Sales Administrator Temp to Perm Mansfield £13ph, 39.5 hours paid per week. We are recruiting for a Sales Administrator to support a busy engineering business. This role will involve working closely with the sales team, managing customer enquiries, processing orders, and ensuring smooth day to day operations. Key Responsibilities: Handling customer enquiries via phone and email Processing sales orders and updating internal systems Maintaining accurate customer records and CRM data Raising invoices and supporting with payments Assisting the sales team with reports and admin tasks Liaising with suppliers, transport companies, and internal teams Supporting stock control and ordering where required Skills & Experience: Previous experience in a sales admin or customer service role Strong communication and organisational skills Good attention to detail and ability to manage multiple tasks Confident using Microsoft Office and CRM systems Some understanding of engineering products (desirable but not essential) If you are immediately available and interested in the above opportunity, apply today with your latest CV!
May 05, 2026
Seasonal
Sales Administrator Temp to Perm Mansfield £13ph, 39.5 hours paid per week. We are recruiting for a Sales Administrator to support a busy engineering business. This role will involve working closely with the sales team, managing customer enquiries, processing orders, and ensuring smooth day to day operations. Key Responsibilities: Handling customer enquiries via phone and email Processing sales orders and updating internal systems Maintaining accurate customer records and CRM data Raising invoices and supporting with payments Assisting the sales team with reports and admin tasks Liaising with suppliers, transport companies, and internal teams Supporting stock control and ordering where required Skills & Experience: Previous experience in a sales admin or customer service role Strong communication and organisational skills Good attention to detail and ability to manage multiple tasks Confident using Microsoft Office and CRM systems Some understanding of engineering products (desirable but not essential) If you are immediately available and interested in the above opportunity, apply today with your latest CV!
Role: Technical Administrator (6 9 Month Contract) Location: Wyndham Way, Kettering, NN16 8SD Hours: 37.5 hours per week Salary: Up to £27,000 per annum Interaction Recruitment is working on behalf of our client to recruit a Technical Administrator for a 6 to 9 month fixed-term contract. This role sits within the Fall Arrest Team as part of the Safety Products Testing department. About the Department The Safety Product Testing team carries out testing on a wide range of Personal Protective Equipment (PPE) for a global customer base, ensuring products meet required safety and performance standards. Products tested include gloves, fall protection equipment, motorcycle garments, high visibility clothing, eyewear, helmets, hearing protection, chainsaw garments, kneepads, sports protection, and more. The department operates multiple accredited laboratories equipped with specialist machinery used to test PPE against International and European standards. Test results are reported to customers and support product development as well as CE and UKCA certification processes. The team consists of approximately 25 multi-skilled technicians, technologists, and support staff. Key Responsibilities Respond to customer enquiries accurately and professionally within agreed timeframes Carry out administrative duties related to creating and booking in customer projects and product samples Support purchasing processes for equipment and consumables Maintain communication with customers via phone, email, video calls, and occasional on-site meetings Accurately maintain data within the company CRM system Liaise with testing teams and customers to prepare quotations for testing and audits Coordinate customer visits with internal teams and clients Work with other departments and subcontractors to arrange calibrations and testing Assist with equipment calibration activities and maintain records Develop a technical understanding of customer products and available PPE services Build strong working relationships with colleagues and customers About You Essential: GCSEs (or equivalent) in Maths, English, and a Science (Grades A C or equivalent experience) Highly organised with strong self-motivation Naturally inquisitive with problem-solving abilities Ability to prioritise and manage multiple tasks simultaneously Strong interpersonal skills and ability to build relationships at all levels Excellent written and verbal communication skills Proficient in Microsoft Office, particularly Word and Excel Desirable: Experience in auditing or compliance-related roles Knowledge or experience of PPE products Familiarity with testing standards (EN, ISO, BS) Experience using database systems (Dynamics preferred) Understanding of a quality management system (QMS) Benefits days annual leave (dependent on service) Life assurance Group personal pension plan Income protection Free parking Flexible working hours Closing Date: Friday 8th May 2026 Interviews: Wednesday 20th May 2026 (on site) If you are a detail-oriented administrator with a technical interest and strong organisational skills, this is an excellent opportunity to join a well-established and supportive team. INDKTT
May 05, 2026
Contractor
Role: Technical Administrator (6 9 Month Contract) Location: Wyndham Way, Kettering, NN16 8SD Hours: 37.5 hours per week Salary: Up to £27,000 per annum Interaction Recruitment is working on behalf of our client to recruit a Technical Administrator for a 6 to 9 month fixed-term contract. This role sits within the Fall Arrest Team as part of the Safety Products Testing department. About the Department The Safety Product Testing team carries out testing on a wide range of Personal Protective Equipment (PPE) for a global customer base, ensuring products meet required safety and performance standards. Products tested include gloves, fall protection equipment, motorcycle garments, high visibility clothing, eyewear, helmets, hearing protection, chainsaw garments, kneepads, sports protection, and more. The department operates multiple accredited laboratories equipped with specialist machinery used to test PPE against International and European standards. Test results are reported to customers and support product development as well as CE and UKCA certification processes. The team consists of approximately 25 multi-skilled technicians, technologists, and support staff. Key Responsibilities Respond to customer enquiries accurately and professionally within agreed timeframes Carry out administrative duties related to creating and booking in customer projects and product samples Support purchasing processes for equipment and consumables Maintain communication with customers via phone, email, video calls, and occasional on-site meetings Accurately maintain data within the company CRM system Liaise with testing teams and customers to prepare quotations for testing and audits Coordinate customer visits with internal teams and clients Work with other departments and subcontractors to arrange calibrations and testing Assist with equipment calibration activities and maintain records Develop a technical understanding of customer products and available PPE services Build strong working relationships with colleagues and customers About You Essential: GCSEs (or equivalent) in Maths, English, and a Science (Grades A C or equivalent experience) Highly organised with strong self-motivation Naturally inquisitive with problem-solving abilities Ability to prioritise and manage multiple tasks simultaneously Strong interpersonal skills and ability to build relationships at all levels Excellent written and verbal communication skills Proficient in Microsoft Office, particularly Word and Excel Desirable: Experience in auditing or compliance-related roles Knowledge or experience of PPE products Familiarity with testing standards (EN, ISO, BS) Experience using database systems (Dynamics preferred) Understanding of a quality management system (QMS) Benefits days annual leave (dependent on service) Life assurance Group personal pension plan Income protection Free parking Flexible working hours Closing Date: Friday 8th May 2026 Interviews: Wednesday 20th May 2026 (on site) If you are a detail-oriented administrator with a technical interest and strong organisational skills, this is an excellent opportunity to join a well-established and supportive team. INDKTT
Job Title: Assistant Pensions Administrator Location: Cardiff with Hybrid working Salary: £26,250 per annum Job Type: Permanent, Full Time About the role: We are looking for an Assistant Pensions Administrator to join our team and provide a high-quality service to pension scheme members. This role is ideal for someone who enjoys customer contact, is highly organised and thrives in a busy, deadline-driven environment. You will be responsible for answering pension-related queries from members, ensuring accurate and timely responses across multiple communication channels. Key responsibilities include: Responding to member queries via telephone, email, and written correspondence Delivering clear, professional, and empathetic customer service Managing a busy and varied workload, prioritising tasks effectively Meeting internal and external deadlines consistently Maintaining accurate records using a CRM system Liaising with colleagues to resolve queries efficiently Supporting general pensions administration as required About you: We are looking for someone who: Has previous customer service or administration experience Is confident and comfortable speaking on the phone Has excellent organisation and time management skills Can manage multiple tasks while maintaining accuracy Is reliable and deadline-focused Has good IT skills, including experience using CRM systems Has strong written communication skills for letters and emails Knowledge or experience using spreadsheets, including Excel, would be beneficial. Why Quantum? Work for us and you will become part of a close-knit team that is skilled, experienced and passionate about delivering a high-quality consultancy service to our corporate and trustee clients. We offer a friendly place to work with flexible working hours, 24 days' holiday per year with holiday trading, volunteering leave, flexible benefits to suit your personal circumstances, DC pension scheme, and a discretionary annual bonus. You will also be offered a structured study and training plan and will be given the chance to further develop your skills and career. Quantum Advisory is an equal opportunities employer and committed to diversity and inclusion and we are a Disability Confident Committed Employer. A basic DBS check is required for this position. What next? If you are interested in applying for this role, please submit your CV. Please note the closing date for applications is Wednesday 29th April 2026. We reserve the right to close this vacancy early if a high volume of suitable applications are received. Please click on the APPLY button to send your CV for this role. Candidates with experience of; Junior Pensions Caseworker, Pensions Administrator, Pension Data Administrator, Client Services Executive, Customer Service Executive, Office Administrator, Pension Administration may also be considered for this position.
