297 jobs found

Job Title Transport Administrator Department Transport Location Holywell Reports To Transport Planning Manager Job Purpose: To work as part of the Transport Team reporting to the Transport Planning Manager, responsible for carrying out operational duties. Ensuring Customer Service Excellence is achieved through on time and in full transportation of finished goods in safe and cost-effective manner. Support and promote a safe, productive, and quality conscious environment built on continuous improvement. Perform all duties in accordance with Standard Operating Procedures for specific product(s) to a high-quality standard To meet all reasonable output targets as specified by the Transport planning Manager Maintain high levels of Health & Safety standards Pay Hauliers: Check self-bill costs and scrutinise other invoicing/billing. Compile costs to be billed to other departments. Invoicing and PGI queries. (Keep up to date on a daily basis). Root cause investigation of transport/haulier complaints. (Propose action plans to prevent re-occurrence and track haulier cost reclaim). Update despatch plan for products to Ireland. Assist with maintaining orders and help resolve errors. Input and validation of data required for customs clearance into SAP. Creating delivery paperwork for delivery shipments. Assist with transport load planning for UK/Western Europe. Booking overnight deliveries and updating despatch plans for products to UK/BENLUX & Ireland. Assist with compilation of transport KPI data and charts. Provide general support to the transport department as required Support site management in ensuring that site systems & procedures are operated across the site fully in accordance with company health & safety policy, quality, and environmental requirements. Ensure that group health & safety, quality and environmental policies are followed through all activities on site and that appropriate records are maintained. Support group management in the pursuit of business development and improvement programmes. Operate in compliance with ISO 37301, 45001, 14001, 9001, 50001, the company handbook and Code of Conduct. To assist with activities beyond the normal role as required Key Skills & Experience Good communication skills, verbal and written Ability to work as part of a team / delegate tasks within work area Proactive approach to meeting production requirements Proactive approach to housekeeping, 5s methodology and waste minimisation Proactive approach to Health & Safety in the workplace Good attention to detail and an understanding to meeting customer needs (OTIFs) PC literate Good working knowledge of SAP

Technical & Quality Assistant Near Cheltenham 35,000 Yolk Recruitment is partnered with this successful business that stands as a prominent and well-established player in their respective industry. They have an exciting opportunity to join the business as a Technical & Quality Assistant. The business is widely recognised for delivering high quality products throughout the United Kingdom. With a storied history spanning more than eight decades, they've earned a reputation for excellence and a steadfast dedication to providing premium, locally sourced products. The company is looking for someone who is dynamic and knowledgeable with experience as a Technical & Quality Assistant with experience in the food industry and a strong understanding of key standards. They also seek someoner who has good customer service skills and experience of traceability, document control and technical administration, including regular hands-on shop floor auditing. This is an exciting opportunity with a real future to develop in line with your growing knowledge, experience and capabilities. If you are passionate about quality and food safety with a positive, proactive attitude who enjoys training and developing others and is committed to driving and continuously improving high standards across the site then this is the role for you. This is what you'll be doing Assist the Technical Manager with implementing, monitoring and developing quality control programmes Help to monitor the production department's conformance with quality systems Review company operations to ensure legal compliance Work towards meeting the requirements for site accreditation schemes and legal compliance Support and participate in traceability exercises and mock recalls Manage and complete internal and external audits/ visits Assist with running and review of HACCP and Food Fraud Systems Troubleshooting and resolving non- conformity via root cause analysis Manage, investigate and trend customer complaints, quality / technical KPI's etc and preparing presentations when needed. Support the implementation and verification of corrective and preventive actions arising from complaints and NCRs What you'll need Exposure to quality or technical roles in a food manufacturing or dairy environment Understanding of Food Safety Standards (e.g. HACCP, BRCGS) Strong organisational and time management skills Competent in Microsoft Office (Excel, Word, PowerPoint) Excellent attention to detail with clear focus on end results Strong communication skills; being able to foster and maintain excellent working relationships Positive attitude possessing high levels of commitment, motivation and flexibility The ability to work in an analytical and structured manner Innovative and forward looking, seeking ways to constantly improve Working in a factory / production / office environment And this is what you'll get in return 22 days holidays per annum plus bank holidays (rising after 3 years service) Enhanced Pension scheme Life assurance Health care and well being support Private Medical Insurance Cycle to Work Scheme Are you up to the challenge? If you feel you have the skills, experience and passion to be successful in this role apply now. Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities

Berry Recruitment are NOW hiring for a committed and experienced Senior Customer Relationship Associate to work for a professional and friendly business based in Milton Park. The Benefits on offer Role: Senior Customer Relationship Associate - Hybrid Working. Location: Milton Park, Oxfordshire Hours - Monday - Friday, 09.00am - 17.30pm . Salary: 35,000 Per Annum Benefits: Generous company pension (up to 10.5% matched on a sliding scale) Hybrid working - Full time approximately 2 days working in the office and 3 days working from home. Days may be changeable, so flexibility is required. Company shares Health cash plan (Medicash) Eyecare scheme (with Specsavers) Corporate life insurance 25 days holiday Your birthday off (after 1 year of service) 3 days holiday purchase As a Senior Customer Service Advisor as responsibilities will be: Communication with customers via email and telephone. Process and follow up customer orders and quotes to achieve KPI results. Resolving customer queries and complaints. Working with other departments such as sales, production and logistics to address customer needs and ensure smooth cross-departmental operations. Generate and review reports. Consistently searching for innovative ideas for improvement to processes. Regular feedback to the manager so that she is aware of any performance issues. Assist the Manager with monitoring performance ensuring the team meets KPI's and delivers exceptional customer service. Provide frontline support to customers, processing customer orders and quotes, addressing inquiries, resolving issues and ensuring customer satisfaction. Act as the escalation point for more complex or unresolved customer queries. Ensure smooth day-to-day operations of the customer relationship team, overseeing scheduling, workflow management and ensuring efficient use of resources. Work alongside the manager to monitor workload, team performance and compliance with KPI's, offering guidance to ensure high standards of service Assist with onboarding and training new team members and provide feedback to the existing team to improve service, quality and efficiency. Take on managerial responsibilities in the absence of the manager, including motivating the team, setting team goals, and making staffing decisions. Identify areas where processes or policies can be enhanced and work towards implementing improvements for both team efficiency and customer satisfaction. Create and maintain written procedures in line with our processes. Work alongside the manager to provide motivation to the team, promoting a positive customer-focused environment. You will: Assist the Manager with monitoring performance ensuring the team meets KPI's and delivers exceptional customer service. Provide frontline support to customers, processing customer orders and quotes, addressing inquiries, resolving issues and ensuring customer satisfaction. Act as the escalation point for more complex or unresolved customer queries. Ensure smooth day-to-day operations of the customer relationship team, overseeing scheduling, workflow management and ensuring efficient use of resources. Work alongside the manager to monitor workload, team performance and compliance with KPI's, offering guidance to ensure high standards of service Assist with onboarding and training new team members and provide feedback to the existing team to improve service, quality and efficiency. Take on managerial responsibilities in the absence of the manager, including motivating the team, setting team goals, and making staffing decisions. Identify areas where processes or policies can be enhanced and work towards implementing improvements for both team efficiency and customer satisfaction. Create and maintain written procedures in line with our processes. About You: A proven track record in a senior customer facing team role, with experience in management cover conditions. Strong communication, leadership, and problem-solving skills Ability to manage and motivate a team in a fast-paced environment Excellent customer handling skills, with the ability to resolve complex issues efficiently and professionally. Knowledge of customer relationship processes (including KPI's and performance metrics) Strong organisational and time-management skills. Ability to step into managerial duties and handle team and operational responsibilities. Familiarity with CRM systems, Microsoft packages and ERP is preferred. No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can bring value to the role, we'd love to learn more about you!" Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

We currently recruiting on behalf of leading and prestigious engineering company based in Thetford, due to their continued growth and development they are seeking to employ a General Administrative Assistant to start as soon as possible . Directly reporting to the Financial Controller Hours will be Monday to Friday 8.30am till 5pm with 1-hour unpaid lunch. 37.5 hours a week. This is an ongoing role potentially leading to permanent for the right candidate. Purpose of the role. This is an administration role which will involve assisting the Finance, HR, Purchasing and Sales Departments. Liaising with other departments within the Company will be as and when required. Key Responsibilities: Inputting Purchase ledger invoices, reconciling purchase statements, checking GRNI, chasing invoices not received, progress chasing Collecting and inputting production hours from time sheets, recording non-productive hours Updating holiday/sickness spreadsheets Printing spare and service invoices and email to customers General Sales activity including Email sales ledger statements, credit control, invoice queries Ordering stationery, answer phone To carry out any ad hoc duties as required Requirements for the role: The ideal candidate must have excellent communication and computer skills.

We currently recruiting on behalf of leading and prestigious engineering company based in Thetford, due to their continued growth and development they are seeking to employ a General Administrative Assistant to start as soon as possible . Directly reporting to the Financial Controller Hours will be Monday to Friday 8.30am till 5pm with 1-hour unpaid lunch. 37.5 hours a week. Permanent role Excellent opportunities for progression and training Purpose of the role. This is an administration role which will involve assisting the Finance, HR, Purchasing and Sales Departments. Liaising with other departments within the Company will be as and when required. Key Responsibilities: Inputting Purchase ledger invoices, reconciling purchase statements, checking GRNI, chasing invoices not received, progress chasing Collecting and inputting production hours from time sheets, recording non-productive hours Updating holiday/sickness spreadsheets Printing spare and service invoices and email to customers General Sales activity including Email sales ledger statements, credit control, invoice queries Ordering stationery, answer phone To carry out any ad hoc duties as required Requirements for the role: The ideal candidate must have excellent communication and computer skills.

