Salary: Competitive Location: Birchwood Park, Warrington, WA3 6FW Hours: 40 hours per week Monday - Saturday Including a min of 2 Bank Holidays per year. What we can offer you; 25 days of annual leave Refer a driver to us once you've joined and earn 1000 Access to our people's pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household Ongoing training and development opportunities, allowing you to reach your full potential When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. We're currently on the hunt for an amazing addition to our Customer Experience Team. If you're genuinely passionate about providing outstanding customer service, then we think you could be a perfect fit. In this role, you'll be handling customer interactions through various channels like phone, email, and live chat. Your main responsibilities will include addressing inquiries, resolving queries, and ensuring that every customer has a positive experience. This means being super flexible and comfortable with a wide range of tasks. Adaptability and a willingness to take on different activities are crucial here. Embracing the variety of tasks and thriving in a multi-skilled environment will be key to your success in this role. Don't worry though, you'll have plenty of support as part of our tight-knit team. Life at Veolia is known for being fast-paced, diverse, and full of challenges, so teamwork and collaboration are absolutely essential. What you'll be doing; Answering and recording all inbound calls and emails - ensuring resolutions are arranged and communicated effectively Always putting our customers first and finding personalised solutions to meet their needs. Building strong relationships with both internal and external customers to ensure we deliver the best service. Constantly seeking ways to improve the customer experience and resolve any challenges they may face. Keeping up-to-date records and adhering to data protection regulations to ensure customer confidentiality. Supporting the business by promoting Veolia's products and services to our customers. Embracing a curious and proactive attitude to continuously develop our knowledge and skills. Working collaboratively with other teams to deliver timely resolutions for our customers. Bringing your best selves to work every day to achieve targeted growth and provide exceptional service. What we're looking for; Essential: Good communication skills Time management Good telephone etiquette Desirable: Transferable skills Previous Customer Advisor experience What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
May 04, 2026
Full time
Salary: Competitive Location: Birchwood Park, Warrington, WA3 6FW Hours: 40 hours per week Monday - Saturday Including a min of 2 Bank Holidays per year. What we can offer you; 25 days of annual leave Refer a driver to us once you've joined and earn 1000 Access to our people's pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household Ongoing training and development opportunities, allowing you to reach your full potential When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. We're currently on the hunt for an amazing addition to our Customer Experience Team. If you're genuinely passionate about providing outstanding customer service, then we think you could be a perfect fit. In this role, you'll be handling customer interactions through various channels like phone, email, and live chat. Your main responsibilities will include addressing inquiries, resolving queries, and ensuring that every customer has a positive experience. This means being super flexible and comfortable with a wide range of tasks. Adaptability and a willingness to take on different activities are crucial here. Embracing the variety of tasks and thriving in a multi-skilled environment will be key to your success in this role. Don't worry though, you'll have plenty of support as part of our tight-knit team. Life at Veolia is known for being fast-paced, diverse, and full of challenges, so teamwork and collaboration are absolutely essential. What you'll be doing; Answering and recording all inbound calls and emails - ensuring resolutions are arranged and communicated effectively Always putting our customers first and finding personalised solutions to meet their needs. Building strong relationships with both internal and external customers to ensure we deliver the best service. Constantly seeking ways to improve the customer experience and resolve any challenges they may face. Keeping up-to-date records and adhering to data protection regulations to ensure customer confidentiality. Supporting the business by promoting Veolia's products and services to our customers. Embracing a curious and proactive attitude to continuously develop our knowledge and skills. Working collaboratively with other teams to deliver timely resolutions for our customers. Bringing your best selves to work every day to achieve targeted growth and provide exceptional service. What we're looking for; Essential: Good communication skills Time management Good telephone etiquette Desirable: Transferable skills Previous Customer Advisor experience What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Senior / Chartered Building Surveyor Newcastle Are you looking for an opportunity to join a business in growth phase? This a chance to join a business at the right time growing, investing and creating real opportunities for people who want to step up. You'll be given the platform to develop your career, work on a diverse pipeline of projects, and be recognised for the impact you make. With a major push underway to grow a high-performing multi-disciplinary team in Newcastle, we're looking to bring in a Senior / Chartered Building Surveyor who wants more than just another role. This is a genuine opportunity for an ambitious Building Surveyor to step into a business that's investing heavily in its people, its capability, and its long-term presence in the North East. You'll be part of a modern consultancy offering that combines technical delivery with a forward-thinking, advisory-led approach to built assets. Working closely with the wider Building Surveying team in offices throughout the UK, you'll take ownership of a varied workload spanning professional services, project work and technical delivery. You'll also play a key role in shaping client relationships and, as the business progresses the development of more junior surveyors not just overseeing work, but actively helping people progress. This isn't a siloed role either. You'll collaborate with teams across the UK on larger national instructions, giving you exposure to bigger clients and more complex schemes, while still maintaining a strong regional presence. The Role Managing and delivering a broad range of building surveying instructions Acting as a key point of contact for clients, building long-term relationships Leading on projects across the full lifecycle - from feasibility through to completion and beyond Delivering core services including surveys, dilapidations, party wall matters and contract administration Preparing and overseeing planned maintenance programmes Supporting the appointment and management of sub-consultants Providing clear, commercially aware advice to clients and project teams Mentoring and developing junior team members Contributing to business development and identifying new opportunities Ensuring projects are delivered efficiently, profitably and to a high standard About You: MRICS (or close to achieving it), or equivalent experience Strong, well-rounded Building Surveying background across both professional and project work Confident in client-facing situations, with the ability to build trust and win repeat business Solid understanding of construction methods, contracts and procurement routes Experience acting as Contract Administrator / Employer's Agent A proactive mindset - someone who wants to get involved, add value and push things forward Comfortable mentoring others and contributing to a positive team environment Calibre Search promote equality in the workplace and we welcome applications from all suitably skilled or qualified candidates regardless of their sex, race, disability, religion/beliefs, sexual orientation or age. We act as both an employment agency and employment business.
May 04, 2026
Full time
Senior / Chartered Building Surveyor Newcastle Are you looking for an opportunity to join a business in growth phase? This a chance to join a business at the right time growing, investing and creating real opportunities for people who want to step up. You'll be given the platform to develop your career, work on a diverse pipeline of projects, and be recognised for the impact you make. With a major push underway to grow a high-performing multi-disciplinary team in Newcastle, we're looking to bring in a Senior / Chartered Building Surveyor who wants more than just another role. This is a genuine opportunity for an ambitious Building Surveyor to step into a business that's investing heavily in its people, its capability, and its long-term presence in the North East. You'll be part of a modern consultancy offering that combines technical delivery with a forward-thinking, advisory-led approach to built assets. Working closely with the wider Building Surveying team in offices throughout the UK, you'll take ownership of a varied workload spanning professional services, project work and technical delivery. You'll also play a key role in shaping client relationships and, as the business progresses the development of more junior surveyors not just overseeing work, but actively helping people progress. This isn't a siloed role either. You'll collaborate with teams across the UK on larger national instructions, giving you exposure to bigger clients and more complex schemes, while still maintaining a strong regional presence. The Role Managing and delivering a broad range of building surveying instructions Acting as a key point of contact for clients, building long-term relationships Leading on projects across the full lifecycle - from feasibility through to completion and beyond Delivering core services including surveys, dilapidations, party wall matters and contract administration Preparing and overseeing planned maintenance programmes Supporting the appointment and management of sub-consultants Providing clear, commercially aware advice to clients and project teams Mentoring and developing junior team members Contributing to business development and identifying new opportunities Ensuring projects are delivered efficiently, profitably and to a high standard About You: MRICS (or close to achieving it), or equivalent experience Strong, well-rounded Building Surveying background across both professional and project work Confident in client-facing situations, with the ability to build trust and win repeat business Solid understanding of construction methods, contracts and procurement routes Experience acting as Contract Administrator / Employer's Agent A proactive mindset - someone who wants to get involved, add value and push things forward Comfortable mentoring others and contributing to a positive team environment Calibre Search promote equality in the workplace and we welcome applications from all suitably skilled or qualified candidates regardless of their sex, race, disability, religion/beliefs, sexual orientation or age. We act as both an employment agency and employment business.
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: 1st June 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
May 04, 2026
Full time
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: 1st June 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Senior Associate Chartered Surveyor - Spider is advertising on behalf of a small professional surveying and property practice who are looking for a Senior Associate Chartered Surveyor to join their team on a full-time, permanent basis in Norwich, Norfolk (voted the best place to live in the UK by the Sunday Times). This is a great opportunity for someone looking to progress in their career to senior management role, as the current owners are looking at finding the right person to hand the reigns over to in the next two to four years . Fantastic company package include: Competitive salary:£45,000 - £55,000 per annum, depending on experience Holiday: 22 days plus Bank Holidays, with Christmas office closure Additional: Free on-site parking, flexibility and additional benefits after the qualifying period, clear career progression towards a senior management position About the role: They are recruiting for an experienced Senior Associate Chartered Surveyor to join a niche commercial surveying practice supporting its continued growth. In this role, you will provide expert commercial property advice across a varied caseload, including lease advisory work, rent reviews, lease renewals, acquisitions, disposals, and wider portfolio management. You will work closely with clients, legal professionals, and other stakeholders to deliver high-quality, strategic property advice. Responsibilities: Deliver strategic lease advisory services including rent reviews, lease renewals, acquisitions, disposals, and portfolio management for landlords and tenants Advise clients on commercial property assets across a varied caseload Liaise with clients, solicitors, and stakeholders to ensure smooth transaction processes Ensure compliance with RICS standards and relevant property legislation Maintain accurate records and documentation for all property transactions Support business development by identifying opportunities and developing client relationships About You: As a Senior Associate Chartered Surveyor, you will be a qualified MRICS Chartered Surveyor with a degree in Real Estate, Surveying, or a related discipline and proven experience in commercial property and lease advisory work. You will have strong knowledge of property law, valuation methods, and market trends, along with excellent negotiation and communication skills. You will be confident managing multiple projects and deadlines, building strong client relationships, and working collaboratively within a small team. A full UK driving licence and access to your own vehicle is essential. Why them: This practice is an established commercial property consultancy providing business-focused property advice to a portfolio of long-standing clients with interests across Norfolk and the wider UK. They are committed to delivering high-quality, strategic advice and maintaining long-term client relationships built on trust and expertise. The role is being created in response to increasing work load and to allow the current property director to move towards a part time position. If you have the relevant skills and experience for this Senior Associate Chartered Surveyor position and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. Please note: Candidates must have the right to work in the UK without sponsorship. Please check your email inbox and spam / junk mail folder for any email correspondence for this role. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser. We take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.
