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The Gym Group
Fitness Manager - Manchester Oxford Road - Manchester
The Gym Group Manchester, Lancashire
Fitness Manager - Manchester Oxford Road - Manchester Role: Fitness Manager (Flex contracts available) Reporting to: General Manager Based: LOCATION The Gym Group is simply the best in our industry! Our amazing teams have skills, abilities and can-do attitudes that make this a great place to work! We have strong, embedded values and an easy-going culture which ensures we put our people first. We pride ourselves on being fun, innovative, inclusive and engaging and we are now on the lookout for a Fitness Manager to join our amazing LOCATION gym . So, what's stopping you? Apply today and know that We're With You every step of the way. What you need to know about us The Gym Group is not like your average gym! To our members we're the lowest cost nationwide 24/7 Gym with over 230 gyms and counting! To our teams we are fun, welcoming, engaging and inclusive. We challenge our limits and push ourselves to impact positive change with our goals and initiatives. We take steps into new areas with a real and authentic purpose - It's our mission to break down barriers to fitness for all. We're in our industry when it comes to our values, our culture and our people - check out Glassdoor if you don't believe us. We offer a fantastic place to work in a great working culture and were recognised as in the Top 50 places to work in the UK in 2022! We may be one of the leading budget gym chains in the UK but there's nothing budget about our investment into our people. We have retained GOLD in our investors in people award for the last 6 years and silver in wellbeing last year. We're recognised as a disability confident and inclusive employer which is something we are truly proud of. We have a brilliant team and opportunities for development and growth with support for success. Having recently undertaken some huge projects from a digital point of view and our plans are to keep being innovative, creative and agile in all that we do. That's what you're looking for right? So let us tell you more. What you need to know about the role As a Fitness Manager with The Gym Group you will support the General Manager in the successful running of the gym and will deputise in their absence. You will be passionate about fitness and keen to embrace our members, our teams and embed our culture. You will embody our company values, supporting and encouraging others to do the same. Your core duties will include (but are not limited to): Responsibility for our member engagement by leading our in-gym service offering with the goal of driving our member satisfaction scores forward. Line management & leadership of our team of fitness trainers. Engaging and motivating them to be their best every day. Role modelling the gym groups values. Take ownership of our Group Exercise offering by developing the class timetable and upskilling the team to deliver. Bring a result driven mindset with a keen interest in driving the commercial performance of the gym. Make sure high operational standards on site are met through effective management of cleaning and maintenance check procedures. This includes liaising and management of the 3rd party suppliers. Ensure there is full compliance to company Health & Safety policies and completion of daily, weekly, and monthly checks. Support the GM with onsite admin tasks including rotas, time tracking and security checks. Act as a keyholder for the gym in support of the GM, being a point of call-in emergencies. You can then PT in the gym around your employed hours, managing your own time and business and retain 100% of your earnings with no annual licence fee. You are perfect for this role if you Have a passion for health, fitness, well-being, and all-round excellence. You thrive off leading teams from the front and by example, happy to get stuck in and set the standard for member experience. Have an unwavering commitment to understand the expectations of your members. Can work within the compliance parameters whilst delivering the highest service levels possible during the day to day running of the gym. Have a proven track record of success and are eager to bring that winning attitude to The Gym. Are a Level 2 qualified Fitness Instructor or are currently studying for the qualification. That's you right? Thought so. Now we know you are probably already hitting that APPLY button but if not here's the juicy bit the perks Paid contractual benefits such as holiday (Inc Bank Holidays) and company sick pay. In-house development opportunities as well as support with your career adventure. Company save as you earn share plan. Flexibility & freedom - we welcome discussions around working flexibly at the gym. Discounts with 'MY PT Hub', 'Fit Pro', 'Financial Fitness' and leading training providers. Company pension scheme A fantastic online social communication and engagement platform with access to amazing benefits and discounts Options for season ticket loans Employee Assistant Programme supported by our Wellbeing hub Cashplan Healthcare Scheme A free gym membership for yourself and a friend or family member So, we've told you all about us and our amazing new opportunity; now it's your turn to hit 'Apply' and tell us about YOU. If you have a disability or condition that makes it difficult for you to complete your application online please email your cv to or alternatively call the TGG Recruitment team on and someone will be more than happy to support you. We also want to put it out there that we actively encourage applications from a diverse demographic and we are passionate about your culture and value alignment. We get that not everyone wants a 9 - 5 and here at The Gym Group we are pretty flexible. Talk to us about your requirements during the process and explore the many options available. We want this to be a match that challenges your limits and works for you as much as for us. When we say We're With You we really do mean it!
May 02, 2026
Full time
Fitness Manager - Manchester Oxford Road - Manchester Role: Fitness Manager (Flex contracts available) Reporting to: General Manager Based: LOCATION The Gym Group is simply the best in our industry! Our amazing teams have skills, abilities and can-do attitudes that make this a great place to work! We have strong, embedded values and an easy-going culture which ensures we put our people first. We pride ourselves on being fun, innovative, inclusive and engaging and we are now on the lookout for a Fitness Manager to join our amazing LOCATION gym . So, what's stopping you? Apply today and know that We're With You every step of the way. What you need to know about us The Gym Group is not like your average gym! To our members we're the lowest cost nationwide 24/7 Gym with over 230 gyms and counting! To our teams we are fun, welcoming, engaging and inclusive. We challenge our limits and push ourselves to impact positive change with our goals and initiatives. We take steps into new areas with a real and authentic purpose - It's our mission to break down barriers to fitness for all. We're in our industry when it comes to our values, our culture and our people - check out Glassdoor if you don't believe us. We offer a fantastic place to work in a great working culture and were recognised as in the Top 50 places to work in the UK in 2022! We may be one of the leading budget gym chains in the UK but there's nothing budget about our investment into our people. We have retained GOLD in our investors in people award for the last 6 years and silver in wellbeing last year. We're recognised as a disability confident and inclusive employer which is something we are truly proud of. We have a brilliant team and opportunities for development and growth with support for success. Having recently undertaken some huge projects from a digital point of view and our plans are to keep being innovative, creative and agile in all that we do. That's what you're looking for right? So let us tell you more. What you need to know about the role As a Fitness Manager with The Gym Group you will support the General Manager in the successful running of the gym and will deputise in their absence. You will be passionate about fitness and keen to embrace our members, our teams and embed our culture. You will embody our company values, supporting and encouraging others to do the same. Your core duties will include (but are not limited to): Responsibility for our member engagement by leading our in-gym service offering with the goal of driving our member satisfaction scores forward. Line management & leadership of our team of fitness trainers. Engaging and motivating them to be their best every day. Role modelling the gym groups values. Take ownership of our Group Exercise offering by developing the class timetable and upskilling the team to deliver. Bring a result driven mindset with a keen interest in driving the commercial performance of the gym. Make sure high operational standards on site are met through effective management of cleaning and maintenance check procedures. This includes liaising and management of the 3rd party suppliers. Ensure there is full compliance to company Health & Safety policies and completion of daily, weekly, and monthly checks. Support the GM with onsite admin tasks including rotas, time tracking and security checks. Act as a keyholder for the gym in support of the GM, being a point of call-in emergencies. You can then PT in the gym around your employed hours, managing your own time and business and retain 100% of your earnings with no annual licence fee. You are perfect for this role if you Have a passion for health, fitness, well-being, and all-round excellence. You thrive off leading teams from the front and by example, happy to get stuck in and set the standard for member experience. Have an unwavering commitment to understand the expectations of your members. Can work within the compliance parameters whilst delivering the highest service levels possible during the day to day running of the gym. Have a proven track record of success and are eager to bring that winning attitude to The Gym. Are a Level 2 qualified Fitness Instructor or are currently studying for the qualification. That's you right? Thought so. Now we know you are probably already hitting that APPLY button but if not here's the juicy bit the perks Paid contractual benefits such as holiday (Inc Bank Holidays) and company sick pay. In-house development opportunities as well as support with your career adventure. Company save as you earn share plan. Flexibility & freedom - we welcome discussions around working flexibly at the gym. Discounts with 'MY PT Hub', 'Fit Pro', 'Financial Fitness' and leading training providers. Company pension scheme A fantastic online social communication and engagement platform with access to amazing benefits and discounts Options for season ticket loans Employee Assistant Programme supported by our Wellbeing hub Cashplan Healthcare Scheme A free gym membership for yourself and a friend or family member So, we've told you all about us and our amazing new opportunity; now it's your turn to hit 'Apply' and tell us about YOU. If you have a disability or condition that makes it difficult for you to complete your application online please email your cv to or alternatively call the TGG Recruitment team on and someone will be more than happy to support you. We also want to put it out there that we actively encourage applications from a diverse demographic and we are passionate about your culture and value alignment. We get that not everyone wants a 9 - 5 and here at The Gym Group we are pretty flexible. Talk to us about your requirements during the process and explore the many options available. We want this to be a match that challenges your limits and works for you as much as for us. When we say We're With You we really do mean it!
Fawkes & Reece London
Assistant Site Manager
Fawkes & Reece London Dartford, London
Assistant Site Manager - Residential Traditional Build Houses 225 - 250 per day Start ASAP Our client is looking for a switched-on Assistant Site Manager to join the team on a new-build housing site in Dartford. This will see you working for one of the UK's largest growing house builders taking plots from 1st fix to completion. What you'll be doing: Managing the site team on a busy Traditional build scheme Taking properties from 1st fix to completion with main focus on finishes. Coordinating trades & subcontractors Keeping quality, health & safety, and progress on point Managing snagging, site paperwork, and daily reporting Ensuring NHBC Inspections expectation are met What you'll need: Previous experience as an assistant site manager on new build sites CSCS , SMSTS and First Aid A proactive, reliable attitude and good eye for detail. Good communication. Available to start ASAP What's in it for you? 225 - 250 per day Temp to Perm contract A great site and a supportive, down-to-earth team Get your foot in the door with a growing company Weekly pay Long term project with Multiple in Planning Want to get the ball rolling and start an initial conversation? Send your CV to (url removed) or call us today to get things moving - this one's starting ASAP , and it won't be around for long!
