Exclusive to TPF Recruitment, we are supporting a respected and growing firm of chartered accountants in Canterbury that is looking to appoint an Accountancy Practice Director. This is a senior leadership role within a well established practice that is planning for continued growth and long term succession. A key attraction of this opportunity is the flexibility on offer. The role will be shaped around the successful candidates experience, strengths and long term aspirations. Whether your background sits firmly within general practice or you bring specialist technical knowledge, the firm is committed to building the position around the right person. They would be particularly interested in individuals with technical skills in areas such as VAT, stamp duty, probate or forensic accounting. They are also very open to candidates who have developed sector specialisms, for example in not for profit, agriculture, manufacturing, construction or other niche areas that would add value to their client base. Key aspects of the role include Leading and developing a varied client portfolio Providing high level technical support across accounts and tax Taking an active role in business development, including networking, tendering and helping to drive new client wins Playing a central role in the firms strategic planning and long term growth Building strong client relationships and identifying new opportunities Supporting and mentoring the wider team to ensure continued development Contributing to the senior leadership team RequirementsAccountancy Practice Director Canterbury Possession of ACA/ACCA qualifications with a minimum of 5 years in a practice setting Previous roles as a Manager or Senior Manager or Partner within an accountancy practice, showcasing your depth of expertise Experience in client management, people management and / or business development would be advantageous BenefitsAccountancy Practice Director Canterbury 70,000- 100,000+ Our client is offering a highly competitive salary and remuneration package in the region of 70,000- 100,000 + depending on experience Bonus Scheme, and additional benefits 25 days holiday, plus bank holidays Competitive pension Full CPD support Parking Please apply for the vacancy or contact Tristan Finch via LinkedIn or our website for a confidential conversation (phone number removed) (url removed)
Apr 26, 2026
Full time
Exclusive to TPF Recruitment, we are supporting a respected and growing firm of chartered accountants in Canterbury that is looking to appoint an Accountancy Practice Director. This is a senior leadership role within a well established practice that is planning for continued growth and long term succession. A key attraction of this opportunity is the flexibility on offer. The role will be shaped around the successful candidates experience, strengths and long term aspirations. Whether your background sits firmly within general practice or you bring specialist technical knowledge, the firm is committed to building the position around the right person. They would be particularly interested in individuals with technical skills in areas such as VAT, stamp duty, probate or forensic accounting. They are also very open to candidates who have developed sector specialisms, for example in not for profit, agriculture, manufacturing, construction or other niche areas that would add value to their client base. Key aspects of the role include Leading and developing a varied client portfolio Providing high level technical support across accounts and tax Taking an active role in business development, including networking, tendering and helping to drive new client wins Playing a central role in the firms strategic planning and long term growth Building strong client relationships and identifying new opportunities Supporting and mentoring the wider team to ensure continued development Contributing to the senior leadership team RequirementsAccountancy Practice Director Canterbury Possession of ACA/ACCA qualifications with a minimum of 5 years in a practice setting Previous roles as a Manager or Senior Manager or Partner within an accountancy practice, showcasing your depth of expertise Experience in client management, people management and / or business development would be advantageous BenefitsAccountancy Practice Director Canterbury 70,000- 100,000+ Our client is offering a highly competitive salary and remuneration package in the region of 70,000- 100,000 + depending on experience Bonus Scheme, and additional benefits 25 days holiday, plus bank holidays Competitive pension Full CPD support Parking Please apply for the vacancy or contact Tristan Finch via LinkedIn or our website for a confidential conversation (phone number removed) (url removed)
Integrated Health Care Management
Leicester, Leicestershire
1. To provide accurate and efficient typing support from written and recorded material, utilising Microsoft Office to ensure the layout and appearance meet corporate standards, maintaining confidentiality at all times. 2. To support the Registered Manager and Deputy Manager (if applicable) in the delivery of corporate/strategic objectives and administration tasks, including diary management, preparation and coordinating for/of meetings. 3. To produce reports on an ad-hoc basis in a format appropriate to the audience. 4. Coordinate (in association with the Deputy Manager) the duty rota, liaising with the staff and external agency when required. 5. To sort and distribute mail accordingly throughout the location. 6. To design, draft and prepare presentational material as and when required. 7. To design service user friendly documentation as and when required. 8. To co-ordinate, prepare and record documentation for meetings, to include drafting, typing, copying, collation and circulation of papers. 9. To set up and maintain an efficient manual filing system in support of the service, reviewing in order to meet changing demands in consultation with the Registered Manager and administrative support team. 10.To assist with the collation, storage and recording of archive documentation. 11.To set up and maintain efficient and effective monitoring systems to include all quality audits; Care Quality Commission reports, safeguarding, complaint, incident/accident reports and provider visit reports. To ensure that hard and soft copies are filed within the appropriate folder. 12.To arrange meetings and travel arrangements as and when required. 13.To update and maintain electronic diaries for the Registered Manager and Deputy Manager using Microsoft Outlook. 14.To share responsibility for covering reception as and when required. 15.To share responsibility for providing support within the remit of the administrative support team under the direction of the Registered Manager. 16.To plan, organise and prioritise own workload to meet deadlines Personal Specification Educated to QCF level 5 or degree level business administration or equivalent Excellent communication skills, both written and verbal Excellent Microsoft Word, Excel and Outlook skills Advanced internet use skills Previous experience required at least 3 years Knowledge and experience of working with vulnerable adults an advantage
Apr 26, 2026
Full time
1. To provide accurate and efficient typing support from written and recorded material, utilising Microsoft Office to ensure the layout and appearance meet corporate standards, maintaining confidentiality at all times. 2. To support the Registered Manager and Deputy Manager (if applicable) in the delivery of corporate/strategic objectives and administration tasks, including diary management, preparation and coordinating for/of meetings. 3. To produce reports on an ad-hoc basis in a format appropriate to the audience. 4. Coordinate (in association with the Deputy Manager) the duty rota, liaising with the staff and external agency when required. 5. To sort and distribute mail accordingly throughout the location. 6. To design, draft and prepare presentational material as and when required. 7. To design service user friendly documentation as and when required. 8. To co-ordinate, prepare and record documentation for meetings, to include drafting, typing, copying, collation and circulation of papers. 9. To set up and maintain an efficient manual filing system in support of the service, reviewing in order to meet changing demands in consultation with the Registered Manager and administrative support team. 10.To assist with the collation, storage and recording of archive documentation. 11.To set up and maintain efficient and effective monitoring systems to include all quality audits; Care Quality Commission reports, safeguarding, complaint, incident/accident reports and provider visit reports. To ensure that hard and soft copies are filed within the appropriate folder. 12.To arrange meetings and travel arrangements as and when required. 13.To update and maintain electronic diaries for the Registered Manager and Deputy Manager using Microsoft Outlook. 14.To share responsibility for covering reception as and when required. 15.To share responsibility for providing support within the remit of the administrative support team under the direction of the Registered Manager. 16.To plan, organise and prioritise own workload to meet deadlines Personal Specification Educated to QCF level 5 or degree level business administration or equivalent Excellent communication skills, both written and verbal Excellent Microsoft Word, Excel and Outlook skills Advanced internet use skills Previous experience required at least 3 years Knowledge and experience of working with vulnerable adults an advantage
NHS National Services Scotland
Greenock, Renfrewshire
Role The post is based within Inverclyde Royal Hospital where patients receive chemotherapy and associated treatments for cancer. The area operates Monday - Friday. The age range of patient is young to older adults. Duration, Location and Working Pattern Permanent Working 36 hours per week Shift Pattern - as per rota Base location - Inverclyde Royal Hospital Key responsibilities Clinical To assess patient needs, plan/implement and evaluate a programme of care which is evidence based utilising all available resources taking into consideration the lifestyle, gender and cultural background and ensure involvement with the patient, family, carers and significant others. Maintain patient records in line with NMC guidelines for records and record keeping. Using initiative and existing knowledge and skills to provide safe support and advice for out of hours patient enquiries, referring to medical staff where necessary. Develop and maintain a high level of accuracy and precision in venous access skills, including cannulation, venepuncture, iv injection and advanced techniques with all types of indwelling intravenous catheters. Develop knowledge and skills in order to accurately and safely reconstitute intravenous medication in accordance with health and safety. Professional Practice within the legal & Ethical framework as established by Nursing Midwifery Council (NMC) and National Legislation to ensure patient interests and well being are met. Work within the National Health Service (NHS), NHS Greater Glasgow and Health & Safety Executive (HSE) Legislation, Policy, Guidelines and Procedures. Empower patients to take responsibility for their health, well-being and future lifestyle by practising in an open transparent and inclusive manner, thereby ensuring patients have the relevant information to participate in decisions about their care. Provide extensive information, including discussing sensitive issues with patients and relatives in order to ensure adequate health promotion during and after transplant. Education and Research/Audit Contribute to the provision of an appropriate learning environment in line with NES Quality Placement Standards. Complete clinical appraisal of pre registration nurses. Participate in performance appraisal in line with policy. Demonstrate own professional development. Support the implementation of research and clinical audit where appropriate. Organisational/Managerial Organise own time and that of junior staff and learners. Ensures effective day-to-day management of other resources including stores supplies pharmacy and maintenance of equipment. Regularly lead a team of nurses. In conjunction with the Ward Manager/Deputy ensure that the nursing resource is utilised efficiently and effectively by managing duty roster/ sickness absence and the use of additional hours i.e. bank agency. Contribute to the recruitment and selection process. Knowledge, training, qualifications and/or experience required to do the job First/Second Level Registered Nurse with post registration experience Ability to fulfil criteria outlined in the job description What we offer We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities. A minimum of 27 days annual leave, increasing with length of service, plus public holidays Membership of the NHS Pension Scheme, including life insurance benefits Salary Sacrifice Car Benefit Scheme Development opportunities including study bursaries, e-learning and classroom-based courses Enhanced pay for working public holidays NHS discounts on a wide range of goods and services Confidential employee support and assistance, including counselling and psychological therapies Equal Opportunities NHS Greater Glasgow and Clyde encourages applications from all sections of the community and is committed to promoting equality, diversity and inclusion. By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.
Apr 25, 2026
Full time
Role The post is based within Inverclyde Royal Hospital where patients receive chemotherapy and associated treatments for cancer. The area operates Monday - Friday. The age range of patient is young to older adults. Duration, Location and Working Pattern Permanent Working 36 hours per week Shift Pattern - as per rota Base location - Inverclyde Royal Hospital Key responsibilities Clinical To assess patient needs, plan/implement and evaluate a programme of care which is evidence based utilising all available resources taking into consideration the lifestyle, gender and cultural background and ensure involvement with the patient, family, carers and significant others. Maintain patient records in line with NMC guidelines for records and record keeping. Using initiative and existing knowledge and skills to provide safe support and advice for out of hours patient enquiries, referring to medical staff where necessary. Develop and maintain a high level of accuracy and precision in venous access skills, including cannulation, venepuncture, iv injection and advanced techniques with all types of indwelling intravenous catheters. Develop knowledge and skills in order to accurately and safely reconstitute intravenous medication in accordance with health and safety. Professional Practice within the legal & Ethical framework as established by Nursing Midwifery Council (NMC) and National Legislation to ensure patient interests and well being are met. Work within the National Health Service (NHS), NHS Greater Glasgow and Health & Safety Executive (HSE) Legislation, Policy, Guidelines and Procedures. Empower patients to take responsibility for their health, well-being and future lifestyle by practising in an open transparent and inclusive manner, thereby ensuring patients have the relevant information to participate in decisions about their care. Provide extensive information, including discussing sensitive issues with patients and relatives in order to ensure adequate health promotion during and after transplant. Education and Research/Audit Contribute to the provision of an appropriate learning environment in line with NES Quality Placement Standards. Complete clinical appraisal of pre registration nurses. Participate in performance appraisal in line with policy. Demonstrate own professional development. Support the implementation of research and clinical audit where appropriate. Organisational/Managerial Organise own time and that of junior staff and learners. Ensures effective day-to-day management of other resources including stores supplies pharmacy and maintenance of equipment. Regularly lead a team of nurses. In conjunction with the Ward Manager/Deputy ensure that the nursing resource is utilised efficiently and effectively by managing duty roster/ sickness absence and the use of additional hours i.e. bank agency. Contribute to the recruitment and selection process. Knowledge, training, qualifications and/or experience required to do the job First/Second Level Registered Nurse with post registration experience Ability to fulfil criteria outlined in the job description What we offer We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities. A minimum of 27 days annual leave, increasing with length of service, plus public holidays Membership of the NHS Pension Scheme, including life insurance benefits Salary Sacrifice Car Benefit Scheme Development opportunities including study bursaries, e-learning and classroom-based courses Enhanced pay for working public holidays NHS discounts on a wide range of goods and services Confidential employee support and assistance, including counselling and psychological therapies Equal Opportunities NHS Greater Glasgow and Clyde encourages applications from all sections of the community and is committed to promoting equality, diversity and inclusion. By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.
Assistant Store Manager Cheshire Oaks ESPA We are offering a 12 month fixed term contract for an experienced retail manager to oversee daily operations and drive service, sales and experience in our Cheshire Oaks store. Responsibilities Service Ensure best in class personalised customer service Build and maintain customer relationships using CRM to drive repeat visits and tailored experiences Create a warm welcoming environment and seamless customer journey from welcome to purchase Resolve customer queries quickly and professionally, prioritising customer satisfaction Lead the team to achieve daily, weekly and monthly retail financial targets and KPIs Drive sales through exceptional service, storytelling and product expertise Support business planning aligned to marketing calendar, optimising product launches and key trading moments via eventing and in store activation Plan and execute engaging events, connecting with local businesses and attracting new footfall People Lead by example on shop floor and act as Duty Manager when required Inspire, motivate and engage the team daily to deliver world class service Coach, train and develop team members to elevate product knowledge, experience delivery and selling capability Deliver regular, actionable feedback and foster a culture of open two way communication Conduct and support HR conversations with professionalism, confidence and care Operational Excellence Oversee daily store operations ensuring smooth opening, mid day and closing procedures Ensure all operational processes including cash handling, banking, scheduling and rotas are completed accurately and on time Maintain compliance with all H&S policies, hygiene standards and risk management procedures, ensuring audit readiness at all times Uphold perfect store standards across ESPA and partner brands, ensuring immaculate retail execution and on brand visual merchandising Oversee deliveries and process POs accurately within EPOS system Conduct regular stock counts and liaise with HQ on discrepancies, damages and replenishment needs Take ownership of stockroom organisation, space optimisation and replenishment routines Support loss prevention strategies to minimise shrinkage, ensuring all team members follow LP procedures Ensure all staff compliance tasks, training modules and operational briefs are understood, actioned and completed on time Communicate effectively with HQ, brand partners and external stakeholders to ensure alignment across operations, reporting and store standards Qualifications Experience in retail management is essential Minimum 2 years' experience within beauty, skincare or wellbeing retail Strong understanding of the ESPA brand, heritage and product mix Experience working in a standalone or FSS environment preferred Highly organised with excellent communication and time management skills Full availability including weekends and bank holidays Confident using Excel, Outlook and Teams THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and welcomes applications from all sections of the community.
Apr 25, 2026
Full time
Assistant Store Manager Cheshire Oaks ESPA We are offering a 12 month fixed term contract for an experienced retail manager to oversee daily operations and drive service, sales and experience in our Cheshire Oaks store. Responsibilities Service Ensure best in class personalised customer service Build and maintain customer relationships using CRM to drive repeat visits and tailored experiences Create a warm welcoming environment and seamless customer journey from welcome to purchase Resolve customer queries quickly and professionally, prioritising customer satisfaction Lead the team to achieve daily, weekly and monthly retail financial targets and KPIs Drive sales through exceptional service, storytelling and product expertise Support business planning aligned to marketing calendar, optimising product launches and key trading moments via eventing and in store activation Plan and execute engaging events, connecting with local businesses and attracting new footfall People Lead by example on shop floor and act as Duty Manager when required Inspire, motivate and engage the team daily to deliver world class service Coach, train and develop team members to elevate product knowledge, experience delivery and selling capability Deliver regular, actionable feedback and foster a culture of open two way communication Conduct and support HR conversations with professionalism, confidence and care Operational Excellence Oversee daily store operations ensuring smooth opening, mid day and closing procedures Ensure all operational processes including cash handling, banking, scheduling and rotas are completed accurately and on time Maintain compliance with all H&S policies, hygiene standards and risk management procedures, ensuring audit readiness at all times Uphold perfect store standards across ESPA and partner brands, ensuring immaculate retail execution and on brand visual merchandising Oversee deliveries and process POs accurately within EPOS system Conduct regular stock counts and liaise with HQ on discrepancies, damages and replenishment needs Take ownership of stockroom organisation, space optimisation and replenishment routines Support loss prevention strategies to minimise shrinkage, ensuring all team members follow LP procedures Ensure all staff compliance tasks, training modules and operational briefs are understood, actioned and completed on time Communicate effectively with HQ, brand partners and external stakeholders to ensure alignment across operations, reporting and store standards Qualifications Experience in retail management is essential Minimum 2 years' experience within beauty, skincare or wellbeing retail Strong understanding of the ESPA brand, heritage and product mix Experience working in a standalone or FSS environment preferred Highly organised with excellent communication and time management skills Full availability including weekends and bank holidays Confident using Excel, Outlook and Teams THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and welcomes applications from all sections of the community.
