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customer success manager fixed term contract
2026 Project Management Business Graduate
Leonardo UK Ltd Yeovil, Somerset
Job Description: Your impact Are you ready to launch your career and make an impact on real world projects from day one? At Leonardo, we're looking for graduates who want to be part of something bigger-shaping innovation, advancing technology, and enhancing global safety. We are committed to developing our graduates into leading technical or business professionals, and as such we will also support you through your preferred route for professional development. Our 2 year Graduate Programme gives you the opportunity to work on exciting and challenging projects alongside subject matter experts. On joining, you will receive a competitive starting salary, plus a £1,000 welcome bonus. You'll also be eligible for a £1,000 exit bonus upon successful completion of the programme. In addition, you may be eligible for a Temporary Accommodation Allowance (TAA), subject to specific criteria. We encourage you to spend at least four days each week on site to integrate with your team and maximise your learning experience. We have a fantastic new opportunity for a Project Management Business Graduate within the Project Management function. During the programme, you will: Start with an Induction into Leonardo, followed by team building activities. There will also be a Project Management specific induction to ensure that scheme requirements and expectations are fully established. From day one, you will be immersed in a wide range of development opportunities, delivered across both virtual platforms and practical working environments. As part of the graduate scheme, placements typically consist of 6 month rotations across the Project Management function, offering exposure to a wide range of projects and business areas. A key highlight of the programme is the opportunity to undertake a 3 month external placement elsewhere within the business, broadening your organisational understanding and professional network. This structured scheme is designed to help you build both your technical expertise and soft skills, offering a more comprehensive development experience than a direct entry role might provide. You'll gain insights into real world challenges while working alongside experienced professionals across multiple disciplines. In collaboration with the Project Management Team and the Early Careers Team, you will also have the chance to help shape your own development path. This includes selecting placements that align with your career goals and provide visibility of the entire Product Life Cycle - from concept and design through to delivery and in service support - as well as broader business operations. Leonardo is committed to nurturing its graduates into future leaders and professionals within the business and technical communities. We actively encourage a culture of lifelong learning, and our graduates benefit from access to Coursera and LinkedIn Learning - offering a catalogue of over 4,000 courses across a broad range of subjects. This empowers you to take ownership of your development and tailor your learning journey to match your professional ambitions and personal interests. As a Project Management Graduate, you will Project Life Cycle Support: Assist project managers in coordinating cross functional teams to ensure successful progression through each phase of the programme, while monitoring schedule, cost, risk, and quality parameters. Product Roadmap Development: Contribute to the long term strategic development of various aircraft platforms, aligning technical roadmaps with business goals. Bid and Proposal Consulting: Support the preparation of bids and proposals for future aircraft sales by providing project management input and commercial insight. Programme Phase Engagement: Gain hands on experience across multiple aircraft programme phases including design definition, procurement, build and flight test, and final delivery to the customer. Aircraft Deliveries and Contract Fulfilment: Support contract execution and deliverables, ensuring timely and high quality delivery of aircraft and associated services. PMO Support: Work within the Project Management Office to provide governance, reporting, and project control support. Stakeholder Management: Assist with internal and external stakeholder engagement, including customers, suppliers, and cross functional teams, ensuring clear communication and alignment throughout the project. International Exposure: Participate in domestic and international site visits, offering a broader understanding of customer environments and operational requirements. You may also have the opportunity to visit customer facilities both domestically and internationally, gaining first hand exposure to operational environments and strengthening customer relationships. By working alongside world leading specialists in the aerospace sector, you will continuously enhance your technical capabilities, while developing both academic and practical understanding of the complex and fast paced aerospace industry. This role provides a comprehensive foundation for a future career in project management within high technology engineering environments. What you'll bring Entry Requirements Minimum 2:2 Bachelors or Masters in Engineering Management, Economics or Business related subject. Security Clearance This role is subject to pre employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) will apply, this will include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: Why join us At Leonardo, our people are at the heart of everything we do, key contributors in shaping innovation, advancing technology, and enhancing global safety. We offer a comprehensive, company funded benefits package that supports your wellbeing, career development, and work life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we're here to help you thrive. Time to recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi days each year. Secure your future: Benefit from our award winning pension scheme with up to 15% employer contribution. Your wellbeing matters: Free access to mental health support, financial advice, and employee led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Rewarding performance: All employees are eligible for our bonus scheme. Join in our success: Our annual Employee Stock Ownership Plan provides you the opportunity to own shares in Leonardo. Tailored perks: Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more. For a full list of our company benefits please visit: We are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people, communities and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Be part of something bigger - apply now! Primary Location: GB - Yeovil - Lysander Rd Contract Type: Fixed term Hybrid Working: Hybrid
May 07, 2026
Full time
Job Description: Your impact Are you ready to launch your career and make an impact on real world projects from day one? At Leonardo, we're looking for graduates who want to be part of something bigger-shaping innovation, advancing technology, and enhancing global safety. We are committed to developing our graduates into leading technical or business professionals, and as such we will also support you through your preferred route for professional development. Our 2 year Graduate Programme gives you the opportunity to work on exciting and challenging projects alongside subject matter experts. On joining, you will receive a competitive starting salary, plus a £1,000 welcome bonus. You'll also be eligible for a £1,000 exit bonus upon successful completion of the programme. In addition, you may be eligible for a Temporary Accommodation Allowance (TAA), subject to specific criteria. We encourage you to spend at least four days each week on site to integrate with your team and maximise your learning experience. We have a fantastic new opportunity for a Project Management Business Graduate within the Project Management function. During the programme, you will: Start with an Induction into Leonardo, followed by team building activities. There will also be a Project Management specific induction to ensure that scheme requirements and expectations are fully established. From day one, you will be immersed in a wide range of development opportunities, delivered across both virtual platforms and practical working environments. As part of the graduate scheme, placements typically consist of 6 month rotations across the Project Management function, offering exposure to a wide range of projects and business areas. A key highlight of the programme is the opportunity to undertake a 3 month external placement elsewhere within the business, broadening your organisational understanding and professional network. This structured scheme is designed to help you build both your technical expertise and soft skills, offering a more comprehensive development experience than a direct entry role might provide. You'll gain insights into real world challenges while working alongside experienced professionals across multiple disciplines. In collaboration with the Project Management Team and the Early Careers Team, you will also have the chance to help shape your own development path. This includes selecting placements that align with your career goals and provide visibility of the entire Product Life Cycle - from concept and design through to delivery and in service support - as well as broader business operations. Leonardo is committed to nurturing its graduates into future leaders and professionals within the business and technical communities. We actively encourage a culture of lifelong learning, and our graduates benefit from access to Coursera and LinkedIn Learning - offering a catalogue of over 4,000 courses across a broad range of subjects. This empowers you to take ownership of your development and tailor your learning journey to match your professional ambitions and personal interests. As a Project Management Graduate, you will Project Life Cycle Support: Assist project managers in coordinating cross functional teams to ensure successful progression through each phase of the programme, while monitoring schedule, cost, risk, and quality parameters. Product Roadmap Development: Contribute to the long term strategic development of various aircraft platforms, aligning technical roadmaps with business goals. Bid and Proposal Consulting: Support the preparation of bids and proposals for future aircraft sales by providing project management input and commercial insight. Programme Phase Engagement: Gain hands on experience across multiple aircraft programme phases including design definition, procurement, build and flight test, and final delivery to the customer. Aircraft Deliveries and Contract Fulfilment: Support contract execution and deliverables, ensuring timely and high quality delivery of aircraft and associated services. PMO Support: Work within the Project Management Office to provide governance, reporting, and project control support. Stakeholder Management: Assist with internal and external stakeholder engagement, including customers, suppliers, and cross functional teams, ensuring clear communication and alignment throughout the project. International Exposure: Participate in domestic and international site visits, offering a broader understanding of customer environments and operational requirements. You may also have the opportunity to visit customer facilities both domestically and internationally, gaining first hand exposure to operational environments and strengthening customer relationships. By working alongside world leading specialists in the aerospace sector, you will continuously enhance your technical capabilities, while developing both academic and practical understanding of the complex and fast paced aerospace industry. This role provides a comprehensive foundation for a future career in project management within high technology engineering environments. What you'll bring Entry Requirements Minimum 2:2 Bachelors or Masters in Engineering Management, Economics or Business related subject. Security Clearance This role is subject to pre employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) will apply, this will include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: Why join us At Leonardo, our people are at the heart of everything we do, key contributors in shaping innovation, advancing technology, and enhancing global safety. We offer a comprehensive, company funded benefits package that supports your wellbeing, career development, and work life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we're here to help you thrive. Time to recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi days each year. Secure your future: Benefit from our award winning pension scheme with up to 15% employer contribution. Your wellbeing matters: Free access to mental health support, financial advice, and employee led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Rewarding performance: All employees are eligible for our bonus scheme. Join in our success: Our annual Employee Stock Ownership Plan provides you the opportunity to own shares in Leonardo. Tailored perks: Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more. For a full list of our company benefits please visit: We are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people, communities and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Be part of something bigger - apply now! Primary Location: GB - Yeovil - Lysander Rd Contract Type: Fixed term Hybrid Working: Hybrid
Clarion Housing Group Limited
Employer Partnerships Team Leader
Clarion Housing Group Limited
Location: Hybrid/Greater London House, Camden Salary: £47,764 - £56,192 per annum Hours: 36 per week Contract Type: 12 Month Fixed Term Contract Clarion Futures, the charitable foundation of Clarion Housing Group, is transforming lives and strengthening communities by delivering one of the UK's largest employment, skills and training investment programmes. We're seeking an Employer Partnerships Team Leader who will provide day-to-day management and operational oversight of the Employer Partnership Team, ensuring the successful delivery of employment and training opportunities for Clarion residents and customers. This includes opportunities generated through our supply chain, within Clarion, and with external employers. Working closely with the Employment and Training Development Manager and external partners across the country, you'll coordinate and oversee the delivery of social value employment commitments. You'll ensure that activity with partners is effectively planned, delivered, monitored and evidenced in line with agreed timescales and outcomes. The role also involves supporting the team to build and maintain strong relationships with local employers, social value partners and regional stakeholders, creating meaningful employment and progression opportunities for customers. The successful candidate will hold a trade or trade-related qualification at Level 5 or above and have experience managing and developing a team. You'll bring a strong understanding of employer engagement and local labour market conditions, alongside experience supporting the operational delivery of employability programmes. Excellent interpersonal, communication and coaching skills are essential, as is the ability to manage competing priorities in an organised and proactive manner. Confidence in using IT systems, including Word, Excel, Outlook and customer databases, is also required. If you're looking to broaden your leadership experience, strengthen your strategic impact, and help deliver meaningful outcomes for our customers, we'd love to hear from you. As you can imagine, the full job description includes lots more detail, so please check it out before applying. Closing Date: Wednesday 13th May 2026 at midnight. Interviews will take place the w/c 25th May 2026. At Clarion Housing Group, we support the responsible use of AI. This is a hybrid role with a base location at our Greater London House office. Candidates will be expected to work from the office at least 2 days per week. This is a 12-month fixed-term opportunity with strong potential to become a permanent role based on performance and business needs. Applicants must be able to travel across the region as required. This post is subject to Enhanced Adult Criminal Record Check Clearance. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
May 06, 2026
Full time