May 02, 2026
Contractor
Assistant Site Manager - Residential Traditional Build Houses 225 - 250 per day Start ASAP Our client is looking for a switched-on Assistant Site Manager to join the team on a new-build housing site in Dartford. This will see you working for one of the UK's largest growing house builders taking plots from 1st fix to completion. What you'll be doing: Managing the site team on a busy Traditional build scheme Taking properties from 1st fix to completion with main focus on finishes. Coordinating trades & subcontractors Keeping quality, health & safety, and progress on point Managing snagging, site paperwork, and daily reporting Ensuring NHBC Inspections expectation are met What you'll need: Previous experience as an assistant site manager on new build sites CSCS , SMSTS and First Aid A proactive, reliable attitude and good eye for detail. Good communication. Available to start ASAP What's in it for you? 225 - 250 per day Temp to Perm contract A great site and a supportive, down-to-earth team Get your foot in the door with a growing company Weekly pay Long term project with Multiple in Planning Want to get the ball rolling and start an initial conversation? Send your CV to (url removed) or call us today to get things moving - this one's starting ASAP , and it won't be around for long!
Dunwall
Assistant Manager / Manager - M&A and Transactions Tax
Dunwall Nottingham, Nottinghamshire
Assistant Manager / Manager - M&A and Transactions Tax Locations: We welcome applications from Bristol, Leeds or Nottingham Salary: £55,000 - £60,000 per annum, DOE Contract: Permanent Full-time or Part-time/Flexible considered We are one of the UK's fastest-growing independent, full-service tax practices click apply for full job details
May 02, 2026
Full time
Assistant Manager / Manager - M&A and Transactions Tax Locations: We welcome applications from Bristol, Leeds or Nottingham Salary: £55,000 - £60,000 per annum, DOE Contract: Permanent Full-time or Part-time/Flexible considered We are one of the UK's fastest-growing independent, full-service tax practices click apply for full job details
Assistant Manager
EE Retail
Content below for Recruitment purposes only You've got opportunities in store. From wowing customers to nurturing colleagues, this is a role where you can make a difference - all while perfecting the skills you'll need to one day have a store of your own. As one of our Assistant Store Managers, you'll make our customers feel comfortable and your team feel right at home. Helping them to hit their targets and get up to speed on the latest tech, you'll find out how amazing it feels when a plan comes together. So, no more counting down the clock. Your future starts here. What you'll do: Lead, engage and develop your team of tech-whizzes and people pros Empower that team to reach their ambitious targets Create an environment where every customer feels at ease Support the Store Manager with the day-to-day running of the store You'll definitely: Have some experience of coaching and building capability in a team Have an ability to lead teams to strong commercial and customer results Have some experience of managing your store in your Store Managers absence Have experience of driving customer service in a sales and service environment Be self-motivated and proactive You might even: Possess an ability to set and carry out long-term plans Have established coaching and development skills What's in it for you? Exceptional career progression in Retail and to other areas of BT with our Aspire internal development programme Competitive salary The opportunity to significantly increase your earnings, depending on your store and team performance Competitive healthcare and BT share plans 50% discount on an EE mobile package (30% for Friends and Family) 25 days' holiday (pro-rata) with the opportunity to buy a further 5 days, plus your birthday off The chance to win once-in-a-lifetime all-expense-paid trips and prizes BT TV, including BT Sport and NOW Entertainment Membership About EE Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and our network, named best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we've focused on creating an energising culture that makes EE an even better place to build a career. We're at the top of our game, and this is your chance to join us. At EE, we're creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. We're therefore open to considering flexible working, things like part-time hours or other flexible options. We also offer emergency time off for dependants in addition to generous maternity and paternity leave. It's our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
May 02, 2026
Full time
Content below for Recruitment purposes only You've got opportunities in store. From wowing customers to nurturing colleagues, this is a role where you can make a difference - all while perfecting the skills you'll need to one day have a store of your own. As one of our Assistant Store Managers, you'll make our customers feel comfortable and your team feel right at home. Helping them to hit their targets and get up to speed on the latest tech, you'll find out how amazing it feels when a plan comes together. So, no more counting down the clock. Your future starts here. What you'll do: Lead, engage and develop your team of tech-whizzes and people pros Empower that team to reach their ambitious targets Create an environment where every customer feels at ease Support the Store Manager with the day-to-day running of the store You'll definitely: Have some experience of coaching and building capability in a team Have an ability to lead teams to strong commercial and customer results Have some experience of managing your store in your Store Managers absence Have experience of driving customer service in a sales and service environment Be self-motivated and proactive You might even: Possess an ability to set and carry out long-term plans Have established coaching and development skills What's in it for you? Exceptional career progression in Retail and to other areas of BT with our Aspire internal development programme Competitive salary The opportunity to significantly increase your earnings, depending on your store and team performance Competitive healthcare and BT share plans 50% discount on an EE mobile package (30% for Friends and Family) 25 days' holiday (pro-rata) with the opportunity to buy a further 5 days, plus your birthday off The chance to win once-in-a-lifetime all-expense-paid trips and prizes BT TV, including BT Sport and NOW Entertainment Membership About EE Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and our network, named best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we've focused on creating an energising culture that makes EE an even better place to build a career. We're at the top of our game, and this is your chance to join us. At EE, we're creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. We're therefore open to considering flexible working, things like part-time hours or other flexible options. We also offer emergency time off for dependants in addition to generous maternity and paternity leave. It's our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Sales Manager Assistant
EE Retail
Content below for Recruitment purposes only You've got opportunities in store. From wowing customers to nurturing colleagues, this is a role where you can make a difference - all while perfecting the skills you'll need to one day have a store of your own. As one of our Assistant Store Managers, you'll make our customers feel comfortable and your team feel right at home. Helping them to hit their targets and get up to speed on the latest tech, you'll find out how amazing it feels when a plan comes together. So, no more counting down the clock. Your future starts here. What you'll do: Lead, engage and develop your team of tech-whizzes and people pros Empower that team to reach their ambitious targets Create an environment where every customer feels at ease Support the Store Manager with the day-to-day running of the store You'll definitely: Have some experience of coaching and building capability in a team Have an ability to lead teams to strong commercial and customer results Have some experience of managing your store in your Store Managers absence Have experience of driving customer service in a sales and service environment Be self-motivated and proactive You might even: Possess an ability to set and carry out long-term plans Have established coaching and development skills What's in it for you? Exceptional career progression in Retail and to other areas of BT with our Aspire internal development programme Competitive salary The opportunity to significantly increase your earnings, depending on your store and team performance Competitive healthcare and BT share plans 50% discount on an EE mobile package (30% for Friends and Family) 25 days' holiday (pro-rata) with the opportunity to buy a further 5 days, plus your birthday off The chance to win once-in-a-lifetime all-expense-paid trips and prizes BT TV, including BT Sport and NOW Entertainment Membership About EE Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and our network, named best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we've focused on creating an energising culture that makes EE an even better place to build a career. We're at the top of our game, and this is your chance to join us. At EE, we're creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. We're therefore open to considering flexible working, things like part-time hours or other flexible options. We also offer emergency time off for dependants in addition to generous maternity and paternity leave. It's our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
May 02, 2026
Full time
Content below for Recruitment purposes only You've got opportunities in store. From wowing customers to nurturing colleagues, this is a role where you can make a difference - all while perfecting the skills you'll need to one day have a store of your own. As one of our Assistant Store Managers, you'll make our customers feel comfortable and your team feel right at home. Helping them to hit their targets and get up to speed on the latest tech, you'll find out how amazing it feels when a plan comes together. So, no more counting down the clock. Your future starts here. What you'll do: Lead, engage and develop your team of tech-whizzes and people pros Empower that team to reach their ambitious targets Create an environment where every customer feels at ease Support the Store Manager with the day-to-day running of the store You'll definitely: Have some experience of coaching and building capability in a team Have an ability to lead teams to strong commercial and customer results Have some experience of managing your store in your Store Managers absence Have experience of driving customer service in a sales and service environment Be self-motivated and proactive You might even: Possess an ability to set and carry out long-term plans Have established coaching and development skills What's in it for you? Exceptional career progression in Retail and to other areas of BT with our Aspire internal development programme Competitive salary The opportunity to significantly increase your earnings, depending on your store and team performance Competitive healthcare and BT share plans 50% discount on an EE mobile package (30% for Friends and Family) 25 days' holiday (pro-rata) with the opportunity to buy a further 5 days, plus your birthday off The chance to win once-in-a-lifetime all-expense-paid trips and prizes BT TV, including BT Sport and NOW Entertainment Membership About EE Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and our network, named best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we've focused on creating an energising culture that makes EE an even better place to build a career. We're at the top of our game, and this is your chance to join us. At EE, we're creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. We're therefore open to considering flexible working, things like part-time hours or other flexible options. We also offer emergency time off for dependants in addition to generous maternity and paternity leave. It's our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Office Operations Manager
Pathway Legal City, Belfast
