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community engagement officer
Surrey County Council
Project Manager
Surrey County Council Knaphill, Surrey
This role has a starting salary of 23,571 - .50 per annum based on a 18 hour working week. This is a fixed term contract until 31st March 2027. For SCC permanent team members, this role will be a secondment. Within our Design and Transformation Service, we have several vacancies for Project Managers, that will work as part of our Delivery team to support the Devolution & Local Government Reorganisation programme - the largest change to the local government landscape in 50 years. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role This role manages key projects that drive the Council's transformation, ensuring delivery within time, scope, and budget while aligning with strategic priorities. You will work with Programme Managers and cross-functional teams to plan projects, manage resources, and implement change for safe, compliant, and efficient unitary authorities. Tracking milestones, you'll report progress, risks, and issues to senior leaders, and proactively address challenges. The position requires effective stakeholder management throughout the project lifecycle and maintaining up-to-date documentation such as plans, schedules, and reports, all in line with programme goals and expected transformative outcomes. About Us The design and transformation teams are dedicated to shaping, driving, and facilitating sustainable change and improvement for residents in Surrey. By partnering with, challenging, and supporting our stakeholders, we strive to achieve better outcomes for our residents, against a challenging financial context. Our Design & Transformation service is a hub of innovation and improvement, driving strategic change across Surrey County Council. The team is structured into three key areas: Design -focusing on service and business redesign Transformation -delivering change programmes and projects Data -enabling evidence-based decision-making We work in a fast-paced, agile environment, collaborating across departments to deliver high-impact transformation initiatives. Our mission is to improve outcomes for residents, enhance efficiency, and embed a culture of continuous improvement. Shortlisting Criteria To be considered for shortlisting for this position your CV and answers to the questions below will clearly evidence the following skills: Solid professional knowledge supported by relevant qualifications and experience. Strong communication, negotiation, and stakeholder engagement skills across varied environments. Demonstrated success in managing and delivering complex public sector projects and change initiatives. Advanced analytical abilities, using data and judgment to solve problems and improve processes. Able to lead confidently, work independently, and collaborate effectively for lasting impact. Local Government Reorganisation experience Experience working with/in Adult Social Care, Public Health, or Commissioning To apply, we request that you submit a CV and you will be asked the following 3 questions: Looking at our advert and considering Surrey County Council's commitment to ensuring that "no one is left behind",please tell us what it is about the Project Manager role within the Local Government Reorganisation team that has motivated you to apply? Please tell us about the relevant experience or transferable skills you have that will enable you to successfully manage complex change projects and collaborate effectively with senior officers, partners, and stakeholders across Surrey County Council? What three qualities do you have that would make you a successful Project Manager, and how do these qualities support Surrey County Council's culture of collaboration, inclusivity, and adaptability during this significant transformation programme? The job advert closes at 23:59 on 21st May 2026 with interviews planned to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Commitment Wording We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview.
May 07, 2026
Contractor
This role has a starting salary of 23,571 - .50 per annum based on a 18 hour working week. This is a fixed term contract until 31st March 2027. For SCC permanent team members, this role will be a secondment. Within our Design and Transformation Service, we have several vacancies for Project Managers, that will work as part of our Delivery team to support the Devolution & Local Government Reorganisation programme - the largest change to the local government landscape in 50 years. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role This role manages key projects that drive the Council's transformation, ensuring delivery within time, scope, and budget while aligning with strategic priorities. You will work with Programme Managers and cross-functional teams to plan projects, manage resources, and implement change for safe, compliant, and efficient unitary authorities. Tracking milestones, you'll report progress, risks, and issues to senior leaders, and proactively address challenges. The position requires effective stakeholder management throughout the project lifecycle and maintaining up-to-date documentation such as plans, schedules, and reports, all in line with programme goals and expected transformative outcomes. About Us The design and transformation teams are dedicated to shaping, driving, and facilitating sustainable change and improvement for residents in Surrey. By partnering with, challenging, and supporting our stakeholders, we strive to achieve better outcomes for our residents, against a challenging financial context. Our Design & Transformation service is a hub of innovation and improvement, driving strategic change across Surrey County Council. The team is structured into three key areas: Design -focusing on service and business redesign Transformation -delivering change programmes and projects Data -enabling evidence-based decision-making We work in a fast-paced, agile environment, collaborating across departments to deliver high-impact transformation initiatives. Our mission is to improve outcomes for residents, enhance efficiency, and embed a culture of continuous improvement. Shortlisting Criteria To be considered for shortlisting for this position your CV and answers to the questions below will clearly evidence the following skills: Solid professional knowledge supported by relevant qualifications and experience. Strong communication, negotiation, and stakeholder engagement skills across varied environments. Demonstrated success in managing and delivering complex public sector projects and change initiatives. Advanced analytical abilities, using data and judgment to solve problems and improve processes. Able to lead confidently, work independently, and collaborate effectively for lasting impact. Local Government Reorganisation experience Experience working with/in Adult Social Care, Public Health, or Commissioning To apply, we request that you submit a CV and you will be asked the following 3 questions: Looking at our advert and considering Surrey County Council's commitment to ensuring that "no one is left behind",please tell us what it is about the Project Manager role within the Local Government Reorganisation team that has motivated you to apply? Please tell us about the relevant experience or transferable skills you have that will enable you to successfully manage complex change projects and collaborate effectively with senior officers, partners, and stakeholders across Surrey County Council? What three qualities do you have that would make you a successful Project Manager, and how do these qualities support Surrey County Council's culture of collaboration, inclusivity, and adaptability during this significant transformation programme? The job advert closes at 23:59 on 21st May 2026 with interviews planned to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Commitment Wording We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview.
Community Engagement Officer
Edinburgh Napier University Edinburgh, Midlothian
Community Engagement Officer Grade 4 Part-time (15.75) Fixed Term (12 months) Location: Sighthill Campus, Edinburgh At Edinburgh Napier University, we are committed to transforming lives through education. We are proud of our strong civic mission and our work to widen participation and improve access to further and higher education for under-represented groups click apply for full job details
May 07, 2026
Full time
Community Engagement Officer Grade 4 Part-time (15.75) Fixed Term (12 months) Location: Sighthill Campus, Edinburgh At Edinburgh Napier University, we are committed to transforming lives through education. We are proud of our strong civic mission and our work to widen participation and improve access to further and higher education for under-represented groups click apply for full job details
ALZHEIMERS SOCIETY
Time for Dementia Officer
ALZHEIMERS SOCIETY City, Belfast
About The Role We are looking for a passionate and organised Time for Dementia Officer to support the delivery of our innovative Time for Dementia programme across Northern Ireland, on a fixed term contract until July 2028, working hours can be considered between 28 - 35 hours. Time for Dementia is an educational programme that connects undergraduate healthcare students with people living with dementia and their carers, helping students build a deeper understanding of the lived experience of dementia. In this role, you will be responsible for recruiting and supporting people affected by dementia to take part in the programme. You will work across communities, building relationships with local services and organisations, and ensuring participants feel supported throughout their involvement. This is a community-based role requiring regular travel across all the NI Trust areas with a large focus on Western, Northern and Southern trusts, so access to your own transport is essential. About you: - Demonstrates compassion, empathy and a person-centred approach. - Builds strong relationships and works collaboratively with a wide range of stakeholders. - Is confident working independently across a large geographical area. - Able to communicate with the ability to engage sensitively with people affected by dementia. - Is organised and able to manage multiple priorities effectively. - Is comfortable delivering presentations and facilitating group sessions. Key Responsibilities - Recruit people affected by dementia and their carers into the Time for Dementia programme. - Conduct one-to-one home visits to explain the programme, gain consent and build relationships. - Provide ongoing support to participants throughout their involvement. - Build strong relationships with NHS services, voluntary organisations and community groups to promote the programme. - Develop innovative approaches to engage people affected by dementia across diverse communities. - Work closely with universities to support the smooth delivery of the programme. - Deliver and support student-facing sessions, including introductions and end-of-cohort events. - Maintain accurate records and provide regular updates and reports to the Project Manager. - Develop and support local engagement opportunities for participants. - Act as an ambassador for Alzheimer's Society and the Time for Dementia programme.
May 07, 2026
Full time
About The Role We are looking for a passionate and organised Time for Dementia Officer to support the delivery of our innovative Time for Dementia programme across Northern Ireland, on a fixed term contract until July 2028, working hours can be considered between 28 - 35 hours. Time for Dementia is an educational programme that connects undergraduate healthcare students with people living with dementia and their carers, helping students build a deeper understanding of the lived experience of dementia. In this role, you will be responsible for recruiting and supporting people affected by dementia to take part in the programme. You will work across communities, building relationships with local services and organisations, and ensuring participants feel supported throughout their involvement. This is a community-based role requiring regular travel across all the NI Trust areas with a large focus on Western, Northern and Southern trusts, so access to your own transport is essential. About you: - Demonstrates compassion, empathy and a person-centred approach. - Builds strong relationships and works collaboratively with a wide range of stakeholders. - Is confident working independently across a large geographical area. - Able to communicate with the ability to engage sensitively with people affected by dementia. - Is organised and able to manage multiple priorities effectively. - Is comfortable delivering presentations and facilitating group sessions. Key Responsibilities - Recruit people affected by dementia and their carers into the Time for Dementia programme. - Conduct one-to-one home visits to explain the programme, gain consent and build relationships. - Provide ongoing support to participants throughout their involvement. - Build strong relationships with NHS services, voluntary organisations and community groups to promote the programme. - Develop innovative approaches to engage people affected by dementia across diverse communities. - Work closely with universities to support the smooth delivery of the programme. - Deliver and support student-facing sessions, including introductions and end-of-cohort events. - Maintain accurate records and provide regular updates and reports to the Project Manager. - Develop and support local engagement opportunities for participants. - Act as an ambassador for Alzheimer's Society and the Time for Dementia programme.