Your new role A well-established and growing organisation is seeking a Warehouse Administrator to join their operations team on a permanent basis. Working on site five days per week, this is a hands-on and varied role supporting the smooth running of warehouse and materials operations. Acting as a key link between Goods In, Dispatch, Quality and Production, you will play an important part in ensuring materials are received, checked, stored and issued correctly, while maintaining accurate records and supporting wider warehouse administration. This role would suit someone who already has warehouse administration experience, or a warehouse operative looking to move into an administrative role and develop their career. Key responsibilities include: Carrying out Goods In checks and ensuring systems and documentation are kept up to date Monitoring expected deliveries and following up on non-deliveries Supporting Goods Out processes, including dispatch paperwork and manifests Maintaining accurate stock records, including GRNs and stock movements Assisting with stock investigations, cycle counts and stock takes Supporting quality checks on incoming and outgoing goods Assisting with the physical movement of materials within the warehouse Helping to maintain a safe, tidy and well-organised warehouse environment Liaising with colleagues across warehouse, quality and production teams General warehouse and operational administration as required What you'll need to succeed You will have a positive attitude, be proactive, and comfortable working in a fast-paced, hands-on environment. You will ideally have: Experience in a warehouse, stores or logistics environment Some warehouse administration experience or experience as a warehouse operative with a desire to move into admin Strong communication skills and a good level of attention to detail Confidence using IT systems and maintaining accurate data Advantageous (but not essential): Experience using Sage 50 or similar stock/ERP systems A valid forklift licence Due to the location of the site, own transport is essential. What you'll get in return Competitive salary of 28,000 - 35,000 depending on experience Free lunch provided on site Excellent benefits package, including generous holiday entitlement Free on-site parking A stable, long-term permanent role Opportunity to develop within a growing operations team What you need to do nowIf you're interested in this role, please apply now or contact Hays for further information. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Supporting the Operational team with all administrative tasks. The role involves compiling data, updating systems to drive and communicate business reports, and opening and closing of production orders in line with the batch management process. Additionally, the position supports the Demand Planner with MRP data and produces reports, as well as assists in the creation of the procurement plan and supports Purchasing on MRP data. The role also facilitates the Tier 3 meeting, documenting actions and updating the inventory/sales information, and collates Production OEE data and uploads the reports. The above list is not exhaustive, and duties may vary from time to time to suit company needs. Requirements Degree Qualified in a relevant discipline desirable Experience within a production/manufacturing environment operating in a supporting function High standards and high drive for quality of data Flexible and capable of working solely and/or within a team Excellent communication and able to manage stakeholders at all levels SAP MRP knowledge and experience Understanding of the S&OP process (sales & Operational Planning) Excellent IT skills, particularly Excel