Office Operations Manager, Belfast, approx. £Neg . Overview This opportunity is with the Belfast office of a leading international law firm recognised for its innovative approach to legal services. The firm works with major global clients and combines legal expertise, technology, and process improvement to deliver complex legal projects and solutions. We are seeking an experienced Office Operations Manager to oversee Office Operations and Legal Support Services in Belfast. This role ensures smooth day-to-day office running, high-quality service delivery, and effective team and budget management. Primary Objectives Manage all office operations including reception, meeting rooms, video conferencing, hospitality, events, facilities, supplier management, and office moves. Oversee Legal Support Services to ensure efficient and high-quality administrative support. Set and manage operational budgets and financial spend. Coordinate activities to maintain seamless office operations and high service levels. Support regional or global initiatives and act as a trusted advisor to senior stakeholders. Key Relationships Digital Legal Delivery Partners (UK, US & EMEA) Practice Management and Belfast Senior Management teams UK Senior Office Services Manager, Senior Premises Manager, Senior Building Operations Manager (London) Global Office Operations Leadership team Third-party contractors, suppliers, and building management company Responsibilities Leadership & Management Lead Office Operations and Legal Support teams, fostering a high-performance culture. Manage staff development, performance, career progression, recruitment, and absence. Collaborate with senior stakeholders to implement improvements and operational initiatives. Represent Belfast in local, regional, or global strategic projects. Legal Support Recruit, develop, and manage Practice Executives and Assistants. Allocate resources effectively and monitor quality of services. Maintain strong relationships with Partners and Senior Managers. Office Operations & Events Oversee client services, meeting rooms, video conferencing, hospitality, and events. Manage third-party contracts, office facilities, space planning, and office moves. Plan and coordinate office-wide events, ensuring strategic oversight and ROI. Premises & Risk Management Support lease management and property initiatives. Manage security, office improvements, and maintenance projects. Ensure business continuity, workplace health & safety, and compliance with policies. Other Responsibilities Act as regional travel lead and maintain office documentation. Assist with implementation of new processes, tools, and services. Some responsibilities may require work outside normal hours. Key Performance Indicators Trusted advisor to senior management. High-performing, engaged, and motivated teams delivering excellent service. Efficient resource management and budget adherence. Effective communication, collaboration, problem-solving, and adaptability. Compliance with policies and implementation of new ways of working. Skills & Experience Essential Proven Office Manager experience in a fast-paced professional services environment. Leadership experience, managing and developing high-performing teams. Strong stakeholder management and communication skills. Experience managing service contracts and operational budgets. Commercial awareness and operational expertise. Desirable Experience managing PA teams. Project management skills and innovative mindset. Strong problem-solving, decision-making, and adaptability. Interest in emerging technologies, AI, and process improvement. Team Senior Office Operations Coordinator 2 x Office Operations Assistants 4 x Practice Executives & 3 x Practice Team Assistants Working Pattern 4 days in office, 1 day remote Salary Benefits Core Benefits Health Screening with Bupa Income Protection (50% of salary) Life Assurance (4 x salary) Private Medical Insurance with Bupa (Single, Couple, Family, or Partner levels funded) Voluntary Benefits Flexible benefits scheme tailored to individual needs Opportunities for tax and National Insurance savings Access to bulk-buying discounts and lifestyle benefits At Pathway, we treat all applications with the highest level of confidentiality and professionalism. In line with GDPR regulations, your personal information will only be used for recruitment purposes, stored securely and never shared without your consent. You can request to have your data removed at any time
May 02, 2026
Full time
Office Operations Manager, Belfast, approx. £Neg . Overview This opportunity is with the Belfast office of a leading international law firm recognised for its innovative approach to legal services. The firm works with major global clients and combines legal expertise, technology, and process improvement to deliver complex legal projects and solutions. We are seeking an experienced Office Operations Manager to oversee Office Operations and Legal Support Services in Belfast. This role ensures smooth day-to-day office running, high-quality service delivery, and effective team and budget management. Primary Objectives Manage all office operations including reception, meeting rooms, video conferencing, hospitality, events, facilities, supplier management, and office moves. Oversee Legal Support Services to ensure efficient and high-quality administrative support. Set and manage operational budgets and financial spend. Coordinate activities to maintain seamless office operations and high service levels. Support regional or global initiatives and act as a trusted advisor to senior stakeholders. Key Relationships Digital Legal Delivery Partners (UK, US & EMEA) Practice Management and Belfast Senior Management teams UK Senior Office Services Manager, Senior Premises Manager, Senior Building Operations Manager (London) Global Office Operations Leadership team Third-party contractors, suppliers, and building management company Responsibilities Leadership & Management Lead Office Operations and Legal Support teams, fostering a high-performance culture. Manage staff development, performance, career progression, recruitment, and absence. Collaborate with senior stakeholders to implement improvements and operational initiatives. Represent Belfast in local, regional, or global strategic projects. Legal Support Recruit, develop, and manage Practice Executives and Assistants. Allocate resources effectively and monitor quality of services. Maintain strong relationships with Partners and Senior Managers. Office Operations & Events Oversee client services, meeting rooms, video conferencing, hospitality, and events. Manage third-party contracts, office facilities, space planning, and office moves. Plan and coordinate office-wide events, ensuring strategic oversight and ROI. Premises & Risk Management Support lease management and property initiatives. Manage security, office improvements, and maintenance projects. Ensure business continuity, workplace health & safety, and compliance with policies. Other Responsibilities Act as regional travel lead and maintain office documentation. Assist with implementation of new processes, tools, and services. Some responsibilities may require work outside normal hours. Key Performance Indicators Trusted advisor to senior management. High-performing, engaged, and motivated teams delivering excellent service. Efficient resource management and budget adherence. Effective communication, collaboration, problem-solving, and adaptability. Compliance with policies and implementation of new ways of working. Skills & Experience Essential Proven Office Manager experience in a fast-paced professional services environment. Leadership experience, managing and developing high-performing teams. Strong stakeholder management and communication skills. Experience managing service contracts and operational budgets. Commercial awareness and operational expertise. Desirable Experience managing PA teams. Project management skills and innovative mindset. Strong problem-solving, decision-making, and adaptability. Interest in emerging technologies, AI, and process improvement. Team Senior Office Operations Coordinator 2 x Office Operations Assistants 4 x Practice Executives & 3 x Practice Team Assistants Working Pattern 4 days in office, 1 day remote Salary Benefits Core Benefits Health Screening with Bupa Income Protection (50% of salary) Life Assurance (4 x salary) Private Medical Insurance with Bupa (Single, Couple, Family, or Partner levels funded) Voluntary Benefits Flexible benefits scheme tailored to individual needs Opportunities for tax and National Insurance savings Access to bulk-buying discounts and lifestyle benefits At Pathway, we treat all applications with the highest level of confidentiality and professionalism. In line with GDPR regulations, your personal information will only be used for recruitment purposes, stored securely and never shared without your consent. You can request to have your data removed at any time
Caretech
Childrens Home Registered Manager
Caretech Dalkeith, Midlothian
Are you passionate about transforming the lives of young people? Join Spark of Genius as a Registered Manager in Danderhall and make a lasting impact. About Us Spark of Genius are a leading provider of education and residential care throughout the UK offering individualised pathways to empower and enable children and young people in joint venture with the local council. As part of the CareTech family, we work collectively to ensure every child receives the opportunities and care they deserve, we do this this with our belief that Every Second Counts! What We Offer £51,083 per annum Plus an achievable £5,000 OTE Bonus and £5,000 welcome bonus paid on registration Comprehensive Induction: To set you up for success Management Development Training Programme and continuous development from our in-house Leadership Academy. Whose courses provide our existing and future leaders the time and psychological space to explore the expectations of a leader, with a focus on core behavioural skills. To motivate, empower, inspire and stretch leaders to develop their knowledge and skills in leadership and management, by reflecting on themselves and how they interact and work with their teams, their networks and the wider business. Additional Benefits: Competitive pay, pension scheme, and a range of benefits including: Employee Assistance Service Wellbeing Programme Recommend a Friend scheme Team Rewards with discounted restaurants and family days out Long Service Awards As a Registered Manager of this Children's home you will: Develop Comprehensive Care Plans: Ensure each young person has a tailored plan that addresses their care, education, social, emotional, cultural, therapeutic, and health needs. Develop a great team: Working with the recruitment teams support, bring in the right people for your home. Complete company induction and personal development plans, retaining a strong team to ensure familiar faces for the young people. Foster Consultation: Develop systems to consult young people about the care they receive. Allocate Key Workers: Assign a Key Worker to each young person to implement their childcare plan. Maintain High Standards: Establish and monitor high-quality care standards in line with National Minimum Standards and the Home's Statement of Purpose. Handle Complaints and Concerns: Take responsibility for addressing any complaints or child protection concerns. Collaborate with Stakeholders: Work in partnership with parents, carers, and other professionals to promote the welfare of young people. Participate in Meetings: Attend and contribute to child care planning and review meetings as appropriate. Embrace a safe culture: Ensure the children in your service are cared for at the best possible standard. Essential Requirements and Experience SVQ 4/SQF Level 9 Children and Young People and HNC/Academic equivalent qualification that meets SSSC requirements. Working towards remaining SSSC conditions eg (Management (PDA), Professional Care qualification (BA Hons Social Care, PDA) with no more than 6 months left to complete. A minimum of 2 years' experience at Assistant Manager level or a minimum of 4 yrs experience including a supervisory role/professional role and related experience. High standard of reporting and recording. Evidence of undertaking a supervisory role in relation to staff within a residential environment. Leadership and motivational skills. Wide knowledge of the needs of children and young people and an understanding of a myriad of intervention strategies. That leads to outcomes to support their individual care plan. Working Knowledge of legislation in relation to child care including National Care Standards, Children (Scotland) Act 1995, GIRFEC. Understanding the principles of safe guarding and child protection. To apply systems and processes within residential homes that are compliant with the national care standards and in line with the Promise. Driving License: Full UK required. ?Why Choose Spark of Genius? At the core of Spark of Genius/CareTech, is our commitment to supporting our amazing Service Users and their families - each with their own needs, aspirations and infinite potential to experience the Extraordinary Every Day! All of our colleagues - Care & Support Workers, Educators, Clinicians, Therapists, Fostering and Support Services are fully committed to CareTech's goals. They understand the challenges and rewards of working with our Service Users, Children and Young People and know that every day they will achieve things that really matter. A career in Care can be life-changing. The chance to make a real, positive difference every day and the opportunity to build experience, skills and recognised qualifications in a friendly, empowering environment, where people are at the heart of everything we do. As one of Europe's largest Care & Special Needs Education providers, you will be able to grow and develop your career at CareTech - a place where we can offer job satisfaction and long-term career prospects. CareTech is a Disability Confident Employer and an Equal Opportunities Employer. We value the wisdom that comes from life experience and are committed to promoting the safeguarding and welfare of all in our care. All applicants must undergo an enhanced DBS check and provide at least two references covering the past two years. Applicants must also provide information for all positions related to working with children and the vulnerable and details of employment going back to full time education. If you are ready to make a difference and meet the needs of children in a nurturing environment, apply now and join our dedicated team!
