The Opportunity We re looking for an experienced Manufacturing Planning Manager to play a key role in a major SAP S/4HANA transformation programme within the Defence sector. This is a high-impact position where you will act as the UK Subject Matter Expert for Planning & Control within Manufacturing. You will help define, validate, and implement future-state SAP S/4HANA processes while ensuring business continuity throughout the transformation. This role sits at the heart of manufacturing operations and digital transformation offering real influence over how planning and execution processes operate long-term. What You ll Be Doing Leading the definition and validation of future-state SAP S/4HANA Planning & Control processes Reviewing and signing off detailed process design documentation Driving harmonisation of manufacturing planning processes across international teams Leading system testing activities within your functional area Supporting data migration and data cleansing activities Working closely with change and training leads to support adoption Engaging senior stakeholders across UK and European sites Ensuring continuity of manufacturing planning operations during system transition What We re Looking For Strong experience using SAP ERP in a manufacturing environment (Planning & Control focus) Deep understanding of manufacturing planning processes (MRP, production planning, execution control) Experience in SAP S/4HANA programmes or ERP transformations Confident stakeholder manager, comfortable in multinational environments Strong analytical and problem-solving skills British Citizenship required Must be ok with monthly international travel What s On Offer Competitive salary Performance bonus (up to 20%) Strong pension contribution Hybrid working model Long-term involvement in a major digital transformation programme This is an excellent opportunity for a Manufacturing Planning professional with strong SAP expertise who wants to shape the future of manufacturing systems within a complex, engineering-led defence organisation. Please reach out for an exploratory conversation to find out more details about the opportunity.
Apr 27, 2026
Full time
The Opportunity We re looking for an experienced Manufacturing Planning Manager to play a key role in a major SAP S/4HANA transformation programme within the Defence sector. This is a high-impact position where you will act as the UK Subject Matter Expert for Planning & Control within Manufacturing. You will help define, validate, and implement future-state SAP S/4HANA processes while ensuring business continuity throughout the transformation. This role sits at the heart of manufacturing operations and digital transformation offering real influence over how planning and execution processes operate long-term. What You ll Be Doing Leading the definition and validation of future-state SAP S/4HANA Planning & Control processes Reviewing and signing off detailed process design documentation Driving harmonisation of manufacturing planning processes across international teams Leading system testing activities within your functional area Supporting data migration and data cleansing activities Working closely with change and training leads to support adoption Engaging senior stakeholders across UK and European sites Ensuring continuity of manufacturing planning operations during system transition What We re Looking For Strong experience using SAP ERP in a manufacturing environment (Planning & Control focus) Deep understanding of manufacturing planning processes (MRP, production planning, execution control) Experience in SAP S/4HANA programmes or ERP transformations Confident stakeholder manager, comfortable in multinational environments Strong analytical and problem-solving skills British Citizenship required Must be ok with monthly international travel What s On Offer Competitive salary Performance bonus (up to 20%) Strong pension contribution Hybrid working model Long-term involvement in a major digital transformation programme This is an excellent opportunity for a Manufacturing Planning professional with strong SAP expertise who wants to shape the future of manufacturing systems within a complex, engineering-led defence organisation. Please reach out for an exploratory conversation to find out more details about the opportunity.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you'll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 27, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you'll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Join our HR team and provide comprehensive, expert, and hands on HR support to key stakeholders within our capabilities and functions. Applying expertise and knowledge via coaching and advice, this 18 month FTC role will foster a high performance culture and enable our people agenda. Reporting into the Head of UK People Partnering, this role will also work alongside colleagues in our HR People Partnering team (locally and globally), HR Operations team and PAs Centre of Excellence (CoE). This is an exciting opportunity to Partner with PA's Digital and Data team in the UK. Hybrid working - be in the office or on client site a minimum of 2 days per week. Actual time will vary by role or assignment. The People Partner will: Partner with your business areas to develop and implement their people agenda, ensuring alignment with the global people strategy and drawing on expertise from PAs HR CoEs. Enable a high-performance culture through strong performance management and talent development, drawing on expertise from PAs CoEs. Work alongside PAs ER and Policy Specialist on ER cases, ensuring the right interventions are put in place. Work with and coach leads and line managers to develop and optimise people management capability, supported by PAs CoEs. Contribute to the continuous improvement of our business partnering processes and policies. Coach leads and line managers and their people to ensure effective delivery of our cyclical processes including Mid, YE and promotion processes. Work alongside colleagues from across the HR community and contribute to strategic and operational HR projects (local, national and global). Utilise people data to provide insights, drive best practice and enable innovative solutions. Champion PAs values and the behaviours we expect of each other. Qualifications A passion and commitment to providing the highest quality service to your client areas in a collaborative manner. Consistently collaborates with and supports HR colleagues to provide an exceptional service to our clients. Commercially astute, you consider the financial and legal impact/risk of all decisions. Well networked with a strong understanding of the organisation structure, its intersections and relationships. You are able to challenge and influence where necessary to ensure the right decisions are made. Excellent interpersonal and communication skills which enable you to engage and influence senior stakeholders. The ability to analyse a complex problem through an evidence based approach, producing compelling insights and recommendations to a client problem. You understand when it is appropriate to escalatate a problem and seek additional advice. Strong prioritisation skills, balancing constant reactive demands with a proactive approach. You will have personal experience and understanding of working with clients within a consultancy and/or professional services environment, ideally having worked with a digital/data driven client group. Degree & CIPD qualified, strong working knowledge of HR best practice and UK employment law. Security and Background Checks Please be aware that some of our UK roles at PA Consulting require a UK security clearance. All PA people are required to undergo background checks and to achieve the Baseline Personnel Security Standard; some UK roles also require higher levels of National Security Vetting, where applicants must have at least 5 years of continuous residency in the UK. We therefore ask that you only apply if you meet the residency requirements (i.e., you are a British citizen or have been resident in the UK for the past 5 years), as this is the prerequisite for a security clearance. If you're unsure about your eligibility, we encourage you to review the UK Government's guidance on security vetting before applying. Benefits Health and lifestyle perks accompanying private healthcare 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity based initiatives Annual performance based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) Equal Opportunity We're committed to advancing equality. We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status, or any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Adjustments or accommodations - should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on .
Apr 27, 2026
Full time
Join our HR team and provide comprehensive, expert, and hands on HR support to key stakeholders within our capabilities and functions. Applying expertise and knowledge via coaching and advice, this 18 month FTC role will foster a high performance culture and enable our people agenda. Reporting into the Head of UK People Partnering, this role will also work alongside colleagues in our HR People Partnering team (locally and globally), HR Operations team and PAs Centre of Excellence (CoE). This is an exciting opportunity to Partner with PA's Digital and Data team in the UK. Hybrid working - be in the office or on client site a minimum of 2 days per week. Actual time will vary by role or assignment. The People Partner will: Partner with your business areas to develop and implement their people agenda, ensuring alignment with the global people strategy and drawing on expertise from PAs HR CoEs. Enable a high-performance culture through strong performance management and talent development, drawing on expertise from PAs CoEs. Work alongside PAs ER and Policy Specialist on ER cases, ensuring the right interventions are put in place. Work with and coach leads and line managers to develop and optimise people management capability, supported by PAs CoEs. Contribute to the continuous improvement of our business partnering processes and policies. Coach leads and line managers and their people to ensure effective delivery of our cyclical processes including Mid, YE and promotion processes. Work alongside colleagues from across the HR community and contribute to strategic and operational HR projects (local, national and global). Utilise people data to provide insights, drive best practice and enable innovative solutions. Champion PAs values and the behaviours we expect of each other. Qualifications A passion and commitment to providing the highest quality service to your client areas in a collaborative manner. Consistently collaborates with and supports HR colleagues to provide an exceptional service to our clients. Commercially astute, you consider the financial and legal impact/risk of all decisions. Well networked with a strong understanding of the organisation structure, its intersections and relationships. You are able to challenge and influence where necessary to ensure the right decisions are made. Excellent interpersonal and communication skills which enable you to engage and influence senior stakeholders. The ability to analyse a complex problem through an evidence based approach, producing compelling insights and recommendations to a client problem. You understand when it is appropriate to escalatate a problem and seek additional advice. Strong prioritisation skills, balancing constant reactive demands with a proactive approach. You will have personal experience and understanding of working with clients within a consultancy and/or professional services environment, ideally having worked with a digital/data driven client group. Degree & CIPD qualified, strong working knowledge of HR best practice and UK employment law. Security and Background Checks Please be aware that some of our UK roles at PA Consulting require a UK security clearance. All PA people are required to undergo background checks and to achieve the Baseline Personnel Security Standard; some UK roles also require higher levels of National Security Vetting, where applicants must have at least 5 years of continuous residency in the UK. We therefore ask that you only apply if you meet the residency requirements (i.e., you are a British citizen or have been resident in the UK for the past 5 years), as this is the prerequisite for a security clearance. If you're unsure about your eligibility, we encourage you to review the UK Government's guidance on security vetting before applying. Benefits Health and lifestyle perks accompanying private healthcare 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity based initiatives Annual performance based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) Equal Opportunity We're committed to advancing equality. We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status, or any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Adjustments or accommodations - should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on .
