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Michael Page are delighted to partner with our client to recruit a Management Accountant. You will work in an experienced finance team across a broad portfolio of projects to enhance the financial control environment and to ensure that best practice ways of working are adopted, with an opportunity to engage with multiple stakeholders across the project, functions and other parts of the UK. Client Details You would be joining at a time of record order book and a revenue growth trajectory of c.10% across their 5 year strategic planning window. The business has a varied portfolio across the Sea, Air and Land sectors, including complex product development, systems integration, product manufacturing and service support projects. The role will support the objectives of the overall projects but working closely with the Operations functions and the Business sector teams. Description The successful candidate will likely have the following responsibilities: To assist in managing the Company's reporting, forecasting, budgeting and project accounting control processes to ensure that the company meets its agreed financial objectives. To assist in ensuring that adequate financial control is exercised over the Company by ensuring compliance with Group and Statutory requirements. To also work closely with the Operations functions and the Business sectors to facilitate effective financial management In conjunction with the Senior Finance Manager ensure that the month end reporting timetable is adhered to, with accurate and timely submissions into the consolidated reporting tool (Magnitude). Responsible for the population into Magnitude of monthly financials statements and additional submissions in support of the budgeting cycle. Provide accurate and insightful analysis on project related Balance Sheet items in support of the Business Controller team Provide support to the functions within Operations, primarily the reporting of actual performance versus budget for all functions within Operations and the re-forecasting there-of. To undertake variance analysis and reporting of Utilisation and labour recovery. To support the Multi-Year Budgeting activities for the Finance function primarily with regard to the determination of recoverable hours and utilisation analysis and provide meaningful business insight to allow effective decision-making To work with the Operations function and the Head of Operations to responsible for the monthly financial performance requirements and identify issues and implement improvements. Finance Lead for Operations/Supply and Resource Planning (S&OP) meetings in accordance with OME monthly timetable. Provision of accurate and timely OME central/reporting items to external auditors and timely resolution of follow up questions. Support the Senior Finance Manager in external audit planning and project management activities. Lead and co-ordinate the annual ICQ return for OME, including identifying required action plans to close areas of non-compliance. Support the Senior Finance Manager in driving action plans to a close Primary point of contact for the OME rates audit and own the accurate and timely submission of deliverables in Defcars Ensuring that effective financial controls are identified, implemented, enforced and constantly reviewed and maintained. Profile The successful candidate: A professional accounting qualification (e.g., ACCA, CIMA, or equivalent). Strong technical accounting knowledge and financial analysis skills. Experience in management accounting within the transport & distribution industry is advantageous. Proficiency in financial software and advanced Excel skills. Excellent attention to detail and organisational abilities. Strong communication skills to liaise with internal and external stakeholders effectively. Job Offer This role offers a highly competitive package and great wider benefits. Please apply for more information.

Trainee Project Co-Ordinator Placement Programme Please note that this is a training course and fees apply. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. Are you looking to start a new career in Project Management? If you are organised, competent, dependable and can communicate well and motivate those around you; you could have a truly rewarding future in Project Management. We specialise in placing candidates within the project sector using our career progression and placement program. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience project worker as we will be looking primarily at entry level roles. Using our experience in providing project management training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in the Project Management sector. The courses in the package have been identified by our recruitment partners as industry standards for the UK and European project sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - APM (Association for Project Management) Qualification The first step is completing the APM Project Fundamentals Qualification (PFQ) This professional industry-recognised qualification teaches you the fundamental principles of the project profession. The APM are the only chartered project management group in the world. Study time for the qualification is approximately 20 hours and qualification achieved by completing a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a Chartered Project Professional with additional study and experience. Step 2 - PRINCE2 Foundation PRINCE2 is the most recognised methodology used by Project Managers worldwide and therefore an essential qualification for anybody looking to work in Project Management. It is a process driven methodology and often referred to as a waterfall methodology. Study time is approximately 15-20 hours and qualification obtained through a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1-hour online revision workshop prior to sitting your exam. Step 3 - Project Management Simulation With our exclusive online Simulated Project Assignment, you will have the opportunity to make your way through a simulated project which shadows a project manager. These projects and scenarios are based on real world project and scenarios. Once completed, our tutor will grade your work and issue a certificate of completion. Step 4 - Recruitment Support Now you are qualified for an entry level project management position our recruitment support team will now begin collaborating with you to help you secure your first role in the project management sector. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.9 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Typically, an initial deposit of around £180 is required to start the training meaning many candidates are placed in their first role before completing the 12 months finance. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Project Management career aspirations. We look forward to receiving your new application and putting you on the pathway to a new and financially rewarding career in project management.

