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service delivery director
Easy Digital Filing
Digital Accountant
Easy Digital Filing City, London
About Us: Easy Digital is a dynamic FinTech SaaS company based in the City of London , serving over 20,000+ small and micro UK businesses. With a solid roadmap and technology at our core, we have ambitious plans for the next five years. Our experienced founders foster a great social working environment and a focus on continual delivery. We are passionate about delivering creative, high-quality software and providing fantastic customer service. The Role: The suitable individual will be a part of the front office team whose responsibilities involve ensuring that all contacts with customers are dealt with in a timely and professional manner. Prepare accounts and CT600s for assigned managed filings ensuring all filing deadlines are met. Complete all checks for company incorporations. Help with the testing of new and existing products recording all findings. Research and write knowledge base articles. Key Responsibilities: Help Desk Ensure that all customer contact via online chat, phone, email and colab are dealt with in a timely and professional manner instant response for online chat/phone and within 2 hours for email. Assess each customer s question, ensuring concise and clear responses. Ensure that AML regulations are adhered to when processing Companies for Incorporation. Help with the scanning, categorisation, distribution and notification to customers for incoming mail. Ensuring only relevant mail is forwarded for services paid for. Collection of post from post area on a regular basis (minimum) twice per week, scan (checking correct packages have been paid for) and distribution to relevant customers. Managed Filings Preparation of company accounts and company corporation tax returns. Communicate with all assigned managed filing customers in a timely and professional manner. Keep customers updated about progress of managed filing completion aiming to complete each case within 48 hours. Complete managed filings in both FRS105 accurately and in a timely manner meeting our SLA of 48 turnaround for 95% of Managed Filings. Be responsible for all Small Managed Filing (FRS102) completing accurately and in a timely manner meeting our SLA of 48 turnaround for 95% of Managed Filings. Prepare SA100 returns for assigned managed filing customers. Ensure that all Managed Filings are completed in a timely fashion adhering to our guideline of completion within 48 hrs of all information being supplied. Ensure that Managed filing work flows are kept to and nonresponsive customer cases are closed. Ensure all notes are kept up to date for each case with details of follow ups and issues related to the case. Knowledge Base Articles Research and complete 2 articles per month from the knowledge base directory, ensuring that the information is technically correct, written for the use of our customers and meets the SEO (search engine optimisation) requirements. Product Maintenance Raise jiras and document fully any issues that you find through testing or with communications with customers, to help ensure our software s integrity. Work across multiple different teams in assisting with preparing test cases for new and existing software releases. Carry out user acceptance testing (UAT) as new and additional functionality is added to software. General Admin Proactively get involved in and collaborate in biweekly team meetings. Complete additional tasks as and when required to. Essential Skills/Qualifications: The ideal candidate will either involve being a recent graduate with a degree in business, accounting & finance or another related field, or driven professionals with 1 2 years of experience working within the accounting or software/technology space. The ideal candidate will demonstrate a strong willingness to learn, maintain a positive attitude, and thrive as part of a team. They will also possess strong written and verbal communication skills, enabling them to collaborate effectively and contribute to a dynamic working environment. Nice to have: The successful candidate will be: Comfortable working with financial data. Proactive attitude towards learning new tools and tech. Professional demeanour with a customer-focused approach. Strong ability to manage multiple tasks and projects at the same time. A keen interest in learning accounting & finance. What Success Looks Like in This Role: Quickly builds a strong understanding of the company s products, processes and systems. Learns new tools and workflows efficiently while maintaining accuracy. Takes initiative and consistently delivers high-quality work. Demonstrates strong customer service skills and builds positive customer relationships. What s on Offer? Offering a competitive salary. 22 days annual leave per annum plus bank holidays. An additional birthday day off! Working schedule includes Monday to Friday from 8:30am to 5:30pm with Fridays working from home. Career development: We invest in training and growth opportunities to help you achieve your full potential. Positive work culture: A supportive, welcoming environment built on trust and collaboration. £29,000 £33,000
May 14, 2026
Full time
About Us: Easy Digital is a dynamic FinTech SaaS company based in the City of London , serving over 20,000+ small and micro UK businesses. With a solid roadmap and technology at our core, we have ambitious plans for the next five years. Our experienced founders foster a great social working environment and a focus on continual delivery. We are passionate about delivering creative, high-quality software and providing fantastic customer service. The Role: The suitable individual will be a part of the front office team whose responsibilities involve ensuring that all contacts with customers are dealt with in a timely and professional manner. Prepare accounts and CT600s for assigned managed filings ensuring all filing deadlines are met. Complete all checks for company incorporations. Help with the testing of new and existing products recording all findings. Research and write knowledge base articles. Key Responsibilities: Help Desk Ensure that all customer contact via online chat, phone, email and colab are dealt with in a timely and professional manner instant response for online chat/phone and within 2 hours for email. Assess each customer s question, ensuring concise and clear responses. Ensure that AML regulations are adhered to when processing Companies for Incorporation. Help with the scanning, categorisation, distribution and notification to customers for incoming mail. Ensuring only relevant mail is forwarded for services paid for. Collection of post from post area on a regular basis (minimum) twice per week, scan (checking correct packages have been paid for) and distribution to relevant customers. Managed Filings Preparation of company accounts and company corporation tax returns. Communicate with all assigned managed filing customers in a timely and professional manner. Keep customers updated about progress of managed filing completion aiming to complete each case within 48 hours. Complete managed filings in both FRS105 accurately and in a timely manner meeting our SLA of 48 turnaround for 95% of Managed Filings. Be responsible for all Small Managed Filing (FRS102) completing accurately and in a timely manner meeting our SLA of 48 turnaround for 95% of Managed Filings. Prepare SA100 returns for assigned managed filing customers. Ensure that all Managed Filings are completed in a timely fashion adhering to our guideline of completion within 48 hrs of all information being supplied. Ensure that Managed filing work flows are kept to and nonresponsive customer cases are closed. Ensure all notes are kept up to date for each case with details of follow ups and issues related to the case. Knowledge Base Articles Research and complete 2 articles per month from the knowledge base directory, ensuring that the information is technically correct, written for the use of our customers and meets the SEO (search engine optimisation) requirements. Product Maintenance Raise jiras and document fully any issues that you find through testing or with communications with customers, to help ensure our software s integrity. Work across multiple different teams in assisting with preparing test cases for new and existing software releases. Carry out user acceptance testing (UAT) as new and additional functionality is added to software. General Admin Proactively get involved in and collaborate in biweekly team meetings. Complete additional tasks as and when required to. Essential Skills/Qualifications: The ideal candidate will either involve being a recent graduate with a degree in business, accounting & finance or another related field, or driven professionals with 1 2 years of experience working within the accounting or software/technology space. The ideal candidate will demonstrate a strong willingness to learn, maintain a positive attitude, and thrive as part of a team. They will also possess strong written and verbal communication skills, enabling them to collaborate effectively and contribute to a dynamic working environment. Nice to have: The successful candidate will be: Comfortable working with financial data. Proactive attitude towards learning new tools and tech. Professional demeanour with a customer-focused approach. Strong ability to manage multiple tasks and projects at the same time. A keen interest in learning accounting & finance. What Success Looks Like in This Role: Quickly builds a strong understanding of the company s products, processes and systems. Learns new tools and workflows efficiently while maintaining accuracy. Takes initiative and consistently delivers high-quality work. Demonstrates strong customer service skills and builds positive customer relationships. What s on Offer? Offering a competitive salary. 22 days annual leave per annum plus bank holidays. An additional birthday day off! Working schedule includes Monday to Friday from 8:30am to 5:30pm with Fridays working from home. Career development: We invest in training and growth opportunities to help you achieve your full potential. Positive work culture: A supportive, welcoming environment built on trust and collaboration. £29,000 £33,000
LA International Computer Consultants Ltd
4th Line Cloud Support Engineer - VCF - DV Cleared
LA International Computer Consultants Ltd Basingstoke, Hampshire
4th Line Cloud Support Engineer - VCF Must have an Active DV Clearance 4th Line Cloud Support Engineer - VCF Responsibilities Respond to escalations from 2nd Line support teams. Monitor systems using event management tooling and resolve incidents. Perform change activities in line with defined processes. Support life cycle management of platforms to maintain vendor supportability. Carry out readiness assessments for new services entering production. Produce and maintain technical documentation and support materials. Provide technical leadership across support activities where required. 4th Line Cloud Support Engineer - VCF Skills and Experience Strong experience across VMware stack including vCenter, ESXi, NSX, and VCF which is essential. Experience supporting Horizon VDI environments. Strong knowledge of Windows environments including AD, DNS, SQL, and SCOM. Understanding of physical networking concepts. Strong problem solving and analytical skills. Ability to take ownership of technical issues and lead resolution. 4th Line Cloud Support Engineer - VCF Desirable Experience Experience with cloud administration such as vCloud Director. Exposure to event monitoring tools such as SCOM or Aria Operations. Automation and Scripting using PowerShell. Server administration across Windows Server environments. Experience with software distribution tools such as MECM. 4th Line Cloud Support Engineer - VCF Additional Information Work within a secure environment supporting critical systems. Opportunity to develop across cloud and infrastructure technologies. To apply, please send your CV by pressing the apply button Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
May 14, 2026
Contractor
4th Line Cloud Support Engineer - VCF Must have an Active DV Clearance 4th Line Cloud Support Engineer - VCF Responsibilities Respond to escalations from 2nd Line support teams. Monitor systems using event management tooling and resolve incidents. Perform change activities in line with defined processes. Support life cycle management of platforms to maintain vendor supportability. Carry out readiness assessments for new services entering production. Produce and maintain technical documentation and support materials. Provide technical leadership across support activities where required. 4th Line Cloud Support Engineer - VCF Skills and Experience Strong experience across VMware stack including vCenter, ESXi, NSX, and VCF which is essential. Experience supporting Horizon VDI environments. Strong knowledge of Windows environments including AD, DNS, SQL, and SCOM. Understanding of physical networking concepts. Strong problem solving and analytical skills. Ability to take ownership of technical issues and lead resolution. 4th Line Cloud Support Engineer - VCF Desirable Experience Experience with cloud administration such as vCloud Director. Exposure to event monitoring tools such as SCOM or Aria Operations. Automation and Scripting using PowerShell. Server administration across Windows Server environments. Experience with software distribution tools such as MECM. 4th Line Cloud Support Engineer - VCF Additional Information Work within a secure environment supporting critical systems. Opportunity to develop across cloud and infrastructure technologies. To apply, please send your CV by pressing the apply button Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
Search
Operations Executive - Holiday Lets
Search St. Andrews, Fife
Are you looking for a rewarding, varied, office-based role in St Andrews? Join this small but hugely successful team as a the key support to their Operations where your hard work will be genuinely recognised and rewarded. Offering a competitive salary, free car parking, and a supportive work environment alongside the platform for your ideas to be heard and for you to make a real difference to the company's success. Full-time, 30k- 33k Some of the things you'll be involved with on a day to day basis: - Manage compliance and ensure contracts are up-to-date - Stay informed about legislative changes - Handle invoicing and ensure smooth service delivery - Manage a vast variety of administrative and operational tasks to ensure efficient business operations, streamlining processes where identified as beneficial to the business - Assist the business manager through diary management and PA duties - Contractor management, ensuring service level expectations are met and exceeded - On-site property inspections, you'll have access to the company car but you'll need to have a licence - Exceptional eye for detail and cleanliness Benefits: - Competitive salary up to 33k with annual reviews - Free car parking and access to a company car during working hours - Recognition for your hard work - Opportunity to work with a boutique leader in their niche field We asked one of the staff about what they love about working for this business: "I absolutely love the autonomy I have in my role and the recognition I get on a weekly basis for a job well done. The direct exposure to the directors and owners of the business is invaluable, and I feel truly rewarded for the work I put in every day." - Current Employee If you are looking for a role where your efforts are appreciated and where you can make a real impact, apply now to join the team in St Andrews. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
May 14, 2026
Full time
Are you looking for a rewarding, varied, office-based role in St Andrews? Join this small but hugely successful team as a the key support to their Operations where your hard work will be genuinely recognised and rewarded. Offering a competitive salary, free car parking, and a supportive work environment alongside the platform for your ideas to be heard and for you to make a real difference to the company's success. Full-time, 30k- 33k Some of the things you'll be involved with on a day to day basis: - Manage compliance and ensure contracts are up-to-date - Stay informed about legislative changes - Handle invoicing and ensure smooth service delivery - Manage a vast variety of administrative and operational tasks to ensure efficient business operations, streamlining processes where identified as beneficial to the business - Assist the business manager through diary management and PA duties - Contractor management, ensuring service level expectations are met and exceeded - On-site property inspections, you'll have access to the company car but you'll need to have a licence - Exceptional eye for detail and cleanliness Benefits: - Competitive salary up to 33k with annual reviews - Free car parking and access to a company car during working hours - Recognition for your hard work - Opportunity to work with a boutique leader in their niche field We asked one of the staff about what they love about working for this business: "I absolutely love the autonomy I have in my role and the recognition I get on a weekly basis for a job well done. The direct exposure to the directors and owners of the business is invaluable, and I feel truly rewarded for the work I put in every day." - Current Employee If you are looking for a role where your efforts are appreciated and where you can make a real impact, apply now to join the team in St Andrews. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Lipton Media
Head of Operations - Events
Lipton Media
Head of Event Operations £70,000 - £80,000 Base + up to 15% Bonus Hybrid London Leading international events business seeks a highly talented Head of Operations to join their team working across their leading expo business. The Head of Operations will be an experienced manager coaching and developing Operations Managers and Operations Coordinators in the delivery of their allocated events as well as planning their own events. They will be responsible for overseeing and executing their portfolio of events within an industry leading portfolio and will have complete operational management, including full budgetary control whilst maximising portfolio profitability. Role Responsibilities : Head of Operations Team Related Develop a high-performance culture by championing best practices and professional development Building a 'one team' ethos for all levels of the operational functions so that there is an expansion of career development, succession planning and opportunities across the teams as well as sharing of skills and best practice Ensuring the team deliver a first-class service for each client Manage and develop direct reports using KPIs to track performance Recruiting and training new members of the team Portfolio & Event Related Responsible for portfolio event delivery - with end-to-end accountability for operational management of all events including customer journeys and improving onsite experience Maximising the profitability, sustainability, and quality of each event through effective budget management Focusing on continuous improvement: learning from other events, customer feedback groups, industry technology Project managing events and control costs to deliver within budget Managing end-to-end delivery of events each year of varying size, format, and complexity across a range of geographies Responsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full risk assessment Profile Required: Head of Operations An established track record of delivering international, large scale and complex events and awards in the B2B or B2C space managing both large scale exhibitions (150+ stands) and multi stream conferences globally Must have Expo experience - 1000 + Attendees Technical experience from floor plan creation, rigging, health & safety, introducing creative flair to networking experiences Demonstrable experience in collaborating successfully with partners ancillary to a large-scale event (could be the city, transport, party, or other partners) Extensive experience in team management/ line management experience for 4+ team members, able to demonstrate coaching and people development. Tangible examples of experience in implementing innovation and creativity for large scale international events over 6000+ people, 150+ stands, 120+, meeting rooms, 3+ conference stages. Experience in venue and supplier contracting and negotiation upwards of £2.5m Confident decision-making, thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made. Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
