Job Advert: Recruitment and Retention Assistant Are you passionate about making a difference in public service? Do you have a knack for recruitment and a commitment to delivering excellent customer service? If so, we have an exciting opportunity for you! Our client is looking for two Recruitment and Retention Assistants to join their dynamic People Services team in the City of Wolverhampton. Position Details: Job Title: Recruitment and Retention Assistant Location: Flexible working within designated Council locations Contract Type: Temporary Working Pattern: Full Time, Hybrid (3 days in the office) Hours: 9 AM - 5 PM Salary: 13.69 per hour About the Role: As a Recruitment and Retention Assistant, you will play a key role in supporting recruitment managers throughout the recruitment process. Your responsibilities will include: Assisting with end-to-end recruitment, including utilising the applicant tracking system and providing guidance via MS Teams. Efficiently conducting DBS checks and other pre-recruitment checks. Maintaining accurate records and ensuring data integrity. Communicating regularly with successful candidates and managers about the progress of applications. Supporting the team in delivering robust recruitment processes and high-quality data. Key Responsibilities: Provide exceptional customer service to applicants at all stages of the recruitment journey. Ensure compliance with internal and external recruitment frameworks and policies. organise and prioritise your tasks to meet payroll deadlines. Contribute to continuous improvement initiatives within the People Team. Keep abreast of changes in People Services and participate in your personal development. What We're Looking For: Strong recruitment and HR skills. Excellent communication and customer service abilities. Proficiency in MS Teams and data management. Problem-solving skills with a flexible attitude. A commitment to continuous improvement and professional growth. Why Join Us? Be part of a team dedicated to enhancing public service and making a positive impact in the community. Enjoy a flexible working environment with opportunities for professional development. Work in a supportive team atmosphere where your contributions are valued. If you're ready to embark on an exciting journey in recruitment and retention, we want to hear from you! Apply today and help us shape the future of public service in Wolverhampton. Application Process: To apply, please submit your CV outlining your relevant experience and why you would be a great fit for this role. Join us and be part of something meaningful! Your future starts here! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
May 02, 2026
Seasonal
Job Advert: Recruitment and Retention Assistant Are you passionate about making a difference in public service? Do you have a knack for recruitment and a commitment to delivering excellent customer service? If so, we have an exciting opportunity for you! Our client is looking for two Recruitment and Retention Assistants to join their dynamic People Services team in the City of Wolverhampton. Position Details: Job Title: Recruitment and Retention Assistant Location: Flexible working within designated Council locations Contract Type: Temporary Working Pattern: Full Time, Hybrid (3 days in the office) Hours: 9 AM - 5 PM Salary: 13.69 per hour About the Role: As a Recruitment and Retention Assistant, you will play a key role in supporting recruitment managers throughout the recruitment process. Your responsibilities will include: Assisting with end-to-end recruitment, including utilising the applicant tracking system and providing guidance via MS Teams. Efficiently conducting DBS checks and other pre-recruitment checks. Maintaining accurate records and ensuring data integrity. Communicating regularly with successful candidates and managers about the progress of applications. Supporting the team in delivering robust recruitment processes and high-quality data. Key Responsibilities: Provide exceptional customer service to applicants at all stages of the recruitment journey. Ensure compliance with internal and external recruitment frameworks and policies. organise and prioritise your tasks to meet payroll deadlines. Contribute to continuous improvement initiatives within the People Team. Keep abreast of changes in People Services and participate in your personal development. What We're Looking For: Strong recruitment and HR skills. Excellent communication and customer service abilities. Proficiency in MS Teams and data management. Problem-solving skills with a flexible attitude. A commitment to continuous improvement and professional growth. Why Join Us? Be part of a team dedicated to enhancing public service and making a positive impact in the community. Enjoy a flexible working environment with opportunities for professional development. Work in a supportive team atmosphere where your contributions are valued. If you're ready to embark on an exciting journey in recruitment and retention, we want to hear from you! Apply today and help us shape the future of public service in Wolverhampton. Application Process: To apply, please submit your CV outlining your relevant experience and why you would be a great fit for this role. Join us and be part of something meaningful! Your future starts here! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Job Title: Fraud/Complaints Contact Center Manager (CCM) Department: Operations Management Responsibility for: Assistant Contact Centre Managers (ACCM) Travel Required : No Reports to : VP / Director of Delivery Location: Site-Based or Working At Home Contract Type: TBC Grade: TBC Job Summary / Overview The Fraud/Complaints CCM is the manager of the staff, premises, operations and their relationship with the Clients as appropriate for his or her programme/s and site/s, ensuring that financial and quality targets are achieved according to budget, using Teleperformance standards that are applicable for the business. The CCM is responsible for operational delivery (Performance and P&L), the role based on site and/or working at home (WAH). In Complaints you will manage the LOB you must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. The role focuses on improving complaint resolution efficiency, identifying root causes, and driving continuous improvement to enhance the overall customer experience. With our Fraud telephony lines, you will manage an LOB and play a key role in protecting our customers by identifying and mitigating fraud threats. You will work collaboratively with stakeholders across the business, leveraging your expertise to help assess and enhance fraud controls. Additionally, you will engage with industry bodies and regulators to ensure alignment with best practices and regulatory requirements. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Manages and is responsible for day-to-day activities of one or more unit of operations Is fully accountable for performance of their business unit/s across all business and client targets, including all financial metrics, client KPIs, absence, attrition, engagement and others as appropriate, and takes appropriate steps with their teams (with the support of others where appropriate) to ensure good performance is consistently achieved Strategically plans with VP / Director of Delivery and executes to enhance profitability, productivity, and efficiency throughout the company's operations Owns the delivery of all financial targets and GM, by setting appropriate budgets, controlling spend and creating plans to rectify if not on target to deliver against financial forecasts Manage the daily/weekly/monthly P&L Oversees the daily operation of the call centre and its various components, ensuring SOW compliance and KPI goals. Including CSAT, ESAT and KSAT Prepares/reviews financial and/or operational analysis and reports on a daily / weekly / monthly basis Spends time on floor to audit current procedures to monitor and improve efficiency of operations Implements processes to ensure that teams can manage their operations intra-day, by day, week and month to prioritise their actions for the day Leads, manages, develops and motivates a team of ACCM's in line with organizational management processes (TOPS) with the focus on developing a highly motivated Contact Centre Carries out monthly 121s, as well as quarterly reviews and annual appraisals of performance for each ACCM, highlighting areas for coaching, training, and further development. Puts activities in place to progress performance improvements or personal development as needed Ensures ACCMs and Team Leaders in business unit/s are likewise carrying out reviews with their direct reports and performs audits to ensure high quality conversations are taking place, and appropriate support is being applied Participate in monthly and quarterly ATAC meetings Continuously investigate and introduce process improvement measures and either signing off actions or raising to a higher level if appropriate Demonstrates expertise on Teleperformance's tools, service offerings and processes, and a deep understanding of the client's requirements, to enable identification of appropriate solutions to increase performance, quality and customer experience outputs. Can also confidently talk about these options to prospective new clients and host visits to their business unit/s to showcase Teleperformance's capabilities Hosts client MBRs and QBRs as needed to ensure ongoing client confidence of performance and development of strategic direction for the business area/s Develops or assists with the development and implementation of policies and procedures consistent with those of the organisation Builds relationships and works closely with own team and key stakeholders to achieve optimum performance and engagement levels at all times, developing and implementing strategic initiatives across the site with their support Fosters a culture of high employee engagement, where local, national and global recognition programmes, awards, incentives and engagement initiatives are delivered effectively on site Creates opportunities for employees in their business unit/s to regularly voice their opinions, feedback, ideas and concerns, and responds swiftly to effectively resolve any issues. Works together with their teams and other stakeholders as necessary to identify issues and generate action
May 02, 2026
Full time
Job Title: Fraud/Complaints Contact Center Manager (CCM) Department: Operations Management Responsibility for: Assistant Contact Centre Managers (ACCM) Travel Required : No Reports to : VP / Director of Delivery Location: Site-Based or Working At Home Contract Type: TBC Grade: TBC Job Summary / Overview The Fraud/Complaints CCM is the manager of the staff, premises, operations and their relationship with the Clients as appropriate for his or her programme/s and site/s, ensuring that financial and quality targets are achieved according to budget, using Teleperformance standards that are applicable for the business. The CCM is responsible for operational delivery (Performance and P&L), the role based on site and/or working at home (WAH). In Complaints you will manage the LOB you must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. The role focuses on improving complaint resolution efficiency, identifying root causes, and driving continuous improvement to enhance the overall customer experience. With our Fraud telephony lines, you will manage an LOB and play a key role in protecting our customers by identifying and mitigating fraud threats. You will work collaboratively with stakeholders across the business, leveraging your expertise to help assess and enhance fraud controls. Additionally, you will engage with industry bodies and regulators to ensure alignment with best practices and regulatory requirements. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Manages and is responsible for day-to-day activities of one or more unit of operations Is fully accountable for performance of their business unit/s across all business and client targets, including all financial metrics, client KPIs, absence, attrition, engagement and others as appropriate, and takes appropriate steps with their teams (with the support of others where appropriate) to ensure good performance is consistently achieved Strategically plans with VP / Director of Delivery and executes to enhance profitability, productivity, and efficiency throughout the company's operations Owns the delivery of all financial targets and GM, by setting appropriate budgets, controlling spend and creating plans to rectify if not on target to deliver against financial forecasts Manage the daily/weekly/monthly P&L Oversees the daily operation of the call centre and its various components, ensuring SOW compliance and KPI goals. Including CSAT, ESAT and KSAT Prepares/reviews financial and/or operational analysis and reports on a daily / weekly / monthly basis Spends time on floor to audit current procedures to monitor and improve efficiency of operations Implements processes to ensure that teams can manage their operations intra-day, by day, week and month to prioritise their actions for the day Leads, manages, develops and motivates a team of ACCM's in line with organizational management processes (TOPS) with the focus on developing a highly motivated Contact Centre Carries out monthly 121s, as well as quarterly reviews and annual appraisals of performance for each ACCM, highlighting areas for coaching, training, and further development. Puts activities in place to progress performance improvements or personal development as needed Ensures ACCMs and Team Leaders in business unit/s are likewise carrying out reviews with their direct reports and performs audits to ensure high quality conversations are taking place, and appropriate support is being applied Participate in monthly and quarterly ATAC meetings Continuously investigate and introduce process improvement measures and either signing off actions or raising to a higher level if appropriate Demonstrates expertise on Teleperformance's tools, service offerings and processes, and a deep understanding of the client's requirements, to enable identification of appropriate solutions to increase performance, quality and customer experience outputs. Can also confidently talk about these options to prospective new clients and host visits to their business unit/s to showcase Teleperformance's capabilities Hosts client MBRs and QBRs as needed to ensure ongoing client confidence of performance and development of strategic direction for the business area/s Develops or assists with the development and implementation of policies and procedures consistent with those of the organisation Builds relationships and works closely with own team and key stakeholders to achieve optimum performance and engagement levels at all times, developing and implementing strategic initiatives across the site with their support Fosters a culture of high employee engagement, where local, national and global recognition programmes, awards, incentives and engagement initiatives are delivered effectively on site Creates opportunities for employees in their business unit/s to regularly voice their opinions, feedback, ideas and concerns, and responds swiftly to effectively resolve any issues. Works together with their teams and other stakeholders as necessary to identify issues and generate action
