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ecommerce manager
Erin Associates
eCommerce Product Manager
Erin Associates Lytham St. Annes, Lancashire
Product Manager - Lancashire, Flyde coast Lytham (near Blackpool & Preston) Hybrid (3 days onsite) 18-Month Fixed-Term Contract £60k plus excellent benefits Were seeking an experienced eCommerce Product Manager to join a Digital & Brand Experience team based near Blackpool & Preston in Lytham St Annes, on a maternity cover contract click apply for full job details
Jun 11, 2026
Full time
Product Manager - Lancashire, Flyde coast Lytham (near Blackpool & Preston) Hybrid (3 days onsite) 18-Month Fixed-Term Contract £60k plus excellent benefits Were seeking an experienced eCommerce Product Manager to join a Digital & Brand Experience team based near Blackpool & Preston in Lytham St Annes, on a maternity cover contract click apply for full job details
Innova Recruitment Limited
Product Owner
Innova Recruitment Limited City, Manchester
Product Manager - Manchester Six Month Contract - Outside IR35 475p/d - 500p/d There's a great interim opportunity for a Product Owner/Manager to join our client, specialising in loyalty and rewards space, for six months. There's a lot of transformation happening in the organisation at the minute and they need a confident, experienced product mindset to steer two squads. At the heart of their new feature development for web/app is experimentation. If you're someone with a track record of working with CRO and UX teams and using analytics to drive decision making, we want to hear from you. The ideal candidate has: An established background in delivering and iterating B2C products (exp. specifically in eCommerce or loyalty would be great) Web and mobile app experience ideally A desire to roll up their sleeves and work closely with the squads (in-house and third party) A strong understanding of agile product development environments Monitored product performance and used metrics to inform future development We'll be interviewing ASAP on this role so please get in touch with an updated CV for more information. They're based in Central Manchester and whilst the role will be Outside IR35, they're keen for three days p/w in the office to help facilitate various stakeholder and technical sessions.
Jun 11, 2026
Contractor
Product Manager - Manchester Six Month Contract - Outside IR35 475p/d - 500p/d There's a great interim opportunity for a Product Owner/Manager to join our client, specialising in loyalty and rewards space, for six months. There's a lot of transformation happening in the organisation at the minute and they need a confident, experienced product mindset to steer two squads. At the heart of their new feature development for web/app is experimentation. If you're someone with a track record of working with CRO and UX teams and using analytics to drive decision making, we want to hear from you. The ideal candidate has: An established background in delivering and iterating B2C products (exp. specifically in eCommerce or loyalty would be great) Web and mobile app experience ideally A desire to roll up their sleeves and work closely with the squads (in-house and third party) A strong understanding of agile product development environments Monitored product performance and used metrics to inform future development We'll be interviewing ASAP on this role so please get in touch with an updated CV for more information. They're based in Central Manchester and whilst the role will be Outside IR35, they're keen for three days p/w in the office to help facilitate various stakeholder and technical sessions.
Axon Moore
IT Manager
Axon Moore Blackburn, Lancashire
IT Manager Blackburn Circa 65,000 basic + Excellent Benefits Full-Time Permanent On-Site Are you ready to . Drive Technology. Lead Change. Make an Impact? Our client is a successful and growing consumer products business with a recognised brand portfolio, a complex technology estate and ambitious growth plans. Operating across manufacturing, distribution and ecommerce, they combine the stability of an established organisation with the pace and agility of an entrepreneurial business. Due to continued investment in systems, applications and digital transformation, they are looking for an IT Manager to take ownership of day-to-day IT operations while coordinating a wide range of business-critical projects, system enhancements and technology initiatives. This is a highly visible role offering genuine variety, responsibility and the opportunity to influence technology delivery across the entire organisation. The Role This is more than a traditional IT Manager position. You'll be responsible for ensuring reliable IT operations while acting as the central point of coordination for systems, applications and change initiatives across the business. Working closely with stakeholders across manufacturing, warehousing, supply chain, finance, ecommerce and commercial teams, you'll manage priorities, oversee delivery and ensure technology solutions support both operational excellence and business growth. You'll work across a diverse application landscape including SAP, WMS, CRM, ecommerce platforms and Microsoft 365 , balancing service stability with a constant pipeline of enhancements, integrations and transformation projects. Key Responsibilities Lead day-to-day IT operations, service delivery and support. Ensure the reliability of business-critical systems, applications and infrastructure. Manage service desk performance, incidents, escalations and problem resolution. Oversee Microsoft 365, networks, user devices, access management and operational security. Coordinate system enhancements, integrations, upgrades and change requests. Manage relationships with third-party suppliers and technology partners. Maintain visibility of priorities, risks, dependencies and delivery progress. Lead and develop a small internal technology team. Drive continuous improvement across systems, services and user experience. Exciting Projects You'll Support CRM implementation Ecommerce platform enhancements Digital transformation initiatives B2B portal development SAP optimisation and enhancements Warehouse Management System (WMS) improvements Systems integration across manufacturing, supply chain and commercial operations Ongoing application and process improvement programmes About You I'm looking for a hands-on technology leader who enjoys making things happen and thrives in a fast-paced environment. You'll ideally have: Experience leading IT Operations, Service Delivery, Applications Support or Systems Management functions. Background within FMCG, manufacturing, logistics, distribution, retail or similar operational environments. Knowledge of ERP, WMS, CRM or other enterprise applications. Experience managing third-party suppliers and technology partners. Strong project coordination, change management and stakeholder engagement skills. The ability to manage multiple priorities while maintaining focus on delivery. Most importantly, you'll be approachable, proactive, commercially aware and someone who takes ownership from start to finish. Package & Benefits Salary basic circa 65,000 doe (thismay be slightly flexible for the perfect candidate) Staff discount 25 days holiday plus 8 Bank Holidays plus your birthday off every year Working Monday to Friday 9am to 5:30pm 4% employer pension contribution Why Join our client? This is a fantastic opportunity to join a business where technology is highly valued and plays a key role in future growth. You'll enjoy significant autonomy, exposure to a broad range of systems and projects, and the chance to make a visible impact within a fast-moving, ambitious organisation. To be considered for this fantastic role:- Please send your CV current CV to (url removed) or call me on (phone number removed) for a confidential conversation INDBSO
Jun 11, 2026
Full time
IT Manager Blackburn Circa 65,000 basic + Excellent Benefits Full-Time Permanent On-Site Are you ready to . Drive Technology. Lead Change. Make an Impact? Our client is a successful and growing consumer products business with a recognised brand portfolio, a complex technology estate and ambitious growth plans. Operating across manufacturing, distribution and ecommerce, they combine the stability of an established organisation with the pace and agility of an entrepreneurial business. Due to continued investment in systems, applications and digital transformation, they are looking for an IT Manager to take ownership of day-to-day IT operations while coordinating a wide range of business-critical projects, system enhancements and technology initiatives. This is a highly visible role offering genuine variety, responsibility and the opportunity to influence technology delivery across the entire organisation. The Role This is more than a traditional IT Manager position. You'll be responsible for ensuring reliable IT operations while acting as the central point of coordination for systems, applications and change initiatives across the business. Working closely with stakeholders across manufacturing, warehousing, supply chain, finance, ecommerce and commercial teams, you'll manage priorities, oversee delivery and ensure technology solutions support both operational excellence and business growth. You'll work across a diverse application landscape including SAP, WMS, CRM, ecommerce platforms and Microsoft 365 , balancing service stability with a constant pipeline of enhancements, integrations and transformation projects. Key Responsibilities Lead day-to-day IT operations, service delivery and support. Ensure the reliability of business-critical systems, applications and infrastructure. Manage service desk performance, incidents, escalations and problem resolution. Oversee Microsoft 365, networks, user devices, access management and operational security. Coordinate system enhancements, integrations, upgrades and change requests. Manage relationships with third-party suppliers and technology partners. Maintain visibility of priorities, risks, dependencies and delivery progress. Lead and develop a small internal technology team. Drive continuous improvement across systems, services and user experience. Exciting Projects You'll Support CRM implementation Ecommerce platform enhancements Digital transformation initiatives B2B portal development SAP optimisation and enhancements Warehouse Management System (WMS) improvements Systems integration across manufacturing, supply chain and commercial operations Ongoing application and process improvement programmes About You I'm looking for a hands-on technology leader who enjoys making things happen and thrives in a fast-paced environment. You'll ideally have: Experience leading IT Operations, Service Delivery, Applications Support or Systems Management functions. Background within FMCG, manufacturing, logistics, distribution, retail or similar operational environments. Knowledge of ERP, WMS, CRM or other enterprise applications. Experience managing third-party suppliers and technology partners. Strong project coordination, change management and stakeholder engagement skills. The ability to manage multiple priorities while maintaining focus on delivery. Most importantly, you'll be approachable, proactive, commercially aware and someone who takes ownership from start to finish. Package & Benefits Salary basic circa 65,000 doe (thismay be slightly flexible for the perfect candidate) Staff discount 25 days holiday plus 8 Bank Holidays plus your birthday off every year Working Monday to Friday 9am to 5:30pm 4% employer pension contribution Why Join our client? This is a fantastic opportunity to join a business where technology is highly valued and plays a key role in future growth. You'll enjoy significant autonomy, exposure to a broad range of systems and projects, and the chance to make a visible impact within a fast-moving, ambitious organisation. To be considered for this fantastic role:- Please send your CV current CV to (url removed) or call me on (phone number removed) for a confidential conversation INDBSO
e-Commerce Trading Manager
Yours Clothing Peterborough, Cambridgeshire
The Vacancy What is the role Working with the E-commerce team & Director to devise the online trading plan including; promotional plan, product category and SKU priority, and new content. Ensure it is delivered on time, within budget and meets sales targets for all AK Retail Brands ecommerce web sites (excluding Bad Rhino) click apply for full job details
Jun 10, 2026
Full time
The Vacancy What is the role Working with the E-commerce team & Director to devise the online trading plan including; promotional plan, product category and SKU priority, and new content. Ensure it is delivered on time, within budget and meets sales targets for all AK Retail Brands ecommerce web sites (excluding Bad Rhino) click apply for full job details
Delamode International Logistics Ltd
Business Development Manager - Freight Forwarder
Delamode International Logistics Ltd Southampton, Hampshire
Business Development Manager - Freight Forwarder Southampton £45,000.00 - £50,000.00 Do you have experience in freight forwarding sales, logistics solutions, or eCommerce fulfilment Are you commercially driven, highly organised and motivated by identifying new business opportunities, developing customer relationships and converting tailored logistics solutions into long-term commercial partnerships We click apply for full job details