May 14, 2026
Full time
Head of Event Operations £70,000 - £80,000 Base + up to 15% Bonus Hybrid London Leading international events business seeks a highly talented Head of Operations to join their team working across their leading expo business. The Head of Operations will be an experienced manager coaching and developing Operations Managers and Operations Coordinators in the delivery of their allocated events as well as planning their own events. They will be responsible for overseeing and executing their portfolio of events within an industry leading portfolio and will have complete operational management, including full budgetary control whilst maximising portfolio profitability. Role Responsibilities : Head of Operations Team Related Develop a high-performance culture by championing best practices and professional development Building a 'one team' ethos for all levels of the operational functions so that there is an expansion of career development, succession planning and opportunities across the teams as well as sharing of skills and best practice Ensuring the team deliver a first-class service for each client Manage and develop direct reports using KPIs to track performance Recruiting and training new members of the team Portfolio & Event Related Responsible for portfolio event delivery - with end-to-end accountability for operational management of all events including customer journeys and improving onsite experience Maximising the profitability, sustainability, and quality of each event through effective budget management Focusing on continuous improvement: learning from other events, customer feedback groups, industry technology Project managing events and control costs to deliver within budget Managing end-to-end delivery of events each year of varying size, format, and complexity across a range of geographies Responsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full risk assessment Profile Required: Head of Operations An established track record of delivering international, large scale and complex events and awards in the B2B or B2C space managing both large scale exhibitions (150+ stands) and multi stream conferences globally Must have Expo experience - 1000 + Attendees Technical experience from floor plan creation, rigging, health & safety, introducing creative flair to networking experiences Demonstrable experience in collaborating successfully with partners ancillary to a large-scale event (could be the city, transport, party, or other partners) Extensive experience in team management/ line management experience for 4+ team members, able to demonstrate coaching and people development. Tangible examples of experience in implementing innovation and creativity for large scale international events over 6000+ people, 150+ stands, 120+, meeting rooms, 3+ conference stages. Experience in venue and supplier contracting and negotiation upwards of £2.5m Confident decision-making, thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made. Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Manchester City Council
Director of Housing
Manchester City Council
Director of Housing - Manchester City Council Band SS4 £111,669 - £123,071 Neighbourhoods Directorate Building Care in Quality, Building Care in Homes, Building Care in Manchester Manchester is a city shaped by its neighbourhoods-diverse, ambitious communities powered by a shared belief that great places transform lives. We are now seeking a visionary Director of Housing to lead our housing delivery functions and drive forward a modern, high performing service rooted in community wellbeing, building safety, sustainable neighbourhoods and excellent resident experience. As a senior leader within the Neighbourhoods Directorate, you will guide our strategic approach to Neighbourhood Housing, Repairs & Maintenance, Asset & Repairs, Building Safety & Compliance and Resident Experience & Income functions -ensuring high quality services and performance that meet the aspirations of our residents and support the city's long term growth. You will provide clear, compassionate leadership to the management team and wider service, championing innovative approaches to place based delivery and continuous improvement building on our recent C2 rating from the Regulator of Social Housing. A core aspect and your immediate focus will be to lead in delivering transformational change and improvement, in particular to the in-sourcing of the Repairs & Maintenance contract and establishing an in-house direct labour organisation. With strong political awareness and a commitment to the values of Our Manchester , you will forge robust & trusting relationships across the Council, with partners, and at regional and national levels. This is a role for a leader who is passionate about the power of good housing to build strong, safe, thriving communities-and who can turn strategic vision into meaningful impact on the ground. To find out more please visit Download the Candidate Briefing Pack For a confidential discussion, contact our recruitment partners at Penna: Pete John on or or Ali Tasker on or Closing Date: Sunday 24 th May 2026
May 14, 2026
Full time
Director of Housing - Manchester City Council Band SS4 £111,669 - £123,071 Neighbourhoods Directorate Building Care in Quality, Building Care in Homes, Building Care in Manchester Manchester is a city shaped by its neighbourhoods-diverse, ambitious communities powered by a shared belief that great places transform lives. We are now seeking a visionary Director of Housing to lead our housing delivery functions and drive forward a modern, high performing service rooted in community wellbeing, building safety, sustainable neighbourhoods and excellent resident experience. As a senior leader within the Neighbourhoods Directorate, you will guide our strategic approach to Neighbourhood Housing, Repairs & Maintenance, Asset & Repairs, Building Safety & Compliance and Resident Experience & Income functions -ensuring high quality services and performance that meet the aspirations of our residents and support the city's long term growth. You will provide clear, compassionate leadership to the management team and wider service, championing innovative approaches to place based delivery and continuous improvement building on our recent C2 rating from the Regulator of Social Housing. A core aspect and your immediate focus will be to lead in delivering transformational change and improvement, in particular to the in-sourcing of the Repairs & Maintenance contract and establishing an in-house direct labour organisation. With strong political awareness and a commitment to the values of Our Manchester , you will forge robust & trusting relationships across the Council, with partners, and at regional and national levels. This is a role for a leader who is passionate about the power of good housing to build strong, safe, thriving communities-and who can turn strategic vision into meaningful impact on the ground. To find out more please visit Download the Candidate Briefing Pack For a confidential discussion, contact our recruitment partners at Penna: Pete John on or or Ali Tasker on or Closing Date: Sunday 24 th May 2026
British Airways
Principal Product Data Scientist - Operations Delivery Intelligence
British Airways
A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The role: Principal Product Data Scientist You'll be part of the Operations Delivery Intelligence (ODI) directorate, working within integrated operations product squads to build and embed industrialised decision-support software products. This area plays a critical role in improving operational outcomes by applying advanced machine learning and optimisation techniques to real-world decision-making challenges across the airline. What you'll do: Act as the technical owner of one or more production-grade data science product codebases Lead the end-to-end delivery of decision-support software across the full product lifecycle Understand complex operational business problems end to end and identify opportunities for data-driven optimisation Drive modelling and system design decisions, balancing implementation time, system behaviour, technical debt and business value Prototype, build and deliver industrialised machine learning and optimisation models in Python Design and build robust data ingestion, cleaning and processing pipelines Implement orchestration pipelines and CI/CD deployment processes Ensure software quality through logging, error handling and automated testing Harden algorithms against operational and data edge cases Quantify product adoption and value capture Engage with business stakeholders to gather requirements and feedback Contribute to feature prioritisation and roadmap discussions Support integration of decision-support products into operational business processes Communicate modelling approaches, trade-offs and results clearly to technical and business audiences Mentor and support junior team members Contribute to agile ways of working, including Git versioning, code reviews and delivery predictability What you'll bring to British Airways: Expert capability in applied machine learning, optimisation and operational research techniques Strong Python expertise with experience delivering production-quality data science software Experience working with cloud platforms and modern ML tooling Strong software engineering discipline including testing, CI/CD and version control Ability to structure complex business and technical problems and propose pragmatic solutions Clear communication skills across technical and non-technical audiences Collaborative working style with a focus on continuous improvement Systems-thinking mindset with attention to detail Curiosity, resilience and adaptability in fast-moving environments Strong commitment to delivering measurable business value Your experience: Master's degree or greater in data science, ML, or operational research, or 6+ years of highly relevant industry experience (required) 4-6 years working on production ML or optimization software products at scale (required) Experience in developing industrialized software, especially data science or machine learning software products (required) Experience in relevant business domains (transportation, airlines, operations, network problems) (preferred) What we offer: We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
May 14, 2026
Full time
A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The role: Principal Product Data Scientist You'll be part of the Operations Delivery Intelligence (ODI) directorate, working within integrated operations product squads to build and embed industrialised decision-support software products. This area plays a critical role in improving operational outcomes by applying advanced machine learning and optimisation techniques to real-world decision-making challenges across the airline. What you'll do: Act as the technical owner of one or more production-grade data science product codebases Lead the end-to-end delivery of decision-support software across the full product lifecycle Understand complex operational business problems end to end and identify opportunities for data-driven optimisation Drive modelling and system design decisions, balancing implementation time, system behaviour, technical debt and business value Prototype, build and deliver industrialised machine learning and optimisation models in Python Design and build robust data ingestion, cleaning and processing pipelines Implement orchestration pipelines and CI/CD deployment processes Ensure software quality through logging, error handling and automated testing Harden algorithms against operational and data edge cases Quantify product adoption and value capture Engage with business stakeholders to gather requirements and feedback Contribute to feature prioritisation and roadmap discussions Support integration of decision-support products into operational business processes Communicate modelling approaches, trade-offs and results clearly to technical and business audiences Mentor and support junior team members Contribute to agile ways of working, including Git versioning, code reviews and delivery predictability What you'll bring to British Airways: Expert capability in applied machine learning, optimisation and operational research techniques Strong Python expertise with experience delivering production-quality data science software Experience working with cloud platforms and modern ML tooling Strong software engineering discipline including testing, CI/CD and version control Ability to structure complex business and technical problems and propose pragmatic solutions Clear communication skills across technical and non-technical audiences Collaborative working style with a focus on continuous improvement Systems-thinking mindset with attention to detail Curiosity, resilience and adaptability in fast-moving environments Strong commitment to delivering measurable business value Your experience: Master's degree or greater in data science, ML, or operational research, or 6+ years of highly relevant industry experience (required) 4-6 years working on production ML or optimization software products at scale (required) Experience in developing industrialized software, especially data science or machine learning software products (required) Experience in relevant business domains (transportation, airlines, operations, network problems) (preferred) What we offer: We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
Lipton Media
Senior Reporter
Lipton Media
Senior Reporter £32,000 -£36,000 + Bonus + Excellent Benefits Hybrid London Leading media publishing business seeks a talented Senior Reporter with around 2 years of experience to join their fast-growing team focusing on cutting-edge finance services related content. The Senior Reporter is responsible for delivering high-quality, agenda-setting journalism across two industry leading brands. The role plays a critical part in: Driving daily news output and content quality Supporting audience growth and engagement Contributing to commercial content delivery and event coverage This is a senior delivery role combining strong journalistic instincts, industry engagement, and commercial awareness, with a focus on producing content that informs, engages, and supports the business wider business objectives. Editorial Output & Content Creation Produce a high volume of accurate, timely, and engaging news and feature content Identify and write exclusive stories through strong industry contacts Monitor market developments, regulatory changes, and competitor activity Ensure all content meets editorial standards, tone, and compliance requirements Audience & Engagement Contribute to audience growth through compelling, relevant content Support optimisation of headline writing, SEO, and digital performance Contribute to newsletter output and daily publishing schedules Engage with social and LinkedIn strategy to maximise content reach Industry Engagement Build and maintain a strong network of industry contacts (lenders, brokers, stakeholders) Attend and report on industry events, conferences, and roundtables Identify emerging trends and sentiment to inform editorial direction Commercial & Sponsored Content Support the delivery of paid-for content, ensuring it meets editorial and audience standards Work with commercial teams to deliver high-quality sponsored articles, video, and audio content Maintain clear distinction between editorial and commercial content while supporting business objectives Profile of Candidate: Proven experience in financial services or mortgage journalism Strong news sense with ability to identify and develop exclusive stories Excellent writing, editing, and proofreading skills Solid understanding of digital publishing, SEO, and content performance metrics Ability to work at pace and manage multiple deadlines effectively Strong communication and relationship-building skills across industry stakeholders Commercial awareness with ability to support sponsored content delivery Experience across multimedia formats (video, audio, live events) desirable Knowledge of media law and compliance preferable NCTJ qualification desirable Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media sales, digital media sales, print sales, exhibition sales, event sales, conference sales, outdoor sales, radio sales, marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
May 14, 2026
Full time
Senior Reporter £32,000 -£36,000 + Bonus + Excellent Benefits Hybrid London Leading media publishing business seeks a talented Senior Reporter with around 2 years of experience to join their fast-growing team focusing on cutting-edge finance services related content. The Senior Reporter is responsible for delivering high-quality, agenda-setting journalism across two industry leading brands. The role plays a critical part in: Driving daily news output and content quality Supporting audience growth and engagement Contributing to commercial content delivery and event coverage This is a senior delivery role combining strong journalistic instincts, industry engagement, and commercial awareness, with a focus on producing content that informs, engages, and supports the business wider business objectives. Editorial Output & Content Creation Produce a high volume of accurate, timely, and engaging news and feature content Identify and write exclusive stories through strong industry contacts Monitor market developments, regulatory changes, and competitor activity Ensure all content meets editorial standards, tone, and compliance requirements Audience & Engagement Contribute to audience growth through compelling, relevant content Support optimisation of headline writing, SEO, and digital performance Contribute to newsletter output and daily publishing schedules Engage with social and LinkedIn strategy to maximise content reach Industry Engagement Build and maintain a strong network of industry contacts (lenders, brokers, stakeholders) Attend and report on industry events, conferences, and roundtables Identify emerging trends and sentiment to inform editorial direction Commercial & Sponsored Content Support the delivery of paid-for content, ensuring it meets editorial and audience standards Work with commercial teams to deliver high-quality sponsored articles, video, and audio content Maintain clear distinction between editorial and commercial content while supporting business objectives Profile of Candidate: Proven experience in financial services or mortgage journalism Strong news sense with ability to identify and develop exclusive stories Excellent writing, editing, and proofreading skills Solid understanding of digital publishing, SEO, and content performance metrics Ability to work at pace and manage multiple deadlines effectively Strong communication and relationship-building skills across industry stakeholders Commercial awareness with ability to support sponsored content delivery Experience across multimedia formats (video, audio, live events) desirable Knowledge of media law and compliance preferable NCTJ qualification desirable Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media sales, digital media sales, print sales, exhibition sales, event sales, conference sales, outdoor sales, radio sales, marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
BDO UK
Real Estate Tax Manager / Assistant Manager
BDO UK Rochester, Kent
