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domestic abuse team manager
CHM-1
Production Manager (Creative, Marketing, Digital, Content and Channels)
CHM-1
Position: Production Manager (Creative, Marketing, Digital, Content and Channels) Hours: Full-time, 35 hours a week Contract: 12-month fixed term contract, Maternity Cover Location: Office-based in London N4 with the flexibility to work remotely Salary: Starting from£35,825 per annum plus excellent benefits Salary Band and Job Family: Band 2, Profession/Technical You'll start at the entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months. About the Employer This charity makes sure that people living with MS are at the centre of everything they do. And it's this commitment that unites them across the UK. Their strategy is based on what people affected by MS have told them is important to them. It gives the organisation a clear and determined focus. Their work is based on the hopes and aspirations of the MS community. Together they campaign at all levels, fund ground-breaking research and provide award winning support and information. This organisation's people are their greatest asset and the key to their success. They offer a vibrant, progressive working environment where you'll be able to make a difference. About this job Our client is looking for a proactive Production Manager to drive the planning, coordination and delivery of digital, creative and content projects that support their engagement goals. This is a key delivery role within the Digital delivery and planning team as part of the Engagement department. You will help to traffic and coordinate a wide range of small to medium projects, ensuring work is well planned, on track and clearly communicated. You'll play an important role in stakeholder management, keeping projects within agreed timeframes and resourcing constraints, while supporting the smooth flow of work across the department. You'll work closely with digital project managers and specialists within the team and with stakeholders across the organisation, helping turn ideas into high quality output. This is an exciting time to join this team as it continues to develop ways of working and delivering an ambitious engagement roadmap. This is are a supportive and vibrant team, who is dedicated to making a difference for people with MS. What you will do You'll be responsible for: Reviewing incoming briefs and leading an effective triage rocess to ensure work is prioritised, scoped and resourced appropriately Working closely with people across the team to ensure effective communication with teams who commission work with this team, from across the organisation Account management and monitoring of progress, ensuring clear communication with stakeholders at every stage Managing the day to day traffic, the production inbox and updates, scheduling and coordination of projects, working together with people across our department and external suppliers Supporting the digital project managers and senior leads by: Developing and maintaining project plans and scope of work outlines Writing up meeting notes and actions Undertaking basic risk assessments and reporting End to end coordination and management of smaller projects where relevant Effective resource management, reporting and evaluation to inform better planning Driving continuous improvement in production workflows, helping to embed consistent, efficient and scalable processes across the team Supporting with the running of the quarterly planning cycle, including team coordination and communications to all relevant stakeholders across the organisation Monitoring and reporting on progress Who they are looking for Experience coordinating or managing digital, content or creative projects Confidence juggling multiple workstreams and keeping projects on track Strong organisational skills and attention to detail Experience working with project management or workflow tools Clear, professional communication skills, both written and verbal Experience working collaboratively with creatives and stakeholders An interest in digital delivery, planning, content production and continuous improvement Please note this is a 12-month fixed term Maternity cover contact. Closing date for applications: 9:00 on Monday 11th May 2026 Interviews for shortlisted candidates will take place on 20th and 21st May 2026. You may currently be working in roles such as Digital Production Manager, Creative Producer, Junior Project Manager, Content Project Manager or Traffic Manager, particularly within digital, content, marketing or charity environments. Interested? Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to apply for the role. Please note that although you may be asked by the job board to upload a CV, you are not applying at this stage. Equal Opportunities This employer particularly welcomes applications from people with disabilities and or from ethnic minority backgrounds. Disability Confident Employer Our client is a Disability Confident Employer and they are committed to promoting equality and diversity. You will be able to ask for reasonable adjustments as part of both their recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, you will be able to contact the employer to discuss this. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about their employee benefits: This employer has a wide range of employee benefits including (but not limited to): Encouraging work life balance 38 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and them) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers' leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: in the event of miscarriage or still birth to support fertility treatments for antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how this organisation internally operates (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for the charity's activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal working hours Safeguarding This employer is committed to safeguarding and promoting the welfare of everyone who uses their services and they come into contact with. This is regardless of: Gender, race, disability, sexual orientation, religion or belief, pregnancy, gender reassignment. They recognise their particular responsibility to make sure vulnerable adults and children are protected. They have measures in place to protect everyone they come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with this organisation. You'll need to share documents showing you're eligible to work in the UK if they offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. They currently don't have a Sponsor Licence agreement with the Home Office and aren't able to support you with your visa applications click apply for full job details
May 01, 2026
Full time
Position: Production Manager (Creative, Marketing, Digital, Content and Channels) Hours: Full-time, 35 hours a week Contract: 12-month fixed term contract, Maternity Cover Location: Office-based in London N4 with the flexibility to work remotely Salary: Starting from£35,825 per annum plus excellent benefits Salary Band and Job Family: Band 2, Profession/Technical You'll start at the entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months. About the Employer This charity makes sure that people living with MS are at the centre of everything they do. And it's this commitment that unites them across the UK. Their strategy is based on what people affected by MS have told them is important to them. It gives the organisation a clear and determined focus. Their work is based on the hopes and aspirations of the MS community. Together they campaign at all levels, fund ground-breaking research and provide award winning support and information. This organisation's people are their greatest asset and the key to their success. They offer a vibrant, progressive working environment where you'll be able to make a difference. About this job Our client is looking for a proactive Production Manager to drive the planning, coordination and delivery of digital, creative and content projects that support their engagement goals. This is a key delivery role within the Digital delivery and planning team as part of the Engagement department. You will help to traffic and coordinate a wide range of small to medium projects, ensuring work is well planned, on track and clearly communicated. You'll play an important role in stakeholder management, keeping projects within agreed timeframes and resourcing constraints, while supporting the smooth flow of work across the department. You'll work closely with digital project managers and specialists within the team and with stakeholders across the organisation, helping turn ideas into high quality output. This is an exciting time to join this team as it continues to develop ways of working and delivering an ambitious engagement roadmap. This is are a supportive and vibrant team, who is dedicated to making a difference for people with MS. What you will do You'll be responsible for: Reviewing incoming briefs and leading an effective triage rocess to ensure work is prioritised, scoped and resourced appropriately Working closely with people across the team to ensure effective communication with teams who commission work with this team, from across the organisation Account management and monitoring of progress, ensuring clear communication with stakeholders at every stage Managing the day to day traffic, the production inbox and updates, scheduling and coordination of projects, working together with people across our department and external suppliers Supporting the digital project managers and senior leads by: Developing and maintaining project plans and scope of work outlines Writing up meeting notes and actions Undertaking basic risk assessments and reporting End to end coordination and management of smaller projects where relevant Effective resource management, reporting and evaluation to inform better planning Driving continuous improvement in production workflows, helping to embed consistent, efficient and scalable processes across the team Supporting with the running of the quarterly planning cycle, including team coordination and communications to all relevant stakeholders across the organisation Monitoring and reporting on progress Who they are looking for Experience coordinating or managing digital, content or creative projects Confidence juggling multiple workstreams and keeping projects on track Strong organisational skills and attention to detail Experience working with project management or workflow tools Clear, professional communication skills, both written and verbal Experience working collaboratively with creatives and stakeholders An interest in digital delivery, planning, content production and continuous improvement Please note this is a 12-month fixed term Maternity cover contact. Closing date for applications: 9:00 on Monday 11th May 2026 Interviews for shortlisted candidates will take place on 20th and 21st May 2026. You may currently be working in roles such as Digital Production Manager, Creative Producer, Junior Project Manager, Content Project Manager or Traffic Manager, particularly within digital, content, marketing or charity environments. Interested? Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to apply for the role. Please note that although you may be asked by the job board to upload a CV, you are not applying at this stage. Equal Opportunities This employer particularly welcomes applications from people with disabilities and or from ethnic minority backgrounds. Disability Confident Employer Our client is a Disability Confident Employer and they are committed to promoting equality and diversity. You will be able to ask for reasonable adjustments as part of both their recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, you will be able to contact the employer to discuss this. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about their employee benefits: This employer has a wide range of employee benefits including (but not limited to): Encouraging work life balance 38 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and them) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers' leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: in the event of miscarriage or still birth to support fertility treatments for antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how this organisation internally operates (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for the charity's activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal working hours Safeguarding This employer is committed to safeguarding and promoting the welfare of everyone who uses their services and they come into contact with. This is regardless of: Gender, race, disability, sexual orientation, religion or belief, pregnancy, gender reassignment. They recognise their particular responsibility to make sure vulnerable adults and children are protected. They have measures in place to protect everyone they come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with this organisation. You'll need to share documents showing you're eligible to work in the UK if they offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. They currently don't have a Sponsor Licence agreement with the Home Office and aren't able to support you with your visa applications click apply for full job details
Supporting Futures Consulting Ltd
Clinical Practice Lead
Supporting Futures Consulting Ltd
Role: Clinical Practice Lead Salary: £48 000 FTE Hours: 22 hours per week Contract: Permanent Location: Home-based An exciting opportunity to shape the future of specialist family based therapeutic services across the UK. Are you a Senior Clinical Leader ready to influence practice and performance at a national level? This is a rare opportunity to step into a pivotal role where your expertise will directly shape the quality, innovation, and impact of counselling and therapeutic services across the UK. We are looking for an exceptional Clinical Practice Manager to provide strategic clinical leadership, drive innovation, and oversee safeguarding, quality and governance. About the Role We are recruiting on behalf of specialist National Charity who provide niche support to families the UK and are looking for an experienced Clinical Practice Manager. You will form part of a respected national programme which works therapeutically with individuals, couples and families who present as high risk and with a range of complex needs, including physical, emotional, sexual/ domestic abuse and traumatic grief. As a key member of the leadership team, you will play a central role in transforming and modernising services ensuring consistency and excellence across both digital and face-to-face delivery. This is more than a governance role. It s an opportunity to: Influence national clinical standards and frameworks Lead innovation in therapy delivery models Shape a highly skilled, diverse practitioner workforce Embed clinical excellence into organisational strategy and growth What will you be doing? Set and evolve national clinical standards, frameworks, and ethical practice Act as the organisation s clinical authority, advising senior leaders and stakeholders Lead quality assurance and continuous improvement through data and outcomes Provide oversight on complex cases, safeguarding, and clinical risk Lead the clinical design of new services, including digital and community-based models and contribute to transformation programmes, research, and service development Partner with commercial teams to shape clinically robust service proposals Act as a thought leader for the programme, representing the organisation at conferences, professional forums and national networks Build strong external relationships across the therapy sector, regulatory bodies and academic partners Requirements for the role: Level 5/ Column B or above qualification in Relationship Therapy and a Counselling Supervision qualification MSc or Postgraduate Qualification (Level 7) in a relevant field and/ or notable published academic contribution to the development of therapy Registration as an accredited and full clinical member with an appropriate professional body (e.g. BACP, UKCP, NCPS or COSRT) Strong knowledge of clinical governance, safeguarding, and regulatory frameworks (e.g. BACP, UKCP, COSRT, NCPS) Significant senior-level experience in leading the clinical delivery of therapeutic/ support services Post qualifying counselling experience in couple counselling and sex therapy For more information, please call the team on (phone number removed) and ask to speak to Ria or email us your CV at (url removed) Supporting Futures Consulting acts as both an employer and an agency.
May 01, 2026
Full time
Role: Clinical Practice Lead Salary: £48 000 FTE Hours: 22 hours per week Contract: Permanent Location: Home-based An exciting opportunity to shape the future of specialist family based therapeutic services across the UK. Are you a Senior Clinical Leader ready to influence practice and performance at a national level? This is a rare opportunity to step into a pivotal role where your expertise will directly shape the quality, innovation, and impact of counselling and therapeutic services across the UK. We are looking for an exceptional Clinical Practice Manager to provide strategic clinical leadership, drive innovation, and oversee safeguarding, quality and governance. About the Role We are recruiting on behalf of specialist National Charity who provide niche support to families the UK and are looking for an experienced Clinical Practice Manager. You will form part of a respected national programme which works therapeutically with individuals, couples and families who present as high risk and with a range of complex needs, including physical, emotional, sexual/ domestic abuse and traumatic grief. As a key member of the leadership team, you will play a central role in transforming and modernising services ensuring consistency and excellence across both digital and face-to-face delivery. This is more than a governance role. It s an opportunity to: Influence national clinical standards and frameworks Lead innovation in therapy delivery models Shape a highly skilled, diverse practitioner workforce Embed clinical excellence into organisational strategy and growth What will you be doing? Set and evolve national clinical standards, frameworks, and ethical practice Act as the organisation s clinical authority, advising senior leaders and stakeholders Lead quality assurance and continuous improvement through data and outcomes Provide oversight on complex cases, safeguarding, and clinical risk Lead the clinical design of new services, including digital and community-based models and contribute to transformation programmes, research, and service development Partner with commercial teams to shape clinically robust service proposals Act as a thought leader for the programme, representing the organisation at conferences, professional forums and national networks Build strong external relationships across the therapy sector, regulatory bodies and academic partners Requirements for the role: Level 5/ Column B or above qualification in Relationship Therapy and a Counselling Supervision qualification MSc or Postgraduate Qualification (Level 7) in a relevant field and/ or notable published academic contribution to the development of therapy Registration as an accredited and full clinical member with an appropriate professional body (e.g. BACP, UKCP, NCPS or COSRT) Strong knowledge of clinical governance, safeguarding, and regulatory frameworks (e.g. BACP, UKCP, COSRT, NCPS) Significant senior-level experience in leading the clinical delivery of therapeutic/ support services Post qualifying counselling experience in couple counselling and sex therapy For more information, please call the team on (phone number removed) and ask to speak to Ria or email us your CV at (url removed) Supporting Futures Consulting acts as both an employer and an agency.
