Are you a highly organised individual with a passion for providing exceptional administrative support in a healthcare setting? If so, we have an exciting opportunity for you! Our client is seeking a Temporary Clinical Administrator who is dedicated to delivering a high-quality professional administrative service to patients, colleagues, and healthcare professionals. Role: Temporary Clinical Administrator Contract Type: Temporary Location: Marylebone Start Date: ASAP Duration: 4 - 6 weeks Pay: 14.50 p/h Work Pattern : Fully Office Based Key Responsibilities: Patient Coordination: Take charge of contacting and booking patients efficiently and professionally. Confidentiality Commitment: Ensure the utmost confidentiality of patient personal and financial information at all times. Referral Management: Process patient referrals using SEMBLE diary management software and Excel database. Appointment Scheduling: Reach out to patients via phone to arrange appointments seamlessly. Payment Processing: Handle card payments and invoices with accuracy using SEMBLE or online links. Customer Service: Answer incoming calls in a polite and timely manner, providing excellent customer care to all service users. Team Collaboration: Work closely with the admin team and participate in regular meetings to enhance service delivery. General Requirements: Adhere to all policies and procedures while undertaking any mandatory training as required. Demonstrate the ability to work independently or as part of a team, meeting deadlines with a proactive approach. Flexibility to work occasional out-of-hours, travel, and assist with ad-hoc duties as needed. Willingness to undergo a standard DBS check. Desirable Skills: Reliability & Flexibility: A dependable team player with excellent time management skills. Effective Communication: Ability to establish and maintain lines of communication with both admin and clinical teams. Prioritisation: Capable of prioritising workloads and responding to requests in a timely manner. Multi-tasking: Skilled in managing conflicting priorities and requests without compromising quality. Professionalism: Exhibit a professional and polite telephone manner at all times. ICT Proficiency: Strong ICT skills, with experience in data inputting and using Microsoft packages and email. Why Join Us? Be part of a dynamic and supportive team dedicated to making a difference in healthcare. Gain valuable experience in a fast-paced environment while enhancing your administrative skills. Contribute to the well-being of patients and the efficient operation of our healthcare services. If you're ready to bring your organisational skills and customer service expertise to our client's team as a Temporary Clinical Administrator, we want to hear from you! Apply today and take the next step in your career! To apply, please send your CV and a cover letter to (url removed) Join us in delivering outstanding service and care-your journey starts here! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 26, 2026
Seasonal
Are you a highly organised individual with a passion for providing exceptional administrative support in a healthcare setting? If so, we have an exciting opportunity for you! Our client is seeking a Temporary Clinical Administrator who is dedicated to delivering a high-quality professional administrative service to patients, colleagues, and healthcare professionals. Role: Temporary Clinical Administrator Contract Type: Temporary Location: Marylebone Start Date: ASAP Duration: 4 - 6 weeks Pay: 14.50 p/h Work Pattern : Fully Office Based Key Responsibilities: Patient Coordination: Take charge of contacting and booking patients efficiently and professionally. Confidentiality Commitment: Ensure the utmost confidentiality of patient personal and financial information at all times. Referral Management: Process patient referrals using SEMBLE diary management software and Excel database. Appointment Scheduling: Reach out to patients via phone to arrange appointments seamlessly. Payment Processing: Handle card payments and invoices with accuracy using SEMBLE or online links. Customer Service: Answer incoming calls in a polite and timely manner, providing excellent customer care to all service users. Team Collaboration: Work closely with the admin team and participate in regular meetings to enhance service delivery. General Requirements: Adhere to all policies and procedures while undertaking any mandatory training as required. Demonstrate the ability to work independently or as part of a team, meeting deadlines with a proactive approach. Flexibility to work occasional out-of-hours, travel, and assist with ad-hoc duties as needed. Willingness to undergo a standard DBS check. Desirable Skills: Reliability & Flexibility: A dependable team player with excellent time management skills. Effective Communication: Ability to establish and maintain lines of communication with both admin and clinical teams. Prioritisation: Capable of prioritising workloads and responding to requests in a timely manner. Multi-tasking: Skilled in managing conflicting priorities and requests without compromising quality. Professionalism: Exhibit a professional and polite telephone manner at all times. ICT Proficiency: Strong ICT skills, with experience in data inputting and using Microsoft packages and email. Why Join Us? Be part of a dynamic and supportive team dedicated to making a difference in healthcare. Gain valuable experience in a fast-paced environment while enhancing your administrative skills. Contribute to the well-being of patients and the efficient operation of our healthcare services. If you're ready to bring your organisational skills and customer service expertise to our client's team as a Temporary Clinical Administrator, we want to hear from you! Apply today and take the next step in your career! To apply, please send your CV and a cover letter to (url removed) Join us in delivering outstanding service and care-your journey starts here! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
About The RoleWe're looking for a proactive and organised individual to join our payroll team in a newly created role. This is a great opportunity for someone with strong administrative or customer service experience who enjoys working in a fast-paced, collaborative environment.You'll play a key role in supporting the delivery of payroll services within Publica and our partner Councils, helping to ensure smooth day-to-day operations. Working closely with the wider team, you'll handle a variety of administrative tasks and respond to both internal and external queries. Key responsibilities Respond to queries from internal and external customers in a timely and professional manner Help meet operational demands in line with service level agreements (SLAs) Support employee benefits and recognition schemes Assist with the company absence line to ensure continuity of service Provide administrative support to the payroll team, assisting with payroll services for multiple clients About you You don't need direct payroll experience - what matters most is your ability to stay organised, communicate clearly, and manage a varied workload with accuracy and attention to detail. A natural multitasker who can manage competing priorities Comfortable working across different systems or organisation A team player with a proactive, can-do attitude Great attention to detail Experience in administration or customer service roles This is a part-time position (25 hours per week, 5 hours per day, Mon-Fri) with a flexible hybrid setup, including a regular Wednesday in our Cirencester office and working within core hours of 9am-5pm - perfect for someone who values both structure and balance. You will need GCSE Maths and English or equivalent to grade C/4 or higher Administration/payroll/business and finance type qualification or relevant experience Good working knowledge of Word, Excel and Outlook. Working as part of a team and in a shared service environment. Ability to prioritise work effectively and keep track of several moving tasks. For more information about this role please see the Job Description/Person Specification. Closing Date - Sunday 10th May Interview Date - Wednesday 20th May in Cirencester Special Conditions BPSS Check Ability to travel What we can do for you Agile working allowing a mix of home and office working Flexible working arrangements (depending on the role) 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice Renewed again for another year there is a health cash plan giving you cash back on health, dental and eye care Pension scheme with a good employer contribution of up to 7% of your earnings Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues Cycle to work scheme Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars Generous sickness cover above statutory entitlements Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury Life assurance, currently four times your annual salary About The Organisation You will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services. Publica is committed to meeting its statutory and moral duties to safeguard and promote the welfare of children, young people under 18 years of age and adults at risk who are the recipients of its services and/or activities.Publica is a unique place to work, established to transform the way local services are delivered, fundamentally rethinking the way our services are designed and delivered in a digital era, making us a customer-focused organisation driven by real user needs.
Apr 26, 2026
Full time
About The RoleWe're looking for a proactive and organised individual to join our payroll team in a newly created role. This is a great opportunity for someone with strong administrative or customer service experience who enjoys working in a fast-paced, collaborative environment.You'll play a key role in supporting the delivery of payroll services within Publica and our partner Councils, helping to ensure smooth day-to-day operations. Working closely with the wider team, you'll handle a variety of administrative tasks and respond to both internal and external queries. Key responsibilities Respond to queries from internal and external customers in a timely and professional manner Help meet operational demands in line with service level agreements (SLAs) Support employee benefits and recognition schemes Assist with the company absence line to ensure continuity of service Provide administrative support to the payroll team, assisting with payroll services for multiple clients About you You don't need direct payroll experience - what matters most is your ability to stay organised, communicate clearly, and manage a varied workload with accuracy and attention to detail. A natural multitasker who can manage competing priorities Comfortable working across different systems or organisation A team player with a proactive, can-do attitude Great attention to detail Experience in administration or customer service roles This is a part-time position (25 hours per week, 5 hours per day, Mon-Fri) with a flexible hybrid setup, including a regular Wednesday in our Cirencester office and working within core hours of 9am-5pm - perfect for someone who values both structure and balance. You will need GCSE Maths and English or equivalent to grade C/4 or higher Administration/payroll/business and finance type qualification or relevant experience Good working knowledge of Word, Excel and Outlook. Working as part of a team and in a shared service environment. Ability to prioritise work effectively and keep track of several moving tasks. For more information about this role please see the Job Description/Person Specification. Closing Date - Sunday 10th May Interview Date - Wednesday 20th May in Cirencester Special Conditions BPSS Check Ability to travel What we can do for you Agile working allowing a mix of home and office working Flexible working arrangements (depending on the role) 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice Renewed again for another year there is a health cash plan giving you cash back on health, dental and eye care Pension scheme with a good employer contribution of up to 7% of your earnings Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues Cycle to work scheme Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars Generous sickness cover above statutory entitlements Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury Life assurance, currently four times your annual salary About The Organisation You will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services. Publica is committed to meeting its statutory and moral duties to safeguard and promote the welfare of children, young people under 18 years of age and adults at risk who are the recipients of its services and/or activities.Publica is a unique place to work, established to transform the way local services are delivered, fundamentally rethinking the way our services are designed and delivered in a digital era, making us a customer-focused organisation driven by real user needs.
