Creative Support is looking for a caring, dynamic and highly motivated person to co-manage our varied portfolio of social care services in Blackpool. This will be a dual registration with an established RSM already in place whereby you would be responsible for 9 learning disability supported living services. You will be lead and supported by a highly motivated and experienced team of local managers and will contribute to the further development of our services within the region. You must be an accomplished manager and have extensive experience and knowledge of working within the social care sector, ideally including supported living services for people with a learning disability as well as people on the autistic spectrum, and people who have additional complex care and communication needs. We also provide support for people living independently in the community who do not require full time support and you will have some oversight of this provision too. We are looking for someone who can carry out the role demonstrating a person-centred approach with a warm, confident and professional manner. Experience of staff and service management is essential. If you have the vision, the will and organisational ability to deliver excellent outcomes for people we support, as well as understanding initiatives which connect them to their local community, we would love to talk to you. A requirement of this role is that you will be the Registered Manager with CQC. This will be a dual registered service alongside a second established and experienced Registered Manager. Prior experience as a Registered Manager is not essential but you must be a confident and accountable practitioner with the ability to put quality standards into practice. We will provide lots of support, training and guidance to help you, as well as a very supportive environment with like-minded leaders who share the same values as part of your team. You in turn must be able to lead a team with confidence and provide clear guidance, supervision and support to your team members. You will be able to communicate positively and professionally with the families of the people we support, their advocates and other agencies. You will be based in our friendly, central, well equipped office in Blackpool and will have regular direct contact with service users and the opportunity to attend person-centred reviews and develop positive relationships with people we support. You will have the opportunity to communicate and liaise positively and professionally with families of people we support, advocates and other agencies and commissioners This role offers unique and challenging opportunities bringing great job satisfaction and career development opportunities. We provide relevant training including accredited management training and health and social care diplomas through our own training academy. We can support you with advanced practitioner training opportunities in relevant areas. In addition to opportunities for personal and career development we offer good conditions of service and a supportive, hands-on management culture . If you wish to know more about the post, please call Neil Maguire Area Manager on , he will be happy to discuss the role and responsibilities with you. Vacancy Reference Number: 91349 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK
Apr 29, 2026
Full time
Creative Support is looking for a caring, dynamic and highly motivated person to co-manage our varied portfolio of social care services in Blackpool. This will be a dual registration with an established RSM already in place whereby you would be responsible for 9 learning disability supported living services. You will be lead and supported by a highly motivated and experienced team of local managers and will contribute to the further development of our services within the region. You must be an accomplished manager and have extensive experience and knowledge of working within the social care sector, ideally including supported living services for people with a learning disability as well as people on the autistic spectrum, and people who have additional complex care and communication needs. We also provide support for people living independently in the community who do not require full time support and you will have some oversight of this provision too. We are looking for someone who can carry out the role demonstrating a person-centred approach with a warm, confident and professional manner. Experience of staff and service management is essential. If you have the vision, the will and organisational ability to deliver excellent outcomes for people we support, as well as understanding initiatives which connect them to their local community, we would love to talk to you. A requirement of this role is that you will be the Registered Manager with CQC. This will be a dual registered service alongside a second established and experienced Registered Manager. Prior experience as a Registered Manager is not essential but you must be a confident and accountable practitioner with the ability to put quality standards into practice. We will provide lots of support, training and guidance to help you, as well as a very supportive environment with like-minded leaders who share the same values as part of your team. You in turn must be able to lead a team with confidence and provide clear guidance, supervision and support to your team members. You will be able to communicate positively and professionally with the families of the people we support, their advocates and other agencies. You will be based in our friendly, central, well equipped office in Blackpool and will have regular direct contact with service users and the opportunity to attend person-centred reviews and develop positive relationships with people we support. You will have the opportunity to communicate and liaise positively and professionally with families of people we support, advocates and other agencies and commissioners This role offers unique and challenging opportunities bringing great job satisfaction and career development opportunities. We provide relevant training including accredited management training and health and social care diplomas through our own training academy. We can support you with advanced practitioner training opportunities in relevant areas. In addition to opportunities for personal and career development we offer good conditions of service and a supportive, hands-on management culture . If you wish to know more about the post, please call Neil Maguire Area Manager on , he will be happy to discuss the role and responsibilities with you. Vacancy Reference Number: 91349 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK
Recovery Support Workers (Mental Health) The Recovery House £26,229 per annum Birmingham, West Midlands Hours: 37.5 hours per week Permanent The Recovery House is a brand new, exciting and innovative service forour client and is an opportunity to create a flagship standard of support and care for those in mental health crisis. Working closely with the Recovery House Team, the role is pivotal to the effective and safe delivery of the service. About the role The role of Recovery Support Worker will work as part of a team in our clients regulated services and is an important role for the delivery of recovery-based and prevention services withinour clients organisation. The role will be central to the smooth running of the 24/7 service provided by Recovery House. You will support the Waking Night team of Recovery Support Workers in providing a continuous and safe delivery of support, always ensuring high quality and person-centred care. Ensuring that compliance and adherence to CQC standards is upheld and provide appropriate information to managers. You will work in a person-centred way alongside colleagues an NHS clinical partners to de-escalate mental health crisis and help service users to return home and be pivotal in the provision of a welcoming, calm and safe environment. The Recovery Support Worker will support the team in mobilising the service and work in a way that conforms with the expectations of the CQC, NHS and our clients standards. You will take an active part in all appropriate meetings and create and implement service user assessments and support practices. About you You will need to be skilful in quickly developing strong relationships with users of the service and able to support the de-escalation of crisis and the provision of a calm and supportive environment; delivering person centred interventions. We are looking for someone who experience in delivering services in a CQC regulated residential or supported living environment, who has experience of working in partnership with key stakeholders and partner organisations. You will be knowledgeable in and committed to the Recovery Model "of mental health support and be experienced in delivering person centred care. You will be able to provide a caring and compassionate care to service users, with the ability to provide and maintain a high-quality environment at short notice. This role will involve working on a rota, including some evenings and weekends. Staff benefits include an attractive defined contribution pension scheme, PayCare, which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme that includes free counselling, a cycle to work scheme, and a comprehensive training programme. Our client is extremely proud to have a diverse workforce that is reflective of the communities that they work with. They strongly encourage applications from individuals with lived experience of mental health challenges as their perspectives enrich their teams. They are also committed to changing the ethnic diversity of their management team and particularly encourage applicants from minority communities to apply for this role. Candidates must have the right to work in the UK for a minimum of 12 months. They are not a registered sponsor and therefore are unable to offer visa sponsorship for this position. Their people are key to the success of the organisation, and they are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties. Closing date for applications is Tuesday 12th May 2026 Interviews will take place on Wednesday 20th May 2026
Apr 29, 2026
Full time
Recovery Support Workers (Mental Health) The Recovery House £26,229 per annum Birmingham, West Midlands Hours: 37.5 hours per week Permanent The Recovery House is a brand new, exciting and innovative service forour client and is an opportunity to create a flagship standard of support and care for those in mental health crisis. Working closely with the Recovery House Team, the role is pivotal to the effective and safe delivery of the service. About the role The role of Recovery Support Worker will work as part of a team in our clients regulated services and is an important role for the delivery of recovery-based and prevention services withinour clients organisation. The role will be central to the smooth running of the 24/7 service provided by Recovery House. You will support the Waking Night team of Recovery Support Workers in providing a continuous and safe delivery of support, always ensuring high quality and person-centred care. Ensuring that compliance and adherence to CQC standards is upheld and provide appropriate information to managers. You will work in a person-centred way alongside colleagues an NHS clinical partners to de-escalate mental health crisis and help service users to return home and be pivotal in the provision of a welcoming, calm and safe environment. The Recovery Support Worker will support the team in mobilising the service and work in a way that conforms with the expectations of the CQC, NHS and our clients standards. You will take an active part in all appropriate meetings and create and implement service user assessments and support practices. About you You will need to be skilful in quickly developing strong relationships with users of the service and able to support the de-escalation of crisis and the provision of a calm and supportive environment; delivering person centred interventions. We are looking for someone who experience in delivering services in a CQC regulated residential or supported living environment, who has experience of working in partnership with key stakeholders and partner organisations. You will be knowledgeable in and committed to the Recovery Model "of mental health support and be experienced in delivering person centred care. You will be able to provide a caring and compassionate care to service users, with the ability to provide and maintain a high-quality environment at short notice. This role will involve working on a rota, including some evenings and weekends. Staff benefits include an attractive defined contribution pension scheme, PayCare, which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme that includes free counselling, a cycle to work scheme, and a comprehensive training programme. Our client is extremely proud to have a diverse workforce that is reflective of the communities that they work with. They strongly encourage applications from individuals with lived experience of mental health challenges as their perspectives enrich their teams. They are also committed to changing the ethnic diversity of their management team and particularly encourage applicants from minority communities to apply for this role. Candidates must have the right to work in the UK for a minimum of 12 months. They are not a registered sponsor and therefore are unable to offer visa sponsorship for this position. Their people are key to the success of the organisation, and they are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties. Closing date for applications is Tuesday 12th May 2026 Interviews will take place on Wednesday 20th May 2026
Introduction At Gallagher Benefit Services, you're a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it's shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We're a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you're looking for a place where your contribution matters and where you can help build a better world of work, think of Gallagher. Overview Are you a seasoned professional with a passion for building strong client relationships and leading high performing teams? Do you have extensive experience in DB pensions administration or consultancy and a proven track record of delivering exceptional client service? If so, we have an exciting opportunity for you! We're looking for a Head of Client Relations to join our Pensions Administration business. In this pivotal role, you'll shape and lead our client relationship strategy, ensuring trustee boards, corporate clients, and advisers receive outstanding service, proactive communication, and strategic partnership. How you'll make an impact Lead Strategic Client Relationships: Position our business as a trusted partner to trustees and sponsoring employers, driving a client centric culture across our teams. Inspire and Develop a High Performing Team: Lead, coach, and develop a team of Client Executives, fostering a culture of proactive relationship management and continuous improvement. Engage with Clients and Stakeholders: Build strong, strategic relationships with trustee boards, governance committees, employers, and advisers, while acting as the senior escalation point for complex issues. Champion Governance and Risk Management: Ensure robust governance structures, compliance, and risk management across client accounts. Drive Commercial Success: Support contract renewals, fee reviews, and new business opportunities while monitoring financial performance and improving profitability. Lead Transformation and Innovation: Identify and drive improvements in client experience, digital engagement, and service transparency. About You To succeed in this role, you'll need: Extensive experience in pensions administration or consultancy with significant client facing responsibilities. Proven leadership experience managing client facing teams. Strong knowledge of DB and/or DC pensions legislation, scheme governance, and operational processes. Excellent communication, presentation, and negotiation skills. Commercial acumen, including fee structures, contract management, and profitability. The ability to build trust quickly and maintain long standing strategic relationships. Desirable PMI qualifications or equivalent pensions training. Experience in transformation, digital client engagement, or service redesign. Knowledge of industry developments such as dashboards, GMP equalisation, and de risking activity. Why Join Us? At Gallagher Benefit Services, we're committed to delivering tailored and comprehensive insurance and risk management solutions. We invest in our people's health, financial well being, and career growth, aligning with their goals to create a thriving workplace. If you're ready to take the next step in your career and make a real impact in the pensions administration space, we'd love to hear from you. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days. Defined contribution pension scheme, which Gallagher will also contribute to. Life insurance, which will pay 4x your basic annual salary, which you can top up to 10x. Income protection - we'll cover up to 50% of your annual income, with options to top up. Health cash plan or Private medical insurance. Other benefits include: Three fully paid volunteering days per year. Employee Stock Purchase plan, offering company shares at a discount. Share incentive plan, HMRC approved, tax effective, stock purchase plan. Critical illness cover. Discounted gym membership, with over 3,000 gyms nationally. Season ticket loan. Access to a discounted voucher portal to save money on your weekly shop or next big purchase. Emergency back up family care. And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, colour, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Apr 29, 2026
