An opportunity has arisen within this Fire Service's Business Intelligence section for a Strategic Performance and Insights Partner, based at their Headquarters in Sheffield. Strategic Performance and Insights Partner Location: Central Sheffield Hours: Full Time, 37 hours per week (Flexi Time) Contract: Permanent Salary: £36,363 - £39,152 (Grade 7) Overall Purpose You will lead the management of performance functions within the organisation, ensuring robust data governance, insightful performance reporting, and evidence-based decision support. The role drives continuous improvement across the organisation by developing and embedding performance management frameworks, coordinating service improvement events, and supporting strategic decision-making through high-quality data and analysis. About the Role To be considered for this role, you will have a proven track record of managing teams to meet deadlines, as well as experience influencing senior managers. You will be adept at evaluating reports and procedures to identify improvements, writing high-quality reports, and using analytical tools such as Excel or Power BI to analyse complex data sets. Experience in designing and applying performance management frameworks, and managing multiple projects simultaneously, is essential. You must possess a strong knowledge of statistical techniques, data quality principles, and relevant legislation such as GDPR. You must have excellent problem-solving skills, with the ability to translate complex data into actionable insights for non-technical audiences. You should be able to work both independently and collaboratively, demonstrating flexibility and adaptability. Key duties will include developing and implementing performance management frameworks and producing corporate performance reports. You will oversee data collection systems, ensure data quality, and manage the Data Quality Analysts. You will roll out data literacy and quality training, review performance indicators, coordinating statutory data returns, and supporting the development of strategic documents and policies. Closing date for applications is Sunday 24 May 2026 at 23:59pm. Interviews will be held on the week commencing 1 June 2026. Interested? To apply, please click the apply button. You will be taken to a simple CHM Recruit form where you can find out more information and complete your application by following the instructions. New starters will commence on the bottom of the salary grade and will receive increases to the top of the grade on an incremental basis. The employer offers 28 days annual leave (pro-rata) plus Bank Holidays. Annual leave increases after 5 years' service to 32 days, followed by an extra day a year up to a maximum of 37 days. The Service also operate a generous flexi time attendance scheme. Most of the employer's corporate roles offer flexi time and agile working, meaning people can vary their hours to suit their commitments outside of work as agreed with their line manager. Flexi time can be accrued with a potential of up to 13 days to be taken within a year. All eligible corporate staff are auto-enrolled onto the Local Government Pension Scheme with contributions ranging from 5.5% to 12.5%. It is a defined benefit pension scheme that means pensions are based on salary and the length of paying into the scheme. Other benefits include (but not limited to) - enhanced sick pay, access to free on-site gyms, a cycle 2 work scheme, access to emergency services discounts across a wide variety of popular companies, enhanced maternity and paternity schemes and the opportunity to join the TransaveUK credit union. The employer is committed to cultivating a diverse and inclusive workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives and talents. They warmly welcome applications from individuals who identify with underrepresented groups within their workforce, including individuals from Minority Ethnic backgrounds, women, those who identify as Lesbian, Gay, Bisexual, or Transgender (LGBT+), and individuals with disabilities. In addition, they will look to support anyone who requires Part Time/Job share working hours. The employer believes that a diverse workforce leads to innovation, creativity, and better decision-making, and they are dedicated to creating an environment where everyone can thrive. Applications from job share candidates will be considered and all applications will be given equal consideration. Please note the appointment is subject to successful pre-employment screening i.e. asylum and immigration check, references, medical screening, and a minimum of a standard level Disclosure and Barring Service (DBS) check which includes current and spent criminal records information. Enhanced checks with barred lists will be carried out for roles that undertake 'regulated activity' which is a term related to working with children or vulnerable adults. Please also note that the employer may conduct substance misuse testing on a 'for cause' basis, in line with their Substance Misuse Policy. Testing is carried out where there are reasonable grounds and this is managed confidentially and in accordance with established procedures. The employer's recruitment and selection procedures reflect their commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment. If you require any of the recruitment documents in larger print this can be arranged. No agencies please.
