VANRATH are assisting with the recruitment of a Operations Manager for a major company that specialises in Distribution. This company has a fantastic reputation. This is a Full-time position. Permanent position - Position of work is Derry/Londonderry (BT47). Salary Negotiable + Fantastic Benefits package + Company Vehicle Responsibilities We are seeking an Operations Manager to lead our logistics team, reporting to the Operations Director and Directors. You will be responsible for transport operations, including driver management, logistics coordination, and ensuring compliance with legal and health & safety standards. The role requires strong problem-solving skills to manage operational issues efficiently while delivering a cost-effective, customer-focused service. Key Responsibilities Oversee daily transport operations, including scheduling and driver supervision Ensure timely, efficient delivery of all operational activities Coordinate workflows across teams to meet deadlines and budgets Maintain and improve operational processes Resolve operational issues (e.g. complaints, incidents, performance) Maintain accurate records and documentation Manage rotas, holidays, compliance, tachographs, and vehicle standards Support development of company policies and procedures Monitor and manage stock levels Skills & Experience Experience in scheduling and multi-site coordination Strong organisational, communication, and administrative skills Proficient in Microsoft Office (Word, Excel, Outlook) Ability to work independently under pressure Criteria Management experience (ideally in the transport sector) Desirable HGV, ADR, or transport qualifications Category C+E licence Good geographic knowledge of Northern Ireland and planning systems For further information on this vacancy, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence.
May 01, 2026
Full time
VANRATH are assisting with the recruitment of a Operations Manager for a major company that specialises in Distribution. This company has a fantastic reputation. This is a Full-time position. Permanent position - Position of work is Derry/Londonderry (BT47). Salary Negotiable + Fantastic Benefits package + Company Vehicle Responsibilities We are seeking an Operations Manager to lead our logistics team, reporting to the Operations Director and Directors. You will be responsible for transport operations, including driver management, logistics coordination, and ensuring compliance with legal and health & safety standards. The role requires strong problem-solving skills to manage operational issues efficiently while delivering a cost-effective, customer-focused service. Key Responsibilities Oversee daily transport operations, including scheduling and driver supervision Ensure timely, efficient delivery of all operational activities Coordinate workflows across teams to meet deadlines and budgets Maintain and improve operational processes Resolve operational issues (e.g. complaints, incidents, performance) Maintain accurate records and documentation Manage rotas, holidays, compliance, tachographs, and vehicle standards Support development of company policies and procedures Monitor and manage stock levels Skills & Experience Experience in scheduling and multi-site coordination Strong organisational, communication, and administrative skills Proficient in Microsoft Office (Word, Excel, Outlook) Ability to work independently under pressure Criteria Management experience (ideally in the transport sector) Desirable HGV, ADR, or transport qualifications Category C+E licence Good geographic knowledge of Northern Ireland and planning systems For further information on this vacancy, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence.
We're Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we'll invest in you. You'll be in a supportive environment where you'll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you're building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training and mentorship, you'll have the tools and support to take the next step - and the one after that. Responsibilities From your very first day, you'll be trusted with real responsibility and exposed to all areas of our business. You'll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted. Join us, and not only we will offer you the freedom to explore your potential, but the opportunity to progress forward on your own career path. Ready to make your move?
May 01, 2026
Full time
We're Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we'll invest in you. You'll be in a supportive environment where you'll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you're building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training and mentorship, you'll have the tools and support to take the next step - and the one after that. Responsibilities From your very first day, you'll be trusted with real responsibility and exposed to all areas of our business. You'll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted. Join us, and not only we will offer you the freedom to explore your potential, but the opportunity to progress forward on your own career path. Ready to make your move?
Location: London Gateway, Essex (with regular client and site travel) Salary: up to £70,000 + car Summary: We are seeking an experienced Key Account Manager to take full ownership of a high-value, multi-million pound contract. This is a senior, customer-facing role responsible for protecting and growing a strategic partnership while ensuring contractual, operational and commercial excellence. Acting as the point of accountability, you will sit at the intersection of the customer, internal operations and senior stakeholders. You will be required to demonstrate resilience, commercial confidence and the ability to manage expectations clearly and professionally, even in high-pressure situations. Key Responsibilities Own and manage a complex, strategic customer relationship at both UK and European level. Build strong, credible relationships with senior client stakeholders. Proactively manage customer expectations through clear, structured and transparent communication. Lead regular site visits, service and business reviews Work closely with warehousing, transport and planning teams to oversee end-to-end logistics operations. Maintain oversight of both B2B and B2C flows across multiple sites. Act as the senior escalation point for complex operational or service issues. Ensure all services delivered align with contractual commitments, SLAs and agreed tariffs. Monitor and report on KPIs, identifying trends, risks and opportunities for improvement. Identify opportunities for continuous improvement, value creation and service expansion. Support pricing reviews, cost control initiatives and commercial negotiations. Analyse performance data to drive accountability and service improvement. Present clear, fact-based insights to both internal teams and the customer. Lead improvement initiatives to enhance service quality, efficiency and customer satisfaction. Support new projects, system integrations and operational changes. Contribute to the development of structured account governance and performance frameworks. Experience: Proven experience managing large, complex or high-value key accounts. Extensive knowledge of logistics and supply chain operations. Strong stakeholder management skills, including at senior and executive level. Excellent communication skills with the ability to manage challenging conversations. Highly analytical, data-driven and commercially aware. Calm, structured and solution-focused under pressure. An engineering or technical background is preferred. Processing Your Data Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry. Should you respond to this advertisement we may store your CV and contact details and will process this data for recruitment purposes only. Should we process your data, then we will always tell you that we are doing so. Please visit our website to read our Privacy Policy in full, in this Policy you will find information about our compliance with the UK General Data Protection Regulations. All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.
May 01, 2026
Full time
Location: London Gateway, Essex (with regular client and site travel) Salary: up to £70,000 + car Summary: We are seeking an experienced Key Account Manager to take full ownership of a high-value, multi-million pound contract. This is a senior, customer-facing role responsible for protecting and growing a strategic partnership while ensuring contractual, operational and commercial excellence. Acting as the point of accountability, you will sit at the intersection of the customer, internal operations and senior stakeholders. You will be required to demonstrate resilience, commercial confidence and the ability to manage expectations clearly and professionally, even in high-pressure situations. Key Responsibilities Own and manage a complex, strategic customer relationship at both UK and European level. Build strong, credible relationships with senior client stakeholders. Proactively manage customer expectations through clear, structured and transparent communication. Lead regular site visits, service and business reviews Work closely with warehousing, transport and planning teams to oversee end-to-end logistics operations. Maintain oversight of both B2B and B2C flows across multiple sites. Act as the senior escalation point for complex operational or service issues. Ensure all services delivered align with contractual commitments, SLAs and agreed tariffs. Monitor and report on KPIs, identifying trends, risks and opportunities for improvement. Identify opportunities for continuous improvement, value creation and service expansion. Support pricing reviews, cost control initiatives and commercial negotiations. Analyse performance data to drive accountability and service improvement. Present clear, fact-based insights to both internal teams and the customer. Lead improvement initiatives to enhance service quality, efficiency and customer satisfaction. Support new projects, system integrations and operational changes. Contribute to the development of structured account governance and performance frameworks. Experience: Proven experience managing large, complex or high-value key accounts. Extensive knowledge of logistics and supply chain operations. Strong stakeholder management skills, including at senior and executive level. Excellent communication skills with the ability to manage challenging conversations. Highly analytical, data-driven and commercially aware. Calm, structured and solution-focused under pressure. An engineering or technical background is preferred. Processing Your Data Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry. Should you respond to this advertisement we may store your CV and contact details and will process this data for recruitment purposes only. Should we process your data, then we will always tell you that we are doing so. Please visit our website to read our Privacy Policy in full, in this Policy you will find information about our compliance with the UK General Data Protection Regulations. All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.
We're Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we'll invest in you. You'll be in a supportive environment where you'll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you're building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training and mentorship, you'll have the tools and support to take the next step - and the one after that. Responsibilities From your very first day, you'll be trusted with real responsibility and exposed to all areas of our business. You'll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted. Join us, and not only we will offer you the freedom to explore your potential, but the opportunity to progress forward on your own career path. Ready to make your move?
May 01, 2026
Full time
We're Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we'll invest in you. You'll be in a supportive environment where you'll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you're building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training and mentorship, you'll have the tools and support to take the next step - and the one after that. Responsibilities From your very first day, you'll be trusted with real responsibility and exposed to all areas of our business. You'll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted. Join us, and not only we will offer you the freedom to explore your potential, but the opportunity to progress forward on your own career path. Ready to make your move?
