Cyber Security Consultant (Cyber Incident Response Manager) - Inside IR35 - Remote with occasional travel to London or Gloucester - 3 Months initial contract with potential to extend. We're supporting a major, ZERO CARBON energy organisation at the forefront of building a secure and resilient energy future in the appointment of a Cyber Incident Response Manager. This is a high-impact role focused on evolving and optimising an already established cyber incident management capability. You'll take ownership of the strategy, maturity, and continuous improvement of the organisation's incident response and crisis management function-ensuring it is robust, scalable, and aligned to the threat landscape facing critical national infrastructure. This is not a purely operational role. It's about transformation, governance, and embedding best-in-class incident management practices across a complex enterprise environment. The Role - Sitting within the Enterprise IT function, you will lead the development and execution of the organisation's Cyber Incident Management strategy, ensuring readiness across the full incident lifecycle-from preparation and detection through to response, recovery, and lessons learned. You'll work across technical and non-technical teams, engaging senior stakeholders and external partners to ensure the organisation is fully prepared to respond to incidents ranging from routine events through to major crises impacting business continuity. Key Responsibilities- Strategy, Transformation & Governance - Define and deliver a multi-tier Cyber Incident Management strategy, aligned to enterprise risk and integrated with wider incident and crisis frameworks Drive the maturity and optimisation of the existing incident management function, identifying gaps and implementing improvements Own and maintain the Incident Management standards, policies, and processes within the ISMS, ensuring alignment with best practice and regulatory expectations Establish metrics, KPIs, and reporting to measure capability effectiveness and drive continuous improvement Manage budgets and resource planning to support capability development and ongoing optimisation Preparedness & Exercising - Ensure comprehensive incident response and crisis management plans are in place across all levels of the organisation Design and deliver a structured exercising programme (tabletop, simulation, red team scenarios) aligned to real-world threats in the energy sector Embed a culture of continuous learning, ensuring lessons learned are captured and translated into measurable improvements Crisis Management & Stakeholder Engagement - Develop executive-level communication strategies, including briefing packs and reporting frameworks for major incidents Act as a key point of coordination during high-severity incidents and crisis scenarios Build and maintain strong relationships with internal stakeholders and external partners Influence and engage senior leadership to ensure organisation-wide alignment and readiness What Good Looks Like - Proven experience in cyber incident response, crisis management, or incident management leadership roles Demonstrated success in transforming or maturing an incident management capability within a complex organisation Strong understanding of the incident management lifecycle, including preparation, detection, response, and post-incident improvement Experience operating within regulated or critical infrastructure environments (energy, utilities, government, etc.) is highly desirable Ability to translate complex technical incidents into clear, actionable insights for senior stakeholders Strong stakeholder management skills, with the ability to influence across technical and business teams Familiarity with frameworks such as ISO 27001, NIST, or similar Why Apply? Opportunity to shape and evolve cyber resilience within a critical national infrastructure environment High-visibility role with direct impact on enterprise-wide risk and operational continuity Strong focus on strategy, transformation, and continuous improvement, not just BAU operations Collaborative environment with access to senior leadership and key decision-makers
May 02, 2026
Contractor
Cyber Security Consultant (Cyber Incident Response Manager) - Inside IR35 - Remote with occasional travel to London or Gloucester - 3 Months initial contract with potential to extend. We're supporting a major, ZERO CARBON energy organisation at the forefront of building a secure and resilient energy future in the appointment of a Cyber Incident Response Manager. This is a high-impact role focused on evolving and optimising an already established cyber incident management capability. You'll take ownership of the strategy, maturity, and continuous improvement of the organisation's incident response and crisis management function-ensuring it is robust, scalable, and aligned to the threat landscape facing critical national infrastructure. This is not a purely operational role. It's about transformation, governance, and embedding best-in-class incident management practices across a complex enterprise environment. The Role - Sitting within the Enterprise IT function, you will lead the development and execution of the organisation's Cyber Incident Management strategy, ensuring readiness across the full incident lifecycle-from preparation and detection through to response, recovery, and lessons learned. You'll work across technical and non-technical teams, engaging senior stakeholders and external partners to ensure the organisation is fully prepared to respond to incidents ranging from routine events through to major crises impacting business continuity. Key Responsibilities- Strategy, Transformation & Governance - Define and deliver a multi-tier Cyber Incident Management strategy, aligned to enterprise risk and integrated with wider incident and crisis frameworks Drive the maturity and optimisation of the existing incident management function, identifying gaps and implementing improvements Own and maintain the Incident Management standards, policies, and processes within the ISMS, ensuring alignment with best practice and regulatory expectations Establish metrics, KPIs, and reporting to measure capability effectiveness and drive continuous improvement Manage budgets and resource planning to support capability development and ongoing optimisation Preparedness & Exercising - Ensure comprehensive incident response and crisis management plans are in place across all levels of the organisation Design and deliver a structured exercising programme (tabletop, simulation, red team scenarios) aligned to real-world threats in the energy sector Embed a culture of continuous learning, ensuring lessons learned are captured and translated into measurable improvements Crisis Management & Stakeholder Engagement - Develop executive-level communication strategies, including briefing packs and reporting frameworks for major incidents Act as a key point of coordination during high-severity incidents and crisis scenarios Build and maintain strong relationships with internal stakeholders and external partners Influence and engage senior leadership to ensure organisation-wide alignment and readiness What Good Looks Like - Proven experience in cyber incident response, crisis management, or incident management leadership roles Demonstrated success in transforming or maturing an incident management capability within a complex organisation Strong understanding of the incident management lifecycle, including preparation, detection, response, and post-incident improvement Experience operating within regulated or critical infrastructure environments (energy, utilities, government, etc.) is highly desirable Ability to translate complex technical incidents into clear, actionable insights for senior stakeholders Strong stakeholder management skills, with the ability to influence across technical and business teams Familiarity with frameworks such as ISO 27001, NIST, or similar Why Apply? Opportunity to shape and evolve cyber resilience within a critical national infrastructure environment High-visibility role with direct impact on enterprise-wide risk and operational continuity Strong focus on strategy, transformation, and continuous improvement, not just BAU operations Collaborative environment with access to senior leadership and key decision-makers
Location: London & UK-wide (festival travel required) Pay: £24.71 per hour (paid weekly) Contract: 6 months (May October 2026) Hours: Full-time, including evenings, weekends & overnight stays About the Role We are seeking an experienced and dynamic Festivals & Events Fundraising Manager to lead face-to-face fundraising operations across major UK festivals for Médecins Sans Frontières. This is a hands-on leadership role where you will oversee multiple teams, ensure high-quality supporter engagement and drive performance in fast-paced, public-facing environments. You will play a critical role in delivering fundraising success while maintaining the highest standards of safety, professionalism and supporter experience. Key Responsibilities Lead and manage on-site fundraising teams across multiple festivals and events Oversee daily operations, ensuring smooth delivery and high performance Coach, mentor and manage Team Leaders, Coordinators and Fundraisers Conduct performance reviews, feedback sessions, and address underperformance Ensure all fundraising activity meets safeguarding, safety, and GDPR standards Act as the senior escalation point for issues, incidents, and safeguarding concerns Maintain high standards of presentation, professionalism, and supporter engagement Collaborate with internal teams to ensure effective planning and delivery Provide reporting and insights to senior leadership About You You are a confident and experienced leader with a background in face-to-face fundraising or large-scale events. You thrive in high-energy environments and can manage multiple priorities while leading teams to success. You will bring: Proven experience in face-to-face fundraising or event operations Strong leadership and people management skills Ability to motivate teams and drive performance targets Excellent communication and interpersonal skills Strong understanding of safeguarding and compliance standards Resilience and adaptability in fast-paced environments Flexibility to travel extensively and work weekends Why Join Us? Competitive hourly rate with weekly pay Opportunity to work at some of the UK s most exciting festivals Meaningful work supporting an impactful global cause Fast-paced, engaging and rewarding environment Opportunity to develop leadership experience in large-scale operations Apply Now Submit your CV and a brief cover letter outlining your experience and suitability for the role. Candidates must have the right to work in the UK. This role is subject to safeguarding checks.
May 02, 2026
Full time
Location: London & UK-wide (festival travel required) Pay: £24.71 per hour (paid weekly) Contract: 6 months (May October 2026) Hours: Full-time, including evenings, weekends & overnight stays About the Role We are seeking an experienced and dynamic Festivals & Events Fundraising Manager to lead face-to-face fundraising operations across major UK festivals for Médecins Sans Frontières. This is a hands-on leadership role where you will oversee multiple teams, ensure high-quality supporter engagement and drive performance in fast-paced, public-facing environments. You will play a critical role in delivering fundraising success while maintaining the highest standards of safety, professionalism and supporter experience. Key Responsibilities Lead and manage on-site fundraising teams across multiple festivals and events Oversee daily operations, ensuring smooth delivery and high performance Coach, mentor and manage Team Leaders, Coordinators and Fundraisers Conduct performance reviews, feedback sessions, and address underperformance Ensure all fundraising activity meets safeguarding, safety, and GDPR standards Act as the senior escalation point for issues, incidents, and safeguarding concerns Maintain high standards of presentation, professionalism, and supporter engagement Collaborate with internal teams to ensure effective planning and delivery Provide reporting and insights to senior leadership About You You are a confident and experienced leader with a background in face-to-face fundraising or large-scale events. You thrive in high-energy environments and can manage multiple priorities while leading teams to success. You will bring: Proven experience in face-to-face fundraising or event operations Strong leadership and people management skills Ability to motivate teams and drive performance targets Excellent communication and interpersonal skills Strong understanding of safeguarding and compliance standards Resilience and adaptability in fast-paced environments Flexibility to travel extensively and work weekends Why Join Us? Competitive hourly rate with weekly pay Opportunity to work at some of the UK s most exciting festivals Meaningful work supporting an impactful global cause Fast-paced, engaging and rewarding environment Opportunity to develop leadership experience in large-scale operations Apply Now Submit your CV and a brief cover letter outlining your experience and suitability for the role. Candidates must have the right to work in the UK. This role is subject to safeguarding checks.