May 04, 2026
Full time
Senior Associate Chartered Surveyor - Spider is advertising on behalf of a small professional surveying and property practice who are looking for a Senior Associate Chartered Surveyor to join their team on a full-time, permanent basis in Norwich, Norfolk (voted the best place to live in the UK by the Sunday Times). This is a great opportunity for someone looking to progress in their career to senior management role, as the current owners are looking at finding the right person to hand the reigns over to in the next two to four years . Fantastic company package include: Competitive salary:£45,000 - £55,000 per annum, depending on experience Holiday: 22 days plus Bank Holidays, with Christmas office closure Additional: Free on-site parking, flexibility and additional benefits after the qualifying period, clear career progression towards a senior management position About the role: They are recruiting for an experienced Senior Associate Chartered Surveyor to join a niche commercial surveying practice supporting its continued growth. In this role, you will provide expert commercial property advice across a varied caseload, including lease advisory work, rent reviews, lease renewals, acquisitions, disposals, and wider portfolio management. You will work closely with clients, legal professionals, and other stakeholders to deliver high-quality, strategic property advice. Responsibilities: Deliver strategic lease advisory services including rent reviews, lease renewals, acquisitions, disposals, and portfolio management for landlords and tenants Advise clients on commercial property assets across a varied caseload Liaise with clients, solicitors, and stakeholders to ensure smooth transaction processes Ensure compliance with RICS standards and relevant property legislation Maintain accurate records and documentation for all property transactions Support business development by identifying opportunities and developing client relationships About You: As a Senior Associate Chartered Surveyor, you will be a qualified MRICS Chartered Surveyor with a degree in Real Estate, Surveying, or a related discipline and proven experience in commercial property and lease advisory work. You will have strong knowledge of property law, valuation methods, and market trends, along with excellent negotiation and communication skills. You will be confident managing multiple projects and deadlines, building strong client relationships, and working collaboratively within a small team. A full UK driving licence and access to your own vehicle is essential. Why them: This practice is an established commercial property consultancy providing business-focused property advice to a portfolio of long-standing clients with interests across Norfolk and the wider UK. They are committed to delivering high-quality, strategic advice and maintaining long-term client relationships built on trust and expertise. The role is being created in response to increasing work load and to allow the current property director to move towards a part time position. If you have the relevant skills and experience for this Senior Associate Chartered Surveyor position and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. Please note: Candidates must have the right to work in the UK without sponsorship. Please check your email inbox and spam / junk mail folder for any email correspondence for this role. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser. We take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: 1st June 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
May 04, 2026
Full time
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: 1st June 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview: As a Director, you will be responsible for managing a portfolio of clients and for the timely delivery of services. You will also support Partners with complex HM Revenue & Customs enquiries and voluntary disclosures to ensure a satisfactory settlement is negotiated between the client and H M Revenue & Customs. You will be expected to contribute toward marketing and business development initiatives and build sustainable internal and external client relationships. Responsibilities: Be a stakeholder in the delivery of the Tax strategic framework by involvement with team's strategy in conjunction with Partners. Manage the every day running of the HM Revenue & Customs enquiries or disclosure for a portfolio of clients. Prepare investigation and disclosure reports, including all computational aspects of the report, for submission to the HMRC Specialist Investigations, working directly to a Partner and delegating appropriate tasks to junior staff. Liaise directly with clients, contacts and other parties to ensure work is completed and produced according to the desired timescales. Prepare agendas for all meeting with clients and/or H M Revenue & Customs and ensure that all points are followed up after the meeting. Prepare work plans and liaise with the partner to ensure that the report covers all areas included in the work plan. Take part in the negotiation of the settlement either directly or by providing the partner with an aide memoir in relation to the details of the case and the specific technical arguments that are likely to arise. Recruit, retain, develop and motivate the team's junior employees. This includes participating in recruitment, ensuring job appraisal documentation is completed within deadlines, and ensuring appropriate objectives and development plans are in place for counselees. Manage the billing and collection in respect of each client in their portfolio. Identify and recognise business and sales opportunities and inform the Partner and client as appropriate. Maintain a network of professional and business contacts. Act as an ambassador of the firm, participate in marketing events, keep abreast of the wide range of services the firm offers and suggest innovative products and services. Requirements: CTA/ACA/ACCA qualified (or overseas equivalent), or relevant work experience within HM Revenue & Customs Demonstrable post qualified experience across all aspects of tax dispute resolution Strong experience of HMRC enquiries and voluntary disclosures Report writing and tax computational experience Excellent client relationship, project management and business management skills Knowledge of Microsoft Office Previous people management experience with the ability to develop team members Highly coll ab orative and a team player You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 04, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview: As a Director, you will be responsible for managing a portfolio of clients and for the timely delivery of services. You will also support Partners with complex HM Revenue & Customs enquiries and voluntary disclosures to ensure a satisfactory settlement is negotiated between the client and H M Revenue & Customs. You will be expected to contribute toward marketing and business development initiatives and build sustainable internal and external client relationships. Responsibilities: Be a stakeholder in the delivery of the Tax strategic framework by involvement with team's strategy in conjunction with Partners. Manage the every day running of the HM Revenue & Customs enquiries or disclosure for a portfolio of clients. Prepare investigation and disclosure reports, including all computational aspects of the report, for submission to the HMRC Specialist Investigations, working directly to a Partner and delegating appropriate tasks to junior staff. Liaise directly with clients, contacts and other parties to ensure work is completed and produced according to the desired timescales. Prepare agendas for all meeting with clients and/or H M Revenue & Customs and ensure that all points are followed up after the meeting. Prepare work plans and liaise with the partner to ensure that the report covers all areas included in the work plan. Take part in the negotiation of the settlement either directly or by providing the partner with an aide memoir in relation to the details of the case and the specific technical arguments that are likely to arise. Recruit, retain, develop and motivate the team's junior employees. This includes participating in recruitment, ensuring job appraisal documentation is completed within deadlines, and ensuring appropriate objectives and development plans are in place for counselees. Manage the billing and collection in respect of each client in their portfolio. Identify and recognise business and sales opportunities and inform the Partner and client as appropriate. Maintain a network of professional and business contacts. Act as an ambassador of the firm, participate in marketing events, keep abreast of the wide range of services the firm offers and suggest innovative products and services. Requirements: CTA/ACA/ACCA qualified (or overseas equivalent), or relevant work experience within HM Revenue & Customs Demonstrable post qualified experience across all aspects of tax dispute resolution Strong experience of HMRC enquiries and voluntary disclosures Report writing and tax computational experience Excellent client relationship, project management and business management skills Knowledge of Microsoft Office Previous people management experience with the ability to develop team members Highly coll ab orative and a team player You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Children's Social Worker The Vacancy We are offering a £4,000 'Professional Joining Incentive' if you successfully join one of our teams in this area. You can find out further information about this incentive and the associated terms and conditions by accessing the relevant vacancy document. At Cafcass, we're recruiting Children's Social Workers who share our passion, commitment and ambition to facilitate positive outcomes for children involved in private and public law family court proceedings. Our Social Workers - professionally known as Family Court Advisers (FCAs) - play a vital role. You might work within Private Law team, where there is disagreement on the best arrangements for the welfare of the child(ren) involved), a Public Law team, where local authorities have raised serious welfare concerns, or a converged team covering both law types. Whatever the team you join, the underlying role is the same - to speak on behalf of children and young people to ensure their thoughts, wishes and feelings are not just understood but heard. As the only organisation that does this kind of work, FCAs can make recommendations leading to lasting change for children and families, which is why this is a responsibility we take seriously. And why we're committed to creating a safe, healthy and supportive environment for our colleagues to practice. As part of this early analysis, FCAs will also write assessments to the court, providing clear and succinct recommendations and professional advice. This includes outlining any immediate safeguarding issues and advising on the most proportionate, child focused next steps to support early judicial decision making. In person court attendance to offer further advice and guidance where necessary is also a requirement. What you'll be doing As a FCA at Cafcass, you will: Complete high quality assessments, engaging directly with children to understand their experiences, wishes and feelings - and ensure these are clearly and powerfully represented to the family court. Apply your expertise in risk assessment, analysis and mediation, advocating for solutions that place the child's safety, wellbeing and long term interests at the centre of decision making. Work with adults, local authorities, and a wide range of professionals to help resolve complex issues and influence better outcomes for children. Who we're looking for: We're looking for practitioners who are confident, curious, compassionate and committed to excellent social work practice. To join us, you'll need: A Social Work qualification is essential. Have the Right to Work in the UK (we don't sponsor people to work in the UK). Registered with Social Work England (or likely to be able to register quickly if practising outside England). Recent, relevant experience of working directly with children and families. It's desirable you'll have experience in family court proceedings, or knowledge of Private and/or Public Law. For applicants with limited post qualifying experience, relevant prequalifying experience supporting children and families may be beneficial. Strong organisational skills, professional resilience and the ability to work independently while effectively managing a varied caseload. You can view the full job description in the vacancy documents. Where you'll work