Part-time Office Administrator/Coordinator Full-time equivalent Up to £40,000 (negotiable) Windsor (free on-site parking) Part-time hours Thursday and Friday 8.30 4pm 8 weeks full-time requirement to cover holiday We are seeking an experienced part-time office administrator/coordinator/manager for a small business based in Windsor. The role will predominantly be responsible for the smooth running of customer orders and ensuring service levels are maintained. However, this is a hands-on role, where you will also take ownership for the smooth running of the office. Duties include: Placing of purchase orders and acknowledging sales orders - Timely progressing of orders in our factory and with suppliers - Reviewing stock reports and ordering replacement stock - Dealing with customer queries on deliveries and pricing - Ensuring the ISO9001 system is managed effectively commercially - Quotes for customers (on some occasions) - Working closely with engineering team to update on order progress Please note the office is small, rustic and closely tied to the engineering part of the business. It is similar to working within a factory/warehouse type environment where you will be working very closely with the engineers ensuring orders are moving correctly and updating customers on progress. This is ideal for someone local, looking for part-time hours but able to cover full-time for other team members holiday. You will be working in alignment with another part-time office coordinator as part of a job-share. If you are looking for a local role, that pays well and has a lovely team and you are not looking for a glamourous office then please apply today! What You Need to Do Now: If this sounds like the perfect opportunity for you, apply today! Or, if it s not quite right but you know someone ideal, refer them to us and earn a £100 voucher when they re placed and pass probation. If you're interested, please submit your CV. Due to high application volumes, if we don t contact you within 48 hours, please assume you ve been unsuccessful on this occasion. For the purpose of the Conduct Regulations, when advertising permanent vacancies, we act as an Employment Agency; for temporary/contract vacancies, we act as an Employment Business. We take your personal data seriously. To learn how we handle your data, visit our website where you can find our Data Privacy Notice.
Apr 26, 2026
Seasonal
Part-time Office Administrator/Coordinator Full-time equivalent Up to £40,000 (negotiable) Windsor (free on-site parking) Part-time hours Thursday and Friday 8.30 4pm 8 weeks full-time requirement to cover holiday We are seeking an experienced part-time office administrator/coordinator/manager for a small business based in Windsor. The role will predominantly be responsible for the smooth running of customer orders and ensuring service levels are maintained. However, this is a hands-on role, where you will also take ownership for the smooth running of the office. Duties include: Placing of purchase orders and acknowledging sales orders - Timely progressing of orders in our factory and with suppliers - Reviewing stock reports and ordering replacement stock - Dealing with customer queries on deliveries and pricing - Ensuring the ISO9001 system is managed effectively commercially - Quotes for customers (on some occasions) - Working closely with engineering team to update on order progress Please note the office is small, rustic and closely tied to the engineering part of the business. It is similar to working within a factory/warehouse type environment where you will be working very closely with the engineers ensuring orders are moving correctly and updating customers on progress. This is ideal for someone local, looking for part-time hours but able to cover full-time for other team members holiday. You will be working in alignment with another part-time office coordinator as part of a job-share. If you are looking for a local role, that pays well and has a lovely team and you are not looking for a glamourous office then please apply today! What You Need to Do Now: If this sounds like the perfect opportunity for you, apply today! Or, if it s not quite right but you know someone ideal, refer them to us and earn a £100 voucher when they re placed and pass probation. If you're interested, please submit your CV. Due to high application volumes, if we don t contact you within 48 hours, please assume you ve been unsuccessful on this occasion. For the purpose of the Conduct Regulations, when advertising permanent vacancies, we act as an Employment Agency; for temporary/contract vacancies, we act as an Employment Business. We take your personal data seriously. To learn how we handle your data, visit our website where you can find our Data Privacy Notice.
A service organisation based in central Bristol is currently recruiting a Customer Service Administrator to join their team. Working for a growing business in a newly created role, this is an excellent opportunity for anyone looking to further their career within this field. Duties will include Providing excellent customer service via the telephone, webchat and email Dealing with client queries, resolving in an efficient manner Raising invoices and submitting timesheets Processing expense claims Dealing with pensions queries The successful candidate will have strong communication skills and have ideally worked in a customer service role previously. Due to the nature of the organisation, this role also requires someone who can demonstrate good numerical ability.
Apr 26, 2026
Full time
A service organisation based in central Bristol is currently recruiting a Customer Service Administrator to join their team. Working for a growing business in a newly created role, this is an excellent opportunity for anyone looking to further their career within this field. Duties will include Providing excellent customer service via the telephone, webchat and email Dealing with client queries, resolving in an efficient manner Raising invoices and submitting timesheets Processing expense claims Dealing with pensions queries The successful candidate will have strong communication skills and have ideally worked in a customer service role previously. Due to the nature of the organisation, this role also requires someone who can demonstrate good numerical ability.
Are you looking for a more rewarding role that you can start immediately? Would you like to build something for yourself which allows you to work from home and choose working hours to fit around you? If this is you, My VA Business could help you on your journey. We show you how to use your existing skills to build your own successful Virtual Assistant business, working from home, with our complete step-by-step programme. There's no self-employment experience required to be a virtual assistant and you can create a business that's tailored specifically to your lifestyle and needs. At My VA Business we're straightforward and transparent and we offer ongoing support if you need it, as well as a community of other VAs to connect with. What kind of work do Virtual Assistants do? Virtual Assistants can offer a range of administrator services, and as your own boss, you can choose exactly the type of work you'll do: Some examples of VA services you might offer include: General Admin Diary Management Travel Booking Inbox Management Project Management / Support Customer Service Research If you have specific experience, you might also choose to offer a more specialised service (and in some cases gain a higher rate), such as: Marketing Tech / IT Bookkeeping Social Media Management Transcription Medical / Legal Translation What can starting your own VA business do for you? Freedom over the hours you work A better work-life balance - whatever that means to you Financial freedom - VAs charge on average £30/hour No wasted time commuting (working from home) You might have experience in a role like (not essential) Personal Assistant Executive Assistant Administrator Marketing Compliance Business Analyst Bookkeeper Copywriter Project Manager Why should you create your business with our VA programme? We've helped hundreds of people change course and set up successful Virtual Assistant businesses, using their existing skills to build their own brand. You don't need Personal Assistant (PA) experience. We feel passionately that you should have choice and freedom when running your Virtual Assistant business so that you can make it your own. You choose your hours, you pick the work you do and importantly, you decide which clients you want to work with. There are so many benefits of running a VA business that's 100% yours - unlike a franchise model, we don't charge hefty upfront fees or expect you to share a percentage of your ongoing income. Our programme is low cost and packed full of value. If you consider that the average hourly rate for a VA in the UK is £30 and an average client might use you for 20 hours a month, you should get your initial investment back within just one month of working with your first client. You're probably wondering how you'll get clients We've been doing it since 2005 so we know what works and what doesn't. Getting clients is the main focus of our programme - we show you proven ways to get the right type of clients who'll appreciate you, and who you'll love working with. So, what next if you think you have the makings of a great VA? Our step-by-step FAB-VA programme provides all the guidance and video support you need to build a successful VA business from scratch. The guesswork has been removed to save you both time and money, take a look at our website to see how others have found it. The programme can fit around your current circumstances, and you can continue to work until you've started onboarding your own clients. Some people even choose to permanently run their VA business alongside a part-time job. We show you realistic earning potential in years 1 & 2 in our webinar about becoming a Virtual Assistant. We encourage you to watch this video now so you can decide if being a VA is right for you. Click 'Apply Now' to progress your application on our website and access the webinar.
Apr 26, 2026
Full time
Are you looking for a more rewarding role that you can start immediately? Would you like to build something for yourself which allows you to work from home and choose working hours to fit around you? If this is you, My VA Business could help you on your journey. We show you how to use your existing skills to build your own successful Virtual Assistant business, working from home, with our complete step-by-step programme. There's no self-employment experience required to be a virtual assistant and you can create a business that's tailored specifically to your lifestyle and needs. At My VA Business we're straightforward and transparent and we offer ongoing support if you need it, as well as a community of other VAs to connect with. What kind of work do Virtual Assistants do? Virtual Assistants can offer a range of administrator services, and as your own boss, you can choose exactly the type of work you'll do: Some examples of VA services you might offer include: General Admin Diary Management Travel Booking Inbox Management Project Management / Support Customer Service Research If you have specific experience, you might also choose to offer a more specialised service (and in some cases gain a higher rate), such as: Marketing Tech / IT Bookkeeping Social Media Management Transcription Medical / Legal Translation What can starting your own VA business do for you? Freedom over the hours you work A better work-life balance - whatever that means to you Financial freedom - VAs charge on average £30/hour No wasted time commuting (working from home) You might have experience in a role like (not essential) Personal Assistant Executive Assistant Administrator Marketing Compliance Business Analyst Bookkeeper Copywriter Project Manager Why should you create your business with our VA programme? We've helped hundreds of people change course and set up successful Virtual Assistant businesses, using their existing skills to build their own brand. You don't need Personal Assistant (PA) experience. We feel passionately that you should have choice and freedom when running your Virtual Assistant business so that you can make it your own. You choose your hours, you pick the work you do and importantly, you decide which clients you want to work with. There are so many benefits of running a VA business that's 100% yours - unlike a franchise model, we don't charge hefty upfront fees or expect you to share a percentage of your ongoing income. Our programme is low cost and packed full of value. If you consider that the average hourly rate for a VA in the UK is £30 and an average client might use you for 20 hours a month, you should get your initial investment back within just one month of working with your first client. You're probably wondering how you'll get clients We've been doing it since 2005 so we know what works and what doesn't. Getting clients is the main focus of our programme - we show you proven ways to get the right type of clients who'll appreciate you, and who you'll love working with. So, what next if you think you have the makings of a great VA? Our step-by-step FAB-VA programme provides all the guidance and video support you need to build a successful VA business from scratch. The guesswork has been removed to save you both time and money, take a look at our website to see how others have found it. The programme can fit around your current circumstances, and you can continue to work until you've started onboarding your own clients. Some people even choose to permanently run their VA business alongside a part-time job. We show you realistic earning potential in years 1 & 2 in our webinar about becoming a Virtual Assistant. We encourage you to watch this video now so you can decide if being a VA is right for you. Click 'Apply Now' to progress your application on our website and access the webinar.