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. As market leaders, the award-winning Real Estate & Construction tax team at BDO serves a wide and exciting range of domestic and international companies with UK operations. It's your chance to experience a focused and unique blend of the highest level of technical expertise along with extensive experience in commercial transactions. This industry continues to grow rapidly, so there are always new challenges or opportunities that you can take on. At the heart of our success are the strong and progressive relationships we build with our clients and colleagues. With a focus on continuing development and exposure to clients and senior partners, you'll have all the freedom you need to grow your career. Responsibilities: This role will provide corporate tax compliance, advisory and accounting services to a range of clients from small start-ups to major multinationals, predominantly within the real estate and construction sector. Working, and developing relationships, with clients to advise on corporate tax planning and restructuring projects in the UK, as well as producing complex UK tax computations and returns. P-actively manage you own workload, communicating with managers/directors/partners on a regular basis to service their clients. Be able to consider and highlight further opportunities to develop new work. We're looking for someone with: An understanding of and previous experience within UK corporate tax compliance Some experience of providing corporate tax advisory and compliance services to primarily corporate groups, but may include partnership tax returns and non-resident landlord income tax returns Keenness to develop a career within the real estate profession Ability to prepare proposals for new work, including researching target client companies and on technical issues to identify new solutions Ability to manage a small client portfolio Ability to actively seek opportunities for selling new services to existing clients Some experience of dealing with client senior management and key stakeholders Educated to degree level, and CTA and/or ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 14, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. As market leaders, the award-winning Real Estate & Construction tax team at BDO serves a wide and exciting range of domestic and international companies with UK operations. It's your chance to experience a focused and unique blend of the highest level of technical expertise along with extensive experience in commercial transactions. This industry continues to grow rapidly, so there are always new challenges or opportunities that you can take on. At the heart of our success are the strong and progressive relationships we build with our clients and colleagues. With a focus on continuing development and exposure to clients and senior partners, you'll have all the freedom you need to grow your career. Responsibilities: This role will provide corporate tax compliance, advisory and accounting services to a range of clients from small start-ups to major multinationals, predominantly within the real estate and construction sector. Working, and developing relationships, with clients to advise on corporate tax planning and restructuring projects in the UK, as well as producing complex UK tax computations and returns. P-actively manage you own workload, communicating with managers/directors/partners on a regular basis to service their clients. Be able to consider and highlight further opportunities to develop new work. We're looking for someone with: An understanding of and previous experience within UK corporate tax compliance Some experience of providing corporate tax advisory and compliance services to primarily corporate groups, but may include partnership tax returns and non-resident landlord income tax returns Keenness to develop a career within the real estate profession Ability to prepare proposals for new work, including researching target client companies and on technical issues to identify new solutions Ability to manage a small client portfolio Ability to actively seek opportunities for selling new services to existing clients Some experience of dealing with client senior management and key stakeholders Educated to degree level, and CTA and/or ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Metropolitan Thames Valley
Director of Leaseholder Services
Metropolitan Thames Valley
Director of Leaseholder Services London or Midlands Competitive + benefits At MTVH, our homeowners including leaseholders and shared owners need services that are transparent, responsive and fair, with clear accountability for standards, costs and outcomes. As Director of Leaseholder Services, you will provide strategic and operational leadership for our national leaseholder services function, acting as the senior authority on leasehold and shared ownership matters across a portfolio of circa 20,000 homes. You will be the primary advocate for our leasehold and shared ownership customers (and other home ownership products where applicable), ensuring their voice informs service design, investment visibility, communications and performance priorities. This is a high-impact leadership role, responsible for strengthening governance, improving customer satisfaction, and driving consistent service quality through robust performance management and effective oversight of third parties, including managing agents and freeholders. As a member of MTVH's Senior Leadership Team, you will work collaboratively across the organisation to resolve complex issues and deliver our 2030 corporate strategy. What you'll be accountable for Strategic leadership Set and deliver a clear strategy for leaseholder services aligned to MTVH's corporate priorities and customer expectations. Provide visible, confident leadership that drives a customer-centred culture and measurable improvement. Operational excellence Lead the end-to-end delivery of leasehold and shared ownership services, ensuring clear plans, effective resource coordination and timely issue resolution. Act as a catalyst for joined-up delivery across Customer Services, Assets/Property, Finance and Legal, owning the resolution of complex leasehold matters and ensuring a coherent customer journey. Governance, risk and compliance Ensure compliance with relevant legal, regulatory and policy requirements, proactively identifying and managing risk (including escalation where required). Own and maintain the policy and procedural framework for your function, ensuring it is current, embedded and auditable. Be accountable for the quality and integrity of data and records to enable reliable reporting and oversight. Financial stewardship and value for money Lead strong financial accountability across service charge governance, major works processes, and income and expenditure management within your remit. Balance financial stewardship with fairness, transparency and value for money for customers, ensuring decisions are evidence-led and defensible. Leasehold management & customer outcomes Provide strategic oversight across key areas including Section 20 / major works consultation, lease variations, renewals, compliance with lease terms, dispute resolution and tribunal cases. Drive improvements in satisfaction, engagement and complaints performance, ensuring communications are clear, proactive and transparent. Third party and stakeholder management Build effective relationships with managing agents and freeholders, holding them to account for service quality, compliance and customer outcomes. Represent MTVH in internal and external forums, offering clear advice, reporting and decision support to enable timely decisions and good governance. People leadership Lead, develop and motivate teams in line with MTVH's values of Care, Dare, Collaborate and Own , building an inclusive, high-performance culture with strong succession and talent development. What we're looking for You'll bring significant senior leadership experience within a complex environment, with deep expertise in home ownership services. You will demonstrate: Substantial senior experience leading leasehold/shared ownership services (and related products) in a housing association or similar organisation. Strong technical capability across leasehold and home ownership management, including service charge governance, major works processes, contract management and leasehold law, with confidence managing risk, disputes and tribunals. Proven delivery of service improvement and operational change, strengthening performance, compliance and customer experience. Strong communications skills, relatable to all audiences you encounter. A strong track record of influencing across directorates and holding internal teams, contractors and managing agents to account. Qualifications: Educated to degree level (or equivalent qualification/experience). This senior position requires travel between office locations. Why join MTVH? This is an opportunity to shape a high-profile service that directly impacts customers' trust, satisfaction and value for money. You'll join a senior leadership community committed to clear accountability, strong governance, and improving outcomes for our residents and homeowners. How to apply Please submit your CV and supporting statement outlining how you meet the requirements of the role. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
May 14, 2026
Full time
Director of Leaseholder Services London or Midlands Competitive + benefits At MTVH, our homeowners including leaseholders and shared owners need services that are transparent, responsive and fair, with clear accountability for standards, costs and outcomes. As Director of Leaseholder Services, you will provide strategic and operational leadership for our national leaseholder services function, acting as the senior authority on leasehold and shared ownership matters across a portfolio of circa 20,000 homes. You will be the primary advocate for our leasehold and shared ownership customers (and other home ownership products where applicable), ensuring their voice informs service design, investment visibility, communications and performance priorities. This is a high-impact leadership role, responsible for strengthening governance, improving customer satisfaction, and driving consistent service quality through robust performance management and effective oversight of third parties, including managing agents and freeholders. As a member of MTVH's Senior Leadership Team, you will work collaboratively across the organisation to resolve complex issues and deliver our 2030 corporate strategy. What you'll be accountable for Strategic leadership Set and deliver a clear strategy for leaseholder services aligned to MTVH's corporate priorities and customer expectations. Provide visible, confident leadership that drives a customer-centred culture and measurable improvement. Operational excellence Lead the end-to-end delivery of leasehold and shared ownership services, ensuring clear plans, effective resource coordination and timely issue resolution. Act as a catalyst for joined-up delivery across Customer Services, Assets/Property, Finance and Legal, owning the resolution of complex leasehold matters and ensuring a coherent customer journey. Governance, risk and compliance Ensure compliance with relevant legal, regulatory and policy requirements, proactively identifying and managing risk (including escalation where required). Own and maintain the policy and procedural framework for your function, ensuring it is current, embedded and auditable. Be accountable for the quality and integrity of data and records to enable reliable reporting and oversight. Financial stewardship and value for money Lead strong financial accountability across service charge governance, major works processes, and income and expenditure management within your remit. Balance financial stewardship with fairness, transparency and value for money for customers, ensuring decisions are evidence-led and defensible. Leasehold management & customer outcomes Provide strategic oversight across key areas including Section 20 / major works consultation, lease variations, renewals, compliance with lease terms, dispute resolution and tribunal cases. Drive improvements in satisfaction, engagement and complaints performance, ensuring communications are clear, proactive and transparent. Third party and stakeholder management Build effective relationships with managing agents and freeholders, holding them to account for service quality, compliance and customer outcomes. Represent MTVH in internal and external forums, offering clear advice, reporting and decision support to enable timely decisions and good governance. People leadership Lead, develop and motivate teams in line with MTVH's values of Care, Dare, Collaborate and Own , building an inclusive, high-performance culture with strong succession and talent development. What we're looking for You'll bring significant senior leadership experience within a complex environment, with deep expertise in home ownership services. You will demonstrate: Substantial senior experience leading leasehold/shared ownership services (and related products) in a housing association or similar organisation. Strong technical capability across leasehold and home ownership management, including service charge governance, major works processes, contract management and leasehold law, with confidence managing risk, disputes and tribunals. Proven delivery of service improvement and operational change, strengthening performance, compliance and customer experience. Strong communications skills, relatable to all audiences you encounter. A strong track record of influencing across directorates and holding internal teams, contractors and managing agents to account. Qualifications: Educated to degree level (or equivalent qualification/experience). This senior position requires travel between office locations. Why join MTVH? This is an opportunity to shape a high-profile service that directly impacts customers' trust, satisfaction and value for money. You'll join a senior leadership community committed to clear accountability, strong governance, and improving outcomes for our residents and homeowners. How to apply Please submit your CV and supporting statement outlining how you meet the requirements of the role. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Operations Manager
Gaia Skincare Newquay, Cornwall
Role Overview The Operations Manager will lead and optimise all operational functions across GAIA Skincare, playing a central role in delivering P&L targets and enabling rapid sales growth over the next 2-5 years. This is a highly hands on role, based primarily at our Newquay warehouse, with responsibility for overseeing warehouse and logistics, operational support for sales and marketing, training coordination, and the implementation of scalable systems and processes to drive operational excellence and support growth. Key Responsibilities Operational Leadership & Scaling Take ownership of day-to-day operational performance across the business Build and implement scalable systems, processes, and infrastructure to support growth Work closely with the Founder to execute the strategic vision and scaling plan Identify operational bottlenecks and implement effective solutions Resosible for operational KPIs and performance tracking Ensure operational readiness to support rapid sales growth P&L Delivery & Commercial Performance Take operational responsibility for delivering to company P&L targets Drive improvements in operational efficiency, margin, and cost control Identify opportunities to improve profitability through operational improvements Support initiatives that directly contribute to revenue growth and scalability Warehouse, Inventory & Logistics Oversee daily warehouse and fulfilment operations and the logistic manager. Ensure efficient order processing, picking, packing, and shipping Responsible for inventory management, forecasting and stock control Manage logistics partners, shipping providers, and operational suppliers Ensure operational accuracy, efficiency, and service levels are maintained as volume increases Sales & Marketing Ensure operational infrastructure supports rapid sales growth Oversee operational onboarding of new stockists, partners, and accounts Support the execution of growth initiatives and commercial expansion Work closely with leadership to enable scaling of sales channels Ensure operational readiness for product launches, promotions, and campaigns Coordinate logistics and fulfilment support for marketing initiatives Support cross-functional execution of growth campaigns Lead Head of Sales and Marketing Manager Training & Education Operations Oversee logistics and operational delivery of brand training programmes Coordinate training schedules, materials, and operational support Ensure seamless delivery of internal and external training Legal and compliance Take operational ownership of key legal and regulatory requirements across the business Ensure ongoing compliance with brand accreditations and certifications, including trademarks, Leaping Bunny, Vegan Society, and other relevant industry standards Oversee trademark management, renewals, and compliance in collaboration with external advisors where required Ensure the business meets all Health & Safety obligations across warehouse, office, and operational environments Essential Experience Proven experience in an Operations Director, Head of Operations, or senior Operations role within a product-based business Experience working within skincare, beauty, wellness, or a similar fast-growth brand Experience scaling a business through a significant growth phase Strong hands on experience with warehouse, fulfilment, and logistics operations Experience implementing scalable operational systems and processes Strong commercial awareness and understanding of P&L delivery Personal Attributes Highly hands on and operationally driven Strong commercial mindset with focus on growth and profitability Entrepreneurial, proactive, and solutions focused Comfortable working onsite and deeply involved in daily operations Highly organised with strong attention to detail Resilient and adaptable in a fast-growth environment Motivated by building and scaling a business
May 14, 2026
Full time
Role Overview The Operations Manager will lead and optimise all operational functions across GAIA Skincare, playing a central role in delivering P&L targets and enabling rapid sales growth over the next 2-5 years. This is a highly hands on role, based primarily at our Newquay warehouse, with responsibility for overseeing warehouse and logistics, operational support for sales and marketing, training coordination, and the implementation of scalable systems and processes to drive operational excellence and support growth. Key Responsibilities Operational Leadership & Scaling Take ownership of day-to-day operational performance across the business Build and implement scalable systems, processes, and infrastructure to support growth Work closely with the Founder to execute the strategic vision and scaling plan Identify operational bottlenecks and implement effective solutions Resosible for operational KPIs and performance tracking Ensure operational readiness to support rapid sales growth P&L Delivery & Commercial Performance Take operational responsibility for delivering to company P&L targets Drive improvements in operational efficiency, margin, and cost control Identify opportunities to improve profitability through operational improvements Support initiatives that directly contribute to revenue growth and scalability Warehouse, Inventory & Logistics Oversee daily warehouse and fulfilment operations and the logistic manager. Ensure efficient order processing, picking, packing, and shipping Responsible for inventory management, forecasting and stock control Manage logistics partners, shipping providers, and operational suppliers Ensure operational accuracy, efficiency, and service levels are maintained as volume increases Sales & Marketing Ensure operational infrastructure supports rapid sales growth Oversee operational onboarding of new stockists, partners, and accounts Support the execution of growth initiatives and commercial expansion Work closely with leadership to enable scaling of sales channels Ensure operational readiness for product launches, promotions, and campaigns Coordinate logistics and fulfilment support for marketing initiatives Support cross-functional execution of growth campaigns Lead Head of Sales and Marketing Manager Training & Education Operations Oversee logistics and operational delivery of brand training programmes Coordinate training schedules, materials, and operational support Ensure seamless delivery of internal and external training Legal and compliance Take operational ownership of key legal and regulatory requirements across the business Ensure ongoing compliance with brand accreditations and certifications, including trademarks, Leaping Bunny, Vegan Society, and other relevant industry standards Oversee trademark management, renewals, and compliance in collaboration with external advisors where required Ensure the business meets all Health & Safety obligations across warehouse, office, and operational environments Essential Experience Proven experience in an Operations Director, Head of Operations, or senior Operations role within a product-based business Experience working within skincare, beauty, wellness, or a similar fast-growth brand Experience scaling a business through a significant growth phase Strong hands on experience with warehouse, fulfilment, and logistics operations Experience implementing scalable operational systems and processes Strong commercial awareness and understanding of P&L delivery Personal Attributes Highly hands on and operationally driven Strong commercial mindset with focus on growth and profitability Entrepreneurial, proactive, and solutions focused Comfortable working onsite and deeply involved in daily operations Highly organised with strong attention to detail Resilient and adaptable in a fast-growth environment Motivated by building and scaling a business
