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fundraising and communication administrator
Amey Ltd
Rail Data Administrator
Amey Ltd Tinsley Green, Sussex
We are excited to offer a fantastic opportunity for a Permanent Rail Data Administrator to join our dynamic CEFA team at Crawley. 37.5hrs per week, Hybrid working with an expectation to be in the office at least once a week. In this role, you will provide a wide range of administrative support services to the Southern Planning and Management team. This will enable the Southern route to maximise efficiency and effectiveness and to ensure compliance with all relevant standards. Amey has worked continuously with Network Rail delivering aspects of the CEFA contracts since 2009, taking responsibility for the asset management and examination of different assets during this time. What You'll Do: Maintain and update records within various management information systems. Place orders with suppliers and sub-contractors for services. Undertake general team administrative duties as and when required to support the team. Distribute information and share information internally and externally to ensure customer needs are met. Receive and disseminate information to team members to ensure delivery of services. Maintain systems in an orderly manner. Assist in the preparation of documentation for briefings. Assist with the delivery of services to the client as prescribed by team leader / management. Collate data and produce reports as requested. Administer team SharePoint sites. Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities to roles like Senior Administrator or Planner. Training Opportunities: Unlock your potential with comprehensive training, including fully funded apprenticeship tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What You'll Bring: Experience in administration and/or data management. Comfortable using Microsoft Excel and PowerPoint Demonstrates a positive, proactive approach and willingness to learn If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Application Guidance At Amey, we value a culture ff diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to Sabi Suleman, our recruiter for this role, at (url removed) .
May 16, 2026
Full time
We are excited to offer a fantastic opportunity for a Permanent Rail Data Administrator to join our dynamic CEFA team at Crawley. 37.5hrs per week, Hybrid working with an expectation to be in the office at least once a week. In this role, you will provide a wide range of administrative support services to the Southern Planning and Management team. This will enable the Southern route to maximise efficiency and effectiveness and to ensure compliance with all relevant standards. Amey has worked continuously with Network Rail delivering aspects of the CEFA contracts since 2009, taking responsibility for the asset management and examination of different assets during this time. What You'll Do: Maintain and update records within various management information systems. Place orders with suppliers and sub-contractors for services. Undertake general team administrative duties as and when required to support the team. Distribute information and share information internally and externally to ensure customer needs are met. Receive and disseminate information to team members to ensure delivery of services. Maintain systems in an orderly manner. Assist in the preparation of documentation for briefings. Assist with the delivery of services to the client as prescribed by team leader / management. Collate data and produce reports as requested. Administer team SharePoint sites. Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities to roles like Senior Administrator or Planner. Training Opportunities: Unlock your potential with comprehensive training, including fully funded apprenticeship tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What You'll Bring: Experience in administration and/or data management. Comfortable using Microsoft Excel and PowerPoint Demonstrates a positive, proactive approach and willingness to learn If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Application Guidance At Amey, we value a culture ff diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to Sabi Suleman, our recruiter for this role, at (url removed) .
Office Angels
Graduate Administrator
Office Angels Chelmsford, Essex
Title: Graduate Administrator Location: Chelmsford Salary: 23,500 Days/ Hours of work: Monday - Friday, 09:00 - 17:00 Benefits On-site parking 25 days holiday plus bank holidays Frequent socials including Summer and Christmas parties Environmentally conscious - you'll be supplied with sustainable products Company lunches the last Friday of every month Opportunity to participate in local fundraising Long service awards Amazing in-house training The company A well established and professional company based in Chelmsford are looking for a Sales Support Assistant to support their Business Development and Agency team. You will be based in their head office but will be assisting the BDMs across the country. You will need be organised, proactive and have great communication skills. This is a great opportunity for someone to take their first steps into an office environment or someone to move onto the next part of their career. Duties Act as a main contact between BDMs, brokers and internal teams to resolve queries Produce reports on broker activity and BDM performance Process BDM visit reports, update records and share updates with stakeholders Support marketing activity including presentations, events, mailouts and new ideas Keep agency and broker data accurate across internal systems Manage onboarding for new agencies, from initial contact through to approval or cancellation Support broker portal setup, user access and issue resolution Assist with system rollouts (e.g. Open GI) and support new business visibility Identify and develop new broker opportunities through outreach and relationship building Increase broker engagement via social media and targeted communications Coordinate broker meetings and support quote follow-ups and pipeline tracking The ideal candidate Degree educated or equivalent experience Previous administration or customer service experience preferred Strong communication skills High level of attention to detail Ability to multitask Great team working skills Proactive and forward thinking Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 15, 2026
Full time