Your new company An exciting opportunity has arisen within the Launceston area.We are seeking a Commercial Administrator to join our busy Commercial and Sales team. In this role, you'll work closely with colleagues across Operations, Finance, Production and Procurement, gaining exposure to multiple areas of the business and contributing to the smooth running of our commercial function.This position is ideal for someone who is motivated to build a career in the commercial sector and eager to thrive in a fast-paced, ever-changing environment where no two days are the same. Full training, support and mentoring will be provided, so while previous commercial experience is beneficial, it is not essential. Candidates with transferable skills, particularly from sales support or agricultural administration, are strongly encouraged to apply.You will report directly into the Commercial Department and work within a meat processing environment, developing valuable industry knowledge and hands-on experience. For the right candidate, there are clear opportunities for progression within the team.Standard hours would be Monday to Friday. Salary £28,000 per annum. Your new role You will be the administrator within the sales team so it is a fast paced role. Learning and navigating both Excel and internal software systems to input sales orders received and distribute accurate information to other departments. Collating orders from across the business and external teams, taking into consideration various business objectives, pricing considerations and built-up knowledge to ensure both high levels for customer service and profitability. Building relationships and communication across other departments, external customers and third-party stakeholders. Responsibility for transport plans, including customer liaison, third party interaction and export paperwork completion. What you'll need to succeed Keen and enthusiastic attitude to learning, self-motivated Interest in problem solving Be happy to work in an usual environment Attention to detail Excellent written and verbal communication skills Ability to multi-task, manage workload and prioritise tasks Flexible and the ability to adapt to a dynamic working environment Building relationships across all departments of the business Proficient using Microsoft IT software What you'll get in return Free parking on siteMonthly pay23 days plus 8 BH PensionOther company benefits What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Vacancy No 5507 Vacancy Title HEAD OF HR EAST MIDLANDS Are you a proven HEAD OF HR ready to join a recognised market leader in construction materials? We re partnering with one of the UK s premier manufacturers of Construction Products to find an ambitious HEAD OF HR to assist our Client in their continued growth within the UK. The Company A market leader renowned for innovation and quality, with manufacturing facilities in the UK, our client s products set the standard in the industry and are trusted by professionals and consumers alike. The Role As the Head of HR, you will be responsible for leading and overseeing the human resources function within the UK business unit. Your primary focus will be on developing and executing HR strategies, policies, and programs that support the organisation s goals and objectives. You will provide strategic leadership, collaborate with senior management, and ensure effective HR practices across all areas of human resources in compliance with UK employment laws and regulations. What You ll Do Develop and implement HR strategies, policies, and programs aligned with the UK business unit s goals and objectives. Oversee the full range of HR functions within the UK, including talent acquisition, onboarding, performance management, employee relations, training and development, compensation and benefits, and HR compliance. Collaborate with senior management to understand business needs and develop HR initiatives that drive employee engagement, productivity, and organizational success. Provide guidance and support to managers and teams, fostering their professional growth and ensuring consistent HR practices across the UK operations. Monitor and analyse HR metrics and trends specific to the UK business unit to identify areas for improvement and recommend strategies to enhance HR effectiveness. Ensure compliance with UK employment laws and regulations, staying abreast of HR-related legislation and implementing appropriate policies and procedures. Drive talent acquisition efforts, partnering with hiring managers to attract and onboard top talent while ensuring adherence to equal employment opportunity principles. Oversee performance management processes, including goal setting, performance evaluations, and career development plans, to drive employee growth and productivity. Collaborate with managers to address employee relations issues, foster a positive work environment, and resolve conflicts in compliance with UK employment laws. Manage compensation and benefits programs specific to the UK business unit, ensuring competitiveness, compliance, and alignment with organizational goals. Develop and deliver HR training programs tailored to the needs of the UK workforce, enhancing the skills and capabilities of managers and employees. Maintain HRIS systems or other HR technology platforms specific to the UK operations, ensuring accurate and efficient data management. Stay informed about UK-specific HR best practices, emerging HR trends, and legislative changes that impact the workforce. Build relationships with external HR vendors, consultants, and professional networks to leverage expertise and resources relevant to the UK operations. Provide HR-related guidance and recommendations to senior management, ensuring HR initiatives align with business strategies and objectives. Key Skills and Experience Proven experience as a Head of HR or similar leadership role, overseeing HR functions within the UK. In-depth knowledge of HR best practices, UK employment laws, and regulations. Strong understanding of talent acquisition, employee engagement, performance management, and employee relations within the UK context. Demonstrated ability to develop and implement HR strategies, policies, and programs aligned with UK business objectives. Strong leadership and people management skills, with the ability to inspire and motivate teams. Excellent communication and interpersonal skills to effectively collaborate with stakeholders at all levels. Strategic thinking and problem-solving abilities to address complex HR challenges and drive initiatives specific to the UK operations. Proficiency in using HRIS systems, HR analytics, or other HR technology platforms. Understanding of data protection regulations and confidentiality requirements in handling employee information. Proven track record of successfully managing employee relations issues and fostering a positive work environment within the UK. Strong knowledge of compensation and benefits programs specific to the UK, including market trends and compliance considerations. Proficient in using MS Office applications, particularly Excel, for data analysis and reporting. Ability to work in a fast-paced environment and manage multiple priorities. Continuous learning mindset to stay updated with changes in UK HR practices, laws, and regulations. Relevant certifications in HR or related fields are advantageous. Location/Area: East Midlands Salary: Market-leading, with a results-driven reward scheme Benefits: Executive Level Benefits Package; Company Pension; 25 days holiday plus Bank Holidays How to Apply If you re ready to lead the HR Function of a highly respected company, please submit your CV and a brief cover note outlining your relevant experience. We ll respond to suitable candidates promptly to arrange next steps . SRS Recruitment Solutions are leading Construction Recruiters and Construction Products Recruiters specialising in Construction Products Sales Jobs, Technical Sales Building Products Jobs, Construction Product Manufacturer Jobs, Field Sales Jobs Construction, Specification Sales Jobs, A&D Sales Jobs, Interiors Sales Jobs, Design & Sales Consultant Jobs, Business Development Manager Jobs, Building Materials Jobs, Building Sales Jobs, Builders Merchants Jobs, Plumbers Merchants Jobs, Timber Merchant Jobs, Plumbing & Heating Jobs, HVAC Jobs, Timber & Joinery Jobs, Building Envelope Jobs, Roofing Materials Jobs, Fenestration Jobs, Civil Engineering Sales Jobs, KBB Jobs, Specialist Sales Jobs, Plant Hire Jobs, Tool Hire Jobs, Construction Design Jobs, CAD Jobs, Construction Management Jobs, Admin/Support/Finance/Warehouse/ Logistics Jobs, Production Jobs, Marketing Jobs, Senior Management Vacancies, Director Vacancies, Sales Director Jobs, Health & Safety / SHEQ Vacancies, Safety Products Sales Jobs

