Join a leading provider of premium hospitality and event experiences, delivering high-end packages across major sporting and entertainment events in the UK and internationally. With a focus on quality, exclusivity, and exceptional client service, the business creates memorable experiences for a wide range of clients. The organisation is seeking a proactive and driven Sales Training & Development Manager to enhance performance across Sales, Operations, and Marketing teams, ensuring employees have the skills, confidence, and support to succeed in a fast-paced, high-performance environment. The role is primarily London-based, with regular travel required to other UK offices to deliver in-person training. The Role As the Sales Training & Development Manager, you will be responsible for designing, delivering, and implementing training programmes across the business, with a strong focus on sales excellence, onboarding, and continuous professional development. You will deliver impactful sales training, support management capability, and coach teams on best practices. The role will also ensure that employees across all functions-including Sales, Operations, Finance, and Marketing-receive consistent, engaging, and effective training. You will work closely with senior leadership and department heads to help build and maintain a high-performance culture, while also supporting managers in developing their teams. Key Responsibilities Onboarding & Induction Deliver onboarding programmes for new hires across commercial teams Provide training on products, systems, and internal processes Continuously update induction materials in collaboration with department leads Sales Training & Enablement Deliver training on core sales skills including cold calling, consultative selling, objection handling, negotiation, and pipeline management Run refresher sessions and provide ongoing coaching Conduct call monitoring, floor support, and structured feedback sessions Support the roll out of sales scripts, pitches, and campaigns Management & Leadership Development Design and deliver development programmes for managers Train leaders on coaching techniques, communication, and leadership styles Support managers in conducting effective 1:1s and performance reviews Develop emerging leaders and strengthen people management skills Skills & Experience Minimum of 3 year's experience delivering training within a fast-paced sales environment Strong understanding of sales processes and telesales techniques Proven experience in coaching and developing individuals and teams Experience supporting management and leadership development Excellent communication, facilitation, and presentation skills Ability to create engaging and effective training content Confident using CRM systems and digital tools (e.g. Salesforce) Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
May 04, 2026
Full time
Join a leading provider of premium hospitality and event experiences, delivering high-end packages across major sporting and entertainment events in the UK and internationally. With a focus on quality, exclusivity, and exceptional client service, the business creates memorable experiences for a wide range of clients. The organisation is seeking a proactive and driven Sales Training & Development Manager to enhance performance across Sales, Operations, and Marketing teams, ensuring employees have the skills, confidence, and support to succeed in a fast-paced, high-performance environment. The role is primarily London-based, with regular travel required to other UK offices to deliver in-person training. The Role As the Sales Training & Development Manager, you will be responsible for designing, delivering, and implementing training programmes across the business, with a strong focus on sales excellence, onboarding, and continuous professional development. You will deliver impactful sales training, support management capability, and coach teams on best practices. The role will also ensure that employees across all functions-including Sales, Operations, Finance, and Marketing-receive consistent, engaging, and effective training. You will work closely with senior leadership and department heads to help build and maintain a high-performance culture, while also supporting managers in developing their teams. Key Responsibilities Onboarding & Induction Deliver onboarding programmes for new hires across commercial teams Provide training on products, systems, and internal processes Continuously update induction materials in collaboration with department leads Sales Training & Enablement Deliver training on core sales skills including cold calling, consultative selling, objection handling, negotiation, and pipeline management Run refresher sessions and provide ongoing coaching Conduct call monitoring, floor support, and structured feedback sessions Support the roll out of sales scripts, pitches, and campaigns Management & Leadership Development Design and deliver development programmes for managers Train leaders on coaching techniques, communication, and leadership styles Support managers in conducting effective 1:1s and performance reviews Develop emerging leaders and strengthen people management skills Skills & Experience Minimum of 3 year's experience delivering training within a fast-paced sales environment Strong understanding of sales processes and telesales techniques Proven experience in coaching and developing individuals and teams Experience supporting management and leadership development Excellent communication, facilitation, and presentation skills Ability to create engaging and effective training content Confident using CRM systems and digital tools (e.g. Salesforce) Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Board Intelligence is a technology and advisory firm that supercharges boards with the science of board effectiveness. We build better businesses and benefit society. Through a suite of AI-powered software tools, evaluation frameworks, and advisory services that distil twenty years of boardroom experience, we improve the efficiency of board processes and the effectiveness of boards. We work with over 80,000 leaders and 3,000 organisations across the world, with clients across the Fortune 500, FTSE 100, and OMX 30. In 2024 we received substantial backing from K1 Investment Management - the leading B2B Enterprise SaaS investors. We are at the beginning of significant growth, and we're looking for superb talent to join us on this journey. As we grow, we're fiercely protective of our culture and values. Many of us, including our founders, have families and other priorities, so we know the value of a supportive company. The team is diverse and friendly. We value fun: most days you'll find a social event or learning opportunity to get involved with, including company socials, away days, and philanthropic activities. Our Mission We unleash the potential of organisations through the science of board effectiveness, building better businesses and benefiting society. The Role The Customer Success teamis responsible forefficiently driving an exceptional experience for all our customers. We partner with our clients to ensure strong adoption and value realization across their organizations. We'relooking for a Customer Success Manager to join our thriving Customer team at Board Intelligence.You'llsit within the Digital CS team, in this role,you'llsplit your time between delivering engaging onboarding experiences for newcustomers, andmaintaining the portfolio of Scaled accounts alongside the Scaled team, through digital-first engagement strategies.In addition to delivering at scale,you'llalso partner closely with your teamand the Director of Digital CSto operationalize top quality digital journeyswith AI at the forefront, using tools such as Claude,Planhatand Pendo. This role is perfect for someone whohas a passion for AI first initiatives andexcels at delivering exceptional onboarding experiences while also building scalable customer success programs. As we continue to scale our SaaS business, this role will be instrumental in ensuring new customers get off to a strong start,maintainingexceptional retention across our Scaled segment, and proving that personalized, high-quality customer success can be delivered efficiently through smart, digital-first strategies. Main Responsibilities Onboarding (Initially50% of role): Deliver engaging onboarding experiences for new customers, across all our segments, guiding them throughinitialsetup, configuration,training,and early adoption milestones to ensure successful product launch Monitor onboarding health metrics and engagement data toidentifyat-risk customers early, providingtimelyinterventions to ensure successful implementation and early wins Working closely with the Director of Digital CS to design, iterate, andoptimise the various onboarding journeys for each of our segmentswith AI at the forefrontwithtools likePlanhatand Pendo.Identifyingopportunities to improve time-to-value, reduce friction, and increase self-service adoption through better content, automation, and in-app guidance Create andmaintainonboarding resources including email sequences, video tutorials, helpcentrecontent, and in-app guides that enable customers to successfully adopt the platform independently Scaled Portfolio Management& Digital Strategy(50% of role): Be a part of the team managing the portfolio of Scaled accounts through digital-first engagement strategies,leveragingAI,automation, data insights, and targeted campaigns tomaintaincustomer health and drive adoption Working closely with the Director of Digital CS to build and execute automatedand AI drivencustomer engagement programs including email campaigns, in-app messaging, and digital touchpoints that proactively address customer needs, drive feature adoption, and prevent churn using tools likePlanhatand Pendo. Create educational materials such as videos, guides, walk throughs, and webinars to support fully digital or 1-many customer enablement that drives adoption, awareness, and value delivery. Monitor portfolio health through data analysis,identifyingtrends, risks, and opportunities across the Scaled segment, and implementing targeted interventions where needed Act as the voice of the Scaled customer internally, sharing insights with Product, Marketing, and Go-To-Market teams to influence self-service improvements, content development, and digital experience enhancements Required Skills and Experience Customer Success Experience: Demonstrableexperience inOnboarding,CustomerSuccessor Account Management in a B2B SaaS environment, with proventrack recordmanaginga significant portfolio of accountsand achieving high retention rates (90%+ GRR). Provenexperience owning the renewal process and successfully negotiating contract renewals withsenior leaders. SaaS,AIand Technical Understanding: Strong understanding of SaaS business models andonboarding/customer success metrics includingTTV,GRR, PINCs, CSQLsandcustomer health scoring, Experience withmaximisingcustomersuccess platforms (such asPlanhat) and digital engagement tools (Pendo or similar), withabilityto quickly become a product expert. Experience utilising AI tools such as Claude & Copilot to drive more efficient processes with onboarding and daily Customer Success. Strategic and Analytical Thinking: Strong analytical skills with ability tointerpret usagedata, engagement metrics, and business outcomes to proactivelyidentifyrisks and opportunities Data-driven approach to decision making with experience developing customer success plans and tracking progress against success criteria Essential Soft Skills Exceptional relationship-building and communication skills, with ability to influence and build trust with senior executives Proactive and self-motivated with excellent time management to manage multiple accounts simultaneously Customer-centric approach with genuine passion for helping customers succeed and creating moments of surprise and delight Collaborative team player who can work cross-functionally with Sales, Product, Support, and Marketing team Nice to Have Experience inthe governance, legal tech, or board management space Background working with professional services firms, corporate legal departments, or corporate secretaries Experience in a high-growth SaaS company that has scaled rapidly or been through acquisition Here's some of what's on offer: Pension scheme Personal performance bonus 26 days holiday each calendar year Bupa health & dental cover Group life assurance EAP Cycle to work scheme We pride ourselves on our great working environment and package.
