Are you an organised, proactive professional with a passion for delivering excellent customer service and high-quality housing services? I am looking for a Repairs Coordinator to join our small, ambitious team and play a key role in maintaining safe, well-managed homes and thriving communities. About the Role Reporting to the Head of Operations, you will be at the heart of our repairs service, acting as the first point of contact for residents and ensuring that repairs are delivered efficiently, on time, and to a high standard. You will coordinate day-to-day repairs, manage contractor relationships, support compliance activities, and contribute to delivering a seamless and responsive service for residents. Key Responsibilities Act as a front-facing contact for residents, delivering excellent customer service across a range of housing queries Coordinate and manage responsive repairs, ensuring works are completed on time, within budget, and to a high standard Allocate work orders to contractors, monitor progress, and ensure KPIs are met Build and manage strong contractor relationships to ensure value for money and high-quality service delivery Support the turnaround of void properties to ensure homes are relet quickly and to a high standard Maintain accurate repairs data and process invoices efficiently Support health & safety compliance by coordinating access and maintaining up-to-date records Work collaboratively to manage complaints, minimise disrepair cases, and improve resident satisfaction About You I am looking for someone who is: Experienced in a housing or related environment, particularly in responsive repairs Highly organised, with strong time management and the ability to prioritise effectively A confident communicator with a strong customer-focused approach Proactive in identifying and resolving issues before they escalate Comfortable working independently and as part of a team Detail-oriented, with a strong focus on data accuracy and process improvement Adaptable, with a flexible and hands-on approach Skills & Experience Experience in a social housing or property-related role Knowledge of reactive repairs and contractor management Strong IT skills (Microsoft 365; housing systems experience desirable) Ability to manage multiple tasks in a fast-paced environment Qualifications Level 4 qualification in Housing or Housing Maintenance (or willingness to work towards this within 12 months) What They Offer Agile working with a minimum of three days on-site 25 days annual leave rising to 30 days, plus bank holidays Additional Health & Wellbeing days and volunteering leave Pension scheme (with enhanced employer contributions post-probation) Health plan Ongoing professional development and support for qualifications Why Join Them? You'll be part of a close-knit, forward-thinking organisation where your contribution truly matters. This is an opportunity to shape services, improve processes, and make a real difference to residents' lives.
May 05, 2026
Full time
Are you an organised, proactive professional with a passion for delivering excellent customer service and high-quality housing services? I am looking for a Repairs Coordinator to join our small, ambitious team and play a key role in maintaining safe, well-managed homes and thriving communities. About the Role Reporting to the Head of Operations, you will be at the heart of our repairs service, acting as the first point of contact for residents and ensuring that repairs are delivered efficiently, on time, and to a high standard. You will coordinate day-to-day repairs, manage contractor relationships, support compliance activities, and contribute to delivering a seamless and responsive service for residents. Key Responsibilities Act as a front-facing contact for residents, delivering excellent customer service across a range of housing queries Coordinate and manage responsive repairs, ensuring works are completed on time, within budget, and to a high standard Allocate work orders to contractors, monitor progress, and ensure KPIs are met Build and manage strong contractor relationships to ensure value for money and high-quality service delivery Support the turnaround of void properties to ensure homes are relet quickly and to a high standard Maintain accurate repairs data and process invoices efficiently Support health & safety compliance by coordinating access and maintaining up-to-date records Work collaboratively to manage complaints, minimise disrepair cases, and improve resident satisfaction About You I am looking for someone who is: Experienced in a housing or related environment, particularly in responsive repairs Highly organised, with strong time management and the ability to prioritise effectively A confident communicator with a strong customer-focused approach Proactive in identifying and resolving issues before they escalate Comfortable working independently and as part of a team Detail-oriented, with a strong focus on data accuracy and process improvement Adaptable, with a flexible and hands-on approach Skills & Experience Experience in a social housing or property-related role Knowledge of reactive repairs and contractor management Strong IT skills (Microsoft 365; housing systems experience desirable) Ability to manage multiple tasks in a fast-paced environment Qualifications Level 4 qualification in Housing or Housing Maintenance (or willingness to work towards this within 12 months) What They Offer Agile working with a minimum of three days on-site 25 days annual leave rising to 30 days, plus bank holidays Additional Health & Wellbeing days and volunteering leave Pension scheme (with enhanced employer contributions post-probation) Health plan Ongoing professional development and support for qualifications Why Join Them? You'll be part of a close-knit, forward-thinking organisation where your contribution truly matters. This is an opportunity to shape services, improve processes, and make a real difference to residents' lives.
Ready to find the right role for you? Salary: Up to 100,000 plus Veolia benefits (car/car allowance, pension) Hours: 40 hours per week, Monday to Friday with hybrid working Location: Bolton, with travel around the local area When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. Whether you're looking to overhaul the industry, or just do a good day's work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. As a Senior Contract Manager, you will oversee decommissioning projects from start to finish across all business sectors, ensuring delivery on time and within budget, whilst acting as the internal expert for clients, stakeholders, and the HSE, and supporting the sales team with technical input on tender responses. What we can offer you: 25 days annual leave plus bank holidays Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Manage multiple decommissioning projects end-to-end, overseeing budgets, programmes, and quality, whilst producing all required project documentation and ensuring contractual cover is in place for any changes. Develop and implement all SHEQ requirements, maintain the risk register, and ensure all site personnel and subcontractors are trained and compliant with statutory and contractual obligations. Act as the key point of contact for clients, engineers, local authorities, and the HSE, providing regular progress reports and managing community relations. Support external accreditation audits (ISO9001, 14001, 45001, NFDC etc.), maintain integrated management systems, and provide expert advice on decommissioning techniques and best practice. Build and maintain strong customer relationships, drive innovation and efficiencies, and manage operations to deliver profitable, high-quality service in line with Veolia's minimum requirements. What we're looking for: Strong leadership and people management skills. Excellent communication, negotiation, and influencing skills Proven experience in the decommissioning or demolition industry. Relevant qualifications including CCDO Black Card Level 6 or above, Asbestos Management, and CDM Temporary Works Coordinator. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
May 05, 2026
Full time
Ready to find the right role for you? Salary: Up to 100,000 plus Veolia benefits (car/car allowance, pension) Hours: 40 hours per week, Monday to Friday with hybrid working Location: Bolton, with travel around the local area When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. Whether you're looking to overhaul the industry, or just do a good day's work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. As a Senior Contract Manager, you will oversee decommissioning projects from start to finish across all business sectors, ensuring delivery on time and within budget, whilst acting as the internal expert for clients, stakeholders, and the HSE, and supporting the sales team with technical input on tender responses. What we can offer you: 25 days annual leave plus bank holidays Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Manage multiple decommissioning projects end-to-end, overseeing budgets, programmes, and quality, whilst producing all required project documentation and ensuring contractual cover is in place for any changes. Develop and implement all SHEQ requirements, maintain the risk register, and ensure all site personnel and subcontractors are trained and compliant with statutory and contractual obligations. Act as the key point of contact for clients, engineers, local authorities, and the HSE, providing regular progress reports and managing community relations. Support external accreditation audits (ISO9001, 14001, 45001, NFDC etc.), maintain integrated management systems, and provide expert advice on decommissioning techniques and best practice. Build and maintain strong customer relationships, drive innovation and efficiencies, and manage operations to deliver profitable, high-quality service in line with Veolia's minimum requirements. What we're looking for: Strong leadership and people management skills. Excellent communication, negotiation, and influencing skills Proven experience in the decommissioning or demolition industry. Relevant qualifications including CCDO Black Card Level 6 or above, Asbestos Management, and CDM Temporary Works Coordinator. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Welsh Language Coordinator We have an exciting opportunity for a Welsh language Coordinator to support early years, childcare and play work practitioners with Welsh language skills. Position: Welsh Language Coordinator Location: Home Based, Travel will be required to undertake this role. Hours: Part-time, 22.5 hours per week Salary: £27,500 - £29,000 pro rata (dependent upon experience) Contract: Fixed term until 31st March 2027, extension possible subject to funding Benefits: Include pro rata of 26 days paid holiday (rising to 30 days with service increments) plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Online Discount Scheme, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working patterns The Role As Welsh Language Coordinator you will support early years, childcare and play work practitioners with Welsh language skills. Targets are agreed annually between the Welsh Government and charity partners. You will co-ordinate the charity s Welsh language project, encourage Members to embark onto the online self-learning course, and provide ongoing support to practitioners on increasing their use of the Welsh language. Main duties include supporting the wider organisation and our UK and international customers through: To establish and manage robust procedures and systems to support the co- ordination, delivery and monitoring of the Welsh Language project Identify settings and recruitment of practitioners for the delivery of training courses Promote the development of Welsh language skills by providing information on the online self-learning course, encouraging practitioners to sign up for the training Provide support to practitioners to ensure learning from the training is implemented in the workplace Development of resources to ensure training influences practice Delivery of live interaction sessions with practitioners and other partners Collection of data, monitoring and tracking the progress of participants Provide regular written reports identifying progress against targets Systematically gather and record sector intelligence and research Carry out visits within member settings in North Wales to identify settings which may want to transition to Bilingual or Welsh medium status. About You To be successful in the role you will need the following skills and experience: Effective communication skills - fluent in both English and Welsh Knowledge of the benefits and value of the Welsh language in the early years sector Experience of using a range of IT applications including Microsoft Office/ Excel Excellent administrative skills with attention to detail Able to build relationships easily and communicate at all levels, including the ability to use language and other communication skills that very young children can understand and relate to Enthusiasm for quality early years, childcare and play work opportunities Ability to meet deadlines and prioritise a busy workload An enthusiastic, self motivated, organised, team worker and networker Ability to work independently and use their own initiative Ability to organise and prioritise work with a minimum of supervision In order to fulfil this role you must have the use of your own transport and the ability to travel as needed. To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role. About the Organisation The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish. The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society. You may have experience in areas such as Welsh Language Support Officer, Welsh Speaking Project Manager, Welsh Speaking LSA, Welsh Speaking Teaching Assistant, Welsh Translator, Teacher of Welsh, etc.
