About The Role This is a senior leadership role at the heart of our mass fundraising acquisition activity, responsible for shaping how new supporters are brought into the organisation and how we turn early engagement into long term relationships. You ll lead across multiple channels including digital, TV, face to face and broader campaign activity, making sure everything is joined up, commercially strong, and working towards clear growth outcomes. The role is about creating clarity in complexity bringing structure, focus and consistency to how we attract and convert new supporters at scale. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. You ll define and drive acquisition strategy, making confident decisions on where to invest, what to prioritise, and how to improve performance across campaigns and channels. Working closely with colleagues across product, planning, digital, brand and fundraising, you ll ensure activity is insight-led, consistent and commercially effective. Alongside this, you ll lead and develop a team of acquisition managers and officers, creating structure, focus and the right environment for strong performance. What we re looking for from you Lead and shape multi-channel acquisition strategy across mass fundraising, driving growth and income Set clear direction on investment, priorities and performance across campaigns and channels Work closely with product, planning, digital, brand and fundraising teams to align activity and supporter journeys Lead, develop and support a team of acquisition managers and officers to deliver strong performance Use insight, data and commercial judgement to improve decision-making and campaign effectiveness Build strong stakeholder and agency relationships to deliver joined-up, high-impact work Manage budgets and resources effectively to ensure value and impact You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site. Fundraising sits at the heart of The Royal British Legion s 10-year strategy, and we re investing in the people, skills and ideas that will drive growth and strengthen our support for the Armed Forces community. As one of the UK s most trusted and recognisable charities, we have the reach and ambition to make a real difference, and this is your chance to be part of it. Our Fundraising portfolio is broad and dynamic, spanning major corporate partnerships to our sector leading charity Lottery. We re investing in growth, evolving how we work, and putting supporters at the centre of everything we do. This is an exciting time to join us. You ll be part of a collaborative, forward-thinking team, helping shape the future of our fundraising and the impact we achieve together. If you are applying for multiple Fundraising roles at the same Officer or Manager title, you are welcome to use the same supporting statement across applications. However, we would encourage tailoring your statement where possible, particularly if applying for roles across different teams or titles. Employee benefits include - 28 day s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days Enhanced paid maternity, paternity and adoption leave Generous pension contributions, with Employer contributions ranging from 6% to 10% Range of flexible working options may be available, depending on your role Employee Assistance Programme providing confidential counselling, financial and legal advice Range of courses delivered by learning specialists to support your development goals and objectives Opportunities to volunteer Travel loans, Cycle to Work, and more! For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Jun 17, 2026
Full time
About The Role This is a senior leadership role at the heart of our mass fundraising acquisition activity, responsible for shaping how new supporters are brought into the organisation and how we turn early engagement into long term relationships. You ll lead across multiple channels including digital, TV, face to face and broader campaign activity, making sure everything is joined up, commercially strong, and working towards clear growth outcomes. The role is about creating clarity in complexity bringing structure, focus and consistency to how we attract and convert new supporters at scale. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. You ll define and drive acquisition strategy, making confident decisions on where to invest, what to prioritise, and how to improve performance across campaigns and channels. Working closely with colleagues across product, planning, digital, brand and fundraising, you ll ensure activity is insight-led, consistent and commercially effective. Alongside this, you ll lead and develop a team of acquisition managers and officers, creating structure, focus and the right environment for strong performance. What we re looking for from you Lead and shape multi-channel acquisition strategy across mass fundraising, driving growth and income Set clear direction on investment, priorities and performance across campaigns and channels Work closely with product, planning, digital, brand and fundraising teams to align activity and supporter journeys Lead, develop and support a team of acquisition managers and officers to deliver strong performance Use insight, data and commercial judgement to improve decision-making and campaign effectiveness Build strong stakeholder and agency relationships to deliver joined-up, high-impact work Manage budgets and resources effectively to ensure value and impact You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site. Fundraising sits at the heart of The Royal British Legion s 10-year strategy, and we re investing in the people, skills and ideas that will drive growth and strengthen our support for the Armed Forces community. As one of the UK s most trusted and recognisable charities, we have the reach and ambition to make a real difference, and this is your chance to be part of it. Our Fundraising portfolio is broad and dynamic, spanning major corporate partnerships to our sector leading charity Lottery. We re investing in growth, evolving how we work, and putting supporters at the centre of everything we do. This is an exciting time to join us. You ll be part of a collaborative, forward-thinking team, helping shape the future of our fundraising and the impact we achieve together. If you are applying for multiple Fundraising roles at the same Officer or Manager title, you are welcome to use the same supporting statement across applications. However, we would encourage tailoring your statement where possible, particularly if applying for roles across different teams or titles. Employee benefits include - 28 day s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days Enhanced paid maternity, paternity and adoption leave Generous pension contributions, with Employer contributions ranging from 6% to 10% Range of flexible working options may be available, depending on your role Employee Assistance Programme providing confidential counselling, financial and legal advice Range of courses delivered by learning specialists to support your development goals and objectives Opportunities to volunteer Travel loans, Cycle to Work, and more! For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
This is an exciting new opportunity to shape the future of technology and digital capability across five South West charities. We are seeking an exceptional Regional Chief Technology Officer who is motivated by both challenge and purpose; someone who can harness technology to make a tangible difference to how our faith-based charities support church communities Working across the dioceses of Bath & Wells, Bristol, Exeter, Salisbury and Truro, this role offers a rare platform to influence at scale. The successful candidate will lead a region-wide programme of digital transformation and process optimisation, helping modernise systems, strengthen cyber resilience and unlock efficiencies that release resources for mission and ministry. This is not technology for its own sake. We are looking for someone who combines strategic insight with practical delivery; a leader who can translate complex technical possibilities into real-world improvements for staff, clergy and volunteers. You will play a key role in shaping the responsible adoption of emerging technologies, including AI, while ensuring strong governance, security and compliance. Please note that, whilst the role will be primarily home-based, the post-holder will be required to travel regularly across the Southwest region, with an onsite presence in each organisation at least once per month. You will be someone who: Has exceptional communication and translation skills, and able to convey complex technical concepts in clear, accessible language and influence a wide range of non-technical stakeholders with confidence. Is a strategic yet pragmatic thinker; someone who sees the big picture and aligns technology with organisational priorities, while remaining hands-on and focused on practical, value-adding solutions. Is a collaborative and emotionally intelligent leader, with the ability to build trust and consensus across diverse stakeholders and cultures, leading change with empathy, credibility and sensitivity. Is resilient and delivery-focused, proactive and self-motivated, with the drive and discipline to deliver complex, multi-year programmes and achieve measurable outcomes. Responsibilities Strategic Leadership: Develop, articulate, and implement a shared digital transformation and technology strategy that is directly aligned with the overarching mission and strategic goals of the five dioceses. Act as the principal technology advisor to the Diocesan Secretaries and their senior leadership teams. Process Mapping & Optimisation: Lead a comprehensive, collaborative review of key administrative and operational processes within the Diocesan Boards of Finance (DBFs) and in parishes where appropriate. Use process mapping techniques to identify inefficiencies, bottlenecks, and areas for improvement, and then design and implement optimised workflows. AI & Responsible Innovation: Actively research, evaluate, pilot, and implement appropriate AI and automation tools to enhance efficiency, support fundraising, and improve service delivery. Ensure all innovation is undertaken responsibly, ethically, and with a clear focus on tangible benefits. Stakeholder Management & Engagement: Build and maintain strong, collaborative relationships with a diverse range of stakeholders across all five dioceses, including clergy, staff, and volunteers. Foster a culture of digital literacy and champion the benefits of change in a clear, accessible, and empathetic manner. Project & Change Management: Oversee the full lifecycle of technology and process improvement projects, from initial conception and business case development through to delivery, user training, and final handover. Employ robust project management methodologies to ensure projects are delivered on time and within budget. Qualifications, Training & Experience: Proven and extensive senior technology leadership experience (e.g., CTO, Head of IT, Director of Digital Transformation) with clear evidence of strategic impact. Relevant degree (or equivalent) in a technology-related discipline, with appropriate professional certifications in technology, architecture, project or change management, and membership of a relevant professional body. Strong track record in business process mapping, analysis and re-engineering delivering measurable efficiency gains. Practical experience evaluating, procuring and implementing modern technology solutions, including cloud platforms (e.g., Microsoft 365), CRM systems and data analytics tools. Experience in the charity, non-profit or similarly complex, values-driven sector is highly desirable. Demonstrable experience of, or well-informed and practical interest in, the responsible and ethical application of AI and automation in an organisational context. Significant experience in technology strategy, budget management, vendor negotiation and delivery of complex, multi-stakeholder programmes. Competencies & Behavioural requirements: Exceptional communicator and translator: Able to convey complex technical concepts in clear, accessible language and influence a wide range of non-technical stakeholders with confidence. Strategic yet pragmatic thinker: Sees the big picture and aligns technology with organisational priorities, while remaining hands-on and focused on practical, value adding solutions. Collaborative and emotionally intelligent leader: Builds trust and consensus across diverse stakeholders and cultures, leading change with empathy, credibility and sensitivity. Resilient and delivery-focused: Proactive and self-motivated, with the drive and discipline to deliver complex, multi-year programmes and achieve measurable outcomes. Culturally astute and values-aware: Demonstrates understanding of, and respect for, the Church of England's context, governance and ethos, navigating the environment with diplomacy and good judgement.
