Join Our Dedicated NHS Team in Knockbracken Healthcare Belfast! Are you ready to make a real difference helping patients and supporting healthcare professionals? We are looking for a skilled Admin Support Officer to provide essential administrative, IT, and statistical services to our team. Location - Knockbracken Healthcare Park Hours - Monday to Friday 9am until 5pm Rate of pay - Band 3 - 12.75 per hour Key Responsibilities: Support the Admin Lead in delivering efficient admin and IT services, including data entry and report generation through Epic and local databases. Process referrals and daily information to assist social workers, practitioners, and discharge teams. Coordinate with practitioners and hospital systems on coding, delayed discharges, and KPI outcomes. Ensure accurate maintenance of patient records both manually and electronically in line with NHS policies. Facilitate communication with GP surgeries and Care Bureau to support discharge processes. Manage daily duty desk operations, including processing mail, telephone enquiries, and referral documentation. Provide full secretarial support, including meeting organization, minute-taking, and deputizing when needed. Maintain procurement processes to secure equipment and supplies for service users. Assist with general reception duties as required. Skills and Experience: Proficient in Microsoft Excel and Word. Strong organizational and communication skills. Experience with health sector databases and data management is a plus. Ability to work collaboratively with multi-disciplinary teams. Make a meaningful impact by joining our South Belfast NHS team dedicated to delivering outstanding patient care. Apply now to be part of a compassionate, dynamic healthcare environment! Send cv Brook Street NMR is acting as an Employment Business in relation to this vacancy.
May 07, 2026
Seasonal
Join Our Dedicated NHS Team in Knockbracken Healthcare Belfast! Are you ready to make a real difference helping patients and supporting healthcare professionals? We are looking for a skilled Admin Support Officer to provide essential administrative, IT, and statistical services to our team. Location - Knockbracken Healthcare Park Hours - Monday to Friday 9am until 5pm Rate of pay - Band 3 - 12.75 per hour Key Responsibilities: Support the Admin Lead in delivering efficient admin and IT services, including data entry and report generation through Epic and local databases. Process referrals and daily information to assist social workers, practitioners, and discharge teams. Coordinate with practitioners and hospital systems on coding, delayed discharges, and KPI outcomes. Ensure accurate maintenance of patient records both manually and electronically in line with NHS policies. Facilitate communication with GP surgeries and Care Bureau to support discharge processes. Manage daily duty desk operations, including processing mail, telephone enquiries, and referral documentation. Provide full secretarial support, including meeting organization, minute-taking, and deputizing when needed. Maintain procurement processes to secure equipment and supplies for service users. Assist with general reception duties as required. Skills and Experience: Proficient in Microsoft Excel and Word. Strong organizational and communication skills. Experience with health sector databases and data management is a plus. Ability to work collaboratively with multi-disciplinary teams. Make a meaningful impact by joining our South Belfast NHS team dedicated to delivering outstanding patient care. Apply now to be part of a compassionate, dynamic healthcare environment! Send cv Brook Street NMR is acting as an Employment Business in relation to this vacancy.
Key Purpose of Post: Working in the Information Services - Planning and Administration team to provide procurement, financial, asset management and administrative support that enables the department to meet and exceed agreed service levels to its customers. This role has an emphasis on procurement support and candidates are encouraged to draw specific reference to any experience and/or expertise in this field. Develop innovative solutions to solve business problems and identify opportunities to drive cost reductions across the company in line with fiscal planning. Deliver excellent customer service. Main Responsibilities of Post: Where required by a line manager, provide financial support to the IT services function. Where required by a line manager, provide procurement support to the IT services in accordance with company's financial regulations and Contract Standing orders. Where required by a line manager, provide administrative support to the IT services department including asset management, FOI support and telephony contract admin. Follow IT Services planning and administration processes and policies. Support the continuous development and enhancement of the service, and ensure that customer care and service excellence are established as core values. Follow service management processes to ensure consistency and effectiveness of the service and contribute to continuous process improvement. Use agreed IT service management tools to accurately capture data relating to ITIL processes. Ensure service related documentation is accurate and relevant. Collaborate with colleagues to identify and investigate problems in systems and services throughout the organisation. Assist with the implementation of remedies and preventative measures. Maintain an understanding of advances in the relevant technology environment and be able to deliver expert advice while looking at ways that new technology can be implemented to deliver service improvements. Where required, supervise specialist external technical consultancy. Develop and maintain collaborative working relationships with all colleagues and with end users. Provide specialist guidance and advice to less experienced colleagues to ensure best use is made of available assets, and to maintain or improve service delivery. Manage the access to highly confidential, personal, financial, political and commercially sensitive information; to ensure compliance with appropriate legislation e.g. DPA, FOI, Child Protection Act, etc, the unauthorised disclosure of which would prejudice the interests of the company. Ensure compliance with appropriate policies, procedures and guidelines with specific regard to UK public sector procurement law. Responsible for assets, equipment and materials within the ICT service undertaking. To carry out any other duties as required, which are reasonable in terms of the nature and level of the post. To support the effective planning and delivery of the company's IT procurements and ensure that such procurements are legally compliant and provide value for money. To support the company's effective contract management of IT providers ensuring legal compliance and value for money. Deputise for the Senior ISP or line manager as required. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
May 07, 2026
Contractor
Key Purpose of Post: Working in the Information Services - Planning and Administration team to provide procurement, financial, asset management and administrative support that enables the department to meet and exceed agreed service levels to its customers. This role has an emphasis on procurement support and candidates are encouraged to draw specific reference to any experience and/or expertise in this field. Develop innovative solutions to solve business problems and identify opportunities to drive cost reductions across the company in line with fiscal planning. Deliver excellent customer service. Main Responsibilities of Post: Where required by a line manager, provide financial support to the IT services function. Where required by a line manager, provide procurement support to the IT services in accordance with company's financial regulations and Contract Standing orders. Where required by a line manager, provide administrative support to the IT services department including asset management, FOI support and telephony contract admin. Follow IT Services planning and administration processes and policies. Support the continuous development and enhancement of the service, and ensure that customer care and service excellence are established as core values. Follow service management processes to ensure consistency and effectiveness of the service and contribute to continuous process improvement. Use agreed IT service management tools to accurately capture data relating to ITIL processes. Ensure service related documentation is accurate and relevant. Collaborate with colleagues to identify and investigate problems in systems and services throughout the organisation. Assist with the implementation of remedies and preventative measures. Maintain an understanding of advances in the relevant technology environment and be able to deliver expert advice while looking at ways that new technology can be implemented to deliver service improvements. Where required, supervise specialist external technical consultancy. Develop and maintain collaborative working relationships with all colleagues and with end users. Provide specialist guidance and advice to less experienced colleagues to ensure best use is made of available assets, and to maintain or improve service delivery. Manage the access to highly confidential, personal, financial, political and commercially sensitive information; to ensure compliance with appropriate legislation e.g. DPA, FOI, Child Protection Act, etc, the unauthorised disclosure of which would prejudice the interests of the company. Ensure compliance with appropriate policies, procedures and guidelines with specific regard to UK public sector procurement law. Responsible for assets, equipment and materials within the ICT service undertaking. To carry out any other duties as required, which are reasonable in terms of the nature and level of the post. To support the effective planning and delivery of the company's IT procurements and ensure that such procurements are legally compliant and provide value for money. To support the company's effective contract management of IT providers ensuring legal compliance and value for money. Deputise for the Senior ISP or line manager as required. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
We are looking for a confident and driven marketer who is eager to join a hard-working and ambitious Individual Giving team. As the fastest growing medical research charity in the UK, we're proud that the Individual Giving team is continuing to produce highly successful campaigns, driving income and acquiring the most engaged new supporters. Working with different teams across the charity, you'll be planning, managing and delivering direct marketing campaigns across a range of media including digital and print. You'll also work with external agencies on our campaigns. Activities in the acquisition portfolio are diverse; from developing the donor's online user journey to delivering motivational training to fundraisers across the country, your campaigns will drive income and attract new, engaged supporters to the charity. As well as running the day-to-day campaign activity, the post holder will be responsible for compiling regular reports, across a range of financial and non-financial KPls. Alongside this, they will ensure compliance and adherence to the most recent regulations and codes of practice is top of the agenda. The successful candidate will have a desire to learn and develop, as well as the confidence to whole-heartedly launch themselves into an energetic team with ambitious goals. You'll be part of a team that works across a multitude of channels; speaking to range of audiences with one theme in common - compelling people to support our work and bring about life-changing dementia treatments. Key Responsibilities: Campaign Management Plan, manage and deliver successful campaigns across a range of channels including digital and print. Successful management of agencies and suppliers; ensuring relationships are effective and productive. Ensure compliance and adherence to regulation and codes of practice is considered in all campaign activities. Work closely with Data and Digital teams to ensure effective processes are worked to and full campaign evaluation is possible. Donation page monitoring, reporting and development, to include looking at ways in which to improve the donor's online user journey. Continuous improvement through test and learn principles across all activities. Integration of campaigns across the charity to drive maximum value. Development of compelling communications and materials to support all activities Planning and Budgeting KPI tracking, trend analysis and interrogation of results at all levels. Live programme optimisation to ensure targets are met. Input to annual planning and development of individual giving campaigns. Assist Supporter Acquisition Manager with compilation of detailed income and expenditure campaign budgets. Work with Supporter Acquisition Manager in developing the Acquisition programme and strategy. Input to monthly forecasting and regular reporting across a range of financial and non-financial KPl's. Finance and Reporting Ensure daily campaign tracking and reporting. Routine end of campaign reviews and analysis. Ongoing reporting on long-term success measures such as attrition and ROI. Invoice reconciliation and processing for timely payment. Non-financial KPI trend reporting - such as opt-in rates and quality scoring. Knowledge, skills and experience needed: Reporting and ability to understand complex data sets. Understanding of compliance and best practice in fundraising and direct marketing. Campaign management. Briefing and working with external suppliers. Direct marketing across a range of media and routes to market. Copy writing and proof reading. Digital campaign/ web page management. Budget management. Good organisational skills and the ability to prioritise workload. Focus on results and continuous improvement. Excellent attention to detail. Excellent written and verbal communication skills and the confidence to communicate with people of all levels. Agency management skills. Use of CRM or database systems. Strong team player and self-motivator. Flexibility to work some unsocial hours and willingness to travel independently. Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £30,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 25th May 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
May 07, 2026
Full time
We are looking for a confident and driven marketer who is eager to join a hard-working and ambitious Individual Giving team. As the fastest growing medical research charity in the UK, we're proud that the Individual Giving team is continuing to produce highly successful campaigns, driving income and acquiring the most engaged new supporters. Working with different teams across the charity, you'll be planning, managing and delivering direct marketing campaigns across a range of media including digital and print. You'll also work with external agencies on our campaigns. Activities in the acquisition portfolio are diverse; from developing the donor's online user journey to delivering motivational training to fundraisers across the country, your campaigns will drive income and attract new, engaged supporters to the charity. As well as running the day-to-day campaign activity, the post holder will be responsible for compiling regular reports, across a range of financial and non-financial KPls. Alongside this, they will ensure compliance and adherence to the most recent regulations and codes of practice is top of the agenda. The successful candidate will have a desire to learn and develop, as well as the confidence to whole-heartedly launch themselves into an energetic team with ambitious goals. You'll be part of a team that works across a multitude of channels; speaking to range of audiences with one theme in common - compelling people to support our work and bring about life-changing dementia treatments. Key Responsibilities: Campaign Management Plan, manage and deliver successful campaigns across a range of channels including digital and print. Successful management of agencies and suppliers; ensuring relationships are effective and productive. Ensure compliance and adherence to regulation and codes of practice is considered in all campaign activities. Work closely with Data and Digital teams to ensure effective processes are worked to and full campaign evaluation is possible. Donation page monitoring, reporting and development, to include looking at ways in which to improve the donor's online user journey. Continuous improvement through test and learn principles across all activities. Integration of campaigns across the charity to drive maximum value. Development of compelling communications and materials to support all activities Planning and Budgeting KPI tracking, trend analysis and interrogation of results at all levels. Live programme optimisation to ensure targets are met. Input to annual planning and development of individual giving campaigns. Assist Supporter Acquisition Manager with compilation of detailed income and expenditure campaign budgets. Work with Supporter Acquisition Manager in developing the Acquisition programme and strategy. Input to monthly forecasting and regular reporting across a range of financial and non-financial KPl's. Finance and Reporting Ensure daily campaign tracking and reporting. Routine end of campaign reviews and analysis. Ongoing reporting on long-term success measures such as attrition and ROI. Invoice reconciliation and processing for timely payment. Non-financial KPI trend reporting - such as opt-in rates and quality scoring. Knowledge, skills and experience needed: Reporting and ability to understand complex data sets. Understanding of compliance and best practice in fundraising and direct marketing. Campaign management. Briefing and working with external suppliers. Direct marketing across a range of media and routes to market. Copy writing and proof reading. Digital campaign/ web page management. Budget management. Good organisational skills and the ability to prioritise workload. Focus on results and continuous improvement. Excellent attention to detail. Excellent written and verbal communication skills and the confidence to communicate with people of all levels. Agency management skills. Use of CRM or database systems. Strong team player and self-motivator. Flexibility to work some unsocial hours and willingness to travel independently. Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £30,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 25th May 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
