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Sytner
Audi Aftersales Consultant
Sytner Leicester, Leicestershire
We're looking for a customer focused Aftersales Consultant to join our dynamic team and play a key role in delivering an exceptional customer experience. About the role You'll be at the heart of our Aftersales operation, managing inbound and outbound service booking calls and ensuring every customer enjoys a professional and efficient journey. From scheduling appointments to providing clear, helpful information, you'll make every interaction count. Your day-to-day will include: Managing service leads generated through the myAudi app and connected car technologies Driving high-quality bookings via platforms like Motability, 1link, online booking systems, and digital enquiries Supporting our Service Advisors and Hosts in the reception area Handling pre-calls, customer updates, invoicing, and post-visit feedback Assisting with our Fast Track Programmes and maintaining contact throughout the workshop visit Supporting the dealership with telephony processes Why join us? This is a fantastic opportunity to work with cutting-edge digital systems, and be part of a team that values excellence and customer care. This is a fast-paced role where customer care always comes first. You'll take the time to build rapport, understand customer needs, and deliver a professional and friendly experience at all times. This is a full-time position, including Saturday mornings on a rota. Full training will be provided through our dedicated in-house Learning & Development team, as well as manufacturer training from Audi. About you: Strong organisational and administrative skills Excellent attention to detail and a customer-focused approach A background in customer service, ideally in a busy or call-handling environment Experience with Kerridge would be an advantage (but not essential) When applying for this role please consider that we require candidates to have customer service experience within a retail environment as a minimum requirement for this role. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
May 08, 2026
Full time
We're looking for a customer focused Aftersales Consultant to join our dynamic team and play a key role in delivering an exceptional customer experience. About the role You'll be at the heart of our Aftersales operation, managing inbound and outbound service booking calls and ensuring every customer enjoys a professional and efficient journey. From scheduling appointments to providing clear, helpful information, you'll make every interaction count. Your day-to-day will include: Managing service leads generated through the myAudi app and connected car technologies Driving high-quality bookings via platforms like Motability, 1link, online booking systems, and digital enquiries Supporting our Service Advisors and Hosts in the reception area Handling pre-calls, customer updates, invoicing, and post-visit feedback Assisting with our Fast Track Programmes and maintaining contact throughout the workshop visit Supporting the dealership with telephony processes Why join us? This is a fantastic opportunity to work with cutting-edge digital systems, and be part of a team that values excellence and customer care. This is a fast-paced role where customer care always comes first. You'll take the time to build rapport, understand customer needs, and deliver a professional and friendly experience at all times. This is a full-time position, including Saturday mornings on a rota. Full training will be provided through our dedicated in-house Learning & Development team, as well as manufacturer training from Audi. About you: Strong organisational and administrative skills Excellent attention to detail and a customer-focused approach A background in customer service, ideally in a busy or call-handling environment Experience with Kerridge would be an advantage (but not essential) When applying for this role please consider that we require candidates to have customer service experience within a retail environment as a minimum requirement for this role. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Stonewater
Commercial Services Coordinator
Stonewater Oxford, Oxfordshire
Commercial Services Coordinator Location: Remote Salary: £26,227.50 per annum Are you highly organised, customer-focused and experienced in property or conveyancing administration? We re looking for a Commercial Services Coordinator to join our Commercial & Revenue team, where you ll play a key role in delivering high-quality home ownership and commercial transactions that help us reinvest in new homes for those who need them most. About the role Working closely with customers, solicitors and internal stakeholders, you ll manage a varied caseload of home ownership transactions, including shared ownership resales, lease extensions, retirement properties, garages, and Right to Buy/Right to Acquire applications. You ll provide clear, specialist advice, ensure legal and policy compliance, and deliver an efficient, professional service from enquiry through to completion. This is a busy and rewarding role that suits someone who thrives on juggling multiple cases, enjoys working with detail, and is confident explaining complex information in a clear and customer-friendly way. Key responsibilities Manage and progress a portfolio of around live cases, ensuring transactions are completed within required timescales Process Voluntary Right to Buy, Right to Buy and Right to Acquire applications in line with legislation and Homes England guidance Provide specialist advice on leases, service charges and home ownership obligations Liaise with solicitors, surveyors, valuers, financial advisors and local authorities to progress sales and resales efficiently Review and approve legal documents such as mortgage offers, leases, completion statements and notices of transfer Carry out affordability and income/expenditure assessments for potential purchasers Coordinate valuations, EPCs and other external reports to support sales activity Maintain accurate records on customer management systems and track income and expenditure from transactions Deliver excellent customer service via phone, email and written correspondence What we re looking for A strong commitment to delivering excellent customer service Experience or knowledge of property sales, leasehold or conveyancing processes Ability to manage a high-volume caseload while maintaining attention to detail Confident in reading, interpreting and explaining legal and lease documentation Strong organisational, numeracy and literacy skills Comfortable working with Microsoft Outlook, Word and Excel Proactive, flexible and able to work independently as well as part of a team Why join us? You ll be part of a supportive and knowledgeable team, making a real impact by helping customers through important home ownership decisions while contributing to income generation that supports future housing development. We offer variety, responsibility and the opportunity to build specialist expertise in a highly respected organisation. Appointment to this role will be subject to a satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
May 08, 2026
Full time
Commercial Services Coordinator Location: Remote Salary: £26,227.50 per annum Are you highly organised, customer-focused and experienced in property or conveyancing administration? We re looking for a Commercial Services Coordinator to join our Commercial & Revenue team, where you ll play a key role in delivering high-quality home ownership and commercial transactions that help us reinvest in new homes for those who need them most. About the role Working closely with customers, solicitors and internal stakeholders, you ll manage a varied caseload of home ownership transactions, including shared ownership resales, lease extensions, retirement properties, garages, and Right to Buy/Right to Acquire applications. You ll provide clear, specialist advice, ensure legal and policy compliance, and deliver an efficient, professional service from enquiry through to completion. This is a busy and rewarding role that suits someone who thrives on juggling multiple cases, enjoys working with detail, and is confident explaining complex information in a clear and customer-friendly way. Key responsibilities Manage and progress a portfolio of around live cases, ensuring transactions are completed within required timescales Process Voluntary Right to Buy, Right to Buy and Right to Acquire applications in line with legislation and Homes England guidance Provide specialist advice on leases, service charges and home ownership obligations Liaise with solicitors, surveyors, valuers, financial advisors and local authorities to progress sales and resales efficiently Review and approve legal documents such as mortgage offers, leases, completion statements and notices of transfer Carry out affordability and income/expenditure assessments for potential purchasers Coordinate valuations, EPCs and other external reports to support sales activity Maintain accurate records on customer management systems and track income and expenditure from transactions Deliver excellent customer service via phone, email and written correspondence What we re looking for A strong commitment to delivering excellent customer service Experience or knowledge of property sales, leasehold or conveyancing processes Ability to manage a high-volume caseload while maintaining attention to detail Confident in reading, interpreting and explaining legal and lease documentation Strong organisational, numeracy and literacy skills Comfortable working with Microsoft Outlook, Word and Excel Proactive, flexible and able to work independently as well as part of a team Why join us? You ll be part of a supportive and knowledgeable team, making a real impact by helping customers through important home ownership decisions while contributing to income generation that supports future housing development. We offer variety, responsibility and the opportunity to build specialist expertise in a highly respected organisation. Appointment to this role will be subject to a satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Senior Client Advisor - Old Bond Street
Sabceducation
A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care. Key Responsibilities Brand Experience & Clienteling Excellence Independently manage the entire Client Journey, building strong, long-lasting and profitable relationships with a local and international clientele. Develop, nurture and expand a loyal client portfolio, with a strong focus on VIC and VIP clients. Deliver the Valentino Couture Service flawlessly across every stage of the experience: pre-sale preparation, welcoming, client discovery, product presentation, closing and post-sale follow-up. Plan and manage private appointments, one-to-one experiences, trunk shows and exclusive events, both in-boutique and off-site. Act as a trusted point of reference for VIP clients, ensuring an extremely personalized service and a proactive, anticipatory approach. CRM & Performance Management Strategically manage all CRM tools, implementing tailored clienteling campaigns and targeted reach-out activities. Independently monitor and achieve sales objectives, KPIs and CRM targets, consistently demonstrating top-level performance. Accurately capture, update and maintain client data, including qualitative insights and purchasing preferences. Analyze personal performance and define corrective actions to maximize conversion rate, UPT, average ticket and client retention. Styling & Product Expertise Guide clients across all categories of the Maison, proposing total looks fully aligned with Valentino's identity and aesthetic. Demonstrate in-depth knowledge of products, materials, fits and collections, including high-value and couture pieces. Meticulously prepare client appointments, including product selection, space organization and the creation of an exclusive and memorable experience. Remain constantly informed about new collections, seasonal trends and special launches. Sales Operations & Store Collaboration Proactively manage all sales and after-sales activities, including returns, repairs, complaints and special requests. Collaborate closely with the team to ensure daily operational excellence and full compliance with Maison visual standards. Possess thorough knowledge of boutique and warehouse stock to maximize sales opportunities and cross-selling. Liaise with the Visual team and Store Management to ensure alignment with display guidelines and brand standards. Leadership by Example Act as a role model within the boutique, inspiring the team through professionalism, consistent results and an exemplary client-centric approach. Share best practices in clienteling, sales techniques and high-value client management. Requirements Minimum 5 years of experience as a Client Advisor / Senior Client Advisor within luxury brands or direct competitors. Active client portfolio and proven experience managing VIC and VIP clients. Solid background in high-ticket sales and consistent achievement of ambitious targets. Strong autonomy in sales management and KPI ownership. Excellent interpersonal, communication and problem-solving skills. Strong results-driven mindset with an entrepreneurial approach. Team player with a natural aptitude for collaboration and informal leadership. The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equality. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.