May 14, 2026
Full time
An opportunity has arisen within this Fire Service's Business Intelligence section for a Strategic Performance and Insights Partner, based at their Headquarters in Sheffield. Strategic Performance and Insights Partner Location: Central Sheffield Hours: Full Time, 37 hours per week (Flexi Time) Contract: Permanent Salary: £36,363 - £39,152 (Grade 7) Overall Purpose You will lead the management of performance functions within the organisation, ensuring robust data governance, insightful performance reporting, and evidence-based decision support. The role drives continuous improvement across the organisation by developing and embedding performance management frameworks, coordinating service improvement events, and supporting strategic decision-making through high-quality data and analysis. About the Role To be considered for this role, you will have a proven track record of managing teams to meet deadlines, as well as experience influencing senior managers. You will be adept at evaluating reports and procedures to identify improvements, writing high-quality reports, and using analytical tools such as Excel or Power BI to analyse complex data sets. Experience in designing and applying performance management frameworks, and managing multiple projects simultaneously, is essential. You must possess a strong knowledge of statistical techniques, data quality principles, and relevant legislation such as GDPR. You must have excellent problem-solving skills, with the ability to translate complex data into actionable insights for non-technical audiences. You should be able to work both independently and collaboratively, demonstrating flexibility and adaptability. Key duties will include developing and implementing performance management frameworks and producing corporate performance reports. You will oversee data collection systems, ensure data quality, and manage the Data Quality Analysts. You will roll out data literacy and quality training, review performance indicators, coordinating statutory data returns, and supporting the development of strategic documents and policies. Closing date for applications is Sunday 24 May 2026 at 23:59pm. Interviews will be held on the week commencing 1 June 2026. Interested? To apply, please click the apply button. You will be taken to a simple CHM Recruit form where you can find out more information and complete your application by following the instructions. New starters will commence on the bottom of the salary grade and will receive increases to the top of the grade on an incremental basis. The employer offers 28 days annual leave (pro-rata) plus Bank Holidays. Annual leave increases after 5 years' service to 32 days, followed by an extra day a year up to a maximum of 37 days. The Service also operate a generous flexi time attendance scheme. Most of the employer's corporate roles offer flexi time and agile working, meaning people can vary their hours to suit their commitments outside of work as agreed with their line manager. Flexi time can be accrued with a potential of up to 13 days to be taken within a year. All eligible corporate staff are auto-enrolled onto the Local Government Pension Scheme with contributions ranging from 5.5% to 12.5%. It is a defined benefit pension scheme that means pensions are based on salary and the length of paying into the scheme. Other benefits include (but not limited to) - enhanced sick pay, access to free on-site gyms, a cycle 2 work scheme, access to emergency services discounts across a wide variety of popular companies, enhanced maternity and paternity schemes and the opportunity to join the TransaveUK credit union. The employer is committed to cultivating a diverse and inclusive workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives and talents. They warmly welcome applications from individuals who identify with underrepresented groups within their workforce, including individuals from Minority Ethnic backgrounds, women, those who identify as Lesbian, Gay, Bisexual, or Transgender (LGBT+), and individuals with disabilities. In addition, they will look to support anyone who requires Part Time/Job share working hours. The employer believes that a diverse workforce leads to innovation, creativity, and better decision-making, and they are dedicated to creating an environment where everyone can thrive. Applications from job share candidates will be considered and all applications will be given equal consideration. Please note the appointment is subject to successful pre-employment screening i.e. asylum and immigration check, references, medical screening, and a minimum of a standard level Disclosure and Barring Service (DBS) check which includes current and spent criminal records information. Enhanced checks with barred lists will be carried out for roles that undertake 'regulated activity' which is a term related to working with children or vulnerable adults. Please also note that the employer may conduct substance misuse testing on a 'for cause' basis, in line with their Substance Misuse Policy. Testing is carried out where there are reasonable grounds and this is managed confidentially and in accordance with established procedures. The employer's recruitment and selection procedures reflect their commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment. If you require any of the recruitment documents in larger print this can be arranged. No agencies please.
Calculations and Benefits Senior Analyst We are expanding our Client Onboarding and Change team and are looking for experienced Calculation Analysts to support the delivery of work in our Calculations and Benefits Team in a consistent and market leading manner. We are delivering across the pensions administration business on small, medium, and large-scale implementation and calculation projects including new business and post-project implementation, such as GMPE. The role will work closely with the Administration business, in particular the Admin Systems and Admin BAU teams, as well as stakeholders from across Isio and third parties. The role will likely be visible to, and involve working with, all levels of the business - from Partners to frontline operational teams. These roles can be based in our Croydon, Manchester, Reading, Bristol or Birmingham city centre office with a hybrid workstyle. What does the role entail? We are looking for an individual with strong Excel skills, excellent attention to detail, an understanding of scheme rules and good communication skills. You should have a strong technical understanding, a commercial outlook, and an entrepreneurial mindset. Your key responsibilities will be: Evaluating and documenting business processes. Creating and signing off robust calculation proformas. Creating a robust test grid. Conducting user acceptance testing. Investigating calculation discrepancies. Clearly communicating design and changes to business stakeholders, technical teams, and management. Building training materials. Acting as a liaison between stakeholders, users, and technical teams to ensure effective adoption of any new system or process. Identifying new opportunities for improvement. Analysing options to identify the best fit for the business need. Managing team workflow and supporting junior team members. Providing technical guidance and development of the testing calculation proformas for legislative and scheme changes. Lead on a range of Pensions Administration Calculation Implementations and Projects. Oversee and support transformation, installation and solutions implementation, where required. Produce and present to varying stakeholders on a range of pensions administration and technology services and outcomes. Enable and adopt effective risk management and governance frameworks. Offer technical advice and support to colleagues and external stakeholders. Ensuring processes are embedded into BAU Administration and completing post implementation / project analysis to confirm acceptance and provide lessons learned. What we're looking for Essential People who are driven by Isio's purpose and values and a culture of continuous improvement, change and growth. Knowledge and understanding of UK Defined Benefit and UK Defined Contribution Pensions. Minimum three years' experience in a role focused primarily on calculation based theory and formula development. Experience mentoring, ideally managing, junior colleagues and their workload. Track record of calculation solutions implementation and transformation. Pragmatic, with a keen eye for detail. Collaborative, transparent and inclusive values. Dynamic and organised, to enable effective decision making and prioritisation. Strong analytical skills and creative approach to getting work delivered. Positive role model to colleagues and stakeholders. Personal development and ambition. Desirable Experience delivering calculations of various size and types as a Calculation analyst. Comfortable with managing stakeholders of all kinds to influence and determine acceptable solutions. Able to define clarity out of ambiguity - always seeking the underlying "why" - or rationale. Experience creating detailed reports and giving presentations. Competency in Microsoft applications including Word, Excel, and Outlook. Excellent planning, organisational, and time management skills. Presentation skills that demonstrate the ability to communicate across various mediums to both technical and non-technical audiences at all levels. Experience of working in a Pensions Administration environment. Experience of modern Pensions Administrations systems. What you can expect in return A competitive salary and market leading bonus scheme. Isio Group is an equal opportunities employer, and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us .