Grade: 7 Hours: Full time - fixed term contract - 6 months (flexible working hours considered) Responsible to: CRM Manager Direct reports: None Location: ShelterBox HQ, Truro, Cornwall or Remote (UK only) Role purpose: ShelterBox is striving to provide outstanding information systems and technology that will maximise our fundraising and operational capability through the implementation of new software and analysis solutions that support both our fundraising objectives and the efficient delivery of aid to our beneficiaries. Having recently gone-live with a new Dynamics CRM platform earlier this year, it is an exciting time to be involved with further developing and refining the solution to meet ShelterBox needs. As part of this process, we require a CRM Administrator to help with data health checks, data management and to work with the wider CRM team supporting Service requests. Reporting to the CRM Manager, the successful candidate will operate within the CRM Team and will contribute effectively to help us develop and improve the CRM during this key phase. Who are we looking for? We are looking for an enthusiastic individual with good CRM experience in an administrative role, who wants to play an important part in optimising and supporting Dynamics CRM. This is a fixed term role at ShelterBox, and we are seeking a detailed oriented person who has experience of dealing with data health and data cleansing in a CRM. The successful candidate will work closely with the CRM Manager and the CRM Officer to improve the data health monitoring and data management of Dynamics CRM. Main role and responsibilities Duties will include but not be limited to: Working closely with CRM Officer & CRM Manager, executing data cleansing and general Master Data management tasks within Dynamics CRM Work with wider fundraising teams to offer assistance with their data cleansing tasks, structures and stewardship Maintaining a log of changes made/tracking progress Understand, investigate, report and seek to rectify data quality issues Developing data import templates (or changes to existing ones) to onboard data sources successfully - in collaboration with CRM Officer Champion data quality, highlighting issues when identified and proactively working to resolve them - in collaboration with CRM Officer Ensure the CRM fulfils all data collection requirements, ensuring regulatory compliance and adhering to Charity GDPR policy and processes at every stage, and contribute to making necessary changes. Support reporting development, ensuring data quality and reporting standards are adhered to Provide work cover for CRM Officer as and when required Keep within the charity's aims and objectives Support users, dealing with requests coming through via the Halo service portal Any other duties as required which are deemed appropriate to the level and grade of the post. Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We therefore encourage you to submit your application as soon as possible
May 07, 2026
Full time
Grade: 7 Hours: Full time - fixed term contract - 6 months (flexible working hours considered) Responsible to: CRM Manager Direct reports: None Location: ShelterBox HQ, Truro, Cornwall or Remote (UK only) Role purpose: ShelterBox is striving to provide outstanding information systems and technology that will maximise our fundraising and operational capability through the implementation of new software and analysis solutions that support both our fundraising objectives and the efficient delivery of aid to our beneficiaries. Having recently gone-live with a new Dynamics CRM platform earlier this year, it is an exciting time to be involved with further developing and refining the solution to meet ShelterBox needs. As part of this process, we require a CRM Administrator to help with data health checks, data management and to work with the wider CRM team supporting Service requests. Reporting to the CRM Manager, the successful candidate will operate within the CRM Team and will contribute effectively to help us develop and improve the CRM during this key phase. Who are we looking for? We are looking for an enthusiastic individual with good CRM experience in an administrative role, who wants to play an important part in optimising and supporting Dynamics CRM. This is a fixed term role at ShelterBox, and we are seeking a detailed oriented person who has experience of dealing with data health and data cleansing in a CRM. The successful candidate will work closely with the CRM Manager and the CRM Officer to improve the data health monitoring and data management of Dynamics CRM. Main role and responsibilities Duties will include but not be limited to: Working closely with CRM Officer & CRM Manager, executing data cleansing and general Master Data management tasks within Dynamics CRM Work with wider fundraising teams to offer assistance with their data cleansing tasks, structures and stewardship Maintaining a log of changes made/tracking progress Understand, investigate, report and seek to rectify data quality issues Developing data import templates (or changes to existing ones) to onboard data sources successfully - in collaboration with CRM Officer Champion data quality, highlighting issues when identified and proactively working to resolve them - in collaboration with CRM Officer Ensure the CRM fulfils all data collection requirements, ensuring regulatory compliance and adhering to Charity GDPR policy and processes at every stage, and contribute to making necessary changes. Support reporting development, ensuring data quality and reporting standards are adhered to Provide work cover for CRM Officer as and when required Keep within the charity's aims and objectives Support users, dealing with requests coming through via the Halo service portal Any other duties as required which are deemed appropriate to the level and grade of the post. Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We therefore encourage you to submit your application as soon as possible
Senior Vice President of Software Engineering page is loaded Senior Vice President of Software Engineeringremote type: Hybridlocations: UK-London-Chiswick Bldg 5 Floor 4time type: Full timeposted on: Posted 4 Days Agojob requisition id: R321290 iGaming: If it's iGaming, we know a thing or two. At Light & Wonder, It's all about the games, and our digital team leads the global iGaming market, providing jaw-dropping content and innovative software that powers the world's most successful online gaming providers. Position Summary Light & Wonder is the global leader in cross-platform games and entertainment. The company brings together 5,000 employees from six continents to connect content between land-based and digital channels with unmatched technology and distribution. Guided by a culture that values daring teamwork and creativity, Light & Wonder builds new worlds of play, developing game experiences loved by players around the globe. The company's Infinity platform powers the largest digital-gaming network in the industry. Light & Wonder is committed to the highest standards of integrity, from promoting player responsibility to implementing sustainable practices. To learn more, visit Light & Wonder's iGaming division operates the industry's largest digital gaming aggregation network, delivering 3,500+ games to operators across 100+ jurisdictions worldwide. Following record Q3 2025 performance with 16% revenue growth and expanding market share, we're accelerating our technology transformation.As Senior Vice President of Software Engineering , reporting to the Chief Technology Officer, you'll lead the engineering vision powering our Infinity platform. You'll build and inspire a 200+ person engineering organization globally, establishing technical strategy, architecture standards, and the innovation roadmap that enables platform scale, regulatory expansion, and the player experiences millions love.The iGaming industry demands rapid technological evolution within stringent regulatory oversight-requiring a leader who combines strategic vision with operational excellence, deep technical expertise with business acumen, and bold innovation with proven execution. Candidate Profile The Senior Vice President of Software Engineering should be a visionary technology leader who inspires talented teams while delivering operational excellence in a highly regulated, 24/7 global environment. This leader will bring strategic thinking and P&L discipline, partnering with the CTO and business leaders to drive innovation and execution. They must be an exceptional people leader with proven experience in platform modernization and championing AI adoption across products and engineering operations. Setting Strategy Defines 3-year roadmap aligned with business objectives. Articulates clear vision for platform evolution, AI integration, and architectural modernization. Champions embedding AI/ML into platform capabilities-personalization, fraud detection, responsible gaming monitoring, and predictive analytics. Transforms engineering operations through AI-assisted development, intelligent testing, automated code review, and productivity tools. Establishes engineering standards, technology choices, and architectural principles enabling scale, reliability, security, and velocity. Ensures architectures enable compliance across 100+ jurisdictions with flexible systems adapting to evolving regulations. Executing for Results Translates strategy into execution through clear goals, metrics, and accountability. Manages organization through 6-10 senior leaders ensuring predictable delivery. Owns 24/7 operations for high-scale, low-latency systems serving millions of users globally. Implements SRE practices and incident management. Drives adoption of AI tools that amplify engineering productivity and platform capabilities. Establishes engineering metrics across delivery velocity, system performance, technical debt, team health, and business impact. Engages directly with customers and operators on technical sales support, platform integrations, and critical issue resolution. Collaborates with Product, Legal, Compliance, Finance, Marketing, and Sales to enable business success. Leading Teams, Building Relationships and Using Influence Builds, inspires, and develops diverse teams that attract top talent and achieve exceptional results. Creates inclusive culture where engineers thrive. Establishes compelling vision attracting senior leaders, domain experts, and exceptional contributors. Proven track record hiring and curating talent at scale. Coaches senior leaders, creating succession depth and career pathways. Invests in continuous learning and skill development. Embodies Light & Wonder's "Creators" culture and "never settle" mindset. Fosters ownership, accountability, and excellence. Qualifications Knowledge and Experience 15+ years software engineering experience with 10+ years leading teams of 100+ engineers. VP/SVP-level track record scaling organizations and delivering business impact through technology. Deep expertise building high-scale distributed systems, SaaS platforms, or aggregation platforms serving millions of users with mission-critical uptime requirements. Expert in cloud-native architecture, microservices, and real-time systems. Experience in highly regulated environments-gaming, fintech, or similar industries requiring multi-jurisdictional compliance and regulatory certification is preferred. Experience managing distributed teams across geographies and time zones, building hybrid/remote cultures, and maintaining 24/7 operational excellence. Strong P&L understanding with ability to optimize technology spend, demonstrate ROI, and communicate strategy to board-level audiences. Characteristics Experience working at highest organizational levels. Translates complex technology into compelling business narratives. Envisions where technology and iGaming are headed. Makes decisive calls with incomplete information. Possesses courage to challenge constructively. Operates with transparency and accountability. Builds trust through consistent ethical behavior in regulated gaming environment. Thrives in fast-paced, high-pressure environments. Maintains composure during incidents, learning and adapting quickly. Additional Information Competitive benefits, an open and supportive environment as well as a modern and exciting workplace. The opportunity to interact with global teams on a regular basis and the possibility to switch teams and projects as you and our business continues to develop and grow. Exciting projects with opportunities for creating positive change to our game engineering ecosystem.And if that is not enough; you will get to enjoy a stunning work location and flexible working whilst we provide you with the guidance and development skills you need to progress quickly and enhance your career .
May 07, 2026
Full time
Senior Vice President of Software Engineering page is loaded Senior Vice President of Software Engineeringremote type: Hybridlocations: UK-London-Chiswick Bldg 5 Floor 4time type: Full timeposted on: Posted 4 Days Agojob requisition id: R321290 iGaming: If it's iGaming, we know a thing or two. At Light & Wonder, It's all about the games, and our digital team leads the global iGaming market, providing jaw-dropping content and innovative software that powers the world's most successful online gaming providers. Position Summary Light & Wonder is the global leader in cross-platform games and entertainment. The company brings together 5,000 employees from six continents to connect content between land-based and digital channels with unmatched technology and distribution. Guided by a culture that values daring teamwork and creativity, Light & Wonder builds new worlds of play, developing game experiences loved by players around the globe. The company's Infinity platform powers the largest digital-gaming network in the industry. Light & Wonder is committed to the highest standards of integrity, from promoting player responsibility to implementing sustainable practices. To learn more, visit Light & Wonder's iGaming division operates the industry's largest digital gaming aggregation network, delivering 3,500+ games to operators across 100+ jurisdictions worldwide. Following record Q3 2025 performance with 16% revenue growth and expanding market share, we're accelerating our technology transformation.As Senior Vice President of Software Engineering , reporting to the Chief Technology Officer, you'll lead the engineering vision powering our Infinity platform. You'll build and inspire a 200+ person engineering organization globally, establishing technical strategy, architecture standards, and the innovation roadmap that enables platform scale, regulatory expansion, and the player experiences millions love.The iGaming industry demands rapid technological evolution within stringent regulatory oversight-requiring a leader who combines strategic vision with operational excellence, deep technical expertise with business acumen, and bold innovation with proven execution. Candidate Profile The Senior Vice President of Software Engineering should be a visionary technology leader who inspires talented teams while delivering operational excellence in a highly regulated, 24/7 global environment. This leader will bring strategic thinking and P&L discipline, partnering with the CTO and business leaders to drive innovation and execution. They must be an exceptional people leader with proven experience in platform modernization and championing AI adoption across products and engineering operations. Setting Strategy Defines 3-year roadmap aligned with business objectives. Articulates clear vision for platform evolution, AI integration, and architectural modernization. Champions embedding AI/ML into platform capabilities-personalization, fraud detection, responsible gaming monitoring, and predictive analytics. Transforms engineering operations through AI-assisted development, intelligent testing, automated code review, and productivity tools. Establishes engineering standards, technology choices, and architectural principles enabling scale, reliability, security, and velocity. Ensures architectures enable compliance across 100+ jurisdictions with flexible systems adapting to evolving regulations. Executing for Results Translates strategy into execution through clear goals, metrics, and accountability. Manages organization through 6-10 senior leaders ensuring predictable delivery. Owns 24/7 operations for high-scale, low-latency systems serving millions of users globally. Implements SRE practices and incident management. Drives adoption of AI tools that amplify engineering productivity and platform capabilities. Establishes engineering metrics across delivery velocity, system performance, technical debt, team health, and business impact. Engages directly with customers and operators on technical sales support, platform integrations, and critical issue resolution. Collaborates with Product, Legal, Compliance, Finance, Marketing, and Sales to enable business success. Leading Teams, Building Relationships and Using Influence Builds, inspires, and develops diverse teams that attract top talent and achieve exceptional results. Creates inclusive culture where engineers thrive. Establishes compelling vision attracting senior leaders, domain experts, and exceptional contributors. Proven track record hiring and curating talent at scale. Coaches senior leaders, creating succession depth and career pathways. Invests in continuous learning and skill development. Embodies Light & Wonder's "Creators" culture and "never settle" mindset. Fosters ownership, accountability, and excellence. Qualifications Knowledge and Experience 15+ years software engineering experience with 10+ years leading teams of 100+ engineers. VP/SVP-level track record scaling organizations and delivering business impact through technology. Deep expertise building high-scale distributed systems, SaaS platforms, or aggregation platforms serving millions of users with mission-critical uptime requirements. Expert in cloud-native architecture, microservices, and real-time systems. Experience in highly regulated environments-gaming, fintech, or similar industries requiring multi-jurisdictional compliance and regulatory certification is preferred. Experience managing distributed teams across geographies and time zones, building hybrid/remote cultures, and maintaining 24/7 operational excellence. Strong P&L understanding with ability to optimize technology spend, demonstrate ROI, and communicate strategy to board-level audiences. Characteristics Experience working at highest organizational levels. Translates complex technology into compelling business narratives. Envisions where technology and iGaming are headed. Makes decisive calls with incomplete information. Possesses courage to challenge constructively. Operates with transparency and accountability. Builds trust through consistent ethical behavior in regulated gaming environment. Thrives in fast-paced, high-pressure environments. Maintains composure during incidents, learning and adapting quickly. Additional Information Competitive benefits, an open and supportive environment as well as a modern and exciting workplace. The opportunity to interact with global teams on a regular basis and the possibility to switch teams and projects as you and our business continues to develop and grow. Exciting projects with opportunities for creating positive change to our game engineering ecosystem.And if that is not enough; you will get to enjoy a stunning work location and flexible working whilst we provide you with the guidance and development skills you need to progress quickly and enhance your career .
