21 jobs found

Team Manager - Development Management (Planning) Hourly Rate: 54ph Contract Duration: Until August 2026 Location: Forde House / Head Office, TQ12 Hours: Monday - Friday 9am - 5pm Minimum 50% office attendance local is preferable but they need to attend a minimum of 2 days per week (sometimes more) so could be away and travel down Purpose of the Role To provide effective management and lead a team(s) of officers within the Development management service including responsibility for staff performance management. To act as case officer for corporately important major projects to drive the Development Management function within the Council. To deputise for the Head of Development Management and cover for the Planning Support Manager as required. Key Duties and Responsibilities Team management including workload allocation and managing performance to ensure individual and teams work effectively and local and service performance indicators are met. Responsible to ensure all advice, recommendations and decisions (both as an individual and of team) comply with all relevant regulations and legislation, and appropriately consider representations from individuals and groups. Take an active role as part of the Development Management service management team including participating/contributing to long term strategic decisions and policy making. Responding to media enquiries in accordance with advice and support from the Comms team and as agreed with Head of Service. Acting as Safeguarding ambassador Provide definitive expert development management advice on complex technical planning, design, development viability, environmental, conservation and other planning-related matters. Qualifications Post Graduate Level Town Planning Qualification. Corporate Membership of the Royal Town Planning Institute. Experience Extensive and broad experience of the development management function including in a Local Planning Authority (min. 3 years post post-graduate). Project management of complex multi-agency teams over large scale long term projects. Knowledge Thorough knowledge, and skills in the application, of relevant legislation. Understanding and application of both large scale urban design and detailed building design matters Apply today! Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Salary : £46,871 to £50,998 per annum (inclusive) + Local Government Pension Scheme (pay award pending) Contract : Permanent, full-time (37 hours per week) Location : Civic Centre, St Peter's Street, St Albans, Hertfordshire, AL1 3JE. Flexible working options available, including hybrid working Job reference: P1815 About the role An exciting opportunity has arisen for a Procurement & Contracts Solicitor in a Legal Shared Service Procurement and Contracts Team. This pivotal role will predominantly: • Provide high level, robust and specialist professional legal advice and support in the provision of contract and procurement-related legal services to the organisation, its senior officers and councillors • Ensure client requirements are met within legal constraints • In addition, the postholder will support the achievement of the organisation s corporate plan, projects and aims and ensure the delivery of high-quality customer service from the in-house team, external solicitors and from counsel. Key Responsibilities • Lead on complex legal matters, identifying potential areas of risk and liability and advising on solution focused strategies • Ensure Legal Shared Services provides proactive, pragmatic, robust and solution focused advice and a support service to all clients (internal and external) • Research, analyse, investigate and provide legal advice to councillors and to officers on any matter within the functions of the organisation • Attend Member and Officer meetings as required, including meetings of the council, cabinet and committees, to ensure that decisions are lawful About You We re seeking a confident legal professional with: • Legal expertise and experience in procurement and contracts law • Strong interpersonal and client management skills • A collaborative approach to working across councils and teams Guided by a Sustainability and Climate Crisis Strategy, the organisation puts the environment at the heart of every decision. They live their values trust, care, confidence, collaboration and customer focus while delivering sustainable services and reducing environmental impact. Join the organisation and make a difference. About the area This historic cathedral city offers a rich heritage, evident in its Roman remains, beautiful architecture, heritage sites and conservation areas. Set within the green belt and located near major transport routes, the district includes a vibrant city centre and thriving villages. Centrally located offices are close to the station (with direct links to London), shops and restaurants, making it a great place to live and work. Benefits In addition to working within a great team and receiving a competitive salary, you will have access to: • 30.5 days basic annual leave (increasing with service) plus bank holidays • (Annual leave will be pro-rated for anyone who does not work a standard full-time pattern of 37 hours over 5 days, for example part-time staff) • Local Government Pension Scheme • Flexible working options • Staff parking permit • Reimbursement of professional fees • Comprehensive development and training • Discounted membership at selected local sports and fitness centres • Access to discounts and benefits via an online platform Additional Information Disability Confident The organisation is proud to be a Disability Confident employer and guarantees an interview to anyone disclosing a disability whose application meets all the essential criteria for the post. Disclosure Checks This post is subject to a Basic Disclosure Check. English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post. For those whose language is a signed language, the provision of a sign language interpreter who speaks English to the required standard of fluency will be provided. Further information about the legal requirement can be found online. If you re ready to take the next step in your legal career and help shape the future of the Legal Shared Service, we d love to hear from you. Closing date for applications: 5 June 2026 Interviews are scheduled for the weeks commencing 15 June 2026 and 22 June 2026. Please note: Interviews are conducted throughout the application process. The organisation reserves the right to close the vacancy at an earlier date and strongly encourages early applications. You may have experience in the following: Procurement Solicitor, Contracts Solicitor, Commercial Solicitor, Local Government Solicitor, Public Sector Lawyer, Procurement Lawyer, Contracts Lawyer, Commercial Lawyer, Legal Officer, Senior Solicitor, Local Authority Lawyer. REF-