Front of House Assistant - Livingston Job Title : Front of House Assistant Hours : 16, 24 & 40 hours available Rate of Pay : 12.21 per week Location : Livingston Do you have a warm personality and natural skill for organisation? Are you passionate about wellness and exceptional customer service? Bannatyne, a leader in the health and wellness, is looking for a welcoming and efficient Front of House Assistant to join our team. If you're ready to create a lasting first impression and ensure a seamless experience for our guests, we want to hear from you! Our Perks: B-Fed - complimentary lunch or breakfast. Flexible schedule. 28 days annual leave increases with tenure. Free gym membership. Complimentary gym membership for another person (after 2 years service). Discounted Spa Treatments - 30% Discounted Spa Goods - 20% ELEMIS Products. Discounted Meals and Beverages - 50% cafe/bar. Career & Personal Development training. Mental Health, Well-Being and EAP Services. Length of Service Awards. Staff Awards and Bonuses. Discounted entertainment and shopping. A typical day in the life of a Front of House Assistant: Greet and welcome guests with a friendly and professional demeanour. Dealing with emails, phone calls and face to face queries. Prepare and serve a variety of beverages and light snacks efficiently (If your site has a cafe bar) Manage spa bookings and appointments, ensuring a smooth scheduling process. Handle guest inquiries providing information about spa services, treatments and products. Process payments and manage the reception area efficiently. Assist with the promotion of spa services, special offers and retail products. Ensure the reception area is clean, tidy and inviting at all times. Coordinate with Spa Therapists and other staff to ensure seamless service delivery. Ensure all visitors to the site are logged correctly including contractors and guest passes. Undertake all relevant training required for the role. What we are looking for: Have strong interpersonal and communications skills and a customer focused attitude. A genuine passion for health, wellness and customer service. Excellent organisational skills and multitasking abilities. The ability to establish rapport, build trust and demonstrate credibility. Ability to work flexible hours, including weekends and holidays. Hours can be 5.30am starts to 10.30pm finishes. It would be desirable if you had proven experience in a receptionist or customer service role, preferably in the hospitality industry. It would also be beneficial if you were proficient in using booking systems and basic computer skills. Why Bannatyne? Bannatyne is synonymous with excellence in the health and wellness industry. As a Front of House Assistant, you'll be the first point of contact for our guests, setting the tone for their entire experience. You'll work in a serene environment, surrounded by a team dedicated to making a difference in people's lives. Ready to be the face of Bannatyne and create memorable experiences for our guests? Apply now and join our welcoming team Join us at Bannatyne, where your friendly smile and exceptional service will make a lasting impact!
May 02, 2026
Full time
Front of House Assistant - Livingston Job Title : Front of House Assistant Hours : 16, 24 & 40 hours available Rate of Pay : 12.21 per week Location : Livingston Do you have a warm personality and natural skill for organisation? Are you passionate about wellness and exceptional customer service? Bannatyne, a leader in the health and wellness, is looking for a welcoming and efficient Front of House Assistant to join our team. If you're ready to create a lasting first impression and ensure a seamless experience for our guests, we want to hear from you! Our Perks: B-Fed - complimentary lunch or breakfast. Flexible schedule. 28 days annual leave increases with tenure. Free gym membership. Complimentary gym membership for another person (after 2 years service). Discounted Spa Treatments - 30% Discounted Spa Goods - 20% ELEMIS Products. Discounted Meals and Beverages - 50% cafe/bar. Career & Personal Development training. Mental Health, Well-Being and EAP Services. Length of Service Awards. Staff Awards and Bonuses. Discounted entertainment and shopping. A typical day in the life of a Front of House Assistant: Greet and welcome guests with a friendly and professional demeanour. Dealing with emails, phone calls and face to face queries. Prepare and serve a variety of beverages and light snacks efficiently (If your site has a cafe bar) Manage spa bookings and appointments, ensuring a smooth scheduling process. Handle guest inquiries providing information about spa services, treatments and products. Process payments and manage the reception area efficiently. Assist with the promotion of spa services, special offers and retail products. Ensure the reception area is clean, tidy and inviting at all times. Coordinate with Spa Therapists and other staff to ensure seamless service delivery. Ensure all visitors to the site are logged correctly including contractors and guest passes. Undertake all relevant training required for the role. What we are looking for: Have strong interpersonal and communications skills and a customer focused attitude. A genuine passion for health, wellness and customer service. Excellent organisational skills and multitasking abilities. The ability to establish rapport, build trust and demonstrate credibility. Ability to work flexible hours, including weekends and holidays. Hours can be 5.30am starts to 10.30pm finishes. It would be desirable if you had proven experience in a receptionist or customer service role, preferably in the hospitality industry. It would also be beneficial if you were proficient in using booking systems and basic computer skills. Why Bannatyne? Bannatyne is synonymous with excellence in the health and wellness industry. As a Front of House Assistant, you'll be the first point of contact for our guests, setting the tone for their entire experience. You'll work in a serene environment, surrounded by a team dedicated to making a difference in people's lives. Ready to be the face of Bannatyne and create memorable experiences for our guests? Apply now and join our welcoming team Join us at Bannatyne, where your friendly smile and exceptional service will make a lasting impact!
Content below for Recruitment purposes only You've got opportunities in store. From wowing customers to nurturing colleagues, this is a role where you can make a difference - all while perfecting the skills you'll need to one day have a store of your own. As one of our Assistant Store Managers, you'll make our customers feel comfortable and your team feel right at home. Helping them to hit their targets and get up to speed on the latest tech, you'll find out how amazing it feels when a plan comes together. So, no more counting down the clock. Your future starts here. What you'll do: Lead, engage and develop your team of tech-whizzes and people pros Empower that team to reach their ambitious targets Create an environment where every customer feels at ease Support the Store Manager with the day-to-day running of the store You'll definitely: Have some experience of coaching and building capability in a team Have an ability to lead teams to strong commercial and customer results Have some experience of managing your store in your Store Managers absence Have experience of driving customer service in a sales and service environment Be self-motivated and proactive You might even: Possess an ability to set and carry out long-term plans Have established coaching and development skills What's in it for you? Exceptional career progression in Retail and to other areas of BT with our Aspire internal development programme Competitive salary The opportunity to significantly increase your earnings, depending on your store and team performance Competitive healthcare and BT share plans 50% discount on an EE mobile package (30% for Friends and Family) 25 days' holiday (pro-rata) with the opportunity to buy a further 5 days, plus your birthday off The chance to win once-in-a-lifetime all-expense-paid trips and prizes BT TV, including BT Sport and NOW Entertainment Membership About EE Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and our network, named best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we've focused on creating an energising culture that makes EE an even better place to build a career. We're at the top of our game, and this is your chance to join us. At EE, we're creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. We're therefore open to considering flexible working, things like part-time hours or other flexible options. We also offer emergency time off for dependants in addition to generous maternity and paternity leave. It's our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
May 02, 2026
Full time
Content below for Recruitment purposes only You've got opportunities in store. From wowing customers to nurturing colleagues, this is a role where you can make a difference - all while perfecting the skills you'll need to one day have a store of your own. As one of our Assistant Store Managers, you'll make our customers feel comfortable and your team feel right at home. Helping them to hit their targets and get up to speed on the latest tech, you'll find out how amazing it feels when a plan comes together. So, no more counting down the clock. Your future starts here. What you'll do: Lead, engage and develop your team of tech-whizzes and people pros Empower that team to reach their ambitious targets Create an environment where every customer feels at ease Support the Store Manager with the day-to-day running of the store You'll definitely: Have some experience of coaching and building capability in a team Have an ability to lead teams to strong commercial and customer results Have some experience of managing your store in your Store Managers absence Have experience of driving customer service in a sales and service environment Be self-motivated and proactive You might even: Possess an ability to set and carry out long-term plans Have established coaching and development skills What's in it for you? Exceptional career progression in Retail and to other areas of BT with our Aspire internal development programme Competitive salary The opportunity to significantly increase your earnings, depending on your store and team performance Competitive healthcare and BT share plans 50% discount on an EE mobile package (30% for Friends and Family) 25 days' holiday (pro-rata) with the opportunity to buy a further 5 days, plus your birthday off The chance to win once-in-a-lifetime all-expense-paid trips and prizes BT TV, including BT Sport and NOW Entertainment Membership About EE Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and our network, named best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we've focused on creating an energising culture that makes EE an even better place to build a career. We're at the top of our game, and this is your chance to join us. At EE, we're creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. We're therefore open to considering flexible working, things like part-time hours or other flexible options. We also offer emergency time off for dependants in addition to generous maternity and paternity leave. It's our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations. Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others. We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society. Since 2023, Aesop has been part of the L'Oréal Groupe, the world's beauty company. Founded in 1909 by Eugene Schueller, it is home to 37 global brands including Kiehl's, Lancôme, SkinCeuticals, Nyx, YSL and L'Oréal Paris; and presents wide-ranging opportunities for long-term career growth. "A business doesn't consist of walls or machines, but people, people, people." - Eugene Schueller Aesop is delighted to now welcome applications for the Assistant Store Manager position for our signature space at Aesop Bicester Village. As an Assistant Store Manager, you embody our desire to engage, listen and guide customers to relevant products. You will partner with the Store Manager to lead, develop and motivate the team to deepen the way our products are experienced, creating exceptional and inclusive customer experiences that contribute to our overall commercial success. Working full-time on-site, including some weekend working, you will be responsible for providing operational, administrative and leadership support within the store whilst maintaining Aesop's impeccable standards. This is a unique opportunity for a willing candidate to develop transferable people management skills, external stakeholder relationships and the ability to influence a team in a high performing location. What we are looking for Experience in a people management role or similar, within a customer service environment Proven track record of effective selling skills and ability to drive commercial outcomes History of successfully participating in, contributing to and leading a team; creating an inclusive and psychologically safe work environment Demonstrated ability to utilise empathy to manage interpersonal relationships Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives Strong communication, problem-solving and merchandising skills Working knowledge of skin care and skin care industry (advantageous) Knowledge of hair care, body care, fragrance and home categories (advantageous) Computer literacy encompassing strong familiarity with Microsoft Office suite This position is Full Time, 40 hours per week for a fixed term of 12 months and operates an on-site working pattern. What's on offer We take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through volunteering and matched giving programs. Employee benefits include - Up to 50% product discount Cycle to work scheme In-house Product and Core skills training Competitive commission opportunity based on Store performance Suite of options to aid development, including complimentary access to LinkedIn Learning Access to employee assistance programmes and complimentary subscription to Headspace mindfulness Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey. You can apply to up to three jobs within a rolling 30-day window. You cannot withdraw your application once you applied, so please make sure to choose a job that matches your dreams. Please visit "Your Application Space" to see the jobs you have already applied to. Please don't create another account with a different email. If you do so, your account might be merged and your application record will be deleted.