Senior Software Developer Primary languages: Python, Ruby, TypeScript/Node.js, Java - you may be expected to move between them Infrastructure on AWS using serverless (Lambda, API Gateway, DynamoDB) and containerised patterns Terraform for infrastructure as code; GitHub Actions for CI/CD pipelines Strong emphasis on TDD, automated testing, pair programming, code review and version control Agile/multidisciplinary team environment - working alongside designers, product managers and user researchers Senior level: expected to provide technical leadership, mentor junior developers and scope complex work Assessed against the DDAT (Digital, Data and Technology) Capability Framework - worth reviewing before interview Emphasis on working openly, sharing knowledge across teams and contributing to the wider engineering community Daily code reviews ensuring standards align with the organisation's internal engineering guidelines Planning and scoping sprint work for the team, breaking down roadmap deliverables into technical tasks Pair programming with mid-level and junior developers, both to deliver features and to build team capability Building and maintaining automated tests as part of a continuous deployment pipeline Stakeholder relationship management - working with privacy, security, counter-fraud and other cross-government teams Contributing to or leading technical design discussions; evaluating approaches before committing to implementation Participating in the wider tech community - internal meetups, tech talks, and occasionally external conferences or blog posts Incrementally shipping code to production throughout the sprint, not in large releases
Apr 27, 2026
Contractor
Senior Software Developer Primary languages: Python, Ruby, TypeScript/Node.js, Java - you may be expected to move between them Infrastructure on AWS using serverless (Lambda, API Gateway, DynamoDB) and containerised patterns Terraform for infrastructure as code; GitHub Actions for CI/CD pipelines Strong emphasis on TDD, automated testing, pair programming, code review and version control Agile/multidisciplinary team environment - working alongside designers, product managers and user researchers Senior level: expected to provide technical leadership, mentor junior developers and scope complex work Assessed against the DDAT (Digital, Data and Technology) Capability Framework - worth reviewing before interview Emphasis on working openly, sharing knowledge across teams and contributing to the wider engineering community Daily code reviews ensuring standards align with the organisation's internal engineering guidelines Planning and scoping sprint work for the team, breaking down roadmap deliverables into technical tasks Pair programming with mid-level and junior developers, both to deliver features and to build team capability Building and maintaining automated tests as part of a continuous deployment pipeline Stakeholder relationship management - working with privacy, security, counter-fraud and other cross-government teams Contributing to or leading technical design discussions; evaluating approaches before committing to implementation Participating in the wider tech community - internal meetups, tech talks, and occasionally external conferences or blog posts Incrementally shipping code to production throughout the sprint, not in large releases
The Role We are looking for a high-calibre Lead Performance Analyst. This is a critical leadership role as we move through the Beta phase and prepare for a rigorous Service Standard Assessment (SSA). You will be the senior analytical voice within the product team, responsible for transforming complex data into a clear narrative that drives product prioritisation and satisfies Ministerial-level assurance requirements. Your mission is to move beyond simple reporting, you will embed a culture of data-led decision-making and ensure our performance framework is robust, transparent, and aligned with user outcomes. Core Technology Stack & Skills Adobe Analytics: Expert-level implementation and analysis. Digital UX Tools: Proficiency in Glassbox (or similar session replay/heatmapping tools). Power BI: Advanced capability in developing strategic and operational visualisations. Performance Methodologies: Deep understanding of GDS/Service Standard performance criteria (Completion, Satisfaction, Cost per Transaction, Digital Take-up). Key Responsibilities Strategic Leadership: Own and evolve the KPIs and success measures, acting as the senior voice in product forums and playback sessions. Service Standard Readiness: Provide assurance-ready evidence for SSA and Ministerial approval, ensuring all performance data is defensible and well-documented. Insight Generation: Turn multi-source data into actionable narratives for senior stakeholders, informing product design and roadmap prioritisation. Collaboration: Work closely with the Data Product Manager to co-ordinate Power BI developments and ensure data quality across the board. Mentorship: Coach and support analysts across the adjacent teams to raise the overall level of analytics maturity. Key Deliverables & Outputs You will be expected to deliver the end-to-end Performance Analytics baseline, including: Service Mapping & Audit: A full end-to-end journey map identifying priority "unhappy paths" and a comprehensive audit of current tracking vs. requirements. Performance Framework: A signed-off framework defining user outcomes, KPI definitions, and mandatory Service Standard metrics. The Measurement Stack: Implemented tracking for funnels, drop-offs, entry points, and CSAT integration. Reporting Ecosystem: A sustainable Power BI dashboard and a documented reporting rhythm for stakeholders. SSA Evidence Pack: An assessor-ready pack containing measurement plans, narratives, and publishing plans.
Apr 27, 2026
Contractor
The Role We are looking for a high-calibre Lead Performance Analyst. This is a critical leadership role as we move through the Beta phase and prepare for a rigorous Service Standard Assessment (SSA). You will be the senior analytical voice within the product team, responsible for transforming complex data into a clear narrative that drives product prioritisation and satisfies Ministerial-level assurance requirements. Your mission is to move beyond simple reporting, you will embed a culture of data-led decision-making and ensure our performance framework is robust, transparent, and aligned with user outcomes. Core Technology Stack & Skills Adobe Analytics: Expert-level implementation and analysis. Digital UX Tools: Proficiency in Glassbox (or similar session replay/heatmapping tools). Power BI: Advanced capability in developing strategic and operational visualisations. Performance Methodologies: Deep understanding of GDS/Service Standard performance criteria (Completion, Satisfaction, Cost per Transaction, Digital Take-up). Key Responsibilities Strategic Leadership: Own and evolve the KPIs and success measures, acting as the senior voice in product forums and playback sessions. Service Standard Readiness: Provide assurance-ready evidence for SSA and Ministerial approval, ensuring all performance data is defensible and well-documented. Insight Generation: Turn multi-source data into actionable narratives for senior stakeholders, informing product design and roadmap prioritisation. Collaboration: Work closely with the Data Product Manager to co-ordinate Power BI developments and ensure data quality across the board. Mentorship: Coach and support analysts across the adjacent teams to raise the overall level of analytics maturity. Key Deliverables & Outputs You will be expected to deliver the end-to-end Performance Analytics baseline, including: Service Mapping & Audit: A full end-to-end journey map identifying priority "unhappy paths" and a comprehensive audit of current tracking vs. requirements. Performance Framework: A signed-off framework defining user outcomes, KPI definitions, and mandatory Service Standard metrics. The Measurement Stack: Implemented tracking for funnels, drop-offs, entry points, and CSAT integration. Reporting Ecosystem: A sustainable Power BI dashboard and a documented reporting rhythm for stakeholders. SSA Evidence Pack: An assessor-ready pack containing measurement plans, narratives, and publishing plans.
