Job Title: Payroll Implementation Assistant Manager Location: UK-wide with flexible/remote working options Salary: Circa 45,000 + benefits Type: Full-time, Permanent Role Overview This role will focus on the end-to-end implementation and transition of global payrolls, working closely with internal teams, external partners, and clients to ensure smooth delivery. You will play a key role in managing payroll projects, supporting operational delivery, and driving continuous improvement across processes. Key Responsibilities Lead end-to-end implementation of international payrolls, ensuring delivery in line with project plans and timelines Oversee payroll activities during transition phases, managing risks and resolving issues proactively Support day-to-day payroll operations to ensure deadlines and service levels are consistently met Own and maintain payroll process documentation, ensuring accuracy and standardisation Act as a key liaison for payroll partners, ensuring compliance with local requirements Contribute to the development of a central knowledge base for international payroll processes and legislation Lead testing phases including system testing, parallel runs, and post-go-live reviews Identify opportunities for process improvement to enhance efficiency and scalability Provide guidance to junior team members and support issue resolution during implementations Experience & Skills Strong payroll experience, ideally with exposure to international or global environments Experience supporting or leading payroll implementations or transitions Ability to manage multiple priorities in a fast-paced, deadline-driven environment High attention to detail with strong analytical and problem-solving skills Experience handling sensitive client data with discretion Strong communication and stakeholder management skills across different regions and cultures Experience mentoring or supporting junior team members Relevant payroll or finance qualification (desirable) This is an excellent opportunity to join a growing function with exposure to global payroll projects and the chance to make a tangible impact. Please contact (url removed) or apply to this advert. JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We are also committed to protecting and respecting your privacy. We are a specialist Payroll and HR recruitment agency and recruitment business defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). These statements, together with our privacy notices, set out the basis on which any personal data we collect from you or that you provide to us will be processed by us.
May 04, 2026
Full time
Job Title: Payroll Implementation Assistant Manager Location: UK-wide with flexible/remote working options Salary: Circa 45,000 + benefits Type: Full-time, Permanent Role Overview This role will focus on the end-to-end implementation and transition of global payrolls, working closely with internal teams, external partners, and clients to ensure smooth delivery. You will play a key role in managing payroll projects, supporting operational delivery, and driving continuous improvement across processes. Key Responsibilities Lead end-to-end implementation of international payrolls, ensuring delivery in line with project plans and timelines Oversee payroll activities during transition phases, managing risks and resolving issues proactively Support day-to-day payroll operations to ensure deadlines and service levels are consistently met Own and maintain payroll process documentation, ensuring accuracy and standardisation Act as a key liaison for payroll partners, ensuring compliance with local requirements Contribute to the development of a central knowledge base for international payroll processes and legislation Lead testing phases including system testing, parallel runs, and post-go-live reviews Identify opportunities for process improvement to enhance efficiency and scalability Provide guidance to junior team members and support issue resolution during implementations Experience & Skills Strong payroll experience, ideally with exposure to international or global environments Experience supporting or leading payroll implementations or transitions Ability to manage multiple priorities in a fast-paced, deadline-driven environment High attention to detail with strong analytical and problem-solving skills Experience handling sensitive client data with discretion Strong communication and stakeholder management skills across different regions and cultures Experience mentoring or supporting junior team members Relevant payroll or finance qualification (desirable) This is an excellent opportunity to join a growing function with exposure to global payroll projects and the chance to make a tangible impact. Please contact (url removed) or apply to this advert. JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We are also committed to protecting and respecting your privacy. We are a specialist Payroll and HR recruitment agency and recruitment business defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). These statements, together with our privacy notices, set out the basis on which any personal data we collect from you or that you provide to us will be processed by us.
Services Co-Ordinator ITAD Location: Droitwich Salary : £21,157.50 - 24,784.50 per annum Job Type : Full-time, Mon-Fri working hours 37.5 hour a week contract. Permanent salary. As an IT recycler and supplier of IT Services we have overseen more than 3 million devices through the IT lifecycle and, as a result, are perfectly placed to provide our customers with guidance and advice through this complex market. We offer a huge range of additional services, such as IT spares and logistics throughout the UK, as well as datacentre and office relocations, configuration and build, bonded stock, engineers and project managers along with Greensafe Global, our hardware specialist IT brokerage service. The purpose of this role is to deliver a responsive, high-quality customer experience across phone, email, and chat. It involves using strong product knowledge to resolve enquiries, process orders, and handle issues efficiently, ensuring timely resolution or escalation where needed. The role requires accurate CRM updates, proactive follow-up, and collaboration with internal teams to meet customer needs. It also supports continuous improvement by capturing feedback and identifying trends, while maintaining full compliance with company policies and regulations. Key Responsibilities: Handle inbound and outbound calls, emails, and chats in a professional, courteous, and efficient manner. Provide detailed information about products and services, answer queries, and offer solutions based on customer needs. Identify and resolve customer complaints, issues, or concerns quickly and effectively, offering a resolution or escalating to the appropriate department when necessary. Assist with order placement, processing, tracking, and returns or exchanges. Accurately input and update customer information in the CRM (Customer Relationship Management) system. Ensure follow-up on open issues or customer requests to maintain a high level of satisfaction. Collect customer feedback and report trends or recurring issues to management for further action or improvement. Work with other departments (e.g., Sales, Technical Support, Logistics) to ensure customers needs are met promptly and effectively. Adhere to company policies, procedures, and industry regulations to ensure compliance with all customer-related transactions and inquiries. Competencies & Behaviours: Strong verbal and written communication skills; ability to interact with a wide range of customers. Strong ability to resolve customer issues in a timely, efficient manner. Ability to manage multiple tasks and requests simultaneously. Ability to stay calm and understanding when dealing with difficult customers. Effectively prioritize tasks to meet service level agreements (SLAs). Familiarity with CRM software, Microsoft Office Suite, and other customer service tools. Ensure accuracy in data entry and while processing orders or addressing customer inquiries. Benefits: Staff discount online store Company events Refer a friend Scheme - £150+ On-site Fully Equipped Gymnasium To Apply If you feel you are a suitable candidate and would like to work for Greensafe IT, please do not hesitate to apply.
May 04, 2026
Contractor
Services Co-Ordinator ITAD Location: Droitwich Salary : £21,157.50 - 24,784.50 per annum Job Type : Full-time, Mon-Fri working hours 37.5 hour a week contract. Permanent salary. As an IT recycler and supplier of IT Services we have overseen more than 3 million devices through the IT lifecycle and, as a result, are perfectly placed to provide our customers with guidance and advice through this complex market. We offer a huge range of additional services, such as IT spares and logistics throughout the UK, as well as datacentre and office relocations, configuration and build, bonded stock, engineers and project managers along with Greensafe Global, our hardware specialist IT brokerage service. The purpose of this role is to deliver a responsive, high-quality customer experience across phone, email, and chat. It involves using strong product knowledge to resolve enquiries, process orders, and handle issues efficiently, ensuring timely resolution or escalation where needed. The role requires accurate CRM updates, proactive follow-up, and collaboration with internal teams to meet customer needs. It also supports continuous improvement by capturing feedback and identifying trends, while maintaining full compliance with company policies and regulations. Key Responsibilities: Handle inbound and outbound calls, emails, and chats in a professional, courteous, and efficient manner. Provide detailed information about products and services, answer queries, and offer solutions based on customer needs. Identify and resolve customer complaints, issues, or concerns quickly and effectively, offering a resolution or escalating to the appropriate department when necessary. Assist with order placement, processing, tracking, and returns or exchanges. Accurately input and update customer information in the CRM (Customer Relationship Management) system. Ensure follow-up on open issues or customer requests to maintain a high level of satisfaction. Collect customer feedback and report trends or recurring issues to management for further action or improvement. Work with other departments (e.g., Sales, Technical Support, Logistics) to ensure customers needs are met promptly and effectively. Adhere to company policies, procedures, and industry regulations to ensure compliance with all customer-related transactions and inquiries. Competencies & Behaviours: Strong verbal and written communication skills; ability to interact with a wide range of customers. Strong ability to resolve customer issues in a timely, efficient manner. Ability to manage multiple tasks and requests simultaneously. Ability to stay calm and understanding when dealing with difficult customers. Effectively prioritize tasks to meet service level agreements (SLAs). Familiarity with CRM software, Microsoft Office Suite, and other customer service tools. Ensure accuracy in data entry and while processing orders or addressing customer inquiries. Benefits: Staff discount online store Company events Refer a friend Scheme - £150+ On-site Fully Equipped Gymnasium To Apply If you feel you are a suitable candidate and would like to work for Greensafe IT, please do not hesitate to apply.
Dynatrace Configuration and Management The primary responsibility involves the end-to-end implementation, configuration, and continuous optimization of Dynatrace solutions across our infrastructure. This includes deploying OneAgent, configuring ActiveGates, and establishing comprehensive monitoring strategies encompassing tagging, baselines, and alerting mechanisms. The expert will create and maintain customized dashboards and reports to provide actionable insights into system performance for various stakeholders. Performance Monitoring and Issue Resolution The expert will continuously monitor system performance, analyzing logs, metrics, and distributed traces to diagnose application issues. A critical aspect of this role is utilizing reverse engineering methodologies to dissect complex system behaviors, identify root causes of performance degradation, and uncover hidden configuration flaws. This involves deep-dive performance analysis using tools like PurePath and Smartscape to ensure optimal operation of Java backends and Angular frontends. Cloud and Microservices Integration The candidate will be responsible for integrating Dynatrace monitoring within our AWS cloud infrastructure and microservices ecosystem. This includes ensuring seamless observability across containerized environments (e.g., Kubernetes, Docker) and serverless architectures. The expert will collaborate closely with development and DevOps teams to embed monitoring best practices into CI/CD pipelines, facilitating automated performance validation during deployments. Required Qualifications and Skills Technical Expertise Candidates must possess extensive hands-on experience with the Dynatrace platform, including advanced configuration and administration. A strong foundation in Application Performance Monitoring (APM) concepts is essential. The role requires profound knowledge of AWS services, microservices architectures, and full-stack development technologies, specifically Java and Angular. Analytical and Problem-Solving Skills Exceptional analytical skills are required to interpret complex performance metrics, including CPU, memory, latency, and throughput. The candidate must demonstrate proficiency in reverse engineering to troubleshoot intricate system issues and optimize configurations. Experience with scripting languages (e.g., Python, Shell) for automation and custom integrations is highly desirable. Collaboration and Communication The successful candidate will exhibit strong communication skills, enabling effective collaboration with cross-functional teams, including software engineers, system administrators, and project managers. The ability to document monitoring strategies, root cause analyses, and best practices clearly is crucial for maintaining a robust observability culture within the organization. Preferred Qualifications Dynatrace Associate or Professional Certification. Experience with OpenTelemetry (OTEL) implementation. Familiarity with other monitoring and logging tools (e.g., Splunk, Prometheus). Knowledge of DevOps practices and CI/CD toolchains.
May 04, 2026
Full time
Dynatrace Configuration and Management The primary responsibility involves the end-to-end implementation, configuration, and continuous optimization of Dynatrace solutions across our infrastructure. This includes deploying OneAgent, configuring ActiveGates, and establishing comprehensive monitoring strategies encompassing tagging, baselines, and alerting mechanisms. The expert will create and maintain customized dashboards and reports to provide actionable insights into system performance for various stakeholders. Performance Monitoring and Issue Resolution The expert will continuously monitor system performance, analyzing logs, metrics, and distributed traces to diagnose application issues. A critical aspect of this role is utilizing reverse engineering methodologies to dissect complex system behaviors, identify root causes of performance degradation, and uncover hidden configuration flaws. This involves deep-dive performance analysis using tools like PurePath and Smartscape to ensure optimal operation of Java backends and Angular frontends. Cloud and Microservices Integration The candidate will be responsible for integrating Dynatrace monitoring within our AWS cloud infrastructure and microservices ecosystem. This includes ensuring seamless observability across containerized environments (e.g., Kubernetes, Docker) and serverless architectures. The expert will collaborate closely with development and DevOps teams to embed monitoring best practices into CI/CD pipelines, facilitating automated performance validation during deployments. Required Qualifications and Skills Technical Expertise Candidates must possess extensive hands-on experience with the Dynatrace platform, including advanced configuration and administration. A strong foundation in Application Performance Monitoring (APM) concepts is essential. The role requires profound knowledge of AWS services, microservices architectures, and full-stack development technologies, specifically Java and Angular. Analytical and Problem-Solving Skills Exceptional analytical skills are required to interpret complex performance metrics, including CPU, memory, latency, and throughput. The candidate must demonstrate proficiency in reverse engineering to troubleshoot intricate system issues and optimize configurations. Experience with scripting languages (e.g., Python, Shell) for automation and custom integrations is highly desirable. Collaboration and Communication The successful candidate will exhibit strong communication skills, enabling effective collaboration with cross-functional teams, including software engineers, system administrators, and project managers. The ability to document monitoring strategies, root cause analyses, and best practices clearly is crucial for maintaining a robust observability culture within the organization. Preferred Qualifications Dynatrace Associate or Professional Certification. Experience with OpenTelemetry (OTEL) implementation. Familiarity with other monitoring and logging tools (e.g., Splunk, Prometheus). Knowledge of DevOps practices and CI/CD toolchains.