May 13, 2026
Full time
Calculations and Benefits Senior Analyst We are expanding our Client Onboarding and Change team and are looking for experienced Calculation Analysts to support the delivery of work in our Calculations and Benefits Team in a consistent and market leading manner. We are delivering across the pensions administration business on small, medium, and large-scale implementation and calculation projects including new business and post-project implementation, such as GMPE. The role will work closely with the Administration business, in particular the Admin Systems and Admin BAU teams, as well as stakeholders from across Isio and third parties. The role will likely be visible to, and involve working with, all levels of the business - from Partners to frontline operational teams. These roles can be based in our Croydon, Manchester, Reading, Bristol or Birmingham city centre office with a hybrid workstyle. What does the role entail? We are looking for an individual with strong Excel skills, excellent attention to detail, an understanding of scheme rules and good communication skills. You should have a strong technical understanding, a commercial outlook, and an entrepreneurial mindset. Your key responsibilities will be: Evaluating and documenting business processes. Creating and signing off robust calculation proformas. Creating a robust test grid. Conducting user acceptance testing. Investigating calculation discrepancies. Clearly communicating design and changes to business stakeholders, technical teams, and management. Building training materials. Acting as a liaison between stakeholders, users, and technical teams to ensure effective adoption of any new system or process. Identifying new opportunities for improvement. Analysing options to identify the best fit for the business need. Managing team workflow and supporting junior team members. Providing technical guidance and development of the testing calculation proformas for legislative and scheme changes. Lead on a range of Pensions Administration Calculation Implementations and Projects. Oversee and support transformation, installation and solutions implementation, where required. Produce and present to varying stakeholders on a range of pensions administration and technology services and outcomes. Enable and adopt effective risk management and governance frameworks. Offer technical advice and support to colleagues and external stakeholders. Ensuring processes are embedded into BAU Administration and completing post implementation / project analysis to confirm acceptance and provide lessons learned. What we're looking for Essential People who are driven by Isio's purpose and values and a culture of continuous improvement, change and growth. Knowledge and understanding of UK Defined Benefit and UK Defined Contribution Pensions. Minimum three years' experience in a role focused primarily on calculation based theory and formula development. Experience mentoring, ideally managing, junior colleagues and their workload. Track record of calculation solutions implementation and transformation. Pragmatic, with a keen eye for detail. Collaborative, transparent and inclusive values. Dynamic and organised, to enable effective decision making and prioritisation. Strong analytical skills and creative approach to getting work delivered. Positive role model to colleagues and stakeholders. Personal development and ambition. Desirable Experience delivering calculations of various size and types as a Calculation analyst. Comfortable with managing stakeholders of all kinds to influence and determine acceptable solutions. Able to define clarity out of ambiguity - always seeking the underlying "why" - or rationale. Experience creating detailed reports and giving presentations. Competency in Microsoft applications including Word, Excel, and Outlook. Excellent planning, organisational, and time management skills. Presentation skills that demonstrate the ability to communicate across various mediums to both technical and non-technical audiences at all levels. Experience of working in a Pensions Administration environment. Experience of modern Pensions Administrations systems. What you can expect in return A competitive salary and market leading bonus scheme. Isio Group is an equal opportunities employer, and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us .
