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office manager asap start
Office Angels
Installations Manager - £30k - ASAP START
Office Angels Poole, Dorset
Role: Installations Manager Salary: 30,000 Location: Poole Contract: Permanent Hours: 8am- 5pm Monday to Friday Start date: ASAP - Immediate start The role: We are seeking an experienced and highly organised Installations Manager , this role involves managing fitters, coordinating jobs, ensuring customer satisfaction, and maintaining efficient warehouse and administrative processes. You will play a key role in delivering high-quality installations across all projects. Key Responsibilities Schedule and book installation jobs for fitters. Ensure all paperwork and job details are prepared and accurate for daily operations. Liaise with fitters, providing support and resolving any on-site issues. Occasionally assist fitters with transport or lifting requirements. Communicate with customers regarding installation schedules, queries, and remedial works. Maintain a professional and customer-focused approach at all times. Oversee unloading of deliveries and manage warehouse operations. Ensure parts, trims, and other materials are ordered and available for upcoming jobs. Enter job details and updates into company systems accurately. Maintain records and ensure compliance with company processes. Manage installations for domestic properties, new builds, commercial businesses, builders, and the general public. Skills & Experience Strong organisational and time-management skills. Excellent communication and interpersonal abilities. Experience in installations or construction-related roles preferred. Ability to manage multiple tasks and work under pressure. Proficient in using IT systems for scheduling and data entry. Contact our team today to hear more about this or other opportunities. Office Angels South Coast Team - (phone number removed) or email your CV to (url removed) Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 01, 2026
Full time
Role: Installations Manager Salary: 30,000 Location: Poole Contract: Permanent Hours: 8am- 5pm Monday to Friday Start date: ASAP - Immediate start The role: We are seeking an experienced and highly organised Installations Manager , this role involves managing fitters, coordinating jobs, ensuring customer satisfaction, and maintaining efficient warehouse and administrative processes. You will play a key role in delivering high-quality installations across all projects. Key Responsibilities Schedule and book installation jobs for fitters. Ensure all paperwork and job details are prepared and accurate for daily operations. Liaise with fitters, providing support and resolving any on-site issues. Occasionally assist fitters with transport or lifting requirements. Communicate with customers regarding installation schedules, queries, and remedial works. Maintain a professional and customer-focused approach at all times. Oversee unloading of deliveries and manage warehouse operations. Ensure parts, trims, and other materials are ordered and available for upcoming jobs. Enter job details and updates into company systems accurately. Maintain records and ensure compliance with company processes. Manage installations for domestic properties, new builds, commercial businesses, builders, and the general public. Skills & Experience Strong organisational and time-management skills. Excellent communication and interpersonal abilities. Experience in installations or construction-related roles preferred. Ability to manage multiple tasks and work under pressure. Proficient in using IT systems for scheduling and data entry. Contact our team today to hear more about this or other opportunities. Office Angels South Coast Team - (phone number removed) or email your CV to (url removed) Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Penguin Recruitment
Associate Town Planner
Penguin Recruitment Ashby-de-la-zouch, Leicestershire
Job Title: Associate Planner Location: Ashby de-la Zouche Penguin Recruitment is delighted to be supporting a well-established, multi-disciplinary property and planning consultancy in the search for an Associate Planner to join their growing Strategic Planning team. This is an excellent opportunity for an ambitious planner to join a respected and driven team delivering high-quality planning consultancy services across a wide-ranging project portfolio. The Role You will be part of a specialist planning team working closely with colleagues across a large national consultancy to identify cross-sector opportunities and build strong client relationships. The role offers a varied and engaging workload across residential, commercial, retail, and leisure projects. Responsibilities will include leading and supporting a mix of planning projects, site promotion work, appraisals, and planning applications, while also contributing to business development and mentoring junior colleagues. This is a full-time role based on a 37.5-hour week, with flexible hybrid working available. Key Responsibilities Managing and prioritising your own project caseload Delivering high-quality planning advice and client service Mentoring junior team members, including APC support Preparing site appraisals and site-specific planning strategies Producing reports and submitting planning applications Preparing site submissions and representations Coordinating with technical consultants (architecture, highways, landscape, drainage, ecology, etc.) Building relationships with clients, local authorities, and stakeholders Attending and leading project meetings Negotiating to achieve the best outcomes for clients Supporting wider team collaboration and workload sharing Managing budgets, time recording, and invoicing Candidate Requirements Ideally MRTPI qualified or nearing submission Strong interpersonal and communication skills Self-motivated with a collaborative mindset Good understanding of the UK planning system and market High attention to detail and accuracy Strong time management and organisational skills Comfortable working under pressure and to deadlines Proficient with Microsoft Office and general IT systems What's On Offer Competitive base salary Discretionary bonus scheme Generous holiday allowance starting at 25 days, increasing with service Additional birthday leave and festive closure days Enhanced family leave policies Life assurance cover Employee Assistance Programme (including family access) Online retail and lifestyle discount portal Paid volunteering leave Flexible hybrid working model Active social, CPD, and team engagement programme Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
May 01, 2026
Full time
Job Title: Associate Planner Location: Ashby de-la Zouche Penguin Recruitment is delighted to be supporting a well-established, multi-disciplinary property and planning consultancy in the search for an Associate Planner to join their growing Strategic Planning team. This is an excellent opportunity for an ambitious planner to join a respected and driven team delivering high-quality planning consultancy services across a wide-ranging project portfolio. The Role You will be part of a specialist planning team working closely with colleagues across a large national consultancy to identify cross-sector opportunities and build strong client relationships. The role offers a varied and engaging workload across residential, commercial, retail, and leisure projects. Responsibilities will include leading and supporting a mix of planning projects, site promotion work, appraisals, and planning applications, while also contributing to business development and mentoring junior colleagues. This is a full-time role based on a 37.5-hour week, with flexible hybrid working available. Key Responsibilities Managing and prioritising your own project caseload Delivering high-quality planning advice and client service Mentoring junior team members, including APC support Preparing site appraisals and site-specific planning strategies Producing reports and submitting planning applications Preparing site submissions and representations Coordinating with technical consultants (architecture, highways, landscape, drainage, ecology, etc.) Building relationships with clients, local authorities, and stakeholders Attending and leading project meetings Negotiating to achieve the best outcomes for clients Supporting wider team collaboration and workload sharing Managing budgets, time recording, and invoicing Candidate Requirements Ideally MRTPI qualified or nearing submission Strong interpersonal and communication skills Self-motivated with a collaborative mindset Good understanding of the UK planning system and market High attention to detail and accuracy Strong time management and organisational skills Comfortable working under pressure and to deadlines Proficient with Microsoft Office and general IT systems What's On Offer Competitive base salary Discretionary bonus scheme Generous holiday allowance starting at 25 days, increasing with service Additional birthday leave and festive closure days Enhanced family leave policies Life assurance cover Employee Assistance Programme (including family access) Online retail and lifestyle discount portal Paid volunteering leave Flexible hybrid working model Active social, CPD, and team engagement programme Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
Adecco
HR Case Manager
Adecco Deeside, Clwyd
HR Case Manager - Absence Management Project Location: Deeside Contract: 6-month contract Salary: Up to 20.51 per hour (circa 40,000 per annum) Hours: Monday-Friday, 9:00am-5:00pm Working pattern: Office-based, 5 days per week (4 days part-time considered) Start: ASAP The Role We are currently recruiting for an experienced HR Case Manager to join a high-priority absence management project based on site in Deeside. This is a hands-on role focused on managing both short-term and long-term sickness cases, ensuring a consistent, fair, and legally compliant approach across the business. Key Responsibilities Manage a high volume of short-term and long-term absence cases Provide case management support from referral through to resolution Lead and support disciplinary processes , including sickness-related disciplinaries Advise managers on best practice, policy application, and employment law considerations Ensure accurate documentation and compliance with internal HR policies Support the delivery of project objectives within agreed timelines Skills & Experience Required Proven experience as an HR Case Manager, HR Advisor, or similar Strong experience managing short-term and long-term sickness absence Confident handling disciplinary processes Sound understanding of HR policies and UK employment law Ability to work autonomously and manage a demanding caseload Comfortable working in a fully office-based environment Why You'll Love It Here: Recognised as a Best Place to Work 2025 Supportive, friendly team environment Healthcare and cashback plans 15% store discount & 30% discount at group restaurants Exclusive partner discounts Subsidised on-site restaurant and Costa (Head Office) Wellbeing support for mental, physical, and financial health If interested, please apply directly to the advert! Due to high volume of applications we cannot contact everyone - if successful for shortlisting we will contact you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 30, 2026
Contractor
HR Case Manager - Absence Management Project Location: Deeside Contract: 6-month contract Salary: Up to 20.51 per hour (circa 40,000 per annum) Hours: Monday-Friday, 9:00am-5:00pm Working pattern: Office-based, 5 days per week (4 days part-time considered) Start: ASAP The Role We are currently recruiting for an experienced HR Case Manager to join a high-priority absence management project based on site in Deeside. This is a hands-on role focused on managing both short-term and long-term sickness cases, ensuring a consistent, fair, and legally compliant approach across the business. Key Responsibilities Manage a high volume of short-term and long-term absence cases Provide case management support from referral through to resolution Lead and support disciplinary processes , including sickness-related disciplinaries Advise managers on best practice, policy application, and employment law considerations Ensure accurate documentation and compliance with internal HR policies Support the delivery of project objectives within agreed timelines Skills & Experience Required Proven experience as an HR Case Manager, HR Advisor, or similar Strong experience managing short-term and long-term sickness absence Confident handling disciplinary processes Sound understanding of HR policies and UK employment law Ability to work autonomously and manage a demanding caseload Comfortable working in a fully office-based environment Why You'll Love It Here: Recognised as a Best Place to Work 2025 Supportive, friendly team environment Healthcare and cashback plans 15% store discount & 30% discount at group restaurants Exclusive partner discounts Subsidised on-site restaurant and Costa (Head Office) Wellbeing support for mental, physical, and financial health If interested, please apply directly to the advert! Due to high volume of applications we cannot contact everyone - if successful for shortlisting we will contact you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Red Snapper Recruitment Limited