Job Advert: Aftersales Support Executive - 12 Month FTC Location: Marlow Contract Type: Fixed Term Contract (12 months) Salary: 30,000 Are you ready to join a dynamic team and make a difference in customer support? Our client, a leader in the Manufacturing & Production industry, is seeking a dedicated and professional Aftersales Support Executive to join their UK Operations Team. This exciting role offers you the chance to provide exceptional support to customers across all brands. If you thrive in a fast-paced environment and are passionate about customer service, we want to hear from you! Main Responsibilities: Deliver best-in-class customer support, ensuring first-time resolutions. Build and nurture professional relationships with Service Centre agents, dealers, and key stakeholders. Take ownership of all customer interactions, providing timely and effective solutions. Authorise product collections and coordinate repairs under guarantee. Identify cost-effective opportunities to enhance operational efficiency. Support departmental projects from concept to delivery with a flexible approach. Continuously improve your knowledge of new products and invest in your personal development. Be willing to travel across the UK as needed for RMA inspections and customer site visits. Undertake any ad hoc duties as required by your line manager. Skills/Experience Required: A minimum of 1 year's experience in customer service or sales support roles, showcasing your ability to handle inquiries and resolve issues. Strong problem-solving skills and the ability to quickly identify customer issues. Excellent time management to handle multiple inquiries and tasks simultaneously. Exceptional verbal and written communication skills for effective interaction with customers and internal teams. Experience with CRM systems and proficiency in Microsoft Office. Strong data entry, typing, and analytical skills. Ability to develop professional relationships and work autonomously. A collaborative spirit, effective in team environments. Why Join Us? 12-month Fixed Term Contract covering maternity leave. Salary: 30,000 Hours - 9am-5pm Start Date: ASAP. Interview Process: Initial screening call followed by a one-stage interview in the office. Hybrid Working: Available after 3 months of successful onboarding. Benefits Include: Pension Contributions: Employer 5% of basic salary, with a 4% employee contribution. Access to Benefits Hub: Enrol in various employee benefits. Private Medical & Dental Insurance: Employee single cover. Generous Holiday Allowance: 25 days holiday + bank holidays, pro-rated based on your start date. Life Assurance Benefits: 4 times your annual salary. Discounted Products: Access to our Friends and Family Webshop. Gym Allowance: Up to 300 annually on submission of a claim. Support for Eye Tests: Assistance for DSE use, on submission of claims. 24/7 Employee Assistance Helpline. Onsite Facilities: Free refreshments, weekly fruit baskets, wellbeing room, and free parking. If you're excited about the opportunity to contribute to a company that values customer service and operational excellence, apply now! We can't wait to meet you and see how you can bring your enthusiasm and skills to our client's team! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

The Role As part of the Customer Relationship Team, you will act as a key point of support for both customers and the team, serving as the first escalation point for complex queries while supporting the Manager in the day-to-day running of the function. You will play a hands-on role in ensuring smooth operations, high service levels, and team efficiency , stepping into leadership responsibilities when required to maintain continuity. Hybrid - 2 or 3 days a week in the office Key Responsibilities Provide frontline customer support via phone and email, handling orders, quotes, queries, and complaints Act as the escalation point for complex or unresolved customer issues Support the Manager in overseeing daily team operations, including workflow and resource planning Monitor team performance against KPIs, ensuring high standards of customer service Collaborate with internal teams (Sales, Production, Logistics) to deliver seamless customer solutions Assist with onboarding, training, and ongoing development of team members Step into managerial responsibilities in the Manager s absence, maintaining team performance and motivation Identify and implement process improvements to enhance efficiency and customer experience Produce and review reports, maintaining accurate documentation and procedures Skills & Experience Proven experience in a senior customer-facing role, with exposure to team leadership or management cover Strong communication, leadership, and problem-solving skills Ability to manage priorities and perform in a fast-paced environment Excellent customer service skills, with the ability to resolve complex issues effectively Experience working with KPIs and performance metrics Strong organisational and time-management skills Familiarity with CRM systems, Microsoft Office, and ERP systems (desirable) About You A collaborative team player with a positive, customer-focused approach Confident communicator, able to work effectively at all levels Proactive, solutions-focused, and open to continuous improvement Motivated to support and develop others within the team Able to simplify complex challenges and deliver practical solutions This role description is intended to give the role holder an appreciation of the range of duties undertaken. The role description is subject to ongoing review in line with company requirements

Through a culture of collaboration, learning and opportunity, Customer Service is a community of vibrant and dynamic service and technology experts, executing all facets of our operation with consistency, pride and efficiency. Technical Operations provide high level level technical support to UK business customers. As a team of experienced engineers, we are responsible for the swift repair of complex customer issues where there is no known or documented resolution. We are passionate about effective troubleshooting as well as a second-to-none customer experience. The team are kept on their toes by supporting new and exciting services as the technological world continues to evolve. Here are some of the technologies a successful candidate can expect to provide support for: Public Cloud management including Microsoft Azure and AWS Veeam, ASR and associated backup technologies VMWare support and provisioning Windows server management Linux server management Active Directory and Group Policy Microsoft Exchange Let's cover some of the duties and responsibilities of an engineer in the Technical Operations Team: Effective troubleshooting of live complex customer issues ranging from high priority business-critical faults, to requests for information regarding their solution Managing incidents by providing quality customer updates as per Claranet's SLAs, whilst maintaining detailed notes in our Service Now ticketing system Excellent customer service provided via telephone, our customer portal or even in video conference with clients Engagement with additional technical resources outside the team to aid in resolution of incidents, whilst keeping ownership of the customer experience Great working relations with our Service Desk and Service Assurance operational teams, for which we act as an escalation point. The Technical Operations Team frequently engages in delivering training or answering ad-hoc questions from our 1st line teams Keeping up to date with new and exciting technologies and services that make their way into our Support world. As a senior team we are an important part of ensuring that new services are well supported and documented for the consumption of our department Production of documentation to improve our efficiency as a team and wider department in the form of guides, customer solution information, troubleshooting processes and so on Participate in an on call rota to provide out of hours support for critical incidents, in line with business requirements Position Specifications An enthusiastic and dynamic engineer who is excited by the challenges of working in a fast-paced support environment Passionate about providing first class customer support of both core hosted solutions and newly emerging technologies Someone with a relentless appetite for problem-solving and methodical troubleshooting A Team player who can slot into a roster of like-minded individuals Here are some industry-recognised qualifications that are highly desirable for this role: AZ-104 Microsoft Azure Administrator AWS Cloud Practitioner