Senior Shift Production Manager Date: 18 Mar 2026 Location: London, LND, GB Company: Alstom Location: Ilford Depot - with travel required to Willesden Depot. Appointment Basis: Permanent Apply by: 1st April Salary + Benefits: CIRCA £69,000 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 86,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Your future role You will be responsible for day to day operation of the project with the aim of leading and developing a positive culture and working environment that drives attitudes and behaviours to support and continuously develop the overall project strategy for improvements to Safety, Quality Cost and Delivery, ensuring the Units are maintained in compliance with the maintenance plan, manuals and in a safe and efficient manner and providing Rail for London with a world class passenger service operations. To achieve this, the Senior Shift Production Manager will manage production team, supporting delivery and completion of planned/unplanned maintenance and component exchange programs, providing technical and planning support to the operator. We'll look to you for: Responsible for the presentation of Units in meeting the required entry times and entry points in accordance with the Train Plan Parameters, Train Plan, and the Preparation, Presentation & Hand-back procedure. Responsible for delivering the maintenance of each Unit, Vehicle and Equipment in accordance with the Maintenance Plan, Manuals, maintenance procedures and general requirements of the Maintenance Services. Ensure all repairs are undertaken in accordance with the relevant Manuals and the Maintenance Plan. Set demanding and realistic production goals through sustained effort to exceed performance targets. Self-driven to drive the Production function to deliver the Maintenance Services to deliver on time and to cost. Develop strong relationships with the Project Team departments in delivering all management plans. Provide strong team leadership through supporting the team, maintain effective working relationships, provide constructive feedback to team members and keep all staff informed through briefs, toolbox talks and appraisals. Ensure the safe and efficient operation of Ilford/Seven Kings Depot complies with the Depot Operations Plan with respect to: All safety critical arrangements are in place to safeguard staff Management Plan and depot protection arrangements in Ilford depot All rules for pedestrians, vehicles, staff and contractors are adhered All about you We value passion and attitude over experience. That's why we don't expect you to have every single skill. Instead, we've listed some that we think will help you succeed and grow in this role: Management degree and or experience (ILM Level 3 or equivalent would also be an advantage). Strong project management and communications skills, Good understanding of mechanical and electrical principles, People Engagement & Management Relevant experience and track record (in a similar environment, i.e.: 24 hours, 7 days a week service industry). Experience of managing a team and accountable for all people management activities including absence management, appraisals, discipline and grievances. Experience of leading, coaching and & motivating a team to achieve individual & departmental development Experience of train maintenance (hands one, supervision/management) is beneficial. Experienced in using problem solving, Continuous Improvement techniques from investigation to resolution Things you'll enjoy Join us on a life-long transformative journey - the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You'll also: Enjoy stability, challenges and a long-term career free from boring daily routines Collaborate with transverse teams and helpful colleagues Contribute to innovative projects Steer your career in whatever direction you choose across functions and countries Benefit from our investment in your development, through award-winning learning Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension) Up to 52 weeks full maternity and adoption pay 25 days annual leave plus bank holidays, with the opportunity to buy or sell holiday A wide range of flexible benefits that you can tailor to suit your lifestyle You don't need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you'll be proud. If you're up for the challenge, we'd love to hear from you! Equal opportunity statement Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law. As a 'Disability Confident' employer, we will interview all disabled job applicants who match the essential criteria of the job description or specification. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
May 04, 2026
Full time
Senior Shift Production Manager Date: 18 Mar 2026 Location: London, LND, GB Company: Alstom Location: Ilford Depot - with travel required to Willesden Depot. Appointment Basis: Permanent Apply by: 1st April Salary + Benefits: CIRCA £69,000 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 86,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Your future role You will be responsible for day to day operation of the project with the aim of leading and developing a positive culture and working environment that drives attitudes and behaviours to support and continuously develop the overall project strategy for improvements to Safety, Quality Cost and Delivery, ensuring the Units are maintained in compliance with the maintenance plan, manuals and in a safe and efficient manner and providing Rail for London with a world class passenger service operations. To achieve this, the Senior Shift Production Manager will manage production team, supporting delivery and completion of planned/unplanned maintenance and component exchange programs, providing technical and planning support to the operator. We'll look to you for: Responsible for the presentation of Units in meeting the required entry times and entry points in accordance with the Train Plan Parameters, Train Plan, and the Preparation, Presentation & Hand-back procedure. Responsible for delivering the maintenance of each Unit, Vehicle and Equipment in accordance with the Maintenance Plan, Manuals, maintenance procedures and general requirements of the Maintenance Services. Ensure all repairs are undertaken in accordance with the relevant Manuals and the Maintenance Plan. Set demanding and realistic production goals through sustained effort to exceed performance targets. Self-driven to drive the Production function to deliver the Maintenance Services to deliver on time and to cost. Develop strong relationships with the Project Team departments in delivering all management plans. Provide strong team leadership through supporting the team, maintain effective working relationships, provide constructive feedback to team members and keep all staff informed through briefs, toolbox talks and appraisals. Ensure the safe and efficient operation of Ilford/Seven Kings Depot complies with the Depot Operations Plan with respect to: All safety critical arrangements are in place to safeguard staff Management Plan and depot protection arrangements in Ilford depot All rules for pedestrians, vehicles, staff and contractors are adhered All about you We value passion and attitude over experience. That's why we don't expect you to have every single skill. Instead, we've listed some that we think will help you succeed and grow in this role: Management degree and or experience (ILM Level 3 or equivalent would also be an advantage). Strong project management and communications skills, Good understanding of mechanical and electrical principles, People Engagement & Management Relevant experience and track record (in a similar environment, i.e.: 24 hours, 7 days a week service industry). Experience of managing a team and accountable for all people management activities including absence management, appraisals, discipline and grievances. Experience of leading, coaching and & motivating a team to achieve individual & departmental development Experience of train maintenance (hands one, supervision/management) is beneficial. Experienced in using problem solving, Continuous Improvement techniques from investigation to resolution Things you'll enjoy Join us on a life-long transformative journey - the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You'll also: Enjoy stability, challenges and a long-term career free from boring daily routines Collaborate with transverse teams and helpful colleagues Contribute to innovative projects Steer your career in whatever direction you choose across functions and countries Benefit from our investment in your development, through award-winning learning Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension) Up to 52 weeks full maternity and adoption pay 25 days annual leave plus bank holidays, with the opportunity to buy or sell holiday A wide range of flexible benefits that you can tailor to suit your lifestyle You don't need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you'll be proud. If you're up for the challenge, we'd love to hear from you! Equal opportunity statement Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law. As a 'Disability Confident' employer, we will interview all disabled job applicants who match the essential criteria of the job description or specification. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Project Manager (Onsite) - Construction The Opportunity We are seeking an experienced Project Manager to oversee on-site construction activities within a live environment . This is a critical role ensuring projects are delivered safely, on time, and to the highest quality standards , while maintaining full compliance with health and safety regulations. Key Responsibilities Manage and coordinate daily on-site construction activities Ensure strict adherence to all health & safety policies and procedures Monitor project progress against programme and proactively address risks or delays Review and update project schedules alongside the Senior Project Manager Oversee quality control processes to ensure works meet required standards Conduct inspections and manage snagging and defect resolution Liaise with site teams, subcontractors, and design teams to maintain workflow Maintain accurate site records, reports, and documentation Support delivery of project objectives, milestones, and overall programme Key Skills & Experience Proven experience as a Project Manager within live environments Strong knowledge of health & safety regulations and HBN standards Ability to manage programmes, track progress, and mitigate risks Experience with quality assurance and snagging processes Excellent communication and stakeholder coordination skills Strong organisational and problem-solving abilities Qualifications (Preferred) Relevant qualification in Construction or Project Management Health & Safety certifications such as: SMSTS (Black Card) Asbestos Awareness Fire Marshal First Aid at Work Linsco is acting as an Employment Business in relation to this vacancy.
May 04, 2026
Contractor
Project Manager (Onsite) - Construction The Opportunity We are seeking an experienced Project Manager to oversee on-site construction activities within a live environment . This is a critical role ensuring projects are delivered safely, on time, and to the highest quality standards , while maintaining full compliance with health and safety regulations. Key Responsibilities Manage and coordinate daily on-site construction activities Ensure strict adherence to all health & safety policies and procedures Monitor project progress against programme and proactively address risks or delays Review and update project schedules alongside the Senior Project Manager Oversee quality control processes to ensure works meet required standards Conduct inspections and manage snagging and defect resolution Liaise with site teams, subcontractors, and design teams to maintain workflow Maintain accurate site records, reports, and documentation Support delivery of project objectives, milestones, and overall programme Key Skills & Experience Proven experience as a Project Manager within live environments Strong knowledge of health & safety regulations and HBN standards Ability to manage programmes, track progress, and mitigate risks Experience with quality assurance and snagging processes Excellent communication and stakeholder coordination skills Strong organisational and problem-solving abilities Qualifications (Preferred) Relevant qualification in Construction or Project Management Health & Safety certifications such as: SMSTS (Black Card) Asbestos Awareness Fire Marshal First Aid at Work Linsco is acting as an Employment Business in relation to this vacancy.
