Accommodation-Based Services Manager We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse. This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse. Please note that due to the nature of this role, we can only accept female applicants. Position: Accommodation-Based Services Manager Location: West Midlands (Birmingham/Walsall) Hours: Full-time (37.5 hours per week) Salary: £40,000 Contract: Permanent Closing Date: 25th May 2026 You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change. We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services The Role As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands. You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services. Key Responsibilities Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover Take overall responsibility for safeguarding practice, including oversight of high-risk cases Ensure robust risk assessment, safety planning and casework standards Oversee referrals, admissions, occupancy and move-on processes Ensure effective housing management, including rent systems, housing benefit and arrears monitoring Maintain oversight of health and safety, property compliance and refuge security Lead on quality assurance, audits, monitoring and continuous improvement Ensure accurate reporting to funders, commissioners and senior management Manage budgets and monitor expenditure Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally About You You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services. You will: Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services Have strong expertise in safeguarding and managing high-risk cases Be able to lead, motivate and develop teams to deliver high standards Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes Be confident managing competing priorities and driving service improvement Be a strong communicator with the ability to influence and build partnerships Be committed to equality, diversity and anti-discriminatory practice Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems) Ability to participate in an on-call rota and work flexibly Why Work Here Be part of an award-winning, specialist by and for organisation Take on a senior leadership role with real influence and impact Lead services that directly change the lives of women and children Work within a supportive, experienced and values-driven organisation Access ongoing professional development and opportunities to shape services Important Information This post is restricted to women under Schedule 9 of the Equality Act 2010 Enhanced DBS check required The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
May 05, 2026
Full time
Accommodation-Based Services Manager We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse. This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse. Please note that due to the nature of this role, we can only accept female applicants. Position: Accommodation-Based Services Manager Location: West Midlands (Birmingham/Walsall) Hours: Full-time (37.5 hours per week) Salary: £40,000 Contract: Permanent Closing Date: 25th May 2026 You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change. We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services The Role As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands. You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services. Key Responsibilities Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover Take overall responsibility for safeguarding practice, including oversight of high-risk cases Ensure robust risk assessment, safety planning and casework standards Oversee referrals, admissions, occupancy and move-on processes Ensure effective housing management, including rent systems, housing benefit and arrears monitoring Maintain oversight of health and safety, property compliance and refuge security Lead on quality assurance, audits, monitoring and continuous improvement Ensure accurate reporting to funders, commissioners and senior management Manage budgets and monitor expenditure Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally About You You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services. You will: Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services Have strong expertise in safeguarding and managing high-risk cases Be able to lead, motivate and develop teams to deliver high standards Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes Be confident managing competing priorities and driving service improvement Be a strong communicator with the ability to influence and build partnerships Be committed to equality, diversity and anti-discriminatory practice Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems) Ability to participate in an on-call rota and work flexibly Why Work Here Be part of an award-winning, specialist by and for organisation Take on a senior leadership role with real influence and impact Lead services that directly change the lives of women and children Work within a supportive, experienced and values-driven organisation Access ongoing professional development and opportunities to shape services Important Information This post is restricted to women under Schedule 9 of the Equality Act 2010 Enhanced DBS check required The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
We are currently looking for 2 Senior Criminal Enforcement Officers to join our Investigation and Disruption Function within the Safety & Surveillance group. Full time, permanent, home based (occasionally travel to Canary Wharf London or South Mimms, Hertfordshire). The role can only be worked in the UK. About the role Senior Criminal Enforcement Officers work in the Criminal Enforcement Unit (CEU) of the Medicines and Healthcare products Regulatory Agency (MHRA). They investigate serious and complex crime related to the illegal supply of medicines and medical devices, support prosecutions, and deliver strategic, operational and non criminal justice interventions under the 4P strategic response framework. Key responsibilities Delivering and influencing strategic and tactical criminal threat reduction interventions. Leading complex investigations, intelligence operations, initiatives or projects according to MHRA policy, legislation and good practice. Providing capabilities to the highest professional standards and modeling civil service values. Managing multidisciplinary teams to develop and deliver the Unit's threat reduction outcomes. Preparing case files, evidence and supporting documentation to reduce or disrupt identified threats. Coordinating non criminal justice interventions under PREVENT and PROTECT strands. Ensuring integrity and confidentiality of intelligence, evidence and information. Leading projects or portfolios to improve CEU effectiveness. Qualifications Significant experience in investigating serious and complex crime. Experience preparing case files and prosecuting offenders. Advice on legislation and technical options to disrupt criminality. Collaboration with stakeholders to reduce criminal threats. Contribution to the 4P strategic response framework. Person Specification Method of assessment: Application (A), Interview (I) Behaviour criteria (A, I): Working Together; Changing and Improving; Managing a Quality Service. Experience criteria (A, I): Conducting complex criminal investigations Conducting all source intelligence assessment, including structured analytical techniques. Collecting and developing all source intelligence on strategic and tactical threats, including human intelligence. Delivering internet intelligence, investigation and OSINT collection capabilities. Supervising and quality assuring delivery of multiple operational and business support capabilities. Applying the 4P strategic response framework to deliver innovative non criminal justice interventions. Technical criteria (A, I): Formal accreditation under PIP 2 (investigator) or equivalent experience at practitioner level against GCFP standards. Recent formal training in intelligence assessment and analysis (GIAT or equivalent) or high proficiency against PHIA framework. Formal training as a CHIS controller or competence for statutory duties under The Regulation of Investigatory Powers Act 2000. Exceptional written and verbal communication skills and proven ability to produce well focused, independent reports.
May 05, 2026
Full time
We are currently looking for 2 Senior Criminal Enforcement Officers to join our Investigation and Disruption Function within the Safety & Surveillance group. Full time, permanent, home based (occasionally travel to Canary Wharf London or South Mimms, Hertfordshire). The role can only be worked in the UK. About the role Senior Criminal Enforcement Officers work in the Criminal Enforcement Unit (CEU) of the Medicines and Healthcare products Regulatory Agency (MHRA). They investigate serious and complex crime related to the illegal supply of medicines and medical devices, support prosecutions, and deliver strategic, operational and non criminal justice interventions under the 4P strategic response framework. Key responsibilities Delivering and influencing strategic and tactical criminal threat reduction interventions. Leading complex investigations, intelligence operations, initiatives or projects according to MHRA policy, legislation and good practice. Providing capabilities to the highest professional standards and modeling civil service values. Managing multidisciplinary teams to develop and deliver the Unit's threat reduction outcomes. Preparing case files, evidence and supporting documentation to reduce or disrupt identified threats. Coordinating non criminal justice interventions under PREVENT and PROTECT strands. Ensuring integrity and confidentiality of intelligence, evidence and information. Leading projects or portfolios to improve CEU effectiveness. Qualifications Significant experience in investigating serious and complex crime. Experience preparing case files and prosecuting offenders. Advice on legislation and technical options to disrupt criminality. Collaboration with stakeholders to reduce criminal threats. Contribution to the 4P strategic response framework. Person Specification Method of assessment: Application (A), Interview (I) Behaviour criteria (A, I): Working Together; Changing and Improving; Managing a Quality Service. Experience criteria (A, I): Conducting complex criminal investigations Conducting all source intelligence assessment, including structured analytical techniques. Collecting and developing all source intelligence on strategic and tactical threats, including human intelligence. Delivering internet intelligence, investigation and OSINT collection capabilities. Supervising and quality assuring delivery of multiple operational and business support capabilities. Applying the 4P strategic response framework to deliver innovative non criminal justice interventions. Technical criteria (A, I): Formal accreditation under PIP 2 (investigator) or equivalent experience at practitioner level against GCFP standards. Recent formal training in intelligence assessment and analysis (GIAT or equivalent) or high proficiency against PHIA framework. Formal training as a CHIS controller or competence for statutory duties under The Regulation of Investigatory Powers Act 2000. Exceptional written and verbal communication skills and proven ability to produce well focused, independent reports.
Client Local Authority in Newham Job Title Leasehold Programme Manager Pay Rate 53,373 per anum Hours 36 Hours a week(Mon-Fri)9AM-5PM Duration 18 Month Fixed Term Contract Location HYBRID WORKING-2-3 Days in Dockside office,newham Description 1. Purpose of the Role To lead the dedicated Leaseholder Engagement Team responsible for delivering the engagement, communications, consultation, and enforcement-support functions of the Council's Flat Entrance Door (FED) Programme of Replacement across approximately 7,267 leasehold properties Key Responsibilities Programme Coordination and Planning Lead the planning and delivery of the FED Programme engagement workstream, ensuring alignment with overall programme milestones Develop and maintain the programme engagement plan, including phased rollout across high-rise, medium-rise, and low-rise stock Coordinate the team's activities to ensure efficient caseload management across 7,267 properties Monitor programme progress and report monthly to the FED Programme Board on KPIs, risks, and issues Team Management and Supervision Line manage three Leasehold Engagement Officers, including recruitment, induction, supervision, and performance management Allocate caseloads and monitor individual officer workloads to ensure equitable distribution and timely delivery Provide coaching, guidance, and support to team members on complex cases and difficult conversations Conduct regular 1:1 supervision meetings and team meetings to maintain communication and morale Section 20 Consultation Management Oversee the Section 20 consultation process, ensuring all statutory requirements and timescales are met Quality-assure all S20 documentation (Notice of Intention, Notice of Estimates, notification of award) before issue Liaise with Legal Services to ensure consultation materials are legally compliant and defensible Manage the processing of leaseholder observations and contractor nominations Escalation and Complex Case Management Act as the escalation point for complex, disputed, or sensitive cases requiring senior decision-making Handle complaints and formal representations from leaseholders or their representatives Liaise with Legal Services on potential FTT challenges and enforcement proceedings Make decisions on self-replacement opt-out applications where compliance with specification is uncertain Enforcement Protocol Oversight Oversee the initiation of the graduated enforcement protocol (Stages 1-4A) for non-participating leaseholders Ensure adequate evidence and documentation is compiled to support enforcement action Coordinate with Legal Services on breach notices, Section 146 notices, and forfeiture proceedings Essential Criteria Substantial experience in leasehold management, housing management, or a related field Proven experience of managing and supervising a team in a high-volume, target-driven environment Strong knowledge of the Landlord and Tenant Act 1985, including Section 20 consultation requirements Experience of managing statutory consultation processes with strict legal timescales Excellent communication skills, both written and verbal, with the ability to explain complex issues clearly Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 05, 2026
Contractor
Client Local Authority in Newham Job Title Leasehold Programme Manager Pay Rate 53,373 per anum Hours 36 Hours a week(Mon-Fri)9AM-5PM Duration 18 Month Fixed Term Contract Location HYBRID WORKING-2-3 Days in Dockside office,newham Description 1. Purpose of the Role To lead the dedicated Leaseholder Engagement Team responsible for delivering the engagement, communications, consultation, and enforcement-support functions of the Council's Flat Entrance Door (FED) Programme of Replacement across approximately 7,267 leasehold properties Key Responsibilities Programme Coordination and Planning Lead the planning and delivery of the FED Programme engagement workstream, ensuring alignment with overall programme milestones Develop and maintain the programme engagement plan, including phased rollout across high-rise, medium-rise, and low-rise stock Coordinate the team's activities to ensure efficient caseload management across 7,267 properties Monitor programme progress and report monthly to the FED Programme Board on KPIs, risks, and issues Team Management and Supervision Line manage three Leasehold Engagement Officers, including recruitment, induction, supervision, and performance management Allocate caseloads and monitor individual officer workloads to ensure equitable distribution and timely delivery Provide coaching, guidance, and support to team members on complex cases and difficult conversations Conduct regular 1:1 supervision meetings and team meetings to maintain communication and morale Section 20 Consultation Management Oversee the Section 20 consultation process, ensuring all statutory requirements and timescales are met Quality-assure all S20 documentation (Notice of Intention, Notice of Estimates, notification of award) before issue Liaise with Legal Services to ensure consultation materials are legally compliant and defensible Manage the processing of leaseholder observations and contractor nominations Escalation and Complex Case Management Act as the escalation point for complex, disputed, or sensitive cases requiring senior decision-making Handle complaints and formal representations from leaseholders or their representatives Liaise with Legal Services on potential FTT challenges and enforcement proceedings Make decisions on self-replacement opt-out applications where compliance with specification is uncertain Enforcement Protocol Oversight Oversee the initiation of the graduated enforcement protocol (Stages 1-4A) for non-participating leaseholders Ensure adequate evidence and documentation is compiled to support enforcement action Coordinate with Legal Services on breach notices, Section 146 notices, and forfeiture proceedings Essential Criteria Substantial experience in leasehold management, housing management, or a related field Proven experience of managing and supervising a team in a high-volume, target-driven environment Strong knowledge of the Landlord and Tenant Act 1985, including Section 20 consultation requirements Experience of managing statutory consultation processes with strict legal timescales Excellent communication skills, both written and verbal, with the ability to explain complex issues clearly Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
We are welcoming applications for policy internships to take place in 2026/27. Our policy internship scheme is open to all UK-based PhD students who have access to funding via their PhD programme to undertake an internship. MRC-funded applicants should apply via our specific AMS/MRC internship scheme. Our policy internship is designed to give students first hand experience of the medical science policy environment, to gain insights into how research can impact on policy, and to build valuable networks with the UK's most eminent medical scientists and key science and health stakeholders. You can read more about what our previous policy interns have worked on and gone on to do in our case study booklet. Applications are welcomed for 12-week internships taking place from July 2026 to June 2027. Applications will be considered as they come in. About the Academy of Medical Sciences The Academy of Medical Sciences is the independent, expert voice of biomedical and health research in the UK. Our elected Fellows are the UK's leading medical scientists from hospitals, academia, industry and the public service. Our vision is good health for all supported by the best research and evidence. Our mission is to help create an open and progressive research sector to improve the health of people everywhere. Our strategy for focuses on the following strategic priorities. Influence policy and practice to improve the lives of patients, the public and communities Support UK biomedical and health research to strengthen its global competitiveness and reputation Support the next generation of researchers to reach their full potential Work with our partners to increase the Academy's impact on global health Build our resources to ensure our long term independence and effectiveness Job description The Academy's policy work addresses issues of medical science, healthcare and biomedical careers. This work can take many forms: major reports, shorter position papers, seminars and workshops, correspondence, representation on Government and external panels, evidence to Parliamentary committees, private meetings and roundtables with key decision makers. During the 12-week internship, students will be involved in a variety of activities that will give them experience of many aspects of medical science policy and related activities. This will include one or more discrete projects led by the intern. The range of activities may include: Writing, editing, proofreading and referencing policy papers, e.g. responses to public consultations, papers and summaries for working groups, Council or Officers meetings. Desk based research and scoping, e.g. preparing project proposals or undertaking literature reviews. Evidence gathering and preparation, e.g. preparation of contacts lists, drafting calls for evidence, collating and summarising evidence. Events organisation, e.g. preparing conference materials, helping to co ordinate activities on the day. Attending (virtual) internal and external events, e.g. Parliamentary Select Committees, working group meetings, and lectures. Opportunities to observe policy professionals in other organisations. We believe that the policy internship at the Academy of Medical Sciences will: Provide future researchers and academic leaders with a deeper understanding of medical science policy. Develop a cadre of people able to work at the interface between medical science and policymaking. Allow students to build valuable contacts with senior scientists and policymakers, and expose them to the wide range of public, charitable and commercial organisations involved in UK medical science. Provide opportunities for PhD students to develop valuable transferable skills and to enhance their CVs. Eligibility The scheme is open to all UK-based PhD students (based in a university or institute), including clinicians undertaking a PhD as part of their Clinical Research Training. In order to be eligible, interns must have access to either: a three month extension to their PhD maintenance stipend, or funding for a three month placement integral to the programme . MRC-funded applicants should apply via our specific AMS/MRC internship scheme. The scheme can also be undertaken in the three month period immediately following the end of a student's PhD funding coming to an end. For example, if your funding ends in April, May or June 2026, you would be able to participate in the July 2026 to September 2026 placement. However, you would not be able to participate in any subsequent placements. Location of internship The Academy is based in central London and operates a hybrid working policy. Interns are encouraged to attend the office at least one day a week, and for occasional internal and external events. For interns based outside of London, we would anticipate that they would need access to funds to come to the Academy offices from time to time during their internships. We are open to discussing arrangements on a case by case basis. Timing of Internship The 2026/27 internship scheme will run four times: from July 2026 - September 2026, October 2026 - December 2026, January 2027 - March 2027 and April 2027 - June 2027. Application process To apply, candidates are asked to supply the following: An application form, including an endorsement and a supporting statement from their supervisor and an endorsement by the Programme sponsor (the PhD Programme Director). Download application form. A short covering letter briefly describing their reasons for application. A CV. A short article, of no more than 800 words in length, on a medical science policy topic. Applications should be submitted electronically and must be received by COP 11 May 2026. Interviews will be conducted on week commencing 25 May 2026. Please direct further questions to Jessamyn Briers: If you experience any technical difficulties with the form, please get in touch with Camelia Avramescu, People Assistant: . Placements on the scheme are allocated on a competitive basis so withdrawal from the scheme once a place is accepted is likely to result in another potential intern being denied the opportunity to participate.