May 02, 2026
Full time
Are you passionate about transforming the lives of young people? Join Spark of Genius as a Registered Manager in Danderhall and make a lasting impact. About Us Spark of Genius are a leading provider of education and residential care throughout the UK offering individualised pathways to empower and enable children and young people in joint venture with the local council. As part of the CareTech family, we work collectively to ensure every child receives the opportunities and care they deserve, we do this this with our belief that Every Second Counts! What We Offer £51,083 per annum Plus an achievable £5,000 OTE Bonus and £5,000 welcome bonus paid on registration Comprehensive Induction: To set you up for success Management Development Training Programme and continuous development from our in-house Leadership Academy. Whose courses provide our existing and future leaders the time and psychological space to explore the expectations of a leader, with a focus on core behavioural skills. To motivate, empower, inspire and stretch leaders to develop their knowledge and skills in leadership and management, by reflecting on themselves and how they interact and work with their teams, their networks and the wider business. Additional Benefits: Competitive pay, pension scheme, and a range of benefits including: Employee Assistance Service Wellbeing Programme Recommend a Friend scheme Team Rewards with discounted restaurants and family days out Long Service Awards As a Registered Manager of this Children's home you will: Develop Comprehensive Care Plans: Ensure each young person has a tailored plan that addresses their care, education, social, emotional, cultural, therapeutic, and health needs. Develop a great team: Working with the recruitment teams support, bring in the right people for your home. Complete company induction and personal development plans, retaining a strong team to ensure familiar faces for the young people. Foster Consultation: Develop systems to consult young people about the care they receive. Allocate Key Workers: Assign a Key Worker to each young person to implement their childcare plan. Maintain High Standards: Establish and monitor high-quality care standards in line with National Minimum Standards and the Home's Statement of Purpose. Handle Complaints and Concerns: Take responsibility for addressing any complaints or child protection concerns. Collaborate with Stakeholders: Work in partnership with parents, carers, and other professionals to promote the welfare of young people. Participate in Meetings: Attend and contribute to child care planning and review meetings as appropriate. Embrace a safe culture: Ensure the children in your service are cared for at the best possible standard. Essential Requirements and Experience SVQ 4/SQF Level 9 Children and Young People and HNC/Academic equivalent qualification that meets SSSC requirements. Working towards remaining SSSC conditions eg (Management (PDA), Professional Care qualification (BA Hons Social Care, PDA) with no more than 6 months left to complete. A minimum of 2 years' experience at Assistant Manager level or a minimum of 4 yrs experience including a supervisory role/professional role and related experience. High standard of reporting and recording. Evidence of undertaking a supervisory role in relation to staff within a residential environment. Leadership and motivational skills. Wide knowledge of the needs of children and young people and an understanding of a myriad of intervention strategies. That leads to outcomes to support their individual care plan. Working Knowledge of legislation in relation to child care including National Care Standards, Children (Scotland) Act 1995, GIRFEC. Understanding the principles of safe guarding and child protection. To apply systems and processes within residential homes that are compliant with the national care standards and in line with the Promise. Driving License: Full UK required. ?Why Choose Spark of Genius? At the core of Spark of Genius/CareTech, is our commitment to supporting our amazing Service Users and their families - each with their own needs, aspirations and infinite potential to experience the Extraordinary Every Day! All of our colleagues - Care & Support Workers, Educators, Clinicians, Therapists, Fostering and Support Services are fully committed to CareTech's goals. They understand the challenges and rewards of working with our Service Users, Children and Young People and know that every day they will achieve things that really matter. A career in Care can be life-changing. The chance to make a real, positive difference every day and the opportunity to build experience, skills and recognised qualifications in a friendly, empowering environment, where people are at the heart of everything we do. As one of Europe's largest Care & Special Needs Education providers, you will be able to grow and develop your career at CareTech - a place where we can offer job satisfaction and long-term career prospects. CareTech is a Disability Confident Employer and an Equal Opportunities Employer. We value the wisdom that comes from life experience and are committed to promoting the safeguarding and welfare of all in our care. All applicants must undergo an enhanced DBS check and provide at least two references covering the past two years. Applicants must also provide information for all positions related to working with children and the vulnerable and details of employment going back to full time education. If you are ready to make a difference and meet the needs of children in a nurturing environment, apply now and join our dedicated team!
Cats Protection
Assistant Shop Manager
Cats Protection Leeds, Yorkshire
Team: Retail Location: Headingley, Leeds Work pattern: 14 hours on a rota basis (to include weekends) Salary: Up to £9,345.86 per annum Contract: Permanent We are the UKs largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them click apply for full job details
May 02, 2026
Full time
Team: Retail Location: Headingley, Leeds Work pattern: 14 hours on a rota basis (to include weekends) Salary: Up to £9,345.86 per annum Contract: Permanent We are the UKs largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them click apply for full job details
ATG Entertainment
Financial Accountant (Ticketing) - maternity cover
ATG Entertainment Woking, Surrey
Financial Accountant (Ticketing) - maternity cover When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Financial Accountant (Ticketing) - Maternity Cover This role is based at Woking Head Office. You'll report to the UK Ticketing Finance Manager; you'll also work closely with the General Ledger team and Commercial Finance. Through the ownership of a number of technical balance sheet accounts across all UK companies, the UK Financial Accountant will be a key player in the delivery of the UK internal reporting. By ensuring that the UK's accounting processes, controls and records are adhered to, they will support the UK Financial Controller and UK Finance Manager in ensuring that the Finance team provide an efficient and effective service. Key responsibilities To maintain ledgers for UK Ticketing companies by preparing weekly and month end accounting adjustments to ensure accurate information is reported in the accounting system (D365). Own a number of technical balance sheet accounts, applying consistent and effective methodology across all UK entities, and becoming a subject matter expert in those fields. Monthly balance sheet reconciliations To support the UK Financial Controller and Finance Manager in producing the monthly Ticketing P&Ls and balance sheets Gather and analyse information for inclusion in the UK's internal and external reporting. Assist in the production of monthly reports for management in respect of the P&L by providing clear and articulate variance analysis on your areas of responsibility. To provide ad hoc support to the business partnering team. For areas for which accountable, ensure that financial controls and processes are developed, documented, and maintained. Identify financial control and process improvements and implement changes to strengthen the control environment and increase the efficiency of the team. Embrace change agenda - be an enthusiastic advocate of change. Assist in identifying operational and technical problems and to make suggestions regarding amendments to working practices and policies. Management of a Ticketing Assistant Accountant. Your skills, qualities, and experience We welcome applications from individuals with transferable skills from other industries or backgrounds and role specific training can be provided. This role does not demand specific experience - instead, what we are looking for is the ability to successfully: Finalist or part qualified accountant (ACA, ACCA, CIMA, or AAT Professional Diploma) Experience of working in a finance function, experience of month end work and reconciliations Enthusiastic and adaptable working style, keen to identify opportunities for improvements and personal growth. Excellent Excel and IT skills, with experience of D365 (Dynamics) preferable Strong intellect combined with attention to detail, well organised, process driven and delivery focussed. The ability to work well under pressure and a proven ability to manage and meet conflicting deadlines. Adaptable and keen to learn. Straightforward, open personality and an enthusiastic, positive attitude. About Us- Our values ATG Entertainment's values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation. THRIVE doing what we love (with passion and dynamism) CONNECT through every act (with collaboration and kindness) DARE to do different (with curiosity and courage) PERFORM at our best (with customer focus and ownership) Our Corporate Social Responsibility pillars Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities: Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being. Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working. Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work. Our culture You'll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures. We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business. Everyone at ATG Entertainment is expected to be flexible and adapt as the needs of the business change, taking on new or different responsibilities as the need arises. Our Inclusion, Diversity, Equity and Access Mission Statement - A Stage for Everyone Our stages are a platform for compelling stories - stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG entertainment, we provide a stage for everyone. We recognise that we do not have all the answers; but we strive to listen, to learn and to change in order to ensure ATG Entertainment becomes a truly inclusive organisation. We therefore welcome and encourage applications from individuals from the widest possible range of backgrounds and particularly welcome applications from those currently underrepresented in our workforce. We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged, and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.
May 02, 2026
Full time
Financial Accountant (Ticketing) - maternity cover When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Financial Accountant (Ticketing) - Maternity Cover This role is based at Woking Head Office. You'll report to the UK Ticketing Finance Manager; you'll also work closely with the General Ledger team and Commercial Finance. Through the ownership of a number of technical balance sheet accounts across all UK companies, the UK Financial Accountant will be a key player in the delivery of the UK internal reporting. By ensuring that the UK's accounting processes, controls and records are adhered to, they will support the UK Financial Controller and UK Finance Manager in ensuring that the Finance team provide an efficient and effective service. Key responsibilities To maintain ledgers for UK Ticketing companies by preparing weekly and month end accounting adjustments to ensure accurate information is reported in the accounting system (D365). Own a number of technical balance sheet accounts, applying consistent and effective methodology across all UK entities, and becoming a subject matter expert in those fields. Monthly balance sheet reconciliations To support the UK Financial Controller and Finance Manager in producing the monthly Ticketing P&Ls and balance sheets Gather and analyse information for inclusion in the UK's internal and external reporting. Assist in the production of monthly reports for management in respect of the P&L by providing clear and articulate variance analysis on your areas of responsibility. To provide ad hoc support to the business partnering team. For areas for which accountable, ensure that financial controls and processes are developed, documented, and maintained. Identify financial control and process improvements and implement changes to strengthen the control environment and increase the efficiency of the team. Embrace change agenda - be an enthusiastic advocate of change. Assist in identifying operational and technical problems and to make suggestions regarding amendments to working practices and policies. Management of a Ticketing Assistant Accountant. Your skills, qualities, and experience We welcome applications from individuals with transferable skills from other industries or backgrounds and role specific training can be provided. This role does not demand specific experience - instead, what we are looking for is the ability to successfully: Finalist or part qualified accountant (ACA, ACCA, CIMA, or AAT Professional Diploma) Experience of working in a finance function, experience of month end work and reconciliations Enthusiastic and adaptable working style, keen to identify opportunities for improvements and personal growth. Excellent Excel and IT skills, with experience of D365 (Dynamics) preferable Strong intellect combined with attention to detail, well organised, process driven and delivery focussed. The ability to work well under pressure and a proven ability to manage and meet conflicting deadlines. Adaptable and keen to learn. Straightforward, open personality and an enthusiastic, positive attitude. About Us- Our values ATG Entertainment's values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation. THRIVE doing what we love (with passion and dynamism) CONNECT through every act (with collaboration and kindness) DARE to do different (with curiosity and courage) PERFORM at our best (with customer focus and ownership) Our Corporate Social Responsibility pillars Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities: Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being. Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working. Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work. Our culture You'll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures. We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business. Everyone at ATG Entertainment is expected to be flexible and adapt as the needs of the business change, taking on new or different responsibilities as the need arises. Our Inclusion, Diversity, Equity and Access Mission Statement - A Stage for Everyone Our stages are a platform for compelling stories - stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG entertainment, we provide a stage for everyone. We recognise that we do not have all the answers; but we strive to listen, to learn and to change in order to ensure ATG Entertainment becomes a truly inclusive organisation. We therefore welcome and encourage applications from individuals from the widest possible range of backgrounds and particularly welcome applications from those currently underrepresented in our workforce. We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged, and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.
