Our Mission TryHackMe makes learning cybersecurity accessible, practical, and engaging for everyone. With more than 6 million learners worldwide, we're transforming how cybersecurity is taught - from school and university classrooms to professional training programmes. This role sits at the heart of that mission. You'll own the success of a portfolio of our education customers - the universities, high schools, and cybersecurity training providers using TryHackMe to build the next generation of cyber professionals. The Role This role will cover 2 Education client segments - and that distinction matters. A portion of your portfolio will need genuine relationship management: EBRs, strategic conversations, expansion discussions, day-to-day support and human judgement calls. These are the accounts where personal engagement creates real value and commercial outcomes. The majority, however, are high-volume, lower-ARR accounts that cannot - and should not - be managed through 1:1 effort. For these customers, the experience needs to be excellent without being manual. That means automated onboarding journeys, lifecycle signals, health scoring, and self-serve resources that keep customers engaged, adopting, and renewing without a CSM touching every account individually. You will own both. You are the relationship manager and the systems builder. The best candidates for this role are equally comfortable running a strategic EBR and building the automation that means 120 other accounts never need one. This role also sits at the centre of how TryHackMe scales its CS motion. Done well, what you build here unlocks capacity across the entire CS organisation and turns an operational challenge into a repeatable, predictable system. Key Responsibilities Relationship Management - Where It Counts Run EBRs, define and deliver on success metrics with accounts where engagement depth drives commercial outcomes - even at lower ACV, these conversations regularly unlock licence growth Build and maintain relationships with instructors, programme leads, and training coordinators across your strategic tier Identify the right stakeholder map per account - the platform user, the budget holder, and the renewal champion are often three different people Ensure customers in this tier understand the learning outcomes students are achieving and feel confident renewing ️ Digital Motion - Build the System That Scales This is the other half of the role, and it is equally important. The majority of your portfolio should be managed through signals, journeys, and automation - not individual conversations. Onboarding & Adoption Design and maintain structured onboarding journeys (30-90 day paths) that drive fast time-to-value without requiring manual CSM involvement Define clear success milestones and adoption benchmarks so customers know what good looks like and can get there independently Ensure customers graduate into self-sufficiency with confidence, rather than disengaging silently Lifecycle Automation Implement adoption nudges, churn-prevention triggers, and renewal workflows that scale across hundreds of accounts Surface expansion opportunities and identify where a CSM is required to drive these Define health scoring logic, trigger conditions, and the exception paths that determine when a human needs to step in Continuously analyse the performance of automation and iterate quickly - this role expects hands-on ownership, not passive administration of existing flows Renewal by Default Build renewal health and prediction models based on usage, engagement, and lifecycle signals Surface renewal risk months in advance, not at expiry Create clear exception handling for high-risk or high-potential accounts that warrant personal outreach The goal is renewals by default, supported by strong systems rather than manual chasing Self-Serve Experience Help define what a great no-CSM customer experience looks like for this segment Develop self-serve resources - guides, FAQs, video walkthroughs - that reduce repetitive inbound queries and keep customers moving independently The ambition: customers remain engaged, adopting, and renewing with minimal human touch because the system works Day-to-day support Education clients generate a constant flow of day-to-day queries - platform issues, access problems, licence questions - and they often need fast answers because they are standing in front of a live classroom. Respond quickly, accurately, and empathetically across email, Slack, and other async channels Triage intelligently - know the difference between a configuration issue, user error, and a genuine platform bug Escalate to support, product or engineering effectively without bouncing the customer back unnecessarily for information you can find yourself Use patterns in inbound queries to inform self-serve content that reduces the same question arriving again Technical Triage & Cross-Functional Escalation Understand platform-level issues well enough to describe them accurately to both customers and internal teams Build strong working relationships with product, engineering and support so escalations move quickly Follow through on open issues and keep customers updated without being chased Expansion Identification Identify when institutions are growing their use of TryHackMe or adding new cohorts Surface clear expansion signals to the Account Manager with relevant context Use EBRs on strategically interesting accounts to deepen relationships and uncover growth potential Operational Excellence Run this portfolio like a product, not a list of contacts. Monitor dashboards daily for health, adoption, churn risk, and renewal performance Analyse trends across hundreds of accounts to identify systemic improvements - not just individual account issues Document and iterate on playbooks so what works becomes repeatable and transferable Maintain clean, accurate CRM and CS platform hygiene - forecasting accuracy is non-negotiable What Success Looks Like First 90 days: Full portfolio reviewed, tiered, and risks flagged First automated touchpoints built and running Inbound query patterns documented and being addressed systematically Initial EBRs booked with accounts showing expansion or strategic potential Ongoing: 90%+ Gross Revenue Retention across the portfolio NRR tracking toward 110-125%+ No renewal missed or deprioritised due to volume A progressively more automated and self-serve-ready portfolio, with human effort concentrated where it creates the most value Clean, accurate CRM - HubSpot up to date at all times About You Essential Proven experience managing large, high-volume portfolios - 100+ accounts - with clear renewal and retention results Demonstrated experience personally building automated onboarding, adoption, and renewal journeys - not just using existing flows, but designing and owning them Strong support instincts: fast, accurate, empathetic responses to a constant flow of client queries Technical literacy sufficient to triage platform issues and communicate clearly to both customers and engineering High data literacy - you use health scores, usage signals, and engagement metrics to make decisions, not gut feel Highly organised, with demonstrable systems for tracking renewals, flagging risks, and managing a large portfolio without accounts slipping Proactive communicator - in a remote company, over-communication is a feature, not a flaw Cross-functional and resourceful - comfortable working across support, engineering, product, and sales without needing to be managed step by step Strong async written communication across email, Slack, and whatever channels clients use When asked about your experience, strong candidates can clearly articulate: Digital CS systems they personally built - not maintained, built How automation directly improved renewal or retention outcomes Where something didn't work and how they iterated What changed for customers because of the systems they designed Highly Desirable Experience working with education institutions - understanding of semester cycles, academic procurement, and the cultural dynamics of working with lecturers and administrators Hands-on experience with CS platforms such as HubSpot, ChurnZero, Customer.io, or similar Exposure to token or licence models with non-standard renewal complexity Familiarity with cybersecurity, technical learning platforms, or EdTech This Role Is Probably Not Right For You If You Prefer traditional, relationship-heavy account management as your primary lever Have not personally built automation or lifecycle journeys from scratch Rely on manual outreach as the default response to retention risk Need significant direction to identify problems and build solutions independently The Kind of Person Who Thrives Here You're energised by breadth, not intimidated by it. You see a portfolio of 165 accounts and your first instinct is to design the system that serves them well - and then identify the 15 that need a real conversation. You don't wait to be told what to do. You see the gap, design the solution . click apply for full job details
Apr 26, 2026
Full time
Our Mission TryHackMe makes learning cybersecurity accessible, practical, and engaging for everyone. With more than 6 million learners worldwide, we're transforming how cybersecurity is taught - from school and university classrooms to professional training programmes. This role sits at the heart of that mission. You'll own the success of a portfolio of our education customers - the universities, high schools, and cybersecurity training providers using TryHackMe to build the next generation of cyber professionals. The Role This role will cover 2 Education client segments - and that distinction matters. A portion of your portfolio will need genuine relationship management: EBRs, strategic conversations, expansion discussions, day-to-day support and human judgement calls. These are the accounts where personal engagement creates real value and commercial outcomes. The majority, however, are high-volume, lower-ARR accounts that cannot - and should not - be managed through 1:1 effort. For these customers, the experience needs to be excellent without being manual. That means automated onboarding journeys, lifecycle signals, health scoring, and self-serve resources that keep customers engaged, adopting, and renewing without a CSM touching every account individually. You will own both. You are the relationship manager and the systems builder. The best candidates for this role are equally comfortable running a strategic EBR and building the automation that means 120 other accounts never need one. This role also sits at the centre of how TryHackMe scales its CS motion. Done well, what you build here unlocks capacity across the entire CS organisation and turns an operational challenge into a repeatable, predictable system. Key Responsibilities Relationship Management - Where It Counts Run EBRs, define and deliver on success metrics with accounts where engagement depth drives commercial outcomes - even at lower ACV, these conversations regularly unlock licence growth Build and maintain relationships with instructors, programme leads, and training coordinators across your strategic tier Identify the right stakeholder map per account - the platform user, the budget holder, and the renewal champion are often three different people Ensure customers in this tier understand the learning outcomes students are achieving and feel confident renewing ️ Digital Motion - Build the System That Scales This is the other half of the role, and it is equally important. The majority of your portfolio should be managed through signals, journeys, and automation - not individual conversations. Onboarding & Adoption Design and maintain structured onboarding journeys (30-90 day paths) that drive fast time-to-value without requiring manual CSM involvement Define clear success milestones and adoption benchmarks so customers know what good looks like and can get there independently Ensure customers graduate into self-sufficiency with confidence, rather than disengaging silently Lifecycle Automation Implement adoption nudges, churn-prevention triggers, and renewal workflows that scale across hundreds of accounts Surface expansion opportunities and identify where a CSM is required to drive these Define health scoring logic, trigger conditions, and the exception paths that determine when a human needs to step in Continuously analyse the performance of automation and iterate quickly - this role expects hands-on ownership, not passive administration of existing flows Renewal by Default Build renewal health and prediction models based on usage, engagement, and lifecycle signals Surface renewal risk months in advance, not at expiry Create clear exception handling for high-risk or high-potential accounts that warrant personal outreach The goal is renewals by default, supported by strong systems rather than manual chasing Self-Serve Experience Help define what a great no-CSM customer experience looks like for this segment Develop self-serve resources - guides, FAQs, video walkthroughs - that reduce repetitive inbound queries and keep customers moving independently The ambition: customers remain engaged, adopting, and renewing with minimal human touch because the system works Day-to-day support Education clients generate a constant flow of day-to-day queries - platform issues, access problems, licence questions - and they often need fast answers because they are standing in front of a live classroom. Respond quickly, accurately, and empathetically across email, Slack, and other async channels Triage intelligently - know the difference between a configuration issue, user error, and a genuine platform bug Escalate to support, product or engineering effectively without bouncing the customer back unnecessarily for information you can find yourself Use patterns in inbound queries to inform self-serve content that reduces the same question arriving again Technical Triage & Cross-Functional Escalation Understand platform-level issues well enough to describe them accurately to both customers and internal teams Build strong working relationships with product, engineering and support so escalations move quickly Follow through on open issues and keep customers updated without being chased Expansion Identification Identify when institutions are growing their use of TryHackMe or adding new cohorts Surface clear expansion signals to the Account Manager with relevant context Use EBRs on strategically interesting accounts to deepen relationships and uncover growth potential Operational Excellence Run this portfolio like a product, not a list of contacts. Monitor dashboards daily for health, adoption, churn risk, and renewal performance Analyse trends across hundreds of accounts to identify systemic improvements - not just individual account issues Document and iterate on playbooks so what works becomes repeatable and transferable Maintain clean, accurate CRM and CS platform hygiene - forecasting accuracy is non-negotiable What Success Looks Like First 90 days: Full portfolio reviewed, tiered, and risks flagged First automated touchpoints built and running Inbound query patterns documented and being addressed systematically Initial EBRs booked with accounts showing expansion or strategic potential Ongoing: 90%+ Gross Revenue Retention across the portfolio NRR tracking toward 110-125%+ No renewal missed or deprioritised due to volume A progressively more automated and self-serve-ready portfolio, with human effort concentrated where it creates the most value Clean, accurate CRM - HubSpot up to date at all times About You Essential Proven experience managing large, high-volume portfolios - 100+ accounts - with clear renewal and retention results Demonstrated experience personally building automated onboarding, adoption, and renewal journeys - not just using existing flows, but designing and owning them Strong support instincts: fast, accurate, empathetic responses to a constant flow of client queries Technical literacy sufficient to triage platform issues and communicate clearly to both customers and engineering High data literacy - you use health scores, usage signals, and engagement metrics to make decisions, not gut feel Highly organised, with demonstrable systems for tracking renewals, flagging risks, and managing a large portfolio without accounts slipping Proactive communicator - in a remote company, over-communication is a feature, not a flaw Cross-functional and resourceful - comfortable working across support, engineering, product, and sales without needing to be managed step by step Strong async written communication across email, Slack, and whatever channels clients use When asked about your experience, strong candidates can clearly articulate: Digital CS systems they personally built - not maintained, built How automation directly improved renewal or retention outcomes Where something didn't work and how they iterated What changed for customers because of the systems they designed Highly Desirable Experience working with education institutions - understanding of semester cycles, academic procurement, and the cultural dynamics of working with lecturers and administrators Hands-on experience with CS platforms such as HubSpot, ChurnZero, Customer.io, or similar Exposure to token or licence models with non-standard renewal complexity Familiarity with cybersecurity, technical learning platforms, or EdTech This Role Is Probably Not Right For You If You Prefer traditional, relationship-heavy account management as your primary lever Have not personally built automation or lifecycle journeys from scratch Rely on manual outreach as the default response to retention risk Need significant direction to identify problems and build solutions independently The Kind of Person Who Thrives Here You're energised by breadth, not intimidated by it. You see a portfolio of 165 accounts and your first instinct is to design the system that serves them well - and then identify the 15 that need a real conversation. You don't wait to be told what to do. You see the gap, design the solution . click apply for full job details
Board Intelligence is a technology and advisory firm that supercharges boards with the science of board effectiveness. We build better businesses and benefit society. Through a suite of AI-powered software tools, evaluation frameworks, and advisory services that distil twenty years of boardroom experience, we improve the efficiency of board processes and the effectiveness of boards. We work with over 80,000 leaders and 3,000 organisations across the world, with clients across the Fortune 500, FTSE 100, and OMX 30. In 2024 we received substantial backing from K1 Investment Management - the leading B2B Enterprise SaaS investors. We are at the beginning of significant growth, and we're looking for superb talent to join us on this journey. As we grow, we're fiercely protective of our culture and values. Many of us, including our founders, have families and other priorities, so we know the value of a supportive company. The team is diverse and friendly. We value fun: most days you'll find a social event or learning opportunity to get involved with, including company socials, away days, and philanthropic activities. Our Mission We unleash the potential of organisations through the science of board effectiveness, building better businesses and benefiting society. The Role The Customer Success teamis responsible forefficiently driving an exceptional experience for all our customers. We partner with our clients to ensure strong adoption and value realization across their organizations. We'relooking for a Customer Success Manager to join our thriving Customer team at Board Intelligence.You'llsit within the Digital CS team, in this role,you'llsplit your time between delivering engaging onboarding experiences for newcustomers, andmaintaining the portfolio of Scaled accounts alongside the Scaled team, through digital-first engagement strategies.In addition to delivering at scale,you'llalso partner closely with your teamand the Director of Digital CSto operationalize top quality digital journeyswith AI at the forefront, using tools such as Claude,Planhatand Pendo. This role is perfect for someone whohas a passion for AI first initiatives andexcels at delivering exceptional onboarding experiences while also building scalable customer success programs. As we continue to scale our SaaS business, this role will be instrumental in ensuring new customers get off to a strong start,maintainingexceptional retention across our Scaled segment, and proving that personalized, high-quality customer success can be delivered efficiently through smart, digital-first strategies. Main Responsibilities Onboarding (Initially50% of role): Deliver engaging onboarding experiences for new customers, across all our segments, guiding them throughinitialsetup, configuration,training,and early adoption milestones to ensure successful product launch Monitor onboarding health metrics and engagement data toidentifyat-risk customers early, providingtimelyinterventions to ensure successful implementation and early wins Working closely with the Director of Digital CS to design, iterate, andoptimise the various onboarding journeys for each of our segmentswith AI at the forefrontwithtools likePlanhatand Pendo.Identifyingopportunities to improve time-to-value, reduce friction, and increase self-service adoption through better content, automation, and in-app guidance Create andmaintainonboarding resources including email sequences, video tutorials, helpcentrecontent, and in-app guides that enable customers to successfully adopt the platform independently Scaled Portfolio Management& Digital Strategy(50% of role): Be a part of the team managing the portfolio of Scaled accounts through digital-first engagement strategies,leveragingAI,automation, data insights, and targeted campaigns tomaintaincustomer health and drive adoption Working closely with the Director of Digital CS to build and execute automatedand AI drivencustomer engagement programs including email campaigns, in-app messaging, and digital touchpoints that proactively address customer needs, drive feature adoption, and prevent churn using tools likePlanhatand Pendo. Create educational materials such as videos, guides, walk throughs, and webinars to support fully digital or 1-many customer enablement that drives adoption, awareness, and value delivery. Monitor portfolio health through data analysis,identifyingtrends, risks, and opportunities across the Scaled segment, and implementing targeted interventions where needed Act as the voice of the Scaled customer internally, sharing insights with Product, Marketing, and Go-To-Market teams to influence self-service improvements, content development, and digital experience enhancements Required Skills and Experience Customer Success Experience: Demonstrableexperience inOnboarding,CustomerSuccessor Account Management in a B2B SaaS environment, with proventrack recordmanaginga significant portfolio of accountsand achieving high retention rates (90%+ GRR). Provenexperience owning the renewal process and successfully negotiating contract renewals withsenior leaders. SaaS,AIand Technical Understanding: Strong understanding of SaaS business models andonboarding/customer success metrics includingTTV,GRR, PINCs, CSQLsandcustomer health scoring, Experience withmaximisingcustomersuccess platforms (such asPlanhat) and digital engagement tools (Pendo or similar), withabilityto quickly become a product expert. Experience utilising AI tools such as Claude & Copilot to drive more efficient processes with onboarding and daily Customer Success. Strategic and Analytical Thinking: Strong analytical skills with ability tointerpret usagedata, engagement metrics, and business outcomes to proactivelyidentifyrisks and opportunities Data-driven approach to decision making with experience developing customer success plans and tracking progress against success criteria Essential Soft Skills Exceptional relationship-building and communication skills, with ability to influence and build trust with senior executives Proactive and self-motivated with excellent time management to manage multiple accounts simultaneously Customer-centric approach with genuine passion for helping customers succeed and creating moments of surprise and delight Collaborative team player who can work cross-functionally with Sales, Product, Support, and Marketing team Nice to Have Experience inthe governance, legal tech, or board management space Background working with professional services firms, corporate legal departments, or corporate secretaries Experience in a high-growth SaaS company that has scaled rapidly or been through acquisition Here's some of what's on offer: Pension scheme Personal performance bonus 26 days holiday each calendar year Bupa health & dental cover Group life assurance EAP Cycle to work scheme We pride ourselves on our great working environment and package.
