35 jobs found

SRE Operations Transformation Lead Contract Daily Rate: 900 - 1200 (inside IR35 via umbrella) Contract Length: 6 months initially Location: Hybrid Working Available - London/Bromley 3 days per week and remote working 2 days per week Role Summary: Our client, a leading organisation in the Global Banking & Payments sector, is on a mission to establish and scale Site Reliability Engineering (SRE) within a highly regulated banking environment. We are seeking a seasoned SRE practitioner who will play a pivotal role in transforming traditional L2 production support into a robust SRE operating model. This position will focus on embedding SRE practises across critical payment and banking services, aiming to achieve measurable reliability outcomes, reduce manual toil, enhance automation, and improve service visibility. Key Responsibilities: SRE Operating Model and Transformation Lead the design and implementation of the SRE adoption strategy, transitioning from conventional L2 support to reliability engineering. Foster collaboration between SRE, application teams, and platform teams to encourage consistent workflows. Reliability Measurement and Decisioning Promote the adoption of Critical User Journeys, Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budgets for key services, ensuring metrics align with user experience and business goals. Guide teams in utilising error budget-based decision-making to balance reliability with delivery velocity and operational risk. Toil Reduction, Automation, and Engineering Excellence Identify operational toil and spearhead initiatives to minimise it through automation and improved operational tooling. Collaborate with engineering teams to incorporate reliability into services through design enhancements and resilience patterns. Incident and Problem Management Excellence Enhance production outcomes through effective incident response practises, including major incident triage, root cause analysis, and post-incident reviews. Strengthen problem management processes to reduce repeat incidents and mitigate technical debt risks. Observability and Tooling Enablement Set observability standards across logs, metrics, traces, and dashboards to enhance service detection and restoration times. Partner with platform and tooling teams to align SRE needs with enterprise-level tools and processes. Stakeholder Management and Change Leadership Influence stakeholders across operations, engineering, and product departments to adopt SRE principles and goals. Communicate effectively with senior leadership, providing updates on progress, adoption, and outcomes. Required Qualifications: Extensive experience in Site Reliability Engineering and implementing SRE practises in large-scale, complex environments. Proven track record of leading SRE transformations within a corporate banking or similarly regulated financial services context. Strong engineering background with the ability to drive automation and minimise manual toil. Proficiency in incident response, problem management, and operational resilience practises in critical settings. Excellent stakeholder management skills, with the capacity to influence and communicate effectively at senior levels. Preferred Qualifications: Experience in payments, cash management, or other high-availability banking platforms. Familiarity with designing observability approaches and enhancing alert quality across diverse portfolios. Experience in building SRE communities of practise and structured training programmes. Knowledge of enterprise service management tools and governance in large banking institutions. Key Competencies: Transformation leadership in complex environments Strong engineering judgement and problem-solving abilities Ability to simplify and standardise operating practises Calm leadership during production events Exceptional written and verbal communication skills Join our client's team and lead the charge in transforming their SRE practises, enhancing reliability, and driving operational excellence. If you are ready to make an impact, we want to hear from you! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Technical Supervisor Location: East London Salary: Up to 65,000 + overtime + AP Allowance Contract: Monday - Friday: 8am - 5pm The Opportunity Our client is seeking a high-calibre Technical Supervisor to lead the engineering delivery at a prestigious corporate landmark in Canary Wharf. This is a professional, "off-the-tools" supervisory role designed for a technically elite leader who excels in engineering governance and team management. You will take ownership of the technical services for this high-spec corporate asset, ensuring that blue-chip occupiers receive a seamless, "best-in-class" maintenance experience. The Role As the Technical Supervisor, you will be the primary technical authority on-site. You will balance the operational management of a multi-disciplinary engineering team with the high-level compliance and safety requirements of a landmark London skyscraper. Key Responsibilities: Engineering Leadership: Manage and mentor a team of site-based engineers, coordinating daily PPM and reactive workloads via the CAFM system to ensure 100% operational uptime. HV Authorised Person (AP): Act as the site's High Voltage Authorised Person (HVAP), taking responsibility for complex switching operations, safety isolations, and the management of high-risk electrical works. Compliance & Governance: Take full accountability for the site's statutory compliance. Maintain "audit-ready" digital and physical logbooks, ensuring 100% adherence to L8, PSSR, and Fire Safety regulations. Client & Stakeholder Engagement: Act as the face of the engineering team, attending regular meetings with Building Management and high-profile tenants to provide technical updates and advise on site optimizations. Safe Systems of Work (SSoW): Authorise and review high-risk RAMS and issue Permits to Work, ensuring a "Safety First" culture is maintained across all site activities. Project & Quoted Works: Identify site improvements and lifecycle opportunities, providing accurate technical specifications and quotes to support the account's growth. CAFM Oversight: Monitor and audit the CAFM system to ensure all KPIs and SLAs are consistently met, utilizing data to drive performance improvements. What We're Looking For We are looking for a professional who combines technical mastery with the "corporate" mindset required for a flagship Canary Wharf environment. Technical Requirements: Qualifications: Minimum NVQ Level 3 (or City & Guilds equivalent) in an Electrical discipline. HV Status: Previous experience or current qualification as a High Voltage Authorised Person (HVAP) is highly desired. Regulations: 18th Edition IET Wiring Regulations (BS 7671). Experience: Proven background in high-end commercial offices, banking environments, or "Landlord & Tenant" contracts within Central London or Canary Wharf. Professional Attributes: Leadership: A natural ability to motivate a technical team and drive performance through professional mentorship. Management Mindset: This is an "off-the-tools" role; you must be comfortable transitioning from hands-on work to a purely supervisory and administrative focus. Communication: Exceptional verbal and written skills, with the ability to communicate complex technical data to non-technical stakeholders. Presentation: Polished and professional appearance suitable for a high-profile, tenant-facing corporate headquarters. Why Join the Team? Our client is a global leader in real estate services. We offer a world-class working environment with a focus on professional pride and long-term career development. Elite Asset: Work at one of Canary Wharf's most iconic addresses. Professional Growth: Clear pathways into Technical Account Management and Engineering Directorship. Advanced Training: Access to internal leadership programmes and advanced technical certifications. Comprehensive Benefits: Including a competitive pension, healthcare, and performance-related bonuses. If you are a professional technical leader ready to define the standard of excellence for a Canary Wharf icon, apply today. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Chief Financial Officer, UKRI Contract Term: This is a permanent, open-ended position. Location: London or Swindon. Please note, this role includes regular travel to sites across the UK and international travel on occasion Direct Reports: The postholder will have line management responsibility for 7 direct reports which includes roles such as Chief Information Officer, Finance Director and General Counsel & Head of Legal. Availability: Successful candidates will be encouraged to take up their appointment as soon as possible, following the successful completion of pre-appointment checks and security clearance. Security Level: The successful candidate must hold, or be willing to undergo, Developed Vetting (DV) security clearance. Please note that UKRI reserves the right to initiate or repeat security screening as required during the course of employment. Closing Date: 23:55 on Sunday 7th June 2026. About UKRI Launched in 2018, UKRI is an independent, non-departmental public body, which invests £10 billion per annum in research and innovation. We bring together nine executive council partners (the seven Research Councils plus Innovate UK and Research England) with a shared vision to ensure the UK maintains its world-leading position in research and innovation. UKRI also provides coordinated strategic advice to the Secretary of State for Science, Innovation and Technology on the balance of funding between research disciplines. Our mission is to "advance knowledge, improve lives and drive growth". There is great intent in these seven words. The three parts of this mission are all equally important. Any knowledge-driven economy must support curiosity-driven research to provide the novel ideas that underpin the application of research, which ultimately leads to innovative companies that deliver the products and services which change our lives. UKRI is at its best when we deliver mutual symbiosis between these three parts. We employ around 9,000 staff who support some of the world's most exciting and challenging research projects. We develop and operate some of the most remarkable scientific facilities in the world and work collaboratively with industry, academia and government in exciting partnerships. We are pushing the frontiers of human knowledge through blue sky research and delivering benefits for UK society and the economy through world-class research and business-led innovation. UKRI invests in research and innovation across all disciplines, from curiosity-driven research to business-led innovation. Our activities include: Funding excellent research and innovation across universities, research institutes, businesses and public sector bodies Supporting skills and talent, from doctoral training to leadership in academia, industry and the public sector Building and sustaining national research infrastructure, including major facilities, data capabilities and digital platforms Driving place-based growth, supporting clusters and strengthening local innovation ecosystems across the UK Convening and connecting partners across government, academia, industry and international systems to tackle complex challenges such as climate change, health, security and productivity About the Role The Chief Financial Officer (CFO) is a senior strategic leader and principal adviser to the Chief Executive Officer (CEO) and Board. As a principal decision-maker, the CFO provides organisation-wide leadership across the following UKRI functions: finance legal digital and data risk and assurance. Alongside the CEO, the CFO is an executive member of the UKRI board. The CFO is responsible for ensuring the organisation manages public money with strong governance, effective stewardship of public funds, and the highest standards of financial management, assurance and control. They should provide strategic leadership on all aspects of public sector finance. They must ensure that financial decisions are robust, evidence based, and aligned with government priorities and the organisation's statutory responsibilities. The CFO leads the organisation's engagement with Spending Reviews and wider fiscal planning, ensuring that: resources are clearly linked to outcome financial forecasts are credible and sustainable the organisation can demonstrate strong financial management to ministers, the sponsoring department, HM Treasury, and other stakeholders. Working in close partnership with the CEO, the CFO plays a central role in shaping and delivering UKRI's long-term strategic vision. The role requires a deep understanding of the political, economic and societal context in which UKRI operates, translating external drivers and risks into clear strategic priorities and operational plans. The CFO also manages a number of senior leaders across UKRI, building organisational capability and resilience. Externally, the CFO will build confidence and engage at the highest levels of Government, industry, academia and with international partners The CFO will be a member of the Executive Committee and the UKRI Board. They will: lead a directorate of approximately 800 people through 7 direct reports manage a direct annual budget of £40 million carry overarching responsibility for managing finance and commercials across the UK Research & Innovation portfolio worth £10Bn. The CFO will establish and maintain a legally robust, risk-based governance and control framework that supports confident decision-making and delivery. They will lead engagement with the Government Internal Audit Agency and the Audit Committee, providing clear assurance to the Accounting Officer and Board on the effectiveness of governance, risk management and internal control. They will also serve as a non-executive director on UKRI spin-out company boards where required, offering governance, challenge and commercial insight to support growth and protect public value. They will also oversee other professional services within UKRI, to be discussed with the successful candidate. Key Responsibilities: Providing strategic leadership across UKRI, working closely with the CEO and executive colleagues to shape organisational direction and ensure UKRI's interests are effectively represented to internal and external stakeholders, including senior government officials, industry leaders, and international partners Guiding the development and execution of UKRI's long-term strategy, exercising sound judgement in balancing DSIT objectives, financial constraints, and emerging national opportunities to position UKRI as a world-leading research and innovation organisation Overseeing day-to-day executive operations as a core member of the Executive Committee, with direct accountability for finance, digital, data, risk and legal, across UKRI's entire portfolio Representing the CEO and UKRI at high-level engagements, deploying strong influencing skills to build trust with industry, and steward key relationships at central and local government levels, as well as with major customers, strategic partners and corporate service providers Providing executive leadership over strategic partnerships, enabling UKRI and UK companies to access critical technologies and capabilities that support national priorities and global competitiveness Serving as a non-executive director on UKRI spin-out boards as required, bringing strong governance, commercial insight, and independent judgement to high-growth ventures Providing robust budget stewardship to ensure UKRI makes full and effective use of its grant in aid in delivering its organisational objectives. To find out more about the role please click 'apply' to visit out careers site. Your Skills and Experience UKRI wishes to attract the highest calibre of candidates with the appropriate standing for this role. The successful candidate will be able to command confidence and represent the organisation with its many stakeholders at the highest level, being able to demonstrate the following: Essential Criteria: Proven experience leading and developing diverse, high-performing teams, with the ability to set direction, delegate effectively, and deliver results through others Extensive experience holding enterprise-wide responsibility for financial probity, governance, and the effective delivery of financial outcomes within a large, complex organisation. Strong understanding of the drivers of UK economic growth, including wider policy, sectoral, and market trends that shape national research and innovation priorities Exceptional relationship-building and stakeholder management skills, with the ability to establish credibility quickly and build productive partnerships with industry, central and local government, universities, and other external institutions Highly effective communicator and influencer, able to operate confidently at Board and senior Government levels, challenge constructively, and shape decision-making in complex, multi-stakeholder environments Strong personal resilience and sound judgement, with the ability to make decisions under pressure, manage differing viewpoints, and maintain focus on organisational priorities Demonstrated commitment to personal growth, organisational learning, and continuous improvement . click apply for full job details

