About Us We are part of International Airlines Group (IAG), one of the world's leading airline groups and owner of some of the biggest brands in the sky. IAG Transform provides creative and innovative solutions to drive sustainable transformation by delivering procurement and airline services, as well as group-wide systems across IAG. Each operating company benefits from the Transform centralised model, driving efficiencies, automation, and economies of scale. Purpose of the role The Cognitive Automation Factory Ecosystem and Operations Lead is a senior leadership role responsible for the end-to-end operational performance, ecosystem management, and strategic evolution of the Group's Cognitive Automation Factory. This role is effectively the operational backbone and successor-level counterpart to the Head of Cognitive Automation. It ensures that the CAF operates as a high-performance, multi-technology, multi-partner industrial engine capable of delivering 8-figure business benefits through applied AI and automation. The successful candidate will combine deep automation expertise, enterprise-grade delivery leadership, and strong commercial acumen to: Lead large, blended teams (internal and external) Engage senior stakeholders across operating companies Manage strategic technology and delivery partners Own operational governance, standards, and performance metrics Drive sustainable, measurable EBIT impact Your responsibilities 1. Factory Leadership & Operational Excellence Lead the operational performance of the Cognitive Automation Factory across the Group. Industrialise AI and automation delivery through standardised engineering practices, governance, quality controls and reusable frameworks. Ensure predictable, high-quality delivery across multiple concurrent programmes and products. Own delivery economics, capacity planning, utilisation, and multi-shore optimisation. 2. Business Value & Benefits Realisation Ensure all AI and automation initiatives are anchored in measurable business value. Track and govern realised vs. forecast benefits (cost-out, productivity, error reduction, revenue enablement). Act as a senior escalation point for underperforming initiatives. Partner with Finance and OpCo stakeholders to validate tangible benefits delivered. 3. Ecosystem & Partner Management Lead and optimise a blended ecosystem of strategic partners and internal engineering squads. Manage commercial performance, contractual KPIs, and delivery standards. Ensure knowledge transfer and capability uplift within the internal team. Maintain a competitive, scalable, and innovation-led partner model. 4. Technology & Architecture Governance Provide senior oversight across the automation and AI technology stack, including: o RPA platforms (e.g., UiPath, Power Automate) o AWS-based cloud-native architectureso Agentic AI frameworks (Agent Core, LangChain, LangGraph) o Large Language Models (multi-model strategy) o Orchestration frameworks and event-driven architectures o Document AI and extraction (e.g., Berdock)o EVAL frameworks and LLM evaluation methodologies o Observability, monitoring and guardrails for AI agents Ensure scalable, secure, compliant and production-grade solutions. Champion best practices in AI governance, risk management, and model lifecycle management. 5. Senior Stakeholder Engagement Engage senior leaders across operating companies at Director and C-level. Translate AI and automation capabilities into business language. Influence prioritisation decisions and roadmap alignment across the Group. Represent the CAF in senior governance forums. 6. Talent & Capability Development Build and mentor high-performing automation and AI delivery leaders. Establish clear career paths and succession planning within the CAF. Foster a culture of engineering excellence, accountability, and measurable impact. Drive continuous capability uplift across RPA, AI, and agentic systems. Your skills, experience and qualifications Essential Experience 12+ years' experience in enterprise technology delivery, with at least 7+ years leading large-scale automation or AI programmes. Proven track record of delivering significant, tangible business benefits through applied AI and automation. Experience managing multi-disciplinary teams combining internal staff and strategic delivery partners. Experience operating at senior stakeholder level (Director/C-level engagement). Strong commercial acumen, including budget ownership and benefits tracking. Technical Depth (Non-Hands-On but Credible) The candidate must have sufficient depth to challenge architects and engineers credibly, even if not coding daily. Demonstrated expertise in: RPA platforms such as UiPath and Power Automate Cloud-native architectures (preferably AWS) Agentic AI frameworks (LangChain, LangGraph, agent orchestration) Multi-LLM strategies and model selection EVAL frameworks for LLM/agent performance Observability, logging, guardrails and governance for AI agents Workflow orchestration and integration patterns Enterprise-grade security and compliance considerations for AI systems Desirable Experience within aviation, transportation, logistics, or other complex operational industries. Experience scaling an AI or automation factory model. Exposure to regulated environments. Knowledge of EU AI Act and enterprise AI governance frameworks. Personal Attributes Strategic thinker with strong operational discipline. Calm under pressure in complex, multi-stakeholder environments. Commercially sharp, data-driven, and outcome-oriented. High credibility with both engineers and executives. Not dazzled by hype. Focused on value. What we offer The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry. The opportunity to work in a multi-cultural environment with great offices in many locations. We support our people in maintaining work/life balance, as well as providing the many benefits one would expect from a global organisation, including health insurance, pension and performance bonuses. We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law
May 05, 2026
Full time
About Us We are part of International Airlines Group (IAG), one of the world's leading airline groups and owner of some of the biggest brands in the sky. IAG Transform provides creative and innovative solutions to drive sustainable transformation by delivering procurement and airline services, as well as group-wide systems across IAG. Each operating company benefits from the Transform centralised model, driving efficiencies, automation, and economies of scale. Purpose of the role The Cognitive Automation Factory Ecosystem and Operations Lead is a senior leadership role responsible for the end-to-end operational performance, ecosystem management, and strategic evolution of the Group's Cognitive Automation Factory. This role is effectively the operational backbone and successor-level counterpart to the Head of Cognitive Automation. It ensures that the CAF operates as a high-performance, multi-technology, multi-partner industrial engine capable of delivering 8-figure business benefits through applied AI and automation. The successful candidate will combine deep automation expertise, enterprise-grade delivery leadership, and strong commercial acumen to: Lead large, blended teams (internal and external) Engage senior stakeholders across operating companies Manage strategic technology and delivery partners Own operational governance, standards, and performance metrics Drive sustainable, measurable EBIT impact Your responsibilities 1. Factory Leadership & Operational Excellence Lead the operational performance of the Cognitive Automation Factory across the Group. Industrialise AI and automation delivery through standardised engineering practices, governance, quality controls and reusable frameworks. Ensure predictable, high-quality delivery across multiple concurrent programmes and products. Own delivery economics, capacity planning, utilisation, and multi-shore optimisation. 2. Business Value & Benefits Realisation Ensure all AI and automation initiatives are anchored in measurable business value. Track and govern realised vs. forecast benefits (cost-out, productivity, error reduction, revenue enablement). Act as a senior escalation point for underperforming initiatives. Partner with Finance and OpCo stakeholders to validate tangible benefits delivered. 3. Ecosystem & Partner Management Lead and optimise a blended ecosystem of strategic partners and internal engineering squads. Manage commercial performance, contractual KPIs, and delivery standards. Ensure knowledge transfer and capability uplift within the internal team. Maintain a competitive, scalable, and innovation-led partner model. 4. Technology & Architecture Governance Provide senior oversight across the automation and AI technology stack, including: o RPA platforms (e.g., UiPath, Power Automate) o AWS-based cloud-native architectureso Agentic AI frameworks (Agent Core, LangChain, LangGraph) o Large Language Models (multi-model strategy) o Orchestration frameworks and event-driven architectures o Document AI and extraction (e.g., Berdock)o EVAL frameworks and LLM evaluation methodologies o Observability, monitoring and guardrails for AI agents Ensure scalable, secure, compliant and production-grade solutions. Champion best practices in AI governance, risk management, and model lifecycle management. 5. Senior Stakeholder Engagement Engage senior leaders across operating companies at Director and C-level. Translate AI and automation capabilities into business language. Influence prioritisation decisions and roadmap alignment across the Group. Represent the CAF in senior governance forums. 6. Talent & Capability Development Build and mentor high-performing automation and AI delivery leaders. Establish clear career paths and succession planning within the CAF. Foster a culture of engineering excellence, accountability, and measurable impact. Drive continuous capability uplift across RPA, AI, and agentic systems. Your skills, experience and qualifications Essential Experience 12+ years' experience in enterprise technology delivery, with at least 7+ years leading large-scale automation or AI programmes. Proven track record of delivering significant, tangible business benefits through applied AI and automation. Experience managing multi-disciplinary teams combining internal staff and strategic delivery partners. Experience operating at senior stakeholder level (Director/C-level engagement). Strong commercial acumen, including budget ownership and benefits tracking. Technical Depth (Non-Hands-On but Credible) The candidate must have sufficient depth to challenge architects and engineers credibly, even if not coding daily. Demonstrated expertise in: RPA platforms such as UiPath and Power Automate Cloud-native architectures (preferably AWS) Agentic AI frameworks (LangChain, LangGraph, agent orchestration) Multi-LLM strategies and model selection EVAL frameworks for LLM/agent performance Observability, logging, guardrails and governance for AI agents Workflow orchestration and integration patterns Enterprise-grade security and compliance considerations for AI systems Desirable Experience within aviation, transportation, logistics, or other complex operational industries. Experience scaling an AI or automation factory model. Exposure to regulated environments. Knowledge of EU AI Act and enterprise AI governance frameworks. Personal Attributes Strategic thinker with strong operational discipline. Calm under pressure in complex, multi-stakeholder environments. Commercially sharp, data-driven, and outcome-oriented. High credibility with both engineers and executives. Not dazzled by hype. Focused on value. What we offer The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry. The opportunity to work in a multi-cultural environment with great offices in many locations. We support our people in maintaining work/life balance, as well as providing the many benefits one would expect from a global organisation, including health insurance, pension and performance bonuses. We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law
An established accountancy firm in Southport is entering an exciting new phase of growth and is looking to appoint a qualified Senior Accountant who can take ownership of a client portfolio and play a key role in developing the local office. The salary on offer is £50,000 - £60,000 DOE. This is a highly visible, client-facing position offering genuine autonomy. You will act as the senior point of contact for clients in Southport, lead from the front, and work closely with the wider leadership team to drive growth, performance, and standards. For the right individual, there is a clear and structured pathway to Director level within a few years, supported by a performance-related incentive package aligned to delivery and office success. Senior Accountant Responsibilities Take ownership of a portfolio of SME and owner-managed business clients Lead client meetings and act as the day-to-day senior contact in the Southport office Prepare and review year-end accounts under UK GAAP (FRS 102 / FRS 105) Oversee corporation tax compliance and identify planning opportunities Review and supervise work prepared by junior team members, providing coaching and support Drive service standards, workflow management, and delivery deadlines Identify opportunities to add value across advisory, fees, and client experience Support the growth of the Southport office, working alongside senior leadership Assist with recruitment, development, and retention of a high-performing team Improve processes through the use of technology, automation, and smarter working practices Collaborate with the wider group, including occasional presence in the Birkenhead office Senior Accountant Attributes Essential ACA or ACCA qualified Minimum 5 years' UK accountancy practice experience Strong technical knowledge of UK GAAP and statutory reporting Proven experience in accounts preparation and review for SME clients Confident communicator, able to build credibility with business owners Commercial mindset with the ability to take ownership and make decisions Strong organisational skills and ability to manage competing priorities Desirable Experience leading a team or acting as the senior lead within an office or branch Exposure to cloud accounting systems (e.g. Xero, QuickBooks) Track record of improving processes, client delivery, or fee growth Interest in advisory work and building long-term client relationships Senior Accountant Benefits Competitive salary based on experience Performance-linked incentive package aligned to growth and delivery Clear progression route to Director level within a defined timeframe High level of autonomy with visible impact on office performance Support from an established leadership team and wider group network Opportunity to influence systems, processes, and the future direction of the office Exposure to a broader platform through global group connections If this Senior Accountant role sounds perfect for you then APPLY NOW .
May 05, 2026
Full time
An established accountancy firm in Southport is entering an exciting new phase of growth and is looking to appoint a qualified Senior Accountant who can take ownership of a client portfolio and play a key role in developing the local office. The salary on offer is £50,000 - £60,000 DOE. This is a highly visible, client-facing position offering genuine autonomy. You will act as the senior point of contact for clients in Southport, lead from the front, and work closely with the wider leadership team to drive growth, performance, and standards. For the right individual, there is a clear and structured pathway to Director level within a few years, supported by a performance-related incentive package aligned to delivery and office success. Senior Accountant Responsibilities Take ownership of a portfolio of SME and owner-managed business clients Lead client meetings and act as the day-to-day senior contact in the Southport office Prepare and review year-end accounts under UK GAAP (FRS 102 / FRS 105) Oversee corporation tax compliance and identify planning opportunities Review and supervise work prepared by junior team members, providing coaching and support Drive service standards, workflow management, and delivery deadlines Identify opportunities to add value across advisory, fees, and client experience Support the growth of the Southport office, working alongside senior leadership Assist with recruitment, development, and retention of a high-performing team Improve processes through the use of technology, automation, and smarter working practices Collaborate with the wider group, including occasional presence in the Birkenhead office Senior Accountant Attributes Essential ACA or ACCA qualified Minimum 5 years' UK accountancy practice experience Strong technical knowledge of UK GAAP and statutory reporting Proven experience in accounts preparation and review for SME clients Confident communicator, able to build credibility with business owners Commercial mindset with the ability to take ownership and make decisions Strong organisational skills and ability to manage competing priorities Desirable Experience leading a team or acting as the senior lead within an office or branch Exposure to cloud accounting systems (e.g. Xero, QuickBooks) Track record of improving processes, client delivery, or fee growth Interest in advisory work and building long-term client relationships Senior Accountant Benefits Competitive salary based on experience Performance-linked incentive package aligned to growth and delivery Clear progression route to Director level within a defined timeframe High level of autonomy with visible impact on office performance Support from an established leadership team and wider group network Opportunity to influence systems, processes, and the future direction of the office Exposure to a broader platform through global group connections If this Senior Accountant role sounds perfect for you then APPLY NOW .