Trainee Junior Project Manager Placement Programme Please note that this is a training course and fees apply. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. Are you looking to start a new career in Project Management? If you are organised, competent, dependable and can communicate well and motivate those around you; you could have a truly rewarding future in Project Management. We specialise in placing candidates within the project sector using our career progression and placement program. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience project worker as we will be looking primarily at entry level roles. Using our experience in providing project management training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in the Project Management sector. The courses in the package have been identified by our recruitment partners as industry standards for the UK and European project sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - APM (Association for Project Management) Qualification The first step is completing the APM Project Fundamentals Qualification (PFQ) This professional industry-recognised qualification teaches you the fundamental principles of the project profession. The APM are the only chartered project management group in the world. Study time for the qualification is approximately 20 hours and qualification achieved by completing a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a Chartered Project Professional with additional study and experience. Step 2 - PRINCE2 Foundation PRINCE2 is the most recognised methodology used by Project Managers worldwide and therefore an essential qualification for anybody looking to work in Project Management. It is a process driven methodology and often referred to as a waterfall methodology. Study time is approximately 15-20 hours and qualification obtained through a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1-hour online revision workshop prior to sitting your exam. Step 3 - Project Management Simulation With our exclusive online Simulated Project Assignment, you will have the opportunity to make your way through a simulated project which shadows a project manager. These projects and scenarios are based on real world project and scenarios. Once completed, our tutor will grade your work and issue a certificate of completion. Step 4 - Recruitment Support Now you are qualified for an entry level project management position our recruitment support team will now begin collaborating with you to help you secure your first role in the project management sector. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.9 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Typically, an initial deposit of around 180 is required to start the training meaning many candidates are placed in their first role before completing the 12 months finance. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Project Management career aspirations. We look forward to receiving your new application and putting you on the pathway to a new and financially rewarding career in project management.

Trainee Project Co-Ordinator Placement Programme Please note that this is a training course and fees apply. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. Are you looking to start a new career in Project Management? If you are organised, competent, dependable and can communicate well and motivate those around you; you could have a truly rewarding future in Project Management. We specialise in placing candidates within the project sector using our career progression and placement program. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience project worker as we will be looking primarily at entry level roles. Using our experience in providing project management training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in the Project Management sector. The courses in the package have been identified by our recruitment partners as industry standards for the UK and European project sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - APM (Association for Project Management) Qualification The first step is completing the APM Project Fundamentals Qualification (PFQ) This professional industry-recognised qualification teaches you the fundamental principles of the project profession. The APM are the only chartered project management group in the world. Study time for the qualification is approximately 20 hours and qualification achieved by completing a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a Chartered Project Professional with additional study and experience. Step 2 - PRINCE2 Foundation PRINCE2 is the most recognised methodology used by Project Managers worldwide and therefore an essential qualification for anybody looking to work in Project Management. It is a process driven methodology and often referred to as a waterfall methodology. Study time is approximately 15-20 hours and qualification obtained through a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1-hour online revision workshop prior to sitting your exam. Step 3 - Project Management Simulation With our exclusive online Simulated Project Assignment, you will have the opportunity to make your way through a simulated project which shadows a project manager. These projects and scenarios are based on real world project and scenarios. Once completed, our tutor will grade your work and issue a certificate of completion. Step 4 - Recruitment Support Now you are qualified for an entry level project management position our recruitment support team will now begin collaborating with you to help you secure your first role in the project management sector. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.9 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Typically, an initial deposit of around £180 is required to start the training meaning many candidates are placed in their first role before completing the 12 months finance. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Project Management career aspirations. We look forward to receiving your new application and putting you on the pathway to a new and financially rewarding career in project management.

The Operations and Development Manager is a senior leadership role at AALT, responsible for ensuring the organisation s operational effectiveness, financial stability, and long-term sustainability. They will join at a pivotal and exciting moment for the organisation, as AALT prepares to open the Anti-Apartheid Legacy Centre (AALC) at Penton Street and transition into a newly restored and developed building, establishing operations and embedding a resilient and ambitious model for the future. Working in close collaboration with the Director, the postholder will have strategic oversight of finance, HR, governance, fundraising, and day-to-day operations, while also taking direct responsibility for delivering key operational, financial, and income-generating activity. This is a hands-on leadership role requiring both strategic oversight and active delivery. The postholder will lead on financial and operational management, co-develop and drive fundraising activity, and ensure that the organisation s systems, processes, and resources are robust, effective, and fit for purpose. The role will also take responsibility for venue management during the early stages of the AALC opening, before transitioning to line management of dedicated venue staff as the organisation grows.

Trainee Junior Project Manager Placement Programme Please note that this is a training course and fees apply. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. Are you looking to start a new career in Project Management? If you are organised, competent, dependable and can communicate well and motivate those around you; you could have a truly rewarding future in Project Management. We specialise in placing candidates within the project sector using our career progression and placement program. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience project worker as we will be looking primarily at entry level roles. Using our experience in providing project management training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in the Project Management sector. The courses in the package have been identified by our recruitment partners as industry standards for the UK and European project sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - APM (Association for Project Management) Qualification The first step is completing the APM Project Fundamentals Qualification (PFQ) This professional industry-recognised qualification teaches you the fundamental principles of the project profession. The APM are the only chartered project management group in the world. Study time for the qualification is approximately 20 hours and qualification achieved by completing a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a Chartered Project Professional with additional study and experience. Step 2 - PRINCE2 Foundation PRINCE2 is the most recognised methodology used by Project Managers worldwide and therefore an essential qualification for anybody looking to work in Project Management. It is a process driven methodology and often referred to as a waterfall methodology. Study time is approximately 15-20 hours and qualification obtained through a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1-hour online revision workshop prior to sitting your exam. Step 3 - Project Management Simulation With our exclusive online Simulated Project Assignment, you will have the opportunity to make your way through a simulated project which shadows a project manager. These projects and scenarios are based on real world project and scenarios. Once completed, our tutor will grade your work and issue a certificate of completion. Step 4 - Recruitment Support Now you are qualified for an entry level project management position our recruitment support team will now begin collaborating with you to help you secure your first role in the project management sector. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.9 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Typically, an initial deposit of around 180 is required to start the training meaning many candidates are placed in their first role before completing the 12 months finance. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Project Management career aspirations. We look forward to receiving your new application and putting you on the pathway to a new and financially rewarding career in project management.

