Culligan International
Wolverhampton, Staffordshire
We are currently seeking a Customer Service Advisor who can embody our commitment to putting customers first in everything we do. In this role, you will be part of the Tier 2 Customer Service team handling complex, escalated, and technical customer queries that require deeper investigation, cross functional collaboration, and expert-level problem solving. Working Hours: Monday-Friday 8:45 AM - 5:00 PM Key Responsibilities Provide excellent customer service via inbound calls and Salesforce cases. Resolve customer queries efficiently at first contact wherever possible. Contribute to Net Promoter Score (NPS) and overall Customer Satisfaction by delivering a positive experience. Accurately log and manage cases in Salesforce, ensuring timely follow-up and resolution. Collaborate with internal teams to elevate and resolve complex issues. Ensuring relevant systems and date are accurately updated. Maintain up-to-date knowledge of products, services, and processes. Qualifications Strong communication skills and adept at problem-solving. Self-motivated and ability to work as part of a team. Proficient with Microsoft Office Suite and basic CRM software. Capable of managing multiple priorities in a fast paced environment. Benefits 23 Days Holiday + Bank Holidays Company Pension Scheme Company Sick pay (after qualifying period) Cycle to Work Scheme Available Employee Reward & Discount Platform 24/7 access to Employee Assistance Program through Health Assured Access to on going learning and development via our online learning platforms Onsite parking available Lie Assurance Scheme
Apr 30, 2026
Full time
We are currently seeking a Customer Service Advisor who can embody our commitment to putting customers first in everything we do. In this role, you will be part of the Tier 2 Customer Service team handling complex, escalated, and technical customer queries that require deeper investigation, cross functional collaboration, and expert-level problem solving. Working Hours: Monday-Friday 8:45 AM - 5:00 PM Key Responsibilities Provide excellent customer service via inbound calls and Salesforce cases. Resolve customer queries efficiently at first contact wherever possible. Contribute to Net Promoter Score (NPS) and overall Customer Satisfaction by delivering a positive experience. Accurately log and manage cases in Salesforce, ensuring timely follow-up and resolution. Collaborate with internal teams to elevate and resolve complex issues. Ensuring relevant systems and date are accurately updated. Maintain up-to-date knowledge of products, services, and processes. Qualifications Strong communication skills and adept at problem-solving. Self-motivated and ability to work as part of a team. Proficient with Microsoft Office Suite and basic CRM software. Capable of managing multiple priorities in a fast paced environment. Benefits 23 Days Holiday + Bank Holidays Company Pension Scheme Company Sick pay (after qualifying period) Cycle to Work Scheme Available Employee Reward & Discount Platform 24/7 access to Employee Assistance Program through Health Assured Access to on going learning and development via our online learning platforms Onsite parking available Lie Assurance Scheme
Oxfordshire City Council
East Hagbourne, Oxfordshire
Didcot, Henley, High Wycombe and Princes Risborough 12 May 2026 Age required 16+ Number of positions 1 Pay £16,640 a year Description Join ASW Repairs Ltd as a Service Advisor Apprentice and start a career in the automotive industry. You'll support customers, manage service bookings, and work with skilled technicians in a busy workshop. Gain hands on experience, build customer service skills, and grow within a friendly, supportive team. ASW Repairs Ltd 1 Copyground Lane High Wycombe HP12 3HE United Kingdom
Apr 30, 2026
Full time
Didcot, Henley, High Wycombe and Princes Risborough 12 May 2026 Age required 16+ Number of positions 1 Pay £16,640 a year Description Join ASW Repairs Ltd as a Service Advisor Apprentice and start a career in the automotive industry. You'll support customers, manage service bookings, and work with skilled technicians in a busy workshop. Gain hands on experience, build customer service skills, and grow within a friendly, supportive team. ASW Repairs Ltd 1 Copyground Lane High Wycombe HP12 3HE United Kingdom
Parts Advisor Vacancy in Grays We are currently recruiting for a Parts Advisor on behalf of our client, a reputable automotive dealership in Grays, Essex. This is an excellent opportunity for an experienced Parts Advisor seeking to join a well-established team and develop their career within the motor trade sector. Benefits: Competitive salary of £30,000 per annum Monday to Friday working hours from 8:00 am to 5:30 pm Rotational Saturday mornings to support the dealership s operational needs Stable and reliable employment within a reputable company Join a close-knit team of 4-5 parts professionals Opportunities for career development within a professional environment Duties of a Parts Advisor: Deliver exceptional customer service to retail clients and workshop teams Manage parts stock levels and place orders to maintain inventory Assist with parts sales and process transactions accurately Support the workshop with parts availability and technical enquiries Maintain accurate records of parts stock, sales, and invoices Contribute to the smooth running of the parts department Requirements: Previous experience as a Parts Advisor or in a comparable role within the motor trade Strong knowledge of automotive parts and accessories Reliable with a stable employment history Excellent organisational and customer service skills Ability to work effectively both independently and as part of a team Professional attitude with excellent communication skills Contact James Gilchrist, Automotive Recruitment Specialist at Perfect Placement covering Greys and Essex, today to discover more about this fantastic Parts Advisor opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
Apr 30, 2026
Full time
Parts Advisor Vacancy in Grays We are currently recruiting for a Parts Advisor on behalf of our client, a reputable automotive dealership in Grays, Essex. This is an excellent opportunity for an experienced Parts Advisor seeking to join a well-established team and develop their career within the motor trade sector. Benefits: Competitive salary of £30,000 per annum Monday to Friday working hours from 8:00 am to 5:30 pm Rotational Saturday mornings to support the dealership s operational needs Stable and reliable employment within a reputable company Join a close-knit team of 4-5 parts professionals Opportunities for career development within a professional environment Duties of a Parts Advisor: Deliver exceptional customer service to retail clients and workshop teams Manage parts stock levels and place orders to maintain inventory Assist with parts sales and process transactions accurately Support the workshop with parts availability and technical enquiries Maintain accurate records of parts stock, sales, and invoices Contribute to the smooth running of the parts department Requirements: Previous experience as a Parts Advisor or in a comparable role within the motor trade Strong knowledge of automotive parts and accessories Reliable with a stable employment history Excellent organisational and customer service skills Ability to work effectively both independently and as part of a team Professional attitude with excellent communication skills Contact James Gilchrist, Automotive Recruitment Specialist at Perfect Placement covering Greys and Essex, today to discover more about this fantastic Parts Advisor opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
We are recruting on behalf of a client for a Clinical Nurse Advisor to join their growing business. Our client are a leading player in the Wound care, Stoma and Continence therapy areas. Job Title Clinical Nurse Advisor Region covered is London, Essex and East Anglia Benefits Basic Salary £ 36k to £38k Car allowance at £525 per month Lunch allowance £5 per day OTE £8,000 at 100% - with escalators available Company pension 25 Days A/L Learning & Development - Professional development and progression. Lifestyle Benefits - Employee Assistance Programme offers a range of services including financial, wellbeing and counselling via Wisdom Wellbeing. A range of discounts are offered via Bright Exchange Online GP Services -Access to an online GP service 24/7 Job Summary The Clinical Nurse Advisor will provide best in class clinical training in order for our NHS partners to best treat their patients. The CNAs are tasked with supporting the Sales function with account growth through education, training and account development. This will include delivering clinical teaching, conducting audits, running evaluations and working closely with customers to identify areas of improvement and presenting the solutions back to the customers to better improve the position of the products for their patients. Roles and Responsibilities Presenting and clinical detailing of products. Providing clinical training across acute and community sectors to support new formulary inclusions and account development. Assisting customers with the development of educational materials for their local areas. Providing education presentations to support local study days and conferences. Identifying and maximising opportunities and working in collaboration with the Business Development Manager and Territory Manager to achieve commercial success. Assisting with the development of new products and work with the marketing team to uncover opportunities in the market and improve upon current products available. Responsible for developing / writing clinical support papers and posters, writing up case studies. Conducting audits and supporting product evaluations with customers. Apply now