May 03, 2026
Full time
Board Intelligence is a technology and advisory firm that supercharges boards with the science of board effectiveness. We build better businesses and benefit society. Through a suite of AI-powered software tools, evaluation frameworks, and advisory services that distil twenty years of boardroom experience, we improve the efficiency of board processes and the effectiveness of boards. We work with over 80,000 leaders and 3,000 organisations across the world, with clients across the Fortune 500, FTSE 100, and OMX 30. In 2024 we received substantial backing from K1 Investment Management - the leading B2B Enterprise SaaS investors. We are at the beginning of significant growth, and we're looking for superb talent to join us on this journey. As we grow, we're fiercely protective of our culture and values. Many of us, including our founders, have families and other priorities, so we know the value of a supportive company. The team is diverse and friendly. We value fun: most days you'll find a social event or learning opportunity to get involved with, including company socials, away days, and philanthropic activities. Our Mission We unleash the potential of organisations through the science of board effectiveness, building better businesses and benefiting society. The Role The Customer Success teamis responsible forefficiently driving an exceptional experience for all our customers. We partner with our clients to ensure strong adoption and value realization across their organizations. We'relooking for a Customer Success Manager to join our thriving Customer team at Board Intelligence.You'llsit within the Digital CS team, in this role,you'llsplit your time between delivering engaging onboarding experiences for newcustomers, andmaintaining the portfolio of Scaled accounts alongside the Scaled team, through digital-first engagement strategies.In addition to delivering at scale,you'llalso partner closely with your teamand the Director of Digital CSto operationalize top quality digital journeyswith AI at the forefront, using tools such as Claude,Planhatand Pendo. This role is perfect for someone whohas a passion for AI first initiatives andexcels at delivering exceptional onboarding experiences while also building scalable customer success programs. As we continue to scale our SaaS business, this role will be instrumental in ensuring new customers get off to a strong start,maintainingexceptional retention across our Scaled segment, and proving that personalized, high-quality customer success can be delivered efficiently through smart, digital-first strategies. Main Responsibilities Onboarding (Initially50% of role): Deliver engaging onboarding experiences for new customers, across all our segments, guiding them throughinitialsetup, configuration,training,and early adoption milestones to ensure successful product launch Monitor onboarding health metrics and engagement data toidentifyat-risk customers early, providingtimelyinterventions to ensure successful implementation and early wins Working closely with the Director of Digital CS to design, iterate, andoptimise the various onboarding journeys for each of our segmentswith AI at the forefrontwithtools likePlanhatand Pendo.Identifyingopportunities to improve time-to-value, reduce friction, and increase self-service adoption through better content, automation, and in-app guidance Create andmaintainonboarding resources including email sequences, video tutorials, helpcentrecontent, and in-app guides that enable customers to successfully adopt the platform independently Scaled Portfolio Management& Digital Strategy(50% of role): Be a part of the team managing the portfolio of Scaled accounts through digital-first engagement strategies,leveragingAI,automation, data insights, and targeted campaigns tomaintaincustomer health and drive adoption Working closely with the Director of Digital CS to build and execute automatedand AI drivencustomer engagement programs including email campaigns, in-app messaging, and digital touchpoints that proactively address customer needs, drive feature adoption, and prevent churn using tools likePlanhatand Pendo. Create educational materials such as videos, guides, walk throughs, and webinars to support fully digital or 1-many customer enablement that drives adoption, awareness, and value delivery. Monitor portfolio health through data analysis,identifyingtrends, risks, and opportunities across the Scaled segment, and implementing targeted interventions where needed Act as the voice of the Scaled customer internally, sharing insights with Product, Marketing, and Go-To-Market teams to influence self-service improvements, content development, and digital experience enhancements Required Skills and Experience Customer Success Experience: Demonstrableexperience inOnboarding,CustomerSuccessor Account Management in a B2B SaaS environment, with proventrack recordmanaginga significant portfolio of accountsand achieving high retention rates (90%+ GRR). Provenexperience owning the renewal process and successfully negotiating contract renewals withsenior leaders. SaaS,AIand Technical Understanding: Strong understanding of SaaS business models andonboarding/customer success metrics includingTTV,GRR, PINCs, CSQLsandcustomer health scoring, Experience withmaximisingcustomersuccess platforms (such asPlanhat) and digital engagement tools (Pendo or similar), withabilityto quickly become a product expert. Experience utilising AI tools such as Claude & Copilot to drive more efficient processes with onboarding and daily Customer Success. Strategic and Analytical Thinking: Strong analytical skills with ability tointerpret usagedata, engagement metrics, and business outcomes to proactivelyidentifyrisks and opportunities Data-driven approach to decision making with experience developing customer success plans and tracking progress against success criteria Essential Soft Skills Exceptional relationship-building and communication skills, with ability to influence and build trust with senior executives Proactive and self-motivated with excellent time management to manage multiple accounts simultaneously Customer-centric approach with genuine passion for helping customers succeed and creating moments of surprise and delight Collaborative team player who can work cross-functionally with Sales, Product, Support, and Marketing team Nice to Have Experience inthe governance, legal tech, or board management space Background working with professional services firms, corporate legal departments, or corporate secretaries Experience in a high-growth SaaS company that has scaled rapidly or been through acquisition Here's some of what's on offer: Pension scheme Personal performance bonus 26 days holiday each calendar year Bupa health & dental cover Group life assurance EAP Cycle to work scheme We pride ourselves on our great working environment and package.
Vizrt is transforming from a portfolio of market leading products into the AI Platform for Visual Storytelling. At the centre of this shift sits NDI, the world's leading IP video connectivity standard. This role exists to ensure NDI is positioned as a strategic enabler of the Vizrt platform, clearly aligned to Vizrt's full portfolio and customer base. From broadcasters and enterprises to content creators, partners and developers. This is a commercial, high impact role, working closely with Sales, Channel and Product to drive adoption, pipeline and revenue. What you'll do Own solution level positioning for NDI as part of Vizrt's AI platform for visual storytelling Turn complex technical concepts (IP video, ecosystems, cloud and AI assisted workflows) into clear, outcome led stories Ensure NDI is consistently positioned across enterprise, media & entertainment, sports and content creator use cases Work closely with Sales, Channel and partners to support revenue, pipeline and adoption Support ABM initiatives, key opportunities and partner led motions Bring real customer, creator and ecosystem stories to market Act as a connector across Product, R&D, Marketing, Demand Gen, Enablement and Customer Success What success looks like Contribution to revenue, pipeline and adoption goals for NDI Clear, scalable NDI solution narratives aligned to Vizrt's AI platform strategy Strong Sales and partner enablement High quality customer and creator proof points in market An experienced solution or platform marketer comfortable working with Sales and partners Strong understanding of ecosystems, platforms and interoperability (experience with NDI is a plus) Able to simplify complex technology into credible, commercial stories Strategic, hands on and outcome focused Energised by transformation and the future of video, IP and visual storytelling Why join Vizrt This is an opportunity to help shape how NDI evolves as a growth engine within the Vizrt ecosystem. You'll have visibility, influence and a measurable impact on how Vizrt grows, sells and shows up in the market. We offer a comprehensive benefits package that includes: Health Insurance: Comprehensive medical, dental, and vision insurance plans to keep you and your family healthy. Paid Time Off: Generous vacation days, sick leave, and holidays to ensure you have a work-life balance. Professional Development: Opportunities for ongoing training. Join our team and take advantage of these benefits while working in a dynamic and supportive environment. We do not tolerate discrimination or harassment. We champion inclusion and we value each other's stories, and we relish their telling.
May 03, 2026
Full time
Vizrt is transforming from a portfolio of market leading products into the AI Platform for Visual Storytelling. At the centre of this shift sits NDI, the world's leading IP video connectivity standard. This role exists to ensure NDI is positioned as a strategic enabler of the Vizrt platform, clearly aligned to Vizrt's full portfolio and customer base. From broadcasters and enterprises to content creators, partners and developers. This is a commercial, high impact role, working closely with Sales, Channel and Product to drive adoption, pipeline and revenue. What you'll do Own solution level positioning for NDI as part of Vizrt's AI platform for visual storytelling Turn complex technical concepts (IP video, ecosystems, cloud and AI assisted workflows) into clear, outcome led stories Ensure NDI is consistently positioned across enterprise, media & entertainment, sports and content creator use cases Work closely with Sales, Channel and partners to support revenue, pipeline and adoption Support ABM initiatives, key opportunities and partner led motions Bring real customer, creator and ecosystem stories to market Act as a connector across Product, R&D, Marketing, Demand Gen, Enablement and Customer Success What success looks like Contribution to revenue, pipeline and adoption goals for NDI Clear, scalable NDI solution narratives aligned to Vizrt's AI platform strategy Strong Sales and partner enablement High quality customer and creator proof points in market An experienced solution or platform marketer comfortable working with Sales and partners Strong understanding of ecosystems, platforms and interoperability (experience with NDI is a plus) Able to simplify complex technology into credible, commercial stories Strategic, hands on and outcome focused Energised by transformation and the future of video, IP and visual storytelling Why join Vizrt This is an opportunity to help shape how NDI evolves as a growth engine within the Vizrt ecosystem. You'll have visibility, influence and a measurable impact on how Vizrt grows, sells and shows up in the market. We offer a comprehensive benefits package that includes: Health Insurance: Comprehensive medical, dental, and vision insurance plans to keep you and your family healthy. Paid Time Off: Generous vacation days, sick leave, and holidays to ensure you have a work-life balance. Professional Development: Opportunities for ongoing training. Join our team and take advantage of these benefits while working in a dynamic and supportive environment. We do not tolerate discrimination or harassment. We champion inclusion and we value each other's stories, and we relish their telling.