Probation Officer- HMP Sutton
Red Snapper Recruitment Limited
PROBATION OFFICER - PRISON BASED (WOMEN'S ESTATE) Location: HMP Downview, Sutton Pay Rate: 23.95 PAYE / 31.53 Umbrella per hour Contract: 6 months (with potential extension) Hours: 37 per week Start Date: ASAP (subject to vetting) Overview We are currently recruiting for an experienced Probation Officer to work within a women's custodial setting at HMP Downview. This is a fantastic opportunity to join a busy Offender Management Unit, supporting women with complex needs and playing a key role in sentence progression and risk management. Key Responsibilities This role will primarily focus on offender management in custody , with core duties including: Managing a caseload of women in custody Completing and maintaining OASys assessments and sentence plans Preparing and delivering high-quality parole reports Completing MAPPA F forms and contributing to public protection processes Assessing and managing risk of serious harm Supporting sentence progression and release planning Working closely with Community Offender Managers for through-the-gate continuity Maintaining accurate and up-to-date records on NDelius and related systems Liaising with prison staff, psychology, healthcare and external agencies Essential Requirements To be considered for this role, you must: Hold a recognised Probation qualification (PQF, DipPS, CQSW or equivalent) Have recent experience working as a Probation Officer (within the last 5 years) Have strong experience in OASys report writing and offender management Have experience completing parole reports and MAPPA documentation Be confident managing risk, including risk of serious harm Have experience working within a custodial or criminal justice setting Demonstrate the ability to manage a complex caseload and competing priorities Have strong communication and multi-agency working skills About the Role Based within a women's prison , working with individuals with complex needs including trauma, mental health and substance misuse Focus on case holding, assessments and report writing rather than programme delivery Opportunity to contribute directly to public protection and rehabilitation outcomes If this role is not for you but you do know somebody who would be interested please refer them. We have a referral bonus scheme and will pay 75, in retail vouchers of your choice, for referrals who are not already known to us. Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful. RSR Justice is a market leading recruitment business dedicated to providing top quality candidates and services to the offender rehabilitation and supervision work sectors. Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Apr 30, 2026
Seasonal
PROBATION OFFICER - PRISON BASED (WOMEN'S ESTATE) Location: HMP Downview, Sutton Pay Rate: 23.95 PAYE / 31.53 Umbrella per hour Contract: 6 months (with potential extension) Hours: 37 per week Start Date: ASAP (subject to vetting) Overview We are currently recruiting for an experienced Probation Officer to work within a women's custodial setting at HMP Downview. This is a fantastic opportunity to join a busy Offender Management Unit, supporting women with complex needs and playing a key role in sentence progression and risk management. Key Responsibilities This role will primarily focus on offender management in custody , with core duties including: Managing a caseload of women in custody Completing and maintaining OASys assessments and sentence plans Preparing and delivering high-quality parole reports Completing MAPPA F forms and contributing to public protection processes Assessing and managing risk of serious harm Supporting sentence progression and release planning Working closely with Community Offender Managers for through-the-gate continuity Maintaining accurate and up-to-date records on NDelius and related systems Liaising with prison staff, psychology, healthcare and external agencies Essential Requirements To be considered for this role, you must: Hold a recognised Probation qualification (PQF, DipPS, CQSW or equivalent) Have recent experience working as a Probation Officer (within the last 5 years) Have strong experience in OASys report writing and offender management Have experience completing parole reports and MAPPA documentation Be confident managing risk, including risk of serious harm Have experience working within a custodial or criminal justice setting Demonstrate the ability to manage a complex caseload and competing priorities Have strong communication and multi-agency working skills About the Role Based within a women's prison , working with individuals with complex needs including trauma, mental health and substance misuse Focus on case holding, assessments and report writing rather than programme delivery Opportunity to contribute directly to public protection and rehabilitation outcomes If this role is not for you but you do know somebody who would be interested please refer them. We have a referral bonus scheme and will pay 75, in retail vouchers of your choice, for referrals who are not already known to us. Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful. RSR Justice is a market leading recruitment business dedicated to providing top quality candidates and services to the offender rehabilitation and supervision work sectors. Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Core Group
Bid Manager/Senior Estimating Manager
Core Group City, Sheffield
Job Title: Bid Manager / Senior Estimating Manager Location: Sheffield (Office-Based) Contract Type: Permanent PAYE Start Date: ASAP Salary: £100,000+ per annum (dependent on experience) + performance-related bonus Role Overview We are seeking an experienced and commercially driven Bid Manager / Senior Estimating Manager to lead our estimating function from our Sheffield office. This is a senior leadership position responsible for managing the estimating department, driving bid strategy, and securing steel package contracts within the construction sector. The successful candidate will play a key role in business growth, strengthening client relationships, and ensuring the delivery of competitive, high-quality and commercially sound submissions. Key Responsibilities Lead, manage, and develop the estimating team within the office Oversee the full bid lifecycle from initial enquiry through to final submission Prepare, review, and finalise detailed cost estimates for steel packages Develop and implement effective bid strategies to maximise win rates and profitability Work closely with the Managing Director on pipeline planning, pricing strategy, and business development Maintain and develop strong relationships with existing clients Proactively identify and secure new business opportunities Attend site visits, client meetings, and project discussions as required Monitor market trends, competitor activity, and pricing conditions Ensure all submissions are accurate, compliant, commercially robust, and delivered within deadlines Experience & Skills Required Proven experience in estimating within the construction industry Strong background in bid management and tendering processes Demonstrable track record of winning steel package contracts Strong commercial awareness and negotiation skills Excellent communication and stakeholder management abilities Proven leadership experience with the ability to manage and develop teams High level of accuracy, organisation, and attention to detail Working Hours Monday Thursday: 07 00 Friday: 07 30 Benefits Competitive salary (£100,000+) Performance-related bonus scheme Company pension scheme Company car 30 days annual leave
Apr 30, 2026
Contractor
Job Title: Bid Manager / Senior Estimating Manager Location: Sheffield (Office-Based) Contract Type: Permanent PAYE Start Date: ASAP Salary: £100,000+ per annum (dependent on experience) + performance-related bonus Role Overview We are seeking an experienced and commercially driven Bid Manager / Senior Estimating Manager to lead our estimating function from our Sheffield office. This is a senior leadership position responsible for managing the estimating department, driving bid strategy, and securing steel package contracts within the construction sector. The successful candidate will play a key role in business growth, strengthening client relationships, and ensuring the delivery of competitive, high-quality and commercially sound submissions. Key Responsibilities Lead, manage, and develop the estimating team within the office Oversee the full bid lifecycle from initial enquiry through to final submission Prepare, review, and finalise detailed cost estimates for steel packages Develop and implement effective bid strategies to maximise win rates and profitability Work closely with the Managing Director on pipeline planning, pricing strategy, and business development Maintain and develop strong relationships with existing clients Proactively identify and secure new business opportunities Attend site visits, client meetings, and project discussions as required Monitor market trends, competitor activity, and pricing conditions Ensure all submissions are accurate, compliant, commercially robust, and delivered within deadlines Experience & Skills Required Proven experience in estimating within the construction industry Strong background in bid management and tendering processes Demonstrable track record of winning steel package contracts Strong commercial awareness and negotiation skills Excellent communication and stakeholder management abilities Proven leadership experience with the ability to manage and develop teams High level of accuracy, organisation, and attention to detail Working Hours Monday Thursday: 07 00 Friday: 07 30 Benefits Competitive salary (£100,000+) Performance-related bonus scheme Company pension scheme Company car 30 days annual leave
Connect2Hackney
Payroll Team Leader
Connect2Hackney Hackney, London
Payroll Team Leader Location: Hackney E8 Salary Grade: PO1 Responsible to: Payroll Manager Length : 3 Months Hybrid ASAP Start PAYE : 21.92 to 23.94 per hour Umbrella : 29.87 to 32.26 per hour About Hackney Hackney is one of the UK's most diverse and highest-performing local authorities. We thrive on challenge and change, operating with a culture that is Open, Inclusive, Ambitious, Pioneering, and Proactive . Our HR Specialists are focused on making Hackney a place where everyone feels valued and has the chance to lead a healthy, successful life. The Role As a Payroll Team Leader, you will play a pivotal role in providing an efficient and effective payroll service to the Council and its partnership organisations. You will work at the heart of our HR & Traded Services team, ensuring our staff are supported by seamless payroll delivery. Key Responsibilities: Team Leadership: Lead, mentor, and nurture a team of eight Payroll Officers, empowering them to grow in confidence and deliver excellent customer service. Operational Excellence: Manage the input of payroll data, including starters, leavers, and contractual changes, while ensuring all statutory and contractual obligations are met. Technical Oversight: Act as the first point of contact for complex payroll, legislative, and system issues, specifically advising on iTrent data entry. Financial Integrity: Responsible for processing BACS and third-party payments, and checking high-stakes calculations such as maternity, paternity, and adoption pay. Strategic Support: Assist the Payroll Manager with month-end and year-end processes (P60s and P11ds) and deputise for them as required. About You We are looking for a candidate who combines technical payroll expertise with a proactive leadership style. You should demonstrate: Experience: Proven experience working in a payroll department within a large, complex organization, including supervising a team. Leadership Skills: A track record of managing and empowering individuals to meet performance targets and achieve continuous improvement. Expert Knowledge: Deep understanding of PAYE regulations, Local Government pension schemes, and statutory payments like SSP and SMP. Technical Proficiency: Significant experience with iTrent (essential) and advanced Microsoft Office skills, particularly Excel for data manipulation. Communication: The ability to explain complex payroll information to diverse stakeholders and handle sensitive situations with empathy and professionalism. Working with Us This role offers the opportunity to work in an agile way, combining home-based work with time at our offices in the Hackney Service Centre. We are committed to professional development and ensuring our team is fully equipped to meet the challenges of a modern payroll service. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Apr 30, 2026
