At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your Role The Digital Operating Model team is part of Capgemini Invent's growing Business Technology practice, one of the leading CIO & CTO advisory and technology innovation teams in the UK and Europe. Our high calibre management consultants deliver profitable outcomes in business and IT oriented environments, working collaboratively with major FTSE 100 and Government clients to help them achieve their strategic goals and further enhance the delivery of business value from the IT estate. We are looking for talented individuals to join the team, and to support our clients to make the best choices about their digital operating models as well as get the best advice to make these come to life. In this role you will play a key role in: Shaping and influencing operating model choices made by some of the largest Private and Public Sector organisations in the UK Advising C suite and senior leadership teams on unlocking value from IT and technology investments, embedding AI and Agentic AI in their IT operating models in a controlled way, creating new collaboration opportunities between Business and IT, and driving efficiencies and cost savings. Challenging status quo and perceived barriers, and leveraging your past experiences with similar clients and industries Leading and coaching teams of Digital operating model practitioners to deliver the best possible outcomes for clients As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. Your Profile Experience delivering strategic digital technology advisory engagements and building trusting relationships with CIOs, CTOs and their leadership teams Experience working in complex FTSE100 environments and large Government organisations Experience designing digital, product led operating and/or Agentic AI driven operating models across the core dimensions of an operating model (i.e. leadership and culture, processes and tooling, organisational structure, accountability and decision making, performance management) Experience of using AI tooling to enhance delivery of digital operating model design projects, while tailoring solutions to client objectives. Experience of delivering an end to end digital operating model design project, incl. AS IS assessment, options development, high level and detailed design, evidence based business cases and transition roadmaps Good knowledge of digital technology industry trends, including but not limited to: AI, Agentic AI, Agile at Scale, DevSecOps delivery, journey to cloud, edge computing, low code/no code solution development, etc. Preferred but optional: ITIL foundations or higher Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. Experience of proposition building and delivery. What You'll Love About Working Here? You'll be free to make your role and your career what you want it to be. Proactivity and ambition flourish at Capgemini Invent. There are countless opportunities available to propel your development forward: seek out those that suit you, and we will back you all the way. You'll also be working in a company investing heavily in AI first and supporting its employees on the journey. In summary, we believe the following make this a great place to work: Show how single minds make for better teams: Work alongside fierce intellects who love to collaborate. Be comfortable outside your comfort zone: Self stretchers thrive in our environment. Build momentum in your career: Make your role and your career what you want it to be. Stay true to who you are: Play to your strengths and bring your individuality. Aim for nothing less than leading edge: We thrive on the knowledge that the Digital work we do has real impact. Give your curiosity freedom and focus: A place where inquisitiveness and entrepreneurial thinking are encouraged. Need to Know At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring your whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55 year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end to end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.
May 06, 2026
Full time
At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your Role The Digital Operating Model team is part of Capgemini Invent's growing Business Technology practice, one of the leading CIO & CTO advisory and technology innovation teams in the UK and Europe. Our high calibre management consultants deliver profitable outcomes in business and IT oriented environments, working collaboratively with major FTSE 100 and Government clients to help them achieve their strategic goals and further enhance the delivery of business value from the IT estate. We are looking for talented individuals to join the team, and to support our clients to make the best choices about their digital operating models as well as get the best advice to make these come to life. In this role you will play a key role in: Shaping and influencing operating model choices made by some of the largest Private and Public Sector organisations in the UK Advising C suite and senior leadership teams on unlocking value from IT and technology investments, embedding AI and Agentic AI in their IT operating models in a controlled way, creating new collaboration opportunities between Business and IT, and driving efficiencies and cost savings. Challenging status quo and perceived barriers, and leveraging your past experiences with similar clients and industries Leading and coaching teams of Digital operating model practitioners to deliver the best possible outcomes for clients As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. Your Profile Experience delivering strategic digital technology advisory engagements and building trusting relationships with CIOs, CTOs and their leadership teams Experience working in complex FTSE100 environments and large Government organisations Experience designing digital, product led operating and/or Agentic AI driven operating models across the core dimensions of an operating model (i.e. leadership and culture, processes and tooling, organisational structure, accountability and decision making, performance management) Experience of using AI tooling to enhance delivery of digital operating model design projects, while tailoring solutions to client objectives. Experience of delivering an end to end digital operating model design project, incl. AS IS assessment, options development, high level and detailed design, evidence based business cases and transition roadmaps Good knowledge of digital technology industry trends, including but not limited to: AI, Agentic AI, Agile at Scale, DevSecOps delivery, journey to cloud, edge computing, low code/no code solution development, etc. Preferred but optional: ITIL foundations or higher Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. Experience of proposition building and delivery. What You'll Love About Working Here? You'll be free to make your role and your career what you want it to be. Proactivity and ambition flourish at Capgemini Invent. There are countless opportunities available to propel your development forward: seek out those that suit you, and we will back you all the way. You'll also be working in a company investing heavily in AI first and supporting its employees on the journey. In summary, we believe the following make this a great place to work: Show how single minds make for better teams: Work alongside fierce intellects who love to collaborate. Be comfortable outside your comfort zone: Self stretchers thrive in our environment. Build momentum in your career: Make your role and your career what you want it to be. Stay true to who you are: Play to your strengths and bring your individuality. Aim for nothing less than leading edge: We thrive on the knowledge that the Digital work we do has real impact. Give your curiosity freedom and focus: A place where inquisitiveness and entrepreneurial thinking are encouraged. Need to Know At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring your whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55 year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end to end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.
HR Director - Telford and remote - 6 months+/RATE: £350-481 per day inside IR35 One of our Blue Chip Clients is urgently looking for an HR Director. Please find some details below: Clearance Required: BPSS Duration: 6 months Location: Telford - The expectation is that the HRD will be on on-site 3 days/week but, given the nature of the role, flexibility will be required. Must live around west midlands Must be able to travel into office a minimum of 3-days per week (Telford) Candidates need to have demonstrable and recent HRD/People Director experience - Circa 3 to 5 years Need people who have experience managing a population of 2,000+ employees Happy to consider senior HRBP's who have strong experience and from west mids Job Description: The client is seeking a highly experienced HR Director to support one of its most strategically significant business areas. Reporting directly to the UK HR Director and with a dotted line into the Head of the Market Unit, this is a pivotal leadership role within the UK HR function. The successful candidate will shape and lead the Market Unit's people agenda, delivering a workforce strategy that aligns with business goals, supports client engagement, and ensures long-term organisational capability. This is a hands-on and strategic role requiring depth in transformation, workforce planning, talent management, employee relations, and stakeholder influence. Hybrid working The places that you work from day to day will vary according to your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time, with an expectation to be onsite 3 days per week. Responsibilities Future Workforce Planning Lead the strategic workforce planning process for the MU, assessing how client demand, digital disruption, AI/automation, and market changes will impact workforce composition, skills, location strategy, and operating models. Define and implement flexible workforce models that support delivery excellence while enabling agility, cost-effectiveness, and innovation. Talent Attraction & Retention Develop and execute talent strategies that differentiate the client in a competitive IT services market with a strong focus on critical skills, employer brand, EVP, and retention. Establish and manage a robust succession planning framework for business-critical and client-facing roles, ensuring leadership continuity and future readiness. Culture, Morale & Engagement Take ownership of employee experience, with a focus on improving morale, participation, and retention -particularly within a hybrid workforce. Partner with leaders to drive cultural alignment, inclusivity, and a sense of belonging across geographically distributed and functionally diverse teams. Client Engagement Act as a strategic HR partner on major client engagements, supporting bid activity, due diligence, and delivery mobilisation where workforce strategy and stability are key differentiators. Work with business leaders to ensure people-related risks and opportunities are managed proactively during transitions, restructures, or new contract awards. HR Function Capability & Leadership Partnership Define the skills, capabilities, structure, and operating model of the HR team supporting the MU to ensure efficient delivery and strategic value. Act as a trusted advisor to the MU Leadership Team, contributing to business planning, growth strategies, and performance improvement with a people lens. Leadership Coaching & Influence Provide expert coaching and challenge to senior leaders, supporting them to lead through complexity, ambiguity, and change. Foster a strong leadership culture by embedding consistent talent standards, feedback practices, and development frameworks. Employee Relations & Industrial Landscape Navigate a complex ER and industrial relations environment, including experience with trade unions, works councils, and employee forums. Manage ER strategies that align with values while supporting business change, transformation, and sustained employee trust. Diversity, Equity & Inclusion (DEI) Champion DEI across the MU, embedding it into talent, leadership, recruitment, and engagement strategies. Position DEI as a lever for innovation, client perception, and employee loyalty, with clear metrics and accountability. Data-Driven HR Leverage people analytics and dashboards to inform decisions, track progress, and demonstrate business value. Use data to anticipate risks, identify opportunities, and enable evidence-based decision-making across the HR and leadership community. Skills and Experience A strategic mindset with a hands-on approach to execution. Significant experience in a senior HR leadership role within complex, matrixed organisations - ideally in IT services or consulting. Strong business acumen and a proven ability to influence and coach senior leaders. Demonstrated success in driving change, building high-performing teams, and navigating complex employee relations landscapes. Deep expertise in talent management, workforce transformation, engagement, and culture-building. Strong understanding of the public sector or regulated environments is advantageous. Experience managing a population of 2,000+ employees, with a focus on agility, scalability, and business impact. High level of integrity, discretion, and commercial judgment. Strong commercial acumen with the ability to connect people strategies to business performance, cost drivers, and client outcomes. Proven ability to lead HR transformation initiatives, including operating model redesign, digital enablement, and capability uplift. Skilled in leveraging people analytics and workforce data to drive strategic decisions and demonstrate HR value. Experience in managing HR governance, compliance, and risk frameworks across diverse business units. Please send CV for full details and immediate interviews. We are a preferred supplier to the client.
May 06, 2026
Contractor
HR Director - Telford and remote - 6 months+/RATE: £350-481 per day inside IR35 One of our Blue Chip Clients is urgently looking for an HR Director. Please find some details below: Clearance Required: BPSS Duration: 6 months Location: Telford - The expectation is that the HRD will be on on-site 3 days/week but, given the nature of the role, flexibility will be required. Must live around west midlands Must be able to travel into office a minimum of 3-days per week (Telford) Candidates need to have demonstrable and recent HRD/People Director experience - Circa 3 to 5 years Need people who have experience managing a population of 2,000+ employees Happy to consider senior HRBP's who have strong experience and from west mids Job Description: The client is seeking a highly experienced HR Director to support one of its most strategically significant business areas. Reporting directly to the UK HR Director and with a dotted line into the Head of the Market Unit, this is a pivotal leadership role within the UK HR function. The successful candidate will shape and lead the Market Unit's people agenda, delivering a workforce strategy that aligns with business goals, supports client engagement, and ensures long-term organisational capability. This is a hands-on and strategic role requiring depth in transformation, workforce planning, talent management, employee relations, and stakeholder influence. Hybrid working The places that you work from day to day will vary according to your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time, with an expectation to be onsite 3 days per week. Responsibilities Future Workforce Planning Lead the strategic workforce planning process for the MU, assessing how client demand, digital disruption, AI/automation, and market changes will impact workforce composition, skills, location strategy, and operating models. Define and implement flexible workforce models that support delivery excellence while enabling agility, cost-effectiveness, and innovation. Talent Attraction & Retention Develop and execute talent strategies that differentiate the client in a competitive IT services market with a strong focus on critical skills, employer brand, EVP, and retention. Establish and manage a robust succession planning framework for business-critical and client-facing roles, ensuring leadership continuity and future readiness. Culture, Morale & Engagement Take ownership of employee experience, with a focus on improving morale, participation, and retention -particularly within a hybrid workforce. Partner with leaders to drive cultural alignment, inclusivity, and a sense of belonging across geographically distributed and functionally diverse teams. Client Engagement Act as a strategic HR partner on major client engagements, supporting bid activity, due diligence, and delivery mobilisation where workforce strategy and stability are key differentiators. Work with business leaders to ensure people-related risks and opportunities are managed proactively during transitions, restructures, or new contract awards. HR Function Capability & Leadership Partnership Define the skills, capabilities, structure, and operating model of the HR team supporting the MU to ensure efficient delivery and strategic value. Act as a trusted advisor to the MU Leadership Team, contributing to business planning, growth strategies, and performance improvement with a people lens. Leadership Coaching & Influence Provide expert coaching and challenge to senior leaders, supporting them to lead through complexity, ambiguity, and change. Foster a strong leadership culture by embedding consistent talent standards, feedback practices, and development frameworks. Employee Relations & Industrial Landscape Navigate a complex ER and industrial relations environment, including experience with trade unions, works councils, and employee forums. Manage ER strategies that align with values while supporting business change, transformation, and sustained employee trust. Diversity, Equity & Inclusion (DEI) Champion DEI across the MU, embedding it into talent, leadership, recruitment, and engagement strategies. Position DEI as a lever for innovation, client perception, and employee loyalty, with clear metrics and accountability. Data-Driven HR Leverage people analytics and dashboards to inform decisions, track progress, and demonstrate business value. Use data to anticipate risks, identify opportunities, and enable evidence-based decision-making across the HR and leadership community. Skills and Experience A strategic mindset with a hands-on approach to execution. Significant experience in a senior HR leadership role within complex, matrixed organisations - ideally in IT services or consulting. Strong business acumen and a proven ability to influence and coach senior leaders. Demonstrated success in driving change, building high-performing teams, and navigating complex employee relations landscapes. Deep expertise in talent management, workforce transformation, engagement, and culture-building. Strong understanding of the public sector or regulated environments is advantageous. Experience managing a population of 2,000+ employees, with a focus on agility, scalability, and business impact. High level of integrity, discretion, and commercial judgment. Strong commercial acumen with the ability to connect people strategies to business performance, cost drivers, and client outcomes. Proven ability to lead HR transformation initiatives, including operating model redesign, digital enablement, and capability uplift. Skilled in leveraging people analytics and workforce data to drive strategic decisions and demonstrate HR value. Experience in managing HR governance, compliance, and risk frameworks across diverse business units. Please send CV for full details and immediate interviews. We are a preferred supplier to the client.