Director, Private Equity Client Executive, London Location: London Job Description: Director - Private Equity Client Executive Job Summary: The Client Executive (CE) is a key driver in expanding our Private Equity Industry Group, working with deal teams, portfolio operating partners, and management teams. Working closely with the Global Client Service Partner (GCSP) and account teams, the CE leads client engagement, drives strategic growth, and fosters cross-functional collaboration to deliver exceptional client service and business growth. The Client Executive is responsible for delivering exceptional client service to our clients by understanding client issues and challenges, leveraging the firm's capabilities to address these, and driving new business opportunities to grow revenue and to deepen our client relationships. This role demands a high level of client-facing activity, strategic insight, and leadership capability, with approximately 80% of time spent externally focused. Key Responsibilities Expected percentage of time spent per BD activity: Strategy 10%/ Management 10%/ Client facing 80%. Revenue Generation, identifying and developing new business Identify, originate and close new business opportunities, deepening client penetration and expanding market share. Develop a deep understanding of client needs, fund strategies, deal cycles, and value creation levers. Lead rigorous account planning and strategy development, collaborating with account teams to implement growth initiatives. Monitor progress on key initiatives, report outcomes, and drive continuous improvement by sharing learnings and best practices. Client Relationship Leadership Initiate, build and sustain exceptional client relationships with C Suite and functional leaders within client organisations. Trusted advisor to the GCSP and senior leadership, with influence over account strategy. Serve as a proxy for the GCSP in client interactions, demonstrating executive presence and credibility at all levels. Spend the majority of your time engaging directly with clients, advocating for their needs, and proactively resolving issues. Build extensive networks across the firm and with client stakeholders, leveraging these relationships to deliver exceptional client experiences. Cross Functional Collaboration Build strong rapport with GCSP and foster cross functional and cross border collaboration, coordinating tailored proposals with key internal stakeholders. Act as a liaison between the GCSP and internal teams, ensuring alignment and seamless client delivery. Champion a culture of teamwork, knowledge sharing, and innovation across the account and the wider firm. Team closely with the Clients & Industries organisation, including Solutions & Services and Sales Enablement. Act as a sounding board for the GCSP and mentor senior managers and managers, supporting their professional development. Prepare for and lead meetings with senior client relationships, maintaining the highest standards of confidentiality and integrity. Inspire and coach account teams, fostering a culture of continuous improvement and high performance. Ability to work with diverse teams, and foster inclusive leadership. Personal & Career Development Take ownership of your personal development, seeking opportunities for growth within the firm. Support the development of others, acting as a mentor and role model. Core Skills & Experience Requirements The CE needs to be a driven individual and possess the hard and soft skills necessary to drive transformational performance across our portfolio of accounts and solutions. 12+ years of business development experience in professional services or solutions. Proven record of selling complex services at the C level. Proven experience in client facing business development roles, building and maintaining strong relationships with clients and internal stakeholders. Experience managing complex global accounts and collaborating across geographies and functions. Expert client management and influencing skills, with a solid understanding of the marketplace and industry trends. Demonstrated experience in private equity is preferred but not required. Leadership & Influence Strong change agent skills with the ability to flex personal style as required. Strong executive presence and persuasive communication skills. Demonstrated ability to coordinate multi disciplinary teams and foster a culture of continuous improvement. Strong coaching skills and ability to handle and resolve conflict. Qualifications & Knowledge University/Bachelor's degree required; advanced degree preferred. Strong knowledge of current and emerging sales tools, methodologies, and go to market models. Commitment to ongoing professional development. Personal Characteristics Thrives in a fast paced, dynamic, and ambiguous environment. Resilient, embraces change, and recovers quickly from setbacks. Proactive, anticipates needs, and takes initiative. Maintains confidentiality and integrity at all times. Organised, able to manage multiple workstreams with competing priorities and adapt quickly as circumstances change. Collaborative, leaves ego at the door, and champions the success of the wider team. Flexibility to travel and adjust working hours to meet client needs. Values diversity and inclusion. What we offer We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with MyReward you can select benefits that suit your needs, covering holidays, health and well being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.
May 03, 2026
Full time
Director, Private Equity Client Executive, London Location: London Job Description: Director - Private Equity Client Executive Job Summary: The Client Executive (CE) is a key driver in expanding our Private Equity Industry Group, working with deal teams, portfolio operating partners, and management teams. Working closely with the Global Client Service Partner (GCSP) and account teams, the CE leads client engagement, drives strategic growth, and fosters cross-functional collaboration to deliver exceptional client service and business growth. The Client Executive is responsible for delivering exceptional client service to our clients by understanding client issues and challenges, leveraging the firm's capabilities to address these, and driving new business opportunities to grow revenue and to deepen our client relationships. This role demands a high level of client-facing activity, strategic insight, and leadership capability, with approximately 80% of time spent externally focused. Key Responsibilities Expected percentage of time spent per BD activity: Strategy 10%/ Management 10%/ Client facing 80%. Revenue Generation, identifying and developing new business Identify, originate and close new business opportunities, deepening client penetration and expanding market share. Develop a deep understanding of client needs, fund strategies, deal cycles, and value creation levers. Lead rigorous account planning and strategy development, collaborating with account teams to implement growth initiatives. Monitor progress on key initiatives, report outcomes, and drive continuous improvement by sharing learnings and best practices. Client Relationship Leadership Initiate, build and sustain exceptional client relationships with C Suite and functional leaders within client organisations. Trusted advisor to the GCSP and senior leadership, with influence over account strategy. Serve as a proxy for the GCSP in client interactions, demonstrating executive presence and credibility at all levels. Spend the majority of your time engaging directly with clients, advocating for their needs, and proactively resolving issues. Build extensive networks across the firm and with client stakeholders, leveraging these relationships to deliver exceptional client experiences. Cross Functional Collaboration Build strong rapport with GCSP and foster cross functional and cross border collaboration, coordinating tailored proposals with key internal stakeholders. Act as a liaison between the GCSP and internal teams, ensuring alignment and seamless client delivery. Champion a culture of teamwork, knowledge sharing, and innovation across the account and the wider firm. Team closely with the Clients & Industries organisation, including Solutions & Services and Sales Enablement. Act as a sounding board for the GCSP and mentor senior managers and managers, supporting their professional development. Prepare for and lead meetings with senior client relationships, maintaining the highest standards of confidentiality and integrity. Inspire and coach account teams, fostering a culture of continuous improvement and high performance. Ability to work with diverse teams, and foster inclusive leadership. Personal & Career Development Take ownership of your personal development, seeking opportunities for growth within the firm. Support the development of others, acting as a mentor and role model. Core Skills & Experience Requirements The CE needs to be a driven individual and possess the hard and soft skills necessary to drive transformational performance across our portfolio of accounts and solutions. 12+ years of business development experience in professional services or solutions. Proven record of selling complex services at the C level. Proven experience in client facing business development roles, building and maintaining strong relationships with clients and internal stakeholders. Experience managing complex global accounts and collaborating across geographies and functions. Expert client management and influencing skills, with a solid understanding of the marketplace and industry trends. Demonstrated experience in private equity is preferred but not required. Leadership & Influence Strong change agent skills with the ability to flex personal style as required. Strong executive presence and persuasive communication skills. Demonstrated ability to coordinate multi disciplinary teams and foster a culture of continuous improvement. Strong coaching skills and ability to handle and resolve conflict. Qualifications & Knowledge University/Bachelor's degree required; advanced degree preferred. Strong knowledge of current and emerging sales tools, methodologies, and go to market models. Commitment to ongoing professional development. Personal Characteristics Thrives in a fast paced, dynamic, and ambiguous environment. Resilient, embraces change, and recovers quickly from setbacks. Proactive, anticipates needs, and takes initiative. Maintains confidentiality and integrity at all times. Organised, able to manage multiple workstreams with competing priorities and adapt quickly as circumstances change. Collaborative, leaves ego at the door, and champions the success of the wider team. Flexibility to travel and adjust working hours to meet client needs. Values diversity and inclusion. What we offer We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with MyReward you can select benefits that suit your needs, covering holidays, health and well being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.
A leading technology firm in Greater London is seeking a Senior Sales Enablement Manager responsible for managing key enablement initiatives across diverse regions and supporting sales execution. The role requires significant experience in sales enablement, excellent communication skills, and the ability to manage projects effectively. Candidates should have experience with sales teams and a related industry qualification is preferred. The position offers a dynamic environment focused on empowering sales teams to achieve their targets.
May 02, 2026
Full time
A leading technology firm in Greater London is seeking a Senior Sales Enablement Manager responsible for managing key enablement initiatives across diverse regions and supporting sales execution. The role requires significant experience in sales enablement, excellent communication skills, and the ability to manage projects effectively. Candidates should have experience with sales teams and a related industry qualification is preferred. The position offers a dynamic environment focused on empowering sales teams to achieve their targets.
Role: Internal Sales Executive Location: Birmingham Salary: £35,000 + Uncapped Commission + Career Progression Are you a driven sales professional looking to break into one of the fastest-growing sectors in tech? Do you want to be part of a high-performing team where internal sales is seen as a revenue engine-not a back-office support function? We're hiring for an ambitious Internal Sales Executive to join a rapidly expanding UK technology solutions provider delivering services across Cloud, Cyber Security, Infrastructure, Managed Services, and Modern Workplace . This is an exciting opportunity to work closely with senior sales leaders, strategic account managers, and leading technology vendors while building a genuine long-term career in IT sales. The Opportunity This is far more than processing quotes and chasing orders. You'll play a key commercial role in helping generate pipeline, progressing live opportunities, engaging customers, and helping close deals across private and public sector clients. You'll be at the centre of the action-working with cutting-edge technologies, recognised vendors, and enterprise-level customers. What You'll Be Doing Sales & Business Growth Identify, qualify, and progress new business opportunities Follow up inbound leads and proactive outbound campaigns Drive upsell and cross-sell opportunities within existing accounts Support growth across Cloud, Cyber, Infrastructure & Managed Services Strategic Account Support Work alongside senior Account Directors on key customer accounts Assist with quotes, proposals, pricing, and commercial discussions Keep customers engaged throughout the sales cycle Vendor & Partner Collaboration Work with top-tier technology vendors and partner programmes Utilise funding, incentives, and sales enablement tools Attend vendor training and development sessions Sales Operations Manage quotes, CRM updates, pipeline reporting, and deal registration Ensure pricing accuracy and strong commercial governance What We're Looking For 1-3+ years experience in internal sales, SDR, sales support, or telesales Experience in IT, telecoms, MSP, reseller, or tech environments is highly desirable Confident communicator by phone, email, and face-to-face Organised, commercially aware, and target driven Able to manage multiple opportunities at once Motivated to learn technology and build a sales career Nice to Have Exposure to any of the below would be a bonus: Microsoft 365 / Azure VMware / Nutanix Backup & Cyber Security Networking / Infrastructure / Managed Services Why Apply? Join a growing, high-energy technology business Uncapped earning potential Clear route into Account Management / Senior Sales Full vendor training & certifications Work with enterprise customers and exciting technologies Be part of a genuine high-performance culture Ready to Accelerate Your Career? If you're hungry to succeed, commercially minded, and want to build a future in one of the UK's most exciting tech markets - we'd love to hear from you.