Service Designer - Inside IR35 - Utilities Sector Tecknuovo is a digital technology consultancy with a Deliberately Different approach. This means we focus on people, not technology. We move at pace and ensure Zero Dependency on us at the end of each project. What you'll be working towards We're seeking an experienced Service Designer to join a major transformation programme within a large UK utilities organisation delivering essential services. This is a high-impact role within a regulated, operationally critical environment, with strong potential for extension. The role is based in Reading , with an expectation of being onsite three days per week initially , moving towards greater flexibility over time. You'll play a key role in shaping and improving end-to-end services that support both customers and internal operational teams. Working closely with product, delivery, engineering, and operational stakeholders, you'll help design services that are practical, scalable, and aligned with regulatory and business needs. What you'll be doing: Designing and improving end-to-end services across complex, live operational environments Creating and maintaining Service Blueprints , journey maps, and other service design artefacts to clearly articulate current and future states Working collaboratively with multidisciplinary teams to move from discovery insights into delivery-ready designs Engaging stakeholders to understand user needs, operational constraints, and regulatory considerations Supporting continuous improvement of services, balancing user experience with operational efficiency About you: Proven experience as a Service Designer working on complex services, ideally within regulated or large-scale organisations Strong experience producing and using Service Blueprints to inform design and delivery decisions Comfortable working across discovery and delivery, including on live services Experience collaborating with product managers, delivery teams, engineers, and senior stakeholders Able to translate complexity into clear, actionable service designs Utilities experience is preferred but not essential - experience in similarly complex or regulated sectors is also valuable Service Designer - Inside IR35 - Utilities Sector Your Journey Passing the TeckBar The Teckbar is a benchmark we set for our associates to make sure we consistently deploy best-in-class teams to work with our clients. Talent Screen: Our Talent Team will be in touch to talk Tecknuovo, the role & values Tech Screen: We'll focus on real-life experience and deep dive into your technical background Offer: Job Done! Swag box incoming and your interactive onboarding journey starts now During the process, we promise you'll have: An understanding of Tecknuovo's mission and values Feel that this is where you want to work or not Clear on next steps and timescales for feedback Left a positive impression with all interviewers Our Values Connection, Pace, Curiosity, Courage, Openness. Our culture is innovative, fast-paced, inclusive, and fun. We work with a strong community of associates to build values-aligned teams of digital practitioners for our customers' projects. Highly skilled and experts across technologies, they're an integral part of who are. Why Tecknuovo? You'll be joining a strong community of associates to build values-aligned teams of digital practitioners for our customers' projects. Highly skilled and experts across technologies, you'll be an integral part of who we are. We partner with the best people, so looking after them is important to us. Here are some of the perks you'll enjoy as an associate: Tech-agnostic projects Working with major UK organisations like HMRC, Virgin Media, British Council and Thames Water Monthly Teck Talks focusing on the latest and greatest in tech Flexible working The chance to work from our fantastic Tecknuovo HQ whenever you want IR35 compliant - we pay for QDOS, QDOS follow-ups and your background check Service Designer - Inside IR35 - Utilities Sector
Apr 27, 2026
Contractor
Service Designer - Inside IR35 - Utilities Sector Tecknuovo is a digital technology consultancy with a Deliberately Different approach. This means we focus on people, not technology. We move at pace and ensure Zero Dependency on us at the end of each project. What you'll be working towards We're seeking an experienced Service Designer to join a major transformation programme within a large UK utilities organisation delivering essential services. This is a high-impact role within a regulated, operationally critical environment, with strong potential for extension. The role is based in Reading , with an expectation of being onsite three days per week initially , moving towards greater flexibility over time. You'll play a key role in shaping and improving end-to-end services that support both customers and internal operational teams. Working closely with product, delivery, engineering, and operational stakeholders, you'll help design services that are practical, scalable, and aligned with regulatory and business needs. What you'll be doing: Designing and improving end-to-end services across complex, live operational environments Creating and maintaining Service Blueprints , journey maps, and other service design artefacts to clearly articulate current and future states Working collaboratively with multidisciplinary teams to move from discovery insights into delivery-ready designs Engaging stakeholders to understand user needs, operational constraints, and regulatory considerations Supporting continuous improvement of services, balancing user experience with operational efficiency About you: Proven experience as a Service Designer working on complex services, ideally within regulated or large-scale organisations Strong experience producing and using Service Blueprints to inform design and delivery decisions Comfortable working across discovery and delivery, including on live services Experience collaborating with product managers, delivery teams, engineers, and senior stakeholders Able to translate complexity into clear, actionable service designs Utilities experience is preferred but not essential - experience in similarly complex or regulated sectors is also valuable Service Designer - Inside IR35 - Utilities Sector Your Journey Passing the TeckBar The Teckbar is a benchmark we set for our associates to make sure we consistently deploy best-in-class teams to work with our clients. Talent Screen: Our Talent Team will be in touch to talk Tecknuovo, the role & values Tech Screen: We'll focus on real-life experience and deep dive into your technical background Offer: Job Done! Swag box incoming and your interactive onboarding journey starts now During the process, we promise you'll have: An understanding of Tecknuovo's mission and values Feel that this is where you want to work or not Clear on next steps and timescales for feedback Left a positive impression with all interviewers Our Values Connection, Pace, Curiosity, Courage, Openness. Our culture is innovative, fast-paced, inclusive, and fun. We work with a strong community of associates to build values-aligned teams of digital practitioners for our customers' projects. Highly skilled and experts across technologies, they're an integral part of who are. Why Tecknuovo? You'll be joining a strong community of associates to build values-aligned teams of digital practitioners for our customers' projects. Highly skilled and experts across technologies, you'll be an integral part of who we are. We partner with the best people, so looking after them is important to us. Here are some of the perks you'll enjoy as an associate: Tech-agnostic projects Working with major UK organisations like HMRC, Virgin Media, British Council and Thames Water Monthly Teck Talks focusing on the latest and greatest in tech Flexible working The chance to work from our fantastic Tecknuovo HQ whenever you want IR35 compliant - we pay for QDOS, QDOS follow-ups and your background check Service Designer - Inside IR35 - Utilities Sector
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working with every department at BDO, our Finance team helps us meet relevant legal requirements that ensure our firm operates effectively in a tightly-regulated field. They implement strategies that help us innovate - like combining new technology with traditional financial processes to make us even more digital. As part of this friendly team, you'll enjoy flexible hours and have opportunities to take responsibility for the delivery of quality work. With your colleagues behind you, you'll embrace change, new ideas and have an impact on the future of our firm. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. In this role you will assist and support the Commercial Finance Director and North/Scotland Heads of Audit (LHoA) in managing the financial performance of the North and Scotland offices on strategic issues and on a day-to-day basis as well as providing relevant support, advice and guidance to the overall team within the business unit on financial matters. (Role is based in Manchester office but monthly travel to other offices expected - Leeds & Edinburgh) You'll be someone with: A commercial mind Analytical skills ACA/ACCA/CIMA qualified The ability to handle/process confidential information in sensitive manner. Project Management, team leadership and delegation skills with a collaborative, participative approach and the ability to engage, inspire and influence people at all levels in the organisation. Strong leadership and influencing skills to enable proactive relationships with business leaders. Capable of contributing to the strategic agenda with strong operational skills Partnership experience desirable At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 27, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working with every department at BDO, our Finance team helps us meet relevant legal requirements that ensure our firm operates effectively in a tightly-regulated field. They implement strategies that help us innovate - like combining new technology with traditional financial processes to make us even more digital. As part of this friendly team, you'll enjoy flexible hours and have opportunities to take responsibility for the delivery of quality work. With your colleagues behind you, you'll embrace change, new ideas and have an impact on the future of our firm. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. In this role you will assist and support the Commercial Finance Director and North/Scotland Heads of Audit (LHoA) in managing the financial performance of the North and Scotland offices on strategic issues and on a day-to-day basis as well as providing relevant support, advice and guidance to the overall team within the business unit on financial matters. (Role is based in Manchester office but monthly travel to other offices expected - Leeds & Edinburgh) You'll be someone with: A commercial mind Analytical skills ACA/ACCA/CIMA qualified The ability to handle/process confidential information in sensitive manner. Project Management, team leadership and delegation skills with a collaborative, participative approach and the ability to engage, inspire and influence people at all levels in the organisation. Strong leadership and influencing skills to enable proactive relationships with business leaders. Capable of contributing to the strategic agenda with strong operational skills Partnership experience desirable At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you'll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 27, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you'll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Project Controls Manager (SC Clearance) Derby - Hybrid working 3 days per week on site DOE + Private Medical Insurance + Pension + Clear Progression Pathway Are you an experienced Project Controls professional looking to play a key role in delivering complex, mission-critical defence programmes within a highly regulated environment? This is a pivotal role supporting the successful delivery of large, complex programmes, with responsibility across planning, cost control, risk management and performance reporting. You will work closely with senior stakeholders and clients, operating within strict governance and assurance frameworks. You will be joining a forward-thinking digital consultancy at the forefront of innovation in the built environment, offering exposure to high-profile projects, long-term career progression and a collaborative, supportive culture. This role suits a Project Controls Manager from a defence, aerospace, nuclear or similarly regulated background who is confident working in security-sensitive environments and thrives on responsibility and accountability. The Role: Lead project controls activities across complex defence programmes Own planning, cost control, risk management and EVM reporting Produce clear performance insights using tools such as P6, MSP and Power BI Work closely with clients on-site several days per week Operate within strict governance, assurance and contractual frameworks The Person Significant experience in project controls on large, complex programmes Background in defence, aerospace, nuclear, infrastructure or regulated sectors Strong knowledge of planning, cost control, risk and earned value management Proficient with Primavera P6, MSP, Excel and reporting tools Eligible for or already holding UK security clearance Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Apr 27, 2026
Full time
Project Controls Manager (SC Clearance) Derby - Hybrid working 3 days per week on site DOE + Private Medical Insurance + Pension + Clear Progression Pathway Are you an experienced Project Controls professional looking to play a key role in delivering complex, mission-critical defence programmes within a highly regulated environment? This is a pivotal role supporting the successful delivery of large, complex programmes, with responsibility across planning, cost control, risk management and performance reporting. You will work closely with senior stakeholders and clients, operating within strict governance and assurance frameworks. You will be joining a forward-thinking digital consultancy at the forefront of innovation in the built environment, offering exposure to high-profile projects, long-term career progression and a collaborative, supportive culture. This role suits a Project Controls Manager from a defence, aerospace, nuclear or similarly regulated background who is confident working in security-sensitive environments and thrives on responsibility and accountability. The Role: Lead project controls activities across complex defence programmes Own planning, cost control, risk management and EVM reporting Produce clear performance insights using tools such as P6, MSP and Power BI Work closely with clients on-site several days per week Operate within strict governance, assurance and contractual frameworks The Person Significant experience in project controls on large, complex programmes Background in defence, aerospace, nuclear, infrastructure or regulated sectors Strong knowledge of planning, cost control, risk and earned value management Proficient with Primavera P6, MSP, Excel and reporting tools Eligible for or already holding UK security clearance Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We're using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We're seeking a Senior Data Product Manager, who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you'll do Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders Excellent communication skills, able to engage, influence and inspire Deep understanding of data applications An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for fem
Apr 27, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We're using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We're seeking a Senior Data Product Manager, who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you'll do Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders Excellent communication skills, able to engage, influence and inspire Deep understanding of data applications An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for fem
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Apr 27, 2026
Full time
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do We are seeking a strong candidate with experience in Product Marketing and/or Change Management and Communications; this person will support a digital product portfolio team focused on GenAI products. The role will focus on rolling out GenAI product changes to BCG Consulting, Knowledge and Business Support teams, and on influencing user adoption and satisfaction. Please note that this role is focused on company-internal (not client-facing) marketing, communications and change management. You are good at Product marketing and change management, ideally in an agile software context Setting and driving strategies independently with minimal manager supervision; taking ownership of projects end-to-end Adopting the end users' perspective and bringing that lens to the table Prioritizing and problem-solving in a fast-paced, collaborative and service-oriented environment with a very high performance culture Defining, measuring, assessing and improving KPIs associated with GTM campaigns Managing multiple stakeholders with competing priorities Working with a virtual team spread-out across time zones Experience in GenAI will be added advantage What You'll Bring 7 - 10 years' experience; consulting manager toolkit/experience a significant plus Very strong influencing, networking and relationship building skills - with very senior stakeholders Project management experience Change or product marketing management experience Complex problem structuring and solving experience Strong written and verbal communication skills Who You'll Work With Key stakeholders include: Product Portfolio Lead Product Owners Product GTM, Change and Enablement CoE members BCG consulting teams BCG functional leadership Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Apr 27, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do We are seeking a strong candidate with experience in Product Marketing and/or Change Management and Communications; this person will support a digital product portfolio team focused on GenAI products. The role will focus on rolling out GenAI product changes to BCG Consulting, Knowledge and Business Support teams, and on influencing user adoption and satisfaction. Please note that this role is focused on company-internal (not client-facing) marketing, communications and change management. You are good at Product marketing and change management, ideally in an agile software context Setting and driving strategies independently with minimal manager supervision; taking ownership of projects end-to-end Adopting the end users' perspective and bringing that lens to the table Prioritizing and problem-solving in a fast-paced, collaborative and service-oriented environment with a very high performance culture Defining, measuring, assessing and improving KPIs associated with GTM campaigns Managing multiple stakeholders with competing priorities Working with a virtual team spread-out across time zones Experience in GenAI will be added advantage What You'll Bring 7 - 10 years' experience; consulting manager toolkit/experience a significant plus Very strong influencing, networking and relationship building skills - with very senior stakeholders Project management experience Change or product marketing management experience Complex problem structuring and solving experience Strong written and verbal communication skills Who You'll Work With Key stakeholders include: Product Portfolio Lead Product Owners Product GTM, Change and Enablement CoE members BCG consulting teams BCG functional leadership Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Job Description: SECURITY CLEARANCE: You will be subject to BPSS and Export Control checks (including a criminal record check) TRAVEL REQUIRED: On site LOCATION: Belfast TYPE : Full time WHAT'S IN IT FOR YOU Financial Reward: Competitive salary, annual profit share, contributory pension, share options, Work / Life Balance: 36 hour week, flexible working around core hours and Friday afternoons off, flexible working Our world is changing. And so are we. From our commitment to zero-carbon flight ( ) to cleaning up space , sustainability is at the heart of our purpose . So what's your next change? Airbus Belfast is pleased to announce a fantastic opportunity for a Senior Lean Engineer to join our team. At the heart of our operations is the Airbus Operating System (AOS), a standardized framework built on lean principles designed to continuously enhance business performance. By providing a unified way of working across multi-functional teams at all levels, AOS empowers our organization to achieve its primary driver: the relentless improvement of our operational excellence. This role is fundamental in securing the strategic alignment between high-level organizational objectives and the daily activities of our teams. We believe that the path to success lies in leading our workforce toward common goals, fostering increased autonomy, and supporting professional growth. As a Senior Lean Engineer, you will act as a catalyst for this transformation, ensuring that every level of the organization is synchronized and performing at its peak potential. The successful candidate will contribute directly to the definition and deployment of AOS standards, providing expert guidance to site management and functional teams. We are seeking an individual with deep knowledge of lean principles and proven shop-floor experience in manufacturing. In this position, you will address systemic operational challenges by implementing piloted, standardized, and sustainable solutions, reinforcing the robust performance culture that defines Airbus. HOW YOU WILL CONTRIBUTE TO THE TEAM: Develop and coach senior management (production and support functions) and local AOS teams Support AOS digitalisation solution development Facilitate, co-lead and support kaizen events in a trainer mode. Facilitate, co-lead and support training development and training delivery Lead assessments of industrial maturity establishing recommendations based on performance improvement priorities Advise on performance improvement opportunities and governance management, supporting governance / steering Ensure Knowledge transfer to local AOS teams ABOUT YOU: Ability and experience to train managers, technicians and operators Deep knowledge and experience of lean manufacturing and lean management / problem solving Good knowledge and experience in industrial engineering, quality tools, problem solving, logistics engineering and process optimisation (APICS basic level, Six Sigma Black Belt, Kepner Tregoe or equivalent are desirable) Experience in leading lean manufacturing workshops such as kaizen, VSM, SMED, 5S, Hoshin Kanri Experience in operations management within a best-in-class lean environment Coaching skills and experience with communication competences Aeronautical manufacturing basics Capability to design strategies for change management, coaching, mentoring and training Degree level qualification preferred Not a 100% match? No worries! Airbus supports your personal growth with customised development solution s. We employ people from all sections of the community and are committed to the appointment of the best candidate based upon the merit principle alone. In pursuit of our equal opportunities programme, we would particularly welcome more applications from Catholics and females, as these groups are currently under-represented in our workforce. HOW WE CAN SUPPORT YOU Many of our staff work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need and we ll always do our best to accommodate your request. Please let us know if you need us to make any adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence. As a Disability Confident Employer, Airbus UK will offer an interview to any applicant that considers themselves to have a disability or long-term condition under the Equality Act 2010 and meets the minimum criteria of the role (as set out in the job advert). To opt in , just select the option during your application submission and your application will be considered accordingly. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company s success, reputation and sustainable growth. Company: Airbus Belfast Limited Employment Type: Permanent - Experience Level: Professional Job Family: Improvement & Performance Management By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Apr 27, 2026