Salary : £50,998 to £55,224 per annum (inclusive) + Local Government Pension Scheme (pay award pending) Contract : Permanent, full-time (37 hours per week) Location : St Albans. Flexible working options available, including hybrid working Job Ref: P2495 About the role An exciting opportunity has arisen for a Procurement & Contracts Solicitor in a Legal Shared Service Procurement and Contracts Team. This pivotal role will predominantly: • Lead, support, develop and manage the Procurement and Contracts team • Ensure the delivery of proactive, robust, high quality professional and specialist legal advice on Procurement and Contracts legal matters • Ensure client requirements are met within legal constraints • In addition, the postholder will support the achievement of the organisation s corporate plan, projects and aims and ensure the delivery of high-quality customer service from the in-house team, external solicitors and from counsel. Key Responsibilities • Lead, support, develop and manage the Procurement and Contracts team and contribute to the development of the Legal Shared Service generally • Lead on complex legal matters, identifying potential areas of risk and liability and advising on solution focused strategies • Ensure Legal Shared Services provides proactive, pragmatic, robust and solution focused advice and a support service to all clients (internal and external) • Research, analyse, investigate and provide legal advice to councillors and to officers on any matter within the functions of the council • Attend Member and Officer meetings as required, including meetings of the council, cabinet and committees, to ensure that decisions are lawful About you We re seeking a confident, qualified legal professional with: • Legal expertise and experience in contracts law and local government procurement • A proven track record in managing a legal team • Strong interpersonal and client management skills • A collaborative approach to working across councils and teams Guided by a Sustainability and Climate Crisis Strategy, the organisation puts the environment at the heart of every decision. They live their values trust, care, confidence, collaboration and customer focus while delivering sustainable services and reducing environmental impact. Join the organisation and make a difference. About the area This historic cathedral city offers a rich heritage, including Roman remains, distinctive architecture, and conservation areas. Set within the green belt and well connected to major transport routes, the district includes a vibrant city centre and thriving surrounding villages. Centrally located offices are close to the station (with direct links to London), shops and restaurants, making it a great place to live and work. Benefits In addition to working within a great team and receiving a competitive salary, you will have access to: • 30.5 days basic annual leave (increasing with service) plus bank holidays • (Annual leave will be pro-rated for anyone who does not work a standard full-time pattern of 37 hours over 5 days) • Local Government Pension Scheme • Flexible working options • Staff parking permit • Reimbursement of professional fees • Comprehensive development and training • Discounted membership at selected local sports and fitness centres • Access to discounts and benefits via an online platform Additional Information Disability Confident The organisation is proud to be a Disability Confident employer and guarantees an interview to anyone disclosing a disability whose application meets all the essential criteria for the post. Disclosure Checks This post is subject to a Basic Disclosure Check. English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post. For those whose language is a signed language, the provision of a sign language interpreter who speaks English to the required standard of fluency will be provided. Closing date for applications: 5 June 2026 Interviews are scheduled for the weeks commencing 15 June 2026 and 22 June 2026. Please note: Interviews are conducted throughout the application process. The organisation reserves the right to close the vacancy at an earlier date and strongly encourages early applications. You may have experience in the following: Procurement Solicitor, Contracts Solicitor, Local Government Solicitor, Commercial Solicitor, Procurement Lawyer, Contracts Lawyer, Legal Team Leader, Principal Lawyer, Senior Solicitor, Public Sector Lawyer, Legal Services Manager, Head of Procurement Law REF-

Tusk is looking for a creative and passionate Communications Officer to support our mission accelerating the impact of African-driven conservation. The role will provide support to Tusk s integrated communications strategy, taking a leading role in the implementation of Tusk s digital communications, especially social media platforms, e-shots, and the creation and curation of digital assets. The communications strategy covers Tusk s operations and fundraising in both the UK and the US, as well as project activity in Africa. We need an adaptable and driven individual with experience in content creation and managing social media channels for an organisation, as well as supporting strategic communications campaigns. A passion for the natural world is a bonus! DUTIES & RESPONSIBILITIES Digital Communications Implement Tusk s social media strategy in line with Tusk s overarching communications strategy, ensuring it adheres to Tusk s values and brand guidelines, including language and tone of voice Produce compelling and shareable content for Tusk s social media platforms, including videos, images and text Support the day-to-day management of the organisation s social media channels, including scheduling, backend platform administration, boosting posts and paid social advertising. Analyse social media performance and explore opportunities to drive audience engagement and growth Develop promotional films on Tusk s work Keep the Tusk website up to date, writing and uploading regular news posts and blogs Prepare regular e-shots in line with the overarching communications strategy and send to Tusk s e-newsletter subscribers in both the UK and US, and analyse their success Create or commission digital content as needed Collate digital assets and toolkits for sharing with project and corporate partners as required Communications Strategy Support the Head of Communications with the implementation of Tusk s communications strategy, working with other Tusk team members as required. Monitor the media for relevant stories, opportunities and trends. Support the Head of Communications with setting digital channel KPIs as well as compiling social media, e-shot and campaign reports. Research and identify relevant opportunities for Tusk to react to news, participate in online discussions and share insights to strengthen the brand s authority. Share with the team weekly news updates from project partners and the wider conservation sector Reports to: Head of Communications Location: Tusk Office, Tisbury, Wiltshire (with the possibility of some working from home). Working Hours: Candidates must be able to work five days a week (Mon-Fri). Tusk s working day is 8 hours long with 1 hour for lunch. Core working hours are 10:00 to 15:30. The other 2.5 hours will be allocated between the start and end of the day. Salary: in the region of £30,000 - £32,000 according to experience. Holiday: 25 days per annum (in addition the office is closed for the 3 days between Christmas and New Year) Other benefits: Tusk provides access to a stakeholder pension scheme, private medical healthcare and death in service cover How to apply: Click the CharityJob Apply button below. You ll be asked to submit a CV and covering letter. Closing date: Friday 12th June. Applications will be reviewed on a rolling basis, so early applications are encouraged.

The Woodland Trust is looking for two Funded Project Managers to lead the successful delivery and completion of our funded projects. The Role: • Provide leadership to Project Officers, ensuring all funded projects are delivered and completed to a high standard. • Manage the Funded Projects team to maintain consistent, robust project standards across all activity. • Support the development of strong funding bids, realistic budgets and informed organisational decision-making. • Maximise grant opportunities, identify risks early and safeguard the Trust s financial and reputational interests. • Maintain excellent relationships and effective negotiations with funders, regulators and contributors. • Champion continuous improvement in reporting processes across the Trust and for external funders. • Monitor resources, highlight risks and ensure compliance with statutory obligations, VAT, procurement rules and best-practice project management. • Produce high-quality management information, support forecasting and contribute to fund accounting and full cost recovery modelling. • This is a hybrid position with a mix of home working, and from our head office in Grantham, Lincolnshire. Head office attendance would be required no more than once a month on average. Occasional travel to other offices and remote locations may also be required. • These roles are to be offered on a 12-month fixed term contract. The Candidate: • Brings proven experience in supporting, mentoring and developing individuals and teams. • Skilled at building strong, productive relationships across internal teams and external partners. • Able to navigate complex financial challenges, including funder restrictions and avoidance of double funding. • Capable of interpreting, challenging and explaining financial principles to non-experts with clarity and influence. • Understands the financial implications of projects and how they flow through organisational accounts. • Makes sound decisions based on budgets, policies, funder guidelines and project management frameworks. • Brings knowledge of conservation and/or relevant finance or project management qualifications (desirable). • The successful candidate will be required to undertake a Basic Background Check, as part of our pre-employment screening. Benefits and Wellbeing: Joining our team means you ll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer: • Enhanced Employer Pension • Life Assurance • Flexible & Hybrid Working Options • Generous Annual Leave - 25 Days Plus Bank Holidays (pro rata d for part-time) • Buy and Sell Holiday Scheme • Enhanced Parental Pay • Employee Assistance Programme About Us: The Woodland Trust is the UK s largest woodland conservation charity. We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees. Our Commitment to Diversity and Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply. Please contact us to discuss any additional support or adjustments you may need to complete your application. Application Advice: For fairness we keep our candidates personal details hidden from the hiring managers, and we do not ask for your CV at application. Make sure that you answer the Application Questions to show your relevant skills and passion for the role. Even if you don't meet every requirement of the role, we would encourage you to apply. Acceptable Use - Artificial Intelligence (AI): We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools. Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete. 1st stage interviews are to be held via MS Teams on June 23rd & 24th, with 2nd stages on July 8th.