May 02, 2026
Full time
For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations. Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others. We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society. Since 2023, Aesop has been part of the L'Oréal Groupe, the world's beauty company. Founded in 1909 by Eugene Schueller, it is home to 37 global brands including Kiehl's, Lancôme, SkinCeuticals, Nyx, YSL and L'Oréal Paris; and presents wide-ranging opportunities for long-term career growth. "A business doesn't consist of walls or machines, but people, people, people." - Eugene Schueller Aesop is delighted to now welcome applications for the Assistant Store Manager position for our signature space at Aesop Bicester Village. As an Assistant Store Manager, you embody our desire to engage, listen and guide customers to relevant products. You will partner with the Store Manager to lead, develop and motivate the team to deepen the way our products are experienced, creating exceptional and inclusive customer experiences that contribute to our overall commercial success. Working full-time on-site, including some weekend working, you will be responsible for providing operational, administrative and leadership support within the store whilst maintaining Aesop's impeccable standards. This is a unique opportunity for a willing candidate to develop transferable people management skills, external stakeholder relationships and the ability to influence a team in a high performing location. What we are looking for Experience in a people management role or similar, within a customer service environment Proven track record of effective selling skills and ability to drive commercial outcomes History of successfully participating in, contributing to and leading a team; creating an inclusive and psychologically safe work environment Demonstrated ability to utilise empathy to manage interpersonal relationships Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives Strong communication, problem-solving and merchandising skills Working knowledge of skin care and skin care industry (advantageous) Knowledge of hair care, body care, fragrance and home categories (advantageous) Computer literacy encompassing strong familiarity with Microsoft Office suite This position is Full Time, 40 hours per week for a fixed term of 12 months and operates an on-site working pattern. What's on offer We take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through volunteering and matched giving programs. Employee benefits include - Up to 50% product discount Cycle to work scheme In-house Product and Core skills training Competitive commission opportunity based on Store performance Suite of options to aid development, including complimentary access to LinkedIn Learning Access to employee assistance programmes and complimentary subscription to Headspace mindfulness Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey. You can apply to up to three jobs within a rolling 30-day window. You cannot withdraw your application once you applied, so please make sure to choose a job that matches your dreams. Please visit "Your Application Space" to see the jobs you have already applied to. Please don't create another account with a different email. If you do so, your account might be merged and your application record will be deleted.
Company Description Company Description At CCH Group, we're more than a care provider - we're a passionate community dedicated to driving the sector to new heights with a history of doing so. Founded in 2009, we've grown into the nation's largest care company, with over 260 locations and 14,000 care professionals delivering 1.5 million hours of care each month across the UK. Job Description Are you a compassionate and dedicated Care Assistant seeking a fulfilling role? CCH are looking for individuals like you to join our team Role summary Pay Rate - £12.71 per hour Location - Loughborough Hours - Flexible About the position CCH is in search of caring and empathetic Care Assistant to provide dedicated support to the local people of Glenfield and surrounding areas, ensuring their needs are met with kindness and professionalism. As an integral member of CCH, you'll play a vital role in enhancing the well-being and quality of life of each individual under your care. Your responsibilities will include Companionship - being a friendly face & preventing loneliness Personal Care - all aspects of personal hygiene Medication - collecting prescriptions & providing reminders Mealtimes - preparing tasty meals Housekeeping - keeping their home just the way they like it Mobility - help with getting around The Successful Care Assistant will ensure this is done with the highest level of understanding and dignity for our clients. If you're ready to embark on a rewarding journey where every interaction counts, join us in creating a warm and supportive environment with our client Qualifications Proficient in effective communication across all levels Demonstrates a sincere interest in working with our specific client group Successfully passed DBS screening Patience, compassion & a positive attitude at all times Demonstrate eagerness to engage in vocational training programs, continually enhancing skills and knowledge Display initiative and autonomy Additional Information Who We Are: At CCH Group, our vision is to become the best place to work in care. Our mission is to expand our reach so that those in need of care are never forgotten or alone. We achieve this by nurturing our people, elevating their roles in society, and transforming lives together. Our Values: COMMUNITY: We are stronger together. One team building a culture where our customers and people thrive. COURAGE: We boldly shape a better future, tackling challenges head-on. HEART: We are passionate and dedicated-we love what we do because what we do matters. What's in it for you Enhanced occupational maternity and adoption pay Enhanced occupational paternity pay entitlement Death in Service Payment Pension scheme Benefits and Well-being Platform 28 days annual leave (pro rata) Cycle to work scheme Refer a friend scheme - earn £300 per referral! Blue Light Card eligibility - exclusive staff discounts at big brands for you Flexible hours , part and full time available Local work and paid mileage Paid training Self-development - progression opportunities Access to our in-house app Work for the largest care company in the UK! No experience necessary Book an interview at a time and date to suit you! Ready to Take the Next Step? Apply today and become part of a team that's transforming lives, one person at a time. CCH Group is an Equal Opportunities Employer and a proud member of the Home Care Association, adhering to their Code of Practice.
May 02, 2026
Full time
Company Description Company Description At CCH Group, we're more than a care provider - we're a passionate community dedicated to driving the sector to new heights with a history of doing so. Founded in 2009, we've grown into the nation's largest care company, with over 260 locations and 14,000 care professionals delivering 1.5 million hours of care each month across the UK. Job Description Are you a compassionate and dedicated Care Assistant seeking a fulfilling role? CCH are looking for individuals like you to join our team Role summary Pay Rate - £12.71 per hour Location - Loughborough Hours - Flexible About the position CCH is in search of caring and empathetic Care Assistant to provide dedicated support to the local people of Glenfield and surrounding areas, ensuring their needs are met with kindness and professionalism. As an integral member of CCH, you'll play a vital role in enhancing the well-being and quality of life of each individual under your care. Your responsibilities will include Companionship - being a friendly face & preventing loneliness Personal Care - all aspects of personal hygiene Medication - collecting prescriptions & providing reminders Mealtimes - preparing tasty meals Housekeeping - keeping their home just the way they like it Mobility - help with getting around The Successful Care Assistant will ensure this is done with the highest level of understanding and dignity for our clients. If you're ready to embark on a rewarding journey where every interaction counts, join us in creating a warm and supportive environment with our client Qualifications Proficient in effective communication across all levels Demonstrates a sincere interest in working with our specific client group Successfully passed DBS screening Patience, compassion & a positive attitude at all times Demonstrate eagerness to engage in vocational training programs, continually enhancing skills and knowledge Display initiative and autonomy Additional Information Who We Are: At CCH Group, our vision is to become the best place to work in care. Our mission is to expand our reach so that those in need of care are never forgotten or alone. We achieve this by nurturing our people, elevating their roles in society, and transforming lives together. Our Values: COMMUNITY: We are stronger together. One team building a culture where our customers and people thrive. COURAGE: We boldly shape a better future, tackling challenges head-on. HEART: We are passionate and dedicated-we love what we do because what we do matters. What's in it for you Enhanced occupational maternity and adoption pay Enhanced occupational paternity pay entitlement Death in Service Payment Pension scheme Benefits and Well-being Platform 28 days annual leave (pro rata) Cycle to work scheme Refer a friend scheme - earn £300 per referral! Blue Light Card eligibility - exclusive staff discounts at big brands for you Flexible hours , part and full time available Local work and paid mileage Paid training Self-development - progression opportunities Access to our in-house app Work for the largest care company in the UK! No experience necessary Book an interview at a time and date to suit you! Ready to Take the Next Step? Apply today and become part of a team that's transforming lives, one person at a time. CCH Group is an Equal Opportunities Employer and a proud member of the Home Care Association, adhering to their Code of Practice.