Apr 30, 2026
Full time
We are recruting on behalf of a client for a Clinical Nurse Advisor to join their growing business. Our client are a leading player in the Wound care, Stoma and Continence therapy areas. Job Title Clinical Nurse Advisor Region covered is London, Essex and East Anglia Benefits Basic Salary £ 36k to £38k Car allowance at £525 per month Lunch allowance £5 per day OTE £8,000 at 100% - with escalators available Company pension 25 Days A/L Learning & Development - Professional development and progression. Lifestyle Benefits - Employee Assistance Programme offers a range of services including financial, wellbeing and counselling via Wisdom Wellbeing. A range of discounts are offered via Bright Exchange Online GP Services -Access to an online GP service 24/7 Job Summary The Clinical Nurse Advisor will provide best in class clinical training in order for our NHS partners to best treat their patients. The CNAs are tasked with supporting the Sales function with account growth through education, training and account development. This will include delivering clinical teaching, conducting audits, running evaluations and working closely with customers to identify areas of improvement and presenting the solutions back to the customers to better improve the position of the products for their patients. Roles and Responsibilities Presenting and clinical detailing of products. Providing clinical training across acute and community sectors to support new formulary inclusions and account development. Assisting customers with the development of educational materials for their local areas. Providing education presentations to support local study days and conferences. Identifying and maximising opportunities and working in collaboration with the Business Development Manager and Territory Manager to achieve commercial success. Assisting with the development of new products and work with the marketing team to uncover opportunities in the market and improve upon current products available. Responsible for developing / writing clinical support papers and posters, writing up case studies. Conducting audits and supporting product evaluations with customers. Apply now
Join Our Team as an Inbound Banking Customer Service Advisor! Location: Northampton Contract Type: Fixed Term (June 1, 2026 - June 30, 2026) Working Pattern: Full Time, shifts between the hours of 8am - 8pm - 5 out of 7 days (2 days in the office) Training is 8 weeks on site 9am - 5pm Are you passionate about providing excellent customer service? Do you thrive in a lively environment where your contributions make a difference? If so, we want YOU to be part of our dynamic team as an Inbound Banking Customer Service Advisor! Why Join Us? At our company, we believe that our people are our greatest asset. We pride ourselves on creating an inclusive, supportive, and energetic workplace where your ideas are welcomed, and your growth is nurtured. This is your chance to shine in the banking sector and play a vital role in helping our customers with their banking needs! What You'll Do: As an Inbound Banking Customer Service Advisor, your primary responsibilities will include: Engaging with Customers: Answer incoming calls and respond to inquiries with a friendly and professional demeanor. Providing Solutions: Assist customers with account-related questions, transactions, and troubleshooting issues. Building Relationships: Foster trust and rapport with customers to ensure a positive banking experience. Promoting Services: Inform customers about our banking products and services to enhance their experience. Staying Compliant: Adhere to company policies and banking regulations to maintain security and confidentiality. Who We're Looking For: If you're ready to take on this exciting role, you should possess: A positive attitude and a passion for helping others. Excellent communication skills, both verbal and written. Problem-solving abilities to assist customers effectively. Previous experience in customer service or banking (preferred but not essential). The ability to work well in a fast-paced team environment. What We Offer: A competitive salary that reflects your skills and experience. Comprehensive training to ensure you're fully prepared for success. Opportunities for professional development and career advancement. A vibrant workplace culture that celebrates teamwork and innovation. Employee benefits that support your well-being and work-life balance. Ready to Make a Difference? If you're excited about providing top-notch customer service and want to be part of a growing team, we encourage you to apply! Don't miss out on this fantastic opportunity to kickstart your career in banking. Application Deadline: We're looking to fill this position quickly, so don't wait! Apply today and take the first step toward a rewarding career with us! Join us in making banking better for everyone! We can't wait to meet you! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 30, 2026
Contractor
Join Our Team as an Inbound Banking Customer Service Advisor! Location: Northampton Contract Type: Fixed Term (June 1, 2026 - June 30, 2026) Working Pattern: Full Time, shifts between the hours of 8am - 8pm - 5 out of 7 days (2 days in the office) Training is 8 weeks on site 9am - 5pm Are you passionate about providing excellent customer service? Do you thrive in a lively environment where your contributions make a difference? If so, we want YOU to be part of our dynamic team as an Inbound Banking Customer Service Advisor! Why Join Us? At our company, we believe that our people are our greatest asset. We pride ourselves on creating an inclusive, supportive, and energetic workplace where your ideas are welcomed, and your growth is nurtured. This is your chance to shine in the banking sector and play a vital role in helping our customers with their banking needs! What You'll Do: As an Inbound Banking Customer Service Advisor, your primary responsibilities will include: Engaging with Customers: Answer incoming calls and respond to inquiries with a friendly and professional demeanor. Providing Solutions: Assist customers with account-related questions, transactions, and troubleshooting issues. Building Relationships: Foster trust and rapport with customers to ensure a positive banking experience. Promoting Services: Inform customers about our banking products and services to enhance their experience. Staying Compliant: Adhere to company policies and banking regulations to maintain security and confidentiality. Who We're Looking For: If you're ready to take on this exciting role, you should possess: A positive attitude and a passion for helping others. Excellent communication skills, both verbal and written. Problem-solving abilities to assist customers effectively. Previous experience in customer service or banking (preferred but not essential). The ability to work well in a fast-paced team environment. What We Offer: A competitive salary that reflects your skills and experience. Comprehensive training to ensure you're fully prepared for success. Opportunities for professional development and career advancement. A vibrant workplace culture that celebrates teamwork and innovation. Employee benefits that support your well-being and work-life balance. Ready to Make a Difference? If you're excited about providing top-notch customer service and want to be part of a growing team, we encourage you to apply! Don't miss out on this fantastic opportunity to kickstart your career in banking. Application Deadline: We're looking to fill this position quickly, so don't wait! Apply today and take the first step toward a rewarding career with us! Join us in making banking better for everyone! We can't wait to meet you! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Start your future with EE Where your voice could be the start of something big. Whats in it for you: A?great?starting salary of?£22,527 rising to £26,738 after completion of the apprenticeship An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off other tech such as Smart watches, speakers, tvs, gaming consoles and subscriptions Disc click apply for full job details
Apr 30, 2026
Full time
Start your future with EE Where your voice could be the start of something big. Whats in it for you: A?great?starting salary of?£22,527 rising to £26,738 after completion of the apprenticeship An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off other tech such as Smart watches, speakers, tvs, gaming consoles and subscriptions Disc click apply for full job details