The starting salary for this position is £36,873 per annum based on 36 hours per week. Are you curious, motivated, and excited by the idea of using spatial data applications and mapping to improve everyday life for residents? Do you enjoy solving problems, exploring new technology, and working alongside supportive colleagues who love what they do? If so, you could be the next member of our award-winning Spatial Systems & Analytics Team - a team recognised for driving digital transformation across Surrey and delivering tools that help services work smarter and more transparently. This is a fantastic opportunity to be part of a small, friendly, ambitious team where your ideas matter and your work has visible impact. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Team We sit at the heart of Surrey's PLACE Directorate, helping teams across Highways, Flood & Climate Resilience, Environment, Planning, Transport and more make better decisions using reliable, accessible and intuitive spatial data and GIS applications. Our mission is simple: Improve data visibility for staff, partners, residents, and councillors Deliver modern, user-friendly map-based tools that enable self-service and reduce manual processes Support automation, streamline workflows and champion "One Version of the Truth" through strong data governance Help the organisation use location-based intelligence to plan better, respond faster, and invest wisely Our work has reshaped how Surrey delivers services - from real time Environmental Maintenance or Footway Network Survey application to mobile tools that remove thousands of hours of paperwork, to pioneering AI surveys of cycling networks. About the Role As a Spatial Systems & Data Technician, you will help us build and maintain the digital tools, data and mapping systems our services rely on every day. Your work will support internal operations, better planning, improved safety, environmental protection, works coordination, and more. You will: Support the development, management and sharing of spatial data across the directorate Work with colleagues to maintain web-based mapping tools and spatial applications used by teams, partners and the public Help process and prepare datasets that feed into our systems, ensuring information is accurate, accessible and fit for purpose Contribute to spatial data automation, workflows and modernisation projects Support innovative digital solutions that make services more responsive, transparent and efficient Learn to use and support SCC's enterprise ESRI environment, including ArcGIS Pro, AGOL, web apps and mobile tools You don't need to be an expert - just someone who has a good working experience and enjoys learning, problem solving and working collaboratively. Why Join Us? You will be part of a team that: Has transformed how Surrey manages and uses spatial data, winning recognition for innovation and service impact Values creativity, curiosity and personal growth Supports flexible and part remote working to help you balance your life outside work Encourages learning through access to training, mentoring and hands on project experience Works on meaningful projects that help residents - from safer roads to better environmental planning This is a role where you will see the results of your work on the ground, in real time, helping to shape Surrey's places and services. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and experience and align with our behaviours: A degree (or equivalent level qualification) in GIS, geography, data, IT or a related field, or extensive, relevant practical experience. A good understanding of spatial data and practical applications of data management. Excellent understanding and experience in ESRI Desktop and Web GIS applications. Good communication skills and willingness to work collaboratively across teams. A problem solving mindset with attention to detail. As part of your application you will be asked to upload your CV and answer the following four application questions: The job advert closes at 23:59 on 24/04/2026. Shortlisting and interviews may take place on a rolling basis during the application window. The expected start date will be arranged as soon as possible with the successful candidate. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
May 05, 2026
Full time
The starting salary for this position is £36,873 per annum based on 36 hours per week. Are you curious, motivated, and excited by the idea of using spatial data applications and mapping to improve everyday life for residents? Do you enjoy solving problems, exploring new technology, and working alongside supportive colleagues who love what they do? If so, you could be the next member of our award-winning Spatial Systems & Analytics Team - a team recognised for driving digital transformation across Surrey and delivering tools that help services work smarter and more transparently. This is a fantastic opportunity to be part of a small, friendly, ambitious team where your ideas matter and your work has visible impact. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Team We sit at the heart of Surrey's PLACE Directorate, helping teams across Highways, Flood & Climate Resilience, Environment, Planning, Transport and more make better decisions using reliable, accessible and intuitive spatial data and GIS applications. Our mission is simple: Improve data visibility for staff, partners, residents, and councillors Deliver modern, user-friendly map-based tools that enable self-service and reduce manual processes Support automation, streamline workflows and champion "One Version of the Truth" through strong data governance Help the organisation use location-based intelligence to plan better, respond faster, and invest wisely Our work has reshaped how Surrey delivers services - from real time Environmental Maintenance or Footway Network Survey application to mobile tools that remove thousands of hours of paperwork, to pioneering AI surveys of cycling networks. About the Role As a Spatial Systems & Data Technician, you will help us build and maintain the digital tools, data and mapping systems our services rely on every day. Your work will support internal operations, better planning, improved safety, environmental protection, works coordination, and more. You will: Support the development, management and sharing of spatial data across the directorate Work with colleagues to maintain web-based mapping tools and spatial applications used by teams, partners and the public Help process and prepare datasets that feed into our systems, ensuring information is accurate, accessible and fit for purpose Contribute to spatial data automation, workflows and modernisation projects Support innovative digital solutions that make services more responsive, transparent and efficient Learn to use and support SCC's enterprise ESRI environment, including ArcGIS Pro, AGOL, web apps and mobile tools You don't need to be an expert - just someone who has a good working experience and enjoys learning, problem solving and working collaboratively. Why Join Us? You will be part of a team that: Has transformed how Surrey manages and uses spatial data, winning recognition for innovation and service impact Values creativity, curiosity and personal growth Supports flexible and part remote working to help you balance your life outside work Encourages learning through access to training, mentoring and hands on project experience Works on meaningful projects that help residents - from safer roads to better environmental planning This is a role where you will see the results of your work on the ground, in real time, helping to shape Surrey's places and services. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and experience and align with our behaviours: A degree (or equivalent level qualification) in GIS, geography, data, IT or a related field, or extensive, relevant practical experience. A good understanding of spatial data and practical applications of data management. Excellent understanding and experience in ESRI Desktop and Web GIS applications. Good communication skills and willingness to work collaboratively across teams. A problem solving mindset with attention to detail. As part of your application you will be asked to upload your CV and answer the following four application questions: The job advert closes at 23:59 on 24/04/2026. Shortlisting and interviews may take place on a rolling basis during the application window. The expected start date will be arranged as soon as possible with the successful candidate. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Head of Finance - Finance & Governance (Hands-on Senior Finance Leadership Role) Location: London/2 days a week onsite Hours: 37 hours per week Contract: until the end of August 2026 The Opportunity We are looking for an experienced, qualified finance professional to join a small but high-impact organisation in a senior, hands-on finance leadership role . As Associate Director of Finance & Governance, you will lead finance, procurement and corporate governance activity across the organisation. You will play a critical role in setting financial strategy, advising senior decision-makers, and ensuring robust governance, risk and assurance arrangements are in place. This role combines strategic influence with operational grip , making it ideal for someone who enjoys being close to the detail while shaping organisational direction. The Role Reporting to the Chief Operating Officer, you will be a key member of the senior leadership team and will regularly support Executive and Board-level decision making. Your remit will span financial management, statutory accounts, procurement, business planning, governance and audit. You will lead and develop a multidisciplinary team and ensure the organisation operates with strong financial discipline, transparency and value for money. Key Responsibilities Lead the delivery of accurate, timely financial information to senior leadership, the Board, auditors and external stakeholders. Own and drive the budgeting, forecasting and in-year financial management process, enabling informed decisions on resource allocation. Ensure compliance with all relevant financial, governance and audit requirements, maintaining high standards of financial probity. Oversee the production of statutory accounts, including the annual governance statement and supporting assurance. Provide strategic financial advice to senior leaders, supporting organisational performance and long-term planning. Oversee all procurement activity, ensuring compliance with relevant legislation and achievement of value for money. Maintain an effective corporate risk management and reporting framework. Lead and develop a team (circa 10-12 people), embedding professionalism, continuous improvement and collaboration. Champion strong systems, controls and process automation to improve efficiency and insight. About You You will be a confident senior finance professional who combines technical credibility with strong leadership and communication skills. Essential requirements: CCAB (or CIMA) qualified accountant with significant post-qualification experience. Extensive knowledge of the UK central government accounting framework (or closely aligned public sector environment). Proven experience delivering high-quality financial advice to senior leaders. Demonstrable track record of delivering results to time and budget. Strong leadership capability, with experience managing and developing teams. Please submit a copy of your CV for more information on this vacancy.
May 05, 2026
Contractor
Head of Finance - Finance & Governance (Hands-on Senior Finance Leadership Role) Location: London/2 days a week onsite Hours: 37 hours per week Contract: until the end of August 2026 The Opportunity We are looking for an experienced, qualified finance professional to join a small but high-impact organisation in a senior, hands-on finance leadership role . As Associate Director of Finance & Governance, you will lead finance, procurement and corporate governance activity across the organisation. You will play a critical role in setting financial strategy, advising senior decision-makers, and ensuring robust governance, risk and assurance arrangements are in place. This role combines strategic influence with operational grip , making it ideal for someone who enjoys being close to the detail while shaping organisational direction. The Role Reporting to the Chief Operating Officer, you will be a key member of the senior leadership team and will regularly support Executive and Board-level decision making. Your remit will span financial management, statutory accounts, procurement, business planning, governance and audit. You will lead and develop a multidisciplinary team and ensure the organisation operates with strong financial discipline, transparency and value for money. Key Responsibilities Lead the delivery of accurate, timely financial information to senior leadership, the Board, auditors and external stakeholders. Own and drive the budgeting, forecasting and in-year financial management process, enabling informed decisions on resource allocation. Ensure compliance with all relevant financial, governance and audit requirements, maintaining high standards of financial probity. Oversee the production of statutory accounts, including the annual governance statement and supporting assurance. Provide strategic financial advice to senior leaders, supporting organisational performance and long-term planning. Oversee all procurement activity, ensuring compliance with relevant legislation and achievement of value for money. Maintain an effective corporate risk management and reporting framework. Lead and develop a team (circa 10-12 people), embedding professionalism, continuous improvement and collaboration. Champion strong systems, controls and process automation to improve efficiency and insight. About You You will be a confident senior finance professional who combines technical credibility with strong leadership and communication skills. Essential requirements: CCAB (or CIMA) qualified accountant with significant post-qualification experience. Extensive knowledge of the UK central government accounting framework (or closely aligned public sector environment). Proven experience delivering high-quality financial advice to senior leaders. Demonstrable track record of delivering results to time and budget. Strong leadership capability, with experience managing and developing teams. Please submit a copy of your CV for more information on this vacancy.
DevSecOps Engineer Brockworth, Gloucester, Gloucestershire, South West UK 35044 - 86100 plus BUPA, benefits and bonus 37.5 hours + 4 Day Work Week option Lockheed Martin Rotary and Mission Systems (RMS) provides systems engineering, software development, training solutions and complex program management for global security, civil and commercial markets. Simply stated, our mission is to be the world's leading global security and aerospace company. The role: We are seeking DevSecOps Engineers at a variety of levels of seniority. Join Our Team as an DevSecOps Engineer (with a Focus on Infrastructure Engineering). You'll play a pivotal role in integrating, administering and securing a range of systems and applications, with a strong focus on designing, building, and maintaining scalable, reliable, and secure infrastructure. As an Engineer within our DevSecOps team, you'll be at the forefront of driving innovation and safeguarding digital infrastructures by ensuring robust, high-performance systems that support our mission-critical solutions. You'll need to have an understanding of Windows and Linux systems and DevSecOps principles and experience of working within a multi-disciplined team. Knowledge and understanding of core software tools, methods, and frameworks to reliably integrate and deploy, integrate, and test features into environments to ensure optimum outcomes for our customers. Additionally, we're looking for candidates with hands-on experience in infrastructure engineering, including expertise in areas such as cloud architecture, containerization (e.g., Docker, Kubernetes), infrastructure-as-code (e.g., Terraform, Ansible), and system performance optimization to support seamless integration and testing processes. Key Responsibilities: Design, build, deploy and manage a broad set of IT Infrastructure aligning to customer needs and requirements, while leveraging infrastructure engineering best practices to maintain system reliability and scalability with a focus on automation and repeatability. Develop Infrastructure as Code and scripts and integrate those with CI/CD pipelines and a wider ecosystem of tools, prioritising automation to streamline deployments. Provide full end to end systems lifecycle management covering architecture, design, deployment and support through to decommissioning and migration. Support the integration and delivery of large and complex solutions into a wider system-of-systems, ensuring infrastructure components are robust and interoperable. Opportunities to experience the cloud by undertaking deployments in Public, Private, and Hybrid Cloud environments, addressing potential constraints while optimizing infrastructure performance and security. If you're passionate about DevSecOps, with a strong focus and background in Infrastructure Engineering, and eager to take your career to the next level, we want to hear from you! Apply now to join our team and embark on an exciting journey of innovation and growth. Required skills, qualifications and experience : Advanced understanding of DevSecOps. The ability to work within an agile environment and delivering using Scrum and Sprints utilising tools such as Jira and Confluence to help planning and collaboration. Expert in Windows and Linux systems administration (Active Directory etc). Expert in Virtualisation technologies and concepts - VMware vsphere, ARIA Ops performance monitoring, software defined networking - NSX. Advanced understanding of Web proxy servers and configuration - Squid. Experience of Automation technologies Terraform and Ansible for complex builds, Packer. Experience of CI/CD pipeline builds - Jenkins. Understanding of Git/Bitbucket/GitLab integration, coding and branching strategies. Proficient in the use and administration of Containerisation technologies - Kubernetes, Docker. Proficient in Powershell, bash scripting. Proficient in Python. Proficient in the use of Networking skills - IPv4 addressing and routing. Experience of Logging and monitoring using Zabbix and Splunk. Experience of Cloud and AWS concepts and technologies. Desired Skills: Ability to support maturation of automated CI/CD software pipelines for Cloud deployments. Understanding of IaC and using this to deploy and integrate services on Cloud. Hands on experience in using and integrating with AWS Services such as EC2, EKS, Fargate, IAM, S3, Lambda. Experience using the AWS SDK (Boto3) to automate integration tasks. Experience or understanding integrating hybrid-cloud application deployments. Understanding of CloudTrail to debug and diagnose integration issues. We would love to hear from you if you have any of the following Qualifications or Certifications: Linux Admin, (RHCSA) or (RHCE). Microsoft Certified: Windows Server Hybrid Administrator Associate. Red Hat Certified Specialist in Ansible Automation (EX407). Terraform Associate certification. AWS Certification. CCNA Certification. Oracle Java Certification. ISTQB Certification. OSCP Certification. Disclaimer: This vacancy is being advertised by Optamor Limited. Optamor is a specialist Recruitment Process Outsourcing provider. We provide a flexible full recruitment solution which takes care of all recruitment requirements from planning to on-boarding. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