Job Title: HR Director Location: London / Hybrid Salary : £80,000 - £100,000 per annum based upon experience plus discretionary bonus and comprehensive benefits Job Type: Full Time, Permanent Company Overview: The company is the trade association which brings together people, companies and organisations to realise the positive outcomes of what digital technology can achieve. Background: We are seeking an experienced HR Director to lead and drive our people agenda. The ideal candidate will be comfortable operating at both the strategic and operational level with broad-based experience across the full range of HR disciplines and with change management experience. If you are passionate about the people agenda, we would be delighted to hear from you. Role Purpose: The HR Director is responsible for shaping and delivering the organisation's people strategy and ensuring the effective day-to-day leadership of the HR team. The role combines strategic influence with operational excellence to attract, develop, and retain high-performing talent in support of the company and the sister company's business objectives. Key Responsibilities: Implement a forward-looking People Strategy aligned to organisational priorities and growth ambitions. Act as a trusted adviser to the CEO, Board and Senior Leadership team on people matters. Attend and present at the Membership, Finance and Performance Board, Main Board and the Remuneration Committee, providing insights through people analytics and workforce trends. Oversee the total rewards strategy including salary, benefits, incentives and recognition ensuring they are equitable and competitive in attracting and retaining staff. Oversee the talent acquisition strategy to attract high quality, diverse candidates, including employer branding and recruitment practices to promote the companies as an employer of choice. Oversee the design and implementation of the talent management framework including succession planning and leadership pipeline. Drive the HR technology strategy including system implementation, optimisation and integration and use of data to support strategic decision-making. Oversee the design and implementation of performance management processes that drive accountability and high performance. Oversee the career development strategy ensuring employees have access to meaningful development opportunities, embedding a culture of continuous learning and professional growth. Champion inclusion and wellbeing driving cultural initiatives that foster employee welfare, engagement, belonging and high performance. Lead on complex, high risk employee relations matters providing expert advice and mitigating organisational risk. Keep up-to-date on employment law changes and trends and oversee updates to HR policies and practices, ensuring they are legally compliant and reflect best practice. Assess and manage employment, governance and compliance risks in a pragmatic and commercially balanced way. Manage multiple supplier relationships including contract reviews, contract compliance and managing KPIs. Lead a small HR team to deliver on a compelling employee value proposition to attract and retain high quality talent. Skills, Knowledge and Expertise: Core Competencies: Strategic leadership with the ability to operate at both the strategic and operational levels, balancing long-term vision with strong delivery Commercial acumen and able to align the people strategy with business objectives Skilled in stakeholder management and able to build productive working relationships with Board members, leadership colleagues, employees and suppliers Analytical thinker with strong attention to detail and the ability to make evidence-based decisions Ability to assess and manage organisational risk in a pragmatic and commercially balanced way Excellent verbal and written communication skills Strong conflict management skills with sound judgement in decision-making High levels of integrity, discretion and professionalism Skilled in leading and inspiring teams to achieve ambitious goals Able to navigate ambiguity and drive continuous improvement Essential Knowledge and Experience: Demonstrable experience and proven track record across the full range of HR disciplines Change management and business transformation Supplier management Strong knowledge of UK employment law Desired Knowledge and Experience: Experience in or understanding of the technology sector Knowledge of Belgian employment law and employment practices an advantage Additional Information: This is a full time role based out of the company's London offices, however the company operates a flexible working policy. This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances. The successful candidate must have permission to work in the UK prior to the commencement of employment. Please click APPLY to be redirected to our website to apply for this role. Candidates with experience of: HR Business Partner, HR Director, Human Resources Analyst, Senior HR Advisor, Senior Human Resources Manager, HR Generalist, Personnel Manager, HR Lead, Head of HR, Human Resources Business Partner, Human Resources Consultant, Human Resources, may be considered for this role.