May 04, 2026
Full time
Job Title: Assistant Pensions Administrator Location: Cardiff with Hybrid working Salary: £26,250 per annum Job Type: Permanent, Full Time About the role: We are looking for an Assistant Pensions Administrator to join our team and provide a high-quality service to pension scheme members. This role is ideal for someone who enjoys customer contact, is highly organised and thrives in a busy, deadline-driven environment. You will be responsible for answering pension-related queries from members, ensuring accurate and timely responses across multiple communication channels. Key responsibilities include: Responding to member queries via telephone, email, and written correspondence Delivering clear, professional, and empathetic customer service Managing a busy and varied workload, prioritising tasks effectively Meeting internal and external deadlines consistently Maintaining accurate records using a CRM system Liaising with colleagues to resolve queries efficiently Supporting general pensions administration as required About you: We are looking for someone who: Has previous customer service or administration experience Is confident and comfortable speaking on the phone Has excellent organisation and time management skills Can manage multiple tasks while maintaining accuracy Is reliable and deadline-focused Has good IT skills, including experience using CRM systems Has strong written communication skills for letters and emails Knowledge or experience using spreadsheets, including Excel, would be beneficial. Why Quantum? Work for us and you will become part of a close-knit team that is skilled, experienced and passionate about delivering a high-quality consultancy service to our corporate and trustee clients. We offer a friendly place to work with flexible working hours, 24 days' holiday per year with holiday trading, volunteering leave, flexible benefits to suit your personal circumstances, DC pension scheme, and a discretionary annual bonus. You will also be offered a structured study and training plan and will be given the chance to further develop your skills and career. Quantum Advisory is an equal opportunities employer and committed to diversity and inclusion and we are a Disability Confident Committed Employer. A basic DBS check is required for this position. What next? If you are interested in applying for this role, please submit your CV. Please note the closing date for applications is Wednesday 29th April 2026. We reserve the right to close this vacancy early if a high volume of suitable applications are received. Please click on the APPLY button to send your CV for this role. Candidates with experience of; Junior Pensions Caseworker, Pensions Administrator, Pension Data Administrator, Client Services Executive, Customer Service Executive, Office Administrator, Pension Administration may also be considered for this position.
ROLE PURPOSE To process sales orders, ensuring that they are processed quickly, efficiently, and accurately, to maximise approvals and minimise delays. MAIN DUTIES AND RESPONSIBILITIES Efficient, Accurate & Diligent Process Management Enter customer data into the Customer Relationship Management System (CRM). Follow the GDPR process to the customer, ensuring adherence to compliance requirements. Follow our customer process ensuring all information is received and entered in a timely, efficient and accurate manner. Liaise with the customers to ensure any supplementary documentation is requested and submitted in a timely, efficient and accurate manner to avoid delays. Enter customer data from the finance system into the funder systems. Notify customers of the outcome of their application, liaising with the Sales Executives to order vehicles when a positive outcome and supplier/dealer, as necessary, complying with GDPR requirements at all times. Ensure that the communication flow between the customer, the Company and the funder is seamless to minimise delays. Pass to Customer Service team once the customer credit acceptance notification has been received. To be considered Experience in a similar role is essential You must operate in a diligent and accurate manor
May 04, 2026
Full time
ROLE PURPOSE To process sales orders, ensuring that they are processed quickly, efficiently, and accurately, to maximise approvals and minimise delays. MAIN DUTIES AND RESPONSIBILITIES Efficient, Accurate & Diligent Process Management Enter customer data into the Customer Relationship Management System (CRM). Follow the GDPR process to the customer, ensuring adherence to compliance requirements. Follow our customer process ensuring all information is received and entered in a timely, efficient and accurate manner. Liaise with the customers to ensure any supplementary documentation is requested and submitted in a timely, efficient and accurate manner to avoid delays. Enter customer data from the finance system into the funder systems. Notify customers of the outcome of their application, liaising with the Sales Executives to order vehicles when a positive outcome and supplier/dealer, as necessary, complying with GDPR requirements at all times. Ensure that the communication flow between the customer, the Company and the funder is seamless to minimise delays. Pass to Customer Service team once the customer credit acceptance notification has been received. To be considered Experience in a similar role is essential You must operate in a diligent and accurate manor
Pertemps North Midlands
Lockington, Leicestershire
Transport Administrator Pertemps are recruiting for a Transport Administrator to work days for our client at East Midlands Gateway. Our client is a multi national company that due to a new contract being won are now looking to add a Transport Administrator to their team to support the increase in work. Shift Pattern / Working Hours + Monday to Friday +9am to 5:30pm with a 1 hour lunch break The successful Transport Administrator will: + Have previously worked in a transport environment + Be able to use excel and computer systems + Good communicator on phone and email + Willing to work in a team environment to ensure the customer is happy Your duties as a Transport Administrator will include: + Ensuring paperwork is correct and stored correctly + Data inputting on excel and in the CRM + Supporting Transport Planners and Team Leaders with general administration + General duties as assigned You will receive: + Between 14.35 and 15.38 per hour To apply for the Transport Administrator vacancy at East Midlands Gateway, please submit an up to date CV or call us on (phone number removed) to discuss the opportunity further.
May 04, 2026
Seasonal
Transport Administrator Pertemps are recruiting for a Transport Administrator to work days for our client at East Midlands Gateway. Our client is a multi national company that due to a new contract being won are now looking to add a Transport Administrator to their team to support the increase in work. Shift Pattern / Working Hours + Monday to Friday +9am to 5:30pm with a 1 hour lunch break The successful Transport Administrator will: + Have previously worked in a transport environment + Be able to use excel and computer systems + Good communicator on phone and email + Willing to work in a team environment to ensure the customer is happy Your duties as a Transport Administrator will include: + Ensuring paperwork is correct and stored correctly + Data inputting on excel and in the CRM + Supporting Transport Planners and Team Leaders with general administration + General duties as assigned You will receive: + Between 14.35 and 15.38 per hour To apply for the Transport Administrator vacancy at East Midlands Gateway, please submit an up to date CV or call us on (phone number removed) to discuss the opportunity further.
Our Mission TryHackMe makes learning cybersecurity accessible, practical, and engaging for everyone. With more than 6 million learners worldwide, we're transforming how cybersecurity is taught - from school and university classrooms to professional training programmes. This role sits at the heart of that mission. You'll own the success of a portfolio of our education customers - the universities, high schools, and cybersecurity training providers using TryHackMe to build the next generation of cyber professionals. The Role This role will cover 2 Education client segments - and that distinction matters. A portion of your portfolio will need genuine relationship management: EBRs, strategic conversations, expansion discussions, day-to-day support and human judgement calls. These are the accounts where personal engagement creates real value and commercial outcomes. The majority, however, are high-volume, lower-ARR accounts that cannot - and should not - be managed through 1:1 effort. For these customers, the experience needs to be excellent without being manual. That means automated onboarding journeys, lifecycle signals, health scoring, and self-serve resources that keep customers engaged, adopting, and renewing without a CSM touching every account individually. You will own both. You are the relationship manager and the systems builder. The best candidates for this role are equally comfortable running a strategic EBR and building the automation that means 120 other accounts never need one. This role also sits at the centre of how TryHackMe scales its CS motion. Done well, what you build here unlocks capacity across the entire CS organisation and turns an operational challenge into a repeatable, predictable system. Key Responsibilities Relationship Management - Where It Counts Run EBRs, define and deliver on success metrics with accounts where engagement depth drives commercial outcomes - even at lower ACV, these conversations regularly unlock licence growth Build and maintain relationships with instructors, programme leads, and training coordinators across your strategic tier Identify the right stakeholder map per account - the platform user, the budget holder, and the renewal champion are often three different people Ensure customers in this tier understand the learning outcomes students are achieving and feel confident renewing ️ Digital Motion - Build the System That Scales This is the other half of the role, and it is equally important. The majority of your portfolio should be managed through signals, journeys, and automation - not individual conversations. Onboarding & Adoption Design and maintain structured onboarding journeys (30-90 day paths) that drive fast time-to-value without requiring manual CSM involvement Define clear success milestones and adoption benchmarks so customers know what good looks like and can get there independently Ensure customers graduate into self-sufficiency with confidence, rather than disengaging silently Lifecycle Automation Implement adoption nudges, churn-prevention triggers, and renewal workflows that scale across hundreds of accounts Surface expansion opportunities and identify where a CSM is required to drive these Define health scoring logic, trigger conditions, and the exception paths that determine when a human needs to step in Continuously analyse the performance of automation and iterate quickly - this role expects hands-on ownership, not passive administration of existing flows Renewal by Default Build renewal health and prediction models based on usage, engagement, and lifecycle signals Surface renewal risk months in advance, not at expiry Create clear exception handling for high-risk or high-potential accounts that warrant personal outreach The goal is renewals by default, supported by strong systems rather than manual chasing Self-Serve Experience Help define what a great no-CSM customer experience looks like for this segment Develop self-serve resources - guides, FAQs, video walkthroughs - that reduce repetitive inbound queries and keep customers moving independently The ambition: customers remain engaged, adopting, and renewing with minimal human touch because the system works Day-to-day support Education clients generate a constant flow of day-to-day queries - platform issues, access problems, licence questions - and they often need fast answers because they are standing in front of a live classroom. Respond quickly, accurately, and empathetically across email, Slack, and other async channels Triage intelligently - know the difference between a configuration issue, user error, and a genuine platform bug Escalate to support, product or engineering effectively without bouncing the customer back unnecessarily for information you can find yourself Use patterns in inbound queries to inform self-serve content that reduces the same question arriving again Technical Triage & Cross-Functional Escalation Understand platform-level issues well enough to describe them accurately to both customers and internal teams Build strong working relationships with