Business Development Manager - Key Accounts (Catering Equipment / Foodservice)Location: London & South East England (Field-Based)Salary: £45,000 - £50,000 + Company Car + Uncapped CommissionJob Type: Full-Time, Permanent The OpportunityWe are currently recruiting for an experienced Business Development Manager - Key Accounts to drive sales growth within the Foodservice & Hospitality sector, specialising in the supply of catering equipment and commercial kitchen solutions.This is a field-based role covering the South East, with a strong emphasis on new business development (70%), alongside the management and growth of existing key accounts (30%).You will be targeting key sectors including Healthcare, Education, Hospitality, and Group Purchasing Organisations (GPOs), delivering tailored solutions across a wide range of catering equipment and kitchen products. Key Responsibilities Identify and win new business opportunities within the Foodservice, Hospitality, Healthcare, and Education sectors Sell a comprehensive range of catering equipment, including light equipment, heavy equipment, front of house and back of house solutions Build, manage, and maintain a robust sales pipeline using CRM systems (e.g. Salesforce, Caterlyst) Develop and execute a territory sales plan to achieve revenue and gross profit targets Manage and grow a portfolio of existing key accounts, increasing spend and retention Build relationships with key decision-makers including Chefs, Buyers, Procurement Teams, and F&B Managers Conduct client meetings, site visits, and product presentations Deliver a consultative sales approach, identifying customer needs and offering appropriate solutions Maintain accurate sales forecasts, reporting, and CRM updates Stay informed on industry trends, competitor activity, and market developments Key RequirementsEssential: Proven experience as a Business Development Manager, Field Sales Executive, or Key Account Manager Strong track record of new business development and achieving sales targets Experience within Foodservice, Hospitality, or Catering Equipment sales Experience selling into Healthcare and/or Education sectors Strong pipeline management and CRM experience (Salesforce, Caterlyst or similar) Excellent communication, negotiation, and closing skills High level of commercial awareness and numerical ability Full UK driving licence Desirable: Experience selling commercial catering equipment or kitchen solutions Knowledge of public sector frameworks (e.g. NHS, TUCO, GPOs) Existing industry contacts within Foodservice or Hospitality Strong IT skills, including Excel Personal Attributes Target-driven and results-focused sales professional Strong new business "hunter" mentality Excellent relationship-building skills Highly organised with effective time and territory management Self-motivated, resilient, and proactive Professional and confident in client-facing environments Package & Benefits £45,000 - £50,000 basic salary Uncapped commission structure Company car Strong earning potential and career development opportunities Apply NowIf you are a successful Business Development Manager with experience in the Foodservice, Hospitality, or Catering Equipment sector, and you are looking for a role with strong earning potential and autonomy, we would like to hear from you.Mandeville is acting as an Employment Agency in relation to this vacancy.
Apr 28, 2026
Full time
Business Development Manager - Key Accounts (Catering Equipment / Foodservice)Location: London & South East England (Field-Based)Salary: £45,000 - £50,000 + Company Car + Uncapped CommissionJob Type: Full-Time, Permanent The OpportunityWe are currently recruiting for an experienced Business Development Manager - Key Accounts to drive sales growth within the Foodservice & Hospitality sector, specialising in the supply of catering equipment and commercial kitchen solutions.This is a field-based role covering the South East, with a strong emphasis on new business development (70%), alongside the management and growth of existing key accounts (30%).You will be targeting key sectors including Healthcare, Education, Hospitality, and Group Purchasing Organisations (GPOs), delivering tailored solutions across a wide range of catering equipment and kitchen products. Key Responsibilities Identify and win new business opportunities within the Foodservice, Hospitality, Healthcare, and Education sectors Sell a comprehensive range of catering equipment, including light equipment, heavy equipment, front of house and back of house solutions Build, manage, and maintain a robust sales pipeline using CRM systems (e.g. Salesforce, Caterlyst) Develop and execute a territory sales plan to achieve revenue and gross profit targets Manage and grow a portfolio of existing key accounts, increasing spend and retention Build relationships with key decision-makers including Chefs, Buyers, Procurement Teams, and F&B Managers Conduct client meetings, site visits, and product presentations Deliver a consultative sales approach, identifying customer needs and offering appropriate solutions Maintain accurate sales forecasts, reporting, and CRM updates Stay informed on industry trends, competitor activity, and market developments Key RequirementsEssential: Proven experience as a Business Development Manager, Field Sales Executive, or Key Account Manager Strong track record of new business development and achieving sales targets Experience within Foodservice, Hospitality, or Catering Equipment sales Experience selling into Healthcare and/or Education sectors Strong pipeline management and CRM experience (Salesforce, Caterlyst or similar) Excellent communication, negotiation, and closing skills High level of commercial awareness and numerical ability Full UK driving licence Desirable: Experience selling commercial catering equipment or kitchen solutions Knowledge of public sector frameworks (e.g. NHS, TUCO, GPOs) Existing industry contacts within Foodservice or Hospitality Strong IT skills, including Excel Personal Attributes Target-driven and results-focused sales professional Strong new business "hunter" mentality Excellent relationship-building skills Highly organised with effective time and territory management Self-motivated, resilient, and proactive Professional and confident in client-facing environments Package & Benefits £45,000 - £50,000 basic salary Uncapped commission structure Company car Strong earning potential and career development opportunities Apply NowIf you are a successful Business Development Manager with experience in the Foodservice, Hospitality, or Catering Equipment sector, and you are looking for a role with strong earning potential and autonomy, we would like to hear from you.Mandeville is acting as an Employment Agency in relation to this vacancy.
Yard Sale Pizza You are on the search for a Deputy General Manager to join our amazing team. In return you will receive a competitive base salary up to £34,000 per annum plus a generous bonus and excellent benefits. £31,000 - £34,000 OTE - £37,000 Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine in and takeaway in 15 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs & local eateries all on the quest for the perfect pie! We've won London's most loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast growing company who offer plenty of career progression for hard working and talented individuals. Finsbury Park was the second string to our bow, opening in June 2016, serving our delicious pizzas to all the hungry North Londoners in N4, N5, N16 & N7, for dine in, takeaway and delivery. What will I be doing? Supporting the General Manager in all aspects of running the shop during peak, busy shifts. Running your own shifts in the General Managers absence. Keeping the team motivated and bringing great energy to each and every shift! Managing customer expectations, always going above and beyond. Assisting with weekly reports, shop orders and team appraisals and development. What are we looking for? Someone who has at least one year's experience as a Deputy Manager, ideally within a fast paced, casual dining setting. Someone who has great knowledge of both food hygiene and health and safety procedures. An enthusiastic team leader and motivator who is a real people person with exceptional interpersonal skills. It would be advantageous if you have previously worked within a takeaway setting. An ambitious individual who would love to progress to a General Manager in the near future! What's on offer: Monthly bonus which is based on KPIs (after probation is passed) 40 hour contract, we love to promote a great work life balance! 28 days holiday. Christmas Closure. Loads of room for progression! Uniform and other merchandise to celebrate your milestones working with us. Free pizza on shift and brilliant discounts for family and friends across all sites! Staff parties throughout the year. Cycle to work scheme. Tech scheme. Hospitality Action's Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can't wait to hear from you! Pizza & Love, YSP
Apr 27, 2026
Full time
Yard Sale Pizza You are on the search for a Deputy General Manager to join our amazing team. In return you will receive a competitive base salary up to £34,000 per annum plus a generous bonus and excellent benefits. £31,000 - £34,000 OTE - £37,000 Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine in and takeaway in 15 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs & local eateries all on the quest for the perfect pie! We've won London's most loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast growing company who offer plenty of career progression for hard working and talented individuals. Finsbury Park was the second string to our bow, opening in June 2016, serving our delicious pizzas to all the hungry North Londoners in N4, N5, N16 & N7, for dine in, takeaway and delivery. What will I be doing? Supporting the General Manager in all aspects of running the shop during peak, busy shifts. Running your own shifts in the General Managers absence. Keeping the team motivated and bringing great energy to each and every shift! Managing customer expectations, always going above and beyond. Assisting with weekly reports, shop orders and team appraisals and development. What are we looking for? Someone who has at least one year's experience as a Deputy Manager, ideally within a fast paced, casual dining setting. Someone who has great knowledge of both food hygiene and health and safety procedures. An enthusiastic team leader and motivator who is a real people person with exceptional interpersonal skills. It would be advantageous if you have previously worked within a takeaway setting. An ambitious individual who would love to progress to a General Manager in the near future! What's on offer: Monthly bonus which is based on KPIs (after probation is passed) 40 hour contract, we love to promote a great work life balance! 28 days holiday. Christmas Closure. Loads of room for progression! Uniform and other merchandise to celebrate your milestones working with us. Free pizza on shift and brilliant discounts for family and friends across all sites! Staff parties throughout the year. Cycle to work scheme. Tech scheme. Hospitality Action's Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can't wait to hear from you! Pizza & Love, YSP
Yard Sale Pizza is on the search for a Deputy General Manager to join our amazing team. In return you will receive a competitive base salary up to £34,000 per annum plus a generous bonus and excellent benefits! £31,000 - £34,000 OTE - £37,000 Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 15 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. Our 5th store - within touching distance of Shoreditch. As well as our usual casual dine-in and takeaway vibes, we will be serving the local area with our dedicated delivery service, and another exclusive for this site sees us opening a basement bar for a more secluded dining experience, perfect for a date or to rent our the whole area for parties! What will I be doing? Supporting the General Manager in all aspects of running the shop during peak, busy shifts. Running your own shifts in the General Managers absence. Keeping the team motivated and bringing great energy to each and every shift! Managing customer expectations, always going above and beyond. Assisting with weekly reports, shop orders and team appraisals and development. What are we looking for? Someone who has at least one years' experience as a Deputy Manager, ideally within a fast-paced, casual dining setting. Someone who has great knowledge of both food hygiene and health and safety procedures. An enthusiastic team leader and motivator who is a real people person with exceptional interpersonal skills. It would be advantageous if you have previously worked within a takeaway setting. An ambitious individual who would love to progress to a General Manager in the near future! What's on offer: Monthly bonus which is based on KPIs (after probation is passed) 40-hour contract, we love to promote a great work-life balance! 28 days holiday. Christmas Closure. Loads of room for progression! Uniform and other merchandise to celebrate your milestones working with us. Free pizza on shift and brilliant discounts for family and friends across all sites! Staff parties throughout the year. Cycle to work scheme. Tech scheme. Hospitality Action's Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can't wait to hear from you! Pizza & Love, YSP
Apr 27, 2026
Full time
Yard Sale Pizza is on the search for a Deputy General Manager to join our amazing team. In return you will receive a competitive base salary up to £34,000 per annum plus a generous bonus and excellent benefits! £31,000 - £34,000 OTE - £37,000 Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 15 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. Our 5th store - within touching distance of Shoreditch. As well as our usual casual dine-in and takeaway vibes, we will be serving the local area with our dedicated delivery service, and another exclusive for this site sees us opening a basement bar for a more secluded dining experience, perfect for a date or to rent our the whole area for parties! What will I be doing? Supporting the General Manager in all aspects of running the shop during peak, busy shifts. Running your own shifts in the General Managers absence. Keeping the team motivated and bringing great energy to each and every shift! Managing customer expectations, always going above and beyond. Assisting with weekly reports, shop orders and team appraisals and development. What are we looking for? Someone who has at least one years' experience as a Deputy Manager, ideally within a fast-paced, casual dining setting. Someone who has great knowledge of both food hygiene and health and safety procedures. An enthusiastic team leader and motivator who is a real people person with exceptional interpersonal skills. It would be advantageous if you have previously worked within a takeaway setting. An ambitious individual who would love to progress to a General Manager in the near future! What's on offer: Monthly bonus which is based on KPIs (after probation is passed) 40-hour contract, we love to promote a great work-life balance! 28 days holiday. Christmas Closure. Loads of room for progression! Uniform and other merchandise to celebrate your milestones working with us. Free pizza on shift and brilliant discounts for family and friends across all sites! Staff parties throughout the year. Cycle to work scheme. Tech scheme. Hospitality Action's Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can't wait to hear from you! Pizza & Love, YSP
Right Now Group are currently partnered with an leader who are recruiting within their Commercial Catering team in the London region after a continued period of sustained growth. If you consider yourself to be suitable for a Commercial Catering Engineer role with a white goods focus and want to work for an industry leader, who focus on quality over quantity and set realist expectations, then this could be the role for you. IMPORTANT: A company Van is provided - please note all applicants must have a full drivers license due to the nature of this role. This position will require regular travel into the city of London. Job Title: Commercial Catering Engineer Location: Willing to travel to London Salary: 48,000 to 55,000 Hours: 40 per week 1 in 4 weekend Standby Fee a £50 standby fee is paid for being on call Sundays and Bank Holidays (Bank Holidays are voluntary and not part of the 1 in 4 rota) Monday to Friday 1.5 x basic hourly rate once 8.5 Hours have elapsed Saturday all day - 1.5 x basic hourly rate for all hours worked Sunday all day - 2.0 x basic hourly rate for all hours worked Bank Holidays all day 2.5 x basic hourly rate for all hours worked Role Overview Service, maintenance and repair of all commercial catering kitchen equipment: combi ovens, fryers, ranges, griddles Reactive repairs: Responding to emergency breakdowns to diagnose and fix faults on-site. Planned preventative maintenance (PPM): Conducting routine servicing, safety checks, and inspections to prevent future breakdowns and extend the lifespan of equipment. Installation and commissioning: Fitting new gas and electrical catering equipment and ensuring it operates to the manufacturer's specifications. Fault-finding and diagnostics: Troubleshooting complex electrical and gas system issues. Compliance and safety: Performing gas safety inspections (such as COMCAT) to meet legal and regulatory requirements and documenting all work thoroughly. Customer service: Communicating with clients, who are often stressed chefs or kitchen managers, to manage expectations and provide a professional service. Stock management: Maintaining and managing a stock of spare parts in a company vehicle to maximize the chances of a first-visit repair. Key Skills COMCAT 1, 2, 3, and 5 qualifications are essential. Commercial Gas Qualification (ACS or equivalent) is highly desirable. Strong understanding of electrical and mechanical systems related to catering equipment. Experience using service management software (e.g., Servicemax Joblogic, ServiceM8, or similar). Excellent written communication skills for report writing and documentation. Strong problem-solving skills and attention to detail.
