We're the Moonpig Group - home to Moonpig, Greetz, Red Letter Days and Buyagift - and we're on a mission to make people feel loved, celebrated and remembered. Whether it's a card that gets them laughing out loud or a gift that makes their day, we help people stay close, no matter the miles. We're proud to be leading the online gifting revolution, with brilliant products, clever tech and a whole lot of heart. Our platform makes it easy to create moments that matter - packed with personal touches and delivered with care. We're not just about selling cards or gifts - we're here to spread joy, spark smiles and make every celebration feel extra special. And with values that guide how we work and support one another, we've built a place where people (and ideas) can truly thrive. If you're looking to make an impact, bring your spark and be part of something meaningful - we'd love to have you on the team. Group Head of Supply Chain (Transformation) London - Hybrid with travel across UK and Netherlands Competitive Salary + Benefits About the Role We're looking for an experienced Group Head of Supply Chain (Transformation) to join us on a 12-month interim basis, based in London with travel across the UK and Netherlands. This is a high-impact leadership role focused on transforming our supply chain into a single, aligned Group function. You'll simplify how we work, bring teams together, and improve performance across availability, stock, and operational efficiency-ensuring we're set up for success during key seasonal peaks. Working closely with the COO and cross-functional teams, you'll shape the future of supply chain at Moonpig, building a scalable model that supports both current markets and future growth. Key Responsibilities Combine the UK and Netherlands supply chain teams into one Group function with clear roles, responsibilities and consistent ways of working Redesign processes, governance and success measures to create a simple, scalable operating model in collaboration with Buying and Operations teams Deliver supply chain KPIs across availability, warehouse utilisation, stock cover and peak readiness Reduce total stock value by more than 30% through improved forecasting, replenishment and stock control Reduce UK pallet volumes by more than 25% to enable exit from third-party storage Own supply chain planning and stock optimisation using Slim4 and data-led forecasting Lead readiness for key seasonal peaks including Christmas, Valentine's Day, Mother's Day and Father's Day Bring New Markets (USA, Australia, Ireland) into the team's scope, including Slim4 expansion Lead and develop UK and NL teams through a period of change Coach team leads and assess long-term leadership potential Recommend and implement a sustainable future leadership structure Support external hiring for a permanent lead if required Build capability and accountability across the team About You Significant experience leading supply chain transformation in e-commerce, retail or FMCG Proven track record of reducing inventory and working capital while maintaining product availability Strong expertise in forecasting, replenishment, stock optimisation and supplier coordination Experience combining teams and embedding consistent ways of working across markets Strong experience managing peak trading cycles in seasonal environments Ability to coach and develop leaders while shaping future team structures Experience implementing supply chain planning tools, ideally Slim4 or similar Exposure to international supply chain operations and multi-market environments Experience in interim or transformation leadership roles Experience reducing warehouse footprint or removing third-party storage What's in it for you? We believe in empowering our team to do their best work. Enjoy: Competitive Pay & Bonuses: Plus, generous pension plans & staff discounts. Wellbeing First: Private healthcare (UK), mental health support & dog-friendly offices (London & NL). ️ Flexible Working & Time Off: Generous holidays, hybrid working (1-3 days in office, depending on role/team) & up to 20 days of international working. Career Growth: Learning allowances, coaching & development programs. Want to know more? Explore our full benefits package: Our Ways of Working: We trust our colleagues to do what's right and offer flexibility to support a balance between work and life. At the same time, face-to-face office time is an important and expected part of working at Moonpig Group. We believe regular in-person working supports collaboration, alignment, and effective decision-making. Candidates will have regular and ongoing time working from the office as part of their role, which will be discussed during the recruitment process. Moonpig Group's Commitment to Equality, Diversity, and Inclusivity At Moonpig Group, we're all about creating a workplace where everyone feels they truly belong. We celebrate what makes each of us unique, whether that's our background, how we work best, or what matters most to us. From working parents who need flexible hours to neurodiverse colleagues with specific working styles, we're here to support our people in ways that work for them. Because when you feel valued and included, you can thrive, and so can we. We're proud to have a number of employee-led groups driving this forward, including our LGBTQ+, Gender Balance, Neurodiversity and EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) communities, plus our Group-wide EDI committee. These teams help make sure every voice is heard and every idea has a place. We know that diversity fuels creativity, innovation and connection, and that's why we'll keep pushing for progress. Together, we're building a culture where everyone feels safe, supported, and free to be their brilliant, authentic selves. If you have a preferred name, please use it to apply and share your pronouns if you are comfortable to do so - If you have any reasonable adjustment requests throughout the interview process please let us know on your application or speak to the Recruiter.
May 02, 2026
Full time
We're the Moonpig Group - home to Moonpig, Greetz, Red Letter Days and Buyagift - and we're on a mission to make people feel loved, celebrated and remembered. Whether it's a card that gets them laughing out loud or a gift that makes their day, we help people stay close, no matter the miles. We're proud to be leading the online gifting revolution, with brilliant products, clever tech and a whole lot of heart. Our platform makes it easy to create moments that matter - packed with personal touches and delivered with care. We're not just about selling cards or gifts - we're here to spread joy, spark smiles and make every celebration feel extra special. And with values that guide how we work and support one another, we've built a place where people (and ideas) can truly thrive. If you're looking to make an impact, bring your spark and be part of something meaningful - we'd love to have you on the team. Group Head of Supply Chain (Transformation) London - Hybrid with travel across UK and Netherlands Competitive Salary + Benefits About the Role We're looking for an experienced Group Head of Supply Chain (Transformation) to join us on a 12-month interim basis, based in London with travel across the UK and Netherlands. This is a high-impact leadership role focused on transforming our supply chain into a single, aligned Group function. You'll simplify how we work, bring teams together, and improve performance across availability, stock, and operational efficiency-ensuring we're set up for success during key seasonal peaks. Working closely with the COO and cross-functional teams, you'll shape the future of supply chain at Moonpig, building a scalable model that supports both current markets and future growth. Key Responsibilities Combine the UK and Netherlands supply chain teams into one Group function with clear roles, responsibilities and consistent ways of working Redesign processes, governance and success measures to create a simple, scalable operating model in collaboration with Buying and Operations teams Deliver supply chain KPIs across availability, warehouse utilisation, stock cover and peak readiness Reduce total stock value by more than 30% through improved forecasting, replenishment and stock control Reduce UK pallet volumes by more than 25% to enable exit from third-party storage Own supply chain planning and stock optimisation using Slim4 and data-led forecasting Lead readiness for key seasonal peaks including Christmas, Valentine's Day, Mother's Day and Father's Day Bring New Markets (USA, Australia, Ireland) into the team's scope, including Slim4 expansion Lead and develop UK and NL teams through a period of change Coach team leads and assess long-term leadership potential Recommend and implement a sustainable future leadership structure Support external hiring for a permanent lead if required Build capability and accountability across the team About You Significant experience leading supply chain transformation in e-commerce, retail or FMCG Proven track record of reducing inventory and working capital while maintaining product availability Strong expertise in forecasting, replenishment, stock optimisation and supplier coordination Experience combining teams and embedding consistent ways of working across markets Strong experience managing peak trading cycles in seasonal environments Ability to coach and develop leaders while shaping future team structures Experience implementing supply chain planning tools, ideally Slim4 or similar Exposure to international supply chain operations and multi-market environments Experience in interim or transformation leadership roles Experience reducing warehouse footprint or removing third-party storage What's in it for you? We believe in empowering our team to do their best work. Enjoy: Competitive Pay & Bonuses: Plus, generous pension plans & staff discounts. Wellbeing First: Private healthcare (UK), mental health support & dog-friendly offices (London & NL). ️ Flexible Working & Time Off: Generous holidays, hybrid working (1-3 days in office, depending on role/team) & up to 20 days of international working. Career Growth: Learning allowances, coaching & development programs. Want to know more? Explore our full benefits package: Our Ways of Working: We trust our colleagues to do what's right and offer flexibility to support a balance between work and life. At the same time, face-to-face office time is an important and expected part of working at Moonpig Group. We believe regular in-person working supports collaboration, alignment, and effective decision-making. Candidates will have regular and ongoing time working from the office as part of their role, which will be discussed during the recruitment process. Moonpig Group's Commitment to Equality, Diversity, and Inclusivity At Moonpig Group, we're all about creating a workplace where everyone feels they truly belong. We celebrate what makes each of us unique, whether that's our background, how we work best, or what matters most to us. From working parents who need flexible hours to neurodiverse colleagues with specific working styles, we're here to support our people in ways that work for them. Because when you feel valued and included, you can thrive, and so can we. We're proud to have a number of employee-led groups driving this forward, including our LGBTQ+, Gender Balance, Neurodiversity and EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) communities, plus our Group-wide EDI committee. These teams help make sure every voice is heard and every idea has a place. We know that diversity fuels creativity, innovation and connection, and that's why we'll keep pushing for progress. Together, we're building a culture where everyone feels safe, supported, and free to be their brilliant, authentic selves. If you have a preferred name, please use it to apply and share your pronouns if you are comfortable to do so - If you have any reasonable adjustment requests throughout the interview process please let us know on your application or speak to the Recruiter.
