IT Technician Immediate Start A leading organisation is seeking an experienced IT Technician to join their Desktop Support team on a temporary basis. This is an urgent requirement, so candidates available for an immediate start are highly encouraged to apply. This role is ideal for an IT professional with strong 1st/2nd line support experience who enjoys troubleshooting, supporting users, and working in a fast-paced technical environment. You will need Strong working knowledge of Microsoft and Mac operating systems for this role. Your role: Take ownership of IT incidents and service requests, managing them through to resolution or escalation where required. Escalate complex issues to third-party providers or the Infrastructure Manager when necessary. Develop strong working relationships with remote sites and end users to improve overall IT support experience. Work closely with operational teams to ensure IT assets are used efficiently and effectively. Maintain and update the IT asset register in line with ISO 27001 compliance requirements. Perform routine support tasks including: Password resets File restoration New user account creation Managing security group access Assist with new starter laptop builds, onboarding, and IT induction training. Maintain and update onboarding documentation and build checklists. Ensure software installations and devices are patched regularly using standard tools. Support the local area network across sites, escalating network issues where required. Maintain knowledge base documentation and FAQs for IT support processes. Provide guidance and orientation to users on operating computer equipment and systems. Manage local IT hardware stock and peripherals. Support delivery of IT project work within agreed deadlines. Assist with maintenance, patching and proactive monitoring of IT services and infrastructure. Support the change management process, raising change requests where required. Assist with maintaining ISO 27001 and ISO 9001 compliance activities. Produce reports on: Service desk performance IT asset status Backup status and performance Essential Experience Working with Active Directory Supporting Office 365 environments Experience with Windows 10 and Windows 11 Experience working within a Service Desk environment managing and escalating calls Creating and maintaining technical documentation Strong organisational skills and attention to detail Excellent written and verbal communication Ability to troubleshoot logically and methodically Ability to work effectively within a team environment Experience providing 1st / 2nd line support in Windows environments Desirable Experience MacOS support Windows Server 2016 / 2019 / 2022 Microsoft Hyper-V Hybrid Azure AD / Entra ID environments Backup technologies PowerShell scripting Experience working in a regulated or ISO-compliant environment If you are an IT Support Technician available immediately and looking for a temporary opportunity with a dynamic IT team, please apply now with your CV.
May 19, 2026
Seasonal
IT Technician Immediate Start A leading organisation is seeking an experienced IT Technician to join their Desktop Support team on a temporary basis. This is an urgent requirement, so candidates available for an immediate start are highly encouraged to apply. This role is ideal for an IT professional with strong 1st/2nd line support experience who enjoys troubleshooting, supporting users, and working in a fast-paced technical environment. You will need Strong working knowledge of Microsoft and Mac operating systems for this role. Your role: Take ownership of IT incidents and service requests, managing them through to resolution or escalation where required. Escalate complex issues to third-party providers or the Infrastructure Manager when necessary. Develop strong working relationships with remote sites and end users to improve overall IT support experience. Work closely with operational teams to ensure IT assets are used efficiently and effectively. Maintain and update the IT asset register in line with ISO 27001 compliance requirements. Perform routine support tasks including: Password resets File restoration New user account creation Managing security group access Assist with new starter laptop builds, onboarding, and IT induction training. Maintain and update onboarding documentation and build checklists. Ensure software installations and devices are patched regularly using standard tools. Support the local area network across sites, escalating network issues where required. Maintain knowledge base documentation and FAQs for IT support processes. Provide guidance and orientation to users on operating computer equipment and systems. Manage local IT hardware stock and peripherals. Support delivery of IT project work within agreed deadlines. Assist with maintenance, patching and proactive monitoring of IT services and infrastructure. Support the change management process, raising change requests where required. Assist with maintaining ISO 27001 and ISO 9001 compliance activities. Produce reports on: Service desk performance IT asset status Backup status and performance Essential Experience Working with Active Directory Supporting Office 365 environments Experience with Windows 10 and Windows 11 Experience working within a Service Desk environment managing and escalating calls Creating and maintaining technical documentation Strong organisational skills and attention to detail Excellent written and verbal communication Ability to troubleshoot logically and methodically Ability to work effectively within a team environment Experience providing 1st / 2nd line support in Windows environments Desirable Experience MacOS support Windows Server 2016 / 2019 / 2022 Microsoft Hyper-V Hybrid Azure AD / Entra ID environments Backup technologies PowerShell scripting Experience working in a regulated or ISO-compliant environment If you are an IT Support Technician available immediately and looking for a temporary opportunity with a dynamic IT team, please apply now with your CV.
