Compliance Coordinator (Social Housing) Location: Trafford, Manchester (Hybrid Working) Contract: Temporary (3 months) Hours: Full Time - 35 hours per week Salary: 15.87 - 17.50 per hour About the Role We are currently recruiting on behalf of our client for an experienced Gas & Heating compliance Coordinator join their team on a temporary basis. This is a key role supporting the delivery of statutory gas compliance and heating services within a social housing environment. The successful candidate will coordinate the annual gas servicing programme, ensure contractor compliance, maintain accurate records, and provide essential administrative and operational support to the Heating Manager and wider team. Key Responsibilities Coordinate access and appointments for the annual gas servicing programme across all properties Liaise with customers, contractors, and managers regarding gas servicing, meter installations, electrical repairs, maintenance, and breakdowns Maintain up-to-date gas servicing records and support contractor management and formal contract meetings Ensure full contractor compliance with access procedures and statutory requirements Deputise for the Heating Manager when required Arrange audits of records and completed works via independent auditors Coordinate legal access visits with the local authority where necessary Escalate risks of potential non-compliance to the Heating Manager Ensure accurate record-keeping and timely reporting to the Assets Team regarding component renewals Support the Voids Team with all gas-related activities Work collaboratively with internal teams to gain access to vulnerable customers' properties Produce reports on capped gas properties to identify further investigation and support needs Compile and report gas compliance statistics as directed by the H&S Compliance Manager Organise and schedule works for a small team of gas engineers Monitor compliance performance, identifying opportunities for productivity and efficiency improvements Undertake general administrative duties and any other reasonable tasks in line with service needs About You To be successful in this role, you will have: Knowledge of gas statutory compliance and gas management requirements within housing maintenance Experience working within a social housing environment Strong organisational skills with the ability to prioritise and coordinate workloads effectively Experience supervising or coordinating administrative processes Excellent customer service and communication skills High levels of accuracy and attention to detail Strong IT skills and confidence using compliance and record management systems Why Apply? This is an excellent opportunity to join a respected organisation in a role that plays a vital part in ensuring resident safety and regulatory compliance. The position offers hybrid working and the opportunity to make an immediate impact within a dedicated team. If you feel you fit the above requirements, please apply or call Jess on (phone number removed)
Apr 29, 2026
Seasonal
Compliance Coordinator (Social Housing) Location: Trafford, Manchester (Hybrid Working) Contract: Temporary (3 months) Hours: Full Time - 35 hours per week Salary: 15.87 - 17.50 per hour About the Role We are currently recruiting on behalf of our client for an experienced Gas & Heating compliance Coordinator join their team on a temporary basis. This is a key role supporting the delivery of statutory gas compliance and heating services within a social housing environment. The successful candidate will coordinate the annual gas servicing programme, ensure contractor compliance, maintain accurate records, and provide essential administrative and operational support to the Heating Manager and wider team. Key Responsibilities Coordinate access and appointments for the annual gas servicing programme across all properties Liaise with customers, contractors, and managers regarding gas servicing, meter installations, electrical repairs, maintenance, and breakdowns Maintain up-to-date gas servicing records and support contractor management and formal contract meetings Ensure full contractor compliance with access procedures and statutory requirements Deputise for the Heating Manager when required Arrange audits of records and completed works via independent auditors Coordinate legal access visits with the local authority where necessary Escalate risks of potential non-compliance to the Heating Manager Ensure accurate record-keeping and timely reporting to the Assets Team regarding component renewals Support the Voids Team with all gas-related activities Work collaboratively with internal teams to gain access to vulnerable customers' properties Produce reports on capped gas properties to identify further investigation and support needs Compile and report gas compliance statistics as directed by the H&S Compliance Manager Organise and schedule works for a small team of gas engineers Monitor compliance performance, identifying opportunities for productivity and efficiency improvements Undertake general administrative duties and any other reasonable tasks in line with service needs About You To be successful in this role, you will have: Knowledge of gas statutory compliance and gas management requirements within housing maintenance Experience working within a social housing environment Strong organisational skills with the ability to prioritise and coordinate workloads effectively Experience supervising or coordinating administrative processes Excellent customer service and communication skills High levels of accuracy and attention to detail Strong IT skills and confidence using compliance and record management systems Why Apply? This is an excellent opportunity to join a respected organisation in a role that plays a vital part in ensuring resident safety and regulatory compliance. The position offers hybrid working and the opportunity to make an immediate impact within a dedicated team. If you feel you fit the above requirements, please apply or call Jess on (phone number removed)
GBR Recruitment Ltd are working exclusively with a market B2C sales company, recruiting for an experienced bilingual Sales Support Coordinator who is fluent in French (mother tongue or fully fluent C1 or C2) & fluent in English , to support business growth working closely with the external sales team. Duties: Working closely with business leaders, in providing enhanced customer service. Partnering with Sales Advocates, helping them to strategise in building their customer accounts & helping them to stay abreast of corporate affairs. Building strong relationships with Sales Advocates to encourage & motivate them in sales / business development success Closely monitoring & administering sales activity, as well as ensuring the sales team receive performance recognition for their various levels of sales achievements (financial rewards & awards) Ensuring all sales advocates fully understand the sales commission / bonus structures & what they can achieve in additional earnings Respond to any questions relating to commission & bonus payments Help the sales advocates be more effective out in the sales field Complete conference calls with the French regions sales advocates Send out sales, commission & bonus communications to all in sales Attributes: Fluent in English & native in French or C1 or C2 level in fluency Ability to establish professional relationships with sales advocates Ability to communicate effectively with the sales team Experienced in the direct selling industry & customer service preferred This role is working 3 days in the office & 2 days from home. Immediate start. Apply today!
Apr 29, 2026
Full time
GBR Recruitment Ltd are working exclusively with a market B2C sales company, recruiting for an experienced bilingual Sales Support Coordinator who is fluent in French (mother tongue or fully fluent C1 or C2) & fluent in English , to support business growth working closely with the external sales team. Duties: Working closely with business leaders, in providing enhanced customer service. Partnering with Sales Advocates, helping them to strategise in building their customer accounts & helping them to stay abreast of corporate affairs. Building strong relationships with Sales Advocates to encourage & motivate them in sales / business development success Closely monitoring & administering sales activity, as well as ensuring the sales team receive performance recognition for their various levels of sales achievements (financial rewards & awards) Ensuring all sales advocates fully understand the sales commission / bonus structures & what they can achieve in additional earnings Respond to any questions relating to commission & bonus payments Help the sales advocates be more effective out in the sales field Complete conference calls with the French regions sales advocates Send out sales, commission & bonus communications to all in sales Attributes: Fluent in English & native in French or C1 or C2 level in fluency Ability to establish professional relationships with sales advocates Ability to communicate effectively with the sales team Experienced in the direct selling industry & customer service preferred This role is working 3 days in the office & 2 days from home. Immediate start. Apply today!
GBR Recruitment Ltd are working exclusively with a market B2C sales company, recruiting for an experienced bilingual Sales Support Coordinator who is fluent in French (mother tongue or fully fluent C1 or C2) & fluent in English , to support business growth working closely with the external sales team. Duties: Working closely with business leaders, in providing enhanced customer service. Partnering with Sales Advocates, helping them to strategise in building their customer accounts & helping them to stay abreast of corporate affairs. Building strong relationships with Sales Advocates to encourage & motivate them in sales / business development success Closely monitoring & administering sales activity, as well as ensuring the sales team receive performance recognition for their various levels of sales achievements (financial rewards & awards) Ensuring all sales advocates fully understand the sales commission / bonus structures & what they can achieve in additional earnings Respond to any questions relating to commission & bonus payments Help the sales advocates be more effective out in the sales field Complete conference calls with the French regions sales advocates Send out sales, commission & bonus communications to all in sales Attributes: Fluent in English & native in French or C1 or C2 level in fluency Ability to establish professional relationships with sales advocates Ability to communicate effectively with the sales team Experienced in the direct selling industry & customer service preferred This role is working 3 days in the office & 2 days from home. Immediate start. Apply today!
Apr 29, 2026
Full time
GBR Recruitment Ltd are working exclusively with a market B2C sales company, recruiting for an experienced bilingual Sales Support Coordinator who is fluent in French (mother tongue or fully fluent C1 or C2) & fluent in English , to support business growth working closely with the external sales team. Duties: Working closely with business leaders, in providing enhanced customer service. Partnering with Sales Advocates, helping them to strategise in building their customer accounts & helping them to stay abreast of corporate affairs. Building strong relationships with Sales Advocates to encourage & motivate them in sales / business development success Closely monitoring & administering sales activity, as well as ensuring the sales team receive performance recognition for their various levels of sales achievements (financial rewards & awards) Ensuring all sales advocates fully understand the sales commission / bonus structures & what they can achieve in additional earnings Respond to any questions relating to commission & bonus payments Help the sales advocates be more effective out in the sales field Complete conference calls with the French regions sales advocates Send out sales, commission & bonus communications to all in sales Attributes: Fluent in English & native in French or C1 or C2 level in fluency Ability to establish professional relationships with sales advocates Ability to communicate effectively with the sales team Experienced in the direct selling industry & customer service preferred This role is working 3 days in the office & 2 days from home. Immediate start. Apply today!