People and Culture Assistant London (with hybrid working) The Organisation Our client is a membership organisation. They are proud to have achieved workplace accreditations - Invest in People Gold and Invest in Wellbeing Silver. These awards reflect their commitment to their employees, who are a vital part of supporting their members. They are now seeking a motivated People and Culture (P&C) Assistant to join them on a full time, permanent basis. This is a fantastic opportunity to become part of a dynamic, forward-thinking team where your ideas are valued, your growth is supported, and your work truly makes an impact. The Role As a P&C Assistant, you will provide high-quality HR administration that underpins effective people support across the organisation. Working closely with the P&C Business Partners and the wider team, you will manage the employee lifecycle from onboarding to offboarding, maintain accurate records, and act as a key point of contact for employee queries. You will support inductions and training activity, keep documentation up to date, and ensure managers and employees receive timely, professional guidance aligned with policies and best practice. Additionally, you will: - Lead monthly payroll administration, facilitating necessary reports and other payroll-related tasks such as annual P11d process - Liaise with Finance and external auditors, supporting reporting, processing invoices and audit activity - Act as an IRIS Cascade superuser, maintaining records, producing HR data-driven reports and providing guidance and training to managers and employees - Manage administrative tasks for new starters, leavers and employee-related changes About You To be considered as a P&C Assistant, you will need: - Experience leading administration within an HR and payroll environment - Experience using HR Information Systems for administration and reporting purposes - Experience using Microsoft Office products, including intermediate to advanced Excel and PowerPoint skills - Experience achieving a high level of customer care in a customer-focused environment - Good communication, organisational and time-management skills - Good numeracy skills with attention to detail - To be educated to GCSE level, at a minimum, with five passes, including English and Maths The Benefits - Salary of circa £33,000 per annum, depending on experience - 26 days' holiday per annum plus bank holidays - Benefits, including stakeholder pension scheme, life assurance, birthday leave, and optional private health cover - Other benefits as detailed in our client's generous and competitive benefits package This is a terrific opportunity for a motivated, detail-driven HR administrator with solid payroll experience to join our client's people-centred organisation. In return for your expertise, you will enjoy a supportive, hybrid working environment, strong wellbeing and people-first values, alongside the satisfaction of contributing to an organisation that exists to improve the world, while being genuinely invested in its people. So, if you want to take the next step in your career and join our client as their P&C Assistant, please apply via the button shown. The closing date for this role is 8th May 2026. Due to this recruitment being time sensitive, applications will be reviewed on a rolling basis, and the vacancy may close early if sufficient applications are received. An immediate start will be available for the right candidate. Other organisations may call this role HR Assistant, HR Administrator, Human Resources Assistant, Human Resources Co-ordinator, Payroll Assistant, People Assistant, or People Co-ordinator. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business, and we believe that the more inclusive our environments are, the better our work will be.

Practice Accountant / Client Manager Edinburgh, Scotland Hybrid working available Full-Time, Permanent £40,000 to £52,000 depending on experience Take ownership of your own client portfolio and move beyond compliance into real business impact. This is an opportunity to join a growing, forward-thinking accountancy practice where your work directly influences how small businesses perform, grow, and succeed. If you enjoy building relationships, thinking commercially, and improving how things are done, this role offers far more than a traditional practice position. About the Opportunity Our client is an established and growing firm of Accountants, Chartered Tax Advisors, and Business Advisors based in Edinburgh. They work closely with small and medium-sized businesses, particularly in the trades sector, helping them improve performance, manage finances effectively, and make better decisions. This is a client-facing role where you will manage your own portfolio and take full ownership of the service delivered. You will be trusted to think ahead, identify opportunities, and contribute ideas that go beyond compliance work. What You ll Gain: A salary of £40,000 to £52,000 depending on experience. Hybrid working and flexibility to suit your lifestyle. The opportunity to take full ownership of a client portfolio. Exposure to advisory work and progression into tax or business advisory roles. A supportive, collaborative team environment that values quality and ideas. A culture focused on continuous learning and improvement. The chance to work closely with business owners and influence real outcomes. What You ll Be Doing: Managing your own portfolio of clients within an accountancy practice. Reviewing statutory accounts and overseeing tax compliance. Preparing and reviewing accounts and tax returns. Acting as a key point of contact for client queries and support. Identifying opportunities to improve client performance or processes. Collaborating with colleagues to meet deadlines and maintain standards. Contributing to improvements in internal systems and ways of working. What You ll Need: At least 2 years experience within an accountancy practice. Experience preparing and reviewing accounts and tax returns. Confidence communicating directly with clients. Strong IT skills, including experience with Xero, FreeAgent or similar. Strong organisational skills and attention to detail. If you are looking for a role where you can take ownership, contribute ideas, and play a meaningful role in helping businesses improve, this is a strong next step. As part of the process, you will be asked to complete a short online assessment which takes around 10 minutes. This helps ensure the role is the right fit for you as well as the business.

