Head of Repairs and Maintenance - (26779) Circa £98,000 - £105,000 per annum, plus car allowance of £5055 per annum and great benefits including Health Cash Plan Hybrid working, flexible office-base, working from home and across your regional portfolio. Permanent, full time (37.5 hpw) We can't offer a CoS for this role Home, a place where you belong We're looking for an incredible leader who can supercharge performance across our Central and South of England regional repairs and maintenance operations. You'll be accountable for all aspects of maintenance delivery across our customers' properties with a portfolio of c9600 homes in the Central region and c13,500 in the South. You'll lead on repairs, voids, statutory compliance checks, FOW, planned/investment works, all estate services, as well as other specialist contractor works. You'll deliver our maintenance services through our internal DLO teams as well as our contractor network, ensuring they deliver right first time, commercially driven and compliant services, delivering on our customer promise. What you'll do: Providing strong, clear and expert leadership promoting a culture of performance and excellence. You'll work closely with our other Regional Heads of Maintenance and Regional Directors of Housing to drive performance and services that deliver for our customers. Deliver a right-first-time repairs culture that reduces customer complaints and ensures positive performance in Tenant Satisfaction Measures. Leading and motivating supercharged teams to exceed customer expectations and KPI's, effectively controlling costs and risks. Developing and delivering short/mid-term operating plans aligned to our strategy. Evolve our services to be exemplary and industry-leading. Why join us You'll be part of our senior leadership team, who are a great bunch of supportive peers. You'll meet with them regularly to ensure we have a collaborative approach in leading our teams. Be part of one of the UK's Great Places to Work! You have: Significant senior management experience in the delivery of maintenance services through DLO and contractors within a commercially challenging environment. Relevant health and safety qualifications (such as NEBOSH). Experience delivering services at the right cost and right first time, reducing waste. Can forecast demand, plan resources, and manage a workforce effectively, achieving productivity potential. Experienced people manager, able to inspire, influence and embed a culture of operational excellence. Creative spark, be a great influencer, solutions-focused and are bold to achieve great things. Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! We welcome applications from everyone and are especially keen to hear from people who are currently underrepresented in our workforce. This includes people from ethnic minority backgrounds, people who identify as female, LGBTQ+ people, and disabled people or those with a long-term health condition. As a disability confident employer, we are committed to making reasonable adjustments and supporting candidates throughout the recruitment process. The practical bits: 37.5 hours per week, Monday to Friday. Our core office hours are 9.00 am to 5.30 pm with flexibility built in This is a hybrid role based in one of our regional offices (such as Welwyn Garden City, Reading or London), working from home and across your regional portfolio. Some travel to the North-East (where our Head Office is based) will also be required A full current driving licence, as you'll work and travel across your region and will be provided with a car allowance as part of your remuneration package. What's in it for you? 34 days leave, rising to 39 (this includes bank holidays and a "me day"). The option to buy 5 more each year Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more Matching pension contribution (up to 7% and life insurance of 3x basic salary) 800+ discounts on shops, holidays, days out, tech and more Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support Find out more Click APPLY NOW to see our Head of Maintenance job description and help to apply and for all our benefits. Roles can close early, so don't wait. For reasonable adjustments email . First stage coffee chats are planned for 18th May and interviews w/c 1st June.
May 02, 2026
Full time
Head of Repairs and Maintenance - (26779) Circa £98,000 - £105,000 per annum, plus car allowance of £5055 per annum and great benefits including Health Cash Plan Hybrid working, flexible office-base, working from home and across your regional portfolio. Permanent, full time (37.5 hpw) We can't offer a CoS for this role Home, a place where you belong We're looking for an incredible leader who can supercharge performance across our Central and South of England regional repairs and maintenance operations. You'll be accountable for all aspects of maintenance delivery across our customers' properties with a portfolio of c9600 homes in the Central region and c13,500 in the South. You'll lead on repairs, voids, statutory compliance checks, FOW, planned/investment works, all estate services, as well as other specialist contractor works. You'll deliver our maintenance services through our internal DLO teams as well as our contractor network, ensuring they deliver right first time, commercially driven and compliant services, delivering on our customer promise. What you'll do: Providing strong, clear and expert leadership promoting a culture of performance and excellence. You'll work closely with our other Regional Heads of Maintenance and Regional Directors of Housing to drive performance and services that deliver for our customers. Deliver a right-first-time repairs culture that reduces customer complaints and ensures positive performance in Tenant Satisfaction Measures. Leading and motivating supercharged teams to exceed customer expectations and KPI's, effectively controlling costs and risks. Developing and delivering short/mid-term operating plans aligned to our strategy. Evolve our services to be exemplary and industry-leading. Why join us You'll be part of our senior leadership team, who are a great bunch of supportive peers. You'll meet with them regularly to ensure we have a collaborative approach in leading our teams. Be part of one of the UK's Great Places to Work! You have: Significant senior management experience in the delivery of maintenance services through DLO and contractors within a commercially challenging environment. Relevant health and safety qualifications (such as NEBOSH). Experience delivering services at the right cost and right first time, reducing waste. Can forecast demand, plan resources, and manage a workforce effectively, achieving productivity potential. Experienced people manager, able to inspire, influence and embed a culture of operational excellence. Creative spark, be a great influencer, solutions-focused and are bold to achieve great things. Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! We welcome applications from everyone and are especially keen to hear from people who are currently underrepresented in our workforce. This includes people from ethnic minority backgrounds, people who identify as female, LGBTQ+ people, and disabled people or those with a long-term health condition. As a disability confident employer, we are committed to making reasonable adjustments and supporting candidates throughout the recruitment process. The practical bits: 37.5 hours per week, Monday to Friday. Our core office hours are 9.00 am to 5.30 pm with flexibility built in This is a hybrid role based in one of our regional offices (such as Welwyn Garden City, Reading or London), working from home and across your regional portfolio. Some travel to the North-East (where our Head Office is based) will also be required A full current driving licence, as you'll work and travel across your region and will be provided with a car allowance as part of your remuneration package. What's in it for you? 34 days leave, rising to 39 (this includes bank holidays and a "me day"). The option to buy 5 more each year Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more Matching pension contribution (up to 7% and life insurance of 3x basic salary) 800+ discounts on shops, holidays, days out, tech and more Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support Find out more Click APPLY NOW to see our Head of Maintenance job description and help to apply and for all our benefits. Roles can close early, so don't wait. For reasonable adjustments email . First stage coffee chats are planned for 18th May and interviews w/c 1st June.
Reporting to: Reactive Maintenance Director Start Date: Immediate Working Hours: Mon Fri, 8am 5pm Probation Period: 6 months Job Type: Full Time, Permanent Job Location: Southgate, Office Based, Various sites JOB DESCRIPTION Our business: East West Compass is owned by East West Connect Group and was created for the purpose of delivering responsive repairs and maintenance works alongside other revenue generating work streams and contracts to leading industry clients. The long-term goal is to provide services for social housing clients throughout London and the Southeast of England The following job description is intended as a guide and is not exhaustive. All members of staff are expected to fulfil their roles in a flexible, proactive and problem-solving manner. Many East West Compass staff will from time to time carry out different or additional roles in order to maintain the flexibility and needs of East West Compass business or the needs of particular clients, consultants and projects. The role is a key support position working with the operation teams and Director of Maintenance to help run and grow the business. Role overview: Working as part of a localised team alongside the existing group commercial teams and on the company s Reactive and Planned Maintenance Social Housing and Refurbishment projects and helping develop the systems and process to allow greater volume of works to be managed. Experience of a repairs and reactive maintenance environment is essential, we use total mobile CAFM software system. Work with NHF schedule of rates when pricing works. Promote the company ethos of working in an open, honest and transparent manner at all times Responsible comply with supply chain protocol to delivered safely, on time, within budget and to the agreed quality whilst exceeding client expectations, minimising risk and maximising opportunity for EWC and its clients. To understand, promote and implement as appropriate the company SHEQ (Safety, Health, Environmental & Quality) ethos and ensure all employees and subcontractors do the same, being responsible for ensuring that SHEQ requirements are upheld to the highest of standards at all times Superiors and Subordinated: This role will report to the Reactive Maintenance Director, Commercial Director, Managing Director and Chairwomen. They will also work as part of a wider team with Admin, Operations, Commercial, Accounting, plus Clients and all stakeholders. Hours of Working and Annual Leave: Standard working hours are 8am to 5pm, Monday to Friday with 1hr lunch 20 days annual leave excluding public holidays MAIN DUTIES SHEQ: Comply and promote SHEQ policy and strategy to all supply chain. Liaise with the Management Team and SHEQ Manager to ensure that SHEQ initiatives are implemented. Support, promote and develop an open, honest and transparent SHEQ culture at all levels of framework delivery. Responsible for ensuring that SHEQ compliance is integral in our commercial planning and management of our projects, from tender stage to Practical Completion, issue of H&S Files and making good of defects accordingly Leadership: Leadership of the commercial delivery of the project or contract endeavouring, wherever possible, to resolve difficulties in a non-adversarial manner. Identify critical success factors, trends, cost outlays and KPIs and feed back into reporting systems or to management to address or recover costs. Provide commercial direction, focus and consistency across the project teams. Resource allocation and control, including supply chain and directly-employed staff Lead, motivate, communicate with, develop, appraise and performance manage staff to ensure they are fully motivated to achieve the best performance levels and to meet the company s needs Ensure that poor performance is not tolerated and is remedied via support, training or disciplinary action Recognise and encourage excellent performance Reporting: Report to the Directors. Provide honest, open and transparent reporting to the Senior Management team and Directors at all times, ensuring that the same is obtained from the project teams in a consistent manner/format Attendance, preparation and reporting as required for all meetings in relation to the project Ensure that the required level and quality of information flows in a timely manner between the site delivery teams, supply chain, senior management team and client team Planning & Programming: Provide a structured approach to project planning tasking consideration of health and safety, execution