Apr 27, 2026
Full time
Right Now Group are currently partnered with an leader who are recruiting within their Commercial Catering team in the London region after a continued period of sustained growth. If you consider yourself to be suitable for a Commercial Catering Engineer role with a white goods focus and want to work for an industry leader, who focus on quality over quantity and set realist expectations, then this could be the role for you. IMPORTANT: A company Van is provided - please note all applicants must have a full drivers license due to the nature of this role. This position will require regular travel into the city of London. Job Title: Commercial Catering Engineer Location: Willing to travel to London Salary: 48,000 to 55,000 Hours: 40 per week 1 in 4 weekend Standby Fee a £50 standby fee is paid for being on call Sundays and Bank Holidays (Bank Holidays are voluntary and not part of the 1 in 4 rota) Monday to Friday 1.5 x basic hourly rate once 8.5 Hours have elapsed Saturday all day - 1.5 x basic hourly rate for all hours worked Sunday all day - 2.0 x basic hourly rate for all hours worked Bank Holidays all day 2.5 x basic hourly rate for all hours worked Role Overview Service, maintenance and repair of all commercial catering kitchen equipment: combi ovens, fryers, ranges, griddles Reactive repairs: Responding to emergency breakdowns to diagnose and fix faults on-site. Planned preventative maintenance (PPM): Conducting routine servicing, safety checks, and inspections to prevent future breakdowns and extend the lifespan of equipment. Installation and commissioning: Fitting new gas and electrical catering equipment and ensuring it operates to the manufacturer's specifications. Fault-finding and diagnostics: Troubleshooting complex electrical and gas system issues. Compliance and safety: Performing gas safety inspections (such as COMCAT) to meet legal and regulatory requirements and documenting all work thoroughly. Customer service: Communicating with clients, who are often stressed chefs or kitchen managers, to manage expectations and provide a professional service. Stock management: Maintaining and managing a stock of spare parts in a company vehicle to maximize the chances of a first-visit repair. Key Skills COMCAT 1, 2, 3, and 5 qualifications are essential. Commercial Gas Qualification (ACS or equivalent) is highly desirable. Strong understanding of electrical and mechanical systems related to catering equipment. Experience using service management software (e.g., Servicemax Joblogic, ServiceM8, or similar). Excellent written communication skills for report writing and documentation. Strong problem-solving skills and attention to detail.
Regional Operations Manager Enfield / St Albans / Stevenage Area Impact Food Group (IFG) is one of England s fastest-growing school food providers, serving around one million students every day across more than 1,500 schools. We are dedicated to delivering high-quality, nutritious meals that support student wellbeing and enjoyment. Our brands include Innovate, Cucina, Chapter One (Independent Schools), Hutchison, and Dolce, reflecting our breadth of experience and reach across the school catering sector. We re growing fast, and we re looking for an experienced Operations Manager to oversee a portfolio of schools, supporting our teams and ensuring exceptional food, service, and operational standards. This is a field-based role, so you ll need to be prepared to travel between sites. What You ll Do: We are looking for a self-motivated, resilient, and highly organised multi-site Operations Manager with a background in high-quality food catering services. As an Operations Manager, you ll be the driving force behind multiple school kitchens, ensuring every site runs smoothly: Lead, motivate, and develop your teams to deliver outstanding results Build strong relationships with clients, suppliers, and stakeholders Monitor and improve operational performance across your portfolio Ensure food quality, hygiene, and compliance standards are consistently met Manage financial performance, including budgets, commercial and fixed-price contracts Support Chef Managers with recruitment, HR, and day-to-day operations Present data, reports, and insights to demonstrate operational success Who We re Looking For You re a hands-on, results-driven manager who thrives in a fast-paced environment. You ll have: Experience as an Area Manager or Operations Manager in contract or retail catering, managing at least 8 sites A proven track record of leading multi-site teams, with strong people management skills Confidence communicating with everyone from kitchen teams to senior stakeholders Excellent organisational skills and the ability to prioritise effectively Strong proficiency with Office tools, spreadsheets, and presentations A passion for fresh, contemporary food and delivering outstanding service We re looking for someone who leads by example, motivates teams, and genuinely cares about people and food. What s in It For You We don t just offer a job, we offer a career you can be proud of: 25 days paid annual leave plus bank holidays Life assurance and company pension Healthcare Access to our online learning and development platform Employee wellbeing programme Salary sacrifice electric car scheme IFG Rewards high-street discounts Annual Summer Party with company awards If you re ready to lead high-performing teams, make a real impact, and take your career to the next level, we d love to hear from you! Please note: An interview and assessmen t will be part of the recruitment process. IFG are committed to the safeguarding of children, and our employees share this commitment. Successful candidates are required to undergo an enhanced DBS disclosure and children s barred list check, which IFG will pay for. We are a committed equal opportunities employer - if you require any assistance for the interview process, please detail within your application. All information is kept confidential and in compliance with GDPR requirements.
Apr 26, 2026
Full time
Regional Operations Manager Enfield / St Albans / Stevenage Area Impact Food Group (IFG) is one of England s fastest-growing school food providers, serving around one million students every day across more than 1,500 schools. We are dedicated to delivering high-quality, nutritious meals that support student wellbeing and enjoyment. Our brands include Innovate, Cucina, Chapter One (Independent Schools), Hutchison, and Dolce, reflecting our breadth of experience and reach across the school catering sector. We re growing fast, and we re looking for an experienced Operations Manager to oversee a portfolio of schools, supporting our teams and ensuring exceptional food, service, and operational standards. This is a field-based role, so you ll need to be prepared to travel between sites. What You ll Do: We are looking for a self-motivated, resilient, and highly organised multi-site Operations Manager with a background in high-quality food catering services. As an Operations Manager, you ll be the driving force behind multiple school kitchens, ensuring every site runs smoothly: Lead, motivate, and develop your teams to deliver outstanding results Build strong relationships with clients, suppliers, and stakeholders Monitor and improve operational performance across your portfolio Ensure food quality, hygiene, and compliance standards are consistently met Manage financial performance, including budgets, commercial and fixed-price contracts Support Chef Managers with recruitment, HR, and day-to-day operations Present data, reports, and insights to demonstrate operational success Who We re Looking For You re a hands-on, results-driven manager who thrives in a fast-paced environment. You ll have: Experience as an Area Manager or Operations Manager in contract or retail catering, managing at least 8 sites A proven track record of leading multi-site teams, with strong people management skills Confidence communicating with everyone from kitchen teams to senior stakeholders Excellent organisational skills and the ability to prioritise effectively Strong proficiency with Office tools, spreadsheets, and presentations A passion for fresh, contemporary food and delivering outstanding service We re looking for someone who leads by example, motivates teams, and genuinely cares about people and food. What s in It For You We don t just offer a job, we offer a career you can be proud of: 25 days paid annual leave plus bank holidays Life assurance and company pension Healthcare Access to our online learning and development platform Employee wellbeing programme Salary sacrifice electric car scheme IFG Rewards high-street discounts Annual Summer Party with company awards If you re ready to lead high-performing teams, make a real impact, and take your career to the next level, we d love to hear from you! Please note: An interview and assessmen t will be part of the recruitment process. IFG are committed to the safeguarding of children, and our employees share this commitment. Successful candidates are required to undergo an enhanced DBS disclosure and children s barred list check, which IFG will pay for. We are a committed equal opportunities employer - if you require any assistance for the interview process, please detail within your application. All information is kept confidential and in compliance with GDPR requirements.
Incipio curates beautiful spaces with vibrant atmospheres for great times. We are seeking an outstanding and experienced Deputy General Manager with a love for varied hospitality experiences, high volume operations & who thrives managing large teams. The Palm House is a vibrant bar and restaurant in the heart of Victoria, proudly known as the home of the good life. The Role As Deputy General Manager, you'll be key to the running and success of The Palm House. Our Deputy General Managers are pro-active, insightful, commercial leaders for their venues. You will bring imagination, joy and a boundless passion for incredible people, outstanding hospitality and revenue driving through innovative ideas and continuous development of your team. We Expect You To Have pure passion for hospitality and giving guests a wonderful time. Take full ownership of your KPIs whether that is financials, people, compliance, stock management - guest experience is at the core of your passion. Lead joyous, guest focused shifts; managing everything from atmosphere to standards. Empower your team to develop through the career pathway, giving clear and example lead feedback. Obsess over service standards and deliver nothing short of excellence. Coach, mentor, and inspire with a big heart and a focus on people development. Work collaboratively with your General Manager, Head Chef and other stakeholders to achieve success. Ensure safety of your guests, your team, and your venue at all times. Maintain compliance and actively promote completion of online training, daily/ weekly checks and best practices. Adapt and evolve by embracing challenges and thrive in a changing environment. Communicate with impact - clearly, effectively, and with intention. Always taking the time to review and follow up. Be an effective leader who is approachable, honest and supportive in driving the business forward. Who You'll Be A proven leader with experience in high volume operations, in either a restaurant or bar setting. A personal license holder. Someone who loves running big shifts, managing varied areas of a business but keeps the guest experience as a priority. Energetic, passionate, and resilient. Have a structured mindset, setting clear expectations and empowering your team. Obsessed with communication, constantly speaking to your team, with the ability to communicate the bigger picture as well as venue specific details and getting the team to understand why their roles are so important to the venues success. Engaged in wider Incipio culture, living and breathing our values. Curiosity and courage - always questioning, improving, and innovating. Strong knowledge of food safety, allergies & health & safety. Fun! Capable of integrating seamlessly into Incipio's culture. Benefits & Best Bits Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio Hugely exciting career development, with opportunities to grow and expand in this role as the business grows 10% Bonus capacity paid annually Company awards and events Sickness & Compassionate Pay Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave Incipio FC + Seasonal Socials 50% discount for food and drink in all our venues Length in service; earn additional holiday after 2 years continuous service Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!