Aspire Recruitment
Domestic Abuse Safe Accommodation Team Leader
Aspire Recruitment Chester, Cheshire
Domestic Abuse Safe Accommodation Team Leader Cheshire West & Chester Women-only post (Section 7(2)(d) applies) Salary: £28,444 Hours: 32 per week Closing Date: When a suitable applicant is found A leading charity in the North West is seeking a passionate and experienced Team Leader to oversee Domestic Abuse Safe Accommodation services across Cheshire West & Chester. The organisation supports vulnerable women, men, young parents, and families affected by domestic abuse, homelessness, and relationship breakdown. Their mission is to empower individuals, promote safety, and support long-term recovery. About the Role As the Safe Accommodation Team Leader, you will coordinate and develop domestic abuse accommodation services, ensuring a trauma-informed, person-centred approach. You will work closely with the Operations Manager to deliver high-quality support, supervise staff, and maintain strong multi-agency partnerships. This role includes responsibility for service delivery, case management oversight, risk assessment, reporting, and ensuring compliance with safeguarding and legislative requirements. You will also contribute to partnership meetings such as MARAC, VAWG forums, and homelessness networks. Key Responsibilities Lead and coordinate safe accommodation services across the contract area Provide supervision, case audits, and support to staff and volunteers Oversee referrals, enquiries, and 24/7 access to support Maintain accurate client records, SMART plans, and risk management plans Ensure effective multi?agency working and represent the service at local meetings Monitor service outcomes, produce monthly reports, and support financial sustainability Manage accommodation-related issues including risk, ASB, and tenancy-related processes Support recruitment, induction, and development of staff Promote client involvement and ensure services remain accessible and trauma-informed Essential Experience & Knowledge Supporting individuals affected by domestic abuse, sexual violence, or stalking Strong understanding of trauma-informed practice Experience of multi-agency working (e.g., MARAC) Ability to conduct strengths, needs, and risk assessments (including DASH RIC) Experience supervising, motivating, or managing staff Knowledge of safeguarding, crisis accommodation, and community-based support Understanding of welfare benefits, including no recourse to public funds Strong crisis-resolution skills and commitment to diversity and inclusion Good IT skills, including Microsoft Office Desirable Experience in supported accommodation or dispersed housing provision Knowledge of criminal and civil proceedings relating to domestic abuse Experience enabling client involvement Requirements Relevant qualification (Management, Housing, Domestic Abuse, Women s Studies) at Level 5 or willingness to work towards it Ability to travel across the North West Access to a car with business insurance Flexibility to work evenings, weekends, and participate in a 24/7 on?call rota Valid DBS Benefits 25 days annual leave (rising to 28) bank holidays (pro rata) Auto-enrolment pension scheme Employee health plan Reduced gym membership Bike-to-work and tech schemes Christmas savings scheme Flexi-time for non?rota posts Free parking Staff discounts Bonus scheme for introducing new employees Please call Helen on (phone number removed) or email: (url removed) This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
May 01, 2026
Full time
Domestic Abuse Safe Accommodation Team Leader Cheshire West & Chester Women-only post (Section 7(2)(d) applies) Salary: £28,444 Hours: 32 per week Closing Date: When a suitable applicant is found A leading charity in the North West is seeking a passionate and experienced Team Leader to oversee Domestic Abuse Safe Accommodation services across Cheshire West & Chester. The organisation supports vulnerable women, men, young parents, and families affected by domestic abuse, homelessness, and relationship breakdown. Their mission is to empower individuals, promote safety, and support long-term recovery. About the Role As the Safe Accommodation Team Leader, you will coordinate and develop domestic abuse accommodation services, ensuring a trauma-informed, person-centred approach. You will work closely with the Operations Manager to deliver high-quality support, supervise staff, and maintain strong multi-agency partnerships. This role includes responsibility for service delivery, case management oversight, risk assessment, reporting, and ensuring compliance with safeguarding and legislative requirements. You will also contribute to partnership meetings such as MARAC, VAWG forums, and homelessness networks. Key Responsibilities Lead and coordinate safe accommodation services across the contract area Provide supervision, case audits, and support to staff and volunteers Oversee referrals, enquiries, and 24/7 access to support Maintain accurate client records, SMART plans, and risk management plans Ensure effective multi?agency working and represent the service at local meetings Monitor service outcomes, produce monthly reports, and support financial sustainability Manage accommodation-related issues including risk, ASB, and tenancy-related processes Support recruitment, induction, and development of staff Promote client involvement and ensure services remain accessible and trauma-informed Essential Experience & Knowledge Supporting individuals affected by domestic abuse, sexual violence, or stalking Strong understanding of trauma-informed practice Experience of multi-agency working (e.g., MARAC) Ability to conduct strengths, needs, and risk assessments (including DASH RIC) Experience supervising, motivating, or managing staff Knowledge of safeguarding, crisis accommodation, and community-based support Understanding of welfare benefits, including no recourse to public funds Strong crisis-resolution skills and commitment to diversity and inclusion Good IT skills, including Microsoft Office Desirable Experience in supported accommodation or dispersed housing provision Knowledge of criminal and civil proceedings relating to domestic abuse Experience enabling client involvement Requirements Relevant qualification (Management, Housing, Domestic Abuse, Women s Studies) at Level 5 or willingness to work towards it Ability to travel across the North West Access to a car with business insurance Flexibility to work evenings, weekends, and participate in a 24/7 on?call rota Valid DBS Benefits 25 days annual leave (rising to 28) bank holidays (pro rata) Auto-enrolment pension scheme Employee health plan Reduced gym membership Bike-to-work and tech schemes Christmas savings scheme Flexi-time for non?rota posts Free parking Staff discounts Bonus scheme for introducing new employees Please call Helen on (phone number removed) or email: (url removed) This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
MAYORS OFFICE FOR POLICING AND CRIME
Senior Policy and Commissioning Manager
MAYORS OFFICE FOR POLICING AND CRIME Southwark, London
Senior Policy and Commissioning Manager Reference : PN00284A Salary : £68,454.00 - £76,836.00 Contract type : Permanent, Full Time About the role The Mayor's Office for Policing and Crime (MOPAC) is the organisation through which the Mayor of London exercises his role as the Police and Crime Commissioner for London and is led by the Deputy Mayor for Policing and Crime. MOPAC undertakes a broad range of statutory duties and works closely with the Mayor of London, Deputy Mayor and Metropolitan Police Service to deliver the priorities that will create safer London communities. This is a great opportunity to lead a team within MOPAC's Commissioning and Partnership Directorate with the core responsibility for delivering better outcomes for Londoners. There are two roles being recruited to - one leading a team tackling VAWG and the other our Children & Young People's team. You will have a key role in delivering on the Mayor's Police and Crime Plan and his Violence Against Women and Girls Strategy, supporting MOPAC's overall mission to make London a safe city. The Commissioning and Partnerships Directorate delivers over 200 programmes and projects at any one time, focussing on delivering system change and better outcomes for Londoners. This could include : Better and more integrated services for victims, including specialist support for child victims of abuse and exploitation. Transforming London's system response to sexual violence. Driving a child first approach for those involved and affected by the Criminal Justice System (CJS) in London. Convening partners and delivering services to reduce reoffending and making improvements to how the justice system works. The successful candidate will be an experienced and innovative commissioner or policy maker responsible for leading the development of policy, managing the commissioning of services and strengthening effective relationships with partners across a focused portfolio of priorities. As a Senior Policy & Commissioning Manager for the Children & Young People's team you will lead a number of experienced individuals who design policy and commission services that support some of London's most vulnerable children affected by violence, exploitation, abuse and neglect. You'll drive delivery activity, policy development and oversight across areas such as serious youth violence, exploitation, child sexual abuse, county lines, safeguarding and the Child First. For the VAWG Team, your leadership of your team will include directing and overseeing policy and commissioning design and development for VAWG including domestic abuse, as well as working closely with the GLA in the delivery of the Mayor's safe accommodation duties for London. Leading on a portfolio of programmes, you will work together with teams across MOPAC, the Met, VRU and the GLA. As well as being a key point of engagement with Local Authorities, NHS and our CJS Statutory partners (including Probation and Prisons), you will work with central government and organisations in the Voluntary and Community Sector. With a relentless focus on equality, diversity and inclusion, you will collaboratively design commissioned services that impact on the outcomes for Londoners in our strategies, ensuring that any disproportionate impact on, and the specific needs of, minoritised communities are addressed. We are looking for someone who has: Strong experience of policy development and evidence-based commissioning, with a proven track record of successfully delivering outcomes. Ability to effectively manage and lead teams. Strong understanding and knowledge of VAWG, children & young people's or CJS policy, alongside an understanding of crime prevention and policing. Experience of developing and implementing programmes at pace, through developing strategic plans, managing resource and working flexibly to meet Mayoral priorities. Experience of managing budgets and strong financial awareness and scrutiny to ensure effective accountability for public spend. Exceptional ability to build relationships, influence and negotiate with a wide range of internal and external stakeholders, including the MPS and CJS partners, to deliver programme objectives and problem solve within complex systems and relationships. Strong written and verbal communication skills. Want to find out what it's like to work with MOPAC? You can find out more about MOPAC by visiting our website. If you have a question about the role or the recruitment process, please contact a member of the HR team via email on . If you have a specific question about this role please contact Tom Burnham, You may also find it useful to talk to a current Senior Policy and Commissioning Manager. In this case please contact: Ruth Bloomfield . Application closing date : Sunday, 17 May 2026 - 23:59. Interview date : Week commencing 1 June 2026.