VANRATH are delighted to be assisting a leading Services company with the recruitment of a Commercial Services Executive. This position is based in the company's Newtownabbey (Mallusk) office. Monday - Friday position. Working hours are 8am - 4:45pm or 8:30 - 5:15pm, Monday to Thursday, 8am - 3:30pm or 8:30-4pm, Friday This is a Permanent position. This company has an excellent reputation. Salary £30,000 - £32,500 + Great Additional Benefits (Top Company) + Fantastic work benefits and Environment + Holiday Package & Progression Opportunities Key Responsibilities: Act as a main point of contact for customers both locally and international based; Build strong, credible relationships with Customers, ensuring total satisfaction within Brett Martin product offering; Having an in-depth knowledge and understanding of each customer account, and any specific requirements; Collaborate closely with customers with regards to orders and enquiries; Work closely with the planning and logistics teams to ensure all customers orders are promptly placed, planned and shipped according to requested dates and providing or assisting in providing resolutions should problems occur from order placement to shipment; Working closely with Logistics and loading team to maximise daily loading capacity and actively chasing Customers to clear their stock; Advising Customers on a daily/weekly basis on the progress of their orders and actively working with production to ensure all Customer orders are produced; Ensure all quality issues raised by the Customer are followed through, and were appropriate raise and follow through credit notes for payment; Ensuring relevant Sales person is kept informed of any issues relating to their particular customers; Ensuring international based sales team are kept informed of all updated price lists; Providing all necessary Sales information for Customer visits i.e turnover, historical sales prices/s orders; Order entry, involving accuracy and attention to detail. The Ideal Person GCSE level education, including Maths and English Have excellent administrative and numeracy skills Fluency in verbal/written German/French/Spanish; knowledge of another language Have at least 1 to 3 years customer service experience within a busy office environment IT literacy skills and have experience of Windows based packages Desired criteria Degree level education For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves via Vanrath in the strictest confidence.
Apr 30, 2026
Full time
VANRATH are delighted to be assisting a leading Services company with the recruitment of a Commercial Services Executive. This position is based in the company's Newtownabbey (Mallusk) office. Monday - Friday position. Working hours are 8am - 4:45pm or 8:30 - 5:15pm, Monday to Thursday, 8am - 3:30pm or 8:30-4pm, Friday This is a Permanent position. This company has an excellent reputation. Salary £30,000 - £32,500 + Great Additional Benefits (Top Company) + Fantastic work benefits and Environment + Holiday Package & Progression Opportunities Key Responsibilities: Act as a main point of contact for customers both locally and international based; Build strong, credible relationships with Customers, ensuring total satisfaction within Brett Martin product offering; Having an in-depth knowledge and understanding of each customer account, and any specific requirements; Collaborate closely with customers with regards to orders and enquiries; Work closely with the planning and logistics teams to ensure all customers orders are promptly placed, planned and shipped according to requested dates and providing or assisting in providing resolutions should problems occur from order placement to shipment; Working closely with Logistics and loading team to maximise daily loading capacity and actively chasing Customers to clear their stock; Advising Customers on a daily/weekly basis on the progress of their orders and actively working with production to ensure all Customer orders are produced; Ensure all quality issues raised by the Customer are followed through, and were appropriate raise and follow through credit notes for payment; Ensuring relevant Sales person is kept informed of any issues relating to their particular customers; Ensuring international based sales team are kept informed of all updated price lists; Providing all necessary Sales information for Customer visits i.e turnover, historical sales prices/s orders; Order entry, involving accuracy and attention to detail. The Ideal Person GCSE level education, including Maths and English Have excellent administrative and numeracy skills Fluency in verbal/written German/French/Spanish; knowledge of another language Have at least 1 to 3 years customer service experience within a busy office environment IT literacy skills and have experience of Windows based packages Desired criteria Degree level education For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves via Vanrath in the strictest confidence.
Graduate Legal Advisor Based in Manchester City Centre Paying 27,000 - 29,000 DOE 5 days on site Please note there are 3 opportunities available with varying shift patterns. There is a 1k per annum allowance for any patterns that include weekend shifts. The company My client is a leading well-being advisor and specialist. They take pride in offering the most comprehensive employee assistance programme available in today's market, dedicated to enhancing the wellbeing of employees. They provide clinical expertise and legal advice services to 13 million employees and their families across the UK, Ireland, Australia and New Zealand. The Role As a Legal Advisor, you will be responsible for providing comprehensive and legally compliant advice to clients across various mediums, predominantly over phone and via email. Your role will involve addressing inquiries spanning a wide range of legal and financial matters while ensuring the emotional support needs of clients are met. Day to Day Responsibilities: Provide timely legal and financial information to clients adhering to set SLAs and KPIs Manage incoming calls efficiently, either resolving cases independently or distributing them among team members Conduct research and engage in self-learning to enhance expertise in relevant areas Handle diverse client issues with empathy, especially those in distress Demonstrate a general understanding of legal and financial domains including, but not limited to, Family Law, Commercial Law, Criminal Law, and Consumer Law Uphold a standard of excellent customer service in all interactions What You Bring to the Team: Proficiency in various legal and financial matters An undergraduate degree in law with a minimum award of 2:2 or a Graduate Diploma in Law at commendation or above Capacity to prioritise tasks and work independently or collaboratively within a team Strong verbal and written communication skills Dedication to providing exceptional customer service and assisting individuals Open-minded, enthusiastic, and non-judgmental approach 51386CH INDMANJ The Portfolio Group are acting on behalf of our client in recruiting for this position.
Apr 30, 2026
Full time
Graduate Legal Advisor Based in Manchester City Centre Paying 27,000 - 29,000 DOE 5 days on site Please note there are 3 opportunities available with varying shift patterns. There is a 1k per annum allowance for any patterns that include weekend shifts. The company My client is a leading well-being advisor and specialist. They take pride in offering the most comprehensive employee assistance programme available in today's market, dedicated to enhancing the wellbeing of employees. They provide clinical expertise and legal advice services to 13 million employees and their families across the UK, Ireland, Australia and New Zealand. The Role As a Legal Advisor, you will be responsible for providing comprehensive and legally compliant advice to clients across various mediums, predominantly over phone and via email. Your role will involve addressing inquiries spanning a wide range of legal and financial matters while ensuring the emotional support needs of clients are met. Day to Day Responsibilities: Provide timely legal and financial information to clients adhering to set SLAs and KPIs Manage incoming calls efficiently, either resolving cases independently or distributing them among team members Conduct research and engage in self-learning to enhance expertise in relevant areas Handle diverse client issues with empathy, especially those in distress Demonstrate a general understanding of legal and financial domains including, but not limited to, Family Law, Commercial Law, Criminal Law, and Consumer Law Uphold a standard of excellent customer service in all interactions What You Bring to the Team: Proficiency in various legal and financial matters An undergraduate degree in law with a minimum award of 2:2 or a Graduate Diploma in Law at commendation or above Capacity to prioritise tasks and work independently or collaboratively within a team Strong verbal and written communication skills Dedication to providing exceptional customer service and assisting individuals Open-minded, enthusiastic, and non-judgmental approach 51386CH INDMANJ The Portfolio Group are acting on behalf of our client in recruiting for this position.