Would you like to use your experience within a busy call centre or contact centre environment in an important Customer Service Advisor role within a leading organisation that offers hybrid working and no evening shift work? A Customer Service Advisor opportunity has arisen within the busy membership services team at our client, a leading international membership organisation, where you will be responsible for providing customer help, support and guidance to members and non-members contacting the department with enquiries, complaints and queries relating to products and services. You will be providing a high level of service across various touch points including inbound and outbound calls, e-mail, webchat and social media. As a Customer Service Advisor, your role will involve: Managing all incoming and outgoing contact with customers in an efficient manner Promoting all services to members relating to membership, financial / insurance products, and site information Developing knowledge across the full range of products available for members Providing a high level of service and information to customers I am interested in speaking with candidates who have experience working as a Customer Service Advisor, Motor Assistance Coordinator, Medical Assistance Coordinator, Travel Assistance Coordinator, Call Centre Advisor, Contact Centre Advisor, Call Centre Agent, Contact Centre Agent, or Customer Service Administrator, within a fast paced, busy call centre or contact centre environment. Salary for this position is: 26,728 p.a. Benefits include: Hybrid working, discounts on retail, holidays and gym, assistance towards training courses, private health scheme and more ! If you drive parking can be found a short walk from the office, but if you don't want to drive, their office is located within 5 minutes walk from the train station - so very easy to get to! Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.
Apr 26, 2026
Full time
Would you like to use your experience within a busy call centre or contact centre environment in an important Customer Service Advisor role within a leading organisation that offers hybrid working and no evening shift work? A Customer Service Advisor opportunity has arisen within the busy membership services team at our client, a leading international membership organisation, where you will be responsible for providing customer help, support and guidance to members and non-members contacting the department with enquiries, complaints and queries relating to products and services. You will be providing a high level of service across various touch points including inbound and outbound calls, e-mail, webchat and social media. As a Customer Service Advisor, your role will involve: Managing all incoming and outgoing contact with customers in an efficient manner Promoting all services to members relating to membership, financial / insurance products, and site information Developing knowledge across the full range of products available for members Providing a high level of service and information to customers I am interested in speaking with candidates who have experience working as a Customer Service Advisor, Motor Assistance Coordinator, Medical Assistance Coordinator, Travel Assistance Coordinator, Call Centre Advisor, Contact Centre Advisor, Call Centre Agent, Contact Centre Agent, or Customer Service Administrator, within a fast paced, busy call centre or contact centre environment. Salary for this position is: 26,728 p.a. Benefits include: Hybrid working, discounts on retail, holidays and gym, assistance towards training courses, private health scheme and more ! If you drive parking can be found a short walk from the office, but if you don't want to drive, their office is located within 5 minutes walk from the train station - so very easy to get to! Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.
Linux Systems Manager Edinburgh - hybrid If you are a Linux specialist with experience leading a small team, this could be the role for you. Head Resourcing are working with a software services company in Edinburgh to hire a Linux Systems Manager. Continued growth across our client's organisation both in the UK & US has meant they now need an experienced Linux expert to ensure their product development, customers, and corporate users have a performant, cost-effective, secure, and productive environment. In this role you will remain technically hands on while also having direct management responsibility for a team of systems administrators. In this role you will support our clients Linux estate in both Azure and co-located data centres. You will have the autonomy to ensure our clients estate is proactively maintained and automated fixes are put in place for recurring issues so time and energy can be spent on project work and building for the future. Required Skills and Experience: Experience of IT management and leading a small team Understanding of IT Architecture, network architecture, and datacentre management Strong knowledge of Linux (RHEL, Ubuntu, Debian) Knowledge of Chef, Red Hat Satellite, Ansible, and Terraform Knowledge of Microsoft Azure An excellent package is available for the right candidate with flexible/hybrid working. Please get in touch with an up-to-date CV to find out more.
Apr 26, 2026
Full time
Linux Systems Manager Edinburgh - hybrid If you are a Linux specialist with experience leading a small team, this could be the role for you. Head Resourcing are working with a software services company in Edinburgh to hire a Linux Systems Manager. Continued growth across our client's organisation both in the UK & US has meant they now need an experienced Linux expert to ensure their product development, customers, and corporate users have a performant, cost-effective, secure, and productive environment. In this role you will remain technically hands on while also having direct management responsibility for a team of systems administrators. In this role you will support our clients Linux estate in both Azure and co-located data centres. You will have the autonomy to ensure our clients estate is proactively maintained and automated fixes are put in place for recurring issues so time and energy can be spent on project work and building for the future. Required Skills and Experience: Experience of IT management and leading a small team Understanding of IT Architecture, network architecture, and datacentre management Strong knowledge of Linux (RHEL, Ubuntu, Debian) Knowledge of Chef, Red Hat Satellite, Ansible, and Terraform Knowledge of Microsoft Azure An excellent package is available for the right candidate with flexible/hybrid working. Please get in touch with an up-to-date CV to find out more.
Our Mission TryHackMe makes learning cybersecurity accessible, practical, and engaging for everyone. With more than 6 million learners worldwide, we're transforming how cybersecurity is taught - from school and university classrooms to professional training programmes. This role sits at the heart of that mission. You'll own the success of a portfolio of our education customers - the universities, high schools, and cybersecurity training providers using TryHackMe to build the next generation of cyber professionals. The Role This role will cover 2 Education client segments - and that distinction matters. A portion of your portfolio will need genuine relationship management: EBRs, strategic conversations, expansion discussions, day-to-day support and human judgement calls. These are the accounts where personal engagement creates real value and commercial outcomes. The majority, however, are high-volume, lower-ARR accounts that cannot - and should not - be managed through 1:1 effort. For these customers, the experience needs to be excellent without being manual. That means automated onboarding journeys, lifecycle signals, health scoring, and self-serve resources that keep customers engaged, adopting, and renewing without a CSM touching every account individually. You will own both. You are the relationship manager and the systems builder. The best candidates for this role are equally comfortable running a strategic EBR and building the automation that means 120 other accounts never need one. This role also sits at the centre of how TryHackMe scales its CS motion. Done well, what you build here unlocks capacity across the entire CS organisation and turns an operational challenge into a repeatable, predictable system. Key Responsibilities Relationship Management - Where It Counts Run EBRs, define and deliver on success metrics with accounts where engagement depth drives commercial outcomes - even at lower ACV, these conversations regularly unlock licence growth Build and maintain relationships with instructors, programme leads, and training coordinators across your strategic tier Identify the right stakeholder map per account - the platform user, the budget holder, and the renewal champion are often three different people Ensure customers in this tier understand the learning outcomes students are achieving and feel confident renewing ️ Digital Motion - Build the System That Scales This is the other half of the role, and it is equally important. The majority of your portfolio should be managed through signals, journeys, and automation - not individual conversations. Onboarding & Adoption Design and maintain structured onboarding journeys (30-90 day paths) that drive fast time-to-value without requiring manual CSM involvement Define clear success milestones and adoption benchmarks so customers know what good looks like and can get there independently Ensure customers graduate into self-sufficiency with confidence, rather than disengaging silently Lifecycle Automation Implement adoption nudges, churn-prevention triggers, and renewal workflows that scale across hundreds of accounts Surface expansion opportunities and identify where a CSM is required to drive these Define health scoring logic, trigger conditions, and the exception paths that determine when a human needs to step in Continuously analyse the performance of automation and iterate quickly - this role expects hands-on ownership, not passive administration of existing flows Renewal by Default Build renewal health and prediction models based on usage, engagement, and lifecycle signals Surface renewal risk months in advance, not at expiry Create clear exception handling for high-risk or high-potential accounts that warrant personal outreach The goal is renewals by default, supported by strong systems rather than manual chasing Self-Serve Experience Help define what a great no-CSM customer experience looks like for this segment Develop self-serve resources - guides, FAQs, video walkthroughs - that reduce repetitive inbound queries and keep customers moving independently The ambition: customers remain engaged, adopting, and renewing with minimal human touch because the system works Day-to-day support Education clients generate a constant flow of day-to-day queries - platform issues, access problems, licence questions - and they often need fast answers because they are standing in front of a live classroom. Respond quickly, accurately, and empathetically across email, Slack, and other async channels Triage intelligently - know the difference between a configuration issue, user error, and a genuine platform bug Escalate to support, product or engineering effectively without bouncing the customer back unnecessarily for information you can find yourself Use patterns in inbound queries to inform self-serve content that reduces the same question arriving again Technical Triage & Cross-Functional Escalation Understand platform-level issues well enough to describe them accurately to both customers and internal teams Build strong working relationships with product, engineering and support so escalations move quickly Follow through on open issues and keep customers updated without being chased Expansion Identification Identify when institutions are growing their use of TryHackMe or adding new cohorts Surface clear expansion signals to the Account Manager with relevant context Use EBRs on strategically interesting accounts to deepen relationships and uncover growth potential Operational Excellence Run this portfolio like a product, not a list of contacts. Monitor dashboards daily for health, adoption, churn risk, and renewal performance Analyse trends across hundreds of accounts to identify systemic improvements - not just individual account issues Document and iterate on playbooks so what works becomes repeatable and transferable Maintain clean, accurate CRM and CS platform hygiene - forecasting accuracy is non-negotiable What Success Looks Like First 90 days: Full portfolio