Location: Hybrid/Greater London House, Camden Salary: £47,764 - £56,192 per annum Hours: 36 per week Contract Type: 12 Month Fixed Term Contract Clarion Futures, the charitable foundation of Clarion Housing Group, is transforming lives and strengthening communities by delivering one of the UK's largest employment, skills and training investment programmes. We're seeking an Employer Partnerships Team Leader who will provide day-to-day management and operational oversight of the Employer Partnership Team, ensuring the successful delivery of employment and training opportunities for Clarion residents and customers. This includes opportunities generated through our supply chain, within Clarion, and with external employers. Working closely with the Employment and Training Development Manager and external partners across the country, you'll coordinate and oversee the delivery of social value employment commitments. You'll ensure that activity with partners is effectively planned, delivered, monitored and evidenced in line with agreed timescales and outcomes. The role also involves supporting the team to build and maintain strong relationships with local employers, social value partners and regional stakeholders, creating meaningful employment and progression opportunities for customers. The successful candidate will hold a trade or trade-related qualification at Level 5 or above and have experience managing and developing a team. You'll bring a strong understanding of employer engagement and local labour market conditions, alongside experience supporting the operational delivery of employability programmes. Excellent interpersonal, communication and coaching skills are essential, as is the ability to manage competing priorities in an organised and proactive manner. Confidence in using IT systems, including Word, Excel, Outlook and customer databases, is also required. If you're looking to broaden your leadership experience, strengthen your strategic impact, and help deliver meaningful outcomes for our customers, we'd love to hear from you. As you can imagine, the full job description includes lots more detail, so please check it out before applying. Closing Date: Wednesday 13th May 2026 at midnight. Interviews will take place the w/c 25th May 2026. At Clarion Housing Group, we support the responsible use of AI. This is a hybrid role with a base location at our Greater London House office. Candidates will be expected to work from the office at least 2 days per week. This is a 12-month fixed-term opportunity with strong potential to become a permanent role based on performance and business needs. Applicants must be able to travel across the region as required. This post is subject to Enhanced Adult Criminal Record Check Clearance. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
Phoenix Health & Safety
Health and Safety Consultant
Phoenix Health & Safety Bristol, Gloucestershire
Health and Safety Consultant Location: Homebased - UK-Wide Travel Salary: Up to £49k + up to £20k commission and up to £10k bonus Contract Type: Full Time, Permanent What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-Time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources! Why Do We Want You Phoenix Health and Safety, part of Wilmington Plc, are looking for a Health and Safety Consultant to provide expert consultancy to SME clients. You will deliver clear, practical, and legally compliant guidance that reduces risk and enhances operational safety. The successful candidate will combine strong technical expertise, exceptional client-facing skills, and sound commercial judgement to ensure client satisfaction, support contract retention, and identify opportunities for additional advisory services. Please note: To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job Purpose, Tasks and Responsibilities You will be responsible for: Client Delivery: • Carry out H&S reviews on-site or remotely, delivering an organised and professional experience. • Assess clients against key UK H&S legislation and guidance, identifying what s working well and where improvements are needed. • Produce clear, concise reports and action plans. • Give practical, proportionate advice that works for SMEs, offering realistic recommendations. • Keep accurate records of findings, conversations and agreed actions to support a strong audit trail. Building Relationships: • Build trust quickly with business owners, managers and employees at all levels. • Explain legal duties and risk concepts in a calm, straightforward way and communicate urgency. • Manage expectations professionally and represent Phoenix with credibility in every interaction. Commercial Contribution: • Spot where clients could benefit from extra support (e.g., further consultancy time, training, or specialist assessments) and flag these appropriately. • Help retain clients by clearly demonstrating progress and explaining next steps. • Work closely with internal teams to ensure a smooth client journey and support the conversion of identified opportunities. Quality & Continuous Improvement: • Deliver work that meets Phoenix processes, templates and quality standards. • Maintain high standards of accuracy and consistency in all written outputs. • Take part in coaching, CPD and quality reviews to continually strengthen your technical skills. • Escalate serious risks or safeguarding concerns promptly through the correct channels. What s the Best Thing About This Role You will have the opportunity to work directly with SMEs, providing practical health and safety solutions that make a real difference, while developing your own consultancy expertise within a supportive and flexible environment. What s the Most Challenging Thing About This Role Balancing multiple client engagements, ensuring high-quality, compliant outputs, and effectively communicating complex health and safety requirements in an understandable and actionable way. Role Criteria To be successful in this role, you must have/be: • Minimum Level 3 H&S qualification (e.g., NEBOSH General Certificate or equivalent). • TechIOSH status (or clear evidence you're eligible and actively working towards it). • Sound working knowledge of UK H&S legislation and how to apply it proportionately in SME environments. • Proven client-facing experience with exemplary communication and people skills. • Strong commercial awareness, including the ability to recognise client needs, articulate value, and contribute to service growth in an ethical manner. • High standard of written English with the ability to produce clear and structured outputs. • Strong planning and time management skills; able to manage a schedule of client delivery and admin/record-keeping effectively. • Competent IT user (CRM/workflow tools, document templates, Microsoft 365) and comfortable adopting new tools. • Full UK driving licence and willingness to travel (where on-site delivery is required). To be successful in this role, it would be great if you have: • GradIOSH (or working towards) and/or higher-level H&S qualifications (e.g., NEBOSH Diploma, NCRQ, BSc/Grad Dip). • Experience delivering compliance reviews, audits, or consultancy services across varied sectors. • General workplace fire safety knowledge or experience. • Experience supporting development of client documentation (policies, risk assessment suites, SOPs) and implementing practical action plans. • Experience delivering training e.g. toolbox talks, workshops, leadership briefings. • Familiarity with HSE management models (e.g., HSG65/PDCA) and applying them in real-world SME environments. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us Phoenix Health & Safety, part of Wilmington plc, is a leading provider of health and safety training and consultancy. We empower individuals and businesses through expert education and support. Our rapid growth makes this an exciting time to join our team! Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
May 06, 2026
Full time
Health and Safety Consultant Location: Homebased - UK-Wide Travel Salary: Up to £49k + up to £20k commission and up to £10k bonus Contract Type: Full Time, Permanent What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-Time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources! Why Do We Want You Phoenix Health and Safety, part of Wilmington Plc, are looking for a Health and Safety Consultant to provide expert consultancy to SME clients. You will deliver clear, practical, and legally compliant guidance that reduces risk and enhances operational safety. The successful candidate will combine strong technical expertise, exceptional client-facing skills, and sound commercial judgement to ensure client satisfaction, support contract retention, and identify opportunities for additional advisory services. Please note: To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job Purpose, Tasks and Responsibilities You will be responsible for: Client Delivery: • Carry out H&S reviews on-site or remotely, delivering an organised and professional experience. • Assess clients against key UK H&S legislation and guidance, identifying what s working well and where improvements are needed. • Produce clear, concise reports and action plans. • Give practical, proportionate advice that works for SMEs, offering realistic recommendations. • Keep accurate records of findings, conversations and agreed actions to support a strong audit trail. Building Relationships: • Build trust quickly with business owners, managers and employees at all levels. • Explain legal duties and risk concepts in a calm, straightforward way and communicate urgency. • Manage expectations professionally and represent Phoenix with credibility in every interaction. Commercial Contribution: • Spot where clients could benefit from extra support (e.g., further consultancy time, training, or specialist assessments) and flag these appropriately. • Help retain clients by clearly demonstrating progress and explaining next steps. • Work closely with internal teams to ensure a smooth client journey and support the conversion of identified opportunities. Quality & Continuous Improvement: • Deliver work that meets Phoenix processes, templates and quality standards. • Maintain high standards of accuracy and consistency in all written outputs. • Take part in coaching, CPD and quality reviews to continually strengthen your technical skills. • Escalate serious risks or safeguarding concerns promptly through the correct channels. What s the Best Thing About This Role You will have the opportunity to work directly with SMEs, providing practical health and safety solutions that make a real difference, while developing your own consultancy expertise within a supportive and flexible environment. What s the Most Challenging Thing About This Role Balancing multiple client engagements, ensuring high-quality, compliant outputs, and effectively communicating complex health and safety requirements in an understandable and actionable way. Role Criteria To be successful in this role, you must have/be: • Minimum Level 3 H&S qualification (e.g., NEBOSH General Certificate or equivalent). • TechIOSH status (or clear evidence you're eligible and actively working towards it). • Sound working knowledge of UK H&S legislation and how to apply it proportionately in SME environments. • Proven client-facing experience with exemplary communication and people skills. • Strong commercial awareness, including the ability to recognise client needs, articulate value, and contribute to service growth in an ethical manner. • High standard of written English with the ability to produce clear and structured outputs. • Strong planning and time management skills; able to manage a schedule of client delivery and admin/record-keeping effectively. • Competent IT user (CRM/workflow tools, document templates, Microsoft 365) and comfortable adopting new tools. • Full UK driving licence and willingness to travel (where on-site delivery is required). To be successful in this role, it would be great if you have: • GradIOSH (or working towards) and/or higher-level H&S qualifications (e.g., NEBOSH Diploma, NCRQ, BSc/Grad Dip). • Experience delivering compliance reviews, audits, or consultancy services across varied sectors. • General workplace fire safety knowledge or experience. • Experience supporting development of client documentation (policies, risk assessment suites, SOPs) and implementing practical action plans. • Experience delivering training e.g. toolbox talks, workshops, leadership briefings. • Familiarity with HSE management models (e.g., HSG65/PDCA) and applying them in real-world SME environments. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us Phoenix Health & Safety, part of Wilmington plc, is a leading provider of health and safety training and consultancy. We empower individuals and businesses through expert education and support. Our rapid growth makes this an exciting time to join our team! Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
THE MARINE SOCIETY AND SEA CADETS
Books Services Coordinator (Maternity Cover)
THE MARINE SOCIETY AND SEA CADETS
Job Title: Books Services Coordinator (Maternity Cover) Location: National Support Centre, London SE1 Salary: £28,000 gross per annum full time equivalent Job type: Part Time, Fixed term Maternity cover Closing Date: 1 May 2026 The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals - and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people - including those from under-represented or marginalised groups. We are currently looking for a Books Services Coordinator to join our team. About the role The purposes of the Book Services Coordinator role is to assist the Books and Library Manager in facilitating the charity's crew' libraries service and specialist maritime book sales and also to administer all processes and systems involved within Books and library services. Responsibilities The following is a list of the principal (but not exhaustive) tasks of the post holder: Administration of the functions and systems involved in providing an effective and efficient exchange hardback library or recyclable paperback library service to ships and maritime installations Administrating book order system, and procurement process for all merchandise necessary for the efficient functioning of the Book Services operation. Updating and maintaining the Bookshop website with accurate information and prices. Assisting in the management of the fulfilment of all sales of books/media to customers and external agencies (On-line bookshop, telephone, mail and "walk-in"), and ensure the maintenance of customer service standards Administration of the Library and Book stock control system Requirements: Experience working in book buying/selling/procurement in a customer focussed environment Experience of using book stock control and freight systems Ability to work unsupervised, make decisions and take responsibility. Experience in handling parcel deliveries and packaging goods for shipment Benefits: 25 days annual leave per annum increasing with length of service Hybrid working for many roles Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Additional Information: MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer. We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC's values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: Book Services Assistant, Library Services Coordinator, Publishing Operations Coordinator, Editorial Services Coordinator, Book Production Coordinator, Literary Services Coordinator, Content Services Coordinator, Publications Coordinator, Print Services Coordinator, and Library Operations Coordinator, may also be considered for this role.
May 06, 2026
Contractor
Job Title: Books Services Coordinator (Maternity Cover) Location: National Support Centre, London SE1 Salary: £28,000 gross per annum full time equivalent Job type: Part Time, Fixed term Maternity cover Closing Date: 1 May 2026 The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals - and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people - including those from under-represented or marginalised groups. We are currently looking for a Books Services Coordinator to join our team. About the role The purposes of the Book Services Coordinator role is to assist the Books and Library Manager in facilitating the charity's crew' libraries service and specialist maritime book sales and also to administer all processes and systems involved within Books and library services. Responsibilities The following is a list of the principal (but not exhaustive) tasks of the post holder: Administration of the functions and systems involved in providing an effective and efficient exchange hardback library or recyclable paperback library service to ships and maritime installations Administrating book order system, and procurement process for all merchandise necessary for the efficient functioning of the Book Services operation. Updating and maintaining the Bookshop website with accurate information and prices. Assisting in the management of the fulfilment of all sales of books/media to customers and external agencies (On-line bookshop, telephone, mail and "walk-in"), and ensure the maintenance of customer service standards Administration of the Library and Book stock control system Requirements: Experience working in book buying/selling/procurement in a customer focussed environment Experience of using book stock control and freight systems Ability to work unsupervised, make decisions and take responsibility. Experience in handling parcel deliveries and packaging goods for shipment Benefits: 25 days annual leave per annum increasing with length of service Hybrid working for many roles Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Additional Information: MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer. We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC's values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: Book Services Assistant, Library Services Coordinator, Publishing Operations Coordinator, Editorial Services Coordinator, Book Production Coordinator, Literary Services Coordinator, Content Services Coordinator, Publications Coordinator, Print Services Coordinator, and Library Operations Coordinator, may also be considered for this role.