Customer Service Advisor - 6 Month Fixed Term Contract Full-time Job Title: Customer Service Advisor Function: Customer Services Vacancy Type: Fixed Term Contract Location: DPD Lincoln, Electric Avenue, Withan St Hughes, Lincoln, LN6 9BJ (public transport is limited) Days of Work: Monday to Friday with occasional Saturday on a rota basis Hours of Work: 08:30 - 17:00 DPD aims to be the UK's most sustainable delivery company while maintaining world class service. The role offers competitive salary, benefits, and opportunities for career progression in a fast paced business. DPD is a Valuable 500 company and a Disability Confident Employer. We create an inclusive, ethical, and socially responsible environment. Responsibilities Assist internal and external customers with the collection or delivery of their parcels. Collaborate with drivers, shift managers, and operations managers to identify issues, proactively problem solve, and own the resolution of these issues. Answer queries regarding delivery status and provide Proof of Delivery (POD). Investigate missing parcels and resolve delivery disputes. Promote company products and services to new and existing customers. Qualifications Proven experience in a fast paced customer service environment. Strong communication skills, confident telephone manner, and ability to build quick rapport with customers. Polite, professional at all times, and willing to go the 'extra mile' to exceed customer expectations. Excellent administration skills and proficiency with Microsoft Office. High levels of self motivation and initiative to effectively problem solve. Demonstrated commitment to DPD DNA values: Passion, Respect, Honesty, Flexibility, Hard Work, and Accountability. Benefits Holiday trading Enhanced maternity and paternity package Free life assurance of 4 salary on joining the pension scheme Free onsite car parking for all employees Health Kiosks visiting every location Discounted shopping from hundreds of retailers, including up to 5% off supermarket shopping Milestone days off to celebrate with family and friends Free eye tests and support with the cost of glasses for employees who regularly use a screen as part of their job
Apr 30, 2026
Full time
Customer Service Advisor - 6 Month Fixed Term Contract Full-time Job Title: Customer Service Advisor Function: Customer Services Vacancy Type: Fixed Term Contract Location: DPD Lincoln, Electric Avenue, Withan St Hughes, Lincoln, LN6 9BJ (public transport is limited) Days of Work: Monday to Friday with occasional Saturday on a rota basis Hours of Work: 08:30 - 17:00 DPD aims to be the UK's most sustainable delivery company while maintaining world class service. The role offers competitive salary, benefits, and opportunities for career progression in a fast paced business. DPD is a Valuable 500 company and a Disability Confident Employer. We create an inclusive, ethical, and socially responsible environment. Responsibilities Assist internal and external customers with the collection or delivery of their parcels. Collaborate with drivers, shift managers, and operations managers to identify issues, proactively problem solve, and own the resolution of these issues. Answer queries regarding delivery status and provide Proof of Delivery (POD). Investigate missing parcels and resolve delivery disputes. Promote company products and services to new and existing customers. Qualifications Proven experience in a fast paced customer service environment. Strong communication skills, confident telephone manner, and ability to build quick rapport with customers. Polite, professional at all times, and willing to go the 'extra mile' to exceed customer expectations. Excellent administration skills and proficiency with Microsoft Office. High levels of self motivation and initiative to effectively problem solve. Demonstrated commitment to DPD DNA values: Passion, Respect, Honesty, Flexibility, Hard Work, and Accountability. Benefits Holiday trading Enhanced maternity and paternity package Free life assurance of 4 salary on joining the pension scheme Free onsite car parking for all employees Health Kiosks visiting every location Discounted shopping from hundreds of retailers, including up to 5% off supermarket shopping Milestone days off to celebrate with family and friends Free eye tests and support with the cost of glasses for employees who regularly use a screen as part of their job
Position: Customer Service Advisor Location: Stoke on Trent, ST6 Contract Type: Temporary ongoing Hourly Rate: From 13.59 Working Pattern: Full Time Monday- Friday between 8am-5pm Adecco are seeking a confident and experienced Customer Service Advisor to work for our well established client located in Stoke on Trent What You'll Do: As a Customer Service Advisor, your role will be crucial in ensuring our customers have the best experience possible. Duties include: Responsible for responding to and raising customer consumable orders via phone calls and emails from prospective and current customers. Responsible for determining the need of each contact with the goal of achieving the best resolution. Document every call, updating the system accurately. Liaise with customers in an empathetic and supportive manner to promote the most precise information relating to issues and queries. Handle all incoming calls in compliance with all the appropriate regulatory requirements outlined by the Standard Operating Procedures. To provide an excellent customer experience to all Order processing Who You Are: We're looking for someone who is not only skilled but also enthusiastic about providing an outstanding service. Skills and requirements include: Excellent Communication Skills: You can convey information clearly and professionally, both verbally and in writing. Problem-Solver: You enjoy tackling challenges and finding solutions Team Player: You work well with others and contribute to a positive team environment. Adaptable: You thrive in a busy environment and can handle changing priorities with ease. Customer-Focused: You genuinely care about customer satisfaction and go the extra mile to achieve it. Excellent Attention to detail Why Adecco: Annual leave entitlement Perks at work - discount vouchers and points to spend Support program with 24/7 helpline Eye care vouchers Competitive pension scheme Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 30, 2026
Seasonal
Position: Customer Service Advisor Location: Stoke on Trent, ST6 Contract Type: Temporary ongoing Hourly Rate: From 13.59 Working Pattern: Full Time Monday- Friday between 8am-5pm Adecco are seeking a confident and experienced Customer Service Advisor to work for our well established client located in Stoke on Trent What You'll Do: As a Customer Service Advisor, your role will be crucial in ensuring our customers have the best experience possible. Duties include: Responsible for responding to and raising customer consumable orders via phone calls and emails from prospective and current customers. Responsible for determining the need of each contact with the goal of achieving the best resolution. Document every call, updating the system accurately. Liaise with customers in an empathetic and supportive manner to promote the most precise information relating to issues and queries. Handle all incoming calls in compliance with all the appropriate regulatory requirements outlined by the Standard Operating Procedures. To provide an excellent customer experience to all Order processing Who You Are: We're looking for someone who is not only skilled but also enthusiastic about providing an outstanding service. Skills and requirements include: Excellent Communication Skills: You can convey information clearly and professionally, both verbally and in writing. Problem-Solver: You enjoy tackling challenges and finding solutions Team Player: You work well with others and contribute to a positive team environment. Adaptable: You thrive in a busy environment and can handle changing priorities with ease. Customer-Focused: You genuinely care about customer satisfaction and go the extra mile to achieve it. Excellent Attention to detail Why Adecco: Annual leave entitlement Perks at work - discount vouchers and points to spend Support program with 24/7 helpline Eye care vouchers Competitive pension scheme Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
A leading automotive service provider is seeking a Customer Service Advisor in Greater London to handle job bookings and provide excellent customer service. The ideal candidate will have a proven track record in customer service, IT literacy, and a full driver's licence. This full-time role offers a competitive salary ranging from £28,936 to £29,977 per annum, along with extensive employee benefits including discounts, health plans, and career progression opportunities.
