Customer Service Advisor Full time, permanent role - Monday - Friday Hybrid working pattern (2 days in office per week) + excellent benefits Salary 25k - 27k per annum. Exciting opportunity for two Customer Service Advisors to join an interesting company with genuine career prospects. This is a fantastic opportunity for recent graduates with some customer service experience and excellent IT skills. You will be responsible for responding to all inbound enquiries over email, on the website and by phone. The team will also proactively support the external sales team with outbound campaigns to promote in-company courses. The focus is on building relationships with prospects to help drive future sales of products and process all orders and enquiries in the CRM to build up an accurate picture of the client base. Key Responsibilities Responsible for answering email, website/ social media and telephone enquiries for individual customer sales and resource material sales. Ensure efficient and appropriate communication with customers following initial enquiry. Ensure timely, accurate invoicing, materials despatch and follow up working with the appropriate teams internally. Develop positive relationships with both prospective, existing, and past customers. Customer information is added/updated on to the database with absolute accuracy. Customers are followed up to ensure they have the information they need. Orders are processed with a high degree of accuracy. To work with the Sales Manager and external sales team to build relationships with prospective corporate clients. To work with the Sales Manager to ensure the sales administration of courses to corporate clients are as efficient as possible. Contribute to weekly team performance measurement reports, forecasts, and workflow plans. Perform administrative and other general duties within the department as required for the effective day-to-day operation of the sales function. Ensure excellence in customer care at all times. Person Specification Naturally energetic and enthusiastic individual with drive and commitment Degree or equivalent qualification Excellent communication skills Customer services skills Highly organised and self-motivated with fantastic attention to detail Able to manage time effectively, prioritise and work to deadlines. Commitment to high professional standards in delivering and improving services. Professional always with well-developed interpersonal skills (written and telephone) Effective and appropriate communication skills A high degree of computer literacy, MS Word and Excel, Google Suite and CRM systems Customer services experience in a service, training or education sector ideally Recent graduates encouraged to apply!
Jun 12, 2026
Full time
Customer Service Advisor Full time, permanent role - Monday - Friday Hybrid working pattern (2 days in office per week) + excellent benefits Salary 25k - 27k per annum. Exciting opportunity for two Customer Service Advisors to join an interesting company with genuine career prospects. This is a fantastic opportunity for recent graduates with some customer service experience and excellent IT skills. You will be responsible for responding to all inbound enquiries over email, on the website and by phone. The team will also proactively support the external sales team with outbound campaigns to promote in-company courses. The focus is on building relationships with prospects to help drive future sales of products and process all orders and enquiries in the CRM to build up an accurate picture of the client base. Key Responsibilities Responsible for answering email, website/ social media and telephone enquiries for individual customer sales and resource material sales. Ensure efficient and appropriate communication with customers following initial enquiry. Ensure timely, accurate invoicing, materials despatch and follow up working with the appropriate teams internally. Develop positive relationships with both prospective, existing, and past customers. Customer information is added/updated on to the database with absolute accuracy. Customers are followed up to ensure they have the information they need. Orders are processed with a high degree of accuracy. To work with the Sales Manager and external sales team to build relationships with prospective corporate clients. To work with the Sales Manager to ensure the sales administration of courses to corporate clients are as efficient as possible. Contribute to weekly team performance measurement reports, forecasts, and workflow plans. Perform administrative and other general duties within the department as required for the effective day-to-day operation of the sales function. Ensure excellence in customer care at all times. Person Specification Naturally energetic and enthusiastic individual with drive and commitment Degree or equivalent qualification Excellent communication skills Customer services skills Highly organised and self-motivated with fantastic attention to detail Able to manage time effectively, prioritise and work to deadlines. Commitment to high professional standards in delivering and improving services. Professional always with well-developed interpersonal skills (written and telephone) Effective and appropriate communication skills A high degree of computer literacy, MS Word and Excel, Google Suite and CRM systems Customer services experience in a service, training or education sector ideally Recent graduates encouraged to apply!
Construction Manager - Highways Construction Manager - Highways Barnsley Area 6-Month Contract £420-£480 per day (Inside IR35) Your New Company A leading organisation delivering a range of highways and civil engineering schemes across South Yorkshire is looking to appoint an experienced Construction Manager. You will join a well-established team managing multiple small-scale highways projects and ensuring safe, efficient delivery. Your New Role You will oversee 5-6 concurrent highways projects, ensuring all works are delivered to programme, budget, and quality standards. Typical schemes may include: Bridge joint replacements Drainage installations Surfacing works Landscaping Signage installation General civils activities This role is predominantly office-based, with occasional site visits as required. Key Responsibilities Labour planning and resource coordination Liaising with supply chain partners and main clients Full project management from planning through to completion Booking and coordinating Traffic Management Ensuring all Health & Safety standards are met Monitoring progress, maintaining documentation, and reporting updates Conducting site visits to review progress and compliance What You'll Need to Succeed Highways Passport (essential) Valid CSCS card Full UK driving licence Proven experience managing highways or civils projects Strong organisational and communication skills What You'll Get in Return 6-month contract with potential for extension Opportunity for the role to become permanent Competitive day rate of £420-£480 (Inside IR35) If you're available, please apply below or reach out to
Jun 12, 2026
Contractor
Construction Manager - Highways Construction Manager - Highways Barnsley Area 6-Month Contract £420-£480 per day (Inside IR35) Your New Company A leading organisation delivering a range of highways and civil engineering schemes across South Yorkshire is looking to appoint an experienced Construction Manager. You will join a well-established team managing multiple small-scale highways projects and ensuring safe, efficient delivery. Your New Role You will oversee 5-6 concurrent highways projects, ensuring all works are delivered to programme, budget, and quality standards. Typical schemes may include: Bridge joint replacements Drainage installations Surfacing works Landscaping Signage installation General civils activities This role is predominantly office-based, with occasional site visits as required. Key Responsibilities Labour planning and resource coordination Liaising with supply chain partners and main clients Full project management from planning through to completion Booking and coordinating Traffic Management Ensuring all Health & Safety standards are met Monitoring progress, maintaining documentation, and reporting updates Conducting site visits to review progress and compliance What You'll Need to Succeed Highways Passport (essential) Valid CSCS card Full UK driving licence Proven experience managing highways or civils projects Strong organisational and communication skills What You'll Get in Return 6-month contract with potential for extension Opportunity for the role to become permanent Competitive day rate of £420-£480 (Inside IR35) If you're available, please apply below or reach out to
Administrative Duties: Maintain more complex data and record systems, identifying and obtaining missing information where necessary Administer administrative procedures Manage routine enquires from the general public Attend meetings, take and prepare minutes Co-ordination, collation and submission of information and documentation relating to applications for grants and funding. Employee Support Duties: Create, maintain and update confidential staff files. Supervision of work experience and trainees including basic instruction and answering of queries, under the direction of line supervisor/manager. Arrange temp / casual cover as required and process timesheets as Financial Duties: Cash handling as required - may include receipt, balancing and banking, Petty Cash reconciliation. Process payments and check invoices being signed off by Supervisor/Manager, ensuring that they are recorded on the appropriate Maintain records and registers of cash transactions. Prepare/initiate correspondence, collect and chase non payment of monies owed to Council. General: Attend and participate in meetings as required All staff will be expected to accept reasonable flexibility in working arrangements, and the allocation of duties including duties normally allocated to posts at a lower responsibility level, in pursuance of objectives of division, directorate and the Council, and effective team working Connect2Dudley is a trading style of Dudley & Kent Commercial Services LTD - A joint venture between Dudley Metropolitan Council & Commercial Services Kent Ltd. Connect2Dudley is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Jun 12, 2026
Seasonal
Administrative Duties: Maintain more complex data and record systems, identifying and obtaining missing information where necessary Administer administrative procedures Manage routine enquires from the general public Attend meetings, take and prepare minutes Co-ordination, collation and submission of information and documentation relating to applications for grants and funding. Employee Support Duties: Create, maintain and update confidential staff files. Supervision of work experience and trainees including basic instruction and answering of queries, under the direction of line supervisor/manager. Arrange temp / casual cover as required and process timesheets as Financial Duties: Cash handling as required - may include receipt, balancing and banking, Petty Cash reconciliation. Process payments and check invoices being signed off by Supervisor/Manager, ensuring that they are recorded on the appropriate Maintain records and registers of cash transactions. Prepare/initiate correspondence, collect and chase non payment of monies owed to Council. General: Attend and participate in meetings as required All staff will be expected to accept reasonable flexibility in working arrangements, and the allocation of duties including duties normally allocated to posts at a lower responsibility level, in pursuance of objectives of division, directorate and the Council, and effective team working Connect2Dudley is a trading style of Dudley & Kent Commercial Services LTD - A joint venture between Dudley Metropolitan Council & Commercial Services Kent Ltd. Connect2Dudley is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 10% of annual salary An additional Secret Shopper bonus worth up to 2,000 Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 28 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay. OTHER AWESOME PERKS Days out and social events Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A SHIFT MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush Leadership Skills: You are a natural motivator who enjoys being hands-on. You lead by example and know how to get the best out of the Crew during a busy service Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us Your next step would be an Assistant Manager Five Guys isn't just a job - it can be a career!