methods and quality. Identify critical success factors and KPIs and feed back into reporting systems, client reporting and invoicing. Resource allocation and control, including supply chain and directly-employed staff, in liaison with the rest of the project team Liaise with and guide the project team as required with programming, from overall project programme to detailed task scheduling, ensuring that updated programme information is available at all times Monitoring of all material purchasing and supply for the project to ensure that the associated quality and time constraints are met Coordinate and support procurement activities in line with the project team to ensure the timely appointment of suitable subcontractors and suppliers to provide adequate resources and expertise to achieve required quality and timescales Management and control of sub-contract accounts and variation accounts Change management control looking at chargeable rates not included in contract and efficient use of SoR to reclaim costs. Managing material procurement in line with contract and programme requirements whilst maximising buying opportunities To manage the day to day cost control, monitoring and reporting on a designated project(s) Develop an understanding of the designated contract, specification and pricing ensuring compliance with conditions throughout Assist the Project team with subcontractor selection and ensure the chosen subcontractor has the appropriate order and information to carry out their work Liaise with the Project team over contractual issues and take action as required Measure progress, submit valuations, submit final accounts and retention release and monitor receipt of payment in a timely manner Process subcontractor requests for payment Completing a monthly cost / valuation report and cash flow for the designation project(s) and general management of the costs throughout the process to ensure efficiency and reclaim. Where appropriate, assist with estimates and negotiations for future projects or phases Ensure the company is neither compromised nor disadvantaged by an contractual or financial arrangement Manage the costs on a project to ensure both the company and the client is fully advised of the cost situation Ensure timely cash flow management for the Client, the company and the supply chain Assisting the development and training of trainee and assistant surveyors Client Liaison: Liaison with the client and contract administrator on both a formal and informal basis Ensure high client satisfaction is being achieved and constantly look to improve our client relationship Ensure projects are being planned and resourced accordingly both internally and externally Monitor and inspect projects regularly to ensure that quality benchmarks are being adhered to, key performance indicators are met and target timescales achieved SKILLS & KNOWLEDGE Confident oral and written communication skills Financial and commercial awareness Communicate in a timely and effective manner with all those who have a stake in the work Knowledge and Ability to use and develop CAFM maintenance system and invoicing. Effectively manage time to meet deadlines Mentor and support others Ability to negotiate and influence Previous experience within Commercial and cost management Up to date relevant knowledge of building legislation Up to date relevant knowledge of Health and Safety legislation Experience in reactive maintenance ideally with knowledge of PPP (price per property contracts)
May 01, 2026
Full time
Reporting to: Reactive Maintenance Director Start Date: Immediate Working Hours: Mon Fri, 8am 5pm Probation Period: 6 months Job Type: Full Time, Permanent Job Location: Southgate, Office Based, Various sites JOB DESCRIPTION Our business: East West Compass is owned by East West Connect Group and was created for the purpose of delivering responsive repairs and maintenance works alongside other revenue generating work streams and contracts to leading industry clients. The long-term goal is to provide services for social housing clients throughout London and the Southeast of England The following job description is intended as a guide and is not exhaustive. All members of staff are expected to fulfil their roles in a flexible, proactive and problem-solving manner. Many East West Compass staff will from time to time carry out different or additional roles in order to maintain the flexibility and needs of East West Compass business or the needs of particular clients, consultants and projects. The role is a key support position working with the operation teams and Director of Maintenance to help run and grow the business. Role overview: Working as part of a localised team alongside the existing group commercial teams and on the company s Reactive and Planned Maintenance Social Housing and Refurbishment projects and helping develop the systems and process to allow greater volume of works to be managed. Experience of a repairs and reactive maintenance environment is essential, we use total mobile CAFM software system. Work with NHF schedule of rates when pricing works. Promote the company ethos of working in an open, honest and transparent manner at all times Responsible comply with supply chain protocol to delivered safely, on time, within budget and to the agreed quality whilst exceeding client expectations, minimising risk and maximising opportunity for EWC and its clients. To understand, promote and implement as appropriate the company SHEQ (Safety, Health, Environmental & Quality) ethos and ensure all employees and subcontractors do the same, being responsible for ensuring that SHEQ requirements are upheld to the highest of standards at all times Superiors and Subordinated: This role will report to the Reactive Maintenance Director, Commercial Director, Managing Director and Chairwomen. They will also work as part of a wider team with Admin, Operations, Commercial, Accounting, plus Clients and all stakeholders. Hours of Working and Annual Leave: Standard working hours are 8am to 5pm, Monday to Friday with 1hr lunch 20 days annual leave excluding public holidays MAIN DUTIES SHEQ: Comply and promote SHEQ policy and strategy to all supply chain. Liaise with the Management Team and SHEQ Manager to ensure that SHEQ initiatives are implemented. Support, promote and develop an open, honest and transparent SHEQ culture at all levels of framework delivery. Responsible for ensuring that SHEQ compliance is integral in our commercial planning and management of our projects, from tender stage to Practical Completion, issue of H&S Files and making good of defects accordingly Leadership: Leadership of the commercial delivery of the project or contract endeavouring, wherever possible, to resolve difficulties in a non-adversarial manner. Identify critical success factors, trends, cost outlays and KPIs and feed back into reporting systems or to management to address or recover costs. Provide commercial direction, focus and consistency across the project teams. Resource allocation and control, including supply chain and directly-employed staff Lead, motivate, communicate with, develop, appraise and performance manage staff to ensure they are fully motivated to achieve the best performance levels and to meet the company s needs Ensure that poor performance is not tolerated and is remedied via support, training or disciplinary action Recognise and encourage excellent performance Reporting: Report to the Directors. Provide honest, open and transparent reporting to the Senior Management team and Directors at all times, ensuring that the same is obtained from the project teams in a consistent manner/format Attendance, preparation and reporting as required for all meetings in relation to the project Ensure that the required level and quality of information flows in a timely manner between the site delivery teams, supply chain, senior management team and client team Planning & Programming: Provide a structured approach to project planning tasking consideration of health and safety, execution methods and quality. Identify critical success factors and KPIs and feed back into reporting systems, client reporting and invoicing. Resource allocation and control, including supply chain and directly-employed staff, in liaison with the rest of the project team Liaise with and guide the project team as required with programming, from overall project programme to detailed task scheduling, ensuring that updated programme information is available at all times Monitoring of all material purchasing and supply for the project to ensure that the associated quality and time constraints are met Coordinate and support procurement activities in line with the project team to ensure the timely appointment of suitable subcontractors and suppliers to provide adequate resources and expertise to achieve required quality and timescales Management and control of sub-contract accounts and variation accounts Change management control looking at chargeable rates not included in contract and efficient use of SoR to reclaim costs. Managing material procurement in line with contract and programme requirements whilst maximising buying opportunities To manage the day to day cost control, monitoring and reporting on a designated project(s) Develop an understanding of the designated contract, specification and pricing ensuring compliance with conditions throughout Assist the Project team with subcontractor selection and ensure the chosen subcontractor has the appropriate order and information to carry out their work Liaise with the Project team over contractual issues and take action as required Measure progress, submit valuations, submit final accounts and retention release and monitor receipt of payment in a timely manner Process subcontractor requests for payment Completing a monthly cost / valuation report and cash flow for the designation project(s) and general management of the costs throughout the process to ensure efficiency and reclaim. Where appropriate, assist with estimates and negotiations for future projects or phases Ensure the company is neither compromised nor disadvantaged by an contractual or financial arrangement Manage the costs on a project to ensure both the company and the client is fully advised of the cost situation Ensure timely cash flow management for the Client, the company and the supply chain Assisting the development and training of trainee and assistant surveyors Client Liaison: Liaison with the client and contract administrator on both a formal and informal basis Ensure high client satisfaction is being achieved and constantly look to improve our client relationship Ensure projects are being planned and resourced accordingly both internally and externally Monitor and inspect projects regularly to ensure that quality benchmarks are being adhered to, key performance indicators are met and target timescales achieved SKILLS & KNOWLEDGE Confident oral and written communication skills Financial and commercial awareness Communicate in a timely and effective manner with all those who have a stake in the work Knowledge and Ability to use and develop CAFM maintenance system and invoicing. Effectively manage time to meet deadlines Mentor and support others Ability to negotiate and influence Previous experience within Commercial and cost management Up to date relevant knowledge of building legislation Up to date relevant knowledge of Health and Safety legislation Experience in reactive maintenance ideally with knowledge of PPP (price per property contracts)