May 05, 2026
Full time
DevSecOps Engineer Brockworth, Gloucester, Gloucestershire, South West UK 35044 - 86100 plus BUPA, benefits and bonus 37.5 hours + 4 Day Work Week option Lockheed Martin Rotary and Mission Systems (RMS) provides systems engineering, software development, training solutions and complex program management for global security, civil and commercial markets. Simply stated, our mission is to be the world's leading global security and aerospace company. The role: We are seeking DevSecOps Engineers at a variety of levels of seniority. Join Our Team as an DevSecOps Engineer (with a Focus on Infrastructure Engineering). You'll play a pivotal role in integrating, administering and securing a range of systems and applications, with a strong focus on designing, building, and maintaining scalable, reliable, and secure infrastructure. As an Engineer within our DevSecOps team, you'll be at the forefront of driving innovation and safeguarding digital infrastructures by ensuring robust, high-performance systems that support our mission-critical solutions. You'll need to have an understanding of Windows and Linux systems and DevSecOps principles and experience of working within a multi-disciplined team. Knowledge and understanding of core software tools, methods, and frameworks to reliably integrate and deploy, integrate, and test features into environments to ensure optimum outcomes for our customers. Additionally, we're looking for candidates with hands-on experience in infrastructure engineering, including expertise in areas such as cloud architecture, containerization (e.g., Docker, Kubernetes), infrastructure-as-code (e.g., Terraform, Ansible), and system performance optimization to support seamless integration and testing processes. Key Responsibilities: Design, build, deploy and manage a broad set of IT Infrastructure aligning to customer needs and requirements, while leveraging infrastructure engineering best practices to maintain system reliability and scalability with a focus on automation and repeatability. Develop Infrastructure as Code and scripts and integrate those with CI/CD pipelines and a wider ecosystem of tools, prioritising automation to streamline deployments. Provide full end to end systems lifecycle management covering architecture, design, deployment and support through to decommissioning and migration. Support the integration and delivery of large and complex solutions into a wider system-of-systems, ensuring infrastructure components are robust and interoperable. Opportunities to experience the cloud by undertaking deployments in Public, Private, and Hybrid Cloud environments, addressing potential constraints while optimizing infrastructure performance and security. If you're passionate about DevSecOps, with a strong focus and background in Infrastructure Engineering, and eager to take your career to the next level, we want to hear from you! Apply now to join our team and embark on an exciting journey of innovation and growth. Required skills, qualifications and experience : Advanced understanding of DevSecOps. The ability to work within an agile environment and delivering using Scrum and Sprints utilising tools such as Jira and Confluence to help planning and collaboration. Expert in Windows and Linux systems administration (Active Directory etc). Expert in Virtualisation technologies and concepts - VMware vsphere, ARIA Ops performance monitoring, software defined networking - NSX. Advanced understanding of Web proxy servers and configuration - Squid. Experience of Automation technologies Terraform and Ansible for complex builds, Packer. Experience of CI/CD pipeline builds - Jenkins. Understanding of Git/Bitbucket/GitLab integration, coding and branching strategies. Proficient in the use and administration of Containerisation technologies - Kubernetes, Docker. Proficient in Powershell, bash scripting. Proficient in Python. Proficient in the use of Networking skills - IPv4 addressing and routing. Experience of Logging and monitoring using Zabbix and Splunk. Experience of Cloud and AWS concepts and technologies. Desired Skills: Ability to support maturation of automated CI/CD software pipelines for Cloud deployments. Understanding of IaC and using this to deploy and integrate services on Cloud. Hands on experience in using and integrating with AWS Services such as EC2, EKS, Fargate, IAM, S3, Lambda. Experience using the AWS SDK (Boto3) to automate integration tasks. Experience or understanding integrating hybrid-cloud application deployments. Understanding of CloudTrail to debug and diagnose integration issues. We would love to hear from you if you have any of the following Qualifications or Certifications: Linux Admin, (RHCSA) or (RHCE). Microsoft Certified: Windows Server Hybrid Administrator Associate. Red Hat Certified Specialist in Ansible Automation (EX407). Terraform Associate certification. AWS Certification. CCNA Certification. Oracle Java Certification. ISTQB Certification. OSCP Certification. Disclaimer: This vacancy is being advertised by Optamor Limited. Optamor is a specialist Recruitment Process Outsourcing provider. We provide a flexible full recruitment solution which takes care of all recruitment requirements from planning to on-boarding. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Payroll Director 100,000 - 130,000 Portfolio Payroll are proud to be partnering with a top accountancy firm in the search for a permanent Payroll Director. Job Overview You will lead the national payroll team and assist in the strategic direction of the payroll service. Day to Day Responsibilities: Leading the national payroll team, making sure all regional offices align Lead change and innovation initiatives, looking at AI and other automation and digitisation options Representing payroll in firm wide governance Monitoring performance of payroll teams both in the UK and offshore Overseeing outsourced bureau operations Manage recruitment and staffing strategy Supporting partners and client teams in positioning offshore payroll model, making sure it's presented as a controlled, quality led delivery approach Maintaining client relationship model, acting as a senior point of contact or Key Clients. Handling sensitive client scenarios such as onboarding and restructuring Implementing and upgrading payroll systems Driving reporting improvements such as timesheet tracking, billing metrics and KPI dashboards. Train and mentor payroll staff Essential Skills and Competencies: Experience managing a national payroll department Experience with system implementations, improvements, and automation High level of organisational ability; ability to work to tight deadlines and targets Strong communication, leadership and management skills Strong stakeholder management experience Desirable Skills and Competencies: Experience working within a large payroll bureau or accountancy firm Experience using multiple payroll platforms A fundamental understanding of UK payroll legislation 51527MT1R INDPAY The Portfolio Group are acting on behalf of our client in recruiting for this position.
May 04, 2026
Full time
Payroll Director 100,000 - 130,000 Portfolio Payroll are proud to be partnering with a top accountancy firm in the search for a permanent Payroll Director. Job Overview You will lead the national payroll team and assist in the strategic direction of the payroll service. Day to Day Responsibilities: Leading the national payroll team, making sure all regional offices align Lead change and innovation initiatives, looking at AI and other automation and digitisation options Representing payroll in firm wide governance Monitoring performance of payroll teams both in the UK and offshore Overseeing outsourced bureau operations Manage recruitment and staffing strategy Supporting partners and client teams in positioning offshore payroll model, making sure it's presented as a controlled, quality led delivery approach Maintaining client relationship model, acting as a senior point of contact or Key Clients. Handling sensitive client scenarios such as onboarding and restructuring Implementing and upgrading payroll systems Driving reporting improvements such as timesheet tracking, billing metrics and KPI dashboards. Train and mentor payroll staff Essential Skills and Competencies: Experience managing a national payroll department Experience with system implementations, improvements, and automation High level of organisational ability; ability to work to tight deadlines and targets Strong communication, leadership and management skills Strong stakeholder management experience Desirable Skills and Competencies: Experience working within a large payroll bureau or accountancy firm Experience using multiple payroll platforms A fundamental understanding of UK payroll legislation 51527MT1R INDPAY The Portfolio Group are acting on behalf of our client in recruiting for this position.
Payroll Director 100,000 - 130,000 Portfolio Payroll are proud to be partnering with a top accountancy firm in the search for a permanent Payroll Director. Job Overview You will lead the national payroll team and assist in the strategic direction of the payroll service. Day to Day Responsibilities: Leading the national payroll team, making sure all regional offices align Lead change and innovation initiatives, looking at AI and other automation and digitisation options Representing payroll in firm wide governance Monitoring performance of payroll teams both in the UK and offshore Overseeing outsourced bureau operations Manage recruitment and staffing strategy Supporting partners and client teams in positioning offshore payroll model, making sure it's presented as a controlled, quality led delivery approach Maintaining client relationship model, acting as a senior point of contact or Key Clients. Handling sensitive client scenarios such as onboarding and restructuring Implementing and upgrading payroll systems Driving reporting improvements such as timesheet tracking, billing metrics and KPI dashboards. Train and mentor payroll staff Essential Skills and Competencies: Experience managing a national payroll department Experience with system implementations, improvements, and automation High level of organisational ability; ability to work to tight deadlines and targets Strong communication, leadership and management skills Strong stakeholder management experience Desirable Skills and Competencies: Experience working within a large payroll bureau or accountancy firm Experience using multiple payroll platforms A fundamental understanding of UK payroll legislation 51527MT INDPAY The Portfolio Group are acting on behalf of our client in recruiting for this position.
May 04, 2026
Full time
Payroll Director 100,000 - 130,000 Portfolio Payroll are proud to be partnering with a top accountancy firm in the search for a permanent Payroll Director. Job Overview You will lead the national payroll team and assist in the strategic direction of the payroll service. Day to Day Responsibilities: Leading the national payroll team, making sure all regional offices align Lead change and innovation initiatives, looking at AI and other automation and digitisation options Representing payroll in firm wide governance Monitoring performance of payroll teams both in the UK and offshore Overseeing outsourced bureau operations Manage recruitment and staffing strategy Supporting partners and client teams in positioning offshore payroll model, making sure it's presented as a controlled, quality led delivery approach Maintaining client relationship model, acting as a senior point of contact or Key Clients. Handling sensitive client scenarios such as onboarding and restructuring Implementing and upgrading payroll systems Driving reporting improvements such as timesheet tracking, billing metrics and KPI dashboards. Train and mentor payroll staff Essential Skills and Competencies: Experience managing a national payroll department Experience with system implementations, improvements, and automation High level of organisational ability; ability to work to tight deadlines and targets Strong communication, leadership and management skills Strong stakeholder management experience Desirable Skills and Competencies: Experience working within a large payroll bureau or accountancy firm Experience using multiple payroll platforms A fundamental understanding of UK payroll legislation 51527MT INDPAY The Portfolio Group are acting on behalf of our client in recruiting for this position.
Rise Executive Search And Recruitment Ltd
Gateshead, Tyne And Wear
Internal Technical Sales Engineer Industrial Electrical Control & Automation Negotiable Salary Package, Pension, and other benefits. Our Client has a requirement for an Internal Sales Engineer with experience in Electrical control and automation to provide sales and technical support to the external customer base, whilst developing and maintaining customer relationships and promoting products and services to maximise sales opportunities. You are most likely to be living in North of the Tyne area, including, North Shields, Whitley Bay, Wallsend, Longbenton, Jesmond, Cramlington, Blyth in order to commute. Ideally you will have knowledge of a wide range of electrical market related products and are likely to have strengths in more than one product area. This could be industrial electrical, control & automation/factory automation/process control including control gear, switchgear, automation equipment, variable speed drives, plc, hmi, instrumentation, cable management systems, connection systems, industrial data comms enclosures, sensors, and possibly ATEX equipment. As the Internal Sales Engineer you will respond to and handle all product technical enquiries. You will be required, with training, to understand and be familiar with the full product range with the ability to offer alternatives if required and advise on the selection of products where possible. You will liaise with Field Sales Engineers and other staff to achieve the branch objectives and sales performance and as is normal in a small team environment engage in other duties. It is also expected that you have commercial ability and awareness to generate quotation for customers and are competent to judge the competitive situation needed to win the order whilst being mindful of profitability. In order to perform this role successfully you will need technical electrical knowledge, there is flexibility on the qualification if you can illustrate your knowledge, product applications knowledge and commercial awareness. The ideal candidate may already be in a similar role as an internal sales engineer, technical support engineer, an electrical engineer looking to move into a commercial environment with the ability to illustrate good customer and administrative skills, or a graduate engineer with customer experience in a sales environment looking to develop their career in technical sales. Knowledge and Experience GCSE Maths and English (or equivalent) None mandatory but relevant knowledge and experience must be demonstrated or possibly ONC/HNC in Electrical engineering (or other electrical engineering qualification) Good working knowledge of Microsoft Office and data entry systems Full clean driving licence Experience in similar sales /customer service environment. Experience with an electrical engineering role, or a background in electrical distribution would be an advantage. Post codes used are for advertising purposes only. To register your interest contact us with an up to date CV and we will be pleased to call you for a confidential discussion. To view more of our positions click on the Rise logo at the top of this page or visit our website directly. We work across a range of business to business/B2B market sectors including Renewable Energy, Electrical, Control & Automation, Electronic, Renewable Energy, Pneumatics, Hydraulics, Fluid Power, Instrumentation, Engineering services companies, Industrial Consumables, Industrial Components, Capital Equipment, Material Handling, Scientific Equipment, Petrochemical and Utilities. Rise Executive Search & Recruitment Ltd are currently working on a wide range of business to business/B2B sales positions, account management, business development and sales management roles including: Internal Sales Engineer, Technical Support, Product Specialist, Sales Manager, UK Sales Manager, National Sales Manager, Country Manager, Regional Sales Manager, Area Sales Manager, Sales Executive, Senior Sales Executive, National Account Manager, Business Development Manager, Key Account Manager, Account Executive, National Account Executive, Sales Specialist, Global Account Manager, Sales Representative, Territory Sales, Field Sales, Client Relationship Manager, Sales Engineer, Sales Consultant, Technical Sales, Senior Sales Engineer, Export Sales, International Sales, European Sales, Branch Manager, Sales Director, Trainee Sales, Graduate Sales, Telesales, Internal Sales, Office Sales.