Jun 12, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 10% of annual salary An additional Secret Shopper bonus worth up to 2,000 Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 28 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay. OTHER AWESOME PERKS Days out and social events Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A SHIFT MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush Leadership Skills: You are a natural motivator who enjoys being hands-on. You lead by example and know how to get the best out of the Crew during a busy service Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us Your next step would be an Assistant Manager Five Guys isn't just a job - it can be a career!
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers. This role requires someone who is flexible to work between our St Albans, Hemel Hempstead and Stevenage stores. REWARDS An achievable 20% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Apprenticeships to gain recognised qualifications, skills and progression opportunities Enhanced Maternity & Paternity Leave Pension scheme AS A BENCH GENERAL MANAGER YOU'LL BE Accountable and responsible for your entire store and the people within Developing and managing the store team, while supporting the delivery of perfect burgers and fries You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long term planning Spotting potential and developing your team to ensure there is a strong talent pipeline Drive the Five Guys culture by always role modelling our values Creating an awesome working environment where people are happy to come to work and have fun Responsible for reward and recognition Demonstrate close attention to detail AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service Having your people's development at heart INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Jun 12, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers. This role requires someone who is flexible to work between our St Albans, Hemel Hempstead and Stevenage stores. REWARDS An achievable 20% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Apprenticeships to gain recognised qualifications, skills and progression opportunities Enhanced Maternity & Paternity Leave Pension scheme AS A BENCH GENERAL MANAGER YOU'LL BE Accountable and responsible for your entire store and the people within Developing and managing the store team, while supporting the delivery of perfect burgers and fries You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long term planning Spotting potential and developing your team to ensure there is a strong talent pipeline Drive the Five Guys culture by always role modelling our values Creating an awesome working environment where people are happy to come to work and have fun Responsible for reward and recognition Demonstrate close attention to detail AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People - Experienced hands-on leadership skills Customer service Having your people's development at heart INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Sales Executive - Slough- Basic Salary - £22,500 - OTE - £45,000 (uncapped) - 5 Day Working Week - Company Car - Great Benefits Package - Our client, an awarding winning National Dealer Group have the requirement for an experienced Car Sales Executive to join their busy franchised car dealership in Slough. Our client offers you the following remuneration and benefits: Basic salary of £22,500. An uncapped OTE of £45,000. Use of a Company Car. 5 day working week. 31 days paid annual leave, increasing to 33 days with longevity of service. Birthday Leave, extra paid day off to celebrate your birthday. Company Pension. Life Insurance. Dentist on Demand. Staff discounts on vehicle sales, servicing, parts and labour across their dealer network. Benefits Platform, discounts across a whole host of High Street partners. Car Sales Executive your responsibilities will include: Selling New & Used Vehicles Introducing Finance, Insurance and Add-On Products Handing Over Sold Vehicles Prospecting Customers Maximising every opportunity Delivering the very highest levels of customer service Experience, Skills & Qualifications Essential Requirements: Minimum of 2 years car sales experience Full UK Driving Licence Desirable Requirements: Franchised Dealership Experience Remuneration & Benefits Basic Salary £22,500 On Target Earnings £45,000 (uncapped) 5 Day Working Week Use of Company Vehicle Extensive benefits package About Us: KPI People are Dealership Recruitment Experts offering our candidates the very best Temporary and Permanent opportunities with leading UK Dealer Groups, Franchised Dealerships and Specialist Independents. We are currently recruiting across the UK for Sales Executives, Business Managers, Retail Managers, Transaction Managers, Sales Managers and General Managers. If you are interested in a new challenge, please contact us today for a completely confidential conversation, one of our experienced Recruitment Consultants look forward to speaking with you.
Jun 12, 2026
Full time
Sales Executive - Slough- Basic Salary - £22,500 - OTE - £45,000 (uncapped) - 5 Day Working Week - Company Car - Great Benefits Package - Our client, an awarding winning National Dealer Group have the requirement for an experienced Car Sales Executive to join their busy franchised car dealership in Slough. Our client offers you the following remuneration and benefits: Basic salary of £22,500. An uncapped OTE of £45,000. Use of a Company Car. 5 day working week. 31 days paid annual leave, increasing to 33 days with longevity of service. Birthday Leave, extra paid day off to celebrate your birthday. Company Pension. Life Insurance. Dentist on Demand. Staff discounts on vehicle sales, servicing, parts and labour across their dealer network. Benefits Platform, discounts across a whole host of High Street partners. Car Sales Executive your responsibilities will include: Selling New & Used Vehicles Introducing Finance, Insurance and Add-On Products Handing Over Sold Vehicles Prospecting Customers Maximising every opportunity Delivering the very highest levels of customer service Experience, Skills & Qualifications Essential Requirements: Minimum of 2 years car sales experience Full UK Driving Licence Desirable Requirements: Franchised Dealership Experience Remuneration & Benefits Basic Salary £22,500 On Target Earnings £45,000 (uncapped) 5 Day Working Week Use of Company Vehicle Extensive benefits package About Us: KPI People are Dealership Recruitment Experts offering our candidates the very best Temporary and Permanent opportunities with leading UK Dealer Groups, Franchised Dealerships and Specialist Independents. We are currently recruiting across the UK for Sales Executives, Business Managers, Retail Managers, Transaction Managers, Sales Managers and General Managers. If you are interested in a new challenge, please contact us today for a completely confidential conversation, one of our experienced Recruitment Consultants look forward to speaking with you.
COMPANY OVERVIEW Our client, a leader in innovative engineering solutions, is committed to excellence and delivering high-quality, cost-effective products that meet stringent standards. The Engineering department is at theforefront of this mission, and they are seeking an experienced and passionate Engineering Manager to lead this team to new heights. They are looking for General Site Assistant, who will cover a very wide range of duties. JOB RESPONSIBILITIES General Site & Building Maintenance Inform Facilities Manager when replacement cleaning or replenishment items require ordering Inform Senior Maintenance Engineer / Facilities Manager when maintenance or repair is noticed and requiredRegular emptying of swarf bins into relevant skips being careful not to mix containers / swarf Assisting the maintenance team as necessary when carrying out machine servicing The role will include some lifting and carrying and you may be required to undertake other duties as required (ie: driving to collect or make deliveries) Dealing with oil / coolant spills General tidying of work areas Coolant checks as required cleaning out conveyors / machines and emptying / refilling as require Check and clean toilets on a daily basis and replenish soaps, towels, paper as required to ensure highest level of serviceability reporting any problems as necessary Check and clean the canteen area after the lunch break - reporting any problems as necessary Cleaning and tidying yard and car parking spaces Expected to Work safely and wear appropriate personal protective equipment at all times and within the prevailing company Health and Safety procedures Responsible for using and disposing of cleaning chemicals and waste safely within company procedures Maintaining highest level of personal hygiene to prevent any problem arising with self or which may harm others The post holder will be required to work across other sites within the Broadway Group and will have access to a company pool car to assist with deliveries SKILLS & EXPERIENCE Site / factory labour work Able to use hand & power tools / basic building maitenance tasks Industrial cleaning Needs to hold a UK driving licence SALARY & BENEFITS £13 per hour + Overtime Monday - Friday 8am - 4.30pm Please call Clare on (phone number removed) for more details and please apply to this advert to prompt a callback.