Title: Graduate Administrator Location: Chelmsford Salary: 23,500 Days/ Hours of work: Monday - Friday, 09:00 - 17:00 Benefits On-site parking 25 days holiday plus bank holidays Frequent socials including Summer and Christmas parties Environmentally conscious - you'll be supplied with sustainable products Company lunches the last Friday of every month Opportunity to participate in local fundraising Long service awards Amazing in-house training The company A well established and professional company based in Chelmsford are looking for a Sales Support Assistant to support their Business Development and Agency team. You will be based in their head office but will be assisting the BDMs across the country. You will need be organised, proactive and have great communication skills. This is a great opportunity for someone to take their first steps into an office environment or someone to move onto the next part of their career. Duties Act as a main contact between BDMs, brokers and internal teams to resolve queries Produce reports on broker activity and BDM performance Process BDM visit reports, update records and share updates with stakeholders Support marketing activity including presentations, events, mailouts and new ideas Keep agency and broker data accurate across internal systems Manage onboarding for new agencies, from initial contact through to approval or cancellation Support broker portal setup, user access and issue resolution Assist with system rollouts (e.g. Open GI) and support new business visibility Identify and develop new broker opportunities through outreach and relationship building Increase broker engagement via social media and targeted communications Coordinate broker meetings and support quote follow-ups and pipeline tracking The ideal candidate Degree educated or equivalent experience Previous administration or customer service experience preferred Strong communication skills High level of attention to detail Ability to multitask Great team working skills Proactive and forward thinking Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Get Staffed Online Recruitment Limited
Fundraising and Marketing Administrator
Get Staffed Online Recruitment Limited Redditch, Worcestershire
Fundraising and Marketing Administrator Location: Hybrid working 1 office day based in Redditch, Worcestershire and remainder working from home with openness to flexible working Hours: Part-Time, Permanent; 16 hours per week to be agreed with Line Manager Salary: £28,000 £32,000 (dependent on experience) (pro rata) Holiday: 30 days annual leave (pro rata) which includes 3 fixed days between Christmas and New Year, in addition to bank holidays Pension: Up to 8% employer contribution Line Management Responsibilities: None About Our Client Our client is the charity supporting the nursing and midwifery family through tough times. They provide grants, advice and a listening ear to nurses and midwives who may feel alone and are struggling to cope. They are a small and friendly team committed to ensuring no nurse or midwife faces tough times alone. The Role To provide efficient and holistic support across our client. This role will support various teams across the organisation, with a focus on giving colleagues the support they need to fulfil their roles as well as directly engaging with beneficiaries, nominators, coaching clients and award winners. The role will provide coordination of our client s Star Awards and provide support for fundraising and marketing activities. Person Profile This role would suit someone who is organised and is adept at following processes and procedures. The ideal candidate will be empathetic, have effective communication skills and a desire to support colleagues to fulfil their roles to the best of their ability. It will suit someone who is looking for variety in their work and brings a logical, methodical approach to prioritising their workload. Main Responsibilities Our Client s Star Awards Administration: Coordinate the processing of their Star Award nominations, from submission to fulfilment. Post awards packs for their Star Awards and ensuring they arrive in a timely manner. Communicate with nominators, recipients, and partners to ensure an exceptional experience. Maintain accurate nomination records and provide regular reports on activity and outcomes. Liaise with suppliers and external partners regarding award materials and distribution. Ensure all nomination data is recorded accurately and kept up to date in internal systems. Fundraising and Marketing Support: Support fundraising and marketing campaigns with logistical tasks. Maintain supporter and donor data within the CRM, ensuring accurate records. Assist with the production and distribution of fundraising materials and communications to supporters. Support event logistics, booking arrangements, and post-event follow-ups. Respond to fundraising and marketing enquiries by email and phone. Support donor stewardship activities, including thank you communications and recognition initiatives. Assist with the coordination of fundraising materials for partners, ensuring timely delivery and brand consistency. Coordinate meetings with partners and supporters, including scheduling and sending invitations. General Administrative and Cross-Team Support: Provide day-to-day administrative support to colleagues across the organisation. Assist with data entry, data cleansing, and routine database maintenance. Support the management of shared inboxes, ensuring queries are responded to or directed appropriately. Follow established processes and procedures to ensure consistency and accuracy in all tasks. Person Specification Skills, Knowledge and Experience Essential: Ability to adapt approach and communication style to suit the audience. Experience of supporting colleagues to achieve shared goals. Excellent attention to detail and accuracy in data entry and record keeping. Strong organisational and time management skills with ability to prioritise effectively. Proficiency in Microsoft Office (Word, Excel, Outlook, Teams). Experience working with CRM systems or databases. Strong written and verbal communication skills. Ability to handle confidential information sensitively and appropriately. Desirable: Experience working within a charity or healthcare-related organisation. Knowledge of fundraising, marketing or event administration. Personal Attributes: Highly organised with exceptional attention to detail. Friendly, professional and confident communicator. Flexible and adaptable able to work both independently and collaboratively. Proactive approach with willingness to take initiative. Empathy and alignment with our client s mission and values. Commitment to diversity, equality and inclusion. Your Cover Letter should include: Your notice period Your preferred working hours Why you re interested in working for our client Your relevant administrative / fundraising and marketing experience For this role, interviews will be held remotely on a rolling basis as and when applications come through. The deadline to apply for this role will be Thursday, 21st of May at midday. During the interview, there will also be the opportunity to ask the panel questions. There may potentially be an additional informal Teams call as part of the selection process.