Terminal Manager - Belfast page is loaded Terminal Manager - Belfastlocations: Belfast, United Kingdomtime type: Full timeposted on: Posted Todaytime left to apply: End Date: June 15, 2026 (30+ days left to apply)job requisition id: R-017669 Main Purpose: We are seeking to hire a highly qualified and experienced professional to manage our Oil Storage Terminal at Belfast. The successful candidate will lead the resources of the Terminal, implement business objectives in collaboration with senior management, and ensure the Terminal's financial results, safety, and environmental performance. The successful candidate will develop and implement strategies to improve overall Terminal performance. Key Responsibilities:Coordinate day-to-day operations of the Terminal, preparing and controlling revenue budgets while minimising operating costs and ensuring compliance with UK safety and environmental legislation.Safety Critical Responsibilities (MAH - Major Accident Hazards)Ensure that all subordinates are fully briefed on the Major Accident Prevention Policy (MAPP), including clear definitions and understanding of their roles in MAH or equivalent experience.Support the team to ensure individuals and groups achieve their potential, setting ambitious yet achievable objectives aligned with business goals.Ensure approved procedures for the safe operation of the Terminal are accessible, applied, and regularly tested.Provide continuity across shifts in implementing plans and routines.Monitor adherence to plans, making changes or recommending further investigation as necessary.Take ownership of the Management of Change Procedure for the Terminal.Monitor Process Safety performance and act to ensure deviations from good practice are accurate.Ensure staff proficiency is appropriate for assigned tasks.Control processes within defined safe operating limits, identifying and reporting any excursions.Perform duties as part of the Emergency Management Team and coordinate team emergency preparedness as detailed within the Emergency Response Plan.Prepare and monitor financial forecasts to ensure departmental objectives align with budgets.Develop and implement plans to enhance Terminal equipment availability, improving efficiency, analysing problems, developing solutions, and reducing costs.Implement programs for continuous improvement in Safety and Environmental matters.Facilitate effective communication through regular briefing sessions with Supervisors and employee group representatives.Participate in daily scheduling meetings to review Terminal Operations.Chair technical investigations and provide specialist knowledge in formal reviews following major incidents and accidents.Chair HAZOP and Safety reviews to ensure company policy is understood by all department personnel.Represent company interests in local Marine Operations forums.Direct and lead subordinates, managing performance, communication, counselling, motivation, and training to maintain efficiency and effectiveness within cost constraints.Ensure the implementation of company safety policies, including training, and ensure these policies are understood by Supervisors and all operational personnel in conjunction with the HSEC Manager.Maintain and promote the use of Management Systems to ensure ISO9001, 14001 and 45001 Management System requirements are always met. Knowledge, Skills and Abilities: 10 years Oil Terminal/Industry experience. Proven business knowledge. Outstanding supervisory and leadership skills. Strong numeric and analytical skills. Proficiency in computer skills, particularly MS Office and Excel. Key Relationships: Internal - All Managers, Business Support Team, all terminal operations staff.External - Harbour Commission, Anti-Oil Pollution Committee, Harbormasters' Working Party, Competent Authority, Insurers, HM Customs & Excise, Suppliers, and Contractors. (blob:) WHO WE ARE At Impala, we store and handle the essential energies and resources that matter, helping global supply meet demand more effectively.We're a leading global storage infrastructure operator that stores, handles and moves the essential resources people depend on. WHAT WE DO At Impala we provide reliable and sustainable end-to-end services to our global partners for the smooth supply of liquid energy and base metals that are critical to everyday life, through our portfolio of 30 terminals in 15 countries across Latin and Central America, Europe and UK, Africa and Australasia.We design, develop and operate key infrastructure and logistics assets across multiple modes of transport, from inland areas of production and consumption to our network of inland ports and deep-sea terminals. Our infrastructure platform serves as a one-stop-shop, allowing us to provide tailored and efficient services to store and move commodities for our customers, safely, securely and efficiently.Our experienced teams bring extensive knowledge and understanding of their local markets and operating environments; and we take pride in providing reliable, consistent and quality service at every stage of the value chain.To ensure the long-term sustainability of our business each of our assets is backed by one or more anchor customer; we also complement this with third party customers, and consider them all as partners with whom we look to build long-lasting relationships.Impala Terminals Group is a 50:50 joint venture between leading supplier of commodities Trafigura and IFM Investors, the global investment management firm. Outside the joint venture, Impala also manages a number of Trafigura-owned port logistics, storage and transportation assets, which support Trafigura's activities and third party trade flows in the Americas, Europe, the Middle East and Africa.Visit our website to find out more about where we operate: HOW WE WORK Maintaining the highest operational, environmental, and safety standards is central to our business. So wherever operate, our 1,550-strong team is committed to conducting our activities in a manner that is safe and that protects our employees, the environment and the local communities.Our interests are long term, and securing a sustainable and responsible business is essential to providing the continuous excellence we strive for.Find our more about our commitments and performance in our Sustainability Report:
May 01, 2026
Full time
Terminal Manager - Belfast page is loaded Terminal Manager - Belfastlocations: Belfast, United Kingdomtime type: Full timeposted on: Posted Todaytime left to apply: End Date: June 15, 2026 (30+ days left to apply)job requisition id: R-017669 Main Purpose: We are seeking to hire a highly qualified and experienced professional to manage our Oil Storage Terminal at Belfast. The successful candidate will lead the resources of the Terminal, implement business objectives in collaboration with senior management, and ensure the Terminal's financial results, safety, and environmental performance. The successful candidate will develop and implement strategies to improve overall Terminal performance. Key Responsibilities:Coordinate day-to-day operations of the Terminal, preparing and controlling revenue budgets while minimising operating costs and ensuring compliance with UK safety and environmental legislation.Safety Critical Responsibilities (MAH - Major Accident Hazards)Ensure that all subordinates are fully briefed on the Major Accident Prevention Policy (MAPP), including clear definitions and understanding of their roles in MAH or equivalent experience.Support the team to ensure individuals and groups achieve their potential, setting ambitious yet achievable objectives aligned with business goals.Ensure approved procedures for the safe operation of the Terminal are accessible, applied, and regularly tested.Provide continuity across shifts in implementing plans and routines.Monitor adherence to plans, making changes or recommending further investigation as necessary.Take ownership of the Management of Change Procedure for the Terminal.Monitor Process Safety performance and act to ensure deviations from good practice are accurate.Ensure staff proficiency is appropriate for assigned tasks.Control processes within defined safe operating limits, identifying and reporting any excursions.Perform duties as part of the Emergency Management Team and coordinate team emergency preparedness as detailed within the Emergency Response Plan.Prepare and monitor financial forecasts to ensure departmental objectives align with budgets.Develop and implement plans to enhance Terminal equipment availability, improving efficiency, analysing problems, developing solutions, and reducing costs.Implement programs for continuous improvement in Safety and Environmental matters.Facilitate effective communication through regular briefing sessions with Supervisors and employee group representatives.Participate in daily scheduling meetings to review Terminal Operations.Chair technical investigations and provide specialist knowledge in formal reviews following major incidents and accidents.Chair HAZOP and Safety reviews to ensure company policy is understood by all department personnel.Represent company interests in local Marine Operations forums.Direct and lead subordinates, managing performance, communication, counselling, motivation, and training to maintain efficiency and effectiveness within cost constraints.Ensure the implementation of company safety policies, including training, and ensure these policies are understood by Supervisors and all operational personnel in conjunction with the HSEC Manager.Maintain and promote the use of Management Systems to ensure ISO9001, 14001 and 45001 Management System requirements are always met. Knowledge, Skills and Abilities: 10 years Oil Terminal/Industry experience. Proven business knowledge. Outstanding supervisory and leadership skills. Strong numeric and analytical skills. Proficiency in computer skills, particularly MS Office and Excel. Key Relationships: Internal - All Managers, Business Support Team, all terminal operations staff.External - Harbour Commission, Anti-Oil Pollution Committee, Harbormasters' Working Party, Competent Authority, Insurers, HM Customs & Excise, Suppliers, and Contractors. (blob:) WHO WE ARE At Impala, we store and handle the essential energies and resources that matter, helping global supply meet demand more effectively.We're a leading global storage infrastructure operator that stores, handles and moves the essential resources people depend on. WHAT WE DO At Impala we provide reliable and sustainable end-to-end services to our global partners for the smooth supply of liquid energy and base metals that are critical to everyday life, through our portfolio of 30 terminals in 15 countries across Latin and Central America, Europe and UK, Africa and Australasia.We design, develop and operate key infrastructure and logistics assets across multiple modes of transport, from inland areas of production and consumption to our network of inland ports and deep-sea terminals. Our infrastructure platform serves as a one-stop-shop, allowing us to provide tailored and efficient services to store and move commodities for our customers, safely, securely and efficiently.Our experienced teams bring extensive knowledge and understanding of their local markets and operating environments; and we take pride in providing reliable, consistent and quality service at every stage of the value chain.To ensure the long-term sustainability of our business each of our assets is backed by one or more anchor customer; we also complement this with third party customers, and consider them all as partners with whom we look to build long-lasting relationships.Impala Terminals Group is a 50:50 joint venture between leading supplier of commodities Trafigura and IFM Investors, the global investment management firm. Outside the joint venture, Impala also manages a number of Trafigura-owned port logistics, storage and transportation assets, which support Trafigura's activities and third party trade flows in the Americas, Europe, the Middle East and Africa.Visit our website to find out more about where we operate: HOW WE WORK Maintaining the highest operational, environmental, and safety standards is central to our business. So wherever operate, our 1,550-strong team is committed to conducting our activities in a manner that is safe and that protects our employees, the environment and the local communities.Our interests are long term, and securing a sustainable and responsible business is essential to providing the continuous excellence we strive for.Find our more about our commitments and performance in our Sustainability Report:
Move Coordinator Salary: Up to £36,000 Location: Hertfordshire Start: ASAP Red Recruit Global is excited to collaborate with an award-winning Removals and Storage firm. We are currently seeking a dynamic Move Coordinator to service their corporate customers from their branch in Hertfordshire. This position would suit someone from a very strong customer services background. What you'll do: A typical day as Move Manager will involve coordinating the smooth shipment of corporate clients' goods, meeting agreements and upholding high standards of customer service. Your responsibilities will include providing advice to corporate customers, monitoring consignment tracking worldwide, and maintaining communication with internal departments, sister companies, and service suppliers. Managing complete door-to-door services. Offering comprehensive customer service in alignment with KPIs and contractual requirements. Liaising with agent networks, service suppliers, and internal departments for operational needs. Handling financial and operational processes through a centralised system. Managing financial aspects of each file in accordance with contracted rates and specifications. Assisting the Team Leader in developing account relationships and onboarding new departments. What you need: We're keen to speak to Customer Services professionals who are proactive, motivated, organised and capable of working under pressure and meeting deadlines. Industry experience would be a distinct advantage but is not essential. Exceptional communication skills, both written and verbal. Excellent customer service skills and telephone manner. Proactive and optimistic attitude, well-presented, reliable, and punctual. Adaptability to various tasks and a strong team player. How to apply: If you have relevant experience, please get in touch today. E: T: You can also refer someone suitable; please share this advert or send us their details. Successful referrals qualify for our candidate referral reward scheme. Red Recruit specialise in Removals & Storage, Relocations and Fine Art Shipping, Freight & Logistics recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly.
May 01, 2026
Full time
Move Coordinator Salary: Up to £36,000 Location: Hertfordshire Start: ASAP Red Recruit Global is excited to collaborate with an award-winning Removals and Storage firm. We are currently seeking a dynamic Move Coordinator to service their corporate customers from their branch in Hertfordshire. This position would suit someone from a very strong customer services background. What you'll do: A typical day as Move Manager will involve coordinating the smooth shipment of corporate clients' goods, meeting agreements and upholding high standards of customer service. Your responsibilities will include providing advice to corporate customers, monitoring consignment tracking worldwide, and maintaining communication with internal departments, sister companies, and service suppliers. Managing complete door-to-door services. Offering comprehensive customer service in alignment with KPIs and contractual requirements. Liaising with agent networks, service suppliers, and internal departments for operational needs. Handling financial and operational processes through a centralised system. Managing financial aspects of each file in accordance with contracted rates and specifications. Assisting the Team Leader in developing account relationships and onboarding new departments. What you need: We're keen to speak to Customer Services professionals who are proactive, motivated, organised and capable of working under pressure and meeting deadlines. Industry experience would be a distinct advantage but is not essential. Exceptional communication skills, both written and verbal. Excellent customer service skills and telephone manner. Proactive and optimistic attitude, well-presented, reliable, and punctual. Adaptability to various tasks and a strong team player. How to apply: If you have relevant experience, please get in touch today. E: T: You can also refer someone suitable; please share this advert or send us their details. Successful referrals qualify for our candidate referral reward scheme. Red Recruit specialise in Removals & Storage, Relocations and Fine Art Shipping, Freight & Logistics recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly.