Jun 10, 2026
Full time
Business Development Manager - Freight Forwarder Southampton £45,000.00 - £50,000.00 Do you have experience in freight forwarding sales, logistics solutions, or eCommerce fulfilment Are you commercially driven, highly organised and motivated by identifying new business opportunities, developing customer relationships and converting tailored logistics solutions into long-term commercial partnerships We click apply for full job details
Searchability
Paid Media Manager
Searchability
PAID MEDIA MANAGER Hybrid working 3-4 days onsite with flexible start and finish times Salary £45k - £55k DOE Hands on Paid Media role with clear progression into building out a Paid team Fashion or eCommerce background preferred with strong Meta Ads experience ABOUT THE CLIENT Due to continued growth, we're partnering with an established and fast-growing brand looking to bring in an experienced Paid Media Manager to support the next phase of digital growth. This is a brilliant opportunity for someone who enjoys being hands-on with campaign delivery whilst also having the opportunity to shape and eventually build out a Paid Media function. THE BENEFITS Flexible working hours Hybrid working model 3 - 4 days Opportunity to build and grow a Paid team Collaborative and fast-paced environment Strong progression opportunities Creative, commercially focused business THE PAID MEDIA MANAGER ROLE: You'll take ownership of Paid Social campaigns across Meta platforms, driving performance and scaling campaigns across multiple audiences and products. This role would suit someone who enjoys being in the detail, testing creatives, optimising performance, and delivering measurable growth. You'll work closely with wider marketing and creative teams, helping shape paid strategy whilst remaining hands-on with day-to-day campaign management. Over time, there will be the opportunity to build and lead a Paid Media team as the business continues to grow. PAID MEDIA MANAGER ESSENTIAL SKILLS: Strong hands-on experience managing Meta Ads accounts Background within Fashion, Retail, or eCommerce preferred Experience managing paid campaign strategy and optimisation Confident analysing performance data and reporting on ROI Commercially minded with a proactive, roll-your-sleeves-up attitude Strong stakeholder communication skills Google Ads experience would be a bonus TO BE CONSIDERED: Please either apply through this advert or email me directly via . For further information please call me on / . By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS Paid Media, Meta Ads, Facebook Ads, Instagram Ads, Paid Social, Digital Marketing, eCommerce, Fashion Marketing, Google Ads, PPC, Campaign Optimisation, Performance Marketing, ROI, Analytics, Creative Testing, Audience Targeting
Jun 10, 2026
Full time
PAID MEDIA MANAGER Hybrid working 3-4 days onsite with flexible start and finish times Salary £45k - £55k DOE Hands on Paid Media role with clear progression into building out a Paid team Fashion or eCommerce background preferred with strong Meta Ads experience ABOUT THE CLIENT Due to continued growth, we're partnering with an established and fast-growing brand looking to bring in an experienced Paid Media Manager to support the next phase of digital growth. This is a brilliant opportunity for someone who enjoys being hands-on with campaign delivery whilst also having the opportunity to shape and eventually build out a Paid Media function. THE BENEFITS Flexible working hours Hybrid working model 3 - 4 days Opportunity to build and grow a Paid team Collaborative and fast-paced environment Strong progression opportunities Creative, commercially focused business THE PAID MEDIA MANAGER ROLE: You'll take ownership of Paid Social campaigns across Meta platforms, driving performance and scaling campaigns across multiple audiences and products. This role would suit someone who enjoys being in the detail, testing creatives, optimising performance, and delivering measurable growth. You'll work closely with wider marketing and creative teams, helping shape paid strategy whilst remaining hands-on with day-to-day campaign management. Over time, there will be the opportunity to build and lead a Paid Media team as the business continues to grow. PAID MEDIA MANAGER ESSENTIAL SKILLS: Strong hands-on experience managing Meta Ads accounts Background within Fashion, Retail, or eCommerce preferred Experience managing paid campaign strategy and optimisation Confident analysing performance data and reporting on ROI Commercially minded with a proactive, roll-your-sleeves-up attitude Strong stakeholder communication skills Google Ads experience would be a bonus TO BE CONSIDERED: Please either apply through this advert or email me directly via . For further information please call me on / . By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS Paid Media, Meta Ads, Facebook Ads, Instagram Ads, Paid Social, Digital Marketing, eCommerce, Fashion Marketing, Google Ads, PPC, Campaign Optimisation, Performance Marketing, ROI, Analytics, Creative Testing, Audience Targeting
Right Now Group
Key Account Manager
Right Now Group Staines, Middlesex
Account Manager - Hybrid Working - Full-Time Permanent Our client is looking to strengthen their commercial team by appointing an experienced Account Manager to manage and develop relationships across key customers and Third-Party Logistics providers (3PLs). Experience Account Management or CX/UX within a software, eCommerce, logistics, or digital solutions environment would be highly advantageous. Please Note: This is a hybrid working full-time permanent opportunity with excellent long-term career prospects for the right candidate. Job Title: Account Manager Role Type: Full-Time Permanent Location: Egham - Hybrid working Salary: up to £40,000 per annum + OTE Role Overview: Working closely with the Sales, Product, Customer Operations, Onboarding, and Project Delivery teams will be essential in ensuring a seamless customer experience across strategically important accounts. The primary objective is to support customer growth, strengthen existing relationships, maximise adoption of digital delivery solutions, and improve overall retention and commercial performance. Account Manager - Key Responsibilities Become a subject-matter expert across our clients delivery management and eCommerce software solutions Manage and develop relationships with key 3PL providers and strategic customer accounts Lead customer meetings, account reviews, and commercial discussions to support long-term customer satisfaction and retention Identify upsell, cross-sell, and growth opportunities across existing customer accounts Support post go-live customer activity, ensuring clients maximise value from the platform and services Work closely with internal teams including Product, Development, Onboarding, Customer Support, and Project Delivery to ensure successful customer outcomes Deliver customer demonstrations, training sessions, and supporting documentation where required Translate technical information into clear, customer-friendly language Desirable: Previous experience within Account Management, Customer Success, or Sales Exposure to eCommerce, logistics, software, SaaS, or digital technology environments Experience working with 3PL providers or strategic customer accounts Strong commercial awareness and ability to identify sales opportunities Excellent customer service and stakeholder management skills Excellent attention to detail and organisational skills Interested to find out more? Substantial company benefits are available for the successful candidate.
Jun 10, 2026
Full time
Account Manager - Hybrid Working - Full-Time Permanent Our client is looking to strengthen their commercial team by appointing an experienced Account Manager to manage and develop relationships across key customers and Third-Party Logistics providers (3PLs). Experience Account Management or CX/UX within a software, eCommerce, logistics, or digital solutions environment would be highly advantageous. Please Note: This is a hybrid working full-time permanent opportunity with excellent long-term career prospects for the right candidate. Job Title: Account Manager Role Type: Full-Time Permanent Location: Egham - Hybrid working Salary: up to £40,000 per annum + OTE Role Overview: Working closely with the Sales, Product, Customer Operations, Onboarding, and Project Delivery teams will be essential in ensuring a seamless customer experience across strategically important accounts. The primary objective is to support customer growth, strengthen existing relationships, maximise adoption of digital delivery solutions, and improve overall retention and commercial performance. Account Manager - Key Responsibilities Become a subject-matter expert across our clients delivery management and eCommerce software solutions Manage and develop relationships with key 3PL providers and strategic customer accounts Lead customer meetings, account reviews, and commercial discussions to support long-term customer satisfaction and retention Identify upsell, cross-sell, and growth opportunities across existing customer accounts Support post go-live customer activity, ensuring clients maximise value from the platform and services Work closely with internal teams including Product, Development, Onboarding, Customer Support, and Project Delivery to ensure successful customer outcomes Deliver customer demonstrations, training sessions, and supporting documentation where required Translate technical information into clear, customer-friendly language Desirable: Previous experience within Account Management, Customer Success, or Sales Exposure to eCommerce, logistics, software, SaaS, or digital technology environments Experience working with 3PL providers or strategic customer accounts Strong commercial awareness and ability to identify sales opportunities Excellent customer service and stakeholder management skills Excellent attention to detail and organisational skills Interested to find out more? Substantial company benefits are available for the successful candidate.
VML Enterprise Solutions
Senior UI Designer
VML Enterprise Solutions
Senior UI Designer needed to join our rapidly expanding CX team, where you will work alongside Leads in UX, UI and Service Design, Optimisation and Consulting in the UK. The opportunity: We are looking for a Senior UI designer who wants to work at the forefront of digital design, working within a cross-functional creative team to design interfaces which improve the user experience and ultimately increase conversion. This role is ideal for a strong individual, who is passionate about design. One who can think conceptually and lead the execution of online visual identity as well-being skilled in conversion-led design for transactional websites. Please bear in mind that this is a short-term contractual role. What you'll be doing: You'll create digital brand look and feel, and design pixel perfect responsive interfaces for clients, ensuring you meet both user and business needs. You'll have experience of working with design systems to create design work at scale, along with an understanding of user centred design best practice, conversion design and accessibility principles. Your work will be of the highest standard and will impress clients and resonate within the eCom landscape, owning a compelling portfolio of digital design work. You'll be hands-on and willing to work in a fast paced, ever-moving environment. You'll keep up-to-date with the latest advances in technology, design trends and tooling. You'll be able to communicate your design ideas and solutions to clients and other members of the team, whilst confidently defending your design decisions. You will work closely with stakeholders, fellow designers, UX consultants, product managers, and developers. What we want from you: Experience using design systems on a large consumer facing brand. Demonstrable eCommerce experience Excellent design skills, proficient in Figma, Sketch and Adobe Creative Suite. Creative, yet meticulous. Detail oriented with a keen sense of craftsmanship. Great attitude, strong work ethic, excellent communication skills. Ability to manage own projects and to work quickly and accurately to tight deadlines. Able to multi-task, with excellent problem-solving abilities. Able to present concepts and design decisions. Enthusiastic, self-confident and self-motivated. Willing to adapt and take on new challenges and driven to continually improve. Passion for technology and web-based applications. Experience working in a digital or creative agency or in-house design studio Degree educated in Graphic/UI design or similar discipline Compelling portfolio that demonstrates high quality design online, including eCommerce Have an outstanding eye for design and typography If you know some of this, even better: Experience with design tokens is a plus Animation and video experience would be beneficial (Adobe After Effects and Final Cut Pro). What we can offer you: Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage. We lead with Heart , fostering empathy and trust where genuine connections and human-centric work flourish. We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges. And we champion Courage , inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.