Full time
Introduction At Gallagher Benefit Services, you're a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it's shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We're a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you're looking for a place where your contribution matters and where you can help build a better world of work, think of Gallagher. Overview Are you a seasoned professional with a passion for building strong client relationships and leading high performing teams? Do you have extensive experience in DB pensions administration or consultancy and a proven track record of delivering exceptional client service? If so, we have an exciting opportunity for you! We're looking for a Head of Client Relations to join our Pensions Administration business. In this pivotal role, you'll shape and lead our client relationship strategy, ensuring trustee boards, corporate clients, and advisers receive outstanding service, proactive communication, and strategic partnership. How you'll make an impact Lead Strategic Client Relationships: Position our business as a trusted partner to trustees and sponsoring employers, driving a client centric culture across our teams. Inspire and Develop a High Performing Team: Lead, coach, and develop a team of Client Executives, fostering a culture of proactive relationship management and continuous improvement. Engage with Clients and Stakeholders: Build strong, strategic relationships with trustee boards, governance committees, employers, and advisers, while acting as the senior escalation point for complex issues. Champion Governance and Risk Management: Ensure robust governance structures, compliance, and risk management across client accounts. Drive Commercial Success: Support contract renewals, fee reviews, and new business opportunities while monitoring financial performance and improving profitability. Lead Transformation and Innovation: Identify and drive improvements in client experience, digital engagement, and service transparency. About You To succeed in this role, you'll need: Extensive experience in pensions administration or consultancy with significant client facing responsibilities. Proven leadership experience managing client facing teams. Strong knowledge of DB and/or DC pensions legislation, scheme governance, and operational processes. Excellent communication, presentation, and negotiation skills. Commercial acumen, including fee structures, contract management, and profitability. The ability to build trust quickly and maintain long standing strategic relationships. Desirable PMI qualifications or equivalent pensions training. Experience in transformation, digital client engagement, or service redesign. Knowledge of industry developments such as dashboards, GMP equalisation, and de risking activity. Why Join Us? At Gallagher Benefit Services, we're committed to delivering tailored and comprehensive insurance and risk management solutions. We invest in our people's health, financial well being, and career growth, aligning with their goals to create a thriving workplace. If you're ready to take the next step in your career and make a real impact in the pensions administration space, we'd love to hear from you. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days. Defined contribution pension scheme, which Gallagher will also contribute to. Life insurance, which will pay 4x your basic annual salary, which you can top up to 10x. Income protection - we'll cover up to 50% of your annual income, with options to top up. Health cash plan or Private medical insurance. Other benefits include: Three fully paid volunteering days per year. Employee Stock Purchase plan, offering company shares at a discount. Share incentive plan, HMRC approved, tax effective, stock purchase plan. Critical illness cover. Discounted gym membership, with over 3,000 gyms nationally. Season ticket loan. Access to a discounted voucher portal to save money on your weekly shop or next big purchase. Emergency back up family care. And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, colour, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Senior Project Manager National Cycle Network When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Senior Project Manager National Cycle Network Location England North £37.904 per annum (pro rata for part time) Ref: 131REC Full time - 37.5 hours per week we are happy to talk flexible working Base: Hybrid with commutable distance to the Leeds, Manchester or Newcastle Hub Contract: Permanent Disclosure: Basic/Enhanced/ DBS is not required for this position as the post holder will not be working with school and community groups in the region. ABOUT THE ROLE Team: Delivery/ NCN As the Senior Project Manager, you will lead the planning, delivery and evaluation of large and complex infrastructure projects. These projects will support the organisation s active travel goals and help create long term, sustainable benefits for communities. You will be responsible for making sure projects are well planned and delivered to a high standard. This includes managing time, budgets and people effectively, identifying and addressing risks early, and ensuring that all work meets legal, safety and policy requirements. A key part of the role is working closely with others. You will collaborate with partners and stakeholders, build positive working relationships, develop business development proposals with a range of colleagues, and support meaningful engagement with local communities so that their needs and feedback are considered throughout the project. This role requires a high level of experience in project management, leadership and strategic thinking. You will be expected to make clear decisions, provide direction and support to others, and focus on delivering projects that have a positive and lasting impact. What You ll Be Doing Oversee the planning, delivery and evaluation of walking, wheeling and cycling projects Manage resources, compliance and alignment with organisational goals Build strong relationships with stakeholders to support effective active travel projects Lead, line manage and support a team to maximise performance and development Collaborating with Growth & Partnerships and Business Development colleagues to spot opportunities, develop compelling concepts and win new work that broadens our funding base. This role is ideal for someone who enjoys Seeing tangible impact in communities your projects will move all the way through the project lifecycle from concept design to on the ground delivery, directly shaping how people move around towns and cities. Working collaboratively with a wide mix of people success in the role relies on engaging with internal multi-disciplinary teams, as well as a range of external stakeholders across councils, housing developers, members of the public and many more. Identifying and winning opportunities suits someone who thrives on recognising gaps, shaping compelling proposals and developing partnerships that lead to meaningful, mission driven work. Guiding and developing others you ll lead a team, provide clarity and encouragement, and help individuals build confidence and ownership in their own development. Balancing strategic thinking with hands on delivery. The role requires long term planning and day to day oversight of projects and colleagues. Someone who likes switching between big picture direction and fast paced problem solving will feel at home. ABOUT YOU We re looking for someone who has experience and understanding in the areas listed below. You don t need to meet every requirement if you feel you d be a good fit, we encourage you to apply. Degree (or equivalent) in a relevant subject plus 4 years experience, or 7 years experience in a related role Strong knowledge of active travel infrastructure, including spatial and transport planning Proven experience in project and programme management, including budgets and risk Experience leading, supervising and supporting teams to deliver projects on time and to budget The ability to work in a way that promotes the safety and wellbeing of children, young people and adults at risk. Experience in developing project proposals and securing work from a range of funders. LIVING OUR VALUES At the Walk Wheel Cycle Trust, we re a values driven organisation. We re looking for people who are: Always Learning curious, open minded and committed to continuous improvement. Championing Equity inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed. Taking Ownership proactive, responsible and empowered to make things better. Delivering Together collaborative, transparent and motivated by shared success. Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully. WHAT WE OFFER We want you to feel supported, valued, and empowered in your role. That s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life. Wellbeing Support 28 days leave per annum plus bank holidays for full-time employees Option to buy an extra week of annual leave (pro-rata for part-time employees) Paid volunteer days to support causes you care about Free, confidential support service available 24/7 Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme Financial Benefits Up to two extra days of paid leave (pro rata for part time colleagues) when travelling sustainably for holidays. Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust Bike, computer and season ticket loans Discount benefits London Weighting Allowance of £4,530 per annum, pro rata for all those living within a London Borough (32 local authority districts plus the City of London). Death in Service benefit 3 x annual Salary Family Friendly Policies Enhanced maternity and paternity pay Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) ADDITIONAL INFORMATION Application deadline: 23:59, 04 May 2026 Interviews will be held via Microsoft Teams during the week of 11 May 2026. To apply, please complete our online application form. We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community. Adjustments are available throughout the application process.
Apr 29, 2026
Full time
Senior Project Manager National Cycle Network When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Senior Project Manager National Cycle Network Location England North £37.904 per annum (pro rata for part time) Ref: 131REC Full time - 37.5 hours per week we are happy to talk flexible working Base: Hybrid with commutable distance to the Leeds, Manchester or Newcastle Hub Contract: Permanent Disclosure: Basic/Enhanced/ DBS is not required for this position as the post holder will not be working with school and community groups in the region. ABOUT THE ROLE Team: Delivery/ NCN As the Senior Project Manager, you will lead the planning, delivery and evaluation of large and complex infrastructure projects. These projects will support the organisation s active travel goals and help create long term, sustainable benefits for communities. You will be responsible for making sure projects are well planned and delivered to a high standard. This includes managing time, budgets and people effectively, identifying and addressing risks early, and ensuring that all work meets legal, safety and policy requirements. A key part of the role is working closely with others. You will collaborate with partners and stakeholders, build positive working relationships, develop business development proposals with a range of colleagues, and support meaningful engagement with local communities so that their needs and feedback are considered throughout the project. This role requires a high level of experience in project management, leadership and strategic thinking. You will be expected to make clear decisions, provide direction and support to others, and focus on delivering projects that have a positive and lasting impact. What You ll Be Doing Oversee the planning, delivery and evaluation of walking, wheeling and cycling projects Manage resources, compliance and alignment with organisational goals Build strong relationships with stakeholders to support effective active travel projects Lead, line manage and support a team to maximise performance and development Collaborating with Growth & Partnerships and Business Development colleagues to spot opportunities, develop compelling concepts and win new work that broadens our funding base. This role is ideal for someone who enjoys Seeing tangible impact in communities your projects will move all the way through the project lifecycle from concept design to on the ground delivery, directly shaping how people move around towns and cities. Working collaboratively with a wide mix of people success in the role relies on engaging with internal multi-disciplinary teams, as well as a range of external stakeholders across councils, housing developers, members of the public and many more. Identifying and winning opportunities suits someone who thrives on recognising gaps, shaping compelling proposals and developing partnerships that lead to meaningful, mission driven work. Guiding and developing others you ll lead a team, provide clarity and encouragement, and help individuals build confidence and ownership in their own development. Balancing strategic thinking with hands on delivery. The role requires long term planning and day to day oversight of projects and colleagues. Someone who likes switching between big picture direction and fast paced problem solving will feel at home. ABOUT YOU We re looking for someone who has experience and understanding in the areas listed below. You don t need to meet every requirement if you feel you d be a good fit, we encourage you to apply. Degree (or equivalent) in a relevant subject plus 4 years experience, or 7 years experience in a related role Strong knowledge of active travel infrastructure, including spatial and transport planning Proven experience in project and programme management, including budgets and risk Experience leading, supervising and supporting teams to deliver projects on time and to budget The ability to work in a way that promotes the safety and wellbeing of children, young people and adults at risk. Experience in developing project proposals and securing work from a range of funders. LIVING OUR VALUES At the Walk Wheel Cycle Trust, we re a values driven organisation. We re looking for people who are: Always Learning curious, open minded and committed to continuous improvement. Championing Equity inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed. Taking Ownership proactive, responsible and empowered to make things better. Delivering Together collaborative, transparent and motivated by shared success. Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully. WHAT WE OFFER We want you to feel supported, valued, and empowered in your role. That s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life. Wellbeing Support 28 days leave per annum plus bank holidays for full-time employees Option to buy an extra week of annual leave (pro-rata for part-time employees) Paid volunteer days to support causes you care about Free, confidential support service available 24/7 Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme Financial Benefits Up to two extra days of paid leave (pro rata for part time colleagues) when travelling sustainably for holidays. Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust Bike, computer and season ticket loans Discount benefits London Weighting Allowance of £4,530 per annum, pro rata for all those living within a London Borough (32 local authority districts plus the City of London). Death in Service benefit 3 x annual Salary Family Friendly Policies Enhanced maternity and paternity pay Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) ADDITIONAL INFORMATION Application deadline: 23:59, 04 May 2026 Interviews will be held via Microsoft Teams during the week of 11 May 2026. To apply, please complete our online application form. We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community. Adjustments are available throughout the application process.