May 05, 2026
Full time
We are welcoming applications for policy internships to take place in 2026/27. Our policy internship scheme is open to all UK-based PhD students who have access to funding via their PhD programme to undertake an internship. MRC-funded applicants should apply via our specific AMS/MRC internship scheme. Our policy internship is designed to give students first hand experience of the medical science policy environment, to gain insights into how research can impact on policy, and to build valuable networks with the UK's most eminent medical scientists and key science and health stakeholders. You can read more about what our previous policy interns have worked on and gone on to do in our case study booklet. Applications are welcomed for 12-week internships taking place from July 2026 to June 2027. Applications will be considered as they come in. About the Academy of Medical Sciences The Academy of Medical Sciences is the independent, expert voice of biomedical and health research in the UK. Our elected Fellows are the UK's leading medical scientists from hospitals, academia, industry and the public service. Our vision is good health for all supported by the best research and evidence. Our mission is to help create an open and progressive research sector to improve the health of people everywhere. Our strategy for focuses on the following strategic priorities. Influence policy and practice to improve the lives of patients, the public and communities Support UK biomedical and health research to strengthen its global competitiveness and reputation Support the next generation of researchers to reach their full potential Work with our partners to increase the Academy's impact on global health Build our resources to ensure our long term independence and effectiveness Job description The Academy's policy work addresses issues of medical science, healthcare and biomedical careers. This work can take many forms: major reports, shorter position papers, seminars and workshops, correspondence, representation on Government and external panels, evidence to Parliamentary committees, private meetings and roundtables with key decision makers. During the 12-week internship, students will be involved in a variety of activities that will give them experience of many aspects of medical science policy and related activities. This will include one or more discrete projects led by the intern. The range of activities may include: Writing, editing, proofreading and referencing policy papers, e.g. responses to public consultations, papers and summaries for working groups, Council or Officers meetings. Desk based research and scoping, e.g. preparing project proposals or undertaking literature reviews. Evidence gathering and preparation, e.g. preparation of contacts lists, drafting calls for evidence, collating and summarising evidence. Events organisation, e.g. preparing conference materials, helping to co ordinate activities on the day. Attending (virtual) internal and external events, e.g. Parliamentary Select Committees, working group meetings, and lectures. Opportunities to observe policy professionals in other organisations. We believe that the policy internship at the Academy of Medical Sciences will: Provide future researchers and academic leaders with a deeper understanding of medical science policy. Develop a cadre of people able to work at the interface between medical science and policymaking. Allow students to build valuable contacts with senior scientists and policymakers, and expose them to the wide range of public, charitable and commercial organisations involved in UK medical science. Provide opportunities for PhD students to develop valuable transferable skills and to enhance their CVs. Eligibility The scheme is open to all UK-based PhD students (based in a university or institute), including clinicians undertaking a PhD as part of their Clinical Research Training. In order to be eligible, interns must have access to either: a three month extension to their PhD maintenance stipend, or funding for a three month placement integral to the programme . MRC-funded applicants should apply via our specific AMS/MRC internship scheme. The scheme can also be undertaken in the three month period immediately following the end of a student's PhD funding coming to an end. For example, if your funding ends in April, May or June 2026, you would be able to participate in the July 2026 to September 2026 placement. However, you would not be able to participate in any subsequent placements. Location of internship The Academy is based in central London and operates a hybrid working policy. Interns are encouraged to attend the office at least one day a week, and for occasional internal and external events. For interns based outside of London, we would anticipate that they would need access to funds to come to the Academy offices from time to time during their internships. We are open to discussing arrangements on a case by case basis. Timing of Internship The 2026/27 internship scheme will run four times: from July 2026 - September 2026, October 2026 - December 2026, January 2027 - March 2027 and April 2027 - June 2027. Application process To apply, candidates are asked to supply the following: An application form, including an endorsement and a supporting statement from their supervisor and an endorsement by the Programme sponsor (the PhD Programme Director). Download application form. A short covering letter briefly describing their reasons for application. A CV. A short article, of no more than 800 words in length, on a medical science policy topic. Applications should be submitted electronically and must be received by COP 11 May 2026. Interviews will be conducted on week commencing 25 May 2026. Please direct further questions to Jessamyn Briers: If you experience any technical difficulties with the form, please get in touch with Camelia Avramescu, People Assistant: . Placements on the scheme are allocated on a competitive basis so withdrawal from the scheme once a place is accepted is likely to result in another potential intern being denied the opportunity to participate.
Tree Officer needed in Halifax, £19.18ph PAYE - Reference: 000A F700 / 1 Responsibilities Process and assess applications for works to Protected Trees and also trees within Conservation Areas, making recommendations to senior officers and Planning Committee. Advise other officers and occasionally elected members on the arboricultural implications of planning applications, pre-application enquiries and Local Plan allocations affecting trees. Manage the making and review of Tree Preservation Orders. Defend the decisions related to trees when they are subject to appeals. Lead on enforcement activities resulting from unauthorised works to trees, including the preparation and presentation of evidence to the Magistrates Court. Act as the first point of contact for the Forestry Commission when the Client is consulted on Felling License applications. Visiting sites and undertake site inspections. This is a full time role on a temporary contract basis. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
May 05, 2026
Full time
Tree Officer needed in Halifax, £19.18ph PAYE - Reference: 000A F700 / 1 Responsibilities Process and assess applications for works to Protected Trees and also trees within Conservation Areas, making recommendations to senior officers and Planning Committee. Advise other officers and occasionally elected members on the arboricultural implications of planning applications, pre-application enquiries and Local Plan allocations affecting trees. Manage the making and review of Tree Preservation Orders. Defend the decisions related to trees when they are subject to appeals. Lead on enforcement activities resulting from unauthorised works to trees, including the preparation and presentation of evidence to the Magistrates Court. Act as the first point of contact for the Forestry Commission when the Client is consulted on Felling License applications. Visiting sites and undertake site inspections. This is a full time role on a temporary contract basis. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
Marks Consulting Partners Limited
Braintree, Essex
Marks Consulting Partners are currently looking for a Customer Experience Specialist to work with one of our Housing Association clients in Essex. What the Job Will Be Doing Managing and resolving Stage 1 complaints, ensuring fair, thorough and compliant investigations Supporting Stage 2 complaint handling and ensuring cases meet Housing Ombudsman Complaint Handling Code standards Investigating complaints, gathering evidence and producing clear, well-structured responses Acting as a key point of contact for residents, providing empathetic and customer-focused support Identifying trends, themes and root causes from complaints to drive service improvement Supporting the organisation with regulatory compliance, including Tenant Satisfaction Measures (TSMs) and complaint reporting Liaising with the Housing Ombudsman, responding to enquiries and implementing recommendations Monitoring complaint performance and contributing to reports for senior management Maintaining accurate records and ensuring compliance with data protection and regulatory requirements Promoting early resolution and continuous improvement across services Supporting the management of complex enquiries, including MP and CEO complaints Working collaboratively with internal teams to improve customer experience and service delivery What You Will Need Experience in a customer-facing role, ideally within social housing or a similar sector Experience handling complaints, including writing formal responses Strong knowledge of complaint handling frameworks and regulatory standards (Housing Ombudsman Code desirable) Excellent communication skills, with the ability to manage sensitive and complex situations Strong analytical and investigative skills, with the ability to identify trends and root causes Ability to manage multiple cases and work independently in a fast-paced environment Strong organisational and IT skills, including experience with CRM or housing systems A proactive and solutions-focused approach with a commitment to delivering excellent customer service
May 05, 2026
Contractor
Marks Consulting Partners are currently looking for a Customer Experience Specialist to work with one of our Housing Association clients in Essex. What the Job Will Be Doing Managing and resolving Stage 1 complaints, ensuring fair, thorough and compliant investigations Supporting Stage 2 complaint handling and ensuring cases meet Housing Ombudsman Complaint Handling Code standards Investigating complaints, gathering evidence and producing clear, well-structured responses Acting as a key point of contact for residents, providing empathetic and customer-focused support Identifying trends, themes and root causes from complaints to drive service improvement Supporting the organisation with regulatory compliance, including Tenant Satisfaction Measures (TSMs) and complaint reporting Liaising with the Housing Ombudsman, responding to enquiries and implementing recommendations Monitoring complaint performance and contributing to reports for senior management Maintaining accurate records and ensuring compliance with data protection and regulatory requirements Promoting early resolution and continuous improvement across services Supporting the management of complex enquiries, including MP and CEO complaints Working collaboratively with internal teams to improve customer experience and service delivery What You Will Need Experience in a customer-facing role, ideally within social housing or a similar sector Experience handling complaints, including writing formal responses Strong knowledge of complaint handling frameworks and regulatory standards (Housing Ombudsman Code desirable) Excellent communication skills, with the ability to manage sensitive and complex situations Strong analytical and investigative skills, with the ability to identify trends and root causes Ability to manage multiple cases and work independently in a fast-paced environment Strong organisational and IT skills, including experience with CRM or housing systems A proactive and solutions-focused approach with a commitment to delivering excellent customer service
Heriot-Watt University Malaysia
Easter Howgate, Midlothian
Role: Complaints and Student Conduct Administrative Assistant Grade and Salary: Grade 4- £24,546-£26,707 per annum FTE and working pattern: 1 FTE (Full time- 35 hours per week) fixed term for 6 months Holiday Entitlement: 28 days annual leave plus 9 buildings closed days (and Christmas Eve when it falls on a weekday). Directorate Name: Governance and Legal Services (GALS) Reporting to: Senior Conduct Officer (Dr Cindy Stubbs) About our Directorate and Team The Directorate seeks to deliver, enhance and adapt an effective and sustainable governance framework upholding the rights and obligations of all stakeholders, including international stakeholders. The purpose is to support sound, effective and accountable decision making and stewardship of the University's resources and reputation. The Directorate's core objective is to protect Heriot Watt University's reputation, brand, values and assets and its definition of Success to maintain compliance with standards (legislation, codes of practice etc.) and enhance value. Purpose of Role The role holder will occupy an administrative role within the Student Appeals, Student Academic Misconduct and University Complaints Team of the Policy and Governance Division and will have the responsibility for providing supporting the caseload of student complaints, appeals and discipline related issues across the University. The role holder will work with the Senior Complaints Officer and Senior Student Conduct Officer, to undertake investigations, prepare reports and responses to cases, ensuring compliance with internal and external regulations and best governance practice. In addition, the role holder will support the Policy and Governance of the University, by undertaking clerking responsibilities for sub committees of the University and in ensuring maintenance of University Regulations and Policies in their area. Key Duties and Responsibilities Provide a clerical service for the Division's internal process for dealing with student academic appeals, student academic and non academic misconduct and University complaints, supporting on a daily basis the management of cases reported to the University. Acknowledge receipt of cases and create appropriate folders within (i) the Microsoft Outlook mailboxes, (ii) on the internal SharePoint folders, (iii) external software platforms. Collate evidence submitted from a variety of sources, and ensure they are appropriately allocated to the correct case folders. Create case file templates for each case in the manner required, ensuring they are inline with policy and procedures. Support the team in arranging meetings with staff and/or students. Liaise with the Primary Academic Units, and all campuses, in relation to management of cases, providing relevant background information for consideration by the relevant Committees and, where applicable, Deans of the University, providing advice on Complaint and Student Conduct procedures and on individual student cases that are being reviewed, the stages of cases, and on individual appeals on cases. Provide ancillary support for other governance related activities undertaken by the Policy and Governance Division, as requested by the Head of Policy and Governance Division. Education, Qualifications & Experience Essential: Excellent written and oral communication skills, and the ability independently to produce high quality written work. Experience of working on their own initiative with minimal day to day supervision, and proactivity in the approach to managing day to day affairs of their work and identifying and implementing improvements. A flexible and adaptable approach, coupled with the ability to prioritise workload to meet deadlines. Good all round organisational and forward planning abilities. The post holder will be expected to balance a varied group of concurrent projects and activities. A high degree of attention to detail and accuracy of working in all areas relating to the post. The ability to operate with a high degree of tact and discretion due to the highly sensitive and confidential nature of material that may be handled. A pleasant, helpful and professional manner. Experience of team working and effectiveness as a good team player. IT literacy with good keyboard skills, a good working knowledge of Microsoft Office applications, especially Microsoft Word, Excel and PowerPoint, and the Internet. Desirable: Knowledge and experience of file management (including emails). Relevant tertiary level educational or vocational qualifications. Knowledge and experience of appeal, complaints and/or discipline (misconduct) policies and procedures. Equality, Diversity and Inclusion Heriot Watt University is committed to securing equality of opportunity in employment and to the creation of an environment in which individuals are selected, trained, promoted, appraised and otherwise treated on the sole basis of their relevant merits and abilities. Equality and diversity are all about maximising potential and creating a culture of inclusion for all. Heriot Watt University values diversity across our University community and welcomes applications from all sectors of society, particularly from underrepresented groups. For more information, please see our website
May 05, 2026
Full time
