Service Manager Outreach & Day Centre We are seeking an experienced and values led manager to lead frontline outreach and day centre services supporting people experiencing rough sleeping and multiple disadvantage. Overview Position: Service Manager Outreach & Day Centre Salary: £34,000 £39,000 per annum (dependent on experience) Location: Southend-on-Sea Hours: 37 hours per week (including evenings, weekends, bank holidays and on call duties as required) Contract: Permanent Closing date: 28th May 2026 About the role This is a senior operational leadership role with overall responsibility for the delivery and development of outreach and day centre services. You will lead skilled teams to provide high quality, trauma informed, psychologically informed support to people experiencing rough sleeping, ensuring services are safe, effective and outcomes focused. Key responsibilities include: Leading and overseeing community outreach and day centre provision to ensure flexible, person centred and assertive engagement. Managing and developing deputy managers, staff, volunteers and peer mentors, promoting reflective and values led practice. Providing oversight of safeguarding, risk management, crisis intervention and complex casework. Ensuring services meet contractual requirements, KPIs and quality standards. Using performance data and service user feedback to drive continuous improvement. Building strong partnerships with statutory and voluntary sector agencies to support positive housing and recovery outcomes. Overseeing operational budgets, resources, health & safety and compliance. Contributing to cross service leadership and participating in an on call rota. About you You will bring significant experience of managing frontline services within homelessness, rough sleeping or multiple disadvantage. You will have a strong understanding of trauma informed practice and the ability to lead teams in challenging, fast paced environments. You will also demonstrate: Proven people management and leadership skills. Experience of safeguarding, crisis response and complex case management. Strong partnership working and communication skills. Confidence using performance data to improve services. A resilient, compassionate and outcomes focused approach aligned with values of dignity, respect and inclusion. About the organisation This organisation delivers life changing services for people facing homelessness and rough sleeping, working within psychologically informed environments and in close partnership with local agencies. The culture is collaborative, reflective and committed to equality, diversity and co production with people who have lived experience. Other roles you may have experience of could include: Homelessness Service Manager, Supported Housing Manager, Outreach Manager, Rough Sleeping Manager, Day Centre Manager, Housing Services Manager, Community Services Manager, Social Care Manager.
May 21, 2026
Full time
Service Manager Outreach & Day Centre We are seeking an experienced and values led manager to lead frontline outreach and day centre services supporting people experiencing rough sleeping and multiple disadvantage. Overview Position: Service Manager Outreach & Day Centre Salary: £34,000 £39,000 per annum (dependent on experience) Location: Southend-on-Sea Hours: 37 hours per week (including evenings, weekends, bank holidays and on call duties as required) Contract: Permanent Closing date: 28th May 2026 About the role This is a senior operational leadership role with overall responsibility for the delivery and development of outreach and day centre services. You will lead skilled teams to provide high quality, trauma informed, psychologically informed support to people experiencing rough sleeping, ensuring services are safe, effective and outcomes focused. Key responsibilities include: Leading and overseeing community outreach and day centre provision to ensure flexible, person centred and assertive engagement. Managing and developing deputy managers, staff, volunteers and peer mentors, promoting reflective and values led practice. Providing oversight of safeguarding, risk management, crisis intervention and complex casework. Ensuring services meet contractual requirements, KPIs and quality standards. Using performance data and service user feedback to drive continuous improvement. Building strong partnerships with statutory and voluntary sector agencies to support positive housing and recovery outcomes. Overseeing operational budgets, resources, health & safety and compliance. Contributing to cross service leadership and participating in an on call rota. About you You will bring significant experience of managing frontline services within homelessness, rough sleeping or multiple disadvantage. You will have a strong understanding of trauma informed practice and the ability to lead teams in challenging, fast paced environments. You will also demonstrate: Proven people management and leadership skills. Experience of safeguarding, crisis response and complex case management. Strong partnership working and communication skills. Confidence using performance data to improve services. A resilient, compassionate and outcomes focused approach aligned with values of dignity, respect and inclusion. About the organisation This organisation delivers life changing services for people facing homelessness and rough sleeping, working within psychologically informed environments and in close partnership with local agencies. The culture is collaborative, reflective and committed to equality, diversity and co production with people who have lived experience. Other roles you may have experience of could include: Homelessness Service Manager, Supported Housing Manager, Outreach Manager, Rough Sleeping Manager, Day Centre Manager, Housing Services Manager, Community Services Manager, Social Care Manager.
Senior Data Analyst, Illuminate (FCSF118) Contract: 12-Month fixed term contract, working 35 hours per week (Arts Council also recognises the benefit of flexible working as a valued part of the way we work, and welcome applications from individuals who require flexibility) Salary: £38,689 per annum plus benefits including a final salary pension scheme, generous annual leave, and flexible and hybrid working. Location: Manchester, Newcastle, Leeds, Nottingham, Birmingham, Cambridge, Brighton, or Bristol (The role will be based in any of the locations listed; however, we are operating a hybrid way of working and support our staff to make use of remote working options when combined with regular on-site contact days with other members of the team, normally 1-2 days a week) Introduction: We are looking for a curious and insight driven analyst to join us on a 12 month project, playing a key role in unlocking the value of Illuminate, Arts Council England's audience data and insights programme. This role sits within the Insights Department, working collaboratively with other analysts within the organisation. In this role, you will analyse, interpret and bring to life insights from Illuminate, alongside other relevant internal and external datasets. Your work will directly support the arts and cultural sector by turning complex data into clear, meaningful insights that help organisations understand their audiences and make better informed decisions. A core focus of the role is making insight accessible and actionable. You will translate detailed analysis into engaging outputs that resonate with a range of audiences - ensuring findings are clear, relevant and easy to use. You will identify and communicate emerging trends and patterns, sharing these with the sector to support learning, reflection and evidence based action. Over the course of the 12 month project, you will produce and present high quality analysis, data products and reporting, designed around the needs of users, colleagues, stakeholders and the public. Your work will help ensure that insights are not only robust and timely, but genuinely useful in practice. Working closely with the Illuminate Product Manager, you will help shape how insights are delivered within and outside of the platform, ensuring analytical outputs are aligned to user needs and support ongoing development. You will also analyse platform usage and user behaviour, identifying opportunities to improve how insights and features are used and understood. Collaborating with the Senior Manager (Data & Insights Engagement) and wider team, you will contribute to a shared goal: ensuring insight is actively used, widely shared, and continues to grow in quality, relevance and impact across the sector. This is a fantastic opportunity to apply your analytical and communication skills in a role with real world impact - helping shape how data is used across arts and culture, and contributing to a high profile national platform during a focused 12 month delivery period. Equality Diversity and Inclusion Statement: Arts Council are committed to being an inclusive employer, building an inclusive workplace, and recruiting a workforce that is as diverse as the communities we serve. However, you identify, and whatever background you bring with you, we welcome you to apply for a role at Arts Council. If there are any adjustments that would support you in your application, please do let us know when you apply. If you are disabled, Evenbreak are able to provide support with your application. For further information please visit their website here We participate in the 'Offer an Interview' scheme which means that we offer an interview to any disabled candidates who meet the essential criteria for the role they're applying to, subject to the volume of applications received. Disabled candidates, those living with a long-term condition and/ or neurodivergent candidates may be eligible for this scheme. The scheme uses the definition of disability from the Equality Act 2010 to determine eligibility. More information is included in the application guidance. About us: Arts Council offers a range of benefits to our employees including hybrid and flexible working, a generous annual leave allowance and the Arts Council Retirement Plan - a final salary scheme. To find out more, click here . Our Code of Ethics requires that employees of the Arts Council are not able to receive an Arts Council grant, investment or loan funding - either in person, as a member of a partnership, or for any organisation they own. There are also limitations on board or CEO positions employees can hold in organisations we fund. For more information on this, please talk to the recruiting manager or contact We believe our recruitment process should be inclusive and transparent. Find out what to expect with our application Guidance: How to apply and recruitment selection process Arts Council England and more about our commitment to diversity on our website here . To view the job description please click here To view the recruitment pack which outlines more details about working for Arts Council please click here Job ref: FCSF118 Closing date: 09:00am, 02 June 2026 1 st Interview: (virtual) Thursday 18 June 2026 2 nd Interview: (virtual) Thursday 25 June 2026 Please note: We do NOT accept CVs or cover letters as part of our recruitment process. If you require any documentation in an alternative format, please contact
May 21, 2026
Seasonal
Senior Data Analyst, Illuminate (FCSF118) Contract: 12-Month fixed term contract, working 35 hours per week (Arts Council also recognises the benefit of flexible working as a valued part of the way we work, and welcome applications from individuals who require flexibility) Salary: £38,689 per annum plus benefits including a final salary pension scheme, generous annual leave, and flexible and hybrid working. Location: Manchester, Newcastle, Leeds, Nottingham, Birmingham, Cambridge, Brighton, or Bristol (The role will be based in any of the locations listed; however, we are operating a hybrid way of working and support our staff to make use of remote working options when combined with regular on-site contact days with other members of the team, normally 1-2 days a week) Introduction: We are looking for a curious and insight driven analyst to join us on a 12 month project, playing a key role in unlocking the value of Illuminate, Arts Council England's audience data and insights programme. This role sits within the Insights Department, working collaboratively with other analysts within the organisation. In this role, you will analyse, interpret and bring to life insights from Illuminate, alongside other relevant internal and external datasets. Your work will directly support the arts and cultural sector by turning complex data into clear, meaningful insights that help organisations understand their audiences and make better informed decisions. A core focus of the role is making insight accessible and actionable. You will translate detailed analysis into engaging outputs that resonate with a range of audiences - ensuring findings are clear, relevant and easy to use. You will identify and communicate emerging trends and patterns, sharing these with the sector to support learning, reflection and evidence based action. Over the course of the 12 month project, you will produce and present high quality analysis, data products and reporting, designed around the needs of users, colleagues, stakeholders and the public. Your work will help ensure that insights are not only robust and timely, but genuinely useful in practice. Working closely with the Illuminate Product Manager, you will help shape how insights are delivered within and outside of the platform, ensuring analytical outputs are aligned to user needs and support ongoing development. You will also analyse platform usage and user behaviour, identifying opportunities to improve how insights and features are used and understood. Collaborating with the Senior Manager (Data & Insights Engagement) and wider team, you will contribute to a shared goal: ensuring insight is actively used, widely shared, and continues to grow in quality, relevance and impact across the sector. This