May 08, 2026
Full time
A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care. Key Responsibilities Brand Experience & Clienteling Excellence Independently manage the entire Client Journey, building strong, long-lasting and profitable relationships with a local and international clientele. Develop, nurture and expand a loyal client portfolio, with a strong focus on VIC and VIP clients. Deliver the Valentino Couture Service flawlessly across every stage of the experience: pre-sale preparation, welcoming, client discovery, product presentation, closing and post-sale follow-up. Plan and manage private appointments, one-to-one experiences, trunk shows and exclusive events, both in-boutique and off-site. Act as a trusted point of reference for VIP clients, ensuring an extremely personalized service and a proactive, anticipatory approach. CRM & Performance Management Strategically manage all CRM tools, implementing tailored clienteling campaigns and targeted reach-out activities. Independently monitor and achieve sales objectives, KPIs and CRM targets, consistently demonstrating top-level performance. Accurately capture, update and maintain client data, including qualitative insights and purchasing preferences. Analyze personal performance and define corrective actions to maximize conversion rate, UPT, average ticket and client retention. Styling & Product Expertise Guide clients across all categories of the Maison, proposing total looks fully aligned with Valentino's identity and aesthetic. Demonstrate in-depth knowledge of products, materials, fits and collections, including high-value and couture pieces. Meticulously prepare client appointments, including product selection, space organization and the creation of an exclusive and memorable experience. Remain constantly informed about new collections, seasonal trends and special launches. Sales Operations & Store Collaboration Proactively manage all sales and after-sales activities, including returns, repairs, complaints and special requests. Collaborate closely with the team to ensure daily operational excellence and full compliance with Maison visual standards. Possess thorough knowledge of boutique and warehouse stock to maximize sales opportunities and cross-selling. Liaise with the Visual team and Store Management to ensure alignment with display guidelines and brand standards. Leadership by Example Act as a role model within the boutique, inspiring the team through professionalism, consistent results and an exemplary client-centric approach. Share best practices in clienteling, sales techniques and high-value client management. Requirements Minimum 5 years of experience as a Client Advisor / Senior Client Advisor within luxury brands or direct competitors. Active client portfolio and proven experience managing VIC and VIP clients. Solid background in high-ticket sales and consistent achievement of ambitious targets. Strong autonomy in sales management and KPI ownership. Excellent interpersonal, communication and problem-solving skills. Strong results-driven mindset with an entrepreneurial approach. Team player with a natural aptitude for collaboration and informal leadership. The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equality. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.
Additional Resources
Accounts Senior / Semi Senior Accountant (Accountancy Practice)
Additional Resources Stony Stratford, Buckinghamshire
An opportunity has arisen for an Accounts Senior / Semi Senior Accountant to join a well-established professional accountancy firm providing accounting, tax, and business advisory services to small and medium-sized organisations. As an Accounts Senior / Semi Senior Accountant, you will be overseeing day-to-day bookkeeping duties while supporting a diverse client base. This is a full-time role offering hybrid working options (3 days in office, 2 days from home), a salary range of £35,000 - £40,000 and benefits. You will be responsible for: Performing reconciliations across all key balance sheet accounts, including bank, VAT, credit cards, receivables, payables, payroll, CIS, intercompany and loans. Managing purchase invoices, staff expenses and supplier payments Handling credit control activities and preparing VAT submissions Managing your own portfolio of clients Assisting with system integrations and supporting the preparation of year-end accounts Providing regular communication and assistance to clients Responding to client queries in a timely, professional manner Helping to guide and support junior team members What we are looking for Previously worked as an Accounts Senior, Accounts Semi Senior, Semi Senior Accountant, Accounting Technician, Bookkeeper, Practice Accountant, Accounts Technician, Assistant Accountant, Accounts Assistant, Finance Assistant or in a simple role. Ideally have 5 years of experience within a accountancy practice or Qualified by Experience Strong expertise in reconciliations, accounting journals, VAT and CIS. Confident preparing VAT returns with up-to-date knowledge of relevant regulations Solid understanding of double-entry bookkeeping principles Skilled user of cloud-based accounting software, particularly Xero Exceptional accuracy and a methodical approach to all financial tasks A personable manner and genuine enjoyment working directly with clients What s on offer Competitive salary Hybrid working arrangement Flexitime scheme Company pension Free on-site parking Access to optional private medical cover Health and wellbeing support programme Sick pay Enhanced maternity / paternity leave Bonus scheme Life assurance Opportunities for progression in a supportive environment Ongoing training and development This is a fantastic opportunity for an Accounts Senior / Semi Senior Accountant to join a respected firm and take the next step in your career. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
May 08, 2026
Full time
An opportunity has arisen for an Accounts Senior / Semi Senior Accountant to join a well-established professional accountancy firm providing accounting, tax, and business advisory services to small and medium-sized organisations. As an Accounts Senior / Semi Senior Accountant, you will be overseeing day-to-day bookkeeping duties while supporting a diverse client base. This is a full-time role offering hybrid working options (3 days in office, 2 days from home), a salary range of £35,000 - £40,000 and benefits. You will be responsible for: Performing reconciliations across all key balance sheet accounts, including bank, VAT, credit cards, receivables, payables, payroll, CIS, intercompany and loans. Managing purchase invoices, staff expenses and supplier payments Handling credit control activities and preparing VAT submissions Managing your own portfolio of clients Assisting with system integrations and supporting the preparation of year-end accounts Providing regular communication and assistance to clients Responding to client queries in a timely, professional manner Helping to guide and support junior team members What we are looking for Previously worked as an Accounts Senior, Accounts Semi Senior, Semi Senior Accountant, Accounting Technician, Bookkeeper, Practice Accountant, Accounts Technician, Assistant Accountant, Accounts Assistant, Finance Assistant or in a simple role. Ideally have 5 years of experience within a accountancy practice or Qualified by Experience Strong expertise in reconciliations, accounting journals, VAT and CIS. Confident preparing VAT returns with up-to-date knowledge of relevant regulations Solid understanding of double-entry bookkeeping principles Skilled user of cloud-based accounting software, particularly Xero Exceptional accuracy and a methodical approach to all financial tasks A personable manner and genuine enjoyment working directly with clients What s on offer Competitive salary Hybrid working arrangement Flexitime scheme Company pension Free on-site parking Access to optional private medical cover Health and wellbeing support programme Sick pay Enhanced maternity / paternity leave Bonus scheme Life assurance Opportunities for progression in a supportive environment Ongoing training and development This is a fantastic opportunity for an Accounts Senior / Semi Senior Accountant to join a respected firm and take the next step in your career. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Senior Client Advisor: Couture Luxury & VIP Experience
Sabceducation
A luxury fashion brand in Greater London is seeking an experienced Client Advisor to manage client relationships and sales operations. The position requires a minimum of 5 years of experience in luxury retail, particularly with VIP clients, along with a strong background in high-ticket sales. Responsibilities include delivering exceptional customer experiences, strategic use of CRM tools, and actively achieving sales targets. This role is critical in maintaining the brand's high service standards.