Community Engagement Officer
Focus Resourcing Group Southend-on-sea, Essex
Resident Engagement Officer required for an initial 1 year FTC , to lead on developing and delivering resident engagement . Working 37 hours a week, Monday - Friday, the salary will be £34,434 . Candidates applying for this role must have extremely confident communication skills, and passion to drive and deliver engagement with residents click apply for full job details
May 07, 2026
Full time
Resident Engagement Officer required for an initial 1 year FTC , to lead on developing and delivering resident engagement . Working 37 hours a week, Monday - Friday, the salary will be £34,434 . Candidates applying for this role must have extremely confident communication skills, and passion to drive and deliver engagement with residents click apply for full job details
Depaul UK
Fundraising Officer
Depaul UK
Fundraising Officer (Corporate) If you re motivated by purpose, eager to make a tangible difference, and excited to help reach ambitious fundraising goals, we d love to hear from you. Location: Hybrid work arrangement (Offices in London, Manchester & North East) Salary: £29,344 - £32,844 per annum Closing date: 17 May, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Fundraising Officer (Corporate) Help turn corporate ambition into life changing impact. You ll build and grow partnerships with businesses across the UK, securing sustainable income that helps young people move on from homelessness. Working closely with the Corporate & Regional Partnerships team, you ll spot opportunities, support high value partnerships and create compelling proposals that deliver shared value. This role is ideal for a proactive relationship builder who thrives on action. You ll research and develop a strong corporate pipeline, steward partners brilliantly, use CRM insight to track progress, and confidently represent the charity externally. If you re motivated by collaboration, purpose and results, this is your chance to make a visible difference every partnership, every conversation, every win. This role offers a Hybrid work arrangement (Offices in London, Manchester & North East); hence, applicants in different UK locations are encouraged to apply. Key deliverables: Secure and grow low to medium value corporate partnerships, supporting delivery of ambitious income targets. Research prospective partners and build a strong, purpose led corporate fundraising pipeline. Support high value (£50k+) corporate partnerships through proposal development, applications and stewardship. Build trusting, long term relationships with corporate supporters, delivering excellent donor care and engagement. Develop tailored partnership proposals and sponsorship packages aligned to corporate CSR/ESG goals. Maintain accurate CRM records, track performance against KPIs and produce clear progress reports. Represent the charity confidently in meetings, events and project visits with corporate partners. Work collaboratively across fundraising, communications and regional teams to maximise impact and income. What we are looking for from you (Person Specification) When completing your application form please address all the points set out below. Proven experience in charity fundraising Understanding of income channels that could be utilised within a corporate and community fundraising setting. Strong networking and relationship-building skills Excellent written and verbal communication skills Experience of researching potential donors and building a pipeline Confidence in presenting to senior stakeholders, briefing service staff and negotiating partnerships Excellent organisational skills, including ability to work on own initiative and to effectively manage and prioritise workload. Knowledge of CSR trends and how UN Sustainability Goals feed into corporate ESG objectives (Desirable) Experience of writing grant applications (Desirable) Knowledge of Code of Fundraising Practice and Data Protection legislation (Desirable) Previous experience of using Raisers Edge (Desirable) Other requirements Willingness to work variable hours including evenings and weekends as needed. Flexibility to travel to meetings as required within the UK. A willingness to work within the Vincentian Values of the charity, for example, doing what we say and being innovative in our approach. You believe in people their strengths, their rights and their potential. You bring empathy, energy and a solution focused mindset to your work. You communicate clearly, stay organised and adapt well in a fast moving environment. You re committed to inclusion, fairness and continuous learning, and you turn values into meaningful action, whatever your role. What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
May 06, 2026
Full time
Fundraising Officer (Corporate) If you re motivated by purpose, eager to make a tangible difference, and excited to help reach ambitious fundraising goals, we d love to hear from you. Location: Hybrid work arrangement (Offices in London, Manchester & North East) Salary: £29,344 - £32,844 per annum Closing date: 17 May, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Fundraising Officer (Corporate) Help turn corporate ambition into life changing impact. You ll build and grow partnerships with businesses across the UK, securing sustainable income that helps young people move on from homelessness. Working closely with the Corporate & Regional Partnerships team, you ll spot opportunities, support high value partnerships and create compelling proposals that deliver shared value. This role is ideal for a proactive relationship builder who thrives on action. You ll research and develop a strong corporate pipeline, steward partners brilliantly, use CRM insight to track progress, and confidently represent the charity externally. If you re motivated by collaboration, purpose and results, this is your chance to make a visible difference every partnership, every conversation, every win. This role offers a Hybrid work arrangement (Offices in London, Manchester & North East); hence, applicants in different UK locations are encouraged to apply. Key deliverables: Secure and grow low to medium value corporate partnerships, supporting delivery of ambitious income targets. Research prospective partners and build a strong, purpose led corporate fundraising pipeline. Support high value (£50k+) corporate partnerships through proposal development, applications and stewardship. Build trusting, long term relationships with corporate supporters, delivering excellent donor care and engagement. Develop tailored partnership proposals and sponsorship packages aligned to corporate CSR/ESG goals. Maintain accurate CRM records, track performance against KPIs and produce clear progress reports. Represent the charity confidently in meetings, events and project visits with corporate partners. Work collaboratively across fundraising, communications and regional teams to maximise impact and income. What we are looking for from you (Person Specification) When completing your application form please address all the points set out below. Proven experience in charity fundraising Understanding of income channels that could be utilised within a corporate and community fundraising setting. Strong networking and relationship-building skills Excellent written and verbal communication skills Experience of researching potential donors and building a pipeline Confidence in presenting to senior stakeholders, briefing service staff and negotiating partnerships Excellent organisational skills, including ability to work on own initiative and to effectively manage and prioritise workload. Knowledge of CSR trends and how UN Sustainability Goals feed into corporate ESG objectives (Desirable) Experience of writing grant applications (Desirable) Knowledge of Code of Fundraising Practice and Data Protection legislation (Desirable) Previous experience of using Raisers Edge (Desirable) Other requirements Willingness to work variable hours including evenings and weekends as needed. Flexibility to travel to meetings as required within the UK. A willingness to work within the Vincentian Values of the charity, for example, doing what we say and being innovative in our approach. You believe in people their strengths, their rights and their potential. You bring empathy, energy and a solution focused mindset to your work. You communicate clearly, stay organised and adapt well in a fast moving environment. You re committed to inclusion, fairness and continuous learning, and you turn values into meaningful action, whatever your role. What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Rullion Managed Services
Resident Liaison Officer - Walsall
Rullion Managed Services Great Barr, Birmingham
Job Title Resident Liaison Officer Expected Start Date ASAP Expected Pay Rate (Candidate Rate) 35,000+ Expenses (Please specify) Overnight stays if required Hours of work (Please specify) 37 hours Shift Patterns (Please give details) Monday-Friday Duration 6 Months to be made permanent Flexible Working (Home/Hybrid/Office) Onsite Office Location (If hybrid/Office Based) Any Specific Days in the office Onsite Any additional travel required Travel to sites Overview of the role - Team / Projects / Key challenges Company Overview: Green Funding Solutions is a rapidly growing organisation, expanding from a small operation to a 100-strong team in just three years, generating between 70m- 100m in revenue. The company specialises in securing external funding for green solutions, supporting vulnerable customers and households through energy efficiency and healthcare innovations such as insulation, solar panels, heat pumps, and low-carbon heating systems. Team & Projects: The Resident Liaison Officer will work closely with project delivery teams, contractors, Housing Associations (HAs), and site managers, acting as the key point of contact for residents throughout the lifecycle of energy efficiency installations. The role involves a mix of customer service, site coordination, stakeholder engagement, and reporting. Key Challenges: Ensuring consistent, clear communication with residents, many of whom may be vulnerable or require accessibility support Managing multiple stakeholders across complex projects Addressing complaints or technical queries promptly and sensitively Maintaining strong relationships with contractors, HAs, and internal departments Balancing operational delivery with a high-quality customer journey, contributing positively to Net Promoter Scores (NPS) Experience and Qualifications - Essential / Desirable Any experience with accessibility, working with disabilities, dealing delegated authority Essential: Proven experience in resident liaison, customer service, or community engagement, ideally within construction or green energy environments Strong organisational and time management skills to coordinate multiple site visits and stakeholder communications Full UK driving licence Excellent communication skills - both written and verbal Confident in discussing technical matters with residents and translating complex concepts into simple explanations Experience working with vulnerable residents or those requiring accessible communication Understanding of site-based operations and construction processes Comfortable escalating operational issues and reporting to senior stakeholders Desirable: Previous experience working with Housing Associations, local authorities, or Advice Centres Familiarity with BEIS compliance and Local Authority scheme requirements Experience dealing with delegated authority structures or accessibility-focused service delivery Background in project coordination or support within the retrofit, energy, or healthcare sector Knowledge of reporting tools and customer data input systems (e.g., MSD) CSCS card (Construction Skills Certification Scheme) Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
May 06, 2026
Contractor
Job Title Resident Liaison Officer Expected Start Date ASAP Expected Pay Rate (Candidate Rate) 35,000+ Expenses (Please specify) Overnight stays if required Hours of work (Please specify) 37 hours Shift Patterns (Please give details) Monday-Friday Duration 6 Months to be made permanent Flexible Working (Home/Hybrid/Office) Onsite Office Location (If hybrid/Office Based) Any Specific Days in the office Onsite Any additional travel required Travel to sites Overview of the role - Team / Projects / Key challenges Company Overview: Green Funding Solutions is a rapidly growing organisation, expanding from a small operation to a 100-strong team in just three years, generating between 70m- 100m in revenue. The company specialises in securing external funding for green solutions, supporting vulnerable customers and households through energy efficiency and healthcare innovations such as insulation, solar panels, heat pumps, and low-carbon heating systems. Team & Projects: The Resident Liaison Officer will work closely with project delivery teams, contractors, Housing Associations (HAs), and site managers, acting as the key point of contact for residents throughout the lifecycle of energy efficiency installations. The role involves a mix of customer service, site coordination, stakeholder engagement, and reporting. Key Challenges: Ensuring consistent, clear communication with residents, many of whom may be vulnerable or require accessibility support Managing multiple stakeholders across complex projects Addressing complaints or technical queries promptly and sensitively Maintaining strong relationships with contractors, HAs, and internal departments Balancing operational delivery with a high-quality customer journey, contributing positively to Net Promoter Scores (NPS) Experience and Qualifications - Essential / Desirable Any experience with accessibility, working with disabilities, dealing delegated authority Essential: Proven experience in resident liaison, customer service, or community engagement, ideally within construction or green energy environments Strong organisational and time management skills to coordinate multiple site visits and stakeholder communications Full UK driving licence Excellent communication skills - both written and verbal Confident in discussing technical matters with residents and translating complex concepts into simple explanations Experience working with vulnerable residents or those requiring accessible communication Understanding of site-based operations and construction processes Comfortable escalating operational issues and reporting to senior stakeholders Desirable: Previous experience working with Housing Associations, local authorities, or Advice Centres Familiarity with BEIS compliance and Local Authority scheme requirements Experience dealing with delegated authority structures or accessibility-focused service delivery Background in project coordination or support within the retrofit, energy, or healthcare sector Knowledge of reporting tools and customer data input systems (e.g., MSD) CSCS card (Construction Skills Certification Scheme) Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Daniel Owen Ltd
Customer Liaison Officer
Daniel Owen Ltd City, Manchester
Resident Liaison Officer (RLO) Temp to Perm Manchester (North Manchester & surrounding areas) 29,000 - 31,000 Monday-Friday 8:00am-4:30pm Start: Immediate/Notice period Are you an experienced Resident Liaison Officer who enjoys being the friendly, professional link between residents, site teams and clients? We're recruiting for a well-established property maintenance contractor working across North Manchester. This is a temp-to-perm opportunity for the right person, offering stability and the chance to join a supportive team on long-term works. The Role You'll be the key point of contact for residents, ensuring communication is clear, consistent and customer-focused throughout the works programme. Key Responsibilities Liaise with residents, Scheme Managers and the client to keep everyone informed Support the delivery of social value / community engagement events Collate customer satisfaction surveys and feedback Monitor, log and help resolve resident complaints in a professional manner Work closely with the Site/Project Manager to maintain a strong communication bridge Support conflict resolution and de-escalate concerns on site where needed What We're Looking For Experience as an RLO/CLO (or similar customer-facing role in construction/property services or construction) Strong customer service and communication skills Confident handling sensitive conversations and complaints Organised, proactive and able to manage multiple stakeholders Interested? Send your CV over or call Jess on (phone number removed) for a quick chat. Key words: Resident Liaison Officer, RLO, Tenant Liaison Officer, TLO, Customer Liaison Officer, CLO, Customer Care, Property Services, Repairs & Maintenance, Construction, Manchester, North West
