Expedia Group B2B is the Business-to-Business arm of Expedia Group. We bring Expedia Group's innovative technology and distribution solutions to partners across the world, including global financial institutions, corporate managed travel, offline travel agents, global travel suppliers such as major airlines, and many more. As a global leader in travel technology, Expedia Group B2B powers thousands of partners across diverse markets and travel segments. We are seeking an exceptional Sr Technical Product Manager to join Expedia Group B2B. This role will partner with the Director, Machine Learning Science - Recommendations & Relevance to build cutting-edge Machine Learning and AI solutions that enhance our partners' user experiences and optimise their product offerings. You will focus on delivery management and on translating business requirements into clear problem statements and technical requirements for applied ML algorithms in the recommendations and relevance space. The ideal candidate combines strong product/program management skills with a deep understanding of machine learning science to drive substantial value for Expedia Group B2B and our partners across multiple domains. In this role, you will Partner with the Director, Machine Learning Science - Recommendations & Relevance, and cross-functional leadership to define and execute the applied science roadmap that improves recommendation quality, traveller engagement, and partner outcomes across all B2B products. Own planning and delivery for key initiatives, from problem framing and opportunity sizing through data discovery, feature and signal definition, experiment design, model development, online testing, and rollout. Translate partner and product needs into clear requirements, success metrics, and prioritised backlogs for the Recommendations & Relevance Machine Learning Science team, ensuring strong alignment with Product Management, Engineering, and Analytics. Drive program execution and transparency across multiple teams, managing timelines, dependencies, and risks, and communicating plans, progress, and results to senior stakeholders in a clear and compelling way. Champion operational excellence in the science lifecycle by promoting best practices in experimentation, offline and online evaluation, documentation, and post-launch learning to continuously raise the bar on scientific rigor and impact. Experience and qualifications Bachelor's or master's degree in computer science, engineering, statistics, mathematics or a related quantitative field, or equivalent practical experience. 5+ years of experience in technical product management or technical program management in machine learning, data-intensive, or large-scale platform domains, with a proven track record of delivering complex technical products or initiatives. Strong understanding of applied machine learning concepts (for example, supervised learning, ranking, recommendation, relevance), data ecosystems (such as data lakes, batch and streaming data processing), and how models are trained, evaluated, deployed, and monitored in production environments. Demonstrated ability to translate ambiguous business problems into structured scientific problem statements, measurable success metrics, and clear technical roadmaps and requirements, balancing near-term impact with longer-term platform and capability investments. Excellent communication, collaboration, and stakeholder management skills, with the ability to bridge technical and non-technical audiences, lead cross-functional initiatives, and manage multiple projects simultaneously in a fast-paced environment. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Apr 28, 2026
Full time
Expedia Group B2B is the Business-to-Business arm of Expedia Group. We bring Expedia Group's innovative technology and distribution solutions to partners across the world, including global financial institutions, corporate managed travel, offline travel agents, global travel suppliers such as major airlines, and many more. As a global leader in travel technology, Expedia Group B2B powers thousands of partners across diverse markets and travel segments. We are seeking an exceptional Sr Technical Product Manager to join Expedia Group B2B. This role will partner with the Director, Machine Learning Science - Recommendations & Relevance to build cutting-edge Machine Learning and AI solutions that enhance our partners' user experiences and optimise their product offerings. You will focus on delivery management and on translating business requirements into clear problem statements and technical requirements for applied ML algorithms in the recommendations and relevance space. The ideal candidate combines strong product/program management skills with a deep understanding of machine learning science to drive substantial value for Expedia Group B2B and our partners across multiple domains. In this role, you will Partner with the Director, Machine Learning Science - Recommendations & Relevance, and cross-functional leadership to define and execute the applied science roadmap that improves recommendation quality, traveller engagement, and partner outcomes across all B2B products. Own planning and delivery for key initiatives, from problem framing and opportunity sizing through data discovery, feature and signal definition, experiment design, model development, online testing, and rollout. Translate partner and product needs into clear requirements, success metrics, and prioritised backlogs for the Recommendations & Relevance Machine Learning Science team, ensuring strong alignment with Product Management, Engineering, and Analytics. Drive program execution and transparency across multiple teams, managing timelines, dependencies, and risks, and communicating plans, progress, and results to senior stakeholders in a clear and compelling way. Champion operational excellence in the science lifecycle by promoting best practices in experimentation, offline and online evaluation, documentation, and post-launch learning to continuously raise the bar on scientific rigor and impact. Experience and qualifications Bachelor's or master's degree in computer science, engineering, statistics, mathematics or a related quantitative field, or equivalent practical experience. 5+ years of experience in technical product management or technical program management in machine learning, data-intensive, or large-scale platform domains, with a proven track record of delivering complex technical products or initiatives. Strong understanding of applied machine learning concepts (for example, supervised learning, ranking, recommendation, relevance), data ecosystems (such as data lakes, batch and streaming data processing), and how models are trained, evaluated, deployed, and monitored in production environments. Demonstrated ability to translate ambiguous business problems into structured scientific problem statements, measurable success metrics, and clear technical roadmaps and requirements, balancing near-term impact with longer-term platform and capability investments. Excellent communication, collaboration, and stakeholder management skills, with the ability to bridge technical and non-technical audiences, lead cross-functional initiatives, and manage multiple projects simultaneously in a fast-paced environment. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Job Title: Development Manager Location: London Reports to: Chief Executive Officer Job Summary The Development Manager will be a dynamic and experienced fundraiser with strong technical skills in grant and funding solicitation, management and stewardship across Crisis Action s current donor targets including major foundations, governments, and High Net Wealth Individuals (HNWI). They will serve as the anchor of a newly configured fundraising team designed to support Crisis Action to nurture its existing donors and secure the next generation of support for its ground-breaking work. This role is pivotal in ensuring excellence in our outreach, proposals, reporting and communication to drive resource mobilisation that is essential for the organisation s financial sustainability at a time when our distinct model and way of working is needed more than ever. Principal responsibilities Donor engagement and communications Oversee and coordinate day-to-day engagement with current and prospective foundation, government and individual donors by members of the Crisis Action team Represent the organisation vis-à-vis donor representatives Support HNWI donor benefits structure and cultivation plans Prepare compelling and timely donor reports, donor updates, letters of receipt and other outreach materials in collaboration with finance and campaign teams. Grant management and oversight Ensuring timely and skilled drafting, consultation and sign off of high-quality grant proposals Timely acknowledgement of all contributions and compliance with donor requirements Preparation of high-quality proposal budgets and financial reports for donors in compliance with grant specifications and deadlines, in close cooperation with the Finance Team Review all grant agreements and monitor/ensure the organization's adherence to its contractual commitments. Strategic vision and guidance: Provide strategic support to the Chief Executive Officer on short- and long-term fundraising strategies and broader resource mobilisation initiatives to ensure our fundraising strategy and its implementation helps achieve organisational goals Set fundraising targets and produce periodic funding forecasts in consultation with members of the team. Research and intelligence: Carry out donor research and provide strategic insights and donor related updates and background information to relevant colleagues. Monitor and ensure a solid pipeline of donor prospects Team coordination and collaboration Ensure that there is a clear workplan that anticipates what has to happen when to guide team resource allocation and workload management Ensure effective and efficient processes of gathering and sharing information across the team to support timely donor engagement and stewardship with clear protocols on the cadence of team calls and written updates Support colleagues to adhere to agreed fundraising roles and responsibilities Communications Ensuring effective and timely communications to donors, Crisis Action s board and team In collaboration with the CEO, ensure timely and regular flow of information to the team on fundraising progress Timely production of high-quality fundraising updates for our Board Data and Systems Management Sustain, manage and where possible further develop the relevant administrative infrastructure, including grant tracking and reporting systems, Salesforce contact database, events calendars, contact lists, donor profiles, website and annual report donor acknowledgement lists and meeting minutes Job Specifications Essential Skills & Experience Minimum 5 years experience in fundraising, donor relations, or development within the non-profit or international advocacy sector A proven track record of engaging with foundations and government officials to secure and manage grants Demonstrated ability to forge new donor partnerships, and a track record of bringing in new revenue Strong understanding of government and foundation funding landscapes with at least some familiarity with differences between them and the stewardship of major gifts from individual giving Experience in drafting compelling fundraising proposals, reports and donor updates for a variety of donors foundations, governments and individuals Strong all-round communication and storytelling skills Experience producing a range of communications materials for different audiences Strategic thinker with the ability to translate organisational goals into actionable fundraising plans Proficiency in CRM systems (e.g., Salesforce) and grant management tools Ability to work collaboratively across teams and cultures with colleagues dispersed across the world Financial literacy and a proven ability to understand and construct budgets Collaborative and empathetic approach to team and donor engagement Enthusiasm, initiative and willingness to learn Ability to work well under pressure and meet deadlines Excellent organisational and administrative skills, including a systematic approach to maintaining donor tracking systems Fluency in oral and written English Proficiency in Salesforce and Microsoft Office (Word, Excel, PowerPoint) Ability/willingness to travel to staff retreats and for donor visits. Legal right to work in the UK Desirable skills and experience Proficiency in additional languages Established donor networks Experience managing major gifts and cultivating individual donor relations Knowledge of conflict, human rights, or social justice issues Key Relationships Senior Management Team, Development Team, Finance Team, Campaign Leads, Office Directors Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Salary & Benefits Salary: We have set bands for the salary range for all positions at Crisis Action. The baseline of our salary range for this position is £40K per annum. Benefits: 25 annual leave days (30 days after 3 years). Up to 6% contribution to pension. 3-month long service leave after 6 years and one-month sabbatical leave in year 10. CA additionally offers an annual inflationary increase, and 2% salary increase in year 2, 4 and 8 subject to availability of funds. DEI (Diversity, Equity and Inclusion) Statement Crisis Action values and nurtures an inclusive culture that sees the diversity of its board, staff, partners, and all we work with as a strength and source of innovation and creativity. We welcome applications from anyone no matter your background, gender identity and expression, nationality, language, ethnicity, colour, caste, race, sexual orientation, ability, religion or belief, age, marriage, civil partnership, or parental status. Equality among all is a driving force in our work and a feature of our recruitment. We strive to ensure that all employment decisions are made entirely on merit.
Apr 28, 2026
Full time
Job Title: Development Manager Location: London Reports to: Chief Executive Officer Job Summary The Development Manager will be a dynamic and experienced fundraiser with strong technical skills in grant and funding solicitation, management and stewardship across Crisis Action s current donor targets including major foundations, governments, and High Net Wealth Individuals (HNWI). They will serve as the anchor of a newly configured fundraising team designed to support Crisis Action to nurture its existing donors and secure the next generation of support for its ground-breaking work. This role is pivotal in ensuring excellence in our outreach, proposals, reporting and communication to drive resource mobilisation that is essential for the organisation s financial sustainability at a time when our distinct model and way of working is needed more than ever. Principal responsibilities Donor engagement and communications Oversee and coordinate day-to-day engagement with current and prospective foundation, government and individual donors by members of the Crisis Action team Represent the organisation vis-à-vis donor representatives Support HNWI donor benefits structure and cultivation plans Prepare compelling and timely donor reports, donor updates, letters of receipt and other outreach materials in collaboration with finance and campaign teams. Grant management and oversight Ensuring timely and skilled drafting, consultation and sign off of high-quality grant proposals Timely acknowledgement of all contributions and compliance with donor requirements Preparation of high-quality proposal budgets and financial reports for donors in compliance with grant specifications and deadlines, in close cooperation with the Finance Team Review all grant agreements and monitor/ensure the organization's adherence to its contractual commitments. Strategic vision and guidance: Provide strategic support to the Chief Executive Officer on short- and long-term fundraising strategies and broader resource mobilisation initiatives to ensure our fundraising strategy and its implementation helps achieve organisational goals Set fundraising targets and produce periodic funding forecasts in consultation with members of the team. Research and intelligence: Carry out donor research and provide strategic insights and donor related updates and background information to relevant colleagues. Monitor and ensure a solid pipeline of donor prospects Team coordination and collaboration Ensure that there is a clear workplan that anticipates what has to happen when to guide team resource allocation and workload management Ensure effective and efficient processes of gathering and sharing information across the team to support timely donor engagement and stewardship with clear protocols on the cadence of team calls and written updates Support colleagues to adhere to agreed fundraising roles and responsibilities Communications Ensuring effective and timely communications to donors, Crisis Action s board and team In collaboration with the CEO, ensure timely and regular flow of information to the team on fundraising progress Timely production of high-quality fundraising updates for our Board Data and Systems Management Sustain, manage and where possible further develop the relevant administrative infrastructure, including grant tracking and reporting systems, Salesforce contact database, events calendars, contact lists, donor profiles, website and annual report donor acknowledgement lists and meeting minutes Job Specifications Essential Skills & Experience Minimum 5 years experience in fundraising, donor relations, or development within the non-profit or international advocacy sector A proven track record of engaging with foundations and government officials to secure and manage grants Demonstrated ability to forge new donor partnerships, and a track record of bringing in new revenue Strong understanding of government and foundation funding landscapes with at least some familiarity with differences between them and the stewardship of major gifts from individual giving Experience in drafting compelling fundraising proposals, reports and donor updates for a variety of donors foundations, governments and individuals Strong all-round communication and storytelling skills Experience producing a range of communications materials for different audiences Strategic thinker with the ability to translate organisational goals into actionable fundraising plans Proficiency in CRM systems (e.g., Salesforce) and grant management tools Ability to work collaboratively across teams and cultures with colleagues dispersed across the world Financial literacy and a proven ability to understand and construct budgets Collaborative and empathetic approach to team and donor engagement Enthusiasm, initiative and willingness to learn Ability to work well under pressure and meet deadlines Excellent organisational and administrative skills, including a systematic approach to maintaining donor tracking systems Fluency in oral and written English Proficiency in Salesforce and Microsoft Office (Word, Excel, PowerPoint) Ability/willingness to travel to staff retreats and for donor visits. Legal right to work in the UK Desirable skills and experience Proficiency in additional languages Established donor networks Experience managing major gifts and cultivating individual donor relations Knowledge of conflict, human rights, or social justice issues Key Relationships Senior Management Team, Development Team, Finance Team, Campaign Leads, Office Directors Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Salary & Benefits Salary: We have set bands for the salary range for all positions at Crisis Action. The baseline of our salary range for this position is £40K per annum. Benefits: 25 annual leave days (30 days after 3 years). Up to 6% contribution to pension. 3-month long service leave after 6 years and one-month sabbatical leave in year 10. CA additionally offers an annual inflationary increase, and 2% salary increase in year 2, 4 and 8 subject to availability of funds. DEI (Diversity, Equity and Inclusion) Statement Crisis Action values and nurtures an inclusive culture that sees the diversity of its board, staff, partners, and all we work with as a strength and source of innovation and creativity. We welcome applications from anyone no matter your background, gender identity and expression, nationality, language, ethnicity, colour, caste, race, sexual orientation, ability, religion or belief, age, marriage, civil partnership, or parental status. Equality among all is a driving force in our work and a feature of our recruitment. We strive to ensure that all employment decisions are made entirely on merit.