Titan Wealth is a fast-growing wealth management business, both in the UK and internationally. It has evolved a fairer, more efficient and effective business model, structured to deliver leading advice-led wealth management services, giving financial advisers and their clients the best opportunity to fulfil their dreams and ambitions. We provide a dynamic work environment full of opportunity, one where both individual and team initiative and contribution is encouraged, so that together we can deliver better outcomes for our clients over the long term. The role The Procurement Specialist will be instrumental in establishing Titan Wealth's procurement function from the ground up, shaping supplier strategy, frameworks, and governance. This role combines strategic sourcing, supplier management, and compliance oversight to drive value across the Group. With significant opportunities for cost optimisation and supplier consolidation, the successful candidate will need to be a strong communicator who can engage stakeholders, lead change, and embed new processes effectively. This is a hands-on role requiring commercial acumen, negotiation skills, and the ability to operate independently in a fast-paced, entrepreneurial environment. Department Build-Out - This role is pivotal in establishing the procurement function from scratch within Titan Wealth. The successful candidate will be responsible for supporting the design and implementation of procurement frameworks, policies, and processes, laying the foundation for a scalable and effective procurement operation. This includes setting up supplier management structures, governance models, and reporting mechanisms to support the Group's strategic goals. This role will report to the Group Head of Procurement and Vendor Management. Responsibility Design and implement procurement processes and governance from the ground up Establish procurement frameworks, tools, and reporting dashboards to support a newly formed function Act as the procurement lead in building a best-in-class function within a fast-paced, entrepreneurial environment Support the development and execution of the Group's procurement strategy in line with business objectives Manage end-to-end procurement processes, including supplier selection, RFPs, contract negotiation, and onboarding Establish and lead procurement processes from the ground up, including documentation, supplier evaluation, and governance. Manage supplier relationships to ensure performance, compliance, and value delivery across indirect spend categories. Drive cost optimisation, risk mitigation, and operational efficiency through strategic sourcing and process improvement. Develop and maintain dashboards and reporting tools to track savings, supplier performance, and procurement activity. Collaborate with internal stakeholders to align procurement strategies with business needs and budget objectives. Ensure procurement activities comply with regulatory standards and internal policies. Lead contract negotiations, supplier onboarding, and performance reviews using KPIs and analytics. Maintain accurate procurement data, including contracts, spend analysis, and third-party risk documentation. Operate independently to build procurement frameworks and influence senior stakeholders for successful outcomes. Requirements Technology & Operational Insight - Experience working within a Finance/Technology function, understanding IT delivery, supplier management, risk, and governance Stakeholder Management & Communication - Strong ability to engage and influence senior technology leaders, suppliers, and finance teams, ensuring alignment and effective decision-making You must have experience in Procurement and especially in a fast paced working environment Degree or equivalent in Business, Supply Chain, Procurement, or related field (CIPS qualification desirable) Minimum 3-5 years' experience in procurement, ideally within financial services or a regulated environment Experience with procurement systems (e.g. Coupa, SAP Ariba) and spend analytics tools Key Competencies Strategic thinking and commercial awareness Strong analytical and problem-solving skills Excellent communication and stakeholder engagement Ability to manage multiple priorities in a fast-paced environment High attention to detail and organisational skills Our employees are talented people, distinguished by excellence. You will be able to demonstrate a willingness to embrace the Company values of: Creativity - we recognise we need new ways of thinking, learning and doing to both improve our own productivity and efficiency as well as to help us stay ahead of competitors. Commitment - we are team with the willingness to put time, effort and energy into driving change in the organisation, going the extra mile. Collaboration - we need teamwork amongst ourselves and with partners to generate more innovative, efficient and effective solutions and thereby a greater sense of achievement. Terms - Competitive salary - Attractive Employee Pension Scheme (7.5% employer & minimum 3% employee) - 25 days Annual Leave + public holidays - Buy and sell holidays up to 5 days - Office Christmas close (3-days) - A range of benefits which includes private medical insurance, Group life insurance, and income protection insurance. - Hybrid working - Further education and training support - Discretionary performance related bonus - Confidential Employee Assistance Programme - 2 days per year for voluntary work - And lots of flexible benefits to choose from! The Titan Wealth Group is firmly committed to fostering an inclusive and equitable environment for everyone who works with us, regardless of their race, age, gender, sexual orientation, religion, physical ability or disability, or political affiliation. We believe that having a diverse team allows us to create the best possible outcomes for our clients and team members. We strive to provide equal opportunities in all aspects of the workplace with respect to recruitment and career advancement, pay and benefits, training and development opportunities and other job-related activities.
Apr 30, 2026
Full time
Titan Wealth is a fast-growing wealth management business, both in the UK and internationally. It has evolved a fairer, more efficient and effective business model, structured to deliver leading advice-led wealth management services, giving financial advisers and their clients the best opportunity to fulfil their dreams and ambitions. We provide a dynamic work environment full of opportunity, one where both individual and team initiative and contribution is encouraged, so that together we can deliver better outcomes for our clients over the long term. The role The Procurement Specialist will be instrumental in establishing Titan Wealth's procurement function from the ground up, shaping supplier strategy, frameworks, and governance. This role combines strategic sourcing, supplier management, and compliance oversight to drive value across the Group. With significant opportunities for cost optimisation and supplier consolidation, the successful candidate will need to be a strong communicator who can engage stakeholders, lead change, and embed new processes effectively. This is a hands-on role requiring commercial acumen, negotiation skills, and the ability to operate independently in a fast-paced, entrepreneurial environment. Department Build-Out - This role is pivotal in establishing the procurement function from scratch within Titan Wealth. The successful candidate will be responsible for supporting the design and implementation of procurement frameworks, policies, and processes, laying the foundation for a scalable and effective procurement operation. This includes setting up supplier management structures, governance models, and reporting mechanisms to support the Group's strategic goals. This role will report to the Group Head of Procurement and Vendor Management. Responsibility Design and implement procurement processes and governance from the ground up Establish procurement frameworks, tools, and reporting dashboards to support a newly formed function Act as the procurement lead in building a best-in-class function within a fast-paced, entrepreneurial environment Support the development and execution of the Group's procurement strategy in line with business objectives Manage end-to-end procurement processes, including supplier selection, RFPs, contract negotiation, and onboarding Establish and lead procurement processes from the ground up, including documentation, supplier evaluation, and governance. Manage supplier relationships to ensure performance, compliance, and value delivery across indirect spend categories. Drive cost optimisation, risk mitigation, and operational efficiency through strategic sourcing and process improvement. Develop and maintain dashboards and reporting tools to track savings, supplier performance, and procurement activity. Collaborate with internal stakeholders to align procurement strategies with business needs and budget objectives. Ensure procurement activities comply with regulatory standards and internal policies. Lead contract negotiations, supplier onboarding, and performance reviews using KPIs and analytics. Maintain accurate procurement data, including contracts, spend analysis, and third-party risk documentation. Operate independently to build procurement frameworks and influence senior stakeholders for successful outcomes. Requirements Technology & Operational Insight - Experience working within a Finance/Technology function, understanding IT delivery, supplier management, risk, and governance Stakeholder Management & Communication - Strong ability to engage and influence senior technology leaders, suppliers, and finance teams, ensuring alignment and effective decision-making You must have experience in Procurement and especially in a fast paced working environment Degree or equivalent in Business, Supply Chain, Procurement, or related field (CIPS qualification desirable) Minimum 3-5 years' experience in procurement, ideally within financial services or a regulated environment Experience with procurement systems (e.g. Coupa, SAP Ariba) and spend analytics tools Key Competencies Strategic thinking and commercial awareness Strong analytical and problem-solving skills Excellent communication and stakeholder engagement Ability to manage multiple priorities in a fast-paced environment High attention to detail and organisational skills Our employees are talented people, distinguished by excellence. You will be able to demonstrate a willingness to embrace the Company values of: Creativity - we recognise we need new ways of thinking, learning and doing to both improve our own productivity and efficiency as well as to help us stay ahead of competitors. Commitment - we are team with the willingness to put time, effort and energy into driving change in the organisation, going the extra mile. Collaboration - we need teamwork amongst ourselves and with partners to generate more innovative, efficient and effective solutions and thereby a greater sense of achievement. Terms - Competitive salary - Attractive Employee Pension Scheme (7.5% employer & minimum 3% employee) - 25 days Annual Leave + public holidays - Buy and sell holidays up to 5 days - Office Christmas close (3-days) - A range of benefits which includes private medical insurance, Group life insurance, and income protection insurance. - Hybrid working - Further education and training support - Discretionary performance related bonus - Confidential Employee Assistance Programme - 2 days per year for voluntary work - And lots of flexible benefits to choose from! The Titan Wealth Group is firmly committed to fostering an inclusive and equitable environment for everyone who works with us, regardless of their race, age, gender, sexual orientation, religion, physical ability or disability, or political affiliation. We believe that having a diverse team allows us to create the best possible outcomes for our clients and team members. We strive to provide equal opportunities in all aspects of the workplace with respect to recruitment and career advancement, pay and benefits, training and development opportunities and other job-related activities.