May 05, 2026
Contractor
Welsh Language Coordinator We have an exciting opportunity for a Welsh language Coordinator to support early years, childcare and play work practitioners with Welsh language skills. Position: Welsh Language Coordinator Location: Home Based, Travel will be required to undertake this role. Hours: Part-time, 22.5 hours per week Salary: £27,500 - £29,000 pro rata (dependent upon experience) Contract: Fixed term until 31st March 2027, extension possible subject to funding Benefits: Include pro rata of 26 days paid holiday (rising to 30 days with service increments) plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Online Discount Scheme, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working patterns The Role As Welsh Language Coordinator you will support early years, childcare and play work practitioners with Welsh language skills. Targets are agreed annually between the Welsh Government and charity partners. You will co-ordinate the charity s Welsh language project, encourage Members to embark onto the online self-learning course, and provide ongoing support to practitioners on increasing their use of the Welsh language. Main duties include supporting the wider organisation and our UK and international customers through: To establish and manage robust procedures and systems to support the co- ordination, delivery and monitoring of the Welsh Language project Identify settings and recruitment of practitioners for the delivery of training courses Promote the development of Welsh language skills by providing information on the online self-learning course, encouraging practitioners to sign up for the training Provide support to practitioners to ensure learning from the training is implemented in the workplace Development of resources to ensure training influences practice Delivery of live interaction sessions with practitioners and other partners Collection of data, monitoring and tracking the progress of participants Provide regular written reports identifying progress against targets Systematically gather and record sector intelligence and research Carry out visits within member settings in North Wales to identify settings which may want to transition to Bilingual or Welsh medium status. About You To be successful in the role you will need the following skills and experience: Effective communication skills - fluent in both English and Welsh Knowledge of the benefits and value of the Welsh language in the early years sector Experience of using a range of IT applications including Microsoft Office/ Excel Excellent administrative skills with attention to detail Able to build relationships easily and communicate at all levels, including the ability to use language and other communication skills that very young children can understand and relate to Enthusiasm for quality early years, childcare and play work opportunities Ability to meet deadlines and prioritise a busy workload An enthusiastic, self motivated, organised, team worker and networker Ability to work independently and use their own initiative Ability to organise and prioritise work with a minimum of supervision In order to fulfil this role you must have the use of your own transport and the ability to travel as needed. To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role. About the Organisation The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish. The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society. You may have experience in areas such as Welsh Language Support Officer, Welsh Speaking Project Manager, Welsh Speaking LSA, Welsh Speaking Teaching Assistant, Welsh Translator, Teacher of Welsh, etc.
Our client is a maintenance and repair business operating in Alfreton and due to expansion they're looking for an Internal Sales Coordinator to join their team. This role focuses on managing customer enquiries, coordinating quotations and maintaining strong relationships with existing customers. The successful candidate will play a key part in improving quotation conversion rates, enhancing customer retention and supporting the effective utilisation of operational teams. Key Responsibilities: Act as the first point of contact for enquiries from clients Prepare and issue quotations in line with agreed pricing structures Proactively follow up on quotations to maximise conversion rates Maintain accurate and up-to-date records of enquiries, quotations and orders Ensure a high standard of end-to-end customer service throughout the quotation process Maintain regular and consistent communication with existing customers Encourage repeat business through strong relationship management Identify opportunities for additional works within existing accounts Generate new business leads to expand the customer base Conduct cold outreach to explore new markets and sectors Book appointments for external sales personnel Maintain accurate customer and quotation data within CRM systems Provide clear visibility of Day Services activity and future workload Support improved forecasting and efficient utilisation of technician teams Liaise closely with commercial and operations teams to ensure accurate information flow To be considered for this role, our client is looking for someone with the following skills and experience. Previous experience in an internal sales, account management or sales support Strong communication and organisational skills A proactive approach to customer development Commercial awareness with a customer-focused approach Experience using CRM or ERP systems is desirable What s on Offer: A basic salary of £35,000 + performance related bonus Company pension scheme Onsite parking Opportunities to develop
May 05, 2026
Full time
Our client is a maintenance and repair business operating in Alfreton and due to expansion they're looking for an Internal Sales Coordinator to join their team. This role focuses on managing customer enquiries, coordinating quotations and maintaining strong relationships with existing customers. The successful candidate will play a key part in improving quotation conversion rates, enhancing customer retention and supporting the effective utilisation of operational teams. Key Responsibilities: Act as the first point of contact for enquiries from clients Prepare and issue quotations in line with agreed pricing structures Proactively follow up on quotations to maximise conversion rates Maintain accurate and up-to-date records of enquiries, quotations and orders Ensure a high standard of end-to-end customer service throughout the quotation process Maintain regular and consistent communication with existing customers Encourage repeat business through strong relationship management Identify opportunities for additional works within existing accounts Generate new business leads to expand the customer base Conduct cold outreach to explore new markets and sectors Book appointments for external sales personnel Maintain accurate customer and quotation data within CRM systems Provide clear visibility of Day Services activity and future workload Support improved forecasting and efficient utilisation of technician teams Liaise closely with commercial and operations teams to ensure accurate information flow To be considered for this role, our client is looking for someone with the following skills and experience. Previous experience in an internal sales, account management or sales support Strong communication and organisational skills A proactive approach to customer development Commercial awareness with a customer-focused approach Experience using CRM or ERP systems is desirable What s on Offer: A basic salary of £35,000 + performance related bonus Company pension scheme Onsite parking Opportunities to develop
W Talent is delighted to be partnering with a leading manufacturer of homecare and cleaning products based in Redditch. The company is known for its innovative, high-quality products supplied across UK retail and international markets. The business is now seeking an experienced Freight & Logistics Coordinator to support operations at their Redditch manufacturing facility. This is a key role within the Supply Chain and Logistics team, responsible for coordinating the movement of goods, ensuring efficient distribution, and supporting the smooth flow of materials and finished products across the supply chain. The Role: The successful candidate will play an important part in managing freight and logistics activities, ensuring that shipments are planned, coordinated, and delivered efficiently while maintaining strong relationships with carriers, suppliers, and internal teams. Working closely with Production, Planning, Customer Service, and Warehouse teams, the Freight & Logistics Coordinator will help ensure on-time deliveries, manage transport documentation, and support continuous improvement within the logistics operation. Key Responsibilities: Coordinate domestic and international shipments, ensuring goods are dispatched and delivered on time. Liaise with freight forwarders, transport providers, and courier services to arrange cost-effective and efficient shipments. Prepare and manage shipping documentation including delivery notes, commercial invoices, customs documentation, and export paperwork. Track shipments and proactively manage delays or issues to minimise disruption to customers and internal operations. Ensure compliance with transport regulations, customs requirements, and company procedures. Maintain accurate logistics records within internal systems and ensure all shipment data is correctly recorded. Monitor freight costs and support initiatives to optimise transport efficiency and reduce logistics spend. Support inventory movement and stock transfers between internal and external locations where required. Book international container collections in line with required transit times and customer commitments. Verify freight invoices against agreed rates and challenge discrepancies. Support carrier benchmarking and selection based on cost and service performance. Act as first point of contact with the 3PL warehouse for shipment queries and documentation. Liaise with UK Head Office, Procurement, Finance, Planning, and global parent teams. Key Requirements: Proven experience in a logistics, freight coordination, or supply chain role within a manufacturing or distribution environment. Strong understanding of domestic and international shipping processes. Experience preparing shipping documentation and coordinating with freight forwarders and carriers. Familiarity with customs procedures and export documentation is advantageous Good organisational skills with the ability to manage multiple shipments and deadlines. Strong problem-solving skills and ability to respond quickly to logistical challenges. Good communication skills and ability to collaborate with cross-functional teams. Experience using logistics, ERP, or transport management systems Proactive, reliable, and demonstrates a strong "can-do" attitude. Salary & Benefits: A competitive salary of 36,000- 38,000 plus a benefits package is on offer. The role is based in Redditch and offers the opportunity to join a growing and innovative manufacturing business, where you can play an important role in supporting an efficient and responsive supply chain operation.
May 05, 2026
Full time
W Talent is delighted to be partnering with a leading manufacturer of homecare and cleaning products based in Redditch. The company is known for its innovative, high-quality products supplied across UK retail and international markets. The business is now seeking an experienced Freight & Logistics Coordinator to support operations at their Redditch manufacturing facility. This is a key role within the Supply Chain and Logistics team, responsible for coordinating the movement of goods, ensuring efficient distribution, and supporting the smooth flow of materials and finished products across the supply chain. The Role: The successful candidate will play an important part in managing freight and logistics activities, ensuring that shipments are planned, coordinated, and delivered efficiently while maintaining strong relationships with carriers, suppliers, and internal teams. Working closely with Production, Planning, Customer Service, and Warehouse teams, the Freight & Logistics Coordinator will help ensure on-time deliveries, manage transport documentation, and support continuous improvement within the logistics operation. Key Responsibilities: Coordinate domestic and international shipments, ensuring goods are dispatched and delivered on time. Liaise with freight forwarders, transport providers, and courier services to arrange cost-effective and efficient shipments. Prepare and manage shipping documentation including delivery notes, commercial invoices, customs documentation, and export paperwork. Track shipments and proactively manage delays or issues to minimise disruption to customers and internal operations. Ensure compliance with transport regulations, customs requirements, and company procedures. Maintain accurate logistics records within internal systems and ensure all shipment data is correctly recorded. Monitor freight costs and support initiatives to optimise transport efficiency and reduce logistics spend. Support inventory movement and stock transfers between internal and external locations where required. Book international container collections in line with required transit times and customer commitments. Verify freight invoices against agreed rates and challenge discrepancies. Support carrier benchmarking and selection based on cost and service performance. Act as first point of contact with the 3PL warehouse for shipment queries and documentation. Liaise with UK Head Office, Procurement, Finance, Planning, and global parent teams. Key Requirements: Proven experience in a logistics, freight coordination, or supply chain role within a manufacturing or distribution environment. Strong understanding of domestic and international shipping processes. Experience preparing shipping documentation and coordinating with freight forwarders and carriers. Familiarity with customs procedures and export documentation is advantageous Good organisational skills with the ability to manage multiple shipments and deadlines. Strong problem-solving skills and ability to respond quickly to logistical challenges. Good communication skills and ability to collaborate with cross-functional teams. Experience using logistics, ERP, or transport management systems Proactive, reliable, and demonstrates a strong "can-do" attitude. Salary & Benefits: A competitive salary of 36,000- 38,000 plus a benefits package is on offer. The role is based in Redditch and offers the opportunity to join a growing and innovative manufacturing business, where you can play an important role in supporting an efficient and responsive supply chain operation.