Not For Profit People
Welsh Language Coordinator
Not For Profit People Wales, Yorkshire
Welsh Language Coordinator We have an exciting opportunity for a Welsh language Coordinator to support early years, childcare and play work practitioners with Welsh language skills. Position: Welsh Language Coordinator Location: Home Based, Travel will be required to undertake this role. Hours: Part-time, 22.5 hours per week Salary: £27,500 - £29,000 pro rata (dependent upon experience) Contract: Fixed term until 31st March 2027, extension possible subject to funding Benefits: Include pro rata of 26 days paid holiday (rising to 30 days with service increments) plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Online Discount Scheme, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working patterns The Role As Welsh Language Coordinator you will support early years, childcare and play work practitioners with Welsh language skills. Targets are agreed annually between the Welsh Government and charity partners. You will co-ordinate the charity s Welsh language project, encourage Members to embark onto the online self-learning course, and provide ongoing support to practitioners on increasing their use of the Welsh language. Main duties include supporting the wider organisation and our UK and international customers through: To establish and manage robust procedures and systems to support the co- ordination, delivery and monitoring of the Welsh Language project Identify settings and recruitment of practitioners for the delivery of training courses Promote the development of Welsh language skills by providing information on the online self-learning course, encouraging practitioners to sign up for the training Provide support to practitioners to ensure learning from the training is implemented in the workplace Development of resources to ensure training influences practice Delivery of live interaction sessions with practitioners and other partners Collection of data, monitoring and tracking the progress of participants Provide regular written reports identifying progress against targets Systematically gather and record sector intelligence and research Carry out visits within member settings in North Wales to identify settings which may want to transition to Bilingual or Welsh medium status. About You To be successful in the role you will need the following skills and experience: Effective communication skills - fluent in both English and Welsh Knowledge of the benefits and value of the Welsh language in the early years sector Experience of using a range of IT applications including Microsoft Office/ Excel Excellent administrative skills with attention to detail Able to build relationships easily and communicate at all levels, including the ability to use language and other communication skills that very young children can understand and relate to Enthusiasm for quality early years, childcare and play work opportunities Ability to meet deadlines and prioritise a busy workload An enthusiastic, self motivated, organised, team worker and networker Ability to work independently and use their own initiative Ability to organise and prioritise work with a minimum of supervision In order to fulfil this role you must have the use of your own transport and the ability to travel as needed. To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role. About the Organisation The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish. The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society. You may have experience in areas such as Welsh Language Support Officer, Welsh Speaking Project Manager, Welsh Speaking LSA, Welsh Speaking Teaching Assistant, Welsh Translator, Teacher of Welsh, etc.
May 06, 2026
Full time
Welsh Language Coordinator We have an exciting opportunity for a Welsh language Coordinator to support early years, childcare and play work practitioners with Welsh language skills. Position: Welsh Language Coordinator Location: Home Based, Travel will be required to undertake this role. Hours: Part-time, 22.5 hours per week Salary: £27,500 - £29,000 pro rata (dependent upon experience) Contract: Fixed term until 31st March 2027, extension possible subject to funding Benefits: Include pro rata of 26 days paid holiday (rising to 30 days with service increments) plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Online Discount Scheme, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working patterns The Role As Welsh Language Coordinator you will support early years, childcare and play work practitioners with Welsh language skills. Targets are agreed annually between the Welsh Government and charity partners. You will co-ordinate the charity s Welsh language project, encourage Members to embark onto the online self-learning course, and provide ongoing support to practitioners on increasing their use of the Welsh language. Main duties include supporting the wider organisation and our UK and international customers through: To establish and manage robust procedures and systems to support the co- ordination, delivery and monitoring of the Welsh Language project Identify settings and recruitment of practitioners for the delivery of training courses Promote the development of Welsh language skills by providing information on the online self-learning course, encouraging practitioners to sign up for the training Provide support to practitioners to ensure learning from the training is implemented in the workplace Development of resources to ensure training influences practice Delivery of live interaction sessions with practitioners and other partners Collection of data, monitoring and tracking the progress of participants Provide regular written reports identifying progress against targets Systematically gather and record sector intelligence and research Carry out visits within member settings in North Wales to identify settings which may want to transition to Bilingual or Welsh medium status. About You To be successful in the role you will need the following skills and experience: Effective communication skills - fluent in both English and Welsh Knowledge of the benefits and value of the Welsh language in the early years sector Experience of using a range of IT applications including Microsoft Office/ Excel Excellent administrative skills with attention to detail Able to build relationships easily and communicate at all levels, including the ability to use language and other communication skills that very young children can understand and relate to Enthusiasm for quality early years, childcare and play work opportunities Ability to meet deadlines and prioritise a busy workload An enthusiastic, self motivated, organised, team worker and networker Ability to work independently and use their own initiative Ability to organise and prioritise work with a minimum of supervision In order to fulfil this role you must have the use of your own transport and the ability to travel as needed. To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role. About the Organisation The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish. The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society. You may have experience in areas such as Welsh Language Support Officer, Welsh Speaking Project Manager, Welsh Speaking LSA, Welsh Speaking Teaching Assistant, Welsh Translator, Teacher of Welsh, etc.
RSPB
Retail Manager
RSPB Storrington, Sussex
Retail Manager Location: RSPB, Pulborough Brooks RH20 Contract: 6 months, Fixed Term Hours: Part-Time, 30 hours per week (4 days) Salary: £28,940.00 - £30,898.00 Pro Rata Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave (Pro-Rata) Do you want to join a fantastic team? We re looking for a new Retail Manager to join our team at RSPB Pulborough Brooks. RSPB Pulborough Brooks is one of the most important sites for nature in Sussex. As a leading RSPB visitor destination, it offers a vibrant programme of events alongside a welcoming visitor centre. The shop and café look out over beautiful views of the South Downs and are set in one of the richest areas for nature in the country. What will you be doing? You ll be responsible for the retail team. delivering great customer experience and maximising income in our shop. You'll work closely with the Food & Beverage Manager, Senior Site Manager and the wider team, actively involved in making decisions that affect the whole site. You'll lead by example, inspiring your team. You ll make sure that everyone who buys something knows just what a difference their contribution, however small, will make to the RSPB s work in protecting nature. Essential skills, knowledge and experience Experience using financial data (e.g., sales, margin, stock) to make decisions A working knowledge of MS applications, including Excel and Word Experience managing stock, including ordering, deliveries and stock control Experience creating effective retail displays and merchandising to drive sales Experience running day-to-day retail operations, including processes, compliance and standards Experience leading a team to achieve sales targets and deliver strong performance Ability to plan rotas and allocate resources effectively to meet demand and maximise sales The ability to plan and prioritise tasks A strong leader, who motivates and nurtures their teams Experience delivering excellent customer service and using feedback to improve performance Ability to identify issues and take practical steps to resolve them quickly and effectively Desirable knowledge, skills and experience Experience of working within a visitor attraction or charity Experience of working within a multi-site operation A working knowledge and understanding of Equality Diversity and inclusion Please note we are more interested in who you are and what you want to achieve, than what you have done. Don t worry if you don t have all of the relevant skills required for this position, we d still love to hear from you and will provide the right support for candidates with less experience. Additional Information This is a 6 month fixed term role providing secondment cover for 30 hours per week (4 days) The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term. Closing date: 23:59, Sunday, 24th May 2026 We are looking to conduct interviews for this position from week commencing 1st of June. Interested? If you would like to apply and find out more about this position, please click the apply button to be directed to our website. We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application. No agencies please.
May 05, 2026
Full time
Retail Manager Location: RSPB, Pulborough Brooks RH20 Contract: 6 months, Fixed Term Hours: Part-Time, 30 hours per week (4 days) Salary: £28,940.00 - £30,898.00 Pro Rata Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave (Pro-Rata) Do you want to join a fantastic team? We re looking for a new Retail Manager to join our team at RSPB Pulborough Brooks. RSPB Pulborough Brooks is one of the most important sites for nature in Sussex. As a leading RSPB visitor destination, it offers a vibrant programme of events alongside a welcoming visitor centre. The shop and café look out over beautiful views of the South Downs and are set in one of the richest areas for nature in the country. What will you be doing? You ll be responsible for the retail team. delivering great customer experience and maximising income in our shop. You'll work closely with the Food & Beverage Manager, Senior Site Manager and the wider team, actively involved in making decisions that affect the whole site. You'll lead by example, inspiring your team. You ll make sure that everyone who buys something knows just what a difference their contribution, however small, will make to the RSPB s work in protecting nature. Essential skills, knowledge and experience Experience using financial data (e.g., sales, margin, stock) to make decisions A working knowledge of MS applications, including Excel and Word Experience managing stock, including ordering, deliveries and stock control Experience creating effective retail displays and merchandising to drive sales Experience running day-to-day retail operations, including processes, compliance and standards Experience leading a team to achieve sales targets and deliver strong performance Ability to plan rotas and allocate resources effectively to meet demand and maximise sales The ability to plan and prioritise tasks A strong leader, who motivates and nurtures their teams Experience delivering excellent customer service and using feedback to improve performance Ability to identify issues and take practical steps to resolve them quickly and effectively Desirable knowledge, skills and experience Experience of working within a visitor attraction or charity Experience of working within a multi-site operation A working knowledge and understanding of Equality Diversity and inclusion Please note we are more interested in who you are and what you want to achieve, than what you have done. Don t worry if you don t have all of the relevant skills required for this position, we d still love to hear from you and will provide the right support for candidates with less experience. Additional Information This is a 6 month fixed term role providing secondment cover for 30 hours per week (4 days) The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term. Closing date: 23:59, Sunday, 24th May 2026 We are looking to conduct interviews for this position from week commencing 1st of June. Interested? If you would like to apply and find out more about this position, please click the apply button to be directed to our website. We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application. No agencies please.
NDNA
Welsh Language Coordinator
NDNA
Welsh Language Coordinator We have an exciting opportunity for a Welsh language Coordinator to support early years, childcare and play work practitioners with Welsh language skills. Position: Welsh Language Coordinator Location: Home Based, Travel will be required to undertake this role. Hours: Part-time, 22.5 hours per week Salary: £27,500 - £29,000 pro rata (dependent upon experience) Contract: Fixed term until 31st March 2027, extension possible subject to funding Benefits: Include pro rata of 26 days paid holiday (rising to 30 days with service increments) plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Online Discount Scheme, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working patterns The Role As Welsh Language Coordinator you will support early years, childcare and play work practitioners with Welsh language skills. Targets are agreed annually between the Welsh Government and charity partners. You will co-ordinate the charity s Welsh language project, encourage Members to embark onto the online self-learning course, and provide ongoing support to practitioners on increasing their use of the Welsh language. Main duties include supporting the wider organisation and our UK and international customers through: To establish and manage robust procedures and systems to support the co- ordination, delivery and monitoring of the Welsh Language project Identify settings and recruitment of practitioners for the delivery of training courses Promote the development of Welsh language skills by providing information on the online self-learning course, encouraging practitioners to sign up for the training Provide support to practitioners to ensure learning from the training is implemented in the workplace Development of resources to ensure training influences practice Delivery of live interaction sessions with practitioners and other partners Collection of data, monitoring and tracking the progress of participants Provide regular written reports identifying progress against targets Systematically gather and record sector intelligence and research Carry out visits within member settings in North Wales to identify settings which may want to transition to Bilingual or Welsh medium status. About You To be successful in the role you will need the following skills and experience: Effective communication skills - fluent in both English and Welsh Knowledge of the benefits and value of the Welsh language in the early years sector Experience of using a range of IT applications including Microsoft Office/ Excel Excellent administrative skills with attention to detail Able to build relationships easily and communicate at all levels, including the ability to use language and other communication skills that very young children can understand and relate to Enthusiasm for quality early years, childcare and play work opportunities Ability to meet deadlines and prioritise a busy workload An enthusiastic, self motivated, organised, team worker and networker Ability to work independently and use their own initiative Ability to organise and prioritise work with a minimum of supervision In order to fulfil this role you must have the use of your own transport and the ability to travel as needed. To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role. About the Organisation The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish. The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society. You may have experience in areas such as Welsh Language Support Officer, Welsh Speaking Project Manager, Welsh Speaking LSA, Welsh Speaking Teaching Assistant, Welsh Translator, Teacher of Welsh, etc.
May 05, 2026
Contractor
Welsh Language Coordinator We have an exciting opportunity for a Welsh language Coordinator to support early years, childcare and play work practitioners with Welsh language skills. Position: Welsh Language Coordinator Location: Home Based, Travel will be required to undertake this role. Hours: Part-time, 22.5 hours per week Salary: £27,500 - £29,000 pro rata (dependent upon experience) Contract: Fixed term until 31st March 2027, extension possible subject to funding Benefits: Include pro rata of 26 days paid holiday (rising to 30 days with service increments) plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Online Discount Scheme, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working patterns The Role As Welsh Language Coordinator you will support early years, childcare and play work practitioners with Welsh language skills. Targets are agreed annually between the Welsh Government and charity partners. You will co-ordinate the charity s Welsh language project, encourage Members to embark onto the online self-learning course, and provide ongoing support to practitioners on increasing their use of the Welsh language. Main duties include supporting the wider organisation and our UK and international customers through: To establish and manage robust procedures and systems to support the co- ordination, delivery and monitoring of the Welsh Language project Identify settings and recruitment of practitioners for the delivery of training courses Promote the development of Welsh language skills by providing information on the online self-learning course, encouraging practitioners to sign up for the training Provide support to practitioners to ensure learning from the training is implemented in the workplace Development of resources to ensure training influences practice Delivery of live interaction sessions with practitioners and other partners Collection of data, monitoring and tracking the progress of participants Provide regular written reports identifying progress against targets Systematically gather and record sector intelligence and research Carry out visits within member settings in North Wales to identify settings which may want to transition to Bilingual or Welsh medium status. About You To be successful in the role you will need the following skills and experience: Effective communication skills - fluent in both English and Welsh Knowledge of the benefits and value of the Welsh language in the early years sector Experience of using a range of IT applications including Microsoft Office/ Excel Excellent administrative skills with attention to detail Able to build relationships easily and communicate at all levels, including the ability to use language and other communication skills that very young children can understand and relate to Enthusiasm for quality early years, childcare and play work opportunities Ability to meet deadlines and prioritise a busy workload An enthusiastic, self motivated, organised, team worker and networker Ability to work independently and use their own initiative Ability to organise and prioritise work with a minimum of supervision In order to fulfil this role you must have the use of your own transport and the ability to travel as needed. To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role. About the Organisation The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish. The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society. You may have experience in areas such as Welsh Language Support Officer, Welsh Speaking Project Manager, Welsh Speaking LSA, Welsh Speaking Teaching Assistant, Welsh Translator, Teacher of Welsh, etc.