Seasonal
Payroll Team Leader Location: Hackney E8 Salary Grade: PO1 Responsible to: Payroll Manager Length : 3 Months Hybrid ASAP Start PAYE : 21.92 to 23.94 per hour Umbrella : 29.87 to 32.26 per hour About Hackney Hackney is one of the UK's most diverse and highest-performing local authorities. We thrive on challenge and change, operating with a culture that is Open, Inclusive, Ambitious, Pioneering, and Proactive . Our HR Specialists are focused on making Hackney a place where everyone feels valued and has the chance to lead a healthy, successful life. The Role As a Payroll Team Leader, you will play a pivotal role in providing an efficient and effective payroll service to the Council and its partnership organisations. You will work at the heart of our HR & Traded Services team, ensuring our staff are supported by seamless payroll delivery. Key Responsibilities: Team Leadership: Lead, mentor, and nurture a team of eight Payroll Officers, empowering them to grow in confidence and deliver excellent customer service. Operational Excellence: Manage the input of payroll data, including starters, leavers, and contractual changes, while ensuring all statutory and contractual obligations are met. Technical Oversight: Act as the first point of contact for complex payroll, legislative, and system issues, specifically advising on iTrent data entry. Financial Integrity: Responsible for processing BACS and third-party payments, and checking high-stakes calculations such as maternity, paternity, and adoption pay. Strategic Support: Assist the Payroll Manager with month-end and year-end processes (P60s and P11ds) and deputise for them as required. About You We are looking for a candidate who combines technical payroll expertise with a proactive leadership style. You should demonstrate: Experience: Proven experience working in a payroll department within a large, complex organization, including supervising a team. Leadership Skills: A track record of managing and empowering individuals to meet performance targets and achieve continuous improvement. Expert Knowledge: Deep understanding of PAYE regulations, Local Government pension schemes, and statutory payments like SSP and SMP. Technical Proficiency: Significant experience with iTrent (essential) and advanced Microsoft Office skills, particularly Excel for data manipulation. Communication: The ability to explain complex payroll information to diverse stakeholders and handle sensitive situations with empathy and professionalism. Working with Us This role offers the opportunity to work in an agile way, combining home-based work with time at our offices in the Hackney Service Centre. We are committed to professional development and ensuring our team is fully equipped to meet the challenges of a modern payroll service. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Removals HGV Team Leader
Red Recruits
Removals HGV Team Leader Location: London, NW10. Salary: Up to £42,000 Holiday: 25 Days annually, plus Bank Holidays Benefits: Company Pension, Health & Wellbeing Programme, On Site Parking, Paid Volunteer Time. Start: ASAP Red Recruit Global is excited to collaborate with a well-established, award-winning Removals and Storage firm. We are currently seeking a dynamic, self motivated Removals HGV Team Leader to oversee the driving team handling customers moves from their branch in London. What you'll do: As HGV Team Leader, you will take charge delivering superior customer service by demonstrating a high degree of leadership, flexibility and a conscientious approach to getting the job done. You will be fully conversant with and con form to company procedures and will ensure company instructions, standards of discipline, workmanship and safety of themselves and the workers under your control are maintained at all times. The successful HGV Team Leader will also have the opportunity to manage a Regional Branch in the Manager's absence. Directing and controlling team members, liaising directly with customers. Good geographic knowledge of UK. Knowledge of working time directive. Ensuring Company instructions and standards of discipline, workmanship and safety (including accident reporting) are maintained at all times. Advanced supervisory and team leadership/motivated skills. Ability to work from plans/drawings and instruct staff accordingly. Knowledge and compliance of 'O' Licence regulations and working time directive. Knowledge and experience of office and commercial work. Knowledge and experience of implementing Health & Safety Regulations and conducting Risk Assessments. Experience of on job coaching of all branch staff. What you need: Previous removals experience together with a high degree of personal and professional standards are vital. A UK driver's licence is essential, and you'll need to hold licence for or be willing to obtain valid LGV (category C or C+E), as well as a valid Drivers CPC Certificate. Excellent customer service skills with a cooperative attitude. Superior driving record. High degree of problem solving. Be able to brief and debrief move teams and take any necessary action. When not otherwise directed, be able and willing to complete the duties and responsibilities of the Move Controller. Compliant with established legal tachograph procedures. Passed or be willing to undertake necessary removals skills courses. Why you'll love this role: Our client offers progressive training to give you the skills you need to succeed in this role. This is a full time permanent role with 25 days paid annual leave (in addition to bank holidays) and real opportunities for career progression. Other benefits include company pension, cycle to work scheme, free flu jabs, health & wellbeing programme, on site parking, paid volunteer time.
Apr 30, 2026
Full time
Removals HGV Team Leader Location: London, NW10. Salary: Up to £42,000 Holiday: 25 Days annually, plus Bank Holidays Benefits: Company Pension, Health & Wellbeing Programme, On Site Parking, Paid Volunteer Time. Start: ASAP Red Recruit Global is excited to collaborate with a well-established, award-winning Removals and Storage firm. We are currently seeking a dynamic, self motivated Removals HGV Team Leader to oversee the driving team handling customers moves from their branch in London. What you'll do: As HGV Team Leader, you will take charge delivering superior customer service by demonstrating a high degree of leadership, flexibility and a conscientious approach to getting the job done. You will be fully conversant with and con form to company procedures and will ensure company instructions, standards of discipline, workmanship and safety of themselves and the workers under your control are maintained at all times. The successful HGV Team Leader will also have the opportunity to manage a Regional Branch in the Manager's absence. Directing and controlling team members, liaising directly with customers. Good geographic knowledge of UK. Knowledge of working time directive. Ensuring Company instructions and standards of discipline, workmanship and safety (including accident reporting) are maintained at all times. Advanced supervisory and team leadership/motivated skills. Ability to work from plans/drawings and instruct staff accordingly. Knowledge and compliance of 'O' Licence regulations and working time directive. Knowledge and experience of office and commercial work. Knowledge and experience of implementing Health & Safety Regulations and conducting Risk Assessments. Experience of on job coaching of all branch staff. What you need: Previous removals experience together with a high degree of personal and professional standards are vital. A UK driver's licence is essential, and you'll need to hold licence for or be willing to obtain valid LGV (category C or C+E), as well as a valid Drivers CPC Certificate. Excellent customer service skills with a cooperative attitude. Superior driving record. High degree of problem solving. Be able to brief and debrief move teams and take any necessary action. When not otherwise directed, be able and willing to complete the duties and responsibilities of the Move Controller. Compliant with established legal tachograph procedures. Passed or be willing to undertake necessary removals skills courses. Why you'll love this role: Our client offers progressive training to give you the skills you need to succeed in this role. This is a full time permanent role with 25 days paid annual leave (in addition to bank holidays) and real opportunities for career progression. Other benefits include company pension, cycle to work scheme, free flu jabs, health & wellbeing programme, on site parking, paid volunteer time.
PROSPECTUS-4
Database Administrator
PROSPECTUS-4
Location: London, hybrid (1 day per week in office) Contract: Temporary, 8 weeks Hours: Part-time, 22.5 hours per week Salary: £15.85 to £16.37 per hour + holiday (£31,000 to £32,000 full-time salaried equivalent) Start Date: ASAP Prospectus is delighted to be supporting our client in their search for a temporary Database Administrator . The organisation is a well-established arts organisation and prestigious cultural hub. Responsibilities: Supporting data entry and migration as part of a system transition, primarily from Tessitura to Raiser's Edge NXT Working closely with project managers and liaising with internal stakeholders throughout the transition Cleansing, standardising, and validating data to ensure high levels of accuracy and consistency Ensuring all data handling complies with data protection and GDPR requirements Providing ad hoc support to assist with ongoing database maintenance, accessibility, and development Requirements: Recent, relevant experience in a similar database, CRM, or fundraising role within a charity or not-for-profit organisation Strong working knowledge of fundraising CRM systems, particularly Tessitura and Raiser's Edge NXT A solid understanding of GDPR and data governance principles Excellent attention to detail and strong organisational skills A collaborative, proactive, and solutions-focused approach Applications will be reviewed on a rolling basis so please apply ASAP by submitting your CV in Word format. At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have a disability and require reasonable adjustments to any part of the process, please reach out to us.
Apr 30, 2026
Seasonal
Location: London, hybrid (1 day per week in office) Contract: Temporary, 8 weeks Hours: Part-time, 22.5 hours per week Salary: £15.85 to £16.37 per hour + holiday (£31,000 to £32,000 full-time salaried equivalent) Start Date: ASAP Prospectus is delighted to be supporting our client in their search for a temporary Database Administrator . The organisation is a well-established arts organisation and prestigious cultural hub. Responsibilities: Supporting data entry and migration as part of a system transition, primarily from Tessitura to Raiser's Edge NXT Working closely with project managers and liaising with internal stakeholders throughout the transition Cleansing, standardising, and validating data to ensure high levels of accuracy and consistency Ensuring all data handling complies with data protection and GDPR requirements Providing ad hoc support to assist with ongoing database maintenance, accessibility, and development Requirements: Recent, relevant experience in a similar database, CRM, or fundraising role within a charity or not-for-profit organisation Strong working knowledge of fundraising CRM systems, particularly Tessitura and Raiser's Edge NXT A solid understanding of GDPR and data governance principles Excellent attention to detail and strong organisational skills A collaborative, proactive, and solutions-focused approach Applications will be reviewed on a rolling basis so please apply ASAP by submitting your CV in Word format. At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have a disability and require reasonable adjustments to any part of the process, please reach out to us.
Office Angels
Temporary Office Manager - International Trade!