Head of Lighting & Sound When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Head of Lighting & Sound - Sunderland Empire Theatre Reports to: Technical & Buildings Manager Reports: Deputy Chief LX, Senior Technician (s); Casual stage & LX crew Annualised hours contract - 40 hours per week plus 180 premium hours per annum. Join our Technical Department in a key leadership role supporting the Technical Manager while leading, managing, and developing the Lighting and Sound teams. You'll play a central part in welcoming and coordinating visiting companies, overseeing their technical and staffing requirements, delivering productions and events to the highest standards of safety and compliance, and ensuring our venue's equipment and infrastructure are maintained to an exceptional level. This full time, permanent position offers the opportunity to contribute to a dynamic, collaborative technical team at the heart of our venue's operations. Key Responsibilities Lead on the safe and efficient fit ups, load outs, and show operations in line with legislation and visiting company requirements. Enforce safe working practices, ensuring trained and competent staff appropriate to the operational requirements. Supporting the Technical Manager ensure that all activities, infrastructure and equipment meet regulations and ATG Policies Procedures and guidance. Manage the safe operation, maintenance, testing and repair of all venue electrical and technical infrastructure and equipment. Service, maintain, and install electrical equipment in accordance with current IEE regulations. Monitor and coordinate external contractors, ensuring all work meets required standards and Health & Safety obligations. Work with the city council and partner agencies to ensure compliance for visiting productions. Operational Requirements Schedule and resource technical staff through effective long term planning, costing, and compliance with working time and union agreements. Work closely with visiting companies to meet technical needs economically and within contractual terms. Communicate seat removals or layout changes to Box Office, Marketing, and Front of House. Ensure all expenditure aligns with agreed budgets and ATG finance policies. Technical Lead all Lighting and Sound activity, ensuring productions and events are delivered to the highest standard. Work with the Technical Manager and Head of Stage to ensure all production requirements are met efficiently. Plan ahead and schedule technical staff effectively, producing and approving rosters in good time. Provide excellent customer care to producers, touring companies, and production teams in partnership with Technical and Stage Door teams. Act as a primary contact for visiting companies, responding promptly and professionally. Assist with get ins/get outs and operate as duty technician or console operator when required. Train and develop technical staff to meet business needs. Maintain accurate records of equipment maintenance, inspections, and insurance checks. Attend technical meetings and communicate company processes, updates, and goals. Safety Support the implementation and monitoring of Health & Safety procedures in line with legislation for staff and visiting companies. Ensure backstage and technical operations comply with legislation and ATG policies, with all documentation completed to a high standard. Carry out and regularly review Risk Assessments and Method Statements. Action safety points raised through audits or meetings within agreed timescales. Maintenance Work with the Technical Manager and Head of Stage to ensure backstage and auditorium areas are presented to the highest standards and remain safe. Develop, plan, and participate in maintenance, inspections, and testing of all technical infrastructure and equipment. Staff Development, Training & Communication Support the development of a skilled, cohesive, and motivated team through strong communication, training, and development. Ensure all ATG HR policies and procedures are implemented. Assist in recruiting, training, and managing staff to achieve departmental and business objectives. Participate in company, venue, and departmental meetings to ensure clear and consistent communication. Other Duties Work at other ATG venues when required. Undertake any reasonable duties and training as needed. Your skills, qualities, and experience. We welcome transferable skills from other industries. If you can demonstrate many of the essential skills, qualities and experience we encourage you to apply. We are able to provide training where necessary. Essential Proven experience working on medium to large-scale touring productions, either from a receiving house or touring company perspective. Demonstrable experience in both leading and contributing effectively within a collaborative team environment. Proficient in the setup, operation, and live mixing of lighting for theatrical productions and live events. Extensive experience in programming and operating lighting using ETC Eos-family consoles, with a high level of proficiency expected. Familiarity with the Apex 10 desk is desirable, with the ability to deliver complex lighting states accurately and efficiently under production conditions. A versatile and experienced multi-skilled theatre technician, confident across a broad range of technical disciplines. Practical experience and competence in the use of counterweight (single purchase) flying systems. Excellent written and verbal communication skills, with a demonstrated ability to motivate colleagues and a strong commitment to both personal and team development. A proactive, solution-focused approach to problem solving, with the ability to remain calm and effective under pressure. Sound working knowledge of current health and safety legislation, including the Construction (Design and Management) Regulations 2015 (CDM), the Work at Height Regulations 2005 (WAHR), the Lifting. Operations and Lifting Equipment Regulations 1998 (LOLER), and the Provision and Use of Wok Equipment Regulations 1998 (PUWER), with the ability to apply these principles effectively within a practical theatre environment. Willingness and ability to work flexible hours, including evenings, weekends, and bank holidays, as required by the production schedule. A genuine enthusiasm for live performance and a commitment to delivering high-quality technical support to artists, creatives, and audiences alike. Desirable Formal training in Manual Handling and Working at Height, with the ability to apply safe working practices in line with current legislation. Current First Aid at Work certification. Portable Appliance Testing (PAT) qualification, with the ability to conduct and document inspections in accordance with safety standards. IOSH Managing Safely certificate or equivalent, demonstrating a proactive approach to maintaining a safe and legally compliant working environment. Qualification or proven competency in the safe use and handling of stage pyrotechnics. A working knowledge of the Health and Safety at Work etc. Act 1974 (HSAW), with the ability to support its practical application in a technical theatre setting. Understanding of domestic electrical installation principles, with working knowledge of relevant regulations and best practices. Certificates in BS 7909:2011 Code of Practice for Temporary Electrical Systems for Entertainment and related purposes and its implementation in live performance environments and BS 7671:2018 (IET Wiring Regulations), particularly in relation to theatre installations and temporary power systems. General understanding of building maintenance requirements and the ability to identify and report issues appropriately. Working knowledge of the BECTU/UK Theatre collective agreement, with an understanding of relevant working practices and conditions. Experience in relighting touring or transferred productions, with sensitivity to both the artistic intent and practical constraints of the receiving venue. About Us - Our values ATG Entertainment's values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation. THRIVE doing what we love (with passion and dynamism) CONNECT through every act (with collaboration and kindness) DARE to do different (with curiosity and courage) PERFORM at our best (with customer focus and ownership) Our Corporate Social Responsibility pillars Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities: Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being. Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working. Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees . click apply for full job details
Apr 25, 2026
Full time
Head of Lighting & Sound When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Head of Lighting & Sound - Sunderland Empire Theatre Reports to: Technical & Buildings Manager Reports: Deputy Chief LX, Senior Technician (s); Casual stage & LX crew Annualised hours contract - 40 hours per week plus 180 premium hours per annum. Join our Technical Department in a key leadership role supporting the Technical Manager while leading, managing, and developing the Lighting and Sound teams. You'll play a central part in welcoming and coordinating visiting companies, overseeing their technical and staffing requirements, delivering productions and events to the highest standards of safety and compliance, and ensuring our venue's equipment and infrastructure are maintained to an exceptional level. This full time, permanent position offers the opportunity to contribute to a dynamic, collaborative technical team at the heart of our venue's operations. Key Responsibilities Lead on the safe and efficient fit ups, load outs, and show operations in line with legislation and visiting company requirements. Enforce safe working practices, ensuring trained and competent staff appropriate to the operational requirements. Supporting the Technical Manager ensure that all activities, infrastructure and equipment meet regulations and ATG Policies Procedures and guidance. Manage the safe operation, maintenance, testing and repair of all venue electrical and technical infrastructure and equipment. Service, maintain, and install electrical equipment in accordance with current IEE regulations. Monitor and coordinate external contractors, ensuring all work meets required standards and Health & Safety obligations. Work with the city council and partner agencies to ensure compliance for visiting productions. Operational Requirements Schedule and resource technical staff through effective long term planning, costing, and compliance with working time and union agreements. Work closely with visiting companies to meet technical needs economically and within contractual terms. Communicate seat removals or layout changes to Box Office, Marketing, and Front of House. Ensure all expenditure aligns with agreed budgets and ATG finance policies. Technical Lead all Lighting and Sound activity, ensuring productions and events are delivered to the highest standard. Work with the Technical Manager and Head of Stage to ensure all production requirements are met efficiently. Plan ahead and schedule technical staff effectively, producing and approving rosters in good time. Provide excellent customer care to producers, touring companies, and production teams in partnership with Technical and Stage Door teams. Act as a primary contact for visiting companies, responding promptly and professionally. Assist with get ins/get outs and operate as duty technician or console operator when required. Train and develop technical staff to meet business needs. Maintain accurate records of equipment maintenance, inspections, and insurance checks. Attend technical meetings and communicate company processes, updates, and goals. Safety Support the implementation and monitoring of Health & Safety procedures in line with legislation for staff and visiting companies. Ensure backstage and technical operations comply with legislation and ATG policies, with all documentation completed to a high standard. Carry out and regularly review Risk Assessments and Method Statements. Action safety points raised through audits or meetings within agreed timescales. Maintenance Work with the Technical Manager and Head of Stage to ensure backstage and auditorium areas are presented to the highest standards and remain safe. Develop, plan, and participate in maintenance, inspections, and testing of all technical infrastructure and equipment. Staff Development, Training & Communication Support the development of a skilled, cohesive, and motivated team through strong communication, training, and development. Ensure all ATG HR policies and procedures are implemented. Assist in recruiting, training, and managing staff to achieve departmental and business objectives. Participate in company, venue, and departmental meetings to ensure clear and consistent communication. Other Duties Work at other ATG venues when required. Undertake any reasonable duties and training as needed. Your skills, qualities, and experience. We welcome transferable skills from other industries. If you can demonstrate many of the essential skills, qualities and experience we encourage you to apply. We are able to provide training where necessary. Essential Proven experience working on medium to large-scale touring productions, either from a receiving house or touring company perspective. Demonstrable experience in both leading and contributing effectively within a collaborative team environment. Proficient in the setup, operation, and live mixing of lighting for theatrical productions and live events. Extensive experience in programming and operating lighting using ETC Eos-family consoles, with a high level of proficiency expected. Familiarity with the Apex 10 desk is desirable, with the ability to deliver complex lighting states accurately and efficiently under production conditions. A versatile and experienced multi-skilled theatre technician, confident across a broad range of technical disciplines. Practical experience and competence in the use of counterweight (single purchase) flying systems. Excellent written and verbal communication skills, with a demonstrated ability to motivate colleagues and a strong commitment to both personal and team development. A proactive, solution-focused approach to problem solving, with the ability to remain calm and effective under pressure. Sound working knowledge of current health and safety legislation, including the Construction (Design and Management) Regulations 2015 (CDM), the Work at Height Regulations 2005 (WAHR), the Lifting. Operations and Lifting Equipment Regulations 1998 (LOLER), and the Provision and Use of Wok Equipment Regulations 1998 (PUWER), with the ability to apply these principles effectively within a practical theatre environment. Willingness and ability to work flexible hours, including evenings, weekends, and bank holidays, as required by the production schedule. A genuine enthusiasm for live performance and a commitment to delivering high-quality technical support to artists, creatives, and audiences alike. Desirable Formal training in Manual Handling and Working at Height, with the ability to apply safe working practices in line with current legislation. Current First Aid at Work certification. Portable Appliance Testing (PAT) qualification, with the ability to conduct and document inspections in accordance with safety standards. IOSH Managing Safely certificate or equivalent, demonstrating a proactive approach to maintaining a safe and legally compliant working environment. Qualification or proven competency in the safe use and handling of stage pyrotechnics. A working knowledge of the Health and Safety at Work etc. Act 1974 (HSAW), with the ability to support its practical application in a technical theatre setting. Understanding of domestic electrical installation principles, with working knowledge of relevant regulations and best practices. Certificates in BS 7909:2011 Code of Practice for Temporary Electrical Systems for Entertainment and related purposes and its implementation in live performance environments and BS 7671:2018 (IET Wiring Regulations), particularly in relation to theatre installations and temporary power systems. General understanding of building maintenance requirements and the ability to identify and report issues appropriately. Working knowledge of the BECTU/UK Theatre collective agreement, with an understanding of relevant working practices and conditions. Experience in relighting touring or transferred productions, with sensitivity to both the artistic intent and practical constraints of the receiving venue. About Us - Our values ATG Entertainment's values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation. THRIVE doing what we love (with passion and dynamism) CONNECT through every act (with collaboration and kindness) DARE to do different (with curiosity and courage) PERFORM at our best (with customer focus and ownership) Our Corporate Social Responsibility pillars Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities: Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being. Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working. Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees . click apply for full job details
Career Choices Dewis Gyrfa Ltd
Manchester, Lancashire
Portering Team Leader The Christie NHS Foundation Trust Employer: The Christie NHS Foundation Trust Location: Manchester, M20 4BX Contract Type: Permanent Hours: Full time Disability Confident: Yes Closing Date: 22/02/2026 About this job The team leader will provide supervision and guidance to staff, ensuring that engagement and communication with all staff is a priority, and be responsible for the standards of the portering department throughout the daily/evening shift. The successful applicant will work with management to review current practice and develop services, demonstrating supervisory experience leading teams in a busy environment and dealing with vulnerable patients and potentially stressful situations. Applicants should be Smart, Flexible, Reliable, show initiative in all situations, and have excellent customer service skills. Pay Fri Shift patterns: . Annual leave - 27 days plus 8 bank holidays. Duties and Responsibilities Assist the Head Porter in all aspects of the provision of the portering service. Deputise for the Head Porter out of hours and as and when required. Carry out all portering tasks and assist with administrative tasks in conjunction with the Head Porter. Assist with the production of weekly rotas for all staff. Allocate and instruct staff daily. Assist Head Porter with provision of overtime and bank staff to cover annual leave and unplanned absences such as sickness. Where appropriate and necessary assist in liaison and negotiation with other managers to resolve problems quickly, ensuring minimal disruption to patient service. Monitor service provision throughout the shift, particularly during late afternoon and early evening periods. Monitor porters' use of Teletracking software, escalating concerns or performance issues to Head Porter or Deputy Operational Services Manager. Develop, maintain, and review staff training records in accordance with current policies, booking team members on training courses as required. Ensure all training complies with trust policy, including new starter local induction and training in clinical manual handling, mortuary training, and med gas cylinder training. Carry out HS risk assessments of regular tasks and ensure reviews and amendments are disseminated to all relevant staff. Ensure on duty staff wear correct uniform, appropriate footwear, and possess the necessary ID; record any uniform issues and process requirements with line management. Undertake advanced medical gas proficiency courses and deliver subsequent training with porters, security, and IPU patient flow assistants. Liase with department heads as per the service continuity plan following a failure of TeleTracking software, manually allocating staff to transport requests. Respond to any issues or complaints during hours of work, escalating as required. Deal with issues informally before formal escalation to Head Porter or Deputy Operational Services Manager, using formal action only when necessary. Be able to respond to incidents and emergencies as they arise, ensuring essential services are maintained. Prioritise work constantly according to patient need. Follow Trust policies and procedures at all times, ensuring team members work within the guidance. Use radios, touchscreen devices, and computers as required for the role, reporting any faults promptly. Carry out return to work interviews with team members following unplanned absences. Raise DATIX reports for any incidents that may occur and action incident reports as required. Perform any other duties reasonably designated by the Head Porter or Deputy Operational Services Manager. Proud member of the Disability Confident employer scheme.