Jun 12, 2026
Full time
COMPANY OVERVIEW Our client, a leader in innovative engineering solutions, is committed to excellence and delivering high-quality, cost-effective products that meet stringent standards. The Engineering department is at theforefront of this mission, and they are seeking an experienced and passionate Engineering Manager to lead this team to new heights. They are looking for General Site Assistant, who will cover a very wide range of duties. JOB RESPONSIBILITIES General Site & Building Maintenance Inform Facilities Manager when replacement cleaning or replenishment items require ordering Inform Senior Maintenance Engineer / Facilities Manager when maintenance or repair is noticed and requiredRegular emptying of swarf bins into relevant skips being careful not to mix containers / swarf Assisting the maintenance team as necessary when carrying out machine servicing The role will include some lifting and carrying and you may be required to undertake other duties as required (ie: driving to collect or make deliveries) Dealing with oil / coolant spills General tidying of work areas Coolant checks as required cleaning out conveyors / machines and emptying / refilling as require Check and clean toilets on a daily basis and replenish soaps, towels, paper as required to ensure highest level of serviceability reporting any problems as necessary Check and clean the canteen area after the lunch break - reporting any problems as necessary Cleaning and tidying yard and car parking spaces Expected to Work safely and wear appropriate personal protective equipment at all times and within the prevailing company Health and Safety procedures Responsible for using and disposing of cleaning chemicals and waste safely within company procedures Maintaining highest level of personal hygiene to prevent any problem arising with self or which may harm others The post holder will be required to work across other sites within the Broadway Group and will have access to a company pool car to assist with deliveries SKILLS & EXPERIENCE Site / factory labour work Able to use hand & power tools / basic building maitenance tasks Industrial cleaning Needs to hold a UK driving licence SALARY & BENEFITS £13 per hour + Overtime Monday - Friday 8am - 4.30pm Please call Clare on (phone number removed) for more details and please apply to this advert to prompt a callback.
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 10% of annual salary An additional Secret Shopper bonus worth up to 2,000 Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 28 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay. OTHER AWESOME PERKS Days out and social events Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A SHIFT MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush Leadership Skills: You are a natural motivator who enjoys being hands-on. You lead by example and know how to get the best out of the Crew during a busy service Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us Your next step would be an Assistant Manager Five Guys isn't just a job - it can be a career!
Jun 12, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 10% of annual salary An additional Secret Shopper bonus worth up to 2,000 Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 28 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay. OTHER AWESOME PERKS Days out and social events Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A SHIFT MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush Leadership Skills: You are a natural motivator who enjoys being hands-on. You lead by example and know how to get the best out of the Crew during a busy service Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us Your next step would be an Assistant Manager Five Guys isn't just a job - it can be a career!
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Jun 12, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Strive are a UK wide Supply Chain & Logistics management recruiter. Please visit strive . co . uk for additional roles across engineering, production, warehouse & transport operations. Factory General Manager Upto £70k + Excellent Benefits Dorset Our client isa leading UK-based Food Group, servicing the Foodservice, Retail and Wholesale sectors click apply for full job details
Jun 12, 2026
Full time
Strive are a UK wide Supply Chain & Logistics management recruiter. Please visit strive . co . uk for additional roles across engineering, production, warehouse & transport operations. Factory General Manager Upto £70k + Excellent Benefits Dorset Our client isa leading UK-based Food Group, servicing the Foodservice, Retail and Wholesale sectors click apply for full job details
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Jun 12, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Clinical Nurse Manager Job Medium care home £45,000-£50,000 Newport Suppleo healthcare is an award-winning recruitment agency who believe in building relationships on understanding and respect. We pride ourselves on providing an unparalleled quality of service to all healthcare staff at all levels across Wales and England click apply for full job details
Jun 12, 2026
Full time
Clinical Nurse Manager Job Medium care home £45,000-£50,000 Newport Suppleo healthcare is an award-winning recruitment agency who believe in building relationships on understanding and respect. We pride ourselves on providing an unparalleled quality of service to all healthcare staff at all levels across Wales and England click apply for full job details
Open to applicants looking for full time (37.5 hours per week); or part time, working morning or afternoon, with number of hours tbc by mutual agreement and business need. Our Facilities Team works hard to ensure that every guest visiting Woodrow has a safe and memorable visit. You will be working alongside the wider team to maintain all buildings, including our Grade II listed Manor House and Leisure Centre, and the outside grounds and activity areas, to ensure the site is welcoming, tidy and safe for all. You will assist the Facilities Manager in ensuring we remain compliant with relevant Health & Safety legislation; and will be involved in various duties that contribute to the wider success of the Centre and London Youth. What you will be doing The Facilities Assistant provides logistical and maintenance support for the Woodrow estate and holds the following core responsibilities. This is not intended as an exhaustive list, and the job may change over time to reflect the changing needs of our centre, as well as the personal development needs of the post holder. Grounds Upkeep General upkeep of the 26-acre estate grounds e.g. pruning, mowing, planting, tidying gardens. Keeping grounds, paths and hard surfaces safe and free of ice, snow, leaves, weeds, etc. Maintaining the 3G astro pitch, cycle circuit and outdoor activity areas. Buildings Maintenance Undertake day-to-day minor repairs, e.g. patching, painting, leaky taps, hinges, caulking, etc. Undertake cyclical/seasonal jobs e.g. clearing gutters, drains, drain gratings, etc. Support with biomass boiler maintenance and receive woodchip deliveries. Support with basic utilities issues as they arise, e.g. heating, plumbing, electrical, etc. Health and Safety Undertake routine safety/compliance checks of all facilities including, among other things, legionella temperature audits, emergency equipment inspections and tests etc. Support the Facilities Manager with risk assessments and work procedures relevant to the role. Maintain accurate records of all work carried out using systems in place for auditing. General duties : Basic joinery, carpentry and build projects done in house, under direction of the FM. Supervise outside contractors to ensure all jobs are carried out to agreed standards. Supervise corporate volunteer groups who support us with gardening or build projects. Support with setup and occasional on-the-day attendance at various events. Undertake other duties as reasonably requested by London Youth's management that ensure the ongoing success of the charity and delivery of excellent customer experiences. What you bring to the role Experience, Knowledge & Skills We do not expect candidates to have expertise in all areas, but at a minimum experience of minor buildings repairs and maintenance and groundskeeping work is essential to this role. Training will be provided to address some gaps where necessary and relevant. Experience with grounds maintenance including tree and lawn care, gardening, etc. Experience of maintenance in heating, plumbing, electrical systems. Demonstrable good practical DIY skills, including decorating, joinery, carpentry, repairs, etc. Experience using power and maintenance tools, including small tractor with mower, jigsaws, strimmers, etc. Demonstrable understanding of Health & Safety regulations relevant to this type of role; the importance of compliance, evidencing and contributing to this. Hold a good level of fitness and able to work outside in variable weather conditions. Experience of conducting regular compliance checks, recording and reporting on them. Able to use digital systems for record keeping, including Microsoft Office and various apps. A current driving license (tractor experience is also desirable). Qualifications in the use of a chainsaw, power tools, tractor driving, pool plant are desirable. Attributes and Behaviours Someone who takes pride in their work and enjoys getting things done. Customer centric mindset and a firm commitment to customer excellence and safety. Able to quickly establish a rapport and build effective relationships with a wide range of people. Composed demeanor and calm under pressure, able to dynamically prioritise and problem solve. Keen attention to detail, following procedures and recording actions reliably and consistently. Able to work independently, demonstrating proactivity and initiative. Collaborative team player with a willingness to work effectively with others. Self-motivated with a positive attitude, growth mindset and keen willingness to develop. Willing to both give and receive direction from others. Impeccable work ethic with a practical, flexible and dynamic approach to work. Absolute commitment to London Youth's principles of equality, diversity, and inclusion. You will be able to demonstrate our values of being: Ambitious Collaborative Inclusive Accountable Why work at Woodrow High House Health Care Cash Plan to help cover your healthcare essentials. Free access for you and your family to the Employee Assistance Programme. Free onsite parking. Branded quality uniform provided. Free access to the 'Headspace' app for you and your family. Free access to the Charity Mentoring Network, as a mentee or mentor. Free tea and coffee available in the 'Tea & Coffee Bar'. Free meals provided whilst on duty when the kitchen is serving young people in residence. Magnificent location on a historic estate, surrounded by nature. Cycle to Work scheme. You'll be working with a fantastic team of passionate colleagues across London Youth. An outstanding culture and ethos where staff and visitors enjoy, challenge, and achieve. Occasional supply of sweet - sometimes savoury - always yummy - treats are guaranteed. You will be making a difference to the lives of young people!