Jun 16, 2026
Seasonal
This is an exciting new opportunity to shape the future of technology and digital capability across five South West charities. We are seeking an exceptional Regional Chief Technology Officer who is motivated by both challenge and purpose; someone who can harness technology to make a tangible difference to how our faith-based charities support church communities Working across the dioceses of Bath & Wells, Bristol, Exeter, Salisbury and Truro, this role offers a rare platform to influence at scale. The successful candidate will lead a region-wide programme of digital transformation and process optimisation, helping modernise systems, strengthen cyber resilience and unlock efficiencies that release resources for mission and ministry. This is not technology for its own sake. We are looking for someone who combines strategic insight with practical delivery; a leader who can translate complex technical possibilities into real-world improvements for staff, clergy and volunteers. You will play a key role in shaping the responsible adoption of emerging technologies, including AI, while ensuring strong governance, security and compliance. Please note that, whilst the role will be primarily home-based, the post-holder will be required to travel regularly across the Southwest region, with an onsite presence in each organisation at least once per month. You will be someone who: Has exceptional communication and translation skills, and able to convey complex technical concepts in clear, accessible language and influence a wide range of non-technical stakeholders with confidence. Is a strategic yet pragmatic thinker; someone who sees the big picture and aligns technology with organisational priorities, while remaining hands-on and focused on practical, value-adding solutions. Is a collaborative and emotionally intelligent leader, with the ability to build trust and consensus across diverse stakeholders and cultures, leading change with empathy, credibility and sensitivity. Is resilient and delivery-focused, proactive and self-motivated, with the drive and discipline to deliver complex, multi-year programmes and achieve measurable outcomes. Responsibilities Strategic Leadership: Develop, articulate, and implement a shared digital transformation and technology strategy that is directly aligned with the overarching mission and strategic goals of the five dioceses. Act as the principal technology advisor to the Diocesan Secretaries and their senior leadership teams. Process Mapping & Optimisation: Lead a comprehensive, collaborative review of key administrative and operational processes within the Diocesan Boards of Finance (DBFs) and in parishes where appropriate. Use process mapping techniques to identify inefficiencies, bottlenecks, and areas for improvement, and then design and implement optimised workflows. AI & Responsible Innovation: Actively research, evaluate, pilot, and implement appropriate AI and automation tools to enhance efficiency, support fundraising, and improve service delivery. Ensure all innovation is undertaken responsibly, ethically, and with a clear focus on tangible benefits. Stakeholder Management & Engagement: Build and maintain strong, collaborative relationships with a diverse range of stakeholders across all five dioceses, including clergy, staff, and volunteers. Foster a culture of digital literacy and champion the benefits of change in a clear, accessible, and empathetic manner. Project & Change Management: Oversee the full lifecycle of technology and process improvement projects, from initial conception and business case development through to delivery, user training, and final handover. Employ robust project management methodologies to ensure projects are delivered on time and within budget. Qualifications, Training & Experience: Proven and extensive senior technology leadership experience (e.g., CTO, Head of IT, Director of Digital Transformation) with clear evidence of strategic impact. Relevant degree (or equivalent) in a technology-related discipline, with appropriate professional certifications in technology, architecture, project or change management, and membership of a relevant professional body. Strong track record in business process mapping, analysis and re-engineering delivering measurable efficiency gains. Practical experience evaluating, procuring and implementing modern technology solutions, including cloud platforms (e.g., Microsoft 365), CRM systems and data analytics tools. Experience in the charity, non-profit or similarly complex, values-driven sector is highly desirable. Demonstrable experience of, or well-informed and practical interest in, the responsible and ethical application of AI and automation in an organisational context. Significant experience in technology strategy, budget management, vendor negotiation and delivery of complex, multi-stakeholder programmes. Competencies & Behavioural requirements: Exceptional communicator and translator: Able to convey complex technical concepts in clear, accessible language and influence a wide range of non-technical stakeholders with confidence. Strategic yet pragmatic thinker: Sees the big picture and aligns technology with organisational priorities, while remaining hands-on and focused on practical, value adding solutions. Collaborative and emotionally intelligent leader: Builds trust and consensus across diverse stakeholders and cultures, leading change with empathy, credibility and sensitivity. Resilient and delivery-focused: Proactive and self-motivated, with the drive and discipline to deliver complex, multi-year programmes and achieve measurable outcomes. Culturally astute and values-aware: Demonstrates understanding of, and respect for, the Church of England's context, governance and ethos, navigating the environment with diplomacy and good judgement.
Our client, a Helicopter Emergency Medical Service, is looking for a creative, driven and highly organised Marketing Officer to join their team. Marketing Officer Location: Lincoln, LN4. Hybrid working may be available upon completion of probation Hours: Full-Time, 37.5 per week Salary: £26,500 to £34,000 (FTE) dependent upon skills and experience Contract: Permanent Reporting to: Digital Marketing Manager About the Employer This charity provides lifesaving critical care to the communities of Lincolnshire & Nottinghamshire, funded by public donations. If somebody is involved in a serious incident or suddenly taken ill, speed and time are of the essence. Giving a patient the best chance of survival, their Air Ambulance crew effectively take the A&E department to the scene of the emergency. Rated outstanding by the Care Quality Commission across all five areas that were inspected - Safe, Caring, Effective, Responsive and Well led, they are a friendly, inclusive, and dynamic team focused on ensuring we deliver the best possible service. The tie that binds them is their set of values - Teamwork. Respect. Innovation. Compassion (TRIC). They display these attributes in the way they interact with the people that they meet, from former patients and volunteers to supporters and colleagues. About the Role This is an exciting opportunity to play a key role in delivering impactful marketing campaigns that drive supporter engagement and help generate vital income to support this charity's lifesaving service. In this role, you will support leading the delivery of integrated, multi-channel marketing campaigns across digital, print and supporter communications. You will work closely with teams across fundraising, retail and operations to bring campaigns to life-ensuring they are insight-led, on-brand and deliver measurable results. You'll be responsible for planning and executing campaigns from concept through to evaluation, producing engaging content, and continuously optimising performance using data and audience insight. With ownership of campaign messaging and supporter communications, you will help ensure a consistent, compelling experience across all touchpoints. This is a varied and fast-paced role, ideal for someone who enjoys managing multiple projects, collaborating with stakeholders and making a tangible difference through their work Benefits on offer Annual Leave of 25 days, which increases by 1 additional day per completed year of service up to a maximum of 30 days. in addition to bank holidays (pro rata for part time staff) Additional days leave for your birthday. Pension scheme includes 6% employer contributions, with 4% employee contribution. Access to a Health & Wellbeing Care Plan Occupational Sick Pay Scheme Life insurance at 3 times your annual salary On completion of probationary period. Closing date: Monday 29th June 2026 Interview date: Week commencing 6th July 2026 N.B . the right is reserved to close this vacancy early if sufficient applications are received. Interested? Please click the job board apply button to be taken to the next stage. There you can find out more information and complete your application by following the instructions (you may need to scroll down). A full driving licence and access to a vehicle (or equivalent) is required for this role. This organisation is an equal opportunities employer and aims to ensure all applicants are treated fairly and equitably regardless of gender, race, colour, ethnicity, age, disabilities, social economic background, religious or political beliefs, marital status, maternity or paternity, or sexual orientation. Please note that the employer is currently unable to sponsor applicants for work visas in the UK. Therefore, you must have the right to work in the UK to be considered for this position. Applications from candidates who require visa sponsorship will not be considered. No agencies please.
Jun 16, 2026
Full time
Our client, a Helicopter Emergency Medical Service, is looking for a creative, driven and highly organised Marketing Officer to join their team. Marketing Officer Location: Lincoln, LN4. Hybrid working may be available upon completion of probation Hours: Full-Time, 37.5 per week Salary: £26,500 to £34,000 (FTE) dependent upon skills and experience Contract: Permanent Reporting to: Digital Marketing Manager About the Employer This charity provides lifesaving critical care to the communities of Lincolnshire & Nottinghamshire, funded by public donations. If somebody is involved in a serious incident or suddenly taken ill, speed and time are of the essence. Giving a patient the best chance of survival, their Air Ambulance crew effectively take the A&E department to the scene of the emergency. Rated outstanding by the Care Quality Commission across all five areas that were inspected - Safe, Caring, Effective, Responsive and Well led, they are a friendly, inclusive, and dynamic team focused on ensuring we deliver the best possible service. The tie that binds them is their set of values - Teamwork. Respect. Innovation. Compassion (TRIC). They display these attributes in the way they interact with the people that they meet, from former patients and volunteers to supporters and colleagues. About the Role This is an exciting opportunity to play a key role in delivering impactful marketing campaigns that drive supporter engagement and help generate vital income to support this charity's lifesaving service. In this role, you will support leading the delivery of integrated, multi-channel marketing campaigns across digital, print and supporter communications. You will work closely with teams across fundraising, retail and operations to bring campaigns to life-ensuring they are insight-led, on-brand and deliver measurable results. You'll be responsible for planning and executing campaigns from concept through to evaluation, producing engaging content, and continuously optimising performance using data and audience insight. With ownership of campaign messaging and supporter communications, you will help ensure a consistent, compelling experience across all touchpoints. This is a varied and fast-paced role, ideal for someone who enjoys managing multiple projects, collaborating with stakeholders and making a tangible difference through their work Benefits on offer Annual Leave of 25 days, which increases by 1 additional day per completed year of service up to a maximum of 30 days. in addition to bank holidays (pro rata for part time staff) Additional days leave for your birthday. Pension scheme includes 6% employer contributions, with 4% employee contribution. Access to a Health & Wellbeing Care Plan Occupational Sick Pay Scheme Life insurance at 3 times your annual salary On completion of probationary period. Closing date: Monday 29th June 2026 Interview date: Week commencing 6th July 2026 N.B . the right is reserved to close this vacancy early if sufficient applications are received. Interested? Please click the job board apply button to be taken to the next stage. There you can find out more information and complete your application by following the instructions (you may need to scroll down). A full driving licence and access to a vehicle (or equivalent) is required for this role. This organisation is an equal opportunities employer and aims to ensure all applicants are treated fairly and equitably regardless of gender, race, colour, ethnicity, age, disabilities, social economic background, religious or political beliefs, marital status, maternity or paternity, or sexual orientation. Please note that the employer is currently unable to sponsor applicants for work visas in the UK. Therefore, you must have the right to work in the UK to be considered for this position. Applications from candidates who require visa sponsorship will not be considered. No agencies please.