A fantastic opportunity has arisen for a motivated and people-focused Property Manager to join the Key Worker Services Team. If you re looking to play a central role in managing vibrant sites that provide essential accommodation and support to healthcare professionals, this could be the perfect next step for you. We re seeking a proactive and customer-driven Property Manager to be based in Slough. In this role, you ll lead high-quality contract management services that consistently deliver exceptional customer experience. You ll be solutions-oriented, committed to service improvement, and a trusted partner to our clients. To thrive here, you ll bring energy, resilience and a genuine passion for delivering outstanding service under pressure. Your ability to build strong relationships with customers and stakeholders will set you apart. As a Property Manager your work will directly influence resident satisfaction, help build trust, and ensure people have a safe, comfortable home they re happy to live in. You ll be the primary point of contact for residents across your patch in Wexham, Slough. From managing incoming nominations and working closely with NHS partners to verify identities, through to setting up new tenancies, you ll be the go-to person who keeps everything running smoothly. You ll take ownership of maintaining and securing the estate, ensuring full regulatory compliance is met at all times. This includes completing and tracking fire safety actions, carrying out regular estate and health & safety inspections, and ensuring everything is properly documented for audit purposes. As the on-site lead, you ll be at the heart of day-to-day operations and will provide assurance and updates to your line manager and senior colleagues. You ll also manage antisocial behaviour cases, handle complaints, raise and monitor repairs, and oversee voids from start to finish. In addition, you ll ensure adherence to third-party contracts and maintain strong working relationships with external partners. This role gives you the chance to make a meaningful difference in a unique community supporting residents who need long-term stability as well as healthcare professionals from the UK and overseas who rely on short-term accommodation. We re looking for someone who is genuinely passionate about housing, committed to great service, and proud to take ownership of the estates they manage. What you'll bring: A commitment to delivering a responsive, efficient and customer-focused service, ensuring every resident feels supported and valued. A strong track record of building great relationships and communicating clearly with residents, colleagues and partners. A solution-focused mindset you re resilient, determined and bring a positive, can-do attitude, always keeping your promises to residents. The confidence to challenge processes and push boundaries where needed to achieve the best possible outcomes for customers. Excellent time management and organisational skills, with the ability to handle a busy, complex workload while meeting key deadlines. Strong stakeholder management skills, with the ability to engage effectively with a diverse range of customers and partners. Demonstrable experience in a similar property or housing management role. The ability to manage fast-paced move-ins independently, accurately and with attention to detail. Experience in raising maintenance issues and managing repairs through to full completion. An understanding of how to maximise rental income and minimise void periods, supporting wider business performance. A solid grasp of legislative requirements and compliance standards, ensuring all properties and operations meet regulatory expectations. Experience delivering effective tenancy and asset management to ensure strong outcomes and value for money. The ability to carry out regular estate inspections in line with housing management, health and safety and compliance expectations. Confidence in leading resident and stakeholder engagement, helping build a positive, connected community. What Skills You Will Have: Outstanding written and verbal communication skills, paired with excellent customer service abilities. You work confidently as part of a dynamic team and stay positive when challenges arise. A proven track record of meeting targets and deadlines in a fast-paced, customer-focused environment. Strong awareness of budgetary considerations and financial risks, especially in relation to meeting contractual obligations. Confident use of the MS Office Suite, including Excel, Microsoft Teams and CRM systems (ideally Microsoft Dynamics 365). Experience in managing complaints within target times, handling sensitive situations professionally and achieving positive outcomes for residents. A broad understanding of tenancy and housing management responsibilities. In-depth knowledge of assured shorthold tenancies and licence agreements, including the associated legal notices and processes. A solid understanding of legal procedures relating to breaches of tenancy and rent arrears. Experience conducting regular estate inspections, with the ability to independently identify risks to residents. The ability to spot and implement day-to-day process improvements, driving greater efficiency and consistency across operations Salary Contract Type Permanent - Full Time - 35 hours Salary: £36.039 per annum to £40.000 per annum (London weighted salary) Working Location: Wexham Slough Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme
May 01, 2026
Full time
A fantastic opportunity has arisen for a motivated and people-focused Property Manager to join the Key Worker Services Team. If you re looking to play a central role in managing vibrant sites that provide essential accommodation and support to healthcare professionals, this could be the perfect next step for you. We re seeking a proactive and customer-driven Property Manager to be based in Slough. In this role, you ll lead high-quality contract management services that consistently deliver exceptional customer experience. You ll be solutions-oriented, committed to service improvement, and a trusted partner to our clients. To thrive here, you ll bring energy, resilience and a genuine passion for delivering outstanding service under pressure. Your ability to build strong relationships with customers and stakeholders will set you apart. As a Property Manager your work will directly influence resident satisfaction, help build trust, and ensure people have a safe, comfortable home they re happy to live in. You ll be the primary point of contact for residents across your patch in Wexham, Slough. From managing incoming nominations and working closely with NHS partners to verify identities, through to setting up new tenancies, you ll be the go-to person who keeps everything running smoothly. You ll take ownership of maintaining and securing the estate, ensuring full regulatory compliance is met at all times. This includes completing and tracking fire safety actions, carrying out regular estate and health & safety inspections, and ensuring everything is properly documented for audit purposes. As the on-site lead, you ll be at the heart of day-to-day operations and will provide assurance and updates to your line manager and senior colleagues. You ll also manage antisocial behaviour cases, handle complaints, raise and monitor repairs, and oversee voids from start to finish. In addition, you ll ensure adherence to third-party contracts and maintain strong working relationships with external partners. This role gives you the chance to make a meaningful difference in a unique community supporting residents who need long-term stability as well as healthcare professionals from the UK and overseas who rely on short-term accommodation. We re looking for someone who is genuinely passionate about housing, committed to great service, and proud to take ownership of the estates they manage. What you'll bring: A commitment to delivering a responsive, efficient and customer-focused service, ensuring every resident feels supported and valued. A strong track record of building great relationships and communicating clearly with residents, colleagues and partners. A solution-focused mindset you re resilient, determined and bring a positive, can-do attitude, always keeping your promises to residents. The confidence to challenge processes and push boundaries where needed to achieve the best possible outcomes for customers. Excellent time management and organisational skills, with the ability to handle a busy, complex workload while meeting key deadlines. Strong stakeholder management skills, with the ability to engage effectively with a diverse range of customers and partners. Demonstrable experience in a similar property or housing management role. The ability to manage fast-paced move-ins independently, accurately and with attention to detail. Experience in raising maintenance issues and managing repairs through to full completion. An understanding of how to maximise rental income and minimise void periods, supporting wider business performance. A solid grasp of legislative requirements and compliance standards, ensuring all properties and operations meet regulatory expectations. Experience delivering effective tenancy and asset management to ensure strong outcomes and value for money. The ability to carry out regular estate inspections in line with housing management, health and safety and compliance expectations. Confidence in leading resident and stakeholder engagement, helping build a positive, connected community. What Skills You Will Have: Outstanding written and verbal communication skills, paired with excellent customer service abilities. You work confidently as part of a dynamic team and stay positive when challenges arise. A proven track record of meeting targets and deadlines in a fast-paced, customer-focused environment. Strong awareness of budgetary considerations and financial risks, especially in relation to meeting contractual obligations. Confident use of the MS Office Suite, including Excel, Microsoft Teams and CRM systems (ideally Microsoft Dynamics 365). Experience in managing complaints within target times, handling sensitive situations professionally and achieving positive outcomes for residents. A broad understanding of tenancy and housing management responsibilities. In-depth knowledge of assured shorthold tenancies and licence agreements, including the associated legal notices and processes. A solid understanding of legal procedures relating to breaches of tenancy and rent arrears. Experience conducting regular estate inspections, with the ability to independently identify risks to residents. The ability to spot and implement day-to-day process improvements, driving greater efficiency and consistency across operations Salary Contract Type Permanent - Full Time - 35 hours Salary: £36.039 per annum to £40.000 per annum (London weighted salary) Working Location: Wexham Slough Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme
Deputy Service Manager - Supported Accommodation Location: East Sussex Contract: Permanent, Full-time Hours: Monday-Friday, 9am-5pm + 1 weekly late shift + 1 weekend shift per month + participation in an on-call rota Sector: Supported Housing / Homelessness / Young People / Vulnerable Adults About the Organisation Our client is a leading regional charity providing high-quality supported accommodation and wellbeing services for young people and adults at risk. They deliver safe housing, skills development, emotional wellbeing support and opportunities that help young people thrive and move towards independent living. Their housing services operate 24/7 across England, offering crucial support to young people aged 16-25 who face a variety of complex needs. The Role: Deputy Service Manager As Deputy Service Manager, you will support the Service Manager in the operational running of a medium-support service, ensuring safeguarding, quality, consistency and positive outcomes for residents. You'll play a key part in team leadership, service delivery, crisis management, and creating a psychologically informed environment where young people can gain confidence, life skills, and independence. Key Responsibilities Support smooth day-to-day operations of a 24-hour supported accommodation service Ensure accommodation is safe, secure, welcoming and well-maintained Oversee referrals, assessments, inductions and occupancy agreements Deliver 1:1 keywork, groupwork and tailored support plans using trauma-informed principles Ensure high standards of safeguarding practice and risk management Promote prosocial behaviour using de-escalation and psychologically informed approaches Work with internal teams to support repairs, health & safety checks, void management and rent collection Participate in an out-of-hours management on-call rota Maintain accurate records and client data Uphold safeguarding, equality, diversity and organisational policies Contribute to service improvements using resident and stakeholder feedback Person Specification Essential Experience Background in supported housing, homelessness services, social care or similar Experience supporting young people and/or adults with multiple and complex needs Experience supervising or managing staff Understanding of safeguarding, risk management and maintaining professional boundaries Experience with housing management tasks - rent, voids, H&S, maintenance
May 01, 2026
Full time
Deputy Service Manager - Supported Accommodation Location: East Sussex Contract: Permanent, Full-time Hours: Monday-Friday, 9am-5pm + 1 weekly late shift + 1 weekend shift per month + participation in an on-call rota Sector: Supported Housing / Homelessness / Young People / Vulnerable Adults About the Organisation Our client is a leading regional charity providing high-quality supported accommodation and wellbeing services for young people and adults at risk. They deliver safe housing, skills development, emotional wellbeing support and opportunities that help young people thrive and move towards independent living. Their housing services operate 24/7 across England, offering crucial support to young people aged 16-25 who face a variety of complex needs. The Role: Deputy Service Manager As Deputy Service Manager, you will support the Service Manager in the operational running of a medium-support service, ensuring safeguarding, quality, consistency and positive outcomes for residents. You'll play a key part in team leadership, service delivery, crisis management, and creating a psychologically informed environment where young people can gain confidence, life skills, and independence. Key Responsibilities Support smooth day-to-day operations of a 24-hour supported accommodation service Ensure accommodation is safe, secure, welcoming and well-maintained Oversee referrals, assessments, inductions and occupancy agreements Deliver 1:1 keywork, groupwork and tailored support plans using trauma-informed principles Ensure high standards of safeguarding practice and risk management Promote prosocial behaviour using de-escalation and psychologically informed approaches Work with internal teams to support repairs, health & safety checks, void management and rent collection Participate in an out-of-hours management on-call rota Maintain accurate records and client data Uphold safeguarding, equality, diversity and organisational policies Contribute to service improvements using resident and stakeholder feedback Person Specification Essential Experience Background in supported housing, homelessness services, social care or similar Experience supporting young people and/or adults with multiple and complex needs Experience supervising or managing staff Understanding of safeguarding, risk management and maintaining professional boundaries Experience with housing management tasks - rent, voids, H&S, maintenance