Complaints and Enquiries Officer London Hybrid Rate: £40.00 per hour (Umbrella) IR35 Status: Inside Initial Contract Length: 3 Months Start Date: 1st May Working Hours: 09:00 - 17:00 (36 Hours) Role summary An experienced Complaints and Enquiries Officer is required to support a Housing Services team within a local authority setting. This role will focus on managing, investigating, and responding to complaints and enquiries relating to homelessness services, including statutory decision-making, the housing register, and temporary accommodation. You will be responsible for handling a varied caseload of complex complaints, ensuring timely and compliant responses, while maintaining a strong customer-focused approach driven by empathy, professionalism, and clarity. This is a hybrid role requiring a mix of office-based and home working in line with service needs. What you will do as a Complaints and Enquiries Officer - Manage and respond to complaints and enquiries relating to homelessness services - Handle cases involving statutory homelessness decisions, housing register applications, and temporary accommodation - Ensure all responses are compliant with homelessness legislation, statutory guidance, and policies - Proactively manage a caseload with minimal supervision, progressing cases efficiently - Liaise with service users, internal teams, and external partners via phone, email, and face-to-face - Accurately record case activity and outcomes on case management systems and spreadsheets - Gather and analyse information to produce evidence-based responses What you will need as a Complaints and Enquiries Officer - Proven experience in complaint handling (essential) - Experience handling complaints within homelessness services (essential) - Strong knowledge of homelessness legislation and related policies - Experience dealing with statutory decisions, housing registers, and temporary accommodation - Experience using case management systems - Excellent communication and interpersonal skills - Proactive and self-motivated with the ability to work independently What's on offer - Competitive rate of £40.00 per hour (Umbrella) - Hybrid working arrangement - Opportunity to work within a busy local authority environment - Exposure to complex and meaningful housing and homelessness cases Apply NOW or call Jack on (phone number removed)
May 07, 2026
Contractor
Complaints and Enquiries Officer London Hybrid Rate: £40.00 per hour (Umbrella) IR35 Status: Inside Initial Contract Length: 3 Months Start Date: 1st May Working Hours: 09:00 - 17:00 (36 Hours) Role summary An experienced Complaints and Enquiries Officer is required to support a Housing Services team within a local authority setting. This role will focus on managing, investigating, and responding to complaints and enquiries relating to homelessness services, including statutory decision-making, the housing register, and temporary accommodation. You will be responsible for handling a varied caseload of complex complaints, ensuring timely and compliant responses, while maintaining a strong customer-focused approach driven by empathy, professionalism, and clarity. This is a hybrid role requiring a mix of office-based and home working in line with service needs. What you will do as a Complaints and Enquiries Officer - Manage and respond to complaints and enquiries relating to homelessness services - Handle cases involving statutory homelessness decisions, housing register applications, and temporary accommodation - Ensure all responses are compliant with homelessness legislation, statutory guidance, and policies - Proactively manage a caseload with minimal supervision, progressing cases efficiently - Liaise with service users, internal teams, and external partners via phone, email, and face-to-face - Accurately record case activity and outcomes on case management systems and spreadsheets - Gather and analyse information to produce evidence-based responses What you will need as a Complaints and Enquiries Officer - Proven experience in complaint handling (essential) - Experience handling complaints within homelessness services (essential) - Strong knowledge of homelessness legislation and related policies - Experience dealing with statutory decisions, housing registers, and temporary accommodation - Experience using case management systems - Excellent communication and interpersonal skills - Proactive and self-motivated with the ability to work independently What's on offer - Competitive rate of £40.00 per hour (Umbrella) - Hybrid working arrangement - Opportunity to work within a busy local authority environment - Exposure to complex and meaningful housing and homelessness cases Apply NOW or call Jack on (phone number removed)
We're recruiting an experienced and motivated Anti-Social Behaviour (ASB) Officer. This is a key role within Housing Management services, responsible for addressing anti-social behaviour, improving quality of life for residents, and helping to build safer communities. You'll be working at the heart of neighbourhood services, taking ownership of complex ASB cases, supporting residents, and working with partners to deliver positive outcomes. The successful candidate would need to be in the office 4 days a week, with 1 day working from home. The Role Take ownership of and investigate a caseload of ASB reports, acting as the single point of contact for residents. Support both victims and perpetrators, taking prompt enforcement or preventative action, and working with partner agencies where appropriate. Prepare and present cases for legal proceedings, ensuring sufficient evidence is gathered and supporting witnesses in Court. Ensure safeguarding concerns are addressed as part of a multi-agency approach, contributing to long-term solutions for affected residents. Contribute to estate action plans and design-out-crime initiatives to reduce nuisance, environmental crime, and ASB. Support delivery of the ASB communications strategy, raising awareness with colleagues, residents, and key partners. Develop initiatives to reduce and prevent ASB, tailored to estate profiles and key issues, with a focus on resident satisfaction. Respond to Members' Enquiries and complaints linked to ASB cases, ensuring clear, empathetic communication. Contribute to upskilling Neighbourhood Management teams through best practice sharing, learning sessions, and joint working. Key Requirements Professional qualification relevant to ASB and housing or significant experience within social housing and ASB. Strong knowledge of housing legislation, landlord obligations, and ASB legal tools. Experience preparing and presenting cases in Court, including knowledge of civil proceedings. Demonstrable experience of working in housing, delivering services to residents, and managing ASB cases. Excellent customer service and communication skills, with the ability to support vulnerable residents. Organised and able to manage a varied workload, prioritising effectively to meet deadlines. Experience of working within a local authority or housing provider, including engaging with Councillors, MPs, and other stakeholders. Confident IT user with proficiency in Microsoft Office. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
May 06, 2026
Contractor
We're recruiting an experienced and motivated Anti-Social Behaviour (ASB) Officer. This is a key role within Housing Management services, responsible for addressing anti-social behaviour, improving quality of life for residents, and helping to build safer communities. You'll be working at the heart of neighbourhood services, taking ownership of complex ASB cases, supporting residents, and working with partners to deliver positive outcomes. The successful candidate would need to be in the office 4 days a week, with 1 day working from home. The Role Take ownership of and investigate a caseload of ASB reports, acting as the single point of contact for residents. Support both victims and perpetrators, taking prompt enforcement or preventative action, and working with partner agencies where appropriate. Prepare and present cases for legal proceedings, ensuring sufficient evidence is gathered and supporting witnesses in Court. Ensure safeguarding concerns are addressed as part of a multi-agency approach, contributing to long-term solutions for affected residents. Contribute to estate action plans and design-out-crime initiatives to reduce nuisance, environmental crime, and ASB. Support delivery of the ASB communications strategy, raising awareness with colleagues, residents, and key partners. Develop initiatives to reduce and prevent ASB, tailored to estate profiles and key issues, with a focus on resident satisfaction. Respond to Members' Enquiries and complaints linked to ASB cases, ensuring clear, empathetic communication. Contribute to upskilling Neighbourhood Management teams through best practice sharing, learning sessions, and joint working. Key Requirements Professional qualification relevant to ASB and housing or significant experience within social housing and ASB. Strong knowledge of housing legislation, landlord obligations, and ASB legal tools. Experience preparing and presenting cases in Court, including knowledge of civil proceedings. Demonstrable experience of working in housing, delivering services to residents, and managing ASB cases. Excellent customer service and communication skills, with the ability to support vulnerable residents. Organised and able to manage a varied workload, prioritising effectively to meet deadlines. Experience of working within a local authority or housing provider, including engaging with Councillors, MPs, and other stakeholders. Confident IT user with proficiency in Microsoft Office. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Homelessness Officer London Hybrid Rate: £30.77 per hour (Umbrella) Inside IR35 Initial Contract Length: 3 Months Working Hours: 09:00 - 17:00 (36 hours per week) Role summary An experienced Homelessness Officer is required to support a Housing Services team within a local authority setting. This role will focus on delivering high-quality homelessness casework across prevention and relief duties, with a particular emphasis on working with families. You will be responsible for managing a complex caseload, ensuring statutory duties are met in line with homelessness legislation and policies, while delivering a customer-focused service led by empathy, professionalism, and clear communication. This is a hybrid role requiring a mix of office-based and home working in line with service needs. What you will do as a Homelessness Officer - Undertake homelessness casework across prevention and relief duties, including working with families - Manage a caseload proactively with minimal supervision, progressing cases efficiently - Liaise with service users, colleagues, and partner agencies via email, telephone, and face-to-face - Accurately record and document all case activity using case management systems and spreadsheets - Ensure decisions and assessments comply with homelessness legislation, guidance, and policies - Independently manage workload and resolve queries in a fast-paced environment What you will need as a Homelessness Officer - Proven experience of homelessness casework (essential) - Experience working within homelessness services (essential) - Experience handling both prevention and relief duties - Strong knowledge of homelessness legislation and associated policies - Experience working with families in a housing or homelessness setting - Strong written and numerical skills - Experience using case management systems - Proactive and self-motivated with the ability to manage workload independently What's on offer - Competitive rate of £30.77 per hour (Umbrella) - Hybrid working arrangement - Opportunity to work within a busy local authority environment - Exposure to meaningful homelessness and housing casework Apply NOW or call Jack on (phone number removed)
May 06, 2026
Contractor
Homelessness Officer London Hybrid Rate: £30.77 per hour (Umbrella) Inside IR35 Initial Contract Length: 3 Months Working Hours: 09:00 - 17:00 (36 hours per week) Role summary An experienced Homelessness Officer is required to support a Housing Services team within a local authority setting. This role will focus on delivering high-quality homelessness casework across prevention and relief duties, with a particular emphasis on working with families. You will be responsible for managing a complex caseload, ensuring statutory duties are met in line with homelessness legislation and policies, while delivering a customer-focused service led by empathy, professionalism, and clear communication. This is a hybrid role requiring a mix of office-based and home working in line with service needs. What you will do as a Homelessness Officer - Undertake homelessness casework across prevention and relief duties, including working with families - Manage a caseload proactively with minimal supervision, progressing cases efficiently - Liaise with service users, colleagues, and partner agencies via email, telephone, and face-to-face - Accurately record and document all case activity using case management systems and spreadsheets - Ensure decisions and assessments comply with homelessness legislation, guidance, and policies - Independently manage workload and resolve queries in a fast-paced environment What you will need as a Homelessness Officer - Proven experience of homelessness casework (essential) - Experience working within homelessness services (essential) - Experience handling both prevention and relief duties - Strong knowledge of homelessness legislation and associated policies - Experience working with families in a housing or homelessness setting - Strong written and numerical skills - Experience using case management systems - Proactive and self-motivated with the ability to manage workload independently What's on offer - Competitive rate of £30.77 per hour (Umbrella) - Hybrid working arrangement - Opportunity to work within a busy local authority environment - Exposure to meaningful homelessness and housing casework Apply NOW or call Jack on (phone number removed)
Impact, Evaluation & Compliance Manager Contract Type: Permanent (subject to a 6-month probationary period) Hours: 37.5 hours per week (Monday to Friday) Location: Mind in Salford, The Angel Centre M3 and hybrid working Salary: £29,355 £33,495 (dependent on experience) Reporting to: Chief Executive About Us At Mind in Salford, we re more than a local mental health charity, we re a community working to ensure no- one has to face mental ill health alone. Every day, we support people across Salford to improve their wellbeing, build resilience, and create positive change in their lives. About You and the Role We re looking for an Impact, Evaluation & Compliance Manager who s passionate about turning data into powerful insight, and insight into real-world impact. This is a unique opportunity to shape how we understand, improve, and demonstrate the difference our services make across the community. In this role, you ll be at the heart of our organisation s learning and development. Working closely with colleagues, our Senior Leadership Team, commissioners, and partners, you ll help define meaningful outcomes, strengthen data quality, and bring our impact to life through clear, compelling reporting that drives confident decision-making. We re looking for someone who combines analytical thinking with a collaborative, supportive approach, someone who can inspire confidence, bring clarity to complexity, and keep everything running smoothly. If you re motivated by making services safer, stronger, and truly evidence-led, this is your chance to make a lasting difference. Key Responsibilities Lead the development and delivery of a proportionate impact and evaluation framework (outcomes, KPIs, tools, and reporting schedule) across services and projects. Coordinate and produce accurate monthly and quarterly performance and outcomes reports for commissioners, funders, and internal leadership, ensuring deadlines and contract requirements are met. Work with project and service leads to design evaluations for new and existing initiatives, including capturing and evidencing Social Value and learning. Provide oversight and analysis of service data to identify trends, risks, and opportunities; translate insight into practical recommendations and improvement plans. Act as organisational lead for information governance and data protection, promoting best practice, maintaining records, and ensuring staff understand their responsibilities. Serve as the organisation s Data Protection Officer, managing data subject access requests, breach investigations, incident management, and Data Protection Impact Assessments (DPIAs). Ensure compliance with statutory, contractual, and regulatory requirements (e.g., Health & Safety, Safeguarding, GDPR), including coordinating internal audits, risk assessments, and action tracking. Maintain organisational compliance with recognised quality standards and assessments (e.g., Mind Quality Mark, NHS Toolkit), coordinating evidence gathering and submissions. Develop, implement, and review policies, procedures, and controls to meet legal and regulatory standards, and to strengthen organisational assurance. Own data quality and system use across the organisation, including administering and improving the Salesforce CRM (or equivalent), guidance, and user support. Design and deliver training and briefings on data protection, confidentiality, reporting, and compliance for staff and volunteers as required. Support bids, tenders, and funding applications by providing robust data, impact evidence, and compliance information. Build effective relationships with external stakeholders, including commissioners, funders, auditors, and legal/ICT specialists, to support reporting and assurance. If you re passionate about using data and good governance to make services better, and you d like your work to have a visible, meaningful impact in Salford, we d really love to hear from you. Application deadline: 5pm on Wednesday 27th May 2026. Interviews will take place in person on Thursday 11th and 12th June 2026. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. We are committed to achieving equal opportunities in employment and the service we provide, and welcome applications from people with lived experience of mental health issues. We encourage applications from everyone, irrespective of age, disability, gender reassignment, race, religion or belief, sexual orientation, marriage and civil partnership and pregnancy and maternity. We work with children and adults who may be at risk of abuse and therefore everyone is subject to a DBS check (level of check is dependent on the nature of the role) and receipt of two satisfactory references. No agencies please.