Research Grants Manager We re looking for a Research Grants Manager to join the team. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed. Position: CE401 Research Grants Manager Location: Home-based, UK nationwide however, occasional travel will be required as part of this role (may include team meetings or other work-related meetings) Hours: Full-time, 35 hours per week Salary: Circa £47,000 per annum (inner London weighting £3,950 per annum or outer London weighting £2,475 per annum may be applied in accordance to where you live) Contract: Permanent Benefits: 25 days annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 8 May 2026. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Interview Date: 20 May 2026 The Role The Research Grants Manager leads the design, delivery and governance of the Association s research funding portfolio. The role ensures that all Association funded research schemes, including fellowships and project grants, are strategically configured, rigorously governed and effectively delivered in line with the Association s Research Strategy. The role will ensure that research funding schemes are aligned with external research developments and designed to maximise long-term impact. The role includes formal accountability for embedding high-quality, inclusive and structured lived experience participation within research funding processes. The Research Grants Manager is the organisational lead for research funding operations, ensuring the Association maintains a sector-leading, transparent and strategically focused funding programme. Key responsibilities will include: Lead the design and operational delivery of Association research funding, including fellowships and project grant schemes. Accountable for the governance of funding mechanisms, ensuring fairness, compliance with governance standards and integration within existing research management systems. Management of expert review and award decision processes, ensuring robust scientific assessment, transparent decision-making and strategic alignment with organisational priorities. Ensure consistent, high-quality and inclusive lived experience involvement within research funding processes. Provide authoritative insight about Association funded research to communications, fundraising, policy and service development colleagues to assist with media and fundraising opportunities. Contribute to effective financial planning and budget monitoring across all funding schemes, including forecasting, risk management and reporting. About You You will: Be educated to post graduate level in a science, health, social science or related discipline Have experience of research management in a life science setting, including management of research funding award cycles To fulfil the role, you must be a resident of the UK and have the right to work in the UK Please state any preferences for flexible options in your covering letter. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It s only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. You may also have experience in areas such as Research and Grants Manager, Research Manager, Grants Manager, Scientific Research, Health, Social Science, Social Science Research. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
May 02, 2026
Full time
Research Grants Manager We re looking for a Research Grants Manager to join the team. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed. Position: CE401 Research Grants Manager Location: Home-based, UK nationwide however, occasional travel will be required as part of this role (may include team meetings or other work-related meetings) Hours: Full-time, 35 hours per week Salary: Circa £47,000 per annum (inner London weighting £3,950 per annum or outer London weighting £2,475 per annum may be applied in accordance to where you live) Contract: Permanent Benefits: 25 days annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 8 May 2026. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Interview Date: 20 May 2026 The Role The Research Grants Manager leads the design, delivery and governance of the Association s research funding portfolio. The role ensures that all Association funded research schemes, including fellowships and project grants, are strategically configured, rigorously governed and effectively delivered in line with the Association s Research Strategy. The role will ensure that research funding schemes are aligned with external research developments and designed to maximise long-term impact. The role includes formal accountability for embedding high-quality, inclusive and structured lived experience participation within research funding processes. The Research Grants Manager is the organisational lead for research funding operations, ensuring the Association maintains a sector-leading, transparent and strategically focused funding programme. Key responsibilities will include: Lead the design and operational delivery of Association research funding, including fellowships and project grant schemes. Accountable for the governance of funding mechanisms, ensuring fairness, compliance with governance standards and integration within existing research management systems. Management of expert review and award decision processes, ensuring robust scientific assessment, transparent decision-making and strategic alignment with organisational priorities. Ensure consistent, high-quality and inclusive lived experience involvement within research funding processes. Provide authoritative insight about Association funded research to communications, fundraising, policy and service development colleagues to assist with media and fundraising opportunities. Contribute to effective financial planning and budget monitoring across all funding schemes, including forecasting, risk management and reporting. About You You will: Be educated to post graduate level in a science, health, social science or related discipline Have experience of research management in a life science setting, including management of research funding award cycles To fulfil the role, you must be a resident of the UK and have the right to work in the UK Please state any preferences for flexible options in your covering letter. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It s only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. You may also have experience in areas such as Research and Grants Manager, Research Manager, Grants Manager, Scientific Research, Health, Social Science, Social Science Research. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
About JJ Rhatigan & Company JJ Rhatigan is a leading main contractor with over 70 years' experience delivering high-quality, sustainable construction projects across Ireland and the UK. As a family-founded business, we have built a reputation for excellence in health & safety, quality of finish and overall project delivery. Our portfolio spans residential, commercial, education, healthcare and mixed-use developments, combining technical expertise with a collaborative and integrity-led approach. Our UK business continues to grow, supported by a strong pipeline of work and long-standing client relationships. The Role As a Health & Safety Manager, you'll play a key role in ensuring our UK projects meet and exceed statutory Health & Safety requirements. You'll provide guidance and support to site teams, monitor compliance, and promote a positive safety culture across all operations. Key Duties and Responsibilities Support project teams in understanding and fulfilling their Health & Safety duties and responsibilities. Ensure compliance with all applicable UK Health & Safety legislation, including the Health and Safety at Work etc. Act 1974, CDM Regulations 2015, and RIDDOR 2013. Monitor site activities to confirm adherence to safety requirements and control measures. Carry out Health & Safety inspections/audits and work with responsible parties to ensure timely close-out of actions. Assist in preparing and reviewing project H&S documentation (RAMS, Construction Phase Plans, Lift Plans), including third-party submissions. Maintain accurate records and data using H&S system software to ensure compliance with legislation, company procedures, and audit standards. Deliver site-based safety briefings/toolbox talks and arrange external H&S training as required. Participate in accident/incident investigations, providing recommendations to prevent recurrence. Support H&S performance reviews of subcontractors and supply chain partners. Report and provide regular updates to the H&S Manager and seek guidance and advice as necessary. Compile and submit H&S statistics and reports to the H&S Manager and H&S Director. Skills & Experience Required Previous experience in a Health & Safety role within UK construction. Strong working knowledge of UK H&S legislation and its practical application on construction sites. Experience in site inspections, compliance checks, and risk assessments. Confident in delivering safety briefings and toolbox talks. Familiarity with H&S system software for reporting and compliance tracking. Professional H&S qualification (NEBOSH Construction Certificate or equivalent) and relevant industry experience. What JJ Rhatigan Can Offer You Competitive salary and benefits package. Opportunities for professional development and career progression. The chance to work on high-profile projects with real community impact. A collaborative, forward-thinking work environment. If you're passionate about Health & Safety and want to make a meaningful impact on projects that shape communities, we'd love to hear from you. JJ Rhatigan & Company is an equal opportunities employer.
May 02, 2026
Full time
About JJ Rhatigan & Company JJ Rhatigan is a leading main contractor with over 70 years' experience delivering high-quality, sustainable construction projects across Ireland and the UK. As a family-founded business, we have built a reputation for excellence in health & safety, quality of finish and overall project delivery. Our portfolio spans residential, commercial, education, healthcare and mixed-use developments, combining technical expertise with a collaborative and integrity-led approach. Our UK business continues to grow, supported by a strong pipeline of work and long-standing client relationships. The Role As a Health & Safety Manager, you'll play a key role in ensuring our UK projects meet and exceed statutory Health & Safety requirements. You'll provide guidance and support to site teams, monitor compliance, and promote a positive safety culture across all operations. Key Duties and Responsibilities Support project teams in understanding and fulfilling their Health & Safety duties and responsibilities. Ensure compliance with all applicable UK Health & Safety legislation, including the Health and Safety at Work etc. Act 1974, CDM Regulations 2015, and RIDDOR 2013. Monitor site activities to confirm adherence to safety requirements and control measures. Carry out Health & Safety inspections/audits and work with responsible parties to ensure timely close-out of actions. Assist in preparing and reviewing project H&S documentation (RAMS, Construction Phase Plans, Lift Plans), including third-party submissions. Maintain accurate records and data using H&S system software to ensure compliance with legislation, company procedures, and audit standards. Deliver site-based safety briefings/toolbox talks and arrange external H&S training as required. Participate in accident/incident investigations, providing recommendations to prevent recurrence. Support H&S performance reviews of subcontractors and supply chain partners. Report and provide regular updates to the H&S Manager and seek guidance and advice as necessary. Compile and submit H&S statistics and reports to the H&S Manager and H&S Director. Skills & Experience Required Previous experience in a Health & Safety role within UK construction. Strong working knowledge of UK H&S legislation and its practical application on construction sites. Experience in site inspections, compliance checks, and risk assessments. Confident in delivering safety briefings and toolbox talks. Familiarity with H&S system software for reporting and compliance tracking. Professional H&S qualification (NEBOSH Construction Certificate or equivalent) and relevant industry experience. What JJ Rhatigan Can Offer You Competitive salary and benefits package. Opportunities for professional development and career progression. The chance to work on high-profile projects with real community impact. A collaborative, forward-thinking work environment. If you're passionate about Health & Safety and want to make a meaningful impact on projects that shape communities, we'd love to hear from you. JJ Rhatigan & Company is an equal opportunities employer.