Your new company This role is working for Hays, a FTSE 250 recruitment leader with a global footprint, combining decades of expertise with a bold technology strategy focused on modernisation, digitalisation and innovation to power progress through people and market-leading tech. With deep specialism across STEM and digital domains, Hays leverages data-driven insight and a worldwide tech talent network to help organisations secure the skills they need today and for the future. Backed by significant investment in its technology transformation and strategic partnerships, Hays is shaping the future of tech recruitment and supporting businesses as they build tomorrow's workforce. Your new role The Demand & Capacity Manager ensures that Technology Operations has the resources, capacity, and performance headroom needed to deliver stable, predictable, and scalable services globally. The role is responsible for forecasting demand, analysing consumption trends, modelling capacity needs, and identifying risks related to saturation, seasonal patterns, and strategic growth. This includes coordinating with Finance, PMO, Service Performance Management, Engineering teams, and vendors to ensure that demand is understood, capacity is planned, and costs are optimised across infrastructure, platforms, cloud, and global operations. Core Responsibilities: Own the global demand and capacity management framework across infrastructure, cloud, platforms, and operational delivery services. Develop and maintain capacity models incorporating historic trends, business forecasts, and technology growth patterns. Forecast demand for infrastructure resources, cloud consumption, platform usage, licensing, storage, workloads, and workforce/operational capacity. Identify saturation risks, constraints, seasonal spikes, and capacity-related service vulnerabilities. Provide capacity insights to PMO reprioritisation, investment planning, and readiness assessments. Work with Service Performance Manager to correlate capacity with stability, recurrence patterns, and performance bottlenecks. Partner with Vendor/Contract Manager to assess vendor capacity commitments, delivery models, and scalability. Collaborate with EA to ensure capacity plans align with technology roadmaps and transformation initiatives. Ensure appropriate capacity for major business events, releases, migrations, and peak periods. Maintain regular reporting covering consumption, forecasts, risks, and recommended actions. Accountable for the accuracy and quality of global demand and capacity forecasts. Ensure capacity risks are identified early, documented, communicated, and mitigated with clear action plans. Maintain a single source of truth for demand, consumption, and capacity insights. Provide leadership with proactive recommendations for investment, optimisation, and scaling actions. Drive alignment between capacity planning, financial forecasting, and platform/infrastructure strategies. Prepare and run capacity governance routines including monthly capacity reviews. Ensure readiness and capacity availability for major business or technology events. Support cloud optimisation and FinOps activities with accurate consumption modelling. Collaborate with operational teams to ensure capacity actions support service stability and avoid degradations. Global Delivery & Collaboration: Work with Regional Service Managers to capture local demand patterns, constraints, and capacity needs. Collaborate with EA to ensure strategic alignment with long-term architectural evolution. Partner with Infrastructure and Platform teams to understand scaling limits, performance boundaries, and capacity signals. Engage with PMO to validate capacity readiness for projects, migrations, and releases. Coordinate globally with MSPs (incl. Cognizant) to validate vendor capacity and delivery throughput. Work with Finance and Cost Management teams to validate budget impact, cost-to-serve models, and cloud consumption forecasts. Support Security and Compliance capacity requirements for logging, monitoring, DR, and backup workloads. Key Deliverable: Global Demand & Capacity Forecast (rolling 12-36 months). Capacity Models & Dashboards (infrastructure, cloud, platform, operational workload). Monthly Consumption & Capacity Report including risks, hotspots, and future projections. Quarterly Capacity Review Pack including investment proposals and optimisation insights. Capacity inputs for PMO readiness assessments, budgeting, and prioritisation. Documentation of mitigation actions for capacity-related risks. Cloud consumption models and cost-optimisation recommendations. KPIs & Success Measures: Accuracy of demand and capacity forecasts. Reduction of unplanned capacity-related incidents or outages. Timeliness of capacity reporting and insights. Optimisation impact (cloud savings, resource efficiency gains). Stakeholder satisfaction across Technology, Finance, Regions, and Vendors. Alignment of capacity with business demand and technology roadmaps. What you'll need to succeed Hands-on experience with automation platforms (ServiceNow Flow Designer, Power Automate, Rundeck, Ansible, Terraform, or similar). Scripting skills (PowerShell, Python, Bash, or equivalent). Understanding of monitoring and alerting systems (eg, Dynatrace, Datadog, Splunk, Azure Monitor). Knowledge of ITSM processes (Incident, Problem, Change, Request) and workflow automation. Experience integrating automation with CI/CD, APIs, and cloud-native services. Strong understanding of identity models, RBAC, and secure automation practices. Ability nonrepresentational issues and translate them into automation solutions. Experience working with MSPs and global delivery models What you'll get in return Competitive base salary + bonus + benefits aligned to the seniority of the role. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

You will need to login before you can apply for a job. Site Name: Upper Providence, Stevenage, USA - Massachusetts - Waltham Posted Date: Apr 3 2026 The Diagnostic (Dx) Delivery Team within Oncology Translational Medicine (OTM) is a dedicated group of scientific operations professionals that drive the implementation of clinical diagnostic strategy for therapeutic programs in early and late-stage Oncology clinical development. The Dx Delivery Team leverages subject matter expertise to progress Dx activities and deliverables in collaboration with Diagnostic strategy leads, Clinical and Translational Biomarkers (BMx), Precision Medicine & Digital Health Regulatory, Clinical Operations, Human Biological Sample Management, Data Management, Quality, Procurement, and Finance, as well as external CRO laboratories, central laboratories, collaborators, and Dx manufacturers. The team oversees implementation of clinical trial assays at reference labs and centralized testing vendors through contract execution and vendor oversight, ensures integration of relevant Dx content in clinical study documents and associated systems (i.e. clinical protocol, informed consent forms, eCRFs, CSRs, etc.), manages HBS and logistics to support the clinical trial schedule, ensures data is ready for analysis per timeline and oversees data transfer, and resolves or escalates Dx study-related issues. The Associate Director, Dx Delivery Lead is experienced with therapeutic product and Dx co-development, project management, scenario planning, budgeting, HBS management, and managing external vendors and partners. The Dx Delivery Lead provides the operational expertise needed to consistently implement the operational delivery of diagnostic strategies developed by the Precision Diagnostics Team within clinical trials, ensuring audit readiness at all times. The Associate Director leads the diagnostic operational strategies of larger programs, executing the strategy within a subset of studies, and overseeing execution by Investigators within their assigned studies. Responsibilities Drives the implementation of clinical diagnostic plans for therapeutic programs in early and late stage clinical development across Oncology, ensuring audit readiness Accountable for the development of the clinical study's diagnostics biosample collection, processing and storage strategies and ensuring their logistical feasibility and cost effectiveness Accountable for planning and implementing the diagnostic biosample collection within a clinical study including definition of the appropriate material, instructions, lab manual development & review, kit development, database set up, etc. Accountable for forecasting and planning of biosample analysis and sample management costs within projects or clinical studies Contributes to study protocols and ICFs prior to finalization and provides input to ensure the protocol and ICFs enable sample testing according to the diagnostic plan Work with Clinical Operations to draft Site Communications and Training Materials; train CRO and internal teams on sample collection/processing activities as required Project manages the implementation of clinical trial assays at reference labs and centralized testing vendors, ensures delivery of assay/data results and is a key contact for the assay lab Ensures alignment of outputs with the requirements of Data Management and Biostatistics, and provide expert input into data transfer agreements Serves as first point of contact for diagnostic biosample operational questions and issues within a project and coordinates with internal and external partners (e.g., Laboratory Study Management, Clinical Operations, Diagnostic Leads, and CROs) Provide regular study-level status updates for areas of accountability/responsibility to key stakeholders including diagnostic biosample tracking reports for select samples for analysis Accountable for the identification, documentation, and