Job Advertisement: Marketing & Social Media Coordinator Advertised by OA West End Location: Hybrid Contract Type: Permanent Salary: 28,000 - 32,000 per annum Working Pattern: Full Time Driving Required: Yes Who We Are: We are a dynamic design and build organization specializing in kitchen fitting and internal renovations. As we continue to grow, we're on the lookout for a passionate and skilled Marketing & Social Media Coordinator to join our vibrant team! If you have a flair for creativity and a knack for communication, we want to hear from you! About the Role: In this exciting position, you will: Create engaging content for our social media platforms (website, Instagram, Facebook, LinkedIn) Prepare and distribute marketing communications, including newsletters and email campaigns Coordinate multiple marketing projects, ensuring deadlines are met and tasks prioritized effectively Brainstorm and develop innovative marketing campaigns Create reports analysing marketing campaign engagement Organize travel to client homes to capture compelling content Maintain exceptional customer service and follow up on inquiries promptly Promote additional products and services to enhance customer satisfaction About You: We're looking for someone who embodies: Reliability & Discretion: Handle sensitive information with care Self-Starter Attitude: Take the initiative and be proactive Problem-Solving Skills: Approach challenges with a positive mindset Interpersonal Skills: Build relationships with clients and team members Creativity & Attention to Detail: Bring fresh ideas to the table Essential Requirements: Driving license and access to a vehicle (preferred but not essential) Strong organizational skills with the ability to manage multiple projects Proficiency in Microsoft Office Suite Excellent written and verbal communication skills Social media management experience Knowledge of graphic design principles (Adobe Creative Suite experience is a plus) Benefits: Join us, and you'll enjoy: Flexible hybrid working arrangements Petrol allowance for travel to client sites Performance bonuses and yearly incentives Schedule: Availability to work weekends when necessary (notice will be provided) Why Join Us? Be part of a thriving company where you can grow your career and make an impact. We value creativity, initiative, and hard work. If you're ready to help shape the future of our marketing efforts, apply now! Ready to make your mark? Send us your CV and a cover letter today! We can't wait to meet you! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 05, 2026
Full time
Job Advertisement: Marketing & Social Media Coordinator Advertised by OA West End Location: Hybrid Contract Type: Permanent Salary: 28,000 - 32,000 per annum Working Pattern: Full Time Driving Required: Yes Who We Are: We are a dynamic design and build organization specializing in kitchen fitting and internal renovations. As we continue to grow, we're on the lookout for a passionate and skilled Marketing & Social Media Coordinator to join our vibrant team! If you have a flair for creativity and a knack for communication, we want to hear from you! About the Role: In this exciting position, you will: Create engaging content for our social media platforms (website, Instagram, Facebook, LinkedIn) Prepare and distribute marketing communications, including newsletters and email campaigns Coordinate multiple marketing projects, ensuring deadlines are met and tasks prioritized effectively Brainstorm and develop innovative marketing campaigns Create reports analysing marketing campaign engagement Organize travel to client homes to capture compelling content Maintain exceptional customer service and follow up on inquiries promptly Promote additional products and services to enhance customer satisfaction About You: We're looking for someone who embodies: Reliability & Discretion: Handle sensitive information with care Self-Starter Attitude: Take the initiative and be proactive Problem-Solving Skills: Approach challenges with a positive mindset Interpersonal Skills: Build relationships with clients and team members Creativity & Attention to Detail: Bring fresh ideas to the table Essential Requirements: Driving license and access to a vehicle (preferred but not essential) Strong organizational skills with the ability to manage multiple projects Proficiency in Microsoft Office Suite Excellent written and verbal communication skills Social media management experience Knowledge of graphic design principles (Adobe Creative Suite experience is a plus) Benefits: Join us, and you'll enjoy: Flexible hybrid working arrangements Petrol allowance for travel to client sites Performance bonuses and yearly incentives Schedule: Availability to work weekends when necessary (notice will be provided) Why Join Us? Be part of a thriving company where you can grow your career and make an impact. We value creativity, initiative, and hard work. If you're ready to help shape the future of our marketing efforts, apply now! Ready to make your mark? Send us your CV and a cover letter today! We can't wait to meet you! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Go back Blackpool Teaching Hospitals NHS Foundation Trust Complaints Coordinator The closing date is 28 April 2026 To work under the direction of the Patient Relations Manager, having responsibility for resolving formal complaints, informal concerns and general enquiries in a timely and efficient way in order achieve the best possible outcome for patients, their relatives, carers or representatives, with the clinical services concerned. This includes liaising with front line staff to receive, manage and respond to patient feedback in line with Trust policy and procedures, NHS Complaints Regulations and recognised best practice. To provide an effective Patient Relations Service by ensuring patients, service users, carers and the public have access to and receive timely and high quality information, advice and signposting about the Trust and related health and social care services. To also assist the Patient Relations Manager in the effective administration of formal complaints, ensuring all complaints are investigated with appropriate thoroughness and impartiality and that all complainants receive a full, high quality and timely response that delivers the best outcome for the complainant and for the clinical or corporate service involved. Main duties of the job Receive, listen to and analyse concerns and complaints raised by patients, relatives, carers and staff, assessing individual situations and determining whether issues can be resolved immediately or require formal investigation. Act as a primary point of contact for complainants, communicating clearly and compassionately by telephone, email, written correspondence or face to face, and explaining the complaints process and agreed next steps. Provide non clinical advice and guidance to patients and their representatives and escalation concerns appropriately where patient safety, safeguarding or significant risk is identified. Liaise with clinical and non clinical staff across wards, departments and Trust sites to support timely local resolution of informal concerns and complaints. Ensure all formal complaints are managed in accordance with the Trust's Complaints Management Procedure, NHS Complaints Regulations and Model Complaints Standards. Ensure formal complaints are acknowledged within agreed timescales and maintain regular contact with complainants throughout the investigation process. Coordinate complaint investigations, including requesting statements, records and information, and monitoring progress to ensure deadlines are met. About us You will respond promptly to concerns and complaints, seeking early and effective resolution wherever possible. You will ensure that learning from complaints is identified, recorded on the Ulysses Safeguard System, and shared with clinical teams to support continuous improvement in patient care. Job responsibilities Manage and respond to formal complaints and complex concerns in line with the NHS Complaints Regulations, Trust policy, and agreed timescales. Act as a key point of contact for complainants, providing clear, compassionate and professional communication throughout the complaints process. Analyse complaint issues to identify themes, learning and service improvement opportunities, ensuring outcomes are clearly evidenced. Record complaints, actions and learning accurately on the Ulysses Safeguard System and maintain comprehensive case records. Support early and local resolution of complaints where appropriate, balancing resolution with governance and risk considerations. Work collaboratively with clinical teams, managers and external bodies where required, including MPs and the Parliamentary Health Service Ombudsman. Contribute to organisational learning by sharing complaint themes and supporting service improvements to enhance patient experience. Support junior staff and contribute to team learning, quality improvement and service development activities. Person Specification Essential & Desirable Educated to GCSE Level C and above Relevant customer service experience with demonstrable knowledge of handling enquiries or concerns Car owner/driver Experience Previous experience in an advocacy or mediation role, supporting individuals through dispute resolution or complex concerns Experience Investigative and analytical skills, including the ability to identify key facts from large volumes of information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Blackpool Teaching Hospitals NHS Foundation Trust
May 05, 2026
Full time
Go back Blackpool Teaching Hospitals NHS Foundation Trust Complaints Coordinator The closing date is 28 April 2026 To work under the direction of the Patient Relations Manager, having responsibility for resolving formal complaints, informal concerns and general enquiries in a timely and efficient way in order achieve the best possible outcome for patients, their relatives, carers or representatives, with the clinical services concerned. This includes liaising with front line staff to receive, manage and respond to patient feedback in line with Trust policy and procedures, NHS Complaints Regulations and recognised best practice. To provide an effective Patient Relations Service by ensuring patients, service users, carers and the public have access to and receive timely and high quality information, advice and signposting about the Trust and related health and social care services. To also assist the Patient Relations Manager in the effective administration of formal complaints, ensuring all complaints are investigated with appropriate thoroughness and impartiality and that all complainants receive a full, high quality and timely response that delivers the best outcome for the complainant and for the clinical or corporate service involved. Main duties of the job Receive, listen to and analyse concerns and complaints raised by patients, relatives, carers and staff, assessing individual situations and determining whether issues can be resolved immediately or require formal investigation. Act as a primary point of contact for complainants, communicating clearly and compassionately by telephone, email, written correspondence or face to face, and explaining the complaints process and agreed next steps. Provide non clinical advice and guidance to patients and their representatives and escalation concerns appropriately where patient safety, safeguarding or significant risk is identified. Liaise with clinical and non clinical staff across wards, departments and Trust sites to support timely local resolution of informal concerns and complaints. Ensure all formal complaints are managed in accordance with the Trust's Complaints Management Procedure, NHS Complaints Regulations and Model Complaints Standards. Ensure formal complaints are acknowledged within agreed timescales and maintain regular contact with complainants throughout the investigation process. Coordinate complaint investigations, including requesting statements, records and information, and monitoring progress to ensure deadlines are met. About us You will respond promptly to concerns and complaints, seeking early and effective resolution wherever possible. You will ensure that learning from complaints is identified, recorded on the Ulysses Safeguard System, and shared with clinical teams to support continuous improvement in patient care. Job responsibilities Manage and respond to formal complaints and complex concerns in line with the NHS Complaints Regulations, Trust policy, and agreed timescales. Act as a key point of contact for complainants, providing clear, compassionate and professional communication throughout the complaints process. Analyse complaint issues to identify themes, learning and service improvement opportunities, ensuring outcomes are clearly evidenced. Record complaints, actions and learning accurately on the Ulysses Safeguard System and maintain comprehensive case records. Support early and local resolution of complaints where appropriate, balancing resolution with governance and risk considerations. Work collaboratively with clinical teams, managers and external bodies where required, including MPs and the Parliamentary Health Service Ombudsman. Contribute to organisational learning by sharing complaint themes and supporting service improvements to enhance patient experience. Support junior staff and contribute to team learning, quality improvement and service development activities. Person Specification Essential & Desirable Educated to GCSE Level C and above Relevant customer service experience with demonstrable knowledge of handling enquiries or concerns Car owner/driver Experience Previous experience in an advocacy or mediation role, supporting individuals through dispute resolution or complex concerns Experience Investigative and analytical skills, including the ability to identify key facts from large volumes of information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Blackpool Teaching Hospitals NHS Foundation Trust
Job Title: Operations Manager - Training & Client Delivery Location: Winnersh Salary: 43,000 - 46,000 per annum, depending on experience Job Type: Full-time, Permanent About us: Media First was formed 40 years ago. Initially, we specialised in media training before evolving to help our clients with their wider communications, management and leadership challenges. Our company is growing. We currently work with 40 of the FTSE 100 and have just moved into state-of-the-art TV and radio studios in Winnersh. The Role: This is a rare opportunity to take ownership of how our training is delivered-ensuring every course, client interaction, and studio session runs seamlessly. We're looking for an experienced Operations Manager to lead our small but busy operations team and oversee the day-to-day delivery of our training programmes. You'll play a central role in the business, supporting account managers, trainers, and clients while making sure everything runs smoothly behind the scenes. You'll also be a key presence in our training studios-helping to create a professional, organised, and high-quality experience for clients on the day. This is a hands-on position at the heart of the business. You'll take responsibility for planning, coordinating, and delivering multiple training projects-ensuring nothing is missed and everything runs to schedule. You'll be someone who cares about the detail and takes pride in delivering an exceptional experience for every client. Key responsibilities include: Coordinating and scheduling multiple training projects without clashes Managing studio bookings, trainers, and client logistics Overseeing client communications, contracts, and delivery timelines Supporting account managers to ensure a seamless, high-quality client experience Acting as the main point of contact during training days in our studios Managing and supporting a small operations team Using Office 365 tools (Teams, SharePoint, Outlook) to manage workflows and keep teams aligned Identifying opportunities to improve processes and ways of working About you: You'll need to be confident managing priorities, making decisions, and staying calm under pressure. This is a role for someone who enjoys responsibility and takes pride in delivering consistently high standards. You're organised, approachable, and enjoy making things run smoothly. You're comfortable leading others, solving problems, and building strong relationships across a business. You also understand the importance of delivering exceptional customer service and creating a positive, professional experience for clients at every touchpoint. You'll be confident using technology in your day-to-day work and comfortable navigating Office 365 tools to keep everything running smoothly. We're looking for someone with: Experience in operations, project coordination, or service delivery Experience managing or supporting a small team Strong organisational and scheduling skills The ability to manage multiple priorities and deadlines Excellent communication and stakeholder management skills A proactive, solutions-focused approach to problem solving High attention to detail and a commitment to quality Strong IT confidence, including regular use of Office 365 tools (Teams, SharePoint, Outlook) Desirable (but not essential): Experience working in training, events, or similar delivery-focused environments Experience using CRM systems such as Microsoft Dynamics or HubSpot What We Offer: Competitive salary ( 43,000 - 46,000 depending on experience) Pension scheme 23 days' annual leave, rising to 25 Opportunity to work with high-profile, global brands A fast-paced, varied role in a growing business A supportive, friendly team environment Hybrid working (up to two days from home after probation) As the business grows, this role will play an important part in shaping how our operations function develops-giving you the opportunity to influence processes and make a real impact. To apply for the role please click APPLY to submit your CV and Covering Letter. Candidates with experience of; Operations Manager, Office Manager, Business Support Manager, Operations Project Coordinator, Operations Coordinator, Executive Assistant, or Team Leader may also be considered for this role.