reviewed, tiered, and risks flagged First automated touchpoints built and running Inbound query patterns documented and being addressed systematically Initial EBRs booked with accounts showing expansion or strategic potential Ongoing: 90%+ Gross Revenue Retention across the portfolio NRR tracking toward 110-125%+ No renewal missed or deprioritised due to volume A progressively more automated and self-serve-ready portfolio, with human effort concentrated where it creates the most value Clean, accurate CRM - HubSpot up to date at all times About You Essential Proven experience managing large, high-volume portfolios - 100+ accounts - with clear renewal and retention results Demonstrated experience personally building automated onboarding, adoption, and renewal journeys - not just using existing flows, but designing and owning them Strong support instincts: fast, accurate, empathetic responses to a constant flow of client queries Technical literacy sufficient to triage platform issues and communicate clearly to both customers and engineering High data literacy - you use health scores, usage signals, and engagement metrics to make decisions, not gut feel Highly organised, with demonstrable systems for tracking renewals, flagging risks, and managing a large portfolio without accounts slipping Proactive communicator - in a remote company, over-communication is a feature, not a flaw Cross-functional and resourceful - comfortable working across support, engineering, product, and sales without needing to be managed step by step Strong async written communication across email, Slack, and whatever channels clients use When asked about your experience, strong candidates can clearly articulate: Digital CS systems they personally built - not maintained, built How automation directly improved renewal or retention outcomes Where something didn't work and how they iterated What changed for customers because of the systems they designed Highly Desirable Experience working with education institutions - understanding of semester cycles, academic procurement, and the cultural dynamics of working with lecturers and administrators Hands-on experience with CS platforms such as HubSpot, ChurnZero, Customer.io, or similar Exposure to token or licence models with non-standard renewal complexity Familiarity with cybersecurity, technical learning platforms, or EdTech This Role Is Probably Not Right For You If You Prefer traditional, relationship-heavy account management as your primary lever Have not personally built automation or lifecycle journeys from scratch Rely on manual outreach as the default response to retention risk Need significant direction to identify problems and build solutions independently The Kind of Person Who Thrives Here You're energised by breadth, not intimidated by it. You see a portfolio of 165 accounts and your first instinct is to design the system that serves them well - and then identify the 15 that need a real conversation. You don't wait to be told what to do. You see the gap, design the solution . click apply for full job details
Apr 26, 2026
Full time
Our Mission TryHackMe makes learning cybersecurity accessible, practical, and engaging for everyone. With more than 6 million learners worldwide, we're transforming how cybersecurity is taught - from school and university classrooms to professional training programmes. This role sits at the heart of that mission. You'll own the success of a portfolio of our education customers - the universities, high schools, and cybersecurity training providers using TryHackMe to build the next generation of cyber professionals. The Role This role will cover 2 Education client segments - and that distinction matters. A portion of your portfolio will need genuine relationship management: EBRs, strategic conversations, expansion discussions, day-to-day support and human judgement calls. These are the accounts where personal engagement creates real value and commercial outcomes. The majority, however, are high-volume, lower-ARR accounts that cannot - and should not - be managed through 1:1 effort. For these customers, the experience needs to be excellent without being manual. That means automated onboarding journeys, lifecycle signals, health scoring, and self-serve resources that keep customers engaged, adopting, and renewing without a CSM touching every account individually. You will own both. You are the relationship manager and the systems builder. The best candidates for this role are equally comfortable running a strategic EBR and building the automation that means 120 other accounts never need one. This role also sits at the centre of how TryHackMe scales its CS motion. Done well, what you build here unlocks capacity across the entire CS organisation and turns an operational challenge into a repeatable, predictable system. Key Responsibilities Relationship Management - Where It Counts Run EBRs, define and deliver on success metrics with accounts where engagement depth drives commercial outcomes - even at lower ACV, these conversations regularly unlock licence growth Build and maintain relationships with instructors, programme leads, and training coordinators across your strategic tier Identify the right stakeholder map per account - the platform user, the budget holder, and the renewal champion are often three different people Ensure customers in this tier understand the learning outcomes students are achieving and feel confident renewing ️ Digital Motion - Build the System That Scales This is the other half of the role, and it is equally important. The majority of your portfolio should be managed through signals, journeys, and automation - not individual conversations. Onboarding & Adoption Design and maintain structured onboarding journeys (30-90 day paths) that drive fast time-to-value without requiring manual CSM involvement Define clear success milestones and adoption benchmarks so customers know what good looks like and can get there independently Ensure customers graduate into self-sufficiency with confidence, rather than disengaging silently Lifecycle Automation Implement adoption nudges, churn-prevention triggers, and renewal workflows that scale across hundreds of accounts Surface expansion opportunities and identify where a CSM is required to drive these Define health scoring logic, trigger conditions, and the exception paths that determine when a human needs to step in Continuously analyse the performance of automation and iterate quickly - this role expects hands-on ownership, not passive administration of existing flows Renewal by Default Build renewal health and prediction models based on usage, engagement, and lifecycle signals Surface renewal risk months in advance, not at expiry Create clear exception handling for high-risk or high-potential accounts that warrant personal outreach The goal is renewals by default, supported by strong systems rather than manual chasing Self-Serve Experience Help define what a great no-CSM customer experience looks like for this segment Develop self-serve resources - guides, FAQs, video walkthroughs - that reduce repetitive inbound queries and keep customers moving independently The ambition: customers remain engaged, adopting, and renewing with minimal human touch because the system works Day-to-day support Education clients generate a constant flow of day-to-day queries - platform issues, access problems, licence questions - and they often need fast answers because they are standing in front of a live classroom. Respond quickly, accurately, and empathetically across email, Slack, and other async channels Triage intelligently - know the difference between a configuration issue, user error, and a genuine platform bug Escalate to support, product or engineering effectively without bouncing the customer back unnecessarily for information you can find yourself Use patterns in inbound queries to inform self-serve content that reduces the same question arriving again Technical Triage & Cross-Functional Escalation Understand platform-level issues well enough to describe them accurately to both customers and internal teams Build strong working relationships with product, engineering and support so escalations move quickly Follow through on open issues and keep customers updated without being chased Expansion Identification Identify when institutions are growing their use of TryHackMe or adding new cohorts Surface clear expansion signals to the Account Manager with relevant context Use EBRs on strategically interesting accounts to deepen relationships and uncover growth potential Operational Excellence Run this portfolio like a product, not a list of contacts. Monitor dashboards daily for health, adoption, churn risk, and renewal performance Analyse trends across hundreds of accounts to identify systemic improvements - not just individual account issues Document and iterate on playbooks so what works becomes repeatable and transferable Maintain clean, accurate CRM and CS platform hygiene - forecasting accuracy is non-negotiable What Success Looks Like First 90 days: Full portfolio reviewed, tiered, and risks flagged First automated touchpoints built and running Inbound query patterns documented and being addressed systematically Initial EBRs booked with accounts showing expansion or strategic potential Ongoing: 90%+ Gross Revenue Retention across the portfolio NRR tracking toward 110-125%+ No renewal missed or deprioritised due to volume A progressively more automated and self-serve-ready portfolio, with human effort concentrated where it creates the most value Clean, accurate CRM - HubSpot up to date at all times About You Essential Proven experience managing large, high-volume portfolios - 100+ accounts - with clear renewal and retention results Demonstrated experience personally building automated onboarding, adoption, and renewal journeys - not just using existing flows, but designing and owning them Strong support instincts: fast, accurate, empathetic responses to a constant flow of client queries Technical literacy sufficient to triage platform issues and communicate clearly to both customers and engineering High data literacy - you use health scores, usage signals, and engagement metrics to make decisions, not gut feel Highly organised, with demonstrable systems for tracking renewals, flagging risks, and managing a large portfolio without accounts slipping Proactive communicator - in a remote company, over-communication is a feature, not a flaw Cross-functional and resourceful - comfortable working across support, engineering, product, and sales without needing to be managed step by step Strong async written communication across email, Slack, and whatever channels clients use When asked about your experience, strong candidates can clearly articulate: Digital CS systems they personally built - not maintained, built How automation directly improved renewal or retention outcomes Where something didn't work and how they iterated What changed for customers because of the systems they designed Highly Desirable Experience working with education institutions - understanding of semester cycles, academic procurement, and the cultural dynamics of working with lecturers and administrators Hands-on experience with CS platforms such as HubSpot, ChurnZero, Customer.io, or similar Exposure to token or licence models with non-standard renewal complexity Familiarity with cybersecurity, technical learning platforms, or EdTech This Role Is Probably Not Right For You If You Prefer traditional, relationship-heavy account management as your primary lever Have not personally built automation or lifecycle journeys from scratch Rely on manual outreach as the default response to retention risk Need significant direction to identify problems and build solutions independently The Kind of Person Who Thrives Here You're energised by breadth, not intimidated by it. You see a portfolio of 165 accounts and your first instinct is to design the system that serves them well - and then identify the 15 that need a real conversation. You don't wait to be told what to do. You see the gap, design the solution . click apply for full job details