Global Supply Chain Planning Director (API) This role is a two year Fixed Term Contract. We manufacture and supply reliable, high-quality medicines and vaccines to meet patients' needs and drive our performance. Our network of 37 medicines and vaccines manufacturing sites delivered 1.7 billion packs of medicines and 409 million vaccine doses in 2024 to help make a positive impact on the health of millions of people. Our supply chain is not just core to our operations; it's vital to bringing our innovations to patients as quickly, efficiently and effectively as possible. Technology is transforming how we manufacture medicines and vaccines, enabling us to increase the speed, quality and scale of product supply. We need the very best minds and capability to help us on our journey to make more complex products, harnessing the power of smart manufacturing technologies including robotics, digital solutions and artificial intelligence to deliver for patients. Position Summary Lead a team of supply chain planning professionals in the operational delivery and transformation of Small Molecule API Planning across a network of internal and external sites. You will work across demand, manufacturing and inventory teams to ensure reliable supply and efficient use of resources. You will collaborate with commercial, finance, quality and IT teams to improve planning processes and tools. We value clear thinkers who simplify complexity, drive measurable improvements, and support people to learn and grow. This role offers visible impact, career growth and the chance to support GSK's mission of uniting science, technology and talent to get ahead of disease together. Key Responsibilities Lead a team of supply chain planning professionals in a direct and matrixed capacity to define and deliver best in class standards, governance and service for supply planning of Small Molecule Active Pharmaceutical Ingredient (API) Ensure the operational readiness for the Primary Planning Supply Chain Transformation, partnering with the SCT Programme team to ensure process standards and team capabilities are in place for the successful implementation of OMP Single point of accountability delivering optimized API supply plan across all assets (internal and external) for Medicines Small Molecule API supply chain over the 36 month planning horizon from raw materials to API, including micronisation Leverage the long range forecast, Strategic and Commercial insights, to drive robust planning for the 5 year demand horizon for primary sites Define and lead performance management across API to ensure adherence to service KPIs and inventory targets, ensuring effective root cause analysis and corrective actions to recover performance that is off track Own the effectiveness and delivery of Primary weekly and monthly planning including SCIM, Supply Review Meetings, Supply Chain Review Meetings, S&OP and MPR Leadership of the API Planning Team and Small Molecule Portfolio Planning Managers partnering with Finance, Therapy Planning and Strategy teams to deliver the PRF, Make/Buy and inventory submissions for the annual budget cycle Identify and manage key supply chain risks for Small Molecule API, proposing mitigation plans and escalating appropriately through franchise RMCB Ensure effective Supply Management through the product lifecycle for the Small Molecule portfolio, including New Product Introduction (NPI), allocation and rationing Collaborate with Strategy teams to drive initiatives from Strategy into Execution including network and sourcing changes Basic Qualification Degree in supply chain, engineering, science, business or related field; advanced degree or relevant certification is a plus. Significant experience in supply chain planning, inventory optimisation or integrated business planning within a complex, multi site organisation. Knowledge of Supply Chain planning within pharmaceuticals Proven record of leading cross functional planning or transformation programmes with measurable outcomes. Practical experience using data, analytics or automation to improve planning decisions. Strong stakeholder engagement and communication skills, able to present complex topics clearly to varied audiences. Understanding of Primary/API Planning People management experience Ability to drive continuous improvement across the Supply Chain Location and Working Pattern This role is based at our central London HQ, and operates on a hybrid working model. You will be expected to work on site 2/3 days per week to collaborate with cross functional teams and support critical planning activities. What to expect from the role You will influence important supply decisions that matter to patients and the business. You will join a supportive team that values clear communication, practical problem solving and continuous learning. You will be given ownership, resources and senior stakeholder access to deliver tangible outcomes. Important Notice to Employment businesses / Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.
Apr 30, 2026
Full time
Global Supply Chain Planning Director (API) This role is a two year Fixed Term Contract. We manufacture and supply reliable, high-quality medicines and vaccines to meet patients' needs and drive our performance. Our network of 37 medicines and vaccines manufacturing sites delivered 1.7 billion packs of medicines and 409 million vaccine doses in 2024 to help make a positive impact on the health of millions of people. Our supply chain is not just core to our operations; it's vital to bringing our innovations to patients as quickly, efficiently and effectively as possible. Technology is transforming how we manufacture medicines and vaccines, enabling us to increase the speed, quality and scale of product supply. We need the very best minds and capability to help us on our journey to make more complex products, harnessing the power of smart manufacturing technologies including robotics, digital solutions and artificial intelligence to deliver for patients. Position Summary Lead a team of supply chain planning professionals in the operational delivery and transformation of Small Molecule API Planning across a network of internal and external sites. You will work across demand, manufacturing and inventory teams to ensure reliable supply and efficient use of resources. You will collaborate with commercial, finance, quality and IT teams to improve planning processes and tools. We value clear thinkers who simplify complexity, drive measurable improvements, and support people to learn and grow. This role offers visible impact, career growth and the chance to support GSK's mission of uniting science, technology and talent to get ahead of disease together. Key Responsibilities Lead a team of supply chain planning professionals in a direct and matrixed capacity to define and deliver best in class standards, governance and service for supply planning of Small Molecule Active Pharmaceutical Ingredient (API) Ensure the operational readiness for the Primary Planning Supply Chain Transformation, partnering with the SCT Programme team to ensure process standards and team capabilities are in place for the successful implementation of OMP Single point of accountability delivering optimized API supply plan across all assets (internal and external) for Medicines Small Molecule API supply chain over the 36 month planning horizon from raw materials to API, including micronisation Leverage the long range forecast, Strategic and Commercial insights, to drive robust planning for the 5 year demand horizon for primary sites Define and lead performance management across API to ensure adherence to service KPIs and inventory targets, ensuring effective root cause analysis and corrective actions to recover performance that is off track Own the effectiveness and delivery of Primary weekly and monthly planning including SCIM, Supply Review Meetings, Supply Chain Review Meetings, S&OP and MPR Leadership of the API Planning Team and Small Molecule Portfolio Planning Managers partnering with Finance, Therapy Planning and Strategy teams to deliver the PRF, Make/Buy and inventory submissions for the annual budget cycle Identify and manage key supply chain risks for Small Molecule API, proposing mitigation plans and escalating appropriately through franchise RMCB Ensure effective Supply Management through the product lifecycle for the Small Molecule portfolio, including New Product Introduction (NPI), allocation and rationing Collaborate with Strategy teams to drive initiatives from Strategy into Execution including network and sourcing changes Basic Qualification Degree in supply chain, engineering, science, business or related field; advanced degree or relevant certification is a plus. Significant experience in supply chain planning, inventory optimisation or integrated business planning within a complex, multi site organisation. Knowledge of Supply Chain planning within pharmaceuticals Proven record of leading cross functional planning or transformation programmes with measurable outcomes. Practical experience using data, analytics or automation to improve planning decisions. Strong stakeholder engagement and communication skills, able to present complex topics clearly to varied audiences. Understanding of Primary/API Planning People management experience Ability to drive continuous improvement across the Supply Chain Location and Working Pattern This role is based at our central London HQ, and operates on a hybrid working model. You will be expected to work on site 2/3 days per week to collaborate with cross functional teams and support critical planning activities. What to expect from the role You will influence important supply decisions that matter to patients and the business. You will join a supportive team that values clear communication, practical problem solving and continuous learning. You will be given ownership, resources and senior stakeholder access to deliver tangible outcomes. Important Notice to Employment businesses / Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.