May 05, 2026
Full time
Job Title: Operations Manager - Training & Client Delivery Location: Winnersh Salary: 43,000 - 46,000 per annum, depending on experience Job Type: Full-time, Permanent About us: Media First was formed 40 years ago. Initially, we specialised in media training before evolving to help our clients with their wider communications, management and leadership challenges. Our company is growing. We currently work with 40 of the FTSE 100 and have just moved into state-of-the-art TV and radio studios in Winnersh. The Role: This is a rare opportunity to take ownership of how our training is delivered-ensuring every course, client interaction, and studio session runs seamlessly. We're looking for an experienced Operations Manager to lead our small but busy operations team and oversee the day-to-day delivery of our training programmes. You'll play a central role in the business, supporting account managers, trainers, and clients while making sure everything runs smoothly behind the scenes. You'll also be a key presence in our training studios-helping to create a professional, organised, and high-quality experience for clients on the day. This is a hands-on position at the heart of the business. You'll take responsibility for planning, coordinating, and delivering multiple training projects-ensuring nothing is missed and everything runs to schedule. You'll be someone who cares about the detail and takes pride in delivering an exceptional experience for every client. Key responsibilities include: Coordinating and scheduling multiple training projects without clashes Managing studio bookings, trainers, and client logistics Overseeing client communications, contracts, and delivery timelines Supporting account managers to ensure a seamless, high-quality client experience Acting as the main point of contact during training days in our studios Managing and supporting a small operations team Using Office 365 tools (Teams, SharePoint, Outlook) to manage workflows and keep teams aligned Identifying opportunities to improve processes and ways of working About you: You'll need to be confident managing priorities, making decisions, and staying calm under pressure. This is a role for someone who enjoys responsibility and takes pride in delivering consistently high standards. You're organised, approachable, and enjoy making things run smoothly. You're comfortable leading others, solving problems, and building strong relationships across a business. You also understand the importance of delivering exceptional customer service and creating a positive, professional experience for clients at every touchpoint. You'll be confident using technology in your day-to-day work and comfortable navigating Office 365 tools to keep everything running smoothly. We're looking for someone with: Experience in operations, project coordination, or service delivery Experience managing or supporting a small team Strong organisational and scheduling skills The ability to manage multiple priorities and deadlines Excellent communication and stakeholder management skills A proactive, solutions-focused approach to problem solving High attention to detail and a commitment to quality Strong IT confidence, including regular use of Office 365 tools (Teams, SharePoint, Outlook) Desirable (but not essential): Experience working in training, events, or similar delivery-focused environments Experience using CRM systems such as Microsoft Dynamics or HubSpot What We Offer: Competitive salary ( 43,000 - 46,000 depending on experience) Pension scheme 23 days' annual leave, rising to 25 Opportunity to work with high-profile, global brands A fast-paced, varied role in a growing business A supportive, friendly team environment Hybrid working (up to two days from home after probation) As the business grows, this role will play an important part in shaping how our operations function develops-giving you the opportunity to influence processes and make a real impact. To apply for the role please click APPLY to submit your CV and Covering Letter. Candidates with experience of; Operations Manager, Office Manager, Business Support Manager, Operations Project Coordinator, Operations Coordinator, Executive Assistant, or Team Leader may also be considered for this role.
Five Rivers Environmental Contracting Ltd.
Warminster, Wiltshire
Codford, Warminster with projects across the UK Contracting Full time Permanent FiveRivers are a widely recognised industry specialist in the consultation, design and delivery of ecological, environmental and civil engineering solutions. With over 25 years of working with nature, the business continues to experience sustained growth, driven by a strong customer focus, technical excellence and an ability to attract, develop and retain exceptional people. We are looking for an experienced Site Manager to join our contracting team, delivering a diverse portfolio of civils and environmental projects across the UK. This is a hands on leadership role, focused on ensuring projects are delivered safely, to the required quality, on programme and within commercial targets (SQTC). This is a full time, on site role involving regular travel and periods of staying away from home, unless the site is within a commutable distance, which cannot be guaranteed. The Role As Site Manager, you will take full responsibility for the on site management and coordination of civils and environmental schemes, from pre construction through to completion and close out. You will lead site teams, manage subcontractors and suppliers and work closely with Project Managers and the wider business to ensure successful delivery. With Safety and Quality as a given, the role places particular emphasis on time management, programme control and commercial awareness, understanding how site performance impacts project and business unit outcomes. You will be involved in the practical delivery of both built and nature based solutions, working in environmentally sensitive locations and contributing to projects that promote biodiversity, ecosystem services and climate resilience. Key Responsibilities Lead the safe, efficient and compliant delivery of civils and environmental projects in line with CDM 2015 and FiveRivers' safe systems of work Manage site mobilisation, set up, inductions and demobilisation in line with project and company requirements Ensure adherence to RAMS, CPPs, ITPs and quality standards, stopping works where required Coordinate labour, plant, materials and subcontractors to meet programme and budget Produce daily and weekly site documentation, allocations and reporting Manage change on site, identifying impacts to safety, quality, time and cost and supporting commercial control Maintain excellent client and stakeholder relationships throughout the project lifecycle Support pre construction activities including ITT review, planning, procurement and resourcing Deliver works to agreed programmes through effective short term planning and collaboration with supervisors Apply strong commercial awareness to plant, materials, labour and subcontractor management Support Project Managers in identifying efficiencies and achieving project financial targets Health, Safety, Quality & Environment Embed a strong safety culture and ensure full compliance with HSE, CDM and company standards Deliver daily briefings, toolbox talks and accurate HSQE reporting Ensure high quality outputs and compliance with environmental and sustainability objectives Promote positive interventions, near miss reporting and continuous improvement Lead, motivate and develop site teams, creating a positive and collaborative working environment Line manage Site Operatives, supporting performance, development and succession planning Lead behaviours in line with company values and contribute to building high performing teams Business Support Support bids and tenders through technical input and programme understanding Assist with business development by identifying opportunities and strengthening client relationships Work collaboratively across business units to support delivery when required Measurables for the Role Projects delivered safely, on time, to quality standards and within budget Compliance with HSQE requirements measured through inspections, audits and reportingEffective programme delivery and resource utilisation Positive feedback from clients, Project Managers and internal stakeholders High performing, engaged and well managed site teams Personal and Professional Qualities Proven experience managing site teams within civils, construction or environmental projects, specifically earthworks, drainage, concrete formwork, vegetation clearance, working within environmentally sensitive areas, water sector (clean and waste), river restoration and habitat management. Strong understanding of safe systems of work and CDM 2015 Commercially aware with good programme and planning skills Confident leader with excellent communication and organisational skills Positive, proactive and solutions focused approach Strong attention to detail and commitment to quality Interest in environmental and sustainable construction practices Qualifications SMSTS First Aid at Work Full UK Driving Licence Ability to stay away from home Monday-Friday HNC/HND in Construction, Civil Engineering or Project Management NEBOSH or IOSH Membership of a professional environmental body (e.g. CIEEM, CIWEM) CPCS plant tickets Slinger/ signaller or lift supervisor EUSR working around utilities Fire marshal Temporary works supervisor/ coordinator Salary & Benefits 25 days annual leave plus bank holidays Paid accommodation and subsistence when working away Life assurance Time off for volunteering Ongoing training and career development Access to mental health support and professional financial advice At FiveRivers, we operate an open and supportive management culture that encourages innovation, continuous improvement and professional growth. Our success is built on our people, and we are committed to helping our employees develop rewarding, long term careers while maintaining a healthy work life balance. We are proud to promote an inclusive and diverse working environment and welcome applications from all backgrounds. Hours 45
May 05, 2026
Full time
Codford, Warminster with projects across the UK Contracting Full time Permanent FiveRivers are a widely recognised industry specialist in the consultation, design and delivery of ecological, environmental and civil engineering solutions. With over 25 years of working with nature, the business continues to experience sustained growth, driven by a strong customer focus, technical excellence and an ability to attract, develop and retain exceptional people. We are looking for an experienced Site Manager to join our contracting team, delivering a diverse portfolio of civils and environmental projects across the UK. This is a hands on leadership role, focused on ensuring projects are delivered safely, to the required quality, on programme and within commercial targets (SQTC). This is a full time, on site role involving regular travel and periods of staying away from home, unless the site is within a commutable distance, which cannot be guaranteed. The Role As Site Manager, you will take full responsibility for the on site management and coordination of civils and environmental schemes, from pre construction through to completion and close out. You will lead site teams, manage subcontractors and suppliers and work closely with Project Managers and the wider business to ensure successful delivery. With Safety and Quality as a given, the role places particular emphasis on time management, programme control and commercial awareness, understanding how site performance impacts project and business unit outcomes. You will be involved in the practical delivery of both built and nature based solutions, working in environmentally sensitive locations and contributing to projects that promote biodiversity, ecosystem services and climate resilience. Key Responsibilities Lead the safe, efficient and compliant delivery of civils and environmental projects in line with CDM 2015 and FiveRivers' safe systems of work Manage site mobilisation, set up, inductions and demobilisation in line with project and company requirements Ensure adherence to RAMS, CPPs, ITPs and quality standards, stopping works where required Coordinate labour, plant, materials and subcontractors to meet programme and budget Produce daily and weekly site documentation, allocations and reporting Manage change on site, identifying impacts to safety, quality, time and cost and supporting commercial control Maintain excellent client and stakeholder relationships throughout the project lifecycle Support pre construction activities including ITT review, planning, procurement and resourcing Deliver works to agreed programmes through effective short term planning and collaboration with supervisors Apply strong commercial awareness to plant, materials, labour and subcontractor management Support Project Managers in identifying efficiencies and achieving project financial targets Health, Safety, Quality & Environment Embed a strong safety culture and ensure full compliance with HSE, CDM and company standards Deliver daily briefings, toolbox talks and accurate HSQE reporting Ensure high quality outputs and compliance with environmental and sustainability objectives Promote positive interventions, near miss reporting and continuous improvement Lead, motivate and develop site teams, creating