Are you ready to lead one of London's most significant historic estates? The Honourable Society of the Middle Temple has an exciting opportunity for a Director of Estates to play a central role in the stewardship, development and future of a unique heritage estate. Location: London, EC4Y 9BT Salary: Competitive salary Job Type: Full Time, Permanent Hours: 37.5 hrs per week (Monday to Friday, 9am to 5.30pm) Closing Date: Thursday 11 June 2026, 10am About The Honourable Society of The Middle Temple: As one of the four historic Inns of Court, the Honourable Society of the Middle Temple is proud to support, educate and accommodate barristers at every stage of their careers. The Inn has occupied its estate on the banks of the Thames since the fourteenth century, with the land formally granted in 1608 by King James I for the education and accommodation of those practising or training in the law a purpose that continues to define Middle Temple today. Director of Estates - The Role: This role offers a rare opportunity to lead one of London's most significant historic estates and to help shape its future for generations to come. You will hold strategic and operational responsibility for the management and development of Middle Temple's historic estate a designated Conservation Area comprising many Grade I, II and II Listed Buildings, the Temple Church and award-winning gardens. You will manage a significant property portfolio comprising professional, commercial and residential tenants, balancing the conservation of a significant heritage environment with the strategic, operational and commercial management of a complex, multi-use site. Importantly, you will optimise income generation ensuring that the estate continues to deliver revenue in support of the Inn s purpose. To achieve this, you will lead a multi-disciplinary team, oversee major capital projects, estate operations and building control arrangements, working closely with the Inn s Officers, governing committees and Executive team. Director of Estates - Key Responsibilities: -Drive income generation through effective rental property management, tenancy arrangements and commercial opportunities -Develop and deliver a long-term Estates strategy aligned with the Inn's vision, supported by robust procedures for effective delivery - Oversee the maintenance, conservation and development of historic buildings, courts, gardens and infrastructure - Lead major capital projects, ensuring delivery on time, within budget and to the highest standards - Manage operational and capital budgets, ensuring cost efficiency and value for money - Embed sustainability principles and energy efficiency across all estate management whilst preserving historic character - Lead and inspire a multi-disciplinary team, fostering collaboration, accountability and high performance Director of Estates About You: - Degree in Building Surveying, Architecture or a related discipline with membership of a relevant professional body (e.g. RICS, RIBA or IWFM) - Proven experience in optimising income generation through rental property management - Senior level Estates leadership experience in a historically significant environment - Proven track record delivering complex capital projects and major renovations - Strong understanding of conservation principles, sustainability and statutory compliance - Experience managing substantial budgets with effective financial oversight and cost control - Proven ability leading and motivating multi-disciplinary teams - Excellent stakeholder engagement, negotiation and communication skills - Strategic and analytical approach with strong commercial and financial acumen Director of Estates - Benefits: - Competitive salary - 29 days annual leave plus bank holidays - Discretionary Christmas Closure - Non-contributory pension scheme (12% employer contributions) - Private Medical Insurance - Life Assurance (10 x annual salary) - Health Cash Plan - Learning and development opportunities - Employee Assistance Programme, Eye Care and Flu Vouchers - Season Ticket Loan Application Process: Middle Temple is an equal opportunity employer committed to creating an environment that promotes equality, diversity, and inclusion. Closing Date: Thursday 11 June 2026, 10am Interviews: First round: 23 June 2026 Second round: Early July 2026 (date to be confirmed) To submit your application for this exciting Director of Estates opportunity, please click Apply now.

