10 jobs found

Head of Customer Experience and Service Innovation At CAP, we celebrate diversity and strive to build an inclusive workforce that reflects the diverse communities we serve. We warmly welcome applications from individuals of all backgrounds. We particularly encourage applications from Global Majority/UK Minority Ethnic candidates, as these groups are currently underrepresented within our wider workforce. We are committed to creating an environment where every individual can thrive and feel they belong. Everything we do is rooted in our values. First and foremost, we are Christ-centred. The work that we do is guided by faith and the belief that everyone deserves to be treated with dignity and God s love. We are bold in fearlessly putting that faith into action to help others and challenge injustice, while also seeking to be compassionate in the way that we want to understand others and offer them meaningful care. We are collaborative in our approach, making time to learn from others and work together to take on UK poverty. And finally, we prioritise being joyful in the face of challenges, because our faith gives us confidence that change is truly possible. Context: Our vision at CAP is to see Transformed Lives, Thriving Churches, and an End to UK Poverty. Our core purpose is to inspire and equip churches across the UK to help people out of debt and poverty, and see them become followers of Jesus. CAP is the catalyst to a church-based movement against poverty, partnering with churches across the 4 nations of the UK. Our products and services equip and inspire nearly 3000 local CAP workers and volunteers in their mission to come alongside those that are in financial crisis or vulnerability to bring practical help and the good news of Jesus CAP stands with the local church in its mission to its community. Currently these products include Debt Help, Job Clubs, Life Skills and Money Coaching and it is the development of these offerings that form the core focus of the role. These service lines have been built at different times by different people and sit quite separately. Today we have a clear view of our target client, a new set of models for how we partner with churches and so we want to architect now are the customer journeys and experiences that draw these threads together. Purpose: This role of Head of Customer Experience (CX) and Service Innovation reports to the Chief Agility Officer, and is the chief service architect of the CAP church-based movement s ecosystem. This role will lead our transition towards a modular suite of services, ensuring every interaction across our audiences are seamless, dignifying and high-impact. The role is responsible for balancing safety, regulation and theology with flexibility and innovation, enabling a national movement to grow at scale. Passion: This team is driven by a shared passion to eradicate UK poverty by equipping churches with flexible and innovative tools and resources. You will be a champion for customer experience excellence across the organisation, directly contributing to the transformation of lives and the delivery of hope. Role: Accountabilities: Team and Capability Development Capability Leadership: Recruit, manage, and mentor a high-performing, multi-disciplinary team, fostering a collaborative and mission-driven culture. Maturity of Practice: Define and establish best-in-class methodologies and quality standards for CX, service blueprinting, user research, and rapid prototyping across the Agility team, ensuring all practices align with the FCA/Safeguarding regulatory requirements. Talent and Culture: Actively drive professional development and manage skill gaps within the CX/Innovation function, creating pathways for internal growth and advocating for the retention of key talent. Cross-Functional Embedding: Work with peer Heads to embed CX and product thinking principles throughout the movement, supporting other teams to adopt a user-centric, iterative mindset. Modular Service Architecture (Design to Grow) Innovation: Deconstruct complex services into modular components. Ensure the foundation is robust and regulated (FCA/Safeguarding), while allowing churches to adapt services to their unique community context. Movement-Led CX: Focus on Partner Effort. Designing digital and physical journeys that make it significantly easier for a church to join, launch, and sustain a CAP ministry. Movement-Focused Impact: Simplifying the technology stack church partners are wrestling with. Evolving CAP s digital infrastructure from a fragmented set of tools, towards an integrated Mission Suite. Productisation of Onboarding: Partner with the wider movement to turn the onboarding process into a high-quality product that inspires and equips without lag and reduces pain points. Decentralised Content & Knowledge Strategy Community Drive Content Strategy: Shift content from centralised, high-production manuals to a dynamic, community-curated Knowledge Commons. Modular Learning: Ensure all training and coaching materials are bite-sized, searchable, and easily swappable, reflecting the diverse voices of the UK-wide movement. Impact-Led Design Embedded Insight: Work with