Job Title: HR Employee Relations Specialist Department: People Operations/ HR Reports to : Employee Relations Manager Location: Site based, any TP UK location or Work from home Contract Type: Permanent Salary: Up to £34,000.00 depending on experience (based on 40 hours per week) Management Responsibility: None Travel Required : Occasional Our Employee Relations Purpose & Vision: Our HR Employee Relations division is here to help create an organisation where people are truly at its heart, by embedding an ethos of "We acknowledge, we support, we move forward". We achieve this by ensuring our Employee Relations approaches are progressive, challenge the status quo and remove bureaucracy. Providing deep Employee Relations insights and expertise to better inform and educate managers across the business will, at all levels, encourage better and safer decision making and smoother implementation of large-scale change, reducing risk to individuals and to the business. Our principal aim is to solidify HR Employee Relations ("HRER") as a trusted source of expertise in all employee relations matters, working to improve employee experience and reduce business risk. Job Summary / Overview The HR Employee Relations Specialist role will be the primary point of contact in providing best in class expertise and advice for complex cases across all employee relations matters ranging from employee wellbeing & support, to discipline & grievance, to industrial relations & litigation. The HR Employee Relations specialist will, with the mentoring of the ER Manager, also assist and take on responsibility for managing Employment Tribunal claims received from liaising and negotiating with ACAS / LRA to reach resolutions, to drafting employment tribunal responses, helping to prepare legal arguments for employment tribunal proceedings and ensuring all case management deadlines are met, including witness statement collation and bundle of evidence documentation. The successful candidate will provide a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including:grievance, disciplinary, absencemanagement, performance managementand employee wellbeing and support. Main Job Requirements Education and Specific Training: Formal qualification in a HR-related area, or working towards one, such as Certificate in Human Resource Practice, or degree in HR Management, or similar. OR equivalent employee relations experience (which remains current); Membership of CIPD, or similar, is preferable; Up to date employment law knowledge for UK and Northern Ireland, knowledge of Republic of Ireland, (employment legislation and TUPE experience within the Republic of Ireland would be an advantage, but not essential). Work Experience 2 years of recent HR employee relations specialist experience in a contact centre environment, or 3 years of recent HR employee relations specialist experience in another high-paced industry, or 4 years of HR generalist experience in any industry Experience of dealing with ACAS; and employment tribunal claims. Desirable Certifications : Prior mediation training / certified mediator Competencies and Specific Skills: Takes responsibility for own performance Works on own initiative Tactical mindset Compassionate Achievement driven Excellent analytical ability Exceptional attention to detail Excellent communication skills - verbal and written Excellent influencing and negotiation skills Flexibility Resourceful Committed TP brand ambassador Courageous Empathetic Lives and breathes the company values Self-motivated Team player Creative thinker Confident to challenge Advanced levels of resilience and focus Continuous improvement mindset Excellent organisational skills Priority management skills Credible Trustworthy Dependable Courageous Empathetic
May 04, 2026
Full time
Job Title: HR Employee Relations Specialist Department: People Operations/ HR Reports to : Employee Relations Manager Location: Site based, any TP UK location or Work from home Contract Type: Permanent Salary: Up to £34,000.00 depending on experience (based on 40 hours per week) Management Responsibility: None Travel Required : Occasional Our Employee Relations Purpose & Vision: Our HR Employee Relations division is here to help create an organisation where people are truly at its heart, by embedding an ethos of "We acknowledge, we support, we move forward". We achieve this by ensuring our Employee Relations approaches are progressive, challenge the status quo and remove bureaucracy. Providing deep Employee Relations insights and expertise to better inform and educate managers across the business will, at all levels, encourage better and safer decision making and smoother implementation of large-scale change, reducing risk to individuals and to the business. Our principal aim is to solidify HR Employee Relations ("HRER") as a trusted source of expertise in all employee relations matters, working to improve employee experience and reduce business risk. Job Summary / Overview The HR Employee Relations Specialist role will be the primary point of contact in providing best in class expertise and advice for complex cases across all employee relations matters ranging from employee wellbeing & support, to discipline & grievance, to industrial relations & litigation. The HR Employee Relations specialist will, with the mentoring of the ER Manager, also assist and take on responsibility for managing Employment Tribunal claims received from liaising and negotiating with ACAS / LRA to reach resolutions, to drafting employment tribunal responses, helping to prepare legal arguments for employment tribunal proceedings and ensuring all case management deadlines are met, including witness statement collation and bundle of evidence documentation. The successful candidate will provide a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including:grievance, disciplinary, absencemanagement, performance managementand employee wellbeing and support. Main Job Requirements Education and Specific Training: Formal qualification in a HR-related area, or working towards one, such as Certificate in Human Resource Practice, or degree in HR Management, or similar. OR equivalent employee relations experience (which remains current); Membership of CIPD, or similar, is preferable; Up to date employment law knowledge for UK and Northern Ireland, knowledge of Republic of Ireland, (employment legislation and TUPE experience within the Republic of Ireland would be an advantage, but not essential). Work Experience 2 years of recent HR employee relations specialist experience in a contact centre environment, or 3 years of recent HR employee relations specialist experience in another high-paced industry, or 4 years of HR generalist experience in any industry Experience of dealing with ACAS; and employment tribunal claims. Desirable Certifications : Prior mediation training / certified mediator Competencies and Specific Skills: Takes responsibility for own performance Works on own initiative Tactical mindset Compassionate Achievement driven Excellent analytical ability Exceptional attention to detail Excellent communication skills - verbal and written Excellent influencing and negotiation skills Flexibility Resourceful Committed TP brand ambassador Courageous Empathetic Lives and breathes the company values Self-motivated Team player Creative thinker Confident to challenge Advanced levels of resilience and focus Continuous improvement mindset Excellent organisational skills Priority management skills Credible Trustworthy Dependable Courageous Empathetic
Job Title: HR Employee Relations Specialist Department: People Operations/ HR Reports to : Employee Relations Manager Location: Site based, any TP UK location or Work from home Contract Type: Permanent Salary: Up to £34,000.00 depending on experience (based on 40 hours per week) Management Responsibility: None Travel Required : Occasional Our Employee Relations Purpose & Vision: Our HR Employee Relations division is here to help create an organisation where people are truly at its heart, by embedding an ethos of "We acknowledge, we support, we move forward". We achieve this by ensuring our Employee Relations approaches are progressive, challenge the status quo and remove bureaucracy. Providing deep Employee Relations insights and expertise to better inform and educate managers across the business will, at all levels, encourage better and safer decision making and smoother implementation of large-scale change, reducing risk to individuals and to the business. Our principal aim is to solidify HR Employee Relations ("HRER") as a trusted source of expertise in all employee relations matters, working to improve employee experience and reduce business risk. Job Summary / Overview The HR Employee Relations Specialist role will be the primary point of contact in providing best in class expertise and advice for complex cases across all employee relations matters ranging from employee wellbeing & support, to discipline & grievance, to industrial relations & litigation. The HR Employee Relations specialist will, with the mentoring of the ER Manager, also assist and take on responsibility for managing Employment Tribunal claims received from liaising and negotiating with ACAS / LRA to reach resolutions, to drafting employment tribunal responses, helping to prepare legal arguments for employment tribunal proceedings and ensuring all case management deadlines are met, including witness statement collation and bundle of evidence documentation. The successful candidate will provide a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including:grievance, disciplinary, absencemanagement, performance managementand employee wellbeing and support. Main Job Requirements Education and Specific Training: Formal qualification in a HR-related area, or working towards one, such as Certificate in Human Resource Practice, or degree in HR Management, or similar. OR equivalent employee relations experience (which remains current); Membership of CIPD, or similar, is preferable; Up to date employment law knowledge for UK and Northern Ireland, knowledge of Republic of Ireland, (employment legislation and TUPE experience within the Republic of Ireland would be an advantage, but not essential). Work Experience 2 years of recent HR employee relations specialist experience in a contact centre environment, or 3 years of recent HR employee relations specialist experience in another high-paced industry, or 4 years of HR generalist experience in any industry Experience of dealing with ACAS; and employment tribunal claims. Desirable Certifications : Prior mediation training / certified mediator Competencies and Specific Skills: Takes responsibility for own performance Works on own initiative Tactical mindset Compassionate Achievement driven Excellent analytical ability Exceptional attention to detail Excellent communication skills - verbal and written Excellent influencing and negotiation skills Flexibility Resourceful Committed TP brand ambassador Courageous Empathetic Lives and breathes the company values Self-motivated Team player Creative thinker Confident to challenge Advanced levels of resilience and focus Continuous improvement mindset Excellent organisational skills Priority management skills Credible Trustworthy Dependable Courageous Empathetic
May 04, 2026
Full time
Job Title: HR Employee Relations Specialist Department: People Operations/ HR Reports to : Employee Relations Manager Location: Site based, any TP UK location or Work from home Contract Type: Permanent Salary: Up to £34,000.00 depending on experience (based on 40 hours per week) Management Responsibility: None Travel Required : Occasional Our Employee Relations Purpose & Vision: Our HR Employee Relations division is here to help create an organisation where people are truly at its heart, by embedding an ethos of "We acknowledge, we support, we move forward". We achieve this by ensuring our Employee Relations approaches are progressive, challenge the status quo and remove bureaucracy. Providing deep Employee Relations insights and expertise to better inform and educate managers across the business will, at all levels, encourage better and safer decision making and smoother implementation of large-scale change, reducing risk to individuals and to the business. Our principal aim is to solidify HR Employee Relations ("HRER") as a trusted source of expertise in all employee relations matters, working to improve employee experience and reduce business risk. Job Summary / Overview The HR Employee Relations Specialist role will be the primary point of contact in providing best in class expertise and advice for complex cases across all employee relations matters ranging from employee wellbeing & support, to discipline & grievance, to industrial relations & litigation. The HR Employee Relations specialist will, with the mentoring of the ER Manager, also assist and take on responsibility for managing Employment Tribunal claims received from liaising and negotiating with ACAS / LRA to reach resolutions, to drafting employment tribunal responses, helping to prepare legal arguments for employment tribunal proceedings and ensuring all case management deadlines are met, including witness statement collation and bundle of evidence documentation. The successful candidate will provide a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including:grievance, disciplinary, absencemanagement, performance managementand employee wellbeing and support. Main Job Requirements Education and Specific Training: Formal qualification in a HR-related area, or working towards one, such as Certificate in Human Resource Practice, or degree in HR Management, or similar. OR equivalent employee relations experience (which remains current); Membership of CIPD, or similar, is preferable; Up to date employment law knowledge for UK and Northern Ireland, knowledge of Republic of Ireland, (employment legislation and TUPE experience within the Republic of Ireland would be an advantage, but not essential). Work Experience 2 years of recent HR employee relations specialist experience in a contact centre environment, or 3 years of recent HR employee relations specialist experience in another high-paced industry, or 4 years of HR generalist experience in any industry Experience of dealing with ACAS; and employment tribunal claims. Desirable Certifications : Prior mediation training / certified mediator Competencies and Specific Skills: Takes responsibility for own performance Works on own initiative Tactical mindset Compassionate Achievement driven Excellent analytical ability Exceptional attention to detail Excellent communication skills - verbal and written Excellent influencing and negotiation skills Flexibility Resourceful Committed TP brand ambassador Courageous Empathetic Lives and breathes the company values Self-motivated Team player Creative thinker Confident to challenge Advanced levels of resilience and focus Continuous improvement mindset Excellent organisational skills Priority management skills Credible Trustworthy Dependable Courageous Empathetic
Job Title: HR Employee Relations Specialist Department: People Operations/ HR Reports to : Employee Relations Manager Location: Site based, any TP UK location or Work from home Contract Type: Permanent Salary: Up to £34,000.00 depending on experience (based on 40 hours per week) Management Responsibility: None Travel Required : Occasional Our Employee Relations Purpose & Vision: Our HR Employee Relations division is here to help create an organisation where people are truly at its heart, by embedding an ethos of "We acknowledge, we support, we move forward". We achieve this by ensuring our Employee Relations approaches are progressive, challenge the status quo and remove bureaucracy. Providing deep Employee Relations insights and expertise to better inform and educate managers across the business will, at all levels, encourage better and safer decision making and smoother implementation of large-scale change, reducing risk to individuals and to the business. Our principal aim is to solidify HR Employee Relations ("HRER") as a trusted source of expertise in all employee relations matters, working to improve employee experience and reduce business risk. Job Summary / Overview The HR Employee Relations Specialist role will be the primary point of contact in providing best in class expertise and advice for complex cases across all employee relations matters ranging from employee wellbeing & support, to discipline & grievance, to industrial relations & litigation. The HR Employee Relations specialist will, with the mentoring of the ER Manager, also assist and take on responsibility for managing Employment Tribunal claims received from liaising and negotiating with ACAS / LRA to reach resolutions, to drafting employment tribunal responses, helping to prepare legal arguments for employment tribunal proceedings and ensuring all case management deadlines are met, including witness statement collation and bundle of evidence documentation. The successful candidate will provide a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including:grievance, disciplinary, absencemanagement, performance managementand employee wellbeing and support. Main Job Requirements Education and Specific Training: Formal qualification in a HR-related area, or working towards one, such as Certificate in Human Resource Practice, or degree in HR Management, or similar. OR equivalent employee relations experience (which remains current); Membership of CIPD, or similar, is preferable; Up to date employment law knowledge for UK and Northern Ireland, knowledge of Republic of Ireland, (employment legislation and TUPE experience within the Republic of Ireland would be an advantage, but not essential). Work Experience 2 years of recent HR employee relations specialist experience in a contact centre environment, or 3 years of recent HR employee relations specialist experience in another high-paced industry, or 4 years of HR generalist experience in any industry Experience of dealing with ACAS; and employment tribunal claims. Desirable Certifications : Prior mediation training / certified mediator Competencies and Specific Skills: Takes responsibility for own performance Works on own initiative Tactical mindset Compassionate Achievement driven Excellent analytical ability Exceptional attention to detail Excellent communication skills - verbal and written Excellent influencing and negotiation skills Flexibility Resourceful Committed TP brand ambassador Courageous Empathetic Lives and breathes the company values Self-motivated Team player Creative thinker Confident to challenge Advanced levels of resilience and focus Continuous improvement mindset Excellent organisational skills Priority management skills Credible Trustworthy Dependable Courageous Empathetic