Apr 25, 2026
Full time
Portering Team Leader The Christie NHS Foundation Trust Employer: The Christie NHS Foundation Trust Location: Manchester, M20 4BX Contract Type: Permanent Hours: Full time Disability Confident: Yes Closing Date: 22/02/2026 About this job The team leader will provide supervision and guidance to staff, ensuring that engagement and communication with all staff is a priority, and be responsible for the standards of the portering department throughout the daily/evening shift. The successful applicant will work with management to review current practice and develop services, demonstrating supervisory experience leading teams in a busy environment and dealing with vulnerable patients and potentially stressful situations. Applicants should be Smart, Flexible, Reliable, show initiative in all situations, and have excellent customer service skills. Pay Fri Shift patterns: . Annual leave - 27 days plus 8 bank holidays. Duties and Responsibilities Assist the Head Porter in all aspects of the provision of the portering service. Deputise for the Head Porter out of hours and as and when required. Carry out all portering tasks and assist with administrative tasks in conjunction with the Head Porter. Assist with the production of weekly rotas for all staff. Allocate and instruct staff daily. Assist Head Porter with provision of overtime and bank staff to cover annual leave and unplanned absences such as sickness. Where appropriate and necessary assist in liaison and negotiation with other managers to resolve problems quickly, ensuring minimal disruption to patient service. Monitor service provision throughout the shift, particularly during late afternoon and early evening periods. Monitor porters' use of Teletracking software, escalating concerns or performance issues to Head Porter or Deputy Operational Services Manager. Develop, maintain, and review staff training records in accordance with current policies, booking team members on training courses as required. Ensure all training complies with trust policy, including new starter local induction and training in clinical manual handling, mortuary training, and med gas cylinder training. Carry out HS risk assessments of regular tasks and ensure reviews and amendments are disseminated to all relevant staff. Ensure on duty staff wear correct uniform, appropriate footwear, and possess the necessary ID; record any uniform issues and process requirements with line management. Undertake advanced medical gas proficiency courses and deliver subsequent training with porters, security, and IPU patient flow assistants. Liase with department heads as per the service continuity plan following a failure of TeleTracking software, manually allocating staff to transport requests. Respond to any issues or complaints during hours of work, escalating as required. Deal with issues informally before formal escalation to Head Porter or Deputy Operational Services Manager, using formal action only when necessary. Be able to respond to incidents and emergencies as they arise, ensuring essential services are maintained. Prioritise work constantly according to patient need. Follow Trust policies and procedures at all times, ensuring team members work within the guidance. Use radios, touchscreen devices, and computers as required for the role, reporting any faults promptly. Carry out return to work interviews with team members following unplanned absences. Raise DATIX reports for any incidents that may occur and action incident reports as required. Perform any other duties reasonably designated by the Head Porter or Deputy Operational Services Manager. Proud member of the Disability Confident employer scheme.
Job Description AJ Bell are looking for a Product Delivery Manager to drive our ambitious strategic plans and help transform ideas into meaningful results. The Product Delivery Manager is responsible for developing and delivering new functionality and features for the Operational and Regulatory teams. They will help create and champion the product vision, strategy and roadmap whilst ensuring that it aligns with the company vision, strategy and business goals. What does the job involve? The key responsibilities of the role are as follows: Overall responsibility for prioritising and driving the delivery of key strategic business change. Drive innovative development response to customer and business feedback, efficiency saving opportunities and ideas to differentiate AJ Bell from other retail investment providers. Developing and maintaining strong working relations with senior management across business areas and with key internal and external stakeholders. Manage the requirements planning process with the business strategy and development teams balancing the businesses key priorities and short-term incremental improvements. Managing a team of Product Owners ensuring that they maximise the value of changes delivered across the Operations, Customer Services and Regulatory channels. Own the backlog of development work for the Operational and Regulatory teams. Manage overall tracking of business benefits across the Operational and Regulatory Change portfolio. Have oversight of the prioritisation process and set high level priorities in line with strategic goals and stakeholder expectations. Alongside the Head of Operational and Regulatory Change developing and sharing best practice across the operational change and development teams. Setting goals and strategies for product/process growth and success Provide support to the development teams through testing, answering any queries and making decisions on behalf of the business where relevant. Gather insights to improve the customer experience and business processes by investigating and collating feedback. Setting goals and strategies for product/process growth and success Produce appropriate MI to support the change process. Work with the teams impacted by change to ensure that change is bedded in and that these teams are adequately supported to improve the experience for customers as well as the business teams. Supporting and enabling the business to achieve its regulatory requirements, including consumer duty. About you: Competence Change Management experience at a Senior level ideally within a Financial Services or Regulatory environment. Strong leadership and management skills; role model, acts inclusively, provides direction and clarity to own teams and wider business. Stakeholder management; builds and maintains positive relationships, including at Director level Strategic planning and delivery Highly effective communication skills, verbal and written Critical / creative thinking; effective problem-solving and decision-making skills Able to demonstrate prioritisation and effective resource management Ability to make data informed decisions Previous line management experience to a senior level Knowledge of Customer Services, Operations and Regulatory processes Knowledge & Skills Experience of multiple project delivery methodologies e.g. Agile, SDLC, SAFe Understanding the financial market and industry trends Understanding of the regulatory framework Being able to analyse data to make informed decisions Ability to motivate delivery teams Finding solutions to challenges that arise Planning long-term goals and steps to achieve them Committed to personal development Excellent communication and stakeholder management with internal and external stakeholders Numerate with good analytical skills Attention to detail About AJ Bell AJ Bell is one of the UK's fastest-growing investment platform businesses, providing award-winning solutions for everyone, from professional financial advisers to first-time investors. Today, over 723,000 customers trust us to manage more than £108.7 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026 a reflection of our supportive and collaborative culture. What we offer 26 days holiday, increasing with service + buy/sell scheme + bank holidays 8% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free onsite gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of 60% of your working time per month spent in the office. For new starters, there's an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential.
Apr 24, 2026
Full time
Job Description AJ Bell are looking for a Product Delivery Manager to drive our ambitious strategic plans and help transform ideas into meaningful results. The Product Delivery Manager is responsible for developing and delivering new functionality and features for the Operational and Regulatory teams. They will help create and champion the product vision, strategy and roadmap whilst ensuring that it aligns with the company vision, strategy and business goals. What does the job involve? The key responsibilities of the role are as follows: Overall responsibility for prioritising and driving the delivery of key strategic business change. Drive innovative development response to customer and business feedback, efficiency saving opportunities and ideas to differentiate AJ Bell from other retail investment providers. Developing and maintaining strong working relations with senior management across business areas and with key internal and external stakeholders. Manage the requirements planning process with the business strategy and development teams balancing the businesses key priorities and short-term incremental improvements. Managing a team of Product Owners ensuring that they maximise the value of changes delivered across the Operations, Customer Services and Regulatory channels. Own the backlog of development work for the Operational and Regulatory teams. Manage overall tracking of business benefits across the Operational and Regulatory Change portfolio. Have oversight of the prioritisation process and set high level priorities in line with strategic goals and stakeholder expectations. Alongside the Head of Operational and Regulatory Change developing and sharing best practice across the operational change and development teams. Setting goals and strategies for product/process growth and success Provide support to the development teams through testing, answering any queries and making decisions on behalf of the business where relevant. Gather insights to improve the customer experience and business processes by investigating and collating feedback. Setting goals and strategies for product/process growth and success Produce appropriate MI to support the change process. Work with the teams impacted by change to ensure that change is bedded in and that these teams are adequately supported to improve the experience for customers as well as the business teams. Supporting and enabling the business to achieve its regulatory requirements, including consumer duty. About you: Competence Change Management experience at a Senior level ideally within a Financial Services or Regulatory environment. Strong leadership and management skills; role model, acts inclusively, provides direction and clarity to own teams and wider business. Stakeholder management; builds and maintains positive relationships, including at Director level Strategic planning and delivery Highly effective communication skills, verbal and written Critical / creative thinking; effective problem-solving and decision-making skills Able to demonstrate prioritisation and effective resource management Ability to make data informed decisions Previous line management experience to a senior level Knowledge of Customer Services, Operations and Regulatory processes Knowledge & Skills Experience of multiple project delivery methodologies e.g. Agile, SDLC, SAFe Understanding the financial market and industry trends Understanding of the regulatory framework Being able to analyse data to make informed decisions Ability to motivate delivery teams Finding solutions to challenges that arise Planning long-term goals and steps to achieve them Committed to personal development Excellent communication and stakeholder management with internal and external stakeholders Numerate with good analytical skills Attention to detail About AJ Bell AJ Bell is one of the UK's fastest-growing investment platform businesses, providing award-winning solutions for everyone, from professional financial advisers to first-time investors. Today, over 723,000 customers trust us to manage more than £108.7 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026 a reflection of our supportive and collaborative culture. What we offer 26 days holiday, increasing with service + buy/sell scheme + bank holidays 8% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free onsite gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of 60% of your working time per month spent in the office. For new starters, there's an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential.
Visitor Experience Manager Location: Painswick, Gloucestershire (GL6 6TH) Hours: 32hrs per week (over 4 days) Salary: £32,905.60 FTE, equating to £26,324.48 pro-rata Are you a creative and people-focused leader who can turn a great visit into an unforgettable one? The location Set in the heart of the Cotswolds, Painswick Rococo Garden is the last surviving Rococo garden in England. Designed in the 1740s as a place to entertain and relax, it remains a place of beauty, surprise and escape. Today, the garden is an independent charity, which offers a unique blend of heritage, horticulture and wildlife, making it a truly special place to work and visit. Role summary We have an exciting opportunity for a Visitor Experience Manager to help make every visit to Painswick Rococo Garden warm, inspiring and memorable. You ll be an integral part of bringing our beautiful and quirky 18th-century garden to life by leading our programme of events and family trails, interpretation, customer service and presentation standards. Passionate and enthusiastic, you will deliver a high-quality visitor experience that make visitors feel more connected to the garden. With a strong commercial and community focus, you ll grow audiences and income through well-planned, profitable activity and new offers, while supporting safe, compliant day-to-day operations (including duty management and safeguarding responsibilities). You ll manage, motivate and develop the visitor experience team, and will lead the volunteer journey, ensuring the volunteer experience is varied, productive and rewarding for all involved. You ll champion excellent customer service, so every visitor feels welcome and enjoys a great day out. Please note: the role includes regular duty management on a rota basis, including weekends, bank holidays and evenings. About you If you re a people-focused leader with experience in heritage visitor operations and delivering engaging events and interpretation, we d love to hear from you. • Hands-on experience of delivering interpretation, events and visitor operations in a heritage/visitor attraction setting. • Experience of establishing and leading a culture of exceptional customer service. • Experience of running high-quality, profitable events. • Team management and leadership skills including coaching, development, motivation, and communication. • Excellent people and influencing skills, with the ability to build great relationships and work collaboratively, proactively and effectively to achieve the charity s goals. • Good understanding of different visitor audiences and the ability to draw on / develop audience insight. • Excellent organisational and communication skills: able to prioritise, work to tight timescales, and communicate clearly with a wide range of people. • Understand responsibilities in terms of health and safety, security and data protection in a visitor operations setting and how to manage and minimise risk. • Ability to manage budgets effectively to maximise income. Demonstrates a responsible attitude to available resources. • Great IT skills including with Microsoft Office. • First aid qualification (or willingness to learn). What we offer As well as working in a beautiful setting, we offer discretionary benefits including 8% employer pension contribution, free admission, 20% discount in the café and shop, simple lunch, and training and learning opportunities. How to apply Send your CV and covering letter explaining why you re interested and how you meet the requirements.
Apr 24, 2026
Full time
Visitor Experience Manager Location: Painswick, Gloucestershire (GL6 6TH) Hours: 32hrs per week (over 4 days) Salary: £32,905.60 FTE, equating to £26,324.48 pro-rata Are you a creative and people-focused leader who can turn a great visit into an unforgettable one? The location Set in the heart of the Cotswolds, Painswick Rococo Garden is the last surviving Rococo garden in England. Designed in the 1740s as a place to entertain and relax, it remains a place of beauty, surprise and escape. Today, the garden is an independent charity, which offers a unique blend of heritage, horticulture and wildlife, making it a truly special place to work and visit. Role summary We have an exciting opportunity for a Visitor Experience Manager to help make every visit to Painswick Rococo Garden warm, inspiring and memorable. You ll be an integral part of bringing our beautiful and quirky 18th-century garden to life by leading our programme of events and family trails, interpretation, customer service and presentation standards. Passionate and enthusiastic, you will deliver a high-quality visitor experience that make visitors feel more connected to the garden. With a strong commercial and community focus, you ll grow audiences and income through well-planned, profitable activity and new offers, while supporting safe, compliant day-to-day operations (including duty management and safeguarding responsibilities). You ll manage, motivate and develop the visitor experience team, and will lead the volunteer journey, ensuring the volunteer experience is varied, productive and rewarding for all involved. You ll champion excellent customer service, so every visitor feels welcome and enjoys a great day out. Please note: the role includes regular duty management on a rota basis, including weekends, bank holidays and evenings. About you If you re a people-focused leader with experience in heritage visitor operations and delivering engaging events and interpretation, we d love to hear from you. • Hands-on experience of delivering interpretation, events and visitor operations in a heritage/visitor attraction setting. • Experience of establishing and leading a culture of exceptional customer service. • Experience of running high-quality, profitable events. • Team management and leadership skills including coaching, development, motivation, and communication. • Excellent people and influencing skills, with the ability to build great relationships and work collaboratively, proactively and effectively to achieve the charity s goals. • Good understanding of different visitor audiences and the ability to draw on / develop audience insight. • Excellent organisational and communication skills: able to prioritise, work to tight timescales, and communicate clearly with a wide range of people. • Understand responsibilities in terms of health and safety, security and data protection in a visitor operations setting and how to manage and minimise risk. • Ability to manage budgets effectively to maximise income. Demonstrates a responsible attitude to available resources. • Great IT skills including with Microsoft Office. • First aid qualification (or willingness to learn). What we offer As well as working in a beautiful setting, we offer discretionary benefits including 8% employer pension contribution, free admission, 20% discount in the café and shop, simple lunch, and training and learning opportunities. How to apply Send your CV and covering letter explaining why you re interested and how you meet the requirements.