May 14, 2026
Full time
Fundraising and Marketing Administrator Location: Hybrid working 1 office day based in Redditch, Worcestershire and remainder working from home with openness to flexible working Hours: Part-Time, Permanent; 16 hours per week to be agreed with Line Manager Salary: £28,000 £32,000 (dependent on experience) (pro rata) Holiday: 30 days annual leave (pro rata) which includes 3 fixed days between Christmas and New Year, in addition to bank holidays Pension: Up to 8% employer contribution Line Management Responsibilities: None About Our Client Our client is the charity supporting the nursing and midwifery family through tough times. They provide grants, advice and a listening ear to nurses and midwives who may feel alone and are struggling to cope. They are a small and friendly team committed to ensuring no nurse or midwife faces tough times alone. The Role To provide efficient and holistic support across our client. This role will support various teams across the organisation, with a focus on giving colleagues the support they need to fulfil their roles as well as directly engaging with beneficiaries, nominators, coaching clients and award winners. The role will provide coordination of our client s Star Awards and provide support for fundraising and marketing activities. Person Profile This role would suit someone who is organised and is adept at following processes and procedures. The ideal candidate will be empathetic, have effective communication skills and a desire to support colleagues to fulfil their roles to the best of their ability. It will suit someone who is looking for variety in their work and brings a logical, methodical approach to prioritising their workload. Main Responsibilities Our Client s Star Awards Administration: Coordinate the processing of their Star Award nominations, from submission to fulfilment. Post awards packs for their Star Awards and ensuring they arrive in a timely manner. Communicate with nominators, recipients, and partners to ensure an exceptional experience. Maintain accurate nomination records and provide regular reports on activity and outcomes. Liaise with suppliers and external partners regarding award materials and distribution. Ensure all nomination data is recorded accurately and kept up to date in internal systems. Fundraising and Marketing Support: Support fundraising and marketing campaigns with logistical tasks. Maintain supporter and donor data within the CRM, ensuring accurate records. Assist with the production and distribution of fundraising materials and communications to supporters. Support event logistics, booking arrangements, and post-event follow-ups. Respond to fundraising and marketing enquiries by email and phone. Support donor stewardship activities, including thank you communications and recognition initiatives. Assist with the coordination of fundraising materials for partners, ensuring timely delivery and brand consistency. Coordinate meetings with partners and supporters, including scheduling and sending invitations. General Administrative and Cross-Team Support: Provide day-to-day administrative support to colleagues across the organisation. Assist with data entry, data cleansing, and routine database maintenance. Support the management of shared inboxes, ensuring queries are responded to or directed appropriately. Follow established processes and procedures to ensure consistency and accuracy in all tasks. Person Specification Skills, Knowledge and Experience Essential: Ability to adapt approach and communication style to suit the audience. Experience of supporting colleagues to achieve shared goals. Excellent attention to detail and accuracy in data entry and record keeping. Strong organisational and time management skills with ability to prioritise effectively. Proficiency in Microsoft Office (Word, Excel, Outlook, Teams). Experience working with CRM systems or databases. Strong written and verbal communication skills. Ability to handle confidential information sensitively and appropriately. Desirable: Experience working within a charity or healthcare-related organisation. Knowledge of fundraising, marketing or event administration. Personal Attributes: Highly organised with exceptional attention to detail. Friendly, professional and confident communicator. Flexible and adaptable able to work both independently and collaboratively. Proactive approach with willingness to take initiative. Empathy and alignment with our client s mission and values. Commitment to diversity, equality and inclusion. Your Cover Letter should include: Your notice period Your preferred working hours Why you re interested in working for our client Your relevant administrative / fundraising and marketing experience For this role, interviews will be held remotely on a rolling basis as and when applications come through. The deadline to apply for this role will be Thursday, 21st of May at midday. During the interview, there will also be the opportunity to ask the panel questions. There may potentially be an additional informal Teams call as part of the selection process.
ALZHEIMERS SOCIETY
Fundraising Support Administrator
ALZHEIMERS SOCIETY Plymouth, Devon
About The Role Please note this is a full-time, office-based role. Every day at Alzheimer's Society, people affected by dementia turn to us for support, guidance and hope. As the UK's leading dementia charity, we provide information and support, fund research, improve care, and campaign for lasting change. Do you enjoy helping people? Are you someone who takes pride in delivering great support and keeping things organised? If so, this could be the role for you. Behind every donation and fundraising event is a team of people working together to make a difference. As a Fundraising Support Administrator, you will play an important part in helping us support our fundraisers, volunteers and supporters. You will join our Supporter Experience and Optimisation Team and work closely with the Fundraising Support Team Leaders. From processing donations and responding to enquiries, to resolving concerns with empathy and care, your work will help create a positive experience for everyone who connects with us. This is a varied and rewarding role for someone who enjoys problem solving, teamwork and working in a fast-moving environment where no two days are the same. What you'll be doing In this role, you will help keep our fundraising support activities running smoothly while delivering a positive experience for supporters, staff and volunteers. You will: - Process donations, complete financial administration and maintain accurate records - Respond to enquiries from supporters and colleagues in a professional and helpful way - Resolve complaints sensitively and help people feel listened to and supported - Support projects, team improvements and day-to-day administrative tasks - Organise and prioritise your workload while working collaboratively with colleagues across the organisation About you We are looking for someone who enjoys helping others and is motivated by delivering high quality work and support. You will be a positive and supportive team member with a genuine commitment to providing a great experience for supporters, staff and volunteers. Are you organised and detail-focused? Can you communicate clearly and build positive relationships with a wide range of people? Are you comfortable managing different priorities and working independently when needed? To succeed in this role, you will bring: - Strong IT skills and confidence using databases and Microsoft Office applications - Experience of financial processing, including cash handling and reconciliation - Excellent communication, organisation and timekeeping skills - The ability to manage projects, prioritise workloads and work independently - A proactive, inclusive and solution-focused approach with strong attention to detail At Alzheimer's Society, our people make a real difference every day. In return, we offer a supportive and inclusive environment, opportunities to learn and develop, and a range of benefits that support wellbeing and work-life balance. If you're excited about this role but your experience does not match every requirement, we would still love to hear from you. Interviews are provisionally planned to take place face to face during the week commencing 8th June. About Alzheimer's Society Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime. At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be. Together with our supporters, we're working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. Our commitment to Equity, Diversity, Inclusion & Belonging We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society. We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. Our hiring process During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer's Society Talent Acquisition Team via for application support or any adjustments you might need. To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice. We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice. We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website. Giving back to you Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.
