Water South West / Hybrid Competitive package The Role Design Manager required to lead water and wastewater projects within long-term framework programmes. You'll drive design delivery from early stages through to construction, ensuring efficient, compliant, and buildable solutions. Candidates can be based from Exeter or Bristol with hybrid working offered. What You'll Do Lead multi-disciplinary design teams Manage consultants and design partners Drive ECI, value engineering, and design optimisation Ensure compliance with client and industry standards Support delivery teams to achieve successful project outcomes About You Design Manager or Senior Design Engineer experience (water/utilities) Framework (AMP) experience preferred Chartered or working towards (desirable) What's in It for You Long-term pipeline of secured work Career progression opportunities Competitive salary benefits (car allowance, pension, Healthcare etc.) For further information relating to this role, please call Rhian on or email rhianthornbaker.co.uk Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Apr 27, 2026
Full time
Water South West / Hybrid Competitive package The Role Design Manager required to lead water and wastewater projects within long-term framework programmes. You'll drive design delivery from early stages through to construction, ensuring efficient, compliant, and buildable solutions. Candidates can be based from Exeter or Bristol with hybrid working offered. What You'll Do Lead multi-disciplinary design teams Manage consultants and design partners Drive ECI, value engineering, and design optimisation Ensure compliance with client and industry standards Support delivery teams to achieve successful project outcomes About You Design Manager or Senior Design Engineer experience (water/utilities) Framework (AMP) experience preferred Chartered or working towards (desirable) What's in It for You Long-term pipeline of secured work Career progression opportunities Competitive salary benefits (car allowance, pension, Healthcare etc.) For further information relating to this role, please call Rhian on or email rhianthornbaker.co.uk Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
A leading FinTech company based in London is looking for a Senior Product Manager to take ownership of core lending products aimed at supporting SME growth. This role involves setting the product vision, collaborating with cross-functional teams, and making data-driven decisions while maintaining a strong focus on responsible lending. The ideal candidate should have experience in lending products, a track record of shipping successful projects, and excellent communication skills. Join this dynamic company known for its supportive culture and rapid growth.
Apr 27, 2026
Full time
A leading FinTech company based in London is looking for a Senior Product Manager to take ownership of core lending products aimed at supporting SME growth. This role involves setting the product vision, collaborating with cross-functional teams, and making data-driven decisions while maintaining a strong focus on responsible lending. The ideal candidate should have experience in lending products, a track record of shipping successful projects, and excellent communication skills. Join this dynamic company known for its supportive culture and rapid growth.
Management Accountant £35,000-£40,000 (DOE) + study support and benefits Milton Park (Hybrid) 3 days on-site per week Permanent, full-time Your new company We are seeking a Management Accountant to join a well-established consultancy company based in Milton Park. In this role you will provide essential management accounting and reporting support to Senior Management Accountants and Finance Business Partners, working closely with colleagues across the finance function. We are looking for a fast learner with strong attention to detail and a proactive, positive approach to work. This role is particularly well suited to candidates actively studying CIMA/ACCA or someone with strong experience in month-end. Your new role Prepare monthly management accounts for review, ensuring accurate analysis of performance against budget and identification of key variances. Conduct overhead analysis, highlighting significant trends and variances compared to prior months and budgets, and presenting clear commentary for management use. Process and input journal entries, including accruals and prepayments, and organise financial data in a meaningful and well-structured format. Build monthly financial reports through the preparation and posting of journals, as well as reviewing and actioning accruals and prepayments. Support the preparation of annual budgets and forecasts, working closely with the Management Accounting team. Update budgets during the year to reflect operational changes and process amendments as required. Assist Senior Management Accountants and the Finance Manager with ad-hoc reporting, identifying trends and opportunities for process improvement. Complete clearing account reconciliations, investigate variances, and ensure outstanding items are resolved promptly. Work closely with shared services teams to ensure accurate and timely posting of accounts payable and cash transactions, and support operational teams with related queries. What you'll need to succeed Ability to work under pressure and meet tight deadlines Methodical and systematic approach to work using your own initiative whilst being adept at problem-solving Ability to communicate clearly and concisely Good attention to detail Experience of using computerised accounting systems, preferably Oracle Previous experience in a similar role. (Handling month-end) Strong Excel Skills AAT/CIMA/ACCA studier will be advantageous. What you'll get in return Competitive salary of up to £40,000 Comprehensive benefits package Opportunities to develop your skills and progress your career Study support available Hybrid working: 3 days in office, 2 days at home Chance to work on a variety of interesting projects across the UK What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Apr 27, 2026
Full time
Management Accountant £35,000-£40,000 (DOE) + study support and benefits Milton Park (Hybrid) 3 days on-site per week Permanent, full-time Your new company We are seeking a Management Accountant to join a well-established consultancy company based in Milton Park. In this role you will provide essential management accounting and reporting support to Senior Management Accountants and Finance Business Partners, working closely with colleagues across the finance function. We are looking for a fast learner with strong attention to detail and a proactive, positive approach to work. This role is particularly well suited to candidates actively studying CIMA/ACCA or someone with strong experience in month-end. Your new role Prepare monthly management accounts for review, ensuring accurate analysis of performance against budget and identification of key variances. Conduct overhead analysis, highlighting significant trends and variances compared to prior months and budgets, and presenting clear commentary for management use. Process and input journal entries, including accruals and prepayments, and organise financial data in a meaningful and well-structured format. Build monthly financial reports through the preparation and posting of journals, as well as reviewing and actioning accruals and prepayments. Support the preparation of annual budgets and forecasts, working closely with the Management Accounting team. Update budgets during the year to reflect operational changes and process amendments as required. Assist Senior Management Accountants and the Finance Manager with ad-hoc reporting, identifying trends and opportunities for process improvement. Complete clearing account reconciliations, investigate variances, and ensure outstanding items are resolved promptly. Work closely with shared services teams to ensure accurate and timely posting of accounts payable and cash transactions, and support operational teams with related queries. What you'll need to succeed Ability to work under pressure and meet tight deadlines Methodical and systematic approach to work using your own initiative whilst being adept at problem-solving Ability to communicate clearly and concisely Good attention to detail Experience of using computerised accounting systems, preferably Oracle Previous experience in a similar role. (Handling month-end) Strong Excel Skills AAT/CIMA/ACCA studier will be advantageous. What you'll get in return Competitive salary of up to £40,000 Comprehensive benefits package Opportunities to develop your skills and progress your career Study support available Hybrid working: 3 days in office, 2 days at home Chance to work on a variety of interesting projects across the UK What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
We are recruiting a Senior Quantity Surveyor for one of the largest and most successful privately-owned construction and development groups in the UK. They pride themselves on "family feel" culture, underpinned by a massive scale of operation and a debt-free financial standing. The Bristol team is expanding, and are looking for someone who thrives on autonomy, technical challenge, and delivering excellence. Your Role As a Senior QS, you won't just be "crunching numbers." You will be the commercial heartbeat of your assigned projects-typically ranging from 10m to 70m+ across sectors including commercial, education, industrial, and student accommodation in both new build and cut and carve. Key Responsibilities: Commercial Management: Oversee the financial performance of major projects from inception to final account. Procurement: Manage subcontract procurement, ensuring robust scopes of work and competitive pricing. Risk & Opportunity: Identify commercial risks early and develop mitigation strategies while maximizing project margins. Reporting: Deliver accurate monthly CVRs (Cost Value Reconciliations) and financial forecasts to the Commercial Manager. Mentorship: Provide guidance and leadership to Assistant and Trainee Surveyors within the project team. What They are Looking For They value technical expertise, but we value integrity and proactive problem-solving more. Experience: Proven track record as a Lead or Senior QS within a Tier 1 or major Tier 2 main contractor. Project History: Experience managing design & build (D&B) contracts is essential. Qualifications: A degree in Quantity Surveying or a related discipline. RICS/ICES membership is a plus but not a dealbreaker. Local Knowledge: A strong understanding of the South West supply chain and market conditions. Drive: Someone who takes ownership of their project and isn't afraid to challenge the status quo to get the best result. The Company. Stability: They have an incredibly strong pipeline of work through to 2030 and a reputation for repeat business. Growth: They offer a clear pathway to Commercial Management for those who perform. The Package: Highly competitive base salary. Company car or generous car allowance. Enhanced pension scheme and private healthcare. Discretionary annual bonus. The chance to work with a team that actually enjoys what they do. They initial scheme is a 30 million cut and carve project in central Bristol and has just been awarded so you would be able to get involve dion the procurement of the initial packages and have a head start. If the role and company are of interest please apply online or look me upo on LinkedIn and give me a call. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Apr 27, 2026