Jun 12, 2026
Full time
Open to applicants looking for full time (37.5 hours per week); or part time, working morning or afternoon, with number of hours tbc by mutual agreement and business need. Our Facilities Team works hard to ensure that every guest visiting Woodrow has a safe and memorable visit. You will be working alongside the wider team to maintain all buildings, including our Grade II listed Manor House and Leisure Centre, and the outside grounds and activity areas, to ensure the site is welcoming, tidy and safe for all. You will assist the Facilities Manager in ensuring we remain compliant with relevant Health & Safety legislation; and will be involved in various duties that contribute to the wider success of the Centre and London Youth. What you will be doing The Facilities Assistant provides logistical and maintenance support for the Woodrow estate and holds the following core responsibilities. This is not intended as an exhaustive list, and the job may change over time to reflect the changing needs of our centre, as well as the personal development needs of the post holder. Grounds Upkeep General upkeep of the 26-acre estate grounds e.g. pruning, mowing, planting, tidying gardens. Keeping grounds, paths and hard surfaces safe and free of ice, snow, leaves, weeds, etc. Maintaining the 3G astro pitch, cycle circuit and outdoor activity areas. Buildings Maintenance Undertake day-to-day minor repairs, e.g. patching, painting, leaky taps, hinges, caulking, etc. Undertake cyclical/seasonal jobs e.g. clearing gutters, drains, drain gratings, etc. Support with biomass boiler maintenance and receive woodchip deliveries. Support with basic utilities issues as they arise, e.g. heating, plumbing, electrical, etc. Health and Safety Undertake routine safety/compliance checks of all facilities including, among other things, legionella temperature audits, emergency equipment inspections and tests etc. Support the Facilities Manager with risk assessments and work procedures relevant to the role. Maintain accurate records of all work carried out using systems in place for auditing. General duties : Basic joinery, carpentry and build projects done in house, under direction of the FM. Supervise outside contractors to ensure all jobs are carried out to agreed standards. Supervise corporate volunteer groups who support us with gardening or build projects. Support with setup and occasional on-the-day attendance at various events. Undertake other duties as reasonably requested by London Youth's management that ensure the ongoing success of the charity and delivery of excellent customer experiences. What you bring to the role Experience, Knowledge & Skills We do not expect candidates to have expertise in all areas, but at a minimum experience of minor buildings repairs and maintenance and groundskeeping work is essential to this role. Training will be provided to address some gaps where necessary and relevant. Experience with grounds maintenance including tree and lawn care, gardening, etc. Experience of maintenance in heating, plumbing, electrical systems. Demonstrable good practical DIY skills, including decorating, joinery, carpentry, repairs, etc. Experience using power and maintenance tools, including small tractor with mower, jigsaws, strimmers, etc. Demonstrable understanding of Health & Safety regulations relevant to this type of role; the importance of compliance, evidencing and contributing to this. Hold a good level of fitness and able to work outside in variable weather conditions. Experience of conducting regular compliance checks, recording and reporting on them. Able to use digital systems for record keeping, including Microsoft Office and various apps. A current driving license (tractor experience is also desirable). Qualifications in the use of a chainsaw, power tools, tractor driving, pool plant are desirable. Attributes and Behaviours Someone who takes pride in their work and enjoys getting things done. Customer centric mindset and a firm commitment to customer excellence and safety. Able to quickly establish a rapport and build effective relationships with a wide range of people. Composed demeanor and calm under pressure, able to dynamically prioritise and problem solve. Keen attention to detail, following procedures and recording actions reliably and consistently. Able to work independently, demonstrating proactivity and initiative. Collaborative team player with a willingness to work effectively with others. Self-motivated with a positive attitude, growth mindset and keen willingness to develop. Willing to both give and receive direction from others. Impeccable work ethic with a practical, flexible and dynamic approach to work. Absolute commitment to London Youth's principles of equality, diversity, and inclusion. You will be able to demonstrate our values of being: Ambitious Collaborative Inclusive Accountable Why work at Woodrow High House Health Care Cash Plan to help cover your healthcare essentials. Free access for you and your family to the Employee Assistance Programme. Free onsite parking. Branded quality uniform provided. Free access to the 'Headspace' app for you and your family. Free access to the Charity Mentoring Network, as a mentee or mentor. Free tea and coffee available in the 'Tea & Coffee Bar'. Free meals provided whilst on duty when the kitchen is serving young people in residence. Magnificent location on a historic estate, surrounded by nature. Cycle to Work scheme. You'll be working with a fantastic team of passionate colleagues across London Youth. An outstanding culture and ethos where staff and visitors enjoy, challenge, and achieve. Occasional supply of sweet - sometimes savoury - always yummy - treats are guaranteed. You will be making a difference to the lives of young people!
We are a not-for-profit organisation committed to increasing the diversity and numbers of young people entering engineering and technology to meet the future workforce needs, as well as promoting roles that help us work towards net zero and drive environmental sustainability. We currently have about 65 employees. We are looking for an experienced and trusted individual to work closely with our CEO, Director of Finance and Corporate Services, and Board of Trustees to ensure strong governance across the organisation. You'll work with our friendly leadership team to make sure that, as a charity, we have effective policies and procedures in place. EngineeringUK is an independent charity and a company limited by guarantee. About the role You'll be accountable for managing all areas of corporate governance relating to our Board of Trustees and related committees. This will include providing general advice on corporate governance matters, as well as drafting, updating and advising on corporate governance policies, documents and processes. You'll organise recruitment of new trustees, induction and onboarding, preparing, editing and circulating agendas and papers as well as management of a plan of corporate meetings. You'll manage our register of interests, coordinate the risk register, report on this and provide advice as required, such as around conflicts of interest, while also supporting internal audit and working closely with the CEO and Director of Finance and Corporate Services. You will work with senior colleagues to ensure regulatory requirements are met including submissions to relevant bodies and support board and committee projects, including Charity Governance Code compliance. The role is London based at our office at 10 Lower Thames Street, London EC3R 6EN and may involve some travel in the UK. We believe that hybrid working has many benefits and are pleased to offer flexible working with a minimum of 40% a week in the office and the option for a flexible start and end to the working day in our vibrant central London office overlooking the Thames. Further details on our flexible working practices can be discussed at interview or you can reach out to a member of our HR team. Further details of the role can be found in the job description and person specification. About EngineeringUK Our purpose is to drive change so more young people choose engineering and technology careers. Our vision is that the UK has the diverse workforce needed for engineering and technology to thrive and drive economic prosperity, improve sustainability and to achieve net zero. Our mission is to enable more young people from all backgrounds to be informed, inspired and progress into engineering and technology. In the UK, we don't have enough engineers and demand is going up. So, we need more young people to realise there could be a future for them in engineering and technology. To really thrive, we need a stronger, more diverse and representative workforce and for that we have to do things differently to make engineering more appealing. We are a not-for-profit working with hundreds of organisations across business, education, professional institutions and the third sector so we can all grow the future talent pool together. We drive that collective effort through research and evidence, leadership, activities for schools and advocacy, with a focus on long-term sustainability. We guided by a series of values that we apply to all our activity: We are inclusive and care about diversity. We understand that we have different needs and create opportunities for everyone's voice to be heard We are collaborative . We listen, share and work in partnership to achieve our vision We are curious and keen to learn. We challenge ourselves and others to innovate and experiment We are insightful . We evaluate what we do and draw on research to make decisions and to improve our collective understanding We are driven by a strong sense of purpose. We are determined to make an impact and achieve our goals About you Essential Skills / Competencies: You will have significant experience of working in corporate governance and able to demonstrate an understanding of the governance requirements of charities and companies. Able to provide advice and to know when to seek legal advice in relation to governance and company law. Experience of working with people across the organisation to support and encourage them to deliver to deadlines. Experience of servicing a Board and/or Committee. Excellent written skills. Ability to communicate effectively at all levels; Excellent planning and organisational skills and an eye for detail; Ability to work to deadlines; Ability to maintain confidentiality; Good IT skills. Commitment to our mission and values, you will be able to engage with our values and work in a way that supports our commitment to equity, diversity and inclusion Education / level of experience: 5+ years experience of working within corporate governance. You may ideally hold ICSA Postgraduate Certificate in Charity Management and/or ICSA/CGI Chartered Secretary. You may ideally have experience of working in a small to medium sized organisation with charity status. EngineeringUK is committed to being an inclusive workplace, where everyone feels they belong. This is supported by the dedicated work we are doing to ensure our policies and practices are inclusive and that our staff are trained to be able to fulfil this commitment. We value the benefits of a diverse workforce and encourage applications from people of all backgrounds and experiences. Our recruitment process is designed to be as accessible and inclusive as possible and to ensure people are individually assessed regardless of their backgrounds or characteristics. We are an equal opportunities employer and are open to flexible working, including job share. Applying for this role Applications If you would like to request to submit your application in an alternative format to support accessibility, please let us know. We want to hear your voice and experience in your application. We acknowledge that you may use AI tools to polish a response, but your application should reflect your experience and voice. All applications are reviewed and scored by our human hiring team. Our system flags responses that it judges to be AI generated and your application may be disregarded if we feel it has been completely AI generated. The deadline for applications is 4pm on 21st June. Interviews Applications will be assessed against the requirements for the post as set out in the job description and in the 'about you' section above. We are a Disability Confident committed employer. We guarantee an interview to any disabled people who meet the minimum requirements of the role. Additionally, if there are any reasonable adjustments we can make to make this process easier for you then we are happy to do so. Just complete the relevant sections of the online application form. We aim to notify candidates who have been shortlisted on 24th June. If you have not heard from us after this date, please assume that you have not been successful. First interviews date will be 1st July. What can we offer you? Competitive salary 28 days paid annual leave (plus bank holidays) pro-rated; in addition we normally close for the Christmas week Competitive pension (10% employer contribution) Annual bonus opportunity Flexible working A vibrant office with terrace overlooking the Thames embankment and Tower Bridge Employee Assistance Programme Life Insurance (4 x salary) Cycle to Work Scheme Long term illness/incapacity insurance cover (permanent health insurance or PHI) Annual private health check for employees Discounted gym membership Yearly flu vaccination