May 04, 2026
Full time
Job Title: HR Employee Relations Specialist Department: People Operations/ HR Reports to : Employee Relations Manager Location: Site based, any TP UK location or Work from home Contract Type: Permanent Salary: Up to £34,000.00 depending on experience (based on 40 hours per week) Management Responsibility: None Travel Required : Occasional Our Employee Relations Purpose & Vision: Our HR Employee Relations division is here to help create an organisation where people are truly at its heart, by embedding an ethos of "We acknowledge, we support, we move forward". We achieve this by ensuring our Employee Relations approaches are progressive, challenge the status quo and remove bureaucracy. Providing deep Employee Relations insights and expertise to better inform and educate managers across the business will, at all levels, encourage better and safer decision making and smoother implementation of large-scale change, reducing risk to individuals and to the business. Our principal aim is to solidify HR Employee Relations ("HRER") as a trusted source of expertise in all employee relations matters, working to improve employee experience and reduce business risk. Job Summary / Overview The HR Employee Relations Specialist role will be the primary point of contact in providing best in class expertise and advice for complex cases across all employee relations matters ranging from employee wellbeing & support, to discipline & grievance, to industrial relations & litigation. The HR Employee Relations specialist will, with the mentoring of the ER Manager, also assist and take on responsibility for managing Employment Tribunal claims received from liaising and negotiating with ACAS / LRA to reach resolutions, to drafting employment tribunal responses, helping to prepare legal arguments for employment tribunal proceedings and ensuring all case management deadlines are met, including witness statement collation and bundle of evidence documentation. The successful candidate will provide a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including:grievance, disciplinary, absencemanagement, performance managementand employee wellbeing and support. Main Job Requirements Education and Specific Training: Formal qualification in a HR-related area, or working towards one, such as Certificate in Human Resource Practice, or degree in HR Management, or similar. OR equivalent employee relations experience (which remains current); Membership of CIPD, or similar, is preferable; Up to date employment law knowledge for UK and Northern Ireland, knowledge of Republic of Ireland, (employment legislation and TUPE experience within the Republic of Ireland would be an advantage, but not essential). Work Experience 2 years of recent HR employee relations specialist experience in a contact centre environment, or 3 years of recent HR employee relations specialist experience in another high-paced industry, or 4 years of HR generalist experience in any industry Experience of dealing with ACAS; and employment tribunal claims. Desirable Certifications : Prior mediation training / certified mediator Competencies and Specific Skills: Takes responsibility for own performance Works on own initiative Tactical mindset Compassionate Achievement driven Excellent analytical ability Exceptional attention to detail Excellent communication skills - verbal and written Excellent influencing and negotiation skills Flexibility Resourceful Committed TP brand ambassador Courageous Empathetic Lives and breathes the company values Self-motivated Team player Creative thinker Confident to challenge Advanced levels of resilience and focus Continuous improvement mindset Excellent organisational skills Priority management skills Credible Trustworthy Dependable Courageous Empathetic
TPF Recruitment is proud to be supporting a well-established and highly respected accountancy practice in Kent in their search for a talented Corporate Governance Assistant Manager. Please note: This is not an administrative role. Applicants must have relevant qualifications and prior experience in corporate law, governance, company secretarial, or compliance. This leading firm has a thriving Corporate Governance department, providing high-quality governance and company secretarial services to a diverse portfolio of corporate clients and LLPs. They are now looking for an experienced professional who can hit the ground running, managing their own client portfolio while supporting the Manager and contributing to the development of trainee company secretaries. The Role As Corporate Governance Assistant Manager, you will work within a dedicated governance team, undertaking a wide range of responsibilities, including: Arranging the formation of companies and LLPs Assisting with company reorganisations Maintaining statutory records Preparing and submitting Confirmation Statements and other filings to Companies House Drafting minutes and resolutions Conducting Companies House searches Providing day-to-day company secretarial services, including: Officer appointments and resignations Changes of registered office address Changes to accounting reference dates You will also play a key role in supporting the Manager with departmental matters and supervising trainee company secretaries. Requirements The successful applicant will: Be CGI qualified, with previous experience in a similar corporate governance or company secretarial role Have strong IT skills, including MS Office and ideally Diligent Entities Demonstrate excellent corporate administration and organisational skills Be confident working closely with senior management Be able to manage multiple projects and meet tight deadlines Show initiative and provide practical solutions Exhibit professionalism, flexibility, and a diplomatic approach BenefitsBenefits 40,000 - 60,000 dependent on experience and background, negotiable. A highly competitive benefits package is also on offer. Flexible working. Parking Please apply for the vacancy or contact Luke Harrison for a confidential conversation. (url removed) (phone number removed)
May 04, 2026
Full time
TPF Recruitment is proud to be supporting a well-established and highly respected accountancy practice in Kent in their search for a talented Corporate Governance Assistant Manager. Please note: This is not an administrative role. Applicants must have relevant qualifications and prior experience in corporate law, governance, company secretarial, or compliance. This leading firm has a thriving Corporate Governance department, providing high-quality governance and company secretarial services to a diverse portfolio of corporate clients and LLPs. They are now looking for an experienced professional who can hit the ground running, managing their own client portfolio while supporting the Manager and contributing to the development of trainee company secretaries. The Role As Corporate Governance Assistant Manager, you will work within a dedicated governance team, undertaking a wide range of responsibilities, including: Arranging the formation of companies and LLPs Assisting with company reorganisations Maintaining statutory records Preparing and submitting Confirmation Statements and other filings to Companies House Drafting minutes and resolutions Conducting Companies House searches Providing day-to-day company secretarial services, including: Officer appointments and resignations Changes of registered office address Changes to accounting reference dates You will also play a key role in supporting the Manager with departmental matters and supervising trainee company secretaries. Requirements The successful applicant will: Be CGI qualified, with previous experience in a similar corporate governance or company secretarial role Have strong IT skills, including MS Office and ideally Diligent Entities Demonstrate excellent corporate administration and organisational skills Be confident working closely with senior management Be able to manage multiple projects and meet tight deadlines Show initiative and provide practical solutions Exhibit professionalism, flexibility, and a diplomatic approach BenefitsBenefits 40,000 - 60,000 dependent on experience and background, negotiable. A highly competitive benefits package is also on offer. Flexible working. Parking Please apply for the vacancy or contact Luke Harrison for a confidential conversation. (url removed) (phone number removed)
Customer Service Representative Established in 2002, Reflex Group is the UK's largest privately-owned print and packaging company. With over 900 employees operating across multiple global sites, the company prides itself on delivering high-quality, efficient, and ethical solutions with a strong focus on environmental responsibility. Reflex is known for its innovative approach and dynamic business model. Reflex Labels is seeking a self-driven and motivated Customer Service Representative to join our team in Leicester. This is an exciting opportunity for someone with no previous experience seeking a role within customer service within a print environment to play a key role in supporting our customers and ensuring smooth operations. Location: Leicester, UK Position Type: Full time, Permanent Working Hours: Monday to Friday, 09:00-17:00 Roles and Responsibilities Customer Communication: Serve as the primary point of contact for customers, responding to queries and processing orders in a timely manner. Order Management: Efficiently prioritise and manage customer orders submitted via phone, email, or other channels. Complaint Resolution: Investigate and resolve customer complaints quickly and with professionalism, addressing issues such as late deliveries, incorrect orders, or faulty products. Data Entry & Reporting: Complete daily data entry tasks and manage weekly stock sheets to ensure accurate records are maintained. Collaboration: Work closely with internal departments and Key Account Managers to ensure targets are met and customers' needs are fully satisfied. Record Keeping: Maintain accurate and thorough customer service records to track all interactions, orders, and resolutions. Required Skills & Experience Customer Service Expertise: No experience necessary - full training provided. Strong Communication: Excellent verbal and written communication skills for interacting with customers and colleagues alike. Organisational Skills: Exceptional ability to stay organised and manage multiple tasks in a fast-paced, deadline-driven environment. Problem-Solving: Capable of resolving customer issues with patience, empathy, and a solution-oriented approach. Team Player: Ability to work collaboratively within a team and independently take ownership of customer accounts. Print Knowledge: Experience in the print industry, particularly self-adhesive labels, is not essential due to full training being provided.
May 04, 2026
Full time
Customer Service Representative Established in 2002, Reflex Group is the UK's largest privately-owned print and packaging company. With over 900 employees operating across multiple global sites, the company prides itself on delivering high-quality, efficient, and ethical solutions with a strong focus on environmental responsibility. Reflex is known for its innovative approach and dynamic business model. Reflex Labels is seeking a self-driven and motivated Customer Service Representative to join our team in Leicester. This is an exciting opportunity for someone with no previous experience seeking a role within customer service within a print environment to play a key role in supporting our customers and ensuring smooth operations. Location: Leicester, UK Position Type: Full time, Permanent Working Hours: Monday to Friday, 09:00-17:00 Roles and Responsibilities Customer Communication: Serve as the primary point of contact for customers, responding to queries and processing orders in a timely manner. Order Management: Efficiently prioritise and manage customer orders submitted via phone, email, or other channels. Complaint Resolution: Investigate and resolve customer complaints quickly and with professionalism, addressing issues such as late deliveries, incorrect orders, or faulty products. Data Entry & Reporting: Complete daily data entry tasks and manage weekly stock sheets to ensure accurate records are maintained. Collaboration: Work closely with internal departments and Key Account Managers to ensure targets are met and customers' needs are fully satisfied. Record Keeping: Maintain accurate and thorough customer service records to track all interactions, orders, and resolutions. Required Skills & Experience Customer Service Expertise: No experience necessary - full training provided. Strong Communication: Excellent verbal and written communication skills for interacting with customers and colleagues alike. Organisational Skills: Exceptional ability to stay organised and manage multiple tasks in a fast-paced, deadline-driven environment. Problem-Solving: Capable of resolving customer issues with patience, empathy, and a solution-oriented approach. Team Player: Ability to work collaboratively within a team and independently take ownership of customer accounts. Print Knowledge: Experience in the print industry, particularly self-adhesive labels, is not essential due to full training being provided.
We are ambitious That's why we need people like you to help us. Our Design team is recruiting Are you an experienced Engineer with a passion for leading high-impact projects? If so, keep reading as we're seeking a skilled Design Manager to join our team in either Fareham or Brighton. As a Design Manager, you will take a leading role in managing and coordinating the design process on contractor led waste and water infrastructure projects. Working as part of the project delivery team, you will drive design from tender through to construction and handover, ensuring solutions are safe, buildable, compliant, cost effective and aligned with programme constraints. Projects may include water and wastewater treatment works, pumping stations, pipelines and rising mains, storage assets and complex MEICA installations delivered within live operational environments. Here are some of the things that you'll get involved in Lead and manage the contractor led design process from tender stage through detailed design and construction support. Coordinate multidisciplinary design teams including civil, structural, mechanical, electrical, ICA and process designers. Act as the primary interface between design, construction, commercial and planning teams, ensuring design solutions support safe and efficient delivery. Plan and manage design deliverables, information release schedules and design programmes to support construction sequencing and key milestones. Chair and lead design coordination and design review meetings, ensuring timely decision making and closure of actions. Ensure designs meet contractual requirements, client specifications, regulatory standards and water industry best practice. Drive buildability, operability and maintainability reviews, challenging design solutions where necessary to optimise delivery and whole life performance. Manage and control design development and design change, including assessment of impacts on cost, programme, risk and construction methodology. Coordinate design risk management, ensuring hazards are identified and mitigated through design in collaboration with construction and CDM teams. Work closely with the Principal Designer to ensure health and safety considerations are embedded within the design process and supported in Pre Construction Information. Support resolution of site based technical queries, RFIs and design related construction issues. Attend site regularly to engage with delivery teams and maintain alignment between design intent and construction. Produce progress updates and reports for project leadership and client teams. We would love to hear from you if you can demonstrate Experience delivering waste and water infrastructure projects, ideally within regulated water frameworks. Strong understanding of construction methodologies, temporary works, and sequencing in live operational environments. Experience managing external consultants and in-house designers to deliver coordinated, high-quality design outputs. Knowledge of CDM 2015 and the role design plays in managing construction and operational risk. An engineering qualification in Civil, Structural, Mechanical, Electrical, or Process Engineering (minimum HNC or equivalent NVQ Level 4). Professional membership (e.g. ICE, IMechE, CIHT, or equivalent) is desirable. Strong commercial awareness with the ability to understand design impacts on cost and programme. Excellent communication and stakeholder management skills. High level of IT literacy, including Microsoft Office and design coordination systems. A full UK driving licence. Our Company Every day we work smarter, greener and use our imaginations. Our purpose at Clancy is simple - we make life better for everyone's growing families. We play a vital role in providing fresh drinking water and power to millions of homes and businesses and so much more. We are one of the biggest family owned construction businesses in the UK and we care about our people, our clients and the environment. What Next You apply, and we respond within two weeks (we know how annoying it is not to hear anything back)! If you don't receive feedback within that timescale, please don't be afraid to chase us - one of our values is to do what we say we will do! In addition to helping you reach your career goals, a competitive salary, pension, healthcare and holiday allowance starting at 24-26 days per annum, we also offer perks including Clancy Xtras, our employee benefits programme with discounts for numerous well-known retailers such as Tesco, Sainsbury's, Currys PC World and Vue Cinemas, cycle to work scheme as well as an Employee Assistance Programme. Clancy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees. If you require any reasonable adjustments to be made for you to attend an interview, please do let us know and we will be happy to accommodate. We are proud signatories of the Armed Forces Covenant and Disability Confident Committed.