Jun 10, 2026
Contractor
Senior UI Designer needed to join our rapidly expanding CX team, where you will work alongside Leads in UX, UI and Service Design, Optimisation and Consulting in the UK. The opportunity: We are looking for a Senior UI designer who wants to work at the forefront of digital design, working within a cross-functional creative team to design interfaces which improve the user experience and ultimately increase conversion. This role is ideal for a strong individual, who is passionate about design. One who can think conceptually and lead the execution of online visual identity as well-being skilled in conversion-led design for transactional websites. Please bear in mind that this is a short-term contractual role. What you'll be doing: You'll create digital brand look and feel, and design pixel perfect responsive interfaces for clients, ensuring you meet both user and business needs. You'll have experience of working with design systems to create design work at scale, along with an understanding of user centred design best practice, conversion design and accessibility principles. Your work will be of the highest standard and will impress clients and resonate within the eCom landscape, owning a compelling portfolio of digital design work. You'll be hands-on and willing to work in a fast paced, ever-moving environment. You'll keep up-to-date with the latest advances in technology, design trends and tooling. You'll be able to communicate your design ideas and solutions to clients and other members of the team, whilst confidently defending your design decisions. You will work closely with stakeholders, fellow designers, UX consultants, product managers, and developers. What we want from you: Experience using design systems on a large consumer facing brand. Demonstrable eCommerce experience Excellent design skills, proficient in Figma, Sketch and Adobe Creative Suite. Creative, yet meticulous. Detail oriented with a keen sense of craftsmanship. Great attitude, strong work ethic, excellent communication skills. Ability to manage own projects and to work quickly and accurately to tight deadlines. Able to multi-task, with excellent problem-solving abilities. Able to present concepts and design decisions. Enthusiastic, self-confident and self-motivated. Willing to adapt and take on new challenges and driven to continually improve. Passion for technology and web-based applications. Experience working in a digital or creative agency or in-house design studio Degree educated in Graphic/UI design or similar discipline Compelling portfolio that demonstrates high quality design online, including eCommerce Have an outstanding eye for design and typography If you know some of this, even better: Experience with design tokens is a plus Animation and video experience would be beneficial (Adobe After Effects and Final Cut Pro). What we can offer you: Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage. We lead with Heart , fostering empathy and trust where genuine connections and human-centric work flourish. We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges. And we champion Courage , inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.
Purple Placements
Customer Service Assistant Manager
Purple Placements
Customer Services Assistant Manager - My client is looking for someone someone who fully embraces world class service to join their growing and friendly team. They pride ourselves on making a difference to our customers and to be a step above the competition in our quality, care and attention. This role requires someone that is used to managing direct report and has Customer Service experience within an ecommerce logistics background. Key Responsibilities for Customer Services Assistant Manager : - Schedule monthly 1:1's with direct reports (Team Leaders & CS Support) - lead, mentor and coach them to achieve their targets - Welcome, train and embed new starters into the team before handing over to their Team Leader - Closely monitor new starters during the probation period to ensure training & KPIs are on target - Take ownership of the PDP & Training Programme in the CS Department. - Produce reports/summaries of the team's skill levels & ensure SMART targets are on track, supporting development and succession planning - Manage annual leave, sickness and overtime, ensuring adequate cover is maintained at all times - Act as an escalation point and provide guidance on best practice - Deliver quality, care and attention to customers at all times - Develop and demonstrate finger-tip knowledge of processes, keeping up to date with change - Create/update and maintain SOP documents and knowledgebase resources - Manage and update service alert notifications ensuring a timely turnaround to customers at all times - Provide feedback to the CS Manager about the team, customer experience and any wider issues that may arise - Provide assistance to the CS Manager & Head of CS with any ad-hoc requests, reports and projects - To be involved in the department's road map, working closely with the CS Manager & Head of CS - Act as a point of contact and provide cover in the absence of the CS Manager - All other reasonable requirements as specified by senior management Key skills & competencies for Customer Services Assistant Manager: - Genuine passion for customer care and quality service - Excellent people management skills & demonstrate emotional intelligence - Ability to lead, motivate, coach and mentor others - Confidence in managing challenging conversations should they arise i.e. performance management - Excellent listening & communication skills - written and verbal - Ability to prioritise and multi-task - Demonstrates honesty and integrity - Fast learner, adaptable & resilient - able to thrive in a fast-paced environment & work under pressure with positivity and a sleeves-rolled-up attitude - Attention to detail and accuracy, checking systems and spotting discrepancies - Ability to think outside the box and challenge when something doesn't seem right - Problem solving & decision making - thinks about problems carefully before action, asks the right questions and seeks solutions - Highly motivated - demonstrates a commitment to getting things done, follows tasks through - Comfortable with working remotely & can also work as part of a team - Confident using various computer systems & basic Microsoft Outlook/Word/Excel/PowerPoint skills Experience required for Customer Services Assistant Manager - 2+ years in Customer Service in a Team Leader or Assistant Manager role with management of direct reports - Experience in the eCommerce or logistics sector would be an advantage Full 1:1 training will be provided.
Jun 10, 2026
Full time
Customer Services Assistant Manager - My client is looking for someone someone who fully embraces world class service to join their growing and friendly team. They pride ourselves on making a difference to our customers and to be a step above the competition in our quality, care and attention. This role requires someone that is used to managing direct report and has Customer Service experience within an ecommerce logistics background. Key Responsibilities for Customer Services Assistant Manager : - Schedule monthly 1:1's with direct reports (Team Leaders & CS Support) - lead, mentor and coach them to achieve their targets - Welcome, train and embed new starters into the team before handing over to their Team Leader - Closely monitor new starters during the probation period to ensure training & KPIs are on target - Take ownership of the PDP & Training Programme in the CS Department. - Produce reports/summaries of the team's skill levels & ensure SMART targets are on track, supporting development and succession planning - Manage annual leave, sickness and overtime, ensuring adequate cover is maintained at all times - Act as an escalation point and provide guidance on best practice - Deliver quality, care and attention to customers at all times - Develop and demonstrate finger-tip knowledge of processes, keeping up to date with change - Create/update and maintain SOP documents and knowledgebase resources - Manage and update service alert notifications ensuring a timely turnaround to customers at all times - Provide feedback to the CS Manager about the team, customer experience and any wider issues that may arise - Provide assistance to the CS Manager & Head of CS with any ad-hoc requests, reports and projects - To be involved in the department's road map, working closely with the CS Manager & Head of CS - Act as a point of contact and provide cover in the absence of the CS Manager - All other reasonable requirements as specified by senior management Key skills & competencies for Customer Services Assistant Manager: - Genuine passion for customer care and quality service - Excellent people management skills & demonstrate emotional intelligence - Ability to lead, motivate, coach and mentor others - Confidence in managing challenging conversations should they arise i.e. performance management - Excellent listening & communication skills - written and verbal - Ability to prioritise and multi-task - Demonstrates honesty and integrity - Fast learner, adaptable & resilient - able to thrive in a fast-paced environment & work under pressure with positivity and a sleeves-rolled-up attitude - Attention to detail and accuracy, checking systems and spotting discrepancies - Ability to think outside the box and challenge when something doesn't seem right - Problem solving & decision making - thinks about problems carefully before action, asks the right questions and seeks solutions - Highly motivated - demonstrates a commitment to getting things done, follows tasks through - Comfortable with working remotely & can also work as part of a team - Confident using various computer systems & basic Microsoft Outlook/Word/Excel/PowerPoint skills Experience required for Customer Services Assistant Manager - 2+ years in Customer Service in a Team Leader or Assistant Manager role with management of direct reports - Experience in the eCommerce or logistics sector would be an advantage Full 1:1 training will be provided.
MorePeople
Ecommerce Sales Manager
MorePeople City, Swindon
What's in it for you? A genuine opportunity to take ownership of a key growth area within an established business. You'll have the autonomy to influence how ecommerce develops, work closely with experienced leadership, and play a big part in shaping the next chapter. Plus, you'll be joining a business where people know each other, decisions happen quickly, and good ideas don't get lost in layers of approval. What can I expect? This is an opportunity to join an established, growing business with a strong reputation in the outdoor living space, helping customers discover premium products and helping retail partners get the most from their online presence. The business already has a great platform. The products are there. The customers are there. Now they're looking for someone who can bring fresh ideas, commercial thinking and a bit of digital know-how to help unlock the next stage of growth. This isn't a "sit behind a screen and watch reports" ecommerce role. You'll be close to the products, close to customers, and part of the decisions that make a difference. About the job You'll be responsible for driving revenue, shaping commercial direction, and leading sales operations within the UK market. The role sits somewhere between commercial sales, ecommerce and account development, perfect for someone who understands that great online sales aren't just about clicking buttons and changing banners. You'll be responsible for: Developing and delivering the UK sales strategy, driving growth across ecommerce, retail and trade channels Owning commercial performance including forecasting, budgets, margins and sales reporting Maximising online sales performance through DTC, marketplaces, website optimisation and digital activity Building and strengthening relationships with key retail partners, garden centres and trade customers Identifying new growth opportunities, supporting brand development and improving customer journeys Representing the business externally while using market insight and data to shape future strategy You won't be inheriting a blank sheet of paper and you won't be expected to reinvent everything overnight. The opportunity is to understand what's working, challenge where needed, and keep things moving on an upward trajectory. Who will love this job? Someone who: Has experience across ecommerce and sales, ideally within consumer products in the Home, Garden or Outdoor Living categories Understands what makes an online customer journey work Enjoys analysing performance but also getting stuck into the detail Can build strong relationships with customers and internal teams Brings ideas, energy and a practical approach Is comfortable working independently and taking ownership Isn't afraid to say "have we thought about doing it this way?" This role will suit someone who enjoys being part of a smaller team where you can make a visible difference. Keen to find out more? Call Lucy on (phone number removed) or email (url removed).