Are you ready to lead one of London's most significant historic estates? A Non-Profit Organisation has an exciting opportunity for a Director of Estates to play a central role in the stewardship, development and future of a unique heritage estate. Location: London, EC4Y Salary: Competitive salary Job Type: Full Time, Permanent Hours: 37.5 hrs per week (Monday to Friday, 9am to 5.30pm) Closing Date: Thursday 11 June 2026, 10am About The NPO: As one of the four historic Inns of Court, the NPO is proud to support, educate and accommodate barristers at every stage of their careers. The Inn has occupied its estate on the banks of the Thames since the fourteenth century, with the land formally granted in 1608 by King James I for the education and accommodation of those practising or training in the law - a purpose that continues to define the NPO today. Director of Estates - The Role: This role offers a rare opportunity to lead one of London's most significant historic estates and to help shape its future for generations to come. You will hold strategic and operational responsibility for the management and development of The NPO's historic estate - a designated Conservation Area comprising many Grade I, II and II Listed Buildings, the Church and award-winning gardens. You will manage a significant property portfolio comprising professional, commercial and residential tenants, balancing the conservation of a significant heritage environment with the strategic, operational and commercial management of a complex, multi-use site. Importantly, you will optimise income generation ensuring that the estate continues to deliver revenue in support of the Inn's purpose. To achieve this, you will lead a multi-disciplinary team, oversee major capital projects, estate operations and building control arrangements, working closely with the Inn's Officers, governing committees and Executive team. Director of Estates - Key Responsibilities: -Drive income generation through effective rental property management, tenancy arrangements and commercial opportunities -Develop and deliver a long-term Estates strategy aligned with the Inn's vision, supported by robust procedures for effective delivery - Oversee the maintenance, conservation and development of historic buildings, courts, gardens and infrastructure - Lead major capital projects, ensuring delivery on time, within budget and to the highest standards - Manage operational and capital budgets, ensuring cost efficiency and value for money - Embed sustainability principles and energy efficiency across all estate management whilst preserving historic character - Lead and inspire a multi-disciplinary team, fostering collaboration, accountability and high performance Director of Estates - About You: - Degree in Building Surveying, Architecture or a related discipline with membership of a relevant professional body (e.g. RICS, RIBA or IWFM) - Proven experience in optimising income generation through rental property management - Senior level Estates leadership experience in a historically significant environment - Proven track record delivering complex capital projects and major renovations - Strong understanding of conservation principles, sustainability and statutory compliance - Experience managing substantial budgets with effective financial oversight and cost control - Proven ability leading and motivating multi-disciplinary teams - Excellent stakeholder engagement, negotiation and communication skills - Strategic and analytical approach with strong commercial and financial acumen Director of Estates - Benefits: - Competitive salary - 29 days annual leave plus bank holidays - Discretionary Christmas Closure - Non-contributory pension scheme (12% employer contributions) - Private Medical Insurance - Life Assurance (10 x annual salary) - Health Cash Plan - Learning and development opportunities - Employee Assistance Programme, Eye Care and Flu Vouchers - Season Ticket Loan Application Process: The NPO is an equal opportunity employer committed to creating an environment that promotes equality, diversity, and inclusion. Closing Date: Thursday 11 June 2026, 10am Interviews: First round: 23 June 2026 Second round: Early July 2026 (date to be confirmed) To submit your application for this exciting Director of Estates opportunity, please click 'Apply' now

Community Outreach Officer - Saving Scotland s Red Squirrels Full time (35 hrs/week), Fixed term (until 31st March 2028) £25,000 per annum pending review Blairgowrie Office, Perthshire (working across the Central lowlands and Southern Highlands) Closing date: 15th June 2026 As Scotland s leading nature conservation charity, we welcome applications from individuals who are looking to join us in our journey of protecting Scotland s wildlife for the future. From major species and landscape restoration projects, to managing our network of wildlife reserves and campaigning for nature, we work for Scotland s wildlife year-round. We give a voice to wildlife through our policy and campaigning work, demonstrate best practice through practical conservation work, engage with people to take positive action through our education programmes and events, and so much more. The Role: The Community Outreach Officer will contribute to the protection of the Highland Line (HL), a coast-to-coast control zone which aims to prevent grey squirrels from moving north from Central Scotland into the red strongholds of the Highlands and Grampians. Progressed through a programme of targeted grey squirrel monitoring and control, you ll help support the protection and expansion of red squirrel populations in accordance with the Saving Scotland s Red Squirrels strategy. This role requires an approachable individual with experience recruiting, motivating, training, coordinating and managing community-based volunteers (groups and individuals) to undertake active conservation work. Key Responsibilities and Duties: Working closely with the Monitoring and Control Officers (MCOs) Supporting and expanding volunteer networks through volunteer recruitment and onboarding Data entry and digital records Engaging and building relations with key stakeholders, landowners and local authorities Providing community network support and communications. This will include identifying opportunities to engage difficult-to-reach people and new audiences in the Central Lowlands. Specifically, this includes: Recruiting, training and supporting volunteers to carry out fortnightly feeder box monitoring surveys, ensuring they have the equipment and consumables required, and providing practical support and temporary survey cover as needed. Manage and coordinate the processing of monitoring samples and resulting data. Tis includes the analysis of hair samples to identify and record red squirrel, grey squirrel or pine marten detections and sharing results with volunteers Alongside the SSRS HL team, engaging with and recruit new landowners/managers to undertake grey squirrel control and monitoring on their land. Developing methodologies to ensure sustained engagement and data sharing to support independent controllers across the Highland Line region Engaging and building relations with new and existing stakeholders to support the project. Leading strategic events, talks, and other activities to promote active community understanding and participation of red squirrel conservation in Scotland The successful candidate will: Possess a relevant degree Have experience of recruiting, motivating, training, coordinating and managing volunteers A good understanding of conservation principles, invasive non-native species management, wildlife practices and legislation Experience of working with landowners, gamekeepers, foresters and the public is desirable Experience with keeping and maintaining accurate records using Microsoft packages is essential and knowledge of ArcGIS would be useful There may occasionally be a requirement to work out of normal working hours You must possess a full clean driving licence and have use of a vehicle Closing date: midnight Monday 15th June Interview date: Thursday 25th June

As Scotland s leading nature conservation charity, we welcome applications from individuals who are looking to join us in our journey of protecting Scotland s wildlife for the future. From major species and landscape restoration projects, to managing our network of wildlife reserves and campaigning for nature, we work for Scotland s wildlife year-round. We give a voice to wildlife through our policy and campaigning work, demonstrate best practice through practical conservation work, engage with people to take positive action through our education programmes and events, and so much more. Title: Community Outreach Officer - Saving Scotland s Red Squirrels Status: Full time (35 hrs/week), Fixed term (until 31st March 2028) Salary: £25,000 per annum pending review Location: Blairgowrie Office, Perthshire (working across the Central lowlands and Southern Highlands) Closing date: 15th June 2026 The Role: The Community Outreach Officer will contribute to the protection of the Highland Line (HL), a coast-to-coast control zone which aims to prevent grey squirrels from moving north from Central Scotland into the red strongholds of the Highlands and Grampians. Progressed through a programme of targeted grey squirrel monitoring and control, you ll help support the protection and expansion of red squirrel populations in accordance with the Saving Scotland s Red Squirrels strategy. This role requires an approachable individual with experience recruiting, motivating, training, coordinating and managing community-based volunteers (groups and individuals) to undertake active conservation work. Key Responsibilities and Duties: Working closely with the Monitoring and Control Officers (MCOs) Supporting and expanding volunteer networks through volunteer recruitment and onboarding Data entry and digital records Engaging and building relations with key stakeholders, landowners and local authorities Providing community network support and communications. This will include identifying opportunities to engage difficult-to-reach people and new audiences in the Central Lowlands. Specifically, this includes: Recruiting, training and supporting volunteers to carry out fortnightly feeder box monitoring surveys, ensuring they have the equipment and consumables required, and providing practical support and temporary survey cover as needed. Manage and coordinate the processing of monitoring samples and resulting data. Tis includes the analysis of hair samples to identify and record red squirrel, grey squirrel or pine marten detections and sharing results with volunteers Alongside the SSRS HL team, engaging with and recruit new landowners/managers to undertake grey squirrel control and monitoring on their land. Developing methodologies to ensure sustained engagement and data sharing to support independent controllers across the Highland Line region Engaging and building relations with new and existing stakeholders to support the project. Leading strategic events, talks, and other activities to promote active community understanding and participation of red squirrel conservation in Scotland The successful candidate will: Possess a relevant degree Have experience of recruiting, motivating, training, coordinating and managing volunteers A good understanding of conservation principles, invasive non-native species management, wildlife practices and legislation Experience of working with landowners, gamekeepers, foresters and the public is desirable Experience with keeping and maintaining accurate records using Microsoft packages is essential and knowledge of ArcGIS would be useful There may occasionally be a requirement to work out of normal working hours You must possess a full clean driving licence and have use of a vehicle Closing date: midnight Monday 15th June Interview date: Thursday 25th June