You'll be joining a forward-thinking organisation that values transparency, fairness, and innovation. We offer:• A flexible, inclusive, and supportive working environment. • Opportunities for career growth in a rapidly scaling business. • A culture that values diversity, innovation, and continuous learning.We are an equal opportunities employer and welcome applications from all backgrounds. Inclusivity is important to us, and as a Disability Confident organisation, we are committed to fair, supportive, and continually improving recruitment practices that ensure everyone has the opportunity to thrive.Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. If you feel you meet 75% of the requirements for this role, we would love to hear from you.Also, if you are considering a career move or a sector-jump, please get in touch - we welcome applications from people with transferable skills. Our Application Process Due to the safety regulations within the nuclear industry, applicants will be required to participate in additional screening. These are:• Obtaining Baseline Personnel Security Standard (BPSS) clearance • Satisfactory completion of a Disclosure and Barring Service (DBS) check • Satisfactory completion of a basic financial probity check Role: Engineering Capability - Competency Acquisition (Senior Engineer) Locations: Hybrid working with one of the following locations as primary: Derby, Warrington or Manchester The Business Our mission is to deliver clean, affordable energy for all. Our Small Modular Reactor (SMR) provides a British solution to the global energy crisis. We are in pole position to become a world leader in SMRs and the UK's premier green export technology. The Team The Engineering Capability function plays a central role in ensuring our engineering workforce has the right skills, behaviours, and support to safely and effectively design a first of a kind power station. Acting as a coordination hub, the team drives competency frameworks, skills assurance, development pathways, training prioritisation and capability data to meet organisational and regulatory expectations. Summary This is a high impact role focused on shaping and delivering the Engineering Competency Acquisition Strategy, ensuring engineering capability is aligned to business needs and regulatory requirements, and supporting ongoing growth of skills, behaviours, and professional standards across the organisation. Key Responsibilities We'll need you to do: Strategy Delivery: Lead the execution of key activities outlined in the Engineering Competency Strategy, coordinating and tracking progress against immediate priorities and longer term milestones. Technical Training Oversight: Review and evaluate technical training requests to ensure alignment with engineering competency requirements and strategic priorities. Collaborate with stakeholders to prioritise training investments and maximise value for capability development. Professional Development & Early Career Pipelines: Support professional development across engineering, including professional registration uptake and alignment with organisational expectations. Contribute to the definition and delivery of early career pipelines (graduates, apprentices, interns), onboarding, mentoring, and emerging careers strategies. Stakeholder Collaboration: Build and maintain strong relationships with HR, Development & Capability and other enabling functions to ensure engineering needs are understood and embedded in relevant processes. Facilitate cross functional collaboration to support workforce planning, training, and succession initiatives. Skills Assurance, Data & Insights: Provide visibility of engineering competency status, trends, risks, and gaps through robust data, metrics, and KPIs. Use insight from competency assessments to inform prioritisation, workforce planning, development roadmaps, audits, inspections, and continuous improvement. Continuous Improvement: Identify and implement opportunities to refine and evolve the strategy based on feedback, business changes, and emerging needs. Promote a culture of learning, adaptability, and ongoing professional development. Reporting & Communication: Provide clear, timely updates to senior stakeholders on progress, risks, and outcomes. Develop materials that communicate the strategy's purpose, progress, and impact across the business. Best Practice Adoption: Promote the use of best practice learning and skills tools within the engineering function, focusing on leveraging existing capabilities.As you can see, this is a pivotal, high profile role supporting capability development across the entire engineering function. You'll bring a collaborative mindset, strong communication skills, a passion for developing people - and although preferred, you do not need an engineering background . We are genuinely open to applicants from any profession if you have an interest in capability, skills, development and organisational impact. Essential Skills / Qualifications An engineering background is desirable but not essential, we welcome candidates from HR, learning & development, organisational development, consultancy, capability management, training, or any field where you've supported technical skills, frameworks, or professional development. We'll ask about your experience working with competency frameworks, skills assurance, training needs, career pathways, or cross functional capability initiatives. Strong ability to use data, insight and structured analysis (metrics, KPIs, workforce trends) to inform planning, prioritisation and reporting, plus familiarity with learning, development, or competency tools. Location We offer hybrid working, with attendance expected at one of our primary sites - Derby, Manchester or Warrington - depending on your chosen base location.Salary and Package We anticipate paying a salary of between £48,000-£63,000 Bonus - Performance related target opportunity 7% Benefits Allowance - £2,200 per annum, enabling you to create a bespoke package Pension - 12% employer and 6% employee contributions. Holidays - 28 days holiday (+ public holidays) and the ability to buy or sell up to 4 days. Private Medical Insurance - BUPA single cover health care Life Assurance - 6x pensionable pay £250 - One-off payment for new starters for home office purchases new starters for home office purchases We are Rolls-Royce SMR A career with Rolls-Royce SMR offers a unique opportunity to contribute to an exciting organisation delivering a transformational mission. Rolls-Royce SMR is a radically different approach to proven nuclear technology. Each Rolls-Royce SMR power station will generate 470MW of low-carbon energy - equivalent to more than 150 onshore wind turbines and enough to power a million homes for over 60 years. With its Rolls-Royce SMRs will play a vital role in supporting renewable energy by helping to overcome intermittency and ensure a stable, sustainable energy future. We're proud to be one of the few employers that can genuinely say we're a strengths-based organisation. Our people are here because of what makes them exceptional - and our role is to help them make the most meaningful contribution of their careers, doing work they love. We offer opportunities that go beyond traditional career paths. At Rolls-Royce SMR you can develop your career by exploring roles and challenges that align with your unique talents. Our culture At Rolls-Royce SMR, we are committed to ensuring that our teams reflect the communities we serve and that everyone can be themselves at work. We know that diverse teams are more innovative and get better results, and that our people can thrive
May 06, 2026
Full time
You'll be joining a forward-thinking organisation that values transparency, fairness, and innovation. We offer:• A flexible, inclusive, and supportive working environment. • Opportunities for career growth in a rapidly scaling business. • A culture that values diversity, innovation, and continuous learning.We are an equal opportunities employer and welcome applications from all backgrounds. Inclusivity is important to us, and as a Disability Confident organisation, we are committed to fair, supportive, and continually improving recruitment practices that ensure everyone has the opportunity to thrive.Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. If you feel you meet 75% of the requirements for this role, we would love to hear from you.Also, if you are considering a career move or a sector-jump, please get in touch - we welcome applications from people with transferable skills. Our Application Process Due to the safety regulations within the nuclear industry, applicants will be required to participate in additional screening. These are:• Obtaining Baseline Personnel Security Standard (BPSS) clearance • Satisfactory completion of a Disclosure and Barring Service (DBS) check • Satisfactory completion of a basic financial probity check Role: Engineering Capability - Competency Acquisition (Senior Engineer) Locations: Hybrid working with one of the following locations as primary: Derby, Warrington or Manchester The Business Our mission is to deliver clean, affordable energy for all. Our Small Modular Reactor (SMR) provides a British solution to the global energy crisis. We are in pole position to become a world leader in SMRs and the UK's premier green export technology. The Team The Engineering Capability function plays a central role in ensuring our engineering workforce has the right skills, behaviours, and support to safely and effectively design a first of a kind power station. Acting as a coordination hub, the team drives competency frameworks, skills assurance, development pathways, training prioritisation and capability data to meet organisational and regulatory expectations. Summary This is a high impact role focused on shaping and delivering the Engineering Competency Acquisition Strategy, ensuring engineering capability is aligned to business needs and regulatory requirements, and supporting ongoing growth of skills, behaviours, and professional standards across the organisation. Key Responsibilities We'll need you to do: Strategy Delivery: Lead the execution of key activities outlined in the Engineering Competency Strategy, coordinating and tracking progress against immediate priorities and longer term milestones. Technical Training Oversight: Review and evaluate technical training requests to ensure alignment with engineering competency requirements and strategic priorities. Collaborate with stakeholders to prioritise training investments and maximise value for capability development. Professional Development & Early Career Pipelines: Support professional development across engineering, including professional registration uptake and alignment with organisational expectations. Contribute to the definition and delivery of early career pipelines (graduates, apprentices, interns), onboarding, mentoring, and emerging careers strategies. Stakeholder Collaboration: Build and maintain strong relationships with HR, Development & Capability and other enabling functions to ensure engineering needs are understood and embedded in relevant processes. Facilitate cross functional collaboration to support workforce planning, training, and succession initiatives. Skills Assurance, Data & Insights: Provide visibility of engineering competency status, trends, risks, and gaps through robust data, metrics, and KPIs. Use insight from competency assessments to inform prioritisation, workforce planning, development roadmaps, audits, inspections, and continuous improvement. Continuous Improvement: Identify and implement opportunities to refine and evolve the strategy based on feedback, business changes, and emerging needs. Promote a culture of learning, adaptability, and ongoing professional development. Reporting & Communication: Provide clear, timely updates to senior stakeholders on progress, risks, and outcomes. Develop materials that communicate the strategy's purpose, progress, and impact across the business. Best Practice Adoption: Promote the use of best practice learning and skills tools within the engineering function, focusing on leveraging existing capabilities.As you can see, this is a pivotal, high profile role supporting capability development across the entire engineering function. You'll bring a collaborative mindset, strong communication skills, a passion for developing people - and although preferred, you do not need an engineering background . We are genuinely open to applicants from any profession if you have an interest in capability, skills, development and organisational impact. Essential Skills / Qualifications An engineering background is desirable but not essential, we welcome candidates from HR, learning & development, organisational development, consultancy, capability management, training, or any field where you've supported technical skills, frameworks, or professional development. We'll ask about your experience working with competency frameworks, skills assurance, training needs, career pathways, or cross functional capability initiatives. Strong ability to use data, insight and structured analysis (metrics, KPIs, workforce trends) to inform planning, prioritisation and reporting, plus familiarity with learning, development, or competency tools. Location We offer hybrid working, with attendance expected at one of our primary sites - Derby, Manchester or Warrington - depending on your chosen base location.Salary and Package We anticipate paying a salary of between £48,000-£63,000 Bonus - Performance related target opportunity 7% Benefits Allowance - £2,200 per annum, enabling you to create a bespoke package Pension - 12% employer and 6% employee contributions. Holidays - 28 days holiday (+ public holidays) and the ability to buy or sell up to 4 days. Private Medical Insurance - BUPA single cover health care Life Assurance - 6x pensionable pay £250 - One-off payment for new starters for home office purchases new starters for home office purchases We are Rolls-Royce SMR A career with Rolls-Royce SMR offers a unique opportunity to contribute to an exciting organisation delivering a transformational mission. Rolls-Royce SMR is a radically different approach to proven nuclear technology. Each Rolls-Royce SMR power station will generate 470MW of low-carbon energy - equivalent to more than 150 onshore wind turbines and enough to power a million homes for over 60 years. With its Rolls-Royce SMRs will play a vital role in supporting renewable energy by helping to overcome intermittency and ensure a stable, sustainable energy future. We're proud to be one of the few employers that can genuinely say we're a strengths-based organisation. Our people are here because of what makes them exceptional - and our role is to help them make the most meaningful contribution of their careers, doing work they love. We offer opportunities that go beyond traditional career paths. At Rolls-Royce SMR you can develop your career by exploring roles and challenges that align with your unique talents. Our culture At Rolls-Royce SMR, we are committed to ensuring that our teams reflect the communities we serve and that everyone can be themselves at work. We know that diverse teams are more innovative and get better results, and that our people can thrive
Location IDEALLY, WE'D LIKE: 10+ years' professional, hands-on experience in finance transformation at an established consultancy. A demonstrated track record of successfully working on large, complex consulting engagements. This will include leading the finance transformation strategy and design. Evidenced history of delivering projects across finance transformation initiatives, including organisation and operating model re-design, process transformation, automation and technology enhancements and global location and sourcing strategies people strategy, upskilling/reskilling, HR transformation, strategic workforce planning, talent management and more. Experience using practical tools and methodologies Finance design and an outside in perspective. in workforce engagement, employee experience strategy development and operating model design. An ability to build, lead and develop teams in thinking in a design-led, employee and/or customer-focused way. Successful business development focus, specifically in crafting proposals and pitching to clients. Establishing immediate credibility with C-suite clients to build consensus and achieve goals through influence.Total Rewards associated with this position include a comprehensive benefits package designed to support your well-being and financial security. Unique perks include flexible time off, a private medical plan, a health cash plan, a workplace savings scheme (including ISAs and GIAs), and enhanced parental leave. Applicants must be authorized to work in the United Kingdom, without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position. North Highland is an equal opportunity employer, and we adhere to all applicable laws and regulations to ensure a fair and equitable workplace. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law. We handle all information in accordance local privacy standards and maintain strict confidentiality. SUMMARY: We help our clients grow and become more customer-centric and make-for-change businesses by modernising client operations and transforming their workforce & finance operations. You will work alongside our industry and practice leaders, identifying opportunities and shaping and delivering work to make this happen. You will work across FTSE 100 and the largest public sector clients and be able to bring deep knowledge of the latest finance thinking into business transformation engagements. You will work and lead collaborative teams, helping clients develop their finance strategy and translating that into an effective Finance Operating model bringing together best practice process, technology and organsiation. talent and finance strategy, operating model, organisational design, and talent/career development to embed results with our clients. You will be comfortable working at an enterprise level, but also confident in bringing leading-edge perspectives to senior Finance professionals and/or other functional leaders with Operating challenges. YOU WILL: MAKE STRATEGY A REALITY ACCELERATE YOUR GROWTH CHOOSE YOUR PATH As the world's leading change and transformation consultancy, we're helping businesses move from strategy to reality by taking a pragmatic and practical approach to build solutions that last. We're seeking a Director- Finance Operating Model to join our Strategy Practice in London and help us translate vision into value and create lasting impact. Use your knowledge of finance transformation strategy and design to influence senior clients and bring a workforce best practice lens to organisational design, processes, and ways of working. You will be expected to collaboratively design strategies, align leaders, and manage project scope in ambiguous environments, delivering desired business outcomes and high-quality deliverables. You will work closely with other Strategy Practice colleagues to bring cross-capability expertise as integrated solutions to clients. Actively drive business development through the identification of new opportunities with new and existing clients and shaping and leading proposal development. Influence senior buyers through expertise, market knowledge, and across finance transformation to support business growth. Participate in Strategy Practice initiatives to build and grow our approach to driving customer-centric businesses by modernising client operations and transformation objectives. Contribute to the formal development of tools, methodologies and go-to-market applications, and inspire innovative approaches and techniques. Nurture talent in a high-growth team, building scale as we expand our business and promoting our people-centric culture as an ambassador for driving a great working experience.
May 06, 2026
Full time
Location IDEALLY, WE'D LIKE: 10+ years' professional, hands-on experience in finance transformation at an established consultancy. A demonstrated track record of successfully working on large, complex consulting engagements. This will include leading the finance transformation strategy and design. Evidenced history of delivering projects across finance transformation initiatives, including organisation and operating model re-design, process transformation, automation and technology enhancements and global location and sourcing strategies people strategy, upskilling/reskilling, HR transformation, strategic workforce planning, talent management and more. Experience using practical tools and methodologies Finance design and an outside in perspective. in workforce engagement, employee experience strategy development and operating model design. An ability to build, lead and develop teams in thinking in a design-led, employee and/or customer-focused way. Successful business development focus, specifically in crafting proposals and pitching to clients. Establishing immediate credibility with C-suite clients to build consensus and achieve goals through influence.Total Rewards associated with this position include a comprehensive benefits package designed to support your well-being and financial security. Unique perks include flexible time off, a private medical plan, a health cash plan, a workplace savings scheme (including ISAs and GIAs), and enhanced parental leave. Applicants must be authorized to work in the United Kingdom, without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position. North Highland is an equal opportunity employer, and we adhere to all applicable laws and regulations to ensure a fair and equitable workplace. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law. We handle all information in accordance local privacy standards and maintain strict confidentiality. SUMMARY: We help our clients grow and become more customer-centric and make-for-change businesses by modernising client operations and transforming their workforce & finance operations. You will work alongside our industry and practice leaders, identifying opportunities and shaping and delivering work to make this happen. You will work across FTSE 100 and the largest public sector clients and be able to bring deep knowledge of the latest finance thinking into business transformation engagements. You will work and lead collaborative teams, helping clients develop their finance strategy and translating that into an effective Finance Operating model bringing together best practice process, technology and organsiation. talent and finance strategy, operating model, organisational design, and talent/career development to embed results with our clients. You will be comfortable working at an enterprise level, but also confident in bringing leading-edge perspectives to senior Finance professionals and/or other functional leaders with Operating challenges. YOU WILL: MAKE STRATEGY A REALITY ACCELERATE YOUR GROWTH CHOOSE YOUR PATH As the world's leading change and transformation consultancy, we're helping businesses move from strategy to reality by taking a pragmatic and practical approach to build solutions that last. We're seeking a Director- Finance Operating Model to join our Strategy Practice in London and help us translate vision into value and create lasting impact. Use your knowledge of finance transformation strategy and design to influence senior clients and bring a workforce best practice lens to organisational design, processes, and ways of working. You will be expected to collaboratively design strategies, align leaders, and manage project scope in ambiguous environments, delivering desired business outcomes and high-quality deliverables. You will work closely with other Strategy Practice colleagues to bring cross-capability expertise as integrated solutions to clients. Actively drive business development through the identification of new opportunities with new and existing clients and shaping and leading proposal development. Influence senior buyers through expertise, market knowledge, and across finance transformation to support business growth. Participate in Strategy Practice initiatives to build and grow our approach to driving customer-centric businesses by modernising client operations and transformation objectives. Contribute to the formal development of tools, methodologies and go-to-market applications, and inspire innovative approaches and techniques. Nurture talent in a high-growth team, building scale as we expand our business and promoting our people-centric culture as an ambassador for driving a great working experience.
# Director - Organisational StrategyLocation: London, United KingdomEmployment Type: Full-TimeIndustryJob Family: ConsultingCareer Level: Experienced IDEALLY, WE'D LIKE: 10+ years' professional, hands-on experience in workforce transformation at an established consultancy and/or experience working in industry within an HR, People, Employee Engagement/Experience or Workforce transformation function. A demonstrated track record of successfully working on large, complex consulting engagements. This will include leading the Workforce / People transformation strategy and design. Evidenced history of delivering projects across workforce transformation initiatives, including organisation and operating model re-design, people strategy, upskilling/reskilling, HR transformation, strategic workforce planning, talent management and more. Experience using practical tools and methodologies in workforce engagement, employee experience strategy development and operating model design. An ability to build, lead and develop teams in thinking in a design-led, employee and/or customer-focused way. Successful business development focus, specifically in crafting proposals and pitching to clients. Establishing immediate credibility with C-suite clients to build consensus and achieve goals through influence.Total Rewards associated with this position include a comprehensive benefits package designed to support your well-being and financial security. Unique perks include flexible time off, a private medical plan, a health cash plan, a workplace savings scheme (including ISAs and GIAs), and enhanced parental leave. Applicants must be authorized to work in the United Kingdom, without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position. North Highland is an equal opportunity employer, and we adhere to all applicable laws and regulations to ensure a fair and equitable workplace. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law. We handle all information in accordance local privacy standards and maintain strict confidentiality. MAKE STRATEGY A REALITY ACCELERATE YOUR GROWTH CHOOSE YOUR PATH As the world's leading change and transformation consultancy, we're helping businesses move from strategy to reality by taking a pragmatic and practical approach to build solutions that last. We're seeking a Director in London in Organisational Strategy practice to help us take vision to value and create lasting impact. SUMMARY We help our clients grow and become more customer-centric and make-for-change businesses by modernising client operations and transforming their workforce. You will work alongside our industry and practice leaders, identifying opportunities and shaping and delivering work to make this happen. You will work across FTSE 100 and the largest public sector clients and be able to bring deep knowledge of the latest workforce/people thinking into business transformation engagements. You will work and lead collaborative teams, bringing together talent and people strategy, operating model, organisational design, and talent/career development to embed results with our clients. You will be comfortable working at an enterprise level, but also confident in bringing leading-edge perspectives to senior HR professionals and/or other functional leaders with workforce challenges. YOU WILL: Use your knowledge of workforce transformation strategy and design to influence senior clients and bring a workforce lens to organisational design, processes, and ways of working. You will be expected to collaboratively design strategies, align leaders, and manage project scope in ambiguous environments, delivering desired business outcomes and high-quality deliverables. You will work closely with other Strategy Practice colleagues to bring cross-capability expertise as integrated solutions to clients. Actively drive business development through the identification of new opportunities with new and existing clients and shaping and leading proposal development. Influence senior buyers through expertise, market knowledge, and across workforce transformation to support business growth. Contribute to the formal development of tools, methodologies and go-to-market applications, and inspire innovative approaches and techniques. Nurture talent in a high-growth team, building scale as we expand our business and promoting our people-centric culture as an ambassador for driving a great working experience.