Role: Complaints and Student Conduct Administrative Assistant Grade and Salary: Grade 4- £24,546-£26,707 per annum FTE and working pattern: 1 FTE (Full time- 35 hours per week) fixed term for 6 months Holiday Entitlement: 28 days annual leave plus 9 buildings closed days (and Christmas Eve when it falls on a weekday). Directorate Name: Governance and Legal Services (GALS) Reporting to: Senior Conduct Officer (Dr Cindy Stubbs) About our Directorate and Team The Directorate seeks to deliver, enhance and adapt an effective and sustainable governance framework upholding the rights and obligations of all stakeholders, including international stakeholders. The purpose is to support sound, effective and accountable decision making and stewardship of the University's resources and reputation. The Directorate's core objective is to protect Heriot Watt University's reputation, brand, values and assets and its definition of Success to maintain compliance with standards (legislation, codes of practice etc.) and enhance value. Purpose of Role The role holder will occupy an administrative role within the Student Appeals, Student Academic Misconduct and University Complaints Team of the Policy and Governance Division and will have the responsibility for providing supporting the caseload of student complaints, appeals and discipline related issues across the University. The role holder will work with the Senior Complaints Officer and Senior Student Conduct Officer, to undertake investigations, prepare reports and responses to cases, ensuring compliance with internal and external regulations and best governance practice. In addition, the role holder will support the Policy and Governance of the University, by undertaking clerking responsibilities for sub committees of the University and in ensuring maintenance of University Regulations and Policies in their area. Key Duties and Responsibilities Provide a clerical service for the Division's internal process for dealing with student academic appeals, student academic and non academic misconduct and University complaints, supporting on a daily basis the management of cases reported to the University. Acknowledge receipt of cases and create appropriate folders within (i) the Microsoft Outlook mailboxes, (ii) on the internal SharePoint folders, (iii) external software platforms. Collate evidence submitted from a variety of sources, and ensure they are appropriately allocated to the correct case folders. Create case file templates for each case in the manner required, ensuring they are inline with policy and procedures. Support the team in arranging meetings with staff and/or students. Liaise with the Primary Academic Units, and all campuses, in relation to management of cases, providing relevant background information for consideration by the relevant Committees and, where applicable, Deans of the University, providing advice on Complaint and Student Conduct procedures and on individual student cases that are being reviewed, the stages of cases, and on individual appeals on cases. Provide ancillary support for other governance related activities undertaken by the Policy and Governance Division, as requested by the Head of Policy and Governance Division. Education, Qualifications & Experience Essential: Excellent written and oral communication skills, and the ability independently to produce high quality written work. Experience of working on their own initiative with minimal day to day supervision, and proactivity in the approach to managing day to day affairs of their work and identifying and implementing improvements. A flexible and adaptable approach, coupled with the ability to prioritise workload to meet deadlines. Good all round organisational and forward planning abilities. The post holder will be expected to balance a varied group of concurrent projects and activities. A high degree of attention to detail and accuracy of working in all areas relating to the post. The ability to operate with a high degree of tact and discretion due to the highly sensitive and confidential nature of material that may be handled. A pleasant, helpful and professional manner. Experience of team working and effectiveness as a good team player. IT literacy with good keyboard skills, a good working knowledge of Microsoft Office applications, especially Microsoft Word, Excel and PowerPoint, and the Internet. Desirable: Knowledge and experience of file management (including emails). Relevant tertiary level educational or vocational qualifications. Knowledge and experience of appeal, complaints and/or discipline (misconduct) policies and procedures. Equality, Diversity and Inclusion Heriot Watt University is committed to securing equality of opportunity in employment and to the creation of an environment in which individuals are selected, trained, promoted, appraised and otherwise treated on the sole basis of their relevant merits and abilities. Equality and diversity are all about maximising potential and creating a culture of inclusion for all. Heriot Watt University values diversity across our University community and welcomes applications from all sectors of society, particularly from underrepresented groups. For more information, please see our website
FOSTER CARE ASSOCIATES (THE FCA) Senior Participation Officer (Children & Families - Fostering) - Full Time Location: The Regional Office is in Sheffield and the successful candidate will be based here. There will be an expectation that if successful you will travel throughout the region that includes Yorks, Lincs, East Midlands and Northants. There will be some opportunity to work from home when relevant. Basic Salary: 28,500 Benefits: Company Car or 2,000 car allowance (pro rata), 30 days' Annual Leave (rising to 35 with length of service) + Bank Holidays, Company Pension, Life Assurance x2, Employee Discount Scheme & On-site Parking About Us Set up by a former foster parent and former social worker in 1994, Foster Care Associates (FCA) is an established fostering agency which forms part of the Polaris Community - one of the UK's largest leading communities of children's service providers. Today, we're one of the country's largest and most experienced independent fostering agencies. But just because we're large doesn't mean we're impersonal. At FCA we're one big family, and we're committed to supporting every single child and foster parent, every single minute of the day. Role responsibilities We are seeking someone who is passionate about working with children and young people and supporting them to make a difference in their community. This is an exciting opportunity that involves leading a dynamic team to deliver a service to children and families that puts young people at the forefront. We are looking for a confident individual who can share our vision and support us to develop the service. To lead and manage a team in establishing strong consultation systems with foster children, foster carers and their birth children, through a programme of activities, events, and other creative mechanisms - ensuring their voices are heard, actions implemented and outcomes monitored through the Regional Service Improvement plan To work with the Registered Manager and regional management team in developing the agency's Participation Strategy To supervise two members of staff To lead on groups, events and activities specifically for children and young people Take an active and professional role in the continuing development of the Participation Service. To represent the region in relation to Participation within the Polaris community and with external stakeholders Arranging activities and workshops for children in our care and children who foster Forge close and productive working relationships with colleagues, Foster Parents, external professionals and multi-agency networks Attendance at meetings with Professionals from Education, Health and Social Services sectors to support our Children and Young People's care plans Complete reports and maintain clear records Be aware of, and take responsibility for staying up to date with professional practice standards, legislation and company policy including confidentiality, GDPR, safeguarding, equality, diversity and inclusion Provide support and guidance to our families and help promote the stability of foster placements About You Ideally you will have experience of working with children and young people, supporting and advocating to ensure their voices are heard Experience of fostering is not essential, however, experience of working with and/or understanding of children and young people who have experienced trauma, helping them to achieve positive outcomes, will be useful You will be expected to demonstrate passion and aspiration for our children and young people to help them reach their full potential You will have some previous experience of leading a team or projects to ensure the service is delivered Ideally you will possess a relevant qualification or evidence of formal training in childcare, childhood studies, education, social work, youth work, community work and/or psychology You will be able to demonstrate excellent communication skills, with an ability to communicate with and present to children and adults and build strong connections. You will need to demonstrate an ability to remain calm when under high levels of pressure, emotionally traumatic situations and when dealing with difficult or confrontational behaviour You will be expected to possess good written skills and IT skills to include Microsoft Office (Word, Excel, Outlook and PowerPoint) and databases You will need to have a full driving licence and unrestricted access to a vehicle You will be willing to undertake an Enhanced DBS check FCA is part of the Polaris group being a family of independent fostering agencies, all with our own individual areas of expertise, but with one shared vision. We want to give children across the country who have had a difficult start in life, the support they need to build themselves a stronger and happier future. For our Foster Parents, we provide a close network of support that becomes like a second family. For an informal discussion about this exciting role, please contact Jo Barrass - Fostering Service Manager on (phone number removed). No agencies please. Foster Care Associates is an equal opportunities employer and has been awarded the disability confident employer by the jobcentre plus. The successful applicant will be subject to a DBS check at enhanced level if successful for the position. PandoLogic. Category:Personal Care,
May 04, 2026
Full time
FOSTER CARE ASSOCIATES (THE FCA) Senior Participation Officer (Children & Families - Fostering) - Full Time Location: The Regional Office is in Sheffield and the successful candidate will be based here. There will be an expectation that if successful you will travel throughout the region that includes Yorks, Lincs, East Midlands and Northants. There will be some opportunity to work from home when relevant. Basic Salary: 28,500 Benefits: Company Car or 2,000 car allowance (pro rata), 30 days' Annual Leave (rising to 35 with length of service) + Bank Holidays, Company Pension, Life Assurance x2, Employee Discount Scheme & On-site Parking About Us Set up by a former foster parent and former social worker in 1994, Foster Care Associates (FCA) is an established fostering agency which forms part of the Polaris Community - one of the UK's largest leading communities of children's service providers. Today, we're one of the country's largest and most experienced independent fostering agencies. But just because we're large doesn't mean we're impersonal. At FCA we're one big family, and we're committed to supporting every single child and foster parent, every single minute of the day. Role responsibilities We are seeking someone who is passionate about working with children and young people and supporting them to make a difference in their community. This is an exciting opportunity that involves leading a dynamic team to deliver a service to children and families that puts young people at the forefront. We are looking for a confident individual who can share our vision and support us to develop the service. To lead and manage a team in establishing strong consultation systems with foster children, foster carers and their birth children, through a programme of activities, events, and other creative mechanisms - ensuring their voices are heard, actions implemented and outcomes monitored through the Regional Service Improvement plan To work with the Registered Manager and regional management team in developing the agency's Participation Strategy To supervise two members of staff To lead on groups, events and activities specifically for children and young people Take an active and professional role in the continuing development of the Participation Service. To represent the region in relation to Participation within the Polaris community and with external stakeholders Arranging activities and workshops for children in our care and children who foster Forge close and productive working relationships with colleagues, Foster Parents, external professionals and multi-agency networks Attendance at meetings with Professionals from Education, Health and Social Services sectors to support our Children and Young People's care plans Complete reports and maintain clear records Be aware of, and take responsibility for staying up to date with professional practice standards, legislation and company policy including confidentiality, GDPR, safeguarding, equality, diversity and inclusion Provide support and guidance to our families and help promote the stability of foster placements About You Ideally you will have experience of working with children and young people, supporting and advocating to ensure their voices are heard Experience of fostering is not essential, however, experience of working with and/or understanding of children and young people who have experienced trauma, helping them to achieve positive outcomes, will be useful You will be expected to demonstrate passion and aspiration for our children and young people to help them reach their full potential You will have some previous experience of leading a team or projects to ensure the service is delivered Ideally you will possess a relevant qualification or evidence of formal training in childcare, childhood studies, education, social work, youth work, community work and/or psychology You will be able to demonstrate excellent communication skills, with an ability to communicate with and present to children and adults and build strong connections. You will need to demonstrate an ability to remain calm when under high levels of pressure, emotionally traumatic situations and when dealing with difficult or confrontational behaviour You will be expected to possess good written skills and IT skills to include Microsoft Office (Word, Excel, Outlook and PowerPoint) and databases You will need to have a full driving licence and unrestricted access to a vehicle You will be willing to undertake an Enhanced DBS check FCA is part of the Polaris group being a family of independent fostering agencies, all with our own individual areas of expertise, but with one shared vision. We want to give children across the country who have had a difficult start in life, the support they need to build themselves a stronger and happier future. For our Foster Parents, we provide a close network of support that becomes like a second family. For an informal discussion about this exciting role, please contact Jo Barrass - Fostering Service Manager on (phone number removed). No agencies please. Foster Care Associates is an equal opportunities employer and has been awarded the disability confident employer by the jobcentre plus. The successful applicant will be subject to a DBS check at enhanced level if successful for the position. PandoLogic. Category:Personal Care,
Location: Bedfordshire Salary: 750 to 850 per day (outside IR35) Organisation: Local Authority The Role - Financial Data Analyst This is not a standard data analyst role. We are looking for a commercially minded analyst to support efficiency and improvement programmes across the Council. You will work at the intersection of data, finance, and procurement , helping services understand their costs, identify savings opportunities, and improve value for money. Your work will directly influence decision-making, business cases, and transformation activity. Key Responsibilities of the Financial Data Analyst Analyse financial, operational, and demand data to identify cost drivers and inefficiencies Deliver spend analysis to highlight procurement savings opportunities (e.g. aggregation, renegotiation, sourcing) Support procurement activity through data analysis, option appraisal, and bid evaluation Lead benchmarking exercises to compare cost, performance, and productivity with similar organisations Develop dashboards and reports (Excel, Power BI) to support decision-making Translate complex data into clear, actionable insights for non-technical stakeholders Support business cases, forecasting, and scenario modelling About You We are looking for candidates who combine strong analytical capability with commercial awareness. You might currently be working as a: Data Analyst (finance, commercial, or performance focused) Commercial or Procurement Analyst Financial Analyst or Management Accountant with strong data skills Performance or BI Analyst within local government or the public sector You will bring: Strong data analysis and interpretation skills Advanced Excel and experience with Power BI or similar tools Understanding of financial data and cost drivers Awareness of procurement or commercial principles Ability to communicate insights clearly and influence decision-making Why Join the team as a Financial Data Analyst? Opportunity to deliver real, measurable savings and impact Exposure to senior stakeholders and strategic decision-making Work across a wide range of council services and transformation programmes Be part of a team focused on efficiency, improvement, and value for money Apply for the Financial Data Analyst role If you are a data-driven professional who wants to move beyond reporting into impact and decision-making , we would like to hear from you. Please apply with your CV and a member of the team will be in touch. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
May 03, 2026
Contractor
