Summary As a Ranger, you're a champion of nature conservation and the great outdoors, and you'll play a crucial role in keeping the nation's beloved countryside and coast in good shape, for wildlife and for people. Salary: £27,612 per annum/ £14.16 per hour Hours/ working pattern: Full-time, 37.5 hours per week. You should be willing to work some weekends, bank holidays and evenings. Contract: 12 months Fixed term contract Interview date: Thursday 14th May 2026 For more information about this role please contact:- .uk What it's like to work here Your role can be based at either Fyne Court or the Barton Office in Mid Somerset, with the expectation that you will work regularly across both locations as part of a single, connected ranger team. Our ranger teams across the Mendip Hills, Mid Somerset, Quantock Hills and the Somerset Coast & Levels work closely together, sharing skills, resources and knowledge to care for these special places. You'll be supported by colleagues from across the Somerset Coast & Countryside portfolio and will play an active role in delivering conservation and engagement work wherever it's needed across these landscapes. Mendip Hills We care for five National Trust sites over 677ha within the Mendip Hills National Landscape and the Mendip Hills NNR. These include species-rich limestone grasslands, extensive areas of woodland and a long cultural history. Key sites such as Cheddar Gorge, Crook Peak, and King's Wood provide opportunities for habitat restoration, access work, volunteer engagement and partnership projects. Poldens, Coast & Levels Across 262ha, these sites include the coastal headlands of Brean Down and Sand Point, the calcareous grasslands and woodlands of the Polden Ridge, and the iconic Glastonbury Tor. This landscape offers a mix of wildlife-rich habitats, archaeological and cultural landmarks, and heavily visited access routes. Work here ranges from grassland and woodland conservation to protecting heritage features and supporting safe, enjoyable visitor experiences. Quantock Hills The Quantock Hills are part of a National Landscape, designated in 1956 as England's first for their outstanding beauty, sweeping ridge lines and deep wooded combes. This landscape brings together open heathland, ancient oak woodland and far-reaching views, creating a compact but exceptionally characterful place to work. National Trust work here focuses on caring for priority heathland and woodland habitats, supporting species such as nightjar, dormice and woodland bats, and maintaining the well-used network of paths used by walkers, riders and local communities. The hills also contain important archaeological features, making sensitive heritage protection and access management a key part of your role. What you'll be doing Working within a small team of rangers, as the Ranger you will plan and coordinate countryside work across our Somerset sites. You will play a key role in undertaking day to day engagement and conservation work as well as involvement in project delivery. As such you will be a major contributor to realising our ambitions to improve NT land for nature and people in Somerset. You will play the key role in maintaining excellent standards of presentation and property maintenance, successfully achieving high conservation standards. You will build and maintain strong professional relationships with colleagues, contractors, tenants and neighbouring land managers. You'll be helping to protect and care for habitats, wildlife, buildings and machinery. You'll pass on your knowledge and enthusiasm to encourage others to love this area as much as you do. Whenever and wherever you come across people, you'll take the time to talk to them and answer their questions, rather than rushing away to the next task. You'll make sure that the conservation work and outdoor experiences on the land in your care are of the highest standard. You'll build relationships in the local community, proudly representing the Trust and letting people know about the work you and the team are doing. Sites within the Somerset are increasingly popular places to visit and as such a key element of both roles will be as an advocate for the Trusts work within the local community and you will actively seek to engage and develop relationships with a wide range of both new and existing audiences Who we're looking for We'd love to hear from you if you're: practically experienced in conservation work, to protect and improve habitats and landscapes happy to talk to all kinds of people about the work you're doing, and why it matters hard-working and willing to learn able to work safely, using risk assessments and following guidelines experienced in managing land, access and conservation, and working outdoors able to use machinery and equipment, with relevant certificates a driver with a full UK driving licence The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
Apr 30, 2026
Contractor
Summary As a Ranger, you're a champion of nature conservation and the great outdoors, and you'll play a crucial role in keeping the nation's beloved countryside and coast in good shape, for wildlife and for people. Salary: £27,612 per annum/ £14.16 per hour Hours/ working pattern: Full-time, 37.5 hours per week. You should be willing to work some weekends, bank holidays and evenings. Contract: 12 months Fixed term contract Interview date: Thursday 14th May 2026 For more information about this role please contact:- .uk What it's like to work here Your role can be based at either Fyne Court or the Barton Office in Mid Somerset, with the expectation that you will work regularly across both locations as part of a single, connected ranger team. Our ranger teams across the Mendip Hills, Mid Somerset, Quantock Hills and the Somerset Coast & Levels work closely together, sharing skills, resources and knowledge to care for these special places. You'll be supported by colleagues from across the Somerset Coast & Countryside portfolio and will play an active role in delivering conservation and engagement work wherever it's needed across these landscapes. Mendip Hills We care for five National Trust sites over 677ha within the Mendip Hills National Landscape and the Mendip Hills NNR. These include species-rich limestone grasslands, extensive areas of woodland and a long cultural history. Key sites such as Cheddar Gorge, Crook Peak, and King's Wood provide opportunities for habitat restoration, access work, volunteer engagement and partnership projects. Poldens, Coast & Levels Across 262ha, these sites include the coastal headlands of Brean Down and Sand Point, the calcareous grasslands and woodlands of the Polden Ridge, and the iconic Glastonbury Tor. This landscape offers a mix of wildlife-rich habitats, archaeological and cultural landmarks, and heavily visited access routes. Work here ranges from grassland and woodland conservation to protecting heritage features and supporting safe, enjoyable visitor experiences. Quantock Hills The Quantock Hills are part of a National Landscape, designated in 1956 as England's first for their outstanding beauty, sweeping ridge lines and deep wooded combes. This landscape brings together open heathland, ancient oak woodland and far-reaching views, creating a compact but exceptionally characterful place to work. National Trust work here focuses on caring for priority heathland and woodland habitats, supporting species such as nightjar, dormice and woodland bats, and maintaining the well-used network of paths used by walkers, riders and local communities. The hills also contain important archaeological features, making sensitive heritage protection and access management a key part of your role. What you'll be doing Working within a small team of rangers, as the Ranger you will plan and coordinate countryside work across our Somerset sites. You will play a key role in undertaking day to day engagement and conservation work as well as involvement in project delivery. As such you will be a major contributor to realising our ambitions to improve NT land for nature and people in Somerset. You will play the key role in maintaining excellent standards of presentation and property maintenance, successfully achieving high conservation standards. You will build and maintain strong professional relationships with colleagues, contractors, tenants and neighbouring land managers. You'll be helping to protect and care for habitats, wildlife, buildings and machinery. You'll pass on your knowledge and enthusiasm to encourage others to love this area as much as you do. Whenever and wherever you come across people, you'll take the time to talk to them and answer their questions, rather than rushing away to the next task. You'll make sure that the conservation work and outdoor experiences on the land in your care are of the highest standard. You'll build relationships in the local community, proudly representing the Trust and letting people know about the work you and the team are doing. Sites within the Somerset are increasingly popular places to visit and as such a key element of both roles will be as an advocate for the Trusts work within the local community and you will actively seek to engage and develop relationships with a wide range of both new and existing audiences Who we're looking for We'd love to hear from you if you're: practically experienced in conservation work, to protect and improve habitats and landscapes happy to talk to all kinds of people about the work you're doing, and why it matters hard-working and willing to learn able to work safely, using risk assessments and following guidelines experienced in managing land, access and conservation, and working outdoors able to use machinery and equipment, with relevant certificates a driver with a full UK driving licence The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
A great Deputy Director Employee Engagement & Change Communications at Ofgem! Ofgem is embarking on a number of organisational changes. About Our Client Ofgem is going through a period of significant change. This is a pivotal senior leadership role, central to delivering Ofgem's organisational change programme and shaping how we regulate for a changing energy sector. As Deputy Director: Employee Engagement and Change Communications, you will lead the strategy, design and delivery of employee engagement and internal communications for Future Ofgem a significant organisational change programme redefining how Ofgem collaborates, operates and delivers impact for consumers. As the UK's independent energy regulator. They work to protect the interests of consumers today and in the future, promoting value for money, driving progress towards net zero, and ensuring the energy system is fit for the challenges ahead. As the energy landscape undergoes rapid transformation, they are shaping a regulatory environment that supports innovation, strengthens resilience, and enables a fair transition to cleaner energy. People sit at the heart of this mission, and Ofgem are proud of their inclusive culture. Welcoming diversity in all its forms and strive to ensure every colleague feels valued, supported, and able to thrive. Job Description As a senior, experienced and strategic change communications leader, you will oversee the design, strategy and delivery of employee engagement and internal communications for the Future Ofgem change programme. You will shape how we engage with our people, strengthen organisational culture, and evolve internal communications to empower teams across Ofgem. You will bring deep expertise in change communications and employee engagement, with a strong track record of partnering with senior leaders. You will lead internal communications teams, mentor colleagues, and manage a complex, multi channel change communications programme. You will plan, oversee and deliver a significant programme of work on time, within budget and to a high standard, using effective matrix management and collaboration across multiple teams. You will demonstrate exceptional inclusive people leadership, strong enterprise leadership capability, a commitment to continuous professional development, and clear alignment with Ofgem's values. The role reports to the Executive Director of Communications and Engagement, with a dotted line reporting relationship to the Director for Business Change. The role requires ongoing and sustained working from Ofgem's London office. The key areas of responsibility will include (but not be limited to the following): Strategic employee and Internal communication and planning. Employee engagement and change management communications. Relationship-building and influencing across leadership teams. Applying business acumen and cross-functional awareness. Driving innovation and creativity in messaging. Upholding governance, transparency, and ethical communication standards. Key Outputs and Deliverables Development and delivery of Executive messaging and organisational storytelling Responsive issues management through internal communications Analysis and measurement of communication effectiveness. Project management and campaign planning. Be an active part of Ofgem's leadership community, supporting organisational success and representing Ofgem's values consistently. Key Corporate Responsibilities Contributing to the development of Directorate and Ofgem wide strategic programmes, partnering with senior leadership to prioritise work and resources effectively. Setting the strategic direction of the Future Ofgem programme and providing intellectual leadership. Providing mentoring, development, effective performance management, leadership and guidance across the profession. The Successful Applicant The candidate that secures the Deputy Director Employee Engagement & Change Communications role will be able to meet the following: Essential Criteria Proven experience at a Senior level in leading change or large-scale transformation communications. (Lead) Ability to provide strategic internal communication advice to senior executives in complex or matrixed organisations. (Lead) Ability to lead an IC team and matrix manage other change professionals, with a good understanding of channels and audiences. Strong stakeholder management skills, with experience working effectively with senior leaders to enhance employee engagement. Capability to combine strategic thinking with hands-on delivery to produce impactful communications. Evidence of evaluating the effectiveness of internal communication campaigns, supported by excellent written and verbal communication skills and strong project management experience Desirable Criteria Experience in Data led impact and a solid understanding of data and AI landscape in a Change and Internal engagement environment . Application Process: In addition to your CV, please provide a 1000 word 'personal statement' (as a front cover in 1 document) evidencing how you meet the essential criteria. Behaviours We will assess you on these behaviours through the application process Changing and Improving Making Effective Decisions Leadership Communicating and Influencing Candidate Pack What's on Offer 2 Year Fixed Term Contract, with strong likelihood of long term opportunity. Competitive Salary range depending on suitability and track record between £,81,000 to £117,800. Ofgem offers a comprehensive range benefits including Generous Civil Service pension Hybrid working (currently minimum of 20% attendance in the office per week) SCS holiday entitlement 25 days rising each year by 1 day up to a maximum of 30 days plus Bank holidays Flexible working hours, Family friendly policies Engaged networks and teams Opportunity to contribute to our ambitious and important targets of establishing Net Zero energy system by 2050 Closing Date: 11:55pm Friday 17th April 2026 All 3rd Party/direct applications will be passed on to Michael Page Contact: Elizabeth Woodforde Quote job ref: JN-572 Phone number:
Apr 30, 2026
Seasonal
A great Deputy Director Employee Engagement & Change Communications at Ofgem! Ofgem is embarking on a number of organisational changes. About Our Client Ofgem is going through a period of significant change. This is a pivotal senior leadership role, central to delivering Ofgem's organisational change programme and shaping how we regulate for a changing energy sector. As Deputy Director: Employee Engagement and Change Communications, you will lead the strategy, design and delivery of employee engagement and internal communications for Future Ofgem a significant organisational change programme redefining how Ofgem collaborates, operates and delivers impact for consumers. As the UK's independent energy regulator. They work to protect the interests of consumers today and in the future, promoting value for money, driving progress towards net zero, and ensuring the energy system is fit for the challenges ahead. As the energy landscape undergoes rapid transformation, they are shaping a regulatory environment that supports innovation, strengthens resilience, and enables a fair transition to cleaner energy. People sit at the heart of this mission, and Ofgem are proud of their inclusive culture. Welcoming diversity in all its forms and strive to ensure every colleague feels valued, supported, and able to thrive. Job Description As a senior, experienced and strategic change communications leader, you will oversee the design, strategy and delivery of employee engagement and internal communications for the Future Ofgem change programme. You will shape how we engage with our people, strengthen organisational culture, and evolve internal communications to empower teams across Ofgem. You will bring deep expertise in change communications and employee engagement, with a strong track record of partnering with senior leaders. You will lead internal communications teams, mentor colleagues, and manage a complex, multi channel change communications programme. You will plan, oversee and deliver a significant programme of work on time, within budget and to a high standard, using effective matrix management and collaboration across multiple teams. You will demonstrate exceptional inclusive people leadership, strong enterprise leadership capability, a commitment to continuous professional development, and clear alignment with Ofgem's values. The role reports to the Executive Director of Communications and Engagement, with a dotted line reporting relationship to the Director for Business Change. The role requires ongoing and sustained working from Ofgem's London office. The key areas of responsibility will include (but not be limited to the following): Strategic employee and Internal communication and planning. Employee engagement and change management communications. Relationship-building and influencing across leadership teams. Applying business acumen and cross-functional awareness. Driving innovation and creativity in messaging. Upholding governance, transparency, and ethical communication standards. Key Outputs and Deliverables Development and delivery of Executive messaging and organisational storytelling Responsive issues management through internal communications Analysis and measurement of communication effectiveness. Project management and campaign planning. Be an active part of Ofgem's leadership community, supporting organisational success and representing Ofgem's values consistently. Key Corporate Responsibilities Contributing to the development of Directorate and Ofgem wide strategic programmes, partnering with senior leadership to prioritise work and resources effectively. Setting the strategic direction of the Future Ofgem programme and providing intellectual leadership. Providing mentoring, development, effective performance management, leadership and guidance across the profession. The Successful Applicant The candidate that secures the Deputy Director Employee Engagement & Change Communications role will be able to meet the following: Essential Criteria Proven experience at a Senior level in leading change or large-scale transformation communications. (Lead) Ability to provide strategic internal communication advice to senior executives in complex or matrixed organisations. (Lead) Ability to lead an IC team and matrix manage other change professionals, with a good understanding of channels and audiences. Strong stakeholder management skills, with experience working effectively with senior leaders to enhance employee engagement. Capability to combine strategic thinking with hands-on delivery to produce impactful communications. Evidence of evaluating the effectiveness of internal communication campaigns, supported by excellent written and verbal communication skills and strong project management experience Desirable Criteria Experience in Data led impact and a solid understanding of data and AI landscape in a Change and Internal engagement environment . Application Process: In addition to your CV, please provide a 1000 word 'personal statement' (as a front cover in 1 document) evidencing how you meet the essential criteria. Behaviours We will assess you on these behaviours through the application process Changing and Improving Making Effective Decisions Leadership Communicating and Influencing Candidate Pack What's on Offer 2 Year Fixed Term Contract, with strong likelihood of long term opportunity. Competitive Salary range depending on suitability and track record between £,81,000 to £117,800. Ofgem offers a comprehensive range benefits including Generous Civil Service pension Hybrid working (currently minimum of 20% attendance in the office per week) SCS holiday entitlement 25 days rising each year by 1 day up to a maximum of 30 days plus Bank holidays Flexible working hours, Family friendly policies Engaged networks and teams Opportunity to contribute to our ambitious and important targets of establishing Net Zero energy system by 2050 Closing Date: 11:55pm Friday 17th April 2026 All 3rd Party/direct applications will be passed on to Michael Page Contact: Elizabeth Woodforde Quote job ref: JN-572 Phone number:
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Apr 30, 2026
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Job Title Pharmacist - 30 hours Location Ramsgate Employment Type Part time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 30 Salary Competitive salary plus benefits Category Pharmacy, Retail Healthcare Closing Date 3 July 2026 "Find your role" Our pharmacies offer a range of frontline NHS services, including everything from the emergency prescriptions to Urgent Care. You will need to be able to provide both NHS and Private services, have excellent communication skills and be empathetic. With safety of paramount importance, strong leadership skills and the ability to work as part of team to help bring the best out in others will be key for this role. A typical day as a Pharmacist involves dispensing, delivering services, managing your team, and delivering excellent service to all our patients. You will be expected to conduct contractual and enhanced services whilst following company SOPs and professional GPhC guidelines and standards. You will report directly to the Pharmacy Practice Manager to support the successful delivery of agreed KRAs, helping achieve deliverable metrics by reviewing performance and engaging with colleagues to deliver continuous improvement to the services we provide. With access to our in store, regional and home office teams you are fully supported in all aspects of your role whether your query is clinical or service based. You will also be provided with regular feedback and business updates, and opportunities to gain further accreditations for additional services funded by Asda. "Working Rota" Week 1: Monday: 09:00 - 18:00 Wednesday: 09:00 - 21:00 Week 2: Monday: 09:00 - 18:00 Thursday: 09:00 - 21:00 Friday: 09:00 - 21:00 Saturday: 09:00 - 21:00 "Let's find out about you" We are seeking a dedicated Pharmacist to join our dynamic team, committed to excellence in healthcare. We are looking for a skilled and experienced candidate with values reflective of our own and keen to make a real difference to patients within the wider community through excellent primary care. You'll be: A fully qualified pharmacist registered with the GPhC Accredited to deliver national and local services for the NHS and private healthcare Able to provide excellent customer and patient care Driven and ambitious to ensure the pharmacy meets business targets Proven leadership skills in a fast-paced pharmacy environment When applying to any of our Pharmacy vacancies, you must possess a valid GPhC registration, evidence of the right to work in the UK, and relevant safeguarding qualifications. Additionally, all applicants are required to undergo a DBS check and enrol in the live update service. If successful, you will need to demonstrate your qualifications and identity through appropriate documentation. Apply today by completing an online application "Find your everything at Asda" - bringing brighter living within everyone's reach. We are passionate about creating a diverse and inclusive workforce, representative of the communities we serve, and are creating ways to inspire diverse talent to join Asda. Everything you'll love You will also get an excellent benefits package including: Discretionary company bonus Company pension up to 7% matched 15% colleague discount in store and online, free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas. Your professional indemnity insurance GPhC fees paid Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves.
Apr 30, 2026
Full time
Job Title Pharmacist - 30 hours Location Ramsgate Employment Type Part time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 30 Salary Competitive salary plus benefits Category Pharmacy, Retail Healthcare Closing Date 3 July 2026 "Find your role" Our pharmacies offer a range of frontline NHS services, including everything from the emergency prescriptions to Urgent Care. You will need to be able to provide both NHS and Private services, have excellent communication skills and be empathetic. With safety of paramount importance, strong leadership skills and the ability to work as part of team to help bring the best out in others will be key for this role. A typical day as a Pharmacist involves dispensing, delivering services, managing your team, and delivering excellent service to all our patients. You will be expected to conduct contractual and enhanced services whilst following company SOPs and professional GPhC guidelines and standards. You will report directly to the Pharmacy Practice Manager to support the successful delivery of agreed KRAs, helping achieve deliverable metrics by reviewing performance and engaging with colleagues to deliver continuous improvement to the services we provide. With access to our in store, regional and home office teams you are fully supported in all aspects of your role whether your query is clinical or service based. You will also be provided with regular feedback and business updates, and opportunities to gain further accreditations for additional services funded by Asda. "Working Rota" Week 1: Monday: 09:00 - 18:00 Wednesday: 09:00 - 21:00 Week 2: Monday: 09:00 - 18:00 Thursday: 09:00 - 21:00 Friday: 09:00 - 21:00 Saturday: 09:00 - 21:00 "Let's find out about you" We are seeking a dedicated Pharmacist to join our dynamic team, committed to excellence in healthcare. We are looking for a skilled and experienced candidate with values reflective of our own and keen to make a real difference to patients within the wider community through excellent primary care. You'll be: A fully qualified pharmacist registered with the GPhC Accredited to deliver national and local services for the NHS and private healthcare Able to provide excellent customer and patient care Driven and ambitious to ensure the pharmacy meets business targets Proven leadership skills in a fast-paced pharmacy environment When applying to any of our Pharmacy vacancies, you must possess a valid GPhC registration, evidence of the right to work in the UK, and relevant safeguarding qualifications. Additionally, all applicants are required to undergo a DBS check and enrol in the live update service. If successful, you will need to demonstrate your qualifications and identity through appropriate documentation. Apply today by completing an online application "Find your everything at Asda" - bringing brighter living within everyone's reach. We are passionate about creating a diverse and inclusive workforce, representative of the communities we serve, and are creating ways to inspire diverse talent to join Asda. Everything you'll love You will also get an excellent benefits package including: Discretionary company bonus Company pension up to 7% matched 15% colleague discount in store and online, free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas. Your professional indemnity insurance GPhC fees paid Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves.