Apr 26, 2026
Full time
Board Intelligence is a technology and advisory firm that supercharges boards with the science of board effectiveness. We build better businesses and benefit society. Through a suite of AI-powered software tools, evaluation frameworks, and advisory services that distil twenty years of boardroom experience, we improve the efficiency of board processes and the effectiveness of boards. We work with over 80,000 leaders and 3,000 organisations across the world, with clients across the Fortune 500, FTSE 100, and OMX 30. In 2024 we received substantial backing from K1 Investment Management - the leading B2B Enterprise SaaS investors. We are at the beginning of significant growth, and we're looking for superb talent to join us on this journey. As we grow, we're fiercely protective of our culture and values. Many of us, including our founders, have families and other priorities, so we know the value of a supportive company. The team is diverse and friendly. We value fun: most days you'll find a social event or learning opportunity to get involved with, including company socials, away days, and philanthropic activities. Our Mission We unleash the potential of organisations through the science of board effectiveness, building better businesses and benefiting society. The Role The Customer Success teamis responsible forefficiently driving an exceptional experience for all our customers. We partner with our clients to ensure strong adoption and value realization across their organizations. We'relooking for a Customer Success Manager to join our thriving Customer team at Board Intelligence.You'llsit within the Digital CS team, in this role,you'llsplit your time between delivering engaging onboarding experiences for newcustomers, andmaintaining the portfolio of Scaled accounts alongside the Scaled team, through digital-first engagement strategies.In addition to delivering at scale,you'llalso partner closely with your teamand the Director of Digital CSto operationalize top quality digital journeyswith AI at the forefront, using tools such as Claude,Planhatand Pendo. This role is perfect for someone whohas a passion for AI first initiatives andexcels at delivering exceptional onboarding experiences while also building scalable customer success programs. As we continue to scale our SaaS business, this role will be instrumental in ensuring new customers get off to a strong start,maintainingexceptional retention across our Scaled segment, and proving that personalized, high-quality customer success can be delivered efficiently through smart, digital-first strategies. Main Responsibilities Onboarding (Initially50% of role): Deliver engaging onboarding experiences for new customers, across all our segments, guiding them throughinitialsetup, configuration,training,and early adoption milestones to ensure successful product launch Monitor onboarding health metrics and engagement data toidentifyat-risk customers early, providingtimelyinterventions to ensure successful implementation and early wins Working closely with the Director of Digital CS to design, iterate, andoptimise the various onboarding journeys for each of our segmentswith AI at the forefrontwithtools likePlanhatand Pendo.Identifyingopportunities to improve time-to-value, reduce friction, and increase self-service adoption through better content, automation, and in-app guidance Create andmaintainonboarding resources including email sequences, video tutorials, helpcentrecontent, and in-app guides that enable customers to successfully adopt the platform independently Scaled Portfolio Management& Digital Strategy(50% of role): Be a part of the team managing the portfolio of Scaled accounts through digital-first engagement strategies,leveragingAI,automation, data insights, and targeted campaigns tomaintaincustomer health and drive adoption Working closely with the Director of Digital CS to build and execute automatedand AI drivencustomer engagement programs including email campaigns, in-app messaging, and digital touchpoints that proactively address customer needs, drive feature adoption, and prevent churn using tools likePlanhatand Pendo. Create educational materials such as videos, guides, walk throughs, and webinars to support fully digital or 1-many customer enablement that drives adoption, awareness, and value delivery. Monitor portfolio health through data analysis,identifyingtrends, risks, and opportunities across the Scaled segment, and implementing targeted interventions where needed Act as the voice of the Scaled customer internally, sharing insights with Product, Marketing, and Go-To-Market teams to influence self-service improvements, content development, and digital experience enhancements Required Skills and Experience Customer Success Experience: Demonstrableexperience inOnboarding,CustomerSuccessor Account Management in a B2B SaaS environment, with proventrack recordmanaginga significant portfolio of accountsand achieving high retention rates (90%+ GRR). Provenexperience owning the renewal process and successfully negotiating contract renewals withsenior leaders. SaaS,AIand Technical Understanding: Strong understanding of SaaS business models andonboarding/customer success metrics includingTTV,GRR, PINCs, CSQLsandcustomer health scoring, Experience withmaximisingcustomersuccess platforms (such asPlanhat) and digital engagement tools (Pendo or similar), withabilityto quickly become a product expert. Experience utilising AI tools such as Claude & Copilot to drive more efficient processes with onboarding and daily Customer Success. Strategic and Analytical Thinking: Strong analytical skills with ability tointerpret usagedata, engagement metrics, and business outcomes to proactivelyidentifyrisks and opportunities Data-driven approach to decision making with experience developing customer success plans and tracking progress against success criteria Essential Soft Skills Exceptional relationship-building and communication skills, with ability to influence and build trust with senior executives Proactive and self-motivated with excellent time management to manage multiple accounts simultaneously Customer-centric approach with genuine passion for helping customers succeed and creating moments of surprise and delight Collaborative team player who can work cross-functionally with Sales, Product, Support, and Marketing team Nice to Have Experience inthe governance, legal tech, or board management space Background working with professional services firms, corporate legal departments, or corporate secretaries Experience in a high-growth SaaS company that has scaled rapidly or been through acquisition Here's some of what's on offer: Pension scheme Personal performance bonus 26 days holiday each calendar year Bupa health & dental cover Group life assurance EAP Cycle to work scheme We pride ourselves on our great working environment and package.
Position: Social and Digital Media Creator Hours: Full-time, 35 hours a week Contract: Permanent Location: Office-based in London N4, with flexibility to work remotely Salary: Starting from £33,044 per annum plus excellent benefits Salary Band and Job Family: Band 2, Charity You will start at the entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months. About the Employer This charity makes sure that people living with MS are at the centre of everything they do. And it's this commitment that unites them across the UK. Their strategy is based on what people affected by MS have told them is important to them. It gives the organisation a clear and determined focus. Their work is based on the hopes and aspirations of the MS community. Together they campaign at all levels, fund ground-breaking research and provide award winning support and information. This organisation's people are their greatest asset and the key to their success. They offer a vibrant, progressive working environment where you'll be able to make a difference. About this job Our client is looking for a dynamic Social and Digital Media Creator to join their team. You'll be a real digital native, with experience delivering engaging campaigns across paid media, organic social media and email. Day to you'll manage, moderate and optimise the charity's digital channels and email communications - all integral shop windows for the brand. You will deliver accessible and inclusive content viewed millions of times by over 210,000 followers. Planning and delivering targeted social and paid media strategies is a key part of this role. You will lead social content production, create engaging videos, graphics, and community-focused posts to support people living with MS. The role also involves planning, writing, building, and sending targeted emails to key audiences using DotDigital, the charity's email service provider. The Social and Digital Media Creator generates and utilises channel and content insights to increase engagement, raise awareness, and drive conversions against KPIs. If you're a well-rounded social media expert looking to make a real difference, this charity woould love to hear from you! Closing date for applications: 9:00 on Monday 11th May 2026 Interested? Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to apply for the role. Please note that although you may be asked by the job board to upload a CV, you are not applying at this stage. Equal Opportunities This employer particularly welcomes applications from people with disabilities and or from ethnic minority backgrounds. Disability Confident Employer Our client is a Disability Confident Employer and they are committed to promoting equality and diversity. You will be able to ask for reasonable adjustments as part of both their recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, you will be able to contact the employer to discuss this. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about their employee benefits: This employer has a wide range of employee benefits including (but not limited to): Encouraging work life balance 38 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and them) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers' leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: in the event of miscarriage or still birth to support fertility treatments for antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how this organisation internally operates (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for the charity's activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal working hours Safeguarding This employer is committed to safeguarding and promoting the welfare of everyone who uses their services and they come into contact with. This is regardless of: Gender, race, disability, sexual orientation, religion or belief, pregnancy, gender reassignment. They recognise their particular responsibility to make sure vulnerable adults and children are protected. They have measures in place to protect everyone they come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with this organisation. You'll need to share documents showing you're eligible to work in the UK if they offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. They currently don't have a Sponsor Licence agreement with the Home Office and aren't able to support you with your visa applications. No agencies please.
Apr 26, 2026
Full time
Position: Social and Digital Media Creator Hours: Full-time, 35 hours a week Contract: Permanent Location: Office-based in London N4, with flexibility to work remotely Salary: Starting from £33,044 per annum plus excellent benefits Salary Band and Job Family: Band 2, Charity You will start at the entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months. About the Employer This charity makes sure that people living with MS are at the centre of everything they do. And it's this commitment that unites them across the UK. Their strategy is based on what people affected by MS have told them is important to them. It gives the organisation a clear and determined focus. Their work is based on the hopes and aspirations of the MS community. Together they campaign at all levels, fund ground-breaking research and provide award winning support and information. This organisation's people are their greatest asset and the key to their success. They offer a vibrant, progressive working environment where you'll be able to make a difference. About this job Our client is looking for a dynamic Social and Digital Media Creator to join their team. You'll be a real digital native, with experience delivering engaging campaigns across paid media, organic social media and email. Day to you'll manage, moderate and optimise the charity's digital channels and email communications - all integral shop windows for the brand. You will deliver accessible and inclusive content viewed millions of times by over 210,000 followers. Planning and delivering targeted social and paid media strategies is a key part of this role. You will lead social content production, create engaging videos, graphics, and community-focused posts to support people living with MS. The role also involves planning, writing, building, and sending targeted emails to key audiences using DotDigital, the charity's email service provider. The Social and Digital Media Creator generates and utilises channel and content insights to increase engagement, raise awareness, and drive conversions against KPIs. If you're a well-rounded social media expert looking to make a real difference, this charity woould love to hear from you! Closing date for applications: 9:00 on Monday 11th May 2026 Interested? Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to apply for the role. Please note that although you may be asked by the job board to upload a CV, you are not applying at this stage. Equal Opportunities This employer particularly welcomes applications from people with disabilities and or from ethnic minority backgrounds. Disability Confident Employer Our client is a Disability Confident Employer and they are committed to promoting equality and diversity. You will be able to ask for reasonable adjustments as part of both their recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, you will be able to contact the employer to discuss this. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about their employee benefits: This employer has a wide range of employee benefits including (but not limited to): Encouraging work life balance 38 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and them) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers' leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: in the event of miscarriage or still birth to support fertility treatments for antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how this organisation internally operates (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for the charity's activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal working hours Safeguarding This employer is committed to safeguarding and promoting the welfare of everyone who uses their services and they come into contact with. This is regardless of: Gender, race, disability, sexual orientation, religion or belief, pregnancy, gender reassignment. They recognise their particular responsibility to make sure vulnerable adults and children are protected. They have measures in place to protect everyone they come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with this organisation. You'll need to share documents showing you're eligible to work in the UK if they offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. They currently don't have a Sponsor Licence agreement with the Home Office and aren't able to support you with your visa applications. No agencies please.