Location Accountant - NEC, Birmingham Full-Time / Permanent £36600 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. As Location Accountant, you will business partner the venues General Manager and their Heads of Department, responsible for the financial support of the largest individual contract in the region. You will perform a high-profile role, developing skills in working collaboratively with the client, and internally across functions and other stakeholders. Through effective business partnering, the role will continually improve service levels, cost effectiveness and add value to commercial activities undertaken. Key Accountabilities PURPOSE: Commercial Support Business partnering with the GM and HOD's ensuring strong commercial and operational decision making, managing financial risks and opportunities. The aim will be to support ops in delivering budgeted sales, PBIT and margin as well as delivering agreed returns for clients. Delivering pro-active financial analysis with summarised findings and recommendations to support decision making. This will involve making full use of the latest dashboards from E15 Insights and working collaboratively with them. Take responsibility for the financial controls and processes for the venue, which includes raising invoices, cash reporting, credit card reconciliation, reviewing the PO Log, event ETA's, monthly R&A process, weekly flash process and budget process. PERFORMANCE Deliver analysis of key business reporting such as dashboards, month end reports, business reviews, client reports, budgets, flash forecasts and other ad-hoc analysis to be discussed at monthly/weekly reviews. Challenging operational teams and where there is a risk to achievement, highlighting to GM and FBP. Key metrics include GP%, Labour to Sales ratio and unit margin %. Assist in training of operational teams in the use of business reporting and KPIs to understand and improve their financial performance Populating monthly balance sheet document for review, escalating key risks and opportunities to GM & FBP Be responsible along with the GM for the overseeing of the budgeting and forecasting process for the venue. Attend client finance meetings when required - reporting on their client return and dealing with any issues within the contract. Be a part of future planning and strategic decision-making process PEOPLE: Relationship Management Working effectively as part of a team - both within finance and as part of the operational team Building relationships with key finance stakeholders Support the learning of finance apprentices within the team and share knowledge/best practice Candidate Requirements: Key Skills, Knowledge & Experience Experience of business partnering non-finance professionals to support the delivery of sound financial information Part-qualified Accountant (CIMA/ACCA/ACA) preferred Experience of management accounting inclusive of accounting adjustments, producing reports/analysis to support commercial decision making Analytical and with a high level of attention to detail Accountability & resilience There are a lot of competing requirements - need to be able to balance time and achieve tight deadlines Commercially astute and quick to work through the many deadlines required back-to-back through the year Attention to detail - ensuring the results and analysis presented is accurate and meaningful Ability to adapt to changing environments & circumstances Relationship building Able to build relationships with stakeholders (in Compass and with clients, Ops and Finance) in the right way - to be able to engage, interact and challenge in a way that gets the right outcome for the business An effective communicator with the ability to communicate oral and written information concisely and logically at all levels - to both finance and non-finance people Presenting detailed information in a succinct and clear way - often to non-finance people Know the detail Be data numerate and comfortable working with data to make data driven decisions - we have moved to data warehouses and dashboards as the way to drive the business. The individual must be comfortable with this. Understand the core drivers/issues and present in a way that is succinct and appropriate for the audience Assess opportunities Desirable: Experience of SAP and E15 / Power BI as analysis and reporting tools Benefits: Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children) Aviva Digicare - Free annual healthcare check Exclusive Benefits & Wellbeing site (Perks at Work) Entertainment discounts - up to 55% off cinema tickets Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%) Travel discounts - Discounts with holiday companies such as TUI and Expedia Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards Meals on duty Vodaphone discounts Pension scheme and Life Assurance Employee Assistance Programme 23 days + BH's and additional day off for your birthday 2 days additional leave, following return from Maternity leave during first year back Competitive and supportive family benefits Day off for baby's first birthday Holiday purchase scheme On-going training & development and career pathways Professional subscriptions paid Financial wellbeing programme and preferred rates on salary finance products As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com SU UK Compass Group UK&I is committed to fostering an environment where every individual can truly be
Apr 24, 2026
Full time
Location Accountant - NEC, Birmingham Full-Time / Permanent £36600 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. As Location Accountant, you will business partner the venues General Manager and their Heads of Department, responsible for the financial support of the largest individual contract in the region. You will perform a high-profile role, developing skills in working collaboratively with the client, and internally across functions and other stakeholders. Through effective business partnering, the role will continually improve service levels, cost effectiveness and add value to commercial activities undertaken. Key Accountabilities PURPOSE: Commercial Support Business partnering with the GM and HOD's ensuring strong commercial and operational decision making, managing financial risks and opportunities. The aim will be to support ops in delivering budgeted sales, PBIT and margin as well as delivering agreed returns for clients. Delivering pro-active financial analysis with summarised findings and recommendations to support decision making. This will involve making full use of the latest dashboards from E15 Insights and working collaboratively with them. Take responsibility for the financial controls and processes for the venue, which includes raising invoices, cash reporting, credit card reconciliation, reviewing the PO Log, event ETA's, monthly R&A process, weekly flash process and budget process. PERFORMANCE Deliver analysis of key business reporting such as dashboards, month end reports, business reviews, client reports, budgets, flash forecasts and other ad-hoc analysis to be discussed at monthly/weekly reviews. Challenging operational teams and where there is a risk to achievement, highlighting to GM and FBP. Key metrics include GP%, Labour to Sales ratio and unit margin %. Assist in training of operational teams in the use of business reporting and KPIs to understand and improve their financial performance Populating monthly balance sheet document for review, escalating key risks and opportunities to GM & FBP Be responsible along with the GM for the overseeing of the budgeting and forecasting process for the venue. Attend client finance meetings when required - reporting on their client return and dealing with any issues within the contract. Be a part of future planning and strategic decision-making process PEOPLE: Relationship Management Working effectively as part of a team - both within finance and as part of the operational team Building relationships with key finance stakeholders Support the learning of finance apprentices within the team and share knowledge/best practice Candidate Requirements: Key Skills, Knowledge & Experience Experience of business partnering non-finance professionals to support the delivery of sound financial information Part-qualified Accountant (CIMA/ACCA/ACA) preferred Experience of management accounting inclusive of accounting adjustments, producing reports/analysis to support commercial decision making Analytical and with a high level of attention to detail Accountability & resilience There are a lot of competing requirements - need to be able to balance time and achieve tight deadlines Commercially astute and quick to work through the many deadlines required back-to-back through the year Attention to detail - ensuring the results and analysis presented is accurate and meaningful Ability to adapt to changing environments & circumstances Relationship building Able to build relationships with stakeholders (in Compass and with clients, Ops and Finance) in the right way - to be able to engage, interact and challenge in a way that gets the right outcome for the business An effective communicator with the ability to communicate oral and written information concisely and logically at all levels - to both finance and non-finance people Presenting detailed information in a succinct and clear way - often to non-finance people Know the detail Be data numerate and comfortable working with data to make data driven decisions - we have moved to data warehouses and dashboards as the way to drive the business. The individual must be comfortable with this. Understand the core drivers/issues and present in a way that is succinct and appropriate for the audience Assess opportunities Desirable: Experience of SAP and E15 / Power BI as analysis and reporting tools Benefits: Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children) Aviva Digicare - Free annual healthcare check Exclusive Benefits & Wellbeing site (Perks at Work) Entertainment discounts - up to 55% off cinema tickets Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%) Travel discounts - Discounts with holiday companies such as TUI and Expedia Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards Meals on duty Vodaphone discounts Pension scheme and Life Assurance Employee Assistance Programme 23 days + BH's and additional day off for your birthday 2 days additional leave, following return from Maternity leave during first year back Competitive and supportive family benefits Day off for baby's first birthday Holiday purchase scheme On-going training & development and career pathways Professional subscriptions paid Financial wellbeing programme and preferred rates on salary finance products As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com SU UK Compass Group UK&I is committed to fostering an environment where every individual can truly be
Job Description The Head of Operational and Regulatory Change will be responsible for ensuring that change and process improvements are resourced, analysed, risk managed and delivered successfully on time, within budget and to a consistently high quality - working with the operational product, development, testing, implementation, and business teams through to live. The role will be responsible for business analysis and execution and project management working in conjunction with the Product Delivery Manager and key stakeholders in relation to the prioritisation of changes. The successful candidate will have experience in the change profession operating at a senior level, managing change teams such as business analysis, delivery teams and project management teams and with a proven track record of successfully delivering change of all scale from small change to large initiatives. Evidence of the ability to influence and to develop strong relationships at all levels is key, as is the need for excellent communication skills. What does the job involve? Own and maintain the governance model and process for Business Analysis and Project Management. Manage a team of project managers and change managers in Operational Change to effectively deliver change in a consistent and robust manner. Leading and engaging the Analysis teams to deliver a portfolio of change and process improvement in line with agreed timescales, costs, and quality. Developing and maintaining strong working relations with senior management across business areas and with key internal and external stakeholders. Championing and fostering a culture of continuous improvement across the Business Analysis and project management teams, focusing on operational efficiency through operational change. Engage and collaborate with business teams ensuring change is captured and fed into the change process. Ensuring the Operational and Regulatory change function continuously improves business resilience and efficiency, delivering improved service and/or reducing costs for customers & advisers. Leading the analysis for large and ad hoc projects/initiatives through to successful implementation Alongside the Product Delivery Manager maintaining and driving the 'book of work' for Operational Change; to monitor and track change, drive change and escalate issues where appropriate. Produce appropriate MI to support the change process. Preparing, agreeing, and managing project / team budgets. In conjunction with the Head of Customer Operations and Product Delivery Manager; developing and implementing strategic people plans for the Business Analysis and Project Management teams, to include recruitment, performance management, training and development, succession planning and staff engagement, to build and support a high performing team, Maintaining a detailed knowledge of industry developments, including legislative change, current best practice, and relevant contacts within the industry. Supporting and enabling the business to achieve its regulatory requirements, including consumer duty. Competence Experience at a senior level in operational change or business change roles Strong leadership and management skills; role model, acts inclusively, provides direction and clarity to own teams and wider business People management - engages and motivate teams to analysis teams work collaboratively and meet stretching goals. Actively seeks to improve others by providing constructive feedback, coaching, and mentoring Stakeholder management; builds and maintains positive relationships, including at Director level Strategic planning and delivery Sharing / adopting common practices across the Operational Change team Customer focused Project management (large and small) Highly effective communication skills, verbal and written Critical / creative thinking; effective problem-solving and decision-making skills Operational resilience and business continuity Technology and Operational risk Knowledge of the platform business, including CASS Knowledge & skills Experience of multiple project delivery methodologies e.g. Agile, SDLC, SAFe Experience of delivering in a financially regulated environment desirable Financial services industry knowledge, e.g. pensions, investments and stockbroking, would be desirable Strong verbal and written communication skills Ability to build and manage effective relationships Good business/commercial knowledge Analytical skills/problem solving Planning and organisational skills High attention to detail About AJ Bell AJ Bell is one of the UK's fastest-growing investment platform businesses, providing award-winning solutions for everyone, from professional financial advisers to first-time investors. Today, over 723,000 customers trust us to manage more than £108.7 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026 a reflection of our supportive and collaborative culture. What we offer 28 days holiday, increasing with service + buy/sell scheme + bank holidays 8% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free onsite gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of 60% of your working time per month spent in the office. For new starters, there's an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential.
Apr 24, 2026
Full time
Job Description The Head of Operational and Regulatory Change will be responsible for ensuring that change and process improvements are resourced, analysed, risk managed and delivered successfully on time, within budget and to a consistently high quality - working with the operational product, development, testing, implementation, and business teams through to live. The role will be responsible for business analysis and execution and project management working in conjunction with the Product Delivery Manager and key stakeholders in relation to the prioritisation of changes. The successful candidate will have experience in the change profession operating at a senior level, managing change teams such as business analysis, delivery teams and project management teams and with a proven track record of successfully delivering change of all scale from small change to large initiatives. Evidence of the ability to influence and to develop strong relationships at all levels is key, as is the need for excellent communication skills. What does the job involve? Own and maintain the governance model and process for Business Analysis and Project Management. Manage a team of project managers and change managers in Operational Change to effectively deliver change in a consistent and robust manner. Leading and engaging the Analysis teams to deliver a portfolio of change and process improvement in line with agreed timescales, costs, and quality. Developing and maintaining strong working relations with senior management across business areas and with key internal and external stakeholders. Championing and fostering a culture of continuous improvement across the Business Analysis and project management teams, focusing on operational efficiency through operational change. Engage and collaborate with business teams ensuring change is captured and fed into the change process. Ensuring the Operational and Regulatory change function continuously improves business resilience and efficiency, delivering improved service and/or reducing costs for customers & advisers. Leading the analysis for large and ad hoc projects/initiatives through to successful implementation Alongside the Product Delivery Manager maintaining and driving the 'book of work' for Operational Change; to monitor and track change, drive change and escalate issues where appropriate. Produce appropriate MI to support the change process. Preparing, agreeing, and managing project / team budgets. In conjunction with the Head of Customer Operations and Product Delivery Manager; developing and implementing strategic people plans for the Business Analysis and Project Management teams, to include recruitment, performance management, training and development, succession planning and staff engagement, to build and support a high performing team, Maintaining a detailed knowledge of industry developments, including legislative change, current best practice, and relevant contacts within the industry. Supporting and enabling the business to achieve its regulatory requirements, including consumer duty. Competence Experience at a senior level in operational change or business change roles Strong leadership and management skills; role model, acts inclusively, provides direction and clarity to own teams and wider business People management - engages and motivate teams to analysis teams work collaboratively and meet stretching goals. Actively seeks to improve others by providing constructive feedback, coaching, and mentoring Stakeholder management; builds and maintains positive relationships, including at Director level Strategic planning and delivery Sharing / adopting common practices across the Operational Change team Customer focused Project management (large and small) Highly effective communication skills, verbal and written Critical / creative thinking; effective problem-solving and decision-making skills Operational resilience and business continuity Technology and Operational risk Knowledge of the platform business, including CASS Knowledge & skills Experience of multiple project delivery methodologies e.g. Agile, SDLC, SAFe Experience of delivering in a financially regulated environment desirable Financial services industry knowledge, e.g. pensions, investments and stockbroking, would be desirable Strong verbal and written communication skills Ability to build and manage effective relationships Good business/commercial knowledge Analytical skills/problem solving Planning and organisational skills High attention to detail About AJ Bell AJ Bell is one of the UK's fastest-growing investment platform businesses, providing award-winning solutions for everyone, from professional financial advisers to first-time investors. Today, over 723,000 customers trust us to manage more than £108.7 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026 a reflection of our supportive and collaborative culture. What we offer 28 days holiday, increasing with service + buy/sell scheme + bank holidays 8% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free onsite gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of 60% of your working time per month spent in the office. For new starters, there's an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential.
