You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.# Do not track signals# Clear GIFS, Pixel Tags and other technologies# Third party analytics and tracking# Contacting of House Supervisor page is loaded Front of House Supervisorlocations: Hard Rock Cafe Piccadilly Circus London United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R636Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: Job Description: The Cafe Supervisor is responsible for assisting the management team with the day-to-day operations of the Cafe, ensuring Guest satisfaction, while supporting all Departments, including the Line, Prep, Dish, Receiving, Inside Expo, Outside Expo, Bar, Servers, Hosts, Bussers, Retail and Sales/Banquets. The Cafe Supervisor communicates with the Managers on a daily basis, reviews the daily functions and events, validates the execution of Hard Rock recipes, validates the execution of steps of service and ensures ticket times are adhered to, while coaching the overall delivery of an amplified experience in order to create Raving Fans of our Guests. PEOPLE: Continuously provides Employees with verbal recognition, direction and support Communicates with Employees to keep them informed of Cafe, Regional and Corporate procedures Communicates with Managers to evaluate work procedures, review standards, identify methods for increasing efficiency or effectiveness and respond proactively to any needs that have arisen Mentors new Employees by presenting them with information about their job and the company Trains and empowers Employees to exercise good judgment to make decisions regarding service, food quality and Guest satisfaction by adhering to company training standards Ensure Employees follow safety, sanitation and security procedures Listens to comments, criticisms, and feedback from Guests, Employees and other Managers to gain an understanding of areas of strength and opportunity to improve personal/Cafe/Retail performance Greets Employees as they begin their shift to promote an atmosphere Communicates with Managers to ensure that departmental opening, swing, closing and cleaning duties were completed up-to-standard Performs Employees' tasks such as preparing Menu items, bussing tables and serving food to help Employees and ensure the quality of the Guest experience Prepares Cafe and Employees for shift and ensures the place is ready to open according to standards GUEST EXPERIENCE: Performs 100% table visits to ensure guest satisfaction Greets all guests and models the use of 10-5-First and Last Resolves guest complaints with MOD Listen's to guests requests and needs and communicates to the Management team Understands SMG, Mystery Shop and Review Pro and uses analytics to improve the guest experience Observes Employees' while they work to ensure adherence to policy and positive guest experience Performs Employees' tasks such as helping in the Rock Shop, preparing menu items, bussing tables, running drinks and serving food to ensure the quality of the guest experience SALES: Builds business/market share by thinking of new ways to promote Company and new programs that will bring in business, and by participating in local events to increase sales and profits Inspects product levels and storage areas to determine if enough product is on hand and to maintain proper storage, rotation, freshness of product and sanitation conditions Monitors sales (F&B, Alcohol and Retail) by the hour and reports information to team PROFITS: Monitors food, beverage and labor costs using established methods to meet goals, reports findings to Manager Observes food prep by watching Employees' portion, cook, and heat items to ensure correctness of recipe, temperature and quality Inspects, tastes and touches food to ensure freshness, proper temperature, and recipe adherence during Line Checks Validates all Comps and Discounts through inspection via table visit (only Managers are allowed to complete a Comp) Expedites food preparation by checking lead times and monitoring ticket times to ensure that food is prepared and served timely MINIMUM REQUIREMENTS: Proficiency communicating (speaking, reading, and writing) in English, bilingual preferred Proficiency in relevant technology (POS, KDS, FreshTxt/Open Table, etc.) Proficiency in and can demonstrate Menu/Beverage/Retail knowledge Food/Alcohol Certifications up to date High school diploma or equivalency required Minimum of 1-2 year hospitality industry experience preferred
May 14, 2026
Full time
You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.# Do not track signals# Clear GIFS, Pixel Tags and other technologies# Third party analytics and tracking# Contacting of House Supervisor page is loaded Front of House Supervisorlocations: Hard Rock Cafe Piccadilly Circus London United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R636Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: Job Description: The Cafe Supervisor is responsible for assisting the management team with the day-to-day operations of the Cafe, ensuring Guest satisfaction, while supporting all Departments, including the Line, Prep, Dish, Receiving, Inside Expo, Outside Expo, Bar, Servers, Hosts, Bussers, Retail and Sales/Banquets. The Cafe Supervisor communicates with the Managers on a daily basis, reviews the daily functions and events, validates the execution of Hard Rock recipes, validates the execution of steps of service and ensures ticket times are adhered to, while coaching the overall delivery of an amplified experience in order to create Raving Fans of our Guests. PEOPLE: Continuously provides Employees with verbal recognition, direction and support Communicates with Employees to keep them informed of Cafe, Regional and Corporate procedures Communicates with Managers to evaluate work procedures, review standards, identify methods for increasing efficiency or effectiveness and respond proactively to any needs that have arisen Mentors new Employees by presenting them with information about their job and the company Trains and empowers Employees to exercise good judgment to make decisions regarding service, food quality and Guest satisfaction by adhering to company training standards Ensure Employees follow safety, sanitation and security procedures Listens to comments, criticisms, and feedback from Guests, Employees and other Managers to gain an understanding of areas of strength and opportunity to improve personal/Cafe/Retail performance Greets Employees as they begin their shift to promote an atmosphere Communicates with Managers to ensure that departmental opening, swing, closing and cleaning duties were completed up-to-standard Performs Employees' tasks such as preparing Menu items, bussing tables and serving food to help Employees and ensure the quality of the Guest experience Prepares Cafe and Employees for shift and ensures the place is ready to open according to standards GUEST EXPERIENCE: Performs 100% table visits to ensure guest satisfaction Greets all guests and models the use of 10-5-First and Last Resolves guest complaints with MOD Listen's to guests requests and needs and communicates to the Management team Understands SMG, Mystery Shop and Review Pro and uses analytics to improve the guest experience Observes Employees' while they work to ensure adherence to policy and positive guest experience Performs Employees' tasks such as helping in the Rock Shop, preparing menu items, bussing tables, running drinks and serving food to ensure the quality of the guest experience SALES: Builds business/market share by thinking of new ways to promote Company and new programs that will bring in business, and by participating in local events to increase sales and profits Inspects product levels and storage areas to determine if enough product is on hand and to maintain proper storage, rotation, freshness of product and sanitation conditions Monitors sales (F&B, Alcohol and Retail) by the hour and reports information to team PROFITS: Monitors food, beverage and labor costs using established methods to meet goals, reports findings to Manager Observes food prep by watching Employees' portion, cook, and heat items to ensure correctness of recipe, temperature and quality Inspects, tastes and touches food to ensure freshness, proper temperature, and recipe adherence during Line Checks Validates all Comps and Discounts through inspection via table visit (only Managers are allowed to complete a Comp) Expedites food preparation by checking lead times and monitoring ticket times to ensure that food is prepared and served timely MINIMUM REQUIREMENTS: Proficiency communicating (speaking, reading, and writing) in English, bilingual preferred Proficiency in relevant technology (POS, KDS, FreshTxt/Open Table, etc.) Proficiency in and can demonstrate Menu/Beverage/Retail knowledge Food/Alcohol Certifications up to date High school diploma or equivalency required Minimum of 1-2 year hospitality industry experience preferred
Impact Recruitment are recruiting for an experienced Moulding Machine Setter / Team Lead to join one of our clients on a permanent basis in Leicester. This is an excellent opportunity to join a long-established and highly reputable injection moulding manufacturer, producing complex precision mouldings for industries including EV, renewables, transformer, and power conversion markets. Role: Moulding Machine Setter / Team Lead Hours: Monday - Thursday 3:00pm - 11:00pm Friday 1:30pm - 8:00pm Location: Blaby, Leicester Salary: 36,000 - 40,000 + Annual Bonus Duties: Set and operate injection moulding machines across a range of tooling setups Fit and set both insert and full mould tools safely and efficiently Carry out tool changes, machine start-ups, and process optimisation Complete first-off inspections and ensure components meet quality standards Troubleshoot moulding and processing issues to minimise downtime and defects Perform basic maintenance, cleaning, and upkeep of mould tools and machinery Support and oversee a small team of 4 operators on shift Ensure cycle times, production targets, and operator utilisation are achieved Maintain safe working practices and high housekeeping standards (5S) Operate machines when required during quieter setting periods Requirements: Previous experience setting and operating injection moulding machines Experience working with mould tools, tool changes, and process adjustments Leadership or supervisory experience is preferred, although strong time-served setters will also be considered Positive attitude with good organisation and communication skills What's On Offer: Permanent full-time opportunity with a long-established manufacturer Competitive salary dependent on experience Opportunity to step into a leadership-focused position Annual bonus Training and long-term development opportunities within the business If you are interested in this opportunity, please apply with an up-to-date CV. Impact Recruitment are acting as an employment agency on behalf of our client.