product, engineering and support so escalations move quickly Follow through on open issues and keep customers updated without being chased Expansion Identification Identify when institutions are growing their use of TryHackMe or adding new cohorts Surface clear expansion signals to the Account Manager with relevant context Use EBRs on strategically interesting accounts to deepen relationships and uncover growth potential Operational Excellence Run this portfolio like a product, not a list of contacts. Monitor dashboards daily for health, adoption, churn risk, and renewal performance Analyse trends across hundreds of accounts to identify systemic improvements - not just individual account issues Document and iterate on playbooks so what works becomes repeatable and transferable Maintain clean, accurate CRM and CS platform hygiene - forecasting accuracy is non-negotiable What Success Looks Like First 90 days: Full portfolio reviewed, tiered, and risks flagged First automated touchpoints built and running Inbound query patterns documented and being addressed systematically Initial EBRs booked with accounts showing expansion or strategic potential Ongoing: 90%+ Gross Revenue Retention across the portfolio NRR tracking toward 110-125%+ No renewal missed or deprioritised due to volume A progressively more automated and self-serve-ready portfolio, with human effort concentrated where it creates the most value Clean, accurate CRM - HubSpot up to date at all times About You Essential Proven experience managing large, high-volume portfolios - 100+ accounts - with clear renewal and retention results Demonstrated experience personally building automated onboarding, adoption, and renewal journeys - not just using existing flows, but designing and owning them Strong support instincts: fast, accurate, empathetic responses to a constant flow of client queries Technical literacy sufficient to triage platform issues and communicate clearly to both customers and engineering High data literacy - you use health scores, usage signals, and engagement metrics to make decisions, not gut feel Highly organised, with demonstrable systems for tracking renewals, flagging risks, and managing a large portfolio without accounts slipping Proactive communicator - in a remote company, over-communication is a feature, not a flaw Cross-functional and resourceful - comfortable working across support, engineering, product, and sales without needing to be managed step by step Strong async written communication across email, Slack, and whatever channels clients use When asked about your experience, strong candidates can clearly articulate: Digital CS systems they personally built - not maintained, built How automation directly improved renewal or retention outcomes Where something didn't work and how they iterated What changed for customers because of the systems they designed Highly Desirable Experience working with education institutions - understanding of semester cycles, academic procurement, and the cultural dynamics of working with lecturers and administrators Hands-on experience with CS platforms such as HubSpot, ChurnZero, Customer.io, or similar Exposure to token or licence models with non-standard renewal complexity Familiarity with cybersecurity, technical learning platforms, or EdTech This Role Is Probably Not Right For You If You Prefer traditional, relationship-heavy account management as your primary lever Have not personally built automation or lifecycle journeys from scratch Rely on manual outreach as the default response to retention risk Need significant direction to identify problems and build solutions independently The Kind of Person Who Thrives Here You're energised by breadth, not intimidated by it. You see a portfolio of 165 accounts and your first instinct is to design the system that serves them well - and then identify the 15 that need a real conversation. You don't wait to be told what to do. You see the gap, design the solution . click apply for full job details
May 03, 2026
Full time
Our Mission TryHackMe makes learning cybersecurity accessible, practical, and engaging for everyone. With more than 6 million learners worldwide, we're transforming how cybersecurity is taught - from school and university classrooms to professional training programmes. This role sits at the heart of that mission. You'll own the success of a portfolio of our education customers - the universities, high schools, and cybersecurity training providers using TryHackMe to build the next generation of cyber professionals. The Role This role will cover 2 Education client segments - and that distinction matters. A portion of your portfolio will need genuine relationship management: EBRs, strategic conversations, expansion discussions, day-to-day support and human judgement calls. These are the accounts where personal engagement creates real value and commercial outcomes. The majority, however, are high-volume, lower-ARR accounts that cannot - and should not - be managed through 1:1 effort. For these customers, the experience needs to be excellent without being manual. That means automated onboarding journeys, lifecycle signals, health scoring, and self-serve resources that keep customers engaged, adopting, and renewing without a CSM touching every account individually. You will own both. You are the relationship manager and the systems builder. The best candidates for this role are equally comfortable running a strategic EBR and building the automation that means 120 other accounts never need one. This role also sits at the centre of how TryHackMe scales its CS motion. Done well, what you build here unlocks capacity across the entire CS organisation and turns an operational challenge into a repeatable, predictable system. Key Responsibilities Relationship Management - Where It Counts Run EBRs, define and deliver on success metrics with accounts where engagement depth drives commercial outcomes - even at lower ACV, these conversations regularly unlock licence growth Build and maintain relationships with instructors, programme leads, and training coordinators across your strategic tier Identify the right stakeholder map per account - the platform user, the budget holder, and the renewal champion are often three different people Ensure customers in this tier understand the learning outcomes students are achieving and feel confident renewing ️ Digital Motion - Build the System That Scales This is the other half of the role, and it is equally important. The majority of your portfolio should be managed through signals, journeys, and automation - not individual conversations. Onboarding & Adoption Design and maintain structured onboarding journeys (30-90 day paths) that drive fast time-to-value without requiring manual CSM involvement Define clear success milestones and adoption benchmarks so customers know what good looks like and can get there independently Ensure customers graduate into self-sufficiency with confidence, rather than disengaging silently Lifecycle Automation Implement adoption nudges, churn-prevention triggers, and renewal workflows that scale across hundreds of accounts Surface expansion opportunities and identify where a CSM is required to drive these Define health scoring logic, trigger conditions, and the exception paths that determine when a human needs to step in Continuously analyse the performance of automation and iterate quickly - this role expects hands-on ownership, not passive administration of existing flows Renewal by Default Build renewal health and prediction models based on usage, engagement, and lifecycle signals Surface renewal risk months in advance, not at expiry Create clear exception handling for high-risk or high-potential accounts that warrant personal outreach The goal is renewals by default, supported by strong systems rather than manual chasing Self-Serve Experience Help define what a great no-CSM customer experience looks like for this segment Develop self-serve resources - guides, FAQs, video walkthroughs - that reduce repetitive inbound queries and keep customers moving independently The ambition: customers remain engaged, adopting, and renewing with minimal human touch because the system works Day-to-day support Education clients generate a constant flow of day-to-day queries - platform issues, access problems, licence questions - and they often need fast answers because they are standing in front of a live classroom. Respond quickly, accurately, and empathetically across email, Slack, and other async channels Triage intelligently - know the difference between a configuration issue, user error, and a genuine platform bug Escalate to support, product or engineering effectively without bouncing the customer back unnecessarily for information you can find yourself Use patterns in inbound queries to inform self-serve content that reduces the same question arriving again Technical Triage & Cross-Functional Escalation Understand platform-level issues well enough to describe them accurately to both customers and internal teams Build strong working relationships with product, engineering and support so escalations move quickly Follow through on open issues and keep customers updated without being chased Expansion Identification Identify when institutions are growing their use of TryHackMe or adding new cohorts Surface clear expansion signals to the Account Manager with relevant context Use EBRs on strategically interesting accounts to deepen relationships and uncover growth potential Operational Excellence Run this portfolio like a product, not a list of contacts. Monitor dashboards daily for health, adoption, churn risk, and renewal performance Analyse trends across hundreds of accounts to identify systemic improvements - not just individual account issues Document and iterate on playbooks so what works becomes repeatable and transferable Maintain clean, accurate CRM and CS platform hygiene - forecasting accuracy is non-negotiable What Success Looks Like First 90 days: Full portfolio reviewed, tiered, and risks flagged First automated touchpoints built and running Inbound query patterns documented and being addressed systematically Initial EBRs booked with accounts showing expansion or strategic potential Ongoing: 90%+ Gross Revenue Retention across the portfolio NRR tracking toward 110-125%+ No renewal missed or deprioritised due to volume A progressively more automated and self-serve-ready portfolio, with human effort concentrated where it creates the most value Clean, accurate CRM - HubSpot up to date at all times About You Essential Proven experience managing large, high-volume portfolios - 100+ accounts - with clear renewal and retention results Demonstrated experience personally building automated onboarding, adoption, and renewal journeys - not just using existing flows, but designing and owning them Strong support instincts: fast, accurate, empathetic responses to a constant flow of client queries Technical literacy sufficient to triage platform issues and communicate clearly to both customers and engineering High data literacy - you use health scores, usage signals, and engagement metrics to make decisions, not gut feel Highly organised, with demonstrable systems for tracking renewals, flagging risks, and managing a large portfolio without accounts slipping Proactive communicator - in a remote company, over-communication is a feature, not a flaw Cross-functional and resourceful - comfortable working across support, engineering, product, and sales without needing to be managed step by step Strong async written communication across email, Slack, and whatever channels clients use When asked about your experience, strong candidates can clearly articulate: Digital CS systems they personally built - not maintained, built How automation directly improved renewal or retention outcomes Where something didn't work and how they iterated What changed for customers because of the systems they designed Highly Desirable Experience working with education institutions - understanding of semester cycles, academic procurement, and the cultural dynamics of working with lecturers and administrators Hands-on experience with CS platforms such as HubSpot, ChurnZero, Customer.io, or similar Exposure to token or licence models with non-standard renewal complexity Familiarity with cybersecurity, technical learning platforms, or EdTech This Role Is Probably Not Right For You If You Prefer traditional, relationship-heavy account management as your primary lever Have not personally built automation or lifecycle journeys from scratch Rely on manual outreach as the default response to retention risk Need significant direction to identify problems and build solutions independently The Kind of Person Who Thrives Here You're energised by breadth, not intimidated by it. You see a portfolio of 165 accounts and your first instinct is to design the system that serves them well - and then identify the 15 that need a real conversation. You don't wait to be told what to do. You see the gap, design the solution . click apply for full job details