May 14, 2026
Full time
About The Role Please note this is a full-time, office-based role. Every day at Alzheimer's Society, people affected by dementia turn to us for support, guidance and hope. As the UK's leading dementia charity, we provide information and support, fund research, improve care, and campaign for lasting change. Do you enjoy helping people? Are you someone who takes pride in delivering great support and keeping things organised? If so, this could be the role for you. Behind every donation and fundraising event is a team of people working together to make a difference. As a Fundraising Support Administrator, you will play an important part in helping us support our fundraisers, volunteers and supporters. You will join our Supporter Experience and Optimisation Team and work closely with the Fundraising Support Team Leaders. From processing donations and responding to enquiries, to resolving concerns with empathy and care, your work will help create a positive experience for everyone who connects with us. This is a varied and rewarding role for someone who enjoys problem solving, teamwork and working in a fast-moving environment where no two days are the same. What you'll be doing In this role, you will help keep our fundraising support activities running smoothly while delivering a positive experience for supporters, staff and volunteers. You will: - Process donations, complete financial administration and maintain accurate records - Respond to enquiries from supporters and colleagues in a professional and helpful way - Resolve complaints sensitively and help people feel listened to and supported - Support projects, team improvements and day-to-day administrative tasks - Organise and prioritise your workload while working collaboratively with colleagues across the organisation About you We are looking for someone who enjoys helping others and is motivated by delivering high quality work and support. You will be a positive and supportive team member with a genuine commitment to providing a great experience for supporters, staff and volunteers. Are you organised and detail-focused? Can you communicate clearly and build positive relationships with a wide range of people? Are you comfortable managing different priorities and working independently when needed? To succeed in this role, you will bring: - Strong IT skills and confidence using databases and Microsoft Office applications - Experience of financial processing, including cash handling and reconciliation - Excellent communication, organisation and timekeeping skills - The ability to manage projects, prioritise workloads and work independently - A proactive, inclusive and solution-focused approach with strong attention to detail At Alzheimer's Society, our people make a real difference every day. In return, we offer a supportive and inclusive environment, opportunities to learn and develop, and a range of benefits that support wellbeing and work-life balance. If you're excited about this role but your experience does not match every requirement, we would still love to hear from you. Interviews are provisionally planned to take place face to face during the week commencing 8th June. About Alzheimer's Society Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime. At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be. Together with our supporters, we're working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. Our commitment to Equity, Diversity, Inclusion & Belonging We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society. We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. Our hiring process During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer's Society Talent Acquisition Team via for application support or any adjustments you might need. To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice. We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice. We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website. Giving back to you Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.
Charity Horizons
Senior Relationship Fundraiser (Trusts, Major Donor and Individual Giving)
Charity Horizons Pontefract, Yorkshire
The Prince of Wales Hospice in Pontefract provides care for people with a life limiting illness and their loved ones - giving them comfort, dignity and personalised care. Their specialist palliative care, wellbeing support and practical help is there to support families every step of the way. I ve pinched some more time The doctors are brilliant; they tell it how it is. But the care from them and the nurses, they just kept going, kept persisting with the antibiotics. I ve still got cancer, but now I ve pinched a bit more time. I ve got lucky. (patient) We ve had the time to find out and understand Mum s wishes. We ve gone from complete blind panic to feeling just a little more prepared. (family of a patient) The Prince of Wales Hospice help over 1,600 local people a year. Due to limited Government funding, income from donations are vital to continue providing their services, which are entirely free of charge to patients and their families. This is a fantastic opportunity to join a passionate and ambitious team in a brand-new role. Are you an experienced fundraiser looking to lead and manage a small team? If so this could be the role for you! The Role As Senior Relationships Fundraiser you will manage a team of 3, including a Relationships Fundraiser (Individual Gifts), Relationship Fundraiser (Trusts and Major Donors) and a Fundraising Administrator. You will report into the Fundraising Manager and be responsible for delivering income to target, in line with the fundraising strategy. The main duties include: Work with the wider Income Generation and Marketing teams to develop a fundraising strategy, continually sharing insights, leads and opportunities to promote effective growth. Lead the development of income from trusts and foundations, major donors, regular givers, direct mail appeals, gifts in memory and gifts in wills. Hold regular, supportive 1:1 meetings and bi-annual performance reviews. Ensure all fundraising adheres to legislation and follows best practice. The Person We are looking for someone with proven experience in an income generation role. You will ideally have knowledge and understanding of donor motivations and high value fundraising principles. Experience in developing donor journeys, campaigns or funding proposals would also be desirable. Exceptional communication and interpersonal skills are vital in this role, along with the ability to coach and lead a small team. Previous management experience would be advantageous but is not essential. You must be experienced working to targets, budgeting, forecasting and financial reporting. As Senior Relationship Fundraiser you will inform key decisions, so the ability to analyse data to is essential. Why Prince of Wales Hospice? The Prince of Wales Hospice pride themselves on staff development and their compassionate, collaborative culture, which creates a positive working environment. The charities strong values contribute to the huge difference they make in the local community. In their last staff survey the result showed: Over 97% of employees were satisfied with their job. Over 95% of employees enjoy working with the people in the organisation. Everyone felt proud to work for the hospice. Everyone enjoys the work they do in the hospice. This role is permanent and is based in the hospice in Pontefract. If this sounds like the type of role and charity that could suit the next phase of your career, then please get in touch. To register your interest please apply here, or for more information contact Leanne or Jen at Charity Horizons. Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Leanne or Jen who will be happy to advise on this. Also, please let us know if you require any adaptations for your initial engagement with us. Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way. Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity, and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition, and pregnancy.