May 06, 2026
Seasonal
Resident Liaison Officer (RLO) Temp to Perm Manchester (North Manchester & surrounding areas) 29,000 - 31,000 Monday-Friday 8:00am-4:30pm Start: Immediate/Notice period Are you an experienced Resident Liaison Officer who enjoys being the friendly, professional link between residents, site teams and clients? We're recruiting for a well-established property maintenance contractor working across North Manchester. This is a temp-to-perm opportunity for the right person, offering stability and the chance to join a supportive team on long-term works. The Role You'll be the key point of contact for residents, ensuring communication is clear, consistent and customer-focused throughout the works programme. Key Responsibilities Liaise with residents, Scheme Managers and the client to keep everyone informed Support the delivery of social value / community engagement events Collate customer satisfaction surveys and feedback Monitor, log and help resolve resident complaints in a professional manner Work closely with the Site/Project Manager to maintain a strong communication bridge Support conflict resolution and de-escalate concerns on site where needed What We're Looking For Experience as an RLO/CLO (or similar customer-facing role in construction/property services or construction) Strong customer service and communication skills Confident handling sensitive conversations and complaints Organised, proactive and able to manage multiple stakeholders Interested? Send your CV over or call Jess on (phone number removed) for a quick chat. Key words: Resident Liaison Officer, RLO, Tenant Liaison Officer, TLO, Customer Liaison Officer, CLO, Customer Care, Property Services, Repairs & Maintenance, Construction, Manchester, North West
WasteAid
Partnerships and Philanthropy Manager
WasteAid
About WasteAid WasteAid is an international non-governmental organisation that works in low and middle-income countries to implement environmental and economic development programmes, focusing on support to nascent green businesses and grassroots entrepreneurs. The work improves the livelihoods of some of the poorest and most marginalised, promotes circular economy innovation and contributes to a cleaner and healthier future for all. WasteAid promotes and shares locally appropriate, evidence based and inclusive practices, supporting and empowering others to take positive action. We partner with public, private and community-based organisations in countries where practices are harming the environment, economy and society. About the Role The Partnerships Manager will play a key role in driving income growth through philanthropy and strategic partnerships. Reporting to the CEO, this role will contribute to the delivery of an ambitious growth strategy. The post-holder will build and steward relationships with major donors, corporate partners, and philanthropic organisations to ensure alignment with organisational objectives, and will lead the development of high-quality fundraising and outreach that deepen engagement, grow income and strengthen relationships. This is a senior, hands-on role involving the management of a portfolio, proposal development/writing and leading conversations with donors. This role will line manage WasteAid's Communications Officer (0.6 FTE). Fundraising & Income Growth The initial focus of this role will be to grow income from trusts and foundations and selected corporate partnerships, with priorities agreed annually. • Implement and deliver WasteAid's Trusts and Foundations income stream with support and collaboration from CEO and Director of Programmes. • In collaboration with the SMT develop and implement a strategic plan to grow income from major donors, and corporate partnerships. • Work closely with the CEO and senior leadership to shape funding priorities and develop compelling cases for support. • Set and deliver ambitious income targets, ensuring a diverse and sustainable funding portfolio. • Stay informed on sector trends and emerging opportunities to drive innovation in fundraising approaches. • Ensure WasteAid's communications outputs support our fundraising goals. Relationship Management & Stakeholder Engagement • Maintain strong relationships with our existing funder base - philanthropists, and corporate partners and develop new relationships positioning WasteAid as a leading cause in the sector. • Undertake targeted outreach to develop new funding relationships and lead internally on incoming leads and enquiries. • Develop and deliver tailored donor engagement and stewardship strategies and events that enhance retention and long-term investment. • Represent WasteAid externally, leveraging networking and partnership opportunities to expand the supporter base. • Collaborate with programme teams to articulate impact and develop compelling donor communications. Leadership & Team Development • Champion excellence and fundraising good practice within the wider WasteAid team ensuring a culture of collaboration and excellence. • Embed best practices in fundraising, donor stewardship, and compliance across the team. • Adhere to good practice and WasteAid's policies and processes in the line management of the Communications Officer. Governance, Reporting & Compliance • Monitor, evaluate, and report on income performance, using insights to refine strategy and inform decision-making, working closely with the Head of Strategy and Impact • Ensure compliance with fundraising regulations, ethical standards, and organisational policies. • Maintain accurate records in CRM systems, supporting data-driven decision-making. Person specification Essential experience • Proven experience of securing income from at least two of the following areas: trusts and foundations, corporate partnerships or philanthropy. • Experience of developing successful funding applications, proposals and donor reports. • Experience of building and managing external relationships that lead to income generation or strategic partnership development. • Experience of managing a fundraising pipeline and working to income targets. • Experience of working collaboratively across teams to gather information and develop compelling donor communications. Essential knowledge and skills • Experience of fundraising in the international development, environmental or climate-related sectors. • Strong written communication skills, with the ability to write clear, persuasive and tailored proposals and reports. • Excellent relationship management and interpersonal skills, with the ability to engage and influence a wide range of stakeholders. • Strong organisational skills, with the ability to manage multiple priorities and deadlines effectively. • Good analytical skills, with the ability to use data and insight to monitor performance and improve fundraising activity. • Understanding of fundraising good practice, compliance and ethical standards. • Experience of using CRM systems and Microsoft Office applications. Personal attribute • Proactive, self-motivated and able to work independently in a home-based role. • Collaborative and adaptable, with the ability to work effectively across a small and ambitious organisation. • Strategic in outlook while remaining practical and delivery-focused. • Committed to WasteAid's mission and values. Desirable • Experience of developing corporate partnerships linked to sustainability, circular economy or shared-value goals. • Experience of supporting senior leaders with donor cultivation and stewardship. • Experience of working in a small charity or growing organisation. Success in the role In the first 12 months, success in this role is likely to include: • Growth in the value and quality of the fundraising pipeline • Submission of strong, timely proposals and reports to priority funders • Increased income from agreed fundraising streams • Effective stewardship and relationship management of key donors and partners • Accurate CRM records and clear internal reporting on fundraising activity and performance Guidance for Applicants To apply please send your CV and covering letter (no more than 2 pages) explaining your interest in the role and how your profile aligns with the criteria laid out in the person specification by email to with Partnerships and Philanthropy Manager in the email subject box. Deadline for applications is Monday 11th May 2026 Please note that WasteAid may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible. If we receive a very high response, we may close the vacancy early and will not accept further submissions. Only shortlisted candidates will be contacted. WasteAid is an equal opportunities employer, and we encourage applications from candidates from historically underrepresented groups.
May 06, 2026
Full time
About WasteAid WasteAid is an international non-governmental organisation that works in low and middle-income countries to implement environmental and economic development programmes, focusing on support to nascent green businesses and grassroots entrepreneurs. The work improves the livelihoods of some of the poorest and most marginalised, promotes circular economy innovation and contributes to a cleaner and healthier future for all. WasteAid promotes and shares locally appropriate, evidence based and inclusive practices, supporting and empowering others to take positive action. We partner with public, private and community-based organisations in countries where practices are harming the environment, economy and society. About the Role The Partnerships Manager will play a key role in driving income growth through philanthropy and strategic partnerships. Reporting to the CEO, this role will contribute to the delivery of an ambitious growth strategy. The post-holder will build and steward relationships with major donors, corporate partners, and philanthropic organisations to ensure alignment with organisational objectives, and will lead the development of high-quality fundraising and outreach that deepen engagement, grow income and strengthen relationships. This is a senior, hands-on role involving the management of a portfolio, proposal development/writing and leading conversations with donors. This role will line manage WasteAid's Communications Officer (0.6 FTE). Fundraising & Income Growth The initial focus of this role will be to grow income from trusts and foundations and selected corporate partnerships, with priorities agreed annually. • Implement and deliver WasteAid's Trusts and Foundations income stream with support and collaboration from CEO and Director of Programmes. • In collaboration with the SMT develop and implement a strategic plan to grow income from major donors, and corporate partnerships. • Work closely with the CEO and senior leadership to shape funding priorities and develop compelling cases for support. • Set and deliver ambitious income targets, ensuring a diverse and sustainable funding portfolio. • Stay informed on sector trends and emerging opportunities to drive innovation in fundraising approaches. • Ensure WasteAid's communications outputs support our fundraising goals. Relationship Management & Stakeholder Engagement • Maintain strong relationships with our existing funder base - philanthropists, and corporate partners and develop new relationships positioning WasteAid as a leading cause in the sector. • Undertake targeted outreach to develop new funding relationships and lead internally on incoming leads and enquiries. • Develop and deliver tailored donor engagement and stewardship strategies and events that enhance retention and long-term investment. • Represent WasteAid externally, leveraging networking and partnership opportunities to expand the supporter base. • Collaborate with programme teams to articulate impact and develop compelling donor communications. Leadership & Team Development • Champion excellence and fundraising good practice within the wider WasteAid team ensuring a culture of collaboration and excellence. • Embed best practices in fundraising, donor stewardship, and compliance across the team. • Adhere to good practice and WasteAid's policies and processes in the line management of the Communications Officer. Governance, Reporting & Compliance • Monitor, evaluate, and report on income performance, using insights to refine strategy and inform decision-making, working closely with the Head of Strategy and Impact • Ensure compliance with fundraising regulations, ethical standards, and organisational policies. • Maintain accurate records in CRM systems, supporting data-driven decision-making. Person specification Essential experience • Proven experience of securing income from at least two of the following areas: trusts and foundations, corporate partnerships or philanthropy. • Experience of developing successful funding applications, proposals and donor reports. • Experience of building and managing external relationships that lead to income generation or strategic partnership development. • Experience of managing a fundraising pipeline and working to income targets. • Experience of working collaboratively across teams to gather information and develop compelling donor communications. Essential knowledge and skills • Experience of fundraising in the international development, environmental or climate-related sectors. • Strong written communication skills, with the ability to write clear, persuasive and tailored proposals and reports. • Excellent relationship management and interpersonal skills, with the ability to engage and influence a wide range of stakeholders. • Strong organisational skills, with the ability to manage multiple priorities and deadlines effectively. • Good analytical skills, with the ability to use data and insight to monitor performance and improve fundraising activity. • Understanding of fundraising good practice, compliance and ethical standards. • Experience of using CRM systems and Microsoft Office applications. Personal attribute • Proactive, self-motivated and able to work independently in a home-based role. • Collaborative and adaptable, with the ability to work effectively across a small and ambitious organisation. • Strategic in outlook while remaining practical and delivery-focused. • Committed to WasteAid's mission and values. Desirable • Experience of developing corporate partnerships linked to sustainability, circular economy or shared-value goals. • Experience of supporting senior leaders with donor cultivation and stewardship. • Experience of working in a small charity or growing organisation. Success in the role In the first 12 months, success in this role is likely to include: • Growth in the value and quality of the fundraising pipeline • Submission of strong, timely proposals and reports to priority funders • Increased income from agreed fundraising streams • Effective stewardship and relationship management of key donors and partners • Accurate CRM records and clear internal reporting on fundraising activity and performance Guidance for Applicants To apply please send your CV and covering letter (no more than 2 pages) explaining your interest in the role and how your profile aligns with the criteria laid out in the person specification by email to with Partnerships and Philanthropy Manager in the email subject box. Deadline for applications is Monday 11th May 2026 Please note that WasteAid may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible. If we receive a very high response, we may close the vacancy early and will not accept further submissions. Only shortlisted candidates will be contacted. WasteAid is an equal opportunities employer, and we encourage applications from candidates from historically underrepresented groups.