Senior Operations Manager (Planning & Supply Chain) London, United Kingdom Type: Full-time Reports to: Chief Operating Officer What We Do At Heat Geek, we are tackling one of the UK's biggest carbon contributors: home heating. Nearly 20% of all UK carbon emissions stems from home heating - and that contribution is even bigger on a global scale. At Heat Geek, we are changing that. By simplifying a traditionally complex industry and revolutionising the technology used by installers, we're making low-carbon heating mainstream. We are on track to prevent 1,000,000 kg of carbon from entering our atmosphere in Q1 of 2026, and we won't stop there! Join Us! People are at the core of who we are and what we do. From decreasing homeowners' energy bills to help with the cost of living, to empowering talented heating engineers to perform outstanding installations, to ensuring a greener world for all of us, we believe in the power of what we can all do together. - And we need passionate, talented, hard working people to be a part of this journey. Your Mission Our Heat Geek team is excited to hire a Senior Operations Manager to build and head up our compliance and supply chain efforts. This is a senior, hands on role with real ownership: you'll design the operating model, lead and develop the team, and ensure our upgrade operations are fully compliant, efficient, and scalable as we grow. You'll be integral to the strategic assessment of the system that we are actively questioning and improving. This role is ideal for someone who enjoys bringing structure to fast moving environments, thrives in ambiguity, and wants to make a tangible impact on the UK's transition to low carbon heating. If you're reading this and it resonates with you, we know that you are talented and could do this work anywhere. But we want you to do it HERE, with us, because we need persevering teammates who care about making a real difference in the world. Operations Leadership and Strategy Own end to end operational delivery process across the entire customer lifecycle Act as the primary operational contact for audits, regulators, certification bodies, and industry partners Ensure all operational activity meets relevant regulatory, technical, and industry standards Design compliant, auditable processes that can scale with the business using automations and digital or AI integrations to innovate and expedite Contribute to the development and execution of Heat Geek's longer term operational strategy Supply Chain & Cost Management Own and manage relationships with manufacturers, merchants, and key suppliers Maintain and evolve the approved products list, ensuring best in class efficiency, quality, and install outcomes Steer parts cost optimisation initiatives without compromising quality or compliance Build supply chain resilience to support rapid growth and new product launches Team Management and Development Manage and develop a high performing operations team Set clear expectations, accountability, and performance standards Own onboarding, training, and capability development across the function Ensure staffing levels and resource allocation consistently meet delivery and customer outcomes Performance, Data & Reporting Define and track key operational and compliance metrics Scrutinise performance data to identify trends, risks, and improvement opportunities Produce clear, actionable reporting for the COO and senior leadership Use data to propel continuous improvement across people, processes, and partners Act as the escalation owner for complex operational and compliance issues Deliver timely, structured resolutions while identifying root causes Embed learnings from escalations into long term process and system improvements Cross functional Collaboration & CX Work closely with the Customer Experience (CX) team to ensure a smooth, end to end homeowner journey Align operational choices with customer outcomes, service quality, and long term trust Partner cross functionally to resolve issues and continuously improve the customer experience Candidate Requirements 4+ years' experience in operations management, consulting, or similar roles Experience scaling operations and building processes in growing or fast moving organisations Strong people management experience, with a track record of developing teams Proven ability to design and run compliant, auditable operational processes Data informed guru with strong analytical skills Comfortable working with CRMs, workflow tools, and automation platforms Calm, structured problem solver with experience managing escalations and risk It's a bonus if you have Experience with managing support teams or exposure to support frameworks and success criteria Experience working in a start up or similarly fast paced environment Experience with heat pumps, renewable energy, construction, or utilities We believe great teams are built from different ways of thinking, learning, and living, and as such, we strive to build an organisation where people can show up as themselves. - Even if you don't tick every box listed above, but are passionate about the work that we are doing and believe that you can make a positive impact here, we'd love to hear from you. So please drop us a message or share more detail in your application! Ways of Working + Benefits This is a 3 day in the office hybrid role where you will work with the team at our office in Sustainable Ventures in Waterloo, Europe's biggest climate tech hub. It's a 5 minute walk from Waterloo Station and an energising space for anyone working on climate change. And don't get us started on the epic view! Some of our measurable benefits include: £5,000 contribution towards your own heat pump installation Shares in the company, allocated under a tax incentivised scheme Salary that's evaluated regularly, and based on skills, impact, and role scope-not negotiation tactics Private medical & dental insurance Learning and development budget Annual summer retreat Season ticket loan Cycle to work scheme Yoga, run club and social events with other sustainability startups in our co working space alongside monthly socials and regular collaboration opportunities with a team that's passionate, hardworking, and kind.
Apr 30, 2026
Full time
Senior Operations Manager (Planning & Supply Chain) London, United Kingdom Type: Full-time Reports to: Chief Operating Officer What We Do At Heat Geek, we are tackling one of the UK's biggest carbon contributors: home heating. Nearly 20% of all UK carbon emissions stems from home heating - and that contribution is even bigger on a global scale. At Heat Geek, we are changing that. By simplifying a traditionally complex industry and revolutionising the technology used by installers, we're making low-carbon heating mainstream. We are on track to prevent 1,000,000 kg of carbon from entering our atmosphere in Q1 of 2026, and we won't stop there! Join Us! People are at the core of who we are and what we do. From decreasing homeowners' energy bills to help with the cost of living, to empowering talented heating engineers to perform outstanding installations, to ensuring a greener world for all of us, we believe in the power of what we can all do together. - And we need passionate, talented, hard working people to be a part of this journey. Your Mission Our Heat Geek team is excited to hire a Senior Operations Manager to build and head up our compliance and supply chain efforts. This is a senior, hands on role with real ownership: you'll design the operating model, lead and develop the team, and ensure our upgrade operations are fully compliant, efficient, and scalable as we grow. You'll be integral to the strategic assessment of the system that we are actively questioning and improving. This role is ideal for someone who enjoys bringing structure to fast moving environments, thrives in ambiguity, and wants to make a tangible impact on the UK's transition to low carbon heating. If you're reading this and it resonates with you, we know that you are talented and could do this work anywhere. But we want you to do it HERE, with us, because we need persevering teammates who care about making a real difference in the world. Operations Leadership and Strategy Own end to end operational delivery process across the entire customer lifecycle Act as the primary operational contact for audits, regulators, certification bodies, and industry partners Ensure all operational activity meets relevant regulatory, technical, and industry standards Design compliant, auditable processes that can scale with the business using automations and digital or AI integrations to innovate and expedite Contribute to the development and execution of Heat Geek's longer term operational strategy Supply Chain & Cost Management Own and manage relationships with manufacturers, merchants, and key suppliers Maintain and evolve the approved products list, ensuring best in class efficiency, quality, and install outcomes Steer parts cost optimisation initiatives without compromising quality or compliance Build supply chain resilience to support rapid growth and new product launches Team Management and Development Manage and develop a high performing operations team Set clear expectations, accountability, and performance standards Own onboarding, training, and capability development across the function Ensure staffing levels and resource allocation consistently meet delivery and customer outcomes Performance, Data & Reporting Define and track key operational and compliance metrics Scrutinise performance data to identify trends, risks, and improvement opportunities Produce clear, actionable reporting for the COO and senior leadership Use data to propel continuous improvement across people, processes, and partners Act as the escalation owner for complex operational and compliance issues Deliver timely, structured resolutions while identifying root causes Embed learnings from escalations into long term process and system improvements Cross functional Collaboration & CX Work closely with the Customer Experience (CX) team to ensure a smooth, end to end homeowner journey Align operational choices with customer outcomes, service quality, and long term trust Partner cross functionally to resolve issues and continuously improve the customer experience Candidate Requirements 4+ years' experience in operations management, consulting, or similar roles Experience scaling operations and building processes in growing or fast moving organisations Strong people management experience, with a track record of developing teams Proven ability to design and run compliant, auditable operational processes Data informed guru with strong analytical skills Comfortable working with CRMs, workflow tools, and automation platforms Calm, structured problem solver with experience managing escalations and risk It's a bonus if you have Experience with managing support teams or exposure to support frameworks and success criteria Experience working in a start up or similarly fast paced environment Experience with heat pumps, renewable energy, construction, or utilities We believe great teams are built from different ways of thinking, learning, and living, and as such, we strive to build an organisation where people can show up as themselves. - Even if you don't tick every box listed above, but are passionate about the work that we are doing and believe that you can make a positive impact here, we'd love to hear from you. So please drop us a message or share more detail in your application! Ways of Working + Benefits This is a 3 day in the office hybrid role where you will work with the team at our office in Sustainable Ventures in Waterloo, Europe's biggest climate tech hub. It's a 5 minute walk from Waterloo Station and an energising space for anyone working on climate change. And don't get us started on the epic view! Some of our measurable benefits include: £5,000 contribution towards your own heat pump installation Shares in the company, allocated under a tax incentivised scheme Salary that's evaluated regularly, and based on skills, impact, and role scope-not negotiation tactics Private medical & dental insurance Learning and development budget Annual summer retreat Season ticket loan Cycle to work scheme Yoga, run club and social events with other sustainability startups in our co working space alongside monthly socials and regular collaboration opportunities with a team that's passionate, hardworking, and kind.