Full time
We are recruiting a Senior Quantity Surveyor for one of the largest and most successful privately-owned construction and development groups in the UK. They pride themselves on "family feel" culture, underpinned by a massive scale of operation and a debt-free financial standing. The Bristol team is expanding, and are looking for someone who thrives on autonomy, technical challenge, and delivering excellence. Your Role As a Senior QS, you won't just be "crunching numbers." You will be the commercial heartbeat of your assigned projects-typically ranging from 10m to 70m+ across sectors including commercial, education, industrial, and student accommodation in both new build and cut and carve. Key Responsibilities: Commercial Management: Oversee the financial performance of major projects from inception to final account. Procurement: Manage subcontract procurement, ensuring robust scopes of work and competitive pricing. Risk & Opportunity: Identify commercial risks early and develop mitigation strategies while maximizing project margins. Reporting: Deliver accurate monthly CVRs (Cost Value Reconciliations) and financial forecasts to the Commercial Manager. Mentorship: Provide guidance and leadership to Assistant and Trainee Surveyors within the project team. What They are Looking For They value technical expertise, but we value integrity and proactive problem-solving more. Experience: Proven track record as a Lead or Senior QS within a Tier 1 or major Tier 2 main contractor. Project History: Experience managing design & build (D&B) contracts is essential. Qualifications: A degree in Quantity Surveying or a related discipline. RICS/ICES membership is a plus but not a dealbreaker. Local Knowledge: A strong understanding of the South West supply chain and market conditions. Drive: Someone who takes ownership of their project and isn't afraid to challenge the status quo to get the best result. The Company. Stability: They have an incredibly strong pipeline of work through to 2030 and a reputation for repeat business. Growth: They offer a clear pathway to Commercial Management for those who perform. The Package: Highly competitive base salary. Company car or generous car allowance. Enhanced pension scheme and private healthcare. Discretionary annual bonus. The chance to work with a team that actually enjoys what they do. They initial scheme is a 30 million cut and carve project in central Bristol and has just been awarded so you would be able to get involve dion the procurement of the initial packages and have a head start. If the role and company are of interest please apply online or look me upo on LinkedIn and give me a call. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Senior Recruiter - Front Office/Payments Location: Bank Street (Onsite - 5 days in the office) Job Type: Permanent Who We Are We are a consultancy operating within Robert Walters, the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. The Role We have an exciting new opportunity for a Senior Recruiter - Front Office/Payments to join Robert Walters as a Consultant. As a Consultant, you will benefit from permanent employment with Robert Walters and will be deployed on an assignment within our clients' organisations, in return we will provide you with the opportunity to develop your skills with ongoing training and professional support. This role offers an exciting opportunity to join a global business, providing top-tier service to our blue chip clients. What You'll Do Manage end-to-end recruitment life cycle, from multi-channel candidate sourcing to successful hires. Lead client meetings to define recruiting needs, manage expectations, and act as primary liaison for business leaders. Deliver outstanding candidate experiences via timely communication, feedback, and education on careers, benefits, and compensation. Provide market insights to align and fulfil client recruiting strategies. Conduct compensation discussions and negotiations with hiring managers and candidates. Optimise ATS for data integrity, process compliance, and controls Mentor and develop junior team members in recruitment processes. What You Bring Minimum 4 years' experience as a Recruiter or Senior Recruiter in financial services or payments within investment banking. Proven full life cycle recruitment expertise from an in-house role (agency, smaller firms, or private equity experience also considered). Skilful project management to oversee complex assignments, multiple searches, and dynamic deadlines independently. Superior judgement, problem-solving, and discretion for handling sensitive/confidential information. Innovative, results-driven approach with expertise in negotiating complex executive compensation packages. Exceptional interpersonal skills and executive presence to engage all levels with credibility and gravitas. What's Next If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
Apr 27, 2026
Full time
Senior Recruiter - Front Office/Payments Location: Bank Street (Onsite - 5 days in the office) Job Type: Permanent Who We Are We are a consultancy operating within Robert Walters, the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. The Role We have an exciting new opportunity for a Senior Recruiter - Front Office/Payments to join Robert Walters as a Consultant. As a Consultant, you will benefit from permanent employment with Robert Walters and will be deployed on an assignment within our clients' organisations, in return we will provide you with the opportunity to develop your skills with ongoing training and professional support. This role offers an exciting opportunity to join a global business, providing top-tier service to our blue chip clients. What You'll Do Manage end-to-end recruitment life cycle, from multi-channel candidate sourcing to successful hires. Lead client meetings to define recruiting needs, manage expectations, and act as primary liaison for business leaders. Deliver outstanding candidate experiences via timely communication, feedback, and education on careers, benefits, and compensation. Provide market insights to align and fulfil client recruiting strategies. Conduct compensation discussions and negotiations with hiring managers and candidates. Optimise ATS for data integrity, process compliance, and controls Mentor and develop junior team members in recruitment processes. What You Bring Minimum 4 years' experience as a Recruiter or Senior Recruiter in financial services or payments within investment banking. Proven full life cycle recruitment expertise from an in-house role (agency, smaller firms, or private equity experience also considered). Skilful project management to oversee complex assignments, multiple searches, and dynamic deadlines independently. Superior judgement, problem-solving, and discretion for handling sensitive/confidential information. Innovative, results-driven approach with expertise in negotiating complex executive compensation packages. Exceptional interpersonal skills and executive presence to engage all levels with credibility and gravitas. What's Next If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
Clinic Overview This clinic is a fast-growing healthcare network offering comprehensive, multidisciplinary medical services across several locations in Ontario. With a strong focus on collaborative care, the group integrates family physicians, nurse practitioners, nurses, pharmacists, bloodwork technicians, and social workers under one roof, ensuring patients receive complete, coordinated care in one convenient setting. Each clinic is modern and fully equipped, featuring two examination rooms per physician, an in-house pharmacy, and a comfortable, patient-friendly environment. Physicians benefit from efficient administrative systems, an experienced management team, and full operational support from the head office, including billing, finance, marketing, and compliance services. Why This Opportunity Stands Out Attractive Compensation Model: Earn $40,000-$70,000 per month in billings. 20% overhead Performance-based bonuses available, including incentives tied to in-house pharmacy services, referrals, and clinic growth. Sign-on and relocation support available upon request. Physicians interested in entrepreneurship may also join the Clinic Partnership Program, which allows them to operate their own clinic under the brand with head office support. Comprehensive Support System: In-house billing services managed by a dedicated financial team. Fully trained MOAs (1-2 per physician), each with 5+ years of experience and medical backgrounds. Multidisciplinary team: On-site nurses, nurse practitioners, and senior physicians ensure smooth patient care and knowledge sharing. Central management structure: Includes clinic managers, operations directors, a financial controller, and a marketing team that assists with patient acquisition and retention. Flexible Work Structure: Work 4 days per week with 20-30 patients per day. No evening or weekend shifts required. Option to work from home available for virtual consultations. Physicians have freedom to set their own hours based on clinic capacity and personal preference. Professional Development: This group actively supports doctors who wish to develop special interests in areas such as women's health, geriatrics, chronic disease management, or other clinical subspecialties. The management team provides mentoring, training, and patient flow support to help build these focus areas. Why This Location Stands Out Unique Area Highlights : You get the advantage of "edge city" living - a neighbourhood with more breathing room than downtown but full access to the metropolis. Scenic natural landmarks line some parts, offering a blend of urban convenience and nature. Housing & Cost of Living : This area offers a relatively more affordable entry into the Toronto market - overall cost of living is about 11 % lower than the Toronto average in many comparisons. Amenities : You get full access to a major city's infrastructure: top-tier hospitals