We're Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we'll invest in you. You'll be in a supportive environment where you'll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you're building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training and mentorship, you'll have the tools and support to take the next step - and the one after that. Responsibilities From your very first day, you'll be trusted with real responsibility and exposed to all areas of our business. You'll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted. Join us, and not only we will offer you the freedom to explore your potential, but the opportunity to progress forward on your own career path. Ready to make your move?
May 02, 2026
Full time
We're Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we'll invest in you. You'll be in a supportive environment where you'll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you're building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training and mentorship, you'll have the tools and support to take the next step - and the one after that. Responsibilities From your very first day, you'll be trusted with real responsibility and exposed to all areas of our business. You'll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications A Bachelor's degree is preferred; however, professional experience can be substituted if applicable. You must have a full manual UK driving licence, but we do make accommodations for applicants who don't drive due to a disability. No drug or alcohol related offence on driving record within the last five years is permitted. Join us, and not only we will offer you the freedom to explore your potential, but the opportunity to progress forward on your own career path. Ready to make your move?
Leading technical delivery Plan, manage, and oversee AV, scenic, LED, and rigging installations Take full responsibility for on-site delivery and safe de-rig Produce technical schematics, floor plans, and cable calls Project & client leadership Advise Account Managers and clients on complex technical solutions Support pitches and new business opportunities Act as a senior technical voice across projects Team & resource management Plan crew, logistics, and technical resources with Operations Oversee Technical Managers across multiple event areas Support training, development, and upskilling within the team You'll bring: Extensive experience in live event technical production (end-to-end) Strong background in AV systems within corporate or exhibition environments Solid understanding of event power, cabling, and health & safety CAD experience (Vectorworks or similar) Ability to calculate: Lens throws Lighting angles Weight loads Speaker dispersion Power requirements Sightlines and floor loads Bonus points for: Experience with virtual or hybrid events and streaming platform
May 02, 2026
Full time
Leading technical delivery Plan, manage, and oversee AV, scenic, LED, and rigging installations Take full responsibility for on-site delivery and safe de-rig Produce technical schematics, floor plans, and cable calls Project & client leadership Advise Account Managers and clients on complex technical solutions Support pitches and new business opportunities Act as a senior technical voice across projects Team & resource management Plan crew, logistics, and technical resources with Operations Oversee Technical Managers across multiple event areas Support training, development, and upskilling within the team You'll bring: Extensive experience in live event technical production (end-to-end) Strong background in AV systems within corporate or exhibition environments Solid understanding of event power, cabling, and health & safety CAD experience (Vectorworks or similar) Ability to calculate: Lens throws Lighting angles Weight loads Speaker dispersion Power requirements Sightlines and floor loads Bonus points for: Experience with virtual or hybrid events and streaming platform
Lead an exceptional team in delivering an unparalleled customer experience for one of the UK's most respected men's footwear brands. At Loake, we've been crafting shoes of timeless style and exceptional quality since 1880. As Store Manager, you will be the custodian of our brand within your area, ensuring every customer interaction reflects our heritage, craftsmanship, and commitment to excellence. This is more than managing a shop floor. It's about building lasting relationships with discerning customers, curating a memorable in store experience, and upholding the highest standards. You'll lead and develop a small, dedicated team, guiding them to deliver personalised service that encourages loyalty and reflects the best of Loake. With full responsibility for your store's performance, you'll have the autonomy to shape its success, supported by a leadership team who understand the demands - and rewards - of working for a premium heritage brand. Your responsibilities will include: Leading by example to deliver outstanding customer care throughout customer journey. Developing strategies to build lasting customer relationships and drive repeat business. Proactively cultivating new business connections within your local community. Coaching and mentoring your team to embody the values, style, and service standards of Loake. Maintaining impeccable visual presentation and merchandising in line with brand guidelines. Managing stock with accuracy, ensuring product availability while preserving exclusivity. Overseeing store operations to the highest professional and compliance standards. Representing Loake with professionalism and pride. We are looking for: At least 2 years' proven experience in luxury or premium retail store management. Strong leadership skills with the ability to inspire and develop high performing teams. Exceptional communication and interpersonal skills, with a natural ability to build rapport with customers. Commercial awareness and an understanding of the luxury consumer. Meticulous attention to detail and personal presentation. Confidence with Microsoft Office, EPOS systems, and clienteling tools. Ability to commute to the store within 30 minutes, due to keyholding responsibilities. In return, we offer: Competitive salary and performance-based bonus structure. Company pension scheme. Uniform allowance. Generous staff discount. Career development opportunities within a prestigious and growing brand. If you are a passionate retail leader who thrives in an environment where service, style, and substance matter, we'd be delighted to hear from you.
May 02, 2026
Full time
Lead an exceptional team in delivering an unparalleled customer experience for one of the UK's most respected men's footwear brands. At Loake, we've been crafting shoes of timeless style and exceptional quality since 1880. As Store Manager, you will be the custodian of our brand within your area, ensuring every customer interaction reflects our heritage, craftsmanship, and commitment to excellence. This is more than managing a shop floor. It's about building lasting relationships with discerning customers, curating a memorable in store experience, and upholding the highest standards. You'll lead and develop a small, dedicated team, guiding them to deliver personalised service that encourages loyalty and reflects the best of Loake. With full responsibility for your store's performance, you'll have the autonomy to shape its success, supported by a leadership team who understand the demands - and rewards - of working for a premium heritage brand. Your responsibilities will include: Leading by example to deliver outstanding customer care throughout customer journey. Developing strategies to build lasting customer relationships and drive repeat business. Proactively cultivating new business connections within your local community. Coaching and mentoring your team to embody the values, style, and service standards of Loake. Maintaining impeccable visual presentation and merchandising in line with brand guidelines. Managing stock with accuracy, ensuring product availability while preserving exclusivity. Overseeing store operations to the highest professional and compliance standards. Representing Loake with professionalism and pride. We are looking for: At least 2 years' proven experience in luxury or premium retail store management. Strong leadership skills with the ability to inspire and develop high performing teams. Exceptional communication and interpersonal skills, with a natural ability to build rapport with customers. Commercial awareness and an understanding of the luxury consumer. Meticulous attention to detail and personal presentation. Confidence with Microsoft Office, EPOS systems, and clienteling tools. Ability to commute to the store within 30 minutes, due to keyholding responsibilities. In return, we offer: Competitive salary and performance-based bonus structure. Company pension scheme. Uniform allowance. Generous staff discount. Career development opportunities within a prestigious and growing brand. If you are a passionate retail leader who thrives in an environment where service, style, and substance matter, we'd be delighted to hear from you.