Keyline Care Supported Living
Nottingham, Nottinghamshire
Are you ready to inspire, lead and make a real difference to people's lives Apply today to join our team where your kindness, energy and care can truly change lives! We're seeking a passionate, experienced, motivated Area Manager to join our Supported Living team. This is a rewarding and meaningful role, overseeing multiple services supporting adults with autism, ADHD, learning disabilities, mental health needs, complex behaviours, and other challenged. You'll ensure high-quality, person-centred support is delivered consistently across your area, while leading and developing staff teams to create environments where both they and the people we support can thrive. Location: Nottinghamshire and Leicestershire Job Type: Full-Time (40 hours per week) Salary: £36,000 per annum Shift Pattern: 9am - 5pm, Monday to Friday, with additional out-of-hours on-call duties as part of the on-call rota What We Offer: £36,000 per annum 40-hour Full-Time Contract 28 days annual leave (including bank holidays) A meaningful and rewarding role where you can directly influence outcomes for people we support Opportunities for leadership, professional development, and career progression Supportive and values-driven working environment What We're Looking For: Proven leadership and management experience in supported living environment or similar health and social care settings. Level 3 Diploma in Health and Social Care (or equivalent) is required as a minimum. Level 3 Diploma in Leadership and Management for Adult Care (or equivalent) is desirable, or a willingness to work towards this qualification. Strong understanding of CQC standards, safeguarding, and person-centred care. Experience working with individuals with complex needs or behaviours that challenge. Proven ability to lead, motivate and develop teams. Strong communication, organisational and problem-solving skills. A passion and drive and make a difference. Requirements: Must be 18 or over. Must have the right to work in the UK. Must be able to speak and understand English to a good standard for effective communication, record-keeping and safeguarding the wellbeing of those you will be supporting. A full Enhanced DBS Check will be required for the successful candidates. What You'll Be Doing: Provide strategic and operational oversight of multiple supported living services. Lead, coach, and develop the management team to ensure safe, effective, and compliant service delivery. Monitor service quality, performance, and outcomes to drive continuous improvement. Ensure regulatory compliance, including CQC standards, health and safety governance. Lead and support workforce management across your area. Act as a senior point of contact for families, commissioners, local authorities, and external professionals. Promote a positive culture of inclusion, respect, accountability, and person-centred values. Use audits, performance data, and feedback to inform service improvement and strategic development. Support referrals, occupancy management, and service development in line with organisational objectives. Act as a key link between operational delivery and senior management, ensuring effective communication. About Us Keyline Care Supported Living is committed to ensuring that individuals who use our services receive great enabling support from a team of highly trained and engaged staff in environments that are homely and comfortable. At Keyline Care, we are like family, our team is small and friendly, with over 110 years of combined experience in social care and a passion for providing care that works for every individual. We know that care isn't 'one size fits all' and that's why we work to create and maintain fantastic relationships with our services users, founded on trust and respect. Independence, Wellbeing and Potential is at the core of everything we do, we keep our values close to heart. Safeguarding Statement Keyline Care is committed to safeguarding and promoting the welfare of the people we support. We expect all staff to share this commitment and to always act in the best interest of the individuals we support. Employment is subject to an Enhanced DBS Check and satisfactory references in line with safer recruitment guidelines. Why wait Apply now to make a difference every day!
Apr 29, 2026
Full time
Are you ready to inspire, lead and make a real difference to people's lives Apply today to join our team where your kindness, energy and care can truly change lives! We're seeking a passionate, experienced, motivated Area Manager to join our Supported Living team. This is a rewarding and meaningful role, overseeing multiple services supporting adults with autism, ADHD, learning disabilities, mental health needs, complex behaviours, and other challenged. You'll ensure high-quality, person-centred support is delivered consistently across your area, while leading and developing staff teams to create environments where both they and the people we support can thrive. Location: Nottinghamshire and Leicestershire Job Type: Full-Time (40 hours per week) Salary: £36,000 per annum Shift Pattern: 9am - 5pm, Monday to Friday, with additional out-of-hours on-call duties as part of the on-call rota What We Offer: £36,000 per annum 40-hour Full-Time Contract 28 days annual leave (including bank holidays) A meaningful and rewarding role where you can directly influence outcomes for people we support Opportunities for leadership, professional development, and career progression Supportive and values-driven working environment What We're Looking For: Proven leadership and management experience in supported living environment or similar health and social care settings. Level 3 Diploma in Health and Social Care (or equivalent) is required as a minimum. Level 3 Diploma in Leadership and Management for Adult Care (or equivalent) is desirable, or a willingness to work towards this qualification. Strong understanding of CQC standards, safeguarding, and person-centred care. Experience working with individuals with complex needs or behaviours that challenge. Proven ability to lead, motivate and develop teams. Strong communication, organisational and problem-solving skills. A passion and drive and make a difference. Requirements: Must be 18 or over. Must have the right to work in the UK. Must be able to speak and understand English to a good standard for effective communication, record-keeping and safeguarding the wellbeing of those you will be supporting. A full Enhanced DBS Check will be required for the successful candidates. What You'll Be Doing: Provide strategic and operational oversight of multiple supported living services. Lead, coach, and develop the management team to ensure safe, effective, and compliant service delivery. Monitor service quality, performance, and outcomes to drive continuous improvement. Ensure regulatory compliance, including CQC standards, health and safety governance. Lead and support workforce management across your area. Act as a senior point of contact for families, commissioners, local authorities, and external professionals. Promote a positive culture of inclusion, respect, accountability, and person-centred values. Use audits, performance data, and feedback to inform service improvement and strategic development. Support referrals, occupancy management, and service development in line with organisational objectives. Act as a key link between operational delivery and senior management, ensuring effective communication. About Us Keyline Care Supported Living is committed to ensuring that individuals who use our services receive great enabling support from a team of highly trained and engaged staff in environments that are homely and comfortable. At Keyline Care, we are like family, our team is small and friendly, with over 110 years of combined experience in social care and a passion for providing care that works for every individual. We know that care isn't 'one size fits all' and that's why we work to create and maintain fantastic relationships with our services users, founded on trust and respect. Independence, Wellbeing and Potential is at the core of everything we do, we keep our values close to heart. Safeguarding Statement Keyline Care is committed to safeguarding and promoting the welfare of the people we support. We expect all staff to share this commitment and to always act in the best interest of the individuals we support. Employment is subject to an Enhanced DBS Check and satisfactory references in line with safer recruitment guidelines. Why wait Apply now to make a difference every day!
Karter Thomas Recruitment is recruiting for a Team Manager (Supported Housing) on behalf of a housing support provider who help their clients to live as as independently across Oxfordshire. The Role You will lead and line-manage Support Workers, ensuring high-quality, personalised support is delivered in line with regulatory and safeguarding requirements. Key Responsibilities Lead, motivate, and support a team of Support Workers Ensure person-centred support, care planning, and risk assessments Promote safeguarding, quality, and compliance (including CQC standards) Deliver effective recruitment, inductions, supervision, and rota planning Build positive relationships with individuals, families, and professionals Support service performance, audits, and budgets About You Access to transport with a valid UK driving license Confident people manager with strong communication skills Strong understanding of safeguarding, person-centred practice, and GDPR Enhanced DBS (or willing to undertake) Desirable: Management experience in supported living or similar settings Knowledge of CQC requirements
Apr 29, 2026
Seasonal
Karter Thomas Recruitment is recruiting for a Team Manager (Supported Housing) on behalf of a housing support provider who help their clients to live as as independently across Oxfordshire. The Role You will lead and line-manage Support Workers, ensuring high-quality, personalised support is delivered in line with regulatory and safeguarding requirements. Key Responsibilities Lead, motivate, and support a team of Support Workers Ensure person-centred support, care planning, and risk assessments Promote safeguarding, quality, and compliance (including CQC standards) Deliver effective recruitment, inductions, supervision, and rota planning Build positive relationships with individuals, families, and professionals Support service performance, audits, and budgets About You Access to transport with a valid UK driving license Confident people manager with strong communication skills Strong understanding of safeguarding, person-centred practice, and GDPR Enhanced DBS (or willing to undertake) Desirable: Management experience in supported living or similar settings Knowledge of CQC requirements
As Administration Manager, you'll play a central role in keeping a complex and fast-moving Trauma & Orthopaedics service running efficiently. You'll lead a hard-working and diverse administrative team who manage high volumes, competing demands and challenging deadlines every day. This is a role where your leadership truly matters - your organisation, clarity and support will help the team deliver for our patients and clinicians. You'll work in an environment that is dynamic, varied, and full of opportunity to shape how services operate. While the pace can be demanding, the role offers the chance to drive improvements, influence change, and build a resilient, skilled workforce. You'll work alongside a supportive management team where there will be many opportunities for professional development, learning and growth. If you're motivated by responsibility, problem-solving and making tangible improvements in how care is delivered, this is a team and role where you can make a significant impact. Main duties of the job You'll oversee daily administrative operations, manage staff, coordinate waiting lists, support consultants, guide service improvements and ensure patient access standards are met. You'll handle operational challenges, lead change, analyse data, and keep complex workflows on track during busy and pressured periods. We're looking for someone organised, resilient and confident in leading people. You'll need strong communication skills, solid experience managing staff, the ability to make decisions quickly, and a proactive approach to problem solving. Excellent Microsoft Office skills and alignment with our PRIDE values are key. Examples of typical decisions you'll make independently: Managing a diverse workforce, ensuring the teams are healthy, motivated and supported in order to deliver KPIs and remain productive. Reallocating staff and reprioritising workload to maintain service continuity during sickness or sudden increases in demand. Determining actions to prevent waiting time breaches, such as adjusting pathways, capacity or task distribution. Deciding how to respond to administrative complaints or operational issues, ensuring the right information is gathered and appropriate actions are taken. Ensuring the smooth-running administrative function of the busy T&O departments. If you're ready to lead, improve services and take ownership in a demanding but rewarding environment, we'd welcome your application. About us Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff! The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world. We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity. We can offer you the full range of NHS benefits/discounts and in addition: Fast Track Staff Physiotherapy Service Multi Faith prayer room at NNUH Colney Lane site Discounted gym memberships Excellent pension scheme and annual leave entitlement Wagestream - access up to 40% of your pay as you earn it Free Park & Ride service direct to NNUH Colney Lane site Free 24-hours confidential counselling support On-site Nursery at NNUH Colney Lane On-site cafes offering staff discounts at NNUH Colney Lane Flexible staff bank Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics Job responsibilities Manage the day-to-day running of the Directorates administrative staff and resolving any issues that arise. This will include the authorising of annual leave and study leave. Monitor the staff workloads and allocate work according to staffing levels and adjust these during periods of sickness or unexpected changes in workload. Manage administrative staff sickness in line with Trust HR policies, undertaking return to work interviews, stage 1 and stage 2 interviews. To liaise with human Resources, where appropriate, in issues of sickness and phased returns to work. To produce monthly sickness reports for the Service Manager. To be responsible for the recruitment of secretarial staff, devising adverts and job descriptions, short listing, interviewing and taking up references, chairing the interview panel and advising the service manager on the staff to be appointed. Undertake appraisals on the secretaries and clerical support staff and formulating PDP plans, including the identification of training needs and to provide opportunities for staff to undergo relevant training. Undertake mandatory training on a regular basis, ensuring that the administrative staff also comply with the requirements for mandatory training and adhere to the Health and safety at Work act. Ensure that all Consultants are allocated secretarial support to cover their secretarial duties and ensure training is provided where appropriate. Ensure that all clinical sessions are allocated adequate clerical staff and ensure training is provided where appropriate. To produce the agenda, chair and transcribe the minutes of the monthly administration meetings including dissemination of the Trust Core Brief. Train new and bank administrative staff on the job and ensure that progress is monitored. Please review the attached job description and person specification for the detailed information of responsibilities. Please note that this advertised position, which is part of occupation code 4141 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role. Person Specification Qualifications/training and professional development Good standard of education. Experience Experience of managing and supervising groups of staff. Experience of audit and change management. Skills, abilities and knowledge Leadership and motivational skills Effective role model, demonstrating NNUH's PRIDE values of People focus, Respect, Integrity, Dedication and Excellence Demonstrates understanding and commitment to Equality, Diversity and Inclusion Able to work under pressure. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Full-time,Flexible working,Compressed hours