Apr 30, 2026
Full time
A leading automotive service provider is seeking a Customer Service Advisor in Greater London to handle job bookings and provide excellent customer service. The ideal candidate will have a proven track record in customer service, IT literacy, and a full driver's licence. This full-time role offers a competitive salary ranging from £28,936 to £29,977 per annum, along with extensive employee benefits including discounts, health plans, and career progression opportunities.
Field Sales Executive Salary: circa £35k-£50k dependent on skills and experience + bonus/commission + company car/laptop Location: Yorkshire Region Hours: Full-time, permanent About Elliott Hygiene Elliott Hygiene is a well-established, family-run business and a trusted supplier of hygiene, janitorial, packaging and catering products throughout the Yorkshire and Lincolnshire region. With strong local roots and long-standing customer relationships, we ve built our reputation on reliability, service and doing things properly - not cutting corners. Due to continued growth and investment, including our recent move to a new purpose-built office and warehouse facility, we are now looking to strengthen our commercial team. At Elliott Hygiene, our values guide everything we do: Communication, teamwork and loyalty Doing what s right and always looking to improve Being fun, polite, honest and respectful Working with urgency and strong attention to detail The role We are recruiting for an experienced Field Sales Executive to cover the Yorkshire region, working in collaboration with our existing sales team. This is a customer-facing role suited to someone who enjoys being out in the field, building relationships and making a real impact. Your responsibilities will include: Managing and developing a portfolio of existing customers Visiting customers regularly to strengthen relationships and maximise opportunities Identifying and winning new business within the hygiene, janitorial, Industry and catering sectors Managing your own sales pipeline and territory effectively Working closely with internal teams to ensure excellent service delivery Acting as a trusted advisor to customers, offering product solutions tailored to their needs With a weekly office-based team get together with our sales and management team, for support collaboration, planning and customer service. About you We are keen to speak with individuals who already understand the industry and can hit the ground running. You will ideally have: Proven experience within the hygiene, janitorial or catering supply sectors (essential) Previous field sales, account management or business development experience Strong communication and relationship-building skills A professional, customer-focused approach Good organisation and time management skills A full UK driving licence Above all, we are looking for someone who takes pride in their work, enjoys building long-term relationships and wants to be part of a business they can grow with. Open to Other Opportunities? Elliott Hygiene is a growing company and we are always interested in hearing from experienced professionals within the hygiene, janitorial, Industry and catering sectors. If you feel your skills and experience could be suited to another area of the business, we would still welcome your CV for confidential consideration. Interested in this Field Sales Executive role? Please apply with your latest CV. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Apr 30, 2026
Full time
Field Sales Executive Salary: circa £35k-£50k dependent on skills and experience + bonus/commission + company car/laptop Location: Yorkshire Region Hours: Full-time, permanent About Elliott Hygiene Elliott Hygiene is a well-established, family-run business and a trusted supplier of hygiene, janitorial, packaging and catering products throughout the Yorkshire and Lincolnshire region. With strong local roots and long-standing customer relationships, we ve built our reputation on reliability, service and doing things properly - not cutting corners. Due to continued growth and investment, including our recent move to a new purpose-built office and warehouse facility, we are now looking to strengthen our commercial team. At Elliott Hygiene, our values guide everything we do: Communication, teamwork and loyalty Doing what s right and always looking to improve Being fun, polite, honest and respectful Working with urgency and strong attention to detail The role We are recruiting for an experienced Field Sales Executive to cover the Yorkshire region, working in collaboration with our existing sales team. This is a customer-facing role suited to someone who enjoys being out in the field, building relationships and making a real impact. Your responsibilities will include: Managing and developing a portfolio of existing customers Visiting customers regularly to strengthen relationships and maximise opportunities Identifying and winning new business within the hygiene, janitorial, Industry and catering sectors Managing your own sales pipeline and territory effectively Working closely with internal teams to ensure excellent service delivery Acting as a trusted advisor to customers, offering product solutions tailored to their needs With a weekly office-based team get together with our sales and management team, for support collaboration, planning and customer service. About you We are keen to speak with individuals who already understand the industry and can hit the ground running. You will ideally have: Proven experience within the hygiene, janitorial or catering supply sectors (essential) Previous field sales, account management or business development experience Strong communication and relationship-building skills A professional, customer-focused approach Good organisation and time management skills A full UK driving licence Above all, we are looking for someone who takes pride in their work, enjoys building long-term relationships and wants to be part of a business they can grow with. Open to Other Opportunities? Elliott Hygiene is a growing company and we are always interested in hearing from experienced professionals within the hygiene, janitorial, Industry and catering sectors. If you feel your skills and experience could be suited to another area of the business, we would still welcome your CV for confidential consideration. Interested in this Field Sales Executive role? Please apply with your latest CV. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Arthur J. Gallagher & Co. (AJG)
Bournemouth, Dorset
A leading insurance provider in Bournemouth is looking for a Customer Service and Sales Administrator to enhance customer experience and support the sales team. No previous insurance experience is required as training will be provided. Responsibilities include handling insurance quotes, managing customer queries, and ensuring a high standard of service. This position offers a competitive salary and numerous benefits, including training opportunities and a defined contribution pension scheme.
Apr 30, 2026
Full time
A leading insurance provider in Bournemouth is looking for a Customer Service and Sales Administrator to enhance customer experience and support the sales team. No previous insurance experience is required as training will be provided. Responsibilities include handling insurance quotes, managing customer queries, and ensuring a high standard of service. This position offers a competitive salary and numerous benefits, including training opportunities and a defined contribution pension scheme.
Overview This position works 15 hours per week, any 2 days in 6, including bank holidays. Our customers are predominantly elderly; you will take orders over the phone or via the internet and make outbound courtesy calls. We aim to exceed customer expectations while continuously improving efficiencies. Responsibilities Take telephone and internet orders and make outbound calls to customers and prospects. Support drivers with route planning for upcoming delivery rounds. Provide exemplary service on every telephone call or contact. Update customer records and liaise with customer relatives as required. Ensure customers understand how to cook, store and re order meals. Prepare promotional literature and communicate new product details to customers. Seek and identify new business opportunities. Share best practices with colleagues to improve service. Promote the benefits of WFF healthy and nutritious meals to all customers. Qualifications Essential: Experience in a customer service role. Comfortable using a personal computer to manage and process orders. Confident telephone manner. Attention to detail and accuracy. Numerate and good written English; GCSE Maths & English standard or equivalent. Ability to work to deadlines. Desirable: Experience in the elderly/care market. Experience working in a team environment. Full UK driving licence. Personal Qualities Focus on excellent customer service with a caring and empathic nature. Enjoy engaging with a wide variety of elderly customers. Active interest in getting to know every customer and becoming a trusted friend. Good listening skills and the ability to treat each customer as an individual. Clear telephone voice that adapts to meet each customer's needs. Ability to communicate and relate to people at all levels. Self initiative: plan own day and manage own time. Act as a link for drivers and customers if problems arise during a delivery round. Willingness to learn in house computer systems, manage orders and database tasks. Enthusiastic team member passionate about promoting the WFF product range. Flexible approach to work content and willingness to help in other business areas. Compensation £13.45 per hour + benefits + bonus. Company Benefits Competitive salary - accredited Living Wage employer. 33 days holiday per year, including bank holidays. Option to purchase up to 5 additional holiday days per year. Discretionary annual bonus scheme. Pension scheme - employer matched contributions up to 4%. Life assurance scheme worth at least 1 annual salary. Free turkey or voucher at Christmas. Apetito perks scheme including salary sacrifice options and retail discounts. Non eligibility for Sponsorship This role is not eligible for sponsorship under the skilled worker route as it does not meet the minimum requirements set out under the UK Immigration Rules.