Overview Are you a pensions administration professional and ready to drive meaningful change and champion operational excellence? We're looking for a Senior Business Improvement Analyst to join our Pension Operations team. This is an exciting opportunity to play a key role in shaping the future of our UK pension administration business by delivering initiatives that enhance efficiency, improve processes, and create a robust operating model. This role offers a chance to take the next step in your career and make a real impact. How you'll make an impact Support Operational Improvements: Maintain and enhance processes and communications, ensuring alignment with stakeholders and strategic priorities. Drive Transformation: Represent and advocate for operations teams during business transformation projects, ensuring their voice is heard. Support New Business Initiatives: Play a key role in due diligence, contracting, and ensuring a smooth transition to 'go live'. Enhance Reporting and Compliance: Develop internal and external reporting mechanisms, including those related to Consumer Duty and member experience measures. Optimise Offshoring Processes: Strengthen relationships with offshore teams, improve existing processes, and support the offshoring of new activities. Deliver Measurable Benefits: Ensure improvements result in increased revenue or cost reductions, contributing to the overall success of the business. About You To succeed in this role, you'll need: Experience: A seasoned professional in occupational pension scheme administration, with a strong background in transformation initiatives. Analytical Skills: A logical approach to problem solving, with the ability to use data and metrics to drive performance and efficiencies. Communication: Strong literacy skills, confidence in providing feedback, and the ability to influence internal and external stakeholders. Customer Focus: A commitment to continuous improvement and delivering exceptional customer service. Interpersonal Skills: Self motivation, the ability to work independently, and a passion for championing change. Technical Knowledge: Proficiency in Microsoft Office and pension administration systems. Desirable APMI or EPMI qualifications. Knowledge of industry developments and trends. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get; depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days. Defined contribution pension scheme, which Gallagher will also contribute to. Life insurance, which will pay 4 your basic annual salary, which you can top up to 10 . Income protection, we'll cover up to 50% of your annual income, with options to top up. Health cash plan or private medical insurance. Other benefits include: Three fully paid volunteering days per year. Employee Stock Purchase plan, offering company shares at a discount. Share incentive plan, HMRC approved, tax effective, stock purchase plan. Critical illness cover. Discounted gym membership, with over 3,000 gyms nationally. Season ticket loan. Access to a discounted voucher portal to save money on your weekly shopping or next big purchase. Emergency back up family care. And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities; if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, colour, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Apr 24, 2026
Full time
Overview Are you a pensions administration professional and ready to drive meaningful change and champion operational excellence? We're looking for a Senior Business Improvement Analyst to join our Pension Operations team. This is an exciting opportunity to play a key role in shaping the future of our UK pension administration business by delivering initiatives that enhance efficiency, improve processes, and create a robust operating model. This role offers a chance to take the next step in your career and make a real impact. How you'll make an impact Support Operational Improvements: Maintain and enhance processes and communications, ensuring alignment with stakeholders and strategic priorities. Drive Transformation: Represent and advocate for operations teams during business transformation projects, ensuring their voice is heard. Support New Business Initiatives: Play a key role in due diligence, contracting, and ensuring a smooth transition to 'go live'. Enhance Reporting and Compliance: Develop internal and external reporting mechanisms, including those related to Consumer Duty and member experience measures. Optimise Offshoring Processes: Strengthen relationships with offshore teams, improve existing processes, and support the offshoring of new activities. Deliver Measurable Benefits: Ensure improvements result in increased revenue or cost reductions, contributing to the overall success of the business. About You To succeed in this role, you'll need: Experience: A seasoned professional in occupational pension scheme administration, with a strong background in transformation initiatives. Analytical Skills: A logical approach to problem solving, with the ability to use data and metrics to drive performance and efficiencies. Communication: Strong literacy skills, confidence in providing feedback, and the ability to influence internal and external stakeholders. Customer Focus: A commitment to continuous improvement and delivering exceptional customer service. Interpersonal Skills: Self motivation, the ability to work independently, and a passion for championing change. Technical Knowledge: Proficiency in Microsoft Office and pension administration systems. Desirable APMI or EPMI qualifications. Knowledge of industry developments and trends. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get; depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days. Defined contribution pension scheme, which Gallagher will also contribute to. Life insurance, which will pay 4 your basic annual salary, which you can top up to 10 . Income protection, we'll cover up to 50% of your annual income, with options to top up. Health cash plan or private medical insurance. Other benefits include: Three fully paid volunteering days per year. Employee Stock Purchase plan, offering company shares at a discount. Share incentive plan, HMRC approved, tax effective, stock purchase plan. Critical illness cover. Discounted gym membership, with over 3,000 gyms nationally. Season ticket loan. Access to a discounted voucher portal to save money on your weekly shopping or next big purchase. Emergency back up family care. And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities; if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, colour, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Arthur J. Gallagher & Co. (AJG)
Edinburgh, Midlothian
Overview Are you a pensions administration professional and ready to drive meaningful change and champion operational excellence? We're looking for a Senior Business Improvement Analyst to join our Pension Operations team. This is an exciting opportunity to play a key role in shaping the future of our UK pension administration business by delivering initiatives that enhance efficiency, improve processes, and create a robust operating model. This role offers a chance to take the next step in your career and make a real impact. How you'll make an impact Support Operational Improvements: Maintain and enhance processes and communications, ensuring alignment with stakeholders and strategic priorities. Drive Transformation: Represent and advocate for operations teams during business transformation projects, ensuring their voice is heard. Support New Business Initiatives: Play a key role in due diligence, contracting, and ensuring a smooth transition to 'go live'. Enhance Reporting and Compliance: Develop internal and external reporting mechanisms, including those related to Consumer Duty and member experience measures. Optimise Offshoring Processes: Strengthen relationships with offshore teams, improve existing processes, and support the offshoring of new activities. Deliver Measurable Benefits: Ensure improvements result in increased revenue or cost reductions, contributing to the overall success of the business. About You To succeed in this role, you'll need: Experience: A seasoned professional in occupational pension scheme administration, with a strong background in transformation initiatives. Analytical Skills: A logical approach to problem solving, with the ability to use data and metrics to drive performance and efficiencies. Communication: Strong literacy skills, confidence in providing feedback, and the ability to influence internal and external stakeholders. Customer Focus: A commitment to continuous improvement and delivering exceptional customer service. Interpersonal Skills: Self motivation, the ability to work independently, and a passion for championing change. Technical Knowledge: Proficiency in Microsoft Office and pension administration systems. Desirable APMI or EPMI qualifications. Knowledge of industry developments and trends. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get; depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days. Defined contribution pension scheme, which Gallagher will also contribute to. Life insurance, which will pay 4 your basic annual salary, which you can top up to 10 . Income protection, we'll cover up to 50% of your annual income, with options to top up. Health cash plan or private medical insurance. Other benefits include: Three fully paid volunteering days per year. Employee Stock Purchase plan, offering company shares at a discount. Share incentive plan, HMRC approved, tax effective, stock purchase plan. Critical illness cover. Discounted gym membership, with over 3,000 gyms nationally. Season ticket loan. Access to a discounted voucher portal to save money on your weekly shopping or next big purchase. Emergency back up family care. And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities; if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, colour, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Apr 24, 2026
Full time
Overview Are you a pensions administration professional and ready to drive meaningful change and champion operational excellence? We're looking for a Senior Business Improvement Analyst to join our Pension Operations team. This is an exciting opportunity to play a key role in shaping the future of our UK pension administration business by delivering initiatives that enhance efficiency, improve processes, and create a robust operating model. This role offers a chance to take the next step in your career and make a real impact. How you'll make an impact Support Operational Improvements: Maintain and enhance processes and communications, ensuring alignment with stakeholders and strategic priorities. Drive Transformation: Represent and advocate for operations teams during business transformation projects, ensuring their voice is heard. Support New Business Initiatives: Play a key role in due diligence, contracting, and ensuring a smooth transition to 'go live'. Enhance Reporting and Compliance: Develop internal and external reporting mechanisms, including those related to Consumer Duty and member experience measures. Optimise Offshoring Processes: Strengthen relationships with offshore teams, improve existing processes, and support the offshoring of new activities. Deliver Measurable Benefits: Ensure improvements result in increased revenue or cost reductions, contributing to the overall success of the business. About You To succeed in this role, you'll need: Experience: A seasoned professional in occupational pension scheme administration, with a strong background in transformation initiatives. Analytical Skills: A logical approach to problem solving, with the ability to use data and metrics to drive performance and efficiencies. Communication: Strong literacy skills, confidence in providing feedback, and the ability to influence internal and external stakeholders. Customer Focus: A commitment to continuous improvement and delivering exceptional customer service. Interpersonal Skills: Self motivation, the ability to work independently, and a passion for championing change. Technical Knowledge: Proficiency in Microsoft Office and pension administration systems. Desirable APMI or EPMI qualifications. Knowledge of industry developments and trends. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get; depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days. Defined contribution pension scheme, which Gallagher will also contribute to. Life insurance, which will pay 4 your basic annual salary, which you can top up to 10 . Income protection, we'll cover up to 50% of your annual income, with options to top up. Health cash plan or private medical insurance. Other benefits include: Three fully paid volunteering days per year. Employee Stock Purchase plan, offering company shares at a discount. Share incentive plan, HMRC approved, tax effective, stock purchase plan. Critical illness cover. Discounted gym membership, with over 3,000 gyms nationally. Season ticket loan. Access to a discounted voucher portal to save money on your weekly shopping or next big purchase. Emergency back up family care. And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities; if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, colour, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
It's knowing you have everything in place to deliver an outstanding visitor experience. Our Visitor Operations team help hundreds of thousands of visitors from around the world enjoy the magnificent buildings and works of art at Buckingham Palace. At the heart of this enthusiastic and dedicated team, you'll support the Head of Visitor Operations to deliver on the operational elements of the visitor experience. Key responsibilities: Taking ownership of the summer temporary build programme, you'll act as the main point of contact for contractors and work closely with temporary build teams, architects and Property colleagues to oversee the build of temporary structures to support operational changes, ensuring public areas, signage and temporary equipment are well designed and fit for purpose. You'll coordinate adaptations to visitor routes and operational procedures to support the Buckingham Palace Reservicing Programme, all while ensuring public access continues safely and smoothly. You'll raise purchase orders, manage budgets and deliver projects on time through effective collaboration with internal teams and external partners. You'll act as a Duty Manager during the Summer Opening, overseeing daily operations across the State Rooms and Gardens to ensure exceptional visitor care, safety, and a smooth running of the site. You'll support the Head of Visitor Operations by helping to manage visitor security infrastructure across London sites, liaising with Security, Police and Government colleagues to ensure risks are well controlled. Overseeing the provision of signage and wayfinding, you'll ensure all London sites remain clear, accessible and aligned with brand guidelines, developing or replacing signage as required. You'll manage relationships with designers and production contractors, maintaining strong supplier partnerships and ensuring services are delivered to the highest standard. And you'll take responsibility for departmental equipment and temporary building assets, managing procurement, maintenance and lifecycle planning throughout the year. Please note: Once successful, this role will be referred to as "Operations & Project Manager" internally. Essential Criteria You'll bring proven experience coordinating and delivering complex projects, working confidently with multiple suppliers and contractors to keep everything on track, on time and on budget. Highly organised and calm under pressure, you'll balance short and long term priorities with ease, always maintaining exceptional attention to detail. A clear and engaging communicator, you'll quickly build strong working relationships with a wide range of people and adapt your style to suit the situation. Practical and proactive, you'll use sound judgement to make decisions independently, knowing when to escalate and when to take the lead. Collaborative by nature, you'll manage diverse stakeholder needs with professionalism, contributing positively to team culture and building strong partnerships across departments. With confident leadership skills, you'll enjoy motivating and supporting others, helping teams perform at their best. You'll be adept at identifying and mitigating risk, particularly in relation to security and Health & Safety, ensuring safe and compliant operations at all times. Resilient and empathetic, you'll thrive in a fast paced environment, staying patient and composed even during challenging moments. Digitally confident, you'll have excellent written and numerical skills, alongside strong working knowledge of MS Office. What we offer: We know that to deliver our best work; we need to feel at our best. That's why at the Royal Household we offer a generous benefits package designed to support your wellbeing and life priorities. Enjoy 25 days annual leave, rising to 30 days (plus bank holidays) dependent on the length of time you have worked for us. Our excellent non-contributory pension plan (we'll contribute 15% and you can contribute more if you wish) is highly valued by our employees, as is complimentary lunch on-site to keep you fuelled throughout the day. We also offer a range of leave options to support your life priorities, such as parental pay and leave and volunteering days, as well as benefits to support your physical and mental wellbeing. Other perks include 20% off at our Royal Collection Trust Shops and complimentary admission tickets across all our locations, along with many more exclusive employee discounts.
Apr 24, 2026
Full time
It's knowing you have everything in place to deliver an outstanding visitor experience. Our Visitor Operations team help hundreds of thousands of visitors from around the world enjoy the magnificent buildings and works of art at Buckingham Palace. At the heart of this enthusiastic and dedicated team, you'll support the Head of Visitor Operations to deliver on the operational elements of the visitor experience. Key responsibilities: Taking ownership of the summer temporary build programme, you'll act as the main point of contact for contractors and work closely with temporary build teams, architects and Property colleagues to oversee the build of temporary structures to support operational changes, ensuring public areas, signage and temporary equipment are well designed and fit for purpose. You'll coordinate adaptations to visitor routes and operational procedures to support the Buckingham Palace Reservicing Programme, all while ensuring public access continues safely and smoothly. You'll raise purchase orders, manage budgets and deliver projects on time through effective collaboration with internal teams and external partners. You'll act as a Duty Manager during the Summer Opening, overseeing daily operations across the State Rooms and Gardens to ensure exceptional visitor care, safety, and a smooth running of the site. You'll support the Head of Visitor Operations by helping to manage visitor security infrastructure across London sites, liaising with Security, Police and Government colleagues to ensure risks are well controlled. Overseeing the provision of signage and wayfinding, you'll ensure all London sites remain clear, accessible and aligned with brand guidelines, developing or replacing signage as required. You'll manage relationships with designers and production contractors, maintaining strong supplier partnerships and ensuring services are delivered to the highest standard. And you'll take responsibility for departmental equipment and temporary building assets, managing procurement, maintenance and lifecycle planning throughout the year. Please note: Once successful, this role will be referred to as "Operations & Project Manager" internally. Essential Criteria You'll bring proven experience coordinating and delivering complex projects, working confidently with multiple suppliers and contractors to keep everything on track, on time and on budget. Highly organised and calm under pressure, you'll balance short and long term priorities with ease, always maintaining exceptional attention to detail. A clear and engaging communicator, you'll quickly build strong working relationships with a wide range of people and adapt your style to suit the situation. Practical and proactive, you'll use sound judgement to make decisions independently, knowing when to escalate and when to take the lead. Collaborative by nature, you'll manage diverse stakeholder needs with professionalism, contributing positively to team culture and building strong partnerships across departments. With confident leadership skills, you'll enjoy motivating and supporting others, helping teams perform at their best. You'll be adept at identifying and mitigating risk, particularly in relation to security and Health & Safety, ensuring safe and compliant operations at all times. Resilient and empathetic, you'll thrive in a fast paced environment, staying patient and composed even during challenging moments. Digitally confident, you'll have excellent written and numerical skills, alongside strong working knowledge of MS Office. What we offer: We know that to deliver our best work; we need to feel at our best. That's why at the Royal Household we offer a generous benefits package designed to support your wellbeing and life priorities. Enjoy 25 days annual leave, rising to 30 days (plus bank holidays) dependent on the length of time you have worked for us. Our excellent non-contributory pension plan (we'll contribute 15% and you can contribute more if you wish) is highly valued by our employees, as is complimentary lunch on-site to keep you fuelled throughout the day. We also offer a range of leave options to support your life priorities, such as parental pay and leave and volunteering days, as well as benefits to support your physical and mental wellbeing. Other perks include 20% off at our Royal Collection Trust Shops and complimentary admission tickets across all our locations, along with many more exclusive employee discounts.