Full time
Job Description: SECURITY CLEARANCE: You will be subject to BPSS and Export Control checks (including a criminal record check) TRAVEL REQUIRED: On site LOCATION: Belfast TYPE : Full time WHAT'S IN IT FOR YOU Financial Reward: Competitive salary, annual profit share, contributory pension, share options, Work / Life Balance: 36 hour week, flexible working around core hours and Friday afternoons off, flexible working Our world is changing. And so are we. From our commitment to zero-carbon flight ( ) to cleaning up space , sustainability is at the heart of our purpose . So what's your next change? Airbus Belfast is pleased to announce a fantastic opportunity for a Senior Lean Engineer to join our team. At the heart of our operations is the Airbus Operating System (AOS), a standardized framework built on lean principles designed to continuously enhance business performance. By providing a unified way of working across multi-functional teams at all levels, AOS empowers our organization to achieve its primary driver: the relentless improvement of our operational excellence. This role is fundamental in securing the strategic alignment between high-level organizational objectives and the daily activities of our teams. We believe that the path to success lies in leading our workforce toward common goals, fostering increased autonomy, and supporting professional growth. As a Senior Lean Engineer, you will act as a catalyst for this transformation, ensuring that every level of the organization is synchronized and performing at its peak potential. The successful candidate will contribute directly to the definition and deployment of AOS standards, providing expert guidance to site management and functional teams. We are seeking an individual with deep knowledge of lean principles and proven shop-floor experience in manufacturing. In this position, you will address systemic operational challenges by implementing piloted, standardized, and sustainable solutions, reinforcing the robust performance culture that defines Airbus. HOW YOU WILL CONTRIBUTE TO THE TEAM: Develop and coach senior management (production and support functions) and local AOS teams Support AOS digitalisation solution development Facilitate, co-lead and support kaizen events in a trainer mode. Facilitate, co-lead and support training development and training delivery Lead assessments of industrial maturity establishing recommendations based on performance improvement priorities Advise on performance improvement opportunities and governance management, supporting governance / steering Ensure Knowledge transfer to local AOS teams ABOUT YOU: Ability and experience to train managers, technicians and operators Deep knowledge and experience of lean manufacturing and lean management / problem solving Good knowledge and experience in industrial engineering, quality tools, problem solving, logistics engineering and process optimisation (APICS basic level, Six Sigma Black Belt, Kepner Tregoe or equivalent are desirable) Experience in leading lean manufacturing workshops such as kaizen, VSM, SMED, 5S, Hoshin Kanri Experience in operations management within a best-in-class lean environment Coaching skills and experience with communication competences Aeronautical manufacturing basics Capability to design strategies for change management, coaching, mentoring and training Degree level qualification preferred Not a 100% match? No worries! Airbus supports your personal growth with customised development solution s. We employ people from all sections of the community and are committed to the appointment of the best candidate based upon the merit principle alone. In pursuit of our equal opportunities programme, we would particularly welcome more applications from Catholics and females, as these groups are currently under-represented in our workforce. HOW WE CAN SUPPORT YOU Many of our staff work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need and we ll always do our best to accommodate your request. Please let us know if you need us to make any adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence. As a Disability Confident Employer, Airbus UK will offer an interview to any applicant that considers themselves to have a disability or long-term condition under the Equality Act 2010 and meets the minimum criteria of the role (as set out in the job advert). To opt in , just select the option during your application submission and your application will be considered accordingly. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company s success, reputation and sustainable growth. Company: Airbus Belfast Limited Employment Type: Permanent - Experience Level: Professional Job Family: Improvement & Performance Management By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do We are seeking a strong candidate with experience in Product Marketing and/or Change Management and Communications; this person will support a digital product portfolio team focused on GenAI products. The role will focus on rolling out GenAI product changes to BCG Consulting, Knowledge and Business Support teams, and on influencing user adoption and satisfaction. Please note that this role is focused on company-internal (not client-facing) marketing, communications and change management. You are good at Product marketing and change management, ideally in an agile software context Setting and driving strategies independently with minimal manager supervision; taking ownership of projects end-to-end Adopting the end users' perspective and bringing that lens to the table Prioritizing and problem-solving in a fast-paced, collaborative and service-oriented environment with a very high performance culture Defining, measuring, assessing and improving KPIs associated with GTM campaigns Managing multiple stakeholders with competing priorities Working with a virtual team spread-out across time zones Experience in GenAI will be added advantage What You'll Bring 7 - 10 years' experience; consulting manager toolkit/experience a significant plus Very strong influencing, networking and relationship building skills - with very senior stakeholders Project management experience Change or product marketing management experience Complex problem structuring and solving experience Strong written and verbal communication skills Who You'll Work With Key stakeholders include: Product Portfolio Lead Product Owners Product GTM, Change and Enablement CoE members BCG consulting teams BCG functional leadership Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Apr 27, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do We are seeking a strong candidate with experience in Product Marketing and/or Change Management and Communications; this person will support a digital product portfolio team focused on GenAI products. The role will focus on rolling out GenAI product changes to BCG Consulting, Knowledge and Business Support teams, and on influencing user adoption and satisfaction. Please note that this role is focused on company-internal (not client-facing) marketing, communications and change management. You are good at Product marketing and change management, ideally in an agile software context Setting and driving strategies independently with minimal manager supervision; taking ownership of projects end-to-end Adopting the end users' perspective and bringing that lens to the table Prioritizing and problem-solving in a fast-paced, collaborative and service-oriented environment with a very high performance culture Defining, measuring, assessing and improving KPIs associated with GTM campaigns Managing multiple stakeholders with competing priorities Working with a virtual team spread-out across time zones Experience in GenAI will be added advantage What You'll Bring 7 - 10 years' experience; consulting manager toolkit/experience a significant plus Very strong influencing, networking and relationship building skills - with very senior stakeholders Project management experience Change or product marketing management experience Complex problem structuring and solving experience Strong written and verbal communication skills Who You'll Work With Key stakeholders include: Product Portfolio Lead Product Owners Product GTM, Change and Enablement CoE members BCG consulting teams BCG functional leadership Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Business Development Manager - Travel (Homeworking Division) Location: Leeds / UK-wide (Field-Based) Salary: Competitive + Bonus We're currently working with a well-established, award-winning travel business that's expanding its homeworking division and looking to appoint an experienced Business Development Manager. This is a key role focused on growing their network of home-based travel professionals, supporting existing members, and driving overall commercial performance. Key Responsibilities: Recruit and onboard high-quality travel homeworkers Manage and optimise recruitment campaigns across digital channels and industry platforms Support and develop existing members to improve sales performance Deliver training, coaching, and regular business reviews Identify new commercial opportunities and partnerships Represent the business at trade events and within the wider travel industry Monitor performance and provide insights to senior stakeholders About You: Background in business development, sales, or account management within travel Strong understanding of homeworking travel models Proven track record in recruitment and network growth Confident communicator with strong relationship-building skills Self-motivated and comfortable in a field-based role What's on Offer: Competitive salary with bonus potential Flexible, remote working Opportunity to join a growing, highly regarded travel business Clear scope to make an impact and progress your career If you're interested in learning more, please get in touch.