Apr 30, 2026
Full time
Overview This position works 15 hours per week, any 2 days in 6, including bank holidays. Our customers are predominantly elderly; you will take orders over the phone or via the internet and make outbound courtesy calls. We aim to exceed customer expectations while continuously improving efficiencies. Responsibilities Take telephone and internet orders and make outbound calls to customers and prospects. Support drivers with route planning for upcoming delivery rounds. Provide exemplary service on every telephone call or contact. Update customer records and liaise with customer relatives as required. Ensure customers understand how to cook, store and re order meals. Prepare promotional literature and communicate new product details to customers. Seek and identify new business opportunities. Share best practices with colleagues to improve service. Promote the benefits of WFF healthy and nutritious meals to all customers. Qualifications Essential: Experience in a customer service role. Comfortable using a personal computer to manage and process orders. Confident telephone manner. Attention to detail and accuracy. Numerate and good written English; GCSE Maths & English standard or equivalent. Ability to work to deadlines. Desirable: Experience in the elderly/care market. Experience working in a team environment. Full UK driving licence. Personal Qualities Focus on excellent customer service with a caring and empathic nature. Enjoy engaging with a wide variety of elderly customers. Active interest in getting to know every customer and becoming a trusted friend. Good listening skills and the ability to treat each customer as an individual. Clear telephone voice that adapts to meet each customer's needs. Ability to communicate and relate to people at all levels. Self initiative: plan own day and manage own time. Act as a link for drivers and customers if problems arise during a delivery round. Willingness to learn in house computer systems, manage orders and database tasks. Enthusiastic team member passionate about promoting the WFF product range. Flexible approach to work content and willingness to help in other business areas. Compensation £13.45 per hour + benefits + bonus. Company Benefits Competitive salary - accredited Living Wage employer. 33 days holiday per year, including bank holidays. Option to purchase up to 5 additional holiday days per year. Discretionary annual bonus scheme. Pension scheme - employer matched contributions up to 4%. Life assurance scheme worth at least 1 annual salary. Free turkey or voucher at Christmas. Apetito perks scheme including salary sacrifice options and retail discounts. Non eligibility for Sponsorship This role is not eligible for sponsorship under the skilled worker route as it does not meet the minimum requirements set out under the UK Immigration Rules.
A leading logistics company in Lincoln is seeking a Customer Service Advisor on a 6-month fixed-term contract. Responsibilities include assisting customers with parcel deliveries, collaborating with team members to solve issues, and managing delivery queries. Applicants should have prior experience in customer service and strong communication skills. The role offers excellent benefits such as holiday trading, enhanced parental leave, and health support. Join a team dedicated to sustainability and customer satisfaction.
Apr 30, 2026
Full time
A leading logistics company in Lincoln is seeking a Customer Service Advisor on a 6-month fixed-term contract. Responsibilities include assisting customers with parcel deliveries, collaborating with team members to solve issues, and managing delivery queries. Applicants should have prior experience in customer service and strong communication skills. The role offers excellent benefits such as holiday trading, enhanced parental leave, and health support. Join a team dedicated to sustainability and customer satisfaction.
Annual salary: up to £27,645.19 Onboarding and Procurement Administrator Location: Gloucester - Hybrid Contract: Permanent / Full time - Monday - Friday, 8:30am - 5:00pm Salary: £27,645.19 plus great company benefits Mears is a company uniquely placed to address the major challenges in housing and social care industries. We are a market leader in providing housing services to the affordable housing sector, and a major presence in homecare and deliver a high standard of Care Services. We provide and manage 17,000 homes for local and central Government and are also responsible for keeping 750,000 social housing homes in the UK in good repair. We are looking for an Organised, Trustworthy, Resilient and Hardworking Administrator to join our team based in Gloucester. About the Role Your main priority as an Onboarding and Procurement Administrator will be to provide a support service to the branches including processing purchase orders in line with Company procedure via preferred suppliers where possible, using a management tool to control tasks and workflow. You will assist branches in sourcing product and services, manage overhead spend including PPE and Uniform, Office equipment and stationary processes. Duties will include Answering phone calls from operatives to purchase materials or hire equipment from suppliers. Manage service now requests for non-urgent orders. Raising purchase orders received via service now or on the telephone. Managing overhead spend including PPE and Uniform, Office equipment and stationary processes. Subcontractor Database management and PQQ processing. Van stock implementation, management, and reporting. Setting up and verifying new suppliers and subcontractors. Booking company parcels to go out with couriers. Ad-hoc office duties. Role Criteria High attention to detail and accuracy. Confident IT user, comfortable navigating multiple systems. Experience managing inbound and/or outbound calls. Customer focused, with strong communication skills. Experience in working in a similar role within construction or building trades is preferred, but not essential for this role. Benefits Family friendly policy to include enhanced maternity/paternity leave and much more. Generous Pension Scheme. Sick Pay. Refer a friend scheme (total award £1000). Share saver scheme. Eye test vouchers. Employee Assistance Programme (Access to Free counselling service). Wellbeing service (Access to trained mental health & wellbeing advisors). Mears Annual Family Fun Day for you and your family to places like Blair Drummond Safari Park, M&DS Theme park, fully paid for including lunch. Mears Rewards - A performance recognition platform whereby you can be rewarded in high street vouchers. Volunteering Leave - Mears supports employees to undertake volunteering in the community, in support of our social value commitment. Excellent training and development opportunities and 25 days holiday entitlement along with bank holidays. All our roles require candidates to have the entitlement to work within the UK, Mears- does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment. Apply below or to discuss your application further; contact: Joe Monger () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Apr 30, 2026
Full time
Annual salary: up to £27,645.19 Onboarding and Procurement Administrator Location: Gloucester - Hybrid Contract: Permanent / Full time - Monday - Friday, 8:30am - 5:00pm Salary: £27,645.19 plus great company benefits Mears is a company uniquely placed to address the major challenges in housing and social care industries. We are a market leader in providing housing services to the affordable housing sector, and a major presence in homecare and deliver a high standard of Care Services. We provide and manage 17,000 homes for local and central Government and are also responsible for keeping 750,000 social housing homes in the UK in good repair. We are looking for an Organised, Trustworthy, Resilient and Hardworking Administrator to join our team based in Gloucester. About the Role Your main priority as an Onboarding and Procurement Administrator will be to provide a support service to the branches including processing purchase orders in line with Company procedure via preferred suppliers where possible, using a management tool to control tasks and workflow. You will assist branches in sourcing product and services, manage overhead spend including PPE and Uniform, Office equipment and stationary processes. Duties will include Answering phone calls from operatives to purchase materials or hire equipment from suppliers. Manage service now requests for non-urgent orders. Raising purchase orders received via service now or on the telephone. Managing overhead spend including PPE and Uniform, Office equipment and stationary processes. Subcontractor Database management and PQQ processing. Van stock implementation, management, and reporting. Setting up and verifying new suppliers and subcontractors. Booking company parcels to go out with couriers. Ad-hoc office duties. Role Criteria High attention to detail and accuracy. Confident IT user, comfortable navigating multiple systems. Experience managing inbound and/or outbound calls. Customer