Position: Senior IT Engineer Reports to: Head of IT Location: Head Office, 74 Scarva Road Banbridge BT32 3QD (Hybrid working available) Gordons Chemists is Northern Ireland's largest independently owned pharmacy chain. With 55 stores across Northern Ireland, we are proud to serve our communities with expert healthcare advice and an extensive range of health, beauty, and lifestyle products. We are seeking a forward-thinking Senior IT Engineer to lead the design, implementation, and support of IT infrastructure, networks, cloud platforms, and cybersecurity across our retail and FMCG operations. This role is central to enabling digital transformation, operational efficiency, and innovation through technologies such as AI, Microsoft 365, and Industry 4.0. Key Responsibilities: Retail & FMCG Infrastructure Design and maintain resilient infrastructure to support POS systems, ERP platforms, and warehouse management systems. Ensure high availability of systems critical to retail operations, including store connectivity and inventory systems. Support integration of IoT devices and smart technologies in line with Industry 4.0 initiatives. Networking Oversee WAN/LAN architecture across retail stores, warehouses, and head office. Implement secure and scalable network solutions including SD-WAN, MPLS, and VPNs. Monitor and optimise network performance to support real-time transactions and logistics. Cloud & Microsoft 365 Lead cloud migration and optimisation projects using Azure, AWS, or GCP. Manage hybrid cloud environments integrating on-prem systems with cloud services. Administer and optimise Microsoft 365 services including Exchange Online, SharePoint, Teams, Intune, and Defender. Automate deployments and infrastructure using Infrastructure as Code (IaC) tools (e.g., Terraform, ARM templates). Leverage cloud-based AI tools for predictive analytics, customer insights, and operational automation. Cybersecurity Implement and maintain security controls to protect customer data, payment systems, and business operations. Conduct regular security audits, vulnerability assessments, and compliance checks (e.g., PCI-DSS). Respond to incidents and ensure business continuity through disaster recovery planning. Integrate AI-driven threat detection and response tools to enhance security posture. Collaboration & Leadership Work closely with retail operations and supply chain, to align IT solutions with business needs. Work closely with other IT team members. Evaluate emerging technologies including AI, machine learning, and automation to enhance customer experience and operational efficiency. Support Industry 4.0 initiatives such as smart warehousing, robotics, and real-time data analytics. Essential Requirements: A Bachelor's degree in Computer Science or Information Technology related discipline. A minimum of 5 years of experience in IT engineering. Strong understanding of retail systems (POS, ERP, WMS) and their infrastructure needs. Proficiency in networking (Cisco, Fortinet), cloud platforms (Azure/AWS), and virtualization (VMware/Hyper-V). Hands-on experience with Microsoft 365 administration and security. Familiarity with AI tools and Industry 4.0 technologies. Experience with cybersecurity frameworks and compliance standards (PCI-DSS, ISO 27001). Scripting and automation skills (PowerShell, Python, Power automate). Excellent interpersonal and communication skills with the ability to engage effectively at all levels of the business and stakeholders Ability to work in team environment and on own initiative Excellent time management skills with the ability to prioritise own workload and adhere to deadlines. Excellent problem solving and analytical skills Flexible attitude to work Willing to travel to other company locations on occasion. Eligibility to work in UK. Desirable Requirements: A minimum of 5 years of experience in IT engineering preferably within retail or FMCG environments. Over 5 years of experience in IT engineering. Microsoft Certified: Azure Solutions Architect Expert Microsoft 365 Certified: Enterprise Administrator Expert Cisco Certified Network Professional (CCNP) Certified Information Systems Security Professional (CISSP) ITIL Foundation or Practitioner We reserve the right to amend criteria in order to facilitate shortlisting Hours: Full time (40 hours)/ Permanent (primarily 8.30am to 5.00pm) Hybrid working available Compensation: The successful candidate will receive a competitive/attractive salary and additional benefits including; Staff discount, pension and holidays. To Apply: Applications should be made in writing accompanied by a current C.V. detailing why you believe you are suitable and how you meet the relevant criteria. All applications should be forwarded to Corina Marshall, Head of Human Resources by email to or by post to Gordons Chemists, 74 Scarva Road, Banbridge, Co Down, BT32 3QD.
Apr 27, 2026
Full time
Position: Senior IT Engineer Reports to: Head of IT Location: Head Office, 74 Scarva Road Banbridge BT32 3QD (Hybrid working available) Gordons Chemists is Northern Ireland's largest independently owned pharmacy chain. With 55 stores across Northern Ireland, we are proud to serve our communities with expert healthcare advice and an extensive range of health, beauty, and lifestyle products. We are seeking a forward-thinking Senior IT Engineer to lead the design, implementation, and support of IT infrastructure, networks, cloud platforms, and cybersecurity across our retail and FMCG operations. This role is central to enabling digital transformation, operational efficiency, and innovation through technologies such as AI, Microsoft 365, and Industry 4.0. Key Responsibilities: Retail & FMCG Infrastructure Design and maintain resilient infrastructure to support POS systems, ERP platforms, and warehouse management systems. Ensure high availability of systems critical to retail operations, including store connectivity and inventory systems. Support integration of IoT devices and smart technologies in line with Industry 4.0 initiatives. Networking Oversee WAN/LAN architecture across retail stores, warehouses, and head office. Implement secure and scalable network solutions including SD-WAN, MPLS, and VPNs. Monitor and optimise network performance to support real-time transactions and logistics. Cloud & Microsoft 365 Lead cloud migration and optimisation projects using Azure, AWS, or GCP. Manage hybrid cloud environments integrating on-prem systems with cloud services. Administer and optimise Microsoft 365 services including Exchange Online, SharePoint, Teams, Intune, and Defender. Automate deployments and infrastructure using Infrastructure as Code (IaC) tools (e.g., Terraform, ARM templates). Leverage cloud-based AI tools for predictive analytics, customer insights, and operational automation. Cybersecurity Implement and maintain security controls to protect customer data, payment systems, and business operations. Conduct regular security audits, vulnerability assessments, and compliance checks (e.g., PCI-DSS). Respond to incidents and ensure business continuity through disaster recovery planning. Integrate AI-driven threat detection and response tools to enhance security posture. Collaboration & Leadership Work closely with retail operations and supply chain, to align IT solutions with business needs. Work closely with other IT team members. Evaluate emerging technologies including AI, machine learning, and automation to enhance customer experience and operational efficiency. Support Industry 4.0 initiatives such as smart warehousing, robotics, and real-time data analytics. Essential Requirements: A Bachelor's degree in Computer Science or Information Technology related discipline. A minimum of 5 years of experience in IT engineering. Strong understanding of retail systems (POS, ERP, WMS) and their infrastructure needs. Proficiency in networking (Cisco, Fortinet), cloud platforms (Azure/AWS), and virtualization (VMware/Hyper-V). Hands-on experience with Microsoft 365 administration and security. Familiarity with AI tools and Industry 4.0 technologies. Experience with cybersecurity frameworks and compliance standards (PCI-DSS, ISO 27001). Scripting and automation skills (PowerShell, Python, Power automate). Excellent interpersonal and communication skills with the ability to engage effectively at all levels of the business and stakeholders Ability to work in team environment and on own initiative Excellent time management skills with the ability to prioritise own workload and adhere to deadlines. Excellent problem solving and analytical skills Flexible attitude to work Willing to travel to other company locations on occasion. Eligibility to work in UK. Desirable Requirements: A minimum of 5 years of experience in IT engineering preferably within retail or FMCG environments. Over 5 years of experience in IT engineering. Microsoft Certified: Azure Solutions Architect Expert Microsoft 365 Certified: Enterprise Administrator Expert Cisco Certified Network Professional (CCNP) Certified Information Systems Security Professional (CISSP) ITIL Foundation or Practitioner We reserve the right to amend criteria in order to facilitate shortlisting Hours: Full time (40 hours)/ Permanent (primarily 8.30am to 5.00pm) Hybrid working available Compensation: The successful candidate will receive a competitive/attractive salary and additional benefits including; Staff discount, pension and holidays. To Apply: Applications should be made in writing accompanied by a current C.V. detailing why you believe you are suitable and how you meet the relevant criteria. All applications should be forwarded to Corina Marshall, Head of Human Resources by email to or by post to Gordons Chemists, 74 Scarva Road, Banbridge, Co Down, BT32 3QD.