Customer Focus. Service Coordination. Operational Excellence. Are you an organised, client-focused service professional who thrives in a fast-paced engineering services environment? Liftec Express a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK is continuing to strengthen its service operations during an exciting phase of growth and performance improvement. We are now seeking a Service Manager Assistant to provide focused customer support while working closely with an allocated Service Manager responsible for a dedicated customer base, portfolio of units and team of engineers. This is a pivotal branch-based role where your communication skills, organisation and service mindset will directly support customer satisfaction and operational efficiency. The Role at a Glance: Service Manager Assistant Dartford, Onsite £30,000 - £32,000 Plus Extensive Benefits Package Core hours 40 per week: 08:00-17:00, with one hour for lunch. Reporting to: Service Delivery Manager Company: Pioneer of the British lift industry. Formally part of global brand Otis - Private Equity-backed by R Capital since 2025. An independent service provider, specialising in the supply, installation, maintenance, repair and modernisation of all types of lift equipment Pedigree: Clients include national retail chains/major hospitals, large facilities management providers and MOD sites Culture: Safety, Ethics & Quality Focused Your Background: Service support / coordination experience within an engineering, construction or lift environment. Service Admin. Service Coordinator would be preferred however strong Service Support Experience in other industries would be considered Skills: Service Scheduling, client communication, service systems, strong organisational ability About Us: Liftec Express is a well-established and highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world s leading manufacturer and service provider of elevators and escalators, the business is now privately owned by R-Capital and focused on operational excellence and customer service performance. This is an excellent opportunity to join a collaborative branch team and play a central role in supporting service delivery. Ready for your next challenge? Working alongside an allocated Service Manager, you will provide a focused Customer Support Service across a defined portfolio of customers, lift units and engineers. You will regularly update clients on outstanding matters, resolve queries efficiently and maintain friendly, professional communication at all times using the JED/CRM system and information provided by Service Engineers. You will assist with scheduling planned service visits, call-outs and repairs, ensuring appropriate resource allocation and smooth coordination of engineer activity. Acting as a primary contact for client enquiries, you will manage complaints, handle urgent repair requests and maintain strong working relationships with customers. You will support compliance by ensuring service activities align with company safety policies, health and safety regulations and maintenance standards. Accurate tracking of repairs, maintenance visits and reporting through service management systems and Microsoft Office tools will form a key part of your role. You will assist with engineer rotas, training coordination and performance tracking, helping to ensure the Service Department operates efficiently while maintaining close communication with colleagues and clients. Administrative accuracy and strong organisation will underpin your day-to-day responsibilities. The role holder shall carry out his/her duties in accordance with the stipulated business policies and procedures. About You: • You bring experience from a service support or administrative role within an engineering, construction or lift sector environment. Lift industry knowledge including understanding of maintenance processes, LOLER regulations and safety requirements would be advantageous but is not essential. • Strong verbal and written communication skills enable you to interact confidently with both clients and engineers. You are comfortable using service management systems and Microsoft Office, with the ability to generate reports and track operational activity accurately. • Highly organised and proactive, you are able to prioritise effectively in a fast-paced, client-facing environment. Calm under pressure, you handle emergency calls and urgent repair requests efficiently and professionally. • A collaborative team player with strong problem-solving skills, you are committed to maintaining high standards of customer service and operational support. Benefits: • Access to Discounts Platform • Pension (Day 1) - Aviva • Holiday 25 days per year plus bank holidays holiday year - January to December • Wellness (Day 1) - Employee Assistance Programme • Death in Service (Day 1) 3 x Salary - Canada Life • Sickness Scheme - Discretionary • Family Policies - Industry-leading enhanced maternity and paternity provision subject to service • Incentive Scheme (depending on role -non-contractual) • Employee Referral Scheme Why Join Liftec Express? • Central role within a respected PE-backed engineering business • Direct involvement in customer service and operational coordination • Supportive branch environment with strong team collaboration • Opportunity to develop within a structured service organisation • Culture focused on safety, quality and customer care If you are an organised and customer-focused service professional looking to build your career within a respected engineering services business, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
May 02, 2026
Full time
Customer Focus. Service Coordination. Operational Excellence. Are you an organised, client-focused service professional who thrives in a fast-paced engineering services environment? Liftec Express a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK is continuing to strengthen its service operations during an exciting phase of growth and performance improvement. We are now seeking a Service Manager Assistant to provide focused customer support while working closely with an allocated Service Manager responsible for a dedicated customer base, portfolio of units and team of engineers. This is a pivotal branch-based role where your communication skills, organisation and service mindset will directly support customer satisfaction and operational efficiency. The Role at a Glance: Service Manager Assistant Dartford, Onsite £30,000 - £32,000 Plus Extensive Benefits Package Core hours 40 per week: 08:00-17:00, with one hour for lunch. Reporting to: Service Delivery Manager Company: Pioneer of the British lift industry. Formally part of global brand Otis - Private Equity-backed by R Capital since 2025. An independent service provider, specialising in the supply, installation, maintenance, repair and modernisation of all types of lift equipment Pedigree: Clients include national retail chains/major hospitals, large facilities management providers and MOD sites Culture: Safety, Ethics & Quality Focused Your Background: Service support / coordination experience within an engineering, construction or lift environment. Service Admin. Service Coordinator would be preferred however strong Service Support Experience in other industries would be considered Skills: Service Scheduling, client communication, service systems, strong organisational ability About Us: Liftec Express is a well-established and highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world s leading manufacturer and service provider of elevators and escalators, the business is now privately owned by R-Capital and focused on operational excellence and customer service performance. This is an excellent opportunity to join a collaborative branch team and play a central role in supporting service delivery. Ready for your next challenge? Working alongside an allocated Service Manager, you will provide a focused Customer Support Service across a defined portfolio of customers, lift units and engineers. You will regularly update clients on outstanding matters, resolve queries efficiently and maintain friendly, professional communication at all times using the JED/CRM system and information provided by Service Engineers. You will assist with scheduling planned service visits, call-outs and repairs, ensuring appropriate resource allocation and smooth coordination of engineer activity. Acting as a primary contact for client enquiries, you will manage complaints, handle urgent repair requests and maintain strong working relationships with customers. You will support compliance by ensuring service activities align with company safety policies, health and safety regulations and maintenance standards. Accurate tracking of repairs, maintenance visits and reporting through service management systems and Microsoft Office tools will form a key part of your role. You will assist with engineer rotas, training coordination and performance tracking, helping to ensure the Service Department operates efficiently while maintaining close communication with colleagues and clients. Administrative accuracy and strong organisation will underpin your day-to-day responsibilities. The role holder shall carry out his/her duties in accordance with the stipulated business policies and procedures. About You: • You bring experience from a service support or administrative role within an engineering, construction or lift sector environment. Lift industry knowledge including understanding of maintenance processes, LOLER regulations and safety requirements would be advantageous but is not essential. • Strong verbal and written communication skills enable you to interact confidently with both clients and engineers. You are comfortable using service management systems and Microsoft Office, with the ability to generate reports and track operational activity accurately. • Highly organised and proactive, you are able to prioritise effectively in a fast-paced, client-facing environment. Calm under pressure, you handle emergency calls and urgent repair requests efficiently and professionally. • A collaborative team player with strong problem-solving skills, you are committed to maintaining high standards of customer service and operational support. Benefits: • Access to Discounts Platform • Pension (Day 1) - Aviva • Holiday 25 days per year plus bank holidays holiday year - January to December • Wellness (Day 1) - Employee Assistance Programme • Death in Service (Day 1) 3 x Salary - Canada Life • Sickness Scheme - Discretionary • Family Policies - Industry-leading enhanced maternity and paternity provision subject to service • Incentive Scheme (depending on role -non-contractual) • Employee Referral Scheme Why Join Liftec Express? • Central role within a respected PE-backed engineering business • Direct involvement in customer service and operational coordination • Supportive branch environment with strong team collaboration • Opportunity to develop within a structured service organisation • Culture focused on safety, quality and customer care If you are an organised and customer-focused service professional looking to build your career within a respected engineering services business, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Kinetic Recruitment are working with a well-established ventilation business based in Denton, who are looking to bring in a Counter Sales Assistant to join their team. This is a hands-on, multi-functional role covering counter sales, driving, warehouse duties, and basic administration, supporting the smooth day-to-day running of the branch. This is a full-time, permanent position with future progression into Assistant Branch Manager for the right person. Role: Serving customers on the trade counter and processing sales Supporting internal and external customers with product enquiries Carrying out driving duties for deliveries and collections where required Assisting with warehouse operations including goods in/out and stock control Completing basic administrative tasks to support branch operations Supporting overall branch efficiency and daily workflow Working as part of a small team to ensure smooth operations Requirements: Strong work ethic and hands-on approach (essential) Previous experience in a trade counter, warehouse, or similar environment Good communication and customer service skills Willingness to learn product knowledge and develop within the role Ability to multitask across different areas of the business Full UK driving licence preferred Details: Salary 26,000 - 32,000 depending on experience Opportunity for progression into Assistant Branch Manager Full training provided on products and systems Supportive team environment Long-term opportunity within a growing business If this sounds like a suitable role for you and you're looking for a hands-on position with genuine long-term progression, then please apply with an up-to-date CV. Kinetic plc is a Recruitment Consultancy with over 40 years of experience of delivering staffing solutions to the engineering, manufacturing and technical industries. Kinetic plc treats all applications with a high degree of care, we review all submissions and will attempt to contact applicants who match the job profile. Those that do not meet the specification may not be contacted but their CV retained to be considered against future opportunities. Kinetic Recruitment Services Ltd operates as an Employment Business and Recruitment Agency as defined under the Employment Agencies Act 1973.