Project Manager £50,000 - £55,000 + Progression + Autonomous Role + Training + Bonus + Excellent Company Benefits Ideally Located: Bournemouth, Ringwood, Poole, Wimborne Minster, Blandford Forum, Swanage, Verwood, ETC Are you a Project Manager with experience in maintenance or engineering projects, looking to join a growing organisation where you can take ownership of high-profile client projects within a unique and fast-paced environment? This is a fantastic opportunity to join a forward-thinking business that offers strong career development and the chance to work on international projects supporting global operations. The company are a well-established and innovative organisation, providing specialist solutions to clients across a global network. Due to continued growth, they are now looking to appoint a Maintenance Project Manager to support their expanding operations. You will be responsible for managing maintenance programmes, coordinating engineering teams, and ensuring projects are delivered on time and to a high standard, while maintaining strong relationships with key stakeholders and clients. This role would suit a Project Manager looking to develop within a dynamic and growing company that offers progression opportunities, varied project work, and a strong team environment. The Role: Managing maintenance schedules, project plans, and engineering team coordination Acting as the key point of contact for clients, ensuring successful project delivery Office based The Candidate: Experience in project management within engineering, maintenance, or operations PRINCES 2 Qualified Looking to join a growing company with progression and development opportunities Reference Number: BBBH 273077 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Dan Smith at Rise Technical Recruitment Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
May 02, 2026
Full time
Project Manager £50,000 - £55,000 + Progression + Autonomous Role + Training + Bonus + Excellent Company Benefits Ideally Located: Bournemouth, Ringwood, Poole, Wimborne Minster, Blandford Forum, Swanage, Verwood, ETC Are you a Project Manager with experience in maintenance or engineering projects, looking to join a growing organisation where you can take ownership of high-profile client projects within a unique and fast-paced environment? This is a fantastic opportunity to join a forward-thinking business that offers strong career development and the chance to work on international projects supporting global operations. The company are a well-established and innovative organisation, providing specialist solutions to clients across a global network. Due to continued growth, they are now looking to appoint a Maintenance Project Manager to support their expanding operations. You will be responsible for managing maintenance programmes, coordinating engineering teams, and ensuring projects are delivered on time and to a high standard, while maintaining strong relationships with key stakeholders and clients. This role would suit a Project Manager looking to develop within a dynamic and growing company that offers progression opportunities, varied project work, and a strong team environment. The Role: Managing maintenance schedules, project plans, and engineering team coordination Acting as the key point of contact for clients, ensuring successful project delivery Office based The Candidate: Experience in project management within engineering, maintenance, or operations PRINCES 2 Qualified Looking to join a growing company with progression and development opportunities Reference Number: BBBH 273077 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Dan Smith at Rise Technical Recruitment Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious and entrepreneurially-spirited businesses that fuel the economy - whether privately or publicly owned - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management ('TA&RM') team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC's Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you'll be heavily involved in business development and innovation activities to support our business growth. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO's relationships with our clients. We are looking for someone: To act as a key point of contact within the firm for our clients, together with the senior team. With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. tax risk registers.) With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues. With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice. Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients' needs. With personal responsibility for own decisions and the actions of others. Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. LI-
May 02, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious and entrepreneurially-spirited businesses that fuel the economy - whether privately or publicly owned - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management ('TA&RM') team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC's Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you'll be heavily involved in business development and innovation activities to support our business growth. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO's relationships with our clients. We are looking for someone: To act as a key point of contact within the firm for our clients, together with the senior team. With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. tax risk registers.) With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues. With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice. Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients' needs. With personal responsibility for own decisions and the actions of others. Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. LI-
Job Title: Test Equipment Engineer - Hardware (Electrical & Electronic) Location: Portsmouth Broad Oak. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Up to £52,600 depending on skills and experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: As a Test Equipment Engineer - Hardware, you will provide critical engineering support to the underwater system test equipment used across the UK. You will play a key role in ensuring high levels of equipment availability while also improving, upgrading, and designing new test equipment. This role combines hands on fault diagnosis, hardware design, and in service support, working closely with a highly experienced team of engineers. You will work on unique defence systems that you won't find elsewhere, with real hands on responsibility for test equipment design, fault finding, and in service support. You will be a trusted technical contributor to the wider In Service Support Group, supporting both current operations and future capability. Core Duties: Design, improve, and introduce electrical and electronic test equipment, including upgrades driven by obsolescence and capability improvement Lead and carry out hardware development activities, producing circuit diagrams, wiring schedules, specifications, and supporting design documentation Take technical ownership of selected in service test equipment, ensuring availability, reliability, and safe operation Diagnose and fault find complex , specialist test equipment to component level, often working independently on challenging technical issues Contribute to the design assurance and safety of underwater system test equipment, ensuring compliance with company, national, and international standards Compile, review, and approve engineering designs, changes, tasks, and concessions, and act as a technical representative during off site investigations or trials when required Essential Skills: You will have a qualification in Electrical / Electronic Engineering or a closely related discipline (HNC, HND, or Degree level) You will have proven experience in test equipment or hardware design You will have a strong background in fault finding, repair, and investigation of electronic test equipment You will have the ability to create and interpret circuit diagrams, electrical drawings, and technical documentation The Test Equipment Team: You'll be part of an experienced engineering team of around 10 hardware and software engineers, working on long term programmes, offering stability, technical depth, and clear opportunities to develop your career. You'll be working alongside engineers with deep domain expertise , offering strong opportunities for learning, development, and progression. The team reports the Test Equipment Team Leader who reports into the Engineering Manager. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 1st May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
May 02, 2026
Full time
Job Title: Test Equipment Engineer - Hardware (Electrical & Electronic) Location: Portsmouth Broad Oak. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Up to £52,600 depending on skills and experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: As a Test Equipment Engineer - Hardware, you will provide critical engineering support to the underwater system test equipment used across the UK. You will play a key role in ensuring high levels of equipment availability while also improving, upgrading, and designing new test equipment. This role combines hands on fault diagnosis, hardware design, and in service support, working closely with a highly experienced team of engineers. You will work on unique defence systems that you won't find elsewhere, with real hands on responsibility for test equipment design, fault finding, and in service support. You will be a trusted technical contributor to the wider In Service Support Group, supporting both current operations and future capability. Core Duties: Design, improve, and introduce electrical and electronic test equipment, including upgrades driven by obsolescence and capability improvement Lead and carry out hardware development activities, producing circuit diagrams, wiring schedules, specifications, and supporting design documentation Take technical ownership of selected in service test equipment, ensuring availability, reliability, and safe operation Diagnose and fault find complex , specialist test equipment to component level, often working independently on challenging technical issues Contribute to the design assurance and safety of underwater system test equipment, ensuring compliance with company, national, and international standards Compile, review, and approve engineering designs, changes, tasks, and concessions, and act as a technical representative during off site investigations or trials when required Essential Skills: You will have a qualification in Electrical / Electronic Engineering or a closely related discipline (HNC, HND, or Degree level) You will have proven experience in test equipment or hardware design You will have a strong background in fault finding, repair, and investigation of electronic test equipment You will have the ability to create and interpret circuit diagrams, electrical drawings, and technical documentation The Test Equipment Team: You'll be part of an experienced engineering team of around 10 hardware and software engineers, working on long term programmes, offering stability, technical depth, and clear opportunities to develop your career. You'll be working alongside engineers with deep domain expertise , offering strong opportunities for learning, development, and progression. The team reports the Test Equipment Team Leader who reports into the Engineering Manager. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 1st May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Job Title: Fraud/Complaints Contact Center Manager (CCM) Department: Operations Management Responsibility for: Assistant Contact Centre Managers (ACCM) Travel Required : No Reports to : VP / Director of Delivery Location: Site-Based or Working At Home Contract Type: TBC Grade: TBC Job Summary / Overview The Fraud/Complaints CCM is the manager of the staff, premises, operations and their relationship with the Clients as appropriate for his or her programme/s and site/s, ensuring that financial and quality targets are achieved according to budget, using Teleperformance standards that are applicable for the business. The CCM is responsible for operational delivery (Performance and P&L), the role based on site and/or working at home (WAH). In Complaints you will manage the LOB you must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. The role focuses on improving complaint resolution efficiency, identifying root causes, and driving continuous improvement to enhance the overall customer experience. With our Fraud telephony lines, you will manage an LOB and play a key role in protecting our customers by identifying and mitigating fraud threats. You will work collaboratively with stakeholders across the business, leveraging your expertise to help assess and enhance fraud controls. Additionally, you will engage with industry bodies and regulators to ensure alignment with best practices and regulatory requirements. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Manages and is responsible for day-to-day activities of one or more unit of operations Is fully accountable for performance of their business unit/s across all business and client targets, including all financial metrics, client KPIs, absence, attrition, engagement and others as appropriate, and takes appropriate steps with their teams (with the support of others where appropriate) to ensure good performance is consistently achieved Strategically plans with VP / Director of Delivery and executes to enhance profitability, productivity, and efficiency throughout the company's operations Owns the delivery of all financial targets and GM, by setting appropriate budgets, controlling spend and creating plans to rectify if not on target to deliver against financial forecasts Manage the daily/weekly/monthly P&L Oversees the daily operation of the call centre and its various components, ensuring SOW compliance and KPI goals. Including CSAT, ESAT and KSAT Prepares/reviews financial and/or operational analysis and reports on a daily / weekly / monthly basis Spends time on floor to audit current procedures to monitor and improve efficiency of operations Implements processes to ensure that teams can manage their operations intra-day, by day, week and month to prioritise their actions for the day Leads, manages, develops and motivates a team of ACCM's in line with organizational management processes (TOPS) with the focus on developing a highly motivated Contact Centre Carries out monthly 121s, as well as quarterly reviews and annual appraisals of performance for each ACCM, highlighting areas for coaching, training, and further development. Puts activities in place to progress performance improvements or personal development as needed Ensures ACCMs and Team Leaders in business unit/s are likewise carrying out reviews with their direct reports and performs audits to ensure high quality conversations are taking place, and appropriate support is being applied Participate in monthly and quarterly ATAC meetings Continuously investigate and introduce process improvement measures and either signing off actions or raising to a higher level if appropriate Demonstrates expertise on Teleperformance's tools, service offerings and processes, and a deep understanding of the client's requirements, to enable identification of appropriate solutions to increase performance, quality and customer experience outputs. Can also confidently talk about these options to prospective new clients and host visits to their business unit/s to showcase Teleperformance's capabilities Hosts client MBRs and QBRs as needed to ensure ongoing client confidence of performance and development of strategic direction for the business area/s Develops or assists with the development and implementation of policies and procedures consistent with those of the organisation Builds relationships and works closely with own team and key stakeholders to achieve optimum performance and engagement levels at all times, developing and implementing strategic initiatives across the site with their support Fosters a culture of high employee engagement, where local, national and global recognition programmes, awards, incentives and engagement initiatives are delivered effectively on site Creates opportunities for employees in their business unit/s to regularly voice their opinions, feedback, ideas and concerns, and responds swiftly to effectively resolve any issues. Works together with their teams and other stakeholders as necessary to identify issues and generate action
May 02, 2026
Full time
Job Title: Fraud/Complaints Contact Center Manager (CCM) Department: Operations Management Responsibility for: Assistant Contact Centre Managers (ACCM) Travel Required : No Reports to : VP / Director of Delivery Location: Site-Based or Working At Home Contract Type: TBC Grade: TBC Job Summary / Overview The Fraud/Complaints CCM is the manager of the staff, premises, operations and their relationship with the Clients as appropriate for his or her programme/s and site/s, ensuring that financial and quality targets are achieved according to budget, using Teleperformance standards that are applicable for the business. The CCM is responsible for operational delivery (Performance and P&L), the role based on site and/or working at home (WAH). In Complaints you will manage the LOB you must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. The role focuses on improving complaint resolution efficiency, identifying root causes, and driving continuous improvement to enhance the overall customer experience. With our Fraud telephony lines, you will manage an LOB and play a key role in protecting our customers by identifying and mitigating fraud threats. You will work collaboratively with stakeholders across the business, leveraging your expertise to help assess and enhance fraud controls. Additionally, you will engage with industry bodies and regulators to ensure alignment with best practices and regulatory requirements. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Manages and is responsible for day-to-day activities of one or more unit of operations Is fully accountable for performance of their business unit/s across all business and client targets, including all financial metrics, client KPIs, absence, attrition, engagement and others as appropriate, and takes appropriate steps with their teams (with the support of others where appropriate) to ensure good performance is consistently achieved Strategically plans with VP / Director of Delivery and executes to enhance profitability, productivity, and efficiency throughout the company's operations Owns the delivery of all financial targets and GM, by setting appropriate budgets, controlling spend and creating plans to rectify if not on target to deliver against financial forecasts Manage the daily/weekly/monthly P&L Oversees the daily operation of the call centre and its various components, ensuring SOW compliance and KPI goals. Including CSAT, ESAT and KSAT Prepares/reviews financial and/or operational analysis and reports on a daily / weekly / monthly basis Spends time on floor to audit current procedures to monitor and improve efficiency of operations Implements processes to ensure that teams can manage their operations intra-day, by day, week and month to prioritise their actions for the day Leads, manages, develops and motivates a team of ACCM's in line with organizational management processes (TOPS) with the focus on developing a highly motivated Contact Centre Carries out monthly 121s, as well as quarterly reviews and annual appraisals of performance for each ACCM, highlighting areas for coaching, training, and further development. Puts activities in place to progress performance improvements or personal development as needed Ensures ACCMs and Team Leaders in business unit/s are likewise carrying out reviews with their direct reports and performs audits to ensure high quality conversations are taking place, and appropriate support is being applied Participate in monthly and quarterly ATAC meetings Continuously investigate and introduce process improvement measures and either signing off actions or raising to a higher level if appropriate Demonstrates expertise on Teleperformance's tools, service offerings and processes, and a deep understanding of the client's requirements, to enable identification of appropriate solutions to increase performance, quality and customer experience outputs. Can also confidently talk about these options to prospective new clients and host visits to their business unit/s to showcase Teleperformance's capabilities Hosts client MBRs and QBRs as needed to ensure ongoing client confidence of performance and development of strategic direction for the business area/s Develops or assists with the development and implementation of policies and procedures consistent with those of the organisation Builds relationships and works closely with own team and key stakeholders to achieve optimum performance and engagement levels at all times, developing and implementing strategic initiatives across the site with their support Fosters a culture of high employee engagement, where local, national and global recognition programmes, awards, incentives and engagement initiatives are delivered effectively on site Creates opportunities for employees in their business unit/s to regularly voice their opinions, feedback, ideas and concerns, and responds swiftly to effectively resolve any issues. Works together with their teams and other stakeholders as necessary to identify issues and generate action
Logistics Administrator Location: Loughton, Essex Salary: 27,000 - 30,000 per annum Hours: Monday - Friday, 8:30am - 4:30pm Benefits: 25 days holiday + bank holidays Pension scheme Team social events On site gym Free on site parking Private medical cover Salary reviews & discretionary bonuses Are you an organised, detail driven individual with a passion for keeping operations running smoothly? We're looking for a proactive Logistics Administrator to join our client's busy team and support the seamless movement of goods across UK, USA and international operations. In this role, you will work closely with the Operations and Contracts teams to ensure all import and export activities are accurately documented, tracked and delivered on time. This is an excellent opportunity for someone looking to build a strong career in logistics administration within a collaborative and fast paced environment. Key Responsibilities Exports Book freight in line with lead times, ensuring delivery deadlines are met. Create all export documentation including packing lists, labels and customs invoices. Maintain and update the export schedule. Monitor containers and truck tracking daily, escalating any delays or issues. Track and reconcile weighbridge receipts, maintaining accurate spreadsheet records. Imports Manage goods in processes, including stock updates, receipting, import clearances and providing complete documentation to the Accounts team. Check supplier paperwork against purchase contracts, ensuring accuracy. Liaise with internal and external warehouses to ensure correct receipting of inbound goods. Maintain and update the import schedule. Administrative Duties Update the Transport Log and process transport invoices for imports and exports. Accurately create, organise and store documentation accessible to wider teams (contracts, shipping docs, GRNs, PODs, approvals). Build and maintain strong relationships with freight forwarders and agents to negotiate competitive rates. Support logistics operations for both UK and USA business units. Other Duties Monitor the logistics inbox daily. Provide cover for other departmental tasks when needed. Suggest improvements to systems and processes. Carry out ad hoc duties as required by management. Skills/Experience Required Experience in a similar logistics role. Confident using Microsoft applications and general administrative software. Highly organised with excellent time management skills and strong attention to detail. Able to identify issues and communicate effectively with the Operations Manager. Comfortable working both independently and as part of a team. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 02, 2026
Full time
Logistics Administrator Location: Loughton, Essex Salary: 27,000 - 30,000 per annum Hours: Monday - Friday, 8:30am - 4:30pm Benefits: 25 days holiday + bank holidays Pension scheme Team social events On site gym Free on site parking Private medical cover Salary reviews & discretionary bonuses Are you an organised, detail driven individual with a passion for keeping operations running smoothly? We're looking for a proactive Logistics Administrator to join our client's busy team and support the seamless movement of goods across UK, USA and international operations. In this role, you will work closely with the Operations and Contracts teams to ensure all import and export activities are accurately documented, tracked and delivered on time. This is an excellent opportunity for someone looking to build a strong career in logistics administration within a collaborative and fast paced environment. Key Responsibilities Exports Book freight in line with lead times, ensuring delivery deadlines are met. Create all export documentation including packing lists, labels and customs invoices. Maintain and update the export schedule. Monitor containers and truck tracking daily, escalating any delays or issues. Track and reconcile weighbridge receipts, maintaining accurate spreadsheet records. Imports Manage goods in processes, including stock updates, receipting, import clearances and providing complete documentation to the Accounts team. Check supplier paperwork against purchase contracts, ensuring accuracy. Liaise with internal and external warehouses to ensure correct receipting of inbound goods. Maintain and update the import schedule. Administrative Duties Update the Transport Log and process transport invoices for imports and exports. Accurately create, organise and store documentation accessible to wider teams (contracts, shipping docs, GRNs, PODs, approvals). Build and maintain strong relationships with freight forwarders and agents to negotiate competitive rates. Support logistics operations for both UK and USA business units. Other Duties Monitor the logistics inbox daily. Provide cover for other departmental tasks when needed. Suggest improvements to systems and processes. Carry out ad hoc duties as required by management. Skills/Experience Required Experience in a similar logistics role. Confident using Microsoft applications and general administrative software. Highly organised with excellent time management skills and strong attention to detail. Able to identify issues and communicate effectively with the Operations Manager. Comfortable working both independently and as part of a team. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Regional Leadership. Operational Performance. Customer Excellence. Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry ? Liftec Express a leading independent provider of lift maintenance, repair and modernisation services is looking for a Head of Service Operations (London & Southeast) to lead one of its most critical regions. This is a high-impact leadership role responsible for safety, operational performance, customer satisfaction and full P&L ownership, driving service & repair excellence across a large and complex service portfolio. You ll play a key role in shaping operational standards, improving performance and supporting the continued growth of the business. The Role at a Glance Head of Service Operations (Service & Repairs) Andover. Hampshire covering Provinces Region c100 miles radius Competitive Base Salary Plus Extensive Benefits Package inc Car Allowance, Bonus, Generous Pension Full Time Company: Pioneer of the British lift industry. Formerly part of global brand Otis now Private Equity-backed by R Capital. An independent engineering services provider specialising in lift maintenance, repair, modernisation and installation. Pedigree: Supporting major infrastructure across commercial buildings, hospitals, retail estates, transport hubs and government facilities. Culture: Safety, Ethics & Quality Focused The Opportunity This is a pivotal role leading Liftec Express service and repairs operations across London and the Southeast. You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Working closely with the Managing Director and leadership team, you will lead a large operational team and play a key role in developing a high-performance, customer-focused culture. Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Drive operational efficiency through planning, scheduling and resource allocation • Implement and monitor service processes and KPIs including productivity and response times Commercial & P&L Ownership • Take full responsibility for regional P&L performance • Deliver revenue, margin, profitability and cash targets • Identify opportunities to grow the service portfolio and expand customer relationships Customer & Stakeholder Management • Build strong relationships with key customers, consultants and stakeholders • Act as escalation point for operational and service-related issues • Ensure high levels of customer satisfaction and long-term retention Leadership & Team Development • Lead, coach and develop Service Delivery Managers, Repair Managers and engineers • Build and maintain a high-performing, accountable culture • Drive engagement, performance and continuous improvement across teams Compliance, Safety & Governance • Maintain the highest EH&S standards across all operations • Ensure compliance with regulations, industry standards and company policies • Support cross-functional and regional initiatives across the business About You You are an experienced operational leader with a strong track record in engineering services, lift, construction or a related technical industry. You will likely have • Proven experience in a senior operational leadership role • Strong track record of improving operational performance and profitability • Experience managing P&L and delivering commercial targets • Ability to build relationships with major clients and senior stakeholders • Experience leading and developing high-performing teams • Strong organisational skills with high levels of ownership and accountability • Excellent communication skills across technical and non-technical audiences • Confidence handling escalations and complex operational challenges • Commercial awareness with the ability to identify growth opportunities • Experience within a transforming, scaling or turnaround business environment would be highly beneficial. Behaviours & Values • Open-minded and inquisitive embraces continuous improvement • Extreme ownership takes accountability for results and solutions • Customer centric prioritises long-term relationships and service excellence • Honesty and integrity acts with transparency and professionalism • Doing the basics brilliantly focuses on safety, discipline and consistent execution Benefits • Pension Aviva • Car allowance • Holiday 25 days plus bank holidays • Employee Assistance Programme • Death in Service 3 x Salary • Employee Referral Scheme • Discounts Platform • Enhanced family policies Why Join Liftec Express? • Senior leadership role with full operational and commercial ownership • Opportunity to lead a key region within a growing PE-backed business • Strong focus on operational excellence, safety and customer satisfaction • Influence business transformation and performance improvement • Work with a respected brand in the lift and engineering services sector If you are a driven operational leader ready to take ownership of a major region and deliver service excellence at scale, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 02, 2026
Full time
Regional Leadership. Operational Performance. Customer Excellence. Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry ? Liftec Express a leading independent provider of lift maintenance, repair and modernisation services is looking for a Head of Service Operations (London & Southeast) to lead one of its most critical regions. This is a high-impact leadership role responsible for safety, operational performance, customer satisfaction and full P&L ownership, driving service & repair excellence across a large and complex service portfolio. You ll play a key role in shaping operational standards, improving performance and supporting the continued growth of the business. The Role at a Glance Head of Service Operations (Service & Repairs) Andover. Hampshire covering Provinces Region c100 miles radius Competitive Base Salary Plus Extensive Benefits Package inc Car Allowance, Bonus, Generous Pension Full Time Company: Pioneer of the British lift industry. Formerly part of global brand Otis now Private Equity-backed by R Capital. An independent engineering services provider specialising in lift maintenance, repair, modernisation and installation. Pedigree: Supporting major infrastructure across commercial buildings, hospitals, retail estates, transport hubs and government facilities. Culture: Safety, Ethics & Quality Focused The Opportunity This is a pivotal role leading Liftec Express service and repairs operations across London and the Southeast. You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Working closely with the Managing Director and leadership team, you will lead a large operational team and play a key role in developing a high-performance, customer-focused culture. Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Drive operational efficiency through planning, scheduling and resource allocation • Implement and monitor service processes and KPIs including productivity and response times Commercial & P&L Ownership • Take full responsibility for regional P&L performance • Deliver revenue, margin, profitability and cash targets • Identify opportunities to grow the service portfolio and expand customer relationships Customer & Stakeholder Management • Build strong relationships with key customers, consultants and stakeholders • Act as escalation point for operational and service-related issues • Ensure high levels of customer satisfaction and long-term retention Leadership & Team Development • Lead, coach and develop Service Delivery Managers, Repair Managers and engineers • Build and maintain a high-performing, accountable culture • Drive engagement, performance and continuous improvement across teams Compliance, Safety & Governance • Maintain the highest EH&S standards across all operations • Ensure compliance with regulations, industry standards and company policies • Support cross-functional and regional initiatives across the business About You You are an experienced operational leader with a strong track record in engineering services, lift, construction or a related technical industry. You will likely have • Proven experience in a senior operational leadership role • Strong track record of improving operational performance and profitability • Experience managing P&L and delivering commercial targets • Ability to build relationships with major clients and senior stakeholders • Experience leading and developing high-performing teams • Strong organisational skills with high levels of ownership and accountability • Excellent communication skills across technical and non-technical audiences • Confidence handling escalations and complex operational challenges • Commercial awareness with the ability to identify growth opportunities • Experience within a transforming, scaling or turnaround business environment would be highly beneficial. Behaviours & Values • Open-minded and inquisitive embraces continuous improvement • Extreme ownership takes accountability for results and solutions • Customer centric prioritises long-term relationships and service excellence • Honesty and integrity acts with transparency and professionalism • Doing the basics brilliantly focuses on safety, discipline and consistent execution Benefits • Pension Aviva • Car allowance • Holiday 25 days plus bank holidays • Employee Assistance Programme • Death in Service 3 x Salary • Employee Referral Scheme • Discounts Platform • Enhanced family policies Why Join Liftec Express? • Senior leadership role with full operational and commercial ownership • Opportunity to lead a key region within a growing PE-backed business • Strong focus on operational excellence, safety and customer satisfaction • Influence business transformation and performance improvement • Work with a respected brand in the lift and engineering services sector If you are a driven operational leader ready to take ownership of a major region and deliver service excellence at scale, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious and entrepreneurially-spirited businesses that fuel the economy - whether privately or publicly owned - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management ('TA&RM') team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC's Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you'll be heavily involved in business development and innovation activities to support our business growth. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO's relationships with our clients. We are looking for someone: To act as a key point of contact within the firm for our clients, together with the senior team. With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. tax risk registers.) With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues. With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice. Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients' needs. With personal responsibility for own decisions and the actions of others. Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. LI-
May 02, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious and entrepreneurially-spirited businesses that fuel the economy - whether privately or publicly owned - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management ('TA&RM') team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC's Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you'll be heavily involved in business development and innovation activities to support our business growth. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO's relationships with our clients. We are looking for someone: To act as a key point of contact within the firm for our clients, together with the senior team. With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. tax risk registers.) With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues. With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice. Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients' needs. With personal responsibility for own decisions and the actions of others. Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. LI-
Astute Recruitment are supporting a valued client with the recruitment of a Temporary Office Manager for an immediate requirement based in Nottingham. This is a key, hands-on role within a small, values-driven organisation. You will act as the central point of contact, ensuring the smooth day-to-day running of the office while providing administrative support across multiple stakeholders. This position would suit an experienced Office Manager / Senior Administrator who is confident working independently and comfortable in a varied, people-facing role. Key Responsibilities Managing the day-to-day operations of the office Acting as the first point of contact for calls, emails, and visitors Providing administrative support to senior stakeholders and wider team Coordinating office activities and ensuring a smooth-running environment Supporting multiple functions including finance, operations, and general administration Maintaining organised records, documentation, and filing systems About You Previous experience as an Office Manager, Senior Administrator, or similar Highly organised with strong attention to detail Confident working independently and managing your own workload Professional and personable, with strong communication skills Comfortable in a varied role supporting multiple individuals/functions Reliable and able to take ownership of office operations Other roles you may have applied for: Office Manager, Senior Administrator, Administrative Manager, Office Coordinator, Business Support Manager, Operations Administrator, Operations Coordinator.
May 02, 2026
Seasonal
Astute Recruitment are supporting a valued client with the recruitment of a Temporary Office Manager for an immediate requirement based in Nottingham. This is a key, hands-on role within a small, values-driven organisation. You will act as the central point of contact, ensuring the smooth day-to-day running of the office while providing administrative support across multiple stakeholders. This position would suit an experienced Office Manager / Senior Administrator who is confident working independently and comfortable in a varied, people-facing role. Key Responsibilities Managing the day-to-day operations of the office Acting as the first point of contact for calls, emails, and visitors Providing administrative support to senior stakeholders and wider team Coordinating office activities and ensuring a smooth-running environment Supporting multiple functions including finance, operations, and general administration Maintaining organised records, documentation, and filing systems About You Previous experience as an Office Manager, Senior Administrator, or similar Highly organised with strong attention to detail Confident working independently and managing your own workload Professional and personable, with strong communication skills Comfortable in a varied role supporting multiple individuals/functions Reliable and able to take ownership of office operations Other roles you may have applied for: Office Manager, Senior Administrator, Administrative Manager, Office Coordinator, Business Support Manager, Operations Administrator, Operations Coordinator.