May 04, 2026
Full time
Internal Technical Sales Engineer Industrial Electrical Control & Automation Negotiable Salary Package, Pension, and other benefits. Our Client has a requirement for an Internal Sales Engineer with experience in Electrical control and automation to provide sales and technical support to the external customer base, whilst developing and maintaining customer relationships and promoting products and services to maximise sales opportunities. You are most likely to be living in North of the Tyne area, including, North Shields, Whitley Bay, Wallsend, Longbenton, Jesmond, Cramlington, Blyth in order to commute. Ideally you will have knowledge of a wide range of electrical market related products and are likely to have strengths in more than one product area. This could be industrial electrical, control & automation/factory automation/process control including control gear, switchgear, automation equipment, variable speed drives, plc, hmi, instrumentation, cable management systems, connection systems, industrial data comms enclosures, sensors, and possibly ATEX equipment. As the Internal Sales Engineer you will respond to and handle all product technical enquiries. You will be required, with training, to understand and be familiar with the full product range with the ability to offer alternatives if required and advise on the selection of products where possible. You will liaise with Field Sales Engineers and other staff to achieve the branch objectives and sales performance and as is normal in a small team environment engage in other duties. It is also expected that you have commercial ability and awareness to generate quotation for customers and are competent to judge the competitive situation needed to win the order whilst being mindful of profitability. In order to perform this role successfully you will need technical electrical knowledge, there is flexibility on the qualification if you can illustrate your knowledge, product applications knowledge and commercial awareness. The ideal candidate may already be in a similar role as an internal sales engineer, technical support engineer, an electrical engineer looking to move into a commercial environment with the ability to illustrate good customer and administrative skills, or a graduate engineer with customer experience in a sales environment looking to develop their career in technical sales. Knowledge and Experience GCSE Maths and English (or equivalent) None mandatory but relevant knowledge and experience must be demonstrated or possibly ONC/HNC in Electrical engineering (or other electrical engineering qualification) Good working knowledge of Microsoft Office and data entry systems Full clean driving licence Experience in similar sales /customer service environment. Experience with an electrical engineering role, or a background in electrical distribution would be an advantage. Post codes used are for advertising purposes only. To register your interest contact us with an up to date CV and we will be pleased to call you for a confidential discussion. To view more of our positions click on the Rise logo at the top of this page or visit our website directly. We work across a range of business to business/B2B market sectors including Renewable Energy, Electrical, Control & Automation, Electronic, Renewable Energy, Pneumatics, Hydraulics, Fluid Power, Instrumentation, Engineering services companies, Industrial Consumables, Industrial Components, Capital Equipment, Material Handling, Scientific Equipment, Petrochemical and Utilities. Rise Executive Search & Recruitment Ltd are currently working on a wide range of business to business/B2B sales positions, account management, business development and sales management roles including: Internal Sales Engineer, Technical Support, Product Specialist, Sales Manager, UK Sales Manager, National Sales Manager, Country Manager, Regional Sales Manager, Area Sales Manager, Sales Executive, Senior Sales Executive, National Account Manager, Business Development Manager, Key Account Manager, Account Executive, National Account Executive, Sales Specialist, Global Account Manager, Sales Representative, Territory Sales, Field Sales, Client Relationship Manager, Sales Engineer, Sales Consultant, Technical Sales, Senior Sales Engineer, Export Sales, International Sales, European Sales, Branch Manager, Sales Director, Trainee Sales, Graduate Sales, Telesales, Internal Sales, Office Sales.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Capability Owners are strategic owners for a defined segment of the playout supply chain. They own that segment end to end: identifying opportunities to evolve it, writing clear functional specifications and user stories, making the business case that quantifies financial impact, embedding with Content & Broadcast Platforms (CBP) squads during solution development, coordinating operational testing with Operations Analysts, governing handover of tech deliverables at the operational acceptance check and then owning in-life performance once live. In their domain - for example Input and Readiness, On-air Management or Monitoring and Resilience - Capability Owners make operations simpler, safer and more reliable by keeping standards clear, fallbacks easy to use and performance signals visible and acted on. They are accountable for surfacing and shaping automation and AI opportunities in their segment and for proposing small, safe trials that prove value and operational integrity before scale. They partner closely with Playout Operations to plan the rollout of new features and functionality, also coordinating with Origination Experience & Insight and Workforce Management so learning drives improvement and training and sign-off land on time. They keep documentation and reference material current and usable so designs hold up at real-time operational speed and outcomes are sustained once live. What you'll do: Key Responsibilities Own the strategy and roadmap for your domain with quantified benefits, risks and cost to deliver Identify opportunities to simplify, automate or apply AI in your segment; prepare business cases with financial impact, risk and success measures Write functional specifications and user stories with clear acceptance criteria; align stories with business case benefits Embed within CBP squads during discovery, design and build; act as the operational voice so solutions are operable in real-time operations Plan and coordinate non-live validation and operational smoke tests with Operations Analysts; capture outcomes and raise defects with reproducible steps Provide evidence into the operational acceptance check before go-live: people signed-off, SOPs/fallbacks updated and rehearsed, monitoring/alerts meaningful, ownership for support/escalation/rollback clear Govern handover of tech deliverables and confirm service-introduction checklists are complete before adoption Own in-life performance for your domain; define a small KPI set and dashboard; monitor signals, diagnose issues and drive fixes and simplifications Keep standards, procedures and fallbacks current and easy to follow; remove steps and tools that no longer add value Partner with Playout Operations to plan adoption windows and gather operator feedback; improve designs quickly Partner with Origination Experience & Insight to act on RCA findings and scorecard trends; turn learning into prevention and standards Partner with Workforce Management so training, sign-off and cover are in place ahead of adoption windows Report progress, risks and decisions in plain English; keep stakeholders aligned and choices traceable Ways of Working Lead through expertise and influence; make decisions with evidence and explain them clearly Use plain English; write standards and change notes people can use on shift Listen to operators and CBP partners; close the loop on feedback and show what changed Prefer small, safe steps over big-bang changes; learn, adjust and move forward What you'll bring: Essential experience Deep practitioner experience of linear broadcasting and playout operations or closely related media engineering, with excellent understanding of playout systems, workflows and failure modes A track record of owning a workflow segment end to end: opportunity identification and business casing - functional specification/user stories - embedded with engineering squads (e.g. CBP) during build - non-live validation/smoke tests - operational acceptance check governance - in-life performance ownership Evidence of quantifying financial impact (cost-to-serve, efficiency, error reduction or revenue protection) and maintaining a simple benefits register with clear progress reporting against targets Backlog and acceptance discipline: defining business rules, functional requirements and testable acceptance criteria aligned to operational goals and SLAs/OLAs Change and adoption governance in live environments: service-introduction checklists, readiness evidence and coordinated adoption windows Data and insight literacy: sets a small KPI set and a simple dashboard for the domain; uses signals to prioritise fixes and improvements Senior stakeholder influence: experience shaping priorities and trade-offs with Director-level stakeholders; building consensus across Operations, engineering and adjacent functions while safeguarding operations Cross-functional coordination: demonstrable experience of successfully sequencing and coordinating the workload of multi-skilled teams and vendors (without line authority), keeping dependencies and risks visible from discovery through adoption Desirable Experience contributing to managed-service propositions or multi-territory workflow design Agile literacy and experience using showcases/demos to validate solutions with operators The rewards: There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. For this role we offer the hybrid working approach with 3 days a week onsite in Osterley campus. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
May 04, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Capability Owners are strategic owners for a defined segment of the playout supply chain. They own that segment end to end: identifying opportunities to evolve it, writing clear functional specifications and user stories, making the business case that quantifies financial impact, embedding with Content & Broadcast Platforms (CBP) squads during solution development, coordinating operational testing with Operations Analysts, governing handover of tech deliverables at the operational acceptance check and then owning in-life performance once live. In their domain - for example Input and Readiness, On-air Management or Monitoring and Resilience - Capability Owners make operations simpler, safer and more reliable by keeping standards clear, fallbacks easy to use and performance signals visible and acted on. They are accountable for surfacing and shaping automation and AI opportunities in their segment and for proposing small, safe trials that prove value and operational integrity before scale. They partner closely with Playout Operations to plan the rollout of new features and functionality, also coordinating with Origination Experience & Insight and Workforce Management so learning drives improvement and training and sign-off land on time. They keep documentation and reference material current and usable so designs hold up at real-time operational speed and outcomes are sustained once live. What you'll do: Key Responsibilities Own the strategy and roadmap for your domain with quantified benefits, risks and cost to deliver Identify opportunities to simplify, automate or apply AI in your segment; prepare business cases with financial impact, risk and success measures Write functional specifications and user stories with clear acceptance criteria; align stories with business case benefits Embed within CBP squads during discovery, design and build; act as the operational voice so solutions are operable in real-time operations Plan and coordinate non-live validation and operational smoke tests with Operations Analysts; capture outcomes and raise defects with reproducible steps Provide evidence into the operational acceptance check before go-live: people signed-off, SOPs/fallbacks updated and rehearsed, monitoring/alerts meaningful, ownership for support/escalation/rollback clear Govern handover of tech deliverables and confirm service-introduction checklists are complete before adoption Own in-life performance for your domain; define a small KPI set and dashboard; monitor signals, diagnose issues and drive fixes and simplifications Keep standards, procedures and fallbacks current and easy to follow; remove steps and tools that no longer add value Partner with Playout Operations to plan adoption windows and gather operator feedback; improve designs quickly Partner with Origination Experience & Insight to act on RCA findings and scorecard trends; turn learning into prevention and standards Partner with Workforce Management so training, sign-off and cover are in place ahead of adoption windows Report progress, risks and decisions in plain English; keep stakeholders aligned and choices traceable Ways of Working Lead through expertise and influence; make decisions with evidence and explain them clearly Use plain English; write standards and change notes people can use on shift Listen to operators and CBP partners; close the loop on feedback and show what changed Prefer small, safe steps over big-bang changes; learn, adjust and move forward What you'll bring: Essential experience Deep practitioner experience of linear broadcasting and playout operations or closely related media engineering, with excellent understanding of playout systems, workflows and failure modes A track record of owning a workflow segment end to end: opportunity identification and business casing - functional specification/user stories - embedded with engineering squads (e.g. CBP) during build - non-live validation/smoke tests - operational acceptance check governance - in-life performance ownership Evidence of quantifying financial impact (cost-to-serve, efficiency, error reduction or revenue protection) and maintaining a simple benefits register with clear progress reporting against targets Backlog and acceptance discipline: defining business rules, functional requirements and testable acceptance criteria aligned to operational goals and SLAs/OLAs Change and adoption governance in live environments: service-introduction checklists, readiness evidence and coordinated adoption windows Data and insight literacy: sets a small KPI set and a simple dashboard for the domain; uses signals to prioritise fixes and improvements Senior stakeholder influence: experience shaping priorities and trade-offs with Director-level stakeholders; building consensus across Operations, engineering and adjacent functions while safeguarding operations Cross-functional coordination: demonstrable experience of successfully sequencing and coordinating the workload of multi-skilled teams and vendors (without line authority), keeping dependencies and risks visible from discovery through adoption Desirable Experience contributing to managed-service propositions or multi-territory workflow design Agile literacy and experience using showcases/demos to validate solutions with operators The rewards: There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. For this role we offer the hybrid working approach with 3 days a week onsite in Osterley campus. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
American Institute of Certified Public Accountants
Job Description - Senior Manager - Global Engagement Strategy & Support (Fixed-Term Contract) (C) Senior Manager - Global Engagement Strategy & Support (Fixed-Term Contract) - (C) About the Role You will lead a member engagement team that ensures that our members, students and customers receive an excellent experience and that the member experience is at the heart of everything that we do. You will ensure that the Global Engagement Centres in our UK, South Africa and Kuala Lumpur sites deliver value to the Association that includes improving member satisfaction and building loyalty and achieving a revenue goals. You will report to the Senior Director - Global Engagement Centre and line manage 6 direct reports. You will use a hybrid in office / remote work schedule. This role is a fixed-term contract for 12-18 months. You Will Contribute to the Global Member Engagement strategy Improve our member and student satisfaction and engagement, creating value for the Association. Create a culture of continuous improvement, analysing and review all performance information to identify trends, training needs and issues Identify and act upon opportunities creating 'compelling stories' to maximise revenue performance and improve the member experience Advocate for the team to change processes or workflows that hinder member satisfaction or increases members' efforts to work with us. Review the satisfaction performance scores and ensure the survey continues to capture the relevant service experience from customers. Manage the workforce capacity plan to provide a hiring process that supports talent acquisition, following the needs of department and targeted attrition Set clear direction for all staff through Goals, reviewing performance, and recommending suitable development opportunities Implement the agreed coaching programme and provide mentoring Ensure the UK GEC has a comprehensive business continuity plan in place. Develop relationships with other teams to ensure the Association improves the experience that we offer our members. Develop a highly engaged culture that delivers through role modelling behaviours, and inspiring and developing the teams to meet targets. Employee engagement - motivate teams to produce a motivated engagement to our members You Have Background leading operational teams delivering on inbound and outbound Goals across multiple global call-centre sites Experience working within Salesforce CRM and telephone platforms driving system and process improvements. Prior experience driving transformation and automation of back office processes How We Support You We provide flexibility to help you achieve a good work-life balance. You'll be part of a global, diverse team who foster an environment of inclusion and belonging where you are valued for who you are and where you come from. We offer benefit options in and out of the workplace, including healthcare, pension plan, annual leave, parental leave, an employee assistance program. We care about our employees' welfare and focus our benefits package on the benefits which support your wellbeing. We also recognise that everyone has different priorities, so in addition to our core benefits to support your health we offer flexible options for you to choose benefits that are right for you, your family and your lifestyle. We believe in non-stop learning and are committed to investing in learning opportunities that help you reach your full potential and support your continued developlement About Us At The Association, a Great Place to Work-Certified company, we are transforming the accounting and finance profession. We are future-focused, empowering the world's most accomplished accountants to stay relevant, meet today's demands, and prepare for tomorrow's challenges through quality education, resources, and training. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
May 04, 2026
Full time
