Associate Cost Manager LONDON Up to £95,000 per annum I am working on behalf of an established, independent construction and property consultancy with a strong UK and international presence. The business delivers cost and project management services across commercial office, fit out, hospitality and mixed use sectors. Known for its partner led structure and collaborative culture, the firm offers direct access to leadership, high profile projects and clear progression routes. They are currently recruiting for a senior position within the London Cost Management team, acting as a key client lead across pre and post contract stages. You will take ownership of projects from early cost planning through to final account, ensuring strong commercial control while supporting team development and contributing to wider business growth. Responsibilities Lead procurement strategies and tender processes Prepare cost plans, budgets and financial reports Manage valuations, variations and final accounts Monitor risk, change control and project performance Act as primary client contact on projects Mentor junior team members About You Degree qualified and MRICS Strong consultancy experience Proven pre & post contract capability Experience in office, fit out or hospitality sectors Confident client facing professional with leadership ability If you are interested in pursuing this position, please contact Annabel
May 06, 2026
Full time
Associate Cost Manager LONDON Up to £95,000 per annum I am working on behalf of an established, independent construction and property consultancy with a strong UK and international presence. The business delivers cost and project management services across commercial office, fit out, hospitality and mixed use sectors. Known for its partner led structure and collaborative culture, the firm offers direct access to leadership, high profile projects and clear progression routes. They are currently recruiting for a senior position within the London Cost Management team, acting as a key client lead across pre and post contract stages. You will take ownership of projects from early cost planning through to final account, ensuring strong commercial control while supporting team development and contributing to wider business growth. Responsibilities Lead procurement strategies and tender processes Prepare cost plans, budgets and financial reports Manage valuations, variations and final accounts Monitor risk, change control and project performance Act as primary client contact on projects Mentor junior team members About You Degree qualified and MRICS Strong consultancy experience Proven pre & post contract capability Experience in office, fit out or hospitality sectors Confident client facing professional with leadership ability If you are interested in pursuing this position, please contact Annabel
Job Title: Mortgage Servicing Administrator Location: London Salary: Up to 27,500 depending on experience plus benefits Working Hours: Monday to Friday 9am to 5.30pm Hybrid: 4 days a week in the office and 1 day at home About the role of Mortgage Servicing Administrator Our client is strengthening its position in the specialist lending market, providing a range of mortgage, bridging, and development finance products. They pride themselves on offering tailored property finance solutions for customers who may not fit the standard high street bank criteria. As a Mortgage Servicing Administrator, you will play a key role within the servicing and collections team, by dealing with the processing of existing mortgages including redemption requests, setting up direct debits and communicating with customers in arrears, whilst ensuring accounts are being managed in accordance with policies, procedures and regulations. This is a fantastic opportunity for someone with a background in financial services telephony who is keen to expand their skills and build experience within mortgage servicing. Responsibilities required for the role of Mortgage Servicing Administrator Ensuring mortgage administration tasks are completed accurately and within required timeframes, including processing redemption requests, setting up direct debits, and issuing pre-expiry communications Managing and responding to customer email enquiries in a professional and timely manner Proactively contacting customers regarding unpaid direct debits on a daily basis Maintaining regular communication with customers in early stages of arrears to provide support and guidance Discussing and agreeing suitable solutions with customers, including repayment arrangements and forbearance options within agreed authority levels Monitoring agreed arrangements to ensure adherence and taking appropriate action where necessary Directing customers to free and independent debt advice services where appropriate Processing new loan completions efficiently and accurately Identifying issues, applying creative problem-solving, and making informed decisions within appropriate timeframes Experience required for the role of Mortgage Servicing Administrator Experience gained in a telephony role within financial services is essential Mortgage servicing or collections experience is advantageous Ability to build rapport with customers and communicate key information clearly, professionally, and effectively Strong interpersonal and communication skills Highly organised with the ability to prioritise tasks efficiently Exceptional attention to detail Capable of working effectively under tight deadlines Confident in both verbal and written communication Good understanding of Consumer Duty principles Awareness of regulatory requirements and their impact on business operations Collaborative team player with a supportive approach For more information regarding the role of Senior Servicing Account Manager, please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
May 06, 2026
Full time
Job Title: Mortgage Servicing Administrator Location: London Salary: Up to 27,500 depending on experience plus benefits Working Hours: Monday to Friday 9am to 5.30pm Hybrid: 4 days a week in the office and 1 day at home About the role of Mortgage Servicing Administrator Our client is strengthening its position in the specialist lending market, providing a range of mortgage, bridging, and development finance products. They pride themselves on offering tailored property finance solutions for customers who may not fit the standard high street bank criteria. As a Mortgage Servicing Administrator, you will play a key role within the servicing and collections team, by dealing with the processing of existing mortgages including redemption requests, setting up direct debits and communicating with customers in arrears, whilst ensuring accounts are being managed in accordance with policies, procedures and regulations. This is a fantastic opportunity for someone with a background in financial services telephony who is keen to expand their skills and build experience within mortgage servicing. Responsibilities required for the role of Mortgage Servicing Administrator Ensuring mortgage administration tasks are completed accurately and within required timeframes, including processing redemption requests, setting up direct debits, and issuing pre-expiry communications Managing and responding to customer email enquiries in a professional and timely manner Proactively contacting customers regarding unpaid direct debits on a daily basis Maintaining regular communication with customers in early stages of arrears to provide support and guidance Discussing and agreeing suitable solutions with customers, including repayment arrangements and forbearance options within agreed authority levels Monitoring agreed arrangements to ensure adherence and taking appropriate action where necessary Directing customers to free and independent debt advice services where appropriate Processing new loan completions efficiently and accurately Identifying issues, applying creative problem-solving, and making informed decisions within appropriate timeframes Experience required for the role of Mortgage Servicing Administrator Experience gained in a telephony role within financial services is essential Mortgage servicing or collections experience is advantageous Ability to build rapport with customers and communicate key information clearly, professionally, and effectively Strong interpersonal and communication skills Highly organised with the ability to prioritise tasks efficiently Exceptional attention to detail Capable of working effectively under tight deadlines Confident in both verbal and written communication Good understanding of Consumer Duty principles Awareness of regulatory requirements and their impact on business operations Collaborative team player with a supportive approach For more information regarding the role of Senior Servicing Account Manager, please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
Job Description Please wait Senior Manager - UK Projects and Construction DeliveryReq ID: 57828Posting Start Date: 16/04/2026Job Function: PropertyDivision: Finance & Business ServicesJob Location: GBR-Manchester-New BaileyAdvertised Salary: Competitive with great benefits Closing Date: 28th April About the role As Senior Manager, UK Projects and Construction Delivery, you will play a central role in transforming the BT estate for the future. BT has one of the largest property portfolios in the UK and this underpins the UK telecommunication sector. You will be responsible for shaping and delivering a complex portfolio of capital construction activity across BT's UK operational and office estate. With a strong focus on retained exchanges and large scale programme delivery, this role operates at the heart of a high volume, highly complex delivery environment and is critical to the successful execution of BT's Operational Estate Strategy. You will be a proactive leader of delivery across internal teams and supply chain partners, working within a broad stakeholder landscape to unlock opportunities to drive pace and value, improve ways of working and ensure our infrastructure investment supports business transformation, cost optimisation and future business needs. This role sits at an important stage in a long running programme that will evolve significantly over time. Working closely with colleagues across projects, construction delivery, networks and the wider business, you will help shape how this work is delivered as it scales, influencing delivery models, governance and capability. It is a visible and impactful opportunity for a senior leader who brings fresh thinking, thrives in complexity and is motivated by being part of one of the UKs most important transformation programme. What you'll be doing Lead the end to end delivery of a large programme of capital construction projects and programmes across BT's UK estate, ensuring outcomes align to strategic, operational and transformation objectives. Provide senior leadership across multi disciplinary and cross functional teams, setting clear direction, governance and accountability to enable safe, timely and cost effective delivery. Act as a collaborative senior stakeholder partner across internal and external audiences, including internal customers and delivery partners, managing expectations and resolving issues in a complex operating environment. Own portfolio level risk, issue and dependency management, adapting delivery approaches and governance to protect outcomes and benefits realisation as the programme evolves. Lead financial management across the portfolio, including capital cost planning, forecasting, funding approvals, spend control and value optimisation opportunities. Plan and allocate resources in line with current and future demand, ensuring delivery teams and internal customers have clear visibility of priorities, capacity and pipeline. Role model, build, lead and develop high performing delivery teams, recruiting, mentoring and coaching project professionals and strengthening succession and future leadership capability. Drive delivery excellence and continuous improvement through an outcomes focused approach across internal teams and the supply chain, celebrating excellence, addressing underperformance and embedding best practice. Essential Skills / Experience Significant experience leading large scale, variable complexity construction projects and programmes, with end to end accountability across mobilisation, delivery and closure. A proven track record of high volume delivery in fast paced environments, managing multiple parallel workstreams and complex capital budgets, typically in the £1m-£20m+ range. Strong construction and built environment expertise, with hands on delivery experience. Deep capability in project, programme and portfolio management, with the ability to tailor methodologies, controls and governance to suit risk, scale and delivery context. Demonstrable strength in risk, issue and dependency management, maintaining momentum despite ambiguity, evolving operating models and competing priorities. Ability to identify opportunities, unlock value and innovation and implement into establish programmes under a continuous improvement mindset. Strong commercial and financial acumen, including capital cost planning, forecasting, funding approvals, spend control and value optimisation across delivery portfolios. Experience mobilising, leading and developing internal delivery teams, including recruiting, mentoring and building capability and succession over time. Proven ability to lead and influence complex supply chains, managing contractors, consultants and partners to drive performance, address under delivery and achieve outcomes at scale. Excellent communication, stakeholder management and influencing skills, with confidence operating at senior levels across complex internal and external stakeholder landscapes. A strong delivery mindset, combining pace, resilience and problem solving ability with a commitment to continuous improvement, inclusive leadership and learning. Desirable Skills / Experience Experience delivering construction or estate programmes within regulated, infrastructure led or large corporate environments such as utilities, telecoms, public sector or large national estates. Our Package Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: Company car scheme (or cash alternative) 15% on target annual bonus Private healthcare for you and your family Access to an online private GP 24/7 for you and your immediate family Market-leading paid carers leave with up to 2 weeks off Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay Discounted EE and BT products, including mobile and broadband Market leading Pension scheme - 5% from you and 10% from us Holiday purchase schemeYou can select additional benefits, including healthcare, dental, gym memberships and more when you're ready.BT Group is the UK's leading communications group and the holding company behind some of the country's most recognised brands - including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.BT Group's role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next - simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country's most important companies. Please wait
May 05, 2026
Full time