Artis Recruitment
HR Shared Service Manager FTC
Artis Recruitment Cirencester, Gloucestershire
Artis HR are supporting a well-established organisation in the search for an experienced HR Shared Services Manager to join their People function on a 12-month fixed-term contract. This is a great opportunity for a strong HR operations leader who enjoys balancing hands-on delivery with team leadership and continuous improvement in a fast-paced environment. The Role Reporting into the Head of People Hub & ER, you'll lead the day-to-day operations of the HR shared services function, managing a team of 8 and ensuring a high-quality, efficient and employee-focused service across the full employee lifecycle. Key responsibilities include: Leading and developing the HR shared services team Overseeing delivery of core HR services including onboarding, offboarding, employee data and benefits administration Managing workflow, capacity and SLAs to maintain a consistent, high-quality service Acting as an escalation point for complex HR queries, driving root cause analysis and solutions Coaching and developing the team to build a high-performance culture Driving continuous improvement, process optimisation and use of HR systems and technology Partnering with ER, Payroll and People Partners to ensure seamless delivery Ensuring strong governance, compliance and data integrity About You Proven experience leading an HR operations or shared services team Strong knowledge of the employee lifecycle and UK employment law Experience managing SLAs, workflows and service delivery A confident leader who enjoys developing and coaching teams Highly organised, able to manage multiple priorities in a fast-paced environment Strong stakeholder management and communication skills What's on Offer Salary up to 55,000 Hybrid working (2-3 days a week in Cirencester) Opportunity to lead and shape a key HR function Collaborative and forward-thinking People team Additional Information Applicants must have the right to work in the UK. We aim to respond to every application, however due to the volume of interest it is not always possible to provide detailed individual feedback. Successful candidates may be contacted for further information or invited to book an initial screening call. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
May 05, 2026
Contractor
Artis HR are supporting a well-established organisation in the search for an experienced HR Shared Services Manager to join their People function on a 12-month fixed-term contract. This is a great opportunity for a strong HR operations leader who enjoys balancing hands-on delivery with team leadership and continuous improvement in a fast-paced environment. The Role Reporting into the Head of People Hub & ER, you'll lead the day-to-day operations of the HR shared services function, managing a team of 8 and ensuring a high-quality, efficient and employee-focused service across the full employee lifecycle. Key responsibilities include: Leading and developing the HR shared services team Overseeing delivery of core HR services including onboarding, offboarding, employee data and benefits administration Managing workflow, capacity and SLAs to maintain a consistent, high-quality service Acting as an escalation point for complex HR queries, driving root cause analysis and solutions Coaching and developing the team to build a high-performance culture Driving continuous improvement, process optimisation and use of HR systems and technology Partnering with ER, Payroll and People Partners to ensure seamless delivery Ensuring strong governance, compliance and data integrity About You Proven experience leading an HR operations or shared services team Strong knowledge of the employee lifecycle and UK employment law Experience managing SLAs, workflows and service delivery A confident leader who enjoys developing and coaching teams Highly organised, able to manage multiple priorities in a fast-paced environment Strong stakeholder management and communication skills What's on Offer Salary up to 55,000 Hybrid working (2-3 days a week in Cirencester) Opportunity to lead and shape a key HR function Collaborative and forward-thinking People team Additional Information Applicants must have the right to work in the UK. We aim to respond to every application, however due to the volume of interest it is not always possible to provide detailed individual feedback. Successful candidates may be contacted for further information or invited to book an initial screening call. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Site Facilities Manager - Distribution Centre (12-Month FTC)
Team17 Digital Limited Milton Keynes, Buckinghamshire
A leading facilities management provider is seeking a Site Manager to oversee operations at a busy Distribution Centre in Milton Keynes. This fixed-term contract role requires delivering excellence in facilities management and strong customer relationship management. The successful candidate will have proven operational leadership experience and a proactive approach to ensuring compliance and service quality. With a competitive salary of £39,000 per annum and a shift pattern requiring flexibility, this role is crucial in maintaining high standards in a dynamic environment.
May 05, 2026
Full time
A leading facilities management provider is seeking a Site Manager to oversee operations at a busy Distribution Centre in Milton Keynes. This fixed-term contract role requires delivering excellence in facilities management and strong customer relationship management. The successful candidate will have proven operational leadership experience and a proactive approach to ensuring compliance and service quality. With a competitive salary of £39,000 per annum and a shift pattern requiring flexibility, this role is crucial in maintaining high standards in a dynamic environment.
Site Manager - FTC Maternity Cover (12months)
Team17 Digital Limited Milton Keynes, Buckinghamshire
About The Role Site Manager Shift Pattern: 5 out of 7 days (including weekends and evenings) Location: Milton Keynes Salary: £39,000 per annum Vacancy Type: Fixed Term Contract - 12 Months, Maternity Cover Expected Start Date: Mid-February 2026 Hours Per Week: 40 TCFM are seeking a Site Manager to support our soft services operation at a busy Distribution Centre in Milton Keynes. You will be responsible for the effective delivery of FM services on-site, ensuring operational excellence and maintaining strong relationships with the customer. This is a fixed-term contract to cover maternity leave, working 40 hours per week across a flexible shift pattern where weekend and evening working may be required. Role Responsibilities Deliver facilities management services in accordance with the site service charter, SLA and internal FM strategy. Manage onsite FM projects as agreed with the Project Team. Act as the main point of contact between the customer and service providers day-to-day. Monitor and report on service level agreements and performance indicators. Ensure supply partners deliver consistent service and excellent customer interactions. Track financial performance, ensuring delivery within budget and service requirements. Lead on continuous improvement initiatives to enhance service delivery. Manage all compliance, audits and statutory obligations to maintain full legal status. Build and maintain strong customer relationships, ensuring expectations are met and exceeded. Manage colleague relations in line with HR policy, promoting fairness and inclusion. Recruit, induct and train colleagues to ensure high standards and competence. Ensure adherence to Health & Safety and COSHH policies at all times. Respond to urgent issues or incidents swiftly and effectively. Provide positive leadership, coaching others to meet objectives and maintain standards. Share best practice, encourage collaboration and celebrate success within the team. Communicate effectively at all levels, adapting style to suit audience needs. Support change initiatives with resilience and a proactive mindset. About You - Role Requirements Proven operational leadership experience within soft services FM or large space cleaning environments (distribution centres desirable). Strong commercial awareness with the ability to analyse data and meet KPIs. Skilled in team management, colleague development and performance improvement. Confident communicator with the ability to influence and build trusted relationships. Proactive approach to problem solving, prioritisation and service excellence. Strong commitment to delivering a safe, clean and compliant environment. About Us TCFM began over 60 years ago when our founder, Trevor Cripps, set out to provide high-quality support services to businesses. That ambition has grown into a national organisation now recognised in the top 2% of UK contract cleaning providers. Our colleagues are at the heart of what we do, and your contribution will play a vital part in delivering the best possible service to our customers. Whatever your role, you will be valued, respected and supported to succeed. Why Join TCFM? Join a successful and growing FM organisation. Develop your leadership capabilities and progress your career. Make a real impact in a high profile customer environment.
May 05, 2026
Full time
About The Role Site Manager Shift Pattern: 5 out of 7 days (including weekends and evenings) Location: Milton Keynes Salary: £39,000 per annum Vacancy Type: Fixed Term Contract - 12 Months, Maternity Cover Expected Start Date: Mid-February 2026 Hours Per Week: 40 TCFM are seeking a Site Manager to support our soft services operation at a busy Distribution Centre in Milton Keynes. You will be responsible for the effective delivery of FM services on-site, ensuring operational excellence and maintaining strong relationships with the customer. This is a fixed-term contract to cover maternity leave, working 40 hours per week across a flexible shift pattern where weekend and evening working may be required. Role Responsibilities Deliver facilities management services in accordance with the site service charter, SLA and internal FM strategy. Manage onsite FM projects as agreed with the Project Team. Act as the main point of contact between the customer and service providers day-to-day. Monitor and report on service level agreements and performance indicators. Ensure supply partners deliver consistent service and excellent customer interactions. Track financial performance, ensuring delivery within budget and service requirements. Lead on continuous improvement initiatives to enhance service delivery. Manage all compliance, audits and statutory obligations to maintain full legal status. Build and maintain strong customer relationships, ensuring expectations are met and exceeded. Manage colleague relations in line with HR policy, promoting fairness and inclusion. Recruit, induct and train colleagues to ensure high standards and competence. Ensure adherence to Health & Safety and COSHH policies at all times. Respond to urgent issues or incidents swiftly and effectively. Provide positive leadership, coaching others to meet objectives and maintain standards. Share best practice, encourage collaboration and celebrate success within the team. Communicate effectively at all levels, adapting style to suit audience needs. Support change initiatives with resilience and a proactive mindset. About You - Role Requirements Proven operational leadership experience within soft services FM or large space cleaning environments (distribution centres desirable). Strong commercial awareness with the ability to analyse data and meet KPIs. Skilled in team management, colleague development and performance improvement. Confident communicator with the ability to influence and build trusted relationships. Proactive approach to problem solving, prioritisation and service excellence. Strong commitment to delivering a safe, clean and compliant environment. About Us TCFM began over 60 years ago when our founder, Trevor Cripps, set out to provide high-quality support services to businesses. That ambition has grown into a national organisation now recognised in the top 2% of UK contract cleaning providers. Our colleagues are at the heart of what we do, and your contribution will play a vital part in delivering the best possible service to our customers. Whatever your role, you will be valued, respected and supported to succeed. Why Join TCFM? Join a successful and growing FM organisation. Develop your leadership capabilities and progress your career. Make a real impact in a high profile customer environment.
UK Shared Business Services Ltd
Senior Operations Manager - Finance Services
UK Shared Business Services Ltd
Senior Operations Manager - Finance Services - Accounts Payable, Order to Cash and Finance Specialist - Band F - £53,151 - Swindon, Newport or Stockton - 12 month Fixed Term Contract It's an exciting time to join UKSBS as we transform our business to be the leading UK public sector business service provider. We aim to become a very different organisation over the next few years as we move to a modern multi platform, digitally enabled organisation. About the role We are looking for a Senior Operations Manager to join our Finance Services leadership team. This is a pivotal senior management role with responsibility for the Accounts Payable, Order to Cash and Finance Specialist functions, leading large multi site teams supporting a broad portfolio of government clients. Reporting to the Head of Finance Services, you will play a critical role in leading operational performance, driving continuous improvement and supporting the delivery of significant change across the service. This fixed term role offers an exciting opportunity to influence the future direction of finance shared services at UKSBS. What it's like to work in the Finance Services team We are a well established finance shared services team with a supportive and collaborative culture, entering a period of growth and transformation. Our teams deliver high quality financial transaction processing and specialist finance support on behalf of government clients, from invoice processing through to audit support. Our team is made up of a variety of professional backgrounds and experience levels. We offer hybrid working with flexibility around full time or part time hours, and core working hours of 8.00am to 5.00pm, Monday to Friday. Colleagues can be based in Swindon, Newport or Stockton on Tees, depending on what works best for them and the business. The duties of the role include, but are not limited to: Lead the day to day operations of the Accounts Payable and Accounts Receivable service across multiple clients and ERP platforms. Lead, manage and develop teams of approximately 40-50 colleagues across multiple locations ensuring high performance and engagement. Align service delivery roadmaps with UKSBS strategic objectives and organisational transformation initiatives. People and Performance Management Provide leadership, coaching and mentoring to team managers to build high performing, engaged teams. Set clear objectives and oversee effective performance management. Embed a culture of accountability, consistency and outstanding customer service. Lead talent and succession planning, supporting effective workforce planning and capability development. Service delivery and continuous improvement Ensure finance processes meet regulatory, statutory and contractual requirements. Drive continuous improvement activity within your teams and across the wider Finance Service. Ensure quality monitoring frameworks are in place to support consistent, high quality service delivery. Support delivery of the Finance Service change and transformation programme. Stakeholder engagement and relationship management Build and maintain strong relationships with internal and external stakeholders, including clients and third party providers. Represent Finance Services at client meetings and governance forums. Act as a key liaison across operational areas to resolve complex issues and deliver service improvements. Governance, risk and compliance Monitor and report performance against KPIs and SLAs. Ensure effective controls and risk mitigation processes are in place. Identify, record and proactively manage service risks through appropriate governance channels. Business transformation and capability Support transition to new technologies and automation solutions aligned to UKSBS ERP strategy. Drive adoption of best practice and contribute to business wide process improvements. To be considered for this role, you will demonstrate: Extensive experience leading finance shared services teams across multiple locations. Strong understanding of Accounts Payable and/or Accounts Receivable services. Proven ability to influence and manage senior stakeholders. Demonstrated success driving performance improvement and managing change. Strong problem solving and decision making capability. High digital capability including Microsoft 365 tools. Experience delivering services through complex ERP systems such as Oracle, SAP or Workday. Excellent communication and customer service skills. Demonstrates UKSBS values and behaviours. A professional accounting qualification and a formal leadership qualification (e.g. ILM) would be advantageous but are not essential. For additional information and a confidential discussion please contact our Recruitment Team on . We are an inclusive and Disability Confident employer and welcome all applications. Find out more about our equality, diversity and inclusion commitments on our website. Successful candidates may be required to undergo Security Clearance (National Security Vetting) as part of their employment. To meet these standards, applicants must normally have lived in the UK for at least the last five years and be able to satisfy background, identity and criminal record checks. UKSBS does not hold a Home Office Sponsor Licence under the UK Immigration System, therefore candidates are required to have eligibility to live and work in the UK prior to applying. We look forward to hearing from you. We are UKSBS. We are creating a place where people love to work, a culture where we lead, we change, we deliver and we empower our people to be curious, take action and add value.
