Claims Advisor Location: Central Bristol Working Pattern: Office-based 3 days per week, with flexibility to work remotely 2 days per week. Full time hours Monday - Friday generally working 08 - 4.00 pm / 09.00 - 5.00 or 10.00 - 6.00 pm. Salary is circa 25,000 per annum (depending on experience). About the Role Are you detail driven with a passion for helping people? We're looking for a Claims Advisor to join our client's supportive team, where you'll play a vital role in making sure customers get the care and service they deserve. In this role, no two days are the same, you'll be assessing and processing claims, solving problems, and working with colleagues and partners to ensure fair, timely outcomes. It's about more than numbers on a screen; it's about giving customers confidence and peace of mind when they need it most. What You'll Be Doing Assess and process claims across a range of products, keeping accurate and detailed records. Make fair, balanced decisions and ensure payments are in line with procedures and regulations. Communicate clearly with claimants, supporting them throughout their journey. Work with medical professionals and partners to gather the right advice when needed. Take ownership of queries and complaints, resolving them quickly and effectively. Share ideas, spot improvements, and contribute to best practice across the team Ensure compliance with FCA rules, the Data Protection Act, and other regulations. Help manage team workflows and support service levels. What We're Looking For Some previous office-based administration or office-based customer service experience Excellent attention to detail and accuracy. Strong communication skills, both written and verbal. Sound judgement and confident decision-making. The ability to prioritise, manage time effectively, and adapt to busy periods. A proactive, customer-first mindset. Reliability, professionalism, and a positive approach. What's in it for You? Hybrid working: 3 days in the office, 2 days remote. 25 days' holiday plus Bank Holidays and your birthday off! Discretionary annual bonus which can be up to 20% of your salary Contributory pension scheme (up to 12%). Private Medical Insurance (after probation). Discounts on retail, hospitality, fitness, and training courses. Regular socials, including Summer and Winter parties. Please click on apply!
Apr 30, 2026
Full time
Claims Advisor Location: Central Bristol Working Pattern: Office-based 3 days per week, with flexibility to work remotely 2 days per week. Full time hours Monday - Friday generally working 08 - 4.00 pm / 09.00 - 5.00 or 10.00 - 6.00 pm. Salary is circa 25,000 per annum (depending on experience). About the Role Are you detail driven with a passion for helping people? We're looking for a Claims Advisor to join our client's supportive team, where you'll play a vital role in making sure customers get the care and service they deserve. In this role, no two days are the same, you'll be assessing and processing claims, solving problems, and working with colleagues and partners to ensure fair, timely outcomes. It's about more than numbers on a screen; it's about giving customers confidence and peace of mind when they need it most. What You'll Be Doing Assess and process claims across a range of products, keeping accurate and detailed records. Make fair, balanced decisions and ensure payments are in line with procedures and regulations. Communicate clearly with claimants, supporting them throughout their journey. Work with medical professionals and partners to gather the right advice when needed. Take ownership of queries and complaints, resolving them quickly and effectively. Share ideas, spot improvements, and contribute to best practice across the team Ensure compliance with FCA rules, the Data Protection Act, and other regulations. Help manage team workflows and support service levels. What We're Looking For Some previous office-based administration or office-based customer service experience Excellent attention to detail and accuracy. Strong communication skills, both written and verbal. Sound judgement and confident decision-making. The ability to prioritise, manage time effectively, and adapt to busy periods. A proactive, customer-first mindset. Reliability, professionalism, and a positive approach. What's in it for You? Hybrid working: 3 days in the office, 2 days remote. 25 days' holiday plus Bank Holidays and your birthday off! Discretionary annual bonus which can be up to 20% of your salary Contributory pension scheme (up to 12%). Private Medical Insurance (after probation). Discounts on retail, hospitality, fitness, and training courses. Regular socials, including Summer and Winter parties. Please click on apply!
Client ownership & autonomy Advisory exposure across diverse client portfolio Lead and develop a growing practice team Flexible hybrid working model If you're an experienced practice professional ready to take the next step, this Client Manager - Accounting & Advisory Practice role offers the chance to take full ownership of a varied client portfolio, lead meaningful relationships, and be trusted with both compliance delivery and advisory input. You'll work across accounts, tax, and business advisory in a role that genuinely blends technical depth with client influence.This is a Client Manager position where you'll have real autonomy over your work, alongside the support of senior leadership. You'll be encouraged to shape client outcomes, contribute to advisory growth, and develop your leadership capability by mentoring and guiding junior team members within a modern, flexible practice environment. Package & Benefits • Salary £40,000-£45,000 per annum depending on experience.• 25 days' holiday including Christmas closure plus birthday off.• Additional leave entitlement increasing up to 30 days with service.• Private medical insurance after 2 years' service.• Hybrid working with flexible hours (7-3, 8-4, 9-5, 10-6).• Dress-down Fridays and smart business casual environment.• Regular team socials and collaborative culture.• Incentive scheme for introducing new business opportunities. About the Company You'll be joining a forward-thinking accountancy practice that supports a broad range of clients with a mix of compliance, outsourcing, and advisory services. The environment is collaborative, modern, and focused on developing both people and client relationships, with a strong emphasis on practical support and long-term growth. Key Responsibilities • Manage a portfolio of clients across accounts, tax, VAT, and advisory services.• Review year-end accounts, tax computations, and management information prior to sign-off.• Deliver advisory support including tax planning, forecasting, cashflow, and funding support.• Lead and support junior team members while overseeing workflow and client delivery. About You • 5+ years' experience in UK accountancy practice within a Client Manager or similar role.• AAT / ACCA qualified, part-qualified, or qualified by experience.• Strong working knowledge of Xero, TaxCalc, and cloud-based accounting systems.If you're looking for a Client Manager role with genuine ownership, advisory exposure, and the chance to develop your leadership experience, this could be the right next step. Contact Fintelligent for more information or a confidential discussion.AW_FIN
Apr 30, 2026
Full time
Client ownership & autonomy Advisory exposure across diverse client portfolio Lead and develop a growing practice team Flexible hybrid working model If you're an experienced practice professional ready to take the next step, this Client Manager - Accounting & Advisory Practice role offers the chance to take full ownership of a varied client portfolio, lead meaningful relationships, and be trusted with both compliance delivery and advisory input. You'll work across accounts, tax, and business advisory in a role that genuinely blends technical depth with client influence.This is a Client Manager position where you'll have real autonomy over your work, alongside the support of senior leadership. You'll be encouraged to shape client outcomes, contribute to advisory growth, and develop your leadership capability by mentoring and guiding junior team members within a modern, flexible practice environment. Package & Benefits • Salary £40,000-£45,000 per annum depending on experience.• 25 days' holiday including Christmas closure plus birthday off.• Additional leave entitlement increasing up to 30 days with service.• Private medical insurance after 2 years' service.• Hybrid working with flexible hours (7-3, 8-4, 9-5, 10-6).• Dress-down Fridays and smart business casual environment.• Regular team socials and collaborative culture.• Incentive scheme for introducing new business opportunities. About the Company You'll be joining a forward-thinking accountancy practice that supports a broad range of clients with a mix of compliance, outsourcing, and advisory services. The environment is collaborative, modern, and focused on developing both people and client relationships, with a strong emphasis on practical support and long-term growth. Key Responsibilities • Manage a portfolio of clients across accounts, tax, VAT, and advisory services.• Review year-end accounts, tax computations, and management information prior to sign-off.• Deliver advisory support including tax planning, forecasting, cashflow, and funding support.• Lead and support junior team members while overseeing workflow and client delivery. About You • 5+ years' experience in UK accountancy practice within a Client Manager or similar role.• AAT / ACCA qualified, part-qualified, or qualified by experience.• Strong working knowledge of Xero, TaxCalc, and cloud-based accounting systems.If you're looking for a Client Manager role with genuine ownership, advisory exposure, and the chance to develop your leadership experience, this could be the right next step. Contact Fintelligent for more information or a confidential discussion.AW_FIN