Apr 26, 2026
Full time
Incipio curates beautiful spaces with vibrant atmospheres for great times. We are seeking an outstanding and experienced Deputy General Manager with a love for varied hospitality experiences, high volume operations & who thrives managing large teams. The Palm House is a vibrant bar and restaurant in the heart of Victoria, proudly known as the home of the good life. The Role As Deputy General Manager, you'll be key to the running and success of The Palm House. Our Deputy General Managers are pro-active, insightful, commercial leaders for their venues. You will bring imagination, joy and a boundless passion for incredible people, outstanding hospitality and revenue driving through innovative ideas and continuous development of your team. We Expect You To Have pure passion for hospitality and giving guests a wonderful time. Take full ownership of your KPIs whether that is financials, people, compliance, stock management - guest experience is at the core of your passion. Lead joyous, guest focused shifts; managing everything from atmosphere to standards. Empower your team to develop through the career pathway, giving clear and example lead feedback. Obsess over service standards and deliver nothing short of excellence. Coach, mentor, and inspire with a big heart and a focus on people development. Work collaboratively with your General Manager, Head Chef and other stakeholders to achieve success. Ensure safety of your guests, your team, and your venue at all times. Maintain compliance and actively promote completion of online training, daily/ weekly checks and best practices. Adapt and evolve by embracing challenges and thrive in a changing environment. Communicate with impact - clearly, effectively, and with intention. Always taking the time to review and follow up. Be an effective leader who is approachable, honest and supportive in driving the business forward. Who You'll Be A proven leader with experience in high volume operations, in either a restaurant or bar setting. A personal license holder. Someone who loves running big shifts, managing varied areas of a business but keeps the guest experience as a priority. Energetic, passionate, and resilient. Have a structured mindset, setting clear expectations and empowering your team. Obsessed with communication, constantly speaking to your team, with the ability to communicate the bigger picture as well as venue specific details and getting the team to understand why their roles are so important to the venues success. Engaged in wider Incipio culture, living and breathing our values. Curiosity and courage - always questioning, improving, and innovating. Strong knowledge of food safety, allergies & health & safety. Fun! Capable of integrating seamlessly into Incipio's culture. Benefits & Best Bits Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio Hugely exciting career development, with opportunities to grow and expand in this role as the business grows 10% Bonus capacity paid annually Company awards and events Sickness & Compassionate Pay Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave Incipio FC + Seasonal Socials 50% discount for food and drink in all our venues Length in service; earn additional holiday after 2 years continuous service Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!
Job title: Chef Manager Location : Dartford (must drive and have own transport due to location) Salary: Competitive Hours : Monday to Thursday 7.30am - 3.30pm & Friday 7.00am - 1.00pm The role: We are seeking a hands-on and forward-thinking Chef Manager to lead the daily food service in our client's busy staff restaurant. This is a key leadership role responsible for delivering high-quality, modern food offerings while managing a small team, controlling costs and improving service standards. Benefits: 33 days annual leave (inclusive of bank holidays) Cycle to work scheme Healthcare Cash Back Scheme Enhanced Sick Pay Employee Assistance Programme Subsidised canteen food Free parking on site Eye care vouchers Subsidised local bus pass Christmas shut down (taken from holiday allowance) Food raffles at Christmas & Easter Monthly pay Discretional objectives bonus Key responsibilities would be: Actively develop and refresh menus to improve variety and appeal. Lead, mentor and motivate a small catering team. Train and develop new staff and temporary workers. Plan, prepare, cook and present high-quality breakfast and lunch service. Provide alternative options such as vegan, gluten, lactose etc. Produce grab-and-go items including sandwiches, wraps and pastries. Introduce seasonal, themed and event-based menus aligned with wellbeing initiatives. Ensure consistent food quality, presentation and service standards. Take customer orders, serve food and operate tills when required. Oversee all aspects of food service within the staff restaurant. Manage food ordering, stock control and supplier relationships. Make purchasing decisions within budget guidelines. Monitor and reduce food waste and improve cost efficiency. Analyse sales trends, waste and performance data to support decision-making. Maintain strong awareness of cost control and commercial performance. Work closely with suppliers and challenge where needed to improve value and quality. Use catering systems to review sales, waste and performance data. Maintain accurate HACCP documentation and complete audits as required. Carry out regular quality, temperature and compliance checks. Ensure full adherence to food hygiene, allergen labelling and health & safety standards. Maintain clean, safe and hygienic food preparation and service areas. Gather and act on customer feedback to improve food offerings. Handle customer queries and complaints professionally. Greet and liaise with contractors and stakeholders as required. Promote a positive food culture aligned with wellbeing strategy. Who we're looking for: Passionate about food innovation and menu development. Interested in modern and healthy food trends. Confident challenging traditional canteen offerings. Focused on reducing waste and improving efficiency. Able to balance quality with affordability. Able to use sales and waste data to influence decisions. Enjoys interacting with staff and gathering feedback. Treats the kitchen as a small business within a business. Thinks commercially about suppliers, pricing and value. Experience and skills required: A Level 2 Food Hygiene Certificate NVQ Level 2 in Hospitality or Catering - desirable Experience in contract catering (manufacturing, education, healthcare) Experience in a catering management role with responsibility for supervising others. Holds working knowledge of allergen labelling requirements. Effective planning of menus and utilisation of produce experience. Skilled in menu development and improvement initiatives. Basic experience of MS Office and digital catering or POS systems. Next steps: If this sounds like the ideal position for you and you have the experience outlined above, then please apply and you will be contacted by a member of our team if your CV matches our requirements. If you would like any further information before applying, then please call Ellie - Permanent Consultant on (phone number removed) or email (url removed) New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Apr 26, 2026
Full time
Job title: Chef Manager Location : Dartford (must drive and have own transport due to location) Salary: Competitive Hours : Monday to Thursday 7.30am - 3.30pm & Friday 7.00am - 1.00pm The role: We are seeking a hands-on and forward-thinking Chef Manager to lead the daily food service in our client's busy staff restaurant. This is a key leadership role responsible for delivering high-quality, modern food offerings while managing a small team, controlling costs and improving service standards. Benefits: 33 days annual leave (inclusive of bank holidays) Cycle to work scheme Healthcare Cash Back Scheme Enhanced Sick Pay Employee Assistance Programme Subsidised canteen food Free parking on site Eye care vouchers Subsidised local bus pass Christmas shut down (taken from holiday allowance) Food raffles at Christmas & Easter Monthly pay Discretional objectives bonus Key responsibilities would be: Actively develop and refresh menus to improve variety and appeal. Lead, mentor and motivate a small catering team. Train and develop new staff and temporary workers. Plan, prepare, cook and present high-quality breakfast and lunch service. Provide alternative options such as vegan, gluten, lactose etc. Produce grab-and-go items including sandwiches, wraps and pastries. Introduce seasonal, themed and event-based menus aligned with wellbeing initiatives. Ensure consistent food quality, presentation and service standards. Take customer orders, serve food and operate tills when required. Oversee all aspects of food service within the staff restaurant. Manage food ordering, stock control and supplier relationships. Make purchasing decisions within budget guidelines. Monitor and reduce food waste and improve cost efficiency. Analyse sales trends, waste and performance data to support decision-making. Maintain strong awareness of cost control and commercial performance. Work closely with suppliers and challenge where needed to improve value and quality. Use catering systems to review sales, waste and performance data. Maintain accurate HACCP documentation and complete audits as required. Carry out regular quality, temperature and compliance checks. Ensure full adherence to food hygiene, allergen labelling and health & safety standards. Maintain clean, safe and hygienic food preparation and service areas. Gather and act on customer feedback to improve food offerings. Handle customer queries and complaints professionally. Greet and liaise with contractors and stakeholders as required. Promote a positive food culture aligned with wellbeing strategy. Who we're looking for: Passionate about food innovation and menu development. Interested in modern and healthy food trends. Confident challenging traditional canteen offerings. Focused on reducing waste and improving efficiency. Able to balance quality with affordability. Able to use sales and waste data to influence decisions. Enjoys interacting with staff and gathering feedback. Treats the kitchen as a small business within a business. Thinks commercially about suppliers, pricing and value. Experience and skills required: A Level 2 Food Hygiene Certificate NVQ Level 2 in Hospitality or Catering - desirable Experience in contract catering (manufacturing, education, healthcare) Experience in a catering management role with responsibility for supervising others. Holds working knowledge of allergen labelling requirements. Effective planning of menus and utilisation of produce experience. Skilled in menu development and improvement initiatives. Basic experience of MS Office and digital catering or POS systems. Next steps: If this sounds like the ideal position for you and you have the experience outlined above, then please apply and you will be contacted by a member of our team if your CV matches our requirements. If you would like any further information before applying, then please call Ellie - Permanent Consultant on (phone number removed) or email (url removed) New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Monday to Friday Good work/life balance with term time only (44.6 weeks per year) Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Please note: This role is contracted to 44.6 weeks per year We're recruiting an experienced Chef Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Chartwells on a full time basis, contracted to 35 hours per week. As a Chef Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Could you shine as Chartwells's next Chef Manager? Here's what you need to know before applying: Your key responsibilities will include: Preparing delicious food to the highest standards Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service Overseeing the efficiency of all in-unit catering operations, including managing inventories, monitoring budgets, and implementing action plans Communicating regularly with your line manager to monitor KPIs and targets Representing Compass Group UK&I and maintaining a positive brand image Identifying opportunities for new food or service concepts to drive sales Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations Supporting and training our teams, leading from the front to make sure everyone can excel in their role Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams. Our ideal Chef Manager will: Be passionate about great-tasting food and exceptional customer service Have a minimum of two years of catering experience Have experience managing teams in a similar role Hold an NVQ Level 1 & 2 or City & Guilds 706/1 and 2 Hold a Basic Food Hygiene certificate Demonstrate brilliant financial acumen Have excellent communication and organisational skills Be an ambitious and motivated individual who is always looking to upskill Job Reference: com R/BU CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Apr 25, 2026
Full time
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Monday to Friday Good work/life balance with term time only (44.6 weeks per year) Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Please note: This role is contracted to 44.6 weeks per year We're recruiting an experienced Chef Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Chartwells on a full time basis, contracted to 35 hours per week. As a Chef Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Could you shine as Chartwells's next Chef Manager? Here's what you need to know before applying: Your key responsibilities will include: Preparing delicious food to the highest standards Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service Overseeing the efficiency of all in-unit catering operations, including managing inventories, monitoring budgets, and implementing action plans Communicating regularly with your line manager to monitor KPIs and targets Representing Compass Group UK&I and maintaining a positive brand image Identifying opportunities for new food or service concepts to drive sales Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations Supporting and training our teams, leading from the front to make sure everyone can excel in their role Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams. Our ideal Chef Manager will: Be passionate about great-tasting food and exceptional customer service Have a minimum of two years of catering experience Have experience managing teams in a similar role Hold an NVQ Level 1 & 2 or City & Guilds 706/1 and 2 Hold a Basic Food Hygiene certificate Demonstrate brilliant financial acumen Have excellent communication and organisational skills Be an ambitious and motivated individual who is always looking to upskill Job Reference: com R/BU CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
General Manager, Restaurant/Bar London SW16 Package c£49,000 p.a. (Base Salary c£45K plus £4k bonus paid £1k per quarter, after probation, based on meeting realistic KPIs) Hours 40-45 per week. You will build your own schedule based on business needs but trading hours are 11am to 10pm Tuesday to Thursday, 11am to 11pm Friday and Saturday and 11am to 8pm Sunday. Monday closed. We are looking for an experience General Manager to lead the transition of this restaurant venue to a more refined, produce led neighbourhood restaurant and bar (Gastropub style). The GM will set standards both front of house and back of house, it is not just about running shifts and hitting numbers it is about leading by example with customers and operations. The GM will take ownership of the site whilst going through its relaunch and therefore will be key to shaping the restaurant, atmosphere, and standards on a day-to-day basis, from the guest experience to the team culture and the product on the floor. You'll work closely with ownership through the transition and have real influence over how the site develops. Longer term, this site is intended to become a benchmark within the group - particularly for training and development. We're not looking for someone who just wants to run a venue. We're looking for someone who cares about doing it properly - for the guest, the team and the business. You'll have strong central support on finance and structure. Your job is to make sure an exceptional customer experience for every guest. We are looking for a GM from a strong restaurant/bar or gastro pub background who : Understands the difference between good and genuinely great. Cares about the guest experience and the small details that make it Is present on the floor and lead from the front Can build teams that take pride in what they do Has a good eye for food, drink and environment Is commercially aware, but not driven purely by the numbers Responsibilities for General Manager, SW16 Financials Complete P&L Ownership Total accountability for revenue, margin, labour, and EBITDA. Weekly forecasting and commercial planning. Labour modelling aligned to late-night trading. Cost control and supplier management. Profit improvement initiatives. Delivering budget and stretch targets. You are responsible for the numbers. Operations Full control of front-of-house, bar and kitchen teams. Enforcing standards and discipline. Maintaining energy and quality during peak trading. Immediate correction of operational failures. The venue runs to your standards. Kitchen Oversight Direct management of Head Chef. Delivering food GP targets. Kitchen labour and cost control. Consistency, hygiene and execution standards. The kitchen is part of your P&L. Compliance & Licensing Full responsibility for licensing compliance. Health & Safety ownership. Incident management. Local authority relationships. Zero tolerance for avoidable risk. You protect the licence. Leadership & Talent Development Recruit, train and retain strong managers. Set clear KPIs and accountability. Develop future leaders. Address underperformance decisively. Create a disciplined, professional culture. You build the team. You set the tone. Requirements for General Manager, SW16 Previous restaurant/bar or Gastropub management experience. A strong understanding of the London hospitality scene Solid product knowledge across food and drink (WSET is a plus, not essential) Is confident with new openings / rebrands and setting trends Has solid product knowledge across food and drink (WSET a plus, but not essential. This is a leadership position with full accountability. If you are ready to take complete control of an exciting new Restaurant/Bar (Gastropub) and drive measurable impact, this role is designed for you.