May 05, 2026
Full time
# Director - Organisational StrategyLocation: London, United KingdomEmployment Type: Full-TimeIndustryJob Family: ConsultingCareer Level: Experienced IDEALLY, WE'D LIKE: 10+ years' professional, hands-on experience in workforce transformation at an established consultancy and/or experience working in industry within an HR, People, Employee Engagement/Experience or Workforce transformation function. A demonstrated track record of successfully working on large, complex consulting engagements. This will include leading the Workforce / People transformation strategy and design. Evidenced history of delivering projects across workforce transformation initiatives, including organisation and operating model re-design, people strategy, upskilling/reskilling, HR transformation, strategic workforce planning, talent management and more. Experience using practical tools and methodologies in workforce engagement, employee experience strategy development and operating model design. An ability to build, lead and develop teams in thinking in a design-led, employee and/or customer-focused way. Successful business development focus, specifically in crafting proposals and pitching to clients. Establishing immediate credibility with C-suite clients to build consensus and achieve goals through influence.Total Rewards associated with this position include a comprehensive benefits package designed to support your well-being and financial security. Unique perks include flexible time off, a private medical plan, a health cash plan, a workplace savings scheme (including ISAs and GIAs), and enhanced parental leave. Applicants must be authorized to work in the United Kingdom, without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position. North Highland is an equal opportunity employer, and we adhere to all applicable laws and regulations to ensure a fair and equitable workplace. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law. We handle all information in accordance local privacy standards and maintain strict confidentiality. MAKE STRATEGY A REALITY ACCELERATE YOUR GROWTH CHOOSE YOUR PATH As the world's leading change and transformation consultancy, we're helping businesses move from strategy to reality by taking a pragmatic and practical approach to build solutions that last. We're seeking a Director in London in Organisational Strategy practice to help us take vision to value and create lasting impact. SUMMARY We help our clients grow and become more customer-centric and make-for-change businesses by modernising client operations and transforming their workforce. You will work alongside our industry and practice leaders, identifying opportunities and shaping and delivering work to make this happen. You will work across FTSE 100 and the largest public sector clients and be able to bring deep knowledge of the latest workforce/people thinking into business transformation engagements. You will work and lead collaborative teams, bringing together talent and people strategy, operating model, organisational design, and talent/career development to embed results with our clients. You will be comfortable working at an enterprise level, but also confident in bringing leading-edge perspectives to senior HR professionals and/or other functional leaders with workforce challenges. YOU WILL: Use your knowledge of workforce transformation strategy and design to influence senior clients and bring a workforce lens to organisational design, processes, and ways of working. You will be expected to collaboratively design strategies, align leaders, and manage project scope in ambiguous environments, delivering desired business outcomes and high-quality deliverables. You will work closely with other Strategy Practice colleagues to bring cross-capability expertise as integrated solutions to clients. Actively drive business development through the identification of new opportunities with new and existing clients and shaping and leading proposal development. Influence senior buyers through expertise, market knowledge, and across workforce transformation to support business growth. Contribute to the formal development of tools, methodologies and go-to-market applications, and inspire innovative approaches and techniques. Nurture talent in a high-growth team, building scale as we expand our business and promoting our people-centric culture as an ambassador for driving a great working experience.
Job Description Please wait Senior Manager - UK Projects and Construction DeliveryReq ID: 57828Posting Start Date: 16/04/2026Job Function: PropertyDivision: Finance & Business ServicesJob Location: GBR-Manchester-New BaileyAdvertised Salary: Competitive with great benefits Closing Date: 28th April About the role As Senior Manager, UK Projects and Construction Delivery, you will play a central role in transforming the BT estate for the future. BT has one of the largest property portfolios in the UK and this underpins the UK telecommunication sector. You will be responsible for shaping and delivering a complex portfolio of capital construction activity across BT's UK operational and office estate. With a strong focus on retained exchanges and large scale programme delivery, this role operates at the heart of a high volume, highly complex delivery environment and is critical to the successful execution of BT's Operational Estate Strategy. You will be a proactive leader of delivery across internal teams and supply chain partners, working within a broad stakeholder landscape to unlock opportunities to drive pace and value, improve ways of working and ensure our infrastructure investment supports business transformation, cost optimisation and future business needs. This role sits at an important stage in a long running programme that will evolve significantly over time. Working closely with colleagues across projects, construction delivery, networks and the wider business, you will help shape how this work is delivered as it scales, influencing delivery models, governance and capability. It is a visible and impactful opportunity for a senior leader who brings fresh thinking, thrives in complexity and is motivated by being part of one of the UKs most important transformation programme. What you'll be doing Lead the end to end delivery of a large programme of capital construction projects and programmes across BT's UK estate, ensuring outcomes align to strategic, operational and transformation objectives. Provide senior leadership across multi disciplinary and cross functional teams, setting clear direction, governance and accountability to enable safe, timely and cost effective delivery. Act as a collaborative senior stakeholder partner across internal and external audiences, including internal customers and delivery partners, managing expectations and resolving issues in a complex operating environment. Own portfolio level risk, issue and dependency management, adapting delivery approaches and governance to protect outcomes and benefits realisation as the programme evolves. Lead financial management across the portfolio, including capital cost planning, forecasting, funding approvals, spend control and value optimisation opportunities. Plan and allocate resources in line with current and future demand, ensuring delivery teams and internal customers have clear visibility of priorities, capacity and pipeline. Role model, build, lead and develop high performing delivery teams, recruiting, mentoring and coaching project professionals and strengthening succession and future leadership capability. Drive delivery excellence and continuous improvement through an outcomes focused approach across internal teams and the supply chain, celebrating excellence, addressing underperformance and embedding best practice. Essential Skills / Experience Significant experience leading large scale, variable complexity construction projects and programmes, with end to end accountability across mobilisation, delivery and closure. A proven track record of high volume delivery in fast paced environments, managing multiple parallel workstreams and complex capital budgets, typically in the £1m-£20m+ range. Strong construction and built environment expertise, with hands on delivery experience. Deep capability in project, programme and portfolio management, with the ability to tailor methodologies, controls and governance to suit risk, scale and delivery context. Demonstrable strength in risk, issue and dependency management, maintaining momentum despite ambiguity, evolving operating models and competing priorities. Ability to identify opportunities, unlock value and innovation and implement into establish programmes under a continuous improvement mindset. Strong commercial and financial acumen, including capital cost planning, forecasting, funding approvals, spend control and value optimisation across delivery portfolios. Experience mobilising, leading and developing internal delivery teams, including recruiting, mentoring and building capability and succession over time. Proven ability to lead and influence complex supply chains, managing contractors, consultants and partners to drive performance, address under delivery and achieve outcomes at scale. Excellent communication, stakeholder management and influencing skills, with confidence operating at senior levels across complex internal and external stakeholder landscapes. A strong delivery mindset, combining pace, resilience and problem solving ability with a commitment to continuous improvement, inclusive leadership and learning. Desirable Skills / Experience Experience delivering construction or estate programmes within regulated, infrastructure led or large corporate environments such as utilities, telecoms, public sector or large national estates. Our Package Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: Company car scheme (or cash alternative) 15% on target annual bonus Private healthcare for you and your family Access to an online private GP 24/7 for you and your immediate family Market-leading paid carers leave with up to 2 weeks off Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay Discounted EE and BT products, including mobile and broadband Market leading Pension scheme - 5% from you and 10% from us Holiday purchase schemeYou can select additional benefits, including healthcare, dental, gym memberships and more when you're ready.BT Group is the UK's leading communications group and the holding company behind some of the country's most recognised brands - including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.BT Group's role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next - simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country's most important companies. Please wait
May 05, 2026
Full time
Job Description Please wait Senior Manager - UK Projects and Construction DeliveryReq ID: 57828Posting Start Date: 16/04/2026Job Function: PropertyDivision: Finance & Business ServicesJob Location: GBR-Manchester-New BaileyAdvertised Salary: Competitive with great benefits Closing Date: 28th April About the role As Senior Manager, UK Projects and Construction Delivery, you will play a central role in transforming the BT estate for the future. BT has one of the largest property portfolios in the UK and this underpins the UK telecommunication sector. You will be responsible for shaping and delivering a complex portfolio of capital construction activity across BT's UK operational and office estate. With a strong focus on retained exchanges and large scale programme delivery, this role operates at the heart of a high volume, highly complex delivery environment and is critical to the successful execution of BT's Operational Estate Strategy. You will be a proactive leader of delivery across internal teams and supply chain partners, working within a broad stakeholder landscape to unlock opportunities to drive pace and value, improve ways of working and ensure our infrastructure investment supports business transformation, cost optimisation and future business needs. This role sits at an important stage in a long running programme that will evolve significantly over time. Working closely with colleagues across projects, construction delivery, networks and the wider business, you will help shape how this work is delivered as it scales, influencing delivery models, governance and capability. It is a visible and impactful opportunity for a senior leader who brings fresh thinking, thrives in complexity and is motivated by being part of one of the UKs most important transformation programme. What you'll be doing Lead the end to end delivery of a large programme of capital construction projects and programmes across BT's UK estate, ensuring outcomes align to strategic, operational and transformation objectives. Provide senior leadership across multi disciplinary and cross functional teams, setting clear direction, governance and accountability to enable safe, timely and cost effective delivery. Act as a collaborative senior stakeholder partner across internal and external audiences, including internal customers and delivery partners, managing expectations and resolving issues in a complex operating environment. Own portfolio level risk, issue and dependency management, adapting delivery approaches and governance to protect outcomes and benefits realisation as the programme evolves. Lead financial management across the portfolio, including capital cost planning, forecasting, funding approvals, spend control and value optimisation opportunities. Plan and allocate resources in line with current and future demand, ensuring delivery teams and internal customers have clear visibility of priorities, capacity and pipeline. Role model, build, lead and develop high performing delivery teams, recruiting, mentoring and coaching project professionals and strengthening succession and future leadership capability. Drive delivery excellence and continuous improvement through an outcomes focused approach across internal teams and the supply chain, celebrating excellence, addressing underperformance and embedding best practice. Essential Skills / Experience Significant experience leading large scale, variable complexity construction projects and programmes, with end to end accountability across mobilisation, delivery and closure. A proven track record of high volume delivery in fast paced environments, managing multiple parallel workstreams and complex capital budgets, typically in the £1m-£20m+ range. Strong construction and built environment expertise, with hands on delivery experience. Deep capability in project, programme and portfolio management, with the ability to tailor methodologies, controls and governance to suit risk, scale and delivery context. Demonstrable strength in risk, issue and dependency management, maintaining momentum despite ambiguity, evolving operating models and competing priorities. Ability to identify opportunities, unlock value and innovation and implement into establish programmes under a continuous improvement mindset. Strong commercial and financial acumen, including capital cost planning, forecasting, funding approvals, spend control and value optimisation across delivery portfolios. Experience mobilising, leading and developing internal delivery teams, including recruiting, mentoring and building capability and succession over time. Proven ability to lead and influence complex supply chains, managing contractors, consultants and partners to drive performance, address under delivery and achieve outcomes at scale. Excellent communication, stakeholder management and influencing skills, with confidence operating at senior levels across complex internal and external stakeholder landscapes. A strong delivery mindset, combining pace, resilience and problem solving ability with a commitment to continuous improvement, inclusive leadership and learning. Desirable Skills / Experience Experience delivering construction or estate programmes within regulated, infrastructure led or large corporate environments such as utilities, telecoms, public sector or large national estates. Our Package Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: Company car scheme (or cash alternative) 15% on target annual bonus Private healthcare for you and your family Access to an online private GP 24/7 for you and your immediate family Market-leading paid carers leave with up to 2 weeks off Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay Discounted EE and BT products, including mobile and broadband Market leading Pension scheme - 5% from you and 10% from us Holiday purchase schemeYou can select additional benefits, including healthcare, dental, gym memberships and more when you're ready.BT Group is the UK's leading communications group and the holding company behind some of the country's most recognised brands - including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.BT Group's role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next - simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country's most important companies. Please wait
Select how often (in days) to receive an alert: Executive Consultant - Health and Life Sciences Publication Date: Feb 26, 2026 Ref. No: 543840 Location: London, GB Atos Group is a global leader in digital transformation with c. 67,000 employees and annual revenue of c. €10 billion, operating in 61 countries under two brands - Atos for services and Eviden for products. European number one in cybersecurity, cloud and high performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE is listed on Euronext Paris. The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space. Where purpose meets career: Our Health & Life Science Consulting Practice helps healthcare organisations navigate complex digital transformation challenges. We combine sector expertise with strategic consulting capabilities to deliver tangible, outcome focused change across the NHS and wider health ecosystem. What makes this opportunity stand out: Lead impactful NHS transformation work with a focus on business case development Work directly with senior healthcare stakeholders across large digital programmes Grow and influence client accounts while shaping internal consulting standards Key Responsibilities Lead consulting engagements within the Health & Life Science practice, delivering high quality outcomes for clients Work closely with customers, account teams, and delivery teams to identify business challenges and design outcome based solutions Provide direct consulting services, including business case development, stakeholder engagement and delivery leadership Ensure all solutions meet high quality standards, internal methodology, and client expectations Build and maintain lasting client relationships to support account growth Mentor and train junior consultants, helping strengthen capability across the practice Contribute to the development and evolution of internal processes, standards, methodologies, and service offerings Be willing to travel and work remotely as required Skills We Can't Do Without 2-5+ years' experience leading consulting engagements for health and/or life science customers Proven experience delivering NHS business cases (SOC, OBC, FBC or equivalent) Experience operating in large IT environments with ability to manage multiple stakeholders in a matrix structure Strong client facing delivery skills with a track record of high customer satisfaction Fluent English (written and spoken) Experience working across digital transformation or complex NHS programmes Exposure to change management, benefits realisation, or strategic planning 25 days annual paid leave + National Holidays Pension Scheme - contributions matched up to 10% Private Medical Scheme Life Assurance Income Protection Flex Benefits Program Our Commitment to Inclusion We are a care leaver friendly employer. If you require additional support with your application, please contact our recruiter or email our dedicated mailbox. As a Disability Confident employer, we encourage applications from all applicants, especially differently abled candidates. Those who meet the minimum criteria for this position will be offered an interview. We are committed to making reasonable adjustments throughout the application and assessment process to support your needs. For further assistance, please contact: Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.
May 05, 2026
Full time
Select how often (in days) to receive an alert: Executive Consultant - Health and Life Sciences Publication Date: Feb 26, 2026 Ref. No: 543840 Location: London, GB Atos Group is a global leader in digital transformation with c. 67,000 employees and annual revenue of c. €10 billion, operating in 61 countries under two brands - Atos for services and Eviden for products. European number one in cybersecurity, cloud and high performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE is listed on Euronext Paris. The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space. Where purpose meets career: Our Health & Life Science Consulting Practice helps healthcare organisations navigate complex digital transformation challenges. We combine sector expertise with strategic consulting capabilities to deliver tangible, outcome focused change across the NHS and wider health ecosystem. What makes this opportunity stand out: Lead impactful NHS transformation work with a focus on business case development Work directly with senior healthcare stakeholders across large digital programmes Grow and influence client accounts while shaping internal consulting standards Key Responsibilities Lead consulting engagements within the Health & Life Science practice, delivering high quality outcomes for clients Work closely with customers, account teams, and delivery teams to identify business challenges and design outcome based solutions Provide direct consulting services, including business case development, stakeholder engagement and delivery leadership Ensure all solutions meet high quality standards, internal methodology, and client expectations Build and maintain lasting client relationships to support account growth Mentor and train junior consultants, helping strengthen capability across the practice Contribute to the development and evolution of internal processes, standards, methodologies, and service offerings Be willing to travel and work remotely as required Skills We Can't Do Without 2-5+ years' experience leading consulting engagements for health and/or life science customers Proven experience delivering NHS business cases (SOC, OBC, FBC or equivalent) Experience operating in large IT environments with ability to manage multiple stakeholders in a matrix structure Strong client facing delivery skills with a track record of high customer satisfaction Fluent English (written and spoken) Experience working across digital transformation or complex NHS programmes Exposure to change management, benefits realisation, or strategic planning 25 days annual paid leave + National Holidays Pension Scheme - contributions matched up to 10% Private Medical Scheme Life Assurance Income Protection Flex Benefits Program Our Commitment to Inclusion We are a care leaver friendly employer. If you require additional support with your application, please contact our recruiter or email our dedicated mailbox. As a Disability Confident employer, we encourage applications from all applicants, especially differently abled candidates. Those who meet the minimum criteria for this position will be offered an interview. We are committed to making reasonable adjustments throughout the application and assessment process to support your needs. For further assistance, please contact: Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.