a positive and collaborative working environment Line manage Site Operatives, supporting performance, development and succession planning Lead behaviours in line with company values and contribute to building high performing teams Business Support Support bids and tenders through technical input and programme understanding Assist with business development by identifying opportunities and strengthening client relationships Work collaboratively across business units to support delivery when required Measurables for the Role Projects delivered safely, on time, to quality standards and within budget Compliance with HSQE requirements measured through inspections, audits and reportingEffective programme delivery and resource utilisation Positive feedback from clients, Project Managers and internal stakeholders High performing, engaged and well managed site teams Personal and Professional Qualities Proven experience managing site teams within civils, construction or environmental projects, specifically earthworks, drainage, concrete formwork, vegetation clearance, working within environmentally sensitive areas, water sector (clean and waste), river restoration and habitat management. Strong understanding of safe systems of work and CDM 2015 Commercially aware with good programme and planning skills Confident leader with excellent communication and organisational skills Positive, proactive and solutions focused approach Strong attention to detail and commitment to quality Interest in environmental and sustainable construction practices Qualifications SMSTS First Aid at Work Full UK Driving Licence Ability to stay away from home Monday-Friday HNC/HND in Construction, Civil Engineering or Project Management NEBOSH or IOSH Membership of a professional environmental body (e.g. CIEEM, CIWEM) CPCS plant tickets Slinger/ signaller or lift supervisor EUSR working around utilities Fire marshal Temporary works supervisor/ coordinator Salary & Benefits 25 days annual leave plus bank holidays Paid accommodation and subsistence when working away Life assurance Time off for volunteering Ongoing training and career development Access to mental health support and professional financial advice At FiveRivers, we operate an open and supportive management culture that encourages innovation, continuous improvement and professional growth. Our success is built on our people, and we are committed to helping our employees develop rewarding, long term careers while maintaining a healthy work life balance. We are proud to promote an inclusive and diverse working environment and welcome applications from all backgrounds. Hours 45
Marketing Coordinator London 12 months contract £220 p/d inside ir35 We are seeking a dynamic Marketing Coordinator to join a global marketing team, supporting brand awareness and product adoption across the UK, Ireland, and Europe. This is a hands-on, full-stack marketing role suited to someone who thrives in a fast-paced, collaborative environment. Key Responsibilities: Collaborate with marketing and sales teams to promote brand visibility and expand market reach Support execution of campaigns across acquisition, retention, cross-sell, and upsell initiatives Deliver integrated marketing campaigns including email, events, ABM, social media, and digital advertising Manage conference schedules, including planning, logistics, and on-site coordination Track, measure, and report on campaign performance with marketing and analytics teams Maintain and grow engagement across social media platforms such as LinkedIn, Facebook, and Twitter Coordinate with external vendors and manage key event relationships Own and deliver marketing tasks and projects to support program execution Ensure marketing materials and inventory are maintained for events and promotions Skills & Experience: Degree in marketing, communications, business, or related field 3-5 years' experience in marketing, ideally within B2B or FinTech Strong project management, organisational, and communication skills Experience with tools such as Salesforce, marketing automation platforms, and social media management tools Customer-focused, proactive, and adaptable mindset Ability to work effectively across global teams and multiple time zones Detail-oriented with a commitment to quality and deadlines Willingness to travel domestically for events This is an excellent opportunity to gain broad marketing experience within an international team. McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
May 05, 2026
Contractor
Marketing Coordinator London 12 months contract £220 p/d inside ir35 We are seeking a dynamic Marketing Coordinator to join a global marketing team, supporting brand awareness and product adoption across the UK, Ireland, and Europe. This is a hands-on, full-stack marketing role suited to someone who thrives in a fast-paced, collaborative environment. Key Responsibilities: Collaborate with marketing and sales teams to promote brand visibility and expand market reach Support execution of campaigns across acquisition, retention, cross-sell, and upsell initiatives Deliver integrated marketing campaigns including email, events, ABM, social media, and digital advertising Manage conference schedules, including planning, logistics, and on-site coordination Track, measure, and report on campaign performance with marketing and analytics teams Maintain and grow engagement across social media platforms such as LinkedIn, Facebook, and Twitter Coordinate with external vendors and manage key event relationships Own and deliver marketing tasks and projects to support program execution Ensure marketing materials and inventory are maintained for events and promotions Skills & Experience: Degree in marketing, communications, business, or related field 3-5 years' experience in marketing, ideally within B2B or FinTech Strong project management, organisational, and communication skills Experience with tools such as Salesforce, marketing automation platforms, and social media management tools Customer-focused, proactive, and adaptable mindset Ability to work effectively across global teams and multiple time zones Detail-oriented with a commitment to quality and deadlines Willingness to travel domestically for events This is an excellent opportunity to gain broad marketing experience within an international team. McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
Administration Coordinator Location: Redcar Hours: Full-time (37.5 hours per week) Type: Temp to Perm We are currently supporting our client in the recruitment of an Administration Coordinator to join a leading science and innovation campus. This role is integral to the efficient operation of a multi-occupancy site, providing administrative, financial, and customer-focused support across a diverse range of occupiers. Key Responsibilities: Assist with preparation of budgets, financial reports, and service charge reconciliations Process invoices and manage purchase orders Maintain accurate administrative records and systems Act as a point of contact for occupiers, supporting queries and building relationships Support reporting requirements for site leadership Provide reception and front-of-house cover as required Requirements: Proven experience in an administrative or coordination role Strong organisational and multitasking abilities Experience with financial processes such as invoicing or budget tracking Proficiency in Microsoft Office 365 Excellent communication and stakeholder engagement skills Desirable: Experience within facilities or property management Exposure to technical, engineering, or science-led environments This is an excellent opportunity to join a well-established and dynamic site, offering exposure to a wide range of industries and stakeholders.
May 05, 2026
Seasonal
Administration Coordinator Location: Redcar Hours: Full-time (37.5 hours per week) Type: Temp to Perm We are currently supporting our client in the recruitment of an Administration Coordinator to join a leading science and innovation campus. This role is integral to the efficient operation of a multi-occupancy site, providing administrative, financial, and customer-focused support across a diverse range of occupiers. Key Responsibilities: Assist with preparation of budgets, financial reports, and service charge reconciliations Process invoices and manage purchase orders Maintain accurate administrative records and systems Act as a point of contact for occupiers, supporting queries and building relationships Support reporting requirements for site leadership Provide reception and front-of-house cover as required Requirements: Proven experience in an administrative or coordination role Strong organisational and multitasking abilities Experience with financial processes such as invoicing or budget tracking Proficiency in Microsoft Office 365 Excellent communication and stakeholder engagement skills Desirable: Experience within facilities or property management Exposure to technical, engineering, or science-led environments This is an excellent opportunity to join a well-established and dynamic site, offering exposure to a wide range of industries and stakeholders.
Travail Employment Group
Broadbridge Heath, Surrey
Warranty Administrator 28,000 - 30,000, Southwater, West Sussex (out-of-town location, own transport required), 8.00am-5.00pm Monday to Thursday, 8.00am-3.00pm Friday, Permanent, 25 days holiday plus Bank Holidays, Statutory sick pay, workplace pension, employee benefits portal, Cycle to Work Scheme The Role This Warranty Administrator role sits within the Aftersales team of a specialist commercial vehicle business supplying and supporting minibus and midi coach operators across the UK. Working closely with the Operations and Aftersales Manager, you will take ownership of all warranty activity across multi-stage PSV vehicles, ensuring accurate attribution of liability between chassis manufacturers, body builders and conversion partners. This is a key position for someone who enjoys detail, structure and building strong relationships with both internal teams and external manufacturers. Key responsibilities will include: Receiving and processing warranty claims from the workshop and aftersales team, ensuring all required documentation is complete and accurate. Preparing and submitting warranty documentation in line with different manufacturer and OEM guidelines. Following up on claim progress with manufacturers, challenging denials where appropriate and resubmitting with additional information. Keeping stakeholders updated on the status and outcomes of warranty claims, managing expectations professionally at all times. Coordinating with vendors and suppliers to schedule warranty-related work and source replacement parts. Maintaining accurate records of warranty parts and associated vendor paperwork. Monitoring factory recalls and warranty policies, carrying out regular internal audits to ensure compliance. Ensuring all warranty work is documented correctly to maximise payment recovery from manufacturers. Producing regular reports on warranty performance, including recovery values, rejection rates and turnaround times, for senior management. Processing internal jobs and in-house repairs with appropriate documentation, quotations and invoicing, and reconciling workshop accounts for both warranty and internal work. Requirements To be successful in this Warranty Administrator position, you will ideally have experience within a similar role in the commercial vehicle, automotive or passenger transport sector, and be comfortable managing multiple claims, systems and stakeholders at once. A minimum of two years' experience in a warranty administration role within a commercial environment is highly desirable, along with strong IT capability and confidence using web-based portals for claim submission and tracking. Experience of dealer management systems such as Pinnacle or Kerridge (or similar platforms) is desirable, as are strong analytical, numerical and problem-solving skills to ensure accurate cost recovery and low rejection rates. Excellent communication and interpersonal skills are also highly desirable, as you will liaise regularly with manufacturers, suppliers, internal workshop teams, parts, finance and management. Due to the rural, out-of-town location, having your own transport is essential. This role could suit someone who has worked as a Warranty Coordinator, Service Administrator, or Aftersales Administrator. Company Information Our client is a growing, multi-franchise commercial vehicle business specialising in the sale and support of minibuses and midi coaches for both public and private sector operators. With a strong engineering background, a future-focused mindset and a commitment to delivering dependable aftersales support, they help operators maximise the uptime and performance of their fleets. The culture is professional, friendly and customer-focused, with a strong emphasis on service quality, operational excellence and long-term partnerships. As the business continues to grow its parts and aftersales operations, this Warranty Administrator role offers the chance to make a real impact and develop your expertise in a supportive team environment. Package 28,000 - 30,000 Permanent, full-time role Hours: 8.00am-5.00pm Monday to Thursday, 8.00am-3.00pm Friday 25 days holiday plus Bank Holidays Statutory sick pay Workplace pension scheme Employee benefits portal Cycle to Work Scheme Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.