BEMM Technical Analyst Reference: 56489 Umbrella Rate: £26.81/hr, increasing to £34.83/hr after 12 weeks (Inside IR35) Are you ready to take your career to the next level with an exciting opportunity in the automotive industry? This is your chance to join a forward-thinking company as a BEMM Technical Analyst, where you ll play a pivotal role in shaping the future of technical support through digital innovation and AI. If you re passionate about project coordination, technical documentation, and driving efficiency, this role offers the perfect blend of challenge and reward. What You Will Do: • Create and maintain technical content for Body and Equipment Mounting Manuals (BEMM), transitioning from traditional methods to structured authoring using Adobe Experience Manager (AEM) Guides. • Manage the end-to-end lifecycle of BEMM updates for specific vehicle programmes, ensuring all milestones are met and deadlines are achieved. • Collaborate with Subject Matter Experts across various engineering teams to gather technical data and translate it into clear, actionable content for vehicle converters. • Support AI-driven projects by testing and implementing solutions that automate repetitive tasks, such as AI-assisted translations and approval pipeline tracking. • Identify and implement process improvements to streamline workflows and enhance the efficiency of technical documentation delivery. What You Will Bring: • Proven project management experience, with the ability to plan tasks, track progress, and meet deadlines. • A logical mindset and natural talent for organising complex information and understanding technical hierarchies. • Exceptional written and verbal communication skills, with the ability to simplify complex mechanical or electrical concepts. • A keen eye for detail and a quality-first approach, ensuring all technical instructions are accurate and compliant. • Digital aptitude, with a strong interest in digital tools and AI and curiosity about how automation can enhance team efficiency. • Engineering knowledge is desirable, e.g. understanding of vehicle architecture, body structures and electrical systems. This is an opportunity to contribute to a global organisation that values innovation, precision, and collaboration. As a BEMM Technical Analyst, you ll be at the forefront of modernising technical processes, ensuring that vehicle converters have the clear and accurate instructions they need to create specialised solutions like ambulances, campervans, and delivery vans. Your work will directly impact vehicle safety and quality, making this role both meaningful and rewarding. Location: This role is based at Dunton, offering a dynamic and collaborative on-site environment. 4-5 days per week on site, depending on business requirements. Interested? If you re ready to take on this exciting challenge as a BEMM Technical Analyst, don t wait! Apply now to become part of a team that s shaping the future of technical innovation. Let s make your next career move your best one yet! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Apr 25, 2026
Contractor
BEMM Technical Analyst Reference: 56489 Umbrella Rate: £26.81/hr, increasing to £34.83/hr after 12 weeks (Inside IR35) Are you ready to take your career to the next level with an exciting opportunity in the automotive industry? This is your chance to join a forward-thinking company as a BEMM Technical Analyst, where you ll play a pivotal role in shaping the future of technical support through digital innovation and AI. If you re passionate about project coordination, technical documentation, and driving efficiency, this role offers the perfect blend of challenge and reward. What You Will Do: • Create and maintain technical content for Body and Equipment Mounting Manuals (BEMM), transitioning from traditional methods to structured authoring using Adobe Experience Manager (AEM) Guides. • Manage the end-to-end lifecycle of BEMM updates for specific vehicle programmes, ensuring all milestones are met and deadlines are achieved. • Collaborate with Subject Matter Experts across various engineering teams to gather technical data and translate it into clear, actionable content for vehicle converters. • Support AI-driven projects by testing and implementing solutions that automate repetitive tasks, such as AI-assisted translations and approval pipeline tracking. • Identify and implement process improvements to streamline workflows and enhance the efficiency of technical documentation delivery. What You Will Bring: • Proven project management experience, with the ability to plan tasks, track progress, and meet deadlines. • A logical mindset and natural talent for organising complex information and understanding technical hierarchies. • Exceptional written and verbal communication skills, with the ability to simplify complex mechanical or electrical concepts. • A keen eye for detail and a quality-first approach, ensuring all technical instructions are accurate and compliant. • Digital aptitude, with a strong interest in digital tools and AI and curiosity about how automation can enhance team efficiency. • Engineering knowledge is desirable, e.g. understanding of vehicle architecture, body structures and electrical systems. This is an opportunity to contribute to a global organisation that values innovation, precision, and collaboration. As a BEMM Technical Analyst, you ll be at the forefront of modernising technical processes, ensuring that vehicle converters have the clear and accurate instructions they need to create specialised solutions like ambulances, campervans, and delivery vans. Your work will directly impact vehicle safety and quality, making this role both meaningful and rewarding. Location: This role is based at Dunton, offering a dynamic and collaborative on-site environment. 4-5 days per week on site, depending on business requirements. Interested? If you re ready to take on this exciting challenge as a BEMM Technical Analyst, don t wait! Apply now to become part of a team that s shaping the future of technical innovation. Let s make your next career move your best one yet! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Graphite is a technology-enabled growth agency that helps fast-growing companies like Masterclass, Notion, and BetterUp unlock sustainable revenue through content and SEO. We're obsessed with impact- it's foundational to who we are, why we're successful, and how we approach delivering outcomes for clients and ultimately, everyone on the internet. We are a fully distributed company with team members located across North America, Latin America, and Europe. Come join us and help us create the best content, everywhere that matters. We are looking for a data-driven Recruiter who is passionate about scaling teams and excited about having a large impact on company culture and employee experiences. You have proven time management skills, value attention to detail, and have the ability to effectively prioritize and multitask. This is a fully remote job opportunity. Basic Qualifications Previous experience (5 years +) working in or recruiting for technical and non-technical positions in a corporate environment. Verbal and written fluency in English. Excellent verbal and written communication skills, with an appropriate blend of professionalism and friendliness. Experience hiring a wide variety of roles across both tech and non-tech, as well as a broad scope of role seniority. A data-driven approach to problem-solving. Experience with data reporting. Plus: digital marketing and technical recruiting experience. Job Tasks Create and track weekly and monthly recruiting metrics. Own and manage recruitment data infrastructure, ensuring accuracy and integrity of all Talent Acquisition data across the hiring funnel. Design and maintain HR and recruiting dashboards that provide real-time visibility into key hiring metrics, pipeline health, and team performance. Leverage HR analytics to identify trends, surface insights, and drive data-informed decisions across the recruiting function, serving as the go-to resource for Talent Acquisition reporting and operational excellence. Create fantastic job postings. Develop a network with passive candidates. Help establish and map the full recruitment cycle. Setting up interviews and coordinating with recruiters, hiring managers, and candidates. Following up with all interviewed candidates. Assists with scheduling and conducting phone pre-screens for selected qualified candidates. Partner with hiring managers and build out and improve new and existing processes. Work closely with hiring managers to prioritize hiring needs and build a seamless interview process that helps us bring the best candidates to our team. Develop strategic plans for sourcing candidates with diverse backgrounds for each of your roles. How We'll Help Process As Needed: We view the process as a way to empower better work, not as a series of dogmatic rules. We develop the best internal processes the same way we develop products - through iteration, measurement, and continuous improvement. Autonomy: We trust you to be excellent at what you do. We will provide as much support as needed when needed, but no more. You will have autonomy and agency to drive projects forward, and own decisions and outcomes. Flexible Work Environment: Everyone's optimal work style is unique. We operate as a distributed team across the US, Canada, Latin America and Europe. We optimize for productivity and performance, not time spent in an office. Help us build an optimal work environment that fits you as an individual. Compensation: We want to work with the best people in the World and compensate accordingly. Vacation & Time Off: In order to be the best version of yourself, you need time to recharge. We offer flexible PTO. Take time when you need it. Benefits: We will ensure you have quality healthcare coverage and opportunities to further your education. Graphite provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification.
Apr 25, 2026
Full time
Graphite is a technology-enabled growth agency that helps fast-growing companies like Masterclass, Notion, and BetterUp unlock sustainable revenue through content and SEO. We're obsessed with impact- it's foundational to who we are, why we're successful, and how we approach delivering outcomes for clients and ultimately, everyone on the internet. We are a fully distributed company with team members located across North America, Latin America, and Europe. Come join us and help us create the best content, everywhere that matters. We are looking for a data-driven Recruiter who is passionate about scaling teams and excited about having a large impact on company culture and employee experiences. You have proven time management skills, value attention to detail, and have the ability to effectively prioritize and multitask. This is a fully remote job opportunity. Basic Qualifications Previous experience (5 years +) working in or recruiting for technical and non-technical positions in a corporate environment. Verbal and written fluency in English. Excellent verbal and written communication skills, with an appropriate blend of professionalism and friendliness. Experience hiring a wide variety of roles across both tech and non-tech, as well as a broad scope of role seniority. A data-driven approach to problem-solving. Experience with data reporting. Plus: digital marketing and technical recruiting experience. Job Tasks Create and track weekly and monthly recruiting metrics. Own and manage recruitment data infrastructure, ensuring accuracy and integrity of all Talent Acquisition data across the hiring funnel. Design and maintain HR and recruiting dashboards that provide real-time visibility into key hiring metrics, pipeline health, and team performance. Leverage HR analytics to identify trends, surface insights, and drive data-informed decisions across the recruiting function, serving as the go-to resource for Talent Acquisition reporting and operational excellence. Create fantastic job postings. Develop a network with passive candidates. Help establish and map the full recruitment cycle. Setting up interviews and coordinating with recruiters, hiring managers, and candidates. Following up with all interviewed candidates. Assists with scheduling and conducting phone pre-screens for selected qualified candidates. Partner with hiring managers and build out and improve new and existing processes. Work closely with hiring managers to prioritize hiring needs and build a seamless interview process that helps us bring the best candidates to our team. Develop strategic plans for sourcing candidates with diverse backgrounds for each of your roles. How We'll Help Process As Needed: We view the process as a way to empower better work, not as a series of dogmatic rules. We develop the best internal processes the same way we develop products - through iteration, measurement, and continuous improvement. Autonomy: We trust you to be excellent at what you do. We will provide as much support as needed when needed, but no more. You will have autonomy and agency to drive projects forward, and own decisions and outcomes. Flexible Work Environment: Everyone's optimal work style is unique. We operate as a distributed team across the US, Canada, Latin America and Europe. We optimize for productivity and performance, not time spent in an office. Help us build an optimal work environment that fits you as an individual. Compensation: We want to work with the best people in the World and compensate accordingly. Vacation & Time Off: In order to be the best version of yourself, you need time to recharge. We offer flexible PTO. Take time when you need it. Benefits: We will ensure you have quality healthcare coverage and opportunities to further your education. Graphite provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification.
I am seeking a commercially driven Business Development Manager to support the growth of activities across the UK power and energy infrastructure sector. The role will focus on identifying and securing new business opportunities across a diverse portfolio including power systems automation (protection, control, SCADA and telecoms), electrical substation design, grid compliance studies, and panel build projects. This is a key role within the business, working closely with technical and commercial teams to develop long-term client relationships and convert opportunities into profitable work. Key Responsibilities: Deliver against agreed sales and growth targets across defined markets and service lines. Identify, develop, and secure new business opportunities within DNOs, ICPs, EPC contractors, and renewable energy developers (including BESS, solar, and wind). Build and maintain strong relationships with key clients, partners, and industry stakeholders. Support the preparation of bids, tenders, PQQs, and proposal submissions in collaboration with engineering and commercial teams. Monitor market activity, frameworks, and procurement portals to identify upcoming opportunities. Maintain a healthy and active sales pipeline aligned with company growth objectives. Prepare and update capability statements, presentations, and supporting bid documentation. Work with senior leadership to support commercial strategy, pricing approaches, and partnership development. Represent the company at industry events, conferences, and networking opportunities. Support marketing and business development initiatives, including digital content and LinkedIn engagement. Provide regular reporting on pipeline activity, wins/losses, forecasts, and market intelligence. Manage and develop relationships with OEM partners as UK channel representatives, including performance reporting and forecasting. Travel within the UK and occasionally internationally for client meetings, site visits, and industry engagement. Be flexible in working hours where required to meet client and project demands. Minimum Requirements: Education: Degree in Electrical Engineering, Business, or a related discipline (preferred). Experience: 5+ years in business development, commercial, or sales roles within the UK/European energy, utilities, or engineering sectors. Proven track record of achieving and exceeding sales targets. Strong understanding of UK energy infrastructure markets, including DNOs, ICPs, and data centre frameworks. Skills & Attributes: Strong client-facing and relationship management skills. Excellent negotiation and presentation abilities. Strong written and verbal communication skills. Commercially aware with the ability to interpret financial and tender documentation. Proficient in MS Office, CRM systems, and LinkedIn for professional networking. Ability to work collaboratively across technical and commercial teams. Experience managing or mentoring team members is desirable. Other Requirements: Must be eligible to work in the UK. Full UK driving licence required. Willingness to travel as required across the UK and occasionally overseas. This is an opportunity to join a growing and ambitious organisation operating at the forefront of UK energy infrastructure, where your contribution will directly shape future growth and success. The salary is 50,000 to 70,000 plus benefits including bonus.
Apr 25, 2026
Full time
I am seeking a commercially driven Business Development Manager to support the growth of activities across the UK power and energy infrastructure sector. The role will focus on identifying and securing new business opportunities across a diverse portfolio including power systems automation (protection, control, SCADA and telecoms), electrical substation design, grid compliance studies, and panel build projects. This is a key role within the business, working closely with technical and commercial teams to develop long-term client relationships and convert opportunities into profitable work. Key Responsibilities: Deliver against agreed sales and growth targets across defined markets and service lines. Identify, develop, and secure new business opportunities within DNOs, ICPs, EPC contractors, and renewable energy developers (including BESS, solar, and wind). Build and maintain strong relationships with key clients, partners, and industry stakeholders. Support the preparation of bids, tenders, PQQs, and proposal submissions in collaboration with engineering and commercial teams. Monitor market activity, frameworks, and procurement portals to identify upcoming opportunities. Maintain a healthy and active sales pipeline aligned with company growth objectives. Prepare and update capability statements, presentations, and supporting bid documentation. Work with senior leadership to support commercial strategy, pricing approaches, and partnership development. Represent the company at industry events, conferences, and networking opportunities. Support marketing and business development initiatives, including digital content and LinkedIn engagement. Provide regular reporting on pipeline activity, wins/losses, forecasts, and market intelligence. Manage and develop relationships with OEM partners as UK channel representatives, including performance reporting and forecasting. Travel within the UK and occasionally internationally for client meetings, site visits, and industry engagement. Be flexible in working hours where required to meet client and project demands. Minimum Requirements: Education: Degree in Electrical Engineering, Business, or a related discipline (preferred). Experience: 5+ years in business development, commercial, or sales roles within the UK/European energy, utilities, or engineering sectors. Proven track record of achieving and exceeding sales targets. Strong understanding of UK energy infrastructure markets, including DNOs, ICPs, and data centre frameworks. Skills & Attributes: Strong client-facing and relationship management skills. Excellent negotiation and presentation abilities. Strong written and verbal communication skills. Commercially aware with the ability to interpret financial and tender documentation. Proficient in MS Office, CRM systems, and LinkedIn for professional networking. Ability to work collaboratively across technical and commercial teams. Experience managing or mentoring team members is desirable. Other Requirements: Must be eligible to work in the UK. Full UK driving licence required. Willingness to travel as required across the UK and occasionally overseas. This is an opportunity to join a growing and ambitious organisation operating at the forefront of UK energy infrastructure, where your contribution will directly shape future growth and success. The salary is 50,000 to 70,000 plus benefits including bonus.