management of risks within projects Lead or contribute to functional process and system improvements to ensure operational excellence Accountable for a specialty area of process, training, or governance task as assigned Provide coaching and mentoring within the team, acting as a Subject Matter Expert in assigned areas Foster a positive and motivating work environment that encourages mutual respect, innovation, and accountability at all levels, by role modeling the GSK values Why You? We are looking for professionals with these required skills to achieve our goals: Basic Qualifications Bachelor's degree in biological sciences or related discipline 7+ years of industry experience Experience in clinical trial specimen management Experience overseeing third-party vendors and laboratories, including contracting activities Professional experience within the Oncology therapeutic area Experience with diagnostic assay development and validation Preferred Experience Doctoral degree, Master's degree, or equivalent experience Matrix management and/or line management experience Experience in collection and processing of diverse sample types, LIMS, and project management Excellent communication skills, interpersonal skills, and matrix working skills Self-motivated with the ability to work independently, as well as a highly motivated team player with a proactive attitude and ability to interact effectively within a multi-disciplinary team, including internal and external technical and business experts Demonstrated knowledge of global diagnostic regulatory requirements and expectations for sample analysis, including sample exportation If you are based in Cambridge, MA; Waltham, MA; Rockville, MD; or San Francisco, CA, the annual base salary for new hires in this position ranges $151,500 to $252,500. The US salary ranges take into account a number of factors including work location within the US market, the candidate's skills, experience, education level and the market rate for the role. In addition, this position offers an annual bonus and eligibility to participate in our share based long term incentive program which is dependent on the level of the role. Available benefits include health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and paid caregiver/parental and medical leave. If salary ranges are not displayed in the job posting for a specific country, the relevant compensation will be discussed during the recruitment process. Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing us at Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization is obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation) . click apply for full job details

ARUK Advert The Research & Partnerships Directorate is a fast-paced, collaborative team committed to achieving Alzheimer s Research UK s vision. The Directorate has responsibility for delivering on the charity s principal remit: funding world-class research to ultimately defeat dementia. Alzheimer s Research UK funds dementia research through a large portfolio of investigator-led grant awards, research fellowships and strategic initiatives within the UK and increasingly internationally. The Senior Research Funding Manager will work closely with the Head of Research Funding, leading a team focused on delivering our core grants management processes. This role is vital in advancing ARUK's research objectives and promoting engagement within the ARUK-funded research community. They will work collaboratively within the Research & Partnerships directorate and with other teams, including the Communications and Philanthropy teams. We re looking for someone with strong research management experience and a good eye for detail who is excited by the opportunities in the dementia research landscape. Key Responsibilities: Research Operations Leadership Foster and deepen relationships with the global dementia research community, with support of the Research Engagement team, ensuring ARUK remains a trusted leader in funding excellence. Provide oversight and functional leadership for research operations across distinctive functions: pre-award, post-award (including invoicing and reporting), and grant system management, ensuring clear ownership, robust processes and alignment with organisational goals and long-term impact. Oversee the delivery and continuous improvement of grants review, awarding and management processes, ensuring a high-quality applicant and award-holder experience and timely, accurate, audit-ready outputs aligned with best practice, funding policies and ARUK values. Lead research funding governance and policy, ensuring clear decision-making, robust guidance (including due diligence and risk management where appropriate), and consistent application of funding requirements across the end-to-end grant lifecycle. Scientific Strategy and Innovation Provide strategic advice on research funding through horizon scanning and analysis of ARUK s funding portfolio, identifying gaps/opportunities and shaping options for future funding strategies and schemes. Develop and implement new grant schemes and funding initiatives, ensuring alignment with ARUK s research strategy and the evolving needs of the dementia research community (including early career researchers). Build collaborations with leading funding organisations and strategic partners (e.g., AMRC), representing ARUK externally and identifying opportunities to address shared research priorities and drive collective impact. People Leadership Line management of three Research Managers, effectively delegating work to support delivery of their objectives. Leadership and development of a wider core team of six, fostering a collaborative and growth-oriented environment. Help to promote an inspiring team culture where personal development is prioritised. Knowledge, skills and experience needed: Strong science background, educated to degree level in a relevant subject (preferably with a postgraduate qualification or equivalent work experience). Good working knowledge of grant management systems (e.g., Flexigrant). Experience of research grant funding/management. Excellent interpersonal and relationship management skills, with experience of building and managing relationships with a diverse range of stakeholders, at all levels of seniority. Experience of developing and delivering strategies, ability to spot opportunities and translate these into operational plans, thinking beyond the immediate issue to look at broader topics or themes. Proven ability of planning, managing and delivering projects; ability to prioritise and manage multiple tasks, showing adaptability to meet challenging targets and deadlines. Experience of line management, including supporting and developing colleagues and, ideally, managing through others (e.g., managing managers or team leads). Strong communication skills with the ability to convey complex information to diverse audiences A team player who can collaborate effectively with a range of stakeholders internally and externally to deliver. Excellent eye for detail with a focus on continuous improvement. Excellent time management skills and ability to prioritise competing demands. Ability to work independently. Willingness to travel, including occasional overnight travel. Commitment to ARUK s vision, mission and values. Additional Information: Ways of working: As part of our Agile ways of working, you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £53,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 17th May 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises World Class levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation. We were also listed in the prestigious Best Companies lists: 18th in the 100 Best Large Companies to Work For in the UK. 10th in the 50 Best Companies to Work For in the East of England. 2nd in the 30 Best Companies to Work For in the Charity Sector. ARUK really does look after its people, where you will be able to add value and make a difference. To view further details about working for us and the benefits we offer, please visit Alzheimer s Research UK