is a fantastic opportunity to apply your analytical and communication skills in a role with real world impact - helping shape how data is used across arts and culture, and contributing to a high profile national platform during a focused 12 month delivery period. Equality Diversity and Inclusion Statement: Arts Council are committed to being an inclusive employer, building an inclusive workplace, and recruiting a workforce that is as diverse as the communities we serve. However, you identify, and whatever background you bring with you, we welcome you to apply for a role at Arts Council. If there are any adjustments that would support you in your application, please do let us know when you apply. If you are disabled, Evenbreak are able to provide support with your application. For further information please visit their website here We participate in the 'Offer an Interview' scheme which means that we offer an interview to any disabled candidates who meet the essential criteria for the role they're applying to, subject to the volume of applications received. Disabled candidates, those living with a long-term condition and/ or neurodivergent candidates may be eligible for this scheme. The scheme uses the definition of disability from the Equality Act 2010 to determine eligibility. More information is included in the application guidance. About us: Arts Council offers a range of benefits to our employees including hybrid and flexible working, a generous annual leave allowance and the Arts Council Retirement Plan - a final salary scheme. To find out more, click here . Our Code of Ethics requires that employees of the Arts Council are not able to receive an Arts Council grant, investment or loan funding - either in person, as a member of a partnership, or for any organisation they own. There are also limitations on board or CEO positions employees can hold in organisations we fund. For more information on this, please talk to the recruiting manager or contact We believe our recruitment process should be inclusive and transparent. Find out what to expect with our application Guidance: How to apply and recruitment selection process Arts Council England and more about our commitment to diversity on our website here . To view the job description please click here To view the recruitment pack which outlines more details about working for Arts Council please click here Job ref: FCSF118 Closing date: 09:00am, 02 June 2026 1 st Interview: (virtual) Thursday 18 June 2026 2 nd Interview: (virtual) Thursday 25 June 2026 Please note: We do NOT accept CVs or cover letters as part of our recruitment process. If you require any documentation in an alternative format, please contact
Senior Internal Audit Manager - Treasury and Liquidity Risk- UK-based foreign Bank Senior Audit Manager - Treasury and Liquidity Job Overview: The Senior Audit Manager (SAM) will play a critical role in delivering professional, independent, risk-based audits throughout the Bank. The SAM is accountable for planning, execution, reporting and issue validation for allocated audits. The role requires a proactive approach in understanding and evaluating the risk profile of allocated auditable entities, identifying key risks, communicating control deficiencies effectively, and ensuring timely resolution in collaboration with management. The role is primarily an individual contributor position with accountability for complex audits, rather than a people management role. This role offers the opportunity to contribute to a dynamic, small banking environment, delivering significant impact on the governance, risk, and control framework. Responsibilities: Audit Planning and Execution: Contributes to risk assessment and plan development and is accountable for delivering allocated audits within the approved plan, ensuring alignment with regulatory requirements and the Bank's risk profile. Lead and conduct risk-based audits across the bank, including areas such as financial and regulatory reporting, treasury, credit, risk management; ensuring scope, adequacy and comprehensive risk coverage. Ongoing risk monitoring of allocated auditable entities and tracking emerging risks. Accountable for agreeing action plans, validating issue remediation, and escalating overdue or inadequate actions to the Head of Internal Audit and Audit Committee where necessary. Independent and Professional Delivery: Work independently to execute audit methodologies, engage with stakeholders, agree on findings, and deliver quality audit reports and work papers with minimal oversight. Maintain objectivity and impartiality in all aspects of audit delivery, adhering to the Internal Audit Charter and Chartered Institute of Internal Auditors' Code of Ethics. Stakeholder Engagement: Actively communicate and build relationships with senior management to provide assurance of control effectiveness. Challenge management constructively on risk and control issues, ensuring alignment with regulatory expectations regarding liquidity, capital adequacy, and credit risk governance. Control Evaluation and Risk Mitigation: Evaluate the design and operating effectiveness of internal controls, identify gaps, and assess compliance with UK regulatory standards and the Bank's policies and procedures. Integrate IT and operational risks into audit scopes where applicable, providing value-added recommendations to address deficiencies. Leadership and Continuous Improvement: Assist the Head of Internal Audit and support continuity of audit delivery and stakeholder engagement during short absences. Promote innovation in audit practices, adopting tools like data analytics and advanced methodologies to enhance audit effectiveness. Skills and Experience required: Technical Expertise: In-depth knowledge and understanding of financial and regulatory reporting (including ILAAP and ICAAP), credit, and treasury products. The ability to integrate IT and data considerations into business and prudential audits. Qualifications: Professional certifications such as CIA, ACA, ACCA, or CISA required. Audit experience within the financial services industry, with a strong understanding of UK regulatory expectations (PRA/FCA). Core Competencies: Strong communication and stakeholder management skills, with the ability to influence and challenge senior executives. Demonstrated experience in leading and delivering audits independently, producing high quality reports, and resolving complex issues. Proactive, detail-oriented, and capable of managing competing priorities. #
May 21, 2026
Full time
Senior Internal Audit Manager - Treasury and Liquidity Risk- UK-based foreign Bank Senior Audit Manager - Treasury and Liquidity Job Overview: The Senior Audit Manager (SAM) will play a critical role in delivering professional, independent, risk-based audits throughout the Bank. The SAM is accountable for planning, execution, reporting and issue validation for allocated audits. The role requires a proactive approach in understanding and evaluating the risk profile of allocated auditable entities, identifying key risks, communicating control deficiencies effectively, and ensuring timely resolution in collaboration with management. The role is primarily an individual contributor position with accountability for complex audits, rather than a people management role. This role offers the opportunity to contribute to a dynamic, small banking environment, delivering significant impact on the governance, risk, and control framework. Responsibilities: Audit Planning and Execution: Contributes to risk assessment and plan development and is accountable for delivering allocated audits within the approved plan, ensuring alignment with regulatory requirements and the Bank's risk profile. Lead and conduct risk-based audits across the bank, including areas such as financial and regulatory reporting, treasury, credit, risk management; ensuring scope, adequacy and comprehensive risk coverage. Ongoing risk monitoring of allocated auditable entities and tracking emerging risks. Accountable for agreeing action plans, validating issue remediation, and escalating overdue or inadequate actions to the Head of Internal Audit and Audit Committee where necessary. Independent and Professional Delivery: Work independently to execute audit methodologies, engage with stakeholders, agree on findings, and deliver quality audit reports and work papers with minimal oversight. Maintain objectivity and impartiality in all aspects of audit delivery, adhering to the Internal Audit Charter and Chartered Institute of Internal Auditors' Code of Ethics. Stakeholder Engagement: Actively communicate and build relationships with senior management to provide assurance of control effectiveness. Challenge management constructively on risk and control issues, ensuring alignment with regulatory expectations regarding liquidity, capital adequacy, and credit risk governance. Control Evaluation and Risk Mitigation: Evaluate the design and operating effectiveness of internal controls, identify gaps, and assess compliance with UK regulatory standards and the Bank's policies and procedures. Integrate IT and operational risks into audit scopes where applicable, providing value-added recommendations to address deficiencies. Leadership and Continuous Improvement: Assist the Head of Internal Audit and support continuity of audit delivery and stakeholder engagement during short absences. Promote innovation in audit practices, adopting tools like data analytics and advanced methodologies to enhance audit effectiveness. Skills and Experience required: Technical Expertise: In-depth knowledge and understanding of financial and regulatory reporting (including ILAAP and ICAAP), credit, and treasury products. The ability to integrate IT and data considerations into business and prudential audits. Qualifications: Professional certifications such as CIA, ACA, ACCA, or CISA required. Audit experience within the financial services industry, with a strong understanding of UK regulatory expectations (PRA/FCA). Core Competencies: Strong communication and stakeholder management skills, with the ability to influence and challenge senior executives. Demonstrated experience in leading and delivering audits independently, producing high quality reports, and resolving complex issues. Proactive, detail-oriented, and capable of managing competing priorities. #
Role Information EMC Engineer Salary up to 35,000 DOE Merthyr Tydfil South Wales Onsite role Starting September 2026 Why join Marshall Land Systems in this role: The EMC Test Engineer is responsible for ensuring that deployable and containerised systems comply with electromagnetic compatibility (EMC) standards and regulations throughout the design, production, and delivery lifecycle. This role combines hands-on testing, analysis, and troubleshooting with close collaboration across Production, Engineering, external suppliers and Quality teams to guarantee units meet internal and customer EMC requirements. Your responsibilities in this role include: Plan and execute EMC testing on production units in line with applicable standards and customer requirements Conduct in-house and external EMC testing, including radiated and conducted emissions and immunity testing Perform root cause analysis and troubleshooting for EMC failures, recommending design or process modifications Review designs, schematics, and layouts to provide EMC guidance prior to production build Maintain accurate EMC test records, reports, and certification packs Ensure test equipment is calibrated and maintained in accordance with standard procedures Support audits, inspections, and regulatory compliance for EMC requirements Collaborate closely with Production, Engineering, and Quality teams to integrate EMC considerations into manufacturing processes Promote continuous improvement of EMC test procedures, efficiency, and compliance Adhere to all Health, Safety, and Environmental (HSE) regulations within the test Apply if you have most of the following; Experience in a production or manufacturing environment with deployable or containerised systems Hands-on experience executing EMC testing on assembled units Understanding of non-conformance reporting (NCRs) and root cause analysis Ability to work to production schedules and deadlines while maintaining compliance Experience producing test reports and compliance documentation Technical skills/qualifications: Strong knowledge of EMC standards (e.g., CISPR, IEC, MIL-STD) Experience with EMC test equipment, such as spectrum analysers, LISNs, and anechoic Ability to perform EMC troubleshooting and mitigation Understanding of PCB layout, cabling, and shielding techniques affecting EMC Familiarity with system-level testing in production environments Ability to interpret engineering drawings, schematics, and specifications Knowledge of Factory Acceptance Testing (FAT) and EMC compliance certification processes Additional local needs: Onsite role Candidates will need to be eligible to hold UK Security Clearence Benefits: Access to technical training, certifications, and continuous professional development in EMC and related fields Career progression to Senior EMC Engineer, EMC Team Lead, or Engineering Manager Exposure to Production, Quality, and Systems Engineering, enabling potential moves into broader engineering or compliance roles Marshall Land Systems is a Canadian-owned global company with an unrivalled pedigree of British engineering excellence. From its origins in Cambridge, UK, through more than a century of innovation, pioneering advances from the nose of Concorde to the early Hydrogen fuel cell technology that ultimately powered the moon landings, Marshall engineers now continue to innovate specialist vehicles and infrastructure for NATO forces across the world. From bomb disposal vehicles to deployed shelters, from command and control to CT scanners on the battlefield, Marshall Land Systems protects people in critical situations with the very best in engineering. It employs 600 people with major facilities the UK, Canada, and the Netherlands.