Project Analyst Remote, Birmingham or Leeds Full-time Competitive salary + benefits Join Our Team Working for an established administration and actuarial firm with a reputation for excellence and long-term client relationships. We're looking for a proactive and detail-oriented Project Analyst to join the team and play a key role in supporting both chargeable and non-chargeable project work. If you thrive in a collaborative environment, enjoy problem-solving, and have strong pensions administration experience, we'd love to hear from you. What You'll Do You'll work closely with our project and admin teams to ensure projects are delivered on time, within budget, and to a high professional standard. Your responsibilities will include: Supporting the team on project work Contributing to project planning, budgeting, and progress monitoring Ensuring project plans are maintained, reviewed, and completed on schedule Providing regular progress updates to the Project Manager Peer reviewing project work and supporting team quality assurance Assisting with complex benefit calculations and guiding admin teams where needed Supporting new scheme take-ons , new business tenders , and identifying opportunities to enhance or expand services for clients About You We're looking for someone with a blend of technical expertise, organisational skills, and a logical approach to problem-solving. You'll need to demonstrate: Previous experience in defined benefit (DB) and defined contribution (DC) pension scheme administration Proven ability to manage projects and meet deadlines Ideally holding or working towards a professional qualification (e.g. APE, RPC, ADRP, CPC ) Strong knowledge of scheme documentation , legislation, and regulatory requirements Confident use of Microsoft Office and time-recording systems Why Join Us? You'll be part of a supportive, expert team in a respected firm that values quality, collaboration, and professional growth. We offer opportunities for career development , professional qualifications , and ongoing learning . If you're ready to make a real impact and grow your career within a forward-thinking firm, please do apply Please quote 51959 when calling Sarah at Alexander Lloyd or email them at . This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.
May 12, 2026
Contractor
Project Analyst Remote, Birmingham or Leeds Full-time Competitive salary + benefits Join Our Team Working for an established administration and actuarial firm with a reputation for excellence and long-term client relationships. We're looking for a proactive and detail-oriented Project Analyst to join the team and play a key role in supporting both chargeable and non-chargeable project work. If you thrive in a collaborative environment, enjoy problem-solving, and have strong pensions administration experience, we'd love to hear from you. What You'll Do You'll work closely with our project and admin teams to ensure projects are delivered on time, within budget, and to a high professional standard. Your responsibilities will include: Supporting the team on project work Contributing to project planning, budgeting, and progress monitoring Ensuring project plans are maintained, reviewed, and completed on schedule Providing regular progress updates to the Project Manager Peer reviewing project work and supporting team quality assurance Assisting with complex benefit calculations and guiding admin teams where needed Supporting new scheme take-ons , new business tenders , and identifying opportunities to enhance or expand services for clients About You We're looking for someone with a blend of technical expertise, organisational skills, and a logical approach to problem-solving. You'll need to demonstrate: Previous experience in defined benefit (DB) and defined contribution (DC) pension scheme administration Proven ability to manage projects and meet deadlines Ideally holding or working towards a professional qualification (e.g. APE, RPC, ADRP, CPC ) Strong knowledge of scheme documentation , legislation, and regulatory requirements Confident use of Microsoft Office and time-recording systems Why Join Us? You'll be part of a supportive, expert team in a respected firm that values quality, collaboration, and professional growth. We offer opportunities for career development , professional qualifications , and ongoing learning . If you're ready to make a real impact and grow your career within a forward-thinking firm, please do apply Please quote 51959 when calling Sarah at Alexander Lloyd or email them at . This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.
Defined Benefits Pensions Business Analyst We are looking for an experienced Defined Benefits Pensions Business Analyst to support a pensions administrator through the discovery phase of a planned migration onto IntelliPen , the pensions administration platform provided by Procentia . This is likely to be an initial 3-month engagement , focused on understanding the client's current DB pensions administration environment, capturing operational and product requirements, assessing migration readiness, and helping shape the approach for a future platform migration. The role would suit someone with deep Defined Benefits pensions knowledge, strong business analysis capability, and prior experience supporting pensions administration platform change. Key Responsibilities Lead business analysis activity during the discovery phase of a DB pensions administration platform migration. Work with pensions administrators, operations teams, SMEs and technology stakeholders to understand current-state processes, data, controls and pain points. Capture and document product, operational, functional and non-functional requirements for DB scheme administration. Support analysis of how existing DB administration processes will map onto IntelliPen or a comparable pensions administration platform. Produce clear discovery outputs including process maps, requirements documentation, stakeholder summaries, RAID inputs and recommendations. Act as a credible bridge between pensions operations, business users and technical delivery teams. Essential Experience Strong experience working with Defined Benefits pension schemes at both product and operational administration level. Proven business analysis experience within pensions administration, platform change or operational transformation environments. Experience supporting or delivering pensions administration platform migrations , ideally involving DB schemes. Understanding of DB scheme administration processes, including member records, calculations, workflows, case management, reporting, controls and regulatory considerations. Ability to engage with pensions SMEs, administrators, business users and senior stakeholders. Desirable Experience Hands-on experience with IntelliPen / Procentia .