Apr 24, 2026
Full time
General Manager, Restaurant/Bar London SW16 Package c£49,000 p.a. (Base Salary c£45K plus £4k bonus paid £1k per quarter, after probation, based on meeting realistic KPIs) Hours 40-45 per week. You will build your own schedule based on business needs but trading hours are 11am to 10pm Tuesday to Thursday, 11am to 11pm Friday and Saturday and 11am to 8pm Sunday. Monday closed. We are looking for an experience General Manager to lead the transition of this restaurant venue to a more refined, produce led neighbourhood restaurant and bar (Gastropub style). The GM will set standards both front of house and back of house, it is not just about running shifts and hitting numbers it is about leading by example with customers and operations. The GM will take ownership of the site whilst going through its relaunch and therefore will be key to shaping the restaurant, atmosphere, and standards on a day-to-day basis, from the guest experience to the team culture and the product on the floor. You'll work closely with ownership through the transition and have real influence over how the site develops. Longer term, this site is intended to become a benchmark within the group - particularly for training and development. We're not looking for someone who just wants to run a venue. We're looking for someone who cares about doing it properly - for the guest, the team and the business. You'll have strong central support on finance and structure. Your job is to make sure an exceptional customer experience for every guest. We are looking for a GM from a strong restaurant/bar or gastro pub background who : Understands the difference between good and genuinely great. Cares about the guest experience and the small details that make it Is present on the floor and lead from the front Can build teams that take pride in what they do Has a good eye for food, drink and environment Is commercially aware, but not driven purely by the numbers Responsibilities for General Manager, SW16 Financials Complete P&L Ownership Total accountability for revenue, margin, labour, and EBITDA. Weekly forecasting and commercial planning. Labour modelling aligned to late-night trading. Cost control and supplier management. Profit improvement initiatives. Delivering budget and stretch targets. You are responsible for the numbers. Operations Full control of front-of-house, bar and kitchen teams. Enforcing standards and discipline. Maintaining energy and quality during peak trading. Immediate correction of operational failures. The venue runs to your standards. Kitchen Oversight Direct management of Head Chef. Delivering food GP targets. Kitchen labour and cost control. Consistency, hygiene and execution standards. The kitchen is part of your P&L. Compliance & Licensing Full responsibility for licensing compliance. Health & Safety ownership. Incident management. Local authority relationships. Zero tolerance for avoidable risk. You protect the licence. Leadership & Talent Development Recruit, train and retain strong managers. Set clear KPIs and accountability. Develop future leaders. Address underperformance decisively. Create a disciplined, professional culture. You build the team. You set the tone. Requirements for General Manager, SW16 Previous restaurant/bar or Gastropub management experience. A strong understanding of the London hospitality scene Solid product knowledge across food and drink (WSET is a plus, not essential) Is confident with new openings / rebrands and setting trends Has solid product knowledge across food and drink (WSET a plus, but not essential. This is a leadership position with full accountability. If you are ready to take complete control of an exciting new Restaurant/Bar (Gastropub) and drive measurable impact, this role is designed for you.
Flat Iron Square London Bridge 19 screens. 16 beers on tap. 780-capacity events. London's premier sports and social destination. There's nowhere quite like Flat Iron Square. Built under the railway arches at the heart of London Bridge, it's London's iconic live sports and entertainment destination, and it's built for big moments. Nineteen screens. Sixteen beers on tap. Street food curated by Michelin-starred chefs: Opa - Greek souvlaki, Flock - buttermilk fried chicken, Dough - Neapolitan pizza. A Taproom. A beer garden with heaters for year round trading. Private hire for up to 420 guests. "Speed Quizzing", Oktoberfest, Six Nations, the FIFA World Cup, seasonal takeovers, and weekly DJs. This is hospitality at scale, done with character. Reimagined for 2025 with an upgraded garden, a refreshed food kiosk lineup, and a bigger events programme than ever, Flat Iron Square is at an exciting point in its story, and we need a General Manager ready to own it. This isn't a role for someone who wants a quiet life. It's a role for a high calibre operator who thrives under the lights, loves the energy of sport and entertainment, and knows how to turn big trading moments into standout guest experiences and serious commercial results. The Role You'll take full ownership of Flat Iron Square with a focus on performance, people, guest experience, and commercial delivery across wet led trade, five independent food traders, a full events calendar, and private hire up to exclusive whole venue takeovers. This is a high visibility, hands on role with real scale and real accountability. You'll lead from the front and set the standard that every shift is measured against. In Your First 12 Months, You'll Deliver Revenue Ahead of Plan Drive revenue across 16 taps, a full cocktail and wine programme, five food traders, private hire, and every major sporting and cultural moment the venue trades around by leading your team to upsell with confidence at every opportunity. Build and execute detailed trading plans for peak occasions including the 2026 World Cup, Oktoberfest, and seasonal takeovers by squeezing every pound of potential from each. Know your numbers in real time - wet vs food mix, hourly revenue, event performance, and act within the same trading period, not the next morning. Work closely with the central marketing and events teams to develop and deliver corporate packages, brand partnerships, premium group sports experiences, and bespoke seasonal activations. Build EBITDA Discipline Own the full site P&L and deliver EBITDA at or above target, every month, every quarter, without exception by deploying labour intelligently, a strong GP management by controlling waste and disciplined stock processes. Hold all five food operators commercially accountable: footfall conversion, quality consistency, and their contribution to the overall guest experience and margin. Manage operating expenditure with the same discipline you apply to revenue - every cost is a conscious decision, not a default. Produce insightful weekly and monthly P&L commentary; know the story behind every line before anyone asks. Create A Standout Guest Experience Set and hold the guest experience standard across every space including the Taproom, bars, beer garden, courtyard, and food trader areas, without exception to ensure Flat Iron Square crackles with energy on a match day and feels genuinely welcoming on quieter afternoons and where the atmosphere is part of the product. Make major event days feel effortless to the guest with flawless logistics, an energised team, every screen live, and every detail right by building pre service rituals and operational checklists that make brilliant experiences repeatable, not accidental. Monitor guest feedback in real time by owning complaints personally, closing the loop the same day, and turn every recovery into a loyalty win. Sweat the details so guests feel without consciously noticing. Screen quality, sound levels, queue management, beer garden temperature, flow between spaces, it all counts. Build And Lead a High Performing Team Recruit with intention: hire for energy, attitude and character. Onboard with conviction: Prepare the team for the venue by demonstrating and upholding the standards. Flat Iron Square has a personality, and your team should match it. Lead with visibility and pace where you are on the floor, in the moment, and your team knows exactly what great looks like because they see it from you. Build a high accountability culture where ownership is the norm and where people step up because they want to, because the expectation is clear and the support is tangible by coaching performance in the moment, giving honest, specific, timely feedback and making it land. Retain your best people by making Flat Iron Square a place where careers are built, by identifying your next wave of leaders early, investing in them properly, and building genuine succession into the management structure. Own Food & Operational Performance Oversee all food operations across the site's five independent traders, ensuring a joined up, high quality guest experience by managing the food operations with confidence by upholding clear expectations, regular commercial reviews, and zero tolerance for inconsistency on quality or delivery. Maintain exceptional compliance across licensing, EHO, H&S, security, and DPS responsibilities to always be audit ready, never reactive. Keep the physical venue including arches, Taproom, beer garden, and courtyard, immaculately maintained and always presenting at the level guests expect from London Bridge's most talked about destination. Build and own the operational playbook: opening standards, service delivery across all spaces, closing procedures, event day run sheets, nothing is left to habit or guesswork. What You Bring Proven experience as a General Manager in a high volume, fast paced hospitality venue meaning you've run something complex before and done it well. A background in premium pubs, sports bars, large format bars, or multi revenue entertainment venues - you understand this world. Strong commercial instincts and full P&L ownership. You know how to make a venue perform and you've got the results to prove it. A visible, energetic leadership presence with clear standards because you live them on the floor, not from behind a laptop. Experience managing multiple revenue streams, food operators, events operations and stakeholders simultaneously, without dropping a ball. A genuine love for sport, entertainment, and occasion led hospitality where Flat Iron Square is a passion project as much as a job. Operational rigour: tight on compliance, detail obsessed, and completely calm under the pressure of a full capacity World Cup final. The ability to read a room, a P&L, and people and to be able to respond to all three with intelligence, speed and confidence. The Package Top of market salary plus service charge for the right individual, reflecting the ambition and scale of the role. Day one access to the Culinary Collective People Hub including discounts, wellbeing support, and team recognition. 50% off food and drink across all Culinary Collective sites, for you and 5 guests. Real career development within a growing, ambitious multi site hospitality group. The chance to lead one of London's most talked about venues at exactly the right moment in its next chapter. Sound Like You? Flat Iron Square has the screens, the taps, the food, the beer garden, the events calendar, and the location. What it needs is a GM with the edge to match all of that, someone who brings commercial intelligence, operational discipline, and genuine hospitality passion to every single shift. If that sounds like you, we'd love to hear from you. Compensation: Competitive salary
Apr 23, 2026
Full time
Flat Iron Square London Bridge 19 screens. 16 beers on tap. 780-capacity events. London's premier sports and social destination. There's nowhere quite like Flat Iron Square. Built under the railway arches at the heart of London Bridge, it's London's iconic live sports and entertainment destination, and it's built for big moments. Nineteen screens. Sixteen beers on tap. Street food curated by Michelin-starred chefs: Opa - Greek souvlaki, Flock - buttermilk fried chicken, Dough - Neapolitan pizza. A Taproom. A beer garden with heaters for year round trading. Private hire for up to 420 guests. "Speed Quizzing", Oktoberfest, Six Nations, the FIFA World Cup, seasonal takeovers, and weekly DJs. This is hospitality at scale, done with character. Reimagined for 2025 with an upgraded garden, a refreshed food kiosk lineup, and a bigger events programme than ever, Flat Iron Square is at an exciting point in its story, and we need a General Manager ready to own it. This isn't a role for someone who wants a quiet life. It's a role for a high calibre operator who thrives under the lights, loves the energy of sport and entertainment, and knows how to turn big trading moments into standout guest experiences and serious commercial results. The Role You'll take full ownership of Flat Iron Square with a focus on performance, people, guest experience, and commercial delivery across wet led trade, five independent food traders, a full events calendar, and private hire up to exclusive whole venue takeovers. This is a high visibility, hands on role with real scale and real accountability. You'll lead from the front and set the standard that every shift is measured against. In Your First 12 Months, You'll Deliver Revenue Ahead of Plan Drive revenue across 16 taps, a full cocktail and wine programme, five food traders, private hire, and every major sporting and cultural moment the venue trades around by leading your team to upsell with confidence at every opportunity. Build and execute detailed trading plans for peak occasions including the 2026 World Cup, Oktoberfest, and seasonal takeovers by squeezing every pound of potential from each. Know your numbers in real time - wet vs food mix, hourly revenue, event performance, and act within the same trading period, not