Harris Hill is recruiting for a Part Time Finance Manager for this community-based charity near Manchester (Hybrid) Position: Part Time Finance Manager Salary: £41.771pa (FTE) Actual Pay (£25.062pa) Hours: 22.5 hours per week (Flexible working) Location: Near, Manchester Hybrid Working: 1 day a week is allowed to be worked from home Compulsory Office Day: Mondays are essential, other days are flexible Reporting to: Director of Finance & Resources Management: 1 Finance Officer THIS IS AN URGENT POSITION, SO DO APPLY NOW This is a newly created role, introduced to strengthen the financial management capacity of the charity as they continue to grow and support an expanding range of programmes. As Finance Manager, you will play a key role in shaping how the finance function develops, with opportunities to influence systems, improve processes and contribute to long-term organisational effectiveness. You will be joining a supportive, friendly and collaborative finance team, working closely with colleagues who value professionalism, problem-solving and continuous improvement. As part of a wider organisation with a strong values-driven culture, you can expect an inclusive, welcoming environment where staff work together to make a real difference in the neighbourhood. Main Purposes of the Post The Finance Manager will play a key role in strengthening charity s overall financial management and organisational effectiveness. Working closely with the Director of Finance & Resources and the finance team, the postholder will lead the finance function, ensuring that robust financial systems, processes and controls are in place. They will provide high-quality financial insight, maintain the integrity of financial information, and oversee the delivery of accurate and compliant financial operations including payroll, management reporting and audit preparation. Main duties of the role: Financial Reporting & Management Accounts Produce accurate and timely quarterly management accounts, including all supporting schedules and reconciliations. Budgeting & Financial Planning Support the annual budgeting process, including entering budgets into the Aqilla finance system and updating records as programmes evolve. Financial Controls & Systems Integrity Ensure strong internal financial controls are operating effectively across all finance processes. Payroll & Income Management (Training given) Oversee the full monthly payroll cycle, ensuring all calculations are accurate and compliant with current legislation. Audit & Year-End Reporting Prepare supporting documentation, reconciliations and adjustment schedules for the annual statutory audit. Credit Control & Financial Stewardship Manage the accounts receivable function to ensure the timely collection of income while maintaining positive relationships with partners and funders.

About us Salary - Competitive Salary Work Type - Hybrid Job Location - Kendal - Kent House, Mintsfeet Road South, Kendal, Cumbria, LA9 6ND Role Type - Permanent Employment Type - Full Time Working Hours - United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 10.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose Are you an experienced Quantity Surveyor looking for a rewarding career, that combines your passion for construction and stakeholder management with sustainable, large-scale projects that benefit society and the environment? If yes, then United Utilities (UU) have exciting opportunities for you to join our teams across multiple locations in the North West of England. UU are experiencing a period of growth and transformation, creating several opportunities within our Commercial function to work alongside our largest and most ambitious new projects. As Quantity Surveyor you will lead and support one of several business-critical teams, managing a multitude of responsibilities. You will have the opportunity to manage a range of activities, including contract management, risk analysis, supplier collaboration and commercial operations, whilst ensuring value for money for our customers and our continued commitment to North West, England. Our roles will offer the opportunity for you to join during a period of unprecedented development, allowing you to grow within our organisation, tailoring your role to requirements and enhancing your value-contribution throughout your tenure. In joining us, you will have full exposure to the organisation, our major projects and our largest industry partners. Stakeholder collaboration is vital for this role. You will therefore need to build strong working relationships, manage key internal and external stakeholders effectively and ensure a full business partnering model, whilst maximising value, collaborating with other experts and leading initiatives to tackle challenges unique to our industry, contributing to our success and helping us achieve our objectives. We champion flexible ways of working. In-person attendance is required three days per week to promote the benefits of face-to-face collaboration, alongside flexibility of hours to support work-life balance. Initially, you may be expected to attend more frequently to familiarise yourselves with the site, the team, and your role. United Utilities offer dynamic and long-lasting options that will help you grow professionally and personally and you will have the chance to enhance your skill, knowledge and experience in a supportive and collaborative environment. If you are passionate about making a positive difference for the North West of England and want to join us on our journey of transformation, we would love to hear from you. Apply now and become part of the UU family! Accountabilities & Responsibilities Ensure contractual compliance and proactively manage contractor performance throughout the contract period. Acting as a subject matter expert. Provide commercial expertise and guidance. Commercially manage a portfolio of Works contracts to ensure that they are delivered in accordance with the contracted terms and conditions and that all issues are mitigated and managed to protect UU commercial interests. Manage post-contract commercial processes and procedures to deliver key commercial requirements on projects. These will include early warning and change management; cost forecasting; payments; cost auditing and agreement of final accounts. Negotiate and resolve contract claims/disputes and support senior managers in the resolution of escalated issues. Technical Skills & Experience Quantity Surveying degree or equivalent ; alternatively sufficient relevant experience to support the requirements of the RICS Professional Experience Route. Knowledge of key quantity surveying processes, tools and methodologies used across the whole project life-cycle. Knowledge and experience in the use of a broad range of standard forms of construction contract (preferably including NEC suite of contracts). Strong commercial negotiation and resolution skills. Experience of managing the commercial function on projects. Experience of line management. Ability to effectively communicate with internal and external stakeholders. Proficient IT skills including Microsoft Office or equivalent and ability to use IT systems and programmes. Full UK Driving License. Qualifications Essential Qualifications Quantity Surveying degree or equivalent ; alternatively sufficient relevant experience to support the requirements of the RICS Professional Experience Route. Full UK Driving License We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.