Company Overview This organisation operates within the manufacturing sector, providing high-quality products and innovative solutions to UK retailers. With a long-standing reputation for excellence, it combines scientific expertise with customer-focused service to support sustainable and efficient production. Payroll Specialist An excellent opportunity has arisen for an experienced Payroll Specialist to join a fast-paced Finance/HR team on a part time (30 hours per week) basis. This role is responsible for managing end-to-end UK payroll operations, ensuring employees are paid accurately and on time while maintaining full compliance with HMRC regulations. Working across multiple sites, you will play a key role in payroll processing, reporting, and system integration, while also supporting HR with payroll-related activities. This position offers a dynamic environment where attention to detail, organisation, and stakeholder collaboration are essential. Duties & Responsibilities Manage end-to-end payroll processing across weekly and monthly payrolls Ensure full compliance with HMRC requirements, including RTI submissions (FPS/EPS) Administer statutory payments including SSP, SMP, and SPP in line with legislation Oversee pension auto-enrolment, contributions, and provider coordination Handle year-end processes including P60s, P45s, and P11D reporting Manage payroll deductions such as student loans, AEOs, and salary sacrifice schemes Act as the main point of contact for payroll-related queries and discrepancies Support payroll system integration and maintain accurate HR/payroll data and reporting Education & Skills Required Previous experience in end-to-end UK payroll processing Strong understanding of UK payroll legislation, tax, and compliance requirements Advanced Excel skills for reporting and data analysis Experience working closely with HR and Finance teams High level of accuracy, organisation, and confidentiality Payroll qualification (e.g. CIPP) or experience with payroll systems is advantageous If you are a detail-oriented payroll professional looking for your next contract opportunity, apply now to join a collaborative and forward-thinking organisation.

HR & Payroll Officer Up to £40k - £45k DOE Mid Kent Monday to Friday Full Time Permanent An excellent opportunity has landed for an experienced HR & Payroll Officer to join a thriving, successful company based in Kent! Working closely with the Managing Director, the ideal candidate will have previous experience dealing with ER matters and have worked in a hands-on sole HR role. Duties for this role include: Lead and shape the people function, managing the HR & Payroll Advisor while building a high-performing, collaborative team culture. Partner with senior leadership and the Board to provide strategic people insight, support organisational priorities, and drive business-focused decision-making. Oversee the development of HR systems, reporting and processes to improve operational efficiency, data quality and compliance. Provide expert guidance on employee relations, employment law and organisational policy, managing complex people matters and reducing organisational risk. Take ownership of payroll, benefits and reward activity, ensuring statutory compliance, strong governance and competitive retention strategies. The successful candidate will have / be: Ideally CIPD qualified Previous experience of working on Sage 50 Payroll (desirable) Previous experience of using a HRIS, ideally Bright HR Prior experience working within a Manufacturing or production industry Excellent interpersonal, leadership and organisational skills Confident and enthusiastic with a desire to learn and develop yourself and others through continuous training This is a chance to join a successful organisation, offering training and personal development opportunities for the right candidate! If you feel you meet the above criteria & are ready for a new challenge, then please apply online for immediate consideration. This role is being handled by Holly Ensoll and Chloe Wadhams, Business Support Consultant for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!