May 08, 2026
Contractor
Defined Benefits Pensions Business Analyst We are looking for an experienced Defined Benefits Pensions Business Analyst to support a pensions administrator through the discovery phase of a planned migration onto IntelliPen , the pensions administration platform provided by Procentia . This is likely to be an initial 3-month engagement , focused on understanding the client's current DB pensions administration environment, capturing operational and product requirements, assessing migration readiness, and helping shape the approach for a future platform migration. The role would suit someone with deep Defined Benefits pensions knowledge, strong business analysis capability, and prior experience supporting pensions administration platform change. Key Responsibilities Lead business analysis activity during the discovery phase of a DB pensions administration platform migration. Work with pensions administrators, operations teams, SMEs and technology stakeholders to understand current-state processes, data, controls and pain points. Capture and document product, operational, functional and non-functional requirements for DB scheme administration. Support analysis of how existing DB administration processes will map onto IntelliPen or a comparable pensions administration platform. Produce clear discovery outputs including process maps, requirements documentation, stakeholder summaries, RAID inputs and recommendations. Act as a credible bridge between pensions operations, business users and technical delivery teams. Essential Experience Strong experience working with Defined Benefits pension schemes at both product and operational administration level. Proven business analysis experience within pensions administration, platform change or operational transformation environments. Experience supporting or delivering pensions administration platform migrations , ideally involving DB schemes. Understanding of DB scheme administration processes, including member records, calculations, workflows, case management, reporting, controls and regulatory considerations. Ability to engage with pensions SMEs, administrators, business users and senior stakeholders. Desirable Experience Hands-on experience with IntelliPen / Procentia .
Overview Are you a pensions administration professional and ready to drive meaningful change and champion operational excellence? We're looking for a Senior Business Improvement Analyst to join our Pension Operations team. This is an exciting opportunity to play a key role in shaping the future of our UK pension administration business by delivering initiatives that enhance efficiency, improve processes, and create a robust operating model. This role offers a chance to take the next step in your career and make a real impact. How you'll make an impact Support Operational Improvements: Maintain and enhance processes and communications, ensuring alignment with stakeholders and strategic priorities. Drive Transformation: Represent and advocate for operations teams during business transformation projects, ensuring their voice is heard. Support New Business Initiatives: Play a key role in due diligence, contracting, and ensuring a smooth transition to 'go live'. Enhance Reporting and Compliance: Develop internal and external reporting mechanisms, including those related to Consumer Duty and member experience measures. Optimise Offshoring Processes: Strengthen relationships with offshore teams, improve existing processes, and support the offshoring of new activities. Deliver Measurable Benefits: Ensure improvements result in increased revenue or cost reductions, contributing to the overall success of the business. About You To succeed in this role, you'll need: Experience: A seasoned professional in occupational pension scheme administration, with a strong background in transformation initiatives. Analytical Skills: A logical approach to problem solving, with the ability to use data and metrics to drive performance and efficiencies. Communication: Strong literacy skills, confidence in providing feedback, and the ability to influence internal and external stakeholders. Customer Focus: A commitment to continuous improvement and delivering exceptional customer service. Interpersonal Skills: Self motivation, the ability to work independently, and a passion for championing change. Technical Knowledge: Proficiency in Microsoft Office and pension administration systems. Desirable APMI or EPMI qualifications. Knowledge of industry developments and trends. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get; depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days. Defined contribution pension scheme, which Gallagher will also contribute to. Life insurance, which will pay 4 your basic annual salary, which you can top up to 10 . Income protection, we'll cover up to 50% of your annual income, with options to top up. Health cash plan or private medical insurance. Other benefits include: Three fully paid volunteering days per year. Employee Stock Purchase plan, offering company shares at a discount. Share incentive plan, HMRC approved, tax effective, stock purchase plan. Critical illness cover. Discounted gym membership, with over 3,000 gyms nationally. Season ticket loan. Access to a discounted voucher portal to save money on your weekly shopping or next big purchase. Emergency back up family care. And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities; if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, colour, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
May 08, 2026
Full time
Overview Are you a pensions administration professional and ready to drive meaningful change and champion operational excellence? We're looking for a Senior Business Improvement Analyst to join our Pension Operations team. This is an exciting opportunity to play a key role in shaping the future of our UK pension administration business by delivering initiatives that enhance efficiency, improve processes, and create a robust operating model. This role offers a chance to take the next step in your career and make a real impact. How you'll make an impact Support Operational Improvements: Maintain and enhance processes and communications, ensuring alignment with stakeholders and strategic priorities. Drive Transformation: Represent and advocate for operations teams during business transformation projects, ensuring their voice is heard. Support New Business Initiatives: Play a key role in due diligence, contracting, and ensuring a smooth transition to 'go live'. Enhance Reporting and Compliance: Develop internal and external reporting mechanisms, including those related to Consumer Duty and member experience measures. Optimise Offshoring Processes: Strengthen relationships with offshore teams, improve existing processes, and support the offshoring of new activities. Deliver Measurable Benefits: Ensure improvements result in increased revenue or cost reductions, contributing to the overall success of the business. About You To succeed in this role, you'll need: Experience: A seasoned professional in occupational pension scheme administration, with a strong background in transformation initiatives. Analytical Skills: A logical approach to problem solving, with the ability to use data and metrics to drive performance and efficiencies. Communication: Strong literacy skills, confidence in providing feedback, and the ability to influence internal and external stakeholders. Customer Focus: A commitment to continuous improvement and delivering exceptional customer service. Interpersonal Skills: Self motivation, the ability to work independently, and a passion for championing change. Technical Knowledge: Proficiency in Microsoft Office and pension administration systems. Desirable APMI or EPMI qualifications. Knowledge of industry developments and trends. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get; depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days. Defined contribution pension scheme, which Gallagher will also contribute to. Life insurance, which will pay 4 your basic annual salary, which you can top up to 10 . Income protection, we'll cover up to 50% of your annual income, with options to top up. Health cash plan or private medical insurance. Other benefits include: Three fully paid volunteering days per year. Employee Stock Purchase plan, offering company shares at a discount. Share incentive plan, HMRC approved, tax effective, stock purchase plan. Critical illness cover. Discounted gym membership, with over 3,000 gyms nationally. Season ticket loan. Access to a discounted voucher portal to save money on your weekly shopping or next big purchase. Emergency back up family care. And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities; if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, colour, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Arthur J. Gallagher & Co. (AJG)
Edinburgh, Midlothian
Overview Are you a pensions administration professional and ready to drive meaningful change and champion operational excellence? We're looking for a Senior Business Improvement Analyst to join our Pension Operations team. This is an exciting opportunity to play a key role in shaping the future of our UK pension administration business by delivering initiatives that enhance efficiency, improve processes, and create a robust operating model. This role offers a chance to take the next step in your career and make a real impact. How you'll make an impact Support Operational Improvements: Maintain and enhance processes and communications, ensuring alignment with stakeholders and strategic priorities. Drive Transformation: Represent and advocate for operations teams during business transformation projects, ensuring their voice is heard. Support New Business Initiatives: Play a key role in due diligence, contracting, and ensuring a smooth transition to 'go live'. Enhance Reporting and Compliance: Develop internal and external reporting mechanisms, including those related to Consumer Duty and member experience measures. Optimise Offshoring Processes: Strengthen relationships with offshore teams, improve existing processes, and support the offshoring of new activities. Deliver Measurable Benefits: Ensure improvements result in increased revenue or cost reductions, contributing to the overall success of the business. About You To succeed in this role, you'll need: Experience: A seasoned professional in occupational pension scheme administration, with a strong background in transformation initiatives. Analytical Skills: A logical approach to problem solving, with the ability to use data and metrics to drive performance and efficiencies. Communication: Strong literacy skills, confidence in providing feedback, and the ability to influence internal and external stakeholders. Customer Focus: A commitment to continuous improvement and delivering exceptional customer service. Interpersonal Skills: Self motivation, the ability to work independently, and a passion for championing change. Technical Knowledge: Proficiency in Microsoft Office and pension administration systems. Desirable APMI or EPMI qualifications. Knowledge of industry developments and trends. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get; depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days. Defined contribution pension scheme, which Gallagher will also contribute to. Life insurance, which will pay 4 your basic annual salary, which you can top up to 10 . Income protection, we'll cover up to 50% of your annual income, with options to top up. Health cash plan or private medical insurance. Other benefits include: Three fully paid volunteering days per year. Employee Stock Purchase plan, offering company shares at a discount. Share incentive plan, HMRC approved, tax effective, stock purchase plan. Critical illness cover. Discounted gym membership, with over 3,000 gyms nationally. Season ticket loan. Access to a discounted voucher portal to save money on your weekly shopping or next big purchase. Emergency back up family care. And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities; if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, colour, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
May 08, 2026
Full time
Overview Are you a pensions administration professional and ready to drive meaningful change and champion operational excellence? We're looking for a Senior Business Improvement Analyst to join our Pension Operations team. This is an exciting opportunity to play a key role in shaping the future of our UK pension administration business by delivering initiatives that enhance efficiency, improve processes, and create a robust operating model. This role offers a chance to take the next step in your career and make a real impact. How you'll make an impact Support Operational Improvements: Maintain and enhance processes and communications, ensuring alignment with stakeholders and strategic priorities. Drive Transformation: Represent and advocate for operations teams during business transformation projects, ensuring their voice is heard. Support New Business Initiatives: Play a key role in due diligence, contracting, and ensuring a smooth transition to 'go live'. Enhance Reporting and Compliance: Develop internal and external reporting mechanisms, including those related to Consumer Duty and member experience measures. Optimise Offshoring Processes: Strengthen relationships with offshore teams, improve existing processes, and support the offshoring of new activities. Deliver Measurable Benefits: Ensure improvements result in increased revenue or cost reductions, contributing to the overall success of the business. About You To succeed in this role, you'll need: Experience: A seasoned professional in occupational pension scheme administration, with a strong background in transformation initiatives. Analytical Skills: A logical approach to problem solving, with the ability to use data and metrics to drive performance and efficiencies. Communication: Strong literacy skills, confidence in providing feedback, and the ability to influence internal and external stakeholders. Customer Focus: A commitment to continuous improvement and delivering exceptional customer service. Interpersonal Skills: Self motivation, the ability to work independently, and a passion for championing change. Technical Knowledge: Proficiency in Microsoft Office and pension administration systems. Desirable APMI or EPMI qualifications. Knowledge of industry developments and trends. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get; depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days. Defined contribution pension scheme, which Gallagher will also contribute to. Life insurance, which will pay 4 your basic annual salary, which you can top up to 10 . Income protection, we'll cover up to 50% of your annual income, with options to top up. Health cash plan or private medical insurance. Other benefits include: Three fully paid volunteering days per year. Employee Stock Purchase plan, offering company shares at a discount. Share incentive plan, HMRC approved, tax effective, stock purchase plan. Critical illness cover. Discounted gym membership, with over 3,000 gyms nationally. Season ticket loan. Access to a discounted voucher portal to save money on your weekly shopping or next big purchase. Emergency back up family care. And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities; if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, colour, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Arthur J. Gallagher & Co. (AJG)
Manchester, Lancashire
Overview Are you a pensions administration professional and ready to drive meaningful change and champion operational excellence? We're looking for a Senior Business Improvement Analyst to join our Pension Operations team. This is an exciting opportunity to play a key role in shaping the future of our UK pension administration business by delivering initiatives that enhance efficiency, improve processes, and create a robust operating model. This role offers a chance to take the next step in your career and make a real impact. How you'll make an impact Support Operational Improvements: Maintain and enhance processes and communications, ensuring alignment with stakeholders and strategic priorities. Drive Transformation: Represent and advocate for operations teams during business transformation projects, ensuring their voice is heard. Support New Business Initiatives: Play a key role in due diligence, contracting, and ensuring a smooth transition to 'go live'. Enhance Reporting and Compliance: Develop internal and external reporting mechanisms, including those related to Consumer Duty and member experience measures. Optimise Offshoring Processes: Strengthen relationships with offshore teams, improve existing processes, and support the offshoring of new activities. Deliver Measurable Benefits: Ensure improvements result in increased revenue or cost reductions, contributing to the overall success of the business. About You To succeed in this role, you'll need: Experience: A seasoned professional in occupational pension scheme administration, with a strong background in transformation initiatives. Analytical Skills: A logical approach to problem solving, with the ability to use data and metrics to drive performance and efficiencies. Communication: Strong literacy skills, confidence in providing feedback, and the ability to influence internal and external stakeholders. Customer Focus: A commitment to continuous improvement and delivering exceptional customer service. Interpersonal Skills: Self motivation, the ability to work independently, and a passion for championing change. Technical Knowledge: Proficiency in Microsoft Office and pension administration systems. Desirable APMI or EPMI qualifications. Knowledge of industry developments and trends. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get; depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days. Defined contribution pension scheme, which Gallagher will also contribute to. Life insurance, which will pay 4 your basic annual salary, which you can top up to 10 . Income protection, we'll cover up to 50% of your annual income, with options to top up. Health cash plan or private medical insurance. Other benefits include: Three fully paid volunteering days per year. Employee Stock Purchase plan, offering company shares at a discount. Share incentive plan, HMRC approved, tax effective, stock purchase plan. Critical illness cover. Discounted gym membership, with over 3,000 gyms nationally. Season ticket loan. Access to a discounted voucher portal to save money on your weekly shopping or next big purchase. Emergency back up family care. And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities; if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, colour, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
May 08, 2026
Full time
Overview Are you a pensions administration professional and ready to drive meaningful change and champion operational excellence? We're looking for a Senior Business Improvement Analyst to join our Pension Operations team. This is an exciting opportunity to play a key role in shaping the future of our UK pension administration business by delivering initiatives that enhance efficiency, improve processes, and create a robust operating model. This role offers a chance to take the next step in your career and make a real impact. How you'll make an impact Support Operational Improvements: Maintain and enhance processes and communications, ensuring alignment with stakeholders and strategic priorities. Drive Transformation: Represent and advocate for operations teams during business transformation projects, ensuring their voice is heard. Support New Business Initiatives: Play a key role in due diligence, contracting, and ensuring a smooth transition to 'go live'. Enhance Reporting and Compliance: Develop internal and external reporting mechanisms, including those related to Consumer Duty and member experience measures. Optimise Offshoring Processes: Strengthen relationships with offshore teams, improve existing processes, and support the offshoring of new activities. Deliver Measurable Benefits: Ensure improvements result in increased revenue or cost reductions, contributing to the overall success of the business. About You To succeed in this role, you'll need: Experience: A seasoned professional in occupational pension scheme administration, with a strong background in transformation initiatives. Analytical Skills: A logical approach to problem solving, with the ability to use data and metrics to drive performance and efficiencies. Communication: Strong literacy skills, confidence in providing feedback, and the ability to influence internal and external stakeholders. Customer Focus: A commitment to continuous improvement and delivering exceptional customer service. Interpersonal Skills: Self motivation, the ability to work independently, and a passion for championing change. Technical Knowledge: Proficiency in Microsoft Office and pension administration systems. Desirable APMI or EPMI qualifications. Knowledge of industry developments and trends. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get; depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days. Defined contribution pension scheme, which Gallagher will also contribute to. Life insurance, which will pay 4 your basic annual salary, which you can top up to 10 . Income protection, we'll cover up to 50% of your annual income, with options to top up. Health cash plan or private medical insurance. Other benefits include: Three fully paid volunteering days per year. Employee Stock Purchase plan, offering company shares at a discount. Share incentive plan, HMRC approved, tax effective, stock purchase plan. Critical illness cover. Discounted gym membership, with over 3,000 gyms nationally. Season ticket loan. Access to a discounted voucher portal to save money on your weekly shopping or next big purchase. Emergency back up family care. And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities; if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, colour, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Arthur J. Gallagher & Co. (AJG)