May 02, 2026
Full time
Role: Internal Sales Executive Location: Birmingham Salary: £35,000 + Uncapped Commission + Career Progression Are you a driven sales professional looking to break into one of the fastest-growing sectors in tech? Do you want to be part of a high-performing team where internal sales is seen as a revenue engine-not a back-office support function? We're hiring for an ambitious Internal Sales Executive to join a rapidly expanding UK technology solutions provider delivering services across Cloud, Cyber Security, Infrastructure, Managed Services, and Modern Workplace . This is an exciting opportunity to work closely with senior sales leaders, strategic account managers, and leading technology vendors while building a genuine long-term career in IT sales. The Opportunity This is far more than processing quotes and chasing orders. You'll play a key commercial role in helping generate pipeline, progressing live opportunities, engaging customers, and helping close deals across private and public sector clients. You'll be at the centre of the action-working with cutting-edge technologies, recognised vendors, and enterprise-level customers. What You'll Be Doing Sales & Business Growth Identify, qualify, and progress new business opportunities Follow up inbound leads and proactive outbound campaigns Drive upsell and cross-sell opportunities within existing accounts Support growth across Cloud, Cyber, Infrastructure & Managed Services Strategic Account Support Work alongside senior Account Directors on key customer accounts Assist with quotes, proposals, pricing, and commercial discussions Keep customers engaged throughout the sales cycle Vendor & Partner Collaboration Work with top-tier technology vendors and partner programmes Utilise funding, incentives, and sales enablement tools Attend vendor training and development sessions Sales Operations Manage quotes, CRM updates, pipeline reporting, and deal registration Ensure pricing accuracy and strong commercial governance What We're Looking For 1-3+ years experience in internal sales, SDR, sales support, or telesales Experience in IT, telecoms, MSP, reseller, or tech environments is highly desirable Confident communicator by phone, email, and face-to-face Organised, commercially aware, and target driven Able to manage multiple opportunities at once Motivated to learn technology and build a sales career Nice to Have Exposure to any of the below would be a bonus: Microsoft 365 / Azure VMware / Nutanix Backup & Cyber Security Networking / Infrastructure / Managed Services Why Apply? Join a growing, high-energy technology business Uncapped earning potential Clear route into Account Management / Senior Sales Full vendor training & certifications Work with enterprise customers and exciting technologies Be part of a genuine high-performance culture Ready to Accelerate Your Career? If you're hungry to succeed, commercially minded, and want to build a future in one of the UK's most exciting tech markets - we'd love to hear from you.
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. Role Purpose This is a leadership role responsible for managing and developing a high performing team of Customer Success Managers while guiding a group of Technical Account Managers through their evolution into proactive Customer Success roles. In addition to leading the team, you will personally manage up to three strategic Enterprise customers to ensure you "live and breathe" the role, stay close to customer needs, and role model excellence. Your mission is to drive customer value, accelerate AI powered adoption, maximise ROI, and contribute significantly to NiCE's growth and retention objectives. Key Responsibilities Lead, coach, and develop a team of CSMs to deliver proactive, value driven Customer Success engagements. Support transitioning TAMs through structured onboarding, capability uplift, and maturity into full CSM responsibilities. Build a culture focused on ownership, customer centricity, accountability, and continuous learning. Conduct regular 1:1s, performance management, coaching, workload prioritisation, and day to day people leadership responsibilities. Ensure consistent application of NiCE's Customer Success methodologies, playbooks, and operating principles. Strategic Customer Management Personally manage up to three enterprise, high touch customers, ensuring deep engagement, AI adoption, and value realisation. Lead executive value reviews, roadmap discussions, and strategic business planning with assigned accounts. Act as a senior escalation point and executive sponsor where required. Operational Excellence & Execution Establish and maintain strong operational rhythms across the team (weekly reviews, risk assessments, success plan audits). Ensure high quality delivery of Success Plans, adoption strategies, AI capability enablement, and value presentations. Oversee customer lifecycle execution, ensuring consistency, excellence, and continuous improvement. Drive accurate forecasting of customer risk, expansion opportunities, and adoption maturity. Cross Functional Collaboration Partner with Product, Engineering, Support, Professional Services, and Sales to ensure seamless customer outcomes. Provide the "voice of the customer" and influence roadmap and prioritisation discussions. Work closely with Sales to support renewals, expansion, commercial planning, and joint account strategies. Collaborate with Partner organisations to align delivery across joint accounts. Driving Adoption, AI Enablement & Customer Value Ensure the team actively drives adoption and business value through NiCE's AI powered capabilities. Guide CSMs in identifying success gaps, creating action plans, and accelerating time to value. Monitor customer health, sentiment, usage, and risk signals to ensure proactive intervention. Scaling Programs, Processes & Methodologies Design, refine, and operationalise scalable Customer Success frameworks, including: Customer Success Plans EBR templates and governance Risk and escalation playbooks Ensure consistent, high standard delivery across all customer engagements. Analyse data to drive decision making, identify trends, and prioritise team focus areas. Ensure CSMs maintain accurate documentation in CRM, success tools, and dashboards. Present insights, risks, and opportunities to senior leadership with clarity and confidence. Customer Advocacy & Experience Improvement Champion end to end customer experience improvements, proposing optimisations to internal processes and customer touchpoints. Drive initiatives that enhance NPS, satisfaction, and long term loyalty. Establish NiCE as a trusted strategic partner through credibility, consistency, and measurable value. Customer Success Performance & Outcome Ownership Own and lead the regional NPS programme, ensuring structured follow up, root cause analysis, and action planning to drive continual improvement in customer experience. Drive NRR (Net Revenue Retention) and GRR (Gross Revenue Retention) across the team through proactive health management, strong renewal readiness, value led engagement, and early risk detection. Establish clear team metrics and dashboards for NRR, GRR, NPS, adoption progress, and customer health, ensuring team accountability against targets. Partner with Sales and Renewals to ensure renewal preparation, negotiation support, and expansion pipelines are tightly aligned and forecasted. Qualifications & Experience Required: 8+ years in Customer Success, Technical Account Management, or Service Delivery within SaaS, cloud, telecommunications, or contact centre environments. 2-4+ years managing customer facing teams. Proven experience influencing executives and handling complex enterprise accounts. Strong ability to translate technical and AI driven capabilities into business value and operational outcomes. Excellent communication, leadership presence, and conflict resolution skills. Analytical mindset with strong documentation and reporting abilities. Proficiency with Microsoft Office and CRM/success platforms. What's in it for you? Opportunity to shape and scale a high performing Customer Success organisation. Work alongside industry leading experts in a dynamic, innovative, and fast paced environment. Endless global career opportunities across multiple domains and disciplines. Access to cutting edge AI products, methodologies, and learning resources. A culture built on ambition, collaboration, and continuous improvement. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
May 02, 2026
Full time
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. Role Purpose This is a leadership role responsible for managing and developing a high performing team of Customer Success Managers while guiding a group of Technical Account Managers through their evolution into proactive Customer Success roles. In addition to leading the team, you will personally manage up to three strategic Enterprise customers to ensure you "live and breathe" the role, stay close to customer needs, and role model excellence. Your mission is to drive customer value, accelerate AI powered adoption, maximise ROI, and contribute significantly to NiCE's growth and retention objectives. Key Responsibilities Lead, coach, and develop a team of CSMs to deliver proactive, value driven Customer Success engagements. Support transitioning TAMs through structured onboarding, capability uplift, and maturity into full CSM responsibilities. Build a culture focused on ownership, customer centricity, accountability, and continuous learning. Conduct regular 1:1s, performance management, coaching, workload prioritisation, and day to day people leadership responsibilities. Ensure consistent application of NiCE's Customer Success methodologies, playbooks, and operating principles. Strategic Customer Management Personally manage up to three enterprise, high touch customers, ensuring deep engagement, AI adoption, and value realisation. Lead executive value reviews, roadmap discussions, and strategic business planning with assigned accounts. Act as a senior escalation point and executive sponsor where required. Operational Excellence & Execution Establish and maintain strong operational rhythms across the team (weekly reviews, risk assessments, success plan audits). Ensure high quality delivery of Success Plans, adoption strategies, AI capability enablement, and value presentations. Oversee customer lifecycle execution, ensuring consistency, excellence, and continuous improvement. Drive accurate forecasting of customer risk, expansion opportunities, and adoption maturity. Cross Functional Collaboration Partner with Product, Engineering, Support, Professional Services, and Sales to ensure seamless customer outcomes. Provide the "voice of the customer" and influence roadmap and prioritisation discussions. Work closely with Sales to support renewals, expansion, commercial planning, and joint account strategies. Collaborate with Partner organisations to align delivery across joint accounts. Driving Adoption, AI Enablement & Customer Value Ensure the team actively drives adoption and business value through NiCE's AI powered capabilities. Guide CSMs in identifying success gaps, creating action plans, and accelerating time to value. Monitor customer health, sentiment, usage, and risk signals to ensure proactive intervention. Scaling Programs, Processes & Methodologies Design, refine, and operationalise scalable Customer Success frameworks, including: Customer Success Plans EBR templates and governance Risk and escalation playbooks Ensure consistent, high standard delivery across all customer engagements. Analyse data to drive decision making, identify trends, and prioritise team focus areas. Ensure CSMs maintain accurate documentation in CRM, success tools, and dashboards. Present insights, risks, and opportunities to senior leadership with clarity and confidence. Customer Advocacy & Experience Improvement Champion end to end customer experience improvements, proposing optimisations to internal processes and customer touchpoints. Drive initiatives that enhance NPS, satisfaction, and long term loyalty. Establish NiCE as a trusted strategic partner through credibility, consistency, and measurable value. Customer Success Performance & Outcome Ownership Own and lead the regional NPS programme, ensuring structured follow up, root cause analysis, and action planning to drive continual improvement in customer experience. Drive NRR (Net Revenue Retention) and GRR (Gross Revenue Retention) across the team through proactive health management, strong renewal readiness, value led engagement, and early risk detection. Establish clear team metrics and dashboards for NRR, GRR, NPS, adoption progress, and customer health, ensuring team accountability against targets. Partner with Sales and Renewals to ensure renewal preparation, negotiation support, and expansion pipelines are tightly aligned and forecasted. Qualifications & Experience Required: 8+ years in Customer Success, Technical Account Management, or Service Delivery within SaaS, cloud, telecommunications, or contact centre environments. 2-4+ years managing customer facing teams. Proven experience influencing executives and handling complex enterprise accounts. Strong ability to translate technical and AI driven capabilities into business value and operational outcomes. Excellent communication, leadership presence, and conflict resolution skills. Analytical mindset with strong documentation and reporting abilities. Proficiency with Microsoft Office and CRM/success platforms. What's in it for you? Opportunity to shape and scale a high performing Customer Success organisation. Work alongside industry leading experts in a dynamic, innovative, and fast paced environment. Endless global career opportunities across multiple domains and disciplines. Access to cutting edge AI products, methodologies, and learning resources. A culture built on ambition, collaboration, and continuous improvement. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Job Title: Senior Sales Enablement Manager Location: LondonThe Manager, Field Sales Enablement is responsible for managing the implementation of key enablement initiatives in various regions and markets. This role focuses on driving sales execution, supporting the delivery of specific enablement programs, and acting as a liaison between the field and global enablement teams. While this role does not involve direct sales ownership, it is crucial in empowering sales teams to achieve their targets through strategic enablement. Key responsibilities Essential requirements Significant experience in sales enablement spanning content, learning, coaching, engagement and demand generation. Prior experience in being a field-based sales enablement leader working day-to-day with sales and commercial teams to drive enablement execution.Excellent communication, relationship, facilitation and motivational skills. Related industry qualification is preferred in the change management competence.Detail-oriented individual with the ability to quickly assimilate and apply new concepts, business models, and technologies.Demonstrated ability to take ownership and manage projects from start to finish building in benchmarks and status updates. Desired skills Ability to build consensus and manage diverse, group-wide stakeholders through influence (not control).Strong execution focus and ability to manage ambiguity. Proven ability to consult independently and collaborate with and influence all levels of the organizations, particularly senior leaders. UK Benefits include:
May 02, 2026
Full time
Job Title: Senior Sales Enablement Manager Location: LondonThe Manager, Field Sales Enablement is responsible for managing the implementation of key enablement initiatives in various regions and markets. This role focuses on driving sales execution, supporting the delivery of specific enablement programs, and acting as a liaison between the field and global enablement teams. While this role does not involve direct sales ownership, it is crucial in empowering sales teams to achieve their targets through strategic enablement. Key responsibilities Essential requirements Significant experience in sales enablement spanning content, learning, coaching, engagement and demand generation. Prior experience in being a field-based sales enablement leader working day-to-day with sales and commercial teams to drive enablement execution.Excellent communication, relationship, facilitation and motivational skills. Related industry qualification is preferred in the change management competence.Detail-oriented individual with the ability to quickly assimilate and apply new concepts, business models, and technologies.Demonstrated ability to take ownership and manage projects from start to finish building in benchmarks and status updates. Desired skills Ability to build consensus and manage diverse, group-wide stakeholders through influence (not control).Strong execution focus and ability to manage ambiguity. Proven ability to consult independently and collaborate with and influence all levels of the organizations, particularly senior leaders. UK Benefits include:
Role Purpose: This role is accountable for delivering exceptional service and operational execution across all floors at the Piccadilly flagship, supporting the 5 Year Plan ambition of achieving 90% service scores and unforgettable guest experiences. Working closely with the Head of Retail, the role leads the service proposition for Piccadilly, with a particular focus on Retail Services and Guest Experiences. It plays a key role in evolving Piccadilly as a globally renowned flagship, ensuring service excellence, innovation and strong operational foundations. A significant emphasis is placed on visible leadership, standards, and partnership working, including close collaboration with Hospitality partners on the Food & Drink Studio and other experiential spaces. Reports to: Head of Retail - Piccadilly Direct Reports: Retail Managers - Piccadilly Key interfaces: The role holder will work cross-functionally with Retail, Hospitality, Buying & Merchandising, Marketing, VM, HR, Stock Integrity, Regional Stores and external partners, as well as hosting senior stakeholders and VIP guests. Key Responsibilities 1. Service, Standards and Guest Experience Embed a culture of service excellence across all floors. Own and drive high standards across POS, presentation, replenishment, cleanliness and grooming. Deliver retail theatre, activations and experiential moments with a clear annual calendar. Identify and test innovation to enhance service delivery and guest experience. 2. Leadership, People and Culture Lead and develop Retail Managers through coaching and capability building. Enable managers to remain front facing, focused on guests, teams and sales. Build an inclusive, engaged culture, acting on feedback. Champion training and development, including supplier engagement. 3. Commercial Performance and Sales Enablement Partner with Retail Managers to deliver sales budgets, supported by seasonal and incentive plans. Grow client portfolios to drive loyalty and advocacy. Work across channels to identify synergies and embed learning in Retail. 4. Operational Excellence and Risk Management Own rota planning aligned to trading patterns and guest demand. Drive continuous improvement across front and back of house. Lead stock loss reduction and ensure costs are managed within budget. Maintain strong compliance across Food Hygiene, Health & Safety and Security. Fulfil Duty Management responsibilities as required. 5. Stakeholder and Project Leadership Partner with Buying & Merchandising, Marketing and VM to deliver launches right first time. Lead projects alongside Retail Managers, ensuring operational readiness. Work closely with the Head of Retail to deliver Piccadilly priorities and strategy. Key Performance Indicators: Average ESP and tru rating score of 90% across Piccadilly Demonstrable action taken in response to TruRating and customer feedback People Plan in place with clear, delivered actions following engagement survey results Consistent and effective team communication across briefings, 1:1s, noticeboards and digital channels Sales budgets supported by effective incentive and seasonal trading plans Health & Safety compliance Measurable year-on-year reduction in stock loss through improved controls and processes Payroll and controllable costs managed within agreed budgets Role Specific Criteria (Experience/Behaviours/Technical Ability) We expect the successful candidate to have the following skills and experience: Proven senior retail leadership experience within a complex, high profile environment. Strong change leadership and cross functional influencing skills. Commercially and operationally credible, organised and solution focused. Confident decisionmaker with excellent communication skills. Strong KPI and performance focus. Advanced Microsoft Office 365 capability. Experience with CRM, reporting and service measurement tools. Resilient, professional and able to challenge constructively with integrity. Why Work For Us: Competitive salary A generous store and restaurant discount of up to 40% Up to 33 days' annual leave (including bank holidays). Please note, this role requires working on bank holidays. A fantastic subsidised staff restaurant which uses Fortnum's ingredients A range of opportunities to develop and grow personally and professionally Excellent pension scheme We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards
Apr 30, 2026
Full time
Role Purpose: This role is accountable for delivering exceptional service and operational execution across all floors at the Piccadilly flagship, supporting the 5 Year Plan ambition of achieving 90% service scores and unforgettable guest experiences. Working closely with the Head of Retail, the role leads the service proposition for Piccadilly, with a particular focus on Retail Services and Guest Experiences. It plays a key role in evolving Piccadilly as a globally renowned flagship, ensuring service excellence, innovation and strong operational foundations. A significant emphasis is placed on visible leadership, standards, and partnership working, including close collaboration with Hospitality partners on the Food & Drink Studio and other experiential spaces. Reports to: Head of Retail - Piccadilly Direct Reports: Retail Managers - Piccadilly Key interfaces: The role holder will work cross-functionally with Retail, Hospitality, Buying & Merchandising, Marketing, VM, HR, Stock Integrity, Regional Stores and external partners, as well as hosting senior stakeholders and VIP guests. Key Responsibilities 1. Service, Standards and Guest Experience Embed a culture of service excellence across all floors. Own and drive high standards across POS, presentation, replenishment, cleanliness and grooming. Deliver retail theatre, activations and experiential moments with a clear annual calendar. Identify and test innovation to enhance service delivery and guest experience. 2. Leadership, People and Culture Lead and develop Retail Managers through coaching and capability building. Enable managers to remain front facing, focused on guests, teams and sales. Build an inclusive, engaged culture, acting on feedback. Champion training and development, including supplier engagement. 3. Commercial Performance and Sales Enablement Partner with Retail Managers to deliver sales budgets, supported by seasonal and incentive plans. Grow client portfolios to drive loyalty and advocacy. Work across channels to identify synergies and embed learning in Retail. 4. Operational Excellence and Risk Management Own rota planning aligned to trading patterns and guest demand. Drive continuous improvement across front and back of house. Lead stock loss reduction and ensure costs are managed within budget. Maintain strong compliance across Food Hygiene, Health & Safety and Security. Fulfil Duty Management responsibilities as required. 5. Stakeholder and Project Leadership Partner with Buying & Merchandising, Marketing and VM to deliver launches right first time. Lead projects alongside Retail Managers, ensuring operational readiness. Work closely with the Head of Retail to deliver Piccadilly priorities and strategy. Key Performance Indicators: Average ESP and tru rating score of 90% across Piccadilly Demonstrable action taken in response to TruRating and customer feedback People Plan in place with clear, delivered actions following engagement survey results Consistent and effective team communication across briefings, 1:1s, noticeboards and digital channels Sales budgets supported by effective incentive and seasonal trading plans Health & Safety compliance Measurable year-on-year reduction in stock loss through improved controls and processes Payroll and controllable costs managed within agreed budgets Role Specific Criteria (Experience/Behaviours/Technical Ability) We expect the successful candidate to have the following skills and experience: Proven senior retail leadership experience within a complex, high profile environment. Strong change leadership and cross functional influencing skills. Commercially and operationally credible, organised and solution focused. Confident decisionmaker with excellent communication skills. Strong KPI and performance focus. Advanced Microsoft Office 365 capability. Experience with CRM, reporting and service measurement tools. Resilient, professional and able to challenge constructively with integrity. Why Work For Us: Competitive salary A generous store and restaurant discount of up to 40% Up to 33 days' annual leave (including bank holidays). Please note, this role requires working on bank holidays. A fantastic subsidised staff restaurant which uses Fortnum's ingredients A range of opportunities to develop and grow personally and professionally Excellent pension scheme We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards
About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we're building the delivery of (almost) everything and you'll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn't always easy, but it's definitely exciting. Here you'll learn more, build more, and ship more than in most other companies. You'll be challenged a lot, but also have a lot of fun on the way. So, if you're a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. We are seeking a forward-thinking, AI-first leader to shape and drive the evolution of Marketing Innovation across the organization. Sitting within the Marketing function, this role is responsible for defining how AI transforms marketing-from how we plan and create, to how we execute, personalize, and scale. As Global Head of Marketing Innovation, you will lead the transition from traditional marketing operations and tooling toward AI-powered workflows, agent-driven automation, and intelligent decision systems. You will define what capabilities marketing needs to succeed in an AI-native environment and translate those into clear, prioritized roadmaps in close partnership with Product, Engineering, and Data teams. This role goes beyond managing technology-it is about rethinking how marketing works. You will act as the primary bridge between Marketing and technical teams, ensuring AI solutions are aligned with business goals, scalable across markets, and embedded into day-to-day workflows. You will also lead a small but high-impact team, including an AI Enablement specialist responsible for driving adoption across the organization. The role reports directly to the Senior Director of Growth Marketing & Innovation. What you'll be doing AI Strategy & Marketing Transformation Define and lead the long-term vision for AI-powered marketing, including automation, personalization, and intelligent workflows. Identify high-impact opportunities where AI can replace manual work, improve decision-making, and unlock scale. Drive the transition from tool-based execution to AI-enabled operating models across marketing functions. AI Product Thinking & Roadmap Ownership Translate marketing needs into AI-driven solutions, including agents, automation systems, and intelligent workflows. Own and prioritize the Marketing Innovation roadmap, balancing business impact, feasibility, and scalability. Act as the primary DRI within Marketing for AI-related initiatives, managing trade-offs and sequencing. Agentic AI & Workflow Automation Lead the design and deployment of AI agents to automate workflows across creative production, performance marketing, CRM, and localization. Ensure solutions are embedded into real workflows-not standalone tools. Continuously identify and scale automation opportunities across the organization. Cross-Functional Leadership Partner closely with Product, Engineering, Data Science, and Analytics teams to build and deploy AI solutions. Ensure alignment between marketing needs, technical capabilities, and long-term system architecture. Influence without direct authority, driving execution through strong cross-functional collaboration. AI Adoption & Enablement Own the global adoption of AI solutions across Marketing. Lead and mentor an AI Enablement specialist focused on training, documentation, and day-to-day