Our Social Workers work flexibly across multiple settings - including the office in Birmingham, home, courts, schools and other appropriate, safe locations, and we ensure you have the technology to do this. Shared learning is very important to us, and we bring our teams together regularly, both remotely and in-person, for team meetings and group supervision, which creates space to connect with peers and managers, reflect on practice, and feel supported. You'll also have regular 1:1 time with your manager, especially during your induction, and again there will be a balance between doing this remotely and in-person, so you have opportunities to form in-person connections. If shortlisted, the hiring manager will be able to give you more insight into what a typical week or month might look like should you join us. Roles we are recruiting for: Converged team based in Stoke/Staffordshire - covering Public law, Private Law and Pathfinder - Pathfinder - Information and Screening Team based in Birmingham - Family Court Advisors in the Pathfinder screening position play a central role in ensuring a consistent and child focused response at the earliest stage of involvement. This is fast paced, short term work that requires timely analysis and clear decision making. You will undertake an initial, expert review of all incoming families, assessing risk, identifying safeguarding concerns, and determining the most appropriate next steps for children and families within private law proceedings. You are required to gather clear information, collaborate with partners, and at times may be required to complete direct work with families. How we support you As the largest employer of Children's Social Workers in England, we're uniquely placed to support your professional growth and wellbeing. At Cafcass, you'll benefit from: High quality equipment and technology to help you work efficiently and engage with families effectively. Access to specialist resources, guidance and training to strengthen your practice. A strong commitment to wellbeing, reflective supervision and healthy work-life balance. An inclusive environment that values diversity, encourages learning and constantly strives to improve outcomes for children, families and colleagues alike. You can find more about how we support our practitioners on our website, and we'll share more during the selection process. Next steps Below we have set out an indicative timetable we are hoping to work towards, although dates are subject to change. Closing date: 4 May 2026. Telephone interviews: Week commencing: 4 May 2026. Final Interview: Week commencing: 11 May 2026. If you have any questions about the role or recruitment process, please contact . Before applying, we encourage you to read about our offer and preemployment checks. Any questions or concerns can be confidentially raised through your application. Successful applicants will complete several pre engagement checks, including a Disclosure and Barring Service (DBS) check. If any criminal offences are disclosed, we will conduct an individual assessment in line with the DBS code of practice and the Cafcass DBS policy . Be Their Voice We are Cafcass - the Children and Family Court Advisory and Support Service - and we represent children in family court cases in England. Independently advising the family courts about what is safe for children and in their best interests, we speak up for over 130,0000 children every year when the family court makes critical decisions about their futures, ensuring their needs, wishes and feelings are heard. Watch our video to find out we don't just listen to children's voices but we can be their voice.
May 04, 2026
Full time
Children's Social Worker The Vacancy We are offering a £4,000 'Professional Joining Incentive' if you successfully join one of our teams in this area. You can find out further information about this incentive and the associated terms and conditions by accessing the relevant vacancy document. At Cafcass, we're recruiting Children's Social Workers who share our passion, commitment and ambition to facilitate positive outcomes for children involved in private and public law family court proceedings. Our Social Workers - professionally known as Family Court Advisers (FCAs) - play a vital role. You might work within Private Law team, where there is disagreement on the best arrangements for the welfare of the child(ren) involved), a Public Law team, where local authorities have raised serious welfare concerns, or a converged team covering both law types. Whatever the team you join, the underlying role is the same - to speak on behalf of children and young people to ensure their thoughts, wishes and feelings are not just understood but heard. As the only organisation that does this kind of work, FCAs can make recommendations leading to lasting change for children and families, which is why this is a responsibility we take seriously. And why we're committed to creating a safe, healthy and supportive environment for our colleagues to practice. As part of this early analysis, FCAs will also write assessments to the court, providing clear and succinct recommendations and professional advice. This includes outlining any immediate safeguarding issues and advising on the most proportionate, child focused next steps to support early judicial decision making. In person court attendance to offer further advice and guidance where necessary is also a requirement. What you'll be doing As a FCA at Cafcass, you will: Complete high quality assessments, engaging directly with children to understand their experiences, wishes and feelings - and ensure these are clearly and powerfully represented to the family court. Apply your expertise in risk assessment, analysis and mediation, advocating for solutions that place the child's safety, wellbeing and long term interests at the centre of decision making. Work with adults, local authorities, and a wide range of professionals to help resolve complex issues and influence better outcomes for children. Who we're looking for: We're looking for practitioners who are confident, curious, compassionate and committed to excellent social work practice. To join us, you'll need: A Social Work qualification is essential. Have the Right to Work in the UK (we don't sponsor people to work in the UK). Registered with Social Work England (or likely to be able to register quickly if practising outside England). Recent, relevant experience of working directly with children and families. It's desirable you'll have experience in family court proceedings, or knowledge of Private and/or Public Law. For applicants with limited post qualifying experience, relevant prequalifying experience supporting children and families may be beneficial. Strong organisational skills, professional resilience and the ability to work independently while effectively managing a varied caseload. You can view the full job description in the vacancy documents. Where you'll work Our Social Workers work flexibly across multiple settings - including the office in Birmingham, home, courts, schools and other appropriate, safe locations, and we ensure you have the technology to do this. Shared learning is very important to us, and we bring our teams together regularly, both remotely and in-person, for team meetings and group supervision, which creates space to connect with peers and managers, reflect on practice, and feel supported. You'll also have regular 1:1 time with your manager, especially during your induction, and again there will be a balance between doing this remotely and in-person, so you have opportunities to form in-person connections. If shortlisted, the hiring manager will be able to give you more insight into what a typical week or month might look like should you join us. Roles we are recruiting for: Converged team based in Stoke/Staffordshire - covering Public law, Private Law and Pathfinder - Pathfinder - Information and Screening Team based in Birmingham - Family Court Advisors in the Pathfinder screening position play a central role in ensuring a consistent and child focused response at the earliest stage of involvement. This is fast paced, short term work that requires timely analysis and clear decision making. You will undertake an initial, expert review of all incoming families, assessing risk, identifying safeguarding concerns, and determining the most appropriate next steps for children and families within private law proceedings. You are required to gather clear information, collaborate with partners, and at times may be required to complete direct work with families. How we support you As the largest employer of Children's Social Workers in England, we're uniquely placed to support your professional growth and wellbeing. At Cafcass, you'll benefit from: High quality equipment and technology to help you work efficiently and engage with families effectively. Access to specialist resources, guidance and training to strengthen your practice. A strong commitment to wellbeing, reflective supervision and healthy work-life balance. An inclusive environment that values diversity, encourages learning and constantly strives to improve outcomes for children, families and colleagues alike. You can find more about how we support our practitioners on our website, and we'll share more during the selection process. Next steps Below we have set out an indicative timetable we are hoping to work towards, although dates are subject to change. Closing date: 4 May 2026. Telephone interviews: Week commencing: 4 May 2026. Final Interview: Week commencing: 11 May 2026. If you have any questions about the role or recruitment process, please contact . Before applying, we encourage you to read about our offer and preemployment checks. Any questions or concerns can be confidentially raised through your application. Successful applicants will complete several pre engagement checks, including a Disclosure and Barring Service (DBS) check. If any criminal offences are disclosed, we will conduct an individual assessment in line with the DBS code of practice and the Cafcass DBS policy . Be Their Voice We are Cafcass - the Children and Family Court Advisory and Support Service - and we represent children in family court cases in England. Independently advising the family courts about what is safe for children and in their best interests, we speak up for over 130,0000 children every year when the family court makes critical decisions about their futures, ensuring their needs, wishes and feelings are heard. Watch our video to find out we don't just listen to children's voices but we can be their voice.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. The Senior Planning Analyst role focuses on delivering scenario planning, performance insights, and impact assessments to support operational and strategic decisions, while driving simplification and automation in reporting. It requires strong analytical skills. For this role we offer the hybrid working approach with 2 days a week onsite in Dunfermline or Livingston campus. What you'll do - Perform scenario planning initiatives in collaboration with planning teams and stakeholders to guide strategic decision-making and deliver optimal outcomes Deliver accurate, omni-channel insights that enhance understanding and support informed, data-driven decisions across the business. Create, maintain, and deliver detailed analytical outputs-including in-depth ad-hoc analysis and consolidated supply vs. demand plans-to support operational and strategic planning. Build and maintain strong, collaborative relationships between Planning and operational teams, ensuring consistent communication and alignment with stakeholder priorities. Work cross-functionally with the wider planning team and stakeholder groups to share best practices, align on goals, and drive continuous improvement. Analyse data to uncover trends, pain points, and opportunities for improvement across both customer and advisor journeys to then craft compelling insight narratives that influence decision-making and drive meaningful change. What you'll bring - Proven experience in building accurate planning models and forecasts, with a strong understanding of planning methodologies and business drivers. Demonstrates a robust analytical mindset and a structured approach to problem-solving, underpinned by a strong data foundation. Self-motivated and proactive, taking full ownership of individual and team deliverables, and confidently making decisions that drive progress and value. Brings creativity and innovation to the role-identifying and implementing solutions that improve processes and deliver benefits for customers, advisors, and the business. Operates with a strong sense of urgency and resilience, thriving in fast-paced environments while maintaining focus and quality. Experienced in using planning tools and systems, with the ability to quickly learn and apply new technologies to enhance performance and insight delivery. Builds strong, collaborative relationships with internal and external counterparts-sharing ideas, aligning on joint plans, and driving operational efficiencies. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences Your office base: This role can be based out of Dunfermline or Livingston Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky, we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