Board Trustee London, Leicester, Cardiff, or Remote The Organisation Our client is a not-for-profit organisation that focuses on supporting better working environments and benefits packages for people across the country. Our client is seeking a Trustee to join their expert Board. For this recruitment, they particularly welcome applicants with particular expertise in learning, skills and employment in Scotland, adult education or related sectors like housing or local government, and the corporate or private sectors. Applications from underrepresented groups are encouraged. This is an unpaid role, with expenses paid. Trustees are appointed for a 3-year term. The Board meets four times a year for approximately 2.5 hours and has a Strategic Away Day each January. Two sub-committees each meet up to three times a year, at which nominated trustees may be appointed. Meetings are a mix of in person in Leicester and London and online. The Role The Board of Trustees are responsible for the overall governance and strategic direction of the organisation and its financial health. They help to develop the organisation's aims, objectives, and goals in accordance with the governing document, and legal and regulatory guidelines. This is a non-executive role, and as a Trustee, you will: - Contribute to the development, approval and monitoring of organisational strategy. - Oversee financial performance and ensure effective financial stewardship. - Provide constructive challenge and support to the executive team. - Safeguard the organisation's reputation, values and assets. - Act in the best interests of the organisation at all times. - Serve as an ambassador for the organisation where appropriate. About You As a Board Trustee, you will be driven by our client's mission to widen access to learning and work opportunities so everyone in society can realise their potential. The successful candidate will: - Share our client's passion for everyone to have the opportunity in life to reach their ambitions and potential. - Understand governance and preferably have experience of adult education or employment support, or experience in related sectors like housing, local government or the private sector that can help inform our client's work. - Have the capacity to lend support and expertise. - Demonstrate a sense of proportion of control relative to the organisation's operational needs and size. - Be objective and independent without bias to any particular interest or stakeholder. - Possess analytical ability, informed judgment, and the ability to focus on strategic issues. - Have perspective, broad knowledge and experience that can be applied to discussions and decisions at Board level. - An ability to balance challenge and support to the executive team. Trustees will be required to undertake appropriate pre-appointment checks. This may include a Disclosure and Barring Service (DBS) check, depending on the nature of the role and committee responsibilities. Additional Details If you possess the experience and attributes above and have a passion to support the delivery of our client's vision, then you could be the person they are seeking. Applications that include a CV and covering letter are welcomed through selecting the Apply button. The closing date for applications is 12th May 2026. Interviews will be held as soon as possible thereafter. Other organisations may call this role Board Member, Trustee, Charity Trustee, or Finance Trustee.
Apr 30, 2026
Full time
Board Trustee London, Leicester, Cardiff, or Remote The Organisation Our client is a not-for-profit organisation that focuses on supporting better working environments and benefits packages for people across the country. Our client is seeking a Trustee to join their expert Board. For this recruitment, they particularly welcome applicants with particular expertise in learning, skills and employment in Scotland, adult education or related sectors like housing or local government, and the corporate or private sectors. Applications from underrepresented groups are encouraged. This is an unpaid role, with expenses paid. Trustees are appointed for a 3-year term. The Board meets four times a year for approximately 2.5 hours and has a Strategic Away Day each January. Two sub-committees each meet up to three times a year, at which nominated trustees may be appointed. Meetings are a mix of in person in Leicester and London and online. The Role The Board of Trustees are responsible for the overall governance and strategic direction of the organisation and its financial health. They help to develop the organisation's aims, objectives, and goals in accordance with the governing document, and legal and regulatory guidelines. This is a non-executive role, and as a Trustee, you will: - Contribute to the development, approval and monitoring of organisational strategy. - Oversee financial performance and ensure effective financial stewardship. - Provide constructive challenge and support to the executive team. - Safeguard the organisation's reputation, values and assets. - Act in the best interests of the organisation at all times. - Serve as an ambassador for the organisation where appropriate. About You As a Board Trustee, you will be driven by our client's mission to widen access to learning and work opportunities so everyone in society can realise their potential. The successful candidate will: - Share our client's passion for everyone to have the opportunity in life to reach their ambitions and potential. - Understand governance and preferably have experience of adult education or employment support, or experience in related sectors like housing, local government or the private sector that can help inform our client's work. - Have the capacity to lend support and expertise. - Demonstrate a sense of proportion of control relative to the organisation's operational needs and size. - Be objective and independent without bias to any particular interest or stakeholder. - Possess analytical ability, informed judgment, and the ability to focus on strategic issues. - Have perspective, broad knowledge and experience that can be applied to discussions and decisions at Board level. - An ability to balance challenge and support to the executive team. Trustees will be required to undertake appropriate pre-appointment checks. This may include a Disclosure and Barring Service (DBS) check, depending on the nature of the role and committee responsibilities. Additional Details If you possess the experience and attributes above and have a passion to support the delivery of our client's vision, then you could be the person they are seeking. Applications that include a CV and covering letter are welcomed through selecting the Apply button. The closing date for applications is 12th May 2026. Interviews will be held as soon as possible thereafter. Other organisations may call this role Board Member, Trustee, Charity Trustee, or Finance Trustee.
Fraud Specialist - OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know Start Date: Various 2026 Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years Financial Services experience in the UK at interview Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Experience in working with vulnerable customers Ability to educate our customers on how to protect themselves against Fraud Previous banking/ financial services experience is highly desired Previous call centre/ customer service experience is essential What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio Objection handling whilst ensuring the customer that we are here to help them and keep their account secure Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Work with vulnerable customers, and helping to resolve complex cases Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.
Apr 30, 2026
Full time
Fraud Specialist - OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know Start Date: Various 2026 Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years Financial Services experience in the UK at interview Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Experience in working with vulnerable customers Ability to educate our customers on how to protect themselves against Fraud Previous banking/ financial services experience is highly desired Previous call centre/ customer service experience is essential What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio Objection handling whilst ensuring the customer that we are here to help them and keep their account secure Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Work with vulnerable customers, and helping to resolve complex cases Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.
Location: Mill Yard, Cambridge Start Date: May month fixed term contract Reporting to: Regional BTR Operations Manager, JLL Salary: Negotiable (+ performance-linked bonus) Drive day-to-day leasing activity to achieve pre-let targets, occupancy levels and leasing velocity targets during mobilisation and lease-up periods. Produce daily reports on enquiries, viewings, and offer ratios, maintaining a clear view of the leasing pipeline. Conduct viewings and handle enquiries, effectively selling units based on understanding the local demographic and market conditions. Oversee the presentation of show homes, viewing routes and front-of-house experience to deliver a welcoming, well-run service. Ensure the tenant journey is seamless from enquiry through to check-in. Undertake prospective resident assessments adhering to JLL's reservation requirements, Immigration Act legislation, AML/KYC requirements and consumer checks. Negotiate tenancy terms and oversee contracting processes, ensuring compliance with EPC legislation, Housing Act 2004 (particularly Deposit Protection), and Section 106 requirements. Ensure complete accuracy in producing all tenancy-related paperwork and documentation. Carry out regular audits within the software to ensure complete compliance with legislation and assess performance targets. Have a thorough and detailed knowledge of the Cambridge and South-East residential market, including prevailing rental conditions and competitors. Understand and promote the Mill Yard brand and BTR product offering, ensuring the team delivers a hospitality-led service that reflects the quality and values of the place. Understand how Built to Rent delivery differs from traditional private rental sector operations. Proven track record of leasing Build-to-Rent schemes at pace Strong understanding of UK tenancy law, consumer rights, AML/KYC, and operational compliance in BTR structures Commercially minded, delivery-focused and confident working autonomously Professional, personable and credible with residents and stakeholders Strong Cambridge and South-East residential market knowledge is highly desirable Competitive salary (negotiable) + performance-linked bonus Benefits & Professional Development package TBC Contract type: 12 month Fixed term contract: May 2026 - April 2027At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500(R) company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Apr 30, 2026
Full time
Location: Mill Yard, Cambridge Start Date: May month fixed term contract Reporting to: Regional BTR Operations Manager, JLL Salary: Negotiable (+ performance-linked bonus) Drive day-to-day leasing activity to achieve pre-let targets, occupancy levels and leasing velocity targets during mobilisation and lease-up periods. Produce daily reports on enquiries, viewings, and offer ratios, maintaining a clear view of the leasing pipeline. Conduct viewings and handle enquiries, effectively selling units based on understanding the local demographic and market conditions. Oversee the presentation of show homes, viewing routes and front-of-house experience to deliver a welcoming, well-run service. Ensure the tenant journey is seamless from enquiry through to check-in. Undertake prospective resident assessments adhering to JLL's reservation requirements, Immigration Act legislation, AML/KYC requirements and consumer checks. Negotiate tenancy terms and oversee contracting processes, ensuring compliance with EPC legislation, Housing Act 2004 (particularly Deposit Protection), and Section 106 requirements. Ensure complete accuracy in producing all tenancy-related paperwork and documentation. Carry out regular audits within the software to ensure complete compliance with legislation and assess performance targets. Have a thorough and detailed knowledge of the Cambridge and South-East residential market, including prevailing rental conditions and competitors. Understand and promote the Mill Yard brand and BTR product offering, ensuring the team delivers a hospitality-led service that reflects the quality and values of the place. Understand how Built to Rent delivery differs from traditional private rental sector operations. Proven track record of leasing Build-to-Rent schemes at pace Strong understanding of UK tenancy law, consumer rights, AML/KYC, and operational compliance in BTR structures Commercially minded, delivery-focused and confident working autonomously Professional, personable and credible with residents and stakeholders Strong Cambridge and South-East residential market knowledge is highly desirable Competitive salary (negotiable) + performance-linked bonus Benefits & Professional Development package TBC Contract type: 12 month Fixed term contract: May 2026 - April 2027At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500(R) company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
We are looking for an HR Administrator to join the Human Resources Office at the House of Lords. This is a permanent position where you will work as part of the HR Operations team, providing a high quality frontline HR service and supporting colleagues across the House throughout the employee lifecycle. HR Administrators act as the first point of contact for colleagues and candidates, responding to day to day HR queries, triaging requests and ensuring accurate, timely and professional HR administration. This is a hands on role suited to someone who enjoys working in a busy, service focused environment and takes pride in getting the detail right. It's an exciting opportunity for someone interested in HR, who values teamwork, confidentiality and delivering an excellent colleague experience. You'll be accountable for: Acting as a first port of call for HR enquiries, responding by phone and email and escalating where appropriate. Delivering accurate HR administration across the full employee lifecycle, from onboarding to contractual changes and leavers. Drafting and issuing HR documentation, ensuring quality, consistency and compliance. Maintaining accurate, up to date employee records on the HR system. Supporting payroll processes, including pay changes and liaising with Payroll colleagues. Monitoring probation periods and supporting managers with timely completion. Administering staff benefits and supporting HR projects and annual activities. Identifying opportunities to improve processes and ways of working. If this sounds like something you would like to hear more about, please apply below . What we're looking for: Experience of providing effective HR services or administrative support. Strong communication skills, both written and verbal. Ability to prioritise work and meet deadlines. Excellent customer service and interpersonal skills. Ability to work well as part of a collaborative team. Basic numerical literacy and confidence working with simple Excel reports. Tact, discretion and good judgement when handling confidential information. It would be even better if you had: Experience of using HR IT systems. Experience of identifying/ implementing process improvements. The job description provides full details about the role and what we are looking for. What you'll get in return: 30 days annual leave (increasing to 35 after one years' service). Generous pension scheme. Parliamentary health and wellbeing programme. The opportunity to witness history in the making! The work we do is vital to House of Lords, and you will be a pivotal member in the team strengthening the work of the House. The House of Lords is the second chamber of the UK parliament. It is independent from and complements the work of the House of Commons to: Make laws. Check and challenge the actions of the government through questions and debates. Investigate public policy and provide a forum of independent expertise. Please complete your online application by 12:00pm on Tuesday 5th May 2026. If you require any reasonable adjustments during the application process, please contact Job offers are standardly offered at the minimum of the salary range . The House of Lords Administration is committed to increasing diversity and maintaining an inclusive workplace culture. We welcome applications from all candidates with diverse characteristics, including different ages, caring responsibilities, disability, gender/sex, gender reassignment/trans, marriage and civil partnership, pregnancy and maternity, race/ethnicity, religion or belief, sexual orientation and socio-economic status. We welcome discussions about flexible working arrangements and reasonable adjustments.