May 06, 2026
Full time
Impact, Evaluation & Compliance Manager Contract Type: Permanent (subject to a 6-month probationary period) Hours: 37.5 hours per week (Monday to Friday) Location: Mind in Salford, The Angel Centre M3 and hybrid working Salary: £29,355 £33,495 (dependent on experience) Reporting to: Chief Executive About Us At Mind in Salford, we re more than a local mental health charity, we re a community working to ensure no- one has to face mental ill health alone. Every day, we support people across Salford to improve their wellbeing, build resilience, and create positive change in their lives. About You and the Role We re looking for an Impact, Evaluation & Compliance Manager who s passionate about turning data into powerful insight, and insight into real-world impact. This is a unique opportunity to shape how we understand, improve, and demonstrate the difference our services make across the community. In this role, you ll be at the heart of our organisation s learning and development. Working closely with colleagues, our Senior Leadership Team, commissioners, and partners, you ll help define meaningful outcomes, strengthen data quality, and bring our impact to life through clear, compelling reporting that drives confident decision-making. We re looking for someone who combines analytical thinking with a collaborative, supportive approach, someone who can inspire confidence, bring clarity to complexity, and keep everything running smoothly. If you re motivated by making services safer, stronger, and truly evidence-led, this is your chance to make a lasting difference. Key Responsibilities Lead the development and delivery of a proportionate impact and evaluation framework (outcomes, KPIs, tools, and reporting schedule) across services and projects. Coordinate and produce accurate monthly and quarterly performance and outcomes reports for commissioners, funders, and internal leadership, ensuring deadlines and contract requirements are met. Work with project and service leads to design evaluations for new and existing initiatives, including capturing and evidencing Social Value and learning. Provide oversight and analysis of service data to identify trends, risks, and opportunities; translate insight into practical recommendations and improvement plans. Act as organisational lead for information governance and data protection, promoting best practice, maintaining records, and ensuring staff understand their responsibilities. Serve as the organisation s Data Protection Officer, managing data subject access requests, breach investigations, incident management, and Data Protection Impact Assessments (DPIAs). Ensure compliance with statutory, contractual, and regulatory requirements (e.g., Health & Safety, Safeguarding, GDPR), including coordinating internal audits, risk assessments, and action tracking. Maintain organisational compliance with recognised quality standards and assessments (e.g., Mind Quality Mark, NHS Toolkit), coordinating evidence gathering and submissions. Develop, implement, and review policies, procedures, and controls to meet legal and regulatory standards, and to strengthen organisational assurance. Own data quality and system use across the organisation, including administering and improving the Salesforce CRM (or equivalent), guidance, and user support. Design and deliver training and briefings on data protection, confidentiality, reporting, and compliance for staff and volunteers as required. Support bids, tenders, and funding applications by providing robust data, impact evidence, and compliance information. Build effective relationships with external stakeholders, including commissioners, funders, auditors, and legal/ICT specialists, to support reporting and assurance. If you re passionate about using data and good governance to make services better, and you d like your work to have a visible, meaningful impact in Salford, we d really love to hear from you. Application deadline: 5pm on Wednesday 27th May 2026. Interviews will take place in person on Thursday 11th and 12th June 2026. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. We are committed to achieving equal opportunities in employment and the service we provide, and welcome applications from people with lived experience of mental health issues. We encourage applications from everyone, irrespective of age, disability, gender reassignment, race, religion or belief, sexual orientation, marriage and civil partnership and pregnancy and maternity. We work with children and adults who may be at risk of abuse and therefore everyone is subject to a DBS check (level of check is dependent on the nature of the role) and receipt of two satisfactory references. No agencies please.
Interim Marketing Consultant Our client, a successful tech scale-up and cash generative SME, with a 10m turnover and employing 100 staff, is looking to double in size in the next five years under the guidance of its experienced, highly charismatic and driven Founder and executive team. Their B2C Health & Fitness platform provides individualised coaching to deliver cutting-edge support for nutrition, exercise and lifestyle improvement. To date, the company has built a strong acquisition engine driven by organic content, paid social and significant monthly media spend. They now seek to appoint an Interim Marketing Consultant to connect data across their various channels to make better, faster decisions as they move toward a more efficient, data driven growth model, bringing together organic, paid and email into a structured cross-channel function. Your specific responsibilities as Interim Marketing Consultant will include: Establishing clear visibility across the full funnel, channel by channel Mapping customer acquisition journeys, ascertaining where users come from, how they move through the funnel, what drives conversion and where they drop off Identifying gaps, mapping customer journeys, defining a reporting framework Working with data partners to build forecasting models and sustainable processes Connecting cross channel data Building reporting, insight and decision-making capability Bringing about faster, more effective decision making As Interim Marketing Consultant, you will need experience of: Cross-channel marketing and funnels Data, analytics and attribution (Direct to Consumer/Subscription) Building reporting frameworks Forecasting and using marketing tools Operating at Chief Marketing Officer, Marketing Director or Head of Marketing level Tech or Health applications (advantageous) Rewards & benefits (Apply online only) per day 3-6 month contract Free on-site gym Please note: High levels of interest mean we will only contact you if your application is shortlisted and this will happen within five working days. You must also be eligible to work in the UK.
May 06, 2026
Contractor
Interim Marketing Consultant Our client, a successful tech scale-up and cash generative SME, with a 10m turnover and employing 100 staff, is looking to double in size in the next five years under the guidance of its experienced, highly charismatic and driven Founder and executive team. Their B2C Health & Fitness platform provides individualised coaching to deliver cutting-edge support for nutrition, exercise and lifestyle improvement. To date, the company has built a strong acquisition engine driven by organic content, paid social and significant monthly media spend. They now seek to appoint an Interim Marketing Consultant to connect data across their various channels to make better, faster decisions as they move toward a more efficient, data driven growth model, bringing together organic, paid and email into a structured cross-channel function. Your specific responsibilities as Interim Marketing Consultant will include: Establishing clear visibility across the full funnel, channel by channel Mapping customer acquisition journeys, ascertaining where users come from, how they move through the funnel, what drives conversion and where they drop off Identifying gaps, mapping customer journeys, defining a reporting framework Working with data partners to build forecasting models and sustainable processes Connecting cross channel data Building reporting, insight and decision-making capability Bringing about faster, more effective decision making As Interim Marketing Consultant, you will need experience of: Cross-channel marketing and funnels Data, analytics and attribution (Direct to Consumer/Subscription) Building reporting frameworks Forecasting and using marketing tools Operating at Chief Marketing Officer, Marketing Director or Head of Marketing level Tech or Health applications (advantageous) Rewards & benefits (Apply online only) per day 3-6 month contract Free on-site gym Please note: High levels of interest mean we will only contact you if your application is shortlisted and this will happen within five working days. You must also be eligible to work in the UK.
Equipment Co-ordinator Disabled Facilities & Housing Adaptations Location: Birmingham Salary: £35,000 £40,000 Are you a highly organised administrator with a talent for keeping projects moving and people accountable? We're working exclusively with a well-established contractor delivering housing adaptation programmes for vulnerable adults across Birmingham, and we need a sharp, dependable Equipment Co-ordinator to join their team. This isn't a technical role it's an organisational one. If you can manage a busy inbox, chase a supplier, update a tracker, and keep three things in the air at once without dropping any of them, we want to hear from you. What You'll Be Doing Co-ordinating the ordering, delivery, and installation scheduling of specialist equipment stairlifts, profiling beds, ceiling hoists, level-access showers, and more Managing supplier and contractor relationships, chasing orders, resolving delays, and keeping everything on schedule Supporting Contracts Managers day-to-day you'll be the organisational engine that keeps their projects on track Maintaining accurate records across multiple live projects using works management systems and Microsoft Office Communicating clearly with occupational therapists, housing officers, and site teams to confirm requirements and co-ordinate access Flagging problems early and solving them quickly your service users are vulnerable adults, so getting it right matters What We're Looking For You must have: Strong administration and co-ordination experience this role lives or dies on your organisational skills A confident, professional communication style written and verbal Experience managing contractors or suppliers, chasing deliveries, and holding people to account Good working knowledge of Microsoft Office, particularly Excel and Outlook A calm, methodical approach when things get busy (and they will) It would be a bonus if you have: Experience in housing, construction, social care, or local authority environments Any familiarity with Disabled Facilities Grant works or adaptation equipment Worked alongside or supported contracts or project managers previously The Package £35,000 £40,000 depending on experience Birmingham-based A genuinely rewarding role making a real difference to people's lives Interested? Call or message David on (phone number removed) , or send your CV across to (url removed) This is a great role for someone coming out of housing, local authority admin, logistics co-ordination, or facilities management who wants a position with real purpose. Get in touch today we're moving quickly on this one.
May 06, 2026
Full time
Equipment Co-ordinator Disabled Facilities & Housing Adaptations Location: Birmingham Salary: £35,000 £40,000 Are you a highly organised administrator with a talent for keeping projects moving and people accountable? We're working exclusively with a well-established contractor delivering housing adaptation programmes for vulnerable adults across Birmingham, and we need a sharp, dependable Equipment Co-ordinator to join their team. This isn't a technical role it's an organisational one. If you can manage a busy inbox, chase a supplier, update a tracker, and keep three things in the air at once without dropping any of them, we want to hear from you. What You'll Be Doing Co-ordinating the ordering, delivery, and installation scheduling of specialist equipment stairlifts, profiling beds, ceiling hoists, level-access showers, and more Managing supplier and contractor relationships, chasing orders, resolving delays, and keeping everything on schedule Supporting Contracts Managers day-to-day you'll be the organisational engine that keeps their projects on track Maintaining accurate records across multiple live projects using works management systems and Microsoft Office Communicating clearly with occupational therapists, housing officers, and site teams to confirm requirements and co-ordinate access Flagging problems early and solving them quickly your service users are vulnerable adults, so getting it right matters What We're Looking For You must have: Strong administration and co-ordination experience this role lives or dies on your organisational skills A confident, professional communication style written and verbal Experience managing contractors or suppliers, chasing deliveries, and holding people to account Good working knowledge of Microsoft Office, particularly Excel and Outlook A calm, methodical approach when things get busy (and they will) It would be a bonus if you have: Experience in housing, construction, social care, or local authority environments Any familiarity with Disabled Facilities Grant works or adaptation equipment Worked alongside or supported contracts or project managers previously The Package £35,000 £40,000 depending on experience Birmingham-based A genuinely rewarding role making a real difference to people's lives Interested? Call or message David on (phone number removed) , or send your CV across to (url removed) This is a great role for someone coming out of housing, local authority admin, logistics co-ordination, or facilities management who wants a position with real purpose. Get in touch today we're moving quickly on this one.
About us SurvivorsUK exists for men, boys and non-binary people who have experienced any form of sexual violence. We support by providing services such as a helpline, counselling, ISVA and groupwork. We challenge by raising public awareness of the issue, and dispelling myths We build by creating and facilitating networks for better access to help Role Sexual violence in prisons has long been ignored, leaving men without adequate support. Over the past year we have been part of a committee with HM Prison Service, Metropolitan Police and NHS England to develop a Service Level Agreement on responding to serious sexual assaults within prisons in London. This three-year NHS-funded pilot is designed to: Train prison staff to understand the impact of sexual violence on male, boy, and non-binary prisoners. Raise awareness of sexual violence within prisons and equip staff with the tools to respond appropriately. Establish and strengthen referral pathways for survivors in London prisons. Gather key insights to inform future service provision and systemic change. As a Trainer on the Prison Project you will work alongside two dedicated therapists. By embedding trauma-informed approaches within the prison system, this role will empower staff, improve survivor outcomes, and lay the foundation for long-term change in how sexual violence in prison is addressed. Main responsibilities include: Deliver comprehensive training sessions to prison staff, healthcare teams, mental health professionals, probation officers and other key stakeholders. Develop bespoke training materials, toolkits, and resources to support ongoing learning for prison staff. Facilitate reflective practice sessions ( trauma clinics ) to help staff process and improve their responses to survivors. Work closely with prison leadership teams to embed best practices into their safeguarding policies and procedures. Liaise with the Young People s Therapist and Adult Therapist to align training with the therapeutic support available in prisons. Gather insights from prison staff on barriers to disclosure and challenges in supporting survivors. Please see attached Job Description and Personal Specification for more information. Benefits of Working with Us - We are a Disability Confident Employer - Access to Employee Assistance Programme - Access to Clinical Supervision, if relevant for your role - Acces to gym at our Hackney Wick offices - Commitment to your professional development How to apply To express an interest in the role and to be considered, please review our JD and Personal Spec and submit the following: An up-to-date CV. A supporting statement that addresses each requirement within the person specification and outlines your motivations for applying. Closing date: Friday 22nd May at 11:30pm Shortlisting for Interviews: Week beginning 26th May. Interview will be held remotely via Teams or Zoom. We especially encourage applications from individuals who reflect the diversity of the communities we serve, including men, non-binary, Black and Asian, trans, disabled people, and those from other marginalised groups. We recognise and value the unique experiences that arise from the intersections of these identities, and we particularly welcome applications from people with lived experience or a strong understanding of the issues faced by our service users. At SurvivorsUK, we are committed to creating an inclusive and supportive work environment where everyone is empowered to bring their full, authentic selves to work. We also understand the importance of work-life balance and are open to discussing flexible working arrangements, including job share opportunities, to support candidates with caregiving responsibilities or other needs. If you require any adjustments during the recruitment process or have any accessibility needs, please let us know. We are here to provide any support necessary to ensure the process is inclusive for you.