Office Angels
Job Title: Temporary Office Manager Industry: International Trade & Development Salary: £14.50 per hour! Location: Walking distance from Bank Station! Start Date: ASAP! End Date: Ongoing Role: Temporary Hours: 9am-6pm - Fully Office based Overview This role is responsible for ensuring the smooth day-to-day running of the London office, covering office operations, facilities management, and light Personal Assistant (PA) support when the Director is in the London office. The position combines operational oversight with hands-on administration and requires a highly organised, discreet, and proactive individual. Key Responsibilities Office & Facilities Management Oversee the day-to-day operation of the London office, ensuring a safe, efficient, and well-organised working environment. Manage facilities services including maintenance, cleaning, security, IT support coordination, and office supplies. Act as the main point of contact for landlords, building management, contractors, and service providers. Coordinate office moves, refurbishments, and space planning as required. Ensure compliance with health & safety, fire safety, insurance, GDPR, and other regulatory obligations. Maintain policies, procedures, and compliance records related to office and facilities management. Supplier & Contract Management Manage relationships with external suppliers and service providers. Negotiate, manage, and monitor contracts for office services and facilities. Track renewals and ensure value for money while maintaining service standards. Administrative & Operational Support Support general office administration including document management, filing systems, and records maintenance. Coordinate internal meetings and ensure meeting rooms are prepared and equipped. Liaise with IT providers and support colleagues with basic systems or access issues. PA Support (When Director is in the London Office) Provide diary management, scheduling meetings, and coordinating appointments. Arrange internal and external meetings, including preparation of agendas and logistics. Coordinate travel arrangements, including flights, hotels, and ground transport when necessary. Act as a reliable point of contact, handling queries with discretion and professionalism. Core Skills & Competencies Strong office and facilities management and PA experience. Excellent organisational and time-management skills, with the ability to manage multiple priorities. High level of discretion and confidentiality when handling sensitive matters. Confident communication skills with internal stakeholders, suppliers, and external partners. Practical, solutions-focused approach to problem-solving. Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) and comfortable using shared systems such as SharePoint or Teams. Personal Qualities Professional, calm, and approachable manner. Highly organised and detail oriented. Adaptable and flexible, able to switch between operational tasks and PA-style support as needed. Able to work independently with minimal supervision. Desirable Experience Previous experience in office management, facilities management, or estates/property administration. Exposure to PA, administrative, or reception-style responsibilities. Experience working in a small office, senior stakeholder, or family office environment where trust and discretion are key. Working knowledge of UK office compliance and health & safety requirements. This role would suit someone who enjoys being the central point of coordination for an office and can confidently combine operational responsibility with light PA support when required. How to Apply: We want to hear from you! Send your CV to ! Don't miss out on this exciting opportunity! Let's connect soon! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 30, 2026
Seasonal
Job Title: Temporary Office Manager Industry: International Trade & Development Salary: £14.50 per hour! Location: Walking distance from Bank Station! Start Date: ASAP! End Date: Ongoing Role: Temporary Hours: 9am-6pm - Fully Office based Overview This role is responsible for ensuring the smooth day-to-day running of the London office, covering office operations, facilities management, and light Personal Assistant (PA) support when the Director is in the London office. The position combines operational oversight with hands-on administration and requires a highly organised, discreet, and proactive individual. Key Responsibilities Office & Facilities Management Oversee the day-to-day operation of the London office, ensuring a safe, efficient, and well-organised working environment. Manage facilities services including maintenance, cleaning, security, IT support coordination, and office supplies. Act as the main point of contact for landlords, building management, contractors, and service providers. Coordinate office moves, refurbishments, and space planning as required. Ensure compliance with health & safety, fire safety, insurance, GDPR, and other regulatory obligations. Maintain policies, procedures, and compliance records related to office and facilities management. Supplier & Contract Management Manage relationships with external suppliers and service providers. Negotiate, manage, and monitor contracts for office services and facilities. Track renewals and ensure value for money while maintaining service standards. Administrative & Operational Support Support general office administration including document management, filing systems, and records maintenance. Coordinate internal meetings and ensure meeting rooms are prepared and equipped. Liaise with IT providers and support colleagues with basic systems or access issues. PA Support (When Director is in the London Office) Provide diary management, scheduling meetings, and coordinating appointments. Arrange internal and external meetings, including preparation of agendas and logistics. Coordinate travel arrangements, including flights, hotels, and ground transport when necessary. Act as a reliable point of contact, handling queries with discretion and professionalism. Core Skills & Competencies Strong office and facilities management and PA experience. Excellent organisational and time-management skills, with the ability to manage multiple priorities. High level of discretion and confidentiality when handling sensitive matters. Confident communication skills with internal stakeholders, suppliers, and external partners. Practical, solutions-focused approach to problem-solving. Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) and comfortable using shared systems such as SharePoint or Teams. Personal Qualities Professional, calm, and approachable manner. Highly organised and detail oriented. Adaptable and flexible, able to switch between operational tasks and PA-style support as needed. Able to work independently with minimal supervision. Desirable Experience Previous experience in office management, facilities management, or estates/property administration. Exposure to PA, administrative, or reception-style responsibilities. Experience working in a small office, senior stakeholder, or family office environment where trust and discretion are key. Working knowledge of UK office compliance and health & safety requirements. This role would suit someone who enjoys being the central point of coordination for an office and can confidently combine operational responsibility with light PA support when required. How to Apply: We want to hear from you! Send your CV to ! Don't miss out on this exciting opportunity! Let's connect soon! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Office Owls
Payroll Administrator
Office Owls
Our client is a longstanding software development company, specialising in finance and accountancy technology. Recently winning 'Payroll Team of the Year' at the Accounting Excellence awards, this is a fantastic opportunity to work in a friendly and successful team. They are an established business, based in North Bristol , who are expanding and looking for an experienced Payroll Administrator working on a fulltime basis. As a Payroll Administrator, you will be able to provide excellent support and assistance in a number of outsourced services. Tasks and Responsibilities: Responsible for permanent and temporary data input on all payrolls Responsible for processing all payrolls from start to finish Responsible for processing the payroll accurately and on time Issue P45 s if applicable E file P45 s & P46 s as appropriate File the payroll data in relevant payroll files Maintain and update Client files with relevant information Answer the phone in a professional manner at all times and deal with any queries that may arise To deliver excellent customer service to our clients at all times Assist with routine office tasks Assist the Manager and Deputy Manager when required Maintain & update SMP spreadsheets Liaise with HMRC and other 3rd party organisations when the need arises Any other ad hoc duties the Payroll Manager and Senior Management feels appropriate Process and send BACS payments for salaries / wages / HMRC Skills and Behaviour Payroll Experience IT Literate MS Outlook, Excel and Word Attention to detail High level of accuracy Good communicator Excellent telephone manner Team Player Customer focused If you have the relevant Payroll knowledge and experience then please send your cv through asap!
Apr 30, 2026
Full time
Our client is a longstanding software development company, specialising in finance and accountancy technology. Recently winning 'Payroll Team of the Year' at the Accounting Excellence awards, this is a fantastic opportunity to work in a friendly and successful team. They are an established business, based in North Bristol , who are expanding and looking for an experienced Payroll Administrator working on a fulltime basis. As a Payroll Administrator, you will be able to provide excellent support and assistance in a number of outsourced services. Tasks and Responsibilities: Responsible for permanent and temporary data input on all payrolls Responsible for processing all payrolls from start to finish Responsible for processing the payroll accurately and on time Issue P45 s if applicable E file P45 s & P46 s as appropriate File the payroll data in relevant payroll files Maintain and update Client files with relevant information Answer the phone in a professional manner at all times and deal with any queries that may arise To deliver excellent customer service to our clients at all times Assist with routine office tasks Assist the Manager and Deputy Manager when required Maintain & update SMP spreadsheets Liaise with HMRC and other 3rd party organisations when the need arises Any other ad hoc duties the Payroll Manager and Senior Management feels appropriate Process and send BACS payments for salaries / wages / HMRC Skills and Behaviour Payroll Experience IT Literate MS Outlook, Excel and Word Attention to detail High level of accuracy Good communicator Excellent telephone manner Team Player Customer focused If you have the relevant Payroll knowledge and experience then please send your cv through asap!
Reed
Logistics Administrator
Reed Borehamwood, Hertfordshire
Job Type: Temporary Location: Borehamwood ( Office Based ) Start Date: ASAP - September 2026 Hours: Monday - Friday, 8:50 AM - 5:00 PM Salary: £13.25 per hour My client is actively seeking a Logistics Administrator to join their team on a temporary basis. This role is crucial for managing logistics operations, ensuring timely shipments, and supporting various administrative tasks. The ideal candidate will have a background in logistics. fantastic communication skills and excellent Excel skills. The successful candidate will need to be available immediately for an ASAP start. Day-to-day of the role: Create and manage shipments for all orders received on Magento, including sending CSV shipment files to NNR. Book customer deliveries prior to dispatch as required. Obtain quotes for European/International shipments and liaise with the sales team. Check courier/haulage invoices to ensure correct billing. Manage returns from customers and report to the operations manager. Assist the customer service team with haulage company liaisons for delivery issues. Perform inventory management tasks, including book to book discrepancy reports against QB and Chess on a fortnightly or monthly basis. Manage sample requests during the absence of the responsible person. Assist in other office and ad hoc tasks as required. Coordinate container bookings and deliveries between 3rd party warehouse and freight forwarder. Handle light lifting as part of the job requirements. Required Skills & Qualifications: Good understanding of logistics and inventory systems; training will be provided. Excellent knowledge of Excel, including VLOOKUP, pivot tables, and spreadsheet management. Ability to work independently and as part of a team. Strong organisational and communication skills. Light lifting will be required. Must have very good written and spoken English.