GBR Recruitment Ltd are working exclusively with a market B2C sales company, recruiting for an experienced bilingual Sales Support Coordinator who is fluent in French (mother tongue or fully fluent C1 or C2) & fluent in English , to support business growth working closely with the external sales team. Duties: Working closely with business leaders, in providing enhanced customer service. Partnering with Sales Advocates, helping them to strategise in building their customer accounts & helping them to stay abreast of corporate affairs. Building strong relationships with Sales Advocates to encourage & motivate them in sales / business development success Closely monitoring & administering sales activity, as well as ensuring the sales team receive performance recognition for their various levels of sales achievements (financial rewards & awards) Ensuring all sales advocates fully understand the sales commission / bonus structures & what they can achieve in additional earnings Respond to any questions relating to commission & bonus payments Help the sales advocates be more effective out in the sales field Complete conference calls with the French regions sales advocates Send out sales, commission & bonus communications to all in sales Attributes: Fluent in English & native in French or C1 or C2 level in fluency Ability to establish professional relationships with sales advocates Ability to communicate effectively with the sales team Experienced in the direct selling industry & customer service preferred This role is working 3 days in the office & 2 days from home. Immediate start. Apply today!
Apr 29, 2026
Full time
GBR Recruitment Ltd are working exclusively with a market B2C sales company, recruiting for an experienced bilingual Sales Support Coordinator who is fluent in French (mother tongue or fully fluent C1 or C2) & fluent in English , to support business growth working closely with the external sales team. Duties: Working closely with business leaders, in providing enhanced customer service. Partnering with Sales Advocates, helping them to strategise in building their customer accounts & helping them to stay abreast of corporate affairs. Building strong relationships with Sales Advocates to encourage & motivate them in sales / business development success Closely monitoring & administering sales activity, as well as ensuring the sales team receive performance recognition for their various levels of sales achievements (financial rewards & awards) Ensuring all sales advocates fully understand the sales commission / bonus structures & what they can achieve in additional earnings Respond to any questions relating to commission & bonus payments Help the sales advocates be more effective out in the sales field Complete conference calls with the French regions sales advocates Send out sales, commission & bonus communications to all in sales Attributes: Fluent in English & native in French or C1 or C2 level in fluency Ability to establish professional relationships with sales advocates Ability to communicate effectively with the sales team Experienced in the direct selling industry & customer service preferred This role is working 3 days in the office & 2 days from home. Immediate start. Apply today!
Service Administrator 28,000, Burgess Hill, Monday to Friday 8:30am - 5pm, Permanent, 20 days holiday + bank holidays, pension, training and development The Role Due to the recent win of a new, large contract, an exciting opportunity has arisen for a Service Administrator to join a specialist fire and security systems business based in Burgess Hill. Working as part of the Service team, the Service Administrator will play a key role in coordinating fire alarm engineers, managing service schedules and ensuring clients receive a high level of service at all times. This is a busy, desk-based role requiring strong organisation, clear communication and excellent attention to detail. Booking and confirming planned preventative maintenance visits in line with contract frequencies Scheduling reactive and emergency callouts, prioritising by urgency and service level agreements Allocating jobs to engineers based on location, availability and system knowledge Managing engineers' diaries, including rescheduling appointments due to cancellations, sickness or delays Sending appointment confirmations and reminders to clients Handling inbound calls and emails regarding bookings, ETAs and job updates Keeping clients informed of delays or changes to scheduled visits Raising job sheets and works orders on the service management system Updating job statuses from booking through to completion Filing completed paperwork and chasing outstanding documentation from engineers Requirements We would expect the successful Service Administrator to have experience in a customer-focused administrative role, ideally within a service, maintenance or facilities environment. Experience coordinating engineers or managing diaries would be highly desirable, although strong office administrators with excellent communication skills will also be considered. You will be comfortable working in a fast-paced environment, able to juggle multiple priorities while maintaining accuracy. A confident telephone manner and the ability to communicate professionally with both clients and engineers is essential. This role could suit someone who has worked as a Service Coordinator, Facilities Administrator or Scheduling Administrator. Company Information You will be joining a growing and forward-thinking business that designs, installs and maintains fire and security systems for a wide range of clients. The company has built a strong reputation for quality, reliability and customer service, and places real value on supporting and developing its employees within a collaborative, team-focused environment. Package 28,000 salary Office-based role in Burgess Hill Monday to Friday, 8:30am - 5pm Company pension Employee Owned Trust benefits Training and development opportunities On-site parking 20 days holiday plus bank holidays, increasing with length of service up to 25 days Birthday off Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.
Apr 29, 2026
Full time
Service Administrator 28,000, Burgess Hill, Monday to Friday 8:30am - 5pm, Permanent, 20 days holiday + bank holidays, pension, training and development The Role Due to the recent win of a new, large contract, an exciting opportunity has arisen for a Service Administrator to join a specialist fire and security systems business based in Burgess Hill. Working as part of the Service team, the Service Administrator will play a key role in coordinating fire alarm engineers, managing service schedules and ensuring clients receive a high level of service at all times. This is a busy, desk-based role requiring strong organisation, clear communication and excellent attention to detail. Booking and confirming planned preventative maintenance visits in line with contract frequencies Scheduling reactive and emergency callouts, prioritising by urgency and service level agreements Allocating jobs to engineers based on location, availability and system knowledge Managing engineers' diaries, including rescheduling appointments due to cancellations, sickness or delays Sending appointment confirmations and reminders to clients Handling inbound calls and emails regarding bookings, ETAs and job updates Keeping clients informed of delays or changes to scheduled visits Raising job sheets and works orders on the service management system Updating job statuses from booking through to completion Filing completed paperwork and chasing outstanding documentation from engineers Requirements We would expect the successful Service Administrator to have experience in a customer-focused administrative role, ideally within a service, maintenance or facilities environment. Experience coordinating engineers or managing diaries would be highly desirable, although strong office administrators with excellent communication skills will also be considered. You will be comfortable working in a fast-paced environment, able to juggle multiple priorities while maintaining accuracy. A confident telephone manner and the ability to communicate professionally with both clients and engineers is essential. This role could suit someone who has worked as a Service Coordinator, Facilities Administrator or Scheduling Administrator. Company Information You will be joining a growing and forward-thinking business that designs, installs and maintains fire and security systems for a wide range of clients. The company has built a strong reputation for quality, reliability and customer service, and places real value on supporting and developing its employees within a collaborative, team-focused environment. Package 28,000 salary Office-based role in Burgess Hill Monday to Friday, 8:30am - 5pm Company pension Employee Owned Trust benefits Training and development opportunities On-site parking 20 days holiday plus bank holidays, increasing with length of service up to 25 days Birthday off Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.
Are you an organised, proactive professional with a passion for delivering excellent customer service and high-quality housing services? I am looking for a Repairs Coordinator to join our small, ambitious team and play a key role in maintaining safe, well-managed homes and thriving communities. About the Role Reporting to the Head of Operations, you will be at the heart of our repairs service, acting as the first point of contact for residents and ensuring that repairs are delivered efficiently, on time, and to a high standard. You will coordinate day-to-day repairs, manage contractor relationships, support compliance activities, and contribute to delivering a seamless and responsive service for residents. Key Responsibilities Act as a front-facing contact for residents, delivering excellent customer service across a range of housing queries Coordinate and manage responsive repairs, ensuring works are completed on time, within budget, and to a high standard Allocate work orders to contractors, monitor progress, and ensure KPIs are met Build and manage strong contractor relationships to ensure value for money and high-quality service delivery Support the turnaround of void properties to ensure homes are relet quickly and to a high standard Maintain accurate repairs data and process invoices efficiently Support health & safety compliance by coordinating access and maintaining up-to-date records Work collaboratively to manage complaints, minimise disrepair cases, and improve resident satisfaction About You I am looking for someone who is: Experienced in a housing or related environment, particularly in responsive repairs Highly organised, with strong time management and the ability to prioritise effectively A confident communicator with a strong customer-focused approach Proactive in identifying and resolving issues before they escalate Comfortable working independently and as part of a team Detail-oriented, with a strong focus on data accuracy and process improvement Adaptable, with a flexible and hands-on approach Skills & Experience Experience in a social housing or property-related role Knowledge of reactive repairs and contractor management Strong IT skills (Microsoft 365; housing systems experience desirable) Ability to manage multiple tasks in a fast-paced environment Qualifications Level 4 qualification in Housing or Housing Maintenance (or willingness to work towards this within 12 months) What They Offer Agile working with a minimum of three days on-site 25 days annual leave rising to 30 days, plus bank holidays Additional Health & Wellbeing days and volunteering leave Pension scheme (with enhanced employer contributions post-probation) Health plan Ongoing professional development and support for qualifications Why Join Them? You'll be part of a close-knit, forward-thinking organisation where your contribution truly matters. This is an opportunity to shape services, improve processes, and make a real difference to residents' lives.