Job Description Please wait Senior Manager - UK Projects and Construction DeliveryReq ID: 57828Posting Start Date: 16/04/2026Job Function: PropertyDivision: Finance & Business ServicesJob Location: GBR-Manchester-New BaileyAdvertised Salary: Competitive with great benefits Closing Date: 28th April About the role As Senior Manager, UK Projects and Construction Delivery, you will play a central role in transforming the BT estate for the future. BT has one of the largest property portfolios in the UK and this underpins the UK telecommunication sector. You will be responsible for shaping and delivering a complex portfolio of capital construction activity across BT's UK operational and office estate. With a strong focus on retained exchanges and large scale programme delivery, this role operates at the heart of a high volume, highly complex delivery environment and is critical to the successful execution of BT's Operational Estate Strategy. You will be a proactive leader of delivery across internal teams and supply chain partners, working within a broad stakeholder landscape to unlock opportunities to drive pace and value, improve ways of working and ensure our infrastructure investment supports business transformation, cost optimisation and future business needs. This role sits at an important stage in a long running programme that will evolve significantly over time. Working closely with colleagues across projects, construction delivery, networks and the wider business, you will help shape how this work is delivered as it scales, influencing delivery models, governance and capability. It is a visible and impactful opportunity for a senior leader who brings fresh thinking, thrives in complexity and is motivated by being part of one of the UKs most important transformation programme. What you'll be doing Lead the end to end delivery of a large programme of capital construction projects and programmes across BT's UK estate, ensuring outcomes align to strategic, operational and transformation objectives. Provide senior leadership across multi disciplinary and cross functional teams, setting clear direction, governance and accountability to enable safe, timely and cost effective delivery. Act as a collaborative senior stakeholder partner across internal and external audiences, including internal customers and delivery partners, managing expectations and resolving issues in a complex operating environment. Own portfolio level risk, issue and dependency management, adapting delivery approaches and governance to protect outcomes and benefits realisation as the programme evolves. Lead financial management across the portfolio, including capital cost planning, forecasting, funding approvals, spend control and value optimisation opportunities. Plan and allocate resources in line with current and future demand, ensuring delivery teams and internal customers have clear visibility of priorities, capacity and pipeline. Role model, build, lead and develop high performing delivery teams, recruiting, mentoring and coaching project professionals and strengthening succession and future leadership capability. Drive delivery excellence and continuous improvement through an outcomes focused approach across internal teams and the supply chain, celebrating excellence, addressing underperformance and embedding best practice. Essential Skills / Experience Significant experience leading large scale, variable complexity construction projects and programmes, with end to end accountability across mobilisation, delivery and closure. A proven track record of high volume delivery in fast paced environments, managing multiple parallel workstreams and complex capital budgets, typically in the £1m-£20m+ range. Strong construction and built environment expertise, with hands on delivery experience. Deep capability in project, programme and portfolio management, with the ability to tailor methodologies, controls and governance to suit risk, scale and delivery context. Demonstrable strength in risk, issue and dependency management, maintaining momentum despite ambiguity, evolving operating models and competing priorities. Ability to identify opportunities, unlock value and innovation and implement into establish programmes under a continuous improvement mindset. Strong commercial and financial acumen, including capital cost planning, forecasting, funding approvals, spend control and value optimisation across delivery portfolios. Experience mobilising, leading and developing internal delivery teams, including recruiting, mentoring and building capability and succession over time. Proven ability to lead and influence complex supply chains, managing contractors, consultants and partners to drive performance, address under delivery and achieve outcomes at scale. Excellent communication, stakeholder management and influencing skills, with confidence operating at senior levels across complex internal and external stakeholder landscapes. A strong delivery mindset, combining pace, resilience and problem solving ability with a commitment to continuous improvement, inclusive leadership and learning. Desirable Skills / Experience Experience delivering construction or estate programmes within regulated, infrastructure led or large corporate environments such as utilities, telecoms, public sector or large national estates. Our Package Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: Company car scheme (or cash alternative) 15% on target annual bonus Private healthcare for you and your family Access to an online private GP 24/7 for you and your immediate family Market-leading paid carers leave with up to 2 weeks off Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay Discounted EE and BT products, including mobile and broadband Market leading Pension scheme - 5% from you and 10% from us Holiday purchase schemeYou can select additional benefits, including healthcare, dental, gym memberships and more when you're ready.BT Group is the UK's leading communications group and the holding company behind some of the country's most recognised brands - including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.BT Group's role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next - simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country's most important companies. Please wait
Assistant Management Accountant Retail East London 3 Days Office / 2 WFH £33,000 - £38,000 (Depending on Experience) Study Support Incredible culture Massive development Dog-friendly office + onsite gym + yoga Are you early in your finance career and looking for a role where you'll actually learn, grow and be developed? This one is perfect for someone who is curious, proactive, loves getting stuck in and wants to progress in a busy, supportive finance team. As the Assistant Management Accountant, you'll be working within a shared services finance function supporting multiple well-known retail brands, gaining exposure across property accounting, internal reporting and external audit. The team are experienced, down-to-earth and genuinely invested in helping you develop. This is a role where you'll learn fast, you'll also be supported every step of the way. What You'll Be Doing Reporting into a Finance Manager - Property you will be part of a small team within the Finance functions. Supporting with internal reporting across property areas (rents, rates, service charges, utilities etc.) Preparing accruals & prepayments Completing P&L variance analysis and producing supporting schedules Assisting with budgeting and forecasting Balance sheet reconciliations Helping with external reporting including statutory accounts & audit queries Working with internal and external stakeholders (brand finance, auditors, shared service teams) What We're Looking For Someone with a great attitude, eagerness to learn and confidence to ask questions Ideally AAT qualified / Part Qualified CIMA or ACCA (but not essential) Strong with Excel and happy working with numbers day-to-day Organised, collaborative and comfortable in a fast-paced environment Experience in retail / property helpful, but not required The Culture & Perks This isn't your typical finance office. Expect: Dog-friendly workspace Onsite café (and great coffee) Gym + yoga & wellness studio onsite Wellbeing initiatives & supportive leadership Staff discount across multiple lifestyle brands Cycle to work scheme, season ticket loan, pension, healthcare + more Genuine development & career progression Super friendly, inclusive, collaborative team Study Support Why This is Great If you're at the stage where you want: More responsibility Real learning A role where your development matters To be part of a fun, supportive team BH35924
May 05, 2026
Full time
Assistant Management Accountant Retail East London 3 Days Office / 2 WFH £33,000 - £38,000 (Depending on Experience) Study Support Incredible culture Massive development Dog-friendly office + onsite gym + yoga Are you early in your finance career and looking for a role where you'll actually learn, grow and be developed? This one is perfect for someone who is curious, proactive, loves getting stuck in and wants to progress in a busy, supportive finance team. As the Assistant Management Accountant, you'll be working within a shared services finance function supporting multiple well-known retail brands, gaining exposure across property accounting, internal reporting and external audit. The team are experienced, down-to-earth and genuinely invested in helping you develop. This is a role where you'll learn fast, you'll also be supported every step of the way. What You'll Be Doing Reporting into a Finance Manager - Property you will be part of a small team within the Finance functions. Supporting with internal reporting across property areas (rents, rates, service charges, utilities etc.) Preparing accruals & prepayments Completing P&L variance analysis and producing supporting schedules Assisting with budgeting and forecasting Balance sheet reconciliations Helping with external reporting including statutory accounts & audit queries Working with internal and external stakeholders (brand finance, auditors, shared service teams) What We're Looking For Someone with a great attitude, eagerness to learn and confidence to ask questions Ideally AAT qualified / Part Qualified CIMA or ACCA (but not essential) Strong with Excel and happy working with numbers day-to-day Organised, collaborative and comfortable in a fast-paced environment Experience in retail / property helpful, but not required The Culture & Perks This isn't your typical finance office. Expect: Dog-friendly workspace Onsite café (and great coffee) Gym + yoga & wellness studio onsite Wellbeing initiatives & supportive leadership Staff discount across multiple lifestyle brands Cycle to work scheme, season ticket loan, pension, healthcare + more Genuine development & career progression Super friendly, inclusive, collaborative team Study Support Why This is Great If you're at the stage where you want: More responsibility Real learning A role where your development matters To be part of a fun, supportive team BH35924
Overview We're looking for an experienced and dynamic leader to join our team as the Head of Major and Complex Loss. In this senior role, you'll lead a team of highly skilled loss adjusters, overseeing the management of high-value and complex property claims. Combining technical expertise, operational management, and strategic oversight, you'll play a key role in delivering exceptional client outcomes and driving team performance. This is a fantastic opportunity for someone with a strong background in property loss adjusting and leadership, who is passionate about achieving excellence in client service and team development. How you'll make an impact Leadership and Team Management Lead and manage a team of Major and Complex Loss (MCL) adjusters, providing guidance, support, and performance oversight. Inspire, train, and motivate colleagues to maintain the highest standards of performance. Define clear systems and structures to ensure team members are effectively utilised and understand their roles. Foster a culture of continuous improvement, striving for excellence in client and customer service. Claims Handling Personally manage a portfolio of major and complex property loss claims from instruction to settlement. Ensure all claims are handled in line with company and client service standards and KPIs. Produce high-quality, personalised reports and correspondence. Client and Stakeholder Engagement Build and maintain strong relationships with clients, brokers, and other stakeholders. Represent the organisation in the insurance market and at senior client levels, safeguarding the quality, integrity, and reputation of the business. Engage with existing clients to maintain and grow relationships, ensuring client satisfaction and retention. Strategic and Operational Oversight Provide strategic input to improve team performance and client outcomes. Collaborate with operational directors to ensure flexibility and responsiveness to fluctuating claim volumes. Deliver strong financial performance aligned with agreed budgets. Participate in tenders, presentations, and other business development activities. Technical Excellence Demonstrate a high level of technical quality and service delivery. Chair technical meetings and seminars to enhance internal and external technical output. Identify, secure, and develop training materials to support team development. About You Proven experience in property loss adjusting and managing major and complex claims, with deep knowledge of commercial property claims. ACILA/FCILA professional qualification required. Demonstrated leadership or team management experience, with the ability to inspire, motivate, and develop a team of experienced professionals. Strong operational management skills, including designing systems and workflows. Excellent interpersonal, communication, and negotiation skills. Confidence in engaging with senior client stakeholders and representing the business at a high level. Strong written, verbal, and presentation skills. Ability to work effectively under pressure in a fast-paced environment. Flexible and adaptable approach to work, with strong organisational skills. Full, clean driving licence. Eligible to work in the UK. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top up to 10x Income protection, we'll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back up family care And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
May 05, 2026
Full time
Overview We're looking for an experienced and dynamic leader to join our team as the Head of Major and Complex Loss. In this senior role, you'll lead a team of highly skilled loss adjusters, overseeing the management of high-value and complex property claims. Combining technical expertise, operational management, and strategic oversight, you'll play a key role in delivering exceptional client outcomes and driving team performance. This is a fantastic opportunity for someone with a strong background in property loss adjusting and leadership, who is passionate about achieving excellence in client service and team development. How you'll make an impact Leadership and Team Management Lead and manage a team of Major and Complex Loss (MCL) adjusters, providing guidance, support, and performance oversight. Inspire, train, and motivate colleagues to maintain the highest standards of performance. Define clear systems and structures to ensure team members are effectively utilised and understand their roles. Foster a culture of continuous improvement, striving for excellence in client and customer service. Claims Handling Personally manage a portfolio of major and complex property loss claims from instruction to settlement. Ensure all claims are handled in line with company and client service standards and KPIs. Produce high-quality, personalised reports and correspondence. Client and Stakeholder Engagement Build and maintain strong relationships with clients, brokers, and other stakeholders. Represent the organisation in the insurance market and at senior client levels, safeguarding the quality, integrity, and reputation of the business. Engage with existing clients to maintain and grow relationships, ensuring client satisfaction and retention. Strategic and Operational Oversight Provide strategic input to improve team performance and client outcomes. Collaborate with operational directors to ensure flexibility and responsiveness to fluctuating claim volumes. Deliver strong financial performance aligned with agreed budgets. Participate in tenders, presentations, and other business development activities. Technical Excellence Demonstrate a high level of technical quality and service delivery. Chair technical meetings and seminars to enhance internal and external technical output. Identify, secure, and develop training materials to support team development. About You Proven experience in property loss adjusting and managing major and complex claims, with deep knowledge of commercial property claims. ACILA/FCILA professional qualification required. Demonstrated leadership or team management experience, with the ability to inspire, motivate, and develop a team of experienced professionals. Strong operational management skills, including designing systems and workflows. Excellent interpersonal, communication, and negotiation skills. Confidence in engaging with senior client stakeholders and representing the business at a high level. Strong written, verbal, and presentation skills. Ability to work effectively under pressure in a fast-paced environment. Flexible and adaptable approach to work, with strong organisational skills. Full, clean driving licence. Eligible to work in the UK. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top up to 10x Income protection, we'll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back up family care And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Job PurposeThe Technical Administrator provides high-quality administrative and technical support to surveyors and project teams within the consultancy. The role is essential in ensuring accurate documentation, smooth project coordination, and effective communication with clients, contractors, and internal stakeholders. Key Responsibilities Technical & Project Support Prepare, format, and issue technical reports, specifications, schedules, and drawings (as provided by surveyors). Assist with document control, ensuring all project documentation is accurate, up to date, and stored in line with company procedures. Maintain project trackers, fee logs, and key deadlines. Support tender submissions, including collation of technical information and compliance documentation. Assist with processing instructions, variations, and fee proposals. Administrative Duties Provide day-to-day administrative support to the surveying team. Manage correspondence, including emails, reports, and formal letters to clients and external parties. Arrange meetings, site visits, and inspections, including diary management. Take accurate meeting notes and distribute actions where required. Support invoicing processes, including compiling backup documentation and liaising with finance. Systems & Compliance Use internal systems for document management, timesheets, and project records. Ensure documentation complies with company standards, quality procedures, and industry regulations. Support health & safety and quality assurance processes (e.g. ISO 9001, 14001, 45001 where applicable). Client & Team Liaison Act as a first point of contact for administrative queries from clients and consultants. Build effective working relationships with surveyors, project managers, and support teams. Coordinate information between internal teams and external stakeholders such as contractors and local authorities. Skills & Competencies Essential Strong administrative experience within a professional services, construction, or property environment. Excellent written and verbal communication skills. High level of accuracy and attention to detail. Strong organisational skills with the ability to manage multiple priorities. Confident user of Microsoft Office (Word, Excel, Outlook, PowerPoint). Ability to handle confidential information professionally. Desirable Experience working within a surveying, engineering, construction, or built environment consultancy. Familiarity with technical reports, drawings, or property-related documentation. Experience using document management systems and CRM/project management software. Understanding of construction or surveying terminology. Qualifications & Experience GCSEs (or equivalent), including English and Maths - essential. Business administration, construction-related qualification, or equivalent experience - desirable. Minimum of 2 years' experience in an administrative or technical support role - desirable. Personal Attributes Proactive and self-motivated. Professional and client-focused. Comfortable working independently and as part of a team. Adaptable and able to respond positively to changing priorities. What We Offer Competitive salary dependent on experience. Hybrid and flexible working options. Career development and training opportunities within the consultancy. Supportive team environment and exposure to a wide range of surveying disciplines. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 05, 2026
Full time
Job PurposeThe Technical Administrator provides high-quality administrative and technical support to surveyors and project teams within the consultancy. The role is essential in ensuring accurate documentation, smooth project coordination, and effective communication with clients, contractors, and internal stakeholders. Key Responsibilities Technical & Project Support Prepare, format, and issue technical reports, specifications, schedules, and drawings (as provided by surveyors). Assist with document control, ensuring all project documentation is accurate, up to date, and stored in line with company procedures. Maintain project trackers, fee logs, and key deadlines. Support tender submissions, including collation of technical information and compliance documentation. Assist with processing instructions, variations, and fee proposals. Administrative Duties Provide day-to-day administrative support to the surveying team. Manage correspondence, including emails, reports, and formal letters to clients and external parties. Arrange meetings, site visits, and inspections, including diary management. Take accurate meeting notes and distribute actions where required. Support invoicing processes, including compiling backup documentation and liaising with finance. Systems & Compliance Use internal systems for document management, timesheets, and project records. Ensure documentation complies with company standards, quality procedures, and industry regulations. Support health & safety and quality assurance processes (e.g. ISO 9001, 14001, 45001 where applicable). Client & Team Liaison Act as a first point of contact for administrative queries from clients and consultants. Build effective working relationships with surveyors, project managers, and support teams. Coordinate information between internal teams and external stakeholders such as contractors and local authorities. Skills & Competencies Essential Strong administrative experience within a professional services, construction, or property environment. Excellent written and verbal communication skills. High level of accuracy and attention to detail. Strong organisational skills with the ability to manage multiple priorities. Confident user of Microsoft Office (Word, Excel, Outlook, PowerPoint). Ability to handle confidential information professionally. Desirable Experience working within a surveying, engineering, construction, or built environment consultancy. Familiarity with technical reports, drawings, or property-related documentation. Experience using document management systems and CRM/project management software. Understanding of construction or surveying terminology. Qualifications & Experience GCSEs (or equivalent), including English and Maths - essential. Business administration, construction-related qualification, or equivalent experience - desirable. Minimum of 2 years' experience in an administrative or technical support role - desirable. Personal Attributes Proactive and self-motivated. Professional and client-focused. Comfortable working independently and as part of a team. Adaptable and able to respond positively to changing priorities. What We Offer Competitive salary dependent on experience. Hybrid and flexible working options. Career development and training opportunities within the consultancy. Supportive team environment and exposure to a wide range of surveying disciplines. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Finance & Commercial Manager Milton Keynes Location: Milton Keynes (with potential travel to additional regional sites) Working Pattern: Hybrid 3 4 days on-site, 1 2 days remote Salary: Competitive salary and Benefits Contract Type: Permanent, Full-Time The Opportunity A growing organisation within the housing and property services sector is seeking a Finance & Commercial Manager to join its expanding team. This is a key strategic role where you will partner closely with operational leaders, providing commercial and financial guidance to drive performance, improve profitability, and support contract delivery. You will play a central role in ensuring stakeholders understand financial outcomes and take ownership of achieving business targets. About the Role Reporting to senior leadership, you will act as a trusted advisor to branch and operational teams, combining strong financial expertise with commercial insight. You will be responsible for interpreting financial data, identifying trends, and translating this into clear, actionable recommendations. A core part of the role will involve challenging performance, managing risk, and ensuring alignment with contractual and financial objectives. Key Responsibilities Build strong partnerships with operational teams, gaining a deep understanding of service delivery and commercial drivers Take ownership of financial performance, ensuring targets are met and variances are actively managed Deliver timely and accurate financial reporting, including monthly performance reviews with insightful analysis Identify risks and opportunities, providing clear recommendations to improve outcomes Lead budgeting and forecasting processes, ensuring alignment with operational plans Support commercial activities such as pricing reviews, contract changes, and tender submissions Communicate complex financial information clearly to non-finance stakeholders Strengthen financial controls and support continuous improvement initiatives About You You will be an experienced finance professional with strong commercial awareness and a proven ability to influence stakeholders in an operational environment. You will bring: Experience in financial business partnering within a contract-driven setting Strong analytical skills and confidence working with complex financial data The ability to challenge and support stakeholders to improve performance Excellent communication skills, with the ability to simplify complex information A proactive, hands-on approach with strong ownership of responsibilities Advanced Excel and financial modelling capability Strong time management and organisational skills Desirable Experience Background in housing, property services, or maintenance environments Understanding of pricing structures such as schedule of rates, subcontractor costing, and job-level profitability Benefits £4,500 Car Allowance plus mileage reimbursement Enhanced pension scheme Generous annual leave entitlement Enhanced sick pay Family-friendly policies, including enhanced parental leave Employee referral incentives Savings and share schemes Eye care vouchers Access to counselling and wellbeing services Employee recognition and reward programmes Opportunities for volunteering and community engagement Additional Information Applicants must have the right to work in the UK (no sponsorship available) A full driving licence is required for travel between locations Employment is subject to background and security checks This organisation is committed to fostering an inclusive workplace and welcomes applications from individuals of all backgrounds. Support is also offered to those transitioning from military service into civilian careers.
May 04, 2026
Full time
Finance & Commercial Manager Milton Keynes Location: Milton Keynes (with potential travel to additional regional sites) Working Pattern: Hybrid 3 4 days on-site, 1 2 days remote Salary: Competitive salary and Benefits Contract Type: Permanent, Full-Time The Opportunity A growing organisation within the housing and property services sector is seeking a Finance & Commercial Manager to join its expanding team. This is a key strategic role where you will partner closely with operational leaders, providing commercial and financial guidance to drive performance, improve profitability, and support contract delivery. You will play a central role in ensuring stakeholders understand financial outcomes and take ownership of achieving business targets. About the Role Reporting to senior leadership, you will act as a trusted advisor to branch and operational teams, combining strong financial expertise with commercial insight. You will be responsible for interpreting financial data, identifying trends, and translating this into clear, actionable recommendations. A core part of the role will involve challenging performance, managing risk, and ensuring alignment with contractual and financial objectives. Key Responsibilities Build strong partnerships with operational teams, gaining a deep understanding of service delivery and commercial drivers Take ownership of financial performance, ensuring targets are met and variances are actively managed Deliver timely and accurate financial reporting, including monthly performance reviews with insightful analysis Identify risks and opportunities, providing clear recommendations to improve outcomes Lead budgeting and forecasting processes, ensuring alignment with operational plans Support commercial activities such as pricing reviews, contract changes, and tender submissions Communicate complex financial information clearly to non-finance stakeholders Strengthen financial controls and support continuous improvement initiatives About You You will be an experienced finance professional with strong commercial awareness and a proven ability to influence stakeholders in an operational environment. You will bring: Experience in financial business partnering within a contract-driven setting Strong analytical skills and confidence working with complex financial data The ability to challenge and support stakeholders to improve performance Excellent communication skills, with the ability to simplify complex information A proactive, hands-on approach with strong ownership of responsibilities Advanced Excel and financial modelling capability Strong time management and organisational skills Desirable Experience Background in housing, property services, or maintenance environments Understanding of pricing structures such as schedule of rates, subcontractor costing, and job-level profitability Benefits £4,500 Car Allowance plus mileage reimbursement Enhanced pension scheme Generous annual leave entitlement Enhanced sick pay Family-friendly policies, including enhanced parental leave Employee referral incentives Savings and share schemes Eye care vouchers Access to counselling and wellbeing services Employee recognition and reward programmes Opportunities for volunteering and community engagement Additional Information Applicants must have the right to work in the UK (no sponsorship available) A full driving licence is required for travel between locations Employment is subject to background and security checks This organisation is committed to fostering an inclusive workplace and welcomes applications from individuals of all backgrounds. Support is also offered to those transitioning from military service into civilian careers.
An exciting Client Reporting Manager role with a salary of 70,000, plus bonus and career progression opportunities for a permanent role based in Marylebone We are offering a fantastic opportunity for an experienced Client Reporting Manager with an immediate start at a market leading, dynamic and renowned property, technology and innovative, technology-based car parking company. Our client is a market leading, renowned UK business, established over 50 years ago. The company operates over 3500 sites across the UK and Ireland providing specialist services to a wide range of blue-chip clients. The role We are looking for an enthusiastic, dedicated and dynamic Client Reporting Manager to join our Finance team for a permanent, full-time role. The role will involve managing and implementing client reporting within the business. The role is full time, Monday to Friday at our Marylebone office. Main Responsibilities Ensuring the production and distribution of reports Client performance reviews Proactively manage communication with internal Managers with regard to report deadlines and requirements Quality checks Data & business analysis Responding to client queries Analysis and implementation of reporting requests Conduct regular audits to ensure accuracy and compliance within internal standards and client requirements. Auditing Actively contribute towards the successful delivery of the business Client Relationship Management Strategy Skills: Part or fully qualified (ACA/ACCA/CIMA) or strong financial experience Pragmatic and commercially focused Strategically and analytically minded Possess strong technical reporting skills Ability to work under pressure and adaptable to change Ability to lead, influence and develop Strong team management and leadership Excellent communication and rapport building skills Strong relationship building skills and the ability to manage numerous stakeholders Advanced Excel skills We are looking to appoint a highly collaborative, qualified accounts professional with experience in client reporting. This is a unique chance to join a high growth business that will provide an exceptional opportunity for career progression. You should be able to make key decisions that will impact the business in both Ireland and UK companies. Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.