focused, with strong communication skills. Experience in working in a similar role within construction or building trades is preferred, but not essential for this role. Benefits Family friendly policy to include enhanced maternity/paternity leave and much more. Generous Pension Scheme. Sick Pay. Refer a friend scheme (total award £1000). Share saver scheme. Eye test vouchers. Employee Assistance Programme (Access to Free counselling service). Wellbeing service (Access to trained mental health & wellbeing advisors). Mears Annual Family Fun Day for you and your family to places like Blair Drummond Safari Park, M&DS Theme park, fully paid for including lunch. Mears Rewards - A performance recognition platform whereby you can be rewarded in high street vouchers. Volunteering Leave - Mears supports employees to undertake volunteering in the community, in support of our social value commitment. Excellent training and development opportunities and 25 days holiday entitlement along with bank holidays. All our roles require candidates to have the entitlement to work within the UK, Mears- does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment. Apply below or to discuss your application further; contact: Joe Monger () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Customer Service Advisor - 6 Month Fixed Term Contract Full-time Job Title: Customer Service Advisor Function: Customer Services Vacancy Type: Fixed Term Contract Contract: Permanent 37.5 hours per week Days of Work: Monday to Friday Hours of Work: 09:00 - 17:00 Join us on our journey as we aim to be the UK's most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of over £2 billion, that can offer you great benefits and plenty of opportunities to progress your career. DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. Along with job security, the tools to do the job and a competitive salary, you'll receive fantastic benefits starting on day one. DPD is a Valuable 500 company and a Disability Confident Employer. Our Site Manager is looking to recruit an experienced and reliable Customer Services Advisor to strengthen our dedicated and friendly customer services team that puts our customers at the heart of everything they do. In this role you will be helping both internal and external customers in relation to the collection or delivery of their parcel. You will work closely with our Drivers, Shift Managers and Operations Managers to identify issues, proactively problem solve and take accountability and ownership for resolving these issues. You'll also be focussed on: Answer any queries with relation to a delivery status, and supplying Proof of Delivery (POD) Carrying out thorough investigations for missing parcels and resolving delivery disputes Promoting company products and services to new and existing customers What we're looking for; You will have proven and demonstrable experience of working in a fast paced customer service environment You will have strong communication skills with a confident telephone manner and the ability to build a quick rapport with the customer You will be polite and professional at all times and have a willingness to go the 'extra mile' to exceed customer expectations. Excellent administration skills with the ability to use Microsoft Office programmes Demonstrate high levels of self motivation and initiative to effectively problem solve. Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability. About our benefits: We recognise that our people are at the heart of our business, without them we wouldn't be able to deliver our award winning service to millions of customers across the country each day. It's important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. Holiday trading Enhanced maternity and paternity package Free life assurance of 4 salary on joining the pension scheme Free onsite car parking for all employees Health Kiosks visiting every location Discounted shopping from 100's of retailers including up to 5% off supermarket shopping Milestone Days off to celebrate with your family and friends For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
Apr 30, 2026
Full time
Customer Service Advisor - 6 Month Fixed Term Contract Full-time Job Title: Customer Service Advisor Function: Customer Services Vacancy Type: Fixed Term Contract Contract: Permanent 37.5 hours per week Days of Work: Monday to Friday Hours of Work: 09:00 - 17:00 Join us on our journey as we aim to be the UK's most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of over £2 billion, that can offer you great benefits and plenty of opportunities to progress your career. DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. Along with job security, the tools to do the job and a competitive salary, you'll receive fantastic benefits starting on day one. DPD is a Valuable 500 company and a Disability Confident Employer. Our Site Manager is looking to recruit an experienced and reliable Customer Services Advisor to strengthen our dedicated and friendly customer services team that puts our customers at the heart of everything they do. In this role you will be helping both internal and external customers in relation to the collection or delivery of their parcel. You will work closely with our Drivers, Shift Managers and Operations Managers to identify issues, proactively problem solve and take accountability and ownership for resolving these issues. You'll also be focussed on: Answer any queries with relation to a delivery status, and supplying Proof of Delivery (POD) Carrying out thorough investigations for missing parcels and resolving delivery disputes Promoting company products and services to new and existing customers What we're looking for; You will have proven and demonstrable experience of working in a fast paced customer service environment You will have strong communication skills with a confident telephone manner and the ability to build a quick rapport with the customer You will be polite and professional at all times and have a willingness to go the 'extra mile' to exceed customer expectations. Excellent administration skills with the ability to use Microsoft Office programmes Demonstrate high levels of self motivation and initiative to effectively problem solve. Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability. About our benefits: We recognise that our people are at the heart of our business, without them we wouldn't be able to deliver our award winning service to millions of customers across the country each day. It's important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. Holiday trading Enhanced maternity and paternity package Free life assurance of 4 salary on joining the pension scheme Free onsite car parking for all employees Health Kiosks visiting every location Discounted shopping from 100's of retailers including up to 5% off supermarket shopping Milestone Days off to celebrate with your family and friends For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
Customer Service Advisor Hours: 37.5 per week Working Pattern: Monday, Tuesday, Thursday: 08:30 - 17:00 Wednesday: 08:00 - 17:00 Friday: 08:30 - 16:00 Salary: 24,600 per annum (starting) Holiday: 28 days (including bank holidays) Location: On-site role About the Company Our client is the UK's leading supplier of aluminium glazing systems and bespoke aluminium extrusions, with over 40 years of industry expertise. They are a well-established manufacturer with a strong reputation for quality, service, and innovation. Full in-house training will be provided to ensure you gain full product knowledge and succeed in the role. The Role Our client is seeking a proactive and organised Customer Service professional to join their on-site team. You will act as the first point of contact for customers, ensuring a high level of service, accurate order progression, and efficient communication across the business. Key Responsibilities Handle customer enquiries via phone and email in a professional and timely manner Progress customer orders and support on-time delivery performance Resolve customer issues and complaints, ensuring root cause resolution Maintain accurate daily reports and system records Raise credit notes where required Liaise with internal teams and Area Sales Managers Support customers with ordering processes and basic training Use internal systems (email, spreadsheets, databases) Analyse data and highlight service or quality improvements Support continuous improvement and process development Ensure high standards of accuracy, quality, and customer satisfaction Assist with projects to improve service delivery Maintain a positive, team-focused working environment Candidate Requirements Previous customer service or office-based experience Strong communication skills (telephone and email) Confident using Microsoft Office (Excel, Outlook, databases) Strong attention to detail and accuracy Problem-solving and decision-making ability Positive, proactive attitude Strong team player who can also work independently Able to manage workload in a fast-paced environment Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.