Estimator - Social Housing Repairs Location: South East London Salary: 50,000 - 60,000 We are currently working with a well-established and growing contractor within the social housing sector who is looking to appoint an experienced Estimator to join their team in South East London. This is a fantastic opportunity for a commercially aware professional to play a key role in delivering high-quality repairs and maintenance services across a busy portfolio. The Role As an Estimator, you will be responsible for preparing accurate and competitive cost estimates for reactive repairs, planned maintenance, and minor works within social housing. You will collaborate closely with operations, commercial, and client teams to ensure projects are delivered efficiently and within budget. Key Responsibilities Preparing detailed cost estimates for repairs and maintenance works Reviewing specifications, drawings, and schedules of rates Liaising with subcontractors and suppliers to obtain competitive pricing Supporting bid submissions and pricing frameworks Monitoring costs and identifying value engineering opportunities Working closely with contract managers to ensure financial control across projects Requirements Proven experience as an Estimator within social housing, repairs, or maintenance Strong understanding of Schedule of Rates (SoR), particularly NHF Commercially astute with excellent numerical and analytical skills Ability to manage multiple tenders and deadlines simultaneously Proficient in estimating software and Microsoft Excel Strong communication and stakeholder management skills What's on Offer Competitive salary of 50,000 - 60,000 Permanent, stable position with a reputable contractor Opportunity to work on long-term social housing frameworks Career progression within a growing business Supportive and collaborative team environment If you are an experienced Estimator looking to take the next step in your career within the social housing sector, we would be keen to hear from you.
Apr 30, 2026
Full time
Estimator - Social Housing Repairs Location: South East London Salary: 50,000 - 60,000 We are currently working with a well-established and growing contractor within the social housing sector who is looking to appoint an experienced Estimator to join their team in South East London. This is a fantastic opportunity for a commercially aware professional to play a key role in delivering high-quality repairs and maintenance services across a busy portfolio. The Role As an Estimator, you will be responsible for preparing accurate and competitive cost estimates for reactive repairs, planned maintenance, and minor works within social housing. You will collaborate closely with operations, commercial, and client teams to ensure projects are delivered efficiently and within budget. Key Responsibilities Preparing detailed cost estimates for repairs and maintenance works Reviewing specifications, drawings, and schedules of rates Liaising with subcontractors and suppliers to obtain competitive pricing Supporting bid submissions and pricing frameworks Monitoring costs and identifying value engineering opportunities Working closely with contract managers to ensure financial control across projects Requirements Proven experience as an Estimator within social housing, repairs, or maintenance Strong understanding of Schedule of Rates (SoR), particularly NHF Commercially astute with excellent numerical and analytical skills Ability to manage multiple tenders and deadlines simultaneously Proficient in estimating software and Microsoft Excel Strong communication and stakeholder management skills What's on Offer Competitive salary of 50,000 - 60,000 Permanent, stable position with a reputable contractor Opportunity to work on long-term social housing frameworks Career progression within a growing business Supportive and collaborative team environment If you are an experienced Estimator looking to take the next step in your career within the social housing sector, we would be keen to hear from you.
General Manager Repairs & Maintenance Property Services Up to £90,000 Plus Package Our client, are a large housing provider, are currently looking for a General Manager to lead their direct labour team on day to day responsive repair contracts. The Role; Within this role, you will work along side a Commercial Manager and the Operations Director ensuring P&L, budgets and deadlines are met. You would be responsible for ensuring the level of service and quality is to the highest standard as well as cost control, creating CPP & programming of works and budgeting. You will report directly in to the MD. Your direct team will include Operations managers, contract managers, supervisors, a direct labour team & office staff. You will report directly in to the Repairs director who will support you in making the service are a success. The Candidate; The ideal candidate will have extensive building knowledge and experience responsive maintenance and partnering frameworks. Experience managing multiple site teams, a large DLO, strategically planning projects and an ability to problem solve in complex situations. A good knowledge of up to date legislations and strong organisational skills is also desired. Having an ability to create a strong working environment, where everyone is working as a team to achieve targets and goals on the contract, as well as being able to build strong relationships with the client and your team members. Building teams to hit and overachieve KPI's and Targets Ability to manage P&L on contracts, understanding This is an excellent opportunity to join an established and reputable business. My client are offering an excellent salary & package and benefits. If this role is of interest please apply or contact Danny Mangan. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer
Apr 30, 2026
Full time
General Manager Repairs & Maintenance Property Services Up to £90,000 Plus Package Our client, are a large housing provider, are currently looking for a General Manager to lead their direct labour team on day to day responsive repair contracts. The Role; Within this role, you will work along side a Commercial Manager and the Operations Director ensuring P&L, budgets and deadlines are met. You would be responsible for ensuring the level of service and quality is to the highest standard as well as cost control, creating CPP & programming of works and budgeting. You will report directly in to the MD. Your direct team will include Operations managers, contract managers, supervisors, a direct labour team & office staff. You will report directly in to the Repairs director who will support you in making the service are a success. The Candidate; The ideal candidate will have extensive building knowledge and experience responsive maintenance and partnering frameworks. Experience managing multiple site teams, a large DLO, strategically planning projects and an ability to problem solve in complex situations. A good knowledge of up to date legislations and strong organisational skills is also desired. Having an ability to create a strong working environment, where everyone is working as a team to achieve targets and goals on the contract, as well as being able to build strong relationships with the client and your team members. Building teams to hit and overachieve KPI's and Targets Ability to manage P&L on contracts, understanding This is an excellent opportunity to join an established and reputable business. My client are offering an excellent salary & package and benefits. If this role is of interest please apply or contact Danny Mangan. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer
We Manage Jobs(WMJobs)
Wolverhampton, Staffordshire
Repairs Supervisor (Operations) Salary: £40,756 - £42,916 Hours: 37 hours per week (Attend site and meetings outside normal working hours to meet service needs, as required) Work style: Field Job type: Permanent Make a real impact in our communities We're looking for a motivated, people centred Repairs Supervisor (Operations) to help us provide safe, high quality homes for our residents. If you're passionate about delivering excellent repairs and maintenance services and want to work in an organisation that values diverse perspectives and lived experiences, we'd love to hear from you. What you'll be doing You will play a key role in delivering a wide range of property related services, including emergency and responsive repairs, improvements, void refurbishments, adaptations, and disrepair works. Key responsibilities Leading and motivating trade colleagues, apprentices, and contractors to achieve great results. Overseeing a mix of workstreams, from responsive repairs to planned works, voids, adaptations, and surveys. Offering clear technical advice on building issues, health and safety, and relevant legislation. Driving efficient project delivery with a strong focus on quality and customer experience. Producing specifications, schedules, drawings, RAMS, and other key documents. Tracking performance, budgets, and KPIs, and supporting procurement where needed. Building strong, positive relationships with residents, colleagues, contractors, and partners. Helping colleagues grow through toolbox talks, team meetings, and one to ones. About you We welcome applications from people of all backgrounds, identities, and experiences. If you are enthusiastic about this role but don't meet every point below, we still encourage you to apply. Do you have experience in property maintenance, construction, or social housing? Do you hold an HNC/BTEC or similar qualification in Building Studies or a related field? Do you understand construction legislation, Building Regulations, and Health & Safety? Have you supervised teams or contractors before? Are you highly organised with strong communication skills? Can you manage competing priorities and solve problems effectively? Are you confident using ICT systems? Can you build respectful, positive working relationships? Benefits of working with us We offer a range of great benefits, including: 25 days annual leave plus bank holidays, increasing with service, with the option to buy extra leave each year. Excellent pension scheme through the Local Government Pension Scheme (LGPS). Real Living Wage employer, ensuring fair and competitive pay. Green travel options, including National Express discounts and cycle to work scheme. Learning and development support, including access to My Learning Hub and progression opportunities. You can find more details about our full benefits package on our website, showcasing everything we offer to support your wellbeing and development. Our organisation We are committed to making the city an even better place to live, providing good quality homes in safe, welcoming neighbourhoods. We believe that everyone in Wolverhampton Homes can play their part in making this happen - with the right support. Whether you are just getting started in your career or looking for your next step, you've come to the right place. Equality and Diversity We are proud of our diverse workforce, representative of the city we serve, and we believe that people perform best when they can be themselves. Diversity and inclusion are key to our success, and we encourage colleagues to join our equality forums. Our top priority is finding the best person for each role and for our company. We welcome applications from people of all backgrounds, identities, and experiences. If you are enthusiastic about this role, are customer focused and solutions orientated, but don't meet every point above, we still encourage you to apply. Reports to: Repairs Manager Closing date: 28 April 2026 Interview date: 7 May 2026 Contact for an informal discussion / more information: Michelle Dixon - email: Apply today If you're committed to delivering great customer focused services and want to help us maintain safe, high quality homes, we'd be delighted to receive your application.