Job Title: Operations Manager Location: Sharston, M22 4SN Salary : £45,000 - £60,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year on year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest rated firms in the sector. About The Role: Due to continued growth and expansion, we are seeking an experienced and driven Operations Manager. The Operations Manager is responsible for driving data-led decision making, systems performance, and cross-functional operational support across the firm. This role sits at the intersection of technology, data, legal operations, and business process - providing the analytical rigour and operational structure that enables both legal and non-legal functions to operate effectively. The Operations team also handles key business processes in support of other business functions and this role will involve the management of both data focussed and more traditional operations roles Responsibilities: Responsible for the firm's operational data infrastructure, ensuring accuracy, consistency, and accessibility of business-critical data across systems. Lead the development and governance of management information (MI) reporting, providing actionable insight to senior management and department heads. Leadership of the data analytics team in production and maintenance of dashboards and reporting tools (e.g. Power BI, SQL-based reports). Working with various stakeholders directly and in through supervision of the data team to identify improvements and additions to existing reporting suites. Liaise with compliance and risk functions to ensure operational processes reflect regulatory requirements (e.g. SRA, GDPR). Working with the Development team, Business Analyst, Project Manager as required to ensure a joined-up approach to systems and compliance. Lead or contribute to firmwide operational projects such as system migrations, reporting re-platforming, or process standardisation initiatives. Maintain operational process documentation and ensure procedures are kept current, accessible and adhered to. Monitor operational risk indicators and escalate emerging issues to senior management with appropriate remediation recommendations. Contribute to the firm's AI and data strategy, including identification of use cases, vendor assessment, and governance framework development. Work with other companies within the group to ensure effective systems and data management between companies. Person Specification: Experience in senior operations roles, ideally within a legal or other professional services firm. Demonstrable expertise in data management, MI reporting, and business intelligence tools (e.g. Power BI, Tableau, or equivalent). Strong working knowledge of relational databases and querying (SQL), with an ability to interrogate and manipulate data to derive business insight. Experience using case management systems or CRM and understanding how data flows in and out of such systems. Experience managing or influencing cross-functional operational projects in an environment with multiple stakeholder groups. Strong commercial awareness with an understanding of how operational performance connects to financial outcomes. Comfortable working with analytics, data and reporting tools to translate information into clear business insights. Familiarity with AI and machine learning tools in an operational or analytical context including, document processing, predictive analytics, or LLM-based workflow augmentation. Understanding of cybersecurity and data security principles as they relate to data governance and system access management. Hours: Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Operations General Manager, Ops Manager, Senior Operations Executive, Legal Operations Manager, Professional Services Operations Manager, Business Management, Business Operations Leader may also be considered for this role.
Apr 28, 2026
Full time
Job Title: Operations Manager Location: Sharston, M22 4SN Salary : £45,000 - £60,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year on year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest rated firms in the sector. About The Role: Due to continued growth and expansion, we are seeking an experienced and driven Operations Manager. The Operations Manager is responsible for driving data-led decision making, systems performance, and cross-functional operational support across the firm. This role sits at the intersection of technology, data, legal operations, and business process - providing the analytical rigour and operational structure that enables both legal and non-legal functions to operate effectively. The Operations team also handles key business processes in support of other business functions and this role will involve the management of both data focussed and more traditional operations roles Responsibilities: Responsible for the firm's operational data infrastructure, ensuring accuracy, consistency, and accessibility of business-critical data across systems. Lead the development and governance of management information (MI) reporting, providing actionable insight to senior management and department heads. Leadership of the data analytics team in production and maintenance of dashboards and reporting tools (e.g. Power BI, SQL-based reports). Working with various stakeholders directly and in through supervision of the data team to identify improvements and additions to existing reporting suites. Liaise with compliance and risk functions to ensure operational processes reflect regulatory requirements (e.g. SRA, GDPR). Working with the Development team, Business Analyst, Project Manager as required to ensure a joined-up approach to systems and compliance. Lead or contribute to firmwide operational projects such as system migrations, reporting re-platforming, or process standardisation initiatives. Maintain operational process documentation and ensure procedures are kept current, accessible and adhered to. Monitor operational risk indicators and escalate emerging issues to senior management with appropriate remediation recommendations. Contribute to the firm's AI and data strategy, including identification of use cases, vendor assessment, and governance framework development. Work with other companies within the group to ensure effective systems and data management between companies. Person Specification: Experience in senior operations roles, ideally within a legal or other professional services firm. Demonstrable expertise in data management, MI reporting, and business intelligence tools (e.g. Power BI, Tableau, or equivalent). Strong working knowledge of relational databases and querying (SQL), with an ability to interrogate and manipulate data to derive business insight. Experience using case management systems or CRM and understanding how data flows in and out of such systems. Experience managing or influencing cross-functional operational projects in an environment with multiple stakeholder groups. Strong commercial awareness with an understanding of how operational performance connects to financial outcomes. Comfortable working with analytics, data and reporting tools to translate information into clear business insights. Familiarity with AI and machine learning tools in an operational or analytical context including, document processing, predictive analytics, or LLM-based workflow augmentation. Understanding of cybersecurity and data security principles as they relate to data governance and system access management. Hours: Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Operations General Manager, Ops Manager, Senior Operations Executive, Legal Operations Manager, Professional Services Operations Manager, Business Management, Business Operations Leader may also be considered for this role.
About the Role Grade Level (for internal use): 09 Customer Success Manager, Europe The Team: It's a dynamic global team, where the work changes daily. You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. This team will develop and execute data driven processes to deliver world class customer experience. Your role may focus on migration, onboarding or global strategic accounts. The Impact: Your interactions with the client will reaffirm and strengthen the organization's relationship with existing accounts and their decision to work with S&P Market Intelligence. Through delivering a positive overall client experience, supporting strategic objectives on the account level, and driving increased client adoption, this role will educate and spread awareness within our client base about S&P Global Market Intelligence's capabilities. These efforts are a key factor in revenue retention and growth. What's in it for you: We are looking for someone to grow with the company by not only evolving your client relationship skills, but also your industry knowledge and product knowledge to help clients get the most value from market leading analytical solutions and data services. You may evolve your career within the Customer Success Team by growing within your role or shifting your focus within the team towards a more product-focused role. You will also develop skills which will prepare you for relationship management, sales or product specialist roles. Responsibilities Develop and execute proactive, creative, and ongoing contact initiatives in partnership with Marketing, Product, and account team(s) Drive continuous service improvement with ultimate goal/focus of product adoption and usage growth Evolve the profiles on accounts including all affiliations, geographic presence, and business interests through Sales Force Educate and spread awareness within the client-base about our capabilities to increase usage, leveraging the knowledge of product specialists Increase adoption/usage by focusing on distinct users to increase usage and overall increase in number of users Provide platform, product functionality and new release training (on-site or virtually) specific to a user job function, liaise with product management team to master new product enhancements and relay client feedback on an ongoing basis In partnership with our usage analytics team, monitor product usage and develop account profiles including geographic/departmental presence, relationship history and business interests to support in the develop of renewal proposals and potentially identify upsell opportunities Ongoing learning, and deepening that knowledge, of the suite of products and services offered and ongoing enhancements and new offerings and how they relate to customers Understand customer business and market trends and suggest ways to help clients address them through education on the product and/or connecting them with the right people internally to address those needs Ensure enhancement requests from clients are routed to product stakeholders Leverage internal sales tools to optimize client engagement, eg. CRM and Cadence systems What We're Looking For Positive, proactive attitude and ability to work well in teams Exceptional skills in listening to clients, articulating ideas and complex information in a clear and concise manner Proven record of maintaining strong relationships with senior members of client organizations, addressing their needs, and maintaining a high level of client satisfaction Goal and action orientated, with ability to organize, multi-task and prioritize in a fast-paced environment Experience in a consultative sales or a client facing role (inside sales, prospecting, sales support, customer support) and in dealing with challenging situations Basic Qualifications Bachelor's degree required (Finance, Economics or related field preferred) Strong MS office (Word, Excel, PowerPoint) skills are required 1-3 years work experience (2 years of experience in financial services industry and/or in a sales/account management role preferred Any knowledge of CRM systems (such as SalesLoft) or research platforms would be advantageous Benefits Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please email:
Apr 28, 2026
Full time
About the Role Grade Level (for internal use): 09 Customer Success Manager, Europe The Team: It's a dynamic global team, where the work changes daily. You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. This team will develop and execute data driven processes to deliver world class customer experience. Your role may focus on migration, onboarding or global strategic accounts. The Impact: Your interactions with the client will reaffirm and strengthen the organization's relationship with existing accounts and their decision to work with S&P Market Intelligence. Through delivering a positive overall client experience, supporting strategic objectives on the account level, and driving increased client adoption, this role will educate and spread awareness within our client base about S&P Global Market Intelligence's capabilities. These efforts are a key factor in revenue retention and growth. What's in it for you: We are looking for someone to grow with the company by not only evolving your client relationship skills, but also your industry knowledge and product knowledge to help clients get the most value from market leading analytical solutions and data services. You may evolve your career within the Customer Success Team by growing within your role or shifting your focus within the team towards a more product-focused role. You will also develop skills which will prepare you for relationship management, sales or product specialist roles. Responsibilities Develop and execute proactive, creative, and ongoing contact initiatives in partnership with Marketing, Product, and account team(s) Drive continuous service improvement with ultimate goal/focus of product adoption and usage growth Evolve the profiles on accounts including all affiliations, geographic presence, and business interests through Sales Force Educate and spread awareness within the client-base about our capabilities to increase usage, leveraging the knowledge of product specialists Increase adoption/usage by focusing on distinct users to increase usage and overall increase in number of users Provide platform, product functionality and new release training (on-site or virtually) specific to a user job function, liaise with product management team to master new product enhancements and relay client feedback on an ongoing basis In partnership with our usage analytics team, monitor product usage and develop account profiles including geographic/departmental presence, relationship history and business interests to support in the develop of renewal proposals and potentially identify upsell opportunities Ongoing learning, and deepening that knowledge, of the suite of products and services offered and ongoing enhancements and new offerings and how they relate to customers Understand customer business and market trends and suggest ways to help clients address them through education on the product and/or connecting them with the right people internally to address those needs Ensure enhancement requests from clients are routed to product stakeholders Leverage internal sales tools to optimize client engagement, eg. CRM and Cadence systems What We're Looking For Positive, proactive attitude and ability to work well in teams Exceptional skills in listening to clients, articulating ideas and complex information in a clear and concise manner Proven record of maintaining strong relationships with senior members of client organizations, addressing their needs, and maintaining a high level of client satisfaction Goal and action orientated, with ability to organize, multi-task and prioritize in a fast-paced environment Experience in a consultative sales or a client facing role (inside sales, prospecting, sales support, customer support) and in dealing with challenging situations Basic Qualifications Bachelor's degree required (Finance, Economics or related field preferred) Strong MS office (Word, Excel, PowerPoint) skills are required 1-3 years work experience (2 years of experience in financial services industry and/or in a sales/account management role preferred Any knowledge of CRM systems (such as SalesLoft) or research platforms would be advantageous Benefits Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please email:
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Director, Product Management - Platform Language We are a group of passionate product managers focused on delivering a world class platform as part of Genesys Cloud. As part of the core platform team, we are seeking a highly motivated and results-oriented Director to lead the evolution of localization and internationalization capabilities across our products. Our vision is to deliver a seamless, inclusive, and intuitive multilingual experience for every user and customer, regardless of geography, native language, or dialect. We aim to build foundational language capabilities that scale globally, support regional compliance and accessibility requirements, and drive user engagement across all international markets. As a Product Director, you will serve as the central point of ownership for the platform's language capabilities. You will work cross-functionally with engineering, UX, product, sales, and customer success teams to define the roadmap, drive execution, and continuously improve the way we support language across the product portfolio. Key Responsibilities: Own and drive the end-to-end product strategy for platform language capabilities, including localization, internationalization, and multilingual support Serve as the central point of contact and subject matter expert across the organization for all language-related platform initiatives Define and manage the language roadmap across the platform, prioritizing based on business impact, customer need, and technical feasibility Design and improve multi-language support across platform workflows - including seamless switching between agents and customers in different languages Define and monitor language quality metrics, ensuring translations are fit-for-purpose, culturally appropriate, and consistent across use cases Maintain and improve language completeness across UI, voice, AI, and documentation surfaces Establish benchmarks for language quality, performance, and adoption - including measurement frameworks, referenceability, and success criteria Define and continuously improve the process and velocity for enabling new languages, across UI, static text assets (STA), and AI/LLM-driven experiences Evaluate and incorporate regional localization requirements, including date/time formats, currency symbols, number formats, and address conventions Serve as the primary point of contact for sales and customer success teams regarding language-related customer questions, escalations, and support Drive analysis and competitive benchmarking (CI), identifying gaps and opportunities in comparison with competitors Conduct market and regional research to assess language requirements and user expectations in new geographies Explore and evaluate emerging language technologies, tools, and methodologies, including machine translation, LLMs, and hybrid models Track and tag language capabilities against revenue and pipeline data to inform prioritization and market opportunities Collaborate with reporting teams to improve language affinity tracking and visibility within product analytics Investigate ways to scale localization and translation capacity, improving efficiency and throughput Act in both a Product Manager and Project Manager capacity, ensuring alignment and execution across multiple internal stakeholders Coordinate across product, engineering, UX and regional teams to align and integrate all language-related efforts consistently across the platform Minimum Requirements: Bachelor's degree in computer science, Engineering, Linguistics, or related field 7+ years of product management experience or relevant technical role Experience with localization/internationalization, multilingual UX, or regional product strategy Familiarity with L10n/I18n frameworks, translation management systems, Unicode standards Strong technical aptitude to collaborate closely with engineering Excellent written and verbal communication skills Proven ability to deliver cross-functional projects on time and with impact Proven success in leading teams to deliver best in class solutions Self-starter with strong analytical skills and attention to detail Desirable Skills: Experience supporting platform-scale localization for SaaS or enterprise products Knowledge of accessibility standards and cultural nuances in UI/UX Background working with vendors or teams focused on translation, natural language processing (NLP), or voice technologies Passion for building inclusive, user-centered products for a global audience Experience benchmarking and analyzing competitors' localization capabilities Experience interacting with customers and partnersIf a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys(R) empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud(TM) is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit . Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase. Join our Talent Community.Genesys(R) empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud(TM) is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion,