the Head of Impact to bake measurement frameworks into service design. Ensure that impact data is a real-time byproduct of the service, not an additional task for the church. Data Completeness at Source: Work with the Head of Impact to increase the percentage of impact data points (as defined by the the impact framework) captured automatically during the natural flow of service delivery (reducing the need for manual surveys or back-office data entry). Enabling the Impact Community of Practice: Work with the Head of Impact to ensure Insight and Evidence content is accurately and efficiently captured through good design. Closing the Feedback Loop: Translating voices across Client, Church and Supporter. Working with insights from across the movement into immediate improvements. Senior Leadership Team Contributions: Be a key member of the Agility and organisation leadership team, demonstrating and living out CAP s values. Provide strategic counsel to the Chief Agility Officer and Executive Leadership Team on product-related matters. Represent CAP at industry events and conferences, establishing the organisation as a thought leader in the social impact space. Lead cross-functional initiatives to drive organisational change and improve overall operational efficiency. Play an active role as a member of the team in: Platform Democratisation: Advocate for low-code/no-code solutions that move configuration closer to the business teams, reducing technical bottlenecks and increasing the speed of test and learn. Agile Culture Lead: Coaching the wider movement in iterative mindsets, helping teams move from Risk-Aversion to Risk-Awareness. Governance: Be an active participant in governance processes, complying with the technical guardrails as defined and championing best practice. Measurable Outputs: Team Capability Index: Achieve an agreed-upon score on the internal capability maturity assessment for the CX/Innovation function Partner Effort Score (PES): A specific metric measuring "How easy was it to launch your latest CAP service?" (Target: Year-on-year reduction in perceived effort). Modular Component Adoption: The percentage of church partners using at least one component (e.g. a centre created idea) alongside traditional CAP created products and services. Partner Retention Rate: Reduction of the number of centres who leave due to system/process frustration Partner Created Content Usage Ratio: Track an increase in the percentage of church-contributed content that is verified and adopted by other churches in the movement. Onboarding Automation: The percentage of the Church Partner Journey that is self-service vs. requiring manual intervention from the Church and Client Support team. Meantime to innovation: Reducing the time it takes from idea to implementation. Innovation Roadmap: Developing an inspiring and impact focused roadmap with detailed business cases and projected impact targets, ready for philanthropic engagement Team Engagement/Retention: Maintain an average team engagement score above the organisational target and meet specific goals for voluntary staff turnover within the immediate team. Culture: Working at CAP is more than a job; it s a commitment to a community and movement. We believe that a healthy culture is the fuel for our mission. This means we prioritise spiritual rhythms in our week including dedicated time for morning prayer, worship, and team huddles. We are a 'joy-filled' office, which means we celebrate every win, from a client becoming debt-free to a colleague s personal milestone. We expect our team to be 'all in' not just in their tasks, but in contributing to a supportive, laughter-filled, and prayerful environment. CAP is a mission-driven, fast-paced, and deeply relational environment. You will find a culture that prioritises: . click apply for full job details

Harris Hill are delighted to be working with a fantastic charity to recruit for the Community Fundraising Officer in order to join a collaborative and purpose driven organisation in a key supporter engagement role. This will be Working within a dynamic income generation team, you will support and inspire volunteers to deliver successful fundraising activities, helping them exceed targets while ensuring an outstanding supporter experience throughout their journey. This role is ideal for someone who is passionate about relationship building, data driven engagement, and delivering meaningful experiences that strengthen supporter loyalty and maximise income growth. About the Role You will play an important part in delivering operational fundraising plans and supporting sustainable income growth through community fundraising initiatives. The role involves working independently while collaborating closely with colleagues across multiple functions. Key responsibilities include: Supporting volunteers and fundraisers to achieve and exceed fundraising targets Delivering excellent supporter stewardship through proactive and personalised engagement Analysing campaign and supporter data to optimise fundraising performance and supporter journeys Building strong relationships with supporters and internal stakeholders Supporting fundraising projects and