May 02, 2026
Full time
An exciting Client Reporting Manager role with a salary of 70,000, plus bonus and career progression opportunities for a permanent role based in Marylebone We are offering a fantastic opportunity for an experienced Client Reporting Manager with an immediate start at a market leading, dynamic and renowned property, technology and innovative, technology-based car parking company. Our client is a market leading, renowned UK business, established over 50 years ago. The company operates over 3500 sites across the UK and Ireland providing specialist services to a wide range of blue-chip clients. The role We are looking for an enthusiastic, dedicated and dynamic Client Reporting Manager to join our Finance team for a permanent, full-time role. The role will involve managing and implementing client reporting within the business. The role is full time, Monday to Friday at our Marylebone office. Main Responsibilities Ensuring the production and distribution of reports Client performance reviews Proactively manage communication with internal Managers with regard to report deadlines and requirements Quality checks Data & business analysis Responding to client queries Analysis and implementation of reporting requests Conduct regular audits to ensure accuracy and compliance within internal standards and client requirements. Auditing Actively contribute towards the successful delivery of the business Client Relationship Management Strategy Skills: Part or fully qualified (ACA/ACCA/CIMA) or strong financial experience Pragmatic and commercially focused Strategically and analytically minded Possess strong technical reporting skills Ability to work under pressure and adaptable to change Ability to lead, influence and develop Strong team management and leadership Excellent communication and rapport building skills Strong relationship building skills and the ability to manage numerous stakeholders Advanced Excel skills We are looking to appoint a highly collaborative, qualified accounts professional with experience in client reporting. This is a unique chance to join a high growth business that will provide an exceptional opportunity for career progression. You should be able to make key decisions that will impact the business in both Ireland and UK companies. Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Property Manager Single-Family Build to Rent Operations Location: Reading Monday - Friday 9-5:30pm About the Role This is an exciting opportunity to join a leading operator in the single-family Build to Rent (BTR) sector. As Property Manager, you will be responsible for supporting the delivery of high-quality maintenance services across a portfolio of new build homes, working closely with field operatives, contractors, and internal teams to ensure maintenance operations run smoothly and efficiently. The role is centred on coordinating repairs, managing unit churns, and ensuring properties are well-presented and ready for occupancy. A strong emphasis is placed on cross-functional collaboration - particularly with Tenancy, Lettings, and Finance teams - to deliver a seamless resident experience and operational consistency. Key Responsibilities Maintenance Coordination Manage reactive and planned maintenance across assigned properties. Liaise with field operatives and contractors to ensure timely and high-quality repairs. Monitor maintenance requests and ensure resolution within agreed timeframes. Unit Churn & Void Management Coordinate unit turns and void periods to minimise downtime and maximise occupancy. Conduct and follow up on pre-move out and void inspections. Ensure properties are refreshed and ready for new residents efficiently and to standard. Cross-Functional Collaboration Work closely with Tenancy Managers to align maintenance activity with tenancy timelines. Collaborate with Lettings and Finance teams to ensure accurate handovers and cost tracking. Support the Senior Maintenance Lead in delivering joined-up operational strategies. Supplier & Contractor Liaison Coordinate with approved suppliers to deliver maintenance services. Monitor contractor performance and escalate issues where necessary. Assist in procurement activities and ensure value for money. Reporting & Data Management Maintain accurate property and maintenance records. Contribute to reporting on maintenance activity, unit churns, and contractor performance. Use data to identify trends and support service improvements. Please note this list is not exhaustive and responsibilities may evolve over time. Skills & Competencies Experience in residential property management, ideally within a maintenance-focused role. Experience in Build to Rent (BTR) or single-family housing operations is desirable. Possession of or willingness to work towards an ARLA Qualification is desirable. Exceptional organisational and coordination skills. Strong customer service skills and excellent verbal and written communication. Detail-oriented with a proactive approach to problem-solving. Comfortable working in a data-led environment. Ability to work autonomously, confidently taking charge and making informed decisions. A collaborative team player who can inspire and motivate colleagues. Innovative problem-solving skills with a knack for identifying issues and crafting effective resolutions. A strict adherence to confidentiality regarding all forms of information and data. Ambition to grow within a rapidly scaling business.
May 02, 2026
Full time
Property Manager Single-Family Build to Rent Operations Location: Reading Monday - Friday 9-5:30pm About the Role This is an exciting opportunity to join a leading operator in the single-family Build to Rent (BTR) sector. As Property Manager, you will be responsible for supporting the delivery of high-quality maintenance services across a portfolio of new build homes, working closely with field operatives, contractors, and internal teams to ensure maintenance operations run smoothly and efficiently. The role is centred on coordinating repairs, managing unit churns, and ensuring properties are well-presented and ready for occupancy. A strong emphasis is placed on cross-functional collaboration - particularly with Tenancy, Lettings, and Finance teams - to deliver a seamless resident experience and operational consistency. Key Responsibilities Maintenance Coordination Manage reactive and planned maintenance across assigned properties. Liaise with field operatives and contractors to ensure timely and high-quality repairs. Monitor maintenance requests and ensure resolution within agreed timeframes. Unit Churn & Void Management Coordinate unit turns and void periods to minimise downtime and maximise occupancy. Conduct and follow up on pre-move out and void inspections. Ensure properties are refreshed and ready for new residents efficiently and to standard. Cross-Functional Collaboration Work closely with Tenancy Managers to align maintenance activity with tenancy timelines. Collaborate with Lettings and Finance teams to ensure accurate handovers and cost tracking. Support the Senior Maintenance Lead in delivering joined-up operational strategies. Supplier & Contractor Liaison Coordinate with approved suppliers to deliver maintenance services. Monitor contractor performance and escalate issues where necessary. Assist in procurement activities and ensure value for money. Reporting & Data Management Maintain accurate property and maintenance records. Contribute to reporting on maintenance activity, unit churns, and contractor performance. Use data to identify trends and support service improvements. Please note this list is not exhaustive and responsibilities may evolve over time. Skills & Competencies Experience in residential property management, ideally within a maintenance-focused role. Experience in Build to Rent (BTR) or single-family housing operations is desirable. Possession of or willingness to work towards an ARLA Qualification is desirable. Exceptional organisational and coordination skills. Strong customer service skills and excellent verbal and written communication. Detail-oriented with a proactive approach to problem-solving. Comfortable working in a data-led environment. Ability to work autonomously, confidently taking charge and making informed decisions. A collaborative team player who can inspire and motivate colleagues. Innovative problem-solving skills with a knack for identifying issues and crafting effective resolutions. A strict adherence to confidentiality regarding all forms of information and data. Ambition to grow within a rapidly scaling business.
Cobalt is partnering with a global financial services organisation to appoint a Workplace Manager, based in London. This role offers responsibility for delivering corporate real estate and workplace services across an international portfolio, with a focus on operational consistency and workplace experience. The organisation Our client is an international financial services firm with a strong presence across multiple regions. The business operates within a fast-moving, client-focused environment, with a focus on service quality and operational performance. The culture supports collaboration, accountability, and continuous improvement. The role / responsibilities The Workplace Manager leads the delivery of workplace and corporate real estate services across the UK, EMEA, and APAC regions. Oversight of both in-house teams and external service partners to ensure consistent service delivery aligned with agreed standards. Responsibility for workplace operations including maintenance, security, occupier services, and workplace experience. Management of regional service delivery in line with service level agreements, key performance indicators, and internal frameworks. Contribution to strategic planning, translating business objectives into operational delivery across multiple locations. Ownership of regional budgets, including cost control, forecasting, and identification of efficiencies. Development of long-term capital plans aligned with business needs and property strategy. Oversight of supplier performance, including contract management and ongoing review of service partners. Collaboration with internal stakeholders to ensure alignment with wider organisational objectives. Support in managing real estate activity, including coordination of transactions and engagement with external advisors. Delivery of workplace initiatives focused on occupier experience, wellbeing, and sustainability. Preparation and presentation of reports to senior stakeholders across the business. Skills needed / requirements Working knowledge of workplace operations, corporate real estate, or facilities management within a corporate environment. Experience within financial services or a similar corporate setting is preferred. Experience managing service delivery across multiple locations or regions. Ability to manage internal teams and third-party service providers. Strong financial understanding, including budgeting, cost control, and performance monitoring. Experience with supplier management and contract oversight. Strong communication skills, with the ability to engage a range of stakeholders. Ability to manage competing priorities within a fast-paced environment. Working knowledge of workplace systems and Microsoft Office tools. Confidence in delivering operational improvements and supporting strategic initiatives. Willingness to travel as required. IOSH qualification is mandatory whilst a NEBOSH would be beneficial. This Workplace Manager role offers the opportunity to lead service delivery across a global portfolio within a financial services environment, with exposure to senior stakeholders and influence over workplace strategy. This role is based in London and requires on-site presence five days per week. Apply now as interviews are taking place shortly. Due to the volume of applications received, if you don't hear back from us, please assume your application has been unsuccessful on this occasion.
May 01, 2026
Full time
Cobalt is partnering with a global financial services organisation to appoint a Workplace Manager, based in London. This role offers responsibility for delivering corporate real estate and workplace services across an international portfolio, with a focus on operational consistency and workplace experience. The organisation Our client is an international financial services firm with a strong presence across multiple regions. The business operates within a fast-moving, client-focused environment, with a focus on service quality and operational performance. The culture supports collaboration, accountability, and continuous improvement. The role / responsibilities The Workplace Manager leads the delivery of workplace and corporate real estate services across the UK, EMEA, and APAC regions. Oversight of both in-house teams and external service partners to ensure consistent service delivery aligned with agreed standards. Responsibility for workplace operations including maintenance, security, occupier services, and workplace experience. Management of regional service delivery in line with service level agreements, key performance indicators, and internal frameworks. Contribution to strategic planning, translating business objectives into operational delivery across multiple locations. Ownership of regional budgets, including cost control, forecasting, and identification of efficiencies. Development of long-term capital plans aligned with business needs and property strategy. Oversight of supplier performance, including contract management and ongoing review of service partners. Collaboration with internal stakeholders to ensure alignment with wider organisational objectives. Support in managing real estate activity, including coordination of transactions and engagement with external advisors. Delivery of workplace initiatives focused on occupier experience, wellbeing, and sustainability. Preparation and presentation of reports to senior stakeholders across the business. Skills needed / requirements Working knowledge of workplace operations, corporate real estate, or facilities management within a corporate environment. Experience within financial services or a similar corporate setting is preferred. Experience managing service delivery across multiple locations or regions. Ability to manage internal teams and third-party service providers. Strong financial understanding, including budgeting, cost control, and performance monitoring. Experience with supplier management and contract oversight. Strong communication skills, with the ability to engage a range of stakeholders. Ability to manage competing priorities within a fast-paced environment. Working knowledge of workplace systems and Microsoft Office tools. Confidence in delivering operational improvements and supporting strategic initiatives. Willingness to travel as required. IOSH qualification is mandatory whilst a NEBOSH would be beneficial. This Workplace Manager role offers the opportunity to lead service delivery across a global portfolio within a financial services environment, with exposure to senior stakeholders and influence over workplace strategy. This role is based in London and requires on-site presence five days per week. Apply now as interviews are taking place shortly. Due to the volume of applications received, if you don't hear back from us, please assume your application has been unsuccessful on this occasion.
We're Centrick - residential property experts with a clear mission: to make lives better, every day. Since 2005, we've grown into a nationwide business with a global reach, managing buildings and estates of all shapes and sizes. From property management to on-the-ground services like cleaning, caretaking, and maintenance - we deliver quality, end-to-end solutions. With our headquarters in central Birmingham and teams across the UK, we're powered by dedicated professionals working collaboratively across operations, marketing, finance, and beyond. We reinvest in our people, technology, and culture to drive continuous improvement and long-term impact - for our clients, customers, and communities. What You'll Be Doing No two days are the same, but the tasks below offer a glimpse of what to expect. If you don't meet every point but believe you have the skills to succeed, we encourage you to apply. Provide prompt, professional responses to client and resident enquiries, ensuring clear updates on outstanding issues Oversee all health, safety and compliance requirements across your portfolio Ensure developments operate in line with leases, legislation and best practice Prepare accurate annual budgets and monitor expenditure to maintain strong cost control Carry out regular site inspections to ensure high standards of maintenance Manage contractors to deliver quality, value-for-money services Oversee major works projects, including compliance, contractor coordination and liaison with surveyors Attend on-site resident meetings, including occasional out-of-hours sessions Build strong client relationships and act as the main point of contact for your developments Work closely with your Property Coordinator to ensure efficient administration Maintain accurate property records and contribute to monthly/quarterly reporting Deliver excellent customer service through professionalism and strong technical knowledge Support the day-to-day running of the department and contribute ideas for continuous improvement What You Need to Succeed Minimum 1-3 years block and estate management experience. ATPI qualification Why Join Us? Time to Recharge: 25 days' holiday plus bank holidays Future Security: Enhanced pension scheme based on role Extra Holiday: Your holiday allowance grows with your length of service-because loyalty deserves rewards Health & Wellbeing: Medicash, virtual GP, therapies, dental and optical support Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most Life Assurance: Peace of mind for you and your loved ones with financial protection in place when it matters most Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally Mental Health Support: 24/7 mental health services Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way Giving Back: One volunteer day annually to support a charity or cause close to your heart Benefit Platform: One online platform for all benefits and recognition At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know-we're here to help you succeed.