Senior & Principal Consultant Business Transformation page is loaded Senior & Principal Consultant Business Transformationlocations: GB.York - Station Risetime type: Full timeposted on: Posted Todayjob requisition id: R-152606 Job Description OverviewYou might know AtkinsRéalis for the great work we do across our wide variety of projects. We're proud to say this is thanks to our people's diversity of thought, expertise, and knowledge. And when you join us, you'll be a part of this genuinely collaborative environment, where everyone's voice is valued and treated equally.We're passionate about what we do, but we don't take ourselves too seriously. Simply put, this a great place to be. So, when it comes to your life outside of work, ask us about our flexible and remote working policies designed to help you get the most out of life.The role we are seeking to fill sits within the Business Transformation team in our Transportation business, which has an excellent record of delivery for a wide range of clients including some of the largest public and private sector organisations in the UK, particularly in rail, highways, and local transport markets. We create a culture and environment to inspire, ensure collaboration with our clients and continue to shape the future of mobility.The UK transport sector is delivering some large and ambitious changes. In the current climate, maximising effectiveness in delivering against long-term funding commitments from Government is critical to support our economic growth. Our clients face key challenges in defining and delivering their long-term programmes, maximising the value of assets, and embracing new technologies so that they can deliver the best outcomes for users and for the economy.These challenges are driving the need for change in the way our clients do business enabling them to deliver their investments and meet their strategic priorities. Your roleOur Business Transformation team is supporting leaders to think differently by re-aligning their strategic priorities, providing support to re-organise their businesses and develop processes to support new operations. We help uncover and then overcome cultural and organisational challenges which are hindering success.We do this by: putting people at the heart of all we do and taking time to understand what really matters. respecting knowledge and complementing it with our own. committing to valuing, inspiring, and empowering everyone to be successful-ensuring organisations, projects and programmes have the best chance to deliver on their commitments.We believe that both our own and our clients organisations, projects and programmes thrive because of people, their culture and strength of relationships. Engaged and motivated people, in the right environment and with the tools, capabilities and recognition they need, will thrive.We are looking to recruit talented individuals who are passionate about leading excellence in transformation and complex business change. Like our team, these individuals will take pride in delivering an authentic and hands-on-approach to understand our clients' business challenges and help achieve their ambitions.The roles we hope to fill will enhance our existing business consulting expertise. We are seeking two specialists - one in communications and PR and one in cultural & behavioural leadership. Both will have strong stakeholder engagement skills. Other skills include strategy setting; organisational and operational design; implementing and managing transformational change programmes, including business performance improvement and benefits realisation.The role(s) is based in York. Travel to attend client sites across the UK and overseas, as required, is key. About youWe are looking for people that bring a blend of consulting capabilities and a deep understanding of change and communications/PR techniques to suit different situations.In particular we are seeking individuals with: A background in change and communications/PR, with proven ability to leverage expertise to drive impactful transformational change programmes. Developing and implementing stakeholder engagement strategies that promote a positive and inclusive workplace culture. Leading initiatives that foster collaboration, employee engagement, and professional growth. Organising and coordinating events that celebrate achievements, encourage social interaction, and strengthen community within an organisation. Skilled in designing and implementing communication campaigns and plans that achieve targeted outcomes and effectively engage diverse audiences. Experienced in sourcing, creating, and managing content across various channels, including internal email software, websites, and social media, ensuring cohesive messaging throughout. Capable of developing communications for leaders, working closely with senior stakeholders to align messaging with strategic goals and priorities. Highly skilled in planning and executing calendars of both in-person and virtual events that support engagement and communication objectives. You will need to Hold at least a degree or equivalent qualification (post-graduate qualification and relevant technical certifications in communications/PR and /or change/business development activity would be desirable). Hold or be willing to work towards Chartered Management Consultant (ChMc) status. Be able to lead across competing tasks and operate successfully even when under pressure. Be a highly collaborative individual; developing and maximising the value of stakeholder networks within and outside AtkinsRéalis, including with our market facing teams. Have well-developed emotional intelligence with the ability to flex your style to suit different stakeholders and support others in your team to do the same as part of wider development activity. Demonstrate the potential to work as part of a highly collaborative team, supporting team dynamics and prioritising team goals to help develop the business.A background in the Transportation sector is preferable but is not essential.If you want to know before applying, then please get in touch. Rewards & benefitsExplore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalisWe're , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best
May 05, 2026
Full time
Senior & Principal Consultant Business Transformation page is loaded Senior & Principal Consultant Business Transformationlocations: GB.York - Station Risetime type: Full timeposted on: Posted Todayjob requisition id: R-152606 Job Description OverviewYou might know AtkinsRéalis for the great work we do across our wide variety of projects. We're proud to say this is thanks to our people's diversity of thought, expertise, and knowledge. And when you join us, you'll be a part of this genuinely collaborative environment, where everyone's voice is valued and treated equally.We're passionate about what we do, but we don't take ourselves too seriously. Simply put, this a great place to be. So, when it comes to your life outside of work, ask us about our flexible and remote working policies designed to help you get the most out of life.The role we are seeking to fill sits within the Business Transformation team in our Transportation business, which has an excellent record of delivery for a wide range of clients including some of the largest public and private sector organisations in the UK, particularly in rail, highways, and local transport markets. We create a culture and environment to inspire, ensure collaboration with our clients and continue to shape the future of mobility.The UK transport sector is delivering some large and ambitious changes. In the current climate, maximising effectiveness in delivering against long-term funding commitments from Government is critical to support our economic growth. Our clients face key challenges in defining and delivering their long-term programmes, maximising the value of assets, and embracing new technologies so that they can deliver the best outcomes for users and for the economy.These challenges are driving the need for change in the way our clients do business enabling them to deliver their investments and meet their strategic priorities. Your roleOur Business Transformation team is supporting leaders to think differently by re-aligning their strategic priorities, providing support to re-organise their businesses and develop processes to support new operations. We help uncover and then overcome cultural and organisational challenges which are hindering success.We do this by: putting people at the heart of all we do and taking time to understand what really matters. respecting knowledge and complementing it with our own. committing to valuing, inspiring, and empowering everyone to be successful-ensuring organisations, projects and programmes have the best chance to deliver on their commitments.We believe that both our own and our clients organisations, projects and programmes thrive because of people, their culture and strength of relationships. Engaged and motivated people, in the right environment and with the tools, capabilities and recognition they need, will thrive.We are looking to recruit talented individuals who are passionate about leading excellence in transformation and complex business change. Like our team, these individuals will take pride in delivering an authentic and hands-on-approach to understand our clients' business challenges and help achieve their ambitions.The roles we hope to fill will enhance our existing business consulting expertise. We are seeking two specialists - one in communications and PR and one in cultural & behavioural leadership. Both will have strong stakeholder engagement skills. Other skills include strategy setting; organisational and operational design; implementing and managing transformational change programmes, including business performance improvement and benefits realisation.The role(s) is based in York. Travel to attend client sites across the UK and overseas, as required, is key. About youWe are looking for people that bring a blend of consulting capabilities and a deep understanding of change and communications/PR techniques to suit different situations.In particular we are seeking individuals with: A background in change and communications/PR, with proven ability to leverage expertise to drive impactful transformational change programmes. Developing and implementing stakeholder engagement strategies that promote a positive and inclusive workplace culture. Leading initiatives that foster collaboration, employee engagement, and professional growth. Organising and coordinating events that celebrate achievements, encourage social interaction, and strengthen community within an organisation. Skilled in designing and implementing communication campaigns and plans that achieve targeted outcomes and effectively engage diverse audiences. Experienced in sourcing, creating, and managing content across various channels, including internal email software, websites, and social media, ensuring cohesive messaging throughout. Capable of developing communications for leaders, working closely with senior stakeholders to align messaging with strategic goals and priorities. Highly skilled in planning and executing calendars of both in-person and virtual events that support engagement and communication objectives. You will need to Hold at least a degree or equivalent qualification (post-graduate qualification and relevant technical certifications in communications/PR and /or change/business development activity would be desirable). Hold or be willing to work towards Chartered Management Consultant (ChMc) status. Be able to lead across competing tasks and operate successfully even when under pressure. Be a highly collaborative individual; developing and maximising the value of stakeholder networks within and outside AtkinsRéalis, including with our market facing teams. Have well-developed emotional intelligence with the ability to flex your style to suit different stakeholders and support others in your team to do the same as part of wider development activity. Demonstrate the potential to work as part of a highly collaborative team, supporting team dynamics and prioritising team goals to help develop the business.A background in the Transportation sector is preferable but is not essential.If you want to know before applying, then please get in touch. Rewards & benefitsExplore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalisWe're , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best
Job Title: Customer Complaints Director Location: Leeds Salary: up to 60k + Bonus + Benefits Role Purpose The Customer Complaints Director (B2C) leads the end-to-end complaints strategy across a high-volume consumer environment, ensuring fast, fair, and customer-centric resolution of issues. This role is critical in protecting and enhancing brand reputation , reducing customer churn, and using complaint insight to drive continuous improvement across the entire customer journey. Key Responsibilities Strategic Leadership Define and deliver a B2C complaints strategy that balances customer outcomes, regulatory compliance, and commercial objectives Position complaints as a key source of customer insight to influence business-wide decision-making Act as the voice of the consumer at executive and board level Operational Leadership (High Volume) Lead large-scale complaints operations across multi-channel environments (contact centre, digital, social media, written correspondence) Ensure efficient handling of high complaint volumes while maintaining quality and fairness Drive improvements in speed to resolution, first contact resolution, and consistency of outcomes Customer Experience & Brand Protection Ensure complaint handling reflects the organisation s brand values and customer promise Minimise negative customer experiences that could impact retention, loyalty, and public perception Manage escalations, including social media and executive complaints , with appropriate urgency and care Insight & Continuous Improvement Use complaint data, trends, and root cause analysis to identify systemic issues across the customer journey Partner with Product, Marketing, Digital, and Operations to eliminate recurring pain points Reduce overall complaint volumes through proactive improvements and preventative actions Regulatory & Risk Management Ensure compliance with all relevant consumer regulations and complaint handling standards Maintain robust governance, audit trails, and reporting frameworks Act as escalation lead for high-risk or reputationally sensitive cases Culture & Capability Build a customer-first, resolution-focused culture within complaints and wider customer teams Lead and develop senior managers and large operational teams Embed coaching, quality assurance, and performance frameworks to drive consistency Stakeholder Engagement Work cross-functionally to influence improvements in customer journeys, products, and services Present insights, risks, and recommendations to senior stakeholders and executive leadership Collaborate with Commercial teams to identify opportunities for retention and revenue protection Transformation & Efficiency Drive automation, digital enablement, and self-service solutions where appropriate Improve operational efficiency and reduce cost per complaint Lead transformation initiatives to modernise complaints handling Key Accountabilities Customer satisfaction following complaint resolution Reduction in complaint volumes and repeat complaints Speed and quality of resolution Customer retention and churn reduction Regulatory compliance and audit outcomes Cost to serve and operational efficiency Team engagement and performance Required Experience Senior leadership experience within B2C complaints, customer service, or contact centre operations Proven experience managing high-volume customer environments Strong track record of improving customer experience and reducing complaints Experience in regulated B2C sectors (e.g., Financial Services, Telecoms, Utilities, Retail) preferred Demonstrated success in using customer insight to drive business change Experience leading large teams and influencing at executive level Skills & Competencies Strong customer-first mindset with commercial awareness Ability to balance customer outcomes with business objectives Excellent leadership and people development skills Advanced analytical and problem-solving capability Strong communication and stakeholder influencing skills Resilient and adaptable in a fast-paced, high-demand environment Success Profile A successful Customer Complaints Director (B2C) will: Turn high complaint volumes into actionable insight and business improvement Protect and enhance brand reputation in a consumer-facing environment Deliver fast, fair, and empathetic customer resolutions at scale Reduce churn and improve customer loyalty and lifetime value Build a high-performing, customer-focused complaints function Awaiting Job spec
May 05, 2026
Full time
Job Title: Customer Complaints Director Location: Leeds Salary: up to 60k + Bonus + Benefits Role Purpose The Customer Complaints Director (B2C) leads the end-to-end complaints strategy across a high-volume consumer environment, ensuring fast, fair, and customer-centric resolution of issues. This role is critical in protecting and enhancing brand reputation , reducing customer churn, and using complaint insight to drive continuous improvement across the entire customer journey. Key Responsibilities Strategic Leadership Define and deliver a B2C complaints strategy that balances customer outcomes, regulatory compliance, and commercial objectives Position complaints as a key source of customer insight to influence business-wide decision-making Act as the voice of the consumer at executive and board level Operational Leadership (High Volume) Lead large-scale complaints operations across multi-channel environments (contact centre, digital, social media, written correspondence) Ensure efficient handling of high complaint volumes while maintaining quality and fairness Drive improvements in speed to resolution, first contact resolution, and consistency of outcomes Customer Experience & Brand Protection Ensure complaint handling reflects the organisation s brand values and customer promise Minimise negative customer experiences that could impact retention, loyalty, and public perception Manage escalations, including social media and executive complaints , with appropriate urgency and care Insight & Continuous Improvement Use complaint data, trends, and root cause analysis to identify systemic issues across the customer journey Partner with Product, Marketing, Digital, and Operations to eliminate recurring pain points Reduce overall complaint volumes through proactive improvements and preventative actions Regulatory & Risk Management Ensure compliance with all relevant consumer regulations and complaint handling standards Maintain robust governance, audit trails, and reporting frameworks Act as escalation lead for high-risk or reputationally sensitive cases Culture & Capability Build a customer-first, resolution-focused culture within complaints and wider customer teams Lead and develop senior managers and large operational teams Embed coaching, quality assurance, and performance frameworks to drive consistency Stakeholder Engagement Work cross-functionally to influence improvements in customer journeys, products, and services Present insights, risks, and recommendations to senior stakeholders and executive leadership Collaborate with Commercial teams to identify opportunities for retention and revenue protection Transformation & Efficiency Drive automation, digital enablement, and self-service solutions where appropriate Improve operational efficiency and reduce cost per complaint Lead transformation initiatives to modernise complaints handling Key Accountabilities Customer satisfaction following complaint resolution Reduction in complaint volumes and repeat complaints Speed and quality of resolution Customer retention and churn reduction Regulatory compliance and audit outcomes Cost to serve and operational efficiency Team engagement and performance Required Experience Senior leadership experience within B2C complaints, customer service, or contact centre operations Proven experience managing high-volume customer environments Strong track record of improving customer experience and reducing complaints Experience in regulated B2C sectors (e.g., Financial Services, Telecoms, Utilities, Retail) preferred Demonstrated success in using customer insight to drive business change Experience leading large teams and influencing at executive level Skills & Competencies Strong customer-first mindset with commercial awareness Ability to balance customer outcomes with business objectives Excellent leadership and people development skills Advanced analytical and problem-solving capability Strong communication and stakeholder influencing skills Resilient and adaptable in a fast-paced, high-demand environment Success Profile A successful Customer Complaints Director (B2C) will: Turn high complaint volumes into actionable insight and business improvement Protect and enhance brand reputation in a consumer-facing environment Deliver fast, fair, and empathetic customer resolutions at scale Reduce churn and improve customer loyalty and lifetime value Build a high-performing, customer-focused complaints function Awaiting Job spec
Senior Operations Manager - Finance Services - Accounts Payable, Order to Cash and Finance Specialist - Band F - £53,151 - Swindon, Newport or Stockton - 12 month Fixed Term Contract It's an exciting time to join UKSBS as we transform our business to be the leading UK public sector business service provider. We aim to become a very different organisation over the next few years as we move to a modern multi platform, digitally enabled organisation. About the role We are looking for a Senior Operations Manager to join our Finance Services leadership team. This is a pivotal senior management role with responsibility for the Accounts Payable, Order to Cash and Finance Specialist functions, leading large multi site teams supporting a broad portfolio of government clients. Reporting to the Head of Finance Services, you will play a critical role in leading operational performance, driving continuous improvement and supporting the delivery of significant change across the service. This fixed term role offers an exciting opportunity to influence the future direction of finance shared services at UKSBS. What it's like to work in the Finance Services team We are a well established finance shared services team with a supportive and collaborative culture, entering a period of growth and transformation. Our teams deliver high quality financial transaction processing and specialist finance support on behalf of government clients, from invoice processing through to audit support. Our team is made up of a variety of professional backgrounds and experience levels. We offer hybrid working with flexibility around full time or part time hours, and core working hours of 8.00am to 5.00pm, Monday to Friday. Colleagues can be based in Swindon, Newport or Stockton on Tees, depending on what works best for them and the business. The duties of the role include, but are not limited to: Lead the day to day operations of the Accounts Payable and Accounts Receivable service across multiple clients and ERP platforms. Lead, manage and develop teams of approximately 40-50 colleagues across multiple locations ensuring high performance and engagement. Align service delivery roadmaps with UKSBS strategic objectives and organisational transformation initiatives. People and Performance Management Provide leadership, coaching and mentoring to team managers to build high performing, engaged teams. Set clear objectives and oversee effective performance management. Embed a culture of accountability, consistency and outstanding customer service. Lead talent and succession planning, supporting effective workforce planning and capability development. Service delivery and continuous improvement Ensure finance processes meet regulatory, statutory and contractual requirements. Drive continuous improvement activity within your teams and across the wider Finance Service. Ensure quality monitoring frameworks are in place to support consistent, high quality service delivery. Support delivery of the Finance Service change and transformation programme. Stakeholder engagement and relationship management Build and maintain strong relationships with internal and external stakeholders, including clients and third party providers. Represent Finance Services at client meetings and governance forums. Act as a key liaison across operational areas to resolve complex issues and deliver service improvements. Governance, risk and compliance Monitor and report performance against KPIs and SLAs. Ensure effective controls and risk mitigation processes are in place. Identify, record and proactively manage service risks through appropriate governance channels. Business transformation and capability Support transition to new technologies and automation solutions aligned to UKSBS ERP strategy. Drive adoption of best practice and contribute to business wide process improvements. To be considered for this role, you will demonstrate: Extensive experience leading finance shared services teams across multiple locations. Strong understanding of Accounts Payable and/or Accounts Receivable services. Proven ability to influence and manage senior stakeholders. Demonstrated success driving performance improvement and managing change. Strong problem solving and decision making capability. High digital capability including Microsoft 365 tools. Experience delivering services through complex ERP systems such as Oracle, SAP or Workday. Excellent communication and customer service skills. Demonstrates UKSBS values and behaviours. A professional accounting qualification and a formal leadership qualification (e.g. ILM) would be advantageous but are not essential. For additional information and a confidential discussion please contact our Recruitment Team on . We are an inclusive and Disability Confident employer and welcome all applications. Find out more about our equality, diversity and inclusion commitments on our website. Successful candidates may be required to undergo Security Clearance (National Security Vetting) as part of their employment. To meet these standards, applicants must normally have lived in the UK for at least the last five years and be able to satisfy background, identity and criminal record checks. UKSBS does not hold a Home Office Sponsor Licence under the UK Immigration System, therefore candidates are required to have eligibility to live and work in the UK prior to applying. We look forward to hearing from you. We are UKSBS. We are creating a place where people love to work, a culture where we lead, we change, we deliver and we empower our people to be curious, take action and add value.