May 21, 2026
Full time
Role Information EMC Engineer Salary up to 35,000 DOE Merthyr Tydfil South Wales Onsite role Starting September 2026 Why join Marshall Land Systems in this role: The EMC Test Engineer is responsible for ensuring that deployable and containerised systems comply with electromagnetic compatibility (EMC) standards and regulations throughout the design, production, and delivery lifecycle. This role combines hands-on testing, analysis, and troubleshooting with close collaboration across Production, Engineering, external suppliers and Quality teams to guarantee units meet internal and customer EMC requirements. Your responsibilities in this role include: Plan and execute EMC testing on production units in line with applicable standards and customer requirements Conduct in-house and external EMC testing, including radiated and conducted emissions and immunity testing Perform root cause analysis and troubleshooting for EMC failures, recommending design or process modifications Review designs, schematics, and layouts to provide EMC guidance prior to production build Maintain accurate EMC test records, reports, and certification packs Ensure test equipment is calibrated and maintained in accordance with standard procedures Support audits, inspections, and regulatory compliance for EMC requirements Collaborate closely with Production, Engineering, and Quality teams to integrate EMC considerations into manufacturing processes Promote continuous improvement of EMC test procedures, efficiency, and compliance Adhere to all Health, Safety, and Environmental (HSE) regulations within the test Apply if you have most of the following; Experience in a production or manufacturing environment with deployable or containerised systems Hands-on experience executing EMC testing on assembled units Understanding of non-conformance reporting (NCRs) and root cause analysis Ability to work to production schedules and deadlines while maintaining compliance Experience producing test reports and compliance documentation Technical skills/qualifications: Strong knowledge of EMC standards (e.g., CISPR, IEC, MIL-STD) Experience with EMC test equipment, such as spectrum analysers, LISNs, and anechoic Ability to perform EMC troubleshooting and mitigation Understanding of PCB layout, cabling, and shielding techniques affecting EMC Familiarity with system-level testing in production environments Ability to interpret engineering drawings, schematics, and specifications Knowledge of Factory Acceptance Testing (FAT) and EMC compliance certification processes Additional local needs: Onsite role Candidates will need to be eligible to hold UK Security Clearence Benefits: Access to technical training, certifications, and continuous professional development in EMC and related fields Career progression to Senior EMC Engineer, EMC Team Lead, or Engineering Manager Exposure to Production, Quality, and Systems Engineering, enabling potential moves into broader engineering or compliance roles Marshall Land Systems is a Canadian-owned global company with an unrivalled pedigree of British engineering excellence. From its origins in Cambridge, UK, through more than a century of innovation, pioneering advances from the nose of Concorde to the early Hydrogen fuel cell technology that ultimately powered the moon landings, Marshall engineers now continue to innovate specialist vehicles and infrastructure for NATO forces across the world. From bomb disposal vehicles to deployed shelters, from command and control to CT scanners on the battlefield, Marshall Land Systems protects people in critical situations with the very best in engineering. It employs 600 people with major facilities the UK, Canada, and the Netherlands.
Our client is a successful tech scale-up, a cash-generative SME currently at c.£10m turnover and c.80 staff, looking to double in size in the next five years under the guidance of its experienced, highly charismatic and driven owner, supported by a first-class senior leadership team including new CEO. We are looking to strengthen the company's Engineering capability, working closely with a world-class CTO who heads a high-performing technology function, by appointing a new Senior Backend Engineer. As Senior Backend Engineer, based at the company's North East headquarters, you'll take hands-on technical ownership and leadership of one of our client's backend platform domains acting as the trusted technical authority, setting direction, defining standards and ensuring quality across Go and TypeScript services on AWS. This position is crucial for driving our engineering excellence and fostering a culture of continuous improvement. Your responsibilities as Senior Backend Engineer will include: Own technical direction for the backend platform - architecture, coding standards, and how services are designed and evolved Build and evolve production-grade services in Go and TypeScript across AWS Lambda, ECS/EKS, and RDS/Aurora Make architectural decisions with clear reasoning, balancing delivery pace with long-term maintainability Drive quality through code review, testing culture, and engineering practices Mentor and coach backend engineers - helping them grow their skills and careers Collaborate with Engineering Managers, Product and other platform Leads to align on shared standards Manage technical debt strategically and champion continuous improvement As Senior Backend Engineer you'll need: Strong technical, commercial experience as a Backend Engineer, Senior Backend Engineer or Lead Backend Engineer, ideally gained in a fast-paced, growing technology-driven business - leading, setting standards and raising the bar for others Experience in an agile, product-led environment is desirable Production-grade experience in Go - designed and shipped backend services at scale Experience with TypeScript in a backend context (Node.js, shared libraries, or tooling) Deep familiarity with core AWS infrastructure - Lambda, ECS/EKS and RDS/Aurora - specialised knowledge in Aurora performance tuning is a significant plus Proficiency with AWS messaging services, specifically SQS, SNS and EventBridge Strong communication skills across technical and non-technical audiences Rewards and Benefits: • Basic salary between £65,000 and £80,000 (plus benefits) • Maximum pay/rewards dependent on possessing all outlined experience, skills, knowledge and qualifications • Full-time, permanent role based in Gateshead • Hybrid and flexible working available • Free parking • On-site health facilities, staff events and discounts, training and more Please note: we review applications on receipt and aim to get back to shortlisted candidates within 5 days. You must be eligible to work in the UK. Senior Backend Engineer, Newcastle upon Tyne
May 21, 2026
Full time
Our client is a successful tech scale-up, a cash-generative SME currently at c.£10m turnover and c.80 staff, looking to double in size in the next five years under the guidance of its experienced, highly charismatic and driven owner, supported by a first-class senior leadership team including new CEO. We are looking to strengthen the company's Engineering capability, working closely with a world-class CTO who heads a high-performing technology function, by appointing a new Senior Backend Engineer. As Senior Backend Engineer, based at the company's North East headquarters, you'll take hands-on technical ownership and leadership of one of our client's backend platform domains acting as the trusted technical authority, setting direction, defining standards and ensuring quality across Go and TypeScript services on AWS. This position is crucial for driving our engineering excellence and fostering a culture of continuous improvement. Your responsibilities as Senior Backend Engineer will include: Own technical direction for the backend platform - architecture, coding standards, and how services are designed and evolved Build and evolve production-grade services in Go and TypeScript across AWS Lambda, ECS/EKS, and RDS/Aurora Make architectural decisions with clear reasoning, balancing delivery pace with long-term maintainability Drive quality through code review, testing culture, and engineering practices Mentor and coach backend engineers - helping them grow their skills and careers Collaborate with Engineering Managers, Product and other platform Leads to align on shared standards Manage technical debt strategically and champion continuous improvement As Senior Backend Engineer you'll need: Strong technical, commercial experience as a Backend Engineer, Senior Backend Engineer or Lead Backend Engineer, ideally gained in a fast-paced, growing technology-driven business - leading, setting standards and raising the bar for others Experience in an agile, product-led environment is desirable Production-grade experience in Go - designed and shipped backend services at scale Experience with TypeScript in a backend context (Node.js, shared libraries, or tooling) Deep familiarity with core AWS infrastructure - Lambda, ECS/EKS and RDS/Aurora - specialised knowledge in Aurora performance tuning is a significant plus Proficiency with AWS messaging services, specifically SQS, SNS and EventBridge Strong communication skills across technical and non-technical audiences Rewards and Benefits: • Basic salary between £65,000 and £80,000 (plus benefits) • Maximum pay/rewards dependent on possessing all outlined experience, skills, knowledge and qualifications • Full-time, permanent role based in Gateshead • Hybrid and flexible working available • Free parking • On-site health facilities, staff events and discounts, training and more Please note: we review applications on receipt and aim to get back to shortlisted candidates within 5 days. You must be eligible to work in the UK. Senior Backend Engineer, Newcastle upon Tyne
Project Manager Software / Hardware (Hybrid -2 days per week onsite , Tuesdays & Thursdays ) Very Competitive Salary + 32 Days Holiday + Bonus + Share Incentive Plan + Healthcare Scheme + Income Protection + Life Assurance + Flexible Working Hours + 5% Pension Excellent opportunity for an experienced Project Manager to join a growing and innovative R&D organisation, renowned for its supportive culture and investment in cutting-edge product development. This company is a well-established, international technology specialist developing advanced test and measurement solutions used by telecoms and network operators across the globe. With continued growth in product portfolio and capability, this is an ideal time to join and make a real impact on the future success of the business. In this role you will lead multi-disciplinary Engineering teams in the delivery of next-generation hardware and software solutions. You will be responsible for planning, budgeting and executing product development projects, working closely with Product Management to shape the roadmap and reporting progress to senior stakeholders. This is a fantastic opportunity for a Project Manager to influence product direction and help shape the next generation of innovative solutions. The Role: Lead Electronics, Mechanical and Software Engineering teams through the product development lifecycle Plan, budget and manage complex new product introduction projects Work closely with Product Management to define and refine product requirements and roadmap Provide leadership, direction and support to Engineers, including line management responsibilities The Person: Degree in Electronics, Software Engineering or related subject Strong project management experience delivering combined hardware and software products Proven ability to organise, prioritise and deliver in a dynamic environment Demonstrates a pragmatic and commercially aware approach to decision making Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
May 21, 2026
Full time
Project Manager Software / Hardware (Hybrid -2 days per week onsite , Tuesdays & Thursdays ) Very Competitive Salary + 32 Days Holiday + Bonus + Share Incentive Plan + Healthcare Scheme + Income Protection + Life Assurance + Flexible Working Hours + 5% Pension Excellent opportunity for an experienced Project Manager to join a growing and innovative R&D organisation, renowned for its supportive culture and investment in cutting-edge product development. This company is a well-established, international technology specialist developing advanced test and measurement solutions used by telecoms and network operators across the globe. With continued growth in product portfolio and capability, this is an ideal time to join and make a real impact on the future success of the business. In this role you will lead multi-disciplinary Engineering teams in the delivery of next-generation hardware and software solutions. You will be responsible for planning, budgeting and executing product development projects, working closely with Product Management to shape the roadmap and reporting progress to senior stakeholders. This is a fantastic opportunity for a Project Manager to influence product direction and help shape the next generation of innovative solutions. The Role: Lead Electronics, Mechanical and Software Engineering teams through the product development lifecycle Plan, budget and manage complex new product introduction projects Work closely with Product Management to define and refine product requirements and roadmap Provide leadership, direction and support to Engineers, including line management responsibilities The Person: Degree in Electronics, Software Engineering or related subject Strong project management experience delivering combined hardware and software products Proven ability to organise, prioritise and deliver in a dynamic environment Demonstrates a pragmatic and commercially aware approach to decision making Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Head of Engineering and QA - Hybrid working. London 80-95k with great benefits We're looking for an experienced Engineering Manager with strong QA knowledge to lead delivery across multiple product squads within a complex, evolving technology environment. This is a strategic leadership role suited to someone who thrives on shaping engineering practices, improving quality standards, and bringing structure to fragmented delivery ecosystems. The Role As part of a senior delivery leadership team, you will oversee engineering and quality assurance across three squads. You'll be responsible for directing external engineering partners while establishing strong internal standards, ensuring alignment with architecture, and driving continuous improvement across the development lifecycle. Key Responsibilities Lead and coordinate external engineering suppliers across a diverse, multi-technology landscape Establish and embed engineering and QA best practices across teams Define and implement a modern CI/CD pipeline, incorporating automated testing Assess and introduce AI-powered development tools to enhance team productivity Collaborate closely with architecture leadership to ensure technical alignment and coherence Bring structure and consistency to tooling and processes in a previously fragmented environment Team Environment Engineering capability is currently delivered primarily through contractors and external suppliers A small but growing internal capability, including a Dynamics subject matter expert reporting into this role QA capability includes an automation tester What We're Looking For Strong background in engineering leadership within complex delivery environments Experience working within the Microsoft ecosystem, particularly Power Platform or low-code/no-code solutions Solid understanding of test automation strategies and quality engineering principles Proven ability to bring order and governance to disjointed or "grown organically" toolsets and processes Comfortable leading through influence, particularly with external partners and distributed teams Current Focus Areas Quality assurance practices are in need of a full reassessment. While some automation exists, there is a significant opportunity to redefine the QA strategy and build a more robust, scalable approach to quality across all squads. Also a review across all engineering functions to align best practice and efficiency with future growth plans. This is a high-impact role with the opportunity to shape engineering maturity, influence technical direction, and introduce modern ways of working in a fast-moving environment. Ideally you will be in an engineering leadership role with a background in QA and Test Management. Please get in touch with your latest CV to have an informal chat.