Bristol, Gloucestershire
Overview Are you a pensions administration professional and ready to drive meaningful change and champion operational excellence? We're looking for a Senior Business Improvement Analyst to join our Pension Operations team. This is an exciting opportunity to play a key role in shaping the future of our UK pension administration business by delivering initiatives that enhance efficiency, improve processes, and create a robust operating model. This role offers a chance to take the next step in your career and make a real impact. How you'll make an impact Support Operational Improvements: Maintain and enhance processes and communications, ensuring alignment with stakeholders and strategic priorities. Drive Transformation: Represent and advocate for operations teams during business transformation projects, ensuring their voice is heard. Support New Business Initiatives: Play a key role in due diligence, contracting, and ensuring a smooth transition to 'go live'. Enhance Reporting and Compliance: Develop internal and external reporting mechanisms, including those related to Consumer Duty and member experience measures. Optimise Offshoring Processes: Strengthen relationships with offshore teams, improve existing processes, and support the offshoring of new activities. Deliver Measurable Benefits: Ensure improvements result in increased revenue or cost reductions, contributing to the overall success of the business. About You To succeed in this role, you'll need: Experience: A seasoned professional in occupational pension scheme administration, with a strong background in transformation initiatives. Analytical Skills: A logical approach to problem solving, with the ability to use data and metrics to drive performance and efficiencies. Communication: Strong literacy skills, confidence in providing feedback, and the ability to influence internal and external stakeholders. Customer Focus: A commitment to continuous improvement and delivering exceptional customer service. Interpersonal Skills: Self motivation, the ability to work independently, and a passion for championing change. Technical Knowledge: Proficiency in Microsoft Office and pension administration systems. Desirable APMI or EPMI qualifications. Knowledge of industry developments and trends. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get; depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days. Defined contribution pension scheme, which Gallagher will also contribute to. Life insurance, which will pay 4 your basic annual salary, which you can top up to 10 . Income protection, we'll cover up to 50% of your annual income, with options to top up. Health cash plan or private medical insurance. Other benefits include: Three fully paid volunteering days per year. Employee Stock Purchase plan, offering company shares at a discount. Share incentive plan, HMRC approved, tax effective, stock purchase plan. Critical illness cover. Discounted gym membership, with over 3,000 gyms nationally. Season ticket loan. Access to a discounted voucher portal to save money on your weekly shopping or next big purchase. Emergency back up family care. And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities; if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, colour, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
May 08, 2026
Full time
Overview Are you a pensions administration professional and ready to drive meaningful change and champion operational excellence? We're looking for a Senior Business Improvement Analyst to join our Pension Operations team. This is an exciting opportunity to play a key role in shaping the future of our UK pension administration business by delivering initiatives that enhance efficiency, improve processes, and create a robust operating model. This role offers a chance to take the next step in your career and make a real impact. How you'll make an impact Support Operational Improvements: Maintain and enhance processes and communications, ensuring alignment with stakeholders and strategic priorities. Drive Transformation: Represent and advocate for operations teams during business transformation projects, ensuring their voice is heard. Support New Business Initiatives: Play a key role in due diligence, contracting, and ensuring a smooth transition to 'go live'. Enhance Reporting and Compliance: Develop internal and external reporting mechanisms, including those related to Consumer Duty and member experience measures. Optimise Offshoring Processes: Strengthen relationships with offshore teams, improve existing processes, and support the offshoring of new activities. Deliver Measurable Benefits: Ensure improvements result in increased revenue or cost reductions, contributing to the overall success of the business. About You To succeed in this role, you'll need: Experience: A seasoned professional in occupational pension scheme administration, with a strong background in transformation initiatives. Analytical Skills: A logical approach to problem solving, with the ability to use data and metrics to drive performance and efficiencies. Communication: Strong literacy skills, confidence in providing feedback, and the ability to influence internal and external stakeholders. Customer Focus: A commitment to continuous improvement and delivering exceptional customer service. Interpersonal Skills: Self motivation, the ability to work independently, and a passion for championing change. Technical Knowledge: Proficiency in Microsoft Office and pension administration systems. Desirable APMI or EPMI qualifications. Knowledge of industry developments and trends. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get; depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days. Defined contribution pension scheme, which Gallagher will also contribute to. Life insurance, which will pay 4 your basic annual salary, which you can top up to 10 . Income protection, we'll cover up to 50% of your annual income, with options to top up. Health cash plan or private medical insurance. Other benefits include: Three fully paid volunteering days per year. Employee Stock Purchase plan, offering company shares at a discount. Share incentive plan, HMRC approved, tax effective, stock purchase plan. Critical illness cover. Discounted gym membership, with over 3,000 gyms nationally. Season ticket loan. Access to a discounted voucher portal to save money on your weekly shopping or next big purchase. Emergency back up family care. And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities; if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, colour, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