Jun 09, 2026
Full time
What's in it for you? A genuine opportunity to take ownership of a key growth area within an established business. You'll have the autonomy to influence how ecommerce develops, work closely with experienced leadership, and play a big part in shaping the next chapter. Plus, you'll be joining a business where people know each other, decisions happen quickly, and good ideas don't get lost in layers of approval. What can I expect? This is an opportunity to join an established, growing business with a strong reputation in the outdoor living space, helping customers discover premium products and helping retail partners get the most from their online presence. The business already has a great platform. The products are there. The customers are there. Now they're looking for someone who can bring fresh ideas, commercial thinking and a bit of digital know-how to help unlock the next stage of growth. This isn't a "sit behind a screen and watch reports" ecommerce role. You'll be close to the products, close to customers, and part of the decisions that make a difference. About the job You'll be responsible for driving revenue, shaping commercial direction, and leading sales operations within the UK market. The role sits somewhere between commercial sales, ecommerce and account development, perfect for someone who understands that great online sales aren't just about clicking buttons and changing banners. You'll be responsible for: Developing and delivering the UK sales strategy, driving growth across ecommerce, retail and trade channels Owning commercial performance including forecasting, budgets, margins and sales reporting Maximising online sales performance through DTC, marketplaces, website optimisation and digital activity Building and strengthening relationships with key retail partners, garden centres and trade customers Identifying new growth opportunities, supporting brand development and improving customer journeys Representing the business externally while using market insight and data to shape future strategy You won't be inheriting a blank sheet of paper and you won't be expected to reinvent everything overnight. The opportunity is to understand what's working, challenge where needed, and keep things moving on an upward trajectory. Who will love this job? Someone who: Has experience across ecommerce and sales, ideally within consumer products in the Home, Garden or Outdoor Living categories Understands what makes an online customer journey work Enjoys analysing performance but also getting stuck into the detail Can build strong relationships with customers and internal teams Brings ideas, energy and a practical approach Is comfortable working independently and taking ownership Isn't afraid to say "have we thought about doing it this way?" This role will suit someone who enjoys being part of a smaller team where you can make a visible difference. Keen to find out more? Call Lucy on (phone number removed) or email (url removed).
Oxfam GB
Oxfam Retail Volunteer
Oxfam GB
Oxfam Retail Volunteer People become Oxfam charity shop volunteers for all sorts of reasons. But there's one thing that unites them: they're one-of-a-kind. Think global, volunteer local Oxfam retail volunteers make a real impact every shift and help us work towards a kinder and radically better world, one without poverty. For example, by giving just 4 hours a week for a year, you could help fund two Oxfam Water Tanks that provide safe, clean drinking water to a crisis-affected community. You can volunteer in one of our over 500 shops, superstores or hubs across the UK from the age of 14. Volunteering at Oxfam is the perfect way to make friends and gain new skills, whether you're looking to improve your CV, take on a new challenge or just have fun! Here's why Oxfam is the perfect opportunity for you: Be a Second-hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections - retail therapy with a purpose! Increase Your Skills: If you have a particular interest, you can build on it to gain valuable retail experience to add to your CV, such as merchandising, customer service, and teamwork. Find Your Community: Meet like-minded people who share your passion for a fairer world. Flexibility: We know life gets busy. That's why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference. What to expect from volunteering Volunteering in an Oxfam shop is a rewarding and hands-on experience where you'll be part of a friendly, inclusive team making a real difference. Whether you're sorting donations, serving customers, managing online sales, or supporting the shop's day-to-day operations, every task helps raise vital funds to fight poverty and inequality. You'll gain valuable skills, build confidence, and meet people from all walks of life - all while contributing to a cause you care about. No two days are the same, and there's a role to suit every interest, ability, and level of experience. What happens next? After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do help out. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!
Jun 09, 2026
Full time
Oxfam Retail Volunteer People become Oxfam charity shop volunteers for all sorts of reasons. But there's one thing that unites them: they're one-of-a-kind. Think global, volunteer local Oxfam retail volunteers make a real impact every shift and help us work towards a kinder and radically better world, one without poverty. For example, by giving just 4 hours a week for a year, you could help fund two Oxfam Water Tanks that provide safe, clean drinking water to a crisis-affected community. You can volunteer in one of our over 500 shops, superstores or hubs across the UK from the age of 14. Volunteering at Oxfam is the perfect way to make friends and gain new skills, whether you're looking to improve your CV, take on a new challenge or just have fun! Here's why Oxfam is the perfect opportunity for you: Be a Second-hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections - retail therapy with a purpose! Increase Your Skills: If you have a particular interest, you can build on it to gain valuable retail experience to add to your CV, such as merchandising, customer service, and teamwork. Find Your Community: Meet like-minded people who share your passion for a fairer world. Flexibility: We know life gets busy. That's why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference. What to expect from volunteering Volunteering in an Oxfam shop is a rewarding and hands-on experience where you'll be part of a friendly, inclusive team making a real difference. Whether you're sorting donations, serving customers, managing online sales, or supporting the shop's day-to-day operations, every task helps raise vital funds to fight poverty and inequality. You'll gain valuable skills, build confidence, and meet people from all walks of life - all while contributing to a cause you care about. No two days are the same, and there's a role to suit every interest, ability, and level of experience. What happens next? After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do help out. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!
Ecommerce Trading Executive
Salt Search
Ecommerce Trading Executive Location: London (Hybrid) Salary: Up to £40k DoE + Bonus I am partnering with a leading international consumer wellness business as they continue to invest in their ecommerce and digital growth strategy. We're looking for an Ecommerce Trading Executive to support the optimisation and trading of Shopify websites, marketplaces and Amazon channels across multiple global markets. This is a fantastic opportunity for someone with ecommerce or digital trading experience looking to develop their career within a fast-growing, digitally focused environment. The Role Working closely with the Social Commerce Manager, you'll support the day-to-day trading and performance of ecommerce channels, ensuring products, content and campaigns are executed effectively while helping to improve customer experience and online revenue. Key Responsibilities Manage and update Shopify websites, landing pages, product listings and promotional content Support campaign launches, homepage updates and trading activity across DTC sites, marketplaces and Amazon Maintain product information including descriptions, imagery, metadata and categorisation Optimise merchandising, navigation, collections and product pages to improve customer journeys Support SEO initiatives including keyword research, metadata updates and content optimisation Monitor website performance and identify opportunities to improve traffic, conversion and engagement Produce regular ecommerce performance reports using tools such as GA4 and Microsoft Clarity Support CRO initiatives, website enhancements and ecommerce development projects Conduct QA testing and liaise with agencies and internal stakeholders on digital improvements About You Experience in ecommerce, digital trading or online merchandising Shopify experience (or a similar ecommerce platform) Understanding of ecommerce merchandising, customer journeys and digital trading principles Knowledge of SEO and ecommerce analytics Experience with GA4, Clarity, SEMrush or similar tools is advantageous Strong attention to detail, organisation and communication skills Comfortable managing multiple projects in a fast-paced environment Why Apply? Join a recognised international consumer brand Gain exposure to global ecommerce operations and digital channels Work across Shopify, Amazon, SEO, CRO and ecommerce optimisation Excellent opportunity for career development within a growing digital team Interested? Apply now or get in touch with Salt for a confidential conversation. Rates depend on experience and client requirements
Jun 09, 2026
Full time
Ecommerce Trading Executive Location: London (Hybrid) Salary: Up to £40k DoE + Bonus I am partnering with a leading international consumer wellness business as they continue to invest in their ecommerce and digital growth strategy. We're looking for an Ecommerce Trading Executive to support the optimisation and trading of Shopify websites, marketplaces and Amazon channels across multiple global markets. This is a fantastic opportunity for someone with ecommerce or digital trading experience looking to develop their career within a fast-growing, digitally focused environment. The Role Working closely with the Social Commerce Manager, you'll support the day-to-day trading and performance of ecommerce channels, ensuring products, content and campaigns are executed effectively while helping to improve customer experience and online revenue. Key Responsibilities Manage and update Shopify websites, landing pages, product listings and promotional content Support campaign launches, homepage updates and trading activity across DTC sites, marketplaces and Amazon Maintain product information including descriptions, imagery, metadata and categorisation Optimise merchandising, navigation, collections and product pages to improve customer journeys Support SEO initiatives including keyword research, metadata updates and content optimisation Monitor website performance and identify opportunities to improve traffic, conversion and engagement Produce regular ecommerce performance reports using tools such as GA4 and Microsoft Clarity Support CRO initiatives, website enhancements and ecommerce development projects Conduct QA testing and liaise with agencies and internal stakeholders on digital improvements About You Experience in ecommerce, digital trading or online merchandising Shopify experience (or a similar ecommerce platform) Understanding of ecommerce merchandising, customer journeys and digital trading principles Knowledge of SEO and ecommerce analytics Experience with GA4, Clarity, SEMrush or similar tools is advantageous Strong attention to detail, organisation and communication skills Comfortable managing multiple projects in a fast-paced environment Why Apply? Join a recognised international consumer brand Gain exposure to global ecommerce operations and digital channels Work across Shopify, Amazon, SEO, CRO and ecommerce optimisation Excellent opportunity for career development within a growing digital team Interested? Apply now or get in touch with Salt for a confidential conversation. Rates depend on experience and client requirements
Delamode International Logistics Ltd
Business Development Manager - Freight Forwarder
Delamode International Logistics Ltd Southampton, Hampshire
Business Development Manager - Freight Forwarder Southampton £45,000.00 - £50,000.00 Do you have experience in freight forwarding sales, logistics solutions, or eCommerce fulfilment Are you commercially driven, highly organised and motivated by identifying new business opportunities, developing customer relationships and converting tailored logistics solutions into long-term commercial partnerships We are looking for a proactive and customer-focused Business Development Manager to join our Freight Forwarding and eCommerce Logistics team. This role will play a key part in driving business growth across freight forwarding, customs, fulfilment, and warehousing services by developing new sales opportunities, managing customer relationships, and supporting long-term commercial success. Working closely with Operations, Client Services, and the wider commercial team, you will help deliver tailored logistics solutions across air, sea, road freight, customs brokerage, and fulfilment services. Your key responsibilities will be to: Source and develop new business opportunities through proactive sales activity and collaboration with Operations teams. Research, identify and qualify prospective customers within target markets. Build and manage a structured sales pipeline using CRM systems. Arrange meetings and calls with prospective customers to understand their logistics requirements and provide tailored solutions. Develop tailored proposals and presentations that address customer needs, service requirements and commercial objectives. Support the preparation and presentation of competitive multimodal pricing solutions. Monitor Market trends, customer requirements and competitor activity to help identify new business opportunities. Build and maintain strong relationships with prospective and existing customers. Support customer retention and identify opportunities to grow existing accounts. Act as a key point of contact for customer enquiries and quotations across Air, Ocean, EU Road, Brokerage, Fulfilment and Warehousing services. Contribute to commercial growth strategies focused on profitability and customer service. Support marketing and networking activity including LinkedIn engagement and trade events. Prepare sales reports and pipeline updates for the Commercial Director. Build relationships with third-party suppliers and service providers to support competitive solutions. Support achievement of agreed sales targets and business objectives. The ideal candidate will have: Experience in freight forwarding, logistics, supply chain, or internal sales roles with the ability to identify and develop new business opportunities. Strong understanding of multimodal freight services including air, sea, and road freight. A proactive approach to prospecting, negotiation and consultative selling. The ability to interpret customer, market and competitor information to identify trends and opportunities. Experience managing sales pipelines, quotations, and CRM systems. Confident communication skills with the ability to build credibility and maintain effective relationships with customers and colleagues. Commercial awareness with a clear focus on customer service, revenue growth and profitability. Ability to work collaboratively across sales, operations and customer service teams. A well-organised and structured approach, with the ability to manage multiple priorities and follow opportunities through to completion. Experience within eCommerce, FBA fulfilment, customs, or warehousing environments would be beneficial. Benefits In addition to the salary advertised, this role offers the opportunity to increase overall earnings through a bonus scheme linked to agreed sales targets and business growth. 25 holiday days per year plus 8 statutory days, increasing to 26 days after two years' service and 27 days after four years' service. Membership of the Company Group Life Assurance Scheme which is currently three times annual salary. The Company operates a Group Personal Pension Plan which complies with current Workplace Pension legislation. Enrolment into the Health Shield Cash Plan after successful completion of probation period. Free on-site car parking. Length of service awards. Enhanced maternity / paternity pay with qualifying service. If you are interested in this exciting opportunity and believe you have the appropriate skills and experience, we'd love to hear from you. Please click apply and you will be taken to our careers page to complete your application.