Quality Team Leader - Supplier Pillar
Grouper Technology
Supplier Quality Team Leader Hybrid - 2-3 Office days, Central London Overview The Supplier Quality Team Leader is responsible for leading all aspects of supplier and manufacturer quality assurance, ensuring that globally sourced ingredients meet the highest standards of safety, compliance, and customer requirements. The role drives supplier performance, oversees audit programmes, and strengthens the Quality Management System across the supply base. You will lead a team responsible for supplier compliance, audit readiness, and continuous improvement, while supporting business growth through robust, scalable, and effective quality processes. Benefits Personal growth, including training and development opportunities Health Cash Plan Subsidised gym membership Responsibilities Lead, coach and develop the Supplier Quality team, promoting high performance, accountability, and a proactive, solutions focused culture. Set clear priorities and manage team workload across supplier audits, compliance activities, and documentation. Act as deputy to the Assistant Quality Manager as required, ensuring continuity of leadership and decision making. Own the end to end supplier quality lifecycle, including onboarding, approval, monitoring, requalification, and ongoing performance management. Lead the supplier and manufacturer audit programme and ensure timely and effective closure of non conformances. Ensure supplier documentation, including audit packs, specifications, certifications, and technical data, is accurate, current, and audit ready. Own key third party certifications (e.g. BRC, FAMI QS), working closely with certification bodies and internal stakeholders. Monitor supplier performance using KPIs, risk assessments, and continuous monitoring programmes, identifying trends and emerging risks. Drive supplier compliance improvements by working directly with manufacturers to implement corrective and preventative actions. Lead initiatives to improve supplier related processes, driving standardisation, efficiency, and effective use of data and performance insights. Act as the escalation point for complex supplier technical queries from customers and internal teams. Support customer audits and documentation requests, coordinating effectively with global partners. Collaborate with commercial and global quality teams to ensure supplier capabilities, standards, and audit approaches align with business and customer requirements. Support business critical and cross functional projects as required. Qualifications Minimum of 5 years' experience in supplier quality, quality assurance, or manufacturing quality within the food or feed ingredients industry. Proven experience managing supplier and manufacturer relationships from a quality, compliance, and regulatory perspective. Strong working knowledge of relevant industry standards and schemes, including FSSC, BRC, HACCP, FAMI QS, and Organic. Demonstrated experience leading supplier and manufacturer audits and managing corrective and preventative action processes. Previous people management or team leadership experience. Strong stakeholder management and communication skills, with the ability to effectively influence external partners. Highly organised, with the ability to manage multiple suppliers, audits, and competing priorities simultaneously. Please email us for an informal chat at .
May 02, 2026
Full time
Supplier Quality Team Leader Hybrid - 2-3 Office days, Central London Overview The Supplier Quality Team Leader is responsible for leading all aspects of supplier and manufacturer quality assurance, ensuring that globally sourced ingredients meet the highest standards of safety, compliance, and customer requirements. The role drives supplier performance, oversees audit programmes, and strengthens the Quality Management System across the supply base. You will lead a team responsible for supplier compliance, audit readiness, and continuous improvement, while supporting business growth through robust, scalable, and effective quality processes. Benefits Personal growth, including training and development opportunities Health Cash Plan Subsidised gym membership Responsibilities Lead, coach and develop the Supplier Quality team, promoting high performance, accountability, and a proactive, solutions focused culture. Set clear priorities and manage team workload across supplier audits, compliance activities, and documentation. Act as deputy to the Assistant Quality Manager as required, ensuring continuity of leadership and decision making. Own the end to end supplier quality lifecycle, including onboarding, approval, monitoring, requalification, and ongoing performance management. Lead the supplier and manufacturer audit programme and ensure timely and effective closure of non conformances. Ensure supplier documentation, including audit packs, specifications, certifications, and technical data, is accurate, current, and audit ready. Own key third party certifications (e.g. BRC, FAMI QS), working closely with certification bodies and internal stakeholders. Monitor supplier performance using KPIs, risk assessments, and continuous monitoring programmes, identifying trends and emerging risks. Drive supplier compliance improvements by working directly with manufacturers to implement corrective and preventative actions. Lead initiatives to improve supplier related processes, driving standardisation, efficiency, and effective use of data and performance insights. Act as the escalation point for complex supplier technical queries from customers and internal teams. Support customer audits and documentation requests, coordinating effectively with global partners. Collaborate with commercial and global quality teams to ensure supplier capabilities, standards, and audit approaches align with business and customer requirements. Support business critical and cross functional projects as required. Qualifications Minimum of 5 years' experience in supplier quality, quality assurance, or manufacturing quality within the food or feed ingredients industry. Proven experience managing supplier and manufacturer relationships from a quality, compliance, and regulatory perspective. Strong working knowledge of relevant industry standards and schemes, including FSSC, BRC, HACCP, FAMI QS, and Organic. Demonstrated experience leading supplier and manufacturer audits and managing corrective and preventative action processes. Previous people management or team leadership experience. Strong stakeholder management and communication skills, with the ability to effectively influence external partners. Highly organised, with the ability to manage multiple suppliers, audits, and competing priorities simultaneously. Please email us for an informal chat at .
Sphere Solutions
Assistant Site Manager
Sphere Solutions Exeter, Devon
A loyal client to Sphere are looking to appoint an Assistant Site Manager / Site Manager, for a flagship scheme in Exeter ( 260M). Your new company are a large National Main Contractor, who are one of the UK's leading Construction and Property Development businesses. My client have secured the largest Passivhaus scheme in the Student Accommodation sector. It will consist of 1,700 new build units and the Refurbishment of 300 existing units. Buildings will range in height from 3 to 8 storeys. Initially, you will be tasked with the completion of a Groundwork's package. Following this and if suitable for both parties, you have the possibility of moving across to the Internal elements of the project. For further information or to express your interest in this position, please contact Jack Durrant at your earliest convenience.
May 02, 2026
Contractor
A loyal client to Sphere are looking to appoint an Assistant Site Manager / Site Manager, for a flagship scheme in Exeter ( 260M). Your new company are a large National Main Contractor, who are one of the UK's leading Construction and Property Development businesses. My client have secured the largest Passivhaus scheme in the Student Accommodation sector. It will consist of 1,700 new build units and the Refurbishment of 300 existing units. Buildings will range in height from 3 to 8 storeys. Initially, you will be tasked with the completion of a Groundwork's package. Following this and if suitable for both parties, you have the possibility of moving across to the Internal elements of the project. For further information or to express your interest in this position, please contact Jack Durrant at your earliest convenience.
Teleperformance Ltd
Fraud/Complaints Contact Center Manager - Remote
Teleperformance Ltd Southampton, Hampshire
Job Title: Fraud/Complaints Contact Center Manager (CCM) Department: Operations Management Responsibility for: Assistant Contact Centre Managers (ACCM) Travel Required : No Reports to : VP / Director of Delivery Location: Site-Based or Working At Home Contract Type: TBC Grade: TBC Job Summary / Overview The Fraud/Complaints CCM is the manager of the staff, premises, operations and their relationship with the Clients as appropriate for his or her programme/s and site/s, ensuring that financial and quality targets are achieved according to budget, using Teleperformance standards that are applicable for the business. The CCM is responsible for operational delivery (Performance and P&L), the role based on site and/or working at home (WAH). In Complaints you will manage the LOB you must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. The role focuses on improving complaint resolution efficiency, identifying root causes, and driving continuous improvement to enhance the overall customer experience. With our Fraud telephony lines, you will manage an LOB and play a key role in protecting our customers by identifying and mitigating fraud threats. You will work collaboratively with stakeholders across the business, leveraging your expertise to help assess and enhance fraud controls. Additionally, you will engage with industry bodies and regulators to ensure alignment with best practices and regulatory requirements. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Manages and is responsible for day-to-day activities of one or more unit of operations Is fully accountable for performance of their business unit/s across all business and client targets, including all financial metrics, client KPIs, absence, attrition, engagement and others as appropriate, and takes appropriate steps with their teams (with the support of others where appropriate) to ensure good performance is consistently achieved Strategically plans with VP / Director of Delivery and executes to enhance profitability, productivity, and efficiency throughout the company's operations Owns the delivery of all financial targets and GM, by setting appropriate budgets, controlling spend and creating plans to rectify if not on target to deliver against financial forecasts Manage the daily/weekly/monthly P&L Oversees the daily operation of the call centre and its various components, ensuring SOW compliance and KPI goals. Including CSAT, ESAT and KSAT Prepares/reviews financial and/or operational analysis and reports on a daily / weekly / monthly basis Spends time on floor to audit current procedures to monitor and improve efficiency of operations Implements processes to ensure that teams can manage their operations intra-day, by day, week and month to prioritise their actions for the day Leads, manages, develops and motivates a team of ACCM's in line with organizational management processes (TOPS) with the focus on developing a highly motivated Contact Centre Carries out monthly 121s, as well as quarterly reviews and annual appraisals of performance for each ACCM, highlighting areas for coaching, training, and further development. Puts activities in place to progress performance improvements or personal development as needed Ensures ACCMs and Team Leaders in business unit/s are likewise carrying out reviews with their direct reports and performs audits to ensure high quality conversations are taking place, and appropriate support is being applied Participate in monthly and quarterly ATAC meetings Continuously investigate and introduce process improvement measures and either signing off actions or raising to a higher level if appropriate Demonstrates expertise on Teleperformance's tools, service offerings and processes, and a deep understanding of the client's requirements, to enable identification of appropriate solutions to increase performance, quality and customer experience outputs. Can also confidently talk about these options to prospective new clients and host visits to their business unit/s to showcase Teleperformance's capabilities Hosts client MBRs and QBRs as needed to ensure ongoing client confidence of performance and development of strategic direction for the business area/s Develops or assists with the development and implementation of policies and procedures consistent with those of the organisation Builds relationships and works closely with own team and key stakeholders to achieve optimum performance and engagement levels at all times, developing and implementing strategic initiatives across the site with their support Fosters a culture of high employee engagement, where local, national and global recognition programmes, awards, incentives and engagement initiatives are delivered effectively on site Creates opportunities for employees in their business unit/s to regularly voice their opinions, feedback, ideas and concerns, and responds swiftly to effectively resolve any issues. Works together with their teams and other stakeholders as necessary to identify issues and generate action
May 02, 2026
Full time