Job Title: Fraud/Complaints Contact Center Manager (CCM) Department: Operations Management Responsibility for: Assistant Contact Centre Managers (ACCM) Travel Required : No Reports to : VP / Director of Delivery Location: Site-Based or Working At Home Contract Type: TBC Grade: TBC Job Summary / Overview The Fraud/Complaints CCM is the manager of the staff, premises, operations and their relationship with the Clients as appropriate for his or her programme/s and site/s, ensuring that financial and quality targets are achieved according to budget, using Teleperformance standards that are applicable for the business. The CCM is responsible for operational delivery (Performance and P&L), the role based on site and/or working at home (WAH). In Complaints you will manage the LOB you must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. The role focuses on improving complaint resolution efficiency, identifying root causes, and driving continuous improvement to enhance the overall customer experience. With our Fraud telephony lines, you will manage an LOB and play a key role in protecting our customers by identifying and mitigating fraud threats. You will work collaboratively with stakeholders across the business, leveraging your expertise to help assess and enhance fraud controls. Additionally, you will engage with industry bodies and regulators to ensure alignment with best practices and regulatory requirements. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Manages and is responsible for day-to-day activities of one or more unit of operations Is fully accountable for performance of their business unit/s across all business and client targets, including all financial metrics, client KPIs, absence, attrition, engagement and others as appropriate, and takes appropriate steps with their teams (with the support of others where appropriate) to ensure good performance is consistently achieved Strategically plans with VP / Director of Delivery and executes to enhance profitability, productivity, and efficiency throughout the company's operations Owns the delivery of all financial targets and GM, by setting appropriate budgets, controlling spend and creating plans to rectify if not on target to deliver against financial forecasts Manage the daily/weekly/monthly P&L Oversees the daily operation of the call centre and its various components, ensuring SOW compliance and KPI goals. Including CSAT, ESAT and KSAT Prepares/reviews financial and/or operational analysis and reports on a daily / weekly / monthly basis Spends time on floor to audit current procedures to monitor and improve efficiency of operations Implements processes to ensure that teams can manage their operations intra-day, by day, week and month to prioritise their actions for the day Leads, manages, develops and motivates a team of ACCM's in line with organizational management processes (TOPS) with the focus on developing a highly motivated Contact Centre Carries out monthly 121s, as well as quarterly reviews and annual appraisals of performance for each ACCM, highlighting areas for coaching, training, and further development. Puts activities in place to progress performance improvements or personal development as needed Ensures ACCMs and Team Leaders in business unit/s are likewise carrying out reviews with their direct reports and performs audits to ensure high quality conversations are taking place, and appropriate support is being applied Participate in monthly and quarterly ATAC meetings Continuously investigate and introduce process improvement measures and either signing off actions or raising to a higher level if appropriate Demonstrates expertise on Teleperformance's tools, service offerings and processes, and a deep understanding of the client's requirements, to enable identification of appropriate solutions to increase performance, quality and customer experience outputs. Can also confidently talk about these options to prospective new clients and host visits to their business unit/s to showcase Teleperformance's capabilities Hosts client MBRs and QBRs as needed to ensure ongoing client confidence of performance and development of strategic direction for the business area/s Develops or assists with the development and implementation of policies and procedures consistent with those of the organisation Builds relationships and works closely with own team and key stakeholders to achieve optimum performance and engagement levels at all times, developing and implementing strategic initiatives across the site with their support Fosters a culture of high employee engagement, where local, national and global recognition programmes, awards, incentives and engagement initiatives are delivered effectively on site Creates opportunities for employees in their business unit/s to regularly voice their opinions, feedback, ideas and concerns, and responds swiftly to effectively resolve any issues. Works together with their teams and other stakeholders as necessary to identify issues and generate action
May 02, 2026
Full time
Job Title: Fraud/Complaints Contact Center Manager (CCM) Department: Operations Management Responsibility for: Assistant Contact Centre Managers (ACCM) Travel Required : No Reports to : VP / Director of Delivery Location: Site-Based or Working At Home Contract Type: TBC Grade: TBC Job Summary / Overview The Fraud/Complaints CCM is the manager of the staff, premises, operations and their relationship with the Clients as appropriate for his or her programme/s and site/s, ensuring that financial and quality targets are achieved according to budget, using Teleperformance standards that are applicable for the business. The CCM is responsible for operational delivery (Performance and P&L), the role based on site and/or working at home (WAH). In Complaints you will manage the LOB you must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. The role focuses on improving complaint resolution efficiency, identifying root causes, and driving continuous improvement to enhance the overall customer experience. With our Fraud telephony lines, you will manage an LOB and play a key role in protecting our customers by identifying and mitigating fraud threats. You will work collaboratively with stakeholders across the business, leveraging your expertise to help assess and enhance fraud controls. Additionally, you will engage with industry bodies and regulators to ensure alignment with best practices and regulatory requirements. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Manages and is responsible for day-to-day activities of one or more unit of operations Is fully accountable for performance of their business unit/s across all business and client targets, including all financial metrics, client KPIs, absence, attrition, engagement and others as appropriate, and takes appropriate steps with their teams (with the support of others where appropriate) to ensure good performance is consistently achieved Strategically plans with VP / Director of Delivery and executes to enhance profitability, productivity, and efficiency throughout the company's operations Owns the delivery of all financial targets and GM, by setting appropriate budgets, controlling spend and creating plans to rectify if not on target to deliver against financial forecasts Manage the daily/weekly/monthly P&L Oversees the daily operation of the call centre and its various components, ensuring SOW compliance and KPI goals. Including CSAT, ESAT and KSAT Prepares/reviews financial and/or operational analysis and reports on a daily / weekly / monthly basis Spends time on floor to audit current procedures to monitor and improve efficiency of operations Implements processes to ensure that teams can manage their operations intra-day, by day, week and month to prioritise their actions for the day Leads, manages, develops and motivates a team of ACCM's in line with organizational management processes (TOPS) with the focus on developing a highly motivated Contact Centre Carries out monthly 121s, as well as quarterly reviews and annual appraisals of performance for each ACCM, highlighting areas for coaching, training, and further development. Puts activities in place to progress performance improvements or personal development as needed Ensures ACCMs and Team Leaders in business unit/s are likewise carrying out reviews with their direct reports and performs audits to ensure high quality conversations are taking place, and appropriate support is being applied Participate in monthly and quarterly ATAC meetings Continuously investigate and introduce process improvement measures and either signing off actions or raising to a higher level if appropriate Demonstrates expertise on Teleperformance's tools, service offerings and processes, and a deep understanding of the client's requirements, to enable identification of appropriate solutions to increase performance, quality and customer experience outputs. Can also confidently talk about these options to prospective new clients and host visits to their business unit/s to showcase Teleperformance's capabilities Hosts client MBRs and QBRs as needed to ensure ongoing client confidence of performance and development of strategic direction for the business area/s Develops or assists with the development and implementation of policies and procedures consistent with those of the organisation Builds relationships and works closely with own team and key stakeholders to achieve optimum performance and engagement levels at all times, developing and implementing strategic initiatives across the site with their support Fosters a culture of high employee engagement, where local, national and global recognition programmes, awards, incentives and engagement initiatives are delivered effectively on site Creates opportunities for employees in their business unit/s to regularly voice their opinions, feedback, ideas and concerns, and responds swiftly to effectively resolve any issues. Works together with their teams and other stakeholders as necessary to identify issues and generate action
Technical Manager - Industrial We are currently partnering with a well-established, market-leading engineering services provider to recruit a Technical Manager to support operations across the UK. This is a senior, business-critical role offering the opportunity to shape technical standards, influence project delivery, and play a key part in the ongoing growth of a highly respected organisation wit click apply for full job details
May 02, 2026
Full time
Technical Manager - Industrial We are currently partnering with a well-established, market-leading engineering services provider to recruit a Technical Manager to support operations across the UK. This is a senior, business-critical role offering the opportunity to shape technical standards, influence project delivery, and play a key part in the ongoing growth of a highly respected organisation wit click apply for full job details
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious and entrepreneurially-spirited businesses that fuel the economy - whether privately or publicly owned - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management ('TA&RM') team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC's Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you'll be heavily involved in business development and innovation activities to support our business growth. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO's relationships with our clients. We are looking for someone: To act as a key point of contact within the firm for our clients, together with the senior team. With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. tax risk registers.) With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues. With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice. Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients' needs. With personal responsibility for own decisions and the actions of others. Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. LI-
May 02, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious and entrepreneurially-spirited businesses that fuel the economy - whether privately or publicly owned - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management ('TA&RM') team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC's Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you'll be heavily involved in business development and innovation activities to support our business growth. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO's relationships with our clients. We are looking for someone: To act as a key point of contact within the firm for our clients, together with the senior team. With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. tax risk registers.) With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues. With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice. Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients' needs. With personal responsibility for own decisions and the actions of others. Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. LI-