Daniel Owen Ltd
Customer Liaison Officer
Daniel Owen Ltd Wakefield, Yorkshire
Temporary Customer Liaison Officer Location: Based in Sheffield covering Doncaster, Rotherham, Hull, Leeds, and Halifax. Contract: Temporary (initially 8 weeks, with potential to extend) Hours: Monday-Friday, 8:00am-4:30pm Rate: Flexible - dependent on experience The Role An exciting opportunity has arisen for an experienced Customer Liaison Officer to support projects across the Sheffield area. This role is initially offered on an 8 week temporary basis, with the possibility of extension. You will play a key role in resident engagement, acting as the main point of contact between customers, residents, and project teams to ensure works are delivered smoothly and professionally. The role will require travel between sites; candidates must have access to their own vehicle. Mileage expenses can be claimed. Key Responsibilities As a Customer Liaison Officer, your duties will include: Leading resident and community engagement activities and building strong local relationships Communicating clearly with residents about upcoming works, timelines, and expectations Acting as the main point of contact for resident enquiries, concerns, and feedback Coordinating access arrangements to support project delivery Resolving access or resident-related issues promptly, escalating where appropriate Maintaining accurate records of communications, access agreements, and issue resolution Essential Requirements Previous experience in a similar role Ability to handle sensitive situations with professionalism and empathy Strong communication, resilience, and negotiation skills Proficient in Microsoft Office Full UK driving licence and access to a vehicle Desirable Experience Previous experience in a Customer Liaison Officer / Tenant Liaison Officer / Resident Liaison Officer role Experience working within the social housing sector If you're an experienced Customer Liaison Officer looking for a short-term opportunity with longer-term potential, we'd love to hear from you. Please apply with your up-to-date CV or call Jess on (phone number removed)
May 06, 2026
Contractor
Temporary Customer Liaison Officer Location: Based in Sheffield covering Doncaster, Rotherham, Hull, Leeds, and Halifax. Contract: Temporary (initially 8 weeks, with potential to extend) Hours: Monday-Friday, 8:00am-4:30pm Rate: Flexible - dependent on experience The Role An exciting opportunity has arisen for an experienced Customer Liaison Officer to support projects across the Sheffield area. This role is initially offered on an 8 week temporary basis, with the possibility of extension. You will play a key role in resident engagement, acting as the main point of contact between customers, residents, and project teams to ensure works are delivered smoothly and professionally. The role will require travel between sites; candidates must have access to their own vehicle. Mileage expenses can be claimed. Key Responsibilities As a Customer Liaison Officer, your duties will include: Leading resident and community engagement activities and building strong local relationships Communicating clearly with residents about upcoming works, timelines, and expectations Acting as the main point of contact for resident enquiries, concerns, and feedback Coordinating access arrangements to support project delivery Resolving access or resident-related issues promptly, escalating where appropriate Maintaining accurate records of communications, access agreements, and issue resolution Essential Requirements Previous experience in a similar role Ability to handle sensitive situations with professionalism and empathy Strong communication, resilience, and negotiation skills Proficient in Microsoft Office Full UK driving licence and access to a vehicle Desirable Experience Previous experience in a Customer Liaison Officer / Tenant Liaison Officer / Resident Liaison Officer role Experience working within the social housing sector If you're an experienced Customer Liaison Officer looking for a short-term opportunity with longer-term potential, we'd love to hear from you. Please apply with your up-to-date CV or call Jess on (phone number removed)
Ackerman Pierce Ltd
Housing Officer
Ackerman Pierce Ltd Rugby, Warwickshire
Please only apply if you have over 2 years experience in the relating field Are you seeking a rewarding opportunity to make a difference in your community on a temporary basis with the potential for ongoing engagement? Do you have a passion for ensuring safe and harmonious living environments? If so, we want you to be a part of our dynamic team as a Temporary Housing Officer! My client are dedicated to providing high-quality housing services to our residents, and we need dedicated individuals like you to help us achieve this goal, even on a temporary basis. As a Housing Officer, you will play a crucial role in ensuring the smooth running of our housing operations. Your main duties will include: Succession and Assignments: Facilitating the smooth transfer of tenancies and managing succession cases with empathy and efficiency. Anti-Social Behavior (ASB) Management: Proactively addressing and resolving issues related to anti-social behavior to maintain a safe and peaceful community. Tenancy Enforcement: Enforcing tenancy agreements and policies to uphold standards of conduct and property maintenance. Tenancy Management: Providing support and guidance to tenants, addressing their concerns, and ensuring compliance with tenancy obligations. Inspections: Conducting regular inspections to assess property conditions, identify maintenance needs, and ensure compliance with regulations. We're looking for candidates who are highly organized, customer-focused, and adept at problem-solving. Strong communication skills and the ability to work collaboratively with colleagues and external stakeholders are essential. If you're ready to make a meaningful impact in the lives of our residents on a temporary basis with the possibility of continued involvement, apply now to join our team as a Housing Office
May 06, 2026
Seasonal
Please only apply if you have over 2 years experience in the relating field Are you seeking a rewarding opportunity to make a difference in your community on a temporary basis with the potential for ongoing engagement? Do you have a passion for ensuring safe and harmonious living environments? If so, we want you to be a part of our dynamic team as a Temporary Housing Officer! My client are dedicated to providing high-quality housing services to our residents, and we need dedicated individuals like you to help us achieve this goal, even on a temporary basis. As a Housing Officer, you will play a crucial role in ensuring the smooth running of our housing operations. Your main duties will include: Succession and Assignments: Facilitating the smooth transfer of tenancies and managing succession cases with empathy and efficiency. Anti-Social Behavior (ASB) Management: Proactively addressing and resolving issues related to anti-social behavior to maintain a safe and peaceful community. Tenancy Enforcement: Enforcing tenancy agreements and policies to uphold standards of conduct and property maintenance. Tenancy Management: Providing support and guidance to tenants, addressing their concerns, and ensuring compliance with tenancy obligations. Inspections: Conducting regular inspections to assess property conditions, identify maintenance needs, and ensure compliance with regulations. We're looking for candidates who are highly organized, customer-focused, and adept at problem-solving. Strong communication skills and the ability to work collaboratively with colleagues and external stakeholders are essential. If you're ready to make a meaningful impact in the lives of our residents on a temporary basis with the possibility of continued involvement, apply now to join our team as a Housing Office
Daniel Owen Ltd
Customer Liaison Officer
Daniel Owen Ltd City, Sheffield
Temporary Customer Liaison Officer Location: Based in Sheffield covering Doncaster, Rotherham, Hull, Leeds, and Halifax. Contract: Temporary (initially 8 weeks, with potential to extend) Hours: Monday-Friday, 8:00am-4:30pm Rate: Flexible - dependent on experience The Role An exciting opportunity has arisen for an experienced Customer Liaison Officer to support projects across the Sheffield area. This role is initially offered on an 8 week temporary basis, with the possibility of extension. You will play a key role in resident engagement, acting as the main point of contact between customers, residents, and project teams to ensure works are delivered smoothly and professionally. The role will require travel between sites; candidates must have access to their own vehicle. Mileage expenses can be claimed. Key Responsibilities As a Customer Liaison Officer, your duties will include: Leading resident and community engagement activities and building strong local relationships Communicating clearly with residents about upcoming works, timelines, and expectations Acting as the main point of contact for resident enquiries, concerns, and feedback Coordinating access arrangements to support project delivery Resolving access or resident-related issues promptly, escalating where appropriate Maintaining accurate records of communications, access agreements, and issue resolution Essential Requirements Previous experience in a similar role Ability to handle sensitive situations with professionalism and empathy Strong communication, resilience, and negotiation skills Proficient in Microsoft Office Full UK driving licence and access to a vehicle Desirable Experience Previous experience in a Customer Liaison Officer / Tenant Liaison Officer / Resident Liaison Officer role Experience working within the social housing sector If you're an experienced Customer Liaison Officer looking for a short-term opportunity with longer-term potential, we'd love to hear from you. Please apply with your up-to-date CV or call Jess on (phone number removed)
May 06, 2026
Seasonal
Temporary Customer Liaison Officer Location: Based in Sheffield covering Doncaster, Rotherham, Hull, Leeds, and Halifax. Contract: Temporary (initially 8 weeks, with potential to extend) Hours: Monday-Friday, 8:00am-4:30pm Rate: Flexible - dependent on experience The Role An exciting opportunity has arisen for an experienced Customer Liaison Officer to support projects across the Sheffield area. This role is initially offered on an 8 week temporary basis, with the possibility of extension. You will play a key role in resident engagement, acting as the main point of contact between customers, residents, and project teams to ensure works are delivered smoothly and professionally. The role will require travel between sites; candidates must have access to their own vehicle. Mileage expenses can be claimed. Key Responsibilities As a Customer Liaison Officer, your duties will include: Leading resident and community engagement activities and building strong local relationships Communicating clearly with residents about upcoming works, timelines, and expectations Acting as the main point of contact for resident enquiries, concerns, and feedback Coordinating access arrangements to support project delivery Resolving access or resident-related issues promptly, escalating where appropriate Maintaining accurate records of communications, access agreements, and issue resolution Essential Requirements Previous experience in a similar role Ability to handle sensitive situations with professionalism and empathy Strong communication, resilience, and negotiation skills Proficient in Microsoft Office Full UK driving licence and access to a vehicle Desirable Experience Previous experience in a Customer Liaison Officer / Tenant Liaison Officer / Resident Liaison Officer role Experience working within the social housing sector If you're an experienced Customer Liaison Officer looking for a short-term opportunity with longer-term potential, we'd love to hear from you. Please apply with your up-to-date CV or call Jess on (phone number removed)
Royal British Legion
Membership Engagement Administrator
Royal British Legion
Are you an experienced Administrator looking for a new opportunity? Would you like to join a busy team within a leading UK Charity? We would love to hear from you! We are looking for a Membership Engagement Administrator to join our South West region team. Our Membership Engagement Team provide support, advice and guidance to ensure that our members can continue to be the force for good in their communities. This role will see you play an integral part in helping the Membership Team to be the best they can be! This role will see you providing administrative services to the South West Membership Engagement team covering Cornwall, Devon, Dorset, Hampshire, Isle of Wight, Somerset and Wiltshire. You will be supporting your designated areas counties, districts and branches. It is a varied role and you will have the ability to prioritise a range of tasks and engage effectively with a range of audiences. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. Reporting to the Membership Engagement Manager, some of your key focuses will include: - Coordinating and supporting a range of meetings and events to ensure the smooth operation of the designated membership area - Managing the Regional admin inbox and post distribution to staff - Managing a range of documents for the region relating to the oversight of the region, including compliance data - Supporting the Membership Engagement Officers in ensuring that stakeholders and members are compliant - Providing a range of reports and updates to the Membership Engagement Manager and Head of Membership Engagement - Producing the template and compile the content for the production of county / district newsletters - Managing database of volunteers, ensuring that training and DBS checks are completed and up to date - Maintaining communication with active volunteers, including a regular regional update bulletin In this role, you will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel within the region covering Cornwall through to Hampshire (incl. for monthly team meetings). Given the responsibilities associated with the role, it is a requirement that you live within reasonable distance of the designated region of responsibility. Employee benefits include - - 28 day's paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days - Enhanced paid maternity, paternity and adoption leave - Generous pension contributions, with Employer contributions ranging from 6% to 10% - Range of flexible working options may be available, depending on your role - Employee Assistance Programme providing confidential counselling, financial and legal advice - Range of courses delivered by learning specialists to support your development goals and objectives - Opportunities to volunteer - Travel loans, Cycle to Work, and more! For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
May 06, 2026
Full time