May 05, 2026
Full time
Senior Operations Manager - Finance Services - Accounts Payable, Order to Cash and Finance Specialist - Band F - £53,151 - Swindon, Newport or Stockton - 12 month Fixed Term Contract It's an exciting time to join UKSBS as we transform our business to be the leading UK public sector business service provider. We aim to become a very different organisation over the next few years as we move to a modern multi platform, digitally enabled organisation. About the role We are looking for a Senior Operations Manager to join our Finance Services leadership team. This is a pivotal senior management role with responsibility for the Accounts Payable, Order to Cash and Finance Specialist functions, leading large multi site teams supporting a broad portfolio of government clients. Reporting to the Head of Finance Services, you will play a critical role in leading operational performance, driving continuous improvement and supporting the delivery of significant change across the service. This fixed term role offers an exciting opportunity to influence the future direction of finance shared services at UKSBS. What it's like to work in the Finance Services team We are a well established finance shared services team with a supportive and collaborative culture, entering a period of growth and transformation. Our teams deliver high quality financial transaction processing and specialist finance support on behalf of government clients, from invoice processing through to audit support. Our team is made up of a variety of professional backgrounds and experience levels. We offer hybrid working with flexibility around full time or part time hours, and core working hours of 8.00am to 5.00pm, Monday to Friday. Colleagues can be based in Swindon, Newport or Stockton on Tees, depending on what works best for them and the business. The duties of the role include, but are not limited to: Lead the day to day operations of the Accounts Payable and Accounts Receivable service across multiple clients and ERP platforms. Lead, manage and develop teams of approximately 40-50 colleagues across multiple locations ensuring high performance and engagement. Align service delivery roadmaps with UKSBS strategic objectives and organisational transformation initiatives. People and Performance Management Provide leadership, coaching and mentoring to team managers to build high performing, engaged teams. Set clear objectives and oversee effective performance management. Embed a culture of accountability, consistency and outstanding customer service. Lead talent and succession planning, supporting effective workforce planning and capability development. Service delivery and continuous improvement Ensure finance processes meet regulatory, statutory and contractual requirements. Drive continuous improvement activity within your teams and across the wider Finance Service. Ensure quality monitoring frameworks are in place to support consistent, high quality service delivery. Support delivery of the Finance Service change and transformation programme. Stakeholder engagement and relationship management Build and maintain strong relationships with internal and external stakeholders, including clients and third party providers. Represent Finance Services at client meetings and governance forums. Act as a key liaison across operational areas to resolve complex issues and deliver service improvements. Governance, risk and compliance Monitor and report performance against KPIs and SLAs. Ensure effective controls and risk mitigation processes are in place. Identify, record and proactively manage service risks through appropriate governance channels. Business transformation and capability Support transition to new technologies and automation solutions aligned to UKSBS ERP strategy. Drive adoption of best practice and contribute to business wide process improvements. To be considered for this role, you will demonstrate: Extensive experience leading finance shared services teams across multiple locations. Strong understanding of Accounts Payable and/or Accounts Receivable services. Proven ability to influence and manage senior stakeholders. Demonstrated success driving performance improvement and managing change. Strong problem solving and decision making capability. High digital capability including Microsoft 365 tools. Experience delivering services through complex ERP systems such as Oracle, SAP or Workday. Excellent communication and customer service skills. Demonstrates UKSBS values and behaviours. A professional accounting qualification and a formal leadership qualification (e.g. ILM) would be advantageous but are not essential. For additional information and a confidential discussion please contact our Recruitment Team on . We are an inclusive and Disability Confident employer and welcome all applications. Find out more about our equality, diversity and inclusion commitments on our website. Successful candidates may be required to undergo Security Clearance (National Security Vetting) as part of their employment. To meet these standards, applicants must normally have lived in the UK for at least the last five years and be able to satisfy background, identity and criminal record checks. UKSBS does not hold a Home Office Sponsor Licence under the UK Immigration System, therefore candidates are required to have eligibility to live and work in the UK prior to applying. We look forward to hearing from you. We are UKSBS. We are creating a place where people love to work, a culture where we lead, we change, we deliver and we empower our people to be curious, take action and add value.
Managing Consultant - Architecture within Consumer and Manufacturing We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Why consider joining our Consumer and Manufacturing community as an Architecture Managing Consultant? Join a team where you're trusted to shape your own path, manage your time, and influence real change for our clients and communities. Grow a flexible and unique career within a trust-based,inclusive environment that values excellence, innovation, and curiosity. Be part of a team actively shaping Consumer and Manufacturing and tackling issues that impact our everyday lives Join other experts within our supportive and collaborative community through knowledge-sharing and peer-level support, coaching and mentoring What you can expect Be part of our management team, helping shape and launch new service propositions while driving strategic business growth. Lead business development initiatives -building trusted client relationships, owning outcomes, and delivering innovative, high-impact solutions. Collaborate with FTSE 100 clients as a respected advisor, guiding them through complex challenges with clarity and creativity. Support your team's growth through coaching, knowledge-sharing, and creating opportunities for them to thrive. Even if you don't meet every requirement below, feel free to still apply as we are often hiring for similar roles which your background might be better suited to. Proven experience leading architecture and development teams, delivering impactful, end-to-end solutions for complex client challenges. Strong understanding of the Consumer and Manufacturing sector, with experience across areas such as banking, insurance, payments, or wealth management. Demonstrated ability to shape and communicate architectural strategies across multiple domains (application, business, integration). Skilled at building trusted relationships with senior stakeholders, translating technical insight into business value. Track record of contributing to business development, including pre-sales, proposal development, and client engagement. Familiarity with architecture frameworks and modelling tools (e.g. UML, ArchiMate), with awareness of emerging trends and technologies. An established network of senior stakeholders within the financial services sector, with a proven ability to nurture and expand relationships that support business development and long term client partnerships. While we advocate for using the right tech for the right task, you can expect to work with the following technologies to ensure scalable, high performance applications: Cloud & Platforms: AWS, Azure, Google Cloud Platform, IBM, Oracle, Salesforce Architecture & Delivery: Microservices, packaged solutions, cloud/on premise models, agile delivery, digital transformation Tools & Frameworks: IoT, cloud native architectures, UML, ArchiMate Additional information Please note that the interview stages may be subject to change based on the specific requirements of the role. Introductory Call with one of our senior Talent Acquisition partners to explore your background, the opportunity and PA. Round 1: 3x competency interviews, allowing you to meet different members of PA. Final Round : Business plan presentation with PA leaders - you will be given guidance and time to prepare in advance. Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality. We recruit, retain, reward and develop our people based solely on their abilities and contributions without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Hybrid Working- Our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on client site. Adjustments or accommodations- Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on
May 05, 2026
Full time
Managing Consultant - Architecture within Consumer and Manufacturing We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Why consider joining our Consumer and Manufacturing community as an Architecture Managing Consultant? Join a team where you're trusted to shape your own path, manage your time, and influence real change for our clients and communities. Grow a flexible and unique career within a trust-based,inclusive environment that values excellence, innovation, and curiosity. Be part of a team actively shaping Consumer and Manufacturing and tackling issues that impact our everyday lives Join other experts within our supportive and collaborative community through knowledge-sharing and peer-level support, coaching and mentoring What you can expect Be part of our management team, helping shape and launch new service propositions while driving strategic business growth. Lead business development initiatives -building trusted client relationships, owning outcomes, and delivering innovative, high-impact solutions. Collaborate with FTSE 100 clients as a respected advisor, guiding them through complex challenges with clarity and creativity. Support your team's growth through coaching, knowledge-sharing, and creating opportunities for them to thrive. Even if you don't meet every requirement below, feel free to still apply as we are often hiring for similar roles which your background might be better suited to. Proven experience leading architecture and development teams, delivering impactful, end-to-end solutions for complex client challenges. Strong understanding of the Consumer and Manufacturing sector, with experience across areas such as banking, insurance, payments, or wealth management. Demonstrated ability to shape and communicate architectural strategies across multiple domains (application, business, integration). Skilled at building trusted relationships with senior stakeholders, translating technical insight into business value. Track record of contributing to business development, including pre-sales, proposal development, and client engagement. Familiarity with architecture frameworks and modelling tools (e.g. UML, ArchiMate), with awareness of emerging trends and technologies. An established network of senior stakeholders within the financial services sector, with a proven ability to nurture and expand relationships that support business development and long term client partnerships. While we advocate for using the right tech for the right task, you can expect to work with the following technologies to ensure scalable, high performance applications: Cloud & Platforms: AWS, Azure, Google Cloud Platform, IBM, Oracle, Salesforce Architecture & Delivery: Microservices, packaged solutions, cloud/on premise models, agile delivery, digital transformation Tools & Frameworks: IoT, cloud native architectures, UML, ArchiMate Additional information Please note that the interview stages may be subject to change based on the specific requirements of the role. Introductory Call with one of our senior Talent Acquisition partners to explore your background, the opportunity and PA. Round 1: 3x competency interviews, allowing you to meet different members of PA. Final Round : Business plan presentation with PA leaders - you will be given guidance and time to prepare in advance. Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality. We recruit, retain, reward and develop our people based solely on their abilities and contributions without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Hybrid Working- Our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on client site. Adjustments or accommodations- Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on
Gleeson Recruitment Group
Ross-on-wye, Herefordshire
An established national compliance services provider is seeking an experienced Service Delivery Director to lead and optimise its UK-wide water hygiene service operations. The role offers the opportunity to take full accountability for service performance, operational efficiency and customer satisfaction across a large, geographically dispersed workforce supporting blue-chip and public sector clients. This is a hybrid role requiring a presence in their head office based in Ross-on-Wye and national travel to sites as required. The Role Reporting into a senior operations leadership position, the Service Delivery Director will be responsible for the organisation, leadership and performance of national service delivery and centralised scheduling functions. The role oversees a workforce of 300+ technicians, risk assessors and remedial teams, delivering in excess of 12,000 planned compliance visits per month across healthcare, facilities management, local authority and commercial environments. Key to success will be the ability to balance strategic leadership with hands-on operational control in a fast-paced, regulated setting. Responsibilities: Lead national service delivery and centralised scheduling functions Drive operational efficiency, productivity and margin improvement Oversee workforce planning, engineer deployment and scheduling accuracy Partner with regional leadership to ensure consistent, compliant service delivery Act as a senior escalation point for key clients and contracts Support tenders, mobilisations and commercial initiatives Ensure health, safety, quality and regulatory compliance across operations Develop and report KPIs to senior leadership and board level Lead continuous improvement and digital transformation initiatives Person Specification The successful candidate will be a commercially minded, people-focused leader with strong experience delivering complex field-based services within a regulated environment. Senior leadership experience in service delivery, operations or compliance Background in water hygiene/ water treatment or a similar background (FM, Maintenance etc) Proven management of large, multi-site field service teams (200+ engineers) Strong understanding of compliance, legislation and risk management Experience working with major, multi-site clients (healthcare, FM, public sector or commercial) Strong financial and operational decision-making capability Rewards & Benefits Salary up to 65,000 dependent on experience Company car or car allowance Pension and healthcare benefits 25 days annual leave plus bank holidays Long-term development opportunities within a growing national organisation Performance-related bonus At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
May 05, 2026
Full time
An established national compliance services provider is seeking an experienced Service Delivery Director to lead and optimise its UK-wide water hygiene service operations. The role offers the opportunity to take full accountability for service performance, operational efficiency and customer satisfaction across a large, geographically dispersed workforce supporting blue-chip and public sector clients. This is a hybrid role requiring a presence in their head office based in Ross-on-Wye and national travel to sites as required. The Role Reporting into a senior operations leadership position, the Service Delivery Director will be responsible for the organisation, leadership and performance of national service delivery and centralised scheduling functions. The role oversees a workforce of 300+ technicians, risk assessors and remedial teams, delivering in excess of 12,000 planned compliance visits per month across healthcare, facilities management, local authority and commercial environments. Key to success will be the ability to balance strategic leadership with hands-on operational control in a fast-paced, regulated setting. Responsibilities: Lead national service delivery and centralised scheduling functions Drive operational efficiency, productivity and margin improvement Oversee workforce planning, engineer deployment and scheduling accuracy Partner with regional leadership to ensure consistent, compliant service delivery Act as a senior escalation point for key clients and contracts Support tenders, mobilisations and commercial initiatives Ensure health, safety, quality and regulatory compliance across operations Develop and report KPIs to senior leadership and board level Lead continuous improvement and digital transformation initiatives Person Specification The successful candidate will be a commercially minded, people-focused leader with strong experience delivering complex field-based services within a regulated environment. Senior leadership experience in service delivery, operations or compliance Background in water hygiene/ water treatment or a similar background (FM, Maintenance etc) Proven management of large, multi-site field service teams (200+ engineers) Strong understanding of compliance, legislation and risk management Experience working with major, multi-site clients (healthcare, FM, public sector or commercial) Strong financial and operational decision-making capability Rewards & Benefits Salary up to 65,000 dependent on experience Company car or car allowance Pension and healthcare benefits 25 days annual leave plus bank holidays Long-term development opportunities within a growing national organisation Performance-related bonus At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Senior Operations Manager - Finance Services - Accounts Payable, Order to Cash and Finance Specialist - Band F - £53,151 - Swindon, Newport or Stockton - 12 month Fixed Term Contract It's an exciting time to join UKSBS as we transform our business to be the leading UK public sector business service provider. We aim to become a very different organisation over the next few years as we move to a modern multi platform, digitally enabled organisation. About the role We are looking for a Senior Operations Manager to join our Finance Services leadership team. This is a pivotal senior management role with responsibility for the Accounts Payable, Order to Cash and Finance Specialist functions, leading large multi site teams supporting a broad portfolio of government clients. Reporting to the Head of Finance Services, you will play a critical role in leading operational performance, driving continuous improvement and supporting the delivery of significant change across the service. This fixed term role offers an exciting opportunity to influence the future direction of finance shared services at UKSBS. What it's like to work in the Finance Services team We are a well established finance shared services team with a supportive and collaborative culture, entering a period of growth and transformation. Our teams deliver high quality financial transaction processing and specialist finance support on behalf of government clients, from invoice processing through to audit support. Our team is made up of a variety of professional backgrounds and experience levels. We offer hybrid working with flexibility around full time or part time hours, and core working hours of 8.00am to 5.00pm, Monday to Friday. Colleagues can be based in Swindon, Newport or Stockton on Tees, depending on what works best for them and the business. The duties of the role include, but are not limited to: Lead the day to day operations of the Accounts Payable and Accounts Receivable service across multiple clients and ERP platforms. Lead, manage and develop teams of approximately 40-50 colleagues across multiple locations ensuring high performance and engagement. Align service delivery roadmaps with UKSBS strategic objectives and organisational transformation initiatives. People and Performance Management Provide leadership, coaching and mentoring to team managers to build high performing, engaged teams. Set clear objectives and oversee effective performance management. Embed a culture of accountability, consistency and outstanding customer service. Lead talent and succession planning, supporting effective workforce planning and capability development. Service delivery and continuous improvement Ensure finance processes meet regulatory, statutory and contractual requirements. Drive continuous improvement activity within your teams and across the wider Finance Service. Ensure quality monitoring frameworks are in place to support consistent, high quality service delivery. Support delivery of the Finance Service change and transformation programme. Stakeholder engagement and relationship management Build and maintain strong relationships with internal and external stakeholders, including clients and third party providers. Represent Finance Services at client meetings and governance forums. Act as a key liaison across operational areas to resolve complex issues and deliver service improvements. Governance, risk and compliance Monitor and report performance against KPIs and SLAs. Ensure effective controls and risk mitigation processes are in place. Identify, record and proactively manage service risks through appropriate governance channels. Business transformation and capability Support transition to new technologies and automation solutions aligned to UKSBS ERP strategy. Drive adoption of best practice and contribute to business wide process improvements. To be considered for this role, you will demonstrate: Extensive experience leading finance shared services teams across multiple locations. Strong understanding of Accounts Payable and/or Accounts Receivable services. Proven ability to influence and manage senior stakeholders. Demonstrated success driving performance improvement and managing change. Strong problem solving and decision making capability. High digital capability including Microsoft 365 tools. Experience delivering services through complex ERP systems such as Oracle, SAP or Workday. Excellent communication and customer service skills. Demonstrates UKSBS values and behaviours. A professional accounting qualification and a formal leadership qualification (e.g. ILM) would be advantageous but are not essential. For additional information and a confidential discussion please contact our Recruitment Team on . We are an inclusive and Disability Confident employer and welcome all applications. Find out more about our equality, diversity and inclusion commitments on our website. Successful candidates may be required to undergo Security Clearance (National Security Vetting) as part of their employment. To meet these standards, applicants must normally have lived in the UK for at least the last five years and be able to satisfy background, identity and criminal record checks. UKSBS does not hold a Home Office Sponsor Licence under the UK Immigration System, therefore candidates are required to have eligibility to live and work in the UK prior to applying. We look forward to hearing from you. We are UKSBS. We are creating a place where people love to work, a culture where we lead, we change, we deliver and we empower our people to be curious, take action and add value.
May 05, 2026
Full time
Senior Operations Manager - Finance Services - Accounts Payable, Order to Cash and Finance Specialist - Band F - £53,151 - Swindon, Newport or Stockton - 12 month Fixed Term Contract It's an exciting time to join UKSBS as we transform our business to be the leading UK public sector business service provider. We aim to become a very different organisation over the next few years as we move to a modern multi platform, digitally enabled organisation. About the role We are looking for a Senior Operations Manager to join our Finance Services leadership team. This is a pivotal senior management role with responsibility for the Accounts Payable, Order to Cash and Finance Specialist functions, leading large multi site teams supporting a broad portfolio of government clients. Reporting to the Head of Finance Services, you will play a critical role in leading operational performance, driving continuous improvement and supporting the delivery of significant change across the service. This fixed term role offers an exciting opportunity to influence the future direction of finance shared services at UKSBS. What it's like to work in the Finance Services team We are a well established finance shared services team with a supportive and collaborative culture, entering a period of growth and transformation. Our teams deliver high quality financial transaction processing and specialist finance support on behalf of government clients, from invoice processing through to audit support. Our team is made up of a variety of professional backgrounds and experience levels. We offer hybrid working with flexibility around full time or part time hours, and core working hours of 8.00am to 5.00pm, Monday to Friday. Colleagues can be based in Swindon, Newport or Stockton on Tees, depending on what works best for them and the business. The duties of the role include, but are not limited to: Lead the day to day operations of the Accounts Payable and Accounts Receivable service across multiple clients and ERP platforms. Lead, manage and develop teams of approximately 40-50 colleagues across multiple locations ensuring high performance and engagement. Align service delivery roadmaps with UKSBS strategic objectives and organisational transformation initiatives. People and Performance Management Provide leadership, coaching and mentoring to team managers to build high performing, engaged teams. Set clear objectives and oversee effective performance management. Embed a culture of accountability, consistency and outstanding customer service. Lead talent and succession planning, supporting effective workforce planning and capability development. Service delivery and continuous improvement Ensure finance processes meet regulatory, statutory and contractual requirements. Drive continuous improvement activity within your teams and across the wider Finance Service. Ensure quality monitoring frameworks are in place to support consistent, high quality service delivery. Support delivery of the Finance Service change and transformation programme. Stakeholder engagement and relationship management Build and maintain strong relationships with internal and external stakeholders, including clients and third party providers. Represent Finance Services at client meetings and governance forums. Act as a key liaison across operational areas to resolve complex issues and deliver service improvements. Governance, risk and compliance Monitor and report performance against KPIs and SLAs. Ensure effective controls and risk mitigation processes are in place. Identify, record and proactively manage service risks through appropriate governance channels. Business transformation and capability Support transition to new technologies and automation solutions aligned to UKSBS ERP strategy. Drive adoption of best practice and contribute to business wide process improvements. To be considered for this role, you will demonstrate: Extensive experience leading finance shared services teams across multiple locations. Strong understanding of Accounts Payable and/or Accounts Receivable services. Proven ability to influence and manage senior stakeholders. Demonstrated success driving performance improvement and managing change. Strong problem solving and decision making capability. High digital capability including Microsoft 365 tools. Experience delivering services through complex ERP systems such as Oracle, SAP or Workday. Excellent communication and customer service skills. Demonstrates UKSBS values and behaviours. A professional accounting qualification and a formal leadership qualification (e.g. ILM) would be advantageous but are not essential. For additional information and a confidential discussion please contact our Recruitment Team on . We are an inclusive and Disability Confident employer and welcome all applications. Find out more about our equality, diversity and inclusion commitments on our website. Successful candidates may be required to undergo Security Clearance (National Security Vetting) as part of their employment. To meet these standards, applicants must normally have lived in the UK for at least the last five years and be able to satisfy background, identity and criminal record checks. UKSBS does not hold a Home Office Sponsor Licence under the UK Immigration System, therefore candidates are required to have eligibility to live and work in the UK prior to applying. We look forward to hearing from you. We are UKSBS. We are creating a place where people love to work, a culture where we lead, we change, we deliver and we empower our people to be curious, take action and add value.