Apr 30, 2026
Seasonal
Job Type: Temporary Location: Borehamwood ( Office Based ) Start Date: ASAP - September 2026 Hours: Monday - Friday, 8:50 AM - 5:00 PM Salary: £13.25 per hour My client is actively seeking a Logistics Administrator to join their team on a temporary basis. This role is crucial for managing logistics operations, ensuring timely shipments, and supporting various administrative tasks. The ideal candidate will have a background in logistics. fantastic communication skills and excellent Excel skills. The successful candidate will need to be available immediately for an ASAP start. Day-to-day of the role: Create and manage shipments for all orders received on Magento, including sending CSV shipment files to NNR. Book customer deliveries prior to dispatch as required. Obtain quotes for European/International shipments and liaise with the sales team. Check courier/haulage invoices to ensure correct billing. Manage returns from customers and report to the operations manager. Assist the customer service team with haulage company liaisons for delivery issues. Perform inventory management tasks, including book to book discrepancy reports against QB and Chess on a fortnightly or monthly basis. Manage sample requests during the absence of the responsible person. Assist in other office and ad hoc tasks as required. Coordinate container bookings and deliveries between 3rd party warehouse and freight forwarder. Handle light lifting as part of the job requirements. Required Skills & Qualifications: Good understanding of logistics and inventory systems; training will be provided. Excellent knowledge of Excel, including VLOOKUP, pivot tables, and spreadsheet management. Ability to work independently and as part of a team. Strong organisational and communication skills. Light lifting will be required. Must have very good written and spoken English.
Hays
Customer Excellence Manager
Hays Coventry, Warwickshire
13 week full time role as a Customer Excellence Manager based in Coventry Customer Excellence Manager£29.38 per hour Coventry 13-week temporary contract Start date: ASAP Basic DBS required Your new company You will be joining a forward-thinking housing provider on a 13 week basis initially. The organisation is committed to delivering exceptional customer experiences and is undertaking a key period of transition while they recruit permanently for this position. They are seeking an experienced Customer Excellence Manager to lead customer-focused improvement activity and ensure customers remain at the centre of service design, decision-making, and operational performance. Your new role As the Customer Excellence Manager, you will lead a team of Customer Excellence Leads, ensuring the customer voice is championed across all levels of the organisation. You will take ownership of customer journeys, ensuring every interaction reflects the organisation's commitments and provides a seamless, safe, and valued experience.Your role will include: Leading, coaching, supporting, and developing Customer Excellence Leads, including recruitment, inductions, 1-to-1s, and performance management. Monitoring team outputs to ensure performance objectives and targets are met. Creating and maintaining quality frameworks, processes, procedures, and management documentation. Collaborating with operational teams to analyse customer journey data, identify pain points, and drive continuous improvement. Facilitating root-cause analysis and improvement workshops using recognised methodologies such as PDCA, Lean, or Six Sigma. Producing customer journey maps, internal processes, and improvement plans to remove waste and enhance service quality. Supporting the design of inclusive, accessible customer channels across digital, phone, and face-to-face interactions. Leading and managing change initiatives, ensuring policies and procedures remain current and compliant. Preparing reports, presentations, case studies, and communications that demonstrate the value of improvement activity. Building strong relationships across the organisation and externally, ensuring customer insight and feedback drives service prioritisation. Empowering change ambassadors with coaching, tools, and techniques to embed a culture of customer excellence. This is a strategic, cross-functional leadership role at the heart of service transformation, requiring a proactive, influential, and outcomes-focused manager. What you'll need to succeed To excel in this role, you will bring: Chartered Institute of Housing Level 3 qualification or equivalent Level 6 degree. Experience using continuous improvement tools or frameworks such as PDCA, Lean, or Six Sigma. Proven experience managing customer experience or continuous improvement teams and leading end-to-end projects. Strong leadership capability with the confidence to influence and engage senior stakeholders. Demonstrated ability to work cross-functionally to deliver improvements from concept to implementation. Sector-specific knowledge and leadership experience, ideally within housing or a similar customer-focused service environment. Ability to travel between office locations and community-based venues as required. A valid Basic DBS or willingness to obtain one. What you'll get in return You will receive a competitive hourly rate of £29.38, working on a 13-week temporary contract that provides stability while the permanent recruitment process takes place. This role offers a unique opportunity to influence customer experience at a strategic level, lead meaningful change, and shape how services support and engage customers across multiple channels. You will join an organisation that values innovation, continuous improvement, and strong customer-centric leadership. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Apr 30, 2026
Seasonal
13 week full time role as a Customer Excellence Manager based in Coventry Customer Excellence Manager£29.38 per hour Coventry 13-week temporary contract Start date: ASAP Basic DBS required Your new company You will be joining a forward-thinking housing provider on a 13 week basis initially. The organisation is committed to delivering exceptional customer experiences and is undertaking a key period of transition while they recruit permanently for this position. They are seeking an experienced Customer Excellence Manager to lead customer-focused improvement activity and ensure customers remain at the centre of service design, decision-making, and operational performance. Your new role As the Customer Excellence Manager, you will lead a team of Customer Excellence Leads, ensuring the customer voice is championed across all levels of the organisation. You will take ownership of customer journeys, ensuring every interaction reflects the organisation's commitments and provides a seamless, safe, and valued experience.Your role will include: Leading, coaching, supporting, and developing Customer Excellence Leads, including recruitment, inductions, 1-to-1s, and performance management. Monitoring team outputs to ensure performance objectives and targets are met. Creating and maintaining quality frameworks, processes, procedures, and management documentation. Collaborating with operational teams to analyse customer journey data, identify pain points, and drive continuous improvement. Facilitating root-cause analysis and improvement workshops using recognised methodologies such as PDCA, Lean, or Six Sigma. Producing customer journey maps, internal processes, and improvement plans to remove waste and enhance service quality. Supporting the design of inclusive, accessible customer channels across digital, phone, and face-to-face interactions. Leading and managing change initiatives, ensuring policies and procedures remain current and compliant. Preparing reports, presentations, case studies, and communications that demonstrate the value of improvement activity. Building strong relationships across the organisation and externally, ensuring customer insight and feedback drives service prioritisation. Empowering change ambassadors with coaching, tools, and techniques to embed a culture of customer excellence. This is a strategic, cross-functional leadership role at the heart of service transformation, requiring a proactive, influential, and outcomes-focused manager. What you'll need to succeed To excel in this role, you will bring: Chartered Institute of Housing Level 3 qualification or equivalent Level 6 degree. Experience using continuous improvement tools or frameworks such as PDCA, Lean, or Six Sigma. Proven experience managing customer experience or continuous improvement teams and leading end-to-end projects. Strong leadership capability with the confidence to influence and engage senior stakeholders. Demonstrated ability to work cross-functionally to deliver improvements from concept to implementation. Sector-specific knowledge and leadership experience, ideally within housing or a similar customer-focused service environment. Ability to travel between office locations and community-based venues as required. A valid Basic DBS or willingness to obtain one. What you'll get in return You will receive a competitive hourly rate of £29.38, working on a 13-week temporary contract that provides stability while the permanent recruitment process takes place. This role offers a unique opportunity to influence customer experience at a strategic level, lead meaningful change, and shape how services support and engage customers across multiple channels. You will join an organisation that values innovation, continuous improvement, and strong customer-centric leadership. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Red Recruit Ltd
Marine Cargo Claims Manager
Red Recruit Ltd
Marine Cargo Claims Manager (Marine Cargo / Freight Liability / Legal) Salary: £60,000 - £70,000 Location: UK (Hybrid / Remote with required on-site handover) Start: ASAP for full handover period Our client, a long-established global logistics and shipping organisation, is seeking an experienced Marine Cargo Claims Manager to take over the leadership of their Group Central Claims function. The incoming candidate will benefit from a substantial handover period, dependant on your notice period. Due to the complexity of the work, the role would ideally suit someone currently working within London insurance/claims markets or Manchester's established marine cargo hub. Remote working can be considered; however, the successful candidate must be able to work hybrid or fully on-site during the handover period, which may last a number of months. The Role The Marine Cargo Claims Manager will oversee a global claims operation covering freight liability, marine cargo, logistics claims, and associated legal matters. Responsibilities include: Managing the Group Claims department and supporting global offices. Handling freight liability and marine cargo claims from first notification through to settlement, including recoveries. Liaising with insurers, surveyors, legal teams, clients and internal stakeholders. Advising on contract drafting, risk assessment and cargo acceptance policies. Leading training across group offices on relevant legal, insurance and claims topics. Compiling workflow, renewal and performance reports. Contributing to systems development and continuous improvement. Managing the Group Freight Liability insurance policy. Reporting at Board and Director level. Required Experience The successful Marine Cargo Claims Manager must demonstrate: Strong experience in marine cargo and freight transport liability claims. Deep understanding of the legal frameworks governing international transport, including CMR, Hague/Hague-Visby, Warsaw/Montreal Conventions, BIFA, FIATA, COGSA, UKWA and Incoterms. Experience with insurance law (Marine Insurance Act, Insurance Act 2015, etc.) and policy interpretation. Ability to manage complex, high-value global claims. Proven managerial capability and confidence when reporting at senior and Board level. High competency with Microsoft 365. Experience issuing Bills of Lading, AWBs, Letters of Credit and other cargo documentation is highly desirable. ACII qualification and/or a Law degree would be advantageous. This role will not suit someone from hull, machinery or non-cargo marine insurance backgrounds. Why This Role? Global exposure with a respected international shipping group. Opportunity to step into a senior leadership position with full support during handover. Strategic responsibility, reporting directly to senior directors. Rare opening due to planned retirement. How to Apply: To discuss this role in confidence, please contact Red Recruit Global. Early applications are encouraged due to the required handover timeline. If you'd like to know more about this Marine Cargo Claims Manager opportunity, or know someone suitable, please share this advert or send us their details. Successful referrals qualify for our candidate referral scheme. Red Recruit specialise in freight and shipping recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly.