May 04, 2026
Full time
We are ambitious That's why we need people like you to help us. Our Design team is recruiting Are you an experienced Engineer with a passion for leading high-impact projects? If so, keep reading as we're seeking a skilled Design Manager to join our team in either Fareham or Brighton. As a Design Manager, you will take a leading role in managing and coordinating the design process on contractor led waste and water infrastructure projects. Working as part of the project delivery team, you will drive design from tender through to construction and handover, ensuring solutions are safe, buildable, compliant, cost effective and aligned with programme constraints. Projects may include water and wastewater treatment works, pumping stations, pipelines and rising mains, storage assets and complex MEICA installations delivered within live operational environments. Here are some of the things that you'll get involved in Lead and manage the contractor led design process from tender stage through detailed design and construction support. Coordinate multidisciplinary design teams including civil, structural, mechanical, electrical, ICA and process designers. Act as the primary interface between design, construction, commercial and planning teams, ensuring design solutions support safe and efficient delivery. Plan and manage design deliverables, information release schedules and design programmes to support construction sequencing and key milestones. Chair and lead design coordination and design review meetings, ensuring timely decision making and closure of actions. Ensure designs meet contractual requirements, client specifications, regulatory standards and water industry best practice. Drive buildability, operability and maintainability reviews, challenging design solutions where necessary to optimise delivery and whole life performance. Manage and control design development and design change, including assessment of impacts on cost, programme, risk and construction methodology. Coordinate design risk management, ensuring hazards are identified and mitigated through design in collaboration with construction and CDM teams. Work closely with the Principal Designer to ensure health and safety considerations are embedded within the design process and supported in Pre Construction Information. Support resolution of site based technical queries, RFIs and design related construction issues. Attend site regularly to engage with delivery teams and maintain alignment between design intent and construction. Produce progress updates and reports for project leadership and client teams. We would love to hear from you if you can demonstrate Experience delivering waste and water infrastructure projects, ideally within regulated water frameworks. Strong understanding of construction methodologies, temporary works, and sequencing in live operational environments. Experience managing external consultants and in-house designers to deliver coordinated, high-quality design outputs. Knowledge of CDM 2015 and the role design plays in managing construction and operational risk. An engineering qualification in Civil, Structural, Mechanical, Electrical, or Process Engineering (minimum HNC or equivalent NVQ Level 4). Professional membership (e.g. ICE, IMechE, CIHT, or equivalent) is desirable. Strong commercial awareness with the ability to understand design impacts on cost and programme. Excellent communication and stakeholder management skills. High level of IT literacy, including Microsoft Office and design coordination systems. A full UK driving licence. Our Company Every day we work smarter, greener and use our imaginations. Our purpose at Clancy is simple - we make life better for everyone's growing families. We play a vital role in providing fresh drinking water and power to millions of homes and businesses and so much more. We are one of the biggest family owned construction businesses in the UK and we care about our people, our clients and the environment. What Next You apply, and we respond within two weeks (we know how annoying it is not to hear anything back)! If you don't receive feedback within that timescale, please don't be afraid to chase us - one of our values is to do what we say we will do! In addition to helping you reach your career goals, a competitive salary, pension, healthcare and holiday allowance starting at 24-26 days per annum, we also offer perks including Clancy Xtras, our employee benefits programme with discounts for numerous well-known retailers such as Tesco, Sainsbury's, Currys PC World and Vue Cinemas, cycle to work scheme as well as an Employee Assistance Programme. Clancy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees. If you require any reasonable adjustments to be made for you to attend an interview, please do let us know and we will be happy to accommodate. We are proud signatories of the Armed Forces Covenant and Disability Confident Committed.
Job Title: HR Employee Relations Specialist Department: People Operations/ HR Reports to : Employee Relations Manager Location: Site based, any TP UK location or Work from home Contract Type: Permanent Salary: Up to £34,000.00 depending on experience (based on 40 hours per week) Management Responsibility: None Travel Required : Occasional Our Employee Relations Purpose & Vision: Our HR Employee Relations division is here to help create an organisation where people are truly at its heart, by embedding an ethos of "We acknowledge, we support, we move forward". We achieve this by ensuring our Employee Relations approaches are progressive, challenge the status quo and remove bureaucracy. Providing deep Employee Relations insights and expertise to better inform and educate managers across the business will, at all levels, encourage better and safer decision making and smoother implementation of large-scale change, reducing risk to individuals and to the business. Our principal aim is to solidify HR Employee Relations ("HRER") as a trusted source of expertise in all employee relations matters, working to improve employee experience and reduce business risk. Job Summary / Overview The HR Employee Relations Specialist role will be the primary point of contact in providing best in class expertise and advice for complex cases across all employee relations matters ranging from employee wellbeing & support, to discipline & grievance, to industrial relations & litigation. The HR Employee Relations specialist will, with the mentoring of the ER Manager, also assist and take on responsibility for managing Employment Tribunal claims received from liaising and negotiating with ACAS / LRA to reach resolutions, to drafting employment tribunal responses, helping to prepare legal arguments for employment tribunal proceedings and ensuring all case management deadlines are met, including witness statement collation and bundle of evidence documentation. The successful candidate will provide a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including:grievance, disciplinary, absencemanagement, performance managementand employee wellbeing and support. Main Job Requirements Education and Specific Training: Formal qualification in a HR-related area, or working towards one, such as Certificate in Human Resource Practice, or degree in HR Management, or similar. OR equivalent employee relations experience (which remains current); Membership of CIPD, or similar, is preferable; Up to date employment law knowledge for UK and Northern Ireland, knowledge of Republic of Ireland, (employment legislation and TUPE experience within the Republic of Ireland would be an advantage, but not essential). Work Experience 2 years of recent HR employee relations specialist experience in a contact centre environment, or 3 years of recent HR employee relations specialist experience in another high-paced industry, or 4 years of HR generalist experience in any industry Experience of dealing with ACAS; and employment tribunal claims. Desirable Certifications : Prior mediation training / certified mediator Competencies and Specific Skills: Takes responsibility for own performance Works on own initiative Tactical mindset Compassionate Achievement driven Excellent analytical ability Exceptional attention to detail Excellent communication skills - verbal and written Excellent influencing and negotiation skills Flexibility Resourceful Committed TP brand ambassador Courageous Empathetic Lives and breathes the company values Self-motivated Team player Creative thinker Confident to challenge Advanced levels of resilience and focus Continuous improvement mindset Excellent organisational skills Priority management skills Credible Trustworthy Dependable Courageous Empathetic
May 04, 2026
Full time
Job Title: HR Employee Relations Specialist Department: People Operations/ HR Reports to : Employee Relations Manager Location: Site based, any TP UK location or Work from home Contract Type: Permanent Salary: Up to £34,000.00 depending on experience (based on 40 hours per week) Management Responsibility: None Travel Required : Occasional Our Employee Relations Purpose & Vision: Our HR Employee Relations division is here to help create an organisation where people are truly at its heart, by embedding an ethos of "We acknowledge, we support, we move forward". We achieve this by ensuring our Employee Relations approaches are progressive, challenge the status quo and remove bureaucracy. Providing deep Employee Relations insights and expertise to better inform and educate managers across the business will, at all levels, encourage better and safer decision making and smoother implementation of large-scale change, reducing risk to individuals and to the business. Our principal aim is to solidify HR Employee Relations ("HRER") as a trusted source of expertise in all employee relations matters, working to improve employee experience and reduce business risk. Job Summary / Overview The HR Employee Relations Specialist role will be the primary point of contact in providing best in class expertise and advice for complex cases across all employee relations matters ranging from employee wellbeing & support, to discipline & grievance, to industrial relations & litigation. The HR Employee Relations specialist will, with the mentoring of the ER Manager, also assist and take on responsibility for managing Employment Tribunal claims received from liaising and negotiating with ACAS / LRA to reach resolutions, to drafting employment tribunal responses, helping to prepare legal arguments for employment tribunal proceedings and ensuring all case management deadlines are met, including witness statement collation and bundle of evidence documentation. The successful candidate will provide a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including:grievance, disciplinary, absencemanagement, performance managementand employee wellbeing and support. Main Job Requirements Education and Specific Training: Formal qualification in a HR-related area, or working towards one, such as Certificate in Human Resource Practice, or degree in HR Management, or similar. OR equivalent employee relations experience (which remains current); Membership of CIPD, or similar, is preferable; Up to date employment law knowledge for UK and Northern Ireland, knowledge of Republic of Ireland, (employment legislation and TUPE experience within the Republic of Ireland would be an advantage, but not essential). Work Experience 2 years of recent HR employee relations specialist experience in a contact centre environment, or 3 years of recent HR employee relations specialist experience in another high-paced industry, or 4 years of HR generalist experience in any industry Experience of dealing with ACAS; and employment tribunal claims. Desirable Certifications : Prior mediation training / certified mediator Competencies and Specific Skills: Takes responsibility for own performance Works on own initiative Tactical mindset Compassionate Achievement driven Excellent analytical ability Exceptional attention to detail Excellent communication skills - verbal and written Excellent influencing and negotiation skills Flexibility Resourceful Committed TP brand ambassador Courageous Empathetic Lives and breathes the company values Self-motivated Team player Creative thinker Confident to challenge Advanced levels of resilience and focus Continuous improvement mindset Excellent organisational skills Priority management skills Credible Trustworthy Dependable Courageous Empathetic
We exist to create positive change for people and the planet. Join us and make a difference too! Job Title: Testing Team Manager (Gas) Location: Loughborough, Leicestershire Job Type: Full-time, Permanent (37 hours per week) Salary Package : Generous basic salary + 10% bonus + excellent benefits. Job Overview: At a landmark moment in our history, BSI is celebrating 125 years of shaping standards, building trust, and enabling safer products, services and systems across the world. From the creation of the world's first national standards body in 1901 to our role today as a global leader in certification, testing and assurance, BSI has consistently set the benchmark for quality, safety and innovation.As we continue to grow our electrical product testing capability, we are seeking a Testing Team Manager to lead, develop and strengthen our laboratory operations in Loughborough.This is a pivotal leadership role responsible for the day-to-day operational management of a high-performing gas product testing team. You will play a central role in driving workload management, quality of output, operational efficiency and continuous improvement, while developing people capability and building a culture of excellence.Reporting into the Global Laboratory Manager, you will act as the operational backbone of the laboratory ensuring delivery, standards, and performance, while helping to shape the future growth and capability of BSI's gas product testing services. Key Responsibilities: Lead, motivate and develop a skilled team of test engineers, creating a high-performance, quality-driven culture Own daily laboratory operations, ensuring testing activities are delivered safely, efficiently, on time and to the highest quality standards Manage workload planning, scheduling, resourcing and prioritisation to optimise capacity, flow and delivery performance Drive compliance with ISO 17025 and associated management systems through robust processes, governance and documentation Maintain exceptional audit readiness and lead the resolution of findings and non-conformances Champion continuous improvement initiatives to enhance efficiency, quality, throughput and operational resilience Ensure health, safety and wellbeing are embedded in all laboratory activities Use operational data, KPIs and reporting to inform decisions and performance improvements Act as a trusted leader and technical support for the team, providing guidance, coaching and development Key Performance Indicators: Consistent on-time delivery of daily and weekly testing programmes High-quality output with minimal NCRs and zero overdue NCRs Strong audit outcomes with no critical findings Achievement of testing revenue targets and control of operational costs High team engagement, strong retention and positive culture Effective implementation of business change and new operational initiatives Required Skills & Experience: Relevant technical qualification (HNC/HND, degree, or equivalent experience) Experience leading or managing technical teams in a laboratory, testing, engineering or production environment Strong leadership capability with proven people management experience Excellent organisational and workload management skills Strong communication and stakeholder engagement skills Structured, improvement focused mindset with high attention to quality and detail Electrical awareness or technical understanding to support, guide and develop the testing team Commitment to continuous improvement, operational excellence and team development Desirable Skills & Experience: Experience in gas or hydrogen product testing, certification or conformity assessment environments Knowledge of ISO 17025 (or similar quality management systems) Process improvement and operational optimisation experience Data reporting and performance analysis capability H&S or quality training (e.g. IOSH or similar) Leadership potential to grow into broader operational or strategic responsibilities.This is more than a management role; it is an opportunity to shape the future of electrical product testing within one of the world's most respected certification and standards organisations.As BSI celebrates 125 years of impact, this role offers the chance to: Build and lead a high-performing technical team Influence the growth and capability of our gas/hydrogen testing services Be part of a global organisation with an unmatched legacy in quality, safety and trust Help shape the next chapter of BSI's success storyBSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training, and development with the inclusion of Annual Bonus, Contribution Based Pension, Private Healthcare, 27 Days Annual Leave + Bank Holidays, Income Protection & Life Assurance is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives. Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments. Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs. Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society's critical issues - from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.At BSI, we exist to have a positive impact. Our people influence international thinking and action on important issues. Their work builds trust in businesses and communities and enhances lives.Now we're looking for passionate people to help us take on society's biggest challenges. You'll partner with key stakeholders to accelerate progress towards a better society and a sustainable world. Together, we'll create solutions to global challenges like the climate crisis and how AI will be used.You'll do rewarding, purpose-led work that impacts people's health, safety and wellbeing. Your integrity will earn the trust of our stakeholders as we raise awareness of the difference we make to people around the world. You'll have the opportunity to work across a wide range of industries across the globe Be part of our future.