Apr 30, 2026
Full time
Senior Policy and Commissioning Manager Reference : PN00284A Salary : £68,454.00 - £76,836.00 Contract type : Permanent, Full Time About the role The Mayor's Office for Policing and Crime (MOPAC) is the organisation through which the Mayor of London exercises his role as the Police and Crime Commissioner for London and is led by the Deputy Mayor for Policing and Crime. MOPAC undertakes a broad range of statutory duties and works closely with the Mayor of London, Deputy Mayor and Metropolitan Police Service to deliver the priorities that will create safer London communities. This is a great opportunity to lead a team within MOPAC's Commissioning and Partnership Directorate with the core responsibility for delivering better outcomes for Londoners. There are two roles being recruited to - one leading a team tackling VAWG and the other our Children & Young People's team. You will have a key role in delivering on the Mayor's Police and Crime Plan and his Violence Against Women and Girls Strategy, supporting MOPAC's overall mission to make London a safe city. The Commissioning and Partnerships Directorate delivers over 200 programmes and projects at any one time, focussing on delivering system change and better outcomes for Londoners. This could include : Better and more integrated services for victims, including specialist support for child victims of abuse and exploitation. Transforming London's system response to sexual violence. Driving a child first approach for those involved and affected by the Criminal Justice System (CJS) in London. Convening partners and delivering services to reduce reoffending and making improvements to how the justice system works. The successful candidate will be an experienced and innovative commissioner or policy maker responsible for leading the development of policy, managing the commissioning of services and strengthening effective relationships with partners across a focused portfolio of priorities. As a Senior Policy & Commissioning Manager for the Children & Young People's team you will lead a number of experienced individuals who design policy and commission services that support some of London's most vulnerable children affected by violence, exploitation, abuse and neglect. You'll drive delivery activity, policy development and oversight across areas such as serious youth violence, exploitation, child sexual abuse, county lines, safeguarding and the Child First. For the VAWG Team, your leadership of your team will include directing and overseeing policy and commissioning design and development for VAWG including domestic abuse, as well as working closely with the GLA in the delivery of the Mayor's safe accommodation duties for London. Leading on a portfolio of programmes, you will work together with teams across MOPAC, the Met, VRU and the GLA. As well as being a key point of engagement with Local Authorities, NHS and our CJS Statutory partners (including Probation and Prisons), you will work with central government and organisations in the Voluntary and Community Sector. With a relentless focus on equality, diversity and inclusion, you will collaboratively design commissioned services that impact on the outcomes for Londoners in our strategies, ensuring that any disproportionate impact on, and the specific needs of, minoritised communities are addressed. We are looking for someone who has: Strong experience of policy development and evidence-based commissioning, with a proven track record of successfully delivering outcomes. Ability to effectively manage and lead teams. Strong understanding and knowledge of VAWG, children & young people's or CJS policy, alongside an understanding of crime prevention and policing. Experience of developing and implementing programmes at pace, through developing strategic plans, managing resource and working flexibly to meet Mayoral priorities. Experience of managing budgets and strong financial awareness and scrutiny to ensure effective accountability for public spend. Exceptional ability to build relationships, influence and negotiate with a wide range of internal and external stakeholders, including the MPS and CJS partners, to deliver programme objectives and problem solve within complex systems and relationships. Strong written and verbal communication skills. Want to find out what it's like to work with MOPAC? You can find out more about MOPAC by visiting our website. If you have a question about the role or the recruitment process, please contact a member of the HR team via email on . If you have a specific question about this role please contact Tom Burnham, You may also find it useful to talk to a current Senior Policy and Commissioning Manager. In this case please contact: Ruth Bloomfield . Application closing date : Sunday, 17 May 2026 - 23:59. Interview date : Week commencing 1 June 2026.
SPS
Office Administrator
SPS City, Belfast
Job Purpose The Workplace Experience Support Specialist delivers exceptional workplace and guest experiences, ensuring customers have access to the services, spaces, and support needed to work safely, comfortably, and compliantly. Operating flexibly across the office-on the floor or from the One Team Hub-you will provide welcome services, meeting and event support, workplace operations, compliance activities, and logistics. This role combines responsibilities traditionally held by multiple teams, creating a varied and dynamic working environment. Key Responsibilities Guest Welcome & Customer Experience Deliver concierge-level service with strong knowledge of PwC spaces and the local area. Support Welcome teams when required Manage visitor access, badge hosting, and adhere to security protocols, including tailgating prevention. Work closely with the Workplace Experience Manager on safety, access management, and contractor coordination. Meeting Rooms & Events Support Coordinate and monitor meeting room and event bookings, including catering and hosting requirements. Support hospitality operations and refreshment setup. Assist with event creation, room layout planning, visitor management, issue resolution, and post-event feedback. Floor Management & Space Ownership Conduct regular checks of meeting rooms, lounges, cloakrooms, and office floors to ensure readiness and cleanliness. Log, track, and escalate faults as needed. Support AV/IT queries, locker systems, and service hub replenishment. Build strong relationships with PwC teams and act as a visible, proactive workplace presence. Workplace Support & Compliance Support the WEM/Deputy with facilities management tasks including fabric checks, equipment safety, asset tagging, and sensor monitoring. Assist with internal/external audits, contractor escorts, DSE checks, and evacuation support. Help colleagues navigate workplace technology, space usage, and reporting tools. Mail, Parcels, Courier & Print Services Process domestic/international couriers, tracked mail, and IT equipment dispatch. Manage inbound deliveries, internal mail, and standard postal services. Support print requests, finishing, quality control, secure file deletion, and consumable replenishment (office dependent). One Team Collaboration Work closely with all workplace service partners to maintain consistent, seamless "One Team" delivery. Proactively complete quick tasks and support colleagues across service lines. Health & Safety Use equipment safely and report any risks, deficiencies, or faults immediately. Follow SPS health and safety policies and training requirements. Escalate issues or training needs to the line manager promptly. Skills & Experience Experience in workplace services, facilities, hospitality, or front-of-house environments. Excellent customer service, communication, and relationship-building abilities. Confident with Microsoft Teams, MS Office, ServiceNow, EMS, and workplace technology. Capable of supporting AV/IT peripherals and basic troubleshooting. Organised, adaptable, and able to balance planned and reactive tasks effectively. Resilient and quick to respond to queries, incidents, or operational needs. Equal Opportunities SPS is committed to a diverse, inclusive, and supportive workplace. Employee-led networks champion gender equality, LGBTQIA+ inclusion, neurodiversity, disability, wellbeing, cultural diversity, menopause support, domestic abuse support, and men's wellbeing. We are a Disability Confident employer-candidates with disabilities who meet the essential criteria will be progressed to the next stage, with reasonable adjustments available.
Apr 30, 2026
Full time
Job Purpose The Workplace Experience Support Specialist delivers exceptional workplace and guest experiences, ensuring customers have access to the services, spaces, and support needed to work safely, comfortably, and compliantly. Operating flexibly across the office-on the floor or from the One Team Hub-you will provide welcome services, meeting and event support, workplace operations, compliance activities, and logistics. This role combines responsibilities traditionally held by multiple teams, creating a varied and dynamic working environment. Key Responsibilities Guest Welcome & Customer Experience Deliver concierge-level service with strong knowledge of PwC spaces and the local area. Support Welcome teams when required Manage visitor access, badge hosting, and adhere to security protocols, including tailgating prevention. Work closely with the Workplace Experience Manager on safety, access management, and contractor coordination. Meeting Rooms & Events Support Coordinate and monitor meeting room and event bookings, including catering and hosting requirements. Support hospitality operations and refreshment setup. Assist with event creation, room layout planning, visitor management, issue resolution, and post-event feedback. Floor Management & Space Ownership Conduct regular checks of meeting rooms, lounges, cloakrooms, and office floors to ensure readiness and cleanliness. Log, track, and escalate faults as needed. Support AV/IT queries, locker systems, and service hub replenishment. Build strong relationships with PwC teams and act as a visible, proactive workplace presence. Workplace Support & Compliance Support the WEM/Deputy with facilities management tasks including fabric checks, equipment safety, asset tagging, and sensor monitoring. Assist with internal/external audits, contractor escorts, DSE checks, and evacuation support. Help colleagues navigate workplace technology, space usage, and reporting tools. Mail, Parcels, Courier & Print Services Process domestic/international couriers, tracked mail, and IT equipment dispatch. Manage inbound deliveries, internal mail, and standard postal services. Support print requests, finishing, quality control, secure file deletion, and consumable replenishment (office dependent). One Team Collaboration Work closely with all workplace service partners to maintain consistent, seamless "One Team" delivery. Proactively complete quick tasks and support colleagues across service lines. Health & Safety Use equipment safely and report any risks, deficiencies, or faults immediately. Follow SPS health and safety policies and training requirements. Escalate issues or training needs to the line manager promptly. Skills & Experience Experience in workplace services, facilities, hospitality, or front-of-house environments. Excellent customer service, communication, and relationship-building abilities. Confident with Microsoft Teams, MS Office, ServiceNow, EMS, and workplace technology. Capable of supporting AV/IT peripherals and basic troubleshooting. Organised, adaptable, and able to balance planned and reactive tasks effectively. Resilient and quick to respond to queries, incidents, or operational needs. Equal Opportunities SPS is committed to a diverse, inclusive, and supportive workplace. Employee-led networks champion gender equality, LGBTQIA+ inclusion, neurodiversity, disability, wellbeing, cultural diversity, menopause support, domestic abuse support, and men's wellbeing. We are a Disability Confident employer-candidates with disabilities who meet the essential criteria will be progressed to the next stage, with reasonable adjustments available.
Shelter
Senior Partnerships Manager
Shelter Hackney, London
Do you have proven experience of working in an advice related environment, where there has been a focus on financial and housing issues, plus a real desire to help improve people's financial health? Then join Shelter as a Senior Partnerships Manager and you could soon be responsible for managing our innovative Breaking the Cycle programme . About Breaking the Cycle Breaking the Cycle is an innovative access-to-banking programme led by Shelter, designed to help people with no fixed address take a vital step out of homelessness by gaining access to basic banking services. Delivered in partnership with HSBC UK and a nationwide network of charities and local organisations, the programme supports vulnerable individuals-including those experiencing rough sleeping, seeking asylum, or escaping domestic abuse-to become financially included. Recognised by HM Treasury as a key initiative within its 2025 Financial Inclusion Strategy, Breaking the Cycle is now expanding through a 12-month pilot with five major high street banks, alongside UK Finance, representing over 300 firms across the sector. About the role The Senior Partnerships Manager will lead and shape the expansion of the Breaking the Cycle programme at Shelter, providing strategic direction and overseeing relationships with key financial institutions including HSBC UK, Barclays, Santander UK, Nationwide Building Society, Lloyds Banking Group and NatWest Group. Responsible for delivering a high-profile expansion pilot in collaboration with UK Finance and HM Treasury, the role combines senior stakeholder management with programme leadership-driving growth, managing risk, and ensuring strong governance and safeguarding. Leading a team of Partnership Executives, the postholder will oversee onboarding of new partners, refine processes, negotiate complex agreements, and ensure effective delivery across a diverse charity network. They will also play a key role in promoting the programme through campaigns and external engagement, while delivering robust reporting, identifying future growth opportunities-including digital expansion-and securing long-term investment and impact. About you We're looking for a confident and collaborative professional with proven experience managing complex, multi-partner programmes or projects across diverse organisations. You'll bring a strong understanding of financial inclusion or similar initiatives, with the ability to engage and influence a wide range of stakeholders-from senior leaders to frontline delivery teams. Comfortable presenting both in-person and online, you'll also have experience chairing steering groups and driving alignment across partners. You'll be a team player who works effectively with internal colleagues to deliver wider organisational goals, and you'll be confident using a range of IT tools, including Microsoft Office and reporting systems, to manage, track and communicate impact. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. How to apply Please click ' Apply for Job ' below. You are required to submit your work history and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We work together to achieve our shared purpose We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered. About Shelter Home is a human right. It's our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Apr 30, 2026
Full time
Do you have proven experience of working in an advice related environment, where there has been a focus on financial and housing issues, plus a real desire to help improve people's financial health? Then join Shelter as a Senior Partnerships Manager and you could soon be responsible for managing our innovative Breaking the Cycle programme . About Breaking the Cycle Breaking the Cycle is an innovative access-to-banking programme led by Shelter, designed to help people with no fixed address take a vital step out of homelessness by gaining access to basic banking services. Delivered in partnership with HSBC UK and a nationwide network of charities and local organisations, the programme supports vulnerable individuals-including those experiencing rough sleeping, seeking asylum, or escaping domestic abuse-to become financially included. Recognised by HM Treasury as a key initiative within its 2025 Financial Inclusion Strategy, Breaking the Cycle is now expanding through a 12-month pilot with five major high street banks, alongside UK Finance, representing over 300 firms across the sector. About the role The Senior Partnerships Manager will lead and shape the expansion of the Breaking the Cycle programme at Shelter, providing strategic direction and overseeing relationships with key financial institutions including HSBC UK, Barclays, Santander UK, Nationwide Building Society, Lloyds Banking Group and NatWest Group. Responsible for delivering a high-profile expansion pilot in collaboration with UK Finance and HM Treasury, the role combines senior stakeholder management with programme leadership-driving growth, managing risk, and ensuring strong governance and safeguarding. Leading a team of Partnership Executives, the postholder will oversee onboarding of new partners, refine processes, negotiate complex agreements, and ensure effective delivery across a diverse charity network. They will also play a key role in promoting the programme through campaigns and external engagement, while delivering robust reporting, identifying future growth opportunities-including digital expansion-and securing long-term investment and impact. About you We're looking for a confident and collaborative professional with proven experience managing complex, multi-partner programmes or projects across diverse organisations. You'll bring a strong understanding of financial inclusion or similar initiatives, with the ability to engage and influence a wide range of stakeholders-from senior leaders to frontline delivery teams. Comfortable presenting both in-person and online, you'll also have experience chairing steering groups and driving alignment across partners. You'll be a team player who works effectively with internal colleagues to deliver wider organisational goals, and you'll be confident using a range of IT tools, including Microsoft Office and reporting systems, to manage, track and communicate impact. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. How to apply Please click ' Apply for Job ' below. You are required to submit your work history and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We work together to achieve our shared purpose We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered. About Shelter Home is a human right. It's our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
CHM-1
Social and Digital Media Creator
CHM-1
Position: Social and Digital Media Creator Hours: Full-time, 35 hours a week Contract: Permanent Location: Office-based in London N4, with flexibility to work remotely Salary: Starting from £33,044 per annum plus excellent benefits Salary Band and Job Family: Band 2, Charity You will start at the entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months. About the Employer This charity makes sure that people living with MS are at the centre of everything they do. And it's this commitment that unites them across the UK. Their strategy is based on what people affected by MS have told them is important to them. It gives the organisation a clear and determined focus. Their work is based on the hopes and aspirations of the MS community. Together they campaign at all levels, fund ground-breaking research and provide award winning support and information. This organisation's people are their greatest asset and the key to their success. They offer a vibrant, progressive working environment where you'll be able to make a difference. About this job Our client is looking for a dynamic Social and Digital Media Creator to join their team. You'll be a real digital native, with experience delivering engaging campaigns across paid media, organic social media and email. Day to you'll manage, moderate and optimise the charity's digital channels and email communications - all integral shop windows for the brand. You will deliver accessible and inclusive content viewed millions of times by over 210,000 followers. Planning and delivering targeted social and paid media strategies is a key part of this role. You will lead social content production, create engaging videos, graphics, and community-focused posts to support people living with MS. The role also involves planning, writing, building, and sending targeted emails to key audiences using DotDigital, the charity's email service provider. The Social and Digital Media Creator generates and utilises channel and content insights to increase engagement, raise awareness, and drive conversions against KPIs. If you're a well-rounded social media expert looking to make a real difference, this charity woould love to hear from you! Closing date for applications: 9:00 on Monday 11th May 2026 Interested? Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to apply for the role. Please note that although you may be asked by the job board to upload a CV, you are not applying at this stage. Equal Opportunities This employer particularly welcomes applications from people with disabilities and or from ethnic minority backgrounds. Disability Confident Employer Our client is a Disability Confident Employer and they are committed to promoting equality and diversity. You will be able to ask for reasonable adjustments as part of both their recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, you will be able to contact the employer to discuss this. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about their employee benefits: This employer has a wide range of employee benefits including (but not limited to): Encouraging work life balance 38 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and them) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers' leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: in the event of miscarriage or still birth to support fertility treatments for antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how this organisation internally operates (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for the charity's activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal working hours Safeguarding This employer is committed to safeguarding and promoting the welfare of everyone who uses their services and they come into contact with. This is regardless of: Gender, race, disability, sexual orientation, religion or belief, pregnancy, gender reassignment. They recognise their particular responsibility to make sure vulnerable adults and children are protected. They have measures in place to protect everyone they come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with this organisation. You'll need to share documents showing you're eligible to work in the UK if they offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. They currently don't have a Sponsor Licence agreement with the Home Office and aren't able to support you with your visa applications. No agencies please.