Are you an experienced Administrator looking for a new opportunity? Would you like to join a busy team within a leading UK Charity? We would love to hear from you! We are looking for a Membership Engagement Administrator to join our South West region team. Our Membership Engagement Team provide support, advice and guidance to ensure that our members can continue to be the force for good in their communities. This role will see you play an integral part in helping the Membership Team to be the best they can be! This role will see you providing administrative services to the South West Membership Engagement team covering Cornwall, Devon, Dorset, Hampshire, Isle of Wight, Somerset and Wiltshire. You will be supporting your designated areas counties, districts and branches. It is a varied role and you will have the ability to prioritise a range of tasks and engage effectively with a range of audiences. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. Reporting to the Membership Engagement Manager, some of your key focuses will include: - Coordinating and supporting a range of meetings and events to ensure the smooth operation of the designated membership area - Managing the Regional admin inbox and post distribution to staff - Managing a range of documents for the region relating to the oversight of the region, including compliance data - Supporting the Membership Engagement Officers in ensuring that stakeholders and members are compliant - Providing a range of reports and updates to the Membership Engagement Manager and Head of Membership Engagement - Producing the template and compile the content for the production of county / district newsletters - Managing database of volunteers, ensuring that training and DBS checks are completed and up to date - Maintaining communication with active volunteers, including a regular regional update bulletin In this role, you will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel within the region covering Cornwall through to Hampshire (incl. for monthly team meetings). Given the responsibilities associated with the role, it is a requirement that you live within reasonable distance of the designated region of responsibility. Employee benefits include - - 28 day's paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days - Enhanced paid maternity, paternity and adoption leave - Generous pension contributions, with Employer contributions ranging from 6% to 10% - Range of flexible working options may be available, depending on your role - Employee Assistance Programme providing confidential counselling, financial and legal advice - Range of courses delivered by learning specialists to support your development goals and objectives - Opportunities to volunteer - Travel loans, Cycle to Work, and more! For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
Niyaa People Ltd
ASB Officer
Niyaa People Ltd Leicester, Leicestershire
An opportunity has arisen for an experienced ASB Officer to join a well-established housing association in Leicester on a temporary basis. This is a hybrid and flexible working role, combining community-based work with remote administrative duties, offering a balanced and supportive working arrangement. You will be supporting their housing management team in delivering effective ASB services across local neighbourhoods and communities. You will play a key role in managing ASB cases, improving tenant satisfaction, and contributing to safer and more sustainable communities across your allocated patch. Key Responsibilities of the ASB Officer: Manage a varied caseload of anti-social behaviour reports from initial complaint through to resolution Conduct estate visits, home visits, interviews, and community-based investigations Gather evidence and build case files to support appropriate case progression and outcomes Work closely with tenants, complainants, and alleged perpetrators to resolve disputes effectively Take proportionate enforcement action where required, including warnings, tenancy enforcement, and legal escalation Provide proactive housing management support across designated neighbourhood areas Maintain accurate and detailed case records using housing management and CRM systems Liaise with key partners including Police, PCSOs, safeguarding teams, and local agencies Support tenancy sustainment by addressing nuisance behaviour and promoting positive engagement Identify safeguarding and risk concerns, making appropriate referrals in line with procedures Complete timely case updates, reports, and administrative tasks between field visits Ideal Candidate: Experienced Housing or ASB Officer with strong frontline case management experience Confident managing complex ASB cases from investigation through to resolution Skilled in evidence gathering, case building, and enforcement processes Comfortable working independently across a community-based patch Strong communication skills with the ability to engage effectively with residents and partner agencies Experience using housing management systems such as Orchard, Microsoft Dynamics, or similar CRM platforms Highly organised with strong prioritisation and time management skills Full UK driving licence and willingness to travel across Leicester and surrounding areas What's on Offer: Full time Mon - Fri Hybrid and flexible working Contract with immediate start Opportunity to gain experience with a reputable housing association If this ASB Officer role is of interest, please apply or contact (url removed)
May 06, 2026
Contractor
An opportunity has arisen for an experienced ASB Officer to join a well-established housing association in Leicester on a temporary basis. This is a hybrid and flexible working role, combining community-based work with remote administrative duties, offering a balanced and supportive working arrangement. You will be supporting their housing management team in delivering effective ASB services across local neighbourhoods and communities. You will play a key role in managing ASB cases, improving tenant satisfaction, and contributing to safer and more sustainable communities across your allocated patch. Key Responsibilities of the ASB Officer: Manage a varied caseload of anti-social behaviour reports from initial complaint through to resolution Conduct estate visits, home visits, interviews, and community-based investigations Gather evidence and build case files to support appropriate case progression and outcomes Work closely with tenants, complainants, and alleged perpetrators to resolve disputes effectively Take proportionate enforcement action where required, including warnings, tenancy enforcement, and legal escalation Provide proactive housing management support across designated neighbourhood areas Maintain accurate and detailed case records using housing management and CRM systems Liaise with key partners including Police, PCSOs, safeguarding teams, and local agencies Support tenancy sustainment by addressing nuisance behaviour and promoting positive engagement Identify safeguarding and risk concerns, making appropriate referrals in line with procedures Complete timely case updates, reports, and administrative tasks between field visits Ideal Candidate: Experienced Housing or ASB Officer with strong frontline case management experience Confident managing complex ASB cases from investigation through to resolution Skilled in evidence gathering, case building, and enforcement processes Comfortable working independently across a community-based patch Strong communication skills with the ability to engage effectively with residents and partner agencies Experience using housing management systems such as Orchard, Microsoft Dynamics, or similar CRM platforms Highly organised with strong prioritisation and time management skills Full UK driving licence and willingness to travel across Leicester and surrounding areas What's on Offer: Full time Mon - Fri Hybrid and flexible working Contract with immediate start Opportunity to gain experience with a reputable housing association If this ASB Officer role is of interest, please apply or contact (url removed)
Alzheimer's Research UK
Senior Email Channel Officer - FTC
Alzheimer's Research UK Cambridge, Cambridgeshire
The Senior Email Channel Officer is a critical role in planning, creating, delivering and optimising our email campaigns and automated supporter journeys. The role ensures supporters receive timely, relevant and engaging communications that strengthen their relationship with the charity and drive meaningful action. The post holder will have experience in achieving KPI s such as improved campaign engagement metrics; improved automated journeys to increase retention, reactivation and income; delivering email accuracy and quality; and contributing to the overall Supporter Experience Strategy to build lifetime value through more supporters, staying longer and doing more. This is a 12-month FTC Key Responsibilities: Campaign and Automation Journey Planning & Delivery Hands on delivery, including build and test high quality email campaigns that support fundraising, supporter engagement and other organisational priorities such as volunteering and campaigning actions. Build, test and optimise automated email journeys that welcome, retain, steward and reactivate supporters, building performance knowledge and insight that can be replicated across different supporter products and journeys. Support the Email Channel Manager with overseeing the email marketing calendar and sign offs where needed. Work with data and CRM teams to improve trigger logic, personalisation and segmentation, using your audience understanding to incorporate targeting and personalisation using customer data and dynamic content logic. Advise on the integration of email within multi-channel campaigns (e.g. email, SMS, Whatsapp, direct mail, social and telephone) Reporting, Performance & Insight Monitor performance and continuously refine journeys to improve conversion, engagement and lifetime value. Work with Business Intelligence, Insight and Digital Analytics teams to produce regular reports on email performance, offering clear insights and recommendations. Use A/B testing, segmentation and behavioural insights to drive continuous improvement. Ensure activity aligns with KPIs around engagement, retention, income and supporter satisfaction. Data, Compliance & Quality Assurance Ensure all email activity is fully compliant with GDPR, PECR, consent and internal data governance. Working closely with the website team, carry out thorough QA across content, links, rendering and segmentation before deployment. Champion accessibility, inclusive language and best practice UX within email design. Collaboration & Stakeholder Management Work closely with internal teams needing email support, advising on strategy, best practice and channel suitability. Work closely with digital, brand, design, marketing, data and analytics and supporter engagement teams to improve the supporter experience. Work closely with other internal teams needing email support, advising on strategy, best practice and channel suitability. Liaise with platform and technology partners to troubleshoot issues and support continuous improvement. Platform & Technical Ownership Strong use of ESP platforms such as Dotdigital, Salesforce Marketing Cloud, or equivalent to build and optimise emails and journeys. Support the development of templates, modules, reusable assets and stronger processes. Contribute to platform migrations or upgrades, ensuring smooth transitions and improved capability. Identify and implement workflow improvements between the Supporter Experience and Data teams to increase effectiveness and reduce lead times for campaign deployment. Training & Upskilling Champion email channel best practise to uphold high quality assurance and executional standards. Support the Email Channel Manager with upskilling and mentoring junior team members in email and channel best practice, automations, segmentation, project planning and supporter journeys. Create and maintain documentation of learnings, processes, ways of working and results where required. Knowledge, skills and experience needed: Significant experience delivering email campaigns and automated journeys in a fundraising, marketing or digital environment. Hands on experience with email marketing platforms and CRM systems. Proven track record of improving performance through testing and optimisation. Experience working with data teams and segmentation logic. Familiarity with behavioural insights or loyalty building techniques. Strong understanding of email best practice, including accessibility, personalisation and UX. Knowledge of GDPR, PECR and data governance standards. Excellent copywriting and editing skills. Strong analytical skills with ability to turn insight into action. Have experience with interpreting and using reporting tools (Google Analytics, PowerBI, Lookerstudio or equivalent). Ability to manage multiple projects with competing deadlines. Ability to work collaboratively across teams and managing stakeholders. Comfortable working autonomously, prioritising delivery. Proactive mindset, self-starter and passionate about customer-first communication. Excellent attention to detail and organisational skills Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £37,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 17th May 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
May 06, 2026
Full time
The Senior Email Channel Officer is a critical role in planning, creating, delivering and optimising our email campaigns and automated supporter journeys. The role ensures supporters receive timely, relevant and engaging communications that strengthen their relationship with the charity and drive meaningful action. The post holder will have experience in achieving KPI s such as improved campaign engagement metrics; improved automated journeys to increase retention, reactivation and income; delivering email accuracy and quality; and contributing to the overall Supporter Experience Strategy to build lifetime value through more supporters, staying longer and doing more. This is a 12-month FTC Key Responsibilities: Campaign and Automation Journey Planning & Delivery Hands on delivery, including build and test high quality email campaigns that support fundraising, supporter engagement and other organisational priorities such as volunteering and campaigning actions. Build, test and optimise automated email journeys that welcome, retain, steward and reactivate supporters, building performance knowledge and insight that can be replicated across different supporter products and journeys. Support the Email Channel Manager with overseeing the email marketing calendar and sign offs where needed. Work with data and CRM teams to improve trigger logic, personalisation and segmentation, using your audience understanding to incorporate targeting and personalisation using customer data and dynamic content logic. Advise on the integration of email within multi-channel campaigns (e.g. email, SMS, Whatsapp, direct mail, social and telephone) Reporting, Performance & Insight Monitor performance and continuously refine journeys to improve conversion, engagement and lifetime value. Work with Business Intelligence, Insight and Digital Analytics teams to produce regular reports on email performance, offering clear insights and recommendations. Use A/B testing, segmentation and behavioural insights to drive continuous improvement. Ensure activity aligns with KPIs around engagement, retention, income and supporter satisfaction. Data, Compliance & Quality Assurance Ensure all email activity is fully compliant with GDPR, PECR, consent and internal data governance. Working closely with the website team, carry out thorough QA across content, links, rendering and segmentation before deployment. Champion accessibility, inclusive language and best practice UX within email design. Collaboration & Stakeholder Management Work closely with internal teams needing email support, advising on strategy, best practice and channel suitability. Work closely with digital, brand, design, marketing, data and analytics and supporter engagement teams to improve the supporter experience. Work closely with other internal teams needing email support, advising on strategy, best practice and channel suitability. Liaise with platform and technology partners to troubleshoot issues and support continuous improvement. Platform & Technical Ownership Strong use of ESP platforms such as Dotdigital, Salesforce Marketing Cloud, or equivalent to build and optimise emails and journeys. Support the development of templates, modules, reusable assets and stronger processes. Contribute to platform migrations or upgrades, ensuring smooth transitions and improved capability. Identify and implement workflow improvements between the Supporter Experience and Data teams to increase effectiveness and reduce lead times for campaign deployment. Training & Upskilling Champion email channel best practise to uphold high quality assurance and executional standards. Support the Email Channel Manager with upskilling and mentoring junior team members in email and channel best practice, automations, segmentation, project planning and supporter journeys. Create and maintain documentation of learnings, processes, ways of working and results where required. Knowledge, skills and experience needed: Significant experience delivering email campaigns and automated journeys in a fundraising, marketing or digital environment. Hands on experience with email marketing platforms and CRM systems. Proven track record of improving performance through testing and optimisation. Experience working with data teams and segmentation logic. Familiarity with behavioural insights or loyalty building techniques. Strong understanding of email best practice, including accessibility, personalisation and UX. Knowledge of GDPR, PECR and data governance standards. Excellent copywriting and editing skills. Strong analytical skills with ability to turn insight into action. Have experience with interpreting and using reporting tools (Google Analytics, PowerBI, Lookerstudio or equivalent). Ability to manage multiple projects with competing deadlines. Ability to work collaboratively across teams and managing stakeholders. Comfortable working autonomously, prioritising delivery. Proactive mindset, self-starter and passionate about customer-first communication. Excellent attention to detail and organisational skills Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £37,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 17th May 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