Apr 30, 2026
Full time
Repairs Supervisor (Operations) Salary: £40,756 - £42,916 Hours: 37 hours per week (Attend site and meetings outside normal working hours to meet service needs, as required) Work style: Field Job type: Permanent Make a real impact in our communities We're looking for a motivated, people centred Repairs Supervisor (Operations) to help us provide safe, high quality homes for our residents. If you're passionate about delivering excellent repairs and maintenance services and want to work in an organisation that values diverse perspectives and lived experiences, we'd love to hear from you. What you'll be doing You will play a key role in delivering a wide range of property related services, including emergency and responsive repairs, improvements, void refurbishments, adaptations, and disrepair works. Key responsibilities Leading and motivating trade colleagues, apprentices, and contractors to achieve great results. Overseeing a mix of workstreams, from responsive repairs to planned works, voids, adaptations, and surveys. Offering clear technical advice on building issues, health and safety, and relevant legislation. Driving efficient project delivery with a strong focus on quality and customer experience. Producing specifications, schedules, drawings, RAMS, and other key documents. Tracking performance, budgets, and KPIs, and supporting procurement where needed. Building strong, positive relationships with residents, colleagues, contractors, and partners. Helping colleagues grow through toolbox talks, team meetings, and one to ones. About you We welcome applications from people of all backgrounds, identities, and experiences. If you are enthusiastic about this role but don't meet every point below, we still encourage you to apply. Do you have experience in property maintenance, construction, or social housing? Do you hold an HNC/BTEC or similar qualification in Building Studies or a related field? Do you understand construction legislation, Building Regulations, and Health & Safety? Have you supervised teams or contractors before? Are you highly organised with strong communication skills? Can you manage competing priorities and solve problems effectively? Are you confident using ICT systems? Can you build respectful, positive working relationships? Benefits of working with us We offer a range of great benefits, including: 25 days annual leave plus bank holidays, increasing with service, with the option to buy extra leave each year. Excellent pension scheme through the Local Government Pension Scheme (LGPS). Real Living Wage employer, ensuring fair and competitive pay. Green travel options, including National Express discounts and cycle to work scheme. Learning and development support, including access to My Learning Hub and progression opportunities. You can find more details about our full benefits package on our website, showcasing everything we offer to support your wellbeing and development. Our organisation We are committed to making the city an even better place to live, providing good quality homes in safe, welcoming neighbourhoods. We believe that everyone in Wolverhampton Homes can play their part in making this happen - with the right support. Whether you are just getting started in your career or looking for your next step, you've come to the right place. Equality and Diversity We are proud of our diverse workforce, representative of the city we serve, and we believe that people perform best when they can be themselves. Diversity and inclusion are key to our success, and we encourage colleagues to join our equality forums. Our top priority is finding the best person for each role and for our company. We welcome applications from people of all backgrounds, identities, and experiences. If you are enthusiastic about this role, are customer focused and solutions orientated, but don't meet every point above, we still encourage you to apply. Reports to: Repairs Manager Closing date: 28 April 2026 Interview date: 7 May 2026 Contact for an informal discussion / more information: Michelle Dixon - email: Apply today If you're committed to delivering great customer focused services and want to help us maintain safe, high quality homes, we'd be delighted to receive your application.
Site Manager Annual salary: up to £40,914.88 Location: Hastings Contract Type: Full-Time, Permanent Salary: £40,914.88 per annum + company van or car allowance Benefits: 25 days annual leave, staff rewards, volunteering leave, family-friendly policies MPS has been looking after residents' homes for over 25 years. As part of the Mears Group, we focus on estate management and property maintenance, delivering tailored solutions that support people and communities. We provide a wide range of services; including responsive repairs, planned works, and cyclical maintenance to over 100 local authorities and housing providers across the UK. One of our key partners is Orbit, a major housing provider in the Midlands, East Anglia, and the South East, managing over 45,000 homes. Together, MPS and Orbit ensure residents receive timely, high quality repairs and maintenance, with a strong emphasis on customer care, safety, and long term value. About the Role We're looking for a proactive and detail focused Planned works Site Manager to lead the delivery of our planned works programme within the social housing sector. You'll be responsible for managing planned works across housing properties, ensuring that all projects are delivered safely, on schedule, and to a consistently high standard. In this role, you will oversee day to day site operations, monitor progress, coordinate subcontractors, and ensure full compliance with health and safety requirements and building regulations. You'll work closely with local teams and stakeholders to deliver excellent service to residents while driving quality and efficiency across all site activities. Role Responsibilities Lead the day to day operational delivery of planned works contracts Manage site teams and subcontractors to ensure works are delivered efficiently and to programme Oversee progress through regular site inspections, ensuring all works meet required quality standards Take responsibility for internal and external works including insulation, windows, doors, heating, and roofing Verify workmanship against building regulations, technical specifications, and project requirements Ensure scaffolding and all working at height activities are planned, monitored, and carried out safely Provide clear and consistent updates to your line manager on site progress, risks, and emerging issues Maintain accurate records, site documentation, and change logs in line with company procedures Ensure subcontractor compliance with Health & Safety regulations, CDM requirements, and Mears policies Liaise with residents professionally to minimise disruption and deliver excellent customer service Champion a safe working environment, carrying out regular checks and reporting any hazards or incidents Drive continuous improvement, sharing learnings and supporting the development of the wider team Role Criteria SMSTS certification Asbestos Awareness certification and ability to manage asbestos related risks on site Proven experience managing working at height activities and ensuring scaffold safety and compliance CITB certificate - this would need to be described as a Temporary works coordinator CITB certificate. Demonstrable ability to lead on health & safety management, including monitoring, reporting, and enforcing site compliance Experience delivering planned maintenance within social housing environments Sound technical understanding of internal and external refurbishment works (insulation, roofing, windows, heating, etc.) Excellent interpersonal and communication skills for managing teams, subcontractors, and residents Ability to lead, mentor, and develop site operatives and trades Strong problem solving capability with a proactive, results driven approach Exceptional planning, coordination, and organisational skills to manage multiple workstreams Confident IT literacy with the ability to maintain accurate records, reports, and site documentation Full UK driving licence NVQ Level 6 in site management (preferable) Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Van, Fuel Card / Car allowance and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Apr 30, 2026
Full time
Site Manager Annual salary: up to £40,914.88 Location: Hastings Contract Type: Full-Time, Permanent Salary: £40,914.88 per annum + company van or car allowance Benefits: 25 days annual leave, staff rewards, volunteering leave, family-friendly policies MPS has been looking after residents' homes for over 25 years. As part of the Mears Group, we focus on estate management and property maintenance, delivering tailored solutions that support people and communities. We provide a wide range of services; including responsive repairs, planned works, and cyclical maintenance to over 100 local authorities and housing providers across the UK. One of our key partners is Orbit, a major housing provider in the Midlands, East Anglia, and the South East, managing over 45,000 homes. Together, MPS and Orbit ensure residents receive timely, high quality repairs and maintenance, with a strong emphasis on customer care, safety, and long term value. About the Role We're looking for a proactive and detail focused Planned works Site Manager to lead the delivery of our planned works programme within the social housing sector. You'll be responsible for managing planned works across housing properties, ensuring that all projects are delivered safely, on schedule, and to a consistently high standard. In this role, you will oversee day to day site operations, monitor progress, coordinate subcontractors, and ensure full compliance with health and safety requirements and building regulations. You'll work closely with local teams and stakeholders to deliver excellent service to residents while driving quality and efficiency across all site activities. Role Responsibilities Lead the day to day operational delivery of planned works contracts Manage site teams and subcontractors to ensure works are delivered efficiently and to programme Oversee progress through regular site inspections, ensuring all works meet required quality standards Take responsibility for internal and external works including insulation, windows, doors, heating, and roofing Verify workmanship against building regulations, technical specifications, and project requirements Ensure scaffolding and all working at height activities are planned, monitored, and carried out safely Provide clear and consistent updates to your line manager on site progress, risks, and emerging issues Maintain accurate records, site documentation, and change logs in line with company procedures Ensure subcontractor compliance with Health & Safety regulations, CDM requirements, and Mears policies Liaise with residents professionally to minimise disruption and deliver excellent customer service Champion a safe working environment, carrying out regular checks and reporting any hazards or incidents Drive continuous improvement, sharing learnings and supporting the development of the wider team Role Criteria SMSTS certification Asbestos Awareness certification and ability to manage asbestos related risks on site Proven experience managing working at height activities and ensuring scaffold safety and compliance CITB certificate - this would need to be described as a Temporary works coordinator CITB certificate. Demonstrable ability to lead on health & safety management, including monitoring, reporting, and enforcing site compliance Experience delivering planned maintenance within social housing environments Sound technical understanding of internal and external refurbishment works (insulation, roofing, windows, heating, etc.) Excellent interpersonal and communication skills for managing teams, subcontractors, and residents Ability to lead, mentor, and develop site operatives and trades Strong problem solving capability with a proactive, results driven approach Exceptional planning, coordination, and organisational skills to manage multiple workstreams Confident IT literacy with the ability to maintain accurate records, reports, and site documentation Full UK driving licence NVQ Level 6 in site management (preferable) Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Van, Fuel Card / Car allowance and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Repairs Supervisor Location: North West London Contract Type: Temporary to Permanent Rate: 25 per hour + Company Van & Fuel Card About the Role We are currently recruiting for an experienced Repairs Supervisor to join a leading social housing contractor operating across North West London. This is a fantastic temp-to-perm opportunity for a motivated individual with a strong background in reactive repairs and planned works. Working on behalf of a reputable housing provider, you will play a key role in ensuring high-quality service delivery, excellent tenant satisfaction, and compliance with industry standards. Key Responsibilities Oversee day-to-day delivery of reactive repairs and planned maintenance. Manage and support a team of operatives and subcontractors across multiple sites Conduct pre- and post-inspections to ensure works meet quality and safety standards Ensure all works are completed within agreed KPIs and SLAs Handle tenant queries and complaints professionally, ensuring a high level of customer service Monitor productivity, performance, and compliance across your patch Work closely with planners, contract managers, and clients to ensure smooth operations Ensure adherence to health & safety regulations at all times Requirements Proven experience as a Repairs Supervisor within social housing or a similar environment Strong knowledge of reactive maintenance, planned works, and damp & mould processes Experience managing operatives and subcontractors Excellent organisational and problem-solving skills Strong communication and customer service abilities Full UK driving licence (essential) What's on Offer Competitive rate of 25 per hour Company van and fuel card provided Opportunity to secure a permanent position with a growing contractor Supportive team environment and long-term career prospects How to Apply If you are an experienced Repairs Supervisor looking for your next opportunity in North West London, we would love to hear from you. Apply today to be considered for this position.