We are working with one of the largest international independent manufacturers of metallic aerospace detailed parts. Capabilities include Machining , Assembly, Inspection & Control, Integrated Logistics, Processing & Finishing , Sheet Metal & Fabrication , Speed Shop, Engineering. They are looking for a Account Manager to add to the team. Account Manager Permanent £30,000-£35,000 (Dependant on Experience) Monday - Thursday :00, Friday pm Basildon Account Manager Job Description To manage a large Account and deliver on time to cost and quality To provide program update reports both internal and external whilst managing the Despatch schedules Own the business metrics of QCD regarding parts passing through the company Interface with other departments, the senior management teams and customers Maintain, improve and stabilise the Customer demand signals Effectively plan and manage for program recovery if required To generate visual business metric, which enable business performance to be tracked on a regular basis and targets achieved To work within cross functional teams to support business development, growth and improvement projects as required Account Manager Essential Experience/Skills/Qualifications Extensive knowledge of production processes and Customer Relationship Management preferably within the aerospace or automotive industry or similar Strong customer focus combined with business development skills/ commercial awareness Experience of using project management methodologies and tools Account Manager Company Benefits 25 days holiday plus the 8 bank holidays 5% pension contribution If you feel you're a good fit for this position, please click 'apply'
May 01, 2026
Full time
We are working with one of the largest international independent manufacturers of metallic aerospace detailed parts. Capabilities include Machining , Assembly, Inspection & Control, Integrated Logistics, Processing & Finishing , Sheet Metal & Fabrication , Speed Shop, Engineering. They are looking for a Account Manager to add to the team. Account Manager Permanent £30,000-£35,000 (Dependant on Experience) Monday - Thursday :00, Friday pm Basildon Account Manager Job Description To manage a large Account and deliver on time to cost and quality To provide program update reports both internal and external whilst managing the Despatch schedules Own the business metrics of QCD regarding parts passing through the company Interface with other departments, the senior management teams and customers Maintain, improve and stabilise the Customer demand signals Effectively plan and manage for program recovery if required To generate visual business metric, which enable business performance to be tracked on a regular basis and targets achieved To work within cross functional teams to support business development, growth and improvement projects as required Account Manager Essential Experience/Skills/Qualifications Extensive knowledge of production processes and Customer Relationship Management preferably within the aerospace or automotive industry or similar Strong customer focus combined with business development skills/ commercial awareness Experience of using project management methodologies and tools Account Manager Company Benefits 25 days holiday plus the 8 bank holidays 5% pension contribution If you feel you're a good fit for this position, please click 'apply'
Hitachi Energy has an exciting opportunity as aSupply ChainManager;you will provide support to the business by ensuring that allpurchasingandlogisticsactivities align with corporate policies and procedures. The role is office based in Stone, Staffordshire(flexible working policy), with a requirement to travelwhen needed, for example to visit suppliers or hold internal meetings, domestically and internationally. TheSupply ChainManagerwillleadtheSupplyChaindepartmentwithin Hitachi Energy's service division,supporting thevast array of services we provide,such asreplacement,extensions, upgrades, and commissioning,to electrical infrastructure across the power grid. This role ensures compliance with industry regulations, safety standards, and operational excellence while driving innovation and efficiency in service delivery. TheSupply ChainManager will alsobe responsible forfostering a culture of innovation, collaboration, and continuous improvement. Please note we are unable to provide visa sponsorship on this position (including graduate visa). Howyou'llmake an impact Daily management of the Supply Management Department and willbe responsible forPlanning and management of departmental positions. Search and managequalified suppliers that meet technical,qualityand other requirements Cooperate with Hub to complete annual business negotiations and with GPG to complete the development of corresponding suppliers and complete corresponding projects. Identifyand minimise risk by predicting the demand for products and adoptingnew technologywith no interruption to the process Supportthecompletion of the setting, implementation and tracking of departmental goals and formulation and implementationofappropriate employeedevelopment plans; willbe responsibleformanagement of the company's procurement contracts. Ensure compliance with applicable external and internal regulations, procedures, and guidelines. Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Key Responsibilities Purchasing materials, goods &servicesand contracting transport/logisticsservices on behalf of theUK ServiceBusiness according to required technical specifications, price, deliveryscheduleand terms. Initiating purchase orders according to the purchase requisitions and in alignment with standard procedures. Negotiating agreements with main suppliers and periodically renewing price lists,termsand conditions. Supporting the bid and proposal teams by providing relevant market information. Overseeing supplier performance (on-time delivery, quality, lead time) and resolving performance issues. Aligning supplier orders with customer requirements in terms of content, quality, delivery,sustainabilityand price. Living core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues, and the business. Reviewing and updating supply chain practices in line with company policies, standards,lawsand regulations. Your background Proven experience in in Supply Chain & Logistics Management, working as Buyer/Supply Chain Specialist with electrical, mechanical & services suppliers. Manage, mentor, and develop the supply chain team, ensuring high performance and engagement. Demonstrated experience working with Enterprise Resource Planning (ERP) and StandardOperatingProcedures (SOP). Knowledge of SAP, Office 365 applications. A collaborative, solutions-oriented approach, andstrong communicationskills. Customer oriented, with excellent organization andstrong communicationskills. Substations, Transformers,experiencedesirable Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives. With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time - balancing soaring electricity demand, while decarbonizing the power system. Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.
Apr 30, 2026
Full time
Hitachi Energy has an exciting opportunity as aSupply ChainManager;you will provide support to the business by ensuring that allpurchasingandlogisticsactivities align with corporate policies and procedures. The role is office based in Stone, Staffordshire(flexible working policy), with a requirement to travelwhen needed, for example to visit suppliers or hold internal meetings, domestically and internationally. TheSupply ChainManagerwillleadtheSupplyChaindepartmentwithin Hitachi Energy's service division,supporting thevast array of services we provide,such asreplacement,extensions, upgrades, and commissioning,to electrical infrastructure across the power grid. This role ensures compliance with industry regulations, safety standards, and operational excellence while driving innovation and efficiency in service delivery. TheSupply ChainManager will alsobe responsible forfostering a culture of innovation, collaboration, and continuous improvement. Please note we are unable to provide visa sponsorship on this position (including graduate visa). Howyou'llmake an impact Daily management of the Supply Management Department and willbe responsible forPlanning and management of departmental positions. Search and managequalified suppliers that meet technical,qualityand other requirements Cooperate with Hub to complete annual business negotiations and with GPG to complete the development of corresponding suppliers and complete corresponding projects. Identifyand minimise risk by predicting the demand for products and adoptingnew technologywith no interruption to the process Supportthecompletion of the setting, implementation and tracking of departmental goals and formulation and implementationofappropriate employeedevelopment plans; willbe responsibleformanagement of the company's procurement contracts. Ensure compliance with applicable external and internal regulations, procedures, and guidelines. Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Key Responsibilities Purchasing materials, goods &servicesand contracting transport/logisticsservices on behalf of theUK ServiceBusiness according to required technical specifications, price, deliveryscheduleand terms. Initiating purchase orders according to the purchase requisitions and in alignment with standard procedures. Negotiating agreements with main suppliers and periodically renewing price lists,termsand conditions. Supporting the bid and proposal teams by providing relevant market information. Overseeing supplier performance (on-time delivery, quality, lead time) and resolving performance issues. Aligning supplier orders with customer requirements in terms of content, quality, delivery,sustainabilityand price. Living core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues, and the business. Reviewing and updating supply chain practices in line with company policies, standards,lawsand regulations. Your background Proven experience in in Supply Chain & Logistics Management, working as Buyer/Supply Chain Specialist with electrical, mechanical & services suppliers. Manage, mentor, and develop the supply chain team, ensuring high performance and engagement. Demonstrated experience working with Enterprise Resource Planning (ERP) and StandardOperatingProcedures (SOP). Knowledge of SAP, Office 365 applications. A collaborative, solutions-oriented approach, andstrong communicationskills. Customer oriented, with excellent organization andstrong communicationskills. Substations, Transformers,experiencedesirable Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives. With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time - balancing soaring electricity demand, while decarbonizing the power system. Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.
Category Managers - Group Procurement Date: 16 Apr 2026 Location: Liverpool, GB, L21 1LA Vacancy - Category Managers - Group Procurement Your role Reporting to our Group Head of Procurement, you will collaborate extensively across our stakeholder network to develop a deep understanding of category needs and external market dynamics across either our Facilities Management or Engineering services portfolio. You will engage with stakeholders to build extensive insights of the 'as is' model and progress to challenge existing practice. You will drive a strong innovation focus across your category and develop multi-year Category plans endorsed by key sponsors. Demonstrating a laser focus on the optimised execution of category plans to ensure operational targets are delivered and Category strategies are aligned to business goals. You will invest in the development of outstanding key supplier relationships and governance in all activities, including supply chain risk management, continuous improvement and contractual compliance. You will provide commercial expertise to support leaders and managers to recognise and mitigate operational risks. What you'll bring You will have: Ideally have CIPS qualification Experience developing robust insights analysis, interpreting and challenging stakeholder requirements where necessary Possess in depth knowledge of external market dynamics and relevant industry trends Previous experience in the development and execution of sustainability initiatives across your category Knowledge of cost modelling to drive continuous improvement opportunities Ability to translate needs into clear category requirements and deliver innovation and operational efficiencies, through targeted execution of category plans Proven ability to influence and work collaboratively with senior level stakeholders and experience of using supplier relationship management best practice to support continuous improvement and operational efficiencies Experience of developing and delivering category plans and strategies ideally within the Facilities Management OR Engineering services arena Skilled negotiator with experience of navigating complex service delivery models Commercially astute with the ability to select the optimal commercial process to delivering maximum value Track record of implementing best in class procurement solutions, processes and governance models Ideally, exposure to working within a Regulated Procurement environment, however, this is not essential. Who are we? Already one of the UK's leading port and logistics companies, our business contains several Statutory Harbour Authorities (SHAs) and as such operate within a Regulated environment. We continue to commit substantial capital investment across our operations to achieve our vision of becoming the UK's leading port operator. We have ambitious plans to grow and transform the supply chain to benefit our customers. Our investments are decarbonizing our operations, which in turn is helping us work towards our goal of having Net Zero Port Operations by 2040. Much of our success depends on our unrivalled facilities and technology. But in our sector, it comes down to having the right talent to enable our organisation to grow. What we can offer you In addition to a competitive salary, we have a strong track record of developing our people to expand their skills and experience and develop their careers. Valuing and rewarding our workforce is important to us, which is why we offer a fantastic range of flexible benefits to choose from, such as: 27 days holiday per annum (plus bank holidays) Matched contribution pension scheme up to 10% Peel Ports Flexible Benefits including salary sacrifice car scheme, healthcare cash plans, Cycle2Work Scheme, critical illness insurance, gyms, retail vouchers Commitment to learning and personal development We promote good physical and mental health and can provide additional support to colleagues via our employee assistance programme when required If you believe you have the skills and experience, we are seeking, and you want to join a thriving and ambitious place to work, we'd really like to hear from you!