Apr 29, 2026
Full time
As Administration Manager, you'll play a central role in keeping a complex and fast-moving Trauma & Orthopaedics service running efficiently. You'll lead a hard-working and diverse administrative team who manage high volumes, competing demands and challenging deadlines every day. This is a role where your leadership truly matters - your organisation, clarity and support will help the team deliver for our patients and clinicians. You'll work in an environment that is dynamic, varied, and full of opportunity to shape how services operate. While the pace can be demanding, the role offers the chance to drive improvements, influence change, and build a resilient, skilled workforce. You'll work alongside a supportive management team where there will be many opportunities for professional development, learning and growth. If you're motivated by responsibility, problem-solving and making tangible improvements in how care is delivered, this is a team and role where you can make a significant impact. Main duties of the job You'll oversee daily administrative operations, manage staff, coordinate waiting lists, support consultants, guide service improvements and ensure patient access standards are met. You'll handle operational challenges, lead change, analyse data, and keep complex workflows on track during busy and pressured periods. We're looking for someone organised, resilient and confident in leading people. You'll need strong communication skills, solid experience managing staff, the ability to make decisions quickly, and a proactive approach to problem solving. Excellent Microsoft Office skills and alignment with our PRIDE values are key. Examples of typical decisions you'll make independently: Managing a diverse workforce, ensuring the teams are healthy, motivated and supported in order to deliver KPIs and remain productive. Reallocating staff and reprioritising workload to maintain service continuity during sickness or sudden increases in demand. Determining actions to prevent waiting time breaches, such as adjusting pathways, capacity or task distribution. Deciding how to respond to administrative complaints or operational issues, ensuring the right information is gathered and appropriate actions are taken. Ensuring the smooth-running administrative function of the busy T&O departments. If you're ready to lead, improve services and take ownership in a demanding but rewarding environment, we'd welcome your application. About us Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff! The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world. We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity. We can offer you the full range of NHS benefits/discounts and in addition: Fast Track Staff Physiotherapy Service Multi Faith prayer room at NNUH Colney Lane site Discounted gym memberships Excellent pension scheme and annual leave entitlement Wagestream - access up to 40% of your pay as you earn it Free Park & Ride service direct to NNUH Colney Lane site Free 24-hours confidential counselling support On-site Nursery at NNUH Colney Lane On-site cafes offering staff discounts at NNUH Colney Lane Flexible staff bank Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics Job responsibilities Manage the day-to-day running of the Directorates administrative staff and resolving any issues that arise. This will include the authorising of annual leave and study leave. Monitor the staff workloads and allocate work according to staffing levels and adjust these during periods of sickness or unexpected changes in workload. Manage administrative staff sickness in line with Trust HR policies, undertaking return to work interviews, stage 1 and stage 2 interviews. To liaise with human Resources, where appropriate, in issues of sickness and phased returns to work. To produce monthly sickness reports for the Service Manager. To be responsible for the recruitment of secretarial staff, devising adverts and job descriptions, short listing, interviewing and taking up references, chairing the interview panel and advising the service manager on the staff to be appointed. Undertake appraisals on the secretaries and clerical support staff and formulating PDP plans, including the identification of training needs and to provide opportunities for staff to undergo relevant training. Undertake mandatory training on a regular basis, ensuring that the administrative staff also comply with the requirements for mandatory training and adhere to the Health and safety at Work act. Ensure that all Consultants are allocated secretarial support to cover their secretarial duties and ensure training is provided where appropriate. Ensure that all clinical sessions are allocated adequate clerical staff and ensure training is provided where appropriate. To produce the agenda, chair and transcribe the minutes of the monthly administration meetings including dissemination of the Trust Core Brief. Train new and bank administrative staff on the job and ensure that progress is monitored. Please review the attached job description and person specification for the detailed information of responsibilities. Please note that this advertised position, which is part of occupation code 4141 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role. Person Specification Qualifications/training and professional development Good standard of education. Experience Experience of managing and supervising groups of staff. Experience of audit and change management. Skills, abilities and knowledge Leadership and motivational skills Effective role model, demonstrating NNUH's PRIDE values of People focus, Respect, Integrity, Dedication and Excellence Demonstrates understanding and commitment to Equality, Diversity and Inclusion Able to work under pressure. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Full-time,Flexible working,Compressed hours
Role/Job Title : Head of Kent Services Location: Pembury, with travel between services as required Contracted Hours Full time -37 hours per week (Mon-Fri) Salary : £55,000 - £65,000 per annum FTE Application Deadline Date : Friday 24th May 2026 / Interviews to take place at Cornford Lane site (Pembury) on Wednesday 10th June We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. FULL JOB DESCRIPTION Equal Opportunity/Accessibility and Accommodations Statement: As a Disability Confident employer, Aspens Charities is committed to fostering an inclusive and supportive environment for individuals with disabilities. We actively promote the recruitment, retention, and career development of people with disabilities, recognising the invaluable contributions they make to our organisation. We are dedicated to ensuring an accessible recruitment process for all candidates. If you require any accommodations during the application or interview process, please don t hesitate to reach out. Aspens mission is to provide high-quality care and support to individuals on the autism spectrum and with learning disabilities; meeting their needs and aspirations and empowering them to learn and grow through an integrated network of services across the South-East. We provide support and care to children, families and adults across Kent, East Sussex, West Sussex, Brighton and Hove, Surrey and the London Borough of Bexley. Our services include registered care homes; supported living; community outreach; day services, including pathways to employment; children and young people s groups and support; specialist support; and free online support for families and carers across the South-East. About the role: This is a tremendously exciting time to join Aspens. With our new Chief Operating Officer in place, we are actively shaping how we work to ensure we deliver the very best for the people we support. Her focus and ambition are centred on establishing consistent, high-quality practice across the organisation and ensuring that everything we do enhances, in a meaningful and measurable way, the lives of those we support. The Head of Kent Services is a leadership role responsible for the strategic, operational, and financial oversight of services within Kent, currently residential services for adults with autism and/or learning disabilities, supported living services, and services for children and families across Kent. The postholder will ensure the delivery of safe, high-quality, person-centred care and support that promotes autonomy, dignity, inclusion, and positive outcomes for individuals and families. The Head of Kent Services will lead and develop a small team of locality managers ensuring regulatory compliance, financial sustainability, and continuous service improvement across the portfolio. The Head of Kent Services will be a member of the Inclusive Executive Leadership Team, working in collaboration with other leaders to drive the best outcomes for the People we Support and the Charity. Knowledge and Experience: We re looking for someone who brings a combination of the following experiences, whether gained through formal roles, lived experience, volunteering or other pathways. We value diverse routes into leadership and welcome applications from individuals who may not have followed traditional career paths. Essential Experience: Significant senior management experience in health and social care. Proven leadership experience managing CQC Registered Managers. Strong knowledge of autism and learning disability support models. Experience managing budgets and financial performance. Demonstrable experience of regulatory compliance and inspection processes. Experience working with commissioners and local authorities. Experience managing large-scale change programmes. Significant experience in building team capability and managing complex employee relations. Essential Skills & Competencies: Strategic thinking and operational delivery capability. Strong financial acumen. Experience overseeing impactful, outcomes-driven services at a strategic level. Strong project and programme management skills. Excellent leadership and people management skills. Excellent analytical and data interpretation skills. High-level communication and stakeholder engagement skills. Ability to manage complexity and drive change. Strong problem-solving and decision-making ability. Ability to build and sustain relationships, with trust and integrity Desirable: Relevant professional qualification in health or social care (Level 5 or above). Experience overseeing multiple residential and/or supported living services. Experience in service mobilisation or turnaround. Experience with Positive Behaviour Support at strategic level. Core Values & Leadership Expectations: Commitment to person-centred, rights-based and autonomy approaches. Passion for inclusion, dignity, and empowerment. Dedication to safeguarding and promoting welfare. Evidence-informed decision-making. High levels of integrity, resilience, and accountability. Reflective, open to feedback and committed to continuous learning Brings authenticity, empathy and a collaborative spirit What we can offer you: An exciting and rewarding role that you can really make your own An opportunity to learn and grow in a supportive environment, with formal and informal training and development initiatives. Member of the Inclusive Executive Leadership Team. Hybrid working Adjusted Hours or compressed working weeks Fantastic paid training and career progression opportunities (including recognised qualifications in health and social care) Paid DBS Annual Leave / Pro rata dependent on hours. Annual leave entitlement increases with length of service Nest Pension and Death in Service Benefit Dedicated Employee Assistance Programme and Access to Mental Health First Aiders Aspens High Street Stores -20% discount on all items for Aspens staff Bluebell cafe- Discounted staff menu available Refer a Friend scheme , so you can earn up to £250 for every person you refer to work for Aspens Recognition schemes, including Employee of the Month Wellbeing initiatives such as: no email/meeting Fridays, no meetings over lunchtime to ensure people can take a break, encouraged not to read or reply to emails outside of working hours, and access to counselling If shortlisted, we will contact you directly to schedule an interview. We strive to respond to all applicants; however, if you have not received a response within a reasonable timeframe, please feel free to contact us for a status update or feedback (where available). After the interview, you will be notified of the outcome. If successful, you ll receive a formal offer in writing. Upon acceptance, we ll guide you through the onboarding process, providing you with all the details you need. Please note, any offer of employment will be subject to Disclosure and Barring checks (which we will arrange on your behalf if you don t already have one) and satisfactory employment references.