Apr 27, 2026
Full time
Business Development Manager - Travel (Homeworking Division) Location: Leeds / UK-wide (Field-Based) Salary: Competitive + Bonus We're currently working with a well-established, award-winning travel business that's expanding its homeworking division and looking to appoint an experienced Business Development Manager. This is a key role focused on growing their network of home-based travel professionals, supporting existing members, and driving overall commercial performance. Key Responsibilities: Recruit and onboard high-quality travel homeworkers Manage and optimise recruitment campaigns across digital channels and industry platforms Support and develop existing members to improve sales performance Deliver training, coaching, and regular business reviews Identify new commercial opportunities and partnerships Represent the business at trade events and within the wider travel industry Monitor performance and provide insights to senior stakeholders About You: Background in business development, sales, or account management within travel Strong understanding of homeworking travel models Proven track record in recruitment and network growth Confident communicator with strong relationship-building skills Self-motivated and comfortable in a field-based role What's on Offer: Competitive salary with bonus potential Flexible, remote working Opportunity to join a growing, highly regarded travel business Clear scope to make an impact and progress your career If you're interested in learning more, please get in touch.
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Apr 27, 2026
Full time
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
GLOBAL MARKETING MANAGER - CYBER SECURITY FULLY REMOTE UP TO 80,000 + PROGRESSION THE OPPORTUNITY: Get Recruited are recruiting on behalf of a very successful business operating in the Cyber Security space. They are looking for a Global Marketing Manager to join their team and can offer fantastic opportunities to progress and will be getting involved in broad, multichannel marketing across all platforms and channels. This is a great role for someone from a Marketing Manager, Senior Marketing Manager, Senior Marketing Executive, Global Marketing Leader who is experienced within the CyberSecurity space. THE ROLE: Key responsibilities include: As Global Marketing Manager, you'll take ownership of the execution and optimisation of a multi-channel, global marketing strategy, with a strong focus on demand generation Leading the end-to-end execution of global marketing campaigns, from planning through to analysis and optimisation Driving demand generation activity to support pipeline growth across key international markets Managing and optimising multi-channel campaigns including digital, social, email, paid media and web Overseeing PR, advertising, media partnerships, and event marketing to elevate brand presence globally Supporting and executing media planning strategies, including campaign performance analysis and reporting Collaborating with external agencies and freelancers across SEO, PPC, content and creative delivery Owning agency relationships, briefing, and performance management Supporting events, webinars, and targeted outreach campaigns to engage key audiences Monitoring and managing marketing budgets, ensuring strong ROI and performance tracking Using data and analytics to drive continuous improvement and inform decision-making THE PERSON: Experience in a Marketing Manager, Senior Marketing Executive, Digital Marketing Manager or similar role Proven experience within the Cyber Security space (essential) A strong track record in demand generation and campaign delivery Experience executing multi-channel B2B marketing strategies on a global scale A hands-on approach, with the ability to balance strategy and execution Confidence working with data, analytics and performance metrics to optimise campaigns Experience managing or working with external agencies and stakeholders Excellent communication, organisation and project management skills A proactive mindset with the ability to thrive in a growing, agile business By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Apr 27, 2026
Full time
GLOBAL MARKETING MANAGER - CYBER SECURITY FULLY REMOTE UP TO 80,000 + PROGRESSION THE OPPORTUNITY: Get Recruited are recruiting on behalf of a very successful business operating in the Cyber Security space. They are looking for a Global Marketing Manager to join their team and can offer fantastic opportunities to progress and will be getting involved in broad, multichannel marketing across all platforms and channels. This is a great role for someone from a Marketing Manager, Senior Marketing Manager, Senior Marketing Executive, Global Marketing Leader who is experienced within the CyberSecurity space. THE ROLE: Key responsibilities include: As Global Marketing Manager, you'll take ownership of the execution and optimisation of a multi-channel, global marketing strategy, with a strong focus on demand generation Leading the end-to-end execution of global marketing campaigns, from planning through to analysis and optimisation Driving demand generation activity to support pipeline growth across key international markets Managing and optimising multi-channel campaigns including digital, social, email, paid media and web Overseeing PR, advertising, media partnerships, and event marketing to elevate brand presence globally Supporting and executing media planning strategies, including campaign performance analysis and reporting Collaborating with external agencies and freelancers across SEO, PPC, content and creative delivery Owning agency relationships, briefing, and performance management Supporting events, webinars, and targeted outreach campaigns to engage key audiences Monitoring and managing marketing budgets, ensuring strong ROI and performance tracking Using data and analytics to drive continuous improvement and inform decision-making THE PERSON: Experience in a Marketing Manager, Senior Marketing Executive, Digital Marketing Manager or similar role Proven experience within the Cyber Security space (essential) A strong track record in demand generation and campaign delivery Experience executing multi-channel B2B marketing strategies on a global scale A hands-on approach, with the ability to balance strategy and execution Confidence working with data, analytics and performance metrics to optimise campaigns Experience managing or working with external agencies and stakeholders Excellent communication, organisation and project management skills A proactive mindset with the ability to thrive in a growing, agile business By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Apr 27, 2026
Full time
The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: Client Satisfaction Clear and transparent internal financial awareness Strong governance Management of account managers (where applicable) Delivery of gross margin commitments Responsibilities Senior day-to-day client contact Financial forecasting Input top line sales and direct costs taken from operations into contribution reporting where applicable Tracking budget vs actual Monthly GM tracking Full action plans where GM falls below target To identify Farming & Growth opportunities and pass these to the VP Client Services Ensuring clear communications between the client and internal stakeholders Contractual commitments and deliverables Contract Change Notes / Variations Strong governance - ensuring a clear audit of decisions Driving continuous improvement agenda, working in partnership with TP Digital colleagues Overseeing production and accuracy of MI Invoicing and accounts receivable / aged debt Working with Operations on tactical delivery / decisions of the account running Weekly, Monthly and Quarterly review packs Delivery of weekly, monthly and quarterly business reviews Monthly / quarterly KSAT dip checks Implementing client account plans Change control Candidate criteria - what we are looking for: Experience Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance Ability to demonstrate how you have added value to a client's business / service provision (client centricity) An understanding of the metrics used and the pricing structure in operation within the contact centre environment Experience of financial forecasting and invoicing Competencies and specific skills Solid understanding of how Account Management can influence achievement of business objectives An understanding of how to work proactively and positively in partnership with both operations and client priorities Excellent professional interpersonal skills. The ability to build rapport and trust with clients and colleagues. The ability to understand and communicate client requirements with a clear, positive and customer-focused message Ability to influence and negotiate with others High level of numeracy and literacy Committed, enthusiastic, positive, resourceful and resilient