Job Title: Member and Supporter Experience Officer (summer placement) Team : Member and Supporter Experience Location : Hybrid (split between home-working and London. London attendance on Tuesdays) Duration : 3 months (2 July - 6 October) Interview dates: Interviews will be conducted on a rolling basis while the role remains open due to the quick turnaround required for this position. This role sits within a pay grade with a pay range of £25,813 to £33,052, The salary on appointment will be set at the lower end of the pay range, to a maximum of £28,394 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role. We will be conducting interviews on a rolling basis as suitable candidates apply, and we are looking for the successful candidate to start from 2 July. Context and purpose of role At the Ramblers, we are committed to providing our supporters with the very best experience possible, placing the Member and Supporter Experience Team at the heart of our operations. The team acts as the first line of support for members and supporters, responding to enquiries, managing interactions, and deepening engagement with the Ramblers. This short-term placement provides hands-on experience in delivering excellent supporter service at the Ramblers. The postholder will support the Member and Supporter Experience team in responding to enquiries, maintaining supporter data, and contributing to improvements in the supporter journey. Key responsibilities Supporter Engagement Respond to supporter enquiries via phone, letter, email and social media in a timely and professional manner, and with professionalism, empathy and attention to detail. Escalate complex, safeguarding and complaint-related enquiries appropriately. Listen and respond to the needs of each supporter, understanding their motivations and experiences to foster long-term relationships. Acknowledge and thank donations and other payments in a timely and personalised manner. Payment processing Process and manage in-bound financial payments in an accurate and timely manner Investigate and resolve any payment issues, liaising with supporters and the payment processor as needed. Data integrity and CRM Management Maintain accurate records of interactions, transactions, comments, and complaints in the CRM system in accordance with data protection and Gift Aid Legislation. Support key supporter administration tasks (e.g. welcome pack data send) Problem-solving and complaints handling Investigate and resolve low-level issues or complaints, liaising with other colleagues as required and keep supporters informed throughout the process. Handle complex technical enquiries related to our digital tools such as app, website, insight hub, with support from the team. Manage feedback and complaints, following established procedure with a focus on turning negative experiences into positive ones. Volunteer support Provide support to office volunteers, ensuring they feel values and supported to carry out their tasks effectively. Other Undertake such other duties as may be reasonably required of the post. Engage and proactively develop excellent working relationships across the organisation. The person Knowledge, Skills and Experience Essential: A high standard of organisational, interpersonal and communication skills. An excellent telephone manner. An ability to maintain high levels of accuracy at all times. Ability to adapt style, tone and content to provide a tailored service to supporters. Ability to show initiative and determination to investigate and solve complex enquiries. Excellent time management and organisational skills enabling you to plan and prioritise incoming workloads to SLAs set. Desirable: Experience of working in a busy customer/supporter service environment. Personal Attributes A team player, develop collaborative, strong and effective working relationships. Empathetic and patient, with a genuine desire to help members and supporters. Positive and professional attitude. Proactive and self-motivated with the ability to work independently. Adaptable and flexible in a fast-paced environment. Strong sense of responsibility and accountability. Values and Behaviours Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people. Inclusive We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission. Inspiring We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission. Empowering We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action. Responsible We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
Jun 15, 2026
Full time
Job Title: Member and Supporter Experience Officer (summer placement) Team : Member and Supporter Experience Location : Hybrid (split between home-working and London. London attendance on Tuesdays) Duration : 3 months (2 July - 6 October) Interview dates: Interviews will be conducted on a rolling basis while the role remains open due to the quick turnaround required for this position. This role sits within a pay grade with a pay range of £25,813 to £33,052, The salary on appointment will be set at the lower end of the pay range, to a maximum of £28,394 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role. We will be conducting interviews on a rolling basis as suitable candidates apply, and we are looking for the successful candidate to start from 2 July. Context and purpose of role At the Ramblers, we are committed to providing our supporters with the very best experience possible, placing the Member and Supporter Experience Team at the heart of our operations. The team acts as the first line of support for members and supporters, responding to enquiries, managing interactions, and deepening engagement with the Ramblers. This short-term placement provides hands-on experience in delivering excellent supporter service at the Ramblers. The postholder will support the Member and Supporter Experience team in responding to enquiries, maintaining supporter data, and contributing to improvements in the supporter journey. Key responsibilities Supporter Engagement Respond to supporter enquiries via phone, letter, email and social media in a timely and professional manner, and with professionalism, empathy and attention to detail. Escalate complex, safeguarding and complaint-related enquiries appropriately. Listen and respond to the needs of each supporter, understanding their motivations and experiences to foster long-term relationships. Acknowledge and thank donations and other payments in a timely and personalised manner. Payment processing Process and manage in-bound financial payments in an accurate and timely manner Investigate and resolve any payment issues, liaising with supporters and the payment processor as needed. Data integrity and CRM Management Maintain accurate records of interactions, transactions, comments, and complaints in the CRM system in accordance with data protection and Gift Aid Legislation. Support key supporter administration tasks (e.g. welcome pack data send) Problem-solving and complaints handling Investigate and resolve low-level issues or complaints, liaising with other colleagues as required and keep supporters informed throughout the process. Handle complex technical enquiries related to our digital tools such as app, website, insight hub, with support from the team. Manage feedback and complaints, following established procedure with a focus on turning negative experiences into positive ones. Volunteer support Provide support to office volunteers, ensuring they feel values and supported to carry out their tasks effectively. Other Undertake such other duties as may be reasonably required of the post. Engage and proactively develop excellent working relationships across the organisation. The person Knowledge, Skills and Experience Essential: A high standard of organisational, interpersonal and communication skills. An excellent telephone manner. An ability to maintain high levels of accuracy at all times. Ability to adapt style, tone and content to provide a tailored service to supporters. Ability to show initiative and determination to investigate and solve complex enquiries. Excellent time management and organisational skills enabling you to plan and prioritise incoming workloads to SLAs set. Desirable: Experience of working in a busy customer/supporter service environment. Personal Attributes A team player, develop collaborative, strong and effective working relationships. Empathetic and patient, with a genuine desire to help members and supporters. Positive and professional attitude. Proactive and self-motivated with the ability to work independently. Adaptable and flexible in a fast-paced environment. Strong sense of responsibility and accountability. Values and Behaviours Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people. Inclusive We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission. Inspiring We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission. Empowering We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action. Responsible We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
Chief Customer Experience Officer (CCXO) Salary: £105,540 - £124,165 per annum (dependent on experience, Grade B) Geographical allowance may apply Hours: Full time (35 hours per week) Contract: Permanent Location: Home-based, with regular travel to London and across the UK Reporting to: CEO (member of the Executive Leadership Team) Functions reporting to the role: Data, Insight & Impact Reporting; Technology & Business Systems; Customer Services About the role The Duke of Edinburgh's Award (DofE) is a world-leading youth charity, empowering young people to build confidence, develop life skills and unlock their potential through a structured programme of volunteering, physical and skills-based challenges. As Chief Customer Experience Officer (CCXO), you will act as the voice of the customer across DofE, shaping intuitive, inclusive and impactful experiences that drive participation, engagement, income and long-term impact. You will lead a newly created Customer Experience Directorate, bringing together data and insight, impact measurement, technology, business systems and customer services to deliver seamless end-to-end journeys across digital and physical touchpoints. Central to the role is embedding a truly customer-focused culture across the charity. About you We are seeking a strategic, values-driven leader with Executive-level experience and a strong track record of delivering customer-centric transformation. You will have led complex organisations through digital and cultural change, using insight and user-centred design to improve both customer outcomes and organisational performance. An inspiring and inclusive leader, you will be comfortable influencing at Board level and aligning customer needs with organisational purpose. Commercially astute, with experience managing budgets and supplier relationships, you will combine innovation with strong governance, risk management and safeguarding. You will also bring a strong understanding of technology, data and emerging trends, including AI, and a clear commitment to equity, diversity and inclusion. Key responsibilities Lead and develop a multidisciplinary team of c.25 colleagues. Act as the strategic lead for customer experience, user experience, data and technology, advising the Executive and Board Drive digital transformation to improve user experience, efficiency and value while managing risk and compliance Partner across the organisation to design services and systems around customer needs Develop and deliver a customer experience strategy aligned to DofE's strategic and financial goals Define and track metrics to improve customer and employee experience and demonstrate impact Own and govern end-to-end customer journeys, ensuring consistent, high-quality and accessible experiences Manage significant budgets and external supplier relationships, ensuring quality and value for money and alignment with DofE's mission and values. Additional information DofE is committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to complete appropriate safeguarding checks, including an Enhanced DBS, references covering gaps in employment or education, right to work checks and a health assessment. As a Gold Investors in People organisation, DofE is committed to supporting staff to develop professionally and personally. We promote wellbeing and foster an inclusive environment where colleagues feel able to bring their whole selves to work. Benefits We offer excellent staff benefits including a generous pension contribution, an employee assistance programme, healthcare cash plan and volunteer leave. Also, 25 days holiday, plus Bank Holidays and an additional 3 days paid leave between Christmas and the New Year. Buy additional annual leave, benefits discount website, death in service benefit 4 x salary, incapacity benefit, generous family leave and sick leave. Closing Date - Midnight, Sunday 21st June First-stage interviews (Online) - 2nd and 3rd July Second-stage interviews (in person) - 9th and 10th July The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo an Enhanced Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check. The DofE geographical allowance is based on a member of staff having a home or office-based postcode within 30 miles (as the crow flies) from Charing Cross, WC2N 5HS. The allowance is 7% capped at £4,000 per annum. The DofE are committed to building a diverse and inclusive workplace that reflects the communities we serve and welcome applications from everyone. We actively encourage applications from Black, Asian, and minority ethnic candidates, as we recognise individuals from these groups are under-represented in our workforce and we value the unique perspectives and expertise you bring. Your talent and voice matter, and we would love to hear from you.