Job Description Job Title: Information Assurance Consultant Career Level: Consultant Location: Nationwide - London, Cheltenham, Manchester, Edinburgh, Bristol Overview Join Accenture and help secure the systems that matter. As an Information Assurance & Secure by Design Consultant, you will be responsible for delivering security assurance and Secure by Design outcomes across complex UK Government, Defence and Government Supply Chain programmes. You will operate with a high degree of autonomy, taking ownership of defined workstreams, engaging directly with clients, and providing clear, risk based security advice. The role bridges delivery and leadership, supporting Managers while mentoring Analysts and contributing to the growth and maturity of Accenture's Secure by Design capability. Responsibilities Support our clients in complex security landscapes to shape and deliver Security Information Assurance, Secure by Design and Security Strategy activities which impact our Clients across their businesses. Facilitate and manage stakeholder engagements across multi-functional teams and with senior stakeholders to effectively communicate the value of cybersecurity initiatives and align with industry best practice. Build trusted relationships with our Clients to ensure requirements, outcomes and expectations are met and exceeded. Engage and collaborate with clients to understand their Security challenges and identify how to drive their Security strategy and impact across various industries and sectors. Drive strategic implementation of Security using your knowledge and experience of Security, industry requirements and trends to improve their Security, including the delivery of compliance, information assurance and Secure by Design measures to complex technical transformation and capability enhancement projects. Provide expert security compliance advice, guidance and support to both technical and non-technical teams within complex projects. Assessing and articulating project, information and business risks and proposing proportionate mitigations. Become a Subject Matter Expert in Security Information Assurance and Secure by Design, creating impactful project deliverables such as threat and risk assessments, security policies and procedures, security assurance management plans and accreditation evidence. Team Leadership and Practice contribution including day-to-day guidance and mentoring to Analysts, reviewing work and supporting their development. Contribution to internal Secure by Design activity including developing new assets, methodologies and continuous improvement initiatives. Support business development activities such as input to bids, proposals or client thought leadership, where required. Qualifications Strong understanding of secure system lifecycle principles and risk-based assurance with experience and familiarity with NIST, NCSC guidance and HMG policy such as GovS 007 and Secure by Design. Familiarity with recognised security standards and frameworks for Cloud Security. Strong stakeholder management skills, with the ability to explain security risks and recommendations clearly to stakeholders at various levels. Communication and engagement skills with excellent verbal and written communication skills, with experience delivering and presenting deliverables and/or ideas to diverse audiences. Project Delivery capabilities with the ability to work independently, prioritise effectively and manage multiple delivery commitments. Industry experience within the Public Sector, Critical National Infrastructure and/or HMG Supply Chain Security. Demonstrable experience delivering information assurance, cyber security or Secure by Design activities in complex environments. Desirable experience Exposure to assurance and compliance activities in regulated environments. Set yourself apart Relevant qualifications such as CISSP, CISM or similar Experience of providing security compliance expertise to projects delivering complex technical cloud-based solutions and platforms Experience in Information Assurance / Secure by Design delivery Progress towards, or holding, relevant security certifications (e.g. ISO 27001, CISSP, CISM or equivalent). What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice. Flexibility and mobility are required to deliver this role as there may be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for.
May 04, 2026
Full time
Job Description Job Title: Information Assurance Consultant Career Level: Consultant Location: Nationwide - London, Cheltenham, Manchester, Edinburgh, Bristol Overview Join Accenture and help secure the systems that matter. As an Information Assurance & Secure by Design Consultant, you will be responsible for delivering security assurance and Secure by Design outcomes across complex UK Government, Defence and Government Supply Chain programmes. You will operate with a high degree of autonomy, taking ownership of defined workstreams, engaging directly with clients, and providing clear, risk based security advice. The role bridges delivery and leadership, supporting Managers while mentoring Analysts and contributing to the growth and maturity of Accenture's Secure by Design capability. Responsibilities Support our clients in complex security landscapes to shape and deliver Security Information Assurance, Secure by Design and Security Strategy activities which impact our Clients across their businesses. Facilitate and manage stakeholder engagements across multi-functional teams and with senior stakeholders to effectively communicate the value of cybersecurity initiatives and align with industry best practice. Build trusted relationships with our Clients to ensure requirements, outcomes and expectations are met and exceeded. Engage and collaborate with clients to understand their Security challenges and identify how to drive their Security strategy and impact across various industries and sectors. Drive strategic implementation of Security using your knowledge and experience of Security, industry requirements and trends to improve their Security, including the delivery of compliance, information assurance and Secure by Design measures to complex technical transformation and capability enhancement projects. Provide expert security compliance advice, guidance and support to both technical and non-technical teams within complex projects. Assessing and articulating project, information and business risks and proposing proportionate mitigations. Become a Subject Matter Expert in Security Information Assurance and Secure by Design, creating impactful project deliverables such as threat and risk assessments, security policies and procedures, security assurance management plans and accreditation evidence. Team Leadership and Practice contribution including day-to-day guidance and mentoring to Analysts, reviewing work and supporting their development. Contribution to internal Secure by Design activity including developing new assets, methodologies and continuous improvement initiatives. Support business development activities such as input to bids, proposals or client thought leadership, where required. Qualifications Strong understanding of secure system lifecycle principles and risk-based assurance with experience and familiarity with NIST, NCSC guidance and HMG policy such as GovS 007 and Secure by Design. Familiarity with recognised security standards and frameworks for Cloud Security. Strong stakeholder management skills, with the ability to explain security risks and recommendations clearly to stakeholders at various levels. Communication and engagement skills with excellent verbal and written communication skills, with experience delivering and presenting deliverables and/or ideas to diverse audiences. Project Delivery capabilities with the ability to work independently, prioritise effectively and manage multiple delivery commitments. Industry experience within the Public Sector, Critical National Infrastructure and/or HMG Supply Chain Security. Demonstrable experience delivering information assurance, cyber security or Secure by Design activities in complex environments. Desirable experience Exposure to assurance and compliance activities in regulated environments. Set yourself apart Relevant qualifications such as CISSP, CISM or similar Experience of providing security compliance expertise to projects delivering complex technical cloud-based solutions and platforms Experience in Information Assurance / Secure by Design delivery Progress towards, or holding, relevant security certifications (e.g. ISO 27001, CISSP, CISM or equivalent). What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice. Flexibility and mobility are required to deliver this role as there may be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for.
Business Development Manager - LMS Programme Name: Logistics & Mission Support (LMS) Location: Bristol - with travel required and flexibility to work from home dependent on business demands The Business Development Manager for the Logistics & Mission Support Division leads the identification, qualification, and capture of opportunities to modernise and transform supply chains across the UK MOD, wider defence sector, and select commercial markets. The role drives growth through technology enabled, digitally focused solutions that enhance mission support and sustainment. It requires strong stakeholder engagement, strategic sales development, and cross functional collaboration to expand the opportunity pipeline and deliver sustained business growth. As part of the Leidos UK Growth Team, the successful candidate will report to the Vice President of Growth for the UK, and work in direct support of the Vice President, Logistics and Mission Support Division. Primary Responsibilities Pipeline Management Build and strengthen the 3 5 year opportunity pipeline-including adjacent markets-aligned with the UK Strategy. Lead and participate in the identification, qualification, and pursuit of strategic new business opportunities. Bring insight into customer needs and emerging requirements related to advanced supply chain and mission tool/capability development including automation, AI/ML, cyber, data exploitation and digital modernisation. Partnership and Stakeholder Management Identify and nurture strategic partnerships and senior relationships with clients and technology providers to position Leidos as technology integrator of choice for MOD and other supply chain transformation opportunities. Communicate compelling, mission focused stories about Leidos' capabilities to drive customer engagement. Work with marketing team to develop innovative campaigns to bring Leidos global capabilities to the UK market. Capture Leadership You will be capable of leading and executing significant new business campaigns in the MOD and wider supply chain transformation market. Operating effectively within a multi functional team, you will be an effective leader and communicator and have a background in/understanding of MOD and Supply Chain clients (both public and private sector), the marketplace and their requirements. Participate as a thought leader in bid decisions, gate reviews, and development of cost strategies. Direct and coordinate multi disciplinary teams (capture, technology, operations, finance) to create differentiated proposals following the Leidos gate review and WinPlan process. You will contribute to Leidos bid teams by providing the voice of the client. Conduct after action reviews and other business reviews to capture lessons learned and recommend adjustments to capture strategy and execution. Division and Campaign Strategy Partner with Business Area and Division leadership to refine strategy and shape a solution based growth portfolio. Support and partner with the Logistic Commodities and Services Transformation (LCST) OCG lead to ensure that synergies and know how from that programme are incorporated into new business opportunities. Serve as a connector between Growth and the CTO organisations to drive mission alignment and opportunity development, ensuring the pull through of new capabilities from the US. Drive the development and submission of POV papers, capability demonstrations, and RFI responses that showcase global Leidos capabilities and shape strategic opportunities. Domain Specific Requirements Requires 15+ years of prior relevant experience, including 5+ years' experience in government sales in the defence industry with a proven track record of building and maintaining trusted customer and stakeholder relationships. Capture Record Proven track record of driving sustained growth, winning contracts valued in excess of £25 million and meeting annual divisional Submits and Awards targets typically in the £100 m £300 M range. Supply Chain Expertise Substantial experience in commercial and/or MOD supply chain design, business process transformation and technology enabled logistics solutions. Digital Capability Ability to identify opportunities for digital modernisation aligned to target sectors. MOD Insight Customer level understanding of the Logistics Commodities & Services Transformation (LCST) programme and digital transformation initiatives across MOD and wider Defence including international areas such as NATO and the EU. Commercial Acumen Must be capable of managing a multi million New Business Funds budget across multiple lines of operation, ensuring appropriate expenditure and budgetary control. Strong understanding of cost, revenue and fee drivers and price modelling. Clearance Must meet UK security clearance (SC) residency criteria, typically requiring 10 years of UK residency. What we do for you At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work life balance. Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Flexi-Time Working Commitment to Diversity We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are The Logistics Commodities & Services Transformation (LCST) Programme for the UK Ministry of Defence is a critical effort to enhance and improve the UK's defence supply chain. The programme provides essential services such as storage and distribution for the MOD's materiel, including a global freight service and the procurement and inventory management of 70,000 commodity NATO Stock Numbers (NSNs). Working together as Team Leidos we are helping to transform the UK's defence supply chain by providing an integration of a complex mixture of services, at low risk, using a modern suite of systems that will deliver one version of the truth. For the first time, the MOD will see the whole picture, as it is happening. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
May 04, 2026
Full time
Business Development Manager - LMS Programme Name: Logistics & Mission Support (LMS) Location: Bristol - with travel required and flexibility to work from home dependent on business demands The Business Development Manager for the Logistics & Mission Support Division leads the identification, qualification, and capture of opportunities to modernise and transform supply chains across the UK MOD, wider defence sector, and select commercial markets. The role drives growth through technology enabled, digitally focused solutions that enhance mission support and sustainment. It requires strong stakeholder engagement, strategic sales development, and cross functional collaboration to expand the opportunity pipeline and deliver sustained business growth. As part of the Leidos UK Growth Team, the successful candidate will report to the Vice President of Growth for the UK, and work in direct support of the Vice President, Logistics and Mission Support Division. Primary Responsibilities Pipeline Management Build and strengthen the 3 5 year opportunity pipeline-including adjacent markets-aligned with the UK Strategy. Lead and participate in the identification, qualification, and pursuit of strategic new business opportunities. Bring insight into customer needs and emerging requirements related to advanced supply chain and mission tool/capability development including automation, AI/ML, cyber, data exploitation and digital modernisation. Partnership and Stakeholder Management Identify and nurture strategic partnerships and senior relationships with clients and technology providers to position Leidos as technology integrator of choice for MOD and other supply chain transformation opportunities. Communicate compelling, mission focused stories about Leidos' capabilities to drive customer engagement. Work with marketing team to develop innovative campaigns to bring Leidos global capabilities to the UK market. Capture Leadership You will be capable of leading and executing significant new business campaigns in the MOD and wider supply chain transformation market. Operating effectively within a multi functional team, you will be an effective leader and communicator and have a background in/understanding of MOD and Supply Chain clients (both public and private sector), the marketplace and their requirements. Participate as a thought leader in bid decisions, gate reviews, and development of cost strategies. Direct and coordinate multi disciplinary teams (capture, technology, operations, finance) to create differentiated proposals following the Leidos gate review and WinPlan process. You will contribute to Leidos bid teams by providing the voice of the client. Conduct after action reviews and other business reviews to capture lessons learned and recommend adjustments to capture strategy and execution. Division and Campaign Strategy Partner with Business Area and Division leadership to refine strategy and shape a solution based growth portfolio. Support and partner with the Logistic Commodities and Services Transformation (LCST) OCG lead to ensure that synergies and know how from that programme are incorporated into new business opportunities. Serve as a connector between Growth and the CTO organisations to drive mission alignment and opportunity development, ensuring the pull through of new capabilities from the US. Drive the development and submission of POV papers, capability demonstrations, and RFI responses that showcase global Leidos capabilities and shape strategic opportunities. Domain Specific Requirements Requires 15+ years of prior relevant experience, including 5+ years' experience in government sales in the defence industry with a proven track record of building and maintaining trusted customer and stakeholder relationships. Capture Record Proven track record of driving sustained growth, winning contracts valued in excess of £25 million and meeting annual divisional Submits and Awards targets typically in the £100 m £300 M range. Supply Chain Expertise Substantial experience in commercial and/or MOD supply chain design, business process transformation and technology enabled logistics solutions. Digital Capability Ability to identify opportunities for digital modernisation aligned to target sectors. MOD Insight Customer level understanding of the Logistics Commodities & Services Transformation (LCST) programme and digital transformation initiatives across MOD and wider Defence including international areas such as NATO and the EU. Commercial Acumen Must be capable of managing a multi million New Business Funds budget across multiple lines of operation, ensuring appropriate expenditure and budgetary control. Strong understanding of cost, revenue and fee drivers and price modelling. Clearance Must meet UK security clearance (SC) residency criteria, typically requiring 10 years of UK residency. What we do for you At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work life balance. Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Flexi-Time Working Commitment to Diversity We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are The Logistics Commodities & Services Transformation (LCST) Programme for the UK Ministry of Defence is a critical effort to enhance and improve the UK's defence supply chain. The programme provides essential services such as storage and distribution for the MOD's materiel, including a global freight service and the procurement and inventory management of 70,000 commodity NATO Stock Numbers (NSNs). Working together as Team Leidos we are helping to transform the UK's defence supply chain by providing an integration of a complex mixture of services, at low risk, using a modern suite of systems that will deliver one version of the truth. For the first time, the MOD will see the whole picture, as it is happening. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
Location: Bedfordshire Salary: 750 to 850 per day (outside IR35) Organisation: Local Authority The Role - Financial Data Analyst This is not a standard data analyst role. We are looking for a commercially minded analyst to support efficiency and improvement programmes across the Council. You will work at the intersection of data, finance, and procurement , helping services understand their costs, identify savings opportunities, and improve value for money. Your work will directly influence decision-making, business cases, and transformation activity. Key Responsibilities of the Financial Data Analyst Analyse financial, operational, and demand data to identify cost drivers and inefficiencies Deliver spend analysis to highlight procurement savings opportunities (e.g. aggregation, renegotiation, sourcing) Support procurement activity through data analysis, option appraisal, and bid evaluation Lead benchmarking exercises to compare cost, performance, and productivity with similar organisations Develop dashboards and reports (Excel, Power BI) to support decision-making Translate complex data into clear, actionable insights for non-technical stakeholders Support business cases, forecasting, and scenario modelling About You We are looking for candidates who combine strong analytical capability with commercial awareness. You might currently be working as a: Data Analyst (finance, commercial, or performance focused) Commercial or Procurement Analyst Financial Analyst or Management Accountant with strong data skills Performance or BI Analyst within local government or the public sector You will bring: Strong data analysis and interpretation skills Advanced Excel and experience with Power BI or similar tools Understanding of financial data and cost drivers Awareness of procurement or commercial principles Ability to communicate insights clearly and influence decision-making Why Join the team as a Financial Data Analyst? Opportunity to deliver real, measurable savings and impact Exposure to senior stakeholders and strategic decision-making Work across a wide range of council services and transformation programmes Be part of a team focused on efficiency, improvement, and value for money Apply for the Financial Data Analyst role If you are a data-driven professional who wants to move beyond reporting into impact and decision-making , we would like to hear from you. Please apply with your CV and a member of the team will be in touch. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
May 03, 2026
Contractor