Location: Bedfordshire Salary: 750 to 850 per day (outside IR35) Organisation: Local Authority The Role - Financial Data Analyst This is not a standard data analyst role. We are looking for a commercially minded analyst to support efficiency and improvement programmes across the Council. You will work at the intersection of data, finance, and procurement , helping services understand their costs, identify savings opportunities, and improve value for money. Your work will directly influence decision-making, business cases, and transformation activity. Key Responsibilities of the Financial Data Analyst Analyse financial, operational, and demand data to identify cost drivers and inefficiencies Deliver spend analysis to highlight procurement savings opportunities (e.g. aggregation, renegotiation, sourcing) Support procurement activity through data analysis, option appraisal, and bid evaluation Lead benchmarking exercises to compare cost, performance, and productivity with similar organisations Develop dashboards and reports (Excel, Power BI) to support decision-making Translate complex data into clear, actionable insights for non-technical stakeholders Support business cases, forecasting, and scenario modelling About You We are looking for candidates who combine strong analytical capability with commercial awareness. You might currently be working as a: Data Analyst (finance, commercial, or performance focused) Commercial or Procurement Analyst Financial Analyst or Management Accountant with strong data skills Performance or BI Analyst within local government or the public sector You will bring: Strong data analysis and interpretation skills Advanced Excel and experience with Power BI or similar tools Understanding of financial data and cost drivers Awareness of procurement or commercial principles Ability to communicate insights clearly and influence decision-making Why Join the team as a Financial Data Analyst? Opportunity to deliver real, measurable savings and impact Exposure to senior stakeholders and strategic decision-making Work across a wide range of council services and transformation programmes Be part of a team focused on efficiency, improvement, and value for money Apply for the Financial Data Analyst role If you are a data-driven professional who wants to move beyond reporting into impact and decision-making , we would like to hear from you. Please apply with your CV and a member of the team will be in touch. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Housing Disrepair Fee Earner : £34,000 - £38,000 Location : Didsbury, Manchester A fantastic opportunity for a Housing Disrepair Fee Earner to join a well-regarded, modern law firm. A new firm is being set up in a beautiful building in Didsbury, and this is an exciting opportunity to join the team. The firm is full-service with a strong offering in litigation and in this role you will initially deal with legal matters relating to housing disrepair, property disputes and housing law. This firm also offers an excellent opportunity for individuals to progress into a senior position quickly due to their rapid expansion. The Role: Case Management: Managing an active caseload of housing disrepair matters from initial instruction through to completion or trial, ensuring compliance and a high standard of work througout. Legal Drafting: Preparing letters of claim, pleadings, formal court documents, witness statements, schedules of loss etc. Evidence Gathering: Liaising with surveyors, environmental health officers, and medical experts to obtain and review reports, assess liability, and quantify damages relating to housing conditions. Litigation & Settlements: Negotiating settlements with landlords, housing associations, and their representatives, attending case management hearings where required, and preparing trial bundles for court proceedings. The Individual: At least one year PQE with 1 year of fee-earning experience in Housing Disrepair. Experience handling housing disrepair claims, claimant litigation, or wider contentious civil litigation, ideally with exposure to the Housing Conditions Pre-Action Protocol. Technical Skills: Proficiency in case management systems such as Proclaim or similar platforms, alongside strong drafting skills and familiarity with the Civil Procedure Rules (CPR). Apply: If you're interested in applying for this HDR, Housing Disrepair Solicitor role in Manchester, please send your CV to: or call for more information.
May 03, 2026
Full time
Housing Disrepair Fee Earner : £34,000 - £38,000 Location : Didsbury, Manchester A fantastic opportunity for a Housing Disrepair Fee Earner to join a well-regarded, modern law firm. A new firm is being set up in a beautiful building in Didsbury, and this is an exciting opportunity to join the team. The firm is full-service with a strong offering in litigation and in this role you will initially deal with legal matters relating to housing disrepair, property disputes and housing law. This firm also offers an excellent opportunity for individuals to progress into a senior position quickly due to their rapid expansion. The Role: Case Management: Managing an active caseload of housing disrepair matters from initial instruction through to completion or trial, ensuring compliance and a high standard of work througout. Legal Drafting: Preparing letters of claim, pleadings, formal court documents, witness statements, schedules of loss etc. Evidence Gathering: Liaising with surveyors, environmental health officers, and medical experts to obtain and review reports, assess liability, and quantify damages relating to housing conditions. Litigation & Settlements: Negotiating settlements with landlords, housing associations, and their representatives, attending case management hearings where required, and preparing trial bundles for court proceedings. The Individual: At least one year PQE with 1 year of fee-earning experience in Housing Disrepair. Experience handling housing disrepair claims, claimant litigation, or wider contentious civil litigation, ideally with exposure to the Housing Conditions Pre-Action Protocol. Technical Skills: Proficiency in case management systems such as Proclaim or similar platforms, alongside strong drafting skills and familiarity with the Civil Procedure Rules (CPR). Apply: If you're interested in applying for this HDR, Housing Disrepair Solicitor role in Manchester, please send your CV to: or call for more information.
Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, depending on experience (£40,964 - £51,205) Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year) Attractive pension scheme (up to 10% company contribution) Development opportunities in line with the Town Planner progression plan 25 days annual leave plus bank holidays - plus an extra wellness day! Life assurance cover of 4 times pensionable salary A great benefits package - choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: West Yorkshire. Hybrid Working (1-2 days in the office a week - Bradford - Relocating to Leeds Summer 2026) Work type: Permanent. 37 hours per week, Monday - Friday. We have an exciting opportunity for a Town Planner to join the Land & Property team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this. We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. The Town Planning team plays a key role in meeting the changing expectations of customers and regulators. Join our Town Planning Development Team and help shape the future of sustainable development across the region. You'll be at the heart of major planning decisions, responding to planning applications, local plan consultations and nationally significant infrastructure proposals. This is a chance to use your technical expertise to influence outcomes providing confident advice on planning consultations, while safeguarding Yorkshire Water's assets and meeting regulatory standards. Where you fit in: Prepare responses to preplanning enquiries and planning application consultations ensuring YW interests are clearly communicated throughout the planning development management process and that future development across the region accords with infrastructure delivery Liaise confidently with Development Management officers, local authorities, developers and other external stakeholders on planning, asset protection and development matters Influence future development across the region by ensuring proposals align with long term infrastructure delivery plans Represent Yorkshire Water in development management consultations, forums and working groups, acting as a knowledgeable and credible advocate Resolve complex and escalated development management issues, working with senior stakeholders both internally and externally to achieve positive outcomes Collaborate closely with internal teams including Asset Planning, Strategy and Network teams to ensure Yorkshire Water's requirements are clearly communicated throughout the planning process Provide expert coaching, training and technical support to Town Planning Technicians and colleagues across the wider business Support consistent, high quality service delivery, meeting demanding targets and agreed KPIs Review planning applications and supporting documents assessing their potential impact on Yorkshire Water assets Produce robust, timely technical planning responses in line with legislation, best practice and service standards Maintain and utilise GIS and data tools to accurately track development activity across the region Liaise with local authorities, developers and key stakeholders to provide technical evidence and negotiate solutions where possible Review escalated enquiries and provide detailed technical advice to the Town Planning Manager (Development) and Senior Town Planning Manager when required What skills & qualifications you will need: A degree qualified planning professional (Town Planning, Geography, Environmental Planning or similar) Strong knowledge and experience of the planning system, including the Town and Country Planning Act A confident communicator who can influence, negotiate and build great relationships Organised and adaptable with the ability to manage multiple deadlines in a fast paced environment Enthusiastic, proactive and committed to delivering outstanding customer service Resilient and calm under pressure, with a solutions focused mindset Strong ability to use Microsoft 365 and work digitally RTPI membership (or working towards it) Experience working with or alongside a Local Planning Authority Although we operate 24 hours a day, 365 days a year, it's important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn't always easy! Do we sound like your cup of tea? If you've got experience in Town Planning, and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you. If successful, you will be required to undergo pre employment checks that will include a Basic Disclosure Check, carried out through a third party company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance. All our roles are subject to a medical questionnaire, and further medicals when required. We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. If you have an accessibility need, disability or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required. Kelda Group reserves the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible. Closing date for this role is the 31st May 2026
May 03, 2026
Full time
Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, depending on experience (£40,964 - £51,205) Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year) Attractive pension scheme (up to 10% company contribution) Development opportunities in line with the Town Planner progression plan 25 days annual leave plus bank holidays - plus an extra wellness day! Life assurance cover of 4 times pensionable salary A great benefits package - choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: West Yorkshire. Hybrid Working (1-2 days in the office a week - Bradford - Relocating to Leeds Summer 2026) Work type: Permanent. 37 hours per week, Monday - Friday. We have an exciting opportunity for a Town Planner to join the Land & Property team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this. We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. The Town Planning team plays a key role in meeting the changing expectations of customers and regulators. Join our Town Planning Development Team and help shape the future of sustainable development across the region. You'll be at the heart of major planning decisions, responding to planning applications, local plan consultations and nationally significant infrastructure proposals. This is a chance to use your technical expertise to influence outcomes providing confident advice on planning consultations, while safeguarding Yorkshire Water's assets and meeting regulatory standards. Where you fit in: Prepare responses to preplanning enquiries and planning application consultations ensuring YW interests are clearly communicated throughout the planning development management process and that future development across the region accords with infrastructure delivery Liaise confidently with Development Management officers, local authorities, developers and other external stakeholders on planning, asset protection and development matters Influence future development across the region by ensuring proposals align with long term infrastructure delivery plans Represent Yorkshire Water in development management consultations, forums and working groups, acting as a knowledgeable and credible advocate Resolve complex and escalated development management issues, working with senior stakeholders both internally and externally to achieve positive outcomes Collaborate closely with internal teams including Asset Planning, Strategy and Network teams to ensure Yorkshire Water's requirements are clearly communicated throughout the planning process Provide expert coaching, training and technical support to Town Planning Technicians and colleagues across the wider business Support consistent, high quality service delivery, meeting demanding targets and agreed KPIs Review planning applications and supporting documents assessing their potential impact on Yorkshire Water assets Produce robust, timely technical planning responses in line with legislation, best practice and service standards Maintain and utilise GIS and data tools to accurately track development activity across the region Liaise with local authorities, developers and key stakeholders to provide technical evidence and negotiate solutions where possible Review escalated enquiries and provide detailed technical advice to the Town Planning Manager (Development) and Senior Town Planning Manager when required What skills & qualifications you will need: A degree qualified planning professional (Town Planning, Geography, Environmental Planning or similar) Strong knowledge and experience of the planning system, including the Town and Country Planning Act A confident communicator who can influence, negotiate and build great relationships Organised and adaptable with the ability to manage multiple deadlines in a fast paced environment Enthusiastic, proactive and committed to delivering outstanding customer service Resilient and calm under pressure, with a solutions focused mindset Strong ability to use Microsoft 365 and work digitally RTPI membership (or working towards it) Experience working with or alongside a Local Planning Authority Although we operate 24 hours a day, 365 days a year, it's important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn't always easy! Do we sound like your cup of tea? If you've got experience in Town Planning, and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you. If successful, you will be required to undergo pre employment checks that will include a Basic Disclosure Check, carried out through a third party company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance. All our roles are subject to a medical questionnaire, and further medicals when required. We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. If you have an accessibility need, disability or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required. Kelda Group reserves the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible. Closing date for this role is the 31st May 2026