As Scotland s leading nature conservation charity, we welcome applications from individuals who are looking to join us in our journey of protecting Scotland s wildlife for the future. From major species and landscape restoration projects, to managing our network of wildlife reserves and campaigning for nature, we work for Scotland s wildlife year-round. We give a voice to wildlife through our policy and campaigning work, demonstrate best practice through practical conservation work, engage with people to take positive action through our education programmes and events, and so much more. Title: Programme Support Officer - Saving Scotland s Red Squirrels Status: Full time (35 hrs/week), Fixed term (until 31st March 2028) Salary: £24,500 per annum Location: Hybrid / Harbourside House, Leith, Edinburgh Closing date: Sunday 7th June, midnight The Role: Are you an organised and motivated individual with a passion for nature conservation? We are seeking a dedicated Programme Support Officer to join our Saving Scotland s Red Squirrels Project. Here you will be part of a passionate team making a real difference in wildlife conservation in a varied and rewarding role. This is an opportunity to be part of a vital initiative working to protect and promote red squirrel populations, ensuring their sustainable long-term future in our landscapes. Key Responsibilities and Duties: As an active member of the project team you ll work closely with project staff and stakeholders. You will support the team by managing orders and supplies essential for project operations, handling enquiries from the public, providing accurate information about squirrel conservation efforts, and process and record payments including compiling reports to track project expenditure. The successful candidate will: This role would suit someone with exceptional organisational skills and attention to detail, strong interpersonal skills with the ability to communicate effectively with colleagues, volunteers, and the public, and a team player who can also work independently and take initiative. Experience in project administration, financial administration, public communications, and procurement is essential. For further details, please download the role description here. Closing date: Sunday 7th June, midnight Interview date: 17th June The Trust is a passionate employer, proactive about creating a culture of diversity and inclusive workplace that promotes and values equal opportunities for all. We welcome individuals from all networks of life, backgrounds, and experiences.

Grey Squirrel Control Officer Dumfries and Galloway £25,095 Per annum Dalbeattie, with anticipated flexible working throughout South West Scotland Full time (35 hrs/week), Fixed term (until 31st March 2028) Closing date : 3rd June 2026 Interview: It is anticipated that interviews will be held on 18th June 2026 The Role: The Grey Squirrel Control Officer will contribute to a programme of targeted grey squirrel control to protect key populations of Scotland s red squirrels, in accordance with the Saving Scotland s Red Squirrels plan to protect red squirrels in priority landscapes in South West Scotland. This role requires an individual with experience in mammal control work that enjoys working outdoors, who is approachable and enjoys interacting with people. Key Responsibilities and Duties Delivering grey squirrel control, including supporting grey squirrel control volunteers and Red Squirrel Networks in the SSRS Priority Areas for Red squirrel Conservation. The role covers the South West of Scotland with the main areas of responsibility being Dumfries town and surrounding area, including local Priority Areas for Red squirrel Conservation. Specifically this includes: 1. Carrying out targeted and strategic grey squirrel control in agreed areas according to the SSRS project s Standard Operating Procedures. 2. Working collaboratively with other Grey Squirrel Control Officers, area volunteer group(s) and external organisations. This includes assisting with training new volunteers to take on the roles o monitoring and control activities. 3. Provide opportunities for new trainees to work with you on your trap-rounds to ensure they are capable of working to SSRS standards on private or publicly-held land and understand the principles of trapping for grey squirrel management. 4. Where required, carry out monitoring to assess squirrel presence e.g. feederbox camera traps 5. Work with the Lead Control Officer to deliver training sessions, where required, to new SSRS staff, volunteers and/or land managers in all aspects of best practice grey squirrel control, Rapid Response Monitoring and Squirrel Pox Sampling techniques. 6. Assist the SSRS Lead Control Officer and SSRS Communications Officer, as needed, in responding to enquiries from the public regarding grey squirrel control for red squirrel conservation. The successful candidate will: The successful candidate will possess an SVQ/NVQ level 2 or equivalent in Game and Wildlife Management or related discipline or relevant experience of game keeping, invasive/non-native mammal control or pest control. A good understanding of conservation principles, practices and legislation would also be desirable as would the ability to keep and maintain accurate records in Word and Excel. Relevant previous experience is essential, together with experience working with landowners, gamekeepers, foresters and the public. A knowledge of forest and native tree species and familiarity with the Dumfries area would be advantageous. There may occasionally be a requirement to work out of normal working hours. You must possess a full clean driving licence. For further details, please download the role description and person specification here. Closing date: Sunday 7th June Interview date: Thursday 18th June The Trust is a passionate employer, proactive about creating a culture of diversity and inclusive workplace that promotes and values equal opportunities for all. We welcome individuals from all networks of life, backgrounds, and experiences.