Apr 30, 2026
Full time
Position: Social and Digital Media Creator Hours: Full-time, 35 hours a week Contract: Permanent Location: Office-based in London N4, with flexibility to work remotely Salary: Starting from £33,044 per annum plus excellent benefits Salary Band and Job Family: Band 2, Charity You will start at the entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months. About the Employer This charity makes sure that people living with MS are at the centre of everything they do. And it's this commitment that unites them across the UK. Their strategy is based on what people affected by MS have told them is important to them. It gives the organisation a clear and determined focus. Their work is based on the hopes and aspirations of the MS community. Together they campaign at all levels, fund ground-breaking research and provide award winning support and information. This organisation's people are their greatest asset and the key to their success. They offer a vibrant, progressive working environment where you'll be able to make a difference. About this job Our client is looking for a dynamic Social and Digital Media Creator to join their team. You'll be a real digital native, with experience delivering engaging campaigns across paid media, organic social media and email. Day to you'll manage, moderate and optimise the charity's digital channels and email communications - all integral shop windows for the brand. You will deliver accessible and inclusive content viewed millions of times by over 210,000 followers. Planning and delivering targeted social and paid media strategies is a key part of this role. You will lead social content production, create engaging videos, graphics, and community-focused posts to support people living with MS. The role also involves planning, writing, building, and sending targeted emails to key audiences using DotDigital, the charity's email service provider. The Social and Digital Media Creator generates and utilises channel and content insights to increase engagement, raise awareness, and drive conversions against KPIs. If you're a well-rounded social media expert looking to make a real difference, this charity woould love to hear from you! Closing date for applications: 9:00 on Monday 11th May 2026 Interested? Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to apply for the role. Please note that although you may be asked by the job board to upload a CV, you are not applying at this stage. Equal Opportunities This employer particularly welcomes applications from people with disabilities and or from ethnic minority backgrounds. Disability Confident Employer Our client is a Disability Confident Employer and they are committed to promoting equality and diversity. You will be able to ask for reasonable adjustments as part of both their recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, you will be able to contact the employer to discuss this. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about their employee benefits: This employer has a wide range of employee benefits including (but not limited to): Encouraging work life balance 38 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and them) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers' leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: in the event of miscarriage or still birth to support fertility treatments for antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how this organisation internally operates (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for the charity's activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal working hours Safeguarding This employer is committed to safeguarding and promoting the welfare of everyone who uses their services and they come into contact with. This is regardless of: Gender, race, disability, sexual orientation, religion or belief, pregnancy, gender reassignment. They recognise their particular responsibility to make sure vulnerable adults and children are protected. They have measures in place to protect everyone they come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with this organisation. You'll need to share documents showing you're eligible to work in the UK if they offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. They currently don't have a Sponsor Licence agreement with the Home Office and aren't able to support you with your visa applications. No agencies please.
Red Snapper Recruitment Limited
Team Manager - Safer Accomodation
Red Snapper Recruitment Limited Nottingham, Nottinghamshire
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Team Manager - Safer Accommodation & Response to Complexity (R2C) Location: Nottingham - Women's Aid premises, including co-location with statutory partners and community settings Hours: 30 hours per week Contract: 6 month temporary to Permanent Salary: 25,855.14 About the Role We are seeking an experienced and passionate Domestic Abuse specialist to join our leadership team as a Team Manager within our Safer Accommodation and Response to Complexity (R2C) services. This is a key leadership role responsible for managing a team delivering high-quality, trauma-informed, and survivor-centred support to women and children affected by domestic abuse. You will play a vital role in ensuring service excellence, supporting staff development, and shaping innovative responses to complex needs. This is an exciting opportunity for someone who thrives in a fast-paced environment and is committed to making a meaningful difference in the lives of survivors. Key Responsibilities Service Management & Delivery Lead the delivery of high-quality, survivor-focused services across varying risk levels Ensure compliance with contracts, policies, and national standards Oversee risk management and safeguarding practices for both survivors and staff Contribute to service development aligned with strategic priorities Team Leadership & Development Line manage and support Survivor Advocacy Support Workers Lead recruitment, supervision, and performance management Facilitate team meetings, case reviews, and reflective practice Foster a positive, inclusive, and high-performing team culture Strategic & Partnership Working Build strong relationships with statutory and community partners Represent the service at multi-agency forums Contribute to service design, development, and future funding opportunities Promote accessibility and engagement with underrepresented communities Monitoring, Quality & Compliance Oversee data collection, reporting, and service evaluation Lead on audits and quality assurance processes Ensure GDPR and data protection compliance across the team Health, Safety & Safeguarding Act as Health and Safety lead for the service Ensure adherence to safeguarding, equality, and diversity policies Maintain up-to-date knowledge of legislation and best practice About You We are looking for a confident and compassionate leader with: Experience Managing teams within domestic abuse or voluntary sector services Supporting survivors with complex needs and crisis intervention Safeguarding, risk assessment (e.g. DASH), and case management Multi-agency working and advocacy Working with marginalised and minoritised communities Knowledge Strong understanding of domestic abuse, housing, welfare, and safeguarding Familiarity with MARAC processes and trauma-informed practice Awareness of systemic barriers faced by diverse communities Understanding of quality assurance and contract compliance Skills Strong leadership and team development capability Excellent communication, organisational, and report-writing skills Ability to manage competing priorities and complex service delivery Empathetic, non-judgemental, and survivor-focused approach Qualifications Relevant qualification (e.g. IDVA, social work, or management) or equivalent experience Willingness to undertake further training if required Additional Information This role is subject to a 6-month probation period Enhanced DBS check required You must be able to travel across service locations This post is open to women only under the Equality Act 2010, Schedule 9, Part 1 Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Apr 29, 2026
Seasonal
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Team Manager - Safer Accommodation & Response to Complexity (R2C) Location: Nottingham - Women's Aid premises, including co-location with statutory partners and community settings Hours: 30 hours per week Contract: 6 month temporary to Permanent Salary: 25,855.14 About the Role We are seeking an experienced and passionate Domestic Abuse specialist to join our leadership team as a Team Manager within our Safer Accommodation and Response to Complexity (R2C) services. This is a key leadership role responsible for managing a team delivering high-quality, trauma-informed, and survivor-centred support to women and children affected by domestic abuse. You will play a vital role in ensuring service excellence, supporting staff development, and shaping innovative responses to complex needs. This is an exciting opportunity for someone who thrives in a fast-paced environment and is committed to making a meaningful difference in the lives of survivors. Key Responsibilities Service Management & Delivery Lead the delivery of high-quality, survivor-focused services across varying risk levels Ensure compliance with contracts, policies, and national standards Oversee risk management and safeguarding practices for both survivors and staff Contribute to service development aligned with strategic priorities Team Leadership & Development Line manage and support Survivor Advocacy Support Workers Lead recruitment, supervision, and performance management Facilitate team meetings, case reviews, and reflective practice Foster a positive, inclusive, and high-performing team culture Strategic & Partnership Working Build strong relationships with statutory and community partners Represent the service at multi-agency forums Contribute to service design, development, and future funding opportunities Promote accessibility and engagement with underrepresented communities Monitoring, Quality & Compliance Oversee data collection, reporting, and service evaluation Lead on audits and quality assurance processes Ensure GDPR and data protection compliance across the team Health, Safety & Safeguarding Act as Health and Safety lead for the service Ensure adherence to safeguarding, equality, and diversity policies Maintain up-to-date knowledge of legislation and best practice About You We are looking for a confident and compassionate leader with: Experience Managing teams within domestic abuse or voluntary sector services Supporting survivors with complex needs and crisis intervention Safeguarding, risk assessment (e.g. DASH), and case management Multi-agency working and advocacy Working with marginalised and minoritised communities Knowledge Strong understanding of domestic abuse, housing, welfare, and safeguarding Familiarity with MARAC processes and trauma-informed practice Awareness of systemic barriers faced by diverse communities Understanding of quality assurance and contract compliance Skills Strong leadership and team development capability Excellent communication, organisational, and report-writing skills Ability to manage competing priorities and complex service delivery Empathetic, non-judgemental, and survivor-focused approach Qualifications Relevant qualification (e.g. IDVA, social work, or management) or equivalent experience Willingness to undertake further training if required Additional Information This role is subject to a 6-month probation period Enhanced DBS check required You must be able to travel across service locations This post is open to women only under the Equality Act 2010, Schedule 9, Part 1 Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Elevate Projects Ltd
Tenancy Specialist
Elevate Projects Ltd
Tenancy Specialist Manager North London 20.67 per hour (PAYE) About the Role: We are seeking an experienced Tenancy Specialist to provide expert support in tenancy fraud, anti-social behaviour (ASB), domestic abuse, and legal enforcement across North London. You will manage complex cases, work closely with field-based teams, and ensure effective investigation and enforcement action. Key Responsibilities: Investigate and manage tenancy fraud, sub-letting, and Right To Buy (RTB) fraud cases. Lead ASB case management, directing investigations and enforcement actions. Prepare legal files and manage legal action for tenancy enforcement, including court representation. Collaborate with neighbourhood response officers, police, solicitors, and external agencies to gather evidence and ensure coordinated responses. Support victims of domestic abuse and manage complex tenancy cases, such as successions and end-of-tenancy reviews. Experience & Skills: Strong knowledge of housing law, tenancy fraud, ASB, and legal disrepair. Proven experience in investigative interviewing, case management, and court representation. Excellent communication, problem-solving, and stakeholder liaison skills. Ability to travel regionally and work flexibly, including early mornings or evenings. Desirable: Counter Fraud Specialist qualification or BTEC in Community Safety. Why Apply? Opportunity to make a real impact in housing compliance and tenant support. Collaborative and supportive team environment. Competitive PAYE rate of 20.67 per hour. If this sounds suitable for you, or someone you know, please send an updated copy of your CV to Sean Cloherty at Elevate Projects.