the next morning. Work closely with the central marketing and events teams to develop and deliver corporate packages, brand partnerships, premium group sports experiences, and bespoke seasonal activations. Build EBITDA Discipline Own the full site P&L and deliver EBITDA at or above target, every month, every quarter, without exception by deploying labour intelligently, a strong GP management by controlling waste and disciplined stock processes. Hold all five food operators commercially accountable: footfall conversion, quality consistency, and their contribution to the overall guest experience and margin. Manage operating expenditure with the same discipline you apply to revenue - every cost is a conscious decision, not a default. Produce insightful weekly and monthly P&L commentary; know the story behind every line before anyone asks. Create A Standout Guest Experience Set and hold the guest experience standard across every space including the Taproom, bars, beer garden, courtyard, and food trader areas, without exception to ensure Flat Iron Square crackles with energy on a match day and feels genuinely welcoming on quieter afternoons and where the atmosphere is part of the product. Make major event days feel effortless to the guest with flawless logistics, an energised team, every screen live, and every detail right by building pre service rituals and operational checklists that make brilliant experiences repeatable, not accidental. Monitor guest feedback in real time by owning complaints personally, closing the loop the same day, and turn every recovery into a loyalty win. Sweat the details so guests feel without consciously noticing. Screen quality, sound levels, queue management, beer garden temperature, flow between spaces, it all counts. Build And Lead a High Performing Team Recruit with intention: hire for energy, attitude and character. Onboard with conviction: Prepare the team for the venue by demonstrating and upholding the standards. Flat Iron Square has a personality, and your team should match it. Lead with visibility and pace where you are on the floor, in the moment, and your team knows exactly what great looks like because they see it from you. Build a high accountability culture where ownership is the norm and where people step up because they want to, because the expectation is clear and the support is tangible by coaching performance in the moment, giving honest, specific, timely feedback and making it land. Retain your best people by making Flat Iron Square a place where careers are built, by identifying your next wave of leaders early, investing in them properly, and building genuine succession into the management structure. Own Food & Operational Performance Oversee all food operations across the site's five independent traders, ensuring a joined up, high quality guest experience by managing the food operations with confidence by upholding clear expectations, regular commercial reviews, and zero tolerance for inconsistency on quality or delivery. Maintain exceptional compliance across licensing, EHO, H&S, security, and DPS responsibilities to always be audit ready, never reactive. Keep the physical venue including arches, Taproom, beer garden, and courtyard, immaculately maintained and always presenting at the level guests expect from London Bridge's most talked about destination. Build and own the operational playbook: opening standards, service delivery across all spaces, closing procedures, event day run sheets, nothing is left to habit or guesswork. What You Bring Proven experience as a General Manager in a high volume, fast paced hospitality venue meaning you've run something complex before and done it well. A background in premium pubs, sports bars, large format bars, or multi revenue entertainment venues - you understand this world. Strong commercial instincts and full P&L ownership. You know how to make a venue perform and you've got the results to prove it. A visible, energetic leadership presence with clear standards because you live them on the floor, not from behind a laptop. Experience managing multiple revenue streams, food operators, events operations and stakeholders simultaneously, without dropping a ball. A genuine love for sport, entertainment, and occasion led hospitality where Flat Iron Square is a passion project as much as a job. Operational rigour: tight on compliance, detail obsessed, and completely calm under the pressure of a full capacity World Cup final. The ability to read a room, a P&L, and people and to be able to respond to all three with intelligence, speed and confidence. The Package Top of market salary plus service charge for the right individual, reflecting the ambition and scale of the role. Day one access to the Culinary Collective People Hub including discounts, wellbeing support, and team recognition. 50% off food and drink across all Culinary Collective sites, for you and 5 guests. Real career development within a growing, ambitious multi site hospitality group. The chance to lead one of London's most talked about venues at exactly the right moment in its next chapter. Sound Like You? Flat Iron Square has the screens, the taps, the food, the beer garden, the events calendar, and the location. What it needs is a GM with the edge to match all of that, someone who brings commercial intelligence, operational discipline, and genuine hospitality passion to every single shift. If that sounds like you, we'd love to hear from you. Compensation: Competitive salary
Full-time • Front of House • 45.00 Hours per week • Searcys are on the lookout for a dynamic and inspiring Assistant General Manager to join the team at the world-renowned National Portrait Gallery. This is more than just a management role - it's an opportunity to be part of something truly special. As Assistant General Manager, you'll be at the heart of the operation, bringing energy, leadership, and passion to every service. You'll work side by side with the General Manager to deliver exceptional guest experiences, champion team development, and drive operational excellence in a fast paced, high profile environment. We are proud to be home to the extraordinary Portrait Restaurant, created in collaboration with Michelin starred chef Richard Corrigan. Since opening, we've earned a reputation for delivering world class food and drink, quickly becoming one of London's must visit dining destinations. As an Assistant General Manager you will receive the following industry leading benefits: 50% discount across Searcys venues Enrolment into the Searcys pension scheme Up to 35 days annual leave (dependent on job role) Access to everyday discounts and communication portal Employee assistance programme Cycle to work scheme A day off to volunteer / give back to the charity of your choice Your birthday off to celebrate in style Sundays to Tuesdays daytime only; Wednesdays to Saturdays lunch and dinner service. Key Responsibilities Lead and inspire FOH staff to consistently deliver attentive, polished service Ensure smooth daily operations including service flow, reservations, and guest satisfaction Support hiring, training, and ongoing development of team members Maintain high standards of cleanliness, safety, and compliance Assist with inventory control, cost management, and budgeting Monitor and address guest feedback with professionalism and urgency Uphold brand values and culture while fostering a positive team environment Act as MOD (Manager on Duty) and make high-level decisions in GM's absence Qualifications and Experience 3+ years of experience in a leadership role within an upscale or fine dining environment Deep understanding of hospitality standards, service etiquette, and guest relations Strong leadership, communication, and organisational skills Proven ability to manage, mentor, and motivate a high-performing team Experience with POS systems, reservation platforms Professional appearance and demeanor; calm under pressure Availability to work evenings, weekends, and holidays as required
Apr 23, 2026
Full time
Full-time • Front of House • 45.00 Hours per week • Searcys are on the lookout for a dynamic and inspiring Assistant General Manager to join the team at the world-renowned National Portrait Gallery. This is more than just a management role - it's an opportunity to be part of something truly special. As Assistant General Manager, you'll be at the heart of the operation, bringing energy, leadership, and passion to every service. You'll work side by side with the General Manager to deliver exceptional guest experiences, champion team development, and drive operational excellence in a fast paced, high profile environment. We are proud to be home to the extraordinary Portrait Restaurant, created in collaboration with Michelin starred chef Richard Corrigan. Since opening, we've earned a reputation for delivering world class food and drink, quickly becoming one of London's must visit dining destinations. As an Assistant General Manager you will receive the following industry leading benefits: 50% discount across Searcys venues Enrolment into the Searcys pension scheme Up to 35 days annual leave (dependent on job role) Access to everyday discounts and communication portal Employee assistance programme Cycle to work scheme A day off to volunteer / give back to the charity of your choice Your birthday off to celebrate in style Sundays to Tuesdays daytime only; Wednesdays to Saturdays lunch and dinner service. Key Responsibilities Lead and inspire FOH staff to consistently deliver attentive, polished service Ensure smooth daily operations including service flow, reservations, and guest satisfaction Support hiring, training, and ongoing development of team members Maintain high standards of cleanliness, safety, and compliance Assist with inventory control, cost management, and budgeting Monitor and address guest feedback with professionalism and urgency Uphold brand values and culture while fostering a positive team environment Act as MOD (Manager on Duty) and make high-level decisions in GM's absence Qualifications and Experience 3+ years of experience in a leadership role within an upscale or fine dining environment Deep understanding of hospitality standards, service etiquette, and guest relations Strong leadership, communication, and organisational skills Proven ability to manage, mentor, and motivate a high-performing team Experience with POS systems, reservation platforms Professional appearance and demeanor; calm under pressure Availability to work evenings, weekends, and holidays as required
Granger & Co.Notting Hill
City Of Westminster, London
ABOUT US Since we opened our doors in London in 2011, Granger & Co. has brought the relaxed, sunny Australian way of dining to the city. Our restaurants reflect the spirit that Bill Granger made known around the world: easy-going, generous excellence. Our food makes people feel good. It is full of flavour, goodness and vitality. We thoughtfully source the best possible ingredients with a sunny, colourful lightness, and the emotional comfort of food is as important to us as how it looks and tastes. We celebrate seasonality, champion local growers and suppliers and prioritise ingredients grown with care for the world. As a family-owned restaurant group that is constantly evolving, we value all employees as respected individuals and foster diversity and inclusion, with everyone given a chance to share their voice and ideas. People stay with us and grow with us, many for over a decade. THE ROLE This is a full-time position with a mix of daytime, evening and weekend shifts. As a vital support to the General Manager, you will take ownership of the daily operation, confidently managing the floor and ensuring service runs smoothly at all times. You will lead and motivate all departments with pace and attention to detail, inspiring them through seasonal menu changes and teaching with generosity to build skills and confidence. You will have a support team working with you including our Bar Manager, Restaurant Manager and Head Chef. ABOUT YOU You love hospitality, from the joy of sharing great food and drink to creating memorable experiences for guests. You are a hands-on and proactive who can confidently guide a team through demanding, high-volume shifts, raising the bar in hospitality, customer service and setting the standard on the floor. Calm under pressure, organised and solutions-focused, you thrive in a fast-paced environment where every detail matters. You understand what makes service exceptional and know how to bring together front and back of house to ensure the restaurant runs seamlessly. With previous experience as an Assistant General Manager or in a similar role, you are hungry to step up to the next level. Above all, you care deeply about guest satisfaction, teamwork, and creating an inclusive environment where both guests and teams feel genuinely welcome. WHAT WE OFFER A real work-life balance in a people-first business with teams who love what they do. An additional day of holiday for every year of service after two years. Access to wellbeing support and private GP services through Hospitality Rewards. Freshly made staff meals every shift. 50% off when you dine in our restaurants (for up to four people). Cycle to work scheme. Enhanced maternity pay (after 40 weeks of service). Ongoing learning opportunities and visits to the farms and producers we work with. We believe great food and hospitality bring people together. Our kitchens and restaurants are places where every team member is heard, supported, respected and encouraged to grow. We are proud of our inclusive culture and the positive energy it brings to our restaurants. If you are excited by the idea of cooking seasonal, ingredient-led food with a team who cares about flavour and hospitality, we would love to hear from you.