Apr 30, 2026
Full time
Marine Cargo Claims Manager (Marine Cargo / Freight Liability / Legal) Salary: £60,000 - £70,000 Location: UK (Hybrid / Remote with required on-site handover) Start: ASAP for full handover period Our client, a long-established global logistics and shipping organisation, is seeking an experienced Marine Cargo Claims Manager to take over the leadership of their Group Central Claims function. The incoming candidate will benefit from a substantial handover period, dependant on your notice period. Due to the complexity of the work, the role would ideally suit someone currently working within London insurance/claims markets or Manchester's established marine cargo hub. Remote working can be considered; however, the successful candidate must be able to work hybrid or fully on-site during the handover period, which may last a number of months. The Role The Marine Cargo Claims Manager will oversee a global claims operation covering freight liability, marine cargo, logistics claims, and associated legal matters. Responsibilities include: Managing the Group Claims department and supporting global offices. Handling freight liability and marine cargo claims from first notification through to settlement, including recoveries. Liaising with insurers, surveyors, legal teams, clients and internal stakeholders. Advising on contract drafting, risk assessment and cargo acceptance policies. Leading training across group offices on relevant legal, insurance and claims topics. Compiling workflow, renewal and performance reports. Contributing to systems development and continuous improvement. Managing the Group Freight Liability insurance policy. Reporting at Board and Director level. Required Experience The successful Marine Cargo Claims Manager must demonstrate: Strong experience in marine cargo and freight transport liability claims. Deep understanding of the legal frameworks governing international transport, including CMR, Hague/Hague-Visby, Warsaw/Montreal Conventions, BIFA, FIATA, COGSA, UKWA and Incoterms. Experience with insurance law (Marine Insurance Act, Insurance Act 2015, etc.) and policy interpretation. Ability to manage complex, high-value global claims. Proven managerial capability and confidence when reporting at senior and Board level. High competency with Microsoft 365. Experience issuing Bills of Lading, AWBs, Letters of Credit and other cargo documentation is highly desirable. ACII qualification and/or a Law degree would be advantageous. This role will not suit someone from hull, machinery or non-cargo marine insurance backgrounds. Why This Role? Global exposure with a respected international shipping group. Opportunity to step into a senior leadership position with full support during handover. Strategic responsibility, reporting directly to senior directors. Rare opening due to planned retirement. How to Apply: To discuss this role in confidence, please contact Red Recruit Global. Early applications are encouraged due to the required handover timeline. If you'd like to know more about this Marine Cargo Claims Manager opportunity, or know someone suitable, please share this advert or send us their details. Successful referrals qualify for our candidate referral scheme. Red Recruit specialise in freight and shipping recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly.
Reed
Operations Administrator
Reed
Location: Victoria Coach Station, London Contract: until 2026 December Hours: 7 hours/day, flexible between 8:00 - 18:00 (office based) Rate: £20.10 per hour PAYE / £26.04 per hour Umbrella Start date: ASAP We are seeking an Operations Administrator to provide essential administration and record-keeping for all sales activities at Victoria Coach Station (VCS). This role involves working closely with the Revenue and Planning Manager and liaising with contacts and the coach industry to maximise coach service capacity across London. Day-to-day of the role: Prepare and maintain daily Ticket Hall and left luggage cash books, including ticket documentation, reconciling credit/debit card transactions, ticket clerks' cash sheets, and reports from computerised ticket systems. Produce operator invoices for coach departure facilities, parking, and variations to agreed facilities. Process bus stop closures and diversions via the Stargo application in collaboration with Bus and Coach directorate colleagues. Compile Period End reports and other returns related to all commercial trading activities, assist in the collection and interpretation of management information, investigate variations and anomalies, and disseminate information to relevant parties. Ensure strict adherence to TfL and VCS procedures relating to financial processing and the handling of secure documents of monetary value, review and report any concerns or suspected breaches of such procedures. Required Skills & Qualifications: Excellent communication skills, both oral and written. Ability to work accurately to tight deadlines with minimal supervision. Meticulous commitment to accuracy and motivation to achieve quality results. Proficiency in Microsoft Office products including Word, Excel, and the ability to use Access-based databases; familiarity with VCS legacy programs such as BIDS is desirable. Education to A level or equivalent. Knowledge of fair trading legislation and procedures. Practical knowledge of bus & coach operations in London and the UK. Experience working under pressure in a frequently changing operational environment is desirable. Proven ability to achieve results with minimal supervision, resolve problems, and react dynamically to challenging situations. Experience delivering world-class service to multiple stakeholders with limited resources.
Apr 30, 2026
Seasonal
Location: Victoria Coach Station, London Contract: until 2026 December Hours: 7 hours/day, flexible between 8:00 - 18:00 (office based) Rate: £20.10 per hour PAYE / £26.04 per hour Umbrella Start date: ASAP We are seeking an Operations Administrator to provide essential administration and record-keeping for all sales activities at Victoria Coach Station (VCS). This role involves working closely with the Revenue and Planning Manager and liaising with contacts and the coach industry to maximise coach service capacity across London. Day-to-day of the role: Prepare and maintain daily Ticket Hall and left luggage cash books, including ticket documentation, reconciling credit/debit card transactions, ticket clerks' cash sheets, and reports from computerised ticket systems. Produce operator invoices for coach departure facilities, parking, and variations to agreed facilities. Process bus stop closures and diversions via the Stargo application in collaboration with Bus and Coach directorate colleagues. Compile Period End reports and other returns related to all commercial trading activities, assist in the collection and interpretation of management information, investigate variations and anomalies, and disseminate information to relevant parties. Ensure strict adherence to TfL and VCS procedures relating to financial processing and the handling of secure documents of monetary value, review and report any concerns or suspected breaches of such procedures. Required Skills & Qualifications: Excellent communication skills, both oral and written. Ability to work accurately to tight deadlines with minimal supervision. Meticulous commitment to accuracy and motivation to achieve quality results. Proficiency in Microsoft Office products including Word, Excel, and the ability to use Access-based databases; familiarity with VCS legacy programs such as BIDS is desirable. Education to A level or equivalent. Knowledge of fair trading legislation and procedures. Practical knowledge of bus & coach operations in London and the UK. Experience working under pressure in a frequently changing operational environment is desirable. Proven ability to achieve results with minimal supervision, resolve problems, and react dynamically to challenging situations. Experience delivering world-class service to multiple stakeholders with limited resources.
Rullion Managed Services
Resident Liaison Officer - Walsall
Rullion Managed Services Great Barr, Birmingham
Job Title Resident Liaison Officer Expected Start Date ASAP Expected Pay Rate (Candidate Rate) 35,000+ Expenses (Please specify) Overnight stays if required Hours of work (Please specify) 37 hours Shift Patterns (Please give details) Monday-Friday Duration 6 Months to be made permanent Flexible Working (Home/Hybrid/Office) Onsite Office Location (If hybrid/Office Based) Any Specific Days in the office Onsite Any additional travel required Travel to sites Overview of the role - Team / Projects / Key challenges Company Overview: Green Funding Solutions is a rapidly growing organisation, expanding from a small operation to a 100-strong team in just three years, generating between 70m- 100m in revenue. The company specialises in securing external funding for green solutions, supporting vulnerable customers and households through energy efficiency and healthcare innovations such as insulation, solar panels, heat pumps, and low-carbon heating systems. Team & Projects: The Resident Liaison Officer will work closely with project delivery teams, contractors, Housing Associations (HAs), and site managers, acting as the key point of contact for residents throughout the lifecycle of energy efficiency installations. The role involves a mix of customer service, site coordination, stakeholder engagement, and reporting. Key Challenges: Ensuring consistent, clear communication with residents, many of whom may be vulnerable or require accessibility support Managing multiple stakeholders across complex projects Addressing complaints or technical queries promptly and sensitively Maintaining strong relationships with contractors, HAs, and internal departments Balancing operational delivery with a high-quality customer journey, contributing positively to Net Promoter Scores (NPS) Experience and Qualifications - Essential / Desirable Any experience with accessibility, working with disabilities, dealing delegated authority Essential: Proven experience in resident liaison, customer service, or community engagement, ideally within construction or green energy environments Strong organisational and time management skills to coordinate multiple site visits and stakeholder communications Full UK driving licence Excellent communication skills - both written and verbal Confident in discussing technical matters with residents and translating complex concepts into simple explanations Experience working with vulnerable residents or those requiring accessible communication Understanding of site-based operations and construction processes Comfortable escalating operational issues and reporting to senior stakeholders Desirable: Previous experience working with Housing Associations, local authorities, or Advice Centres Familiarity with BEIS compliance and Local Authority scheme requirements Experience dealing with delegated authority structures or accessibility-focused service delivery Background in project coordination or support within the retrofit, energy, or healthcare sector Knowledge of reporting tools and customer data input systems (e.g., MSD) CSCS card (Construction Skills Certification Scheme) Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Apr 30, 2026
Contractor
Job Title Resident Liaison Officer Expected Start Date ASAP Expected Pay Rate (Candidate Rate) 35,000+ Expenses (Please specify) Overnight stays if required Hours of work (Please specify) 37 hours Shift Patterns (Please give details) Monday-Friday Duration 6 Months to be made permanent Flexible Working (Home/Hybrid/Office) Onsite Office Location (If hybrid/Office Based) Any Specific Days in the office Onsite Any additional travel required Travel to sites Overview of the role - Team / Projects / Key challenges Company Overview: Green Funding Solutions is a rapidly growing organisation, expanding from a small operation to a 100-strong team in just three years, generating between 70m- 100m in revenue. The company specialises in securing external funding for green solutions, supporting vulnerable customers and households through energy efficiency and healthcare innovations such as insulation, solar panels, heat pumps, and low-carbon heating systems. Team & Projects: The Resident Liaison Officer will work closely with project delivery teams, contractors, Housing Associations (HAs), and site managers, acting as the key point of contact for residents throughout the lifecycle of energy efficiency installations. The role involves a mix of customer service, site coordination, stakeholder engagement, and reporting. Key Challenges: Ensuring consistent, clear communication with residents, many of whom may be vulnerable or require accessibility support Managing multiple stakeholders across complex projects Addressing complaints or technical queries promptly and sensitively Maintaining strong relationships with contractors, HAs, and internal departments Balancing operational delivery with a high-quality customer journey, contributing positively to Net Promoter Scores (NPS) Experience and Qualifications - Essential / Desirable Any experience with accessibility, working with disabilities, dealing delegated authority Essential: Proven experience in resident liaison, customer service, or community engagement, ideally within construction or green energy environments Strong organisational and time management skills to coordinate multiple site visits and stakeholder communications Full UK driving licence Excellent communication skills - both written and verbal Confident in discussing technical matters with residents and translating complex concepts into simple explanations Experience working with vulnerable residents or those requiring accessible communication Understanding of site-based operations and construction processes Comfortable escalating operational issues and reporting to senior stakeholders Desirable: Previous experience working with Housing Associations, local authorities, or Advice Centres Familiarity with BEIS compliance and Local Authority scheme requirements Experience dealing with delegated authority structures or accessibility-focused service delivery Background in project coordination or support within the retrofit, energy, or healthcare sector Knowledge of reporting tools and customer data input systems (e.g., MSD) CSCS card (Construction Skills Certification Scheme) Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Hays