May 08, 2026
Full time
A luxury fashion brand in Greater London is seeking an experienced Client Advisor to manage client relationships and sales operations. The position requires a minimum of 5 years of experience in luxury retail, particularly with VIP clients, along with a strong background in high-ticket sales. Responsibilities include delivering exceptional customer experiences, strategic use of CRM tools, and actively achieving sales targets. This role is critical in maintaining the brand's high service standards.
Anderson Knight
Senior Accountant
Anderson Knight
Anderson Knight Recruitment are delighted to be working exclusively with one of our key clients a highly respected and successful CA Firm based in the heart of Glasgow, in their search for a Senior Accountant . This is an exciting opportunity to join a forward-thinking and client-focused firm that continues to grow due to ongoing success and exceptional service delivery. Our client is seeking a fully Qualified Accountant (CA or ACCA) with a strong background in practice who is ready to take the next step in their career. Key Responsibilities: Managing a diverse portfolio of clients across various sectors Preparing and reviewing statutory accounts and financial statements Providing business advisory services and value-add solutions to clients Supporting junior team members through mentorship and review Liaising directly with clients, HMRC, and other third parties Contributing to the development and growth of client relationships Key Requirements: Fully Qualified Accountant (CA or ACCA) A proven track record of working within an accountancy practice Strong technical knowledge of accounting standards and tax Excellent communication and interpersonal skills A proactive, client-centric approach with the ability to build trusted relationships Commercially minded with the ability to identify opportunities to add value Why Apply? Join a successful and growing firm with an excellent reputation Central Glasgow location with modern office space Clear opportunities for progression and personal development Supportive and collaborative working culture Competitive salary and benefits package If you are an experienced Senior Accountant looking to further your career in a supportive and ambitious environment, then please apply using the link below.
May 08, 2026
Full time
Anderson Knight Recruitment are delighted to be working exclusively with one of our key clients a highly respected and successful CA Firm based in the heart of Glasgow, in their search for a Senior Accountant . This is an exciting opportunity to join a forward-thinking and client-focused firm that continues to grow due to ongoing success and exceptional service delivery. Our client is seeking a fully Qualified Accountant (CA or ACCA) with a strong background in practice who is ready to take the next step in their career. Key Responsibilities: Managing a diverse portfolio of clients across various sectors Preparing and reviewing statutory accounts and financial statements Providing business advisory services and value-add solutions to clients Supporting junior team members through mentorship and review Liaising directly with clients, HMRC, and other third parties Contributing to the development and growth of client relationships Key Requirements: Fully Qualified Accountant (CA or ACCA) A proven track record of working within an accountancy practice Strong technical knowledge of accounting standards and tax Excellent communication and interpersonal skills A proactive, client-centric approach with the ability to build trusted relationships Commercially minded with the ability to identify opportunities to add value Why Apply? Join a successful and growing firm with an excellent reputation Central Glasgow location with modern office space Clear opportunities for progression and personal development Supportive and collaborative working culture Competitive salary and benefits package If you are an experienced Senior Accountant looking to further your career in a supportive and ambitious environment, then please apply using the link below.
Senior Environmental Advisor - Lead Strategy & Compliance
Irwin & Colton Limited Inverness, Highland
A leading infrastructure services provider in Inverness is seeking a Senior Environment Advisor to shape environmental strategies for high-profile projects. The role requires significant experience in environmental roles, strong knowledge of legislation, and a degree in an environmental discipline. You'll lead compliance efforts and mentor junior team members while engaging with clients and stakeholders. This is an exciting opportunity to make a tangible impact within a growing organization, offering a competitive salary and excellent benefits.
May 08, 2026
Full time
A leading infrastructure services provider in Inverness is seeking a Senior Environment Advisor to shape environmental strategies for high-profile projects. The role requires significant experience in environmental roles, strong knowledge of legislation, and a degree in an environmental discipline. You'll lead compliance efforts and mentor junior team members while engaging with clients and stakeholders. This is an exciting opportunity to make a tangible impact within a growing organization, offering a competitive salary and excellent benefits.
AI Solutions Consultant
Zip
The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world's leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend. We have a world class team coming from category defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we're focused on developing cutting edge technology, expanding into new global markets, and-above all-driving incredible value for our customers. Join us! Your Role As a Solutions Consultant on the Zip AI team, you'll be the technical partner enterprise customers trust to bring AI powered automation to life. You'll work hands on with procurement, finance, and operations leaders to design, build, and deploy AI agents that transform how their teams work-from invoice processing to contract review and beyond. This role blends deep technical work with strategic customer engagement. You'll architect agent workflows, optimize prompts, integrate with complex tech stacks, and guide customers from initial discovery through successful deployment and expansion. Working closely with Sales, Customer Success, and Product, you'll help customers unlock the full potential of Zip's AI platform while bringing field insights back to shape our roadmap. You'll work with a variety of industries and company stages. Current customers include Coinbase, Snowflake, Notion, Canva, Samsara, and Databricks. You Will Partner with Sales and Customer Success to deeply understand customer requirements, translate them into technical solutions, and serve as a trusted advisor from initial evaluation through deployment and expansion Lead technical discovery to map customer workflows, identify automation opportunities, and design agent architectures that deliver measurable value Build and optimize AI agents-configuring workflows, writing and refining prompts, and tuning agent behavior to meet customer requirements Own integrations between Zip AI agents and customer systems (ERPs, CLMs, ticketing, TPRM, and other procurement tools) using middleware and iPaaS platforms Drive successful implementations end to end-scoping requirements, documenting architecture, testing configurations, troubleshooting issues, and ensuring smooth go lives Enable customer teams to manage and improve their agents, building confidence and long term self sufficiency Gather insights on how customers are deploying AI agents, identify emerging patterns, and deliver structured feedback to Product and Engineering Qualifications 5+ years of experience in technical customer facing roles such as Solutions Architect, Solutions Engineer, Technical Consultant, or Implementation Engineer Hands on experience building or deploying AI/LLM powered solutions, with a working understanding of functional LLM fundamentals and prompt engineering Strong technical credibility-you can lead architectural discussions, work through complex integration challenges, and earn the trust of technical stakeholders Experience with middleware platforms, iPaaS tools, or integration architecture; comfortable with REST APIs, webhooks, and authentication protocols Track record of managing enterprise customer engagements and delivering successful implementations in fast paced environments Strong communication skills with the ability to translate technical concepts for non technical stakeholders across procurement, finance, and operations Extreme attention to detail and a relentless focus on customer outcomes Nice to Have: Experience with agent building tools (e.g., n8n, Glean) or familiarity with MCP (Model Context Protocol) Background in ERP, P2P, CLM, or procurement systems Python or JavaScript scripting experience Perks & Benefits At Zip, we're committed to providing our employees with everything they need to do their best work. Start up equity Health, vision & dental coverage Flexible PTO Apple equipment plus home office budget We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!