May 04, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. The Senior Planning Analyst role focuses on delivering scenario planning, performance insights, and impact assessments to support operational and strategic decisions, while driving simplification and automation in reporting. It requires strong analytical skills. For this role we offer the hybrid working approach with 2 days a week onsite in Dunfermline or Livingston campus. What you'll do - Perform scenario planning initiatives in collaboration with planning teams and stakeholders to guide strategic decision-making and deliver optimal outcomes Deliver accurate, omni-channel insights that enhance understanding and support informed, data-driven decisions across the business. Create, maintain, and deliver detailed analytical outputs-including in-depth ad-hoc analysis and consolidated supply vs. demand plans-to support operational and strategic planning. Build and maintain strong, collaborative relationships between Planning and operational teams, ensuring consistent communication and alignment with stakeholder priorities. Work cross-functionally with the wider planning team and stakeholder groups to share best practices, align on goals, and drive continuous improvement. Analyse data to uncover trends, pain points, and opportunities for improvement across both customer and advisor journeys to then craft compelling insight narratives that influence decision-making and drive meaningful change. What you'll bring - Proven experience in building accurate planning models and forecasts, with a strong understanding of planning methodologies and business drivers. Demonstrates a robust analytical mindset and a structured approach to problem-solving, underpinned by a strong data foundation. Self-motivated and proactive, taking full ownership of individual and team deliverables, and confidently making decisions that drive progress and value. Brings creativity and innovation to the role-identifying and implementing solutions that improve processes and deliver benefits for customers, advisors, and the business. Operates with a strong sense of urgency and resilience, thriving in fast-paced environments while maintaining focus and quality. Experienced in using planning tools and systems, with the ability to quickly learn and apply new technologies to enhance performance and insight delivery. Builds strong, collaborative relationships with internal and external counterparts-sharing ideas, aligning on joint plans, and driving operational efficiencies. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences Your office base: This role can be based out of Dunfermline or Livingston Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky, we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location: London (Tuesday to Thursday in the office) ABOUT NEXGEN CLOUD: We are a fast-growing company building next generation GPU cloud infrastructure. NexGen Cloud is the company behind Hyperstack, a cloud platform providing on demand and private cloud infrastructure for high performance workloads. Hyperstack is used by teams running compute heavy applications that need speed, reliability, and control. We're a scale up by design: moving fast, solving complex problems and building technology that has real world impact. At the core of NexGen Cloud is a team of curious, driven people who care deeply about quality, ownership and collaboration. THE ROLE: This role exists to support NexGen Cloud's continued global growth and expansion across multiple regions and technology teams. As we scale across Australia, US, UK, India, Bangladesh, Pakistan, South Africa and Europe, the complexity of our workforce (including direct employees, contractors and EOR arrangements) has increased significantly. You'll have direct ownership of delivering high quality People Partnering support to our technology business units, ensuring managers are equipped to effectively lead their teams, manage performance, and navigate employee relations matters with confidence. This is a role for someone who enjoys responsibility, autonomy and being a trusted advisor. You'll work closely with another People Partner in a lean team of three, where your impact will be visible, valued, and directly linked to business outcomes. It's ideal for someone who thrives in a fast paced, scale up environment and enjoys influencing stakeholders across global teams. WHAT YOU'LL BE DOING: Act as a trusted advisor to stakeholders at all levels, using strong influencing skills to guide data led decision making and drive fair, pragmatic outcomes Own and drive employee relations support across your aligned technology business units, providing expert guidance on probation reviews, performance improvement plans (PIPs), and conduct processes. Collaborate closely with line managers across multiple regions, building strong relationships and coaching them to confidently manage people matters Build and execute robust onboarding and induction processes, including contracts, referencing, and background checks for employees, contractors, and EOR populations Identify opportunities to improve and scale People processes in a growing, global environment, ensuring consistency and compliance across jurisdictions Contribute to broader People initiatives, bringing ideas and taking ownership beyond your core remit to enhance employee experience and organisational effectiveness Ensure operational excellence across core People processes, maintaining high standards in documentation, compliance, and employee lifecycle management. ABOUT YOU: We're more interested in how you think and work than in a perfect CV. You'll likely bring a combination of the following: Proven experience in a People Partner / HRBP role supporting managers with employee relations matters. Experience of working in a global or multi region organisation, with complex workforce structures including direct employees, contractors, and EOR arrangements. Strong influencing and communication skills, with the ability to build credibility and challenge stakeholders constructively Experience managing onboarding processes, including drafting contracts, referencing, and background checks Ability to operate effectively in a fast moving, global scale up environment with multiple priorities A strong sense of ownership and accountability, with a pragmatic, solutions focused approach NICE TO HAVE Experience supporting technology or engineering teams Experience scaling People processes in a growing business Familiarity with employment practices across multiple jurisdictions WHAT WE OFFER Competitive salary and annual discretionary bonus scheme 25 days of holiday, plus public holidays Hybrid working arrangements (3 days in London Office, 2 days working from home) Real ownership and autonomy, with the trust to take initiative and experiment The opportunity to make a visible, meaningful impact as we scale Clear career progression and growth opportunities in a fast growing company A collaborative, international culture built on trust, transparency, and ownership The chance to help shape NexGen Cloud's team, culture, and future alongside ambitious, mission driven colleagues
May 04, 2026
Full time
Location: London (Tuesday to Thursday in the office) ABOUT NEXGEN CLOUD: We are a fast-growing company building next generation GPU cloud infrastructure. NexGen Cloud is the company behind Hyperstack, a cloud platform providing on demand and private cloud infrastructure for high performance workloads. Hyperstack is used by teams running compute heavy applications that need speed, reliability, and control. We're a scale up by design: moving fast, solving complex problems and building technology that has real world impact. At the core of NexGen Cloud is a team of curious, driven people who care deeply about quality, ownership and collaboration. THE ROLE: This role exists to support NexGen Cloud's continued global growth and expansion across multiple regions and technology teams. As we scale across Australia, US, UK, India, Bangladesh, Pakistan, South Africa and Europe, the complexity of our workforce (including direct employees, contractors and EOR arrangements) has increased significantly. You'll have direct ownership of delivering high quality People Partnering support to our technology business units, ensuring managers are equipped to effectively lead their teams, manage performance, and navigate employee relations matters with confidence. This is a role for someone who enjoys responsibility, autonomy and being a trusted advisor. You'll work closely with another People Partner in a lean team of three, where your impact will be visible, valued, and directly linked to business outcomes. It's ideal for someone who thrives in a fast paced, scale up environment and enjoys influencing stakeholders across global teams. WHAT YOU'LL BE DOING: Act as a trusted advisor to stakeholders at all levels, using strong influencing skills to guide data led decision making and drive fair, pragmatic outcomes Own and drive employee relations support across your aligned technology business units, providing expert guidance on probation reviews, performance improvement plans (PIPs), and conduct processes. Collaborate closely with line managers across multiple regions, building strong relationships and coaching them to confidently manage people matters Build and execute robust onboarding and induction processes, including contracts, referencing, and background checks for employees, contractors, and EOR populations Identify opportunities to improve and scale People processes in a growing, global environment, ensuring consistency and compliance across jurisdictions Contribute to broader People initiatives, bringing ideas and taking ownership beyond your core remit to enhance employee experience and organisational effectiveness Ensure operational excellence across core People processes, maintaining high standards in documentation, compliance, and employee lifecycle management. ABOUT YOU: We're more interested in how you think and work than in a perfect CV. You'll likely bring a combination of the following: Proven experience in a People Partner / HRBP role supporting managers with employee relations matters. Experience of working in a global or multi region organisation, with complex workforce structures including direct employees, contractors, and EOR arrangements. Strong influencing and communication skills, with the ability to build credibility and challenge stakeholders constructively Experience managing onboarding processes, including drafting contracts, referencing, and background checks Ability to operate effectively in a fast moving, global scale up environment with multiple priorities A strong sense of ownership and accountability, with a pragmatic, solutions focused approach NICE TO HAVE Experience supporting technology or engineering teams Experience scaling People processes in a growing business Familiarity with employment practices across multiple jurisdictions WHAT WE OFFER Competitive salary and annual discretionary bonus scheme 25 days of holiday, plus public holidays Hybrid working arrangements (3 days in London Office, 2 days working from home) Real ownership and autonomy, with the trust to take initiative and experiment The opportunity to make a visible, meaningful impact as we scale Clear career progression and growth opportunities in a fast growing company A collaborative, international culture built on trust, transparency, and ownership The chance to help shape NexGen Cloud's team, culture, and future alongside ambitious, mission driven colleagues
A global consulting firm in the UK is seeking a Business Advisory Analyst who will manage customer queries and handle escalations. The role requires 3 to 5 years of customer service experience and strong problem-solving abilities. Candidates must have excellent communication skills and experience working under pressure. The position supports the US region, necessitating night shifts. This is an opportunity to enhance employee and customer services through optimized processes.