Apr 28, 2026
Full time
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Director, Product Management - Platform Language We are a group of passionate product managers focused on delivering a world class platform as part of Genesys Cloud. As part of the core platform team, we are seeking a highly motivated and results-oriented Director to lead the evolution of localization and internationalization capabilities across our products. Our vision is to deliver a seamless, inclusive, and intuitive multilingual experience for every user and customer, regardless of geography, native language, or dialect. We aim to build foundational language capabilities that scale globally, support regional compliance and accessibility requirements, and drive user engagement across all international markets. As a Product Director, you will serve as the central point of ownership for the platform's language capabilities. You will work cross-functionally with engineering, UX, product, sales, and customer success teams to define the roadmap, drive execution, and continuously improve the way we support language across the product portfolio. Key Responsibilities: Own and drive the end-to-end product strategy for platform language capabilities, including localization, internationalization, and multilingual support Serve as the central point of contact and subject matter expert across the organization for all language-related platform initiatives Define and manage the language roadmap across the platform, prioritizing based on business impact, customer need, and technical feasibility Design and improve multi-language support across platform workflows - including seamless switching between agents and customers in different languages Define and monitor language quality metrics, ensuring translations are fit-for-purpose, culturally appropriate, and consistent across use cases Maintain and improve language completeness across UI, voice, AI, and documentation surfaces Establish benchmarks for language quality, performance, and adoption - including measurement frameworks, referenceability, and success criteria Define and continuously improve the process and velocity for enabling new languages, across UI, static text assets (STA), and AI/LLM-driven experiences Evaluate and incorporate regional localization requirements, including date/time formats, currency symbols, number formats, and address conventions Serve as the primary point of contact for sales and customer success teams regarding language-related customer questions, escalations, and support Drive analysis and competitive benchmarking (CI), identifying gaps and opportunities in comparison with competitors Conduct market and regional research to assess language requirements and user expectations in new geographies Explore and evaluate emerging language technologies, tools, and methodologies, including machine translation, LLMs, and hybrid models Track and tag language capabilities against revenue and pipeline data to inform prioritization and market opportunities Collaborate with reporting teams to improve language affinity tracking and visibility within product analytics Investigate ways to scale localization and translation capacity, improving efficiency and throughput Act in both a Product Manager and Project Manager capacity, ensuring alignment and execution across multiple internal stakeholders Coordinate across product, engineering, UX and regional teams to align and integrate all language-related efforts consistently across the platform Minimum Requirements: Bachelor's degree in computer science, Engineering, Linguistics, or related field 7+ years of product management experience or relevant technical role Experience with localization/internationalization, multilingual UX, or regional product strategy Familiarity with L10n/I18n frameworks, translation management systems, Unicode standards Strong technical aptitude to collaborate closely with engineering Excellent written and verbal communication skills Proven ability to deliver cross-functional projects on time and with impact Proven success in leading teams to deliver best in class solutions Self-starter with strong analytical skills and attention to detail Desirable Skills: Experience supporting platform-scale localization for SaaS or enterprise products Knowledge of accessibility standards and cultural nuances in UI/UX Background working with vendors or teams focused on translation, natural language processing (NLP), or voice technologies Passion for building inclusive, user-centered products for a global audience Experience benchmarking and analyzing competitors' localization capabilities Experience interacting with customers and partnersIf a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys(R) empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud(TM) is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit . Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase. Join our Talent Community.Genesys(R) empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud(TM) is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion,
Area Sales Manager (Financial Solutions) cCompetitive Base + OTE (80-100k) + Car Allowance Remote - South East ABJ7402 As an experienced ambitious Area Sales Manager, you would be joining a national sales team with unparalleled growth within a leading financial services organisation that empowers British business. As a B2B Area Sales Manager you will be responsible for identifying and engaging with key industrial business partners to offer finance solutions, maximise sales, and increase business development for future business growth of the company. As area sales manager with a background in financial solutions expertise OR industry knowledge of the industrial sector, you would liaise with key stakeholders (procurement/ engineering managers, finance directors, decision makers ) to provide flexible uniquely tailored funding solutions to support and target SME /businesses across the UK for their purchase of e.g. industrial vehicles / haulage (vans/ trailers/ lorries etc) / plant machinery / manufacturing equipment etc. Home-based (remote) - Own vehicle required. What can we offer you? Uncapped commission structure with OTE 80-120k 1st year. Commission paid on every 'deal' Supportive team structure. Thorough training in HO to start the role quickly and informatively. Remote working environment. Superb benefits + car allowance + mileage (not car). Key Responsibilities Cold calling and generating new business from scratch for new customer engagement within the UK, targeting accounts and representing the company to increase current UK sales. Prepare, maintain and develop the Key Account Financial Plans to customers offering financial solutions e.g. Hire Purchase, Sale and HP Back (equity release from assets) and Finance Lease. Liaise with key contacts /customers about medium and long-term sales forecasting. Updating the sales CRM systems with logging call activity key to organisation and follow-ups. Management of customer complaints in close liaison with teams, ensuring effective and proactive communication and resolution. Management of various customer projects both with the customer and internally within the company. Develop positive, proactive relationships across internal departments and with external stakeholders. Ensure that all company governance and compliance requirements are adhered to. Qualifications / Experience Experience of working in a commercial B2B environment. Solid experience in industr ial sales / business development OR financial services experience Evidence of new sales and business development with demonstrated success in achieving sales targets. Desirable - Experience of offering finance solutions e.g. Hire Purchase, Sale and HP Back (equity release from assets) and Finance Lease. Full training given. Evidence of cold calling and travelling to customer sites. (Autonomy /freedom with your own customer base). Maintain a strong relationship within internal and external stakeholders. High levels commercial acumen with strong interpersonal skills Self-motivated, proactive & enthusiastic individual. Excellent communication and influencing skills, able to understand technical information and promote company financial solutions and products. Effectively manage and maintain peer and business relationships with a high degree of integrity and trust. Salary Base + uncapped commission (Base / OTE 80-100k) Pension- EC 10%: Private Medical Insurance; Life Assurance etc. Social events. Remote working. To Apply : Please contact Alison Basson, job ref ABJ7402 on (phone number removed) or preferably apply to
Apr 28, 2026
Full time
Area Sales Manager (Financial Solutions) cCompetitive Base + OTE (80-100k) + Car Allowance Remote - South East ABJ7402 As an experienced ambitious Area Sales Manager, you would be joining a national sales team with unparalleled growth within a leading financial services organisation that empowers British business. As a B2B Area Sales Manager you will be responsible for identifying and engaging with key industrial business partners to offer finance solutions, maximise sales, and increase business development for future business growth of the company. As area sales manager with a background in financial solutions expertise OR industry knowledge of the industrial sector, you would liaise with key stakeholders (procurement/ engineering managers, finance directors, decision makers ) to provide flexible uniquely tailored funding solutions to support and target SME /businesses across the UK for their purchase of e.g. industrial vehicles / haulage (vans/ trailers/ lorries etc) / plant machinery / manufacturing equipment etc. Home-based (remote) - Own vehicle required. What can we offer you? Uncapped commission structure with OTE 80-120k 1st year. Commission paid on every 'deal' Supportive team structure. Thorough training in HO to start the role quickly and informatively. Remote working environment. Superb benefits + car allowance + mileage (not car). Key Responsibilities Cold calling and generating new business from scratch for new customer engagement within the UK, targeting accounts and representing the company to increase current UK sales. Prepare, maintain and develop the Key Account Financial Plans to customers offering financial solutions e.g. Hire Purchase, Sale and HP Back (equity release from assets) and Finance Lease. Liaise with key contacts /customers about medium and long-term sales forecasting. Updating the sales CRM systems with logging call activity key to organisation and follow-ups. Management of customer complaints in close liaison with teams, ensuring effective and proactive communication and resolution. Management of various customer projects both with the customer and internally within the company. Develop positive, proactive relationships across internal departments and with external stakeholders. Ensure that all company governance and compliance requirements are adhered to. Qualifications / Experience Experience of working in a commercial B2B environment. Solid experience in industr ial sales / business development OR financial services experience Evidence of new sales and business development with demonstrated success in achieving sales targets. Desirable - Experience of offering finance solutions e.g. Hire Purchase, Sale and HP Back (equity release from assets) and Finance Lease. Full training given. Evidence of cold calling and travelling to customer sites. (Autonomy /freedom with your own customer base). Maintain a strong relationship within internal and external stakeholders. High levels commercial acumen with strong interpersonal skills Self-motivated, proactive & enthusiastic individual. Excellent communication and influencing skills, able to understand technical information and promote company financial solutions and products. Effectively manage and maintain peer and business relationships with a high degree of integrity and trust. Salary Base + uncapped commission (Base / OTE 80-100k) Pension- EC 10%: Private Medical Insurance; Life Assurance etc. Social events. Remote working. To Apply : Please contact Alison Basson, job ref ABJ7402 on (phone number removed) or preferably apply to
Senior Manager Compliance & Business Delivery Salary: Competitive (Dependent on Experience) Location: On-site Salary: £60,000-£65,000 (DOE) Contract: Full Time Permanent Reports to: Managing Director Level: Senior Leadership Team / Executive We are seeking an experienced Senior Manager Compliance & Business Delivery to join a growing organisation operating within a regulated manufacturing environment. This is a critical senior leadership role, acting as the Managing Director s operational deputy , with responsibility for overseeing day-to-day business operations, compliance, and delivery. The role is designed to strengthen leadership capacity, ensure operational continuity and support long-term business growth as the organisation evolves. Key Responsibilities: Executive Leadership & Deputy Responsibilities: Act as the Managing Director s deputy for operational, compliance and delivery matters Provide day-to-day leadership across the business Support strategic planning and long-term organisational development Represent the business with customers, suppliers, auditors and stakeholders Operations & Manufacturing Management: Lead operational activities including production, engineering collaboration and quality control Ensure delivery of high-quality output aligned with customer and regulatory requirements Monitor and report on KPIs including efficiency, quality, cost and delivery Supply Chain & Procurement: Oversee end-to-end supply chain operations including procurement and logistics Manage supplier performance, risk and resilience Develop cost-effective and compliant sourcing strategies Quality & ISO Governance: Hold accountability for the Quality Management System (ISO 9001) Lead internal and external audits Drive continuous improvement and corrective action initiatives Defence & Regulatory Compliance: Provide oversight of defence and regulated programmes Ensure compliance with defence standards, export controls and contractual obligations Support bid reviews, contract reviews and programme assurance activities Act as a key point of contact for auditors and regulatory bodies Health, Safety & Environmental Compliance: Ensure compliance with HSE legislation and environmental standards Lead risk assessments, incident investigations and corrective actions Promote a strong safety and compliance culture Financial & Commercial Management: Manage operational budgets and resource planning Identify cost-saving and efficiency improvements Support pricing, project costing and commercial decision-making Leadership & Stakeholder Engagement: Lead and develop operational, quality and compliance teams Build strong relationships with customers, suppliers and partners Promote cross-functional collaboration across the business Skills, Experience & Qualifications Essential: Significant senior leadership experience in operations, manufacturing, supply chain, quality or compliance Experience within regulated manufacturing environments Strong understanding of ISO 9001 and quality systems Experience managing regulatory compliance and defence-related contracts Ability to operate at executive level alongside senior leadership Desirable: Experience in defence, aerospace or high-reliability electronics sectors Knowledge of export controls, sanctions and regulatory frameworks Experience supporting organisational growth or leadership transition Degree or equivalent qualification in Engineering, Operations or Business Personal Attributes: High integrity and accountability Strategic thinker with strong operational focus Calm, resilient and decisive under pressure Confident leader with the ability to act autonomously Strong communication and stakeholder management skills Performance Measures: Operational efficiency and delivery performance Audit outcomes and regulatory compliance Supply chain performance and cost control Health, safety and environmental standards Successful transition of day-to-day operational leadership Summary: This is a key leadership opportunity for an experienced professional looking to step into a strategically influential role , combining operational management, compliance oversight and business leadership within a complex, regulated environment.