May 21, 2026
Full time
Head of Engineering and QA - Hybrid working. London 80-95k with great benefits We're looking for an experienced Engineering Manager with strong QA knowledge to lead delivery across multiple product squads within a complex, evolving technology environment. This is a strategic leadership role suited to someone who thrives on shaping engineering practices, improving quality standards, and bringing structure to fragmented delivery ecosystems. The Role As part of a senior delivery leadership team, you will oversee engineering and quality assurance across three squads. You'll be responsible for directing external engineering partners while establishing strong internal standards, ensuring alignment with architecture, and driving continuous improvement across the development lifecycle. Key Responsibilities Lead and coordinate external engineering suppliers across a diverse, multi-technology landscape Establish and embed engineering and QA best practices across teams Define and implement a modern CI/CD pipeline, incorporating automated testing Assess and introduce AI-powered development tools to enhance team productivity Collaborate closely with architecture leadership to ensure technical alignment and coherence Bring structure and consistency to tooling and processes in a previously fragmented environment Team Environment Engineering capability is currently delivered primarily through contractors and external suppliers A small but growing internal capability, including a Dynamics subject matter expert reporting into this role QA capability includes an automation tester What We're Looking For Strong background in engineering leadership within complex delivery environments Experience working within the Microsoft ecosystem, particularly Power Platform or low-code/no-code solutions Solid understanding of test automation strategies and quality engineering principles Proven ability to bring order and governance to disjointed or "grown organically" toolsets and processes Comfortable leading through influence, particularly with external partners and distributed teams Current Focus Areas Quality assurance practices are in need of a full reassessment. While some automation exists, there is a significant opportunity to redefine the QA strategy and build a more robust, scalable approach to quality across all squads. Also a review across all engineering functions to align best practice and efficiency with future growth plans. This is a high-impact role with the opportunity to shape engineering maturity, influence technical direction, and introduce modern ways of working in a fast-moving environment. Ideally you will be in an engineering leadership role with a background in QA and Test Management. Please get in touch with your latest CV to have an informal chat.
Senior Infrastructure & Cloud Consultant - 45,000/ 50,000 - Scunthorpe Principal IT are delighted to be partnering with a well-established and growing Managed Service Provider in the recruitment of a Senior Infrastructure & Cloud Consultant . This is a senior, client-facing consultancy position suited to an experienced Microsoft cloud and infrastructure specialist who thrives in complex project environments. The role will see you leading multi-site enterprise deployments, acting as a trusted technical advisor to senior stakeholders, and shaping long-term cloud strategy for key customers. Our client delivers high-quality Microsoft-led infrastructure solutions and is seeking someone who can operate at architectural level while maintaining hands-on technical capability. The Role As a Senior Infrastructure & Cloud Consultant, you will: Lead the technical delivery of complex, multi-phase Microsoft infrastructure and Azure cloud projects. Act as the primary technical advisor for enterprise clients. Design, architect, and implement secure, scalable solutions aligned to business objectives. Provide escalation support for high-level technical challenges. Work closely with Project Managers to ensure projects are delivered on time and within budget. Engage with C-suite stakeholders and translate technical solutions into business outcomes. Mentor junior consultants and contribute to continuous improvement initiatives. You will play a pivotal role in shaping the technical direction of projects and influencing strategic decisions across client environments. Key Responsibilities Technical Delivery & Architecture Design and deploy Microsoft-based solutions across Microsoft 365, Azure, Windows Server, networking, and security. Lead multi-site deployments supporting 100+ user environments. Conduct infrastructure assessments and site surveys. Own solution architecture and provide alternative design approaches where required. Ensure security, scalability, and best practice compliance. Stakeholder Engagement Engage with senior client stakeholders including C-suite. Provide strategic guidance and technical recommendations. Communicate risks, project milestones, and business impact clearly. Project Governance Collaborate with IT Project Managers on resource planning and delivery. Produce and maintain project documentation including: Work plans Risk assessments Dependencies Downtime planning Technical designs Push back where deliverables are not technically viable. Continuous Improvement Identify automation and tooling opportunities. Improve delivery efficiency within Professional Services. Contribute to product portfolio development. Support knowledge sharing and mentoring initiatives. Measurable Outcomes On-time project delivery Delivery within agreed budgets High client satisfaction scores Seamless, high-quality implementations Strong documentation standards Contribution to process improvement and revenue initiatives Required Experience 5+ years' experience in an MSP or IT consultancy environment Proven experience delivering complex Microsoft cloud and infrastructure projects Strong background in solution architecture and enterprise environments Experience working directly with senior stakeholders Commercial awareness and client-facing consultancy skills Technical Skills & Certifications Strong expertise across: Microsoft 365 Azure Infrastructure Windows Server Networking & Security best practices Enterprise cloud architecture Desirable / Expected Certifications (or equivalent experience): MD-102 (Endpoint Administrator) MS-102 (Microsoft 365 Administrator) SC-100 (Cybersecurity Architect) SC-300 (Identity & Access Administrator) AZ-104 (Azure Administrator) AZ-305 (Azure Infrastructure Solutions Architect) Essential Requirements Right to work in the UK Full UK Driving License Ability to travel to client sites when required Who This Role Would Suit This opportunity would suit a: Senior Infrastructure Engineer stepping into a strategic consultancy role Azure Architect within an MSP seeking greater ownership Technical Lead who enjoys stakeholder engagement and architectural design About the Client Our client is a respected and growing MSP with a strong reputation for delivering high-quality Microsoft-led solutions. They pride themselves on technical excellence, professional standards, and long-term client partnerships. They offer a collaborative environment, clear progression opportunities, and exposure to complex enterprise-level projects. If you would like a confidential discussion regarding this opportunity, please contact Principal IT. INDGH
May 21, 2026
Full time
Senior Infrastructure & Cloud Consultant - 45,000/ 50,000 - Scunthorpe Principal IT are delighted to be partnering with a well-established and growing Managed Service Provider in the recruitment of a Senior Infrastructure & Cloud Consultant . This is a senior, client-facing consultancy position suited to an experienced Microsoft cloud and infrastructure specialist who thrives in complex project environments. The role will see you leading multi-site enterprise deployments, acting as a trusted technical advisor to senior stakeholders, and shaping long-term cloud strategy for key customers. Our client delivers high-quality Microsoft-led infrastructure solutions and is seeking someone who can operate at architectural level while maintaining hands-on technical capability. The Role As a Senior Infrastructure & Cloud Consultant, you will: Lead the technical delivery of complex, multi-phase Microsoft infrastructure and Azure cloud projects. Act as the primary technical advisor for enterprise clients. Design, architect, and implement secure, scalable solutions aligned to business objectives. Provide escalation support for high-level technical challenges. Work closely with Project Managers to ensure projects are delivered on time and within budget. Engage with C-suite stakeholders and translate technical solutions into business outcomes. Mentor junior consultants and contribute to continuous improvement initiatives. You will play a pivotal role in shaping the technical direction of projects and influencing strategic decisions across client environments. Key Responsibilities Technical Delivery & Architecture Design and deploy Microsoft-based solutions across Microsoft 365, Azure, Windows Server, networking, and security. Lead multi-site deployments supporting 100+ user environments. Conduct infrastructure assessments and site surveys. Own solution architecture and provide alternative design approaches where required. Ensure security, scalability, and best practice compliance. Stakeholder Engagement Engage with senior client stakeholders including C-suite. Provide strategic guidance and technical recommendations. Communicate risks, project milestones, and business impact clearly. Project Governance Collaborate with IT Project Managers on resource planning and delivery. Produce and maintain project documentation including: Work plans Risk assessments Dependencies Downtime planning Technical designs Push back where deliverables are not technically viable. Continuous Improvement Identify automation and tooling opportunities. Improve delivery efficiency within Professional Services. Contribute to product portfolio development. Support knowledge sharing and mentoring initiatives. Measurable Outcomes On-time project delivery Delivery within agreed budgets High client satisfaction scores Seamless, high-quality implementations Strong documentation standards Contribution to process improvement and revenue initiatives Required Experience 5+ years' experience in an MSP or IT consultancy environment Proven experience delivering complex Microsoft cloud and infrastructure projects Strong background in solution architecture and enterprise environments Experience working directly with senior stakeholders Commercial awareness and client-facing consultancy skills Technical Skills & Certifications Strong expertise across: Microsoft 365 Azure Infrastructure Windows Server Networking & Security best practices Enterprise cloud architecture Desirable / Expected Certifications (or equivalent experience): MD-102 (Endpoint Administrator) MS-102 (Microsoft 365 Administrator) SC-100 (Cybersecurity Architect) SC-300 (Identity & Access Administrator) AZ-104 (Azure Administrator) AZ-305 (Azure Infrastructure Solutions Architect) Essential Requirements Right to work in the UK Full UK Driving License Ability to travel to client sites when required Who This Role Would Suit This opportunity would suit a: Senior Infrastructure Engineer stepping into a strategic consultancy role Azure Architect within an MSP seeking greater ownership Technical Lead who enjoys stakeholder engagement and architectural design About the Client Our client is a respected and growing MSP with a strong reputation for delivering high-quality Microsoft-led solutions. They pride themselves on technical excellence, professional standards, and long-term client partnerships. They offer a collaborative environment, clear progression opportunities, and exposure to complex enterprise-level projects. If you would like a confidential discussion regarding this opportunity, please contact Principal IT. INDGH
Corporate finance senior, qualified accountant, Chartered accountant, newly qualified accountant Your new company Hays Client, a top 10 professional services organisation specialises in helping businesses, whether start-ups or multinationals, to achieve their goals. This is achieved through our clients' own professional expertise and by working directly with organisations and the entrepreneurs behind them. Our clients develop strong, personal relationships with their customers and take an active interest in their businesses, providing an integrated business advisory solution. As an assistant manager/senior associate, you will undertake a wide variety of dynamic Corporate Finance/Advisory projects and play an integral role in planning, monitoring and completing assignments within a team environment, providing appropriate support to ensure timely and effective completion of projects. Your new role Principal Accountabilities • Assist in overseeing a portfolio of Business Advisory and Corporate Finance projects • Provide support to colleagues on technical issues and be responsible for delivering work of the highest quality • To prepare financial projections for businesses • Assist in the preparation of business plans and due diligence reports • Identify and investigate key issues in potential target business for acquisition purposes • Prepare Independent Business Reviews • Undertake accurate and relevant analysis and interrogate financial models • Engage and assist in financial analysis and report writing • Advise businesses on reducing costs and managing working capital • Financial management of a portfolio of clients, including the production of realistic budgets for agreement with partner and client, ensuring that project costs are monitored, variances identified and instigating corrective measures as required • Plan, monitor and complete all work in the team and, on occasions, deputise for managers • Provide coaching and mentoring to less experienced colleagues both on the job and through active intervention when learning opportunities arise • Ensure that all correspondence, reports and other written output are produced consistently within the firm's quality standards as well as internal procedures and external regulatory requirements, ensuring that client relationships are properly documented • Establish new contacts to expand my own network of work referrers • Develop contact with clients/work providers at mid-management level and maintain contact with other levels as appropriate to ensure the firm maintains strong working relationships • Act as a liaison between a client and other specialist service groups within BDO • Be an effective member of the advisory team by being an ambassador of the firm, participating in office marketing events and keeping abreast of the wide range of service the firm offers • Perform any other relevant duties and responsibilities as reasonably specified by the partners of the firm What you'll need to succeed Essential Criteria: • Qualified Chartered or Certified accountant (ACA or ACCA) • Minimum of 1 year of proven experience in a Business Advisory/Corporate Finance role • Financial Modelling skillset including previous experience in preparing financial projections • Proven ability to deliver exceptional client service at all times and to tight timescales • Strong analytical skills and ability to identify key issues from analytical data • Working knowledge of relevant regulatory and statutory requirements • Proven ability to deliver exceptional client service at all times and to tight timescales • Good organisational and administration skills • Proven people management capability • Excellent knowledge of Microsoft packages • Team player with a strong work ethic and the ability to adapt to change • Commitment to continuous improvement and personal development • Attention to detail, including delivery of your own and reviewing of other peoples' work • Ability to demonstrate commercial awareness and to add value What you'll get in return Hybrid working Flexible working Competitive salary bonus What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