Executive Director - EACTS EACTS, the European Association for Cardio-Thoracic Surgery, is seeking an Executive Director to join its Windsor-based headquarters at a pivotal moment in its evolution. EACTS, the European Association for Cardio-Thoracic Surgery, is seeking an Executive Director to join its Windsor-based headquarters at a pivotal moment in its evolution. As a world leader in advancing education and quality standards in cardiac, thoracic, and aortic surgery, EACTS offers you the opportunity to shape the future of global healthcare by leading a highly respected international organisation. With over 4,000 members worldwide and a reputation for delivering outstanding educational events, scientific publications, and quality improvement initiatives, EACTS is committed to improving patient outcomes on a global scale. This role provides the chance to work alongside an expert Board of Trustees and a dedicated executive team, driving operational excellence and supporting strategic growth. Flexible and family-friendly working arrangements are available to ensure you can thrive both professionally and personally. If you are passionate about making a tangible difference in healthcare through collaborative leadership and operational expertise, this is your opportunity to play a key part in EACTS's next chapter. Join a globally recognised charity at the forefront of cardio-thoracic surgical education, research, and quality improvement with an extensive international network of members and partners. Lead a talented executive team in Windsor while collaborating closely with an expert Board of Trustees, shaping operational delivery and supporting the implementation of an ambitious five-year strategic plan. Benefit from flexible working opportunities and support for relocation, as well as the chance to represent EACTS on the international stage and drive meaningful change in patient care worldwide. About the role: As Executive Director at EACTS you will be entrusted with overseeing all aspects of daily operations at one of Europe's most influential medical associations. Your role will involve guiding an experienced team through complex projects ranging from large-scale international conferences to innovative educational programmes. You will collaborate closely with senior leaders-including the Secretary General-and provide essential support for strategic planning while ensuring that governance standards remain exemplary. By building strong relationships with internal teams as well as external partners around the globe you will help expand EACTS's reach and impact. Your ability to inspire others will be crucial as you lead efforts to deliver high-profile events like the 40th anniversary Annual Meeting in Barcelona. Success in this position means not only maintaining but enhancing EACTS's reputation for excellence through effective resource management, stakeholder engagement, process optimisation, and fostering an inclusive workplace where every member feels valued. Provide day-to-day operational leadership for EACTS's executive team based in Windsor, ensuring smooth management across all areas including education, events, publications, membership services, and quality improvement initiatives. Support the Secretary General and Council in developing and implementing strategic objectives that align with EACTS's mission to advance cardio-thoracic surgery globally. Oversee robust governance processes by reviewing policies and procedures to ensure compliance with charity law, company law, and best practice guidelines. Represent EACTS at the highest levels with international organisations, sponsors, industry partners, philanthropists, and other key stakeholders to foster new collaborations and strengthen existing relationships. Manage financial operations including budgeting, investment policy oversight, risk management processes, and reporting to the Board of Trustees to ensure sustainable growth. Recruit, motivate, develop, and manage staff within an inclusive framework that supports professional development while upholding equal opportunities legislation. Drive continuous improvement by identifying efficiencies in business models across all operational activities such as educational courses, fellowships, outreach programmes, innovation hubs, events management, publications, membership growth strategies, and data-driven quality improvement projects. Act as a trusted advisor to the Secretary General and Council on operational matters while providing proactive support for decision-making at board level. Lead preparations for major events such as the landmark 2026 Annual Meeting in Barcelona by coordinating cross-functional teams towards shared objectives. Champion EACTS's values by nurturing a positive organisational culture that prioritises collaboration among staff members as well as volunteers from diverse backgrounds. Key success criteria: To excel as Executive Director at EACTS you will bring substantial experience leading complex organisations-ideally within charitable or non-profit settings-where your focus has been on operational excellence governance financial stewardship. Your background should include hands-on involvement with boards, trustees and directors where you have supported their work through sound advice diligent execution organisational acumen. You will possess finely tuned interpersonal skills allowing you to connect empathise and communicate persuasively across diverse audiences both internally and externally. A collaborative approach is essential: your ability to nurture talent, foster teamwork and create supportive environments will underpin your success driving joint objectives forward. International exposure especially within European contexts adds further value given EACTS's global remit. Demonstrated experience in senior leadership roles within charities or complex organisations where you have successfully managed change initiatives that improved performance or efficiency. Comprehensive understanding of charity governance frameworks including compliance with relevant legal requirements (charity law/company law) as well as best practice standards. Proven ability to oversee financial management functions Track record of motivating, managing and developing multidisciplinary teams within inclusive environments that encourage professional growth Exceptional interpersonal skills enabling you to build trust influence stakeholders at all levels-from board members and senior volunteers through to external partners across different cultures geographies. Experience working internationally particularly within EU contexts; familiarity with healthcare or medical sectors would be advantageous but not essential. Excellent written spoken English communication abilities combined with high integrity What sets this company apart: EACTS stands out as a truly global force for good in healthcare- uniting surgeons, allied health professionals, researchers and educators from over 4 000 members across continents under one mission: advancing cardio-thoracic surgery for better patient outcomes everywhere. The Association is renowned not only for its flagship annual meeting-the largest gathering of its kind-but also for its commitment to ongoing education mentorship, humanitarian outreach and innovation. Compensation A competitive compensation package is available, and will be discussed on application What's next: If you are inspired by this unique opportunity to shape global healthcare through collaborative operational leadership we encourage you to take the next step towards joining EACTS' exceptional team. This role is being managed by Robert Walters. To discuss the role, please get in touch with: Howard Green Business Director (url removed) (phone number removed) Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Reward & Benefit Consultant (12 Month FTC) UK based with travel - Belfast, Bristol, Methil Fixed Term Contract (12 months) Reporting to: Head of Reward Shape reward strategy where it really matters. We're looking for an experienced Reward Consultant to join our UK People team on a 9-12 month fixed term contract. This is a high impact role where you'll design and deliver reward solutions that directly support project delivery, talent attraction, and long term business performance across multiple UK sites. If you enjoy combining commercial thinking, data led insight, and stakeholder influence-and want to see your work make a tangible difference-this could be a great fit. The Role You'll take ownership of compensation and benefits strategy, partnering closely with HR, Finance, Talent Acquisition, and senior leaders to ensure reward frameworks are competitive, fair, compliant, and aligned with both business needs and regulatory/union environments. Your work will help ensure we attract and retain critical skills, motivate performance, and support complex, project led delivery. What You'll Be Doing Reward Strategy & Market Insight Lead market pricing and job benchmarking activities Design salary structures, job levelling, and geographic differentials for multi site UK operations Develop job architecture, career paths, and competency frameworks Advise on pay positioning for scarce and critical skillsets Benchmark and review variable pay, allowances, overtime and shift premiums Pay Governance & Operational Delivery Deliver annual pay review and bonus cycles end to end Maintain pay ranges, grades, and alignment with recognised external frameworks Ensure compliance with UK reward legislation (HMRC, IR35, NMW, Working Time, Gender Pay) Design and maintain recognition schemes aligned to performance and safety outcomes Equity, Risk & Employee Relations Lead pay equity analysis and remediation planning Assess and advise on retention awards and scarcity allowances with clear ROI Support union negotiations and site specific pay frameworks Incentives & Project Linked Rewards Design short term incentive plans and bonus scorecards Develop project based, milestone driven incentive frameworks Benefits & Reward Communication Support benefits reviews and supplier management Create clear, engaging reward communications for leaders and employees Analytics & Stakeholder Advisory Build reward dashboards (pay mix, compa ratios, range penetration, flight risk) Provide expert advice on offers, promotions, and retention cases What We're Looking For Experience & Qualifications 5+ years' experience in Reward / Compensation & Benefits Background in engineering, manufacturing, energy or defence environments preferred Strong market pricing and job evaluation experience (e.g. WTW) Proven delivery of annual reward cycles and incentive design Solid knowledge of UK reward compliance (global exposure a bonus) Advanced Excel modelling skills; experience with HRIS and analytics tools Degree, CIPD, or Reward/C&B qualification desirable Skills & Behaviours Commercial and pragmatic mindset Strong analytical capability with clear data storytelling Confident stakeholder influencer, credible with senior leaders Highly organised and resilient under pressure Trusted with confidential and sensitive data