May 01, 2026
Full time
We're Centrick - residential property experts with a clear mission: to make lives better, every day. Since 2005, we've grown into a nationwide business with a global reach, managing buildings and estates of all shapes and sizes. From property management to on-the-ground services like cleaning, caretaking, and maintenance - we deliver quality, end-to-end solutions. With our headquarters in central Birmingham and teams across the UK, we're powered by dedicated professionals working collaboratively across operations, marketing, finance, and beyond. We reinvest in our people, technology, and culture to drive continuous improvement and long-term impact - for our clients, customers, and communities. What You'll Be Doing No two days are the same, but the tasks below offer a glimpse of what to expect. If you don't meet every point but believe you have the skills to succeed, we encourage you to apply. Provide prompt, professional responses to client and resident enquiries, ensuring clear updates on outstanding issues Oversee all health, safety and compliance requirements across your portfolio Ensure developments operate in line with leases, legislation and best practice Prepare accurate annual budgets and monitor expenditure to maintain strong cost control Carry out regular site inspections to ensure high standards of maintenance Manage contractors to deliver quality, value-for-money services Oversee major works projects, including compliance, contractor coordination and liaison with surveyors Attend on-site resident meetings, including occasional out-of-hours sessions Build strong client relationships and act as the main point of contact for your developments Work closely with your Property Coordinator to ensure efficient administration Maintain accurate property records and contribute to monthly/quarterly reporting Deliver excellent customer service through professionalism and strong technical knowledge Support the day-to-day running of the department and contribute ideas for continuous improvement What You Need to Succeed Minimum 1-3 years block and estate management experience. ATPI qualification Why Join Us? Time to Recharge: 25 days' holiday plus bank holidays Future Security: Enhanced pension scheme based on role Extra Holiday: Your holiday allowance grows with your length of service-because loyalty deserves rewards Health & Wellbeing: Medicash, virtual GP, therapies, dental and optical support Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most Life Assurance: Peace of mind for you and your loved ones with financial protection in place when it matters most Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally Mental Health Support: 24/7 mental health services Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way Giving Back: One volunteer day annually to support a charity or cause close to your heart Benefit Platform: One online platform for all benefits and recognition At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know-we're here to help you succeed.
Our client, a leading name in the energy sector, is currently seeking an Indirect Tax Manager to join their team in Warwick permanently. This is a fantastic opportunity to step into a hands-on indirect tax role within a prominent FTSE 30 organisation, working closely with the Indirect Tax Senior Manager to support the delivery of the indirect tax strategy, whilst providing practical advice and ensuring the business stays compliant in a fast-moving regulatory landscape. Key Responsibilities: Provide high-quality indirect tax advice and analysis to support commercial decision-making across the business. Support VAT treatment for new services, cross-border activities, property income, and business operations to optimise VAT recovery. Maintain the property register and work closely with property teams to ensure accurate reporting. Assess the indirect tax impact of new legislation and regulatory changes, clearly communicating risks and opportunities. Support the delivery and review of UK VAT returns, including for National Grid Ventures entities. Manage the Group's partial exemption position, considering both existing and new sources of exempt income. Assist with compliance obligations across other indirect taxes, including CBAM, CCL and red diesel. Develop and maintain internal policies, guidance, and training to strengthen tax governance. Coordinate responses to HMRC and other tax authority queries, audits, and information requests. Build strong relationships with Finance, Legal, Shared Services, operational teams, and external advisers, supporting wider tax projects and risk initiatives. Job Requirements: Strong VAT technical knowledge with the experience to operate confidently at a managerial level. CTA qualification is desirable, but not essential. Ability to work effectively both independently and collaboratively within a team. Strong interpersonal skills with a natural ability to build trusted relationships across the business. Benefits: Competitive salary with performance-based bonuses Generous contributory pension scheme Access to flexible benefits such as a share incentive plan, salary sacrifice car, and technology schemes Support via employee assistance lines Matched charity giving If you are an experienced indirect tax professional looking for a new opportunity to further develop your career in the energy sector, we would love to hear from you. Apply now to join our client's dynamic and driven team in Warwick.
May 01, 2026
Full time
Our client, a leading name in the energy sector, is currently seeking an Indirect Tax Manager to join their team in Warwick permanently. This is a fantastic opportunity to step into a hands-on indirect tax role within a prominent FTSE 30 organisation, working closely with the Indirect Tax Senior Manager to support the delivery of the indirect tax strategy, whilst providing practical advice and ensuring the business stays compliant in a fast-moving regulatory landscape. Key Responsibilities: Provide high-quality indirect tax advice and analysis to support commercial decision-making across the business. Support VAT treatment for new services, cross-border activities, property income, and business operations to optimise VAT recovery. Maintain the property register and work closely with property teams to ensure accurate reporting. Assess the indirect tax impact of new legislation and regulatory changes, clearly communicating risks and opportunities. Support the delivery and review of UK VAT returns, including for National Grid Ventures entities. Manage the Group's partial exemption position, considering both existing and new sources of exempt income. Assist with compliance obligations across other indirect taxes, including CBAM, CCL and red diesel. Develop and maintain internal policies, guidance, and training to strengthen tax governance. Coordinate responses to HMRC and other tax authority queries, audits, and information requests. Build strong relationships with Finance, Legal, Shared Services, operational teams, and external advisers, supporting wider tax projects and risk initiatives. Job Requirements: Strong VAT technical knowledge with the experience to operate confidently at a managerial level. CTA qualification is desirable, but not essential. Ability to work effectively both independently and collaboratively within a team. Strong interpersonal skills with a natural ability to build trusted relationships across the business. Benefits: Competitive salary with performance-based bonuses Generous contributory pension scheme Access to flexible benefits such as a share incentive plan, salary sacrifice car, and technology schemes Support via employee assistance lines Matched charity giving If you are an experienced indirect tax professional looking for a new opportunity to further develop your career in the energy sector, we would love to hear from you. Apply now to join our client's dynamic and driven team in Warwick.
Field Based - Bristol/Swindon/Cardiff With our headquarters in central Birmingham and teams across the UK, we're a business built on collaboration. From operations to marketing to finance, our people work together to keep things moving and keep improving. We invest in our people, our tech, and how we work - because getting those right drives better outcomes for our clients, customers, and each other. What you'll be doing No two days are the same, but the tasks below offer a glimpse of what to expect. If you don't meet every point but believe you have the skills to succeed, we encourage you to apply. Respond promptly to client and resident enquiries, providing timely updates on outstanding issues Oversee all health, safety and compliance requirements across your portfolio Carry out regular site inspections to maintain standards and ensure compliance Manage contractors to deliver high-quality, cost-effective services Prepare accurate annual budgets for each development Attend resident meetings, including occasional out-of-hours sessions Lead client relationship management across assigned sites as the primary point of contact Deliver exceptional customer service with a professional, solutions-focused approach Handle all enquiries in line with the Centrick Customer Service Charter Support day-to-day departmental operations in line with Director guidance Contribute to team meetings with ideas that drive process and service improvements What you need to succeed ATPI qualified, with progression toward MTPI certification Strong command of English with excellent written and verbal communication skills Proficient in MS Office and relevant industry software Comfortable working in a fast-paced, evolving environment Proven background in customer service and experience within the property sector Why join us? Time to Recharge: 25 days' holiday plus bank holidays Future Security: Enhanced pension scheme based on role Extra Holiday: Your holiday allowance grows with your length of service-because loyalty deserves rewards Health & Wellbeing: Medicash, virtual GP, therapies, dental and optical support Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most Life Assurance: Peace of mind for you and your loved ones with financial protection in place when it matters most Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally Mental Health Support: 24/7 mental health services Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way Giving Back: One volunteer day annually to support a charity or cause close to your heart Benefit Platform: One online platform for all benefits and recognition At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know-we're here to help you succeed.
May 01, 2026
Full time
Field Based - Bristol/Swindon/Cardiff With our headquarters in central Birmingham and teams across the UK, we're a business built on collaboration. From operations to marketing to finance, our people work together to keep things moving and keep improving. We invest in our people, our tech, and how we work - because getting those right drives better outcomes for our clients, customers, and each other. What you'll be doing No two days are the same, but the tasks below offer a glimpse of what to expect. If you don't meet every point but believe you have the skills to succeed, we encourage you to apply. Respond promptly to client and resident enquiries, providing timely updates on outstanding issues Oversee all health, safety and compliance requirements across your portfolio Carry out regular site inspections to maintain standards and ensure compliance Manage contractors to deliver high-quality, cost-effective services Prepare accurate annual budgets for each development Attend resident meetings, including occasional out-of-hours sessions Lead client relationship management across assigned sites as the primary point of contact Deliver exceptional customer service with a professional, solutions-focused approach Handle all enquiries in line with the Centrick Customer Service Charter Support day-to-day departmental operations in line with Director guidance Contribute to team meetings with ideas that drive process and service improvements What you need to succeed ATPI qualified, with progression toward MTPI certification Strong command of English with excellent written and verbal communication skills Proficient in MS Office and relevant industry software Comfortable working in a fast-paced, evolving environment Proven background in customer service and experience within the property sector Why join us? Time to Recharge: 25 days' holiday plus bank holidays Future Security: Enhanced pension scheme based on role Extra Holiday: Your holiday allowance grows with your length of service-because loyalty deserves rewards Health & Wellbeing: Medicash, virtual GP, therapies, dental and optical support Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most Life Assurance: Peace of mind for you and your loved ones with financial protection in place when it matters most Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally Mental Health Support: 24/7 mental health services Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way Giving Back: One volunteer day annually to support a charity or cause close to your heart Benefit Platform: One online platform for all benefits and recognition At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know-we're here to help you succeed.