May 14, 2026
Full time
The Prince of Wales Hospice in Pontefract provides care for people with a life limiting illness and their loved ones - giving them comfort, dignity and personalised care. Their specialist palliative care, wellbeing support and practical help is there to support families every step of the way. I ve pinched some more time The doctors are brilliant; they tell it how it is. But the care from them and the nurses, they just kept going, kept persisting with the antibiotics. I ve still got cancer, but now I ve pinched a bit more time. I ve got lucky. (patient) We ve had the time to find out and understand Mum s wishes. We ve gone from complete blind panic to feeling just a little more prepared. (family of a patient) The Prince of Wales Hospice help over 1,600 local people a year. Due to limited Government funding, income from donations are vital to continue providing their services, which are entirely free of charge to patients and their families. This is a fantastic opportunity to join a passionate and ambitious team in a brand-new role. Are you an experienced fundraiser looking to lead and manage a small team? If so this could be the role for you! The Role As Senior Relationships Fundraiser you will manage a team of 3, including a Relationships Fundraiser (Individual Gifts), Relationship Fundraiser (Trusts and Major Donors) and a Fundraising Administrator. You will report into the Fundraising Manager and be responsible for delivering income to target, in line with the fundraising strategy. The main duties include: Work with the wider Income Generation and Marketing teams to develop a fundraising strategy, continually sharing insights, leads and opportunities to promote effective growth. Lead the development of income from trusts and foundations, major donors, regular givers, direct mail appeals, gifts in memory and gifts in wills. Hold regular, supportive 1:1 meetings and bi-annual performance reviews. Ensure all fundraising adheres to legislation and follows best practice. The Person We are looking for someone with proven experience in an income generation role. You will ideally have knowledge and understanding of donor motivations and high value fundraising principles. Experience in developing donor journeys, campaigns or funding proposals would also be desirable. Exceptional communication and interpersonal skills are vital in this role, along with the ability to coach and lead a small team. Previous management experience would be advantageous but is not essential. You must be experienced working to targets, budgeting, forecasting and financial reporting. As Senior Relationship Fundraiser you will inform key decisions, so the ability to analyse data to is essential. Why Prince of Wales Hospice? The Prince of Wales Hospice pride themselves on staff development and their compassionate, collaborative culture, which creates a positive working environment. The charities strong values contribute to the huge difference they make in the local community. In their last staff survey the result showed: Over 97% of employees were satisfied with their job. Over 95% of employees enjoy working with the people in the organisation. Everyone felt proud to work for the hospice. Everyone enjoys the work they do in the hospice. This role is permanent and is based in the hospice in Pontefract. If this sounds like the type of role and charity that could suit the next phase of your career, then please get in touch. To register your interest please apply here, or for more information contact Leanne or Jen at Charity Horizons. Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Leanne or Jen who will be happy to advise on this. Also, please let us know if you require any adaptations for your initial engagement with us. Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way. Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity, and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition, and pregnancy.