Inspire Resourcing are recruiting a Sales Administrator on behalf of our client based in Chesterfield. The successful candidate will provide efficient administrative and customer support to the sales team, ensuring the smooth processing of orders and enquiries in a fast-paced manufacturing environment. Key Responsibilities Sales & Order Administration Accurately process sales orders from enquiry through to delivery Prepare quotations, order acknowledgements, and associated sales documentation Maintain customer, project, and pricing data within CRM/ERP systems Liaise with production, planning, logistics, and procurement teams to ensure timely order fulfilment Customer & Account Support Act as a first point of contact for customer enquiries via phone and email Provide product information, lead times, specifications, and pricing support Build effective working relationships with customers, sales managers, contractors, and distributors Resolve order queries, delivery issues, and invoice discrepancies promptly Provide administrative support to the Business Development Manager Maintain accurate digital and paper-based filing systems Support continuous improvement of sales and administrative processes Ensure compliance with company procedures, quality standards, and health & safety requirements Requirements Previous experience in a customer facing role Strong organisational skills and excellent attention to detail Confident written and verbal communication skills Proficient in Microsoft Office (Word, Excel, Outlook) Ability to manage multiple priorities in a busy environment
May 02, 2026
Full time
Inspire Resourcing are recruiting a Sales Administrator on behalf of our client based in Chesterfield. The successful candidate will provide efficient administrative and customer support to the sales team, ensuring the smooth processing of orders and enquiries in a fast-paced manufacturing environment. Key Responsibilities Sales & Order Administration Accurately process sales orders from enquiry through to delivery Prepare quotations, order acknowledgements, and associated sales documentation Maintain customer, project, and pricing data within CRM/ERP systems Liaise with production, planning, logistics, and procurement teams to ensure timely order fulfilment Customer & Account Support Act as a first point of contact for customer enquiries via phone and email Provide product information, lead times, specifications, and pricing support Build effective working relationships with customers, sales managers, contractors, and distributors Resolve order queries, delivery issues, and invoice discrepancies promptly Provide administrative support to the Business Development Manager Maintain accurate digital and paper-based filing systems Support continuous improvement of sales and administrative processes Ensure compliance with company procedures, quality standards, and health & safety requirements Requirements Previous experience in a customer facing role Strong organisational skills and excellent attention to detail Confident written and verbal communication skills Proficient in Microsoft Office (Word, Excel, Outlook) Ability to manage multiple priorities in a busy environment
Job Title: Customer Success Administrator Salary: £28,000 to £30,000 per annum Location: Hatfield Contract: Permanent, full-time Hours: Monday to Friday 7.30am to 16.30pm COMPANY PROFILE Join a leading construction company that values its employees and fosters personal and professional growth. Work in modern, open-plan offices with a positive team environment. They are seeking a candidate with a customer-focused background and ideally, project coordination experience. You ll play a key role in managing materials, arranging deliveries, and providing project recommendations. If you're detail-oriented and proactive, this is the opportunity for you! SKILLS REQUIRED 2+ years in an office based customer service role Excellent communication skills over the phone and email Good numeracy skills Strong IT skills, excellent working knowledge on Excel Full UK licence to get to the location DESIRABLE SKILLS Knowledge / experience in the construction industry Sales support experience Able to read and understand architect drawings and specifications Competent with ERP / CRM systems Previous project coordination experience RESPONSIBILITIES Provide excellent customer service and manage calls. Process orders, coordinate deliveries, and resolve queries. Support customers, sales, and team leader daily. Scale floor plans, coordinate designs, and recommend products. Manage suppliers, chase orders, and check stock availability. Handle invoicing, payments, discrepancies, and emails. ADDITIONAL INFORMATION 25 days annual leave + bank holidays Christmas closure Workplace pension Parking on-site Modern offices Team events & socials Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted. SMT Recruitment is a multi-award-winning specialist recruitment consultancy providing temporary, contract, and permanent recruitment solutions across selected business sectors. To stay up to date with our latest opportunities, please visit our website, like us on Facebook, and follow us on Instagram or LinkedIn. Please refer to SMT s Privacy Policy for details on how we manage your data.
May 02, 2026
Full time
Job Title: Customer Success Administrator Salary: £28,000 to £30,000 per annum Location: Hatfield Contract: Permanent, full-time Hours: Monday to Friday 7.30am to 16.30pm COMPANY PROFILE Join a leading construction company that values its employees and fosters personal and professional growth. Work in modern, open-plan offices with a positive team environment. They are seeking a candidate with a customer-focused background and ideally, project coordination experience. You ll play a key role in managing materials, arranging deliveries, and providing project recommendations. If you're detail-oriented and proactive, this is the opportunity for you! SKILLS REQUIRED 2+ years in an office based customer service role Excellent communication skills over the phone and email Good numeracy skills Strong IT skills, excellent working knowledge on Excel Full UK licence to get to the location DESIRABLE SKILLS Knowledge / experience in the construction industry Sales support experience Able to read and understand architect drawings and specifications Competent with ERP / CRM systems Previous project coordination experience RESPONSIBILITIES Provide excellent customer service and manage calls. Process orders, coordinate deliveries, and resolve queries. Support customers, sales, and team leader daily. Scale floor plans, coordinate designs, and recommend products. Manage suppliers, chase orders, and check stock availability. Handle invoicing, payments, discrepancies, and emails. ADDITIONAL INFORMATION 25 days annual leave + bank holidays Christmas closure Workplace pension Parking on-site Modern offices Team events & socials Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted. SMT Recruitment is a multi-award-winning specialist recruitment consultancy providing temporary, contract, and permanent recruitment solutions across selected business sectors. To stay up to date with our latest opportunities, please visit our website, like us on Facebook, and follow us on Instagram or LinkedIn. Please refer to SMT s Privacy Policy for details on how we manage your data.
Data Input Administrator Location: Diss, Norfolk Pay: £14.00 per hour Hours: 8:30am-5:00pm, 30 mins lunch - part time also considered Duration: 1 month initially, with potential extension We're supporting a local business who are undergoing a CRM changeover and need an organised Administrator to assist with data input and system updates. About the role: You'll be transferring data, creating new records, and helping support both the Sales and Marketing teams during a period of system transition. The role involves working with their current CRM system and Sage 200 while they move to a new platform, so accuracy and attention to detail are key. What you'll be doing: Inputting and transferring data between systems Creating and updating records on the CRM and Sage 200 Supporting changes to order and delivery information processes Providing general administrative support to Sales and Marketing Ensuring all information is entered accurately and efficiently What we're looking for: Strong attention to detail and accurate data entry skills Experience using Sage Accounting software (Sage 50 or 200 preferred) Familiarity with CRM systems Confident with general administration and system-based tasks Able to work independently and support multiple teams If you're available immediately and can offer support during a busy period, we'd love to hear from you.
May 02, 2026
Seasonal
Data Input Administrator Location: Diss, Norfolk Pay: £14.00 per hour Hours: 8:30am-5:00pm, 30 mins lunch - part time also considered Duration: 1 month initially, with potential extension We're supporting a local business who are undergoing a CRM changeover and need an organised Administrator to assist with data input and system updates. About the role: You'll be transferring data, creating new records, and helping support both the Sales and Marketing teams during a period of system transition. The role involves working with their current CRM system and Sage 200 while they move to a new platform, so accuracy and attention to detail are key. What you'll be doing: Inputting and transferring data between systems Creating and updating records on the CRM and Sage 200 Supporting changes to order and delivery information processes Providing general administrative support to Sales and Marketing Ensuring all information is entered accurately and efficiently What we're looking for: Strong attention to detail and accurate data entry skills Experience using Sage Accounting software (Sage 50 or 200 preferred) Familiarity with CRM systems Confident with general administration and system-based tasks Able to work independently and support multiple teams If you're available immediately and can offer support during a busy period, we'd love to hear from you.
Recruitment Solutions (North West) Ltd
Heywood, Lancashire
We are looking for a highly organised and proactive Sales Administrator to support our sales team with administrative and operational tasks. The successful candidate will play a key role in ensuring the smooth running of the sales process by managing customer orders, maintaining accurate records, and coordinating communication between the sales team, customers, and internal departments. Key Responsibilities for a Sales Administrator: Provide administrative support to the sales team to help achieve sales targets. Process customer orders accurately and efficiently. Maintain and update customer databases and CRM systems. Prepare sales reports, presentations, and documents. Respond to customer enquiries via phone and email. Coordinate with internal departments such as finance, logistics, and customer service. Track sales performance and assist with reporting and forecasting. Schedule meetings and manage calendars for the sales team. Support the preparation of quotes, proposals, and contracts. Ensure all documentation and records are organised and up to date. Skills for a Sales Administrator: Previous experience in an administrative or sales support role preferred. Strong organisational and time management skills. Excellent communication and interpersonal abilities. Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint). Experience with CRM systems is an advantage. High attention to detail and accuracy. Ability to work independently and as part of a team. Benefits: Competitive salary based on experience. Opportunity to work in a dynamic and supportive team environment. Career development and training opportunities. Death in Service Insurance. Opportunity to earn monthly & annual bonuses. Disclaimer Due to the large number of applications we receive, we may not be able to respond to every applicant. If you have not heard from us within two weeks, please consider your application for the currently advertised position unsuccessful. However, we may contact you regarding other suitable roles. We want to emphasize that no wording in this advertisement is intended to discriminate based on gender, marital status, race, religion, ethnicity, age, disability, or sexual orientation. All candidates will be evaluated solely on their merits, qualifications, and ability to fulfil the responsibilities of the role. Recruitment Solutions (NW) LTD operates as an employment agency for both permanent recruitment and temporary placements.