May 04, 2026
Full time
We exist to create positive change for people and the planet. Join us and make a difference too! Job Title: Testing Team Manager (Gas) Location: Loughborough, Leicestershire Job Type: Full-time, Permanent (37 hours per week) Salary Package : Generous basic salary + 10% bonus + excellent benefits. Job Overview: At a landmark moment in our history, BSI is celebrating 125 years of shaping standards, building trust, and enabling safer products, services and systems across the world. From the creation of the world's first national standards body in 1901 to our role today as a global leader in certification, testing and assurance, BSI has consistently set the benchmark for quality, safety and innovation.As we continue to grow our electrical product testing capability, we are seeking a Testing Team Manager to lead, develop and strengthen our laboratory operations in Loughborough.This is a pivotal leadership role responsible for the day-to-day operational management of a high-performing gas product testing team. You will play a central role in driving workload management, quality of output, operational efficiency and continuous improvement, while developing people capability and building a culture of excellence.Reporting into the Global Laboratory Manager, you will act as the operational backbone of the laboratory ensuring delivery, standards, and performance, while helping to shape the future growth and capability of BSI's gas product testing services. Key Responsibilities: Lead, motivate and develop a skilled team of test engineers, creating a high-performance, quality-driven culture Own daily laboratory operations, ensuring testing activities are delivered safely, efficiently, on time and to the highest quality standards Manage workload planning, scheduling, resourcing and prioritisation to optimise capacity, flow and delivery performance Drive compliance with ISO 17025 and associated management systems through robust processes, governance and documentation Maintain exceptional audit readiness and lead the resolution of findings and non-conformances Champion continuous improvement initiatives to enhance efficiency, quality, throughput and operational resilience Ensure health, safety and wellbeing are embedded in all laboratory activities Use operational data, KPIs and reporting to inform decisions and performance improvements Act as a trusted leader and technical support for the team, providing guidance, coaching and development Key Performance Indicators: Consistent on-time delivery of daily and weekly testing programmes High-quality output with minimal NCRs and zero overdue NCRs Strong audit outcomes with no critical findings Achievement of testing revenue targets and control of operational costs High team engagement, strong retention and positive culture Effective implementation of business change and new operational initiatives Required Skills & Experience: Relevant technical qualification (HNC/HND, degree, or equivalent experience) Experience leading or managing technical teams in a laboratory, testing, engineering or production environment Strong leadership capability with proven people management experience Excellent organisational and workload management skills Strong communication and stakeholder engagement skills Structured, improvement focused mindset with high attention to quality and detail Electrical awareness or technical understanding to support, guide and develop the testing team Commitment to continuous improvement, operational excellence and team development Desirable Skills & Experience: Experience in gas or hydrogen product testing, certification or conformity assessment environments Knowledge of ISO 17025 (or similar quality management systems) Process improvement and operational optimisation experience Data reporting and performance analysis capability H&S or quality training (e.g. IOSH or similar) Leadership potential to grow into broader operational or strategic responsibilities.This is more than a management role; it is an opportunity to shape the future of electrical product testing within one of the world's most respected certification and standards organisations.As BSI celebrates 125 years of impact, this role offers the chance to: Build and lead a high-performing technical team Influence the growth and capability of our gas/hydrogen testing services Be part of a global organisation with an unmatched legacy in quality, safety and trust Help shape the next chapter of BSI's success storyBSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training, and development with the inclusion of Annual Bonus, Contribution Based Pension, Private Healthcare, 27 Days Annual Leave + Bank Holidays, Income Protection & Life Assurance is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives. Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments. Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs. Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society's critical issues - from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.At BSI, we exist to have a positive impact. Our people influence international thinking and action on important issues. Their work builds trust in businesses and communities and enhances lives.Now we're looking for passionate people to help us take on society's biggest challenges. You'll partner with key stakeholders to accelerate progress towards a better society and a sustainable world. Together, we'll create solutions to global challenges like the climate crisis and how AI will be used.You'll do rewarding, purpose-led work that impacts people's health, safety and wellbeing. Your integrity will earn the trust of our stakeholders as we raise awareness of the difference we make to people around the world. You'll have the opportunity to work across a wide range of industries across the globe Be part of our future.
based OX29 Pay: Up to £42,000 per year + Live in (4 miles off site) + Private healthcare + TRONC (circa 8K per year) Head Chef - Live in Job description: As Head Chef, you will report into the Operations Manager of an evolving and ambitious venture looking to grow throughout the Cotswolds, neighbouring counties and London. We are looking for an experienced, ambitious and enthusiastic Head Chef with exceptionally high standards and a true passion for great food and people to lead our fantastic pub kitchen! Leading from the front running all the back of house operations, delivering a consistent high food quality with exceptionally high standards. You will work alongside the General manager in the organising, growing and day-to-day operations of your kitchen, having a real say in the food of which you serve; that maybe on the next menu or on your daily specials board. Only using the best suppliers in a well-equipped pub all alongside a real work life balance.You should set the tone of the business and lead by example by driving guest service excellence & creating a positive experience for all your guests and team alike. Everyone in the team will look to you for inspiration & leadership. This role is ideal for an ambitious chef looking for a career within the group with a real opportunity for career progression. What We Offer: Salary up to £45,000 (based on experience) + TRONC (circa 6K) Private healthcare Free meals on shifts 25% discount across all our pubs when off duty Discounted team room rates at our pubs with rooms Great opportunity for training and development Employment Assistant program supporting mental health and well-being. Medicash - health care program offering paid health care & assistance Refer a friend reward scheme About the role: Leading from the front & working side by side with team members to achieve the goals set for your pub is critical to this role. You must bring your team with you & be a leader they look up to Oversee the day to day operations of the kitchen, working closely with the General manager to create an epic dining experience which is in keeping with our guests feedback Ensure that your team is produce and that all kitchen shifts run smoothly, you will have to think on your feet when problems arise and come up with innovative solutions that minimize the impact on your team and guests alike Recruit, develop, promote & retain your team Take ownership of issues & manage them to a successful resolution Create business plans with your General Manager to support your pubs financial targets Monitor and manage stock both front & back of house Full accountability of the pubs P&L Build a strong relationship with our nominated suppliers both FOH & BOH Qualifications and Key Attributes: Working proficiency in English is essential Previous experience in a General Manager role Positive, can-do mentality Does this sound like you? If so, apply here! We are looking forward to hearing from you!
May 04, 2026
Contractor
based OX29 Pay: Up to £42,000 per year + Live in (4 miles off site) + Private healthcare + TRONC (circa 8K per year) Head Chef - Live in Job description: As Head Chef, you will report into the Operations Manager of an evolving and ambitious venture looking to grow throughout the Cotswolds, neighbouring counties and London. We are looking for an experienced, ambitious and enthusiastic Head Chef with exceptionally high standards and a true passion for great food and people to lead our fantastic pub kitchen! Leading from the front running all the back of house operations, delivering a consistent high food quality with exceptionally high standards. You will work alongside the General manager in the organising, growing and day-to-day operations of your kitchen, having a real say in the food of which you serve; that maybe on the next menu or on your daily specials board. Only using the best suppliers in a well-equipped pub all alongside a real work life balance.You should set the tone of the business and lead by example by driving guest service excellence & creating a positive experience for all your guests and team alike. Everyone in the team will look to you for inspiration & leadership. This role is ideal for an ambitious chef looking for a career within the group with a real opportunity for career progression. What We Offer: Salary up to £45,000 (based on experience) + TRONC (circa 6K) Private healthcare Free meals on shifts 25% discount across all our pubs when off duty Discounted team room rates at our pubs with rooms Great opportunity for training and development Employment Assistant program supporting mental health and well-being. Medicash - health care program offering paid health care & assistance Refer a friend reward scheme About the role: Leading from the front & working side by side with team members to achieve the goals set for your pub is critical to this role. You must bring your team with you & be a leader they look up to Oversee the day to day operations of the kitchen, working closely with the General manager to create an epic dining experience which is in keeping with our guests feedback Ensure that your team is produce and that all kitchen shifts run smoothly, you will have to think on your feet when problems arise and come up with innovative solutions that minimize the impact on your team and guests alike Recruit, develop, promote & retain your team Take ownership of issues & manage them to a successful resolution Create business plans with your General Manager to support your pubs financial targets Monitor and manage stock both front & back of house Full accountability of the pubs P&L Build a strong relationship with our nominated suppliers both FOH & BOH Qualifications and Key Attributes: Working proficiency in English is essential Previous experience in a General Manager role Positive, can-do mentality Does this sound like you? If so, apply here! We are looking forward to hearing from you!