May 05, 2026
Full time
Senior Operations Manager - Finance Services - Accounts Payable, Order to Cash and Finance Specialist - Band F - £53,151 - Swindon, Newport or Stockton - 12 month Fixed Term Contract It's an exciting time to join UKSBS as we transform our business to be the leading UK public sector business service provider. We aim to become a very different organisation over the next few years as we move to a modern multi platform, digitally enabled organisation. About the role We are looking for a Senior Operations Manager to join our Finance Services leadership team. This is a pivotal senior management role with responsibility for the Accounts Payable, Order to Cash and Finance Specialist functions, leading large multi site teams supporting a broad portfolio of government clients. Reporting to the Head of Finance Services, you will play a critical role in leading operational performance, driving continuous improvement and supporting the delivery of significant change across the service. This fixed term role offers an exciting opportunity to influence the future direction of finance shared services at UKSBS. What it's like to work in the Finance Services team We are a well established finance shared services team with a supportive and collaborative culture, entering a period of growth and transformation. Our teams deliver high quality financial transaction processing and specialist finance support on behalf of government clients, from invoice processing through to audit support. Our team is made up of a variety of professional backgrounds and experience levels. We offer hybrid working with flexibility around full time or part time hours, and core working hours of 8.00am to 5.00pm, Monday to Friday. Colleagues can be based in Swindon, Newport or Stockton on Tees, depending on what works best for them and the business. The duties of the role include, but are not limited to: Lead the day to day operations of the Accounts Payable and Accounts Receivable service across multiple clients and ERP platforms. Lead, manage and develop teams of approximately 40-50 colleagues across multiple locations ensuring high performance and engagement. Align service delivery roadmaps with UKSBS strategic objectives and organisational transformation initiatives. People and Performance Management Provide leadership, coaching and mentoring to team managers to build high performing, engaged teams. Set clear objectives and oversee effective performance management. Embed a culture of accountability, consistency and outstanding customer service. Lead talent and succession planning, supporting effective workforce planning and capability development. Service delivery and continuous improvement Ensure finance processes meet regulatory, statutory and contractual requirements. Drive continuous improvement activity within your teams and across the wider Finance Service. Ensure quality monitoring frameworks are in place to support consistent, high quality service delivery. Support delivery of the Finance Service change and transformation programme. Stakeholder engagement and relationship management Build and maintain strong relationships with internal and external stakeholders, including clients and third party providers. Represent Finance Services at client meetings and governance forums. Act as a key liaison across operational areas to resolve complex issues and deliver service improvements. Governance, risk and compliance Monitor and report performance against KPIs and SLAs. Ensure effective controls and risk mitigation processes are in place. Identify, record and proactively manage service risks through appropriate governance channels. Business transformation and capability Support transition to new technologies and automation solutions aligned to UKSBS ERP strategy. Drive adoption of best practice and contribute to business wide process improvements. To be considered for this role, you will demonstrate: Extensive experience leading finance shared services teams across multiple locations. Strong understanding of Accounts Payable and/or Accounts Receivable services. Proven ability to influence and manage senior stakeholders. Demonstrated success driving performance improvement and managing change. Strong problem solving and decision making capability. High digital capability including Microsoft 365 tools. Experience delivering services through complex ERP systems such as Oracle, SAP or Workday. Excellent communication and customer service skills. Demonstrates UKSBS values and behaviours. A professional accounting qualification and a formal leadership qualification (e.g. ILM) would be advantageous but are not essential. For additional information and a confidential discussion please contact our Recruitment Team on . We are an inclusive and Disability Confident employer and welcome all applications. Find out more about our equality, diversity and inclusion commitments on our website. Successful candidates may be required to undergo Security Clearance (National Security Vetting) as part of their employment. To meet these standards, applicants must normally have lived in the UK for at least the last five years and be able to satisfy background, identity and criminal record checks. UKSBS does not hold a Home Office Sponsor Licence under the UK Immigration System, therefore candidates are required to have eligibility to live and work in the UK prior to applying. We look forward to hearing from you. We are UKSBS. We are creating a place where people love to work, a culture where we lead, we change, we deliver and we empower our people to be curious, take action and add value.
Pertemps Newcastle
Recruitment Business Partner
Pertemps Newcastle East Boldon, Tyne And Wear
Job Description Recruitment Business Partner (Maternity Cover) Company: Northern Powergrid Recruitment Partner: Pertemps Location: Sunderland, Office Based Contract Type: Fixed Term/temporary (Maternity Cover) Hours: 37 hours per week, Monday to Friday About the Role Pertemps are proud to be supporting Northern Powergrid in the recruitment of a Recruitment Business Partner on a fixed-term maternity cover contract. This is a key role supporting recruitment and workforce planning within Contact Centre operations, ensuring high-quality talent is attracted, assessed, and onboarded to meet business demand. The successful candidate will work closely with internal stakeholders and external partners to deliver an effective recruitment and training pipeline, helping maintain excellent customer service standards. Key Responsibilities Recruitment & Workforce Planning Manage end-to-end high-volume recruitment campaigns for Contact Centre roles. Coordinate recruitment activity to meet operational workforce demands. Support hiring managers with workforce planning and recruitment timelines. Ensure an excellent candidate experience throughout the recruitment journey. Build strong working relationships with managers and key stakeholders across the business. Provide regular updates on recruitment progress, market insights, and hiring challenges. Collaborate with internal teams including HR, Operations, and Learning & Development. Organise, schedule, and manage assessment centres for Contact Centre candidates. Coordinate interview panels, candidate communications, and venue logistics. Ensure a professional, fair, and efficient selection process. Review outcomes and recommend process improvements. Manage the working relationship with Beacon of Light Foundation to support candidate training and development initiatives. Coordinate training opportunities that prepare candidates for employment. Promote community engagement and employability pathways through partnership programmes. Maintain accurate recruitment records and candidate data. Produce regular recruitment and activity reports. Ensure compliance with internal policies and employment legislation. About You We are looking for someone who has: Previous experience in recruitment, HR, or business partnering roles Experience managing high-volume recruitment campaigns. Strong stakeholder management and relationship-building skills. Experience organising assessment centres or recruitment events. Excellent organisational and planning skills. Strong communication skills, both written and verbal. Ability to manage multiple priorities in a fast-paced environment. Good working knowledge of Microsoft Office systems. Desirable Skills Experience working within customer service or Contact Centre environments. Knowledge of training, employability, or community partnership programmes. Experience with applicant tracking systems. How to Apply If you are highly organised, people-focused, and thrive in a busy environment, please apply below or contact Angela Sinton for more information
May 05, 2026
Seasonal
Job Description Recruitment Business Partner (Maternity Cover) Company: Northern Powergrid Recruitment Partner: Pertemps Location: Sunderland, Office Based Contract Type: Fixed Term/temporary (Maternity Cover) Hours: 37 hours per week, Monday to Friday About the Role Pertemps are proud to be supporting Northern Powergrid in the recruitment of a Recruitment Business Partner on a fixed-term maternity cover contract. This is a key role supporting recruitment and workforce planning within Contact Centre operations, ensuring high-quality talent is attracted, assessed, and onboarded to meet business demand. The successful candidate will work closely with internal stakeholders and external partners to deliver an effective recruitment and training pipeline, helping maintain excellent customer service standards. Key Responsibilities Recruitment & Workforce Planning Manage end-to-end high-volume recruitment campaigns for Contact Centre roles. Coordinate recruitment activity to meet operational workforce demands. Support hiring managers with workforce planning and recruitment timelines. Ensure an excellent candidate experience throughout the recruitment journey. Build strong working relationships with managers and key stakeholders across the business. Provide regular updates on recruitment progress, market insights, and hiring challenges. Collaborate with internal teams including HR, Operations, and Learning & Development. Organise, schedule, and manage assessment centres for Contact Centre candidates. Coordinate interview panels, candidate communications, and venue logistics. Ensure a professional, fair, and efficient selection process. Review outcomes and recommend process improvements. Manage the working relationship with Beacon of Light Foundation to support candidate training and development initiatives. Coordinate training opportunities that prepare candidates for employment. Promote community engagement and employability pathways through partnership programmes. Maintain accurate recruitment records and candidate data. Produce regular recruitment and activity reports. Ensure compliance with internal policies and employment legislation. About You We are looking for someone who has: Previous experience in recruitment, HR, or business partnering roles Experience managing high-volume recruitment campaigns. Strong stakeholder management and relationship-building skills. Experience organising assessment centres or recruitment events. Excellent organisational and planning skills. Strong communication skills, both written and verbal. Ability to manage multiple priorities in a fast-paced environment. Good working knowledge of Microsoft Office systems. Desirable Skills Experience working within customer service or Contact Centre environments. Knowledge of training, employability, or community partnership programmes. Experience with applicant tracking systems. How to Apply If you are highly organised, people-focused, and thrive in a busy environment, please apply below or contact Angela Sinton for more information
Bell Cornwall Recruitment
Facilities Assistant
Bell Cornwall Recruitment City, Birmingham
Facilities Assistant - 9-month FTC Birmingham & Solihull - fully office-based Mon-Fri 24,000 - 25,000 p/a DoE Bell Cornwall Recruitment are delighted to be working with an award-winning, reputable, regional law firm based in Birmingham. They are looking for a proactive Facilities Assistant to join their facilities team on a fixed-term basis (9 months). This hands-on role combines office operations, facilities management, and administrative support. You will assist the Facilities Manager, help maintain smooth office operations, and be involved in archiving sensitive documents. Duties and responsibilities of the Facilities Assistant include (but are not limited to): Assist with office maintenance, equipment checks, and day-to-day operational tasks. Prepare meeting rooms, provide refreshments, and ensure offices run smoothly. Organise, file, and securely manage wills and other sensitive legal documents. Provide front of desk cover where required. Assist with projects, admin tasks, and office co-ordination. Requirements: MUST have a full UK driving license to travel between sites. Strong communication skills. An interest in facility management. Available to start immediately and commit to the full 9-months. Happy in the office full time, Monday to Friday. An ideal opportunity for someone looking to start or develop a career in facilities within a fast-paced professional services environment. INDLP Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment business. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
May 05, 2026
Contractor
Facilities Assistant - 9-month FTC Birmingham & Solihull - fully office-based Mon-Fri 24,000 - 25,000 p/a DoE Bell Cornwall Recruitment are delighted to be working with an award-winning, reputable, regional law firm based in Birmingham. They are looking for a proactive Facilities Assistant to join their facilities team on a fixed-term basis (9 months). This hands-on role combines office operations, facilities management, and administrative support. You will assist the Facilities Manager, help maintain smooth office operations, and be involved in archiving sensitive documents. Duties and responsibilities of the Facilities Assistant include (but are not limited to): Assist with office maintenance, equipment checks, and day-to-day operational tasks. Prepare meeting rooms, provide refreshments, and ensure offices run smoothly. Organise, file, and securely manage wills and other sensitive legal documents. Provide front of desk cover where required. Assist with projects, admin tasks, and office co-ordination. Requirements: MUST have a full UK driving license to travel between sites. Strong communication skills. An interest in facility management. Available to start immediately and commit to the full 9-months. Happy in the office full time, Monday to Friday. An ideal opportunity for someone looking to start or develop a career in facilities within a fast-paced professional services environment. INDLP Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment business. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
Customer Success Manager - Fixed-Term Contract (UK)
OneOcean Group
A maritime technology firm in Greater London is seeking a Customer Success Manager under a fixed-term contract. This role is crucial for ensuring customer satisfaction, retention, and long-term partnerships. Candidates should have 3-5 years of experience in a customer-facing role within a technology or SaaS environment. Strong communication skills and CRM experience are essential. The firm is committed to a sustainable maritime energy transition and offers a pivotal role in enhancing customer success.