Entry Level Administrator 21,000 - 25,000 per annum Brentwood, Essex Monday-Thursday, 9am-5:30pm & Friday, 9am- 5pm My client, a successful and friendly business based in Brentwood, is offering an excellent opportunity for a driven individual who is eager to kick start their career! They are currently seeking a dynamic and motivated Entry Level Administrator to join their team on a full-time, permanent basis. As an Entry Level Administrator, you will play a vital role in supporting the smooth operation of the company's administrative tasks. This is an exceptional chance for you to gain hands-on experience and grow professionally within a supportive and collaborative environment. Key Responsibilities: Update information on the company's in-house system, ensuring accuracy. Produce reports utilising Excel, providing valuable insights to support decision-making. Cross-reference information with the database to maintain data integrity. Perform data entry tasks efficiently and with great attention to detail. Respond promptly and professionally to client queries, offering superior customer service. Work towards assigned deadlines and contribute to the achievement of team objectives. Collaborate closely with the data team, fostering effective communication and teamwork. Analyse data, identify anomalies, and liaise with Account Managers and the IT Team to ensure accurate and reliable data for our clients. My client values their employees' well-being and provide a range of attractive benefits including 25 days' holiday, private medical cover, and a pension scheme. Additionally, you'll enjoy a friendly and supportive work environment where progression opportunities are readily available. Qualifications and Skills: Excellent organisational and time management abilities. Proficiency in Microsoft Office suite, particularly Excel. Strong attention to detail and accuracy. Effective communication skills, both written and verbal. Ability to work collaboratively in a team environment. Analytical mindset with the ability to identify and resolve issues. Prior experience in data entry or administration is advantageous but not essential. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 26, 2026
Full time
Entry Level Administrator 21,000 - 25,000 per annum Brentwood, Essex Monday-Thursday, 9am-5:30pm & Friday, 9am- 5pm My client, a successful and friendly business based in Brentwood, is offering an excellent opportunity for a driven individual who is eager to kick start their career! They are currently seeking a dynamic and motivated Entry Level Administrator to join their team on a full-time, permanent basis. As an Entry Level Administrator, you will play a vital role in supporting the smooth operation of the company's administrative tasks. This is an exceptional chance for you to gain hands-on experience and grow professionally within a supportive and collaborative environment. Key Responsibilities: Update information on the company's in-house system, ensuring accuracy. Produce reports utilising Excel, providing valuable insights to support decision-making. Cross-reference information with the database to maintain data integrity. Perform data entry tasks efficiently and with great attention to detail. Respond promptly and professionally to client queries, offering superior customer service. Work towards assigned deadlines and contribute to the achievement of team objectives. Collaborate closely with the data team, fostering effective communication and teamwork. Analyse data, identify anomalies, and liaise with Account Managers and the IT Team to ensure accurate and reliable data for our clients. My client values their employees' well-being and provide a range of attractive benefits including 25 days' holiday, private medical cover, and a pension scheme. Additionally, you'll enjoy a friendly and supportive work environment where progression opportunities are readily available. Qualifications and Skills: Excellent organisational and time management abilities. Proficiency in Microsoft Office suite, particularly Excel. Strong attention to detail and accuracy. Effective communication skills, both written and verbal. Ability to work collaboratively in a team environment. Analytical mindset with the ability to identify and resolve issues. Prior experience in data entry or administration is advantageous but not essential. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Finance Administrator Location: Chester (full-time, office-based) Pay: £13.34 per hour (£26,000 per annum) Contract: Ongoing temporary / Temp to Perm for the right person Hours: Monday to Friday, 9:00am - 5:30pm About the Role We are currently recruiting an Operations Administrator to join a busy Lending Operations team within a growing UK financial services organisation. This role plays a key part in supporting the lending lifecycle, ensuring documentation is produced accurately, communications are managed efficiently, and operational processes run smoothly. This is an excellent opportunity for someone with strong administrative skills who enjoys working in a fast-paced, professional environment and is looking for long-term stability. Key Responsibilities Creating and maintaining lending and customer documentation Drafting formal correspondence and letters to solicitors Producing bespoke correspondence for clients, accurately extracting and inputting information Managing a shared email inbox and directing queries to the appropriate internal teams Handling incoming post, scanning, and electronic document management Preparing and processing documents for submission to the Land Registry Requesting, tracking and chasing signed documentation where required About the Organisation The business is a UK-based bank with a strong reputation for professionalism, collaboration and customer focus. Employees describe the organisation as forward-thinking, values-driven and supportive, with a genuine emphasis on accuracy, teamwork and doing things the right way. The working environment is structured yet hands-on, offering exposure to real lending operations within a bank that is continuing to grow and invest in its people. What We're Looking For Strong attention to detail and high levels of accuracy Confidence working with detailed documentation Ability to work efficiently in a fast-paced office environment Strong written communication skills Previous banking or financial services experience is beneficial but not essential A proactive, reliable and professional approach to work Why Apply? Full-time, Monday to Friday role with no weekend work Opportunity to move from temporary to permanent employment Experience within a specialist lending environment Supportive team culture within a growing financial organisation Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 26, 2026
Seasonal
Finance Administrator Location: Chester (full-time, office-based) Pay: £13.34 per hour (£26,000 per annum) Contract: Ongoing temporary / Temp to Perm for the right person Hours: Monday to Friday, 9:00am - 5:30pm About the Role We are currently recruiting an Operations Administrator to join a busy Lending Operations team within a growing UK financial services organisation. This role plays a key part in supporting the lending lifecycle, ensuring documentation is produced accurately, communications are managed efficiently, and operational processes run smoothly. This is an excellent opportunity for someone with strong administrative skills who enjoys working in a fast-paced, professional environment and is looking for long-term stability. Key Responsibilities Creating and maintaining lending and customer documentation Drafting formal correspondence and letters to solicitors Producing bespoke correspondence for clients, accurately extracting and inputting information Managing a shared email inbox and directing queries to the appropriate internal teams Handling incoming post, scanning, and electronic document management Preparing and processing documents for submission to the Land Registry Requesting, tracking and chasing signed documentation where required About the Organisation The business is a UK-based bank with a strong reputation for professionalism, collaboration and customer focus. Employees describe the organisation as forward-thinking, values-driven and supportive, with a genuine emphasis on accuracy, teamwork and doing things the right way. The working environment is structured yet hands-on, offering exposure to real lending operations within a bank that is continuing to grow and invest in its people. What We're Looking For Strong attention to detail and high levels of accuracy Confidence working with detailed documentation Ability to work efficiently in a fast-paced office environment Strong written communication skills Previous banking or financial services experience is beneficial but not essential A proactive, reliable and professional approach to work Why Apply? Full-time, Monday to Friday role with no weekend work Opportunity to move from temporary to permanent employment Experience within a specialist lending environment Supportive team culture within a growing financial organisation Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Sales Administrator ( 26,000 + up to 10,000 yearly bonus) Location: Near Swanley About the Role Our client, a well-established and growing organisation, is looking for a proactive and organised Sales Administrator to join their team. This is a fantastic opportunity for someone who thrives in a busy environment and enjoys being at the centre of operations, ensuring excellent service delivery and customer satisfaction. Key Responsibilities: Coordinate and manage service requests, ensuring timely and efficient delivery Schedule engineers and allocate jobs based on priority and availability Act as the main point of contact for customers, handling queries and updates Liaise with internal teams to ensure smooth service operations Handle any issues or delays quickly and professionally Maintain accurate records on internal systems and databases Support the wider team with general coordination and administrative duties About You: Previous experience in a coordination, scheduling, or customer service role Strong organisational and multitasking skills Excellent communication skills, both verbal and written Confident using CRM systems or scheduling software Ability to work well under pressure and manage changing priorities High attention to detail with a proactive, problem-solving approach Apply now with your CV for immediate consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Apr 26, 2026
Full time
Sales Administrator ( 26,000 + up to 10,000 yearly bonus) Location: Near Swanley About the Role Our client, a well-established and growing organisation, is looking for a proactive and organised Sales Administrator to join their team. This is a fantastic opportunity for someone who thrives in a busy environment and enjoys being at the centre of operations, ensuring excellent service delivery and customer satisfaction. Key Responsibilities: Coordinate and manage service requests, ensuring timely and efficient delivery Schedule engineers and allocate jobs based on priority and availability Act as the main point of contact for customers, handling queries and updates Liaise with internal teams to ensure smooth service operations Handle any issues or delays quickly and professionally Maintain accurate records on internal systems and databases Support the wider team with general coordination and administrative duties About You: Previous experience in a coordination, scheduling, or customer service role Strong organisational and multitasking skills Excellent communication skills, both verbal and written Confident using CRM systems or scheduling software Ability to work well under pressure and manage changing priorities High attention to detail with a proactive, problem-solving approach Apply now with your CV for immediate consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Time Appointments are proud to be working on behalf of a well-known business who are currently looking to recruit an experienced Internal Sales Administrator to strengthen their team. This is a fantastic opportunity to work for a long-standing business who value their employees. The company is looking for someone who excels in a fast-paced environment and displays excellent customer service skills. Key Duties: Responsible for order processing. Dealing with the daily telephone, email and web enquiries and orders submitted by customers. Follow up all sales leads, enquiries and quotations. Serve customers both over the phone and face to face at the counter. Ensure the system is kept up to date with customer communication. Help maintain a stocked branch. Previous Skills & Experience: Previous customer service experience is essential. Strong telephone manner and excellent communication skills. Previous sales experience in a fast-paced environment would be beneficial. Excellent attention to detail. Benefits: Competitive salary. 31 days holiday, including bank holidays. Length of service award. Cycle to work scheme. Contributary pension scheme. Company sick pay. Enhanced maternity and parental pay. Training and development opportunities. Employee discounts. On-site parking.