Apr 29, 2026
Full time
Role/Job Title : Head of Kent Services Location: Pembury, with travel between services as required Contracted Hours Full time -37 hours per week (Mon-Fri) Salary : £55,000 - £65,000 per annum FTE Application Deadline Date : Friday 24th May 2026 / Interviews to take place at Cornford Lane site (Pembury) on Wednesday 10th June We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. FULL JOB DESCRIPTION Equal Opportunity/Accessibility and Accommodations Statement: As a Disability Confident employer, Aspens Charities is committed to fostering an inclusive and supportive environment for individuals with disabilities. We actively promote the recruitment, retention, and career development of people with disabilities, recognising the invaluable contributions they make to our organisation. We are dedicated to ensuring an accessible recruitment process for all candidates. If you require any accommodations during the application or interview process, please don t hesitate to reach out. Aspens mission is to provide high-quality care and support to individuals on the autism spectrum and with learning disabilities; meeting their needs and aspirations and empowering them to learn and grow through an integrated network of services across the South-East. We provide support and care to children, families and adults across Kent, East Sussex, West Sussex, Brighton and Hove, Surrey and the London Borough of Bexley. Our services include registered care homes; supported living; community outreach; day services, including pathways to employment; children and young people s groups and support; specialist support; and free online support for families and carers across the South-East. About the role: This is a tremendously exciting time to join Aspens. With our new Chief Operating Officer in place, we are actively shaping how we work to ensure we deliver the very best for the people we support. Her focus and ambition are centred on establishing consistent, high-quality practice across the organisation and ensuring that everything we do enhances, in a meaningful and measurable way, the lives of those we support. The Head of Kent Services is a leadership role responsible for the strategic, operational, and financial oversight of services within Kent, currently residential services for adults with autism and/or learning disabilities, supported living services, and services for children and families across Kent. The postholder will ensure the delivery of safe, high-quality, person-centred care and support that promotes autonomy, dignity, inclusion, and positive outcomes for individuals and families. The Head of Kent Services will lead and develop a small team of locality managers ensuring regulatory compliance, financial sustainability, and continuous service improvement across the portfolio. The Head of Kent Services will be a member of the Inclusive Executive Leadership Team, working in collaboration with other leaders to drive the best outcomes for the People we Support and the Charity. Knowledge and Experience: We re looking for someone who brings a combination of the following experiences, whether gained through formal roles, lived experience, volunteering or other pathways. We value diverse routes into leadership and welcome applications from individuals who may not have followed traditional career paths. Essential Experience: Significant senior management experience in health and social care. Proven leadership experience managing CQC Registered Managers. Strong knowledge of autism and learning disability support models. Experience managing budgets and financial performance. Demonstrable experience of regulatory compliance and inspection processes. Experience working with commissioners and local authorities. Experience managing large-scale change programmes. Significant experience in building team capability and managing complex employee relations. Essential Skills & Competencies: Strategic thinking and operational delivery capability. Strong financial acumen. Experience overseeing impactful, outcomes-driven services at a strategic level. Strong project and programme management skills. Excellent leadership and people management skills. Excellent analytical and data interpretation skills. High-level communication and stakeholder engagement skills. Ability to manage complexity and drive change. Strong problem-solving and decision-making ability. Ability to build and sustain relationships, with trust and integrity Desirable: Relevant professional qualification in health or social care (Level 5 or above). Experience overseeing multiple residential and/or supported living services. Experience in service mobilisation or turnaround. Experience with Positive Behaviour Support at strategic level. Core Values & Leadership Expectations: Commitment to person-centred, rights-based and autonomy approaches. Passion for inclusion, dignity, and empowerment. Dedication to safeguarding and promoting welfare. Evidence-informed decision-making. High levels of integrity, resilience, and accountability. Reflective, open to feedback and committed to continuous learning Brings authenticity, empathy and a collaborative spirit What we can offer you: An exciting and rewarding role that you can really make your own An opportunity to learn and grow in a supportive environment, with formal and informal training and development initiatives. Member of the Inclusive Executive Leadership Team. Hybrid working Adjusted Hours or compressed working weeks Fantastic paid training and career progression opportunities (including recognised qualifications in health and social care) Paid DBS Annual Leave / Pro rata dependent on hours. Annual leave entitlement increases with length of service Nest Pension and Death in Service Benefit Dedicated Employee Assistance Programme and Access to Mental Health First Aiders Aspens High Street Stores -20% discount on all items for Aspens staff Bluebell cafe- Discounted staff menu available Refer a Friend scheme , so you can earn up to £250 for every person you refer to work for Aspens Recognition schemes, including Employee of the Month Wellbeing initiatives such as: no email/meeting Fridays, no meetings over lunchtime to ensure people can take a break, encouraged not to read or reply to emails outside of working hours, and access to counselling If shortlisted, we will contact you directly to schedule an interview. We strive to respond to all applicants; however, if you have not received a response within a reasonable timeframe, please feel free to contact us for a status update or feedback (where available). After the interview, you will be notified of the outcome. If successful, you ll receive a formal offer in writing. Upon acceptance, we ll guide you through the onboarding process, providing you with all the details you need. Please note, any offer of employment will be subject to Disclosure and Barring checks (which we will arrange on your behalf if you don t already have one) and satisfactory employment references.
DCT Recruitment are looking for a permanent registered Manager to work in one of our clients homes. Our Client provides residential and supported living services within the Liverpool area to adults between the ages of 18 and 65 years who have a learning disability and associated mental health needs. They are an independent care provider registered with the Care Quality Commission click apply for full job details
Apr 29, 2026
Full time
DCT Recruitment are looking for a permanent registered Manager to work in one of our clients homes. Our Client provides residential and supported living services within the Liverpool area to adults between the ages of 18 and 65 years who have a learning disability and associated mental health needs. They are an independent care provider registered with the Care Quality Commission click apply for full job details
12 Month Fixed Term Contract Full Time Circa £45,000+ Excellent Benefits Location: London Make a Difference Every Day For more than 100 years, the RAF Benevolent Fund has been supporting the RAF Family. We are a key partner in the Royal Air Force s mission to look after its people during and after service, ensuring that this service is valued, recognised, and people are supported even when uniforms are eventually shed. We are a national charity with international reach, delivering emotional, financial and practical support wherever and whenever it is needed. Each year, our vital services and support continued to help those serving, families, veterans, and the bereaved, in 30 other countries and in 2024 more than 64,000 people benefitted from the charity s work. As an organisation, we encourage learning and development and there will be ample opportunity to learn more about the Royal Air Force, the broad impact of the Fund s work as well as developing your own skillset. Do you want to play a part in what we do? People are at the heart of everything we do. Together, we: Provide personalised support to members of the RAF Family listening carefully, offering guidance, and tailoring our services to individual circumstances so no one is left behind. Improve quality of life for serving and former RAF personnel and their families through life-changing financial assistance, housing support, and help with essential living costs. Increase independence by enabling members of the RAF Family to live life on their own terms, whether through mobility equipment or housing adaptations. Enhance wellbeing for those who serve and have served, and their families, through mental health and emotional support, youth programmes, and restorative respite and holiday breaks. About the Role We are looking for a strategic and driven PR Manager who can lead the delivery of impactful, insight-led communications that raise the profile and reputation of the RAF Benevolent Fund. You will bring strong experience in developing and executing multi-channel PR campaigns, building media relationships, and delivering compelling storytelling that demonstrates real impact. Confident operating at both a strategic and operational level, you will work collaboratively across teams to align PR activity with fundraising, welfare, and organisational priorities, while managing reactive media, reputation, and crisis communications with sound judgement. With experience of reporting on performance and leading others, you will play a key role in strengthening our brand, driving engagement, and ensuring consistent, high-quality communications across all channels. Additional Information Standard DBS check Must have the right to work in the UK. How to Apply Click here to submit your CV and a cover letter explaining why you re the perfect fit, including examples of how you meet the job profile. Closing Date: Tuesday 28th April 2026, 5:00pm. A copy of the Fund s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website . The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to be Standard DBS checked and prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund. The Royal Air Force Benevolent Fund is a Registered Charity (No. ).
Apr 29, 2026
Full time
12 Month Fixed Term Contract Full Time Circa £45,000+ Excellent Benefits Location: London Make a Difference Every Day For more than 100 years, the RAF Benevolent Fund has been supporting the RAF Family. We are a key partner in the Royal Air Force s mission to look after its people during and after service, ensuring that this service is valued, recognised, and people are supported even when uniforms are eventually shed. We are a national charity with international reach, delivering emotional, financial and practical support wherever and whenever it is needed. Each year, our vital services and support continued to help those serving, families, veterans, and the bereaved, in 30 other countries and in 2024 more than 64,000 people benefitted from the charity s work. As an organisation, we encourage learning and development and there will be ample opportunity to learn more about the Royal Air Force, the broad impact of the Fund s work as well as developing your own skillset. Do you want to play a part in what we do? People are at the heart of everything we do. Together, we: Provide personalised support to members of the RAF Family listening carefully, offering guidance, and tailoring our services to individual circumstances so no one is left behind. Improve quality of life for serving and former RAF personnel and their families through life-changing financial assistance, housing support, and help with essential living costs. Increase independence by enabling members of the RAF Family to live life on their own terms, whether through mobility equipment or housing adaptations. Enhance wellbeing for those who serve and have served, and their families, through mental health and emotional support, youth programmes, and restorative respite and holiday breaks. About the Role We are looking for a strategic and driven PR Manager who can lead the delivery of impactful, insight-led communications that raise the profile and reputation of the RAF Benevolent Fund. You will bring strong experience in developing and executing multi-channel PR campaigns, building media relationships, and delivering compelling storytelling that demonstrates real impact. Confident operating at both a strategic and operational level, you will work collaboratively across teams to align PR activity with fundraising, welfare, and organisational priorities, while managing reactive media, reputation, and crisis communications with sound judgement. With experience of reporting on performance and leading others, you will play a key role in strengthening our brand, driving engagement, and ensuring consistent, high-quality communications across all channels. Additional Information Standard DBS check Must have the right to work in the UK. How to Apply Click here to submit your CV and a cover letter explaining why you re the perfect fit, including examples of how you meet the job profile. Closing Date: Tuesday 28th April 2026, 5:00pm. A copy of the Fund s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website . The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to be Standard DBS checked and prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund. The Royal Air Force Benevolent Fund is a Registered Charity (No. ).