J B Corrie & Co Ltd
Commercial Sales Manager
J B Corrie & Co Ltd Petersfield, Hampshire
Commercial Sales Manager Petersfield, Hampshire Salary: £58K - £62K DOE + Company Car OR Car Allowance About Us We are proud to be recognised as fencing and perimeter security specialists with over a century of expertise. As a fourth-generation, family-owned business, our heritage is built on strong values, trusted relationships, and an unwavering commitment to quality. For generations, our customers have relied on us to deliver technical excellence, quality craftsmanship, and exceptional service, a reputation we protect by blending traditional skill with modern innovation. Our mission is to secure and protect what matters most, delivering perimeter solutions built on over 100 years of heritage, guided by integrity, driven by curiosity, and strengthened by collaboration. A commitment to quality and long-term relationships that secure the future for our clients, communities and our people. Our vision is to be the UK's leading independent provider of total perimeter security solutions, as a trusted partner setting the benchmark for excellence in quality, safety, management, and service. Every project we deliver reflects these principles, securing people, infrastructure, and assets through expertise, collaboration, and integrity. The Role We are seeking an experienced Commercial Sales Manager to lead and develop our commercial sales function and drive sustainable growth. This newly created leadership role, reporting into the Managing Directors, will oversee the full commercial sales lifecycle, from opportunity identification and tendering through to contract award and handover to operations. You will lead the Estimating Team and Contracts Sales Manager, ensuring a coordinated approach to winning work, managing commercial risk, and delivering profitable projects. Working closely with Operations, Finance, and Design teams, you will play a key role in aligning client expectations with operational delivery while strengthening our position as a trusted partner across the industry. Key Responsibilities Develop and deliver the company's sales and commercial strategy Lead and support the Estimating Team and Contracts Sales Manager Oversee tendering, pricing, and contract negotiations Review and approve major bids, proposals, and framework opportunities Monitor sales pipeline, forecasts, and performance metrics Build and maintain strong relationships with clients, contractors, and consultants Identify new market opportunities and strategic partnerships Represent the company at industry events and networking opportunities Work closely with Operations to ensure smooth project delivery What We are Looking For Proven experience in commercial sales leadership within construction, security, infrastructure, or related industries Strong knowledge of tendering, pricing, and contract negotiation Experience managing sales and estimating teams Excellent relationship-building and networking skills Strong commercial awareness and ability to drive profitable growth Understanding of security-rated fencing or perimeter protection systems (advantageous) Full UK driving licence and willingness to travel nationally Ability to obtain security clearance What We Offer Competitive salary + company performance bonus Company car or car allowance Employer-matched pension & life assurance 25 days holiday + bank holidays (including Christmas shutdown) Option to buy up to 5 additional days leave Enhanced maternity, paternity & adoption leave Enhanced sick pay Perkbox wellbeing and lifestyle benefits Ongoing training and professional development The opportunity to shape a key leadership role in a respected, values-led business
May 14, 2026
Full time
Commercial Sales Manager Petersfield, Hampshire Salary: £58K - £62K DOE + Company Car OR Car Allowance About Us We are proud to be recognised as fencing and perimeter security specialists with over a century of expertise. As a fourth-generation, family-owned business, our heritage is built on strong values, trusted relationships, and an unwavering commitment to quality. For generations, our customers have relied on us to deliver technical excellence, quality craftsmanship, and exceptional service, a reputation we protect by blending traditional skill with modern innovation. Our mission is to secure and protect what matters most, delivering perimeter solutions built on over 100 years of heritage, guided by integrity, driven by curiosity, and strengthened by collaboration. A commitment to quality and long-term relationships that secure the future for our clients, communities and our people. Our vision is to be the UK's leading independent provider of total perimeter security solutions, as a trusted partner setting the benchmark for excellence in quality, safety, management, and service. Every project we deliver reflects these principles, securing people, infrastructure, and assets through expertise, collaboration, and integrity. The Role We are seeking an experienced Commercial Sales Manager to lead and develop our commercial sales function and drive sustainable growth. This newly created leadership role, reporting into the Managing Directors, will oversee the full commercial sales lifecycle, from opportunity identification and tendering through to contract award and handover to operations. You will lead the Estimating Team and Contracts Sales Manager, ensuring a coordinated approach to winning work, managing commercial risk, and delivering profitable projects. Working closely with Operations, Finance, and Design teams, you will play a key role in aligning client expectations with operational delivery while strengthening our position as a trusted partner across the industry. Key Responsibilities Develop and deliver the company's sales and commercial strategy Lead and support the Estimating Team and Contracts Sales Manager Oversee tendering, pricing, and contract negotiations Review and approve major bids, proposals, and framework opportunities Monitor sales pipeline, forecasts, and performance metrics Build and maintain strong relationships with clients, contractors, and consultants Identify new market opportunities and strategic partnerships Represent the company at industry events and networking opportunities Work closely with Operations to ensure smooth project delivery What We are Looking For Proven experience in commercial sales leadership within construction, security, infrastructure, or related industries Strong knowledge of tendering, pricing, and contract negotiation Experience managing sales and estimating teams Excellent relationship-building and networking skills Strong commercial awareness and ability to drive profitable growth Understanding of security-rated fencing or perimeter protection systems (advantageous) Full UK driving licence and willingness to travel nationally Ability to obtain security clearance What We Offer Competitive salary + company performance bonus Company car or car allowance Employer-matched pension & life assurance 25 days holiday + bank holidays (including Christmas shutdown) Option to buy up to 5 additional days leave Enhanced maternity, paternity & adoption leave Enhanced sick pay Perkbox wellbeing and lifestyle benefits Ongoing training and professional development The opportunity to shape a key leadership role in a respected, values-led business
British Airways
(Senior) Product Data Scientist - Operations Delivery Intelligence
British Airways
A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The role: Senior Product Data Scientist You'll be part of the Operations Delivery Intelligence (ODI) directorate, working within integrated operations product squads that build data-driven decision-support software. This area plays a critical role in improving operational performance by embedding advanced analytics, machine learning and optimisation into day-to-day operational decision-making across the airline. What you'll do: Develop and embed industrialised decision-support software using machine learning and optimisation techniques Act as the technical owner of one or more modules within a production-grade data science product Understand operational business problems end-to-end and identify opportunities to optimise decisions using decision-support tooling Conduct analysis and visualisation to identify valuable opportunities and assess trade-offs between design and feature options Drive modelling and technical approach decisions, balancing implementation speed, runtime performance, technical debt and business value Rapidly prototype advanced machine learning and optimisation models in Python Deliver production-grade machine learning and optimisation modules using software engineering best practice Build robust data ingestion, cleaning and processing pipelines Contribute to software orchestration and cloud-based CI/CD deployment Drive system design decisions alongside software architects Ensure robustness through logging, error handling and automated testing Harden algorithms against operational and data edge cases Quantify adoption and value capture of decision-support products Engage with business stakeholders to gather requirements and feedback Contribute to feature prioritisation and roadmap discussions Support integration of products into operational business processes Communicate modelling approaches, trade-offs and results clearly to stakeholders Mentor junior team members Contribute to agile ways of working including Git version control, code reviews and delivery predictability What you'll bring to British Airways: Experience solving real-world problems using applied machine learning, optimisation and operational research techniques Strong Python capability and experience with data science and optimisation libraries Experience delivering production-quality data science software Familiarity with cloud platforms, CI/CD pipelines and modern orchestration tooling Strong software engineering discipline including testing, logging and version control Ability to structure complex business and technical problems and propose pragmatic solutions Confidence communicating advanced technical concepts to both technical and non-technical audiences Systems-thinking mindset with attention to detail Curious, proactive and resilient approach Collaborative working style with a strong focus on continuous improvement Commitment to delivering measurable business value Your experience: Master's degree or greater in data science, ML, or operational research, or 4+ years of highly relevant industry experience (required) 2+ years working on production ML or optimization software products at scale (required) Experience in developing industrialized software, especially data science or machine learning software products (required) Experience in relevant business domains (transportation, airlines, operations, network problems) (preferred) What we offer: We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
May 14, 2026
Full time
A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The role: Senior Product Data Scientist You'll be part of the Operations Delivery Intelligence (ODI) directorate, working within integrated operations product squads that build data-driven decision-support software. This area plays a critical role in improving operational performance by embedding advanced analytics, machine learning and optimisation into day-to-day operational decision-making across the airline. What you'll do: Develop and embed industrialised decision-support software using machine learning and optimisation techniques Act as the technical owner of one or more modules within a production-grade data science product Understand operational business problems end-to-end and identify opportunities to optimise decisions using decision-support tooling Conduct analysis and visualisation to identify valuable opportunities and assess trade-offs between design and feature options Drive modelling and technical approach decisions, balancing implementation speed, runtime performance, technical debt and business value Rapidly prototype advanced machine learning and optimisation models in Python Deliver production-grade machine learning and optimisation modules using software engineering best practice Build robust data ingestion, cleaning and processing pipelines Contribute to software orchestration and cloud-based CI/CD deployment Drive system design decisions alongside software architects Ensure robustness through logging, error handling and automated testing Harden algorithms against operational and data edge cases Quantify adoption and value capture of decision-support products Engage with business stakeholders to gather requirements and feedback Contribute to feature prioritisation and roadmap discussions Support integration of products into operational business processes Communicate modelling approaches, trade-offs and results clearly to stakeholders Mentor junior team members Contribute to agile ways of working including Git version control, code reviews and delivery predictability What you'll bring to British Airways: Experience solving real-world problems using applied machine learning, optimisation and operational research techniques Strong Python capability and experience with data science and optimisation libraries Experience delivering production-quality data science software Familiarity with cloud platforms, CI/CD pipelines and modern orchestration tooling Strong software engineering discipline including testing, logging and version control Ability to structure complex business and technical problems and propose pragmatic solutions Confidence communicating advanced technical concepts to both technical and non-technical audiences Systems-thinking mindset with attention to detail Curious, proactive and resilient approach Collaborative working style with a strong focus on continuous improvement Commitment to delivering measurable business value Your experience: Master's degree or greater in data science, ML, or operational research, or 4+ years of highly relevant industry experience (required) 2+ years working on production ML or optimization software products at scale (required) Experience in developing industrialized software, especially data science or machine learning software products (required) Experience in relevant business domains (transportation, airlines, operations, network problems) (preferred) What we offer: We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
Release - L.E.A.D.S
Supervising Solicitor for Community Care
Release - L.E.A.D.S
Release is seeking to appoint a Supervising Solicitor for Community Care with genuine flexibility for part time or full time working to help shape and expand our legal services at the intersection of social justice and community care law. This role is particularly well suited to candidates seeking reduced hours , portfolio careers, or a position that allows for balance alongside caring responsibilities, or other commitments . The successful candidate will join a values driven organisation delivering high quality casework, innovative community based legal services, and strategic litigation aimed at systemic change. Person Specification Essential Minimum 4 years + post qualified solicitor with a current practising certificate, and Minimum 3 years + substantial experience in legal aid casework, supervision and/or compliance, and Minimum 1 year + experience of supervising others, and Experience in public law, housing law, and/or community care law within legal aid practice, and Strong commitment to social justice, harm reduction, and trauma-informed practice. Approved legal aid supervisor with the Legal Aid Agency. Desirable Experience working in a charity or non-profit organisation. Experience supporting or contributing to strategic litigation or test case work. Understanding of the impact of drug policy and criminalisation on marginalised communities. Experience in developing new services, partnerships, or funding-linked delivery models. Important notice: For this job, Release will only consider applications from those who already have the right to live and work in the UK. See the Home Office Immigration & Nationality Directorate for information on the UK Government's immigration policy. About the Role The Supervising Solicitor for Community Care Legal Aid is a key role in shaping and strengthening Release s legal services. Working closely with the Joint Head of Legal Services and Executive Director, and in collaboration with other colleagues, you will supervise the delivery of high-quality legal advice and representation, supporting the growth of legal aid practice whilst ensuring Release continues to train and develop social justice lawyers for the future. We are looking for an experienced legal aid practitioner who is strongly committed to social justice and the legal rights of marginalised communities, and who wants to build leadership experience in a movement-led organisation. The role will combine hands-on practice, leadership, supervision and compliance responsibilities. Please note: We do not expect the postholder to generate legal aid income at a multiple of their salary. While we do aim to grow legal aid income across the team to an initial target of £15,000 £25,000 per annum, the focus of this role is on developing high quality legal aid practice and building sustainable income collectively, as part of a mixed income organisational model. As Supervising Solicitor for Community Care Legal Aid, you will: • Support Strategic Development: Contribute to developing the direction and priorities of Release s legal services, including expanding legal aid work and strengthening access to justice. • Provide Practice Supervision: Support a multidisciplinary team of solicitors, legal advisers and volunteers to deliver excellent, trauma-informed legal support. Support and mentor team members on how to adhere to legal aid file compliance, time recording and CCMS applications. • Ensure Quality and Compliance: Help ensure consistent regulatory compliance and quality assurance across legal casework, including legal aid requirements. • Strengthen and Grow Services: Help develop and improve legal service delivery models, including responding to emerging needs and client priorities. • Contribute to Systemic Change: Support Release s wider mission by helping connect legal services with policy, research, and advocacy work. This role is ideal for someone with legal aid expertise and management potential, who wants to take a meaningful step into leadership whilst continuing to centre client care, justice and harm reduction.