May 02, 2026
Full time
Kinetic Recruitment are working with a well-established ventilation business based in Denton, who are looking to bring in a Counter Sales Assistant to join their team. This is a hands-on, multi-functional role covering counter sales, driving, warehouse duties, and basic administration, supporting the smooth day-to-day running of the branch. This is a full-time, permanent position with future progression into Assistant Branch Manager for the right person. Role: Serving customers on the trade counter and processing sales Supporting internal and external customers with product enquiries Carrying out driving duties for deliveries and collections where required Assisting with warehouse operations including goods in/out and stock control Completing basic administrative tasks to support branch operations Supporting overall branch efficiency and daily workflow Working as part of a small team to ensure smooth operations Requirements: Strong work ethic and hands-on approach (essential) Previous experience in a trade counter, warehouse, or similar environment Good communication and customer service skills Willingness to learn product knowledge and develop within the role Ability to multitask across different areas of the business Full UK driving licence preferred Details: Salary 26,000 - 32,000 depending on experience Opportunity for progression into Assistant Branch Manager Full training provided on products and systems Supportive team environment Long-term opportunity within a growing business If this sounds like a suitable role for you and you're looking for a hands-on position with genuine long-term progression, then please apply with an up-to-date CV. Kinetic plc is a Recruitment Consultancy with over 40 years of experience of delivering staffing solutions to the engineering, manufacturing and technical industries. Kinetic plc treats all applications with a high degree of care, we review all submissions and will attempt to contact applicants who match the job profile. Those that do not meet the specification may not be contacted but their CV retained to be considered against future opportunities. Kinetic Recruitment Services Ltd operates as an Employment Business and Recruitment Agency as defined under the Employment Agencies Act 1973.
Salary: Competitive Salary + Bonus + Excellent Benefits Operations Assistant - Worsley - Managed Services So, who are we? We are Managed Services, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and best of all, provide opportunities to develop skills and build caree click apply for full job details
May 02, 2026
Full time
Salary: Competitive Salary + Bonus + Excellent Benefits Operations Assistant - Worsley - Managed Services So, who are we? We are Managed Services, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and best of all, provide opportunities to develop skills and build caree click apply for full job details
Job Title: Employers' Liability PA Location: Sharston, M22 4SN Salary : £27,000 to £30,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. The Role: Our Employers' Liability team are currently looking for a Personal Assistant to support a Partner within the well established department. The ideal candidate must have strong legal secretarial experience within personal injury. Excellent knowledge of Microsoft Office packages, and a strong command of English spelling, punctuation and grammar are both essential. An audio typing speed of 65+ wpm is a distinct advantage. The PA is expected to be pro-active and to use a high degree of self-management and initiative. Responsibilities: To prepare correspondence and documents through audiotyping and word processing. To administer daily digital filing and the opening, closing, storage and retrieval of client files. To prepare correspondence and enclosures for despatch if required. To make appointments, arrange meetings and manage diaries To provide support to other secretaries and the administration team as required. To attend to clients both in person and on the telephone to provide support in a professional and friendly manner, in keeping with the firm's standards for client care. To undertake any specific training as and when required. To ensure the confidentiality of all clients' documentation and information. Help us live our service promise and deliver excellent levels of client care. Person Specification: Demonstrable legal secretarial experience IT literate Strong comprehension of English spelling, punctuation and grammar Acute attention to detail Excellent word processing and audio typing skills Exceptional customer service skills, including a professional and friendly telephone manner. Experience of working in a Personal Injury law firm, or civil litigation firm is advantageous Previous experience of working in a fast paced environment Prior exposure to Proclaim case management system is desirable Audio typing speed of 65+ words per minute Previous experience of working with court forms and creating pleadings Use of digital dictation, ideally Diktamen would be beneficial Salary & Hours: Salary of £27,000 to £30,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Legal Assistant, Legal Secretary, PA, Legal Typist, Typist, Legal PA, Secretary, Legal Administrator, Legal Office Support, Legal Assistant, Legal Business Support, Fee Earner Support, Customer Service Administrator, Customer Service, Administrator may also be considered for this role.
May 02, 2026
Full time
Job Title: Employers' Liability PA Location: Sharston, M22 4SN Salary : £27,000 to £30,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. The Role: Our Employers' Liability team are currently looking for a Personal Assistant to support a Partner within the well established department. The ideal candidate must have strong legal secretarial experience within personal injury. Excellent knowledge of Microsoft Office packages, and a strong command of English spelling, punctuation and grammar are both essential. An audio typing speed of 65+ wpm is a distinct advantage. The PA is expected to be pro-active and to use a high degree of self-management and initiative. Responsibilities: To prepare correspondence and documents through audiotyping and word processing. To administer daily digital filing and the opening, closing, storage and retrieval of client files. To prepare correspondence and enclosures for despatch if required. To make appointments, arrange meetings and manage diaries To provide support to other secretaries and the administration team as required. To attend to clients both in person and on the telephone to provide support in a professional and friendly manner, in keeping with the firm's standards for client care. To undertake any specific training as and when required. To ensure the confidentiality of all clients' documentation and information. Help us live our service promise and deliver excellent levels of client care. Person Specification: Demonstrable legal secretarial experience IT literate Strong comprehension of English spelling, punctuation and grammar Acute attention to detail Excellent word processing and audio typing skills Exceptional customer service skills, including a professional and friendly telephone manner. Experience of working in a Personal Injury law firm, or civil litigation firm is advantageous Previous experience of working in a fast paced environment Prior exposure to Proclaim case management system is desirable Audio typing speed of 65+ words per minute Previous experience of working with court forms and creating pleadings Use of digital dictation, ideally Diktamen would be beneficial Salary & Hours: Salary of £27,000 to £30,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Legal Assistant, Legal Secretary, PA, Legal Typist, Typist, Legal PA, Secretary, Legal Administrator, Legal Office Support, Legal Assistant, Legal Business Support, Fee Earner Support, Customer Service Administrator, Customer Service, Administrator may also be considered for this role.
Conveyancer Ref: BCR/JP/32302 40,000 - 50,000 (Dependent on Experience) Alfreton We are looking for a Licensed Conveyancer or Conveyancing Solicitor to join a well-established local law firm in Alfreton. You will be joining a strong and experienced property team within a supportive working environment. Conveyancer Responsibilities: Managing a residential conveyancing caseload from instruction to completion Reviewing contracts, title documents, and search results Raising and responding to pre-contract enquiries Liaising with clients, agents, lenders, and solicitors Handling exchange, completion, and post-completion formalities The Ideal Candidate Will Have: Qualified Licensed Conveyancer or Conveyancing Solicitor 2-3 years + PQE Experience in commercial property is desirable Experience managing files independently Strong communication and organisational skills If you are an experienced Conveyancer based in Alfreton, Derbyshire, apply now! INDHP Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
May 02, 2026
Full time
Conveyancer Ref: BCR/JP/32302 40,000 - 50,000 (Dependent on Experience) Alfreton We are looking for a Licensed Conveyancer or Conveyancing Solicitor to join a well-established local law firm in Alfreton. You will be joining a strong and experienced property team within a supportive working environment. Conveyancer Responsibilities: Managing a residential conveyancing caseload from instruction to completion Reviewing contracts, title documents, and search results Raising and responding to pre-contract enquiries Liaising with clients, agents, lenders, and solicitors Handling exchange, completion, and post-completion formalities The Ideal Candidate Will Have: Qualified Licensed Conveyancer or Conveyancing Solicitor 2-3 years + PQE Experience in commercial property is desirable Experience managing files independently Strong communication and organisational skills If you are an experienced Conveyancer based in Alfreton, Derbyshire, apply now! INDHP Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
Content below for Recruitment purposes only You've got opportunities in store. From wowing customers to nurturing colleagues, this is a role where you can make a difference - all while perfecting the skills you'll need to one day have a store of your own. As one of our Assistant Store Managers, you'll make our customers feel comfortable and your team feel right at home. Helping them to hit their targets and get up to speed on the latest tech, you'll find out how amazing it feels when a plan comes together. So, no more counting down the clock. Your future starts here. What you'll do: Lead, engage and develop your team of tech-whizzes and people pros Empower that team to reach their ambitious targets Create an environment where every customer feels at ease Support the Store Manager with the day-to-day running of the store You'll definitely: Have some experience of coaching and building capability in a team Have an ability to lead teams to strong commercial and customer results Have some experience of managing your store in your Store Managers absence Have experience of driving customer service in a sales and service environment Be self-motivated and proactive You might even: Possess an ability to set and carry out long-term plans Have established coaching and development skills What's in it for you? Exceptional career progression in Retail and to other areas of BT with our Aspire internal development programme Competitive salary The opportunity to significantly increase your earnings, depending on your store and team performance Competitive healthcare and BT share plans 50% discount on an EE mobile package (30% for Friends and Family) 25 days' holiday (pro-rata) with the opportunity to buy a further 5 days, plus your birthday off The chance to win once-in-a-lifetime all-expense-paid trips and prizes BT TV, including BT Sport and NOW Entertainment Membership About EE Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and our network, named best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we've focused on creating an energising culture that makes EE an even better place to build a career. We're at the top of our game, and this is your chance to join us. At EE, we're creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. We're therefore open to considering flexible working, things like part-time hours or other flexible options. We also offer emergency time off for dependants in addition to generous maternity and paternity leave. It's our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