Apr 29, 2026
Full time
Repairs Supervisor Location: North West London Contract Type: Temporary to Permanent Rate: 25 per hour + Company Van & Fuel Card About the Role We are currently recruiting for an experienced Repairs Supervisor to join a leading social housing contractor operating across North West London. This is a fantastic temp-to-perm opportunity for a motivated individual with a strong background in reactive repairs and planned works. Working on behalf of a reputable housing provider, you will play a key role in ensuring high-quality service delivery, excellent tenant satisfaction, and compliance with industry standards. Key Responsibilities Oversee day-to-day delivery of reactive repairs and planned maintenance. Manage and support a team of operatives and subcontractors across multiple sites Conduct pre- and post-inspections to ensure works meet quality and safety standards Ensure all works are completed within agreed KPIs and SLAs Handle tenant queries and complaints professionally, ensuring a high level of customer service Monitor productivity, performance, and compliance across your patch Work closely with planners, contract managers, and clients to ensure smooth operations Ensure adherence to health & safety regulations at all times Requirements Proven experience as a Repairs Supervisor within social housing or a similar environment Strong knowledge of reactive maintenance, planned works, and damp & mould processes Experience managing operatives and subcontractors Excellent organisational and problem-solving skills Strong communication and customer service abilities Full UK driving licence (essential) What's on Offer Competitive rate of 25 per hour Company van and fuel card provided Opportunity to secure a permanent position with a growing contractor Supportive team environment and long-term career prospects How to Apply If you are an experienced Repairs Supervisor looking for your next opportunity in North West London, we would love to hear from you. Apply today to be considered for this position.
Contracts Manager We are working with a leading property services provider delivering essential maintenance and refurbishment works across the social housing sector. With an established presence across the Midlands, the organisation supports a large and diverse client base, maintaining thousands of homes and ensuring residents live in safe, compliant, and well-maintained environments. Position: Contracts Manager Location: West Midlands Salary: Up to 61,000 per annum + 5,000 car allowance + package Contract Type : Permanent Start date: Immediately available The Role: An opportunity has arisen for an experienced Contracts Manager to lead the delivery of multiple housing maintenance contracts. You will be responsible for driving operational performance, ensuring compliance, and delivering high-quality services across reactive, planned, and disrepair works. Key Responsibilities: Lead the delivery of multiple repairs and maintenance contracts Manage operatives and subcontractors to achieve KPIs and service standards Build and maintain strong relationships with clients, residents, and stakeholders Oversee contract performance, financial outcomes, and customer satisfaction Ensure compliance with Health & Safety legislation and regulatory standards Monitor quality through site inspections and performance reviews Manage resources, workflow, and programming efficiently Oversee variations, valuations, and financial reporting Support commercial forecasting and profitability reviews Lead, mentor, and develop operational teams About You: Proven experience as a Contracts Manager or Project Manager within social housing or property maintenance Strong technical understanding of repairs and maintenance operations Experience managing budgets, KPIs, and multi-disciplinary teams Knowledge of Health & Safety and compliance standards (IOSH/SMSTS/CSCS desirable) Strong leadership, organisational, and communication skill IT literate with experience using management and reporting systems Full UK driving licence and willingness to travel DBS Why Apply: This is an excellent opportunity to join a well-established organisation delivering essential services within the housing sector. The role offers long-term stability, meaningful work, and the chance to progress within a business that values professional development and internal growth. To apply, please send across your updated CV.
Apr 26, 2026
Full time
Contracts Manager We are working with a leading property services provider delivering essential maintenance and refurbishment works across the social housing sector. With an established presence across the Midlands, the organisation supports a large and diverse client base, maintaining thousands of homes and ensuring residents live in safe, compliant, and well-maintained environments. Position: Contracts Manager Location: West Midlands Salary: Up to 61,000 per annum + 5,000 car allowance + package Contract Type : Permanent Start date: Immediately available The Role: An opportunity has arisen for an experienced Contracts Manager to lead the delivery of multiple housing maintenance contracts. You will be responsible for driving operational performance, ensuring compliance, and delivering high-quality services across reactive, planned, and disrepair works. Key Responsibilities: Lead the delivery of multiple repairs and maintenance contracts Manage operatives and subcontractors to achieve KPIs and service standards Build and maintain strong relationships with clients, residents, and stakeholders Oversee contract performance, financial outcomes, and customer satisfaction Ensure compliance with Health & Safety legislation and regulatory standards Monitor quality through site inspections and performance reviews Manage resources, workflow, and programming efficiently Oversee variations, valuations, and financial reporting Support commercial forecasting and profitability reviews Lead, mentor, and develop operational teams About You: Proven experience as a Contracts Manager or Project Manager within social housing or property maintenance Strong technical understanding of repairs and maintenance operations Experience managing budgets, KPIs, and multi-disciplinary teams Knowledge of Health & Safety and compliance standards (IOSH/SMSTS/CSCS desirable) Strong leadership, organisational, and communication skill IT literate with experience using management and reporting systems Full UK driving licence and willingness to travel DBS Why Apply: This is an excellent opportunity to join a well-established organisation delivering essential services within the housing sector. The role offers long-term stability, meaningful work, and the chance to progress within a business that values professional development and internal growth. To apply, please send across your updated CV.