Apr 30, 2026
Full time
We are looking for an HR Administrator to join the Human Resources Office at the House of Lords. This is a permanent position where you will work as part of the HR Operations team, providing a high quality frontline HR service and supporting colleagues across the House throughout the employee lifecycle. HR Administrators act as the first point of contact for colleagues and candidates, responding to day to day HR queries, triaging requests and ensuring accurate, timely and professional HR administration. This is a hands on role suited to someone who enjoys working in a busy, service focused environment and takes pride in getting the detail right. It's an exciting opportunity for someone interested in HR, who values teamwork, confidentiality and delivering an excellent colleague experience. You'll be accountable for: Acting as a first port of call for HR enquiries, responding by phone and email and escalating where appropriate. Delivering accurate HR administration across the full employee lifecycle, from onboarding to contractual changes and leavers. Drafting and issuing HR documentation, ensuring quality, consistency and compliance. Maintaining accurate, up to date employee records on the HR system. Supporting payroll processes, including pay changes and liaising with Payroll colleagues. Monitoring probation periods and supporting managers with timely completion. Administering staff benefits and supporting HR projects and annual activities. Identifying opportunities to improve processes and ways of working. If this sounds like something you would like to hear more about, please apply below . What we're looking for: Experience of providing effective HR services or administrative support. Strong communication skills, both written and verbal. Ability to prioritise work and meet deadlines. Excellent customer service and interpersonal skills. Ability to work well as part of a collaborative team. Basic numerical literacy and confidence working with simple Excel reports. Tact, discretion and good judgement when handling confidential information. It would be even better if you had: Experience of using HR IT systems. Experience of identifying/ implementing process improvements. The job description provides full details about the role and what we are looking for. What you'll get in return: 30 days annual leave (increasing to 35 after one years' service). Generous pension scheme. Parliamentary health and wellbeing programme. The opportunity to witness history in the making! The work we do is vital to House of Lords, and you will be a pivotal member in the team strengthening the work of the House. The House of Lords is the second chamber of the UK parliament. It is independent from and complements the work of the House of Commons to: Make laws. Check and challenge the actions of the government through questions and debates. Investigate public policy and provide a forum of independent expertise. Please complete your online application by 12:00pm on Tuesday 5th May 2026. If you require any reasonable adjustments during the application process, please contact Job offers are standardly offered at the minimum of the salary range . The House of Lords Administration is committed to increasing diversity and maintaining an inclusive workplace culture. We welcome applications from all candidates with diverse characteristics, including different ages, caring responsibilities, disability, gender/sex, gender reassignment/trans, marriage and civil partnership, pregnancy and maternity, race/ethnicity, religion or belief, sexual orientation and socio-economic status. We welcome discussions about flexible working arrangements and reasonable adjustments.
Nottingham City Council, Leicestershire County Council, East Midlands Group
Organisation: Leicestershire County Council Work Location: County Hall, Glenfield, Leicester LE3 8RA Salary: £32,070 - £34,359 per annum (pro-rata for part-time) (Pay award pending) Working Hours: 1 x 37 & 1 x 18.5 Contract Type: Permanent Closing Date: 5th May 2026 Service Overview Leicestershire Youth & Justice Service is an ambitious, vibrant and forward thinking service working in an environment focused on supporting children towards their brighter futures. We are committed to Child First approaches and are strong in our advocacy for children. We are a multicultural and diverse team consisting of staff from the local authority, probation, police and health based across Leicestershire. We are proud to have a workforce which represents and reflects the children & families we work alongside, and we are committed to creating a culture which is inclusive and challenges discrimination and bias. The Youth & Justice Service is a dedicated service for children aged 11+ who need support. We offer a wide range of non statutory and statutory interventions to children who are experiencing difficulties and challenges where support cannot be provided by universal services alone. We have strong relationships with wider services and partnerships supporting children and their families to ensure that we can jointly deliver the best possible support and care. About the Role As an Early Intervention Youth Worker, you'll support children and families who require additional help by building strong, trusting relationships with them and their families. You'll carry out dynamic assessments to understand each young person's strengths, needs and risks, using this insight to plan the most appropriate support. This includes completing high quality referrals to partner agencies, delivering purposeful one to one interventions, reviewing progress regularly, and bringing support to a safe and planned close. Throughout your work, you'll help young people build confidence, resilience, and positive coping strategies while maintaining clear, accurate records and working safely within safeguarding and policy frameworks. Our youth worker will work collaboratively with a range of multi agency partners. You will advocate for young people, help families navigate challenges, and strengthen relationships where needed. As part of the Early Intervention team, you'll contribute to service development, attend meetings and supervision, and play an essential role in keeping children safe, supported, and connected to the right help at the right time. Children Voice In Youth & Justice, we are committed to the voice and passionate about the participation of the children who access our services and support. We have developed a culture and ethos of children being at the heart of decision making across our service. We are fortunate to have children who are involved in our recruitment process and are looking forward to meeting interview candidates. You will be interviewed by our children who will have an equal part in selecting the best people to join our amazing team. The county of Leicestershire is uniquely placed in the heart of England with major access routes enabling easy travel. Our county has a proud manufacturing and agricultural heritage and has both urban and rural areas comprising of seven district and borough councils. In recent years, the county has welcomed new communities - we are striving to ensure that our workforce represents and understands unique experiences and perspectives of those who live in Leicestershire. An enhanced with barred list DBS check is required for this post. For information on our approach to the recruitment of ex offenders, please see our policy statement. About You Please ensure that you cover all 7 points in your application and provide clear examples and evidence of how each point has been met. Applications that do not demonstrate skills and experience will not be shortlisted. To be considered for this role, you are required to have permanent rights to work within the UK. Key Features & Requirements Qualification level required - NVQ Level 3 or above, and significant experience of working with children (11 years+) and families. Conduct timely and dynamic assessments that identify immediate risks, needs, and priorities. Provide short interventions to stabilise situations, support young people, and ensure they are signposted or referred to the most appropriate services. Demonstrate a strong understanding of the issues faced by vulnerable children and families with complex needs, including awareness of differing developmental needs, adverse childhood experiences, and trauma. Experience in capturing the voice of children and families, ensuring their views inform decision making, assessments, and case records. Draw on a strong understanding of local services to guide children and families toward the most appropriate support, empowering them to complete referrals independently and providing assistance with referrals when required. Experience in using targeted and purposeful interventions to stabilise situations, strengthen family functioning, and support children to engage positively. Demonstrable, significant experience of forming positive working relationships with a variety of professional partners and working collaboratively to meet the identified needs of children and their families. We are a safeguarding organisation - Please evidence your knowledge and ability to contribute to the protection of children from abuse in accordance with local and national safeguarding policies, procedures, and practice - including a comprehensive understanding of safeguarding and promoting the welfare of the child. All posts are essential car users - you will need to hold a valid UK Drivers' Licence and have access to a vehicle for work purposes. In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer. Flexible Working We are open to discussions about flexible working, which may include part time working, job sharing, term time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.
Apr 30, 2026
Full time
Organisation: Leicestershire County Council Work Location: County Hall, Glenfield, Leicester LE3 8RA Salary: £32,070 - £34,359 per annum (pro-rata for part-time) (Pay award pending) Working Hours: 1 x 37 & 1 x 18.5 Contract Type: Permanent Closing Date: 5th May 2026 Service Overview Leicestershire Youth & Justice Service is an ambitious, vibrant and forward thinking service working in an environment focused on supporting children towards their brighter futures. We are committed to Child First approaches and are strong in our advocacy for children. We are a multicultural and diverse team consisting of staff from the local authority, probation, police and health based across Leicestershire. We are proud to have a workforce which represents and reflects the children & families we work alongside, and we are committed to creating a culture which is inclusive and challenges discrimination and bias. The Youth & Justice Service is a dedicated service for children aged 11+ who need support. We offer a wide range of non statutory and statutory interventions to children who are experiencing difficulties and challenges where support cannot be provided by universal services alone. We have strong relationships with wider services and partnerships supporting children and their families to ensure that we can jointly deliver the best possible support and care. About the Role As an Early Intervention Youth Worker, you'll support children and families who require additional help by building strong, trusting relationships with them and their families. You'll carry out dynamic assessments to understand each young person's strengths, needs and risks, using this insight to plan the most appropriate support. This includes completing high quality referrals to partner agencies, delivering purposeful one to one interventions, reviewing progress regularly, and bringing support to a safe and planned close. Throughout your work, you'll help young people build confidence, resilience, and positive coping strategies while maintaining clear, accurate records and working safely within safeguarding and policy frameworks. Our youth worker will work collaboratively with a range of multi agency partners. You will advocate for young people, help families navigate challenges, and strengthen relationships where needed. As part of the Early Intervention team, you'll contribute to service development, attend meetings and supervision, and play an essential role in keeping children safe, supported, and connected to the right help at the right time. Children Voice In Youth & Justice, we are committed to the voice and passionate about the participation of the children who access our services and support. We have developed a culture and ethos of children being at the heart of decision making across our service. We are fortunate to have children who are involved in our recruitment process and are looking forward to meeting interview candidates. You will be interviewed by our children who will have an equal part in selecting the best people to join our amazing team. The county of Leicestershire is uniquely placed in the heart of England with major access routes enabling easy travel. Our county has a proud manufacturing and agricultural heritage and has both urban and rural areas comprising of seven district and borough councils. In recent years, the county has welcomed new communities - we are striving to ensure that our workforce represents and understands unique experiences and perspectives of those who live in Leicestershire. An enhanced with barred list DBS check is required for this post. For information on our approach to the recruitment of ex offenders, please see our policy statement. About You Please ensure that you cover all 7 points in your application and provide clear examples and evidence of how each point has been met. Applications that do not demonstrate skills and experience will not be shortlisted. To be considered for this role, you are required to have permanent rights to work within the UK. Key Features & Requirements Qualification level required - NVQ Level 3 or above, and significant experience of working with children (11 years+) and families. Conduct timely and dynamic assessments that identify immediate risks, needs, and priorities. Provide short interventions to stabilise situations, support young people, and ensure they are signposted or referred to the most appropriate services. Demonstrate a strong understanding of the issues faced by vulnerable children and families with complex needs, including awareness of differing developmental needs, adverse childhood experiences, and trauma. Experience in capturing the voice of children and families, ensuring their views inform decision making, assessments, and case records. Draw on a strong understanding of local services to guide children and families toward the most appropriate support, empowering them to complete referrals independently and providing assistance with referrals when required. Experience in using targeted and purposeful interventions to stabilise situations, strengthen family functioning, and support children to engage positively. Demonstrable, significant experience of forming positive working relationships with a variety of professional partners and working collaboratively to meet the identified needs of children and their families. We are a safeguarding organisation - Please evidence your knowledge and ability to contribute to the protection of children from abuse in accordance with local and national safeguarding policies, procedures, and practice - including a comprehensive understanding of safeguarding and promoting the welfare of the child. All posts are essential car users - you will need to hold a valid UK Drivers' Licence and have access to a vehicle for work purposes. In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer. Flexible Working We are open to discussions about flexible working, which may include part time working, job sharing, term time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.