Apr 28, 2026
Full time
Senior Manager Compliance & Business Delivery Salary: Competitive (Dependent on Experience) Location: On-site Salary: £60,000-£65,000 (DOE) Contract: Full Time Permanent Reports to: Managing Director Level: Senior Leadership Team / Executive We are seeking an experienced Senior Manager Compliance & Business Delivery to join a growing organisation operating within a regulated manufacturing environment. This is a critical senior leadership role, acting as the Managing Director s operational deputy , with responsibility for overseeing day-to-day business operations, compliance, and delivery. The role is designed to strengthen leadership capacity, ensure operational continuity and support long-term business growth as the organisation evolves. Key Responsibilities: Executive Leadership & Deputy Responsibilities: Act as the Managing Director s deputy for operational, compliance and delivery matters Provide day-to-day leadership across the business Support strategic planning and long-term organisational development Represent the business with customers, suppliers, auditors and stakeholders Operations & Manufacturing Management: Lead operational activities including production, engineering collaboration and quality control Ensure delivery of high-quality output aligned with customer and regulatory requirements Monitor and report on KPIs including efficiency, quality, cost and delivery Supply Chain & Procurement: Oversee end-to-end supply chain operations including procurement and logistics Manage supplier performance, risk and resilience Develop cost-effective and compliant sourcing strategies Quality & ISO Governance: Hold accountability for the Quality Management System (ISO 9001) Lead internal and external audits Drive continuous improvement and corrective action initiatives Defence & Regulatory Compliance: Provide oversight of defence and regulated programmes Ensure compliance with defence standards, export controls and contractual obligations Support bid reviews, contract reviews and programme assurance activities Act as a key point of contact for auditors and regulatory bodies Health, Safety & Environmental Compliance: Ensure compliance with HSE legislation and environmental standards Lead risk assessments, incident investigations and corrective actions Promote a strong safety and compliance culture Financial & Commercial Management: Manage operational budgets and resource planning Identify cost-saving and efficiency improvements Support pricing, project costing and commercial decision-making Leadership & Stakeholder Engagement: Lead and develop operational, quality and compliance teams Build strong relationships with customers, suppliers and partners Promote cross-functional collaboration across the business Skills, Experience & Qualifications Essential: Significant senior leadership experience in operations, manufacturing, supply chain, quality or compliance Experience within regulated manufacturing environments Strong understanding of ISO 9001 and quality systems Experience managing regulatory compliance and defence-related contracts Ability to operate at executive level alongside senior leadership Desirable: Experience in defence, aerospace or high-reliability electronics sectors Knowledge of export controls, sanctions and regulatory frameworks Experience supporting organisational growth or leadership transition Degree or equivalent qualification in Engineering, Operations or Business Personal Attributes: High integrity and accountability Strategic thinker with strong operational focus Calm, resilient and decisive under pressure Confident leader with the ability to act autonomously Strong communication and stakeholder management skills Performance Measures: Operational efficiency and delivery performance Audit outcomes and regulatory compliance Supply chain performance and cost control Health, safety and environmental standards Successful transition of day-to-day operational leadership Summary: This is a key leadership opportunity for an experienced professional looking to step into a strategically influential role , combining operational management, compliance oversight and business leadership within a complex, regulated environment.
We're looking for a Product Manager to take full ownership of a recently implemented finance system and drive its ongoing optimisation and evolution. This is a high-impact, standalone role where you'll shape the product roadmap, influence senior stakeholders, and ensure the system delivers maximum value across the business. The Role Following a major finance system implementation the focus now shifts to optimisation, continuous improvement, and future feature rollouts based on business needs. You'll act as the central point of ownership, working closely with senior leadership, end users, and external vendors to refine and enhance the platform.This role requires someone confident operating at a senior level, comfortable working autonomously, and capable of bridging the gap between business and technology. Key Responsibilities Own and drive the finance system product roadmap and long-term strategy, experience with any major finance system is desirable Lead ongoing optimisation and enhancement initiatives Gather and prioritise user requirements to inform future feature development Engage and influence senior stakeholders internally and via external Vendor Act as the key liaison between finance, technology, and business teams Requirements Strong Product Manager or Tech BA background, with experience working with finance systems such as Aderant, Sage, Xero or similar Experience owning and evolving complex systems post-implementation Confident working in a standalone role with high visibility Strong stakeholder management skills, including engagement at senior level Commercially aware with a focus on driving value and efficiency Please apply to this advert or email your CV direct to
Apr 28, 2026
Full time
We're looking for a Product Manager to take full ownership of a recently implemented finance system and drive its ongoing optimisation and evolution. This is a high-impact, standalone role where you'll shape the product roadmap, influence senior stakeholders, and ensure the system delivers maximum value across the business. The Role Following a major finance system implementation the focus now shifts to optimisation, continuous improvement, and future feature rollouts based on business needs. You'll act as the central point of ownership, working closely with senior leadership, end users, and external vendors to refine and enhance the platform.This role requires someone confident operating at a senior level, comfortable working autonomously, and capable of bridging the gap between business and technology. Key Responsibilities Own and drive the finance system product roadmap and long-term strategy, experience with any major finance system is desirable Lead ongoing optimisation and enhancement initiatives Gather and prioritise user requirements to inform future feature development Engage and influence senior stakeholders internally and via external Vendor Act as the key liaison between finance, technology, and business teams Requirements Strong Product Manager or Tech BA background, with experience working with finance systems such as Aderant, Sage, Xero or similar Experience owning and evolving complex systems post-implementation Confident working in a standalone role with high visibility Strong stakeholder management skills, including engagement at senior level Commercially aware with a focus on driving value and efficiency Please apply to this advert or email your CV direct to
At Veranova, we believe people are our most important asset, and we are dedicated to building the most talented and diverse workforce in our industry. Our commitment to uncompromising focus on quality, compliance, safety, and excellence in delivery shapes everything we do. We are not just looking for skills; we are seeking innovative individuals who have a mindset open to learning and growth, and a desire to make a difference. Veranova is a global leader in the development and manufacturing of complex active pharmaceutical ingredients (APIs) for pharma and biotech customers. With deep technical expertise and impressive flexibility, we develop solutions and processes that support and accelerate innovation. Join us on our mission to enable current and next-generation therapeutics to improve and save the lives of patients. Every role at Veranova plays a part in delivering an exceptional customer experience through ownership and integrity. Role Overview The QC Manager holds the responsibility of effective leadership and managing Quality Control (QC) group. Responsible for managing the daily schedule and prioritisation of tasks to ensure the team is working effectively to achieve QC goals and wider company strategic operational and sales goals. Oversee the QC processes and ensuring that all products (Raw Materials, Intermediates, Final API(s) and others) meet the required standard of quality and compliance following Good Manufacturing Practices (cGMP), Good Documentation Practices (GDocP) and Environment, Health and Safety (EH&S) standards. Carry out an independent verification of data to ensure high-quality service is delivered. Embrace continuous improvement in all aspects of QC operations. Provide leadership to the group through effective communication, coaching, training and development. Ensure staff act in accordance with company policies and other applicable regulatory requirements (e.g. FDA, MHRA, EMA, ICH, cGMP, Data Integrity, CFR 21 Part 11 experience). Proficient in Quality Management System (QMS) i.e., Deviations, OOX investigations, RCA, CAPAs, Change Controls etc. Work with other departments to drive operational excellence ensuring all QC facilities are in audit ready state. Management of Home Office requirements for the QC department. Core Responsibilities Manage and oversee QC group to ensure all tasks are performed in line with applicable regulatory commitments (e.g. FDA, MHRA, EMA, ICH, cGMP, Data Integrity, CFR 21 Part 11 experience). Oversee daily schedule and prioritisation of tasks to ensure the team is working effectively to achieve QC goals and wider company strategic operational goals and sales goals. Perform data verification and inspection of audit trails for various electronic GMP data to ensure compliance. Support and facilitate the performance management and laboratory planning processes through the laboratory scheduling/planning tools, reporting scorecard metrics and monitoring laboratory indicators. Lead QC project activities to introduce policies/procedures, technologies and computer base applications to improve laboratory efficiency and promote culture of innovation, ensuring on-time completion with a high degree of quality. Responsible for hiring, managing, leading, and motivating the QC team; inclusive of mentoring, training, and development of department employees. Manage relationships with clients, internal and external regulatory agencies and auditors, supporting inspections and audits, as required. Drive a culture of quality throughout the organization, promoting a proactive approach to quality management and fostering a continuous improvement mindset. Manage Quality Events (i.e., Deviations, OOX investigations, RCA, Change Controls etc.) and implement effective corrective and preventative actions applicable to the QC department. Perform other duties as requested by Line Manager or delegate. Qualifications / Knowledge / Experience Minimum of Bachelors degree in Science, or equivalent, with 8+ years of related experience or Master's degree in Science with 5+ relevant experience. Proven leadership in Quality settings, including multi team / cross functional management coupled with strong mentoring and coaching abilities. Experienced in interacting with health authorities and taking a leading role in regulatory inspections and audits. Deep understanding and experience in application of global regulatory guidelines in pharmaceutical manufacturing environment (e.g., FDA, MHRA, EMA, ICH, GMP, Data Integrity, CFR 21 Part 11 experience). Proficient in preparation of high-quality written documents including generation and revision of Standard Operating Procedures (SOPs), test methods, protocols, reports and other GMP documents. Proficient in writing and review of the QMS records (e.g., deviation, OOX investigation, CAPA, RCA, Change Controls). Knowledge of data verification in pharmaceutical industry with some experience on common analytical techniques such as HPLC/UPLC, GC, NIR, UV Vis, pH meter, KF, FTIR, PSD or Auto titrators. Previous experience with Laboratory Information Management Systems (LIMS) and Chromatographic Data System (CDS) e.g., Chromeleon. Experience with method verification, validation and transfer. Our Commitment Inclusive Culture: At Veranova an inclusive culture is integral to our values. We are committed to ensuring that everyone can bring their full self to work and thrive in their career. Financial Wellness: The company provides an industry leading compensation package, and this position is eligible for an annual performance bonus in accordance with the terms of the applicable bonus plan. You will also receive excellent pension contributions with the option of making contributions via salary sacrifice and access to discounts from major online and high street stores. Health & Wellbeing: As well as being entitled to 25 days' annual leave plus recognised Scottish public holidays, our colleagues are also eligible to participate in benefits such as our Health Shield Cash Plan, Cycle2Work Scheme, life insurance, income protection, and GP Anytime. Professional Development: Opportunities for continuous growth and development through resources such as LinkedIn Learning, functional career pathways, and individual Personal Development Plans to map out your future with us. Additional Information Under UK legislation, we are required to ensure that all employees have the legal right to work in the UK, both at the time of offer and throughout their employment. Please note that we are not able to provide sponsorship for this role, so applicants must have the necessary right to work in place independently. Veranova is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief. All applications are carefully considered, and your details will be stored on our secure Application Management System. This is used throughout Veranova for the selection of suitable candidates for our vacancies as they arise. Veranova respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice.