May 08, 2026
Full time
The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world's leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend. We have a world class team coming from category defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we're focused on developing cutting edge technology, expanding into new global markets, and-above all-driving incredible value for our customers. Join us! Your Role As a Solutions Consultant on the Zip AI team, you'll be the technical partner enterprise customers trust to bring AI powered automation to life. You'll work hands on with procurement, finance, and operations leaders to design, build, and deploy AI agents that transform how their teams work-from invoice processing to contract review and beyond. This role blends deep technical work with strategic customer engagement. You'll architect agent workflows, optimize prompts, integrate with complex tech stacks, and guide customers from initial discovery through successful deployment and expansion. Working closely with Sales, Customer Success, and Product, you'll help customers unlock the full potential of Zip's AI platform while bringing field insights back to shape our roadmap. You'll work with a variety of industries and company stages. Current customers include Coinbase, Snowflake, Notion, Canva, Samsara, and Databricks. You Will Partner with Sales and Customer Success to deeply understand customer requirements, translate them into technical solutions, and serve as a trusted advisor from initial evaluation through deployment and expansion Lead technical discovery to map customer workflows, identify automation opportunities, and design agent architectures that deliver measurable value Build and optimize AI agents-configuring workflows, writing and refining prompts, and tuning agent behavior to meet customer requirements Own integrations between Zip AI agents and customer systems (ERPs, CLMs, ticketing, TPRM, and other procurement tools) using middleware and iPaaS platforms Drive successful implementations end to end-scoping requirements, documenting architecture, testing configurations, troubleshooting issues, and ensuring smooth go lives Enable customer teams to manage and improve their agents, building confidence and long term self sufficiency Gather insights on how customers are deploying AI agents, identify emerging patterns, and deliver structured feedback to Product and Engineering Qualifications 5+ years of experience in technical customer facing roles such as Solutions Architect, Solutions Engineer, Technical Consultant, or Implementation Engineer Hands on experience building or deploying AI/LLM powered solutions, with a working understanding of functional LLM fundamentals and prompt engineering Strong technical credibility-you can lead architectural discussions, work through complex integration challenges, and earn the trust of technical stakeholders Experience with middleware platforms, iPaaS tools, or integration architecture; comfortable with REST APIs, webhooks, and authentication protocols Track record of managing enterprise customer engagements and delivering successful implementations in fast paced environments Strong communication skills with the ability to translate technical concepts for non technical stakeholders across procurement, finance, and operations Extreme attention to detail and a relentless focus on customer outcomes Nice to Have: Experience with agent building tools (e.g., n8n, Glean) or familiarity with MCP (Model Context Protocol) Background in ERP, P2P, CLM, or procurement systems Python or JavaScript scripting experience Perks & Benefits At Zip, we're committed to providing our employees with everything they need to do their best work. Start up equity Health, vision & dental coverage Flexible PTO Apple equipment plus home office budget We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!
Proactive Appointments
Senior Account Escalation Manager
Proactive Appointments
Our client is seeking a Senior Account Escalation Manager to manage proactive escalation engagements. Delivering an enhanced level of interaction and personalized service to accounts that require proactive support. The Account Escalation Manager establishes a trusted short-term advisor relationship that works to ensure the overall customer satisfaction with our products and services. Inside IR35 Hybrid working Some business travel required Responsibilities Primary focus on delivering proactive engagements through the Preventative Escalation models. Understand all aspects of the engagement and develop a clear scope and get-well plan. 100% ownership of the proactive account escalation engagement and all activities that make up the get-well plan. Maintain disciplined and regular communications within accounts, from C-level executives to front line administrators, while building credibility through timely action and responsiveness during the proactive engagement. Co-ordination with all internal subject matter experts and stakeholders, acting as the primary decision point for all active customer activities pertaining to the proactive account escalation. Customer champion, a resource specifically focused on ensuring the customer environment maintains a stable state and increase customer satisfaction with ServiceNow, resulting in the continued growth of the account. Provide support on complex reactive account escalations as the business requires. Skills Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analysing AI-driven insights, or exploring AI's potential impact on the function or industry Ability to see the bigger picture in situations Possess the type of magnetic personality that naturally builds relationships and instils trust Proven experience in similar roles at other Enterprise Software, ideally ITIL related companies, to include technical account management, program or project management. Experience working with Enterprise Software companies. Excellent written and verbal communication skills, with strong presentation and facilitation skills. Ability to effectively work in a culturally diverse environment Strong organizational and analytical skills Experience dealing with technical end-users in a support role ServiceNow Platform experience is a plus Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
May 08, 2026
Contractor
Our client is seeking a Senior Account Escalation Manager to manage proactive escalation engagements. Delivering an enhanced level of interaction and personalized service to accounts that require proactive support. The Account Escalation Manager establishes a trusted short-term advisor relationship that works to ensure the overall customer satisfaction with our products and services. Inside IR35 Hybrid working Some business travel required Responsibilities Primary focus on delivering proactive engagements through the Preventative Escalation models. Understand all aspects of the engagement and develop a clear scope and get-well plan. 100% ownership of the proactive account escalation engagement and all activities that make up the get-well plan. Maintain disciplined and regular communications within accounts, from C-level executives to front line administrators, while building credibility through timely action and responsiveness during the proactive engagement. Co-ordination with all internal subject matter experts and stakeholders, acting as the primary decision point for all active customer activities pertaining to the proactive account escalation. Customer champion, a resource specifically focused on ensuring the customer environment maintains a stable state and increase customer satisfaction with ServiceNow, resulting in the continued growth of the account. Provide support on complex reactive account escalations as the business requires. Skills Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analysing AI-driven insights, or exploring AI's potential impact on the function or industry Ability to see the bigger picture in situations Possess the type of magnetic personality that naturally builds relationships and instils trust Proven experience in similar roles at other Enterprise Software, ideally ITIL related companies, to include technical account management, program or project management. Experience working with Enterprise Software companies. Excellent written and verbal communication skills, with strong presentation and facilitation skills. Ability to effectively work in a culturally diverse environment Strong organizational and analytical skills Experience dealing with technical end-users in a support role ServiceNow Platform experience is a plus Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
IDA RECRUITMENT LTD
HR Administrator
IDA RECRUITMENT LTD
We are working with a well-established Christian charity based in London Bridge who are seeking an experienced HR administrator/HR systems support to assist with the implementation of their newly acquired HR system, Cezanne HR. This is a 35 hour Monday to Friday role, 2 days needing to be in the offices, 3 days can be remote working. Hourly rate is £19.23 plus for holiday pay on top (total £21.55 an hour). This is a hands-on role where you will support day to day HR administrative task (60%) as well as playing a key part in ensuring a smooth and accurate transition of HR data into the new system (40%). The assignment will begin in May to align with the system implementation and will run for an initial period of three months. The successful candidate will be highly detail-orientated and methodical, with proven experience in an HR administrative/HR systems support role. An exceptional eye for detail, and an enthusiasm for learning, with the ability to pick things up quickly. University (or equivalent) education is preferred. Reporting into the HR Officer, working within the wider HR global team key responsibilities include: Supporting People Advisors with interview coordination, including sending out candidate invites and administering interview tests. Providing longlisting support where agreed and coordination of shortlisting and selection events Providing administrative support across HR processes, including onboarding, offboarding, and following up on reference requests and completing right-to-work checks. Supporting managers with processing leavers and change of employment forms Maintaining accurate employee records and personnel files, ensuring documents are uploaded to the necessary records. Inputting, editing and maintaining staff changes on the HR systems, liaising with UK payroll as necessary Ensuring offer process and correspondence is completed with HR systems updated appropriately including; DBS/police checks, references and other pre employment checks are obtained and checked prior to the start date. Supporting the implementation and transition to a new HR system, including completing migration templates and carrying out data validation checks Cleansing and standardising HR data (e.g. missing fields, duplicates, formatting) and keeping clear records of changes Maintaining and updating employee records during transition, ensuring high levels of accuracy and data integrity Performing spot checks and data audits; investigate and resolve discrepancies promptly, escalating where needed Assisting with bulk data uploads, reporting, and system testing activities, following agreed processes and deadlines Ensuring compliance with data protection regulations and internal policies, including secure handling of working files IDA Recruitment Ltd specialises in office support recruitment across London. We work with sectors from Creative start ups to Professional Service organisations. We have a great deal of experience of the London Market and throughout our careers have nurtured long term respectful relationships with candidates, enabling them to reach their potential. Due to high volumes we are unable to respond to every application. We expect to contact successful candidates within 5 working days.