Apr 30, 2026
Full time
Customer Service Advisor Hours: 37.5 per week Working Pattern: Monday, Tuesday, Thursday: 08:30 - 17:00 Wednesday: 08:00 - 17:00 Friday: 08:30 - 16:00 Salary: 24,600 per annum (starting) Holiday: 28 days (including bank holidays) Location: On-site role About the Company Our client is the UK's leading supplier of aluminium glazing systems and bespoke aluminium extrusions, with over 40 years of industry expertise. They are a well-established manufacturer with a strong reputation for quality, service, and innovation. Full in-house training will be provided to ensure you gain full product knowledge and succeed in the role. The Role Our client is seeking a proactive and organised Customer Service professional to join their on-site team. You will act as the first point of contact for customers, ensuring a high level of service, accurate order progression, and efficient communication across the business. Key Responsibilities Handle customer enquiries via phone and email in a professional and timely manner Progress customer orders and support on-time delivery performance Resolve customer issues and complaints, ensuring root cause resolution Maintain accurate daily reports and system records Raise credit notes where required Liaise with internal teams and Area Sales Managers Support customers with ordering processes and basic training Use internal systems (email, spreadsheets, databases) Analyse data and highlight service or quality improvements Support continuous improvement and process development Ensure high standards of accuracy, quality, and customer satisfaction Assist with projects to improve service delivery Maintain a positive, team-focused working environment Candidate Requirements Previous customer service or office-based experience Strong communication skills (telephone and email) Confident using Microsoft Office (Excel, Outlook, databases) Strong attention to detail and accuracy Problem-solving and decision-making ability Positive, proactive attitude Strong team player who can also work independently Able to manage workload in a fast-paced environment Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.
Role: -Scientific Customer Service & Sales Advisor Type: -Temporary (potential to go temp to perm) Location: -Flintshire- full time onsite Hourly Rate: -£13.45 per hour Hours: -Monday- Friday (days)- 37 hours a week Russell Taylor Group are looking for an enthusiastic and motivated individual to join our client's team in a customer-facing support role within a technical services environment click apply for full job details
Apr 30, 2026
Seasonal
Role: -Scientific Customer Service & Sales Advisor Type: -Temporary (potential to go temp to perm) Location: -Flintshire- full time onsite Hourly Rate: -£13.45 per hour Hours: -Monday- Friday (days)- 37 hours a week Russell Taylor Group are looking for an enthusiastic and motivated individual to join our client's team in a customer-facing support role within a technical services environment click apply for full job details
Exciting Role: End of Contract Advisor (Hays Contract) Tongwell Join a leading global luxury automotive and financial services provider as an End of Contract Advisor. Job Overview: Role: End of Contract Advisor Location: Tongwell, Milton Keynes (3 days per week, WFH 2 days per week) Start date: 5th May Contract: 6 months initially Pay Rate: £12.71/hour PAYE Working mode: 3 days per week, WFH 2 days per week Days/Hours of work: Mon - Fri - 37.5 hours per week - 08:30 - 17:00 with a 1-hour lunch break. Job Purpose: You'll be responsible for contacting customers who have not returned their vehicle and working towards a safe and timely return or offering them the other finance options available to them. We also, within this role, would look at obtaining the customer's intention towards the maturity of a customer's finance agreement, whilst ensuring the delivery of an efficient, effective and high-quality service to client's customers, retailers and key stakeholders. This can be provided in many forms, including email management, customer extensions, customer refinancing and potential outbound calling. Job Description: The End of Contract Advisor is responsible for managing customer accounts where vehicles have not been returned at contract maturity. The role involves contacting customers to understand reasons for unreturned, supporting the safe and timely return of vehicles, or offering suitable alternative finance options.The position requires delivering excellent customer service through phone, email, and case management while accurately recording customer interactions and ensuring compliance with FCA regulations, Daimler AG policies, and standards. Key Requirements: Proactively contact customers who have not returned their client's vehicle to establish the reason for the delay and agree next steps. Deliver exceptional customer service by addressing queries, resolving concerns, and explaining return processes or alternative finance options clearly and professionally. Work collaboratively with customers and internal departments to remove barriers preventing vehicle return or contract resolution. Identify customer intentions at contract maturity and provide appropriate solutions, including vehicle return, extensions, refinancing, or other approved finance options. Accurately record all customer interactions across calls, emails, and correspondence in line with company standards. Follow established procedures to ensure adherence to regulatory, contractual, and company compliance requirements. Provide regular updates and reports to management and relevant stakeholders on the status and progress of non-returned vehicle cases. Work closely with colleagues to share best practice, support team objectives, and contribute to a positive and collaborative working environment. How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. ( #
Apr 30, 2026
Contractor
Exciting Role: End of Contract Advisor (Hays Contract) Tongwell Join a leading global luxury automotive and financial services provider as an End of Contract Advisor. Job Overview: Role: End of Contract Advisor Location: Tongwell, Milton Keynes (3 days per week, WFH 2 days per week) Start date: 5th May Contract: 6 months initially Pay Rate: £12.71/hour PAYE Working mode: 3 days per week, WFH 2 days per week Days/Hours of work: Mon - Fri - 37.5 hours per week - 08:30 - 17:00 with a 1-hour lunch break. Job Purpose: You'll be responsible for contacting customers who have not returned their vehicle and working towards a safe and timely return or offering them the other finance options available to them. We also, within this role, would look at obtaining the customer's intention towards the maturity of a customer's finance agreement, whilst ensuring the delivery of an efficient, effective and high-quality service to client's customers, retailers and key stakeholders. This can be provided in many forms, including email management, customer extensions, customer refinancing and potential outbound calling. Job Description: The End of Contract Advisor is responsible for managing customer accounts where vehicles have not been returned at contract maturity. The role involves contacting customers to understand reasons for unreturned, supporting the safe and timely return of vehicles, or offering suitable alternative finance options.The position requires delivering excellent customer service through phone, email, and case management while accurately recording customer interactions and ensuring compliance with FCA regulations, Daimler AG policies, and standards. Key Requirements: Proactively contact customers who have not returned their client's vehicle to establish the reason for the delay and agree next steps. Deliver exceptional customer service by addressing queries, resolving concerns, and explaining return processes or alternative finance options clearly and professionally. Work collaboratively with customers and internal departments to remove barriers preventing vehicle return or contract resolution. Identify customer intentions at contract maturity and provide appropriate solutions, including vehicle return, extensions, refinancing, or other approved finance options. Accurately record all customer interactions across calls, emails, and correspondence in line with company standards. Follow established procedures to ensure adherence to regulatory, contractual, and company compliance requirements. Provide regular updates and reports to management and relevant stakeholders on the status and progress of non-returned vehicle cases. Work closely with colleagues to share best practice, support team objectives, and contribute to a positive and collaborative working environment. How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. ( #