Role Overview The Office Manager plays a central role in ensuring the smooth, compliant, and efficient operation of the business. This role has responsibility across people management (HR), financial administration, IT systems, health & safety, payroll coordination, marketing support, performance reporting, supplier management, and the leadership of an administrative team. Management of Administrative Team Line management of a team of administrators Allocate workloads, set priorities, and monitor performance Provide day-to-day support, coaching, and development Conduct appraisals, one-to-ones, and performance reviews Ensure consistent processes and high standards of administration Identify opportunities to improve efficiency and team capability Human Resources (HR) Recruitment coordination, onboarding, and induction Maintain employee records in line with GDPR Manage contracts, policies, handbooks Support employee relations and performance Coordinate training and appraisals Ensure compliance with UK employment law Financial Accounting & Administration Day-to-day financial administration Process invoices and expenses Reconcile accounts and supplier statements Assist with budgets and cashflow Liaise with external accountants Payroll Administration Collect and submit payroll data Liaise with payroll providers Manage pensions and statutory payments Resolve payroll queries IT & Systems Oversee IT systems and providers Manage access and data security Support system improvements Health & Safety Maintain health & safety policies Coordinate risk assessments Ensure regulatory compliance Marketing & Website Maintain website content Coordinate marketing activity Liaise with agencies Reporting & KPIs Prepare management reports Track KPIs and trends Supplier Management Manage supplier relationships Monitor performance and costs Requirements Requirements & Experience Essential Experience Minimum 5 years' experience in an Office Manager, Senior Administrator, Operations Manager, or similar role Proven experience managing and leading a team of administrators, including workload allocation, performance management, and development Hands on experience across HR administration, including recruitment support, onboarding, employee records, and policy management Strong background in financial administration, including invoicing, expense processing, reconciliation, and working with external accountants Demonstrable experience coordinating or administering payroll, pensions, and statutory payments Experience overseeing IT systems and business software, including liaising with third party IT providers Working knowledge of Health & Safety compliance and office based risk management Experience producing management reports, KPIs, and performance dashboards Proven ability to manage suppliers, contracts, renewals, and service performance Experience supporting or coordinating website updates and basic marketing activity Essential Skills & Knowledge Strong understanding of UK employment legislation, GDPR, and HR best practice Sound financial literacy with confidence handling budgets, costs, and financial controls High competence in Microsoft 365 (Outlook, Word, Excel, Teams) and business systems Excellent organisational skills with the ability to manage multiple priorities Strong people management, communication, and stakeholder engagement skills High levels of accuracy, discretion, and confidentiality Proactive, solutions focused approach with a continuous improvement mindset Desirable Experience Experience working in a multi functional or regulated environment Exposure to system implementation, digital transformation, or process improvement projects Experience supporting senior leadership with operational or strategic reporting Previous involvement in marketing coordination or brand management Qualifications (Desirable) CIPD Level 3 or above (HR) AAT or equivalent finance qualification Health & Safety certification (e.g. IOSH Managing Safely) Relevant management or leadership qualification Personal Attributes Confident leader with a supportive and collaborative management style Self motivated and comfortable working autonomously Calm, professional, and effective under pressure Trusted and credible when handling sensitive business and people matters Adaptable and resilient in a changing business environment Benefits £80,000 OTE Company Pension Good holiday allowance
Apr 25, 2026
Full time
Role Overview The Office Manager plays a central role in ensuring the smooth, compliant, and efficient operation of the business. This role has responsibility across people management (HR), financial administration, IT systems, health & safety, payroll coordination, marketing support, performance reporting, supplier management, and the leadership of an administrative team. Management of Administrative Team Line management of a team of administrators Allocate workloads, set priorities, and monitor performance Provide day-to-day support, coaching, and development Conduct appraisals, one-to-ones, and performance reviews Ensure consistent processes and high standards of administration Identify opportunities to improve efficiency and team capability Human Resources (HR) Recruitment coordination, onboarding, and induction Maintain employee records in line with GDPR Manage contracts, policies, handbooks Support employee relations and performance Coordinate training and appraisals Ensure compliance with UK employment law Financial Accounting & Administration Day-to-day financial administration Process invoices and expenses Reconcile accounts and supplier statements Assist with budgets and cashflow Liaise with external accountants Payroll Administration Collect and submit payroll data Liaise with payroll providers Manage pensions and statutory payments Resolve payroll queries IT & Systems Oversee IT systems and providers Manage access and data security Support system improvements Health & Safety Maintain health & safety policies Coordinate risk assessments Ensure regulatory compliance Marketing & Website Maintain website content Coordinate marketing activity Liaise with agencies Reporting & KPIs Prepare management reports Track KPIs and trends Supplier Management Manage supplier relationships Monitor performance and costs Requirements Requirements & Experience Essential Experience Minimum 5 years' experience in an Office Manager, Senior Administrator, Operations Manager, or similar role Proven experience managing and leading a team of administrators, including workload allocation, performance management, and development Hands on experience across HR administration, including recruitment support, onboarding, employee records, and policy management Strong background in financial administration, including invoicing, expense processing, reconciliation, and working with external accountants Demonstrable experience coordinating or administering payroll, pensions, and statutory payments Experience overseeing IT systems and business software, including liaising with third party IT providers Working knowledge of Health & Safety compliance and office based risk management Experience producing management reports, KPIs, and performance dashboards Proven ability to manage suppliers, contracts, renewals, and service performance Experience supporting or coordinating website updates and basic marketing activity Essential Skills & Knowledge Strong understanding of UK employment legislation, GDPR, and HR best practice Sound financial literacy with confidence handling budgets, costs, and financial controls High competence in Microsoft 365 (Outlook, Word, Excel, Teams) and business systems Excellent organisational skills with the ability to manage multiple priorities Strong people management, communication, and stakeholder engagement skills High levels of accuracy, discretion, and confidentiality Proactive, solutions focused approach with a continuous improvement mindset Desirable Experience Experience working in a multi functional or regulated environment Exposure to system implementation, digital transformation, or process improvement projects Experience supporting senior leadership with operational or strategic reporting Previous involvement in marketing coordination or brand management Qualifications (Desirable) CIPD Level 3 or above (HR) AAT or equivalent finance qualification Health & Safety certification (e.g. IOSH Managing Safely) Relevant management or leadership qualification Personal Attributes Confident leader with a supportive and collaborative management style Self motivated and comfortable working autonomously Calm, professional, and effective under pressure Trusted and credible when handling sensitive business and people matters Adaptable and resilient in a changing business environment Benefits £80,000 OTE Company Pension Good holiday allowance
We're - you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen. is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why. With 19 offices spanning six continents, we feel at home everywhere - but London is our HQ. Wherever our people work their magic, they're fast-moving, performance obsessed, and driven by being better every day. Ideal. Because a role here isn't just another job; it's a career-defining opportunity to build the future of fintech. We're looking for an experienced Employee Relations Manager to design and elevate our global ER approach. This role is ideal for someone who thrives in building frameworks from the ground up and someone who can take existing ER foundations, strengthen them, and enable our People team to confidently handle ER matters at scale. This is not a full-time case-handling role. Instead, you will focus on building the systems, tools, policies, and capabilities that enable our People teams and managers to manage ER situations effectively. You will also act as a backup subject matter expert for complex or sensitive cases when needed. We are looking for someone who combines deep ER expertise with strong commercial judgment, an ability to simplify complex situations, and a mindset oriented toward scalable design. They will modernise how we approach ER globally, leveraging process redesign, technology, and AI, while striking the right balance between legal compliance and pragmatic business outcomes. Build & Enhance Employee Relations Capability Develop a clear ER strategy and operating model that aligns with our business structure, risk appetite, and future scale. Create modern, user-friendly frameworks, playbooks, and toolkits that equip People Partners and managers to independently navigate ER issues (grievances, disciplinaries, performance management, redundancies, sickness absence management, etc.). Design decision trees, case categorisation models, escalation pathways, and quality standards that reinforce consistency, speed, and commercial decision making. Introduce mechanisms that reduce dependency on ER specialists while improving capability across the People Partner and leadership populations. Training & Capability Uplift Develop and deliver structured training for People Partners, managers, and leaders on ER best practices, investigations, performance management, and policy application. Provide live, on-the-job coaching and case mentorship to build capability and reduce escalations. Build digital self-service content and learning modules that empower employees and decrease reliance on ER experts. Facilitate quarterly ER simulation training using real Checkout case patterns to build confidence and decision making ability. Policy Ownership & Expansion Audit and benchmark existing ER policies, identifying opportunities for simplification, clarity, and alignment to our culture, legal standards, and commercial needs. Draft and implement updated and new ER-related policies (conduct, grievances, investigations, performance management, etc.) that are globally consistent but locally adaptable. Build a global ER policy architecture that supports scale, transparency, and ease of application by non-experts. Process Redesign (Including AI Integration) Assess and strengthen Employee Relations case management practices by identifying opportunities where tooling could add value, and designing and embedding effective internal processes, frameworks, and guidance to enable consistent, efficient case management and reporting. Redesign ER processes end-to-end to make them scalable, efficient, data-driven, and globally consistent. Identify opportunities to embed AI in workflows (case intake, document drafting, triage tools, early risk detection, theme identification, etc.) to improve speed, accuracy, and decision consistency. Define governance, controls, and safe use practices for AI supported ER tools in partnership with Legal, Tech, and Compliance. Lead implementation of new systems, workflows, and tooling that modernise the ER experience for People Partners, managers, and employees. Constantly identify friction points and redesign processes that balance compliance with pragmatic, commercially sound outcomes. Advisory & Escalation Support Act as a strategic advisor for complex and sensitive cases, balancing legal risk, culture, commercial impacts, and reputational considerations. Provide high-quality support for high-risk or high complexity cases, including sensitive conduct issues. Drive consistency and fairness across decisions by supporting calibration, case reviews, and cross team alignment discussions. Serve as the primary escalation point for ER appeals and critical decision reviews. Risk Management & Culture Use ER data, insights, and trends to identify behavioural themes, systemic risks, and opportunities for proactive intervention. Partner with People, Legal, and business leaders to design interventions that strengthen trust, fairness, accountability, and performance discipline. Ensure the ER approach reinforces positive employee experience, organisational values, and an environment where good performance and good conduct are expected and managed consistently. Continuously scan for external developments in ER, AI, legal changes, and people risk-and translate them into actionable improvements at Checkout. About You A minimum of 6 years experience in a dedicated ER role, such as an ER Manager role or ER CoE role. Experience must include designing and implementing ER frameworks, policy and tooling. Proven track record operating in a global business with employees across multiple regions. Proven ability to build policy, processes, and training from scratch or in a rapidly evolving environment. Strong investigative skills and a deep understanding of employment law across multiple regions. Experience integrating AI tools or technology into HR/ER processes (or strong appetite to develop this skill). Excellent communication, coaching, and influencing skills High integrity, sound judgment, discretion, and a balanced, pragmatic approach.
Apr 25, 2026
Full time
We're - you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen. is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why. With 19 offices spanning six continents, we feel at home everywhere - but London is our HQ. Wherever our people work their magic, they're fast-moving, performance obsessed, and driven by being better every day. Ideal. Because a role here isn't just another job; it's a career-defining opportunity to build the future of fintech. We're looking for an experienced Employee Relations Manager to design and elevate our global ER approach. This role is ideal for someone who thrives in building frameworks from the ground up and someone who can take existing ER foundations, strengthen them, and enable our People team to confidently handle ER matters at scale. This is not a full-time case-handling role. Instead, you will focus on building the systems, tools, policies, and capabilities that enable our People teams and managers to manage ER situations effectively. You will also act as a backup subject matter expert for complex or sensitive cases when needed. We are looking for someone who combines deep ER expertise with strong commercial judgment, an ability to simplify complex situations, and a mindset oriented toward scalable design. They will modernise how we approach ER globally, leveraging process redesign, technology, and AI, while striking the right balance between legal compliance and pragmatic business outcomes. Build & Enhance Employee Relations Capability Develop a clear ER strategy and operating model that aligns with our business structure, risk appetite, and future scale. Create modern, user-friendly frameworks, playbooks, and toolkits that equip People Partners and managers to independently navigate ER issues (grievances, disciplinaries, performance management, redundancies, sickness absence management, etc.). Design decision trees, case categorisation models, escalation pathways, and quality standards that reinforce consistency, speed, and commercial decision making. Introduce mechanisms that reduce dependency on ER specialists while improving capability across the People Partner and leadership populations. Training & Capability Uplift Develop and deliver structured training for People Partners, managers, and leaders on ER best practices, investigations, performance management, and policy application. Provide live, on-the-job coaching and case mentorship to build capability and reduce escalations. Build digital self-service content and learning modules that empower employees and decrease reliance on ER experts. Facilitate quarterly ER simulation training using real Checkout case patterns to build confidence and decision making ability. Policy Ownership & Expansion Audit and benchmark existing ER policies, identifying opportunities for simplification, clarity, and alignment to our culture, legal standards, and commercial needs. Draft and implement updated and new ER-related policies (conduct, grievances, investigations, performance management, etc.) that are globally consistent but locally adaptable. Build a global ER policy architecture that supports scale, transparency, and ease of application by non-experts. Process Redesign (Including AI Integration) Assess and strengthen Employee Relations case management practices by identifying opportunities where tooling could add value, and designing and embedding effective internal processes, frameworks, and guidance to enable consistent, efficient case management and reporting. Redesign ER processes end-to-end to make them scalable, efficient, data-driven, and globally consistent. Identify opportunities to embed AI in workflows (case intake, document drafting, triage tools, early risk detection, theme identification, etc.) to improve speed, accuracy, and decision consistency. Define governance, controls, and safe use practices for AI supported ER tools in partnership with Legal, Tech, and Compliance. Lead implementation of new systems, workflows, and tooling that modernise the ER experience for People Partners, managers, and employees. Constantly identify friction points and redesign processes that balance compliance with pragmatic, commercially sound outcomes. Advisory & Escalation Support Act as a strategic advisor for complex and sensitive cases, balancing legal risk, culture, commercial impacts, and reputational considerations. Provide high-quality support for high-risk or high complexity cases, including sensitive conduct issues. Drive consistency and fairness across decisions by supporting calibration, case reviews, and cross team alignment discussions. Serve as the primary escalation point for ER appeals and critical decision reviews. Risk Management & Culture Use ER data, insights, and trends to identify behavioural themes, systemic risks, and opportunities for proactive intervention. Partner with People, Legal, and business leaders to design interventions that strengthen trust, fairness, accountability, and performance discipline. Ensure the ER approach reinforces positive employee experience, organisational values, and an environment where good performance and good conduct are expected and managed consistently. Continuously scan for external developments in ER, AI, legal changes, and people risk-and translate them into actionable improvements at Checkout. About You A minimum of 6 years experience in a dedicated ER role, such as an ER Manager role or ER CoE role. Experience must include designing and implementing ER frameworks, policy and tooling. Proven track record operating in a global business with employees across multiple regions. Proven ability to build policy, processes, and training from scratch or in a rapidly evolving environment. Strong investigative skills and a deep understanding of employment law across multiple regions. Experience integrating AI tools or technology into HR/ER processes (or strong appetite to develop this skill). Excellent communication, coaching, and influencing skills High integrity, sound judgment, discretion, and a balanced, pragmatic approach.
Senior Commercial Partnerships Manager (Media & Brand Partnerships) For more than 30 years, Big Issue Group has championed a simple but powerful idea that enterprise can transform lives. From supporting magazine vendors to earn a living, to investing £400 million into over 500 social enterprises, we've always believed in creating opportunities that help people earn, learn and thrive. We are now expanding our commercial ambition - and we are looking for a Senior Commercial Partnerships Manager to take us into the next chapter. About the role This is a strategic, outward facing role at the heart of Big Issue Media's growth. You will drive high value, multi channel partnerships-spanning content, campaigns, digital, events and purpose led brand collaborations. Your work will help us move beyond traditional media sales into a more sophisticated, insight driven commercial offering that positions Big Issue as a leading platform for brands seeking meaningful social impact. You will lead on identifying new revenue opportunities, developing commercially compelling concepts rooted in audience and market insight, and building the senior relationships that turn early stage conversations into long term, six figure partnerships. Working closely with editorial, marketing and wider Group teams, you'll help shape a commercial proposition that is both competitive and deeply anchored in our mission. Who we're looking for You bring significant experience in media partnerships and integrated commercial solutions, with a track record that demonstrates both strategic thinking and strong revenue delivery. You're confident navigating agencies and brand side teams, and you understand how purpose, ESG and impact now sit at the heart of modern marketing. You'll thrive here if you are someone who: Excels at originating and closing high value partnerships, not just responding to briefs Builds trusted, senior level relationships across media agencies and marketing teams Uses insight, data and creativity to develop standout ideas Communicates with clarity, energy and commercial conviction Can translate purpose into commercially relevant opportunities that genuinely resonate with brands Above all, you are motivated by using your commercial expertise to create social value at scale - and you share our belief that enterprise can be a powerful force for good. Why this role matters Every partnership you build helps strengthen Big Issue's ability to invest in people and communities who need it most. This isn't just a commercial role - it's an opportunity to shape the future of the UK's most recognised mission-led media brand and to contribute to work that has real social value. Join us If you want to use your commercial talent to help build a world that works for everyone, we'd love to hear from you.