Are you looking for a new exciting opportunity working as an ICT Technician to be based in Slough? You will be responsible for the maintenance of all IT Hardware and Services across School Sites, as well as well as supporting the school in improving the standard of their ICT provisions. This role is offered on a full-time basis and you will be subject to an enhanced DBS and safeguarding checks. Main Duties of the Role Settle and manage any technical issues that impact the operations by providing efficient technical solutions. Installation / repair of computers with standardised applications and networking software, diagnosing, and solving problems that come about in their operations. Complete a wide range of technical duties related to the computer network and desktop services, firstly in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware). Your Skills and Experience 2+ years' similar experience ideally within education Excellent customer service and communication skills High level knowledge of common user applications and skilled in using Office 365. Skilled in upholding the quality of school computer equipment, installing new and existing software across the network, supplying technical support for users and resolve technical problems. Salary £27,000-£32,000 per annum, depending on experience
May 18, 2026
Full time
Are you looking for a new exciting opportunity working as an ICT Technician to be based in Slough? You will be responsible for the maintenance of all IT Hardware and Services across School Sites, as well as well as supporting the school in improving the standard of their ICT provisions. This role is offered on a full-time basis and you will be subject to an enhanced DBS and safeguarding checks. Main Duties of the Role Settle and manage any technical issues that impact the operations by providing efficient technical solutions. Installation / repair of computers with standardised applications and networking software, diagnosing, and solving problems that come about in their operations. Complete a wide range of technical duties related to the computer network and desktop services, firstly in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware). Your Skills and Experience 2+ years' similar experience ideally within education Excellent customer service and communication skills High level knowledge of common user applications and skilled in using Office 365. Skilled in upholding the quality of school computer equipment, installing new and existing software across the network, supplying technical support for users and resolve technical problems. Salary £27,000-£32,000 per annum, depending on experience
Are you looking for a new exciting opportunity working as an ICT Technician to be based in Slough? You will be responsible for the maintenance of all IT Hardware and Services across School Sites, as well as well as supporting the school in improving the standard of their ICT provisions. This role is offered on a full-time basis and you will be subject to an enhanced DBS and safeguarding checks. Main Duties of the Role Settle and manage any technical issues that impact the operations by providing efficient technical solutions. Installation / repair of computers with standardised applications and networking software, diagnosing, and solving problems that come about in their operations. Complete a wide range of technical duties related to the computer network and desktop services, firstly in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware). Your Skills and Experience 2+ years' similar experience ideally within education Excellent customer service and communication skills High level knowledge of common user applications and skilled in using Office 365. Skilled in upholding the quality of school computer equipment, installing new and existing software across the network, supplying technical support for users and resolve technical problems. Salary £27,000-£32,000 per annum, depending on experience
May 18, 2026
Full time
Are you looking for a new exciting opportunity working as an ICT Technician to be based in Slough? You will be responsible for the maintenance of all IT Hardware and Services across School Sites, as well as well as supporting the school in improving the standard of their ICT provisions. This role is offered on a full-time basis and you will be subject to an enhanced DBS and safeguarding checks. Main Duties of the Role Settle and manage any technical issues that impact the operations by providing efficient technical solutions. Installation / repair of computers with standardised applications and networking software, diagnosing, and solving problems that come about in their operations. Complete a wide range of technical duties related to the computer network and desktop services, firstly in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware). Your Skills and Experience 2+ years' similar experience ideally within education Excellent customer service and communication skills High level knowledge of common user applications and skilled in using Office 365. Skilled in upholding the quality of school computer equipment, installing new and existing software across the network, supplying technical support for users and resolve technical problems. Salary £27,000-£32,000 per annum, depending on experience
Role: ICT Consultant - 2nd Line Location: Slough Salary: 27,000 - 32,000 Benefits: Pension Scheme Car scheme Cycle scheme Eye care scheme Mental health first aid Employee assistance programme Employee recognition scheme Role summary: This role will involve supporting a primary school where you will be the liaison between your schools and our client, ensuring that they are kept informed about the products and services can provide, and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them to deliver effective teaching and learning through ICT solutions. To be suitable for this role, you should a passionate interest in IT and a solid technical background, as well as being self-driven and enthusiastic about offering exceptional customer service. Being a team player, possessing excellent communication and organisational skills as well as having a cheerful disposition are essential prerequisites for this role. Our ideal candidate should have at least 2 years' experience in working in a previous ICT Technician/2nd line in the education sector although not essential. You should have the ability to work independently and exhibit a flair for troubleshooting and a proactive attitude towards identifying potential avenues to enhance the services provided by the team. Responsibilities include: Resolve and manage any technical issues that impact the running of the school's function by providing robust technical solutions. Installation or repair of computers with standardised applications and networking software, diagnosing, and solving problems that develop in their operations. Respond to a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware) INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