Apr 30, 2026
Full time
Category Managers - Group Procurement Date: 16 Apr 2026 Location: Liverpool, GB, L21 1LA Vacancy - Category Managers - Group Procurement Your role Reporting to our Group Head of Procurement, you will collaborate extensively across our stakeholder network to develop a deep understanding of category needs and external market dynamics across either our Facilities Management or Engineering services portfolio. You will engage with stakeholders to build extensive insights of the 'as is' model and progress to challenge existing practice. You will drive a strong innovation focus across your category and develop multi-year Category plans endorsed by key sponsors. Demonstrating a laser focus on the optimised execution of category plans to ensure operational targets are delivered and Category strategies are aligned to business goals. You will invest in the development of outstanding key supplier relationships and governance in all activities, including supply chain risk management, continuous improvement and contractual compliance. You will provide commercial expertise to support leaders and managers to recognise and mitigate operational risks. What you'll bring You will have: Ideally have CIPS qualification Experience developing robust insights analysis, interpreting and challenging stakeholder requirements where necessary Possess in depth knowledge of external market dynamics and relevant industry trends Previous experience in the development and execution of sustainability initiatives across your category Knowledge of cost modelling to drive continuous improvement opportunities Ability to translate needs into clear category requirements and deliver innovation and operational efficiencies, through targeted execution of category plans Proven ability to influence and work collaboratively with senior level stakeholders and experience of using supplier relationship management best practice to support continuous improvement and operational efficiencies Experience of developing and delivering category plans and strategies ideally within the Facilities Management OR Engineering services arena Skilled negotiator with experience of navigating complex service delivery models Commercially astute with the ability to select the optimal commercial process to delivering maximum value Track record of implementing best in class procurement solutions, processes and governance models Ideally, exposure to working within a Regulated Procurement environment, however, this is not essential. Who are we? Already one of the UK's leading port and logistics companies, our business contains several Statutory Harbour Authorities (SHAs) and as such operate within a Regulated environment. We continue to commit substantial capital investment across our operations to achieve our vision of becoming the UK's leading port operator. We have ambitious plans to grow and transform the supply chain to benefit our customers. Our investments are decarbonizing our operations, which in turn is helping us work towards our goal of having Net Zero Port Operations by 2040. Much of our success depends on our unrivalled facilities and technology. But in our sector, it comes down to having the right talent to enable our organisation to grow. What we can offer you In addition to a competitive salary, we have a strong track record of developing our people to expand their skills and experience and develop their careers. Valuing and rewarding our workforce is important to us, which is why we offer a fantastic range of flexible benefits to choose from, such as: 27 days holiday per annum (plus bank holidays) Matched contribution pension scheme up to 10% Peel Ports Flexible Benefits including salary sacrifice car scheme, healthcare cash plans, Cycle2Work Scheme, critical illness insurance, gyms, retail vouchers Commitment to learning and personal development We promote good physical and mental health and can provide additional support to colleagues via our employee assistance programme when required If you believe you have the skills and experience, we are seeking, and you want to join a thriving and ambitious place to work, we'd really like to hear from you!
Do you enjoy leading people, managing quality training delivery, and working across a diverse geographical region? TPP Recruitment is supporting a well-established, mission-led organisation to recruit a Training Team Manager to oversee the delivery of high-quality workplace training across a dispersed geographical area. This is a people-focused leadership role where you will manage and develop a team of trainers, ensuring training is delivered to a consistently high standard, on time and in a cost-effective way. Details Salary: £27,795 per annum Location: East Anglia (Cambridgeshire or Norwich) Full UK driving licence and access to your own vehicle are essential Working Pattern: Full time, 35 hours per week Working arrangements: Field based with regional travel Contract: Full-time, permanent Additional benefits: Opportunity to lead and develop a large, dispersed training team Meaningful work that contributes to public benefit and community outcomes Supportive management environment with a strong focus on values and quality Professional development and learning opportunities About the Organisation This role supports one of the UK's leading providers of workplace training . With a mission to save lives and make communities safer , their vision is to empower every person with skills that make a difference . They value their people , offering opportunities for growth , and champion diversity in everything they do. About the Role As Training Team Manager , you will be responsible for the operational leadership of a regional training team, ensuring courses are delivered effectively across multiple locations. You will line manage Lead Trainers, Trainers, Trainees and Apprentices, embedding a strong performance culture while supporting team development. You will also act as a key point of contact for training delivery in your region, working closely with internal teams and external customers to resolve issues and continuously improve services. This role requires regular travel across Cambridgeshire or the Norwich region , therefore a full UK driving licence and access to your own vehicle are essential . Key Responsibilities Line manage and develop a team of trainers, including recruitment, induction, performance management and ongoing development Embed a structured performance management culture, including regular one-to-ones, reviews and team meetings Ensure the professional delivery of training courses across multiple sites, coordinating logistics, venues, resources and people Maintain high standards of quality, health and safety, and compliance across all training activity Act as the local management lead for training delivery, resolving issues and supporting customer relationships Monitor budgets, contribute to business planning and provide regular performance reports Work as part of the wider management team to improve efficiency, quality and customer confidence Champion organisational values and contribute positively to the organisation's mission Skills / Experience Required Experience in a leadership or management role, ideally within training, education or a regulated environment Proven ability to manage and motivate a dispersed team Experience developing and supporting people to perform at their best Strong communication skills with the ability to work effectively with a wide range of stakeholders Confidence working independently, managing priorities and solving problems Competent IT skills, including Microsoft Office Willingness to work flexibly, including travel and occasional unsociable hours To Apply If you are an experienced people manager with a passion for high-quality training delivery and are comfortable working across a geographically dispersed area, we would love to hear from you! Application is by CV only - no covering letter required. Deadline for Applications Applications will be reviewed on a rolling basis, so early applications are encouraged. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Apr 30, 2026
Full time
Do you enjoy leading people, managing quality training delivery, and working across a diverse geographical region? TPP Recruitment is supporting a well-established, mission-led organisation to recruit a Training Team Manager to oversee the delivery of high-quality workplace training across a dispersed geographical area. This is a people-focused leadership role where you will manage and develop a team of trainers, ensuring training is delivered to a consistently high standard, on time and in a cost-effective way. Details Salary: £27,795 per annum Location: East Anglia (Cambridgeshire or Norwich) Full UK driving licence and access to your own vehicle are essential Working Pattern: Full time, 35 hours per week Working arrangements: Field based with regional travel Contract: Full-time, permanent Additional benefits: Opportunity to lead and develop a large, dispersed training team Meaningful work that contributes to public benefit and community outcomes Supportive management environment with a strong focus on values and quality Professional development and learning opportunities About the Organisation This role supports one of the UK's leading providers of workplace training . With a mission to save lives and make communities safer , their vision is to empower every person with skills that make a difference . They value their people , offering opportunities for growth , and champion diversity in everything they do. About the Role As Training Team Manager , you will be responsible for the operational leadership of a regional training team, ensuring courses are delivered effectively across multiple locations. You will line manage Lead Trainers, Trainers, Trainees and Apprentices, embedding a strong performance culture while supporting team development. You will also act as a key point of contact for training delivery in your region, working closely with internal teams and external customers to resolve issues and continuously improve services. This role requires regular travel across Cambridgeshire or the Norwich region , therefore a full UK driving licence and access to your own vehicle are essential . Key Responsibilities Line manage and develop a team of trainers, including recruitment, induction, performance management and ongoing development Embed a structured performance management culture, including regular one-to-ones, reviews and team meetings Ensure the professional delivery of training courses across multiple sites, coordinating logistics, venues, resources and people Maintain high standards of quality, health and safety, and compliance across all training activity Act as the local management lead for training delivery, resolving issues and supporting customer relationships Monitor budgets, contribute to business planning and provide regular performance reports Work as part of the wider management team to improve efficiency, quality and customer confidence Champion organisational values and contribute positively to the organisation's mission Skills / Experience Required Experience in a leadership or management role, ideally within training, education or a regulated environment Proven ability to manage and motivate a dispersed team Experience developing and supporting people to perform at their best Strong communication skills with the ability to work effectively with a wide range of stakeholders Confidence working independently, managing priorities and solving problems Competent IT skills, including Microsoft Office Willingness to work flexibly, including travel and occasional unsociable hours To Apply If you are an experienced people manager with a passion for high-quality training delivery and are comfortable working across a geographically dispersed area, we would love to hear from you! Application is by CV only - no covering letter required. Deadline for Applications Applications will be reviewed on a rolling basis, so early applications are encouraged. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
MP Jobs Ltd t/a MP Recruitment Group
East Challow, Oxfordshire
Position Summary This newly created HR Business Partner (HRBP) role will act as a strategic advisor to leaders across the business, supporting the development of high-performing teams and enabling organisational growth. The role combines operational HR delivery with forward-thinking people strategy, helping attract, develop, and retain talent in a fast-moving, customer-focused environment. You will play a key role in shaping culture, building workforce capability, and ensuring people practices support commercial success in a business environment defined by change, agility, and strong stakeholder relationships. You will work within a close-knit HR team and collaborate closely with HR leadership and peers. Principal Duties Business Partnership Build strong relationships with operational and commercial managers across the business Provide strategic HR guidance to support business planning, organisational design, and workforce optimisation Use workforce data and market insight to anticipate talent needs and support decision-making Talent Management & Development Lead workforce planning and succession strategies to ensure future capability needs are met Partner with managers to develop capability and identify learning and development needs Coach managers to improve leadership effectiveness, engagement, and team performance Employee Relations & Culture Provide expert advice on employee relations matters, ensuring fair, compliant, and commercially sound outcomes Support organisational change including restructures, role transitions, and cultural initiatives Champion an inclusive, high-performance culture aligned to business values Performance & Reward Support the performance review cycle, driving accountability and continuous improvement Contribute to reward and recognition initiatives to attract and retain talent in a competitive market Support benchmarking and analysis of compensation trends to inform pay decisions HR Operations & Compliance Ensure HR policies and practices remain compliant with UK employment law and best practice Use HR systems and analytics to track key people metrics and identify improvements Drive continuous improvement in HR processes and operational efficiency Knowledge & Skills Requirements Essential Credible and influential HR professional Proven experience partnering with senior stakeholders and influencing decisions Strong knowledge of UK employment law and HR best practice Experience managing employee relations cases to resolution Ability to interpret data and translate into clear, actionable insight Strong communication, relationship-building, and coaching skills Desirable Experience in telecoms, technology, distribution, or logistics environments CIPD Level 5 (or equivalent experience) Exposure to organisational design and change programmes Experience using HR systems and people analytics tools Working Conditions Full driving licence and access to own vehicle required due to rural location We are an equal opportunities employer and welcome applications from all qualified candidates regardless of age, disability, gender, gender identity, race, religion or belief, sexual orientation, marital status, or pregnancy/maternity status.
Apr 30, 2026
Full time
Position Summary This newly created HR Business Partner (HRBP) role will act as a strategic advisor to leaders across the business, supporting the development of high-performing teams and enabling organisational growth. The role combines operational HR delivery with forward-thinking people strategy, helping attract, develop, and retain talent in a fast-moving, customer-focused environment. You will play a key role in shaping culture, building workforce capability, and ensuring people practices support commercial success in a business environment defined by change, agility, and strong stakeholder relationships. You will work within a close-knit HR team and collaborate closely with HR leadership and peers. Principal Duties Business Partnership Build strong relationships with operational and commercial managers across the business Provide strategic HR guidance to support business planning, organisational design, and workforce optimisation Use workforce data and market insight to anticipate talent needs and support decision-making Talent Management & Development Lead workforce planning and succession strategies to ensure future capability needs are met Partner with managers to develop capability and identify learning and development needs Coach managers to improve leadership effectiveness, engagement, and team performance Employee Relations & Culture Provide expert advice on employee relations matters, ensuring fair, compliant, and commercially sound outcomes Support organisational change including restructures, role transitions, and cultural initiatives Champion an inclusive, high-performance culture aligned to business values Performance & Reward Support the performance review cycle, driving accountability and continuous improvement Contribute to reward and recognition initiatives to attract and retain talent in a competitive market Support benchmarking and analysis of compensation trends to inform pay decisions HR Operations & Compliance Ensure HR policies and practices remain compliant with UK employment law and best practice Use HR systems and analytics to track key people metrics and identify improvements Drive continuous improvement in HR processes and operational efficiency Knowledge & Skills Requirements Essential Credible and influential HR professional Proven experience partnering with senior stakeholders and influencing decisions Strong knowledge of UK employment law and HR best practice Experience managing employee relations cases to resolution Ability to interpret data and translate into clear, actionable insight Strong communication, relationship-building, and coaching skills Desirable Experience in telecoms, technology, distribution, or logistics environments CIPD Level 5 (or equivalent experience) Exposure to organisational design and change programmes Experience using HR systems and people analytics tools Working Conditions Full driving licence and access to own vehicle required due to rural location We are an equal opportunities employer and welcome applications from all qualified candidates regardless of age, disability, gender, gender identity, race, religion or belief, sexual orientation, marital status, or pregnancy/maternity status.