Job Title Pharmacist - 36 hours Location Workington Employment Type Part time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 36 Salary Competitive salary plus benefits Category Pharmacy, Retail Healthcare Closing Date 29 May 2026 £54,800 (£29.30ph) for 36 hours We offer a competitive welcome and relocation package please ask our recruitment team for more details. There's something unique and different about being a Pharmacist at Asda. For us it's all about always being there for our customers and providing great service. A typical day involves dispensing, delivering services, managing your team, and delivering excellent service to all our customers. Every day is fast paced and varied so no one day is the same in an Asda pharmacy. Our supermarket pharmacies offer a wide range of opening hours from early mornings, evenings, and weekends to ensure we are always there for our customers whenever they need us. Our pharmacists are a huge part of their local communities, helping to build great relationships providing them with expert care and advice whilst also helping the most vulnerable people in society. Our friendly pharmacies offer a range of frontline NHS services, including everything from the emergency prescriptions to Urgent Care. You will need to be able to provide both NHS and Private services, have excellent communication skills and be empathetic. With safety of paramount importance, strong leadership skills and the ability to work as part of team to help bring the best out in others will be key for this role. With access to our in store, regional and home office teams you are fully supported in all aspects of your role whether your query is clinical or service based You will also be provided with regular feedback and business updates, and opportunities to gain further accreditations for additional services funded by Asda. Rota: Week 1 - Mon 9-6, Weds, 9-9 Week 2 - Sat 9-9, Mon 9-6, Thurs 9-9 About You You'll be a fully qualified pharmacist registered with the GPhC You will be accredited to deliver national and local services for the NHS and private healthcare You'll be able to provide excellent customer and patient care Drive and ambition to ensure the pharmacy meets business targets You'll have proven leadership skills in a fast-paced pharmacy environment We've got a great welcome and relocation package to support you joining us, our recruitment team will be happy to tell you more. Everything you'll love You will also get an excellent benefits package including: Discretionary company bonus Company pension up to 7% matched 15% colleague discount in store and online, free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas. Your professional indemnity insurance GPhC fees paid Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves.
Apr 30, 2026
Full time
Job Title Pharmacist - 36 hours Location Workington Employment Type Part time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 36 Salary Competitive salary plus benefits Category Pharmacy, Retail Healthcare Closing Date 29 May 2026 £54,800 (£29.30ph) for 36 hours We offer a competitive welcome and relocation package please ask our recruitment team for more details. There's something unique and different about being a Pharmacist at Asda. For us it's all about always being there for our customers and providing great service. A typical day involves dispensing, delivering services, managing your team, and delivering excellent service to all our customers. Every day is fast paced and varied so no one day is the same in an Asda pharmacy. Our supermarket pharmacies offer a wide range of opening hours from early mornings, evenings, and weekends to ensure we are always there for our customers whenever they need us. Our pharmacists are a huge part of their local communities, helping to build great relationships providing them with expert care and advice whilst also helping the most vulnerable people in society. Our friendly pharmacies offer a range of frontline NHS services, including everything from the emergency prescriptions to Urgent Care. You will need to be able to provide both NHS and Private services, have excellent communication skills and be empathetic. With safety of paramount importance, strong leadership skills and the ability to work as part of team to help bring the best out in others will be key for this role. With access to our in store, regional and home office teams you are fully supported in all aspects of your role whether your query is clinical or service based You will also be provided with regular feedback and business updates, and opportunities to gain further accreditations for additional services funded by Asda. Rota: Week 1 - Mon 9-6, Weds, 9-9 Week 2 - Sat 9-9, Mon 9-6, Thurs 9-9 About You You'll be a fully qualified pharmacist registered with the GPhC You will be accredited to deliver national and local services for the NHS and private healthcare You'll be able to provide excellent customer and patient care Drive and ambition to ensure the pharmacy meets business targets You'll have proven leadership skills in a fast-paced pharmacy environment We've got a great welcome and relocation package to support you joining us, our recruitment team will be happy to tell you more. Everything you'll love You will also get an excellent benefits package including: Discretionary company bonus Company pension up to 7% matched 15% colleague discount in store and online, free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas. Your professional indemnity insurance GPhC fees paid Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves.
Closing date: 30-04-2026 Funeral Director - 12 Month Fixed Term Contract £29,230 (£14.99 per hour) including London Allowance, plus benefits Full time 37.5 hours per week, Monday to Friday between 8am-8pm - as part of this role, you'll also be part of the on call rota including weekends Earlsfield, SW17 0JY No experience needed. Please note all positions within Funeralcare can involve direct physical contact with the deceased as part of normal duties - the amount of contact will differ dependant on role applied for. Typical duties include but are not limited to preparation, transportation, and personal care of the deceased to be carried out with professionalism, dignity, respect and adherence to health and safety standards. Please carefully consider your comfort levels with these responsibilities before applying. We're looking for an empathetic and commercially minded person to join the Co-op Funeralcare team. You don't need industry experience. If you have great people skills, and a real commercial focus, you could be perfect for this role. At Co-op Funeralcare, we provide a caring and compassionate service when families need it most. As a funeral director, you'll be right at the heart of that service. You'll balance your time between managerial and business tasks, and building strong, trusting relationships with clients. At the Co-op, you'll be part of something meaningful. Join us today. What you'll do • make sure client needs, service levels and KPIs are met • be clients' main point of contact; supporting and guiding with the help of the wider team • support funerals - conducting the ceremony, leading the team and carrying the deceased when necessary • make sure all regulated work, including funeral planning appointments, is referred to a 'certified colleague' • build and maintain relationships with the team, clients and the community This role would suit people who have • a commercial mind-set and experience in a managerial role • a true customer focus and a real passion for delivering a great service • the ability to capture intricate detail and make sure it is reflected in the service we deliver • compassion, understanding and empathy, and the ability to keep a cool head under pressure • a UK manual driving licence Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: • 30% off Co-op branded products in our food stores all year-round • 10% off other brands in our food stores all year-round • discounts on other Co-op products and services • 23 days holidays (pro rata, rising with service) • a pension with up to 10% employer contributions • access to our Employee Assistance Programme which offers confidential advice and support on anything you're struggling with, 24 hours a day • access to virtual GP and free eye tests • endless career development opportunities including apprenticeships • friendly, supportive team and the knowledge that you make a huge difference to your community • access to Stream - a money management app that gives you access to a percentage of your pay as you earn it Building an inclusive work environment We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at Your Co-op Application Journey and our inclusion commitments at Diversity and inclusion at Co-op As part of your application you'll need to complete an online assessment. It will take you around 20 minutes to complete this test. If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We'll also check your social media activity on platforms like Facebook, Twitter and Instagram. Any offer of employment made will be conditional upon the completion of pre-employment screening checks.
Apr 30, 2026
Full time
Closing date: 30-04-2026 Funeral Director - 12 Month Fixed Term Contract £29,230 (£14.99 per hour) including London Allowance, plus benefits Full time 37.5 hours per week, Monday to Friday between 8am-8pm - as part of this role, you'll also be part of the on call rota including weekends Earlsfield, SW17 0JY No experience needed. Please note all positions within Funeralcare can involve direct physical contact with the deceased as part of normal duties - the amount of contact will differ dependant on role applied for. Typical duties include but are not limited to preparation, transportation, and personal care of the deceased to be carried out with professionalism, dignity, respect and adherence to health and safety standards. Please carefully consider your comfort levels with these responsibilities before applying. We're looking for an empathetic and commercially minded person to join the Co-op Funeralcare team. You don't need industry experience. If you have great people skills, and a real commercial focus, you could be perfect for this role. At Co-op Funeralcare, we provide a caring and compassionate service when families need it most. As a funeral director, you'll be right at the heart of that service. You'll balance your time between managerial and business tasks, and building strong, trusting relationships with clients. At the Co-op, you'll be part of something meaningful. Join us today. What you'll do • make sure client needs, service levels and KPIs are met • be clients' main point of contact; supporting and guiding with the help of the wider team • support funerals - conducting the ceremony, leading the team and carrying the deceased when necessary • make sure all regulated work, including funeral planning appointments, is referred to a 'certified colleague' • build and maintain relationships with the team, clients and the community This role would suit people who have • a commercial mind-set and experience in a managerial role • a true customer focus and a real passion for delivering a great service • the ability to capture intricate detail and make sure it is reflected in the service we deliver • compassion, understanding and empathy, and the ability to keep a cool head under pressure • a UK manual driving licence Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: • 30% off Co-op branded products in our food stores all year-round • 10% off other brands in our food stores all year-round • discounts on other Co-op products and services • 23 days holidays (pro rata, rising with service) • a pension with up to 10% employer contributions • access to our Employee Assistance Programme which offers confidential advice and support on anything you're struggling with, 24 hours a day • access to virtual GP and free eye tests • endless career development opportunities including apprenticeships • friendly, supportive team and the knowledge that you make a huge difference to your community • access to Stream - a money management app that gives you access to a percentage of your pay as you earn it Building an inclusive work environment We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at Your Co-op Application Journey and our inclusion commitments at Diversity and inclusion at Co-op As part of your application you'll need to complete an online assessment. It will take you around 20 minutes to complete this test. If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We'll also check your social media activity on platforms like Facebook, Twitter and Instagram. Any offer of employment made will be conditional upon the completion of pre-employment screening checks.
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Apr 30, 2026
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Fraud Specialist - OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know Start Date: Various 2026 Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years Financial Services experience in the UK at interview Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Experience in working with vulnerable customers Ability to educate our customers on how to protect themselves against Fraud Previous banking/ financial services experience is highly desired Previous call centre/ customer service experience is essential What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio Objection handling whilst ensuring the customer that we are here to help them and keep their account secure Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Work with vulnerable customers, and helping to resolve complex cases Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.
Apr 30, 2026
Full time
Fraud Specialist - OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know Start Date: Various 2026 Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years Financial Services experience in the UK at interview Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Experience in working with vulnerable customers Ability to educate our customers on how to protect themselves against Fraud Previous banking/ financial services experience is highly desired Previous call centre/ customer service experience is essential What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio Objection handling whilst ensuring the customer that we are here to help them and keep their account secure Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Work with vulnerable customers, and helping to resolve complex cases Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.