May 16, 2026
Full time
Role: ICT Consultant - 2nd Line Location: Slough Salary: 27,000 - 32,000 Benefits: Pension Scheme Car scheme Cycle scheme Eye care scheme Mental health first aid Employee assistance programme Employee recognition scheme Role summary: This role will involve supporting a primary school where you will be the liaison between your schools and our client, ensuring that they are kept informed about the products and services can provide, and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them to deliver effective teaching and learning through ICT solutions. To be suitable for this role, you should a passionate interest in IT and a solid technical background, as well as being self-driven and enthusiastic about offering exceptional customer service. Being a team player, possessing excellent communication and organisational skills as well as having a cheerful disposition are essential prerequisites for this role. Our ideal candidate should have at least 2 years' experience in working in a previous ICT Technician/2nd line in the education sector although not essential. You should have the ability to work independently and exhibit a flair for troubleshooting and a proactive attitude towards identifying potential avenues to enhance the services provided by the team. Responsibilities include: Resolve and manage any technical issues that impact the running of the school's function by providing robust technical solutions. Installation or repair of computers with standardised applications and networking software, diagnosing, and solving problems that develop in their operations. Respond to a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware) INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
IT Support Engineer - Business Continuity Recovery Centre Technician Farnborough, Hampshire - UK Drives License is essential Full-time Permanent On-call rota for 1 week (7 days out of a month - paid) Overview We're recruiting for an IT Support Technician to work within a Business Continuity / Disaster Recovery Centre environment. This is a hands-on, technically varied role supporting business-critical IT systems during customer rehearsals and live recovery scenarios. You'll be responsible for ensuring the recovery centre is operational, technically ready, and capable of supporting customers during high-impact events. This role offers exposure to infrastructure, networking, Windows environments, and customer-facing incident support. Key Responsibilities Provide technical support to customers during recovery rehearsals and live invocations Support desktop, hardware, connectivity, and infrastructure-related issues Attend pre-test meetings and produce pre- and post-test documentation Troubleshoot and resolve incidents through to completion Support relocation and invocation activity at customer sites when required Assist with the implementation of services for new customers, including IT and communications installations Act as a failover support resource to other regional recovery centres Ensure full functionality of site facilities including UPS, generators, air conditioning, lighting, and connectivity Provide out-of-hours and on-call support as part of a 24/7 rota Maintain technical documentation, site guides, and user guides Support health & safety, site security, and compliance requirements Monitor and report potential security or fraudulent activity in line with company policies Technical Skills & Experience Required Windows desktop support (Intel/Windows environments) Experience using imaging tools such as Symantec Ghost Knowledge of Windows Server operating systems Understanding of networking concepts , including switches and routers Exposure to voice and data communications Strong fault-finding and diagnostic skills Experience supporting hardware, peripherals, and connectivity Ability to work in a structured, process-driven technical environment Personal & Professional Attributes Professional, presentable, and customer-focused Confident communicating with internal teams and external customers Comfortable working under pressure in live incident scenarios Able to work independently and use initiative Flexible approach to working hours, including participation in an on-call rota due to it being a enviroment that operates 24?7 Strong work ethic with a proactive mindset What's On Offer A technically hands-on role supporting business-critical IT environments Exposure to infrastructure, networking, and recovery technologies Paid on-call rota and out-of-hours support Clear opportunities for technical development and progression A fast-paced, operational environment where no two days are the same ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 15, 2026
Full time
IT Support Engineer - Business Continuity Recovery Centre Technician Farnborough, Hampshire - UK Drives License is essential Full-time Permanent On-call rota for 1 week (7 days out of a month - paid) Overview We're recruiting for an IT Support Technician to work within a Business Continuity / Disaster Recovery Centre environment. This is a hands-on, technically varied role supporting business-critical IT systems during customer rehearsals and live recovery scenarios. You'll be responsible for ensuring the recovery centre is operational, technically ready, and capable of supporting customers during high-impact events. This role offers exposure to infrastructure, networking, Windows environments, and customer-facing incident support. Key Responsibilities Provide technical support to customers during recovery rehearsals and live invocations Support desktop, hardware, connectivity, and infrastructure-related issues Attend pre-test meetings and produce pre- and post-test documentation Troubleshoot and resolve incidents through to completion Support relocation and invocation activity at customer sites when required Assist with the implementation of services for new customers, including IT and communications installations Act as a failover support resource to other regional recovery centres Ensure full functionality of site facilities including UPS, generators, air