Apr 29, 2026
Full time
Are you an organised, proactive professional with a passion for delivering excellent customer service and high-quality housing services? I am looking for a Repairs Coordinator to join our small, ambitious team and play a key role in maintaining safe, well-managed homes and thriving communities. About the Role Reporting to the Head of Operations, you will be at the heart of our repairs service, acting as the first point of contact for residents and ensuring that repairs are delivered efficiently, on time, and to a high standard. You will coordinate day-to-day repairs, manage contractor relationships, support compliance activities, and contribute to delivering a seamless and responsive service for residents. Key Responsibilities Act as a front-facing contact for residents, delivering excellent customer service across a range of housing queries Coordinate and manage responsive repairs, ensuring works are completed on time, within budget, and to a high standard Allocate work orders to contractors, monitor progress, and ensure KPIs are met Build and manage strong contractor relationships to ensure value for money and high-quality service delivery Support the turnaround of void properties to ensure homes are relet quickly and to a high standard Maintain accurate repairs data and process invoices efficiently Support health & safety compliance by coordinating access and maintaining up-to-date records Work collaboratively to manage complaints, minimise disrepair cases, and improve resident satisfaction About You I am looking for someone who is: Experienced in a housing or related environment, particularly in responsive repairs Highly organised, with strong time management and the ability to prioritise effectively A confident communicator with a strong customer-focused approach Proactive in identifying and resolving issues before they escalate Comfortable working independently and as part of a team Detail-oriented, with a strong focus on data accuracy and process improvement Adaptable, with a flexible and hands-on approach Skills & Experience Experience in a social housing or property-related role Knowledge of reactive repairs and contractor management Strong IT skills (Microsoft 365; housing systems experience desirable) Ability to manage multiple tasks in a fast-paced environment Qualifications Level 4 qualification in Housing or Housing Maintenance (or willingness to work towards this within 12 months) What They Offer Agile working with a minimum of three days on-site 25 days annual leave rising to 30 days, plus bank holidays Additional Health & Wellbeing days and volunteering leave Pension scheme (with enhanced employer contributions post-probation) Health plan Ongoing professional development and support for qualifications Why Join Them? You'll be part of a close-knit, forward-thinking organisation where your contribution truly matters. This is an opportunity to shape services, improve processes, and make a real difference to residents' lives.
The Role The role will be the operational day to day lead for Technical Services property compliance servicing and maintenance contracts, ensuring that customers are placed at the heart of our service delivery. Work alongside the relevant Contracts Manager and maintain effective day-to-day contractor management through both direct case work and a data led approach. Ensure a collaborative culture is followed by the team and manage relationships with both internal and external stakeholders. Ensure that our service is accessible, meets the needs of all customers, is dynamic and is value for money orientated. Ensure that contract management is robust, effective and auditable, and that all operational targets are achieved using data-led service insights to inform decision-making and embedding lessons learned on a continuous basis. Key Responsibilities Support with management of day to day-to-day operations and contractor management for delivery, both residential and non-residential portfolio Work closely with Property Services colleagues across the different locality regions to deliver a high-standard service that is agile, responsive, and continuously learning Oversee the scheduling and allocation process for surveyor inspections, ensuring that coordinators are maintaining accurate and auditable records, and systems are updated within operational targets Ensure appropriate financial management processes are maintained and value for money is achieved at all times Oversee customer management processes, ensuring timely and good quality communication is maintained, any specific needs or vulnerabilities are identified at the earliest stage and accommodated for as appropriate Responsible for management of works in progress (WIP) on a contract basis and ensure performance meets corporate targets Collaborate with repairs management team and the Customer Service Management Centre to ensure the effective triage repairs, ensuring the accurate allocation of repairs Support the contracts manager with the delivery of designated servicing programmes, ensuring compliance requirements are met by all contractors What we need from you Experience working within contractor management, demonstrating an ability to achieve desired outcomes in a high pressure and continuously changing environment Excellent customer focus Ability to work independently and within a team environment Excellent communication skills Competent on Microsoft Office packages Ability to meet deadlines and plan and deliver a range of different activities
Apr 29, 2026
Full time
The Role The role will be the operational day to day lead for Technical Services property compliance servicing and maintenance contracts, ensuring that customers are placed at the heart of our service delivery. Work alongside the relevant Contracts Manager and maintain effective day-to-day contractor management through both direct case work and a data led approach. Ensure a collaborative culture is followed by the team and manage relationships with both internal and external stakeholders. Ensure that our service is accessible, meets the needs of all customers, is dynamic and is value for money orientated. Ensure that contract management is robust, effective and auditable, and that all operational targets are achieved using data-led service insights to inform decision-making and embedding lessons learned on a continuous basis. Key Responsibilities Support with management of day to day-to-day operations and contractor management for delivery, both residential and non-residential portfolio Work closely with Property Services colleagues across the different locality regions to deliver a high-standard service that is agile, responsive, and continuously learning Oversee the scheduling and allocation process for surveyor inspections, ensuring that coordinators are maintaining accurate and auditable records, and systems are updated within operational targets Ensure appropriate financial management processes are maintained and value for money is achieved at all times Oversee customer management processes, ensuring timely and good quality communication is maintained, any specific needs or vulnerabilities are identified at the earliest stage and accommodated for as appropriate Responsible for management of works in progress (WIP) on a contract basis and ensure performance meets corporate targets Collaborate with repairs management team and the Customer Service Management Centre to ensure the effective triage repairs, ensuring the accurate allocation of repairs Support the contracts manager with the delivery of designated servicing programmes, ensuring compliance requirements are met by all contractors What we need from you Experience working within contractor management, demonstrating an ability to achieve desired outcomes in a high pressure and continuously changing environment Excellent customer focus Ability to work independently and within a team environment Excellent communication skills Competent on Microsoft Office packages Ability to meet deadlines and plan and deliver a range of different activities
Do you have experience working in a strong phone based role or ideally within a call / contact centre environment If so, this may be the ideal role for you if you enjoy both customer service and coordination of services. Our client, who provides repairs, maintenance and construction services in the local area is looking for a candidate who is confident on the telephone whilst taking accurate information, completing administration on inhouse systems and communicating with tenants, the local council and the inhouse trades team to coordinate repairs and maintenance services for both responsive and programmed works ensuring records are accurately maintained of the jobs undertaken. Working in the contact centre your duties will include Receiving inbound calls from the local council, tenants and trades in regards to responsive and planned repair works. Make calls to book appointments for works with tenants and be point of contact during completion Inputting the works information on the job management systems with accuracy Allocate work in a timely manner to trade operatives on a daily basis, whilst understanding their availability and whereabouts. Liaise with the Resource Manager regarding the provision of additional labour to the response team and organising other work for operatives during downtime. Update and maintain database with details of appointments & completed works in a timely manner, ensuring accuracy of entries. Provide general clerical and administrative support including typing, filing, maintenance of department records, telephone answering and message taking. Any other ad hoc administrative duties as may be required from time to time. Experience, Knowledge and Skills required Previous call/contact centre experience or strong phone based work previously Excellent organisational/time management skills Excellent administration/word processing skills Demonstrate attention to detail and accuracy at all times Ability to work under pressure to strict deadlines Strong communication skills Strong word processing and Excel skills Working hours Monday to Friday 8am 5pm (40 hours per week) Employee benefits include: BUPA select healthcare scheme (upon successful completion of probation period) Rewards portal offering discounts to hundreds of shops and restaurants Support for health and mental wellbeing for staff and their families Personal Wealth Financial Wellbeing support Mental Health First Aiders Christmas Club savings scheme Company-funded annual Family Summer Fun Day and Christmas Party Corporate discount to local Gym Membership Ability to buy and sell annual leave Company sick pay policy
Apr 29, 2026
Full time