Job Description - Senior Manager - Global Engagement Strategy & Support (Fixed-Term Contract) (C) Senior Manager - Global Engagement Strategy & Support (Fixed-Term Contract) - (C) About the Role You will lead a member engagement team that ensures that our members, students and customers receive an excellent experience and that the member experience is at the heart of everything that we do. You will ensure that the Global Engagement Centres in our UK, South Africa and Kuala Lumpur sites deliver value to the Association that includes improving member satisfaction and building loyalty and achieving a revenue goals. You will report to the Senior Director - Global Engagement Centre and line manage 6 direct reports. You will use a hybrid in office / remote work schedule. This role is a fixed-term contract for 12-18 months. You Will Contribute to the Global Member Engagement strategy Improve our member and student satisfaction and engagement, creating value for the Association. Create a culture of continuous improvement, analysing and review all performance information to identify trends, training needs and issues Identify and act upon opportunities creating 'compelling stories' to maximise revenue performance and improve the member experience Advocate for the team to change processes or workflows that hinder member satisfaction or increases members' efforts to work with us. Review the satisfaction performance scores and ensure the survey continues to capture the relevant service experience from customers. Manage the workforce capacity plan to provide a hiring process that supports talent acquisition, following the needs of department and targeted attrition Set clear direction for all staff through Goals, reviewing performance, and recommending suitable development opportunities Implement the agreed coaching programme and provide mentoring Ensure the UK GEC has a comprehensive business continuity plan in place. Develop relationships with other teams to ensure the Association improves the experience that we offer our members. Develop a highly engaged culture that delivers through role modelling behaviours, and inspiring and developing the teams to meet targets. Employee engagement - motivate teams to produce a motivated engagement to our members You Have Background leading operational teams delivering on inbound and outbound Goals across multiple global call-centre sites Experience working within Salesforce CRM and telephone platforms driving system and process improvements. Prior experience driving transformation and automation of back office processes How We Support You We provide flexibility to help you achieve a good work-life balance. You'll be part of a global, diverse team who foster an environment of inclusion and belonging where you are valued for who you are and where you come from. We offer benefit options in and out of the workplace, including healthcare, pension plan, annual leave, parental leave, an employee assistance program. We care about our employees' welfare and focus our benefits package on the benefits which support your wellbeing. We also recognise that everyone has different priorities, so in addition to our core benefits to support your health we offer flexible options for you to choose benefits that are right for you, your family and your lifestyle. We believe in non-stop learning and are committed to investing in learning opportunities that help you reach your full potential and support your continued developlement About Us At The Association, a Great Place to Work-Certified company, we are transforming the accounting and finance profession. We are future-focused, empowering the world's most accomplished accountants to stay relevant, meet today's demands, and prepare for tomorrow's challenges through quality education, resources, and training. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
hackajob is collaborating with British Airways to connect them with exceptional professionals for this role. A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways, the sky is never the limit. The role Group Head of Operations & Networks Delivery Intelligence As Group Head of Operations & Networks Delivery Intelligence, you will lead the delivery of advanced operational and network intelligence capabilities across British Airways' Operations and Networks & Alliances directorates. This is a senior, delivery focused role with significant hands on accountability. You will be responsible for ensuring the right tools, technology, data platforms and processes are in place to optimise decision making, improve operational performance and enable large scale digital and analytical transformation. You will lead large, multi disciplinary delivery teams and work directly with senior stakeholders to turn strategy into production ready software, AI driven optimisation and measurable operational outcomes. What you'll do Lead and develop high performing delivery teams providing tools, technology and processes that optimise performance across Operations and Networks Own the product strategy, delivery and solution architecture for core systems upgrades and replacements across multiple directorates Drive step change improvements in operational performance, productivity, cost efficiency and customer outcomes through better decision making Deliver production ready AI, optimisation software and data platforms supporting long term planning through to day of operations disruption Design and deliver next generation data platforms and products, creating a single source of truth and consistent optimisation logic Make explicit trade offs across competing KPIs and influence outcomes across multiple operational teams Drive continuous improvement through automation, digitalisation and modern delivery practices Lead culture and mindset change to embed integrated operations and analytics driven decision making Work hands on with senior leaders, product teams and technical specialists to ensure delivery is on time, on budget and aligned to strategy What you'll bring to British Airways Strong hands on experience leading digital, data and analytics driven transformation in complex operational environments Practical understanding of how advanced analytics, optimisation and AI models are built, deployed and operated in production Proven ability to work closely with product, engineering and data teams on real delivery challenges Exceptional influencing and relationship building capability at senior leadership level Strong delivery focus with the ability to balance short term performance with long term strategic outcomes Calm, measured leadership style with the resilience to manage complexity and competing priorities Ability to translate complex analytical and technical concepts into clear, actionable decisions Your experience Strong knowledge of airline operations and the drivers of operational and network performance Experience optimising performance across multiple airline operational departments Direct experience building and delivering production ready software for airline decision making Strong working knowledge of airline technology and operational systems Experience leading large product and delivery teams in an agile environment Proven ability to manage complex portfolios with multiple initiatives running in parallel Track record of driving process improvement and large scale change What we offer We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
May 04, 2026
Full time
hackajob is collaborating with British Airways to connect them with exceptional professionals for this role. A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways, the sky is never the limit. The role Group Head of Operations & Networks Delivery Intelligence As Group Head of Operations & Networks Delivery Intelligence, you will lead the delivery of advanced operational and network intelligence capabilities across British Airways' Operations and Networks & Alliances directorates. This is a senior, delivery focused role with significant hands on accountability. You will be responsible for ensuring the right tools, technology, data platforms and processes are in place to optimise decision making, improve operational performance and enable large scale digital and analytical transformation. You will lead large, multi disciplinary delivery teams and work directly with senior stakeholders to turn strategy into production ready software, AI driven optimisation and measurable operational outcomes. What you'll do Lead and develop high performing delivery teams providing tools, technology and processes that optimise performance across Operations and Networks Own the product strategy, delivery and solution architecture for core systems upgrades and replacements across multiple directorates Drive step change improvements in operational performance, productivity, cost efficiency and customer outcomes through better decision making Deliver production ready AI, optimisation software and data platforms supporting long term planning through to day of operations disruption Design and deliver next generation data platforms and products, creating a single source of truth and consistent optimisation logic Make explicit trade offs across competing KPIs and influence outcomes across multiple operational teams Drive continuous improvement through automation, digitalisation and modern delivery practices Lead culture and mindset change to embed integrated operations and analytics driven decision making Work hands on with senior leaders, product teams and technical specialists to ensure delivery is on time, on budget and aligned to strategy What you'll bring to British Airways Strong hands on experience leading digital, data and analytics driven transformation in complex operational environments Practical understanding of how advanced analytics, optimisation and AI models are built, deployed and operated in production Proven ability to work closely with product, engineering and data teams on real delivery challenges Exceptional influencing and relationship building capability at senior leadership level Strong delivery focus with the ability to balance short term performance with long term strategic outcomes Calm, measured leadership style with the resilience to manage complexity and competing priorities Ability to translate complex analytical and technical concepts into clear, actionable decisions Your experience Strong knowledge of airline operations and the drivers of operational and network performance Experience optimising performance across multiple airline operational departments Direct experience building and delivering production ready software for airline decision making Strong working knowledge of airline technology and operational systems Experience leading large product and delivery teams in an agile environment Proven ability to manage complex portfolios with multiple initiatives running in parallel Track record of driving process improvement and large scale change What we offer We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
Computacenter AG & Co. oHG
Birmingham, Staffordshire
Modern Workplace Consultant Location: UK - Birmingham, UK - Edinburgh, UK - Manchester, UK - Nottingham, UK - Sheffield Job-ID: 217262 Contract type: Standard Business Unit: IT Consulting What you'll do As a Consultant within our Workplace Practice, you'll play a key role in designing, implementing, and supporting large-scale Unified Endpoint Management (UEM) and End User Compute (EUC) solutions across Microsoft, Apple, and Android ecosystems. Deliver complex endpoint management solutions (design, implementation, enrolment, policy configuration, application deployment) Support customer engagements at a senior level, identifying risks and ensuring robust, secure solutions Work with industry-leading platforms like Microsoft Intune, JAMF, Workspace One, and Microsoft Endpoint Configuration Manager (MECM) Collaborate with application owners to streamline deployment processes and maintain version control Engage in individual consultancy projects, using Agile and Prince2 methodologies to deliver quality outcomes Stay ahead of the curve-maintain technical certifications and stay informed of evolving market trends, tools, and security standards Build trusted relationships with customers and key internal stakeholders What you'll need Proven experience with Mobile Device Management (Microsoft Intune, JAMF, Workspace One) Deep understanding of Windows 11, macOS, and mobile device configurations Proficiency in client management tools like MECM and image creation (Autopilot, task sequences) Endpoint security experience, especially Microsoft Defender for Endpoint Scripting skills (e.g., PowerShell) for automation and customisation Strong communication, stakeholder management, and problem-solving skills Security Clearable Nice-to-have skills Experience with Intune Suite and Workspace One design Familiarity with other MDM tools like SOTI, Samsung Knox, or Good Knowledge of Microsoft Active Directory and Entra ID As an equal opportunities employer, we're committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we're looking for. We are a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability.
May 04, 2026
Full time
Modern Workplace Consultant Location: UK - Birmingham, UK - Edinburgh, UK - Manchester, UK - Nottingham, UK - Sheffield Job-ID: 217262 Contract type: Standard Business Unit: IT Consulting What you'll do As a Consultant within our Workplace Practice, you'll play a key role in designing, implementing, and supporting large-scale Unified Endpoint Management (UEM) and End User Compute (EUC) solutions across Microsoft, Apple, and Android ecosystems. Deliver complex endpoint management solutions (design, implementation, enrolment, policy configuration, application deployment) Support customer engagements at a senior level, identifying risks and ensuring robust, secure solutions Work with industry-leading platforms like Microsoft Intune, JAMF, Workspace One, and Microsoft Endpoint Configuration Manager (MECM) Collaborate with application owners to streamline deployment processes and maintain version control Engage in individual consultancy projects, using Agile and Prince2 methodologies to deliver quality outcomes Stay ahead of the curve-maintain technical certifications and stay informed of evolving market trends, tools, and security standards Build trusted relationships with customers and key internal stakeholders What you'll need Proven experience with Mobile Device Management (Microsoft Intune, JAMF, Workspace One) Deep understanding of Windows 11, macOS, and mobile device configurations Proficiency in client management tools like MECM and image creation (Autopilot, task sequences) Endpoint security experience, especially Microsoft Defender for Endpoint Scripting skills (e.g., PowerShell) for automation and customisation Strong communication, stakeholder management, and problem-solving skills Security Clearable Nice-to-have skills Experience with Intune Suite and Workspace One design Familiarity with other MDM tools like SOTI, Samsung Knox, or Good Knowledge of Microsoft Active Directory and Entra ID As an equal opportunities employer, we're committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we're looking for. We are a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability.
IT Support Engineer, 2, 3 line, Security, infrastructure Our client, a leading marketing organization, is looking to hire an experienced Infrastructure Engineer to maintain and secure core identity and Windows platform services. This will include full ownership of Active Directory account administration, Privileged Access Management and Windows platform testing. Engagement via Umbrella Company Only; all taxes & NI deducted at source. General responsibilities: Lead replacement of shared accounts with secure alternatives such as individually-assigned privileged roles, Just-In-Time access and application/service identities. Design and implementaiton of new access models and security controls for teams currently dependent on shared credentials. Implement and operate PAM solutions including role design, approval workflows and credential vaulting. Support least-privilege principles, access reviews, MFA enforcement, and credential rotation policies. Develop & maintain policies and standards for account creation, access governance and secure credential handling. Support standardised Windows Operating System builds and security baselines (CIS/Microsoft recommendations). Troubleshoot Windows issues including GPO conflicts, login/authentication issues and performance issues. Partner with InfoSec to remediate vulnerabilities and align identity practices Skills and experience required: - Privileged access design and implementation Hands-on experience with service account design, application identities and least-privilege application access. Excellent understanding of Windows Server Windows 10/11 PowerShell automation skills Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
May 04, 2026
Contractor
IT Support Engineer, 2, 3 line, Security, infrastructure Our client, a leading marketing organization, is looking to hire an experienced Infrastructure Engineer to maintain and secure core identity and Windows platform services. This will include full ownership of Active Directory account administration, Privileged Access Management and Windows platform testing. Engagement via Umbrella Company Only; all taxes & NI deducted at source. General responsibilities: Lead replacement of shared accounts with secure alternatives such as individually-assigned privileged roles, Just-In-Time access and application/service identities. Design and implementaiton of new access models and security controls for teams currently dependent on shared credentials. Implement and operate PAM solutions including role design, approval workflows and credential vaulting. Support least-privilege principles, access reviews, MFA enforcement, and credential rotation policies. Develop & maintain policies and standards for account creation, access governance and secure credential handling. Support standardised Windows Operating System builds and security baselines (CIS/Microsoft recommendations). Troubleshoot Windows issues including GPO conflicts, login/authentication issues and performance issues. Partner with InfoSec to remediate vulnerabilities and align identity practices Skills and experience required: - Privileged access design and implementation Hands-on experience with service account design, application identities and least-privilege application access. Excellent understanding of Windows Server Windows 10/11 PowerShell automation skills Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Overview Are you ready to own the look & feel of live news in an automated gallery? Can you pivot from a perfectly coded running order to breaking news without missing a beat? Are you confident driving production automation systems such as Viz Mosart, Ross OverDrive or Grass Valley Ignitewhile leading the gallery to flawless on-air output? We currently have an exciting opportunity for an Automation Director to join a successful Live 24/7 News Broadcaster based in London. Read on to find out more
May 04, 2026
Full time
Overview Are you ready to own the look & feel of live news in an automated gallery? Can you pivot from a perfectly coded running order to breaking news without missing a beat? Are you confident driving production automation systems such as Viz Mosart, Ross OverDrive or Grass Valley Ignitewhile leading the gallery to flawless on-air output? We currently have an exciting opportunity for an Automation Director to join a successful Live 24/7 News Broadcaster based in London. Read on to find out more
Senior Media Specialist, Global Media Strategy & Insight Introduction to the team We create and deliver tailored marketing strategies for Expedia Group's brands, focusing on establishing strong connections and cohesive experiences for travelers and partners. We leverage our functional expertise and creative excellence to build trust and loyalty for our brands through innovative marketing approaches and technology. Our team delivers travel inspiration through boundary-pushing media solutions and purposeful sponsorships. By blending strategic innovation with advanced technology, we create seamless, high-impact journeys that captivate travelers and elevate our brands. We measure success through the sustained growth we deliver for Expedia Group via our trusted worldwide collaborators. Make an impact EG Media & Sponsorships is seeking a visionary Senior Media Specialist, Global Media Strategy & Insight to lead the global media approach, best practice, insight, optimisation, and effectiveness, to maximise the effectiveness of brand advertising for one of Expedia Group's core brands. You will develop and embed evidence-based media strategy across markets and channels - defining global media planning principles, leading a test-and-learn agenda and driving continuous optimisation of media investment. You will collaborate closely with Media Business Directors, Brand Organisations, Market Managers, Channel Leads and external partners to maximise EG's brand advertising. This person will also champion automation and AI to streamline the planning process. In this role, you will: Brand Media Strategy Leadership & Stakeholder Engagement Act as the primary global media strategy lead for partnering with Media Business Directors to shape strategic planning and execution. Media Optimisation Develop and maintain the global media planning principles and media best practice. Guide the allocation and optimisation of DG media budgets across channels and markets. Lead the quarterly Insights & Optimisation Forums, ensuring learnings are shared and embedded in planning. Coach and advise Media Planning team members to analyse global media and sponsorship learnings, acting upon insight to drive continuous improvement. Operations, Automation & Agility Streamline media planning processes through centralisation, automation, and collaboration. Champion AI-driven solutions to reduce resource requirements and enhance strategic focus. Ensure the end-to-end media strategy and planning process is efficient, scalable, and delivers measurable business outcomes. Learning Agenda & Partner Research Own and maintain the EG Media Learning Agenda, sourcing and prioritising business questions, hypotheses, and insights. Collaborate with academic research institutes, external consultants, media vendors and industry partners to advance our understanding of how advertising works. Consolidate and socialise insights across the organisation, building a robust knowledge base for media channel mix and partnerships. Experience & qualifications: Proven expertise in strategic media planning, optimisation, and effectiveness, either in-house or agency-side. Deep understanding of evidence-based media strategy and comfortable with marketing analytics methods (e.g. MMM, incrementality testing etc.) Curious thinker and problem-solver who enjoys innovating to drive growth. Strong consultative and stakeholder management skills, with the ability to advise and influence at all levels. Demonstrated success in driving operational efficiency through automation and a curiosity for AI's future role in media planning processes. Excellent communication, analytical, and problem-solving abilities. Interdependencies Media Business Directors Brand VPs and IM&C Agency partners Marketing Analytics, Media Data, Traveler Research & Insights Media Planning, Media Investment The total cash range for this position in West Hollywood is $94,000.00 to $131,500.00. Employees in this role have the potential to increase their pay up to $150,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Seattle is $94,000.00 to $131,500.00. Employees in this role have the potential to increase their pay up to $150,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future. Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee's passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