We are seeking an experienced and commercially minded Group Reward Lead to oversee and shape our growing financial services clients Group end-to-end total reward strategy. This is a high-impact role, responsible for designing, implementing, and managing reward frameworks that attract, retain, and motivate talent across the business. You will play a pivotal role in developing the reward agenda during a period of growth and transformation, including the rollout of new incentive structures and benefits platforms. This position offers significant exposure to senior leadership, including regular interaction with the RemCo. The Group Operate nationally with regional hubs across the UK. This is a remote 1st role with travel occasionally to London, and regional hubs as required. Key Responsibilities Total Reward Strategy & Delivery Lead the development and execution of a comprehensive total reward strategy aligned to business objectives Oversee annual pay review processes, ensuring robust governance, market alignment, and fairness Partner with senior stakeholders to provide expert advice on reward matters across the organisation Incentive & Equity Schemes Take ownership of the growing management incentive plan Manage the design, implementation, and ongoing administration of equity-based reward schemes Work closely with external providers to ensure effective delivery, compliance, and participant experience Financial Planner Remuneration Own and evolve financial planner remuneration framework, navigating its complexity with a commercial and analytical approach Bring market insight from the financial planning / wealth management sector to ensure competitiveness and alignment Benefits & Wellbeing Lead the rollout and ongoing management of a new flexible benefits platform across regional business units Drive a programme of benefits harmonisation, balancing local needs with a consistent group-wide approach Ensure benefits offerings remain competitive, cost-effective, and aligned with employee needs Governance, Benchmarking & RemCo Manage relationships with external benchmarking providers and reward advisors Deliver robust market analysis and insights to inform decision-making Prepare high-quality papers and present confidently at RemCo meetings About You Significant experience in a senior reward role within a complex, multi-entity organisation Strong expertise in equity and incentive schemes, including working with third-party administrators Experience managing large-scale reward programmes with broad employee participation Deep understanding of compensation structures within financial planning and/or wealth management Proven track record of managing benefits frameworks, including flex benefits platforms and harmonisation initiatives Strong analytical capability with the ability to translate data into actionable insights Excellent stakeholder management skills, with confidence engaging and influencing at executive level Experience preparing and presenting materials for Board or RemCo audiences Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Apr 30, 2026
Full time
We are seeking an experienced and commercially minded Group Reward Lead to oversee and shape our growing financial services clients Group end-to-end total reward strategy. This is a high-impact role, responsible for designing, implementing, and managing reward frameworks that attract, retain, and motivate talent across the business. You will play a pivotal role in developing the reward agenda during a period of growth and transformation, including the rollout of new incentive structures and benefits platforms. This position offers significant exposure to senior leadership, including regular interaction with the RemCo. The Group Operate nationally with regional hubs across the UK. This is a remote 1st role with travel occasionally to London, and regional hubs as required. Key Responsibilities Total Reward Strategy & Delivery Lead the development and execution of a comprehensive total reward strategy aligned to business objectives Oversee annual pay review processes, ensuring robust governance, market alignment, and fairness Partner with senior stakeholders to provide expert advice on reward matters across the organisation Incentive & Equity Schemes Take ownership of the growing management incentive plan Manage the design, implementation, and ongoing administration of equity-based reward schemes Work closely with external providers to ensure effective delivery, compliance, and participant experience Financial Planner Remuneration Own and evolve financial planner remuneration framework, navigating its complexity with a commercial and analytical approach Bring market insight from the financial planning / wealth management sector to ensure competitiveness and alignment Benefits & Wellbeing Lead the rollout and ongoing management of a new flexible benefits platform across regional business units Drive a programme of benefits harmonisation, balancing local needs with a consistent group-wide approach Ensure benefits offerings remain competitive, cost-effective, and aligned with employee needs Governance, Benchmarking & RemCo Manage relationships with external benchmarking providers and reward advisors Deliver robust market analysis and insights to inform decision-making Prepare high-quality papers and present confidently at RemCo meetings About You Significant experience in a senior reward role within a complex, multi-entity organisation Strong expertise in equity and incentive schemes, including working with third-party administrators Experience managing large-scale reward programmes with broad employee participation Deep understanding of compensation structures within financial planning and/or wealth management Proven track record of managing benefits frameworks, including flex benefits platforms and harmonisation initiatives Strong analytical capability with the ability to translate data into actionable insights Excellent stakeholder management skills, with confidence engaging and influencing at executive level Experience preparing and presenting materials for Board or RemCo audiences Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Service Advisor Hours: Monday - Friday 8am till 6pm & Saturdays on a rota 8am till 1pm Location: Bristol Benefits: 22 days holiday Free eye tests Free flu vaccination Company events Staff Discounts Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving License - Subject to drivers check If you are interested in this Service Advisor position, please contact Skills and quote job number: 53513
Apr 30, 2026
Full time
Service Advisor Hours: Monday - Friday 8am till 6pm & Saturdays on a rota 8am till 1pm Location: Bristol Benefits: 22 days holiday Free eye tests Free flu vaccination Company events Staff Discounts Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving License - Subject to drivers check If you are interested in this Service Advisor position, please contact Skills and quote job number: 53513
PARTS ADVISOR Basic Salary & OTE: £30,000 Location: Gloucester Benefits: Long Service Awards Life Assurance Eye care Voucher Birthday Off A main Car Dealership is seeking an experienced Parts Advisor to join their team. Responsibilities of a Parts Advisor Working on the front and back counter (Trade, Retail and Workshop) Ordering, selling and managing stock control on a wide range of vehicle parts and accessories. Dealing with a high volume of calls in the department. Skills and Qualifications of a Parts Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Front and back counter (Trade and Retail) Strong customer service skills Confident in sales MUST HOLD a full UK manual driving licence - Subject to drivers check If you are interested in this Parts Advisor role, please contact Skills and quote job number: 53521
Apr 30, 2026
Full time
PARTS ADVISOR Basic Salary & OTE: £30,000 Location: Gloucester Benefits: Long Service Awards Life Assurance Eye care Voucher Birthday Off A main Car Dealership is seeking an experienced Parts Advisor to join their team. Responsibilities of a Parts Advisor Working on the front and back counter (Trade, Retail and Workshop) Ordering, selling and managing stock control on a wide range of vehicle parts and accessories. Dealing with a high volume of calls in the department. Skills and Qualifications of a Parts Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Front and back counter (Trade and Retail) Strong customer service skills Confident in sales MUST HOLD a full UK manual driving licence - Subject to drivers check If you are interested in this Parts Advisor role, please contact Skills and quote job number: 53521
As a Senior Employee Relations Consultant on a fixed term contract up until the end of March 2027, you will be working as part of a specialist HR team supporting business leaders with the most complex people management employee relations cases through to resolution, building trusted relationships with key business functions. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll be located at our nearest regional hub. There will be a need to regularly connect with colleagues for collaboration events in one of our office sites. This is anticipated to be quarterly in Swindon, London or Glasgow. If your application is successful, your hiring manager will provide further details on how this works. Benefits Access to private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance related bonus Training and development to help you progress your career A great selection of additional benefits through our salary sacrifice scheme Life assurance to provide peace of mind for you and your loved ones in the event of your death Wellhub - access to a range of free and paid options for health and wellness Up to 2 days of paid volunteering a year What you'll be doing You'll be part of a well valued and supportive team, acting as a trusted advisor to business leaders at all levels, building strong relationships, and managing a complex Employee Relations caseload. You'll operate at pace, with pragmatism, accuracy, and a commercial lens, delivering quality, consistent, and risk based end to end people management advice and solutions as well as providing hands on support for complex investigations, whistleblowing cases, formal hearings, meetings, and appeals. In addition, you will ensure that leaders get the right support for their needs, working across the team to embed an evolved operating model, minimising handoffs and encouraging end to end ownership. You'll provide expert coaching, tailored training, and ER surgeries to line managers, facilitating the practical implementation of Nationwide's people policies and procedures. About you Demonstrable experience in complex Employee Relations case management in a regulated, financial services, or unionised environment A strong relationship builder with the ability and passion to influence, partner, and coach managers on challenging people management issues A sound knowledge of employment law and applying this with a commercial lens in a workplace setting Excellent communication skills, both written and verbal, with experience in report writing Excellent attention to detail with the ability to balance workloads from different sources, and prioritise cases appropriately, managing stakeholder expectations Experience in identifying trends, process improvements, and proposing suitable solutions Customer First Behaviours Feel what customers feel - We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind. Say it straight - We are brave in speaking out and saying what we think - we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand. Push for better - We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development. Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes. Job Info Job Identification 2604 Apply Before 04/24/2026, 10:55 PM Locations Nationwide House, Swindon, Wiltshire, SN38 1NW, GB Belfast City Hall, Belfast, Antrim, BT1 5AG, GB Richmond Hill, Bournemouth, Dorset, BH2 6EP, GB 21 High Street, Birmingham, West Midlands, B4 7SL, GB 47/49 Queen Street, Cardiff, CF10 2AS, GB 1st Floor Kings Park Rd, Northampton, Northamptonshire, NN3 6NW, GB 38 Carver Street, Sheffield, West Yorkshire, S1 4FS, GB 3 Red Hall Crescent, Wakefield, West Yorkshire, WF1 2DF, GB Nationwide House, Swindon, Wiltshire, SN38 1NW, GB Masterton House, Dunfermline, Fife Region, KY11 8NX, GB 1 Threadneedle Street, London, Greater London, EC2R 8AY, GB 92/96 Argyle Street, Glasgow, Glasgow City, G2 8BQ, GB 28 King Street, Maidstone, ME14 1DA, GB 2 Spring Gardens, Manchester, M2 1EE, GB 32 St Stephens Street, Norwich, Norfolk, NR1 3SH, GB 7/11 Montague Street, Worthing, BN11 3AX, GB
Apr 29, 2026
Full time
As a Senior Employee Relations Consultant on a fixed term contract up until the end of March 2027, you will be working as part of a specialist HR team supporting business leaders with the most complex people management employee relations cases through to resolution, building trusted relationships with key business functions. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll be located at our nearest regional hub. There will be a need to regularly connect with colleagues for collaboration events in one of our office sites. This is anticipated to be quarterly in Swindon, London or Glasgow. If your application is successful, your hiring manager will provide further details on how this works. Benefits Access to private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance related bonus Training and development to help you progress your career A great selection of additional benefits through our salary sacrifice scheme Life assurance to provide peace of mind for you and your loved ones in the event of your death Wellhub - access to a range of free and paid options for health and wellness Up to 2 days of paid volunteering a year What you'll be doing You'll be part of a well valued and supportive team, acting as a trusted advisor to business leaders at all levels, building strong relationships, and managing a complex Employee Relations caseload. You'll operate at pace, with pragmatism, accuracy, and a commercial lens, delivering quality, consistent, and risk based end to end people management advice and solutions as well as providing hands on support for complex investigations, whistleblowing cases, formal hearings, meetings, and appeals. In addition, you will ensure that leaders get the right support for their needs, working across the team to embed an evolved operating model, minimising handoffs and encouraging end to end ownership. You'll provide expert coaching, tailored training, and ER surgeries to line managers, facilitating the practical implementation of Nationwide's people policies and procedures. About you Demonstrable experience in complex Employee Relations case management in a regulated, financial services, or unionised environment A strong relationship builder with the ability and passion to influence, partner, and coach managers on challenging people management issues A sound knowledge of employment law and applying this with a commercial lens in a workplace setting Excellent communication skills, both written and verbal, with experience in report writing Excellent attention to detail with the ability to balance workloads from different sources, and prioritise cases appropriately, managing stakeholder expectations Experience in identifying trends, process improvements, and proposing suitable solutions Customer First Behaviours Feel what customers feel - We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind. Say it straight - We are brave in speaking out and saying what we think - we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand. Push for better - We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development. Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes. Job Info Job Identification 2604 Apply Before 04/24/2026, 10:55 PM Locations Nationwide House, Swindon, Wiltshire, SN38 1NW, GB Belfast City Hall, Belfast, Antrim, BT1 5AG, GB Richmond Hill, Bournemouth, Dorset, BH2 6EP, GB 21 High Street, Birmingham, West Midlands, B4 7SL, GB 47/49 Queen Street, Cardiff, CF10 2AS, GB 1st Floor Kings Park Rd, Northampton, Northamptonshire, NN3 6NW, GB 38 Carver Street, Sheffield, West Yorkshire, S1 4FS, GB 3 Red Hall Crescent, Wakefield, West Yorkshire, WF1 2DF, GB Nationwide House, Swindon, Wiltshire, SN38 1NW, GB Masterton House, Dunfermline, Fife Region, KY11 8NX, GB 1 Threadneedle Street, London, Greater London, EC2R 8AY, GB 92/96 Argyle Street, Glasgow, Glasgow City, G2 8BQ, GB 28 King Street, Maidstone, ME14 1DA, GB 2 Spring Gardens, Manchester, M2 1EE, GB 32 St Stephens Street, Norwich, Norfolk, NR1 3SH, GB 7/11 Montague Street, Worthing, BN11 3AX, GB
FRENCH SELECTION (FS) Spanish speaking Customer Service Advisor Location: Omagh, Northern Ireland Office Based Role Salary: circa 30,000 per annum depending on experience Ref: 8228CS To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 8228CS The company: A well-established company who pride themselves in being the market leader in their industry with global operations Main duties: To provide excellent customer service and administrative support The role: - Deliver efficient and professional customer service to new and existing customers - Act as a first point of call to resolve any issues or customer enquiries - Assist with administration and event support when needed - Analyse and monitor customer trends and suggest improvements to management as necessary - Provide troubleshooting advice for the website and ordering process - Supervision of evening internship staff, setting their workload and monitoring previous evening's work - Occasional evening work to support evening internship staff The candidate: - Fluent in Spanish (spoken and written) - Essential - Previous experience in customer service and administration - Excellent communication and interpersonal skills - Dynamic, confident and motivated candidate - IT literate The salary: circa 30,000 per annum depending on experience French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Apr 29, 2026
Full time
FRENCH SELECTION (FS) Spanish speaking Customer Service Advisor Location: Omagh, Northern Ireland Office Based Role Salary: circa 30,000 per annum depending on experience Ref: 8228CS To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 8228CS The company: A well-established company who pride themselves in being the market leader in their industry with global operations Main duties: To provide excellent customer service and administrative support The role: - Deliver efficient and professional customer service to new and existing customers - Act as a first point of call to resolve any issues or customer enquiries - Assist with administration and event support when needed - Analyse and monitor customer trends and suggest improvements to management as necessary - Provide troubleshooting advice for the website and ordering process - Supervision of evening internship staff, setting their workload and monitoring previous evening's work - Occasional evening work to support evening internship staff The candidate: - Fluent in Spanish (spoken and written) - Essential - Previous experience in customer service and administration - Excellent communication and interpersonal skills - Dynamic, confident and motivated candidate - IT literate The salary: circa 30,000 per annum depending on experience French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