Job Title: Fraud/Complaints Contact Center Manager (CCM) Department: Operations Management Responsibility for: Assistant Contact Centre Managers (ACCM) Travel Required : No Reports to : VP / Director of Delivery Location: Site-Based or Working At Home Contract Type: TBC Grade: TBC Job Summary / Overview The Fraud/Complaints CCM is the manager of the staff, premises, operations and their relationship with the Clients as appropriate for his or her programme/s and site/s, ensuring that financial and quality targets are achieved according to budget, using Teleperformance standards that are applicable for the business. The CCM is responsible for operational delivery (Performance and P&L), the role based on site and/or working at home (WAH). In Complaints you will manage the LOB you must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. The role focuses on improving complaint resolution efficiency, identifying root causes, and driving continuous improvement to enhance the overall customer experience. With our Fraud telephony lines, you will manage an LOB and play a key role in protecting our customers by identifying and mitigating fraud threats. You will work collaboratively with stakeholders across the business, leveraging your expertise to help assess and enhance fraud controls. Additionally, you will engage with industry bodies and regulators to ensure alignment with best practices and regulatory requirements. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Manages and is responsible for day-to-day activities of one or more unit of operations Is fully accountable for performance of their business unit/s across all business and client targets, including all financial metrics, client KPIs, absence, attrition, engagement and others as appropriate, and takes appropriate steps with their teams (with the support of others where appropriate) to ensure good performance is consistently achieved Strategically plans with VP / Director of Delivery and executes to enhance profitability, productivity, and efficiency throughout the company's operations Owns the delivery of all financial targets and GM, by setting appropriate budgets, controlling spend and creating plans to rectify if not on target to deliver against financial forecasts Manage the daily/weekly/monthly P&L Oversees the daily operation of the call centre and its various components, ensuring SOW compliance and KPI goals. Including CSAT, ESAT and KSAT Prepares/reviews financial and/or operational analysis and reports on a daily / weekly / monthly basis Spends time on floor to audit current procedures to monitor and improve efficiency of operations Implements processes to ensure that teams can manage their operations intra-day, by day, week and month to prioritise their actions for the day Leads, manages, develops and motivates a team of ACCM's in line with organizational management processes (TOPS) with the focus on developing a highly motivated Contact Centre Carries out monthly 121s, as well as quarterly reviews and annual appraisals of performance for each ACCM, highlighting areas for coaching, training, and further development. Puts activities in place to progress performance improvements or personal development as needed Ensures ACCMs and Team Leaders in business unit/s are likewise carrying out reviews with their direct reports and performs audits to ensure high quality conversations are taking place, and appropriate support is being applied Participate in monthly and quarterly ATAC meetings Continuously investigate and introduce process improvement measures and either signing off actions or raising to a higher level if appropriate Demonstrates expertise on Teleperformance's tools, service offerings and processes, and a deep understanding of the client's requirements, to enable identification of appropriate solutions to increase performance, quality and customer experience outputs. Can also confidently talk about these options to prospective new clients and host visits to their business unit/s to showcase Teleperformance's capabilities Hosts client MBRs and QBRs as needed to ensure ongoing client confidence of performance and development of strategic direction for the business area/s Develops or assists with the development and implementation of policies and procedures consistent with those of the organisation Builds relationships and works closely with own team and key stakeholders to achieve optimum performance and engagement levels at all times, developing and implementing strategic initiatives across the site with their support Fosters a culture of high employee engagement, where local, national and global recognition programmes, awards, incentives and engagement initiatives are delivered effectively on site Creates opportunities for employees in their business unit/s to regularly voice their opinions, feedback, ideas and concerns, and responds swiftly to effectively resolve any issues. Works together with their teams and other stakeholders as necessary to identify issues and generate action
Bennett and Game Recruitment LTD
Assistant Quantity Surveyor
Bennett and Game Recruitment LTD Whiteley, Hampshire
A fast-growing contractor in the solar and renewables sector is seeking to appoint an Assistant Quantity Surveyor as part of a commercial team build that is at a very early stage. Backed by a 700m turnover group, with an excellent benefits package and clearly mapped progression routes, this is a genuine opportunity to get in early and build a long-term career as the business scales. The business has achieved 142% growth over the past 12 months and has clear plans to grow from 17m turnover last year to 50m within the next three years. Following rapid expansion, the company continues to invest in its people, systems and delivery capability. You will join a lean, agile commercial team, working closely with the Commercial Manager, gaining hands-on exposure, structured mentorship and early responsibility in a high-growth environment. Assistant Quantity Surveyor Salary & Benefits Salary: 30,000 to 40,000 (DOE) 25 to 30 days holiday plus Bank Holidays Pension scheme Project bonus scheme Company bonus scheme 4 years death in service cover Critical illness cover Regular team and companywide social events Comprehensive in house and external training and development Access to Udemy and other training platforms Office facilities including stocked kitchen, shower, and gym Charity fundraising days Supportive, collaborative culture with clear progression pathways Assistant Quantity Surveyor Job Overview Support the Commercial Manager with day to day commercial administration across live projects Assist with subcontract enquiries, comparisons, procurement and order placement support Help prepare valuations, applications for payment and cost reporting packs Support variation tracking, change control and commercial record keeping Assist with monthly forecasting and cost reporting inputs Collate site records, photos and evidence to support claims and final accounts Liaise with operational teams, suppliers and subcontractors to keep commercial data accurate Help embed best practice processes as the commercial function grows Assistant Quantity Surveyor Requirements 1 to 3 years' experience in an Assistant QS, Trainee QS or similar role Understanding of commercial fundamentals and strong attention to detail Confident using Excel and comfortable working with reports and trackers Proactive, organised and keen to progress in a fast-moving environment Strong communication skills, able to work with both site and office teams Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
May 02, 2026
Full time
A fast-growing contractor in the solar and renewables sector is seeking to appoint an Assistant Quantity Surveyor as part of a commercial team build that is at a very early stage. Backed by a 700m turnover group, with an excellent benefits package and clearly mapped progression routes, this is a genuine opportunity to get in early and build a long-term career as the business scales. The business has achieved 142% growth over the past 12 months and has clear plans to grow from 17m turnover last year to 50m within the next three years. Following rapid expansion, the company continues to invest in its people, systems and delivery capability. You will join a lean, agile commercial team, working closely with the Commercial Manager, gaining hands-on exposure, structured mentorship and early responsibility in a high-growth environment. Assistant Quantity Surveyor Salary & Benefits Salary: 30,000 to 40,000 (DOE) 25 to 30 days holiday plus Bank Holidays Pension scheme Project bonus scheme Company bonus scheme 4 years death in service cover Critical illness cover Regular team and companywide social events Comprehensive in house and external training and development Access to Udemy and other training platforms Office facilities including stocked kitchen, shower, and gym Charity fundraising days Supportive, collaborative culture with clear progression pathways Assistant Quantity Surveyor Job Overview Support the Commercial Manager with day to day commercial administration across live projects Assist with subcontract enquiries, comparisons, procurement and order placement support Help prepare valuations, applications for payment and cost reporting packs Support variation tracking, change control and commercial record keeping Assist with monthly forecasting and cost reporting inputs Collate site records, photos and evidence to support claims and final accounts Liaise with operational teams, suppliers and subcontractors to keep commercial data accurate Help embed best practice processes as the commercial function grows Assistant Quantity Surveyor Requirements 1 to 3 years' experience in an Assistant QS, Trainee QS or similar role Understanding of commercial fundamentals and strong attention to detail Confident using Excel and comfortable working with reports and trackers Proactive, organised and keen to progress in a fast-moving environment Strong communication skills, able to work with both site and office teams Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Opus People Solutions Ltd
Programme Support Assistant
Opus People Solutions Ltd Astwood Bank, Worcestershire
Pay rate: 14.13 Hours: 37 Monday-Friday Location: Redditch Town Hall B98 Bromsgrove Parkside B61- hybrid working available Contract: 3 months with potential extension for the right candidate up to 11 months Opus People Solutions are recruiting on behalf of Redditch Borough Council for a Programme Support Assistant to provide programme & admin support across the Leisure and Culture service to deliver the objectives of the council, team action plans and relevant strategies. Role Responsibilities: Ordering and requisitions of good/supplies and services and receipting & invoice payments Internal and external processing of post Answering residents & staff enquires and providing technical support for L&CS services as required. Completion of corporate returns such for the service such as sickness forms Co-ordination of mileage claims and mobile phone payments, annual leave, TOIL & LEIU processing Be responsible for the annual stakeholder engagement programme and coordinate responses to feedback as required. Assist the service manager plan to book training programmes for staff/club development training sessions. Oversee the booking and co-ordination of the Club/Coach forum programme for the financial year. Assisting Marketing team with promotional campaigns as required. Assisting in resident, stakeholder and user forums as required. Support community events programme as required by the DSM. Administer complaint handling/investigation and feedback to customers on behalf other service/team. Meeting co-ordination and minute taking as required for service meeting, away days and planning/development functions. Organising the booking of activity venues on behalf of the team as required. What we're looking for: An interest and passion in leisure and culture Strong administration and stakeholder engagement skills Local Authority expirience would be advantegous Apply now!
May 02, 2026
Seasonal
Pay rate: 14.13 Hours: 37 Monday-Friday Location: Redditch Town Hall B98 Bromsgrove Parkside B61- hybrid working available Contract: 3 months with potential extension for the right candidate up to 11 months Opus People Solutions are recruiting on behalf of Redditch Borough Council for a Programme Support Assistant to provide programme & admin support across the Leisure and Culture service to deliver the objectives of the council, team action plans and relevant strategies. Role Responsibilities: Ordering and requisitions of good/supplies and services and receipting & invoice payments Internal and external processing of post Answering residents & staff enquires and providing technical support for L&CS services as required. Completion of corporate returns such for the service such as sickness forms Co-ordination of mileage claims and mobile phone payments, annual leave, TOIL & LEIU processing Be responsible for the annual stakeholder engagement programme and coordinate responses to feedback as required. Assist the service manager plan to book training programmes for staff/club development training sessions. Oversee the booking and co-ordination of the Club/Coach forum programme for the financial year. Assisting Marketing team with promotional campaigns as required. Assisting in resident, stakeholder and user forums as required. Support community events programme as required by the DSM. Administer complaint handling/investigation and feedback to customers on behalf other service/team. Meeting co-ordination and minute taking as required for service meeting, away days and planning/development functions. Organising the booking of activity venues on behalf of the team as required. What we're looking for: An interest and passion in leisure and culture Strong administration and stakeholder engagement skills Local Authority expirience would be advantegous Apply now!