Apr 25, 2026
Full time
Senior Commercial Partnerships Manager (Media & Brand Partnerships) For more than 30 years, Big Issue Group has championed a simple but powerful idea that enterprise can transform lives. From supporting magazine vendors to earn a living, to investing £400 million into over 500 social enterprises, we've always believed in creating opportunities that help people earn, learn and thrive. We are now expanding our commercial ambition - and we are looking for a Senior Commercial Partnerships Manager to take us into the next chapter. About the role This is a strategic, outward facing role at the heart of Big Issue Media's growth. You will drive high value, multi channel partnerships-spanning content, campaigns, digital, events and purpose led brand collaborations. Your work will help us move beyond traditional media sales into a more sophisticated, insight driven commercial offering that positions Big Issue as a leading platform for brands seeking meaningful social impact. You will lead on identifying new revenue opportunities, developing commercially compelling concepts rooted in audience and market insight, and building the senior relationships that turn early stage conversations into long term, six figure partnerships. Working closely with editorial, marketing and wider Group teams, you'll help shape a commercial proposition that is both competitive and deeply anchored in our mission. Who we're looking for You bring significant experience in media partnerships and integrated commercial solutions, with a track record that demonstrates both strategic thinking and strong revenue delivery. You're confident navigating agencies and brand side teams, and you understand how purpose, ESG and impact now sit at the heart of modern marketing. You'll thrive here if you are someone who: Excels at originating and closing high value partnerships, not just responding to briefs Builds trusted, senior level relationships across media agencies and marketing teams Uses insight, data and creativity to develop standout ideas Communicates with clarity, energy and commercial conviction Can translate purpose into commercially relevant opportunities that genuinely resonate with brands Above all, you are motivated by using your commercial expertise to create social value at scale - and you share our belief that enterprise can be a powerful force for good. Why this role matters Every partnership you build helps strengthen Big Issue's ability to invest in people and communities who need it most. This isn't just a commercial role - it's an opportunity to shape the future of the UK's most recognised mission-led media brand and to contribute to work that has real social value. Join us If you want to use your commercial talent to help build a world that works for everyone, we'd love to hear from you.
Get Staffed Online Recruitment Limited
Redditch, Worcestershire
Senior Marketing and Communications Officer Redditch Hybrid Full-Time (Permanent) £35,000 £37,500 per annum (dependent on experience) Location: Hybrid (minimum one day per week in our client s office in Redditch, Worcestershire); Some additional travel across UK required occasionally. Employment Type: Full-Time (35 hours per week); Job shares, and compressed hours will be considered; Occasional evening and weekend work required (approx. four times per year). About the Employer Our client is the charity that transforms the lives of nursing and midwifery professionals facing crisis and tough times. The need for our client has never been greater, and the charity is at its most critical point in its 108-year history as the demand for support is at an all-time high. Their new 3-year strategy will see the charity evolve beyond grant making and emotional support to a bold yet apolitical advocate which amplifies the voices and lived experiences of nursing and midwifery professionals. The Role Our client is looking for a creative, proactive and data-driven individual to join them as a Senior Marketing and Communications Officer (known internally as Senior Marketing, Comms and Digital Content Officer). This role will lead the creation of engaging digital content, including high-quality video, while supporting the delivery of effective digital marketing campaigns that raise awareness of their work and strengthen engagement with nursing and midwifery professionals, supporters and partners. Working closely with the Marketing and Communications Manager and wider team, the successful candidate will help deliver integrated digital campaigns, optimise email marketing journeys and use analytics to continually improve performance across their digital channels. The role combines hands-on content production with a performance-focused approach to digital marketing, ensuring activity is insight-led and delivers measurable impact. The Ideal Candidate Our client is looking for someone who: Has strong videography and video editing skills and experience creating digital-first content. Has experience delivering digital marketing campaigns and improving performance through data and insight. Is confident analysing digital analytics and translating data into practical recommendations. Has experience managing and optimising email marketing journeys and audience segmentation. Has strong copywriting and storytelling skills for digital platforms. Has excellent communication and collaboration skills. Is highly organised with the ability to manage multiple projects and deadlines. Has experience of optimising a CRM database to effectively capture and manage data. Has strong attention to detail and maintains high editorial and brand standards. Has an understanding or empathy for the pressures facing nursing and midwifery professionals. Their ideal candidate will also: Have experience capturing content at events and working with ambassadors or beneficiaries (desirable). Have experience working within the charity or healthcare sector (desirable). Benefits: A flexible, supportive working culture. 30 days of annual leave (including bank holidays). Up to an 8% employer pension contribution. Access to an employer assistance program. Enhanced sick pay (after probation). Enhanced family leave policies. Application Process: Please click on the 'Apply' button to download the full job pack and upload your CV and a Cover Letter by 10:30am on Thursday, 14th May. Screening interviews will take place during w/c 18th May, and final stage interviews will take place on 27th and 28th May.
Apr 25, 2026
Full time
Senior Marketing and Communications Officer Redditch Hybrid Full-Time (Permanent) £35,000 £37,500 per annum (dependent on experience) Location: Hybrid (minimum one day per week in our client s office in Redditch, Worcestershire); Some additional travel across UK required occasionally. Employment Type: Full-Time (35 hours per week); Job shares, and compressed hours will be considered; Occasional evening and weekend work required (approx. four times per year). About the Employer Our client is the charity that transforms the lives of nursing and midwifery professionals facing crisis and tough times. The need for our client has never been greater, and the charity is at its most critical point in its 108-year history as the demand for support is at an all-time high. Their new 3-year strategy will see the charity evolve beyond grant making and emotional support to a bold yet apolitical advocate which amplifies the voices and lived experiences of nursing and midwifery professionals. The Role Our client is looking for a creative, proactive and data-driven individual to join them as a Senior Marketing and Communications Officer (known internally as Senior Marketing, Comms and Digital Content Officer). This role will lead the creation of engaging digital content, including high-quality video, while supporting the delivery of effective digital marketing campaigns that raise awareness of their work and strengthen engagement with nursing and midwifery professionals, supporters and partners. Working closely with the Marketing and Communications Manager and wider team, the successful candidate will help deliver integrated digital campaigns, optimise email marketing journeys and use analytics to continually improve performance across their digital channels. The role combines hands-on content production with a performance-focused approach to digital marketing, ensuring activity is insight-led and delivers measurable impact. The Ideal Candidate Our client is looking for someone who: Has strong videography and video editing skills and experience creating digital-first content. Has experience delivering digital marketing campaigns and improving performance through data and insight. Is confident analysing digital analytics and translating data into practical recommendations. Has experience managing and optimising email marketing journeys and audience segmentation. Has strong copywriting and storytelling skills for digital platforms. Has excellent communication and collaboration skills. Is highly organised with the ability to manage multiple projects and deadlines. Has experience of optimising a CRM database to effectively capture and manage data. Has strong attention to detail and maintains high editorial and brand standards. Has an understanding or empathy for the pressures facing nursing and midwifery professionals. Their ideal candidate will also: Have experience capturing content at events and working with ambassadors or beneficiaries (desirable). Have experience working within the charity or healthcare sector (desirable). Benefits: A flexible, supportive working culture. 30 days of annual leave (including bank holidays). Up to an 8% employer pension contribution. Access to an employer assistance program. Enhanced sick pay (after probation). Enhanced family leave policies. Application Process: Please click on the 'Apply' button to download the full job pack and upload your CV and a Cover Letter by 10:30am on Thursday, 14th May. Screening interviews will take place during w/c 18th May, and final stage interviews will take place on 27th and 28th May.
We re looking for someone passionate about community engagement to help build and strengthen relationships across Medway and Swale. In this role, you ll connect with local audiences, carry out research to reach new communities, and collaborate with our team to deliver an inclusive and inspiring cultural programme. Key Info: Full-time, 5 days per week (37.5 hours), and due to the nature of this programme, some weekend and evening work will be required Hybrid working with a minimum of 2 days per week in the Chatham-based Ideas Test office and regular travel to events/meetings at other locations. Salary: £28,000 Holidays: 25 days holiday per year plus bank holidays. As Audience Engagement Officer, your role will be to liaise, communicate and deepen relationships with our local communities. You will also carry out the necessary research and monitoring to reach our target audiences. You will work closely with the whole team, as we deliver a compelling, inclusive cultural programme for and with the people of Medway and Swale. We are seeking someone who shares our commitment to socially engaged practice and co-creation. Our work spans multiple art forms and ranges from small, intensive programmes to large-scale public works. We want to create authentic, impactful work with communities over the long term, experimenting and learning as we go. Key responsibilities: Working with Ideas Test Senior Producers to engage people in our neighbourhood programmes. Attend Ideas Test s events: providing practical support to ensure a quality event, carrying out surveys and encouraging people to join the mailing list. Develop and maintain good relationships with community advocates and partners In collaboration with the Operations Manager and external evaluator, ensure that audience capture data and evaluation materials are collected and input. Maintain a social media presence with active engagement across a range of platforms. Ensure information about Ideas Test s event is updated on the website and listed widely online and via newsletters. Attend professional development training and other relevant opportunities Attend regular team meetings and contribute to the development and implementation of Ideas Test s programme. Along with the rest of the team, help to develop, test, pilot and share learning across the programme partners and CPP peer learning networks and community networks (evaluation, audience data, models, case studies, toolkits and strategic documents) Be an enthusiastic advocate for the organisation and its work. Essential: Excellent interpersonal skills The ability to communicate well across a variety of mediums The ability to work independently and with team members and partners Ability to work effectively under pressure, to multiple deadlines. Enthusiasm and commitment to inclusive and socially engaged arts practice Experience of using e-marketing / social media channels. Experience of managing and submitting online and offline event listings A high level of accuracy and attention to detail IT and digital skills Experience of working in similar or related environments Willingness to learn new skills and accept training. Prepared to work occasional unsociable hours (evening & weekend). Ability to travel across Medway and Swale Desirable: Knowledge of analytic and insight tools to develop reach and engagement across digital platforms WordPress or similar content management systems to create, edit and maintain webpages Knowledge of Mailchimp, Canva, Adobe Knowledge and experience of CRM systems and databases Practical knowledge of data protection legislation Awareness of social inclusion strategies and issues Applications must be received by the deadline of 12pm on Monday 18th May. Interviews Monday 1st June.
Apr 25, 2026
Full time
We re looking for someone passionate about community engagement to help build and strengthen relationships across Medway and Swale. In this role, you ll connect with local audiences, carry out research to reach new communities, and collaborate with our team to deliver an inclusive and inspiring cultural programme. Key Info: Full-time, 5 days per week (37.5 hours), and due to the nature of this programme, some weekend and evening work will be required Hybrid working with a minimum of 2 days per week in the Chatham-based Ideas Test office and regular travel to events/meetings at other locations. Salary: £28,000 Holidays: 25 days holiday per year plus bank holidays. As Audience Engagement Officer, your role will be to liaise, communicate and deepen relationships with our local communities. You will also carry out the necessary research and monitoring to reach our target audiences. You will work closely with the whole team, as we deliver a compelling, inclusive cultural programme for and with the people of Medway and Swale. We are seeking someone who shares our commitment to socially engaged practice and co-creation. Our work spans multiple art forms and ranges from small, intensive programmes to large-scale public works. We want to create authentic, impactful work with communities over the long term, experimenting and learning as we go. Key responsibilities: Working with Ideas Test Senior Producers to engage people in our neighbourhood programmes. Attend Ideas Test s events: providing practical support to ensure a quality event, carrying out surveys and encouraging people to join the mailing list. Develop and maintain good relationships with community advocates and partners In collaboration with the Operations Manager and external evaluator, ensure that audience capture data and evaluation materials are collected and input. Maintain a social media presence with active engagement across a range of platforms. Ensure information about Ideas Test s event is updated on the website and listed widely online and via newsletters. Attend professional development training and other relevant opportunities Attend regular team meetings and contribute to the development and implementation of Ideas Test s programme. Along with the rest of the team, help to develop, test, pilot and share learning across the programme partners and CPP peer learning networks and community networks (evaluation, audience data, models, case studies, toolkits and strategic documents) Be an enthusiastic advocate for the organisation and its work. Essential: Excellent interpersonal skills The ability to communicate well across a variety of mediums The ability to work independently and with team members and partners Ability to work effectively under pressure, to multiple deadlines. Enthusiasm and commitment to inclusive and socially engaged arts practice Experience of using e-marketing / social media channels. Experience of managing and submitting online and offline event listings A high level of accuracy and attention to detail IT and digital skills Experience of working in similar or related environments Willingness to learn new skills and accept training. Prepared to work occasional unsociable hours (evening & weekend). Ability to travel across Medway and Swale Desirable: Knowledge of analytic and insight tools to develop reach and engagement across digital platforms WordPress or similar content management systems to create, edit and maintain webpages Knowledge of Mailchimp, Canva, Adobe Knowledge and experience of CRM systems and databases Practical knowledge of data protection legislation Awareness of social inclusion strategies and issues Applications must be received by the deadline of 12pm on Monday 18th May. Interviews Monday 1st June.
IT Trainer Executive Durham (with travel across UK offices) Full-time 35 hours per week Flexible working About the Role We are an award-winning, Legal 500 law firm with offices across the North, acting nationally across a range of legal services including Court of Protection, Mental Health Law, Family Law, Conveyancing, Dispute Resolution, Employment Law, Education Law, and Private Client services. We are seeking an engaging and proactive IT Trainer to join our Workplace & IT team. This role is key to ensuring colleagues across multiple offices are confident, efficient, and secure in their use of technology. You will deliver high-quality onboarding, systems training, device support, and cybersecurity awareness, while also contributing to IT projects and continuous digital improvement across the firm. Location Based in Durham Regular travel to other UK offices required Key Responsibilities IT Onboarding & Induction Deliver engaging IT induction sessions for all new starters Provide role-specific training for legal teams, support staff, and managers Ensure colleagues are confident using core systems and devices Systems Training Deliver training on key applications (practice management, document management, time recording, billing, and Microsoft 365) Create user guides, video walkthroughs, and e-learning content Support system upgrades and new technology rollouts Device & Hardware Training Train users on: Mobile devices and apps Secure printing and scanning (MFDs/photocopiers) Telephony and video tools (e.g. Teams Rooms, headsets) Cybersecurity Awareness Deliver firmwide cybersecurity training Educate users on phishing, data protection, and safe digital behaviour Reinforce best practices through ongoing sessions Project Support Contribute to IT projects through training, documentation, and rollout planning Support user acceptance testing and stakeholder communication Align training delivery with project goals Training Needs & Continuous Improvement Identify training needs through engagement with IT Helpdesk trends Schedule refresher sessions for systems and cybersecurity topics Maintain a training calendar and track attendance/feedback Continuously improve training content and delivery What We're Looking For Experience & Knowledge 3-5 years' experience delivering IT training in a professional environment Strong working knowledge of Microsoft 365 (Teams, Outlook, OneDrive, SharePoint) Experience creating training materials (guides, videos, e-learning) Familiarity with system rollouts and upgrades Ideally experience within legal or professional services environments Understanding of cybersecurity awareness and best practices Skills & Attributes Excellent communication and presentation skills Ability to translate technical concepts into simple, practical guidance Strong organisational and planning skills Ability to manage workload across multiple locations Proactive and solutions-focused mindset Confident working with stakeholders at all levels Approachable, patient, and enthusiastic about helping others Willingness to travel between offices Our Values We are looking for someone who embodies: Cooperation - supporting colleagues and clients Courage - thinking big and being ambitious Excellence - delivering high standards Integrity - being open and transparent Kindness - valuing people and community What's in It for You? Competitive salary + annual bonus scheme 4% employer pension contribution 25 days holiday + 3 days at Christmas 5 extra days leave every 5 years Life assurance (3x salary) Employee Assistance Programme (24/7 support) Free annual flu jab Discounts via wellbeing & retail apps £50 birthday gift + flexible day £50 Christmas gift + office closure Cycle to work scheme Electric car salary sacrifice scheme Office refreshments Access to shared experiences (e.g. museum passes) Opportunity to join internal working groups (wellbeing, diversity, sustainability, community) Regular employee surveys and guest speakers Ready to Apply? If you're passionate about empowering others through technology and want to play a key role in improving digital capability across a growing organisation, we'd love to hear from you.