As a Senior Employee Relations Consultant on a fixed term contract up until the end of March 2027, you will be working as part of a specialist HR team supporting business leaders with the most complex people management employee relations cases through to resolution, building trusted relationships with key business functions. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll be located at our nearest regional hub. There will be a need to regularly connect with colleagues for collaboration events in one of our office sites. This is anticipated to be quarterly in Swindon, London or Glasgow. If your application is successful, your hiring manager will provide further details on how this works. Benefits Access to private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance related bonus Training and development to help you progress your career A great selection of additional benefits through our salary sacrifice scheme Life assurance to provide peace of mind for you and your loved ones in the event of your death Wellhub - access to a range of free and paid options for health and wellness Up to 2 days of paid volunteering a year What you'll be doing You'll be part of a well valued and supportive team, acting as a trusted advisor to business leaders at all levels, building strong relationships, and managing a complex Employee Relations caseload. You'll operate at pace, with pragmatism, accuracy, and a commercial lens, delivering quality, consistent, and risk based end to end people management advice and solutions as well as providing hands on support for complex investigations, whistleblowing cases, formal hearings, meetings, and appeals. In addition, you will ensure that leaders get the right support for their needs, working across the team to embed an evolved operating model, minimising handoffs and encouraging end to end ownership. You'll provide expert coaching, tailored training, and ER surgeries to line managers, facilitating the practical implementation of Nationwide's people policies and procedures. About you Demonstrable experience in complex Employee Relations case management in a regulated, financial services, or unionised environment A strong relationship builder with the ability and passion to influence, partner, and coach managers on challenging people management issues A sound knowledge of employment law and applying this with a commercial lens in a workplace setting Excellent communication skills, both written and verbal, with experience in report writing Excellent attention to detail with the ability to balance workloads from different sources, and prioritise cases appropriately, managing stakeholder expectations Experience in identifying trends, process improvements, and proposing suitable solutions Customer First Behaviours Feel what customers feel - We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind. Say it straight - We are brave in speaking out and saying what we think - we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand. Push for better - We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development. Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes. Job Info Job Identification 2604 Apply Before 04/24/2026, 10:55 PM Locations Nationwide House, Swindon, Wiltshire, SN38 1NW, GB Belfast City Hall, Belfast, Antrim, BT1 5AG, GB Richmond Hill, Bournemouth, Dorset, BH2 6EP, GB 21 High Street, Birmingham, West Midlands, B4 7SL, GB 47/49 Queen Street, Cardiff, CF10 2AS, GB 1st Floor Kings Park Rd, Northampton, Northamptonshire, NN3 6NW, GB 38 Carver Street, Sheffield, West Yorkshire, S1 4FS, GB 3 Red Hall Crescent, Wakefield, West Yorkshire, WF1 2DF, GB Nationwide House, Swindon, Wiltshire, SN38 1NW, GB Masterton House, Dunfermline, Fife Region, KY11 8NX, GB 1 Threadneedle Street, London, Greater London, EC2R 8AY, GB 92/96 Argyle Street, Glasgow, Glasgow City, G2 8BQ, GB 28 King Street, Maidstone, ME14 1DA, GB 2 Spring Gardens, Manchester, M2 1EE, GB 32 St Stephens Street, Norwich, Norfolk, NR1 3SH, GB 7/11 Montague Street, Worthing, BN11 3AX, GB
Apr 29, 2026
Full time
As a Senior Employee Relations Consultant on a fixed term contract up until the end of March 2027, you will be working as part of a specialist HR team supporting business leaders with the most complex people management employee relations cases through to resolution, building trusted relationships with key business functions. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll be located at our nearest regional hub. There will be a need to regularly connect with colleagues for collaboration events in one of our office sites. This is anticipated to be quarterly in Swindon, London or Glasgow. If your application is successful, your hiring manager will provide further details on how this works. Benefits Access to private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance related bonus Training and development to help you progress your career A great selection of additional benefits through our salary sacrifice scheme Life assurance to provide peace of mind for you and your loved ones in the event of your death Wellhub - access to a range of free and paid options for health and wellness Up to 2 days of paid volunteering a year What you'll be doing You'll be part of a well valued and supportive team, acting as a trusted advisor to business leaders at all levels, building strong relationships, and managing a complex Employee Relations caseload. You'll operate at pace, with pragmatism, accuracy, and a commercial lens, delivering quality, consistent, and risk based end to end people management advice and solutions as well as providing hands on support for complex investigations, whistleblowing cases, formal hearings, meetings, and appeals. In addition, you will ensure that leaders get the right support for their needs, working across the team to embed an evolved operating model, minimising handoffs and encouraging end to end ownership. You'll provide expert coaching, tailored training, and ER surgeries to line managers, facilitating the practical implementation of Nationwide's people policies and procedures. About you Demonstrable experience in complex Employee Relations case management in a regulated, financial services, or unionised environment A strong relationship builder with the ability and passion to influence, partner, and coach managers on challenging people management issues A sound knowledge of employment law and applying this with a commercial lens in a workplace setting Excellent communication skills, both written and verbal, with experience in report writing Excellent attention to detail with the ability to balance workloads from different sources, and prioritise cases appropriately, managing stakeholder expectations Experience in identifying trends, process improvements, and proposing suitable solutions Customer First Behaviours Feel what customers feel - We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind. Say it straight - We are brave in speaking out and saying what we think - we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand. Push for better - We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development. Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes. Job Info Job Identification 2604 Apply Before 04/24/2026, 10:55 PM Locations Nationwide House, Swindon, Wiltshire, SN38 1NW, GB Belfast City Hall, Belfast, Antrim, BT1 5AG, GB Richmond Hill, Bournemouth, Dorset, BH2 6EP, GB 21 High Street, Birmingham, West Midlands, B4 7SL, GB 47/49 Queen Street, Cardiff, CF10 2AS, GB 1st Floor Kings Park Rd, Northampton, Northamptonshire, NN3 6NW, GB 38 Carver Street, Sheffield, West Yorkshire, S1 4FS, GB 3 Red Hall Crescent, Wakefield, West Yorkshire, WF1 2DF, GB Nationwide House, Swindon, Wiltshire, SN38 1NW, GB Masterton House, Dunfermline, Fife Region, KY11 8NX, GB 1 Threadneedle Street, London, Greater London, EC2R 8AY, GB 92/96 Argyle Street, Glasgow, Glasgow City, G2 8BQ, GB 28 King Street, Maidstone, ME14 1DA, GB 2 Spring Gardens, Manchester, M2 1EE, GB 32 St Stephens Street, Norwich, Norfolk, NR1 3SH, GB 7/11 Montague Street, Worthing, BN11 3AX, GB
Customer Service Advisor 12.89 per hour We're hiring for a Customer Service Advisor, a chance to join a growing, people-focused organisation. This is a fantastic opportunity to gain valuable experience, receive full training, and build a long-term career within a dynamic and customer-centric team. What You'll Be Doing: Supporting customers with queries and account services Handling inbound and outbound calls, emails, and online chats Providing accurate information and solutions to customers Working collaboratively within a supportive, high-performing team What We're Looking For: Strong communication and customer service skills A proactive and professional attitude Excellent attention to detail and problem-solving ability Previous customer service experience is a plus Apply now for immediate consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Apr 29, 2026
Seasonal
Customer Service Advisor 12.89 per hour We're hiring for a Customer Service Advisor, a chance to join a growing, people-focused organisation. This is a fantastic opportunity to gain valuable experience, receive full training, and build a long-term career within a dynamic and customer-centric team. What You'll Be Doing: Supporting customers with queries and account services Handling inbound and outbound calls, emails, and online chats Providing accurate information and solutions to customers Working collaboratively within a supportive, high-performing team What We're Looking For: Strong communication and customer service skills A proactive and professional attitude Excellent attention to detail and problem-solving ability Previous customer service experience is a plus Apply now for immediate consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Apr 29, 2026
Full time
Recruitment Business Partner Location : Glasgow Hybrid : 3 days in office Salary : up to 30K DOE Job Summary / Overview As a Recruitment Business Partner, you'll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You'll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You'll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You'll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding. Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly. Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets. Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all. Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs. Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met. Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint. Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability. Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients Support with offshore resource development and upskilling Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You'll Bring - Essential Criteria Proven experience delivering high-volume recruitment as the lead recruiter , in a BPO or fast-paced operational environment Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions) Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function Experienced in recruiting social value candidates and/or working in social value employment Strong stakeholder management and communication skills. Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality. Knowledge of UK employment law and recruitment compliance practices is strongly preferred. Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools. Excellent problem-solving, organisation, and time-management skills.