May 14, 2026
Full time
Impact Recruitment are recruiting for an experienced Moulding Machine Setter / Team Lead to join one of our clients on a permanent basis in Leicester. This is an excellent opportunity to join a long-established and highly reputable injection moulding manufacturer, producing complex precision mouldings for industries including EV, renewables, transformer, and power conversion markets. Role: Moulding Machine Setter / Team Lead Hours: Monday - Thursday 3:00pm - 11:00pm Friday 1:30pm - 8:00pm Location: Blaby, Leicester Salary: 36,000 - 40,000 + Annual Bonus Duties: Set and operate injection moulding machines across a range of tooling setups Fit and set both insert and full mould tools safely and efficiently Carry out tool changes, machine start-ups, and process optimisation Complete first-off inspections and ensure components meet quality standards Troubleshoot moulding and processing issues to minimise downtime and defects Perform basic maintenance, cleaning, and upkeep of mould tools and machinery Support and oversee a small team of 4 operators on shift Ensure cycle times, production targets, and operator utilisation are achieved Maintain safe working practices and high housekeeping standards (5S) Operate machines when required during quieter setting periods Requirements: Previous experience setting and operating injection moulding machines Experience working with mould tools, tool changes, and process adjustments Leadership or supervisory experience is preferred, although strong time-served setters will also be considered Positive attitude with good organisation and communication skills What's On Offer: Permanent full-time opportunity with a long-established manufacturer Competitive salary dependent on experience Opportunity to step into a leadership-focused position Annual bonus Training and long-term development opportunities within the business If you are interested in this opportunity, please apply with an up-to-date CV. Impact Recruitment are acting as an employment agency on behalf of our client.
Cleaner Chester - CH4 9QT Mon - Friday 17:00 - 21:00 Pay: £12.71 p/h We are currently looking for a reliable and hardworking Cleaner to join our team, helping to maintain a clean, safe, and welcoming environment. Duties & Responsibilities General cleaning duties including sweeping, mopping, vacuuming, and dusting Deliver specialist cleaning processes for industrial jigs, furnishings, floorings and other surfaces/areas as requested by Supervisors, Team Leaders Emptying bins and disposing of waste correctly Replenishing cleaning supplies and consumables Following health & safety and COSHH guidelines at all times Reporting any maintenance issues or hazards Requirements Previous cleaning experience Ability to work independently and manage time effectively Good attention to detail Reliable, punctual, and trustworthy Ability to follow instructions and health & safety procedures Desirable Experience within commercial buildings, offices, schools, or social housing Basic knowledge of cleaning products and equipment
May 14, 2026
Contractor
Cleaner Chester - CH4 9QT Mon - Friday 17:00 - 21:00 Pay: £12.71 p/h We are currently looking for a reliable and hardworking Cleaner to join our team, helping to maintain a clean, safe, and welcoming environment. Duties & Responsibilities General cleaning duties including sweeping, mopping, vacuuming, and dusting Deliver specialist cleaning processes for industrial jigs, furnishings, floorings and other surfaces/areas as requested by Supervisors, Team Leaders Emptying bins and disposing of waste correctly Replenishing cleaning supplies and consumables Following health & safety and COSHH guidelines at all times Reporting any maintenance issues or hazards Requirements Previous cleaning experience Ability to work independently and manage time effectively Good attention to detail Reliable, punctual, and trustworthy Ability to follow instructions and health & safety procedures Desirable Experience within commercial buildings, offices, schools, or social housing Basic knowledge of cleaning products and equipment
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details
May 14, 2026
Full time
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details
May 14, 2026
Full time
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details
A leading facilities management company in Belfast is looking for a dedicated leader to manage cleaning operations. Candidates should have supervisory experience, strong leadership skills, and a commitment to high standards. The role includes training team members, managing schedules, and conducting quality audits to ensure compliance with health and safety regulations. The position offers a salary of £34,000, 25 days annual leave, and various employee benefits, promoting a dynamic and supportive work environment.
May 14, 2026
Full time
A leading facilities management company in Belfast is looking for a dedicated leader to manage cleaning operations. Candidates should have supervisory experience, strong leadership skills, and a commitment to high standards. The role includes training team members, managing schedules, and conducting quality audits to ensure compliance with health and safety regulations. The position offers a salary of £34,000, 25 days annual leave, and various employee benefits, promoting a dynamic and supportive work environment.
A retail management company in Taunton is seeking a Cleaning Manager to lead their Cleaning team. The role involves overseeing cleaning operations, managing staff rotas, training, and ensuring compliance with HR practices. Candidates should have experience in a managerial or supervisory role within cleaning or a related field. The position offers an inclusive and welcoming environment with a focus on customer service and flexibility in working hours.
May 14, 2026
Full time
A retail management company in Taunton is seeking a Cleaning Manager to lead their Cleaning team. The role involves overseeing cleaning operations, managing staff rotas, training, and ensuring compliance with HR practices. Candidates should have experience in a managerial or supervisory role within cleaning or a related field. The position offers an inclusive and welcoming environment with a focus on customer service and flexibility in working hours.
Overview Atlas FM is looking to recruit a Cleaning Supervisor to work on client premises in Ringwood, Hampshire (BH24 1JY). The role is Monday-Friday, 18:30-21:00 with an hourly rate of £12.94. The successful candidate will supervise a cleaning team and ensure high cleaning standards for the client. Benefits Full training and continuous support from Atlas, including on the job training, toolbox talks and development conversations. Access to the Stream financial wellbeing platform, providing real time wages, financial improvement information and retail discounts. Opportunity to progress within Atlas. Learning and development tailored to personal interests. Free sustainable uniform. Work in a supportive, team focused environment. Responsibilities Deliver cleaning specification to client's standards. Provide high standard customer care across shift hours. Operate site equipment and manage cleaning supplies. Replenish consumables such as paper towels, soap, toilet paper and bin liners. Empty litter bins into appropriate waste and recycling containers. Maintain health and safety standards. Collaborate with the team to meet client needs. Requirements Cleaning experience and ability to carry out the physical aspects of the role. Positive and friendly attitude, good social skills and the ability to deliver service with a smile. Basic level of spoken English for safety and client communication. Right to work in the UK. Local to the area (Ringwood). Equal Opportunities Statement Atlas commits to be an Equal Opportunities Employer and as such aims to ensure that no employee or job applicant receives less favourable treatment or is placed at a disadvantage by imposed conditions or requirements which cannot be shown to be justified because of a protected characteristic. Atlas strives to see its workforce broadly reflecting the community in which its operation is based.