Arthur J. Gallagher & Co. (AJG)
Manchester, Lancashire
Overview Are you a pensions administration professional and ready to drive meaningful change and champion operational excellence? We're looking for a Senior Business Improvement Analyst to join our Pension Operations team. This is an exciting opportunity to play a key role in shaping the future of our UK pension administration business by delivering initiatives that enhance efficiency, improve processes, and create a robust operating model. This role offers a chance to take the next step in your career and make a real impact. How you'll make an impact Support Operational Improvements: Maintain and enhance processes and communications, ensuring alignment with stakeholders and strategic priorities. Drive Transformation: Represent and advocate for operations teams during business transformation projects, ensuring their voice is heard. Support New Business Initiatives: Play a key role in due diligence, contracting, and ensuring a smooth transition to 'go live'. Enhance Reporting and Compliance: Develop internal and external reporting mechanisms, including those related to Consumer Duty and member experience measures. Optimise Offshoring Processes: Strengthen relationships with offshore teams, improve existing processes, and support the offshoring of new activities. Deliver Measurable Benefits: Ensure improvements result in increased revenue or cost reductions, contributing to the overall success of the business. About You To succeed in this role, you'll need: Experience: A seasoned professional in occupational pension scheme administration, with a strong background in transformation initiatives. Analytical Skills: A logical approach to problem solving, with the ability to use data and metrics to drive performance and efficiencies. Communication: Strong literacy skills, confidence in providing feedback, and the ability to influence internal and external stakeholders. Customer Focus: A commitment to continuous improvement and delivering exceptional customer service. Interpersonal Skills: Self motivation, the ability to work independently, and a passion for championing change. Technical Knowledge: Proficiency in Microsoft Office and pension administration systems. Desirable APMI or EPMI qualifications. Knowledge of industry developments and trends. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get; depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days. Defined contribution pension scheme, which Gallagher will also contribute to. Life insurance, which will pay 4 your basic annual salary, which you can top up to 10 . Income protection, we'll cover up to 50% of your annual income, with options to top up. Health cash plan or private medical insurance. Other benefits include: Three fully paid volunteering days per year. Employee Stock Purchase plan, offering company shares at a discount. Share incentive plan, HMRC approved, tax effective, stock purchase plan. Critical illness cover. Discounted gym membership, with over 3,000 gyms nationally. Season ticket loan. Access to a discounted voucher portal to save money on your weekly shopping or next big purchase. Emergency back up family care. And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities; if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, colour, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Apr 24, 2026
Full time
Overview Are you a pensions administration professional and ready to drive meaningful change and champion operational excellence? We're looking for a Senior Business Improvement Analyst to join our Pension Operations team. This is an exciting opportunity to play a key role in shaping the future of our UK pension administration business by delivering initiatives that enhance efficiency, improve processes, and create a robust operating model. This role offers a chance to take the next step in your career and make a real impact. How you'll make an impact Support Operational Improvements: Maintain and enhance processes and communications, ensuring alignment with stakeholders and strategic priorities. Drive Transformation: Represent and advocate for operations teams during business transformation projects, ensuring their voice is heard. Support New Business Initiatives: Play a key role in due diligence, contracting, and ensuring a smooth transition to 'go live'. Enhance Reporting and Compliance: Develop internal and external reporting mechanisms, including those related to Consumer Duty and member experience measures. Optimise Offshoring Processes: Strengthen relationships with offshore teams, improve existing processes, and support the offshoring of new activities. Deliver Measurable Benefits: Ensure improvements result in increased revenue or cost reductions, contributing to the overall success of the business. About You To succeed in this role, you'll need: Experience: A seasoned professional in occupational pension scheme administration, with a strong background in transformation initiatives. Analytical Skills: A logical approach to problem solving, with the ability to use data and metrics to drive performance and efficiencies. Communication: Strong literacy skills, confidence in providing feedback, and the ability to influence internal and external stakeholders. Customer Focus: A commitment to continuous improvement and delivering exceptional customer service. Interpersonal Skills: Self motivation, the ability to work independently, and a passion for championing change. Technical Knowledge: Proficiency in Microsoft Office and pension administration systems. Desirable APMI or EPMI qualifications. Knowledge of industry developments and trends. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get; depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days. Defined contribution pension scheme, which Gallagher will also contribute to. Life insurance, which will pay 4 your basic annual salary, which you can top up to 10 . Income protection, we'll cover up to 50% of your annual income, with options to top up. Health cash plan or private medical insurance. Other benefits include: Three fully paid volunteering days per year. Employee Stock Purchase plan, offering company shares at a discount. Share incentive plan, HMRC approved, tax effective, stock purchase plan. Critical illness cover. Discounted gym membership, with over 3,000 gyms nationally. Season ticket loan. Access to a discounted voucher portal to save money on your weekly shopping or next big purchase. Emergency back up family care. And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities; if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, colour, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Arthur J. Gallagher & Co. (AJG)
Bristol, Gloucestershire
Overview Are you a pensions administration professional and ready to drive meaningful change and champion operational excellence? We're looking for a Senior Business Improvement Analyst to join our Pension Operations team. This is an exciting opportunity to play a key role in shaping the future of our UK pension administration business by delivering initiatives that enhance efficiency, improve processes, and create a robust operating model. This role offers a chance to take the next step in your career and make a real impact. How you'll make an impact Support Operational Improvements: Maintain and enhance processes and communications, ensuring alignment with stakeholders and strategic priorities. Drive Transformation: Represent and advocate for operations teams during business transformation projects, ensuring their voice is heard. Support New Business Initiatives: Play a key role in due diligence, contracting, and ensuring a smooth transition to 'go live'. Enhance Reporting and Compliance: Develop internal and external reporting mechanisms, including those related to Consumer Duty and member experience measures. Optimise Offshoring Processes: Strengthen relationships with offshore teams, improve existing processes, and support the offshoring of new activities. Deliver Measurable Benefits: Ensure improvements result in increased revenue or cost reductions, contributing to the overall success of the business. About You To succeed in this role, you'll need: Experience: A seasoned professional in occupational pension scheme administration, with a strong background in transformation initiatives. Analytical Skills: A logical approach to problem solving, with the ability to use data and metrics to drive performance and efficiencies. Communication: Strong literacy skills, confidence in providing feedback, and the ability to influence internal and external stakeholders. Customer Focus: A commitment to continuous improvement and delivering exceptional customer service. Interpersonal Skills: Self motivation, the ability to work independently, and a passion for championing change. Technical Knowledge: Proficiency in Microsoft Office and pension administration systems. Desirable APMI or EPMI qualifications. Knowledge of industry developments and trends. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get; depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days. Defined contribution pension scheme, which Gallagher will also contribute to. Life insurance, which will pay 4 your basic annual salary, which you can top up to 10 . Income protection, we'll cover up to 50% of your annual income, with options to top up. Health cash plan or private medical insurance. Other benefits include: Three fully paid volunteering days per year. Employee Stock Purchase plan, offering company shares at a discount. Share incentive plan, HMRC approved, tax effective, stock purchase plan. Critical illness cover. Discounted gym membership, with over 3,000 gyms nationally. Season ticket loan. Access to a discounted voucher portal to save money on your weekly shopping or next big purchase. Emergency back up family care. And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities; if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, colour, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Apr 24, 2026
Full time
Overview Are you a pensions administration professional and ready to drive meaningful change and champion operational excellence? We're looking for a Senior Business Improvement Analyst to join our Pension Operations team. This is an exciting opportunity to play a key role in shaping the future of our UK pension administration business by delivering initiatives that enhance efficiency, improve processes, and create a robust operating model. This role offers a chance to take the next step in your career and make a real impact. How you'll make an impact Support Operational Improvements: Maintain and enhance processes and communications, ensuring alignment with stakeholders and strategic priorities. Drive Transformation: Represent and advocate for operations teams during business transformation projects, ensuring their voice is heard. Support New Business Initiatives: Play a key role in due diligence, contracting, and ensuring a smooth transition to 'go live'. Enhance Reporting and Compliance: Develop internal and external reporting mechanisms, including those related to Consumer Duty and member experience measures. Optimise Offshoring Processes: Strengthen relationships with offshore teams, improve existing processes, and support the offshoring of new activities. Deliver Measurable Benefits: Ensure improvements result in increased revenue or cost reductions, contributing to the overall success of the business. About You To succeed in this role, you'll need: Experience: A seasoned professional in occupational pension scheme administration, with a strong background in transformation initiatives. Analytical Skills: A logical approach to problem solving, with the ability to use data and metrics to drive performance and efficiencies. Communication: Strong literacy skills, confidence in providing feedback, and the ability to influence internal and external stakeholders. Customer Focus: A commitment to continuous improvement and delivering exceptional customer service. Interpersonal Skills: Self motivation, the ability to work independently, and a passion for championing change. Technical Knowledge: Proficiency in Microsoft Office and pension administration systems. Desirable APMI or EPMI qualifications. Knowledge of industry developments and trends. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get; depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days. Defined contribution pension scheme, which Gallagher will also contribute to. Life insurance, which will pay 4 your basic annual salary, which you can top up to 10 . Income protection, we'll cover up to 50% of your annual income, with options to top up. Health cash plan or private medical insurance. Other benefits include: Three fully paid volunteering days per year. Employee Stock Purchase plan, offering company shares at a discount. Share incentive plan, HMRC approved, tax effective, stock purchase plan. Critical illness cover. Discounted gym membership, with over 3,000 gyms nationally. Season ticket loan. Access to a discounted voucher portal to save money on your weekly shopping or next big purchase. Emergency back up family care. And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities; if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, colour, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Select how often (in days) to receive an alert: Hybrid Tangle Teezer is a global brand on a simple mission: to give everyone healthier-looking hair with less breakage since 2007. Our gentle brushes are tools for every hair type-from straight to coily-and every routine, helping you go from detangling and blow-drying to styling. Our products are your daily dose of confidence, ready to take on whatever tangles life throws your way. Tangle Teezer is a proud brand within BIC World, a community of iconic and inventive brands that have created simple, joyful products for over 75 years. As part of BIC World, we're dedicated to reimagining everyday essentials in new, sustainable, and responsible ways. Our culture thrives on a "roll up your sleeves" mindset, empowering self-starters and innovators to take ownership of their careers and make a meaningful, global impact. Who are we? Helping you have healthy hair has been our manegoal since 2007. No matter your hair type - straight, curly, fine, fragile, or coily- our range of gentle brushes will leave you with healthier-looking hair and less breakage. With tools for every stroke of your routine, from massaging to detangling and blow-drying to styling, they're your daily dose of confidence. So, you can take on whatever tangles life throws your way. The Role As the Logistics Co ordinator you will be instrumental in ensuring Tangle Teezer's inbound stock purchase orders and outbound sales orders are fulfilled on time and in line with priorities set by the Operations and Sales teams. This will involve working closely with our suppliers, 3PL and clients as well as managing the operational relationship with our main freight partners to maintain a compliant import/export operation. In this role you'll get to: Process shipment bookings for regular and ad hoc global air, road, marine & courier transportation activities Work in partnership with forwarders and global distributors to plan multimodal export shipments, acting as an escalation point for Logistics Assistant to resolve issues Oversee collection scheduling for outbound orders, controlling weekly/monthly planning in alignment with 3PL requirements and distributors' needs Work closely with the Production team, vendors and forwarders to plan, process and track import shipments of inbound UK/US stock Collaborate with the Logistics Manager to ensure import/export service levels are met, forwarder KPIs reviewed and shipment/cost data is reported to the wider business Own and manage the Logistics Admin mailbox, acting as the key liaison point for Sales Administrators and Supply Chain team responding to queries on the status of export deliveries and customer non-conformances Support Logistics Manager with the review of internal/external outbound processes and identify improved ways of working Oversee Logistics PO management process and review freight/duty spend Provide proactive support to the wider business covering the impact of international trade, customs and shipping issues What we are looking for in you: A minimum of 3 years combined business experience within Logistics, Transport, Supply Chain or Import/Export Administrator roles with exposure to multimodal freight Exceptional attention to detail and ability to be agile in a fast-paced environment Good communication skills and an ability to work well under pressure within the time constraints of the order fulfilment cycle Prior knowledge of Incoterms, HS codes and import/export customs compliance to help support the global movement of Tangle Teezer goods A good understanding of rules of origin and preferential duty, including experience of working with the Chamber of Commerce network Ability to lead operational relationships with forwarders, managing KPIs, benchmarking/budget control and compliance review/reporting on a monthly basis Collaborative approach with Logistics Assistant to oversee the review and improvement of internal/external operational processes with 3PLs and forwarders Strong ERP knowledge, preferably Microsoft Dynamics Navision and highly proficient in MS Office, allowing maintenance, analysis and reporting of data We know that imposter syndrome can get in the way of meeting spectacular candidates, so please don't hesitate to apply even if you don't tick everything on the list - we'd love to hear from you! What it means to be part of Tangle Teezer: At Tangle Teezer, being part of our PAC means being Proud, Authentic, and Championing each other every day. Proud: We are passionately proud to do things differently, so we perform brilliantly-just like our hair tools. Authentic: We welcome everyone as they are, we bring our true selves to work and show up as who we want to be. Champion: We are champions of one another, our brand, and our environment. Join us and embrace these values to help create, innovate, and deliver products that people love-together. To see more about our culture and what makes us unique, The goodStuff Flexible working hours with core hours from 10am to 4pm Working 2 days in the office and 3 days from home Salary from £28,000 Performance-related bonus of 10% based on annual salary 27 days holiday, with the option to buy or sell holiday days ️ 2 volunteering days per year 10 days working from any location of your choice Flexible bank holidays-choose the standard bank holidays or swap them for dates that are more meaningful to you Enhanced family policies Medical cash plan for everyday healthcare needs Meeting-free Fridays with an early 4:00 pm finish to kickstart your weekend! Pet friendly office. Bring your furry friend to work with you! If you require a reasonable accommodation to participate in our hiring process, please let us know at any stage. Ready to join our team? Visit Careers - Tangle Teezer to submit your application. BIC World is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need. BIC World is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any team member at BIC via email, or directly to a BIC team member in any form without a valid written search agreement in place for that position will be deemed the sole property of BIC, and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or through other means.
Apr 24, 2026
Full time
Select how often (in days) to receive an alert: Hybrid Tangle Teezer is a global brand on a simple mission: to give everyone healthier-looking hair with less breakage since 2007. Our gentle brushes are tools for every hair type-from straight to coily-and every routine, helping you go from detangling and blow-drying to styling. Our products are your daily dose of confidence, ready to take on whatever tangles life throws your way. Tangle Teezer is a proud brand within BIC World, a community of iconic and inventive brands that have created simple, joyful products for over 75 years. As part of BIC World, we're dedicated to reimagining everyday essentials in new, sustainable, and responsible ways. Our culture thrives on a "roll up your sleeves" mindset, empowering self-starters and innovators to take ownership of their careers and make a meaningful, global impact. Who are we? Helping you have healthy hair has been our manegoal since 2007. No matter your hair type - straight, curly, fine, fragile, or coily- our range of gentle brushes will leave you with healthier-looking hair and less breakage. With tools for every stroke of your routine, from massaging to detangling and blow-drying to styling, they're your daily dose of confidence. So, you can take on whatever tangles life throws your way. The Role As the Logistics Co ordinator you will be instrumental in ensuring Tangle Teezer's inbound stock purchase orders and outbound sales orders are fulfilled on time and in line with priorities set by the Operations and Sales teams. This will involve working closely with our suppliers, 3PL and clients as well as managing the operational relationship with our main freight partners to maintain a compliant import/export operation. In this role you'll get to: Process shipment bookings for regular and ad hoc global air, road, marine & courier transportation activities Work in partnership with forwarders and global distributors to plan multimodal export shipments, acting as an escalation point for Logistics Assistant to resolve issues Oversee collection scheduling for outbound orders, controlling weekly/monthly planning in alignment with 3PL requirements and distributors' needs Work closely with the Production team, vendors and forwarders to plan, process and track import shipments of inbound UK/US stock Collaborate with the Logistics Manager to ensure import/export service levels are met, forwarder KPIs reviewed and shipment/cost data is reported to the wider business Own and manage the Logistics Admin mailbox, acting as the key liaison point for Sales Administrators and Supply Chain team responding to queries on the status of export deliveries and customer non-conformances Support Logistics Manager with the review of internal/external outbound processes and identify improved ways of working Oversee Logistics PO management process and review freight/duty spend Provide proactive support to the wider business covering the impact of international trade, customs and shipping issues What we are looking for in you: A minimum of 3 years combined business experience within Logistics, Transport, Supply Chain or Import/Export Administrator roles with exposure to multimodal freight Exceptional attention to detail and ability to be agile in a fast-paced environment Good communication skills and an ability to work well under pressure within the time constraints of the order fulfilment cycle Prior knowledge of Incoterms, HS codes and import/export customs compliance to help support the global movement of Tangle Teezer goods A good understanding of rules of origin and preferential duty, including experience of working with the Chamber of Commerce network Ability to lead operational relationships with forwarders, managing KPIs, benchmarking/budget control and compliance review/reporting on a monthly basis Collaborative approach with Logistics Assistant to oversee the review and improvement of internal/external operational processes with 3PLs and forwarders Strong ERP knowledge, preferably Microsoft Dynamics Navision and highly proficient in MS Office, allowing maintenance, analysis and reporting of data We know that imposter syndrome can get in the way of meeting spectacular candidates, so please don't hesitate to apply even if you don't tick everything on the list - we'd love to hear from you! What it means to be part of Tangle Teezer: At Tangle Teezer, being part of our PAC means being Proud, Authentic, and Championing each other every day. Proud: We are passionately proud to do things differently, so we perform brilliantly-just like our hair tools. Authentic: We welcome everyone as they are, we bring our true selves to work and show up as who we want to be. Champion: We are champions of one another, our brand, and our environment. Join us and embrace these values to help create, innovate, and deliver products that people love-together. To see more about our culture and what makes us unique, The goodStuff Flexible working hours with core hours from 10am to 4pm Working 2 days in the office and 3 days from home Salary from £28,000 Performance-related bonus of 10% based on annual salary 27 days holiday, with the option to buy or sell holiday days ️ 2 volunteering days per year 10 days working from any location of your choice Flexible bank holidays-choose the standard bank holidays or swap them for dates that are more meaningful to you Enhanced family policies Medical cash plan for everyday healthcare needs Meeting-free Fridays with an early 4:00 pm finish to kickstart your weekend! Pet friendly office. Bring your furry friend to work with you! If you require a reasonable accommodation to participate in our hiring process, please let us know at any stage. Ready to join our team? Visit Careers - Tangle Teezer to submit your application. BIC World is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need. BIC World is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any team member at BIC via email, or directly to a BIC team member in any form without a valid written search agreement in place for that position will be deemed the sole property of BIC, and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or through other means.