May 04, 2026
Full time
A global consulting firm in the UK is seeking a Business Advisory Analyst who will manage customer queries and handle escalations. The role requires 3 to 5 years of customer service experience and strong problem-solving abilities. Candidates must have excellent communication skills and experience working under pressure. The position supports the US region, necessitating night shifts. This is an opportunity to enhance employee and customer services through optimized processes.
Job Description Senior Sales Engineer Up to £110,00 Fully Remote (UK Only) We're partnering with an award-winning cybersecurity scale-up transforming how enterprises monitor and manage security risk. Their cutting edge Monitoring platform is trusted by global organisations to keep their defences working. As a Cybersecurity Solutions Engineer, you'll act as a trusted advisor to senior security leaders, leading demos, POCs, and workshops that prove the business value of this game changing technology. You'll work closely with Sales and Product teams, shaping solutions and influencing roadmaps. What you'll do: Lead technical demos and proof of concepts for enterprise prospects. Translate complex technical capabilities into clear business outcomes. Partner with Account Executives to close new and expansion deals. Contribute product feedback to engineering and enhance pre sales delivery. Act as a subject matter expert across EMEA and support key partner onboarding. What you'll bring: 5+ years' experience in a Sales Engineer or Pre Sales role within cybersecurity or data driven SaaS. Hands on knowledge of SQL, AWS, Linux, YAML/JSON, and GitHub. Experience engaging CISOs and enterprise stakeholders. Background in Computer Science or software development. Excellent communicator who thrives in a scale up environment. Benefits: £80/month remote working allowance (tax free) 25 days' annual leave Private medical cover (for family too) Life and income protection Pension scheme Equity options and commission plan Unfortunately we are unable to offer any form of sponsorship for this role.
May 04, 2026
Full time
Job Description Senior Sales Engineer Up to £110,00 Fully Remote (UK Only) We're partnering with an award-winning cybersecurity scale-up transforming how enterprises monitor and manage security risk. Their cutting edge Monitoring platform is trusted by global organisations to keep their defences working. As a Cybersecurity Solutions Engineer, you'll act as a trusted advisor to senior security leaders, leading demos, POCs, and workshops that prove the business value of this game changing technology. You'll work closely with Sales and Product teams, shaping solutions and influencing roadmaps. What you'll do: Lead technical demos and proof of concepts for enterprise prospects. Translate complex technical capabilities into clear business outcomes. Partner with Account Executives to close new and expansion deals. Contribute product feedback to engineering and enhance pre sales delivery. Act as a subject matter expert across EMEA and support key partner onboarding. What you'll bring: 5+ years' experience in a Sales Engineer or Pre Sales role within cybersecurity or data driven SaaS. Hands on knowledge of SQL, AWS, Linux, YAML/JSON, and GitHub. Experience engaging CISOs and enterprise stakeholders. Background in Computer Science or software development. Excellent communicator who thrives in a scale up environment. Benefits: £80/month remote working allowance (tax free) 25 days' annual leave Private medical cover (for family too) Life and income protection Pension scheme Equity options and commission plan Unfortunately we are unable to offer any form of sponsorship for this role.
Regional People Partner (South West) Location: South West England (field-based with regular travel across the region) Reporting to: Head of People Salary: Up to £45,000 DOE + generous car allowance Contract: Full time, permanent About Harbour Hotels Harbour Hotels is a collection of luxury leisure hotels set in some of the most desirable coastal and countryside locations across the UK. We pride ourselves on delivering exceptional guest experiences, underpinned by committed, engaged and well-supported teams. Our People function plays a vital role in enabling our General Managers and hotel leadership teams to deliver high-performing, compliant and people-focused operations. The Role We are looking for an experienced Regional People Partner to support our hotels across the South West region. This is a true HR Business Partner role, with a strong operational focus and significant exposure to Employee Relations across the group. You will act as a trusted partner to General Managers, providing pragmatic, commercially minded HR support while ensuring consistent application of policies, procedures and best practice across the collection. Working closely with our retained HR consultancy (who provide day to day advisory support), this role focuses on ownership, coaching, hands on HR operations and people strategy delivery. You'll join a small, collaborative HR team and report directly to the Head of People, with a high degree of autonomy to manage your own diary and regional priorities. This is a busy, varied and highly visible role, ideal for an HR generalist who enjoys being in the business, developing ER expertise and supporting leaders in a fast paced, multi site environment. Key Responsibilities HR Business Partnering & Operational Support Act as the primary People Partner for General Managers in the South West region, building strong, credible relationships Provide hands on HR support across the full employee lifecycle Coach and influence leaders to effectively manage people matters in line with policy, best practice and company values Ensure consistent application of HR policies, procedures and employment legislation Employee Relations (Group-Wide) Support complex and high-risk ER cases across the Harbour Hotels collection, working in partnership with our HR consultancy Guide and coach managers through investigations, disciplinaries, grievances, absences and performance management Develop the ER capability of General Managers and senior hotel leaders Compliance & Governance Ensure all team members have valid and up to date Right to Work documentation Drive compliance with employment law, company policies and internal standards Support audits and ensure hotels remain aligned with people-related regulatory requirements People Systems & Data Ensure hotels are using People Systems correctly and consistently Support system adoption, data accuracy and adherence to processes Use people data to identify trends, risks and opportunities within the region Learning & Development Deliver and support HR-related training workshops for hotel leadership teams Identify people capability gaps and work with the Head of People to develop solutions People Strategy & Projects Support the delivery of the wider People Strategy across the region Contribute to HR policy development, review and implementation Partner on HR projects and initiatives as required Travel Requirements Regular weekly travel across hotels in the South West Occasional travel to South East locations and Head Office meetings About You You'll be a confident, proactive HR generalist who enjoys variety, autonomy and building relationships in the business. Essential CIPD Level 5 Proven experience in a multi-site HR role Strong hands on HR operational and ER experience Ability to self manage, prioritise and work autonomously Confident coaching senior leaders and influencing decision making Full UK driving licence Desirable Experience within hospitality, ideally luxury leisure hotels Alternatively, background in retail or other fast paced, customer focused, multi site environments Experience working alongside external HR consultants What's in It for You Competitive salary up to £45,000 DOE Generous car allowance High level of autonomy to manage your own diary and region Significant exposure to complex ER and strategic HR activity Supportive Head of People and close knit HR team Opportunity to make a visible impact across a growing luxury hotel collection
May 04, 2026
Full time
Regional People Partner (South West) Location: South West England (field-based with regular travel across the region) Reporting to: Head of People Salary: Up to £45,000 DOE + generous car allowance Contract: Full time, permanent About Harbour Hotels Harbour Hotels is a collection of luxury leisure hotels set in some of the most desirable coastal and countryside locations across the UK. We pride ourselves on delivering exceptional guest experiences, underpinned by committed, engaged and well-supported teams. Our People function plays a vital role in enabling our General Managers and hotel leadership teams to deliver high-performing, compliant and people-focused operations. The Role We are looking for an experienced Regional People Partner to support our hotels across the South West region. This is a true HR Business Partner role, with a strong operational focus and significant exposure to Employee Relations across the group. You will act as a trusted partner to General Managers, providing pragmatic, commercially minded HR support while ensuring consistent application of policies, procedures and best practice across the collection. Working closely with our retained HR consultancy (who provide day to day advisory support), this role focuses on ownership, coaching, hands on HR operations and people strategy delivery. You'll join a small, collaborative HR team and report directly to the Head of People, with a high degree of autonomy to manage your own diary and regional priorities. This is a busy, varied and highly visible role, ideal for an HR generalist who enjoys being in the business, developing ER expertise and supporting leaders in a fast paced, multi site environment. Key Responsibilities HR Business Partnering & Operational Support Act as the primary People Partner for General Managers in the South West region, building strong, credible relationships Provide hands on HR support across the full employee lifecycle Coach and influence leaders to effectively manage people matters in line with policy, best practice and company values Ensure consistent application of HR policies, procedures and employment legislation Employee Relations (Group-Wide) Support complex and high-risk ER cases across the Harbour Hotels collection, working in partnership with our HR consultancy Guide and coach managers through investigations, disciplinaries, grievances, absences and performance management Develop the ER capability of General Managers and senior hotel leaders Compliance & Governance Ensure all team members have valid and up to date Right to Work documentation Drive compliance with employment law, company policies and internal standards Support audits and ensure hotels remain aligned with people-related regulatory requirements People Systems & Data Ensure hotels are using People Systems correctly and consistently Support system adoption, data accuracy and adherence to processes Use people data to identify trends, risks and opportunities within the region Learning & Development Deliver and support HR-related training workshops for hotel leadership teams Identify people capability gaps and work with the Head of People to develop solutions People Strategy & Projects Support the delivery of the wider People Strategy across the region Contribute to HR policy development, review and implementation Partner on HR projects and initiatives as required Travel Requirements Regular weekly travel across hotels in the South West Occasional travel to South East locations and Head Office meetings About You You'll be a confident, proactive HR generalist who enjoys variety, autonomy and building relationships in the business. Essential CIPD Level 5 Proven experience in a multi-site HR role Strong hands on HR operational and ER experience Ability to self manage, prioritise and work autonomously Confident coaching senior leaders and influencing decision making Full UK driving licence Desirable Experience within hospitality, ideally luxury leisure hotels Alternatively, background in retail or other fast paced, customer focused, multi site environments Experience working alongside external HR consultants What's in It for You Competitive salary up to £45,000 DOE Generous car allowance High level of autonomy to manage your own diary and region Significant exposure to complex ER and strategic HR activity Supportive Head of People and close knit HR team Opportunity to make a visible impact across a growing luxury hotel collection