Events Administrator Leicester City Centre / Hybrid C £32,500 p.a. DOE Do you thrive in fast-paced environments where organisation and attention to detail are critical to success? Would you love to play a key role behind the delivery of high-profile national and international events? Are you looking for a varied opportunity where no two projects, clients or days are ever the same? The Company: ER Recruitment are excited to be working with our client, a dynamic and growing events and brand management agency delivering end-to-end solutions across events, production, PR and brand experiences. The business is now expanding its operational capability with a brand new Events Administrator role to support continued growth. Role & Responsibilities of the Events Administrator: Provide direct administrative and logistical support to 3 Project Managers across multiple live events Support venue sourcing, supplier coordination, catering research and logistics planning Manage attendee registration processes using systems such as Cvent, Eventbrite or internal CRM tools Maintain accurate event documentation including delegate packs, travel arrangements, name badges and event collateral Support budget tracking and financial administration, updating spreadsheets and highlighting variances Assist with coordination of site visits, transport and accommodation arrangements Collate and manage RAMS and compliance documentation from third-party suppliers Provide on-site and virtual event support as required (3 5 times per year) Maintain accurate databases of suppliers and event assets for future projects About You as the Events Administrator: Previous events administration experience Exceptionally organised with the ability to manage multiple deadlines and conflicting priorities Highly detail-focused with strong accuracy across logistics, documentation and scheduling Confident managing supplier and stakeholder relationships professionally Experience supporting budgets, purchase orders or financial tracking would be advantageous Strong digital skills including Google Sheets, CRM or ticketing platforms Adaptable, resilient and comfortable working within a fast-moving and evolving industry Able to bring a proactive, creative and solutions-focused approach to projects Willingness to occasionally travel within the UK or internationally in support of events Additional Benefits: 27 days holiday (rising to 30) plus bank holidays Workplace pension (auto-enrolment) Weekly wellbeing and PT sessions during work time Flexible working hours (8:30 5:00 or 9:00 5:30) Hybrid working 1 day WFH (Wednesday) Exposure to national and international events Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise. While we aim to get back to all applicants, if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion. We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details. We look forward to hearing from you.

Join a global manufacturing business in a key export role with a competitive £28,000 to £30,000 salary. Export Administrator Location: Blackburn and Barnoldswick , Lancashire Salary: £28,000 to £30,000 Contract: Permanent, full-time About the company FILTROX Carlson is looking for an organised and detail-focused Export Administrator to support its international shipping operations. This is a key role within the business, helping to ensure goods are exported accurately, efficiently and in line with UK and international trade requirements. You ll work closely with internal teams, freight forwarders, couriers and customers to keep shipments moving and documentation correct. What s on offer Salary of £28,000 to £30,000 Permanent, full-time position Supportive and collaborative working environment Opportunity to build your export, logistics and international trade experience Varied role within a manufacturing and distribution environment What you ll be doing As Export Administrator, you ll prepare export documentation, coordinate shipments and support the smooth movement of goods to international customers. Your responsibilities will include: Preparing export documentation, including commercial invoices, packing lists, certificates of origin and customs paperwork Ensuring shipments comply with export controls, customs regulations and international trade requirements Arranging shipments with freight forwarders, couriers and transport providers Tracking shipments and helping to resolve delays, discrepancies or customs queries Acting as a key contact for export-related queries from customers and internal teams Liaising with sales, production, warehouse and finance teams to support timely order fulfilment Maintaining accurate records within ERP or logistics systems Supporting export reporting and process improvements What we re looking for You ll be highly organised, accurate and confident managing multiple shipments and priorities. You ll also need to communicate clearly with customers, freight partners and internal teams. You ll need: Previous experience in export administration, logistics, shipping or international trade Good understanding of export documentation and shipping procedures Excellent attention to detail and organisational skills Strong written and verbal communication skills Confident IT skills, including Microsoft Office, especially Excel Experience using ERP or logistics systems A proactive approach to solving problems and keeping shipments on track It would be beneficial if you also have knowledge of Incoterms, experience working with freight forwarders or customs agents, or a qualification in International Trade, Logistics or Supply Chain. Why apply? This is a great opportunity for someone with export, logistics or international trade experience who wants a varied, detail-focused role within a supportive manufacturing business. Apply now If you re an experienced Export Administrator, Shipping Administrator, Logistics Administrator or International Trade Administrator looking for your next role, we d love to hear from you. Apply today to be considered. Please note This is an office-based role and may require occasional flexibility to support shipments across different time zones. Applicants must already have the right to work in the UK, as sponsorship is not available for this role. No agencies, please. Alternative job titles may include Export Coordinator, Shipping Administrator, Logistics Administrator, Import Export Administrator, Export Clerk, International Trade Administrator, Export Sales Administrator.

Operations & Sales Administrator Location: Herts Ref: ABJ6526 Salary: up to 28k+ Bonus As an Operations Administrator reporting to the Scheduling & Planning Manager, you will join a dynamic organisation supporting multiple departments to ensure the smooth and efficient day-to-day running of the business. As an operation administrator and sales order planner this will involve providing comprehensive administrative support on client orders maintaining accurate data, and facilitating effective coordination across teams including Projects, Manufacturing, Procurement, and Test & Termination. As Operations and Sale Orders Administrator you will have experience within an office or manufacturing environment, strong organisational skills, and the ability to manage multiple administrative tasks simultaneously working closely with the operations and production team ONSITE 5 days Key Responsibilities • Input and manage orders across internal systems • Maintain and update system trackers and documentation • Provide after-sales administrative support, including timesheets and purchase order follow-ups • Create and maintain Excel worksheets to support manufacturing processes • Print, scan, and distribute production documentation to the shop floor • Issue production schedules and update operational meeting records • Input and manage labour hours within the ERP system • Support monitoring of labour efficiency against planned targets • Manage and close purchase orders and shop floor orders • Handle document control, including scanning and uploading records • Support routing creation and release Bills of Materials (BOMs) to production Qualifications & Experience GCSEs in English and Maths (minimum grade C/4 or above) Experience within an office or manufacturing environment (preference), strong organisational skills Experience sales order / after sales Previous experience in an administrative or office-based role Experience within a manufacturing environment is advantageous Strong organisational and time management skills Excellent attention to detail and accuracy Ability to work independently and collaboratively Proficient in Microsoft Office, particularly Excel Experience with ERP systems is beneficial Working Hours: Monday to Friday, 8:30am 5:00pm - onsite Benefits: 25 days holiday, private medical insurance, medical cash plan, pension scheme, bonus scheme (c5%), employee discounts, free parking Base Salary: up to 28k + Bonus : To Apply - Please contact Alison Basson, Ref ABJ6526, on (phone number removed) or preferably email