Do you have experience working in a strong phone based role or ideally within a call / contact centre environment If so, this may be the ideal role for you if you enjoy both customer service and coordination of services. Our client, who provides repairs, maintenance and construction services in the local area is looking for a candidate who is confident on the telephone whilst taking accurate information, completing administration on inhouse systems and communicating with tenants, the local council and the inhouse trades team to coordinate repairs and maintenance services for both responsive and programmed works ensuring records are accurately maintained of the jobs undertaken. Working in the contact centre your duties will include Receiving inbound calls from the local council, tenants and trades in regards to responsive and planned repair works. Make calls to book appointments for works with tenants and be point of contact during completion Inputting the works information on the job management systems with accuracy Allocate work in a timely manner to trade operatives on a daily basis, whilst understanding their availability and whereabouts. Liaise with the Resource Manager regarding the provision of additional labour to the response team and organising other work for operatives during downtime. Update and maintain database with details of appointments & completed works in a timely manner, ensuring accuracy of entries. Provide general clerical and administrative support including typing, filing, maintenance of department records, telephone answering and message taking. Any other ad hoc administrative duties as may be required from time to time. Experience, Knowledge and Skills required Previous call/contact centre experience or strong phone based work previously Excellent organisational/time management skills Excellent administration/word processing skills Demonstrate attention to detail and accuracy at all times Ability to work under pressure to strict deadlines Strong communication skills Strong word processing and Excel skills Working hours Monday to Friday 8am 5pm (40 hours per week) Employee benefits include: BUPA select healthcare scheme (upon successful completion of probation period) Rewards portal offering discounts to hundreds of shops and restaurants Support for health and mental wellbeing for staff and their families Personal Wealth Financial Wellbeing support Mental Health First Aiders Christmas Club savings scheme Company-funded annual Family Summer Fun Day and Christmas Party Corporate discount to local Gym Membership Ability to buy and sell annual leave Company sick pay policy
Spare Parts/ Aftersales Coordinator Havant, Hampshire- Commutable from Portsmouth, Southampton, Chichester, Waterlooville £42,000- £46,000 + 25 days Holiday + Hybrid working (2 days from home) + Training + Progression + Excellent Benefits Excellent role on offer for a Spares Coordinator looking to work for a market leading business where you will play an integral part in day to day operations and be encouraged to progress your career. Do you have experience working in a spare parts position or similar? Do you have experience working with customers and/or suppliers?This market leading, global company specialise in a wide range of components and products across a breadth of industries. Known for their product excellence, the company are going from strength to strength and now require a Spares Coordinator to come on board in this unique position.In this varied role, you will be predominantly working with service and aftersales/market. You will manage spare parts enquiries, prepare quotations and process orders. You will need to be comfortable with liaising with both customers and suppliers as this is an integral part of the role.The role would suit an individual with previous experience in a spares, parts or aftermarket position. The Role; Supporting service and Aftermarket operations Managing spares enquiries, quotations and processing orders Liaising with customers, suppliers and all internal teams £42,000- £46,000 + 25 days Holiday + Hybrid working (2 days from home) + Training + Progression + Excellent Benefits The Person; Experience in a similar role such as spare, parts or aftersales coordinators Must be a good communicator with a willingness to speak to customers Live local or willing to commute to Havant Reference Number: BBBH271103To apply for this role or to be considered for further roles, please click "Apply Now" or contact Oliver Southward at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Apr 29, 2026
Full time
Spare Parts/ Aftersales Coordinator Havant, Hampshire- Commutable from Portsmouth, Southampton, Chichester, Waterlooville £42,000- £46,000 + 25 days Holiday + Hybrid working (2 days from home) + Training + Progression + Excellent Benefits Excellent role on offer for a Spares Coordinator looking to work for a market leading business where you will play an integral part in day to day operations and be encouraged to progress your career. Do you have experience working in a spare parts position or similar? Do you have experience working with customers and/or suppliers?This market leading, global company specialise in a wide range of components and products across a breadth of industries. Known for their product excellence, the company are going from strength to strength and now require a Spares Coordinator to come on board in this unique position.In this varied role, you will be predominantly working with service and aftersales/market. You will manage spare parts enquiries, prepare quotations and process orders. You will need to be comfortable with liaising with both customers and suppliers as this is an integral part of the role.The role would suit an individual with previous experience in a spares, parts or aftermarket position. The Role; Supporting service and Aftermarket operations Managing spares enquiries, quotations and processing orders Liaising with customers, suppliers and all internal teams £42,000- £46,000 + 25 days Holiday + Hybrid working (2 days from home) + Training + Progression + Excellent Benefits The Person; Experience in a similar role such as spare, parts or aftersales coordinators Must be a good communicator with a willingness to speak to customers Live local or willing to commute to Havant Reference Number: BBBH271103To apply for this role or to be considered for further roles, please click "Apply Now" or contact Oliver Southward at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Customer Relations Co-ordinator based in our Manchester dealership: 99 Windsor St, Salford, Manchester M5 4DG, United Kingdom Manufacturer owned opportunity. About Us Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive basic salary. Additional Benefits Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included! Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres. Pension: Benefit from a generous employer pension contribution of up to 7%. Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays. Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly. Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions. Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources. Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees. Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package. Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development. Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan. Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage. Paid sick leave upon completion of Probationary period. Customer Relations Co-ordinator Role Overview: An exciting new opportunity has come up here at Manchester. This is a great opportunity for you to become a key member of our parts team. As an Customer Relations Coordinator you will act in all matters on behalf of the Customer Relations activity, alongside this you will be responsible for processing orders and customer complaints. planning, initiating and promoting CSI initiatives with the operating manager. A Customer Relations Co-ordinator will also: Examine all major transactions weekly to determine and propose how customer service may be improved. In conjunction with the Parts and Accessories Sales Manager and the Warehouse and Logistics Manager, to ensure that agreed levels of customer service are maintained and all SLA's are adhered to. Constantly monitor the quality of customer service, utilising all relevant market intelligence. Handle dissatisfied customers calmly, resolve complaints with sensitivity, and involve others when needed to achieve a satisfactory conclusion. Ensure all commercial legislation, Health and Safety, and internal safety procedures are adhered to. Identify any gaps in product knowledge of vehicles, accessories, exchange units and superseded parts and notify the Operations Manager. Provide advice, and assistance to team members Let's Work together: To excel in this Customer Relations Coordinator position previous experience in a Parts role within an different automobile network is required, alongside this we require you to have a full driving licence and computer skills, including experience of operating word processing and database packages, email and internet. Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.
Apr 29, 2026
Full time
Customer Relations Co-ordinator based in our Manchester dealership: 99 Windsor St, Salford, Manchester M5 4DG, United Kingdom Manufacturer owned opportunity. About Us Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive basic salary. Additional Benefits Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included! Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres. Pension: Benefit from a generous employer pension contribution of up to 7%. Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays. Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly. Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions. Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources. Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees. Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package. Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development. Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan. Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage. Paid sick leave upon completion of Probationary period. Customer Relations Co-ordinator Role Overview: An exciting new opportunity has come up here at Manchester. This is a great opportunity for you to become a key member of our parts team. As an Customer Relations Coordinator you will act in all matters on behalf of the Customer Relations activity, alongside this you will be responsible for processing orders and customer complaints. planning, initiating and promoting CSI initiatives with the operating manager. A Customer Relations Co-ordinator will also: Examine all major transactions weekly to determine and propose how customer service may be improved. In conjunction with the Parts and Accessories Sales Manager and the Warehouse and Logistics Manager, to ensure that agreed levels of customer service are maintained and all SLA's are adhered to. Constantly monitor the quality of customer service, utilising all relevant market intelligence. Handle dissatisfied customers calmly, resolve complaints with sensitivity, and involve others when needed to achieve a satisfactory conclusion. Ensure all commercial legislation, Health and Safety, and internal safety procedures are adhered to. Identify any gaps in product knowledge of vehicles, accessories, exchange units and superseded parts and notify the Operations Manager. Provide advice, and assistance to team members Let's Work together: To excel in this Customer Relations Coordinator position previous experience in a Parts role within an different automobile network is required, alongside this we require you to have a full driving licence and computer skills, including experience of operating word processing and database packages, email and internet. Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.