Apr 25, 2026
Full time
IT Trainer Executive Durham (with travel across UK offices) Full-time 35 hours per week Flexible working About the Role We are an award-winning, Legal 500 law firm with offices across the North, acting nationally across a range of legal services including Court of Protection, Mental Health Law, Family Law, Conveyancing, Dispute Resolution, Employment Law, Education Law, and Private Client services. We are seeking an engaging and proactive IT Trainer to join our Workplace & IT team. This role is key to ensuring colleagues across multiple offices are confident, efficient, and secure in their use of technology. You will deliver high-quality onboarding, systems training, device support, and cybersecurity awareness, while also contributing to IT projects and continuous digital improvement across the firm. Location Based in Durham Regular travel to other UK offices required Key Responsibilities IT Onboarding & Induction Deliver engaging IT induction sessions for all new starters Provide role-specific training for legal teams, support staff, and managers Ensure colleagues are confident using core systems and devices Systems Training Deliver training on key applications (practice management, document management, time recording, billing, and Microsoft 365) Create user guides, video walkthroughs, and e-learning content Support system upgrades and new technology rollouts Device & Hardware Training Train users on: Mobile devices and apps Secure printing and scanning (MFDs/photocopiers) Telephony and video tools (e.g. Teams Rooms, headsets) Cybersecurity Awareness Deliver firmwide cybersecurity training Educate users on phishing, data protection, and safe digital behaviour Reinforce best practices through ongoing sessions Project Support Contribute to IT projects through training, documentation, and rollout planning Support user acceptance testing and stakeholder communication Align training delivery with project goals Training Needs & Continuous Improvement Identify training needs through engagement with IT Helpdesk trends Schedule refresher sessions for systems and cybersecurity topics Maintain a training calendar and track attendance/feedback Continuously improve training content and delivery What We're Looking For Experience & Knowledge 3-5 years' experience delivering IT training in a professional environment Strong working knowledge of Microsoft 365 (Teams, Outlook, OneDrive, SharePoint) Experience creating training materials (guides, videos, e-learning) Familiarity with system rollouts and upgrades Ideally experience within legal or professional services environments Understanding of cybersecurity awareness and best practices Skills & Attributes Excellent communication and presentation skills Ability to translate technical concepts into simple, practical guidance Strong organisational and planning skills Ability to manage workload across multiple locations Proactive and solutions-focused mindset Confident working with stakeholders at all levels Approachable, patient, and enthusiastic about helping others Willingness to travel between offices Our Values We are looking for someone who embodies: Cooperation - supporting colleagues and clients Courage - thinking big and being ambitious Excellence - delivering high standards Integrity - being open and transparent Kindness - valuing people and community What's in It for You? Competitive salary + annual bonus scheme 4% employer pension contribution 25 days holiday + 3 days at Christmas 5 extra days leave every 5 years Life assurance (3x salary) Employee Assistance Programme (24/7 support) Free annual flu jab Discounts via wellbeing & retail apps £50 birthday gift + flexible day £50 Christmas gift + office closure Cycle to work scheme Electric car salary sacrifice scheme Office refreshments Access to shared experiences (e.g. museum passes) Opportunity to join internal working groups (wellbeing, diversity, sustainability, community) Regular employee surveys and guest speakers Ready to Apply? If you're passionate about empowering others through technology and want to play a key role in improving digital capability across a growing organisation, we'd love to hear from you.
Croud, The Chancery, Abbey Lawn, Shrewsbury, SY2 5DE, Shropshire, England, United Kingdom Job Information We are seeking a highly intelligent, charismatic, and creatively minded individual with a passion for digital marketing, particularly SEO and GEO. The ideal candidate is curious, driven to succeed, and not afraid to challenge assumptions. A strong analytical mindset combined with creative flair is essential, alongside a proactive, can-do attitude; someone willing to take calculated risks, embrace change, and push boundaries. The purpose of this role is to lead client Organic performance teams, supporting all levels, from Executives to Directors, to deliver best-in class organic strategies while maintaining operational and commercial efficiency in the work and resources provided to clients. You will work closely with the Head of Organic to ensure client strategies are market leading and that our product offering remains cutting edge. You will manage client pods, fostering strong collaboration with the Technical SEO lead and Content teams to ensure their expertise is fully leveraged to drive client performance and growth. RESPONSIBILITIES Own and drive Organic strategy across client teams, acting as a trusted strategic consultant. Use your expertise to guide clients while constructively challenging assumptions when necessary. Demonstrate commercial acumen by building business cases that support technical and content changes, driving growth and performance across client brands. Collaborate closely with SEO, Technical SEO, and Content teams to ensure a cohesive, performance driven Organic strategy is implemented across your client portfolio. Serve as the senior client point of contact across SEO, Content, Technical SEO, and the wider SearchAnywhere ecosystem. Lead and manage client teams, including direct line management of Account Directors. Conduct monthly 1:1s, Quarterly Performance Reviews (QPRs), and Career Development Plans, providing guidance on daily client operations and team performance for Account Directors, SEO Managers, and Senior SEO Managers. Support Sales & Marketing initiatives by leading Organic strategy responses in pitches, contributing to marketing activities such as blog posts, award entries, and speaking engagements at industry events. Develop and enhance performance offerings in content, technical SEO, and Organic performance, ensuring alignment with overall SEO strategy in collaboration with the Director of Organic Performance, Heads of, and Account Directors. Champion company policy and process, promoting client retention and guiding the team to deliver against business goals, including margin, NPS, and journal completion. Innovate and share insights to surprise and delight clients, highlighting successes weekly (or monthly for smaller clients) alongside Account Directors. Coordinate with Client Strategy and cross-channel teams to align Organic initiatives with broader client objectives, ensuring strategies complement Paid Media and other channels. Oversee client budgets, allocating resources across SEO, Technical SEO, and Content to maximize client performance outcomes. PERSON SPECIFICATION Passionate about SEO and digital marketing, with a genuine curiosity for the latest trends and strategies. Extensive, demonstrable experience in an SEO role within a digital organisation. Expert knowledge of current SEO best practices and the latest search strategies. Proven track record of delivering SEO performance in highly competitive markets. Strong understanding of broader digital marketing channels and experience managing cross channel activities. Skilled in client insight development, with the ability to anticipate industry changes and stay one step ahead of the curve. Experienced in mentoring and leading high performing, results driven teams to consistently exceed targets. Highly organized, able to manage multiple priorities with meticulous attention to detail. Exceptional communication, presentation, and organisational skills, with the ability to influence, persuade, and negotiate effectively. Proactive and autonomous, capable of identifying opportunities, generating ideas, and forming impactful strategies.
Apr 25, 2026
Full time
Croud, The Chancery, Abbey Lawn, Shrewsbury, SY2 5DE, Shropshire, England, United Kingdom Job Information We are seeking a highly intelligent, charismatic, and creatively minded individual with a passion for digital marketing, particularly SEO and GEO. The ideal candidate is curious, driven to succeed, and not afraid to challenge assumptions. A strong analytical mindset combined with creative flair is essential, alongside a proactive, can-do attitude; someone willing to take calculated risks, embrace change, and push boundaries. The purpose of this role is to lead client Organic performance teams, supporting all levels, from Executives to Directors, to deliver best-in class organic strategies while maintaining operational and commercial efficiency in the work and resources provided to clients. You will work closely with the Head of Organic to ensure client strategies are market leading and that our product offering remains cutting edge. You will manage client pods, fostering strong collaboration with the Technical SEO lead and Content teams to ensure their expertise is fully leveraged to drive client performance and growth. RESPONSIBILITIES Own and drive Organic strategy across client teams, acting as a trusted strategic consultant. Use your expertise to guide clients while constructively challenging assumptions when necessary. Demonstrate commercial acumen by building business cases that support technical and content changes, driving growth and performance across client brands. Collaborate closely with SEO, Technical SEO, and Content teams to ensure a cohesive, performance driven Organic strategy is implemented across your client portfolio. Serve as the senior client point of contact across SEO, Content, Technical SEO, and the wider SearchAnywhere ecosystem. Lead and manage client teams, including direct line management of Account Directors. Conduct monthly 1:1s, Quarterly Performance Reviews (QPRs), and Career Development Plans, providing guidance on daily client operations and team performance for Account Directors, SEO Managers, and Senior SEO Managers. Support Sales & Marketing initiatives by leading Organic strategy responses in pitches, contributing to marketing activities such as blog posts, award entries, and speaking engagements at industry events. Develop and enhance performance offerings in content, technical SEO, and Organic performance, ensuring alignment with overall SEO strategy in collaboration with the Director of Organic Performance, Heads of, and Account Directors. Champion company policy and process, promoting client retention and guiding the team to deliver against business goals, including margin, NPS, and journal completion. Innovate and share insights to surprise and delight clients, highlighting successes weekly (or monthly for smaller clients) alongside Account Directors. Coordinate with Client Strategy and cross-channel teams to align Organic initiatives with broader client objectives, ensuring strategies complement Paid Media and other channels. Oversee client budgets, allocating resources across SEO, Technical SEO, and Content to maximize client performance outcomes. PERSON SPECIFICATION Passionate about SEO and digital marketing, with a genuine curiosity for the latest trends and strategies. Extensive, demonstrable experience in an SEO role within a digital organisation. Expert knowledge of current SEO best practices and the latest search strategies. Proven track record of delivering SEO performance in highly competitive markets. Strong understanding of broader digital marketing channels and experience managing cross channel activities. Skilled in client insight development, with the ability to anticipate industry changes and stay one step ahead of the curve. Experienced in mentoring and leading high performing, results driven teams to consistently exceed targets. Highly organized, able to manage multiple priorities with meticulous attention to detail. Exceptional communication, presentation, and organisational skills, with the ability to influence, persuade, and negotiate effectively. Proactive and autonomous, capable of identifying opportunities, generating ideas, and forming impactful strategies.
Business Affairs Manager Contract Duration: 12 months London, UK (3 days onsite, 2 days WFH) Must speak an additional language: Spanish/ Portuguese/ French/ German Key Qualifications: Minimum 8 years of relevant experience in the advertising, entertainment, or other media content-focused industry and thrive in a fast-paced, deadline driven environment. Strong working knowledge of entertainment licensing, specifically music, podcasts, and apps. Strong working knowledge of IP rights including copyright, trademark, and licensing in the area of entertainment and/or advertising law with emphasis on digital content / technology and creator content (including disclosures). Proven track record managing Business Affairs for campaigns that include paid and organic social, influencer-generated content, and short-form video for platforms such as Instagram, TikTok, and YouTube. Fluent in both oral and written English and at least one other language relevant to the West region (e.g., Spanish, Portuguese, French, or German) is mandatory. Fluency in another language is desired. Demonstrated ability to lead multiple complex projects simultaneously. Ability to handle high-level responsibilities and make decisions independently when needed. Exceptional organizational, prioritization, and time management skills. Dynamic and inquisitive problem solver who consistently seeks solutions through thoughtful questioning and in-depth analysis. Strong written and verbal communication skills, along with strong interpersonal skills, including the ability to effectively interact with a diverse range of personalities and styles to establish effective relationships across the organization. Work with third-party rights holders directly to secure permissions and clear rights to content, ranging from music, TV/film clips, podcast artwork, as well as software, demo screenshots & videos, icons, logos, game controllers, hardware accessories, photography, names, trademarks, copyrighted materials, open source software, etc. for a variety of marketing deliverables including for social advertising.
Apr 25, 2026
Contractor
Business Affairs Manager Contract Duration: 12 months London, UK (3 days onsite, 2 days WFH) Must speak an additional language: Spanish/ Portuguese/ French/ German Key Qualifications: Minimum 8 years of relevant experience in the advertising, entertainment, or other media content-focused industry and thrive in a fast-paced, deadline driven environment. Strong working knowledge of entertainment licensing, specifically music, podcasts, and apps. Strong working knowledge of IP rights including copyright, trademark, and licensing in the area of entertainment and/or advertising law with emphasis on digital content / technology and creator content (including disclosures). Proven track record managing Business Affairs for campaigns that include paid and organic social, influencer-generated content, and short-form video for platforms such as Instagram, TikTok, and YouTube. Fluent in both oral and written English and at least one other language relevant to the West region (e.g., Spanish, Portuguese, French, or German) is mandatory. Fluency in another language is desired. Demonstrated ability to lead multiple complex projects simultaneously. Ability to handle high-level responsibilities and make decisions independently when needed. Exceptional organizational, prioritization, and time management skills. Dynamic and inquisitive problem solver who consistently seeks solutions through thoughtful questioning and in-depth analysis. Strong written and verbal communication skills, along with strong interpersonal skills, including the ability to effectively interact with a diverse range of personalities and styles to establish effective relationships across the organization. Work with third-party rights holders directly to secure permissions and clear rights to content, ranging from music, TV/film clips, podcast artwork, as well as software, demo screenshots & videos, icons, logos, game controllers, hardware accessories, photography, names, trademarks, copyrighted materials, open source software, etc. for a variety of marketing deliverables including for social advertising.