May 04, 2026
Full time
Warranty Administrator 28,000 - 30,000, Southwater, West Sussex (out-of-town location, own transport required), 8.00am-5.00pm Monday to Thursday, 8.00am-3.00pm Friday, Permanent, 25 days holiday plus Bank Holidays, Statutory sick pay, workplace pension, employee benefits portal, Cycle to Work Scheme The Role This Warranty Administrator role sits within the Aftersales team of a specialist commercial vehicle business supplying and supporting minibus and midi coach operators across the UK. Working closely with the Operations and Aftersales Manager, you will take ownership of all warranty activity across multi-stage PSV vehicles, ensuring accurate attribution of liability between chassis manufacturers, body builders and conversion partners. This is a key position for someone who enjoys detail, structure and building strong relationships with both internal teams and external manufacturers. Key responsibilities will include: Receiving and processing warranty claims from the workshop and aftersales team, ensuring all required documentation is complete and accurate. Preparing and submitting warranty documentation in line with different manufacturer and OEM guidelines. Following up on claim progress with manufacturers, challenging denials where appropriate and resubmitting with additional information. Keeping stakeholders updated on the status and outcomes of warranty claims, managing expectations professionally at all times. Coordinating with vendors and suppliers to schedule warranty-related work and source replacement parts. Maintaining accurate records of warranty parts and associated vendor paperwork. Monitoring factory recalls and warranty policies, carrying out regular internal audits to ensure compliance. Ensuring all warranty work is documented correctly to maximise payment recovery from manufacturers. Producing regular reports on warranty performance, including recovery values, rejection rates and turnaround times, for senior management. Processing internal jobs and in-house repairs with appropriate documentation, quotations and invoicing, and reconciling workshop accounts for both warranty and internal work. Requirements To be successful in this Warranty Administrator position, you will ideally have experience within a similar role in the commercial vehicle, automotive or passenger transport sector, and be comfortable managing multiple claims, systems and stakeholders at once. A minimum of two years' experience in a warranty administration role within a commercial environment is highly desirable, along with strong IT capability and confidence using web-based portals for claim submission and tracking. Experience of dealer management systems such as Pinnacle or Kerridge (or similar platforms) is desirable, as are strong analytical, numerical and problem-solving skills to ensure accurate cost recovery and low rejection rates. Excellent communication and interpersonal skills are also highly desirable, as you will liaise regularly with manufacturers, suppliers, internal workshop teams, parts, finance and management. Due to the rural, out-of-town location, having your own transport is essential. This role could suit someone who has worked as a Warranty Coordinator, Service Administrator, or Aftersales Administrator. Company Information Our client is a growing, multi-franchise commercial vehicle business specialising in the sale and support of minibuses and midi coaches for both public and private sector operators. With a strong engineering background, a future-focused mindset and a commitment to delivering dependable aftersales support, they help operators maximise the uptime and performance of their fleets. The culture is professional, friendly and customer-focused, with a strong emphasis on service quality, operational excellence and long-term partnerships. As the business continues to grow its parts and aftersales operations, this Warranty Administrator role offers the chance to make a real impact and develop your expertise in a supportive team environment. Package 28,000 - 30,000 Permanent, full-time role Hours: 8.00am-5.00pm Monday to Thursday, 8.00am-3.00pm Friday 25 days holiday plus Bank Holidays Statutory sick pay Workplace pension scheme Employee benefits portal Cycle to Work Scheme Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Brighton. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
May 04, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Brighton. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Part-Time Administrative Assistant (Service & Logistics) Hours: 20 hours per week (Monday-Friday, 4 hours per day: 9:30am-1:30pm or 10:30am-2:30pm) Office based Role Overview: Provide administrative support to the Service and Logistics teams, working closely with the Senior Service Coordinator and Logistics Coordinator. The role focuses on ensuring efficient day-to-day operations, maintaining high-quality standards, and supporting continuous improvement within the Service Department. Key Responsibilities: Provide administrative support to the Service Department to ensure efficient customer turnaround times for service and repair of equipment Communicate with customers via phone and email, providing updates on progress and expected completion dates Assist in preparing estimates for service and repair work Maintain accurate records in SAP, ensuring customer and company data is up to date Create and dispatch Service Notifications using SAP, including logging goods received and dispatched Run monthly reports to monitor contracts and warranty expiry dates Liaise with customers regarding renewals, send offers and terms & conditions, and raise invoices upon payment Support general departmental operations and undertake ad hoc duties as required Collaborate with internal departments to ensure effective communication and coordination Skills & Experience: Strong written and verbal communication skills Excellent interpersonal skills with the ability to build relationships at all levels Highly organised with strong attention to detail Ability to prioritise tasks and meet tight deadlines in a structured, methodical way Proficient in Microsoft Office, particularly Excel and Teams
May 04, 2026
Full time
Part-Time Administrative Assistant (Service & Logistics) Hours: 20 hours per week (Monday-Friday, 4 hours per day: 9:30am-1:30pm or 10:30am-2:30pm) Office based Role Overview: Provide administrative support to the Service and Logistics teams, working closely with the Senior Service Coordinator and Logistics Coordinator. The role focuses on ensuring efficient day-to-day operations, maintaining high-quality standards, and supporting continuous improvement within the Service Department. Key Responsibilities: Provide administrative support to the Service Department to ensure efficient customer turnaround times for service and repair of equipment Communicate with customers via phone and email, providing updates on progress and expected completion dates Assist in preparing estimates for service and repair work Maintain accurate records in SAP, ensuring customer and company data is up to date Create and dispatch Service Notifications using SAP, including logging goods received and dispatched Run monthly reports to monitor contracts and warranty expiry dates Liaise with customers regarding renewals, send offers and terms & conditions, and raise invoices upon payment Support general departmental operations and undertake ad hoc duties as required Collaborate with internal departments to ensure effective communication and coordination Skills & Experience: Strong written and verbal communication skills Excellent interpersonal skills with the ability to build relationships at all levels Highly organised with strong attention to detail Ability to prioritise tasks and meet tight deadlines in a structured, methodical way Proficient in Microsoft Office, particularly Excel and Teams
Air Personnel are delighted to support their client for the role of Customer Support Coordinator This role would suit a recent graduate with strong communication skills that would like to move into a supply chain logistics field within engineering or aviation The Material Management Division is based on a concept of One Customer and a strategy of assuring a stable supply of the highest quality components and materials provided at competitive prices. This strategy has three key elements: Quality, Cost and Delivery. Quality: The Material Management Division works directly with a global supply base to ensure customers receive only the highest quality approved materials and components. Cost: By consolidating requirements, utilising innovative supply chains and storage solutions the Material Management Division ensures that best price solutions are constantly offered to our customers. Delivery: Consolidation from our major suppliers helps to assure an uninterrupted supply of components and materials with priority of supply, cross inventory availability and efficiencies in order, receipt, storage and despatch processes. Description/Overall purpose of the Job for the Customer support Coordinator To coordinate the operation of a product area within the Material Management Division as specified by the Segment Manager. To support the Segment Manager, supporting Senior Management in the implementation of Company Policy and Procedure. To identify and develop new opportunities in conjunction with suppliers and customers. To achieve maximum results and gross profit, while also considering quality and delivery performance To contribute towards the out of hours support About You A fundamental requirement to be successful in this role is the ability to listen to customers, identifying and understanding their problems with a view to formulating and driving sustainable solutions. Excellent organisational skills and time management. Very good teamwork ability. Well-developed interpersonal skills, and an excellent communicator at all levels. Flexible to working requirements and the ability to rapidly adapt to changing situations. Highly presentable at all times. Flexibility to react positively to customer requirements efficiently. Main responsibilities To provide necessary support to senior Management in pursuance of overall Divisional and Company targets and objectives. To develop, maintain and improve successful relationships with the Supply Chain Partners and Customer. Develop and maintain a teamwork approach to working with colleagues. Demonstrate appropriate Commercial awareness in all business activities ensuring that the clients commercial position is adequately safeguarded at all times. Recognise potential new business opportunities and highlight such potential opportunities to Senior Management. Ensure authorisation of business transactions, customer quotations, purchase orders and charging instructions within Company Policy and deadlines. Act as the main point of contact for all supplier and customer inquiries, attend necessary meetings, and advocate for the customer's voice internally. To identify and resolve issues of a problematic nature at onset where possible through discussion / negotiation with the supplier / customer base. To ensure that customers are fully aware of any supply issues which may compromise production. To ensure the application of SAP AiO & EC2 consistent with the training received and all work instructions within your possession. To maintain departmental administrative systems and provide accurate documentation in order that support functions can operate efficiently i.e. cost file maintenance, product description database, invoice queries. To support and promote continuous improvement programmes. Ensure awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company s success, reputation and sustainable growth. To provide regular reports on progress of investigations and work in progress to the Segment Manager. To coordinate the functioning of a specific product area or platform in the Material Management Division, as directed by the Segment Manager. To be capable of providing temporary holiday cover for various product areas or platforms. Enhancing customer satisfaction through active contribution. To ensure adherence to the Code of Conduct. To be able to perform on-call duties out of regular office hours, covering both office and warehouse functions. Desirable French and/or German Speaking Education, Qualifications or Training Essential Graduate calibre professional. Proficiency in English reading and writing is required. Supply Chain or Aviation based qualification or experience. Additional requirements Due to the nature of this position you will require DBS Security Clearance and be eligible for SC clearance. Applicants must meet any/all requirements of Export Compliance Regulations. Eligibility to work in the United Kingdom. Full UK Driving License As our business evolves, the job requirements will also evolve accordingly. You may occasionally need to perform tasks similar to your role, as instructed by the Segment Managers, that align with your skills and capabilities. This is a fantastic opportunity to join a leading aviation company that operate in a fantastic environment. Please call Michelle or apply with an up to date CV
May 04, 2026
Full time