May 04, 2026
Full time
Senior Media Specialist, Global Media Strategy & Insight Introduction to the team We create and deliver tailored marketing strategies for Expedia Group's brands, focusing on establishing strong connections and cohesive experiences for travelers and partners. We leverage our functional expertise and creative excellence to build trust and loyalty for our brands through innovative marketing approaches and technology. Our team delivers travel inspiration through boundary-pushing media solutions and purposeful sponsorships. By blending strategic innovation with advanced technology, we create seamless, high-impact journeys that captivate travelers and elevate our brands. We measure success through the sustained growth we deliver for Expedia Group via our trusted worldwide collaborators. Make an impact EG Media & Sponsorships is seeking a visionary Senior Media Specialist, Global Media Strategy & Insight to lead the global media approach, best practice, insight, optimisation, and effectiveness, to maximise the effectiveness of brand advertising for one of Expedia Group's core brands. You will develop and embed evidence-based media strategy across markets and channels - defining global media planning principles, leading a test-and-learn agenda and driving continuous optimisation of media investment. You will collaborate closely with Media Business Directors, Brand Organisations, Market Managers, Channel Leads and external partners to maximise EG's brand advertising. This person will also champion automation and AI to streamline the planning process. In this role, you will: Brand Media Strategy Leadership & Stakeholder Engagement Act as the primary global media strategy lead for partnering with Media Business Directors to shape strategic planning and execution. Media Optimisation Develop and maintain the global media planning principles and media best practice. Guide the allocation and optimisation of DG media budgets across channels and markets. Lead the quarterly Insights & Optimisation Forums, ensuring learnings are shared and embedded in planning. Coach and advise Media Planning team members to analyse global media and sponsorship learnings, acting upon insight to drive continuous improvement. Operations, Automation & Agility Streamline media planning processes through centralisation, automation, and collaboration. Champion AI-driven solutions to reduce resource requirements and enhance strategic focus. Ensure the end-to-end media strategy and planning process is efficient, scalable, and delivers measurable business outcomes. Learning Agenda & Partner Research Own and maintain the EG Media Learning Agenda, sourcing and prioritising business questions, hypotheses, and insights. Collaborate with academic research institutes, external consultants, media vendors and industry partners to advance our understanding of how advertising works. Consolidate and socialise insights across the organisation, building a robust knowledge base for media channel mix and partnerships. Experience & qualifications: Proven expertise in strategic media planning, optimisation, and effectiveness, either in-house or agency-side. Deep understanding of evidence-based media strategy and comfortable with marketing analytics methods (e.g. MMM, incrementality testing etc.) Curious thinker and problem-solver who enjoys innovating to drive growth. Strong consultative and stakeholder management skills, with the ability to advise and influence at all levels. Demonstrated success in driving operational efficiency through automation and a curiosity for AI's future role in media planning processes. Excellent communication, analytical, and problem-solving abilities. Interdependencies Media Business Directors Brand VPs and IM&C Agency partners Marketing Analytics, Media Data, Traveler Research & Insights Media Planning, Media Investment The total cash range for this position in West Hollywood is $94,000.00 to $131,500.00. Employees in this role have the potential to increase their pay up to $150,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Seattle is $94,000.00 to $131,500.00. Employees in this role have the potential to increase their pay up to $150,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future. Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee's passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
About the opportunity We are looking for a Director of Product Management to lead our Optimization teams, managing a suite of products and services spanning analytics, personalization, and experimentation. This is a hands on product leadership role for someone who is equally strong in strategy, product craft, and team leadership. You will lead a lean team of product managers while staying directly involved in the most important product questions and decisions across the area. In close partnership with Engineering and Design leadership, you will shape the vision, strategy, and execution for a product surface that helps customers understand performance, deliver more relevant experiences, and continuously improve outcomes. This is your opportunity to play a key role in shaping how digital teams measure and grow the impact of their content in a fast evolving, AI driven market. What to expect Lead, mentor, and grow a team of product managers; provide regular feedback, support career development, and help the team excel in product discovery & delivery. Own the product direction for the Optimization area across analytics, personalization, experimentation, and platform capabilities. Integrate AI and extensible platform capabilities into the product strategy to unlock automation, insight generation, and content performance optimization at scale. Lead cross functional teams, driving product vision, and executing product roadmaps in a fast paced, agile environment. Work closely with Engineering and Design leadership to define strategy, align priorities, and drive execution across a broad and technically complex product surface. Manage and collaborate with stakeholders in Marketing, Customer Success, and Sales to ensure alignment across the full customer journey for our personas. Conduct market research and collaborate with customers to capture requirements, gather feedback, and continuously refine the product vision. Champion best practices in product management, including agile methodologies, data driven decision making, and experimentation. Drive clarity across multiple workstreams, balancing short term delivery needs with longer term strategic bets. Help define scope and success criteria for initiatives, and support Product Managers in identifying key trade offs and driving high impact decisions within cross functional teams. Contribute to a PM culture that shares user insights, learnings, and research findings early, often, and well. What you need to be successful Experience as a Group Product Manager or Director leading multiple teams in a B2B SaaS context (ideally on a data focused product). Track record of setting product strategy, managing roadmaps, and delivering outcomes across platform and user facing layers. Strong hands on product leadership: you are comfortable personally driving discovery, defining strategy, making trade offs, and stepping into execution details when needed. Own the definition and execution of group level goals aligned with company priorities and long term product vision. Proven track record in building and scaling data platforms and API first products, with the ability to drive innovation and adoption. Strong product and technical judgment, with the ability to work effectively across engineering, data, design, and business stakeholders. Demonstrated ability to understand new technologies in depth and eagerness to learn about the wide range of technologies with which Contentful integrates. Meaningful people leadership experience, including coaching and developing Product Managers and helping teams improve their product craft and impact. Strong collaboration and communication skills, with comfort working across product, design, engineering, marketing, and field teams. You demonstrate grit and a willingness to dive into the details, taking a hands on approach to solving product challenges and driving execution. Background in AI/ML, CRO, analytics, personalization, or content management domains is a plus. What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Time off to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real time experimentation, powering next generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical dis ability, or length of time spent unemployed. We invite you to apply and join us! All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender identity, age, physical dis ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
May 04, 2026
Full time
About the opportunity We are looking for a Director of Product Management to lead our Optimization teams, managing a suite of products and services spanning analytics, personalization, and experimentation. This is a hands on product leadership role for someone who is equally strong in strategy, product craft, and team leadership. You will lead a lean team of product managers while staying directly involved in the most important product questions and decisions across the area. In close partnership with Engineering and Design leadership, you will shape the vision, strategy, and execution for a product surface that helps customers understand performance, deliver more relevant experiences, and continuously improve outcomes. This is your opportunity to play a key role in shaping how digital teams measure and grow the impact of their content in a fast evolving, AI driven market. What to expect Lead, mentor, and grow a team of product managers; provide regular feedback, support career development, and help the team excel in product discovery & delivery. Own the product direction for the Optimization area across analytics, personalization, experimentation, and platform capabilities. Integrate AI and extensible platform capabilities into the product strategy to unlock automation, insight generation, and content performance optimization at scale. Lead cross functional teams, driving product vision, and executing product roadmaps in a fast paced, agile environment. Work closely with Engineering and Design leadership to define strategy, align priorities, and drive execution across a broad and technically complex product surface. Manage and collaborate with stakeholders in Marketing, Customer Success, and Sales to ensure alignment across the full customer journey for our personas. Conduct market research and collaborate with customers to capture requirements, gather feedback, and continuously refine the product vision. Champion best practices in product management, including agile methodologies, data driven decision making, and experimentation. Drive clarity across multiple workstreams, balancing short term delivery needs with longer term strategic bets. Help define scope and success criteria for initiatives, and support Product Managers in identifying key trade offs and driving high impact decisions within cross functional teams. Contribute to a PM culture that shares user insights, learnings, and research findings early, often, and well. What you need to be successful Experience as a Group Product Manager or Director leading multiple teams in a B2B SaaS context (ideally on a data focused product). Track record of setting product strategy, managing roadmaps, and delivering outcomes across platform and user facing layers. Strong hands on product leadership: you are comfortable personally driving discovery, defining strategy, making trade offs, and stepping into execution details when needed. Own the definition and execution of group level goals aligned with company priorities and long term product vision. Proven track record in building and scaling data platforms and API first products, with the ability to drive innovation and adoption. Strong product and technical judgment, with the ability to work effectively across engineering, data, design, and business stakeholders. Demonstrated ability to understand new technologies in depth and eagerness to learn about the wide range of technologies with which Contentful integrates. Meaningful people leadership experience, including coaching and developing Product Managers and helping teams improve their product craft and impact. Strong collaboration and communication skills, with comfort working across product, design, engineering, marketing, and field teams. You demonstrate grit and a willingness to dive into the details, taking a hands on approach to solving product challenges and driving execution. Background in AI/ML, CRO, analytics, personalization, or content management domains is a plus. What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Time off to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real time experimentation, powering next generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical dis ability, or length of time spent unemployed. We invite you to apply and join us! All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender identity, age, physical dis ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
EBSA - IDAM DevOps HO - SFIA 4/5 Rate 650 - 700 Clearance required: Security Clearance (SC) required NPPV3 eligible Nationality requirement: Single National Location: London Sector: Public Job Description: Position Senior DevOps Engineer - Kubernetes & OpenLDAP Security Clearance (SC) required NPPV3 eligible Role Summary Highly experienced DevOps engineer with deep expertise in Kubernetes platform engineering and OpenLDAP integration, operating at senior level. Responsible for designing, implementing, and leading secure, scalable containerised platforms within a regulated environment. Provides hands on technical leadership while managing a small DevOps team delivering test focused CI/CD capabilities. Core Expertise (Heavy) Kubernetes (Platform Engineering & Operations) Cluster design, provisioning, upgrade and lifecycle management RBAC, network policies, pod security standards Ingress controllers, service mesh integration Multi-environment strategy (Dev/Test/Prod) Troubleshooting complex production issues Helm/Kustomize-based deployments Performance tuning and resilience engineering OpenLDAP (Enterprise Identity Integration) Installation, configuration and hardening of OpenLDAP Schema design and directory structuring Secure authentication integration (LDAPS, certificates, RBAC mapping) Kubernetes authentication via LDAP Identity federation patterns across CI/CD tooling High availability and replication strategies Troubleshooting directory performance and sync issues Jenkins (CI/CD Architecture & Engineering) Pipeline-as-code (Groovy) Shared libraries and pipeline governance Integration with Kubernetes agents Secure credential management Test automation integration Release orchestration Strong Working Knowledge (Moderate) Docker - image optimisation, multi stage builds, secure base images Python - automation, scripting, infrastructure tooling Working Knowledge (Light) AWS - IAM, networking concepts, container services Terraform - infrastructure as code principles, module consumption Team Leadership Accountability for individual engineer performance, development and delivery Regular performance feedback and coaching Skills development and knowledge uplift within the team Delivery & Governance Point of contact for DevOps related requests Assist the tech lead with technical design authority for incoming work Oversight and governance of production releases Ensuring secure delivery aligned to SC cleared environment requirements Key Characteristics Operates independently within defined frameworks (SFIA Level 4) Provides technical leadership and direction Makes informed decisions in complex secure environments Strong stakeholder communication skills Security first mindset suitable for government / regulated environments This role requires additional vetting, which means this position may take longer than the usual onboarding process. Please do not hesitate to get in touch if you have any queries.
May 03, 2026
Full time
EBSA - IDAM DevOps HO - SFIA 4/5 Rate 650 - 700 Clearance required: Security Clearance (SC) required NPPV3 eligible Nationality requirement: Single National Location: London Sector: Public Job Description: Position Senior DevOps Engineer - Kubernetes & OpenLDAP Security Clearance (SC) required NPPV3 eligible Role Summary Highly experienced DevOps engineer with deep expertise in Kubernetes platform engineering and OpenLDAP integration, operating at senior level. Responsible for designing, implementing, and leading secure, scalable containerised platforms within a regulated environment. Provides hands on technical leadership while managing a small DevOps team delivering test focused CI/CD capabilities. Core Expertise (Heavy) Kubernetes (Platform Engineering & Operations) Cluster design, provisioning, upgrade and lifecycle management RBAC, network policies, pod security standards Ingress controllers, service mesh integration Multi-environment strategy (Dev/Test/Prod) Troubleshooting complex production issues Helm/Kustomize-based deployments Performance tuning and resilience engineering OpenLDAP (Enterprise Identity Integration) Installation, configuration and hardening of OpenLDAP Schema design and directory structuring Secure authentication integration (LDAPS, certificates, RBAC mapping) Kubernetes authentication via LDAP Identity federation patterns across CI/CD tooling High availability and replication strategies Troubleshooting directory performance and sync issues Jenkins (CI/CD Architecture & Engineering) Pipeline-as-code (Groovy) Shared libraries and pipeline governance Integration with Kubernetes agents Secure credential management Test automation integration Release orchestration Strong Working Knowledge (Moderate) Docker - image optimisation, multi stage builds, secure base images Python - automation, scripting, infrastructure tooling Working Knowledge (Light) AWS - IAM, networking concepts, container services Terraform - infrastructure as code principles, module consumption Team Leadership Accountability for individual engineer performance, development and delivery Regular performance feedback and coaching Skills development and knowledge uplift within the team Delivery & Governance Point of contact for DevOps related requests Assist the tech lead with technical design authority for incoming work Oversight and governance of production releases Ensuring secure delivery aligned to SC cleared environment requirements Key Characteristics Operates independently within defined frameworks (SFIA Level 4) Provides technical leadership and direction Makes informed decisions in complex secure environments Strong stakeholder communication skills Security first mindset suitable for government / regulated environments This role requires additional vetting, which means this position may take longer than the usual onboarding process. Please do not hesitate to get in touch if you have any queries.