May 08, 2026
Contractor
We are working with a well-established Christian charity based in London Bridge who are seeking an experienced HR administrator/HR systems support to assist with the implementation of their newly acquired HR system, Cezanne HR. This is a 35 hour Monday to Friday role, 2 days needing to be in the offices, 3 days can be remote working. Hourly rate is £19.23 plus for holiday pay on top (total £21.55 an hour). This is a hands-on role where you will support day to day HR administrative task (60%) as well as playing a key part in ensuring a smooth and accurate transition of HR data into the new system (40%). The assignment will begin in May to align with the system implementation and will run for an initial period of three months. The successful candidate will be highly detail-orientated and methodical, with proven experience in an HR administrative/HR systems support role. An exceptional eye for detail, and an enthusiasm for learning, with the ability to pick things up quickly. University (or equivalent) education is preferred. Reporting into the HR Officer, working within the wider HR global team key responsibilities include: Supporting People Advisors with interview coordination, including sending out candidate invites and administering interview tests. Providing longlisting support where agreed and coordination of shortlisting and selection events Providing administrative support across HR processes, including onboarding, offboarding, and following up on reference requests and completing right-to-work checks. Supporting managers with processing leavers and change of employment forms Maintaining accurate employee records and personnel files, ensuring documents are uploaded to the necessary records. Inputting, editing and maintaining staff changes on the HR systems, liaising with UK payroll as necessary Ensuring offer process and correspondence is completed with HR systems updated appropriately including; DBS/police checks, references and other pre employment checks are obtained and checked prior to the start date. Supporting the implementation and transition to a new HR system, including completing migration templates and carrying out data validation checks Cleansing and standardising HR data (e.g. missing fields, duplicates, formatting) and keeping clear records of changes Maintaining and updating employee records during transition, ensuring high levels of accuracy and data integrity Performing spot checks and data audits; investigate and resolve discrepancies promptly, escalating where needed Assisting with bulk data uploads, reporting, and system testing activities, following agreed processes and deadlines Ensuring compliance with data protection regulations and internal policies, including secure handling of working files IDA Recruitment Ltd specialises in office support recruitment across London. We work with sectors from Creative start ups to Professional Service organisations. We have a great deal of experience of the London Market and throughout our careers have nurtured long term respectful relationships with candidates, enabling them to reach their potential. Due to high volumes we are unable to respond to every application. We expect to contact successful candidates within 5 working days.
Senior Environmental Advisor
Irwin & Colton Limited Inverness, Highland
Senior Environment Advisor Invergordon £65,000 plus Excellent Benefits Relocation/Living Away Allowance Provided Are you looking to take the next step in your environmental career with one of the UK's fastest-growing infrastructure services providers? If so, this Senior Environment Advisor opportunity could be an excellent fit. Working within a leading infrastructure services provider in their energy division, this role will play a key part in shaping and delivering environmental strategy across a portfolio of high-profile projects. This is a pivotal position within the division, offering the opportunity to lead on environmental performance and continuous improvement. Responsibilities Leading the implementation and continuous improvement of environmental strategy, ensuring compliance with all relevant legislation, regulations, and company policies Providing expert guidance and oversight across multiple project sites, ensuring best practice is embedded at all stages of delivery Managing and mentoring junior environmental team members, supporting their development and driving a high-performance culture Working closely with senior stakeholders, including clients, contractors, and regulators, acting as a key advisor on environmental and sustainability matters Qualifications Significant experience in environmental and sustainability roles, ideally within construction, infrastructure, or a related sector Strong working knowledge of environmental legislation and best practice, with the ability to apply this strategically across projects Degree-level qualification (or equivalent) in an environmental discipline Professional membership with a recognised environmental body (e.g., ISEP, CIEEM, CIWEM) Proven ability to influence, lead, and engage stakeholders at all levels This is an excellent opportunity for an experienced professional to take on a leadership role within a forward-thinking and growing organisation, making a tangible impact on major infrastructure projects. For further details and to apply, contact Leon Robinson at or . Irwin and Colton is committed to diversity, equity and inclusion please let us know if we can do anything to make the process more accessible to you.
May 08, 2026
Full time
Senior Environment Advisor Invergordon £65,000 plus Excellent Benefits Relocation/Living Away Allowance Provided Are you looking to take the next step in your environmental career with one of the UK's fastest-growing infrastructure services providers? If so, this Senior Environment Advisor opportunity could be an excellent fit. Working within a leading infrastructure services provider in their energy division, this role will play a key part in shaping and delivering environmental strategy across a portfolio of high-profile projects. This is a pivotal position within the division, offering the opportunity to lead on environmental performance and continuous improvement. Responsibilities Leading the implementation and continuous improvement of environmental strategy, ensuring compliance with all relevant legislation, regulations, and company policies Providing expert guidance and oversight across multiple project sites, ensuring best practice is embedded at all stages of delivery Managing and mentoring junior environmental team members, supporting their development and driving a high-performance culture Working closely with senior stakeholders, including clients, contractors, and regulators, acting as a key advisor on environmental and sustainability matters Qualifications Significant experience in environmental and sustainability roles, ideally within construction, infrastructure, or a related sector Strong working knowledge of environmental legislation and best practice, with the ability to apply this strategically across projects Degree-level qualification (or equivalent) in an environmental discipline Professional membership with a recognised environmental body (e.g., ISEP, CIEEM, CIWEM) Proven ability to influence, lead, and engage stakeholders at all levels This is an excellent opportunity for an experienced professional to take on a leadership role within a forward-thinking and growing organisation, making a tangible impact on major infrastructure projects. For further details and to apply, contact Leon Robinson at or . Irwin and Colton is committed to diversity, equity and inclusion please let us know if we can do anything to make the process more accessible to you.