Executive Coordinator We are seeking a highly organised and proactive Executive Coordinator to support the leadership and operational delivery of a nationally recognised outdoor learning charity with a significant land and property portfolio. Position: Executive Coordinator Land & Property Location: Quenington, Gloucestershire with hybrid working opportunities Salary: £32,000 to £35,000 per annum depending on experience Hours: Full time, 35 hours per week Contract: Permanent Closing Date: Wednesday 3rd June 2026 About the Role This is a varied and fast paced role providing high level coordination and executive support across land, property and estate operations. You will work closely with senior leaders, helping to manage priorities, support projects and ensure the smooth running of day to day activities across a diverse rural estate portfolio. The role combines executive support, project coordination and operational administration, making it ideal for someone who enjoys variety and building strong working relationships across teams and external partners. Key responsibilities include: Providing executive and administrative support to senior leadership within the Land & Property team Support the smooth and effective running of the Property function by reviewing processes and streamlining to support efficiencies Coordinating meetings, diaries, travel arrangements and communications Supporting the delivery of land, property and estate projects Preparing reports, presentations, agendas and documentation Managing records, systems and property related administration Acting as a key point of contact for stakeholders, tenants and external partners Supporting governance, compliance and operational processes Assisting with financial administration, invoices and budget tracking Helping ensure projects, actions and operational priorities are delivered effectively About You You will be a confident and organised professional with excellent communication skills and the ability to manage multiple priorities. You will be comfortable working both independently and collaboratively, with a proactive and solutions focused approach. Essential skills and experience include: Experience in an Executive Assistant, PA, Coordinator or senior administrative role Strong organisational and project coordination skills Excellent written and verbal communication High attention to detail and ability to manage confidential information Strong IT skills including Microsoft Office Ability to work effectively with a wide range of stakeholders Professional, adaptable and proactive approach Experience within property, estates, rural organisations or the charity sector would be advantageous but is not essential. About the Organisation The organisation is one of the UK's leading outdoor learning charities, helping children and young people connect with nature, develop skills and improve life opportunities through learning from the land. Rooted in the conservation and stewardship of the countryside, the charity manages significant estates while supporting environmental sustainability, partnerships and community impact across the UK. Other roles you may have experience of could include: Executive Assistant, Personal Assistant, Estates Coordinator, Property Coordinator, Operations Coordinator, Project Coordinator, Team Coordinator, Office Manager, Senior Administrator, Estates Administrator, Executive Support Officer Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.

Heritage Consultant Location: Bourne End Salary: Competitive + Benefits + Hybrid Working An independent planning and heritage consultancy with a strong reputation across the South East is looking to appoint a Heritage Consultant to join its growing team based in Bourne End. This is an exciting opportunity for a heritage professional seeking to work on a diverse portfolio of historically significant projects within a highly respected specialist consultancy environment. The practice advises on a broad range of heritage and planning matters, working across residential, commercial, rural, and mixed-use developments, with particular expertise in heritage-led regeneration and development within sensitive historic settings. This role offers the opportunity to work closely with planners, architects, developers, private clients, and local authorities on projects involving listed buildings, conservation areas, historic estates, and designated heritage assets. Key Responsibilities Prepare Heritage Statements, Heritage Impact Assessments, and Statements of Significance Provide advice on listed buildings, conservation areas, and heritage constraints Support planning applications and appeals involving heritage assets Undertake site visits and heritage appraisals Liaise with local authorities, conservation officers, and project stakeholders Contribute to project strategy and client advice Assist with research and report preparation across a range of heritage-led developments About You The successful candidate is likely to have: A degree in Heritage, Conservation, Architecture, Planning, Archaeology, or a related discipline Experience within a consultancy, planning, or heritage environment Strong understanding of UK heritage legislation and policy Excellent written communication and report-writing skills Experience preparing heritage assessments and related documentation A collaborative and commercially aware approach Membership of IHBC or a related professional body would be advantageous This opportunity would suit an existing Heritage Consultant, Built Heritage Specialist, or a planner with strong heritage experience looking to specialise further within the sector. What's on Offer Competitive salary and benefits package Hybrid and flexible working Exposure to high-profile heritage and planning projects Strong career progression opportunities Supportive and collaborative team environment Opportunity to work within a respected specialist consultancy For a confidential discussion regarding this opportunity, please get in touch.

Executive Coordinator We are seeking a highly organised and proactive Executive Coordinator to support the leadership and operational delivery of a nationally recognised outdoor learning charity with a significant land and property portfolio. Position: Executive Coordinator Land & Property Location: Quenington, Gloucestershire with hybrid working opportunities Salary: £32,000 to £35,000 per annum depending on experience Hours: Full time, 35 hours per week Contract: Permanent Closing Date: Wednesday 3rd June 2026 About the Role This is a varied and fast paced role providing high level coordination and executive support across land, property and estate operations. You will work closely with senior leaders, helping to manage priorities, support projects and ensure the smooth running of day to day activities across a diverse rural estate portfolio. The role combines executive support, project coordination and operational administration, making it ideal for someone who enjoys variety and building strong working relationships across teams and external partners. Key responsibilities include: Providing executive and administrative support to senior leadership within the Land & Property team Support the smooth and effective running of the Property function by reviewing processes and streamlining to support efficiencies Coordinating meetings, diaries, travel arrangements and communications Supporting the delivery of land, property and estate projects Preparing reports, presentations, agendas and documentation Managing records, systems and property related administration Acting as a key point of contact for stakeholders, tenants and external partners Supporting governance, compliance and operational processes Assisting with financial administration, invoices and budget tracking Helping ensure projects, actions and operational priorities are delivered effectively About You You will be a confident and organised professional with excellent communication skills and the ability to manage multiple priorities. You will be comfortable working both independently and collaboratively, with a proactive and solutions focused approach. Essential skills and experience include: Experience in an Executive Assistant, PA, Coordinator or senior administrative role Strong organisational and project coordination skills Excellent written and verbal communication High attention to detail and ability to manage confidential information Strong IT skills including Microsoft Office Ability to work effectively with a wide range of stakeholders Professional, adaptable and proactive approach Experience within property, estates, rural organisations or the charity sector would be advantageous but is not essential. About the Organisation The organisation is one of the UK s leading outdoor learning charities, helping children and young people connect with nature, develop skills and improve life opportunities through learning from the land. Rooted in the conservation and stewardship of the countryside, the charity manages significant estates while supporting environmental sustainability, partnerships and community impact across the UK. Other roles you may have experience of could include: Executive Assistant, Personal Assistant, Estates Coordinator, Property Coordinator, Operations Coordinator, Project Coordinator, Team Coordinator, Office Manager, Senior Administrator, Estates Administrator, Executive Support Officer Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.