May 02, 2026
Full time
Content below for Recruitment purposes only You've got opportunities in store. From wowing customers to nurturing colleagues, this is a role where you can make a difference - all while perfecting the skills you'll need to one day have a store of your own. As one of our Assistant Store Managers, you'll make our customers feel comfortable and your team feel right at home. Helping them to hit their targets and get up to speed on the latest tech, you'll find out how amazing it feels when a plan comes together. So, no more counting down the clock. Your future starts here. What you'll do: Lead, engage and develop your team of tech-whizzes and people pros Empower that team to reach their ambitious targets Create an environment where every customer feels at ease Support the Store Manager with the day-to-day running of the store You'll definitely: Have some experience of coaching and building capability in a team Have an ability to lead teams to strong commercial and customer results Have some experience of managing your store in your Store Managers absence Have experience of driving customer service in a sales and service environment Be self-motivated and proactive You might even: Possess an ability to set and carry out long-term plans Have established coaching and development skills What's in it for you? Exceptional career progression in Retail and to other areas of BT with our Aspire internal development programme Competitive salary The opportunity to significantly increase your earnings, depending on your store and team performance Competitive healthcare and BT share plans 50% discount on an EE mobile package (30% for Friends and Family) 25 days' holiday (pro-rata) with the opportunity to buy a further 5 days, plus your birthday off The chance to win once-in-a-lifetime all-expense-paid trips and prizes BT TV, including BT Sport and NOW Entertainment Membership About EE Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and our network, named best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we've focused on creating an energising culture that makes EE an even better place to build a career. We're at the top of our game, and this is your chance to join us. At EE, we're creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. We're therefore open to considering flexible working, things like part-time hours or other flexible options. We also offer emergency time off for dependants in addition to generous maternity and paternity leave. It's our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Retail Optical Assistant - Vision Express Where customer service meets premium eyewear and medtech innovation. Are you looking for a retail role in eyecare where you can grow, learn, and make a difference?Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance. What You'll Do Deliver confident personalised customer service and product advice Learn to adjust frames, assist with fittings, and carry out minor repairs Support pre-screening eye tests using the latest optical technology Keep the store running smoothly with admin and support tasks What You'll Get Free eyewear (up to £550 annually) from day one 33 days holiday with buy/sell options Family & friends discounts + free eye tests Employee wellbeing support Opportunities to support global vision through the OneSight Foundation Earn More at Vision Express Earn monthly bonuses on top of your salary. Full-time Optical Assistants meeting targets can earn £85-£520/month - with uncapped potential for high performers. Your performance matters - and it pays off. What We're Looking For Confident engaging with customers and recommending products Passionate about eyewear, style, and comfortable with digital tools Positive team player with a can-do attitude Strong communicator who listens and understands customer needs Why Vision Express? With over 590 stores across the UK, Ireland, and Jersey, we're a leading optical retailer and a growing medtech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development.Ready to start your career in optical retail? Apply now and see your future clearly.
May 02, 2026
Full time
Retail Optical Assistant - Vision Express Where customer service meets premium eyewear and medtech innovation. Are you looking for a retail role in eyecare where you can grow, learn, and make a difference?Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance. What You'll Do Deliver confident personalised customer service and product advice Learn to adjust frames, assist with fittings, and carry out minor repairs Support pre-screening eye tests using the latest optical technology Keep the store running smoothly with admin and support tasks What You'll Get Free eyewear (up to £550 annually) from day one 33 days holiday with buy/sell options Family & friends discounts + free eye tests Employee wellbeing support Opportunities to support global vision through the OneSight Foundation Earn More at Vision Express Earn monthly bonuses on top of your salary. Full-time Optical Assistants meeting targets can earn £85-£520/month - with uncapped potential for high performers. Your performance matters - and it pays off. What We're Looking For Confident engaging with customers and recommending products Passionate about eyewear, style, and comfortable with digital tools Positive team player with a can-do attitude Strong communicator who listens and understands customer needs Why Vision Express? With over 590 stores across the UK, Ireland, and Jersey, we're a leading optical retailer and a growing medtech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development.Ready to start your career in optical retail? Apply now and see your future clearly.
You will also receive an additional premium of £4.00 per hour whilst running the store. As a Deputy Store Manager at Aldi, you'll take pride in driving sales, delivering excellent customer service, minimising costs, and improving operational efficiency. You'll support the Store Manager by training colleagues, checking displays, and achieving sales targets. This role offers real responsibility and is the perfect stepping stone for experienced team leaders on their journey towards a store management role. Key Responsibilities • Running the store in the absence of the Store Manager and Assistant Store Manager• Deliver excellent customer service that goes beyond expectations• Support the Store Manager to boost employee engagement and meet store KPIs• Monitor product quality and manage stock rotation consistently• Oversee till cashing up and safe deposits• Ensure Health & Safety and due diligence standards are maintained Skills & Experience • Experience managing teams in fast-paced, customer-focused environments• Skilled in time management and cost control• Motivated to achieve and exceed targets consistently• Strong customer service and compliance skills• Previous Store Management experience is a plus but not essential Our Benefits • An additional premium of £4 per hour whilst running the store• A flexible working contract between 25-35 hours a week• 28 days annual leave including bank holidays• 26 weeks full pay following 1 year service for Maternity and Main Adopter Leave• Comprehensive training and ongoing development opportunities throughout your Aldi career• Lifestyle benefits including discounted gym memberships, cinema tickets, and holiday deals
May 02, 2026
Full time
You will also receive an additional premium of £4.00 per hour whilst running the store. As a Deputy Store Manager at Aldi, you'll take pride in driving sales, delivering excellent customer service, minimising costs, and improving operational efficiency. You'll support the Store Manager by training colleagues, checking displays, and achieving sales targets. This role offers real responsibility and is the perfect stepping stone for experienced team leaders on their journey towards a store management role. Key Responsibilities • Running the store in the absence of the Store Manager and Assistant Store Manager• Deliver excellent customer service that goes beyond expectations• Support the Store Manager to boost employee engagement and meet store KPIs• Monitor product quality and manage stock rotation consistently• Oversee till cashing up and safe deposits• Ensure Health & Safety and due diligence standards are maintained Skills & Experience • Experience managing teams in fast-paced, customer-focused environments• Skilled in time management and cost control• Motivated to achieve and exceed targets consistently• Strong customer service and compliance skills• Previous Store Management experience is a plus but not essential Our Benefits • An additional premium of £4 per hour whilst running the store• A flexible working contract between 25-35 hours a week• 28 days annual leave including bank holidays• 26 weeks full pay following 1 year service for Maternity and Main Adopter Leave• Comprehensive training and ongoing development opportunities throughout your Aldi career• Lifestyle benefits including discounted gym memberships, cinema tickets, and holiday deals
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
May 02, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
Assistant Store Manager Cheshire Oaks ESPA We are offering a 12 month fixed term contract for an experienced retail manager to oversee daily operations and drive service, sales and experience in our Cheshire Oaks store. Responsibilities Service Ensure best in class personalised customer service Build and maintain customer relationships using CRM to drive repeat visits and tailored experiences Create a warm welcoming environment and seamless customer journey from welcome to purchase Resolve customer queries quickly and professionally, prioritising customer satisfaction Lead the team to achieve daily, weekly and monthly retail financial targets and KPIs Drive sales through exceptional service, storytelling and product expertise Support business planning aligned to marketing calendar, optimising product launches and key trading moments via eventing and in store activation Plan and execute engaging events, connecting with local businesses and attracting new footfall People Lead by example on shop floor and act as Duty Manager when required Inspire, motivate and engage the team daily to deliver world class service Coach, train and develop team members to elevate product knowledge, experience delivery and selling capability Deliver regular, actionable feedback and foster a culture of open two way communication Conduct and support HR conversations with professionalism, confidence and care Operational Excellence Oversee daily store operations ensuring smooth opening, mid day and closing procedures Ensure all operational processes including cash handling, banking, scheduling and rotas are completed accurately and on time Maintain compliance with all H&S policies, hygiene standards and risk management procedures, ensuring audit readiness at all times Uphold perfect store standards across ESPA and partner brands, ensuring immaculate retail execution and on brand visual merchandising Oversee deliveries and process POs accurately within EPOS system Conduct regular stock counts and liaise with HQ on discrepancies, damages and replenishment needs Take ownership of stockroom organisation, space optimisation and replenishment routines Support loss prevention strategies to minimise shrinkage, ensuring all team members follow LP procedures Ensure all staff compliance tasks, training modules and operational briefs are understood, actioned and completed on time Communicate effectively with HQ, brand partners and external stakeholders to ensure alignment across operations, reporting and store standards Qualifications Experience in retail management is essential Minimum 2 years' experience within beauty, skincare or wellbeing retail Strong understanding of the ESPA brand, heritage and product mix Experience working in a standalone or FSS environment preferred Highly organised with excellent communication and time management skills Full availability including weekends and bank holidays Confident using Excel, Outlook and Teams THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and welcomes applications from all sections of the community.