Hire Controller / Operations Coordinator Hamilton Full-Time Permanent On-Site We are currently recruiting for a Hire Controller / Operations Coordinator to join a busy and fast-paced depot environment. This is a key position responsible for coordinating equipment hire, managing customer requests, and ensuring the smooth day-to-day running of operations. This role requires someone highly organised, proactive, and confident working in a reactive environment where priorities can change quickly. Key Responsibilities Manage incoming hire enquiries via phone and email Coordinate the booking and scheduling of equipment Liaise with drivers, yard teams, and customers to ensure timely delivery and collection Monitor equipment availability and update systems accordingly Handle customer queries and resolve any issues efficiently Maintain accurate records of hires, returns, and asset movements Support general depot administration and operational tasks Ensure high levels of customer service are delivered at all times Requirements Previous experience in a Hire Controller, Transport Coordinator, or Operations/Admin role Experience working in a fast-paced, reactive environment Strong organisational and multitasking skills Excellent communication skills, both verbal and written Confident using Microsoft Office and internal systems Ability to prioritise workload and work under pressure If you have the relevant experience and enjoy working in a busy, operational role, we would be keen to hear from you. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Apr 29, 2026
Full time
Hire Controller / Operations Coordinator Hamilton Full-Time Permanent On-Site We are currently recruiting for a Hire Controller / Operations Coordinator to join a busy and fast-paced depot environment. This is a key position responsible for coordinating equipment hire, managing customer requests, and ensuring the smooth day-to-day running of operations. This role requires someone highly organised, proactive, and confident working in a reactive environment where priorities can change quickly. Key Responsibilities Manage incoming hire enquiries via phone and email Coordinate the booking and scheduling of equipment Liaise with drivers, yard teams, and customers to ensure timely delivery and collection Monitor equipment availability and update systems accordingly Handle customer queries and resolve any issues efficiently Maintain accurate records of hires, returns, and asset movements Support general depot administration and operational tasks Ensure high levels of customer service are delivered at all times Requirements Previous experience in a Hire Controller, Transport Coordinator, or Operations/Admin role Experience working in a fast-paced, reactive environment Strong organisational and multitasking skills Excellent communication skills, both verbal and written Confident using Microsoft Office and internal systems Ability to prioritise workload and work under pressure If you have the relevant experience and enjoy working in a busy, operational role, we would be keen to hear from you. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Jonathan Lee Recruitment
Worcester, Worcestershire
Returns and Collections Coordinator Worcester £13.68 - £14.82 (equivalent to £26,681 to £28,89) About the Job The Company Our client, Yamazaki Mazak is a leading global manufacturing company based in Worcester. This is an excellent opportunity to work for a market leading Machine Tool manufacturer who have been at the forefront of the industry for many years. We are currently looking for a Returns and collections Administrator to work within the UK Service Department (UK Sales) for the Spares Department (PDC) and reporting to the UK Service Manager. Jonathan Lee Workforce Solutions are the preferred supplier to Mazak. Responsibilities will be as follows: The Organisation of collections from Customer (spindles, unused parts etc) The Organisation of return items to Supplier (Mainly EPC & MEG) Customs Paperwork for return shipments to Europe. Collection of exchange items. The Unloading and Loading of Vehicles. The Booking in and distribution of received items. Liaising with UK Service Department. The distribution and collection of items of tooling. Keeping a daily transport log. Person Specification Will need to be focused, productive, confident, and highly motivated with good communication skills. Must be a team player. The ability to be flexible in working outside normal business hours. A good level of computer literacy and excellent telephone manner in what is a very demanding customer focused role. Professional appearance and attitude. Strong administration skills FLT/Reach truck licence Full UK Driving Licence. The Reward The successful candidate can also expect the following: Join a successful, multi-national manufacturing company Excellent career potential 25 Days Holiday plus Bank Holidays X2 Salary Life Insurance Package and Well Being Programmes Aviva Pension Free Uniform, Free Parking Subsidised Restaurant on site Working hours are Monday to Friday 8:15am to 16:30 pm Overtime is paid at Time 1/3 first 2 hours then Time 1/2 thereafter each day. Saturday is Time 1/2 and Sunday Double Time. If this Coordinator/Administrator role sounds like the right opportunity for you then please call to discuss further, or email me at the address supplied. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Apr 29, 2026
Full time
Returns and Collections Coordinator Worcester £13.68 - £14.82 (equivalent to £26,681 to £28,89) About the Job The Company Our client, Yamazaki Mazak is a leading global manufacturing company based in Worcester. This is an excellent opportunity to work for a market leading Machine Tool manufacturer who have been at the forefront of the industry for many years. We are currently looking for a Returns and collections Administrator to work within the UK Service Department (UK Sales) for the Spares Department (PDC) and reporting to the UK Service Manager. Jonathan Lee Workforce Solutions are the preferred supplier to Mazak. Responsibilities will be as follows: The Organisation of collections from Customer (spindles, unused parts etc) The Organisation of return items to Supplier (Mainly EPC & MEG) Customs Paperwork for return shipments to Europe. Collection of exchange items. The Unloading and Loading of Vehicles. The Booking in and distribution of received items. Liaising with UK Service Department. The distribution and collection of items of tooling. Keeping a daily transport log. Person Specification Will need to be focused, productive, confident, and highly motivated with good communication skills. Must be a team player. The ability to be flexible in working outside normal business hours. A good level of computer literacy and excellent telephone manner in what is a very demanding customer focused role. Professional appearance and attitude. Strong administration skills FLT/Reach truck licence Full UK Driving Licence. The Reward The successful candidate can also expect the following: Join a successful, multi-national manufacturing company Excellent career potential 25 Days Holiday plus Bank Holidays X2 Salary Life Insurance Package and Well Being Programmes Aviva Pension Free Uniform, Free Parking Subsidised Restaurant on site Working hours are Monday to Friday 8:15am to 16:30 pm Overtime is paid at Time 1/3 first 2 hours then Time 1/2 thereafter each day. Saturday is Time 1/2 and Sunday Double Time. If this Coordinator/Administrator role sounds like the right opportunity for you then please call to discuss further, or email me at the address supplied. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Our client, a leading entity in the manufacturing sector, is currently seeking an Operations Coordinator to join their dynamic team on a contract basis. Key Responsibilities: Overseeing and coordinating the day-to-day activities of the operations department Collaborating with other departments to resolve issues and ensure smooth operations Monitoring internal order progress and providing regular reviews with teams Coordinating with third-party manufacturers to ensure timely order delivery Serving as a liaison between service and production teams Promoting a positive work culture through effective communication and teamwork Collaborating with quality assurance teams to address quality-related issues Maintaining accurate documentation for operations and customer shipments Generating operational reports on global communication platforms Job Requirements: Strong communication skills for effective interaction with team members and other departments Excellent problem-solving abilities to identify issues and develop solutions Strong organisational skills to manage multiple tasks and set priorities Awareness of quality standards and regulations Adaptability to handle changes and challenges in a dynamic environment Experience with (url removed) or other global communication project platforms is desirable Prior experience in related roles such as Operations Assistant or Project Coordinator is beneficial Effective time management skills to handle multiple responsibilities efficiently Familiarity with Sage 200 or relevant software is beneficial Industry knowledge, best practices, and trends in the medical sector can be advantageous If you are an experienced Operations Coordinator with a background in manufacturing and are looking for a new opportunity to further develop your career, we would love to hear from you. Apply now to join our client's committed and innovative team.
Apr 29, 2026
Seasonal
Our client, a leading entity in the manufacturing sector, is currently seeking an Operations Coordinator to join their dynamic team on a contract basis. Key Responsibilities: Overseeing and coordinating the day-to-day activities of the operations department Collaborating with other departments to resolve issues and ensure smooth operations Monitoring internal order progress and providing regular reviews with teams Coordinating with third-party manufacturers to ensure timely order delivery Serving as a liaison between service and production teams Promoting a positive work culture through effective communication and teamwork Collaborating with quality assurance teams to address quality-related issues Maintaining accurate documentation for operations and customer shipments Generating operational reports on global communication platforms Job Requirements: Strong communication skills for effective interaction with team members and other departments Excellent problem-solving abilities to identify issues and develop solutions Strong organisational skills to manage multiple tasks and set priorities Awareness of quality standards and regulations Adaptability to handle changes and challenges in a dynamic environment Experience with (url removed) or other global communication project platforms is desirable Prior experience in related roles such as Operations Assistant or Project Coordinator is beneficial Effective time management skills to handle multiple responsibilities efficiently Familiarity with Sage 200 or relevant software is beneficial Industry knowledge, best practices, and trends in the medical sector can be advantageous If you are an experienced Operations Coordinator with a background in manufacturing and are looking for a new opportunity to further develop your career, we would love to hear from you. Apply now to join our client's committed and innovative team.