Community Outreach Officer Edinburgh 0.6FTE
The Bike Station, Edinburgh Edinburgh, Midlothian
The Bike Station (Recycle to Cycle & Recycle to Cycle Trading Ltd.) Job Title: Community Outreach Officer (please note this role is subject to a PVG Disclosure Scotland check) Location: Edinburgh Reports To: Communities Manager Contract: Permanent Hours: 0.6FTE (21 hours/week) Salary: £27,127 FTE Purpose of the role The post will engage with communities in Edinburgh, with particular focus on our Kids Bike Life programme. Kids Bike Life (KBL) is a project designed to enable more young people and their adults to choose cycling. Having started delivery of the project in 2024/25, we have built relationships with schools, young people, their adults and the surrounding communities to deliver a programme of activity to increase cycling in the area. The role will primarily involve working with our Cycle Trainer Ride Leaders to schedule activities for the Kids Bike Life programme, developing new partnerships (with schools and community organisations) and maintaining existing relationships. Throughout the delivery of the programme you will be expected to keep records and evaluate in line with reporting requirements. You may be expected to support the Communities Manager in future fundraising bids for the project or other such community projects. Key Responsibilities Plan and coordinate delivery of the Kids Bike Life programme in Edinburgh Engage with partner organisations, identify the most appropriate partnerships for Bike Station projects and develop and maintain relationships with selected partners Act as the primary point of contact for partners, sharing information about the programme and dealing with their enquiries and any problems that arise Ensure appropriate data is collected for robust evaluation of the programme, contribute to analysis and presentation of data for reporting and funding applications etc Work with Communities Manager and Perth counterpart to ensure the projects are delivered consistently and are continually improved Work closely with the Cycle Trainer Ride Leaders to schedule Kids Bike Life sessions Develop a strategy for the integration of cargo bikes into the Kids Bike Life project Coordinate freelancers or volunteers required to assist with delivery of activities With support of Community Mechanics and/or Cycle Trainer Ride Leader, design events for the programme Support the recruitment of staff joining the Communities Team Support the Communications Officer by providing relevant materials (e.g. photos, quotes etc.) Operate within a set delivery budget that is prescribed and monitored Comply with all current legislation and Recycle to Cycle policies Work with the Bike Station team Assist with the delivery of other communities projects and activities Where necessary, assist in the development of new community programmes Person Specification Experience Delivering behaviour change programmes using a community development approach Partnership working with local authorities, community planning partners and the community and voluntary sector Ability to work independently and make decisions with minimal supervision; enthusiastic and self motivated Good level of IT literacy including use of Google suite Good understanding and experience of community development theory and practice Excellent knowledge and understanding of the workings of the community and voluntary sector Understanding of local and national social policy Developing and delivering projects in seldom heard communities Excellent track record of organising, promoting and carrying through events Leading group workshops and training activities Contributing to successful funding applications Skills Good verbal and written communication skills Understanding of the community and voluntary sector Good time management skills and attention to detail Innovative, analytical and a great problem solver Ability to work independently and as part of a team Experience of participatory processes of community engagement Application deadline Deadline for application: Monday 4 May 2026 (midnight) - interviews w/b 11 May 2026
May 06, 2026
Full time
The Bike Station (Recycle to Cycle & Recycle to Cycle Trading Ltd.) Job Title: Community Outreach Officer (please note this role is subject to a PVG Disclosure Scotland check) Location: Edinburgh Reports To: Communities Manager Contract: Permanent Hours: 0.6FTE (21 hours/week) Salary: £27,127 FTE Purpose of the role The post will engage with communities in Edinburgh, with particular focus on our Kids Bike Life programme. Kids Bike Life (KBL) is a project designed to enable more young people and their adults to choose cycling. Having started delivery of the project in 2024/25, we have built relationships with schools, young people, their adults and the surrounding communities to deliver a programme of activity to increase cycling in the area. The role will primarily involve working with our Cycle Trainer Ride Leaders to schedule activities for the Kids Bike Life programme, developing new partnerships (with schools and community organisations) and maintaining existing relationships. Throughout the delivery of the programme you will be expected to keep records and evaluate in line with reporting requirements. You may be expected to support the Communities Manager in future fundraising bids for the project or other such community projects. Key Responsibilities Plan and coordinate delivery of the Kids Bike Life programme in Edinburgh Engage with partner organisations, identify the most appropriate partnerships for Bike Station projects and develop and maintain relationships with selected partners Act as the primary point of contact for partners, sharing information about the programme and dealing with their enquiries and any problems that arise Ensure appropriate data is collected for robust evaluation of the programme, contribute to analysis and presentation of data for reporting and funding applications etc Work with Communities Manager and Perth counterpart to ensure the projects are delivered consistently and are continually improved Work closely with the Cycle Trainer Ride Leaders to schedule Kids Bike Life sessions Develop a strategy for the integration of cargo bikes into the Kids Bike Life project Coordinate freelancers or volunteers required to assist with delivery of activities With support of Community Mechanics and/or Cycle Trainer Ride Leader, design events for the programme Support the recruitment of staff joining the Communities Team Support the Communications Officer by providing relevant materials (e.g. photos, quotes etc.) Operate within a set delivery budget that is prescribed and monitored Comply with all current legislation and Recycle to Cycle policies Work with the Bike Station team Assist with the delivery of other communities projects and activities Where necessary, assist in the development of new community programmes Person Specification Experience Delivering behaviour change programmes using a community development approach Partnership working with local authorities, community planning partners and the community and voluntary sector Ability to work independently and make decisions with minimal supervision; enthusiastic and self motivated Good level of IT literacy including use of Google suite Good understanding and experience of community development theory and practice Excellent knowledge and understanding of the workings of the community and voluntary sector Understanding of local and national social policy Developing and delivering projects in seldom heard communities Excellent track record of organising, promoting and carrying through events Leading group workshops and training activities Contributing to successful funding applications Skills Good verbal and written communication skills Understanding of the community and voluntary sector Good time management skills and attention to detail Innovative, analytical and a great problem solver Ability to work independently and as part of a team Experience of participatory processes of community engagement Application deadline Deadline for application: Monday 4 May 2026 (midnight) - interviews w/b 11 May 2026
St Giles Trust
Senior Engagement Officer
St Giles Trust Neath, West Glamorgan
Are you a proactive, relationship-focused individual with a passion for community engagement and supporting people facing disadvantage? Do you have experience working collaboratively with partners and engaging individuals who may face barriers to participation? If so, St Giles Trust is looking for a highly motivated Senior Engagement Officer to play a key role in delivering an exciting community heritage project in partnership with the National Trust. About St Giles Trust An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. About the Project This innovative new project will create opportunities for people who are often excluded from heritage and community spaces. Working in partnership with the National Trust at Aberdulais, the project will: Recruit, train and support new volunteers using our lived experience peer-led model Deliver community events and activities to engage local people and visitors Increase access to heritage and nature, improving wellbeing Build a more diverse and sustainable volunteer base to support the future of the site About this key role You will lead on community engagement and partnership development, helping to successfully deliver this 15-month project. You will build strong relationships with local stakeholders, support volunteer recruitment and development, and coordinate a range of activities and events. Working closely with the Wales team, you will: Develop and maintain effective partnerships with local organisations and stakeholders Support delivery of a lived experience heritage training programme Help recruit, support and develop volunteers Coordinate events, activities and community engagement initiatives Promote the project and support outreach and recruitment Maintain accurate records and contribute to monitoring and reporting Support the development of a sustainability plan for the project What we are looking for Experience of building partnerships and working with a range of stakeholders Experience supporting or delivering community, volunteering or engagement programmes Experience supporting individuals facing barriers to participation Ability to organise and deliver events or group activities Strong communication, organisational and administrative skills Ability to manage a varied workload and meet deadlines Confidence using digital tools and supporting outreach or promotion Awareness of safeguarding, risk management and professional boundaries. Please note: this role requires an Enhanced DBS check. In return, you can expect a competitive salary, generous leave allowance, staff pension, access to clinical supervision, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more. We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation. St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy. Closing date: 9 am on 7th May 2026. Uwch Swyddog Ymgysylltu £23,600 y flwyddyn + buddion Rhan amser/28 awr yr wythnos Cytundeb tymor penodol (15 mis, gyda'r posibilrwydd o estyniad) Aberdulais, Cymru Cyf: SEO-261 A ydych chi'n unigolyn rhagweithiol sy'n ffocysu ar berthnasoedd ac yn frwd dros ymgysylltu â'r gymuned a chefnogi pobl sy'n wynebu anfantais? A oes gennych chi brofiad o weithio ar y cyd â phartneriaid ac ymgysylltu ag unigolion a allai wynebu rhwystrau i gyfranogi? Os felly, mae Ymddiriedolaeth St Giles yn chwilio am Uwch Swyddog Ymgysylltu â chymhelliant uchel i chwarae rhan allweddol wrth gyflawni prosiect treftadaeth gymunedol cyffrous mewn partneriaeth â'r Ymddiriedolaeth Genedlaethol. Ynghylch Ymddiriedolaeth St Giles Elusen uchelgeisiol, wedi i hen sefydlu sy n helpu pobl sy n wynebu helbulon i ddod o hyd i swyddi, cartrefi a r gefnogaeth gywir yw Ymddiriedolaeth St Giles. Yn ganolog i n hethos yw ein cred bod pobl sydd â phrofiad uniongyrchol o oresgyn problemau, megis cefndir troseddol, digartrefedd, dibyniaeth ar gyffuriau ac alcohol a bod yn aelod o gang, yn allweddol i sicrhau newid positif mewn eraill. Ynglŷn â'r Prosiect Bydd y prosiect arloesol newydd hwn yn creu cyfleoedd i bobl sy'n aml yn cael eu heithrio o ofodau treftadaeth a chymunedol. Gan weithio mewn partneriaeth â'r Ymddiriedolaeth Genedlaethol yn Aberdulais, bydd y prosiect yn: Recriwtio, hyfforddi a chefnogi gwirfoddolwyr newydd gan ddefnyddio ein model profiad uniongyrchol dan arweiniad cyfoedion Cynnal digwyddiadau a gweithgareddau cymunedol er mwyn ymgysylltu â phobl leol ac ymwelwyr Cynyddu mynediad at dreftadaeth a natur, gan wella llesiant Adeiladu sylfaen wirfoddolwyr mwy amrywiol a chynaliadwy er mwyn cefnogi dyfodol y safle Ynghylch y rôl allweddol hon Byddwch yn arwain ar ymgysylltu cymunedol a datblygu partneriaethau, gan helpu i gyflawni'r prosiect 15 mis hwn yn llwyddiannus. Byddwch yn meithrin perthnasoedd cryf â rhanddeiliaid lleol, yn cefnogi recriwtio a datblygu gwirfoddolwyr, ac yn cydlynu amrywiaeth o weithgareddau a digwyddiadau. Gan weithio'n agos gyda thîm Cymru, byddwch yn: Datblygu a chynnal partneriaethau effeithiol gyda sefydliadau a rhanddeiliaid lleol Cefnogi cyflwyno rhaglen hyfforddi treftadaeth profiad uniongyrchol Helpu i recriwtio, cefnogi a datblygu gwirfoddolwyr Cydlynu digwyddiadau, gweithgareddau a mentrau ymgysylltu cymunedol Hyrwyddo'r prosiect a chefnogi allgymorth a recriwtio Cynnal cofnodion cywir a chyfrannu at fonitro ac adrodd Cefnogi datblygiad cynllun cynaliadwyedd ar gyfer y prosiect Yr hyn rydym yn chwilio amdano Profiad o adeiladu partneriaethau a gweithio gydag amrywiaeth o randdeiliaid Profiad o gefnogi neu gyflwyno rhaglenni cymunedol, gwirfoddoli neu ymgysylltu Profiad o gefnogi unigolion sy'n wynebu rhwystrau i gyfranogiad Y gallu i drefnu a chyflwyno digwyddiadau neu weithgareddau grŵp Sgiliau cyfathrebu, trefnu a gweinyddu cryf Y gallu i reoli llwyth gwaith amrywiol a chwrdd â therfynau amser Hyder wrth ddefnyddio offer digidol a chefnogi allgymorth neu hyrwyddo Ymwybyddiaeth o ddiogelu, rheoli risg a ffiniau proffesiynol. Noder: mae'r rôl hon yn gofyn am wiriad DBS Uwch. Yn gyfnewid am hyn, gallwch ddisgwyl cyflog cystadleuol, lwfans absenoldeb hael, pensiwn staff, mynediad at oruchwyliaeth glinigol, gweithio hyblyg, rhaglen fentora, gwasanaeth cyngor a chwnsela, benthyciad tocyn tymor a llawer mwy. Rydym yn gyflogwr ecwiti a chynhwysol. Rydym yn croesawu pob cais, ac yn arbennig yn annog ceisiadau gan bobl o'r mwyafrif byd-eang (du, brown, aml-dreftadaeth) a'r rhai sy'n uniaethu fel anabl, niwro-eang, neu niwro-amrywiol, gydag unrhyw nodweddion gwarchodedig a/neu rwystrau neu heriau cymdeithasol. Rydym yn gwerthfawrogi'r effaith rymusol ac addysgiadol y gall pob profiad ymarferol ac amrywiaeth meddwl ei gynnig i'r sefydliad. Bydd St Giles yn gwarantu cyfweliad i bob ymgeisydd anabl sy'n bodloni'r meini prawf gofynnol a nodir yn y Disgrifiad Swydd ar gyfer y swydd wag hon. Dyddiad cau: 9am ar 7 Mai 2026