conditioning, lighting, and connectivity Provide out-of-hours and on-call support as part of a 24/7 rota Maintain technical documentation, site guides, and user guides Support health & safety, site security, and compliance requirements Monitor and report potential security or fraudulent activity in line with company policies Technical Skills & Experience Required Windows desktop support (Intel/Windows environments) Experience using imaging tools such as Symantec Ghost Knowledge of Windows Server operating systems Understanding of networking concepts , including switches and routers Exposure to voice and data communications Strong fault-finding and diagnostic skills Experience supporting hardware, peripherals, and connectivity Ability to work in a structured, process-driven technical environment Personal & Professional Attributes Professional, presentable, and customer-focused Confident communicating with internal teams and external customers Comfortable working under pressure in live incident scenarios Able to work independently and use initiative Flexible approach to working hours, including participation in an on-call rota due to it being a enviroment that operates 24?7 Strong work ethic with a proactive mindset What's On Offer A technically hands-on role supporting business-critical IT environments Exposure to infrastructure, networking, and recovery technologies Paid on-call rota and out-of-hours support Clear opportunities for technical development and progression A fast-paced, operational environment where no two days are the same ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Role: ICT Consultant - 2nd Line Location: Yeadon, Horsforth & Guiseley ( Must Drive ) Salary: 28,000 - 32,000 Benefits: Pension Scheme Car scheme Cycle scheme Eye care scheme Mental health first aid Employee assistance programme Employee recognition scheme Role summary: This role will involve supporting a primary school where you will be the liaison between your schools and our client, ensuring that they are kept informed about the products and services can provide, and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them to deliver effective teaching and learning through ICT solutions. To be suitable for this role, you should a passionate interest in IT and a solid technical background, as well as being self-driven and enthusiastic about offering exceptional customer service. Being a team player, possessing excellent communication and organisational skills as well as having a cheerful disposition are essential prerequisites for this role. Our ideal candidate should have at least 2 years' experience in working in a previous ICT Technician/2nd line in the education sector although not essential. You should have the ability to work independently and exhibit a flair for troubleshooting and a proactive attitude towards identifying potential avenues to enhance the services provided by the team. Responsibilities include: Resolve and manage any technical issues that impact the running of the school's function by providing robust technical solutions. Google Chrome Workspace and experience needed Installation or repair of computers with standardised applications and networking software, diagnosing, and solving problems that develop in their operations. Respond to a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware) INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
May 13, 2026
Full time
Role: ICT Consultant - 2nd Line Location: Yeadon, Horsforth & Guiseley ( Must Drive ) Salary: 28,000 - 32,000 Benefits: Pension Scheme Car scheme Cycle scheme Eye care scheme Mental health first aid Employee assistance programme Employee recognition scheme Role summary: This role will involve supporting a primary school where you will be the liaison between your schools and our client, ensuring that they are kept informed about the products and services can provide, and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them to deliver effective teaching and learning through ICT solutions. To be suitable for this role, you should a passionate interest in IT and a solid technical background, as well as being self-driven and enthusiastic about offering exceptional customer service. Being a team player, possessing excellent communication and organisational skills as well as having a cheerful disposition are essential prerequisites for this role. Our ideal candidate should have at least 2 years' experience in working in a previous ICT Technician/2nd line in the education sector although not essential. You should have the ability to work independently and exhibit a flair for troubleshooting and a proactive attitude towards identifying potential avenues to enhance the services provided by the team. Responsibilities include: Resolve and manage any technical issues that impact the running of the school's function by providing robust technical solutions. Google Chrome Workspace and experience needed Installation or repair of computers with standardised applications and networking software, diagnosing, and solving problems that develop in their operations. Respond to a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware) INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Deliver ongoing technical support and maintenance for both production and development systems, software products, and configured services across multiple platforms-remotely and onsite-within established operational models and processes. Provide hardware and software support at the operating system level across server and network environments, including vendor-specific technologies and branded solutions. Perform Level 1 and Level 2 troubleshooting, resolving basic to intermediate issues across desktop, server, and network domains. Demonstrate a strong technical foundation across a wide range of IT infrastructure environments, ensuring reliable and efficient system performance. Apply a customer-focused approach to service delivery, emphasizing responsiveness, clarity, and professionalism in all interactions. Possess in-depth knowledge of Windows 10 and the Microsoft Office suite, enabling effective resolution of software-related issues and user support. Diagnose and repair desktop hardware faults, minimizing downtime and maintaining user productivity. Build and configure laptops, with hands-on experience in imaging processes and deployment best practices. Provide mobile device support for iOS/Android platforms, including setup, troubleshooting, and user assistance. Offer basic printer support, including installation, configuration, and fault resolution.