May 21, 2026
Full time
Corporate finance senior, qualified accountant, Chartered accountant, newly qualified accountant Your new company Hays Client, a top 10 professional services organisation specialises in helping businesses, whether start-ups or multinationals, to achieve their goals. This is achieved through our clients' own professional expertise and by working directly with organisations and the entrepreneurs behind them. Our clients develop strong, personal relationships with their customers and take an active interest in their businesses, providing an integrated business advisory solution. As an assistant manager/senior associate, you will undertake a wide variety of dynamic Corporate Finance/Advisory projects and play an integral role in planning, monitoring and completing assignments within a team environment, providing appropriate support to ensure timely and effective completion of projects. Your new role Principal Accountabilities • Assist in overseeing a portfolio of Business Advisory and Corporate Finance projects • Provide support to colleagues on technical issues and be responsible for delivering work of the highest quality • To prepare financial projections for businesses • Assist in the preparation of business plans and due diligence reports • Identify and investigate key issues in potential target business for acquisition purposes • Prepare Independent Business Reviews • Undertake accurate and relevant analysis and interrogate financial models • Engage and assist in financial analysis and report writing • Advise businesses on reducing costs and managing working capital • Financial management of a portfolio of clients, including the production of realistic budgets for agreement with partner and client, ensuring that project costs are monitored, variances identified and instigating corrective measures as required • Plan, monitor and complete all work in the team and, on occasions, deputise for managers • Provide coaching and mentoring to less experienced colleagues both on the job and through active intervention when learning opportunities arise • Ensure that all correspondence, reports and other written output are produced consistently within the firm's quality standards as well as internal procedures and external regulatory requirements, ensuring that client relationships are properly documented • Establish new contacts to expand my own network of work referrers • Develop contact with clients/work providers at mid-management level and maintain contact with other levels as appropriate to ensure the firm maintains strong working relationships • Act as a liaison between a client and other specialist service groups within BDO • Be an effective member of the advisory team by being an ambassador of the firm, participating in office marketing events and keeping abreast of the wide range of service the firm offers • Perform any other relevant duties and responsibilities as reasonably specified by the partners of the firm What you'll need to succeed Essential Criteria: • Qualified Chartered or Certified accountant (ACA or ACCA) • Minimum of 1 year of proven experience in a Business Advisory/Corporate Finance role • Financial Modelling skillset including previous experience in preparing financial projections • Proven ability to deliver exceptional client service at all times and to tight timescales • Strong analytical skills and ability to identify key issues from analytical data • Working knowledge of relevant regulatory and statutory requirements • Proven ability to deliver exceptional client service at all times and to tight timescales • Good organisational and administration skills • Proven people management capability • Excellent knowledge of Microsoft packages • Team player with a strong work ethic and the ability to adapt to change • Commitment to continuous improvement and personal development • Attention to detail, including delivery of your own and reviewing of other peoples' work • Ability to demonstrate commercial awareness and to add value What you'll get in return Hybrid working Flexible working Competitive salary bonus What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Management role with Global Exposure Your new company You will be joining a global, consumer-focused organisation operating across B2B and D2C channels, with a strong emphasis on customer experience, operational excellence and digital transformation. The business offers a collaborative, international environment with close alignment between Customer Service, Sales, Digital, Supply Chain and Finance teams. Your new role As Customer Service Manager (Order to Cash), you will lead end-to-end customer service operations, driving performance, engagement and continuous improvement. Lead and own the full Order-to-Cash process across B2B and D2C Deliver service excellence through KPI management, escalation handling and quality control Lead, coach and develop team leaders and customer service agents. Drive engagement, performance conversations and training across product, process and soft skills Monitor Customer Service and OTC KPIs, converting insight into action Manage customer debt and overdue balances in line with DSO targets Align UK processes with global standards and drive digitalisation via SAP and Salesforce Ensure accuracy of commercial master data and operational readiness for promotions Monitor and train AI customer service agents to enhance customer experience Collaborate cross-functionally to resolve incidents and improve service delivery Support telesales activity, commercial campaigns, new launches and business development Hybrid working applies, with two office days per week in Snetterton (Tuesday/Wednesday), plus periodic travel to London and Barcelona. What you'll need to succeed Proven Customer Service leadership experience in B2B and D2C environments Strong end-to-end Order-to-Cash knowledge Advanced experience using SAP and Salesforce Track record in digitalisation and continuous improvement Degree in Business Administration or similar Customer-centric, data-driven people leader with strong communication skills Comfortable operating in an omnichannel, digitally enabled environment Right to work in the UK Pet industry or FMCG experience beneficial but not essential What you'll get in return A senior, influential leadership role with global exposure Hybrid working and international collaboration Opportunity to drive service excellence, digital transformation and people development A dynamic, fast-paced environment with scope for long-term career progression What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 21, 2026
Full time
Management role with Global Exposure Your new company You will be joining a global, consumer-focused organisation operating across B2B and D2C channels, with a strong emphasis on customer experience, operational excellence and digital transformation. The business offers a collaborative, international environment with close alignment between Customer Service, Sales, Digital, Supply Chain and Finance teams. Your new role As Customer Service Manager (Order to Cash), you will lead end-to-end customer service operations, driving performance, engagement and continuous improvement. Lead and own the full Order-to-Cash process across B2B and D2C Deliver service excellence through KPI management, escalation handling and quality control Lead, coach and develop team leaders and customer service agents. Drive engagement, performance conversations and training across product, process and soft skills Monitor Customer Service and OTC KPIs, converting insight into action Manage customer debt and overdue balances in line with DSO targets Align UK processes with global standards and drive digitalisation via SAP and Salesforce Ensure accuracy of commercial master data and operational readiness for promotions Monitor and train AI customer service agents to enhance customer experience Collaborate cross-functionally to resolve incidents and improve service delivery Support telesales activity, commercial campaigns, new launches and business development Hybrid working applies, with two office days per week in Snetterton (Tuesday/Wednesday), plus periodic travel to London and Barcelona. What you'll need to succeed Proven Customer Service leadership experience in B2B and D2C environments Strong end-to-end Order-to-Cash knowledge Advanced experience using SAP and Salesforce Track record in digitalisation and continuous improvement Degree in Business Administration or similar Customer-centric, data-driven people leader with strong communication skills Comfortable operating in an omnichannel, digitally enabled environment Right to work in the UK Pet industry or FMCG experience beneficial but not essential What you'll get in return A senior, influential leadership role with global exposure Hybrid working and international collaboration Opportunity to drive service excellence, digital transformation and people development A dynamic, fast-paced environment with scope for long-term career progression What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Join us to rethink how sports are experienced. Our AI-driven platform powers immersive, personalised live sports-giving fans control, fresh perspectives, and predictive insights during the action. As a Principal Machine Learning Engineer , you'll shape the technical strategy and delivery of production ML systems that transform raw sports data and live video into real-time insights and personalised experiences for millions of fans. For this role we offer the hybrid working approach with 2 days a week onsite in Osterley office. What" you'll "do: " You'll "be the technical lead for a critical ML domain (e.g.," live sports insights and personalisation , real-time ranking, computer vision for multi-angle video, or streaming inference). Expect to influence roadmaps, architecture, and platform evolution-not just single models-while mentoring engineers and data scientists and raising the bar across teams." Lead the"end-to-end"development of AI solutions using Computer Vision, Machine Learning, Generative AI, and data science to enable capabilities such as automated sports metadata generation and detection of key events in live content and data streams." Generate actionable insights for player performance, contextual statistics, and injury risk by designing models with embedded responsible and ethical AI principles from design through deployment." Integrate"model"driven"insights into personalisation engines, tailoring recommendations based on favourite teams, players, match context, and other signals while ensuring transparency, fairness, and" appropriate use "of data." Define advanced experimental designs, lead A/B testing, develop and" maintain "metrics and dashboards," establish "robust" MLOps "practices, and own"end-to-end" productionisation "from data ingestion through deployment and ongoing model monitoring." Design, architect, and" operate "low"latency," highly reliable " cloud"based "AI systems for live sports scenarios, ensuring resilient performance during peak traffic, responsible model behaviour in real time, and" an optimal "balance between cost, latency, and"production"scale"performance." " What you'll bring Proven extensive"lead"level"engineering experience delivering data-driven ML systems, with clear ownership of technical direction, mentoring, and delivery." Working knowledge of modern ML techniques, including Generative AI, and how emergent models can extract insights from multimodal sports data (e.g., numerical, spatial, video, or metadata)." Advanced Python" expertise "with strong"hands-on"use of ML/DL frameworks (e.g.," PyTorch , TensorFlow), including taking models from experimentation into production model serving." End-to-end" MLOps "experience, including CI/CD for ML, experiment tracking, model registries, drift detection, automated retraining, and"infrastructure"as"code"practices." Proven technical leadership experience including mentoring and guiding Senior and"Mid-Level"Data Scientists both in their"day-to-day"work and career development. Experience of working in a fast-changing environment is vital demonstrating adaptability and ability to support the team through times of uncertainty," pivoting "as necessary." Nice to have U nderstanding of sports data, including"hands-on"experience working with event data, tracking data, or other"high-volume"sports datasets, and converting these into actionable analytical or predictive insights. Being a Sports Fan - we immerse ourselves in Sport so having a passion for sport an d a desire to push the sports experience to the next level is a real bonus. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