Experienced Optical Assistant - Retford, Nottinghamshire Are you a passionate, people focussed optical assistant looking for an environment in which to grow your career, surrounded by an award winning team? If so, Specsavers Retford might just be the home for you Based in north Nottinghamshire, with the train station a 5 minute walk away and A1 within touching distance, Retford is easily accessed from many surrounding towns, including; Worksop, Doncaster, Mansfield, Newark and Lincoln. Retford opened its doors over 30 years ago and has become known locally for its first-class service, highly professional and knowledgeable team and dedication to supporting the local community. The store has just finished a major £350,000 expansion and refit at the end of 2025, so it's looking factory fresh! We may be biased, but with the double glass fronted unit, illuminated frame displays and generous internal space, I'd say we're the standout shop in Retford! In 2025 we were delighted to win the Specsavers award for Excellence in the Community, for our work on community engagement, marketing and support for local charities. Alongside Retford the directors run another highly successful sister store in Hucknall, Nottinghamshire, and if variety appeals, the option is available to work across both stores, however this isn't a requirement. Our team We're a successful business and its all because of our amazing team. A shared passion for great service and doing right by the customer guides our journey. We're looking for an experienced Optical Assistant that shares the same ethos, someone who thinks going above and beyond to impress our customers is all in a day's work, someone who is committed to perfecting the customer journey and upskilling themselves. Your career We have a proven track record of looking after our people and developing their talents. With most of our Optical Assistants gaining their level 3 & 4 dispensing qualifications and some going on to study to become qualified Dispensing Opticians, Contact Lens Opticians and even Optometrists. For those who do not have a clinical passion, our management development offer, which includes in house training as well as courses and qualifications accredited by the Institute of Leadership and Management (ILM) and the Chartered Management Institute (CMI), has seen many colleagues progress into leadership roles both in store and the wider Specsavers group. In fact, our current assistant manager, store manager and one of our partners, all started in the business as an optical assistant! Your future is in good hands in Retford. What's on offer Salary - from £12.91 - £13.21 per hour 37.5 hours per week to include 1 weekend day or alternate weekends 28 days holiday plus your birthday off! A private medical and dental cash plan Specsavers Perks - our discounted benefits scheme A paid "volunteering' day each year WeCare - a confidential employee support service, that includes free; counselling, virtual GP service, legal and financial help, plus more Outstanding clinical and professional development opportunities Additional annual leave for long service What we're looking for? If Retford is starting to sound like a store you could call home, here are some of the skills we are looking for: Previous optical experience as an Optical Advisor or Dispensing Assistant- dispensing both single vision and multifocal lenses, including high index lenses A strong baseline level of knowledge of dispensing and optics A people person, who loves to chat to customers and work with a friendly team Great teamwork, we do our fair share and help each other out Confidence in technology, you don't need to know how to use our operating system, but general IT skills are a must A desire to develop and learn, not everyone who joins us wants to complete further professional training, this is no issue, but optics is a changing world and continuous development and improvement in role is essential Excellent communication skills, talking to customers is what we do! Still interested? Does this sound like you? Please get in touch, we'd love to hear from you.
Apr 29, 2026
Full time
Experienced Optical Assistant - Retford, Nottinghamshire Are you a passionate, people focussed optical assistant looking for an environment in which to grow your career, surrounded by an award winning team? If so, Specsavers Retford might just be the home for you Based in north Nottinghamshire, with the train station a 5 minute walk away and A1 within touching distance, Retford is easily accessed from many surrounding towns, including; Worksop, Doncaster, Mansfield, Newark and Lincoln. Retford opened its doors over 30 years ago and has become known locally for its first-class service, highly professional and knowledgeable team and dedication to supporting the local community. The store has just finished a major £350,000 expansion and refit at the end of 2025, so it's looking factory fresh! We may be biased, but with the double glass fronted unit, illuminated frame displays and generous internal space, I'd say we're the standout shop in Retford! In 2025 we were delighted to win the Specsavers award for Excellence in the Community, for our work on community engagement, marketing and support for local charities. Alongside Retford the directors run another highly successful sister store in Hucknall, Nottinghamshire, and if variety appeals, the option is available to work across both stores, however this isn't a requirement. Our team We're a successful business and its all because of our amazing team. A shared passion for great service and doing right by the customer guides our journey. We're looking for an experienced Optical Assistant that shares the same ethos, someone who thinks going above and beyond to impress our customers is all in a day's work, someone who is committed to perfecting the customer journey and upskilling themselves. Your career We have a proven track record of looking after our people and developing their talents. With most of our Optical Assistants gaining their level 3 & 4 dispensing qualifications and some going on to study to become qualified Dispensing Opticians, Contact Lens Opticians and even Optometrists. For those who do not have a clinical passion, our management development offer, which includes in house training as well as courses and qualifications accredited by the Institute of Leadership and Management (ILM) and the Chartered Management Institute (CMI), has seen many colleagues progress into leadership roles both in store and the wider Specsavers group. In fact, our current assistant manager, store manager and one of our partners, all started in the business as an optical assistant! Your future is in good hands in Retford. What's on offer Salary - from £12.91 - £13.21 per hour 37.5 hours per week to include 1 weekend day or alternate weekends 28 days holiday plus your birthday off! A private medical and dental cash plan Specsavers Perks - our discounted benefits scheme A paid "volunteering' day each year WeCare - a confidential employee support service, that includes free; counselling, virtual GP service, legal and financial help, plus more Outstanding clinical and professional development opportunities Additional annual leave for long service What we're looking for? If Retford is starting to sound like a store you could call home, here are some of the skills we are looking for: Previous optical experience as an Optical Advisor or Dispensing Assistant- dispensing both single vision and multifocal lenses, including high index lenses A strong baseline level of knowledge of dispensing and optics A people person, who loves to chat to customers and work with a friendly team Great teamwork, we do our fair share and help each other out Confidence in technology, you don't need to know how to use our operating system, but general IT skills are a must A desire to develop and learn, not everyone who joins us wants to complete further professional training, this is no issue, but optics is a changing world and continuous development and improvement in role is essential Excellent communication skills, talking to customers is what we do! Still interested? Does this sound like you? Please get in touch, we'd love to hear from you.