CCA Recruitment Group
Complaints Advisor
CCA Recruitment Group City, Cardiff
Complaints Advisor - Financial Services (Remote) Salary: From 30,000 per year Location: Fully Remote (Work from Home) Job Type: Full-time, Permanent Hours: 40 hours per week (8am-8pm, Monday-Saturday) Start Dates: From June onwards About the Role We are hiring experienced Complaints Advisors to join a well-established financial services organisation, recognised as a Great Place to Work UK (2025) . This is a fully remote role where you will handle and resolve customer complaints within an FCA-regulated environment , ensuring fair outcomes and high-quality customer service. What You'll Be Doing Investigating and resolving customer complaints Handling complex and regulated cases Writing clear and compliant responses and case notes Communicating with customers by phone and email Working within FCA and compliance guidelines Meeting SLA, quality, and productivity targets Identifying risks and escalating where needed What We're Looking For Minimum 12 months complaints handling experience in a UK FCA-regulated financial services role (essential) Strong written and verbal communication skills Ability to manage workload and meet deadlines Confident handling difficult conversations Comfortable working in a fast-paced environment Key Skills Attention to detail Problem-solving skills Calm and professional under pressure Strong customer service focus Organised and reliable Team player with a proactive attitude Training & Checks 2 weeks training + 2 weeks supported "Grad Bay" You must pass the following checks: Right to Work in the UK Criminal Record Check Credit Check CIFAS & Sanctions checks What's in It for You Fully remote role from day one Join a supportive and growing financial services business Great opportunity to develop your career in a regulated environment Structured training and ongoing support If you have FCA complaints experience and are looking for your next remote opportunity, apply today. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
May 08, 2026
Full time
Complaints Advisor - Financial Services (Remote) Salary: From 30,000 per year Location: Fully Remote (Work from Home) Job Type: Full-time, Permanent Hours: 40 hours per week (8am-8pm, Monday-Saturday) Start Dates: From June onwards About the Role We are hiring experienced Complaints Advisors to join a well-established financial services organisation, recognised as a Great Place to Work UK (2025) . This is a fully remote role where you will handle and resolve customer complaints within an FCA-regulated environment , ensuring fair outcomes and high-quality customer service. What You'll Be Doing Investigating and resolving customer complaints Handling complex and regulated cases Writing clear and compliant responses and case notes Communicating with customers by phone and email Working within FCA and compliance guidelines Meeting SLA, quality, and productivity targets Identifying risks and escalating where needed What We're Looking For Minimum 12 months complaints handling experience in a UK FCA-regulated financial services role (essential) Strong written and verbal communication skills Ability to manage workload and meet deadlines Confident handling difficult conversations Comfortable working in a fast-paced environment Key Skills Attention to detail Problem-solving skills Calm and professional under pressure Strong customer service focus Organised and reliable Team player with a proactive attitude Training & Checks 2 weeks training + 2 weeks supported "Grad Bay" You must pass the following checks: Right to Work in the UK Criminal Record Check Credit Check CIFAS & Sanctions checks What's in It for You Fully remote role from day one Join a supportive and growing financial services business Great opportunity to develop your career in a regulated environment Structured training and ongoing support If you have FCA complaints experience and are looking for your next remote opportunity, apply today. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
The London Cremation Company
Administrator / Memorials Advisor
The London Cremation Company
Administrator / Memorials Advisor Golders Green, London Up to £29,245 (DOE) A role where compassion meets organisation and every detail matters. At London Cremation Company , we support families through some of the most important and difficult moments of their lives. Every conversation, every document, every interaction matters. We re looking for a calm, organised and people-focused Administrator / Memorials Advisor to join our Golders Green team someone who can deliver exceptional service while keeping complex processes running smoothly behind the scenes. What you ll be doing This is a varied, front-facing role where no two days are quite the same. You ll be at the centre of operations supporting families, managing administration, and helping create lasting memorials. Be the first point of contact for families, visitors and partners Manage cremation paperwork and ensure all documentation is accurate and compliant Maintain registers and statutory records to the highest standard Co-ordinate the daily cremation diary and appointments Support families with memorial options, including arranging and leading meetings Liaise with Funeral Directors, officiants, suppliers and internal teams Handle enquiries and resolve concerns with professionalism and empathy Process payments and manage records accurately Monitor memorial renewals and liaise with families accordingly You ll also occasionally support chapel services and memorial garden activities ensuring everything runs smoothly and respectfully. What you ll bring Strong administration and organisational skills Excellent communication both written and face-to-face A natural ability to build trust and rapport quickly Confidence working in a busy, structured environment High attention to detail and accuracy A calm, compassionate approach when supporting bereaved families Good working knowledge of Microsoft Office Experience in a bereavement, funeral, or memorial setting is beneficial but not essential. What you ll get in return 26 days holiday + public holidays Occupational sick pay Life assurance & income protection Salary sacrifice pension Employee Assistance Programme & wellbeing tools Retail discounts and financial wellbeing support Ongoing training and development Uniform & PPE provided Free / discounted cremation benefits for family Why join us? The London Cremation Company has been at the forefront of cremation services since 1900. Across our six sites, we are committed to delivering personal, respectful and meaningful experiences for every family we support. This is more than an admin role it s an opportunity to do work that truly matters, every single day. Apply now If you re organised, compassionate, and ready to be part of a team that makes a difference we d love to hear from you.
May 08, 2026
Full time
Administrator / Memorials Advisor Golders Green, London Up to £29,245 (DOE) A role where compassion meets organisation and every detail matters. At London Cremation Company , we support families through some of the most important and difficult moments of their lives. Every conversation, every document, every interaction matters. We re looking for a calm, organised and people-focused Administrator / Memorials Advisor to join our Golders Green team someone who can deliver exceptional service while keeping complex processes running smoothly behind the scenes. What you ll be doing This is a varied, front-facing role where no two days are quite the same. You ll be at the centre of operations supporting families, managing administration, and helping create lasting memorials. Be the first point of contact for families, visitors and partners Manage cremation paperwork and ensure all documentation is accurate and compliant Maintain registers and statutory records to the highest standard Co-ordinate the daily cremation diary and appointments Support families with memorial options, including arranging and leading meetings Liaise with Funeral Directors, officiants, suppliers and internal teams Handle enquiries and resolve concerns with professionalism and empathy Process payments and manage records accurately Monitor memorial renewals and liaise with families accordingly You ll also occasionally support chapel services and memorial garden activities ensuring everything runs smoothly and respectfully. What you ll bring Strong administration and organisational skills Excellent communication both written and face-to-face A natural ability to build trust and rapport quickly Confidence working in a busy, structured environment High attention to detail and accuracy A calm, compassionate approach when supporting bereaved families Good working knowledge of Microsoft Office Experience in a bereavement, funeral, or memorial setting is beneficial but not essential. What you ll get in return 26 days holiday + public holidays Occupational sick pay Life assurance & income protection Salary sacrifice pension Employee Assistance Programme & wellbeing tools Retail discounts and financial wellbeing support Ongoing training and development Uniform & PPE provided Free / discounted cremation benefits for family Why join us? The London Cremation Company has been at the forefront of cremation services since 1900. Across our six sites, we are committed to delivering personal, respectful and meaningful experiences for every family we support. This is more than an admin role it s an opportunity to do work that truly matters, every single day. Apply now If you re organised, compassionate, and ready to be part of a team that makes a difference we d love to hear from you.
Manager - Managed Learning Service (MLS), Financial Services, People Consulting
Limelight Health
Manager - Managed Learning Service (MLS), Financial Services, People Consulting Location: London Other locations: Primary Location Only Salary: Competitive Date: 7 Nov 2025 Job Description Requisition ID: People Consulting - Learning and Development - Manager (Managed Learning Services) At EY, we are proud to partner with leading financial services organizations, empowering their teams to achieve peak performance. Join Us in Transforming the Workplace We are on a mission to reshape employee experiences, build innovative learning solutions, and drive organizational change. As part of our dynamic People Consulting team, you will play a crucial role in navigating the complexities of today's business environment. Why This Role Matters This is an exciting opportunity to engage with clients on their people strategies. We invite you to join our fast-growing EY People Consulting (Learning) team as we work together to create a Better Working World. We leverage creativity, scientific insights, and industry expertise to develop impactful learning experiences for clients in Banking, Wealth and Asset Management, and Insurance. Your contributions will help clients identify skills gaps, design learning pathways, and implement effective learning functions. Key Responsibilities Lead diverse workstreams across complex engagements in the financial services sector. Design and implement innovative solutions tailored to client needs. Build and maintain strong relationships with stakeholders, acting as a trusted advisor. Identify new business opportunities and contribute to proposal development. Oversee operational aspects and risk management of client engagements. Mentor and coach junior team members, fostering their professional growth. Collaborate on strategic initiatives that support the overall growth of the firm. Focus on Learning Operations In This Role, You Will Drive the end-to-end delivery of Managed Learning Services (MLS) engagements, ensuring high-quality outcomes. Develop tailored learning strategies and operational solutions based on client needs. Manage project budgets, timelines, and resources effectively. Create compelling presentations and proposals that resonate with clients. Contribute to the growth of the MLS business by shaping new offerings and providing innovative insights. What We're Looking For Consulting experience at the Manager level, preferably within a Big Four or similar professional services environment. A proven track record in developing transformational operational solutions, including organizational design and process transformation. Strong business development skills, including client relationship management and proposal development. Expertise in managing large-scale projects with multiple stakeholders. Excellent communication and interpersonal skills, with the ability to influence at senior levels. Experience in leading and developing teams in a fast-paced, client-focused setting. Preferred Qualifications Experience in financial services (banking, insurance, wealth and asset management) or a passion for the sector. Knowledge of the Learning & Development industry and Managed Learning Services. Proficiency in creating impactful presentations and performing data analysis using PowerPoint and Excel. Relevant degree-level education and/or professional qualifications. Why EY? At EY, we are committed to building a Better Working World. Our culture promotes training, opportunities, and the creative freedom to drive change. We offer a competitive remuneration package that rewards individual and team performance, along with flexible working arrangements to support your career and personal priorities. Join us in making a lasting impact for our clients and society by putting people at the heart of everything we do.