You can view our cookie policyCustomer Success Manager page is loaded Customer Success Managerremote type: Hybridlocations: UK - London: UK - Cambridge (PQ)time type: Full timeposted on: Posted Todayjob requisition id: JREQ135211We are looking for an experienced Customer Success Manager to join our global Customer Success team! The main purpose of the Customer Success Manager is to retain an assigned book of business, identify and mitigate risk, and support the growth of key customers. Working proactively with customers, you will help drive value derived from the library software solutions by supporting their desired business outcomes.You will add value and build trusting, lasting relationships by applying industry and product knowledge, relevant experience, and a deep understanding of your customers. Utilizing your strong attention to detail, you will identify early indicators of account risk, proactively mitigating and escalating to leadership when necessary. If this sounds like an opportunity you are interested in, then we would love to talk to you! About You - experience, education, skills, and accomplishments. Bachelor's degree in related field / or equivalent work experience. 5 years of Customer Success, Account Management or similar experience managing customer relationships. It would be great if you also had Technical experience with library software solutions from Ex Libris, such as, Alma, PrimoVE or Leganto or similar library solution(s.) A background in academic libraries, government, or higher education Experience using a Customer Success software platform ( Gainsight, etc.) Ability to define and establish goals based on customer needs and our business capabilities and execute a well-defined customer success and engagement plan Experience providing online training and/or customer support in a similar information services or SaaS organizations that sell to the academic library market. Become a trusted advocate/advisor to customers: gain insight, offer recommendations, and provide the support needed to attain stated outcomes. Deliver an exceptional customer experience: ensure customers are deriving value from Ex Libris (part of Clarivate) products and services; work with colleagues across the organization to ensure swift issue resolution. Oversee customer training & implement customer adoption strategies to maximize usage, satisfaction, and ROI. Drive growth: secure the existing business and identify expansion opportunities across the range of products and services offered by Clarivate. Provide high-level governance and operational oversight: establish and maintain effective internal working relationships by coordinating with geographically distributed virtual matrix teams across multiple business verticals and functions, including Sales, Finance, Product Management, Product Marketing, Software Support, Professional Services, and Customer Service; conduct internal reviews with relevant stakeholders to ensure continuous customer focus, commitment and engagement. Deliver regular business reviews: collaborate with Sales and other internal partners to coordinate and deliver regular reviews of progress against documented goals, priorities, and success criteria to key customer operational contacts and decision-makers. Support the Customer Success mission: assist Customer Success leadership by identifying, leading, and reporting on key initiatives to further the mission and expansion of Customer Success within Clarivate. Partner and Mentor: support goal of best-in-class team by sharing knowledge in areas of expertise; provide input to leadership on areas of potential improvement. About the Team Our A & G Customer Success team sits within the Revenue organization. Our team is comprised of colleagues across the Americas and the globe who are passionate about helping higher education institutions and libraries achieve their goals. What we do matters to librarians who need smoother paths to fulfilling their missions to help students, faculty, and researchers think forward. Hours of Work This is a full-time, permanent position based in UK. This role will require hybrid working from our London or Cambridge offices (2-3 days per week in office, rest of week remote).This position requires weekday (Monday - Friday) attendance with some scheduling flexibility available to adjust to various global time zones as needed., Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.Clarivate is a global leader in trusted and transformative intelligence. We bring together enriched data, insights, analytics and workflow solutions, grounded in deep domain expertise across the spectrum of knowledge, research and innovation.Whether it's providing insights to transform the water industry or accelerating the delivery of a critical vaccine, our aim is to fuel the world's greatest breakthroughs by harnessing the power of human ingenuity.For more information, please visit
May 04, 2026
Full time
You can view our cookie policyCustomer Success Manager page is loaded Customer Success Managerremote type: Hybridlocations: UK - London: UK - Cambridge (PQ)time type: Full timeposted on: Posted Todayjob requisition id: JREQ135211We are looking for an experienced Customer Success Manager to join our global Customer Success team! The main purpose of the Customer Success Manager is to retain an assigned book of business, identify and mitigate risk, and support the growth of key customers. Working proactively with customers, you will help drive value derived from the library software solutions by supporting their desired business outcomes.You will add value and build trusting, lasting relationships by applying industry and product knowledge, relevant experience, and a deep understanding of your customers. Utilizing your strong attention to detail, you will identify early indicators of account risk, proactively mitigating and escalating to leadership when necessary. If this sounds like an opportunity you are interested in, then we would love to talk to you! About You - experience, education, skills, and accomplishments. Bachelor's degree in related field / or equivalent work experience. 5 years of Customer Success, Account Management or similar experience managing customer relationships. It would be great if you also had Technical experience with library software solutions from Ex Libris, such as, Alma, PrimoVE or Leganto or similar library solution(s.) A background in academic libraries, government, or higher education Experience using a Customer Success software platform ( Gainsight, etc.) Ability to define and establish goals based on customer needs and our business capabilities and execute a well-defined customer success and engagement plan Experience providing online training and/or customer support in a similar information services or SaaS organizations that sell to the academic library market. Become a trusted advocate/advisor to customers: gain insight, offer recommendations, and provide the support needed to attain stated outcomes. Deliver an exceptional customer experience: ensure customers are deriving value from Ex Libris (part of Clarivate) products and services; work with colleagues across the organization to ensure swift issue resolution. Oversee customer training & implement customer adoption strategies to maximize usage, satisfaction, and ROI. Drive growth: secure the existing business and identify expansion opportunities across the range of products and services offered by Clarivate. Provide high-level governance and operational oversight: establish and maintain effective internal working relationships by coordinating with geographically distributed virtual matrix teams across multiple business verticals and functions, including Sales, Finance, Product Management, Product Marketing, Software Support, Professional Services, and Customer Service; conduct internal reviews with relevant stakeholders to ensure continuous customer focus, commitment and engagement. Deliver regular business reviews: collaborate with Sales and other internal partners to coordinate and deliver regular reviews of progress against documented goals, priorities, and success criteria to key customer operational contacts and decision-makers. Support the Customer Success mission: assist Customer Success leadership by identifying, leading, and reporting on key initiatives to further the mission and expansion of Customer Success within Clarivate. Partner and Mentor: support goal of best-in-class team by sharing knowledge in areas of expertise; provide input to leadership on areas of potential improvement. About the Team Our A & G Customer Success team sits within the Revenue organization. Our team is comprised of colleagues across the Americas and the globe who are passionate about helping higher education institutions and libraries achieve their goals. What we do matters to librarians who need smoother paths to fulfilling their missions to help students, faculty, and researchers think forward. Hours of Work This is a full-time, permanent position based in UK. This role will require hybrid working from our London or Cambridge offices (2-3 days per week in office, rest of week remote).This position requires weekday (Monday - Friday) attendance with some scheduling flexibility available to adjust to various global time zones as needed., Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.Clarivate is a global leader in trusted and transformative intelligence. We bring together enriched data, insights, analytics and workflow solutions, grounded in deep domain expertise across the spectrum of knowledge, research and innovation.Whether it's providing insights to transform the water industry or accelerating the delivery of a critical vaccine, our aim is to fuel the world's greatest breakthroughs by harnessing the power of human ingenuity.For more information, please visit
Job Title: HR Employee Relations Specialist Department: People Operations/ HR Reports to : Employee Relations Manager Location: Site based, any TP UK location or Work from home Contract Type: Permanent Salary: Up to £34,000.00 depending on experience (based on 40 hours per week) Management Responsibility: None Travel Required : Occasional Our Employee Relations Purpose & Vision: Our HR Employee Relations division is here to help create an organisation where people are truly at its heart, by embedding an ethos of "We acknowledge, we support, we move forward". We achieve this by ensuring our Employee Relations approaches are progressive, challenge the status quo and remove bureaucracy. Providing deep Employee Relations insights and expertise to better inform and educate managers across the business will, at all levels, encourage better and safer decision making and smoother implementation of large-scale change, reducing risk to individuals and to the business. Our principal aim is to solidify HR Employee Relations ("HRER") as a trusted source of expertise in all employee relations matters, working to improve employee experience and reduce business risk. Job Summary / Overview The HR Employee Relations Specialist role will be the primary point of contact in providing best in class expertise and advice for complex cases across all employee relations matters ranging from employee wellbeing & support, to discipline & grievance, to industrial relations & litigation. The HR Employee Relations specialist will, with the mentoring of the ER Manager, also assist and take on responsibility for managing Employment Tribunal claims received from liaising and negotiating with ACAS / LRA to reach resolutions, to drafting employment tribunal responses, helping to prepare legal arguments for employment tribunal proceedings and ensuring all case management deadlines are met, including witness statement collation and bundle of evidence documentation. The successful candidate will provide a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including:grievance, disciplinary, absencemanagement, performance managementand employee wellbeing and support. Main Job Requirements Education and Specific Training: Formal qualification in a HR-related area, or working towards one, such as Certificate in Human Resource Practice, or degree in HR Management, or similar. OR equivalent employee relations experience (which remains current); Membership of CIPD, or similar, is preferable; Up to date employment law knowledge for UK and Northern Ireland, knowledge of Republic of Ireland, (employment legislation and TUPE experience within the Republic of Ireland would be an advantage, but not essential). Work Experience 2 years of recent HR employee relations specialist experience in a contact centre environment, or 3 years of recent HR employee relations specialist experience in another high-paced industry, or 4 years of HR generalist experience in any industry Experience of dealing with ACAS; and employment tribunal claims. Desirable Certifications : Prior mediation training / certified mediator Competencies and Specific Skills: Takes responsibility for own performance Works on own initiative Tactical mindset Compassionate Achievement driven Excellent analytical ability Exceptional attention to detail Excellent communication skills - verbal and written Excellent influencing and negotiation skills Flexibility Resourceful Committed TP brand ambassador Courageous Empathetic Lives and breathes the company values Self-motivated Team player Creative thinker Confident to challenge Advanced levels of resilience and focus Continuous improvement mindset Excellent organisational skills Priority management skills Credible Trustworthy Dependable Courageous Empathetic
May 04, 2026
Full time
Job Title: HR Employee Relations Specialist Department: People Operations/ HR Reports to : Employee Relations Manager Location: Site based, any TP UK location or Work from home Contract Type: Permanent Salary: Up to £34,000.00 depending on experience (based on 40 hours per week) Management Responsibility: None Travel Required : Occasional Our Employee Relations Purpose & Vision: Our HR Employee Relations division is here to help create an organisation where people are truly at its heart, by embedding an ethos of "We acknowledge, we support, we move forward". We achieve this by ensuring our Employee Relations approaches are progressive, challenge the status quo and remove bureaucracy. Providing deep Employee Relations insights and expertise to better inform and educate managers across the business will, at all levels, encourage better and safer decision making and smoother implementation of large-scale change, reducing risk to individuals and to the business. Our principal aim is to solidify HR Employee Relations ("HRER") as a trusted source of expertise in all employee relations matters, working to improve employee experience and reduce business risk. Job Summary / Overview The HR Employee Relations Specialist role will be the primary point of contact in providing best in class expertise and advice for complex cases across all employee relations matters ranging from employee wellbeing & support, to discipline & grievance, to industrial relations & litigation. The HR Employee Relations specialist will, with the mentoring of the ER Manager, also assist and take on responsibility for managing Employment Tribunal claims received from liaising and negotiating with ACAS / LRA to reach resolutions, to drafting employment tribunal responses, helping to prepare legal arguments for employment tribunal proceedings and ensuring all case management deadlines are met, including witness statement collation and bundle of evidence documentation. The successful candidate will provide a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including:grievance, disciplinary, absencemanagement, performance managementand employee wellbeing and support. Main Job Requirements Education and Specific Training: Formal qualification in a HR-related area, or working towards one, such as Certificate in Human Resource Practice, or degree in HR Management, or similar. OR equivalent employee relations experience (which remains current); Membership of CIPD, or similar, is preferable; Up to date employment law knowledge for UK and Northern Ireland, knowledge of Republic of Ireland, (employment legislation and TUPE experience within the Republic of Ireland would be an advantage, but not essential). Work Experience 2 years of recent HR employee relations specialist experience in a contact centre environment, or 3 years of recent HR employee relations specialist experience in another high-paced industry, or 4 years of HR generalist experience in any industry Experience of dealing with ACAS; and employment tribunal claims. Desirable Certifications : Prior mediation training / certified mediator Competencies and Specific Skills: Takes responsibility for own performance Works on own initiative Tactical mindset Compassionate Achievement driven Excellent analytical ability Exceptional attention to detail Excellent communication skills - verbal and written Excellent influencing and negotiation skills Flexibility Resourceful Committed TP brand ambassador Courageous Empathetic Lives and breathes the company values Self-motivated Team player Creative thinker Confident to challenge Advanced levels of resilience and focus Continuous improvement mindset Excellent organisational skills Priority management skills Credible Trustworthy Dependable Courageous Empathetic