operational activity within agreed timelines Contributing to a positive, inclusive, and collaborative working culture Ensuring accurate use of databases, digital platforms, and fundraising systems Promoting accessible and inclusive engagement practices across all activities We are looking for someone with: Experience supporting fundraising volunteers or community fundraising activities A track record of meeting or exceeding supporter engagement targets Strong analytical skills with the ability to interpret data and improve performance Excellent interpersonal and communication skills Experience working collaboratively across teams and managing relationships effectively Strong organisational skills with the ability to manage priorities independently Confidence using databases, digital tools, and fundraising platforms A commitment to inclusion, accessibility, and excellent supporter experience Salary & Benefits Salary: £34,031 inc. Regional Weighting Contract type: 12 months FTC, full time, 35 hrs a week Location: Cardiff, hybrid working 2 days a week in the office Interview dates: w/c 15th June Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Harris Hill are delighted to be working with a fantastic charity to recruit for the Community Fundraising Officer in order to join a collaborative and purpose driven organisation in a key supporter engagement role. This will be Working within a dynamic income generation team, you will support and inspire volunteers to deliver successful fundraising activities, helping them exceed targets while ensuring an outstanding supporter experience throughout their journey. This role is ideal for someone who is passionate about relationship building, data driven engagement, and delivering meaningful experiences that strengthen supporter loyalty and maximise income growth. About the Role You will play an important part in delivering operational fundraising plans and supporting sustainable income growth through community fundraising initiatives. The role involves working independently while collaborating closely with colleagues across multiple functions. Key responsibilities include: Supporting volunteers and fundraisers to achieve and exceed fundraising targets Delivering excellent supporter stewardship through proactive and personalised engagement Analysing campaign and supporter data to optimise fundraising performance and supporter journeys Building strong relationships with supporters and internal stakeholders Supporting fundraising projects and operational activity within agreed timelines Contributing to a positive, inclusive, and collaborative working culture Ensuring accurate use of databases, digital platforms, and fundraising systems Promoting accessible and inclusive engagement practices across all activities We are looking for someone with: Experience supporting fundraising volunteers or community fundraising activities A track record of meeting or exceeding supporter engagement targets Strong analytical skills with the ability to interpret data and improve performance Excellent interpersonal and communication skills Experience working collaboratively across teams and managing relationships effectively Strong organisational skills with the ability to manage priorities independently Confidence using databases, digital tools, and fundraising platforms A commitment to inclusion, accessibility, and excellent supporter experience Salary & Benefits Salary: £34,031 inc. Regional Weighting Contract type: 12 months FTC, full time, 35 hrs a week Location: Cardiff, hybrid working 2 days a week in the office Interview dates: w/c 15th June Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We are supporting an incredible mental health charity to find a part time (14 hours a week) interim Events Fundraising Officer for a 12 month contract to help deliver exceptional experiences for supporters taking part in exciting fundraising challenges and events. Contract, part-time (14 hours per week) Hybrid working, London or Cardiff This is a brilliant opportunity to join a collaborative and ambitious multi million pound Income Generation team. In this role, youll inspire and nurture participants throughout their fundraising journey ensuring they feel valued, motivated, and confident from sign-up to event day and beyond. The role The Events Fundraising role is responsible for delivering exceptional and memorable experiences for supporters taking on fundraising challenges, ensuring they feel inspired, confident, and supported throughout their journey. A strong emphasis on supporter engagement sits at the core of the role, with a focus on meeting and exceeding engagement and fundraising KPIs through proactive communication, tailored guidance, and personalised stewardship. Insight plays a key part in the role, requiring the ability to interpret and analyse performance data to optimise supporter journeys, strengthen campaign effectiveness and maximise income. Equally important are excellent relationship building skills working closely with supporters to understand their motivations, while collaborating effectively with colleagues across teams to ensure a positive, connected, and productive working