Cavell
Fundraising and Marketing Administrator
Cavell Astwood Bank, Worcestershire
Fundraising and Marketing Administrator Location: Hybrid working 1 office day based in Redditch, Worcestershire and remainder working from home with openness to flexible working Hours: Part-Time, Permanent; 16 hours per week to be agreed with Line Manager Salary: £28,000 £32,000 (dependent on experience) (pro rata) Holiday: Cavell offers 30 days annual leave (pro rata) which includes 3 fixed days between Christmas and New Year, in addition to bank holidays Pension: Up to 8% employer contribution Line Management Responsibilities: None About Cavell Cavell is the charity supporting the nursing and midwifery family through tough times. We provide grants, advice and a listening ear to nurses and midwives who may feel alone and are struggling to cope. We are a small and friendly team committed to ensuring no nurse or midwife faces tough times alone. The Role To provide efficient and holistic support across Cavell. This role will support various teams across the organisation, with a focus on giving colleagues the support they need to fulfil their roles as well as directly engaging with beneficiaries, nominators, coaching clients and award winners. The role will provide coordination of the Cavell Star Awards and provide support for fundraising and marketing activities. Person Profile This role would suit someone who is organised and is adept at following processes and procedures. The ideal candidate will be empathetic, have effective communication skills and a desire to support colleagues to fulfil their roles to the best of their ability. It will suit someone who is looking for variety in their work and brings a logical, methodical approach to prioritising their workload. Main Responsibilities Cavell Star Awards Administration: Coordinate the processing of Cavell Star Award nominations, from submission to fulfilment. Post awards packs for the Cavell Star Awards and ensuring they arrive in a timely manner. Communicate with nominators, recipients, and partners to ensure an exceptional experience. Maintain accurate nomination records and provide regular reports on activity and outcomes. Liaise with suppliers and external partners regarding award materials and distribution. Ensure all nomination data is recorded accurately and kept up to date in internal systems. Fundraising and Marketing Support: Support fundraising and marketing campaigns with logistical tasks. Maintain supporter and donor data within the CRM, ensuring accurate records. Assist with the production and distribution of fundraising materials and communications to supporters. Support event logistics, booking arrangements, and post-event follow-ups. Respond to fundraising and marketing enquiries by email and phone. Support donor stewardship activities, including thank you communications and recognition initiatives. Assist with the coordination of fundraising materials for partners, ensuring timely delivery and brand consistency. Coordinate meetings with partners and supporters, including scheduling and sending invitations. General Administrative and Cross-Team Support: Provide day-to-day administrative support to colleagues across the organisation. Assist with data entry, data cleansing, and routine database maintenance. Support the management of shared inboxes, ensuring queries are responded to or directed appropriately. Follow established processes and procedures to ensure consistency and accuracy in all tasks. Person Specification Skills, Knowledge and Experience Essential: Ability to adapt approach and communication style to suit the audience. Experience of supporting colleagues to achieve shared goals. Excellent attention to detail and accuracy in data entry and record keeping. Strong organisational and time management skills with ability to prioritise effectively. Proficiency in Microsoft Office (Word, Excel, Outlook, Teams). Experience working with CRM systems or databases. Strong written and verbal communication skills. Ability to handle confidential information sensitively and appropriately. Desirable: Experience working within a charity or healthcare-related organisation. Knowledge of fundraising, marketing or event administration. Personal Attributes: Highly organised with exceptional attention to detail. Friendly, professional and confident communicator. Flexible and adaptable able to work both independently and collaboratively. Proactive approach with willingness to take initiative. Empathy and alignment with Cavell s mission and values. Commitment to diversity, equality and inclusion. Your Cover Letter should include: Your notice period Your preferred working hours Why you re interested in working for Cavell Your relevant administrative / fundraising and marketing experience For this role, interviews will be held remotely on a rolling basis as and when applications come through. The deadline to apply for this role will be Thursday, 21st of May at midday. During the interview, there will also be the opportunity to ask the panel questions. There may potentially be an additional informal Teams call as part of the selection process.
May 14, 2026
Full time
Fundraising and Marketing Administrator Location: Hybrid working 1 office day based in Redditch, Worcestershire and remainder working from home with openness to flexible working Hours: Part-Time, Permanent; 16 hours per week to be agreed with Line Manager Salary: £28,000 £32,000 (dependent on experience) (pro rata) Holiday: Cavell offers 30 days annual leave (pro rata) which includes 3 fixed days between Christmas and New Year, in addition to bank holidays Pension: Up to 8% employer contribution Line Management Responsibilities: None About Cavell Cavell is the charity supporting the nursing and midwifery family through tough times. We provide grants, advice and a listening ear to nurses and midwives who may feel alone and are struggling to cope. We are a small and friendly team committed to ensuring no nurse or midwife faces tough times alone. The Role To provide efficient and holistic support across Cavell. This role will support various teams across the organisation, with a focus on giving colleagues the support they need to fulfil their roles as well as directly engaging with beneficiaries, nominators, coaching clients and award winners. The role will provide coordination of the Cavell Star Awards and provide support for fundraising and marketing activities. Person Profile This role would suit someone who is organised and is adept at following processes and procedures. The ideal candidate will be empathetic, have effective communication skills and a desire to support colleagues to fulfil their roles to the best of their ability. It will suit someone who is looking for variety in their work and brings a logical, methodical approach to prioritising their workload. Main Responsibilities Cavell Star Awards Administration: Coordinate the processing of Cavell Star Award nominations, from submission to fulfilment. Post awards packs for the Cavell Star Awards and ensuring they arrive