Network Careers Adviser Post duration: 12 months FTC (potential extension) Hours: Part-time 0.5 FTE, term time plus results days. Location: Based in Birmingham, travel between school sites as required is essential (occasional travel to the office in London). This role is based across Ark Victoria Academy, Ark Boulton Academy and Ark Kings Academy. Interviews to take place in one of our Birmingham schools on 14 May 2026. This is an exciting opportunity to join the Destinations team at Ark as we build a network-wide approach to careers guidance. As the first in-house network adviser working across Birmingham schools, you will play a key role in shaping careers provision in the city while influencing practice across the wider Ark network. Key Responsibilities: Deliver high quality, impartial careers guidance to students across a small network of Birmingham secondary schools, supporting informed decision making at key transition points (KS3, KS4 and post 16/post 18) Provide one to one and small group guidance interviews in line with professional standards, ensuring guidance is student centred, inclusive and tailored to individual needs, aspirations and starting points Support targeted groups of students, including those from under represented backgrounds, students with SEND, and students at risk of becoming NEET, to ensure equitable access to guidance and progression opportunities Use up to date labour market information (LMI), progression data and destination outcomes to inform guidance activity and support students to understand a wide range of pathways, including; A levels, vocational routes, apprenticeships and higher education. Knowledge & Experience: Strong understanding of post 16 and post 18 progression routes, including A levels, vocational pathways, apprenticeships and higher education and appropriate pathways for SEND students Experience of conducting one to one and small group guidance interviews, adapting approaches to meet diverse needs Strong communication and interpersonal skills, with the ability to build effective relationships with students, school staff and external partners. Qualifications Criteria: Holds a CDI approved Level 6 or above qualification in Careers Guidance and Development. Eligible for, or holding, Professional Registration with the Career Development Institute (CDI). Safeguarding statement: Ark is committed to safeguarding and promoting the welfare of children and young people in its academies. In order to meet this responsibility, its academies follow a rigorous selection process to discourage and screen out unsuitable applicants. Ark requires all employees to undertake an enhanced DBS check. You are required, before appointment, to disclose any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Non-disclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar you from employment - this will depend upon the nature of the offence(s) and when they occurred. To read more about Ark's safer recruitment process, please click this link . Please note we will be reviewing applications on an on-going basis and this role may close earlier than advertised depending on the level of response. We strongly encourage to submit your application at your earliest convenience.
Apr 30, 2026
Full time
Network Careers Adviser Post duration: 12 months FTC (potential extension) Hours: Part-time 0.5 FTE, term time plus results days. Location: Based in Birmingham, travel between school sites as required is essential (occasional travel to the office in London). This role is based across Ark Victoria Academy, Ark Boulton Academy and Ark Kings Academy. Interviews to take place in one of our Birmingham schools on 14 May 2026. This is an exciting opportunity to join the Destinations team at Ark as we build a network-wide approach to careers guidance. As the first in-house network adviser working across Birmingham schools, you will play a key role in shaping careers provision in the city while influencing practice across the wider Ark network. Key Responsibilities: Deliver high quality, impartial careers guidance to students across a small network of Birmingham secondary schools, supporting informed decision making at key transition points (KS3, KS4 and post 16/post 18) Provide one to one and small group guidance interviews in line with professional standards, ensuring guidance is student centred, inclusive and tailored to individual needs, aspirations and starting points Support targeted groups of students, including those from under represented backgrounds, students with SEND, and students at risk of becoming NEET, to ensure equitable access to guidance and progression opportunities Use up to date labour market information (LMI), progression data and destination outcomes to inform guidance activity and support students to understand a wide range of pathways, including; A levels, vocational routes, apprenticeships and higher education. Knowledge & Experience: Strong understanding of post 16 and post 18 progression routes, including A levels, vocational pathways, apprenticeships and higher education and appropriate pathways for SEND students Experience of conducting one to one and small group guidance interviews, adapting approaches to meet diverse needs Strong communication and interpersonal skills, with the ability to build effective relationships with students, school staff and external partners. Qualifications Criteria: Holds a CDI approved Level 6 or above qualification in Careers Guidance and Development. Eligible for, or holding, Professional Registration with the Career Development Institute (CDI). Safeguarding statement: Ark is committed to safeguarding and promoting the welfare of children and young people in its academies. In order to meet this responsibility, its academies follow a rigorous selection process to discourage and screen out unsuitable applicants. Ark requires all employees to undertake an enhanced DBS check. You are required, before appointment, to disclose any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Non-disclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar you from employment - this will depend upon the nature of the offence(s) and when they occurred. To read more about Ark's safer recruitment process, please click this link . Please note we will be reviewing applications on an on-going basis and this role may close earlier than advertised depending on the level of response. We strongly encourage to submit your application at your earliest convenience.
Trafford Leisure has an exciting opportunity for Level 1 Gymnastics Coaches to join the team. Location: Altrincham, Greater Manchester Rate of Pay: £12.90 per hour Hours: We can look to offer a range of hours, please do outline what you would be looking for in your application. About Us: Our mission is to inspire and create opportunities for the people of Trafford to move more and live longer, healthier, and happier lives. As we embark on an exciting period of transformation with site refurbishments, we're seeking enthusiastic, proactive, and motivated individuals to help bring this vision to life. The Role of Gymnastics Coach: As a Gymnastics Coach, you'll play a key role in creating a welcoming, inclusive, and inspiring environment. You'll help children and young people build confidence, develop skills, and enjoy every moment of their gymnastics journey. In the role of Gymnastics Coach , your responsibilities will include: Supporting the delivery of gymnastics sessions under the guidance of a Level 2 Coach Helping to create a positive, fun, and encouraging atmosphere for all participants Assisting with demonstrating basic skills and activities as directed Helping to ensure the environment remains safe and welcoming Supporting gymnasts of different ages and abilities, ensuring everyone feels included Assisting with setting up and taking down equipment safely Helping with simple administrative tasks such as registers and session prep Being a positive role model, showing enthusiasm, reliability, and professionalism What are we looking for? You must be qualified to at least level 1 Gymnastics Coach level. What we offer: We offer excellent training and development opportunities, with the potential for you to grow alongside our gymnastics programme. Many of our team members started as apprentices or trainees and have worked their way up to roles such as Duty Manager, Swim Well Manager, and Centre Manager. If you're eager to progress and develop your career, we're here to support you every step of the way. Other Benefits: A progressive, structured and supportive environment in which to work 32 days holiday, rising incrementally to 38 days after 5 years' service (including 8 bank holidays and 2 Trafford Leisure days) Company sick pay Health and Ride 2 Work schemes Complimentary Fitness Membership for you saving you up to £450 a year Heavily discounted Fitness Membership for up to 5 of your Family & Friends saving each person up to £300 a year 24/7 access to a GP Employee Assistance Programme, allowing employees to claim back up to £1,150 per year in healthcare costs. Access to a Perks at Work scheme for discounts Access to Manchester Credit Union for savings and loans To apply, click below to complete our application form. If you encounter any difficulties or require any adjustments in the recruitment process, please email your CV . We do not accept speculative CVs from agencies, and any CVs received will be treated as a gift. We very much look forward to receiving your application. Closing Date: Tuesday 7th April 2026 Equality, equity, diversity, and inclusion are critical to the success of Trafford Leisure and the achievement of our vision. We aspire to be a diverse, inclusive, and responsible employer. We recognise that a diverse workforce brings fresh ideas and perspectives to our organisation, so we particularly welcome applications from minority, marginalised, and underrepresented groups. In return, we promise a fair and unbiased recruitment process. Find your perfect membership with our online calculator.
Apr 30, 2026
Full time
Trafford Leisure has an exciting opportunity for Level 1 Gymnastics Coaches to join the team. Location: Altrincham, Greater Manchester Rate of Pay: £12.90 per hour Hours: We can look to offer a range of hours, please do outline what you would be looking for in your application. About Us: Our mission is to inspire and create opportunities for the people of Trafford to move more and live longer, healthier, and happier lives. As we embark on an exciting period of transformation with site refurbishments, we're seeking enthusiastic, proactive, and motivated individuals to help bring this vision to life. The Role of Gymnastics Coach: As a Gymnastics Coach, you'll play a key role in creating a welcoming, inclusive, and inspiring environment. You'll help children and young people build confidence, develop skills, and enjoy every moment of their gymnastics journey. In the role of Gymnastics Coach , your responsibilities will include: Supporting the delivery of gymnastics sessions under the guidance of a Level 2 Coach Helping to create a positive, fun, and encouraging atmosphere for all participants Assisting with demonstrating basic skills and activities as directed Helping to ensure the environment remains safe and welcoming Supporting gymnasts of different ages and abilities, ensuring everyone feels included Assisting with setting up and taking down equipment safely Helping with simple administrative tasks such as registers and session prep Being a positive role model, showing enthusiasm, reliability, and professionalism What are we looking for? You must be qualified to at least level 1 Gymnastics Coach level. What we offer: We offer excellent training and development opportunities, with the potential for you to grow alongside our gymnastics programme. Many of our team members started as apprentices or trainees and have worked their way up to roles such as Duty Manager, Swim Well Manager, and Centre Manager. If you're eager to progress and develop your career, we're here to support you every step of the way. Other Benefits: A progressive, structured and supportive environment in which to work 32 days holiday, rising incrementally to 38 days after 5 years' service (including 8 bank holidays and 2 Trafford Leisure days) Company sick pay Health and Ride 2 Work schemes Complimentary Fitness Membership for you saving you up to £450 a year Heavily discounted Fitness Membership for up to 5 of your Family & Friends saving each person up to £300 a year 24/7 access to a GP Employee Assistance Programme, allowing employees to claim back up to £1,150 per year in healthcare costs. Access to a Perks at Work scheme for discounts Access to Manchester Credit Union for savings and loans To apply, click below to complete our application form. If you encounter any difficulties or require any adjustments in the recruitment process, please email your CV . We do not accept speculative CVs from agencies, and any CVs received will be treated as a gift. We very much look forward to receiving your application. Closing Date: Tuesday 7th April 2026 Equality, equity, diversity, and inclusion are critical to the success of Trafford Leisure and the achievement of our vision. We aspire to be a diverse, inclusive, and responsible employer. We recognise that a diverse workforce brings fresh ideas and perspectives to our organisation, so we particularly welcome applications from minority, marginalised, and underrepresented groups. In return, we promise a fair and unbiased recruitment process. Find your perfect membership with our online calculator.