This role has a starting salary of £53,713 per annum based on a 36 hour working week. The office base for this Principal Historic Building Officer position is Woking. We support hybrid working and you will be required to attend the office for at least 2 days per week. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role Surrey County Council is looking for a Principal Historic Buildings Officer to manage, promote and enhance its Historic Buildings service. Based within the Council's Historic Environment Planning Team at Woking, this role offers an exciting opportunity for a qualified heritage specialist to develop, grow and put into practice their skills in the assessment, understanding and management of historic buildings and conservation areas within the context of the planning process, whilst managing a small team of dedicated buildings specialists. Surrey County Council is a County Planning Authority responsible for dealing with planning applications for minerals and waste development, and for the County Council's own development proposals, which include Education and Highways Management. The Historic Environment Planning Team is part of the Environment, Transport and Infrastructure directorate and provides advice, guidance and heritage-related planning advice to a number of organisations, as well as to the general public. The successful candidate will be an experienced conservation and buildings specialist with a strong track record in delivering timely, efficient and pragmatic planning-related services. You will be familiar with the architecture and architectural history of Surrey in particular, and the UK in general, and have thorough knowledge of the investigation, assessment, understanding, conservation and management of historic buildings and conservation areas. A degree in a suitable heritage-related subject (History, architectural studies, historic building conservation, archaeology) is required, as is extensive experience in the provision of advice, guidance and expertise in the management of a wide range of historic buildings types, as well as conservation areas and designed landscapes. We are particularly looking for applications from candidates that can demonstrate how they would develop this role further and expand the boundaries of the current service into new thematic and geographic areas, together with experience of contract management and a talent for developing projects and attracting grant funding. They would also be required to navigate effectively a significant degree of stakeholder engagement, ranging from the general public, through to fellow professionals and elected Members. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Educated to degree level in a relevant subject, with a passion for and a developed level of experience in, advising and managing various aspects of the built historic environment Full membership of the IHBC A broad and detailed knowledge of British Architecture, Designed Landscapes and Archaeology, and a deep and extensive understanding of the planning process surrounding heritage management Excellent IT skills and be confident at using Microsoft Office and GIS applications Provision of examples of service development You will need to have the willingness and ability to travel around the county to meet the demands of the role. To apply, we request that you submit a CV and personal statement Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey. Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. Please contact Tony Howe, Historic Environment Planning Manager via email at The job advert closes at 23:59 on 31/05/2026 with interviews planned to follow. This post has been designated as a politically restricted post in accordance with the Local Government and Housing Act 1989. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.

Yorkshire Wildlife Trust is one of the UK's fastest growing nature conservation organisations and seeks to appoint a Project Officer for Hull and the East Riding. This role will take forward new project work primarily focussed on farming and landowner engagement alongside positive interventions around water and land management, for the benefit of a wide range of species and habitats. Farming resilience, water level management, diffuse and point source pollution will frame a programme of capital works aimed at improving the waterways and connected landscapes across the East Riding. More broadly the aim will be to deliver our blueprint for nature's recovery looking at connections between farming and the region's spring fed chalk streams, man-made drainage systems and wildlife recovery, along with links to other initiatives and opportunities such as the Local Nature Recovery Strategy and the city of Hull's Living with Water Programme. We are looking for a committed and adaptable individual who has experience working with landowners and land managers, a good practical understanding of land management in a wetland environment, and a demonstrable ability to deliver, monitor and report on funded projects. You will have good people and time management skills, a good understanding of and ability with relevant digital systems, and a passion for nature conservation. A full UK driving licence will be essential for travelling to sites across the catchment area. How to apply: Please submit an up-to-date CV and supporting statement. When writing your supporting statement, please ensure you describe your relevant knowledge, skills and experience aligned to the Person Specification within the Job Description. Please be aware that if you only submit a CV, your application may not be considered. Please DO NOT include any personal details (name, address etc) on your supporting statement. Closing date: 31st May 2026 at midnight Interview date: 16th June 2026 Please note that applications received after the closing deadline may not be considered. The Trust regrets that it is unable to give feedback on unsuccessful applications. We are committed to creating a Movement that recognises and truly values individual differences and identities. We value diversity and are committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We want our people to flourish, just like nature.

Grey Squirrel Control Officer Dumfries and Galloway £25,095 Per annum Dalbeattie, with anticipated flexible working throughout South West Scotland Full time (35 hrs/week), Fixed term (until 31st March 2028) Closing date: 3rd June 2026 Interview: It is anticipated that interviews will be held on 18th June 2026 The Role: The Grey Squirrel Control Officer will contribute to a programme of targeted grey squirrel control to protect key populations of Scotland s red squirrels, in accordance with the Saving Scotland s Red Squirrels plan to protect red squirrels in priority landscapes in South West Scotland. This role requires an individual with experience in mammal control work that enjoys working outdoors, who is approachable and enjoys interacting with people. Key Responsibilities and Duties Delivering grey squirrel control, including supporting grey squirrel control volunteers and Red Squirrel Networks in the SSRS Priority Areas for Red squirrel Conservation. The role covers the South West of Scotland with the main areas of responsibility being Dumfries town and surrounding area, including local Priority Areas for Red squirrel Conservation. Specifically this includes: 1. Carrying out targeted and strategic grey squirrel control in agreed areas according to the SSRS project s Standard Operating Procedures. 2. Working collaboratively with other Grey Squirrel Control Officers, area volunteer group(s) and external organisations. This includes assisting with training new volunteers to take on the roles o monitoring and control activities. 3. Provide opportunities for new trainees to work with you on your trap-rounds to ensure they are capable of working to SSRS standards on private or publicly-held land and understand the principles of trapping for grey squirrel management. 4. Where required, carry out monitoring to assess squirrel presence e.g. feederbox camera traps 5. Work with the Lead Control Officer to deliver training sessions, where required, to new SSRS staff, volunteers and/or land managers in all aspects of best practice grey squirrel control, Rapid Response Monitoring and Squirrel Pox Sampling techniques. 6. Assist the SSRS Lead Control Officer and SSRS Communications Officer, as needed, in responding to enquiries from the public regarding grey squirrel control for red squirrel conservation. The successful candidate will: The successful candidate will possess an SVQ/NVQ level 2 or equivalent in Game and Wildlife Management or related discipline or relevant experience of game keeping, invasive/non-native mammal control or pest control. A good understanding of conservation principles, practices and legislation would also be desirable as would the ability to keep and maintain accurate records in Word and Excel. Relevant previous experience is essential, together with experience working with landowners, gamekeepers, foresters and the public. A knowledge of forest and native tree species and familiarity with the Dumfries area would be advantageous. There may occasionally be a requirement to work out of normal working hours. You must possess a full clean driving licence. For further details, please download the role description and person specification here. Closing date: Sunday 7th June Interview date: Thursday 18th June The Trust is a passionate employer, proactive about creating a culture of diversity and inclusive workplace that promotes and values equal opportunities for all. We welcome individuals from all networks of life, backgrounds, and experiences. Saving Scotland s Red Squirrels is a partnership project led by the Scottish Wildlife Trust and supported by project partners and the Scottish Government s Nature Restoration Fund, managed by NatureScot.