May 14, 2026
Full time
Release is seeking to appoint a Supervising Solicitor for Community Care with genuine flexibility for part time or full time working to help shape and expand our legal services at the intersection of social justice and community care law. This role is particularly well suited to candidates seeking reduced hours , portfolio careers, or a position that allows for balance alongside caring responsibilities, or other commitments . The successful candidate will join a values driven organisation delivering high quality casework, innovative community based legal services, and strategic litigation aimed at systemic change. Person Specification Essential Minimum 4 years + post qualified solicitor with a current practising certificate, and Minimum 3 years + substantial experience in legal aid casework, supervision and/or compliance, and Minimum 1 year + experience of supervising others, and Experience in public law, housing law, and/or community care law within legal aid practice, and Strong commitment to social justice, harm reduction, and trauma-informed practice. Approved legal aid supervisor with the Legal Aid Agency. Desirable Experience working in a charity or non-profit organisation. Experience supporting or contributing to strategic litigation or test case work. Understanding of the impact of drug policy and criminalisation on marginalised communities. Experience in developing new services, partnerships, or funding-linked delivery models. Important notice: For this job, Release will only consider applications from those who already have the right to live and work in the UK. See the Home Office Immigration & Nationality Directorate for information on the UK Government's immigration policy. About the Role The Supervising Solicitor for Community Care Legal Aid is a key role in shaping and strengthening Release s legal services. Working closely with the Joint Head of Legal Services and Executive Director, and in collaboration with other colleagues, you will supervise the delivery of high-quality legal advice and representation, supporting the growth of legal aid practice whilst ensuring Release continues to train and develop social justice lawyers for the future. We are looking for an experienced legal aid practitioner who is strongly committed to social justice and the legal rights of marginalised communities, and who wants to build leadership experience in a movement-led organisation. The role will combine hands-on practice, leadership, supervision and compliance responsibilities. Please note: We do not expect the postholder to generate legal aid income at a multiple of their salary. While we do aim to grow legal aid income across the team to an initial target of £15,000 £25,000 per annum, the focus of this role is on developing high quality legal aid practice and building sustainable income collectively, as part of a mixed income organisational model. As Supervising Solicitor for Community Care Legal Aid, you will: • Support Strategic Development: Contribute to developing the direction and priorities of Release s legal services, including expanding legal aid work and strengthening access to justice. • Provide Practice Supervision: Support a multidisciplinary team of solicitors, legal advisers and volunteers to deliver excellent, trauma-informed legal support. Support and mentor team members on how to adhere to legal aid file compliance, time recording and CCMS applications. • Ensure Quality and Compliance: Help ensure consistent regulatory compliance and quality assurance across legal casework, including legal aid requirements. • Strengthen and Grow Services: Help develop and improve legal service delivery models, including responding to emerging needs and client priorities. • Contribute to Systemic Change: Support Release s wider mission by helping connect legal services with policy, research, and advocacy work. This role is ideal for someone with legal aid expertise and management potential, who wants to take a meaningful step into leadership whilst continuing to centre client care, justice and harm reduction.
Hertfordshire County Council
Director of Commissioning & Partnerships
Hertfordshire County Council Stevenage, Hertfordshire
Hertfordshire is a vibrant and varied county in the South-East of England, home to nearly 1.2 million residents. Bordering London to the north, it combines dynamic urban centres, historic market towns and attractive rural communities-making it a highly desirable place to live and an inspiring place to build a career. Hertfordshire County Council is guided by its Corporate Plan, "Hertfordshire - On Your Side," with a clear ambition for residents to lead healthy, independent and fulfilling lives. Adult Care Services is central to delivering this ambition, working at the heart of communities to support people throughout adulthood and to achieve the best possible outcomes. We are now seeking an exceptional leader to take on the role of Director of Commissioning & Partnerships , a pivotal post within Adult Care Services. About the role As Director of Commissioning & Partnerships, you will lead a major directorate bringing together all adult social care commissioning activity and the Council's significant strategic health and NHS partnerships. You will set the strategic direction for commissioning across Adult Care Services, oversee all contracted provision across Hertfordshire, shape and sustain provider markets, and provide senior system leadership across the Integrated Care System (ICS). You will be responsible for commissioning decisions that are evidence-based, legally compliant, financially sustainable and closely aligned with Hertfordshire's priorities-delivering value for money across an annual care purchasing spend of approximately £500m . You will press forward with shaping approaches to ensure equity and accessibility and ensure that the voice of people who draw on care and support is at the centre. This is a highly visible and influential role, operating at the intersection of local government, health partners, elected Members and provider markets. Key responsibilities Strategic commissioning and market management Lead and develop all strategic commissioning for Adult Care Services, including older people, learning disability, mental health, homecare, residential and nursing care, community wellbeing and prevention. Ensure compliance with Care Act duties relating to market sustainability, sufficiency, and information and advice. Lead fee-setting strategies and market engagement, including senior relationships with the Hertfordshire Care Providers Association and housing partners. Health and system partnerships Provide senior leadership for all NHS and Integrated Care System partnerships. Represent the Council on partnership boards, joint commissioning arrangements and regional and national forums. Lead strategy and delivery for the Better Care Fund and other joint health and care programmes. Commercial and financial leadership Oversee multi-million-pound commissioning budgets, ensuring strong governance, financial sustainability and value for money. Lead commercial, procurement and contractual strategies across Adult Care Services and lead engagement with strategic budgeting and financial management. Provide assurance to Members and Corporate Leadership on spend, risks and outcomes. Leadership and transformation Lead and line manage Heads of Service across Community Commissioning, Strategy & Health Integration, Community Wellbeing Commissioning and Brokerage. Drive commissioning reform and major transformation programmes Provide visible, credible leadership across a complex, multi-agency system About you You will be an experienced and credible senior leader with a strong track record in commissioning, system leadership and partnership working. You will be comfortable operating in politically sensitive environments and influencing at the highest level. Essential criteria Senior-level leadership experience in commissioning, health integration or adult social care. Extensive experience of strategic commissioning and market management. Proven system leadership across local government, the NHS or similarly complex partnerships. Strong knowledge of Care Act commissioning responsibilities and regulatory frameworks. Experience of managing large, complex budgets and contractual arrangements. Ability to work effectively with elected Members, senior leaders and external stakeholders. Desirable Relevant professional, management or postgraduate qualification. Experience of leading large-scale commissioning transformation or system redesign. We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role. This job role is Level 18. Please locate the job profile here: Organisational Leadership Interview Date: Friday 5 June 2026
May 14, 2026
Full time
Hertfordshire is a vibrant and varied county in the South-East of England, home to nearly 1.2 million residents. Bordering London to the north, it combines dynamic urban centres, historic market towns and attractive rural communities-making it a highly desirable place to live and an inspiring place to build a career. Hertfordshire County Council is guided by its Corporate Plan, "Hertfordshire - On Your Side," with a clear ambition for residents to lead healthy, independent and fulfilling lives. Adult Care Services is central to delivering this ambition, working at the heart of communities to support people throughout adulthood and to achieve the best possible outcomes. We are now seeking an exceptional leader to take on the role of Director of Commissioning & Partnerships , a pivotal post within Adult Care Services. About the role As Director of Commissioning & Partnerships, you will lead a major directorate bringing together all adult social care commissioning activity and the Council's significant strategic health and NHS partnerships. You will set the strategic direction for commissioning across Adult Care Services, oversee all contracted provision across Hertfordshire, shape and sustain provider markets, and provide senior system leadership across the Integrated Care System (ICS). You will be responsible for commissioning decisions that are evidence-based, legally compliant, financially sustainable and closely aligned with Hertfordshire's priorities-delivering value for money across an annual care purchasing spend of approximately £500m . You will press forward with shaping approaches to ensure equity and accessibility and ensure that the voice of people who draw on care and support is at the centre. This is a highly visible and influential role, operating at the intersection of local government, health partners, elected Members and provider markets. Key responsibilities Strategic commissioning and market management Lead and develop all strategic commissioning for Adult Care Services, including older people, learning disability, mental health, homecare, residential and nursing care, community wellbeing and prevention. Ensure compliance with Care Act duties relating to market sustainability, sufficiency, and information and advice. Lead fee-setting strategies and market engagement, including senior relationships with the Hertfordshire Care Providers Association and housing partners. Health and system partnerships Provide senior leadership for all NHS and Integrated Care System partnerships. Represent the Council on partnership boards, joint commissioning arrangements and regional and national forums. Lead strategy and delivery for the Better Care Fund and other joint health and care programmes. Commercial and financial leadership Oversee multi-million-pound commissioning budgets, ensuring strong governance, financial sustainability and value for money. Lead commercial, procurement and contractual strategies across Adult Care Services and lead engagement with strategic budgeting and financial management. Provide assurance to Members and Corporate Leadership on spend, risks and outcomes. Leadership and transformation Lead and line manage Heads of Service across Community Commissioning, Strategy & Health Integration, Community Wellbeing Commissioning and Brokerage. Drive commissioning reform and major transformation programmes Provide visible, credible leadership across a complex, multi-agency system About you You will be an experienced and credible senior leader with a strong track record in commissioning, system leadership and partnership working. You will be comfortable operating in politically sensitive environments and influencing at the highest level. Essential criteria Senior-level leadership experience in commissioning, health integration or adult social care. Extensive experience of strategic commissioning and market management. Proven system leadership across local government, the NHS or similarly complex partnerships. Strong knowledge of Care Act commissioning responsibilities and regulatory frameworks. Experience of managing large, complex budgets and contractual arrangements. Ability to work effectively with elected Members, senior leaders and external stakeholders. Desirable Relevant professional, management or postgraduate qualification. Experience of leading large-scale commissioning transformation or system redesign. We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role. This job role is Level 18. Please locate the job profile here: Organisational Leadership Interview Date: Friday 5 June 2026
Caretech
Team Coordinator Compliance Regulation
Caretech Morecambe, Lancashire
Team Coordinator - Compliance, Regulation & QualityAdults & Specialist Services National Home-based with occasional travel Are you highly organised, analytical, and passionate about quality and compliance in care services? We are looking for a proactive and detail-focused Team Coordinator - Compliance, Regulation & Quality to support our Adults & Specialist Services division. Working closely with the Director of Compliance & Regulation and the Director of Quality, you will play a vital role in supporting quality improvement, governance, regulatory compliance, and risk management across a large and diverse organisation. This is an exciting opportunity for someone who thrives on working with data, building strong relationships, and contributing to meaningful improvements in care quality and operational performance. About the Role As Team Coordinator, you will support the delivery of the organisation's strategy for quality improvement and regulatory compliance by ensuring accurate reporting, effective governance processes, and strong coordination across teams. You'll be responsible for collecting, analysing, and interpreting data relating to compliance, incidents, safeguarding, quality performance, and risk management. Your insight and reporting will help inform strategic decision-making and support safe, person-centred care across services. This role is home-based with occasional travel to services and offices for governance meetings, stakeholder engagement, audits, and collaborative working. Key Responsibilities Support a culture of high-quality care, safety, compliance, and effective risk managementReview and analyse significant events, identifying trends and opportunities for improvementAssist with audits, inspections, and quality assurance activitiesProduce accurate and meaningful reports, dashboards, and presentations for governance meetingsAnalyse data relating to compliance, incidents, safeguarding, and quality performanceSupport the development of KPIs and reporting frameworksWork collaboratively with operational teams and external stakeholders including regulators and commissionersContribute to continuous improvement initiatives across the divisionEnsure data accuracy and compliance with information governance requirementsProvide coordination and administrative support to the Directors of Compliance & Regulation and QualityAttend and minute governance, quality, and compliance meetings What We're Looking ForEssential: Experience working within large, complex, multi-site organisationsStrong analytical and problem-solving skillsExcellent organisational skills and attention to detailAdvanced IT skills, including data analysis and reporting toolsAbility to interpret complex data and communicate clear, actionable insightsStrong communication and stakeholder engagement skillsUnderstanding of information governance and data protection requirementsFlexible approach with willingness to travel and occasional overnight stays Desirable: Knowledge of regulatory frameworks and standards, including CQC requirementsExperience supporting audits, inspections, or quality assurance processesExperience working with regulators, commissioners, or local authoritiesUnderstanding of governance, risk management, and continuous improvement methodologies Why Join Us? This is an opportunity to make a real impact within a national organisation committed to delivering safe, high-quality, person-centred services. You'll work alongside experienced leaders in quality and compliance, helping to drive improvement and positive outcomes for the people we support. If you are data-driven, collaborative, and passionate about quality in care services, we would love to hear from you.