environment. The candidate Experience working on events fundraising programmes and delivering memorable fundraising experiences Excellent interpersonal skills and the ability to build effective relationships with supporters Track record of monitoring and meeting targets and KPIs Project management skills, including ability to work across multiple projects simultaneously Ability to use initiative to work alone ensuring work is planned, prioritised, and organised to achieve set deadlines Ability to interpret and analyse data and use insight to improve performance Demonstrated ability to work collaboratively across teams and functions, fostering a positive and productive working environment Commitment to using communication skills to improve supporter experience through insight-driven communications and personalised engagement strategies Closing Date ASAP Interview dates w/c 15th June IMPORTANT NOTE Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

We are looking for an enthusiastic and organised Events Officer (part-time) to help deliver inspiring fundraising experiences that engage and motivate supporters while contributing to meaningful social impact. This is an exciting opportunity to join a collaborative and ambitious fundraising team focused on building strong supporter relationships, delivering exceptional events, and driving sustainable income growth. About the Role As Events Officer, you will support the delivery of a range of fundraising events and challenge activities, ensuring supporters feel confident, valued, and motivated throughout their journey. You will play a key role in supporter stewardship, engagement communications, and event coordination, helping to maximise fundraising performance and long-term supporter loyalty. Working closely with colleagues across teams, you will help create memorable supporter experiences both online and in person. The role also involves using insight and performance data to improve engagement strategies and campaign effectiveness. This role is ideal for someone who enjoys relationship building, project coordination, and creating positive experiences that inspire people to get involved and make a difference. Key Responsibilities Deliver high quality supporter experiences across fundraising events and campaigns Build authentic relationships with supporters through personalised communication and stewardship Monitor fundraising performance and supporter engagement against agreed KPIs Coordinate multiple projects and priorities effectively to meet deadlines Use data and insight to improve communications, supporter journeys, and campaign outcomes Collaborate with colleagues across teams to support shared goals and continuous improvement Support event delivery We re looking for someone with: Experience supporting peer-to-peer fundraising or events programmes Excellent communication and interpersonal skills Strong organisational and project management abilities Confidence working independently and managing competing priorities Experience using data and insight to improve engagement and performance A collaborative and proactive approach to teamwork Salary & Benefits Salary: £35,702 per annum, pro rata Contract type: 12 months FTC, part-time, 14 hrs a week Location: London, hybrid working 3 days a month in the office Interview dates: w/c 15th June Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Harris Hill are delighted to be working with a fantastic charity to recruit for the Community Fundraising Officer in order to join a collaborative and purpose driven organisation in a key supporter engagement role. This will be Working within a dynamic income generation team, you will support and inspire volunteers to deliver successful fundraising activities, helping them exceed targets while ensuring an outstanding supporter experience throughout their journey. This role is ideal for someone who is passionate about relationship building, data driven engagement, and delivering meaningful experiences that strengthen supporter loyalty and maximise income growth. About the Role You will play an important part in delivering operational fundraising plans and supporting sustainable income growth through community fundraising initiatives. The role involves working independently while collaborating closely with colleagues across multiple functions. Key responsibilities include: Supporting volunteers and fundraisers to achieve and exceed fundraising targets Delivering excellent supporter stewardship through proactive and personalised engagement Analysing campaign and supporter data to optimise fundraising performance and supporter journeys Building strong relationships with supporters and internal stakeholders Supporting fundraising projects and operational activity within agreed timelines Contributing to a positive, inclusive, and collaborative working culture Ensuring accurate use of databases, digital platforms, and fundraising systems Promoting accessible and inclusive engagement practices across all activities We are looking for someone with: Experience supporting fundraising volunteers or community fundraising activities A track record of meeting or exceeding supporter engagement targets