Apr 28, 2026
Full time
At Veranova, we believe people are our most important asset, and we are dedicated to building the most talented and diverse workforce in our industry. Our commitment to uncompromising focus on quality, compliance, safety, and excellence in delivery shapes everything we do. We are not just looking for skills; we are seeking innovative individuals who have a mindset open to learning and growth, and a desire to make a difference. Veranova is a global leader in the development and manufacturing of complex active pharmaceutical ingredients (APIs) for pharma and biotech customers. With deep technical expertise and impressive flexibility, we develop solutions and processes that support and accelerate innovation. Join us on our mission to enable current and next-generation therapeutics to improve and save the lives of patients. Every role at Veranova plays a part in delivering an exceptional customer experience through ownership and integrity. Role Overview The QC Manager holds the responsibility of effective leadership and managing Quality Control (QC) group. Responsible for managing the daily schedule and prioritisation of tasks to ensure the team is working effectively to achieve QC goals and wider company strategic operational and sales goals. Oversee the QC processes and ensuring that all products (Raw Materials, Intermediates, Final API(s) and others) meet the required standard of quality and compliance following Good Manufacturing Practices (cGMP), Good Documentation Practices (GDocP) and Environment, Health and Safety (EH&S) standards. Carry out an independent verification of data to ensure high-quality service is delivered. Embrace continuous improvement in all aspects of QC operations. Provide leadership to the group through effective communication, coaching, training and development. Ensure staff act in accordance with company policies and other applicable regulatory requirements (e.g. FDA, MHRA, EMA, ICH, cGMP, Data Integrity, CFR 21 Part 11 experience). Proficient in Quality Management System (QMS) i.e., Deviations, OOX investigations, RCA, CAPAs, Change Controls etc. Work with other departments to drive operational excellence ensuring all QC facilities are in audit ready state. Management of Home Office requirements for the QC department. Core Responsibilities Manage and oversee QC group to ensure all tasks are performed in line with applicable regulatory commitments (e.g. FDA, MHRA, EMA, ICH, cGMP, Data Integrity, CFR 21 Part 11 experience). Oversee daily schedule and prioritisation of tasks to ensure the team is working effectively to achieve QC goals and wider company strategic operational goals and sales goals. Perform data verification and inspection of audit trails for various electronic GMP data to ensure compliance. Support and facilitate the performance management and laboratory planning processes through the laboratory scheduling/planning tools, reporting scorecard metrics and monitoring laboratory indicators. Lead QC project activities to introduce policies/procedures, technologies and computer base applications to improve laboratory efficiency and promote culture of innovation, ensuring on-time completion with a high degree of quality. Responsible for hiring, managing, leading, and motivating the QC team; inclusive of mentoring, training, and development of department employees. Manage relationships with clients, internal and external regulatory agencies and auditors, supporting inspections and audits, as required. Drive a culture of quality throughout the organization, promoting a proactive approach to quality management and fostering a continuous improvement mindset. Manage Quality Events (i.e., Deviations, OOX investigations, RCA, Change Controls etc.) and implement effective corrective and preventative actions applicable to the QC department. Perform other duties as requested by Line Manager or delegate. Qualifications / Knowledge / Experience Minimum of Bachelors degree in Science, or equivalent, with 8+ years of related experience or Master's degree in Science with 5+ relevant experience. Proven leadership in Quality settings, including multi team / cross functional management coupled with strong mentoring and coaching abilities. Experienced in interacting with health authorities and taking a leading role in regulatory inspections and audits. Deep understanding and experience in application of global regulatory guidelines in pharmaceutical manufacturing environment (e.g., FDA, MHRA, EMA, ICH, GMP, Data Integrity, CFR 21 Part 11 experience). Proficient in preparation of high-quality written documents including generation and revision of Standard Operating Procedures (SOPs), test methods, protocols, reports and other GMP documents. Proficient in writing and review of the QMS records (e.g., deviation, OOX investigation, CAPA, RCA, Change Controls). Knowledge of data verification in pharmaceutical industry with some experience on common analytical techniques such as HPLC/UPLC, GC, NIR, UV Vis, pH meter, KF, FTIR, PSD or Auto titrators. Previous experience with Laboratory Information Management Systems (LIMS) and Chromatographic Data System (CDS) e.g., Chromeleon. Experience with method verification, validation and transfer. Our Commitment Inclusive Culture: At Veranova an inclusive culture is integral to our values. We are committed to ensuring that everyone can bring their full self to work and thrive in their career. Financial Wellness: The company provides an industry leading compensation package, and this position is eligible for an annual performance bonus in accordance with the terms of the applicable bonus plan. You will also receive excellent pension contributions with the option of making contributions via salary sacrifice and access to discounts from major online and high street stores. Health & Wellbeing: As well as being entitled to 25 days' annual leave plus recognised Scottish public holidays, our colleagues are also eligible to participate in benefits such as our Health Shield Cash Plan, Cycle2Work Scheme, life insurance, income protection, and GP Anytime. Professional Development: Opportunities for continuous growth and development through resources such as LinkedIn Learning, functional career pathways, and individual Personal Development Plans to map out your future with us. Additional Information Under UK legislation, we are required to ensure that all employees have the legal right to work in the UK, both at the time of offer and throughout their employment. Please note that we are not able to provide sponsorship for this role, so applicants must have the necessary right to work in place independently. Veranova is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief. All applications are carefully considered, and your details will be stored on our secure Application Management System. This is used throughout Veranova for the selection of suitable candidates for our vacancies as they arise. Veranova respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice.
Job Title: Cash Management Systems Project Manager Duration: 6 months, extensions likely Location: London/Hybrid (two to three days in the office) Salary: Competitive Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. The Opportunity We're partnering with a leading global financial institution to hire a Project Manager (VP) to lead the EMEA delivery of a next-generation Cash Management System (CMS). This is a high-impact role at the heart of a major Transaction Banking transformation programme, where you'll drive delivery of a modern, scalable, client-centric platform across multiple EMEA markets-working closely with globally distributed teams, including US-based development functions. If you thrive in complex, cross-border environments and enjoy delivering large-scale digital change, this role puts you right at the centre of it. Key Responsibilities Lead end-to-end delivery of the EMEA Cash Management System implementation, from discovery through to go-live and BAU handover Act as the primary bridge between EMEA stakeholders and US-based development teams, ensuring alignment on scope, priorities, and timelines Drive cross-functional coordination across business, technology, operations, and control functions Deliver using Agile / hybrid methodologies, balancing iterative delivery with strong governance Oversee financials, resource planning, risks, issues, and dependencies across the programme Provide clear and concise executive-level reporting and stakeholder updates Ensure delivery aligns with strategic objectives, regulatory expectations, and audit standards Lead and motivate multi-disciplinary project teams, including senior workstream leads What We're Looking For Proven experience delivering Cash Management Systems or Transaction Banking platforms Strong background in customer channel / digital client platform implementations Demonstrated success managing complex, cross-regional projects within financial services Hands-on experience with Agile or hybrid delivery frameworks Ability to operate effectively across global teams and time zones Excellent stakeholder management skills, including senior executive engagement Strong commercial awareness with experience managing budgets, forecasts, and delivery plans Preferred Experience Experience within a regulated banking environment Knowledge of liquidity, payments, and cash management products Certifications such as PMP, PRINCE2, APM, Scrum, or SAFe Why Apply? Work on a strategically critical transformation programme with high visibility Play a key role in delivering a modern digital banking platform across EMEA Collaborate with global teams on a cutting-edge Agile delivery model Join a high-performing change and transformation function How to Apply: To apply for this opportunity, please apply with an up-to-date CV. Candidates should ideally demonstrate evidence of the above responsibilities in their CV to be considered. Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Apr 27, 2026
Contractor
Job Title: Cash Management Systems Project Manager Duration: 6 months, extensions likely Location: London/Hybrid (two to three days in the office) Salary: Competitive Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. The Opportunity We're partnering with a leading global financial institution to hire a Project Manager (VP) to lead the EMEA delivery of a next-generation Cash Management System (CMS). This is a high-impact role at the heart of a major Transaction Banking transformation programme, where you'll drive delivery of a modern, scalable, client-centric platform across multiple EMEA markets-working closely with globally distributed teams, including US-based development functions. If you thrive in complex, cross-border environments and enjoy delivering large-scale digital change, this role puts you right at the centre of it. Key Responsibilities Lead end-to-end delivery of the EMEA Cash Management System implementation, from discovery through to go-live and BAU handover Act as the primary bridge between EMEA stakeholders and US-based development teams, ensuring alignment on scope, priorities, and timelines Drive cross-functional coordination across business, technology, operations, and control functions Deliver using Agile / hybrid methodologies, balancing iterative delivery with strong governance Oversee financials, resource planning, risks, issues, and dependencies across the programme Provide clear and concise executive-level reporting and stakeholder updates Ensure delivery aligns with strategic objectives, regulatory expectations, and audit standards Lead and motivate multi-disciplinary project teams, including senior workstream leads What We're Looking For Proven experience delivering Cash Management Systems or Transaction Banking platforms Strong background in customer channel / digital client platform implementations Demonstrated success managing complex, cross-regional projects within financial services Hands-on experience with Agile or hybrid delivery frameworks Ability to operate effectively across global teams and time zones Excellent stakeholder management skills, including senior executive engagement Strong commercial awareness with experience managing budgets, forecasts, and delivery plans Preferred Experience Experience within a regulated banking environment Knowledge of liquidity, payments, and cash management products Certifications such as PMP, PRINCE2, APM, Scrum, or SAFe Why Apply? Work on a strategically critical transformation programme with high visibility Play a key role in delivering a modern digital banking platform across EMEA Collaborate with global teams on a cutting-edge Agile delivery model Join a high-performing change and transformation function How to Apply: To apply for this opportunity, please apply with an up-to-date CV. Candidates should ideally demonstrate evidence of the above responsibilities in their CV to be considered. Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Due to the growth of the Company, we're seeking a detail oriented, independently minded, Senior Compliance & Legal Manager to help move our Compliance & Group Legal function up to the next level to work to improve efficiencies to meet the requirements of the Group supporting compliance and legal stakeholders to manage a broad spectrum ofRegulatory, Compliance and Risk issues arising from NextEnergy's investments and operational activities globally including group companies and all jurisdictions. The role encompasses detailed management, oversight and advisory of the Firm's compliance and group legal requirements. The role also encompasses a global outlook with regulatory requirements being understood and met in other jurisdictions. Key Responsibilities Deputize for CCLO where necessary with management responsibilities over time to provide support on all compliance and legal projects including data protection, cyber security and oversight of regulatory obligations in all areas of business. Enforcement of Second Line of Defence including oversight of ESG Reporting particularly the CSRD and CSDDD and equivalent UK Reporting obligations. Responsibility for Risk Management Framework with responsibility for enhancing the record keeping and reporting activities of internal committees ensuring record keeping, accurate minutes, action items followed up and collaboration with the business. Provide advice and guidance on financial crime, particularly Anti Money Laundering and terrorist financing, to the business and other control functions; support the Investment Teams on Investment KYC/AML, provide support with any audit requests. Compliance Testing and monitoring control framework and delivery of monitoring objectives within the Compliance team and business including testing of the US Compliance Programme by performing a number of tests as assigned by the CCLO, ensuring all findings/recommendations are documented and addressed. Supporting the provision of enhanced Management Information including compliance monitoring results, corporate governance matters, preparation of Board Materials, and horizon scanning. Skills & Competencies Intellectual Curiosity - we are looking for someone who is truly interested in our profession and has the intellectual curiosity to bring fresh ideas to the team. Independence - working independently is a critical component of the role. Time management & prioritization skills - the ability to effectively manage yourself and your workload is critical. Excellent presentational and communication skills (in English and/or other European languages including Italian) - you must be able to organize your thoughts in a way that others find clear and compelling. Flexibility - being an effective team player means being flexible in your approach and open to getting involved with new things, even if they are not spelled out in your job description. IT Literacy - you need to be comfortable with IT systems and working with data (you should have at least intermediate level Excel and excellent PowerPoint skills). Delivery focus - it may sound obvious, but the ability to proactively churn through work at pace and deliver quality outputs really matters. Strong critical thinking and problem solving skills Passion for the group mission 'to generate a more sustainable future by leading the transition to clean energy'. Alignment with the group values - be a leader, build trust, be responsible, be innovative and 'bring your alpha'. Experience & Qualifications At least 5 8 years of relevant compliance/legal experience in regulatory or legal within the financial services sector. Preference is for candidates in the fund management sector with legal qualifications. Strong knowledge of the investment management industry and/or financial products and financial market processes. Good knowledge of the FCA Handbook and FINRA rules. Good knowledge of European financial markets regulation, e.g. AIFMD / MiFID / MAR. The right to work in the UK. What We Offer A busy role in a supportive team, with plenty of opportunities to learn. International scope - we operate in over 8 countries. 30 days' holiday per year pro rated (3 of which are taken during the festive shutdown in December). BUPA Healthcare for you and qualifying dependents. Cycle to work and electric vehicle leasing schemes. Annual discretionary bonus. Diversity and Inclusion We are committed to equal employment and advancement opportunity irrespective of race, color, ancestry, social background, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability and gender identity.
Apr 27, 2026
Full time
Due to the growth of the Company, we're seeking a detail oriented, independently minded, Senior Compliance & Legal Manager to help move our Compliance & Group Legal function up to the next level to work to improve efficiencies to meet the requirements of the Group supporting compliance and legal stakeholders to manage a broad spectrum ofRegulatory, Compliance and Risk issues arising from NextEnergy's investments and operational activities globally including group companies and all jurisdictions. The role encompasses detailed management, oversight and advisory of the Firm's compliance and group legal requirements. The role also encompasses a global outlook with regulatory requirements being understood and met in other jurisdictions. Key Responsibilities Deputize for CCLO where necessary with management responsibilities over time to provide support on all compliance and legal projects including data protection, cyber security and oversight of regulatory obligations in all areas of business. Enforcement of Second Line of Defence including oversight of ESG Reporting particularly the CSRD and CSDDD and equivalent UK Reporting obligations. Responsibility for Risk Management Framework with responsibility for enhancing the record keeping and reporting activities of internal committees ensuring record keeping, accurate minutes, action items followed up and collaboration with the business. Provide advice and guidance on financial crime, particularly Anti Money Laundering and terrorist financing, to the business and other control functions; support the Investment Teams on Investment KYC/AML, provide support with any audit requests. Compliance Testing and monitoring control framework and delivery of monitoring objectives within the Compliance team and business including testing of the US Compliance Programme by performing a number of tests as assigned by the CCLO, ensuring all findings/recommendations are documented and addressed. Supporting the provision of enhanced Management Information including compliance monitoring results, corporate governance matters, preparation of Board Materials, and horizon scanning. Skills & Competencies Intellectual Curiosity - we are looking for someone who is truly interested in our profession and has the intellectual curiosity to bring fresh ideas to the team. Independence - working independently is a critical component of the role. Time management & prioritization skills - the ability to effectively manage yourself and your workload is critical. Excellent presentational and communication skills (in English and/or other European languages including Italian) - you must be able to organize your thoughts in a way that others find clear and compelling. Flexibility - being an effective team player means being flexible in your approach and open to getting involved with new things, even if they are not spelled out in your job description. IT Literacy - you need to be comfortable with IT systems and working with data (you should have at least intermediate level Excel and excellent PowerPoint skills). Delivery focus - it may sound obvious, but the ability to proactively churn through work at pace and deliver quality outputs really matters. Strong critical thinking and problem solving skills Passion for the group mission 'to generate a more sustainable future by leading the transition to clean energy'. Alignment with the group values - be a leader, build trust, be responsible, be innovative and 'bring your alpha'. Experience & Qualifications At least 5 8 years of relevant compliance/legal experience in regulatory or legal within the financial services sector. Preference is for candidates in the fund management sector with legal qualifications. Strong knowledge of the investment management industry and/or financial products and financial market processes. Good knowledge of the FCA Handbook and FINRA rules. Good knowledge of European financial markets regulation, e.g. AIFMD / MiFID / MAR. The right to work in the UK. What We Offer A busy role in a supportive team, with plenty of opportunities to learn. International scope - we operate in over 8 countries. 30 days' holiday per year pro rated (3 of which are taken during the festive shutdown in December). BUPA Healthcare for you and qualifying dependents. Cycle to work and electric vehicle leasing schemes. Annual discretionary bonus. Diversity and Inclusion We are committed to equal employment and advancement opportunity irrespective of race, color, ancestry, social background, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability and gender identity.