Apr 23, 2026
Full time
ABOUT US Since we opened our doors in London in 2011, Granger & Co. has brought the relaxed, sunny Australian way of dining to the city. Our restaurants reflect the spirit that Bill Granger made known around the world: easy-going, generous excellence. Our food makes people feel good. It is full of flavour, goodness and vitality. We thoughtfully source the best possible ingredients with a sunny, colourful lightness, and the emotional comfort of food is as important to us as how it looks and tastes. We celebrate seasonality, champion local growers and suppliers and prioritise ingredients grown with care for the world. As a family-owned restaurant group that is constantly evolving, we value all employees as respected individuals and foster diversity and inclusion, with everyone given a chance to share their voice and ideas. People stay with us and grow with us, many for over a decade. THE ROLE This is a full-time position with a mix of daytime, evening and weekend shifts. As a vital support to the General Manager, you will take ownership of the daily operation, confidently managing the floor and ensuring service runs smoothly at all times. You will lead and motivate all departments with pace and attention to detail, inspiring them through seasonal menu changes and teaching with generosity to build skills and confidence. You will have a support team working with you including our Bar Manager, Restaurant Manager and Head Chef. ABOUT YOU You love hospitality, from the joy of sharing great food and drink to creating memorable experiences for guests. You are a hands-on and proactive who can confidently guide a team through demanding, high-volume shifts, raising the bar in hospitality, customer service and setting the standard on the floor. Calm under pressure, organised and solutions-focused, you thrive in a fast-paced environment where every detail matters. You understand what makes service exceptional and know how to bring together front and back of house to ensure the restaurant runs seamlessly. With previous experience as an Assistant General Manager or in a similar role, you are hungry to step up to the next level. Above all, you care deeply about guest satisfaction, teamwork, and creating an inclusive environment where both guests and teams feel genuinely welcome. WHAT WE OFFER A real work-life balance in a people-first business with teams who love what they do. An additional day of holiday for every year of service after two years. Access to wellbeing support and private GP services through Hospitality Rewards. Freshly made staff meals every shift. 50% off when you dine in our restaurants (for up to four people). Cycle to work scheme. Enhanced maternity pay (after 40 weeks of service). Ongoing learning opportunities and visits to the farms and producers we work with. We believe great food and hospitality bring people together. Our kitchens and restaurants are places where every team member is heard, supported, respected and encouraged to grow. We are proud of our inclusive culture and the positive energy it brings to our restaurants. If you are excited by the idea of cooking seasonal, ingredient-led food with a team who cares about flavour and hospitality, we would love to hear from you.
The Sales Engineer will act as the technical and commercial link between our client and their customers, and reseller/distributor network. The role is responsible for supporting and driving sales by providing expert technical knowledge of their culinary equipment, delivering product demonstrations, advising on bespoke solutions, and supporting customers throughout the sales process. Client Details Our client is an international manufacturer of culinary equipment and machinery. They design, develop and manufacture innovative solutions for professional kitchens. They have a presence in more the 50 countries and a strong network of distributors worldwide, they see the UK as a future growth market. Description The Sales Engineer will have the following responsibilities: Support the Country Manager by providing technical expertise during the sales process Conduct product demonstrations, trials, and customer presentations Understand customer requirements and recommend suitable equipment solutions Prepare technical proposals, specifications, and quotations Work closely with chefs, designers, distributors, and end users Provide pre-sales and post-sales technical support Deal with enquiries and support with any technical issues. Management of spare parts for machinery. Maintain expert knowledge of products and competitors Support exhibitions, trade shows, and industry events Gather market feedback to support product development and sales strategy Profile A successful Sales Engineer should have: Experience in sales engineering or technical sales Strong knowledge of professional kitchen equipment or similar products would be beneficial Excellent communication and presentation skills Commercial awareness and customer-focused mindset Experience within culinary or catering equipment manufacturing Relevant technical or engineering qualification A full UK driving license. Job Offer Competitive salary ranging from £40,000 to £50,000 plus company car.
Apr 23, 2026
Full time
The Sales Engineer will act as the technical and commercial link between our client and their customers, and reseller/distributor network. The role is responsible for supporting and driving sales by providing expert technical knowledge of their culinary equipment, delivering product demonstrations, advising on bespoke solutions, and supporting customers throughout the sales process. Client Details Our client is an international manufacturer of culinary equipment and machinery. They design, develop and manufacture innovative solutions for professional kitchens. They have a presence in more the 50 countries and a strong network of distributors worldwide, they see the UK as a future growth market. Description The Sales Engineer will have the following responsibilities: Support the Country Manager by providing technical expertise during the sales process Conduct product demonstrations, trials, and customer presentations Understand customer requirements and recommend suitable equipment solutions Prepare technical proposals, specifications, and quotations Work closely with chefs, designers, distributors, and end users Provide pre-sales and post-sales technical support Deal with enquiries and support with any technical issues. Management of spare parts for machinery. Maintain expert knowledge of products and competitors Support exhibitions, trade shows, and industry events Gather market feedback to support product development and sales strategy Profile A successful Sales Engineer should have: Experience in sales engineering or technical sales Strong knowledge of professional kitchen equipment or similar products would be beneficial Excellent communication and presentation skills Commercial awareness and customer-focused mindset Experience within culinary or catering equipment manufacturing Relevant technical or engineering qualification A full UK driving license. Job Offer Competitive salary ranging from £40,000 to £50,000 plus company car.
Senior Operations Manager - Area 01 Location: Field-based across Watford, North West London (Head Office: Mundells, Welwyn Garden City) Salary Range: £43,591 - £49,014 per Annum (DOE) Car allowance: £2,000 per Annum Hours: Full-time, 37 hours per week Contract: Permanent Reports to: Regional Operations Manager Lead High-Quality Operational Delivery Across a Multi-Site Catering Portfolio Are you an experienced multi-site operations leader who thrives on delivering exceptional food, service and safety standards? HCL is seeking a Senior Operations Manager to oversee a portfolio of primary and secondary school contracts in leading Operations Managers and ensuring schools receive high-quality, nutritious and engaging food experiences. This role also covers the following areas: Watford North West London Areas What You'll Lead Operational performance across a large multi-site portfolio, ensuring consistent food, service and safety standards. A team of Operations Managers and mobile workforce, providing coaching, development and performance oversight. Strategic relationships with clients, acting as a senior escalation point for service reviews and queries. Commercial performance, including food and labour cost control and contract retention. Mobilisation of new contracts, ensuring full operational readiness and compliance. Digital adoption across sites, ensuring accurate reporting and effective use of company systems. What You'll Bring Experience leading multi-site operations in education or contract catering. Strong commercial acumen including pricing, contract variations and budgeting. Ability to build senior client relationships and deliver solutions that balance value and sustainability. Proven people leadership with experience developing managers and chefs. Knowledge of Food Safety, Health & Safety, safeguarding and compliance requirements. A proactive, organised and resilient approach in a fast-paced environment. Full UK driving licence and willingness to travel widely across the region. Why Join HCL? Competitive salary Generous holiday entitlement Good pension scheme Life assurance & Employee Assistance Programme A values-driven organisation committed to quality, innovation and community Strong focus on personal development and leadership growth Apply Now If you're a forward-thinking operational leader who enjoys driving performance, inspiring teams and delivering outstanding customer outcomes, we'd love to hear from you.
Apr 22, 2026
Full time
Senior Operations Manager - Area 01 Location: Field-based across Watford, North West London (Head Office: Mundells, Welwyn Garden City) Salary Range: £43,591 - £49,014 per Annum (DOE) Car allowance: £2,000 per Annum Hours: Full-time, 37 hours per week Contract: Permanent Reports to: Regional Operations Manager Lead High-Quality Operational Delivery Across a Multi-Site Catering Portfolio Are you an experienced multi-site operations leader who thrives on delivering exceptional food, service and safety standards? HCL is seeking a Senior Operations Manager to oversee a portfolio of primary and secondary school contracts in leading Operations Managers and ensuring schools receive high-quality, nutritious and engaging food experiences. This role also covers the following areas: Watford North West London Areas What You'll Lead Operational performance across a large multi-site portfolio, ensuring consistent food, service and safety standards. A team of Operations Managers and mobile workforce, providing coaching, development and performance oversight. Strategic relationships with clients, acting as a senior escalation point for service reviews and queries. Commercial performance, including food and labour cost control and contract retention. Mobilisation of new contracts, ensuring full operational readiness and compliance. Digital adoption across sites, ensuring accurate reporting and effective use of company systems. What You'll Bring Experience leading multi-site operations in education or contract catering. Strong commercial acumen including pricing, contract variations and budgeting. Ability to build senior client relationships and deliver solutions that balance value and sustainability. Proven people leadership with experience developing managers and chefs. Knowledge of Food Safety, Health & Safety, safeguarding and compliance requirements. A proactive, organised and resilient approach in a fast-paced environment. Full UK driving licence and willingness to travel widely across the region. Why Join HCL? Competitive salary Generous holiday entitlement Good pension scheme Life assurance & Employee Assistance Programme A values-driven organisation committed to quality, innovation and community Strong focus on personal development and leadership growth Apply Now If you're a forward-thinking operational leader who enjoys driving performance, inspiring teams and delivering outstanding customer outcomes, we'd love to hear from you.