Strong analytical skills with the ability to interpret data and improve performance Excellent interpersonal and communication skills Experience working collaboratively across teams and managing relationships effectively Strong organisational skills with the ability to manage priorities independently Confidence using databases, digital tools, and fundraising platforms A commitment to inclusion, accessibility, and excellent supporter experience Salary & Benefits Salary: £35,702 per annum inc. London Weighting Contract type: 12 months FTC, full time, 35 hrs a week Location: London, hybrid working 2 days a week in the office Interview dates: w/c 15th June Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Harris Hill is delighted to be working with St Luke's Hospice to recruit a talented and driven Senior Individual Giving Officer to join their Fundraising Team and help grow and strengthen individual giving programme. About the Role This is an exciting opportunity for an experienced fundraising or direct marketing professional to lead and deliver engaging multi-channel campaigns that inspire supporters and maximise long term income growth. Working closely with the Individual Giving Manager, you will take ownership of campaigns across cash appeals, regular giving and lottery activity, managing projects from planning through to analysis and optimisation. You will use data, insight and creativity to improve supporter journeys, increase retention and deliver outstanding supporter experiences. You ll also work collaboratively across fundraising, communications and supporter care teams, while managing relationships with external agencies and suppliers to ensure campaigns are delivered to a high standard, on time and within budget. Key Responsibilities Lead the planning and delivery of individual giving campaigns across direct mail, digital and other channels Manage supporter acquisition, retention and stewardship activity Develop and optimise supporter journeys using data and insight Monitor campaign performance, budgets and KPIs, providing clear reporting and recommendations Work with external agencies and suppliers to deliver high-quality campaigns Ensure all fundraising activity is compliant with GDPR and fundraising regulations Collaborate across teams to maximise supporter engagement and lifetime value Support innovation and continuous improvement within the fundraising programme About You We are looking for someone who is passionate about fundraising and motivated by making a real difference in the community. You will bring: Experience delivering successful individual giving or direct marketing campaigns across multiple channels Excellent copywriting and communication skills Strong project management and organisational abilities Confidence working with data, budgets and campaign reporting Knowledge of supporter journeys, retention and lifetime value principles Understanding of GDPR and fundraising compliance A collaborative and proactive approach to teamwork Experience managing agencies and developing supporter journeys would be an advantage. Why Join St Luke s Hospice? This is a chance to be part of a compassionate and ambitious organisation where your work will directly support people and families at the most important time in their lives. Salary: up to £35,000 per annum Contract type: Full time, permanent Location: London, Harrow, hybrid working, 2 days in the office Deadline: 2nd June at 8am Interview: 11th June Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Are you a dynamic and experienced fundraiser looking for your next big challenge? We are seeking a strategic, creative, and driven individual to lead the Individual Giving programme at a well-established and values driven charity, As Head of Individual Giving , you will report directly to the CEO and lead a passionate team dedicated to inspiring individuals to support the charity s mission. You ll shape and deliver multi-channel fundraising campaigns that grow the organisation donor base, deepen supporter relationships, and drive sustainable income. This is a senior leadership role with significant influence across the organisation. You ll collaborate closely with heads of other departments to ensure fundraising is aligned with the charity mission delivery, communications, and international programmes. As a Head of Individual Giving you will: Head the strategic development and delivery of all individual giving activity. Oversee a diverse portfolio of appeals, ensuring campaign success across acquisition, retention, and stewardship. Drive innovation in supporter engagement, including regular giving, legacy marketing, and donor journeys. Manage key relationships with creative agencies, suppliers, and contractors. Ensure compliance with GDPR, Fundraising Regulator standards, and internal policies. Lead and develop a small, dedicated team including the Individual Giving Manager, Supporter Care Officer, and CRM Data Entry Officer. Oversee the fundraising CRM (Salesforce), ensuring data is accurate, insightful, and utilised to shape campaigns. To be successful, you must have experience: Significant experience in Direct Marketing, ideally within a charity. Proven success in individual giving and campaign management. Strong understanding of CRM systems, ideally Salesforce. Experienced team leader with excellent interpersonal skills. Ability to manage multiple projects, deadlines, and budgets. Excellent communication and copywriting skills. Salary: £54,000 per annum Location: London, hybrid working , 2 days in the office Contract: Permanent Closing date: 5th November at 9am Interview: 1st round interview 12th November 2nd round interview (if required) 13th November Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