Head of Health, Safety and Business Continuity Salary £52,968 - £61,405 The Sheffield College is a thriving further and higher education community, empowering around 13,000 learners each year to achieve their goals. Driven by our mission to transform lives through learning, we foster an inclusive environment recognised through our 2026 Investors in Diversity Gold award and 3rd place ranking in the National Centre for Diversity s 2025 Top 100 Most Inclusive UK Employers. Role Purpose: The Sheffield College is a large, vibrant and diverse further education college and we are proud of how the college contributes to transforming lives through learning by meeting local skills needs. As Head of Health, Safety and Business Continuity at The Sheffield College, you will be responsible for maintaining, embedding, and continuously improving our health and safety culture across all College sites. You will ensure our staff, students, and stakeholders operate in a safe, compliant environment, while managing robust business continuity plans that keep the College prepared and resilient. You will act as the College's competent person for Health and Safety, providing expert advice, assurance and management information to the Executive Director People and the Executive Leadership Team, ensuring ongoing compliance with all relevant legislation and standards. Key Objectives: The current key objectives for the role are: Manage the ongoing implementation, communication and review of the College's Health and Safety and Wellbeing strategies to ensure a safe and secure environment for all stakeholders. Manage the implementation, communication and review of the College's Business Continuity and Disaster Recovery plans to ensure the College's ability to respond effectively to major incidents. Act as the competent person for Health and Safety under the Management of Health and Safety at Work Regulations 1999, providing expert advice and management information to the Executive Director People and the Executive Leadership Team. Ensure ongoing compliance with relevant legislation and standards, including the Health and Safety at Work Act, providing timely assurance to the Executive Director People. As a member of the College Senior Leadership Team, work with colleagues to further embed a culture of health and safety throughout the College, engaging all staff and stakeholders. Main Responsibilities: As a member of the Senior Leadership Team (SLT), this post will contribute to the SLT's common goals. To achieve these specific duties, include, but are not limited to: Leadership Maintain and develop effective consultation and communication systems for Health and Safety to meet statutory, legislative, and internal policy requirements. Act as the College's competent person for Health and Safety, providing expert guidance and assurance to the Executive Director People and the wider Leadership Team. Review and advise on Health and Safety policies and procedures, ensuring compliance with legislative requirements. Maintain and continuously improve the Health and Safety Management System to meet legislative requirements. Lead investigations into accidents, incidents, and near-miss events, embedding a lessons-learned and preventative culture across the College. Maintain and update the Business Risk Register in relation to Health, Safety, Welfare, and Business Continuity. Support the implementation of the College's employee well-being strategy in collaboration with the People team, aligned with the College's goals. Promote and embed wellbeing principles within the College culture, with an emphasis on work-life balance and resilience. Operations Conduct regular audits to ensure Health and Safety compliance and provide recommendations for improvement. Support departments in hazard analysis and risk management activities, enhancing organisational safety. Advise and support teams on statutory compliance, including Asbestos Management Plans, Legionella Risk Assessments, COSHH records, and statutory planned preventative maintenance (PPM). Ensure compliance with accident, incident, and near-miss reporting requirements, supporting effective resolutions. Advise on Health, Safety, and Wellbeing aspects of College projects and collaborate with departments on safe operations. Provide staff advice, induction, training, and CPD opportunities within the H&S team and across the College. Support the safe operation of trips and visits across The Sheffield College. Reporting Manage Health and Safety reporting systems, ensuring timely and accurate reporting of incidents and near misses. Prepare and provide H&S and business continuity updates and management information for the Executive Director People to present at ELT and to the Board of Governors. Liaise with regulatory authorities on Health and Safety matters. Working with the People team, monitor and evaluate the impact of wellbeing initiatives on metrics such as absenteeism, satisfaction, and productivity. Analyse employee well-being and medical support data to identify trends and gaps. Lead the Sheffield College Business Continuity Group. Manage the Sheffield College Health and Safety Alert system. Other Duties Maintain up-to-date knowledge of developments within own areas of responsibility to develop best practice, provide professional advice, and ensure the College complies with relevant legislation and legal duties. Collaborate with external organisations and participate in health and safety forums to share best practices and stay updated on industry standards. From time to time these responsibilities may be reviewed so that they evolve as part of the college's strategic growth and success. You may also be required to take on other tasks related to the job to support the College in the delivery of its strategic aims, without changing the role's main purpose. People Management and Cross College Responsibilities You will directly line-manage the following posts: Key staff within the Health and Safety department You will be part of the College's Senior Leadership Team and will need to work collaboratively with members of those teams across the College to deliver the College's strategy and objectives. You will be required to participate in/lead cross-college teams and working groups on key projects. You will attend relevant internal committees and groups. This could include preparing and presenting papers as required. You will support and lead people management processes within and external to your area including but not limited to grievances, disciplinaries, performance management, flexible working and absence management. You will act as a role model to colleagues, ensuring that the responsibilities of the post are carried out in line with the College's FREDIE+ values and behaviours. Student Related Responsibilities Anyone who has regular contact with children and young people in their day-to-day responsibilities must ensure they are safe. You will work with the Safeguarding Team, ensuring concerns regarding students/apprentices are shared in a timely, accurate manner. You will be involved in supporting college open days, supporting during the exam season, student enrolment and other required events. You will assume part of the Duty Manager Rota; which will require you to be on campus and available to support in an emergency. This will include being available and responsive to help in difficult situations. Other Responsibilities All staff have a responsibility to ensure that the college provides a safe and sustainable environment for students, staff and visitors. You will support this by: Understanding and undertaking the specific responsibilities for their role as documented within the Health and Safety Policy and Procedures. Ensure compliance with Data Protection Regulation. Ensure that environmental sustainability is a key consideration in the actions we take, working towards the college's environmental strategy and net zero ambition. What we can offer you As the successful candidate, you will be offered a salary of between £52,968 - £61,405 per annum based upon a combination of the skills, knowledge and experience that you can bring to the role. Alongside your salary, your pension is one of the most valuable benefits of joining the College. The Local Government Pension Scheme (LGPS), administered locally by SYPA, provides financial security in retirement and support for your loved ones. Our Full Benefits Package SYPA with a generous employer contribution of 18.6% Annual leave - 30 Days (222 hours) + 8 Bank Holidays (59.2 hours)- this includes a discretionary Christmas closure period Health and wellbeing, we offer Employee assistance programme through Bupa Occupational Health through PAM Free eye tests for VDU users Free parking is available at the majority of our campuses Hybrid and flexible working opportunities Continuous professional development opportunities A people focused working culture where you can grow and thrive . click apply for full job details
Apr 24, 2026
Full time
Head of Health, Safety and Business Continuity Salary £52,968 - £61,405 The Sheffield College is a thriving further and higher education community, empowering around 13,000 learners each year to achieve their goals. Driven by our mission to transform lives through learning, we foster an inclusive environment recognised through our 2026 Investors in Diversity Gold award and 3rd place ranking in the National Centre for Diversity s 2025 Top 100 Most Inclusive UK Employers. Role Purpose: The Sheffield College is a large, vibrant and diverse further education college and we are proud of how the college contributes to transforming lives through learning by meeting local skills needs. As Head of Health, Safety and Business Continuity at The Sheffield College, you will be responsible for maintaining, embedding, and continuously improving our health and safety culture across all College sites. You will ensure our staff, students, and stakeholders operate in a safe, compliant environment, while managing robust business continuity plans that keep the College prepared and resilient. You will act as the College's competent person for Health and Safety, providing expert advice, assurance and management information to the Executive Director People and the Executive Leadership Team, ensuring ongoing compliance with all relevant legislation and standards. Key Objectives: The current key objectives for the role are: Manage the ongoing implementation, communication and review of the College's Health and Safety and Wellbeing strategies to ensure a safe and secure environment for all stakeholders. Manage the implementation, communication and review of the College's Business Continuity and Disaster Recovery plans to ensure the College's ability to respond effectively to major incidents. Act as the competent person for Health and Safety under the Management of Health and Safety at Work Regulations 1999, providing expert advice and management information to the Executive Director People and the Executive Leadership Team. Ensure ongoing compliance with relevant legislation and standards, including the Health and Safety at Work Act, providing timely assurance to the Executive Director People. As a member of the College Senior Leadership Team, work with colleagues to further embed a culture of health and safety throughout the College, engaging all staff and stakeholders. Main Responsibilities: As a member of the Senior Leadership Team (SLT), this post will contribute to the SLT's common goals. To achieve these specific duties, include, but are not limited to: Leadership Maintain and develop effective consultation and communication systems for Health and Safety to meet statutory, legislative, and internal policy requirements. Act as the College's competent person for Health and Safety, providing expert guidance and assurance to the Executive Director People and the wider Leadership Team. Review and advise on Health and Safety policies and procedures, ensuring compliance with legislative requirements. Maintain and continuously improve the Health and Safety Management System to meet legislative requirements. Lead investigations into accidents, incidents, and near-miss events, embedding a lessons-learned and preventative culture across the College. Maintain and update the Business Risk Register in relation to Health, Safety, Welfare, and Business Continuity. Support the implementation of the College's employee well-being strategy in collaboration with the People team, aligned with the College's goals. Promote and embed wellbeing principles within the College culture, with an emphasis on work-life balance and resilience. Operations Conduct regular audits to ensure Health and Safety compliance and provide recommendations for improvement. Support departments in hazard analysis and risk management activities, enhancing organisational safety. Advise and support teams on statutory compliance, including Asbestos Management Plans, Legionella Risk Assessments, COSHH records, and statutory planned preventative maintenance (PPM). Ensure compliance with accident, incident, and near-miss reporting requirements, supporting effective resolutions. Advise on Health, Safety, and Wellbeing aspects of College projects and collaborate with departments on safe operations. Provide staff advice, induction, training, and CPD opportunities within the H&S team and across the College. Support the safe operation of trips and visits across The Sheffield College. Reporting Manage Health and Safety reporting systems, ensuring timely and accurate reporting of incidents and near misses. Prepare and provide H&S and business continuity updates and management information for the Executive Director People to present at ELT and to the Board of Governors. Liaise with regulatory authorities on Health and Safety matters. Working with the People team, monitor and evaluate the impact of wellbeing initiatives on metrics such as absenteeism, satisfaction, and productivity. Analyse employee well-being and medical support data to identify trends and gaps. Lead the Sheffield College Business Continuity Group. Manage the Sheffield College Health and Safety Alert system. Other Duties Maintain up-to-date knowledge of developments within own areas of responsibility to develop best practice, provide professional advice, and ensure the College complies with relevant legislation and legal duties. Collaborate with external organisations and participate in health and safety forums to share best practices and stay updated on industry standards. From time to time these responsibilities may be reviewed so that they evolve as part of the college's strategic growth and success. You may also be required to take on other tasks related to the job to support the College in the delivery of its strategic aims, without changing the role's main purpose. People Management and Cross College Responsibilities You will directly line-manage the following posts: Key staff within the Health and Safety department You will be part of the College's Senior Leadership Team and will need to work collaboratively with members of those teams across the College to deliver the College's strategy and objectives. You will be required to participate in/lead cross-college teams and working groups on key projects. You will attend relevant internal committees and groups. This could include preparing and presenting papers as required. You will support and lead people management processes within and external to your area including but not limited to grievances, disciplinaries, performance management, flexible working and absence management. You will act as a role model to colleagues, ensuring that the responsibilities of the post are carried out in line with the College's FREDIE+ values and behaviours. Student Related Responsibilities Anyone who has regular contact with children and young people in their day-to-day responsibilities must ensure they are safe. You will work with the Safeguarding Team, ensuring concerns regarding students/apprentices are shared in a timely, accurate manner. You will be involved in supporting college open days, supporting during the exam season, student enrolment and other required events. You will assume part of the Duty Manager Rota; which will require you to be on campus and available to support in an emergency. This will include being available and responsive to help in difficult situations. Other Responsibilities All staff have a responsibility to ensure that the college provides a safe and sustainable environment for students, staff and visitors. You will support this by: Understanding and undertaking the specific responsibilities for their role as documented within the Health and Safety Policy and Procedures. Ensure compliance with Data Protection Regulation. Ensure that environmental sustainability is a key consideration in the actions we take, working towards the college's environmental strategy and net zero ambition. What we can offer you As the successful candidate, you will be offered a salary of between £52,968 - £61,405 per annum based upon a combination of the skills, knowledge and experience that you can bring to the role. Alongside your salary, your pension is one of the most valuable benefits of joining the College. The Local Government Pension Scheme (LGPS), administered locally by SYPA, provides financial security in retirement and support for your loved ones. Our Full Benefits Package SYPA with a generous employer contribution of 18.6% Annual leave - 30 Days (222 hours) + 8 Bank Holidays (59.2 hours)- this includes a discretionary Christmas closure period Health and wellbeing, we offer Employee assistance programme through Bupa Occupational Health through PAM Free eye tests for VDU users Free parking is available at the majority of our campuses Hybrid and flexible working opportunities Continuous professional development opportunities A people focused working culture where you can grow and thrive . click apply for full job details
Salary: 45,668 - 51,393 per annum Hours: Monday to Friday - 9am to 5pm - 37.5 hours Right Search Recruitment is on the lookout for a Ward Manager to join a newly established low secure mental health hospital in the scenic Lickey Hills, Birmingham. Located just 10 miles southwest of Birmingham City Centre, this esteemed nationwide provider offers an exciting opportunity to be part of a pioneering service in its early stages. The service facility boasts a comprehensive range of services with 33 beds across three specialised wards: 10-bed female PICU unit 13-bed mixed-gender acute service A specialist private acute ward catering to both men and women In addition to their exceptional inpatient care, they offer an expansive Outpatient department and state-of-the-art regional conference facilities. As a Ward Manager here you will hold the following skills/qualifies: RMN/RNLD qualified Experience of investigations, complaints and report writing Mentorship experience with student nurses Experienced in recruitment and retention A visible role model and leader Excellent communicator with demonstratable leadership experience As a Ward Manager here you will join a strong senior management team with excellent longevity within the group; this is the perfect opportunity to join an innovative, results driven team! Benefits for the role of Ward Manager are listed below: Excellent salary Free on-site parking Free meals on duty 25 days annual leave plus bank holidays Birthday Holiday - Your Birthday as an extra days annual leave Enhanced maternity pay Contributory pension scheme Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and private healthcare Access to development opportunities Sponsorship of professional qualifications Leadership & management development Long service awards Refer a friend bonuses Fully funded DBS Fully funded NMC registration Management and Leadership development opportunities If you wish to be considered for this role please APPLY today with your most up to date CV.
Apr 24, 2026
Full time
Salary: 45,668 - 51,393 per annum Hours: Monday to Friday - 9am to 5pm - 37.5 hours Right Search Recruitment is on the lookout for a Ward Manager to join a newly established low secure mental health hospital in the scenic Lickey Hills, Birmingham. Located just 10 miles southwest of Birmingham City Centre, this esteemed nationwide provider offers an exciting opportunity to be part of a pioneering service in its early stages. The service facility boasts a comprehensive range of services with 33 beds across three specialised wards: 10-bed female PICU unit 13-bed mixed-gender acute service A specialist private acute ward catering to both men and women In addition to their exceptional inpatient care, they offer an expansive Outpatient department and state-of-the-art regional conference facilities. As a Ward Manager here you will hold the following skills/qualifies: RMN/RNLD qualified Experience of investigations, complaints and report writing Mentorship experience with student nurses Experienced in recruitment and retention A visible role model and leader Excellent communicator with demonstratable leadership experience As a Ward Manager here you will join a strong senior management team with excellent longevity within the group; this is the perfect opportunity to join an innovative, results driven team! Benefits for the role of Ward Manager are listed below: Excellent salary Free on-site parking Free meals on duty 25 days annual leave plus bank holidays Birthday Holiday - Your Birthday as an extra days annual leave Enhanced maternity pay Contributory pension scheme Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and private healthcare Access to development opportunities Sponsorship of professional qualifications Leadership & management development Long service awards Refer a friend bonuses Fully funded DBS Fully funded NMC registration Management and Leadership development opportunities If you wish to be considered for this role please APPLY today with your most up to date CV.