Temporary - Temp to Perm Opportunity Reed Business Support is currently recruiting for a Customer Service / Sales Administrator to join a busy and friendly office-based team near Tonbridge / Tunbridge Wells (TN12) . This is an excellent temporary opportunity with strong potential to become permanent for the right person. This role would suit someone confident, organised and comfortable on the phone, who is looking for an immediate start within a supportive and fast-paced environment. The Role Working as part of a busy sales and customer service function, your responsibilities will include: Processing customer orders via phone, email and online portals Managing and booking in stock accurately Providing light purchasing support, including raising PO orders Supporting the sales team with general administrative tasks Handling customer enquiries and providing a high level of service throughout About You Previous customer service or sales administration experience would be beneficial, but is not essential . The client is keen to meet candidates who demonstrate: Strong communication skills and confidence on the phone Good organisational skills with strong attention to detail A proactive and reliable approach to work Confidence using IT systems and email-based order processing The ability to work well as part of a team in a busy office environment Hours & Pay Monday to Friday 8:30am - 5:00pm or 9:00am - 5:00pm £13.00 - £14.00 per hour , depending on experience What's On Offer Immediate start available Weekly pay while on assignment Office-based role with a supportive team Genuine temp-to-perm opportunity Opportunity to gain long-term employment with a growing business You must live in the UK and have the right to work in the UK to be considered for this role.
Apr 29, 2026
Seasonal
Temporary - Temp to Perm Opportunity Reed Business Support is currently recruiting for a Customer Service / Sales Administrator to join a busy and friendly office-based team near Tonbridge / Tunbridge Wells (TN12) . This is an excellent temporary opportunity with strong potential to become permanent for the right person. This role would suit someone confident, organised and comfortable on the phone, who is looking for an immediate start within a supportive and fast-paced environment. The Role Working as part of a busy sales and customer service function, your responsibilities will include: Processing customer orders via phone, email and online portals Managing and booking in stock accurately Providing light purchasing support, including raising PO orders Supporting the sales team with general administrative tasks Handling customer enquiries and providing a high level of service throughout About You Previous customer service or sales administration experience would be beneficial, but is not essential . The client is keen to meet candidates who demonstrate: Strong communication skills and confidence on the phone Good organisational skills with strong attention to detail A proactive and reliable approach to work Confidence using IT systems and email-based order processing The ability to work well as part of a team in a busy office environment Hours & Pay Monday to Friday 8:30am - 5:00pm or 9:00am - 5:00pm £13.00 - £14.00 per hour , depending on experience What's On Offer Immediate start available Weekly pay while on assignment Office-based role with a supportive team Genuine temp-to-perm opportunity Opportunity to gain long-term employment with a growing business You must live in the UK and have the right to work in the UK to be considered for this role.
Customer Service Advisor Banking Glasgow (City Park) Full-Time Permanent 26,000 - 28,500 40 hours per week Training: 2 weeks on-site in Glasgow, Monday-Friday 09:00 - 18:00 Operational hours after training: On-site: 10:00 - 19:00 After 3 months: Fully Remote Working, with shifts between 10:00 - 23:00 Monday-Sunday Looking to take the next step in your banking career? We're hiring customer service advisors with 1-2 years UK banking experience to join a fast-paced and highly supportive fraud team based in Glasgow City Park. You'll play a vital role in protecting customers from scams and fraudulent activity while delivering exceptional service. This is an exciting opportunity for an experienced customer service advisor with UK banking experience who enjoys problem solving, helping customers, and making a real difference every day. What You'll Be Doing Handle inbound customer calls relating to suspected fraud or scams Investigate suspicious transactions and raise fraud cases Support customers who may be vulnerable or experiencing financial difficulties Approve or decline payments based on fraud risk assessments Provide reassurance and guidance to customers affected by fraud Educate customers on how to protect themselves from scams Ensure all activity follows regulatory and banking compliance standards Take ownership of customer queries and deliver first-call resolution wherever possible What We're Looking For Minimum 12 months experience within a UK banking or financial services environment Strong customer service and communication skills Ability to understand banking terminology and processes Excellent attention to detail and problem-solving skills Confidence handling sensitive conversations, including with vulnerable customers Ability to work in a fast-paced, high-volume call environment Strong decision-making skills and a customer-first mindset Experience within fraud investigation or financial crime is desirable. Salary & Benefits 26,000 - 28,500 salary (depending on experience) Regular overtime opportunities 28 days annual leave (including bank holidays) 10% discount on local bus travel Pension scheme Employee wellbeing support including GP access, financial advice, and mental health resources Cycle to Work scheme Employee discounts and reward programmes Please note: No holidays within the first 6-8 weeks during training and onboarding. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.
Apr 29, 2026
Full time
Customer Service Advisor Banking Glasgow (City Park) Full-Time Permanent 26,000 - 28,500 40 hours per week Training: 2 weeks on-site in Glasgow, Monday-Friday 09:00 - 18:00 Operational hours after training: On-site: 10:00 - 19:00 After 3 months: Fully Remote Working, with shifts between 10:00 - 23:00 Monday-Sunday Looking to take the next step in your banking career? We're hiring customer service advisors with 1-2 years UK banking experience to join a fast-paced and highly supportive fraud team based in Glasgow City Park. You'll play a vital role in protecting customers from scams and fraudulent activity while delivering exceptional service. This is an exciting opportunity for an experienced customer service advisor with UK banking experience who enjoys problem solving, helping customers, and making a real difference every day. What You'll Be Doing Handle inbound customer calls relating to suspected fraud or scams Investigate suspicious transactions and raise fraud cases Support customers who may be vulnerable or experiencing financial difficulties Approve or decline payments based on fraud risk assessments Provide reassurance and guidance to customers affected by fraud Educate customers on how to protect themselves from scams Ensure all activity follows regulatory and banking compliance standards Take ownership of customer queries and deliver first-call resolution wherever possible What We're Looking For Minimum 12 months experience within a UK banking or financial services environment Strong customer service and communication skills Ability to understand banking terminology and processes Excellent attention to detail and problem-solving skills Confidence handling sensitive conversations, including with vulnerable customers Ability to work in a fast-paced, high-volume call environment Strong decision-making skills and a customer-first mindset Experience within fraud investigation or financial crime is desirable. Salary & Benefits 26,000 - 28,500 salary (depending on experience) Regular overtime opportunities 28 days annual leave (including bank holidays) 10% discount on local bus travel Pension scheme Employee wellbeing support including GP access, financial advice, and mental health resources Cycle to Work scheme Employee discounts and reward programmes Please note: No holidays within the first 6-8 weeks during training and onboarding. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.
ServiceNow Architect London (Hybrid) 6 Month Contract £600/day (Outside IR35) ServiceNow Architect needed with deep Telecoms domain experience including Telecommunications Service Management (TSM). 6 Month Contract based in London (Hybrid). Paying up to £600/day (Outside IR35). Start ASAP in May/June 2026. Hybrid Working - 2 days/week remote (WFH) + 3 days/week working from the office in London. Working with a global IT Consultancy supporting a Telecoms end client with a ServiceNow solutions project: ServiceNow Architect with strong Telecommunications Service Management (TSM) experience. Designing end-to-end solutions within the ServiceNow TSM module, including alignment with ITOM, ITIL, CMDB, CSDM standards. Platform Expertise: extensive experience with ServiceNow TSM, ITSM, and ITOM. Translating business requirements into technical blueprints + overseeing development teams to implement scalable, automated telecom operations, including network inventory, service assurance + OSS/BSS integrations. Architecture & Design: Define the technical roadmap, architecture, and design for TSM modules (service lifecycle management, order management, network inventory). Implementation & Integration: Architect complex integrations with BSS/OSS systems, using REST, SOAP, and IntegrationHub. Domain Expertise: Lead implementation of Telecom Network Inventory, Product Catalog, and Service Order Management. Strategic Advisory: Partner with stakeholders to align platform improvements with business goals, enhancing customer service and reducing operational risks. Technologies: ServiceNow APIs, Flow Designer, CMDB/CSDM frameworks, JavaScript.