Here at Grazing, we prepare and deliver amazing food to some of London's more exciting workplaces. We love food and we love putting smiles on our customers' faces with great food. Location: Bermondsey, London Hours: 45 hours a week - 5 days out of 7, including weekends. Always with two consecutive days off and no split shifts. Salary: £45.000 per year We're looking for a dynamic Catering Support Manager who thrives in fast-paced environments and loves variety. This is not your typical 9-5 role, you'll be at the heart of our catering operations and events, stepping in where you're needed most to ensure everything runs seamlessly. From energising teams to delighting clients, you'll play a vital role in bringing our standards to life and making every service exceptional. This role combines operational leadership, event coordination, team management, and financial oversight - perfect for someone who enjoys variety, responsibility, and making an impact. What you'll be doing: Oversee day-to-day catering operations across multiple sites Ensure food quality, presentation, and hygiene standards are consistently met Supervise teams, manage rotas, and coordinate shifts Monitor stock levels, place orders, and control waste Ensure compliance with health & safety and food safety regulations Plan and deliver catering for events (corporate, private, conferences, etc.) Liaise with clients to understand requirements, menus, and expectations Manage event setup, service delivery, and breakdown Coordinate staffing, logistics, and timelines for successful events Handle on-the-day challenges to maintain seamless service Build strong client relationships and ensure high satisfaction Respond to feedback and resolve issues professionally Complete operational and financial reporting, including KPIs Support budgeting, cost control, and P&L accountability Ensure compliance with company policies and maintain accurate records What you'll need to succeed: Proven experience in catering and event management Strong leadership and team management skills Excellent organisational and multitasking abilities Flexibility to work across locations, including evenings and weekends Strong communication and customer service skills Solid knowledge of food hygiene and health & safety standards A proactive, solutions-focused mindset with attention to detail Ability to manage budgets, control costs, and deliver against targets Confidence working in fast-paced, high-volume environments Food Safety/Hygiene certification (Level 2 or above) Hospitality or Catering Management qualification (preferred) If you love creating structure but thrive in variety, enjoy motivating teams to deliver their best, and are passionate about service excellence - you'll fit right in. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Unwind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families
Apr 30, 2026
Full time
Here at Grazing, we prepare and deliver amazing food to some of London's more exciting workplaces. We love food and we love putting smiles on our customers' faces with great food. Location: Bermondsey, London Hours: 45 hours a week - 5 days out of 7, including weekends. Always with two consecutive days off and no split shifts. Salary: £45.000 per year We're looking for a dynamic Catering Support Manager who thrives in fast-paced environments and loves variety. This is not your typical 9-5 role, you'll be at the heart of our catering operations and events, stepping in where you're needed most to ensure everything runs seamlessly. From energising teams to delighting clients, you'll play a vital role in bringing our standards to life and making every service exceptional. This role combines operational leadership, event coordination, team management, and financial oversight - perfect for someone who enjoys variety, responsibility, and making an impact. What you'll be doing: Oversee day-to-day catering operations across multiple sites Ensure food quality, presentation, and hygiene standards are consistently met Supervise teams, manage rotas, and coordinate shifts Monitor stock levels, place orders, and control waste Ensure compliance with health & safety and food safety regulations Plan and deliver catering for events (corporate, private, conferences, etc.) Liaise with clients to understand requirements, menus, and expectations Manage event setup, service delivery, and breakdown Coordinate staffing, logistics, and timelines for successful events Handle on-the-day challenges to maintain seamless service Build strong client relationships and ensure high satisfaction Respond to feedback and resolve issues professionally Complete operational and financial reporting, including KPIs Support budgeting, cost control, and P&L accountability Ensure compliance with company policies and maintain accurate records What you'll need to succeed: Proven experience in catering and event management Strong leadership and team management skills Excellent organisational and multitasking abilities Flexibility to work across locations, including evenings and weekends Strong communication and customer service skills Solid knowledge of food hygiene and health & safety standards A proactive, solutions-focused mindset with attention to detail Ability to manage budgets, control costs, and deliver against targets Confidence working in fast-paced, high-volume environments Food Safety/Hygiene certification (Level 2 or above) Hospitality or Catering Management qualification (preferred) If you love creating structure but thrive in variety, enjoy motivating teams to deliver their best, and are passionate about service excellence - you'll fit right in. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Unwind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families
Shipping & Customer Service Manager (Entirely office based) Role Purpose To manage and oversee domestic and international shipping operations, ensuring full compliance with export regulations, dangerous goods requirements and carrier standards. The role includes responsibility for shipping portals, lithium-ion battery compliance, EU exports, customs classifications and leading a small operational team whilst provided Customer Care excellence. Key Responsibilities Shipping & Logistics Operations Manage day-to-day shipping activities using carrier portals including major Freight Forwarders. Oversee domestic, EU and international export shipments, ensuring timely and cost-effective delivery. Act as the main point of contact for courier providers and freight partners. Export & Regulatory Compliance: Ensure full compliance with IATA Dangerous Goods Regulations , particularly for air freight. Manage and approve shipments containing lithium-ion batteries , including correct packaging, labelling, documentation and declarations. Oversee export shipping to the EU , ensuring compliance with post-Brexit customs and trade requirements. Classify products accurately using correct HS codes and maintain updated records. Prepare and review commercial invoices, packing lists, customs declarations and supporting export documentation (AWB's). Team Management: Lead, support and develop a dedicated shipping/logistics team. Providing Customer Facing Customer Care excellence Provide training on shipping systems, compliance requirements and best practices. Essential: Proven experience in international shipping and export operations. Hands-on experience with Shipping/Freight portals. Customer Service experience - Essential. Knowledge of IATA regulations and lithium-ion battery shipping. Experience managing EU exports and customs processes. Solid understanding of HS codes and customs classification. Experience managing or supervising a small team.
Apr 30, 2026
Full time
Shipping & Customer Service Manager (Entirely office based) Role Purpose To manage and oversee domestic and international shipping operations, ensuring full compliance with export regulations, dangerous goods requirements and carrier standards. The role includes responsibility for shipping portals, lithium-ion battery compliance, EU exports, customs classifications and leading a small operational team whilst provided Customer Care excellence. Key Responsibilities Shipping & Logistics Operations Manage day-to-day shipping activities using carrier portals including major Freight Forwarders. Oversee domestic, EU and international export shipments, ensuring timely and cost-effective delivery. Act as the main point of contact for courier providers and freight partners. Export & Regulatory Compliance: Ensure full compliance with IATA Dangerous Goods Regulations , particularly for air freight. Manage and approve shipments containing lithium-ion batteries , including correct packaging, labelling, documentation and declarations. Oversee export shipping to the EU , ensuring compliance with post-Brexit customs and trade requirements. Classify products accurately using correct HS codes and maintain updated records. Prepare and review commercial invoices, packing lists, customs declarations and supporting export documentation (AWB's). Team Management: Lead, support and develop a dedicated shipping/logistics team. Providing Customer Facing Customer Care excellence Provide training on shipping systems, compliance requirements and best practices. Essential: Proven experience in international shipping and export operations. Hands-on experience with Shipping/Freight portals. Customer Service experience - Essential. Knowledge of IATA regulations and lithium-ion battery shipping. Experience managing EU exports and customs processes. Solid understanding of HS codes and customs classification. Experience managing or supervising a small team.
Overview Are you looking for an exciting growth opportunity with a global company who is the top of its class? Are you passionate about automotive? MPG is seeking an experienced and forward thinking QHSE Manager to own and elevate Quality, Health & Safety, Environmental standards, and Facilities management across our European operations. This is a high impact leadership role, central to our operational excellence strategy. You'll shape the systems, culture, and processes that ensure our products meet the highest standards, our people work safely, and our facilities operate efficiently. If you're passionate about building robust systems, empowering teams, and driving continual improvement across multiple sites - we want to meet you. Responsibilities Leadership: Develop and lead a cohesive QHSE function that supports all operational areas (production, procurement, logistics, etc.); Define and communicate a clear Quality and EH&S vision aligned with the company's operational and strategic goals; Manage and mentor QHSE/Returns teams across multiple sites (8-10 people), ensuring consistent standards, tools, and performance expectations; Be an active leader in the Operations organisation driving change and continuous improvement Quality Management: Own and maintain the company-wide Quality Management System and Quality Policy; Ensure ISO 9001 certification is achieved and sustained at designated locations; Develop, harmonise and implement consistent quality standards, procedures, and specifications across all MPG operations; Ensure all processes comply with relevant safety, legal, and international standards; Conduct regular audits and reviews to ensure adherence to internal and external quality requirements Quality Assurance & Control: Ensure that all products (manufactured in-house and sourced from suppliers) meet requirements; Work closely with customer-facing teams to understand expectations and ensure they are met or exceeded; Analysing, identifying and implementing manufacturing and/or business process improvements which will improve capability and performance; Collaborate with Production, Engineering, Purchasing and key suppliers to improve product quality; Integrate supplier quality standards across sites; Lead initiatives to reduce internal and external quality issues; Support manufacturing teams by providing quality assurance expertise and best practices; Conduct inspections, reviews, and testing (e.g., First Article Inspection) to validate part quality; Investigate quality concerns, lead root cause analysis, and collaborate cross-functionally to develop and implement corrective actions Returns Management: Oversee customer and vendor returns processes, ensuring timely inspections, root cause identification, and corrective action; Manage centralised returns operation, improving turnaround times and supporting customer service effectiveness; Collaborate with Procurement and Supplier Quality to process RTVs (Return to Vendor), scrappage, or rework decisions; Monitor return trends, identify recurring issues, and recommend process improvements EH&S: Develop & maintain occupational health and safety policy and governance arrangements; Develop and maintain a health and safety management system that reflects legal and good practice standards; Develop and maintain a process for health and safety inspections and audits to monitor performance. Measure and report health and safety performance; Identify hazards and complete risk assessments / incident investigations; Align health and safety decision-making with business decision-making and risk management; Advise on the maintenance and improvement of safe systems of work; Train and educate SNG Group colleagues to enhance the health and safety culture Facilities: Overseeing facility based activities including security, parking, cleaning, building works etc; Ensure all facilities meet environmental, health and security standards; Ensure that facilities / amenities, such as water, heating, air-con etc, are well-maintained; Management of the company vehicle fleet Key Performance Indicators ISO9001 compliance / certification NCR containment Reduction in non-conformances / customer returns Increase internal and external supplied quality Documentation compliance Internal audit plan on-time to plan CAPA action closure TRIR / Near misses Skills & Qualifications Experience in Quality and/or EH&S leadership essential Proven experience of managing / maintaining an ISO9001 Quality Management System essential NEBOSH / IOSH (or similar) accreditation highly desirable Strong understanding of national or international industry regulations desirable Decision making ability coupled with the ability to work independently and proactively essential Excellent investigative and problem-solving skills High attention to detail and accuracy essential Excellent verbal and written communication skills essential Ability to create and maintain effective working relationships essential Knowledge of Microsoft Office systems and strong analytical skills essential Flexibility and adaptability in a dynamic environment essential Core Competency Requirement Communication: Conveys information clearly and effectively across audiences (Advanced) Collaboration: Works effectively with others to achieve common goals (Expert) Trust & Results: Takes ownership of work and delivers high-quality outcomes (Advanced) Innovation: Seeks better ways of working and embraces change (Proficient) Technical Expertise: Proven capability to perform tasks requiring specific knowledge, experience or professional qualifications (Advanced) Leadership: Inspires and enables others to achieve goals and develop their potential (Proficient) About Us MPG is a global collective servicing the classic British and Specialty automotive hobby. From MGs to Austin Healeys, Triumphs to Classic Mini, our goal is to be leading worldwide source for British and Specialty automotive parts and accessories. Land Rover, Jaguar, and even the Mazda Miata, our passion for amazing sports cars is only shadowed by the passion of the cars owners around the world. We are made up of 3 distinct companies, who all share the same goals and values. Moss (Moss Miata, Moss Motors, and Moss Europe), Rimmer, and SNG Barratt, strive to meet the needs of all owners, from basic maintenance to performance products, brake pads to superchargers. We craft our own upholstery, design our own products, and source the best quality parts for the cars we serve found anywhere around the world. Join a team that works hard, has fun, and is committed to the future of the hobby through integrity, teamwork, and an inventive automotive spirit.