May 05, 2026
Full time
A maritime technology firm in Greater London is seeking a Customer Success Manager under a fixed-term contract. This role is crucial for ensuring customer satisfaction, retention, and long-term partnerships. Candidates should have 3-5 years of experience in a customer-facing role within a technology or SaaS environment. Strong communication skills and CRM experience are essential. The firm is committed to a sustainable maritime energy transition and offers a pivotal role in enhancing customer success.
Customer Success Manager (Fixed Term Contract)
OneOcean Group
Customer Success Manager (Fixed Term Contract) Department: Product Employment Type: Fixed Term Contract Location: UK- London Description Discover OneOcean: OneOcean is a unified brand born from the integration of OneOcean and Ocean Technologies Group. Owned by Lloyd's Register, an organisation with more than 260 years of trust, integrity and leadership at sea, OneOcean combines the agility and ambition of a fast moving innovator with the strength and stability of one of the world's most trusted maritime institutions. At the heart of OneOcean is a portfolio unlike any other in maritime. A comprehensive, integrated portfolio built on years of expertise, trusted by thousands of maritime professionals around the world. Our Mission: Our mission is clear. In the race to zero emissions, our research, advisory and technical expertise and industry firsts are supporting a safe, sustainable maritime energy transition. Today we are a leading provider of classification and compliance services to the marine and offshore industries, helping our clients design, construct and operate their assets to accepted levels of safety and environmental compliance. Why Join OneOcean Crew? Legacy & Innovation: We were created more than 260 years ago as the world's first marine classification society to improve and set standards for the safety of ships. Global Impact: Our digital solutions are relied upon by more than 30,000 vessels, following the acquisition of OneOcean in 2022 and Ocean Technologies Group in 2024. Product Offering: Covering five proven product areas - learning, fleet operations, compliance, voyage planning and performance management - supporting its customers from ship to shore, from training and people operations, to voyage compliance and optimisation. Navigating the position: Customer Success Manager The Customer Success Manager (CSM) is responsible for ensuring customer satisfaction, retention, and expansion. Acting as a trusted advisor, the CSM will drive adoption, maximize customer value, and proactively manage the customer lifecycle to foster long term partnerships. Key Responsibilities Customer Onboarding & Implementation Lead customer onboarding by ensuring a smooth transition post sale. Oversee solution integration, deployment, and user training to maximize adoption. Collaborate with internal teams to score deployment success and customer acceptance. Customer Relationship Management & Value Delivery Work closely with customers to understand KPIs, business impacts, and ROI expectations. Develop and execute customer success plans tailored to their goals. Conduct regular check ins, QBRs, and performance reviews to ensure alignment. Measure and analyze customer impact, adoption, and satisfaction. Retention & Growth Drive adoption strategies to maximize the value customers receive. Lead renewal discussions and negotiations to ensure continued business. Identify expansion opportunities (cross sell, upsell) and collaborate with Sales. Support CPI (Customer Performance Index) presentations and negotiations. Issue Resolution & Advocacy Act as the primary escalation point for customer issues and concerns. Coordinate with Support, Professional Services, and Sales to resolve challenges. Gather customer insights to influence product roadmap and service improvements. Success Metrics Customer retention & renewal rates. Increase in adoption & customer satisfaction (NPS, CSAT, etc.). Revenue expansion through upsells and cross sells. Reduction in customer escalations and churn. Skills, Knowledge and Expertise Bachelor's degree in business, Marketing, Communications, or a related field A relevant certification in Customer Success or Account Management is a plus 3-5 years of experience in a customer success, account management, or client facing role within a technology or SaaS environment Demonstrated experience in managing large or complex customer accounts with a focus on relationship management and customer satisfaction Excellent communication and interpersonal skills, with the ability to build rapport and trust with both internal teams and customers Strong problem solving skills, with the ability to navigate complex situations and find solutions that benefit both the customer and the company Experience using CRM systems (Salesforce, HubSpot, etc.) and customer success tools (e.g., Gainsight, ChurnZero) A data driven approach to monitoring customer health and success metrics Strong attention to detail, organizational skills, and the ability to manage multiple accounts simultaneously Ability to work independently and collaboratively in a fast paced environment Passion for customer success and a proactive mindset to deliver exceptional service.
May 05, 2026
Full time
Customer Success Manager (Fixed Term Contract) Department: Product Employment Type: Fixed Term Contract Location: UK- London Description Discover OneOcean: OneOcean is a unified brand born from the integration of OneOcean and Ocean Technologies Group. Owned by Lloyd's Register, an organisation with more than 260 years of trust, integrity and leadership at sea, OneOcean combines the agility and ambition of a fast moving innovator with the strength and stability of one of the world's most trusted maritime institutions. At the heart of OneOcean is a portfolio unlike any other in maritime. A comprehensive, integrated portfolio built on years of expertise, trusted by thousands of maritime professionals around the world. Our Mission: Our mission is clear. In the race to zero emissions, our research, advisory and technical expertise and industry firsts are supporting a safe, sustainable maritime energy transition. Today we are a leading provider of classification and compliance services to the marine and offshore industries, helping our clients design, construct and operate their assets to accepted levels of safety and environmental compliance. Why Join OneOcean Crew? Legacy & Innovation: We were created more than 260 years ago as the world's first marine classification society to improve and set standards for the safety of ships. Global Impact: Our digital solutions are relied upon by more than 30,000 vessels, following the acquisition of OneOcean in 2022 and Ocean Technologies Group in 2024. Product Offering: Covering five proven product areas - learning, fleet operations, compliance, voyage planning and performance management - supporting its customers from ship to shore, from training and people operations, to voyage compliance and optimisation. Navigating the position: Customer Success Manager The Customer Success Manager (CSM) is responsible for ensuring customer satisfaction, retention, and expansion. Acting as a trusted advisor, the CSM will drive adoption, maximize customer value, and proactively manage the customer lifecycle to foster long term partnerships. Key Responsibilities Customer Onboarding & Implementation Lead customer onboarding by ensuring a smooth transition post sale. Oversee solution integration, deployment, and user training to maximize adoption. Collaborate with internal teams to score deployment success and customer acceptance. Customer Relationship Management & Value Delivery Work closely with customers to understand KPIs, business impacts, and ROI expectations. Develop and execute customer success plans tailored to their goals. Conduct regular check ins, QBRs, and performance reviews to ensure alignment. Measure and analyze customer impact, adoption, and satisfaction. Retention & Growth Drive adoption strategies to maximize the value customers receive. Lead renewal discussions and negotiations to ensure continued business. Identify expansion opportunities (cross sell, upsell) and collaborate with Sales. Support CPI (Customer Performance Index) presentations and negotiations. Issue Resolution & Advocacy Act as the primary escalation point for customer issues and concerns. Coordinate with Support, Professional Services, and Sales to resolve challenges. Gather customer insights to influence product roadmap and service improvements. Success Metrics Customer retention & renewal rates. Increase in adoption & customer satisfaction (NPS, CSAT, etc.). Revenue expansion through upsells and cross sells. Reduction in customer escalations and churn. Skills, Knowledge and Expertise Bachelor's degree in business, Marketing, Communications, or a related field A relevant certification in Customer Success or Account Management is a plus 3-5 years of experience in a customer success, account management, or client facing role within a technology or SaaS environment Demonstrated experience in managing large or complex customer accounts with a focus on relationship management and customer satisfaction Excellent communication and interpersonal skills, with the ability to build rapport and trust with both internal teams and customers Strong problem solving skills, with the ability to navigate complex situations and find solutions that benefit both the customer and the company Experience using CRM systems (Salesforce, HubSpot, etc.) and customer success tools (e.g., Gainsight, ChurnZero) A data driven approach to monitoring customer health and success metrics Strong attention to detail, organizational skills, and the ability to manage multiple accounts simultaneously Ability to work independently and collaboratively in a fast paced environment Passion for customer success and a proactive mindset to deliver exceptional service.
UKRI
Senior Operations Manager - Finance Services
UKRI
Senior Operations Manager - Finance Services - Accounts Payable, Order to Cash and Finance Specialist - Band F - £53,151 - Swindon, Newport or Stockton - 12 month Fixed Term Contract It's an exciting time to join UKSBS as we transform our business to be the leading UK public sector business service provider. We aim to become a very different organisation over the next few years as we move to a modern multi platform, digitally enabled organisation. About the role We are looking for a Senior Operations Manager to join our Finance Services leadership team. This is a pivotal senior management role with responsibility for the Accounts Payable, Order to Cash and Finance Specialist functions, leading large multi site teams supporting a broad portfolio of government clients. Reporting to the Head of Finance Services, you will play a critical role in leading operational performance, driving continuous improvement and supporting the delivery of significant change across the service. This fixed term role offers an exciting opportunity to influence the future direction of finance shared services at UKSBS. What it's like to work in the Finance Services team We are a well established finance shared services team with a supportive and collaborative culture, entering a period of growth and transformation. Our teams deliver high quality financial transaction processing and specialist finance support on behalf of government clients, from invoice processing through to audit support. Our team is made up of a variety of professional backgrounds and experience levels. We offer hybrid working with flexibility around full time or part time hours, and core working hours of 8.00am to 5.00pm, Monday to Friday. Colleagues can be based in Swindon, Newport or Stockton on Tees, depending on what works best for them and the business. The duties of the role include, but are not limited to: Lead the day to day operations of the Accounts Payable and Accounts Receivable service across multiple clients and ERP platforms. Lead, manage and develop teams of approximately 40-50 colleagues across multiple locations ensuring high performance and engagement. Align service delivery roadmaps with UKSBS strategic objectives and organisational transformation initiatives. People and Performance Management Provide leadership, coaching and mentoring to team managers to build high performing, engaged teams. Set clear objectives and oversee effective performance management. Embed a culture of accountability, consistency and outstanding customer service. Lead talent and succession planning, supporting effective workforce planning and capability development. Service delivery and continuous improvement Ensure finance processes meet regulatory, statutory and contractual requirements. Drive continuous improvement activity within your teams and across the wider Finance Service. Ensure quality monitoring frameworks are in place to support consistent, high quality service delivery. Support delivery of the Finance Service change and transformation programme. Stakeholder engagement and relationship management Build and maintain strong relationships with internal and external stakeholders, including clients and third party providers. Represent Finance Services at client meetings and governance forums. Act as a key liaison across operational areas to resolve complex issues and deliver service improvements. Governance, risk and compliance Monitor and report performance against KPIs and SLAs. Ensure effective controls and risk mitigation processes are in place. Identify, record and proactively manage service risks through appropriate governance channels. Business transformation and capability Support transition to new technologies and automation solutions aligned to UKSBS ERP strategy. Drive adoption of best practice and contribute to business wide process improvements. To be considered for this role, you will demonstrate: Extensive experience leading finance shared services teams across multiple locations. Strong understanding of Accounts Payable and/or Accounts Receivable services. Proven ability to influence and manage senior stakeholders. Demonstrated success driving performance improvement and managing change. Strong problem solving and decision making capability. High digital capability including Microsoft 365 tools. Experience delivering services through complex ERP systems such as Oracle, SAP or Workday. Excellent communication and customer service skills. Demonstrates UKSBS values and behaviours. A professional accounting qualification and a formal leadership qualification (e.g. ILM) would be advantageous but are not essential. For additional information and a confidential discussion please contact our Recruitment Team on . We are an inclusive and Disability Confident employer and welcome all applications. Find out more about our equality, diversity and inclusion commitments on our website. Successful candidates may be required to undergo Security Clearance (National Security Vetting) as part of their employment. To meet these standards, applicants must normally have lived in the UK for at least the last five years and be able to satisfy background, identity and criminal record checks. UKSBS does not hold a Home Office Sponsor Licence under the UK Immigration System, therefore candidates are required to have eligibility to live and work in the UK prior to applying. We look forward to hearing from you. We are UKSBS. We are creating a place where people love to work, a culture where we lead, we change, we deliver and we empower our people to be curious, take action and add value.