Barons Eden - Commercial
Moreton-in-marsh, Gloucestershire
Group Head of Procurement Location: Moreton-in-Marsh, with travel to Multi-site (across Barons Eden properties) Contract: Full-Time, Permanent At Barons Eden, we're passionate about creating exceptional experiences that nurture the wellbeing of our guests and our people. From award winning spas to thoughtfully curated hospitality, every detail matters. To support the next chapter of our journey, we're looking for a Group Head of Procurement who will help shape how we source, partner, and deliver excellence across our portfolio. About the Role The Group Head of Procurement will lead the execution of a group wide procurement strategy that strengthens our commercial performance while enhancing our renowned guest experience, ensuring consistent supply, value led supplier relationships, cost efficiency, and quality across all locations. This role is central to supporting guest experience by securing high quality products and services - embedding consistency, rigour, and commercial insight into all procurement activity, spanning spa products, food and beverage, consumables, FF&E, utilities, technology, and capital projects while ensuring quality, sustainability, and operational efficiency remain at the forefront. Collaborating closely with multiple functions & business leaders, the incumbent will implement best practice procurement processes, negotiate contracts, and drive value through optimal sourcing. Key Responsibilities Leadership Contributing to the development and drive the implementation of a cohesive procurement strategy aligned with Barons Eden's long term vision and commercial objectives. Leading category planning across key spend areas, including F&B, spa products, FF&E, consumables, maintenance, utilities, professional services, and technology. Supporting capital projects from a procurement standpoint, offering expertise and guidance rather than direct project leadership. Operations Overseeing sourcing, evaluation, tendering, purchasing, and contract negotiation processes across the group. Ensuring compliance and consistency in procurement processes, documentation, and approvals, championing best practice and centralised system adoption. Leading procurement involvement in refurbishment and capital projects, ensuring timelines, budgets, and specifications are successfully met. Driving cost optimisation across all purchasing categories while safeguarding quality and guest standards. Collaborating with BI team to analyse spend patterns and identify savings opportunities across sites. Ensuring pricing consistency and contract adherence across the hotel and spa estate. Monitoring and analysing procurement performance spend data, savings delivery, category insights to support informed decision-making. Collaborating with Finance & Managing Directors to monitor budgets, forecasting, and cashflow planning linked to procurement activity. Supplier & Contract Management Building and maintaining strong, collaborative supplier partnerships that reflect our commitment to quality, sustainability, and innovation. Establishing KPI frameworks, SLAs, and structured performance review processes to ensure excellence and contractual compliance. Maintaining oversight of supply chain risk, including modern slavery considerations, ethical sourcing and supply chain resilience. Developing and embed a robust supplier governance framework covering selection, due diligence, performance management, and exit planning. Championing continuous improvement, value engineering, and cost optimisation without compromising quality or guest experience. Maintaining accurate procurement records, product specifications, and supply contracts. People & Culture Championing a continuous improvement approach, working closely with Managing Directors and departmental leaders to ensure purchasing decisions reflect operational needs and guest expectations. Promoting procurement best practice across the organisation, ensuring policies, processes, and training are effectively communicated and embedded. Leading initiatives to source sustainable, ethical, and environmentally conscious products. Reducing waste, packaging, and carbon footprint through smarter procurement decisions. Partnering with suppliers to introduce eco friendly product ranges for spa, housekeeping, and Food & Beverage. About You You will be a commercially astute procurement leader with experience operating at group or multi site level, ideally within hospitality, leisure, retail, or a similarly complex environment. You'll bring: Have proven experience delivering procurement strategies across diverse spend categories. Have excellent contract negotiation and supplier management capability. Have a data driven, analytical mindset with the ability to turn insight into action. Have confidence influencing senior stakeholders across finance and operations. Have a passion for quality, sustainability, and continuous improvement. Have a pragmatic, collaborative approach with the credibility to drive change. Please note: sponsorship will not be provided for this role. Applicants must have the right to work in the UK and not require future sponsorship. Why Join Us You'll be part of a forward thinking, values led organisation where people are at the heart of everything we do. We're proud of our culture, our heritage, and our commitment to delivering extraordinary experiences. As Group Head of Procurement, you'll play a key role in shaping our future and championing excellence across every area of our operations. Competitive salary and bonus potential. Death in Service. Private Medical Cover. Complimentary use of our luxury leisure and spa facilities. Free on site parking. Refer a friend scheme. Discounts on overnight stays and spa days. 30% discount on food and beverage. 20% off on site shops. Excellent induction and ongoing training. Perkbox online benefits and discounts. A supportive, inclusive and inspiring work environment with real development opportunities.
Apr 27, 2026
Full time
Group Head of Procurement Location: Moreton-in-Marsh, with travel to Multi-site (across Barons Eden properties) Contract: Full-Time, Permanent At Barons Eden, we're passionate about creating exceptional experiences that nurture the wellbeing of our guests and our people. From award winning spas to thoughtfully curated hospitality, every detail matters. To support the next chapter of our journey, we're looking for a Group Head of Procurement who will help shape how we source, partner, and deliver excellence across our portfolio. About the Role The Group Head of Procurement will lead the execution of a group wide procurement strategy that strengthens our commercial performance while enhancing our renowned guest experience, ensuring consistent supply, value led supplier relationships, cost efficiency, and quality across all locations. This role is central to supporting guest experience by securing high quality products and services - embedding consistency, rigour, and commercial insight into all procurement activity, spanning spa products, food and beverage, consumables, FF&E, utilities, technology, and capital projects while ensuring quality, sustainability, and operational efficiency remain at the forefront. Collaborating closely with multiple functions & business leaders, the incumbent will implement best practice procurement processes, negotiate contracts, and drive value through optimal sourcing. Key Responsibilities Leadership Contributing to the development and drive the implementation of a cohesive procurement strategy aligned with Barons Eden's long term vision and commercial objectives. Leading category planning across key spend areas, including F&B, spa products, FF&E, consumables, maintenance, utilities, professional services, and technology. Supporting capital projects from a procurement standpoint, offering expertise and guidance rather than direct project leadership. Operations Overseeing sourcing, evaluation, tendering, purchasing, and contract negotiation processes across the group. Ensuring compliance and consistency in procurement processes, documentation, and approvals, championing best practice and centralised system adoption. Leading procurement involvement in refurbishment and capital projects, ensuring timelines, budgets, and specifications are successfully met. Driving cost optimisation across all purchasing categories while safeguarding quality and guest standards. Collaborating with BI team to analyse spend patterns and identify savings opportunities across sites. Ensuring pricing consistency and contract adherence across the hotel and spa estate. Monitoring and analysing procurement performance spend data, savings delivery, category insights to support informed decision-making. Collaborating with Finance & Managing Directors to monitor budgets, forecasting, and cashflow planning linked to procurement activity. Supplier & Contract Management Building and maintaining strong, collaborative supplier partnerships that reflect our commitment to quality, sustainability, and innovation. Establishing KPI frameworks, SLAs, and structured performance review processes to ensure excellence and contractual compliance. Maintaining oversight of supply chain risk, including modern slavery considerations, ethical sourcing and supply chain resilience. Developing and embed a robust supplier governance framework covering selection, due diligence, performance management, and exit planning. Championing continuous improvement, value engineering, and cost optimisation without compromising quality or guest experience. Maintaining accurate procurement records, product specifications, and supply contracts. People & Culture Championing a continuous improvement approach, working closely with Managing Directors and departmental leaders to ensure purchasing decisions reflect operational needs and guest expectations. Promoting procurement best practice across the organisation, ensuring policies, processes, and training are effectively communicated and embedded. Leading initiatives to source sustainable, ethical, and environmentally conscious products. Reducing waste, packaging, and carbon footprint through smarter procurement decisions. Partnering with suppliers to introduce eco friendly product ranges for spa, housekeeping, and Food & Beverage. About You You will be a commercially astute procurement leader with experience operating at group or multi site level, ideally within hospitality, leisure, retail, or a similarly complex environment. You'll bring: Have proven experience delivering procurement strategies across diverse spend categories. Have excellent contract negotiation and supplier management capability. Have a data driven, analytical mindset with the ability to turn insight into action. Have confidence influencing senior stakeholders across finance and operations. Have a passion for quality, sustainability, and continuous improvement. Have a pragmatic, collaborative approach with the credibility to drive change. Please note: sponsorship will not be provided for this role. Applicants must have the right to work in the UK and not require future sponsorship. Why Join Us You'll be part of a forward thinking, values led organisation where people are at the heart of everything we do. We're proud of our culture, our heritage, and our commitment to delivering extraordinary experiences. As Group Head of Procurement, you'll play a key role in shaping our future and championing excellence across every area of our operations. Competitive salary and bonus potential. Death in Service. Private Medical Cover. Complimentary use of our luxury leisure and spa facilities. Free on site parking. Refer a friend scheme. Discounts on overnight stays and spa days. 30% discount on food and beverage. 20% off on site shops. Excellent induction and ongoing training. Perkbox online benefits and discounts. A supportive, inclusive and inspiring work environment with real development opportunities.