District Nurse Team Leader The closing date is 17 May 2026 Are you a Registered Nurse with a Specialist Practitioner Qualification in District Nursing? If so, this could be an exciting next step in your career. At Bridgewater, we are seeking experienced, motivated, and forward thinking professionals to join our District Nursing Teams, supporting the diverse care needs of the Warrington population. This role offers a fantastic opportunity to enhance your professional development, work closely alongside our established leaders, and contribute to effective role modelling across the service. Successful candidates will deliver holistic, autonomous, evidence based nursing care to patients under the Warrington District Nursing Service. In addition to clinical responsibilities, you will undertake key management duties with the support and guidance of our Team Leaders and District Nurse Coordinators. You will work collaboratively with a range of professionals and stakeholders across the Warrington footprint, playing an integral role in shaping high quality community nursing provision. A commitment to ongoing professional development is essential. If you are seeking greater flexibility to support your work life balance, we welcome applications from individuals looking for alternative working patterns. All flexible working requests will be considered in line with the needs of the service. Join us and be part of a dynamic, supportive, and forward thinking team making a real difference in community healthcare. Main duties of the job The role of the District Nurse involves actively managing a complex and varied caseload while delivering holistic, evidence based care that adapts to patients changing health needs. You will carry out comprehensive assessments, plan and evaluate care, and utilise your prescribing skills to support safe and effective clinical practice. A key aspect of the role includes contributing to the management of complex and continuing care packages and undertaking chronic disease reviews for housebound patients. You will work collaboratively with patients, carers, stakeholders, and wider community teams, often in challenging situations, ensuring communication remains clear, compassionate, and professional. The role requires competence in a wide range of clinical skills, the ability to work autonomously, and strong problem solving abilities. You will also contribute to health needs assessments, participate in audit and critical appraisal to maintain high standards of care, and ensure accurate documentation in line with NMC standards. District Nurses work as part of a rota to support weekend service delivery, helping to ensure continuity of high quality care across the Warrington community. Job responsibilities Bridgewater Community Healthcare NHS Foundation Trust and Warrington and Halton Teaching Hospitals NHS Foundation Trust have now integrated to become North Cheshire and Mersey NHS Foundation Trust. Job Purpose: The post holder will manage a caseload of registered patients within a team or teams. The post holder will delegate the workload to the community nurses, healthcare assistants and nursing assistants as appropriate and as defined by the priority/acuity of the caseload and liaise with all health care professionals and other agencies within the wider community to ensure effective service delivery. The post holder will work under the direction of the District Nurse Coordinator and will be responsible for the assessment of patient need. The post holder will develop, deliver and evaluate programmes of care. The post holder will support the care management of complex case and further support leadership and development within the team. The post holder will play a part in the mentoring pre and post registration students. Duties and Responsibilities: Clinical Perform comprehensive assessment of patient nursing needs. Plan, assess, implement and evaluate care delivery according to changing health needs utilising prescribing skills. Support the care management of complex/continuing care packages. Ensure practice is evidence based through undertaking audit and critically appraising literature to achieve a high standard of care. To establish and maintain effective communication with individual groups and communities in complex and potentially challenging situations. Work collaboratively with other professional and agencies to ensure patients needs are met. Involve patients and carers in the planning and delivery of care. To competently perform a range of clinical skills related to the post. Maintain accurate records in accordance with NMC Standards. To identify skills and knowledge to address individuals training needs by undertaking personal development reviews and personal development plans within the KSF framework. To participate in the health needs assessment of the practice population to identify areas of unmet need. Ability to work without direct supervision and to solve problems. Undertake chronic disease management reviews of the housebound patient using appropriate template Work on a rota basis to facilitate weekend working across the district nursing teams Managerial/Leadership Work under the direction of the District Nurse Coordinator in providing nursing services to patients registered within a defined GP Practice. Manage the night service caseload of patients. Delegate the workload to appropriate team members. Day to day responsibility for the designated caseload. To provide accurate timely information to the identified administrator regarding annual leave, expenses and study leave. To undertake back to work interviews and assist in the monitoring and reporting to District Nurse Coordinator general HR issues surrounding staff sickness, absentees. To report any concerns with regards to poor practice or concerns of staff members to the District Nurse Coordinator. Support the effective use of physical and financial resources. Ordering supplies and equipment. To ensure as far as possible that the working environment is safe, adhering to the Lone Worker policy. To provide leadership and support by promoting professional development and encourage clinical supervision. Supply required activity data related to patient care. Full Job Description Attached. Qualifications Teaching qualification V300 NMP Relationships If you are related to a director, or have a relationship with a director or employee of an appointing organisation, please state the relationship: Experience Demonstrable community experience Experience of high level organisational skills Audit & Research experience Recognised Management experience Skills and Attributes Able to perform complex assessments, plan, implement and evaluate care packages. Wide range of clinical skills Proven leadership skills Able to communicate sensitive/unpleasant information to patients, relatives and/or carers. Knowledge of professional and NHS issues relating to specialist knowledge. Ability to develop effective interpersonal relationships with colleagues across health and social care settings. Ability to teach, assess and mentor staff and pre & post registration students including SPQ students. Ability to communicate at a high level both verbally and written. Tissue viability qualification Job Specific Requirements The ability to travel independently across the Trust The ability to work flexibly in accordance with service needs Sponsorship Please confirm your Right to Work status (share-codes will be checked where applicable). Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Bridgewater Community Healthcare NHS Foundation Trust
Apr 30, 2026
Full time
District Nurse Team Leader The closing date is 17 May 2026 Are you a Registered Nurse with a Specialist Practitioner Qualification in District Nursing? If so, this could be an exciting next step in your career. At Bridgewater, we are seeking experienced, motivated, and forward thinking professionals to join our District Nursing Teams, supporting the diverse care needs of the Warrington population. This role offers a fantastic opportunity to enhance your professional development, work closely alongside our established leaders, and contribute to effective role modelling across the service. Successful candidates will deliver holistic, autonomous, evidence based nursing care to patients under the Warrington District Nursing Service. In addition to clinical responsibilities, you will undertake key management duties with the support and guidance of our Team Leaders and District Nurse Coordinators. You will work collaboratively with a range of professionals and stakeholders across the Warrington footprint, playing an integral role in shaping high quality community nursing provision. A commitment to ongoing professional development is essential. If you are seeking greater flexibility to support your work life balance, we welcome applications from individuals looking for alternative working patterns. All flexible working requests will be considered in line with the needs of the service. Join us and be part of a dynamic, supportive, and forward thinking team making a real difference in community healthcare. Main duties of the job The role of the District Nurse involves actively managing a complex and varied caseload while delivering holistic, evidence based care that adapts to patients changing health needs. You will carry out comprehensive assessments, plan and evaluate care, and utilise your prescribing skills to support safe and effective clinical practice. A key aspect of the role includes contributing to the management of complex and continuing care packages and undertaking chronic disease reviews for housebound patients. You will work collaboratively with patients, carers, stakeholders, and wider community teams, often in challenging situations, ensuring communication remains clear, compassionate, and professional. The role requires competence in a wide range of clinical skills, the ability to work autonomously, and strong problem solving abilities. You will also contribute to health needs assessments, participate in audit and critical appraisal to maintain high standards of care, and ensure accurate documentation in line with NMC standards. District Nurses work as part of a rota to support weekend service delivery, helping to ensure continuity of high quality care across the Warrington community. Job responsibilities Bridgewater Community Healthcare NHS Foundation Trust and Warrington and Halton Teaching Hospitals NHS Foundation Trust have now integrated to become North Cheshire and Mersey NHS Foundation Trust. Job Purpose: The post holder will manage a caseload of registered patients within a team or teams. The post holder will delegate the workload to the community nurses, healthcare assistants and nursing assistants as appropriate and as defined by the priority/acuity of the caseload and liaise with all health care professionals and other agencies within the wider community to ensure effective service delivery. The post holder will work under the direction of the District Nurse Coordinator and will be responsible for the assessment of patient need. The post holder will develop, deliver and evaluate programmes of care. The post holder will support the care management of complex case and further support leadership and development within the team. The post holder will play a part in the mentoring pre and post registration students. Duties and Responsibilities: Clinical Perform comprehensive assessment of patient nursing needs. Plan, assess, implement and evaluate care delivery according to changing health needs utilising prescribing skills. Support the care management of complex/continuing care packages. Ensure practice is evidence based through undertaking audit and critically appraising literature to achieve a high standard of care. To establish and maintain effective communication with individual groups and communities in complex and potentially challenging situations. Work collaboratively with other professional and agencies to ensure patients needs are met. Involve patients and carers in the planning and delivery of care. To competently perform a range of clinical skills related to the post. Maintain accurate records in accordance with NMC Standards. To identify skills and knowledge to address individuals training needs by undertaking personal development reviews and personal development plans within the KSF framework. To participate in the health needs assessment of the practice population to identify areas of unmet need. Ability to work without direct supervision and to solve problems. Undertake chronic disease management reviews of the housebound patient using appropriate template Work on a rota basis to facilitate weekend working across the district nursing teams Managerial/Leadership Work under the direction of the District Nurse Coordinator in providing nursing services to patients registered within a defined GP Practice. Manage the night service caseload of patients. Delegate the workload to appropriate team members. Day to day responsibility for the designated caseload. To provide accurate timely information to the identified administrator regarding annual leave, expenses and study leave. To undertake back to work interviews and assist in the monitoring and reporting to District Nurse Coordinator general HR issues surrounding staff sickness, absentees. To report any concerns with regards to poor practice or concerns of staff members to the District Nurse Coordinator. Support the effective use of physical and financial resources. Ordering supplies and equipment. To ensure as far as possible that the working environment is safe, adhering to the Lone Worker policy. To provide leadership and support by promoting professional development and encourage clinical supervision. Supply required activity data related to patient care. Full Job Description Attached. Qualifications Teaching qualification V300 NMP Relationships If you are related to a director, or have a relationship with a director or employee of an appointing organisation, please state the relationship: Experience Demonstrable community experience Experience of high level organisational skills Audit & Research experience Recognised Management experience Skills and Attributes Able to perform complex assessments, plan, implement and evaluate care packages. Wide range of clinical skills Proven leadership skills Able to communicate sensitive/unpleasant information to patients, relatives and/or carers. Knowledge of professional and NHS issues relating to specialist knowledge. Ability to develop effective interpersonal relationships with colleagues across health and social care settings. Ability to teach, assess and mentor staff and pre & post registration students including SPQ students. Ability to communicate at a high level both verbally and written. Tissue viability qualification Job Specific Requirements The ability to travel independently across the Trust The ability to work flexibly in accordance with service needs Sponsorship Please confirm your Right to Work status (share-codes will be checked where applicable). Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Bridgewater Community Healthcare NHS Foundation Trust
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Apr 30, 2026
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Job Title Pharmacist - 30 hours Location Gosport Employment Type Part time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 30 Salary Competitive salary plus benefits Category Pharmacy, Retail Healthcare Closing Date 3 July 2026 Your Role There's something unique and different about being a Pharmacist at Asda. For us it's all about always being there for our customers and providing great service. A typical day involves dispensing, delivering services, managing your team, and delivering excellent service to all our customers. Every day is fast paced and varied so no one day is the same in an Asda pharmacy. Our supermarket pharmacies offer a wide range of opening hours from early mornings, evenings, and weekends to ensure we are always there for our customers whenever they need us. Our pharmacists are a huge part of their local communities, helping to build great relationships providing them with expert care and advice whilst also helping the most vulnerable people in society. Our friendly pharmacies offer a range of frontline NHS services, including everything from the emergency prescriptions to Urgent Care. You will need to be able to provide both NHS and Private services, have excellent communication skills and be empathetic. With safety of paramount importance, strong leadership skills and the ability to work as part of team to help bring the best out in others will be key for this role. With access to our in store, regional and home office teams you are fully supported in all aspects of your role whether your query is clinical or service based You will also be provided with regular feedback and business updates, and opportunities to gain further accreditations for additional services funded by Asda. Rota: Week 1 Monday - 09:00 - 18:00 Thursday - 09:00 - 21:00 Friday - 09:00 - 21:00 Week 2 Saturday - 09:00 - 21:00 Monday - 09:00 - 18:00 Friday - 09:00 - 21:00 About You You'll be a fully qualified pharmacist registered with the GPhC You will be accredited to deliver national and local services for the NHS and private healthcare You'll be able to provide excellent customer and patient care Drive and ambition to ensure the pharmacy meets business targets You'll have proven leadership skills in a fast-paced pharmacy environment Apply today by completing an online application Everything you'll love You will also get an excellent benefits package including: Discretionary company bonus Company pension up to 7% matched 15% colleague discount in store and online, free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas. Your professional indemnity insurance GPhC fees paid Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves.