May 08, 2026
Full time
Manager - Managed Learning Service (MLS), Financial Services, People Consulting Location: London Other locations: Primary Location Only Salary: Competitive Date: 7 Nov 2025 Job Description Requisition ID: People Consulting - Learning and Development - Manager (Managed Learning Services) At EY, we are proud to partner with leading financial services organizations, empowering their teams to achieve peak performance. Join Us in Transforming the Workplace We are on a mission to reshape employee experiences, build innovative learning solutions, and drive organizational change. As part of our dynamic People Consulting team, you will play a crucial role in navigating the complexities of today's business environment. Why This Role Matters This is an exciting opportunity to engage with clients on their people strategies. We invite you to join our fast-growing EY People Consulting (Learning) team as we work together to create a Better Working World. We leverage creativity, scientific insights, and industry expertise to develop impactful learning experiences for clients in Banking, Wealth and Asset Management, and Insurance. Your contributions will help clients identify skills gaps, design learning pathways, and implement effective learning functions. Key Responsibilities Lead diverse workstreams across complex engagements in the financial services sector. Design and implement innovative solutions tailored to client needs. Build and maintain strong relationships with stakeholders, acting as a trusted advisor. Identify new business opportunities and contribute to proposal development. Oversee operational aspects and risk management of client engagements. Mentor and coach junior team members, fostering their professional growth. Collaborate on strategic initiatives that support the overall growth of the firm. Focus on Learning Operations In This Role, You Will Drive the end-to-end delivery of Managed Learning Services (MLS) engagements, ensuring high-quality outcomes. Develop tailored learning strategies and operational solutions based on client needs. Manage project budgets, timelines, and resources effectively. Create compelling presentations and proposals that resonate with clients. Contribute to the growth of the MLS business by shaping new offerings and providing innovative insights. What We're Looking For Consulting experience at the Manager level, preferably within a Big Four or similar professional services environment. A proven track record in developing transformational operational solutions, including organizational design and process transformation. Strong business development skills, including client relationship management and proposal development. Expertise in managing large-scale projects with multiple stakeholders. Excellent communication and interpersonal skills, with the ability to influence at senior levels. Experience in leading and developing teams in a fast-paced, client-focused setting. Preferred Qualifications Experience in financial services (banking, insurance, wealth and asset management) or a passion for the sector. Knowledge of the Learning & Development industry and Managed Learning Services. Proficiency in creating impactful presentations and performing data analysis using PowerPoint and Excel. Relevant degree-level education and/or professional qualifications. Why EY? At EY, we are committed to building a Better Working World. Our culture promotes training, opportunities, and the creative freedom to drive change. We offer a competitive remuneration package that rewards individual and team performance, along with flexible working arrangements to support your career and personal priorities. Join us in making a lasting impact for our clients and society by putting people at the heart of everything we do.
EE
Sales Advisor - Uncapped Commission
EE Clydebank, Dunbartonshire
What's in it for you • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Glasgow Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
May 08, 2026
Full time
What's in it for you • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Glasgow Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
Auto Skills UK
Service Advisor
Auto Skills UK Croydon, London
Service Advisor - Automotive Dealership Location: Croydon Hours: Monday-Friday, 8:00am-5:30pm Salary: £32,000 - £33,000 + Performance Bonus Weekend Work: None - Enjoy Your Weekends Free! Are you a motivated, customer-focused Service Advisor looking to take the next step in your automotive career? Join a reputable and supportive dealership where your skills, enthusiasm, and team spirit will be genuinely valued. What You'll Be Doing Managing and coordinating all Service Department bookings. Ensuring efficient workshop loading while delivering outstanding customer service. Identifying and promoting additional work, including service plans and special offers. Acting as a key point of contact between customers and the workshop team. What We're Looking For Previous experience as a Service Advisor within a dealership environment. Knowledge of Kerridge, 1Link, Pinnacle, or similar DMS systems. A proven ability to upsell products or services. A full, valid UK manual driving licence (subject to driver checks). A positive attitude, strong communication skills, and a desire to deliver excellent service. What You'll Get in Return Performance-related bonus No weekend working - enjoy a great work-life balance Supportive team environment and a respected employer If you're interested in this Service Advisor opportunity, please contact Skills and quote Job Number: 52872
May 08, 2026
Full time
Service Advisor - Automotive Dealership Location: Croydon Hours: Monday-Friday, 8:00am-5:30pm Salary: £32,000 - £33,000 + Performance Bonus Weekend Work: None - Enjoy Your Weekends Free! Are you a motivated, customer-focused Service Advisor looking to take the next step in your automotive career? Join a reputable and supportive dealership where your skills, enthusiasm, and team spirit will be genuinely valued. What You'll Be Doing Managing and coordinating all Service Department bookings. Ensuring efficient workshop loading while delivering outstanding customer service. Identifying and promoting additional work, including service plans and special offers. Acting as a key point of contact between customers and the workshop team. What We're Looking For Previous experience as a Service Advisor within a dealership environment. Knowledge of Kerridge, 1Link, Pinnacle, or similar DMS systems. A proven ability to upsell products or services. A full, valid UK manual driving licence (subject to driver checks). A positive attitude, strong communication skills, and a desire to deliver excellent service. What You'll Get in Return Performance-related bonus No weekend working - enjoy a great work-life balance Supportive team environment and a respected employer If you're interested in this Service Advisor opportunity, please contact Skills and quote Job Number: 52872
Antella Travel Recruitment
Senior Groups Operations Executive French Speaker
Antella Travel Recruitment Edinburgh, Midlothian
Our client is a leading luxury travel specialist focused on bespoke inbound journeys throughout the UK and Ireland. Partnering with international travel advisors and tour operators, they design and deliver tailor-made, high-end itineraries that blend outstanding service with thoughtfully curated elements, from exceptional hotels and seamless ground arrangements to distinctive, one-of-a-kind experiences for discerning travellers. They are now seeking a Groups Sales and Operations Executive to join their dynamic team. In this role, you will own the full lifecycle of group enquiries - from initial brief through to delivery. You will be acting as a trusted partner to international clients while driving sales and maintaining the quality standards the business is known for. Our client is seeking individuals who: Have hands-on experience managing group travel, incentives, or complex itineraries within a DMC, tour operator, or luxury travel environment. Be confident as the main client contact, keeping everything on track from initial enquiry through to final delivery. Someone who takes pride in the detail, ensuring every element is confirmed, every supplier is fully briefed, and each itinerary is delivered flawlessly? Experience of collaborating with suppliers, negotiating rates, overcoming availability challenges, and finding creative solutions when plans need to shift quickly. Professional fluency in both English and French is required Benefits Flexible hybrid working model, with a London or Edinburgh base After 6 months - 1 day per week office requirement Opportunity to flexible work from anywhere policy once you pass probation. Attractive and competitive salary on offer Clear opportunities for progression within an expanding luxury travel company Positive, team-oriented culture with a collaborative approach Please do apply with an updated cv and a team member will be in contact with you.
May 08, 2026
Full time
Our client is a leading luxury travel specialist focused on bespoke inbound journeys throughout the UK and Ireland. Partnering with international travel advisors and tour operators, they design and deliver tailor-made, high-end itineraries that blend outstanding service with thoughtfully curated elements, from exceptional hotels and seamless ground arrangements to distinctive, one-of-a-kind experiences for discerning travellers. They are now seeking a Groups Sales and Operations Executive to join their dynamic team. In this role, you will own the full lifecycle of group enquiries - from initial brief through to delivery. You will be acting as a trusted partner to international clients while driving sales and maintaining the quality standards the business is known for. Our client is seeking individuals who: Have hands-on experience managing group travel, incentives, or complex itineraries within a DMC, tour operator, or luxury travel environment. Be confident as the main client contact, keeping everything on track from initial enquiry through to final delivery. Someone who takes pride in the detail, ensuring every element is confirmed, every supplier is fully briefed, and each itinerary is delivered flawlessly? Experience of collaborating with suppliers, negotiating rates, overcoming availability challenges, and finding creative solutions when plans need to shift quickly. Professional fluency in both English and French is required Benefits Flexible hybrid working model, with a London or Edinburgh base After 6 months - 1 day per week office requirement Opportunity to flexible work from anywhere policy once you pass probation. Attractive and competitive salary on offer Clear opportunities for progression within an expanding luxury travel company Positive, team-oriented culture with a collaborative approach Please do apply with an updated cv and a team member will be in contact with you.