We are recruiting for a Financial Manager / Financial Controller to join a growing SME operating within a project-led environment. The business works across specialist projects and requires someone who understands the financial complexities that come with this type of operation, ideally within the construction sector. This is a key role within the business, working closely with Directors and reporting into a wider European group. You will take ownership of the finance function, supporting both day-to-day operations and longer-term strategic decision making. The role will involve full responsibility for the finance function, including transactional finance, reporting, compliance, and supporting wider business operations such as HR and commercial activity Key Responsibilities: Overseeing sales and purchase ledger, including invoicing and credit control Preparing and processing supplier payments Producing monthly management accounts and reports Budgeting and forecasting Year-end accounts preparation Managing expenses and company credit cards Submitting VAT and CIS returns Acting as the main contact for audit, banking, insurance, legal and HMRC Supporting payroll and HR-related processes Working closely with Directors on strategy and decision making Skills: Strong background in financial management within an SME environment Experience producing management accounts, KPIs, and financial reporting Ability to manage multiple areas of finance, from transactional to strategic Strong attention to detail and accuracy Confident communicating with stakeholders at all levels Experience working within project-based or construction environments (highly desirable) Ability to review and support commercial contracts and negotiations Experience implementing or improving financial systems and processes Qualifications: Qualified or part-qualified (ACCA / CIMA / ACA) preferred Strong experience with financial systems such as Microsoft Dynamics NAV, Sage and payroll systems Experience with VAT returns, corporation tax, and tax planning Knowledge of CIS tax returns (essential for construction environments) Experience managing payroll and supporting HR processes

General Manager - Landscaping Job Title: General Manager - Landscaping Job reference Number: -26100 Industry Sector: Commercial Manager, Site Manager, General Manager, Landscaping, Landscape Construction, Commercial Management, Procurement, Forecasting, Cost Control, Profit Measurement, Finance, Risk Management, NEC Contracts, JCT Contracts, Tier 1 Contractors, Subcontractors, Cost Planning, Landscape Projects, Hard Landscaping, Urban Landscaping, Commercial Landscaping, Street Works, Infrastructure, Client Liaison, Project Delivery Location: Lincoln Remuneration: £43,000 + commission (55k+ OTE) Benefits: 20 Days of Annual Leave, Ford Ranger, private health, pension and phone/laptop benefits Responsibilities Deputy Manager position dealing working on a range of design and build landscaping projects in a range of high end domestic and commercial settings Oversee daily operations and manage multiple landscaping projects to ensure timely, high-quality delivery Plan and coordinate labour, materials, and equipment while monitoring budgets and performance Lead, support, and motivate managers, team leaders, and site staff, ensuring strong team performance Act as a main client contact, handling queries and resolving issues professionally Maintain systems, health & safety standards, and continuously improve processes and ways of working Typical projects range between £100k - £500k Preferred Qualifications Must have strong managerial experience within a fast paced complex construction contractor Ideally have experience within external works, maintenance, landscaping, facilities management, etc Would consider a General Manager, Operations Manager, Commercial Manager, Site Manager etc Highly numerate with strong analytical and reporting abilities. Confident communicator with experience managing both clients and subcontractors. Proficient in Microsoft Excel and cost management systems. Proactive, detail-oriented, and capable of driving commercial performance.

Account Manager - Aylesbury Think Specialist Recruitment are delighted to be working with a growing thriving national award winning ecommerce/events business based in Aylesbury. Due to exciting growth as a business our client are currently searching for an Account Manager to join their tightknit team and help with the smooth running of their day-to-day operations. You will be responsible for overseeing the management of a large client account, whilst also pitching in to support your colleagues with any assignments that should arise. Your prime duty will be to manage and develop relationships with your clients ensuring that all needs are met and a great service provided throughout. You will be a confident and hard-working individual, not one to shy away from picking up the phone and someone who is willing to go the extra mile to get matters resolved. You will be outgoing and able to foster good relationships with clients and colleagues across multiple departments. This position is paying a salary of £32k and also offers a number of exciting benefits including enhanced Pension contributions and life assurance, whilst also offering the opportunity to work for a growing organisation. Please note this position will be based in our clients office in Aston Clinton, there will be the option for hybrid working of one day per week after probation. Duties: Build strong relationships with clients ensuring you maintain these for the long-term. Understand the clients needs and strive to provide solutions to meet them. Communicate with clients to ensure satisfaction, ensuring any issues are addressed promptly. Keep identifying ways to cross-sell and upsell Engage with sales in order to contribute to revenue growth Process daily orders and deliveries on multiple systems Ensuring all orders are invoiced accordingly Organise courier bookings Liaise with customers regarding delivery discrepancies including stock issues, order changes, damages, and tracking information Carry out system changes such as adjustments, receipts, and dispatches Working with warehouse and other office members to manage processes Ensure all day-to-day tasks within the office are met within the required deadline Respond to client communication including via phone and email. Candidate Requirements: Hardworking individual who is willing to go the extra mile to ensure client satisfaction. Confident communicator who is happy to pick up the phone and resolve something in a timely matter. Able to multitask and work across a number of different tasks at any given time. A great relationship builder who is able to foster strong partnerships with clients and internal team members. Prior Customer Service experience is a must. A great attention to detail, able to ensure important information is processed correctly at all times. Strong Administrative skills, able to process orders, invoices and client information accurately. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support