May 21, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Join us to rethink how sports are experienced. Our AI-driven platform powers immersive, personalised live sports-giving fans control, fresh perspectives, and predictive insights during the action. As a Principal Machine Learning Engineer , you'll shape the technical strategy and delivery of production ML systems that transform raw sports data and live video into real-time insights and personalised experiences for millions of fans. For this role we offer the hybrid working approach with 2 days a week onsite in Osterley office. What" you'll "do: " You'll "be the technical lead for a critical ML domain (e.g.," live sports insights and personalisation , real-time ranking, computer vision for multi-angle video, or streaming inference). Expect to influence roadmaps, architecture, and platform evolution-not just single models-while mentoring engineers and data scientists and raising the bar across teams." Lead the"end-to-end"development of AI solutions using Computer Vision, Machine Learning, Generative AI, and data science to enable capabilities such as automated sports metadata generation and detection of key events in live content and data streams." Generate actionable insights for player performance, contextual statistics, and injury risk by designing models with embedded responsible and ethical AI principles from design through deployment." Integrate"model"driven"insights into personalisation engines, tailoring recommendations based on favourite teams, players, match context, and other signals while ensuring transparency, fairness, and" appropriate use "of data." Define advanced experimental designs, lead A/B testing, develop and" maintain "metrics and dashboards," establish "robust" MLOps "practices, and own"end-to-end" productionisation "from data ingestion through deployment and ongoing model monitoring." Design, architect, and" operate "low"latency," highly reliable " cloud"based "AI systems for live sports scenarios, ensuring resilient performance during peak traffic, responsible model behaviour in real time, and" an optimal "balance between cost, latency, and"production"scale"performance." " What you'll bring Proven extensive"lead"level"engineering experience delivering data-driven ML systems, with clear ownership of technical direction, mentoring, and delivery." Working knowledge of modern ML techniques, including Generative AI, and how emergent models can extract insights from multimodal sports data (e.g., numerical, spatial, video, or metadata)." Advanced Python" expertise "with strong"hands-on"use of ML/DL frameworks (e.g.," PyTorch , TensorFlow), including taking models from experimentation into production model serving." End-to-end" MLOps "experience, including CI/CD for ML, experiment tracking, model registries, drift detection, automated retraining, and"infrastructure"as"code"practices." Proven technical leadership experience including mentoring and guiding Senior and"Mid-Level"Data Scientists both in their"day-to-day"work and career development. Experience of working in a fast-changing environment is vital demonstrating adaptability and ability to support the team through times of uncertainty," pivoting "as necessary." Nice to have U nderstanding of sports data, including"hands-on"experience working with event data, tracking data, or other"high-volume"sports datasets, and converting these into actionable analytical or predictive insights. Being a Sports Fan - we immerse ourselves in Sport so having a passion for sport an d a desire to push the sports experience to the next level is a real bonus. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Part Qualified ACCA or ACA job opportunity in Aylesbury Working for this rapidly growing accountancy practice in Aylesbury. Your opportunity to join this fast-paced, professional and social team. The responsibilities of this role will require working in all aspects of the Accountancy profession such as bookkeeping, accounts production and tax. The opportunity offers progression opportunities as they continue to grow, including opportunities to manage your own portfolio/client base. Preparing working papers and annual accounts for sole traders, partnerships and owner managed SMEs for manager review. Prepare statutory accounts in accordance with UK FRS 105 and FRS 102 for manager review. Prepare corporation tax returns for our clients with small-sized companies. Prepare and review VAT returns produced by junior members of staff, and submissions. Work confidently with various computer and accounting software such as Xero, Quickbooks & Sage. Minimum 5 years of practice experience. ACCA/ACA part qualified. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 21, 2026
Full time
Part Qualified ACCA or ACA job opportunity in Aylesbury Working for this rapidly growing accountancy practice in Aylesbury. Your opportunity to join this fast-paced, professional and social team. The responsibilities of this role will require working in all aspects of the Accountancy profession such as bookkeeping, accounts production and tax. The opportunity offers progression opportunities as they continue to grow, including opportunities to manage your own portfolio/client base. Preparing working papers and annual accounts for sole traders, partnerships and owner managed SMEs for manager review. Prepare statutory accounts in accordance with UK FRS 105 and FRS 102 for manager review. Prepare corporation tax returns for our clients with small-sized companies. Prepare and review VAT returns produced by junior members of staff, and submissions. Work confidently with various computer and accounting software such as Xero, Quickbooks & Sage. Minimum 5 years of practice experience. ACCA/ACA part qualified. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Senior Sales Engineer IREF What we offer Competitive salary and company car + commission. Paid holidays and sick pay Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products Extensive product and on the job/cross traini click apply for full job details
May 21, 2026
Full time
Senior Sales Engineer IREF What we offer Competitive salary and company car + commission. Paid holidays and sick pay Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products Extensive product and on the job/cross traini click apply for full job details
IT Service Lead, Financial Services London, West End £highly competitive with bonus and benefits A well-regarded financial services firm is looking for an experienced IT Service Manager to take ownership of international support operations across London, Europe, the Middle East, and APAC. This is a genuinely hands-on role, split evenly across two areas: leading day-to-day support operations and owning the ITSM governance framework for the international organisation. You will be the senior escalation point for major incidents, manage a direct team and MSP partner, and drive the maturity of ITIL-aligned processes across the region. The environment is fast-paced and senior-stakeholder-heavy. You will regularly interact with Partners and senior leadership, so clear communication under pressure matters as much as technical capability. Operational Support Owning day-to-day performance of the international support team across all regions, with accountability for SLAs and service quality Acting as the escalation point for P1/P2 incidents, coordinating with infrastructure, network, and vendor teams to drive resolution Managing and developing a direct team through regular outcome-based 1:1s and clear performance expectations Overseeing the managed service partner across the region, holding regular service reviews and addressing delivery gaps Ensuring out-of-hours and follow-the-Sun coverage operates effectively with clear escalation paths Producing and presenting regional operational reporting to the Global Support Head and local technology leadership Providing technical support to senior leaders directly, when required ITSM Governance Maintaining and maturing Incident, Problem, Change, and Asset Management processes in line with an ITIL-aligned framework and audit controls Administering and continuously improving ServiceNow workflows, including automation, routing rules, and reporting configuration Actively participating in CAB meetings to assess risk and coordinate scheduling; leading end user communications ahead of impactful changes Overseeing asset management across international offices, ensuring configuration items and inventory records are accurate and current Driving Problem Management activity, ensuring root cause analysis is completed and recurring issues are closed out Defining and governing the Knowledge Management framework, including article creation, approval, and retirement cycles Supporting the transition of new systems and services into production as the operational acceptance owner Identifying and driving continuous improvement through trend data, post-incident reviews, and stakeholder feedback What We Are Looking For Experience in IT support operations, including leadership of international or multi-site teams Financial services background is essential: investment banking, asset management, or professional services Technically capable and still close to the work, not purely a manager Strong ITIL v4 knowledge across Incident, Problem, Change, and Configuration; certification preferred Hands-on ServiceNow experience including workflow configuration, automation, and reporting Comfortable running CAB meetings, managing MSP relationships, and owning operational reporting Clear and confident communicator at Partner and senior leadership level PowerBI or equivalent for dashboards and performance reporting is a plus This is a London-based permanent role reporting into both local and New York-based technology leadership. If this sounds like the right move, get in touch.
May 21, 2026
Full time
IT Service Lead, Financial Services London, West End £highly competitive with bonus and benefits A well-regarded financial services firm is looking for an experienced IT Service Manager to take ownership of international support operations across London, Europe, the Middle East, and APAC. This is a genuinely hands-on role, split evenly across two areas: leading day-to-day support operations and owning the ITSM governance framework for the international organisation. You will be the senior escalation point for major incidents, manage a direct team and MSP partner, and drive the maturity of ITIL-aligned processes across the region. The environment is fast-paced and senior-stakeholder-heavy. You will regularly interact with Partners and senior leadership, so clear communication under pressure matters as much as technical capability. Operational Support Owning day-to-day performance of the international support team across all regions, with accountability for SLAs and service quality Acting as the escalation point for P1/P2 incidents, coordinating with infrastructure, network, and vendor teams to drive resolution Managing and developing a direct team through regular outcome-based 1:1s and clear performance expectations Overseeing the managed service partner across the region, holding regular service reviews and addressing delivery gaps Ensuring out-of-hours and follow-the-Sun coverage operates effectively with clear escalation paths Producing and presenting regional operational reporting to the Global Support Head and local technology leadership Providing technical support to senior leaders directly, when required ITSM Governance Maintaining and maturing Incident, Problem, Change, and Asset Management processes in line with an ITIL-aligned framework and audit controls Administering and continuously improving ServiceNow workflows, including automation, routing rules, and reporting configuration Actively participating in CAB meetings to assess risk and coordinate scheduling; leading end user communications ahead of impactful changes Overseeing asset management across international offices, ensuring configuration items and inventory records are accurate and current Driving Problem Management activity, ensuring root cause analysis is completed and recurring issues are closed out Defining and governing the Knowledge Management framework, including article creation, approval, and retirement cycles Supporting the transition of new systems and services into production as the operational acceptance owner Identifying and driving continuous improvement through trend data, post-incident reviews, and stakeholder feedback What We Are Looking For Experience in IT support operations, including leadership of international or multi-site teams Financial services background is essential: investment banking, asset management, or professional services Technically capable and still close to the work, not purely a manager Strong ITIL v4 knowledge across Incident, Problem, Change, and Configuration; certification preferred Hands-on ServiceNow experience including workflow configuration, automation, and reporting Comfortable running CAB meetings, managing MSP relationships, and owning operational reporting Clear and confident communicator at Partner and senior leadership level PowerBI or equivalent for dashboards and performance reporting is a plus This is a London-based permanent role reporting into both local and New York-based technology leadership. If this sounds like the right move, get in touch.