Complex & Major Loss Adjuster Location: Bristol, Covering across South West England (Hybrid / UK Travel as Required) Salary: 50,000 - 60,000 DOE + Car Allowance + Benefits Hours: 37.5 hrs per week About the Company For over 40 years, our client has been a trusted name in loss adjusting - delivering specialist, market-leading claims solutions across commercial, domestic, marine, and motor lines. With a team of nearly 400 professionals nationwide, they are renowned for handling complex, high-value, and non-standard claims that demand real technical expertise. As part of their continued growth, they are now seeking an experienced Complex & Major Loss Adjuster to join their expanding team. This is an opportunity to work on some of the most challenging and rewarding claims in the market - with the backing of a respected, forward-thinking firm that truly values technical excellence. The Role You'll take ownership of a varied and technically demanding caseload, investigating and managing major and complex property and liability losses from first instruction through to resolution. You'll be trusted to use your professional judgement, manage client relationships, and deliver outstanding results - supported by a collaborative team of experts who share your passion for quality and integrity. Key Responsibilities Lead investigations and manage a portfolio of major and complex loss claims , including detailed site visits and technical assessments. Build strong, professional relationships with insurers, brokers, and policyholders, ensuring clarity, confidence, and trust throughout the claims process. Provide accurate reserving, quantification, and negotiation, ensuring financial and technical integrity at every stage. Instruct, manage, and coordinate external experts - including surveyors, engineers, forensic specialists, and legal advisors. Prepare clear, comprehensive reports covering policy coverage, quantum, liability, and recovery. Negotiate settlements efficiently and fairly within policy terms and client expectations. Keep up to date with industry developments, regulatory requirements, and technical best practice. Represent the company's values of professionalism, independence, and technical authority. About You We're looking for a highly capable and motivated Loss Adjuster with proven experience in managing complex or high-value property claims. You'll combine strong technical ability with excellent communication and relationship-building skills, and you'll thrive on seeing a claim through to resolution. Essential: Significant experience handling major and complex loss claims in a loss adjusting environment. Proven ability to manage multiple complex cases, often with competing priorities. Excellent negotiation, communication, and report-writing skills. Strong commercial awareness and ability to build trusted relationships with clients. Flexibility to travel as needed for site visits and client meetings. Desirable: ACILA , ACII , or equivalent professional qualifications. Prior experience leading or mentoring junior adjusters. Interested? If you're an experienced Loss Adjuster looking to take on more complex work in a respected and growing business, we'd love to hear from you. Please apply with your CV or contact Aaron at for a confidential conversation
May 04, 2026
Full time
Complex & Major Loss Adjuster Location: Bristol, Covering across South West England (Hybrid / UK Travel as Required) Salary: 50,000 - 60,000 DOE + Car Allowance + Benefits Hours: 37.5 hrs per week About the Company For over 40 years, our client has been a trusted name in loss adjusting - delivering specialist, market-leading claims solutions across commercial, domestic, marine, and motor lines. With a team of nearly 400 professionals nationwide, they are renowned for handling complex, high-value, and non-standard claims that demand real technical expertise. As part of their continued growth, they are now seeking an experienced Complex & Major Loss Adjuster to join their expanding team. This is an opportunity to work on some of the most challenging and rewarding claims in the market - with the backing of a respected, forward-thinking firm that truly values technical excellence. The Role You'll take ownership of a varied and technically demanding caseload, investigating and managing major and complex property and liability losses from first instruction through to resolution. You'll be trusted to use your professional judgement, manage client relationships, and deliver outstanding results - supported by a collaborative team of experts who share your passion for quality and integrity. Key Responsibilities Lead investigations and manage a portfolio of major and complex loss claims , including detailed site visits and technical assessments. Build strong, professional relationships with insurers, brokers, and policyholders, ensuring clarity, confidence, and trust throughout the claims process. Provide accurate reserving, quantification, and negotiation, ensuring financial and technical integrity at every stage. Instruct, manage, and coordinate external experts - including surveyors, engineers, forensic specialists, and legal advisors. Prepare clear, comprehensive reports covering policy coverage, quantum, liability, and recovery. Negotiate settlements efficiently and fairly within policy terms and client expectations. Keep up to date with industry developments, regulatory requirements, and technical best practice. Represent the company's values of professionalism, independence, and technical authority. About You We're looking for a highly capable and motivated Loss Adjuster with proven experience in managing complex or high-value property claims. You'll combine strong technical ability with excellent communication and relationship-building skills, and you'll thrive on seeing a claim through to resolution. Essential: Significant experience handling major and complex loss claims in a loss adjusting environment. Proven ability to manage multiple complex cases, often with competing priorities. Excellent negotiation, communication, and report-writing skills. Strong commercial awareness and ability to build trusted relationships with clients. Flexibility to travel as needed for site visits and client meetings. Desirable: ACILA , ACII , or equivalent professional qualifications. Prior experience leading or mentoring junior adjusters. Interested? If you're an experienced Loss Adjuster looking to take on more complex work in a respected and growing business, we'd love to hear from you. Please apply with your CV or contact Aaron at for a confidential conversation
Chris Main is an Independent Recruiter who resources for the House Building industry My Client is a national developer, they have a site in the Gainsborough area and are looking for an experienced New Homes Sales Advisor They will strongly prefer someone who has worked for a house builder selling new homes, although they will consider someone with a strong background in estate agency. You will be responsible for the whole sales progression process, with the support from the Field Sales Manager and the regional office. The salary is 28K to 30K with a realistic OTE of 45K to 50K. You will also have 25 days holiday and life cover. The hours are 11am to 6pm Thursday to Monday, so it involves working weekends. If you would like more information please contact Chris Main.
May 04, 2026
Full time
Chris Main is an Independent Recruiter who resources for the House Building industry My Client is a national developer, they have a site in the Gainsborough area and are looking for an experienced New Homes Sales Advisor They will strongly prefer someone who has worked for a house builder selling new homes, although they will consider someone with a strong background in estate agency. You will be responsible for the whole sales progression process, with the support from the Field Sales Manager and the regional office. The salary is 28K to 30K with a realistic OTE of 45K to 50K. You will also have 25 days holiday and life cover. The hours are 11am to 6pm Thursday to Monday, so it involves working weekends. If you would like more information please contact Chris Main.
Portfolio HR & Reward are supporting a fantastic client in central Manchester, seeking an Employment Law Advisor to join their team on a permanent basis. The ideal candidate will have strong employment law knowledge and be comfortable speaking with prospective clients via teams. Working Arrangement - 5 days on site Salary - 30,000 to 31,000 Working hours - 40 - across Monday to Friday, and 1 in every 4 Saturdays (10am - 2pm) Key duties of the role include; To ensure that personal knowledge of HR and Employment Law and best practice is continually updated. To achieve the standards set within the performance framework to support all BDMs generate deals by answering incoming enquiries showcasing the service with a commercial edge, without resolving the matter fully. To proactively review BDM diaries, complete TLA's and provide guidance and support in a succinct and commercially driven manner. To build relationships with BDMs in order to increase trust and use of the service. To critique prospective clients' documents to provide a report for BDMs to use as a sales tool. To actively own cases to resolution or where appropriate manage the transition and handover to an advisor, building rapport and relationships with clients on each interaction. To log all advice accurately onto the bespoke internal system, taking ownership and responsibility for ongoing cases. To provide clients with supporting information/documentation to assist them in the advice provided where applicable. To refer to Company internal training and legal updates to ensure that advice provided is compliant with our services. To record contacts with BDMs to aid reporting to Management. To follow internal protocols for managing and escalating cases where applicable. To convert new client accounts into the CANs ensuring the necessary updates on the Salesforce system are added. To attend the company sales and advice conference and any training when required. To offer the clients options regarding the take up of other products we provide and make such recommendations accordingly. To present internal training/buzz sessions and external webinars. To help to develop the New Business Support Team. To carry out other tasks that are deemed necessary by the Management Team In return, you will receive some fantastic benefits including; Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink On site Gym If this role is of interest, please apply for a confidential conversation. 50605LG INDHRR The Portfolio Group are acting on behalf of our client in recruiting for this position.