usage. Establish clear processes, playbooks, and best practices to ensure teams effectively leverage AI capabilities. Drive cultural change toward AI-first ways of working. Governance, Quality & Compliance Ensure AI solutions meet standards for quality, consistency, and brand alignment. Partner with Legal, Privacy, and Engineering teams to ensure compliance with data governance and regulatory requirements. Define guardrails, escalation paths, and approval processes for AI-driven workflows. Vendor & Ecosystem Strategy Evaluate and manage external AI tools, platforms, and partners. Ensure the ecosystem supports long-term flexibility and avoids unnecessary complexity. Maximize value from vendors through structured evaluation and performance management. Our humble expectations 8+ years of experience in product, AI/automation, marketing innovation, or related roles in high-scale digital environments. Strong product mindset, with experience translating business needs into scalable technical or AI-driven solutions. Solid understanding of marketing platforms and ecosystems (e.g., marketing automation, CRM, mobile attribution, ad tech), with the ability to evaluate trade-offs without needing to be hands on in system configuration or engineering Hands on understanding of AI capabilities (e.g., LLMs, agents, automation tools) and how they apply to marketing workflows. Experience working cross functionally with Product, Engineering, Data, and Analytics teams. Proven ability to operate in ambiguous environments and build structure where none exists. Strong stakeholder management and communication skills, with the ability to influence senior leaders. Experience building or leading small, high impact teams. Passion for AI innovation and its application to real world operational challenges. Nice to have: Experience with marketing platforms (CRM, automation, ad tech) Familiarity with prompt design, workflow orchestration, or AI tooling ecosystems Understanding of Marketing Automation and AdTech systems (e.g., Iterable, Braze, Salesforce, Appsflyer, Adjust) Basic data fluency (e.g., SQL or analytics tools) What we offer This is a rare opportunity to get under the hood of a massive growth engine and actually build the tools that make it run. You won't just be managing existing software; you'll be the strategic architect responsible for moving us away from manual, "copy paste" work toward a smart, automated system powered by AI and real time data. You will have the mandate to bridge the gap between Marketing, Product and Engineering, making sure our tech stack is a competitive advantage rather than a bottleneck. Whether it's building a marketing engine to win back millions of users or launching ML powered personalization that hits the right customer at the perfect moment, you will be the one making it technically possible. If you want a high ownership role where you can solve real structural problems and lead a team of technical experts in a fast paced, global environment, this is it. Next steps Our hiring process prioritizes quality over speed to ensure we find the right long term fit for this critical role. Candidates move through the process one step at a time, typically starting with an initial screen and a hiring manager interview, followed by a peer interview and a take home case study presentation, concluding with a final value fit conversation. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Apr 29, 2026
Full time
About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we're building the delivery of (almost) everything and you'll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn't always easy, but it's definitely exciting. Here you'll learn more, build more, and ship more than in most other companies. You'll be challenged a lot, but also have a lot of fun on the way. So, if you're a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. We are seeking a forward-thinking, AI-first leader to shape and drive the evolution of Marketing Innovation across the organization. Sitting within the Marketing function, this role is responsible for defining how AI transforms marketing-from how we plan and create, to how we execute, personalize, and scale. As Global Head of Marketing Innovation, you will lead the transition from traditional marketing operations and tooling toward AI-powered workflows, agent-driven automation, and intelligent decision systems. You will define what capabilities marketing needs to succeed in an AI-native environment and translate those into clear, prioritized roadmaps in close partnership with Product, Engineering, and Data teams. This role goes beyond managing technology-it is about rethinking how marketing works. You will act as the primary bridge between Marketing and technical teams, ensuring AI solutions are aligned with business goals, scalable across markets, and embedded into day-to-day workflows. You will also lead a small but high-impact team, including an AI Enablement specialist responsible for driving adoption across the organization. The role reports directly to the Senior Director of Growth Marketing & Innovation. What you'll be doing AI Strategy & Marketing Transformation Define and lead the long-term vision for AI-powered marketing, including automation, personalization, and intelligent workflows. Identify high-impact opportunities where AI can replace manual work, improve decision-making, and unlock scale. Drive the transition from tool-based execution to AI-enabled operating models across marketing functions. AI Product Thinking & Roadmap Ownership Translate marketing needs into AI-driven solutions, including agents, automation systems, and intelligent workflows. Own and prioritize the Marketing Innovation roadmap, balancing business impact, feasibility, and scalability. Act as the primary DRI within Marketing for AI-related initiatives, managing trade-offs and sequencing. Agentic AI & Workflow Automation Lead the design and deployment of AI agents to automate workflows across creative production, performance marketing, CRM, and localization. Ensure solutions are embedded into real workflows-not standalone tools. Continuously identify and scale automation opportunities across the organization. Cross-Functional Leadership Partner closely with Product, Engineering, Data Science, and Analytics teams to build and deploy AI solutions. Ensure alignment between marketing needs, technical capabilities, and long-term system architecture. Influence without direct authority, driving execution through strong cross-functional collaboration. AI Adoption & Enablement Own the global adoption of AI solutions across Marketing. Lead and mentor an AI Enablement specialist focused on training, documentation, and day-to-day usage. Establish clear processes, playbooks, and best practices to ensure teams effectively leverage AI capabilities. Drive cultural change toward AI-first ways of working. Governance, Quality & Compliance Ensure AI solutions meet standards for quality, consistency, and brand alignment. Partner with Legal, Privacy, and Engineering teams to ensure compliance with data governance and regulatory requirements. Define guardrails, escalation paths, and approval processes for AI-driven workflows. Vendor & Ecosystem Strategy Evaluate and manage external AI tools, platforms, and partners. Ensure the ecosystem supports long-term flexibility and avoids unnecessary complexity. Maximize value from vendors through structured evaluation and performance management. Our humble expectations 8+ years of experience in product, AI/automation, marketing innovation, or related roles in high-scale digital environments. Strong product mindset, with experience translating business needs into scalable technical or AI-driven solutions. Solid understanding of marketing platforms and ecosystems (e.g., marketing automation, CRM, mobile attribution, ad tech), with the ability to evaluate trade-offs without needing to be hands on in system configuration or engineering Hands on understanding of AI capabilities (e.g., LLMs, agents, automation tools) and how they apply to marketing workflows. Experience working cross functionally with Product, Engineering, Data, and Analytics teams. Proven ability to operate in ambiguous environments and build structure where none exists. Strong stakeholder management and communication skills, with the ability to influence senior leaders. Experience building or leading small, high impact teams. Passion for AI innovation and its application to real world operational challenges. Nice to have: Experience with marketing platforms (CRM, automation, ad tech) Familiarity with prompt design, workflow orchestration, or AI tooling ecosystems Understanding of Marketing Automation and AdTech systems (e.g., Iterable, Braze, Salesforce, Appsflyer, Adjust) Basic data fluency (e.g., SQL or analytics tools) What we offer This is a rare opportunity to get under the hood of a massive growth engine and actually build the tools that make it run. You won't just be managing existing software; you'll be the strategic architect responsible for moving us away from manual, "copy paste" work toward a smart, automated system powered by AI and real time data. You will have the mandate to bridge the gap between Marketing, Product and Engineering, making sure our tech stack is a competitive advantage rather than a bottleneck. Whether it's building a marketing engine to win back millions of users or launching ML powered personalization that hits the right customer at the perfect moment, you will be the one making it technically possible. If you want a high ownership role where you can solve real structural problems and lead a team of technical experts in a fast paced, global environment, this is it. Next steps Our hiring process prioritizes quality over speed to ensure we find the right long term fit for this critical role. Candidates move through the process one step at a time, typically starting with an initial screen and a hiring manager interview, followed by a peer interview and a take home case study presentation, concluding with a final value fit conversation. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
London About Swap Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience. Built for brands that want to sell anything - anywhere, Swap centralises global operations, powers intelligent workflows, and unlocks margin protecting decisions with real time data and capability. Our products span cross border, tax, returns, demand planning, and our next generation agentic storefront, giving merchants full transparency and the ability to act with confidence. At Swap, we're building a culture that values clarity, creativity, and shared ownership as we redefine how global commerce works. About this Role We are seeking a Partner Manager to join our expanding team and play a pivotal role in driving revenue growth and strengthening strategic partnerships with key partners. This position focuses on building impactful relationships, executing joint go to market (GTM) strategies, and ensuring measurable success for both the company and its partners. The Partner Manager will collaborate closely with internal teams across sales, marketing, and product to deliver value to partners and drive market share growth in the eCommerce landscape. This role is ideal for someone ready to join a growing team with opportunities to grow with Swap as we undergo a very exciting growth journey. The ideal candidate comes with a proven track record in partnerships and who thrives in a startup environment and is passionate about transforming e commerce through cutting edge technology. Responsibilities Plan and execute joint Go-to-Market initiatives alongside partners to drive partner sourced revenue growth. Own your portfolio to drive pipeline growth and meet booking targets directly tied to partnerships. Collaborate with partners on joint sales efforts, including co selling, lead generation, and pipeline acceleration. Partner Enablement & Advocacy Support internal sales teams in articulating the value of partnerships, advocating for partner solutions and services. Establish and align with key partners for ongoing learning and enablement opportunities to ensure Swap's product and roadmap is driving value for shared clients. Track and monitor sales performance metrics tied to partnerships, ensuring alignment with revenue goals. Build and maintain trusted, revenue focused relationships with key partners, serving as the primary point of contact for all GTM activities. Partner Relationship Management Conduct regular business reviews with partners to assess performance, identify new opportunities, and resolve challenges being faced. Advocate for partners internally, ensuring their needs are addressed across product, marketing, and sales teams. Marketing Collaboration & Demand Generation Align closely with Swap and our partners' marketing teams to co develop and execute joint demand generation campaigns. Manage leads generated through partner activities, such as co marketing initiatives or events. Leverage co branded marketing materials, case studies, and success stories to amplify visibility and sales impact. Performance Monitoring & Reporting Track and report on the performance of partnerships using KPIs tied to partner sourced revenue, partner influenced revenue, and partner co marketing effectiveness. Provide regular updates to senior management on partnership outcomes and areas for growth and program needs as we scale. Continuously refine GTM strategies based on performance data and market feedback. Maintain CRM hygiene and ensure data accuracy in HubSpot. Requirements Minimum 3 years of experience in B2B SaaS partnerships, preferably within e-commerce or related industries. Proven track record of meeting or exceeding targets in a commercial role. Strong consultative and negotiation skills. You're able to articulate commercial strategy and understand what motivates decision making. Proficiency with CRM systems (HubSpot) and sales engagement platforms. Familiarity with e-commerce platforms, marketplaces, and SaaS solutions is a plus (not essential). Highly motivated, self starter, team player with an entrepreneurial mindset. Ability to manage multiple priorities and thrive in a fast paced, hypergrowth environment. Stock options in a high growth startup. Competitive PTO with public holidays additional. Private Health. Pension. Wellness benefits. Breakfast Mondays. Diversity & Equal Opportunities We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be. Creating a culture of equality isn't just the right thing to do; it's also the smart thing.