Theatre Manager
Hays Rickmansworth, Hertfordshire
Temporary Theatre Manager in Rickmansworth - ASAP start Your new company We are seeking an experienced Theatre Manager to join a community-focused organisation on a full-time, temporary basis. This is an excellent opportunity for a proven arts venue leader to step into a high-profile role and make an immediate impact at a well-established cultural venue.This temporary role offers the chance to lead a much-loved cultural venue through an important period, ensuring continuity, stability and creative excellence. You will oversee a varied programme of theatre, film, hires and events, while maintaining strong commercial performance and a high-quality audience experience.The position provides valuable exposure to strategic venue leadership and will add strong, demonstrable achievements to your professional portfolio. Your new role As Theatre Manager, you will be responsible for the day-to-day operation and short to medium-term development of the venue, ensuring all activity is delivered safely, efficiently and to a high standard.Key responsibilities include: Providing strategic and operational leadership for the venueOverseeing theatre and film programming, including seasonal productionsManaging relationships with promoters, producers and partner organisationsEnsuring the venue remains financially sustainable and culturally relevantManaging revenue and capital budgets, reporting on performance and forecastingLeading, supporting and developing permanent staff, casual staff and volunteersOverseeing box office operations, ticket sales, rotas and venue administrationEnsuring compliance with health and safety and licensing requirementsActing as Duty Manager during events, including evenings and weekendsSupporting capital works and building improvement projects as required What you'll need to succeed To be successful in this role, you will have significant experience working in a senior management position within an arts or cultural venue, with a strong understanding of how to operate and lead a busy, public-facing environment. You will bring hands-on experience of live theatre programming and be confident managing a diverse and dynamic programme of activity.You will also have a proven ability to manage both revenue and capital budgets effectively, alongside experience of delivering projects on time and within agreed budgets. Your approach will demonstrate strong commercial awareness, excellent organisational skills and a high level of attention to detail, ensuring both financial sustainability and a high-quality audience experience.In addition, you will have a strong track record of leading, motivating and developing staff and volunteers. You will possess excellent communication, negotiation and stakeholder-management skills, supported by strong written and presentation abilities, and be comfortable building effective relationships across a range of internal and external partners.You will be confident working within a public-sector or local-authority context and able to navigate associated governance and accountability requirements. Flexibility is essential, as the role will require working evenings, weekends and unsocial hours when necessary. What you'll get in return In return, you will receive a competitive hourly rate starting from £19.32, with the benefit of weekly pay, providing financial flexibility and security throughout the assignment. This is a full-time temporary opportunity offering the chance to step into a senior, high-profile role within a cultural venue and make an immediate impact.There is also the potential for the role to become permanent, subject to performance and organisational requirements, making this an excellent opportunity for candidates seeking longer-term career progression as well as those looking for a rewarding interim position. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Apr 30, 2026
Seasonal
Temporary Theatre Manager in Rickmansworth - ASAP start Your new company We are seeking an experienced Theatre Manager to join a community-focused organisation on a full-time, temporary basis. This is an excellent opportunity for a proven arts venue leader to step into a high-profile role and make an immediate impact at a well-established cultural venue.This temporary role offers the chance to lead a much-loved cultural venue through an important period, ensuring continuity, stability and creative excellence. You will oversee a varied programme of theatre, film, hires and events, while maintaining strong commercial performance and a high-quality audience experience.The position provides valuable exposure to strategic venue leadership and will add strong, demonstrable achievements to your professional portfolio. Your new role As Theatre Manager, you will be responsible for the day-to-day operation and short to medium-term development of the venue, ensuring all activity is delivered safely, efficiently and to a high standard.Key responsibilities include: Providing strategic and operational leadership for the venueOverseeing theatre and film programming, including seasonal productionsManaging relationships with promoters, producers and partner organisationsEnsuring the venue remains financially sustainable and culturally relevantManaging revenue and capital budgets, reporting on performance and forecastingLeading, supporting and developing permanent staff, casual staff and volunteersOverseeing box office operations, ticket sales, rotas and venue administrationEnsuring compliance with health and safety and licensing requirementsActing as Duty Manager during events, including evenings and weekendsSupporting capital works and building improvement projects as required What you'll need to succeed To be successful in this role, you will have significant experience working in a senior management position within an arts or cultural venue, with a strong understanding of how to operate and lead a busy, public-facing environment. You will bring hands-on experience of live theatre programming and be confident managing a diverse and dynamic programme of activity.You will also have a proven ability to manage both revenue and capital budgets effectively, alongside experience of delivering projects on time and within agreed budgets. Your approach will demonstrate strong commercial awareness, excellent organisational skills and a high level of attention to detail, ensuring both financial sustainability and a high-quality audience experience.In addition, you will have a strong track record of leading, motivating and developing staff and volunteers. You will possess excellent communication, negotiation and stakeholder-management skills, supported by strong written and presentation abilities, and be comfortable building effective relationships across a range of internal and external partners.You will be confident working within a public-sector or local-authority context and able to navigate associated governance and accountability requirements. Flexibility is essential, as the role will require working evenings, weekends and unsocial hours when necessary. What you'll get in return In return, you will receive a competitive hourly rate starting from £19.32, with the benefit of weekly pay, providing financial flexibility and security throughout the assignment. This is a full-time temporary opportunity offering the chance to step into a senior, high-profile role within a cultural venue and make an immediate impact.There is also the potential for the role to become permanent, subject to performance and organisational requirements, making this an excellent opportunity for candidates seeking longer-term career progression as well as those looking for a rewarding interim position. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Hays
Assistant Site Manager
Hays
Assistant Site Manager - Weymouth Assistant Site Manager - Residential DeveloperLocation: Weymouth Pay: £180-£230 - DOE per day (Umbrella)Start: ASAP About the RoleWe are seeking a driven Assistant Site Manager to join a reputable residential developer delivering a multi-phase housing scheme. With several phases running concurrently, the project includes properties at groundworks, internal build stages, and final finishes across a varied mix of 1, 2, 3 and 4-bedroom homes.Working closely with the on-site Senior Site Manager and reporting into the Project Manager, you will play a key role in the day-to-day operations, ensuring the smooth running of the development and maintaining high standards of quality, safety, and compliance. Key Responsibilities Assist with daily management of site operations across multiple build stages Support coordination of trades, subcontractors, and deliveries Ensure site safety standards and compliance are upheld at all times Monitor build progress and report updates to the Senior Site Manager and Project Manager Assist with quality checks, snagging, and ensuring work meets specification Maintain accurate site records and support project documentation processes Help drive productivity and ensure project timelines are met Requirements SMSTS qualification (essential) First Aid at Work (essential) Previous experience as an Assistant Site Manager or strong background in residential construction (desired) Excellent communication and organisational skills Ability to work across different build phases simultaneously Strong understanding of health & safety and NHBC/regulatory standards If you're interested in this opportunity, please apply via the link below or contact James Mitchell at the Southampton Hays office for a confidential discuss #
Apr 30, 2026
Seasonal
Assistant Site Manager - Weymouth Assistant Site Manager - Residential DeveloperLocation: Weymouth Pay: £180-£230 - DOE per day (Umbrella)Start: ASAP About the RoleWe are seeking a driven Assistant Site Manager to join a reputable residential developer delivering a multi-phase housing scheme. With several phases running concurrently, the project includes properties at groundworks, internal build stages, and final finishes across a varied mix of 1, 2, 3 and 4-bedroom homes.Working closely with the on-site Senior Site Manager and reporting into the Project Manager, you will play a key role in the day-to-day operations, ensuring the smooth running of the development and maintaining high standards of quality, safety, and compliance. Key Responsibilities Assist with daily management of site operations across multiple build stages Support coordination of trades, subcontractors, and deliveries Ensure site safety standards and compliance are upheld at all times Monitor build progress and report updates to the Senior Site Manager and Project Manager Assist with quality checks, snagging, and ensuring work meets specification Maintain accurate site records and support project documentation processes Help drive productivity and ensure project timelines are met Requirements SMSTS qualification (essential) First Aid at Work (essential) Previous experience as an Assistant Site Manager or strong background in residential construction (desired) Excellent communication and organisational skills Ability to work across different build phases simultaneously Strong understanding of health & safety and NHBC/regulatory standards If you're interested in this opportunity, please apply via the link below or contact James Mitchell at the Southampton Hays office for a confidential discuss #
Office Angels
Senior Administrator
Office Angels City, London