May 04, 2026
Full time
Portfolio HR & Reward are supporting a fantastic client in central Manchester, seeking an Employment Law Advisor to join their team on a permanent basis. The ideal candidate will have strong employment law knowledge and be comfortable speaking with prospective clients via teams. Working Arrangement - 5 days on site Salary - 30,000 to 31,000 Working hours - 40 - across Monday to Friday, and 1 in every 4 Saturdays (10am - 2pm) Key duties of the role include; To ensure that personal knowledge of HR and Employment Law and best practice is continually updated. To achieve the standards set within the performance framework to support all BDMs generate deals by answering incoming enquiries showcasing the service with a commercial edge, without resolving the matter fully. To proactively review BDM diaries, complete TLA's and provide guidance and support in a succinct and commercially driven manner. To build relationships with BDMs in order to increase trust and use of the service. To critique prospective clients' documents to provide a report for BDMs to use as a sales tool. To actively own cases to resolution or where appropriate manage the transition and handover to an advisor, building rapport and relationships with clients on each interaction. To log all advice accurately onto the bespoke internal system, taking ownership and responsibility for ongoing cases. To provide clients with supporting information/documentation to assist them in the advice provided where applicable. To refer to Company internal training and legal updates to ensure that advice provided is compliant with our services. To record contacts with BDMs to aid reporting to Management. To follow internal protocols for managing and escalating cases where applicable. To convert new client accounts into the CANs ensuring the necessary updates on the Salesforce system are added. To attend the company sales and advice conference and any training when required. To offer the clients options regarding the take up of other products we provide and make such recommendations accordingly. To present internal training/buzz sessions and external webinars. To help to develop the New Business Support Team. To carry out other tasks that are deemed necessary by the Management Team In return, you will receive some fantastic benefits including; Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink On site Gym If this role is of interest, please apply for a confidential conversation. 50605LG INDHRR The Portfolio Group are acting on behalf of our client in recruiting for this position.
Job Title: Assistant Pensions Administrator Location: Cardiff with Hybrid working Salary: £26,250 per annum Job Type: Permanent, Full Time About the role: We are looking for an Assistant Pensions Administrator to join our team and provide a high-quality service to pension scheme members. This role is ideal for someone who enjoys customer contact, is highly organised and thrives in a busy, deadline-driven environment. You will be responsible for answering pension-related queries from members, ensuring accurate and timely responses across multiple communication channels. Key responsibilities include: Responding to member queries via telephone, email, and written correspondence Delivering clear, professional, and empathetic customer service Managing a busy and varied workload, prioritising tasks effectively Meeting internal and external deadlines consistently Maintaining accurate records using a CRM system Liaising with colleagues to resolve queries efficiently Supporting general pensions administration as required About you: We are looking for someone who: Has previous customer service or administration experience Is confident and comfortable speaking on the phone Has excellent organisation and time management skills Can manage multiple tasks while maintaining accuracy Is reliable and deadline-focused Has good IT skills, including experience using CRM systems Has strong written communication skills for letters and emails Knowledge or experience using spreadsheets, including Excel, would be beneficial. Why Quantum? Work for us and you will become part of a close-knit team that is skilled, experienced and passionate about delivering a high-quality consultancy service to our corporate and trustee clients. We offer a friendly place to work with flexible working hours, 24 days' holiday per year with holiday trading, volunteering leave, flexible benefits to suit your personal circumstances, DC pension scheme, and a discretionary annual bonus. You will also be offered a structured study and training plan and will be given the chance to further develop your skills and career. Quantum Advisory is an equal opportunities employer and committed to diversity and inclusion and we are a Disability Confident Committed Employer. A basic DBS check is required for this position. What next? If you are interested in applying for this role, please submit your CV. Please note the closing date for applications is Wednesday 29th April 2026. We reserve the right to close this vacancy early if a high volume of suitable applications are received. Please click on the APPLY button to send your CV for this role. Candidates with experience of; Junior Pensions Caseworker, Pensions Administrator, Pension Data Administrator, Client Services Executive, Customer Service Executive, Office Administrator, Pension Administration may also be considered for this position.
May 04, 2026
Full time
Job Title: Assistant Pensions Administrator Location: Cardiff with Hybrid working Salary: £26,250 per annum Job Type: Permanent, Full Time About the role: We are looking for an Assistant Pensions Administrator to join our team and provide a high-quality service to pension scheme members. This role is ideal for someone who enjoys customer contact, is highly organised and thrives in a busy, deadline-driven environment. You will be responsible for answering pension-related queries from members, ensuring accurate and timely responses across multiple communication channels. Key responsibilities include: Responding to member queries via telephone, email, and written correspondence Delivering clear, professional, and empathetic customer service Managing a busy and varied workload, prioritising tasks effectively Meeting internal and external deadlines consistently Maintaining accurate records using a CRM system Liaising with colleagues to resolve queries efficiently Supporting general pensions administration as required About you: We are looking for someone who: Has previous customer service or administration experience Is confident and comfortable speaking on the phone Has excellent organisation and time management skills Can manage multiple tasks while maintaining accuracy Is reliable and deadline-focused Has good IT skills, including experience using CRM systems Has strong written communication skills for letters and emails Knowledge or experience using spreadsheets, including Excel, would be beneficial. Why Quantum? Work for us and you will become part of a close-knit team that is skilled, experienced and passionate about delivering a high-quality consultancy service to our corporate and trustee clients. We offer a friendly place to work with flexible working hours, 24 days' holiday per year with holiday trading, volunteering leave, flexible benefits to suit your personal circumstances, DC pension scheme, and a discretionary annual bonus. You will also be offered a structured study and training plan and will be given the chance to further develop your skills and career. Quantum Advisory is an equal opportunities employer and committed to diversity and inclusion and we are a Disability Confident Committed Employer. A basic DBS check is required for this position. What next? If you are interested in applying for this role, please submit your CV. Please note the closing date for applications is Wednesday 29th April 2026. We reserve the right to close this vacancy early if a high volume of suitable applications are received. Please click on the APPLY button to send your CV for this role. Candidates with experience of; Junior Pensions Caseworker, Pensions Administrator, Pension Data Administrator, Client Services Executive, Customer Service Executive, Office Administrator, Pension Administration may also be considered for this position.
Job Title: Customer Service Advisor Location: Hemel Hempstead Remuneration: 13.50 - 15.00ph dependant on experience Contract Details: Starting Monday 27th April - 3 month temporary assignment. Monday - Friday 9am - 5pm (5 days in the office) The ideal candidate is a strong problem solver with a passion for customer service, joining a vibrant team as a Complaints Assistant. This role plays a key part in ensuring clients feel heard, supported, and valued. Responsibilities: Manage incoming complaints with a cheerful and professional demeanor. Collaborate with various departments to resolve issues promptly. Document and track complaints to ensure follow-up and resolution. Provide accurate information and updates to clients regarding their concerns. Assist in identifying trends and suggesting improvements to our processes. If you thrive in a fast-paced environment and love helping others, we want to hear from you! Don't miss out-apply now! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 04, 2026
Seasonal
Job Title: Customer Service Advisor Location: Hemel Hempstead Remuneration: 13.50 - 15.00ph dependant on experience Contract Details: Starting Monday 27th April - 3 month temporary assignment. Monday - Friday 9am - 5pm (5 days in the office) The ideal candidate is a strong problem solver with a passion for customer service, joining a vibrant team as a Complaints Assistant. This role plays a key part in ensuring clients feel heard, supported, and valued. Responsibilities: Manage incoming complaints with a cheerful and professional demeanor. Collaborate with various departments to resolve issues promptly. Document and track complaints to ensure follow-up and resolution. Provide accurate information and updates to clients regarding their concerns. Assist in identifying trends and suggesting improvements to our processes. If you thrive in a fast-paced environment and love helping others, we want to hear from you! Don't miss out-apply now! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Business Analyst Cost Transformation Salary: Up to £80,000 12 Month - Fixed-Term Contract Location: Warwickshire (Hybrid 2 3 days on-site) Overview We are seeking a highly capable Business Analyst to play a key role in a large-scale cost transformation programme across IT and the wider UK organisation. This role will focus on identifying, shaping, and accelerating cost optimisation and efficiency initiatives, working across a portfolio of high-impact transformation workstreams. You will take initiatives from early-stage ideation through to business case approval and mobilisation, ensuring clear financial justification and measurable outcomes. Key Responsibilities Shape early-stage initiatives Define scope, problem statements, and success criteria Challenge assumptions and refine cost-saving opportunities Cost modelling & analysis Conduct cost baselining and identify optimisation opportunities Build robust financial models (savings, ROI, payback, etc.) Options evaluation Assess multiple delivery options (process, technology, sourcing, operating model) Provide data-driven recommendations Business case development Create structured, investment-grade business cases Support governance processes including RFI / RFP activities Clearly articulate benefits, costs, risks, and dependencies Stakeholder engagement Work closely with IT, Finance, Procurement, and business leaders Facilitate workshops and drive alignment across teams From concept to delivery Translate ideas into actionable roadmaps and delivery plans Support mobilisation into execution Drive pace and momentum Remove blockers and accelerate progress across initiatives Operate effectively in fast-paced, ambiguous environments Required Experience & Skills Proven experience as a Business Analyst within transformation or change programmes Strong experience in cost transformation / cost optimisation initiatives Track record delivering cost reduction, efficiency, or savings programmes Experience building business cases with strong financial justification Exposure to RFI / RFP processes , ideally within procurement or sourcing contexts Strong analytical and problem-solving capability Comfortable working in early-stage, unstructured environments Excellent stakeholder engagement and communication skills Proactive, delivery-focused mindset Desirable Experience within large or complex UK organisations Exposure to IT cost transformation (infrastructure, applications, vendors, sourcing) Consulting or advisory background