May 06, 2026
Full time
About us SurvivorsUK exists for men, boys and non-binary people who have experienced any form of sexual violence. We support by providing services such as a helpline, counselling, ISVA and groupwork. We challenge by raising public awareness of the issue, and dispelling myths We build by creating and facilitating networks for better access to help Role Sexual violence in prisons has long been ignored, leaving men without adequate support. Over the past year we have been part of a committee with HM Prison Service, Metropolitan Police and NHS England to develop a Service Level Agreement on responding to serious sexual assaults within prisons in London. This three-year NHS-funded pilot is designed to: Train prison staff to understand the impact of sexual violence on male, boy, and non-binary prisoners. Raise awareness of sexual violence within prisons and equip staff with the tools to respond appropriately. Establish and strengthen referral pathways for survivors in London prisons. Gather key insights to inform future service provision and systemic change. As a Trainer on the Prison Project you will work alongside two dedicated therapists. By embedding trauma-informed approaches within the prison system, this role will empower staff, improve survivor outcomes, and lay the foundation for long-term change in how sexual violence in prison is addressed. Main responsibilities include: Deliver comprehensive training sessions to prison staff, healthcare teams, mental health professionals, probation officers and other key stakeholders. Develop bespoke training materials, toolkits, and resources to support ongoing learning for prison staff. Facilitate reflective practice sessions ( trauma clinics ) to help staff process and improve their responses to survivors. Work closely with prison leadership teams to embed best practices into their safeguarding policies and procedures. Liaise with the Young People s Therapist and Adult Therapist to align training with the therapeutic support available in prisons. Gather insights from prison staff on barriers to disclosure and challenges in supporting survivors. Please see attached Job Description and Personal Specification for more information. Benefits of Working with Us - We are a Disability Confident Employer - Access to Employee Assistance Programme - Access to Clinical Supervision, if relevant for your role - Acces to gym at our Hackney Wick offices - Commitment to your professional development How to apply To express an interest in the role and to be considered, please review our JD and Personal Spec and submit the following: An up-to-date CV. A supporting statement that addresses each requirement within the person specification and outlines your motivations for applying. Closing date: Friday 22nd May at 11:30pm Shortlisting for Interviews: Week beginning 26th May. Interview will be held remotely via Teams or Zoom. We especially encourage applications from individuals who reflect the diversity of the communities we serve, including men, non-binary, Black and Asian, trans, disabled people, and those from other marginalised groups. We recognise and value the unique experiences that arise from the intersections of these identities, and we particularly welcome applications from people with lived experience or a strong understanding of the issues faced by our service users. At SurvivorsUK, we are committed to creating an inclusive and supportive work environment where everyone is empowered to bring their full, authentic selves to work. We also understand the importance of work-life balance and are open to discussing flexible working arrangements, including job share opportunities, to support candidates with caregiving responsibilities or other needs. If you require any adjustments during the recruitment process or have any accessibility needs, please let us know. We are here to provide any support necessary to ensure the process is inclusive for you.
Position Title: Corporate Security Officer (Relief / Zero Hours) Reports To: Operations Manager Location: Flexible with travel across client sites Contract Type: Zero Hours (Relief / Bank) About Us CYS Security is not your typical security company. We are building something different. Our vision is to redefine security as a service that creates safe spaces - environments where people feel secure, supported, and able to perform at their best. We combine professional guarding with intelligence, technology, and a deeply human approach grounded in kindness, integrity, and trust. We are growing quickly, but deliberately. Every person we bring into the business matters. Role Purpose This role sits at the frontline of our corporate service delivery. As a Corporate Security Officer within our relief team, you will represent CYS across a portfolio of high-profile corporate environments. You will be deployed flexibly across multiple sites, often at short notice, requiring you to rapidly understand site-specific requirements and deliver a consistent, high-standard service every time. This is not a static guarding role. It requires professionalism, adaptability, and the ability to integrate into different environments without disruption. You are there to maintain safety, protect assets, and contribute to a positive, professional client experience - while embodying our values in every interaction. Key Responsibilities - Customer Excellence - Deliver a consistently high standard of front-facing security across multiple corporate environments. - Act as a visible and professional presence, creating a safe and welcoming environment for building users and visitors. - Build trust quickly with clients and colleagues, even when working on a site on an occasional basis. - Adapt communication style to suit different client cultures and expectations. Operational Delivery - Carry out security duties including access control, patrols, incident response, and emergency procedures. - Rapidly absorb and apply site-specific assignment instructions and protocols. - Maintain vigilance and situational awareness across unfamiliar environments. - Respond to incidents professionally, escalating where required in line with procedures. - Maintain accurate records of incidents, activities, and observations. Flexibility & Mobility - Work a flexible shift pattern (typically 4 on / 4 off when deployed, but not guaranteed due to zero hours nature). - Travel between sites across defined geographical area as required. - Be available for short-notice deployments to support operational needs. - Work across different client sites, potentially on a daily or weekly rotation. People & Culture - Represent CYS values of kindness, integrity, and trust in all interactions. - Support colleagues and contribute to a positive working environment across all sites. - Maintain professionalism regardless of environment, pressure, or client expectations. Training & Development - Undertake training across multiple client sites to increase deployment flexibility. - Actively engage in site inductions and continuous learning. - Maintain all required licences and certifications. - Be willing to qualify on additional sites to support business agility. Data & Technology - Use company and client systems for reporting, logging, and communication. - Accurately complete incident reports and digital records. - Engage with evolving technology used to support smarter security delivery. Compliance & Assurance - Ensure full compliance with all SIA licensing requirements and company policies. - Follow all assignment instructions, risk assessments, and health & safety procedures. - Maintain high standards of appearance, conduct, and professionalism at all times. - Support audits, inspections, and quality assurance processes where required. Person Specification Essential Valid SIA Licence (Door Supervisor or Security Guarding) Proven experience in corporate security or front-of-house security environments Exceptional communication skills - confident, clear, and professional Ability to adapt quickly to new environments and expectations Strong situational awareness and decision-making ability Professional appearance and demeanour Willingness and ability to travel across multiple locations Flexible availability, including days, nights, and weekends Strong reliability and commitment - trusted to represent the business across multiple sites Ability to work independently with minimal supervision Behavioural Expectations - Accountability: Takes ownership of performance and delivers consistently high standards regardless of environment - Adaptability: Adjusts quickly to new sites, teams, and client expectations without disruption - Professional Judgement: Makes sound decisions in dynamic environments - Collaboration: Works effectively with different teams and integrates quickly into new settings - Communication: Builds rapport quickly and communicates clearly at all levels Desirable - Experience working across multiple sites or in relief roles - Corporate, commercial, or high-end property security experience - First Aid qualification - CCTV Licence - Experience with digital reporting systems - Knowledge of Central London corporate environments What We Offer Flexible working aligned to your availability Opportunity to work across a range of high-profile corporate environments Ongoing training and multi-site development opportunities A role within a values-driven business that prioritises people as much as performance The opportunity to be part of a growing, ambitious organisation redefining security This is not a standard security role. We are building a team of individuals who can operate at a higher level - people who can step into any environment and represent our business with confidence, professionalism, and care. If you are looking for routine, this probably isn t the role for you. If you take pride in being trusted to deliver anywhere, anytime - you ll fit right in
May 06, 2026
Contractor
Position Title: Corporate Security Officer (Relief / Zero Hours) Reports To: Operations Manager Location: Flexible with travel across client sites Contract Type: Zero Hours (Relief / Bank) About Us CYS Security is not your typical security company. We are building something different. Our vision is to redefine security as a service that creates safe spaces - environments where people feel secure, supported, and able to perform at their best. We combine professional guarding with intelligence, technology, and a deeply human approach grounded in kindness, integrity, and trust. We are growing quickly, but deliberately. Every person we bring into the business matters. Role Purpose This role sits at the frontline of our corporate service delivery. As a Corporate Security Officer within our relief team, you will represent CYS across a portfolio of high-profile corporate environments. You will be deployed flexibly across multiple sites, often at short notice, requiring you to rapidly understand site-specific requirements and deliver a consistent, high-standard service every time. This is not a static guarding role. It requires professionalism, adaptability, and the ability to integrate into different environments without disruption. You are there to maintain safety, protect assets, and contribute to a positive, professional client experience - while embodying our values in every interaction. Key Responsibilities - Customer Excellence - Deliver a consistently high standard of front-facing security across multiple corporate environments. - Act as a visible and professional presence, creating a safe and welcoming environment for building users and visitors. - Build trust quickly with clients and colleagues, even when working on a site on an occasional basis. - Adapt communication style to suit different client cultures and expectations. Operational Delivery - Carry out security duties including access control, patrols, incident response, and emergency procedures. - Rapidly absorb and apply site-specific assignment instructions and protocols. - Maintain vigilance and situational awareness across unfamiliar environments. - Respond to incidents professionally, escalating where required in line with procedures. - Maintain accurate records of incidents, activities, and observations. Flexibility & Mobility - Work a flexible shift pattern (typically 4 on / 4 off when deployed, but not guaranteed due to zero hours nature). - Travel between sites across defined geographical area as required. - Be available for short-notice deployments to support operational needs. - Work across different client sites, potentially on a daily or weekly rotation. People & Culture - Represent CYS values of kindness, integrity, and trust in all interactions. - Support colleagues and contribute to a positive working environment across all sites. - Maintain professionalism regardless of environment, pressure, or client expectations. Training & Development - Undertake training across multiple client sites to increase deployment flexibility. - Actively engage in site inductions and continuous learning. - Maintain all required licences and certifications. - Be willing to qualify on additional sites to support business agility. Data & Technology - Use company and client systems for reporting, logging, and communication. - Accurately complete incident reports and digital records. - Engage with evolving technology used to support smarter security delivery. Compliance & Assurance - Ensure full compliance with all SIA licensing requirements and company policies. - Follow all assignment instructions, risk assessments, and health & safety procedures. - Maintain high standards of appearance, conduct, and professionalism at all times. - Support audits, inspections, and quality assurance processes where required. Person Specification Essential Valid SIA Licence (Door Supervisor or Security Guarding) Proven experience in corporate security or front-of-house security environments Exceptional communication skills - confident, clear, and professional Ability to adapt quickly to new environments and expectations Strong situational awareness and decision-making ability Professional appearance and demeanour Willingness and ability to travel across multiple locations Flexible availability, including days, nights, and weekends Strong reliability and commitment - trusted to represent the business across multiple sites Ability to work independently with minimal supervision Behavioural Expectations - Accountability: Takes ownership of performance and delivers consistently high standards regardless of environment - Adaptability: Adjusts quickly to new sites, teams, and client expectations without disruption - Professional Judgement: Makes sound decisions in dynamic environments - Collaboration: Works effectively with different teams and integrates quickly into new settings - Communication: Builds rapport quickly and communicates clearly at all levels Desirable - Experience working across multiple sites or in relief roles - Corporate, commercial, or high-end property security experience - First Aid qualification - CCTV Licence - Experience with digital reporting systems - Knowledge of Central London corporate environments What We Offer Flexible working aligned to your availability Opportunity to work across a range of high-profile corporate environments Ongoing training and multi-site development opportunities A role within a values-driven business that prioritises people as much as performance The opportunity to be part of a growing, ambitious organisation redefining security This is not a standard security role. We are building a team of individuals who can operate at a higher level - people who can step into any environment and represent our business with confidence, professionalism, and care. If you are looking for routine, this probably isn t the role for you. If you take pride in being trusted to deliver anywhere, anytime - you ll fit right in
About the Company We re working with a fast-growing, venture-backed technology company operating within the healthcare space. Their product is already being used in live environments with large enterprise customers, delivering measurable improvements in efficiency and allowing end users to focus more on high-value tasks. Following recent funding, the company is now entering a key growth phase as they scale their product and expand adoption. The Role This is a high-impact position responsible for owning and shaping how compliance operates across the business. Sitting at the intersection of product, engineering, and operations, you will ensure regulatory requirements are met while enabling the company to move quickly and scale effectively. You will take full ownership of the Quality Management System (QMS), oversee medical device compliance, and act as the internal lead for ISO standards. This role combines strategic oversight with hands-on execution and will be critical in building scalable, audit-ready processes. There is also a clear pathway to take on (or grow into) a Clinical Safety Officer (CSO) position, contributing to clinical risk management and safety governance as the product evolves. Key Responsibilities Own and evolve the company s Quality Management System (QMS) Ensure ongoing compliance as the product develops (features, integrations, deployments) Work closely with product and engineering teams to embed compliance into development processes Act as the internal lead for ISO standards (including ISO 13485 and ISO 27001) Maintain audit readiness across documentation, policies, and controls Lead preparation for audits, inspections, and certifications Track and manage corrective and preventative actions (CAPAs) Maintain relevant certifications and regulatory approvals Manage relationships with external compliance partners and ensure delivery of key obligations Support clinical safety processes, including risk assessments and governance frameworks Act as a cross-functional partner, translating regulatory requirements into practical business decisions Requirements Experience Experience working within a regulated environment, ideally software as a medical device (SaMD) Strong knowledge of ISO standards, particularly ISO 13485 and ISO 27001 Experience owning or contributing to a QMS Experience supporting audits and maintaining certifications Comfortable working in a fast-paced, product-led organisation Location London-based, with a hybrid working model (3 days in-office)
May 06, 2026
Full time