CAMPAIGNS OFFICER - VOLUNTEER MANAGEMENT Salary: £35,300 per annum pro rata Reports to: Campaigns Manager Directorate: Policy, Information and Communications Contract: 9 month fixed-term contract / secondment Working hours: 35 hours per week (we are open to compressed hours) Location: Stratford, London w/ high-flex (1 - 2 days per week in the office) Closing date: Sunday 5 October 2025, 23:55 Interview date: Thursday 9 and Friday 10 October 2025 Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who shares our vision, someone like you. ? We have an exciting opportunity for you to join us as a Campaigns Officer (Volunteer Management). In this role, you'll be responsible for leading the stewardship of the charity's volunteer Campaigns Ambassadors to support the organisations campaigns, engagement and influencing work to achieve better outcomes for people, patients and professionals. This role is crucial in helping to deliver a strategy to grow and develop an effective Campaigns Ambassadors programme where campaigners are deeply engaged with our political influencing work. What will I be doing? Working in partnership with other Campaigns Officers in the team to develop and deliver the stewardship strategy for campaigners across the full volunteer life cycle Maintaining the volunteer management processes of the team, including communications to Campaigns Ambassadors and managing the logistics and content for campaign events, including our popular Parliament Day in summer 2026. Contributing to the ongoing strategic development of the Campaigns Ambassador programme and making suggestions for future improvements Contributing to, or leading, team wide projects to inform and improve the work of the Campaigns team Drafting communications for, and engaging with, both Campaigns Ambassadors and the rest of the charity to showcase the impact of the programme Liaising with key teams and stakeholders to improve the Campaigns Ambassador experience, increase volunteer numbers and internally promote the Campaigns Ambassador programme and demonstrate its impact Contributing to the wider work of the Campaigns team and to support the work of the Campaigns Managers. What skills will I need? Effective planning and project management skills with the ability to set and work to deadlines in complex, matrixed environments An innovative mindset, with a curiosity to continually improve and evaluate, using test and learn techniques, and promoting a 'dare to fail' culture Understanding of supporter journeys and what motivates individuals Strong written and verbal communication skills, including experience of producing clear, accurate and convincing communications Commitment to the involvement of patients and volunteers in our work, ranging from consultation to co-production Strong relationship management and influencing skills with the ability to adapt style, build a rapport and use empathy and understanding to respond to queries and requests Ability to prioritise and work well under pressure Passionate about campaigning and making a case for change that benefits people, patients and professionals. What will I gain? Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive. In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. We don't forget people have lives outside of work too and so we actively encourage a flexible working culture. Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.

Project Officer Active Journeys (Cymru) / Swyddog Prosiect Teithiau Iach (Cymru) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Project Officer Active Journeys (Cymru) North West Wales £28,831 per annum (pro rata for part time hours) 49REC Full Time 30 hours per week happy to talk flexible working Base: Home working, North West Wales region About the role This is an exciting opportunity to join Sustrans Cymru. We are looking for someone to join our Active Journeys Programme, delivering behaviour change and engagement activities in Schools in North West Wales . About you You should have experience of leading physical activity or other behaviour change projects within schools, workplaces or communities. You should also have experience of working on projects within an established project management framework and within a Welsh Language environment. You will have excellent organisational skills, including the ability to prioritise and manage own workload. You will be able to build and maintain strong relationships and a flexible and enthusiastic approach. With the ability to engage and support lesser heard voices in the community. We ask you demonstrate your knowledge of Microsoft Office packages and relevant knowledge of North West Wales and its diverse range of communities. Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups. What we offer In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment. Wellbeing 28 days leave per annum plus bank holidays for full-time working Ability to buy an extra week of annual leave (pro-rata for part-time staff) Staff volunteer days 24/7 free, impartial and confidential support service We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes Financial Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans Bike, computer and season ticket loans Discount benefits London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London) Death in Service benefit 3 x annual Salary Family Friendly Enhanced maternity and paternity pay Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) Additional Information Closing date for the receipt of completed applications is 23:59, 29 September 2025. Interviews will take place by teams on the 09 or 10 October 2025 We encourage early applications as the role may close ahead of schedule if we receive strong interest. About Sustrans At Sustrans you'll be part of a movement to make it easier for people to walk and cycle. We're all here to change things! You ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone. You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet. We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported. You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun. Swyddog Prosiect Teithiau Iach (Cymru) Gogledd Orllewin Cymru £28,831 y flwyddyn (pro rata ar gyfer oriau rhan-amser) 49REC 30 awr yr wythnos yn fodlon trafod gweithio n hyblyg Lleoliad: Gweithio o gartref, rhanbarth Gogledd Orllewin Cymru Ynglŷn â'r swydd Dyma gyfle cyffrous i ymuno â Sustrans Cymru. Rydym yn chwilio am rywun i ymuno â'n Rhaglen Teithiau Iach, gan ddarparu gweithgareddau newid ymddygiad ac ymgysylltu mewn Ysgolion yng Ngogledd Orllewin Cymru. Amdanoch chi Dylai fod gennych brofiad o arwain ar brosiectau gweithgaredd corfforol neu brosiectau newid ymddygiad eraill mewn ysgolion, gweithleoedd neu gymunedau. Dylai fod gennych brofiad hefyd o weithio ar brosiectau o fewn fframwaith rheoli prosiectau sefydledig ac o fewn amgylchedd Cymraeg. Bydd gennych sgiliau trefnu rhagorol, gan gynnwys y gallu i flaenoriaethu a rheoli eich llwyth gwaith eich hun. Bydd y gallu gennych i feithrin a chynnal perthnasoedd cryf mewn modd hyblyg a brwdfrydig. Gyda'r gallu i ymgysylltu a chefnogi lleisiau a glywir yn llai amlwg yn y gymuned. Gofynnwn i chi ddangos eich gwybodaeth am becynnau Microsoft Office a gwybodaeth berthnasol am Ogledd-orllewin Cymru a'r amrywiaeth o gymunedau yn y rhanbarth. Mae gan Sustrans ymrwymiad hirdymor i fod yn elusen i bawb lleihau anghydraddoldeb, gwerthfawrogi amrywiaeth, galluogi cynhwysiant a sicrhau bod pawb yn cael eu trin gydag urddas a pharch. Ein nod yw bod yn gyflogwr gwirioneddol gynhwysol ac rydym yn croesawu ceisiadau gan bobl o bob rhan o'r gymuned, yn enwedig o grwpiau sydd heb gynrychiolaeth ddigonol. Gwybodaeth Ychwanegol Y dyddiad cau ar gyfer derbyn ceisiadau wedi'u cwblhau yw 23:59, 28 Medi 2025. Cynhelir cyfweliadau ar Teams ar 09 neu 10 Hydref 2025. I wneud cais, cwblhewch ein ffurflen gais ar-lein. Pam gweithio i ni? Yn Sustrans, byddwch yn rhan o fudiad sy n ei gwneud hi'n haws i bobl gerdded a beicio. Rydyn ni oll yma i newid pethau. Cewch fod yn rhan o gymuned anhygoel o bobl dalentog, angerddol, creadigol sy n datrys problemau ac sydd oll yn gweithio gyda i gilydd i newid pethau er gwell. Rydyn ni n gweithredu n lleol ac yn meddwl ar raddfa fawr ein gweledigaeth yw cymdeithas lle mae r ffordd rydym yn teithio n creu lleoedd iachach a bywydau hapusach i bawb. Byddwch yn cwestiynu'r status quo ac yn meiddio dychmygu byd gwahanol. Byddwch yn gweithio ar brosiectau cyffrous ac effeithiol a fydd yn eich ymestyn ac yn eich grymuso a byddwch yn cael eich gwobrwyo drwy weld y gwahaniaeth rydych chi n ei wneud i bobl, cymunedau a r blaned. Credwn fod cynnwys pawb yn ganolog i bwy r ydym ni a r hyn yr ydym ni am ei gyflawni. Croesawn wahaniaeth ac rydym yn falch o r ffaith ein bod yn creu diwylliant ble gallwch fod yn chi ch hunan, lle caiff eich llesiant ei gefnogi Gallwch fod yn sicr o wneud ffrindiau oes a gweithio gyda thîm sy n andros o hyblyg, cefnogol, moesegol a llawn hwyl. Yr hyn rydym yn ei gynnig Llesiant 28 diwrnod o wyliau blynyddol ynghyd â gwyliau banc ar gyfer gweithwyr llawn-amser. Gallu prynu wythnos ychwanegol o wyliau blynyddol (pro rata ar gyfer staff rhan-amser). Diwrnodau gwirfoddoli staff. Gwasanaeth cefnogaeth diduedd a chyfrinachol am ddim 24/7. Rydym yn aelodau o'r Fenter Cymudo Gwyrdd a'r Cynllun Beicio sydd ill dau yn cynnig cynlluniau beicio i'r gwaith. Ariannol Cynllun Pensiwn Personol Grŵp gyda chyfraniad cyfatebol o 6% neu 7% o'r cyflog sylfaenol yn cael ei wneud gan Sustrans. Benthyciadau beic, cyfrifiadur a thocynnau tymor. Buddion ar ffurf disgowntiau. Budd-dal marwolaeth yn ystod gwasanaeth 3 gwaith y cyflog blynyddol. Cyfeillgar i deuluoedd Tâl mamolaeth a thadolaeth uwch na r isafswm. Arferion Gweithio Hyblyg (yr oriau llawn amser yw 37.5 yr wythnos, dydd Llun i ddydd Gwener).