Compliance & Bid Manager (Property Consultancy) Oldham Up to 45,000 + benefits An established and growing property consultancy is seeking a highly organised, proactive Compliance & Bid Manager to play a central role in keeping the business running efficiently while supporting its continued growth. This is a varied, hands-on position suited to someone who thrives in a fast-paced environment and enjoys balancing compliance, operations, and business support responsibilities. You will act as a key point of coordination across the business, ensuring processes run smoothly, accreditations are maintained, and tender opportunities are effectively managed. Compliance & Bid Manager Responsibilities: You will take ownership of a broad range of operational and compliance activities, including: Managing and maintaining ISO accreditations (9001, 14001, 45001), including annual audits Overseeing additional accreditations (CHAS Elite, SafeContractor, Cyber Essentials, Carbon Neutral commitments) Coordinating HR administration via an online platform (e.g. annual leave, sickness tracking, policy updates, contracts) Supporting company policy documentation and compliance processes Managing tender opportunities via online portals, including identifying, coordinating, and submitting bids Acting as a key liaison for frameworks across housing, healthcare, and public sector clients Supporting ongoing project coordination and attending client meetings when required Managing company insurances and annual renewals (including fleet management) Overseeing marketing collateral, website updates, and social media activity Ensuring high-quality documentation across bids, case studies, and company materials Managing software and IT licence renewals Produce high-quality case studies, bid support materials, and company brochures to support business development and tender submissions Maintain and update marketing collateral across key service areas, ensuring consistency, accuracy, and strong visual presentation Support the creation of compelling documentation for frameworks and client-facing submissions Compliance & Bid Manager Skills: Highly organised with strong attention to detail Experienced in compliance, operations, or bid/tender coordination Confident managing multiple priorities and deadlines Strong communicator, comfortable liaising with internal teams and external stakeholders Proactive, adaptable, and solutions-focused Comfortable working in a varied role with both strategic and administrative responsibilities Experience with ISO standards, accreditations, or public sector frameworks is highly desirable The Business A close-knit, collaborative team of around 12 staff Friendly and supportive working environment Based in a modern office within a converted mill with on-site parking Strong client base across public sector, healthcare, and property Package & Benefits Salary Up to 45,000 20 days holiday + bank holidays Additional 3 days at Christmas Birthday day off Additional leave after 3 years' service Office-based role (flexible core hours within an 8am-6pm window) This is a fantastic opportunity for someone looking to take ownership of a broad and impactful role within a growing business, where you can truly make a difference to operations, compliance, and overall efficiency. BH35994
May 02, 2026
Full time
Compliance & Bid Manager (Property Consultancy) Oldham Up to 45,000 + benefits An established and growing property consultancy is seeking a highly organised, proactive Compliance & Bid Manager to play a central role in keeping the business running efficiently while supporting its continued growth. This is a varied, hands-on position suited to someone who thrives in a fast-paced environment and enjoys balancing compliance, operations, and business support responsibilities. You will act as a key point of coordination across the business, ensuring processes run smoothly, accreditations are maintained, and tender opportunities are effectively managed. Compliance & Bid Manager Responsibilities: You will take ownership of a broad range of operational and compliance activities, including: Managing and maintaining ISO accreditations (9001, 14001, 45001), including annual audits Overseeing additional accreditations (CHAS Elite, SafeContractor, Cyber Essentials, Carbon Neutral commitments) Coordinating HR administration via an online platform (e.g. annual leave, sickness tracking, policy updates, contracts) Supporting company policy documentation and compliance processes Managing tender opportunities via online portals, including identifying, coordinating, and submitting bids Acting as a key liaison for frameworks across housing, healthcare, and public sector clients Supporting ongoing project coordination and attending client meetings when required Managing company insurances and annual renewals (including fleet management) Overseeing marketing collateral, website updates, and social media activity Ensuring high-quality documentation across bids, case studies, and company materials Managing software and IT licence renewals Produce high-quality case studies, bid support materials, and company brochures to support business development and tender submissions Maintain and update marketing collateral across key service areas, ensuring consistency, accuracy, and strong visual presentation Support the creation of compelling documentation for frameworks and client-facing submissions Compliance & Bid Manager Skills: Highly organised with strong attention to detail Experienced in compliance, operations, or bid/tender coordination Confident managing multiple priorities and deadlines Strong communicator, comfortable liaising with internal teams and external stakeholders Proactive, adaptable, and solutions-focused Comfortable working in a varied role with both strategic and administrative responsibilities Experience with ISO standards, accreditations, or public sector frameworks is highly desirable The Business A close-knit, collaborative team of around 12 staff Friendly and supportive working environment Based in a modern office within a converted mill with on-site parking Strong client base across public sector, healthcare, and property Package & Benefits Salary Up to 45,000 20 days holiday + bank holidays Additional 3 days at Christmas Birthday day off Additional leave after 3 years' service Office-based role (flexible core hours within an 8am-6pm window) This is a fantastic opportunity for someone looking to take ownership of a broad and impactful role within a growing business, where you can truly make a difference to operations, compliance, and overall efficiency. BH35994
Linesperson Chargehand Scotland / SSE Permanent Competitive + Commercial vehicle + Flexible Benefits Summary Freedom Networks are looking for a Chargehand Linesperson which is a field based role. The main purpose of this role is to lead and working as part of a team you will be directly involved in a diversity of challenging overhead line projects constructing and replacing out-dated networks. You will also be given the opportunity to develop your career along the way. Some of the key deliverables in this role will include: To manage the overall installation and commissioning of LV OHL monitors A key part of an Overhead Line team to erect poles, change transformers and carry out any other overhead line work that may be required. To construct/maintain/replace overhead electrical networks up to 33kV. Carry out all work in accordance with the standards, policies and procedures of Freedom and its customers. To lead by example and safely undertake works as directed. To partake in the risk assessment process prior to project commencement and continually review and report changes to your supervisor. To work safely at all times and in line with Company and statutory safety requirements. To ensure that all work is carried out efficiently and in accordance with Company procedures and client/Company distribution safety rules. Install and construct overhead electricity networks to relevant construction standards and exacting quality standards. To highlight any concerns, unsafe conditions or acts to your line manager. To mentor other team members. Acquire, maintain and develop own competence in accordance with legislative changes and customer requirements. Work as part of a team to ensure the safe, effective and efficient implementation of Freedom's operations. Maintain awareness of and conform to Freedom's SHEQ policy and issued safety instructions. Maintain site safety at all times. Conform to all instructions stated in method statements and risk assessments. Report any concerns regarding SHEQ to the SHEQ team and your manager. Adhere to Freedom's AIMED and TLC values. Complete all work to high standards. Maintain in good working order issued vehicles, tools and equipment Who we are looking for: People with background as a linesperson. A team player that is enthusiastic and willing to participate in achieving a class-leading business. People with experience (Work on Dead Networks, Live LV Working) People with IPAF accreditation - Training can be given People with a full driving licence NRSWA Operative People with a risk adverse attitude. People who can interact with members of the public in a polite and courteous manner. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Commercial vehicle Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Up to 25 days holiday plus bank holidays Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. You will be working as part of a team where we are committed to creating a culture where we treat each other fairly and with respect, recognising everyone as an individual. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
May 02, 2026
Full time
Linesperson Chargehand Scotland / SSE Permanent Competitive + Commercial vehicle + Flexible Benefits Summary Freedom Networks are looking for a Chargehand Linesperson which is a field based role. The main purpose of this role is to lead and working as part of a team you will be directly involved in a diversity of challenging overhead line projects constructing and replacing out-dated networks. You will also be given the opportunity to develop your career along the way. Some of the key deliverables in this role will include: To manage the overall installation and commissioning of LV OHL monitors A key part of an Overhead Line team to erect poles, change transformers and carry out any other overhead line work that may be required. To construct/maintain/replace overhead electrical networks up to 33kV. Carry out all work in accordance with the standards, policies and procedures of Freedom and its customers. To lead by example and safely undertake works as directed. To partake in the risk assessment process prior to project commencement and continually review and report changes to your supervisor. To work safely at all times and in line with Company and statutory safety requirements. To ensure that all work is carried out efficiently and in accordance with Company procedures and client/Company distribution safety rules. Install and construct overhead electricity networks to relevant construction standards and exacting quality standards. To highlight any concerns, unsafe conditions or acts to your line manager. To mentor other team members. Acquire, maintain and develop own competence in accordance with legislative changes and customer requirements. Work as part of a team to ensure the safe, effective and efficient implementation of Freedom's operations. Maintain awareness of and conform to Freedom's SHEQ policy and issued safety instructions. Maintain site safety at all times. Conform to all instructions stated in method statements and risk assessments. Report any concerns regarding SHEQ to the SHEQ team and your manager. Adhere to Freedom's AIMED and TLC values. Complete all work to high standards. Maintain in good working order issued vehicles, tools and equipment Who we are looking for: People with background as a linesperson. A team player that is enthusiastic and willing to participate in achieving a class-leading business. People with experience (Work on Dead Networks, Live LV Working) People with IPAF accreditation - Training can be given People with a full driving licence NRSWA Operative People with a risk adverse attitude. People who can interact with members of the public in a polite and courteous manner. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Commercial vehicle Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Up to 25 days holiday plus bank holidays Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. You will be working as part of a team where we are committed to creating a culture where we treat each other fairly and with respect, recognising everyone as an individual. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