and medical facilities; extensive retail, dining, and cultural districts; and strong public transit connections (subways, buses) linking you across the greater metropolitan region. Safety : In many neighbourhoods close to this area, crime rates are comparable to or slightly below national averages. Overall, residents often regard this side as safer than inner-city downtown cores. Schools & Childcare : The region is home to many public and private schools offering strong academic programs, with language immersion options in many districts. Transport / Airport Access : Proximity to Toronto Pearson International Airport gives you strong global connectivity. At the same time, local transit (subway lines, bus networks) provides efficient access to hospitals, clinics, and research hubs across the city. Recreational & Lifestyle Highlights : You will enjoy a rich mix of green space and city life - local ravines, parks, trails, and waterside access, plus vibrant cultural and food scenes reflecting diverse communities. Climate : You get the full four seasons: warm, pleasant summers; colourful autumns; snow in winter but mitigated by city services; and fresh springs. It is a climate that supports both urban life and nature escapes. Multiculturality : This area is among the most diverse in the region: a very high proportion of residents are immigrants or children of immigrants, and visible-minority communities make up a large share of the population. CloserMed's Free Services for Physicians We understand how important of a decision this is and the challenges involved. CloserMed is here to help. Here are some of the ways we can provide support: Step-by-step licensing support Immigration and LMIA support Income planning and projections Area guidance: housing, schools, transportation, etc. Requirements Family Physician Specialty Training from the UK, Canada, Ireland or USA. Fluent English; Mandarin, Cantonese, Hindi, Punjabi proficiency is considered an asset. How to Apply Interested candidates are invited to apply by sending their CV or contacting our recruitment team directly via whatsApp, phone or email for an initial conversation. Please contact our dedicated consultant at , or WhatsApp/call: Whatsapp: Canada (call/sms): +1 -7535
Apr 27, 2026
Full time
Clinic Overview This clinic is a fast-growing healthcare network offering comprehensive, multidisciplinary medical services across several locations in Ontario. With a strong focus on collaborative care, the group integrates family physicians, nurse practitioners, nurses, pharmacists, bloodwork technicians, and social workers under one roof, ensuring patients receive complete, coordinated care in one convenient setting. Each clinic is modern and fully equipped, featuring two examination rooms per physician, an in-house pharmacy, and a comfortable, patient-friendly environment. Physicians benefit from efficient administrative systems, an experienced management team, and full operational support from the head office, including billing, finance, marketing, and compliance services. Why This Opportunity Stands Out Attractive Compensation Model: Earn $40,000-$70,000 per month in billings. 20% overhead Performance-based bonuses available, including incentives tied to in-house pharmacy services, referrals, and clinic growth. Sign-on and relocation support available upon request. Physicians interested in entrepreneurship may also join the Clinic Partnership Program, which allows them to operate their own clinic under the brand with head office support. Comprehensive Support System: In-house billing services managed by a dedicated financial team. Fully trained MOAs (1-2 per physician), each with 5+ years of experience and medical backgrounds. Multidisciplinary team: On-site nurses, nurse practitioners, and senior physicians ensure smooth patient care and knowledge sharing. Central management structure: Includes clinic managers, operations directors, a financial controller, and a marketing team that assists with patient acquisition and retention. Flexible Work Structure: Work 4 days per week with 20-30 patients per day. No evening or weekend shifts required. Option to work from home available for virtual consultations. Physicians have freedom to set their own hours based on clinic capacity and personal preference. Professional Development: This group actively supports doctors who wish to develop special interests in areas such as women's health, geriatrics, chronic disease management, or other clinical subspecialties. The management team provides mentoring, training, and patient flow support to help build these focus areas. Why This Location Stands Out Unique Area Highlights : You get the advantage of "edge city" living - a neighbourhood with more breathing room than downtown but full access to the metropolis. Scenic natural landmarks line some parts, offering a blend of urban convenience and nature. Housing & Cost of Living : This area offers a relatively more affordable entry into the Toronto market - overall cost of living is about 11 % lower than the Toronto average in many comparisons. Amenities : You get full access to a major city's infrastructure: top-tier hospitals and medical facilities; extensive retail, dining, and cultural districts; and strong public transit connections (subways, buses) linking you across the greater metropolitan region. Safety : In many neighbourhoods close to this area, crime rates are comparable to or slightly below national averages. Overall, residents often regard this side as safer than inner-city downtown cores. Schools & Childcare : The region is home to many public and private schools offering strong academic programs, with language immersion options in many districts. Transport / Airport Access : Proximity to Toronto Pearson International Airport gives you strong global connectivity. At the same time, local transit (subway lines, bus networks) provides efficient access to hospitals, clinics, and research hubs across the city. Recreational & Lifestyle Highlights : You will enjoy a rich mix of green space and city life - local ravines, parks, trails, and waterside access, plus vibrant cultural and food scenes reflecting diverse communities. Climate : You get the full four seasons: warm, pleasant summers; colourful autumns; snow in winter but mitigated by city services; and fresh springs. It is a climate that supports both urban life and nature escapes. Multiculturality : This area is among the most diverse in the region: a very high proportion of residents are immigrants or children of immigrants, and visible-minority communities make up a large share of the population. CloserMed's Free Services for Physicians We understand how important of a decision this is and the challenges involved. CloserMed is here to help. Here are some of the ways we can provide support: Step-by-step licensing support Immigration and LMIA support Income planning and projections Area guidance: housing, schools, transportation, etc. Requirements Family Physician Specialty Training from the UK, Canada, Ireland or USA. Fluent English; Mandarin, Cantonese, Hindi, Punjabi proficiency is considered an asset. How to Apply Interested candidates are invited to apply by sending their CV or contacting our recruitment team directly via whatsApp, phone or email for an initial conversation. Please contact our dedicated consultant at , or WhatsApp/call: Whatsapp: Canada (call/sms): +1 -7535
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Apr 27, 2026
Full time
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do We are seeking a strong candidate with experience in Product Marketing and/or Change Management and Communications; this person will support a digital product portfolio team focused on GenAI products. The role will focus on rolling out GenAI product changes to BCG Consulting, Knowledge and Business Support teams, and on influencing user adoption and satisfaction. Please note that this role is focused on company-internal (not client-facing) marketing, communications and change management. You are good at Product marketing and change management, ideally in an agile software context Setting and driving strategies independently with minimal manager supervision; taking ownership of projects end-to-end Adopting the end users' perspective and bringing that lens to the table Prioritizing and problem-solving in a fast-paced, collaborative and service-oriented environment with a very high performance culture Defining, measuring, assessing and improving KPIs associated with GTM campaigns Managing multiple stakeholders with competing priorities Working with a virtual team spread-out across time zones Experience in GenAI will be added advantage What You'll Bring 7 - 10 years' experience; consulting manager toolkit/experience a significant plus Very strong influencing, networking and relationship building skills - with very senior stakeholders Project management experience Change or product marketing management experience Complex problem structuring and solving experience Strong written and verbal communication skills Who You'll Work With Key stakeholders include: Product Portfolio Lead Product Owners Product GTM, Change and Enablement CoE members BCG consulting teams BCG functional leadership Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Apr 27, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do We are seeking a strong candidate with experience in Product Marketing and/or Change Management and Communications; this person will support a digital product portfolio team focused on GenAI products. The role will focus on rolling out GenAI product changes to BCG Consulting, Knowledge and Business Support teams, and on influencing user adoption and satisfaction. Please note that this role is focused on company-internal (not client-facing) marketing, communications and change management. You are good at Product marketing and change management, ideally in an agile software context Setting and driving strategies independently with minimal manager supervision; taking ownership of projects end-to-end Adopting the end users' perspective and bringing that lens to the table Prioritizing and problem-solving in a fast-paced, collaborative and service-oriented environment with a very high performance culture Defining, measuring, assessing and improving KPIs associated with GTM campaigns Managing multiple stakeholders with competing priorities Working with a virtual team spread-out across time zones Experience in GenAI will be added advantage What You'll Bring 7 - 10 years' experience; consulting manager toolkit/experience a significant plus Very strong influencing, networking and relationship building skills - with very senior stakeholders Project management experience Change or product marketing management experience Complex