May 14, 2026
Full time
Overview Atlas FM is looking to recruit a Cleaning Supervisor to work on client premises in Ringwood, Hampshire (BH24 1JY). The role is Monday-Friday, 18:30-21:00 with an hourly rate of £12.94. The successful candidate will supervise a cleaning team and ensure high cleaning standards for the client. Benefits Full training and continuous support from Atlas, including on the job training, toolbox talks and development conversations. Access to the Stream financial wellbeing platform, providing real time wages, financial improvement information and retail discounts. Opportunity to progress within Atlas. Learning and development tailored to personal interests. Free sustainable uniform. Work in a supportive, team focused environment. Responsibilities Deliver cleaning specification to client's standards. Provide high standard customer care across shift hours. Operate site equipment and manage cleaning supplies. Replenish consumables such as paper towels, soap, toilet paper and bin liners. Empty litter bins into appropriate waste and recycling containers. Maintain health and safety standards. Collaborate with the team to meet client needs. Requirements Cleaning experience and ability to carry out the physical aspects of the role. Positive and friendly attitude, good social skills and the ability to deliver service with a smile. Basic level of spoken English for safety and client communication. Right to work in the UK. Local to the area (Ringwood). Equal Opportunities Statement Atlas commits to be an Equal Opportunities Employer and as such aims to ensure that no employee or job applicant receives less favourable treatment or is placed at a disadvantage by imposed conditions or requirements which cannot be shown to be justified because of a protected characteristic. Atlas strives to see its workforce broadly reflecting the community in which its operation is based.
Seasonal Housekeeping Supervisor - Egham Are you an experienced housekeeping or cleaning supervisor looking for a temporary role during the busy summer period? Or are you currently a student at Royal Holloway, University of London looking to gain some experience in Supervising? Are you organised, proactive and interested in housekeeping, cleaning operations or soft facilities management? Are you look click apply for full job details
May 14, 2026
Seasonal
Seasonal Housekeeping Supervisor - Egham Are you an experienced housekeeping or cleaning supervisor looking for a temporary role during the busy summer period? Or are you currently a student at Royal Holloway, University of London looking to gain some experience in Supervising? Are you organised, proactive and interested in housekeeping, cleaning operations or soft facilities management? Are you look click apply for full job details
Integrated Health Care Management
Sleaford, Lincolnshire
Make A Difference Everyday Magna House Hospital, situated in Sleaford, Lincolnshire, offers compassionate mental health care with 29 beds across four newly refurbished acute wards for both males and females. We are dedicated to promoting positive patient experiences and sustainable recovery, guided by an Acute Pathway philosophy. The hospital's exceptional facilities include single-sex accommodation with en-suite bedrooms, comfortable living spaces, quiet areas, and private gardens. We are seeking a organised and experienced Support Services Manager to join our team! Main function of the job To organise and oversee daily operations of the following staff teams: - Catering Housekeeping Maintenance Responsible for coordinating the functions within these teams to ensure standards are met and the highest quality services are delivered achieving maximum efficiency and effective coordination between all departments of the hospital maintaining a safe environment for patients, visitors and staff. Catering Through the head chef/catering supervisor ensure the following are carried out to the expected standard and time frame. o The preparation of all meals of the service to an acceptable standard. o To manage staff and operate within the designated budget and ensure supervision and training of all staff working within the kitchen. o Ensure hygiene and health and safety are maintained within the kitchen area. o Create and maintain cooking and cleaning regimes (daily, weekly, periodically etc) for all areas of the kitchen in line with the Company's quality philosophy. EHO, Better Food Safer Business. o To ensure that any special dietary meals are prepared Housekeeping To ensure that the housekeeping staff attend to the following and maintain high standards at all times - o To ensure full privacy and dignity for each resident when entering their room o To ensure all housekeeping storage cupboards and trolleys containing cleaning fluids and supplies are stocked and kept locked at all times. o To ensure chemical supplies are available and order new stock where required o To order bedding and towels etc. as and when required o To ensure that all cleaning equipment and materials are not left unattended. o To ensure that all soap and hand gel dispensers are refilled when necessary. o To ensure adequate supply of hand towels and toilet rolls at all times o To clean areas in line with the cleaning schedule. o To keep all records of domestic work completed in the appropriate book or document each shift. Maintenance Through the Maintenance Supervisor ensure all routine maintenance work and general repair work is carried out in a timely manner Regularly update the maintenance log spreadsheet to ensure accurate reporting of outstanding maintenance items each Monday Monitor and ensure all required checks are carried out and the documentation is completed correctly Ensure all required certification is in place at the due time Ensure vehicles are being maintained to an acceptable standard and paperwork is being completed correctly Ensure maintenance on-call is in in place and working effectively General Manage staff accommodation ensuring rooms are ready in a timely manner Provide and arrange cover for breaks and unplanned absence as required Produce, manage and maintain the rotas for each department in a timely manner, checking planned absences are covered and unplanned are managed to ensure continuity and consistency of service. Report any changes to the Administrator immediately to ensure Civica is updated. Providing support with the recruitment, induction and training of staff to the departments in all aspects of their work in each location. Timely appraisals, supervision, probation reviews and performance management of staff ensuring the required documentation is completed correctly and any follow up actions are dealt with Manage absence Coordinate deliveries to the hospital Manage the invoicing through the regular updating of the invoice tracker, obtaining departmental head sign off and Hospital Director sign off before sending through to head office Manage the requisition process ensuring goods are ordered, logged on the tracker and monitored for timely delivery Reporting to Hospital Administrator weekly regarding relevant data/information required for the weekly senior team meeting report Participate in patient meetings as required Manage and monitor stock levels to ensure optimum levels are maintained To maintain effective budgetary/financial control of departments. Ensure staff teams maintain the safety of the hospital, staff, visitors and patients through adherence to policies and local protocols affecting the departments at all times (including keys, radios, alarms, fire, patient access) Ensure patient confidentiality is maintained at all times. Keep up to date with policies and local operating procedures and ensure these are disseminated to the teams Ensure work areas are tidy and presentable Ensure adherence to relevant legal, health and safety regulations and guidelines Leading, monitoring, motivating and inspiring the team; providing guidance and support Continual review and improvement of services. Maintain client and business confidentiality at all times. To liaise with appropriate head office departments when required. Personal Specification Catering qualification to QCF level 3 or equivalent minimum. Food hygiene certificate Previous supervisory experience Good communication skills, both written and verbal Highly organized Knowledge/experience of health and safety legislation Demonstrating the ability to be proactive and lead and develop teams. Problem solving aptitude Fast paced work ethic. Ability to work on own initiative while being a team player. Why Join Us? Access to mandatory training with opportunities for further professional development and career growth Auto enrolment Pension Career development opportunities Eligibility for blue light card
May 14, 2026
Full time