in a timely manner. Communicate with nominators, recipients, and partners to ensure an exceptional experience. Maintain accurate nomination records and provide regular reports on activity and outcomes. Liaise with suppliers and external partners regarding award materials and distribution. Ensure all nomination data is recorded accurately and kept up to date in internal systems. Fundraising and Marketing Support: Support fundraising and marketing campaigns with logistical tasks. Maintain supporter and donor data within the CRM, ensuring accurate records. Assist with the production and distribution of fundraising materials and communications to supporters. Support event logistics, booking arrangements, and post-event follow-ups. Respond to fundraising and marketing enquiries by email and phone. Support donor stewardship activities, including thank you communications and recognition initiatives. Assist with the coordination of fundraising materials for partners, ensuring timely delivery and brand consistency. Coordinate meetings with partners and supporters, including scheduling and sending invitations. General Administrative and Cross-Team Support: Provide day-to-day administrative support to colleagues across the organisation. Assist with data entry, data cleansing, and routine database maintenance. Support the management of shared inboxes, ensuring queries are responded to or directed appropriately. Follow established processes and procedures to ensure consistency and accuracy in all tasks. Person Specification Skills, Knowledge and Experience Essential: Ability to adapt approach and communication style to suit the audience. Experience of supporting colleagues to achieve shared goals. Excellent attention to detail and accuracy in data entry and record keeping. Strong organisational and time management skills with ability to prioritise effectively. Proficiency in Microsoft Office (Word, Excel, Outlook, Teams). Experience working with CRM systems or databases. Strong written and verbal communication skills. Ability to handle confidential information sensitively and appropriately. Desirable: Experience working within a charity or healthcare-related organisation. Knowledge of fundraising, marketing or event administration. Personal Attributes: Highly organised with exceptional attention to detail. Friendly, professional and confident communicator. Flexible and adaptable able to work both independently and collaboratively. Proactive approach with willingness to take initiative. Empathy and alignment with Cavell s mission and values. Commitment to diversity, equality and inclusion. Your Cover Letter should include: Your notice period Your preferred working hours Why you re interested in working for Cavell Your relevant administrative / fundraising and marketing experience For this role, interviews will be held remotely on a rolling basis as and when applications come through. The deadline to apply for this role will be Thursday, 21st of May at midday. During the interview, there will also be the opportunity to ask the panel questions. There may potentially be an additional informal Teams call as part of the selection process.
Claranet
Senior DBA
Claranet
About Us Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. At Claranet, we go the extra mile with our people because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes a matching pension scheme, healthcare, dental, insurance, discounted gym memberships, and app-supported access, all designed to meet your individual needs. What makes us unique is Team Claranet our internal community that supports causes close to our employees hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We re proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. The Role Claranet is seeking a Senior Database Administrator (DBA) to join our Data and AI practice. You will play a key role in supporting and optimising MSSQL, MySQL, and Postgres database platforms across key strategic customer environments. From troubleshooting and monitoring to performance tuning, security, and database migrations, you will ensure the storage, processing, and quality of customer data while delivering large-scale data migration and modernisation projects. Key Responsibilities Optimise database platforms (MSSQL, MySQL, Postgres). Automate support activities including backups and patching. Deliver cloud-based solutions and large-scale modernisation projects. Engage in technical conversations with customers and deliver workshops. Technical Competencies (Essential): Proven experience with MSSQL, MySQL, and Postgres database solutions. Strong knowledge of High Availability and Always On Availability Groups. Comprehensive understanding of indexing and optimisation techniques for database performance tuning. Experience in automating, monitoring, and managing databases and deployments using toolsets. Behavioural Competencies (Essential): Positive, collaborative, and customer-focused mindset. Eagerness to learn new technologies and mentor others. NPPV3, UK CRB/DBS clearance (or ability to obtain). Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.
Oct 03, 2025
Full time
About Us Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. At Claranet, we go the extra mile with our people because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes a matching pension scheme, healthcare, dental, insurance, discounted gym memberships, and app-supported access, all designed to meet your individual needs. What makes us unique is Team Claranet our internal community that supports causes close to our employees hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We re proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. The Role Claranet is seeking a Senior Database Administrator (DBA) to join our Data and AI practice. You will play a key role in supporting and optimising MSSQL, MySQL, and Postgres database platforms across key strategic customer environments. From troubleshooting and monitoring to performance tuning, security, and database migrations, you will ensure the storage, processing, and quality of customer data while delivering large-scale data migration and modernisation projects. Key Responsibilities Optimise database platforms (MSSQL, MySQL, Postgres). Automate support activities including backups and patching. Deliver cloud-based solutions and large-scale modernisation projects. Engage in technical conversations with customers and deliver workshops. Technical Competencies (Essential): Proven experience with MSSQL, MySQL, and Postgres database solutions. Strong knowledge of High Availability and Always On Availability Groups. Comprehensive understanding of indexing and optimisation techniques for database performance tuning. Experience in automating, monitoring, and managing databases and deployments using toolsets. Behavioural Competencies (Essential): Positive, collaborative, and customer-focused mindset. Eagerness to learn new technologies and mentor others. NPPV3, UK CRB/DBS clearance (or ability to obtain). Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.