Jun 09, 2026
Full time
Business Development Manager - Freight Forwarder Southampton £45,000.00 - £50,000.00 Do you have experience in freight forwarding sales, logistics solutions, or eCommerce fulfilment Are you commercially driven, highly organised and motivated by identifying new business opportunities, developing customer relationships and converting tailored logistics solutions into long-term commercial partnerships We are looking for a proactive and customer-focused Business Development Manager to join our Freight Forwarding and eCommerce Logistics team. This role will play a key part in driving business growth across freight forwarding, customs, fulfilment, and warehousing services by developing new sales opportunities, managing customer relationships, and supporting long-term commercial success. Working closely with Operations, Client Services, and the wider commercial team, you will help deliver tailored logistics solutions across air, sea, road freight, customs brokerage, and fulfilment services. Your key responsibilities will be to: Source and develop new business opportunities through proactive sales activity and collaboration with Operations teams. Research, identify and qualify prospective customers within target markets. Build and manage a structured sales pipeline using CRM systems. Arrange meetings and calls with prospective customers to understand their logistics requirements and provide tailored solutions. Develop tailored proposals and presentations that address customer needs, service requirements and commercial objectives. Support the preparation and presentation of competitive multimodal pricing solutions. Monitor Market trends, customer requirements and competitor activity to help identify new business opportunities. Build and maintain strong relationships with prospective and existing customers. Support customer retention and identify opportunities to grow existing accounts. Act as a key point of contact for customer enquiries and quotations across Air, Ocean, EU Road, Brokerage, Fulfilment and Warehousing services. Contribute to commercial growth strategies focused on profitability and customer service. Support marketing and networking activity including LinkedIn engagement and trade events. Prepare sales reports and pipeline updates for the Commercial Director. Build relationships with third-party suppliers and service providers to support competitive solutions. Support achievement of agreed sales targets and business objectives. The ideal candidate will have: Experience in freight forwarding, logistics, supply chain, or internal sales roles with the ability to identify and develop new business opportunities. Strong understanding of multimodal freight services including air, sea, and road freight. A proactive approach to prospecting, negotiation and consultative selling. The ability to interpret customer, market and competitor information to identify trends and opportunities. Experience managing sales pipelines, quotations, and CRM systems. Confident communication skills with the ability to build credibility and maintain effective relationships with customers and colleagues. Commercial awareness with a clear focus on customer service, revenue growth and profitability. Ability to work collaboratively across sales, operations and customer service teams. A well-organised and structured approach, with the ability to manage multiple priorities and follow opportunities through to completion. Experience within eCommerce, FBA fulfilment, customs, or warehousing environments would be beneficial. Benefits In addition to the salary advertised, this role offers the opportunity to increase overall earnings through a bonus scheme linked to agreed sales targets and business growth. 25 holiday days per year plus 8 statutory days, increasing to 26 days after two years' service and 27 days after four years' service. Membership of the Company Group Life Assurance Scheme which is currently three times annual salary. The Company operates a Group Personal Pension Plan which complies with current Workplace Pension legislation. Enrolment into the Health Shield Cash Plan after successful completion of probation period. Free on-site car parking. Length of service awards. Enhanced maternity / paternity pay with qualifying service. If you are interested in this exciting opportunity and believe you have the appropriate skills and experience, we'd love to hear from you. Please click apply and you will be taken to our careers page to complete your application.
THE CHANNEL RECRUITER LTD
Ecommerce Performance Marketing Manager
THE CHANNEL RECRUITER LTD Reading, Berkshire
JOB TITLE: Ecommerce Performance Marketing Manager SALARY: £35,000-£45,000 + benefits LOCATION: Reading (Full-Time Office Based) Drive ecommerce growth, scale performance, and take ownership of paid media strategy for a globally recognised technology brand. We're looking for a commercially driven Ecommerce Performance Marketing Manager to lead high-performing Google Ads campaigns, optimise customer acquisition, and drive D2C revenue growth across the UK market. The Role - Ecommerce Performance Marketing Manager In this role you will own and optimise paid media campaigns across Google Ads, Bing Ads and emerging AI advertising platforms, scaling campaigns across Search, Shopping, Performance Max, Demand Gen and Remarketing. In addition, you'll have the following responsibilities: Working closely with external agencies to improve campaign performance and deliver growth targets. Managing and optimising Google Merchant Centre and product feed performance. Testing audiences, creatives, bidding strategies and landing pages to maximise ROAS and conversion performance. Managing paid media budgets and identifying new growth opportunities. Collaborating with SEO, Content and Paid Social teams to support a joined-up acquisition strategy. Analysing campaign performance and providing clear, actionable insights. Monitoring key KPIs including ROAS, CPA, conversion rate and revenue growth. What You'll Need to Succeed We are looking for an experienced performance marketer who has worked within an ecommerce, retail or D2C product-led environment, whether that be Consumer Electronics, Accessories, IT Hardware, Homeware, FMCG or a similar product-focused brand. In addition, you'll need the following skills and experience: 3+ years' experience managing Google Ads campaigns, either agency-side or in-house. Strong experience across Search, Shopping, Performance Max and Demand Gen campaigns. Experience with Google Merchant Centre and product feed optimisation. Experience managing external agencies and delivering against commercial targets. Good understanding of Paid Social and SEO within a wider acquisition strategy. Strong analytical and problem-solving skills with a commercial mindset. Excellent communication and stakeholder management skills. Comfortable working in a fast-paced, performance-driven environment. Interest in AI advertising, automation and emerging digital marketing trends is advantageous. Please note: This role is focused on ecommerce and physical products. Candidates whose experience is primarily within SaaS, recruitment marketing, lead generation or B2B demand generation may be less aligned to the requirements of this position. We are a Disability Confident Employer (Level 1) and are committed to providing reasonable adjustments to ensure an inclusive recruitment process. If you require any accommodations, please contact Zoe Chatley at .
Jun 09, 2026
Full time
JOB TITLE: Ecommerce Performance Marketing Manager SALARY: £35,000-£45,000 + benefits LOCATION: Reading (Full-Time Office Based) Drive ecommerce growth, scale performance, and take ownership of paid media strategy for a globally recognised technology brand. We're looking for a commercially driven Ecommerce Performance Marketing Manager to lead high-performing Google Ads campaigns, optimise customer acquisition, and drive D2C revenue growth across the UK market. The Role - Ecommerce Performance Marketing Manager In this role you will own and optimise paid media campaigns across Google Ads, Bing Ads and emerging AI advertising platforms, scaling campaigns across Search, Shopping, Performance Max, Demand Gen and Remarketing. In addition, you'll have the following responsibilities: Working closely with external agencies to improve campaign performance and deliver growth targets. Managing and optimising Google Merchant Centre and product feed performance. Testing audiences, creatives, bidding strategies and landing pages to maximise ROAS and conversion performance. Managing paid media budgets and identifying new growth opportunities. Collaborating with SEO, Content and Paid Social teams to support a joined-up acquisition strategy. Analysing campaign performance and providing clear, actionable insights. Monitoring key KPIs including ROAS, CPA, conversion rate and revenue growth. What You'll Need to Succeed We are looking for an experienced performance marketer who has worked within an ecommerce, retail or D2C product-led environment, whether that be Consumer Electronics, Accessories, IT Hardware, Homeware, FMCG or a similar product-focused brand. In addition, you'll need the following skills and experience: 3+ years' experience managing Google Ads campaigns, either agency-side or in-house. Strong experience across Search, Shopping, Performance Max and Demand Gen campaigns. Experience with Google Merchant Centre and product feed optimisation. Experience managing external agencies and delivering against commercial targets. Good understanding of Paid Social and SEO within a wider acquisition strategy. Strong analytical and problem-solving skills with a commercial mindset. Excellent communication and stakeholder management skills. Comfortable working in a fast-paced, performance-driven environment. Interest in AI advertising, automation and emerging digital marketing trends is advantageous. Please note: This role is focused on ecommerce and physical products. Candidates whose experience is primarily within SaaS, recruitment marketing, lead generation or B2B demand generation may be less aligned to the requirements of this position. We are a Disability Confident Employer (Level 1) and are committed to providing reasonable adjustments to ensure an inclusive recruitment process. If you require any accommodations, please contact Zoe Chatley at .