May 14, 2026
Full time
Team Coordinator - Compliance, Regulation & QualityAdults & Specialist Services National Home-based with occasional travel Are you highly organised, analytical, and passionate about quality and compliance in care services? We are looking for a proactive and detail-focused Team Coordinator - Compliance, Regulation & Quality to support our Adults & Specialist Services division. Working closely with the Director of Compliance & Regulation and the Director of Quality, you will play a vital role in supporting quality improvement, governance, regulatory compliance, and risk management across a large and diverse organisation. This is an exciting opportunity for someone who thrives on working with data, building strong relationships, and contributing to meaningful improvements in care quality and operational performance. About the Role As Team Coordinator, you will support the delivery of the organisation's strategy for quality improvement and regulatory compliance by ensuring accurate reporting, effective governance processes, and strong coordination across teams. You'll be responsible for collecting, analysing, and interpreting data relating to compliance, incidents, safeguarding, quality performance, and risk management. Your insight and reporting will help inform strategic decision-making and support safe, person-centred care across services. This role is home-based with occasional travel to services and offices for governance meetings, stakeholder engagement, audits, and collaborative working. Key Responsibilities Support a culture of high-quality care, safety, compliance, and effective risk managementReview and analyse significant events, identifying trends and opportunities for improvementAssist with audits, inspections, and quality assurance activitiesProduce accurate and meaningful reports, dashboards, and presentations for governance meetingsAnalyse data relating to compliance, incidents, safeguarding, and quality performanceSupport the development of KPIs and reporting frameworksWork collaboratively with operational teams and external stakeholders including regulators and commissionersContribute to continuous improvement initiatives across the divisionEnsure data accuracy and compliance with information governance requirementsProvide coordination and administrative support to the Directors of Compliance & Regulation and QualityAttend and minute governance, quality, and compliance meetings What We're Looking ForEssential: Experience working within large, complex, multi-site organisationsStrong analytical and problem-solving skillsExcellent organisational skills and attention to detailAdvanced IT skills, including data analysis and reporting toolsAbility to interpret complex data and communicate clear, actionable insightsStrong communication and stakeholder engagement skillsUnderstanding of information governance and data protection requirementsFlexible approach with willingness to travel and occasional overnight stays Desirable: Knowledge of regulatory frameworks and standards, including CQC requirementsExperience supporting audits, inspections, or quality assurance processesExperience working with regulators, commissioners, or local authoritiesUnderstanding of governance, risk management, and continuous improvement methodologies Why Join Us? This is an opportunity to make a real impact within a national organisation committed to delivering safe, high-quality, person-centred services. You'll work alongside experienced leaders in quality and compliance, helping to drive improvement and positive outcomes for the people we support. If you are data-driven, collaborative, and passionate about quality in care services, we would love to hear from you.
2026 UK Centre Admin, Uxbridge
Move Language Ahead Uxbridge, Middlesex
RESIDENTIAL CENTRE ADMINISTRATOR Title: Centre Administrator (Residential) Job Type: Residential, Full-Time Reports to: Centre Director DATES: June 22nd to August 1st 2026 (Possibility of extension in some centres) Country: United Kingdom Location: London King's, London Uxbridge, Reading, Guildford, Worcester, Dover, Oxford, Edinburgh MISSION STATEMENT Move Language Ahead is committed to providing industry leading safe, educational, and cultural programmes to students from around the world. Students, families, and agents from around the world have chosen MLA for the quality of our language courses, for the established trust of our brand, and for the meticulous attention to detail in our packages. The MLA formula for a summer centre is a unique blend of many full-day and half-day excursions, an amazing activity programme and specialised language path. In this way we have broken the barriers of the traditional summer language course. MLA WELFARE AND SAFEGUARDING STATEMENT MLA is committed to the welfare and safeguarding of children, young people and adults at risk. All students should expect to feel safe within all areas of our seasonal programme. The primary concern at all times is the interests and safety of each student and the organisation takes all reasonable steps to protect children from harm, discrimination or degrading treatment and to uphold their rights. MLA staff working with young learners will all go through our safer recruitment process including online or face-to-face interviews, record checks of references and background checks, in line with the country's regulations, to ensure they are able to work with young people, provide evidence of qualifications and work experience as part of the process and according to our Safeguarding Policy, Preventing Sexual Harassment and Prevent Policy. POSITION OVERVIEW Responsible for the logistics and finance for MLA summer programmes. Full-time summer employment from mid-June - mid-August Responsible for all logistics and finance aspects of the MLA summer camp programmes Represent MLA values Reports to Centre Director and Operations Manager 6 working days per week, 1 day off per week Residential employment includes all meals and accommodation The MLA Centre Administrator plays a key role in the successful delivery of MLA's Summer Junior Programmes by providing high-quality administrative, operational, student, group leader and staff support at centre level. Working closely with the Centre Manager and the academic and activity teams, the Centre Administrator ensures the smooth day-to-day running of the centre, accurate record-keeping, and excellent customer service for students, staff, and group leaders. You will reside on campus and promote the welfare of students and adhere to, and comply with the MLA Safeguarding Policy. The role supports student administration, staff coordination, logistics, and compliance with MLA policies, including safeguarding and duty of care. The role requires excellent organisational skills, strong attention to detail, and the ability to manage a high volume of tasks in a fast paced, international environment. REQUIREMENTS Essential Must have a UK passport/right to work in the UK, and a valid DBS (England & Wales) or PVG (Scotland). If you're based outside the UK, also a Criminal Record Check from your country of residence. Proven suitability to work with students under 18: at least 2 references. Be proficient in the use of IT. Desirable Experience working in education, youth programmes, or summer schools. Experience working with international or junior students. Knowledge of safeguarding, duty of care, or child protection procedures. Experience with student management systems or CRM platforms. Associate's or Bachelor's Degree. Prior experience overseeing a strict operating budget. Previous experience in an administrative, office, or operations support role. First Aid certification. Person Specification Ability to establish excellent relationships with our clients and service providers, especially the Group Leaders bringing students from abroad. Ability to provide safety and welfare assistance to students. Excellent communication skills (verbal, written and interpersonal). Display absolute commitment to the highest standards of professional behaviour. Strong organisational skills with excellent attention to detail. Ability to manage multiple tasks and work under pressure. High level of professionalism, discretion, and reliability. Competent IT skills, including Microsoft Office or Google Workspace. Ability to work flexibly, including weekends and peak programme periods. Positive outlook. Enthusiasm and creativity. Ability to work long hours in a high-pressure environment. Passion for working with youth. Flexibility and adaptability. Ability to multi-task. Ability to be pleasant, polite, and cooperative. SCHEDULE As a Centre Administrator, you'll enjoy a dynamic and flexible work schedule designed to meet the exciting demands of our programme. Shifts will vary across mornings, afternoons, evenings, and weekends, providing you with diverse working hours. Each staff member is contracted for up to 44 hours per week. At the end of every week, you'll be required to confirm and sign off on your worked hours to ensure everything is accurately recorded. KEY POSITION ACCOUNTABILITIES Complete all required, paid training/induction meetings prior to and during the programme. Review itineraries and become knowledgeable with all aspects of the programme. Use the MLA software effectively. Maintain a clean, organised and professional Centre Office. Work with the management team and assist the Centre Director to ensure all day-to-day centre operations and programme components are properly planned and delivered. Attend meetings with Group Leaders and MLA Managers. Be sensitive to staff needs and feedback, and ensure they are being heard and addressed. Promote the welfare of students and adhere to, and comply with the Safeguarding Policy. Complete all required pre-employment training. Attend the in-person induction training and take an active part in discussions. Read and understand MLA policies sent during the recruitment process. Read, understand and adhere to the guidelines set out in your Handbook. Be open to feedback during appraisals and set your own developmental goals for you to work on during your time with MLA. Request guidance on and actively seek professional development to improve your skills. Engage with ongoing on-the-job training, coaching, and feedback provided by the Centre Manager or Head Office. Administrative Duties Review, create, and/or confirm all bookings for all excursions and transportation, including extra excursions. Collaborate with the Activity Manager to ensure all invoices are paid and receipts are properly logged into the accounting software. Collaborate with the preparation of the site to include creation of bulletin boards, signage, itineraries, welcome packets, and activity programmes. Work with the Centre Director to complete the Airport Transfer Check within the MLA software to ensure all airport transfers have been booked and confirmed correctly. Attend regular staff meetings to maintain good communication and positive morale. Maintain the Master Centre Excel file with detailed housing, dining, and facilities usage. Collect and catalogue all receipts for purchases made by the staff. Manage the Centre petty cash and participate in weekly audits by the Centre Director. Manage the distribution and reconciliation of MLA prepaid meal cards. Assist the Activity Manager with the booking and confirming of extra excursions. Oversee the maintenance requests by group leaders and students and ensure they are communicated and completed by the campus partners. Administer the collection and distribution of the student passports and security deposits. Assist Welfare Manager in reporting of campus damages and collecting security deposits when necessary. Participate in the end-of-program staff evaluations and program report. Safeguarding & Welfare Promoting the welfare of students and adhere to, and comply with the Safeguarding Policy. Constantly monitor student and staff safety and welfare, addressing any concerns promptly and effectively. Assist the Centre Director and Welfare Manager with communicating to staff and guests site-specific emergency evacuation and preparedness plans. Maintain 24-hour on call emergency assistance for the centre. Address any guest or staff concerns and properly document and report concerns. Be aware of any specific safeguarding needs of minors (those under the age of 18). Work with the Centre Director to ensure that what has been sold to the guests is being provided by the centre. Participate in a comprehensive Centre induction to all new guests within 24 hours of arrival. Follow up with MLA Activity Staff to verify all guest inquiries are handled promptly and effectively. Liaising Develop a good business relationship with the college/university. Support the Centre Director to ensure grievance and disciplinary procedures are adhered to. . click apply for full job details
May 14, 2026
Full time