May 04, 2026
Full time
Business Analyst Cost Transformation Salary: Up to £80,000 12 Month - Fixed-Term Contract Location: Warwickshire (Hybrid 2 3 days on-site) Overview We are seeking a highly capable Business Analyst to play a key role in a large-scale cost transformation programme across IT and the wider UK organisation. This role will focus on identifying, shaping, and accelerating cost optimisation and efficiency initiatives, working across a portfolio of high-impact transformation workstreams. You will take initiatives from early-stage ideation through to business case approval and mobilisation, ensuring clear financial justification and measurable outcomes. Key Responsibilities Shape early-stage initiatives Define scope, problem statements, and success criteria Challenge assumptions and refine cost-saving opportunities Cost modelling & analysis Conduct cost baselining and identify optimisation opportunities Build robust financial models (savings, ROI, payback, etc.) Options evaluation Assess multiple delivery options (process, technology, sourcing, operating model) Provide data-driven recommendations Business case development Create structured, investment-grade business cases Support governance processes including RFI / RFP activities Clearly articulate benefits, costs, risks, and dependencies Stakeholder engagement Work closely with IT, Finance, Procurement, and business leaders Facilitate workshops and drive alignment across teams From concept to delivery Translate ideas into actionable roadmaps and delivery plans Support mobilisation into execution Drive pace and momentum Remove blockers and accelerate progress across initiatives Operate effectively in fast-paced, ambiguous environments Required Experience & Skills Proven experience as a Business Analyst within transformation or change programmes Strong experience in cost transformation / cost optimisation initiatives Track record delivering cost reduction, efficiency, or savings programmes Experience building business cases with strong financial justification Exposure to RFI / RFP processes , ideally within procurement or sourcing contexts Strong analytical and problem-solving capability Comfortable working in early-stage, unstructured environments Excellent stakeholder engagement and communication skills Proactive, delivery-focused mindset Desirable Experience within large or complex UK organisations Exposure to IT cost transformation (infrastructure, applications, vendors, sourcing) Consulting or advisory background
Cross Class Claims Handler Monday-Friday 9am-5pm (1 day from home) Salary up 40,000 DOE Leeds We are seeking a Cross Class Claims Handler to join our dynamic team. The successful candidate will be responsible for managing and processing claims, ensuring our clients receive efficient and effective claims handling services. This role demands analytical skills, and the ability to deliver outstanding customer service. Roles & Responsibilities: As a Cross Class Claims Handler, you will be responsible for the following: Claims Management: Handle a diverse portfolio of insurance claims across various lines of business, including but not limited to property, casualty, liability, and commercial insurance. Client Advocacy: Act as the primary point of contact for clients throughout the claims process, advocating on their behalf to ensure fair and timely resolution of claims. Negotiation: Negotiate with insurers and third-party representatives to achieve optimal claim settlements, taking into account policy terms, legal considerations, and client interests. Documentation: Prepare and maintain accurate records of claim-related communications, activities, and payments, ensuring compliance with company procedures and regulatory requirements. Customer Service: Provide responsive and empathetic customer service to clients, addressing inquiries, concerns, and requests for assistance related to claims. Loss Prevention: Identify and implement proactive measures to minimise the risk of claims, such as recommending risk management strategies and coverage enhancements to clients. Continuous Improvement: Stay abreast of industry developments, emerging trends, and changes in insurance regulations to enhance expertise and improve claims handling practices. Key Relationships: Clients: Build and maintain strong relationships with clients, serving as a trusted advisor and advocate in navigating the claims process. Insurers: Collaborate with insurers to facilitate claims processing, negotiate settlements, and resolve coverage disputes on behalf of clients. Third-Party Service Providers: Coordinate with loss adjusters, solicitors, repair contractors, and other external partners to support claims handling efforts and expedite resolutions. Internal Teams: Work closely with our Account Executives and other internal departments to ensure seamless coordination and communication throughout the claims lifecycle. Qualifications/Key Skills Required: Experience in claims handling within an insurance broker or similar environment. Excellent communication and interpersonal skills. Attention to detail and accuracy in data entry and documentation. Ability to work effectively in a fast-paced environment. Proficiency in insurance software (Acturis desirable) and Microsoft Office suite. Problem-solving and decision-making abilities. Client-focused mindset with a commitment to delivering exceptional service. Benefits: 33 days holiday Free parking Income protection Fully paid training Pension contribution Excellent progression Interested in knowing more? CLICK APPLY.
May 04, 2026
Full time
Cross Class Claims Handler Monday-Friday 9am-5pm (1 day from home) Salary up 40,000 DOE Leeds We are seeking a Cross Class Claims Handler to join our dynamic team. The successful candidate will be responsible for managing and processing claims, ensuring our clients receive efficient and effective claims handling services. This role demands analytical skills, and the ability to deliver outstanding customer service. Roles & Responsibilities: As a Cross Class Claims Handler, you will be responsible for the following: Claims Management: Handle a diverse portfolio of insurance claims across various lines of business, including but not limited to property, casualty, liability, and commercial insurance. Client Advocacy: Act as the primary point of contact for clients throughout the claims process, advocating on their behalf to ensure fair and timely resolution of claims. Negotiation: Negotiate with insurers and third-party representatives to achieve optimal claim settlements, taking into account policy terms, legal considerations, and client interests. Documentation: Prepare and maintain accurate records of claim-related communications, activities, and payments, ensuring compliance with company procedures and regulatory requirements. Customer Service: Provide responsive and empathetic customer service to clients, addressing inquiries, concerns, and requests for assistance related to claims. Loss Prevention: Identify and implement proactive measures to minimise the risk of claims, such as recommending risk management strategies and coverage enhancements to clients. Continuous Improvement: Stay abreast of industry developments, emerging trends, and changes in insurance regulations to enhance expertise and improve claims handling practices. Key Relationships: Clients: Build and maintain strong relationships with clients, serving as a trusted advisor and advocate in navigating the claims process. Insurers: Collaborate with insurers to facilitate claims processing, negotiate settlements, and resolve coverage disputes on behalf of clients. Third-Party Service Providers: Coordinate with loss adjusters, solicitors, repair contractors, and other external partners to support claims handling efforts and expedite resolutions. Internal Teams: Work closely with our Account Executives and other internal departments to ensure seamless coordination and communication throughout the claims lifecycle. Qualifications/Key Skills Required: Experience in claims handling within an insurance broker or similar environment. Excellent communication and interpersonal skills. Attention to detail and accuracy in data entry and documentation. Ability to work effectively in a fast-paced environment. Proficiency in insurance software (Acturis desirable) and Microsoft Office suite. Problem-solving and decision-making abilities. Client-focused mindset with a commitment to delivering exceptional service. Benefits: 33 days holiday Free parking Income protection Fully paid training Pension contribution Excellent progression Interested in knowing more? CLICK APPLY.
HR & Finance Manager Remote (UK) - South Wales / South West strongly preferred We're supporting a growing digital consultancy with a newly created HR & Finance Manager role to help strengthen how the business runs as it continues to scale. The fundamentals are already in place. This role is about taking things to the next level by adding structure, consistency and visibility, not firefighting or rebuilding from scratch. You'll work closely with the leadership team, acting as a trusted advisor and hands-on operator across people and finance. If you enjoy variety, responsibility, and being relied on to keep things running smoothly, you'll enjoy this role. What will you be doing? Finance is in good shape today. Your focus will be on improving rhythm, insight and reporting, including: Establishing monthly management reporting Maintaining an up-to-date monthly cashflow forecast Introducing project-based financial reporting to improve visibility of client profitability Managing day-to-day essentials such as invoicing, payroll, and liaison with external accountants on tax and VAT Providing clear, practical insight to support commercial discussions This is about control and clarity, not complex financial restructuring. People / HR HR processes already exist and are largely outsourced. Your role will be to embed, coordinate and support, including: Rolling out a new performance framework Supporting managers with the day-to-day people lifecycle (onboarding, reviews, employee relations) Improving visibility and signposting of development and training opportunities Managing recruitment Acting as the main point of contact with external HR and payroll partners What we're looking for Experience in a combined HR / Finance role, or strong depth in one with meaningful exposure to the other Comfortable working in a small or scaling business Confident with financial reporting, controls and cashflow Solid understanding of UK employment law and HR best practice Pragmatic, organised and happy to be hands-on Sound judgement, attention to detail and high integrity
May 04, 2026
Full time
HR & Finance Manager Remote (UK) - South Wales / South West strongly preferred We're supporting a growing digital consultancy with a newly created HR & Finance Manager role to help strengthen how the business runs as it continues to scale. The fundamentals are already in place. This role is about taking things to the next level by adding structure, consistency and visibility, not firefighting or rebuilding from scratch. You'll work closely with the leadership team, acting as a trusted advisor and hands-on operator across people and finance. If you enjoy variety, responsibility, and being relied on to keep things running smoothly, you'll enjoy this role. What will you be doing? Finance is in good shape today. Your focus will be on improving rhythm, insight and reporting, including: Establishing monthly management reporting Maintaining an up-to-date monthly cashflow forecast Introducing project-based financial reporting to improve visibility of client profitability Managing day-to-day essentials such as invoicing, payroll, and liaison with external accountants on tax and VAT Providing clear, practical insight to support commercial discussions This is about control and clarity, not complex financial restructuring. People / HR HR processes already exist and are largely outsourced. Your role will be to embed, coordinate and support, including: Rolling out a new performance framework Supporting managers with the day-to-day people lifecycle (onboarding, reviews, employee relations) Improving visibility and signposting of development and training opportunities Managing recruitment Acting as the main point of contact with external HR and payroll partners What we're looking for Experience in a combined HR / Finance role, or strong depth in one with meaningful exposure to the other Comfortable working in a small or scaling business Confident with financial reporting, controls and cashflow Solid understanding of UK employment law and HR best practice Pragmatic, organised and happy to be hands-on Sound judgement, attention to detail and high integrity