Office Angels
Senior Retail Marketing Manager - Must Drive
Office Angels Leicester, Leicestershire
Senior Retail Marketing Manager - must drive and must be from Retail The Role We are seeking a hands-on Senior Retail Marketing Manager to lead and deliver multi-channel marketing activity across a fast-paced retail business. This is a highly operational role requiring someone who can personally create, manage and execute campaigns rather than simply delegate. Strong digital marketing capability is essential and non-negotiable as the business continues to grow its online and ecommerce presence. The successful candidate will be commercially minded, creative, organised and confident working across both digital and traditional retail marketing channels. Key Responsibilities Lead all retail marketing activity across digital and in-store channels Create and deliver multi-channel marketing campaigns across digital, print and POS Manage website content, promotions, landing pages and ecommerce updates Produce engaging content for social media, email marketing and online campaigns Work closely with the videography team to deliver high-quality visual and video content Support new store openings including local marketing, PR and press releases Create in-store marketing materials including window posters, POS and promotional assets Use AI tools and emerging technology to improve marketing output and efficiency Monitor campaign performance and report on results and engagement Manage and support 1 direct report while coordinating wider content workflows Candidate Requirements Proven experience in a Marketing Manager role within retail Strong digital marketing background - essential Hands-on content creation experience across multiple channels Experience managing websites, ecommerce content and digital campaigns Understanding of retail marketing, POS and in-store promotions Experience supporting store openings and local marketing campaigns Strong social media and customer engagement knowledge Comfortable using AI within marketing workflows Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 09, 2026
Full time
Senior Retail Marketing Manager - must drive and must be from Retail The Role We are seeking a hands-on Senior Retail Marketing Manager to lead and deliver multi-channel marketing activity across a fast-paced retail business. This is a highly operational role requiring someone who can personally create, manage and execute campaigns rather than simply delegate. Strong digital marketing capability is essential and non-negotiable as the business continues to grow its online and ecommerce presence. The successful candidate will be commercially minded, creative, organised and confident working across both digital and traditional retail marketing channels. Key Responsibilities Lead all retail marketing activity across digital and in-store channels Create and deliver multi-channel marketing campaigns across digital, print and POS Manage website content, promotions, landing pages and ecommerce updates Produce engaging content for social media, email marketing and online campaigns Work closely with the videography team to deliver high-quality visual and video content Support new store openings including local marketing, PR and press releases Create in-store marketing materials including window posters, POS and promotional assets Use AI tools and emerging technology to improve marketing output and efficiency Monitor campaign performance and report on results and engagement Manage and support 1 direct report while coordinating wider content workflows Candidate Requirements Proven experience in a Marketing Manager role within retail Strong digital marketing background - essential Hands-on content creation experience across multiple channels Experience managing websites, ecommerce content and digital campaigns Understanding of retail marketing, POS and in-store promotions Experience supporting store openings and local marketing campaigns Strong social media and customer engagement knowledge Comfortable using AI within marketing workflows Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Wallace Hind Selection LTD
Sales Executive
Wallace Hind Selection LTD Colden Common, Hampshire
We are a rapidly growing UK-based (Hampshire) logistics company. We focus on storage, eCommerce fulfillment, contract packing, shrink sleeving, pick and pack and distribution. Operating from our custom-built facility, we now need a proactive, autonomous business development specialist to help us reach our targets of doubling our turnover this year and next! BASIC SALARY: up to £45,000 BENEFITS: Bonus / Commission Pension 25 Days Holiday + stats LOCATION: Office Based (Hampshire) COMMUTABLE LOCATIONS: Basingstoke, Farnborough, Reading, Winchester, Swindon, Andover, Wokingham JOB DESCRIPTION: Sales Executive - Fulfilment - Beverages, Supplements, Personal Care As our Sales Executive your key responsibility is to grow our eCommerce fulfillment services in the UK. Reporting directly to the Sales Manager, you will form a crucial part of our current sales team. This is a new business focussed role, so you will thrive on chasing the sale, but, then be keen to pass the work to our customer delivery team and move onto the next prospect. As well as this you will also: Ensure we effectively market map our target customers and industries whilst maintaining CRM system information, so we know our metrics in terms of success Develop and implement a sales strategy for your product / service Oversee and manage any new business opportunities in your area Stay updated on industry trends and competitor activities, sales performance and market trends etc. PERSON SPECIFICATION: Sales Executive - Fulfilment - Beverages, Supplements, Personal Care Ultimately, you will have already been a successful salesperson with a desire and drive to do more. You may have come from a logistics or fulfilment background or work in food and beverage, maybe you have sold into these areas and have exposure to the right level of decision maker? Whatever your background, you are ready for your next step and to join a business that is experiencing rapid growth. Ideally you will have, Some exposure to eCommerce fulfillment, contract packing, beverages and an understanding of the types of contacts you need to generate business in this arena Prolonged experience of managing your own diary and prospecting defined markets with little or no supervision The drive and desire to always be looking for the next sale, this role really will suit someone who is always looking for the next deal Experience of generating your own business, you will need to prospect and generate your own business in order to be successful in this role It would be ideal if you have worked in a contract manufacturing environment and have a knowledge of how this service fits into the supply chain of health and beauty products, but ultimately the right person with the right attitude and drive is the most important thing. THE COMPANY: We work with businesses of all shapes and sizes, from small start-ups to global players. We deliver tailored, no fuss logistics solutions that make sense. If you want your orders picked, packed and shipped methodically and with no fuss, we have you covered. We have incredible capacity for sleeving too, over 100,000 cans required? We can cover that no problem. We support both B2B and D2C fulfillment, delivering seamless integration across multiple channels. INTERESTED? Please click apply. You will receive an acknowledgment of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MT18488, Wallace Hind Selection
Jun 08, 2026
Full time
We are a rapidly growing UK-based (Hampshire) logistics company. We focus on storage, eCommerce fulfillment, contract packing, shrink sleeving, pick and pack and distribution. Operating from our custom-built facility, we now need a proactive, autonomous business development specialist to help us reach our targets of doubling our turnover this year and next! BASIC SALARY: up to £45,000 BENEFITS: Bonus / Commission Pension 25 Days Holiday + stats LOCATION: Office Based (Hampshire) COMMUTABLE LOCATIONS: Basingstoke, Farnborough, Reading, Winchester, Swindon, Andover, Wokingham JOB DESCRIPTION: Sales Executive - Fulfilment - Beverages, Supplements, Personal Care As our Sales Executive your key responsibility is to grow our eCommerce fulfillment services in the UK. Reporting directly to the Sales Manager, you will form a crucial part of our current sales team. This is a new business focussed role, so you will thrive on chasing the sale, but, then be keen to pass the work to our customer delivery team and move onto the next prospect. As well as this you will also: Ensure we effectively market map our target customers and industries whilst maintaining CRM system information, so we know our metrics in terms of success Develop and implement a sales strategy for your product / service Oversee and manage any new business opportunities in your area Stay updated on industry trends and competitor activities, sales performance and market trends etc. PERSON SPECIFICATION: Sales Executive - Fulfilment - Beverages, Supplements, Personal Care Ultimately, you will have already been a successful salesperson with a desire and drive to do more. You may have come from a logistics or fulfilment background or work in food and beverage, maybe you have sold into these areas and have exposure to the right level of decision maker? Whatever your background, you are ready for your next step and to join a business that is experiencing rapid growth. Ideally you will have, Some exposure to eCommerce fulfillment, contract packing, beverages and an understanding of the types of contacts you need to generate business in this arena Prolonged experience of managing your own diary and prospecting defined markets with little or no supervision The drive and desire to always be looking for the next sale, this role really will suit someone who is always looking for the next deal Experience of generating your own business, you will need to prospect and generate your own business in order to be successful in this role It would be ideal if you have worked in a contract manufacturing environment and have a knowledge of how this service fits into the supply chain of health and beauty products, but ultimately the right person with the right attitude and drive is the most important thing. THE COMPANY: We work with businesses of all shapes and sizes, from small start-ups to global players. We deliver tailored, no fuss logistics solutions that make sense. If you want your orders picked, packed and shipped methodically and with no fuss, we have you covered. We have incredible capacity for sleeving too, over 100,000 cans required? We can cover that no problem. We support both B2B and D2C fulfillment, delivering seamless integration across multiple channels. INTERESTED? Please click apply. You will receive an acknowledgment of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MT18488, Wallace Hind Selection
Wallace Hind Selection LTD
Sales Executive
Wallace Hind Selection LTD City, Swindon
We are a rapidly growing UK-based (Hampshire) logistics company. We focus on storage, eCommerce fulfillment, contract packing, shrink sleeving, pick and pack and distribution. Operating from our custom-built facility, we now need a proactive, autonomous business development specialist to help us reach our targets of doubling our turnover this year and next! BASIC SALARY: up to £45,000 BENEFITS: Bonus / Commission Pension 25 Days Holiday + stats LOCATION: Office Based (Hampshire) COMMUTABLE LOCATIONS: Basingstoke, Farnborough, Reading, Winchester, Swindon, Andover, Wokingham JOB DESCRIPTION: Sales Executive - Fulfilment - Beverages, Supplements, Personal Care As our Sales Executive your key responsibility is to grow our eCommerce fulfillment services in the UK. Reporting directly to the Sales Manager, you will form a crucial part of our current sales team. This is a new business focussed role, so you will thrive on chasing the sale, but, then be keen to pass the work to our customer delivery team and move onto the next prospect. As well as this you will also: Ensure we effectively market map our target customers and industries whilst maintaining CRM system information, so we know our metrics in terms of success Develop and implement a sales strategy for your product / service Oversee and manage any new business opportunities in your area Stay updated on industry trends and competitor activities, sales performance and market trends etc. PERSON SPECIFICATION: Sales Executive - Fulfilment - Beverages, Supplements, Personal Care Ultimately, you will have already been a successful salesperson with a desire and drive to do more. You may have come from a logistics or fulfilment background or work in food and beverage, maybe you have sold into these areas and have exposure to the right level of decision maker? Whatever your background, you are ready for your next step and to join a business that is experiencing rapid growth. Ideally you will have, Some exposure to eCommerce fulfillment, contract packing, beverages and an understanding of the types of contacts you need to generate business in this arena Prolonged experience of managing your own diary and prospecting defined markets with little or no supervision The drive and desire to always be looking for the next sale, this role really will suit someone who is always looking for the next deal Experience of generating your own business, you will need to prospect and generate your own business in order to be successful in this role It would be ideal if you have worked in a contract manufacturing environment and have a knowledge of how this service fits into the supply chain of health and beauty products, but ultimately the right person with the right attitude and drive is the most important thing. THE COMPANY: We work with businesses of all shapes and sizes, from small start-ups to global players. We deliver tailored, no fuss logistics solutions that make sense. If you want your orders picked, packed and shipped methodically and with no fuss, we have you covered. We have incredible capacity for sleeving too, over 100,000 cans required? We can cover that no problem. We support both B2B and D2C fulfillment, delivering seamless integration across multiple channels. INTERESTED? Please click apply. You will receive an acknowledgment of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MT18488, Wallace Hind Selection