Liberty HR Recruitment
Temporary Part Time HR Advisor
Liberty HR Recruitment Southampton, Hampshire
Liberty Recruitment Group are delighted to be working exclusively with a fantastic organisation in the search for a Part-Time HR Advisor! Our client is a fantastic Charity committed to providing a reliable and person-centred service. They are looking for an HR Advisor to join them on a temporary basis, who can support managers with ER cases, absence management and general HR administration. Based in Southampton, this role is paying up to £32,000 FTE. You will work 3 days a week between 9am & 5pm and will report to an approachable and supportive Head of HR. What you ll do: Provide first-line HR advice and support to managers across the business. Coach and guide managers on a range of employee relations and people matters. Work collaboratively with the Head of HR and the Recruitment Administrator to deliver an outstanding HR service. Complete HR admin tasks such as onboarding documents, probation reviews and reports. Field general HR enquiries and escalate to the Head of HR where necessary. The ideal candidate will have: Proven HR experience, specifically with ER cases. Strong communication and team-working skills. Excellent attention to detail and strong IT skills, including Microsoft Office. A high level of integrity, professionalism, and the ability to maintain confidentiality. Company Benefits: 25 days annual leave + bank holidays + your birthday off Free on-site parking Blue light card Plus, more! If you have the skills and experience to match this role, we would love to hear from you! Please reach out to one of the team at Liberty Recruitment Group.
May 08, 2026
Full time
Liberty Recruitment Group are delighted to be working exclusively with a fantastic organisation in the search for a Part-Time HR Advisor! Our client is a fantastic Charity committed to providing a reliable and person-centred service. They are looking for an HR Advisor to join them on a temporary basis, who can support managers with ER cases, absence management and general HR administration. Based in Southampton, this role is paying up to £32,000 FTE. You will work 3 days a week between 9am & 5pm and will report to an approachable and supportive Head of HR. What you ll do: Provide first-line HR advice and support to managers across the business. Coach and guide managers on a range of employee relations and people matters. Work collaboratively with the Head of HR and the Recruitment Administrator to deliver an outstanding HR service. Complete HR admin tasks such as onboarding documents, probation reviews and reports. Field general HR enquiries and escalate to the Head of HR where necessary. The ideal candidate will have: Proven HR experience, specifically with ER cases. Strong communication and team-working skills. Excellent attention to detail and strong IT skills, including Microsoft Office. A high level of integrity, professionalism, and the ability to maintain confidentiality. Company Benefits: 25 days annual leave + bank holidays + your birthday off Free on-site parking Blue light card Plus, more! If you have the skills and experience to match this role, we would love to hear from you! Please reach out to one of the team at Liberty Recruitment Group.
EE
Sales Advisor - Uncapped Commission
EE Coatbridge, Lanarkshire
What's in it for you • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Glasgow Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
May 08, 2026
Full time
What's in it for you • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Glasgow Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
CHM-1
Employment Advisor
CHM-1 Carlisle, Cumbria
Can you make a real impact guiding individuals through their employment journey? Employment Advisor Contract type: Permanent Working hours: Full Time - 37 hours per week Salary: Circa £26,988 per annum Location: Carlisle/Workington About the Employer Our client is a long established environmental and community charity with over 30 years of experience creating greener, healthier and more resilient places across the region. Their mission centres on Creating Better Places, Improving People's Prospects, and Promoting Greener Living, helping communities thrive no matter the challenges they face. They deliver hundreds of locally led projects each year, including initiatives that support young people and adults into education, training and employment, helping them overcome barriers, build life skills, and reach their full potential. About The Role Join the organisation's dynamic Employment Team as a dedicated Employment Advisor, supporting individuals 1:1 on their journey into work, developing action plans, building skills, and driving positive outcomes in a fast-paced, community-focused environment. Job Purpose Working as a member of the Employment Team you will engage on a 1:1 basis with the employment programme participants, establishing and maintaining excellent relationships to understand and meet their individual needs. You will develop personal action plans which enable movement of these people towards and into further sustainable employment. You will work in a friendly, busy employment team environment to ensure programme performance targets are consistently achieved to meet requirements of the allocated contract. The organisation wants someone like you with the confidence to positively engage and motivate people from a wide range of backgrounds. In your role you will work closely with the local community and employers, supporting referrals onto the programme and identifying employment opportunities. You will enable participants to develop valuable work based skills and gain knowledge. Your role will require you to be supportive and understanding, be able to deal with any issues that may arise confidently. You will have strong interpersonal skills and be able to adapt them pending on what you are dealing with, communicating at different levels as key in this role. Closing Date: Thursday 21st May 2026 Interview Details: To be confirmed after the closing date. Please note , should the employer receive a high volume of applications, they may look to close the role early, therefore we recommend an early application. Interested? Please click the job board apply button to be taken to the next stage. There you can find out more information and complete your application by following the instructions ( you may need to scroll down ). This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service The employer wants you to be yourself and they value everything that makes you unique. They recognise and celebrate your difference and together you will make the organisation a special and great place to work. As a Disability Confident employer they offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role. The organisation ensures that they provide a safe environment for adults, children and young people to take part in any activity or service that they organise. They are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Their safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people they appoint are suitable to work with children, young people and adults This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. No agencies please.
May 08, 2026
Full time
Can you make a real impact guiding individuals through their employment journey? Employment Advisor Contract type: Permanent Working hours: Full Time - 37 hours per week Salary: Circa £26,988 per annum Location: Carlisle/Workington About the Employer Our client is a long established environmental and community charity with over 30 years of experience creating greener, healthier and more resilient places across the region. Their mission centres on Creating Better Places, Improving People's Prospects, and Promoting Greener Living, helping communities thrive no matter the challenges they face. They deliver hundreds of locally led projects each year, including initiatives that support young people and adults into education, training and employment, helping them overcome barriers, build life skills, and reach their full potential. About The Role Join the organisation's dynamic Employment Team as a dedicated Employment Advisor, supporting individuals 1:1 on their journey into work, developing action plans, building skills, and driving positive outcomes in a fast-paced, community-focused environment. Job Purpose Working as a member of the Employment Team you will engage on a 1:1 basis with the employment programme participants, establishing and maintaining excellent relationships to understand and meet their individual needs. You will develop personal action plans which enable movement of these people towards and into further sustainable employment. You will work in a friendly, busy employment team environment to ensure programme performance targets are consistently achieved to meet requirements of the allocated contract. The organisation wants someone like you with the confidence to positively engage and motivate people from a wide range of backgrounds. In your role you will work closely with the local community and employers, supporting referrals onto the programme and identifying employment opportunities. You will enable participants to develop valuable work based skills and gain knowledge. Your role will require you to be supportive and understanding, be able to deal with any issues that may arise confidently. You will have strong interpersonal skills and be able to adapt them pending on what you are dealing with, communicating at different levels as key in this role. Closing Date: Thursday 21st May 2026 Interview Details: To be confirmed after the closing date. Please note , should the employer receive a high volume of applications, they may look to close the role early, therefore we recommend an early application. Interested? Please click the job board apply button to be taken to the next stage. There you can find out more information and complete your application by following the instructions ( you may need to scroll down ). This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service The employer wants you to be yourself and they value everything that makes you unique. They recognise and celebrate your difference and together you will make the organisation a special and great place to work. As a Disability Confident employer they offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role. The organisation ensures that they provide a safe environment for adults, children and young people to take part in any activity or service that they organise. They are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Their safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people they appoint are suitable to work with children, young people and adults This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. No agencies please.

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