Apr 29, 2026
Contractor
Tenancy Specialist Manager North London 20.67 per hour (PAYE) About the Role: We are seeking an experienced Tenancy Specialist to provide expert support in tenancy fraud, anti-social behaviour (ASB), domestic abuse, and legal enforcement across North London. You will manage complex cases, work closely with field-based teams, and ensure effective investigation and enforcement action. Key Responsibilities: Investigate and manage tenancy fraud, sub-letting, and Right To Buy (RTB) fraud cases. Lead ASB case management, directing investigations and enforcement actions. Prepare legal files and manage legal action for tenancy enforcement, including court representation. Collaborate with neighbourhood response officers, police, solicitors, and external agencies to gather evidence and ensure coordinated responses. Support victims of domestic abuse and manage complex tenancy cases, such as successions and end-of-tenancy reviews. Experience & Skills: Strong knowledge of housing law, tenancy fraud, ASB, and legal disrepair. Proven experience in investigative interviewing, case management, and court representation. Excellent communication, problem-solving, and stakeholder liaison skills. Ability to travel regionally and work flexibly, including early mornings or evenings. Desirable: Counter Fraud Specialist qualification or BTEC in Community Safety. Why Apply? Opportunity to make a real impact in housing compliance and tenant support. Collaborative and supportive team environment. Competitive PAYE rate of 20.67 per hour. If this sounds suitable for you, or someone you know, please send an updated copy of your CV to Sean Cloherty at Elevate Projects.
Not For Profit People
Accommodation-Based Services Manager
Not For Profit People
Accommodation-Based Services Manager We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse. This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse. Please note that due to the nature of this role, we can only accept female applicants. Position: Accommodation-Based Services Manager Location: West Midlands (Birmingham/Walsall) Hours: Full-time (37.5 hours per week) Salary: £40,000 Contract: Permanent Closing Date: 25th May 2026 You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change. We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services The Role As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands. You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services. Key Responsibilities Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover Take overall responsibility for safeguarding practice, including oversight of high-risk cases Ensure robust risk assessment, safety planning and casework standards Oversee referrals, admissions, occupancy and move-on processes Ensure effective housing management, including rent systems, housing benefit and arrears monitoring Maintain oversight of health and safety, property compliance and refuge security Lead on quality assurance, audits, monitoring and continuous improvement Ensure accurate reporting to funders, commissioners and senior management Manage budgets and monitor expenditure Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally About You You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services. You will: Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services Have strong expertise in safeguarding and managing high-risk cases Be able to lead, motivate and develop teams to deliver high standards Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes Be confident managing competing priorities and driving service improvement Be a strong communicator with the ability to influence and build partnerships Be committed to equality, diversity and anti-discriminatory practice Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems) Ability to participate in an on-call rota and work flexibly Why Work Here Be part of an award-winning, specialist by and for organisation Take on a senior leadership role with real influence and impact Lead services that directly change the lives of women and children Work within a supportive, experienced and values-driven organisation Access ongoing professional development and opportunities to shape services Important Information This post is restricted to women under Schedule 9 of the Equality Act 2010 Enhanced DBS check required The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Apr 29, 2026
Full time
Accommodation-Based Services Manager We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse. This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse. Please note that due to the nature of this role, we can only accept female applicants. Position: Accommodation-Based Services Manager Location: West Midlands (Birmingham/Walsall) Hours: Full-time (37.5 hours per week) Salary: £40,000 Contract: Permanent Closing Date: 25th May 2026 You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change. We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services The Role As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands. You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services. Key Responsibilities Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover Take overall responsibility for safeguarding practice, including oversight of high-risk cases Ensure robust risk assessment, safety planning and casework standards Oversee referrals, admissions, occupancy and move-on processes Ensure effective housing management, including rent systems, housing benefit and arrears monitoring Maintain oversight of health and safety, property compliance and refuge security Lead on quality assurance, audits, monitoring and continuous improvement Ensure accurate reporting to funders, commissioners and senior management Manage budgets and monitor expenditure Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally About You You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services. You will: Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services Have strong expertise in safeguarding and managing high-risk cases Be able to lead, motivate and develop teams to deliver high standards Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes Be confident managing competing priorities and driving service improvement Be a strong communicator with the ability to influence and build partnerships Be committed to equality, diversity and anti-discriminatory practice Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems) Ability to participate in an on-call rota and work flexibly Why Work Here Be part of an award-winning, specialist by and for organisation Take on a senior leadership role with real influence and impact Lead services that directly change the lives of women and children Work within a supportive, experienced and values-driven organisation Access ongoing professional development and opportunities to shape services Important Information This post is restricted to women under Schedule 9 of the Equality Act 2010 Enhanced DBS check required The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Supporting Futures Consulting Ltd
Domestic Abuse Helpline Advisor
Supporting Futures Consulting Ltd
Role: Domestic Abuse Helpline Advisor (DAHA) Based: Remote Rate: £14 PAYE / £18 umb Start Date: ASAP Duration: Temporary until the end of June 2026 Hours: Full-time 37.5hrs to cover 8 am to 8 pm weekdays, 8 am to 1 pm weekends and bank holidays. You will work on a shift rota-based system. Our client, a national Domestic Abuse charity, is looking for several Helpline Advisors to join their team to provide an advice, assessment and referral service to survivors of domestic abuse and to perpetrators seeking support for their behaviour, so adults and children affected by domestic abuse can access the right support services for them. Synopsis of duties: Provide a high-quality frontline service to all survivors of domestic abuse. To undertake comprehensive assessments of the risk to, and vulnerability of, those experiencing domestic abuse, ensuring that they are referred to appropriate services. Provide a high-quality, non-judgemental, frontline service to perpetrators of domestic abuse seeking support for their behaviour. To undertake comprehensive assessments, ensuring they are referred to appropriate services. Liaise with partner agencies, including referrals to MARAC (Multi-Agency Risk Assessment Conference), Children s Social Care and Adult Community Services. Understand the role of all relevant statutory and non-statutory services available to domestic abuse victims and how to access them. Provide advocacy, emotional and practical support and information to victims in relation to legal options, housing, health and finance. Handle sensitive calls, deal with crisis intervention situations and consult with Police and emergency services where appropriate. Be aware of the boundaries of the service and remit for cases and directing service users to and/or locate appropriate resources in response to the needs of callers, including signposting to alternative sources of support if necessary. Work and liaise effectively with EViE partners, other domestic abuse providers, perpetrator pathways providers, statutory and non-statutory agencies. Support the empowerment of the client and assist them in recognising the features and dynamics of domestic abuse present in their situation, and help them regain control of their lives. Represent the organisation in working with external organisations or co-locating as requested. Maintain timely, accurate and confidential case management records using the OASIS Case Management System and contribute to monitoring information for the service. Participate in regular case management reviews with your Line Manager based on a review of risk and abuse, which feeds back into action planning to further progress, signpost, or close cases. To ensure that all safeguarding measures are delivered in respect of the service-users and their children, and that at all times you adhere strictly to policies and procedures in respect of safeguarding adults at risk and children. Contribute to data and written reports with effective case data input and through the provision of case studies to illustrate the impact of the service for domestic abuse victims. Support colleagues and partner agencies through awareness raising, providing training and institutional advocacy. Respect and value the diversity of the community in which the service works and recognise the needs and concerns of a diverse range of service users, ensuring the service is accessible to all. Remain up to date and compliant with all organisational procedures, policies, and professional codes of conduct and uphold standards of best practice. Support the attainment and maintenance of quality standards. Participate in the out-of-hours on-call rota to deliver telephone and call-out support in the case of emergencies. Participate as required in the delivery of contingency plans outside of the normal shift pattern and service department. Willingness to work outside normal working hours, including evenings and weekends, and to participate in promotional, fundraising and income-generating events, activities and any other duties as may be reasonably required by the organisation. Essential Requirements: In-depth knowledge and understanding of the issues facing women who have experienced domestic violence and abuse and/or sexual violence. An understanding of the impact of multiple, intersecting oppressions (e.g., sexism, racism, homophobia, ableism, etc) and the consequent barriers for some survivors of domestic abuse to accessing services. Knowledge and understanding of trauma and trauma symptoms. At least two years experience working within the domestic abuse sector (desirable). Experience in conducting needs and risk assessments. Experience in providing needs-led support to clients with a variety of support needs. Experience in building and maintaining partnerships with other agencies. DBS dated within the last 6 months or on the update service Supporting Futures Consulting acts as both an employer and an agency.
Apr 29, 2026
Seasonal
Role: Domestic Abuse Helpline Advisor (DAHA) Based: Remote Rate: £14 PAYE / £18 umb Start Date: ASAP Duration: Temporary until the end of June 2026 Hours: Full-time 37.5hrs to cover 8 am to 8 pm weekdays, 8 am to 1 pm weekends and bank holidays. You will work on a shift rota-based system. Our client, a national Domestic Abuse charity, is looking for several Helpline Advisors to join their team to provide an advice, assessment and referral service to survivors of domestic abuse and to perpetrators seeking support for their behaviour, so adults and children affected by domestic abuse can access the right support services for them. Synopsis of duties: Provide a high-quality frontline service to all survivors of domestic abuse. To undertake comprehensive assessments of the risk to, and vulnerability of, those experiencing domestic abuse, ensuring that they are referred to appropriate services. Provide a high-quality, non-judgemental, frontline service to perpetrators of domestic abuse seeking support for their behaviour. To undertake comprehensive assessments, ensuring they are referred to appropriate services. Liaise with partner agencies, including referrals to MARAC (Multi-Agency Risk Assessment Conference), Children s Social Care and Adult Community Services. Understand the role of all relevant statutory and non-statutory services available to domestic abuse victims and how to access them. Provide advocacy, emotional and practical support and information to victims in relation to legal options, housing, health and finance. Handle sensitive calls, deal with crisis intervention situations and consult with Police and emergency services where appropriate. Be aware of the boundaries of the service and remit for cases and directing service users to and/or locate appropriate resources in response to the needs of callers, including signposting to alternative sources of support if necessary. Work and liaise effectively with EViE partners, other domestic abuse providers, perpetrator pathways providers, statutory and non-statutory agencies. Support the empowerment of the client and assist them in recognising the features and dynamics of domestic abuse present in their situation, and help them regain control of their lives. Represent the organisation in working with external organisations or co-locating as requested. Maintain timely, accurate and confidential case management records using the OASIS Case Management System and contribute to monitoring information for the service. Participate in regular case management reviews with your Line Manager based on a review of risk and abuse, which feeds back into action planning to further progress, signpost, or close cases. To ensure that all safeguarding measures are delivered in respect of the service-users and their children, and that at all times you adhere strictly to policies and procedures in respect of safeguarding adults at risk and children. Contribute to data and written reports with effective case data input and through the provision of case studies to illustrate the impact of the service for domestic abuse victims. Support colleagues and partner agencies through awareness raising, providing training and institutional advocacy. Respect and value the diversity of the community in which the service works and recognise the needs and concerns of a diverse range of service users, ensuring the service is accessible to all. Remain up to date and compliant with all organisational procedures, policies, and professional codes of conduct and uphold standards of best practice. Support the attainment and maintenance of quality standards. Participate in the out-of-hours on-call rota to deliver telephone and call-out support in the case of emergencies. Participate as required in the delivery of contingency plans outside of the normal shift pattern and service department. Willingness to work outside normal working hours, including evenings and weekends, and to participate in promotional, fundraising and income-generating events, activities and any other duties as may be reasonably required by the organisation. Essential Requirements: In-depth knowledge and understanding of the issues facing women who have experienced domestic violence and abuse and/or sexual violence. An understanding of the impact of multiple, intersecting oppressions (e.g., sexism, racism, homophobia, ableism, etc) and the consequent barriers for some survivors of domestic abuse to accessing services. Knowledge and understanding of trauma and trauma symptoms. At least two years experience working within the domestic abuse sector (desirable). Experience in conducting needs and risk assessments. Experience in providing needs-led support to clients with a variety of support needs. Experience in building and maintaining partnerships with other agencies. DBS dated within the last 6 months or on the update service Supporting Futures Consulting acts as both an employer and an agency.