problem structuring and solving experience Strong written and verbal communication skills Who You'll Work With Key stakeholders include: Product Portfolio Lead Product Owners Product GTM, Change and Enablement CoE members BCG consulting teams BCG functional leadership Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Meetings and Events Technology Services (METS) AV/IT Project Manager plays a key role in supporting in-person and hybrid meetings in all aspects of AV and IT technology needs. In this role, you will partner closely with meeting owners to support their meeting goals through the deployment of technology. Provide advice and guidance on key features to best support the meeting's agenda, support the event execution to enable a flawless attendee and presenter experience. For hybrid and in-person meetings, AV and IT are a critical part of the participants' experience - you are partnering closely with the meeting owner to understand AV/IT needs on-site. Collaborate with venues, source hardware and AV support from well-established AV partners and support the event execution as key IT partner on site. You will team closely across our global METS AV/IT team and contribute to developing, maturing, event execution operations to ensure we remain a state-of-the-art delivery team ready to scale along with our business needs and company growth. The Meetings & Events Technical Services team is the technical partner to the business to provide support to both internal and external BCG-hosted meetings and events. METS is an established team of global technical professionals providing technology services across all meeting formats, virtual, hybrid and in-person. YOU'RE GOOD AT Build effective relationships across IT to pull in additional resources and capabilities as needed to meet the event goals Stakeholder management and be a thought partner Teaming across multiple functions including meeting owners across the business Work in partnership with Meeting and Events function in Enterprise Services Strong customer orientation towards internal customers in a fast-paced, highly demanding environment Proven record of accomplishment of delivering events from a technology perspective, specifically AV/IT. Being able to manage and build partnerships with our 3rd Party Vendors Work in an independent fashion with attention to detail, aligning and setting priorities, anticipating and resolving critical problems Strong technical skills in the provision of IT services and support Good problem-solving skills utilizing strong analytical skills with the ability to take initiative and find innovative ways to get the outcome Focus on utilizing data for decision making Strong verbal and written communication Significant travel required; can consistently be at 50%. Depending on events, travel may start/end on weekend days. Majority of travel will occur in EMESA, however intercontinental travel also expected. What You'll Bring Multiple years of experience in a global IT organization in a professional services organisation Proven record of working with and collaborating with Vendors, 3rd parties to achieve the event technical outcomes Strong Events project management experience across full lifecycle Deep understanding of the BCG technical environment, including laptop imaging, technical break fix and providing customer/ attendee's support Strong interest in the market landscape for in-person and hybrid events Effective communication, both verbal and written with ability to actively listen Excellent organizational skills with the ability to driving prioritization across multiple current events Ability to build a strong network to pull in resources from across IT and vendors to support events Experience of Audio and Video expertise around meeting specific technologies Solid overall IT background with proven experience in technology and methodologies Formal IT qualifications would be an advantage Understanding of supporting technologies for events such as networks, specifically wireless networks; VPN (Virtual Private Network), SSIDs and wireless profiles Who You'll Work With Multiple areas across BCG (Boston Consulting Group) including but not limited to: Meeting and Events Internal Meeting owners across functions including Marketing, Learning & Development, Recruiting, Diversity, Equity, and Inclusion. Wider IT in particular Local IT, Security, and Infrastructure teams 3rd Party vendors and external suppliers Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Apr 27, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Meetings and Events Technology Services (METS) AV/IT Project Manager plays a key role in supporting in-person and hybrid meetings in all aspects of AV and IT technology needs. In this role, you will partner closely with meeting owners to support their meeting goals through the deployment of technology. Provide advice and guidance on key features to best support the meeting's agenda, support the event execution to enable a flawless attendee and presenter experience. For hybrid and in-person meetings, AV and IT are a critical part of the participants' experience - you are partnering closely with the meeting owner to understand AV/IT needs on-site. Collaborate with venues, source hardware and AV support from well-established AV partners and support the event execution as key IT partner on site. You will team closely across our global METS AV/IT team and contribute to developing, maturing, event execution operations to ensure we remain a state-of-the-art delivery team ready to scale along with our business needs and company growth. The Meetings & Events Technical Services team is the technical partner to the business to provide support to both internal and external BCG-hosted meetings and events. METS is an established team of global technical professionals providing technology services across all meeting formats, virtual, hybrid and in-person. YOU'RE GOOD AT Build effective relationships across IT to pull in additional resources and capabilities as needed to meet the event goals Stakeholder management and be a thought partner Teaming across multiple functions including meeting owners across the business Work in partnership with Meeting and Events function in Enterprise Services Strong customer orientation towards internal customers in a fast-paced, highly demanding environment Proven record of accomplishment of delivering events from a technology perspective, specifically AV/IT. Being able to manage and build partnerships with our 3rd Party Vendors Work in an independent fashion with attention to detail, aligning and setting priorities, anticipating and resolving critical problems Strong technical skills in the provision of IT services and support Good problem-solving skills utilizing strong analytical skills with the ability to take initiative and find innovative ways to get the outcome Focus on utilizing data for decision making Strong verbal and written communication Significant travel required; can consistently be at 50%. Depending on events, travel may start/end on weekend days. Majority of travel will occur in EMESA, however intercontinental travel also expected. What You'll Bring Multiple years of experience in a global IT organization in a professional services organisation Proven record of working with and collaborating with Vendors, 3rd parties to achieve the event technical outcomes Strong Events project management experience across full lifecycle Deep understanding of the BCG technical environment, including laptop imaging, technical break fix and providing customer/ attendee's support Strong interest in the market landscape for in-person and hybrid events Effective communication, both verbal and written with ability to actively listen Excellent organizational skills with the ability to driving prioritization across multiple current events Ability to build a strong network to pull in resources from across IT and vendors to support events Experience of Audio and Video expertise around meeting specific technologies Solid overall IT background with proven experience in technology and methodologies Formal IT qualifications would be an advantage Understanding of supporting technologies for events such as networks, specifically wireless networks; VPN (Virtual Private Network), SSIDs and wireless profiles Who You'll Work With Multiple areas across BCG (Boston Consulting Group) including but not limited to: Meeting and Events Internal Meeting owners across functions including Marketing, Learning & Development, Recruiting, Diversity, Equity, and Inclusion. Wider IT in particular Local IT, Security, and Infrastructure teams 3rd Party vendors and external suppliers Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do We are seeking a strong candidate with experience in Product Marketing and/or Change Management and Communications; this person will support a digital product portfolio team focused on GenAI products. The role will focus on rolling out GenAI product changes to BCG Consulting, Knowledge and Business Support teams, and on influencing user adoption and satisfaction. Please note that this role is focused on company-internal (not client-facing) marketing, communications and change management. You are good at Product marketing and change management, ideally in an agile software context Setting and driving strategies independently with minimal manager supervision; taking ownership of projects end-to-end Adopting the end users' perspective and bringing that lens to the table Prioritizing and problem-solving in a fast-paced, collaborative and service-oriented environment with a very high performance culture Defining, measuring, assessing and improving KPIs associated with GTM campaigns Managing multiple stakeholders with competing priorities Working with a virtual team spread-out across time zones Experience in GenAI will be added advantage What You'll Bring 7 - 10 years' experience; consulting manager toolkit/experience a significant plus Very strong influencing, networking and relationship building skills - with very senior stakeholders Project management experience Change or product marketing management experience Complex problem structuring and solving experience Strong written and verbal communication skills Who You'll Work With Key stakeholders include: Product Portfolio Lead Product Owners Product GTM, Change and Enablement CoE members BCG consulting teams BCG functional leadership Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Apr 27, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do We are seeking a strong candidate with experience in Product Marketing and/or Change Management and Communications; this person will support a digital product portfolio team focused on GenAI products. The role will focus on rolling out GenAI product changes to BCG Consulting, Knowledge and Business Support teams, and on influencing user adoption and satisfaction. Please note that this role is focused on company-internal (not client-facing) marketing, communications and change management. You are good at Product marketing and change management, ideally in an agile software context Setting and driving strategies independently with minimal manager supervision; taking ownership of projects end-to-end Adopting the end users' perspective and bringing that lens to the table Prioritizing and problem-solving in a fast-paced, collaborative and service-oriented environment with a very high performance culture Defining, measuring, assessing and improving KPIs associated with GTM campaigns Managing multiple stakeholders with competing priorities Working with a virtual team spread-out across time zones Experience in GenAI will be added advantage What You'll Bring 7 - 10 years' experience; consulting manager toolkit/experience a significant plus Very strong influencing, networking and relationship building skills - with very senior stakeholders Project management experience Change or product marketing management experience Complex problem structuring and solving experience Strong written and verbal communication skills Who You'll Work With Key stakeholders include: Product Portfolio Lead Product Owners Product GTM, Change and Enablement CoE members BCG consulting teams BCG functional leadership Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