Apr 30, 2026
Full time
Overview Are you looking for an exciting growth opportunity with a global company who is the top of its class? Are you passionate about automotive? MPG is seeking an experienced and forward thinking QHSE Manager to own and elevate Quality, Health & Safety, Environmental standards, and Facilities management across our European operations. This is a high impact leadership role, central to our operational excellence strategy. You'll shape the systems, culture, and processes that ensure our products meet the highest standards, our people work safely, and our facilities operate efficiently. If you're passionate about building robust systems, empowering teams, and driving continual improvement across multiple sites - we want to meet you. Responsibilities Leadership: Develop and lead a cohesive QHSE function that supports all operational areas (production, procurement, logistics, etc.); Define and communicate a clear Quality and EH&S vision aligned with the company's operational and strategic goals; Manage and mentor QHSE/Returns teams across multiple sites (8-10 people), ensuring consistent standards, tools, and performance expectations; Be an active leader in the Operations organisation driving change and continuous improvement Quality Management: Own and maintain the company-wide Quality Management System and Quality Policy; Ensure ISO 9001 certification is achieved and sustained at designated locations; Develop, harmonise and implement consistent quality standards, procedures, and specifications across all MPG operations; Ensure all processes comply with relevant safety, legal, and international standards; Conduct regular audits and reviews to ensure adherence to internal and external quality requirements Quality Assurance & Control: Ensure that all products (manufactured in-house and sourced from suppliers) meet requirements; Work closely with customer-facing teams to understand expectations and ensure they are met or exceeded; Analysing, identifying and implementing manufacturing and/or business process improvements which will improve capability and performance; Collaborate with Production, Engineering, Purchasing and key suppliers to improve product quality; Integrate supplier quality standards across sites; Lead initiatives to reduce internal and external quality issues; Support manufacturing teams by providing quality assurance expertise and best practices; Conduct inspections, reviews, and testing (e.g., First Article Inspection) to validate part quality; Investigate quality concerns, lead root cause analysis, and collaborate cross-functionally to develop and implement corrective actions Returns Management: Oversee customer and vendor returns processes, ensuring timely inspections, root cause identification, and corrective action; Manage centralised returns operation, improving turnaround times and supporting customer service effectiveness; Collaborate with Procurement and Supplier Quality to process RTVs (Return to Vendor), scrappage, or rework decisions; Monitor return trends, identify recurring issues, and recommend process improvements EH&S: Develop & maintain occupational health and safety policy and governance arrangements; Develop and maintain a health and safety management system that reflects legal and good practice standards; Develop and maintain a process for health and safety inspections and audits to monitor performance. Measure and report health and safety performance; Identify hazards and complete risk assessments / incident investigations; Align health and safety decision-making with business decision-making and risk management; Advise on the maintenance and improvement of safe systems of work; Train and educate SNG Group colleagues to enhance the health and safety culture Facilities: Overseeing facility based activities including security, parking, cleaning, building works etc; Ensure all facilities meet environmental, health and security standards; Ensure that facilities / amenities, such as water, heating, air-con etc, are well-maintained; Management of the company vehicle fleet Key Performance Indicators ISO9001 compliance / certification NCR containment Reduction in non-conformances / customer returns Increase internal and external supplied quality Documentation compliance Internal audit plan on-time to plan CAPA action closure TRIR / Near misses Skills & Qualifications Experience in Quality and/or EH&S leadership essential Proven experience of managing / maintaining an ISO9001 Quality Management System essential NEBOSH / IOSH (or similar) accreditation highly desirable Strong understanding of national or international industry regulations desirable Decision making ability coupled with the ability to work independently and proactively essential Excellent investigative and problem-solving skills High attention to detail and accuracy essential Excellent verbal and written communication skills essential Ability to create and maintain effective working relationships essential Knowledge of Microsoft Office systems and strong analytical skills essential Flexibility and adaptability in a dynamic environment essential Core Competency Requirement Communication: Conveys information clearly and effectively across audiences (Advanced) Collaboration: Works effectively with others to achieve common goals (Expert) Trust & Results: Takes ownership of work and delivers high-quality outcomes (Advanced) Innovation: Seeks better ways of working and embraces change (Proficient) Technical Expertise: Proven capability to perform tasks requiring specific knowledge, experience or professional qualifications (Advanced) Leadership: Inspires and enables others to achieve goals and develop their potential (Proficient) About Us MPG is a global collective servicing the classic British and Specialty automotive hobby. From MGs to Austin Healeys, Triumphs to Classic Mini, our goal is to be leading worldwide source for British and Specialty automotive parts and accessories. Land Rover, Jaguar, and even the Mazda Miata, our passion for amazing sports cars is only shadowed by the passion of the cars owners around the world. We are made up of 3 distinct companies, who all share the same goals and values. Moss (Moss Miata, Moss Motors, and Moss Europe), Rimmer, and SNG Barratt, strive to meet the needs of all owners, from basic maintenance to performance products, brake pads to superchargers. We craft our own upholstery, design our own products, and source the best quality parts for the cars we serve found anywhere around the world. Join a team that works hard, has fun, and is committed to the future of the hobby through integrity, teamwork, and an inventive automotive spirit.
Job Purpose The Workplace Experience Support Specialist delivers exceptional workplace and guest experiences, ensuring customers have access to the services, spaces, and support needed to work safely, comfortably, and compliantly. Operating flexibly across the office-on the floor or from the One Team Hub-you will provide welcome services, meeting and event support, workplace operations, compliance activities, and logistics. This role combines responsibilities traditionally held by multiple teams, creating a varied and dynamic working environment. Key Responsibilities Guest Welcome & Customer Experience Deliver concierge-level service with strong knowledge of PwC spaces and the local area. Support Welcome teams when required Manage visitor access, badge hosting, and adhere to security protocols, including tailgating prevention. Work closely with the Workplace Experience Manager on safety, access management, and contractor coordination. Meeting Rooms & Events Support Coordinate and monitor meeting room and event bookings, including catering and hosting requirements. Support hospitality operations and refreshment setup. Assist with event creation, room layout planning, visitor management, issue resolution, and post-event feedback. Floor Management & Space Ownership Conduct regular checks of meeting rooms, lounges, cloakrooms, and office floors to ensure readiness and cleanliness. Log, track, and escalate faults as needed. Support AV/IT queries, locker systems, and service hub replenishment. Build strong relationships with PwC teams and act as a visible, proactive workplace presence. Workplace Support & Compliance Support the WEM/Deputy with facilities management tasks including fabric checks, equipment safety, asset tagging, and sensor monitoring. Assist with internal/external audits, contractor escorts, DSE checks, and evacuation support. Help colleagues navigate workplace technology, space usage, and reporting tools. Mail, Parcels, Courier & Print Services Process domestic/international couriers, tracked mail, and IT equipment dispatch. Manage inbound deliveries, internal mail, and standard postal services. Support print requests, finishing, quality control, secure file deletion, and consumable replenishment (office dependent). One Team Collaboration Work closely with all workplace service partners to maintain consistent, seamless "One Team" delivery. Proactively complete quick tasks and support colleagues across service lines. Health & Safety Use equipment safely and report any risks, deficiencies, or faults immediately. Follow SPS health and safety policies and training requirements. Escalate issues or training needs to the line manager promptly. Skills & Experience Experience in workplace services, facilities, hospitality, or front-of-house environments. Excellent customer service, communication, and relationship-building abilities. Confident with Microsoft Teams, MS Office, ServiceNow, EMS, and workplace technology. Capable of supporting AV/IT peripherals and basic troubleshooting. Organised, adaptable, and able to balance planned and reactive tasks effectively. Resilient and quick to respond to queries, incidents, or operational needs. Equal Opportunities SPS is committed to a diverse, inclusive, and supportive workplace. Employee-led networks champion gender equality, LGBTQIA+ inclusion, neurodiversity, disability, wellbeing, cultural diversity, menopause support, domestic abuse support, and men's wellbeing. We are a Disability Confident employer-candidates with disabilities who meet the essential criteria will be progressed to the next stage, with reasonable adjustments available.
Apr 30, 2026
Full time
Job Purpose The Workplace Experience Support Specialist delivers exceptional workplace and guest experiences, ensuring customers have access to the services, spaces, and support needed to work safely, comfortably, and compliantly. Operating flexibly across the office-on the floor or from the One Team Hub-you will provide welcome services, meeting and event support, workplace operations, compliance activities, and logistics. This role combines responsibilities traditionally held by multiple teams, creating a varied and dynamic working environment. Key Responsibilities Guest Welcome & Customer Experience Deliver concierge-level service with strong knowledge of PwC spaces and the local area. Support Welcome teams when required Manage visitor access, badge hosting, and adhere to security protocols, including tailgating prevention. Work closely with the Workplace Experience Manager on safety, access management, and contractor coordination. Meeting Rooms & Events Support Coordinate and monitor meeting room and event bookings, including catering and hosting requirements. Support hospitality operations and refreshment setup. Assist with event creation, room layout planning, visitor management, issue resolution, and post-event feedback. Floor Management & Space Ownership Conduct regular checks of meeting rooms, lounges, cloakrooms, and office floors to ensure readiness and cleanliness. Log, track, and escalate faults as needed. Support AV/IT queries, locker systems, and service hub replenishment. Build strong relationships with PwC teams and act as a visible, proactive workplace presence. Workplace Support & Compliance Support the WEM/Deputy with facilities management tasks including fabric checks, equipment safety, asset tagging, and sensor monitoring. Assist with internal/external audits, contractor escorts, DSE checks, and evacuation support. Help colleagues navigate workplace technology, space usage, and reporting tools. Mail, Parcels, Courier & Print Services Process domestic/international couriers, tracked mail, and IT equipment dispatch. Manage inbound deliveries, internal mail, and standard postal services. Support print requests, finishing, quality control, secure file deletion, and consumable replenishment (office dependent). One Team Collaboration Work closely with all workplace service partners to maintain consistent, seamless "One Team" delivery. Proactively complete quick tasks and support colleagues across service lines. Health & Safety Use equipment safely and report any risks, deficiencies, or faults immediately. Follow SPS health and safety policies and training requirements. Escalate issues or training needs to the line manager promptly. Skills & Experience Experience in workplace services, facilities, hospitality, or front-of-house environments. Excellent customer service, communication, and relationship-building abilities. Confident with Microsoft Teams, MS Office, ServiceNow, EMS, and workplace technology. Capable of supporting AV/IT peripherals and basic troubleshooting. Organised, adaptable, and able to balance planned and reactive tasks effectively. Resilient and quick to respond to queries, incidents, or operational needs. Equal Opportunities SPS is committed to a diverse, inclusive, and supportive workplace. Employee-led networks champion gender equality, LGBTQIA+ inclusion, neurodiversity, disability, wellbeing, cultural diversity, menopause support, domestic abuse support, and men's wellbeing. We are a Disability Confident employer-candidates with disabilities who meet the essential criteria will be progressed to the next stage, with reasonable adjustments available.