Supporting Futures Consulting Ltd
Deputy Service Manager
Supporting Futures Consulting Ltd
Role: Deputy Service Manager Based: Westminster Rate: £18ph PAYE or £23.50 UMB Start Date: Immediately Duration: Temporary ongoing Hours: Full-time 35 hours per week, Monday Friday 9.30-5 pm on-site each day Our client, a specialist charity, is looking for a Deputy Service Manager who is passionate about supporting women and children who are impacted by domestic violence to join their team. Synopsis of duties: Assist the senior service manager in the delivery and development of high-quality independent advocacy. Managing staff teams to ensure effective advocacy is provided to clients. Ensure casework management and quality policies are implemented. Develop and deliver individual support and risk management plans to address the risk of harm to clients and their children. Advocate, both verbally and in writing, in a range of settings, including in civil and criminal proceedings and with criminal justice professionals. Work in partnership with other agencies, including participation in the MARAC. Deliver talks and presentations related to the work of the advocacy team. Support staff through monthly supervision meetings, ensuring that probationary reviews are conducted. Take part in an out-of-hours on-call rota. Oversee co-locations to ensure that multiagency partnerships are delivered effectively. Developing and maintaining positive, collaborative working relationships with other staff. Enhancing personal capability by undertaking continuous personal development activities and maintaining up-to-date knowledge. Ensuring that the confidentiality and security of information is maintained in accordance with our Confidentiality, Data Protection, IT and Security policies. Essential Requirements: Significant proven experience of providing emotional and practical support to survivors of domestic violence and other forms of violence and abuse Extensive experience in sensitively assessing and responding to the needs and risks of women and children experiencing domestic violence and other forms of violence and abuse Significant proven experience of providing direct emotional and practical support to people seeking support/advice e.g. via social services, residential work or the voluntary sector Experience in managing and developing teams and individuals Proven experience in safeguarding children and vulnerable adults Experience of working in a residential setting/ refuge/women s advice centre, or other relevant agency. DBS dated within the last 12 months or on the update service Available immediately Supporting Futures Consulting acts as both an employer and an agency.
Apr 29, 2026
Seasonal
Role: Deputy Service Manager Based: Westminster Rate: £18ph PAYE or £23.50 UMB Start Date: Immediately Duration: Temporary ongoing Hours: Full-time 35 hours per week, Monday Friday 9.30-5 pm on-site each day Our client, a specialist charity, is looking for a Deputy Service Manager who is passionate about supporting women and children who are impacted by domestic violence to join their team. Synopsis of duties: Assist the senior service manager in the delivery and development of high-quality independent advocacy. Managing staff teams to ensure effective advocacy is provided to clients. Ensure casework management and quality policies are implemented. Develop and deliver individual support and risk management plans to address the risk of harm to clients and their children. Advocate, both verbally and in writing, in a range of settings, including in civil and criminal proceedings and with criminal justice professionals. Work in partnership with other agencies, including participation in the MARAC. Deliver talks and presentations related to the work of the advocacy team. Support staff through monthly supervision meetings, ensuring that probationary reviews are conducted. Take part in an out-of-hours on-call rota. Oversee co-locations to ensure that multiagency partnerships are delivered effectively. Developing and maintaining positive, collaborative working relationships with other staff. Enhancing personal capability by undertaking continuous personal development activities and maintaining up-to-date knowledge. Ensuring that the confidentiality and security of information is maintained in accordance with our Confidentiality, Data Protection, IT and Security policies. Essential Requirements: Significant proven experience of providing emotional and practical support to survivors of domestic violence and other forms of violence and abuse Extensive experience in sensitively assessing and responding to the needs and risks of women and children experiencing domestic violence and other forms of violence and abuse Significant proven experience of providing direct emotional and practical support to people seeking support/advice e.g. via social services, residential work or the voluntary sector Experience in managing and developing teams and individuals Proven experience in safeguarding children and vulnerable adults Experience of working in a residential setting/ refuge/women s advice centre, or other relevant agency. DBS dated within the last 12 months or on the update service Available immediately Supporting Futures Consulting acts as both an employer and an agency.
Valley House
Maintenance Worker
Valley House
An opportunity has arisen for a Full-Time Maintenance Worker to join a multi service charity based in Coventry. In return, we offer a competitive salary of £27,000 per annum and a contributory pension scheme. What We Do The charity has a fully trained staff team providing Supported Accommodation and Floating Support to victims of domestic abuse. Including a Nursery that provides full day care for pre-school children. The Maintenance Worker will work within our Maintenance/Facilities Team: undertaking maintenance activities and repairs (including those to domestic appliances), improvements, decorating and gardening monitoring the standards of regularly used household equipment, furniture, fixtures and fittings within the properties and reporting any required repairs to the Business Support Manager in line with established procedures Ensuring all cyclical Health and Safety work is completed in line with legislation. cleaning and preparing accommodation units for the arrival of new residents, transporting residents belongings when moving within the supported accommodation cleaning communal areas within supported accommodation together with cleaning or arranging cleaning of Valley House equipment contributing to routine Health and Safety checks and undertaking any subsequent action as directed by the Business Support Manager Ensuring the Office Buildings are locked, safe and security measures are put in to place. The successful candidate requirements: Experience of working with external contractors Experience of carrying out general maintenance tasks including carpentry, plumbing, electrical, building, plastering, gardening, glazing and decorating Able to work flexibly A current and valid driving licence. This post requires a satisfactory DBS check. The hours of work are 37.5 hours per week, between the hours of (8.00am and 5.00pm) The closing date is 12 noon on Tuesday, 5th May 2026 and interviews are to be held on Wednesday, 13th and Thursday 14th May 2026. Previous applicants need not apply
Apr 29, 2026
Full time
An opportunity has arisen for a Full-Time Maintenance Worker to join a multi service charity based in Coventry. In return, we offer a competitive salary of £27,000 per annum and a contributory pension scheme. What We Do The charity has a fully trained staff team providing Supported Accommodation and Floating Support to victims of domestic abuse. Including a Nursery that provides full day care for pre-school children. The Maintenance Worker will work within our Maintenance/Facilities Team: undertaking maintenance activities and repairs (including those to domestic appliances), improvements, decorating and gardening monitoring the standards of regularly used household equipment, furniture, fixtures and fittings within the properties and reporting any required repairs to the Business Support Manager in line with established procedures Ensuring all cyclical Health and Safety work is completed in line with legislation. cleaning and preparing accommodation units for the arrival of new residents, transporting residents belongings when moving within the supported accommodation cleaning communal areas within supported accommodation together with cleaning or arranging cleaning of Valley House equipment contributing to routine Health and Safety checks and undertaking any subsequent action as directed by the Business Support Manager Ensuring the Office Buildings are locked, safe and security measures are put in to place. The successful candidate requirements: Experience of working with external contractors Experience of carrying out general maintenance tasks including carpentry, plumbing, electrical, building, plastering, gardening, glazing and decorating Able to work flexibly A current and valid driving licence. This post requires a satisfactory DBS check. The hours of work are 37.5 hours per week, between the hours of (8.00am and 5.00pm) The closing date is 12 noon on Tuesday, 5th May 2026 and interviews are to be held on Wednesday, 13th and Thursday 14th May 2026. Previous applicants need not apply
Womens Aid
Senior Partnerships Officer
Womens Aid
Senior Partnerships Officer Location: Remote (UK based) Bristol / London office attendance 1 day a week. Salary: £34,200 (Grade 4) per year (plus Inner London Weighting of £3,483.94, if eligible) Length of contract: Permanent Hours per week: 37 hours Closing date: We reserve the right to adapt the advert at any time per organisational circumstances and to close this vacancy early for the role. Therefore, if you are interested, please submit your application as early as possible. Interviews: Interviews will be scheduled on a rolling basis Who are Women s Aid? Women s Aid is the national charity working to end domestic abuse against women and children. We are a federation of just under 180 organisations which provide over 300 local lifesaving services to women and children across England. For 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse. Our support services, which include the Survivors Forum, the No Woman Turned Away Project, the Survivor s Handbook, Love Respect (our dedicated website for young people), the national Women s Aid Directory and our advocacy projects, help thousands of women and children every year. Purpose of the Senior Partnerships Officer role: As Senior Partnerships Officer, the successful candidate will play an integral role in delivering against strategy to secure vital income from current and future partners including earned and fundraised income. The role will be responsible for building and maintaining a dynamic pipeline of prospects through research, relationship development and stewardship, with corporate supporters. There may also be some involvement Major/mid-level Donors on some level. The post holder will lead on maximising support through a variety of corporate fundraising streams from drafting compelling applications and tailored approaches, to developing persuasive cases for support that align with Women s Aids strategic priorities and increase organisational income. The post holder will ensure that funded activities are impactful, measurable and clearly communicated, providing meaningful reporting to both internal stakeholders and external partners. The post holder will build and maintain strong internal and external relationships, developing a thorough understanding of Women s Aid s work, business plans and strategic priorities, and effectively articulating its values, mission and purpose to a wide range of audiences. About the Partnerships Team Women s Aids Partnerships Team is currently in an exciting period of growth and development, with of focus on strengthening and diversifying income streams. While a number of valued and established partnerships are in place, there is a strong emphasis on new business development and expanding the pipeline of corporate partnerships. The team works collaboratively to deliver a shared income target and is focused on building long-term, high-value relationships that align with Women s Aids strategic priorities. Key duties and responsibilities of the Senior Partnerships Officer : Work closely with the Partnership & Development Manager and Head of Fundraising to continually develop and maintain strategy for maximising income from corporate supporters. Line manage two partnerships officers, including setting objectives, conducting regular one-to-ones and appraisals, and supporting their ongoing development to maximise team performance and income generation. Support the Partnerships and Development Manager in monitoring performance, producing income forecasts, and reporting on progress to senior leadership. Identify, research and cultivate new corporate prospects and new funding opportunities, using our database and extended networks (via Trustees, existing supporters, advisory groups, operational contracts etc.) to build a strong pipeline of opportunity. Seek new innovative ways to maximise income generation opportunities via earned income through the sale of Women s Aid training packages and products/services. Act creatively and innovatively to not miss out on opportunities in a fast-paced funding environment. Lead on compelling proposals, pitches and cases for support to secure high-value partnerships (including sponsorships and charity of the year opportunities). Ensure all partnerships align with brand, ethical, and compliance standards. What we are looking for in our Senior Partnerships Officer : Proven experience of creating meaningful multi-year partnerships, securing sizeable donations Experience of acquiring and managing corporate Charity of the Year partnerships Good knowledge of the funding landscape and of best practice in multiple areas of fundraising (trusts and foundations, corporate and major donor). Benefits of joining us as our Senior Partnerships Officer include: Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days. Valuable Pension Benefits: a generous 7% employer contribution. Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies NB: Women only need apply under schedule 9 (Part 1) of the Equality Act 2010 All posts, including remote posts, must be based in the UK. Women s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women. Please see the Reasonable Adjustments Statement on Job Description. Please read our Single Sex Statement on the Women s Aid Website Please note that applications will be reviewed, and interviews arranged, on a rolling basis, so for the bestchance of success, please apply ASAP.