Senior Social Work Practitioner GRADE: ME13with London Weighting and two increments for AMHP work DIRECTORATE: Adult Social Care Integrated Care & Public Health HOURS OF WORK: 35 RESPONSIBLE TO: Team Manager (LINE MANAGER) ACCOUNTABLE TO: Service Manager Head of Service, Mental Health RESPONSIBLE FOR: Social Work Staff, Support Workers, students or trainees as required LIAISES WITH: Multi Professionals, including in the Mental Health Trust - Inpatient and Community Services. Housing, Public Health. Adult, Older People and Children's Social Care and Health Services. Primary and Secondary Care Services. Statutory and non- Statutory Services OVERVIEW OF THE POST To provide advice consultation and professional supervision to a group of specialist mental health social care staff To be a lead practitioner in the team, ensuring the provision of a high quality and safe specialist mental health service to the defined service user group. The post holder will be expected to deliver a range of evidence-based interventions which will promote strengths base approach, social inclusion for this group of service users, who Experience low, moderate or severe or mental health issues. The post holder will work in partnership with a range of other services which may include EIS, Home Treatment Teams, Integrated Recovery Hubs Older People, Integrated Recovery Hubs (IRH), Acute, Inpatients Services, Voluntary and independent and community services. The principal purpose is to provide a person cantered approach, focusing on Strength, ability, and the resident existing networks The senior will be relied on to lead by example The Postholder will practice to the Department Social Work Model and guide colleagues in the team in this framework The post holder will work within the safeguarding adults and safeguarding children frameworks across the London Borough of Merton Able to act consistent with the Values of the Council KEY TASKS AND RESPONSIBILITIES Foster recovery through empowerment of Residents and carers by involving them in the planning of their care Establishing and maintaining consistent supportive relationships, which encourages increased self-determination and responsibility for service users and their care. Offer a range of evidence-based interventions and risk management approaches enabling the residents and carers to reduce and manage symptoms and high-risk behaviour. Offer practice guidance to colleagues in the team Be proactive, innovative and creative in delivering care, enabling the facilitation of service user's recovery. Engage residents and carers in relapse prevention and crisis planning providing intervention that maximize the ability to resolve crisis and prevent hospitalization. Support early discharge from both inpatient and Home Treatment Team by providing regular, formal reviews. Deliver a collaborative and responsive service through practice that is dictated by service users/carers intelligence and experience of their own situation . Display expertise in understanding and applying Social Care, Mental Health, Mental Capacity legislation and guidance. Display awareness of the wider range of Social Care legislation and policy, Be creative in ensuring information and advice is delivered in manner that will be receptive to others Act as Case Manager to a defined caseload of service users. Respond swiftly to crisis, providing intervention to prevent admission. Work closely with Carers. Ability to act independently carrying out function on the team's Duty system while also seeking to consult with seniors as required Recognize racial, cultural, sexual preference and linguistic differences. Ensure that record keeping/documentation reflects, prescribed departmental expectation. Maximize the use of resources within the team and available in the community. Have an understanding and work with the mental Health trust and Integrated Commissioning Board. Carry out the responsibility of being part of the Lead group in the service Ensure that care and support plans are reviewed and updated to take into account of the most recent information regarding Residents and Carer needs. It should reflect their views, their voice . Undertake risk assessment/management and positive risk taking by developing genuine interventions with those you are working with Carry out SAM or Enquiry Officer Duty under Safeguarding procedures, as appropriate Ensure activity/contact is entered promptly on Mosaic, conforming with Department Recording requirement. Provide carers assessment and care plans or support their production Work with Brokerage, mental health Social Work Service process to implement Care Packages, including personalised budgets, in the community. Knowledgeable about financial implications of the Care Act 2014, and Departmental policy and procedure arising from this Guide colleagues to ensure discussion regards Financial implication of the Cre Act are discussed with residents and Carers 3. KEY RELATIONSHIPS Maintain professional relationships with other agencies, e.g.,; Neighbourhood Services, Police, Probation Service, Education, Advocacy, PALS, Benefits and Voluntary Services to ensure provision of a quality package of care and service delivery for the service users and their carers. 4. SERVICE DEVELOPMENT AND DELIVERY Participate in service development and partake in the evaluation of the quality of service delivery. Support and facilitate initiative in developing service user's participation groups. Assist in planning, undertaking and evaluating specific projects related to clinical practice within the community. 5. MANAGEMENT/ AUDIT Implement and participate in orientation and local induction programmes for staff. Achieve and demonstrate agreed standards of personal and professional development within the agreed time scale. Participate in research, audit reviews and other initiatives in accordance to expected Governance. Be responsible for ensuring that accurate records are kept in accordance with Council policies and legal requirements. Report all complaints and or incidents in accordance with Local Authority procedures and ensure that the line manager is informed. Actively contribute to the development and review of policies and procedures based upon best practice. 6. TRAINING Ensure that own knowledge and skills are constantly updated. Attain appropriate levels of computer literacy Facilitate students achieving their competencies relevant to their outcome. Attend mandatory training as outlined by Trust policies. Undertake training as necessary in line with the development of the post, through continuous Professional Development Be an approved mental health practitioner, providing assessments as required by the mental health act. Or willingness to undertake AMHP training if required Undertake SAM training and practice as a SAM 7. PROFESSIONAL To participate in the AMHP Duty rota, providing a source of support and advice to those undertaking duties under the Mental Health Act 1983, and to provide specialist cover as necessary. Have a working knowledge of current appropriate legislations - The Children's Act, Care Act (2014), Carers legislation and the Mental Health Act (1983) and other relevant legislation. Be aware of and adhere to Local Authority procedures. Set own objectives through Appraisal, work towards achieving these Deliver and engage in regular professional supervision. Adhere to and work within the guidelines of own professional code of practice. Maintain registration of care profession and membership in relation to the relevant professional qualification Act as a positive role model for colleagues. Ensure that full regard is taken of the dignity, individuality and well-being of residents and carers. Be accountable for own practice and take every reasonable opportunity to sustain and improve knowledge and professional competence. Advocate and promote self-advocacy for service users/carers. 8. COMMUNICATION AND WORKING RELATIONSHIPS Communicate effectively with other members of the service pertaining the assessment, care plan, risk factors, relapse signature, sign of deterioration in service user's mental and physical conditions. Ensure that information of a sensitive and contentious content is handled with professionalism and communicated appropriately to clearly identified persons. Respond to emergency situations in a clear and supportive manner showing sensitivity and direction at all times. 9. CONFIDENTIALITY In the course of your employment you will handle confidential personal information You must not read, discuss, disclose or pass on confidential information unless it is necessary in the pursuance of your legitimate duties. Unauthorized disclosure of such information will be treated as a serious disciplinary matter. In addition it is important that you realize that if this confidentiality is breached, this may result in civil proceedings or a criminal prosecution. 10. HEALTH AND SAFETY . click apply for full job details
May 03, 2026
Full time
Senior Social Work Practitioner GRADE: ME13with London Weighting and two increments for AMHP work DIRECTORATE: Adult Social Care Integrated Care & Public Health HOURS OF WORK: 35 RESPONSIBLE TO: Team Manager (LINE MANAGER) ACCOUNTABLE TO: Service Manager Head of Service, Mental Health RESPONSIBLE FOR: Social Work Staff, Support Workers, students or trainees as required LIAISES WITH: Multi Professionals, including in the Mental Health Trust - Inpatient and Community Services. Housing, Public Health. Adult, Older People and Children's Social Care and Health Services. Primary and Secondary Care Services. Statutory and non- Statutory Services OVERVIEW OF THE POST To provide advice consultation and professional supervision to a group of specialist mental health social care staff To be a lead practitioner in the team, ensuring the provision of a high quality and safe specialist mental health service to the defined service user group. The post holder will be expected to deliver a range of evidence-based interventions which will promote strengths base approach, social inclusion for this group of service users, who Experience low, moderate or severe or mental health issues. The post holder will work in partnership with a range of other services which may include EIS, Home Treatment Teams, Integrated Recovery Hubs Older People, Integrated Recovery Hubs (IRH), Acute, Inpatients Services, Voluntary and independent and community services. The principal purpose is to provide a person cantered approach, focusing on Strength, ability, and the resident existing networks The senior will be relied on to lead by example The Postholder will practice to the Department Social Work Model and guide colleagues in the team in this framework The post holder will work within the safeguarding adults and safeguarding children frameworks across the London Borough of Merton Able to act consistent with the Values of the Council KEY TASKS AND RESPONSIBILITIES Foster recovery through empowerment of Residents and carers by involving them in the planning of their care Establishing and maintaining consistent supportive relationships, which encourages increased self-determination and responsibility for service users and their care. Offer a range of evidence-based interventions and risk management approaches enabling the residents and carers to reduce and manage symptoms and high-risk behaviour. Offer practice guidance to colleagues in the team Be proactive, innovative and creative in delivering care, enabling the facilitation of service user's recovery. Engage residents and carers in relapse prevention and crisis planning providing intervention that maximize the ability to resolve crisis and prevent hospitalization. Support early discharge from both inpatient and Home Treatment Team by providing regular, formal reviews. Deliver a collaborative and responsive service through practice that is dictated by service users/carers intelligence and experience of their own situation . Display expertise in understanding and applying Social Care, Mental Health, Mental Capacity legislation and guidance. Display awareness of the wider range of Social Care legislation and policy, Be creative in ensuring information and advice is delivered in manner that will be receptive to others Act as Case Manager to a defined caseload of service users. Respond swiftly to crisis, providing intervention to prevent admission. Work closely with Carers. Ability to act independently carrying out function on the team's Duty system while also seeking to consult with seniors as required Recognize racial, cultural, sexual preference and linguistic differences. Ensure that record keeping/documentation reflects, prescribed departmental expectation. Maximize the use of resources within the team and available in the community. Have an understanding and work with the mental Health trust and Integrated Commissioning Board. Carry out the responsibility of being part of the Lead group in the service Ensure that care and support plans are reviewed and updated to take into account of the most recent information regarding Residents and Carer needs. It should reflect their views, their voice . Undertake risk assessment/management and positive risk taking by developing genuine interventions with those you are working with Carry out SAM or Enquiry Officer Duty under Safeguarding procedures, as appropriate Ensure activity/contact is entered promptly on Mosaic, conforming with Department Recording requirement. Provide carers assessment and care plans or support their production Work with Brokerage, mental health Social Work Service process to implement Care Packages, including personalised budgets, in the community. Knowledgeable about financial implications of the Care Act 2014, and Departmental policy and procedure arising from this Guide colleagues to ensure discussion regards Financial implication of the Cre Act are discussed with residents and Carers 3. KEY RELATIONSHIPS Maintain professional relationships with other agencies, e.g.,; Neighbourhood Services, Police, Probation Service, Education, Advocacy, PALS, Benefits and Voluntary Services to ensure provision of a quality package of care and service delivery for the service users and their carers. 4. SERVICE DEVELOPMENT AND DELIVERY Participate in service development and partake in the evaluation of the quality of service delivery. Support and facilitate initiative in developing service user's participation groups. Assist in planning, undertaking and evaluating specific projects related to clinical practice within the community. 5. MANAGEMENT/ AUDIT Implement and participate in orientation and local induction programmes for staff. Achieve and demonstrate agreed standards of personal and professional development within the agreed time scale. Participate in research, audit reviews and other initiatives in accordance to expected Governance. Be responsible for ensuring that accurate records are kept in accordance with Council policies and legal requirements. Report all complaints and or incidents in accordance with Local Authority procedures and ensure that the line manager is informed. Actively contribute to the development and review of policies and procedures based upon best practice. 6. TRAINING Ensure that own knowledge and skills are constantly updated. Attain appropriate levels of computer literacy Facilitate students achieving their competencies relevant to their outcome. Attend mandatory training as outlined by Trust policies. Undertake training as necessary in line with the development of the post, through continuous Professional Development Be an approved mental health practitioner, providing assessments as required by the mental health act. Or willingness to undertake AMHP training if required Undertake SAM training and practice as a SAM 7. PROFESSIONAL To participate in the AMHP Duty rota, providing a source of support and advice to those undertaking duties under the Mental Health Act 1983, and to provide specialist cover as necessary. Have a working knowledge of current appropriate legislations - The Children's Act, Care Act (2014), Carers legislation and the Mental Health Act (1983) and other relevant legislation. Be aware of and adhere to Local Authority procedures. Set own objectives through Appraisal, work towards achieving these Deliver and engage in regular professional supervision. Adhere to and work within the guidelines of own professional code of practice. Maintain registration of care profession and membership in relation to the relevant professional qualification Act as a positive role model for colleagues. Ensure that full regard is taken of the dignity, individuality and well-being of residents and carers. Be accountable for own practice and take every reasonable opportunity to sustain and improve knowledge and professional competence. Advocate and promote self-advocacy for service users/carers. 8. COMMUNICATION AND WORKING RELATIONSHIPS Communicate effectively with other members of the service pertaining the assessment, care plan, risk factors, relapse signature, sign of deterioration in service user's mental and physical conditions. Ensure that information of a sensitive and contentious content is handled with professionalism and communicated appropriately to clearly identified persons. Respond to emergency situations in a clear and supportive manner showing sensitivity and direction at all times. 9. CONFIDENTIALITY In the course of your employment you will handle confidential personal information You must not read, discuss, disclose or pass on confidential information unless it is necessary in the pursuance of your legitimate duties. Unauthorized disclosure of such information will be treated as a serious disciplinary matter. In addition it is important that you realize that if this confidentiality is breached, this may result in civil proceedings or a criminal prosecution. 10. HEALTH AND SAFETY . click apply for full job details
Environmental Health Pollution Officer A local authority is seeking an experienced Environmental Health professional to join its Pollution (Noise & Nuisance) Team. This is a fast-paced, varied role dealing with complex statutory nuisance and pollution issues. Key responsibilities Investigate statutory nuisance complaints (noise, dust, smoke, fumes, light) Enforce Environmental Protection Act 1990 and related legislation Regulate construction sites and assess Section 61 applications Take enforcement action, gather evidence, and prepare legal cases Provide advice to residents, businesses, and stakeholders Manage complex and sensitive casework Senior / Principal level duties Lead complex investigations and projects Prepare prosecution cases and provide expert advice Support policy development and mentor junior staff About you Strong experience in statutory nuisance and pollution control Excellent knowledge of relevant legislation Good communication and organisational skills Ability to work independently and meet deadlines Full UK driving licence and access to a vehicle Additional information Flexible working required, including occasional evenings Travel across the partnership area required
May 03, 2026
Seasonal
Environmental Health Pollution Officer A local authority is seeking an experienced Environmental Health professional to join its Pollution (Noise & Nuisance) Team. This is a fast-paced, varied role dealing with complex statutory nuisance and pollution issues. Key responsibilities Investigate statutory nuisance complaints (noise, dust, smoke, fumes, light) Enforce Environmental Protection Act 1990 and related legislation Regulate construction sites and assess Section 61 applications Take enforcement action, gather evidence, and prepare legal cases Provide advice to residents, businesses, and stakeholders Manage complex and sensitive casework Senior / Principal level duties Lead complex investigations and projects Prepare prosecution cases and provide expert advice Support policy development and mentor junior staff About you Strong experience in statutory nuisance and pollution control Excellent knowledge of relevant legislation Good communication and organisational skills Ability to work independently and meet deadlines Full UK driving licence and access to a vehicle Additional information Flexible working required, including occasional evenings Travel across the partnership area required