Autograph Recruitment
Assistant Manager
Autograph Recruitment
Accounts Assistant Manager &#(phone number removed); Chard, Somerset Autograph Recruitment are recruiting on behalf of a well-established accountancy practice in Chard who are looking to appoint an Accounts Assistant Manager to join their growing team. This is a great opportunity for an experienced practice professional to take ownership of a client portfolio while supporting junior staff and working closely with Directors. The Role: Managing a portfolio of clients as the main point of contact Preparation of accounts, tax and VAT returns Handling client queries and drafting correspondence Supporting Directors with ad-hoc work and fee billing Mentoring and supporting junior team members Reviewing accounts prepared by others (with Director support) The Ideal Candidate: Experience working within accountancy practice ACA / ACCA qualified or part-qualified (preferred) Confident managing deadlines and multiple priorities Strong communication and client-facing skills Comfortable working both independently and as part of a team The Benefits: Supportive and collaborative working environment Flexible working arrangements Private medical insurance, pension and wellness benefits On-site parking and company events Employer committed to mental health and wellbeing Interested? For more information or to apply confidentially, please contact: Jasmine Autograph Recruitment &#(phone number removed); Email: (url removed) &#(phone number removed); Phone: (phone number removed) All applications will be handled in strict confidence.
May 02, 2026
Full time
Accounts Assistant Manager &#(phone number removed); Chard, Somerset Autograph Recruitment are recruiting on behalf of a well-established accountancy practice in Chard who are looking to appoint an Accounts Assistant Manager to join their growing team. This is a great opportunity for an experienced practice professional to take ownership of a client portfolio while supporting junior staff and working closely with Directors. The Role: Managing a portfolio of clients as the main point of contact Preparation of accounts, tax and VAT returns Handling client queries and drafting correspondence Supporting Directors with ad-hoc work and fee billing Mentoring and supporting junior team members Reviewing accounts prepared by others (with Director support) The Ideal Candidate: Experience working within accountancy practice ACA / ACCA qualified or part-qualified (preferred) Confident managing deadlines and multiple priorities Strong communication and client-facing skills Comfortable working both independently and as part of a team The Benefits: Supportive and collaborative working environment Flexible working arrangements Private medical insurance, pension and wellness benefits On-site parking and company events Employer committed to mental health and wellbeing Interested? For more information or to apply confidentially, please contact: Jasmine Autograph Recruitment &#(phone number removed); Email: (url removed) &#(phone number removed); Phone: (phone number removed) All applications will be handled in strict confidence.
Teleperformance Ltd
Fraud/Complaints Contact Center Manager - Remote
Teleperformance Ltd Hull, Yorkshire
Job Title: Fraud/Complaints Contact Center Manager (CCM) Department: Operations Management Responsibility for: Assistant Contact Centre Managers (ACCM) Travel Required : No Reports to : VP / Director of Delivery Location: Site-Based or Working At Home Contract Type: TBC Grade: TBC Job Summary / Overview The Fraud/Complaints CCM is the manager of the staff, premises, operations and their relationship with the Clients as appropriate for his or her programme/s and site/s, ensuring that financial and quality targets are achieved according to budget, using Teleperformance standards that are applicable for the business. The CCM is responsible for operational delivery (Performance and P&L), the role based on site and/or working at home (WAH). In Complaints you will manage the LOB you must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. The role focuses on improving complaint resolution efficiency, identifying root causes, and driving continuous improvement to enhance the overall customer experience. With our Fraud telephony lines, you will manage an LOB and play a key role in protecting our customers by identifying and mitigating fraud threats. You will work collaboratively with stakeholders across the business, leveraging your expertise to help assess and enhance fraud controls. Additionally, you will engage with industry bodies and regulators to ensure alignment with best practices and regulatory requirements. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Manages and is responsible for day-to-day activities of one or more unit of operations Is fully accountable for performance of their business unit/s across all business and client targets, including all financial metrics, client KPIs, absence, attrition, engagement and others as appropriate, and takes appropriate steps with their teams (with the support of others where appropriate) to ensure good performance is consistently achieved Strategically plans with VP / Director of Delivery and executes to enhance profitability, productivity, and efficiency throughout the company's operations Owns the delivery of all financial targets and GM, by setting appropriate budgets, controlling spend and creating plans to rectify if not on target to deliver against financial forecasts Manage the daily/weekly/monthly P&L Oversees the daily operation of the call centre and its various components, ensuring SOW compliance and KPI goals. Including CSAT, ESAT and KSAT Prepares/reviews financial and/or operational analysis and reports on a daily / weekly / monthly basis Spends time on floor to audit current procedures to monitor and improve efficiency of operations Implements processes to ensure that teams can manage their operations intra-day, by day, week and month to prioritise their actions for the day Leads, manages, develops and motivates a team of ACCM's in line with organizational management processes (TOPS) with the focus on developing a highly motivated Contact Centre Carries out monthly 121s, as well as quarterly reviews and annual appraisals of performance for each ACCM, highlighting areas for coaching, training, and further development. Puts activities in place to progress performance improvements or personal development as needed Ensures ACCMs and Team Leaders in business unit/s are likewise carrying out reviews with their direct reports and performs audits to ensure high quality conversations are taking place, and appropriate support is being applied Participate in monthly and quarterly ATAC meetings Continuously investigate and introduce process improvement measures and either signing off actions or raising to a higher level if appropriate Demonstrates expertise on Teleperformance's tools, service offerings and processes, and a deep understanding of the client's requirements, to enable identification of appropriate solutions to increase performance, quality and customer experience outputs. Can also confidently talk about these options to prospective new clients and host visits to their business unit/s to showcase Teleperformance's capabilities Hosts client MBRs and QBRs as needed to ensure ongoing client confidence of performance and development of strategic direction for the business area/s Develops or assists with the development and implementation of policies and procedures consistent with those of the organisation Builds relationships and works closely with own team and key stakeholders to achieve optimum performance and engagement levels at all times, developing and implementing strategic initiatives across the site with their support Fosters a culture of high employee engagement, where local, national and global recognition programmes, awards, incentives and engagement initiatives are delivered effectively on site Creates opportunities for employees in their business unit/s to regularly voice their opinions, feedback, ideas and concerns, and responds swiftly to effectively resolve any issues. Works together with their teams and other stakeholders as necessary to identify issues and generate action
May 02, 2026
Full time
Job Title: Fraud/Complaints Contact Center Manager (CCM) Department: Operations Management Responsibility for: Assistant Contact Centre Managers (ACCM) Travel Required : No Reports to : VP / Director of Delivery Location: Site-Based or Working At Home Contract Type: TBC Grade: TBC Job Summary / Overview The Fraud/Complaints CCM is the manager of the staff, premises, operations and their relationship with the Clients as appropriate for his or her programme/s and site/s, ensuring that financial and quality targets are achieved according to budget, using Teleperformance standards that are applicable for the business. The CCM is responsible for operational delivery (Performance and P&L), the role based on site and/or working at home (WAH). In Complaints you will manage the LOB you must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. The role focuses on improving complaint resolution efficiency, identifying root causes, and driving continuous improvement to enhance the overall customer experience. With our Fraud telephony lines, you will manage an LOB and play a key role in protecting our customers by identifying and mitigating fraud threats. You will work collaboratively with stakeholders across the business, leveraging your expertise to help assess and enhance fraud controls. Additionally, you will engage with industry bodies and regulators to ensure alignment with best practices and regulatory requirements. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Manages and is responsible for day-to-day activities of one or more unit of operations Is fully accountable for performance of their business unit/s across all business and client targets, including all financial metrics, client KPIs, absence, attrition, engagement and others as appropriate, and takes appropriate steps with their teams (with the support of others where appropriate) to ensure good performance is consistently achieved Strategically plans with VP / Director of Delivery and executes to enhance profitability, productivity, and efficiency throughout the company's operations Owns the delivery of all financial targets and GM, by setting appropriate budgets, controlling spend and creating plans to rectify if not on target to deliver against financial forecasts Manage the daily/weekly/monthly P&L Oversees the daily operation of the call centre and its various components, ensuring SOW compliance and KPI goals. Including CSAT, ESAT and KSAT Prepares/reviews financial and/or operational analysis and reports on a daily / weekly / monthly basis Spends time on floor to audit current procedures to monitor and improve efficiency of operations Implements processes to ensure that teams can manage their operations intra-day, by day, week and month to prioritise their actions for the day Leads, manages, develops and motivates a team of ACCM's in line with organizational management processes (TOPS) with the focus on developing a highly motivated Contact Centre Carries out monthly 121s, as well as quarterly reviews and annual appraisals of performance for each ACCM, highlighting areas for coaching, training, and further development. Puts activities in place to progress performance improvements or personal development as needed Ensures ACCMs and Team Leaders in business unit/s are likewise carrying out reviews with their direct reports and performs audits to ensure high quality conversations are taking place, and appropriate support is being applied Participate in monthly and quarterly ATAC meetings Continuously investigate and introduce process improvement measures and either signing off actions or raising to a higher level if appropriate Demonstrates expertise on Teleperformance's tools, service offerings and processes, and a deep understanding of the client's requirements, to enable identification of appropriate solutions to increase performance, quality and customer experience outputs. Can also confidently talk about these options to prospective new clients and host visits to their business unit/s to showcase Teleperformance's capabilities Hosts client MBRs and QBRs as needed to ensure ongoing client confidence of performance and development of strategic direction for the business area/s Develops or assists with the development and implementation of policies and procedures consistent with those of the organisation Builds relationships and works closely with own team and key stakeholders to achieve optimum performance and engagement levels at all times, developing and implementing strategic initiatives across the site with their support Fosters a culture of high employee engagement, where local, national and global recognition programmes, awards, incentives and engagement initiatives are delivered effectively on site Creates opportunities for employees in their business unit/s to regularly voice their opinions, feedback, ideas and concerns, and responds swiftly to effectively resolve any issues. Works together with their teams and other stakeholders as necessary to identify issues and generate action
BUUK Infrastructure
Assistant Facilities Manager
BUUK Infrastructure Bury St. Edmunds, Suffolk
At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years. We provide a supportive environment that is committed to enabling our people to be the best ensuring they feel proud to be themselves and part of BUUK Infrastructure click apply for full job details
May 02, 2026
Seasonal
At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years. We provide a supportive environment that is committed to enabling our people to be the best ensuring they feel proud to be themselves and part of BUUK Infrastructure click apply for full job details