Site Manager page is loaded Site Managerlocations: Hastingstime type: Full timeposted on: Posted Todayjob requisition id: REQAnnual salary: up to £40,914.88 Site Manager Location: Hastings Contract Type: Full-Time, Permanent Salary: £40,914.88 per annum + company van or car allowance Benefits: 25 days annual leave, staff rewards, volunteering leave, family-friendly policies MPS has been looking after residents' homes for over 25 years. As part of the Mears Group, we focus on estate management and property maintenance, delivering tailored solutions that support people and communities. We provide a wide range of services; including responsive repairs, planned works, and cyclical maintenance to over 100 local authorities and housing providers across the UK. One of our key partners is Orbit, a major housing provider in the Midlands, East Anglia, and the South East, managing over 45,000 homes. Together, MPS and Orbit ensure residents receive timely, high-quality repairs and maintenance, with a strong emphasis on customer care, safety, and long-term value. About the Role We're looking for a proactive and detail focused Planned works Site Manager to lead the delivery of our planned works programme within the social housing sector. You'll be responsible for managing planned works across housing properties, ensuring that all projects are delivered safely, on schedule, and to a consistently high standard.In this role, you will oversee day to day site operations, monitor progress, coordinate subcontractors, and ensure full compliance with health and safety requirements and building regulations. You'll work closely with local teams and stakeholders to deliver excellent service to residents while driving quality and efficiency across all site activities. Role Responsibilities Lead the day to day operational delivery of planned works contracts Manage site teams and subcontractors to ensure works are delivered efficiently and to programme Oversee progress through regular site inspections, ensuring all works meet required quality standards Take responsibility for internal and external works including insulation, windows, doors, heating, and roofing Verify workmanship against building regulations, technical specifications, and project requirements Ensure scaffolding and all working at height activities are planned, monitored, and carried out safely Provide clear and consistent updates to your line manager on site progress, risks, and emerging issues Maintain accurate records, site documentation, and change logs in line with company procedures Ensure subcontractor compliance with Health & Safety regulations, CDM requirements, and Mears policies Liaise with residents professionally to minimise disruption and deliver excellent customer service Champion a safe working environment, carrying out regular checks and reporting any hazards or incidents Drive continuous improvement, sharing learnings and supporting the development of the wider team Role Criteria: SMSTS certification Asbestos Awareness certification and ability to manage asbestos related risks on site Proven experience managing working at height activities and ensuring scaffold safety and compliance CITB certificate - this would need to be described as a Temporary works coordinator CITB certificate. Demonstrable ability to lead on health & safety management, including monitoring, reporting, and enforcing site compliance Experience delivering planned maintenance within social housing environments Sound technical understanding of internal and external refurbishment works (insulation, roofing, windows, heating, etc.) Excellent interpersonal and communication skills for managing teams, subcontractors, and residents Ability to lead, mentor, and develop site operatives and trades Strong problem solving capability with a proactive, results driven approach Exceptional planning, coordination, and organisational skills to manage multiple workstreams Confident IT literacy with the ability to maintain accurate records, reports, and site documentation Full UK driving licence NVQ Level 6 in site management ( preferable ) Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Van, Fuel Card / Car allowance and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact:Francesca Swan ()If you need any help with your application process, we are here to support you. We will be accessible every step of the way.At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Apr 26, 2026
Full time
Site Manager page is loaded Site Managerlocations: Hastingstime type: Full timeposted on: Posted Todayjob requisition id: REQAnnual salary: up to £40,914.88 Site Manager Location: Hastings Contract Type: Full-Time, Permanent Salary: £40,914.88 per annum + company van or car allowance Benefits: 25 days annual leave, staff rewards, volunteering leave, family-friendly policies MPS has been looking after residents' homes for over 25 years. As part of the Mears Group, we focus on estate management and property maintenance, delivering tailored solutions that support people and communities. We provide a wide range of services; including responsive repairs, planned works, and cyclical maintenance to over 100 local authorities and housing providers across the UK. One of our key partners is Orbit, a major housing provider in the Midlands, East Anglia, and the South East, managing over 45,000 homes. Together, MPS and Orbit ensure residents receive timely, high-quality repairs and maintenance, with a strong emphasis on customer care, safety, and long-term value. About the Role We're looking for a proactive and detail focused Planned works Site Manager to lead the delivery of our planned works programme within the social housing sector. You'll be responsible for managing planned works across housing properties, ensuring that all projects are delivered safely, on schedule, and to a consistently high standard.In this role, you will oversee day to day site operations, monitor progress, coordinate subcontractors, and ensure full compliance with health and safety requirements and building regulations. You'll work closely with local teams and stakeholders to deliver excellent service to residents while driving quality and efficiency across all site activities. Role Responsibilities Lead the day to day operational delivery of planned works contracts Manage site teams and subcontractors to ensure works are delivered efficiently and to programme Oversee progress through regular site inspections, ensuring all works meet required quality standards Take responsibility for internal and external works including insulation, windows, doors, heating, and roofing Verify workmanship against building regulations, technical specifications, and project requirements Ensure scaffolding and all working at height activities are planned, monitored, and carried out safely Provide clear and consistent updates to your line manager on site progress, risks, and emerging issues Maintain accurate records, site documentation, and change logs in line with company procedures Ensure subcontractor compliance with Health & Safety regulations, CDM requirements, and Mears policies Liaise with residents professionally to minimise disruption and deliver excellent customer service Champion a safe working environment, carrying out regular checks and reporting any hazards or incidents Drive continuous improvement, sharing learnings and supporting the development of the wider team Role Criteria: SMSTS certification Asbestos Awareness certification and ability to manage asbestos related risks on site Proven experience managing working at height activities and ensuring scaffold safety and compliance CITB certificate - this would need to be described as a Temporary works coordinator CITB certificate. Demonstrable ability to lead on health & safety management, including monitoring, reporting, and enforcing site compliance Experience delivering planned maintenance within social housing environments Sound technical understanding of internal and external refurbishment works (insulation, roofing, windows, heating, etc.) Excellent interpersonal and communication skills for managing teams, subcontractors, and residents Ability to lead, mentor, and develop site operatives and trades Strong problem solving capability with a proactive, results driven approach Exceptional planning, coordination, and organisational skills to manage multiple workstreams Confident IT literacy with the ability to maintain accurate records, reports, and site documentation Full UK driving licence NVQ Level 6 in site management ( preferable ) Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Van, Fuel Card / Car allowance and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact:Francesca Swan ()If you need any help with your application process, we are here to support you. We will be accessible every step of the way.At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Finance Manager - Property & Assets Location: Hybrid home working / Didsbury / Manchester Salary: 49,934 increasing to 51,783 after 6 months Full Time / 35 hours per week / Permanent About Us Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues and partners. Southway values diversity in all aspects of its communities and operations. Candidates / Role An exciting opportunity has arisen in the Finance team for a Finance Manager - Property & Assets to lead Southway Group's financial monitoring of its property and assets programme. This will entail collaborative work with service managers whilst preparing and reporting KPIs to demonstrate performance and driving improvements through internal controls and processes. You will also have: - Advanced accounts and general ledger skills. - Excellent verbal communication skills, able to explain financial information to residents and manage relations with internal customers effectively - Strong excel skills, with a knowledge of a range of functions and their application. Your main responsibilities would include: 1. Lead the development of effective reporting tools and financial data reports for the Property Services and Assets Teams to support the provision of good quality information for decision making, including concise written reports for the Executive and others. 2. Regular reporting of key performance indicators to show performance against targets (operational and financial), trends and any risk to Southway including non-compliance, reduced income/spend levels, loss of grant, ensuring escalation where necessary to develop remedial actions. 3. Contrast the results of stock condition surveys to Business Plan assumptions. Prepare and monitor long term budgets based on data from various sources including programme schedules, survey results and data from housing management system. This should outline any slippage, savings, acceleration and overspends, with corresponding impacts on current and future year budgets. 4. Support preparation of programme returns and grant claims to external partners (identifying works, administration and staffing elements), ensuring all data and explanations are evidenced with colleagues before submission. 5. Prepare fixed asset register and general ledger entries using data from the stock investment programme to ensure the accountancy for the capital works costs and related grant are correctly identified for individual properties and components. 6. Prepare budgets for Property Services including analysis of different workstreams (and agree recharges between DLO and the client) to ensure value for money is achieved via operational delivery. 7. Ensure the Finance Apprentice (Property & Assets) liaises productively with budget holders to analyse results and consider actions to deliver effective budgetary control. 8. Identify and drive improvements in processes and procedures which impact the financial performance of the repairs and maintenance service. 9. Assist budget holders to operate an effective system of electronic purchase order and invoice authorisation routines, resolving individual users' difficulties. Support budget holders to enable them to navigate through the financial processes, including the NOPO report, to improve data integrity and accurately record costs and grant income to be accrued. 10. Provide information to Finance Operations team supporting the preparation of monthly management accounts, annual statutory accounts and other reports as required (e.g. Funders Report) outlining performance and explanations on variances. Closing Date: Monday 13 October 2025 Interview Date: w/c Monday 20 October 2025 For an informal discussion about this role please contact Bhups Gohil, Assistant Director of Finance . We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
Oct 08, 2025
Full time
Finance Manager - Property & Assets Location: Hybrid home working / Didsbury / Manchester Salary: 49,934 increasing to 51,783 after 6 months Full Time / 35 hours per week / Permanent About Us Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues and partners. Southway values diversity in all aspects of its communities and operations. Candidates / Role An exciting opportunity has arisen in the Finance team for a Finance Manager - Property & Assets to lead Southway Group's financial monitoring of its property and assets programme. This will entail collaborative work with service managers whilst preparing and reporting KPIs to demonstrate performance and driving improvements through internal controls and processes. You will also have: - Advanced accounts and general ledger skills. - Excellent verbal communication skills, able to explain financial information to residents and manage relations with internal customers effectively - Strong excel skills, with a knowledge of a range of functions and their application. Your main responsibilities would include: 1. Lead the development of effective reporting tools and financial data reports for the Property Services and Assets Teams to support the provision of good quality information for decision making, including concise written reports for the Executive and others. 2. Regular reporting of key performance indicators to show performance against targets (operational and financial), trends and any risk to Southway including non-compliance, reduced income/spend levels, loss of grant, ensuring escalation where necessary to develop remedial actions. 3. Contrast the results of stock condition surveys to Business Plan assumptions. Prepare and monitor long term budgets based on data from various sources including programme schedules, survey results and data from housing management system. This should outline any slippage, savings, acceleration and overspends, with corresponding impacts on current and future year budgets. 4. Support preparation of programme returns and grant claims to external partners (identifying works, administration and staffing elements), ensuring all data and explanations are evidenced with colleagues before submission. 5. Prepare fixed asset register and general ledger entries using data from the stock investment programme to ensure the accountancy for the capital works costs and related grant are correctly identified for individual properties and components. 6. Prepare budgets for Property Services including analysis of different workstreams (and agree recharges between DLO and the client) to ensure value for money is achieved via operational delivery. 7. Ensure the Finance Apprentice (Property & Assets) liaises productively with budget holders to analyse results and consider actions to deliver effective budgetary control. 8. Identify and drive improvements in processes and procedures which impact the financial performance of the repairs and maintenance service. 9. Assist budget holders to operate an effective system of electronic purchase order and invoice authorisation routines, resolving individual users' difficulties. Support budget holders to enable them to navigate through the financial processes, including the NOPO report, to improve data integrity and accurately record costs and grant income to be accrued. 10. Provide information to Finance Operations team supporting the preparation of monthly management accounts, annual statutory accounts and other reports as required (e.g. Funders Report) outlining performance and explanations on variances. Closing Date: Monday 13 October 2025 Interview Date: w/c Monday 20 October 2025 For an informal discussion about this role please contact Bhups Gohil, Assistant Director of Finance . We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
Operations Manager - Reactive Maintenance & Voids Based in East London (with travel) 70K - 75K + package We are working with a leading Social Housing Repairs & Maintenance Contractor to recruit an Operations Manager to join their team overseeing a 10-12m portfolio of works. We are looking for somebody who will lead operationally on current contracts, whilst growing the division further. Working in partnership with their Local Authority and Housing Association clients, the successful candidate will be overall responsible for driving success on reactive maintenance contracts. You will oversee the full running of the contracts including: program planning/scheduling works; KPI monitoring/performance improvement; management of health and safety; and managing a direct workforce of Contract Managers, Supervisors, Multi Trade Operatives and Admin/Planning Team. Operations Manager Experience Proven track record in securing, and delivering reactive maintenance contracts with public sector / housing association clients. IT Literate with good knowledge of Microsoft packages Ability to understand client / contract requirements to maximise productivity and measure and improvement Excellent written and oral presentation Good understanding of H&S legislation Experience of managing and improving internal and external customer relationships and conflict handling Operations Manager Salary & Benefits: You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a permanent, full time role for which you will receive a highly competitive salary of up to 75,000 + Benefits. You will be part of a stable business with ambitious growth plans over the next 5 years.