Jun 12, 2026
Full time
We are a not-for-profit organisation committed to increasing the diversity and numbers of young people entering engineering and technology to meet the future workforce needs, as well as promoting roles that help us work towards net zero and drive environmental sustainability. We currently have about 65 employees. We are looking for an experienced and trusted individual to work closely with our CEO, Director of Finance and Corporate Services, and Board of Trustees to ensure strong governance across the organisation. You'll work with our friendly leadership team to make sure that, as a charity, we have effective policies and procedures in place. EngineeringUK is an independent charity and a company limited by guarantee. About the role You'll be accountable for managing all areas of corporate governance relating to our Board of Trustees and related committees. This will include providing general advice on corporate governance matters, as well as drafting, updating and advising on corporate governance policies, documents and processes. You'll organise recruitment of new trustees, induction and onboarding, preparing, editing and circulating agendas and papers as well as management of a plan of corporate meetings. You'll manage our register of interests, coordinate the risk register, report on this and provide advice as required, such as around conflicts of interest, while also supporting internal audit and working closely with the CEO and Director of Finance and Corporate Services. You will work with senior colleagues to ensure regulatory requirements are met including submissions to relevant bodies and support board and committee projects, including Charity Governance Code compliance. The role is London based at our office at 10 Lower Thames Street, London EC3R 6EN and may involve some travel in the UK. We believe that hybrid working has many benefits and are pleased to offer flexible working with a minimum of 40% a week in the office and the option for a flexible start and end to the working day in our vibrant central London office overlooking the Thames. Further details on our flexible working practices can be discussed at interview or you can reach out to a member of our HR team. Further details of the role can be found in the job description and person specification. About EngineeringUK Our purpose is to drive change so more young people choose engineering and technology careers. Our vision is that the UK has the diverse workforce needed for engineering and technology to thrive and drive economic prosperity, improve sustainability and to achieve net zero. Our mission is to enable more young people from all backgrounds to be informed, inspired and progress into engineering and technology. In the UK, we don't have enough engineers and demand is going up. So, we need more young people to realise there could be a future for them in engineering and technology. To really thrive, we need a stronger, more diverse and representative workforce and for that we have to do things differently to make engineering more appealing. We are a not-for-profit working with hundreds of organisations across business, education, professional institutions and the third sector so we can all grow the future talent pool together. We drive that collective effort through research and evidence, leadership, activities for schools and advocacy, with a focus on long-term sustainability. We guided by a series of values that we apply to all our activity: We are inclusive and care about diversity. We understand that we have different needs and create opportunities for everyone's voice to be heard We are collaborative . We listen, share and work in partnership to achieve our vision We are curious and keen to learn. We challenge ourselves and others to innovate and experiment We are insightful . We evaluate what we do and draw on research to make decisions and to improve our collective understanding We are driven by a strong sense of purpose. We are determined to make an impact and achieve our goals About you Essential Skills / Competencies: You will have significant experience of working in corporate governance and able to demonstrate an understanding of the governance requirements of charities and companies. Able to provide advice and to know when to seek legal advice in relation to governance and company law. Experience of working with people across the organisation to support and encourage them to deliver to deadlines. Experience of servicing a Board and/or Committee. Excellent written skills. Ability to communicate effectively at all levels; Excellent planning and organisational skills and an eye for detail; Ability to work to deadlines; Ability to maintain confidentiality; Good IT skills. Commitment to our mission and values, you will be able to engage with our values and work in a way that supports our commitment to equity, diversity and inclusion Education / level of experience: 5+ years experience of working within corporate governance. You may ideally hold ICSA Postgraduate Certificate in Charity Management and/or ICSA/CGI Chartered Secretary. You may ideally have experience of working in a small to medium sized organisation with charity status. EngineeringUK is committed to being an inclusive workplace, where everyone feels they belong. This is supported by the dedicated work we are doing to ensure our policies and practices are inclusive and that our staff are trained to be able to fulfil this commitment. We value the benefits of a diverse workforce and encourage applications from people of all backgrounds and experiences. Our recruitment process is designed to be as accessible and inclusive as possible and to ensure people are individually assessed regardless of their backgrounds or characteristics. We are an equal opportunities employer and are open to flexible working, including job share. Applying for this role Applications If you would like to request to submit your application in an alternative format to support accessibility, please let us know. We want to hear your voice and experience in your application. We acknowledge that you may use AI tools to polish a response, but your application should reflect your experience and voice. All applications are reviewed and scored by our human hiring team. Our system flags responses that it judges to be AI generated and your application may be disregarded if we feel it has been completely AI generated. The deadline for applications is 4pm on 21st June. Interviews Applications will be assessed against the requirements for the post as set out in the job description and in the 'about you' section above. We are a Disability Confident committed employer. We guarantee an interview to any disabled people who meet the minimum requirements of the role. Additionally, if there are any reasonable adjustments we can make to make this process easier for you then we are happy to do so. Just complete the relevant sections of the online application form. We aim to notify candidates who have been shortlisted on 24th June. If you have not heard from us after this date, please assume that you have not been successful. First interviews date will be 1st July. What can we offer you? Competitive salary 28 days paid annual leave (plus bank holidays) pro-rated; in addition we normally close for the Christmas week Competitive pension (10% employer contribution) Annual bonus opportunity Flexible working A vibrant office with terrace overlooking the Thames embankment and Tower Bridge Employee Assistance Programme Life Insurance (4 x salary) Cycle to Work Scheme Long term illness/incapacity insurance cover (permanent health insurance or PHI) Annual private health check for employees Discounted gym membership Yearly flu vaccination
GLL is looking for a Fitness Instructor based at Edmonton Leisure Centre. If you have the skills and ambition to join us as a Fitness Instructor, there has never been a more exciting time to join us. This is more than a Fitness Instructor job, it's a career. As a Fitness Instructor, part of your role is to inspire people to train independently and keep coming back helping them understand their fitness aspirations. It all starts with an induction, for you to understand someone's ability and ambitions and ultimately, devise a bespoke programme that suits their needs. As a real people-person, this will come naturally as you quickly build people's trust and confidence. If you love variety, you'll thrive here, as you never know who you'll be supporting next. A typical day could be anything from providing a personal service in the gym and offering workout advice to checking the equipment and even teaching classes. That means we're looking for a Fitness Instructor with physical fitness, combined with a can-do attitude and the eye for detail needed for paperwork. An obvious passion for all things fitness will need to shine through all you do too, so that you can make a positive difference to people's lives. What you'll do: Collecting and checking information, relating to individual clients Analysing information relating to individual clients Identifying and agreeing smart short, medium and long term goals Planning, instructing and evaluating safe and appropriate exercise sessions. Providing 1-2-1 or group inductions and general exercise programmes, including the introduction to new equipment where appropriate. Teach classes or small group training. Training will be given for them to be able to do this. Selecting relevant exercises and designing appropriate programmes which address safety at all times Producing suitable programme cards for a range of clients/members Suggesting relevant exercise adaptations to allow for individual client difference or needs. Using logical and progressive teaching methodologies to introduce a range of exercises in relation to client goals. Selecting and/or correctly demonstrating a variety of training methods that can be used by clients/members. Providing clients/members with general advice on how to progress their individual programmes. Providing assistance to clients/members at all times in order to correct unsafe technique where required. To positively interact and motivate clients/members using appropriate strategies in order to promote retention and adherence to exercise. What you need: A minimum NVQ level two Fitness Instructor Qualification Group Cycle CPD or Qualification Experience of class delivery A good positive image and the ability to provide welcoming, helpful and professional service to keep customers returning week after week. Proactively market and promote the Group Cycle classes Ability to engage with all customers to actively encourage participation in all our service and activities As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a Full time permanent position. Hours of work will be negotiated with you in line with the needs of the service, flexible working may be possible, working from home is not possible in this role. We are an accredited Living Wage employer with industry leading rates of pay We can offer a career, not just a job with extensive Learning & development support available. A uniform will be supplied and must be worn GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business. Additionally GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services Access to the tax efficient Ride to Work bicycle purchase scheme. Free annual eye tests Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you Access to team building and fun events such as Treks, Concerts outings etc Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us.?To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time A f