May 02, 2026
Full time
We are looking for a highly organised and proactive Sales Administrator to support our sales team with administrative and operational tasks. The successful candidate will play a key role in ensuring the smooth running of the sales process by managing customer orders, maintaining accurate records, and coordinating communication between the sales team, customers, and internal departments. Key Responsibilities for a Sales Administrator: Provide administrative support to the sales team to help achieve sales targets. Process customer orders accurately and efficiently. Maintain and update customer databases and CRM systems. Prepare sales reports, presentations, and documents. Respond to customer enquiries via phone and email. Coordinate with internal departments such as finance, logistics, and customer service. Track sales performance and assist with reporting and forecasting. Schedule meetings and manage calendars for the sales team. Support the preparation of quotes, proposals, and contracts. Ensure all documentation and records are organised and up to date. Skills for a Sales Administrator: Previous experience in an administrative or sales support role preferred. Strong organisational and time management skills. Excellent communication and interpersonal abilities. Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint). Experience with CRM systems is an advantage. High attention to detail and accuracy. Ability to work independently and as part of a team. Benefits: Competitive salary based on experience. Opportunity to work in a dynamic and supportive team environment. Career development and training opportunities. Death in Service Insurance. Opportunity to earn monthly & annual bonuses. Disclaimer Due to the large number of applications we receive, we may not be able to respond to every applicant. If you have not heard from us within two weeks, please consider your application for the currently advertised position unsuccessful. However, we may contact you regarding other suitable roles. We want to emphasize that no wording in this advertisement is intended to discriminate based on gender, marital status, race, religion, ethnicity, age, disability, or sexual orientation. All candidates will be evaluated solely on their merits, qualifications, and ability to fulfil the responsibilities of the role. Recruitment Solutions (NW) LTD operates as an employment agency for both permanent recruitment and temporary placements.
Reed Business Support are recruiting for a Client Services Trainee Vetting Agent on behalf of a well-established, international organisation operating within the technology and security sector . This is an excellent opportunity for a motivated individual looking to build a long-term career within a regulated, professional environment. This role would suit someone who is detail-oriented, customer-focused, and confident working in a fast-paced setting, with the opportunity to develop specialist knowledge through structured training and ongoing support. About the Role As a Client Services Trainee Vetting Agent, you will play a key role in supporting internal teams and external customers while ensuring industry and regulatory standards are met. Key responsibilities include: Managing customer correspondence and requests in a timely and accurate manner Reviewing documentation and information to ensure compliance with regulatory requirements Maintaining accurate records and updating internal systems Communicating professionally with stakeholders at all levels Supporting wider team objectives and meeting agreed service levels and KPIs Using language skills ( French and/or Portuguese ) to assist with queries and documentation where required About You To be successful in this role, you will demonstrate: Fluent written and spoken English, plus French and/or Portuguese Strong communication and customer service skills Excellent organisational skills with strong attention to detail Ability to manage multiple tasks and work to deadlines Confidence using Microsoft Office and database or CRM systems A proactive, positive approach and the ability to work both independently and as part of a team Previous experience in an office-based, customer service, administration or compliance-focused role would be beneficial, though full training will be provided. What's on Offer Competitive salary within the local market Hybrid working following initial training Structured onboarding and ongoing development Supportive team environment within a growing organisation Pension scheme and additional benefits typical of the sector Long-term career progression opportunities If you are interested in this Client Services Trainee Vetting Agent opportunity, please apply today. Reed Business Support look forward to supporting you with the next step in your career.
May 02, 2026
Full time
Reed Business Support are recruiting for a Client Services Trainee Vetting Agent on behalf of a well-established, international organisation operating within the technology and security sector . This is an excellent opportunity for a motivated individual looking to build a long-term career within a regulated, professional environment. This role would suit someone who is detail-oriented, customer-focused, and confident working in a fast-paced setting, with the opportunity to develop specialist knowledge through structured training and ongoing support. About the Role As a Client Services Trainee Vetting Agent, you will play a key role in supporting internal teams and external customers while ensuring industry and regulatory standards are met. Key responsibilities include: Managing customer correspondence and requests in a timely and accurate manner Reviewing documentation and information to ensure compliance with regulatory requirements Maintaining accurate records and updating internal systems Communicating professionally with stakeholders at all levels Supporting wider team objectives and meeting agreed service levels and KPIs Using language skills ( French and/or Portuguese ) to assist with queries and documentation where required About You To be successful in this role, you will demonstrate: Fluent written and spoken English, plus French and/or Portuguese Strong communication and customer service skills Excellent organisational skills with strong attention to detail Ability to manage multiple tasks and work to deadlines Confidence using Microsoft Office and database or CRM systems A proactive, positive approach and the ability to work both independently and as part of a team Previous experience in an office-based, customer service, administration or compliance-focused role would be beneficial, though full training will be provided. What's on Offer Competitive salary within the local market Hybrid working following initial training Structured onboarding and ongoing development Supportive team environment within a growing organisation Pension scheme and additional benefits typical of the sector Long-term career progression opportunities If you are interested in this Client Services Trainee Vetting Agent opportunity, please apply today. Reed Business Support look forward to supporting you with the next step in your career.
Adara is where work meets fun. Sure, work can be dull sometimes - but not here. We keep things lively with plenty of laughs along the way. Don t get us wrong - we work hard, but we have a blast doing it. At Adara, we believe great design starts with great people. That s why we foster a culture where creativity is celebrated, innovation is embraced, and career growth is a priority. If you re looking for a workplace as forward-thinking as the designs we create where no two days are the same and problem-solving is part of the everyday then you belong at Adara. You ll be a perfect match if you: Thrive in a fast-paced, dynamic environment Are a proactive multitasker who loves making things happen Want to be part of a collaborative, supportive team where your ideas truly matter You get things done - independently The Role at a Glance: Client Projects Coordinator North London Mill Hill Office Based Minimum 2 Day Per Week / Hybrid Working £30,000 - £35,000 Full Time - Permanent Hours: 37.5 Hours Per Week, Monday - Friday, 9am - 5pm Culture: Trust, Respect, Shared Success, laugh a lot, Work a lot Company: A forward-thinking architecture and planning firm Your Background / Skills: Administration, Coordination, Client Support, Customer Service, Stakeholder Management Skills: Friendly. Great Time management. Organised. Customer focussed. Excellent English oral and written communication. About us: The home of amazing architecture. Adara is a dynamic architectural and planning practice based in London, specializing in high-quality residential projects with select commercial work - we work on some really fun projects. Founded in 2018, our team brings over 20 years of combined experience in planning and design, offering expert guidance to bring our clients' visions to life. We don t just design homes we redefine them. With a perfect blend of planning expertise and creative vision, we push the boundaries of modern architecture to create spaces that are as functional as they are stunning. Our team is made up of innovators, problem-solvers, and passionate designers who thrive on collaboration and fresh ideas. At Adara, we are more than just architects and planners; we are a team driven by passion, collaboration, and excellence. We cultivate a culture of trust, respect, and shared success, where every team member plays a vital role in shaping the future of our practice. We prioritise quality over quantity, carefully selecting projects that inspire us challenging yet rewarding designs that push boundaries and spark creativity. If you're looking to be part of a forward-thinking, supportive, and talented team, then look no further! The Opportunity: We are looking for a highly organised and proactive Client Projects Coordinator / Administrator to join our London-based team. This role is central to keeping our projects moving ensuring smooth communication between clients, architects, planners, and external stakeholders, while managing the day-to-day administration that underpins our success. As the key point of contact for clients, you ll keep them updated on progress, handle queries with professionalism, and provide clear, timely updates. You ll also manage the administrative side of projects from preparing and sending fee proposals, supporting planners with applications, and processing invoices, to maintaining accurate records and keeping deadlines on track using our CRM systems. Once fully trained, you ll enjoy the flexibility of hybrid working (minimum one day per week in the office) while remaining an integral part of our collaborative team. You ll also play an active role in building client relationships handling new enquiries, setting up proposals, dispatching documents, and ensuring smooth onboarding. With over 100 live projects on the go, no two days are ever the same and there s always something exciting to coordinate. Other tasks include: • Generating and issuing invoices; tracking payments • Managing banking and financial transactions • Submitting online applications • Client communication and updates • Vendor coordination and client support • Invoice tracking and follow-ups • Internal project coordination • Scheduling and call coordination • Documenting processes and workflows • Maintaining centralised knowledge sharing & CRM About you: • 3-5 years of demonstrable office-based experience in a fast-paced environment, showcasing strong administrative and coordination skills • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) with the ability to efficiently manage documents, spreadsheets, and communications • Excellent command of English (both written and spoken) with advanced communication skills to convey information clearly and professionally • Exceptional written and verbal communication skills, ensuring clarity and professionalism in client interactions and internal coordination • Strong attention to detail and accuracy, with a critical eye for reviewing documents, invoices, and correspondence • Excellent interpersonal and relationship-building skills, with a client-focused approach to maintaining strong connections with key clients and service users • Ability to work effectively under pressure, managing multiple tasks and deadlines in a dynamic environment • Team player with a proactive mindset, capable of working collaboratively while also taking initiative and handling responsibilities independently • No prior experience in planning or architecture is required, but a background or interest in the field is a plus Sounds like a good fit? Apply here for a fast-track path to our amazing Founder Dominic. Your Experience / Background / Previous Roles May Include: Administrator, Coordinator, Customer Service, Customer Support, Client Support, Client Success, Office Manager, Team Administrator, Team Coordinator, EA, PA, Executive Assistant, Personal Assistant, Architect Team Assistant. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 01, 2026