A leading transportation company in Greater London seeks an experienced Senior Shift Production Manager for the Ilford Depot. You will manage day-to-day project operations, enhance team culture, and ensure safety compliance. Ideal candidates possess a management degree or equivalent, project management skills, and experience in team leadership. This permanent role offers a competitive salary of approximately £69,000, along with benefits including 25 days annual leave and opportunities for career growth.
Apr 27, 2026
Full time
A leading transportation company in Greater London seeks an experienced Senior Shift Production Manager for the Ilford Depot. You will manage day-to-day project operations, enhance team culture, and ensure safety compliance. Ideal candidates possess a management degree or equivalent, project management skills, and experience in team leadership. This permanent role offers a competitive salary of approximately £69,000, along with benefits including 25 days annual leave and opportunities for career growth.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA's to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you'll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Process gaps Error trends and root causes System failures Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs Governance: Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process Support well managed activities such as control testing Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings Provide administrative support for the management of the QA monitoring platform Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we're looking for A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Knowledge of conduct risk and compliance requirements Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're b
Apr 27, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA's to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you'll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Process gaps Error trends and root causes System failures Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs Governance: Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process Support well managed activities such as control testing Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings Provide administrative support for the management of the QA monitoring platform Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we're looking for A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Knowledge of conduct risk and compliance requirements Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're b
Senior Site Manager (High End Residential) Permanent - South West London Salary: £55,000 - £65,000 + package Location: South West London I have a great opportunity for a Senior Site Manager to join a high end residential building contractor, working on high end residential projects in South West London. The company have been around since the 1980's, initially carrying out small extensions and alterations within the high end residential sector. Over the years they have continuously evolved, and are one of the most reputable builders in the high end residential sector carrying out prestigious projects to the highest quality. They carry out new build developments, refurbishment projects, extensions and alterations throughout South West London and the surrounding areas. Regardless of the project, the aim remains the same; to exceed their clients' high expectations. Client focus and an uncompromising attitude to quality of finish are the driving forces behind the success of their business. They are looking for an experienced Senior Site Manager that can hit the ground running and drive projects through to completion. Experience working on high end residential refurbishment projects including basement excavation is essential. New build experience is ideal as well as the company also carry out their own developments from groundworks through to completion. Senior Site Manager: Experienced No.1 Site Manager with a track record working for a reputable residential developer or main contractor Refurbishment and basement excavation experience is essential Ideally new build experience as well from groundworks through to completion Background working on high end residential projects SMSTS, CSCS & First Aid Strong on Health & Safety and paperwork Presentable with strong client facing skills Excellent man management skills Able to commute to South West London on a daily basis Apply For This Job If you are a Senior Site Manager with the right experience and you are interested in this role, please apply with an updated CV or call Rob on: Apply For This Job To apply, please provide your details and attach your CV.
Apr 27, 2026
Full time
Senior Site Manager (High End Residential) Permanent - South West London Salary: £55,000 - £65,000 + package Location: South West London I have a great opportunity for a Senior Site Manager to join a high end residential building contractor, working on high end residential projects in South West London. The company have been around since the 1980's, initially carrying out small extensions and alterations within the high end residential sector. Over the years they have continuously evolved, and are one of the most reputable builders in the high end residential sector carrying out prestigious projects to the highest quality. They carry out new build developments, refurbishment projects, extensions and alterations throughout South West London and the surrounding areas. Regardless of the project, the aim remains the same; to exceed their clients' high expectations. Client focus and an uncompromising attitude to quality of finish are the driving forces behind the success of their business. They are looking for an experienced Senior Site Manager that can hit the ground running and drive projects through to completion. Experience working on high end residential refurbishment projects including basement excavation is essential. New build experience is ideal as well as the company also carry out their own developments from groundworks through to completion. Senior Site Manager: Experienced No.1 Site Manager with a track record working for a reputable residential developer or main contractor Refurbishment and basement excavation experience is essential Ideally new build experience as well from groundworks through to completion Background working on high end residential projects SMSTS, CSCS & First Aid Strong on Health & Safety and paperwork Presentable with strong client facing skills Excellent man management skills Able to commute to South West London on a daily basis Apply For This Job If you are a Senior Site Manager with the right experience and you are interested in this role, please apply with an updated CV or call Rob on: Apply For This Job To apply, please provide your details and attach your CV.
Job Title: Team Manager - Development Management (Planning) Location: Devon Contract Type: Temporary Duration: 13 April 2026 - 9 October 2026 Working Hours: 37 hours per week (Monday-Friday, 09:00-17:00) Working Pattern: Hybrid - minimum 2 days per week in the office Pay Rate: £65.00 per hour PAYE The Role We are seeking an experienced Team Manager - Development Management (Planning) to lead a high-performing planning team within a local authority setting. This is a key leadership role responsible for driving performance, managing complex planning applications, and supporting strategic decision-making. You will lead a team of planning professionals, oversee major development projects, and act as a senior expert within Development Management. The role also includes deputising for senior leadership where required. Key Responsibilities Lead, manage, and motivate a team of planning officers, ensuring effective workload allocation and performance delivery Act as case officer for major and high-profile planning applications Provide expert advice on complex planning matters including design, environmental issues, and development viability Ensure all decisions and recommendations comply with planning legislation and policy Contribute to strategic planning decisions and service improvements Represent the service at Planning Committees, public meetings, and appeals Work collaboratively with stakeholders including elected members, developers, and the public Support the preparation of Planning Committee agendas and reports These responsibilities align with the core purpose of managing Development Management teams and delivering high-quality planning outcomes . About You To be successful in this role, you will have: Essential: Postgraduate qualification in Town Planning Membership of the Royal Town Planning Institute (RTPI) Significant experience in Development Management within a Local Authority Proven experience managing teams and delivering performance outcomes Strong knowledge of planning legislation and policy Excellent communication, report writing, and stakeholder engagement skills Desirable: Management qualification (NVQ Level 4 or equivalent) Experience working on large-scale, complex planning projects Broader experience across planning disciplines As highlighted in the person specification, strong leadership, analytical thinking, and the ability to manage complex workloads are critical to success in this role .