Lead Digital Verification Engineer page is loaded Lead Digital Verification Engineerlocations: EDINBURGH 01time type: Full timeposted on: Posted 16 Days Agojob requisition id: R54228 At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology. Cadence is a pivotal leader in electronic design, building upon more than 30 years of computational software expertise. The company applies its underlying Intelligent System Design strategy to deliver software, hardware and IP that turn design concepts into reality.Cadence customers are the world's most innovative companies, delivering extraordinary electronic products from chips to boards to systems for the most dynamic market applications including consumer, hyperscale computing, 5G communications, automotive, aerospace industrial and health. At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology. Job Title: Lead Digital Verification Engineer Location: Edinburgh Reports to: Design Engineering Group Director Job Overview: The Cadence Silicon Systems Group (SSG) develops leading edge Intellectual Property (IP) for a variety of High-Tech Markets. As a member of the Central Engineering Team within SSG, you will be responsible for defining and supporting the adoption of cutting-edge verification tools and methodologies with a focus on AI and Machine Learning. You will have a horizontal role working with multiple projects and teams to accelerate adoption of latest verification best practices. The Lead Verification Engineer will be based in Edinburgh, Scotland as part of an experienced digital design and verification IP team. Job Responsibilities: Develop and support adoption of generative AI tools to create and update, UVM and Formal verification environments Develop methodology guidance and end to end flows to ensure AI tools used in a consistent, efficient and predictable way Develop and roll out solutions that reduce verification debug time Automate documentation checking to improve quality and consistency Build tools and processes to support verification planning Optimise UVM regressions through improved automation and machine learning Maintain and develop best practices for Functional Safety Verification, Gate Level Simulation and Low Power Verification Maintain and improve design review checklists and quality documentation Job qualifications and required skills: Degree in Electrical/Electronic Engineering, Microelectronics, or a related discipline 4+ years experience in the microelectronics/EDA industry Proficiency in System Verilog and assertions Hands-on experience with Metric Driven Verification (MDV) Strong knowledge of constrained-random verification techniques (e.g. UVM) Excellent spoken and written English Self-motivated, with strong planning, interpersonal, and communication skills Additional Skills/Preferences: Formal verification experience and related applications Proficiency with scripting languages (e.g. Python) Knowledge of AI agent development (tools, concepts, and infrastructure) Methodology development and change management experience Familiarity with front-end design tools (e.g. LINT, CDC analysis) Exposure to quality processes and standards (e.g. ISO 9001, ISO 26262) Additional Information: Cadence is committed to equal employment opportunity and employment equity throughout all levels of the organization. We strive to attract a qualified and diverse candidate pool and encourage diversity and inclusion in the workplace. Check what we can offer you: Competitive salary 25 days holiday per year Private Medical and Dental plans, Income Protection and Life Insurance Group Personal Pension Plan Cycle to work scheme and gym subsidy 5 days paid time to volunteer to give back to our communities Employee Stock Purchase Plan The opportunity to work for a Great Place to Work (C)& Fortune 100 organization Travel: <5% We're doing work that matters. Help us solve what others can't. Equal Employment Opportunity Policy: Cadence is committed to equal employment opportunity throughout all levels of the organization.We welcome your interest in the company and want to make sure our job site is accessible to all. If you experience difficulty using this site or to request a reasonable accommodation, please contact . Privacy Policy: Job Applicant If you are a job seeker creating a profile using our careers website, please see the .E-Verify Cadence participates in theE-Verify program in certain U.S. locations as required by law.Cadence plays a critical role in creating the technologies that modern life depends on. We are a global electronic design automation company, providing software, hardware, and intellectual property to design advanced semiconductor chips that enable our customers create revolutionary products and experiences. Thanks to the outstanding caliber of the Cadence team and the empowering culture that we have cultivated for over 25 years, Cadence continues to be recognized by Fortune Magazine as one of the 100 Best Companies to Work For. Our shared passion for solving the world's toughest technical challenges, our dedication to pushing the limits of the industry, and our drive to do meaningful work differentiates the people of Cadence. Cadence is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, basis of disability, or any other protected class.
May 03, 2026
Full time
Lead Digital Verification Engineer page is loaded Lead Digital Verification Engineerlocations: EDINBURGH 01time type: Full timeposted on: Posted 16 Days Agojob requisition id: R54228 At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology. Cadence is a pivotal leader in electronic design, building upon more than 30 years of computational software expertise. The company applies its underlying Intelligent System Design strategy to deliver software, hardware and IP that turn design concepts into reality.Cadence customers are the world's most innovative companies, delivering extraordinary electronic products from chips to boards to systems for the most dynamic market applications including consumer, hyperscale computing, 5G communications, automotive, aerospace industrial and health. At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology. Job Title: Lead Digital Verification Engineer Location: Edinburgh Reports to: Design Engineering Group Director Job Overview: The Cadence Silicon Systems Group (SSG) develops leading edge Intellectual Property (IP) for a variety of High-Tech Markets. As a member of the Central Engineering Team within SSG, you will be responsible for defining and supporting the adoption of cutting-edge verification tools and methodologies with a focus on AI and Machine Learning. You will have a horizontal role working with multiple projects and teams to accelerate adoption of latest verification best practices. The Lead Verification Engineer will be based in Edinburgh, Scotland as part of an experienced digital design and verification IP team. Job Responsibilities: Develop and support adoption of generative AI tools to create and update, UVM and Formal verification environments Develop methodology guidance and end to end flows to ensure AI tools used in a consistent, efficient and predictable way Develop and roll out solutions that reduce verification debug time Automate documentation checking to improve quality and consistency Build tools and processes to support verification planning Optimise UVM regressions through improved automation and machine learning Maintain and develop best practices for Functional Safety Verification, Gate Level Simulation and Low Power Verification Maintain and improve design review checklists and quality documentation Job qualifications and required skills: Degree in Electrical/Electronic Engineering, Microelectronics, or a related discipline 4+ years experience in the microelectronics/EDA industry Proficiency in System Verilog and assertions Hands-on experience with Metric Driven Verification (MDV) Strong knowledge of constrained-random verification techniques (e.g. UVM) Excellent spoken and written English Self-motivated, with strong planning, interpersonal, and communication skills Additional Skills/Preferences: Formal verification experience and related applications Proficiency with scripting languages (e.g. Python) Knowledge of AI agent development (tools, concepts, and infrastructure) Methodology development and change management experience Familiarity with front-end design tools (e.g. LINT, CDC analysis) Exposure to quality processes and standards (e.g. ISO 9001, ISO 26262) Additional Information: Cadence is committed to equal employment opportunity and employment equity throughout all levels of the organization. We strive to attract a qualified and diverse candidate pool and encourage diversity and inclusion in the workplace. Check what we can offer you: Competitive salary 25 days holiday per year Private Medical and Dental plans, Income Protection and Life Insurance Group Personal Pension Plan Cycle to work scheme and gym subsidy 5 days paid time to volunteer to give back to our communities Employee Stock Purchase Plan The opportunity to work for a Great Place to Work (C)& Fortune 100 organization Travel: <5% We're doing work that matters. Help us solve what others can't. Equal Employment Opportunity Policy: Cadence is committed to equal employment opportunity throughout all levels of the organization.We welcome your interest in the company and want to make sure our job site is accessible to all. If you experience difficulty using this site or to request a reasonable accommodation, please contact . Privacy Policy: Job Applicant If you are a job seeker creating a profile using our careers website, please see the .E-Verify Cadence participates in theE-Verify program in certain U.S. locations as required by law.Cadence plays a critical role in creating the technologies that modern life depends on. We are a global electronic design automation company, providing software, hardware, and intellectual property to design advanced semiconductor chips that enable our customers create revolutionary products and experiences. Thanks to the outstanding caliber of the Cadence team and the empowering culture that we have cultivated for over 25 years, Cadence continues to be recognized by Fortune Magazine as one of the 100 Best Companies to Work For. Our shared passion for solving the world's toughest technical challenges, our dedication to pushing the limits of the industry, and our drive to do meaningful work differentiates the people of Cadence. Cadence is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, basis of disability, or any other protected class.
Senior Director, Marketing EMEA Location: Remote, UK or Hybrid, Manchester, UK Employment Type: Full-Time Summary The Senior Director, Marketing EMEA, will provide strategic direction and leadership for all field marketing initiatives across our EMEA markets. This role will work closely with global sales and marketing teams to develop and execute targeted marketing programs aimed at driving demand and accelerating sales pipeline in various regions. The ideal candidate will possess a deep understanding of regional market nuances, a passion for crafting localized marketing strategies, and a data-driven mindset. As a key member of the EMEA leadership team, this role will shape regional go to market strategy, influence global decision making, and drive transformational growth across diverse markets. Primary Duties and Responsibilities Design and own the field marketing strategies that extend beyond events, leveraging ABM, digital, partner, and lifecycle programs to drive full funnel impact. Provide hands on leadership with direct accountability for regional pipeline, revenue impact, and close sales alignment. Act as the senior marketing leader for EMEA, representing the region in global planning, prioritization, and investment discussions. Balance global consistency with strong regional and market level nuance across diverse EMEA geographies. Understand regional nuances, customer segments, and market dynamics to tailor marketing strategies for maximum effectiveness. Advise executive leadership on regional opportunities and partner with Product Marketing on competitive landscape. Build a high performing organisation that scales with business growth. Champion innovation and thought leadership in regional marketing. Enable team with the skills needed to develop customised programs that meet the needs of the region. Foster a collaborative environment and ensure clear communication between the central marketing team and regional teams. Create a dynamic organizational structure that supports the needs of today while preparing for the scale needed as we grow Program Execution Lead or collaborate on the planning, development, and execution of integrated, localized marketing programs across multiple channels. This includes owning regional initiatives such as events, webinars, seminars, and partner activities, while also adapting and executing centrally managed programs from corporate-such as digital campaigns, account based marketing (ABM), paid media, email marketing, and social engagement-to ensure alignment with global strategy and regional business objectives. Work closely with the sales teams to ensure alignment between marketing programs and sales strategies. Raise the bar on program quality, scalability, and repeatability across the region. Cross-Functional & Executive Partnership Serve as a strategic partner to EMEA business team, Sales & RevOps, Growth Marketing teams, Product Marketing, and Partner teams. Collaborate with finance and regional sales leadership on planning, forecasting, investment decisions and quarterly business reviews. Ensure tight alignment between global marketing strategy and regional execution. Pipeline, Revenue & Performance Accountability Own EMEA marketing's investment strategy and influence global investment decisions. Be accountable for field marketing's contribution to pipeline creation, acceleration, and expansion in EMEA. Partner closely with EMEA Sales leadership on account planning, strategy, and quarterly execution. Establish clear success metrics and performance targets; use data to continuously optimize program mix and impact. Operate with a strong ROI mindset-connecting spend, activity, and outcomes. Monitor, analyze, and report on the performance of EMEA field marketing campaigns. Continuously refine strategies based on data driven insights and feedback. Establish, monitor and deliver on OKRs. Budget Management Develop and manage the budget for international field marketing activities. Ensure optimal allocation of resources across regions and campaigns. Build and maintain relationships with international vendors, partners, and event organizers. Negotiate contracts and agreements to maximize value and ROI. Required Education and Experience Bachelor's degrees in marketing or business administration, or other relevant discipline. Demonstrated senior level leadership in B2B SaaS field marketing, with ownership of demand generation, pipeline contribution, and revenue impact across EMEA. Proven experience building and scaling integrated field marketing programs (events, ABM, digital, partner, lifecycle) aligned to regional sales priorities. Direct accountability for marketing sourced and marketing influenced pipeline, including forecasting, attribution, and ROI measurement. Experience partnering closely with regional Sales leadership (RVP/VP level) on account planning, territory strategy, and quarterly execution. Demonstrated knowledge of the organization's core business process and operations. Minimum seven years of leadership experience at Senior Director Level. Ability to prioritize business issues and deliver solutions in a fast paced environment. Demonstrated experience in building marketing teams and strategies. Superior communication skills, including presenting to senior and executive level management. Represent EMEA marketing in global leadership forums, QBRs, and strategic planning cycles. Demonstrated project management experience and attention to detail. Experience managing a multi million Euro marketing budget. Proficiency in marketing technology ecosystems (e.g., Marketo, HubSpot, SFDC, ABM platforms, intent data tools). Ability to leverage data for forecasting, targeting, and program optimization. Proven ability to influence C suite stakeholders and navigate complex matrix organisations. Track record of driving market share growth and shaping regional strategy at scale. Experience implementing AI driven marketing solutions (e.g., predictive analytics, personalisation engines, conversational marketing. Proven ability to lead technology adoption and change management within marketing organisations. Preferred Education and Experience Master's degree in marketing or business administration, or other relevant discipline a plus. Experience leading enterprise or named account ABM programs in partnership with Sales. Proven use of intent data, predictive analytics, or AI driven tools to prioritize accounts and optimize regional investment. Experience operating within a matrixed, global marketing model, adapting centrally built campaigns for regional execution. Background in EMEA enterprise SaaS markets, including navigating cultural, regulatory, and go to market differences. Knowledge, Skills, and Abilities Effectively lead, inspire, motivate, and manage staff. Strong written, oral, and presentation skills. An entrepreneurial mindset and accountability. Track record of success at time management, people development, people management. Strong team player and a demonstrated leader. Strategic thinking and long term planning. Cross cultural leadership in a matrixed organization. Strong understanding of AI, automation, and data privacy regulations in EMEA markets. Ability to translate technology capabilities into business outcome. Supervisory Responsibilities This position is responsible for developing the immediate and long term staffing plans of the EMEA Marketing team. Building the business case for staffing plans and hiring and mentoring of the team. Travel Travel requirement: Regular travel is not expected for this position but may be required up to 25%. Who We Are OneStream is how today's Finance teams can go beyond just reporting on the past and Take Finance Further by steering the business to the future. It's the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit . Why Join The OneStream Team Transparency around corporate structure, salary, and benefits Core value of customer success Variety of project work (not industry specific) Strong culture and camaraderie Multiple training opportunities All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship. OneStream is an Equal Opportunity Employer.