About the Role Customer Success Manager, Europe Grade Level (for internal use): 09 The Team It's a dynamic global team, where the work changes daily. You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. This team will develop and execute data driven processes to deliver world class customer experience. Your role may focus on migration, onboarding or global strategic accounts. The Impact Your interactions with the client will reaffirm and strengthen the organization's relationship with existing accounts and their decision to work with S&P Market Intelligence. By delivering a positive overall client experience, supporting strategic objectives on the account level, and driving increased client adoption, this role will educate and spread awareness within our client base about S&P Global Market Intelligence's capabilities. These efforts are a key factor in revenue retention and growth. What's in it for you We are looking for someone to grow with the company by not only evolving your client relationship skills, but also your industry knowledge and product knowledge to help clients get the most value from market leading analytical solutions and data services. You may evolve your career within the Customer Success Team by growing within your role or shifting focus toward a more product focused role. You will also develop skills that prepare you for relationship management, sales or product specialist roles. Responsibilities Develop and execute proactive, creative, and ongoing contact initiatives in partnership with Marketing, Product, and account team(s) Drive continuous service improvement with ultimate goal/focus of product adoption and usage growth Evolve the profiles on accounts including all affiliations, geographic presence, and business interests through Salesforce Educate and spread awareness within the client base about our capabilities to increase usage, leveraging the knowledge of product specialists to increase adoption/usage by focusing on distinct users Provide platform, product functionality and new release training (on site or virtually) specific to a user job function, and liaise with product management to master new product enhancements and relay client feedback on an ongoing basis In partnership with our usage analytics team, monitor product usage and develop account profiles-including geographic/departmental presence, relationship history and business interests-to support renewal proposals and identify upsell opportunities Ongoing learning, and deepening that knowledge, of the suite of products and services offered and ongoing enhancements and new offerings and how they relate to customers Understand customer business and market trends and suggest ways to help clients address them through education on the product and/or connecting them with the right people internally to address those needs Ensure enhancement requests from clients are routed to product stakeholders Leverage internal sales tools to optimize client engagement, e.g., CRM and cadence systems What We're Looking For Positive, proactive attitude and ability to work well in teams Exceptional skills in listening to clients, articulating ideas and complex information in a clear and concise manner Proven record of maintaining strong relationships with senior members of client organizations, addressing their needs, and maintaining a high level of client satisfaction Goal and action oriented, with ability to organize, multi task and prioritize in a fast paced environment Experience in a consultative sales or a client facing role (inside sales, prospecting, sales support, customer support) and in dealing with challenging situations Basic Qualifications Bachelor's degree required (Finance, Economics or related field preferred) Strong MS Office (Word, Excel, PowerPoint) skills are required 1 3 years work experience (2 years of experience in financial services industry and/or in a sales/account management role preferred) Any knowledge of CRM systems (such as SalesLoft) or research platforms would be advantageous Benefits Health & Wellness: Health care coverage designed for the mind and body Flexible Downtime: Generous time off helps keep you energized for your time on Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company matched student loan contribution, and financial wellness programs Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best in class benefits for families Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference For more information on benefits by country visit: Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to and your request will be forwarded to the appropriate person. Job ID: 324723 Posted On: 2026-04-16 Location: London, United Kingdom
Apr 27, 2026
Full time
About the Role Customer Success Manager, Europe Grade Level (for internal use): 09 The Team It's a dynamic global team, where the work changes daily. You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. This team will develop and execute data driven processes to deliver world class customer experience. Your role may focus on migration, onboarding or global strategic accounts. The Impact Your interactions with the client will reaffirm and strengthen the organization's relationship with existing accounts and their decision to work with S&P Market Intelligence. By delivering a positive overall client experience, supporting strategic objectives on the account level, and driving increased client adoption, this role will educate and spread awareness within our client base about S&P Global Market Intelligence's capabilities. These efforts are a key factor in revenue retention and growth. What's in it for you We are looking for someone to grow with the company by not only evolving your client relationship skills, but also your industry knowledge and product knowledge to help clients get the most value from market leading analytical solutions and data services. You may evolve your career within the Customer Success Team by growing within your role or shifting focus toward a more product focused role. You will also develop skills that prepare you for relationship management, sales or product specialist roles. Responsibilities Develop and execute proactive, creative, and ongoing contact initiatives in partnership with Marketing, Product, and account team(s) Drive continuous service improvement with ultimate goal/focus of product adoption and usage growth Evolve the profiles on accounts including all affiliations, geographic presence, and business interests through Salesforce Educate and spread awareness within the client base about our capabilities to increase usage, leveraging the knowledge of product specialists to increase adoption/usage by focusing on distinct users Provide platform, product functionality and new release training (on site or virtually) specific to a user job function, and liaise with product management to master new product enhancements and relay client feedback on an ongoing basis In partnership with our usage analytics team, monitor product usage and develop account profiles-including geographic/departmental presence, relationship history and business interests-to support renewal proposals and identify upsell opportunities Ongoing learning, and deepening that knowledge, of the suite of products and services offered and ongoing enhancements and new offerings and how they relate to customers Understand customer business and market trends and suggest ways to help clients address them through education on the product and/or connecting them with the right people internally to address those needs Ensure enhancement requests from clients are routed to product stakeholders Leverage internal sales tools to optimize client engagement, e.g., CRM and cadence systems What We're Looking For Positive, proactive attitude and ability to work well in teams Exceptional skills in listening to clients, articulating ideas and complex information in a clear and concise manner Proven record of maintaining strong relationships with senior members of client organizations, addressing their needs, and maintaining a high level of client satisfaction Goal and action oriented, with ability to organize, multi task and prioritize in a fast paced environment Experience in a consultative sales or a client facing role (inside sales, prospecting, sales support, customer support) and in dealing with challenging situations Basic Qualifications Bachelor's degree required (Finance, Economics or related field preferred) Strong MS Office (Word, Excel, PowerPoint) skills are required 1 3 years work experience (2 years of experience in financial services industry and/or in a sales/account management role preferred) Any knowledge of CRM systems (such as SalesLoft) or research platforms would be advantageous Benefits Health & Wellness: Health care coverage designed for the mind and body Flexible Downtime: Generous time off helps keep you energized for your time on Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company matched student loan contribution, and financial wellness programs Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best in class benefits for families Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference For more information on benefits by country visit: Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to and your request will be forwarded to the appropriate person. Job ID: 324723 Posted On: 2026-04-16 Location: London, United Kingdom
Citizens Advice Doncaster Borough is expanding its services to provide vital, community-based support to Doncaster residents facing the challenges of the rising cost of living and energy crisis. We are seeking a dedicated individual to deliver holistic and specialist Money & Energy advice. As part of our team, you will empower clients to achieve the best possible outcomes by providing high-quality customer service and support, all while upholding the core aims and principles of the Citizens Advice Service. You will thrive in a dynamic environment, demonstrating both initiative and strong teamwork, and be committed to going the extra mile to make a real difference. Role purpose To provide Energy & Money advice to clients To provide advice on how to deal with Energy Debts To provide a high-quality advice and support services A Benefit Calculation as part of Income Maximisation Energy Efficiency support & advice Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning. Negotiate with third parties as appropriate. Switching energy providers Information and support on the Priority Services Register Check eligibility and provide Information about the Warm Home Discount Any other possible Schemes / Grants available that can support the client with their energy issues Provide Advice on energy complaints and processes Smart Meter information / advice Carbon Monoxide Awareness To provide Financial Capability and Income Maximisation advice to clients. To share responsibility for compliance with the Projects targets and requirements. Ensure quality standards are met. To work effectively with other partners to deliver a seamless service to clients Undertake service delivery at Outreach venues as required. Assist clients with other related problems where they are an integral part of their case and refer to other advisers or specialist agencies as appropriate. To contribute to the Research and Campaigns work of Citizens Advice Doncaster Borough. Advice To provide Energy & Money advice to clients on energy issues To provide advice on how to deal with Energy Debts, looking at wider debt issues and options, making referrals or taking action as appropriate. Provide General Advice and assisted information to clients on energy issues Empower clients to act on advice and information provided Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning. Negotiate with third parties as appropriate. Ensure income maximisation through the take up of appropriate benefits. Provide advice and assistance to other staff across the whole range of advice issues. Ensure that all casework conforms to the organisation's Office Manual and the Advice Quality Standard and/or the Specialist Quality Mark as appropriate. Maintain case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation. Ensure that all work conforms to the organisation's systems and procedures. Research and campaigns Assist with research and campaigns work by providing information about clients' circumstances. Provide statistical information on the number of clients and nature of cases and provide regular reports to management. Monitor service provision to ensure that it reaches the widest possible client group. Alert other staff to local and national issues. Professional development Keep up to date with legislation and undertake appropriate training. Read relevant publications. Attend relevant internal and external meetings as agreed with the Team Leader and/or Line Manager. Assist with Service initiatives for the improvement of services. Administration Review and make recommendations for improvements to Citizens Advice services. Maintain local information systems. Use IT for statistical recording, record keeping and document production. Keep up to date with policies and procedures relevant to organisational work and undertake appropriate training. Attend internal and external meetings as agreed with the Team Leader and/or Manager. Maintain close liaison with relevant external agencies. Other duties and responsibilities Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service. Demonstrate commitment to the aims and policies of the Citizens Advice service. Abide by health and safety guidelines and share responsibility for your own safety and that of colleagues. Person specification Experience of providing Advice. Effective oral communication skills with particular emphasis on negotiating and representing. Effective writing skills with particular emphasis on negotiating, representing and preparing reviews, reports and correspondence. Ordered approach to workload and an ability and willingness to follow and develop agreed procedures. Understand the issues involved in interviewing clients. Numerate to the level required in the tasks. Ability to prioritise own work, meet deadlines and manage caseload. Ability to use IT in the provision of advice and the preparation of reports and submissions. Ability to monitor and maintain own standards and work as part of a wider team Understanding of and commitment to the aims and principles of the Citizens Advice service and its equality and diversity policies. Desirable Criteria Experience of providing General, Energy or debt advice would be desirable. Experience of working to targets Experience of working in the voluntary sector would be desirable. Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively Demonstrate understanding of social trends and their implications for clients and service provision Have access to a vehicle and be willing to travel
Apr 27, 2026
Full time
Citizens Advice Doncaster Borough is expanding its services to provide vital, community-based support to Doncaster residents facing the challenges of the rising cost of living and energy crisis. We are seeking a dedicated individual to deliver holistic and specialist Money & Energy advice. As part of our team, you will empower clients to achieve the best possible outcomes by providing high-quality customer service and support, all while upholding the core aims and principles of the Citizens Advice Service. You will thrive in a dynamic environment, demonstrating both initiative and strong teamwork, and be committed to going the extra mile to make a real difference. Role purpose To provide Energy & Money advice to clients To provide advice on how to deal with Energy Debts To provide a high-quality advice and support services A Benefit Calculation as part of Income Maximisation Energy Efficiency support & advice Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning. Negotiate with third parties as appropriate. Switching energy providers Information and support on the Priority Services Register Check eligibility and provide Information about the Warm Home Discount Any other possible Schemes / Grants available that can support the client with their energy issues Provide Advice on energy complaints and processes Smart Meter information / advice Carbon Monoxide Awareness To provide Financial Capability and Income Maximisation advice to clients. To share responsibility for compliance with the Projects targets and requirements. Ensure quality standards are met. To work effectively with other partners to deliver a seamless service to clients Undertake service delivery at Outreach venues as required. Assist clients with other related problems where they are an integral part of their case and refer to other advisers or specialist agencies as appropriate. To contribute to the Research and Campaigns work of Citizens Advice Doncaster Borough. Advice To provide Energy & Money advice to clients on energy issues To provide advice on how to deal with Energy Debts, looking at wider debt issues and options, making referrals or taking action as appropriate. Provide General Advice and assisted information to clients on energy issues Empower clients to act on advice and information provided Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning. Negotiate with third parties as appropriate. Ensure income maximisation through the take up of appropriate benefits. Provide advice and assistance to other staff across the whole range of advice issues. Ensure that all casework conforms to the organisation's Office Manual and the Advice Quality Standard and/or the Specialist Quality Mark as appropriate. Maintain case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation. Ensure that all work conforms to the organisation's systems and procedures. Research and campaigns Assist with research and campaigns work by providing information about clients' circumstances. Provide statistical information on the number of clients and nature of cases and provide regular reports to management. Monitor service provision to ensure that it reaches the widest possible client group. Alert other staff to local and national issues. Professional development Keep up to date with legislation and undertake appropriate training. Read relevant publications. Attend relevant internal and external meetings as agreed with the Team Leader and/or Line Manager. Assist with Service initiatives for the improvement of services. Administration Review and make recommendations for improvements to Citizens Advice services. Maintain local information systems. Use IT for statistical recording, record keeping and document production. Keep up to date with policies and procedures relevant to organisational work and undertake appropriate training. Attend internal and external meetings as agreed with the Team Leader and/or Manager. Maintain close liaison with relevant external agencies. Other duties and responsibilities Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service. Demonstrate commitment to the aims and policies of the Citizens Advice service. Abide by health and safety guidelines and share responsibility for your own safety and that of colleagues. Person specification Experience of providing Advice. Effective oral communication skills with particular emphasis on negotiating and representing. Effective writing skills with particular emphasis on negotiating, representing and preparing reviews, reports and correspondence. Ordered approach to workload and an ability and willingness to follow and develop agreed procedures. Understand the issues involved in interviewing clients. Numerate to the level required in the tasks. Ability to prioritise own work, meet deadlines and manage caseload. Ability to use IT in the provision of advice and the preparation of reports and submissions. Ability to monitor and maintain own standards and work as part of a wider team Understanding of and commitment to the aims and principles of the Citizens Advice service and its equality and diversity policies. Desirable Criteria Experience of providing General, Energy or debt advice would be desirable. Experience of working to targets Experience of working in the voluntary sector would be desirable. Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively Demonstrate understanding of social trends and their implications for clients and service provision Have access to a vehicle and be willing to travel