Apr 29, 2026
Contractor
ServiceNow Architect London (Hybrid) 6 Month Contract £600/day (Outside IR35) ServiceNow Architect needed with deep Telecoms domain experience including Telecommunications Service Management (TSM). 6 Month Contract based in London (Hybrid). Paying up to £600/day (Outside IR35). Start ASAP in May/June 2026. Hybrid Working - 2 days/week remote (WFH) + 3 days/week working from the office in London. Working with a global IT Consultancy supporting a Telecoms end client with a ServiceNow solutions project: ServiceNow Architect with strong Telecommunications Service Management (TSM) experience. Designing end-to-end solutions within the ServiceNow TSM module, including alignment with ITOM, ITIL, CMDB, CSDM standards. Platform Expertise: extensive experience with ServiceNow TSM, ITSM, and ITOM. Translating business requirements into technical blueprints + overseeing development teams to implement scalable, automated telecom operations, including network inventory, service assurance + OSS/BSS integrations. Architecture & Design: Define the technical roadmap, architecture, and design for TSM modules (service lifecycle management, order management, network inventory). Implementation & Integration: Architect complex integrations with BSS/OSS systems, using REST, SOAP, and IntegrationHub. Domain Expertise: Lead implementation of Telecom Network Inventory, Product Catalog, and Service Order Management. Strategic Advisory: Partner with stakeholders to align platform improvements with business goals, enhancing customer service and reducing operational risks. Technologies: ServiceNow APIs, Flow Designer, CMDB/CSDM frameworks, JavaScript.
We are seeking a proactive and empathetic Homeless Triage Officer to join our H ousing Options H team. You will act as the first point of contact for individuals and families at risk of homelessness , delivering timely advice, initial assessments, and early interventions to prevent homelessness wherever possible. Working within the framework of the Housing Act 1996 and Homelessness Reduction Act 2017 , you will play a key role in identifying housing needs, managing demand, and ensuring residents receive the right support at the earliest opportunity. Key Responsibilities Act as the first point of contact for homelessness enquiries via phone, face-to-face, and digital channels Conduct initial triage assessments to determine eligibility, priority need, and risk of homelessness Provide high-quality housing advice, including prevention options and available support services Identify safeguarding concerns and escalate cases appropriately Refer and signpost customers to relevant internal teams and external agencies Support early prevention work, including landlord negotiation and tenancy sustainment advice Maintain accurate case records and ensure compliance with statutory duties and internal procedures Work collaboratively with housing officers, support services, and partner agencies About You Experience working in housing, homelessness , or a related frontline advisory role Knowledge of homelessness legislation, particularly the Housing Act 1996 and Homelessness Reduction Act 2017 Strong communication and interpersonal skills, with the ability to engage sensitively with vulnerable individuals Ability to assess risk, prioritise cases, and make sound decisions under pressure Experience of safeguarding and working with vulnerable households Good IT skills and ability to maintain accurate records A proactive, solution-focused approach with strong organisational skills If you have the relevant skills then please apply today!
Apr 29, 2026
Seasonal
We are seeking a proactive and empathetic Homeless Triage Officer to join our H ousing Options H team. You will act as the first point of contact for individuals and families at risk of homelessness , delivering timely advice, initial assessments, and early interventions to prevent homelessness wherever possible. Working within the framework of the Housing Act 1996 and Homelessness Reduction Act 2017 , you will play a key role in identifying housing needs, managing demand, and ensuring residents receive the right support at the earliest opportunity. Key Responsibilities Act as the first point of contact for homelessness enquiries via phone, face-to-face, and digital channels Conduct initial triage assessments to determine eligibility, priority need, and risk of homelessness Provide high-quality housing advice, including prevention options and available support services Identify safeguarding concerns and escalate cases appropriately Refer and signpost customers to relevant internal teams and external agencies Support early prevention work, including landlord negotiation and tenancy sustainment advice Maintain accurate case records and ensure compliance with statutory duties and internal procedures Work collaboratively with housing officers, support services, and partner agencies About You Experience working in housing, homelessness , or a related frontline advisory role Knowledge of homelessness legislation, particularly the Housing Act 1996 and Homelessness Reduction Act 2017 Strong communication and interpersonal skills, with the ability to engage sensitively with vulnerable individuals Ability to assess risk, prioritise cases, and make sound decisions under pressure Experience of safeguarding and working with vulnerable households Good IT skills and ability to maintain accurate records A proactive, solution-focused approach with strong organisational skills If you have the relevant skills then please apply today!
Facilities Coordinator (MUST HAVE EXPERIENCE) Pay rate: 16.48 an hour Working days: Monday to friday Location: Camden Town Contract Type: Temporary 3 MONTHS What You'll Do: As our Facilities Coordinator, you will play a vital role in ensuring our housing facilities are maintained to the highest standards. Your responsibilities will include: Principle contact for Renovo, cheques and other all contractors coming into the Arlington Building. Building and maintaining strong Strategic relationships including meetings, KPIs, SLAs, contract review, and VFM. Liaison with internal partners including Care and Support, Finance, Development and Central Operations Lead on the property's Health and Safety and Fire Safety compliance Training and technical advisor for GMs, colleagues and in liaison with the central team Manage the facilities within Arlington. Review contract terms and contractor performance on a regular basis to ensure that a value for money, high standard service is consistently achieved. Negotiate new contracts with providers as appropriate Oversee the Health & Safety - Work Station Assessments within Arlington. Responsible for the security and key holding of office buildings. Assist in maintaining video security - Assist in arranging installations, maintenance and call out arrangements of Intruder alarms, fire alarms, access/security control systems within offices Implement security procedures regarding building, contents, and staff. Oversee contract security in conjunction with Security Company out of hours call out. Ensure that all tasks are log via the service now system, send reports when required on a monthly basis's. Arrange for office repairs and maintenance to be carried out to appropriate standard and regular annual servicing of appliances. Essential Knowledge, Skills and Experience Experience of working within the Housing or Facilities management sector. Educated to GCSE level or equivalent Good working knowledge of Microsoft Word, Excel and Outlook Good inter-personal skills The ability to coordinate and direct repair and cleaning teams Ability to work on own initiative work under pressure to meet deadlines and deliver projects on time i.e. office relocations - office moves or new offices open / closing Ability to be flexibility over working times as out of hour's cover will be required including evenings and weekends for project / building works Awareness and commitment to providing a customer focused service Build and maintain effective links with all Staff, Contractor and external Customers Health and Safety awareness Ability to work as part of a team and on own initiative Knowledge of current legislation, regulation and best practice and the ability to use this knowledge to develop staff and services . How to Apply: Please send your CV! Join us in creating a welcoming and well-maintained environment for our residents! Don't miss out on this chance to make a difference in Arlington. Apply today, and let's work together to make our facilities shine! We can't wait to meet you! Note: This is a temporary position based in Camden Town with competitive pay and the potential for future opportunities. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 29, 2026
Seasonal