RESIDENTIAL CENTRE ADMINISTRATOR Title: Centre Administrator (Residential) Job Type: Residential, Full-Time Reports to: Centre Director DATES: June 22nd to August 1st 2026 (Possibility of extension in some centres) Country: United Kingdom Location: London King's, London Uxbridge, Reading, Guildford, Worcester, Dover, Oxford, Edinburgh MISSION STATEMENT Move Language Ahead is committed to providing industry leading safe, educational, and cultural programmes to students from around the world. Students, families, and agents from around the world have chosen MLA for the quality of our language courses, for the established trust of our brand, and for the meticulous attention to detail in our packages. The MLA formula for a summer centre is a unique blend of many full-day and half-day excursions, an amazing activity programme and specialised language path. In this way we have broken the barriers of the traditional summer language course. MLA WELFARE AND SAFEGUARDING STATEMENT MLA is committed to the welfare and safeguarding of children, young people and adults at risk. All students should expect to feel safe within all areas of our seasonal programme. The primary concern at all times is the interests and safety of each student and the organisation takes all reasonable steps to protect children from harm, discrimination or degrading treatment and to uphold their rights. MLA staff working with young learners will all go through our safer recruitment process including online or face-to-face interviews, record checks of references and background checks, in line with the country's regulations, to ensure they are able to work with young people, provide evidence of qualifications and work experience as part of the process and according to our Safeguarding Policy, Preventing Sexual Harassment and Prevent Policy. POSITION OVERVIEW Responsible for the logistics and finance for MLA summer programmes. Full-time summer employment from mid-June - mid-August Responsible for all logistics and finance aspects of the MLA summer camp programmes Represent MLA values Reports to Centre Director and Operations Manager 6 working days per week, 1 day off per week Residential employment includes all meals and accommodation The MLA Centre Administrator plays a key role in the successful delivery of MLA's Summer Junior Programmes by providing high-quality administrative, operational, student, group leader and staff support at centre level. Working closely with the Centre Manager and the academic and activity teams, the Centre Administrator ensures the smooth day-to-day running of the centre, accurate record-keeping, and excellent customer service for students, staff, and group leaders. You will reside on campus and promote the welfare of students and adhere to, and comply with the MLA Safeguarding Policy. The role supports student administration, staff coordination, logistics, and compliance with MLA policies, including safeguarding and duty of care. The role requires excellent organisational skills, strong attention to detail, and the ability to manage a high volume of tasks in a fast paced, international environment. REQUIREMENTS Essential Must have a UK passport/right to work in the UK, and a valid DBS (England & Wales) or PVG (Scotland). If you're based outside the UK, also a Criminal Record Check from your country of residence. Proven suitability to work with students under 18: at least 2 references. Be proficient in the use of IT. Desirable Experience working in education, youth programmes, or summer schools. Experience working with international or junior students. Knowledge of safeguarding, duty of care, or child protection procedures. Experience with student management systems or CRM platforms. Associate's or Bachelor's Degree. Prior experience overseeing a strict operating budget. Previous experience in an administrative, office, or operations support role. First Aid certification. Person Specification Ability to establish excellent relationships with our clients and service providers, especially the Group Leaders bringing students from abroad. Ability to provide safety and welfare assistance to students. Excellent communication skills (verbal, written and interpersonal). Display absolute commitment to the highest standards of professional behaviour. Strong organisational skills with excellent attention to detail. Ability to manage multiple tasks and work under pressure. High level of professionalism, discretion, and reliability. Competent IT skills, including Microsoft Office or Google Workspace. Ability to work flexibly, including weekends and peak programme periods. Positive outlook. Enthusiasm and creativity. Ability to work long hours in a high-pressure environment. Passion for working with youth. Flexibility and adaptability. Ability to multi-task. Ability to be pleasant, polite, and cooperative. SCHEDULE As a Centre Administrator, you'll enjoy a dynamic and flexible work schedule designed to meet the exciting demands of our programme. Shifts will vary across mornings, afternoons, evenings, and weekends, providing you with diverse working hours. Each staff member is contracted for up to 44 hours per week. At the end of every week, you'll be required to confirm and sign off on your worked hours to ensure everything is accurately recorded. KEY POSITION ACCOUNTABILITIES Complete all required, paid training/induction meetings prior to and during the programme. Review itineraries and become knowledgeable with all aspects of the programme. Use the MLA software effectively. Maintain a clean, organised and professional Centre Office. Work with the management team and assist the Centre Director to ensure all day-to-day centre operations and programme components are properly planned and delivered. Attend meetings with Group Leaders and MLA Managers. Be sensitive to staff needs and feedback, and ensure they are being heard and addressed. Promote the welfare of students and adhere to, and comply with the Safeguarding Policy. Complete all required pre-employment training. Attend the in-person induction training and take an active part in discussions. Read and understand MLA policies sent during the recruitment process. Read, understand and adhere to the guidelines set out in your Handbook. Be open to feedback during appraisals and set your own developmental goals for you to work on during your time with MLA. Request guidance on and actively seek professional development to improve your skills. Engage with ongoing on-the-job training, coaching, and feedback provided by the Centre Manager or Head Office. Administrative Duties Review, create, and/or confirm all bookings for all excursions and transportation, including extra excursions. Collaborate with the Activity Manager to ensure all invoices are paid and receipts are properly logged into the accounting software. Collaborate with the preparation of the site to include creation of bulletin boards, signage, itineraries, welcome packets, and activity programmes. Work with the Centre Director to complete the Airport Transfer Check within the MLA software to ensure all airport transfers have been booked and confirmed correctly. Attend regular staff meetings to maintain good communication and positive morale. Maintain the Master Centre Excel file with detailed housing, dining, and facilities usage. Collect and catalogue all receipts for purchases made by the staff. Manage the Centre petty cash and participate in weekly audits by the Centre Director. Manage the distribution and reconciliation of MLA prepaid meal cards. Assist the Activity Manager with the booking and confirming of extra excursions. Oversee the maintenance requests by group leaders and students and ensure they are communicated and completed by the campus partners. Administer the collection and distribution of the student passports and security deposits. Assist Welfare Manager in reporting of campus damages and collecting security deposits when necessary. Participate in the end-of-program staff evaluations and program report. Safeguarding & Welfare Promoting the welfare of students and adhere to, and comply with the Safeguarding Policy. Constantly monitor student and staff safety and welfare, addressing any concerns promptly and effectively. Assist the Centre Director and Welfare Manager with communicating to staff and guests site-specific emergency evacuation and preparedness plans. Maintain 24-hour on call emergency assistance for the centre. Address any guest or staff concerns and properly document and report concerns. Be aware of any specific safeguarding needs of minors (those under the age of 18). Work with the Centre Director to ensure that what has been sold to the guests is being provided by the centre. Participate in a comprehensive Centre induction to all new guests within 24 hours of arrival. Follow up with MLA Activity Staff to verify all guest inquiries are handled promptly and effectively. Liaising Develop a good business relationship with the college/university. Support the Centre Director to ensure grievance and disciplinary procedures are adhered to. . click apply for full job details
Claranet Limited
Principal Engineer (Microsoft)
Claranet Limited
Role Mission To support customer outcomes by making deep, hands-on Microsoft centric expertise available to customers and internal teams across hybrid identity, security and endpoint management. This includes Windows Active Directory and integration with Microsoft Entra ID, unified security operations with Microsoft Defender XDR and Microsoft Sentinel, and modern endpoint and device management with Microsoft Intune and Microsoft Configuration Manager (SCCM/ConfigMgr), providing practical guidance, design assurance and implementation support where needed. Objectives & Key Results Deliver consulting-grade architecture assurance and outcomes for customers Provide high-quality architecture reviews and design assurance for complex customer opportunities and deliveries, highlighting risks, trade-offs and pragmatic options Produce clear customer-facing technical outputs (e.g., current-state assessments, target-state architectures, and phased roadmaps) that accelerate decision-making Improve consistency and reduce avoidable rework for customers by using repeatable patterns, checklists and standards aligned to Claranet ways of working. Essential Roles & Responsibilities Technical Leadership & Delivery Serve as a senior technical expert within the Office of the CTO, providing hands-on technical depth and assurance in support of the UK CTO Provide hands-on technical contribution and specialist support across Microsoft identity, security, endpoint and cloud platforms-drawing on broader networking and architecture skills where customer engagements require it Behavioural Competencies - Organisational & Behavioural Fit Technological Curiosity: Naturally curious, proactively explores how new and existing technologies work, experiments safely, and shares what they learn Hands-On Mindset: Enjoys being "on the keyboard" solving technical challenges Customer Engagement: Exceptional presence and clarity when engaging with customers Influence Without Authority: Guides teams through expertise and collaboration, not hierarchy Clear Communicator: Able to articulate complex problems simply and confidently Calm & Composed: Operates effectively in high-pressure or ambiguous situations Ownership & Accountability: Takes responsibility for delivering high-quality outcomes Continuous Improvement: Always seeking ways to enhance technical and engineering quality, security and efficiency Travel: Ability to travel to different sites and locations on a weekly basis Critical Competencies - Technical Competencies (Essential) Strong architectural capability across Microsoft Azure and core Microsoft cloud services Proficiency in security technologies, frameworks, and secure architecture patterns (including Microsoft Defender XDR and Microsoft Sentinel) Strong expertise in Windows Active Directory and hybrid identity integration with Microsoft Entra ID Experience with modern endpoint and device management and configuration management, including Microsoft Intune and Microsoft Configuration Manager (SCCM/ConfigMgr) Hands-on capability in automation, IaC, CI/CD, scripting and platform engineering Comfortable using AI tools to achieve outcomes (e.g., accelerating analysis, troubleshooting, automation and documentation) with appropriate security and data-handling practices Critical Competencies - Technical Competencies (Desirable) Experience with distributed systems or modern application architectures Exposure to data engineering, observability platforms or edge networking Please note: You will be required to have been resident in the UK for five years prior to application and to hold or be prepared to undergo UK Non-Police Personnel Vetting (NPPV) and/or a Security Check (SC) clearance as part of this role.
May 14, 2026
Full time
Role Mission To support customer outcomes by making deep, hands-on Microsoft centric expertise available to customers and internal teams across hybrid identity, security and endpoint management. This includes Windows Active Directory and integration with Microsoft Entra ID, unified security operations with Microsoft Defender XDR and Microsoft Sentinel, and modern endpoint and device management with Microsoft Intune and Microsoft Configuration Manager (SCCM/ConfigMgr), providing practical guidance, design assurance and implementation support where needed. Objectives & Key Results Deliver consulting-grade architecture assurance and outcomes for customers Provide high-quality architecture reviews and design assurance for complex customer opportunities and deliveries, highlighting risks, trade-offs and pragmatic options Produce clear customer-facing technical outputs (e.g., current-state assessments, target-state architectures, and phased roadmaps) that accelerate decision-making Improve consistency and reduce avoidable rework for customers by using repeatable patterns, checklists and standards aligned to Claranet ways of working. Essential Roles & Responsibilities Technical Leadership & Delivery Serve as a senior technical expert within the Office of the CTO, providing hands-on technical depth and assurance in support of the UK CTO Provide hands-on technical contribution and specialist support across Microsoft identity, security, endpoint and cloud platforms-drawing on broader networking and architecture skills where customer engagements require it Behavioural Competencies - Organisational & Behavioural Fit Technological Curiosity: Naturally curious, proactively explores how new and existing technologies work, experiments safely, and shares what they learn Hands-On Mindset: Enjoys being "on the keyboard" solving technical challenges Customer Engagement: Exceptional presence and clarity when engaging with customers Influence Without Authority: Guides teams through expertise and collaboration, not hierarchy Clear Communicator: Able to articulate complex problems simply and confidently Calm & Composed: Operates effectively in high-pressure or ambiguous situations Ownership & Accountability: Takes responsibility for delivering high-quality outcomes Continuous Improvement: Always seeking ways to enhance technical and engineering quality, security and efficiency Travel: Ability to travel to different sites and locations on a weekly basis Critical Competencies - Technical Competencies (Essential) Strong architectural capability across Microsoft Azure and core Microsoft cloud services Proficiency in security technologies, frameworks, and secure architecture patterns (including Microsoft Defender XDR and Microsoft Sentinel) Strong expertise in Windows Active Directory and hybrid identity integration with Microsoft Entra ID Experience with modern endpoint and device management and configuration management, including Microsoft Intune and Microsoft Configuration Manager (SCCM/ConfigMgr) Hands-on capability in automation, IaC, CI/CD, scripting and platform engineering Comfortable using AI tools to achieve outcomes (e.g., accelerating analysis, troubleshooting, automation and documentation) with appropriate security and data-handling practices Critical Competencies - Technical Competencies (Desirable) Experience with distributed systems or modern application architectures Exposure to data engineering, observability platforms or edge networking Please note: You will be required to have been resident in the UK for five years prior to application and to hold or be prepared to undergo UK Non-Police Personnel Vetting (NPPV) and/or a Security Check (SC) clearance as part of this role.