Senior Social Worker - Mental Health (Older People & Adults) MAIN PURPOSE: To work as part of a combined, Older People and Adults Social Care mental health service. To liaise with staff who are Care Coordinators or equivalent, in the mental health Trust. Responding to request for Social Care interventions under the Care Act and other relevant legislation To offer Health or other staff advice and guidance for statutory MHA work and the social care agenda with regards to this service. MAIN DUTIES AND RESPONSIBILITIES: To undertake holistic strengths based assessments under the Care Act Following this, formulate Care and Support plans, which evidence Person Centred approach Ensure that appropriate care is delivered; regularly review the care plan, and adjust services where appropriate. Implement Department Practice Model, evidence choice and promoting independence, Encouraging Residents to engage with their recovery. Initiate relevant initiatives including those promoted by Public Health ,to support residents in having healthy lifestyle and relapse prevention. Competent use of Mosaic To carry out risk assessments and demonstrate risk management and positive risk-taking and regular review. To demonstrate effective communication with a range of agencies and professionals. To support residents to commission services they require through Self Directed Support and arrange appropriate statutory services. Provide required written and verbal evidence to funding Panels in order to seek funds for costed services. Present to housing panels with a view to obtaining sheltered accommodation, residential care or part purchased accommodation for service users. To have sufficient knowledge and awareness of the impact of medication and its associated side effects and be able to monitor and raise concerns To have sufficient knowledge and awareness of Cognitive change and impact on mental and physical wellbeing and to document and raise concerns as necessary To have sufficient knowledge and awareness of Neurodiversity To have sufficient knowledge and awareness of physiological change that takes place in older age, and impact on mental and physical wellbeing and functioning and to document and raise concerns as necessary To have sufficient knowledge and awareness of different functional mental illness to enable appropriately support to those experiencing these conditions and to document and raise concerns as necessary To work with residents when they are in crisis, including Psychiatric. Working collectively with Health Colleagues expertise. To write social circumstances reports on allocated service users for Mental Health Review Tribunals and managers hearings. Ensuring that resident's social care needs, as related to their mental health are met under Section 117 of the Mental Health Act. To participate in the team duty rota To have a sound working knowledge of safeguarding, and be able to undertake duties of an Enquiry Officer - write reports and follow through protection plans and close cases. Where required, to be able to demonstrate the above for child protection. Ensure evidence trail for this work is in the required documents in Mosaic To complete Carers assessments and implement packages of care where required. Work alongside the department's contracted Carer agencies To ensure that their work is consistent with the London Borough of Merton policies, which apply to their practice. To liaise with other agencies both statutory and in the private and voluntary sector To attend both management and professional supervision on a regular basis, and to participate actively in the supervision process. To attend team meetings, both Practice and Business, on a regular basis. To ensure that equal opportunities are embedded in all areas of work. To work with residents and carers in the assessments process and implement services to help keep residents living at home as long and safely as possible Undertake functions of a Social Supervisor, under the Mental Health Act, as required To participate in the Duty AMHP Service, as qualified AMHP. To build a good working relationship with providers of services and be involved in regular reviews of placements that are funded by LBM All social workers are expected to maintain their continuing professional development and keep their registration with the Health and Care Professionals Council up to date. All AMHPs are responsible for keeping their AMHP practice and Refresher training up to-date and provide written reports for all assessments. To build and develop good working relationships with third sector services that operate in LBM Identify residents appropriate for Breathing Space initiative and implement as directed Carry out functions under the Menal Capacity Act. This would include being Best Interest Assessor, regards Deprivation of Liberty.
May 03, 2026
Full time
Senior Social Worker - Mental Health (Older People & Adults) MAIN PURPOSE: To work as part of a combined, Older People and Adults Social Care mental health service. To liaise with staff who are Care Coordinators or equivalent, in the mental health Trust. Responding to request for Social Care interventions under the Care Act and other relevant legislation To offer Health or other staff advice and guidance for statutory MHA work and the social care agenda with regards to this service. MAIN DUTIES AND RESPONSIBILITIES: To undertake holistic strengths based assessments under the Care Act Following this, formulate Care and Support plans, which evidence Person Centred approach Ensure that appropriate care is delivered; regularly review the care plan, and adjust services where appropriate. Implement Department Practice Model, evidence choice and promoting independence, Encouraging Residents to engage with their recovery. Initiate relevant initiatives including those promoted by Public Health ,to support residents in having healthy lifestyle and relapse prevention. Competent use of Mosaic To carry out risk assessments and demonstrate risk management and positive risk-taking and regular review. To demonstrate effective communication with a range of agencies and professionals. To support residents to commission services they require through Self Directed Support and arrange appropriate statutory services. Provide required written and verbal evidence to funding Panels in order to seek funds for costed services. Present to housing panels with a view to obtaining sheltered accommodation, residential care or part purchased accommodation for service users. To have sufficient knowledge and awareness of the impact of medication and its associated side effects and be able to monitor and raise concerns To have sufficient knowledge and awareness of Cognitive change and impact on mental and physical wellbeing and to document and raise concerns as necessary To have sufficient knowledge and awareness of Neurodiversity To have sufficient knowledge and awareness of physiological change that takes place in older age, and impact on mental and physical wellbeing and functioning and to document and raise concerns as necessary To have sufficient knowledge and awareness of different functional mental illness to enable appropriately support to those experiencing these conditions and to document and raise concerns as necessary To work with residents when they are in crisis, including Psychiatric. Working collectively with Health Colleagues expertise. To write social circumstances reports on allocated service users for Mental Health Review Tribunals and managers hearings. Ensuring that resident's social care needs, as related to their mental health are met under Section 117 of the Mental Health Act. To participate in the team duty rota To have a sound working knowledge of safeguarding, and be able to undertake duties of an Enquiry Officer - write reports and follow through protection plans and close cases. Where required, to be able to demonstrate the above for child protection. Ensure evidence trail for this work is in the required documents in Mosaic To complete Carers assessments and implement packages of care where required. Work alongside the department's contracted Carer agencies To ensure that their work is consistent with the London Borough of Merton policies, which apply to their practice. To liaise with other agencies both statutory and in the private and voluntary sector To attend both management and professional supervision on a regular basis, and to participate actively in the supervision process. To attend team meetings, both Practice and Business, on a regular basis. To ensure that equal opportunities are embedded in all areas of work. To work with residents and carers in the assessments process and implement services to help keep residents living at home as long and safely as possible Undertake functions of a Social Supervisor, under the Mental Health Act, as required To participate in the Duty AMHP Service, as qualified AMHP. To build a good working relationship with providers of services and be involved in regular reviews of placements that are funded by LBM All social workers are expected to maintain their continuing professional development and keep their registration with the Health and Care Professionals Council up to date. All AMHPs are responsible for keeping their AMHP practice and Refresher training up to-date and provide written reports for all assessments. To build and develop good working relationships with third sector services that operate in LBM Identify residents appropriate for Breathing Space initiative and implement as directed Carry out functions under the Menal Capacity Act. This would include being Best Interest Assessor, regards Deprivation of Liberty.
The Role and the Department The Strategy, Planning and Insight Office aims to be an indispensable partner in driving forward Durham University's positioning and performance, supporting decisions on our strategy, academic business model, critical initiatives, plans and investments. As the insight hub for the University, we bring together management information, business intelligence, market insight, sector intelligence, risk analysis, horizon scanning, forecasting and modelling expertise. We seek to be at the forefront of professional practice in strategic analysis and planning, providing exceptional service in strengthening the reputation, quality and financial sustainability of the University. The purpose of the Senior Officer role is to deliver analytical and planning work across multiple areas of the team's functions. You will support the key processes such the Integrated Planning Process, new Strategy Development and Rankings analytics. You will be instrumental in delivering key analysis and insights, providing evidence and advice to support strategic opportunities for academic Faculties and Departments You will contribute to the team's work in Business Intelligence, data analysis and reporting; you may already have strong skills in this area, or we can offer significant training including the possibility of an advanced apprenticeship for those who want to develop their analytical or technical skills. We currently use Power BI and Alteryx; you will use these tools and support our customers to engage with the outputs we produce. The team interacts with a wide range of other staff in the University, including members of the University Executive Committee (UEC), Research & Innovation Services, Recruitment & Admissions and Marketing & Communications, to support the development and delivery of strategy. We are a customer-focussed and outward-looking team, with opportunities to be involved in many diverse areas of the University's work. Further information about the responsibilities of the Strategy, Planning and Insight team can be found at the end of this page. Further information about the role and the responsibilities is at the bottom of this job description.
May 03, 2026
Full time
The Role and the Department The Strategy, Planning and Insight Office aims to be an indispensable partner in driving forward Durham University's positioning and performance, supporting decisions on our strategy, academic business model, critical initiatives, plans and investments. As the insight hub for the University, we bring together management information, business intelligence, market insight, sector intelligence, risk analysis, horizon scanning, forecasting and modelling expertise. We seek to be at the forefront of professional practice in strategic analysis and planning, providing exceptional service in strengthening the reputation, quality and financial sustainability of the University. The purpose of the Senior Officer role is to deliver analytical and planning work across multiple areas of the team's functions. You will support the key processes such the Integrated Planning Process, new Strategy Development and Rankings analytics. You will be instrumental in delivering key analysis and insights, providing evidence and advice to support strategic opportunities for academic Faculties and Departments You will contribute to the team's work in Business Intelligence, data analysis and reporting; you may already have strong skills in this area, or we can offer significant training including the possibility of an advanced apprenticeship for those who want to develop their analytical or technical skills. We currently use Power BI and Alteryx; you will use these tools and support our customers to engage with the outputs we produce. The team interacts with a wide range of other staff in the University, including members of the University Executive Committee (UEC), Research & Innovation Services, Recruitment & Admissions and Marketing & Communications, to support the development and delivery of strategy. We are a customer-focussed and outward-looking team, with opportunities to be involved in many diverse areas of the University's work. Further information about the responsibilities of the Strategy, Planning and Insight team can be found at the end of this page. Further information about the role and the responsibilities is at the bottom of this job description.
Senior Planning Manager - 12 month fixed term contract Department: Land & Planning Employment Type: Fixed Term - Full Time Location: Taplow, Buckinghamshire Description Berkeley Strategic Land is a wholly owned subsidiary of The Berkeley Group. Leveraging Berkeley's financial strength and regeneration expertise, Berkeley Strategic Land identifies and secures long-term strategic sites for future development. Working collaboratively with local authorities and stakeholders, it promotes land through the Local Plan process and seeks planning consent for delivery by Berkeley. With the backing of The Berkeley Group, the team applies a flexible and innovative approach to land acquisition, employing option agreements, freehold purchases, and other structures that align with the interests of landowners. Based at our regional office in Taplow, Buckinghamshire, the role involves regular travel throughout the South East. The role This role is a 12 month fixed term contract, starting in August 2026. Working as part of an ambitious and dynamic multi-disciplinary team, we are seeking an experienced and commercially minded Senior Planning Manager to play a key role in leading the promotion of our extensive strategic land portfolio. The successful candidate will manage the promotion of strategic land opportunities through the development plan process and the preparation and determination of planning applications and appeals. This position offers the opportunity to work on an exciting portfolio of large-scale projects from inception through to allocation and consent. Reporting to the Planning Directors and other members of the senior management team, the core duties associated with the role include: Managing the promotion of sites for allocation in local plans and neighbourhood plans, including the preparation and submission of technical evidence, masterplans and representations, and participation in examinations. Preparing, submitting and managing planning applications and appeals, including overseeing technical inputs, design proposals, and EIA processes where necessary. Negotiation of planning agreements and conditions. Instructing and managing external planning consultants, architects, technical teams, and legal advisers in accordance with agreed budgets and strategies. Providing planning advice on existing and new land acquisitions. Building and maintaining effective working relationships with local authority officers and Members, stakeholders, landowners, agents, internal teams and Berkeley operating businesses. Experience required Experience working for a housebuilder, land promoter or planning consultancy with significant experience of strategic land promotion. Member of the RTPI or RICS (Planning and Development). Proven track record of managing complex planning projects and securing allocations and planning consents. Commercial awareness and ability to assess development potential and planning risk. Strong knowledge of planning legislation, policy, and the plan-making process. Excellent project management, analytical, and problem-solving skills. Confident communicator with strong negotiation and influencing skills. Capable of working independently and collaboratively in a fast-paced environment. Ability to build positive relationships with local authorities, stakeholders, landowners and their representatives. Full UK driving licence and willingness to travel across the South East region. Why join us? 25 days annual leave, increasing with service to 33 days. Health and wellbeing benefits including Private Medical Insurance. Lifestyle benefits including access to an online discount platform. Berkeley Foundation volunteer day. Private pension plan. Group life assurance. The standard default full-time working hours in the office are 8am-5pm with core working hours 9am-4pm.