Job Description: Administrator Job Title: Administrator Location: City of London! Salary: 15.00 per hour Contract Type: Temporary Start Date: ASAP Hours: Full-time, Monday to Friday (office-based) Role Overview Our client is seeking a proactive and organised Administrator to support ongoing construction and building services projects. This role will act as a key liaison between internal teams and external contractors, ensuring smooth communication, accurate documentation, and efficient day-to-day administration. Why Join? Immediate start with a well-established construction business Central London location with excellent transport links Opportunity to gain hands-on experience within construction administration Supportive and professional working environment Office Angels Boost Benefits! Key Responsibilities Act as the primary point of contact between internal teams and external contractors Coordinate communication regarding site activities, schedules, and documentation Maintain accurate records of contractor details Assist with onboarding contractors, including compliance and documentation checks Support project managers with administrative tasks and reporting Schedule meetings, site visits, and contractor appointments Manage correspondence, emails, and phone enquiries Ensure files and systems are kept organised and up to date Assist with general office and construction administration as required Skills & Experience Previous experience in administration within construction, building services, or a similar environment is highly desirable Strong organisational and time-management skills Confident communicator with the ability to liaise professionally with contractors and internal stakeholders Proficient in Microsoft Office (Outlook, Word, Excel) High attention to detail and accuracy Ability to work independently in a fast-paced environment A proactive, flexible, and can-do attitude How to Apply: Please submit your CV and a brief cover letter outlining your relevant experience. We look forward to welcoming you aboard! If you'd like to send your CV to us then please email (url removed) Note: This is a temporary position, and only shortlisted candidates will be contacted. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 30, 2026
Seasonal
Job Description: Administrator Job Title: Administrator Location: City of London! Salary: 15.00 per hour Contract Type: Temporary Start Date: ASAP Hours: Full-time, Monday to Friday (office-based) Role Overview Our client is seeking a proactive and organised Administrator to support ongoing construction and building services projects. This role will act as a key liaison between internal teams and external contractors, ensuring smooth communication, accurate documentation, and efficient day-to-day administration. Why Join? Immediate start with a well-established construction business Central London location with excellent transport links Opportunity to gain hands-on experience within construction administration Supportive and professional working environment Office Angels Boost Benefits! Key Responsibilities Act as the primary point of contact between internal teams and external contractors Coordinate communication regarding site activities, schedules, and documentation Maintain accurate records of contractor details Assist with onboarding contractors, including compliance and documentation checks Support project managers with administrative tasks and reporting Schedule meetings, site visits, and contractor appointments Manage correspondence, emails, and phone enquiries Ensure files and systems are kept organised and up to date Assist with general office and construction administration as required Skills & Experience Previous experience in administration within construction, building services, or a similar environment is highly desirable Strong organisational and time-management skills Confident communicator with the ability to liaise professionally with contractors and internal stakeholders Proficient in Microsoft Office (Outlook, Word, Excel) High attention to detail and accuracy Ability to work independently in a fast-paced environment A proactive, flexible, and can-do attitude How to Apply: Please submit your CV and a brief cover letter outlining your relevant experience. We look forward to welcoming you aboard! If you'd like to send your CV to us then please email (url removed) Note: This is a temporary position, and only shortlisted candidates will be contacted. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Hays
Complaints Team Leader
Hays
Temporary Complaints Team Leader, hybrid working, Birmingham, ASAP start Your new company Complaints play a vital role in helping organisations learn, improve and deliver high-quality services that customers can trust. We are seeking an experienced Complaints Team Leader (also referred to internally as a Customer Experience Team Leader) to join a large, regulated organisation operating in a fast-paced and demanding environment.This role goes beyond case management. It requires a confident leader who can coach and motivate a high-performing team, lead by example, and take a strategic approach to complaint resolution and service improvement. Your new role As a Complaints Team Leader, you will oversee the end-to-end management of complex customer complaints and support the Complaints Manager in driving team performance and service excellence. You will take ownership of the most challenging cases, ensuring complaints are resolved to a high standard at every stage of the process.You will provide day-to-day leadership, coaching and guidance to Customer Experience Officers, helping to develop capability, consistency and confidence across the team. A key part of the role will involve monitoring key performance indicators to ensure complaints are resolved efficiently, effectively and at the lowest appropriate level.You will also take a proactive role in identifying trends and root causes behind complaints, using insight and data to recommend improvements to the wider customer experience. This will involve working closely with internal stakeholders, constructively challenging where needed, and maintaining clear, proactive communication with customers throughout the resolution process. What you'll need to succeed You will have experience leading and managing a team, with a sound understanding of performance management and standard HR processes. You will bring proven experience of handling complaints within a regulated environment and demonstrate a structured, consistent approach to problem-solving that balances quality, customer satisfaction, cost and efficiency.You will be confident working with data, able to turn information into meaningful insight and produce high-quality reports for a range of audiences. Strong communication and stakeholder-management skills are essential, along with the ability to influence service improvements across both operational and strategic levels. This role also requires a Basic DBS check, which we will put into process for you. What you'll get in return You will be joining a large, values-driven organisation committed to delivering essential services and improving outcomes for the communities it serves. The organisation promotes an inclusive and supportive working environment, offering opportunities to grow, develop and make a meaningful impact while working as part of a collaborative and high-performing team. This is a temporary position initially for 3 months with the potential for extension. You will also be offered a competitive daily rate based on experience, and will be paid on a weekly basis. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Apr 30, 2026
Seasonal
Temporary Complaints Team Leader, hybrid working, Birmingham, ASAP start Your new company Complaints play a vital role in helping organisations learn, improve and deliver high-quality services that customers can trust. We are seeking an experienced Complaints Team Leader (also referred to internally as a Customer Experience Team Leader) to join a large, regulated organisation operating in a fast-paced and demanding environment.This role goes beyond case management. It requires a confident leader who can coach and motivate a high-performing team, lead by example, and take a strategic approach to complaint resolution and service improvement. Your new role As a Complaints Team Leader, you will oversee the end-to-end management of complex customer complaints and support the Complaints Manager in driving team performance and service excellence. You will take ownership of the most challenging cases, ensuring complaints are resolved to a high standard at every stage of the process.You will provide day-to-day leadership, coaching and guidance to Customer Experience Officers, helping to develop capability, consistency and confidence across the team. A key part of the role will involve monitoring key performance indicators to ensure complaints are resolved efficiently, effectively and at the lowest appropriate level.You will also take a proactive role in identifying trends and root causes behind complaints, using insight and data to recommend improvements to the wider customer experience. This will involve working closely with internal stakeholders, constructively challenging where needed, and maintaining clear, proactive communication with customers throughout the resolution process. What you'll need to succeed You will have experience leading and managing a team, with a sound understanding of performance management and standard HR processes. You will bring proven experience of handling complaints within a regulated environment and demonstrate a structured, consistent approach to problem-solving that balances quality, customer satisfaction, cost and efficiency.You will be confident working with data, able to turn information into meaningful insight and produce high-quality reports for a range of audiences. Strong communication and stakeholder-management skills are essential, along with the ability to influence service improvements across both operational and strategic levels. This role also requires a Basic DBS check, which we will put into process for you. What you'll get in return You will be joining a large, values-driven organisation committed to delivering essential services and improving outcomes for the communities it serves. The organisation promotes an inclusive and supportive working environment, offering opportunities to grow, develop and make a meaningful impact while working as part of a collaborative and high-performing team. This is a temporary position initially for 3 months with the potential for extension. You will also be offered a competitive daily rate based on experience, and will be paid on a weekly basis. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Penguin Recruitment
Senior Town Planner
Penguin Recruitment Hook, Hampshire
Senior Town Planner Hampshire A respected planning consultancy is seeking a Senior Town Planner to join its growing Hampshire office. This is a fantastic opportunity to take on responsibility for a diverse mix of projects while developing your professional profile in a supportive and collaborative environment. The Role As a Senior Town Planner, you will be involved in managing projects from start to finish, preparing applications and appeals, and providing clear, commercially aware planning advice. You'll also play a key role in representing clients, working closely with stakeholders, and supporting business development. Key Responsibilities Leading and delivering a varied portfolio of planning projects Preparing and submitting planning applications, appeals, and appraisals Building strong client relationships through professional and reliable advice Representing clients at committee and appeal hearings Supporting and mentoring junior members of the team Requirements Chartered or working towards RTPI membership Broad planning experience, ideally gained in consultancy or development Strong project management and communication skills Commercial awareness and client-facing experience Full driving licence (exceptions considered) Why Apply? Competitive salary and benefits package Flexible, supportive working environment Genuine career progression opportunities High-quality and diverse project portfolio Knowledgeable and collaborative team culture This is an excellent career step for a Senior Town Planner looking to grow within a well-regarded consultancy that values progression, flexibility, and professional development. Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
Apr 30, 2026
Full time
Senior Town Planner Hampshire A respected planning consultancy is seeking a Senior Town Planner to join its growing Hampshire office. This is a fantastic opportunity to take on responsibility for a diverse mix of projects while developing your professional profile in a supportive and collaborative environment. The Role As a Senior Town Planner, you will be involved in managing projects from start to finish, preparing applications and appeals, and providing clear, commercially aware planning advice. You'll also play a key role in representing clients, working closely with stakeholders, and supporting business development. Key Responsibilities Leading and delivering a varied portfolio of planning projects Preparing and submitting planning applications, appeals, and appraisals Building strong client relationships through professional and reliable advice Representing clients at committee and appeal hearings Supporting and mentoring junior members of the team Requirements Chartered or working towards RTPI membership Broad planning experience, ideally gained in consultancy or development Strong project management and communication skills Commercial awareness and client-facing experience Full driving licence (exceptions considered) Why Apply? Competitive salary and benefits package Flexible, supportive working environment Genuine career progression opportunities High-quality and diverse project portfolio Knowledgeable and collaborative team culture This is an excellent career step for a Senior Town Planner looking to grow within a well-regarded consultancy that values progression, flexibility, and professional development. Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)

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