Facilities Coordinator (MUST HAVE EXPERIENCE) Pay rate: 16.48 an hour Working days: Monday to friday Location: Camden Town Contract Type: Temporary 3 MONTHS What You'll Do: As our Facilities Coordinator, you will play a vital role in ensuring our housing facilities are maintained to the highest standards. Your responsibilities will include: Principle contact for Renovo, cheques and other all contractors coming into the Arlington Building. Building and maintaining strong Strategic relationships including meetings, KPIs, SLAs, contract review, and VFM. Liaison with internal partners including Care and Support, Finance, Development and Central Operations Lead on the property's Health and Safety and Fire Safety compliance Training and technical advisor for GMs, colleagues and in liaison with the central team Manage the facilities within Arlington. Review contract terms and contractor performance on a regular basis to ensure that a value for money, high standard service is consistently achieved. Negotiate new contracts with providers as appropriate Oversee the Health & Safety - Work Station Assessments within Arlington. Responsible for the security and key holding of office buildings. Assist in maintaining video security - Assist in arranging installations, maintenance and call out arrangements of Intruder alarms, fire alarms, access/security control systems within offices Implement security procedures regarding building, contents, and staff. Oversee contract security in conjunction with Security Company out of hours call out. Ensure that all tasks are log via the service now system, send reports when required on a monthly basis's. Arrange for office repairs and maintenance to be carried out to appropriate standard and regular annual servicing of appliances. Essential Knowledge, Skills and Experience Experience of working within the Housing or Facilities management sector. Educated to GCSE level or equivalent Good working knowledge of Microsoft Word, Excel and Outlook Good inter-personal skills The ability to coordinate and direct repair and cleaning teams Ability to work on own initiative work under pressure to meet deadlines and deliver projects on time i.e. office relocations - office moves or new offices open / closing Ability to be flexibility over working times as out of hour's cover will be required including evenings and weekends for project / building works Awareness and commitment to providing a customer focused service Build and maintain effective links with all Staff, Contractor and external Customers Health and Safety awareness Ability to work as part of a team and on own initiative Knowledge of current legislation, regulation and best practice and the ability to use this knowledge to develop staff and services . How to Apply: Please send your CV! Join us in creating a welcoming and well-maintained environment for our residents! Don't miss out on this chance to make a difference in Arlington. Apply today, and let's work together to make our facilities shine! We can't wait to meet you! Note: This is a temporary position based in Camden Town with competitive pay and the potential for future opportunities. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Sales Advisor Shift Pattern - 20 hours Part Time Evenings Location - Glasgow Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £13,928.53 rising to £14,260.27 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Apr 29, 2026
Full time
Sales Advisor Shift Pattern - 20 hours Part Time Evenings Location - Glasgow Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £13,928.53 rising to £14,260.27 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Client Manager Accountancy Practice Hybrid Working We are delighted to be working in partnership with a highly regarded, independent UK accountancy practice that is experiencing sustained organic growth. As part of their continued expansion, they are now seeking an experienced Client Manager to join their established and forward-thinking team. This opportunity will suit a commercially minded, technically strong accountant who enjoys managing client relationships and is keen to take the next step in their career within a supportive and progressive firm. The Firm Our client is a well-established, medium-sized accountancy practice providing accountancy, taxation, and business advisory services to owner-managed businesses and SMEs. The firm is known for its personable approach, high service standards, and commitment to staff development, offering clear progression pathways and long-term career opportunities. The Role As Client Manager, you will take ownership of a varied client portfolio, acting as the primary point of contact and trusted adviser. You will combine technical delivery with relationship management, while also supporting the wider team and contributing to practice growth. Key Responsibilities Client Management & Advisory Acting as the main point of contact for a portfolio of SME clients Building long-term, trusted relationships through proactive communication Attending and leading client meetings, identifying opportunities to add value Technical & Compliance Preparation of Statutory Accounts, Corporation Tax Returns, Self-Assessment Returns, and P11Ds Preparation of Real Time Capital Gains Tax reports Production of monthly and quarterly management accounts Identifying tax planning opportunities for individuals and companies Managing deadlines across multiple assignments Supporting senior team members with ad-hoc and advisory projects Team Contribution Providing support and guidance to junior team members Contributing to a collaborative and high-performing culture Staying up to date with changes in accounting and tax legislation Candidate Profile Qualifications ACA or ACCA qualified (essential) CTA qualification advantageous Experience At least 5 years' experience within a UK accountancy practice Strong working knowledge of Xero or other cloud-based accounting software Experience with Iris desirable, but not essential Skills & Attributes Organised, proactive, and commercially aware Strong attention to detail with the ability to meet deadlines Confident communicator with clients and internal stakeholders Comfortable managing a diverse client portfolio What's on Offer Salary: £45,000 - £60,000 depending on experience Hybrid working: 3 days in the office, 2 from home Flexible working hours via a flexitime scheme Company pension and free parking Private medical insurance and employee wellbeing support Enhanced sick pay and maternity benefits Bonus scheme Clear and genuine progression opportunities within the firm Supportive, people-focused culture Next Steps If you are an experienced Client Manager-or a Senior Accountant ready to step up-Please apply here.
Apr 29, 2026
Full time
Client Manager Accountancy Practice Hybrid Working We are delighted to be working in partnership with a highly regarded, independent UK accountancy practice that is experiencing sustained organic growth. As part of their continued expansion, they are now seeking an experienced Client Manager to join their established and forward-thinking team. This opportunity will suit a commercially minded, technically strong accountant who enjoys managing client relationships and is keen to take the next step in their career within a supportive and progressive firm. The Firm Our client is a well-established, medium-sized accountancy practice providing accountancy, taxation, and business advisory services to owner-managed businesses and SMEs. The firm is known for its personable approach, high service standards, and commitment to staff development, offering clear progression pathways and long-term career opportunities. The Role As Client Manager, you will take ownership of a varied client portfolio, acting as the primary point of contact and trusted adviser. You will combine technical delivery with relationship management, while also supporting the wider team and contributing to practice growth. Key Responsibilities Client Management & Advisory Acting as the main point of contact for a portfolio of SME clients Building long-term, trusted relationships through proactive communication Attending and leading client meetings, identifying opportunities to add value Technical & Compliance Preparation of Statutory Accounts, Corporation Tax Returns, Self-Assessment Returns, and P11Ds Preparation of Real Time Capital Gains Tax reports Production of monthly and quarterly management accounts Identifying tax planning opportunities for individuals and companies Managing deadlines across multiple assignments Supporting senior team members with ad-hoc and advisory projects Team Contribution Providing support and guidance to junior team members Contributing to a collaborative and high-performing culture Staying up to date with changes in accounting and tax legislation Candidate Profile Qualifications ACA or ACCA qualified (essential) CTA qualification advantageous Experience At least 5 years' experience within a UK accountancy practice Strong working knowledge of Xero or other cloud-based accounting software Experience with Iris desirable, but not essential Skills & Attributes Organised, proactive, and commercially aware Strong attention to detail with the ability to meet deadlines Confident communicator with clients and internal stakeholders Comfortable managing a diverse client portfolio What's on Offer Salary: £45,000 - £60,000 depending on experience Hybrid working: 3 days in the office, 2 from home Flexible working hours via a flexitime scheme Company pension and free parking Private medical insurance and employee wellbeing support Enhanced sick pay and maternity benefits Bonus scheme Clear and genuine progression opportunities within the firm Supportive, people-focused culture Next Steps If you are an experienced Client Manager-or a Senior Accountant ready to step up-Please apply here.
Sales Advisor Shift Pattern - 20 hours Part Time Evenings Location - Glasgow Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £13,928.53 rising to £14,260.27 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Apr 29, 2026
Full time
Sales Advisor Shift Pattern - 20 hours Part Time Evenings Location - Glasgow Why this job matters If you're a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We'll give you training on the rest so you're ready to talk confidently about all our products and services. We don't do 'hard sales'. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £13,928.53 rising to £14,260.27 after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Apr 29, 2026
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