Apr 29, 2026
Full time
London About Swap Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience. Built for brands that want to sell anything - anywhere, Swap centralises global operations, powers intelligent workflows, and unlocks margin protecting decisions with real time data and capability. Our products span cross border, tax, returns, demand planning, and our next generation agentic storefront, giving merchants full transparency and the ability to act with confidence. At Swap, we're building a culture that values clarity, creativity, and shared ownership as we redefine how global commerce works. About this Role We are seeking a Partner Manager to join our expanding team and play a pivotal role in driving revenue growth and strengthening strategic partnerships with key partners. This position focuses on building impactful relationships, executing joint go to market (GTM) strategies, and ensuring measurable success for both the company and its partners. The Partner Manager will collaborate closely with internal teams across sales, marketing, and product to deliver value to partners and drive market share growth in the eCommerce landscape. This role is ideal for someone ready to join a growing team with opportunities to grow with Swap as we undergo a very exciting growth journey. The ideal candidate comes with a proven track record in partnerships and who thrives in a startup environment and is passionate about transforming e commerce through cutting edge technology. Responsibilities Plan and execute joint Go-to-Market initiatives alongside partners to drive partner sourced revenue growth. Own your portfolio to drive pipeline growth and meet booking targets directly tied to partnerships. Collaborate with partners on joint sales efforts, including co selling, lead generation, and pipeline acceleration. Partner Enablement & Advocacy Support internal sales teams in articulating the value of partnerships, advocating for partner solutions and services. Establish and align with key partners for ongoing learning and enablement opportunities to ensure Swap's product and roadmap is driving value for shared clients. Track and monitor sales performance metrics tied to partnerships, ensuring alignment with revenue goals. Build and maintain trusted, revenue focused relationships with key partners, serving as the primary point of contact for all GTM activities. Partner Relationship Management Conduct regular business reviews with partners to assess performance, identify new opportunities, and resolve challenges being faced. Advocate for partners internally, ensuring their needs are addressed across product, marketing, and sales teams. Marketing Collaboration & Demand Generation Align closely with Swap and our partners' marketing teams to co develop and execute joint demand generation campaigns. Manage leads generated through partner activities, such as co marketing initiatives or events. Leverage co branded marketing materials, case studies, and success stories to amplify visibility and sales impact. Performance Monitoring & Reporting Track and report on the performance of partnerships using KPIs tied to partner sourced revenue, partner influenced revenue, and partner co marketing effectiveness. Provide regular updates to senior management on partnership outcomes and areas for growth and program needs as we scale. Continuously refine GTM strategies based on performance data and market feedback. Maintain CRM hygiene and ensure data accuracy in HubSpot. Requirements Minimum 3 years of experience in B2B SaaS partnerships, preferably within e-commerce or related industries. Proven track record of meeting or exceeding targets in a commercial role. Strong consultative and negotiation skills. You're able to articulate commercial strategy and understand what motivates decision making. Proficiency with CRM systems (HubSpot) and sales engagement platforms. Familiarity with e-commerce platforms, marketplaces, and SaaS solutions is a plus (not essential). Highly motivated, self starter, team player with an entrepreneurial mindset. Ability to manage multiple priorities and thrive in a fast paced, hypergrowth environment. Stock options in a high growth startup. Competitive PTO with public holidays additional. Private Health. Pension. Wellness benefits. Breakfast Mondays. Diversity & Equal Opportunities We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be. Creating a culture of equality isn't just the right thing to do; it's also the smart thing.
Job Description: We're building something special at DXC Technology DXC Technology is committed to building diverse, inclusive teams. We welcome applications from all backgrounds and particularly encourage interest from women, underrepresented groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Here at DXC Technology we continue to significantly expand our SAP business across the UK and Europe. We are actively looking for Senior SAP S/4HANA Logistic Consultant to join our growing team. If you're passionate about engaging in the full lifecycle of SAP projects-from Discovery, Scoping to project delivery, this role could be perfect for you. You'll be working with clients across multiple industries in the UK and Europe, applying your subject matter expertise to help deliver value-driven SAP solutions.We focus on three core drivers of growth: People, Customers, and Operational Execution-the foundation of our business and where we invest heavily.British Nationals are preferred and we may consider other candidates under exceptional circumstances.DXC Technology is seeking a SAP S/4HANA Logistic Consultant to Lead SAP S/4HANA-based Logistics and Warehouse transformation projects for our enterprise clients. This is a senior role sits within our SAP Pre-sales, Consulting & Delivery team and will lead the Discovery, design, Build and deployment of best-in-class procurement solutions - blending technical depth, process insight, and consultative leadership. Key Responsibilities: Translate business use cases into detailed functional specifications and SAP designs SAP Activate & Fit-to-Standard Workshops: Conduct Explore phase workshops to assess requirements, perform Fit-to-Standard analysis, and drive SAP best practice adoption Deliver hands-on consulting in SAP IM/WM/EWM modules during project lifecycle Support configuration, testing, and deployment phases of SAP implementations Build strong client relationships as a trusted advisor on SAP best practices. Contribute to knowledge-sharing and team enablement Collaborate in cross-functional teams to deliver integrated supply chain solutions Provide post-go-live support and continuous improvement recommendations Continuous Innovation: Stay updated on SAP innovations, S/4HANA advancements, and digital transformation trends to advise leadership on future SAP strategy Essential Requirements: Considerable years of hands on SAP Logistics experience, with strong exposure to S/4HANA projects Experience in multiple full lifecycle implementations in WM, MM, IM, or EWM Hands-on experience with SAP Activate methodology, leading Fit-to-Standard workshops, and guiding Agile SAP implementations Deep understanding of SAP business processes, integration points, and best practices Strong stakeholder management and the ability to bridge business and technical teams Understanding of Quality Management and integration touchpoints with logistics Hands-on with Fiori applications in the IM/EWM space Working knowledge of SAP Mobile and process automation tools Familiar with process modelling and documentation using tools like Signavio Experience using SAP Solution Manager (SolMan) and JIRA Excellent communication, leadership, and documentation skills, with experience in leading cross-functional SAP teams Consulting mindset - ability to solve problems, propose solutions, and advise clients Adaptability in working across sectors and with global delivery models Independent and team-oriented work approach with proactive ownership Certifications & Qualifications: Bachelor's degree in a related field (e.g., Supply Chain, IT, Engineering) SAP certifications in logistics modules preferred Ongoing participation in professional development and SAP learning paths Employee Benefits: As part of our competitive remuneration package, flexible benefits are available. There is an option to "flex up and down" on specific benefits, for example buy or sell annual leave, Private Medical Benefit, Dental and Travel Insurance You will also have access to 'Perks at Work', a discount store to purchase gift cards at reduced rates and get discounts on holidays, restaurants, activities, groceries and moreAt DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available .