May 02, 2026
Full time
Assistant Store Manager Cheshire Oaks ESPA We are offering a 12 month fixed term contract for an experienced retail manager to oversee daily operations and drive service, sales and experience in our Cheshire Oaks store. Responsibilities Service Ensure best in class personalised customer service Build and maintain customer relationships using CRM to drive repeat visits and tailored experiences Create a warm welcoming environment and seamless customer journey from welcome to purchase Resolve customer queries quickly and professionally, prioritising customer satisfaction Lead the team to achieve daily, weekly and monthly retail financial targets and KPIs Drive sales through exceptional service, storytelling and product expertise Support business planning aligned to marketing calendar, optimising product launches and key trading moments via eventing and in store activation Plan and execute engaging events, connecting with local businesses and attracting new footfall People Lead by example on shop floor and act as Duty Manager when required Inspire, motivate and engage the team daily to deliver world class service Coach, train and develop team members to elevate product knowledge, experience delivery and selling capability Deliver regular, actionable feedback and foster a culture of open two way communication Conduct and support HR conversations with professionalism, confidence and care Operational Excellence Oversee daily store operations ensuring smooth opening, mid day and closing procedures Ensure all operational processes including cash handling, banking, scheduling and rotas are completed accurately and on time Maintain compliance with all H&S policies, hygiene standards and risk management procedures, ensuring audit readiness at all times Uphold perfect store standards across ESPA and partner brands, ensuring immaculate retail execution and on brand visual merchandising Oversee deliveries and process POs accurately within EPOS system Conduct regular stock counts and liaise with HQ on discrepancies, damages and replenishment needs Take ownership of stockroom organisation, space optimisation and replenishment routines Support loss prevention strategies to minimise shrinkage, ensuring all team members follow LP procedures Ensure all staff compliance tasks, training modules and operational briefs are understood, actioned and completed on time Communicate effectively with HQ, brand partners and external stakeholders to ensure alignment across operations, reporting and store standards Qualifications Experience in retail management is essential Minimum 2 years' experience within beauty, skincare or wellbeing retail Strong understanding of the ESPA brand, heritage and product mix Experience working in a standalone or FSS environment preferred Highly organised with excellent communication and time management skills Full availability including weekends and bank holidays Confident using Excel, Outlook and Teams THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and welcomes applications from all sections of the community.
Content below for Recruitment purposes only You've got opportunities in store. From wowing customers to nurturing colleagues, this is a role where you can make a difference - all while perfecting the skills you'll need to one day have a store of your own. As one of our Assistant Store Managers, you'll make our customers feel comfortable and your team feel right at home. Helping them to hit their targets and get up to speed on the latest tech, you'll find out how amazing it feels when a plan comes together. So, no more counting down the clock. Your future starts here. What you'll do: Lead, engage and develop your team of tech-whizzes and people pros Empower that team to reach their ambitious targets Create an environment where every customer feels at ease Support the Store Manager with the day-to-day running of the store You'll definitely: Have some experience of coaching and building capability in a team Have an ability to lead teams to strong commercial and customer results Have some experience of managing your store in your Store Managers absence Have experience of driving customer service in a sales and service environment Be self-motivated and proactive You might even: Possess an ability to set and carry out long-term plans Have established coaching and development skills What's in it for you? Exceptional career progression in Retail and to other areas of BT with our Aspire internal development programme Competitive salary The opportunity to significantly increase your earnings, depending on your store and team performance Competitive healthcare and BT share plans 50% discount on an EE mobile package (30% for Friends and Family) 25 days' holiday (pro-rata) with the opportunity to buy a further 5 days, plus your birthday off The chance to win once-in-a-lifetime all-expense-paid trips and prizes BT TV, including BT Sport and NOW Entertainment Membership About EE Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and our network, named best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we've focused on creating an energising culture that makes EE an even better place to build a career. We're at the top of our game, and this is your chance to join us. At EE, we're creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. We're therefore open to considering flexible working, things like part-time hours or other flexible options. We also offer emergency time off for dependants in addition to generous maternity and paternity leave. It's our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
May 02, 2026
Full time
Content below for Recruitment purposes only You've got opportunities in store. From wowing customers to nurturing colleagues, this is a role where you can make a difference - all while perfecting the skills you'll need to one day have a store of your own. As one of our Assistant Store Managers, you'll make our customers feel comfortable and your team feel right at home. Helping them to hit their targets and get up to speed on the latest tech, you'll find out how amazing it feels when a plan comes together. So, no more counting down the clock. Your future starts here. What you'll do: Lead, engage and develop your team of tech-whizzes and people pros Empower that team to reach their ambitious targets Create an environment where every customer feels at ease Support the Store Manager with the day-to-day running of the store You'll definitely: Have some experience of coaching and building capability in a team Have an ability to lead teams to strong commercial and customer results Have some experience of managing your store in your Store Managers absence Have experience of driving customer service in a sales and service environment Be self-motivated and proactive You might even: Possess an ability to set and carry out long-term plans Have established coaching and development skills What's in it for you? Exceptional career progression in Retail and to other areas of BT with our Aspire internal development programme Competitive salary The opportunity to significantly increase your earnings, depending on your store and team performance Competitive healthcare and BT share plans 50% discount on an EE mobile package (30% for Friends and Family) 25 days' holiday (pro-rata) with the opportunity to buy a further 5 days, plus your birthday off The chance to win once-in-a-lifetime all-expense-paid trips and prizes BT TV, including BT Sport and NOW Entertainment Membership About EE Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and our network, named best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we've focused on creating an energising culture that makes EE an even better place to build a career. We're at the top of our game, and this is your chance to join us. At EE, we're creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. We're therefore open to considering flexible working, things like part-time hours or other flexible options. We also offer emergency time off for dependants in addition to generous maternity and paternity leave. It's our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Content below for Recruitment purposes only You've got opportunities in store. From wowing customers to nurturing colleagues, this is a role where you can make a difference - all while perfecting the skills you'll need to one day have a store of your own. As one of our Assistant Store Managers, you'll make our customers feel comfortable and your team feel right at home. Helping them to hit their targets and get up to speed on the latest tech, you'll find out how amazing it feels when a plan comes together. So, no more counting down the clock. Your future starts here. What you'll do: Lead, engage and develop your team of tech-whizzes and people pros Empower that team to reach their ambitious targets Create an environment where every customer feels at ease Support the Store Manager with the day-to-day running of the store You'll definitely: Have some experience of coaching and building capability in a team Have an ability to lead teams to strong commercial and customer results Have some experience of managing your store in your Store Managers absence Have experience of driving customer service in a sales and service environment Be self-motivated and proactive You might even: Possess an ability to set and carry out long-term plans Have established coaching and development skills What's in it for you? Exceptional career progression in Retail and to other areas of BT with our Aspire internal development programme Competitive salary The opportunity to significantly increase your earnings, depending on your store and team performance Competitive healthcare and BT share plans 50% discount on an EE mobile package (30% for Friends and Family) 25 days' holiday (pro-rata) with the opportunity to buy a further 5 days, plus your birthday off The chance to win once-in-a-lifetime all-expense-paid trips and prizes BT TV, including BT Sport and NOW Entertainment Membership About EE Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and our network, named best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we've focused on creating an energising culture that makes EE an even better place to build a career. We're at the top of our game, and this is your chance to join us. At EE, we're creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. We're therefore open to considering flexible working, things like part-time hours or other flexible options. We also offer emergency time off for dependants in addition to generous maternity and paternity leave. It's our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
May 02, 2026
Full time
Content below for Recruitment purposes only You've got opportunities in store. From wowing customers to nurturing colleagues, this is a role where you can make a difference - all while perfecting the skills you'll need to one day have a store of your own. As one of our Assistant Store Managers, you'll make our customers feel comfortable and your team feel right at home. Helping them to hit their targets and get up to speed on the latest tech, you'll find out how amazing it feels when a plan comes together. So, no more counting down the clock. Your future starts here. What you'll do: Lead, engage and develop your team of tech-whizzes and people pros Empower that team to reach their ambitious targets Create an environment where every customer feels at ease Support the Store Manager with the day-to-day running of the store You'll definitely: Have some experience of coaching and building capability in a team Have an ability to lead teams to strong commercial and customer results Have some experience of managing your store in your Store Managers absence Have experience of driving customer service in a sales and service environment Be self-motivated and proactive You might even: Possess an ability to set and carry out long-term plans Have established coaching and development skills What's in it for you? Exceptional career progression in Retail and to other areas of BT with our Aspire internal development programme Competitive salary The opportunity to significantly increase your earnings, depending on your store and team performance Competitive healthcare and BT share plans 50% discount on an EE mobile package (30% for Friends and Family) 25 days' holiday (pro-rata) with the opportunity to buy a further 5 days, plus your birthday off The chance to win once-in-a-lifetime all-expense-paid trips and prizes BT TV, including BT Sport and NOW Entertainment Membership About EE Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and our network, named best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we've focused on creating an energising culture that makes EE an even better place to build a career. We're at the top of our game, and this is your chance to join us. At EE, we're creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. We're therefore open to considering flexible working, things like part-time hours or other flexible options. We also offer emergency time off for dependants in addition to generous maternity and paternity leave. It's our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Build Skills, Gain Experience Become an Apprentice Sales Assistant and Grow with Us! Hours: 39 hours a week Shifts: Flexible Salary: £9.75 - £10.55 per hour Why Superdrug? At Superdrug, our customers and our teams are at the heart of everything we do. Loved for our accessible health and beauty, value, variety, expert advice & top-notch service.Were all about personality, we aim to have fun, and we work hard to deliver That Superdrug feeling!Hard work? Absolutely.Rewarding? Always. Here's the exciting bit A great day includes: As an Apprentice Sales Assistant at Superdrug, youll be right at the heart of the action-serving customers with a smile, sharing our amazing Star Buys, and making sure everyone leaves feeling great!Youll help keep the store looking its best and fully stocked, while playing a key role in smashing store targets. Its a hands-on, fast-paced role thats never boring and packed with chances to learn. We see our Apprentice Sales Assistants as future Team Leaders, and well give you everything you need to grow-with brilliant training, and real opportunities to progress.Your training will take place in-store over the first 12 months, so no college days and no homework! At the end of your training period, you will complete a discussion around your experiences and an observation of you performing your role. You will be supported throughout by your team and your tutor to achieve your Retailer Level 2 Apprenticeship What youll bring to the role: A positive mindset & clear communication skillsPassionate about health & beauty and customer serviceDesire to learn and improve your knowledge/skillsFlexible in working hours and adaptable to change You qualify if You have a grade 4 / C GCSE (or equivalent) in English and maths (national 4s for Scotland) You are not currently in any form of education, and you are available for full time shifts You HAVENT completed a Retail Apprenticeship before You are eligible to work in the UK You are brand new to retail Why Youll Love Working with Us Up to 28 days holiday Up to 30% discount for you and a friend or family member Excellent training Great sales incentives Get instant access to Stream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future. Enhanced company sick pay and pregnancy loss and support Come and be part of something special! For information on how we manage and store your data, please visit: privacy-policy/