Apr 27, 2026
Contractor
Job Title: Team Manager - Development Management (Planning) Location: Devon Contract Type: Temporary Duration: 13 April 2026 - 9 October 2026 Working Hours: 37 hours per week (Monday-Friday, 09:00-17:00) Working Pattern: Hybrid - minimum 2 days per week in the office Pay Rate: £65.00 per hour PAYE The Role We are seeking an experienced Team Manager - Development Management (Planning) to lead a high-performing planning team within a local authority setting. This is a key leadership role responsible for driving performance, managing complex planning applications, and supporting strategic decision-making. You will lead a team of planning professionals, oversee major development projects, and act as a senior expert within Development Management. The role also includes deputising for senior leadership where required. Key Responsibilities Lead, manage, and motivate a team of planning officers, ensuring effective workload allocation and performance delivery Act as case officer for major and high-profile planning applications Provide expert advice on complex planning matters including design, environmental issues, and development viability Ensure all decisions and recommendations comply with planning legislation and policy Contribute to strategic planning decisions and service improvements Represent the service at Planning Committees, public meetings, and appeals Work collaboratively with stakeholders including elected members, developers, and the public Support the preparation of Planning Committee agendas and reports These responsibilities align with the core purpose of managing Development Management teams and delivering high-quality planning outcomes . About You To be successful in this role, you will have: Essential: Postgraduate qualification in Town Planning Membership of the Royal Town Planning Institute (RTPI) Significant experience in Development Management within a Local Authority Proven experience managing teams and delivering performance outcomes Strong knowledge of planning legislation and policy Excellent communication, report writing, and stakeholder engagement skills Desirable: Management qualification (NVQ Level 4 or equivalent) Experience working on large-scale, complex planning projects Broader experience across planning disciplines As highlighted in the person specification, strong leadership, analytical thinking, and the ability to manage complex workloads are critical to success in this role .
One of the UK's leading Property Consultancies is actively recruiting an Intermediate Project Manager to be based in London. THE COMPANY My client is one of the leading Consultancies in the UK with a network of offices across the country as well as overseas. They have a great reputation in the market and are working on some London's highest profile developments. Individual projects include working on high profile Residential developments, Commercial fit out (Cat A) and large Mixed Use projects for blue chip clients. They are a very dynamic company offering Project Managers the opportunity to work with some of the region's finest Consultants. THE POSITION They are actively looking to recruit a number of individuals at Intermediate Project Manager level to get involved in taking full responsibility of projects from inception to completion. The successful Project Manager will be given the opportunity to take full client ownership and work on projects across a range of sectors. Value of projects can range from £1 - £100 million. The projects will be across a range of sectors but with a focus on Residential, Commercial, Leisure and Mixed Use. THE CANDIDATE The successful Project Manager must: Have a relevant degree Have experience working as a Project Manager on the Consultancy side Have experience working on projects within Property / Building Have experience working on projects from inception to completion Have good communication and client facing skills WHY YOU SHOULD APPLY Opportunity to work on some of London's most high profile projects They are actively looking to recruit a number of people which provides career opportunities to Senior and Associate level Market leading Consultancy with a great reputation in the market Fantastic company culture and senior management INTERESTED? Apply in confidence to this advert or contact Ben Houlihan on (phone number removed) for more information.
Apr 27, 2026
Full time
One of the UK's leading Property Consultancies is actively recruiting an Intermediate Project Manager to be based in London. THE COMPANY My client is one of the leading Consultancies in the UK with a network of offices across the country as well as overseas. They have a great reputation in the market and are working on some London's highest profile developments. Individual projects include working on high profile Residential developments, Commercial fit out (Cat A) and large Mixed Use projects for blue chip clients. They are a very dynamic company offering Project Managers the opportunity to work with some of the region's finest Consultants. THE POSITION They are actively looking to recruit a number of individuals at Intermediate Project Manager level to get involved in taking full responsibility of projects from inception to completion. The successful Project Manager will be given the opportunity to take full client ownership and work on projects across a range of sectors. Value of projects can range from £1 - £100 million. The projects will be across a range of sectors but with a focus on Residential, Commercial, Leisure and Mixed Use. THE CANDIDATE The successful Project Manager must: Have a relevant degree Have experience working as a Project Manager on the Consultancy side Have experience working on projects within Property / Building Have experience working on projects from inception to completion Have good communication and client facing skills WHY YOU SHOULD APPLY Opportunity to work on some of London's most high profile projects They are actively looking to recruit a number of people which provides career opportunities to Senior and Associate level Market leading Consultancy with a great reputation in the market Fantastic company culture and senior management INTERESTED? Apply in confidence to this advert or contact Ben Houlihan on (phone number removed) for more information.
Our client, a leading independent, full-service tax advisory firm, is seeking an experienced tax professional to join their high-performing Equity Reward team. This strategic hire is due to continued growth and increasing demand across a broad client base, including OMB, listed groups, PE backed companies, and family-owned enterprises. The role is open to Assistant Manager, Manager, and Senior Manager (acting or ready to take the next step), where you'll play a pivotal role in helping clients attract, retain, and incentivise top talent through equity-based reward solutions, from executive-level incentives to company-wide plans. The important work you will be doing: Advise on the design and implementation of a wide range of equity incentives, including EMI, CSOP, growth shares, freezer shares, ratchet shares, joint interests, and nil-paid arrangements. Provide tax-technical input across the entire lifecycle of share plans, including implementation, secondary awards, restructuring, and transaction-related activity. Lead due diligence reviews from an employment-related securities (ERS) perspective. Work closely with clients to deliver high-quality, commercially driven advice. Project manage complex engagements, supervise team members, and provide mentoring and on-the-job training. Maintain high standards under time-sensitive or transaction-driven pressures, ensuring technical excellence and service delivery. The skills and experience you will bring: Ideally a minimum of six years' experience in equity reward/share plans and incentives. Deep knowledge of relevant tax implications, including employment taxes and capital gains tax. Strong grasp of related disciplines including tax valuation, accounting, company law, and employment law. Proven ability to manage client relationships and deliver work to a market-leading standard. Professional qualification such as ATT, CTA, ACA. Why Join Our Client? Our client is one of the UK's fastest-growing independent tax advisory firms, with a bold national growth strategy and a reputation for delivering high-quality work across all areas of tax. No timesheets. Work/life balance, and a hybrid working model (home and office). Inclusion in an All-Employee Share Reward Scheme-offering a share of firm profits above a set threshold. A competitive salary, benchmarked regularly against the rest of the market (Big-4 included). A generous and flexible benefits package. At our client, you'll work alongside some of the UK's top tax professionals in a collaborative, forward-thinking environment-without the bureaucracy of larger firms.