May 03, 2026
Full time
Senior Planning Manager - 12 month fixed term contract Department: Land & Planning Employment Type: Fixed Term - Full Time Location: Taplow, Buckinghamshire Description Berkeley Strategic Land is a wholly owned subsidiary of The Berkeley Group. Leveraging Berkeley's financial strength and regeneration expertise, Berkeley Strategic Land identifies and secures long-term strategic sites for future development. Working collaboratively with local authorities and stakeholders, it promotes land through the Local Plan process and seeks planning consent for delivery by Berkeley. With the backing of The Berkeley Group, the team applies a flexible and innovative approach to land acquisition, employing option agreements, freehold purchases, and other structures that align with the interests of landowners. Based at our regional office in Taplow, Buckinghamshire, the role involves regular travel throughout the South East. The role This role is a 12 month fixed term contract, starting in August 2026. Working as part of an ambitious and dynamic multi-disciplinary team, we are seeking an experienced and commercially minded Senior Planning Manager to play a key role in leading the promotion of our extensive strategic land portfolio. The successful candidate will manage the promotion of strategic land opportunities through the development plan process and the preparation and determination of planning applications and appeals. This position offers the opportunity to work on an exciting portfolio of large-scale projects from inception through to allocation and consent. Reporting to the Planning Directors and other members of the senior management team, the core duties associated with the role include: Managing the promotion of sites for allocation in local plans and neighbourhood plans, including the preparation and submission of technical evidence, masterplans and representations, and participation in examinations. Preparing, submitting and managing planning applications and appeals, including overseeing technical inputs, design proposals, and EIA processes where necessary. Negotiation of planning agreements and conditions. Instructing and managing external planning consultants, architects, technical teams, and legal advisers in accordance with agreed budgets and strategies. Providing planning advice on existing and new land acquisitions. Building and maintaining effective working relationships with local authority officers and Members, stakeholders, landowners, agents, internal teams and Berkeley operating businesses. Experience required Experience working for a housebuilder, land promoter or planning consultancy with significant experience of strategic land promotion. Member of the RTPI or RICS (Planning and Development). Proven track record of managing complex planning projects and securing allocations and planning consents. Commercial awareness and ability to assess development potential and planning risk. Strong knowledge of planning legislation, policy, and the plan-making process. Excellent project management, analytical, and problem-solving skills. Confident communicator with strong negotiation and influencing skills. Capable of working independently and collaboratively in a fast-paced environment. Ability to build positive relationships with local authorities, stakeholders, landowners and their representatives. Full UK driving licence and willingness to travel across the South East region. Why join us? 25 days annual leave, increasing with service to 33 days. Health and wellbeing benefits including Private Medical Insurance. Lifestyle benefits including access to an online discount platform. Berkeley Foundation volunteer day. Private pension plan. Group life assurance. The standard default full-time working hours in the office are 8am-5pm with core working hours 9am-4pm.
The University of Edinburgh
Easter Howgate, Midlothian
Grade UE04: £26,093.00 - £28,778.00 per annum pro-rata as part-time, £14.30 - £15.77 per hour (plus £2.59 per hour holiday pay) USG / Development and Alumni Part-time: 60 Guaranteed Hours (GH) per year Fixed-term (temporary) contract Posts available: 4 The Opportunity You will work closely with the Senior Development Officer to develop shift plans for the campaign. On shift, you will work with a team of new and returning Alumni Ambassadors, providing on the spot guidance and completing administrative tasks that will ensure the smooth functioning on our engagement centre. Flexible working conditions around your studies. Use your knowledge and expertise to execute shift plans you have developed with the support of the Senior Development Officer. Learn management skills and techniques whilst supporting your peers. This post is a part-time role for current undergraduate or postgraduate students at the University of Edinburgh. Your skills and attributes for success: Well organised with excellent verbal and written communication. Strong self-discipline, resilience and a desire to succeed. Emotionally intelligent. Experience of working in an engagement centre. As a valued member of our team, you can expect: A competitive salary. An exciting, positive, creative, challenging and rewarding place to work. To be part of a diverse and vibrant international community. Comprehensive Staff Benefits, including generous annual leave entitlement, a defined benefits pension scheme, a wide range of staff discounts, family-friendly initiatives, and flexible work options. Check out the full list on our staff benefits page and use our reward calculator to discover the value of your pay and benefits. Championing equality, diversity, and inclusion The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter, and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality. Prior to any employment commencing with the University, you will be required to evidence your right to work in the UK. Further information is available on our right to work webpages. Key dates to note The closing date for applications is Wednesday, 29th April 2026. Unless stated otherwise, the closing time for applications is 11:59 pm (UK time). If you are applying from outside the UK, the closing time shown on our adverts will automatically adjust to your browser's local time zone. Interviews will be held in early May 2026.
May 02, 2026
Full time
Grade UE04: £26,093.00 - £28,778.00 per annum pro-rata as part-time, £14.30 - £15.77 per hour (plus £2.59 per hour holiday pay) USG / Development and Alumni Part-time: 60 Guaranteed Hours (GH) per year Fixed-term (temporary) contract Posts available: 4 The Opportunity You will work closely with the Senior Development Officer to develop shift plans for the campaign. On shift, you will work with a team of new and returning Alumni Ambassadors, providing on the spot guidance and completing administrative tasks that will ensure the smooth functioning on our engagement centre. Flexible working conditions around your studies. Use your knowledge and expertise to execute shift plans you have developed with the support of the Senior Development Officer. Learn management skills and techniques whilst supporting your peers. This post is a part-time role for current undergraduate or postgraduate students at the University of Edinburgh. Your skills and attributes for success: Well organised with excellent verbal and written communication. Strong self-discipline, resilience and a desire to succeed. Emotionally intelligent. Experience of working in an engagement centre. As a valued member of our team, you can expect: A competitive salary. An exciting, positive, creative, challenging and rewarding place to work. To be part of a diverse and vibrant international community. Comprehensive Staff Benefits, including generous annual leave entitlement, a defined benefits pension scheme, a wide range of staff discounts, family-friendly initiatives, and flexible work options. Check out the full list on our staff benefits page and use our reward calculator to discover the value of your pay and benefits. Championing equality, diversity, and inclusion The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter, and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality. Prior to any employment commencing with the University, you will be required to evidence your right to work in the UK. Further information is available on our right to work webpages. Key dates to note The closing date for applications is Wednesday, 29th April 2026. Unless stated otherwise, the closing time for applications is 11:59 pm (UK time). If you are applying from outside the UK, the closing time shown on our adverts will automatically adjust to your browser's local time zone. Interviews will be held in early May 2026.
Career Choices Dewis Gyrfa Ltd
Manchester, Lancashire
Advanced Specialist Clinical Pharmacist - Breast Cancer The Christie NHS Foundation Trust Employer: The Christie NHS Foundation Trust Location: Manchester, M20 4BX Contract Type: Permanent Hours: Full time Disability Confident: Yes About this job We have an exciting opportunity for a highly motivated and experienced Advanced Specialist Breast Cancer Pharmacist (Band 8b) to lead and further develop our breast cancer pharmacy services. This is a senior leadership position within our established breast cancer clinical pharmacy team. The post holder will provide strategic and clinical leadership to the breast cancer pharmacy service, working closely with the multidisciplinary team to ensure delivery of high-quality, patient-centred care across both the main Christie site and our outreach and peripheral clinics. You will be accountable for the safe, effective, and evidence-based use of systemic anti-cancer therapies (SACT) for patients with breast cancer. You be joining a supportive and forward-thinking team with a reputation for pioneering work in service delivery for patients with breast cancer. If you are enthusiastic and keen to shape the future of breast cancer pharmacy at one of the UK's most advanced cancer centres we would like to hear from you. To lead and manage the specialist breast cancer pharmacy service, ensuring clinical excellence, service alignment with Trust and national standards, and continuous improvement through defined performance measures. To provide advanced clinical pharmacy expertise, including independent prescribing, multidisciplinary collaboration, and delivery of patient-centred, evidence-based care for breast cancer patients. To oversee medicines optimisation and governance, ensuring safe, effective, and cost-efficient use of cancer medicines through robust protocols, incident management, and regulatory compliance. To manage and develop staff, providing leadership, mentorship, appraisals. To drive innovation and service development, leading initiatives such as pharmacist-led clinics, digital prescribing, and pathway optimisation to improve outcomes and reduce inequalities. To contribute to education, research, and financial stewardship, delivering teaching, audits, and clinical research while managing budgets, forecasting drug expenditure, and supporting sustainability goals. Although the pharmacy service is based at The Christie Hospital main site, postholders may be required to work at any location across the Greater Manchester and Cheshire Cancer Network. The Trust has a flexible working policy and, subject to service commitments, it may also be possible to support an element of working from home. The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK. Key Duties and Responsibilities To lead, develop and manage the specialist breast cancer pharmacy service within the Trust, ensuring alignment with departmental, Trust, and national standards. To provide highly specialist clinical pharmacy advice to other clinicians in multidisciplinary team meetings, outpatient clinics and on an ad hoc basis regarding the management of inpatients undergoing treatment for breast cancer including the management of clinical uncertainty by critically appraising the evidence-base and applying it to novel situations and reaching appropriate decisions in complex, challenging or sensitive environments where there are competing priorities and/or an absence of reliable evidence and in situations where other professionals may challenge the advice given. To act as an independent prescriber for appropriate breast cancer patients, managing own caseload and undertaking pharmacist-led clinics. This will include the management of patients with complex pharmaceutical care issues and distressed patients in emotive circumstances. To record personally generated information in the patient's Electronic Case Notes and Electronic Prescribing systems. To support patient-centred care by providing expert medicines advice, promoting adherence, and facilitating shared decision-making including verbal and written communication of highly complex drug or medicine related information to patients and relatives or carers including patients who may have language difficulties, physical or mental disabilities. To identify service improvement opportunities to meet the changing requirements of both the patient population and the Trust and take a pro active role in the development and implementation of these initiatives both within the Trust and with external agencies across the network where applicable e.g.: Greater Manchester Breast pathway board, NorthWest Genomics Laboratory Hub. To drive innovation in the treatment of patients with breast cancer, including pharmacist led clinics, supportive care interventions, and digital prescribing systems (EPMA). To establish a series of performance measures (discussed and agreed with the Consultant breast cancer pharmacist, and Service Manager & the Director of Pharmacy) against which the success of the post will be measured and reviewed on an ongoing basis. To lead and take responsibility for specific projects involving business planning for service expansion, workforce models, delivery of Trust and NHS strategy in shaping the breast cancer services across the organisation which may impact across or within departments, services or agencies external to the organization and collaborate with key stakeholders. To work collaboratively with other organisations across the network to encourage and support the implementation of creative and innovative service models to improve healthcare inequality and drive efficiencies across the system. To identify opportunities to reduce health inequalities and improve access to optimal breast cancer treatments across the network. To develop, implement, and maintain treatment protocols, prescribing guidelines, standard operating procedures and patient information in collaboration with the consultant pharmacist, clinicians and nursing teams. To collaborate in the development and monitoring of breast cancer specific homecare, self administration, and pathway optimisation initiatives and monitor expenditure across these areas. To be responsible for proactive reporting, investigating and reviewing trends in medication incidents in collaboration with the Medicines Safety Officer. Including risk assessment and leading on the implementation of actions with the wider multidisciplinary team to reduce likelihood of future harm and share learning through relevant governance committees. To maintain assurance that high cost, high risk medicines are used appropriately with robust governance processes. To act as a national opinion leader through involvement in guideline development, advisory boards, and specialist forums. To represent the Trust in regional and national projects to advance breast cancer pharmaceutical services. To deputise for the Breast Cancer Consultant Pharmacist at local, regional, and national level meetings (e.g. GM Cancer Breast Pathway Board). To continuously deliver and evaluate clinical pharmacy services and lead on service improvements to optimise breast cancer medication use and contribute to service/system efficiencies. To provide specialist teaching, supervision, and mentorship to pharmacy staff, medical staff, nurses, allied health professionals and students. To develop educational resources for both staff and patients and contribute to local and national training programmes in breast cancer and oncology pharmacy. To initiate, plan, organise, lead and participate in research, clinical audits, quality improvement projects, and service evaluation and disseminate findings through publications, conferences, and professional networks. To monitor and forecast breast cancer drug expenditure in collaboration with pharmacy leadership and consultant teams. To ensure safe, effective, and cost efficient use of medicines for patients with breast cancer, including horizon scanning and implementation of commissioning decisions. To analyse prescribing trends and implement cost saving initiatives while maintaining patient safety and outcomes including the generation of reports from Electronic Prescribing Systems where required. To provide expert advice on procurement, named patient requests, and management of drug shortages. To provide direct line management and professional leadership for specialist breast cancer pharmacists and pharmacy technicians within the oncology clinical pharmacy team. To undertake appraisals, supervision, training, and performance management of staff. . click apply for full job details
May 02, 2026
Full time