May 02, 2026
Contractor
Build Skills, Gain Experience Become an Apprentice Sales Assistant and Grow with Us! Hours: 39 hours a week Shifts: Flexible Salary: £9.75 - £10.55 per hour Why Superdrug? At Superdrug, our customers and our teams are at the heart of everything we do. Loved for our accessible health and beauty, value, variety, expert advice & top-notch service.Were all about personality, we aim to have fun, and we work hard to deliver That Superdrug feeling!Hard work? Absolutely.Rewarding? Always. Here's the exciting bit A great day includes: As an Apprentice Sales Assistant at Superdrug, youll be right at the heart of the action-serving customers with a smile, sharing our amazing Star Buys, and making sure everyone leaves feeling great!Youll help keep the store looking its best and fully stocked, while playing a key role in smashing store targets. Its a hands-on, fast-paced role thats never boring and packed with chances to learn. We see our Apprentice Sales Assistants as future Team Leaders, and well give you everything you need to grow-with brilliant training, and real opportunities to progress.Your training will take place in-store over the first 12 months, so no college days and no homework! At the end of your training period, you will complete a discussion around your experiences and an observation of you performing your role. You will be supported throughout by your team and your tutor to achieve your Retailer Level 2 Apprenticeship What youll bring to the role: A positive mindset & clear communication skillsPassionate about health & beauty and customer serviceDesire to learn and improve your knowledge/skillsFlexible in working hours and adaptable to change You qualify if You have a grade 4 / C GCSE (or equivalent) in English and maths (national 4s for Scotland) You are not currently in any form of education, and you are available for full time shifts You HAVENT completed a Retail Apprenticeship before You are eligible to work in the UK You are brand new to retail Why Youll Love Working with Us Up to 28 days holiday Up to 30% discount for you and a friend or family member Excellent training Great sales incentives Get instant access to Stream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future. Enhanced company sick pay and pregnancy loss and support Come and be part of something special! For information on how we manage and store your data, please visit: privacy-policy/
Look Ahead Care Support and Housing
Islington, London
We're looking for a kind, compassionate and resilient Senior Administrator to join our Central Service team located at our head office in Islington. £26,936.00- £35,000.00 per annum, working 35 hours per week. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme and Season Ticket Loans Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - 8% matched pension (via salary exchange) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. To provide an exceptional standard of organisational, administrative and project support to Directors within the Commercial & Growth and Operations Directorates, enabling them to operate effectively and efficiently. The role will implement and maintain robust, seamless administration systems and processes across the Directorates, ensuring consistency, accuracy and high professional standards. The postholder will act as an ambassador for the Directors and the organisation at all times, supporting complex and competing workloads with confidence, discretion and foresight, and consistently staying one step ahead of what is required. What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead . Provide high-quality support to Directors, ensuring the smooth and effective day-to-day running. Proactively manage multiple complex diaries, correspondence and priorities, exercising sound judgement on when to support, challenge or hold the line as appropriate. Coordinate and provide full administrative support for Directorates and corporate meetings, including the Performance Review meetings, providing end-to-end support, including scheduling, agenda management, paper collation, accurate note-taking, and follow-up of agreed actions and outcomes, reviewing and preparation of papers. Lead on the organisation of business meetings, events, site visits, including venues, virtual meetings, agendas, papers, travel arrangements, room bookings, minute-taking and action tracking. Support the timely production of high-quality documentation, including reports, presentations and briefing papers, maintaining excellent attention to detail, accuracy, branding and presentation standards. Build and maintain strong professional relationships with colleagues across the organisation, acting as a key point of contact and trusted liaison for the Directors. Work closely with other Executive Assistants and Personal Assistants to share best practice, provide mutual cover and ensure seamless support at Directorate and organisational level. Assist with budget management activities where required, processing invoices and expenses in line with organisational procedures. Handle sensitive and confidential information with discretion at all times. Undertake additional duties or projects in the Directors. About you: An experienced and confident, senior level administrator/personal assistant, with enthusiasm to deliver a high quality and effective service Able to immerse yourself within the business, understanding the work of the directorate and the organisational structures and personalities in place. Able to work with gravitas, courage and be calm under pressure, building credibility and respect with internal and external stakeholders. Able to communicate with a warm, inclusive and open manner in order to proactively promote positive 'one team' working across the wider business. Extremely organised, with highly attuned planning and problem-solving skills, and experience in operating in a busy environment with competing demands. Able to exercise sound judgement and maintain discretion and confidentiality at all times. Resilient and flexible when working to tight deadlines, being able to prioritise work effectively and manage expectations. Experienced in all elements of meeting administration - collating and issuing papers for meetings/boards - ensuring that papers are received in the appropriate format and to deadlines from colleagues across the business, taking accurate minutes and following up on action points. What you'll bring: Essential: Experience in a similar role. A qualification to degree level (or equivalent) in Business Administration would be beneficial but not essential. A high level of IT skills, and experience in using the full suite of Microsoft Office software (including but not limited to: Word, Excel, PowerPoint, Outlook, SharePoint and Microsoft Teams). Excellent attention to detail, and ability to present documents professionally and with style (this means having a keen eye for branding, grammar and layout). A passion for what we do at Look Ahead - and an experience of delivering great customer service. Desirable: Experience supporting Directors or senior leaders in a complex or regulated organisation. Experience of supporting formal governance or performance review forums, including minute-taking and action tracking. Experience of working in housing, social care, health, or a similar public-facing or not-for-profit sector. Confidence working with senior stakeholders and balancing competing priorities.
May 02, 2026
Full time
We're looking for a kind, compassionate and resilient Senior Administrator to join our Central Service team located at our head office in Islington. £26,936.00- £35,000.00 per annum, working 35 hours per week. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme and Season Ticket Loans Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - 8% matched pension (via salary exchange) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. To provide an exceptional standard of organisational, administrative and project support to Directors within the Commercial & Growth and Operations Directorates, enabling them to operate effectively and efficiently. The role will implement and maintain robust, seamless administration systems and processes across the Directorates, ensuring consistency, accuracy and high professional standards. The postholder will act as an ambassador for the Directors and the organisation at all times, supporting complex and competing workloads with confidence, discretion and foresight, and consistently staying one step ahead of what is required. What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead . Provide high-quality support to Directors, ensuring the smooth and effective day-to-day running. Proactively manage multiple complex diaries, correspondence and priorities, exercising sound judgement on when to support, challenge or hold the line as appropriate. Coordinate and provide full administrative support for Directorates and corporate meetings, including the Performance Review meetings, providing end-to-end support, including scheduling, agenda management, paper collation, accurate note-taking, and follow-up of agreed actions and outcomes, reviewing and preparation of papers. Lead on the organisation of business meetings, events, site visits, including venues, virtual meetings, agendas, papers, travel arrangements, room bookings, minute-taking and action tracking. Support the timely production of high-quality documentation, including reports, presentations and briefing papers, maintaining excellent attention to detail, accuracy, branding and presentation standards. Build and maintain strong professional relationships with colleagues across the organisation, acting as a key point of contact and trusted liaison for the Directors. Work closely with other Executive Assistants and Personal Assistants to share best practice, provide mutual cover and ensure seamless support at Directorate and organisational level. Assist with budget management activities where required, processing invoices and expenses in line with organisational procedures. Handle sensitive and confidential information with discretion at all times. Undertake additional duties or projects in the Directors. About you: An experienced and confident, senior level administrator/personal assistant, with enthusiasm to deliver a high quality and effective service Able to immerse yourself within the business, understanding the work of the directorate and the organisational structures and personalities in place. Able to work with gravitas, courage and be calm under pressure, building credibility and respect with internal and external stakeholders. Able to communicate with a warm, inclusive and open manner in order to proactively promote positive 'one team' working across the wider business. Extremely organised, with highly attuned planning and problem-solving skills, and experience in operating in a busy environment with competing demands. Able to exercise sound judgement and maintain discretion and confidentiality at all times. Resilient and flexible when working to tight deadlines, being able to prioritise work effectively and manage expectations. Experienced in all elements of meeting administration - collating and issuing papers for meetings/boards - ensuring that papers are received in the appropriate format and to deadlines from colleagues across the business, taking accurate minutes and following up on action points. What you'll bring: Essential: Experience in a similar role. A qualification to degree level (or equivalent) in Business Administration would be beneficial but not essential. A high level of IT skills, and experience in using the full suite of Microsoft Office software (including but not limited to: Word, Excel, PowerPoint, Outlook, SharePoint and Microsoft Teams). Excellent attention to detail, and ability to present documents professionally and with style (this means having a keen eye for branding, grammar and layout). A passion for what we do at Look Ahead - and an experience of delivering great customer service. Desirable: Experience supporting Directors or senior leaders in a complex or regulated organisation. Experience of supporting formal governance or performance review forums, including minute-taking and action tracking. Experience of working in housing, social care, health, or a similar public-facing or not-for-profit sector. Confidence working with senior stakeholders and balancing competing priorities.