Full time
Adara is where work meets fun. Sure, work can be dull sometimes - but not here. We keep things lively with plenty of laughs along the way. Don t get us wrong - we work hard, but we have a blast doing it. At Adara, we believe great design starts with great people. That s why we foster a culture where creativity is celebrated, innovation is embraced, and career growth is a priority. If you re looking for a workplace as forward-thinking as the designs we create where no two days are the same and problem-solving is part of the everyday then you belong at Adara. You ll be a perfect match if you: Thrive in a fast-paced, dynamic environment Are a proactive multitasker who loves making things happen Want to be part of a collaborative, supportive team where your ideas truly matter You get things done - independently The Role at a Glance: Client Projects Coordinator North London Mill Hill Office Based Minimum 2 Day Per Week / Hybrid Working £30,000 - £35,000 Full Time - Permanent Hours: 37.5 Hours Per Week, Monday - Friday, 9am - 5pm Culture: Trust, Respect, Shared Success, laugh a lot, Work a lot Company: A forward-thinking architecture and planning firm Your Background / Skills: Administration, Coordination, Client Support, Customer Service, Stakeholder Management Skills: Friendly. Great Time management. Organised. Customer focussed. Excellent English oral and written communication. About us: The home of amazing architecture. Adara is a dynamic architectural and planning practice based in London, specializing in high-quality residential projects with select commercial work - we work on some really fun projects. Founded in 2018, our team brings over 20 years of combined experience in planning and design, offering expert guidance to bring our clients' visions to life. We don t just design homes we redefine them. With a perfect blend of planning expertise and creative vision, we push the boundaries of modern architecture to create spaces that are as functional as they are stunning. Our team is made up of innovators, problem-solvers, and passionate designers who thrive on collaboration and fresh ideas. At Adara, we are more than just architects and planners; we are a team driven by passion, collaboration, and excellence. We cultivate a culture of trust, respect, and shared success, where every team member plays a vital role in shaping the future of our practice. We prioritise quality over quantity, carefully selecting projects that inspire us challenging yet rewarding designs that push boundaries and spark creativity. If you're looking to be part of a forward-thinking, supportive, and talented team, then look no further! The Opportunity: We are looking for a highly organised and proactive Client Projects Coordinator / Administrator to join our London-based team. This role is central to keeping our projects moving ensuring smooth communication between clients, architects, planners, and external stakeholders, while managing the day-to-day administration that underpins our success. As the key point of contact for clients, you ll keep them updated on progress, handle queries with professionalism, and provide clear, timely updates. You ll also manage the administrative side of projects from preparing and sending fee proposals, supporting planners with applications, and processing invoices, to maintaining accurate records and keeping deadlines on track using our CRM systems. Once fully trained, you ll enjoy the flexibility of hybrid working (minimum one day per week in the office) while remaining an integral part of our collaborative team. You ll also play an active role in building client relationships handling new enquiries, setting up proposals, dispatching documents, and ensuring smooth onboarding. With over 100 live projects on the go, no two days are ever the same and there s always something exciting to coordinate. Other tasks include: • Generating and issuing invoices; tracking payments • Managing banking and financial transactions • Submitting online applications • Client communication and updates • Vendor coordination and client support • Invoice tracking and follow-ups • Internal project coordination • Scheduling and call coordination • Documenting processes and workflows • Maintaining centralised knowledge sharing & CRM About you: • 3-5 years of demonstrable office-based experience in a fast-paced environment, showcasing strong administrative and coordination skills • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) with the ability to efficiently manage documents, spreadsheets, and communications • Excellent command of English (both written and spoken) with advanced communication skills to convey information clearly and professionally • Exceptional written and verbal communication skills, ensuring clarity and professionalism in client interactions and internal coordination • Strong attention to detail and accuracy, with a critical eye for reviewing documents, invoices, and correspondence • Excellent interpersonal and relationship-building skills, with a client-focused approach to maintaining strong connections with key clients and service users • Ability to work effectively under pressure, managing multiple tasks and deadlines in a dynamic environment • Team player with a proactive mindset, capable of working collaboratively while also taking initiative and handling responsibilities independently • No prior experience in planning or architecture is required, but a background or interest in the field is a plus Sounds like a good fit? Apply here for a fast-track path to our amazing Founder Dominic. Your Experience / Background / Previous Roles May Include: Administrator, Coordinator, Customer Service, Customer Support, Client Support, Client Success, Office Manager, Team Administrator, Team Coordinator, EA, PA, Executive Assistant, Personal Assistant, Architect Team Assistant. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
We're working with a well-established organisation within the textiles sector who are looking to add a Sales Administrator to their busy commercial team based in Smethwick . This is a fantastic opportunity for someone with strong administrative experience to join a fast-paced, supportive environment where accuracy and organisation are key. Benefits: Salary up to 28,000 Hours of work: 08:00am 16:30pm Monday to Friday 37.5 hours per week Location: Smethwick 29 days holiday Free onsite parking Discounted Gym Membership Employee discounts EAP Scheme Stable, long-term opportunity within an established business Varied and fast-paced role with real responsibility Supportive team environment The Role As a Sales Administrator you'll provide full administrative support to the commercial office, ensuring customer records, contracts, and reports are managed accurately and efficiently. This is a varied position where you'll be a key point of contact for both internal teams and external customers. Key Responsibilities Managing incoming communication via phone, email, and in person Processing contractual documentation in line with company procedures Updating internal systems and maintaining accurate customer records Producing detailed reports for both internal stakeholders and customers Processing sales orders, raising invoices, and managing billing queries Handling manual invoices and credit notes Supporting CRM systems, including assisting with internal training Managing customer pricing updates and communicating changes General administration including bookings, stationery, and invoice processing Continuously reviewing and improving internal processes Skills/Experience required: Previous experience within a sales administration or busy admin environment Strong working knowledge of Microsoft Office, particularly Excel Experience using CRM systems and internal databases Highly organised with the ability to manage multiple tasks and deadlines Excellent communication skills, both written and verbal Able to work independently and use initiative If this sounds like you, please apply today!
May 01, 2026
Full time
We're working with a well-established organisation within the textiles sector who are looking to add a Sales Administrator to their busy commercial team based in Smethwick . This is a fantastic opportunity for someone with strong administrative experience to join a fast-paced, supportive environment where accuracy and organisation are key. Benefits: Salary up to 28,000 Hours of work: 08:00am 16:30pm Monday to Friday 37.5 hours per week Location: Smethwick 29 days holiday Free onsite parking Discounted Gym Membership Employee discounts EAP Scheme Stable, long-term opportunity within an established business Varied and fast-paced role with real responsibility Supportive team environment The Role As a Sales Administrator you'll provide full administrative support to the commercial office, ensuring customer records, contracts, and reports are managed accurately and efficiently. This is a varied position where you'll be a key point of contact for both internal teams and external customers. Key Responsibilities Managing incoming communication via phone, email, and in person Processing contractual documentation in line with company procedures Updating internal systems and maintaining accurate customer records Producing detailed reports for both internal stakeholders and customers Processing sales orders, raising invoices, and managing billing queries Handling manual invoices and credit notes Supporting CRM systems, including assisting with internal training Managing customer pricing updates and communicating changes General administration including bookings, stationery, and invoice processing Continuously reviewing and improving internal processes Skills/Experience required: Previous experience within a sales administration or busy admin environment Strong working knowledge of Microsoft Office, particularly Excel Experience using CRM systems and internal databases Highly organised with the ability to manage multiple tasks and deadlines Excellent communication skills, both written and verbal Able to work independently and use initiative If this sounds like you, please apply today!
