Customer Success Manager - SaaS, Onboarding & Growth

  • Snapper Services Limited
  • City, Belfast
  • Apr 27, 2026
Full time Call Centre / CustomerService

Job Description

A technology solutions provider based in Belfast is looking for a Customer Success Manager to enhance customer satisfaction and retention using the Mosaiq Transit Intelligence Suite. You will manage customer onboarding, deliver training, and advocate for customer needs. The ideal candidate has commercial experience in a SaaS environment, strong communication skills, and a customer-centric mindset. This role offers competitive salary, hybrid working model, and a supportive culture.