Jun 12, 2026
Full time
GLL is looking for a Fitness Instructor based at Edmonton Leisure Centre. If you have the skills and ambition to join us as a Fitness Instructor, there has never been a more exciting time to join us. This is more than a Fitness Instructor job, it's a career. As a Fitness Instructor, part of your role is to inspire people to train independently and keep coming back helping them understand their fitness aspirations. It all starts with an induction, for you to understand someone's ability and ambitions and ultimately, devise a bespoke programme that suits their needs. As a real people-person, this will come naturally as you quickly build people's trust and confidence. If you love variety, you'll thrive here, as you never know who you'll be supporting next. A typical day could be anything from providing a personal service in the gym and offering workout advice to checking the equipment and even teaching classes. That means we're looking for a Fitness Instructor with physical fitness, combined with a can-do attitude and the eye for detail needed for paperwork. An obvious passion for all things fitness will need to shine through all you do too, so that you can make a positive difference to people's lives. What you'll do: Collecting and checking information, relating to individual clients Analysing information relating to individual clients Identifying and agreeing smart short, medium and long term goals Planning, instructing and evaluating safe and appropriate exercise sessions. Providing 1-2-1 or group inductions and general exercise programmes, including the introduction to new equipment where appropriate. Teach classes or small group training. Training will be given for them to be able to do this. Selecting relevant exercises and designing appropriate programmes which address safety at all times Producing suitable programme cards for a range of clients/members Suggesting relevant exercise adaptations to allow for individual client difference or needs. Using logical and progressive teaching methodologies to introduce a range of exercises in relation to client goals. Selecting and/or correctly demonstrating a variety of training methods that can be used by clients/members. Providing clients/members with general advice on how to progress their individual programmes. Providing assistance to clients/members at all times in order to correct unsafe technique where required. To positively interact and motivate clients/members using appropriate strategies in order to promote retention and adherence to exercise. What you need: A minimum NVQ level two Fitness Instructor Qualification Group Cycle CPD or Qualification Experience of class delivery A good positive image and the ability to provide welcoming, helpful and professional service to keep customers returning week after week. Proactively market and promote the Group Cycle classes Ability to engage with all customers to actively encourage participation in all our service and activities As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a Full time permanent position. Hours of work will be negotiated with you in line with the needs of the service, flexible working may be possible, working from home is not possible in this role. We are an accredited Living Wage employer with industry leading rates of pay We can offer a career, not just a job with extensive Learning & development support available. A uniform will be supplied and must be worn GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business. Additionally GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services Access to the tax efficient Ride to Work bicycle purchase scheme. Free annual eye tests Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you Access to team building and fun events such as Treks, Concerts outings etc Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us.?To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time A f
Get Staffed Online Recruitment Limited
Leicester, Leicestershire
Complaints Officer Location: Leicester based / Hybrid working negotiable Contract: Full-Time Salary: £28,000 £38,000 PA (depending on experience) Our client is a technology-focused Mortgage Network, offering support services to Mortgage and Protection Advisers. Their goal is to continue to be the best home for Mortgage Advisers, Protection Specialists, Equity Release Experts and General Insurance Professionals, whatever their size or location, using market-leading technology. The Role To support the network to independently and impartially investigate, manage and resolve network and 3rd party complaints and disputes, providing a fair outcome whilst remaining commercially aware. Key Tasks Include: Receiving inbound queries and complaints and responding in a timely and appropriate manner within FCA guidelines and timescales. Ensure that complainants are treated in a fair and consistent manner. Ensure you are familiar with the Financial Conduct Authority's Dispute Resolution Rules (DISP) and other relevant guidance is applied when handling complaints. Complete complaint investigations thoroughly; researching databases, files, records, and meeting with relevant staff/members in order to produce a detailed report of the events and actions leading up to the complaint. Where appropriate recommend suitable redress or arrange for remedial action to be completed to address the complaint, in accordance with Complaints Handling Policy. Manage a workload of cases at various stages of resolution. Confidentially and clearly communicate with all parties both verbally and in writing, ensuring that the complainant has a full understanding of the matter. Liaise with other bodies such as the Financial Ombudsman, Legal Firms or Claims Management Companies in handling complaints as required. Ensure that accurate records of complaint investigations are maintained on the system as well as copies of all documentation and information used in support of the investigation. Assisting with producing management information for use by Senior Managers and Directors. Assisting with the recording and monitoring of legal fees. Work with the Risk and Compliance team to ensure the firm's systems and controls are robust, support the immediate and future business plans and adhere to regulatory requirements. Identify systems, procedures and control improvements. Provide support and assistance to any ad hoc compliance projects as appropriate. Qualifications: CeMAP / Equivalent professional financial services qualification or willingness to work towards this. Skills / Competencies: Able to demonstrate a suitable level of industry knowledge especially the mortgage and protection process and experience to conduct the role. A good grounding and understanding of working within a Regulatory environment. Excellent verbal and written communication skills. Confident in presenting complex information in a clear and concise manner. The ability to analyse information with a view to making informed decisions. Passionate in building excellent working relationships with both colleagues and members to deliver the right outcomes for all parties. Good team player, but with an ability to work under own initiative. Good computer skills including Microsoft applications. Experience Required: Minimum three years of experience in a similar role within the financial services sector. Knowledge of the various FCA rules and guidance relating to the above sector (i.e. DISP, CONC, ICOBS, Vulnerable Customer and Consumer Duty). Experience of working under pressure, prioritising and working to tight deadlines. Competent on Microsoft Office Suite i.e. Excel, Word etc. Personal Qualities: Highly self-motivated and with strong personal discipline to meet key objectives. Confident and assured manner when discussing regulatory matters, whilst maintaining an informative and consultative style. Commitment to the fair treatment of customers. Curious (root cause analysis). Able to focus on customer outcome(s) and avoiding foreseeable harm. As our client is a non-sponsoring company, you must already have the right to work in the UK.
Jun 12, 2026
Full time
Complaints Officer Location: Leicester based / Hybrid working negotiable Contract: Full-Time Salary: £28,000 £38,000 PA (depending on experience) Our client is a technology-focused Mortgage Network, offering support services to Mortgage and Protection Advisers. Their goal is to continue to be the best home for Mortgage Advisers, Protection Specialists, Equity Release Experts and General Insurance Professionals, whatever their size or location, using market-leading technology. The Role To support the network to independently and impartially investigate, manage and resolve network and 3rd party complaints and disputes, providing a fair outcome whilst remaining commercially aware. Key Tasks Include: Receiving inbound queries and complaints and responding in a timely and appropriate manner within FCA guidelines and timescales. Ensure that complainants are treated in a fair and consistent manner. Ensure you are familiar with the Financial Conduct Authority's Dispute Resolution Rules (DISP) and other relevant guidance is applied when handling complaints. Complete complaint investigations thoroughly; researching databases, files, records, and meeting with relevant staff/members in order to produce a detailed report of the events and actions leading up to the complaint. Where appropriate recommend suitable redress or arrange for remedial action to be completed to address the complaint, in accordance with Complaints Handling Policy. Manage a workload of cases at various stages of resolution. Confidentially and clearly communicate with all parties both verbally and in writing, ensuring that the complainant has a full understanding of the matter. Liaise with other bodies such as the Financial Ombudsman, Legal Firms or Claims Management Companies in handling complaints as required. Ensure that accurate records of complaint investigations are maintained on the system as well as copies of all documentation and information used in support of the investigation. Assisting with producing management information for use by Senior Managers and Directors. Assisting with the recording and monitoring of legal fees. Work with the Risk and Compliance team to ensure the firm's systems and controls are robust, support the immediate and future business plans and adhere to regulatory requirements. Identify systems, procedures and control improvements. Provide support and assistance to any ad hoc compliance projects as appropriate. Qualifications: CeMAP / Equivalent professional financial services qualification or willingness to work towards this. Skills / Competencies: Able to demonstrate a suitable level of industry knowledge especially the mortgage and protection process and experience to conduct the role. A good grounding and understanding of working within a Regulatory environment. Excellent verbal and written communication skills. Confident in presenting complex information in a clear and concise manner. The ability to analyse information with a view to making informed decisions. Passionate in building excellent working relationships with both colleagues and members to deliver the right outcomes for all parties. Good team player, but with an ability to work under own initiative. Good computer skills including Microsoft applications. Experience Required: Minimum three years of experience in a similar role within the financial services sector. Knowledge of the various FCA rules and guidance relating to the above sector (i.e. DISP, CONC, ICOBS, Vulnerable Customer and Consumer Duty). Experience of working under pressure, prioritising and working to tight deadlines. Competent on Microsoft Office Suite i.e. Excel, Word etc. Personal Qualities: Highly self-motivated and with strong personal discipline to meet key objectives. Confident and assured manner when discussing regulatory matters, whilst maintaining an informative and consultative style. Commitment to the fair treatment of customers. Curious (root cause analysis). Able to focus on customer outcome(s) and avoiding foreseeable harm. As our client is a non-sponsoring company, you must already have the right to work in the UK.