Help lead a high-quality supported housing service and make a real difference to the lives of people experiencing homelessness. Join SPEAR as our Hostel Manager and play a key role in supporting residents to achieve stability and move towards independent living. SPEAR is a charity working to end homelessness across South West London. We believe homelessness should be rare, brief and non-recurring, and our teams work every day to support people into safe, stable accommodation. We are looking for an experienced and motivated manager to lead a 14-bed, 24-hour supported hostel service in Richmond. You will oversee the day-to-day running of the service, ensuring it operates safely, effectively, and in line with SPEAR s values, while delivering high-quality, trauma-informed support to residents with complex needs. About the role This is a hands-on leadership role where you will: Lead and manage a team including a Team Leader and Support Workers Ensure safe staffing levels and effective rota management Oversee safeguarding, risk management, and incident response Drive high standards of service delivery and resident support Build strong relationships with local authorities and partner agencies Ensure compliance with health and safety, including fire safety and building standards Support residents to progress towards independence and move-on opportunities You will combine operational leadership, staff management, and service development to create a safe, respectful, and recovery-focused environment. About you We are looking for someone who: Has experience working with people experiencing homelessness or complex needs Has managed or supervised staff in a supported housing, hostel, or similar setting Has strong knowledge of safeguarding, risk assessment, and trauma-informed practice Can lead and motivate a team in a fast-paced environment Is confident managing complex and high-risk situations Has excellent communication and organisational skills Why join us At SPEAR, you ll be part of a passionate, skilled team dedicated to ending homelessness. We offer a supportive environment where you can grow your career while making a meaningful impact. Your benefits Generous holiday 26 days plus public holidays, rising to 31 days with length of service Wellbeing & EAP 24/7 Employee Assistance Programme with free counselling, money and legal advice Health support Occupational health service and free annual eye test (with contribution towards glasses if required) Cycle to Work Save on a new bike and accessories through salary sacrifice Season ticket loan Interest-free loan for annual travel passes Moving house day Extra day s leave when you move home Financial security Life assurance (4x salary) and interest-free emergency staff loan Family-friendly policies Enhanced maternity and adoption pay, plus flexible working options Career development Ongoing training, learning and progression opportunities Blue Light Card Discounts across a wide range of shops, restaurants and services
Apr 29, 2026
Full time
Help lead a high-quality supported housing service and make a real difference to the lives of people experiencing homelessness. Join SPEAR as our Hostel Manager and play a key role in supporting residents to achieve stability and move towards independent living. SPEAR is a charity working to end homelessness across South West London. We believe homelessness should be rare, brief and non-recurring, and our teams work every day to support people into safe, stable accommodation. We are looking for an experienced and motivated manager to lead a 14-bed, 24-hour supported hostel service in Richmond. You will oversee the day-to-day running of the service, ensuring it operates safely, effectively, and in line with SPEAR s values, while delivering high-quality, trauma-informed support to residents with complex needs. About the role This is a hands-on leadership role where you will: Lead and manage a team including a Team Leader and Support Workers Ensure safe staffing levels and effective rota management Oversee safeguarding, risk management, and incident response Drive high standards of service delivery and resident support Build strong relationships with local authorities and partner agencies Ensure compliance with health and safety, including fire safety and building standards Support residents to progress towards independence and move-on opportunities You will combine operational leadership, staff management, and service development to create a safe, respectful, and recovery-focused environment. About you We are looking for someone who: Has experience working with people experiencing homelessness or complex needs Has managed or supervised staff in a supported housing, hostel, or similar setting Has strong knowledge of safeguarding, risk assessment, and trauma-informed practice Can lead and motivate a team in a fast-paced environment Is confident managing complex and high-risk situations Has excellent communication and organisational skills Why join us At SPEAR, you ll be part of a passionate, skilled team dedicated to ending homelessness. We offer a supportive environment where you can grow your career while making a meaningful impact. Your benefits Generous holiday 26 days plus public holidays, rising to 31 days with length of service Wellbeing & EAP 24/7 Employee Assistance Programme with free counselling, money and legal advice Health support Occupational health service and free annual eye test (with contribution towards glasses if required) Cycle to Work Save on a new bike and accessories through salary sacrifice Season ticket loan Interest-free loan for annual travel passes Moving house day Extra day s leave when you move home Financial security Life assurance (4x salary) and interest-free emergency staff loan Family-friendly policies Enhanced maternity and adoption pay, plus flexible working options Career development Ongoing training, learning and progression opportunities Blue Light Card Discounts across a wide range of shops, restaurants and services
Deputy Service Manager - Supported Accommodation Location: East Sussex Contract: Permanent, Full-time Hours: Monday-Friday, 9am-5pm + 1 weekly late shift + 1 weekend shift per month + participation in an on-call rota Sector: Supported Housing / Homelessness / Young People / Vulnerable Adults About the Organisation Our client is a leading regional charity providing high-quality supported accommodation and wellbeing services for young people and adults at risk. They deliver safe housing, skills development, emotional wellbeing support and opportunities that help young people thrive and move towards independent living. Their housing services operate 24/7 across England, offering crucial support to young people aged 16-25 who face a variety of complex needs. The Role: Deputy Service Manager As Deputy Service Manager, you will support the Service Manager in the operational running of a medium-support service, ensuring safeguarding, quality, consistency and positive outcomes for residents. You'll play a key part in team leadership, service delivery, crisis management, and creating a psychologically informed environment where young people can gain confidence, life skills, and independence. Key Responsibilities Support smooth day-to-day operations of a 24-hour supported accommodation service Ensure accommodation is safe, secure, welcoming and well-maintained Oversee referrals, assessments, inductions and occupancy agreements Deliver 1:1 keywork, groupwork and tailored support plans using trauma-informed principles Ensure high standards of safeguarding practice and risk management Promote prosocial behaviour using de-escalation and psychologically informed approaches Work with internal teams to support repairs, health & safety checks, void management and rent collection Participate in an out-of-hours management on-call rota Maintain accurate records and client data Uphold safeguarding, equality, diversity and organisational policies Contribute to service improvements using resident and stakeholder feedback Person Specification Essential Experience Background in supported housing, homelessness services, social care or similar Experience supporting young people and/or adults with multiple and complex needs Experience supervising or managing staff Understanding of safeguarding, risk management and maintaining professional boundaries Experience with housing management tasks - rent, voids, H&S, maintenance
Apr 28, 2026
Full time
Deputy Service Manager - Supported Accommodation Location: East Sussex Contract: Permanent, Full-time Hours: Monday-Friday, 9am-5pm + 1 weekly late shift + 1 weekend shift per month + participation in an on-call rota Sector: Supported Housing / Homelessness / Young People / Vulnerable Adults About the Organisation Our client is a leading regional charity providing high-quality supported accommodation and wellbeing services for young people and adults at risk. They deliver safe housing, skills development, emotional wellbeing support and opportunities that help young people thrive and move towards independent living. Their housing services operate 24/7 across England, offering crucial support to young people aged 16-25 who face a variety of complex needs. The Role: Deputy Service Manager As Deputy Service Manager, you will support the Service Manager in the operational running of a medium-support service, ensuring safeguarding, quality, consistency and positive outcomes for residents. You'll play a key part in team leadership, service delivery, crisis management, and creating a psychologically informed environment where young people can gain confidence, life skills, and independence. Key Responsibilities Support smooth day-to-day operations of a 24-hour supported accommodation service Ensure accommodation is safe, secure, welcoming and well-maintained Oversee referrals, assessments, inductions and occupancy agreements Deliver 1:1 keywork, groupwork and tailored support plans using trauma-informed principles Ensure high standards of safeguarding practice and risk management Promote prosocial behaviour using de-escalation and psychologically informed approaches Work with internal teams to support repairs, health & safety checks, void management and rent collection Participate in an out-of-hours management on-call rota Maintain accurate records and client data Uphold safeguarding, equality, diversity and organisational policies Contribute to service improvements using resident and stakeholder feedback Person Specification Essential Experience Background in supported housing, homelessness services, social care or similar Experience supporting young people and/or adults with multiple and complex needs Experience supervising or managing staff Understanding of safeguarding, risk management and maintaining professional boundaries Experience with housing management tasks - rent, voids, H&S, maintenance
Get Staffed Online Recruitment
Wokingham, Berkshire
Deputy Manager Due to the recent expansion of our client, they are looking to build on their core leadership team and are seeking a new Deputy Manager. As a Deputy Manager, you will lead a hub of Support Workers and Team Leaders to provide the best possible care and support for people living within a supported living environment click apply for full job details
Apr 28, 2026
Full time
Deputy Manager Due to the recent expansion of our client, they are looking to build on their core leadership team and are seeking a new Deputy Manager. As a Deputy Manager, you will lead a hub of Support Workers and Team Leaders to provide the best possible care and support for people living within a supported living environment click apply for full job details
Can you lead to team to look after a portfolio of holiday cottages in Dorset? You will be responsible for the successful operation of 15 unique and special holiday cottages ranging from a tiny cottage sleeping two guests to a substantial, historic house sleeping 12. The geographical spread is across Brownsea island, the isle of Purbeck and Weymouth. The Holidays Manager is responsible for the financial performance of their portfolio (focusing on sales performance and cost control), managing maintenance and budgets (working with internal colleagues and external contractors), leading a team (including recruitment, induction, day to day management), ensuring compliance and meeting the National Trust's brand standards to ensure we deliver an excellent experience for our guests. What it's like to work here You'll be part of the Holidays team based at the National Trust Purbeck office at Currendon Farm between Studland and Corfe Castle. There's a lot of travel between the holiday cottages and the office so you'd need to be local, ideally living in Swanage, Poole, Bournemouth or the wider Dorset area. Having your own car is essential. No two days will be the same. Your days will be busy, dynamic, and demanding with a mix of office work, cottage visits and time with your team. There's a lot to do and it is very rewarding work. The hours are 37.5 per week - you will organise the rota with your colleagues to provide management cover 6 days a week (as the operational team does cottage changeovers on a Saturday). You may need to cover one Saturday in 3 with a day off during the week. This is a permanent position, with the opportunity to progress. You will be part of a regional management team in the South area and part of the national Holidays team. What you'll be doing The Holidays Manager role is critical to the success of our holidays operation. The aim of the National Trust's Holidays team is to maximise business returns so that the contribution can be reinvested in our conservation work. What you'll focus on: consistent delivery - ensuing all elements of the operation are set up and running efficiently. leading the team - recruiting, developing and supporting your team. achieving high levels of guest satisfaction - excellent standards of housekeeping, pro-active maintenance and incident response. strong financial performance safety and compliance - ensuring the team are completing day to day management of risks and following the Trust's processes. developing the business - working with colleagues on the marketing of your cottages and identifying potential opportunities. Who we're looking for Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below: A proven ability to lead, coach and motivate multi site teams, with excellent communication, relationship building and influencing skills. A flexible, customer focused approach and confidence working with partners, suppliers and varied internal teams. Sound financial capability, including budget management, forecasting, financial controls and delivering commercial targets. Understanding of housekeeping, maintenance standards and property presentation. Strong IT skills, including Microsoft Office and bespoke systems. A valid driving licence and willingness to travel across a wide geographic area Strong operational leadership gained in a hotel, hospitality or similar service led environment, supported by a relevant qualification at NVQ/QCF Level 3 or equivalent. Ability to manage operational risk, with strong knowledge of Health & Safety, compliance and emergency procedures. Experience contributing to business plans, overseeing small projects and supporting new holiday developments. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Apr 28, 2026
Full time
Can you lead to team to look after a portfolio of holiday cottages in Dorset? You will be responsible for the successful operation of 15 unique and special holiday cottages ranging from a tiny cottage sleeping two guests to a substantial, historic house sleeping 12. The geographical spread is across Brownsea island, the isle of Purbeck and Weymouth. The Holidays Manager is responsible for the financial performance of their portfolio (focusing on sales performance and cost control), managing maintenance and budgets (working with internal colleagues and external contractors), leading a team (including recruitment, induction, day to day management), ensuring compliance and meeting the National Trust's brand standards to ensure we deliver an excellent experience for our guests. What it's like to work here You'll be part of the Holidays team based at the National Trust Purbeck office at Currendon Farm between Studland and Corfe Castle. There's a lot of travel between the holiday cottages and the office so you'd need to be local, ideally living in Swanage, Poole, Bournemouth or the wider Dorset area. Having your own car is essential. No two days will be the same. Your days will be busy, dynamic, and demanding with a mix of office work, cottage visits and time with your team. There's a lot to do and it is very rewarding work. The hours are 37.5 per week - you will organise the rota with your colleagues to provide management cover 6 days a week (as the operational team does cottage changeovers on a Saturday). You may need to cover one Saturday in 3 with a day off during the week. This is a permanent position, with the opportunity to progress. You will be part of a regional management team in the South area and part of the national Holidays team. What you'll be doing The Holidays Manager role is critical to the success of our holidays operation. The aim of the National Trust's Holidays team is to maximise business returns so that the contribution can be reinvested in our conservation work. What you'll focus on: consistent delivery - ensuing all elements of the operation are set up and running efficiently. leading the team - recruiting, developing and supporting your team. achieving high levels of guest satisfaction - excellent standards of housekeeping, pro-active maintenance and incident response. strong financial performance safety and compliance - ensuring the team are completing day to day management of risks and following the Trust's processes. developing the business - working with colleagues on the marketing of your cottages and identifying potential opportunities. Who we're looking for Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below: A proven ability to lead, coach and motivate multi site teams, with excellent communication, relationship building and influencing skills. A flexible, customer focused approach and confidence working with partners, suppliers and varied internal teams. Sound financial capability, including budget management, forecasting, financial controls and delivering commercial targets. Understanding of housekeeping, maintenance standards and property presentation. Strong IT skills, including Microsoft Office and bespoke systems. A valid driving licence and willingness to travel across a wide geographic area Strong operational leadership gained in a hotel, hospitality or similar service led environment, supported by a relevant qualification at NVQ/QCF Level 3 or equivalent. Ability to manage operational risk, with strong knowledge of Health & Safety, compliance and emergency procedures. Experience contributing to business plans, overseeing small projects and supporting new holiday developments. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Youth Support Officer Location : Belfast (hybrid working available in line with business needs). Hours : 37.5 hours per week - will include occasional evening and weekend work Contract : 2 year fixed Salary : £25,500 - £32,000 Reports to : Family and Youth Services Manager About the Role This post provides the opportunity for an enthusiastic, motivated and outgoing individual to make a significant difference to the young people that Children's Heartbeat Trust (CHT) supports within Northern Ireland. The individual will lead in the delivery of support services for young people aged 7-10 with CHD as well leading our siblings programme. This post also involves organising and delivering regional events and outreach services for young people living with congenital heart disease. You will have the opportunity to work on your own initiative but will be working in partnership with the Engagement Officer (Youth and Family) and supported by a line manager and enthusiastic volunteers to deliver the services. We welcome optimistic and committed individuals to apply for this post and join the CHT team. A Recruitment Pack is available for download below. Interested applicants please submit your CV, via clicking the apply icon. Closing date for applications : Friday 8th May 2026 at 12 noon. Late applications will not be considered. Interview : Tuesday 19th May 2026.