May 06, 2026
Full time
Are you a proactive, relationship-focused individual with a passion for community engagement and supporting people facing disadvantage? Do you have experience working collaboratively with partners and engaging individuals who may face barriers to participation? If so, St Giles Trust is looking for a highly motivated Senior Engagement Officer to play a key role in delivering an exciting community heritage project in partnership with the National Trust. About St Giles Trust An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. About the Project This innovative new project will create opportunities for people who are often excluded from heritage and community spaces. Working in partnership with the National Trust at Aberdulais, the project will: Recruit, train and support new volunteers using our lived experience peer-led model Deliver community events and activities to engage local people and visitors Increase access to heritage and nature, improving wellbeing Build a more diverse and sustainable volunteer base to support the future of the site About this key role You will lead on community engagement and partnership development, helping to successfully deliver this 15-month project. You will build strong relationships with local stakeholders, support volunteer recruitment and development, and coordinate a range of activities and events. Working closely with the Wales team, you will: Develop and maintain effective partnerships with local organisations and stakeholders Support delivery of a lived experience heritage training programme Help recruit, support and develop volunteers Coordinate events, activities and community engagement initiatives Promote the project and support outreach and recruitment Maintain accurate records and contribute to monitoring and reporting Support the development of a sustainability plan for the project What we are looking for Experience of building partnerships and working with a range of stakeholders Experience supporting or delivering community, volunteering or engagement programmes Experience supporting individuals facing barriers to participation Ability to organise and deliver events or group activities Strong communication, organisational and administrative skills Ability to manage a varied workload and meet deadlines Confidence using digital tools and supporting outreach or promotion Awareness of safeguarding, risk management and professional boundaries. Please note: this role requires an Enhanced DBS check. In return, you can expect a competitive salary, generous leave allowance, staff pension, access to clinical supervision, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more. We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation. St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy. Closing date: 9 am on 7th May 2026. Uwch Swyddog Ymgysylltu £23,600 y flwyddyn + buddion Rhan amser/28 awr yr wythnos Cytundeb tymor penodol (15 mis, gyda'r posibilrwydd o estyniad) Aberdulais, Cymru Cyf: SEO-261 A ydych chi'n unigolyn rhagweithiol sy'n ffocysu ar berthnasoedd ac yn frwd dros ymgysylltu â'r gymuned a chefnogi pobl sy'n wynebu anfantais? A oes gennych chi brofiad o weithio ar y cyd â phartneriaid ac ymgysylltu ag unigolion a allai wynebu rhwystrau i gyfranogi? Os felly, mae Ymddiriedolaeth St Giles yn chwilio am Uwch Swyddog Ymgysylltu â chymhelliant uchel i chwarae rhan allweddol wrth gyflawni prosiect treftadaeth gymunedol cyffrous mewn partneriaeth â'r Ymddiriedolaeth Genedlaethol. Ynghylch Ymddiriedolaeth St Giles Elusen uchelgeisiol, wedi i hen sefydlu sy n helpu pobl sy n wynebu helbulon i ddod o hyd i swyddi, cartrefi a r gefnogaeth gywir yw Ymddiriedolaeth St Giles. Yn ganolog i n hethos yw ein cred bod pobl sydd â phrofiad uniongyrchol o oresgyn problemau, megis cefndir troseddol, digartrefedd, dibyniaeth ar gyffuriau ac alcohol a bod yn aelod o gang, yn allweddol i sicrhau newid positif mewn eraill. Ynglŷn â'r Prosiect Bydd y prosiect arloesol newydd hwn yn creu cyfleoedd i bobl sy'n aml yn cael eu heithrio o ofodau treftadaeth a chymunedol. Gan weithio mewn partneriaeth â'r Ymddiriedolaeth Genedlaethol yn Aberdulais, bydd y prosiect yn: Recriwtio, hyfforddi a chefnogi gwirfoddolwyr newydd gan ddefnyddio ein model profiad uniongyrchol dan arweiniad cyfoedion Cynnal digwyddiadau a gweithgareddau cymunedol er mwyn ymgysylltu â phobl leol ac ymwelwyr Cynyddu mynediad at dreftadaeth a natur, gan wella llesiant Adeiladu sylfaen wirfoddolwyr mwy amrywiol a chynaliadwy er mwyn cefnogi dyfodol y safle Ynghylch y rôl allweddol hon Byddwch yn arwain ar ymgysylltu cymunedol a datblygu partneriaethau, gan helpu i gyflawni'r prosiect 15 mis hwn yn llwyddiannus. Byddwch yn meithrin perthnasoedd cryf â rhanddeiliaid lleol, yn cefnogi recriwtio a datblygu gwirfoddolwyr, ac yn cydlynu amrywiaeth o weithgareddau a digwyddiadau. Gan weithio'n agos gyda thîm Cymru, byddwch yn: Datblygu a chynnal partneriaethau effeithiol gyda sefydliadau a rhanddeiliaid lleol Cefnogi cyflwyno rhaglen hyfforddi treftadaeth profiad uniongyrchol Helpu i recriwtio, cefnogi a datblygu gwirfoddolwyr Cydlynu digwyddiadau, gweithgareddau a mentrau ymgysylltu cymunedol Hyrwyddo'r prosiect a chefnogi allgymorth a recriwtio Cynnal cofnodion cywir a chyfrannu at fonitro ac adrodd Cefnogi datblygiad cynllun cynaliadwyedd ar gyfer y prosiect Yr hyn rydym yn chwilio amdano Profiad o adeiladu partneriaethau a gweithio gydag amrywiaeth o randdeiliaid Profiad o gefnogi neu gyflwyno rhaglenni cymunedol, gwirfoddoli neu ymgysylltu Profiad o gefnogi unigolion sy'n wynebu rhwystrau i gyfranogiad Y gallu i drefnu a chyflwyno digwyddiadau neu weithgareddau grŵp Sgiliau cyfathrebu, trefnu a gweinyddu cryf Y gallu i reoli llwyth gwaith amrywiol a chwrdd â therfynau amser Hyder wrth ddefnyddio offer digidol a chefnogi allgymorth neu hyrwyddo Ymwybyddiaeth o ddiogelu, rheoli risg a ffiniau proffesiynol. Noder: mae'r rôl hon yn gofyn am wiriad DBS Uwch. Yn gyfnewid am hyn, gallwch ddisgwyl cyflog cystadleuol, lwfans absenoldeb hael, pensiwn staff, mynediad at oruchwyliaeth glinigol, gweithio hyblyg, rhaglen fentora, gwasanaeth cyngor a chwnsela, benthyciad tocyn tymor a llawer mwy. Rydym yn gyflogwr ecwiti a chynhwysol. Rydym yn croesawu pob cais, ac yn arbennig yn annog ceisiadau gan bobl o'r mwyafrif byd-eang (du, brown, aml-dreftadaeth) a'r rhai sy'n uniaethu fel anabl, niwro-eang, neu niwro-amrywiol, gydag unrhyw nodweddion gwarchodedig a/neu rwystrau neu heriau cymdeithasol. Rydym yn gwerthfawrogi'r effaith rymusol ac addysgiadol y gall pob profiad ymarferol ac amrywiaeth meddwl ei gynnig i'r sefydliad. Bydd St Giles yn gwarantu cyfweliad i bob ymgeisydd anabl sy'n bodloni'r meini prawf gofynnol a nodir yn y Disgrifiad Swydd ar gyfer y swydd wag hon. Dyddiad cau: 9am ar 7 Mai 2026
DORSET COMMUNITY ACTION
Rural Housing & Communities Officer
DORSET COMMUNITY ACTION
You will work closely with Parish Councils, local communities, landowners, housing providers and Dorset Council to help rural communities explore and progress solutions to local housing need. This is a community facing, relationship based role that combines engagement, analysis and practical problem solving. You will manage your own caseload and play a key part in building trust, navigating sensitive issues, and helping partners move ideas towards delivery. Key responsibilities include: Promoting the Rural Housing Enabling service across Dorset Supporting communities to understand evidence of local housing need Identifying and helping to progress potential affordable housing sites Supporting early stages of scheme development through to handover You will not be expected to come with detailed technical knowledge of rural housing policy. Training, mentoring and technical support will be provided , including support from national and local Rural Housing Enabling networks.
May 06, 2026
Full time
You will work closely with Parish Councils, local communities, landowners, housing providers and Dorset Council to help rural communities explore and progress solutions to local housing need. This is a community facing, relationship based role that combines engagement, analysis and practical problem solving. You will manage your own caseload and play a key part in building trust, navigating sensitive issues, and helping partners move ideas towards delivery. Key responsibilities include: Promoting the Rural Housing Enabling service across Dorset Supporting communities to understand evidence of local housing need Identifying and helping to progress potential affordable housing sites Supporting early stages of scheme development through to handover You will not be expected to come with detailed technical knowledge of rural housing policy. Training, mentoring and technical support will be provided , including support from national and local Rural Housing Enabling networks.
Aspens Charities
Head of Kent Services
Aspens Charities Tunbridge Wells, Kent
Role/Job Title : Head of Kent Services Location: Pembury, with travel between services as required Contracted Hours Full time -37 hours per week (Mon-Fri) Salary : £55,000 - £65,000 per annum FTE Application Deadline Date : Friday 24th May 2026 / Interviews to take place at Cornford Lane site (Pembury) on Wednesday 10th June We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. FULL JOB DESCRIPTION Equal Opportunity/Accessibility and Accommodations Statement: As a Disability Confident employer, Aspens Charities is committed to fostering an inclusive and supportive environment for individuals with disabilities. We actively promote the recruitment, retention, and career development of people with disabilities, recognising the invaluable contributions they make to our organisation. We are dedicated to ensuring an accessible recruitment process for all candidates. If you require any accommodations during the application or interview process, please don t hesitate to reach out. Aspens mission is to provide high-quality care and support to individuals on the autism spectrum and with learning disabilities; meeting their needs and aspirations and empowering them to learn and grow through an integrated network of services across the South-East. We provide support and care to children, families and adults across Kent, East Sussex, West Sussex, Brighton and Hove, Surrey and the London Borough of Bexley. Our services include registered care homes; supported living; community outreach; day services, including pathways to employment; children and young people s groups and support; specialist support; and free online support for families and carers across the South-East. About the role: This is a tremendously exciting time to join Aspens. With our new Chief Operating Officer in place, we are actively shaping how we work to ensure we deliver the very best for the people we support. Her focus and ambition are centred on establishing consistent, high-quality practice across the organisation and ensuring that everything we do enhances, in a meaningful and measurable way, the lives of those we support. The Head of Kent Services is a leadership role responsible for the strategic, operational, and financial oversight of services within Kent, currently residential services for adults with autism and/or learning disabilities, supported living services, and services for children and families across Kent. The postholder will ensure the delivery of safe, high-quality, person-centred care and support that promotes autonomy, dignity, inclusion, and positive outcomes for individuals and families. The Head of Kent Services will lead and develop a small team of locality managers ensuring regulatory compliance, financial sustainability, and continuous service improvement across the portfolio. The Head of Kent Services will be a member of the Inclusive Executive Leadership Team, working in collaboration with other leaders to drive the best outcomes for the People we Support and the Charity. Knowledge and Experience: We re looking for someone who brings a combination of the following experiences, whether gained through formal roles, lived experience, volunteering or other pathways. We value diverse routes into leadership and welcome applications from individuals who may not have followed traditional career paths. Essential Experience: Significant senior management experience in health and social care. Proven leadership experience managing CQC Registered Managers. Strong knowledge of autism and learning disability support models. Experience managing budgets and financial performance. Demonstrable experience of regulatory compliance and inspection processes. Experience working with commissioners and local authorities. Experience managing large-scale change programmes. Significant experience in building team capability and managing complex employee relations. Essential Skills & Competencies: Strategic thinking and operational delivery capability. Strong financial acumen. Experience overseeing impactful, outcomes-driven services at a strategic level. Strong project and programme management skills. Excellent leadership and people management skills. Excellent analytical and data interpretation skills. High-level communication and stakeholder engagement skills. Ability to manage complexity and drive change. Strong problem-solving and decision-making ability. Ability to build and sustain relationships, with trust and integrity Desirable: Relevant professional qualification in health or social care (Level 5 or above). Experience overseeing multiple residential and/or supported living services. Experience in service mobilisation or turnaround. Experience with Positive Behaviour Support at strategic level. Core Values & Leadership Expectations: Commitment to person-centred, rights-based and autonomy approaches. Passion for inclusion, dignity, and empowerment. Dedication to safeguarding and promoting welfare. Evidence-informed decision-making. High levels of integrity, resilience, and accountability. Reflective, open to feedback and committed to continuous learning Brings authenticity, empathy and a collaborative spirit What we can offer you: An exciting and rewarding role that you can really make your own An opportunity to learn and grow in a supportive environment, with formal and informal training and development initiatives. Member of the Inclusive Executive Leadership Team. Hybrid working Adjusted Hours or compressed working weeks Fantastic paid training and career progression opportunities (including recognised qualifications in health and social care) Paid DBS Annual Leave / Pro rata dependent on hours. Annual leave entitlement increases with length of service Nest Pension and Death in Service Benefit Dedicated Employee Assistance Programme and Access to Mental Health First Aiders Aspens High Street Stores -20% discount on all items for Aspens staff Bluebell cafe- Discounted staff menu available Refer a Friend scheme , so you can earn up to £250 for every person you refer to work for Aspens Recognition schemes, including Employee of the Month Wellbeing initiatives such as: no email/meeting Fridays, no meetings over lunchtime to ensure people can take a break, encouraged not to read or reply to emails outside of working hours, and access to counselling If shortlisted, we will contact you directly to schedule an interview. We strive to respond to all applicants; however, if you have not received a response within a reasonable timeframe, please feel free to contact us for a status update or feedback (where available). After the interview, you will be notified of the outcome. If successful, you ll receive a formal offer in writing. Upon acceptance, we ll guide you through the onboarding process, providing you with all the details you need. Please note, any offer of employment will be subject to Disclosure and Barring checks (which we will arrange on your behalf if you don t already have one) and satisfactory employment references.