Your new company Reporting to the Head of Estates, you will play a key leadership role in safeguarding the health, safety and wellbeing of all building users across the estate. You will be responsible for the effective delivery of reactive maintenance and statutory compliance activities, ensuring all works are completed to the highest standards and within required timeframes. You will also oversee the timely production and accuracy of maintenance reports, and ensure that all Planned Preventative Maintenance is scheduled, monitored and delivered in line with organisational, legal and industry requirements. Through proactive management and a strong focus on service quality, you will help maintain safe, secure and well-maintained environments across all sites. You will be based in Liverpool, managing a team of 5 staff and a portfolio of 22 buildings across the wider Liverpool region. Your new role -Ensure statutory compliance and Health & Safety standards. Maintain safe systems of work, oversee compliance with CDM 2015 regulations, and act as the responsible person for statutory schemes (e.g. asbestos, legionella). -Manage estate maintenance and repairs. Oversee planned and reactive maintenance programs, ensuring quality standards, timely delivery, and adherence to financial regulations. -Coordinate contractors and Facilities Management partners. Manage external contractors and Facilities Management partners, monitor performance against SLAs, and ensure safe execution of works. -Monitor building condition and infrastructure. Maintain accurate estate drawings and condition records, oversee inspections of building fabric and mechanical and electrical systems, and safeguard environmental standards for collections. -Lead compliance reporting and documentation Produce reports on maintenance progress, statutory compliance, and energy consumption, in line with government requirements. -Support capital projects and estate development. Contribute to design, delivery, and handover of major projects, advise on building extensions and conversions, and participate in a Soft Landings approach. -Manage budgets and resource allocation Control allocates budgets for repairs and maintenance, distribute work within the team, and ensure efficient use of resources. -Provide leadership and customer-focused service Oversee Estates help desk operations, participate in performance reviews, and ensure team training in Health & Safety and project management. What you'll need to succeed - You will have good hard services experience. - Good compliance experience and knowledge - Ideally plant room experience - Good leadership and management experience - Able to manage mufti sites - It would be advantageous if you have worked on listed buildings or in conservation What you'll get in return - 43000 salary - 38 days holiday including bank holidays - 35 hour week -Civil Service Pension Scheme -35% staff discount in all Caf s -25% staff discount in all Shops -Employee Assistance Programme -Employee Benefits Portal: High Street discounts, retailer discounts, locally negotiated discounts, Cycle to Work Scheme, Travel Loan Scheme, Eyecare Scheme, Smart Pay Scheme What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 27, 2026
Full time
Your new company Reporting to the Head of Estates, you will play a key leadership role in safeguarding the health, safety and wellbeing of all building users across the estate. You will be responsible for the effective delivery of reactive maintenance and statutory compliance activities, ensuring all works are completed to the highest standards and within required timeframes. You will also oversee the timely production and accuracy of maintenance reports, and ensure that all Planned Preventative Maintenance is scheduled, monitored and delivered in line with organisational, legal and industry requirements. Through proactive management and a strong focus on service quality, you will help maintain safe, secure and well-maintained environments across all sites. You will be based in Liverpool, managing a team of 5 staff and a portfolio of 22 buildings across the wider Liverpool region. Your new role -Ensure statutory compliance and Health & Safety standards. Maintain safe systems of work, oversee compliance with CDM 2015 regulations, and act as the responsible person for statutory schemes (e.g. asbestos, legionella). -Manage estate maintenance and repairs. Oversee planned and reactive maintenance programs, ensuring quality standards, timely delivery, and adherence to financial regulations. -Coordinate contractors and Facilities Management partners. Manage external contractors and Facilities Management partners, monitor performance against SLAs, and ensure safe execution of works. -Monitor building condition and infrastructure. Maintain accurate estate drawings and condition records, oversee inspections of building fabric and mechanical and electrical systems, and safeguard environmental standards for collections. -Lead compliance reporting and documentation Produce reports on maintenance progress, statutory compliance, and energy consumption, in line with government requirements. -Support capital projects and estate development. Contribute to design, delivery, and handover of major projects, advise on building extensions and conversions, and participate in a Soft Landings approach. -Manage budgets and resource allocation Control allocates budgets for repairs and maintenance, distribute work within the team, and ensure efficient use of resources. -Provide leadership and customer-focused service Oversee Estates help desk operations, participate in performance reviews, and ensure team training in Health & Safety and project management. What you'll need to succeed - You will have good hard services experience. - Good compliance experience and knowledge - Ideally plant room experience - Good leadership and management experience - Able to manage mufti sites - It would be advantageous if you have worked on listed buildings or in conservation What you'll get in return - 43000 salary - 38 days holiday including bank holidays - 35 hour week -Civil Service Pension Scheme -35% staff discount in all Caf s -25% staff discount in all Shops -Employee Assistance Programme -Employee Benefits Portal: High Street discounts, retailer discounts, locally negotiated discounts, Cycle to Work Scheme, Travel Loan Scheme, Eyecare Scheme, Smart Pay Scheme What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
My leading Banking client are looking for a talented and motivated individual to be the key product owner for Oracle EPM for the organisation. You'll be tasked with implementing, monitoring, and maintaining Oracle application systems to ensure operational efficiency and data integrity as well as provide functional support to end users. This is a newly created role in a rapidly growing business. A brilliant opportunity! The following skills/experience is essential: Strong Oracle Financials EPM Previously performed a full life cycle implementation of Oracle EPM/ERP Previously worked in Financial Services Good understanding of finance/accounting principles Excellent communication skills Salary: Up to £130,000 + bonus + package Level: Vice President (VP) Location: London (good work from home options available) If you are interested in this Oracle EPM Product Manager position and meet the above requirements please apply immediately.
Apr 27, 2026
Full time
My leading Banking client are looking for a talented and motivated individual to be the key product owner for Oracle EPM for the organisation. You'll be tasked with implementing, monitoring, and maintaining Oracle application systems to ensure operational efficiency and data integrity as well as provide functional support to end users. This is a newly created role in a rapidly growing business. A brilliant opportunity! The following skills/experience is essential: Strong Oracle Financials EPM Previously performed a full life cycle implementation of Oracle EPM/ERP Previously worked in Financial Services Good understanding of finance/accounting principles Excellent communication skills Salary: Up to £130,000 + bonus + package Level: Vice President (VP) Location: London (good work from home options available) If you are interested in this Oracle EPM Product Manager position and meet the above requirements please apply immediately.
My leading Banking client are looking for a talented and motivated individual to be the key product owner for Oracle EPM for the organisation. You'll be tasked with implementing, monitoring, and maintaining Oracle application systems to ensure operational efficiency and data integrity as well as provide functional support to end users. This is a newly created role in a rapidly growing business. A brilliant opportunity! The following skills/experience is essential: Strong Oracle Financials EPM Previously performed a full life cycle implementation of Oracle EPM/ERP Previously worked in Financial Services Good understanding of finance/accounting principles Excellent communication skills Salary: Up to £130,000 + bonus + package Level: Vice President (VP) Location: London (good work from home options available) If you are interested in this Oracle EPM Product Manager position and meet the above requirements please apply immediately.
Apr 27, 2026
Full time
My leading Banking client are looking for a talented and motivated individual to be the key product owner for Oracle EPM for the organisation. You'll be tasked with implementing, monitoring, and maintaining Oracle application systems to ensure operational efficiency and data integrity as well as provide functional support to end users. This is a newly created role in a rapidly growing business. A brilliant opportunity! The following skills/experience is essential: Strong Oracle Financials EPM Previously performed a full life cycle implementation of Oracle EPM/ERP Previously worked in Financial Services Good understanding of finance/accounting principles Excellent communication skills Salary: Up to £130,000 + bonus + package Level: Vice President (VP) Location: London (good work from home options available) If you are interested in this Oracle EPM Product Manager position and meet the above requirements please apply immediately.
Atrium Workforce Solutions UK Limited
Leeds, Yorkshire
IBM MQ Administrator - z/OS (Mainframe) DURATION: 6 months (extension - very likely LOCATION: Edinburgh, Leeds or Manchester WORKING HOURS: Standard business hours with out of hours support required ONSITE REQUIREMENTS: Hybrid - 2 days onsite per week ENGAGEMENT TYPE: Contract - Outside IR35 DAY RATE: £550 per day LEGAL RIGHT TO WORK: Candidates must have the legal right to work in the UK. Sponsorship is not available for this role. ATRIUM GLOBAL SUMMARY Atrium Global is supporting a client within the financial services sector who is seeking a highly experienced IBM MQ z/OS Administrator to join a specialist Mainframe Middleware team. JOB OVERVIEW This role sits within a Mainframe-only environment and requires a contractor who can contribute immediately with minimal ramp-up. You will provide hands-on support and delivery across a critical IBM MQ estate on z/OS, focusing on production stability, incident resolution and controlled change delivery. This is a pure z/OS MQ role - candidates with primarily distributed MQ or broader platform backgrounds will not be suitable. RESPONSIBILITIES Provide hands-on administration of IBM MQ on z/OS across production environments Deliver incident, problem and change resolution within strict SLAs Support and maintain MQ queue managers, channels and configurations Perform production deployments, upgrades and migrations Troubleshoot complex MQ issues across mission-critical systems Maintain service stability, resilience and performance optimisation Work closely with stakeholders across Mainframe and infrastructure teams Ensure adherence to governance, processes and security standards Participate in out of hours support and deployment activities REQUIREMENTS * Strong hands-on experience administering IBM MQ on z/OS (v9.x preferred) * Proven experience working in Mainframe-only MQ environments * Deep understanding of: - Queue managers - Channels - MQ objects - Clustering/Queue Sharing Groups (QSG) * Experience with TLS/SSL configuration and MQ security (RACF) * Strong troubleshooting skills within production MQ environments * Experience delivering changes independently into production * Familiarity with z/OS panels, ISPF and Mainframe tooling * Experience working within ITIL-controlled environments NICE TO HAVE * Experience with MQ monitoring tools on z/OS (eg Omegamon) * Experience within UK banking or financial services environments * Experience supporting high-volume payments or core banking systems
Apr 27, 2026
Contractor
IBM MQ Administrator - z/OS (Mainframe) DURATION: 6 months (extension - very likely LOCATION: Edinburgh, Leeds or Manchester WORKING HOURS: Standard business hours with out of hours support required ONSITE REQUIREMENTS: Hybrid - 2 days onsite per week ENGAGEMENT TYPE: Contract - Outside IR35 DAY RATE: £550 per day LEGAL RIGHT TO WORK: Candidates must have the legal right to work in the UK. Sponsorship is not available for this role. ATRIUM GLOBAL SUMMARY Atrium Global is supporting a client within the financial services sector who is seeking a highly experienced IBM MQ z/OS Administrator to join a specialist Mainframe Middleware team. JOB OVERVIEW This role sits within a Mainframe-only environment and requires a contractor who can contribute immediately with minimal ramp-up. You will provide hands-on support and delivery across a critical IBM MQ estate on z/OS, focusing on production stability, incident resolution and controlled change delivery. This is a pure z/OS MQ role - candidates with primarily distributed MQ or broader platform backgrounds will not be suitable. RESPONSIBILITIES Provide hands-on administration of IBM MQ on z/OS across production environments Deliver incident, problem and change resolution within strict SLAs Support and maintain MQ queue managers, channels and configurations Perform production deployments, upgrades and migrations Troubleshoot complex MQ issues across mission-critical systems Maintain service stability, resilience and performance optimisation Work closely with stakeholders across Mainframe and infrastructure teams Ensure adherence to governance, processes and security standards Participate in out of hours support and deployment activities REQUIREMENTS * Strong hands-on experience administering IBM MQ on z/OS (v9.x preferred) * Proven experience working in Mainframe-only MQ environments * Deep understanding of: - Queue managers - Channels - MQ objects - Clustering/Queue Sharing Groups (QSG) * Experience with TLS/SSL configuration and MQ security (RACF) * Strong troubleshooting skills within production MQ environments * Experience delivering changes independently into production * Familiarity with z/OS panels, ISPF and Mainframe tooling * Experience working within ITIL-controlled environments NICE TO HAVE * Experience with MQ monitoring tools on z/OS (eg Omegamon) * Experience within UK banking or financial services environments * Experience supporting high-volume payments or core banking systems