Location Other Salary £62,443 to £71,685 Post Type Full Time Post Type Permanent Closing Date Tuesday 28 April 2026 Interview Date Tuesday 05 May 2026 Reference 023S2026 University of East London We're the University of East London (UEL) founded in 1898 and proud to change lives through education. Our goal is to advance industry 5.0 careers-first education and provide a clear path to the jobs and opportunities of the future. We're committed to driving diversity in the 5.0 talent pipeline, working in partnership to promote talent wherever it is found and creating a balanced, inclusive, and green future. But we can't achieve this goal alone. We need forward-thinking, innovative, and curious individuals like you to join our community and help us craft our future. As part of our team, you'll have the opportunity to work with a diverse range of people who share your passion for creating positive change. We're an inclusive and welcoming community that is constantly moving forward, never satisfied with the status quo. About the School / Service IT Services is a centralised resource working collaboratively with the University community to transform UEL's digital world in line with the University's Vision 2028 strategic plan. Engaging in ground-breaking initiatives delivered within a dynamically developing cloud environment, IT Services work closely with staff, students, partners and other key collaborators to identify technological improvements to our learning and working environments. We implement, develop and provide support for systems and services within the university's IT Service Portfolio. Every member of staff will embrace the University's values, ensuring their behaviour reflects the ethos of the University, one committed to building a learning community founded on equality of opportunity and celebrating the rich diversity of our student and staff populations. About the Job We are seeking an experienced and strategic Head of IT Operations & Delivery to provide senior operational leadership across key IT service and delivery functions within the University. This role is responsible for leading multiple technical teams spanning application development and support, infrastructure, networking, end user computing, and integrations. You will ensure that IT services are secure, resilient, cost-effective, and aligned with the University's strategic objectives. You will play a critical role in driving operational excellence, ensuring effective service performance, governance, and delivery planning across a complex and evolving digital estate. Provide leadership and direction to multi-disciplinary technical teams, ensuring high performance and delivery outcomes Develop and support managers and team leaders, ensuring accountability, professional growth and succession planning Promote a culture of collaboration, accountability, customer focus and continuous improvement Lead workforce planning including recruitment, retention, and skills development Ensure availability, performance, resilience and recoverability of IT services across cloud and on-premise platforms Oversee ITIL-aligned processes including incident, problem, change and release management About You You are an experienced IT leader with a strong operational background and a passion for delivering high-quality, resilient services in complex environments. You will bring: Significant experience leading multi-disciplinary IT teams across applications, infrastructure, integrations, networking and EUC Strong knowledge of IT service management and operational best practices (ITIL aligned) Experience delivering services in cloud and hybrid environments Proven ability to translate strategy into effective operational delivery Strong stakeholder management skills, with the ability to influence at senior levels Excellent communication, leadership and decision-making skills A proactive, solutions-focused mindset with the ability to manage complexity and competing priorities How to apply Alongside the application form, please also upload an up-to-date copy of your CV for review. Benefits Package At UEL, we believe that a great role is about more than just a salary. It's about the complete package, including our outstanding work environment and inclusive culture. We offer a genuinely competitive salary, dependent on experience (DOE), and a range of excellent benefits. You can explore our full benefits package here: Equal Opportunities As an inclusive, equal-opportunities employer, our Stonewall membership and Athena Swan awards reflect our ongoing dedication to Equality, Diversity and Inclusion and we're committed to closing the" diversity pay gap". We're proud of the progress we've made and honest that there's more to do. We're determined to keep moving forward so everyone at UEL can thrive. We're also a disability confident employer and value all applications. Please let us know if you require any reasonable accommodations throughout the recruitment process. So, if you'd like to take your career to the next level with us here at the University of East London and are inspired by our environment and committed to success, we want you to apply today! Please note that this advert may close earlier than the stated deadline if we receive a high volume of applications. We encourage you to submit your application as soon as possible. Further Details Job Description & Person Specification To contact the recruitment team please phone x 4600 or e-mail CVs without a completed application form will not be accepted. At UEL we are committed to working together to build a community which values diversity in both our staff and student populations, is representative and inclusive, enabling all to progress and thrive
Apr 27, 2026
Full time
Location Other Salary £62,443 to £71,685 Post Type Full Time Post Type Permanent Closing Date Tuesday 28 April 2026 Interview Date Tuesday 05 May 2026 Reference 023S2026 University of East London We're the University of East London (UEL) founded in 1898 and proud to change lives through education. Our goal is to advance industry 5.0 careers-first education and provide a clear path to the jobs and opportunities of the future. We're committed to driving diversity in the 5.0 talent pipeline, working in partnership to promote talent wherever it is found and creating a balanced, inclusive, and green future. But we can't achieve this goal alone. We need forward-thinking, innovative, and curious individuals like you to join our community and help us craft our future. As part of our team, you'll have the opportunity to work with a diverse range of people who share your passion for creating positive change. We're an inclusive and welcoming community that is constantly moving forward, never satisfied with the status quo. About the School / Service IT Services is a centralised resource working collaboratively with the University community to transform UEL's digital world in line with the University's Vision 2028 strategic plan. Engaging in ground-breaking initiatives delivered within a dynamically developing cloud environment, IT Services work closely with staff, students, partners and other key collaborators to identify technological improvements to our learning and working environments. We implement, develop and provide support for systems and services within the university's IT Service Portfolio. Every member of staff will embrace the University's values, ensuring their behaviour reflects the ethos of the University, one committed to building a learning community founded on equality of opportunity and celebrating the rich diversity of our student and staff populations. About the Job We are seeking an experienced and strategic Head of IT Operations & Delivery to provide senior operational leadership across key IT service and delivery functions within the University. This role is responsible for leading multiple technical teams spanning application development and support, infrastructure, networking, end user computing, and integrations. You will ensure that IT services are secure, resilient, cost-effective, and aligned with the University's strategic objectives. You will play a critical role in driving operational excellence, ensuring effective service performance, governance, and delivery planning across a complex and evolving digital estate. Provide leadership and direction to multi-disciplinary technical teams, ensuring high performance and delivery outcomes Develop and support managers and team leaders, ensuring accountability, professional growth and succession planning Promote a culture of collaboration, accountability, customer focus and continuous improvement Lead workforce planning including recruitment, retention, and skills development Ensure availability, performance, resilience and recoverability of IT services across cloud and on-premise platforms Oversee ITIL-aligned processes including incident, problem, change and release management About You You are an experienced IT leader with a strong operational background and a passion for delivering high-quality, resilient services in complex environments. You will bring: Significant experience leading multi-disciplinary IT teams across applications, infrastructure, integrations, networking and EUC Strong knowledge of IT service management and operational best practices (ITIL aligned) Experience delivering services in cloud and hybrid environments Proven ability to translate strategy into effective operational delivery Strong stakeholder management skills, with the ability to influence at senior levels Excellent communication, leadership and decision-making skills A proactive, solutions-focused mindset with the ability to manage complexity and competing priorities How to apply Alongside the application form, please also upload an up-to-date copy of your CV for review. Benefits Package At UEL, we believe that a great role is about more than just a salary. It's about the complete package, including our outstanding work environment and inclusive culture. We offer a genuinely competitive salary, dependent on experience (DOE), and a range of excellent benefits. You can explore our full benefits package here: Equal Opportunities As an inclusive, equal-opportunities employer, our Stonewall membership and Athena Swan awards reflect our ongoing dedication to Equality, Diversity and Inclusion and we're committed to closing the" diversity pay gap". We're proud of the progress we've made and honest that there's more to do. We're determined to keep moving forward so everyone at UEL can thrive. We're also a disability confident employer and value all applications. Please let us know if you require any reasonable accommodations throughout the recruitment process. So, if you'd like to take your career to the next level with us here at the University of East London and are inspired by our environment and committed to success, we want you to apply today! Please note that this advert may close earlier than the stated deadline if we receive a high volume of applications. We encourage you to submit your application as soon as possible. Further Details Job Description & Person Specification To contact the recruitment team please phone x 4600 or e-mail CVs without a completed application form will not be accepted. At UEL we are committed to working together to build a community which values diversity in both our staff and student populations, is representative and inclusive, enabling all to progress and thrive