Chief Executive Officer Salary: Circa £75,000 + Relocation Package & Bonus North Wales (Bangor or Aberduna office locations) hybrid Full time, Permanent Closing Date: 30th September 2025 Are you a visionary leader? Would you be able to enhance a compelling future for the North Wales Wildlife Trust? These are exciting times, and we re looking for a new CEO to join us! We're keen to hear from those who can provide strategic and operational leadership that ensures the Trust fulfils its charitable objectives and delivers its mission effectively and sustainably while continuing to grow. This includes shaping and implementing the strategic plan, managing people and resources, maintaining financial health, and building strong relationships with its membership, other stakeholders, funders, and the wider community. You'll be ultimately responsible for the governance, fundraising, public trust and social impact of North Wales Wildlife Trust. An important part of this role is to ensure we play our part as an active member of the federation of Wildlife Trusts to help secure wins for wildlife beyond our border. The role will be hybrid (after settling in period) and ideally you will be based in North Wales as we have office facilities available in Bangor or Aberduna. There will be regular travel to off-site meetings. Who we are looking for An experienced senior manager with degree (or degree-equivalent qualification). Experience of organisational leadership within a financially accountable organisation, whether in the charitable, public, or private sector. Proven commercial strategy / business experience, with the ability to generate and manage diverse income streams, including through partnerships, grants, trading, or other business related activities. Experience with a wide range of stakeholders and partners and working with them to achieve programme aims. Strong data and IT abilities Good public speaker with strong presentational skills Excellent Project Management experience A strong understanding of environmental issues, with a broad overview of key aspects of ecology, conservation, agriculture, fishing, climate change and other environmental pressures. Welsh language skills are not essential for this role but are highly desirable. We expect the successful candidate, if not already fluent, to be committed to learning Welsh and to demonstrate a strong understanding of and support for Welsh culture, which is integral to our work in land management and nature recovery. We are proud to offer a wide range of benefits including: Discretionary relocation package up to £10k reimbursement against receipts for moving expenses. Discretionary bonus scheme of up to 10% of salary per annum, based on achieving agreed long-term performance targets. 32 days of holiday per year, including statutory Bank Holidays, which increase by one day for each fully completed year of service up to a maximum of 38 days. Salary Exchange Pension (6% ER contributions 6% EE contributions) Life Assurance (2x salary) Learn Welsh on us Who we are: North Wales Wildlife Trust is an independent charity and one of 46 Wildlife Trusts working across the UK to protect wildlife for the future. We are always looking for passionate, dedicated and resourceful people to join us. If you have an interest in nature conservation issues and a passion for the values of The Wildlife Trusts, we would love to hear from you! With the support of our members and volunteers, and our funders and partners, we work to restore nature, to empower people to take action for nature, and to create a society where nature matters. We do this by managing natural landscapes in North Wales, including over 750 hectares of land, both on and beyond our 35 nature reserves. We also work to raise awareness of and protect the important coastal waters of North Wales. We value the connection of natural habitats, wildlife and people, and work with landholders, businesses, organisations and individuals to create, improve and connect habitats in North Wales. We also provide planning and other professional services to local authorities, businesses and individuals.

Description As part of the Customer team working with our Water & Waste replacement delivery partners to inform, communicate and liaise with customers along their journey with us in providing a safe and reliable, utility network across the South West. Working to create an exceptional customer experience whilst we replace the gas pipes in the road and to their property. Key Responsibilities Customer Communication - Act as the primary point of contact for customers regarding water and wastewater services projects across the South West. Issue Resolution - Address and resolve customer complaints, inquiries, and service issues promptly within internal customer and stakeholder for the project. Service Coordination - Coordinate between customers and operational teams to schedule repairs, maintenance, and service interruptions. Stakeholder Engagement - Build and maintain strong relationships with customers, local authorities, and community representatives. Project Updates - Provide clear, timely updates to customers about ongoing projects, planned works, or disruptions. Emergency Response - Manage customer communications during water supply or wastewater emergencies, ensuring timely updates and resolutions. Information Management - Maintain accurate records of customer interactions, inquiries, and resolutions. Feedback Collection - Gather customer feedback to improve service delivery and identify trends or recurring issues. Complaint Escalation - Escalate complex or unresolved issues to the appropriate departments or management teams. Awareness Campaigns - Support public awareness initiatives related to water conservation, wastewater management, and service enhancements. Report Generation - Prepare and submit regular reports on customer interactions, complaints, and satisfaction levels. Community Engagement - Attend public meetings or community events to address concerns and share project details. Skills, Knowledge & Expertise Previous experience in a similar, customer focused role Effective internal and external stakeholder management. Comprehensive knowledge of the water industry & willingness to learn Enthusiastic and self-motivated Effective verbal and written communication skills with the ability to engage with stakeholders at any level Willingness to challenge processes and implement change where necessary Ability to coach those working within your team and wider network Ability to analyse data and understand how to make improvements which will have a positive impact on performance Job Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer . We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy which you can find here - About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.