ABOUT US: As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning "The Other House" in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions. With a deep understanding of what it takes to succeed in alternatives, we believe in being different - in what we do, in how we work and most importantly in how we enable and develop our people. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. Find out more about life at Alter Domus at YOUR ROLE Alter Domus are currently seeking a new CLO Manager to join our Credit and Structured Products team in our London office. YOUR RESPONSIBILITIES Take ownership of a team responsible for reconciliations and customized daily/monthly reporting packages produced for clients and internal teams; Act as primary point of contact for external counterparties including CLO trustees and collateral managers regarding data tie outs, monthly compliance reporting and waterfall reconciliation. Manage CLO lifecycle events and ensure that all deliverables are produced in a timely and accurate manner; Coordinate with clients and ensure your team is fully aware of all daily/monthly deliverables and expectations; Oversee teams of officers and senior officers and assume responsibility for training and development of team members; Implement process improvements and ensure final delivery of solutions; Develop a "big picture" mentality of daily portfolio reporting tasks, internal system usage, and how we deliver to our clients; Ensure timeframes and deliverables agreed with client and trustee are met per service level agreements; Demonstrate ability to prioritize, complete, and delegate tasks while providing high quality customer service; Apply experience and understanding of market and best practices when managing transactions and data flows; Develop leadership skills by participating in strategic initiatives; Lisae with internal and external stakeholders to drive wider business goals, including Billing, QA, Legal and Audit. Complete daily tasks such as cash/position recons, asset set ups, date tie outs as required to ensure client deliverables ar3e completed as per agreed SLAs. YOUR PROFILE Bachelor's degree in finance, accounting, business, or economics preferred; 5+ years of professional experience within a business or financial service related role; Experience working in loan operations, credit/debt funds and/or CLO markets; Experience mentoring, managing workloads and training of team members; Ability to independently research and resolve problems; Responsive, friendly, professional, and highly organized communication skills; Proficient with Microsoft Excel; Broad market knowledge and familiarity with Bloomberg, performance systems, and other analysis tools; Exceptional attention to detail and ability to thrive within a high-volume environment with both proficiency and accuracy; Willingness to work within a deadline-driven environment. WHAT WE OFFER We are committed to supporting your development, advancing your career, and providing benefits that matter to you. Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. Our global benefits also include: Support for professional accreditations such as ACCA and study leave Flexible arrangements, generous holidays, plus an additional day off for your birthday! Continuous mentoring along your career progression Active sports, events and social committees across our offices 24/7 support available from our Employee Assistance Program The opportunity to invest in our growth and success through our Employee Share Plan Plus additional local benefits depending on your location Equity in every sense of the word: We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong. We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. We take pride in creating a workplace where all our people are empowered to be truly invested in the alternative and bring their whole selves to work. We are committed to ensuring a welcoming recruiting and onboarding process for everyone. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you. (Alter Domus Privacy notice can be reviewed via Alter Domus webpage: )
Apr 27, 2026
Full time
ABOUT US: As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning "The Other House" in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions. With a deep understanding of what it takes to succeed in alternatives, we believe in being different - in what we do, in how we work and most importantly in how we enable and develop our people. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. Find out more about life at Alter Domus at YOUR ROLE Alter Domus are currently seeking a new CLO Manager to join our Credit and Structured Products team in our London office. YOUR RESPONSIBILITIES Take ownership of a team responsible for reconciliations and customized daily/monthly reporting packages produced for clients and internal teams; Act as primary point of contact for external counterparties including CLO trustees and collateral managers regarding data tie outs, monthly compliance reporting and waterfall reconciliation. Manage CLO lifecycle events and ensure that all deliverables are produced in a timely and accurate manner; Coordinate with clients and ensure your team is fully aware of all daily/monthly deliverables and expectations; Oversee teams of officers and senior officers and assume responsibility for training and development of team members; Implement process improvements and ensure final delivery of solutions; Develop a "big picture" mentality of daily portfolio reporting tasks, internal system usage, and how we deliver to our clients; Ensure timeframes and deliverables agreed with client and trustee are met per service level agreements; Demonstrate ability to prioritize, complete, and delegate tasks while providing high quality customer service; Apply experience and understanding of market and best practices when managing transactions and data flows; Develop leadership skills by participating in strategic initiatives; Lisae with internal and external stakeholders to drive wider business goals, including Billing, QA, Legal and Audit. Complete daily tasks such as cash/position recons, asset set ups, date tie outs as required to ensure client deliverables ar3e completed as per agreed SLAs. YOUR PROFILE Bachelor's degree in finance, accounting, business, or economics preferred; 5+ years of professional experience within a business or financial service related role; Experience working in loan operations, credit/debt funds and/or CLO markets; Experience mentoring, managing workloads and training of team members; Ability to independently research and resolve problems; Responsive, friendly, professional, and highly organized communication skills; Proficient with Microsoft Excel; Broad market knowledge and familiarity with Bloomberg, performance systems, and other analysis tools; Exceptional attention to detail and ability to thrive within a high-volume environment with both proficiency and accuracy; Willingness to work within a deadline-driven environment. WHAT WE OFFER We are committed to supporting your development, advancing your career, and providing benefits that matter to you. Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. Our global benefits also include: Support for professional accreditations such as ACCA and study leave Flexible arrangements, generous holidays, plus an additional day off for your birthday! Continuous mentoring along your career progression Active sports, events and social committees across our offices 24/7 support available from our Employee Assistance Program The opportunity to invest in our growth and success through our Employee Share Plan Plus additional local benefits depending on your location Equity in every sense of the word: We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong. We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. We take pride in creating a workplace where all our people are empowered to be truly invested in the alternative and bring their whole selves to work. We are committed to ensuring a welcoming recruiting and onboarding process for everyone. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you. (Alter Domus Privacy notice can be reviewed via Alter Domus webpage: )
Everards of Leicestershire
Glen Parva, Leicestershire
Love beer, people, and getting problems solved? This is a field role where no two days look the same, and your work genuinely shapes the quality of pints being poured across the East Midlands. ABOUT EVERARDS Everards is one of the Midlands best-known family breweries, with over 175 years of history and a pub estate that spans the region. We are independent, proud of their roots, and serious about beer quality, from the brewery floor to the tap. The team is tight-knit and down-to-earth, and take real pride in the relationship they build with their tenants. THE ROLE This is a field-based position covering the Everards pub estate across the East Midlands. You ll be the go-to technical resource for pub tenants, supporting them with everything from keg connections and cellar line maintenance to quality troubleshooting and cellar management training. You ll also be a key contact when new tenants come on board, helping them get set up and confident in the cellar from day one. Reporting into brewery operations, your success will be measured by the quality of the pint and the strength of the relationships you build. WHAT YOU LL BE DOING You ll: Visit Everards pubs across the region, managing your own diary and patch Troubleshoot and resolve technical issues with beer kegs, cellar lines, and dispense equipment Deliver hands-on cellar management training to new and existing pub tenants Onboard new tenants and support them through their early weeks in the pub Build trusted relationships with tenants and area managers as their primary point of contact Spot and report recurring quality issues back to brewery operations Act as a brand ambassador for Everards on every visit WHAT YOU LL BRING Essential: Proven experience in a field-based technical, cellar management, or drinks dispense role Solid working knowledge of beer dispense equipment, keg systems, and cellar line maintenance Confident communicator, comfortable working across multiple stakeholders including tenants and managers Full, clean UK driving licence Self-managed and organised, able to plan and prioritise your own regional workload Useful, not essential: BII, BFBI, or CIBD cellar management qualification Experience in a brewery, drinks distributor, or managed pub group Background in training or coaching others in a technical or operational setting Cask Marque accreditation or equivalent BENEFITS AND CULTURE Financial: Competitive base salary + car allowance + performance bonus Flexibility: Field-based role, manage your own diary and patch across the region Development: Cellar management and dispense training fully supported, including CIBD qualifications Wellbeing: Beer and product allowance, company pension, 28 days holiday WORKING ARRANGEMENTS Location: East Midlands: field-based across the Everards pub estate Contract: Permanent Full-time Travel: Regular regional travel is a core part of this role, a full, clean UK driving licence is essential INTERESTED? If this sounds like your kind of role, apply below. Not quite ready to send a CV? That s fine get in touch and we ll fill you in on the detail first.
Apr 27, 2026
Full time
Love beer, people, and getting problems solved? This is a field role where no two days look the same, and your work genuinely shapes the quality of pints being poured across the East Midlands. ABOUT EVERARDS Everards is one of the Midlands best-known family breweries, with over 175 years of history and a pub estate that spans the region. We are independent, proud of their roots, and serious about beer quality, from the brewery floor to the tap. The team is tight-knit and down-to-earth, and take real pride in the relationship they build with their tenants. THE ROLE This is a field-based position covering the Everards pub estate across the East Midlands. You ll be the go-to technical resource for pub tenants, supporting them with everything from keg connections and cellar line maintenance to quality troubleshooting and cellar management training. You ll also be a key contact when new tenants come on board, helping them get set up and confident in the cellar from day one. Reporting into brewery operations, your success will be measured by the quality of the pint and the strength of the relationships you build. WHAT YOU LL BE DOING You ll: Visit Everards pubs across the region, managing your own diary and patch Troubleshoot and resolve technical issues with beer kegs, cellar lines, and dispense equipment Deliver hands-on cellar management training to new and existing pub tenants Onboard new tenants and support them through their early weeks in the pub Build trusted relationships with tenants and area managers as their primary point of contact Spot and report recurring quality issues back to brewery operations Act as a brand ambassador for Everards on every visit WHAT YOU LL BRING Essential: Proven experience in a field-based technical, cellar management, or drinks dispense role Solid working knowledge of beer dispense equipment, keg systems, and cellar line maintenance Confident communicator, comfortable working across multiple stakeholders including tenants and managers Full, clean UK driving licence Self-managed and organised, able to plan and prioritise your own regional workload Useful, not essential: BII, BFBI, or CIBD cellar management qualification Experience in a brewery, drinks distributor, or managed pub group Background in training or coaching others in a technical or operational setting Cask Marque accreditation or equivalent BENEFITS AND CULTURE Financial: Competitive base salary + car allowance + performance bonus Flexibility: Field-based role, manage your own diary and patch across the region Development: Cellar management and dispense training fully supported, including CIBD qualifications Wellbeing: Beer and product allowance, company pension, 28 days holiday WORKING ARRANGEMENTS Location: East Midlands: field-based across the Everards pub estate Contract: Permanent Full-time Travel: Regular regional travel is a core part of this role, a full, clean UK driving licence is essential INTERESTED? If this sounds like your kind of role, apply below. Not quite ready to send a CV? That s fine get in touch and we ll fill you in on the detail first.
Your new company Your new employer is a progressive and fast moving food production business based in the Dungannon area, operating at the heart of a resilient and growing sector. The company has enjoyed a positive period of development, driven by continued reinvestment in its operations, modernisation of production practices and a clear focus on quality and efficiency. With a strong emphasis on people development, internal progression and operational excellence, the business has built momentum through improved performance, enhanced standards and a stable, committed workforce. This is an organisation with a clear direction, a strong local reputation and an ambitious outlook for the future, making it an exciting time to join. Your new role As Production Manager, you will take full responsibility for overseeing daily manufacturing operations, ensuring production targets are achieved while maintaining consistently high quality standards. You will lead, support and develop production teams, embedding a culture of safety, teamwork and accountability across the operation. A key part of the role will involve reviewing and improving processes, implementing quality control measures and driving efficiencies to reduce waste and optimise output. Working closely with cross functional teams, you will ensure production schedules are met and standards are maintained, while also introducing job rotation, delegation and structured staff development to strengthen resilience and performance across the site. What you'll need to succeed To succeed in this role, you will have proven experience in a production management position within a manufacturing environment, ideally with several years of hands on leadership experience. You will bring a strong understanding of quality control principles, continuous improvement and operational problem solving, alongside the ability to analyse processes and implement practical, effective change. You will be a confident people manager with excellent communication skills, capable of motivating teams and managing schedules in a fast paced environment. Mechanical awareness and confidence using production systems and computer software will be advantageous, along with a proactive, detail focused mindset. What you'll get in return In return, you will join a growing and financially secure employer offering long term career stability and the opportunity to make a tangible impact on production performance. The role offers competitive pay with enhanced overtime rates and Sunday premiums (occasional weekend work on a rota with time off in lieu). You will also benefit from a permanent, full time position, company pension scheme, life insurance and on site parking. Most importantly, this is an opportunity to step into a key leadership role within a business that is moving in a positive direction and values commitment, reliability and continuous improvement. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 27, 2026
Full time
Your new company Your new employer is a progressive and fast moving food production business based in the Dungannon area, operating at the heart of a resilient and growing sector. The company has enjoyed a positive period of development, driven by continued reinvestment in its operations, modernisation of production practices and a clear focus on quality and efficiency. With a strong emphasis on people development, internal progression and operational excellence, the business has built momentum through improved performance, enhanced standards and a stable, committed workforce. This is an organisation with a clear direction, a strong local reputation and an ambitious outlook for the future, making it an exciting time to join. Your new role As Production Manager, you will take full responsibility for overseeing daily manufacturing operations, ensuring production targets are achieved while maintaining consistently high quality standards. You will lead, support and develop production teams, embedding a culture of safety, teamwork and accountability across the operation. A key part of the role will involve reviewing and improving processes, implementing quality control measures and driving efficiencies to reduce waste and optimise output. Working closely with cross functional teams, you will ensure production schedules are met and standards are maintained, while also introducing job rotation, delegation and structured staff development to strengthen resilience and performance across the site. What you'll need to succeed To succeed in this role, you will have proven experience in a production management position within a manufacturing environment, ideally with several years of hands on leadership experience. You will bring a strong understanding of quality control principles, continuous improvement and operational problem solving, alongside the ability to analyse processes and implement practical, effective change. You will be a confident people manager with excellent communication skills, capable of motivating teams and managing schedules in a fast paced environment. Mechanical awareness and confidence using production systems and computer software will be advantageous, along with a proactive, detail focused mindset. What you'll get in return In return, you will join a growing and financially secure employer offering long term career stability and the opportunity to make a tangible impact on production performance. The role offers competitive pay with enhanced overtime rates and Sunday premiums (occasional weekend work on a rota with time off in lieu). You will also benefit from a permanent, full time position, company pension scheme, life insurance and on site parking. Most importantly, this is an opportunity to step into a key leadership role within a business that is moving in a positive direction and values commitment, reliability and continuous improvement. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