Apr 26, 2026
Full time
Time Appointments are proud to be working on behalf of a well-known business who are currently looking to recruit an experienced Internal Sales Administrator to strengthen their team. This is a fantastic opportunity to work for a long-standing business who value their employees. The company is looking for someone who excels in a fast-paced environment and displays excellent customer service skills. Key Duties: Responsible for order processing. Dealing with the daily telephone, email and web enquiries and orders submitted by customers. Follow up all sales leads, enquiries and quotations. Serve customers both over the phone and face to face at the counter. Ensure the system is kept up to date with customer communication. Help maintain a stocked branch. Previous Skills & Experience: Previous customer service experience is essential. Strong telephone manner and excellent communication skills. Previous sales experience in a fast-paced environment would be beneficial. Excellent attention to detail. Benefits: Competitive salary. 31 days holiday, including bank holidays. Length of service award. Cycle to work scheme. Contributary pension scheme. Company sick pay. Enhanced maternity and parental pay. Training and development opportunities. Employee discounts. On-site parking.
Construction & Property Recruitment
Bothwell, Lanarkshire
Are you a detail-oriented professional with a knack for compliance and a background in the construction industry? Our client are a major scottish sub-contractor in the construction sector and are looking for a proactive Document Controller & Compliance Administrator to join their business support team. This role is the heartbeat of our office operations, ensuring our records are flawless, our accreditations are current, and our safety standards are met. The Role In this role, you'll be managing the essential systems that keep our projects running. Your day-to-day will involve: Documentation & Admin: Taking charge of day-to-day administration, filing, and ensuring all company records and IMS (Integrated Management System) documentation are accurate and up-to-date. Compliance & Accreditations: Managing all construction-specific accreditations and overseeing office compliance. Safety & Health: Assisting with Health & Safety management, including monitoring occupational health records and documenting accidents or incidents. Training & Sub-Contractors: Organising company-wide training, managing sub-contractor PQQs (Pre-Qualification Questionnaires), and verifying competencies. Communication: Acting as a key point of contact for internal teams, external clients, and suppliershandling everything from phone enquiries to complex client PQQs. What You'll Need (Essential Requirements) Education: A qualification in Administration or Business. Experience: Proven experience in a similar Document Control or Compliance role, specifically within the Construction sector. Sector Knowledge: Hands-on experience with construction training requirements and industry accreditations. Customer Service: A track record of dealing professionally with both customers and suppliers. Tech Savvy: Advanced proficiency in MS Office Packages. Mobility: A valid Driver's License is required. About You You are a strong communicator who thrives in a collaborative team environment. You have a sharp eye for detail and the ability to manage multiple moving partsfrom IMS systems to greeting visitorswith ease and professionalism.
Apr 26, 2026
Full time
Are you a detail-oriented professional with a knack for compliance and a background in the construction industry? Our client are a major scottish sub-contractor in the construction sector and are looking for a proactive Document Controller & Compliance Administrator to join their business support team. This role is the heartbeat of our office operations, ensuring our records are flawless, our accreditations are current, and our safety standards are met. The Role In this role, you'll be managing the essential systems that keep our projects running. Your day-to-day will involve: Documentation & Admin: Taking charge of day-to-day administration, filing, and ensuring all company records and IMS (Integrated Management System) documentation are accurate and up-to-date. Compliance & Accreditations: Managing all construction-specific accreditations and overseeing office compliance. Safety & Health: Assisting with Health & Safety management, including monitoring occupational health records and documenting accidents or incidents. Training & Sub-Contractors: Organising company-wide training, managing sub-contractor PQQs (Pre-Qualification Questionnaires), and verifying competencies. Communication: Acting as a key point of contact for internal teams, external clients, and suppliershandling everything from phone enquiries to complex client PQQs. What You'll Need (Essential Requirements) Education: A qualification in Administration or Business. Experience: Proven experience in a similar Document Control or Compliance role, specifically within the Construction sector. Sector Knowledge: Hands-on experience with construction training requirements and industry accreditations. Customer Service: A track record of dealing professionally with both customers and suppliers. Tech Savvy: Advanced proficiency in MS Office Packages. Mobility: A valid Driver's License is required. About You You are a strong communicator who thrives in a collaborative team environment. You have a sharp eye for detail and the ability to manage multiple moving partsfrom IMS systems to greeting visitorswith ease and professionalism.
Sales Administrator Basildon, Essex 24,480 + Monthly Bonus Monday - Friday, 9am - 5pm (flexible) 25 days holiday + Bank Holidays, onsite parking, pension scheme We are partnering with a reputable supplier based in Basildon who are seeking a proactive and motivated Sales Administrator to join their growing team. In this role, you will play a key part in managing customer enquiries, processing orders accurately, and ensuring the smooth coordination of sales and installation activities. You will be central to delivering exceptional customer service while supporting internal teams and maintaining efficient administrative processes. Key Responsibilities: Process all sales orders accurately and promptly through the internal system Coordinate equipment arrangements, installations, and supplier appointments Track and manage the progress of sales orders to ensure timely completion Follow up weekly on quotations with both customers and internal teams Maintain and update ERP systems to ensure accurate and up to date customer information Support the projects team with quotations, progress updates, and equipment ordering Communicate effectively with customers, vendors, and colleagues to resolve queries Manage B2B software used for tender quotations Lead on social media activity across all platforms with daily engagement Assist with portal management for the wider team Provide support to the rentals department when needed Escalate complex issues to management or relevant departments Ensure compliance with company procedures, processes, and quality standards Attend site visits as required Represent the company at association events when necessary About You: Experience using NetSuite and Canva is desirable Strong IT proficiency, including MS Office and Excel Previous experience in a sales support or administrative role Excellent written and verbal communication skills Highly organised with the ability to multitask effectively Strong problem solving ability and a commitment to excellent service A collaborative and positive team player Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 26, 2026
Full time
Sales Administrator Basildon, Essex 24,480 + Monthly Bonus Monday - Friday, 9am - 5pm (flexible) 25 days holiday + Bank Holidays, onsite parking, pension scheme We are partnering with a reputable supplier based in Basildon who are seeking a proactive and motivated Sales Administrator to join their growing team. In this role, you will play a key part in managing customer enquiries, processing orders accurately, and ensuring the smooth coordination of sales and installation activities. You will be central to delivering exceptional customer service while supporting internal teams and maintaining efficient administrative processes. Key Responsibilities: Process all sales orders accurately and promptly through the internal system Coordinate equipment arrangements, installations, and supplier appointments Track and manage the progress of sales orders to ensure timely completion Follow up weekly on quotations with both customers and internal teams Maintain and update ERP systems to ensure accurate and up to date customer information Support the projects team with quotations, progress updates, and equipment ordering Communicate effectively with customers, vendors, and colleagues to resolve queries Manage B2B software used for tender quotations Lead on social media activity across all platforms with daily engagement Assist with portal management for the wider team Provide support to the rentals department when needed Escalate complex issues to management or relevant departments Ensure compliance with company procedures, processes, and quality standards Attend site visits as required Represent the company at association events when necessary About You: Experience using NetSuite and Canva is desirable Strong IT proficiency, including MS Office and Excel Previous experience in a sales support or administrative role Excellent written and verbal communication skills Highly organised with the ability to multitask effectively Strong problem solving ability and a commitment to excellent service A collaborative and positive team player Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Customer Service Administrator. Swinton. 24k - 26k doe Due to workload and growth, this well established company are looking for an experienced Customer Service Administrator to join the team. Duties will include; Taking calls and liaising with customers to discuss their requirements Providing detailed quotes Processing orders onto the system Liaising with the design and installation team to arrange dates for delivery and fitting Being the point of contact for queries, late or missing deliveries Making follow up calls to customers to ensure happy with the service and products To be successful, you will have strong customer service experience - experience of providing quotes to customers is essential. Order processing skills are a definite advantage. Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted. Follow us on LinkedIn and Facebook for updates, recruitment information, new vacancies and more!