Jun 13, 2026
Full time
Chief Customer Experience Officer (CCXO) Salary: £105,540 - £124,165 per annum (dependent on experience, Grade B) Geographical allowance may apply Hours: Full time (35 hours per week) Contract: Permanent Location: Home-based, with regular travel to London and across the UK Reporting to: CEO (member of the Executive Leadership Team) Functions reporting to the role: Data, Insight & Impact Reporting; Technology & Business Systems; Customer Services About the role The Duke of Edinburgh's Award (DofE) is a world-leading youth charity, empowering young people to build confidence, develop life skills and unlock their potential through a structured programme of volunteering, physical and skills-based challenges. As Chief Customer Experience Officer (CCXO), you will act as the voice of the customer across DofE, shaping intuitive, inclusive and impactful experiences that drive participation, engagement, income and long-term impact. You will lead a newly created Customer Experience Directorate, bringing together data and insight, impact measurement, technology, business systems and customer services to deliver seamless end-to-end journeys across digital and physical touchpoints. Central to the role is embedding a truly customer-focused culture across the charity. About you We are seeking a strategic, values-driven leader with Executive-level experience and a strong track record of delivering customer-centric transformation. You will have led complex organisations through digital and cultural change, using insight and user-centred design to improve both customer outcomes and organisational performance. An inspiring and inclusive leader, you will be comfortable influencing at Board level and aligning customer needs with organisational purpose. Commercially astute, with experience managing budgets and supplier relationships, you will combine innovation with strong governance, risk management and safeguarding. You will also bring a strong understanding of technology, data and emerging trends, including AI, and a clear commitment to equity, diversity and inclusion. Key responsibilities Lead and develop a multidisciplinary team of c.25 colleagues. Act as the strategic lead for customer experience, user experience, data and technology, advising the Executive and Board Drive digital transformation to improve user experience, efficiency and value while managing risk and compliance Partner across the organisation to design services and systems around customer needs Develop and deliver a customer experience strategy aligned to DofE's strategic and financial goals Define and track metrics to improve customer and employee experience and demonstrate impact Own and govern end-to-end customer journeys, ensuring consistent, high-quality and accessible experiences Manage significant budgets and external supplier relationships, ensuring quality and value for money and alignment with DofE's mission and values. Additional information DofE is committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to complete appropriate safeguarding checks, including an Enhanced DBS, references covering gaps in employment or education, right to work checks and a health assessment. As a Gold Investors in People organisation, DofE is committed to supporting staff to develop professionally and personally. We promote wellbeing and foster an inclusive environment where colleagues feel able to bring their whole selves to work. Benefits We offer excellent staff benefits including a generous pension contribution, an employee assistance programme, healthcare cash plan and volunteer leave. Also, 25 days holiday, plus Bank Holidays and an additional 3 days paid leave between Christmas and the New Year. Buy additional annual leave, benefits discount website, death in service benefit 4 x salary, incapacity benefit, generous family leave and sick leave. Closing Date - Midnight, Sunday 21st June First-stage interviews (Online) - 2nd and 3rd July Second-stage interviews (in person) - 9th and 10th July The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo an Enhanced Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check. The DofE geographical allowance is based on a member of staff having a home or office-based postcode within 30 miles (as the crow flies) from Charing Cross, WC2N 5HS. The allowance is 7% capped at £4,000 per annum. The DofE are committed to building a diverse and inclusive workplace that reflects the communities we serve and welcome applications from everyone. We actively encourage applications from Black, Asian, and minority ethnic candidates, as we recognise individuals from these groups are under-represented in our workforce and we value the unique perspectives and expertise you bring. Your talent and voice matter, and we would love to hear from you.
Job Title: IT Graduate Location: Kendal Part-time 21 hours a week over 3-5 days Our client is seeking an IT and Digital Officer who can support the Head of Facilities and Digital with the maintenance, security, and planning of key IT and digital assets. You will help ensure a safe, functional, cost-effective, and legally compliant environment for staff, volunteers, and visitors. The role combines hands-on IT support, cyber security practices, and digital transformation initiatives, including innovative technology solutions for remote sites and community engagement. Responsibilities Assist with procurement of IT and communications software, hardware, peripherals, and support services to meet organizational requirements. Work alongside external contractors to provide software and hardware support, resolving incidents for staff across the entire trust. Deliver basic staff training on general office equipment, software, and induction to IT and communication systems for new starters. Help secure all digital systems against cyber-attack, including staff awareness of current cyber threats and secure remote access. Maintain secure daily backups of data on computer network file servers and recover information requested by staff and volunteers. Implement preventive measures by checking system logs, applying patches and security updates, and maintaining or upgrading network components. Support digital transformation projects, including webcams for immersive community engagement and tap to donate systems at remote sites. Carry out additional ad hoc tasks for the Head of Facilities and Digital, including membership support and external fundraising activities. Follow organizational policies and procedures, promoting environmentally friendly working practices and high standards of efficiency and customer care. Your Skills Relevant experience or qualification in IT and/or Maths and English GCSE at grade 4 or above, with at least two years in IT support or a similar role. Experience procuring computer hardware and providing IT problem-solving in a mixed hardware, software, and network environment. Good understanding of computer systems, security protocols, and GDPR principles and best practice for handling personal data securely. Hands-on experience diagnosing and resolving hardware, software, and network issues for users with varying technical knowledge levels. Experience managing and supporting Microsoft 365 tools, including Outlook, Teams, SharePoint, OneDrive, Azure and Entra in a business context. Working knowledge of Active Directory user administration, including password resets, account creation, and managing user and group permissions. Experience managing Windows Server environments and Endpoint management solutions to ensure secure, stable, and up-to-date devices. Experience maintaining networking equipment such as routers, switches, and firewalls, ensuring connectivity and appropriate access controls. Ability to maintain privacy and confidentiality, communicate effectively and confidently, and support others in achieving their goals. Capable of working independently and as part of a team, prioritizing multiple tasks, with a full UK driving licence and access to a vehicle desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 13, 2026
Full time
Job Title: IT Graduate Location: Kendal Part-time 21 hours a week over 3-5 days Our client is seeking an IT and Digital Officer who can support the Head of Facilities and Digital with the maintenance, security, and planning of key IT and digital assets. You will help ensure a safe, functional, cost-effective, and legally compliant environment for staff, volunteers, and visitors. The role combines hands-on IT support, cyber security practices, and digital transformation initiatives, including innovative technology solutions for remote sites and community engagement. Responsibilities Assist with procurement of IT and communications software, hardware, peripherals, and support services to meet organizational requirements. Work alongside external contractors to provide software and hardware support, resolving incidents for staff across the entire trust. Deliver basic staff training on general office equipment, software, and induction to IT and communication systems for new starters. Help secure all digital systems against cyber-attack, including staff awareness of current cyber threats and secure remote access. Maintain secure daily backups of data on computer network file servers and recover information requested by staff and volunteers. Implement preventive measures by checking system logs, applying patches and security updates, and maintaining or upgrading network components. Support digital transformation projects, including webcams for immersive community engagement and tap to donate systems at remote sites. Carry out additional ad hoc tasks for the Head of Facilities and Digital, including membership support and external fundraising activities. Follow organizational policies and procedures, promoting environmentally friendly working practices and high standards of efficiency and customer care. Your Skills Relevant experience or qualification in IT and/or Maths and English GCSE at grade 4 or above, with at least two years in IT support or a similar role. Experience procuring computer hardware and providing IT problem-solving in a mixed hardware, software, and network environment. Good understanding of computer systems, security protocols, and GDPR principles and best practice for handling personal data securely. Hands-on experience diagnosing and resolving hardware, software, and network issues for users with varying technical knowledge levels. Experience managing and supporting Microsoft 365 tools, including Outlook, Teams, SharePoint, OneDrive, Azure and Entra in a business context. Working knowledge of Active Directory user administration, including password resets, account creation, and managing user and group permissions. Experience managing Windows Server environments and Endpoint management solutions to ensure secure, stable, and up-to-date devices. Experience maintaining networking equipment such as routers, switches, and firewalls, ensuring connectivity and appropriate access controls. Ability to maintain privacy and confidentiality, communicate effectively and confidently, and support others in achieving their goals. Capable of working independently and as part of a team, prioritizing multiple tasks, with a full UK driving licence and access to a vehicle desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Job Title: IT and Digital Officer Location: Kendal Part-time 21 hours a week over 3-5 days Our client is seeking an IT and Digital Officer who can support the Head of Facilities and Digital with the maintenance, security, and planning of key IT and digital assets. You will help ensure a safe, functional, cost-effective, and legally compliant environment for staff, volunteers, and visitors. The role combines hands-on IT support, cyber security practices, and digital transformation initiatives, including innovative technology solutions for remote sites and community engagement. Responsibilities Assist with procurement of IT and communications software, hardware, peripherals, and support services to meet organizational requirements. Work alongside external contractors to provide software and hardware support, resolving incidents for staff across the entire trust. Deliver basic staff training on general office equipment, software, and induction to IT and communication systems for new starters. Help secure all digital systems against cyber-attack, including staff awareness of current cyber threats and secure remote access. Maintain secure daily backups of data on computer network file servers and recover information requested by staff and volunteers. Implement preventive measures by checking system logs, applying patches and security updates, and maintaining or upgrading network components. Support digital transformation projects, including webcams for immersive community engagement and tap to donate systems at remote sites. Carry out additional ad hoc tasks for the Head of Facilities and Digital, including membership support and external fundraising activities. Follow organizational policies and procedures, promoting environmentally friendly working practices and high standards of efficiency and customer care. Your Skills Relevant experience or qualification in IT and/or Maths and English GCSE at grade 4 or above, with at least two years in IT support or a similar role. Experience procuring computer hardware and providing IT problem-solving in a mixed hardware, software, and network environment. Good understanding of computer systems, security protocols, and GDPR principles and best practice for handling personal data securely. Hands-on experience diagnosing and resolving hardware, software, and network issues for users with varying technical knowledge levels. Experience managing and supporting Microsoft 365 tools, including Outlook, Teams, SharePoint, OneDrive, Azure and Entra in a business context. Working knowledge of Active Directory user administration, including password resets, account creation, and managing user and group permissions. Experience managing Windows Server environments and Endpoint management solutions to ensure secure, stable, and up-to-date devices. Experience maintaining networking equipment such as routers, switches, and firewalls, ensuring connectivity and appropriate access controls. Ability to maintain privacy and confidentiality, communicate effectively and confidently, and support others in achieving their goals. Capable of working independently and as part of a team, prioritizing multiple tasks, with a full UK driving licence and access to a vehicle desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 12, 2026
Full time