At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the role In this role within Engine's Product & Technology function, you'll run one or more subdomains in the Cards area, ensuring successful product development throughout, as well as having oversight and involvement in the creation of new cards features. You'll also work closely with the wider cards product team, including contributing to the broader cards roadmap. You'll have touch points with our existing and future clients to ensure we support them effectively. You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. What you'll get to do Take ownership of a best-in-class card product by scoping out breakthrough features, and owning the end-to-end delivery of your sub-domain(s) in close alignment with the Product and Engineering domain leaders. Contribute to the overall card roadmap with inputs from your subdomain(s) You'll work cross-functionally with engineers, designers, document writers, and QA to drive the design and delivery of improvements to the product that align with the vision of the business, taking into account existing and potential clients. You'll confidently and independently prioritise incoming tasks and clearly communicate 'the what' and 'the why' of each decision to both internal and external stakeholders. You'll manage deadlines and be responsible for proactively raising delivery risks that may impact our client projects. You'll develop a close relationship with our Delivery and Customer Success teams, taking the lead on assessing feature requests and client requirements as a key input into overall feature and roadmap definition. You'll work closely with our Business Development team by helping the team understand Engine's capabilities in your domain and joining early-stage Sales conversations as an SME. You will be responsible for being the champion of the feature, telling different teams and clients about the product, and adapting your style of communication and materials to different stakeholders Requirements Your background 2+ years of direct Product manager/owner experience, ideally in FinTech or with a regulated lender You have owned and delivered new features, projects or products from start to finish and have gathered clear learnings on what went well and what didn't. You've then ensured the successful in-life maintenance of the feature (or project) going forward. Strong preference that you have experience in card payments: Visa/Mastercard, card payment regulatory compliance, 3DS, mobile wallets, card processing or card issuing. Experience working across different regions and jurisdictions is a plus You are comfortable leading multiple workstreams on the go as well as presenting existing and new capabilities internally and externally to clients. You have experience working directly with APIs. You have a keen eye for mobile UX and a good understanding of market trends in the cards world. You have experience of rapidly understanding problems and presenting solutions in a structured and informative manner that facilitates decision making. Your skills You're able to manage competing priorities, whilst keeping sight of the big picture and driving towards an end goal. You are intellectually and technically curious and enjoy learning what things do and how they work. You have a knack for understanding technical concepts and enjoy getting into the details with engineering and design. You have good communication skills that will be required to work with both internal and external stakeholders. You're comfortable handling ambiguity and working in a flat structure. You proactively take accountability for important and strategic activities. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: 45 minute with someone from the team 1 hour with two more people from the team including our Technical Product Director 45 minutes with two of the senior leadership team Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Jun 12, 2026
Full time
At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the role In this role within Engine's Product & Technology function, you'll run one or more subdomains in the Cards area, ensuring successful product development throughout, as well as having oversight and involvement in the creation of new cards features. You'll also work closely with the wider cards product team, including contributing to the broader cards roadmap. You'll have touch points with our existing and future clients to ensure we support them effectively. You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. What you'll get to do Take ownership of a best-in-class card product by scoping out breakthrough features, and owning the end-to-end delivery of your sub-domain(s) in close alignment with the Product and Engineering domain leaders. Contribute to the overall card roadmap with inputs from your subdomain(s) You'll work cross-functionally with engineers, designers, document writers, and QA to drive the design and delivery of improvements to the product that align with the vision of the business, taking into account existing and potential clients. You'll confidently and independently prioritise incoming tasks and clearly communicate 'the what' and 'the why' of each decision to both internal and external stakeholders. You'll manage deadlines and be responsible for proactively raising delivery risks that may impact our client projects. You'll develop a close relationship with our Delivery and Customer Success teams, taking the lead on assessing feature requests and client requirements as a key input into overall feature and roadmap definition. You'll work closely with our Business Development team by helping the team understand Engine's capabilities in your domain and joining early-stage Sales conversations as an SME. You will be responsible for being the champion of the feature, telling different teams and clients about the product, and adapting your style of communication and materials to different stakeholders Requirements Your background 2+ years of direct Product manager/owner experience, ideally in FinTech or with a regulated lender You have owned and delivered new features, projects or products from start to finish and have gathered clear learnings on what went well and what didn't. You've then ensured the successful in-life maintenance of the feature (or project) going forward. Strong preference that you have experience in card payments: Visa/Mastercard, card payment regulatory compliance, 3DS, mobile wallets, card processing or card issuing. Experience working across different regions and jurisdictions is a plus You are comfortable leading multiple workstreams on the go as well as presenting existing and new capabilities internally and externally to clients. You have experience working directly with APIs. You have a keen eye for mobile UX and a good understanding of market trends in the cards world. You have experience of rapidly understanding problems and presenting solutions in a structured and informative manner that facilitates decision making. Your skills You're able to manage competing priorities, whilst keeping sight of the big picture and driving towards an end goal. You are intellectually and technically curious and enjoy learning what things do and how they work. You have a knack for understanding technical concepts and enjoy getting into the details with engineering and design. You have good communication skills that will be required to work with both internal and external stakeholders. You're comfortable handling ambiguity and working in a flat structure. You proactively take accountability for important and strategic activities. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: 45 minute with someone from the team 1 hour with two more people from the team including our Technical Product Director 45 minutes with two of the senior leadership team Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Key Areas of Responsibility: Programme Management Day-to-day management of all Programmes Day-to-day management of LTP team members Internal and external customer liaison Project management and onboarding of new programmes/tools Monthly billing creation Daily, monthly, and ad hoc reporting Budget and cost management of programmes LTP system setup, improvements, and resolution of critical issues Maintain strong customer and supplier relationships Ensure documentation is received, stored, and retained in line with policy Customer and internal reporting and presentations Technical Tool Management: Maintain correct stock levels to support programmes Minimise tool downtime (technical, quality, quarantine, calibration issues) Design packaging and layouts fit for purpose Ensure all tools meet OEM specifications Kit data definition based on customer data Packaging prototyping and sign-off Manage tool updates, changes, supersession, and new stock Supplier coordination, planning, and management General Logistics and supply chain planning Work closely with warehouses across Europe on: Stock accuracy Quality control Oversee annual stock counts Ensure LTP website is accurate and up to date Deliver internal and external customer training Maintain strong customer and supplier relationships General Responsibilities Communicate effectively with manager, peers, and team Promote a culture of: Respect Teamwork Integrity Diversity and equal opportunity Maintain commitment to workplace and product safety Take personal responsibility for safety standards Contribute to quality excellence across the business Take ownership of personal development and skills improvement Participate in continuous improvement initiatives Support delivery of safety, quality, delivery, and cost objectives Undertake additional duties as required Key Competencies Qualifications Desirable: Trained automotive technician Relevant Experience Essential: Logistics (warehouse/shipping operations) Supplier management and liaison Desirable: Knowledge of or interest in the automotive sector Automotive workshop experience Knowledge of workshop tools and equipment Experience in loan tool business Skills / Abilities Essential: Strong organisational skills and attention to detail Line management capability High integrity and credibility Strong interpersonal skills Excellent verbal and written communication Customer-focused approach Proficiency in MS Office (including Excel: pivots/graphs) Proactive, "can do" attitude Desirable: Language skills (Italian preferred) Aptitudes Problem solving Customer focus Organisation Technical/functional skills Priority setting Process management Time management Integrity and trust Mobility Willingness to travel across Europe Flexible approach to travel At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Jun 12, 2026
Full time