About the Company We re working with a fast-growing, venture-backed technology company operating within the healthcare space. Their product is already being used in live environments with large enterprise customers, delivering measurable improvements in efficiency and allowing end users to focus more on high-value tasks. Following recent funding, the company is now entering a key growth phase as they scale their product and expand adoption. The Role This is a high-impact position responsible for owning and shaping how compliance operates across the business. Sitting at the intersection of product, engineering, and operations, you will ensure regulatory requirements are met while enabling the company to move quickly and scale effectively. You will take full ownership of the Quality Management System (QMS), oversee medical device compliance, and act as the internal lead for ISO standards. This role combines strategic oversight with hands-on execution and will be critical in building scalable, audit-ready processes. There is also a clear pathway to take on (or grow into) a Clinical Safety Officer (CSO) position, contributing to clinical risk management and safety governance as the product evolves. Key Responsibilities Own and evolve the company s Quality Management System (QMS) Ensure ongoing compliance as the product develops (features, integrations, deployments) Work closely with product and engineering teams to embed compliance into development processes Act as the internal lead for ISO standards (including ISO 13485 and ISO 27001) Maintain audit readiness across documentation, policies, and controls Lead preparation for audits, inspections, and certifications Track and manage corrective and preventative actions (CAPAs) Maintain relevant certifications and regulatory approvals Manage relationships with external compliance partners and ensure delivery of key obligations Support clinical safety processes, including risk assessments and governance frameworks Act as a cross-functional partner, translating regulatory requirements into practical business decisions Requirements Experience Experience working within a regulated environment, ideally software as a medical device (SaMD) Strong knowledge of ISO standards, particularly ISO 13485 and ISO 27001 Experience owning or contributing to a QMS Experience supporting audits and maintaining certifications Comfortable working in a fast-paced, product-led organisation Location London-based, with a hybrid working model (3 days in-office)
Timetable, Exams Officer & Cover Manager £36,599to £40,069 per annum (SO1 - 23 to SO2 - 29) 35 hours a week for (7:30am to 3pm including hour unpaid lunch break) Term Time Only - 41 weeks (TTO +2 weeks) Contract: 1 year initially Oak Lodge School is a secondary school for students with hearing, speech and language and communication needs with a residential provision. We would like to welcome you to become part of our vibrant and innovative learning community, to have the opportunity to work in our happy and harmonious school which promotes the highest standards and is at the forefront of special Deaf education. Main role: We are seeking a committed, Timetable Manager to support and continue the school's Management Information System and accompanying data solutions. The Timetable, Exams Officer & Cover Manager is responsible for the overall consistency, accuracy, integrity of the school's timetable and examination processes. This includes the development and integration with third party systems, staff training and end user support. We are looking for someone who has an in-depth understanding of ARBOR, Timetabling (Timetabler) and exams procedures, who can support the management, development and delivery of the timetable for the school. The role could also include the future development of; and preparation of the school pupil progress data systems within ARBOR. The post holder will be responsible for the day-to-day management of the school timetable and will therefore need a detailed understanding of the structure/organisation of ARBOR and Timetabler as well as excellent skills with Office (Excel). The school benefits from consultative Arbor support via Wandsworth support team. To apply please download an application pack from the Wandsworth Council website which can be found via the 'visit website' button at the top of this page. Alternatively, this can be downloaded from the school's website: . Completed applications should be e-mailed to Closing date: 20 May 2026 (at noon) Interviews: Week Commencing 02 June 2026 We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment. This post is subject to an Enhanced DBS check. CVs are not accepted. Oak Lodge School 101, Nightingale Lane London SW12 8NA Tel :
May 06, 2026
Full time
Timetable, Exams Officer & Cover Manager £36,599to £40,069 per annum (SO1 - 23 to SO2 - 29) 35 hours a week for (7:30am to 3pm including hour unpaid lunch break) Term Time Only - 41 weeks (TTO +2 weeks) Contract: 1 year initially Oak Lodge School is a secondary school for students with hearing, speech and language and communication needs with a residential provision. We would like to welcome you to become part of our vibrant and innovative learning community, to have the opportunity to work in our happy and harmonious school which promotes the highest standards and is at the forefront of special Deaf education. Main role: We are seeking a committed, Timetable Manager to support and continue the school's Management Information System and accompanying data solutions. The Timetable, Exams Officer & Cover Manager is responsible for the overall consistency, accuracy, integrity of the school's timetable and examination processes. This includes the development and integration with third party systems, staff training and end user support. We are looking for someone who has an in-depth understanding of ARBOR, Timetabling (Timetabler) and exams procedures, who can support the management, development and delivery of the timetable for the school. The role could also include the future development of; and preparation of the school pupil progress data systems within ARBOR. The post holder will be responsible for the day-to-day management of the school timetable and will therefore need a detailed understanding of the structure/organisation of ARBOR and Timetabler as well as excellent skills with Office (Excel). The school benefits from consultative Arbor support via Wandsworth support team. To apply please download an application pack from the Wandsworth Council website which can be found via the 'visit website' button at the top of this page. Alternatively, this can be downloaded from the school's website: . Completed applications should be e-mailed to Closing date: 20 May 2026 (at noon) Interviews: Week Commencing 02 June 2026 We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment. This post is subject to an Enhanced DBS check. CVs are not accepted. Oak Lodge School 101, Nightingale Lane London SW12 8NA Tel :
Salary £32,061-£36,363 Per annum Permanent, Full Time, 37 hours per week Inclusion Service Lancashire, Countywide/Hybrid Pay Award Pending International Sponsorship- this role is notopen to international sponsorship Be the Voice That Helps Every Other Voice Be Heard. Shape Communication That Changes Services for Children. If you're someone who cares deeply about clear communication, meaningful engagement and improving experiences for children, young people and families - this is a role where your impact will be felt every day. Lancashire's Inclusion Service is strengthening how we listen to, learn from and act on the voices of those we support. As our Correspondence Officer, you will play a key role in ensuring that feedback, enquiries, complaints and communication are handled professionally, sensitively and consistently - helping to shape a service that responds openly, compassionately and effectively. You will help ensure that every message families receive is clear, accurate and aligned with our values. Your work will directly support children and young people with SEND by driving improvements in how services communicate, collaborate and deliver. This is more than a communications role - it's a chance to make sure families feel heard, respected and supported. About the Role As Correspondence Officer, you will oversee the end to end management of enquiries, complaints, feedback and formal correspondence into the Inclusion Service. You will provide guidance to officers, ensure consistency in responses and lead quality assurance of all written communication - including correspondence involving senior leaders, elected members and external organisations. You will develop and maintain systems to gather, analyse and report feedback from children, families, schools and partners, producing insights that directly inform service development. You will support compliance activity, including Freedom of Information requests and Subject Access Requests, and ensure that officers stay up to date with local and national SEND developments. Your work will support the Local Offer, improve communication processes across the service and contribute to continuous improvement. You will also deliver updates and training for staff, helping to build communication confidence and consistency across the service. This is a role for someone who excels in communication, has strong analytical skills and enjoys making complex information accessible, accurate and meaningful. About You You will bring experience working with children, young people, families or the public, along with strong skills in communication, conflict resolution and stakeholder engagement. You can analyse and interpret complex information, manage sensitive enquiries with professionalism and produce high quality written responses. You understand SEND legislation, safeguarding principles and the wider landscape of services that support children and young people. You're confident using data, producing reports, handling complaints and managing competing priorities. You work well independently and collaboratively, and you're passionate about ensuring that families' voices shape the service they receive. You will hold a relevant qualification or equivalent experience, along with GCSE grade 5 (or equivalent) in English and Maths. This is an essential car user post, and you must be able to provide a vehicle insured for business use. Why Join Us? A workplace built on trust, balance and flexibility We offer hybrid working, flexible hours and a culture that prioritises wellbeing. You'll receive 26 days' annual leave (rising to 32 with service), 10 bank holidays and the option to purchase additional leave. You will also benefit from the Local Government Pension Scheme, our Employee Assistance Programme and a wide range of staff discounts and salary sacrifice options. Development that grows with you You'll receive a thorough induction, ongoing CPD opportunities, and support to develop your communication, analysis and service improvement skills. Regular supervision, reflective practice and strong peer support are embedded in how we work. A culture grounded in inclusivity We value diversity, flexibility and collaborative working. We promote a supportive culture where staff are empowered to share ideas, develop professionally and contribute to service improvement. How to Apply Please use your application to demonstrate how you meet the criteria in the Job Description and Person Specification. Attach your supporting statement and resume. We look forward to welcoming someone who shares our commitment to inclusive, high quality communication. The post you are applying for is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). If successful you will be required to apply to the Disclosure and Barring Service (DBS) for a 'disclosure'. Further information can be found on the 'Our Recruitment Process' tab. You will be required to provide a car for use in connection with the duties of this post and must be insured for business use. However, we may consider you if you cannot drive because of a disability. Closing Date: Sunday 10th May 2026 Interviews: TBC Job Description/Person Specification
May 06, 2026
Full time
Salary £32,061-£36,363 Per annum Permanent, Full Time, 37 hours per week Inclusion Service Lancashire, Countywide/Hybrid Pay Award Pending International Sponsorship- this role is notopen to international sponsorship Be the Voice That Helps Every Other Voice Be Heard. Shape Communication That Changes Services for Children. If you're someone who cares deeply about clear communication, meaningful engagement and improving experiences for children, young people and families - this is a role where your impact will be felt every day. Lancashire's Inclusion Service is strengthening how we listen to, learn from and act on the voices of those we support. As our Correspondence Officer, you will play a key role in ensuring that feedback, enquiries, complaints and communication are handled professionally, sensitively and consistently - helping to shape a service that responds openly, compassionately and effectively. You will help ensure that every message families receive is clear, accurate and aligned with our values. Your work will directly support children and young people with SEND by driving improvements in how services communicate, collaborate and deliver. This is more than a communications role - it's a chance to make sure families feel heard, respected and supported. About the Role As Correspondence Officer, you will oversee the end to end management of enquiries, complaints, feedback and formal correspondence into the Inclusion Service. You will provide guidance to officers, ensure consistency in responses and lead quality assurance of all written communication - including correspondence involving senior leaders, elected members and external organisations. You will develop and maintain systems to gather, analyse and report feedback from children, families, schools and partners, producing insights that directly inform service development. You will support compliance activity, including Freedom of Information requests and Subject Access Requests, and ensure that officers stay up to date with local and national SEND developments. Your work will support the Local Offer, improve communication processes across the service and contribute to continuous improvement. You will also deliver updates and training for staff, helping to build communication confidence and consistency across the service. This is a role for someone who excels in communication, has strong analytical skills and enjoys making complex information accessible, accurate and meaningful. About You You will bring experience working with children, young people, families or the public, along with strong skills in communication, conflict resolution and stakeholder engagement. You can analyse and interpret complex information, manage sensitive enquiries with professionalism and produce high quality written responses. You understand SEND legislation, safeguarding principles and the wider landscape of services that support children and young people. You're confident using data, producing reports, handling complaints and managing competing priorities. You work well independently and collaboratively, and you're passionate about ensuring that families' voices shape the service they receive. You will hold a relevant qualification or equivalent experience, along with GCSE grade 5 (or equivalent) in English and Maths. This is an essential car user post, and you must be able to provide a vehicle insured for business use. Why Join Us? A workplace built on trust, balance and flexibility We offer hybrid working, flexible hours and a culture that prioritises wellbeing. You'll receive 26 days' annual leave (rising to 32 with service), 10 bank holidays and the option to purchase additional leave. You will also benefit from the Local Government Pension Scheme, our Employee Assistance Programme and a wide range of staff discounts and salary sacrifice options. Development that grows with you You'll receive a thorough induction, ongoing CPD opportunities, and support to develop your communication, analysis and service improvement skills. Regular supervision, reflective practice and strong peer support are embedded in how we work. A culture grounded in inclusivity We value diversity, flexibility and collaborative working. We promote a supportive culture where staff are empowered to share ideas, develop professionally and contribute to service improvement. How to Apply Please use your application to demonstrate how you meet the criteria in the Job Description and Person Specification. Attach your supporting statement and resume. We look forward to welcoming someone who shares our commitment to inclusive, high quality communication. The post you are applying for is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). If successful you will be required to apply to the Disclosure and Barring Service (DBS) for a 'disclosure'. Further information can be found on the 'Our Recruitment Process' tab. You will be required to provide a car for use in connection with the duties of this post and must be insured for business use. However, we may consider you if you cannot drive because of a disability. Closing Date: Sunday 10th May 2026 Interviews: TBC Job Description/Person Specification
Job Title: Housing Policy Officer Location: London Borough of Newham Term : Temp initially 3 month Rate: 21.91 PAYE Are you passionate about making a difference in housing services? We are looking for a dynamic Housing Policy Officer to help shape and enhance the lives of residents in Newham. This is an exciting opportunity to play a pivotal role in developing housing policies and driving service improvements! What You'll Be Doing: In this influential position, you will: Develop, review, and update housing policies, strategies, and procedures. Stay informed on housing legislation and national policies, applying them in practice. Collaborate with housing teams and council colleagues to elevate service quality. Gather feedback from residents and stakeholders to inform policy decisions. Support service and case reviews to identify insights and drive improvements. Draft clear reports and briefings for senior leaders and elected members. Contribute to performance reporting and regulatory submissions. Co-ordinate responses to housing policy consultations. Facilitate workshops with staff and service users when needed. Who We're Looking For: We want to hear from enthusiastic individuals with a passion for housing and public service! You should ideally have: A degree in a relevant field or equivalent experience. Knowledge of housing policy, social housing issues, and local government. Understanding of the social housing regulatory environment. You'll also have experience in: Developing or implementing housing policies and strategies. Writing reports or policy documents. Collaborating with teams and external stakeholders. Running workshops or structured engagement sessions. Managing projects and juggling priorities. Skills and Strengths: We're looking for someone who: Writes clearly and confidently for various audiences. Analyses information and data effectively. Is comfortable with numbers and performance data. Has strong IT skills, especially in MS Word and Excel. Can manage their workload and meet deadlines. Is organised, adaptable, and thrives in a changing environment. Brings a creative, problem-solving approach to their work. If you're ready to contribute to meaningful change in housing services, apply today! Join us in making a positive impact on the Newham community! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