Join Our Team as a Client Operations Manager Location: Chesterfield, Derbyshire Are you an experienced Client Operations Manager looking for a fresh challenge? If so, we could have the perfect opportunity for you. As we continue our growth journey this newly created role within our Service Operations Team will be responsible for building and maintaining strong relationships between our clients and Brightwell. You will be a key player in ensuring client satisfaction, the role provides a vital link between the client stakeholders and colleagues across Brightwell. As an advocate for change the Client Operations Manager will identify opportunities to build or improve upon our product portfolio contributing to Brightwell's growth strategy and ensuring excellent client satisfaction. What you'll do: Manage a portfolio of pension clients, acting as point of contact at a strategic and tactical level with senior client management members and other associated stakeholders, building strong client relationships. Within Brightwell, work with the wider business functions to ensure all client requirements are met to the highest quality and supporting the senior management team to build and maintain client relationships. Support the development of proposals and presenting these to new clients. Identify and develop opportunities for commercial growth and client service level enhancement. Supporting planning and implementation activities at a senior level. Report key delivery successes and anticipating client concerns and managing client stakeholder expectations in consideration of operational performance fluctuations, changes in service delivery (including regulatory changes) and project work. Managing day-to-day communications proactively where appropriate, setting expectations for response turnaround to help ensure consistency of treatment across the client portfolio. Develop and implement client retention strategies and account development in support of Brightwell's strategic agenda for growth. Oversee client reporting, working with the wider business to ensure reporting is provided to clients on schedule and support with presentations to clients. Understand and leverage opportunities to create solutions that meet all stakeholder requirements Act as a day-to-day contact for client enquiries, setting expectations for response turnaround and ensuring agreed targets are met This role would suit someone with: A proven track record in developing and maintaining client relationships including senior stakeholder management. A high level of commercial awareness with experience in the identification, development and implementation of products and services to meet emerging client needs Experience in the sale of new products and services to existing and potential clients The ability to build and maintain strategic partnerships with stakeholders Strong influencing skills with the ability to communicate effectively at all levels within and external to the organisation A positive and professional attitude The ability to work to deadlines and manage workload appropriately Experience of operating in a change environment Experience of identifying and driving continuous improvement Proven management experience in the pensions industry (desirable) Why Brightwell? As a Brightwell colleague, you will enjoy a competitive salary, hybrid work practices, professional development, career development, and a great benefits package including: Annual performance bonus of up to 20%. 25 days holiday (increasing to 30 with service) plus bank holidays. A pension with 15-17% employer contributions (depending on age). 8 x salary Life Insurance. Generous family friendly policies, including up to 26 weeks full pay (maternity, adoption and paternity leave) Free health assessments. Health cash plan. Professional study support. Employee Assistance Programme and free Wellhub wellness network platform access. Free parking. Building an inclusive work environment: Brightwell is committed to developing and maintaining an inclusive culture, ensuring that behaviours, working practices, and policies promote fair treatment and access to development opportunities for every colleague. We value the benefits a diverse workforce can bring and want Brightwell to be a place where all colleagues can thrive, feel that they belong, are valued, and contribute to our success. This is underpinned by Brightwell's RISE corporate values: Responsible, Impactful, Supportive & Expert. Apply Now!
May 21, 2026
Full time
Join Our Team as a Client Operations Manager Location: Chesterfield, Derbyshire Are you an experienced Client Operations Manager looking for a fresh challenge? If so, we could have the perfect opportunity for you. As we continue our growth journey this newly created role within our Service Operations Team will be responsible for building and maintaining strong relationships between our clients and Brightwell. You will be a key player in ensuring client satisfaction, the role provides a vital link between the client stakeholders and colleagues across Brightwell. As an advocate for change the Client Operations Manager will identify opportunities to build or improve upon our product portfolio contributing to Brightwell's growth strategy and ensuring excellent client satisfaction. What you'll do: Manage a portfolio of pension clients, acting as point of contact at a strategic and tactical level with senior client management members and other associated stakeholders, building strong client relationships. Within Brightwell, work with the wider business functions to ensure all client requirements are met to the highest quality and supporting the senior management team to build and maintain client relationships. Support the development of proposals and presenting these to new clients. Identify and develop opportunities for commercial growth and client service level enhancement. Supporting planning and implementation activities at a senior level. Report key delivery successes and anticipating client concerns and managing client stakeholder expectations in consideration of operational performance fluctuations, changes in service delivery (including regulatory changes) and project work. Managing day-to-day communications proactively where appropriate, setting expectations for response turnaround to help ensure consistency of treatment across the client portfolio. Develop and implement client retention strategies and account development in support of Brightwell's strategic agenda for growth. Oversee client reporting, working with the wider business to ensure reporting is provided to clients on schedule and support with presentations to clients. Understand and leverage opportunities to create solutions that meet all stakeholder requirements Act as a day-to-day contact for client enquiries, setting expectations for response turnaround and ensuring agreed targets are met This role would suit someone with: A proven track record in developing and maintaining client relationships including senior stakeholder management. A high level of commercial awareness with experience in the identification, development and implementation of products and services to meet emerging client needs Experience in the sale of new products and services to existing and potential clients The ability to build and maintain strategic partnerships with stakeholders Strong influencing skills with the ability to communicate effectively at all levels within and external to the organisation A positive and professional attitude The ability to work to deadlines and manage workload appropriately Experience of operating in a change environment Experience of identifying and driving continuous improvement Proven management experience in the pensions industry (desirable) Why Brightwell? As a Brightwell colleague, you will enjoy a competitive salary, hybrid work practices, professional development, career development, and a great benefits package including: Annual performance bonus of up to 20%. 25 days holiday (increasing to 30 with service) plus bank holidays. A pension with 15-17% employer contributions (depending on age). 8 x salary Life Insurance. Generous family friendly policies, including up to 26 weeks full pay (maternity, adoption and paternity leave) Free health assessments. Health cash plan. Professional study support. Employee Assistance Programme and free Wellhub wellness network platform access. Free parking. Building an inclusive work environment: Brightwell is committed to developing and maintaining an inclusive culture, ensuring that behaviours, working practices, and policies promote fair treatment and access to development opportunities for every colleague. We value the benefits a diverse workforce can bring and want Brightwell to be a place where all colleagues can thrive, feel that they belong, are valued, and contribute to our success. This is underpinned by Brightwell's RISE corporate values: Responsible, Impactful, Supportive & Expert. Apply Now!
Senior Business Development Manager - Membership £50,000 - £58,000 Base + £25,000 Projected Commission (Uncapped) Hybrid London Leading media business seeks commercially minded Membership & Customer Success Manager to lead and grow their membership proposition while driving engagement, retention and revenue. This is a pivotal role responsible for the end-to-end member journey - from acquisition and onboarding through to engagement and renewal. The role will work closely with marketing, sales and senior stakeholders to maximise both member value and commercial performance. The ideal candidate will be confident managing relationships at all levels, comfortable selling to senior industry individuals, highly organised, and passionate about delivering exceptional member experiences. The role will be well supported by the Director of Customer & Client Success, alongside close collaboration with the CEO and wider senior leadership team. This support will include strategic direction, commercial guidance and shared ownership of team development and the continued growth of the membership proposition, while providing the autonomy to shape and lead day-to-day execution. Key Responsibilities: Membership Growth, Sales & Customer Success - Own the full membership lifecycle, taking accountability for membership acquisition, engagement, retention and renewal. Product Development & Proposition Enhancement - Play a key role in the ongoing development and evolution of the membership product, ensuring it remains relevant, differentiated and commercially strong. Team Leadership & Delivery - Line manage and develop the Customer Success Executive, setting clear objectives and supporting performance and progression. Conferences, Awards & Revenue Generation - Sell delegate attendance for conferences and awards to existing and prospective members, working towards agreed revenue targets. Use delegate sales as a strategic tool to build relationships, deepen market understanding and create a strong pipeline for membership sales. Strategy, Collaboration & Reporting - Work with the Director of Customer & Client Success to develop and deliver strategies that support the growth of membership, conferences and awards. Profile Required: Proven experience selling a b2b membership licensed offering with consistent track record in delivering excellent revenue High achiever commercially over a period of 4 years + Ideally degree educated Strong sales ethic Ideally some experience managing a small team Customer Success experience would be highly preferable L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
May 21, 2026
Full time
Senior Business Development Manager - Membership £50,000 - £58,000 Base + £25,000 Projected Commission (Uncapped) Hybrid London Leading media business seeks commercially minded Membership & Customer Success Manager to lead and grow their membership proposition while driving engagement, retention and revenue. This is a pivotal role responsible for the end-to-end member journey - from acquisition and onboarding through to engagement and renewal. The role will work closely with marketing, sales and senior stakeholders to maximise both member value and commercial performance. The ideal candidate will be confident managing relationships at all levels, comfortable selling to senior industry individuals, highly organised, and passionate about delivering exceptional member experiences. The role will be well supported by the Director of Customer & Client Success, alongside close collaboration with the CEO and wider senior leadership team. This support will include strategic direction, commercial guidance and shared ownership of team development and the continued growth of the membership proposition, while providing the autonomy to shape and lead day-to-day execution. Key Responsibilities: Membership Growth, Sales & Customer Success - Own the full membership lifecycle, taking accountability for membership acquisition, engagement, retention and renewal. Product Development & Proposition Enhancement - Play a key role in the ongoing development and evolution of the membership product, ensuring it remains relevant, differentiated and commercially strong. Team Leadership & Delivery - Line manage and develop the Customer Success Executive, setting clear objectives and supporting performance and progression. Conferences, Awards & Revenue Generation - Sell delegate attendance for conferences and awards to existing and prospective members, working towards agreed revenue targets. Use delegate sales as a strategic tool to build relationships, deepen market understanding and create a strong pipeline for membership sales. Strategy, Collaboration & Reporting - Work with the Director of Customer & Client Success to develop and deliver strategies that support the growth of membership, conferences and awards. Profile Required: Proven experience selling a b2b membership licensed offering with consistent track record in delivering excellent revenue High achiever commercially over a period of 4 years + Ideally degree educated Strong sales ethic Ideally some experience managing a small team Customer Success experience would be highly preferable L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Prospectus is delighted to be supporting the UK's largest food redistribution charity in the recruitment of a Senior Philanthropy Manager. The organisation's vision is a UK where good food is never wasted, and nobody goes hungry. Senior Philanthropy Manager Permanent, full time (40 hours per week) Salary: £45,000-£50,000 Location: London, hybrid/flexible This is an exciting opportunity for an experienced high-value fundraiser to play a key role in driving philanthropic income, building meaningful donor relationships, and helping deliver ambitious impact. As Senior Philanthropy Manager, you will be responsible for managing and developing a portfolio of major donors and prospects, creating tailored cultivation and stewardship plans, and securing significant gifts (particularly at c.£10,000 / mid-value level) to support The Felix Project's work. You'll work closely with colleagues across the organisation including the Prospect Research Manager and other fundraising colleagues, to identify opportunities, shape compelling proposals and new products, and deliver an excellent donor experience from first engagement through to long-term relationships. We are looking for someone with a strong track record in relationship-led fundraising, including experience of securing major gifts and developing donor pipelines. You'll be a confident communicator with excellent written skills, able to build trust with a wide range of stakeholders and create new products to engage donors giving at mid-value level. You'll be organised, proactive, and comfortable balancing strategy with hands-on delivery. How to apply: At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you'd like to be considered under the Disability Confident Scheme, you'll have the opportunity to tell us about any disability or long-term health condition when you apply for this role. If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and your application, so we look forward to hearing from you.
May 21, 2026
Full time
Prospectus is delighted to be supporting the UK's largest food redistribution charity in the recruitment of a Senior Philanthropy Manager. The organisation's vision is a UK where good food is never wasted, and nobody goes hungry. Senior Philanthropy Manager Permanent, full time (40 hours per week) Salary: £45,000-£50,000 Location: London, hybrid/flexible This is an exciting opportunity for an experienced high-value fundraiser to play a key role in driving philanthropic income, building meaningful donor relationships, and helping deliver ambitious impact. As Senior Philanthropy Manager, you will be responsible for managing and developing a portfolio of major donors and prospects, creating tailored cultivation and stewardship plans, and securing significant gifts (particularly at c.£10,000 / mid-value level) to support The Felix Project's work. You'll work closely with colleagues across the organisation including the Prospect Research Manager and other fundraising colleagues, to identify opportunities, shape compelling proposals and new products, and deliver an excellent donor experience from first engagement through to long-term relationships. We are looking for someone with a strong track record in relationship-led fundraising, including experience of securing major gifts and developing donor pipelines. You'll be a confident communicator with excellent written skills, able to build trust with a wide range of stakeholders and create new products to engage donors giving at mid-value level. You'll be organised, proactive, and comfortable balancing strategy with hands-on delivery. How to apply: At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you'd like to be considered under the Disability Confident Scheme, you'll have the opportunity to tell us about any disability or long-term health condition when you apply for this role. If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and your application, so we look forward to hearing from you.