Job Title: IT and Digital Officer Location: Kendal Part-time 21 hours a week over 3-5 days Our client is seeking an IT and Digital Officer who can support the Head of Facilities and Digital with the maintenance, security, and planning of key IT and digital assets. You will help ensure a safe, functional, cost-effective, and legally compliant environment for staff, volunteers, and visitors. The role combines hands-on IT support, cyber security practices, and digital transformation initiatives, including innovative technology solutions for remote sites and community engagement. Responsibilities Assist with procurement of IT and communications software, hardware, peripherals, and support services to meet organizational requirements. Work alongside external contractors to provide software and hardware support, resolving incidents for staff across the entire trust. Deliver basic staff training on general office equipment, software, and induction to IT and communication systems for new starters. Help secure all digital systems against cyber-attack, including staff awareness of current cyber threats and secure remote access. Maintain secure daily backups of data on computer network file servers and recover information requested by staff and volunteers. Implement preventive measures by checking system logs, applying patches and security updates, and maintaining or upgrading network components. Support digital transformation projects, including webcams for immersive community engagement and tap to donate systems at remote sites. Carry out additional ad hoc tasks for the Head of Facilities and Digital, including membership support and external fundraising activities. Follow organizational policies and procedures, promoting environmentally friendly working practices and high standards of efficiency and customer care. Your Skills Relevant experience or qualification in IT and/or Maths and English GCSE at grade 4 or above, with at least two years in IT support or a similar role. Experience procuring computer hardware and providing IT problem-solving in a mixed hardware, software, and network environment. Good understanding of computer systems, security protocols, and GDPR principles and best practice for handling personal data securely. Hands-on experience diagnosing and resolving hardware, software, and network issues for users with varying technical knowledge levels. Experience managing and supporting Microsoft 365 tools, including Outlook, Teams, SharePoint, OneDrive, Azure and Entra in a business context. Working knowledge of Active Directory user administration, including password resets, account creation, and managing user and group permissions. Experience managing Windows Server environments and Endpoint management solutions to ensure secure, stable, and up-to-date devices. Experience maintaining networking equipment such as routers, switches, and firewalls, ensuring connectivity and appropriate access controls. Ability to maintain privacy and confidentiality, communicate effectively and confidently, and support others in achieving their goals. Capable of working independently and as part of a team, prioritizing multiple tasks, with a full UK driving licence and access to a vehicle desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Are you an inspirational leader looking for your next challenge? Would you like the opportunity to lead a respected charity dedicated to helping people live well with sight loss and shape the future of accessible, inclusive support across York and beyond? MySight York is an independent local charity supporting people to live independently, confidently and without barriers. Through a wide range of practical, emotional and social support services, including advice, counselling, befriending, digital inclusion, assistive technology support and its award-winning Eye Care Support Pathway, MySight York empowers people to make informed choices and live well with sight loss. Driven by a vision of a York where people with sight loss can live independently, equally and without barriers, MySight York works tirelessly to champion accessibility, inclusion and equality. The charity supports around 1,700 people every year and is recognised nationally for its innovation, partnerships and leadership within the sight loss sector. We now have a fantastic opportunity for a new Chief Executive Officer to lead MySight York into its next chapter, building on strong foundations while delivering an ambitious strategy that will expand the charity's reach, influence and impact. The Role Reporting to the Board of Trustees, the Chief Executive Officer will provide strategic leadership, vision and direction for MySight York, ensuring the organisation remains financially sustainable, delivers high-quality services and continues to amplify the voices of people living with sight loss. Key responsibilities will include: Providing strategic leadership to deliver the organisation's vision, mission and strategic priorities. Working closely with the Board of Trustees to ensure strong governance, compliance and organisational sustainability. Leading, motivating and developing a committed team of staff and volunteers, fostering a culture of inclusion, accountability and continuous improvement. Ensuring the charity's long-term financial sustainability through effective financial management, fundraising and income diversification. Building and maintaining strong relationships with funders, NHS partners, local authorities, community organisations and other key stakeholders. Acting as the principal ambassador and spokesperson for MySight York, championing accessibility, inclusion and the rights of people with sight loss. Driving innovation, digital development and service improvement to ensure support remains responsive to changing needs. The Person We are seeking an inclusive, compassionate and strategic leader who is passionate about making a meaningful difference to the lives of people with sight loss. The successful candidate will bring: Significant senior leadership experience within the charity, public, voluntary or private sector. A strong track record of developing and delivering organisational strategy and leading change. Experience of working effectively with Boards of Trustees or equivalent governance structures Strong financial and operational management experience, with the ability to ensure long-term sustainability Excellent partnership-building, influencing and stakeholder engagement skills. Outstanding communication and leadership abilities, with the credibility to inspire staff, volunteers, trustees and external partners. An understanding of the disability, health or social care sectors and a genuine passion for MySight York's mission. Why Join MySight York? This is a unique opportunity to lead a respected and ambitious charity at a significant point in its development. You will have the chance to: Deliver an ambitious organisational strategy and shape the future of support for people with sight loss. Lead a highly regarded organisation with a strong reputation. Influence policy, service development and accessibility initiatives locally and nationally. Build new partnerships and opportunities for growth. Work alongside a dedicated team of staff, volunteers and trustees who are committed to creating a more inclusive society. Make a lasting difference to the lives of people affected by sight loss. If you believe you have the experience and leadership qualities to lead MySight York through its next phase of development, we would be delighted to hear from you. If this sounds like the opportunity for the next phase of your career you can download the recruitment pack (attached) for more information. To apply please send your CV. Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen or Leanne who will be happy to advise on this. Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way. Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
Jun 12, 2026
Full time
Are you an inspirational leader looking for your next challenge? Would you like the opportunity to lead a respected charity dedicated to helping people live well with sight loss and shape the future of accessible, inclusive support across York and beyond? MySight York is an independent local charity supporting people to live independently, confidently and without barriers. Through a wide range of practical, emotional and social support services, including advice, counselling, befriending, digital inclusion, assistive technology support and its award-winning Eye Care Support Pathway, MySight York empowers people to make informed choices and live well with sight loss. Driven by a vision of a York where people with sight loss can live independently, equally and without barriers, MySight York works tirelessly to champion accessibility, inclusion and equality. The charity supports around 1,700 people every year and is recognised nationally for its innovation, partnerships and leadership within the sight loss sector. We now have a fantastic opportunity for a new Chief Executive Officer to lead MySight York into its next chapter, building on strong foundations while delivering an ambitious strategy that will expand the charity's reach, influence and impact. The Role Reporting to the Board of Trustees, the Chief Executive Officer will provide strategic leadership, vision and direction for MySight York, ensuring the organisation remains financially sustainable, delivers high-quality services and continues to amplify the voices of people living with sight loss. Key responsibilities will include: Providing strategic leadership to deliver the organisation's vision, mission and strategic priorities. Working closely with the Board of Trustees to ensure strong governance, compliance and organisational sustainability. Leading, motivating and developing a committed team of staff and volunteers, fostering a culture of inclusion, accountability and continuous improvement. Ensuring the charity's long-term financial sustainability through effective financial management, fundraising and income diversification. Building and maintaining strong relationships with funders, NHS partners, local authorities, community organisations and other key stakeholders. Acting as the principal ambassador and spokesperson for MySight York, championing accessibility, inclusion and the rights of people with sight loss. Driving innovation, digital development and service improvement to ensure support remains responsive to changing needs. The Person We are seeking an inclusive, compassionate and strategic leader who is passionate about making a meaningful difference to the lives of people with sight loss. The successful candidate will bring: Significant senior leadership experience within the charity, public, voluntary or private sector. A strong track record of developing and delivering organisational strategy and leading change. Experience of working effectively with Boards of Trustees or equivalent governance structures Strong financial and operational management experience, with the ability to ensure long-term sustainability Excellent partnership-building, influencing and stakeholder engagement skills. Outstanding communication and leadership abilities, with the credibility to inspire staff, volunteers, trustees and external partners. An understanding of the disability, health or social care sectors and a genuine passion for MySight York's mission. Why Join MySight York? This is a unique opportunity to lead a respected and ambitious charity at a significant point in its development. You will have the chance to: Deliver an ambitious organisational strategy and shape the future of support for people with sight loss. Lead a highly regarded organisation with a strong reputation. Influence policy, service development and accessibility initiatives locally and nationally. Build new partnerships and opportunities for growth. Work alongside a dedicated team of staff, volunteers and trustees who are committed to creating a more inclusive society. Make a lasting difference to the lives of people affected by sight loss. If you believe you have the experience and leadership qualities to lead MySight York through its next phase of development, we would be delighted to hear from you. If this sounds like the opportunity for the next phase of your career you can download the recruitment pack (attached) for more information. To apply please send your CV. Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen or Leanne who will be happy to advise on this. Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way. Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
Action for Pulmonary Fibrosis
Peterborough, Cambridgeshire
About Action for Pulmonary Fibrosis Action for Pulmonary Fibrosis (APF) is the UK s leading patient charity dedicated to improving the lives of individuals and families affected by pulmonary fibrosis. Our mission is underpinned by values of compassionate, bold, expert and collaborative. We believe in creating a supportive environment in which both our employees and beneficiaries can thrive. Founded in 2013 by people affected by PF and clinicians, APF has grown into a respected national charity rooted in community and evidence. We provide trusted information and support, help a growing network of support groups, campaign to improve access to care and invest in research to bring hope of new treatments. APF strives to be an organisation of equity and inclusion, welcoming people from all backgrounds our team and volunteers aim to reflect the diverse communities we serve. We have just launched an ambitious five-year strategy (), co-created with the PF community, which focuses on expanding support, transforming care, and accelerating research. This strategy marks a step change with a clearer focus, stronger delivery model and greater ambition to ensure no one faces pulmonary fibrosis alone. Role purpose The Senior Challenge Fundraising Officer will lead the delivery and growth of APF s third-party and mass participation challenge events portfolio. This role exists to significantly grow income and participation by managing end-to-end third-party challenge events, developing community-facing charity-owned fundraising products and delivering excellent supporter stewardship Working closely with the Head of Fundraising and colleagues across Communications, Services and the Operations Team, you will increase recruitment, empower supporters to raise ambitious funds, and create journeys that encourage long-term engagement with APF. Success in this role means more people fundraising for APF, raising more income and feeling valued, supported and inspired to stay connected to our mission. Key Responsibilities 1. Grow participation in third party Manage the full lifecycle of third-party and mass participation challenge events, from planning and recruitment through to stewardship and re engagement. Develop and execute creative marketing strategies to boost participation and attract new event participants. Draft engaging promotional content that inspires and engages our supporters in collaboration with the Communications team. Promote third-party events proactively across relevant channels and networks. Work with the wider Fundraising team to improve and refine the stewardship journey for challenge participants to maximise the participant experience. Identify and pursue opportunities to grow participation in new and existing events. Attend key events as required, managing on-the day logistics and volunteer coordination. 2. Community Product Development Work with Head of Fundraising to shape and improve APF s fundraising offer and remote products. Test and refine new fundraising concepts that increase accessibility and broaden participation. Work collaboratively across teams to ensure our community fundraising products align with wider campaigns and strategic priorities. 3. Income growth and fundraiser mpowerment Inspire participants to achieve ambitious fundraising targets through engaging, creative communications. Develop and enhance fundraising materials, including participant packs and digital resources to support our fundraisers. Use insight and sector trends to identify opportunities to boost event visibility and maximise fundraising efforts. Monitor fundraising performance to ensure we re meeting targets and delivering strong ROI on our challenge activities. 4. Stewardship and re-engagement Foster personal connections with supporters through thoughtful, tailored stewardship that keeps them engaged and feeling valued. Create clear re-engagement plans to encourage repeat participation and long-term loyalty. Collaborate with wider Fundraising and Services teams to support acquisition and ensure our supporters have a smooth, high-quality supporter journey. Represent APF publicly when required, acting as a confident ambassador for the charity at events and in public settings. 5. Data, insight and compliance Support on the management of CRM data to enable accurate segmentation, performance tracking and reporting. Monitor recruitment, participation, income and ROI to help inform future planning and improvements. Maintain up-to-date knowledge with GDPR regulations and compliance and ensure personal data is handled responsibly and securely. Work closely with the Governance and Operations Manager to ensure our fundraising activities are fully compliant with GDPR and the Code of Fundraising Practice. How to apply Please apply via CharityJob or submit a CV and a covering letter (maximum of two pages) highlighting your skills and suitability to the role, reflecting the key responsibilities in the job description.