Make A Difference Everyday Magna House Hospital, situated in Sleaford, Lincolnshire, offers compassionate mental health care with 29 beds across four newly refurbished acute wards for both males and females. We are dedicated to promoting positive patient experiences and sustainable recovery, guided by an Acute Pathway philosophy. The hospital's exceptional facilities include single-sex accommodation with en-suite bedrooms, comfortable living spaces, quiet areas, and private gardens. We are seeking a organised and experienced Support Services Manager to join our team! Main function of the job To organise and oversee daily operations of the following staff teams: - Catering Housekeeping Maintenance Responsible for coordinating the functions within these teams to ensure standards are met and the highest quality services are delivered achieving maximum efficiency and effective coordination between all departments of the hospital maintaining a safe environment for patients, visitors and staff. Catering Through the head chef/catering supervisor ensure the following are carried out to the expected standard and time frame. o The preparation of all meals of the service to an acceptable standard. o To manage staff and operate within the designated budget and ensure supervision and training of all staff working within the kitchen. o Ensure hygiene and health and safety are maintained within the kitchen area. o Create and maintain cooking and cleaning regimes (daily, weekly, periodically etc) for all areas of the kitchen in line with the Company's quality philosophy. EHO, Better Food Safer Business. o To ensure that any special dietary meals are prepared Housekeeping To ensure that the housekeeping staff attend to the following and maintain high standards at all times - o To ensure full privacy and dignity for each resident when entering their room o To ensure all housekeeping storage cupboards and trolleys containing cleaning fluids and supplies are stocked and kept locked at all times. o To ensure chemical supplies are available and order new stock where required o To order bedding and towels etc. as and when required o To ensure that all cleaning equipment and materials are not left unattended. o To ensure that all soap and hand gel dispensers are refilled when necessary. o To ensure adequate supply of hand towels and toilet rolls at all times o To clean areas in line with the cleaning schedule. o To keep all records of domestic work completed in the appropriate book or document each shift. Maintenance Through the Maintenance Supervisor ensure all routine maintenance work and general repair work is carried out in a timely manner Regularly update the maintenance log spreadsheet to ensure accurate reporting of outstanding maintenance items each Monday Monitor and ensure all required checks are carried out and the documentation is completed correctly Ensure all required certification is in place at the due time Ensure vehicles are being maintained to an acceptable standard and paperwork is being completed correctly Ensure maintenance on-call is in in place and working effectively General Manage staff accommodation ensuring rooms are ready in a timely manner Provide and arrange cover for breaks and unplanned absence as required Produce, manage and maintain the rotas for each department in a timely manner, checking planned absences are covered and unplanned are managed to ensure continuity and consistency of service. Report any changes to the Administrator immediately to ensure Civica is updated. Providing support with the recruitment, induction and training of staff to the departments in all aspects of their work in each location. Timely appraisals, supervision, probation reviews and performance management of staff ensuring the required documentation is completed correctly and any follow up actions are dealt with Manage absence Coordinate deliveries to the hospital Manage the invoicing through the regular updating of the invoice tracker, obtaining departmental head sign off and Hospital Director sign off before sending through to head office Manage the requisition process ensuring goods are ordered, logged on the tracker and monitored for timely delivery Reporting to Hospital Administrator weekly regarding relevant data/information required for the weekly senior team meeting report Participate in patient meetings as required Manage and monitor stock levels to ensure optimum levels are maintained To maintain effective budgetary/financial control of departments. Ensure staff teams maintain the safety of the hospital, staff, visitors and patients through adherence to policies and local protocols affecting the departments at all times (including keys, radios, alarms, fire, patient access) Ensure patient confidentiality is maintained at all times. Keep up to date with policies and local operating procedures and ensure these are disseminated to the teams Ensure work areas are tidy and presentable Ensure adherence to relevant legal, health and safety regulations and guidelines Leading, monitoring, motivating and inspiring the team; providing guidance and support Continual review and improvement of services. Maintain client and business confidentiality at all times. To liaise with appropriate head office departments when required. Personal Specification Catering qualification to QCF level 3 or equivalent minimum. Food hygiene certificate Previous supervisory experience Good communication skills, both written and verbal Highly organized Knowledge/experience of health and safety legislation Demonstrating the ability to be proactive and lead and develop teams. Problem solving aptitude Fast paced work ethic. Ability to work on own initiative while being a team player. Why Join Us? Access to mandatory training with opportunities for further professional development and career growth Auto enrolment Pension Career development opportunities Eligibility for blue light card
About The Company OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. About The Role Days of working: Monday, Tuesday, Wednesday, Thursday, Friday. Occasional Saturdays if required. Key responsibilities Ensure all rotas are in place to cover the needs of the operation taking into account peak periods. Review rota on site on a regular basis. Establish a thorough understanding of the site specifications for the site you are responsible for and monitor the frequencies of all activities. Review of the specification on a regular basis alongside the customer. Ensure that cleaning standards are met to the specification by the completion of cleaning activity. Provide cover for cleaners who are absent or on holiday. Arrange and complete audits with the customer. Ensure all audit scores are an accurate reflection of the standard on site. Agree and action any next steps and work to implement these in a timely manner. Check all machinery when on site. Report any issues immediately to the Line Manager/Compliance Manager/Account Director. Ensure all documentation is completed effectively for all equipment. Maintain an effective working relationship with the customer by ensuring Next Steps are Met. Meet the customer at each site visit and update them with any relevant information. Respond to any customer feedback in a professional and timely manner. Maintain confidentiality at all times and establish and maintain a good reputation with the customer. Identify opportunities to develop services on sites. Take a proactive approach to improving the services offered to the customer. Ensure you submit timesheets / holiday and sickness forms within the given timescales. Work with the Line Manager to support to effectively carry out disciplinary and grievance hearings. Effectively manage new starters, ensuring their applications and correct identification are with Lot Manager within agreed timescales. Monitor absence levels on sites and engage with Lot Manager to reduce any ongoing absence issues. Identify any training needs for staff where necessary. Liaise with head office on training requirements. Complete appropriate training documentation and records. Qualifications and experience required Able to demonstrate customer focus. Leadership qualities. Ability to demonstrate strong personal integrity. Demonstrates attention to detail. A minimum of 2 years' experience in cleaning supervision. Experience of team leading. Experience of dealing with customers in an educational environment. Equal opportunities statement We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
May 14, 2026
Full time
About The Company OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. About The Role Days of working: Monday, Tuesday, Wednesday, Thursday, Friday. Occasional Saturdays if required. Key responsibilities Ensure all rotas are in place to cover the needs of the operation taking into account peak periods. Review rota on site on a regular basis. Establish a thorough understanding of the site specifications for the site you are responsible for and monitor the frequencies of all activities. Review of the specification on a regular basis alongside the customer. Ensure that cleaning standards are met to the specification by the completion of cleaning activity. Provide cover for cleaners who are absent or on holiday. Arrange and complete audits with the customer. Ensure all audit scores are an accurate reflection of the standard on site. Agree and action any next steps and work to implement these in a timely manner. Check all machinery when on site. Report any issues immediately to the Line Manager/Compliance Manager/Account Director. Ensure all documentation is completed effectively for all equipment. Maintain an effective working relationship with the customer by ensuring Next Steps are Met. Meet the customer at each site visit and update them with any relevant information. Respond to any customer feedback in a professional and timely manner. Maintain confidentiality at all times and establish and maintain a good reputation with the customer. Identify opportunities to develop services on sites. Take a proactive approach to improving the services offered to the customer. Ensure you submit timesheets / holiday and sickness forms within the given timescales. Work with the Line Manager to support to effectively carry out disciplinary and grievance hearings. Effectively manage new starters, ensuring their applications and correct identification are with Lot Manager within agreed timescales. Monitor absence levels on sites and engage with Lot Manager to reduce any ongoing absence issues. Identify any training needs for staff where necessary. Liaise with head office on training requirements. Complete appropriate training documentation and records. Qualifications and experience required Able to demonstrate customer focus. Leadership qualities. Ability to demonstrate strong personal integrity. Demonstrates attention to detail. A minimum of 2 years' experience in cleaning supervision. Experience of team leading. Experience of dealing with customers in an educational environment. Equal opportunities statement We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