Operations Director Glasgow, Hybrid Full Time, Permanent My client is a global software organisation trusted by some of the world's most recognisable brands. As part of their continued investment in growth, they are looking to appoint an Operations Director to take ownership of day to day operations, performance, and continuous improvement. This is a hands-on role for someone who enjoys bringing structure, improving how things work, and having real accountability in a fast moving environment. You will play a key part in shaping operational effectiveness across the business, working closely with senior stakeholders. The role You will own the full delivery lifecycle, from order through to installation, onboarding, and live customer operation, ensuring a seamless, high-quality experience at scale. This is not a strategy only position. You will be expected to bring structure, pace, and accountability into a growing, fast-moving environment. Owning end to end delivery from order through to installation, onboarding, and live operation Ensuring customers go live on time with a consistent, high quality experience Building a scalable and repeatable installation and onboarding model Leading supply chain and logistics, including partner performance and supplier management Driving delivery speed, cost control, and operational reliability Owning customer support performance, improving response times, resolution quality, and overall experience Proactively resolving issues and embedding continuous improvement Building operational systems, dashboards, and key performance indicators to drive visibility and decision making Leading and developing teams across support, onboarding, and delivery with clear accountability and pace Working closely with sales and product teams to ensure seamless delivery and alignment between commercial commitments and operations The candidate We are looking for a proven senior ops professional who thrives in high growth environments and knows how to turn complexity into clarity. Experience as an Operations Manager/Operations Director, or similar senior role A strong track record in multi site, logistics, or service led environments Experience building and scaling operational processes and infrastructure Experience in software and hardware enabled businesses is desirable but not essential Experience scaling operations internationally Excellent written and verbal skills In return Salary up to £80,000 Bonus A pivotal leadership role in a high growth, scaling business Direct impact on company performance and customer success A fast paced, ambitious environment where execution is valued Interested? Click 'Apply' today
Apr 30, 2026
Full time
Operations Director Glasgow, Hybrid Full Time, Permanent My client is a global software organisation trusted by some of the world's most recognisable brands. As part of their continued investment in growth, they are looking to appoint an Operations Director to take ownership of day to day operations, performance, and continuous improvement. This is a hands-on role for someone who enjoys bringing structure, improving how things work, and having real accountability in a fast moving environment. You will play a key part in shaping operational effectiveness across the business, working closely with senior stakeholders. The role You will own the full delivery lifecycle, from order through to installation, onboarding, and live customer operation, ensuring a seamless, high-quality experience at scale. This is not a strategy only position. You will be expected to bring structure, pace, and accountability into a growing, fast-moving environment. Owning end to end delivery from order through to installation, onboarding, and live operation Ensuring customers go live on time with a consistent, high quality experience Building a scalable and repeatable installation and onboarding model Leading supply chain and logistics, including partner performance and supplier management Driving delivery speed, cost control, and operational reliability Owning customer support performance, improving response times, resolution quality, and overall experience Proactively resolving issues and embedding continuous improvement Building operational systems, dashboards, and key performance indicators to drive visibility and decision making Leading and developing teams across support, onboarding, and delivery with clear accountability and pace Working closely with sales and product teams to ensure seamless delivery and alignment between commercial commitments and operations The candidate We are looking for a proven senior ops professional who thrives in high growth environments and knows how to turn complexity into clarity. Experience as an Operations Manager/Operations Director, or similar senior role A strong track record in multi site, logistics, or service led environments Experience building and scaling operational processes and infrastructure Experience in software and hardware enabled businesses is desirable but not essential Experience scaling operations internationally Excellent written and verbal skills In return Salary up to £80,000 Bonus A pivotal leadership role in a high growth, scaling business Direct impact on company performance and customer success A fast paced, ambitious environment where execution is valued Interested? Click 'Apply' today
As Transport Shift Manager, you will oversee the day-to-day transport operation on shift, ensuring timely, compliant, and efficient deliveries while leading a team of drivers and planners. Drive operational performance, resolve issues proactively, and maintain high standards of safety, service, and cost control within a fast-paced distribution environment. Client Details A leading and well-established food distribution business is seeking a Transport Shift Manager to join its high-performing logistics operation based in Harlow. This is an excellent opportunity to play a key role in a fast-paced, customer-focused environment, ensuring efficient and compliant transport operations. Description Reporting to the Transport Manager, you will be responsible for overseeing the day-to-day transport operation on shift, ensuring deliveries are executed safely, efficiently, and in line with regulatory requirements. Key Responsibilities Manage and lead a team of drivers and transport planners during your shift Ensure all deliveries are completed on time and to the highest service standards Monitor compliance with transport legislation, including driver hours and tachograph regulations Proactively resolve operational issues and implement continuous improvement initiatives Maintain strong communication with warehouse, planning, and customer service teams Oversee vehicle utilisation, route planning, and cost control measures Ensure health & safety standards are adhered to at all times Profile The Transport Shift Manager will come with the following skill-set: Proven experience in a transport or logistics management role Strong knowledge of UK transport regulations and compliance requirements Experience managing teams within a fast-paced distribution environment Excellent problem-solving skills and the ability to make decisions under pressure Strong communication and leadership capabilities CPC qualification (desirable but not essential) Job Offer On offer: £51,885 Bonus Overtime (time and half) Triple pay on bank holiday Company discounts and benefits 21 days holiday Shift Pattern: 4 on 4 off 7pm to 7am Logistics Distribution and Supply Chain
Apr 30, 2026
Full time
As Transport Shift Manager, you will oversee the day-to-day transport operation on shift, ensuring timely, compliant, and efficient deliveries while leading a team of drivers and planners. Drive operational performance, resolve issues proactively, and maintain high standards of safety, service, and cost control within a fast-paced distribution environment. Client Details A leading and well-established food distribution business is seeking a Transport Shift Manager to join its high-performing logistics operation based in Harlow. This is an excellent opportunity to play a key role in a fast-paced, customer-focused environment, ensuring efficient and compliant transport operations. Description Reporting to the Transport Manager, you will be responsible for overseeing the day-to-day transport operation on shift, ensuring deliveries are executed safely, efficiently, and in line with regulatory requirements. Key Responsibilities Manage and lead a team of drivers and transport planners during your shift Ensure all deliveries are completed on time and to the highest service standards Monitor compliance with transport legislation, including driver hours and tachograph regulations Proactively resolve operational issues and implement continuous improvement initiatives Maintain strong communication with warehouse, planning, and customer service teams Oversee vehicle utilisation, route planning, and cost control measures Ensure health & safety standards are adhered to at all times Profile The Transport Shift Manager will come with the following skill-set: Proven experience in a transport or logistics management role Strong knowledge of UK transport regulations and compliance requirements Experience managing teams within a fast-paced distribution environment Excellent problem-solving skills and the ability to make decisions under pressure Strong communication and leadership capabilities CPC qualification (desirable but not essential) Job Offer On offer: £51,885 Bonus Overtime (time and half) Triple pay on bank holiday Company discounts and benefits 21 days holiday Shift Pattern: 4 on 4 off 7pm to 7am Logistics Distribution and Supply Chain
Digicon Operator / Flexo Printer Location : Castleford Salary: DOE Company: A large packaging and labels client within a variety of markets including food and beverage and non-food. Role : To ensure high standards are maintained in the completion of a label and a quality finished result is achieved on press. To be able to understand CMS and job expectation To be able to set web up central To be able to mount mag cutter up and align print to die strike register mark To be able to initialise job and strip waste matrix away To be able to set flexo, screen and foiling units in line with CMS requirements Ink mixing to agreed recipe and standard as and when required. Measuring ink via Xrite delta reading methods Working with the Digital & Logistics Site Manager & Printer to optimise process an prioritise work to meet customer demands. Actively seek process improvements and cost saving initiatives throughout the business Requirements: Experience within the labels/ print/ packaging industry Ideally experienced working on ABG Digicon previously but will consider flexo print experience Will also consider flexo print experience Slitting, rewind and finishing equipment will be considered Ability to work well under tight deadlines for projects of various size and scope Positive "can do" customer focus and attitude Develop knowledge of materials available Use initiative and resourcefulness to develop new methods, or propose new solutions Maintain operating procedures with attention to detail Apply Please email your full CV details to us. All applications are strictly confidential, and your details will not be shared without your consent. Key words; Printer / Flexo Printer / Machine Minder / Screen Combination Printer / UV / Narrow Web / Labels / Packaging / MPS/ Nilpeter / Mark Andy / Digicon / Digicon Operator / ABG Digicon / Digicon S3 / Flexo / Flexo Print
Apr 30, 2026
Full time
Digicon Operator / Flexo Printer Location : Castleford Salary: DOE Company: A large packaging and labels client within a variety of markets including food and beverage and non-food. Role : To ensure high standards are maintained in the completion of a label and a quality finished result is achieved on press. To be able to understand CMS and job expectation To be able to set web up central To be able to mount mag cutter up and align print to die strike register mark To be able to initialise job and strip waste matrix away To be able to set flexo, screen and foiling units in line with CMS requirements Ink mixing to agreed recipe and standard as and when required. Measuring ink via Xrite delta reading methods Working with the Digital & Logistics Site Manager & Printer to optimise process an prioritise work to meet customer demands. Actively seek process improvements and cost saving initiatives throughout the business Requirements: Experience within the labels/ print/ packaging industry Ideally experienced working on ABG Digicon previously but will consider flexo print experience Will also consider flexo print experience Slitting, rewind and finishing equipment will be considered Ability to work well under tight deadlines for projects of various size and scope Positive "can do" customer focus and attitude Develop knowledge of materials available Use initiative and resourcefulness to develop new methods, or propose new solutions Maintain operating procedures with attention to detail Apply Please email your full CV details to us. All applications are strictly confidential, and your details will not be shared without your consent. Key words; Printer / Flexo Printer / Machine Minder / Screen Combination Printer / UV / Narrow Web / Labels / Packaging / MPS/ Nilpeter / Mark Andy / Digicon / Digicon Operator / ABG Digicon / Digicon S3 / Flexo / Flexo Print