Jun 12, 2026
Full time
About Action for Pulmonary Fibrosis Action for Pulmonary Fibrosis (APF) is the UK s leading patient charity dedicated to improving the lives of individuals and families affected by pulmonary fibrosis. Our mission is underpinned by values of compassionate, bold, expert and collaborative. We believe in creating a supportive environment in which both our employees and beneficiaries can thrive. Founded in 2013 by people affected by PF and clinicians, APF has grown into a respected national charity rooted in community and evidence. We provide trusted information and support, help a growing network of support groups, campaign to improve access to care and invest in research to bring hope of new treatments. APF strives to be an organisation of equity and inclusion, welcoming people from all backgrounds our team and volunteers aim to reflect the diverse communities we serve. We have just launched an ambitious five-year strategy (), co-created with the PF community, which focuses on expanding support, transforming care, and accelerating research. This strategy marks a step change with a clearer focus, stronger delivery model and greater ambition to ensure no one faces pulmonary fibrosis alone. Role purpose The Senior Challenge Fundraising Officer will lead the delivery and growth of APF s third-party and mass participation challenge events portfolio. This role exists to significantly grow income and participation by managing end-to-end third-party challenge events, developing community-facing charity-owned fundraising products and delivering excellent supporter stewardship Working closely with the Head of Fundraising and colleagues across Communications, Services and the Operations Team, you will increase recruitment, empower supporters to raise ambitious funds, and create journeys that encourage long-term engagement with APF. Success in this role means more people fundraising for APF, raising more income and feeling valued, supported and inspired to stay connected to our mission. Key Responsibilities 1. Grow participation in third party Manage the full lifecycle of third-party and mass participation challenge events, from planning and recruitment through to stewardship and re engagement. Develop and execute creative marketing strategies to boost participation and attract new event participants. Draft engaging promotional content that inspires and engages our supporters in collaboration with the Communications team. Promote third-party events proactively across relevant channels and networks. Work with the wider Fundraising team to improve and refine the stewardship journey for challenge participants to maximise the participant experience. Identify and pursue opportunities to grow participation in new and existing events. Attend key events as required, managing on-the day logistics and volunteer coordination. 2. Community Product Development Work with Head of Fundraising to shape and improve APF s fundraising offer and remote products. Test and refine new fundraising concepts that increase accessibility and broaden participation. Work collaboratively across teams to ensure our community fundraising products align with wider campaigns and strategic priorities. 3. Income growth and fundraiser mpowerment Inspire participants to achieve ambitious fundraising targets through engaging, creative communications. Develop and enhance fundraising materials, including participant packs and digital resources to support our fundraisers. Use insight and sector trends to identify opportunities to boost event visibility and maximise fundraising efforts. Monitor fundraising performance to ensure we re meeting targets and delivering strong ROI on our challenge activities. 4. Stewardship and re-engagement Foster personal connections with supporters through thoughtful, tailored stewardship that keeps them engaged and feeling valued. Create clear re-engagement plans to encourage repeat participation and long-term loyalty. Collaborate with wider Fundraising and Services teams to support acquisition and ensure our supporters have a smooth, high-quality supporter journey. Represent APF publicly when required, acting as a confident ambassador for the charity at events and in public settings. 5. Data, insight and compliance Support on the management of CRM data to enable accurate segmentation, performance tracking and reporting. Monitor recruitment, participation, income and ROI to help inform future planning and improvements. Maintain up-to-date knowledge with GDPR regulations and compliance and ensure personal data is handled responsibly and securely. Work closely with the Governance and Operations Manager to ensure our fundraising activities are fully compliant with GDPR and the Code of Fundraising Practice. How to apply Please apply via CharityJob or submit a CV and a covering letter (maximum of two pages) highlighting your skills and suitability to the role, reflecting the key responsibilities in the job description.
Local Growth Officer Romford District Location: Home-based within Romford District or nearby area, with regular travel and working across venues in Romford District, and occasional travel to Gilwell Park Salary: £33,476 per year, Band E, Level 3, inc. Of OLW Hours: Full-time, 35 hours per week - Evening and occasional weekend work required. Contract: Fixed term 2 years About the role We re looking for a proactive and community-focused Local Growth Officer to help grow and strengthen Scouting across Romford District. Working closely with local volunteers and communities, you ll support the development of new Scout sections, recruit and support volunteers, deliver engagement events, and help create more opportunities for young people to access skills for life. This is a varied and rewarding role where you ll work collaboratively to grow inclusive Scouting provision across the District and support sustainable local growth. What you ll do as our Local Growth Officer: Support the growth of Scouting across Romford District. Recruit, support, and engage volunteers. Help open new Scout sections and grow existing groups. Deliver community engagement activities, events, and workshops. Support inclusive practices and engagement with diverse communities. Work with volunteers to develop sustainable growth plans. About you You ll be organised, confident in communicating with a wide range of people, and able to manage projects independently while working as part of a wider team. You may have experience in: Volunteer or community engagement Working with young people Event delivery or partnership working Facilitating workshops or presentations Using digital platforms such as Microsoft Teams Benefits We re proud to be an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations nationwide. 28 days holiday, rising to 32 days after 2 years service, plus extra days at Christmas Flexible working hours and hybrid options Work in a way that suits you, your role, and your department Double-matched pension up to 10% of gross salary Family-friendly employer with generous family leave Learning and development opportunities via our internal learning hub For a full list of our benefits, click . Closing date for applications : 23:59 Sunday 21st June 2026 Date to be confirmed, we are aiming to hold interviews between 10th and 22nd July in person at Gilwell Park. Strictly no agencies. The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Jun 12, 2026
Full time
Local Growth Officer Romford District Location: Home-based within Romford District or nearby area, with regular travel and working across venues in Romford District, and occasional travel to Gilwell Park Salary: £33,476 per year, Band E, Level 3, inc. Of OLW Hours: Full-time, 35 hours per week - Evening and occasional weekend work required. Contract: Fixed term 2 years About the role We re looking for a proactive and community-focused Local Growth Officer to help grow and strengthen Scouting across Romford District. Working closely with local volunteers and communities, you ll support the development of new Scout sections, recruit and support volunteers, deliver engagement events, and help create more opportunities for young people to access skills for life. This is a varied and rewarding role where you ll work collaboratively to grow inclusive Scouting provision across the District and support sustainable local growth. What you ll do as our Local Growth Officer: Support the growth of Scouting across Romford District. Recruit, support, and engage volunteers. Help open new Scout sections and grow existing groups. Deliver community engagement activities, events, and workshops. Support inclusive practices and engagement with diverse communities. Work with volunteers to develop sustainable growth plans. About you You ll be organised, confident in communicating with a wide range of people, and able to manage projects independently while working as part of a wider team. You may have experience in: Volunteer or community engagement Working with young people Event delivery or partnership working Facilitating workshops or presentations Using digital platforms such as Microsoft Teams Benefits We re proud to be an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations nationwide. 28 days holiday, rising to 32 days after 2 years service, plus extra days at Christmas Flexible working hours and hybrid options Work in a way that suits you, your role, and your department Double-matched pension up to 10% of gross salary Family-friendly employer with generous family leave Learning and development opportunities via our internal learning hub For a full list of our benefits, click . Closing date for applications : 23:59 Sunday 21st June 2026 Date to be confirmed, we are aiming to hold interviews between 10th and 22nd July in person at Gilwell Park. Strictly no agencies. The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Harris Hill is delighted to be partnering with a leading national charity to recruit a Senior Content and Development Officer, for a 12 month maternity cover contract. This is an exciting opportunity to join a respected national charity dedicated to improving the lives of carers across the UK. You will play a key role in supporting research and project delivery, developing engaging digital content, and managing the accreditation process for a successful employer benchmarking scheme that helps organisations better support carers in the workplace. As Senior Content and Development Officer ; support the development and delivery of content on the charity s digital platforms ensure a high-quality experience for organisations participating in the accreditation programme lead the newsletter development and delivery maintain and update content on the website collaborate across teams to support a range of internally and externally funded projects. We are looking for an organised and proactive individual with strong research, communication and project coordination skills. You will be confident managing multiple priorities, maintaining accurate records and databases, developing written content, and building positive relationships with a wide range of stakeholders. Experience of working with CRM systems, content management systems and digital platforms is essential. In return, you'll join a welcoming, supportive and inclusive organisation that is committed to employee wellbeing and flexible working. This is a fantastic opportunity to develop your skills while contributing to meaningful work that creates positive change for carers and their families. Benefits include: Flexible and hybrid working arrangements Generous annual leave entitlement, rising with service Additional paid leave between Christmas and New Year Paid carers leave Two paid volunteer days per year Comprehensive wellbeing support, including counselling and health benefits Family-friendly policies and inclusive employee networks Annual staff conference, social events and regular team engagement activities Enhanced pension contribution If you're a strong communicator with excellent organisational skills and a passion for delivering high-quality services, we'd love to hear from you. Salary £37,955 12 month maternity cover FTC, full-time hours. This is a hybrid role, with an expectation to attend the London office at least one day a week. Closing date - For the full job pack, and more information, please apply today. Applications will be reviewed on a rolling basis. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Jun 12, 2026
Full time