Job Title: HR Employee Relations Specialist Department: People Operations/ HR Reports to : Employee Relations Manager Location: Site based, any TP UK location or Work from home Contract Type: Permanent Salary: Up to £34,000.00 depending on experience (based on 40 hours per week) Management Responsibility: None Travel Required : Occasional Our Employee Relations Purpose & Vision: Our HR Employee Relations division is here to help create an organisation where people are truly at its heart, by embedding an ethos of "We acknowledge, we support, we move forward". We achieve this by ensuring our Employee Relations approaches are progressive, challenge the status quo and remove bureaucracy. Providing deep Employee Relations insights and expertise to better inform and educate managers across the business will, at all levels, encourage better and safer decision making and smoother implementation of large-scale change, reducing risk to individuals and to the business. Our principal aim is to solidify HR Employee Relations ("HRER") as a trusted source of expertise in all employee relations matters, working to improve employee experience and reduce business risk. Job Summary / Overview The HR Employee Relations Specialist role will be the primary point of contact in providing best in class expertise and advice for complex cases across all employee relations matters ranging from employee wellbeing & support, to discipline & grievance, to industrial relations & litigation. The HR Employee Relations specialist will, with the mentoring of the ER Manager, also assist and take on responsibility for managing Employment Tribunal claims received from liaising and negotiating with ACAS / LRA to reach resolutions, to drafting employment tribunal responses, helping to prepare legal arguments for employment tribunal proceedings and ensuring all case management deadlines are met, including witness statement collation and bundle of evidence documentation. The successful candidate will provide a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including:grievance, disciplinary, absencemanagement, performance managementand employee wellbeing and support. Main Job Requirements Education and Specific Training: Formal qualification in a HR-related area, or working towards one, such as Certificate in Human Resource Practice, or degree in HR Management, or similar. OR equivalent employee relations experience (which remains current); Membership of CIPD, or similar, is preferable; Up to date employment law knowledge for UK and Northern Ireland, knowledge of Republic of Ireland, (employment legislation and TUPE experience within the Republic of Ireland would be an advantage, but not essential). Work Experience 2 years of recent HR employee relations specialist experience in a contact centre environment, or 3 years of recent HR employee relations specialist experience in another high-paced industry, or 4 years of HR generalist experience in any industry Experience of dealing with ACAS; and employment tribunal claims. Desirable Certifications : Prior mediation training / certified mediator Competencies and Specific Skills: Takes responsibility for own performance Works on own initiative Tactical mindset Compassionate Achievement driven Excellent analytical ability Exceptional attention to detail Excellent communication skills - verbal and written Excellent influencing and negotiation skills Flexibility Resourceful Committed TP brand ambassador Courageous Empathetic Lives and breathes the company values Self-motivated Team player Creative thinker Confident to challenge Advanced levels of resilience and focus Continuous improvement mindset Excellent organisational skills Priority management skills Credible Trustworthy Dependable Courageous Empathetic
May 04, 2026
Full time
Job Title: HR Employee Relations Specialist Department: People Operations/ HR Reports to : Employee Relations Manager Location: Site based, any TP UK location or Work from home Contract Type: Permanent Salary: Up to £34,000.00 depending on experience (based on 40 hours per week) Management Responsibility: None Travel Required : Occasional Our Employee Relations Purpose & Vision: Our HR Employee Relations division is here to help create an organisation where people are truly at its heart, by embedding an ethos of "We acknowledge, we support, we move forward". We achieve this by ensuring our Employee Relations approaches are progressive, challenge the status quo and remove bureaucracy. Providing deep Employee Relations insights and expertise to better inform and educate managers across the business will, at all levels, encourage better and safer decision making and smoother implementation of large-scale change, reducing risk to individuals and to the business. Our principal aim is to solidify HR Employee Relations ("HRER") as a trusted source of expertise in all employee relations matters, working to improve employee experience and reduce business risk. Job Summary / Overview The HR Employee Relations Specialist role will be the primary point of contact in providing best in class expertise and advice for complex cases across all employee relations matters ranging from employee wellbeing & support, to discipline & grievance, to industrial relations & litigation. The HR Employee Relations specialist will, with the mentoring of the ER Manager, also assist and take on responsibility for managing Employment Tribunal claims received from liaising and negotiating with ACAS / LRA to reach resolutions, to drafting employment tribunal responses, helping to prepare legal arguments for employment tribunal proceedings and ensuring all case management deadlines are met, including witness statement collation and bundle of evidence documentation. The successful candidate will provide a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including:grievance, disciplinary, absencemanagement, performance managementand employee wellbeing and support. Main Job Requirements Education and Specific Training: Formal qualification in a HR-related area, or working towards one, such as Certificate in Human Resource Practice, or degree in HR Management, or similar. OR equivalent employee relations experience (which remains current); Membership of CIPD, or similar, is preferable; Up to date employment law knowledge for UK and Northern Ireland, knowledge of Republic of Ireland, (employment legislation and TUPE experience within the Republic of Ireland would be an advantage, but not essential). Work Experience 2 years of recent HR employee relations specialist experience in a contact centre environment, or 3 years of recent HR employee relations specialist experience in another high-paced industry, or 4 years of HR generalist experience in any industry Experience of dealing with ACAS; and employment tribunal claims. Desirable Certifications : Prior mediation training / certified mediator Competencies and Specific Skills: Takes responsibility for own performance Works on own initiative Tactical mindset Compassionate Achievement driven Excellent analytical ability Exceptional attention to detail Excellent communication skills - verbal and written Excellent influencing and negotiation skills Flexibility Resourceful Committed TP brand ambassador Courageous Empathetic Lives and breathes the company values Self-motivated Team player Creative thinker Confident to challenge Advanced levels of resilience and focus Continuous improvement mindset Excellent organisational skills Priority management skills Credible Trustworthy Dependable Courageous Empathetic
Job Title: HR Employee Relations Specialist Department: People Operations/ HR Reports to : Employee Relations Manager Location: Site based, any TP UK location or Work from home Contract Type: Permanent Salary: Up to £34,000.00 depending on experience (based on 40 hours per week) Management Responsibility: None Travel Required : Occasional Our Employee Relations Purpose & Vision: Our HR Employee Relations division is here to help create an organisation where people are truly at its heart, by embedding an ethos of "We acknowledge, we support, we move forward". We achieve this by ensuring our Employee Relations approaches are progressive, challenge the status quo and remove bureaucracy. Providing deep Employee Relations insights and expertise to better inform and educate managers across the business will, at all levels, encourage better and safer decision making and smoother implementation of large-scale change, reducing risk to individuals and to the business. Our principal aim is to solidify HR Employee Relations ("HRER") as a trusted source of expertise in all employee relations matters, working to improve employee experience and reduce business risk. Job Summary / Overview The HR Employee Relations Specialist role will be the primary point of contact in providing best in class expertise and advice for complex cases across all employee relations matters ranging from employee wellbeing & support, to discipline & grievance, to industrial relations & litigation. The HR Employee Relations specialist will, with the mentoring of the ER Manager, also assist and take on responsibility for managing Employment Tribunal claims received from liaising and negotiating with ACAS / LRA to reach resolutions, to drafting employment tribunal responses, helping to prepare legal arguments for employment tribunal proceedings and ensuring all case management deadlines are met, including witness statement collation and bundle of evidence documentation. The successful candidate will provide a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including:grievance, disciplinary, absencemanagement, performance managementand employee wellbeing and support. Main Job Requirements Education and Specific Training: Formal qualification in a HR-related area, or working towards one, such as Certificate in Human Resource Practice, or degree in HR Management, or similar. OR equivalent employee relations experience (which remains current); Membership of CIPD, or similar, is preferable; Up to date employment law knowledge for UK and Northern Ireland, knowledge of Republic of Ireland, (employment legislation and TUPE experience within the Republic of Ireland would be an advantage, but not essential). Work Experience 2 years of recent HR employee relations specialist experience in a contact centre environment, or 3 years of recent HR employee relations specialist experience in another high-paced industry, or 4 years of HR generalist experience in any industry Experience of dealing with ACAS; and employment tribunal claims. Desirable Certifications : Prior mediation training / certified mediator Competencies and Specific Skills: Takes responsibility for own performance Works on own initiative Tactical mindset Compassionate Achievement driven Excellent analytical ability Exceptional attention to detail Excellent communication skills - verbal and written Excellent influencing and negotiation skills Flexibility Resourceful Committed TP brand ambassador Courageous Empathetic Lives and breathes the company values Self-motivated Team player Creative thinker Confident to challenge Advanced levels of resilience and focus Continuous improvement mindset Excellent organisational skills Priority management skills Credible Trustworthy Dependable Courageous Empathetic
May 04, 2026
Full time
Job Title: HR Employee Relations Specialist Department: People Operations/ HR Reports to : Employee Relations Manager Location: Site based, any TP UK location or Work from home Contract Type: Permanent Salary: Up to £34,000.00 depending on experience (based on 40 hours per week) Management Responsibility: None Travel Required : Occasional Our Employee Relations Purpose & Vision: Our HR Employee Relations division is here to help create an organisation where people are truly at its heart, by embedding an ethos of "We acknowledge, we support, we move forward". We achieve this by ensuring our Employee Relations approaches are progressive, challenge the status quo and remove bureaucracy. Providing deep Employee Relations insights and expertise to better inform and educate managers across the business will, at all levels, encourage better and safer decision making and smoother implementation of large-scale change, reducing risk to individuals and to the business. Our principal aim is to solidify HR Employee Relations ("HRER") as a trusted source of expertise in all employee relations matters, working to improve employee experience and reduce business risk. Job Summary / Overview The HR Employee Relations Specialist role will be the primary point of contact in providing best in class expertise and advice for complex cases across all employee relations matters ranging from employee wellbeing & support, to discipline & grievance, to industrial relations & litigation. The HR Employee Relations specialist will, with the mentoring of the ER Manager, also assist and take on responsibility for managing Employment Tribunal claims received from liaising and negotiating with ACAS / LRA to reach resolutions, to drafting employment tribunal responses, helping to prepare legal arguments for employment tribunal proceedings and ensuring all case management deadlines are met, including witness statement collation and bundle of evidence documentation. The successful candidate will provide a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including:grievance, disciplinary, absencemanagement, performance managementand employee wellbeing and support. Main Job Requirements Education and Specific Training: Formal qualification in a HR-related area, or working towards one, such as Certificate in Human Resource Practice, or degree in HR Management, or similar. OR equivalent employee relations experience (which remains current); Membership of CIPD, or similar, is preferable; Up to date employment law knowledge for UK and Northern Ireland, knowledge of Republic of Ireland, (employment legislation and TUPE experience within the Republic of Ireland would be an advantage, but not essential). Work Experience 2 years of recent HR employee relations specialist experience in a contact centre environment, or 3 years of recent HR employee relations specialist experience in another high-paced industry, or 4 years of HR generalist experience in any industry Experience of dealing with ACAS; and employment tribunal claims. Desirable Certifications : Prior mediation training / certified mediator Competencies and Specific Skills: Takes responsibility for own performance Works on own initiative Tactical mindset Compassionate Achievement driven Excellent analytical ability Exceptional attention to detail Excellent communication skills - verbal and written Excellent influencing and negotiation skills Flexibility Resourceful Committed TP brand ambassador Courageous Empathetic Lives and breathes the company values Self-motivated Team player Creative thinker Confident to challenge Advanced levels of resilience and focus Continuous improvement mindset Excellent organisational skills Priority management skills Credible Trustworthy Dependable Courageous Empathetic
An NHS Trust are seeking a Test Manager/Test Lead to lead the UAT/E2E testing of their e-rostering system migration to the Cloud. The GRS Migration to the Cloud is to migrate from an on- premise solution to a cloud solution. GRS is a workforce management system that encompasses the whole Trust and is used by most other ambulance services across the country. It includes rosters, personnel records, absence management including sickness & annual leave, timesheets, unsocial hours, overtime and training. You will be coming on board at a critical time to lead the testing. It is for 3 months initially on a rate of 400pd (outside IR35) Responsibilities Lead the end-to-end and UAT Testing of GRS with the support of BAU Teams across the Trust Develop a testing plan and scripts (Utilising Business scenarios) that align to the Trust business goals, technical standards for GRS. Collaborate with project managers, engineers, and stakeholders to ensure successful execution of testing, risk management, and issue resolution. Support migration of the current GRS platform to the cloud with TMS (3rd party) ensuring full compliance with organisational and industry Testing standards. Support Functional and Non functional testing Document all Testing, configurations, and plans, and participate in change control and governance processes (if required), providing a comprehensive testing documentation Design automated test packs to allow future testing to GRS releases by TMS Provide leadership and SME support during testing, migration, and go-live phases.
May 04, 2026
Contractor
An NHS Trust are seeking a Test Manager/Test Lead to lead the UAT/E2E testing of their e-rostering system migration to the Cloud. The GRS Migration to the Cloud is to migrate from an on- premise solution to a cloud solution. GRS is a workforce management system that encompasses the whole Trust and is used by most other ambulance services across the country. It includes rosters, personnel records, absence management including sickness & annual leave, timesheets, unsocial hours, overtime and training. You will be coming on board at a critical time to lead the testing. It is for 3 months initially on a rate of 400pd (outside IR35) Responsibilities Lead the end-to-end and UAT Testing of GRS with the support of BAU Teams across the Trust Develop a testing plan and scripts (Utilising Business scenarios) that align to the Trust business goals, technical standards for GRS. Collaborate with project managers, engineers, and stakeholders to ensure successful execution of testing, risk management, and issue resolution. Support migration of the current GRS platform to the cloud with TMS (3rd party) ensuring full compliance with organisational and industry Testing standards. Support Functional and Non functional testing Document all Testing, configurations, and plans, and participate in change control and governance processes (if required), providing a comprehensive testing documentation Design automated test packs to allow future testing to GRS releases by TMS Provide leadership and SME support during testing, migration, and go-live phases.
Job title Financial Queries Team Leader Function Customer Service Management Location Ripponden Office/Hybrid Reports to Customer Care and Resolutions Manager Responsible for staff Currently 3FTE About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning click apply for full job details
May 04, 2026
Full time
Job title Financial Queries Team Leader Function Customer Service Management Location Ripponden Office/Hybrid Reports to Customer Care and Resolutions Manager Responsible for staff Currently 3FTE About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning click apply for full job details