Advanced Specialist Clinical Pharmacist - Breast Cancer The Christie NHS Foundation Trust Employer: The Christie NHS Foundation Trust Location: Manchester, M20 4BX Contract Type: Permanent Hours: Full time Disability Confident: Yes About this job We have an exciting opportunity for a highly motivated and experienced Advanced Specialist Breast Cancer Pharmacist (Band 8b) to lead and further develop our breast cancer pharmacy services. This is a senior leadership position within our established breast cancer clinical pharmacy team. The post holder will provide strategic and clinical leadership to the breast cancer pharmacy service, working closely with the multidisciplinary team to ensure delivery of high-quality, patient-centred care across both the main Christie site and our outreach and peripheral clinics. You will be accountable for the safe, effective, and evidence-based use of systemic anti-cancer therapies (SACT) for patients with breast cancer. You be joining a supportive and forward-thinking team with a reputation for pioneering work in service delivery for patients with breast cancer. If you are enthusiastic and keen to shape the future of breast cancer pharmacy at one of the UK's most advanced cancer centres we would like to hear from you. To lead and manage the specialist breast cancer pharmacy service, ensuring clinical excellence, service alignment with Trust and national standards, and continuous improvement through defined performance measures. To provide advanced clinical pharmacy expertise, including independent prescribing, multidisciplinary collaboration, and delivery of patient-centred, evidence-based care for breast cancer patients. To oversee medicines optimisation and governance, ensuring safe, effective, and cost-efficient use of cancer medicines through robust protocols, incident management, and regulatory compliance. To manage and develop staff, providing leadership, mentorship, appraisals. To drive innovation and service development, leading initiatives such as pharmacist-led clinics, digital prescribing, and pathway optimisation to improve outcomes and reduce inequalities. To contribute to education, research, and financial stewardship, delivering teaching, audits, and clinical research while managing budgets, forecasting drug expenditure, and supporting sustainability goals. Although the pharmacy service is based at The Christie Hospital main site, postholders may be required to work at any location across the Greater Manchester and Cheshire Cancer Network. The Trust has a flexible working policy and, subject to service commitments, it may also be possible to support an element of working from home. The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK. Key Duties and Responsibilities To lead, develop and manage the specialist breast cancer pharmacy service within the Trust, ensuring alignment with departmental, Trust, and national standards. To provide highly specialist clinical pharmacy advice to other clinicians in multidisciplinary team meetings, outpatient clinics and on an ad hoc basis regarding the management of inpatients undergoing treatment for breast cancer including the management of clinical uncertainty by critically appraising the evidence-base and applying it to novel situations and reaching appropriate decisions in complex, challenging or sensitive environments where there are competing priorities and/or an absence of reliable evidence and in situations where other professionals may challenge the advice given. To act as an independent prescriber for appropriate breast cancer patients, managing own caseload and undertaking pharmacist-led clinics. This will include the management of patients with complex pharmaceutical care issues and distressed patients in emotive circumstances. To record personally generated information in the patient's Electronic Case Notes and Electronic Prescribing systems. To support patient-centred care by providing expert medicines advice, promoting adherence, and facilitating shared decision-making including verbal and written communication of highly complex drug or medicine related information to patients and relatives or carers including patients who may have language difficulties, physical or mental disabilities. To identify service improvement opportunities to meet the changing requirements of both the patient population and the Trust and take a pro active role in the development and implementation of these initiatives both within the Trust and with external agencies across the network where applicable e.g.: Greater Manchester Breast pathway board, NorthWest Genomics Laboratory Hub. To drive innovation in the treatment of patients with breast cancer, including pharmacist led clinics, supportive care interventions, and digital prescribing systems (EPMA). To establish a series of performance measures (discussed and agreed with the Consultant breast cancer pharmacist, and Service Manager & the Director of Pharmacy) against which the success of the post will be measured and reviewed on an ongoing basis. To lead and take responsibility for specific projects involving business planning for service expansion, workforce models, delivery of Trust and NHS strategy in shaping the breast cancer services across the organisation which may impact across or within departments, services or agencies external to the organization and collaborate with key stakeholders. To work collaboratively with other organisations across the network to encourage and support the implementation of creative and innovative service models to improve healthcare inequality and drive efficiencies across the system. To identify opportunities to reduce health inequalities and improve access to optimal breast cancer treatments across the network. To develop, implement, and maintain treatment protocols, prescribing guidelines, standard operating procedures and patient information in collaboration with the consultant pharmacist, clinicians and nursing teams. To collaborate in the development and monitoring of breast cancer specific homecare, self administration, and pathway optimisation initiatives and monitor expenditure across these areas. To be responsible for proactive reporting, investigating and reviewing trends in medication incidents in collaboration with the Medicines Safety Officer. Including risk assessment and leading on the implementation of actions with the wider multidisciplinary team to reduce likelihood of future harm and share learning through relevant governance committees. To maintain assurance that high cost, high risk medicines are used appropriately with robust governance processes. To act as a national opinion leader through involvement in guideline development, advisory boards, and specialist forums. To represent the Trust in regional and national projects to advance breast cancer pharmaceutical services. To deputise for the Breast Cancer Consultant Pharmacist at local, regional, and national level meetings (e.g. GM Cancer Breast Pathway Board). To continuously deliver and evaluate clinical pharmacy services and lead on service improvements to optimise breast cancer medication use and contribute to service/system efficiencies. To provide specialist teaching, supervision, and mentorship to pharmacy staff, medical staff, nurses, allied health professionals and students. To develop educational resources for both staff and patients and contribute to local and national training programmes in breast cancer and oncology pharmacy. To initiate, plan, organise, lead and participate in research, clinical audits, quality improvement projects, and service evaluation and disseminate findings through publications, conferences, and professional networks. To monitor and forecast breast cancer drug expenditure in collaboration with pharmacy leadership and consultant teams. To ensure safe, effective, and cost efficient use of medicines for patients with breast cancer, including horizon scanning and implementation of commissioning decisions. To analyse prescribing trends and implement cost saving initiatives while maintaining patient safety and outcomes including the generation of reports from Electronic Prescribing Systems where required. To provide expert advice on procurement, named patient requests, and management of drug shortages. To provide direct line management and professional leadership for specialist breast cancer pharmacists and pharmacy technicians within the oncology clinical pharmacy team. To undertake appraisals, supervision, training, and performance management of staff. . click apply for full job details
Research Policy and Partnerships Officer We re looking for a Research Policy and Partnerships Officer to join the team. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed. Position: CE402 Research Policy and Partnerships Officer Location: Home-based, UK Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work related meetings) Hours: Full-time, 35 hours per week Salary: Circa £35,500 (inner London weighting £3,950 per annum or outer London weighting £2,457 per annum may be applied in accordance to where you live) Contract: Permanent Benefits: 25 days annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 8 May 2026. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Interview Date: 26 May 2026 The Role The Research Policy and Partnerships Officer monitors UK research policy and governance developments, synthesises evidence and supports preparation of clear internal briefings, policy statements and consultation responses. Reporting to the Research Policy and Partnerships Manager, the role helps ensure the Association s research portfolio and the Research Academy remain well aligned to national frameworks and governance standards, and that lived experience is appropriately reflected in system facing outputs. The role also supports the Research Policy and Partnerships Manager in building and maintain partnerships with research funders, medical research charities, academic institutions and health system leaders. Key responsibilities will include: Conduct structured horizon scanning across NIHR, UKRI, REF, AMRC guidance and other charity funders to identify opportunities. Maintain a stakeholder and policy activity map; coordinate inputs for meetings with key partners, funders/sector bodies. Collate and integrate lived experience evidence in policy work (with Involvement colleagues). Support partnerships with research funders, medical research charities, academic institutions and health system leaders, coordinating meetings, shared resources and monitoring commitments and agreements About You You will: Be educated to degree level in a science, health, social science or related discipline Have experience of collaborative working with senior internal and external stakeholders, supporting partnership building in research, clinical and/or voluntary sectors To fulfil the role, you must be a resident of the UK and have the right to work in the UK Please state any preferences for flexible options in your covering letter. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It s only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. You may also have experience in areas such as Research Officer, Research and Policy Officer, Partnerships Officer, Research Policy and Partnerships Officer, Research and Policy, Policy and Partnerships. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
May 02, 2026
Full time
Research Policy and Partnerships Officer We re looking for a Research Policy and Partnerships Officer to join the team. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed. Position: CE402 Research Policy and Partnerships Officer Location: Home-based, UK Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work related meetings) Hours: Full-time, 35 hours per week Salary: Circa £35,500 (inner London weighting £3,950 per annum or outer London weighting £2,457 per annum may be applied in accordance to where you live) Contract: Permanent Benefits: 25 days annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 8 May 2026. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Interview Date: 26 May 2026 The Role The Research Policy and Partnerships Officer monitors UK research policy and governance developments, synthesises evidence and supports preparation of clear internal briefings, policy statements and consultation responses. Reporting to the Research Policy and Partnerships Manager, the role helps ensure the Association s research portfolio and the Research Academy remain well aligned to national frameworks and governance standards, and that lived experience is appropriately reflected in system facing outputs. The role also supports the Research Policy and Partnerships Manager in building and maintain partnerships with research funders, medical research charities, academic institutions and health system leaders. Key responsibilities will include: Conduct structured horizon scanning across NIHR, UKRI, REF, AMRC guidance and other charity funders to identify opportunities. Maintain a stakeholder and policy activity map; coordinate inputs for meetings with key partners, funders/sector bodies. Collate and integrate lived experience evidence in policy work (with Involvement colleagues). Support partnerships with research funders, medical research charities, academic institutions and health system leaders, coordinating meetings, shared resources and monitoring commitments and agreements About You You will: Be educated to degree level in a science, health, social science or related discipline Have experience of collaborative working with senior internal and external stakeholders, supporting partnership building in research, clinical and/or voluntary sectors To fulfil the role, you must be a resident of the UK and have the right to work in the UK Please state any preferences for flexible options in your covering letter. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It s only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. You may also have experience in areas such as Research Officer, Research and Policy Officer, Partnerships Officer, Research Policy and Partnerships Officer, Research and Policy, Policy and Partnerships. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Joining our Adults' and Children's Shared Services Transformation Team as a Programme Manager, you'll play a pivotal role in delivering strategic programmes identified to improve services across both directorates. This is a high-impact role offering you the opportunity to lead sustainable transformational change that will shape the future of social care in Hampshire and make a real difference in people's lives. What you'll do: Provide strategic leadership and oversight for day-to-day programme management across high-profile initiatives, ensuring alignment with organisational priorities and driving large-scale transformation. Scope, plan, and monitor programme delivery using robust governance frameworks, managing dependencies, risks, and resources effectively. Inspire and matrix-manage multidisciplinary teams, including direct line management of Project Managers and Senior Project Officers, supporting their development and ensuring timely, high-quality outcomes. Establish and maintain programme structures to track progress, responsibilities, and risks, using data and analytics to inform decisions and present compelling evidence. Build strong relationships with internal and external stakeholders across Hampshire, ensuring clear and consistent communication throughout. Collaborate with other programme teams to identify efficiencies, share opportunities, and embed new ways of working. What we're looking for: A professional qualification in business or project management, or equivalent experience. Strong knowledge of complex public sector environments, change management, and service design. Proven experience in programme or large-scale project management in multi-stakeholder settings in a lead role. Ability to lead and support teams within line and matrix management structures. Excellent communication, presentation, and influencing skills. Skilled in using programme management tools and interpreting data for decision-making. High attention to detail and professionalism in reporting and documentation. A strong problem-solver with a proactive, can-do attitude, comfortable navigating ambiguity, identifying practical solution, and driving work forward. Why join us: Lead strategic programmes that directly impact service delivery and community outcomes. Work in a collaborative, supportive environment with opportunities for professional growth. Enjoy a role that values leadership, creativity, and continuous improvement. Enjoy flexible working arrangements that support work-life balance. Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. A competitive benefits package that includes generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details. Applicants can expect to hear from us within two weeks of the advertised closing date. Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying. Other roles you may have experience of may include: Transformation Programme Lead, Transformation Delivery Manager, Strategic Transformation Manager, Programme Delivery Manager, Senior Programme Manager, Strategic Programmes Manager, Business Improvement Manager, Continuous Improvement Lead, Service Development Manager.
May 01, 2026
Full time
Joining our Adults' and Children's Shared Services Transformation Team as a Programme Manager, you'll play a pivotal role in delivering strategic programmes identified to improve services across both directorates. This is a high-impact role offering you the opportunity to lead sustainable transformational change that will shape the future of social care in Hampshire and make a real difference in people's lives. What you'll do: Provide strategic leadership and oversight for day-to-day programme management across high-profile initiatives, ensuring alignment with organisational priorities and driving large-scale transformation. Scope, plan, and monitor programme delivery using robust governance frameworks, managing dependencies, risks, and resources effectively. Inspire and matrix-manage multidisciplinary teams, including direct line management of Project Managers and Senior Project Officers, supporting their development and ensuring timely, high-quality outcomes. Establish and maintain programme structures to track progress, responsibilities, and risks, using data and analytics to inform decisions and present compelling evidence. Build strong relationships with internal and external stakeholders across Hampshire, ensuring clear and consistent communication throughout. Collaborate with other programme teams to identify efficiencies, share opportunities, and embed new ways of working. What we're looking for: A professional qualification in business or project management, or equivalent experience. Strong knowledge of complex public sector environments, change management, and service design. Proven experience in programme or large-scale project management in multi-stakeholder settings in a lead role. Ability to lead and support teams within line and matrix management structures. Excellent communication, presentation, and influencing skills. Skilled in using programme management tools and interpreting data for decision-making. High attention to detail and professionalism in reporting and documentation. A strong problem-solver with a proactive, can-do attitude, comfortable navigating ambiguity, identifying practical solution, and driving work forward. Why join us: Lead strategic programmes that directly impact service delivery and community outcomes. Work in a collaborative, supportive environment with opportunities for professional growth. Enjoy a role that values leadership, creativity, and continuous improvement. Enjoy flexible working arrangements that support work-life balance. Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. A competitive benefits package that includes generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details. Applicants can expect to hear from us within two weeks of the advertised closing date. Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying. Other roles you may have experience of may include: Transformation Programme Lead, Transformation Delivery Manager, Strategic Transformation Manager, Programme Delivery Manager, Senior Programme Manager, Strategic Programmes Manager, Business Improvement Manager, Continuous Improvement Lead, Service Development Manager.