Air Personnel are delighted to support their client for the role of Customer Support Coordinator This role would suit a recent graduate with strong communication skills that would like to move into a supply chain logistics field within engineering or aviation The Material Management Division is based on a concept of One Customer and a strategy of assuring a stable supply of the highest quality components and materials provided at competitive prices. This strategy has three key elements: Quality, Cost and Delivery. Quality: The Material Management Division works directly with a global supply base to ensure customers receive only the highest quality approved materials and components. Cost: By consolidating requirements, utilising innovative supply chains and storage solutions the Material Management Division ensures that best price solutions are constantly offered to our customers. Delivery: Consolidation from our major suppliers helps to assure an uninterrupted supply of components and materials with priority of supply, cross inventory availability and efficiencies in order, receipt, storage and despatch processes. Description/Overall purpose of the Job for the Customer support Coordinator To coordinate the operation of a product area within the Material Management Division as specified by the Segment Manager. To support the Segment Manager, supporting Senior Management in the implementation of Company Policy and Procedure. To identify and develop new opportunities in conjunction with suppliers and customers. To achieve maximum results and gross profit, while also considering quality and delivery performance To contribute towards the out of hours support About You A fundamental requirement to be successful in this role is the ability to listen to customers, identifying and understanding their problems with a view to formulating and driving sustainable solutions. Excellent organisational skills and time management. Very good teamwork ability. Well-developed interpersonal skills, and an excellent communicator at all levels. Flexible to working requirements and the ability to rapidly adapt to changing situations. Highly presentable at all times. Flexibility to react positively to customer requirements efficiently. Main responsibilities To provide necessary support to senior Management in pursuance of overall Divisional and Company targets and objectives. To develop, maintain and improve successful relationships with the Supply Chain Partners and Customer. Develop and maintain a teamwork approach to working with colleagues. Demonstrate appropriate Commercial awareness in all business activities ensuring that the clients commercial position is adequately safeguarded at all times. Recognise potential new business opportunities and highlight such potential opportunities to Senior Management. Ensure authorisation of business transactions, customer quotations, purchase orders and charging instructions within Company Policy and deadlines. Act as the main point of contact for all supplier and customer inquiries, attend necessary meetings, and advocate for the customer's voice internally. To identify and resolve issues of a problematic nature at onset where possible through discussion / negotiation with the supplier / customer base. To ensure that customers are fully aware of any supply issues which may compromise production. To ensure the application of SAP AiO & EC2 consistent with the training received and all work instructions within your possession. To maintain departmental administrative systems and provide accurate documentation in order that support functions can operate efficiently i.e. cost file maintenance, product description database, invoice queries. To support and promote continuous improvement programmes. Ensure awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company s success, reputation and sustainable growth. To provide regular reports on progress of investigations and work in progress to the Segment Manager. To coordinate the functioning of a specific product area or platform in the Material Management Division, as directed by the Segment Manager. To be capable of providing temporary holiday cover for various product areas or platforms. Enhancing customer satisfaction through active contribution. To ensure adherence to the Code of Conduct. To be able to perform on-call duties out of regular office hours, covering both office and warehouse functions. Desirable French and/or German Speaking Education, Qualifications or Training Essential Graduate calibre professional. Proficiency in English reading and writing is required. Supply Chain or Aviation based qualification or experience. Additional requirements Due to the nature of this position you will require DBS Security Clearance and be eligible for SC clearance. Applicants must meet any/all requirements of Export Compliance Regulations. Eligibility to work in the United Kingdom. Full UK Driving License As our business evolves, the job requirements will also evolve accordingly. You may occasionally need to perform tasks similar to your role, as instructed by the Segment Managers, that align with your skills and capabilities. This is a fantastic opportunity to join a leading aviation company that operate in a fantastic environment. Please call Michelle or apply with an up to date CV
Services Co-Ordinator ITAD Location: Droitwich Salary : £21,157.50 - 24,784.50 per annum Job Type : Full-time, Mon-Fri working hours 37.5 hour a week contract. Permanent salary. As an IT recycler and supplier of IT Services we have overseen more than 3 million devices through the IT lifecycle and, as a result, are perfectly placed to provide our customers with guidance and advice through this complex market. We offer a huge range of additional services, such as IT spares and logistics throughout the UK, as well as datacentre and office relocations, configuration and build, bonded stock, engineers and project managers along with Greensafe Global, our hardware specialist IT brokerage service. The purpose of this role is to deliver a responsive, high-quality customer experience across phone, email, and chat. It involves using strong product knowledge to resolve enquiries, process orders, and handle issues efficiently, ensuring timely resolution or escalation where needed. The role requires accurate CRM updates, proactive follow-up, and collaboration with internal teams to meet customer needs. It also supports continuous improvement by capturing feedback and identifying trends, while maintaining full compliance with company policies and regulations. Key Responsibilities: Handle inbound and outbound calls, emails, and chats in a professional, courteous, and efficient manner. Provide detailed information about products and services, answer queries, and offer solutions based on customer needs. Identify and resolve customer complaints, issues, or concerns quickly and effectively, offering a resolution or escalating to the appropriate department when necessary. Assist with order placement, processing, tracking, and returns or exchanges. Accurately input and update customer information in the CRM (Customer Relationship Management) system. Ensure follow-up on open issues or customer requests to maintain a high level of satisfaction. Collect customer feedback and report trends or recurring issues to management for further action or improvement. Work with other departments (e.g., Sales, Technical Support, Logistics) to ensure customers needs are met promptly and effectively. Adhere to company policies, procedures, and industry regulations to ensure compliance with all customer-related transactions and inquiries. Competencies & Behaviours: Strong verbal and written communication skills; ability to interact with a wide range of customers. Strong ability to resolve customer issues in a timely, efficient manner. Ability to manage multiple tasks and requests simultaneously. Ability to stay calm and understanding when dealing with difficult customers. Effectively prioritize tasks to meet service level agreements (SLAs). Familiarity with CRM software, Microsoft Office Suite, and other customer service tools. Ensure accuracy in data entry and while processing orders or addressing customer inquiries. Benefits: Staff discount online store Company events Refer a friend Scheme - £150+ On-site Fully Equipped Gymnasium To Apply If you feel you are a suitable candidate and would like to work for Greensafe IT, please do not hesitate to apply.
May 04, 2026
Contractor
Services Co-Ordinator ITAD Location: Droitwich Salary : £21,157.50 - 24,784.50 per annum Job Type : Full-time, Mon-Fri working hours 37.5 hour a week contract. Permanent salary. As an IT recycler and supplier of IT Services we have overseen more than 3 million devices through the IT lifecycle and, as a result, are perfectly placed to provide our customers with guidance and advice through this complex market. We offer a huge range of additional services, such as IT spares and logistics throughout the UK, as well as datacentre and office relocations, configuration and build, bonded stock, engineers and project managers along with Greensafe Global, our hardware specialist IT brokerage service. The purpose of this role is to deliver a responsive, high-quality customer experience across phone, email, and chat. It involves using strong product knowledge to resolve enquiries, process orders, and handle issues efficiently, ensuring timely resolution or escalation where needed. The role requires accurate CRM updates, proactive follow-up, and collaboration with internal teams to meet customer needs. It also supports continuous improvement by capturing feedback and identifying trends, while maintaining full compliance with company policies and regulations. Key Responsibilities: Handle inbound and outbound calls, emails, and chats in a professional, courteous, and efficient manner. Provide detailed information about products and services, answer queries, and offer solutions based on customer needs. Identify and resolve customer complaints, issues, or concerns quickly and effectively, offering a resolution or escalating to the appropriate department when necessary. Assist with order placement, processing, tracking, and returns or exchanges. Accurately input and update customer information in the CRM (Customer Relationship Management) system. Ensure follow-up on open issues or customer requests to maintain a high level of satisfaction. Collect customer feedback and report trends or recurring issues to management for further action or improvement. Work with other departments (e.g., Sales, Technical Support, Logistics) to ensure customers needs are met promptly and effectively. Adhere to company policies, procedures, and industry regulations to ensure compliance with all customer-related transactions and inquiries. Competencies & Behaviours: Strong verbal and written communication skills; ability to interact with a wide range of customers. Strong ability to resolve customer issues in a timely, efficient manner. Ability to manage multiple tasks and requests simultaneously. Ability to stay calm and understanding when dealing with difficult customers. Effectively prioritize tasks to meet service level agreements (SLAs). Familiarity with CRM software, Microsoft Office Suite, and other customer service tools. Ensure accuracy in data entry and while processing orders or addressing customer inquiries. Benefits: Staff discount online store Company events Refer a friend Scheme - £150+ On-site Fully Equipped Gymnasium To Apply If you feel you are a suitable candidate and would like to work for Greensafe IT, please do not hesitate to apply.
Sales Coordinator A well-established and expanding technical engineering business based in LS12 is seeking to appoint a Sales Coordinator to join its busy commercial team. This opportunity is ideal for an experienced Sales Coordinator or someone looking to step into an Sales Coordinator role with a strong interest in technical products. An electrical background or qualification would be advantageous for this Sales Coordinator position. As Sales Coordinator , you will play a central role in supporting customers, handling enquiries, and ensuring orders are processed efficiently. This Sales Coordinator role offers structured product training and can provide a clear pathway for progression into more technical or senior commercial positions over time. The Role As Sales Coordinator , you will work in a fast-paced, customer-focused environment, supporting a diverse range of technical products and solutions. Key responsibilities of the Sales Coordinator include: Managing inbound sales enquiries via telephone and email Providing customers with accurate product information, pricing, and availability Preparing quotations and processing customer orders Liaising with technical specialists and external sales teams Assisting customers with basic technical queries and product selection Building strong customer relationships to maximise sales opportunities Maintaining accurate CRM systems and order records About You To succeed as Sales Coordinator , you will ideally have: Previous experience in a Sales Coordinator or technical support role Alternatively, an electrical or engineering qualification with strong commercial awareness Excellent communication skills with a professional, customer-focused approach The ability to thrive in a fast-paced sales environment A motivated, reliable attitude and a desire to develop technical product knowledge What's On Offer Salary of £27,000 to £35,000, depending on experience Structured product training and ongoing development Clear progression opportunities within a growing organisation A supportive team environment with a practical, hands-on culture Company pension scheme Holiday entitlement increasing with length of service On-site parking This Sales Coordinator position offers an excellent opportunity to build a long-term career within a dynamic and growing engineering business.
May 04, 2026
Full time
Sales Coordinator A well-established and expanding technical engineering business based in LS12 is seeking to appoint a Sales Coordinator to join its busy commercial team. This opportunity is ideal for an experienced Sales Coordinator or someone looking to step into an Sales Coordinator role with a strong interest in technical products. An electrical background or qualification would be advantageous for this Sales Coordinator position. As Sales Coordinator , you will play a central role in supporting customers, handling enquiries, and ensuring orders are processed efficiently. This Sales Coordinator role offers structured product training and can provide a clear pathway for progression into more technical or senior commercial positions over time. The Role As Sales Coordinator , you will work in a fast-paced, customer-focused environment, supporting a diverse range of technical products and solutions. Key responsibilities of the Sales Coordinator include: Managing inbound sales enquiries via telephone and email Providing customers with accurate product information, pricing, and availability Preparing quotations and processing customer orders Liaising with technical specialists and external sales teams Assisting customers with basic technical queries and product selection Building strong customer relationships to maximise sales opportunities Maintaining accurate CRM systems and order records About You To succeed as Sales Coordinator , you will ideally have: Previous experience in a Sales Coordinator or technical support role Alternatively, an electrical or engineering qualification with strong commercial awareness Excellent communication skills with a professional, customer-focused approach The ability to thrive in a fast-paced sales environment A motivated, reliable attitude and a desire to develop technical product knowledge What's On Offer Salary of £27,000 to £35,000, depending on experience Structured product training and ongoing development Clear progression opportunities within a growing organisation A supportive team environment with a practical, hands-on culture Company pension scheme Holiday entitlement increasing with length of service On-site parking This Sales Coordinator position offers an excellent opportunity to build a long-term career within a dynamic and growing engineering business.