Role: Director of Operations Location: Chippenham Employer: Private Members' Golf Club Salary: £60,000 - £65,000 + Performance Bonus Platinum Recruitment is proud to support one of the region's most progressive Private Members' Clubs in their search for a Director of Operations . Following a period of substantial growth in golf operations, the Club is now seeking a commercially minded, hands-on leader to professionalise and elevate the administration, hospitality, and business functions of the estate. Working alongside the Director of Golf, you will be a key figure in safeguarding the long-term success and cultural heritage of this prestigious venue. What's in it for you? Competitive Salary: £60,000 - £65,000 per annum. Performance Bonus: Opportunity to increase earnings based on F&B growth and KPI delivery. Strategic Autonomy: Lead a thorough review of the current organisational structure and implement your own vision for excellence. Professional Environment: Work within a not-for-profit organisation dedicated to reinvesting in member facilities and service. Meals provided while on duty. What's involved? As the Director of Operations, you will have total oversight of the "non-golf" business, acting as a peer to the Director of Golf and reporting directly to the Board of Directors. Business Leadership: Accountable for the day-to-day administration and hospitality functions. You will be the primary driver of the Club's financial objectives and forward management plans. Hospitality & F&B Growth: Deliver a 25% annual growth target in F&B. You will develop a vibrant social calendar and maximise the use of the Club's event spaces for members and private conferencing. Financial Management: Work with the Finance Director to manage the £1.5m turnover. You will oversee P&L, balance sheets, cash flow reports, and ensure all "value for money" cost reductions are identified. Staff Management: Lead, mentor, and restructure the hospitality and admin teams. You will be responsible for HR compliance, payroll, and creating a high-performance service culture. Compliance & Governance: Act as the lead for Health & Safety, insurance, and legal frameworks (Companies Acts), managing relationships with auditors, bankers, and legal advisors. Sound like the role for you? This is a hands-on leadership role. We are looking for a candidate who can balance high-level commercial strategy with the ability to be present on the floor, engaging with members and driving standards. Key Requirements: Proven experience as a General Manager or Operations Director within a luxury hotel, country club, or high-end hospitality environment. Strong commercial acumen with a track record of driving F&B revenue. Experience in organisational restructuring and team development. Excellent communication skills with the ability to manage complex stakeholder relationships (Boards and Committees). Non-golf" background is welcomed; business and hospitality expertise are the primary focus. Sound like the role for you? Then we would love to hear from you! Click Apply Now and one of the team will be in touch to discuss this Director of Operations role in Wiltshire. Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to £250 per recommendation. Consultant: Natasha Seadon Job Number: 935756 / INDF&B Job Role: Director of Operations Location: Chippenham Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
Apr 23, 2026
Full time
Role: Director of Operations Location: Chippenham Employer: Private Members' Golf Club Salary: £60,000 - £65,000 + Performance Bonus Platinum Recruitment is proud to support one of the region's most progressive Private Members' Clubs in their search for a Director of Operations . Following a period of substantial growth in golf operations, the Club is now seeking a commercially minded, hands-on leader to professionalise and elevate the administration, hospitality, and business functions of the estate. Working alongside the Director of Golf, you will be a key figure in safeguarding the long-term success and cultural heritage of this prestigious venue. What's in it for you? Competitive Salary: £60,000 - £65,000 per annum. Performance Bonus: Opportunity to increase earnings based on F&B growth and KPI delivery. Strategic Autonomy: Lead a thorough review of the current organisational structure and implement your own vision for excellence. Professional Environment: Work within a not-for-profit organisation dedicated to reinvesting in member facilities and service. Meals provided while on duty. What's involved? As the Director of Operations, you will have total oversight of the "non-golf" business, acting as a peer to the Director of Golf and reporting directly to the Board of Directors. Business Leadership: Accountable for the day-to-day administration and hospitality functions. You will be the primary driver of the Club's financial objectives and forward management plans. Hospitality & F&B Growth: Deliver a 25% annual growth target in F&B. You will develop a vibrant social calendar and maximise the use of the Club's event spaces for members and private conferencing. Financial Management: Work with the Finance Director to manage the £1.5m turnover. You will oversee P&L, balance sheets, cash flow reports, and ensure all "value for money" cost reductions are identified. Staff Management: Lead, mentor, and restructure the hospitality and admin teams. You will be responsible for HR compliance, payroll, and creating a high-performance service culture. Compliance & Governance: Act as the lead for Health & Safety, insurance, and legal frameworks (Companies Acts), managing relationships with auditors, bankers, and legal advisors. Sound like the role for you? This is a hands-on leadership role. We are looking for a candidate who can balance high-level commercial strategy with the ability to be present on the floor, engaging with members and driving standards. Key Requirements: Proven experience as a General Manager or Operations Director within a luxury hotel, country club, or high-end hospitality environment. Strong commercial acumen with a track record of driving F&B revenue. Experience in organisational restructuring and team development. Excellent communication skills with the ability to manage complex stakeholder relationships (Boards and Committees). Non-golf" background is welcomed; business and hospitality expertise are the primary focus. Sound like the role for you? Then we would love to hear from you! Click Apply Now and one of the team will be in touch to discuss this Director of Operations role in Wiltshire. Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to £250 per recommendation. Consultant: Natasha Seadon Job Number: 935756 / INDF&B Job Role: Director of Operations Location: Chippenham Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
JOB TITLE: Campaign Manager CONTRACT: Permanent, Part Time(21 hours per week) Working pattern to be discussed and agreed ORGANISATION: Royal Life Saving Society UK (RLSS UK) DEPARTMENT: Income Generation and Engagement LOCATION: RLSS UK Head Office, Worcester/Hybrid REPORTS TO: Senior Head of Communications and Marketing SALARY:£33,504.00 (Grade C) Pro-rata for Part Time Hours ABOUT RLSS UK The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education, so everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people to enjoy water safely and achieve our vision: communities free from drowning. JOB PURPOSE The Campaign Manager will lead RLSS UK s flagship national campaigns, ensuring they are insight-driven, behaviour-changing, and capable of empowering communities to stay safe around water. Working collaboratively across the organisation and with external partners, you will create compelling, impactful campaigns that raise awareness, shift behaviours, elevate water safety standards, and bring our mission to life for millions of people. This role is central to how RLSS UK educates, influences, and protects communities across the UK and Ireland. ROLE OVERVIEW From honing our campaign strategy to sparking collaborations with external organisations and delivering creative and engaging content, you ll be a key player in shaping how RLSS UK and our work are seen by the public and partners. You will lead the development and delivery of impactful, insight-driven campaigns that increase public awareness of both RLSS UK and the importance of water safety, share the skills and knowledge needed to prevent drowning, and engage and educate diverse audiences to amplify RLSS UK s mission. Working closely with colleagues across marketing and communications, policy and public affairs, education, and membership, you will create compelling campaigns that inspire action, strengthen our brand presence, and educate. You will collaborate with partners, members, stakeholders, supporters, and media outlets to ensure RLSS UK remains a trusted national voice in water safety. Through strategic storytelling, public mobilisation, and cross-channel campaign delivery, your work will help influence behaviours, shape understanding, and ultimately reduce accidental drownings. KEY TASKS AND RESPONSIBILITIES Campaign Leadership Lead, develop, and deliver RLSS UK s major national public campaigns, including: - Drowning Prevention Week - Don t Drink and Drown - Splash Safely at Home - Project manage the end-to-end delivery of multichannel campaigns (digital, print, PR, in-person events, and partner channels). Ensure all campaigns are insight-led, supported by relevant data and evidence, designed to be inclusive and accessible, and effectively reach audiences at higher risk of drowning. Support public-facing communications for policy and public affairs, including web, email, and social channels. Contribute to organisation-wide planning, ensuring campaigns support fundraising, education, and membership goals where appropriate. Develop end to end campaign journeys for supporters, partners, and stakeholders who engage with or pledge support, to deepen involvement, encourage advocacy, and maximise long term impact. Work proactively across internal directorates to co create and deliver campaigns that maximise reach, effectiveness, and impact. Conduct audience and stakeholder mapping for each campaign to identify priority groups, collaboration opportunities, and the most effective channels, partners, and messengers to maximise reach and impact. Ensure every campaign has a documented project plan, agreed before launch, with defined objectives, timelines, roles, and KPIs. Creative Development & Content Produce engaging, accessible, and inclusive content that resonates with diverse audiences and consistently adheres to RLSS UK brand guidelines. Lead creative development, case study sourcing, storytelling, celebrity/influencer engagement, and campaign assets. Drive user generated content as a core engagement strategy, encouraging partners, members, and the RLSS UK community to share stories, visuals, and experiences that support campaign objectives. Partnerships & Collaboration Build strong partnerships with communities and organisations, including emergency services, sports bodies, youth groups, and local authorities, to amplify campaign reach and impact. Support the participation of people with lived experience in campaigns, including bereaved families, with care and tact, ensuring authentic and meaningful involvement. Proactively identify and develop new partnerships, influencer and celebrity relationships to expand the reach, engagement and impact of each major campaign. Delivery & Campaign Operations Oversee campaign production schedules, asset development, and delivery across all channels. Maintain campaign budgets and align spending with goals. Develop and maintain campaign specific brand guidance to support consistent use of RLSS UK messaging, tone of voice, and visual identity across all channels and audiences. Create and manage campaign packs for partners that set clear requirements for the correct use of the RLSS UK name, assets, messaging, and attribution, ensuring consistent representation across all partner activity. Ensure all campaign activity is consistent with RLSS UK brand guidelines, inclusive and accessible, on-brand, compliant, and aligned with RLSS UK s strategic priorities. Ensure all campaign materials are reviewed and approved in line with RLSS UK brand governance processes prior to public launch. Evaluation & Reporting Set clear campaign KPIs and monitor performance using robust, insight-driven metrics. Provide regular reporting on campaign reach, engagement, outcomes, and contribution to reducing drowning risk. Complete post campaign evaluations within agreed timeframes, identifying clear, actionable recommendations to inform continuous improvement across future campaigns. Use campaign evaluations, performance data, and insight to drive measurable year on year improvement in campaign outcomes, applying learning consistently to improve reach, engagement, and impact. Other Duties & Responsibilities All other duties reasonably associated with your role, as directed by the Line Manager. Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK s compliance programme. To demonstrate and uphold the Society s values and behavioural standards at all times. To help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality. This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation. PERSON SPECIFICATION Essential Relevant Experience, Skills and/or Aptitudes Proven experience in delivering multi-channel public campaigns Strong project management skills Ability to analyse insight and use data and evidence to translate learning into a campaign strategy Excellent written and verbal communication skills Ability to collaborate across teams and with external partners Experience managing content development Understanding of how campaigns influence behaviour and public awareness Ability to create simple, compelling messaging and narratives from complex information Budget management experience Desirable Relevant Experience, Skills and/or Aptitudes Experience of behaviour change campaigns Experience working with education charities, emergency services, or safety organisations Experience developing campaigns involving lived experience Ability to work collaboratively with senior stakeholders and celebrities WHAT RLSS UK CAN OFFER YOU Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday Private Medical Scheme Enhanced Society Sick Pay Eye Care Employee Assistance Programme via Health Assured Life Assurance Scheme Howdens Sports Benefits Free RLSS UK Membership Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine Free on-site parking when working from HQ Company Events and more! Subject to eligibility criteria YOUR APPLICATION Please send your CV and a Cover Letter outlining why you should join our Income Generation and Engagement team Closing Date 11.59pm, Wednesday 13 May 2026 Interview Date Thursday 21 and Friday 22 May 2026, at our Worcester Head Office . click apply for full job details
Apr 23, 2026
Full time
JOB TITLE: Campaign Manager CONTRACT: Permanent, Part Time(21 hours per week) Working pattern to be discussed and agreed ORGANISATION: Royal Life Saving Society UK (RLSS UK) DEPARTMENT: Income Generation and Engagement LOCATION: RLSS UK Head Office, Worcester/Hybrid REPORTS TO: Senior Head of Communications and Marketing SALARY:£33,504.00 (Grade C) Pro-rata for Part Time Hours ABOUT RLSS UK The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education, so everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people to enjoy water safely and achieve our vision: communities free from drowning. JOB PURPOSE The Campaign Manager will lead RLSS UK s flagship national campaigns, ensuring they are insight-driven, behaviour-changing, and capable of empowering communities to stay safe around water. Working collaboratively across the organisation and with external partners, you will create compelling, impactful campaigns that raise awareness, shift behaviours, elevate water safety standards, and bring our mission to life for millions of people. This role is central to how RLSS UK educates, influences, and protects communities across the UK and Ireland. ROLE OVERVIEW From honing our campaign strategy to sparking collaborations with external organisations and delivering creative and engaging content, you ll be a key player in shaping how RLSS UK and our work are seen by the public and partners. You will lead the development and delivery of impactful, insight-driven campaigns that increase public awareness of both RLSS UK and the importance of water safety, share the skills and knowledge needed to prevent drowning, and engage and educate diverse audiences to amplify RLSS UK s mission. Working closely with colleagues across marketing and communications, policy and public affairs, education, and membership, you will create compelling campaigns that inspire action, strengthen our brand presence, and educate. You will collaborate with partners, members, stakeholders, supporters, and media outlets to ensure RLSS UK remains a trusted national voice in water safety. Through strategic storytelling, public mobilisation, and cross-channel campaign delivery, your work will help influence behaviours, shape understanding, and ultimately reduce accidental drownings. KEY TASKS AND RESPONSIBILITIES Campaign Leadership Lead, develop, and deliver RLSS UK s major national public campaigns, including: - Drowning Prevention Week - Don t Drink and Drown - Splash Safely at Home - Project manage the end-to-end delivery of multichannel campaigns (digital, print, PR, in-person events, and partner channels). Ensure all campaigns are insight-led, supported by relevant data and evidence, designed to be inclusive and accessible, and effectively reach audiences at higher risk of drowning. Support public-facing communications for policy and public affairs, including web, email, and social channels. Contribute to organisation-wide planning, ensuring campaigns support fundraising, education, and membership goals where appropriate. Develop end to end campaign journeys for supporters, partners, and stakeholders who engage with or pledge support, to deepen involvement, encourage advocacy, and maximise long term impact. Work proactively across internal directorates to co create and deliver campaigns that maximise reach, effectiveness, and impact. Conduct audience and stakeholder mapping for each campaign to identify priority groups, collaboration opportunities, and the most effective channels, partners, and messengers to maximise reach and impact. Ensure every campaign has a documented project plan, agreed before launch, with defined objectives, timelines, roles, and KPIs. Creative Development & Content Produce engaging, accessible, and inclusive content that resonates with diverse audiences and consistently adheres to RLSS UK brand guidelines. Lead creative development, case study sourcing, storytelling, celebrity/influencer engagement, and campaign assets. Drive user generated content as a core engagement strategy, encouraging partners, members, and the RLSS UK community to share stories, visuals, and experiences that support campaign objectives. Partnerships & Collaboration Build strong partnerships with communities and organisations, including emergency services, sports bodies, youth groups, and local authorities, to amplify campaign reach and impact. Support the participation of people with lived experience in campaigns, including bereaved families, with care and tact, ensuring authentic and meaningful involvement. Proactively identify and develop new partnerships, influencer and celebrity relationships to expand the reach, engagement and impact of each major campaign. Delivery & Campaign Operations Oversee campaign production schedules, asset development, and delivery across all channels. Maintain campaign budgets and align spending with goals. Develop and maintain campaign specific brand guidance to support consistent use of RLSS UK messaging, tone of voice, and visual identity across all channels and audiences. Create and manage campaign packs for partners that set clear requirements for the correct use of the RLSS UK name, assets, messaging, and attribution, ensuring consistent representation across all partner activity. Ensure all campaign activity is consistent with RLSS UK brand guidelines, inclusive and accessible, on-brand, compliant, and aligned with RLSS UK s strategic priorities. Ensure all campaign materials are reviewed and approved in line with RLSS UK brand governance processes prior to public launch. Evaluation & Reporting Set clear campaign KPIs and monitor performance using robust, insight-driven metrics. Provide regular reporting on campaign reach, engagement, outcomes, and contribution to reducing drowning risk. Complete post campaign evaluations within agreed timeframes, identifying clear, actionable recommendations to inform continuous improvement across future campaigns. Use campaign evaluations, performance data, and insight to drive measurable year on year improvement in campaign outcomes, applying learning consistently to improve reach, engagement, and impact. Other Duties & Responsibilities All other duties reasonably associated with your role, as directed by the Line Manager. Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK s compliance programme. To demonstrate and uphold the Society s values and behavioural standards at all times. To help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality. This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation. PERSON SPECIFICATION Essential Relevant Experience, Skills and/or Aptitudes Proven experience in delivering multi-channel public campaigns Strong project management skills Ability to analyse insight and use data and evidence to translate learning into a campaign strategy Excellent written and verbal communication skills Ability to collaborate across teams and with external partners Experience managing content development Understanding of how campaigns influence behaviour and public awareness Ability to create simple, compelling messaging and narratives from complex information Budget management experience Desirable Relevant Experience, Skills and/or Aptitudes Experience of behaviour change campaigns Experience working with education charities, emergency services, or safety organisations Experience developing campaigns involving lived experience Ability to work collaboratively with senior stakeholders and celebrities WHAT RLSS UK CAN OFFER YOU Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday Private Medical Scheme Enhanced Society Sick Pay Eye Care Employee Assistance Programme via Health Assured Life Assurance Scheme Howdens Sports Benefits Free RLSS UK Membership Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine Free on-site parking when working from HQ Company Events and more! Subject to eligibility criteria YOUR APPLICATION Please send your CV and a Cover Letter outlining why you should join our Income Generation and Engagement team Closing Date 11.59pm, Wednesday 13 May 2026 Interview Date Thursday 21 and Friday 22 May 2026, at our Worcester Head Office . click apply for full job details