Jun 08, 2026
Full time
We are a rapidly growing UK-based (Hampshire) logistics company. We focus on storage, eCommerce fulfillment, contract packing, shrink sleeving, pick and pack and distribution. Operating from our custom-built facility, we now need a proactive, autonomous business development specialist to help us reach our targets of doubling our turnover this year and next! BASIC SALARY: up to £45,000 BENEFITS: Bonus / Commission Pension 25 Days Holiday + stats LOCATION: Office Based (Hampshire) COMMUTABLE LOCATIONS: Basingstoke, Farnborough, Reading, Winchester, Swindon, Andover, Wokingham JOB DESCRIPTION: Sales Executive - Fulfilment - Beverages, Supplements, Personal Care As our Sales Executive your key responsibility is to grow our eCommerce fulfillment services in the UK. Reporting directly to the Sales Manager, you will form a crucial part of our current sales team. This is a new business focussed role, so you will thrive on chasing the sale, but, then be keen to pass the work to our customer delivery team and move onto the next prospect. As well as this you will also: Ensure we effectively market map our target customers and industries whilst maintaining CRM system information, so we know our metrics in terms of success Develop and implement a sales strategy for your product / service Oversee and manage any new business opportunities in your area Stay updated on industry trends and competitor activities, sales performance and market trends etc. PERSON SPECIFICATION: Sales Executive - Fulfilment - Beverages, Supplements, Personal Care Ultimately, you will have already been a successful salesperson with a desire and drive to do more. You may have come from a logistics or fulfilment background or work in food and beverage, maybe you have sold into these areas and have exposure to the right level of decision maker? Whatever your background, you are ready for your next step and to join a business that is experiencing rapid growth. Ideally you will have, Some exposure to eCommerce fulfillment, contract packing, beverages and an understanding of the types of contacts you need to generate business in this arena Prolonged experience of managing your own diary and prospecting defined markets with little or no supervision The drive and desire to always be looking for the next sale, this role really will suit someone who is always looking for the next deal Experience of generating your own business, you will need to prospect and generate your own business in order to be successful in this role It would be ideal if you have worked in a contract manufacturing environment and have a knowledge of how this service fits into the supply chain of health and beauty products, but ultimately the right person with the right attitude and drive is the most important thing. THE COMPANY: We work with businesses of all shapes and sizes, from small start-ups to global players. We deliver tailored, no fuss logistics solutions that make sense. If you want your orders picked, packed and shipped methodically and with no fuss, we have you covered. We have incredible capacity for sleeving too, over 100,000 cans required? We can cover that no problem. We support both B2B and D2C fulfillment, delivering seamless integration across multiple channels. INTERESTED? Please click apply. You will receive an acknowledgment of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MT18488, Wallace Hind Selection
Wallace Hind Selection LTD
Sales Executive
Wallace Hind Selection LTD Andover, Hampshire
We are a rapidly growing UK-based (Hampshire) logistics company. We focus on storage, eCommerce fulfillment, contract packing, shrink sleeving, pick and pack and distribution. Operating from our custom-built facility, we now need a proactive, autonomous business development specialist to help us reach our targets of doubling our turnover this year and next! BASIC SALARY: up to £45,000 BENEFITS: Bonus / Commission Pension 25 Days Holiday + stats LOCATION: Office Based (Hampshire) COMMUTABLE LOCATIONS: Basingstoke, Farnborough, Reading, Winchester, Swindon, Andover, Wokingham JOB DESCRIPTION: Sales Executive - Fulfilment - Beverages, Supplements, Personal Care As our Sales Executive your key responsibility is to grow our eCommerce fulfillment services in the UK. Reporting directly to the Sales Manager, you will form a crucial part of our current sales team. This is a new business focussed role, so you will thrive on chasing the sale, but, then be keen to pass the work to our customer delivery team and move onto the next prospect. As well as this you will also: Ensure we effectively market map our target customers and industries whilst maintaining CRM system information, so we know our metrics in terms of success Develop and implement a sales strategy for your product / service Oversee and manage any new business opportunities in your area Stay updated on industry trends and competitor activities, sales performance and market trends etc. PERSON SPECIFICATION: Sales Executive - Fulfilment - Beverages, Supplements, Personal Care Ultimately, you will have already been a successful salesperson with a desire and drive to do more. You may have come from a logistics or fulfilment background or work in food and beverage, maybe you have sold into these areas and have exposure to the right level of decision maker? Whatever your background, you are ready for your next step and to join a business that is experiencing rapid growth. Ideally you will have, Some exposure to eCommerce fulfillment, contract packing, beverages and an understanding of the types of contacts you need to generate business in this arena Prolonged experience of managing your own diary and prospecting defined markets with little or no supervision The drive and desire to always be looking for the next sale, this role really will suit someone who is always looking for the next deal Experience of generating your own business, you will need to prospect and generate your own business in order to be successful in this role It would be ideal if you have worked in a contract manufacturing environment and have a knowledge of how this service fits into the supply chain of health and beauty products, but ultimately the right person with the right attitude and drive is the most important thing. THE COMPANY: We work with businesses of all shapes and sizes, from small start-ups to global players. We deliver tailored, no fuss logistics solutions that make sense. If you want your orders picked, packed and shipped methodically and with no fuss, we have you covered. We have incredible capacity for sleeving too, over 100,000 cans required? We can cover that no problem. We support both B2B and D2C fulfillment, delivering seamless integration across multiple channels. INTERESTED? Please click apply. You will receive an acknowledgment of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MT18488, Wallace Hind Selection
Jun 08, 2026
Full time
We are a rapidly growing UK-based (Hampshire) logistics company. We focus on storage, eCommerce fulfillment, contract packing, shrink sleeving, pick and pack and distribution. Operating from our custom-built facility, we now need a proactive, autonomous business development specialist to help us reach our targets of doubling our turnover this year and next! BASIC SALARY: up to £45,000 BENEFITS: Bonus / Commission Pension 25 Days Holiday + stats LOCATION: Office Based (Hampshire) COMMUTABLE LOCATIONS: Basingstoke, Farnborough, Reading, Winchester, Swindon, Andover, Wokingham JOB DESCRIPTION: Sales Executive - Fulfilment - Beverages, Supplements, Personal Care As our Sales Executive your key responsibility is to grow our eCommerce fulfillment services in the UK. Reporting directly to the Sales Manager, you will form a crucial part of our current sales team. This is a new business focussed role, so you will thrive on chasing the sale, but, then be keen to pass the work to our customer delivery team and move onto the next prospect. As well as this you will also: Ensure we effectively market map our target customers and industries whilst maintaining CRM system information, so we know our metrics in terms of success Develop and implement a sales strategy for your product / service Oversee and manage any new business opportunities in your area Stay updated on industry trends and competitor activities, sales performance and market trends etc. PERSON SPECIFICATION: Sales Executive - Fulfilment - Beverages, Supplements, Personal Care Ultimately, you will have already been a successful salesperson with a desire and drive to do more. You may have come from a logistics or fulfilment background or work in food and beverage, maybe you have sold into these areas and have exposure to the right level of decision maker? Whatever your background, you are ready for your next step and to join a business that is experiencing rapid growth. Ideally you will have, Some exposure to eCommerce fulfillment, contract packing, beverages and an understanding of the types of contacts you need to generate business in this arena Prolonged experience of managing your own diary and prospecting defined markets with little or no supervision The drive and desire to always be looking for the next sale, this role really will suit someone who is always looking for the next deal Experience of generating your own business, you will need to prospect and generate your own business in order to be successful in this role It would be ideal if you have worked in a contract manufacturing environment and have a knowledge of how this service fits into the supply chain of health and beauty products, but ultimately the right person with the right attitude and drive is the most important thing. THE COMPANY: We work with businesses of all shapes and sizes, from small start-ups to global players. We deliver tailored, no fuss logistics solutions that make sense. If you want your orders picked, packed and shipped methodically and with no fuss, we have you covered. We have incredible capacity for sleeving too, over 100,000 cans required? We can cover that no problem. We support both B2B and D2C fulfillment, delivering seamless integration across multiple channels. INTERESTED? Please click apply. You will receive an acknowledgment of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MT18488, Wallace Hind Selection
Wallace Hind Selection LTD
Sales Executive
Wallace Hind Selection LTD Basingstoke, Hampshire