Oct 06, 2025
Full time
Operations Manager - Reactive Maintenance & Voids Based in East London (with travel) 70K - 75K + package We are working with a leading Social Housing Repairs & Maintenance Contractor to recruit an Operations Manager to join their team overseeing a 10-12m portfolio of works. We are looking for somebody who will lead operationally on current contracts, whilst growing the division further. Working in partnership with their Local Authority and Housing Association clients, the successful candidate will be overall responsible for driving success on reactive maintenance contracts. You will oversee the full running of the contracts including: program planning/scheduling works; KPI monitoring/performance improvement; management of health and safety; and managing a direct workforce of Contract Managers, Supervisors, Multi Trade Operatives and Admin/Planning Team. Operations Manager Experience Proven track record in securing, and delivering reactive maintenance contracts with public sector / housing association clients. IT Literate with good knowledge of Microsoft packages Ability to understand client / contract requirements to maximise productivity and measure and improvement Excellent written and oral presentation Good understanding of H&S legislation Experience of managing and improving internal and external customer relationships and conflict handling Operations Manager Salary & Benefits: You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a permanent, full time role for which you will receive a highly competitive salary of up to 75,000 + Benefits. You will be part of a stable business with ambitious growth plans over the next 5 years.
The client is a fast-growing organisation delivering high-quality construction and maintenance services across the social housing sector. We are seeking an experienced Commercial Operations Manager who has excellent management experience with Labour, sub contractors and with SOR codes, so schedule of rates for various social housing, commercial and local authorities. Our work spans reactive repairs, planned maintenance programmes, and property refurbishments. As we continue to expand, we are looking for motivated and experienced professional to join our team and help us maintain our reputation for reliability, efficiency, and excellent service delivery. Key responsibilities: Quote Production Using SOR Codes: Prepare and manage detailed job quotations using Schedule of Rates (SOR) codes, ensuring accuracy, cost-efficiency, and adherence to client specifications and contract requirements. Quote Review & Approvals: Review and approve all submitted quotes, verifying scope, pricing, materials, and labour requirements. Ensure quotes align with budget targets, contractual obligations, and operational capacity. Work Order & Job Lifecycle Management : Oversee the end-to-end process of job delivery from quote acceptance to completion, ensuring all tasks are completed on time, to specification, and within budget. Job Completion & Quality Assurance: Ensure all job completion forms and documentation are accurately completed, filed, and audited. Monitor workmanship and service quality through spot checks and client feedback. Health & Safety Oversight: Implement and enforce company-wide Health & Safety procedures across all sites. Conduct regular audits, toolbox talks, and ensure risk assessments and method statements (RAMS) are completed and followed. Compliance Monitoring: Maintain compliance with all statutory regulations, industry standards, and client-specific service level agreements (SLAs). Monitor and report on KPIs, ensuring all completed jobs meet legal and contractual obligations. Team Management & Development: Lead and support operational staff, supervisors, and subcontractors. Coordinate onboarding, skills assessments, and ongoing training to ensure workforce capability and performance. Client & Stakeholder Liaison : Act as a primary point of contact for clients regarding operational matters. Attend client meetings, resolve escalations, and ensure customer satisfaction is consistently high. Site Visits & Inspections : Conduct site visits as required to assess progress, ensure compliance, and provide guidance or escalation support. Use findings to drive continuous improvement and performance. Resource & Workflow Coordination : Allocate labour, materials, and equipment efficiently across multiple jobs, ensuring productivity and responsiveness to urgent or reactive maintenance tasks. Reporting & Performance Analysis : Produce regular reports on operational performance, financial targets, completed works, and outstanding issues. Use data insights to identify trends and implement process improvements. Your KPI s that you are accountable to achieve and reviewed in line with your 12 Month Performance Review with your Line Manager are. People/Customer All Direct Reports to be fully competent within their job role and have monthly 121 s and 12-month Performance Review Health & Safety To ensure all Direct Reports receive the necessary training and competency within all their given areas of Health & Safety responsibilities To demonstrate a pro-active leadership role in all aspects of Health & Safety Management Quoting To ensure you achieve all your KPI targets and to evidence at your 12-month performance review, a pro-active leadership style that actively contributes to the yearly P&L performance of the Business Travelling to different sites, so some distances may be up to 2.5 hours. Maybe required to do some site visits at times, there is a team that also can go to various sites as well. Full UK driving licence (essential). SMSTS Ideally Health and Safety Certificate / First aid. What We Offer Competitive salary Supportive management team with opportunities for progression Company vehicle 28 days including bank holidays Pension Job Types: Full-time, Permanent Pay: £53,000-£56,000 per year basic Company pension, Holidays Schedule: Monday to Friday Hours - 45 hours per week. 1 in 3 saturdays - day off in lieu in the week. Work Location: On the road Expected start date: 26/08/2025
Sep 22, 2025
Full time
The client is a fast-growing organisation delivering high-quality construction and maintenance services across the social housing sector. We are seeking an experienced Commercial Operations Manager who has excellent management experience with Labour, sub contractors and with SOR codes, so schedule of rates for various social housing, commercial and local authorities. Our work spans reactive repairs, planned maintenance programmes, and property refurbishments. As we continue to expand, we are looking for motivated and experienced professional to join our team and help us maintain our reputation for reliability, efficiency, and excellent service delivery. Key responsibilities: Quote Production Using SOR Codes: Prepare and manage detailed job quotations using Schedule of Rates (SOR) codes, ensuring accuracy, cost-efficiency, and adherence to client specifications and contract requirements. Quote Review & Approvals: Review and approve all submitted quotes, verifying scope, pricing, materials, and labour requirements. Ensure quotes align with budget targets, contractual obligations, and operational capacity. Work Order & Job Lifecycle Management : Oversee the end-to-end process of job delivery from quote acceptance to completion, ensuring all tasks are completed on time, to specification, and within budget. Job Completion & Quality Assurance: Ensure all job completion forms and documentation are accurately completed, filed, and audited. Monitor workmanship and service quality through spot checks and client feedback. Health & Safety Oversight: Implement and enforce company-wide Health & Safety procedures across all sites. Conduct regular audits, toolbox talks, and ensure risk assessments and method statements (RAMS) are completed and followed. Compliance Monitoring: Maintain compliance with all statutory regulations, industry standards, and client-specific service level agreements (SLAs). Monitor and report on KPIs, ensuring all completed jobs meet legal and contractual obligations. Team Management & Development: Lead and support operational staff, supervisors, and subcontractors. Coordinate onboarding, skills assessments, and ongoing training to ensure workforce capability and performance. Client & Stakeholder Liaison : Act as a primary point of contact for clients regarding operational matters. Attend client meetings, resolve escalations, and ensure customer satisfaction is consistently high. Site Visits & Inspections : Conduct site visits as required to assess progress, ensure compliance, and provide guidance or escalation support. Use findings to drive continuous improvement and performance. Resource & Workflow Coordination : Allocate labour, materials, and equipment efficiently across multiple jobs, ensuring productivity and responsiveness to urgent or reactive maintenance tasks. Reporting & Performance Analysis : Produce regular reports on operational performance, financial targets, completed works, and outstanding issues. Use data insights to identify trends and implement process improvements. Your KPI s that you are accountable to achieve and reviewed in line with your 12 Month Performance Review with your Line Manager are. People/Customer All Direct Reports to be fully competent within their job role and have monthly 121 s and 12-month Performance Review Health & Safety To ensure all Direct Reports receive the necessary training and competency within all their given areas of Health & Safety responsibilities To demonstrate a pro-active leadership role in all aspects of Health & Safety Management Quoting To ensure you achieve all your KPI targets and to evidence at your 12-month performance review, a pro-active leadership style that actively contributes to the yearly P&L performance of the Business Travelling to different sites, so some distances may be up to 2.5 hours. Maybe required to do some site visits at times, there is a team that also can go to various sites as well. Full UK driving licence (essential). SMSTS Ideally Health and Safety Certificate / First aid. What We Offer Competitive salary Supportive management team with opportunities for progression Company vehicle 28 days including bank holidays Pension Job Types: Full-time, Permanent Pay: £53,000-£56,000 per year basic Company pension, Holidays Schedule: Monday to Friday Hours - 45 hours per week. 1 in 3 saturdays - day off in lieu in the week. Work Location: On the road Expected start date: 26/08/2025