Apr 27, 2026
Full time
Our client, a leading independent, full-service tax advisory firm, is seeking an experienced tax professional to join their high-performing Equity Reward team. This strategic hire is due to continued growth and increasing demand across a broad client base, including OMB, listed groups, PE backed companies, and family-owned enterprises. The role is open to Assistant Manager, Manager, and Senior Manager (acting or ready to take the next step), where you'll play a pivotal role in helping clients attract, retain, and incentivise top talent through equity-based reward solutions, from executive-level incentives to company-wide plans. The important work you will be doing: Advise on the design and implementation of a wide range of equity incentives, including EMI, CSOP, growth shares, freezer shares, ratchet shares, joint interests, and nil-paid arrangements. Provide tax-technical input across the entire lifecycle of share plans, including implementation, secondary awards, restructuring, and transaction-related activity. Lead due diligence reviews from an employment-related securities (ERS) perspective. Work closely with clients to deliver high-quality, commercially driven advice. Project manage complex engagements, supervise team members, and provide mentoring and on-the-job training. Maintain high standards under time-sensitive or transaction-driven pressures, ensuring technical excellence and service delivery. The skills and experience you will bring: Ideally a minimum of six years' experience in equity reward/share plans and incentives. Deep knowledge of relevant tax implications, including employment taxes and capital gains tax. Strong grasp of related disciplines including tax valuation, accounting, company law, and employment law. Proven ability to manage client relationships and deliver work to a market-leading standard. Professional qualification such as ATT, CTA, ACA. Why Join Our Client? Our client is one of the UK's fastest-growing independent tax advisory firms, with a bold national growth strategy and a reputation for delivering high-quality work across all areas of tax. No timesheets. Work/life balance, and a hybrid working model (home and office). Inclusion in an All-Employee Share Reward Scheme-offering a share of firm profits above a set threshold. A competitive salary, benchmarked regularly against the rest of the market (Big-4 included). A generous and flexible benefits package. At our client, you'll work alongside some of the UK's top tax professionals in a collaborative, forward-thinking environment-without the bureaucracy of larger firms.
INTERIM Head of Schools Programmes Up to 6 months Immediate start £800 per day Inside IR35 (via umbrella) Hybrid working - North West CVs are being reviewed immediately and interviews will be taking place week commencing 20 April 2026. This is a standout interim opportunity for a senior capital professional who can lead at pace and make an immediate impact. As INTERIM Head of Schools Programmes you will report directly into the Director of Capital Projects and Sustainability and take ownership of a high profile education capital programme. You will lead a team of Programme Managers, Project Managers and senior PFI/BSF specialists, providing clarity, grip and momentum across a complex portfolio of live projects. This role is designed for a seasoned interim who is comfortable taking tough decisions, managing competing priorities and delivering visible outcomes quickly. Your role as INTERIM Head of Schools Programmes: Leading multi disciplinary capital delivery teams across education, PFI and BSF Delivering schools expansion and condition programmes, including SEND Owning PFI and BSF contract management, including contract expiry and compliance Acting as the intelligent client on schools projects, controlling cost, quality and risk Embedding sustainability and Net Zero objectives into programmes and design Your previous experience as INTERIM Head of Schools Programmes: Proven interim leadership of large, complex education capital programmes Strong track record managing PFI and BSF contracts within a local authority In depth knowledge of DfE standards, Building Bulletins and governance Significant experience managing multi million pound budgets and reporting Confidence influencing senior stakeholders including education leaders and diocesan bodies If you're interested in discussing this opportunity in more detail, or know someone who could be a strong fit for the INTERIM Head of Schools Programmes please contact Matthew Morgan or the Education Team on or apply today. We offer a senior referral scheme upon successful placement of your recommendation. Our clients are committed to building a diverse workforce and do not discriminate. Recruitment decisions are based on experience and skills, and reasonable adjustments will be fully supported throughout the process.
Apr 27, 2026
Full time
INTERIM Head of Schools Programmes Up to 6 months Immediate start £800 per day Inside IR35 (via umbrella) Hybrid working - North West CVs are being reviewed immediately and interviews will be taking place week commencing 20 April 2026. This is a standout interim opportunity for a senior capital professional who can lead at pace and make an immediate impact. As INTERIM Head of Schools Programmes you will report directly into the Director of Capital Projects and Sustainability and take ownership of a high profile education capital programme. You will lead a team of Programme Managers, Project Managers and senior PFI/BSF specialists, providing clarity, grip and momentum across a complex portfolio of live projects. This role is designed for a seasoned interim who is comfortable taking tough decisions, managing competing priorities and delivering visible outcomes quickly. Your role as INTERIM Head of Schools Programmes: Leading multi disciplinary capital delivery teams across education, PFI and BSF Delivering schools expansion and condition programmes, including SEND Owning PFI and BSF contract management, including contract expiry and compliance Acting as the intelligent client on schools projects, controlling cost, quality and risk Embedding sustainability and Net Zero objectives into programmes and design Your previous experience as INTERIM Head of Schools Programmes: Proven interim leadership of large, complex education capital programmes Strong track record managing PFI and BSF contracts within a local authority In depth knowledge of DfE standards, Building Bulletins and governance Significant experience managing multi million pound budgets and reporting Confidence influencing senior stakeholders including education leaders and diocesan bodies If you're interested in discussing this opportunity in more detail, or know someone who could be a strong fit for the INTERIM Head of Schools Programmes please contact Matthew Morgan or the Education Team on or apply today. We offer a senior referral scheme upon successful placement of your recommendation. Our clients are committed to building a diverse workforce and do not discriminate. Recruitment decisions are based on experience and skills, and reasonable adjustments will be fully supported throughout the process.
A leading real estate firm in London is seeking a Major Programmes Director to lead strategic marine projects. This role combines delivery focus with accountability for expert project management. You will develop a high-performing community of project managers while ensuring compliance with health and safety standards. The firm offers competitive salary and benefits including flexible working and private healthcare, emphasizing work-life balance.
Apr 27, 2026
Full time
A leading real estate firm in London is seeking a Major Programmes Director to lead strategic marine projects. This role combines delivery focus with accountability for expert project management. You will develop a high-performing community of project managers while ensuring compliance with health and safety standards. The firm offers competitive salary and benefits including flexible working and private healthcare, emphasizing work-life balance.