Office Administrator Location: Chandlers Ford Salary: to 29,000pa depending on experience Hours: Monday to Friday, 8:00 AM - 5:00 PM Our client, an established and independently owned company based in the Chandlers Ford area, is seeking an experienced Office Administrator to join their friendly and supportive team. This is an excellent opportunity for someone who enjoys working in a busy environment and enjoys working as part of a small team environment. The role combines finance administration with general office support. Key Responsibilities Answer and direct incoming calls. Process payment invoices in Xero and perform reconciliations. Prepare and issue customer invoices. Validate and reconcile bank statements. Ensure purchase orders are obtained promptly. Manage account queries and escalate when necessary. Maintain and issue call-out and problem system logs. Approve certificates submitted by technicians. Monitor and update holiday and sickness records. Issue further action certificates as required. Keep CRM database accurate and up to date. Skills & Experience Required Good communication skills. Previous experience in a similar role. Ability to work independently and take ownership of tasks. Excellent attention to detail. Ability to meet deadlines and adapt to changing business needs. Team player with a flexible approach. A positive attitude and sense of humour. Confident IT skills in MS Office, Excel, Xero (an advantage) If this role is of interest and you have the necessary skills and experience, please don't hesitate to APPLY. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
May 01, 2026
Full time
Office Administrator Location: Chandlers Ford Salary: to 29,000pa depending on experience Hours: Monday to Friday, 8:00 AM - 5:00 PM Our client, an established and independently owned company based in the Chandlers Ford area, is seeking an experienced Office Administrator to join their friendly and supportive team. This is an excellent opportunity for someone who enjoys working in a busy environment and enjoys working as part of a small team environment. The role combines finance administration with general office support. Key Responsibilities Answer and direct incoming calls. Process payment invoices in Xero and perform reconciliations. Prepare and issue customer invoices. Validate and reconcile bank statements. Ensure purchase orders are obtained promptly. Manage account queries and escalate when necessary. Maintain and issue call-out and problem system logs. Approve certificates submitted by technicians. Monitor and update holiday and sickness records. Issue further action certificates as required. Keep CRM database accurate and up to date. Skills & Experience Required Good communication skills. Previous experience in a similar role. Ability to work independently and take ownership of tasks. Excellent attention to detail. Ability to meet deadlines and adapt to changing business needs. Team player with a flexible approach. A positive attitude and sense of humour. Confident IT skills in MS Office, Excel, Xero (an advantage) If this role is of interest and you have the necessary skills and experience, please don't hesitate to APPLY. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Administrator Annual Salary: £24,000 Location: Horsham Job Type: Full-time I am currently recruiting for a detail-oriented Administrator to join a well-established company based in Horsham. This opportunity would suit candidates with experience in managing complex documentation and delivering a professional client experience within a regulated environment. Day-to-day duties of the role: Handle inbound client enquiries relating to probate services. Review, prepare, and manage a wide range of legal and financial documents. Provide accurate quotations to clients based on written information. Communicate clearly and professionally with clients via phone and email. Follow defined processes and compliance procedures at all times. Maintain accurate records, case notes, and documentation. Work closely with internal stakeholders to progress cases efficiently. Ensure all data handling meets regulatory and internal standards. Required Skills & Qualifications: Excellent spoken and written English. Strong attention to detail with the ability to manage complex documentation. Ability to follow structured processes accurately. Comfortable working with written data as the primary source of information. Confident handling high volumes of paperwork. Competent using Microsoft Outlook and experience using CRM systems, ideally Microsoft Dynamics. Desirable: Background in legal, financial services, banking, or insurance. Exposure to probate, estates, or other regulated environments. Previous client-facing or sales-based experience within professional services. Benefits: Full training provided. Opportunity to work in a highly organised and process-driven environment. Be part of a professional, calm and client-focused team. Strong cultural fit within a close-knit team. Reliable and comfortable working in a regulated setting. To avoid disappointment apply now.
May 01, 2026
Full time
Administrator Annual Salary: £24,000 Location: Horsham Job Type: Full-time I am currently recruiting for a detail-oriented Administrator to join a well-established company based in Horsham. This opportunity would suit candidates with experience in managing complex documentation and delivering a professional client experience within a regulated environment. Day-to-day duties of the role: Handle inbound client enquiries relating to probate services. Review, prepare, and manage a wide range of legal and financial documents. Provide accurate quotations to clients based on written information. Communicate clearly and professionally with clients via phone and email. Follow defined processes and compliance procedures at all times. Maintain accurate records, case notes, and documentation. Work closely with internal stakeholders to progress cases efficiently. Ensure all data handling meets regulatory and internal standards. Required Skills & Qualifications: Excellent spoken and written English. Strong attention to detail with the ability to manage complex documentation. Ability to follow structured processes accurately. Comfortable working with written data as the primary source of information. Confident handling high volumes of paperwork. Competent using Microsoft Outlook and experience using CRM systems, ideally Microsoft Dynamics. Desirable: Background in legal, financial services, banking, or insurance. Exposure to probate, estates, or other regulated environments. Previous client-facing or sales-based experience within professional services. Benefits: Full training provided. Opportunity to work in a highly organised and process-driven environment. Be part of a professional, calm and client-focused team. Strong cultural fit within a close-knit team. Reliable and comfortable working in a regulated setting. To avoid disappointment apply now.
The Administrator will provide efficient administrative and data entry support while acting as a key point of contact for end users. The role involves maintaining accurate records, processing information, and communicating clearly with internal and external customers to resolve queries and provide updates. Key Responsibilities Administrative & Data Entry Duties Accurately input, update, and maintain data across internal systems and databases Process forms, applications, and documentation in line with company procedures Ensure records are complete, accurate, and compliant with data protection requirements Perform regular data checks to identify errors or missing information Produce routine reports and summaries as required File, scan, and manage documents (electronic and paper-based) End User Communication Act as a first point of contact for end users via phone, email, or face-to-face Respond to queries clearly, professionally, and in a timely manner Explain processes, next steps, and outcomes to end users in plain language Escalate complex issues to the appropriate team while keeping users informed Maintain a customer-focused approach at all times General Responsibilities Support colleagues and other departments with administrative tasks Adhere to company policies, procedures, and service level agreements Handle confidential and sensitive information appropriately Contribute to process improvements and ways of working Carry out any additional reasonable duties as required Essential Skills & Experience Previous experience in an administrative or office-based role Strong data entry skills with high attention to detail Confident communicating with end users/customers by phone and email Good organisational and time-management skills Ability to handle multiple tasks and priorities Competent using Microsoft Office (Word, Excel, Outlook) or similar systems Professional, polite, and approachable manner Desirable Skills & Experience Experience working in a customer-facing administrative role Familiarity with CRM or internal database systems Experience handling sensitive or confidential information Understanding of basic data protection principles
May 01, 2026
Seasonal
The Administrator will provide efficient administrative and data entry support while acting as a key point of contact for end users. The role involves maintaining accurate records, processing information, and communicating clearly with internal and external customers to resolve queries and provide updates. Key Responsibilities Administrative & Data Entry Duties Accurately input, update, and maintain data across internal systems and databases Process forms, applications, and documentation in line with company procedures Ensure records are complete, accurate, and compliant with data protection requirements Perform regular data checks to identify errors or missing information Produce routine reports and summaries as required File, scan, and manage documents (electronic and paper-based) End User Communication Act as a first point of contact for end users via phone, email, or face-to-face Respond to queries clearly, professionally, and in a timely manner Explain processes, next steps, and outcomes to end users in plain language Escalate complex issues to the appropriate team while keeping users informed Maintain a customer-focused approach at all times General Responsibilities Support colleagues and other departments with administrative tasks Adhere to company policies, procedures, and service level agreements Handle confidential and sensitive information appropriately Contribute to process improvements and ways of working Carry out any additional reasonable duties as required Essential Skills & Experience Previous experience in an administrative or office-based role Strong data entry skills with high attention to detail Confident communicating with end users/customers by phone and email Good organisational and time-management skills Ability to handle multiple tasks and priorities Competent using Microsoft Office (Word, Excel, Outlook) or similar systems Professional, polite, and approachable manner Desirable Skills & Experience Experience working in a customer-facing administrative role Familiarity with CRM or internal database systems Experience handling sensitive or confidential information Understanding of basic data protection principles
Administrator Location: Chichester Hours: 9:00am 5:00pm Salary: Up to £28,000 dependant on experience. Please note - this is a 3 month FTC, with possibilities to be extended further but not guaranteed at this time. The Role This is a varied and integral position, supporting the preparation of quotations, management of service contracts, and day-to-day commercial administration. You will work closely with internal teams and clients, making strong communication skills and attention to detail essential for success. Key Responsibilities Preparing and issuing accurate quotations within agreed deadlines Managing and maintaining service contracts and related documentation Updating and maintaining customer and contract records within the CRM system Logging client interactions, quotations, and updates on the CRM Handling client enquiries via phone and email in a professional manner Supporting the wider team with general administrative tasks Assisting with pricing, costings, and commercial data Ensuring records and systems are kept accurate and up to date Supporting contract renewals and amendments Monitoring deadlines and helping ensure contractual requirements are met Skills & Experience Previous experience in an administrative, sales support, or similar role A proactive, self-starting approach Confident and professional telephone manner Strong organisational skills and high attention to detail Excellent written and verbal communication skills Proficiency in Microsoft Office (particularly Excel and Outlook) Experience using a CRM system (e.g. Salesforce, HubSpot, or similar) is advantageous Please submit your CV to apply, or contact (url removed) with any queries regarding the role.