An exciting opportunity has arisen, based at our Sandy site, as we are currently looking to recruit harvest workers to join our business on a full time temporary basis through the harvest time (July to September/October). The successful individual will also co-ordinate and deliver a high standard of production, quality/quantity and excellent customer service across Grain storage and handling whilst click apply for full job details
Apr 29, 2026
Seasonal
An exciting opportunity has arisen, based at our Sandy site, as we are currently looking to recruit harvest workers to join our business on a full time temporary basis through the harvest time (July to September/October). The successful individual will also co-ordinate and deliver a high standard of production, quality/quantity and excellent customer service across Grain storage and handling whilst click apply for full job details
Berry Recruitment are NOW hiring for a committed and experienced Order Fulfilment Coordinator to work for a well-known supplier of consumables based in Abingdon, Oxfordshire on a hybrid working schedule. As part of the fast moving and busy Operations Department you will have day to day responsibility for processing and managing Sales Orders to ensure accurate and on-time deliveries to our customers across the UK and EU. You will work side-by-side with the warehouse manager and warehouse team and liaise with other departments such as sales and finance, liaise directly with customers regarding shipping details and liaise with our couriers. Role: Order Fulfilment Coordinator Location: Abingdon, Oxfordshire Salary: 32,000 - 35,000 Per Annum Hours: 08:30 - 17:00 Benefits: Benefits: 25 days holiday About the role: As Order Fulfilment Coordinator your duties will be: Act as first point of contact for customer enquiries via phone and email, delivering professional and timely support. Process orders received through email, telephone, and online platforms including Amazon. Use CRM systems to log, assess and resolve customer issues and complaints in line with company procedures. Liaise closely with Sales and internal departments to coordinate order fulfilment and ensure smooth service delivery. Issue and manage credit note requests in accordance with approval processes. Maintain accurate documentation and ensure compliance with company and regulatory requirements. Support team targets and contribute to continuous improvement within the customer service function. About you: Previous knowledge and experience in a similar role Experience using Microsoft Dynamics ERP or similar, e.g. Sage, SAP, etc. Ability to work independently and in a team-oriented environment Accurate and timely data entry Enjoys working in a busy, fast-paced environment Working to strict time deadlines Strong work ethic and takes pride in doing a good job All round IT competency No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can bring value to the role, we'd love to learn more about you!" For more information and to apply, contact the Oxford branch of Berry Recruitment - (phone number removed) or click 'Apply Now' to submit your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Apr 29, 2026
Full time
Berry Recruitment are NOW hiring for a committed and experienced Order Fulfilment Coordinator to work for a well-known supplier of consumables based in Abingdon, Oxfordshire on a hybrid working schedule. As part of the fast moving and busy Operations Department you will have day to day responsibility for processing and managing Sales Orders to ensure accurate and on-time deliveries to our customers across the UK and EU. You will work side-by-side with the warehouse manager and warehouse team and liaise with other departments such as sales and finance, liaise directly with customers regarding shipping details and liaise with our couriers. Role: Order Fulfilment Coordinator Location: Abingdon, Oxfordshire Salary: 32,000 - 35,000 Per Annum Hours: 08:30 - 17:00 Benefits: Benefits: 25 days holiday About the role: As Order Fulfilment Coordinator your duties will be: Act as first point of contact for customer enquiries via phone and email, delivering professional and timely support. Process orders received through email, telephone, and online platforms including Amazon. Use CRM systems to log, assess and resolve customer issues and complaints in line with company procedures. Liaise closely with Sales and internal departments to coordinate order fulfilment and ensure smooth service delivery. Issue and manage credit note requests in accordance with approval processes. Maintain accurate documentation and ensure compliance with company and regulatory requirements. Support team targets and contribute to continuous improvement within the customer service function. About you: Previous knowledge and experience in a similar role Experience using Microsoft Dynamics ERP or similar, e.g. Sage, SAP, etc. Ability to work independently and in a team-oriented environment Accurate and timely data entry Enjoys working in a busy, fast-paced environment Working to strict time deadlines Strong work ethic and takes pride in doing a good job All round IT competency No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can bring value to the role, we'd love to learn more about you!" For more information and to apply, contact the Oxford branch of Berry Recruitment - (phone number removed) or click 'Apply Now' to submit your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Customer Experience - German speaking Permanent Full-time hours - work from home Fridays 30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent German speaker? If this sounds like you, I have the perfect opportunity for you! This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. As Customer Experience Coordinator , our client is looking for someone who has exceptional customer service and internal sales skills, due to expansion within the business. Fluent in German is essential as you will be looking after their German B2B customers. Duties and responsibilities for the Customer Experience Coordinator: Diagnosing a customer's product requirements and providing a solution. Managing the sales process from lead to customer. Providing quotes and pricing to customers. Complete all sales support administration tasks accurately and effectively including processing sales orders and quotations. Consult with customers with regards to the correct product for them. Liaise with internal warehouse, transport, and engineering teams to ensure lead times are met. Skills and experience required for the Customer Experience Coordinator: At least 2 years of experience within a customer experience, customer support or sales role. An inquisitive mind and passion for learning about technical components. Fluent in English as well as German Good organisational skills. Excellent customer care skills & telephone manner High level of concentration and excellent attention to detail. Confidence and experience to develop the role and make it your own. Good working knowledge of CRM or e-commerce platforms such as Hubspot, Zendesk, or similar. Proficient in Microsoft Office: Word, Excel. Additional details & benefits: 40 hours per week, Monday to Friday Office-based, work from home every Friday with early finish at 2.15pm Flexible working, 'Smart Time' after probation 25 days of annual leave, plus bank holidays Contributory Paycare scheme Annual salary review Impact Recruitment Services are acting as an employment agency on behalf of our client. Please note, due to the high volumes of applications we receive daily, should you not be contacted within 72 hours, your application is unsuccessful. Thank you. All responses will be managed in accordance with GDPR.
Apr 29, 2026
Full time
Customer Experience - German speaking Permanent Full-time hours - work from home Fridays 30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent German speaker? If this sounds like you, I have the perfect opportunity for you! This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. As Customer Experience Coordinator , our client is looking for someone who has exceptional customer service and internal sales skills, due to expansion within the business. Fluent in German is essential as you will be looking after their German B2B customers. Duties and responsibilities for the Customer Experience Coordinator: Diagnosing a customer's product requirements and providing a solution. Managing the sales process from lead to customer. Providing quotes and pricing to customers. Complete all sales support administration tasks accurately and effectively including processing sales orders and quotations. Consult with customers with regards to the correct product for them. Liaise with internal warehouse, transport, and engineering teams to ensure lead times are met. Skills and experience required for the Customer Experience Coordinator: At least 2 years of experience within a customer experience, customer support or sales role. An inquisitive mind and passion for learning about technical components. Fluent in English as well as German Good organisational skills. Excellent customer care skills & telephone manner High level of concentration and excellent attention to detail. Confidence and experience to develop the role and make it your own. Good working knowledge of CRM or e-commerce platforms such as Hubspot, Zendesk, or similar. Proficient in Microsoft Office: Word, Excel. Additional details & benefits: 40 hours per week, Monday to Friday Office-based, work from home every Friday with early finish at 2.15pm Flexible working, 'Smart Time' after probation 25 days of annual leave, plus bank holidays Contributory Paycare scheme Annual salary review Impact Recruitment Services are acting as an employment agency on behalf of our client. Please note, due to the high volumes of applications we receive daily, should you not be contacted within 72 hours, your application is unsuccessful. Thank you. All responses will be managed in accordance with GDPR.
Reed Specialist Recruitment
Lisburn, County Antrim
Sales and Planning Assistant Based in Lisburn, a leading supplier, are currently seeking a Sales and Planning Assistant to join their team. This is a Full-Time, Permanent position. Hours of work: Monday to Friday: 9am - 5pm (with a 30-minute lunch break). Salary: £27,000 - £30,000 Job Role: Reporting to the Sales Coordinator, you will be responsible for assisting with sales and purchasing processing functions within the organisation and to provide admin support for the field sales team. You will play a crucial role in ensuring accurate and efficient processing of purchase and sales orders, managing inventory, and coordinating with clients, suppliers, and logistics teams. Essential Criteria: Previous Administration experience. 3 A Levels or equivalent. IT proficient with the use of IT packages - familiarity with Sage 200 or equivalent is an advantage. Conversant with ISO 9001:2015. Excellent communication skills both written and verbal - with the ability to communicate with stakeholders at all levels. Ability to manage and prioritise a busy workload. Ability to work on your own initiative as well as part of a team. Main Duties and Responsibilities: Taking inbound sales calls, understanding what customers need, and creating quotations - with friendly follow-up. Preparing and sending quotes for Sales Assessors and keeping everything on track. Manage and book Sales Assessors' diaries efficiently. Manage and book overnight stays for field sales team. Make customer courtesy calls to check on outstanding quotations, confirm delivery satisfaction, and identify further business opportunities. Liaise internally with all departments to ensure customers receive a comprehensive 360 service. Provide ideas and feedback to management to improve processes and enhance customer experience. Process Sales Orders before passing them to Purchasing. Plan and route daily Sales deliveries. Liaise with customers and relevant parties regarding delays or issues, ensuring timely resolution. Debrief drivers upon their return, ensuring all paperwork is completed accurately. Ensure all planning and logistical requirements comply with company guidelines. Track and resolve all customer care issues, monitoring progress to completion. General Telephone call handling including responding to customer order enquiries, directing sales enquiries to sales team. Maintenance of Sage 200 supplier price lists and product sales prices. Assisting in maintenance of ISO quality auditing. Varied day to day administrative tasks. Treating all customers with patience, respect and be aware that many customers are disabled or have learning difficulties and require clear communications. Develop good working relationships with other staff. Contribute ideas to promote smooth operations and continuous improvement. Helping the team with anything extra the business needs as needed.
Apr 29, 2026
Full time
Sales and Planning Assistant Based in Lisburn, a leading supplier, are currently seeking a Sales and Planning Assistant to join their team. This is a Full-Time, Permanent position. Hours of work: Monday to Friday: 9am - 5pm (with a 30-minute lunch break). Salary: £27,000 - £30,000 Job Role: Reporting to the Sales Coordinator, you will be responsible for assisting with sales and purchasing processing functions within the organisation and to provide admin support for the field sales team. You will play a crucial role in ensuring accurate and efficient processing of purchase and sales orders, managing inventory, and coordinating with clients, suppliers, and logistics teams. Essential Criteria: Previous Administration experience. 3 A Levels or equivalent. IT proficient with the use of IT packages - familiarity with Sage 200 or equivalent is an advantage. Conversant with ISO 9001:2015. Excellent communication skills both written and verbal - with the ability to communicate with stakeholders at all levels. Ability to manage and prioritise a busy workload. Ability to work on your own initiative as well as part of a team. Main Duties and Responsibilities: Taking inbound sales calls, understanding what customers need, and creating quotations - with friendly follow-up. Preparing and sending quotes for Sales Assessors and keeping everything on track. Manage and book Sales Assessors' diaries efficiently. Manage and book overnight stays for field sales team. Make customer courtesy calls to check on outstanding quotations, confirm delivery satisfaction, and identify further business opportunities. Liaise internally with all departments to ensure customers receive a comprehensive 360 service. Provide ideas and feedback to management to improve processes and enhance customer experience. Process Sales Orders before passing them to Purchasing. Plan and route daily Sales deliveries. Liaise with customers and relevant parties regarding delays or issues, ensuring timely resolution. Debrief drivers upon their return, ensuring all paperwork is completed accurately. Ensure all planning and logistical requirements comply with company guidelines. Track and resolve all customer care issues, monitoring progress to completion. General Telephone call handling including responding to customer order enquiries, directing sales enquiries to sales team. Maintenance of Sage 200 supplier price lists and product sales prices. Assisting in maintenance of ISO quality auditing. Varied day to day administrative tasks. Treating all customers with patience, respect and be aware that many customers are disabled or have learning difficulties and require clear communications. Develop good working relationships with other staff. Contribute ideas to promote smooth operations and continuous improvement. Helping the team with anything extra the business needs as needed.