May 06, 2026
Seasonal
Job Title: Housing Policy Officer Location: London Borough of Newham Term : Temp initially 3 month Rate: 21.91 PAYE Are you passionate about making a difference in housing services? We are looking for a dynamic Housing Policy Officer to help shape and enhance the lives of residents in Newham. This is an exciting opportunity to play a pivotal role in developing housing policies and driving service improvements! What You'll Be Doing: In this influential position, you will: Develop, review, and update housing policies, strategies, and procedures. Stay informed on housing legislation and national policies, applying them in practice. Collaborate with housing teams and council colleagues to elevate service quality. Gather feedback from residents and stakeholders to inform policy decisions. Support service and case reviews to identify insights and drive improvements. Draft clear reports and briefings for senior leaders and elected members. Contribute to performance reporting and regulatory submissions. Co-ordinate responses to housing policy consultations. Facilitate workshops with staff and service users when needed. Who We're Looking For: We want to hear from enthusiastic individuals with a passion for housing and public service! You should ideally have: A degree in a relevant field or equivalent experience. Knowledge of housing policy, social housing issues, and local government. Understanding of the social housing regulatory environment. You'll also have experience in: Developing or implementing housing policies and strategies. Writing reports or policy documents. Collaborating with teams and external stakeholders. Running workshops or structured engagement sessions. Managing projects and juggling priorities. Skills and Strengths: We're looking for someone who: Writes clearly and confidently for various audiences. Analyses information and data effectively. Is comfortable with numbers and performance data. Has strong IT skills, especially in MS Word and Excel. Can manage their workload and meet deadlines. Is organised, adaptable, and thrives in a changing environment. Brings a creative, problem-solving approach to their work. If you're ready to contribute to meaningful change in housing services, apply today! Join us in making a positive impact on the Newham community! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Could you bring your excellent project management and community engagement skills to help rural communities identify housing need and increase the pipeline of rural affordable homes in Buckinghamshire and Milton Keynes? About us At the heart of Buckinghamshire s communities, Community Impact Bucks is a locally rooted charity committed to helping communities and charities thrive. Our impact is made possible by a passionate and committed team who believe in the power of local action and understand the places and people they serve. We expect all staff to deliver activity within Buckinghamshire s communities and to bring local knowledge, relationships and contextual understanding to ensure our support is relevant, inclusive and community led. About you You will bring passion and energy to make a difference to rural communities. You will enjoy working with people and helping communities to achieve their goals. An excellent communicator, you will enjoy building partnerships and working with people from a variety of backgrounds, with a strong awareness of diversity and inclusion, and the ability to be diplomatic and take the initiative when needed. Your knowledge and experience might involve: Asset-based community development Developing and delivering activities in a community setting Lived experience of the challenges Buckinghamshire s rural communities face Experience of working in the field of housing delivery and working with local authority planning and housing teams. Training and support will be provided so you don t need to be an expert in everything. You will be part of a supportive staff team within the charity, and you will be part of a national network of Rural Housing Enablers offering peer support and shared learning. You will benefit from an interest in housing and must be able to work with Parish Councils, Housing Associations and Local Housing & Planning Authorities. Key responsibilities Support, advise and steer communities, and town and parish councillors from their initial interest in providing affordable housing, through scheme inception and pre-development phases to completion, with the aim of increasing the speed of schemes through the pre-development phase. Assist communities to identify the nature and extent of affordable local housing need in their community including, where appropriate, through a Housing Needs Survey. Assist communities to identify a deliverable site for development of affordable housing and/or secure affordable housing as part of market led schemes. Build collaborative partnerships with key partners to provide a clear pathway to a successful planning application and delivery. Partners may include, but are not limited to, local communities, parish councils, housing association staff, officers from the Local Authorities (including in their role as providers of affordable housing) and local developers. Provide project management including regular reporting on project progress against workplan and housing pipeline. Key requirements Experience of building and sustaining relationships within and across organisations and sectors, and working collaboratively. A highly capable communicator in person and in writing. Able to engage the public, local politicians, and officials on their own terms, whilst remaining independent and trusted. Experience delivering research, strategic assessment & planning, data analysis, and evaluation reports. Excellent organisational, planning and management skills, with strong attention to detail. Agile and proactive in approach to challenges and opportunities. Able to work under pressure, multi-task and meet strict deadlines. Competent user of databases and the Microsoft suite of software. Either Full British driving licence and access to private means of transport or ability to demonstrate how you will meet this requirement. Available to work evenings and weekends when necessary (in accordance with our Time Off In Lieu Policy) Diversity & Inclusion Community Impact Bucks is committed to challenging inequality and values the diversity of our communities in Buckinghamshire. We recognise that reflecting that diversity will only ever make our organisation better. We work to ensure an inclusive culture where colleagues feel welcomed and supported to succeed and thrive. We encourage applications from people of all backgrounds, particularly those from under-represented communities. How to apply For more information please download the Job Description and Person Specification below, or visit our website at Community Impact Bucks. Please apply via the CharityJob website with a CV and a cover letter explaining how your skills, experience and interests meet the Job Description and Person Specification by 9am on Tuesday 26th May 2026. We are committed to finding the right fit for this role. We will be reviewing applications and shortlisting candidates to interview as they are received. We will close this position once the right person is found.
May 05, 2026
Full time
Could you bring your excellent project management and community engagement skills to help rural communities identify housing need and increase the pipeline of rural affordable homes in Buckinghamshire and Milton Keynes? About us At the heart of Buckinghamshire s communities, Community Impact Bucks is a locally rooted charity committed to helping communities and charities thrive. Our impact is made possible by a passionate and committed team who believe in the power of local action and understand the places and people they serve. We expect all staff to deliver activity within Buckinghamshire s communities and to bring local knowledge, relationships and contextual understanding to ensure our support is relevant, inclusive and community led. About you You will bring passion and energy to make a difference to rural communities. You will enjoy working with people and helping communities to achieve their goals. An excellent communicator, you will enjoy building partnerships and working with people from a variety of backgrounds, with a strong awareness of diversity and inclusion, and the ability to be diplomatic and take the initiative when needed. Your knowledge and experience might involve: Asset-based community development Developing and delivering activities in a community setting Lived experience of the challenges Buckinghamshire s rural communities face Experience of working in the field of housing delivery and working with local authority planning and housing teams. Training and support will be provided so you don t need to be an expert in everything. You will be part of a supportive staff team within the charity, and you will be part of a national network of Rural Housing Enablers offering peer support and shared learning. You will benefit from an interest in housing and must be able to work with Parish Councils, Housing Associations and Local Housing & Planning Authorities. Key responsibilities Support, advise and steer communities, and town and parish councillors from their initial interest in providing affordable housing, through scheme inception and pre-development phases to completion, with the aim of increasing the speed of schemes through the pre-development phase. Assist communities to identify the nature and extent of affordable local housing need in their community including, where appropriate, through a Housing Needs Survey. Assist communities to identify a deliverable site for development of affordable housing and/or secure affordable housing as part of market led schemes. Build collaborative partnerships with key partners to provide a clear pathway to a successful planning application and delivery. Partners may include, but are not limited to, local communities, parish councils, housing association staff, officers from the Local Authorities (including in their role as providers of affordable housing) and local developers. Provide project management including regular reporting on project progress against workplan and housing pipeline. Key requirements Experience of building and sustaining relationships within and across organisations and sectors, and working collaboratively. A highly capable communicator in person and in writing. Able to engage the public, local politicians, and officials on their own terms, whilst remaining independent and trusted. Experience delivering research, strategic assessment & planning, data analysis, and evaluation reports. Excellent organisational, planning and management skills, with strong attention to detail. Agile and proactive in approach to challenges and opportunities. Able to work under pressure, multi-task and meet strict deadlines. Competent user of databases and the Microsoft suite of software. Either Full British driving licence and access to private means of transport or ability to demonstrate how you will meet this requirement. Available to work evenings and weekends when necessary (in accordance with our Time Off In Lieu Policy) Diversity & Inclusion Community Impact Bucks is committed to challenging inequality and values the diversity of our communities in Buckinghamshire. We recognise that reflecting that diversity will only ever make our organisation better. We work to ensure an inclusive culture where colleagues feel welcomed and supported to succeed and thrive. We encourage applications from people of all backgrounds, particularly those from under-represented communities. How to apply For more information please download the Job Description and Person Specification below, or visit our website at Community Impact Bucks. Please apply via the CharityJob website with a CV and a cover letter explaining how your skills, experience and interests meet the Job Description and Person Specification by 9am on Tuesday 26th May 2026. We are committed to finding the right fit for this role. We will be reviewing applications and shortlisting candidates to interview as they are received. We will close this position once the right person is found.
We are pleased to invite applications for the following opportunity: Borough Service Manager - Ealing Hours: 37.5 hours per week (Saturday and Sunday mandatory) Salary: £33,845 p.a. A rare opportunity to join a unique service user charity working with individuals who have, or have had substance use issues, Build on Belief is looking for a Borough Service Manager to run the 7 days a week service in Southall and the weekend service in Acton. We are particularly interested in recruiting someone who has direct working or lived experience of substance use problems. Closing date: Wednesday, 13th May 2026 JOB DESCRIPTION: BOROUGH SERVICE MANAGER TITLE: Borough Service Manager - Ealing SALARY: £33,845 p.a. HOURS: 37.5 hours per week (Saturday and Sunday mandatory) BASED AT: Southall and Acton Ealing Borough REPORTS TO: Operations Manager JOB PURPOSE: To manage and develop the Weekend Social Club on behalf of the organisation within the agreed business plan. KEY RESPONSIBILITIES AND ACCOUNTABILITIES: 1.Running a Service The Borough Service Manager is responsible for ensuring that the running of a service is done in line with Build on Belief mission to offer a place where clients users and volunteers can get on-going peer support from others with similar experiences through a range of activities, in line with Build on Belief Core Values and abiding by the Policies and Procedures of Build on Belief and the Build on Belief Standards of Practice and Operational Guidelines (hereafter referred to as SOPOG). 2. Staff Management The Borough Service Manager will be responsible for a small team and will be in charge of ensuring that their Service Support Workers, Team Leaders, Facilitators and Volunteers work within the Policies and Procedures applicable to them and the SOPOG. They will be responsible for the supervision of their Service Support Workers and the Team Leaders. The remaining volunteers will be supervised by Build on Belief Service Support Workers. The Borough Service Manager will be accountable for ensuring their Service Support Workers complete accurate timesheets, comply with the Annual Leave policy, report absence, and keep accurate financial records and petty cash and supervise volunteers in accordance with the SOPOG. The Borough Service Manager will support the Service Support Workers in ensuring that all required reporting and paperwork is submitted on time and to acceptable levels of competency. 3. Finance The Borough Service Manager is responsible for all financial accounting and reporting related to the day to day running of their service in accordance with the SOPOG. The Borough Service Manager will be accountable for all petty cash activities in the service centre ensuring the following: • All financial matter relating to petty cash and vouchers are undertaken in line with the guidelines set down in the SOPOG. • For the reporting of all financial matters to the Chief Operating Officer within the timelines set down in the SOPOG. • For accurate and immediate reporting of any financial irregularities to the Chief Operating Officer within 24 hours of them coming to notice. 4. Training While the in-house training programme will still be delivered centrally, or on-line the Borough Service Manager is accountable for ensuring that they, and/or their Service Support Workers deliver the following workshops to their volunteer teams three times per calendar year: • Boundaries and Confidentiality • Safeguarding • Communication Skills • Dealing with Difficult Behaviour • Diversity & Discrimination 5. BoB Policies and Procedures As per their contract of employment, Borough Service Managers are responsible for abiding by all Build on Belief Policies and Procedures and to make sure Service Support Workers and Volunteers also comply with the policies that are applicable to them. This includes the Standards of Practice and Operating Guidelines. In addition to compliance with the Serious Incident Policy, all Team Leaders and Service Support Workers are responsible for reporting all incidents occurring in their service as detailed below. The Borough Service Manager is accountable for ensuring the guidelines below are adhered to without exception. 6. Incident Reporting The Borough Service Manager will be responsible for ensuring Incident Reporting is done within both the guidelines and timelines set out in the SOPOG. •All incidents, including those that may be considered minor, persistent, and abusive language being and example, will be reported in writing within 24 hours of their occurrence. •Incidents that take place on-line or through other digital activity will also be reported in writing within 24 hours. •Incidents will be recorded on the Build on Belief incident report form and sent to the Chief Executive. They will be password protected. •It is expected that the Chief Executive will be notified by telephone of serious incidents on the day of their occurrence. When the Chief Executive is unavailable, through sickness or annual leave, it is expected that the incident will be reported by telephone to the Head of Services. •Where applicable, incidents will be uploaded onto Datix within 24 hours of their occurrence. •Any incident that results in an individual being excluded from a service, however short a period, will be considered an incident and must be reported in writing within 24 hours of its occurrence. It should be noted; there are no exceptions to the above. 7. Relationship Management The Borough Service Manager will be accountable to work in partnership with the service providers ensuring an effective and constructive relationship with them as well as engagement with the local community, in compliance with the SOPOG rules and the Code of Conduct making sure all issues and incidents are reported to the Chief Executive. 