We're currently recruiting an ambitious Chef to help us create exceptional food experiences for Chartwells on a part time basis contracted to 30 hours per week. As a Chef, you will be responsible for preparing and serving the kind of food that truly brightens our clients' and customers' days, all within the market-leading food service company in the UK. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift patterns will be: Other Please note: This role is contracted to 44.6 weeks per year Could you bring your passion and culinary skill to Chartwells? Here's what you need to know before applying: Your key responsibilities will include: Preparing delicious, high-quality food that delights our clients and customers Overseeing and implementing menu changes Identifying opportunities to improve our food services Listening and acting on customer feedback to consistently improve our food services Supporting with the creation of new menus and creative food concepts Representing Chartwells and maintaining a positive brand image Monitoring inventories to keep our kitchens well-stocked Overseeing kitchen cleaning responsibilities to maintain hygiene standards Complying with Food Handling, Hygiene and Health and Satefty regulations Our ideal Chef will: Be passionate about great-tasting food and exceptional customer service Hold a City & Guilds 706/1 & 2 or NVQ equivalent Have experience supervising a team Have experience in a similar Chef role Hold a Food Hygiene certificate Have a flexible approach to working Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children. Job Reference: com BU Schools Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
May 14, 2026
Full time
We're currently recruiting an ambitious Chef to help us create exceptional food experiences for Chartwells on a part time basis contracted to 30 hours per week. As a Chef, you will be responsible for preparing and serving the kind of food that truly brightens our clients' and customers' days, all within the market-leading food service company in the UK. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift patterns will be: Other Please note: This role is contracted to 44.6 weeks per year Could you bring your passion and culinary skill to Chartwells? Here's what you need to know before applying: Your key responsibilities will include: Preparing delicious, high-quality food that delights our clients and customers Overseeing and implementing menu changes Identifying opportunities to improve our food services Listening and acting on customer feedback to consistently improve our food services Supporting with the creation of new menus and creative food concepts Representing Chartwells and maintaining a positive brand image Monitoring inventories to keep our kitchens well-stocked Overseeing kitchen cleaning responsibilities to maintain hygiene standards Complying with Food Handling, Hygiene and Health and Satefty regulations Our ideal Chef will: Be passionate about great-tasting food and exceptional customer service Hold a City & Guilds 706/1 & 2 or NVQ equivalent Have experience supervising a team Have experience in a similar Chef role Hold a Food Hygiene certificate Have a flexible approach to working Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children. Job Reference: com BU Schools Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
My Client based in SKELMERSDALE, is seeking Front of house Clearner. Temp to Perm role Monday to Friday 6am to 6pm 12.71PH General Role Maintain a safe and professional approach while working on site. Ensure all allocated tasks are completed to the correct frequency & a high standard. Comply with all documentation and systems relevant to your position within the company, e.g. ensuring cleaning sign off records are fully & correctly completed. Ensure all the required documentation is fully and correctly completed. Comply with all reasonable requests from Supervisors/Managers. Comply with all ISS and Client rules, regulations and policies. Carry out your tasks as per the specification. Report any incomplete work to your Supervisor together with the reason. If interested please Apply Below
May 13, 2026
Contractor
My Client based in SKELMERSDALE, is seeking Front of house Clearner. Temp to Perm role Monday to Friday 6am to 6pm 12.71PH General Role Maintain a safe and professional approach while working on site. Ensure all allocated tasks are completed to the correct frequency & a high standard. Comply with all documentation and systems relevant to your position within the company, e.g. ensuring cleaning sign off records are fully & correctly completed. Ensure all the required documentation is fully and correctly completed. Comply with all reasonable requests from Supervisors/Managers. Comply with all ISS and Client rules, regulations and policies. Carry out your tasks as per the specification. Report any incomplete work to your Supervisor together with the reason. If interested please Apply Below
Job description ARC Recruitment are recruiting for an experienced Injection Moulding Technician / Supervisor to join our client on a permanent basis in the Leicester Area This is an excellent opportunity to join a well-established and highly reputable manufacturer, working with advanced materials across specialist industries. Role: Moulding Machine Setter / Supervisor Hours: Monday - Thursday 14:00 -20:00 & Saturday and Sunday 0800 - 16:00 (40hrs per week) Daily Duties: • Set and fit both insert and full tools across a range of injection moulding machines • Ensure machines are running efficiently with zero defects or rework • Achieve and exceed cycle time targets • Carry out first-off inspections to ensure quality standards are met • Perform basic maintenance and cleaning of tools and machinery • Maintain 100% uptime through proactive machine care • Operate multiple machines when required • Maintain a clean, safe, and organised working environment Requirements: • Proven experience setting moulding machines • Experience with multi-cavity, hot runner, and hot tip systems • Ability to set new tools from scratch and optimise performance • Strong knowledge of engineering polymers and processing techniques • Experience working towards quality and production targets • Understanding of Lean manufacturing and/or 5S (advantageous) • Previous experience leading or supporting a team is desirable • Self-motivated, organised, and able to use initiative • Positive and proactive attitude If you are interested in this opportunity, please apply with an up-to-date CV. ARC Recruitment are acting as an employment agency on behalf of our client.
May 13, 2026
Full time
Job description ARC Recruitment are recruiting for an experienced Injection Moulding Technician / Supervisor to join our client on a permanent basis in the Leicester Area This is an excellent opportunity to join a well-established and highly reputable manufacturer, working with advanced materials across specialist industries. Role: Moulding Machine Setter / Supervisor Hours: Monday - Thursday 14:00 -20:00 & Saturday and Sunday 0800 - 16:00 (40hrs per week) Daily Duties: • Set and fit both insert and full tools across a range of injection moulding machines • Ensure machines are running efficiently with zero defects or rework • Achieve and exceed cycle time targets • Carry out first-off inspections to ensure quality standards are met • Perform basic maintenance and cleaning of tools and machinery • Maintain 100% uptime through proactive machine care • Operate multiple machines when required • Maintain a clean, safe, and organised working environment Requirements: • Proven experience setting moulding machines • Experience with multi-cavity, hot runner, and hot tip systems • Ability to set new tools from scratch and optimise performance • Strong knowledge of engineering polymers and processing techniques • Experience working towards quality and production targets • Understanding of Lean manufacturing and/or 5S (advantageous) • Previous experience leading or supporting a team is desirable • Self-motivated, organised, and able to use initiative • Positive and proactive attitude If you are interested in this opportunity, please apply with an up-to-date CV. ARC Recruitment are acting as an employment agency on behalf of our client.