Your new company A leading UK and international law firm who combine a full-service offering with a practical, client-first approach, delivering high-quality legal advice to a range of clients, including businesses, not-for-profit organisations and private individuals. They have multiple offices globally and over 400 specialist lawyers covering various industries including private wealth, property, technology and media. They have 300 years of history providing strong service excellence to their clients and pride themselves on offering a personal approach founded on deeply held values and technical expertise. Your new role A Product Manager is urgently required to join the organisation to take ownership of the newly implemented Aderant practie management/ finance system. They will be responsible for driving the ongoing adoption, optimisation and value realisation across the firm. The Product Manager will define and maintain the product roadmap for the Aderant product within the business. This will include continuous enhancement of the product and the related finance and operational processes. This is a pivotal role in shaping how the organisation leverage Aderant to improve efficiency, enable data-driven insight and streamline financial processes in delivering exceptional client service. The Product Manager will lead the delivery of enhancements into Aderant, including requirements definition, solution design, testing and release planning. They will act as the primary point of contact between Finance, IT, legal operations and other stakeholders on Aderant functionality. This will also include championing user experience, gathering requirements, understanding pain points and identifying improvement opportunities. What you'll need to succeed Strong Product Management skills Business Analysis experience Solid stakeholder engagement skills - ability to manage and co-ordinate cross-functional delivery teams Understanding of finance processes ideally gained within a law firm (inc billings, WIP, collections, matter management, time entry and expenses Demonstrable experience of leading enhancements, upgrades, integrations or optimisation projects Experience with Aderant product and strong knowledge of modules such as Bulling, Collections, Entity Management, Expert Time, Expenses, workflows and reporting would be ideal (but not essential) Experience within professional services or legal environments highly desirable. What you'll get in return Excellent basic salary of £100K Discretionary bonusHybrid working (very flexible working environment) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 01, 2026
Full time
Your new company A leading UK and international law firm who combine a full-service offering with a practical, client-first approach, delivering high-quality legal advice to a range of clients, including businesses, not-for-profit organisations and private individuals. They have multiple offices globally and over 400 specialist lawyers covering various industries including private wealth, property, technology and media. They have 300 years of history providing strong service excellence to their clients and pride themselves on offering a personal approach founded on deeply held values and technical expertise. Your new role A Product Manager is urgently required to join the organisation to take ownership of the newly implemented Aderant practie management/ finance system. They will be responsible for driving the ongoing adoption, optimisation and value realisation across the firm. The Product Manager will define and maintain the product roadmap for the Aderant product within the business. This will include continuous enhancement of the product and the related finance and operational processes. This is a pivotal role in shaping how the organisation leverage Aderant to improve efficiency, enable data-driven insight and streamline financial processes in delivering exceptional client service. The Product Manager will lead the delivery of enhancements into Aderant, including requirements definition, solution design, testing and release planning. They will act as the primary point of contact between Finance, IT, legal operations and other stakeholders on Aderant functionality. This will also include championing user experience, gathering requirements, understanding pain points and identifying improvement opportunities. What you'll need to succeed Strong Product Management skills Business Analysis experience Solid stakeholder engagement skills - ability to manage and co-ordinate cross-functional delivery teams Understanding of finance processes ideally gained within a law firm (inc billings, WIP, collections, matter management, time entry and expenses Demonstrable experience of leading enhancements, upgrades, integrations or optimisation projects Experience with Aderant product and strong knowledge of modules such as Bulling, Collections, Entity Management, Expert Time, Expenses, workflows and reporting would be ideal (but not essential) Experience within professional services or legal environments highly desirable. What you'll get in return Excellent basic salary of £100K Discretionary bonusHybrid working (very flexible working environment) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Pricing - Senior Manager This opportunity owns and leads the overall financial modeling of multi-million-dollar real estate outsourcing pursuits, including org modeling, labor estimates, overhead, operating expense budgeting, fee analysis, benchmarking, and other financial analytics. Interacts with client through participation in introductory meetings pitches and contract negotiations. Supports the client relationship and business development activities with sector Sales & Client Solutions. What You'll Do Responsible for and has full ownership and leadership of price modeling, operating budgets, staffing models, and labor costs for mid to large scale real estate outsourcing pursuits. Contributes to the creation of a wide variety of customised, professional-quality materials for new pursuits and renewal contracts (most commonly written proposals, RFP responses, and graphical presentations) Leads and represents the Company in client-facing meetings for cultivation and business development efforts as required. Contributes to agendas of GWS Enterprise sector sales and leadership meetings. Manages collation of financial information from business lines and reporting in relation to the same as it pertains to new and renewal business. Develops strong working relationships with subject matter experts throughout the organization at the functional, account management and senior leader levels. Participates in process of key client plans and manage updates in partnership with finance. Coordinates, assigns, and oversees contributions from cross functional team members and subject matter experts involved in a business pursuit. Supports in implementing the client relationships internal communications plan to promote the sector initiatives, working with the Solution Excellence team as required. Mentors, coaches, and develops senior matrix team members, sharing expertise and raising commercial capability across the organisation. What You'll Need Bachelor's degree (BA/BS) from 4-year college or university required. MBA preferred. Minimum of 7 years of relevant experience, with the majority spent on commercial real estate and a proven track record in developing outsourcing solutions, pricing, and organizational development models. Background in finance, consulting, or analytics preferred. Ability to prepare analytics and reports in a pre-designed style and format. Ability to articulate commercial value in presentations. Requires in-depth knowledge of financial terms and principles. Create complex financial/business analysis and reports and review analysis prepared by others. Ability to analyse the most complex business/financial data and develop innovative solutions. Requires expert level analytical and quantitative skills. Experience working with large data sets and decipher multiple types of RFP models preferred. Why CBRE CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at (url removed). Our Values in Hiring At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
Apr 30, 2026
Full time
Pricing - Senior Manager This opportunity owns and leads the overall financial modeling of multi-million-dollar real estate outsourcing pursuits, including org modeling, labor estimates, overhead, operating expense budgeting, fee analysis, benchmarking, and other financial analytics. Interacts with client through participation in introductory meetings pitches and contract negotiations. Supports the client relationship and business development activities with sector Sales & Client Solutions. What You'll Do Responsible for and has full ownership and leadership of price modeling, operating budgets, staffing models, and labor costs for mid to large scale real estate outsourcing pursuits. Contributes to the creation of a wide variety of customised, professional-quality materials for new pursuits and renewal contracts (most commonly written proposals, RFP responses, and graphical presentations) Leads and represents the Company in client-facing meetings for cultivation and business development efforts as required. Contributes to agendas of GWS Enterprise sector sales and leadership meetings. Manages collation of financial information from business lines and reporting in relation to the same as it pertains to new and renewal business. Develops strong working relationships with subject matter experts throughout the organization at the functional, account management and senior leader levels. Participates in process of key client plans and manage updates in partnership with finance. Coordinates, assigns, and oversees contributions from cross functional team members and subject matter experts involved in a business pursuit. Supports in implementing the client relationships internal communications plan to promote the sector initiatives, working with the Solution Excellence team as required. Mentors, coaches, and develops senior matrix team members, sharing expertise and raising commercial capability across the organisation. What You'll Need Bachelor's degree (BA/BS) from 4-year college or university required. MBA preferred. Minimum of 7 years of relevant experience, with the majority spent on commercial real estate and a proven track record in developing outsourcing solutions, pricing, and organizational development models. Background in finance, consulting, or analytics preferred. Ability to prepare analytics and reports in a pre-designed style and format. Ability to articulate commercial value in presentations. Requires in-depth knowledge of financial terms and principles. Create complex financial/business analysis and reports and review analysis prepared by others. Ability to analyse the most complex business/financial data and develop innovative solutions. Requires expert level analytical and quantitative skills. Experience working with large data sets and decipher multiple types of RFP models preferred. Why CBRE CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at (url removed). Our Values in Hiring At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
Role Details Salary - Competitive Salary Work Type - Hybrid Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 20% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose To lead and manage the delivery of outsourced Facilities Management services across the UU Estate and ensuring that the overall strategy remains in line with UU's Operational requirements. To lead and manage the delivery of the Company's Workplace Strategy, across all UU Offices, Depots, Admin buildings and Welfare areas. Working alongside The Head of Property in formulating and upholding the strategy for the above. Managing the delivery of major Workplace projects. As a member of the Property Leadership Team to have a key role embedding cross team initiatives in relation to team engagement, Health safety and wellbeing and all other policies and strategies. Reporting to our Head of Property Services we are seeking to appoint a Workplace and FM Contracts Manager. This is a senior role within the team and the principal requirements are to manage the delivery of FM services through our FM Delivery Partner (who are a internationally recognised supplier of TFM services) across our entire North-West of England estate including the Lingley Mere Business Park Offices campus along with delivery of all FM related projects and works. Accountabilities & Responsibilities Managing a team of 5 and reporting to the Head Of Property Managing a Substantial OPEX budget for Accommodation, Facilities Management, commercial rents / service charges, Business Rates, and Energy. Ensuring all annual expenditure remains within budget and accurately forecasting monthly LBE. Managing the Accommodation CAPEX budget. Upholding the Company workplace strategy and delivering Accommodation / Workplace and moves / refurbishment and development schemes. Overall responsibility for the delivery of outsourced FM Services to over 340 operational sites, offices and depots including the Company HQ office Campus, Call Centres, training centres and Fleet Depots. Ensuring that services meet the expectations of the Business and senior leaders and are delivered within budget and SLA's / KPI targets are met along with ESG targets set by the Company. Technical Skills & Experience Significant experience of managing the delivery of Total FM services via an outsourced provider to a large Corporate Estate. Experience managing the delivery of large Workplace Accommodation, refurbishments and Plant replacement projects. Have played a key role in large scale tenders for the delivery of outsourced services A detailed understanding and practical experience of managing a large Business Park or Estate including management of Business leases and service charge accounts Experience of collaborative working with both internal and external service providers and stakeholders Qualifications A Qualified Chartered Member of the RICS with significant PQ experience in Facilities Management or Commercial Property Asset Management, or at least 10 years' experience working in a senior role managing a large commercial estate and be prepared to complete the RICS APC programme via the Facilities Management or Commercial Real Estate pathways. Or other Professional qualifications of an equal level connected with FM, Property or Engineering such as IWFM Level 6 or 7 (Member status) with national account or contracts manager experience and NEBOSH. A car owner and a valid UK driving licence About the Team The Property team is a highly skilled and Professional Team delivering a wide range of Property related services across the entire company. We manage the full cycle from acquisition, management and then disposal once surplus to requirements. Protecting our Property interests and assets to ensure that we are fully supporting the Company objective of providing great water for a stronger, greener and healthier North West The Workplace and FM team which is part of the above provides a critical role managing the delivery of FM Services and Accommodation Projects across 300+ sites with the key objective of providing a safe and great place to work for all our UU Colleagues To achieve this we work collaboratively with number of nationally recognised companies in order to successfully deliver key services to our colleagues We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
Apr 30, 2026
Full time