Regional People Partner (South West) Location: South West England (field-based with regular travel across the region) Reporting to: Head of People Salary: Up to £45,000 DOE + generous car allowance Contract: Full time, permanent About Harbour Hotels Harbour Hotels is a collection of luxury leisure hotels set in some of the most desirable coastal and countryside locations across the UK. We pride ourselves on delivering exceptional guest experiences, underpinned by committed, engaged and well-supported teams. Our People function plays a vital role in enabling our General Managers and hotel leadership teams to deliver high-performing, compliant and people-focused operations. The Role We are looking for an experienced Regional People Partner to support our hotels across the South West region. This is a true HR Business Partner role, with a strong operational focus and significant exposure to Employee Relations across the group. You will act as a trusted partner to General Managers, providing pragmatic, commercially minded HR support while ensuring consistent application of policies, procedures and best practice across the collection. Working closely with our retained HR consultancy (who provide day to day advisory support), this role focuses on ownership, coaching, hands on HR operations and people strategy delivery. You'll join a small, collaborative HR team and report directly to the Head of People, with a high degree of autonomy to manage your own diary and regional priorities. This is a busy, varied and highly visible role, ideal for an HR generalist who enjoys being in the business, developing ER expertise and supporting leaders in a fast paced, multi site environment. Key Responsibilities HR Business Partnering & Operational Support Act as the primary People Partner for General Managers in the South West region, building strong, credible relationships Provide hands on HR support across the full employee lifecycle Coach and influence leaders to effectively manage people matters in line with policy, best practice and company values Ensure consistent application of HR policies, procedures and employment legislation Employee Relations (Group-Wide) Support complex and high-risk ER cases across the Harbour Hotels collection, working in partnership with our HR consultancy Guide and coach managers through investigations, disciplinaries, grievances, absences and performance management Develop the ER capability of General Managers and senior hotel leaders Compliance & Governance Ensure all team members have valid and up to date Right to Work documentation Drive compliance with employment law, company policies and internal standards Support audits and ensure hotels remain aligned with people-related regulatory requirements People Systems & Data Ensure hotels are using People Systems correctly and consistently Support system adoption, data accuracy and adherence to processes Use people data to identify trends, risks and opportunities within the region Learning & Development Deliver and support HR-related training workshops for hotel leadership teams Identify people capability gaps and work with the Head of People to develop solutions People Strategy & Projects Support the delivery of the wider People Strategy across the region Contribute to HR policy development, review and implementation Partner on HR projects and initiatives as required Travel Requirements Regular weekly travel across hotels in the South West Occasional travel to South East locations and Head Office meetings About You You'll be a confident, proactive HR generalist who enjoys variety, autonomy and building relationships in the business. Essential CIPD Level 5 Proven experience in a multi-site HR role Strong hands on HR operational and ER experience Ability to self manage, prioritise and work autonomously Confident coaching senior leaders and influencing decision making Full UK driving licence Desirable Experience within hospitality, ideally luxury leisure hotels Alternatively, background in retail or other fast paced, customer focused, multi site environments Experience working alongside external HR consultants What's in It for You Competitive salary up to £45,000 DOE Generous car allowance High level of autonomy to manage your own diary and region Significant exposure to complex ER and strategic HR activity Supportive Head of People and close knit HR team Opportunity to make a visible impact across a growing luxury hotel collection
Apr 27, 2026
Full time
Regional People Partner (South West) Location: South West England (field-based with regular travel across the region) Reporting to: Head of People Salary: Up to £45,000 DOE + generous car allowance Contract: Full time, permanent About Harbour Hotels Harbour Hotels is a collection of luxury leisure hotels set in some of the most desirable coastal and countryside locations across the UK. We pride ourselves on delivering exceptional guest experiences, underpinned by committed, engaged and well-supported teams. Our People function plays a vital role in enabling our General Managers and hotel leadership teams to deliver high-performing, compliant and people-focused operations. The Role We are looking for an experienced Regional People Partner to support our hotels across the South West region. This is a true HR Business Partner role, with a strong operational focus and significant exposure to Employee Relations across the group. You will act as a trusted partner to General Managers, providing pragmatic, commercially minded HR support while ensuring consistent application of policies, procedures and best practice across the collection. Working closely with our retained HR consultancy (who provide day to day advisory support), this role focuses on ownership, coaching, hands on HR operations and people strategy delivery. You'll join a small, collaborative HR team and report directly to the Head of People, with a high degree of autonomy to manage your own diary and regional priorities. This is a busy, varied and highly visible role, ideal for an HR generalist who enjoys being in the business, developing ER expertise and supporting leaders in a fast paced, multi site environment. Key Responsibilities HR Business Partnering & Operational Support Act as the primary People Partner for General Managers in the South West region, building strong, credible relationships Provide hands on HR support across the full employee lifecycle Coach and influence leaders to effectively manage people matters in line with policy, best practice and company values Ensure consistent application of HR policies, procedures and employment legislation Employee Relations (Group-Wide) Support complex and high-risk ER cases across the Harbour Hotels collection, working in partnership with our HR consultancy Guide and coach managers through investigations, disciplinaries, grievances, absences and performance management Develop the ER capability of General Managers and senior hotel leaders Compliance & Governance Ensure all team members have valid and up to date Right to Work documentation Drive compliance with employment law, company policies and internal standards Support audits and ensure hotels remain aligned with people-related regulatory requirements People Systems & Data Ensure hotels are using People Systems correctly and consistently Support system adoption, data accuracy and adherence to processes Use people data to identify trends, risks and opportunities within the region Learning & Development Deliver and support HR-related training workshops for hotel leadership teams Identify people capability gaps and work with the Head of People to develop solutions People Strategy & Projects Support the delivery of the wider People Strategy across the region Contribute to HR policy development, review and implementation Partner on HR projects and initiatives as required Travel Requirements Regular weekly travel across hotels in the South West Occasional travel to South East locations and Head Office meetings About You You'll be a confident, proactive HR generalist who enjoys variety, autonomy and building relationships in the business. Essential CIPD Level 5 Proven experience in a multi-site HR role Strong hands on HR operational and ER experience Ability to self manage, prioritise and work autonomously Confident coaching senior leaders and influencing decision making Full UK driving licence Desirable Experience within hospitality, ideally luxury leisure hotels Alternatively, background in retail or other fast paced, customer focused, multi site environments Experience working alongside external HR consultants What's in It for You Competitive salary up to £45,000 DOE Generous car allowance High level of autonomy to manage your own diary and region Significant exposure to complex ER and strategic HR activity Supportive Head of People and close knit HR team Opportunity to make a visible impact across a growing luxury hotel collection
We are currently partnering with a well-established organisation to recruit an experienced Project Manager. This appointment offers the opportunity to take ownership of project delivery within a business entering an exciting phase of growth and transformation. Job Title: Project Manager Location: Wokingham, Berkshire (Office-based with potential hybrid flexibility) Contract Type: Full-Time, Permanent Salary: c. 50,000 per annum Reporting directly to senior leadership, you will oversee full project lifecycle, working closely with stakeholders to ensure projects are clearly defined, well-governed and successfully delivered. Strong engagement and communication will be critical to success. You will join at the latter stages of a major project before taking ownership of future initiatives. Responsibilities include but are not limited to: Partnering with senior stakeholders to identify, prioritise and shape multiple strategic projects simultaneously. Defining scope, objectives, success criteria, risks and dependencies. Producing detailed briefs and supporting case development. Managing planning and ensuring projects are delivered within budget. Providing regular reporting. Driving engagement across the business to ensure alignment and buy-in. Monitoring milestones, managing risks and issues to ensuring timely delivery. Leading reviews and continuous improvement practices. What we are looking for: Proven experience in a Project Manager role within a commercial or operational environment. PRINCE2 or similar qualification would be beneficial but is not essential. Strong stakeholder management skills, with the ability to engage and influence. Experience delivering projects end-to-end. A pragmatic approach - not overly reliant on rigid methodologies. Commercial awareness and ability to work within budgets. Excellent communication skills, both written and verbal. Ability to work under pressure and adapt quickly in a fast-paced environment. This role will suit an engaging and adaptable Project Manager looking for a challenging environment. The initial period is likely to be fast-paced, requiring someone who can quickly get up to speed, build relationships, and drive momentum across the organisation. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Apr 27, 2026
Full time
We are currently partnering with a well-established organisation to recruit an experienced Project Manager. This appointment offers the opportunity to take ownership of project delivery within a business entering an exciting phase of growth and transformation. Job Title: Project Manager Location: Wokingham, Berkshire (Office-based with potential hybrid flexibility) Contract Type: Full-Time, Permanent Salary: c. 50,000 per annum Reporting directly to senior leadership, you will oversee full project lifecycle, working closely with stakeholders to ensure projects are clearly defined, well-governed and successfully delivered. Strong engagement and communication will be critical to success. You will join at the latter stages of a major project before taking ownership of future initiatives. Responsibilities include but are not limited to: Partnering with senior stakeholders to identify, prioritise and shape multiple strategic projects simultaneously. Defining scope, objectives, success criteria, risks and dependencies. Producing detailed briefs and supporting case development. Managing planning and ensuring projects are delivered within budget. Providing regular reporting. Driving engagement across the business to ensure alignment and buy-in. Monitoring milestones, managing risks and issues to ensuring timely delivery. Leading reviews and continuous improvement practices. What we are looking for: Proven experience in a Project Manager role within a commercial or operational environment. PRINCE2 or similar qualification would be beneficial but is not essential. Strong stakeholder management skills, with the ability to engage and influence. Experience delivering projects end-to-end. A pragmatic approach - not overly reliant on rigid methodologies. Commercial awareness and ability to work within budgets. Excellent communication skills, both written and verbal. Ability to work under pressure and adapt quickly in a fast-paced environment. This role will suit an engaging and adaptable Project Manager looking for a challenging environment. The initial period is likely to be fast-paced, requiring someone who can quickly get up to speed, build relationships, and drive momentum across the organisation. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