? About Us Harris Garrard Academy is a school that disrupts the status quo in order to drive social mobility for our young people. Our academic results have placed us in the top 10% nationally for secondary and 5% for our primary phase; transforming students' lives forever. We are located in the wider South Thamesmead area and are accessible by fantastic rail and bus transport links (we are on the Elizabeth Line, Bus Superloop bus route). The academy's stunning working environment is within a purpose built school designed by Norman Foster and nominated for the Stirling Prize for architecture in 2004. Our vision is clear: nothing is impossible and everything is possible, irrespective of personal characteristics or background. Every problem has a solution. We believe we are more robust, resilient and determined as a team than as a group of individuals. We support, challenge and hold each other to account at all levels within the academy to ensure that our students achieve their potential, are motivated, engaged and fully prepared for life beyond our academy. As one of Harris's successful all through academies, staff at all levels belong to a strong, cohesive team working with Executive Principal Wayne Barnett and Head of Academy Kristen Gringeri and the wider SLT team. Staff can expect to grow with us as we continue to innovate and evolve as an academy. With ample opportunity to build on CPD, your potential is limitless with us. ? Summary Are you looking to support your local academy? We are looking for a Premises Manager to manage the Premises Team responsible for the upkeep, care, maintenance, health and safety of the academy, with the direction and leadership of the Estates Manager and Head of Academy. This role will cover both our primary and secondary sites. ? Main Areas of Responsibility Your responsibilities will include: All people management aspects of the premises team, including recruitment, performance management and training, and scheduling, prioritising and supervising their work Supervising all work completed by outside agencies on the premises and grounds Building and refurbishing areas of the academy as required, and maintaining, decorating and repairing the premises within the team's capabilities, including contributing personally to these activities Ensuring academy vehicles are maintained, serviced and cleaned Providing technical and craft support to teaching staff within the capability of the team Inspecting internal and external fabric of the buildings, initiating reparation of defects and prioritising necessary repairs Liaising with relevant staff on all matters of security during the academy day and out of hours Overseeing deliveries to the site as appropriate Overseeing the production and delivery of a planned programme of maintenance and repair of buildings Ensuring that all facilities for teaching and learning are as high quality as possible Managing community use and bookings of the premises, ensuring that a caretaking and facilities management service is provided to customers Ensuring that sites and building comply with highest levels of security with regard to safeguarding at all times Ensuring site and buildings related health and safety systems and processes are of high quality and reporting on these to relevant staff Inspecting the condition and quality of premises, taking action to address any issues Managing the security and opening/closing of the building, including security systems Qualifications & Experience We would like to hear from you if you have: Relevant degree or equivalent qualifications/experience Knowledge of Health and Safety legislation and requirements Training in relevant Health and Safety requirements Sound training in one or more of plumbing, general and ground maintenance, electrical/building maintenance, heating systems (or sound experience of same) Knowledge of the operation of heating, ventilating systems and common causes of malfunctions. Knowledge of maintenance and security systems and procedures Knowledge of procurement procedures for service level agreements Knowledge of supervisory skills Understanding of appropriate cleaning methods and standards Demonstrable experience of working in an inner city school or educational establishment with children and young people Considerable general maintenance experience Considerable experience in dealing with external contractors Successful experience of managing a team of premises staff Experience in obtaining best value for money when managing budgets Experience in managing premises budgets Experience of managing large building projects Experience of successfully managing a variety of events Experience in managing service level agreements ensuring good value for money The ability for some heavy lifting, with physical fitness appropriate to tasks required The ability to deal with emergencies occurring outside normal working hours ? Professional Development & Benefits Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includesour Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more abouton our website. Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volu
May 13, 2026
Full time
? About Us Harris Garrard Academy is a school that disrupts the status quo in order to drive social mobility for our young people. Our academic results have placed us in the top 10% nationally for secondary and 5% for our primary phase; transforming students' lives forever. We are located in the wider South Thamesmead area and are accessible by fantastic rail and bus transport links (we are on the Elizabeth Line, Bus Superloop bus route). The academy's stunning working environment is within a purpose built school designed by Norman Foster and nominated for the Stirling Prize for architecture in 2004. Our vision is clear: nothing is impossible and everything is possible, irrespective of personal characteristics or background. Every problem has a solution. We believe we are more robust, resilient and determined as a team than as a group of individuals. We support, challenge and hold each other to account at all levels within the academy to ensure that our students achieve their potential, are motivated, engaged and fully prepared for life beyond our academy. As one of Harris's successful all through academies, staff at all levels belong to a strong, cohesive team working with Executive Principal Wayne Barnett and Head of Academy Kristen Gringeri and the wider SLT team. Staff can expect to grow with us as we continue to innovate and evolve as an academy. With ample opportunity to build on CPD, your potential is limitless with us. ? Summary Are you looking to support your local academy? We are looking for a Premises Manager to manage the Premises Team responsible for the upkeep, care, maintenance, health and safety of the academy, with the direction and leadership of the Estates Manager and Head of Academy. This role will cover both our primary and secondary sites. ? Main Areas of Responsibility Your responsibilities will include: All people management aspects of the premises team, including recruitment, performance management and training, and scheduling, prioritising and supervising their work Supervising all work completed by outside agencies on the premises and grounds Building and refurbishing areas of the academy as required, and maintaining, decorating and repairing the premises within the team's capabilities, including contributing personally to these activities Ensuring academy vehicles are maintained, serviced and cleaned Providing technical and craft support to teaching staff within the capability of the team Inspecting internal and external fabric of the buildings, initiating reparation of defects and prioritising necessary repairs Liaising with relevant staff on all matters of security during the academy day and out of hours Overseeing deliveries to the site as appropriate Overseeing the production and delivery of a planned programme of maintenance and repair of buildings Ensuring that all facilities for teaching and learning are as high quality as possible Managing community use and bookings of the premises, ensuring that a caretaking and facilities management service is provided to customers Ensuring that sites and building comply with highest levels of security with regard to safeguarding at all times Ensuring site and buildings related health and safety systems and processes are of high quality and reporting on these to relevant staff Inspecting the condition and quality of premises, taking action to address any issues Managing the security and opening/closing of the building, including security systems Qualifications & Experience We would like to hear from you if you have: Relevant degree or equivalent qualifications/experience Knowledge of Health and Safety legislation and requirements Training in relevant Health and Safety requirements Sound training in one or more of plumbing, general and ground maintenance, electrical/building maintenance, heating systems (or sound experience of same) Knowledge of the operation of heating, ventilating systems and common causes of malfunctions. Knowledge of maintenance and security systems and procedures Knowledge of procurement procedures for service level agreements Knowledge of supervisory skills Understanding of appropriate cleaning methods and standards Demonstrable experience of working in an inner city school or educational establishment with children and young people Considerable general maintenance experience Considerable experience in dealing with external contractors Successful experience of managing a team of premises staff Experience in obtaining best value for money when managing budgets Experience in managing premises budgets Experience of managing large building projects Experience of successfully managing a variety of events Experience in managing service level agreements ensuring good value for money The ability for some heavy lifting, with physical fitness appropriate to tasks required The ability to deal with emergencies occurring outside normal working hours ? Professional Development & Benefits Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includesour Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more abouton our website. Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volu
About the Role We are seeking an experienced and hands-on Cleaning Operations Manager to oversee cleaning services across multiple sites. This is a key role responsible for maintaining high standards, ensuring compliance, and leading teams to deliver consistent, high-quality service. You will take ownership of day-to-day operations, working closely with both clients and internal teams to drive performance, resolve issues, and continuously improve service delivery. Key Responsibilities Lead, manage, and develop cleaning teams across assigned sites Plan and oversee daily, weekly, and periodic cleaning schedules Conduct regular site inspections, audits, and quality checks Ensure full compliance with COSHH, health and safety, and company procedures Manage staffing levels, including recruitment, rotas, and training Act as the main point of contact for clients, handling feedback and resolving issues promptly Monitor stock, equipment, and budgets to ensure efficient operations Produce regular reports on performance, standards, and compliance About You Proven experience in a Cleaning Manager, Cleaning Supervisor, or Soft Services role Strong leadership skills with the ability to motivate and manage teams Good working knowledge of cleaning standards, COSHH, and health and safety regulations Experience conducting audits, inspections, and managing performance Excellent communication and client-facing skills Organised, proactive, and able to manage multiple priorities What s on Offer Company Vehicle Opportunity to manage and shape cleaning operations across multiple sites Supportive working environment with opportunities for progression A role where you can make a direct impact on service quality and team performance Apply To apply, please submit your CV or contact us for a confidential discussion.