Role: General Manager - National Opportunities (Relocation Required) Ready to Shape the Future of Operations - Anywhere in the UK? Are you a high-calibre operational leader with the ambition and mobility to take on a significant General Management role wherever the business needs you? Do you thrive in complex, fast-paced environments and have the credibility to lead large, multidisciplinary teams through change and growth? As we continue to expand, we are seeking a General Manager of true GM stature - commercially astute, operationally rigorous, and completely flexible on relocation within the UK. We are specifically looking for leaders who see their career nationally, not regionally, with this specific role being based in Falkirk, Scotland. This is more than a site role. It is a platform for long-term progression within a high-performance, internationally recognised organisation. Your Opportunity You will take full leadership responsibility for a major operational site at a pivotal stage of its growth journey. With full P&L accountability and end-to-end operational oversight, you will shape culture, performance, and strategic direction - positioning the site, and your career, for sustained success. Your Mission Inspire and Lead Provide visible, values-led leadership across production, logistics, customer service, and support functions. Build a culture of accountability, collaboration, and high performance. Own the Numbers Take full P&L responsibility, driving strong financial performance, protecting revenue, and delivering ambitious EBITDA targets. Develop Future Leaders Coach and mentor your leadership team, strengthening capability, succession planning, and organisational resilience. Drive Transformation Lead Lean and continuous improvement initiatives, embedding best-in-class standards in safety, quality, service, and cost control. Shape Strategic Growth Identify and deliver opportunities for operational efficiency, innovation, and long-term value creation, aligned to group strategy. Deliver for Customers Ensure service excellence remains uncompromised during periods of change, complexity, and growth. What We're Looking For Proven General Management or Senior Operational Leadership experience within a fast-paced production, manufacturing, or logistics environment. Demonstrated success managing full site P&L with clear evidence of commercial impact. Change leadership capability, with experience navigating cultural and operational transformation. Strategic and commercial acumen, with strong command of KPIs, cost control, and performance metrics. A people-centric leadership style, building high-performing teams through engagement, accountability, and trust. National mobility and full relocation flexibility within the UK - essential for long-term progression within the business. Uncompromising commitment to health, safety, quality, and sustainability. Why Join Us? National Career Pathway We are looking for leaders who see themselves progressing across multiple sites and opportunities within the UK. Mobility opens doors. Real Impact You will lead a strategically important operation within a globally recognised business. Long-Term Growth We invest in leaders with the potential to grow beyond a single site. This role offers visibility, scale, and future opportunity. High-Performance Culture Resilience, accountability, and results define us. You will be surrounded by ambitious peers and supported by a forward-thinking leadership team. If you are commercially sharp, operationally credible, and fully flexible on UK relocation - and you are ready to take ownership of a significant General Management platform - we want to hear from you. Apply now and take the next decisive step in your General Management career. Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Apr 30, 2026
Full time
Role: General Manager - National Opportunities (Relocation Required) Ready to Shape the Future of Operations - Anywhere in the UK? Are you a high-calibre operational leader with the ambition and mobility to take on a significant General Management role wherever the business needs you? Do you thrive in complex, fast-paced environments and have the credibility to lead large, multidisciplinary teams through change and growth? As we continue to expand, we are seeking a General Manager of true GM stature - commercially astute, operationally rigorous, and completely flexible on relocation within the UK. We are specifically looking for leaders who see their career nationally, not regionally, with this specific role being based in Falkirk, Scotland. This is more than a site role. It is a platform for long-term progression within a high-performance, internationally recognised organisation. Your Opportunity You will take full leadership responsibility for a major operational site at a pivotal stage of its growth journey. With full P&L accountability and end-to-end operational oversight, you will shape culture, performance, and strategic direction - positioning the site, and your career, for sustained success. Your Mission Inspire and Lead Provide visible, values-led leadership across production, logistics, customer service, and support functions. Build a culture of accountability, collaboration, and high performance. Own the Numbers Take full P&L responsibility, driving strong financial performance, protecting revenue, and delivering ambitious EBITDA targets. Develop Future Leaders Coach and mentor your leadership team, strengthening capability, succession planning, and organisational resilience. Drive Transformation Lead Lean and continuous improvement initiatives, embedding best-in-class standards in safety, quality, service, and cost control. Shape Strategic Growth Identify and deliver opportunities for operational efficiency, innovation, and long-term value creation, aligned to group strategy. Deliver for Customers Ensure service excellence remains uncompromised during periods of change, complexity, and growth. What We're Looking For Proven General Management or Senior Operational Leadership experience within a fast-paced production, manufacturing, or logistics environment. Demonstrated success managing full site P&L with clear evidence of commercial impact. Change leadership capability, with experience navigating cultural and operational transformation. Strategic and commercial acumen, with strong command of KPIs, cost control, and performance metrics. A people-centric leadership style, building high-performing teams through engagement, accountability, and trust. National mobility and full relocation flexibility within the UK - essential for long-term progression within the business. Uncompromising commitment to health, safety, quality, and sustainability. Why Join Us? National Career Pathway We are looking for leaders who see themselves progressing across multiple sites and opportunities within the UK. Mobility opens doors. Real Impact You will lead a strategically important operation within a globally recognised business. Long-Term Growth We invest in leaders with the potential to grow beyond a single site. This role offers visibility, scale, and future opportunity. High-Performance Culture Resilience, accountability, and results define us. You will be surrounded by ambitious peers and supported by a forward-thinking leadership team. If you are commercially sharp, operationally credible, and fully flexible on UK relocation - and you are ready to take ownership of a significant General Management platform - we want to hear from you. Apply now and take the next decisive step in your General Management career. Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
About the Role Key Account Administrator About the Role We re looking for a highly organised and proactive Key Account Administrator to join Panda, supporting the coordination and processing of contracts for our Key Account customers. Working closely with Key Account Managers and Corporate Accounts teams, you ll play an important role in keeping customer contracts moving, maintaining accurate data, and supporting a smooth customer experience from set-up through to ongoing account support. This is a great opportunity for someone who enjoys working in a fast-paced environment, has strong attention to detail, and takes pride in delivering reliable, high-quality administration. As a Key Account Administrator , you ll support a busy commercial team, helping ensure contracts, customer information, leads, documentation, and queries are processed accurately and efficiently. What You ll Be Doing You ll be responsible for: Managing and processing new and existing sales contracts within the AMCS system Ensuring contract and customer data is accurate and aligned with internal processes Maintaining and updating sales leads within the CRM system Working closely with Key Account Managers to provide regular updates and support timely contract delivery Keeping supplier and customer information up to date across company systems Carrying out credit checks and ensuring information provided is accurate and complete Liaising with subcontractors to ensure bins are delivered on time for customers Generating Waste Transfer Notes for customers outside of the annual renewal cycle Overseeing the Major Accounts inbox, ensuring queries are handled efficiently or directed to the correct team Preparing and processing documentation promptly to support customer and operational requirements Resolving invoice queries in partnership with finance teams and helping identify recurring issues Distributing inbound web and phone leads to the relevant sales teams Ensuring all leads are logged accurately within CRM Providing wider sales administration support, including logging quotes, producing Power BI reports, and assisting with new mobilisation rollouts What We re Looking For We re looking for someone who is organised, accurate, and confident working with multiple priorities. You ll ideally bring: Previous experience in an administrative, sales support, customer support, or similar role Experience working in a fast-paced environment Strong attention to detail and accuracy when handling data and documentation Excellent time-management and organisational skills Confident communication skills, both written and verbal A proactive and helpful approach to supporting colleagues and customers Motivation to develop your own skills and contribute to a team Experience using CRM systems would be desirable Knowledge of the waste, recycling, logistics, or environmental services sector would be advantageous, but is not essential Why Join Panda? This Key Account Administrator role offers the chance to be part of a busy, customer-focused commercial team where accuracy, service, and teamwork really matter. You ll have the opportunity to build strong knowledge of our systems, customers, and contracts while supporting key business activity across the wider sales function. This is a great opportunity for someone looking to develop their career in sales administration, customer coordination, or key account support within a growing and operationally focused business. About Us We are Panda. We value waste. We re in the business of waste management but that doesn t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste. Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve. At Panda, people are at the heart of everything we do . We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other s wellbeing, encourage development, and support growth because we know we re stronger together. We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward. We own what we do . From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make. And above all, we act with trust and integrity . Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results knowing our people are empowered to do the right thing. Our journey depends on talented, committed people who want to make an impact. Take the first step and join us on the journey. Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)
Apr 30, 2026
Full time
About the Role Key Account Administrator About the Role We re looking for a highly organised and proactive Key Account Administrator to join Panda, supporting the coordination and processing of contracts for our Key Account customers. Working closely with Key Account Managers and Corporate Accounts teams, you ll play an important role in keeping customer contracts moving, maintaining accurate data, and supporting a smooth customer experience from set-up through to ongoing account support. This is a great opportunity for someone who enjoys working in a fast-paced environment, has strong attention to detail, and takes pride in delivering reliable, high-quality administration. As a Key Account Administrator , you ll support a busy commercial team, helping ensure contracts, customer information, leads, documentation, and queries are processed accurately and efficiently. What You ll Be Doing You ll be responsible for: Managing and processing new and existing sales contracts within the AMCS system Ensuring contract and customer data is accurate and aligned with internal processes Maintaining and updating sales leads within the CRM system Working closely with Key Account Managers to provide regular updates and support timely contract delivery Keeping supplier and customer information up to date across company systems Carrying out credit checks and ensuring information provided is accurate and complete Liaising with subcontractors to ensure bins are delivered on time for customers Generating Waste Transfer Notes for customers outside of the annual renewal cycle Overseeing the Major Accounts inbox, ensuring queries are handled efficiently or directed to the correct team Preparing and processing documentation promptly to support customer and operational requirements Resolving invoice queries in partnership with finance teams and helping identify recurring issues Distributing inbound web and phone leads to the relevant sales teams Ensuring all leads are logged accurately within CRM Providing wider sales administration support, including logging quotes, producing Power BI reports, and assisting with new mobilisation rollouts What We re Looking For We re looking for someone who is organised, accurate, and confident working with multiple priorities. You ll ideally bring: Previous experience in an administrative, sales support, customer support, or similar role Experience working in a fast-paced environment Strong attention to detail and accuracy when handling data and documentation Excellent time-management and organisational skills Confident communication skills, both written and verbal A proactive and helpful approach to supporting colleagues and customers Motivation to develop your own skills and contribute to a team Experience using CRM systems would be desirable Knowledge of the waste, recycling, logistics, or environmental services sector would be advantageous, but is not essential Why Join Panda? This Key Account Administrator role offers the chance to be part of a busy, customer-focused commercial team where accuracy, service, and teamwork really matter. You ll have the opportunity to build strong knowledge of our systems, customers, and contracts while supporting key business activity across the wider sales function. This is a great opportunity for someone looking to develop their career in sales administration, customer coordination, or key account support within a growing and operationally focused business. About Us We are Panda. We value waste. We re in the business of waste management but that doesn t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste. Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve. At Panda, people are at the heart of everything we do . We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other s wellbeing, encourage development, and support growth because we know we re stronger together. We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward. We own what we do . From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make. And above all, we act with trust and integrity . Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results knowing our people are empowered to do the right thing. Our journey depends on talented, committed people who want to make an impact. Take the first step and join us on the journey. Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)