Apr 28, 2026
Full time
Youth Support Officer Location : Belfast (hybrid working available in line with business needs). Hours : 37.5 hours per week - will include occasional evening and weekend work Contract : 2 year fixed Salary : £25,500 - £32,000 Reports to : Family and Youth Services Manager About the Role This post provides the opportunity for an enthusiastic, motivated and outgoing individual to make a significant difference to the young people that Children's Heartbeat Trust (CHT) supports within Northern Ireland. The individual will lead in the delivery of support services for young people aged 7-10 with CHD as well leading our siblings programme. This post also involves organising and delivering regional events and outreach services for young people living with congenital heart disease. You will have the opportunity to work on your own initiative but will be working in partnership with the Engagement Officer (Youth and Family) and supported by a line manager and enthusiastic volunteers to deliver the services. We welcome optimistic and committed individuals to apply for this post and join the CHT team. A Recruitment Pack is available for download below. Interested applicants please submit your CV, via clicking the apply icon. Closing date for applications : Friday 8th May 2026 at 12 noon. Late applications will not be considered. Interview : Tuesday 19th May 2026.
Job Description Team Leader - Supported Living Service (Prudhoe) Location: PrudhoeContract Type: Full-time, Permanent Are you looking for an empowering and rewarding career where you can help people lead their most independent lives? At Lifeways Group, one of the UK's leading providers of support services for adults with learning disabilities, we're looking for a passionate and experienced Team Leader to join our supported living service in Prudhoe. Your Role As Team Leader, you'll work closely with the Service Manager to oversee the day-to-day running of the service, ensuring high standards of care and compliance with regulatory requirements. You'll supervise and support a dedicated team of Support Workers, helping them deliver person-centred care that promotes independence and wellbeing. Key Responsibilities Support and supervise the delivery of person-centred services Assist with rota planning and timesheet accuracy Promote health and safety for both service users and staff Ensure safeguarding and wellbeing of all individuals supported Continuously develop your own practice and contribute to service improvement Provide supervision and guidance to Support Workers About You Essential: NVQ/SVQ Level 3 or QCF Level 3 Diploma in Health and Social Care (or equivalent) Proven experience in a supervisory or management role within social care Flexible approach and willingness to participate in a 24-hour on-call rota Strong leadership, communication, and organisational skills Join us and make a real difference in people's lives. We offer ongoing training, career development opportunities, and a supportive working environment. LWGHM
Apr 28, 2026
Full time
Job Description Team Leader - Supported Living Service (Prudhoe) Location: PrudhoeContract Type: Full-time, Permanent Are you looking for an empowering and rewarding career where you can help people lead their most independent lives? At Lifeways Group, one of the UK's leading providers of support services for adults with learning disabilities, we're looking for a passionate and experienced Team Leader to join our supported living service in Prudhoe. Your Role As Team Leader, you'll work closely with the Service Manager to oversee the day-to-day running of the service, ensuring high standards of care and compliance with regulatory requirements. You'll supervise and support a dedicated team of Support Workers, helping them deliver person-centred care that promotes independence and wellbeing. Key Responsibilities Support and supervise the delivery of person-centred services Assist with rota planning and timesheet accuracy Promote health and safety for both service users and staff Ensure safeguarding and wellbeing of all individuals supported Continuously develop your own practice and contribute to service improvement Provide supervision and guidance to Support Workers About You Essential: NVQ/SVQ Level 3 or QCF Level 3 Diploma in Health and Social Care (or equivalent) Proven experience in a supervisory or management role within social care Flexible approach and willingness to participate in a 24-hour on-call rota Strong leadership, communication, and organisational skills Join us and make a real difference in people's lives. We offer ongoing training, career development opportunities, and a supportive working environment. LWGHM
Job Description Confident Care Support Worker? Make a Real Impact with Lifeways Location: Insert specific location if needed Contract Types: Full-Time (37.5 hrs), Part-Time (12-24 hrs), Sessional/Bank Hours Available Lifeways - Specialist Support Services Serving Your Local Community Are you passionate about delivering care that truly transforms lives? Whether you're an experienced Support Worker or looking for a meaningful career change, Lifeways offers a rewarding path with genuine career progression and nationally recognised qualifications. We're the UK's largest supported living healthcare provider, proudly supporting communities since 1995. About the Role We're looking for enthusiastic, patient, and motivated individuals to support a gentleman in his own home and out in the community. You'll help him live his best life through: Daily activities like shopping and day trips Household tasks including cooking, laundry, and cleaning Personal care (bathing, toileting, feeding) Supporting physical health and wellbeing We are looking for people with experience with complex care and mental health we also provide bespoke training tailored to this service, plus a fully paid induction and ongoing support from a dedicated manager. What We Offer Over £2,000 in total rewards per year Cycle to Work Scheme - up to £1,000 Gym Discounts - save up to £192 annually Eye Care & Health Cash Plans Blue Light Card Eligibility - discounts on shopping, food, days out & more £200 for every successful referral 3% Employer Pension Contribution 8 Paid Training Days Per Year Access to Qualifications & Apprenticeships Flexible Working Options Full-time: 37.5 hours/week Part-time: 12-24 hours/week Sessional/bank hours: Flexible to fit around youShift pattern includes some weekend working Our Lifeways Choice Values We live by our values every day: Caring - We put people first Honest - We act with integrity One Team - We work together to make a difference Innovative - We find new ways to improve Courageous - We speak up and take action Equal - We treat everyone fairly If you're ready to make a difference and grow your career in care, click Apply and join Lifeways today. Ref: LWGHM
Apr 28, 2026
Full time
Job Description Confident Care Support Worker? Make a Real Impact with Lifeways Location: Insert specific location if needed Contract Types: Full-Time (37.5 hrs), Part-Time (12-24 hrs), Sessional/Bank Hours Available Lifeways - Specialist Support Services Serving Your Local Community Are you passionate about delivering care that truly transforms lives? Whether you're an experienced Support Worker or looking for a meaningful career change, Lifeways offers a rewarding path with genuine career progression and nationally recognised qualifications. We're the UK's largest supported living healthcare provider, proudly supporting communities since 1995. About the Role We're looking for enthusiastic, patient, and motivated individuals to support a gentleman in his own home and out in the community. You'll help him live his best life through: Daily activities like shopping and day trips Household tasks including cooking, laundry, and cleaning Personal care (bathing, toileting, feeding) Supporting physical health and wellbeing We are looking for people with experience with complex care and mental health we also provide bespoke training tailored to this service, plus a fully paid induction and ongoing support from a dedicated manager. What We Offer Over £2,000 in total rewards per year Cycle to Work Scheme - up to £1,000 Gym Discounts - save up to £192 annually Eye Care & Health Cash Plans Blue Light Card Eligibility - discounts on shopping, food, days out & more £200 for every successful referral 3% Employer Pension Contribution 8 Paid Training Days Per Year Access to Qualifications & Apprenticeships Flexible Working Options Full-time: 37.5 hours/week Part-time: 12-24 hours/week Sessional/bank hours: Flexible to fit around youShift pattern includes some weekend working Our Lifeways Choice Values We live by our values every day: Caring - We put people first Honest - We act with integrity One Team - We work together to make a difference Innovative - We find new ways to improve Courageous - We speak up and take action Equal - We treat everyone fairly If you're ready to make a difference and grow your career in care, click Apply and join Lifeways today. Ref: LWGHM
We are seeking resourceful Relief Support Workers who are well motivated and are looking to join our friendly dedicated team based within our supported living service in Fazakerley . You will provide person centred care and support to adults on the autism spectrum who may also have learning disabilities and complex needs, supporting them in all aspects of everyday life and facilitating a wide range of activities. The ability to support people who can express their needs though challenging behaviour at times is essential. You must be able to follow agreed guidelines and to work positively within a consistent, mutually supportive team ethos. You will have skills in positive communication and engagement and will be able to demonstrate unconditional positive regard for the people we support. You will have the required skills and qualities to manage behaviours that challenge the environment and others and will have the maturity to be able to work within a positive behaviour support framework. You must be willing to actively embrace all aspects of the role including support with personal care and domestic tasks, as well as promote and encourage opportunities to participate in community activities. The Relief Support Worker position enables you the opportunity to work alongside, and as an integral part of, our structured and hardworking teams across all projects. This will enable you to develop a diverse range of experiences and knowledge whilst maintaining flexible working patterns to suit your circumstances. You will work closely with our local managers to book shifts in advance and planned around your availability, as well as being offered shifts on an ad-hoc basis. You will be paid on a weekly basis. A minimum of 12 months' experience is essential for all Relief roles . Vacancy Reference Number: 89653 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received an Investors in People Gold award. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas .
Apr 28, 2026
Seasonal
We are seeking resourceful Relief Support Workers who are well motivated and are looking to join our friendly dedicated team based within our supported living service in Fazakerley . You will provide person centred care and support to adults on the autism spectrum who may also have learning disabilities and complex needs, supporting them in all aspects of everyday life and facilitating a wide range of activities. The ability to support people who can express their needs though challenging behaviour at times is essential. You must be able to follow agreed guidelines and to work positively within a consistent, mutually supportive team ethos. You will have skills in positive communication and engagement and will be able to demonstrate unconditional positive regard for the people we support. You will have the required skills and qualities to manage behaviours that challenge the environment and others and will have the maturity to be able to work within a positive behaviour support framework. You must be willing to actively embrace all aspects of the role including support with personal care and domestic tasks, as well as promote and encourage opportunities to participate in community activities. The Relief Support Worker position enables you the opportunity to work alongside, and as an integral part of, our structured and hardworking teams across all projects. This will enable you to develop a diverse range of experiences and knowledge whilst maintaining flexible working patterns to suit your circumstances. You will work closely with our local managers to book shifts in advance and planned around your availability, as well as being offered shifts on an ad-hoc basis. You will be paid on a weekly basis. A minimum of 12 months' experience is essential for all Relief roles . Vacancy Reference Number: 89653 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received an Investors in People Gold award. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas .
We are looking for a confident, warm, highly motivated and committed individual for the position of Support Coordinator across two of our Supported Living Services within Liverpool. Support Coordinator Duties: Assessing service user needs and devising support plans and risk associated documents Ensuring respectful, caring, person centred care and support is upheld at all times Collaborating with service users, families, the multi-disciplinary team to maximise outcomes for people we support Supervising staff and deploying staff resources effectively to meet the needs of the service Assisting your line manager in ensuring that the service meets all requirements and standards set by commissioners, Creative Support and other stakeholders Relevant experience and qualifications are required, as well as excellent communication, and an innovative approach to providing person centred support that embodies Creative Support's ethos. Vacancy Reference Number: 92426 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme , and we are unable to accept applicants with Skilled Worker Visas .
Apr 28, 2026
Full time
We are looking for a confident, warm, highly motivated and committed individual for the position of Support Coordinator across two of our Supported Living Services within Liverpool. Support Coordinator Duties: Assessing service user needs and devising support plans and risk associated documents Ensuring respectful, caring, person centred care and support is upheld at all times Collaborating with service users, families, the multi-disciplinary team to maximise outcomes for people we support Supervising staff and deploying staff resources effectively to meet the needs of the service Assisting your line manager in ensuring that the service meets all requirements and standards set by commissioners, Creative Support and other stakeholders Relevant experience and qualifications are required, as well as excellent communication, and an innovative approach to providing person centred support that embodies Creative Support's ethos. Vacancy Reference Number: 92426 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme , and we are unable to accept applicants with Skilled Worker Visas .
Citizens Advice Bury & Bolton (CABB) is a leading provider of legal advice and information, supporting thousands of clients every year. We are a busy, client focused and dynamic service with a track record of delivering high quality advice face to face, over the phone and digitally. Our communities are facing unprecedented challenges with rising costs. The rising cost-of-living continues to directly impact individuals and families, with more people than ever in negative budgets, debt and housing crises. This role would provide direct line management to the following teams: Client Services Team - the initial access points for up to 80% of clients accessing our services. From client facing work at our local town centre premises through to processing our online referral forms, this team is integral to ensuring that clients can access our services. Volunteer Team led by 2 part-time volunteer supervisors, our team of 30 volunteers deliver advice to clients over the phone and face to face. Delivering over 6000 hours of volunteering per year, this team has increased by 50% in the past 12 months and is continuing to grow across the organisation. Community Outreach Team responsible for delivering community outreach advice sessions across Bury and Bolton, as well as representing CABB in local/ neighbourhood meetings and building relationships with key community stakeholders. This team attended over 700 sessions in 2025, and with increased resources we now envisage this to continue increasing, ensuring we are delivering advice to our clients in the spaces and places they feel comfortable in, removing barriers to advice. These teams collectively make up our client access points, in supporting over 16,000 clients to access our services and receive information, guidance and advice. There s no average day for our teams each client, case and community location is different. You will be responsible for supporting these teams, enhancing the service and ensuring that we are able to provide high quality information, guidance and advice to clients when they access our services. You will be part of the Delivery Leadership Team, a well-established team of managers responsible for their areas of specialist advice. This is a fantastic opportunity for personal and professional development, where you will be fully supported in this role, with development opportunities available. About you: Experience of managing operational/ client facing teams (preferably within the advice sector but not essential), Excellent interpersonal skills to engage with a diverse range of team members, clients and stakeholders, Great communication and networking skills to represent CABB at community meetings and events, Organisational skills with the ability to adapt, prioritise deadlines and competing tasks in a fast-paced environment, Be empathetic, compassionate and resilient, understand how to use trauma informed approaches, A genuine passion for place-based support and breaking down barriers for clients. Key tasks within this role include: Hold responsibility for ensuring our client access points is best able to meet local need, is effectively managed, consistently delivered and developed to provide an accessible, inclusive and high-quality service to residents in our local communities. Represent and liaise with stakeholders including local authority representatives, community leaders and funders. Attend and contribute to community-based, VCSE and Local Authority meetings and events. Proactively seek new opportunities to develop our community outreach sessions, focusing on areas with high index of multiple deprivation, and communities not represented within our client base. Using quantitative and qualitative data, prepare regular funder reports, ensuring all teams are accurately recording client and case data on our case management systems. Develop knowledge within the teams to enhance the client journey, from signposting and referral information through to the development of new and innovative ways to deliver advice to clients. Application Process To view the full job pack (including role description and person specification) please see the job pack attached. Please submit copy of CV and Cover Letter as set out in job pack. Please note we will be actively interviewing and shortlisting candidates during the application stage and reserve the right to close the vacancy early. We believe inclusion is a social justice issue - a principle that underpins our EDI work. To that end, we particularly welcome applications from local individuals who are representative of the local communities we serve - this is not just a matter of diversity but of strategic importance to ensure our services are grounded in the realities of our communities. If you would like an informal conversation about this role or the application process, you can book a meeting with our HR Team (link available within the job pack). Benefits We value the people who work here. The following are included within the employee remuneration packages as standard; A flexible 35 hour working week (for full time employees) Generous holiday entitlement starting at 25 days per year, increasing to 30 (in addition to bank holidays), pro-rata for part time Additional day off for your Birthday 5% employer contribution pension scheme Income protection insurance Access to 24/7 confidential telephone counselling and structured counselling support Access to online GP and telephone counselling services Enhanced family friendly leave and occupational sick leave Access to Blue Light Card and other charity discount schemes
Apr 27, 2026
Full time
Citizens Advice Bury & Bolton (CABB) is a leading provider of legal advice and information, supporting thousands of clients every year. We are a busy, client focused and dynamic service with a track record of delivering high quality advice face to face, over the phone and digitally. Our communities are facing unprecedented challenges with rising costs. The rising cost-of-living continues to directly impact individuals and families, with more people than ever in negative budgets, debt and housing crises. This role would provide direct line management to the following teams: Client Services Team - the initial access points for up to 80% of clients accessing our services. From client facing work at our local town centre premises through to processing our online referral forms, this team is integral to ensuring that clients can access our services. Volunteer Team led by 2 part-time volunteer supervisors, our team of 30 volunteers deliver advice to clients over the phone and face to face. Delivering over 6000 hours of volunteering per year, this team has increased by 50% in the past 12 months and is continuing to grow across the organisation. Community Outreach Team responsible for delivering community outreach advice sessions across Bury and Bolton, as well as representing CABB in local/ neighbourhood meetings and building relationships with key community stakeholders. This team attended over 700 sessions in 2025, and with increased resources we now envisage this to continue increasing, ensuring we are delivering advice to our clients in the spaces and places they feel comfortable in, removing barriers to advice. These teams collectively make up our client access points, in supporting over 16,000 clients to access our services and receive information, guidance and advice. There s no average day for our teams each client, case and community location is different. You will be responsible for supporting these teams, enhancing the service and ensuring that we are able to provide high quality information, guidance and advice to clients when they access our services. You will be part of the Delivery Leadership Team, a well-established team of managers responsible for their areas of specialist advice. This is a fantastic opportunity for personal and professional development, where you will be fully supported in this role, with development opportunities available. About you: Experience of managing operational/ client facing teams (preferably within the advice sector but not essential), Excellent interpersonal skills to engage with a diverse range of team members, clients and stakeholders, Great communication and networking skills to represent CABB at community meetings and events, Organisational skills with the ability to adapt, prioritise deadlines and competing tasks in a fast-paced environment, Be empathetic, compassionate and resilient, understand how to use trauma informed approaches, A genuine passion for place-based support and breaking down barriers for clients. Key tasks within this role include: Hold responsibility for ensuring our client access points is best able to meet local need, is effectively managed, consistently delivered and developed to provide an accessible, inclusive and high-quality service to residents in our local communities. Represent and liaise with stakeholders including local authority representatives, community leaders and funders. Attend and contribute to community-based, VCSE and Local Authority meetings and events. Proactively seek new opportunities to develop our community outreach sessions, focusing on areas with high index of multiple deprivation, and communities not represented within our client base. Using quantitative and qualitative data, prepare regular funder reports, ensuring all teams are accurately recording client and case data on our case management systems. Develop knowledge within the teams to enhance the client journey, from signposting and referral information through to the development of new and innovative ways to deliver advice to clients. Application Process To view the full job pack (including role description and person specification) please see the job pack attached. Please submit copy of CV and Cover Letter as set out in job pack. Please note we will be actively interviewing and shortlisting candidates during the application stage and reserve the right to close the vacancy early. We believe inclusion is a social justice issue - a principle that underpins our EDI work. To that end, we particularly welcome applications from local individuals who are representative of the local communities we serve - this is not just a matter of diversity but of strategic importance to ensure our services are grounded in the realities of our communities. If you would like an informal conversation about this role or the application process, you can book a meeting with our HR Team (link available within the job pack). Benefits We value the people who work here. The following are included within the employee remuneration packages as standard; A flexible 35 hour working week (for full time employees) Generous holiday entitlement starting at 25 days per year, increasing to 30 (in addition to bank holidays), pro-rata for part time Additional day off for your Birthday 5% employer contribution pension scheme Income protection insurance Access to 24/7 confidential telephone counselling and structured counselling support Access to online GP and telephone counselling services Enhanced family friendly leave and occupational sick leave Access to Blue Light Card and other charity discount schemes