Key Areas of Responsibility: Programme Management Day-to-day management of all Programmes Day-to-day management of LTP team members Internal and external customer liaison Project management and onboarding of new programmes/tools Monthly billing creation Daily, monthly, and ad hoc reporting Budget and cost management of programmes LTP system setup, improvements, and resolution of critical issues Maintain strong customer and supplier relationships Ensure documentation is received, stored, and retained in line with policy Customer and internal reporting and presentations Technical Tool Management: Maintain correct stock levels to support programmes Minimise tool downtime (technical, quality, quarantine, calibration issues) Design packaging and layouts fit for purpose Ensure all tools meet OEM specifications Kit data definition based on customer data Packaging prototyping and sign-off Manage tool updates, changes, supersession, and new stock Supplier coordination, planning, and management General Logistics and supply chain planning Work closely with warehouses across Europe on: Stock accuracy Quality control Oversee annual stock counts Ensure LTP website is accurate and up to date Deliver internal and external customer training Maintain strong customer and supplier relationships General Responsibilities Communicate effectively with manager, peers, and team Promote a culture of: Respect Teamwork Integrity Diversity and equal opportunity Maintain commitment to workplace and product safety Take personal responsibility for safety standards Contribute to quality excellence across the business Take ownership of personal development and skills improvement Participate in continuous improvement initiatives Support delivery of safety, quality, delivery, and cost objectives Undertake additional duties as required Key Competencies Qualifications Desirable: Trained automotive technician Relevant Experience Essential: Logistics (warehouse/shipping operations) Supplier management and liaison Desirable: Knowledge of or interest in the automotive sector Automotive workshop experience Knowledge of workshop tools and equipment Experience in loan tool business Skills / Abilities Essential: Strong organisational skills and attention to detail Line management capability High integrity and credibility Strong interpersonal skills Excellent verbal and written communication Customer-focused approach Proficiency in MS Office (including Excel: pivots/graphs) Proactive, "can do" attitude Desirable: Language skills (Italian preferred) Aptitudes Problem solving Customer focus Organisation Technical/functional skills Priority setting Process management Time management Integrity and trust Mobility Willingness to travel across Europe Flexible approach to travel At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Our client is seeking a highly organised and proactive HR & Payroll Administrator to join their established HR team. This is an excellent opportunity for an experienced administrator who enjoys working in a varied role, taking ownership of key processes, and supporting employees across a busy organisation. This position offers exposure to a broad range of HR activities, making it ideal for someone who thrives in a fast-paced environment and enjoys balancing payroll, employee support, recruitment, and HR administration responsibilities. Key Responsibilities Prepare and submit monthly payroll information, ensuring accuracy and compliance with payroll deadlines. Support the management of absence processes, providing guidance and administrative support to managers where required. Coordinate Occupational Health appointments and liaise with relevant stakeholders to ensure effective scheduling and follow-up. Assist with recruitment activities, including arranging interviews, communicating with candidates, and supporting the onboarding process. Provide administrative support in employee relations matters and maintain accurate case documentation. Ensure employee records and HR systems are kept up to date and compliant with company procedures. Respond to employee queries relating to payroll, benefits, policies, and general HR matters in a professional and timely manner. Support the wider HR team with day-to-day administration and ongoing people initiatives. About You A sound understanding of HR practices and payroll processes. Excellent communication and interpersonal skills, with the ability to build positive working relationships at all levels. Strong attention to detail and a commitment to maintaining high levels of accuracy. Effective organisational skills with the ability to manage multiple tasks and competing priorities. Good working knowledge of Microsoft Office applications, particularly Excel. A proactive and flexible approach, with the ability to work independently and as part of a team. Does this sound like a role for you? Then why not apply
Jun 12, 2026
Full time
Our client is seeking a highly organised and proactive HR & Payroll Administrator to join their established HR team. This is an excellent opportunity for an experienced administrator who enjoys working in a varied role, taking ownership of key processes, and supporting employees across a busy organisation. This position offers exposure to a broad range of HR activities, making it ideal for someone who thrives in a fast-paced environment and enjoys balancing payroll, employee support, recruitment, and HR administration responsibilities. Key Responsibilities Prepare and submit monthly payroll information, ensuring accuracy and compliance with payroll deadlines. Support the management of absence processes, providing guidance and administrative support to managers where required. Coordinate Occupational Health appointments and liaise with relevant stakeholders to ensure effective scheduling and follow-up. Assist with recruitment activities, including arranging interviews, communicating with candidates, and supporting the onboarding process. Provide administrative support in employee relations matters and maintain accurate case documentation. Ensure employee records and HR systems are kept up to date and compliant with company procedures. Respond to employee queries relating to payroll, benefits, policies, and general HR matters in a professional and timely manner. Support the wider HR team with day-to-day administration and ongoing people initiatives. About You A sound understanding of HR practices and payroll processes. Excellent communication and interpersonal skills, with the ability to build positive working relationships at all levels. Strong attention to detail and a commitment to maintaining high levels of accuracy. Effective organisational skills with the ability to manage multiple tasks and competing priorities. Good working knowledge of Microsoft Office applications, particularly Excel. A proactive and flexible approach, with the ability to work independently and as part of a team. Does this sound like a role for you? Then why not apply
Administrator Required Wollaston - Immediate Start Available We are seeking a highly organised and proactive Administrator to join our clients busy team in Wollaston. This is a varied role that combines customer service, administration, order processing, and operational support. The successful candidate will play a key role in ensuring the smooth day-to-day running of the office while providing excellent support to customers, management, and internal departments. The ideal candidate will possess strong communication skills, excellent attention to detail, and the ability to manage multiple tasks in a fast-paced environment. Key Duties and Responsibilities Customer Service & Reception Answer incoming telephone calls professionally and direct enquiries to the appropriate department. Manage and respond to customer emails in a timely and efficient manner. Welcome visitors and provide general reception support. Take accurate messages and ensure they are communicated promptly. Act as a first point of contact for customer enquiries and provide excellent customer service. Administration & Data Management Maintain and update customer records accurately within Dynamics 365. Input and process sales orders on Dynamics 365. Prepare and send customer documentation including: Product data sheets Quotations Order acknowledgements and confirmations Ensure all administrative records are accurate, up to date, and compliant with company procedures. Provide general administrative support across departments as required. Order Processing & Logistics Process customer orders and prepare documentation for dispatch. Allocate and schedule customer orders for shipment. Liaise with internal teams to ensure orders are fulfilled accurately and on time. Book deliveries through external haulier and courier portals. Monitor delivery schedules and communicate updates to customers where required. Support the Goods Out function to ensure efficient dispatch operations. Business Support Provide administrative support to the Office Manager and Procurement team. Assist management with reporting, data entry, and document preparation. Support continuous improvement of administrative processes and procedures. Work collaboratively with all departments to ensure smooth operational workflows. Skills and Experience Previous experience in an administrative, office support, or customer service role. Strong IT skills, including Microsoft Office (Word, Excel, Outlook). Excellent written and verbal communication skills. High level of accuracy and attention to detail. Strong organisational and time-management skills. Ability to prioritise workload and work independently. Professional and friendly telephone manner. Additional Info Hours: Monday to Friday 8.00am-4.30pm Rate: 12.71 - 13.50 per hour Start Date: ASAP Proactive Global is committed to equality in the workplace and is an equal opportunity employer. Proactive Global is acting as an Employment Business in relation to this vacancy.
Jun 12, 2026
Full time
Administrator Required Wollaston - Immediate Start Available We are seeking a highly organised and proactive Administrator to join our clients busy team in Wollaston. This is a varied role that combines customer service, administration, order processing, and operational support. The successful candidate will play a key role in ensuring the smooth day-to-day running of the office while providing excellent support to customers, management, and internal departments. The ideal candidate will possess strong communication skills, excellent attention to detail, and the ability to manage multiple tasks in a fast-paced environment. Key Duties and Responsibilities Customer Service & Reception Answer incoming telephone calls professionally and direct enquiries to the appropriate department. Manage and respond to customer emails in a timely and efficient manner. Welcome visitors and provide general reception support. Take accurate messages and ensure they are communicated promptly. Act as a first point of contact for customer enquiries and provide excellent customer service. Administration & Data Management Maintain and update customer records accurately within Dynamics 365. Input and process sales orders on Dynamics 365. Prepare and send customer documentation including: Product data sheets Quotations Order acknowledgements and confirmations Ensure all administrative records are accurate, up to date, and compliant with company procedures. Provide general administrative support across departments as required. Order Processing & Logistics Process customer orders and prepare documentation for dispatch. Allocate and schedule customer orders for shipment. Liaise with internal teams to ensure orders are fulfilled accurately and on time. Book deliveries through external haulier and courier portals. Monitor delivery schedules and communicate updates to customers where required. Support the Goods Out function to ensure efficient dispatch operations. Business Support Provide administrative support to the Office Manager and Procurement team. Assist management with reporting, data entry, and document preparation. Support continuous improvement of administrative processes and procedures. Work collaboratively with all departments to ensure smooth operational workflows. Skills and Experience Previous experience in an administrative, office support, or customer service role. Strong IT skills, including Microsoft Office (Word, Excel, Outlook). Excellent written and verbal communication skills. High level of accuracy and attention to detail. Strong organisational and time-management skills. Ability to prioritise workload and work independently. Professional and friendly telephone manner. Additional Info Hours: Monday to Friday 8.00am-4.30pm Rate: 12.71 - 13.50 per hour Start Date: ASAP Proactive Global is committed to equality in the workplace and is an equal opportunity employer. Proactive Global is acting as an Employment Business in relation to this vacancy.