Oct 02, 2025
Contractor
Deliver ongoing technical support and maintenance for both production and development systems, software products, and configured services across multiple platforms-remotely and onsite-within established operational models and processes. Provide hardware and software support at the operating system level across server and network environments, including vendor-specific technologies and branded solutions. Perform Level 1 and Level 2 troubleshooting, resolving basic to intermediate issues across desktop, server, and network domains. Demonstrate a strong technical foundation across a wide range of IT infrastructure environments, ensuring reliable and efficient system performance. Apply a customer-focused approach to service delivery, emphasizing responsiveness, clarity, and professionalism in all interactions. Possess in-depth knowledge of Windows 10 and the Microsoft Office suite, enabling effective resolution of software-related issues and user support. Diagnose and repair desktop hardware faults, minimizing downtime and maintaining user productivity. Build and configure laptops, with hands-on experience in imaging processes and deployment best practices. Provide mobile device support for iOS/Android platforms, including setup, troubleshooting, and user assistance. Offer basic printer support, including installation, configuration, and fault resolution.
Job: Senior IT Technician Location: Bournemouth Salary: £32,000 - £35,000 Working hours Permanent, term time only plus 8 weeks as agreed, Mon - Fri 37.5 hours per week 8.00 am - 4.30 pm with 1 hour for lunch Purpose: As the Senior IT Technician you will form part of the team which provides an outstanding support provision in the usage of ICT equipment and services to enable outstanding teaching and learning as well as school administration. To promote the effective use of ICT across the school in coordination with the Headteacher , ICT & E-Learning Team and the Teaching Staff. Duties and Responsibilities of the Senior IT Technician Line manage the IT Technician, providing guidance, support, and inspiration; lead performance through regular supervision and annual appraisals, fostering professional development and engagement. Manage the asset management system for ICT resource, including maintaining an accurate inventory of equipment. Add and remove items when needed. Manage the School's management information system (iSams) including user permissions, training and support Manage access to the School's ICT network, creating user accounts and ensuring appropriate access rights in line with the School's policies Liase with the external support regarding management of school systems, hardware and software. Work with the external support to implement new projects to improve ICT provision in the school. Providing 1st and 2nd line IT support to users who have raised tickets through the IT helpdesk, via telephone or face to face - and ensuring personnel are kept regularly updated on the progress of their issue. Creating, maintaining and disabling various user accounts for multiple systems for staff and pupils. Replacing projector lamps, cleaning filters and supporting users with Promethean Activpanels. Creating various guides to assist users with setting up and/or using systems/equipment. To replace consumables and replace/upgrade hardware. Installation and maintenance of IT and Networking Hardware such as Projectors, Interactive Whiteboards, Promethean screens, Wi-Fi APs, Switches, Telephones, Desktops & Laptops and Peripherals etc. Liaising with the Events Co-ordinator weekly to know what events are taking place, and supporting those events (including supporting staff, pupils and external visitors in the use of IT and AV equipment). Please note: some events occasionally fall outside of normal working hours and will occur in the evenings or at the weekend. Working with unique equipment in our STEAM hub, incorporating interactive wall, interactive floor, projectors, PCs, hologram boxes, sound and lighting systems. Software deployment & regular updates/upgrades Working closely with the external escalation IT company to support projects and future development. Duties and Responsibilities - E-learning To possess a good understanding of iOS software and relevant apps To assist in the management of the Mobile Device Management System (JAMF Pro) To carry out initial setup of iPads and Apple IDs (for pupils joining within the School year) and reissuing leavers' iPads. To follow the process required for broken/lost/malfunctioning devices To check, install, update and remove apps as and when necessary Assist in supporting teachers, pupils and other staff in their use of iPads Assist in providing front line support for users through the ticketing system Keep auditing information and associated records up to date and accurate Essential qualities and skills to apply for the role of Senior IT Technician Detailed knowledge of Microsoft Windows 10 & 11, Windows Server 2019 & 2022 and Apple MacOS Ventura Operating Systems. Experience of Microsoft Office, Office 365 and Google Docs, Sheets and Slides. Experience of hardware upgrades / removals. Understanding of Audio/Visual equipment (such as Projectors and Speakers). A calm, polite and professional etiquette alongside great communication skills. Be a quick learner and be able to apply knowledge in new situations. Be able to work with a wide variety of people, of different ages and technical ability. Be prepared to seek support when an unknown situation arises to ensure good service is provided to all users. Possess a polite and approachable manner, and to have good self-management and timekeeping skills, as well as a proactive attitude. Be prepared to respond to helpdesk tickets by visiting the customer and providing them face to face support. Experience with Google Workspace and Apps such as Gmail, Calendar, Drive etc. Experience with Microsoft 365 Experience with Microsoft Azure Experience with Microsoft Hyper-V The ability to change a projector/projector components Previous use of network equipment such as HP/Aruba Switches and Unifi WiFi Comptia A+ Certification Previous use of creating custom Windows images/cloning and deployment. Knowledge of the use of iPads as teaching and learning devices Previous experience of working in an educational environment would be an advantage. Understand the need to complete a task to ensure that all users are fully supported. Are you an experienced Senior IT Technician looking for your next role and a lovely working environment, then get in touch as immediate interviews are being offered. We receive a high number of applications on a daily basis so we can only respond to successful applications. If you do not hear from us within 3 working days please assume your application has not been taken forward on this occasion. We may contact you in the future about other suitable positions. Real Recruitment Solutions place an obligation upon all staff to respect and act in accordance with this policy and consistently review regulations to ensure our policy is updated and relevant across all aspects of recruitment in order to avoid unlawful or undesirable discrimination.