An established and growing business is looking to expand its central support function with the addition of a Customer Support & Service Coordinator. This is a varied, fast-paced role where you'll be at the centre of customer interaction, supporting service operations, driving after sales activity, and helping grow the product support side of the business. If you enjoy speaking with customers, spotting opportunities, and keeping things organised behind the scenes, this will suit you. The Role You'll play a key part in supporting customers throughout the lifecycle of their equipment, from maintenance reminders through to service bookings and repairs. Working closely with internal service teams, you'll ensure issues are identified early, communicated clearly, and resolved efficiently. Key Responsibilities Contact customers to promote servicing, repairs, and maintenance plans Monitor diagnostic systems and maintenance alerts Support with maintenance scheduling and system updates Prepare and provide maintenance and service quotations Assist with extended warranty plans Upsell parts, servicing, and support packages Carry out follow-up calls to maintain strong customer relationships Liaise with service teams to report and resolve equipment issues Work across multiple systems to track and manage customer activity What We're Looking For Confident communicator, particularly over the phone Comfortable using systems and picking up new technology quickly Organised, proactive, and able to manage multiple tasks Strong customer service mindset with a commercial edge Able to work both independently and as part of a team A background in customer service, service coordination, or a similar role would be ideal. What's on Offer Pension scheme Life assurance Free parking Staff discounts Company social events Interested? Apply today Pivotal Recruit, a brand of Pivotal Partnerships Ltd, is acting as an Employment Agency for this vacancy on behalf of their client.
May 04, 2026
Full time
An established and growing business is looking to expand its central support function with the addition of a Customer Support & Service Coordinator. This is a varied, fast-paced role where you'll be at the centre of customer interaction, supporting service operations, driving after sales activity, and helping grow the product support side of the business. If you enjoy speaking with customers, spotting opportunities, and keeping things organised behind the scenes, this will suit you. The Role You'll play a key part in supporting customers throughout the lifecycle of their equipment, from maintenance reminders through to service bookings and repairs. Working closely with internal service teams, you'll ensure issues are identified early, communicated clearly, and resolved efficiently. Key Responsibilities Contact customers to promote servicing, repairs, and maintenance plans Monitor diagnostic systems and maintenance alerts Support with maintenance scheduling and system updates Prepare and provide maintenance and service quotations Assist with extended warranty plans Upsell parts, servicing, and support packages Carry out follow-up calls to maintain strong customer relationships Liaise with service teams to report and resolve equipment issues Work across multiple systems to track and manage customer activity What We're Looking For Confident communicator, particularly over the phone Comfortable using systems and picking up new technology quickly Organised, proactive, and able to manage multiple tasks Strong customer service mindset with a commercial edge Able to work both independently and as part of a team A background in customer service, service coordination, or a similar role would be ideal. What's on Offer Pension scheme Life assurance Free parking Staff discounts Company social events Interested? Apply today Pivotal Recruit, a brand of Pivotal Partnerships Ltd, is acting as an Employment Agency for this vacancy on behalf of their client.
Cloud Engineer (2nd Line Support) & Team Coordinator About the Role Are you ready to step into a role where you can make a real impact? We're seeking a proactive Cloud Engineer & Team Coordinator to help shape and support a growing managed services business. This is an opportunity to work across a wide range of technologies, support diverse client environments, and play a key role in both technical delivery and team coordination. You'll report directly to the Managing Director and act as a vital link between engineering, support, and customer success. Job Title: Cloud Engineer & Team Coordinator Location: London (office-based with occasional travel) Salary: Circa 40,000 (depending on experience) Hours: 40 hours per week (core hours 09:00-17:30, with rota for early starts and occasional Saturday emergency cover) Key Responsibilities Cloud Operations & Support Provide day-to-day support for client cloud systems and security environments Develop scripts to enhance cloud deployment and reporting (particularly within SharePoint) Act as a technical escalation point for firewall and network queries Maintain and improve knowledge of cloud infrastructure and monitoring tools across the team Collaborate with third-party suppliers delivering elements of service Customer Service Build strong, trust-based relationships with clients Deliver a high standard of customer service and technical support Gather and share customer feedback to support continuous improvement Cloud & Network Management Maintain accurate documentation of security and network configurations Test and deploy updates to firewalls and routers Ensure infrastructure changes are tracked and managed effectively Team Coordination Coordinate senior engineers, ensuring they have the tools and resources needed Support operational and administrative tasks within a busy MSP environment Track product updates and pricing changes to ensure accurate client billing Skills & Experience Technical Skills 2nd Line Support experience (3 years), happy to be an all-arounder providing 1st-3rd line support Experience with firewall technologies (FortiGate preferred) Strong knowledge of Windows environments and hardware troubleshooting Experience with MDM solutions Familiarity with Microsoft 365, including Conditional Access and SharePoint Power BI knowledge (desirable) Ability to work independently and deliver technical tasks on time Proven experience coordinating work across multiple stakeholders Qualifications & Background A-Level, HND, or equivalent qualification Experience in a support helpdesk environment (MSP experience advantageous) Relevant certifications or demonstrated commitment to developing technical expertise What's on Offer Exposure to a broad and evolving technology stack Opportunities to develop skills in emerging technologies Autonomy to shape and improve your technical environment Clear progression opportunities, with potential to grow into leadership roles Flexible benefits package (including options such as childcare vouchers and medical cover) About the Client They are a well-established, technically focused MSP with over 20 years of experience delivering enterprise-level solutions to growing businesses. Their success is built on hiring talented individuals who are passionate about IT and committed to continuous learning. Why Join Them? If you're looking for a role where you can take ownership, influence outcomes, and grow alongside a supportive and skilled team, this could be the perfect next step in your career. To progress matters send your CV to Laura at (url removed) Services Advertised are those of an Employment Agency.
May 04, 2026
Full time
Cloud Engineer (2nd Line Support) & Team Coordinator About the Role Are you ready to step into a role where you can make a real impact? We're seeking a proactive Cloud Engineer & Team Coordinator to help shape and support a growing managed services business. This is an opportunity to work across a wide range of technologies, support diverse client environments, and play a key role in both technical delivery and team coordination. You'll report directly to the Managing Director and act as a vital link between engineering, support, and customer success. Job Title: Cloud Engineer & Team Coordinator Location: London (office-based with occasional travel) Salary: Circa 40,000 (depending on experience) Hours: 40 hours per week (core hours 09:00-17:30, with rota for early starts and occasional Saturday emergency cover) Key Responsibilities Cloud Operations & Support Provide day-to-day support for client cloud systems and security environments Develop scripts to enhance cloud deployment and reporting (particularly within SharePoint) Act as a technical escalation point for firewall and network queries Maintain and improve knowledge of cloud infrastructure and monitoring tools across the team Collaborate with third-party suppliers delivering elements of service Customer Service Build strong, trust-based relationships with clients Deliver a high standard of customer service and technical support Gather and share customer feedback to support continuous improvement Cloud & Network Management Maintain accurate documentation of security and network configurations Test and deploy updates to firewalls and routers Ensure infrastructure changes are tracked and managed effectively Team Coordination Coordinate senior engineers, ensuring they have the tools and resources needed Support operational and administrative tasks within a busy MSP environment Track product updates and pricing changes to ensure accurate client billing Skills & Experience Technical Skills 2nd Line Support experience (3 years), happy to be an all-arounder providing 1st-3rd line support Experience with firewall technologies (FortiGate preferred) Strong knowledge of Windows environments and hardware troubleshooting Experience with MDM solutions Familiarity with Microsoft 365, including Conditional Access and SharePoint Power BI knowledge (desirable) Ability to work independently and deliver technical tasks on time Proven experience coordinating work across multiple stakeholders Qualifications & Background A-Level, HND, or equivalent qualification Experience in a support helpdesk environment (MSP experience advantageous) Relevant certifications or demonstrated commitment to developing technical expertise What's on Offer Exposure to a broad and evolving technology stack Opportunities to develop skills in emerging technologies Autonomy to shape and improve your technical environment Clear progression opportunities, with potential to grow into leadership roles Flexible benefits package (including options such as childcare vouchers and medical cover) About the Client They are a well-established, technically focused MSP with over 20 years of experience delivering enterprise-level solutions to growing businesses. Their success is built on hiring talented individuals who are passionate about IT and committed to continuous learning. Why Join Them? If you're looking for a role where you can take ownership, influence outcomes, and grow alongside a supportive and skilled team, this could be the perfect next step in your career. To progress matters send your CV to Laura at (url removed) Services Advertised are those of an Employment Agency.
This is an exciting opportunity for someone who thrives in a fast-paced, target-driven environment and enjoys building strong relationships with customers while supporting sales activity. As a Customer Service Co-Ordinator, you will act as a key point of contact for customers, ensuring a seamless and professional experience from initial enquiry through to order completion. You will play a vital role in supporting sales, managing customer interactions, and contributing to a high-performing team environment. Key Responsibilities Act as the main point of contact for customers via phone and email Understand customer needs and deliver outstanding service and sales support Build and maintain strong customer relationships to encourage repeat business Work towards individual and team sales targets Support lead follow-ups and proactive sales activity Collaborate with colleagues and management to maintain high service standards Accurately manage customer data using internal systems Handle confidential and financial information with professionalism Contribute positively to a fast-paced, energetic team environment My client is looking for a confident, organised and commercially aware individual with a passion for customer service and sales. Essential Skills & Experience: Positive, proactive attitude with a strong motivation to succeed in sales Excellent communication skills and confidence in customer interactions Proven ability to meet and exceed targets Calm and professional under pressure Strong Microsoft Office skills, including intermediate Excel Experience using databases and CRM/CMS systems Salary up to 28,000 Full-time, permanent opportunity Supportive and collaborative team environment Opportunity to develop both customer service and sales skills Office-based role in Newmarket EA First Ltd are acting as an Employment Agency for this permanent vacancy.
May 03, 2026
Full time
This is an exciting opportunity for someone who thrives in a fast-paced, target-driven environment and enjoys building strong relationships with customers while supporting sales activity. As a Customer Service Co-Ordinator, you will act as a key point of contact for customers, ensuring a seamless and professional experience from initial enquiry through to order completion. You will play a vital role in supporting sales, managing customer interactions, and contributing to a high-performing team environment. Key Responsibilities Act as the main point of contact for customers via phone and email Understand customer needs and deliver outstanding service and sales support Build and maintain strong customer relationships to encourage repeat business Work towards individual and team sales targets Support lead follow-ups and proactive sales activity Collaborate with colleagues and management to maintain high service standards Accurately manage customer data using internal systems Handle confidential and financial information with professionalism Contribute positively to a fast-paced, energetic team environment My client is looking for a confident, organised and commercially aware individual with a passion for customer service and sales. Essential Skills & Experience: Positive, proactive attitude with a strong motivation to succeed in sales Excellent communication skills and confidence in customer interactions Proven ability to meet and exceed targets Calm and professional under pressure Strong Microsoft Office skills, including intermediate Excel Experience using databases and CRM/CMS systems Salary up to 28,000 Full-time, permanent opportunity Supportive and collaborative team environment Opportunity to develop both customer service and sales skills Office-based role in Newmarket EA First Ltd are acting as an Employment Agency for this permanent vacancy.