You're ready to take on a role where the quality of your team's delivery shapes the experience of every customer we work with. As our Head of Service Delivery / Commercial Operations Manager / Head of Customer Experience, you'll lead a growing function responsible for the full life cycle of customer jobs - from scheduling, coordination and communication through to reporting, certifications and invoicing. You'll bring structure, clarity and accountability to a fast moving, purpose driven business. BASIC SALARY: £50,000 - £60,000 BENEFITS: Discretionary bonus (annual and circa 5%) Full travel expenses 4% Pension 23.5 Holidays + Birthday Healthcare inc family LOCATION: Bury St Edmunds COMMUTABLE LOCATIONS: Cambridge, Newmarket, Thetford, Ipswich, Norwich, Why read on? A mission that feels meaningful (sustainability) A business growing fast enough to create opportunity, not so fast that it's chaos The chance to build a function your way, with support when you need it JOB DESCRIPTION : Head of Service Delivery, Commercial Operations Manager, Head of Customer Experience - Manufacturing, Sustainability This isn't just about maintaining service - it's about raising the bar across the entire lifecycle of customer work. Building on solid foundations and step into a role with genuine influence. Service delivery sits at the heart of our business, linking engineering, transport, logistics, sales, finance and the customer. You'll work closely with stakeholders across the business, ensuring operational excellence is matched with clear communication and a customerfirst mindset. You'll have the autonomy to create processes that scale and the opportunity to shape a function that will grow significantly as we continue to expand. KEY RESPONSBILITIES: Head of Service Delivery, Commercial Operations Manager, Head of Customer Experience - Manufacturing, Sustainability Working closely with the Group Operations Director, you will: Lead the Service Delivery function, setting the tone for quality, ownership and continuous improvement. Raise the bar, creating consistent, high quality service delivery across all service lines. Drive improvement by embedding scalable processes, KPIs and SLAs to support strong, predictable performance. Shape and grow a team developing people, growing capability and defining what excellent service looks like. Make an impact helping customers achieve sustainability outcomes while improving their end-of-life technology processes. PERSON SPECIFICATION: Head of Service Delivery, Commercial Operations Manager, Head of Customer Experience - Manufacturing, Sustainability You'll be joining at a pivotal moment. Growth is accelerating, and you'll help shape how we scale effectively. To be successful, you'll demonstrate: A proven track record in creating and implementing customer journey process and procedures (most likely within a production/manufacturing environment). Strong service delivery or customer service leadership background. Experience leading, developing and managing teams. Direct experience of structured project management (Prince2 or similar). Strong Excel skills (V Lookup, pivot tables etc) Behaviours : A "one team" mentality with a positive mindset and a cando attitude. Selfaware, open to personal development and coaching others. Approachable, supportive leadership style with strong sense of discipline and accountability. THE COMPANY: Involved and centre at the forefront of the recycling and sustainability world, we are a multi-site business (2 locations) which has gone from strength to strength, our customers include major household names from iconic financial institutions, telecomms to the MOD. We are a dedicated passionate team of c100 focused staff who consistently deliver to our clients' high expectations. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MH18437, Wallace Hind Selection

Trainee Junior Project Manager Placement Programme Please note that this is a training course and fees apply. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. Are you looking to start a new career in Project Management? If you are organised, competent, dependable and can communicate well and motivate those around you; you could have a truly rewarding future in Project Management. We specialise in placing candidates within the project sector using our career progression and placement program. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience project worker as we will be looking primarily at entry level roles. Using our experience in providing project management training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in the Project Management sector. The courses in the package have been identified by our recruitment partners as industry standards for the UK and European project sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - APM (Association for Project Management) Qualification The first step is completing the APM Project Fundamentals Qualification (PFQ) This professional industry-recognised qualification teaches you the fundamental principles of the project profession. The APM are the only chartered project management group in the world. Study time for the qualification is approximately 20 hours and qualification achieved by completing a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a Chartered Project Professional with additional study and experience. Step 2 - PRINCE2 Foundation PRINCE2 is the most recognised methodology used by Project Managers worldwide and therefore an essential qualification for anybody looking to work in Project Management. It is a process driven methodology and often referred to as a waterfall methodology. Study time is approximately 15-20 hours and qualification obtained through a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1-hour online revision workshop prior to sitting your exam. Step 3 - Project Management Simulation With our exclusive online Simulated Project Assignment, you will have the opportunity to make your way through a simulated project which shadows a project manager. These projects and scenarios are based on real world project and scenarios. Once completed, our tutor will grade your work and issue a certificate of completion. Step 4 - Recruitment Support Now you are qualified for an entry level project management position our recruitment support team will now begin collaborating with you to help you secure your first role in the project management sector. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.9 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Typically, an initial deposit of around 180 is required to start the training meaning many candidates are placed in their first role before completing the 12 months finance. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Project Management career aspirations. We look forward to receiving your new application and putting you on the pathway to a new and financially rewarding career in project management.