Location: Bedfordshire Salary: 750 to 850 per day (outside IR35) Organisation: Local Authority The Role - Financial Data Analyst This is not a standard data analyst role. We are looking for a commercially minded analyst to support efficiency and improvement programmes across the Council. You will work at the intersection of data, finance, and procurement , helping services understand their costs, identify savings opportunities, and improve value for money. Your work will directly influence decision-making, business cases, and transformation activity. Key Responsibilities of the Financial Data Analyst Analyse financial, operational, and demand data to identify cost drivers and inefficiencies Deliver spend analysis to highlight procurement savings opportunities (e.g. aggregation, renegotiation, sourcing) Support procurement activity through data analysis, option appraisal, and bid evaluation Lead benchmarking exercises to compare cost, performance, and productivity with similar organisations Develop dashboards and reports (Excel, Power BI) to support decision-making Translate complex data into clear, actionable insights for non-technical stakeholders Support business cases, forecasting, and scenario modelling About You We are looking for candidates who combine strong analytical capability with commercial awareness. You might currently be working as a: Data Analyst (finance, commercial, or performance focused) Commercial or Procurement Analyst Financial Analyst or Management Accountant with strong data skills Performance or BI Analyst within local government or the public sector You will bring: Strong data analysis and interpretation skills Advanced Excel and experience with Power BI or similar tools Understanding of financial data and cost drivers Awareness of procurement or commercial principles Ability to communicate insights clearly and influence decision-making Why Join the team as a Financial Data Analyst? Opportunity to deliver real, measurable savings and impact Exposure to senior stakeholders and strategic decision-making Work across a wide range of council services and transformation programmes Be part of a team focused on efficiency, improvement, and value for money Apply for the Financial Data Analyst role If you are a data-driven professional who wants to move beyond reporting into impact and decision-making , we would like to hear from you. Please apply with your CV and a member of the team will be in touch. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Sales Executive Healthcare page is loaded Sales Executive Healthcarelocations: UK-Hayes-Hyde Park Hayestime type: Full timeposted on: Posted 29 Days Agojob requisition id: R-22890The Sales Executive is responsible for driving strategic new logo growth across UK Healthcare and Public Sector customers. This role requires experience in leading complex acquisition pursuits, an understanding routes to market, and a proven track record of identifying, developing, and closing opportunities with UK Healthcare and Public Sector customers that deliver profitable growth and outstanding customer experiences.You will own the full sales cycle-from initial market mapping through to contract signature-while building senior level relationships and positioning Rackspace's multi-cloud solutions to meet the evolving needs of UK Healthcare and Public Sector customers.Key ResponsibilitiesStrategic Acquisition & Business Growth• Lead major acquisition pursuits with UK Healthcare and Public Sector organisations, with full accountability for pipeline creation, deal strategy, and win outcomes. • Identify, research, and prioritise target prospects, building a structured hunting plan to expand Rackspace's footprint in new strategic prospects. • Develop compelling pursuit strategies that differentiate Rackspace through insight, innovation, and industry aligned value propositions. • Manage the complete sales lifecycle-from initial engagement through discovery, solution scoping, commercial negotiation, and close. Executive Relationship Leadership • Build, influence, and nurture senior level and C suite relationships across strategic prospects and customers. • Strong executive presence and emotional intelligence to uncover key business drivers, competitive dynamics, and transformation priorities. • Act as a trusted advisor, translating technology capabilities into business outcomes that resonate with UK Healthcare and Public Sector stakeholders. Industry Expertise & Solution Positioning • Leverage experience and understanding of UK Healthcare and Public Sector procurement, frameworks, routes to market, and regulatory environments. • Collaborate with internal SMEs, architects, and delivery teams to design outcome based multi cloud solutions tailored to sector specific needs. • Clearly articulate industry trends, competitive insights, and digital transformation priorities to help customers make informed decisions.Internal Collaboration & Account Governance• Lead pursuit teams, orchestrate stakeholders, and ensure alignment across technical, commercial, and leadership resources. • Facilitate account reviews, shape strategic account plans, and support execution to ensure long term account growth and customer success. • Partner cross functionally to drive continuous improvement in acquisition strategy, customer experience, and market penetration. Growth of Existing High Value Customers • For targeted strategic accounts, expand share of wallet through proactive engagement, identification of incremental opportunities, and long term value creation. • Retain and grow high value customers by ensuring alignment between customer objectives and Rackspace's multi cloud capabilities.Experience & Skills Required• Extensive experience leading major acquisition pursuits within UK Healthcare and Public Sector markets. • Strong knowledge of public sector procurement processes, frameworks, commercial models, and regulatory environments. • Demonstrated success in winning large, complex deals and driving multi threaded engagements at C suite level. • Ability to translate technology strategies into meaningful business outcomes and transformation roadmaps. • Exceptional communication skills and comfortable owning ambitious growth targets. • Proven ability to navigate complex internal ecosystems and orchestrate cross functional teams.What Success Looks Like• Significant acquisition of new strategic Healthcare and Public Sector customers. • Growth of Rackspace's footprint and influence within priority accounts. • High customer satisfaction through consultative, value based engagement. • Strong win rates across targeted pursuits. • Consistent delivery of sustainable, profitable revenue aligned to business objectives. About Rackspace Technology We are the multicloud solutions experts. We combine our expertise with the world's leading technologies - across applications, data and security - to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. More on Rackspace Technology Though we're all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.locations: UK-Hayes-Hyde Park Hayestime type: Full timeposted on: Posted 30+ Days Ago
May 03, 2026
Full time
Sales Executive Healthcare page is loaded Sales Executive Healthcarelocations: UK-Hayes-Hyde Park Hayestime type: Full timeposted on: Posted 29 Days Agojob requisition id: R-22890The Sales Executive is responsible for driving strategic new logo growth across UK Healthcare and Public Sector customers. This role requires experience in leading complex acquisition pursuits, an understanding routes to market, and a proven track record of identifying, developing, and closing opportunities with UK Healthcare and Public Sector customers that deliver profitable growth and outstanding customer experiences.You will own the full sales cycle-from initial market mapping through to contract signature-while building senior level relationships and positioning Rackspace's multi-cloud solutions to meet the evolving needs of UK Healthcare and Public Sector customers.Key ResponsibilitiesStrategic Acquisition & Business Growth• Lead major acquisition pursuits with UK Healthcare and Public Sector organisations, with full accountability for pipeline creation, deal strategy, and win outcomes. • Identify, research, and prioritise target prospects, building a structured hunting plan to expand Rackspace's footprint in new strategic prospects. • Develop compelling pursuit strategies that differentiate Rackspace through insight, innovation, and industry aligned value propositions. • Manage the complete sales lifecycle-from initial engagement through discovery, solution scoping, commercial negotiation, and close. Executive Relationship Leadership • Build, influence, and nurture senior level and C suite relationships across strategic prospects and customers. • Strong executive presence and emotional intelligence to uncover key business drivers, competitive dynamics, and transformation priorities. • Act as a trusted advisor, translating technology capabilities into business outcomes that resonate with UK Healthcare and Public Sector stakeholders. Industry Expertise & Solution Positioning • Leverage experience and understanding of UK Healthcare and Public Sector procurement, frameworks, routes to market, and regulatory environments. • Collaborate with internal SMEs, architects, and delivery teams to design outcome based multi cloud solutions tailored to sector specific needs. • Clearly articulate industry trends, competitive insights, and digital transformation priorities to help customers make informed decisions.Internal Collaboration & Account Governance• Lead pursuit teams, orchestrate stakeholders, and ensure alignment across technical, commercial, and leadership resources. • Facilitate account reviews, shape strategic account plans, and support execution to ensure long term account growth and customer success. • Partner cross functionally to drive continuous improvement in acquisition strategy, customer experience, and market penetration. Growth of Existing High Value Customers • For targeted strategic accounts, expand share of wallet through proactive engagement, identification of incremental opportunities, and long term value creation. • Retain and grow high value customers by ensuring alignment between customer objectives and Rackspace's multi cloud capabilities.Experience & Skills Required• Extensive experience leading major acquisition pursuits within UK Healthcare and Public Sector markets. • Strong knowledge of public sector procurement processes, frameworks, commercial models, and regulatory environments. • Demonstrated success in winning large, complex deals and driving multi threaded engagements at C suite level. • Ability to translate technology strategies into meaningful business outcomes and transformation roadmaps. • Exceptional communication skills and comfortable owning ambitious growth targets. • Proven ability to navigate complex internal ecosystems and orchestrate cross functional teams.What Success Looks Like• Significant acquisition of new strategic Healthcare and Public Sector customers. • Growth of Rackspace's footprint and influence within priority accounts. • High customer satisfaction through consultative, value based engagement. • Strong win rates across targeted pursuits. • Consistent delivery of sustainable, profitable revenue aligned to business objectives. About Rackspace Technology We are the multicloud solutions experts. We combine our expertise with the world's leading technologies - across applications, data and security - to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. More on Rackspace Technology Though we're all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.locations: UK-Hayes-Hyde Park Hayestime type: Full timeposted on: Posted 30+ Days Ago
About Keech Hospice Care Keech Hospice Care provides specialist palliative care for adults and children with terminal or life limiting conditions. Our mission is to provide the best quality of life for our patients and their families as they prepare for a dignified death. Our multi professional approach involves medical, nursing, social, spiritual and emotional care and is provided 24 hours a day, 365 days a year. Access to our services is available to all, free from discrimination on such grounds as disability, political view or other opinion, race, religion, gender or sexual orientation, wealth or otherwise and marital status. We spend £14m a year, employ almost 300 staff members and work with 1500 volunteers to provide services to the communities we serve. Main duties of the job The trustee provides clinical leadership and oversight to support Keech Hospice Care in delivering safe, effective and compassionate care. The trustee contributes to the strategic direction of the organisation ensuring clinical quality, patient safety and service sustainability are prioritised. The trustee ensures the charity fulfils its duties in line with its governing documents, relevant law and regulation. The trustee acts in good faith in the best interests of beneficiaries using clinical expertise to support effective use of resources. The trustee works collaboratively with other trustees, the chief executive and senior leaders to ensure strong governance and accountability. The trustee promotes and protects the values, integrity, reputation and public confidence in Keech Hospice Care. The trustee attends board meetings, participates in reviews and serves on committees or working groups as required. The trustee maintains awareness of clinical services, the wider health system and developments in palliative and end of life care. The trustee participates in provider visits and upholds the principles of public life including integrity, accountability, openness, honesty and leadership. Job responsibilities Our trustees play a vital role in ensuring Keech Hospice achieves its core purpose. They oversee the overall management and administration of the charity. They also ensure that Keech Hospice Care has a clear strategy and that our work and goals align with our vision. They support the team to enable growth and thrive, thereby supporting patients and families who use our services. Board members have a collective, legal responsibility. They are ultimately responsible for everything the charity does and how it does it. The overriding duty of trustees is to act in good faith within charity law and to make sure the charity pursues its aims (as set out in the governing document); uses its assets exclusively to pursue those aims; and acts in the interests of its beneficiaries. Key Responsibilities Strategic Impact: Contribute to determining the overall strategic direction of Keech Hospice Care. Decisions directly impact the services provided and the lives of patients and families. Legal Responsibility: Act in good faith, ensuring the charity pursues its aims and uses its assets effectively. Collaboration: Work with other trustees, the Chief Executive, the Senior Leadership Team and stakeholders to collectively drive success. Governance: Maintain high standards of governance that generate confidence among stakeholders and staff. Integrity: Promote and protect Keech Hospice Care's values, integrity, image and reputation. Roles and Commitments: Attend board meetings; participate in the Board's annual work programme of reviews; undertake portfolio roles as directed by the Chair; be involved in the work of committees or working groups; promote the charity with external stakeholders; participate in provider visits; perform duties in accordance with the Seven Principles of Public Life. Responsible for setting the strategic direction of the charity; ensure legal stewardship and guard against conflicts of interest. What we are looking for? Commitment to Keech Hospice Care and an empathy with its aims, ethos and values. Ability to attend board meetings, participate actively and advocate for our mission. Willingness to devote the necessary time and effort to carrying out trustee duties. Skills and Experience Finance: Financial management and/or accountancy experience. Track record of securing value for money and effectiveness. Management: Experience in change management and organisational transformation, retail and fundraising management. Clinical: Experience in the health sector in general and end of life care in particular. Board: Experience at a board or senior manager level in a public, private or charity sector context. Experience of defining strategy, mergers & acquisitions, KPIs, governance, compliance, audit & risk management. Digital: Experience of online retail, recruitment, CRM systems, procurement & implementation of IT systems, use of AI/ML. Human Resources: Recruitment & retention of staff and/or volunteers. EDI: Working with young people, older adults, people from diverse backgrounds and/or special needs. Legal: Qualified lawyer, preferably with corporate experience. Personal Criteria No conflict of interest between your business activities and your role as trustee in line with the Seven Principles of Public Life (Nolan Principles). Ability to question intelligently, debate constructively, challenge rigorously and decide dispassionately. Ability to listen sensitively to the views of others inside and outside of the board and to gain the trust and respect of other board and senior management team members. Ability to seek and obtain full and satisfactory answers within the environment of the board. Ability to role model our values and to challenge trustees when they are being compromised. Willingness to learn and develop new skills and volunteer for specific committees and ad hoc workstreams as necessary. No prior experience required as a charity trustee - anyone with relevant skills and time is welcome to apply. Priority for applicants under 35, from a Black, Asian or other minority ethnic background, or living with a disability, as these groups are under represented on our board. Greater diversity helps us make better decisions and better represent the diversity of our membership and the communities we serve. Passion for making a difference in the community and skills/experience in the health sector, end of life care, or at a senior board/manager level in a public, private or charity sector. The role can be demanding but is deeply rewarding and you will be part of a friendly, energetic team. Support through trustee induction, training and peer to peer mentoring will be provided. Reasonable travel expenses arising from trustee duties can be covered. What you will gain Serving as a trustee can help you develop a variety of valuable skills: financial acumen, strategic thinking, governance, leadership, risk management, collaboration, communication, problem solving, ethical judgment and networking. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a submission for Disclosure to the Disclosure and Barring Service (formerly CRB) to check for any previous criminal convictions. Depending on experience - this is a voluntary role.
May 02, 2026
Full time
About Keech Hospice Care Keech Hospice Care provides specialist palliative care for adults and children with terminal or life limiting conditions. Our mission is to provide the best quality of life for our patients and their families as they prepare for a dignified death. Our multi professional approach involves medical, nursing, social, spiritual and emotional care and is provided 24 hours a day, 365 days a year. Access to our services is available to all, free from discrimination on such grounds as disability, political view or other opinion, race, religion, gender or sexual orientation, wealth or otherwise and marital status. We spend £14m a year, employ almost 300 staff members and work with 1500 volunteers to provide services to the communities we serve. Main duties of the job The trustee provides clinical leadership and oversight to support Keech Hospice Care in delivering safe, effective and compassionate care. The trustee contributes to the strategic direction of the organisation ensuring clinical quality, patient safety and service sustainability are prioritised. The trustee ensures the charity fulfils its duties in line with its governing documents, relevant law and regulation. The trustee acts in good faith in the best interests of beneficiaries using clinical expertise to support effective use of resources. The trustee works collaboratively with other trustees, the chief executive and senior leaders to ensure strong governance and accountability. The trustee promotes and protects the values, integrity, reputation and public confidence in Keech Hospice Care. The trustee attends board meetings, participates in reviews and serves on committees or working groups as required. The trustee maintains awareness of clinical services, the wider health system and developments in palliative and end of life care. The trustee participates in provider visits and upholds the principles of public life including integrity, accountability, openness, honesty and leadership. Job responsibilities Our trustees play a vital role in ensuring Keech Hospice achieves its core purpose. They oversee the overall management and administration of the charity. They also ensure that Keech Hospice Care has a clear strategy and that our work and goals align with our vision. They support the team to enable growth and thrive, thereby supporting patients and families who use our services. Board members have a collective, legal responsibility. They are ultimately responsible for everything the charity does and how it does it. The overriding duty of trustees is to act in good faith within charity law and to make sure the charity pursues its aims (as set out in the governing document); uses its assets exclusively to pursue those aims; and acts in the interests of its beneficiaries. Key Responsibilities Strategic Impact: Contribute to determining the overall strategic direction of Keech Hospice Care. Decisions directly impact the services provided and the lives of patients and families. Legal Responsibility: Act in good faith, ensuring the charity pursues its aims and uses its assets effectively. Collaboration: Work with other trustees, the Chief Executive, the Senior Leadership Team and stakeholders to collectively drive success. Governance: Maintain high standards of governance that generate confidence among stakeholders and staff. Integrity: Promote and protect Keech Hospice Care's values, integrity, image and reputation. Roles and Commitments: Attend board meetings; participate in the Board's annual work programme of reviews; undertake portfolio roles as directed by the Chair; be involved in the work of committees or working groups; promote the charity with external stakeholders; participate in provider visits; perform duties in accordance with the Seven Principles of Public Life. Responsible for setting the strategic direction of the charity; ensure legal stewardship and guard against conflicts of interest. What we are looking for? Commitment to Keech Hospice Care and an empathy with its aims, ethos and values. Ability to attend board meetings, participate actively and advocate for our mission. Willingness to devote the necessary time and effort to carrying out trustee duties. Skills and Experience Finance: Financial management and/or accountancy experience. Track record of securing value for money and effectiveness. Management: Experience in change management and organisational transformation, retail and fundraising management. Clinical: Experience in the health sector in general and end of life care in particular. Board: Experience at a board or senior manager level in a public, private or charity sector context. Experience of defining strategy, mergers & acquisitions, KPIs, governance, compliance, audit & risk management. Digital: Experience of online retail, recruitment, CRM systems, procurement & implementation of IT systems, use of AI/ML. Human Resources: Recruitment & retention of staff and/or volunteers. EDI: Working with young people, older adults, people from diverse backgrounds and/or special needs. Legal: Qualified lawyer, preferably with corporate experience. Personal Criteria No conflict of interest between your business activities and your role as trustee in line with the Seven Principles of Public Life (Nolan Principles). Ability to question intelligently, debate constructively, challenge rigorously and decide dispassionately. Ability to listen sensitively to the views of others inside and outside of the board and to gain the trust and respect of other board and senior management team members. Ability to seek and obtain full and satisfactory answers within the environment of the board. Ability to role model our values and to challenge trustees when they are being compromised. Willingness to learn and develop new skills and volunteer for specific committees and ad hoc workstreams as necessary. No prior experience required as a charity trustee - anyone with relevant skills and time is welcome to apply. Priority for applicants under 35, from a Black, Asian or other minority ethnic background, or living with a disability, as these groups are under represented on our board. Greater diversity helps us make better decisions and better represent the diversity of our membership and the communities we serve. Passion for making a difference in the community and skills/experience in the health sector, end of life care, or at a senior board/manager level in a public, private or charity sector. The role can be demanding but is deeply rewarding and you will be part of a friendly, energetic team. Support through trustee induction, training and peer to peer mentoring will be provided. Reasonable travel expenses arising from trustee duties can be covered. What you will gain Serving as a trustee can help you develop a variety of valuable skills: financial acumen, strategic thinking, governance, leadership, risk management, collaboration, communication, problem solving, ethical judgment and networking. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a submission for Disclosure to the Disclosure and Barring Service (formerly CRB) to check for any previous criminal convictions. Depending on experience - this is a voluntary role.