Sep 24, 2025
Full time
Job: Senior IT Technician Location: Bournemouth Salary: £32,000 - £35,000 Working hours Permanent, term time only plus 8 weeks as agreed, Mon - Fri 37.5 hours per week 8.00 am - 4.30 pm with 1 hour for lunch Purpose: As the Senior IT Technician you will form part of the team which provides an outstanding support provision in the usage of ICT equipment and services to enable outstanding teaching and learning as well as school administration. To promote the effective use of ICT across the school in coordination with the Headteacher , ICT & E-Learning Team and the Teaching Staff. Duties and Responsibilities of the Senior IT Technician Line manage the IT Technician, providing guidance, support, and inspiration; lead performance through regular supervision and annual appraisals, fostering professional development and engagement. Manage the asset management system for ICT resource, including maintaining an accurate inventory of equipment. Add and remove items when needed. Manage the School's management information system (iSams) including user permissions, training and support Manage access to the School's ICT network, creating user accounts and ensuring appropriate access rights in line with the School's policies Liase with the external support regarding management of school systems, hardware and software. Work with the external support to implement new projects to improve ICT provision in the school. Providing 1st and 2nd line IT support to users who have raised tickets through the IT helpdesk, via telephone or face to face - and ensuring personnel are kept regularly updated on the progress of their issue. Creating, maintaining and disabling various user accounts for multiple systems for staff and pupils. Replacing projector lamps, cleaning filters and supporting users with Promethean Activpanels. Creating various guides to assist users with setting up and/or using systems/equipment. To replace consumables and replace/upgrade hardware. Installation and maintenance of IT and Networking Hardware such as Projectors, Interactive Whiteboards, Promethean screens, Wi-Fi APs, Switches, Telephones, Desktops & Laptops and Peripherals etc. Liaising with the Events Co-ordinator weekly to know what events are taking place, and supporting those events (including supporting staff, pupils and external visitors in the use of IT and AV equipment). Please note: some events occasionally fall outside of normal working hours and will occur in the evenings or at the weekend. Working with unique equipment in our STEAM hub, incorporating interactive wall, interactive floor, projectors, PCs, hologram boxes, sound and lighting systems. Software deployment & regular updates/upgrades Working closely with the external escalation IT company to support projects and future development. Duties and Responsibilities - E-learning To possess a good understanding of iOS software and relevant apps To assist in the management of the Mobile Device Management System (JAMF Pro) To carry out initial setup of iPads and Apple IDs (for pupils joining within the School year) and reissuing leavers' iPads. To follow the process required for broken/lost/malfunctioning devices To check, install, update and remove apps as and when necessary Assist in supporting teachers, pupils and other staff in their use of iPads Assist in providing front line support for users through the ticketing system Keep auditing information and associated records up to date and accurate Essential qualities and skills to apply for the role of Senior IT Technician Detailed knowledge of Microsoft Windows 10 & 11, Windows Server 2019 & 2022 and Apple MacOS Ventura Operating Systems. Experience of Microsoft Office, Office 365 and Google Docs, Sheets and Slides. Experience of hardware upgrades / removals. Understanding of Audio/Visual equipment (such as Projectors and Speakers). A calm, polite and professional etiquette alongside great communication skills. Be a quick learner and be able to apply knowledge in new situations. Be able to work with a wide variety of people, of different ages and technical ability. Be prepared to seek support when an unknown situation arises to ensure good service is provided to all users. Possess a polite and approachable manner, and to have good self-management and timekeeping skills, as well as a proactive attitude. Be prepared to respond to helpdesk tickets by visiting the customer and providing them face to face support. Experience with Google Workspace and Apps such as Gmail, Calendar, Drive etc. Experience with Microsoft 365 Experience with Microsoft Azure Experience with Microsoft Hyper-V The ability to change a projector/projector components Previous use of network equipment such as HP/Aruba Switches and Unifi WiFi Comptia A+ Certification Previous use of creating custom Windows images/cloning and deployment. Knowledge of the use of iPads as teaching and learning devices Previous experience of working in an educational environment would be an advantage. Understand the need to complete a task to ensure that all users are fully supported. Are you an experienced Senior IT Technician looking for your next role and a lovely working environment, then get in touch as immediate interviews are being offered. We receive a high number of applications on a daily basis so we can only respond to successful applications. If you do not hear from us within 3 working days please assume your application has not been taken forward on this occasion. We may contact you in the future about other suitable positions. Real Recruitment Solutions place an obligation upon all staff to respect and act in accordance with this policy and consistently review regulations to ensure our policy is updated and relevant across all aspects of recruitment in order to avoid unlawful or undesirable discrimination.