# Site Manager Job IntroductionIf you are Passionate about what we do here at Gleeson and are considering a new challenge, we have a great opportunity for an experienced Site Manager to join our Construction team, managing the onsite team, working with external partners and subcontractors whilst working collaboratively with our onsite Sales team.To be considered for this role you will share our Gleeson Values of being Passionate, Collaborative and Respectful along with having previous experience as a Site Manager working on high volume new build housing developments. Main Responsibilities: We're looking for proactive people who genuinely believe in what we're doing, building homes, changing lives. Collaborative leaders, who positively influence teams, who can strongly communicate across departments, on and offsite. You'd reinforce directions set out by the Contracts manager and Construction Director, helping deliver the development safely, and on schedule - we need people who lead by example. The role includes: Managing the development to maintain and deliver the build programme in accordance with budgets and forecasts. Ensuring that the final product is to Gleeson Homes standard Full responsibility and control of all site staff and sub-contractors including labour only groundworkers/contractors , ensuring that all employees comply with our Health and Safety standards Liaison with head office, NHBC and local authority departments Timely ordering of materials ensuring the build programme can be achieved Ensure all NHBC inspections are carried out as required Carry out hand over inspection of properties to the customers in accordance with our customer care procedures Complete as soon as practicably possible any customer care defects raised in conjunction with our customer care team Actively encourage a philosophy of safety, progress, quality and innovation The Ideal Candidate: Previous experiences as a Site Manager working on high volume new build housing development. Must have extensive knowledge and experience of managing labour only groundworkers/contractors . Full UK driving licence Excellent knowledge of construction build programmes Strong commercial awareness Comprehensive knowledge of construction processes Experience of successfully achieving customer service requirements Awareness of codes of practice that impact on Construction matters e.g. NHBC, Building Regs, etc. It is mandatory that you are able to use Zutec and Digital plot books Qualifications & Training: SMSTS Qualification CSCS Card First Aid Fire Marshall Scaffolding Please note, we will ask you to bring your qualifications to the interview stage so please ensure you have evidence prepared. Benefits: Generous holiday entitlement of 26 days per annum + bank holidays Choice of company car/ car allowance Discretionary Bonus Scheme Holiday Buy Back Scheme Company Pension Scheme Private Medical Insurance Scheme Healthshield membership Life Assurance Scheme Share Purchase Plan Highstreet/ Store DiscountsThe following content displays a map of the job's location. (C) OpenStreetMap contributors Site Manager Salary Excellent Salary and Benefits Package Frequency Monthly Job Reference gleeson/TP/8939/4553 Contract Type Permanent Closing Date No expiry date Job Category Build Regional Office Nottingham Location Fishtoft, United Kingdom Posted on 16 March, 2026
Apr 25, 2026
Full time
# Site Manager Job IntroductionIf you are Passionate about what we do here at Gleeson and are considering a new challenge, we have a great opportunity for an experienced Site Manager to join our Construction team, managing the onsite team, working with external partners and subcontractors whilst working collaboratively with our onsite Sales team.To be considered for this role you will share our Gleeson Values of being Passionate, Collaborative and Respectful along with having previous experience as a Site Manager working on high volume new build housing developments. Main Responsibilities: We're looking for proactive people who genuinely believe in what we're doing, building homes, changing lives. Collaborative leaders, who positively influence teams, who can strongly communicate across departments, on and offsite. You'd reinforce directions set out by the Contracts manager and Construction Director, helping deliver the development safely, and on schedule - we need people who lead by example. The role includes: Managing the development to maintain and deliver the build programme in accordance with budgets and forecasts. Ensuring that the final product is to Gleeson Homes standard Full responsibility and control of all site staff and sub-contractors including labour only groundworkers/contractors , ensuring that all employees comply with our Health and Safety standards Liaison with head office, NHBC and local authority departments Timely ordering of materials ensuring the build programme can be achieved Ensure all NHBC inspections are carried out as required Carry out hand over inspection of properties to the customers in accordance with our customer care procedures Complete as soon as practicably possible any customer care defects raised in conjunction with our customer care team Actively encourage a philosophy of safety, progress, quality and innovation The Ideal Candidate: Previous experiences as a Site Manager working on high volume new build housing development. Must have extensive knowledge and experience of managing labour only groundworkers/contractors . Full UK driving licence Excellent knowledge of construction build programmes Strong commercial awareness Comprehensive knowledge of construction processes Experience of successfully achieving customer service requirements Awareness of codes of practice that impact on Construction matters e.g. NHBC, Building Regs, etc. It is mandatory that you are able to use Zutec and Digital plot books Qualifications & Training: SMSTS Qualification CSCS Card First Aid Fire Marshall Scaffolding Please note, we will ask you to bring your qualifications to the interview stage so please ensure you have evidence prepared. Benefits: Generous holiday entitlement of 26 days per annum + bank holidays Choice of company car/ car allowance Discretionary Bonus Scheme Holiday Buy Back Scheme Company Pension Scheme Private Medical Insurance Scheme Healthshield membership Life Assurance Scheme Share Purchase Plan Highstreet/ Store DiscountsThe following content displays a map of the job's location. (C) OpenStreetMap contributors Site Manager Salary Excellent Salary and Benefits Package Frequency Monthly Job Reference gleeson/TP/8939/4553 Contract Type Permanent Closing Date No expiry date Job Category Build Regional Office Nottingham Location Fishtoft, United Kingdom Posted on 16 March, 2026
Senior Digital Performance Marketing Manager, OnTheMarket - London Job Description CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. It is included in the S&P 500 Index and the NASDAQ 100. CoStar Group is on a mission to digitise the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. The company has over 35 years of experience and continues to innovate to deliver a world class user experience through superior content, imagery, design and functionality. In December 2023, CoStar Group purchased OnTheMarket (OTM) with the intention of developing this established brand into the UK's number one residential property portal. Role Description Join our fast paced marketing team in a senior role where you'll work with multimillion pound budgets to drive key digital performance goals. Responsibilities Create and deliver effective paid marketing strategies working to budgets and goals. Optimise campaigns to improve performance across search, programmatic and social channels. Produce regular reports with key stats, campaign analysis and clear actionable takeaways. Hands on management of paid campaigns, to drive lead generation. Oversee the management of social media and retargeting campaigns. Monitor ad performance, adjust targeting parameters, budgets, and ad creatives based on campaign objectives and performance metrics. Implement strategies to optimise conversion rates. Utilise data analytics and metrics to measure and monitor the performance of marketing initiatives, making data driven decisions. Conduct keyword research, ad copywriting, ad group structuring, and ad extensions implementation to maximise campaign performance and relevance. Implement A/B testing methodologies for ad creatives, landing pages, and ad placements to optimise click through rates (CTR), conversion rates, and return on ad spend (ROAS). Monitor campaign performance metrics such as CPC, CPA, conversion rates, impression share, quality score, and ad position. Plan and optimise budgets regularly to achieve company targets. Lead on other digital focused projects and initiatives as required by the business. Manage, coach and develop three marketing executives. Qualifications Educated to degree level or equivalent experience. Understands tracking and attribution methodologies for digital marketing. Proven experience managing end to end paid media campaigns across platforms such as Google, Bing Ads and social media advertising platforms (Meta Ads, etc.). Hands on experience with campaign setup, optimisation, budget management, bid strategies, and performance tracking for lead generation, conversion optimisation, and ROI driven results. Comprehensive understanding of digital marketing principles, strategies and tactics including paid social media, PPC advertising, SEM, display advertising, remarketing and CRO. Knowledge of SEO principles, keyword research and integration of PPC and SEO strategies for improved search visibility and performance. Proficiency in analytics tools such as Google Analytics, Google Ads, Bing Ads, Meta Insights and data visualisation tools to track, measure and analyse PPC campaign performance metrics, KPIs and ROI. Ability to derive actionable insights from data analysis, identify optimisation opportunities, and make data driven decisions to improve campaign performance and efficiency. Experience in conducting keyword research, keyword analysis and competitor analysis to identify high performing keywords, negative keywords and long tail keywords for paid media campaigns. Strong copywriting skills to create compelling ad copy, ad headlines, ad descriptions and ad extensions that drive clicks, conversions and engagement. Strong analytical and problem solving skills to identify campaign performance issues, troubleshoot technical issues and implement solutions for optimisation and ROI improvement. Excellent communication skills to effectively communicate paid media strategies, campaign performance insights and optimisation recommendations to stakeholders, marketing teams and senior management. Ability to collaborate with cross functional teams including marketing, sales, product owners, designers and developers to align campaigns with overall marketing initiatives and business objectives. Benefits Working at CoStar Group means you'll enjoy a culture of collaboration and innovation. Other perks include full private medical cover, dental cover, life assurance and member rewards, 28 days annual leave, a competitive pension, season ticket loans, enhanced maternity and paternity pay and much more. Equal Employment Opportunity CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug free workplace and perform pre employment substance abuse testing. We recognise the positive value of diversity and promote equality. Applications are welcome from all backgrounds, including women, disabled and BAME candidates, and people of all ages, sexual orientations, nationalities, religions and beliefs.
Apr 25, 2026
Full time
Senior Digital Performance Marketing Manager, OnTheMarket - London Job Description CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. It is included in the S&P 500 Index and the NASDAQ 100. CoStar Group is on a mission to digitise the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. The company has over 35 years of experience and continues to innovate to deliver a world class user experience through superior content, imagery, design and functionality. In December 2023, CoStar Group purchased OnTheMarket (OTM) with the intention of developing this established brand into the UK's number one residential property portal. Role Description Join our fast paced marketing team in a senior role where you'll work with multimillion pound budgets to drive key digital performance goals. Responsibilities Create and deliver effective paid marketing strategies working to budgets and goals. Optimise campaigns to improve performance across search, programmatic and social channels. Produce regular reports with key stats, campaign analysis and clear actionable takeaways. Hands on management of paid campaigns, to drive lead generation. Oversee the management of social media and retargeting campaigns. Monitor ad performance, adjust targeting parameters, budgets, and ad creatives based on campaign objectives and performance metrics. Implement strategies to optimise conversion rates. Utilise data analytics and metrics to measure and monitor the performance of marketing initiatives, making data driven decisions. Conduct keyword research, ad copywriting, ad group structuring, and ad extensions implementation to maximise campaign performance and relevance. Implement A/B testing methodologies for ad creatives, landing pages, and ad placements to optimise click through rates (CTR), conversion rates, and return on ad spend (ROAS). Monitor campaign performance metrics such as CPC, CPA, conversion rates, impression share, quality score, and ad position. Plan and optimise budgets regularly to achieve company targets. Lead on other digital focused projects and initiatives as required by the business. Manage, coach and develop three marketing executives. Qualifications Educated to degree level or equivalent experience. Understands tracking and attribution methodologies for digital marketing. Proven experience managing end to end paid media campaigns across platforms such as Google, Bing Ads and social media advertising platforms (Meta Ads, etc.). Hands on experience with campaign setup, optimisation, budget management, bid strategies, and performance tracking for lead generation, conversion optimisation, and ROI driven results. Comprehensive understanding of digital marketing principles, strategies and tactics including paid social media, PPC advertising, SEM, display advertising, remarketing and CRO. Knowledge of SEO principles, keyword research and integration of PPC and SEO strategies for improved search visibility and performance. Proficiency in analytics tools such as Google Analytics, Google Ads, Bing Ads, Meta Insights and data visualisation tools to track, measure and analyse PPC campaign performance metrics, KPIs and ROI. Ability to derive actionable insights from data analysis, identify optimisation opportunities, and make data driven decisions to improve campaign performance and efficiency. Experience in conducting keyword research, keyword analysis and competitor analysis to identify high performing keywords, negative keywords and long tail keywords for paid media campaigns. Strong copywriting skills to create compelling ad copy, ad headlines, ad descriptions and ad extensions that drive clicks, conversions and engagement. Strong analytical and problem solving skills to identify campaign performance issues, troubleshoot technical issues and implement solutions for optimisation and ROI improvement. Excellent communication skills to effectively communicate paid media strategies, campaign performance insights and optimisation recommendations to stakeholders, marketing teams and senior management. Ability to collaborate with cross functional teams including marketing, sales, product owners, designers and developers to align campaigns with overall marketing initiatives and business objectives. Benefits Working at CoStar Group means you'll enjoy a culture of collaboration and innovation. Other perks include full private medical cover, dental cover, life assurance and member rewards, 28 days annual leave, a competitive pension, season ticket loans, enhanced maternity and paternity pay and much more. Equal Employment Opportunity CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug free workplace and perform pre employment substance abuse testing. We recognise the positive value of diversity and promote equality. Applications are welcome from all backgrounds, including women, disabled and BAME candidates, and people of all ages, sexual orientations, nationalities, religions and beliefs.
An exciting opportunity to play a central role in campaigns and communications that secure funding to help young people to thrive. At a time of real growth for our charity, we are looking for a Campaigns & Communications Manager to join our team. You will plan and deliver two major annual appeals, grow our monthly donor programme, and create compelling communications that deepen supporter engagement and reflect the integrity of our work with young people. What is Jamie's Farm? Jamie's Farm is a charity that supports young people by combining therapeutic work, farming, and purposeful activities to help them thrive. Through residential visits to our working farms, we provide a nurturing environment where young people can reflect, build confidence, and develop the resilience they need to overcome personal challenges. As part of the dynamic HQ team we offer a beautiful and unique supportive working environment, a competitive salary, and the opportunity to be part of a team that is passionate about making a real difference. More about the role : As Campaigns & Communications Manager you will plan, coordinate and deliver campaigns that engage supporters and drive income. You will develop email journeys, digital content and supporter pathways that grow our monthly donor programme into a sustainable income stream. Alongside this, you will lead the creation of high-quality fundraising communications - from donor updates and impact stories to campaign collateral and web content - ensuring all storytelling is ethical, warm and true to who we are. Location : Jamie's Farm Bath (HQ) preferred but other Jamie's Farm locations considered (London, Lewes, Hereford, Monmouth, Skipton) About you : We are looking for someone with proven experience delivering multi-channel campaigns that drive income - whether through fundraising appeals, matched funding campaigns, or other income-generating programmes. You will also have experience growing an individual giving, monthly donor or membership programme. You will be an exceptional copywriter, able to communicate impact with clarity and warmth, and understand the importance of representing young people responsibly and with dignity. A confident project manager, you are highly organised and able to juggle multiple deadlines, coordinate stakeholders and keep campaigns on track. You are comfortable using data and insight to optimise performance, and bring a proactive, solutions-focused mindset to everything you do. This role could suit someone with broader marketing and communications experience including income generating campaigns, who is interested in applying their skills in a fundraising/nonprofit context. Please see the full job description, desired experience and employee benefits by exploring our recruitment pack below. Don't meet every single requirement? We'd still love to hear from you - your unique skills and experience could be just what we're looking for. How to Apply: Please read through the full recruitment pack and return both a completed application form and equal opportunities form to . All this information is also available on our website at . We look forward to hearing from you.
Apr 25, 2026
Full time
An exciting opportunity to play a central role in campaigns and communications that secure funding to help young people to thrive. At a time of real growth for our charity, we are looking for a Campaigns & Communications Manager to join our team. You will plan and deliver two major annual appeals, grow our monthly donor programme, and create compelling communications that deepen supporter engagement and reflect the integrity of our work with young people. What is Jamie's Farm? Jamie's Farm is a charity that supports young people by combining therapeutic work, farming, and purposeful activities to help them thrive. Through residential visits to our working farms, we provide a nurturing environment where young people can reflect, build confidence, and develop the resilience they need to overcome personal challenges. As part of the dynamic HQ team we offer a beautiful and unique supportive working environment, a competitive salary, and the opportunity to be part of a team that is passionate about making a real difference. More about the role : As Campaigns & Communications Manager you will plan, coordinate and deliver campaigns that engage supporters and drive income. You will develop email journeys, digital content and supporter pathways that grow our monthly donor programme into a sustainable income stream. Alongside this, you will lead the creation of high-quality fundraising communications - from donor updates and impact stories to campaign collateral and web content - ensuring all storytelling is ethical, warm and true to who we are. Location : Jamie's Farm Bath (HQ) preferred but other Jamie's Farm locations considered (London, Lewes, Hereford, Monmouth, Skipton) About you : We are looking for someone with proven experience delivering multi-channel campaigns that drive income - whether through fundraising appeals, matched funding campaigns, or other income-generating programmes. You will also have experience growing an individual giving, monthly donor or membership programme. You will be an exceptional copywriter, able to communicate impact with clarity and warmth, and understand the importance of representing young people responsibly and with dignity. A confident project manager, you are highly organised and able to juggle multiple deadlines, coordinate stakeholders and keep campaigns on track. You are comfortable using data and insight to optimise performance, and bring a proactive, solutions-focused mindset to everything you do. This role could suit someone with broader marketing and communications experience including income generating campaigns, who is interested in applying their skills in a fundraising/nonprofit context. Please see the full job description, desired experience and employee benefits by exploring our recruitment pack below. Don't meet every single requirement? We'd still love to hear from you - your unique skills and experience could be just what we're looking for. How to Apply: Please read through the full recruitment pack and return both a completed application form and equal opportunities form to . All this information is also available on our website at . We look forward to hearing from you.