May 05, 2026
Full time
Senior Operations Manager - Finance Services - Accounts Payable, Order to Cash and Finance Specialist - Band F - £53,151 - Swindon, Newport or Stockton - 12 month Fixed Term Contract It's an exciting time to join UKSBS as we transform our business to be the leading UK public sector business service provider. We aim to become a very different organisation over the next few years as we move to a modern multi platform, digitally enabled organisation. About the role We are looking for a Senior Operations Manager to join our Finance Services leadership team. This is a pivotal senior management role with responsibility for the Accounts Payable, Order to Cash and Finance Specialist functions, leading large multi site teams supporting a broad portfolio of government clients. Reporting to the Head of Finance Services, you will play a critical role in leading operational performance, driving continuous improvement and supporting the delivery of significant change across the service. This fixed term role offers an exciting opportunity to influence the future direction of finance shared services at UKSBS. What it's like to work in the Finance Services team We are a well established finance shared services team with a supportive and collaborative culture, entering a period of growth and transformation. Our teams deliver high quality financial transaction processing and specialist finance support on behalf of government clients, from invoice processing through to audit support. Our team is made up of a variety of professional backgrounds and experience levels. We offer hybrid working with flexibility around full time or part time hours, and core working hours of 8.00am to 5.00pm, Monday to Friday. Colleagues can be based in Swindon, Newport or Stockton on Tees, depending on what works best for them and the business. The duties of the role include, but are not limited to: Lead the day to day operations of the Accounts Payable and Accounts Receivable service across multiple clients and ERP platforms. Lead, manage and develop teams of approximately 40-50 colleagues across multiple locations ensuring high performance and engagement. Align service delivery roadmaps with UKSBS strategic objectives and organisational transformation initiatives. People and Performance Management Provide leadership, coaching and mentoring to team managers to build high performing, engaged teams. Set clear objectives and oversee effective performance management. Embed a culture of accountability, consistency and outstanding customer service. Lead talent and succession planning, supporting effective workforce planning and capability development. Service delivery and continuous improvement Ensure finance processes meet regulatory, statutory and contractual requirements. Drive continuous improvement activity within your teams and across the wider Finance Service. Ensure quality monitoring frameworks are in place to support consistent, high quality service delivery. Support delivery of the Finance Service change and transformation programme. Stakeholder engagement and relationship management Build and maintain strong relationships with internal and external stakeholders, including clients and third party providers. Represent Finance Services at client meetings and governance forums. Act as a key liaison across operational areas to resolve complex issues and deliver service improvements. Governance, risk and compliance Monitor and report performance against KPIs and SLAs. Ensure effective controls and risk mitigation processes are in place. Identify, record and proactively manage service risks through appropriate governance channels. Business transformation and capability Support transition to new technologies and automation solutions aligned to UKSBS ERP strategy. Drive adoption of best practice and contribute to business wide process improvements. To be considered for this role, you will demonstrate: Extensive experience leading finance shared services teams across multiple locations. Strong understanding of Accounts Payable and/or Accounts Receivable services. Proven ability to influence and manage senior stakeholders. Demonstrated success driving performance improvement and managing change. Strong problem solving and decision making capability. High digital capability including Microsoft 365 tools. Experience delivering services through complex ERP systems such as Oracle, SAP or Workday. Excellent communication and customer service skills. Demonstrates UKSBS values and behaviours. A professional accounting qualification and a formal leadership qualification (e.g. ILM) would be advantageous but are not essential. For additional information and a confidential discussion please contact our Recruitment Team on . We are an inclusive and Disability Confident employer and welcome all applications. Find out more about our equality, diversity and inclusion commitments on our website. Successful candidates may be required to undergo Security Clearance (National Security Vetting) as part of their employment. To meet these standards, applicants must normally have lived in the UK for at least the last five years and be able to satisfy background, identity and criminal record checks. UKSBS does not hold a Home Office Sponsor Licence under the UK Immigration System, therefore candidates are required to have eligibility to live and work in the UK prior to applying. We look forward to hearing from you. We are UKSBS. We are creating a place where people love to work, a culture where we lead, we change, we deliver and we empower our people to be curious, take action and add value.
Artis Recruitment
HR Operations Manager 12m FTC
Artis Recruitment Cirencester, Gloucestershire
Artis HR are proud to be supporting a well-established organisation in the search for an experienced HR Operations Team Manager to join their People function on a 12-month fixed-term contract. This is a fantastic opportunity for a strong HR operations leader who enjoys balancing hands-on delivery with team leadership and continuous improvement in a fast-paced environment. The Role Reporting into the Head of People Hub & ER, you'll lead the day-to-day operations of the HR shared services function, ensuring a high-quality, efficient and employee-focused service across the full employee lifecycle. Key responsibilities include: -Leading and managing the People Hub / HR Operations team -Overseeing delivery of core HR services including onboarding, offboarding, data and benefits administration -Managing workflow, capacity and SLAs to maintain service excellence -Acting as an escalation point for complex issues, driving root cause analysis and solutions -Coaching and developing the team to build a high-performance culture -Driving continuous improvement, process optimisation and use of HR systems/technology -Partnering with ER, Payroll and People Partners to ensure seamless delivery -Ensuring strong governance, compliance and data integrity About You -Proven experience leading HR operations or shared services team -Strong knowledge of the employee lifecycle and UK employment law -Experience managing SLAs, workflows and service delivery -A confident leader with a passion for developing and coaching teams -Highly organised, able to manage multiple priorities in a fast-paced environment -Strong stakeholder management and communication skills What's on Offer -Salary up to 55,000 -Hybrid working (2-3 days onsite in Cirencester) -Opportunity to lead and shape a key HR function -Collaborative and forward-thinking People team Additional Information Applicants must have the right to work in the UK. We aim to respond to every application; however, due to the volume of interest, it is not always possible to provide detailed individual feedback. Successful candidates may receive an email requesting further information or inviting them to book an initial screening call. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
May 04, 2026
Contractor
Artis HR are proud to be supporting a well-established organisation in the search for an experienced HR Operations Team Manager to join their People function on a 12-month fixed-term contract. This is a fantastic opportunity for a strong HR operations leader who enjoys balancing hands-on delivery with team leadership and continuous improvement in a fast-paced environment. The Role Reporting into the Head of People Hub & ER, you'll lead the day-to-day operations of the HR shared services function, ensuring a high-quality, efficient and employee-focused service across the full employee lifecycle. Key responsibilities include: -Leading and managing the People Hub / HR Operations team -Overseeing delivery of core HR services including onboarding, offboarding, data and benefits administration -Managing workflow, capacity and SLAs to maintain service excellence -Acting as an escalation point for complex issues, driving root cause analysis and solutions -Coaching and developing the team to build a high-performance culture -Driving continuous improvement, process optimisation and use of HR systems/technology -Partnering with ER, Payroll and People Partners to ensure seamless delivery -Ensuring strong governance, compliance and data integrity About You -Proven experience leading HR operations or shared services team -Strong knowledge of the employee lifecycle and UK employment law -Experience managing SLAs, workflows and service delivery -A confident leader with a passion for developing and coaching teams -Highly organised, able to manage multiple priorities in a fast-paced environment -Strong stakeholder management and communication skills What's on Offer -Salary up to 55,000 -Hybrid working (2-3 days onsite in Cirencester) -Opportunity to lead and shape a key HR function -Collaborative and forward-thinking People team Additional Information Applicants must have the right to work in the UK. We aim to respond to every application; however, due to the volume of interest, it is not always possible to provide detailed individual feedback. Successful candidates may receive an email requesting further information or inviting them to book an initial screening call. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Mercia Group
Key Accounts Director
Mercia Group
Key Accounts Director Location: Home-based with UK travel Salary: Package of £100k+ (including base salary, commission, and car allowance) Contract Type: Full Time, Permanent What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You Mercia Group (part of Wilmington plc) are looking for someone who knows how to build strong, lasting commercial relationships - and how to turn those relationships into meaningful, long term revenue. You'll likely come from an accountancy or professional services background, or have significant experience selling into regulated sectors such as legal services, education or financial services. Either way, you're experienced in handling complex conversations and applying sound commercial judgement in environments where credibility matters. You take a considered, consultative approach to sales. You invest time in understanding your clients, use insight to surface real challenges, and shape tailored, value-led propositions in response. This is predominantly a key account role, with most of your focus on managing, retaining and growing existing relationships, alongside a meaningful expectation to actively identify, develop, and convert new business opportunities. We re looking for someone who can demonstrate success in both growing existing accounts and consistently winning new business, with a strong focus on building a sustainable pipeline. If you're looking to take ownership of a high-value client portfolio and play a strategic role in Mercia s continued growth - combining account management excellence with proven new business capability - we'd love to hear from you! Please note: To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Main Purpose of the Role: In this role, you ll take ownership of a portfolio of Mercia s largest and most strategically important clients and partners. This includes leading accountancy firms, heads of groups and networks, as well as key industry partners such as software providers, training organisations and professional education bodies. You ll be responsible for maintaining and growing these relationships, taking a proactive approach to account management, spotting opportunities for expansion and ensuring long term client retention. You ll work closely with the Senior Leadership Team, alongside colleagues in sales and marketing, to support existing partnerships and develop new ones that align with Mercia s wider growth plans. Staying close to clients businesses, you'll provide insights, anticipate needs, and remain informed about changes in the accountancy industry to understand their impact on your portfolio. Key Tasks and Responsibilities: • Drive the growth and retention of revenue across your portfolio. • Develop and leverage commercial and strategic partnerships to contribute to Mercia's wider growth strategy. • Work closely with a designated Client Success Manager to ensure world-class service for strategic clients and partners. • Build and maintain strategic B2B partnerships; demonstrate solution-selling expertise in regulated industries (accountancy, legal services, or education). • Manage your time and workload efficiently to meet activity targets. • Line manage and support a small team of Key Account Managers. • Prioritise activity across your portfolio to maximise the potential and long-term value of each account. • Negotiate commercially with clients, partners, and procurement teams to achieve mutually beneficial outcomes, consulting legal teams as necessary. • Build and maintain a pipeline of opportunities that grows year on year. • Collaborate with the product division on new solutions, pricing, and go-to-market materials. • Support the wider sales team in commercial negotiations, proposals, and client contracting. • Accurately capture and record client and partner interactions in Salesforce and other systems. • Convert proposals into successful deals and track performance metrics (conversion rates, pipeline growth, revenue retention/win). • Log client feedback, requests, and insights with the Product Department. What s the Best Thing About This Role You will be at the heart of Mercia s strategic growth, shaping partnerships with some of the biggest names in the accountancy profession while leading a small team and influencing the wider sales strategy. What s the Most Challenging Thing About This Role Managing a high-value portfolio with multiple stakeholders and complex negotiations requires commercial agility, proactive problem-solving, and the ability to balance long-term strategy with day-to-day operational demands. What We re Looking For To be successful in this role, you must: • Proven experience selling solutions within a regulated environment, such as accountancy, professional education or training. • Demonstrable experience managing a portfolio of high value key accounts - typically up to 30 clients - with a clear focus on retention, growth and long term value. • Experience operating at senior leadership level, with the confidence to engage credibly with SLT, board level stakeholders and executive decision makers, both internally and externally. • Previous experience in line managing and coaching a Key Accounts or senior sales team. • A strong understanding of how to stay close to the commercial realities of the business, spotting opportunities for strategic partnerships and longer term growth. • A positive, thoughtful and disciplined approach to sales, focused on understanding client needs and solving problems rather than transactional selling. • A collaborative mindset and a willingness to share insight, best practice and experience with colleagues across the sales function. • Flexibility to travel across the UK to meet clients and partners, with occasional travel further afield, and the ability to attend regular internal meetings in Leicester and London. To be successful in this role, it would be great if you have: • Previous sales experience in the accountancy industry. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About us Mercia Group, part of Wilmington plc, a leading provider of information, education, and networking services. At Mercia, we support accountancy firms across the UK with high-quality training, content, and resources. By joining our team, you ll be part of a forward-thinking business that values curiosity, collaboration, and continuous growth. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
May 04, 2026
Full time