Role Details Salary - Competitive Salary Work Type - Hybrid Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 20% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose To lead and manage the delivery of outsourced Facilities Management services across the UU Estate and ensuring that the overall strategy remains in line with UU's Operational requirements. To lead and manage the delivery of the Company's Workplace Strategy, across all UU Offices, Depots, Admin buildings and Welfare areas. Working alongside The Head of Property in formulating and upholding the strategy for the above. Managing the delivery of major Workplace projects. As a member of the Property Leadership Team to have a key role embedding cross team initiatives in relation to team engagement, Health safety and wellbeing and all other policies and strategies. Reporting to our Head of Property Services we are seeking to appoint a Workplace and FM Contracts Manager. This is a senior role within the team and the principal requirements are to manage the delivery of FM services through our FM Delivery Partner (who are a internationally recognised supplier of TFM services) across our entire North-West of England estate including the Lingley Mere Business Park Offices campus along with delivery of all FM related projects and works. Accountabilities & Responsibilities Managing a team of 5 and reporting to the Head Of Property Managing a Substantial OPEX budget for Accommodation, Facilities Management, commercial rents / service charges, Business Rates, and Energy. Ensuring all annual expenditure remains within budget and accurately forecasting monthly LBE. Managing the Accommodation CAPEX budget. Upholding the Company workplace strategy and delivering Accommodation / Workplace and moves / refurbishment and development schemes. Overall responsibility for the delivery of outsourced FM Services to over 340 operational sites, offices and depots including the Company HQ office Campus, Call Centres, training centres and Fleet Depots. Ensuring that services meet the expectations of the Business and senior leaders and are delivered within budget and SLA's / KPI targets are met along with ESG targets set by the Company. Technical Skills & Experience Significant experience of managing the delivery of Total FM services via an outsourced provider to a large Corporate Estate. Experience managing the delivery of large Workplace Accommodation, refurbishments and Plant replacement projects. Have played a key role in large scale tenders for the delivery of outsourced services A detailed understanding and practical experience of managing a large Business Park or Estate including management of Business leases and service charge accounts Experience of collaborative working with both internal and external service providers and stakeholders Qualifications A Qualified Chartered Member of the RICS with significant PQ experience in Facilities Management or Commercial Property Asset Management, or at least 10 years' experience working in a senior role managing a large commercial estate and be prepared to complete the RICS APC programme via the Facilities Management or Commercial Real Estate pathways. Or other Professional qualifications of an equal level connected with FM, Property or Engineering such as IWFM Level 6 or 7 (Member status) with national account or contracts manager experience and NEBOSH. A car owner and a valid UK driving licence About the Team The Property team is a highly skilled and Professional Team delivering a wide range of Property related services across the entire company. We manage the full cycle from acquisition, management and then disposal once surplus to requirements. Protecting our Property interests and assets to ensure that we are fully supporting the Company objective of providing great water for a stronger, greener and healthier North West The Workplace and FM team which is part of the above provides a critical role managing the delivery of FM Services and Accommodation Projects across 300+ sites with the key objective of providing a safe and great place to work for all our UU Colleagues To achieve this we work collaboratively with number of nationally recognised companies in order to successfully deliver key services to our colleagues We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
Our client is top legal 500 law firm based close to Ilford are currently looking for a Legal Practice Manager to join their firm.The successful candidate will immerse themselves in a dynamic environment, where a comprehensive suite of legal services is delivered with finesse. Specialising in Property, Family Law, Housing law, Employment Law, and Private Client Wills and Probate, the firm prides itself on its meticulous attention to individual and business clients alike.The firm seeks a confident professional, one who can seamlessly integrate into a bustling environment and uphold the high standards synonymous with the practice.Candidates must possess a proven track record in legal practice management, demonstrating a thorough understanding of compliance and operational excellence. A hands-on approach is essential, coupled with the ability to manage multiple tasks efficiently.This role is not merely a chance to contribute; it is a platform for the right individual to make a significant impact, ensuring the continued success of a firm that places client satisfaction and quality service at the forefront of its ethos. This is an office based role Key Responsibilities for this Legal Practice Manager role: Oversee the day-to-day running of the firm's offices and ensure efficient administrative operations. Manage HR functions including staff recruitment, onboarding, training, and performance reviews. Ensure compliance with SRA regulations, Lexcel standards, AML policies, and GDPR. Liaise with accountants and manage office finances, budgets, and cost control measures. Maintain and update office policies and procedures. Provide leadership and support to fee earners and support staff. Coordinate IT systems and liaise with third-party providers as needed. Support partners with strategic planning and business development initiatives. Assist in managing insurance renewals, premises, and office supplies. Requirements for this Legal Practice Manager role: Proven experience as a Practice Manager within a legal environment. Strong knowledge of SRA compliance, financial management, and HR processes. Excellent organisational, communication, and problem-solving skills. Ability to manage multiple responsibilities across two office locations. A proactive mindset with a strong focus on continuous improvement. For more information about this Legal Practice Manager role please contact Victoria Kemp quoting reference 37529PLEASE CHECK YOUR EMAIL (INCLUDING SPAM FOLDER) FOR CONFIRMATION YOUR APPLICATION HAS BEEN RECEIVED.In accordance with The Conduct of Employment Agencies and Employment Businesses Regulations 2003
Apr 30, 2026
Full time
Our client is top legal 500 law firm based close to Ilford are currently looking for a Legal Practice Manager to join their firm.The successful candidate will immerse themselves in a dynamic environment, where a comprehensive suite of legal services is delivered with finesse. Specialising in Property, Family Law, Housing law, Employment Law, and Private Client Wills and Probate, the firm prides itself on its meticulous attention to individual and business clients alike.The firm seeks a confident professional, one who can seamlessly integrate into a bustling environment and uphold the high standards synonymous with the practice.Candidates must possess a proven track record in legal practice management, demonstrating a thorough understanding of compliance and operational excellence. A hands-on approach is essential, coupled with the ability to manage multiple tasks efficiently.This role is not merely a chance to contribute; it is a platform for the right individual to make a significant impact, ensuring the continued success of a firm that places client satisfaction and quality service at the forefront of its ethos. This is an office based role Key Responsibilities for this Legal Practice Manager role: Oversee the day-to-day running of the firm's offices and ensure efficient administrative operations. Manage HR functions including staff recruitment, onboarding, training, and performance reviews. Ensure compliance with SRA regulations, Lexcel standards, AML policies, and GDPR. Liaise with accountants and manage office finances, budgets, and cost control measures. Maintain and update office policies and procedures. Provide leadership and support to fee earners and support staff. Coordinate IT systems and liaise with third-party providers as needed. Support partners with strategic planning and business development initiatives. Assist in managing insurance renewals, premises, and office supplies. Requirements for this Legal Practice Manager role: Proven experience as a Practice Manager within a legal environment. Strong knowledge of SRA compliance, financial management, and HR processes. Excellent organisational, communication, and problem-solving skills. Ability to manage multiple responsibilities across two office locations. A proactive mindset with a strong focus on continuous improvement. For more information about this Legal Practice Manager role please contact Victoria Kemp quoting reference 37529PLEASE CHECK YOUR EMAIL (INCLUDING SPAM FOLDER) FOR CONFIRMATION YOUR APPLICATION HAS BEEN RECEIVED.In accordance with The Conduct of Employment Agencies and Employment Businesses Regulations 2003
To take a leading role in identifying, analysing and managing business and compliance risk and to draft, critically evaluate and agree robust terms and conditions for commercial contracts covering products and services supplied by, and to, the Group of Companies. Client Details A UK-based technology group that designs, manufactures, and supports advanced underwater and subsea technologies for global defence and commercial maritime customers Description Provide specialist legal advice and support on commercial contracts within the defence sector, including sales, IP licensing, procurement, collaboration, consulting, master services, indemnity, and non-disclosure agreements. Review and assess customer contractual terms and conditions, identifying deviations from Company standards and policies, and highlighting actual and potential risks relating to liability, intellectual property, warranties, and security. Advise on non-contractual legal matters where required and manage interactions with external legal advisers and specialists. Support commercial teams and senior management during contract negotiations by providing clear recommendations, options, and proposed amendments; liaising directly with customers where appropriate to achieve acceptable agreements. Contribute to the development of commercial and contractual awareness across the Group through guidance, updates, and structured training initiatives. Research and advise on country-specific legal and regulatory requirements impacting contractual obligations and Company compliance. Liaise with insurers, lawyers, and other external advisers to clarify contractual issues and obtain specialist input to support negotiations. Maintain accurate and auditable records for all non-standard contracts, including correspondence, policy deviations, amendments, and executed agreements. Ensure contract management activities align with Company policies, procedures, and best practice across the Group. Work closely with internal functions including Governance & Risk, Finance, Sales, HSE, and HR to ensure contractual compliance relating to insurance, export controls, health and safety, tax, and employment matters. Maintain strong working knowledge of FARs, DFARS, DPAS, DEFCONs, DEFFORMS, and other procurement regulations across multiple jurisdictions, and advise accordingly. Profile Law degree with strong commercial legal foundations. Proven experience in a Commercial / Contracts Manager or similar role, with hands-on expertise in drafting, negotiating, and managing a wide range of commercial contracts in-house or private practice. Background in defence and related sectors (oil & gas, offshore renewables, engineering, oceanographic), with experience of complex, high-risk commercial agreements. Demonstrable experience in international and cross-border contracting, including ownership of bespoke drafting across multiple OpCos and jurisdictions. Advanced contract drafting capability, including collaboration, R&D, reseller, and agency agreements, with strong commercial risk analysis. Solid understanding of intellectual property, third-party software risks, and IP protection strategies. Strong commercial judgement, able to develop pragmatic risk-mitigation solutions within legal and regulatory frameworks. Comfortable working independently under pressure, managing volume, detail, and tight deadlines. Experience advising and influencing commercial teams and senior stakeholders in contract negotiations. Ability to lead reseller/agent frameworks, due diligence, and competition law advice across a group environment. Job Offer Discretionary performance-related bonus (PRP) based on company and individual performance 25 days annual leave plus UK bank holidays, with the option to purchase up to 5 additional days Flexible working arrangements scheme to support work-life balance Christmas shutdown, with additional paid time off over the festive period Generous pension scheme (Aviva), with company contributions increasing with age Group life assurance (6x basic salary death-in-service benefit) Group income protection scheme following company sick pay period Westfield Health Cash Plan providing cashback on healthcare and wellbeing services Employee Assistance Programme (24/7 support for personal, legal, financial, and wellbeing matters) Cycle to Work scheme Electric Vehicle (EV) scheme and EV charging points at HQ (eligibility criteria apply) Training and development opportunities across the business Active wellbeing initiatives and programmes Costco membership available to employees Payroll giving scheme for charitable donations Regular social activities organised by a social committee Sonardyne Champions recognition scheme (£250 award) Long service awards recognising , and 40 years' service
Apr 30, 2026
Full time
To take a leading role in identifying, analysing and managing business and compliance risk and to draft, critically evaluate and agree robust terms and conditions for commercial contracts covering products and services supplied by, and to, the Group of Companies. Client Details A UK-based technology group that designs, manufactures, and supports advanced underwater and subsea technologies for global defence and commercial maritime customers Description Provide specialist legal advice and support on commercial contracts within the defence sector, including sales, IP licensing, procurement, collaboration, consulting, master services, indemnity, and non-disclosure agreements. Review and assess customer contractual terms and conditions, identifying deviations from Company standards and policies, and highlighting actual and potential risks relating to liability, intellectual property, warranties, and security. Advise on non-contractual legal matters where required and manage interactions with external legal advisers and specialists. Support commercial teams and senior management during contract negotiations by providing clear recommendations, options, and proposed amendments; liaising directly with customers where appropriate to achieve acceptable agreements. Contribute to the development of commercial and contractual awareness across the Group through guidance, updates, and structured training initiatives. Research and advise on country-specific legal and regulatory requirements impacting contractual obligations and Company compliance. Liaise with insurers, lawyers, and other external advisers to clarify contractual issues and obtain specialist input to support negotiations. Maintain accurate and auditable records for all non-standard contracts, including correspondence, policy deviations, amendments, and executed agreements. Ensure contract management activities align with Company policies, procedures, and best practice across the Group. Work closely with internal functions including Governance & Risk, Finance, Sales, HSE, and HR to ensure contractual compliance relating to insurance, export controls, health and safety, tax, and employment matters. Maintain strong working knowledge of FARs, DFARS, DPAS, DEFCONs, DEFFORMS, and other procurement regulations across multiple jurisdictions, and advise accordingly. Profile Law degree with strong commercial legal foundations. Proven experience in a Commercial / Contracts Manager or similar role, with hands-on expertise in drafting, negotiating, and managing a wide range of commercial contracts in-house or private practice. Background in defence and related sectors (oil & gas, offshore renewables, engineering, oceanographic), with experience of complex, high-risk commercial agreements. Demonstrable experience in international and cross-border contracting, including ownership of bespoke drafting across multiple OpCos and jurisdictions. Advanced contract drafting capability, including collaboration, R&D, reseller, and agency agreements, with strong commercial risk analysis. Solid understanding of intellectual property, third-party software risks, and IP protection strategies. Strong commercial judgement, able to develop pragmatic risk-mitigation solutions within legal and regulatory frameworks. Comfortable working independently under pressure, managing volume, detail, and tight deadlines. Experience advising and influencing commercial teams and senior stakeholders in contract negotiations. Ability to lead reseller/agent frameworks, due diligence, and competition law advice across a group environment. Job Offer Discretionary performance-related bonus (PRP) based on company and individual performance 25 days annual leave plus UK bank holidays, with the option to purchase up to 5 additional days Flexible working arrangements scheme to support work-life balance Christmas shutdown, with additional paid time off over the festive period Generous pension scheme (Aviva), with company contributions increasing with age Group life assurance (6x basic salary death-in-service benefit) Group income protection scheme following company sick pay period Westfield Health Cash Plan providing cashback on healthcare and wellbeing services Employee Assistance Programme (24/7 support for personal, legal, financial, and wellbeing matters) Cycle to Work scheme Electric Vehicle (EV) scheme and EV charging points at HQ (eligibility criteria apply) Training and development opportunities across the business Active wellbeing initiatives and programmes Costco membership available to employees Payroll giving scheme for charitable donations Regular social activities organised by a social committee Sonardyne Champions recognition scheme (£250 award) Long service awards recognising , and 40 years' service