EasyWebRecruitment.com
High Wycombe, Buckinghamshire
Our client exists to give everybody within their community the best chance of surviving and recovering from an emergency. They are here for you and your loved ones. Whoever you are. Wherever and whenever you need them. In Berkshire, Buckinghamshire, and Oxfordshire. What they are looking for: They're looking for a passionate and driven Design and Multimedia Assistant to join their growing Engagement team and work closely with their Design and Multimedia Content Manager. This is an exciting opportunity for someone who wants to make a real impact by helping to shape and deliver compelling communications that champion their lifesaving work. Your role You ll play a key part in bringing their brand to life across digital and print channels. From supporting campaign delivery to managing their multimedia library, you ll ensure their visual identity is applied consistently and creatively. You ll also work closely with colleagues across the organisation, helping them communicate effectively and confidently through strong design and multimedia content You ll be responsible for: Creating design and multimedia assets for campaigns and day to day briefs, ensuring everything aligns with their brand Supporting colleagues to apply brand guidelines and contributing to resources that keep their visual identity consistent Managing their Digital Asset Management System and photo archive, including accurate tagging and consent records Assisting with photography needs, coordinating external creatives, and collaborating on reels and graphic content Providing wider support to the Communications team through planning, admin tasks, and championing their brand Representing the charity at events and supporting additional projects as needed, including occasional out of hours work About you You re a creative thinker with a keen eye for detail and a passion for visual storytelling. You enjoy working collaboratively, juggling multiple projects, and bringing ideas to life through engaging design and multimedia content. You re organised, proactive, and excited by the opportunity to support a mission driven charity making a real difference. They're looking for someone who: Has experience using Adobe Creative Suite to produce high quality design and multimedia assets Brings creativity and originality to visual content across digital and print channels Has strong organisational skills and can manage multiple deadlines with confidence Communicates clearly and works well with colleagues across different teams Is comfortable maintaining systems and processes, including digital asset libraries and consent records Is eager to learn, develop, and contribute to a supportive and collaborative Communications team Is passionate about using design to support meaningful, impactful work Why join them? You ll be part of a dynamic, compassionate, and forward-thinking organisation. They're proud of their culture, collaborative, inclusive, and committed to personal development. They care deeply about the wellbeing of their team and offer flexible working arrangements to support a healthy work-life balance. If this role sounds like it s for you, they would love you to apply! In return they offer a competitive salary and great staff benefits such as. 25 Days holiday / 187.5 Hours Holiday Hybrid Working (minimum 2 days in office) Holiday Trading Free annual Flu Vaccination Blue Light Card (Option to purchase) Employee Assistance Programme Company Pension Scheme Simply Health Medical cash back scheme Disability Confident Employer Their values They live by their values every day: They care no matter what for their patients, their families, and each other. They go above and beyond in the care they provide and the work they do. They do the right thing in how they act and the decisions they make. Together they are who they are because together, they save lives. Diversity and inclusion They're committed to building a diverse and inclusive workforce that reflects the communities they serve. They welcome applications from all backgrounds and are especially keen to hear from candidates who feel underrepresented in the charity sector. Safeguarding They follow robust recruitment and safeguarding practices to ensure the safety and wellbeing of their staff, volunteers, and the people they support. Relevant checks (e.g. DBS) will be carried out where appropriate. How to apply To apply, please complete their online application form and tell them why you re excited about this opportunity and how your experience aligns with the role. You must have the right to work in the UK, as they are unable to offer sponsorship. Vacancy Closing Date: 7 May 2026 This post may close early due to high numbers of applications, so you are advised to apply promptly Our client is a Disability Confident employer. They are committed to discussing and implementing adjustments to support you during your application process and beyond. REF-
Apr 25, 2026
Full time
Our client exists to give everybody within their community the best chance of surviving and recovering from an emergency. They are here for you and your loved ones. Whoever you are. Wherever and whenever you need them. In Berkshire, Buckinghamshire, and Oxfordshire. What they are looking for: They're looking for a passionate and driven Design and Multimedia Assistant to join their growing Engagement team and work closely with their Design and Multimedia Content Manager. This is an exciting opportunity for someone who wants to make a real impact by helping to shape and deliver compelling communications that champion their lifesaving work. Your role You ll play a key part in bringing their brand to life across digital and print channels. From supporting campaign delivery to managing their multimedia library, you ll ensure their visual identity is applied consistently and creatively. You ll also work closely with colleagues across the organisation, helping them communicate effectively and confidently through strong design and multimedia content You ll be responsible for: Creating design and multimedia assets for campaigns and day to day briefs, ensuring everything aligns with their brand Supporting colleagues to apply brand guidelines and contributing to resources that keep their visual identity consistent Managing their Digital Asset Management System and photo archive, including accurate tagging and consent records Assisting with photography needs, coordinating external creatives, and collaborating on reels and graphic content Providing wider support to the Communications team through planning, admin tasks, and championing their brand Representing the charity at events and supporting additional projects as needed, including occasional out of hours work About you You re a creative thinker with a keen eye for detail and a passion for visual storytelling. You enjoy working collaboratively, juggling multiple projects, and bringing ideas to life through engaging design and multimedia content. You re organised, proactive, and excited by the opportunity to support a mission driven charity making a real difference. They're looking for someone who: Has experience using Adobe Creative Suite to produce high quality design and multimedia assets Brings creativity and originality to visual content across digital and print channels Has strong organisational skills and can manage multiple deadlines with confidence Communicates clearly and works well with colleagues across different teams Is comfortable maintaining systems and processes, including digital asset libraries and consent records Is eager to learn, develop, and contribute to a supportive and collaborative Communications team Is passionate about using design to support meaningful, impactful work Why join them? You ll be part of a dynamic, compassionate, and forward-thinking organisation. They're proud of their culture, collaborative, inclusive, and committed to personal development. They care deeply about the wellbeing of their team and offer flexible working arrangements to support a healthy work-life balance. If this role sounds like it s for you, they would love you to apply! In return they offer a competitive salary and great staff benefits such as. 25 Days holiday / 187.5 Hours Holiday Hybrid Working (minimum 2 days in office) Holiday Trading Free annual Flu Vaccination Blue Light Card (Option to purchase) Employee Assistance Programme Company Pension Scheme Simply Health Medical cash back scheme Disability Confident Employer Their values They live by their values every day: They care no matter what for their patients, their families, and each other. They go above and beyond in the care they provide and the work they do. They do the right thing in how they act and the decisions they make. Together they are who they are because together, they save lives. Diversity and inclusion They're committed to building a diverse and inclusive workforce that reflects the communities they serve. They welcome applications from all backgrounds and are especially keen to hear from candidates who feel underrepresented in the charity sector. Safeguarding They follow robust recruitment and safeguarding practices to ensure the safety and wellbeing of their staff, volunteers, and the people they support. Relevant checks (e.g. DBS) will be carried out where appropriate. How to apply To apply, please complete their online application form and tell them why you re excited about this opportunity and how your experience aligns with the role. You must have the right to work in the UK, as they are unable to offer sponsorship. Vacancy Closing Date: 7 May 2026 This post may close early due to high numbers of applications, so you are advised to apply promptly Our client is a Disability Confident employer. They are committed to discussing and implementing adjustments to support you during your application process and beyond. REF-
Merrifield Consultants is delighted to be partnering with a well-established professional membership body to recruit a Digital Channels Manager at an exciting point in its digital development. About the Organisation This is a respected chartered institution providing qualifications, training, events and thought leadership to a large community of professionals. The organisation's website and member portal are central to how it serves its membership, built on Umbraco and integrated with Microsoft Dynamics 365 (BlueCRM). The Role - Digital Channels Manager The Digital Channels Manager will be responsible for the organisation's website, CMS, social media, SEO and analytics, managing two direct reports and working closely with the Head of Marketing and Digital and the Campaigns Manager. Salary and contract: 45,000 per annum Permanent and full time. 2 days per week in the office in Central London. Main responsibilities Website management and development, including user journeys, performance, security and compliance Managing the CMS (currently Umbraco), including workflows, access, training and content quality Managing relationships with external web and CRM development partners Developing and delivering an SEO strategy, overseeing the Digital Executive and Content Editor Monitoring and reporting on digital analytics using GA4, Google Tag Manager and Power BI Supporting paid media activity in collaboration with the Campaigns Manager Devising and supporting delivery of the social media plan, including video and podcast content Managing two direct reports What you need Experience managing a website within a membership body, professional association or similar organisation where the website integrates with a CRM or membership database Experience working with Umbraco or a comparable CMS at an administrative level Familiarity with Microsoft Dynamics 365, ideally in a membership context such as BlueCRM Good working knowledge of GA4 and Google Tag Manager A sound understanding of SEO Experience managing a small team If you are an experienced digital professional looking to take real ownership within a well-regarded membership organisation, please do get in touch. For more information or to apply, please contact Akash Mahmud at Merrifield Consultants. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
Apr 25, 2026
Full time
Merrifield Consultants is delighted to be partnering with a well-established professional membership body to recruit a Digital Channels Manager at an exciting point in its digital development. About the Organisation This is a respected chartered institution providing qualifications, training, events and thought leadership to a large community of professionals. The organisation's website and member portal are central to how it serves its membership, built on Umbraco and integrated with Microsoft Dynamics 365 (BlueCRM). The Role - Digital Channels Manager The Digital Channels Manager will be responsible for the organisation's website, CMS, social media, SEO and analytics, managing two direct reports and working closely with the Head of Marketing and Digital and the Campaigns Manager. Salary and contract: 45,000 per annum Permanent and full time. 2 days per week in the office in Central London. Main responsibilities Website management and development, including user journeys, performance, security and compliance Managing the CMS (currently Umbraco), including workflows, access, training and content quality Managing relationships with external web and CRM development partners Developing and delivering an SEO strategy, overseeing the Digital Executive and Content Editor Monitoring and reporting on digital analytics using GA4, Google Tag Manager and Power BI Supporting paid media activity in collaboration with the Campaigns Manager Devising and supporting delivery of the social media plan, including video and podcast content Managing two direct reports What you need Experience managing a website within a membership body, professional association or similar organisation where the website integrates with a CRM or membership database Experience working with Umbraco or a comparable CMS at an administrative level Familiarity with Microsoft Dynamics 365, ideally in a membership context such as BlueCRM Good working knowledge of GA4 and Google Tag Manager A sound understanding of SEO Experience managing a small team If you are an experienced digital professional looking to take real ownership within a well-regarded membership organisation, please do get in touch. For more information or to apply, please contact Akash Mahmud at Merrifield Consultants. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
The role We re seeking a Senior Digital Manager to join our fantastic award winning Engagement, Marketing and Communications team. We are at an exciting period of growth at Pancreatic Cancer UK with some exciting projects planned. We need someone to: Provide strategic digital leadership and implement our digital roadmap and report on digital developments across the organisation. Take overall responsibility for the effective running of the charity s digital function, including the maintenance, development and growth of our digital channels and platforms to meet our audience s needs and department goals and KPIs. Lead digital transformation within the organisation by proactively identifying and responding to emerging trends and technologies (with a particular focus on AI), horizon scanning and future-proofing our digital channels to ensure we are in the strongest possible position to respond to future changes. About You Experience of overseeing the smooth-running of the digital function within an organisation and providing ongoing digital support to internal teams. Experience of leading, developing and line-managing a small team Experience of developing and implementing digital strategies across all channels: SEO/GEO, SEM, content marketing, owned social, paid social, PPC, email marketing. Experience of analysing performance data and optimising activity. Experience of managing suppliers e.g. website agency, designers, paid advertising agency. If this sounds like you we d love to hear from you! About working for us This is a fast-paced organisation that is committed to making a difference. Being a part of our team is being part of a thriving, positive, dynamic, successful, and welcoming community that is making an impact. We will support you and develop you should you wish this, and you get the opportunity to be involved in activities outside the scope of your immediate role. We care about your health and well-being and your work-life balance, and you will feel that your contribution is valued and matters. About us We are Pancreatic Cancer UK. We go above and beyond for everyone affected by this disease. Right now, half of people with pancreatic cancer die within three months of diagnosis. Families are left with only hope to hold onto. They need more. So we do more. We bring more break throughs through research, more change through campaigning and more support through our expert nurses. We make more noise because people have gone unheard. We are relentless because the disease is ruthless. We care more because people feel forgotten. Because people with pancreatic cancer need more than hope. Underpinning this vision are our three values: Courage Compassion Community We cannot achieve our vision without employing people who are committed to our vision, strategy, and values. At Pancreatic Cancer UK (PCUK) our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported. We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices. We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and background. We can think of no better way to do this than by making sure this role fully represents our intent; therefore, we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector. Safeguarding PCUK is committed to safe and fair recruitment processes that safeguard and protect those we work with, support and serve. We make sure all our staff are selected, vetted (DBS/Criminal record checks where appropriate), trained, and supervised fairly and to a high standard so that they can provide safe, effective and compassionate care. Where we work with volunteers, we extend the same support in order to ensure that they are working within our ethos and standards. Hybrid-working: Our London office is a place to connect, collaborate and celebrate with colleagues, we recognise that flexibility around where you work is just as important. We are currently working hybrid with a minimum of 2-3 days in the office. This is an office-based role where you may be required to be in the office more frequently to attend activities and meetings depending on the needs of the role. How to apply You can download the Job Description and Person Specification for full details of the role (The job description is on our website's advert). If you have any questions about this role that we ve not answered, please get in touch with James Barker (contact details are on our website's advert) To apply, please complete the online application form, setting out why you are interested in the role and how you meet the person specification criteria. This information will be used to select candidates for interviews. You will need to have the right to work in the UK as we are not able to provide sponsorship for this role. Please note that interviews will be held remotely on 21, 22, 26 May 2026 and second interview will include a presentation and will be held on 1 to 3 June. No agencies/sales call please as a charity we work hard to keep our costs down and therefore will not be engaging agencies to support this recruitment.
Apr 24, 2026
Full time
The role We re seeking a Senior Digital Manager to join our fantastic award winning Engagement, Marketing and Communications team. We are at an exciting period of growth at Pancreatic Cancer UK with some exciting projects planned. We need someone to: Provide strategic digital leadership and implement our digital roadmap and report on digital developments across the organisation. Take overall responsibility for the effective running of the charity s digital function, including the maintenance, development and growth of our digital channels and platforms to meet our audience s needs and department goals and KPIs. Lead digital transformation within the organisation by proactively identifying and responding to emerging trends and technologies (with a particular focus on AI), horizon scanning and future-proofing our digital channels to ensure we are in the strongest possible position to respond to future changes. About You Experience of overseeing the smooth-running of the digital function within an organisation and providing ongoing digital support to internal teams. Experience of leading, developing and line-managing a small team Experience of developing and implementing digital strategies across all channels: SEO/GEO, SEM, content marketing, owned social, paid social, PPC, email marketing. Experience of analysing performance data and optimising activity. Experience of managing suppliers e.g. website agency, designers, paid advertising agency. If this sounds like you we d love to hear from you! About working for us This is a fast-paced organisation that is committed to making a difference. Being a part of our team is being part of a thriving, positive, dynamic, successful, and welcoming community that is making an impact. We will support you and develop you should you wish this, and you get the opportunity to be involved in activities outside the scope of your immediate role. We care about your health and well-being and your work-life balance, and you will feel that your contribution is valued and matters. About us We are Pancreatic Cancer UK. We go above and beyond for everyone affected by this disease. Right now, half of people with pancreatic cancer die within three months of diagnosis. Families are left with only hope to hold onto. They need more. So we do more. We bring more break throughs through research, more change through campaigning and more support through our expert nurses. We make more noise because people have gone unheard. We are relentless because the disease is ruthless. We care more because people feel forgotten. Because people with pancreatic cancer need more than hope. Underpinning this vision are our three values: Courage Compassion Community We cannot achieve our vision without employing people who are committed to our vision, strategy, and values. At Pancreatic Cancer UK (PCUK) our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported. We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices. We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and background. We can think of no better way to do this than by making sure this role fully represents our intent; therefore, we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector. Safeguarding PCUK is committed to safe and fair recruitment processes that safeguard and protect those we work with, support and serve. We make sure all our staff are selected, vetted (DBS/Criminal record checks where appropriate), trained, and supervised fairly and to a high standard so that they can provide safe, effective and compassionate care. Where we work with volunteers, we extend the same support in order to ensure that they are working within our ethos and standards. Hybrid-working: Our London office is a place to connect, collaborate and celebrate with colleagues, we recognise that flexibility around where you work is just as important. We are currently working hybrid with a minimum of 2-3 days in the office. This is an office-based role where you may be required to be in the office more frequently to attend activities and meetings depending on the needs of the role. How to apply You can download the Job Description and Person Specification for full details of the role (The job description is on our website's advert). If you have any questions about this role that we ve not answered, please get in touch with James Barker (contact details are on our website's advert) To apply, please complete the online application form, setting out why you are interested in the role and how you meet the person specification criteria. This information will be used to select candidates for interviews. You will need to have the right to work in the UK as we are not able to provide sponsorship for this role. Please note that interviews will be held remotely on 21, 22, 26 May 2026 and second interview will include a presentation and will be held on 1 to 3 June. No agencies/sales call please as a charity we work hard to keep our costs down and therefore will not be engaging agencies to support this recruitment.