Hays Specialist Recruitment Limited
Cardiff, South Glamorgan
About the role Tech 1 plays a key support role in the onsite deployment of IT equipment. Working under the direction of Tech 2s and customer contacts, this role involves handling logistics, unboxing and moving IT kits, disposing of packaging, and assisting with desktop installations. Tech 1s are expected to follow instructions precisely and maintain a high standard of professionalism and safety throughout the deployment process. Tell me more, tell me more Our client is currently looking for a recruit to join their current team. Below are the job details for your reference:You can also ask our friendly recruitment team for any questions you may have about the role, between 09.00am till 17.00pm Monday to Friday. Shifts: Monday to Friday (37.5 hours) Location: The Hayes - Cardiff Working Hours: 9:00 AM to 5:30 PM Contract Duration: 5th November & 6th November Roles and Responsibilities: Assist Tech 1s in moving trolleys used for delivering IT equipment. Unbox IT kits are delivered in boxes and prepare them for deployment. Transport trolleys and/or IT equipment to designated locations on site. Dispose of packaging materials onsite as advised by the customer. Carry out desktop installations as directed by Tech 2s or customer representatives. Maintain a clean and organised work area during deployment activities. Follow all safety protocols and site-specific guidelines. Communicate effectively with team members to ensure smooth operations. Other stuff we're potentially looking for: Basic understanding of IT hardware (desktops, monitors, peripherals). Ability to lift and move equipment safely and efficiently. Strong teamwork and communication skills. Willingness to follow instructions and adapt to onsite needs. Previous experience in IT deployment or logistics support is a plus. Commitment to safety and professionalism in all onsite activities. What's in it for you? - Our client loves to reward their people for doing a great job.A per hour, in-scope IR35, of £ 13.33/hr (PAYE) OR £17.30/hr (via a Hays Approved Umbrella Company). Next Step Once you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process. If your application is successful, you'll be involved in a live virtual interview with one of our client's hiring managers to get to know you better. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Sep 23, 2025
Full time
About the role Tech 1 plays a key support role in the onsite deployment of IT equipment. Working under the direction of Tech 2s and customer contacts, this role involves handling logistics, unboxing and moving IT kits, disposing of packaging, and assisting with desktop installations. Tech 1s are expected to follow instructions precisely and maintain a high standard of professionalism and safety throughout the deployment process. Tell me more, tell me more Our client is currently looking for a recruit to join their current team. Below are the job details for your reference:You can also ask our friendly recruitment team for any questions you may have about the role, between 09.00am till 17.00pm Monday to Friday. Shifts: Monday to Friday (37.5 hours) Location: The Hayes - Cardiff Working Hours: 9:00 AM to 5:30 PM Contract Duration: 5th November & 6th November Roles and Responsibilities: Assist Tech 1s in moving trolleys used for delivering IT equipment. Unbox IT kits are delivered in boxes and prepare them for deployment. Transport trolleys and/or IT equipment to designated locations on site. Dispose of packaging materials onsite as advised by the customer. Carry out desktop installations as directed by Tech 2s or customer representatives. Maintain a clean and organised work area during deployment activities. Follow all safety protocols and site-specific guidelines. Communicate effectively with team members to ensure smooth operations. Other stuff we're potentially looking for: Basic understanding of IT hardware (desktops, monitors, peripherals). Ability to lift and move equipment safely and efficiently. Strong teamwork and communication skills. Willingness to follow instructions and adapt to onsite needs. Previous experience in IT deployment or logistics support is a plus. Commitment to safety and professionalism in all onsite activities. What's in it for you? - Our client loves to reward their people for doing a great job.A per hour, in-scope IR35, of £ 13.33/hr (PAYE) OR £17.30/hr (via a Hays Approved Umbrella Company). Next Step Once you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process. If your application is successful, you'll be involved in a live virtual interview with one of our client's hiring managers to get to know you better. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