Head Hunted Recruitment are proud to be working exclusively with an award winning business who are one of the largest in their sector and boasting a strong market presence. The company are in the process of adding to their Marketing team by bringing in a driven and pro-active E-commerce/Marketplace Assistant, this is an additional position and requires an individual who has drive and ambition to succeed in a fast paced role. E-commerce/Marketplace Assistant Purpose: We are looking for a highly organised E-commerce / Marketplace Assistant to support the day-to-day administration and execution of our online sales channels, enabling the wider e-commerce team to focus on strategic growth. This role will focus on uploading, maintaining and optimisation of product listings across e-commerce platforms and marketplaces such as Amazon, eBay, B&Q Marketplace, The Range, Mano Mano, Tesco, TikTok shop and other channel partners. The ideal candidate will be detail-oriented, analytical, keen to learn and eager to develop within a fast-paced digital commerce environment. Marketplace & Channel Execution Support the day-to-day execution and maintenance of marketplace accounts Create and update product listings, including titles, bullets, descriptions, images, videos, and backend keywords Upload new products, variations, bundles, and seasonal ranges in line with provided briefs Ensure product content meets platform requirements and internal guidelines Manage and resolve listing issues including suppressed listings, stranded inventory, missing offers, and detail page errors Support the setup and implementation of new marketplace launches following defined plans and direction Carry out routine account checks (e.g. account health, policy notifications), escalating any risks or issues where needed Raise and manage Seller/Vendor Support cases, following through to resolution Product Content & Catalogue Maintenance Maintain accurate product data including SKUs, EANs, pricing, dimensions, and imagery Implement content updates and optimisation changes based on direction from the Marketplace Manager Support A+ / enhanced content uploads where applicable Liaise with internal teams to ensure product data and assets are complete and accurate Ensure consistency of brand presentation across all channels Promotions & Trading Support Support pricing checks and competitor monitoring Track promotional activity and provide updates on performance Assist with invoice tracking and basic commercial admin tasks Stock & Operational Support Monitor stock levels and highlight low-stock risks or availability issues Provide data and updates to support forecasting and replenishment planning Support issue resolution for fulfilment problems, stranded inventory, and missing offers Liaise with internal teams (supply chain, customer service, warehouse) to help resolve operational issues Reporting & Admin Support Support the preparation of regular reports across sales, listings, and performance Assist with ad hoc reporting requests from the wider team Ensure all administrative tasks are completed accurately and on time Skills & Experience Required Previous experience in e-commerce, marketplaces, digital merchandising, or online retail Strong Excel / Google Sheets skills and high attention to detail and strong organisational skills Comfortable working with large product catalogues and data sets Good commercial awareness and analytical thinking Excellent written communication and copywriting skills Ability to manage multiple priorities and deadlines, strong problem-solving mindset Desirable Experience Experience with Amazon Seller Central and/or Vendor Central Exposure to retail media platforms such as Amazon Ads, CitrusAd, or Criteo Understanding of SEO for e-commerce product pages Basic knowledge of image requirements and content best practice E-commerce/Marketplace Assistant, Personal Attributes Proactive and eager to learn Commercially curious Problem-solving, can do attitude Process-driven with strong attention to detail Positive, collaborative team player Comfortable in a fast-moving retail environment This is an office based role working with an exceptional team of people. The E-commerce/Marketplace Assistant,opportunity comes with an extremely rewarding salary of circa 25.5K per annum. Head Hunted Recruitment Services Ltd and associated clients are committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customer
Apr 27, 2026
Full time
Head Hunted Recruitment are proud to be working exclusively with an award winning business who are one of the largest in their sector and boasting a strong market presence. The company are in the process of adding to their Marketing team by bringing in a driven and pro-active E-commerce/Marketplace Assistant, this is an additional position and requires an individual who has drive and ambition to succeed in a fast paced role. E-commerce/Marketplace Assistant Purpose: We are looking for a highly organised E-commerce / Marketplace Assistant to support the day-to-day administration and execution of our online sales channels, enabling the wider e-commerce team to focus on strategic growth. This role will focus on uploading, maintaining and optimisation of product listings across e-commerce platforms and marketplaces such as Amazon, eBay, B&Q Marketplace, The Range, Mano Mano, Tesco, TikTok shop and other channel partners. The ideal candidate will be detail-oriented, analytical, keen to learn and eager to develop within a fast-paced digital commerce environment. Marketplace & Channel Execution Support the day-to-day execution and maintenance of marketplace accounts Create and update product listings, including titles, bullets, descriptions, images, videos, and backend keywords Upload new products, variations, bundles, and seasonal ranges in line with provided briefs Ensure product content meets platform requirements and internal guidelines Manage and resolve listing issues including suppressed listings, stranded inventory, missing offers, and detail page errors Support the setup and implementation of new marketplace launches following defined plans and direction Carry out routine account checks (e.g. account health, policy notifications), escalating any risks or issues where needed Raise and manage Seller/Vendor Support cases, following through to resolution Product Content & Catalogue Maintenance Maintain accurate product data including SKUs, EANs, pricing, dimensions, and imagery Implement content updates and optimisation changes based on direction from the Marketplace Manager Support A+ / enhanced content uploads where applicable Liaise with internal teams to ensure product data and assets are complete and accurate Ensure consistency of brand presentation across all channels Promotions & Trading Support Support pricing checks and competitor monitoring Track promotional activity and provide updates on performance Assist with invoice tracking and basic commercial admin tasks Stock & Operational Support Monitor stock levels and highlight low-stock risks or availability issues Provide data and updates to support forecasting and replenishment planning Support issue resolution for fulfilment problems, stranded inventory, and missing offers Liaise with internal teams (supply chain, customer service, warehouse) to help resolve operational issues Reporting & Admin Support Support the preparation of regular reports across sales, listings, and performance Assist with ad hoc reporting requests from the wider team Ensure all administrative tasks are completed accurately and on time Skills & Experience Required Previous experience in e-commerce, marketplaces, digital merchandising, or online retail Strong Excel / Google Sheets skills and high attention to detail and strong organisational skills Comfortable working with large product catalogues and data sets Good commercial awareness and analytical thinking Excellent written communication and copywriting skills Ability to manage multiple priorities and deadlines, strong problem-solving mindset Desirable Experience Experience with Amazon Seller Central and/or Vendor Central Exposure to retail media platforms such as Amazon Ads, CitrusAd, or Criteo Understanding of SEO for e-commerce product pages Basic knowledge of image requirements and content best practice E-commerce/Marketplace Assistant, Personal Attributes Proactive and eager to learn Commercially curious Problem-solving, can do attitude Process-driven with strong attention to detail Positive, collaborative team player Comfortable in a fast-moving retail environment This is an office based role working with an exceptional team of people. The E-commerce/Marketplace Assistant,opportunity comes with an extremely rewarding salary of circa 25.5K per annum. Head Hunted Recruitment Services Ltd and associated clients are committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customer