Harris Hill is delighted to be partnering with a leading national charity to recruit a Senior Content and Development Officer, for a 12 month maternity cover contract. This is an exciting opportunity to join a respected national charity dedicated to improving the lives of carers across the UK. You will play a key role in supporting research and project delivery, developing engaging digital content, and managing the accreditation process for a successful employer benchmarking scheme that helps organisations better support carers in the workplace. As Senior Content and Development Officer ; support the development and delivery of content on the charity s digital platforms ensure a high-quality experience for organisations participating in the accreditation programme lead the newsletter development and delivery maintain and update content on the website collaborate across teams to support a range of internally and externally funded projects. We are looking for an organised and proactive individual with strong research, communication and project coordination skills. You will be confident managing multiple priorities, maintaining accurate records and databases, developing written content, and building positive relationships with a wide range of stakeholders. Experience of working with CRM systems, content management systems and digital platforms is essential. In return, you'll join a welcoming, supportive and inclusive organisation that is committed to employee wellbeing and flexible working. This is a fantastic opportunity to develop your skills while contributing to meaningful work that creates positive change for carers and their families. Benefits include: Flexible and hybrid working arrangements Generous annual leave entitlement, rising with service Additional paid leave between Christmas and New Year Paid carers leave Two paid volunteer days per year Comprehensive wellbeing support, including counselling and health benefits Family-friendly policies and inclusive employee networks Annual staff conference, social events and regular team engagement activities Enhanced pension contribution If you're a strong communicator with excellent organisational skills and a passion for delivering high-quality services, we'd love to hear from you. Salary £37,955 12 month maternity cover FTC, full-time hours. This is a hybrid role, with an expectation to attend the London office at least one day a week. Closing date - For the full job pack, and more information, please apply today. Applications will be reviewed on a rolling basis. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Community Outreach Officer - Saving Scotland s Red Squirrels Full time (35 hrs/week), Fixed term (until 31st March 2028) £25,000 per annum pending review Blairgowrie Office, Perthshire (working across the Central lowlands and Southern Highlands) Closing date: 15th June 2026 As Scotland s leading nature conservation charity, we welcome applications from individuals who are looking to join us in our journey of protecting Scotland s wildlife for the future. From major species and landscape restoration projects, to managing our network of wildlife reserves and campaigning for nature, we work for Scotland s wildlife year-round. We give a voice to wildlife through our policy and campaigning work, demonstrate best practice through practical conservation work, engage with people to take positive action through our education programmes and events, and so much more. The Role: The Community Outreach Officer will contribute to the protection of the Highland Line (HL), a coast-to-coast control zone which aims to prevent grey squirrels from moving north from Central Scotland into the red strongholds of the Highlands and Grampians. Progressed through a programme of targeted grey squirrel monitoring and control, you ll help support the protection and expansion of red squirrel populations in accordance with the Saving Scotland s Red Squirrels strategy. This role requires an approachable individual with experience recruiting, motivating, training, coordinating and managing community-based volunteers (groups and individuals) to undertake active conservation work. Key Responsibilities and Duties: Working closely with the Monitoring and Control Officers (MCOs) Supporting and expanding volunteer networks through volunteer recruitment and onboarding Data entry and digital records Engaging and building relations with key stakeholders, landowners and local authorities Providing community network support and communications. This will include identifying opportunities to engage difficult-to-reach people and new audiences in the Central Lowlands. Specifically, this includes: Recruiting, training and supporting volunteers to carry out fortnightly feeder box monitoring surveys, ensuring they have the equipment and consumables required, and providing practical support and temporary survey cover as needed. Manage and coordinate the processing of monitoring samples and resulting data. Tis includes the analysis of hair samples to identify and record red squirrel, grey squirrel or pine marten detections and sharing results with volunteers Alongside the SSRS HL team, engaging with and recruit new landowners/managers to undertake grey squirrel control and monitoring on their land. Developing methodologies to ensure sustained engagement and data sharing to support independent controllers across the Highland Line region Engaging and building relations with new and existing stakeholders to support the project. Leading strategic events, talks, and other activities to promote active community understanding and participation of red squirrel conservation in Scotland The successful candidate will: Possess a relevant degree Have experience of recruiting, motivating, training, coordinating and managing volunteers A good understanding of conservation principles, invasive non-native species management, wildlife practices and legislation Experience of working with landowners, gamekeepers, foresters and the public is desirable Experience with keeping and maintaining accurate records using Microsoft packages is essential and knowledge of ArcGIS would be useful There may occasionally be a requirement to work out of normal working hours You must possess a full clean driving licence and have use of a vehicle Closing date: midnight Monday 15th June Interview date: Thursday 25th June
May 28, 2026
Seasonal
Community Outreach Officer - Saving Scotland s Red Squirrels Full time (35 hrs/week), Fixed term (until 31st March 2028) £25,000 per annum pending review Blairgowrie Office, Perthshire (working across the Central lowlands and Southern Highlands) Closing date: 15th June 2026 As Scotland s leading nature conservation charity, we welcome applications from individuals who are looking to join us in our journey of protecting Scotland s wildlife for the future. From major species and landscape restoration projects, to managing our network of wildlife reserves and campaigning for nature, we work for Scotland s wildlife year-round. We give a voice to wildlife through our policy and campaigning work, demonstrate best practice through practical conservation work, engage with people to take positive action through our education programmes and events, and so much more. The Role: The Community Outreach Officer will contribute to the protection of the Highland Line (HL), a coast-to-coast control zone which aims to prevent grey squirrels from moving north from Central Scotland into the red strongholds of the Highlands and Grampians. Progressed through a programme of targeted grey squirrel monitoring and control, you ll help support the protection and expansion of red squirrel populations in accordance with the Saving Scotland s Red Squirrels strategy. This role requires an approachable individual with experience recruiting, motivating, training, coordinating and managing community-based volunteers (groups and individuals) to undertake active conservation work. Key Responsibilities and Duties: Working closely with the Monitoring and Control Officers (MCOs) Supporting and expanding volunteer networks through volunteer recruitment and onboarding Data entry and digital records Engaging and building relations with key stakeholders, landowners and local authorities Providing community network support and communications. This will include identifying opportunities to engage difficult-to-reach people and new audiences in the Central Lowlands. Specifically, this includes: Recruiting, training and supporting volunteers to carry out fortnightly feeder box monitoring surveys, ensuring they have the equipment and consumables required, and providing practical support and temporary survey cover as needed. Manage and coordinate the processing of monitoring samples and resulting data. Tis includes the analysis of hair samples to identify and record red squirrel, grey squirrel or pine marten detections and sharing results with volunteers Alongside the SSRS HL team, engaging with and recruit new landowners/managers to undertake grey squirrel control and monitoring on their land. Developing methodologies to ensure sustained engagement and data sharing to support independent controllers across the Highland Line region Engaging and building relations with new and existing stakeholders to support the project. Leading strategic events, talks, and other activities to promote active community understanding and participation of red squirrel conservation in Scotland The successful candidate will: Possess a relevant degree Have experience of recruiting, motivating, training, coordinating and managing volunteers A good understanding of conservation principles, invasive non-native species management, wildlife practices and legislation Experience of working with landowners, gamekeepers, foresters and the public is desirable Experience with keeping and maintaining accurate records using Microsoft packages is essential and knowledge of ArcGIS would be useful There may occasionally be a requirement to work out of normal working hours You must possess a full clean driving licence and have use of a vehicle Closing date: midnight Monday 15th June Interview date: Thursday 25th June
Fundraiser Community, Corporate and Events We are looking for a Fundraiser Community, Corporate and Events to join our inspiring and dedicated team in this part-time role based in south Cheshire. This is a fantastic opportunity to be part of an ambitious and compassionate organisation that supports children and young people with Special Educational Needs and Disabilities (SEND) through inclusive sport, recreation, and residential experiences. Position: Fundraiser Community, Corporate and Events Location: Cheshire, CW5 8ES Salary: £26,734 FTE Hours: Part-time (20 hours per week, up to 30 hours considered) Contract: Permanent Closing Date: Monday 6th October 2025 at 11.59pm The Role We are seeking an enthusiastic and experienced fundraiser to secure and develop the vital income streams of community, corporate and event fundraising. You will work closely with the CEO and other team members to develop our fundraising strategy, build strong supporter engagement, and deliver creative fundraising initiatives that make a real difference to the lives of those we serve. You will: Develop and implement innovative fundraising strategies and campaigns to meet agreed income targets Build and manage relationships with individual donors, corporate partners, and community groups Plan and manage fundraising appeals and community engagement Organise and deliver fundraising events including logistics, volunteer management, and post-event evaluation Report monthly on fundraising performance, analysing successes and areas for development Contribute to newsletters, social media, and promotional content Maintain accurate donor records and ensure compliance with GDPR and fundraising regulations About You You ll be someone with a passion for making a difference, and the ability to build lasting relationships with supporters. You are a self-starter, able to manage multiple priorities and engage a variety of stakeholders across the community. You will have: Experience in fundraising, marketing or sales Excellent communication and networking skills Ability to work independently and flexibly, including some evenings/weekends Knowledge of fundraising regulations and GDPR Strong organisational and reporting skills Confidence in using fundraising databases and digital platforms Benefits Include: Competitive salary 6 weeks annual leave plus long service rewards Free on-site parking Paid travel expenses Opportunity to truly make an impact within a valued community organisation About the Organisation This Wingate Centre is based in south Cheshire that has supported children and young adults with SEND since 1988. The Centre offers accessible accommodation, inclusive sports and recreation facilities, and group residential experiences that foster confidence, independence, and wellbeing. Over 650 school children and their carers, and dozens of adults, benefit annually from the Centre s services. We are committed to being an equal opportunities employer and welcome applicants from all sections of the community. Other roles you may have experience of could include: Fundraiser, Community Fundraiser, Events Fundraiser, Corporate Fundraiser, Fundraising Officer, Partnerships Fundraiser, etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Oct 06, 2025
Full time
Fundraiser Community, Corporate and Events We are looking for a Fundraiser Community, Corporate and Events to join our inspiring and dedicated team in this part-time role based in south Cheshire. This is a fantastic opportunity to be part of an ambitious and compassionate organisation that supports children and young people with Special Educational Needs and Disabilities (SEND) through inclusive sport, recreation, and residential experiences. Position: Fundraiser Community, Corporate and Events Location: Cheshire, CW5 8ES Salary: £26,734 FTE Hours: Part-time (20 hours per week, up to 30 hours considered) Contract: Permanent Closing Date: Monday 6th October 2025 at 11.59pm The Role We are seeking an enthusiastic and experienced fundraiser to secure and develop the vital income streams of community, corporate and event fundraising. You will work closely with the CEO and other team members to develop our fundraising strategy, build strong supporter engagement, and deliver creative fundraising initiatives that make a real difference to the lives of those we serve. You will: Develop and implement innovative fundraising strategies and campaigns to meet agreed income targets Build and manage relationships with individual donors, corporate partners, and community groups Plan and manage fundraising appeals and community engagement Organise and deliver fundraising events including logistics, volunteer management, and post-event evaluation Report monthly on fundraising performance, analysing successes and areas for development Contribute to newsletters, social media, and promotional content Maintain accurate donor records and ensure compliance with GDPR and fundraising regulations About You You ll be someone with a passion for making a difference, and the ability to build lasting relationships with supporters. You are a self-starter, able to manage multiple priorities and engage a variety of stakeholders across the community. You will have: Experience in fundraising, marketing or sales Excellent communication and networking skills Ability to work independently and flexibly, including some evenings/weekends Knowledge of fundraising regulations and GDPR Strong organisational and reporting skills Confidence in using fundraising databases and digital platforms Benefits Include: Competitive salary 6 weeks annual leave plus long service rewards Free on-site parking Paid travel expenses Opportunity to truly make an impact within a valued community organisation About the Organisation This Wingate Centre is based in south Cheshire that has supported children and young adults with SEND since 1988. The Centre offers accessible accommodation, inclusive sports and recreation facilities, and group residential experiences that foster confidence, independence, and wellbeing. Over 650 school children and their carers, and dozens of adults, benefit annually from the Centre s services. We are committed to being an equal opportunities employer and welcome applicants from all sections of the community. Other roles you may have experience of could include: Fundraiser, Community Fundraiser, Events Fundraiser, Corporate Fundraiser, Fundraising Officer, Partnerships Fundraiser, etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