Key Accounts Director Location: Home-based with UK travel Salary: Package of £100k+ (including base salary, commission, and car allowance) Contract Type: Full Time, Permanent What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You Mercia Group (part of Wilmington plc) are looking for someone who knows how to build strong, lasting commercial relationships - and how to turn those relationships into meaningful, long term revenue. You'll likely come from an accountancy or professional services background, or have significant experience selling into regulated sectors such as legal services, education or financial services. Either way, you're experienced in handling complex conversations and applying sound commercial judgement in environments where credibility matters. You take a considered, consultative approach to sales. You invest time in understanding your clients, use insight to surface real challenges, and shape tailored, value-led propositions in response. This is predominantly a key account role, with most of your focus on managing, retaining and growing existing relationships, alongside a meaningful expectation to actively identify, develop, and convert new business opportunities. We re looking for someone who can demonstrate success in both growing existing accounts and consistently winning new business, with a strong focus on building a sustainable pipeline. If you're looking to take ownership of a high-value client portfolio and play a strategic role in Mercia s continued growth - combining account management excellence with proven new business capability - we'd love to hear from you! Please note: To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Main Purpose of the Role: In this role, you ll take ownership of a portfolio of Mercia s largest and most strategically important clients and partners. This includes leading accountancy firms, heads of groups and networks, as well as key industry partners such as software providers, training organisations and professional education bodies. You ll be responsible for maintaining and growing these relationships, taking a proactive approach to account management, spotting opportunities for expansion and ensuring long term client retention. You ll work closely with the Senior Leadership Team, alongside colleagues in sales and marketing, to support existing partnerships and develop new ones that align with Mercia s wider growth plans. Staying close to clients businesses, you'll provide insights, anticipate needs, and remain informed about changes in the accountancy industry to understand their impact on your portfolio. Key Tasks and Responsibilities: • Drive the growth and retention of revenue across your portfolio. • Develop and leverage commercial and strategic partnerships to contribute to Mercia's wider growth strategy. • Work closely with a designated Client Success Manager to ensure world-class service for strategic clients and partners. • Build and maintain strategic B2B partnerships; demonstrate solution-selling expertise in regulated industries (accountancy, legal services, or education). • Manage your time and workload efficiently to meet activity targets. • Line manage and support a small team of Key Account Managers. • Prioritise activity across your portfolio to maximise the potential and long-term value of each account. • Negotiate commercially with clients, partners, and procurement teams to achieve mutually beneficial outcomes, consulting legal teams as necessary. • Build and maintain a pipeline of opportunities that grows year on year. • Collaborate with the product division on new solutions, pricing, and go-to-market materials. • Support the wider sales team in commercial negotiations, proposals, and client contracting. • Accurately capture and record client and partner interactions in Salesforce and other systems. • Convert proposals into successful deals and track performance metrics (conversion rates, pipeline growth, revenue retention/win). • Log client feedback, requests, and insights with the Product Department. What s the Best Thing About This Role You will be at the heart of Mercia s strategic growth, shaping partnerships with some of the biggest names in the accountancy profession while leading a small team and influencing the wider sales strategy. What s the Most Challenging Thing About This Role Managing a high-value portfolio with multiple stakeholders and complex negotiations requires commercial agility, proactive problem-solving, and the ability to balance long-term strategy with day-to-day operational demands. What We re Looking For To be successful in this role, you must: • Proven experience selling solutions within a regulated environment, such as accountancy, professional education or training. • Demonstrable experience managing a portfolio of high value key accounts - typically up to 30 clients - with a clear focus on retention, growth and long term value. • Experience operating at senior leadership level, with the confidence to engage credibly with SLT, board level stakeholders and executive decision makers, both internally and externally. • Previous experience in line managing and coaching a Key Accounts or senior sales team. • A strong understanding of how to stay close to the commercial realities of the business, spotting opportunities for strategic partnerships and longer term growth. • A positive, thoughtful and disciplined approach to sales, focused on understanding client needs and solving problems rather than transactional selling. • A collaborative mindset and a willingness to share insight, best practice and experience with colleagues across the sales function. • Flexibility to travel across the UK to meet clients and partners, with occasional travel further afield, and the ability to attend regular internal meetings in Leicester and London. To be successful in this role, it would be great if you have: • Previous sales experience in the accountancy industry. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About us Mercia Group, part of Wilmington plc, a leading provider of information, education, and networking services. At Mercia, we support accountancy firms across the UK with high-quality training, content, and resources. By joining our team, you ll be part of a forward-thinking business that values curiosity, collaboration, and continuous growth. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
Greencore (Formally Bakkavor Group)
QA Auditor
Greencore (Formally Bakkavor Group) Dyke, Lincolnshire
Quality Auditor (FTC- Mat cover) Salary: Competitive salary Benefits: Company share save scheme, Competitive matched pension contributions , Life insurance up to 4x salary Location: Bourne, Lincolnshire, PE10 0AT Ways of Working: Site based Hours of work: 4 on 4 off / 6am - 6pm Contract Type: Fixed Term Colleagues whose roles are at risk of redundancy and who meet essential role criteria will be given priority consideration for this role. Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food, both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. This role is based in Bourne at a site specialising in the preparation of fruit, leafy salads, and stir-fry mixes. The site employs over 1,200 people and is conveniently located just 16 miles from Peterborough and 12 miles from Spalding. What you'll be doing In this busy and hands-on role as a Quality Auditor, you'll audit, monitor, and continuously improve quality systems and procedures across site operations. Working closely with operational teams, you'll provide practical technical support while maintaining and promoting quality and food safety standards in line with Greencore, customer, and legal requirements, with guidance from the QA Supervisor or Manager. Role Accountabilities • Audit compliance with QMS, GMP, and HACCP, raising clear non-conformances and driving corrective actions to closure • Apply an inquisitive audit mindset to identify root causes and reduce repeat non-conformances • Conduct traceability audits, efficiently retrieving data and presenting findings clearly • Complete sampling activities to schedule, including microbiological, nutritional, swabs, and organoleptic testing • Prepare, facilitate, and trend taste panels, escalating out-of-specification results and recommending improvements • Calibrate factory measurement equipment to schedule and manage out-of-tolerance actions • Support investigations into complaints, incidents, and out-of-specification results through audits and data analysis • Support NPD trials and product launches, including testing, shelf-life assessment, and taste panels • Provide day-to-day technical support to factory teams, audits, and customer visits • Contribute to Technical KPI delivery through audits, investigations, and proactive improvement actions • Work safely at all times, promoting strong health, safety, and environmental standards What we're looking for • A strong understanding of quality systems, GMP, HACCP, and traceability within a manufacturing environment • A proactive, detail-focused approach with a natural curiosity to challenge and improve standards • Confidence working hands-on on the factory floor, providing clear and practical technical guidance • Ability to audit effectively, identify root causes, and drive corrective and preventative actions • Strong communication skills, able to engage confidently with colleagues at all levels • A collaborative mindset, working effectively within cross-functional teams • Good organisational skills, with the ability to manage multiple priorities to deadlines • Commitment to continuous improvement and personal development • A positive, resilient approach aligned to Greencore values We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return • Competitive salary and job-related benefits • Holidays • Competitive matched pension contributions • Life insurance up to 4x salary • Company share save scheme • Greencore Qualifications • Exclusive Greencore employee discount platform • Access to a full Wellbeing Centre platform • Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career.
May 04, 2026
Full time
Quality Auditor (FTC- Mat cover) Salary: Competitive salary Benefits: Company share save scheme, Competitive matched pension contributions , Life insurance up to 4x salary Location: Bourne, Lincolnshire, PE10 0AT Ways of Working: Site based Hours of work: 4 on 4 off / 6am - 6pm Contract Type: Fixed Term Colleagues whose roles are at risk of redundancy and who meet essential role criteria will be given priority consideration for this role. Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food, both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. This role is based in Bourne at a site specialising in the preparation of fruit, leafy salads, and stir-fry mixes. The site employs over 1,200 people and is conveniently located just 16 miles from Peterborough and 12 miles from Spalding. What you'll be doing In this busy and hands-on role as a Quality Auditor, you'll audit, monitor, and continuously improve quality systems and procedures across site operations. Working closely with operational teams, you'll provide practical technical support while maintaining and promoting quality and food safety standards in line with Greencore, customer, and legal requirements, with guidance from the QA Supervisor or Manager. Role Accountabilities • Audit compliance with QMS, GMP, and HACCP, raising clear non-conformances and driving corrective actions to closure • Apply an inquisitive audit mindset to identify root causes and reduce repeat non-conformances • Conduct traceability audits, efficiently retrieving data and presenting findings clearly • Complete sampling activities to schedule, including microbiological, nutritional, swabs, and organoleptic testing • Prepare, facilitate, and trend taste panels, escalating out-of-specification results and recommending improvements • Calibrate factory measurement equipment to schedule and manage out-of-tolerance actions • Support investigations into complaints, incidents, and out-of-specification results through audits and data analysis • Support NPD trials and product launches, including testing, shelf-life assessment, and taste panels • Provide day-to-day technical support to factory teams, audits, and customer visits • Contribute to Technical KPI delivery through audits, investigations, and proactive improvement actions • Work safely at all times, promoting strong health, safety, and environmental standards What we're looking for • A strong understanding of quality systems, GMP, HACCP, and traceability within a manufacturing environment • A proactive, detail-focused approach with a natural curiosity to challenge and improve standards • Confidence working hands-on on the factory floor, providing clear and practical technical guidance • Ability to audit effectively, identify root causes, and drive corrective and preventative actions • Strong communication skills, able to engage confidently with colleagues at all levels • A collaborative mindset, working effectively within cross-functional teams • Good organisational skills, with the ability to manage multiple priorities to deadlines • Commitment to continuous improvement and personal development • A positive, resilient approach aligned to Greencore values We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return • Competitive salary and job-related benefits • Holidays • Competitive matched pension contributions • Life insurance up to 4x salary • Company share save scheme • Greencore Qualifications • Exclusive Greencore employee discount platform • Access to a full Wellbeing Centre platform • Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career.
GXO Logistics
Senior Technical Oracle Fusion Project Manager, 18 Month FTC
GXO Logistics Northampton, Northamptonshire
Are you an experienced Oracle ERP Cloud Project Manager who thrives on complex, high-impact delivery? Do you enjoy owning end-to-end responsibility and driving results in a fast-paced, matrix environment? Are you ready to play a key role in a major finance transformation with visibility at senior stakeholder level? Here at GXO, we're looking for a Senior Technical Project Manager, Oracle Fusion, on an 18-month FTC basis, to join GXO's IT Finance Systems team and lead the next phase of our Finance Transformation programme. This senior, hands-on role will focus on the rollout of Oracle ERP Cloud , with full accountability for the delivery of integrations, reporting and data migration workstreams. You'll act as a critical bridge between Finance, IT, business SMEs and third-party implementation partners, owning delivery end-to-end and ensuring outcomes are achieved to the agreed scope, quality, time and budget. This is a highly visible role for a confident self-starter who can make an immediate impact. This is an 18-month fixed term contract . You'll be working Monday to Friday, 09:00 till 17:30 with a requirement to work from our London, Northampton and Chippenham offices on a hybrid basis. However, some flexibility is required, this is logistics after all! Pay, benefits and more: We're looking to offer a salary of up to £90,000 , and 25 days annual leave (plus bank holidays). Your benefits package includes a company car or car allowance , a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You'll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! What you'll do on a typical day: Leading the delivery of Oracle ERP Cloud technical workstreams, including integrations, data migration, reporting and cutover Owning project planning, milestones, dependencies, risks and issues, ensuring delivery remains on track Managing and challenging third-party implementation partners to achieve the best outcomes on cost, quality and timeframe Communicating clearly with senior stakeholders, translating complex technical detail into meaningful business updates Driving governance activities such as change control, stage-gates, status reporting and formal project closure What you need to succeed at GXO: Extensive experience delivering Oracle ERP Cloud implementations Strong knowledge of the Oracle ecosystem (Oracle ERP Cloud, Oracle Integration Cloud, OCI) Proven ability to lead complex projects in a matrix environment with multiple stakeholders and suppliers Confidence negotiating scope, timelines, contracts and change requests with internal and external partners A proactive, resilient mindset with the ability to apply sound judgement, anticipate challenges and drive delivery. We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement
May 04, 2026
Full time
Are you an experienced Oracle ERP Cloud Project Manager who thrives on complex, high-impact delivery? Do you enjoy owning end-to-end responsibility and driving results in a fast-paced, matrix environment? Are you ready to play a key role in a major finance transformation with visibility at senior stakeholder level? Here at GXO, we're looking for a Senior Technical Project Manager, Oracle Fusion, on an 18-month FTC basis, to join GXO's IT Finance Systems team and lead the next phase of our Finance Transformation programme. This senior, hands-on role will focus on the rollout of Oracle ERP Cloud , with full accountability for the delivery of integrations, reporting and data migration workstreams. You'll act as a critical bridge between Finance, IT, business SMEs and third-party implementation partners, owning delivery end-to-end and ensuring outcomes are achieved to the agreed scope, quality, time and budget. This is a highly visible role for a confident self-starter who can make an immediate impact. This is an 18-month fixed term contract . You'll be working Monday to Friday, 09:00 till 17:30 with a requirement to work from our London, Northampton and Chippenham offices on a hybrid basis. However, some flexibility is required, this is logistics after all! Pay, benefits and more: We're looking to offer a salary of up to £90,000 , and 25 days annual leave (plus bank holidays). Your benefits package includes a company car or car allowance , a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You'll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! What you'll do on a typical day: Leading the delivery of Oracle ERP Cloud technical workstreams, including integrations, data migration, reporting and cutover Owning project planning, milestones, dependencies, risks and issues, ensuring delivery remains on track Managing and challenging third-party implementation partners to achieve the best outcomes on cost, quality and timeframe Communicating clearly with senior stakeholders, translating complex technical detail into meaningful business updates Driving governance activities such as change control, stage-gates, status reporting and formal project closure What you need to succeed at GXO: Extensive experience delivering Oracle ERP Cloud implementations Strong knowledge of the Oracle ecosystem (Oracle ERP Cloud, Oracle Integration Cloud, OCI) Proven ability to lead complex projects in a matrix environment with multiple stakeholders and suppliers Confidence negotiating scope, timelines, contracts and change requests with internal and external partners A proactive, resilient mindset with the ability to apply sound judgement, anticipate challenges and drive delivery. We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement

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