Forvis Mazars
Treasury Transformation (TMS) - Assistant Manager OR Manager
Forvis Mazars City, London
Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow, belong and impact. In Europe, Forvis Mazars has developed a leading team in Corporate Treasury Advisory with 60+ dedicated consultants supporting Treasury & Financing departments or CFO in 4 mains areas: (i) Treasury Transformation, (ii) Liquidity Optimisation; (iii) Financial Risk Management; and (iv) Operational Support. Forvis Mazars Group has recently launched a strategic initiative to boost the development of this Corporate Treasury Advisory practice with the objective to double its size within 3 years leveraging on strong existing expertise and Forvis Mazars footprint. The Opportunity Forvis Mazars is looking for an Assistant Manager or Manager to join our London team to help lead and deliver client engagements focused on Treasury Management Systems (TMS), bank connectivity and payments (including Bank Communication Tools / payment platforms). This role is ideal for someone with hands-on TMS and/or payments platform implementation experience who enjoys being client-facing, translating requirements into clear deliverables and shaping practical solutions. Where this role sits: The Assistant Manager / Manager role sits within our UK Treasury Advisory team and typically reports into an Associate Director / Director / Partner. Key Responsibilities Main activities for the role include: Participate and oversee the delivery of TMS and bank connectivity / payments (BCT) assignments (selection, implementation / PMO, optimisation, configuration, administration support, upgrades, audit, etc.), ensuring client expectations are exceeded and quality standards are met. Translate client requirements into clear deliverables and practical recommendations. Contribute to UK go-to-market initiatives to develop new opportunities related to TMS and BCT in the UK (marketing campaign, events, publication, direct approach). Identify, negotiate and secure business opportunities with the support existing Treasury Advisory teams and local partners. Support team and capability build in the UK and collaborate with Corporate Treasury Advisory colleagues across Europe. Your Profile Essential Minimum of 4 to 5 years' experience in treasury technology / treasury transformation (consulting or in-house), with hands-on exposure to TMS and/or payments platform delivery. Certified with one or more TMS platforms, such as Kyriba , ION , FIS , GTreasury (or similar). Experience leading workstreams / engagements across requirements, solution design, governance/PMO, testing/UAT and go-live readiness. Strong stakeholder management and workshop facilitation skills; comfortable with Treasury/Finance/IT audiences. Ability to turn ambiguity into structured decisions, plans and deliverables. Fluent English (written and spoken). Desirable Hands-on experience leading bank connectivity and payment factory workstreams: SWIFT / host-to-host / APIs, payment factory concepts, bank onboarding. Familiarity with treasury operating model/process redesign alongside systems. Knowledge of the UK treasury ecosystem (ACT, banks, vendors). People leadership (coaching / informal line management). What We Offer A chance to help build a growing UK treasury technology capability, backed by a strong and established European treasury advisory team. High-impact client work across treasury transformation, technology and payments. Significant autonomy and responsibility with clear progression opportunities. Hybrid working and flexible arrangements. Training and development programs in a collaborative international environment. Diversity, Equity & Inclusion At Forvis Mazars diversity, equity and inclusion are central to our values. We value our people's unique backgrounds, perspectives, and experience, and know this diversity create better outcomes for our clients. We seek to attract, develop, and retain the best talent, inclusive of sex, ethnicity, disability, socio-economic background, sexual orientation, gender identity, nationality, and faith. We select candidates based on skills, knowledge, qualifications, and experience and aim to support all our team members to reach their potential. At Forvis Mazars, we promote an environment in which you can grow your skills, belong to a team that values your ideas, and make an impact that matters.
May 02, 2026
Full time
Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow, belong and impact. In Europe, Forvis Mazars has developed a leading team in Corporate Treasury Advisory with 60+ dedicated consultants supporting Treasury & Financing departments or CFO in 4 mains areas: (i) Treasury Transformation, (ii) Liquidity Optimisation; (iii) Financial Risk Management; and (iv) Operational Support. Forvis Mazars Group has recently launched a strategic initiative to boost the development of this Corporate Treasury Advisory practice with the objective to double its size within 3 years leveraging on strong existing expertise and Forvis Mazars footprint. The Opportunity Forvis Mazars is looking for an Assistant Manager or Manager to join our London team to help lead and deliver client engagements focused on Treasury Management Systems (TMS), bank connectivity and payments (including Bank Communication Tools / payment platforms). This role is ideal for someone with hands-on TMS and/or payments platform implementation experience who enjoys being client-facing, translating requirements into clear deliverables and shaping practical solutions. Where this role sits: The Assistant Manager / Manager role sits within our UK Treasury Advisory team and typically reports into an Associate Director / Director / Partner. Key Responsibilities Main activities for the role include: Participate and oversee the delivery of TMS and bank connectivity / payments (BCT) assignments (selection, implementation / PMO, optimisation, configuration, administration support, upgrades, audit, etc.), ensuring client expectations are exceeded and quality standards are met. Translate client requirements into clear deliverables and practical recommendations. Contribute to UK go-to-market initiatives to develop new opportunities related to TMS and BCT in the UK (marketing campaign, events, publication, direct approach). Identify, negotiate and secure business opportunities with the support existing Treasury Advisory teams and local partners. Support team and capability build in the UK and collaborate with Corporate Treasury Advisory colleagues across Europe. Your Profile Essential Minimum of 4 to 5 years' experience in treasury technology / treasury transformation (consulting or in-house), with hands-on exposure to TMS and/or payments platform delivery. Certified with one or more TMS platforms, such as Kyriba , ION , FIS , GTreasury (or similar). Experience leading workstreams / engagements across requirements, solution design, governance/PMO, testing/UAT and go-live readiness. Strong stakeholder management and workshop facilitation skills; comfortable with Treasury/Finance/IT audiences. Ability to turn ambiguity into structured decisions, plans and deliverables. Fluent English (written and spoken). Desirable Hands-on experience leading bank connectivity and payment factory workstreams: SWIFT / host-to-host / APIs, payment factory concepts, bank onboarding. Familiarity with treasury operating model/process redesign alongside systems. Knowledge of the UK treasury ecosystem (ACT, banks, vendors). People leadership (coaching / informal line management). What We Offer A chance to help build a growing UK treasury technology capability, backed by a strong and established European treasury advisory team. High-impact client work across treasury transformation, technology and payments. Significant autonomy and responsibility with clear progression opportunities. Hybrid working and flexible arrangements. Training and development programs in a collaborative international environment. Diversity, Equity & Inclusion At Forvis Mazars diversity, equity and inclusion are central to our values. We value our people's unique backgrounds, perspectives, and experience, and know this diversity create better outcomes for our clients. We seek to attract, develop, and retain the best talent, inclusive of sex, ethnicity, disability, socio-economic background, sexual orientation, gender identity, nationality, and faith. We select candidates based on skills, knowledge, qualifications, and experience and aim to support all our team members to reach their potential. At Forvis Mazars, we promote an environment in which you can grow your skills, belong to a team that values your ideas, and make an impact that matters.
MorePeople
Assistant Turkey Unit Manager
MorePeople Grantham, Lincolnshire
The Company Our client is a well established and diverse agricultural and property business operating across sites in the UK. With a strong focus on high quality livestock production, the organisation manages several thousand acres of land, covering a range of agricultural activities including arable, livestock, and specialist poultry operations. The business is known for its commitment to animal welfare, operational excellence, and long term investment in both people and infrastructure. What You Will Be Doing As a Trainee Assistant/Assistant Poultry Unit Manager, you will play a key role in supporting the day-to-day running of a specialist Turkey unit. Working closely with the Unit Manager, you will help oversee site operations, livestock management, and team activities while ensuring high standards are maintained across welfare, biosecurity, and health & safety.Your responsibilities will include:Supporting the management of daily livestock operations and site performanceEnsure egg production, fertility, and stock quality meet company standardsEnsuring compliance with health & safety and biosecurity proceduresAssisting with audits and quality assurance systemsSupervising and participating in hands-on farm duties such as animal handling, egg collection and grading, bedding, cleaning, and equipment checksMaintaining accurate records and supporting operational reporting What You Need To be successful in this role, you will ideally have:Ability to handle turkeys safely in line with welfare standards Experience with or willingness to train in artificial insemination of poultry A good understanding of animal welfare and farm hygiene practicesAwareness of health & safety requirements in a farm environmentStrong communication skills, both written and verbalA proactive attitude and the ability to work effectively as part of a teamWillingness to be hands-on in a physically active role What Is in It for You Competitive salary packageOn-site 3 bedroom accommodation providedRelocation support available within the UKOngoing training and clear opportunities for career progression How to Apply If you are currenlty working with poultry and looking for on opportunity to progress with an established farming company, please get in touch to find out more. Rachel Richardson - / Or connect with me on LinkedIn No need for a polished CV, just send over what you have and we can take it from there.
May 02, 2026
Full time
The Company Our client is a well established and diverse agricultural and property business operating across sites in the UK. With a strong focus on high quality livestock production, the organisation manages several thousand acres of land, covering a range of agricultural activities including arable, livestock, and specialist poultry operations. The business is known for its commitment to animal welfare, operational excellence, and long term investment in both people and infrastructure. What You Will Be Doing As a Trainee Assistant/Assistant Poultry Unit Manager, you will play a key role in supporting the day-to-day running of a specialist Turkey unit. Working closely with the Unit Manager, you will help oversee site operations, livestock management, and team activities while ensuring high standards are maintained across welfare, biosecurity, and health & safety.Your responsibilities will include:Supporting the management of daily livestock operations and site performanceEnsure egg production, fertility, and stock quality meet company standardsEnsuring compliance with health & safety and biosecurity proceduresAssisting with audits and quality assurance systemsSupervising and participating in hands-on farm duties such as animal handling, egg collection and grading, bedding, cleaning, and equipment checksMaintaining accurate records and supporting operational reporting What You Need To be successful in this role, you will ideally have:Ability to handle turkeys safely in line with welfare standards Experience with or willingness to train in artificial insemination of poultry A good understanding of animal welfare and farm hygiene practicesAwareness of health & safety requirements in a farm environmentStrong communication skills, both written and verbalA proactive attitude and the ability to work effectively as part of a teamWillingness to be hands-on in a physically active role What Is in It for You Competitive salary packageOn-site 3 bedroom accommodation providedRelocation support available within the UKOngoing training and clear opportunities for career progression How to Apply If you are currenlty working with poultry and looking for on opportunity to progress with an established farming company, please get in touch to find out more. Rachel Richardson - / Or connect with me on LinkedIn No need for a polished CV, just send over what you have and we can take it from there.
BDO
Audit Assistant Manager - Scotland
BDO Edinburgh, Midlothian
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams leading them click apply for full job details
May 02, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams leading them click apply for full job details

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