Home-Start Wandsworth
Operations Manager
Home-Start Wandsworth
The Operations Manager is a senior leadership role with Home-Start Wandsworth, responsible for overseeing the operational effectiveness of the organisation. They will work closely with the Managing Director, and other members of the leadership team, to ensure the success and long term sustainability of the charity. The role oversees the operational functions of the charity including HR, IT and Finance, as well as support of service development projects. The role also requires project management of grant applications, delivery and reporting, and plays a pivotal role in shaping how we measure, communicate and enhance the impact of our work. This is a strategic and hands-on leadership role. Key Responsibilities: Leadership To work collaboratively with the Managing Director and other senior leaders to deliver the objectives of the organisation. develop our services & ways of working to ensure the charity s long term sustainability. engage and motivate the team to work efficiently and effectively - according to the strategy policies and commitments we have signed up to. work closely with the Family Support Manager, to ensure our data needs are aligned with our Impact Measurements. contribute to strategic planning and collaborate with external advisors on specialist projects as required. Operations Oversee the implementation and development of operational policies and procedures, including GDPR, HR, Finance and IT. Ensure the systems, processes and policies the team are using are understood and working effectively and that ways of working are compliant with all current policies, or recommend changes as relevant. Manage the operations and ensure efficient use of resources. Manage the budget, reconciliation and year end accounting processes. Lead on operational projects and oversee office administration, tech support and premises management. Lead on Quality Assurance requirements related to operational delivery. Manage data collection and evaluation across multiple platforms including charity log. Produce tailored reports and insights for funders, Trustees and partners. Manage outsourced contracts. Organisational Development Lead on service development projects to support agreed strategies, priorities and commitments, working with other members of the team as relevant. Explore/recommend other service developments that would benefit the organisation by engagement with other Home-starts and relevant organisations. Grant Management Work closely with the Managing Director and Fundraising function to project manage grant and trust applications, deadlines and progress reports. To ensure effective monitoring of all grant & trust commitments & deliverables, liaising with other members of the team as appropriate. Deliver a regular report to the Board on performance against grants and trusts. Team Management Provide direction to the Business Support Administrator to enable effective and efficient running of the organisation. Manage staff and freelancers according to the Home-Start Wandsworth procedures, policies and values. Support effective management of any non home visiting Volunteers supporting the organisation s work. Line Management: Business Support Administrator Data specialist (freelance) Knowledge, Skills and Experience: Strategic thinker with the ability to manage multiple projects and priorities Proven experience in operations management Experience in financial management essential and using Xero is desirable Strong knowledge of service evaluation and data analysis Management experience of small/medium teams Solutions focussed team player Excellent written and verbal communication Flexible and adaptable to change Excellent organisational and project management skills Experience of using Charity Log or other database management systems. Knowledge of GDPR legislation Experience of Board level reporting against objectives and/or data led reporting Experience of working in the non-profit or community support sector is desirable
Oct 03, 2025
Full time
The Operations Manager is a senior leadership role with Home-Start Wandsworth, responsible for overseeing the operational effectiveness of the organisation. They will work closely with the Managing Director, and other members of the leadership team, to ensure the success and long term sustainability of the charity. The role oversees the operational functions of the charity including HR, IT and Finance, as well as support of service development projects. The role also requires project management of grant applications, delivery and reporting, and plays a pivotal role in shaping how we measure, communicate and enhance the impact of our work. This is a strategic and hands-on leadership role. Key Responsibilities: Leadership To work collaboratively with the Managing Director and other senior leaders to deliver the objectives of the organisation. develop our services & ways of working to ensure the charity s long term sustainability. engage and motivate the team to work efficiently and effectively - according to the strategy policies and commitments we have signed up to. work closely with the Family Support Manager, to ensure our data needs are aligned with our Impact Measurements. contribute to strategic planning and collaborate with external advisors on specialist projects as required. Operations Oversee the implementation and development of operational policies and procedures, including GDPR, HR, Finance and IT. Ensure the systems, processes and policies the team are using are understood and working effectively and that ways of working are compliant with all current policies, or recommend changes as relevant. Manage the operations and ensure efficient use of resources. Manage the budget, reconciliation and year end accounting processes. Lead on operational projects and oversee office administration, tech support and premises management. Lead on Quality Assurance requirements related to operational delivery. Manage data collection and evaluation across multiple platforms including charity log. Produce tailored reports and insights for funders, Trustees and partners. Manage outsourced contracts. Organisational Development Lead on service development projects to support agreed strategies, priorities and commitments, working with other members of the team as relevant. Explore/recommend other service developments that would benefit the organisation by engagement with other Home-starts and relevant organisations. Grant Management Work closely with the Managing Director and Fundraising function to project manage grant and trust applications, deadlines and progress reports. To ensure effective monitoring of all grant & trust commitments & deliverables, liaising with other members of the team as appropriate. Deliver a regular report to the Board on performance against grants and trusts. Team Management Provide direction to the Business Support Administrator to enable effective and efficient running of the organisation. Manage staff and freelancers according to the Home-Start Wandsworth procedures, policies and values. Support effective management of any non home visiting Volunteers supporting the organisation s work. Line Management: Business Support Administrator Data specialist (freelance) Knowledge, Skills and Experience: Strategic thinker with the ability to manage multiple projects and priorities Proven experience in operations management Experience in financial management essential and using Xero is desirable Strong knowledge of service evaluation and data analysis Management experience of small/medium teams Solutions focussed team player Excellent written and verbal communication Flexible and adaptable to change Excellent organisational and project management skills Experience of using Charity Log or other database management systems. Knowledge of GDPR legislation Experience of Board level reporting against objectives and/or data led reporting Experience of working in the non-profit or community support sector is desirable

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