8. General •To promote and represent the BoB Social Club to service users and service professionals in the Borough, ensuring access to any service user who might benefit from the project. •To ensure the services provided by the Social Club are run in a safe, supportive, and non-discriminatory fashion in line with Build on Belief Core Values and abiding by the Policies and Procedures of Build on Belief and the Build on Belief Standards of Practice and Operational Guidelines. •To ensure the Social Club meets the needs of the service user community in the Borough, and to carry out development work to the service when necessary. •To ensure the Service Support Workers, Team Leaders, Facilitators and Volunteer work within the Policies and Procedures applicable to them and the SOPOG, and receive supervision as detailed in those policies. •To ensure that incidents are dealt with effectively and within the guidelines set down in the Policies and Procedures and SOPOG, and that all such incidents are reported in writing as detailed in those policies. •To work with the Operations Manager regarding the development of the weekend service and the management of volunteers. •To record statistical data relating to service users attending the Social Club and submit monthly reports to the Operations Manager. To provide end of year statistical reports and analysis of said data, working with the Operations Manager. •To promote Social Club services and events to service users and service professionals within the Borough in conjunction with the other Managers of BoB services. •To work with other members of staff to ensure the service is run in line with the Standards of Practice and Operational Guidelines for the charity. •To attend Build on Belief Management Committee Meeting in the role Borough Service Manager, and other such meetings as may be deemed necessary, and to work within those meetings for the best interests of the Social Club and the local partnership. •To prepare for and attend monthly supervision session with the Operations Manager. •To abide by all the policies and procedures of Build on Belief as given to you at the start of your contract with the organisation. NOTE WELL: This job specification covers the basic aspects of the post only and is subject to change upon the instruction of the Chief Executive Officer and if necessary, the Board of Trustees. This post is subject to a Disclosure & Barring Service check at an enhanced level and the right to work in the UK. PERSON SPECIFICATION CRITERIA Required Experience Experience of working with service users and/or volunteers in the substance misuse treatment and recovery field or those with complex needs. Knowledge and Skills Proven people management skills (i.e.: motivate, engage, supervise a team to improve the service delivery.) Knowledge of the range of services and activities available and necessary to improve the quality of life for people who have substance use issues, eligibility criteria and practical ways to develop recovery capital. Demonstratable skills and ability to establish and maintain effective working relationships with a range of partners within both the statutory and voluntary sectors. Excellent verbal and written communication skills, with a focus on record keeping, monitoring, case supervision, and report writing. Good computer skills in the use of Word, Excel and Power-point. Personal qualities: The ability to maintain safe professional boundaries with professionals, colleagues, and volunteers/service users at all times. Demonstrable ability to work under pressure, adapt to changing environments and to balance competing demands. Employ a flexible, empathetic, and non-judgmental attitude towards those with substance use issues click apply for full job details
May 05, 2026
Full time
We are pleased to invite applications for the following opportunity: Borough Service Manager - Ealing Hours: 37.5 hours per week (Saturday and Sunday mandatory) Salary: £33,845 p.a. A rare opportunity to join a unique service user charity working with individuals who have, or have had substance use issues, Build on Belief is looking for a Borough Service Manager to run the 7 days a week service in Southall and the weekend service in Acton. We are particularly interested in recruiting someone who has direct working or lived experience of substance use problems. Closing date: Wednesday, 13th May 2026 JOB DESCRIPTION: BOROUGH SERVICE MANAGER TITLE: Borough Service Manager - Ealing SALARY: £33,845 p.a. HOURS: 37.5 hours per week (Saturday and Sunday mandatory) BASED AT: Southall and Acton Ealing Borough REPORTS TO: Operations Manager JOB PURPOSE: To manage and develop the Weekend Social Club on behalf of the organisation within the agreed business plan. KEY RESPONSIBILITIES AND ACCOUNTABILITIES: 1.Running a Service The Borough Service Manager is responsible for ensuring that the running of a service is done in line with Build on Belief mission to offer a place where clients users and volunteers can get on-going peer support from others with similar experiences through a range of activities, in line with Build on Belief Core Values and abiding by the Policies and Procedures of Build on Belief and the Build on Belief Standards of Practice and Operational Guidelines (hereafter referred to as SOPOG). 2. Staff Management The Borough Service Manager will be responsible for a small team and will be in charge of ensuring that their Service Support Workers, Team Leaders, Facilitators and Volunteers work within the Policies and Procedures applicable to them and the SOPOG. They will be responsible for the supervision of their Service Support Workers and the Team Leaders. The remaining volunteers will be supervised by Build on Belief Service Support Workers. The Borough Service Manager will be accountable for ensuring their Service Support Workers complete accurate timesheets, comply with the Annual Leave policy, report absence, and keep accurate financial records and petty cash and supervise volunteers in accordance with the SOPOG. The Borough Service Manager will support the Service Support Workers in ensuring that all required reporting and paperwork is submitted on time and to acceptable levels of competency. 3. Finance The Borough Service Manager is responsible for all financial accounting and reporting related to the day to day running of their service in accordance with the SOPOG. The Borough Service Manager will be accountable for all petty cash activities in the service centre ensuring the following: • All financial matter relating to petty cash and vouchers are undertaken in line with the guidelines set down in the SOPOG. • For the reporting of all financial matters to the Chief Operating Officer within the timelines set down in the SOPOG. • For accurate and immediate reporting of any financial irregularities to the Chief Operating Officer within 24 hours of them coming to notice. 4. Training While the in-house training programme will still be delivered centrally, or on-line the Borough Service Manager is accountable for ensuring that they, and/or their Service Support Workers deliver the following workshops to their volunteer teams three times per calendar year: • Boundaries and Confidentiality • Safeguarding • Communication Skills • Dealing with Difficult Behaviour • Diversity & Discrimination 5. BoB Policies and Procedures As per their contract of employment, Borough Service Managers are responsible for abiding by all Build on Belief Policies and Procedures and to make sure Service Support Workers and Volunteers also comply with the policies that are applicable to them. This includes the Standards of Practice and Operating Guidelines. In addition to compliance with the Serious Incident Policy, all Team Leaders and Service Support Workers are responsible for reporting all incidents occurring in their service as detailed below. The Borough Service Manager is accountable for ensuring the guidelines below are adhered to without exception. 6. Incident Reporting The Borough Service Manager will be responsible for ensuring Incident Reporting is done within both the guidelines and timelines set out in the SOPOG. •All incidents, including those that may be considered minor, persistent, and abusive language being and example, will be reported in writing within 24 hours of their occurrence. •Incidents that take place on-line or through other digital activity will also be reported in writing within 24 hours. •Incidents will be recorded on the Build on Belief incident report form and sent to the Chief Executive. They will be password protected. •It is expected that the Chief Executive will be notified by telephone of serious incidents on the day of their occurrence. When the Chief Executive is unavailable, through sickness or annual leave, it is expected that the incident will be reported by telephone to the Head of Services. •Where applicable, incidents will be uploaded onto Datix within 24 hours of their occurrence. •Any incident that results in an individual being excluded from a service, however short a period, will be considered an incident and must be reported in writing within 24 hours of its occurrence. It should be noted; there are no exceptions to the above. 7. Relationship Management The Borough Service Manager will be accountable to work in partnership with the service providers ensuring an effective and constructive relationship with them as well as engagement with the local community, in compliance with the SOPOG rules and the Code of Conduct making sure all issues and incidents are reported to the Chief Executive. 8. General •To promote and represent the BoB Social Club to service users and service professionals in the Borough, ensuring access to any service user who might benefit from the project. •To ensure the services provided by the Social Club are run in a safe, supportive, and non-discriminatory fashion in line with Build on Belief Core Values and abiding by the Policies and Procedures of Build on Belief and the Build on Belief Standards of Practice and Operational Guidelines. •To ensure the Social Club meets the needs of the service user community in the Borough, and to carry out development work to the service when necessary. •To ensure the Service Support Workers, Team Leaders, Facilitators and Volunteer work within the Policies and Procedures applicable to them and the SOPOG, and receive supervision as detailed in those policies. •To ensure that incidents are dealt with effectively and within the guidelines set down in the Policies and Procedures and SOPOG, and that all such incidents are reported in writing as detailed in those policies. •To work with the Operations Manager regarding the development of the weekend service and the management of volunteers. •To record statistical data relating to service users attending the Social Club and submit monthly reports to the Operations Manager. To provide end of year statistical reports and analysis of said data, working with the Operations Manager. •To promote Social Club services and events to service users and service professionals within the Borough in conjunction with the other Managers of BoB services. •To work with other members of staff to ensure the service is run in line with the Standards of Practice and Operational Guidelines for the charity. •To attend Build on Belief Management Committee Meeting in the role Borough Service Manager, and other such meetings as may be deemed necessary, and to work within those meetings for the best interests of the Social Club and the local partnership. •To prepare for and attend monthly supervision session with the Operations Manager. •To abide by all the policies and procedures of Build on Belief as given to you at the start of your contract with the organisation. NOTE WELL: This job specification covers the basic aspects of the post only and is subject to change upon the instruction of the Chief Executive Officer and if necessary, the Board of Trustees. This post is subject to a Disclosure & Barring Service check at an enhanced level and the right to work in the UK. PERSON SPECIFICATION CRITERIA Required Experience Experience of working with service users and/or volunteers in the substance misuse treatment and recovery field or those with complex needs. Knowledge and Skills Proven people management skills (i.e.: motivate, engage, supervise a team to improve the service delivery.) Knowledge of the range of services and activities available and necessary to improve the quality of life for people who have substance use issues, eligibility criteria and practical ways to develop recovery capital. Demonstratable skills and ability to establish and maintain effective working relationships with a range of partners within both the statutory and voluntary sectors. Excellent verbal and written communication skills, with a focus on record keeping, monitoring, case supervision, and report writing. Good computer skills in the use of Word, Excel and Power-point. Personal qualities: The ability to maintain safe professional boundaries with professionals, colleagues, and volunteers/service users at all times. Demonstrable ability to work under pressure, adapt to changing environments and to balance competing demands. Employ a flexible, empathetic, and non-judgmental attitude towards those with substance use issues click apply for full job details
Housing Officer (Dispersal Accommodation) Hampshire 28,000 - 35,000 per annum Full-time Fixed Term Contract (6 months) About the Role We are currently recruiting for a compassionate and proactive Housing Officer to join a fast-paced and rewarding environment supporting vulnerable individuals across Hampshire. This role focuses on supporting Service Users, ensuring their welfare, safety, and successful move-on from the dispersal accommodation. You will manage a large and varied caseload while also overseeing a portfolio of properties, ensuring they are safe, well-maintained, and compliant. This is a highly dynamic role requiring strong organisation, resilience, and a genuine passion for supporting people. If you're a dedicated and resilient individual looking to take the next step in your housing or support career in Hampshire then please get in touch Key Responsibilities Service User Support Manage a caseload of approximately (Apply online only) Service Users Conduct inductions and support Service Users settling into accommodation (in Hampshire) Carry out regular welfare checks and property visits (in Hampshire) Signpost individuals to relevant services such as healthcare and local support agencies (in Hampshire) Report and manage incidents, safeguarding concerns, and absconding cases Ensure timely move-on in line with contractual requirements Property & Portfolio Management Conduct property inspections and report maintenance issues Coordinate repairs and ensure properties meet health & safety standards Prepare properties for new occupants and manage voids effectively Support inventory management and minor repairs where required Collaboration & Communication Work closely with internal teams and external stakeholders Attend meetings and contribute to service delivery improvements Maintain accurate, up-to-date records and documentation Support colleagues and provide cover when required General Responsibilities Ensure compliance with company procedures and relevant legislation Participate in training and continuous professional development Remain responsive to communications and operational demands, including emergencies What We're Looking For Experience working in housing, support work, or a similar role Strong organisational skills and ability to manage a high-volume caseload Excellent communication and interpersonal skills Ability to work independently and as part of a team Understanding of safeguarding and supporting vulnerable individuals (desirable) Full UK Driving Licence and access to your own vehicle (essential) Why Apply? Opportunity to make a real impact supporting vulnerable individuals Varied and rewarding role with no two days the same Supportive team environment Ongoing training and development opportunities Benefits Package 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) Referral bonus scheme Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If you would like to find out more about the position, then please email Lucy at (url removed) for further information. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
May 05, 2026
Contractor
Housing Officer (Dispersal Accommodation) Hampshire 28,000 - 35,000 per annum Full-time Fixed Term Contract (6 months) About the Role We are currently recruiting for a compassionate and proactive Housing Officer to join a fast-paced and rewarding environment supporting vulnerable individuals across Hampshire. This role focuses on supporting Service Users, ensuring their welfare, safety, and successful move-on from the dispersal accommodation. You will manage a large and varied caseload while also overseeing a portfolio of properties, ensuring they are safe, well-maintained, and compliant. This is a highly dynamic role requiring strong organisation, resilience, and a genuine passion for supporting people. If you're a dedicated and resilient individual looking to take the next step in your housing or support career in Hampshire then please get in touch Key Responsibilities Service User Support Manage a caseload of approximately (Apply online only) Service Users Conduct inductions and support Service Users settling into accommodation (in Hampshire) Carry out regular welfare checks and property visits (in Hampshire) Signpost individuals to relevant services such as healthcare and local support agencies (in Hampshire) Report and manage incidents, safeguarding concerns, and absconding cases Ensure timely move-on in line with contractual requirements Property & Portfolio Management Conduct property inspections and report maintenance issues Coordinate repairs and ensure properties meet health & safety standards Prepare properties for new occupants and manage voids effectively Support inventory management and minor repairs where required Collaboration & Communication Work closely with internal teams and external stakeholders Attend meetings and contribute to service delivery improvements Maintain accurate, up-to-date records and documentation Support colleagues and provide cover when required General Responsibilities Ensure compliance with company procedures and relevant legislation Participate in training and continuous professional development Remain responsive to communications and operational demands, including emergencies What We're Looking For Experience working in housing, support work, or a similar role Strong organisational skills and ability to manage a high-volume caseload Excellent communication and interpersonal skills Ability to work independently and as part of a team Understanding of safeguarding and supporting vulnerable individuals (desirable) Full UK Driving Licence and access to your own vehicle (essential) Why Apply? Opportunity to make a real impact supporting vulnerable individuals Varied and rewarding role with no two days the same Supportive team environment Ongoing training and development opportunities Benefits Package 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) Referral bonus scheme Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If you would like to find out more about the position, then please email Lucy at (url removed) for further information. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