Apr 26, 2026
Full time
Customer Service Administrator. Swinton. 24k - 26k doe Due to workload and growth, this well established company are looking for an experienced Customer Service Administrator to join the team. Duties will include; Taking calls and liaising with customers to discuss their requirements Providing detailed quotes Processing orders onto the system Liaising with the design and installation team to arrange dates for delivery and fitting Being the point of contact for queries, late or missing deliveries Making follow up calls to customers to ensure happy with the service and products To be successful, you will have strong customer service experience - experience of providing quotes to customers is essential. Order processing skills are a definite advantage. Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted. Follow us on LinkedIn and Facebook for updates, recruitment information, new vacancies and more!
Data Integrity Analyst Location : Hybrid/London EC2R 7AF, with up to 3 days working from home after an initial period of training. Salary: Up to £37,000 a year (depending on relevant knowledge, skills and experience). Type of contract: Permanent. Full time. 35 hours per week, Monday to Friday SAUL Trustee Company is a great place to work, whether you re a pensions specialist, an excellent administrator, an HR professional or an IT whizz, we might be the next step in your career! We re the Trustee and administrator of a multi-employer hybrid pension scheme, and a Master Trust, looking after the pensions of more than 80,000 members. We re a friendly team of around 70 people who work part of the week from home and at least two days each week in our central London office. SAUL Trustee Company (STC) is ranked the 23rd Best Company to work for in the UK in 2025 and we have a one-star accreditation as an outstanding place to work. At STC, we are responsible for: • Collecting the money members and employers pay into SAUL • Managing where that money is invested, and • Making sure we pay the right pension to the right person at the right time. We are now recruiting for a Data Integrity Analyst to assume responsibility for obtaining, analysing and cleansing SAUL Lifetime and SAUL Start data to meet the requirements of the Scheme and the Pensions Regulator. You will detect and remove data errors and inconsistencies, and to standardise and correct data in bulk to improve the accuracy and completeness of all the Scheme s data. You will be responsible for • Understanding and operating within the team s processes, following project plans and working collaboratively to meet project objectives. • Operating to a standard that meets the Pensions Regulator Recordkeeping Guidance. • Working with the Operations team to ensure the data is fit for purpose. • Building a strong relationship with internal teams and external parties, including Scheme employers to facilitate the goals of the team and the business maintaining the database so that the data held is accurate, complete, current and appropriate for the needs of the Scheme. Agreeing the extent of data cleanses and the timeframes required. Data cleanses will include: • Amending incorrect data, identifying and resolving gaps in data by obtaining the correct information from the appropriate party • Correcting data fields where insufficient or incorrect historical separation or tranche divisions have occurred • Aligning Scheme data with the data held by other stakeholders, and • Ensuring data is current. In agreement with the Data Services Manager, you will: • Carry out initial analysis to assess data quality • Pro-actively investigate data inconsistencies and develop potential solutions • Load data in bulk to ensure member data is complete and up to date • Undertake analysis to determine data accuracy and currency • Complete regular data analysis reports to maintain data quality, and operate within the Pension Regulator s validation procedure. To be considered for this role you will need to demonstrate : • At least two years of data entry, data amendment and data maintenance experience • At least two years of pension and data administration experience • Understanding of relevant legislation, regulations, and of The Pension Regulator • Experience of assessing and responding to non-routine work situations • Experience using Excel formulas like DATE(), INDEX(), VLOOKUP(), HLOOKUP() and MATCH() and more advance formulas. • Experience using SQL Server Studio • Ability in developing solutions to non-standard problems, and the willingness to experiment and find an efficient solution to issues. • Advanced level in data analysis and calculations in spreadsheets • Computer literacy (including strong experience of using MS Office, Excel and SharePoint) • Customer-focused • Able to work well in a team • Self-motivated • Written and oral communication skills • Attention to detail Other desirable knowledge/experience • UPM knowledge To know what we offer in more detail check our website! Please download the job description for further details about the role. If you would like to submit your CV for this role, please click on APPLY today!
Apr 26, 2026
Full time
Data Integrity Analyst Location : Hybrid/London EC2R 7AF, with up to 3 days working from home after an initial period of training. Salary: Up to £37,000 a year (depending on relevant knowledge, skills and experience). Type of contract: Permanent. Full time. 35 hours per week, Monday to Friday SAUL Trustee Company is a great place to work, whether you re a pensions specialist, an excellent administrator, an HR professional or an IT whizz, we might be the next step in your career! We re the Trustee and administrator of a multi-employer hybrid pension scheme, and a Master Trust, looking after the pensions of more than 80,000 members. We re a friendly team of around 70 people who work part of the week from home and at least two days each week in our central London office. SAUL Trustee Company (STC) is ranked the 23rd Best Company to work for in the UK in 2025 and we have a one-star accreditation as an outstanding place to work. At STC, we are responsible for: • Collecting the money members and employers pay into SAUL • Managing where that money is invested, and • Making sure we pay the right pension to the right person at the right time. We are now recruiting for a Data Integrity Analyst to assume responsibility for obtaining, analysing and cleansing SAUL Lifetime and SAUL Start data to meet the requirements of the Scheme and the Pensions Regulator. You will detect and remove data errors and inconsistencies, and to standardise and correct data in bulk to improve the accuracy and completeness of all the Scheme s data. You will be responsible for • Understanding and operating within the team s processes, following project plans and working collaboratively to meet project objectives. • Operating to a standard that meets the Pensions Regulator Recordkeeping Guidance. • Working with the Operations team to ensure the data is fit for purpose. • Building a strong relationship with internal teams and external parties, including Scheme employers to facilitate the goals of the team and the business maintaining the database so that the data held is accurate, complete, current and appropriate for the needs of the Scheme. Agreeing the extent of data cleanses and the timeframes required. Data cleanses will include: • Amending incorrect data, identifying and resolving gaps in data by obtaining the correct information from the appropriate party • Correcting data fields where insufficient or incorrect historical separation or tranche divisions have occurred • Aligning Scheme data with the data held by other stakeholders, and • Ensuring data is current. In agreement with the Data Services Manager, you will: • Carry out initial analysis to assess data quality • Pro-actively investigate data inconsistencies and develop potential solutions • Load data in bulk to ensure member data is complete and up to date • Undertake analysis to determine data accuracy and currency • Complete regular data analysis reports to maintain data quality, and operate within the Pension Regulator s validation procedure. To be considered for this role you will need to demonstrate : • At least two years of data entry, data amendment and data maintenance experience • At least two years of pension and data administration experience • Understanding of relevant legislation, regulations, and of The Pension Regulator • Experience of assessing and responding to non-routine work situations • Experience using Excel formulas like DATE(), INDEX(), VLOOKUP(), HLOOKUP() and MATCH() and more advance formulas. • Experience using SQL Server Studio • Ability in developing solutions to non-standard problems, and the willingness to experiment and find an efficient solution to issues. • Advanced level in data analysis and calculations in spreadsheets • Computer literacy (including strong experience of using MS Office, Excel and SharePoint) • Customer-focused • Able to work well in a team • Self-motivated • Written and oral communication skills • Attention to detail Other desirable knowledge/experience • UPM knowledge To know what we offer in more detail check our website! Please download the job description for further details about the role. If you would like to submit your CV for this role, please click on APPLY today!