This role leads the creation and delivery of digital campaigns and social media strategies to grow engagement, drive action, and expand the supporter base for a national charitable organisation. Client Details Renowned charity Description Develop and execute digital strategies across paid and owned channels to attract new supporters, donors, and volunteers. Design retention-focused campaigns to deepen engagement and maintain long-term supporter relationships. Manage and grow social media presence through impactful content that raises awareness and drives action. Plan and deliver targeted email campaigns using segmentation, automation, and performance testing. Use audience insights to tailor messaging and ensure relevance across digital touchpoints. Run paid media campaigns to expand reach, boost visibility, and drive conversions. Collaborate across teams to align digital acquisition with wider organisational goals. Monitor and analyse campaign performance to continuously refine and optimise digital efforts. Profile Demonstrates strong knowledge of digital marketing across email, paid media, and social platforms, with hands-on experience in campaign delivery and optimisation. Skilled in using analytics tools and performance dashboards to track, evaluate, and improve digital engagement strategies. Proficient in Microsoft Office and collaborative tools, with excellent organisational and project management capabilities. Experienced in managing social media channels to grow online communities and drive meaningful interactions. Able to create compelling, audience-focused content tailored to different digital channels and campaign goals. Comfortable working cross-functionally to align digital efforts with broader organisational objectives and transformation initiatives. Brings a proactive, solutions-focused mindset with the ability to adapt quickly in fast-paced environments. Understands the importance of data integrity, user experience, and inclusive outreach in digital communications. Job Offer 35,000 Hybrid - London Based 26 days of annual leave + bank holidays
Oct 02, 2025
Full time
This role leads the creation and delivery of digital campaigns and social media strategies to grow engagement, drive action, and expand the supporter base for a national charitable organisation. Client Details Renowned charity Description Develop and execute digital strategies across paid and owned channels to attract new supporters, donors, and volunteers. Design retention-focused campaigns to deepen engagement and maintain long-term supporter relationships. Manage and grow social media presence through impactful content that raises awareness and drives action. Plan and deliver targeted email campaigns using segmentation, automation, and performance testing. Use audience insights to tailor messaging and ensure relevance across digital touchpoints. Run paid media campaigns to expand reach, boost visibility, and drive conversions. Collaborate across teams to align digital acquisition with wider organisational goals. Monitor and analyse campaign performance to continuously refine and optimise digital efforts. Profile Demonstrates strong knowledge of digital marketing across email, paid media, and social platforms, with hands-on experience in campaign delivery and optimisation. Skilled in using analytics tools and performance dashboards to track, evaluate, and improve digital engagement strategies. Proficient in Microsoft Office and collaborative tools, with excellent organisational and project management capabilities. Experienced in managing social media channels to grow online communities and drive meaningful interactions. Able to create compelling, audience-focused content tailored to different digital channels and campaign goals. Comfortable working cross-functionally to align digital efforts with broader organisational objectives and transformation initiatives. Brings a proactive, solutions-focused mindset with the ability to adapt quickly in fast-paced environments. Understands the importance of data integrity, user experience, and inclusive outreach in digital communications. Job Offer 35,000 Hybrid - London Based 26 days of annual leave + bank holidays
Gloucestershire County Council
Gloucester, Gloucestershire
Business Change Manager £52,413 - £54,495 per annum Fixed Term 18 months Are you an experienced Change Manager who is passionate about digital innovation, creative use of technology and making a difference? Do you want to join a team that is dedicated to ensuring that Gloucestershire County Council utilises technology in the best way possible? If so, read on About the Team & Role You will be joining the Digital Innovation team, part of the Digital & ICT service who deliver and support technology solutions for the officers and councillors of Gloucestershire County Council (including the Gloucestershire Fire and Rescue Service, NHS partners, schools and other services that work with the organisation). The Digital Innovation team includes the Digital & ICT projects management office, technical specialists, developers and the business communications/engagement team. We work alongside our colleagues in IT Service Management, Infrastructure and Security. This role is fully funded and allocated to the education case management transformation programme and will be reporting into the Programme Manager. As Business Change Manager you will be responsible for ensuring change initiatives meet objectives on time and on budget by increasing employee adoption and usage. You will focus on the people side of change, including changes to business processes, systems and technology, job roles and organisation structures. Your primary responsibility will be creating and implementing change management strategies and plans that maximise employee adoption and usage and minimise resistance. You will work to drive faster adoption, higher ultimate utilisation of and proficiency with the changes that impact employees. These improvements will increase benefit realization, value creation, ROI and the achievement of results and outcomes. This role is fixed term for 18 months (with possibility for extension) About You Our ideal candidate will ideally have change management experience, ideally in a project or programme environment, with a proven record of influencing stakeholders at all levels. You should be able to clearly articulate your ideas, concepts and technical details to non-technical stakeholders, effectively collaborate with team members and other departments and be able to adjust to new challenges quickly, sometimes managing multiple areas of focus simultaneously. About Us For all your hard work, you will receive the following: Flexible and agile working opportunities 25.5 days annual leave rising to 30.5 days after 5 years continuous service An option to purchase 10 days of additional leave per year Family friendly employer offering benefits to help support you and your family Career development and qualification opportunities Supportive and positive working environment with regular, robust supervision Local Government Pension Scheme (LGPS) Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone. An in-house Occupational Health service Employee discount scheme Cycle to Work scheme Gloucestershire Salary Sacrifice Green Car Scheme (T&Cs apply) Links to employee networks such as Prism (LGBT+) network and the Young Employees Network How to Apply If you feel you have the skills, desire and experience required to make a positive difference, then please submit your application and personal statement today by clicking the "Apply Now" Button. For an informal discussion about the role please contact Chris Bridem via email Closing date 8 October 2025. Short-listed candidates will be contacted by e-mail and invited to interview week commencing 20/10/2025. Please read the job profile which provides further information on the experience and attributes sought of our ideal candidate. The Digital & ICT service support the Council's Agile working policy and expect team members to work a minimum of two days per their working week in the office, which is based in central Gloucester, and to attend 'in person' meetings as and when required. New starters will be required to come into the office more often during their induction. Additional Information To access the Job Profile for this role, please follow the link below:- Business Change Manager - Job Profile The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer. Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire's diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential. It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English. Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.
Oct 02, 2025
Full time
Business Change Manager £52,413 - £54,495 per annum Fixed Term 18 months Are you an experienced Change Manager who is passionate about digital innovation, creative use of technology and making a difference? Do you want to join a team that is dedicated to ensuring that Gloucestershire County Council utilises technology in the best way possible? If so, read on About the Team & Role You will be joining the Digital Innovation team, part of the Digital & ICT service who deliver and support technology solutions for the officers and councillors of Gloucestershire County Council (including the Gloucestershire Fire and Rescue Service, NHS partners, schools and other services that work with the organisation). The Digital Innovation team includes the Digital & ICT projects management office, technical specialists, developers and the business communications/engagement team. We work alongside our colleagues in IT Service Management, Infrastructure and Security. This role is fully funded and allocated to the education case management transformation programme and will be reporting into the Programme Manager. As Business Change Manager you will be responsible for ensuring change initiatives meet objectives on time and on budget by increasing employee adoption and usage. You will focus on the people side of change, including changes to business processes, systems and technology, job roles and organisation structures. Your primary responsibility will be creating and implementing change management strategies and plans that maximise employee adoption and usage and minimise resistance. You will work to drive faster adoption, higher ultimate utilisation of and proficiency with the changes that impact employees. These improvements will increase benefit realization, value creation, ROI and the achievement of results and outcomes. This role is fixed term for 18 months (with possibility for extension) About You Our ideal candidate will ideally have change management experience, ideally in a project or programme environment, with a proven record of influencing stakeholders at all levels. You should be able to clearly articulate your ideas, concepts and technical details to non-technical stakeholders, effectively collaborate with team members and other departments and be able to adjust to new challenges quickly, sometimes managing multiple areas of focus simultaneously. About Us For all your hard work, you will receive the following: Flexible and agile working opportunities 25.5 days annual leave rising to 30.5 days after 5 years continuous service An option to purchase 10 days of additional leave per year Family friendly employer offering benefits to help support you and your family Career development and qualification opportunities Supportive and positive working environment with regular, robust supervision Local Government Pension Scheme (LGPS) Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone. An in-house Occupational Health service Employee discount scheme Cycle to Work scheme Gloucestershire Salary Sacrifice Green Car Scheme (T&Cs apply) Links to employee networks such as Prism (LGBT+) network and the Young Employees Network How to Apply If you feel you have the skills, desire and experience required to make a positive difference, then please submit your application and personal statement today by clicking the "Apply Now" Button. For an informal discussion about the role please contact Chris Bridem via email Closing date 8 October 2025. Short-listed candidates will be contacted by e-mail and invited to interview week commencing 20/10/2025. Please read the job profile which provides further information on the experience and attributes sought of our ideal candidate. The Digital & ICT service support the Council's Agile working policy and expect team members to work a minimum of two days per their working week in the office, which is based in central Gloucester, and to attend 'in person' meetings as and when required. New starters will be required to come into the office more often during their induction. Additional Information To access the Job Profile for this role, please follow the link below:- Business Change Manager - Job Profile The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer. Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire's diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential. It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English. Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.