House Manager - UHNW Private Residence, Central London £80,000 - £90,000 DOE Start: May/June Schedule: Sunday - Thursday (approx. 9am - 6pm) An exceptional opportunity has arisen for an experienced and highly capable House Manager to join a fully staffed UHNW private residence in St John's Wood. This is a newly created role within a substantial, highly technical home, designed to support an existing House Manager and ensure seamless 7-day coverage across the household.The property spans approximately 36,000 sq ft and operates to an exceptionally high standard, requiring a proactive, detail-oriented and hands-on professional with proven experience managing large, high-value London residences.This is a long-term position within a structured UHNW environment, suited to someone who leads by example, is comfortable working operationally, and can maintain oversight across standards, systems, and team performance. The Role Working closely alongside the existing House Manager and household team, you will play a key role in the smooth day-to-day running of the Principal's primary residence. The position combines hands-on household management with strong operational oversight across a highly serviced, modern and technology-driven home. You will be expected to step in where needed, maintain exceptional standards, and ensure clear communication across all areas of the household. There will be a structured handover period, including coverage during maternity leave, after which the role will return to a shared leadership model. Key Responsibilities Oversee the smooth day-to-day running of the residence alongside the senior household team Supervise and support a well-established team of approximately 15 staff, including housekeeping, chef, drivers, and security Maintain consistently high standards across all areas of the home, ensuring attention to detail at all times Act as a key point of contact for the Principal and wider household operations Coordinate external contractors and liaise with the property management company on maintenance and project works Oversee integrated smart home systems (including Crestron/Lutron and wider building management systems) Oversee wellness facilities including pool, sauna, steam room, gym, and ice bath Support guest preparation and ensure a seamless in-house experience when entertaining Assist with front-of-house duties and informal service when required Support with packing and travel preparation for the Principal, who travels frequently throughout the year Oversee a secondary apartment in Marylebone (used periodically by the family) Manage communication across the household using efficient digital platforms (e.g. WhatsApp) Assist with budget tracking, expenses, and invoice management Lead by example with a hands-on, proactive approach, assisting operationally where required Candidate Profile Minimum 5+ years' experience as a House Manager within large UHNW private households in London Strong experience managing large teams in structured, highly serviced environments Technically confident with smart home systems and integrated property technology Highly organised, proactive, and solutions-driven Hands-on and comfortable stepping into operational tasks when required Excellent communication and interpersonal skills Discreet, professional, and highly reliable Calm under pressure with a strong sense of responsibility and ownership Strong cultural fit with a collaborative, team-oriented household Must be a dog lover! Additional Information Working schedule: Sunday to Thursday (Fri/Sat off) Hours: approximately 9am - 6/7pm, flexibility required Salary: £80,000 - £90,000 gross per annum (DOE) Start date: May/June (flexible, with structured handover period) Principal travels approximately 14 weeks per year, requiring flexibility during absences Household includes three dogs (supported by a dog nanny) Highly collaborative and well-supported team environment Please note that we cannot guarantee a response to every application
Apr 22, 2026
Full time
House Manager - UHNW Private Residence, Central London £80,000 - £90,000 DOE Start: May/June Schedule: Sunday - Thursday (approx. 9am - 6pm) An exceptional opportunity has arisen for an experienced and highly capable House Manager to join a fully staffed UHNW private residence in St John's Wood. This is a newly created role within a substantial, highly technical home, designed to support an existing House Manager and ensure seamless 7-day coverage across the household.The property spans approximately 36,000 sq ft and operates to an exceptionally high standard, requiring a proactive, detail-oriented and hands-on professional with proven experience managing large, high-value London residences.This is a long-term position within a structured UHNW environment, suited to someone who leads by example, is comfortable working operationally, and can maintain oversight across standards, systems, and team performance. The Role Working closely alongside the existing House Manager and household team, you will play a key role in the smooth day-to-day running of the Principal's primary residence. The position combines hands-on household management with strong operational oversight across a highly serviced, modern and technology-driven home. You will be expected to step in where needed, maintain exceptional standards, and ensure clear communication across all areas of the household. There will be a structured handover period, including coverage during maternity leave, after which the role will return to a shared leadership model. Key Responsibilities Oversee the smooth day-to-day running of the residence alongside the senior household team Supervise and support a well-established team of approximately 15 staff, including housekeeping, chef, drivers, and security Maintain consistently high standards across all areas of the home, ensuring attention to detail at all times Act as a key point of contact for the Principal and wider household operations Coordinate external contractors and liaise with the property management company on maintenance and project works Oversee integrated smart home systems (including Crestron/Lutron and wider building management systems) Oversee wellness facilities including pool, sauna, steam room, gym, and ice bath Support guest preparation and ensure a seamless in-house experience when entertaining Assist with front-of-house duties and informal service when required Support with packing and travel preparation for the Principal, who travels frequently throughout the year Oversee a secondary apartment in Marylebone (used periodically by the family) Manage communication across the household using efficient digital platforms (e.g. WhatsApp) Assist with budget tracking, expenses, and invoice management Lead by example with a hands-on, proactive approach, assisting operationally where required Candidate Profile Minimum 5+ years' experience as a House Manager within large UHNW private households in London Strong experience managing large teams in structured, highly serviced environments Technically confident with smart home systems and integrated property technology Highly organised, proactive, and solutions-driven Hands-on and comfortable stepping into operational tasks when required Excellent communication and interpersonal skills Discreet, professional, and highly reliable Calm under pressure with a strong sense of responsibility and ownership Strong cultural fit with a collaborative, team-oriented household Must be a dog lover! Additional Information Working schedule: Sunday to Thursday (Fri/Sat off) Hours: approximately 9am - 6/7pm, flexibility required Salary: £80,000 - £90,000 gross per annum (DOE) Start date: May/June (flexible, with structured handover period) Principal travels approximately 14 weeks per year, requiring flexibility during absences Household includes three dogs (supported by a dog nanny) Highly collaborative and well-supported team environment Please note that we cannot guarantee a response to every application
NEW WINE BAR & RESTAURANT LAUNCH JUNE 2026 Assistant General Manager SALARY: £45,000 per annum LOCATION: West London OPPORTUNITY: An exciting opportunity to join the opening team as Assistant General Manager of an ambitious new wine bar concept launching June 2026, working alongside a thought leader in the London wine world. THE CONCEPT CONCEPT: Inspired by southern european wine bar culture and set in a west London mews with generous outdoor space for dining and drinking - it will be a creative, cultural and community hub combining rare wines, ingredient led cooking, art, music, poetry and design. PEOPLE: The project comes from co founders Elliot Milne (founder of Milk Beach) and Alex Price (Former Head of Wine at Plates, Head of Wine for HAM Restaurants, Beaverbrook and Annabels), bringing together deep experience across hospitality, wine, and operations. WINE: The wine program will be thoughtful and creative, exploring both classic old world estates and new age independent winemakers, all underpinned by low intervention sustainable farming practices, with an extensive selection of winemakers from all over the world. FOOD: An ingredient led food offering that draws on Italian and Southern French influences, from an exciting chef to be announced soon. VIBE: The aim is to create something fresh for West London, a vibrant, community led space that showcases exceptional wines and plates with a lively atmosphere and a carefully curated cultural program including musicians, speakers, poets and wine nights. In the summer, the mews will come alive with street side dining and drinking. WHO WE ARE LOOKING FOR: PASSIONATE: we're building a team that is passionate about hospitality, wine and food and with a never ending curiosity to learn and share. CONNECTION TO THE ARTS: we're looking for people with a genuine connection to and interest in the arts, who will resonate with and add to the cultural and community ethos of the wine bar. EXPERIENCE: minimum two years' experience in hospitality management, WSET Level 3 wine knowledge. ROLE & RESPONSIBILITIES: The Assistant General Manager (AGM) is a key full time leadership role at the wine bar, working alongside the General Manager to run a successful business and drive team culture. This is a hands on, floor led position focused on delivering high standards, developing the team, and driving culture. We're looking for someone who brings energy, ideas, and a genuine desire to grow with the business. Wine & Guest Experience: A passionate and well connected wine professional with strong knowledge across both low intervention and classic producers. Plays an active role in developing and managing a distinctive wine list, while driving guest engagement and sales through confident, informed recommendations. Continues personal development through tastings, wine lunches, wine events and producer visits. Service Leadership: Leads from the front with a hands on, service driven approach. Runs organised, high quality services with clear structure, strong attention to detail, and a consistent focus on delivering an exceptional guest experience. Team Development & Culture: Inspires, trains, and develops the team through hands on coaching and structured education. Builds a positive, accountable culture, managing performance and providing clear, constructive feedback in collaboration with senior leadership. Operations & Financial Performance: Supports the GM in the effective running of the business, maintaining strong operational knowledge across systems and ensuring Health & Safety compliance. Contributes to financial performance through labour control, stock management, cost of goods, and driving revenue on the floor. What we Offer: Unique opportunity to play an influential role in the creation and growth of a new wine bar concept. 46-48 hour work week. Mentorship under a highly experienced leadership team. Ongoing training and educational opportunities for both product and management. Awards programs and annual prize opportunities. Friendly and motivating team environment. Inclusive and diverse workforce. Team socials. 28 days holiday per year. Meals, softs, coffees, and teas while on shift. Up to 50% discounts at all group venues.
Apr 22, 2026
Full time
NEW WINE BAR & RESTAURANT LAUNCH JUNE 2026 Assistant General Manager SALARY: £45,000 per annum LOCATION: West London OPPORTUNITY: An exciting opportunity to join the opening team as Assistant General Manager of an ambitious new wine bar concept launching June 2026, working alongside a thought leader in the London wine world. THE CONCEPT CONCEPT: Inspired by southern european wine bar culture and set in a west London mews with generous outdoor space for dining and drinking - it will be a creative, cultural and community hub combining rare wines, ingredient led cooking, art, music, poetry and design. PEOPLE: The project comes from co founders Elliot Milne (founder of Milk Beach) and Alex Price (Former Head of Wine at Plates, Head of Wine for HAM Restaurants, Beaverbrook and Annabels), bringing together deep experience across hospitality, wine, and operations. WINE: The wine program will be thoughtful and creative, exploring both classic old world estates and new age independent winemakers, all underpinned by low intervention sustainable farming practices, with an extensive selection of winemakers from all over the world. FOOD: An ingredient led food offering that draws on Italian and Southern French influences, from an exciting chef to be announced soon. VIBE: The aim is to create something fresh for West London, a vibrant, community led space that showcases exceptional wines and plates with a lively atmosphere and a carefully curated cultural program including musicians, speakers, poets and wine nights. In the summer, the mews will come alive with street side dining and drinking. WHO WE ARE LOOKING FOR: PASSIONATE: we're building a team that is passionate about hospitality, wine and food and with a never ending curiosity to learn and share. CONNECTION TO THE ARTS: we're looking for people with a genuine connection to and interest in the arts, who will resonate with and add to the cultural and community ethos of the wine bar. EXPERIENCE: minimum two years' experience in hospitality management, WSET Level 3 wine knowledge. ROLE & RESPONSIBILITIES: The Assistant General Manager (AGM) is a key full time leadership role at the wine bar, working alongside the General Manager to run a successful business and drive team culture. This is a hands on, floor led position focused on delivering high standards, developing the team, and driving culture. We're looking for someone who brings energy, ideas, and a genuine desire to grow with the business. Wine & Guest Experience: A passionate and well connected wine professional with strong knowledge across both low intervention and classic producers. Plays an active role in developing and managing a distinctive wine list, while driving guest engagement and sales through confident, informed recommendations. Continues personal development through tastings, wine lunches, wine events and producer visits. Service Leadership: Leads from the front with a hands on, service driven approach. Runs organised, high quality services with clear structure, strong attention to detail, and a consistent focus on delivering an exceptional guest experience. Team Development & Culture: Inspires, trains, and develops the team through hands on coaching and structured education. Builds a positive, accountable culture, managing performance and providing clear, constructive feedback in collaboration with senior leadership. Operations & Financial Performance: Supports the GM in the effective running of the business, maintaining strong operational knowledge across systems and ensuring Health & Safety compliance. Contributes to financial performance through labour control, stock management, cost of goods, and driving revenue on the floor. What we Offer: Unique opportunity to play an influential role in the creation and growth of a new wine bar concept. 46-48 hour work week. Mentorship under a highly experienced leadership team. Ongoing training and educational opportunities for both product and management. Awards programs and annual prize opportunities. Friendly and motivating team environment. Inclusive and diverse workforce. Team socials. 28 days holiday per year. Meals, softs, coffees, and teas while on shift. Up to 50% discounts at all group venues.