Senior Marketing Manager Reports to: Marketing Director £45,000 - £55,000 Base + Bonus Hybrid - London The Company Leading media events business seeks a highly accomplished Events Marketing Manager to join their fast-growing events team. As Senior Marketing Manager, you will have complete bottom-line responsibility for creating and executing innovative, international marketing plans deploying online and offline direct marketing tactics. Focused on demand generation and driving leads along the sales funnel, you will be working in collaboration with the Marketing Director, Managing Director and Delegates Sales to ensure that you are focusing on areas of attendee marketing across the industry. Key Responsibilities: Formulating and executing targeted attendee marketing strategies with a goal to drive scale on premium and free visitor reg's and to drive attendance to the show Establish close working relationships with their exhibitor clients to create extended campaigns and outreach Forging mutually beneficial marketing partnerships with associations and publications with the goal of driving visitor attendance Utilising a full range of online marketing tactics, including social media, SEO and PPC Nurturing customers up the advocacy ladder by engaging them with tailored marketing copy and understanding how to navigate the commercial landscape. Preparing all promotional copy and collateral for internal and client use Establishing effective working relationships with speakers to gain their buy in to promote the expo through podcasts, webinars and webcasts Hitting agreed targets for direct revenue generation, registration numbers and lead generation whilst closely managing the event marketing budget Profile of Experience: Educated to degree level 2:1 or equivalent working experience - ideally within marketing or communications 3+ years event marketing experience preferred, ideally gained within exhibitions Commercial mindset - Experience in driving leads and footfall with a focus on conversion and ROI Experience with digital marketing (SEO & SEM, social media etc.) Excellent written & oral communication skills Is a creative problem-solver, detail focused and analytically inclined Ability to work independently under tight deadlines Self-driven, results-oriented, with a positive outlook Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media sales, digital media sales, print sales, exhibition sales, event sales, conference sales, outdoor sales, radio sales, marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
May 21, 2026
Full time
Senior Marketing Manager Reports to: Marketing Director £45,000 - £55,000 Base + Bonus Hybrid - London The Company Leading media events business seeks a highly accomplished Events Marketing Manager to join their fast-growing events team. As Senior Marketing Manager, you will have complete bottom-line responsibility for creating and executing innovative, international marketing plans deploying online and offline direct marketing tactics. Focused on demand generation and driving leads along the sales funnel, you will be working in collaboration with the Marketing Director, Managing Director and Delegates Sales to ensure that you are focusing on areas of attendee marketing across the industry. Key Responsibilities: Formulating and executing targeted attendee marketing strategies with a goal to drive scale on premium and free visitor reg's and to drive attendance to the show Establish close working relationships with their exhibitor clients to create extended campaigns and outreach Forging mutually beneficial marketing partnerships with associations and publications with the goal of driving visitor attendance Utilising a full range of online marketing tactics, including social media, SEO and PPC Nurturing customers up the advocacy ladder by engaging them with tailored marketing copy and understanding how to navigate the commercial landscape. Preparing all promotional copy and collateral for internal and client use Establishing effective working relationships with speakers to gain their buy in to promote the expo through podcasts, webinars and webcasts Hitting agreed targets for direct revenue generation, registration numbers and lead generation whilst closely managing the event marketing budget Profile of Experience: Educated to degree level 2:1 or equivalent working experience - ideally within marketing or communications 3+ years event marketing experience preferred, ideally gained within exhibitions Commercial mindset - Experience in driving leads and footfall with a focus on conversion and ROI Experience with digital marketing (SEO & SEM, social media etc.) Excellent written & oral communication skills Is a creative problem-solver, detail focused and analytically inclined Ability to work independently under tight deadlines Self-driven, results-oriented, with a positive outlook Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media sales, digital media sales, print sales, exhibition sales, event sales, conference sales, outdoor sales, radio sales, marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Oracle Project Manager - 6 Months initial - Hybrid (Midlands) - Outside IR35 VIQU have partnered with a leading enterprise organisation undergoing a complex Oracle Fusion Finance Transformation. As part of this programme, they are seeking an Oracle Project Manager to oversee the technical delivery of integrations between legacy systems and Oracle ERP. The Role: We are looking for a tech-savvy Oracle Project Manager to focus on the end-to-end delivery of Oracle ERP integrations, covering build, unit / system testing, release management, and production deployment. This role requires someone who can bring structure, pace, and accountability. Key Responsibilities & Experience: Manage the delivery of inbound and outbound integrations between legacy systems and Oracle ERP (circa 60 integrations and 10 endpoints). Oversee build, testing, release management, and production cutover activities. Lead distributed nearshore and offshore teams, ensuring effective collaboration across locations. Drive Agile delivery, running sprint ceremonies, tracking burn-down/burn-up metrics, and ensuring transparency of progress. Report risks, issues, and dependencies to senior programme leadership, adapting plans as needed. Collaborate closely with developers, testers, and stakeholders to meet challenging delivery schedules. Provide input into budget tracking, while overall cost management sits with senior leadership. Bring proven experience as an Oracle Project Manager on ERP (Fusion or EBS) integration projects. Demonstrate strong risk, issue, and dependency management skills. Apply hands-on Agile delivery expertise, including sprint ceremonies and reporting. Strong track record of managing distributed teams across nearshore and offshore models. Beneficial: familiarity with .NET technologies within legacy estates. Role Details: Job Role: Oracle Project Manager Contract: 6 months initially (with high potential for extension) Location: Hybrid - 3 days per week onsite (Midlands) Rate: £500 - £550 per day Outside IR35 pending SDS report Apply now for the Oracle Project Manager role to speak with VIQU IT in confidence. Or reach out to Nicholas Hopkins via the VIQU IT website. Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
May 21, 2026
Contractor
Oracle Project Manager - 6 Months initial - Hybrid (Midlands) - Outside IR35 VIQU have partnered with a leading enterprise organisation undergoing a complex Oracle Fusion Finance Transformation. As part of this programme, they are seeking an Oracle Project Manager to oversee the technical delivery of integrations between legacy systems and Oracle ERP. The Role: We are looking for a tech-savvy Oracle Project Manager to focus on the end-to-end delivery of Oracle ERP integrations, covering build, unit / system testing, release management, and production deployment. This role requires someone who can bring structure, pace, and accountability. Key Responsibilities & Experience: Manage the delivery of inbound and outbound integrations between legacy systems and Oracle ERP (circa 60 integrations and 10 endpoints). Oversee build, testing, release management, and production cutover activities. Lead distributed nearshore and offshore teams, ensuring effective collaboration across locations. Drive Agile delivery, running sprint ceremonies, tracking burn-down/burn-up metrics, and ensuring transparency of progress. Report risks, issues, and dependencies to senior programme leadership, adapting plans as needed. Collaborate closely with developers, testers, and stakeholders to meet challenging delivery schedules. Provide input into budget tracking, while overall cost management sits with senior leadership. Bring proven experience as an Oracle Project Manager on ERP (Fusion or EBS) integration projects. Demonstrate strong risk, issue, and dependency management skills. Apply hands-on Agile delivery expertise, including sprint ceremonies and reporting. Strong track record of managing distributed teams across nearshore and offshore models. Beneficial: familiarity with .NET technologies within legacy estates. Role Details: Job Role: Oracle Project Manager Contract: 6 months initially (with high potential for extension) Location: Hybrid - 3 days per week onsite (Midlands) Rate: £500 - £550 per day Outside IR35 pending SDS report Apply now for the Oracle Project Manager role to speak with VIQU IT in confidence. Or reach out to Nicholas Hopkins via the VIQU IT website. Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
NEW VACANCY! (SC3649) SURREY SENIOR ACCOUNT MANAGER - SIGNAGE / LARGE FORMAT GRAPHICS Very competitive salary (Dep on Exp) + Package + Multiple company socials through the year Hours: 8am - 5pm / Monday - Friday Our client is a young, dynamic and multi-award-winning signage and large-format graphics company. They collaborate with some of the most iconic brands and landmarks in the property and events sectors, delivering outstanding visual solutions. As they grow, they are looking for an energetic and ambitious Account Manager to join the close-knit team and support them in various key areas of the business. Work with a small and passionate team, with the chance to be part of exciting projects with high-profile clients and landmarks. Gain hands-on experience and valuable skills to accelerate your career. Benefit from the supportive work environment and opportunities for growth. As an Account Manager, you will work closely and alongside other Account Managers to ensure a consistent pipeline of work is pulled into the business through existing clients. This is a fantastic opportunity for someone eager to develop their career in a fast-paced and supportive environment. Key Responsibilities: Maintain business which holds good margins and plays to business strengths through existing clients Carrying out site surveys, survey template in illustrator, quoting, purchasing of materials and briefing production, overseeing install team if required Managing Projects valuing around 600K over 12 month period Reporting to the Director once a month Comfortable dealing with creative agencies Key Attributes: Thorough and consistent across everything they are tasked with Looking to cement a long term career within the industry Holds solid product knowledge Highly reliable and career-driven. Proactive, with a strong work ethic. A team player with a strong personality and positive attitude. Self-managing and able to take initiative. Comfortable and professional when speaking to clients on the phone. A driver with a valid UK license (essential). A good listener Loyal and trustworthy
May 21, 2026
Full time
NEW VACANCY! (SC3649) SURREY SENIOR ACCOUNT MANAGER - SIGNAGE / LARGE FORMAT GRAPHICS Very competitive salary (Dep on Exp) + Package + Multiple company socials through the year Hours: 8am - 5pm / Monday - Friday Our client is a young, dynamic and multi-award-winning signage and large-format graphics company. They collaborate with some of the most iconic brands and landmarks in the property and events sectors, delivering outstanding visual solutions. As they grow, they are looking for an energetic and ambitious Account Manager to join the close-knit team and support them in various key areas of the business. Work with a small and passionate team, with the chance to be part of exciting projects with high-profile clients and landmarks. Gain hands-on experience and valuable skills to accelerate your career. Benefit from the supportive work environment and opportunities for growth. As an Account Manager, you will work closely and alongside other Account Managers to ensure a consistent pipeline of work is pulled into the business through existing clients. This is a fantastic opportunity for someone eager to develop their career in a fast-paced and supportive environment. Key Responsibilities: Maintain business which holds good margins and plays to business strengths through existing clients Carrying out site surveys, survey template in illustrator, quoting, purchasing of materials and briefing production, overseeing install team if required Managing Projects valuing around 600K over 12 month period Reporting to the Director once a month Comfortable dealing with creative agencies Key Attributes: Thorough and consistent across everything they are tasked with Looking to cement a long term career within the industry Holds solid product knowledge Highly reliable and career-driven. Proactive, with a strong work ethic. A team player with a strong personality and positive attitude. Self-managing and able to take initiative. Comfortable and professional when speaking to clients on the phone. A driver with a valid UK license (essential). A good listener Loyal and trustworthy