Job Title: SeniorNew Product Introduction Manager Function: Manufacturing Duration: Permanent Hours : Full Time (37 hours per week) Location(s): Glenrothes or Livingston Security Clearance Requirements: Baseline. - Must be eligible to work in the UK without sponsorship. Why join Raytheon Raytheon UK is a powerhouse in defence and aerospace, where innovation meets impact. As a key partner to the UK government and global customers, we tackle the toughest challenges across land, sea, air, space, and cyberspace. Beyond cutting-edge defence solutions, we lead the way in digital training transformation for both military and commercial clients. At Raytheon UK, you will work with pioneering technology, collaborate with top industry experts, and be part of a dynamic team that fuels your growth. Whether you're looking to push boundaries, develop your skills, or make a real-world impact, your future starts here. Strategic Leadership : Direct a cross-functional team of manufacturing and process engineers to design and industrialise new electronic products, from initial design concept (RFQ) through to full production handover. Lifecycle Management : Lead products through formal stage-gate processes (e.g., AS9145, APQP) from initial bid and concept to production handover. Design for Excellence (DfX) : Champion Design for Manufacturability (DfM), Testability (DfT), and Cost (DfC) to ensure designs are robust and cost-effective. Risk Mitigation : Manage Manufacturing Readiness Levels (MRL) and conduct Failure Mode and Effects Analysis (FMEA) to identify and resolve production risks early. Supply Chain Integration : Collaborate with procurement and external suppliers to ensure component availability and manufacturing capability. Risk Mitigation : Proactively identify and resolve technical or supply chain risks using PFMEA and root-cause analysis (RCCA). Technical Reporting : Establish project baselines for cost, schedule, and quality, providing regular updates to senior leadership and customers. Cost & Schedule Control : Establish and monitor project baselines for cost, schedule, and scope, frequently reporting progress to senior stakeholders. Process Development : Drive the creation of manufacturing plans, work instructions, tooling, and fixture requirements. Cross-Functional Coordination : Align diverse departments-including R&D, Quality, Supply Chain, and Operations-to achieve successful launch goals. Manufacturing Readiness : Oversee Manufacturing Readiness Level (MRL) assessments and maturation plans to ensure production lines are capable and stable. Gate Review Management : Chair and manage NPI Gate processes, Design Gate reviews, and Production Readiness Reviews. Experience : Significant experience in a manufacturing environment, with at least 2-3 years in a leadership or management capacity. Sector Expertise : Proven track record in a highly regulated environment, such as Aerospace (AS9100/9102), Defence, or Space. Standards Knowledge : Expertise in industry-specific standards such as AS9100 , AS9145 (APQP/PPAP), and J-STD-001 . Security Clearance : Ability to obtain and maintain national security vetting (e.g., UK SC or US Secret clearance) is often mandatory. Project Management : Proficiency in project management tools (e.g., MS Project, Smartsheet) and methodologies (PMP or PRINCE2 certification is highly desirable). Security Clearance : Ability to obtain and maintain national security clearance (e.g., SC or Secret clearance) is a standard requirement for defence-related roles. Electronics Expertise : Deep understanding of PCBA (Printed Circuit Board Assembly), SMT (Surface Mount Technology), and microelectronics assembly processes. Methodologies : Proficiency in Lean Manufacturing, Six Sigma, and project management frameworks such as PRINCE2 or PMP . Systems Proficiency : Skilled in using ERP/MRP tools (e.g., SAP, Oracle) and PLM software for configuration control and BOM management. Testing & Quality : Deep understanding of PFMEA, Root Cause Analysis (RCCA), and automated test equipment (ATE) for electro-mechanical systems. Analytical Ability : Strong data-driven decision-making skills to optimise cycle times and reduce unit production costs. Design for Excellence (DfX) : Deep understanding of Design for Manufacturability (DfM) and Design to Unit Production Cost (DTUPC). Technical Interpretation : Ability to interpret complex drawings, Bill of Materials (BOMs), and GD&T specifications. Advanced Manufacturing : Knowledge of CNC machining, automation, special processes (e.g., heat treating, welding), or electronics assembly (SMT/CCA). Education : A Bachelor's or Master's degree in Electrical , Electronic , or Manufacturing Engineering . Competitive salaries. 25 days holiday + statutory public holidays, plus opportunity to buy and sell up to 5 days (37hr) Contributory Pension Scheme (up to 10.5% company contribution) Company bonus scheme (discretionary). 6 times salary 'Life Assurance' with pension. Flexible Benefits scheme with extensive salary sacrifice schemes, including Health Cashplan, Dental, and Cycle to Work amongst others. Enhanced sick pay. Enhanced family friendly policies including enhanced maternity, paternity & shared parental leave 37hr working week, although hours may vary depending on role, job requirement or site-specific arrangements. Remote, hybrid and site based working opportunities, dependant on your needs and the requirements of the role. A grownup flexible working culture that is output, not time spent at desk, focussed. More formal flexible working arrangements can also be requested and assessed subject to the role. Please enquire or highlight any request to our Talent Acquisition team to explore the flexible working possibilities. Up to 5 paid days volunteering each year
May 02, 2026
Full time
Job Title: SeniorNew Product Introduction Manager Function: Manufacturing Duration: Permanent Hours : Full Time (37 hours per week) Location(s): Glenrothes or Livingston Security Clearance Requirements: Baseline. - Must be eligible to work in the UK without sponsorship. Why join Raytheon Raytheon UK is a powerhouse in defence and aerospace, where innovation meets impact. As a key partner to the UK government and global customers, we tackle the toughest challenges across land, sea, air, space, and cyberspace. Beyond cutting-edge defence solutions, we lead the way in digital training transformation for both military and commercial clients. At Raytheon UK, you will work with pioneering technology, collaborate with top industry experts, and be part of a dynamic team that fuels your growth. Whether you're looking to push boundaries, develop your skills, or make a real-world impact, your future starts here. Strategic Leadership : Direct a cross-functional team of manufacturing and process engineers to design and industrialise new electronic products, from initial design concept (RFQ) through to full production handover. Lifecycle Management : Lead products through formal stage-gate processes (e.g., AS9145, APQP) from initial bid and concept to production handover. Design for Excellence (DfX) : Champion Design for Manufacturability (DfM), Testability (DfT), and Cost (DfC) to ensure designs are robust and cost-effective. Risk Mitigation : Manage Manufacturing Readiness Levels (MRL) and conduct Failure Mode and Effects Analysis (FMEA) to identify and resolve production risks early. Supply Chain Integration : Collaborate with procurement and external suppliers to ensure component availability and manufacturing capability. Risk Mitigation : Proactively identify and resolve technical or supply chain risks using PFMEA and root-cause analysis (RCCA). Technical Reporting : Establish project baselines for cost, schedule, and quality, providing regular updates to senior leadership and customers. Cost & Schedule Control : Establish and monitor project baselines for cost, schedule, and scope, frequently reporting progress to senior stakeholders. Process Development : Drive the creation of manufacturing plans, work instructions, tooling, and fixture requirements. Cross-Functional Coordination : Align diverse departments-including R&D, Quality, Supply Chain, and Operations-to achieve successful launch goals. Manufacturing Readiness : Oversee Manufacturing Readiness Level (MRL) assessments and maturation plans to ensure production lines are capable and stable. Gate Review Management : Chair and manage NPI Gate processes, Design Gate reviews, and Production Readiness Reviews. Experience : Significant experience in a manufacturing environment, with at least 2-3 years in a leadership or management capacity. Sector Expertise : Proven track record in a highly regulated environment, such as Aerospace (AS9100/9102), Defence, or Space. Standards Knowledge : Expertise in industry-specific standards such as AS9100 , AS9145 (APQP/PPAP), and J-STD-001 . Security Clearance : Ability to obtain and maintain national security vetting (e.g., UK SC or US Secret clearance) is often mandatory. Project Management : Proficiency in project management tools (e.g., MS Project, Smartsheet) and methodologies (PMP or PRINCE2 certification is highly desirable). Security Clearance : Ability to obtain and maintain national security clearance (e.g., SC or Secret clearance) is a standard requirement for defence-related roles. Electronics Expertise : Deep understanding of PCBA (Printed Circuit Board Assembly), SMT (Surface Mount Technology), and microelectronics assembly processes. Methodologies : Proficiency in Lean Manufacturing, Six Sigma, and project management frameworks such as PRINCE2 or PMP . Systems Proficiency : Skilled in using ERP/MRP tools (e.g., SAP, Oracle) and PLM software for configuration control and BOM management. Testing & Quality : Deep understanding of PFMEA, Root Cause Analysis (RCCA), and automated test equipment (ATE) for electro-mechanical systems. Analytical Ability : Strong data-driven decision-making skills to optimise cycle times and reduce unit production costs. Design for Excellence (DfX) : Deep understanding of Design for Manufacturability (DfM) and Design to Unit Production Cost (DTUPC). Technical Interpretation : Ability to interpret complex drawings, Bill of Materials (BOMs), and GD&T specifications. Advanced Manufacturing : Knowledge of CNC machining, automation, special processes (e.g., heat treating, welding), or electronics assembly (SMT/CCA). Education : A Bachelor's or Master's degree in Electrical , Electronic , or Manufacturing Engineering . Competitive salaries. 25 days holiday + statutory public holidays, plus opportunity to buy and sell up to 5 days (37hr) Contributory Pension Scheme (up to 10.5% company contribution) Company bonus scheme (discretionary). 6 times salary 'Life Assurance' with pension. Flexible Benefits scheme with extensive salary sacrifice schemes, including Health Cashplan, Dental, and Cycle to Work amongst others. Enhanced sick pay. Enhanced family friendly policies including enhanced maternity, paternity & shared parental leave 37hr working week, although hours may vary depending on role, job requirement or site-specific arrangements. Remote, hybrid and site based working opportunities, dependant on your needs and the requirements of the role. A grownup flexible working culture that is output, not time spent at desk, focussed. More formal flexible working arrangements can also be requested and assessed subject to the role. Please enquire or highlight any request to our Talent Acquisition team to explore the flexible working possibilities. Up to 5 paid days volunteering each year
Phoenix enables digital transformation across the UK public sector, empowering organisations to innovate with cloud and hybrid infrastructures, data, AI, security and collaboration technologies. We are now hiring a Senior Azure AI Consultant who will be embedded within our AI practice and work directly with customers to help them adopt and scale AI capabilities. This is a fully customer facing role, focused on delivering structured advisory and enablement engagements that span strategy, architecture and hands on implementation of Microsoft AI platforms. You will act as a trusted advisor, combining strong consulting skills with deep technical expertise. You will be responsible for delivering end to end AI engagements independently, from discovery and design through to deployment and configuration, while working closely with the Practice Lead and Technical Architects to shape and refine Phoenix's AI offerings. What will you be doing? Lead structured AI advisory and enablement engagements, including AI readiness assessments, use case discovery workshops and Centre of Excellence (CoE) programmes. Deliver end to end enablement for Microsoft AI platforms, with a strong focus on Microsoft Foundry and Azure OpenAI Service. Design, deploy and configure Azure AI solutions hands on, ensuring customers have working reference environments they can build upon. Facilitate executive level workshops and stakeholder sessions to identify AI opportunities and develop business cases. Develop AI adoption roadmaps, governance frameworks and technical reference architectures. Act as a trusted advisor to senior customer stakeholders, translating business challenges into practical AI enabled solutions. Work closely with the AI Practice Lead and Technical Architects to design, refine and improve repeatable engagement frameworks and service offerings. Produce high quality customer deliverables including strategy documents, technical designs, deployment guides and assessment reports. Stay current with Microsoft AI platform developments, emerging capabilities and wider industry trends. Provide regular feedback on customer needs, market trends and opportunities for new AI services. Support pre sales activity including discovery calls, technical demonstrations, proposal input and customer presentations. What are we looking for? Strong customer facing consulting skills with the ability to build trust at senior stakeholder level. Excellent communication, presentation and workshop facilitation skills. Proven ability to lead and deliver complex technical engagements independently. Strong hands on experience deploying and configuring Azure AI services, particularly Microsoft Foundry and Azure OpenAI. Solid understanding of AI and GenAI concepts including RAG architectures, agents, prompt engineering and responsible AI principles. Experience working across Azure infrastructure fundamentals to support AI workloads end to end. Commercial awareness and ability to contribute effectively to pre sales and service shaping activities. Strategic thinker with a continuous improvement mindset and strong problem solving skills. Consultancy or professional services background preferred. Public sector experience (e.g. councils, NHS, education, charities or blue light services) desirable. SC clearance, or eligibility to obtain SC clearance, desirable. Practical stuff Where is the role based? Primary location is our HQ in Pocklington (YO42). What about hybrid/remote working? Remote & Hybrid working is supported, with flexibility depending on customer and delivery requirements. How many interviews? Following a screen with the Recruitment Team, you can expect a two stage interview process, one online and one in person. Important BPSS Check As part of our recruitment process and due to the nature of the work we do, all employees are required to undertake a BPSS check. While some employees may require further security clearance, the BPSS check is mandatory and all offers of employment are conditional upon successful completion. Have you made it this far? If you're still reading, there's a strong chance you might be our kind of person. Here's the thing, research suggests many women and underrepresented groups don't apply unless they meet every requirement. Even if you don't tick every box above, we encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes our team stronger and the stronger our team, the more successful we will be.
May 01, 2026
Full time
Phoenix enables digital transformation across the UK public sector, empowering organisations to innovate with cloud and hybrid infrastructures, data, AI, security and collaboration technologies. We are now hiring a Senior Azure AI Consultant who will be embedded within our AI practice and work directly with customers to help them adopt and scale AI capabilities. This is a fully customer facing role, focused on delivering structured advisory and enablement engagements that span strategy, architecture and hands on implementation of Microsoft AI platforms. You will act as a trusted advisor, combining strong consulting skills with deep technical expertise. You will be responsible for delivering end to end AI engagements independently, from discovery and design through to deployment and configuration, while working closely with the Practice Lead and Technical Architects to shape and refine Phoenix's AI offerings. What will you be doing? Lead structured AI advisory and enablement engagements, including AI readiness assessments, use case discovery workshops and Centre of Excellence (CoE) programmes. Deliver end to end enablement for Microsoft AI platforms, with a strong focus on Microsoft Foundry and Azure OpenAI Service. Design, deploy and configure Azure AI solutions hands on, ensuring customers have working reference environments they can build upon. Facilitate executive level workshops and stakeholder sessions to identify AI opportunities and develop business cases. Develop AI adoption roadmaps, governance frameworks and technical reference architectures. Act as a trusted advisor to senior customer stakeholders, translating business challenges into practical AI enabled solutions. Work closely with the AI Practice Lead and Technical Architects to design, refine and improve repeatable engagement frameworks and service offerings. Produce high quality customer deliverables including strategy documents, technical designs, deployment guides and assessment reports. Stay current with Microsoft AI platform developments, emerging capabilities and wider industry trends. Provide regular feedback on customer needs, market trends and opportunities for new AI services. Support pre sales activity including discovery calls, technical demonstrations, proposal input and customer presentations. What are we looking for? Strong customer facing consulting skills with the ability to build trust at senior stakeholder level. Excellent communication, presentation and workshop facilitation skills. Proven ability to lead and deliver complex technical engagements independently. Strong hands on experience deploying and configuring Azure AI services, particularly Microsoft Foundry and Azure OpenAI. Solid understanding of AI and GenAI concepts including RAG architectures, agents, prompt engineering and responsible AI principles. Experience working across Azure infrastructure fundamentals to support AI workloads end to end. Commercial awareness and ability to contribute effectively to pre sales and service shaping activities. Strategic thinker with a continuous improvement mindset and strong problem solving skills. Consultancy or professional services background preferred. Public sector experience (e.g. councils, NHS, education, charities or blue light services) desirable. SC clearance, or eligibility to obtain SC clearance, desirable. Practical stuff Where is the role based? Primary location is our HQ in Pocklington (YO42). What about hybrid/remote working? Remote & Hybrid working is supported, with flexibility depending on customer and delivery requirements. How many interviews? Following a screen with the Recruitment Team, you can expect a two stage interview process, one online and one in person. Important BPSS Check As part of our recruitment process and due to the nature of the work we do, all employees are required to undertake a BPSS check. While some employees may require further security clearance, the BPSS check is mandatory and all offers of employment are conditional upon successful completion. Have you made it this far? If you're still reading, there's a strong chance you might be our kind of person. Here's the thing, research suggests many women and underrepresented groups don't apply unless they meet every requirement. Even if you don't tick every box above, we encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes our team stronger and the stronger our team, the more successful we will be.