Apr 28, 2026
Full time
Senior Partnerships Officer Location: Remote (UK based) Bristol / London office attendance 1 day a week. Salary: £34,200 (Grade 4) per year (plus Inner London Weighting of £3,483.94, if eligible) Length of contract: Permanent Hours per week: 37 hours Closing date: We reserve the right to adapt the advert at any time per organisational circumstances and to close this vacancy early for the role. Therefore, if you are interested, please submit your application as early as possible. Interviews: Interviews will be scheduled on a rolling basis Who are Women s Aid? Women s Aid is the national charity working to end domestic abuse against women and children. We are a federation of just under 180 organisations which provide over 300 local lifesaving services to women and children across England. For 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse. Our support services, which include the Survivors Forum, the No Woman Turned Away Project, the Survivor s Handbook, Love Respect (our dedicated website for young people), the national Women s Aid Directory and our advocacy projects, help thousands of women and children every year. Purpose of the Senior Partnerships Officer role: As Senior Partnerships Officer, the successful candidate will play an integral role in delivering against strategy to secure vital income from current and future partners including earned and fundraised income. The role will be responsible for building and maintaining a dynamic pipeline of prospects through research, relationship development and stewardship, with corporate supporters. There may also be some involvement Major/mid-level Donors on some level. The post holder will lead on maximising support through a variety of corporate fundraising streams from drafting compelling applications and tailored approaches, to developing persuasive cases for support that align with Women s Aids strategic priorities and increase organisational income. The post holder will ensure that funded activities are impactful, measurable and clearly communicated, providing meaningful reporting to both internal stakeholders and external partners. The post holder will build and maintain strong internal and external relationships, developing a thorough understanding of Women s Aid s work, business plans and strategic priorities, and effectively articulating its values, mission and purpose to a wide range of audiences. About the Partnerships Team Women s Aids Partnerships Team is currently in an exciting period of growth and development, with of focus on strengthening and diversifying income streams. While a number of valued and established partnerships are in place, there is a strong emphasis on new business development and expanding the pipeline of corporate partnerships. The team works collaboratively to deliver a shared income target and is focused on building long-term, high-value relationships that align with Women s Aids strategic priorities. Key duties and responsibilities of the Senior Partnerships Officer : Work closely with the Partnership & Development Manager and Head of Fundraising to continually develop and maintain strategy for maximising income from corporate supporters. Line manage two partnerships officers, including setting objectives, conducting regular one-to-ones and appraisals, and supporting their ongoing development to maximise team performance and income generation. Support the Partnerships and Development Manager in monitoring performance, producing income forecasts, and reporting on progress to senior leadership. Identify, research and cultivate new corporate prospects and new funding opportunities, using our database and extended networks (via Trustees, existing supporters, advisory groups, operational contracts etc.) to build a strong pipeline of opportunity. Seek new innovative ways to maximise income generation opportunities via earned income through the sale of Women s Aid training packages and products/services. Act creatively and innovatively to not miss out on opportunities in a fast-paced funding environment. Lead on compelling proposals, pitches and cases for support to secure high-value partnerships (including sponsorships and charity of the year opportunities). Ensure all partnerships align with brand, ethical, and compliance standards. What we are looking for in our Senior Partnerships Officer : Proven experience of creating meaningful multi-year partnerships, securing sizeable donations Experience of acquiring and managing corporate Charity of the Year partnerships Good knowledge of the funding landscape and of best practice in multiple areas of fundraising (trusts and foundations, corporate and major donor). Benefits of joining us as our Senior Partnerships Officer include: Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days. Valuable Pension Benefits: a generous 7% employer contribution. Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies NB: Women only need apply under schedule 9 (Part 1) of the Equality Act 2010 All posts, including remote posts, must be based in the UK. Women s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women. Please see the Reasonable Adjustments Statement on Job Description. Please read our Single Sex Statement on the Women s Aid Website Please note that applications will be reviewed, and interviews arranged, on a rolling basis, so for the bestchance of success, please apply ASAP.
Roshni
Accommodation-Based Services Manager
Roshni City, Birmingham
Accommodation-Based Services Manager We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse. This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse. Please note that due to the nature of this role, we can only accept female applicants. Position: Accommodation-Based Services Manager Location: West Midlands (Birmingham/Walsall) Hours: Full-time (37.5 hours per week) Salary: £40,000 Contract: Permanent Closing Date: 25th May 2026 You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change. We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services The Role As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands. You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services. Key Responsibilities Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover Take overall responsibility for safeguarding practice, including oversight of high-risk cases Ensure robust risk assessment, safety planning and casework standards Oversee referrals, admissions, occupancy and move-on processes Ensure effective housing management, including rent systems, housing benefit and arrears monitoring Maintain oversight of health and safety, property compliance and refuge security Lead on quality assurance, audits, monitoring and continuous improvement Ensure accurate reporting to funders, commissioners and senior management Manage budgets and monitor expenditure Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally About You You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services. You will: Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services Have strong expertise in safeguarding and managing high-risk cases Be able to lead, motivate and develop teams to deliver high standards Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes Be confident managing competing priorities and driving service improvement Be a strong communicator with the ability to influence and build partnerships Be committed to equality, diversity and anti-discriminatory practice Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems) Ability to participate in an on-call rota and work flexibly Why Work Here Be part of an award-winning, specialist by and for organisation Take on a senior leadership role with real influence and impact Lead services that directly change the lives of women and children Work within a supportive, experienced and values-driven organisation Access ongoing professional development and opportunities to shape services Important Information This post is restricted to women under Schedule 9 of the Equality Act 2010 Enhanced DBS check required The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Apr 27, 2026
Full time
Accommodation-Based Services Manager We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse. This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse. Please note that due to the nature of this role, we can only accept female applicants. Position: Accommodation-Based Services Manager Location: West Midlands (Birmingham/Walsall) Hours: Full-time (37.5 hours per week) Salary: £40,000 Contract: Permanent Closing Date: 25th May 2026 You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change. We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services The Role As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands. You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services. Key Responsibilities Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover Take overall responsibility for safeguarding practice, including oversight of high-risk cases Ensure robust risk assessment, safety planning and casework standards Oversee referrals, admissions, occupancy and move-on processes Ensure effective housing management, including rent systems, housing benefit and arrears monitoring Maintain oversight of health and safety, property compliance and refuge security Lead on quality assurance, audits, monitoring and continuous improvement Ensure accurate reporting to funders, commissioners and senior management Manage budgets and monitor expenditure Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally About You You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services. You will: Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services Have strong expertise in safeguarding and managing high-risk cases Be able to lead, motivate and develop teams to deliver high standards Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes Be confident managing competing priorities and driving service improvement Be a strong communicator with the ability to influence and build partnerships Be committed to equality, diversity and anti-discriminatory practice Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems) Ability to participate in an on-call rota and work flexibly Why Work Here Be part of an award-winning, specialist by and for organisation Take on a senior leadership role with real influence and impact Lead services that directly change the lives of women and children Work within a supportive, experienced and values-driven organisation Access ongoing professional development and opportunities to shape services Important Information This post is restricted to women under Schedule 9 of the Equality Act 2010 Enhanced DBS check required The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Julian House
Support Worker - Criminal Justice - 30 hours
Julian House Taunton, Somerset
Job Role: Support Worker Criminal Justice Salary: £20,960 per year (full time equivalent £26,200) Hours: 30 hours per week Contract type: Permanent Location: Taunton - with travel across Somerset Additional information: Valid driver's license and access to a car for business purposes Participation in an out-of-hours on-call rota This role is based at our Taunton office, with regular travel required within a 30-mile radius across Somerset About Julian House: Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we re looking for! About the Role: As a Support Worker within our Criminal Justice Service , you ll be a steady, positive presence for people leaving prison who ve recently experienced homelessness. Many clients are navigating trauma, mental ill health, substance use, domestic abuse and ongoing involvement with the justice system. You ll be responsible for managing referrals, completing needs/risk assessments, and providing tailored support that empowers clients to maintain their accommodation and make positive life changes. You ll work closely with key partners such as the National Probation Service , Police, and other support agencies to create effective, multi-agency support plans. Day to day, you ll help with benefit claims and budgeting, coach the skills for safe, stable tenancies and ensure accommodation meets high health & safety standards. You ll also keep clear, timely records and contribute to reporting for partners and funders, playing a vital role in the wider success of the service. Ready to make a real difference every day? Apply now. What you ll be doing: Build positive and effective working relationships and agreements with external agencies which will include working closely with criminal justice services Complete needs and risk assessments for clients leading to the delivery of support plans which meet individual client needs Give clients advice and information to provide an enabling service so that they can access appropriate services and accommodation Ensure all new clients moving into the service understand their rights, responsibilities and the conditions of their licence agreement Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined. What we re looking for: A valid UK driving licence and access to own vehicle business insurance will be required for roles involving travel for work Experience working with vulnerable adults and/or people with complex needs and challenging behaviours There are many great reasons to join our team! Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan 27 days annual leave , including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff) 30% staff discount at Julian House charity shop A generous and competitive pension scheme A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted Great opportunities for career development and free monthly training sessions from experienced facilitators For all the fantastic and valuable work, you ll be doing, you ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands Reflective Practice sessions from objective, external facilitators Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including the interview), please contact us so that we can let you know how we can support you. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee; the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don t miss out!
Apr 25, 2026
Full time
Job Role: Support Worker Criminal Justice Salary: £20,960 per year (full time equivalent £26,200) Hours: 30 hours per week Contract type: Permanent Location: Taunton - with travel across Somerset Additional information: Valid driver's license and access to a car for business purposes Participation in an out-of-hours on-call rota This role is based at our Taunton office, with regular travel required within a 30-mile radius across Somerset About Julian House: Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we re looking for! About the Role: As a Support Worker within our Criminal Justice Service , you ll be a steady, positive presence for people leaving prison who ve recently experienced homelessness. Many clients are navigating trauma, mental ill health, substance use, domestic abuse and ongoing involvement with the justice system. You ll be responsible for managing referrals, completing needs/risk assessments, and providing tailored support that empowers clients to maintain their accommodation and make positive life changes. You ll work closely with key partners such as the National Probation Service , Police, and other support agencies to create effective, multi-agency support plans. Day to day, you ll help with benefit claims and budgeting, coach the skills for safe, stable tenancies and ensure accommodation meets high health & safety standards. You ll also keep clear, timely records and contribute to reporting for partners and funders, playing a vital role in the wider success of the service. Ready to make a real difference every day? Apply now. What you ll be doing: Build positive and effective working relationships and agreements with external agencies which will include working closely with criminal justice services Complete needs and risk assessments for clients leading to the delivery of support plans which meet individual client needs Give clients advice and information to provide an enabling service so that they can access appropriate services and accommodation Ensure all new clients moving into the service understand their rights, responsibilities and the conditions of their licence agreement Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined. What we re looking for: A valid UK driving licence and access to own vehicle business insurance will be required for roles involving travel for work Experience working with vulnerable adults and/or people with complex needs and challenging behaviours There are many great reasons to join our team! Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan 27 days annual leave , including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff) 30% staff discount at Julian House charity shop A generous and competitive pension scheme A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted Great opportunities for career development and free monthly training sessions from experienced facilitators For all the fantastic and valuable work, you ll be doing, you ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands Reflective Practice sessions from objective, external facilitators Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including the interview), please contact us so that we can let you know how we can support you. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee; the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don t miss out!
Julian House
Head of People
Julian House Bath, Somerset
Job Role: Head of People Salary: £55,080 per year Hours: 37.5 hours per week Contract type: Permanent Location: Bath Additional information: The role will involve occasional evening working, including attending board meetings from time to time. Some travel across our South West area of operations will be required as part of the role. This vacancy will close on 18th May 2026, and shortlisted candidates will be invited to first stage interviews on 26th May 2026. About Julian House: Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we re looking for! About the Role: The Head of People is a pivotal role at the heart of Julian House, shaping the organisation through its most important asset, its people. As a key member of the Senior Leadership Team , reporting to the Chief Executive, you ll lead our people strategy, culture, and workforce development, ensuring we have the capability, capacity, and values led culture needed to deliver our mission. This is an exciting opportunity for a strategic and compassionate leader who understands how great people practices drive social impact. You ll provide senior leadership across HR, recruitment, volunteering, organisational development, and culture , helping to build a high performing, inclusive organisation where people feel supported, empowered, and able to thrive in a demanding environment. You ll play a critical role in embedding Julian House s values, strengthening leadership capability, and creating a positive workplace where staff and volunteers feel engaged, valued, and proud of the difference they make. This is a rare opportunity to lead meaningful change and help a mission driven charity continue to grow and succeed through its people. Please refer to our application pack and job description for full details around the role. What you ll be doing: Lead and shape our People Strategy, ensuring it aligns with our organisational goals, values, and long term ambitions, and that our people are fully supported to deliver meaningful impact. Build leadership capability at every level, designing and embedding leadership and management development programmes that support confident, values led leadership across the organisation. Oversee recruitment, HR operations, volunteering, and people processes , working closely with the HR Manager and wider People Team to deliver high quality, responsive support. Champion robust, modern employment policies, ensuring they remain legally compliant, up to date with best practice, and reflective of Julian House s values and culture. Coach and advise leaders, providing trusted guidance that builds confidence, strengthens people management skills, and supports teams to thrive in a demanding environment. Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined. What we re looking for: Significant senior level experience in People / HR leadership , with a proven track record of overseeing employee relations, people operations, and leading cultural and organisational change. Strong knowledge of HR best practice and employment law , alongside experience in organisational development, workforce wellbeing, and using people data and insights to inform decision making. Strategic and forward thinking , with the ability to translate vision into practical, impactful actions that support teams and strengthen organisational performance. There are many great reasons to join our team! Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan 27 days annual leave , including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff) 30% staff discount at Julian House charity shop A generous and competitive pension scheme A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted Great opportunities for career development and free monthly training sessions from experienced facilitators For all the fantastic and valuable work, you ll be doing, you ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don t miss out!