Apr 30, 2026
Full time
Job Title Pharmacist - 30 hours Location Gosport Employment Type Part time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 30 Salary Competitive salary plus benefits Category Pharmacy, Retail Healthcare Closing Date 3 July 2026 Your Role There's something unique and different about being a Pharmacist at Asda. For us it's all about always being there for our customers and providing great service. A typical day involves dispensing, delivering services, managing your team, and delivering excellent service to all our customers. Every day is fast paced and varied so no one day is the same in an Asda pharmacy. Our supermarket pharmacies offer a wide range of opening hours from early mornings, evenings, and weekends to ensure we are always there for our customers whenever they need us. Our pharmacists are a huge part of their local communities, helping to build great relationships providing them with expert care and advice whilst also helping the most vulnerable people in society. Our friendly pharmacies offer a range of frontline NHS services, including everything from the emergency prescriptions to Urgent Care. You will need to be able to provide both NHS and Private services, have excellent communication skills and be empathetic. With safety of paramount importance, strong leadership skills and the ability to work as part of team to help bring the best out in others will be key for this role. With access to our in store, regional and home office teams you are fully supported in all aspects of your role whether your query is clinical or service based You will also be provided with regular feedback and business updates, and opportunities to gain further accreditations for additional services funded by Asda. Rota: Week 1 Monday - 09:00 - 18:00 Thursday - 09:00 - 21:00 Friday - 09:00 - 21:00 Week 2 Saturday - 09:00 - 21:00 Monday - 09:00 - 18:00 Friday - 09:00 - 21:00 About You You'll be a fully qualified pharmacist registered with the GPhC You will be accredited to deliver national and local services for the NHS and private healthcare You'll be able to provide excellent customer and patient care Drive and ambition to ensure the pharmacy meets business targets You'll have proven leadership skills in a fast-paced pharmacy environment Apply today by completing an online application Everything you'll love You will also get an excellent benefits package including: Discretionary company bonus Company pension up to 7% matched 15% colleague discount in store and online, free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas. Your professional indemnity insurance GPhC fees paid Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves.
£51,250 to £60,250 per year Permanent, full-time (37.5 hours per week) Hybrid working with regular travel to our London Bridge Office It s an incredibly exciting time within partnerships at Prostate Cancer UK. In line with the charity s ambitious 10-year fundraising strategy, partnerships are a core component in raising vital funds and awareness to help men navigate the UK s most common cancer. With nationally recognised, award-winning partnerships as our platform, matched with a record-high brand sentiment rating, a highly prominent cause and a marketplace looking for long-term strategic partnerships, we are building the team infrastructure to maximise our strong position through the launch of two developed functions Account Development and Business Development. What the job involves You ll lead our business development strategy for corporate partnerships, focusing on securing high-value, purpose-driven relationships with long-term potential (typically 6 8 figure), and building a robust pipeline to deliver sustainable income growth. Own and deliver the business development plan, targeting major prospects and flagship partnerships with transformational potential. Identify, prioritise and cultivate opportunities across key sectors (including sport and health), shifting activity from short-term, transactional asks to insight-led, multi-year partnerships. Shape and test compelling funding propositions, working with internal experts (including Communications, Black Health Equity, Research, Health Services, and Equity & Improvement) to build integrated partnership offers. Lead proposal development end-to-end: briefing colleagues, coordinating inputs, writing and reviewing pitches, and ensuring submissions are high quality, compelling and on time. Take overall accountability for the business development pipeline: keeping it strategically aligned, properly valued, actively progressed and accurately forecast. Improve performance through better pipeline discipline: growing value and volume at each stage, increasing conversion, and reducing lead times from opportunity identification to proposal submission. Line manage and develop a team of three experienced Business Development Managers (including sector/specialist roles), setting clear objectives and coaching for confident, high-performance delivery. Lead and support negotiations with senior stakeholders, ensuring new partnerships protect and enhance our brand, values and reputation. Work closely with partnership colleagues to transition newly secured partners into account development so relationships are onboarded smoothly and set up to scale. What we want from you You re a strategic, commercially minded new business leader who can spot and shape big opportunities, influence at senior levels, and convert complex partnership conversations into high-value, multi-year income. Significant experience securing new, high-value corporate partnerships (typically 6 8 figure) in a commercial organisation, charity and/or agency environment. A strong track record of delivering income through new business acquisition, with credible examples of taking prospects from first contact through to signed agreement. Confidence developing high-value propositions and partnership packages that work for both the organisation and the partner. Excellent pipeline management skills, with experience improving conversion rates, forecasting and proposal turnaround times. Strong influencing and negotiation skills, comfortable engaging senior stakeholders and navigating complex internal decision-making. Proven people leadership experience, with the ability to coach, set clear expectations and build a high-performing specialist team. A values-led approach and commitment to equity, diversity and inclusion, with the judgement to ensure partnerships align with and strengthen our brand. Desirable: experience in sport, health, brand-led or ESG-focused partnerships, and/or developing transformational 7 8 figure partnerships. Why work with us? Every man needs to know about the most common cancer in men prostate cancer. It s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year. Prostate Cancer UK is the largest men s health charity in the UK. We have a simple ambition to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease. Work with us and you ll see your efforts pay off as we give men and their families the power to navigate prostate cancer. Our commitment to equity, diversity and inclusion At Prostate Cancer UK we re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally. We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change. How and where we work Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs. Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues. We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition. How to Apply Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you ll find everything you need to know about the role, how to apply, and what to include in your application. You can also download a copy of the job description and access the link to our careers portal to submit your application by visiting the website via the apply button. The closing date is Wednesday 13 May 2026. Applications must be submitted by 23:45 UK time. Interviews: First stage interviews are currently scheduled for the week of 1 June 2026 and will be. held online. Second stage interviews will be held in person at our London Bridge office in the week commencing 8 June 2026. Prostate Cancer UK is a registered charity in England and Wales () and in Scotland (SC039332). Registered company number .
Apr 30, 2026
Full time
£51,250 to £60,250 per year Permanent, full-time (37.5 hours per week) Hybrid working with regular travel to our London Bridge Office It s an incredibly exciting time within partnerships at Prostate Cancer UK. In line with the charity s ambitious 10-year fundraising strategy, partnerships are a core component in raising vital funds and awareness to help men navigate the UK s most common cancer. With nationally recognised, award-winning partnerships as our platform, matched with a record-high brand sentiment rating, a highly prominent cause and a marketplace looking for long-term strategic partnerships, we are building the team infrastructure to maximise our strong position through the launch of two developed functions Account Development and Business Development. What the job involves You ll lead our business development strategy for corporate partnerships, focusing on securing high-value, purpose-driven relationships with long-term potential (typically 6 8 figure), and building a robust pipeline to deliver sustainable income growth. Own and deliver the business development plan, targeting major prospects and flagship partnerships with transformational potential. Identify, prioritise and cultivate opportunities across key sectors (including sport and health), shifting activity from short-term, transactional asks to insight-led, multi-year partnerships. Shape and test compelling funding propositions, working with internal experts (including Communications, Black Health Equity, Research, Health Services, and Equity & Improvement) to build integrated partnership offers. Lead proposal development end-to-end: briefing colleagues, coordinating inputs, writing and reviewing pitches, and ensuring submissions are high quality, compelling and on time. Take overall accountability for the business development pipeline: keeping it strategically aligned, properly valued, actively progressed and accurately forecast. Improve performance through better pipeline discipline: growing value and volume at each stage, increasing conversion, and reducing lead times from opportunity identification to proposal submission. Line manage and develop a team of three experienced Business Development Managers (including sector/specialist roles), setting clear objectives and coaching for confident, high-performance delivery. Lead and support negotiations with senior stakeholders, ensuring new partnerships protect and enhance our brand, values and reputation. Work closely with partnership colleagues to transition newly secured partners into account development so relationships are onboarded smoothly and set up to scale. What we want from you You re a strategic, commercially minded new business leader who can spot and shape big opportunities, influence at senior levels, and convert complex partnership conversations into high-value, multi-year income. Significant experience securing new, high-value corporate partnerships (typically 6 8 figure) in a commercial organisation, charity and/or agency environment. A strong track record of delivering income through new business acquisition, with credible examples of taking prospects from first contact through to signed agreement. Confidence developing high-value propositions and partnership packages that work for both the organisation and the partner. Excellent pipeline management skills, with experience improving conversion rates, forecasting and proposal turnaround times. Strong influencing and negotiation skills, comfortable engaging senior stakeholders and navigating complex internal decision-making. Proven people leadership experience, with the ability to coach, set clear expectations and build a high-performing specialist team. A values-led approach and commitment to equity, diversity and inclusion, with the judgement to ensure partnerships align with and strengthen our brand. Desirable: experience in sport, health, brand-led or ESG-focused partnerships, and/or developing transformational 7 8 figure partnerships. Why work with us? Every man needs to know about the most common cancer in men prostate cancer. It s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year. Prostate Cancer UK is the largest men s health charity in the UK. We have a simple ambition to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease. Work with us and you ll see your efforts pay off as we give men and their families the power to navigate prostate cancer. Our commitment to equity, diversity and inclusion At Prostate Cancer UK we re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally. We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change. How and where we work Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs. Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues. We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition. How to Apply Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you ll find everything you need to know about the role, how to apply, and what to include in your application. You can also download a copy of the job description and access the link to our careers portal to submit your application by visiting the website via the apply button. The closing date is Wednesday 13 May 2026. Applications must be submitted by 23:45 UK time. Interviews: First stage interviews are currently scheduled for the week of 1 June 2026 and will be. held online. Second stage interviews will be held in person at our London Bridge office in the week commencing 8 June 2026. Prostate Cancer UK is a registered charity in England and Wales () and in Scotland (SC039332). Registered company number .
Fraud Specialist - OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know Start Date: Various 2026 Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years Financial Services experience in the UK at interview Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Experience in working with vulnerable customers Ability to educate our customers on how to protect themselves against Fraud Previous banking/ financial services experience is highly desired Previous call centre/ customer service experience is essential What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio Objection handling whilst ensuring the customer that we are here to help them and keep their account secure Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Work with vulnerable customers, and helping to resolve complex cases Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.
Apr 30, 2026
Full time
Fraud Specialist - OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know Start Date: Various 2026 Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years Financial Services experience in the UK at interview Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Experience in working with vulnerable customers Ability to educate our customers on how to protect themselves against Fraud Previous banking/ financial services experience is highly desired Previous call centre/ customer service experience is essential What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio Objection handling whilst ensuring the customer that we are here to help them and keep their account secure Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Work with vulnerable customers, and helping to resolve complex cases Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.