Customer Service Administrator Location: Northwich Contract type: Temporary for up to 3 months Working schedule: Monday - Friday (Office based) Hours: 8am - 5pm Rate of pay: 13.50ph Adecco are recruiting for an experienced Customer Service Administrator to support our client based in Northwich on a temporary basis for up to 3 months . The successful candidate will support operations from order receipt through to installation and completion, liaising with customers, internal teams, and field engineers to ensure accurate documentation and smooth scheduling for seamless delivery and installation. Key responsibilities: Process customer orders accurately, ensuring all documentation and specifications are complete Raise works orders and job packs using internal systems (Sales Logic / Job Logic) Track orders through the manufacturing process and liaise with the factory on production timelines and material availability Plan, schedule, and coordinate field engineers' workloads and site visits Prepare job sheets, installation packs, and supporting documentation Support contract administration, procurement activities, and project milestones Maintain accurate project and compliance records, including RAMS and permits Act as a main point of contact for customers, providing updates on order status and installation dates Communicate effectively with Sales, Manufacturing, Finance, and Operations teams What we are looking for: Highly organised with excellent attention to detail Strong administrative and coordination skills in a fast-paced environment Confident communicator, comfortable liaising with customers and internal stakeholders Able to manage multiple priorities while meeting deadlines Proficient in using internal systems and standard Microsoft Office applications Previous experience in order processing, project coordination, manufacturing, or engineering environments is desirable If this role is of interest to you, please apply with your most up to date CV! Why Adecco: Annual leave entitlement Perks at work - discount vouchers and points to spend Support program with 24/7 helpline Eye care vouchers Competitive pension scheme Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 26, 2026
Seasonal
Customer Service Administrator Location: Northwich Contract type: Temporary for up to 3 months Working schedule: Monday - Friday (Office based) Hours: 8am - 5pm Rate of pay: 13.50ph Adecco are recruiting for an experienced Customer Service Administrator to support our client based in Northwich on a temporary basis for up to 3 months . The successful candidate will support operations from order receipt through to installation and completion, liaising with customers, internal teams, and field engineers to ensure accurate documentation and smooth scheduling for seamless delivery and installation. Key responsibilities: Process customer orders accurately, ensuring all documentation and specifications are complete Raise works orders and job packs using internal systems (Sales Logic / Job Logic) Track orders through the manufacturing process and liaise with the factory on production timelines and material availability Plan, schedule, and coordinate field engineers' workloads and site visits Prepare job sheets, installation packs, and supporting documentation Support contract administration, procurement activities, and project milestones Maintain accurate project and compliance records, including RAMS and permits Act as a main point of contact for customers, providing updates on order status and installation dates Communicate effectively with Sales, Manufacturing, Finance, and Operations teams What we are looking for: Highly organised with excellent attention to detail Strong administrative and coordination skills in a fast-paced environment Confident communicator, comfortable liaising with customers and internal stakeholders Able to manage multiple priorities while meeting deadlines Proficient in using internal systems and standard Microsoft Office applications Previous experience in order processing, project coordination, manufacturing, or engineering environments is desirable If this role is of interest to you, please apply with your most up to date CV! Why Adecco: Annual leave entitlement Perks at work - discount vouchers and points to spend Support program with 24/7 helpline Eye care vouchers Competitive pension scheme Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
My client, a well-established business based in Hatfield, is looking for a dynamic Sales Administrator to become the heartbeat of their customer operations. This is a pivotal role where you will "own" the customer journey, taking full responsibility for the entire process from the initial enquiry to final delivery and aftersales care. If you are a proactive professional who thrives on delivering gold-standard service and making things happen, this is a fantastic opportunity to join a forward-thinking team where your impact is truly valued. Key Responsibilities: Acting as the first point of contact for new customer enquiries. Generating accurate, professional quotes tailored to specific client requirements. Converting approved quotes into active orders within internal systems. Liaising directly with suppliers to place orders and secure necessary stock. Providing consistent updates to customers regarding the status of their orders. Managing expectations by communicating lead times, ETAs, and any potential delays Monitoring shipments and obtaining Proof of Delivery (POD) documents. Investigating and resolving any logistical issues that may arise during transit Addressing and resolving customer queries via both telephone and email. Managing the returns process (RMA) and ensuring aftersales issues are closed out efficiently. The successful candidate will have: A proven track record in order processing and administrative roles within a fast-paced environment. A confident telephone manner and the ability to handle customer and supplier queries professionally. A self-motivated, "team player" attitude with the drive to take full ownership of the customer journey. High attention to detail to ensure all quotes, orders, and data entry are completed without error. Benefits: 23 days plus Bank Holidays, rising to 25 after 5 years Free on sire parking Early finish on Fridays Company Pension Progression opportunities On site gym Due to the high volume of interest we receive for each vacancy, we are only able to contact shortlisted candidates. If you have not heard from our team within 7 days, please consider your application unsuccessful. Please refrain from calling the office to check the status of your application or to discuss the role; this allows us to dedicate our time to the shortlisting process. We will retain your CV on file for future opportunities that may be a match for your skills and experience.
Apr 26, 2026
Full time
My client, a well-established business based in Hatfield, is looking for a dynamic Sales Administrator to become the heartbeat of their customer operations. This is a pivotal role where you will "own" the customer journey, taking full responsibility for the entire process from the initial enquiry to final delivery and aftersales care. If you are a proactive professional who thrives on delivering gold-standard service and making things happen, this is a fantastic opportunity to join a forward-thinking team where your impact is truly valued. Key Responsibilities: Acting as the first point of contact for new customer enquiries. Generating accurate, professional quotes tailored to specific client requirements. Converting approved quotes into active orders within internal systems. Liaising directly with suppliers to place orders and secure necessary stock. Providing consistent updates to customers regarding the status of their orders. Managing expectations by communicating lead times, ETAs, and any potential delays Monitoring shipments and obtaining Proof of Delivery (POD) documents. Investigating and resolving any logistical issues that may arise during transit Addressing and resolving customer queries via both telephone and email. Managing the returns process (RMA) and ensuring aftersales issues are closed out efficiently. The successful candidate will have: A proven track record in order processing and administrative roles within a fast-paced environment. A confident telephone manner and the ability to handle customer and supplier queries professionally. A self-motivated, "team player" attitude with the drive to take full ownership of the customer journey. High attention to detail to ensure all quotes, orders, and data entry are completed without error. Benefits: 23 days plus Bank Holidays, rising to 25 after 5 years Free on sire parking Early finish on Fridays Company Pension Progression opportunities On site gym Due to the high volume of interest we receive for each vacancy, we are only able to contact shortlisted candidates. If you have not heard from our team within 7 days, please consider your application unsuccessful. Please refrain from calling the office to check the status of your application or to discuss the role; this allows us to dedicate our time to the shortlisting process. We will retain your CV on file for future opportunities that may be a match for your skills and experience.
Customer Service Administrator Location: Cosham (Hybrid after probation, with 2 days remote and 3 in office) Salary: £28,500 P/A plus a 5% annual bonus Hours: Monday to Friday (shifts between 8:00am 6:00pm) We are looking for a proactive and adaptable Customer Service Administrator to join our busy Operations team. This is a varied and fast-paced role where no two days are the same, making it ideal for someone who enjoys multitasking and delivering excellent customer support. The Role You will play a key role in supporting day-to-day operations, ensuring a high standard of service is delivered across a range of administrative and customer-focused tasks. Flexibility and a hands-on approach are essential, as you will be working across different areas depending on business needs. Key responsibilities include: Providing administrative support across the team Handling inbound calls and responding to customer queries Monitoring and following up on ongoing cases or requests Managing and processing customer-related documentation Supporting internal processes to ensure smooth day-to-day operations Maintaining accurate records and systems Adapting quickly to changing priorities and workload demands You will have: Experience in both administrative and customer service or contact centre environments The ability to switch between tasks quickly, while maintaining focus when needed Strong attention to detail with the ability to process high volumes of work accurately Excellent communication skills and a customer-focused approach A proactive and flexible attitude Benefits include: Car schemes and discounts. High pension scheme. Annual salary review. Free parking. Dress down parking. Buy and carry over annual leave. Please submit your CV to be considered for the role, if you have any questions please call Molly on (phone number removed).
Apr 26, 2026
Full time
Customer Service Administrator Location: Cosham (Hybrid after probation, with 2 days remote and 3 in office) Salary: £28,500 P/A plus a 5% annual bonus Hours: Monday to Friday (shifts between 8:00am 6:00pm) We are looking for a proactive and adaptable Customer Service Administrator to join our busy Operations team. This is a varied and fast-paced role where no two days are the same, making it ideal for someone who enjoys multitasking and delivering excellent customer support. The Role You will play a key role in supporting day-to-day operations, ensuring a high standard of service is delivered across a range of administrative and customer-focused tasks. Flexibility and a hands-on approach are essential, as you will be working across different areas depending on business needs. Key responsibilities include: Providing administrative support across the team Handling inbound calls and responding to customer queries Monitoring and following up on ongoing cases or requests Managing and processing customer-related documentation Supporting internal processes to ensure smooth day-to-day operations Maintaining accurate records and systems Adapting quickly to changing priorities and workload demands You will have: Experience in both administrative and customer service or contact centre environments The ability to switch between tasks quickly, while maintaining focus when needed Strong attention to detail with the ability to process high volumes of work accurately Excellent communication skills and a customer-focused approach A proactive and flexible attitude Benefits include: Car schemes and discounts. High pension scheme. Annual salary review. Free parking. Dress down parking. Buy and carry over annual leave. Please submit your CV to be considered for the role, if you have any questions please call Molly on (phone number removed).
Job Title: Sales Administrator Location: Carnforth Are you a detail-oriented individual with a knack for organisation? Our client is seeking a dynamic Sales Administrator to join their team in Carnforth. Key Responsibilities: Manage and update customer information using CRM software for accurate records. Handle client correspondence through email and phone, delivering exceptional customer service. Assist the sales team with processing orders, quotations, and contracts efficiently. Maintain organised filing systems for all sales documentation. utilise Microsoft Dynamics for order entry and invoicing. Facilitate timely communication across departments to ensure smooth sales operations. Contribute to the continuous improvement of administrative processes within the sales department. Experience and Skills Required: Proven experience in sales administration or a similar administrative role is advantageous, but not essential. Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook). Familiarity with CRM software is highly desirable. Strong organisational and time management skills. Excellent written and verbal communication skills in English. Good IT literacy and the ability to adapt to new software systems quickly. Customer service experience is beneficial. Ability to work independently and as part of a team in a fast-paced environment. Benefits: Company pension Casual dress On-site canteen Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 26, 2026
Full time
Job Title: Sales Administrator Location: Carnforth Are you a detail-oriented individual with a knack for organisation? Our client is seeking a dynamic Sales Administrator to join their team in Carnforth. Key Responsibilities: Manage and update customer information using CRM software for accurate records. Handle client correspondence through email and phone, delivering exceptional customer service. Assist the sales team with processing orders, quotations, and contracts efficiently. Maintain organised filing systems for all sales documentation. utilise Microsoft Dynamics for order entry and invoicing. Facilitate timely communication across departments to ensure smooth sales operations. Contribute to the continuous improvement of administrative processes within the sales department. Experience and Skills Required: Proven experience in sales administration or a similar administrative role is advantageous, but not essential. Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook). Familiarity with CRM software is highly desirable. Strong organisational and time management skills. Excellent written and verbal communication skills in English. Good IT literacy and the ability to adapt to new software systems quickly. Customer service experience is beneficial. Ability to work independently and as part of a team in a fast-paced environment. Benefits: Company pension Casual dress On-site canteen Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