Dove Adolescent Services
Children's Home Registered Manager
Dove Adolescent Services Ilkeston, Derbyshire
Children's Home Registered Manager (4 bed home) Location : Nottingham Contract Type : Full-time, permanent Specific Hours: 39 hours per week Salary: Up to 64,280 (includes Ofsted and Occupancy bonuses) Accountable to: Accountable to the Responsible individuals and Operational Directors At Dove Adolescent Services we support young people within our care to develop emotional resilience to achieve their full potential in all areas of their lives. The underpinning ethos within our homes is of fostering appropriate relationships with young people and their significant others, to support them within their future transitions into adulthood. We are currently seeking a Children's Home Registered Manager to join our services in Nottingham , looking after our brand new 4 bed home . Main Purpose of Job The Registered Manager needs to hold accountability and overall responsibility for the day to day management of the home to ensure we deliver a high quality level of care, ensuring the home actively promotes the rights of young people as individuals and provides them with quality care in accordance with the policies and procedures of the organisation. To lead a team of care workers, in conjunction with relevant legislation and guidance to ensure that good outcomes are achieved for young people within the home to meet their physical, psychological, emotional & social development. To contribute to the overall ethos, values and aims of organisation. Main Duties and Responsibilities Responsible for Service and Practice The development and delivery of high-quality care in accordance with relevant Legislation, Regulations, including Ofsted SCCIF and The Organisations Policy and Procedures guidelines, showing an awareness to integrate an equal opportunities approach, and working in an anti-discriminatory way and incorporate safeguarding responsibilities. Adherence to all legislative guidelines in respect of Health & Safety and ensure that all staff have adequate working knowledge and training. The keeping of appropriate records relating to both young people and employees and the implementation of monitoring and evaluation systems within the organisation. The provision of management information including the collection and return of statistical information as required. To develop and promote new techniques and approaches to childcare provision based in the home and be part of the senior team of the organisation, positively promoting its well-being. To attend, prepare for and chair various meetings both internally and externally. On a rota basis to take on-call responsibilities - if required to undertake sleep in shift to cover shortfalls. The ability to write concise and evaluative reports and oversee all written communication to enable us to sustain the required standards. To be responsible for decision making when appropriate. Oversight of all admissions and discharges to the home. An ability to innovate change and effectively lead a vision in line with the organisational ethos. All Managers will be expected to have a relevant Diploma level 5 or equivalent or be prepared to work towards this. Human Resource Management To be involved in the recruitment of new employees, ensuring all relevant checks are completed. To ensure that all staff are adequately inducted, supervised and appraised in line with the organisational policy To oversee Continuous professional development of staff team - ensuring all mandatory training requirements are met. To maintain effective Rota's and complete monthly expenses. To undertake the investigation of grievances, complaints, and disciplinary matters (at an appropriate level) in accordance with the Organisational policies and procedures. Management of Physical and Financial Resources Monitoring the service budget and all financial transactions, ensuring financial targets are achieved and adhered to. Responsibility for ensuring that the overall maintenance of the service premises and equipment meets requirements. External Affairs To promote the organisation in a positive way with external agencies, other professionals and members of the general public as required To liaise with commissioners/ referrals manager regarding admissions. To attend and contribute to psychotherapy leadership and management forums and to lead these meetings within team. Required Attributes Enthusiasm in providing the highest quality care and education Experience of managing a team Comprehensive knowledge and understanding of child protection and safeguarding procedures Familiarity with the needs of vulnerable individuals Demonstrate high standards of safe working practice Ability to develop and maintain effective working relationships with colleagues, young people and outside agencies Ability to maintain emotional resilience in working with challenging behaviour Demonstrate respect for appropriate boundaries and authority Ability to maintain confidentiality at all times Demonstrate an understanding and commitment to equal opportunities Holds a current UK driving licence / has the use of appropriate transport Flexible and reliable Participate in management forum and contribute to development of work practice, policies and procedures etc. Benefits 25 days per annum plus 8 statutory holidays 3000 Bonus- Outstanding Ofsted Report Full Occupancy Bonus- 600 a month On Call payments- 25 weekday, 35 weekends 39 hours full time, sleep in duties required as set out per Rota of home. Some office days will be required to assist in administrative duties Petrol Allowance - Paid when using own car - proof of business insurance must be provided Pension - In line with the organisational Pension Scheme and government guidance Dove Adolescent Services Ltd established 1993 provides residential care for young people. The successful applicant will be subject to a DBS check at enhanced level if successful for the position. We reserve the right to withdraw this advert without notification. PandoLogic. Category:Personal Care,
May 14, 2026
Full time
Children's Home Registered Manager (4 bed home) Location : Nottingham Contract Type : Full-time, permanent Specific Hours: 39 hours per week Salary: Up to 64,280 (includes Ofsted and Occupancy bonuses) Accountable to: Accountable to the Responsible individuals and Operational Directors At Dove Adolescent Services we support young people within our care to develop emotional resilience to achieve their full potential in all areas of their lives. The underpinning ethos within our homes is of fostering appropriate relationships with young people and their significant others, to support them within their future transitions into adulthood. We are currently seeking a Children's Home Registered Manager to join our services in Nottingham , looking after our brand new 4 bed home . Main Purpose of Job The Registered Manager needs to hold accountability and overall responsibility for the day to day management of the home to ensure we deliver a high quality level of care, ensuring the home actively promotes the rights of young people as individuals and provides them with quality care in accordance with the policies and procedures of the organisation. To lead a team of care workers, in conjunction with relevant legislation and guidance to ensure that good outcomes are achieved for young people within the home to meet their physical, psychological, emotional & social development. To contribute to the overall ethos, values and aims of organisation. Main Duties and Responsibilities Responsible for Service and Practice The development and delivery of high-quality care in accordance with relevant Legislation, Regulations, including Ofsted SCCIF and The Organisations Policy and Procedures guidelines, showing an awareness to integrate an equal opportunities approach, and working in an anti-discriminatory way and incorporate safeguarding responsibilities. Adherence to all legislative guidelines in respect of Health & Safety and ensure that all staff have adequate working knowledge and training. The keeping of appropriate records relating to both young people and employees and the implementation of monitoring and evaluation systems within the organisation. The provision of management information including the collection and return of statistical information as required. To develop and promote new techniques and approaches to childcare provision based in the home and be part of the senior team of the organisation, positively promoting its well-being. To attend, prepare for and chair various meetings both internally and externally. On a rota basis to take on-call responsibilities - if required to undertake sleep in shift to cover shortfalls. The ability to write concise and evaluative reports and oversee all written communication to enable us to sustain the required standards. To be responsible for decision making when appropriate. Oversight of all admissions and discharges to the home. An ability to innovate change and effectively lead a vision in line with the organisational ethos. All Managers will be expected to have a relevant Diploma level 5 or equivalent or be prepared to work towards this. Human Resource Management To be involved in the recruitment of new employees, ensuring all relevant checks are completed. To ensure that all staff are adequately inducted, supervised and appraised in line with the organisational policy To oversee Continuous professional development of staff team - ensuring all mandatory training requirements are met. To maintain effective Rota's and complete monthly expenses. To undertake the investigation of grievances, complaints, and disciplinary matters (at an appropriate level) in accordance with the Organisational policies and procedures. Management of Physical and Financial Resources Monitoring the service budget and all financial transactions, ensuring financial targets are achieved and adhered to. Responsibility for ensuring that the overall maintenance of the service premises and equipment meets requirements. External Affairs To promote the organisation in a positive way with external agencies, other professionals and members of the general public as required To liaise with commissioners/ referrals manager regarding admissions. To attend and contribute to psychotherapy leadership and management forums and to lead these meetings within team. Required Attributes Enthusiasm in providing the highest quality care and education Experience of managing a team Comprehensive knowledge and understanding of child protection and safeguarding procedures Familiarity with the needs of vulnerable individuals Demonstrate high standards of safe working practice Ability to develop and maintain effective working relationships with colleagues, young people and outside agencies Ability to maintain emotional resilience in working with challenging behaviour Demonstrate respect for appropriate boundaries and authority Ability to maintain confidentiality at all times Demonstrate an understanding and commitment to equal opportunities Holds a current UK driving licence / has the use of appropriate transport Flexible and reliable Participate in management forum and contribute to development of work practice, policies and procedures etc. Benefits 25 days per annum plus 8 statutory holidays 3000 Bonus- Outstanding Ofsted Report Full Occupancy Bonus- 600 a month On Call payments- 25 weekday, 35 weekends 39 hours full time, sleep in duties required as set out per Rota of home. Some office days will be required to assist in administrative duties Petrol Allowance - Paid when using own car - proof of business insurance must be provided Pension - In line with the organisational Pension Scheme and government guidance Dove Adolescent Services Ltd established 1993 provides residential care for young people. The successful applicant will be subject to a DBS check at enhanced level if successful for the position. We reserve the right to withdraw this advert without notification. PandoLogic. Category:Personal Care,
Electrical Building Services Engineer
Durham University Durham, County Durham
Department: Estates and Facilities Directorate, Projects and Infrastructure Grade: Grade 7 Salary range: £38,784 - £46,049 Working arrangements: Full time (nominal 35 hours) Permanent Evenings and weekend working, as business needs There may be a requirement to participation in an out-of-hours on-call rota, relevant to area of work Hybrid working (minimum of two days per week onsite, depending on business needs, after an initial training/induction period) Closing date: 7th January 2026 (please note, applications will be reviewed and shortlisted throughout the advertising period and if it is possible to recruit prior to the closing date, the advert will close immediately). The Role and Department The Projects & Infrastructure team is responsible for the construction project delivery across all campuses forming the Durham University estate. The team manages a large capital programme from inception to completion, delivering projects on budget, on programme and to a high standard of quality. The improvement in facilities supports academic research and enhances the student experience. As Electrical Building Services Engineer, you will effectively manage the provision, alteration and upgrade of the University's electrical infrastructure for the successful delivery of a range of projects/programmes, ensuring all works are carried out to the required quality standard, adhere to best practice principles and are compliant with current statutory/safety requirements and approved codes of practice. You will deliver a professional, customer-focussed electrical engineering support service to all stakeholders, to facilitate the provision of a safe, effective and reliable electrical infrastructure specific to the needs of the University. The Estates and Facilities Directorate provides essential services to Durham University and is responsible for managing, maintaining and developing the infrastructure and building fabric of the various campuses. Further information about the role and responsibilities is at the bottom of this job description.
May 14, 2026
Full time
Department: Estates and Facilities Directorate, Projects and Infrastructure Grade: Grade 7 Salary range: £38,784 - £46,049 Working arrangements: Full time (nominal 35 hours) Permanent Evenings and weekend working, as business needs There may be a requirement to participation in an out-of-hours on-call rota, relevant to area of work Hybrid working (minimum of two days per week onsite, depending on business needs, after an initial training/induction period) Closing date: 7th January 2026 (please note, applications will be reviewed and shortlisted throughout the advertising period and if it is possible to recruit prior to the closing date, the advert will close immediately). The Role and Department The Projects & Infrastructure team is responsible for the construction project delivery across all campuses forming the Durham University estate. The team manages a large capital programme from inception to completion, delivering projects on budget, on programme and to a high standard of quality. The improvement in facilities supports academic research and enhances the student experience. As Electrical Building Services Engineer, you will effectively manage the provision, alteration and upgrade of the University's electrical infrastructure for the successful delivery of a range of projects/programmes, ensuring all works are carried out to the required quality standard, adhere to best practice principles and are compliant with current statutory/safety requirements and approved codes of practice. You will deliver a professional, customer-focussed electrical engineering support service to all stakeholders, to facilitate the provision of a safe, effective and reliable electrical infrastructure specific to the needs of the University. The Estates and Facilities Directorate provides essential services to Durham University and is responsible for managing, maintaining and developing the infrastructure and building fabric of the various campuses. Further information about the role and responsibilities is at the bottom of this job description.
Manchester City Council
Director of Culture & Creative Industries
Manchester City Council
Role title: Director of Culture & Creative Industries Employer: Manchester City Council Location: Manchester Salary: £111,669 - £123,071 Shape one of the world's most distinctive cultural cities Manchester is a global cultural city with a powerful local identity. Culture is central to the city's growth, regeneration and sense of place, and following the announcement that Dave Moutrey is retiring, we are seeking an exceptional Director of Culture & Creative Industries to lead at a pivotal moment. This is one of the most senior local authority culture roles in the UK, with significant national and international influence. The role provides strategic leadership for Manchester's cultural and creative ecosystem, from world class institutions and major events to grassroots venues, creative businesses and neighbourhood based activity. Reporting to the Strategic Director (Neighbourhoods), you will act as Senior Responsible Officer for our Always Everywhere: Manchester's Cultural Ambition , and lead delivery of the Manchester Creative Industries Strategy. You will ensure culture and creativity are embedded across council priorities including inclusive economic growth, regeneration, skills, health and zero carbon ambitions. You will: Provide clear, visible leadership for culture, creative industries and major cultural programmes. Chair and strengthen citywide governance, including the Cultural Strategy Partnership Board, Creative Industries Leadership Group and Events Commission. Lead significant capital, commissioning and regeneration activity linked to culture and creative industries. Secure investment and drive innovation, commercial development and cross sector partnerships. Represent and advocate for Manchester locally, nationally and internationally with government, funders and global cultural networks. Lead and grow a multidisciplinary service, building new creative industries capacity within the Council. We are looking for a nationally credible cultural leader with significant senior level experience in the cultural or creative industries, public sector or similarly complex environments. You will bring a strong track record in creative industries development, investment and partnership working, alongside financial and commercial acumen. You will be politically astute, emotionally intelligent and a confident communicator able to navigate complex issues, convene diverse partners and deliver at pace. A deep understanding of UK cultural policy, the role of local government and a genuine commitment to equality, diversity, inclusion and neighbourhood access are essential. This is a rare opportunity to shape Manchester's cultural future, balancing global ambition with local community impact in a city that takes culture seriously and expects delivery. For more details click (insert call to action) or contact; Rebekah Herz-Bauman : Gary Evans : Carmel Bell : Closing date: Monday 24th May
May 14, 2026
Full time
Role title: Director of Culture & Creative Industries Employer: Manchester City Council Location: Manchester Salary: £111,669 - £123,071 Shape one of the world's most distinctive cultural cities Manchester is a global cultural city with a powerful local identity. Culture is central to the city's growth, regeneration and sense of place, and following the announcement that Dave Moutrey is retiring, we are seeking an exceptional Director of Culture & Creative Industries to lead at a pivotal moment. This is one of the most senior local authority culture roles in the UK, with significant national and international influence. The role provides strategic leadership for Manchester's cultural and creative ecosystem, from world class institutions and major events to grassroots venues, creative businesses and neighbourhood based activity. Reporting to the Strategic Director (Neighbourhoods), you will act as Senior Responsible Officer for our Always Everywhere: Manchester's Cultural Ambition , and lead delivery of the Manchester Creative Industries Strategy. You will ensure culture and creativity are embedded across council priorities including inclusive economic growth, regeneration, skills, health and zero carbon ambitions. You will: Provide clear, visible leadership for culture, creative industries and major cultural programmes. Chair and strengthen citywide governance, including the Cultural Strategy Partnership Board, Creative Industries Leadership Group and Events Commission. Lead significant capital, commissioning and regeneration activity linked to culture and creative industries. Secure investment and drive innovation, commercial development and cross sector partnerships. Represent and advocate for Manchester locally, nationally and internationally with government, funders and global cultural networks. Lead and grow a multidisciplinary service, building new creative industries capacity within the Council. We are looking for a nationally credible cultural leader with significant senior level experience in the cultural or creative industries, public sector or similarly complex environments. You will bring a strong track record in creative industries development, investment and partnership working, alongside financial and commercial acumen. You will be politically astute, emotionally intelligent and a confident communicator able to navigate complex issues, convene diverse partners and deliver at pace. A deep understanding of UK cultural policy, the role of local government and a genuine commitment to equality, diversity, inclusion and neighbourhood access are essential. This is a rare opportunity to shape Manchester's cultural future, balancing global ambition with local community impact in a city that takes culture seriously and expects delivery. For more details click (insert call to action) or contact; Rebekah Herz-Bauman : Gary Evans : Carmel Bell : Closing date: Monday 24th May

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