About Us We are part of International Airlines Group (IAG), one of the world's leading airline groups and owner of some of the biggest brands in the sky. IAG Transform provides creative and innovative solutions to drive sustainable transformation by delivering procurement and airline services, as well as group-wide systems across IAG. Each operating company benefits from the Transform centralised model, driving efficiencies, automation, and economies of scale. Purpose of the role The Cognitive Automation Factory Ecosystem and Operations Lead is a senior leadership role responsible for the end-to-end operational performance, ecosystem management, and strategic evolution of the Group's Cognitive Automation Factory. This role is effectively the operational backbone and successor-level counterpart to the Head of Cognitive Automation. It ensures that the CAF operates as a high-performance, multi-technology, multi-partner industrial engine capable of delivering 8-figure business benefits through applied AI and automation. The successful candidate will combine deep automation expertise, enterprise-grade delivery leadership, and strong commercial acumen to: Lead large, blended teams (internal and external) Engage senior stakeholders across operating companies Manage strategic technology and delivery partners Own operational governance, standards, and performance metrics Drive sustainable, measurable EBIT impact Your responsibilities 1. Factory Leadership & Operational Excellence Lead the operational performance of the Cognitive Automation Factory across the Group. Industrialise AI and automation delivery through standardised engineering practices, governance, quality controls and reusable frameworks. Ensure predictable, high-quality delivery across multiple concurrent programmes and products. Own delivery economics, capacity planning, utilisation, and multi-shore optimisation. 2. Business Value & Benefits Realisation Ensure all AI and automation initiatives are anchored in measurable business value. Track and govern realised vs. forecast benefits (cost-out, productivity, error reduction, revenue enablement). Act as a senior escalation point for underperforming initiatives. Partner with Finance and OpCo stakeholders to validate tangible benefits delivered. 3. Ecosystem & Partner Management Lead and optimise a blended ecosystem of strategic partners and internal engineering squads. Manage commercial performance, contractual KPIs, and delivery standards. Ensure knowledge transfer and capability uplift within the internal team. Maintain a competitive, scalable, and innovation-led partner model. 4. Technology & Architecture Governance Provide senior oversight across the automation and AI technology stack, including: o RPA platforms (e.g., UiPath, Power Automate) o AWS-based cloud-native architectureso Agentic AI frameworks (Agent Core, LangChain, LangGraph) o Large Language Models (multi-model strategy) o Orchestration frameworks and event-driven architectures o Document AI and extraction (e.g., Berdock)o EVAL frameworks and LLM evaluation methodologies o Observability, monitoring and guardrails for AI agents Ensure scalable, secure, compliant and production-grade solutions. Champion best practices in AI governance, risk management, and model lifecycle management. 5. Senior Stakeholder Engagement Engage senior leaders across operating companies at Director and C-level. Translate AI and automation capabilities into business language. Influence prioritisation decisions and roadmap alignment across the Group. Represent the CAF in senior governance forums. 6. Talent & Capability Development Build and mentor high-performing automation and AI delivery leaders. Establish clear career paths and succession planning within the CAF. Foster a culture of engineering excellence, accountability, and measurable impact. Drive continuous capability uplift across RPA, AI, and agentic systems. Your skills, experience and qualifications Essential Experience 12+ years' experience in enterprise technology delivery, with at least 7+ years leading large-scale automation or AI programmes. Proven track record of delivering significant, tangible business benefits through applied AI and automation. Experience managing multi-disciplinary teams combining internal staff and strategic delivery partners. Experience operating at senior stakeholder level (Director/C-level engagement). Strong commercial acumen, including budget ownership and benefits tracking. Technical Depth (Non-Hands-On but Credible) The candidate must have sufficient depth to challenge architects and engineers credibly, even if not coding daily. Demonstrated expertise in: RPA platforms such as UiPath and Power Automate Cloud-native architectures (preferably AWS) Agentic AI frameworks (LangChain, LangGraph, agent orchestration) Multi-LLM strategies and model selection EVAL frameworks for LLM/agent performance Observability, logging, guardrails and governance for AI agents Workflow orchestration and integration patterns Enterprise-grade security and compliance considerations for AI systems Desirable Experience within aviation, transportation, logistics, or other complex operational industries. Experience scaling an AI or automation factory model. Exposure to regulated environments. Knowledge of EU AI Act and enterprise AI governance frameworks. Personal Attributes Strategic thinker with strong operational discipline. Calm under pressure in complex, multi-stakeholder environments. Commercially sharp, data-driven, and outcome-oriented. High credibility with both engineers and executives. Not dazzled by hype. Focused on value. What we offer The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry. The opportunity to work in a multi-cultural environment with great offices in many locations. We support our people in maintaining work/life balance, as well as providing the many benefits one would expect from a global organisation, including health insurance, pension and performance bonuses. We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law

Human Resources Business Partner (Full-Time, Permanent) Hybrid; 2 3 Office days, Central London Unlock your potential with Prinova We are Prinova, a leading global supplier of ingredients and premix manufacturing solutions and trusted by the world s best-known food, beverage, and nutrition brands. Part of the NAGASE Group, our expertise lies in Ingredient Distribution, Manufacturing Solutions, and Customized Services. Our global network of colleagues, located in offices and manufacturing facilities around the world, deliver sustainable value-added solutions to our customers. We are recognised for our deep expertise, commitment to excellence, and bold innovation which have earned us a strong reputation as a trusted industry leader. Wherever your career is headed, you ll find direction, opportunity, and belonging with us. What does an HRBP role mean at Prinova Provide experienced HR business partnering and HR operations support across multiple European countries. Act as a reliable and trusted Advisor to managers and leaders on employee relations, day to day people management, HR processes, and complex employee matters while ensuring a consistent and compliant employee experience. This role combines strong HRBP capability with operational ownership to ensure consistent, compliant, and efficient HR delivery. The role has an operational focus, with responsibility for delivering core HR activities efficiently and accurately. It also provides support for payroll and total rewards processes, working closely with Finance, external providers, and HR colleagues, using existing frameworks and guidance. What s in it for you: Personal growth, including training and development opportunities Health Cash Plan Subsidised gym membership What to expect HR Business Partnering: Support managers and leaders with people related matters, providing practical guidance aligned with company policies and employment law. Influence