Role: General Manager Location: Croydon Area Salary: 45,000 + Bonus Platinum Recruitment is working in partnership with a destination Pub and restaurant near Croydon and we have a fantastic opportunity for a General Manager to join their team. What's in it for you? Our client is part of a small group of Hotels, Pubs and Restaurants based across the area, they are very much focused on looking after their staff, as well as the obvious benefits there are many other benefits from working with this company. Free Parking on site Group discounts Pension scheme Company awards and nights out Career Development Package 45,000 Plus Bonus Plus TRONC Why choose our Client? A delightful country pub and dining destination, set in a picturesque rural setting, offering a relaxed and inviting environment for guests to enjoy great food and drinks. Renowned for its warm, cosy atmosphere and friendly service, it provides the perfect place to unwind, whether meeting friends, celebrating special occasions, or simply enjoying a leisurely meal. With a focus on quality, comfort, and hospitality, this pub combines traditional charm with a welcoming, contemporary dining experience. What's involved? Manage the day-to-day operations of the Restaurant and Pub, ensuring seamless service and consistently high standards. Lead and mentor the team, overseeing performance, training, and ongoing development. Promote business growth by delivering exceptional customer experiences, controlling budgets, and optimizing operational efficiency Sound like the role for you? Then we would love to hear from you! Click Apply Now and one of the team will in touch to discuss this General Manager role near Croydon. Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to 250 per recommendation. Consultant: Jason Reed Job Number: (phone number removed) / INDCHEFS Job Role: General Manager Location: Croydon Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
Apr 22, 2026
Full time
Role: General Manager Location: Croydon Area Salary: 45,000 + Bonus Platinum Recruitment is working in partnership with a destination Pub and restaurant near Croydon and we have a fantastic opportunity for a General Manager to join their team. What's in it for you? Our client is part of a small group of Hotels, Pubs and Restaurants based across the area, they are very much focused on looking after their staff, as well as the obvious benefits there are many other benefits from working with this company. Free Parking on site Group discounts Pension scheme Company awards and nights out Career Development Package 45,000 Plus Bonus Plus TRONC Why choose our Client? A delightful country pub and dining destination, set in a picturesque rural setting, offering a relaxed and inviting environment for guests to enjoy great food and drinks. Renowned for its warm, cosy atmosphere and friendly service, it provides the perfect place to unwind, whether meeting friends, celebrating special occasions, or simply enjoying a leisurely meal. With a focus on quality, comfort, and hospitality, this pub combines traditional charm with a welcoming, contemporary dining experience. What's involved? Manage the day-to-day operations of the Restaurant and Pub, ensuring seamless service and consistently high standards. Lead and mentor the team, overseeing performance, training, and ongoing development. Promote business growth by delivering exceptional customer experiences, controlling budgets, and optimizing operational efficiency Sound like the role for you? Then we would love to hear from you! Click Apply Now and one of the team will in touch to discuss this General Manager role near Croydon. Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to 250 per recommendation. Consultant: Jason Reed Job Number: (phone number removed) / INDCHEFS Job Role: General Manager Location: Croydon Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
An excellent opportunity has arisen for a passionate individual to join us in the capacity of Chef Manager. The purpose of this role is to manage the daily kitchen activities to provide an excellent level of service and standard within the Staff Restaurant. This role has the responsibility for menu planning and implementation and continuous improvement of the food offering based on customer feedback and performance data. Responsibilities include: Overseeing all aspects of food service within the Staff Restaurant as well as leading, mentoring and motivating the team. Responsible for the development and training of new staff members and temporary workers. Preparing, cooking and presenting high quality breakfast and lunch dishes and utilising ingredients to minimise wastage whilst actively introducing variation, new recipes and improved menu options on a regular basis. Development of recipes and ideas, including seasonal and themed events in accordance with the company wellbeing strategy including regular food events, tasting sessions and innovation activities to improve employee experience. Taking customer orders, serving meals and snacks and operating the till when required Ensuring the food preparation, storage and serving areas are clean and hygienic in line with industry requirements and completion of the relevant HACCP cleaning record documentation; signing off records and carrying out audits as and when required Management of daily stock orders and replenishment of items within budget guidelines including active cost control, waste reduction and monitoring of supplier performance. Greeting and liaising with food service contractors as and when required; carrying out routine checks such as but not limited to quality and temperature checks and storing in the appropriate location Maintaining an awareness of waste control and where required, disposing of waste in the appropriate locations in line with company recycling standards. Obtaining customer feedback and monitoring level of service provided to in order to continually improve. Handling customer complaints effectively and professionally as and when required Our perfect Chef would have : Proven experience of working in catering management role with a responsibility for supervising others and driving continuous improvement in food quality and service Trained and experienced in the principles of Basic Food Hygiene and recognised catering regulations. Has working knowledge of allergen labelling requirements. Effective planning of menus and utilisation of produce whilst adhering to tight margins and budgets with experience in menu development and improvement initiatives A strong awareness of and full commitment to the adherence of health and safety Excellent communication skills; both written and verbal Basic computer literacy with experience of MS Word, Excel and Outlook and ability to work with digital catering or POS systems and basic reporting tools Qualifications Basic Food Hygiene Level 2 (essential). NVQ L2 in Hospitality or Catering (desirable)
Apr 22, 2026
Full time
An excellent opportunity has arisen for a passionate individual to join us in the capacity of Chef Manager. The purpose of this role is to manage the daily kitchen activities to provide an excellent level of service and standard within the Staff Restaurant. This role has the responsibility for menu planning and implementation and continuous improvement of the food offering based on customer feedback and performance data. Responsibilities include: Overseeing all aspects of food service within the Staff Restaurant as well as leading, mentoring and motivating the team. Responsible for the development and training of new staff members and temporary workers. Preparing, cooking and presenting high quality breakfast and lunch dishes and utilising ingredients to minimise wastage whilst actively introducing variation, new recipes and improved menu options on a regular basis. Development of recipes and ideas, including seasonal and themed events in accordance with the company wellbeing strategy including regular food events, tasting sessions and innovation activities to improve employee experience. Taking customer orders, serving meals and snacks and operating the till when required Ensuring the food preparation, storage and serving areas are clean and hygienic in line with industry requirements and completion of the relevant HACCP cleaning record documentation; signing off records and carrying out audits as and when required Management of daily stock orders and replenishment of items within budget guidelines including active cost control, waste reduction and monitoring of supplier performance. Greeting and liaising with food service contractors as and when required; carrying out routine checks such as but not limited to quality and temperature checks and storing in the appropriate location Maintaining an awareness of waste control and where required, disposing of waste in the appropriate locations in line with company recycling standards. Obtaining customer feedback and monitoring level of service provided to in order to continually improve. Handling customer complaints effectively and professionally as and when required Our perfect Chef would have : Proven experience of working in catering management role with a responsibility for supervising others and driving continuous improvement in food quality and service Trained and experienced in the principles of Basic Food Hygiene and recognised catering regulations. Has working knowledge of allergen labelling requirements. Effective planning of menus and utilisation of produce whilst adhering to tight margins and budgets with experience in menu development and improvement initiatives A strong awareness of and full commitment to the adherence of health and safety Excellent communication skills; both written and verbal Basic computer literacy with experience of MS Word, Excel and Outlook and ability to work with digital catering or POS systems and basic reporting tools Qualifications Basic Food Hygiene Level 2 (essential). NVQ L2 in Hospitality or Catering (desirable)
Job Role: Senior Security Engineer - CIAMLocation: Hybrid - City of LondonSalary: £100,000 - £120,000 + Bonus Are you an experienced Security Engineer with a passion for safeguarding systems and driving innovation in identity and access management? Do you thrive in complex environments where you can solve critical security challenges and influence long-term strategy? If you're driven by excellence, collaboration, and the opportunity to make an impact on a global financial institution, this could be the perfect role for you. Join us as a Senior Security Engineer, where you'll help shape a market-leading digital platform and deliver secure, cutting-edge customer experiences. Ideal Candidate: Strong hands-on expertise with Hardware Security Modules (HSM), AWS Secrets Manager, and certificate lifecycle management (rotation, revocation, automation) Experienced with GitLab CI/CD pipelines, AWS CLI, and automation tooling (Chef or similar) Proven background in Cloud Security, with deep knowledge of:- AWS security controls, policies, and automation- Role-based and attribute-based access controls- Cryptographic protocols and secure key lifecycle management- Securing microservices, APIs, and DevSecOps best practices Skilled in penetration testing and hands-on coding with JavaScript, Java, or Python Strong understanding of vulnerability scanning, remediation, and vendor management Collaborative mindset with the ability to partner across engineering, security, and product teams Desirable Skills: Hands-on configuration, deployment, and operation of ForgeRock IAM solutions (PingGateway, PingAM, PingIDM, PingDS) Knowledge of PKI-based identity, HTTP header signing, and advanced authentication protocols Exposure to both AWS and Azure environments Experience embedding security into the Software Development Lifecycle (SDLC) This is a hybrid role, with 2-3 days a week in the City of London. If you're ready to take on a high-impact role in one of the world's leading banks and help shape the future of secure digital identity, get in touch today to arrange a chat! Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Oct 07, 2025
Full time
Job Role: Senior Security Engineer - CIAMLocation: Hybrid - City of LondonSalary: £100,000 - £120,000 + Bonus Are you an experienced Security Engineer with a passion for safeguarding systems and driving innovation in identity and access management? Do you thrive in complex environments where you can solve critical security challenges and influence long-term strategy? If you're driven by excellence, collaboration, and the opportunity to make an impact on a global financial institution, this could be the perfect role for you. Join us as a Senior Security Engineer, where you'll help shape a market-leading digital platform and deliver secure, cutting-edge customer experiences. Ideal Candidate: Strong hands-on expertise with Hardware Security Modules (HSM), AWS Secrets Manager, and certificate lifecycle management (rotation, revocation, automation) Experienced with GitLab CI/CD pipelines, AWS CLI, and automation tooling (Chef or similar) Proven background in Cloud Security, with deep knowledge of:- AWS security controls, policies, and automation- Role-based and attribute-based access controls- Cryptographic protocols and secure key lifecycle management- Securing microservices, APIs, and DevSecOps best practices Skilled in penetration testing and hands-on coding with JavaScript, Java, or Python Strong understanding of vulnerability scanning, remediation, and vendor management Collaborative mindset with the ability to partner across engineering, security, and product teams Desirable Skills: Hands-on configuration, deployment, and operation of ForgeRock IAM solutions (PingGateway, PingAM, PingIDM, PingDS) Knowledge of PKI-based identity, HTTP header signing, and advanced authentication protocols Exposure to both AWS and Azure environments Experience embedding security into the Software Development Lifecycle (SDLC) This is a hybrid role, with 2-3 days a week in the City of London. If you're ready to take on a high-impact role in one of the world's leading banks and help shape the future of secure digital identity, get in touch today to arrange a chat! Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Warehouse Shift Manager - Nights High-End Food Distribution West London, Salary Up to £40K The Company A leading distributor of luxury and gourmet ingredients, connecting top chefs and hospitality professionals with the world s finest foods. The Role This role will see you safely lead, motivate, and develop your night shift team (approx. 13 heads) from 9 pm to 6 am (Sun to Thurs with Flex) to ensure that customers are delivered quality products on time and in full. This role will see you. Manage and support all goods-in and picking within the warehouse. Continually reviewing practices within your shift team and involving the team to identify and implement any required changes to deliver cost savings and service improvements. Provide training and perform annual appraisals. Manage and support drivers, route planning using TMS and vehicle compliance. Stock investigations & inventory cycle counts Set a high example for Health & Safety matters. Your Skills & Experience To be considered for this opportunity, you must demonstrate proven strength as a people leader setting clear expectations, inspiring and engaging your team, driving motivation, and bringing hands-on experience in managing warehouse teams. You will also need. Previous experience in Food/FMCG warehousing, distribution and transport Ability to act in a fast paced and ever-changing environment. Experience using WMS and TMS systems. Ability to improve and maintain Health and Safety standards, challenge poor behaviour and achieve best practice. A highly effective communicator with drive and enthusiasm Flexible availability across days/hours (working 5 nights out of 7 rotating)
Oct 06, 2025
Full time
Warehouse Shift Manager - Nights High-End Food Distribution West London, Salary Up to £40K The Company A leading distributor of luxury and gourmet ingredients, connecting top chefs and hospitality professionals with the world s finest foods. The Role This role will see you safely lead, motivate, and develop your night shift team (approx. 13 heads) from 9 pm to 6 am (Sun to Thurs with Flex) to ensure that customers are delivered quality products on time and in full. This role will see you. Manage and support all goods-in and picking within the warehouse. Continually reviewing practices within your shift team and involving the team to identify and implement any required changes to deliver cost savings and service improvements. Provide training and perform annual appraisals. Manage and support drivers, route planning using TMS and vehicle compliance. Stock investigations & inventory cycle counts Set a high example for Health & Safety matters. Your Skills & Experience To be considered for this opportunity, you must demonstrate proven strength as a people leader setting clear expectations, inspiring and engaging your team, driving motivation, and bringing hands-on experience in managing warehouse teams. You will also need. Previous experience in Food/FMCG warehousing, distribution and transport Ability to act in a fast paced and ever-changing environment. Experience using WMS and TMS systems. Ability to improve and maintain Health and Safety standards, challenge poor behaviour and achieve best practice. A highly effective communicator with drive and enthusiasm Flexible availability across days/hours (working 5 nights out of 7 rotating)