Purpose of the Role We are looking for an Assistant Park Manager to help deliver facilities management and administrative support to the Park Manager of Cambridge Business Park. The APM will be responsible for the administration of hard & soft FM services, and the administration and coordination of statutory Health & Safety and environmental compliance of the site. The Assistant to the Business Park Manager will support the smooth running of Cambridge Business Park, whilst playing a key role in delivering an exceptional experience for occupiers, visitors, and partners. This role combines administrative support and proactive FM oversight, with a strong focus on customer engagement, communication, and community development - helping to make Cambridge Business Park a dynamic, welcoming, and connected place to work. Team structure Reporting into the Park Manager. Key Responsibilities Customer and Community Engagement Act as a welcoming and approachable first point of contact for customers, visitors, and contractors at Cambridge Business Park. Support the Park Manager in developing strong relationships with customers and fostering a sense of community across the Park. Handle general and ad hoc enquiries promptly and professionally, ensuring clear and consistent communication between customers, contractors, and the management team. Assist in delivering excellent customer service. Communications and Events Assist with the creation and distribution of the Cambridge Business Park monthly newsletter and other communications. Help manage the Park's digital platforms - including the website, park app, and social media channels - ensuring regular, engaging content. Support with the organisation and delivery of on-site events, community functions, and engagement initiatives, including coordinating the design, ordering, and distribution of marketing materials as required. Undertake routine gathering of H&S documentation, coordinating landlord consents, and managing logistics. Sustainability and Travel Initiatives Promote and assist with the onboarding of customers and contractors to sustainable transport schemes such as EV charging, car share initiatives, and green travel programmes. Support park-wide initiatives that encourage environmental responsibility and wellbeing. Compliance Coordinate all document compliance via Riskwise or other client approved CAFM system. Continuously ensure that a full set of site and occupier risk assessments is held, and action plans are communicated to Park Manager and FM, and updated regularly. Maintain a compliance rating of at least 95%. Park Management Support Assist the Park Manager in meeting and improving internal and external KPIs. When required, deputise for the Park Manager, including carrying out monthly occupier inspections and approving purchase order requests. Work collaboratively with Park Management and stakeholders to maintain positive relationships with customers, partners, and local authorities. Operations Ensure support systems such as Horizon, RiskWise and Vantify are kept up to date by raising purchase orders, uploading and tracking jobs on workflow, and onboarding contractors to the Permit to Work system. Assist with the preparation of Park Newsletter and coordinate events as directed. Develop a close working relationship with customers, and manage service satisfaction and confidence in Savills. Undertake general administrative duties, including ordering consumables and maintaining stock levels. Ensure supply chain / service partner relationships are maintained in a professional and efficient manner. Manage the customer enquiry log, ensuring all actions are tracked and followed up. Customer relationships Coordinate, and actively participate in, customer communication and engagement, including through the Savills Insights app. Assist with the preparation of communication of Park activities through the monthly newsletter. ESG and D&I In conjunction with the Park Manager, coordinate recommendations aligned to the Savills Green Charter. Alongside the Park Manager, regularly review and coordinate recommendations aligned to Savills D&I policies. Maintain records of utility consumption and produce associated reports as required. Finance Assist in the preparation of quarterly reports on service charge expenditure, ensuring that expenditure does not significantly deviate from budget. Ensure all Contract and Purchase orders are raised as per process and policy. People Attendance at team and customer meetings as directed. Alongside the Park Manager, act as first point of contact for all customers. Skills, Knowledge and Experience Customer service skills - highly desirable Previous experience organising events - desirable IOSH and/or NEBOSH - desirable Experience in working within property or facilities management - desirable Attention to detail Fully IT literate / knowledge of CAFM systems Excellent organisation and time management Self motivated and exceptional interpersonal skills Excellent communication skills with a strong customer focus Proactive, organised, and able to manage multiple priorities Comfortable using digital platforms and administrative systems Enthusiastic about community engagement and sustainability Professional, reliable, and adaptable, with a hands on approach Must haves Fully IT literate Attendance at internal training courses is compulsory, as is the self identification of training needs Working Hours - 0900 - 1700 (35 hours) Salary - £35k Benefits Benefits Booklet
Apr 30, 2026
Full time
Purpose of the Role We are looking for an Assistant Park Manager to help deliver facilities management and administrative support to the Park Manager of Cambridge Business Park. The APM will be responsible for the administration of hard & soft FM services, and the administration and coordination of statutory Health & Safety and environmental compliance of the site. The Assistant to the Business Park Manager will support the smooth running of Cambridge Business Park, whilst playing a key role in delivering an exceptional experience for occupiers, visitors, and partners. This role combines administrative support and proactive FM oversight, with a strong focus on customer engagement, communication, and community development - helping to make Cambridge Business Park a dynamic, welcoming, and connected place to work. Team structure Reporting into the Park Manager. Key Responsibilities Customer and Community Engagement Act as a welcoming and approachable first point of contact for customers, visitors, and contractors at Cambridge Business Park. Support the Park Manager in developing strong relationships with customers and fostering a sense of community across the Park. Handle general and ad hoc enquiries promptly and professionally, ensuring clear and consistent communication between customers, contractors, and the management team. Assist in delivering excellent customer service. Communications and Events Assist with the creation and distribution of the Cambridge Business Park monthly newsletter and other communications. Help manage the Park's digital platforms - including the website, park app, and social media channels - ensuring regular, engaging content. Support with the organisation and delivery of on-site events, community functions, and engagement initiatives, including coordinating the design, ordering, and distribution of marketing materials as required. Undertake routine gathering of H&S documentation, coordinating landlord consents, and managing logistics. Sustainability and Travel Initiatives Promote and assist with the onboarding of customers and contractors to sustainable transport schemes such as EV charging, car share initiatives, and green travel programmes. Support park-wide initiatives that encourage environmental responsibility and wellbeing. Compliance Coordinate all document compliance via Riskwise or other client approved CAFM system. Continuously ensure that a full set of site and occupier risk assessments is held, and action plans are communicated to Park Manager and FM, and updated regularly. Maintain a compliance rating of at least 95%. Park Management Support Assist the Park Manager in meeting and improving internal and external KPIs. When required, deputise for the Park Manager, including carrying out monthly occupier inspections and approving purchase order requests. Work collaboratively with Park Management and stakeholders to maintain positive relationships with customers, partners, and local authorities. Operations Ensure support systems such as Horizon, RiskWise and Vantify are kept up to date by raising purchase orders, uploading and tracking jobs on workflow, and onboarding contractors to the Permit to Work system. Assist with the preparation of Park Newsletter and coordinate events as directed. Develop a close working relationship with customers, and manage service satisfaction and confidence in Savills. Undertake general administrative duties, including ordering consumables and maintaining stock levels. Ensure supply chain / service partner relationships are maintained in a professional and efficient manner. Manage the customer enquiry log, ensuring all actions are tracked and followed up. Customer relationships Coordinate, and actively participate in, customer communication and engagement, including through the Savills Insights app. Assist with the preparation of communication of Park activities through the monthly newsletter. ESG and D&I In conjunction with the Park Manager, coordinate recommendations aligned to the Savills Green Charter. Alongside the Park Manager, regularly review and coordinate recommendations aligned to Savills D&I policies. Maintain records of utility consumption and produce associated reports as required. Finance Assist in the preparation of quarterly reports on service charge expenditure, ensuring that expenditure does not significantly deviate from budget. Ensure all Contract and Purchase orders are raised as per process and policy. People Attendance at team and customer meetings as directed. Alongside the Park Manager, act as first point of contact for all customers. Skills, Knowledge and Experience Customer service skills - highly desirable Previous experience organising events - desirable IOSH and/or NEBOSH - desirable Experience in working within property or facilities management - desirable Attention to detail Fully IT literate / knowledge of CAFM systems Excellent organisation and time management Self motivated and exceptional interpersonal skills Excellent communication skills with a strong customer focus Proactive, organised, and able to manage multiple priorities Comfortable using digital platforms and administrative systems Enthusiastic about community engagement and sustainability Professional, reliable, and adaptable, with a hands on approach Must haves Fully IT literate Attendance at internal training courses is compulsory, as is the self identification of training needs Working Hours - 0900 - 1700 (35 hours) Salary - £35k Benefits Benefits Booklet
This role will cover IT administration, some office administration and ad hoc PA work. Client Details This organisation is a well-established presence in the property industry, known for its commitment to delivering high-quality services. Description Act as the first point of contact for staff with basic IT and software issues, monitoring the IT Support Inbox as required resolve or escalate as needed. Act as systems administer for all systems company wide, including maintaining access control registers and permission matrices for auditing and compliance purposes. Manage on-boarding and off-boarding processes: liaise with our third-party IT provider to ensure that user accounts, email addresses, and system access is set up for new starters. Liaise with external IT support providers for technical troubleshooting or more complex issues, including reviewing monthly reporting alongside the IT Manager. Maintain and organise shared drives and document storage via SharePoint and Office 365. Coordinate updates, access control, and file permissions across digital systems. Keep software licences and subscriptions up to date and tracked. Support setup of meeting room technology (AV, Teams, screen-sharing). Assist with ad hoc IT projects and new tech/process rollouts. Document basic IT procedures and update internal guides or FAQs for staff use. Office Management Support day-to-day operations of the office to ensure a smooth, organised, and welcoming environment. Act as a contact for the building's management team, resolving facilities-related issues as they arise. Maintain office supplies, kitchen stock, stationery, and all other consumables. Coordinate with third-party vendors and service providers (e.g. cleaners, coffee machine engineers, M&E contractors). Support with incoming/outgoing mail and deliveries. Support with meeting room bookings and ensure presentation equipment is in working order. Take initiative to help solve office-related issues proactively and independently. Whilst PA support is not a core part of this position, having a positive and can-do attitude to supporting the wider team is crucial. Provide high-level administrative and organisational support to the Senior Management Team (diary management, travel booking, and coordination of meetings). Schedule and coordinate board and investor meetings. Manage confidential and time-sensitive information with discretion. Support document execution and legal paperwork handling (e.g. NDAs, lease agreements). Maintain a good working relationship with key stakeholders, including our investors and capital partners. Assist with expense reports, invoice approvals, and general finance admin support for the office function. Profile Detailed knowledge of Microsoft Office365 (particularly Outlook, Excel, PowerPoint, Teams, and SharePoint). Ability to take ownership, solve problems independently, and thrive in an environment where no two days are the same. Experience in a similar Office Manager, EA/PA, or multi-functional administrative role. Excellent organisation and communication skills with a keen eye for detail. Able to balance multiple priorities while delivering excellent service across the business. Comfortable working independently and making decisions when needed. Discreet and professional when handling confidential matters. Confident dealing with senior stakeholders, contractors, and suppliers. Comfortable supporting a team in an in-office environment, being present five days a week. Familiarity with IT support or systems administration. Job Offer 35,000 to 40,000 depending on the candidate) plus benefits
Apr 29, 2026
Full time
This role will cover IT administration, some office administration and ad hoc PA work. Client Details This organisation is a well-established presence in the property industry, known for its commitment to delivering high-quality services. Description Act as the first point of contact for staff with basic IT and software issues, monitoring the IT Support Inbox as required resolve or escalate as needed. Act as systems administer for all systems company wide, including maintaining access control registers and permission matrices for auditing and compliance purposes. Manage on-boarding and off-boarding processes: liaise with our third-party IT provider to ensure that user accounts, email addresses, and system access is set up for new starters. Liaise with external IT support providers for technical troubleshooting or more complex issues, including reviewing monthly reporting alongside the IT Manager. Maintain and organise shared drives and document storage via SharePoint and Office 365. Coordinate updates, access control, and file permissions across digital systems. Keep software licences and subscriptions up to date and tracked. Support setup of meeting room technology (AV, Teams, screen-sharing). Assist with ad hoc IT projects and new tech/process rollouts. Document basic IT procedures and update internal guides or FAQs for staff use. Office Management Support day-to-day operations of the office to ensure a smooth, organised, and welcoming environment. Act as a contact for the building's management team, resolving facilities-related issues as they arise. Maintain office supplies, kitchen stock, stationery, and all other consumables. Coordinate with third-party vendors and service providers (e.g. cleaners, coffee machine engineers, M&E contractors). Support with incoming/outgoing mail and deliveries. Support with meeting room bookings and ensure presentation equipment is in working order. Take initiative to help solve office-related issues proactively and independently. Whilst PA support is not a core part of this position, having a positive and can-do attitude to supporting the wider team is crucial. Provide high-level administrative and organisational support to the Senior Management Team (diary management, travel booking, and coordination of meetings). Schedule and coordinate board and investor meetings. Manage confidential and time-sensitive information with discretion. Support document execution and legal paperwork handling (e.g. NDAs, lease agreements). Maintain a good working relationship with key stakeholders, including our investors and capital partners. Assist with expense reports, invoice approvals, and general finance admin support for the office function. Profile Detailed knowledge of Microsoft Office365 (particularly Outlook, Excel, PowerPoint, Teams, and SharePoint). Ability to take ownership, solve problems independently, and thrive in an environment where no two days are the same. Experience in a similar Office Manager, EA/PA, or multi-functional administrative role. Excellent organisation and communication skills with a keen eye for detail. Able to balance multiple priorities while delivering excellent service across the business. Comfortable working independently and making decisions when needed. Discreet and professional when handling confidential matters. Confident dealing with senior stakeholders, contractors, and suppliers. Comfortable supporting a team in an in-office environment, being present five days a week. Familiarity with IT support or systems administration. Job Offer 35,000 to 40,000 depending on the candidate) plus benefits