May 13, 2026
Full time
About the Role We are seeking an experienced and hands-on Cleaning Operations Manager to oversee cleaning services across multiple sites. This is a key role responsible for maintaining high standards, ensuring compliance, and leading teams to deliver consistent, high-quality service. You will take ownership of day-to-day operations, working closely with both clients and internal teams to drive performance, resolve issues, and continuously improve service delivery. Key Responsibilities Lead, manage, and develop cleaning teams across assigned sites Plan and oversee daily, weekly, and periodic cleaning schedules Conduct regular site inspections, audits, and quality checks Ensure full compliance with COSHH, health and safety, and company procedures Manage staffing levels, including recruitment, rotas, and training Act as the main point of contact for clients, handling feedback and resolving issues promptly Monitor stock, equipment, and budgets to ensure efficient operations Produce regular reports on performance, standards, and compliance About You Proven experience in a Cleaning Manager, Cleaning Supervisor, or Soft Services role Strong leadership skills with the ability to motivate and manage teams Good working knowledge of cleaning standards, COSHH, and health and safety regulations Experience conducting audits, inspections, and managing performance Excellent communication and client-facing skills Organised, proactive, and able to manage multiple priorities What s on Offer Company Vehicle Opportunity to manage and shape cleaning operations across multiple sites Supportive working environment with opportunities for progression A role where you can make a direct impact on service quality and team performance Apply To apply, please submit your CV or contact us for a confidential discussion.
Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and always maintain a professional demeanour? Can you keep a positive mindset with any challenge that comes your way? Apply now! We are seeking an experienced and adaptable Security Officer to safeguard a prominent facility in London. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential. Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary. Role Security Officer Pay Rate: £14.85 per hour Shift Pattern: Monday - Friday 09:00 - 21:00 Location: London W1S 1JD Role Requirements: SIA License Benefits Cycle to work salary sacrifice scheme Company Pension scheme Life Assurance benefits Progression, training, and development opportunities Discounted gym membership Discounts at major retailers and travel suppliers Restaurant and Supermarket vouchers Cinema tickets Access to 24/7 free Employee Assistance programme Must have Valid SIA licence Good customer service and communication skills Proven work experience as a Security Officer (min 1 year) Professional attitude and appearance Have an ability to deliver succinct and clear verbal and written reports where necessary. Ability to be resourceful and proactive when issues arise Excellent organizational skills Experience within a Corporate Security (min 1 year) Surveillance skills and detail orientation 5-year checkable work history IT literate- Ability to operate detecting systems and emergency equipment Main Duties Act as a point of contact and information centre to staff and visitors. Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email. Report any issues to the supervisor or duty manager Always conduct yourself in a professional manner Respond to emergencies Deal with conflict in an appropriate manner if required Write up incidents to the standard expected by Management Carry out ID checks Be vigilant to the Health and Safety risks Work on own initiative Ensures that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members. We are an equal opportunity employer and comply with all relevant laws and regulations and do not discriminate on any protected characteristic including race, colour, religion, gender, gender identity or expression, age, disability, or any other characteristic protected by law. We respect diversity and foster an inclusive workplace where every individual is valued.
May 13, 2026
Full time
Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and always maintain a professional demeanour? Can you keep a positive mindset with any challenge that comes your way? Apply now! We are seeking an experienced and adaptable Security Officer to safeguard a prominent facility in London. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential. Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary. Role Security Officer Pay Rate: £14.85 per hour Shift Pattern: Monday - Friday 09:00 - 21:00 Location: London W1S 1JD Role Requirements: SIA License Benefits Cycle to work salary sacrifice scheme Company Pension scheme Life Assurance benefits Progression, training, and development opportunities Discounted gym membership Discounts at major retailers and travel suppliers Restaurant and Supermarket vouchers Cinema tickets Access to 24/7 free Employee Assistance programme Must have Valid SIA licence Good customer service and communication skills Proven work experience as a Security Officer (min 1 year) Professional attitude and appearance Have an ability to deliver succinct and clear verbal and written reports where necessary. Ability to be resourceful and proactive when issues arise Excellent organizational skills Experience within a Corporate Security (min 1 year) Surveillance skills and detail orientation 5-year checkable work history IT literate- Ability to operate detecting systems and emergency equipment Main Duties Act as a point of contact and information centre to staff and visitors. Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email. Report any issues to the supervisor or duty manager Always conduct yourself in a professional manner Respond to emergencies Deal with conflict in an appropriate manner if required Write up incidents to the standard expected by Management Carry out ID checks Be vigilant to the Health and Safety risks Work on own initiative Ensures that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members. We are an equal opportunity employer and comply with all relevant laws and regulations and do not discriminate on any protected characteristic including race, colour, religion, gender, gender identity or expression, age, disability, or any other characteristic protected by law. We respect diversity and foster an inclusive workplace where every individual is valued.
About The Job An opportunity has arisen for a Spa Supervisor to join the Jumeirah Carlton Tower. The main duties and responsibilities of this role are: Assist the Spa Manager in handling payroll duties with accuracy, adhering to timelines and Jumeirah requirements. Lead staff training sessions to ensure staff knowledge of products and treatments are coordinating with Spa Brands. Track Spa and Fitness quality scores (Medallia, LQA, Trip Advisor) and create and implement action plans as necessary. Monitor the performance of Spa GSE, supervising, disciplining, and guiding employees as needed. Conduct monthly performance reviews for GSE based on established KPIs, tracking their performance, and providing feedback. Conduct daily briefings with GSE and therapist teams. About you The ideal candidate for this position will have the following experience and qualifications: Problem solving abilities. Leadership and team management skills Creativity A Detail orientated approach. Project Management Skills About the Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: Supportive and inclusive work environment Access to Learning & Development programmes and clear career pathways Opportunities for internal mobility within our global network Colleague discounts on food, beverage, and hotel stays worldwide Health care and insurance benefits Locally competitive salary and incentive structure Dry Cleaning of uniform or Business attire Meals on Duty Employee Assistance Program Wellness Benefits - Chiropodist, Flu Jabs, and more!
May 13, 2026
Full time
About The Job An opportunity has arisen for a Spa Supervisor to join the Jumeirah Carlton Tower. The main duties and responsibilities of this role are: Assist the Spa Manager in handling payroll duties with accuracy, adhering to timelines and Jumeirah requirements. Lead staff training sessions to ensure staff knowledge of products and treatments are coordinating with Spa Brands. Track Spa and Fitness quality scores (Medallia, LQA, Trip Advisor) and create and implement action plans as necessary. Monitor the performance of Spa GSE, supervising, disciplining, and guiding employees as needed. Conduct monthly performance reviews for GSE based on established KPIs, tracking their performance, and providing feedback. Conduct daily briefings with GSE and therapist teams. About you The ideal candidate for this position will have the following experience and qualifications: Problem solving abilities. Leadership and team management skills Creativity A Detail orientated approach. Project Management Skills About the Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: Supportive and inclusive work environment Access to Learning & Development programmes and clear career pathways Opportunities for internal mobility within our global network Colleague discounts on food, beverage, and hotel stays worldwide Health care and insurance benefits Locally competitive salary and incentive structure Dry Cleaning of uniform or Business attire Meals on Duty Employee Assistance Program Wellness Benefits - Chiropodist, Flu Jabs, and more!