May 03, 2026
Full time
Senior Director, Marketing EMEA Location: Remote, UK or Hybrid, Manchester, UK Employment Type: Full-Time Summary The Senior Director, Marketing EMEA, will provide strategic direction and leadership for all field marketing initiatives across our EMEA markets. This role will work closely with global sales and marketing teams to develop and execute targeted marketing programs aimed at driving demand and accelerating sales pipeline in various regions. The ideal candidate will possess a deep understanding of regional market nuances, a passion for crafting localized marketing strategies, and a data-driven mindset. As a key member of the EMEA leadership team, this role will shape regional go to market strategy, influence global decision making, and drive transformational growth across diverse markets. Primary Duties and Responsibilities Design and own the field marketing strategies that extend beyond events, leveraging ABM, digital, partner, and lifecycle programs to drive full funnel impact. Provide hands on leadership with direct accountability for regional pipeline, revenue impact, and close sales alignment. Act as the senior marketing leader for EMEA, representing the region in global planning, prioritization, and investment discussions. Balance global consistency with strong regional and market level nuance across diverse EMEA geographies. Understand regional nuances, customer segments, and market dynamics to tailor marketing strategies for maximum effectiveness. Advise executive leadership on regional opportunities and partner with Product Marketing on competitive landscape. Build a high performing organisation that scales with business growth. Champion innovation and thought leadership in regional marketing. Enable team with the skills needed to develop customised programs that meet the needs of the region. Foster a collaborative environment and ensure clear communication between the central marketing team and regional teams. Create a dynamic organizational structure that supports the needs of today while preparing for the scale needed as we grow Program Execution Lead or collaborate on the planning, development, and execution of integrated, localized marketing programs across multiple channels. This includes owning regional initiatives such as events, webinars, seminars, and partner activities, while also adapting and executing centrally managed programs from corporate-such as digital campaigns, account based marketing (ABM), paid media, email marketing, and social engagement-to ensure alignment with global strategy and regional business objectives. Work closely with the sales teams to ensure alignment between marketing programs and sales strategies. Raise the bar on program quality, scalability, and repeatability across the region. Cross-Functional & Executive Partnership Serve as a strategic partner to EMEA business team, Sales & RevOps, Growth Marketing teams, Product Marketing, and Partner teams. Collaborate with finance and regional sales leadership on planning, forecasting, investment decisions and quarterly business reviews. Ensure tight alignment between global marketing strategy and regional execution. Pipeline, Revenue & Performance Accountability Own EMEA marketing's investment strategy and influence global investment decisions. Be accountable for field marketing's contribution to pipeline creation, acceleration, and expansion in EMEA. Partner closely with EMEA Sales leadership on account planning, strategy, and quarterly execution. Establish clear success metrics and performance targets; use data to continuously optimize program mix and impact. Operate with a strong ROI mindset-connecting spend, activity, and outcomes. Monitor, analyze, and report on the performance of EMEA field marketing campaigns. Continuously refine strategies based on data driven insights and feedback. Establish, monitor and deliver on OKRs. Budget Management Develop and manage the budget for international field marketing activities. Ensure optimal allocation of resources across regions and campaigns. Build and maintain relationships with international vendors, partners, and event organizers. Negotiate contracts and agreements to maximize value and ROI. Required Education and Experience Bachelor's degrees in marketing or business administration, or other relevant discipline. Demonstrated senior level leadership in B2B SaaS field marketing, with ownership of demand generation, pipeline contribution, and revenue impact across EMEA. Proven experience building and scaling integrated field marketing programs (events, ABM, digital, partner, lifecycle) aligned to regional sales priorities. Direct accountability for marketing sourced and marketing influenced pipeline, including forecasting, attribution, and ROI measurement. Experience partnering closely with regional Sales leadership (RVP/VP level) on account planning, territory strategy, and quarterly execution. Demonstrated knowledge of the organization's core business process and operations. Minimum seven years of leadership experience at Senior Director Level. Ability to prioritize business issues and deliver solutions in a fast paced environment. Demonstrated experience in building marketing teams and strategies. Superior communication skills, including presenting to senior and executive level management. Represent EMEA marketing in global leadership forums, QBRs, and strategic planning cycles. Demonstrated project management experience and attention to detail. Experience managing a multi million Euro marketing budget. Proficiency in marketing technology ecosystems (e.g., Marketo, HubSpot, SFDC, ABM platforms, intent data tools). Ability to leverage data for forecasting, targeting, and program optimization. Proven ability to influence C suite stakeholders and navigate complex matrix organisations. Track record of driving market share growth and shaping regional strategy at scale. Experience implementing AI driven marketing solutions (e.g., predictive analytics, personalisation engines, conversational marketing. Proven ability to lead technology adoption and change management within marketing organisations. Preferred Education and Experience Master's degree in marketing or business administration, or other relevant discipline a plus. Experience leading enterprise or named account ABM programs in partnership with Sales. Proven use of intent data, predictive analytics, or AI driven tools to prioritize accounts and optimize regional investment. Experience operating within a matrixed, global marketing model, adapting centrally built campaigns for regional execution. Background in EMEA enterprise SaaS markets, including navigating cultural, regulatory, and go to market differences. Knowledge, Skills, and Abilities Effectively lead, inspire, motivate, and manage staff. Strong written, oral, and presentation skills. An entrepreneurial mindset and accountability. Track record of success at time management, people development, people management. Strong team player and a demonstrated leader. Strategic thinking and long term planning. Cross cultural leadership in a matrixed organization. Strong understanding of AI, automation, and data privacy regulations in EMEA markets. Ability to translate technology capabilities into business outcome. Supervisory Responsibilities This position is responsible for developing the immediate and long term staffing plans of the EMEA Marketing team. Building the business case for staffing plans and hiring and mentoring of the team. Travel Travel requirement: Regular travel is not expected for this position but may be required up to 25%. Who We Are OneStream is how today's Finance teams can go beyond just reporting on the past and Take Finance Further by steering the business to the future. It's the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit . Why Join The OneStream Team Transparency around corporate structure, salary, and benefits Core value of customer success Variety of project work (not industry specific) Strong culture and camaraderie Multiple training opportunities All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship. OneStream is an Equal Opportunity Employer.
Board Intelligence is a technology and advisory firm that supercharges boards with the science of board effectiveness. We build better businesses and benefit society. Through a suite of AI-powered software tools, evaluation frameworks, and advisory services that distil twenty years of boardroom experience, we improve the efficiency of board processes and the effectiveness of boards. We work with over 80,000 leaders and 3,000 organisations across the world, with clients across the Fortune 500, FTSE 100, and OMX 30. In 2024 we received substantial backing from K1 Investment Management - the leading B2B Enterprise SaaS investors. We are at the beginning of significant growth, and we're looking for superb talent to join us on this journey. As we grow, we're fiercely protective of our culture and values. Many of us, including our founders, have families and other priorities, so we know the value of a supportive company. The team is diverse and friendly. We value fun: most days you'll find a social event or learning opportunity to get involved with, including company socials, away days, and philanthropic activities. Our Mission We unleash the potential of organisations through the science of board effectiveness, building better businesses and benefiting society. The Role The Customer Success teamis responsible forefficiently driving an exceptional experience for all our customers. We partner with our clients to ensure strong adoption and value realization across their organizations. We'relooking for a Customer Success Manager to join our thriving Customer team at Board Intelligence.You'llsit within the Digital CS team, in this role,you'llsplit your time between delivering engaging onboarding experiences for newcustomers, andmaintaining the portfolio of Scaled accounts alongside the Scaled team, through digital-first engagement strategies.In addition to delivering at scale,you'llalso partner closely with your teamand the Director of Digital CSto operationalize top quality digital journeyswith AI at the forefront, using tools such as Claude,Planhatand Pendo. This role is perfect for someone whohas a passion for AI first initiatives andexcels at delivering exceptional onboarding experiences while also building scalable customer success programs. As we continue to scale our SaaS business, this role will be instrumental in ensuring new customers get off to a strong start,maintainingexceptional retention across our Scaled segment, and proving that personalized, high-quality customer success can be delivered efficiently through smart, digital-first strategies. Main Responsibilities Onboarding (Initially50% of role): Deliver engaging onboarding experiences for new customers, across all our segments, guiding them throughinitialsetup, configuration,training,and early adoption milestones to ensure successful product launch Monitor onboarding health metrics and engagement data toidentifyat-risk customers early, providingtimelyinterventions to ensure successful implementation and early wins Working closely with the Director of Digital CS to design, iterate, andoptimise the various onboarding journeys for each of our segmentswith AI at the forefrontwithtools likePlanhatand Pendo.Identifyingopportunities to improve time-to-value, reduce friction, and increase self-service adoption through better content, automation, and in-app guidance Create andmaintainonboarding resources including email sequences, video tutorials, helpcentrecontent, and in-app guides that enable customers to successfully adopt the platform independently Scaled Portfolio Management& Digital Strategy(50% of role): Be a part of the team managing the portfolio of Scaled accounts through digital-first engagement strategies,leveragingAI,automation, data insights, and targeted campaigns tomaintaincustomer health and drive adoption Working closely with the Director of Digital CS to build and execute automatedand AI drivencustomer engagement programs including email campaigns, in-app messaging, and digital touchpoints that proactively address customer needs, drive feature adoption, and prevent churn using tools likePlanhatand Pendo. Create educational materials such as videos, guides, walk throughs, and webinars to support fully digital or 1-many customer enablement that drives adoption, awareness, and value delivery. Monitor portfolio health through data analysis,identifyingtrends, risks, and opportunities across the Scaled segment, and implementing targeted interventions where needed Act as the voice of the Scaled customer internally, sharing insights with Product, Marketing, and Go-To-Market teams to influence self-service improvements, content development, and digital experience enhancements Required Skills and Experience Customer Success Experience: Demonstrableexperience inOnboarding,CustomerSuccessor Account Management in a B2B SaaS environment, with proventrack recordmanaginga significant portfolio of accountsand achieving high retention rates (90%+ GRR). Provenexperience owning the renewal process and successfully negotiating contract renewals withsenior leaders. SaaS,AIand Technical Understanding: Strong understanding of SaaS business models andonboarding/customer success metrics includingTTV,GRR, PINCs, CSQLsandcustomer health scoring, Experience withmaximisingcustomersuccess platforms (such asPlanhat) and digital engagement tools (Pendo or similar), withabilityto quickly become a product expert. Experience utilising AI tools such as Claude & Copilot to drive more efficient processes with onboarding and daily Customer Success. Strategic and Analytical Thinking: Strong analytical skills with ability tointerpret usagedata, engagement metrics, and business outcomes to proactivelyidentifyrisks and opportunities Data-driven approach to decision making with experience developing customer success plans and tracking progress against success criteria Essential Soft Skills Exceptional relationship-building and communication skills, with ability to influence and build trust with senior executives Proactive and self-motivated with excellent time management to manage multiple accounts simultaneously Customer-centric approach with genuine passion for helping customers succeed and creating moments of surprise and delight Collaborative team player who can work cross-functionally with Sales, Product, Support, and Marketing team Nice to Have Experience inthe governance, legal tech, or board management space Background working with professional services firms, corporate legal departments, or corporate secretaries Experience in a high-growth SaaS company that has scaled rapidly or been through acquisition Here's some of what's on offer: Pension scheme Personal performance bonus 26 days holiday each calendar year Bupa health & dental cover Group life assurance EAP Cycle to work scheme We pride ourselves on our great working environment and package.
May 03, 2026
Full time
Board Intelligence is a technology and advisory firm that supercharges boards with the science of board effectiveness. We build better businesses and benefit society. Through a suite of AI-powered software tools, evaluation frameworks, and advisory services that distil twenty years of boardroom experience, we improve the efficiency of board processes and the effectiveness of boards. We work with over 80,000 leaders and 3,000 organisations across the world, with clients across the Fortune 500, FTSE 100, and OMX 30. In 2024 we received substantial backing from K1 Investment Management - the leading B2B Enterprise SaaS investors. We are at the beginning of significant growth, and we're looking for superb talent to join us on this journey. As we grow, we're fiercely protective of our culture and values. Many of us, including our founders, have families and other priorities, so we know the value of a supportive company. The team is diverse and friendly. We value fun: most days you'll find a social event or learning opportunity to get involved with, including company socials, away days, and philanthropic activities. Our Mission We unleash the potential of organisations through the science of board effectiveness, building better businesses and benefiting society. The Role The Customer Success teamis responsible forefficiently driving an exceptional experience for all our customers. We partner with our clients to ensure strong adoption and value realization across their organizations. We'relooking for a Customer Success Manager to join our thriving Customer team at Board Intelligence.You'llsit within the Digital CS team, in this role,you'llsplit your time between delivering engaging onboarding experiences for newcustomers, andmaintaining the portfolio of Scaled accounts alongside the Scaled team, through digital-first engagement strategies.In addition to delivering at scale,you'llalso partner closely with your teamand the Director of Digital CSto operationalize top quality digital journeyswith AI at the forefront, using tools such as Claude,Planhatand Pendo. This role is perfect for someone whohas a passion for AI first initiatives andexcels at delivering exceptional onboarding experiences while also building scalable customer success programs. As we continue to scale our SaaS business, this role will be instrumental in ensuring new customers get off to a strong start,maintainingexceptional retention across our Scaled segment, and proving that personalized, high-quality customer success can be delivered efficiently through smart, digital-first strategies. Main Responsibilities Onboarding (Initially50% of role): Deliver engaging onboarding experiences for new customers, across all our segments, guiding them throughinitialsetup, configuration,training,and early adoption milestones to ensure successful product launch Monitor onboarding health metrics and engagement data toidentifyat-risk customers early, providingtimelyinterventions to ensure successful implementation and early wins Working closely with the Director of Digital CS to design, iterate, andoptimise the various onboarding journeys for each of our segmentswith AI at the forefrontwithtools likePlanhatand Pendo.Identifyingopportunities to improve time-to-value, reduce friction, and increase self-service adoption through better content, automation, and in-app guidance Create andmaintainonboarding resources including email sequences, video tutorials, helpcentrecontent, and in-app guides that enable customers to successfully adopt the platform independently Scaled Portfolio Management& Digital Strategy(50% of role): Be a part of the team managing the portfolio of Scaled accounts through digital-first engagement strategies,leveragingAI,automation, data insights, and targeted campaigns tomaintaincustomer health and drive adoption Working closely with the Director of Digital CS to build and execute automatedand AI drivencustomer engagement programs including email campaigns, in-app messaging, and digital touchpoints that proactively address customer needs, drive feature adoption, and prevent churn using tools likePlanhatand Pendo. Create educational materials such as videos, guides, walk throughs, and webinars to support fully digital or 1-many customer enablement that drives adoption, awareness, and value delivery. Monitor portfolio health through data analysis,identifyingtrends, risks, and opportunities across the Scaled segment, and implementing targeted interventions where needed Act as the voice of the Scaled customer internally, sharing insights with Product, Marketing, and Go-To-Market teams to influence self-service improvements, content development, and digital experience enhancements Required Skills and Experience Customer Success Experience: Demonstrableexperience inOnboarding,CustomerSuccessor Account Management in a B2B SaaS environment, with proventrack recordmanaginga significant portfolio of accountsand achieving high retention rates (90%+ GRR). Provenexperience owning the renewal process and successfully negotiating contract renewals withsenior leaders. SaaS,AIand Technical Understanding: Strong understanding of SaaS business models andonboarding/customer success metrics includingTTV,GRR, PINCs, CSQLsandcustomer health scoring, Experience withmaximisingcustomersuccess platforms (such asPlanhat) and digital engagement tools (Pendo or similar), withabilityto quickly become a product expert. Experience utilising AI tools such as Claude & Copilot to drive more efficient processes with onboarding and daily Customer Success. Strategic and Analytical Thinking: Strong analytical skills with ability tointerpret usagedata, engagement metrics, and business outcomes to proactivelyidentifyrisks and opportunities Data-driven approach to decision making with experience developing customer success plans and tracking progress against success criteria Essential Soft Skills Exceptional relationship-building and communication skills, with ability to influence and build trust with senior executives Proactive and self-motivated with excellent time management to manage multiple accounts simultaneously Customer-centric approach with genuine passion for helping customers succeed and creating moments of surprise and delight Collaborative team player who can work cross-functionally with Sales, Product, Support, and Marketing team Nice to Have Experience inthe governance, legal tech, or board management space Background working with professional services firms, corporate legal departments, or corporate secretaries Experience in a high-growth SaaS company that has scaled rapidly or been through acquisition Here's some of what's on offer: Pension scheme Personal performance bonus 26 days holiday each calendar year Bupa health & dental cover Group life assurance EAP Cycle to work scheme We pride ourselves on our great working environment and package.
