Job Title: Professional Support Assistant
Location: Birmingham
Salary: Grade 2 (competitive, dependent on experience)
Job Type: Full-time / Permanent
Reporting to: To be confirmed
About the Role
We are seeking a highly organised and reliable Professional Support Assistant to deliver efficient and consistent administrative support across the business.
This role is key to ensuring smooth day-to-day operations, supporting both internal teams and external stakeholders with a high standard of service.
Key Responsibilities
Administrative Support
- Provide high-quality support to internal and external customers
- Manage reception/switchboard duties and handle general enquiries
- Carry out a range of clerical and administrative tasks
Meetings & Coordination
- Support meetings, including scheduling, note-taking, and distributing minutes
- Ensure all outputs are prepared and shared in a timely manner
Systems & Processes
- Maintain and operate administrative systems for monitoring and recording information
- Ensure processes are delivered consistently and efficiently
Finance & Resources
- Assist with financial and business processes, including handling queries
- Place orders and monitor stock levels as required
Data & Compliance
- Maintain accurate records, ensuring data quality, storage, and archiving
- Ensure compliance with data protection and confidentiality requirements
Team Support
- Work flexibly as part of a team to provide full support coverage
- Help ensure continuity of service across the function
About You
- Previous experience in an administrative or support role
- Strong organisational skills and attention to detail
- Excellent communication skills, both written and verbal
- Ability to manage multiple tasks and prioritise effectively
- Confident using Microsoft Office and administrative systems
Additional Information
- This role is subject to an enhanced DBS check
- The position is exempt from the Rehabilitation of Offenders Act
- You will be expected to maintain confidentiality and adhere to safeguarding practices
- Commitment to equality, diversity, and inclusive working practices is essential
How to Apply
Please submit your CV via CV Library to be considered for this opportunity.