Deputy Manager - Daytime hours Wetherby, West Yorkshire, 5 days over 7 - daytime, Permanent role, 30-33,000, 33 days holiday, staff discounts, qualifications available, + bonus, free parking, Following yet another successful year our client is recruiting for an experienced deputy manager to support the Catering manager in the day to day and business operations of multiple caf s at this popular venue. As a key member of this loyal and experienced site management team you will enjoy a fast-paced daytime role and adapt to the seasonal demands: Daily engagement with hospitality team leaders and supervisors Proactive communication with kitchen teams across outlets Stock management and delivery co-ordination Ensuring compliance, health & safety and operational standards Managing administration, rotas and operational efficiencies Collaborating with wider management team Problem solving across the department from facility needs such as cleaning and minor repairs to customer service Coaching, mentoring and developing staff, hospitality team leaders and restaurant supervisors As the successful Deputy Catering Manager you will be looking to work daytime hours without compromising your career! You will: Have leadership skills and be able to mentor a large and diverse catering team. Care about the details and deliver excellent customer service in a hospitality environment Be able to efficiently balance business needs, people management and operational delivery These skills could have been gained through the management of various departments within the catering, leisure or tourism sectors. This would be an ideal role if you thrive in busy environments and will particularly appeal to candidates who enjoy being part of a business where loyalty is valued, performance is recognised and careers are built over time. You will join a forward-thinking, established Wetherby-based organisation known for its positive culture or rewarding loyalty and performance, its low staff turnover and its commitment to work-life balance with benefits including: a bonus scheme, industry recognised qualifications, enhanced holiday entitlements, daytime shifts 5 days over 7 and staff discounts. The management team is collaborative, supportive and experienced, creating a work environment where staff stay and grow. Benefits: Salary of 30-33,000 depending on experience 33 days holiday Daytime hours with some evening event work Time off in lieu Permanent role - 5 days over 7 Access to Industry recognised qualifications 50% off food 25% off shopping Free entry for family Discretionary profit bonus scheme Free parking Training and progression Pension Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy. Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion.
May 13, 2026
Full time
Deputy Manager - Daytime hours Wetherby, West Yorkshire, 5 days over 7 - daytime, Permanent role, 30-33,000, 33 days holiday, staff discounts, qualifications available, + bonus, free parking, Following yet another successful year our client is recruiting for an experienced deputy manager to support the Catering manager in the day to day and business operations of multiple caf s at this popular venue. As a key member of this loyal and experienced site management team you will enjoy a fast-paced daytime role and adapt to the seasonal demands: Daily engagement with hospitality team leaders and supervisors Proactive communication with kitchen teams across outlets Stock management and delivery co-ordination Ensuring compliance, health & safety and operational standards Managing administration, rotas and operational efficiencies Collaborating with wider management team Problem solving across the department from facility needs such as cleaning and minor repairs to customer service Coaching, mentoring and developing staff, hospitality team leaders and restaurant supervisors As the successful Deputy Catering Manager you will be looking to work daytime hours without compromising your career! You will: Have leadership skills and be able to mentor a large and diverse catering team. Care about the details and deliver excellent customer service in a hospitality environment Be able to efficiently balance business needs, people management and operational delivery These skills could have been gained through the management of various departments within the catering, leisure or tourism sectors. This would be an ideal role if you thrive in busy environments and will particularly appeal to candidates who enjoy being part of a business where loyalty is valued, performance is recognised and careers are built over time. You will join a forward-thinking, established Wetherby-based organisation known for its positive culture or rewarding loyalty and performance, its low staff turnover and its commitment to work-life balance with benefits including: a bonus scheme, industry recognised qualifications, enhanced holiday entitlements, daytime shifts 5 days over 7 and staff discounts. The management team is collaborative, supportive and experienced, creating a work environment where staff stay and grow. Benefits: Salary of 30-33,000 depending on experience 33 days holiday Daytime hours with some evening event work Time off in lieu Permanent role - 5 days over 7 Access to Industry recognised qualifications 50% off food 25% off shopping Free entry for family Discretionary profit bonus scheme Free parking Training and progression Pension Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy. Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion.
CLEANING TEAM LEADERS NEEDED! SUMMER UNIVERSITY STUDENT ACCOMMODATION! JOBS STARTING JUNE 2026! 9am to 3pm SHIFTS WITH OVERTIME AVAILABLE! EAST LONDON, MILE END. 16.34 PER HOUR, INCLUDES HOLIDAY ALLOWANCE! 3-5 DAYS OUT OF 7 PER WEEK, ROTA BASIS! MUST BE OPEN TO WORK ANY DAYS OF THE WEEK, MONDAY TO SUNDAY! Your new company You will be working with a leading university based in East London, within their Estates and Facilities department.The team is responsible for providing a safe and efficient working environment for all university staff and students. EAF manages all building services and the strategic development of the estate, contributing to the delivery of the university's strategic and operational objectives. Your new role Checking student rooms and accommodation buildings to ensure all tasks are complete. Reporting any faulty items or repair issues. Supervising a team of 10 cleaners, ensuring all is going according to a time frame. Taking part in cleaning tasks when help is needed. Ensuring laundry operatives are taking away unclean bedsheets and delivering new ones on time. Working with Cleaning Supervisors to ensure all buildings, rooms, toilets and kitchens are up to standard - without fail! What you'll need to succeed Previous experience within the cleaning industry Strong communication and teamwork abilities. Keen attention to detail and a dedication to quality. Calm-natured and respectful of the university environment. What you'll get in return Attractive hourly rate! Opportunities for growth within the team. Supportive and cooperative team environment. Work within a model team and make a noticeable impact within your role! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 13, 2026
Seasonal
CLEANING TEAM LEADERS NEEDED! SUMMER UNIVERSITY STUDENT ACCOMMODATION! JOBS STARTING JUNE 2026! 9am to 3pm SHIFTS WITH OVERTIME AVAILABLE! EAST LONDON, MILE END. 16.34 PER HOUR, INCLUDES HOLIDAY ALLOWANCE! 3-5 DAYS OUT OF 7 PER WEEK, ROTA BASIS! MUST BE OPEN TO WORK ANY DAYS OF THE WEEK, MONDAY TO SUNDAY! Your new company You will be working with a leading university based in East London, within their Estates and Facilities department.The team is responsible for providing a safe and efficient working environment for all university staff and students. EAF manages all building services and the strategic development of the estate, contributing to the delivery of the university's strategic and operational objectives. Your new role Checking student rooms and accommodation buildings to ensure all tasks are complete. Reporting any faulty items or repair issues. Supervising a team of 10 cleaners, ensuring all is going according to a time frame. Taking part in cleaning tasks when help is needed. Ensuring laundry operatives are taking away unclean bedsheets and delivering new ones on time. Working with Cleaning Supervisors to ensure all buildings, rooms, toilets and kitchens are up to standard - without fail! What you'll need to succeed Previous experience within the cleaning industry Strong communication and teamwork abilities. Keen attention to detail and a dedication to quality. Calm-natured and respectful of the university environment. What you'll get in return Attractive hourly rate! Opportunities for growth within the team. Supportive and cooperative team environment. Work within a model team and make a noticeable impact within your role! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)