IT Support Technician - Field Based Covering Sussex, Surrey, Essex & Kent £26,000 - £32,000 per annum + benefits Established in 2002, our client is a trusted Managed Service Provider (MSP) delivering IT support and installation services to schools, colleges, and businesses across the Southeast. Their success is built on one simple principle: relationships, not sales. By putting people at the heart of their service, they've built a reputation for quality, reliability, and long-term client trust. They're now looking for a skilled and motivated Field-Based IT Support Technician to join their growing team and provide first-class support to clients. What's on Offer? Joining the team means more than just a job - it's a chance to grow, progress, and be part of a supportive environment. You'll benefit from: A salary of £26,000 to £32,000 depending on experience Company laptop Mobile phone Paid mileage & expenses covered Life insurance Ongoing training & career progression opportunities The IT Support Technician Role: This is a varied and hands-on position where you'll work directly with clients across Sussex, Surrey, Essex, and Kent. From troubleshooting issues to configuring networks and installing solutions, no two days will be the same. Your responsibilities will include: Providing on-site and remote IT support for desktops, laptops, servers, and networks Supporting and managing VMware/Hyper-V environments and Windows Server systems Managing Active Directory, Group Policy, DNS, DHCP, and VLANs Conducting hardware and software installations, updates, and backups Troubleshooting complex IT issues with professionalism and efficiency Supporting AV equipment and device imaging where required This role offers excellent exposure to a wide range of technologies, with opportunities to develop your skills and progress within the company. What We're Looking For: 2-3 years' IT support experience (preferably in an education environment) Strong working knowledge of VMware, Hyper-V, Windows Server, and networking Experience with Active Directory and Group Policy Excellent troubleshooting and communication skills A professional, client-focused attitude with the ability to work independently Bonus skills (not essential but desirable): Experience with Unifi, Aruba, or Meraki wireless solutions MDM tools (Meraki, Jamf, Lightspeed, Apple Configurator) Google Workspace, Microsoft 365, Azure, Intune administration AV installation and 3CX administration How to Apply If you're an experienced IT Support Technician looking for a field-based role with variety, independence, and opportunities to grow, we'd love to hear from you. Apply today and become part of a team that puts people and relationships first.
Sep 22, 2025
Full time
IT Support Technician - Field Based Covering Sussex, Surrey, Essex & Kent £26,000 - £32,000 per annum + benefits Established in 2002, our client is a trusted Managed Service Provider (MSP) delivering IT support and installation services to schools, colleges, and businesses across the Southeast. Their success is built on one simple principle: relationships, not sales. By putting people at the heart of their service, they've built a reputation for quality, reliability, and long-term client trust. They're now looking for a skilled and motivated Field-Based IT Support Technician to join their growing team and provide first-class support to clients. What's on Offer? Joining the team means more than just a job - it's a chance to grow, progress, and be part of a supportive environment. You'll benefit from: A salary of £26,000 to £32,000 depending on experience Company laptop Mobile phone Paid mileage & expenses covered Life insurance Ongoing training & career progression opportunities The IT Support Technician Role: This is a varied and hands-on position where you'll work directly with clients across Sussex, Surrey, Essex, and Kent. From troubleshooting issues to configuring networks and installing solutions, no two days will be the same. Your responsibilities will include: Providing on-site and remote IT support for desktops, laptops, servers, and networks Supporting and managing VMware/Hyper-V environments and Windows Server systems Managing Active Directory, Group Policy, DNS, DHCP, and VLANs Conducting hardware and software installations, updates, and backups Troubleshooting complex IT issues with professionalism and efficiency Supporting AV equipment and device imaging where required This role offers excellent exposure to a wide range of technologies, with opportunities to develop your skills and progress within the company. What We're Looking For: 2-3 years' IT support experience (preferably in an education environment) Strong working knowledge of VMware, Hyper-V, Windows Server, and networking Experience with Active Directory and Group Policy Excellent troubleshooting and communication skills A professional, client-focused attitude with the ability to work independently Bonus skills (not essential but desirable): Experience with Unifi, Aruba, or Meraki wireless solutions MDM tools (Meraki, Jamf, Lightspeed, Apple Configurator) Google Workspace, Microsoft 365, Azure, Intune administration AV installation and 3CX administration How to Apply If you're an experienced IT Support Technician looking for a field-based role with variety, independence, and opportunities to grow, we'd love to hear from you. Apply today and become part of a team that puts people and relationships first.