Our client has an exciting opportunity for an experienced full-time Legal Secretary to join their residential conveyancing team. This is a fantastic opportunity to join a team where you will play a key role in providing full secretarial and administrative support to fee earners, assisting with various aspects of their caseload, and undertaking a wide variety of tasks throughout the conveyancing process to ensure matters progress efficiently from instruction through to completion. You will play a key role in supporting the team with a range of secretarial and administrative duties including; Providing comprehensive secretarial and administrative support to solicitors in the Residential Conveyancing department. Preparing, formatting, and amending legal documents related to exchanges, and completion, providing post completion support, as well as working on our case management software and using the Land Registry Portals. Managing correspondence, telephone calls, and diary appointments. Liaising with clients and third parties in a professional and confidential manner. Assisting with file management, billing, and compliance processes. Requirements Previous secretarial experience, preferably within Legal Service and ideally within Residential Conveyancing is desirable, but not essential. Strong typing (minimum 50wpm) and document production skills with excellent accuracy and attention to detail. Proficient in Microsoft Office and case management systems. Excellent communication and organisational skills. A friendly, professional manner and a genuine commitment to client care. Personal pride in the quality of their work which should be to a high standard and delivered within the required timeframes Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.

We're recruiting for a Production Administrator on behalf of a well-established manufacturing business that's entering an exciting period of ambitious - but realistic and sustainable - growth. This is a great opportunity for someone who enjoys working in a fast-paced engineering/manufacturing environment and takes pride in keeping things organised, accurate, and moving smoothly from quotation stage through to production. Production Administrator -Redditch The Role You'll be working closely with the Sales, Production, and Quality teams to make sure all production paperwork, system data, and technical information are accurate and up to date. From creating production packs and updating ERP/MRP systems to handling change requests and supporting the shop floor with technical queries, you'll play a key role in keeping projects running efficiently. This position would suit someone who enjoys being at the centre of operations, can juggle priorities, and has experience working within a manufacturing or engineering environment. What You'll Be Doing Supporting projects from RFQ stage through to production handover Preparing and maintaining accurate production packs and documentation Updating ERP/MRP systems with routings, BOMs, standard times, and production data Creating part numbers and manufacturing routes Issuing works orders and identifying raw material requirements Tracking WIP and production progress Managing document revisions and change requests Supporting production teams with technical and manufacturing queries Working closely with sales teams to ensure information is accurate and complete Helping maintain compliance with AS9100 and quality procedures What We're Looking For Experience working in a manufacturing or engineering environment Previous ERP/MRP system experience Strong attention to detail and organisational skills Confident communication skills, both written and verbal Someone proactive who can manage their workload and see tasks through Good IT and admin skills UK nationality is required due to the nature of the work Nice to Have Knowledge of spring making or presswork Ability to understand engineering drawings Experience within aerospace, automotive, nuclear, or oil & gas sectors Why Apply? Join a stable and respected business with exciting growth plans Be part of a supportive and collaborative team Genuine long-term opportunity with career progression potential Competitive salary and benefits package Interested? Apply today or get in touch for a confidential chat ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.

Our client has a vacancy for a Legal Secretary to become a key member of a busy and supportive Private Client team. Due to our continued growth, they are seeking an experienced Legal Secretary to join their Private Client team. This is a fantastic opportunity for someone who enjoys working in a supportive, professional environment where attention to detail and client service are paramount. Your responsibilities will include a range of administrative matters relating to wills, probate, lasting powers of attorney, and estate administration, as well as liaising directly with clients. Key responsibilities Providing comprehensive secretarial and administrative support to solicitors in the Private Client department. Preparing, formatting, and amending legal documents including wills, powers of attorney, and trust deeds. Managing correspondence, telephone calls, and diary appointments. Liaising with clients and third parties in a professional and confidential manner. Assisting with file management, billing, and compliance processes. Requirements: Previous secretarial experience, preferably within Legal Service and ideally within Private Client is desirable. Strong typing (minimum 50wpm) and document production skills with excellent accuracy and attention to detail. Proficient in Microsoft Office and case management systems. Excellent communication and organisational skills. A friendly, professional manner and a genuine commitment to client care. Personal pride in the quality of their work which should be to a high standard and delivered within the required timeframe. Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.