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Workplace Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Coordinator to join the team located in Cardiff. Role Summary: Ownership of office floors and the surrounding areas to ensure the best workplace experience is met each day Greets employees and announces clients, applicants, and visitors. Conducts guest registration through landlord software. Arranges escorts as needed. Issues visitor passes and parking Maintains neat appearance reception area, conference rooms caf and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists Regional Workspace Manager with general administrative. Handles business support including all mail services, event management, desk booking, locker management, etc. Requests building and/or equipment services as needed. Logs and tracks engineering jobs. Collaborate with IT providing first line support for users and room tech, managing escalations. Supporting and overseeing, Maintenance, Cleaning. Full JD can be provided upon application. Experience Required: A minimum of 1 - 2 years related experience (e.g. Front Desk, Hospitality, Room Management, or Customer Service roles) is preferred. Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees. Experience in facilities management and/or dealing with suppliers/contractors beneficial. Ability to solve problems and deal with a variety of options in complex situations.
Apr 29, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Workplace Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Coordinator to join the team located in Cardiff. Role Summary: Ownership of office floors and the surrounding areas to ensure the best workplace experience is met each day Greets employees and announces clients, applicants, and visitors. Conducts guest registration through landlord software. Arranges escorts as needed. Issues visitor passes and parking Maintains neat appearance reception area, conference rooms caf and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists Regional Workspace Manager with general administrative. Handles business support including all mail services, event management, desk booking, locker management, etc. Requests building and/or equipment services as needed. Logs and tracks engineering jobs. Collaborate with IT providing first line support for users and room tech, managing escalations. Supporting and overseeing, Maintenance, Cleaning. Full JD can be provided upon application. Experience Required: A minimum of 1 - 2 years related experience (e.g. Front Desk, Hospitality, Room Management, or Customer Service roles) is preferred. Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees. Experience in facilities management and/or dealing with suppliers/contractors beneficial. Ability to solve problems and deal with a variety of options in complex situations.
policyHeidelberg Materials UK (formerly Hanson UK) is one of the UK's largest suppliers of construction materials, employing over 4,000 people and operating around 300 manufacturing sites in the UK. We are committed to building a more sustainable future and recognise that a diverse workforce is vital to our growth and advancement. We aim to promote a culture that values openness, transparency and individual achievement. At the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation. Logistics Coordinator Syston up to £30,000 + depending on experience The Aggregates Logistics Coordinator is at the heart of a fast-paced, dynamic workplace. The purpose of the role is to ensure the seamless, efficient, and cost-effective transportation of aggregates (e.g., sand, gravel, crushed stone) to meet customer demands and project deadlines. This role is critical in managing the complexities of rapid changes, tight schedules, and high-volume operations. An Aggregates Logistics Coordinator working in a fast-paced, dynamic environment must possess the following key characteristics: Agility and Adaptability : Ability to adjust quickly to changing schedules, priorities, and unexpected challenges such as weather disruptions or equipment issues. Strong Multitasking Skills : Effectively managing multiple deliveries, orders, and communication channels simultaneously without compromising accuracy. Quick Decision-Making : Making informed decisions under pressure to ensure seamless operations and avoid delays. Effective Communication : Clear and concise communication with drivers, suppliers, and clients to resolve issues and coordinate last-minute changes. Problem-Solving Under Pressure : Ability to troubleshoot logistical problems (e.g., route changes, vehicle breakdowns, or material shortages) rapidly and efficiently. Proactive Planning : Anticipating potential issues and implementing contingency plans to minimize disruption. Resilience and Composure : Staying calm and focused in high-pressure situations while maintaining a positive attitude. Team Collaboration : Working seamlessly with dispatch, drivers, project managers, and site supervisors to ensure alignment and effective execution. Technological Savvy : Proficient in using logistics software, GPS systems, and other tools to track and optimize deliveries in real-time. Customer-Focused Mindset : Ensuring that client needs are met promptly, maintaining high service standards despite dynamic conditions. Core objectives Efficient Delivery Coordination : Ensuring materials are delivered on time and in the right quantities to meet customer or project requirements. Dynamic Problem-Solving : Addressing and resolving logistical issues such as delays, route changes, or equipment breakdowns in real-time. Maximising Operational Efficiency : Optimizing loads, routes, and schedules to minimize costs while maintaining service quality. Real-Time Communication : Acting as the central point of contact between drivers, suppliers, and clients to manage last-minute changes and ensure smooth operations. Maintaining Compliance : Ensuring all transport operations adhere to safety, legal, and environmental standards. Supporting Business Goals : Contributing to customer satisfaction, project success, and operational profitability by maintaining a reliable supply chain.This role is vital for ensuring that the supply chain runs smoothly despite constant changes and high demand, ultimately supporting construction and infrastructure projects. Education/Qualification Excellent knowledge of SAP, Syncrotess systems and standard office packages. Good communication and cognitive skills with the ability to negotiate at all levels. Will also ideally have experience of working within a large company environment and achieving targets.At Heidelberg Materials, we don't just offer jobs-we build careers. As a global leader in construction materials, we're committed to innovation, sustainability, and, above all, our people. Rewards & Benefits We're proud to be recognised as an Employer of Choice, with accreditations including: Armed Forces Covenant (Gold) Disability Confident 5% Club (Platinum) Mates in Mind Clear Assured STEM Ambassador MPQC Member Competitive Package: Salary, bonus incentives, generous pension, and life assurance Work-Life Balance: 27 days holiday (plus bank holidays), agile/flexible working, holiday purchase, and sabbatical options Family-Friendly Policies: Enhanced support for maternity, paternity, adoption, IVF, neonatal care, and menopause Inclusive Culture: Paid volunteering day and active employee communities (LGBTQ+, Women in STEM, Armed Forces, and more) Wellbeing & Development: Employee Assistance Programme, retail discounts, and continuous learning opportunitiesAt Heidelberg Materials UK (previously known as Hanson UK) we strive to create an inclusive and respectful workplace where every individual can bring their unique skills and background to contribute to the success of our business.At Heidelberg Materials UK (previously known as Hanson UK), we understand that a diverse workforce is key to our growth and development, and we aim to foster a culture that values openness, transparency, and individual achievement.As part of our commitment to promoting diversity, we are actively working to encourage more individuals to consider careers within the construction industry.We believe in building a workplace that is dedicated to promoting inclusivity and diversity.If you're interested in joining our team, we encourage you to apply, even if your experience or skill set doesn't perfectly align with the job description. Creating a candidate home page is optional, when asked, but you can use this to quickly see the progress of your application(s).You may still be the right fit for this or other roles within our company.Heidelberg Materials is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process. For quick access to screen reading technology compatible with this site (free step by step tutorial ). Please contact for additional information or to request accommodations.We understand that women may face unique challenges in their careers, and we are committed to providing a supportive environment to help you thrive.Our family-friendly policies, such as enhanced maternity and parental leave, neonatal care, and adoption support, will provide you with the flexibility and support you need to balance your personal and professional commitments.We also offer a range of benefits, such as access to our Employee Assistance Program, trained mental health first aiders, discounted private medical benefits and much more, to ensure your wellbeing is prioritized.