Senior Shift Production Manager Date: 18 Mar 2026 Location: London, LND, GB Company: Alstom Location: Ilford Depot - with travel required to Willesden Depot. Appointment Basis: Permanent Apply by: 1st April Salary + Benefits: CIRCA £69,000 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 86,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Your future role You will be responsible for day to day operation of the project with the aim of leading and developing a positive culture and working environment that drives attitudes and behaviours to support and continuously develop the overall project strategy for improvements to Safety, Quality Cost and Delivery, ensuring the Units are maintained in compliance with the maintenance plan, manuals and in a safe and efficient manner and providing Rail for London with a world class passenger service operations. To achieve this, the Senior Shift Production Manager will manage production team, supporting delivery and completion of planned/unplanned maintenance and component exchange programs, providing technical and planning support to the operator. We'll look to you for: Responsible for the presentation of Units in meeting the required entry times and entry points in accordance with the Train Plan Parameters, Train Plan, and the Preparation, Presentation & Hand-back procedure. Responsible for delivering the maintenance of each Unit, Vehicle and Equipment in accordance with the Maintenance Plan, Manuals, maintenance procedures and general requirements of the Maintenance Services. Ensure all repairs are undertaken in accordance with the relevant Manuals and the Maintenance Plan. Set demanding and realistic production goals through sustained effort to exceed performance targets. Self-driven to drive the Production function to deliver the Maintenance Services to deliver on time and to cost. Develop strong relationships with the Project Team departments in delivering all management plans. Provide strong team leadership through supporting the team, maintain effective working relationships, provide constructive feedback to team members and keep all staff informed through briefs, toolbox talks and appraisals. Ensure the safe and efficient operation of Ilford/Seven Kings Depot complies with the Depot Operations Plan with respect to: All safety critical arrangements are in place to safeguard staff Management Plan and depot protection arrangements in Ilford depot All rules for pedestrians, vehicles, staff and contractors are adhered All about you We value passion and attitude over experience. That's why we don't expect you to have every single skill. Instead, we've listed some that we think will help you succeed and grow in this role: Management degree and or experience (ILM Level 3 or equivalent would also be an advantage). Strong project management and communications skills, Good understanding of mechanical and electrical principles, People Engagement & Management Relevant experience and track record (in a similar environment, i.e.: 24 hours, 7 days a week service industry). Experience of managing a team and accountable for all people management activities including absence management, appraisals, discipline and grievances. Experience of leading, coaching and & motivating a team to achieve individual & departmental development Experience of train maintenance (hands one, supervision/management) is beneficial. Experienced in using problem solving, Continuous Improvement techniques from investigation to resolution Things you'll enjoy Join us on a life-long transformative journey - the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You'll also: Enjoy stability, challenges and a long-term career free from boring daily routines Collaborate with transverse teams and helpful colleagues Contribute to innovative projects Steer your career in whatever direction you choose across functions and countries Benefit from our investment in your development, through award-winning learning Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension) Up to 52 weeks full maternity and adoption pay 25 days annual leave plus bank holidays, with the opportunity to buy or sell holiday A wide range of flexible benefits that you can tailor to suit your lifestyle You don't need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you'll be proud. If you're up for the challenge, we'd love to hear from you! Equal opportunity statement Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law. As a 'Disability Confident' employer, we will interview all disabled job applicants who match the essential criteria of the job description or specification. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Apr 27, 2026
Full time
Senior Shift Production Manager Date: 18 Mar 2026 Location: London, LND, GB Company: Alstom Location: Ilford Depot - with travel required to Willesden Depot. Appointment Basis: Permanent Apply by: 1st April Salary + Benefits: CIRCA £69,000 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 86,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Your future role You will be responsible for day to day operation of the project with the aim of leading and developing a positive culture and working environment that drives attitudes and behaviours to support and continuously develop the overall project strategy for improvements to Safety, Quality Cost and Delivery, ensuring the Units are maintained in compliance with the maintenance plan, manuals and in a safe and efficient manner and providing Rail for London with a world class passenger service operations. To achieve this, the Senior Shift Production Manager will manage production team, supporting delivery and completion of planned/unplanned maintenance and component exchange programs, providing technical and planning support to the operator. We'll look to you for: Responsible for the presentation of Units in meeting the required entry times and entry points in accordance with the Train Plan Parameters, Train Plan, and the Preparation, Presentation & Hand-back procedure. Responsible for delivering the maintenance of each Unit, Vehicle and Equipment in accordance with the Maintenance Plan, Manuals, maintenance procedures and general requirements of the Maintenance Services. Ensure all repairs are undertaken in accordance with the relevant Manuals and the Maintenance Plan. Set demanding and realistic production goals through sustained effort to exceed performance targets. Self-driven to drive the Production function to deliver the Maintenance Services to deliver on time and to cost. Develop strong relationships with the Project Team departments in delivering all management plans. Provide strong team leadership through supporting the team, maintain effective working relationships, provide constructive feedback to team members and keep all staff informed through briefs, toolbox talks and appraisals. Ensure the safe and efficient operation of Ilford/Seven Kings Depot complies with the Depot Operations Plan with respect to: All safety critical arrangements are in place to safeguard staff Management Plan and depot protection arrangements in Ilford depot All rules for pedestrians, vehicles, staff and contractors are adhered All about you We value passion and attitude over experience. That's why we don't expect you to have every single skill. Instead, we've listed some that we think will help you succeed and grow in this role: Management degree and or experience (ILM Level 3 or equivalent would also be an advantage). Strong project management and communications skills, Good understanding of mechanical and electrical principles, People Engagement & Management Relevant experience and track record (in a similar environment, i.e.: 24 hours, 7 days a week service industry). Experience of managing a team and accountable for all people management activities including absence management, appraisals, discipline and grievances. Experience of leading, coaching and & motivating a team to achieve individual & departmental development Experience of train maintenance (hands one, supervision/management) is beneficial. Experienced in using problem solving, Continuous Improvement techniques from investigation to resolution Things you'll enjoy Join us on a life-long transformative journey - the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You'll also: Enjoy stability, challenges and a long-term career free from boring daily routines Collaborate with transverse teams and helpful colleagues Contribute to innovative projects Steer your career in whatever direction you choose across functions and countries Benefit from our investment in your development, through award-winning learning Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension) Up to 52 weeks full maternity and adoption pay 25 days annual leave plus bank holidays, with the opportunity to buy or sell holiday A wide range of flexible benefits that you can tailor to suit your lifestyle You don't need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you'll be proud. If you're up for the challenge, we'd love to hear from you! Equal opportunity statement Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law. As a 'Disability Confident' employer, we will interview all disabled job applicants who match the essential criteria of the job description or specification. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