We are a rapidly growing UK-based (Hampshire) logistics company. We focus on storage, eCommerce fulfillment, contract packing, shrink sleeving, pick and pack and distribution. Operating from our custom-built facility, we now need a proactive, autonomous business development specialist to help us reach our targets of doubling our turnover this year and next! BASIC SALARY: up to £45,000 BENEFITS: Bonus / Commission Pension 25 Days Holiday + stats LOCATION: Office Based (Hampshire) COMMUTABLE LOCATIONS: Basingstoke, Farnborough, Reading, Winchester, Swindon, Andover, Wokingham JOB DESCRIPTION: Sales Executive - Fulfilment - Beverages, Supplements, Personal Care As our Sales Executive your key responsibility is to grow our eCommerce fulfillment services in the UK. Reporting directly to the Sales Manager, you will form a crucial part of our current sales team. This is a new business focussed role, so you will thrive on chasing the sale, but, then be keen to pass the work to our customer delivery team and move onto the next prospect. As well as this you will also: Ensure we effectively market map our target customers and industries whilst maintaining CRM system information, so we know our metrics in terms of success Develop and implement a sales strategy for your product / service Oversee and manage any new business opportunities in your area Stay updated on industry trends and competitor activities, sales performance and market trends etc. PERSON SPECIFICATION: Sales Executive - Fulfilment - Beverages, Supplements, Personal Care Ultimately, you will have already been a successful salesperson with a desire and drive to do more. You may have come from a logistics or fulfilment background or work in food and beverage, maybe you have sold into these areas and have exposure to the right level of decision maker? Whatever your background, you are ready for your next step and to join a business that is experiencing rapid growth. Ideally you will have, Some exposure to eCommerce fulfillment, contract packing, beverages and an understanding of the types of contacts you need to generate business in this arena Prolonged experience of managing your own diary and prospecting defined markets with little or no supervision The drive and desire to always be looking for the next sale, this role really will suit someone who is always looking for the next deal Experience of generating your own business, you will need to prospect and generate your own business in order to be successful in this role It would be ideal if you have worked in a contract manufacturing environment and have a knowledge of how this service fits into the supply chain of health and beauty products, but ultimately the right person with the right attitude and drive is the most important thing. THE COMPANY: We work with businesses of all shapes and sizes, from small start-ups to global players. We deliver tailored, no fuss logistics solutions that make sense. If you want your orders picked, packed and shipped methodically and with no fuss, we have you covered. We have incredible capacity for sleeving too, over 100,000 cans required? We can cover that no problem. We support both B2B and D2C fulfillment, delivering seamless integration across multiple channels. INTERESTED? Please click apply. You will receive an acknowledgment of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MT18488, Wallace Hind Selection
Jun 08, 2026
Full time
We are a rapidly growing UK-based (Hampshire) logistics company. We focus on storage, eCommerce fulfillment, contract packing, shrink sleeving, pick and pack and distribution. Operating from our custom-built facility, we now need a proactive, autonomous business development specialist to help us reach our targets of doubling our turnover this year and next! BASIC SALARY: up to £45,000 BENEFITS: Bonus / Commission Pension 25 Days Holiday + stats LOCATION: Office Based (Hampshire) COMMUTABLE LOCATIONS: Basingstoke, Farnborough, Reading, Winchester, Swindon, Andover, Wokingham JOB DESCRIPTION: Sales Executive - Fulfilment - Beverages, Supplements, Personal Care As our Sales Executive your key responsibility is to grow our eCommerce fulfillment services in the UK. Reporting directly to the Sales Manager, you will form a crucial part of our current sales team. This is a new business focussed role, so you will thrive on chasing the sale, but, then be keen to pass the work to our customer delivery team and move onto the next prospect. As well as this you will also: Ensure we effectively market map our target customers and industries whilst maintaining CRM system information, so we know our metrics in terms of success Develop and implement a sales strategy for your product / service Oversee and manage any new business opportunities in your area Stay updated on industry trends and competitor activities, sales performance and market trends etc. PERSON SPECIFICATION: Sales Executive - Fulfilment - Beverages, Supplements, Personal Care Ultimately, you will have already been a successful salesperson with a desire and drive to do more. You may have come from a logistics or fulfilment background or work in food and beverage, maybe you have sold into these areas and have exposure to the right level of decision maker? Whatever your background, you are ready for your next step and to join a business that is experiencing rapid growth. Ideally you will have, Some exposure to eCommerce fulfillment, contract packing, beverages and an understanding of the types of contacts you need to generate business in this arena Prolonged experience of managing your own diary and prospecting defined markets with little or no supervision The drive and desire to always be looking for the next sale, this role really will suit someone who is always looking for the next deal Experience of generating your own business, you will need to prospect and generate your own business in order to be successful in this role It would be ideal if you have worked in a contract manufacturing environment and have a knowledge of how this service fits into the supply chain of health and beauty products, but ultimately the right person with the right attitude and drive is the most important thing. THE COMPANY: We work with businesses of all shapes and sizes, from small start-ups to global players. We deliver tailored, no fuss logistics solutions that make sense. If you want your orders picked, packed and shipped methodically and with no fuss, we have you covered. We have incredible capacity for sleeving too, over 100,000 cans required? We can cover that no problem. We support both B2B and D2C fulfillment, delivering seamless integration across multiple channels. INTERESTED? Please click apply. You will receive an acknowledgment of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MT18488, Wallace Hind Selection
Wolviston Management Services
Customer Experience Manager
Wolviston Management Services Castlelevington, Yorkshire
Wolviston Management Services are delighted to be supporting a growing, design-led retail business in the appointment of an eCommerce Customer Experience Manager. This is a key, senior-facing role with full ownership of the end-to-end customer journey across all digital and service touchpoints. You'll play a pivotal part in shaping a premium, brand-aligned customer experience while driving measurable improvements in service performance, operational efficiency and customer loyalty. The Role Reporting into the wider Senior Leadership Team, you will take responsibility for enhancing the complete customer lifecycle from first interaction through purchase, delivery, aftercare and repeat engagement. Combining a data-driven mindset with hands-on leadership, you'll identify friction points across the journey and implement scalable improvements that positively impact CSAT, NPS, conversion and retention. You will work closely with eCommerce, Operations, Logistics and external partners to ensure the customer experience reflects the quality, tone and service standards expected of a premium interiors brand. Key Responsibilities Own and continuously improve the end-to-end eCommerce customer journey across web, email, delivery, returns, aftercare and reviews Identify and prioritise customer pain points, including product information gaps, delivery uncertainties, damages and returns complexity Lead and manage day-to-day customer experience performance across all service channels (email, phone, live chat, social and marketplaces where applicable) Set, monitor and improve service SLAs and KPIs, driving response times, resolution quality and overall service excellence Develop robust processes for common interiors challenges, including lead times, backorders, delivery booking and tracking Lead, coach and develop the customer service team (in-house and/or outsourced), fostering a high-performance, customer-first culture Implement quality assurance frameworks, including QA scorecards, coaching, calibration and tone-of-voice standards Support workforce planning and peak trading readiness across seasonal and promotional periods Collaborate with 3PLs, couriers and installation partners to enhance delivery experience and reduce service exceptions Use data, insight and reporting to inform decision-making and continuous improvement initiatives About You To be successful in this role, you will bring: Proven experience in eCommerce customer experience or customer operations management Background within interiors, homeware, furniture, premium retail or a high-consideration product environment (preferred) Strong understanding of fulfilment, delivery and returns processes and their impact on customer experience Demonstrated experience in journey mapping, process design and cross-functional improvement delivery Confidence working with data, reporting tools and performance metrics A proactive, solutions-focused mindset with strong stakeholder management skills Experience leading and developing customer service teams in a fast-paced environment Why Apply? This is an excellent opportunity to join a growing, forward-thinking business where customer experience sits at the heart of the brand proposition. The role offers genuine ownership, influence and the opportunity to make a lasting impact within a premium retail environment.
Jun 08, 2026
Full time
Wolviston Management Services are delighted to be supporting a growing, design-led retail business in the appointment of an eCommerce Customer Experience Manager. This is a key, senior-facing role with full ownership of the end-to-end customer journey across all digital and service touchpoints. You'll play a pivotal part in shaping a premium, brand-aligned customer experience while driving measurable improvements in service performance, operational efficiency and customer loyalty. The Role Reporting into the wider Senior Leadership Team, you will take responsibility for enhancing the complete customer lifecycle from first interaction through purchase, delivery, aftercare and repeat engagement. Combining a data-driven mindset with hands-on leadership, you'll identify friction points across the journey and implement scalable improvements that positively impact CSAT, NPS, conversion and retention. You will work closely with eCommerce, Operations, Logistics and external partners to ensure the customer experience reflects the quality, tone and service standards expected of a premium interiors brand. Key Responsibilities Own and continuously improve the end-to-end eCommerce customer journey across web, email, delivery, returns, aftercare and reviews Identify and prioritise customer pain points, including product information gaps, delivery uncertainties, damages and returns complexity Lead and manage day-to-day customer experience performance across all service channels (email, phone, live chat, social and marketplaces where applicable) Set, monitor and improve service SLAs and KPIs, driving response times, resolution quality and overall service excellence Develop robust processes for common interiors challenges, including lead times, backorders, delivery booking and tracking Lead, coach and develop the customer service team (in-house and/or outsourced), fostering a high-performance, customer-first culture Implement quality assurance frameworks, including QA scorecards, coaching, calibration and tone-of-voice standards Support workforce planning and peak trading readiness across seasonal and promotional periods Collaborate with 3PLs, couriers and installation partners to enhance delivery experience and reduce service exceptions Use data, insight and reporting to inform decision-making and continuous improvement initiatives About You To be successful in this role, you will bring: Proven experience in eCommerce customer experience or customer operations management Background within interiors, homeware, furniture, premium retail or a high-consideration product environment (preferred) Strong understanding of fulfilment, delivery and returns processes and their impact on customer experience Demonstrated experience in journey mapping, process design and cross-functional improvement delivery Confidence working with data, reporting tools and performance metrics A proactive, solutions-focused mindset with strong stakeholder management skills Experience leading and developing customer service teams in a fast-paced environment Why Apply? This is an excellent opportunity to join a growing, forward-thinking business where customer experience sits at the heart of the brand proposition. The role offers genuine ownership, influence and the opportunity to make a lasting impact within a premium retail environment.

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