Apr 29, 2026
Full time
policyHeidelberg Materials UK (formerly Hanson UK) is one of the UK's largest suppliers of construction materials, employing over 4,000 people and operating around 300 manufacturing sites in the UK. We are committed to building a more sustainable future and recognise that a diverse workforce is vital to our growth and advancement. We aim to promote a culture that values openness, transparency and individual achievement. At the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation. Logistics Coordinator Syston up to £30,000 + depending on experience The Aggregates Logistics Coordinator is at the heart of a fast-paced, dynamic workplace. The purpose of the role is to ensure the seamless, efficient, and cost-effective transportation of aggregates (e.g., sand, gravel, crushed stone) to meet customer demands and project deadlines. This role is critical in managing the complexities of rapid changes, tight schedules, and high-volume operations. An Aggregates Logistics Coordinator working in a fast-paced, dynamic environment must possess the following key characteristics: Agility and Adaptability : Ability to adjust quickly to changing schedules, priorities, and unexpected challenges such as weather disruptions or equipment issues. Strong Multitasking Skills : Effectively managing multiple deliveries, orders, and communication channels simultaneously without compromising accuracy. Quick Decision-Making : Making informed decisions under pressure to ensure seamless operations and avoid delays. Effective Communication : Clear and concise communication with drivers, suppliers, and clients to resolve issues and coordinate last-minute changes. Problem-Solving Under Pressure : Ability to troubleshoot logistical problems (e.g., route changes, vehicle breakdowns, or material shortages) rapidly and efficiently. Proactive Planning : Anticipating potential issues and implementing contingency plans to minimize disruption. Resilience and Composure : Staying calm and focused in high-pressure situations while maintaining a positive attitude. Team Collaboration : Working seamlessly with dispatch, drivers, project managers, and site supervisors to ensure alignment and effective execution. Technological Savvy : Proficient in using logistics software, GPS systems, and other tools to track and optimize deliveries in real-time. Customer-Focused Mindset : Ensuring that client needs are met promptly, maintaining high service standards despite dynamic conditions. Core objectives Efficient Delivery Coordination : Ensuring materials are delivered on time and in the right quantities to meet customer or project requirements. Dynamic Problem-Solving : Addressing and resolving logistical issues such as delays, route changes, or equipment breakdowns in real-time. Maximising Operational Efficiency : Optimizing loads, routes, and schedules to minimize costs while maintaining service quality. Real-Time Communication : Acting as the central point of contact between drivers, suppliers, and clients to manage last-minute changes and ensure smooth operations. Maintaining Compliance : Ensuring all transport operations adhere to safety, legal, and environmental standards. Supporting Business Goals : Contributing to customer satisfaction, project success, and operational profitability by maintaining a reliable supply chain.This role is vital for ensuring that the supply chain runs smoothly despite constant changes and high demand, ultimately supporting construction and infrastructure projects. Education/Qualification Excellent knowledge of SAP, Syncrotess systems and standard office packages. Good communication and cognitive skills with the ability to negotiate at all levels. Will also ideally have experience of working within a large company environment and achieving targets.At Heidelberg Materials, we don't just offer jobs-we build careers. As a global leader in construction materials, we're committed to innovation, sustainability, and, above all, our people. Rewards & Benefits We're proud to be recognised as an Employer of Choice, with accreditations including: Armed Forces Covenant (Gold) Disability Confident 5% Club (Platinum) Mates in Mind Clear Assured STEM Ambassador MPQC Member Competitive Package: Salary, bonus incentives, generous pension, and life assurance Work-Life Balance: 27 days holiday (plus bank holidays), agile/flexible working, holiday purchase, and sabbatical options Family-Friendly Policies: Enhanced support for maternity, paternity, adoption, IVF, neonatal care, and menopause Inclusive Culture: Paid volunteering day and active employee communities (LGBTQ+, Women in STEM, Armed Forces, and more) Wellbeing & Development: Employee Assistance Programme, retail discounts, and continuous learning opportunitiesAt Heidelberg Materials UK (previously known as Hanson UK) we strive to create an inclusive and respectful workplace where every individual can bring their unique skills and background to contribute to the success of our business.At Heidelberg Materials UK (previously known as Hanson UK), we understand that a diverse workforce is key to our growth and development, and we aim to foster a culture that values openness, transparency, and individual achievement.As part of our commitment to promoting diversity, we are actively working to encourage more individuals to consider careers within the construction industry.We believe in building a workplace that is dedicated to promoting inclusivity and diversity.If you're interested in joining our team, we encourage you to apply, even if your experience or skill set doesn't perfectly align with the job description. Creating a candidate home page is optional, when asked, but you can use this to quickly see the progress of your application(s).You may still be the right fit for this or other roles within our company.Heidelberg Materials is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process. For quick access to screen reading technology compatible with this site (free step by step tutorial ). Please contact for additional information or to request accommodations.We understand that women may face unique challenges in their careers, and we are committed to providing a supportive environment to help you thrive.Our family-friendly policies, such as enhanced maternity and parental leave, neonatal care, and adoption support, will provide you with the flexibility and support you need to balance your personal and professional commitments.We also offer a range of benefits, such as access to our Employee Assistance Program, trained mental health first aiders, discounted private medical benefits and much more, to ensure your wellbeing is prioritized.
Reed Specialist Recruitment
Lisburn, County Antrim
Sales and Planning Assistant Based in Lisburn, a leading supplier, are currently seeking a Sales and Planning Assistant to join their team. This is a Full-Time, Permanent position. Hours of work: Monday to Friday: 9am - 5pm (with a 30-minute lunch break). Salary: £27,000 - £30,000. Job Role: Reporting to the Sales Coordinator, you will be responsible for assisting with sales and purchasing processing functions within the organisation and to provide admin support for the field sales team. You will play a crucial role in ensuring accurate and efficient processing of purchase and sales orders, managing inventory, and coordinating with clients, suppliers, and logistics teams. Essential Criteria: Previous Administration experience. 3 A Levels or equivalent. IT proficient with the use of IT packages - familiarity with Sage 200 or equivalent is an advantage. Conversant with ISO 9001:2015. Excellent communication skills both written and verbal - with the ability to communicate with stakeholders at all levels. Ability to manage and prioritise a busy workload. Ability to work on your own initiative as well as part of a team. Main Duties and Responsibilities: Taking inbound sales calls, understanding what customers need, and creating quotations - with friendly follow-up. Preparing and sending quotes for Sales Assessors and keeping everything on track. Manage and book Sales Assessors' diaries efficiently. Manage and book overnight stays for field sales team. Make customer courtesy calls to check on outstanding quotations, confirm delivery satisfaction, and identify further business opportunities. Liaise internally with all departments to ensure customers receive a comprehensive 360 service. Provide ideas and feedback to management to improve processes and enhance customer experience. Process Sales Orders before passing them to Purchasing. Plan and route daily Sales deliveries. Liaise with customers and relevant parties regarding delays or issues, ensuring timely resolution. Debrief drivers upon their return, ensuring all paperwork is completed accurately. Ensure all planning and logistical requirements comply with company guidelines. Track and resolve all customer care issues, monitoring progress to completion. General Telephone call handling including responding to customer order enquiries, directing sales enquiries to sales team. Maintenance of Sage 200 supplier price lists and product sales prices. Assisting in maintenance of ISO quality auditing. Varied day to day administrative tasks. Treating all customers with patience, respect and be aware that many customers are disabled or have learning difficulties and require clear communications. Develop good working relationships with other staff. Contribute ideas to promote smooth operations and continuous improvement. Helping the team with anything extra the business needs as needed.
Apr 29, 2026
Full time
Sales and Planning Assistant Based in Lisburn, a leading supplier, are currently seeking a Sales and Planning Assistant to join their team. This is a Full-Time, Permanent position. Hours of work: Monday to Friday: 9am - 5pm (with a 30-minute lunch break). Salary: £27,000 - £30,000. Job Role: Reporting to the Sales Coordinator, you will be responsible for assisting with sales and purchasing processing functions within the organisation and to provide admin support for the field sales team. You will play a crucial role in ensuring accurate and efficient processing of purchase and sales orders, managing inventory, and coordinating with clients, suppliers, and logistics teams. Essential Criteria: Previous Administration experience. 3 A Levels or equivalent. IT proficient with the use of IT packages - familiarity with Sage 200 or equivalent is an advantage. Conversant with ISO 9001:2015. Excellent communication skills both written and verbal - with the ability to communicate with stakeholders at all levels. Ability to manage and prioritise a busy workload. Ability to work on your own initiative as well as part of a team. Main Duties and Responsibilities: Taking inbound sales calls, understanding what customers need, and creating quotations - with friendly follow-up. Preparing and sending quotes for Sales Assessors and keeping everything on track. Manage and book Sales Assessors' diaries efficiently. Manage and book overnight stays for field sales team. Make customer courtesy calls to check on outstanding quotations, confirm delivery satisfaction, and identify further business opportunities. Liaise internally with all departments to ensure customers receive a comprehensive 360 service. Provide ideas and feedback to management to improve processes and enhance customer experience. Process Sales Orders before passing them to Purchasing. Plan and route daily Sales deliveries. Liaise with customers and relevant parties regarding delays or issues, ensuring timely resolution. Debrief drivers upon their return, ensuring all paperwork is completed accurately. Ensure all planning and logistical requirements comply with company guidelines. Track and resolve all customer care issues, monitoring progress to completion. General Telephone call handling including responding to customer order enquiries, directing sales enquiries to sales team. Maintenance of Sage 200 supplier price lists and product sales prices. Assisting in maintenance of ISO quality auditing. Varied day to day administrative tasks. Treating all customers with patience, respect and be aware that many customers are disabled or have learning difficulties and require clear communications. Develop good working relationships with other staff. Contribute ideas to promote smooth operations and continuous improvement. Helping the team with anything extra the business needs as needed.