May 01, 2026
Contractor
Administrator Location: Chichester Hours: 9:00am 5:00pm Salary: Up to £28,000 dependant on experience. Please note - this is a 3 month FTC, with possibilities to be extended further but not guaranteed at this time. The Role This is a varied and integral position, supporting the preparation of quotations, management of service contracts, and day-to-day commercial administration. You will work closely with internal teams and clients, making strong communication skills and attention to detail essential for success. Key Responsibilities Preparing and issuing accurate quotations within agreed deadlines Managing and maintaining service contracts and related documentation Updating and maintaining customer and contract records within the CRM system Logging client interactions, quotations, and updates on the CRM Handling client enquiries via phone and email in a professional manner Supporting the wider team with general administrative tasks Assisting with pricing, costings, and commercial data Ensuring records and systems are kept accurate and up to date Supporting contract renewals and amendments Monitoring deadlines and helping ensure contractual requirements are met Skills & Experience Previous experience in an administrative, sales support, or similar role A proactive, self-starting approach Confident and professional telephone manner Strong organisational skills and high attention to detail Excellent written and verbal communication skills Proficiency in Microsoft Office (particularly Excel and Outlook) Experience using a CRM system (e.g. Salesforce, HubSpot, or similar) is advantageous Please submit your CV to apply, or contact (url removed) with any queries regarding the role.
A progressive Financial Services business who specialises in financial planning, asset management and platform services. Job Description: Review client, policy, firm, adviser, and transactional data within the CRM to identify: Missing, duplicated, inconsistent, or incorrectly formatted information Correct data issues in line with defined rules, data dictionaries, and process notes Ensure mandatory fields and validation requirements are met following process and system changes Apply consistent naming conventions, categorisations, ownership, and status fields Candidate Requirements: Solid data entry skills someone who is comfortable with data Experience using Microsoft Excel High attention to detail Experience within Financial Services would be an advantage Hours: Monday Thursday, 8:45 am 5:15 pm, Friday 8:45 am 2:15 pm Salary: £12.71 per hour Brampton Recruitment is an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
May 01, 2026
Full time
A progressive Financial Services business who specialises in financial planning, asset management and platform services. Job Description: Review client, policy, firm, adviser, and transactional data within the CRM to identify: Missing, duplicated, inconsistent, or incorrectly formatted information Correct data issues in line with defined rules, data dictionaries, and process notes Ensure mandatory fields and validation requirements are met following process and system changes Apply consistent naming conventions, categorisations, ownership, and status fields Candidate Requirements: Solid data entry skills someone who is comfortable with data Experience using Microsoft Excel High attention to detail Experience within Financial Services would be an advantage Hours: Monday Thursday, 8:45 am 5:15 pm, Friday 8:45 am 2:15 pm Salary: £12.71 per hour Brampton Recruitment is an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
A progressive Financial Services business who specialises in financial planning, asset management and platform services. Job Description: Review client, policy, firm, adviser, and transactional data within the CRM to identify: Missing, duplicated, inconsistent, or incorrectly formatted information Correct data issues in line with defined rules, data dictionaries, and process notes Ensure mandatory fields and validation requirements are met following process and system changes Apply consistent naming conventions, categorisations, ownership, and status fields Candidate Requirements: Solid data entry skills someone who is comfortable with data Experience using Microsoft Excel High attention to detail Experience within Financial Services would be an advantage Hours: Monday Thursday, 8:45 am 5:15 pm, Friday 8:45 am 2:15 pm Salary: £12.71 per hour Brampton Recruitment is an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
May 01, 2026
Full time
A progressive Financial Services business who specialises in financial planning, asset management and platform services. Job Description: Review client, policy, firm, adviser, and transactional data within the CRM to identify: Missing, duplicated, inconsistent, or incorrectly formatted information Correct data issues in line with defined rules, data dictionaries, and process notes Ensure mandatory fields and validation requirements are met following process and system changes Apply consistent naming conventions, categorisations, ownership, and status fields Candidate Requirements: Solid data entry skills someone who is comfortable with data Experience using Microsoft Excel High attention to detail Experience within Financial Services would be an advantage Hours: Monday Thursday, 8:45 am 5:15 pm, Friday 8:45 am 2:15 pm Salary: £12.71 per hour Brampton Recruitment is an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.
Excellent Sales Coordinator / Sales Support Administrator opportunity! Location: Bordon GU35 where public transport is limited so you would ideally be able to drive Hours: 8am 4.30pm, Mon Fri Our client is one of the UK s most well established and leading specialists in the manufacture of specialist doors for the healthcare sector. Working as the Internal Sales Coordinator, you will give sales support in managing and maintaining a healthy, accurate, and high-performing sales pipeline. This is an excellent opportunity for a more junior candidate looking to build a long-term career in sales. The role offers hands-on experience across CRM management, pipeline coordination, and account support, with a clear development pathway into an external, client-facing sales role. Key Responsibilities Sales Pipeline & CRM Management • Maintain and update accurate records within HubSpot CRM, ensuring all opportunities, contacts, and activities are consistently logged • Support the Sales Team with day-to-day pipeline management, helping to ensure opportunities are progressed effectively • Monitor CRM data quality, ensuring the pipeline remains clean, consistent, and reliable • Support reporting and dashboard accuracy to enable clear visibility of pipeline performance Sales & Account Support • Deliver comprehensive daily coordination and administrative support to a team of six external sales professionals, liaising effectively with estimators and internal support colleagues to ensure smooth sales operations • Assist with the ongoing management of key accounts, ensuring timely follow-ups and accurate documentation • Support preparation for meetings, proposals, and client communications Lead Handling & Sales Activity • Field incoming internal sales enquiries and direct them appropriately • Conduct outbound calls on non-core or lower-priority project enquiries • Qualify and log leads accurately within the CRM system Strategic Support • Work closely with the Strategic Relationship Director to capture and input meeting notes into the CRM • Ensure all key interactions and updates are recorded and accessible to the wider team Tools & Systems • Utilise tools such as HubSpot, LinkedIn, and other bespoke packages to support sales activity, research, and pipeline management Required skills/experience Essential • High attention to detail with strong data accuracy skills • Excellent organisational and time management abilities • Strong communication skills, both written and verbal • Comfortable working with systems, data, and processes • Proactive mindset with a willingness to learn and develop Desirable • Experience using a CRM system (preferably HubSpot) • Previous experience in a sales support, administrative, or customer-facing role • Familiarity with sales processes or pipeline management Performance and Development Performance in this role will be measured through clearly defined KPIs and dashboards within HubSpot, with a focus on CRM accuracy, pipeline support, and activity levels. The role is designed as a development position, providing a strong foundation in sales processes and systems. For the right individual, there is a clear progression pathway into an external sales role, typically after a minimum period of 18 months, subject to individual performance and business requirements. APPLY NOW! PS Recruits are acting as an employment agency in relation to this vacancy. Unfortunately, due to the volume of response, only successfully shortlisted candidates will be contacted. By applying to this role your personal details will be submitted to PS Recruits. You can request our privacy statement at any time.
May 01, 2026
Full time
Excellent Sales Coordinator / Sales Support Administrator opportunity! Location: Bordon GU35 where public transport is limited so you would ideally be able to drive Hours: 8am 4.30pm, Mon Fri Our client is one of the UK s most well established and leading specialists in the manufacture of specialist doors for the healthcare sector. Working as the Internal Sales Coordinator, you will give sales support in managing and maintaining a healthy, accurate, and high-performing sales pipeline. This is an excellent opportunity for a more junior candidate looking to build a long-term career in sales. The role offers hands-on experience across CRM management, pipeline coordination, and account support, with a clear development pathway into an external, client-facing sales role. Key Responsibilities Sales Pipeline & CRM Management • Maintain and update accurate records within HubSpot CRM, ensuring all opportunities, contacts, and activities are consistently logged • Support the Sales Team with day-to-day pipeline management, helping to ensure opportunities are progressed effectively • Monitor CRM data quality, ensuring the pipeline remains clean, consistent, and reliable • Support reporting and dashboard accuracy to enable clear visibility of pipeline performance Sales & Account Support • Deliver comprehensive daily coordination and administrative support to a team of six external sales professionals, liaising effectively with estimators and internal support colleagues to ensure smooth sales operations • Assist with the ongoing management of key accounts, ensuring timely follow-ups and accurate documentation • Support preparation for meetings, proposals, and client communications Lead Handling & Sales Activity • Field incoming internal sales enquiries and direct them appropriately • Conduct outbound calls on non-core or lower-priority project enquiries • Qualify and log leads accurately within the CRM system Strategic Support • Work closely with the Strategic Relationship Director to capture and input meeting notes into the CRM • Ensure all key interactions and updates are recorded and accessible to the wider team Tools & Systems • Utilise tools such as HubSpot, LinkedIn, and other bespoke packages to support sales activity, research, and pipeline management Required skills/experience Essential • High attention to detail with strong data accuracy skills • Excellent organisational and time management abilities • Strong communication skills, both written and verbal • Comfortable working with systems, data, and processes • Proactive mindset with a willingness to learn and develop Desirable • Experience using a CRM system (preferably HubSpot) • Previous experience in a sales support, administrative, or customer-facing role • Familiarity with sales processes or pipeline management Performance and Development Performance in this role will be measured through clearly defined KPIs and dashboards within HubSpot, with a focus on CRM accuracy, pipeline support, and activity levels. The role is designed as a development position, providing a strong foundation in sales processes and systems. For the right individual, there is a clear progression pathway into an external sales role, typically after a minimum period of 18 months, subject to individual performance and business requirements. APPLY NOW! PS Recruits are acting as an employment agency in relation to this vacancy. Unfortunately, due to the volume of response, only successfully shortlisted candidates will be contacted. By applying to this role your personal details will be submitted to PS Recruits. You can request our privacy statement at any time.