Overview Head of Third Party Damage (Claims ERS) Grade: 2 Reporting to: Head of Claims, ERS Location: London About us ERS Syndicate 218 at Lloyds is managed by Starr. We are the UK's largest specialist motor insurer with an A+ rating and have been making motoring passions and livelihoods possible since 1946. We work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer's needs. Starr is a global insurance and investment organisation providing property and casualty insurance solutions to business and industry. Starr has grown into one of the world's fastest expanding insurance organisations, writing business in 128 countries across six continents. Our talented and experienced associates manage risk and ultimately support the profitable growth of organisations in a dynamic, competitive and ever-changing marketplace. Join us and become part of our talented and passionate workforce. The role The Head of Third Party Claims is responsible for leading, developing, and managing the end-to-end third- party claims journey. This includes strategic oversight of operational performance, technical excellence, and service delivery across all third-party claims functions, from Agriculture to Prestige vehicles. Key responsibilities Ensuring fair customer outcomes and compliance with internal policies, legal standards, and regulatory requirements. Driving cost control throughout the claims lifecycle across all elements of Third Party claims spend. Identifying and developing commercial opportunities through market, legal, and technical insight. Owning and influencing key elements of the third-party claims supply chain costs. Driving claims digitalisation and automation initiatives. This role sits within a market-leading central technical function focused on customer outcomes, indemnity control and case reserving adequacy. It requires the ability to develop and implement strategy based on detailed financial analysis, with a focus on performance improvement and proactive management of risks, threats, and opportunities related to claims leakage. Key responsibilities Develop and deliver the strategic vision for third party motor claims to align with the overall claims strategy. Drive innovation using data analytics, technology and process optimisation. Oversee and support the effective management of complex and high value claims and processes with technical, regulatory or financial implications. Build influential relationships with external partners including repair networks, solicitors, the General Terms of Agreement (GTA) committee, Credit Hire Organisation's (CHO's) and third party insurers. Monitor management information, analyse and manage performance. Additionally ensure partners represent the ERS values and that the ERS brand is protected in relation to their actions including but not limited to Consumer Duty, Operational Resilience, Lloyds Oversight principles and other legal and regulatory requirements. Manage claims budgets, expense ratios and indemnity spend to ensure financial targets are met. Initiate indemnity control and operational effectiveness initiatives with sound business cases, tracking post implementation performance. Engage, lead and coach the third-party claims management team to achieve operational excellence and seek opportunity for continuous improvement. Ensure effective management of case reserving in accordance with the company's published reserving policy. Contribute to review of reserving philosophy and technical reserve allocation, ensuring that Actuaries are provided with a good understanding of working practices and developments in the Claims function. Collaborate with internal business partners to improve insight of performance using management information and identify and deploy remedial and opportunistic actions. Use analysis to draft reports, support the preparation of executive and board packs and provide insight to financial performance of the portfolio to Underwriting, Actuarial and Finance. Provide proactive diagnosis of trends and areas for improvement with a focus on clarity, accuracy and strategic relevance. Counter the impact of fraud on claims by developing and adopting appropriate strategies in conjunction with the Fraud Team. Essential qualifications, skills, and experience Extensive experience in motor claims management, with a thorough understanding of claims processes and current market trends. Proven ability to deliver on key goals and drive measurable performance improvements within tight timeframes. In-depth technical expertise in motor liability, credit hire, personal injury, and relevant legal and regulatory frameworks. Experience of working with actuarial development triangles. Skilled in producing professional, well-structured, and accurate reports suitable for formal committee review, within set deadlines. Track record of delivering a strategic review of credit hire controls and initiatives to improve the customer experience and enhance controls on indemnity spend. Desirable qualifications, skills, and experience Demonstrable experience in leading claims automation initiatives or driving digital transformation within a claims environment. Desirable behavioural attributes High level of numeracy and analytical skills, with the ability to interpret data and identify underlying trends that support sound judgment within decision-making Innovative approach to problem solving Maintains a strategic perspective Strong commercial awareness with a clear understanding of portfolio performance across both Claims and Underwriting functions. Flexible leadership style, with a passion for coaching and developing team members to support personal growth. Ability to build effective internal and external relationships. Excellent communication, negotiation, and stakeholder engagement capabilities. Results-driven, with a focus on identifying opportunities for improvement and delivering enhanced outcomes. Starr is an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.
Apr 26, 2026
Full time
Overview Head of Third Party Damage (Claims ERS) Grade: 2 Reporting to: Head of Claims, ERS Location: London About us ERS Syndicate 218 at Lloyds is managed by Starr. We are the UK's largest specialist motor insurer with an A+ rating and have been making motoring passions and livelihoods possible since 1946. We work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer's needs. Starr is a global insurance and investment organisation providing property and casualty insurance solutions to business and industry. Starr has grown into one of the world's fastest expanding insurance organisations, writing business in 128 countries across six continents. Our talented and experienced associates manage risk and ultimately support the profitable growth of organisations in a dynamic, competitive and ever-changing marketplace. Join us and become part of our talented and passionate workforce. The role The Head of Third Party Claims is responsible for leading, developing, and managing the end-to-end third- party claims journey. This includes strategic oversight of operational performance, technical excellence, and service delivery across all third-party claims functions, from Agriculture to Prestige vehicles. Key responsibilities Ensuring fair customer outcomes and compliance with internal policies, legal standards, and regulatory requirements. Driving cost control throughout the claims lifecycle across all elements of Third Party claims spend. Identifying and developing commercial opportunities through market, legal, and technical insight. Owning and influencing key elements of the third-party claims supply chain costs. Driving claims digitalisation and automation initiatives. This role sits within a market-leading central technical function focused on customer outcomes, indemnity control and case reserving adequacy. It requires the ability to develop and implement strategy based on detailed financial analysis, with a focus on performance improvement and proactive management of risks, threats, and opportunities related to claims leakage. Key responsibilities Develop and deliver the strategic vision for third party motor claims to align with the overall claims strategy. Drive innovation using data analytics, technology and process optimisation. Oversee and support the effective management of complex and high value claims and processes with technical, regulatory or financial implications. Build influential relationships with external partners including repair networks, solicitors, the General Terms of Agreement (GTA) committee, Credit Hire Organisation's (CHO's) and third party insurers. Monitor management information, analyse and manage performance. Additionally ensure partners represent the ERS values and that the ERS brand is protected in relation to their actions including but not limited to Consumer Duty, Operational Resilience, Lloyds Oversight principles and other legal and regulatory requirements. Manage claims budgets, expense ratios and indemnity spend to ensure financial targets are met. Initiate indemnity control and operational effectiveness initiatives with sound business cases, tracking post implementation performance. Engage, lead and coach the third-party claims management team to achieve operational excellence and seek opportunity for continuous improvement. Ensure effective management of case reserving in accordance with the company's published reserving policy. Contribute to review of reserving philosophy and technical reserve allocation, ensuring that Actuaries are provided with a good understanding of working practices and developments in the Claims function. Collaborate with internal business partners to improve insight of performance using management information and identify and deploy remedial and opportunistic actions. Use analysis to draft reports, support the preparation of executive and board packs and provide insight to financial performance of the portfolio to Underwriting, Actuarial and Finance. Provide proactive diagnosis of trends and areas for improvement with a focus on clarity, accuracy and strategic relevance. Counter the impact of fraud on claims by developing and adopting appropriate strategies in conjunction with the Fraud Team. Essential qualifications, skills, and experience Extensive experience in motor claims management, with a thorough understanding of claims processes and current market trends. Proven ability to deliver on key goals and drive measurable performance improvements within tight timeframes. In-depth technical expertise in motor liability, credit hire, personal injury, and relevant legal and regulatory frameworks. Experience of working with actuarial development triangles. Skilled in producing professional, well-structured, and accurate reports suitable for formal committee review, within set deadlines. Track record of delivering a strategic review of credit hire controls and initiatives to improve the customer experience and enhance controls on indemnity spend. Desirable qualifications, skills, and experience Demonstrable experience in leading claims automation initiatives or driving digital transformation within a claims environment. Desirable behavioural attributes High level of numeracy and analytical skills, with the ability to interpret data and identify underlying trends that support sound judgment within decision-making Innovative approach to problem solving Maintains a strategic perspective Strong commercial awareness with a clear understanding of portfolio performance across both Claims and Underwriting functions. Flexible leadership style, with a passion for coaching and developing team members to support personal growth. Ability to build effective internal and external relationships. Excellent communication, negotiation, and stakeholder engagement capabilities. Results-driven, with a focus on identifying opportunities for improvement and delivering enhanced outcomes. Starr is an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.
