Supply Chain and customer Service Lead

£30,000 £40,000 Permanent Full-time Office-based

Unit 6, 7 West Rd, Penallta, Hengoed CF82 7SW

What's included:

• Company pension
• 28 days holiday (including bank holidays
• On-site parking
• A role with real scope to grow into a leadership position

ABOUT THE COMPANY

OGM is a South Wales-based manufacturer with a solid track record and a team that genuinely takes pride in what it produces. The business has been growing steadily, and the people here work hard, look after each other. This isn't a role where you'll be a number.

As the business grows, so does the complexity of keeping everything running smoothly. This role sits at the heart of that - owning the relationship between customers and supply chain, and making sure both sides of that equation stay on track.

WHAT YOU'LL BE DOING

You'll:

• Take full ownership of production planning and scheduling
• Manage sales orders, works orders, purchase orders and delivery schedules
• Liaise directly with customers to manage orders, priorities and delivery commitments
• Manage purchasing and supplier relationships
• Work closely with production and warehouse teams to hit on-time delivery targets
• Identify and implement process improvements across supply chain and customer service
• Support and develop the team around you as the function grows

WHAT YOU'LL BRING

Essential:

• Proven experience in planning, purchasing and customer liaison within a manufacturing or operational environment
• Strong working knowledge of ERP or MRP systems
• A track record of managing delivery schedules and supplier relationships
• Confident communicating with customers, suppliers and internal teams at all levels

Useful, not essential:

• Experience leading or developing a small team
• Exposure to process improvement or systems change projects

BENEFITS AND WORKING ENVIRONMENT

Financial: £30,000 £40,000 salary Company pension scheme

Stability: A permanent role with a settled, long-serving team in a growing business

Development: Opportunity to grow the position as the function develops around you

Practical: On-site parking 28 days holiday including bank holidays

Early finish Fridays

WORKING ARRANGEMENTS

Location: Unit 6, 7 West Rd, Penallta, Hengoed CF82 7SW

Contract: Permanent Full-time Office-based

Hours: 8:00-16:30-Monday to Thursday. 8:00-2:00- Friday