and challenge managers to improve performance, engagement, and decision making. Translate business needs into practical, scalable HR solutions across Europe. Act as a point of contact for HR queries across the employee lifecycle. Provide advice for managers on communication, conflict resolution, and change leadership. Employee Relations: Handle complex employee relations matters, including performance management, grievances, investigations, disciplinary actions, and restructures. Advise managers on best practice approaches to people management issues. Ensure all actions comply with employment legislation and internal policies. HR Operations and Compliance: Deliver day to day HR operations across supported countries, ensuring consistency, accuracy, and compliance. Ensure HR policies, processes, and documentation are up to date and applied consistently. Coordinate absence management processes and support wellbeing initiatives. Support employee lifecycle activity, including onboarding, changes, and exits. Provide operational support for recruitment activity, including interview coordination, agency liaison, and onboarding administration. Payroll and Total Rewards Support: Act as the HR point of contact for payroll, working closely with Finance and external providers to ensure accurate and timely processing. Support payroll governance by reviewing data, resolving escalated issues, and improving processes. Support compensation and benefits activities, such as salary review cycles, benefits administration, and benchmarking exercises. Advise managers on reward processes and escalate complex cases as required. Talent, Performance and Development: Support talent reviews, succession planning, and performance management cycles. Assist with talent and succession discussions by providing data and insights. Support learning and development activities as required. Promote consistent performance management practices across regions. Change, Culture and Engagement: Support organisational change initiatives, including restructures and transformation activity. Champion company culture, values, and DEI principles. Support engagement and wellbeing initiatives that improve employee experience. HR Systems and Data: Ensure accurate HR data management and effective use of HR systems. Produce and interpret people data to support workforce decisions. Ensure compliance with GDPR and local data protection requirements. Global HR Collaboration: Work collaboratively with HR colleagues across Europe, China, Brazil and other global teams to ensure alignment and consistency. Support HR projects, policy updates, and system improvements as required. Does this sound like you: Bachelor s Degree in Human Resources, Business Administration, or a related field or Professional Qualification (e.g. CIPD level 5 or above) is highly desirable. 7+ years experience in a generalist HR or HRBP role, ideally in a multinational environment. Experience in a multinational company would be an advantage. Strong HR business partnering capability with the confidence to influence senior leaders. Solid understanding of HR operations across multiple countries. Working knowledge of payroll and compensation/benefits processes. Strong employee relations and employment law knowledge. Interested Click apply and you will be taken to our careers page.

Regional Leadership. Operational Performance. Customer Excellence. Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry ? Liftec Express a leading independent provider of lift maintenance, repair and modernisation services is looking for a Head of Service Operations (London & Southeast) to lead one of its most critical regions. This is a high-impact leadership role responsible for safety, operational performance, customer satisfaction and full P&L ownership, driving service & repair excellence across a large and complex service portfolio. You ll play a key role in shaping operational standards, improving performance and supporting the continued growth of the business. The Role at a Glance Head of Service Operations (Service & Repairs) Andover. Hampshire covering Provinces Region c100 miles radius Competitive Base Salary Plus Extensive Benefits Package inc Car Allowance, Bonus, Generous Pension Full Time Company: Pioneer of the British lift industry. Formerly part of global brand Otis now Private Equity-backed by R Capital. An independent engineering services provider specialising in lift maintenance, repair, modernisation and installation. Pedigree: Supporting major infrastructure across commercial buildings, hospitals, retail estates, transport hubs and government facilities. Culture: Safety, Ethics & Quality Focused The Opportunity This is a pivotal role leading Liftec Express service and repairs operations across London and the Southeast. You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Working closely with the Managing Director and leadership team, you will lead a large operational team and play a key role in developing a high-performance, customer-focused culture. Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Drive operational efficiency through planning, scheduling and resource allocation • Implement and monitor service processes and KPIs including productivity and response times Commercial & P&L Ownership • Take full responsibility for regional P&L performance • Deliver revenue, margin, profitability and cash targets • Identify opportunities to grow the service portfolio and expand customer relationships Customer & Stakeholder Management • Build strong relationships with key customers, consultants and stakeholders • Act as escalation point for operational and service-related issues • Ensure high levels of customer satisfaction and long-term retention Leadership & Team Development • Lead, coach and develop Service Delivery Managers, Repair Managers and engineers • Build and maintain a high-performing, accountable culture • Drive engagement, performance and continuous improvement across teams Compliance, Safety & Governance • Maintain the highest EH&S standards across all operations • Ensure compliance with regulations, industry standards and company policies • Support cross-functional and regional initiatives across the business About You You are an experienced operational leader with a strong track record in engineering services, lift, construction or a related technical industry. You will likely have • Proven experience in a senior operational leadership role • Strong track record of improving operational performance and profitability • Experience managing P&L and delivering commercial targets • Ability to build relationships with major clients and senior stakeholders • Experience leading and developing high-performing teams • Strong organisational skills with high levels of ownership and accountability • Excellent communication skills across technical and non-technical audiences • Confidence handling escalations and complex operational challenges • Commercial awareness with the ability to identify growth opportunities • Experience within a transforming, scaling or turnaround business environment would be highly beneficial. Behaviours & Values • Open-minded and inquisitive embraces continuous improvement • Extreme ownership takes accountability for results and solutions • Customer centric prioritises long-term relationships and service excellence • Honesty and integrity acts with transparency and professionalism • Doing the basics brilliantly focuses on safety, discipline and consistent execution Benefits • Pension Aviva • Car allowance • Holiday 25 days plus bank holidays • Employee Assistance Programme • Death in Service 3 x Salary • Employee Referral Scheme • Discounts Platform • Enhanced family policies Why Join Liftec Express? • Senior leadership role with full operational and commercial ownership • Opportunity to lead a key region within a growing PE-backed business • Strong focus on operational excellence, safety and customer satisfaction • Influence business transformation and performance improvement • Work with a respected brand in the lift and engineering services sector If you are a driven operational leader ready to take ownership of a major region and deliver service excellence at scale, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Regional Leadership. Operational Performance. Customer Excellence. Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry ? Liftec Express a leading independent provider of lift maintenance, repair and modernisation services is looking for a Head of Service Operations (London & Southeast) to lead one of its most critical regions. This is a high-impact leadership role responsible for safety, operational performance, customer satisfaction and full P&L ownership, driving service & repair excellence across a large and complex service portfolio. You ll play a key role in shaping operational standards, improving performance and supporting the continued growth of the business. The Role at a Glance Head of Service Operations (Service & Repairs) Dartford, Kent - covering London & Southeast Competitive Base Salary Plus Extensive Benefits Package inc Car Allowance, Bonus, Generous Pension Full Time Company: Pioneer of the British lift industry. Formerly part of global brand Otis now Private Equity-backed by R Capital. An independent engineering services provider specialising in lift maintenance, repair, modernisation and installation. Pedigree: Supporting major infrastructure across commercial buildings, hospitals, retail estates, transport hubs and government facilities. Culture: Safety, Ethics & Quality Focused The Opportunity This is a pivotal role leading Liftec Express service and repairs operations across London and the Southeast. You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Working closely with the Managing Director and leadership team, you will lead a large operational team and play a key role in developing a high-performance, customer-focused culture. Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Drive operational efficiency through planning, scheduling and resource allocation • Implement and monitor service processes and KPIs including productivity and response times Commercial & P&L Ownership • Take full responsibility for regional P&L performance • Deliver revenue, margin, profitability and cash targets • Identify opportunities to grow the service portfolio and expand customer relationships Customer & Stakeholder Management • Build strong relationships with key customers, consultants and stakeholders • Act as escalation point for operational and service-related issues • Ensure high levels of customer satisfaction and long-term retention Leadership & Team Development • Lead, coach and develop Service Delivery Managers, Repair Managers and engineers • Build and maintain a high-performing, accountable culture • Drive engagement, performance and continuous improvement across teams Compliance, Safety & Governance • Maintain the highest EH&S standards across all operations • Ensure compliance with regulations, industry standards and company policies • Support cross-functional and regional initiatives across the business About You You are an experienced operational leader with a strong track record in engineering services, lift, construction or a related technical industry. You will likely have • Proven experience in a senior operational leadership role • Strong track record of improving operational performance and profitability • Experience managing P&L and delivering commercial targets • Ability to build relationships with major clients and senior stakeholders • Experience leading and developing high-performing teams • Strong organisational skills with high levels of ownership and accountability • Excellent communication skills across technical and non-technical audiences • Confidence handling escalations and complex operational challenges • Commercial awareness with the ability to identify growth opportunities • Experience within a transforming, scaling or turnaround business environment would be highly beneficial. Behaviours & Values • Open-minded and inquisitive embraces continuous improvement • Extreme ownership takes accountability for results and solutions • Customer centric prioritises long-term relationships and service excellence • Honesty and integrity acts with transparency and professionalism • Doing the basics brilliantly focuses on safety, discipline and consistent execution Benefits • Pension Aviva • Car allowance • Holiday 25 days plus bank holidays • Employee Assistance Programme • Death in Service 3 x Salary • Employee Referral Scheme • Discounts Platform • Enhanced family policies Why Join Liftec Express? • Senior leadership role with full operational and commercial ownership • Opportunity to lead a key region within a growing PE-backed business • Strong focus on operational excellence, safety and customer satisfaction • Influence business transformation and performance improvement • Work with a respected brand in the lift and engineering services sector If you are a driven operational leader ready to take ownership of a major region and deliver service excellence at scale, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Regional Leadership. Operational Performance. Customer Excellence. Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry ? Liftec Express a leading independent provider of lift maintenance, repair and modernisation services is looking for a Head of Service Operations (London & Southeast) to lead one of its most critical regions. This is a high-impact leadership role responsible for safety, operational performance, customer satisfaction and full P&L ownership, driving service & repair excellence across a large and complex service portfolio. You ll play a key role in shaping operational standards, improving performance and supporting the continued growth of the business. The Role at a Glance Head of Service Operations (Service & Repairs) Andover. Hampshire covering Provinces Region c100 miles radius Competitive Base Salary Plus Extensive Benefits Package inc Car Allowance, Bonus, Generous Pension Full Time Company: Pioneer of the British lift industry. Formerly part of global brand Otis now Private Equity-backed by R Capital. An independent engineering services provider specialising in lift maintenance, repair, modernisation and installation. Pedigree: Supporting major infrastructure across commercial buildings, hospitals, retail estates, transport hubs and government facilities. Culture: Safety, Ethics & Quality Focused The Opportunity This is a pivotal role leading Liftec Express service and repairs operations across London and the Southeast. You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Working closely with the Managing Director and leadership team, you will lead a large operational team and play a key role in developing a high-performance, customer-focused culture. Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Drive operational efficiency through planning, scheduling and resource allocation • Implement and monitor service processes and KPIs including productivity and response times Commercial & P&L Ownership • Take full responsibility for regional P&L performance • Deliver revenue, margin, profitability and cash targets • Identify opportunities to grow the service portfolio and expand customer relationships Customer & Stakeholder Management • Build strong relationships with key customers, consultants and stakeholders • Act as escalation point for operational and service-related issues • Ensure high levels of customer satisfaction and long-term retention Leadership & Team Development • Lead, coach and develop Service Delivery Managers, Repair Managers and engineers • Build and maintain a high-performing, accountable culture • Drive engagement, performance and continuous improvement across teams Compliance, Safety & Governance • Maintain the highest EH&S standards across all operations • Ensure compliance with regulations, industry standards and company policies • Support cross-functional and regional initiatives across the business About You You are an experienced operational leader with a strong track record in engineering services, lift, construction or a related technical industry. You will likely have • Proven experience in a senior operational leadership role • Strong track record of improving operational performance and profitability • Experience managing P&L and delivering commercial targets • Ability to build relationships with major clients and senior stakeholders • Experience leading and developing high-performing teams • Strong organisational skills with high levels of ownership and accountability • Excellent communication skills across technical and non-technical audiences • Confidence handling escalations and complex operational challenges • Commercial awareness with the ability to identify growth opportunities • Experience within a transforming, scaling or turnaround business environment would be highly beneficial. Behaviours & Values • Open-minded and inquisitive embraces continuous improvement • Extreme ownership takes accountability for results and solutions • Customer centric prioritises long-term relationships and service excellence • Honesty and integrity acts with transparency and professionalism • Doing the basics brilliantly focuses on safety, discipline and consistent execution Benefits • Pension Aviva • Car allowance • Holiday 25 days plus bank holidays • Employee Assistance Programme • Death in Service 3 x Salary • Employee Referral Scheme • Discounts Platform • Enhanced family policies Why Join Liftec Express? • Senior leadership role with full operational and commercial ownership • Opportunity to lead a key region within a growing PE-backed business • Strong focus on operational excellence, safety and customer satisfaction • Influence business transformation and performance improvement • Work with a respected brand in the lift and engineering services sector If you are a driven operational leader ready to take ownership of a major region and deliver service excellence at scale, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.