Apr 29, 2026
Full time
Job Description: We're building something special at DXC Technology DXC Technology is committed to building diverse, inclusive teams. We welcome applications from all backgrounds and particularly encourage interest from women, underrepresented groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Here at DXC Technology we continue to significantly expand our SAP business across the UK and Europe. We are actively looking for Senior SAP S/4HANA Logistic Consultant to join our growing team. If you're passionate about engaging in the full lifecycle of SAP projects-from Discovery, Scoping to project delivery, this role could be perfect for you. You'll be working with clients across multiple industries in the UK and Europe, applying your subject matter expertise to help deliver value-driven SAP solutions.We focus on three core drivers of growth: People, Customers, and Operational Execution-the foundation of our business and where we invest heavily.British Nationals are preferred and we may consider other candidates under exceptional circumstances.DXC Technology is seeking a SAP S/4HANA Logistic Consultant to Lead SAP S/4HANA-based Logistics and Warehouse transformation projects for our enterprise clients. This is a senior role sits within our SAP Pre-sales, Consulting & Delivery team and will lead the Discovery, design, Build and deployment of best-in-class procurement solutions - blending technical depth, process insight, and consultative leadership. Key Responsibilities: Translate business use cases into detailed functional specifications and SAP designs SAP Activate & Fit-to-Standard Workshops: Conduct Explore phase workshops to assess requirements, perform Fit-to-Standard analysis, and drive SAP best practice adoption Deliver hands-on consulting in SAP IM/WM/EWM modules during project lifecycle Support configuration, testing, and deployment phases of SAP implementations Build strong client relationships as a trusted advisor on SAP best practices. Contribute to knowledge-sharing and team enablement Collaborate in cross-functional teams to deliver integrated supply chain solutions Provide post-go-live support and continuous improvement recommendations Continuous Innovation: Stay updated on SAP innovations, S/4HANA advancements, and digital transformation trends to advise leadership on future SAP strategy Essential Requirements: Considerable years of hands on SAP Logistics experience, with strong exposure to S/4HANA projects Experience in multiple full lifecycle implementations in WM, MM, IM, or EWM Hands-on experience with SAP Activate methodology, leading Fit-to-Standard workshops, and guiding Agile SAP implementations Deep understanding of SAP business processes, integration points, and best practices Strong stakeholder management and the ability to bridge business and technical teams Understanding of Quality Management and integration touchpoints with logistics Hands-on with Fiori applications in the IM/EWM space Working knowledge of SAP Mobile and process automation tools Familiar with process modelling and documentation using tools like Signavio Experience using SAP Solution Manager (SolMan) and JIRA Excellent communication, leadership, and documentation skills, with experience in leading cross-functional SAP teams Consulting mindset - ability to solve problems, propose solutions, and advise clients Adaptability in working across sectors and with global delivery models Independent and team-oriented work approach with proactive ownership Certifications & Qualifications: Bachelor's degree in a related field (e.g., Supply Chain, IT, Engineering) SAP certifications in logistics modules preferred Ongoing participation in professional development and SAP learning paths Employee Benefits: As part of our competitive remuneration package, flexible benefits are available. There is an option to "flex up and down" on specific benefits, for example buy or sell annual leave, Private Medical Benefit, Dental and Travel Insurance You will also have access to 'Perks at Work', a discount store to purchase gift cards at reduced rates and get discounts on holidays, restaurants, activities, groceries and moreAt DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available .
Locations: London Boston Paris Chicago Madrid Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Director - Cusomter Experience, BCG Vantage on our Topic Activation path within BCG's Marketing, Sales, and Pricing (MSP) Practice Area, you will be a key contributor towards the strategic agenda for the Customer Experience sector. You will grow and deploy a team of 4+ Customer Experience Sector experts to provide value added support to the business and be responsible for team's performance across all KPIs (case billability, quality, content creation, etc.). You will also take ownership for the team's development and career progression. Additionally, you will directly contribute to cases, proposals, client workshops based upon your own extensive experience in the domain. You will support SATT & Conferences, presenting expertise in meetings & conferences. BCG's Customer Experience consulting team help clients to transform their business at scale, driving cost-effective growth and life-time value through omnichannel and digital strategies. As a Senior Manager - BCG Vantage you will partner with consulting leadership to bring to market new consulting offers and provide case teams with the latest insight and tools to drive client impact. You'll serve as thought partner and subject matter expert to case teams and consulting leaders, helping to structure and solve complex issues. This is a diverse role that will see you engaged on a variety of product marketing, sales enablement, and expert consulting assignments. You'll conduct research to support offer development and go-to- market; build / deploy client diagnostics to scope customer experience innovations and improvements; and partner with consulting teams to contribute to proposals and client workshops. Success in this role requires a blend of analytical and creative skills. You'll need to be able to conduct quant and qual analyses to map customer journeys and assess the business impact of meeting customer needs. You'll also need to be adept at understanding market priorities and crafting product messaging to communicate our customer experience value proposition and impact. It also requires an entrepreneurial flair. With the advent of AI, customer experiences and expectations are evolving fast. So are our clients. You'll need to keep ahead of the latest innovations and work to constantly evolve BCG's CX perspectives, insights, and client diagnostics so that we can answer our clients' toughest questions. YOU'RE GOOD AT Deep expertise in customer experiences across online and offline touchpoints Developing customer-centric strategies that drive growth, cost efficiency, and lifetime value Conducting quant / qual research to understand customer needs and pain points Mapping customer journeys, identifying "moments of truth," & designing target experiences Scoping & implementing AI, automation, and digital solutions to transform customer engagement Building data-driven business cases to prioritize CX investments and innovations Communicating with clients and stakeholders, in a credible and confident way Working collaboratively and effectively in a group dynamic often virtual Proficient in agile ways of working Being flexible and bringing a curious and creative mindset Navigating complexity and ambiguity What You'll Bring 7+ years of consulting experience required; candidates with consulting experience preferred In lieu of consulting experience, 8+ years minimum industry experience required; 12-14+ years of industry experience strongly preferred Bachelor's Degree required (advanced degree preferred) Fluency in English (must have) Experience in any of the following sectors: telecom, retail, banking, insurance, or travel (preferred) Strong business acumen and problem-solving capabilities Strong written and verbal communication skills Who You'll Work With As a Director - Customer Experience , BCG Vantage on our Topic Activation path , you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities t o the ser vice of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Additional info BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations. With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise. BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams. Client Focus (Embedded Expertise) Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets Topic Activation (Sector Expertise with Proprietary Tool & Data Solutions) Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients Research (Practice Topic and Sector-Aligned Research and Insights) Delivers actionable research and insights tailored to the client project's needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data Total compensation for this role includes base salary, annual discretionary performance bonus, contributions to BCG's Profit Sharing and Retirement Fund (PSRF), and a market leading benefits package described below. We expect total annualized compensation for Chicago & Boston based employees to be approximately the following: Base salary of $174,100 Annual discretionary performance bonus between 0-30% 5% Profit Sharing Retirement Fund (PSRF) contribution, increasing to 10% after two years of service. Contributions are vested immediately and there is no waiting period At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Sep 24, 2025
Full time
Locations: London Boston Paris Chicago Madrid Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Director - Cusomter Experience, BCG Vantage on our Topic Activation path within BCG's Marketing, Sales, and Pricing (MSP) Practice Area, you will be a key contributor towards the strategic agenda for the Customer Experience sector. You will grow and deploy a team of 4+ Customer Experience Sector experts to provide value added support to the business and be responsible for team's performance across all KPIs (case billability, quality, content creation, etc.). You will also take ownership for the team's development and career progression. Additionally, you will directly contribute to cases, proposals, client workshops based upon your own extensive experience in the domain. You will support SATT & Conferences, presenting expertise in meetings & conferences. BCG's Customer Experience consulting team help clients to transform their business at scale, driving cost-effective growth and life-time value through omnichannel and digital strategies. As a Senior Manager - BCG Vantage you will partner with consulting leadership to bring to market new consulting offers and provide case teams with the latest insight and tools to drive client impact. You'll serve as thought partner and subject matter expert to case teams and consulting leaders, helping to structure and solve complex issues. This is a diverse role that will see you engaged on a variety of product marketing, sales enablement, and expert consulting assignments. You'll conduct research to support offer development and go-to- market; build / deploy client diagnostics to scope customer experience innovations and improvements; and partner with consulting teams to contribute to proposals and client workshops. Success in this role requires a blend of analytical and creative skills. You'll need to be able to conduct quant and qual analyses to map customer journeys and assess the business impact of meeting customer needs. You'll also need to be adept at understanding market priorities and crafting product messaging to communicate our customer experience value proposition and impact. It also requires an entrepreneurial flair. With the advent of AI, customer experiences and expectations are evolving fast. So are our clients. You'll need to keep ahead of the latest innovations and work to constantly evolve BCG's CX perspectives, insights, and client diagnostics so that we can answer our clients' toughest questions. YOU'RE GOOD AT Deep expertise in customer experiences across online and offline touchpoints Developing customer-centric strategies that drive growth, cost efficiency, and lifetime value Conducting quant / qual research to understand customer needs and pain points Mapping customer journeys, identifying "moments of truth," & designing target experiences Scoping & implementing AI, automation, and digital solutions to transform customer engagement Building data-driven business cases to prioritize CX investments and innovations Communicating with clients and stakeholders, in a credible and confident way Working collaboratively and effectively in a group dynamic often virtual Proficient in agile ways of working Being flexible and bringing a curious and creative mindset Navigating complexity and ambiguity What You'll Bring 7+ years of consulting experience required; candidates with consulting experience preferred In lieu of consulting experience, 8+ years minimum industry experience required; 12-14+ years of industry experience strongly preferred Bachelor's Degree required (advanced degree preferred) Fluency in English (must have) Experience in any of the following sectors: telecom, retail, banking, insurance, or travel (preferred) Strong business acumen and problem-solving capabilities Strong written and verbal communication skills Who You'll Work With As a Director - Customer Experience , BCG Vantage on our Topic Activation path , you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities t o the ser vice of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Additional info BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations. With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise. BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams. Client Focus (Embedded Expertise) Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets Topic Activation (Sector Expertise with Proprietary Tool & Data Solutions) Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients Research (Practice Topic and Sector-Aligned Research and Insights) Delivers actionable research and insights tailored to the client project's needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data Total compensation for this role includes base salary, annual discretionary performance bonus, contributions to BCG's Profit Sharing and Retirement Fund (PSRF), and a market leading benefits package described below. We expect total annualized compensation for Chicago & Boston based employees to be approximately the following: Base salary of $174,100 Annual discretionary performance bonus between 0-30% 5% Profit Sharing Retirement Fund (PSRF) contribution, increasing to 10% after two years of service. Contributions are vested immediately and there is no waiting period At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