Apr 24, 2026
Full time
Job Role: Head of People Salary: £55,080 per year Hours: 37.5 hours per week Contract type: Permanent Location: Bath Additional information: The role will involve occasional evening working, including attending board meetings from time to time. Some travel across our South West area of operations will be required as part of the role. This vacancy will close on 18th May 2026, and shortlisted candidates will be invited to first stage interviews on 26th May 2026. About Julian House: Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we re looking for! About the Role: The Head of People is a pivotal role at the heart of Julian House, shaping the organisation through its most important asset, its people. As a key member of the Senior Leadership Team , reporting to the Chief Executive, you ll lead our people strategy, culture, and workforce development, ensuring we have the capability, capacity, and values led culture needed to deliver our mission. This is an exciting opportunity for a strategic and compassionate leader who understands how great people practices drive social impact. You ll provide senior leadership across HR, recruitment, volunteering, organisational development, and culture , helping to build a high performing, inclusive organisation where people feel supported, empowered, and able to thrive in a demanding environment. You ll play a critical role in embedding Julian House s values, strengthening leadership capability, and creating a positive workplace where staff and volunteers feel engaged, valued, and proud of the difference they make. This is a rare opportunity to lead meaningful change and help a mission driven charity continue to grow and succeed through its people. Please refer to our application pack and job description for full details around the role. What you ll be doing: Lead and shape our People Strategy, ensuring it aligns with our organisational goals, values, and long term ambitions, and that our people are fully supported to deliver meaningful impact. Build leadership capability at every level, designing and embedding leadership and management development programmes that support confident, values led leadership across the organisation. Oversee recruitment, HR operations, volunteering, and people processes , working closely with the HR Manager and wider People Team to deliver high quality, responsive support. Champion robust, modern employment policies, ensuring they remain legally compliant, up to date with best practice, and reflective of Julian House s values and culture. Coach and advise leaders, providing trusted guidance that builds confidence, strengthens people management skills, and supports teams to thrive in a demanding environment. Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined. What we re looking for: Significant senior level experience in People / HR leadership , with a proven track record of overseeing employee relations, people operations, and leading cultural and organisational change. Strong knowledge of HR best practice and employment law , alongside experience in organisational development, workforce wellbeing, and using people data and insights to inform decision making. Strategic and forward thinking , with the ability to translate vision into practical, impactful actions that support teams and strengthen organisational performance. There are many great reasons to join our team! Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan 27 days annual leave , including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff) 30% staff discount at Julian House charity shop A generous and competitive pension scheme A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted Great opportunities for career development and free monthly training sessions from experienced facilitators For all the fantastic and valuable work, you ll be doing, you ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don t miss out!
Birmingham & Solihull Women's Aid
Young Women's Refuge Manager
Birmingham & Solihull Women's Aid
About Us Birmingham and Solihull Women s Aid have for over 45 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse? The region s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area. Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have staff offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues. We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls. Key Responsibilities - To work as part of the Management Team with specific responsibility for managing the young women s refuge accommodation, ensuring a high-quality service for young women and children who have experienced domestic violence. To support and supervise a staff team, in the development and delivery of services for young women and children in refuge. Experience Required - - Working with young women and children affected by domestic violence - Project Management - Supervising staff/volunteers - Developing strong working relationships with other organisations, both voluntary and statutory - Managing safeguarding issues for vulnerable young women and children - Monitoring and evaluating projects, producing relevant reports and implementing learning - Experience working with case management systems Benefits 31 days annual leave (excluding bank holidays) Up to 6% matched pension contribution Free access to Employee Assistance Programme Life Assurance scheme while in employment (a lump sum of 4 times salary) Cycle to Work scheme Health Cash Plan scheme available to all employees from day one Successful candidates may have the opportunity to work under hybrid working arrangements, subject to the role and to the terms of our Hybrid Working Policy BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact our recruitment team via our website. These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply. The closing date for receipt of completed applications is at 12 noon on Friday 22nd May. Interviews will take place 11th June.
Apr 24, 2026
Full time
About Us Birmingham and Solihull Women s Aid have for over 45 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse? The region s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area. Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have staff offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues. We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls. Key Responsibilities - To work as part of the Management Team with specific responsibility for managing the young women s refuge accommodation, ensuring a high-quality service for young women and children who have experienced domestic violence. To support and supervise a staff team, in the development and delivery of services for young women and children in refuge. Experience Required - - Working with young women and children affected by domestic violence - Project Management - Supervising staff/volunteers - Developing strong working relationships with other organisations, both voluntary and statutory - Managing safeguarding issues for vulnerable young women and children - Monitoring and evaluating projects, producing relevant reports and implementing learning - Experience working with case management systems Benefits 31 days annual leave (excluding bank holidays) Up to 6% matched pension contribution Free access to Employee Assistance Programme Life Assurance scheme while in employment (a lump sum of 4 times salary) Cycle to Work scheme Health Cash Plan scheme available to all employees from day one Successful candidates may have the opportunity to work under hybrid working arrangements, subject to the role and to the terms of our Hybrid Working Policy BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact our recruitment team via our website. These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply. The closing date for receipt of completed applications is at 12 noon on Friday 22nd May. Interviews will take place 11th June.
Julian House
Regional Manager
Julian House Exeter, Devon
Job Role: Regional Manager Salary: £42,205 per year Hours: 37.5 hours per week Contract type: Permanent Location: Southwest, covering Exeter, Somerset and Dorset Additional information: Valid driver's license and access to own vehicle business insurance will be required for roles involving travel for work. Patriciate in an out-of-hours on-call rota. Travel across the Southwest region with projects across Exeter, Somerset and Dorset. While we d ideally like candidates based in Somerset, we re open to considering applicants located in Dorset and Exeter. About Julian House: Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we re looking for! About the Role: As a Regional Manager at Julian House , you ll play a vital leadership role in tackling homelessness and changing lives for the better. You ll lead and support a portfolio of frontline services, empowering Service Managers and teams to deliver compassionate, high quality support that enables people to rebuild their lives with dignity and purpose. As part of our Senior Operational Team , you ll help shape strategy, drive continuous improvement, and embed our values across everything we do. You ll bring thoughtful leadership, resilience, and creativity championing innovation while ensuring services remain safe, effective, and person centred. You ll have oversight of Outreach and Supported Housing services across Exeter, Weymouth, and parts of Somerset , supporting teams who work every day with people experiencing, or at risk of, homelessness. Through your leadership, you ll strengthen services, nurture talent, and help create sustainable pathways out of homelessness for individuals and communities. What you ll be doing: Lead and inspire Service Managers , providing oversight across multiple projects and driving continuous improvement to ensure services thrive within Psychologically Informed Environments (PIE) . Oversee the day to day delivery of outreach, support, and accommodation services, fostering a culture of accountability, quality, and excellence. Drive performance and impact through robust KPI reporting, using accurate data and high quality analysis to identify gaps, implement action plans, and support service improvement. Build and maintain strong partnerships , working collaboratively with internal teams and key external stakeholders, including local authorities, probation services, and commissioners. Participate in the senior management on call rota , providing leadership oversight and back up support to local on call teams when required. Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined. What we re looking for: Full driving licence and access to own car for work purposes. Previous experience of managing services and teams across different locations. Knowledge and understanding of the support needs of people facing homelessness, including those with mental health challenges, complex needs and substance misuse issues. There are many great reasons to join our team! Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan 27 days annual leave , including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff) 30% staff discount at Julian House charity shop A generous and competitive pension scheme A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted Great opportunities for career development and free monthly training sessions from experienced facilitators For all the fantastic and valuable work, you ll be doing, you ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands Reflective Practice sessions from objective, external facilitators Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don t miss out!
Apr 24, 2026
Full time
Job Role: Regional Manager Salary: £42,205 per year Hours: 37.5 hours per week Contract type: Permanent Location: Southwest, covering Exeter, Somerset and Dorset Additional information: Valid driver's license and access to own vehicle business insurance will be required for roles involving travel for work. Patriciate in an out-of-hours on-call rota. Travel across the Southwest region with projects across Exeter, Somerset and Dorset. While we d ideally like candidates based in Somerset, we re open to considering applicants located in Dorset and Exeter. About Julian House: Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we re looking for! About the Role: As a Regional Manager at Julian House , you ll play a vital leadership role in tackling homelessness and changing lives for the better. You ll lead and support a portfolio of frontline services, empowering Service Managers and teams to deliver compassionate, high quality support that enables people to rebuild their lives with dignity and purpose. As part of our Senior Operational Team , you ll help shape strategy, drive continuous improvement, and embed our values across everything we do. You ll bring thoughtful leadership, resilience, and creativity championing innovation while ensuring services remain safe, effective, and person centred. You ll have oversight of Outreach and Supported Housing services across Exeter, Weymouth, and parts of Somerset , supporting teams who work every day with people experiencing, or at risk of, homelessness. Through your leadership, you ll strengthen services, nurture talent, and help create sustainable pathways out of homelessness for individuals and communities. What you ll be doing: Lead and inspire Service Managers , providing oversight across multiple projects and driving continuous improvement to ensure services thrive within Psychologically Informed Environments (PIE) . Oversee the day to day delivery of outreach, support, and accommodation services, fostering a culture of accountability, quality, and excellence. Drive performance and impact through robust KPI reporting, using accurate data and high quality analysis to identify gaps, implement action plans, and support service improvement. Build and maintain strong partnerships , working collaboratively with internal teams and key external stakeholders, including local authorities, probation services, and commissioners. Participate in the senior management on call rota , providing leadership oversight and back up support to local on call teams when required. Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined. What we re looking for: Full driving licence and access to own car for work purposes. Previous experience of managing services and teams across different locations. Knowledge and understanding of the support needs of people facing homelessness, including those with mental health challenges, complex needs and substance misuse issues. There are many great reasons to join our team! Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan 27 days annual leave , including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff) 30% staff discount at Julian House charity shop A generous and competitive pension scheme A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted Great opportunities for career development and free monthly training sessions from experienced facilitators For all the fantastic and valuable work, you ll be doing, you ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands Reflective Practice sessions from objective, external facilitators Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don t miss out!
carrington west
Area Housing Manager
carrington west
Are you an experienced housing professional looking to make a real difference in your local community? An exciting opportunity has arisen for an experienced Area Housing Manager to join a local authority in Surrey. You'll manage a patch of approximately 750 properties across general needs, Independent Retirement Living (IRL), and leasehold stock-delivering comprehensive tenancy, income, and estate management services. Key Responsibilities: Conduct new tenant visits across all tenancy types (introductory, secure, flexible) Manage tenancy changes, successions, terminations, and rent arrears up to £1,500 Process Right to Buy and Mutual Exchange applications from start to finish Prepare legal documents, witness statements, and attend court where necessary Respond to tenancy and leaseholder enquiries and resolve estate issues Carry out estate inspections, propose improvement projects, and monitor communal areas Liaise with Housing Solutions, Tenant Support Officers, and external agencies Lead tenancy sustainment efforts and support safeguarding and domestic abuse referrals Oversee flexible tenancy reviews and possession proceedings as required Ensure timely tenancy sign-ups, agreement processing, and adherence to housing policy Monitor cleaning, maintenance, and health and safety in communal areas Participate in team duty rota and emergency response when needed Maintain a strong customer service focus and handle complaints professionally Requirements: Experience in tenancy, income, or estate management within social housing Good understanding of housing legislation and enforcement processes Confident handling complex caseloads and legal proceedings Full UK driving licence and access to a vehicle (essential) How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed).
Oct 08, 2025
Contractor
Are you an experienced housing professional looking to make a real difference in your local community? An exciting opportunity has arisen for an experienced Area Housing Manager to join a local authority in Surrey. You'll manage a patch of approximately 750 properties across general needs, Independent Retirement Living (IRL), and leasehold stock-delivering comprehensive tenancy, income, and estate management services. Key Responsibilities: Conduct new tenant visits across all tenancy types (introductory, secure, flexible) Manage tenancy changes, successions, terminations, and rent arrears up to £1,500 Process Right to Buy and Mutual Exchange applications from start to finish Prepare legal documents, witness statements, and attend court where necessary Respond to tenancy and leaseholder enquiries and resolve estate issues Carry out estate inspections, propose improvement projects, and monitor communal areas Liaise with Housing Solutions, Tenant Support Officers, and external agencies Lead tenancy sustainment efforts and support safeguarding and domestic abuse referrals Oversee flexible tenancy reviews and possession proceedings as required Ensure timely tenancy sign-ups, agreement processing, and adherence to housing policy Monitor cleaning, maintenance, and health and safety in communal areas Participate in team duty rota and emergency response when needed Maintain a strong customer service focus and handle complaints professionally Requirements: Experience in tenancy, income, or estate management within social housing Good understanding of housing legislation and enforcement processes Confident handling complex caseloads and legal proceedings Full UK driving licence and access to a vehicle (essential) How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed).

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