May 06, 2026
Full time
Role/Job Title : Head of Kent Services Location: Pembury, with travel between services as required Contracted Hours Full time -37 hours per week (Mon-Fri) Salary : £55,000 - £65,000 per annum FTE Application Deadline Date : Friday 24th May 2026 / Interviews to take place at Cornford Lane site (Pembury) on Wednesday 10th June We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. FULL JOB DESCRIPTION Equal Opportunity/Accessibility and Accommodations Statement: As a Disability Confident employer, Aspens Charities is committed to fostering an inclusive and supportive environment for individuals with disabilities. We actively promote the recruitment, retention, and career development of people with disabilities, recognising the invaluable contributions they make to our organisation. We are dedicated to ensuring an accessible recruitment process for all candidates. If you require any accommodations during the application or interview process, please don t hesitate to reach out. Aspens mission is to provide high-quality care and support to individuals on the autism spectrum and with learning disabilities; meeting their needs and aspirations and empowering them to learn and grow through an integrated network of services across the South-East. We provide support and care to children, families and adults across Kent, East Sussex, West Sussex, Brighton and Hove, Surrey and the London Borough of Bexley. Our services include registered care homes; supported living; community outreach; day services, including pathways to employment; children and young people s groups and support; specialist support; and free online support for families and carers across the South-East. About the role: This is a tremendously exciting time to join Aspens. With our new Chief Operating Officer in place, we are actively shaping how we work to ensure we deliver the very best for the people we support. Her focus and ambition are centred on establishing consistent, high-quality practice across the organisation and ensuring that everything we do enhances, in a meaningful and measurable way, the lives of those we support. The Head of Kent Services is a leadership role responsible for the strategic, operational, and financial oversight of services within Kent, currently residential services for adults with autism and/or learning disabilities, supported living services, and services for children and families across Kent. The postholder will ensure the delivery of safe, high-quality, person-centred care and support that promotes autonomy, dignity, inclusion, and positive outcomes for individuals and families. The Head of Kent Services will lead and develop a small team of locality managers ensuring regulatory compliance, financial sustainability, and continuous service improvement across the portfolio. The Head of Kent Services will be a member of the Inclusive Executive Leadership Team, working in collaboration with other leaders to drive the best outcomes for the People we Support and the Charity. Knowledge and Experience: We re looking for someone who brings a combination of the following experiences, whether gained through formal roles, lived experience, volunteering or other pathways. We value diverse routes into leadership and welcome applications from individuals who may not have followed traditional career paths. Essential Experience: Significant senior management experience in health and social care. Proven leadership experience managing CQC Registered Managers. Strong knowledge of autism and learning disability support models. Experience managing budgets and financial performance. Demonstrable experience of regulatory compliance and inspection processes. Experience working with commissioners and local authorities. Experience managing large-scale change programmes. Significant experience in building team capability and managing complex employee relations. Essential Skills & Competencies: Strategic thinking and operational delivery capability. Strong financial acumen. Experience overseeing impactful, outcomes-driven services at a strategic level. Strong project and programme management skills. Excellent leadership and people management skills. Excellent analytical and data interpretation skills. High-level communication and stakeholder engagement skills. Ability to manage complexity and drive change. Strong problem-solving and decision-making ability. Ability to build and sustain relationships, with trust and integrity Desirable: Relevant professional qualification in health or social care (Level 5 or above). Experience overseeing multiple residential and/or supported living services. Experience in service mobilisation or turnaround. Experience with Positive Behaviour Support at strategic level. Core Values & Leadership Expectations: Commitment to person-centred, rights-based and autonomy approaches. Passion for inclusion, dignity, and empowerment. Dedication to safeguarding and promoting welfare. Evidence-informed decision-making. High levels of integrity, resilience, and accountability. Reflective, open to feedback and committed to continuous learning Brings authenticity, empathy and a collaborative spirit What we can offer you: An exciting and rewarding role that you can really make your own An opportunity to learn and grow in a supportive environment, with formal and informal training and development initiatives. Member of the Inclusive Executive Leadership Team. Hybrid working Adjusted Hours or compressed working weeks Fantastic paid training and career progression opportunities (including recognised qualifications in health and social care) Paid DBS Annual Leave / Pro rata dependent on hours. Annual leave entitlement increases with length of service Nest Pension and Death in Service Benefit Dedicated Employee Assistance Programme and Access to Mental Health First Aiders Aspens High Street Stores -20% discount on all items for Aspens staff Bluebell cafe- Discounted staff menu available Refer a Friend scheme , so you can earn up to £250 for every person you refer to work for Aspens Recognition schemes, including Employee of the Month Wellbeing initiatives such as: no email/meeting Fridays, no meetings over lunchtime to ensure people can take a break, encouraged not to read or reply to emails outside of working hours, and access to counselling If shortlisted, we will contact you directly to schedule an interview. We strive to respond to all applicants; however, if you have not received a response within a reasonable timeframe, please feel free to contact us for a status update or feedback (where available). After the interview, you will be notified of the outcome. If successful, you ll receive a formal offer in writing. Upon acceptance, we ll guide you through the onboarding process, providing you with all the details you need. Please note, any offer of employment will be subject to Disclosure and Barring checks (which we will arrange on your behalf if you don t already have one) and satisfactory employment references.
Staffordshire Students' Union
Rep Engagement Lead
Staffordshire Students' Union
We re looking for a confident, motivated Rep Engagement Lead to empower and support our network of student representatives across all campuses. You ll help transform a list of names into a thriving community of active changemakers students who feel confident, connected, and able to influence real improvements within their course, school and wider university experience. In this role, you will: Lead the full rep engagement cycle: recruitment, training, community building and year round support Deliver engaging, inclusive training (in-person and via our Rep Hub) that helps students feel welcome, informed and confident Help reps gather student feedback, close loops, solve problems and share impact stories Build strong partnerships with academic staff, officers and colleagues to tailor engagement for different communities Coordinate democratic and engagement activities such as Elections, Student Forums, Members Meetings and welcome events Supervise and support Voice & Advocacy Union Team Members (student staff) Champion Student Voice as a core part of the student experience at Staffs If you re passionate about empowering others, building communities and amplifying student voice, we d love to hear from you. Person Requirements Essential Criteria A strong communicator, confident engaging with students and colleagues across digital and in person spaces Skilled at building positive, collaborative relationships Organised and proactive, able to manage multiple projects and adapt to changing priorities Experience working or volunteering in student-focused, educational, charity, or community settings Able to design and deliver accessible training and engagement activities Values-driven and inclusive, with a commitment to fairness and belonging Comfortable using digital tools to support communication and engagement Able to gather and summarise student feedback clearly and accessibly Desirable Criteria Experience supervising or supporting volunteers or student staff Understanding of academic structures or democratic processes Experience coordinating events, campaigns or engagement projects Ability to create impact stories or feedback summaries Details of this role Hours: Full-time based on 37 hours per week (annualised) Holiday : 5 Weeks per year plus Bank Holidays pro rata (That's 33 days!) Start date: May 2026 onwards Working Hours: Monday to Friday with occasional evenings and weekends Location: Stoke-on-Trent Campuses (some work at Stafford and London sites) Salary: £25,363 to £30,341 (Grade 4/5, SCP 18-25) depending upon experience Interviews: Week Commencing 18 May 2026 Closing date: 11 May 2026 at 9am (We may close this advert ahead of the stated closing date if we receive a high volume of strong applications, so early application is advised)
May 06, 2026
Full time
We re looking for a confident, motivated Rep Engagement Lead to empower and support our network of student representatives across all campuses. You ll help transform a list of names into a thriving community of active changemakers students who feel confident, connected, and able to influence real improvements within their course, school and wider university experience. In this role, you will: Lead the full rep engagement cycle: recruitment, training, community building and year round support Deliver engaging, inclusive training (in-person and via our Rep Hub) that helps students feel welcome, informed and confident Help reps gather student feedback, close loops, solve problems and share impact stories Build strong partnerships with academic staff, officers and colleagues to tailor engagement for different communities Coordinate democratic and engagement activities such as Elections, Student Forums, Members Meetings and welcome events Supervise and support Voice & Advocacy Union Team Members (student staff) Champion Student Voice as a core part of the student experience at Staffs If you re passionate about empowering others, building communities and amplifying student voice, we d love to hear from you. Person Requirements Essential Criteria A strong communicator, confident engaging with students and colleagues across digital and in person spaces Skilled at building positive, collaborative relationships Organised and proactive, able to manage multiple projects and adapt to changing priorities Experience working or volunteering in student-focused, educational, charity, or community settings Able to design and deliver accessible training and engagement activities Values-driven and inclusive, with a commitment to fairness and belonging Comfortable using digital tools to support communication and engagement Able to gather and summarise student feedback clearly and accessibly Desirable Criteria Experience supervising or supporting volunteers or student staff Understanding of academic structures or democratic processes Experience coordinating events, campaigns or engagement projects Ability to create impact stories or feedback summaries Details of this role Hours: Full-time based on 37 hours per week (annualised) Holiday : 5 Weeks per year plus Bank Holidays pro rata (That's 33 days!) Start date: May 2026 onwards Working Hours: Monday to Friday with occasional evenings and weekends Location: Stoke-on-Trent Campuses (some work at Stafford and London sites) Salary: £25,363 to £30,341 (Grade 4/5, SCP 18-25) depending upon experience Interviews: Week Commencing 18 May 2026 Closing date: 11 May 2026 at 9am (We may close this advert ahead of the stated closing date if we receive a high volume of strong applications, so early application is advised)
Adecco
Housing Policy Officer
Adecco Newham, Northumberland
Job Title: Housing Policy Officer Location: London Borough of Newham Term : Temp initially 3 month Rate: 21.91 PAYE Are you passionate about making a difference in housing services? We are looking for a dynamic Housing Policy Officer to help shape and enhance the lives of residents in Newham. This is an exciting opportunity to play a pivotal role in developing housing policies and driving service improvements! What You'll Be Doing: In this influential position, you will: Develop, review, and update housing policies, strategies, and procedures. Stay informed on housing legislation and national policies, applying them in practice. Collaborate with housing teams and council colleagues to elevate service quality. Gather feedback from residents and stakeholders to inform policy decisions. Support service and case reviews to identify insights and drive improvements. Draft clear reports and briefings for senior leaders and elected members. Contribute to performance reporting and regulatory submissions. Co-ordinate responses to housing policy consultations. Facilitate workshops with staff and service users when needed. Who We're Looking For: We want to hear from enthusiastic individuals with a passion for housing and public service! You should ideally have: A degree in a relevant field or equivalent experience. Knowledge of housing policy, social housing issues, and local government. Understanding of the social housing regulatory environment. You'll also have experience in: Developing or implementing housing policies and strategies. Writing reports or policy documents. Collaborating with teams and external stakeholders. Running workshops or structured engagement sessions. Managing projects and juggling priorities. Skills and Strengths: We're looking for someone who: Writes clearly and confidently for various audiences. Analyses information and data effectively. Is comfortable with numbers and performance data. Has strong IT skills, especially in MS Word and Excel. Can manage their workload and meet deadlines. Is organised, adaptable, and thrives in a changing environment. Brings a creative, problem-solving approach to their work. If you're ready to contribute to meaningful change in housing services, apply today! Join us in making a positive impact on the Newham community! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
May 06, 2026
Seasonal
Job Title: Housing Policy Officer Location: London Borough of Newham Term : Temp initially 3 month Rate: 21.91 PAYE Are you passionate about making a difference in housing services? We are looking for a dynamic Housing Policy Officer to help shape and enhance the lives of residents in Newham. This is an exciting opportunity to play a pivotal role in developing housing policies and driving service improvements! What You'll Be Doing: In this influential position, you will: Develop, review, and update housing policies, strategies, and procedures. Stay informed on housing legislation and national policies, applying them in practice. Collaborate with housing teams and council colleagues to elevate service quality. Gather feedback from residents and stakeholders to inform policy decisions. Support service and case reviews to identify insights and drive improvements. Draft clear reports and briefings for senior leaders and elected members. Contribute to performance reporting and regulatory submissions. Co-ordinate responses to housing policy consultations. Facilitate workshops with staff and service users when needed. Who We're Looking For: We want to hear from enthusiastic individuals with a passion for housing and public service! You should ideally have: A degree in a relevant field or equivalent experience. Knowledge of housing policy, social housing issues, and local government. Understanding of the social housing regulatory environment. You'll also have experience in: Developing or implementing housing policies and strategies. Writing reports or policy documents. Collaborating with teams and external stakeholders. Running workshops or structured engagement sessions. Managing projects and juggling priorities. Skills and Strengths: We're looking for someone who: Writes clearly and confidently for various audiences. Analyses information and data effectively. Is comfortable with numbers and performance data. Has strong IT skills, especially in MS Word and Excel. Can manage their workload and meet deadlines. Is organised, adaptable, and thrives in a changing environment. Brings a creative, problem-solving approach to their work. If you're ready to contribute to meaningful change in housing services, apply today! Join us in making a positive impact on the Newham community! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

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