Trainee Project Co-Ordinator Placement Programme Please note that this is a training course and fees apply. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. Are you looking to start a new career in Project Management? If you are organised, competent, dependable and can communicate well and motivate those around you; you could have a truly rewarding future in Project Management. We specialise in placing candidates within the project sector using our career progression and placement program. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience project worker as we will be looking primarily at entry level roles. Using our experience in providing project management training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in the Project Management sector. The courses in the package have been identified by our recruitment partners as industry standards for the UK and European project sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - APM (Association for Project Management) Qualification The first step is completing the APM Project Fundamentals Qualification (PFQ) This professional industry-recognised qualification teaches you the fundamental principles of the project profession. The APM are the only chartered project management group in the world. Study time for the qualification is approximately 20 hours and qualification achieved by completing a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a Chartered Project Professional with additional study and experience. Step 2 - PRINCE2 Foundation PRINCE2 is the most recognised methodology used by Project Managers worldwide and therefore an essential qualification for anybody looking to work in Project Management. It is a process driven methodology and often referred to as a waterfall methodology. Study time is approximately 15-20 hours and qualification obtained through a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1-hour online revision workshop prior to sitting your exam. Step 3 - Project Management Simulation With our exclusive online Simulated Project Assignment, you will have the opportunity to make your way through a simulated project which shadows a project manager. These projects and scenarios are based on real world project and scenarios. Once completed, our tutor will grade your work and issue a certificate of completion. Step 4 - Recruitment Support Now you are qualified for an entry level project management position our recruitment support team will now begin collaborating with you to help you secure your first role in the project management sector. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.9 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Typically, an initial deposit of around 180 is required to start the training meaning many candidates are placed in their first role before completing the 12 months finance. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Project Management career aspirations. We look forward to receiving your new application and putting you on the pathway to a new and financially rewarding career in project management.

You're ready to take on a role where the quality of your team's delivery shapes the experience of every customer we work with. As our Head of Service Delivery / Commercial Operations Manager / Head of Customer Experience, you'll lead a growing function responsible for the full life cycle of customer jobs - from scheduling, coordination and communication through to reporting, certifications and invoicing. You'll bring structure, clarity and accountability to a fast moving, purpose driven business. BASIC SALARY: £50,000 - £60,000 BENEFITS: Discretionary bonus (annual and circa 5%) Full travel expenses 4% Pension 23.5 Holidays + Birthday Healthcare inc family LOCATION: Bury St Edmunds COMMUTABLE LOCATIONS: Cambridge, Newmarket, Thetford, Ipswich, Norwich, Why read on? A mission that feels meaningful (sustainability) A business growing fast enough to create opportunity, not so fast that it's chaos The chance to build a function your way, with support when you need it JOB DESCRIPTION : Head of Service Delivery, Commercial Operations Manager, Head of Customer Experience - Manufacturing, Sustainability This isn't just about maintaining service - it's about raising the bar across the entire lifecycle of customer work. Building on solid foundations and step into a role with genuine influence. Service delivery sits at the heart of our business, linking engineering, transport, logistics, sales, finance and the customer. You'll work closely with stakeholders across the business, ensuring operational excellence is matched with clear communication and a customerfirst mindset. You'll have the autonomy to create processes that scale and the opportunity to shape a function that will grow significantly as we continue to expand. KEY RESPONSBILITIES: Head of Service Delivery, Commercial Operations Manager, Head of Customer Experience - Manufacturing, Sustainability Working closely with the Group Operations Director, you will: Lead the Service Delivery function, setting the tone for quality, ownership and continuous improvement. Raise the bar, creating consistent, high quality service delivery across all service lines. Drive improvement by embedding scalable processes, KPIs and SLAs to support strong, predictable performance. Shape and grow a team developing people, growing capability and defining what excellent service looks like. Make an impact helping customers achieve sustainability outcomes while improving their end-of-life technology processes. PERSON SPECIFICATION: Head of Service Delivery, Commercial Operations Manager, Head of Customer Experience - Manufacturing, Sustainability You'll be joining at a pivotal moment. Growth is accelerating, and you'll help shape how we scale effectively. To be successful, you'll demonstrate: A proven track record in creating and implementing customer journey process and procedures (most likely within a production/manufacturing environment). Strong service delivery or customer service leadership background. Experience leading, developing and managing teams. Direct experience of structured project management (Prince2 or similar). Strong Excel skills (V Lookup, pivot tables etc) Behaviours : A "one team" mentality with a positive mindset and a cando attitude. Selfaware, open to personal development and coaching others. Approachable, supportive leadership style with strong sense of discipline and accountability. THE COMPANY: Involved and centre at the forefront of the recycling and sustainability world, we are a multi-site business (2 locations) which has gone from strength to strength, our customers include major household names from iconic financial institutions, telecomms to the MOD. We are a dedicated passionate team of c100 focused staff who consistently deliver to our clients' high expectations. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MH18437, Wallace Hind Selection